Used Cars for Sale at Gray-Daniels Toyota in Brandon, MS

Tina B

May 5, 2016

At this point, I am satisfied with the repair that was performed on my vehicle. I have only had the car for one day prior to this review. I have no complaints because my car seems to be driving well. I would like to thank Caleb Taylor for his excellent customer service.

Doug Floyd

May 2, 2016

Gray Daniels Toyota has the best service around! Any issues I have with my Tundra they take care of me. I will definitely buy another Toyota here!!

rcsparks

Apr 29, 2016

Charles Martin is my service advisor. He is always courteous and helpful. The work done has always been quick and complete, without any issues. Customer service reps from all aspects of business could learn from Charles. He's simply the BEST!

Julia white

Apr 19, 2016

Great place and folks are helpful always. Love the way they take care of you. Been here 4 times and will always do my business with this establishment.

Dee, Hometown girl

Apr 16, 2016

Recently I took my prius to get an oil change. It was an excellent visit, as always. So, my son was coming home from Southern Miss, and I took his truck the same day. Again, it was an excellent visit. They service advisor, Mr. Jerry Brister, is always an excellent professional advisor. I was a little late getting there with the truck, and he kindly took me in, and took excellent care of me. This is why I will never go to another dealership for service. I Love Toyota Service Department in Brandon, MS. Also, I have spoken with Mr. Lance a few times. He has been nothing be an excellent director toward me. Even when I ask him questions that may offend another, Mr. Lance handles me with excellent leadership skills. Way to go Mr. Lance.

Tomr2012

Apr 15, 2016

When I purchased my used 2014 Camry in January of this year. It was a certified vehicle. Which to my understanding ment the car had all up to date services. Well after 2100 that I put on a maintenance required appeared so I looked up the code. Decide to call the dealer I purchased it from and I was told I need an oil change ask for a price she told me about 40ish. So schedule a service the the next day. Got there talked to the gentleman they assigned me to informed him that i received an email for an free car wash and a so many point inspection. He verify it and I left came back to pick up my car and when I asked how much he told me 67.00 I told me the lady I spoke with yesterday told me 40.00 so I paid and l left and the free car wash was a joke there was still caked up dirty on all my fender walls and it look like the guy took an old rag and washed my windows.

Toyota 4-Runner driver

Apr 8, 2016

My service advisor Jerry Brister is great. Her has very good customer skills. He is very patient and lets me know everything I needs to know about the service to my vechicle.

Jarrett

Apr 5, 2016

I was in and out in 10 minutes, and I didn't even have a scheduled appt.

Charlotte, Toyota owner

Apr 4, 2016

Jerry Brister thoroughly explained the way that my air conditioner would be fixed. He explained the process that would be used to find the problem; then, told me how repairs would be made once the malfunction was found. He was so courteous and is a true example of how an excellent service manager should treat a customer. Thanks so much!

LeKeisha T

Apr 1, 2016

The service department here is absolutely amazing. They serviced my car in a timely manner, they were friendly, and they gave tips on how to properly keep my vehicle in good shape. Highly recommended!

neil j

Mar 26, 2016

All work done on my truck was done by great people.The work was timely and very great

Big john

Mar 23, 2016

Mr Jerry Brister took very good care of me and my tundra. I was in for my 30,000 service. All went very well and Jerry explained to me that everything was checked on my tundra,(even my windshield washer level was topped off) and all ok. That is what we like. Keep it up.

Trig Reeves

Mar 22, 2016

All work was professionally and timely completed! I was very satisfied with all staff and their performance.

Adam

Mar 22, 2016

As always, the staff at Gray-Daniels Toyota are professional and friendly.

Steve Jackson

Mar 19, 2016

Not a long wait for my oil change. Answered all questions and completed work.

Satisfied customer

Mar 16, 2016

Excellent place and great customer service. Patrick was phenomenal!!! Thank you for going above and beyond!

Tracey

Mar 4, 2016

Fast, efficient, and friendly service. I purposely drive the 40 miles to get service here instead of my local Toyota dealer. Staff is professional and competent. They even have free Starbucks!!

Laneisha Jackson

Feb 29, 2016

Gray Daniels always provide Excellent Customer Service and get the job done fast.

Robert

Feb 25, 2016

Every time I visit Gray-Daniels to service my 2009 Tacoma I receive great service . I should also add that I purchased my truck from this dealership and have only used their facility for my service needs. My service experience has always been friendly, prompt and reliable.

Brenda Langford

Feb 25, 2016

The service guy that helped me went beyond the call of duties. He was friendly and took care of my service. Thanks for such GREAT SERVICE

Phil

Feb 20, 2016

Service was quick and efficient. Saved us money. Recommended a method that saved money and was very well done

Steelerfan

Feb 20, 2016

The service was excelllent. The wait was short, and the service rep was friendly. Your can't ask for more.

JE

Feb 6, 2016

Charles Martin is the best service rep in the world. He has been taking care of our cars for 15 years and we have never had a complaint.

Pettigrew

Feb 3, 2016

I scheduled my service online and I showed up with 2 minutes to spare and they got me in and out within 15 minutes. Really fast and good people. I recommend these guys and gals to anyone and everyone

lcox0923

Feb 3, 2016

I have never been talked to like I was ignorant before. This lady makes you feel just that. Advising me that I didn't know what I was talking about as I was not a service tech, but they could have someone look at my car for me. How rude. The entire conversation was as if I interrupted her and completely ruined her day by calling. If you don't know how to talk to people, don't answer the phone. And definitely don't tell your customers that they don't know what they are talking about. The problem that I told you about is currently being fixed at Herrin Gear, who had no problem looking into the issue and knew exactly what I was talking about. And guess what...the problem that I thought may be going on, was just that. Maybe I do know a thing or two. After many bad experiences with this service department, my conversation with her today has topped the cake. I'm done. I hate that I every bought my vehicle from you all.

Gennia V

Jan 25, 2016

Service Rep Charles Martin is always ready to assist you in any way to make your service an excellent experience. After having my car towed overnight, it was ready the next morning.

Jeff Goodwin

Jan 18, 2016

This is a very nice looking dealership..........that is where it ends. I went there looking for a new Tacoma . They were helpful with selling me a dream, it stopped there. Me and the salesman I was assigned picked out a truck and equipped it. I was told it was ordered and every time I called , which was once a month, also bear in mind I had to call them they never called me for updates or any thing , it took 3+ call transfers of getting the revolving voicemail that you finally hang up. Call the salesman's cell and would get his voicemail and would receive a call anywhere from 3 days to NEVER. The good thing from this is that it led me finding a really great dealership in Memphis,TN which is 3 hours drive for me. I will not "plug" that dealer in this review but I wrote a seperate one for them. They are the first Toyota dealer on I-55 in TN. Jason I am sorry you missed out but thanks for helping lead me to a dealer that made me feel like they really wanted my business.

Retired MSG

Jan 13, 2016

I have used Gray Daniels Toyota for my service work for many years. They are always courteous and efficient. They speak to each customer like they are family members. Service advisor Charles Martin is my choice and always goes above and beyond to ensure the job is complete and timely.

jassiecole25

Jan 7, 2016

I experienced the best customer service at gray daniels toyota in Branson ,ms. I am so pleased words can't explain how wonderful my experience was. I will be a returning customer.

lovemycar

Jan 6, 2016

We have a lot of miles on our car....and Kevin is the best mechanic at keeping it running.

Carol Gray, Jerome Gray

Jan 2, 2016

I would like to personally thanks Gray Daniels Toyota for the awesome staff that they have in the service department. The staff is so friendly and keeps you up to date on all the recalls. The service department is so clean and I never have seen a work places that's so awesome like Gary Daniels Toyota.

MarilynM

Dec 31, 2015

Excellent service! They gave me free tire rotation because my appointment time not met. Gray Daniels of Brandon MS all ways professional.

Dr. Mushi

Dec 31, 2015

Have been with you guys since 2003 and never experienced any problem. My Camry is getting older but running good. It may need major check-up though because of very high mileages but I trust when I come back for major thorough check-up to give me 100k more miles before I buy a new one, you will always give me stellar service. Thanks to Charles Aga and Charles Martin, they surely kept me at Gray Daniels.

CR

Dec 30, 2015

Easy in/out process with my oil change. Great place to work with!

rlgodkg

Dec 17, 2015

Great work. In and out in no time. Good support and communication between the service people and us.

DCS/DOS

Dec 17, 2015

We have said it before but we will say it again. If all your employees are as nice as Charles Martin you have a wonderful staff. Charles Martin is one of the nicest people you would ever want to meet and deal with. He always has a smile on his face and is always ready to serve you. He has the ability to make you feel like you are the most important person he will see all day long. Thank you Charles for making us feel like family.

SaintsFan4Life

Dec 8, 2015

Since the day I drove my new car off of the lot in 2009, I have taken it to Gray Daniels for all of my service issues and have always been treated as if I were #1 on the list. I have no complaints. Mr. Charles Martin; thank you for your courteousness when I brought my car in for an oil change. You made sure that I was taken care of in the most professional manner. Although you guys were swamped with cars that day, I did not have to wait for a lengthy time. I will always bring my car to you for all of my service issues. Keep up the great work !!

ToyotaFan

Dec 4, 2015

Took my Toyota truck in for oil change and tire rotation. Service attendant was very friendly and wanted to be sure I received the best treatment and complete service. He was aware of a recent recall on some model years of my truck and checked to see if my vehicle was part of that recall (it was not). Wait time was very short (I only had time for a cup of coffee and one half of a game of cellphone mahjong). They made me feel like I was personally important to them. I'll definitely be going back.

Kimberly Derrick

Dec 2, 2015

This is the second vehicle I have purchased from Gray Daniels. Each purchase was handled with ease from start to finish. I have been overly satisfied.... from the purchase of my vehicles to the service and maintenance. The oil changes are a simple, quick process. Wouldn't go anywhere else. Thanks Gray Daniels!!!

Dorothy Palmer

Nov 20, 2015

The folks at Gray Daniels were easy to work with from start to finish. They make the experience let painful as it has been for me in the past. You will not leave their place not satisfied. They are professional and work very hard to take care of your needs. I will send everyone I know. Jesse

Jesse Palmer Jr

Nov 20, 2015

The folks at Gray Daniels was awesome from start to finish. You will not leave their place not satisfied. They are professional and work very hard to take care of your needs. I will send everyone I know. Jesse

Adam

Nov 14, 2015

this was my second visit to get my highlander serviced. I made a 7 am appointment. got my highlander serviced and was driving out the door at 7:21 am. tires rotated and oil changed. Everyone was professional and nice. The facility was very clean.

Greg

Nov 11, 2015

Friendly staff....fast service..... and clean facility. Thank you for a great experience.

DR Beall

Nov 10, 2015

I have taken my Camry to Gray-Daniels for three and a half years and took my Corolla there for two and a half years prior to that for regular service and repairs. On this recent visit on 11-6-15 I was treated very badly and when I tried to talk to the service department about it, they basically asked me not to come back. When I pointed out that other customers who were not there when I arrived were placed in front of me for an oil change. I was pressured to buy new filters. I was pressured to buy new tires, which I did not buy. I was pressured to buy a new battery, which I did not buy. When I arrived there I just wanted an oil change and some air in my tires so the low air indicator on the dash would stay off in cooler weather. My car was running fine when I arrived but after the oil change would not start. So I left after about two hours and paid $116.00 for an oil change and overpriced filters to go purchase a new battery with a good replacement warranty from a company I think I can trust for much less than the price I was quoted at Gray-Daniels. The service department never mentioned the recall issues that needed to be addressed on my car which I have received notice by mail but I'm sure they were just looking out for me.

Fullyalive77

Nov 10, 2015

I bought a 2007 toyota corolla from them 6 months ago. I was told there were no issues in the car and it had 4 brand new tires. All of this was a lie. I had to replace not only two tires but also the water pump, brakes, and two motor mounts. There is a vibration in the car that will not go away. It gets more severe each day. When I first drove it, I barely felt it since the air was turned all the way up. I guess this was done to hide the issue. I was scammed completely and sold a broken car. I would not buy a car from them again. The only reason I go there is because I have to get so many repairs done. There were also original floor mats in there when I test drove it. When they brought the car to me they were gone. I called Cedrique to get me some and he brought me 10 dollar ones not the originals. I am very unhappy about my purchase.

Christine

Nov 7, 2015

I asked if they would match a coupon of Nissan and be said they could do better :)

Rachel

Nov 5, 2015

I bought my 2014 4 runner at this dealership about 2 years ago, the general manager at that time was Michael and he was wonderful! He made sure I was taken care of from start to finish! I recently visited the dealership to get my oil changed and do not have any complaints, I would recommend this dealership to everyone

Richard Sparks

Nov 5, 2015

Excellent service, friendly staff, clean facilities.

CCo

Nov 4, 2015

Minimum wait time, found problem and fixed under warrantyToyota Care rocks

John W

Nov 2, 2015

Easy to set up my appointment online. Very fast and professional during my visit! Worth the drive down I-55 past another Toyota dealer!

Ms. Brown

Oct 28, 2015

I am now the happy owner of a 4Runner Limited. My experience at this dealership was amazing. The entire staff is great too. My salesman, Timmy Woo, was so attentive and helpful during the entire process. I've shared my experience with all of my family and friends. This was the best decision I've made in a long time...yes, walking into this dealership.

Leo

Oct 23, 2015

Fantastic place to get my vehicle worked on! Joni Ebbers and Lance Little are wonderful and attentive. Leo

HSKD

Oct 22, 2015

I am a Toyota fan of 9 years; and I purchased my vehicle from Gray Daniels Toyota and have always gotten my vehicle serviced there as well. The other day, I had a minor pricing issue with my service representative; however, the manager contacted me and rectified the situation, diffusing it immediately! For that, I am ultimately grateful and would recommend this dealer to anyone.

Kenneth Scott Jones

Oct 20, 2015

Service with a smile would be an understatement. We were greeted in a very friendly manner, all of our questions were answered, and when finished we were given a thorough briefing on all that had taken place. Although it was part of our new car service plan, we were treated as if we were paying cash and not as if it was something they just had to do. Not only will we bring our car to Gray-Daniels Toyota for all service needs during the new car agreement and warranty period, we will bring it long after the new service agreement has ended and the warranty is no longer in force. In fact, when the warranty is no longer in force, I will most likely return to Gray-Daniels that day and purchase another new Toyota from them.

Walterine

Oct 19, 2015

Whenever, I go into Gray Daniels, I meet some wonderful and caring people. Joni Ebbers is so personable and listen to your needs. She should be commended on a job well done. love seeing her whenever I come in to Gray Daniels.

2015 CAMRY SE

Oct 14, 2015

FANTASTIC, EXCELLENT AND FAST SERVICE, THANK YOU BRENDA LANGFORD

Mashall

Oct 5, 2015

Blake Fitzhugh was extremely helpful in my purchase!! He was very nice and professional in all our transactions all the way up the point of purchase. I bought my 2013 Toyota Highlander the just the other day. Absolutely love the SUV, business and the people!! Thanks!!!

Cait

Oct 3, 2015

Brian Goff was extremely helpful and nice! He got my car to the back fast. They changed my oil, rotated my tires, and reprogrammed a recall on my car in very reasonable time. The employees are so kind! I will be coming back for sure!

Loving Great Daniels

Oct 3, 2015

Love excellent services and outstanding customer services. Make you feel like you are part of the Toyota family at Great Daniels. Everyone is friendly, professional, and respectful.

rjordanbird

Oct 1, 2015

My overall experience with Gray Daniels Toyota is Excellent. The only draw back is that on two different occasions the service guys in the jiffy lube have failed to put all of my lug nuts back on. I always take my car to them for my oil changes and have since I bought the car from my mother-in-law, who originally bought the car from Gray Daniels. Mr. Goff and Mr. Brister are excellent guys and very helpful. Thanks.

Honey

Sep 29, 2015

My had taken my car in for service and repair, for me . He said he way treated well ,and he has great respect for the people that took care of my car. They treated him well, and that I am thankful for.

KLPWLW

Sep 28, 2015

I bought my car there; I service my car there. I may be called "regular service" but I always find them professional, fast, efficient. I would call that "excellent service".

mdennis

Sep 28, 2015

Customer service and quality service. Fast frendly service. Nice clean waiting area and restrooms.

Jimmy JEFFERSON

Sep 27, 2015

I came into your business on the 24th that morning to get a front end alignment a oil change and service my vehicle in doing so there was a problem arose about the front end that he was working on the guy worked on it for over 30 40 minutes they didn't say anything to me until when the sales guy came out and told me hey I need to talk to you in a minute and come to find out there's a problem going on with my frame and I had to do something to get it repaired because they told me they couldn't do the front end alignment so I left got that done then came back but I asked what are they going to do to help me with this because the guy worked on the vehicle over 30 to 40 minutes then you going to tell me somethings broken or missing I think he should have told me that before he started to work on my vehicle ,but he did not and he had been under their working for 30-40 minutes and then you going to tell me something like that ,I feel like they should have been courtesy enough to help me out with the cost I come there to spend $100 leave their and they're telling me I need to spend almost $500 on something that happened while he was under there working on it, I find it to be very poor service for customer service they didn't show any care or concern. I feel like it was something the technician did because he should have stopped and show that to me before he ever started because what he pointed out to me you can see as soon as you walk under the vehicle

DeborahWA

Sep 24, 2015

I bought my Toyota Sienna last December 2014 and had to take it yesterday for the 10,000 mi maintenance check. What can I say other than Gray-Daniels Toyota is the best! I will not have any problem driving an hour in order to let their service department take care of my van and make sure it is in top-notch condition. The facility is very clean, the people are so accommodating and friendly and the service is excellent and efficient. They are very mindful of your wait-time, yet they get the job done proficiently and completely. Thank you Gray-Daniels Toyota.

Amanda Ray

Sep 21, 2015

With great customer service and taking such awesome care of my need, I am a continuing customer!

petunia von snodgrass

Sep 11, 2015

She did a great job helping me get a recall installed!

ClayDAWG

Sep 3, 2015

Fantastic customer service, friendliness and personable are just the start of describing my service experiences at Gray Daniels Toyota. Whether it's a 5 minute oil change or a 3 hour major service issue, the staff keeps you informed every half hour (at most). Philip R., Lance L. and all their staff are phenomenal and one can tell, they really care!!

Brandyechris

Aug 30, 2015

Made a bad issue (a recall) better by being polite respectful, courteous and fast. Would recommend this company because the staff makes them number 1

bobstoyotas

Aug 11, 2015

I had brought my 2010 Tacoma truck in for service about a month ago. Philip called last Wednesdayand told me my headlights were in. I didn't even know they were ordered. He said you guys weredoing a courteousy warranty on them. You will never know how much I appreciate this, I have beenwondering what to do about my ugly looking lights on my beautiful truck, and he did this for me.I have a 2014 Corolla S (bought from Felix, another great guy) a 2009 Camry and this Tacoma andwith folks like Philip and Felix I'll be back.Bob Stringfellow

Anne

Jul 29, 2015

Jerry Brister responded swiftly, graciously, and effectively to my inquiry about bringing my Toyota Corolla in for the recall. I am a teacher and he promised to bring all of his energies to bear in ordering the necessary parts and scheduling the required service so that I would not have to miss teaching my classes. I appreciate his energies and professionalism.

tazdale

Jul 21, 2015

I was online to check on trading my 2015 Dodge Challenger in on a new 2015 Tacoma, and as usual, I received a call about 20 minutes later on my cell phone. I tried to tell them that my was low mileage and hard to come by, and that I was not interested in spending 3 hours haggling at the dealership. I then had a Mr Kelly Miller call, and wanted the vin number of the vehicle that I was going to trade, so that I would not have to come in a have it low balled. I sent him all of the information, and to this day, he has not called me back. However, I have had numerous sale people call me from that dealership, wanting me to come in. This Mr Miller was suppose to be the assistant general manager or something like that, but he does not even have the common courtesy to call me back and tell me that they are not interested? I would Never recommend this Toyota dealership to anyone!!!

MrAwesome

Jul 20, 2015

Came in for service 2015 Highlander, Met with Marc Bailey one of the service writers here in Brandon. Marc was very nice and helpful, called when Car was ready and followed up post service. In talking to Marc, he was a mechanic for Toyota for many years and had vast knowledge of Toyota mechanics which made me feel like he knew what he was talking about. Will be sure to add this guy as a contact for my next service.

Merry Mary

Jul 3, 2015

Within five minutes of submitting an internet inquiry about a Toyota Rav4, I received an email reply from the dealership, quickly followed by a phone call from a very personable salesman, Zalias "Zae" Weathersby. I mentioned the model I was interested in, and without hesitation, he gave me a "ballpark" figure that was well both well below the sticker price and well within the range of what the Kelley Blue Book had listed as a fair purchase price. Without resorting to the"hard sell" tactics used by some salesmen, he covered financing options, special incentives, and the generous service terms provided by Toyota. His friendly, professional, and "no pressure" approach convinced me that both he and Gray-Daniels Toyota are worthy of my business and I'm looking forward to having them help me with my Rav4 purchase. .

schellc96

Jun 29, 2015

I had a great car buying experience at Gray Daniels Toyota when purchasing my new 2015 Camry XLE. I had all but given up on buying a new car because most salesmen make promises that they cannot keep. I have purchased 13 vehicles in my lifetime, and this was by far the best overall experience from first contact to sales to finance. Mr. James Seaman was my salesman, and he did everything that he said he would. I received top dollar for my trade. They even came down on the price of the Camry so that I could get the car that I wanted for the payments that I wanted. Mr. Seaman got me into the perfect vehicle with all of the options I asked for like navigation, blind spot monitoring, moon roof, etc. I got a fair price (comparable to fair price on KBB.com) on the new Camry and a fair price for my trade. Even though it was pouring rain, he went out into the lot and brought me back vehicles to choose from. Once the financing went through, the finance manager Joe was excellent. He made the process fast and easy and was very friendly and engaged. Great customer service all around. I know my Camry will last for years to come, but when it is time for another vehicle; I will definitely go back to Gray Daniels Toyota! Mr. Seaman followed up with an email and phone call as well to ensure that everything was still good and to inquire if we had any questions. Great people who genuinely care about their customers.

Debbie, Gonzales, La

Jun 25, 2015

My salesman, Adam Bollaert, had set up servicing for my new 4 Runner to have a couple of add-ons installed for me. When I arrived the day of service I met with Jerry Brister who already knew exactly what my needs were, had the work order ready, and got on it right away. Brittany Ainsworth assisted me with arrangements for a car so I could go out and do a bit of shopping while the work was being done. My entire experience with this service crew, and dealership, has been positive in every aspect. Hats off to a crew that is definately "on top of their game", take excellent care of their customers' needs, and strive to be the best!!

lspikes29

Jun 23, 2015

We had an awesome car buying experience with Zae Wheathersby, we had one nice salesman to acknowledge us on the lot but had a prior approintment (Felix Marshall) but was sure to make sure an put us in the most capable hands possible, needless to say we did a trade and made a purchase that left an undeniable smile on my kid's face for a long time to come.Awesome job!!

Debbie, Gonzales, La

Jun 18, 2015

Made an internet inquiry with Gray-Daniels Toyota via a link texted to me by my son in Ms. who knew I was in the market to make a purchase. I immediately received a response from salesman, Adam Bollaert at this dealership. This young man stayed in continuous contact with me from that point on discussing options, colors, models/ packages, other questions I had regarding out of State purchasing, etc. and then sending me quotes on a couple different vehicles he had available in stock. Needless to say....He earned and received my business!! Beforehand, being a resident of Louisiana, I had also contacted 3 dealerships in my area. My husband's employer offers a Rewards Purchase Program and he also got information thru that plan and a quote from the NOLA location, but it could not beat the pricing that Gray-Daniels Toyota in Ms. gave us....even with employer discount program. That's how competitive their deals are!!! Needless to say.....Gray-Daniels Toyota has proven to be the most motivated, competitive, customer relations/satisfaction dealership that I have dealt with in this matter....and that's why they earned and gained my business hands down out of 4 different dealerships I dealt with !! My overall experience with Adam in sales, his manager Steve Jalbert, and Casey in Finance (who sought the most competitive interest rate for us) was great! I would highly recommend anyone in the market for a new vehicle to consider no other......make Gray-Daniels your "first" go-to dealership!!

Germantown

Jun 16, 2015

Scott Weltcher, he maybe young but he a GO Getter. I explain everything what I was looking for then he went got it. I Love Weltcher the Go Getter!

Emily

Jun 16, 2015

Charles Martin is the greatest in the Service Department, excellent customers services! I have not once been disappointed. Charles is very knowledge of my Camry Service needs. I Gray-Daniels Toyota have wonderful staff thru out the whole location from sale to service. Emily Washington

Sandi

Jun 12, 2015

really liked Freddie in sales and Charles in service is great. Have had a Toyota since 2002 and love the cars. Just bought a new Camry and the sales staff was wonderful until we had to deal with Joe Signaigo in finance. We paid cash but this guy never shuts his mouth. I think he thinks he is a comedian. Would recommend Grey Daniels but would rather not deal with Joe.

Toyota1kathy

Jun 10, 2015

Shadrick Woodland was my salesman and he was awesome. I would rate this guy and his manager superior in their job. Very courteous and knowledgeable

CarGuy

Jun 1, 2015

Willy worked very hard to get this deal done. I live 250 miles away so I had to trust him and he had to trust me. Worked very hard to get this deal done. I live 250 miles away so I had to trust him and he had to trust me. The dealership was as good as their word. I was very pleased with everything

Beth329

May 29, 2015

Great service and a nice and very helpful staff. They answered my hundreds of questions. Shadrick was great!! Love my Highlander!! They have called to check to make sure everything was ok and what I wanted in my purchase. It means a lot to know they still care once you leave the dealership.

chochol

May 27, 2015

Very good salesman, excelent car and fantastic customer service. Everybody was very friendly.I was treated as family.

Aunt Nadar

May 27, 2015

Good experience . Scott , Chris and Kelly everyone was so nice and helpful . No pressure to buy . Very relaxed . After shopping around at several dealerships from Alabama to Florida . I wanted to buy local . But, It was not important . When got down to the brass tacks so to speak . Seeing the Toyotas team here was very passionate about selling me a car . I knew I wanted to keep my dollars in Brandon . The first car did not have Captains chairs for the second row . Kelly found one for me . Then I noticed the running boards were not on the car the night I came to pick it up . On the spot it was agreed to get the running boards installed . I think the Toyota Team came through for me . I will surely start here on my next vehicle

sjhayes1123

May 26, 2015

We saw a Toyota commercial advertising 0% financing on the Toyota Camry. We currently were making payments on a Toyota Camry, however not at 0% financing! We met Felix and he was confident he could get us into a similar Camry for less payments. Mark introduced himself and worked with Felix to "Make it happen!" We are now paying $96 less a month for the same car!!!Thank you Felix and Mark!

tweems

May 20, 2015

Was in the market for an upgrade. Had been shopping around, decided to visit Grey Daniels Toyota in Brandon for 1st time. Customer service was excellent. Everyone I came in contact with (salesman, mgmt, finance) were courteous & friendly, Worked with me to get the vehicle I wanted. Would definitely recommend dealership to family/friends.

kderrick

May 20, 2015

From sales to service, you are taken care of by professionals who know the business. My purchase last year went very smoothly, I told them what I expected and they delivered. Each time I come by for an oil change, I am treated just like I was the day I bought my vehicle. They truly care about service AFTER the sale. I would definately recommend Gray-Daniels to anyone looking for a new vehicle.

Daniell

May 19, 2015

My visit to Gray Daniels is always a good experience. Everyone their are very helpful and make sure you are taken care of. I went with my mom to get an oil change and Mr. Jerry Brister was very helpful and nice.

kfaron

May 18, 2015

This was probably the best experience I've ever had at a car dealership. The salesman and other staff were very helpful and continued to be through out the entire deal. Would highly recommend to others.

kb1947

May 16, 2015

Scott Wiltcher was great salesperson. very personable and accomadating Listened to me and what I was looking for in a car I made two visits to the dealership. The second visit was to get numbers on paper. Did not especially intend to buy that day, but the sales manager, Leo Wilson, gave us a good deal. Dwayne Chesnutt,s in finances, went over everything with us. was very thorough enjoyed doing business with him Kay Berry Gulfport MS

Jbragan

May 14, 2015

Very easy process. Mr. Freddie was very nice and pleasant to work with. I will definitely buy from Gray Daniel's Toyota again.

Pete1947

May 12, 2015

Timmy Woo is fantastic. This makes the 8th or 9th vehicle we have bought with Timmy. Will recommend to friends and family and will be back in the future

Woohoo

May 11, 2015

Vikki Johnston was awesome! She listened to what we needed as far as a price and deal and it happened. Thank you much. Joe was awesome too!

jones8989

May 11, 2015

Christopher did a great job. No pressure and seemed to know all the answers. He went over and beyond to make sure we got what we wanted!

TiaB

May 6, 2015

The salesmen were great...never felt any pressure. Showed me a vehicle that I just couldn't pass up. I would highly recommend to my friends and family. As a matter of fact, I recommended Gray-Daniels to one of my co-workers this morning.

gooddaynewcar

May 6, 2015

I was simply looking for a vehicle, not planning to buy, just quite yet; my salesman was Freddie Bankston was great; we test drove a corolla; I liked it, but still had plans to come home and thinkabout it. They gave me such a good price, I couldn't turn it down. Everyone always told me to take a man with me to buy a car and also, buy toward the end of the month. Had two nice men to work with and with a good price, I came home in a new Toyota corolla.

Ms. Beverly

May 5, 2015

I had an excellent experience this past Saturday when I bought my new Toyota Camry. I called the 1-800 number and was transferred to Vikki Johnston, the best car saleswoman in the world. She was so friendly on the phone and sent me an online application. Within minutes she called me to come up and pick out my new Camry. When I arrived Vikki greeted me with a smile and made me feel very comfortable. Then her boss, Steve Duncan took over getting my information processed for finance. He shared information about the vehicle I chose that I was not aware of. Then I met "Cajun" Joe Signaigo, he is not only smart, but very animated! Vikki, Steven and Joe got me in and out so fast with the best service I have ever received buying a car! I even got some freebies for being a valued customer. I highly recommend Gray Daniels Toyota of Brandon to anyone looking for top quality car, sales and service! I appreciate all you guys have done for me and my family! I will share my car buying experience with others and refer them ALL to Vikki!!! Thank you Gray Daniels Toyota Family!!!!

steelersfan01

May 1, 2015

My recent visit to Gray-Daniels Toyota couldn't have been more pleasant. My service advisor, Charles Martin, was a delight to deal with. He answered all of my questions, and provided some expert advice on the care of my vehicle. Charles was very pleasant to deal with, and was very easy to deal with. His pleasing personality made me feel like I was valued as a customer. I will have no problems recommending Gray-Daniels Toyota to all my friends.W. Foster

Wendell Wiggins

Apr 24, 2015

When you open a dictionary to look up the word customer service there should be a picture of Charles Martin. I have bought numerous cars/Suvs and had them serviced at various dealerships. Without a doubt, Charles is the absolute best. A smile greets you and kind words are always there as he explains each step of the services to be provided. I work with over 225 sales people and work with over 35 customer service people each day in my job. Charles is the type person that each person in both sales and service should emulate.

Rose

Apr 21, 2015

This was the best experience I have ever had when purchasing a vehicle. I alway hate it because it normally takes all day. We were in and out about 2 1/2 hour. Great salesman.

gcase

Apr 20, 2015

Had a great experience and it didn't take all day. At no time did I feel pressured by anyone. This is my third vehicle to buy from Gray-Daniels Toyota and I will go back when I am ready for a new Toyota.

Jacob

Apr 16, 2015

Carried my son to look at the new FRS. He was debating between a Scion FRS .Talked to sales person and he went over details on the car and we took it for test drive. We were lead to believe that this car had GPS which was important. Couple days later I meet with same sales person and purchased the FRS for my son. He was going over details of the car after I purchased it. I pressed the map button to see what the navigation screen looked like and it said see dealer or gave wwwaddress. I asked him about this and he said it goes through the phone after it is connected now. Salesman said when my son hooks his phone up it would work. Couple hours later I brought my son up there to pick up his new vehicle. At the dealership we set up his phone and he tried the gps. Did not work. I spoke with the Scion manager and he thinks that is an upgrade but would have to check. He said he would talk to salesperson and call me back next day. Next day I called them back and sales person said he thought it had GPS but it does not. Said I could purchase it from them for $2500. I looked on Scion web site and it shows the upgrade for $1199. The dealership was friendly the entire time they mislead us. If there was another dealership that had the same car I would take that one back. They did not seemed concerned after the sale was made. I realize I am to blame also for believing the salesman instead of looking for myself, but they should know what they are selling. Will update later when I get managers name I talked to.

walker,william2014

Apr 10, 2015

All went well except when the paperwork was filled out.I told the person no on the service contract more than once and he put it on there anyway.The dealership had it redone the net day.He still kept trying to pressure me into taking it and other things I did not want!

Bobbie

Apr 1, 2015

This is the third Avalon that I have bought from Gray Daniels, and have been more than satisfied with both the vehicles and the service. The service department is efficient and speedy, and the work is more than satisfactory. The service tech, Mark, was very helpful in explaining the service provided and it was swiftly completed.Bobbie

Awalworth11

Mar 31, 2015

Awesome! So glad she called me And didn't blow my phone up like alot of other dealerships and she respected the times i had avalible to call me. Love my Camry!! Miss Vikki and the crew went above and beyond to help me get everything I wanted! ! Will be going back when the time comes . :))

Vickie

Mar 26, 2015

I have never before had such an experience as I did on March 25, 2015 at a dealership service department. Steven Duncan and Jerry Brister, went above and beyond with their service for my car. I was waited on immediately as I drove in and was treated with great respect. I can not express in words how the service department made me feel. My daughter has had great service on her Toyota and recommended them to me when I moved to town. Best recommendation that I have ever gotten.

CHRIS

Mar 24, 2015

I recently purchased a 2015 Tacoma 44 TSS/Sport series... Traded in my 2013 Tacoma Prerunner... Was given a great deal on trade in & new purchase... Marcus Bird was very professional but also personable... Mr. Bird was there with me through the whole process... I always dread the paperwork process... But, not this time... Dwayne Chesnutt made the process simple & easy... Making sure to explain everything in detail... Mr. Bird & Mr. Chesnutt truly made me feel at home through the whole process!!! (Any other employee of grey daniels Toyota that I came in contact with was also very friendly and personable)

mamie123

Mar 18, 2015

My Highlander needed 10,000 mile service. I was prepared to wait at least 1 1/2 hrs. I was met at my car door by Jerry Brister and very politely shown to the waiting area. I got my 79 year old mother seated and tuned the TV to kid channel for my 4 year old grandson. Then I brewed myself a cup of your delicious Starbucks coffee and settled in for the long wait. Suddenly Mr. Brister appeared and told me my vehicle was ready! I thought it was a case of mistaken identity! But no, my vehicle was ready in less than 30 minutes!! I will continue to drive the 2 hours to have my vehicle serviced here and when the time comes to purchase another one, Gray-Daniels is where I'll come!!!

Jchannell

Mar 17, 2015

Great dealership with a top-notch service department. Great management team.

BettyJo

Mar 16, 2015

The staff was very friendly & accomodating. My repairs were done in a timely manner even though I didn't have an appointment.

Happy

Mar 14, 2015

Best service experience ever! I have found my new home for service

David

Mar 14, 2015

Gray-Daniels' service was top notch. They have an awesome staff who were ready to assist me with my needs. I will definitely recommend them to my family and friends!

Geaux Tigers

Mar 14, 2015

I will only take my vehicle to gray Daniels for any service needs. Friendly, knowledgeable, and competitive prices.

Steven Harris

Mar 14, 2015

Service was great. Associates were knowledgable and friendly

Kristen

Mar 13, 2015

They have great service! I am very satisfied with my experience there.

Happy woman

Mar 13, 2015

The Service team was very helpful and friendly. I'm a woman and went in thinking that I needed brakes because they were making an awful noise. Turns out that it was just a rock in my brakes. They removed it, checked out my car and didn't charge me anything. They could have taken advantage of a woman not knowing about cars and replaced my brakes & charged me for brakes and labor but they didn't. They were honest and for that I will always go back to them. I also got to talk with the service manager and he was very approachable and friendly as well.

williemac

Mar 11, 2015

After getting a "maintenance needed" message in our Prius, we drove in without an appointment. Charles Martin was greeting us just as we got out of the car. He was friendly, helpful and made us feel at home. He directed us to a very nice waiting area (nicer than most dealership waiting areas). Service was fast and we were on our way with no hassles. He explained the reason for the maintenance needed message and wished us well.

Heather1Dogmom

Mar 10, 2015

Over the years I have purchased 7 new vehicles so I have had quite a variety of experiences with car dealers. When we decided to purchase a new vehicle we tried the Toyota dealership closest to us, but they were not willing to work with us to find exactly the vehicle we wanted. Gray Daniels Toyota not only worked out the vehicle specifications with us, but gave us a great deal on a rental until our new Highlander arrived. Throughout the process if we had any questions all we had to do was call or email Freddie Bankston and we got our answer quickly. In our opinion Gray Daniels Toyota is the best dealership we have ever dealt with, don't hesitate to go here to purchase a new vehicle or to rent a Toyota.

ksw75

Mar 9, 2015

Zallias , Melissa, Daniel and Cajun Joe pushed until they got me an affordable price. I will definitely recommend Gray-Daniels Toyota to anyone looking for a dependable vehicle at a great price. They did not have to tell me I was their priority....they showed me!!! What an awesome experience!!!

SPinkston

Mar 5, 2015

Charles Martin is an exceptional Customer Service Advisor! He is friendly, courteous, prompt and truly cares for the well being of his customers! When I go into the dealership for service, I know he not going to try to sell me something I don't need or want. He definitely knows and exemplifies "Customers Service"!!

Aviator

Mar 4, 2015

Ask about their awesome service specials - I saved money even over an independent!

Elsid994

Mar 4, 2015

Fair and honest service managers - what a great find!

KM

Mar 3, 2015

Jason Kennedy was extremely polite and knowledgeable. We were still shopping around when we visited the dealership. Because of his impeccable service and the great deal we were offered, we purchased an SUV. I highly recommended working with Jason Kennedy when you visit this dealership.

ljoy1432

Mar 2, 2015

Awesome 1st time buyer experience!! I was home for Christmas break and decided I wanted a change before I went back to Alabama. I could not have asked for a better salesperson! Ryan made sure I test drove the 2 vehicles I had the most interest in and helped me go through all of the specs of each to choose the right one for me. I was a 1st time buyer and he made the entire process simple. Trading in my '06Sonata was the change I needed to expand into the Toyota family w/ a '15Rav4XLE.

Crs703

Feb 26, 2015

I had a nice experience dealing with Gray Daniels Toyota dealership. I needed a new car pretty quick and they were able to get the job done. Ryan Tanner was very friendly, polite, and honest when it came to helping me find my dream car. He was very patient through the process and was able to find the perfect 4-runner I always wanted and got it shipped to the dealership before the date I needed it. Also, I bought my car back in June and I can still call Ryan for questions about my car and he always there to answer my questions! Thanks Ryan!

JB

Feb 23, 2015

We had a problem with our Avalon and on very short notice (also a Saturday) the service department repaired my vehicle on the same day. The wait was very reasonable. I was greeted in a friendly manner and was given the impression my business is appreciated. This is my third experience with the service department. All were very good. Our next new purchase we will most definitely attempt to purchase from Gray Daniels because of the way we have been treated in the service department. Thank you, Jerry.

Jason

Feb 16, 2015

I called 4 days ahead of time to have everything set up so I wouldn't have to wait like you always do at car dealerships. When I got there I waited 20 minutes before I was seen by a salesman. Then waited another 30 minutes before I saw my first vehicle. I finally got a new salesman. He was very friendly and accommodating. Overall a good experience once I got the right salesman.

jbarefoot69

Jan 30, 2015

had a good experience with gray DanielsJason took really good care of me and i would recommend anyone to buy a car from him and the dealer ship.

Tim Brooks

Jan 27, 2015

I would like to personally thank Willie Thornton with Gary-Daniels Toyota for making purchasing a new vehicle a pleasurable experience. I've already told all my friends how Mr. Thornton assisted me with making the purchase of a new vehicle a pleasurable experience and hassle free. He was a man of his word and went out of his way to accommodate me and find the vehicle I wanted. Next time I need to trade or I know someone looking for a vehicle I will be sending them to him! Great Salesman.

jkb_177

Jan 22, 2015

For those of you wondering whether you should spend your hard earned on a Toyota I would think long and hard about it. They start off great when dealing with the trading of vehicles but afterwards they start to show their true colors. I had to stay on them everyday about paying off the car I traded in and kept getting the same answer "we will check on them and call them back." Well in the purchase agreement they agreed to put in leather heated seats in about a week after the purchase. After almost a month of calling about when they would be in l, I finally got them sort of. I left the car with them for a whole day and they didn't deliver what was promised. Upon pick up, I dropped off the loaner car and my car was pulled around for me. Driving off on my way to work, I noticed the seats I had been anxiously waiting for were only partly correct. Where was the button for the heated seats??? I'll tell you were it was non existent. When they were called and notified they stated well sometimes the button was on the side of the seats. It was not. Why did no one go over this on pick up of vehicle? Only answer I can come up with is that they don't care. My next question is why would they place the button on the side of the seat when there are clearly two blank spaces for the buttons on the middle consule. Again we are back to them not caring and not matterring to them if it's done correctly. Customer service apparently is non existent these days. It's just about how much money can they get out of you and to heck with if the work is done correctly.

Retired

Dec 11, 2014

They met and exceed our expectations. The advisor was friendly and courteous.

CarGuy

Oct 21, 2014

We recently purchased a new Highlander from Gray Daniels Toyota in Brandon. It was by far the best car buying experience we have ever had. Our sales people Melissa and Justin worked dilligently to get us into a vehicle that was not only affordable but also a good fit for our family. We will definitely be purchasing our next vehicle from Gray Daniels!

JasonBrunk

Sep 2, 2014

Just one more very important reason why I go out of my way to have my Toyota's Service needs taken care of at Gray Daniels Toyota. Thank you Kevin.

cha18

Aug 27, 2014

It's a 2 hour drive from my home to the dealership, so I wanted to negotiate as much as I could over the phone before the trip. The salesperson worked with me so that I was willing to travel. Often, you leave a car deal thinking that some element could have been better, like a lower car price or higher trade value. This time, I actually left with a good feeling about all aspects of the deal. There were a few minor issues that were resolved prior to my leaving with the car. It was one of the better car buying experiences I have ever had.

Avalon Owner

Jul 18, 2014

Charles in customer service got my wifes Avalon into service and returned in less that 2 hours. What I thought would take a whole day, was completed is less than two hours. Many thanks.

Brittany Gaylord

Jul 4, 2014

My husband and I recently purchased a 2014.5 Toyota Camry from Gray-Daniels Toyota. We were very pleased with the experience. Upon making an online inquiry about the vehicle, I was promptly called by Ms. Kay Watkins. Later, I was called by the call center, and I was scheduled a VIP appointment. The overall buying experience was made very easy by multiple employees of Gray-Daniels Toyota. Ms. Kay Watkins not only sold us a great vehicle, but also went out of her way to give us the best experience buying our first car possible. Ms. Kassie Crook introduced me to my new car, as well as emphasized the usage of it's many features. In the future, my husband and I plan to further do business with Gray-Daniels Toyota.

Bob the IT Guy

Jun 24, 2014

I was recently reminded of the great customer service I have experienced thru the years at Gray-Daniels Toyota when I purchased another car from them. Mitch Sims, the sales associate who helped me, went to great lengths to accommodate my needs. Mitch is an example of the kind of person I want to work with when making a car purchase. The sales team, the finance team, the service team and the management of Gray-Daniels all provide a good customer experience. I was able to visit the dealership, find the vehicle I needed, test drive it over the weekend then negotiate an acceptable deal and complete the paper work in a couple of hours. Thanks Gray-Daniels for making my experience a good one.

Snowman

May 27, 2014

I have always had excellent service and prompt service. Would highly recommend to my friends!

vhr

May 24, 2014

They were very willing to help. They were very responsive to my concerns. They made sure I was satisfied.

Cajun

May 23, 2014

This is the second vehicle that I have purchase from Gray-Daniels within the last two years. The sale team was very impressive at Gray-Daniels Toyota in Brandon, MS. They were so pleasant and helpful in every way. The team member explained to me all the bells and whistles in my new car. In additional, she was very knowledgeable.

BC

May 8, 2014

Was very please with the sales man and sales manager. The deal went fast and we were very satisfied. The only problem we had was with the business manager. He spend approx. 30 mins trying to sell us the ten year extended warranty when we kept telling him we did not want it. If we had not already sign for the purchase we would have walked out.

JNN

Apr 29, 2014

EVERYONE IN THE SERVICE DEPT TO THE SALES DEPT WAS COURTEOUS,FRIENDLY,AND HELPFUL. A VERY EFFICIENT,WELL-RUN OPERATION.

Checkerhead1

Apr 14, 2014

First, all car dealerships are the same. They want to make money, you want to save money. People that think car salesmen are rude are usually not well informed about the buying process and have not done due diligence in their research. Before you go you should know if you are going to trade in, how much you have to get for it and be up front. You should also know what the car you are interested in is worth. Research dealer costs involved that they had to pay to put the car on the lot. If you know these things then you should have no problems at all. Really when a sales person says they can't do it is because they cant do it. The days of high margin new car sales are over. Quantity is where they make their profit. I dealt with Kay and she was an extreme professional and we reviewed what I would be paying. She worked up a quote at for a car I told her I was most likely not going to buy, but I wanted to see the difference with the discount I had negotiated on the first to compare "packages". I was in and out in a couple hours with my new truck. Thanks Kay and Grey Daniels.

PPP from TN

Apr 8, 2014

I was very, very impressed with the sales team at Gray Daniels Toyota in Brandon, MS when I bought my car on Friday, April 4th. They were so friendly and helpful in every way. I was made to feel very comfortable and felt like they had my best interest in mind. When the staff member showed me about all the bells and whistles in my new car, she was also very knowledgeable and patient with me. I left the dealership feeling like they were all my FRAMILY!!!!

RP-MS

Mar 30, 2014

Have gone to this facility twice for service. first time was for a recall. while I was there the xm antenna cable was cut. came back to get it fixed. They did even fix it correctly and charged twice what they told me they would charge me. And on top of that other items were lifted out of my vehicle. I would not recommend going to this place for service.

Vickie

Mar 28, 2014

I went to the Service Department on 3/27/14 for scheduled maintenance on my vehicle. I was very pleased with the exceptional service I recieved. I informed them that I would be going out of town the following week, so I wanted to make sure thay checked absolutely everything in addition to getting my oil changed and tires rotated. They handled my service work promptly and assured me that everything was absolutely road ready. I was very pleased. Thanks guys!!

ASA

Mar 25, 2014

All I can say is I was bullied and lied to from start to finish. The salesman was never availiable. The sales manager all but yelled and pounded his fist when I dared disagree with anything he said. They agreeed to put new tires on my car and when I picked it up there was grease all over the interior. I also was told the car wad ready and sat for 2 hours. Even after I told them I was waiting so I could drive the car tonthe coast. And yes, they took away a day of my vacation. So many other things went wrong, there's no way I could get it all on here. Maybe because I wasn't buying a new car, I was treated like a second class citizen. But I will NEVER go near that place again! And I will warn anybody who will listen!

Jim Sullivan

Mar 25, 2014

Greeted at 7 am with a smile and had oil changed and a problem with the cabin air filter which was taken care of. Thanks to all for such good service.

Perfectly Pleased Customer

Mar 24, 2014

Took my 2011 Avalon for oil change and tire rotation and service was quick and efficient. Staff was courteous and helpful. Was greeted immediately when I arrived and notified when my car was ready. Very satisfied. I have purchased two cars from this dealership and have had nothing but great experiences. The automobiles have been problem free and great to drive. Great gas mileage too.

Jim

Mar 24, 2014

I had a great experience leasing a new Toyota. Salesman James Ferrell was very helpful on finding a vehicle for us and knew the leasing specifics. Will purchase and or lease a vehicle from them in the future.

tfpickett11

Feb 22, 2014

Service adviser, Keven Jenkins, was the most arrogant, impolite person who lacks every sense of customer service. I purchased a brand new pickup, returning home from Afghanistan in December, had problems with it and got zero help or courtesy from this xxxxxxx. I will never again spend a penny of my money or moment of my time at this xxxx hole dealership after the problem with my BRAND NEW truck is solved. This man, along with his service manager, and general manager have failed multiple times to call me back after attempting to contact them, and have not given much effort in assisting me and my problem. It's simply pathetic to say the least.21FEB2014: I go to pick up my truck from service. I walk in his door and am not greeted. I asked for my truck, he gives me NO reply, but walks out to get it. He pulls up in my truck, says NOTHING, and hands me my keys. I go back inside, ask if I need a service ticket. He says, "no, but we can get you one when my manager is back." I ask if he would have his manager call me tomorrow. He states "no, he can on monday." I said alright, and walked out.----- Horrible customer service. No, "thanks, have a good day, here's your truck..." nothing.

primetime457

Jan 13, 2014

This car buying experience was by far the easiest that i have ever had. The salesman was very professional and knew exactly what i would want in a car. The selection process was easy and I ended up with a product that i always dreamed of.

MichaelBreckenridge

Dec 23, 2013

I found this 2012 Toyota Prius on Auto trader.com and it was listed as a Prius 5 with all most every option back up camera etc.This was one of the many Prius's that were listed as 5's from this dealer.I made the deal ,which was a good price with my sales person Marcus Byrd.He was helpful and can't blame him for the thing's that went wrong.I drove 3.5 hour's the next day to get the car and find out it is a 2 and doesn't have back up camera or the other options.I tell my sales person that it is suppose to be a 5 and have all this.He say's they don't have any 5's on the lot and it wasn't advertised right.1 week and a half later they still have Prius 5 listed on Auto trader?????????I've saw many 5's from this dealer in the last 3 month's or so listed on Auto trader.I shrugged it off since I drove so far and this was still a good deal for a 2.In the process of doing my paperwork and financing with Joe Signaigo Business Manager I incurred more fraudulent work.He added a $2900 OPTIONAL SERVICE PLAN and $715 OPTIONAL TIRE ROAD HAZARD Plan on my paperwork without asking me if I wanted it or not????He went through the paperwork and said here's your Road hazard on tires and paperwork showing your warranty and pointed out the price we agreed on for the sale of the car.I told him I was gonna get it refinanced when i got home by my credit union for a better rate and he said oh no i'd wait a few month's to establish credit with this lender????If i hadn't caught it quickly I wouldn't have been able to cancel the warranty.I called Toyota and filed a complaint .They are looking into the faulty advertising and poor Buissness ethics.I would not recommend this dealer.this is my first Toyota and a bad experience from a major dealer.

trainaj

Nov 11, 2013

if you are going to buy a toyota there is no better dealer or salesperson-no pressure no haggle just great service and price -will nor buy from anyone else -we tavel 120 miles just to deal with them

wredwards413

Nov 5, 2013

Excellent service at all levels and a very good dealer to buy from. Gray-Daniels is my preferred dealer for buying a new vehicle or service after the sale.

tnbennett

Oct 24, 2013

I was referred to Gray-Daniels Toyota by a family friend and decided to just take a look. Dealer happened to have a vehicle that I was looking for and worked with me on my trade. The process was painless and customer service superior. I didn't have the sales man telling me one thing and the finance manager telling me something else! Everyone was on the same page. No needless sitting around the dealership wondering what is going on or taking so long. Great job you guys. Keep up the good work! :-)

deemac22

Sep 19, 2013

Very personable place of business. Prices of vehicles were great, and they worked with me on my trade. I will come back for my next vehicle.

BobbyEngle1

Aug 26, 2013

My wife and I are senior citizens on a fixed income and are seeing more of our money going for auto repairs and gas. We have children and grandchildren in San Antonio and Seattle and try to spend as much time with them as possible. We have owned GM, Ford, and Toyota products in the past and have been pleased with them overall, but this time we wanted something we hope will last and provide good service AND economy. After doing a lot of research and looking at various models, we became interested in a car with most of the amenities, durability, and economy of a Toyota Camry Hybrid. The salesman was very courteous and patient with us - never once did we feel under pressure or managed. For example, we drove 3 or 4 vehicles and took our time(3 weeks) before deciding. My wife and I agree that what sold us on the Toyota Camry XLE Hybrid was the ride, quietness, the room, color, and economy as reported in several national magazines. What sold us on Gray-Daniels was the Sales Consuntant, Finance Department, and Customer Relations. Whenever we walked into the facility an passed a stranger, they'd would smile and speak to us. This was refreshing. Now to see how durable and economic it is and how the Service Department responds.

msvikki

Aug 24, 2013

My recent purchase experience at Gray Daniels was exceptional. My salesperson, Felix was very attentive to the car and features I desired. I never felt pressured to make a purchase. He made me feel comfortable and went above and beyond in sharing the many options available. I felt like his goal was more to satisfy his customer, rather than to just sell a vehicle. Mark was also very helpful and flexible in getting the price I was satisfied with. Tricia made certain I knew how to use all features in the car, even walked me through a setup over the phone. To my surprise, the financing process was even pleasant. Robbie explained everything thoroughly, sometimes even sharing his personal experiences. I'm so impressed with the level of customer care, especially the follow-ups after the purchase. I've now purchased two cars from Gray Daniels in the last 3 years, have had all of my service done there, and will continue. --A Happy 2013 Avalon Owner!

PercyByrnes

Aug 16, 2013

I just purchased a new Camry and a new Avalon from Gray-Daniels. It was an extraordinarily fantastic experience. I am 63 years old, and I have never been treated with such respect in a buyer-seller relationship. Randy Hudson, the salesperson, was a true professional. What impressed me with Randy was that he was concerned with finding the right vehicle, and not just trying to make a sale. He wanted to educate me with the different models, so that I could make an informed decision. And it was not just Randy, all the people that I came in contact with were both pleasant and knowledgeable with their product. Another thing that impressed me was the Ladies who supervised delivery. They knew that the electronics on the vehicles was overwhelming, and were patient with my daughter and me in instructing us about the "gadgets". They knew that it was too much for one time and so invited future questions. Even though the sale was completed, they were concerned with our future use of their product. Finally, there was the contract man, the closer, the money man. I wish I could remember his name, but he was great. He did not just rush through the paperwork. He wanted to be sure that I understood all the "fine print", and that is unusual. It has been a month that I made a fairly expensive purchase, and I have yet to feel any "buyer's remorse" at all. This is the first time in my life that I have spent this much money and didn't try to second guess myself afterwards. I made the right decision when I walked into Gray-Daniels Toyota, and I invite others to do the same.

billyweems

Aug 9, 2013

My experience at Gray-Daniels during the purchase of my new Tundra was great! My salesman was Jim Thompson, and I must say he was the best salesman I have ever had to deal with. He helped make my new purchase so easy. Robbie Edgar was great from the financial side. He explained in great detail all the numbers concerning my purchased. My overall buying experience was great! I only hope this great service will continue after my purchase. I would recommend this dealership to anyone looking to purchase a new vehicle.

Just a guy looking for a great experience

Aug 8, 2013

Went to trade in a 2011 toyota tundra got tried of the every week 85 worth of gas that I was putting in... So i called my salesmen David Kusiak and great guy, and told him the issue and was told to come in... I test drove many cars and was giving some great advice on each car.. Well I decided on the 2013 Camry great car and even great gas mileage... Customer service was great and friendly, they clean the car several times to make sure it was perfect. They even redid the tint that had less than an inch scratch in it... Gave me another free tank of gas for the trouble.. The staff was very friendly and Mary and also Cassie were the best and also beautiful ladies I may add ( Great idea Gray Daniels getting pretty women to assist) .. They went over the car with me and made sure that I understood everything with the car before I left. David Kusaik was great as well, had a great deal of knowledge about the cars and getting me a great rate and other rebates... They even help with getting the negative equal that I had in my old car so far down that it wasn't even a factor ( 8K to 2K)... I would refer everyone i know to this location... They went well beyond a great customer service, i was given EXCELLENT service..

Eddice

Aug 3, 2013

I dread going to car dealers, absolutely dread it! This time was different and much more pleasurable. Both Mr. Wilson and Sims contacted and met with me, after locating the vehicle I had requested via email--it also helped that they were familiar with financing through USAA. Joe was friendly and efficient, while Ms. Brazell was fantastic in presenting my new Highlander to me. I am not a touchy-feely type of person, but I will admit that I did hug Ms. Brazell, because she saved me a lot of time in showing me the ends and outs of my new vehicle. Everyone was very helpful and knowledgeable and I will definitely recommend Gray Daniels to friends and family members.

reneemdean

Jul 24, 2013

This was my first new car purchase. Robert Ogletree was extremely helpful and put me at ease. The entire staff was eager to please and had me in and out, driving away in my new Toyota in no time. Mary was exemplary in setting up my entunes and Joe in financing had me laughing. The entire experience was very pleasant.

Tony thompson

Jul 7, 2013

Jim is a GREAT saleman. He was super nice and not pushy to sell a vehicle. I would also like to say being this way, We didnt mind buy two 2013 toyotas: one 4Runner, one Tacoma. This was the best car buying experience we have had at this dealership.

Bardo

Jun 4, 2013

The sales and F&I people are nothing more than smooth-talking gangsters. If you let them finance your car you will end up buying more than the car by being misdirected and lied to. In fact, they even called my insurance agent and changed my policy over before I even signed the first piece of paper! If they have the car you want then carry your own pre-approved financing with you. If not, do not talk payments only bottom line otherwise you will get screwed. This is the worst car buying experience I've ever had and I am a three-time Grey Daniel buyer. I won't buy a fourth from this dealership.

ss03

Jun 2, 2013

My current Edge was having some superficial hail damage repaired. My rental car was a Camry and it drove like a dream, smooth, quiet and responsive. I decided to go trst drive a Venza as it was still not a compact car. I had no intention of buying a new car as the one I had was only 3 years old. I came to test drive a Venza only. Mr. Thompson was available to let me test drive. I immmediately fell in love with the Venza, but still did not plan on buying it. Mr. Thompson was so friendly and informed me of zero down, zero percent interest. I was still reluctant. When I turned my rental car in the next day I drove straight back to Mr. Thompson and drove home in my new Venza! He made it so easy and hassle free.

fusko3

May 30, 2013

Mr. Thornton was able to point me directly to the vehicle i wanted and worked magic to get me into it by the end of the day.

nancita7

May 29, 2013

Robert was very professional from the beginning introducing himself and offering a lot of help on our choosing of our new car. Next was the Manager he explain very clear the pro and con of trading our car also very nice. The closing was good. Finally the girl that set up our phone and show us how everything work was very friendly and answers all our questions. Also Robert help moving all my thing from my old car and made us feel good. I will recommend Gray Danniels to all my friends

esutton

May 17, 2013

I ENJOYED MY VISIT TO YOUR DEALERSHIP. THIS IS MY FIRST TOYOTA. I HAVE LEASED THREE JEEPS AND TWO HONDAS IN THE PAST. I HOPE THAT AT THE END OF THIS LEASE I CAN STILL SAY I HAVE ENJOYED DOING BUSINESS WITH YOU. SO FAR IT HAS BEEN GREAT!

lowry19

Apr 23, 2013

I have bought 4 cars from Gray-Daniels since 2007 and I like the way they treat their customers. They have bottom line pricing without givng you the runaround. They know that anyone buying a new car today is making a great investment in not only the customer's future but the future of Gray-Daniels.

JudyHenry

Apr 12, 2013

Timmy was nice, accommodating and worked quickly. Mary Brazell was very sweet and patient. Joe S. was very nice and and explained all paper work to me in full. Steve Martin spoke to me and made me feel like the Toyota family appreciated my business.

jondrice1

Apr 10, 2013

My previous experiences in buying a car have never been good. Marcus was very helpful. He gave me a great price and did not waste my time. Next time I need a vehicle, I will get it from Gray Daniels.

silentsteel16

Apr 6, 2013

Everyone I encountered at the dealership were very helpful. Mr. Robert was very personable and very understanding to my needs and concerns. He did everything that he could and voiced my concerns to his fellow managers. The sales manager was very helpful and understanding. He was very complementary to Robert and Heather in regards to my overall experience there at Gray-Daniels. I would highly recommend and look forward to dealing with them again in the future.

Rodneyray

Apr 2, 2013

I have bought from other dealerships in the past, but Gray-Daniels was the best experience I have ever had. They will deffinetly get my buisness again.i

Horrible experience

Apr 2, 2013

Bought a 2012 Toyota Camry and I m not sure if these people are complete morons or just don t know their products but nonetheless they lied about materials on the car. All I can say is do your own research on a vehicle prior to purchasing it. If you have questions about something, go to Toyota.com and find out for yourself because they won t be honest with you. When you find out that they lied about things on the vehicle after you purchase it, their attitude is, oh well, it s yours now and we aren t going to do anything to make you happy I will never buy anything else from this dealership!! They are big liars and the sales manager who should know about everything on a vehicle is a complete slime ball!! He laughed at me and got other staff to join in to tell me that I should have looked at the sticker! If it had a sticker I would have but it didn t. So I asked them very specific questions to which they lied so that they could sell me the car the day before the end of the month! I wish I could rate this business a big "0"

wlittle49

Mar 20, 2013

The dealership is outstanding and so is the salesman I worked with, Mr. Timmy Woo. There was no pressure and the deal went as smoothly as I could ask for. All are very knowledgeable of the Avalon line and I look forward to doing business with them again.

smokey24

Mar 19, 2013

Everything went very smooth and had a great salesman. The FatI department was very easy and no pressure to buy extra warranties.Which i have experienced at other dealer ships.

Papa0418

Mar 18, 2013

Best way I have so far experienced buying a new vehicle. Saw a television commercial and called. Thru Felix I was able to get so much done over phone.

Murph66

Mar 2, 2013

Had a very good experiance at this dealership. All personnel were friendly and answered all questions I had. Followup on the sale was good. I appreciated the way they worked to get me in the vehicle I wanted.

Tmcjunkins

Feb 5, 2013

I enkoyed my experience at Grey Daniels Toyota it was a pleasant experience with sales and finance both were professional and personable I will be seeing you again

mcknight.fj

Jan 7, 2013

I greatly appreciated the services received from Marcus Bird and the Gray-Daniels staff. They were courteous and patient throughout the process. I highly recommend their friendly, knowledgeable services to anyone wanting to purchase a vehicle.

Tearetha

Jan 3, 2013

Mr. Lorenzo Evans was very courteous, professional and very knowledge about Toyota product. My experience with this has been for most the best I have ever had with a car dealership. I would most definitely recommend this dealership to other!

4601

Jan 2, 2013

During my reason shopping experience I dealt with several Toyota dealerships and my experience with Gary Daniels Toyota was great. Jimmy Gaiennie exhibit good customer services and was very personal. I was very satisfied with the pricing was great.

richbraca

Dec 26, 2012

Good experience, not very convinced at the beginning. But getting a good deal and a great vehicle (Corolla 2013) made me feel totally satisfied. Randy did a very good job and of course the rest of the Gray Daniels team.

SGurbisz

Dec 26, 2012

Having "window shopped" on the lot and internet searched for a new Highlander , I contacted Willie, after picking out a model, and ended up closing the deal with him. The no nonsense approach to the pricing and Willie's personality and experience helped closed the deal. The total process from the hand shake sale to the financing was comfortable and not long and drawn out.Angel was a great help in showing me the "ins and out" of the new Highlander.

Mississippirn

Dec 23, 2012

Timmy & all the employee of Gray-Daniels Toyota were very professional & friendly. Timmy was very knowledgable about my new Camry & gave me a GREAT DEAL!! Thanks Timmy!!

hunterd1

Dec 17, 2012

When deciding on which dealership I was going to use to purchase my new 4runner, my main concern was finding the lowest price. After shopping around, Gray Daniels was able to give me the best price with more MRSP value. Not only did they give me the lowest price, but they were extremely friendly and went out of their way to make sure I was completely happy/satisfied with my purchase. I highly recommend using Gray Daniels for all of you Toyota needs....

patricia clark

Nov 28, 2012

We already own a 2004 Tacoma. We are so pleased with out 2004 that we purchased a 2012. We have had our 2004 serviced at Gray-Daniels for many years. We already know many of your workers. Every one was vey nice and helpful. They did every thing they could to help us get the new truck. We did have one very, very little mishap but my wife was able to work things out. Now we will need to learn how to work all the gadets on this new truck. You have a great group of people working at Gray-Daniels. Keep up the good work.

LydiaRhodes

Nov 16, 2012

Working with Cody and Mark made purchasing a new vehicle very easy and very enjoyable. All of the people I met at Gray-Daniels during the process were professional and friendly - from opening doors for customers to introducing themselves even when they were not directly involved in my vehicle purchase. Great dealership, great people.

Crazyjoe88

Nov 15, 2012

Cody Greer and angel did an awesome job getting me what I needed I highly recommend these two. And I am happy with my truck it has been a pleasure doing business with them.

robin0810

Nov 12, 2012

The service was excellence. I told the salesman exactly what I wanted and he didn't try to change my mind. I got what I wanted for the price I wanted. Thanks Deon and Grey Daniels

flashyprius

Nov 6, 2012

All expectations fulfilled or exceeded. We drove 250 miles one way to do business with Gray Daniels. Very pleased with entire process, especially Willie Thornton, Wayne Ethridge, Angel & Joe.

Doing OK

Oct 30, 2012

Bought a 2007 Lexus LS, the staff was easy to deal with and the vehicle was as described. I will be back to buy there when I need another vehicle.

Dixiechick

Oct 23, 2012

After another Toyota dealer failed to sell me a new Tundra at their written quoted price, I called Jimmy. Without ever going to the dealership, within two days we had a deal on a new 2012 Tundra, and they drove it over 120 miles to deliver it to my home, no charge. No surprises, just the exact truck that I wanted at a price I liked. If their follow-up service is as good as their sales, they have won me over.

Shiny New Camry Owner

Sep 11, 2012

Very satisfied with this dealership. They were very honest, knowledgable and helpful. Jim helped us with this vehicle and I have been very please with our experience there. And I LOVE my new car :)

Kuttalam

Sep 4, 2012

I am associated with Gray Daniels for the past several years and has always been an wonderful experience. My continuous association with Gray Daniels is the proof of Great Service rendered by Gray Daniels Toyota group. It is Mr Timmy Woo, an outstanding Salesman has been my single point contact all thru these years. He is more than a friend to me and guided me on all my decisions in choosing my vehicle. He is very friendly and always given the feeling of straight talk and tried his best in satisfying me and my family. Thanks to Timmy's effort and ably supported by Mr Wayne Eldridge, I had bought couple of cars and traded two in the recent times with Gray Daniels. As a Toyota fan, actively considering two more options in the very near future and I hope to have the same warmth and best deal. Best Wishes,Sincerely,Kuttalam Sankaran

emily1

Aug 23, 2012

I purchased a used vehicle from Gray Daniels Toyota...Only to be ripped off!! I had heard bad things about Gray Daniels but alot of times you can't just go on hear say...well things were calculated into my loan that were not suppose to be there and when questions arrised they were not able to be explained. In the past I have purchased new vehicles from other delerships but this experience was one I will never in life forget...on another note I advise anyone if you are shopping for a new or used vehicle please visit another dealership such as Herrin-Gear or someplace other than Gray-Daniels!! You really have to watch these guys trust me...a bought lesson is better than anything and I will never...I repeat never shop with anything affiliated with Gray Daniels again!!!!!! I am considering trading this vehicle I purchased a short time ago!!!

Renee

Aug 18, 2012

I bought a 2011 Toyota Camry in July, 2011. Took vehicle back every 4to 5,000 miles for rotations and oil change(under the Toyota care). Every time I had tires rotated, I would tell them that car had a shake to frontend only to be told"that is normal". After replacing tires 2 times(because of cupping) I was told after 4000mi that I needed new tires! 3 body shops have looked at my car and told me something mechanical is causing this problem.. Toyota engineer assured me vehicle is fine.. Very DISSATISFIED with Toyota!!! NO ANSWERS!! Engineer told me " to bring my body shop friends with me". Very rude and only hope Toyota corp. is aware of how customers are treated!!! I am a nurse and would hate to know that a complaint is not dealt with in the most compassionate way!! I bought a Toyota because I was told how dependable they were but will definitely let everyone know to run from them and Gray Daniels Toyota!!! Terrible customer service and do not keep their word when they tell a customer what they will do for them!!!!! Do not walk, run as fast as you can because I would hate for someone to have the experience I have had!!!!

pennland

Aug 15, 2012

Good selection, friendly, knowledgable sales person. Professional atmosphere and very clean facilities. Features were explained by knowledable customer service rep. Good overall experience. Would recommend sales person and dealership.

solagratia4me

Jul 25, 2012

Mr. Cedrique Kelly and Mr. Wayne Eldridge put the satisfaction in "customer satisfaction." Because of my physical disability, my husband and I took many test drives at Gray-Daniels to find the car that we wanted and that best suited us. They were very patient and understanding. They did everything they could to accomodate us and help us. Although it was a very busy day (the last Saturday in June 2012), they treated us as if we were their only customers. It has been a long time since we have experienced that kind of customer care in any business establishment. Mr. Kelly and Mr. Deon Bernard delivered our car to us, as driving it all the way back to our house (an hour away) would have been very difficult for me. They were friendly and caring and quick. Mr. Kelly, Mr. Eldridge and Mr. Bernard were all professional, courteous, and very kind. We will definitely be back to Gray-Daniels Toyota, and we hope to do business with these three again. Our 2012 Camry is exactly what we wanted, at a good price. Our family already has a 1998 Camry, a 2008 Camry, a 2009 Corolla, and a 1992 Toyota pickup. Obviously, we like and trust Toyotas, but this was our first experience at Gray-Daniels, and it was a very positive one. We will be back, and we recommend it to others. Thank you.

JMS38652

Jul 13, 2012

WORST EXPERIENCE BY FAR at a car dealership. I went looking for a bargain, talked down the price of the car I wanted. Slept on it. Made an offer the next day that they refused (which I was fine with). The salesman I dealt with this day (different than the one the day before) treated me like I was a complete idiot. The next day they called me back and accepted my offer. They said they would wait while I thought about it. I called back within an hour or so and said I was good with it, they said ok. Then they called me back and said the car was sold, after they had just confirmed with me that the car was mine. I called and talked to a manager expressing my frustration (the guy's name was Mark Mercury) and he could not acted more disinterested with the matter. He was a smartat$$ if I ever spoke to one. The salesman proceeded to insult my intelligence by offering me a different car well out of my previously discussed price range. I WILL NEVER GO BACK TO THEM AND I SUGGEST NONE OF YOU DO EITHER!

tradedfromFord

Jun 25, 2012

Without a doubt this was the best experience I have ever had when buying a new car. There was no pressure, everyone was helpful and friendly. I really felt like they cared about me as a customer.

missyzebert

Jun 5, 2012

I was in the market for a new vehicle. I was not sure what I wanted but had a Camary in the past. I went to Gray Daniels and first delt with Dion who was nice. When it got time to do the paper work I started dealing with Willie Thornton. Willie was a pleasure to deal with and made the process painless. I traded in a 2006 Lexus RX 330 and leased a 2012 Toyota Camary. Thank you Willie for making my car leasing experience pleasurable and taking great care of me. I look forward to dealing with you in the future.

Melissa

May 12, 2012

I went to buy a car that I really loved. I saw it on the Internet! I knew how much the car was worth before I got there because I have a friend that sells cars for a living. Of course they would not give me the bottom bottom so the used car manager came out to talk to me. I told him what I would pay for it and the man told me it would be under his garage for that price and turned around and left me standing there! I was so embarrassed! I know that Noel would not have liked what he saw! My sister worked for Noel when he had one of his first businesses and he is a great person. I just hope he reads this.

tekelia34

Apr 9, 2012

I had a wonderful experience with Ronnie Gooding...He went over and beyond in helping me finding a car within my price range.I will see you again for my next purchase...Thanks Ronnie

quantumleaprocks

Mar 21, 2012

We were trading in a fairly new Toyota Camry. After many months of use it was obvious that our family needed a van. We were reluctant to trade because the pay off for the car was very close to what it was worth. The team did a great job in making sure I didn't have negative equity in the car and getting us in the perfect used van. The quality of the van was exceptional and the price was great too. They did exactly what they said they would do. They knew what I was capable of and when I told them the price range of vehicles, they brought me to several that were in various ranges of that. I didn't even max out my budget since the van was in the middle of what I was expecting to spend. Thanks for a great experience.

christine greenlee

Dec 30, 2011

It is a pleasure to buy from a dealer that makes you feel like family. Everyone we talked with seemed truly sincere about giving you the best service possible. I will never buy any other make vehicle but Toyota. Every one we talked with at Gray Daniels was very knowledgeable of their products. Nice, professional people to do business with.

Toyota Driver

Dec 20, 2011

I drove almost 200 miles to be greatly disappointed in this very large dealership. The sales person lacked knowledge of the vehicles and was not a good judge of her customer. The other staff was also of little enthusiasm, knowledge, and assistance. I left the dealership in a car I did not love with paperwork that was not accurate or complete. The dealership messed up the total price (after calling to verify 2 times) and my bank had to redo my financing. Then almost three weeks later they had to send a person to my hometown and get me to sign paperwork that they messed up. To top it all off when I never received my plates, I went to the DMV only to find that they filed the paperwork wrong several times and now I owed penalties to get the plates. I will never, never go back to Gray Daniels to purchase a vehicle and I am currently thinking of trading the car that they sold me just 7 months ago.

Elesha

Nov 4, 2011

I really like the place, really nice and clean. Mr. Eldridge was very nice and went over all the paperwork. He made you feel welcome. Travis who works in the business office was very kind. I would buy another vehicle from there and also reccomend other buyers to go there too.

hondaodyssey03

Oct 30, 2011

My husband and I looked to trade his truck for a van or SUV so that our family would have a spacious, dependable car. His truck was not paid for. We were very skeptical and unsure of how this would work. Our banker gave us a $10,000 limit and the vehicle we was required to have less than 100,000 miles. The $10,000 limit included any negative equity in our trade also. It seemed impossible! In a couple short days, we were in a great vehicle and spent LESS than our budget! Mitchell Sims and the used car manager at Gray Daniels Toyota Scion of Brandon were amazing and we will definitely see them for our next car purchase.

vgillespie

Oct 25, 2011

I would buy from this dealership again. My salesperson has gone the extra mile to help me with the few issues I have had. I apreciate him and Gray Daniels Toyota.

rpmcol

Oct 4, 2011

The dealership worked like a team supporting each other. Larry Bounds made the initial contact with me and produced results unlike other dealerships I had previously countacted. Maria helped with the financing and Heather showed me the car. All did an excellent job.

lovell9803

Sep 22, 2011

I have never had a more positive experience when buying a car. Everyone I dealt with from the moment I walked into the dealership was extremely helpful and seemed to care about my particular needs and wants. This was the easiest and most painless buying experience I have ever had.

singletree

Aug 12, 2011

The finance manager did not give me the trade-in agreed upon with the salesman and (my fault) I was trusting and did not review the paperwork before signing. I was also supposed to be financed for 60 months and the contract is for 48 months.

aharper

Jun 6, 2011

I highly recommend Gray-Daniels Toyota to anyone looking for a new vehicle. We shopped the local dealership in Meridian but found that Gray-Daniels wanted our business. This is our first Toyota purchase but I don't think it will be our last. Our salesperson was Joy Luke and Heather Fain was our Customer Relations Manager, both were very nice. Heather explained all the features on our new Toyota Highlander and Joy gave us a tour of the Service Dept. I look forward to a long relationship with these ladies and this dealership.

AmberNeauxs

May 25, 2011

Freddie was very nice and helpful with my purchase. He didnt give the run-around like most salesman do. He was extremely pleasant to deal with. They were very willing to make sure that I left as a satisfied customer. I would definitely do business with them again and would recommend them to anyone. I drove 4 hours to finalize the sale and would drive 8 hours if I had to do it over again.

diximagnolia

Apr 24, 2011

Mark was an oustanding sales consulant. I knew what make & model and price willing to pay at my first visit. Mark found the vehicle I wanted!! Ladies~~it had years since I had visited a car dealership...I was treated with respect from everyone at the dealership. I really do love my toyota!!!

bbrister06

Apr 1, 2011

Gray Daniel's Toyota Scion was a good expierence.The sale's team were really friendly and very helpful. They really went the extra mile to meet me on my trade in price. I would recommend Gray Daniel's Toyota Scion for your next new vechical.Blake Brister

dant

Mar 4, 2011

Dave was a great salesman to work with. He stayed late, to allow us to drive over and check out the pickup, and did so the following evening when we bought it. He was very nice, courteous, and helped in any way he could! I would gladly do business with him again.

RANGER8755

Mar 28, 2008

I ENJOYED OUR TIME WITH HANK. HE WAS THE MOST KNOWLEDGABLE SALES MANAGER I HAVE EVER DEALT WITH.I SHOPPED AT THE OTHER TOYOTA DEALER IN JACKSON AS WELL AS HATTIESBURG AND GRAY DANIELS WAS BY FAR THE BEST. THEY HAVE THE BEST SELECTION AND THE BEST PEOPLE. I ALSO SPOKE WITH THE GSM MR LEE AND HE WAS CHARMING AND HELPFULL AS WELL. MY SALES PERSON WAS MINNETTE THOMPSON.