Used Cars for Sale at Gregg Orr Honda in Hot Springs, AR

Ellen Horton

Jul 2, 2021

I am 42 and this is my very first off the lot brand new vehical. Terrence Brown at Greg Orr Honda in Hot Springs walked out and said you are going home in a new Honda today I did not believe him. He worked a miracle for us. The entire team was great. I highly recommend going to see them.

Pam Lyon

Jun 8, 2021

. I brought my 2013 Honda CRV in to be service on 4/19/2021 to be serviced at Gregg Orr Honda of Hot Springs, a salesman Brian Sharrock approached me saying he would buy my car. I told him no I was bringing my car in to be serviced and I was on a social security income and had bad credit. He would not take no for an answer. He was very persistent and pressured me to look at other vehicles and unfortunately I was coerce into buying a 2015 Dodge Charger for $22099 which was a higher price than I realize because the salesman never told me the price when looking at the vehicle thou I ask several times. They told me the easycare insurance and gap insurance was required which was also put on the credit application to be financed. There was no buyers guide on the car nor a price sticker. Well the air conditioning does not work, the passenger back window does not work and he engine idles rough.. I called and spoke with a Justin service man about this he said to bring it in on 4/27/2021 at 9 am.. I asked if I would be charge Justin the serviceman said he have to ask his manager he did not know. I did not I fill out a credit application or received a copy of the credit application . The original sales man did not listen to what I was saying as I first brought this his attention about the air conditioning he just wanted to make a sale.. Now I'm stuck with this car that is a lemon .. I am so unhappy with the customer service it has been the worst car experience I have ever had. I spoke with the finance manager Robert and express my concern he said he was sympathetic and I need to speak with the general manager Heath and hung up. I tried to reach out to the manager left my number Heath has not called me back. I am so angry with the over all experience and that was taken advantage of

Kenia Merino

Mar 20, 2021

Got my very FIRST car from here and it was such a great experience all because of Mr. Terrance Brown! I told him what I was looking for, my budget, etc. and he was able to make it happen! We were able to do the entire process over the phone as well. Definitely recommend going here!

Rae Nardi

Aug 12, 2021

Ask for Allen in sales.... he's great. Justin in service department is super helpful

Nina Lyon Bennett

Jun 7, 2021

I really wished I had read the reviews b4 purchasing my 2016 BMW 4-Series & I hope your read my other post. I bought my car In April. It was one of the best car buying experiences I have ever had. I brought the car back to the dealership in May bc of a sound it was making, only to learn it was the wheel bearing, a problem that should been fixed BEFORE I purchased it, if in fact you do a thorough inspection. I got got, and I’m so disappointed. It’s going on 3 weeks now & I still don’t have my car, but I received a survey about my experience. I’m extremely concerned. In the time it’s been there, a new engine could have been put in the car by now. I really hope this has nothing to do with any of my identifiable features. Corporate....if you are reading this, something has to be done & if you’re not, I hope whoever manages your reviews brings this to your attention. This IS NOT OK!!!