Used Cars for Sale at Gregg Young Chevy of Norwalk in Norwalk, IA

M. Siverly

May 4, 2016

So i walked into Gregg Young Chevrolet where i was greeted by Randy Meckler. he listened to what we wanted in a new car, test drove a 2016 Chevy Cruz, It did not have all of the creature comforts as we wanted so without hesitation Randy had started making phone calls to find the exact car we were looking for. went thru the negotiations took only about 1 hr and we were off very pleased with the level of professionalism I highly recommend Randy Meckler at Gregg Young of Norwalk for a new or used car.

Emmy S.

Feb 5, 2016

Always a pleasure doing business with Gregg Young Chevrolet of Norwalk, whether it's purchasing a new vehicle or, in this case, having service work done. Service department staff is friendly & knowledgeable. The problem was fixed in a timely manner.

Sheila Jean

Dec 5, 2015

Fast and friendly service. Loved the hot chocolate or coffee to drink while waiting for your vehicle to be serviced

Oscar Aguilar

Nov 16, 2015

I would not recommend this dealer to anybody! My vehicle started having issues 2 weeks after I bought it. Also, when I bought the vehicle I gave them a $100 dollar deposit to hold the vehicle. To date I have pretty much had to beg them to get my money back and am still currently waiting on the refund. Furthermore, they promised to give me an extra key and fob with the vehicle and guess what? To date I am also still waiting on it!

Diane Lynn

Nov 6, 2015

Our salesperson, Michael, did a great job and helped us find the vehicle that we wanted. The entire staff the we dealt with were very professional and friendly also. We had a great experience from the start to the end of our transaction.

Larry

Oct 29, 2015

Friendly and quick service. My Silverado was washed and vacuumed after the service work was completed. A nice waiting room with drinks, donuts and tv.

Zachary Shawn

Oct 29, 2015

Michael Hunt and the team really took care of me. It was a very painless experience and I definitely am recommending them to friends and co workers.

Whitney Marie

Oct 4, 2015

Everyone I worked with went above and beyond to get me in the car that I wanted. I am very appreciative of the quick and efficient service I received.

Fred

Sep 21, 2015

Michael Vance and the whole team at your dealership were wonderful. They were the most knowledgeable of all the dealerships we visited and they also offered us the best price.

Teresa

Sep 16, 2015

My daughter had purchased a vehicle from Michael. My son made an appointment with him. After we arrived the credit manager Chad moved in and began taking care of us. Although this may be the way your company operates it was unsettling to us. My daughter had built a relationship with Michael and that is whom we wanted to work with. By the time it was over we had completed the sale with Michael. He was great!!!!!!

Marilyn

Sep 15, 2015

We love your customer service and all the people we've deslt with there. VERY positive experience. The oil service I requested was done the same day I asked!!

Jeffrey

Sep 1, 2015

Can't say enough about Mike, Johnny and Gary. They worked hard to get us where we wanted to be with a new vehicle. Will definitely be back.

John

Aug 27, 2015

The employees at Gregg Young are very knowledgeable and polite and treated me very fairly. I felt no pressure to make a quick decision and allowed plenty of time to evaluate the car that I was interested in. I definitely enjoyed the shopping experience.

Kathleen K.

Aug 22, 2015

Not just recommend but already have recommended. I visited 2 large dealerships before yours and walked away from both very angry. They must think women are ignorant. At your dealership I was treated as a human being & with respect. Thank you,Not just recommend but already have recommended. I visited 2 large dealerships before yours and walked away from both very angry. They must think women are ignorant. At your dealership I was treated as a human being & with respect. Thank you,Not just recommend but already have recommended. I visited 2 large dealerships before yours and walked away from both very angry. They must think women are ignorant. At your dealership I was treated as a human being & with respect. Thank you,Not just recommend but already have recommended. I visited 2 large dealerships before yours and walked away from both very angry. They must think women are ignorant. At your dealership I was treated as a human being & with respect. Thank you,Not just recommend but already have recommended. I visited 2 large dealerships before yours and walked away from both very angry. They must think women are ignorant. At your dealership I was treated as a human being & with respect. Thank you

Deborah Sue

Aug 11, 2015

Great people to work with - always a pleasure. Have worked with some of them for many years; we don't even think of going anywhere else.

Jacqueline

Aug 11, 2015

I called the dealership in the morning and was able to get in for my free oil change later the same day. They got us in right on time and out in the hour as expected.

Kelly D.

Jul 31, 2015

Mike Vance was a wonderful salesman! I will definitely recommend him to my friends and family and hope to have the pleasure of working with him again in the future!

Audrene

Jul 19, 2015

Oil change was completed in a timely manner along with a minor repair to my car. Cory very helpful. Entire facility very clean

Steven

Jul 16, 2015

Great service. Always a pleasant experience. I also appreciate the fact they call me when time for oil change and recall info. I would definitely recommend Gregg Young Chevy to my family and Friend. They Treat there customers as they want to be treated.Thanks Steve Weber

Seamus

Jul 15, 2015

I was not called when my seat cover arrived, but when I called to check on it they got me in right away.Always get treated with professional prompt service :-)

Erik

Jul 9, 2015

Gregg Young always does a great job.The car is always done on time and it comes back clean and vacuumed. Thank you.

Joseph R.

Jul 9, 2015

Shad Clayton, Tyler Wellendorf, and butch smith all were excellent representives of Gregg young Chev. My wife and I are very please to have a auto dealership with excellence in our community.

Kathryn

Jun 25, 2015

They fixed my car as per my extended warranty. I only had to pay $100.00 for my new front sway back links. They provide wonderful snacks, coffee, and TV in the waiting area. Brad Campfield kept me up to date on what was happening and what was left on my warranty.

Jill Melinda

Jun 18, 2015

Kris Tope is GREAT!!!!Dale in finance also great to work with.Treated with kindness from the minute they opened front door for us.Very nice facilities.

Debora

Jun 16, 2015

The technician working on my car did a wonderful job! He was very thorough and knowledgeable. I would definitely want him to work on my car again!

Richard

May 30, 2015

They got me in and serviced in less than a day. They even washed my truck and cleaned it out.

Byron

May 29, 2015

the time I was there was not long at all. the coffee was great. was no problem, good people all around. thank you.Byron

Charles Edward

May 10, 2015

One of best experience I have had at a car dealer ship. I would recommand Gregg Young to all my friends and family.. Thank You!!

Misti

May 8, 2015

went to the service department of the Chevrolet dealer for the last two years. In my opinion there have been several positive changes in that time. The service department is much more efficient in getting my car in and out in a timely manner. I also spend time with the sales staff because I am looking to trade my car. They were very knowledgeable and friendly. I will definitely continue to do business with this dealership in the future!

David Alan

May 3, 2015

Had a great experience buying our new equinox. Everyonewas very friendly and super helpful. Looking forward to ourcontinued relationship in the coming years.

Jon

Apr 25, 2015

A couple problems beyond the oil change were identified and taken care of. As yet, I have no reason to believe these were "not necessary" as my trust in your operation is still high.

Ashley

Apr 24, 2015

The repairs were great and they set me up with a really nice loaner vehicle!!!!! Always very pleasant and great to work with!

Carol

Apr 20, 2015

Brad Campfield was very friendly and kept me informed of what was going on with the car. My car came back clean and ready to go.

Kenneth

Apr 16, 2015

Brad was the most professional , courteous , and very nice to work with..Thanks for having someone like that to help me...

Mark

Apr 7, 2015

I was taken care of right away and treaded very well. The customer waiting area is stocked with food and beverages that are nice to snack on while waiting on service.

Vicky

Apr 2, 2015

The service guys are pretty great! I enjoy visiting with them when I come in to get my oil changed.

Joe Kelly Scott

Apr 1, 2015

Got a truck from there. Very nice truck I love it. Has certified service, went in for first oil change, they rotated my tires and I left with one valve stem cap, I'm missing 3

Paula

Mar 30, 2015

I was purchasing four new tires for my vehicle. They were very good at making recommendations that worked for me and walking me through the entire process from start to finish.

Mary

Mar 28, 2015

The best thing about my experience was the offer of a loaner car. Typically I wait at the dealership for service but the length of service required did not make that practical. The offer of a loaner care made it painless. Thank you.

Dana

Mar 27, 2015

Corey Wolford, our service advisor, was excellent and kept us informed every step of the way through our repair. Chuck Allison, the technician who worked on our vehicle, explained the part failure and exact repairs that he performed. This is how customer service is supposed to be!

Kayla

Mar 25, 2015

The service rep sanimir did an awesome job with checking in and keep me informed on what was going on. Great job!

Keo Karen

Mar 18, 2015

We have had excellent sales service from Marlene Wall, with whom we have done business for several years. We also have had excellent service from the Service Department -- in particular the gal named Pam. All the personnel are very polite and friendly and willing to help. Erin (the Finance Guy) was very knowledgeable, efficient and personable as well!

Jan

Mar 10, 2015

Both young men that I interacted with showed great respect, excellent customer service skills, everything was completed in a timely manner and I really appreciated having my car washed. It was a great experience and reached far above my expectations! Thank you so much. Jan

Molly

Feb 23, 2015

Great customer service. I left happy and knowing that this will be our permenant place to bring our cars when they need work done.

Ross Herman

Feb 17, 2015

I was very impressed with the quality of facilities and employees available in what for me, was a relatively unknown commodity. I came away impressed.

Jacqueline

Feb 12, 2015

The service I get from my Sales person, Marlene Wall, to the reps in the service area first class. They are always helpful and go out of their way to take care of me.

Barbara

Feb 10, 2015

Everyone was great. Very professional & courteous. So much so that I'm coming back tonight. Didn't quite get my little problem fixed, so they are going to look at it more tomorrow. Really I just enjoyed it so much I wanted to come back again!!

Travis Mathew

Feb 9, 2015

They are real good to work with and took care of me and stand behind any issues I have had. Great Experience!!!

Erik

Feb 7, 2015

Our service advisor got us in and out in less than an hour as promised. Great waiting area.My wife even fell asleep in the very comfortable chairs while I enjoyed a cup of coffee.

Bill

Feb 7, 2015

This was my first visit to your dealership. Corey welcomed me with a friendly greeting as soon as I pulled into the service bay. He clearly communicated the process to me. He quickly found 3 recalls for my vehicle and offered to handle those immediately in addition to checking on the issue that caused me to visit. He gave me a free rental car and made it all very easy. Well done!

Arlan

Feb 3, 2015

I had 3 recalls on a Malibu. I can't express enough the excellent professional service I got. From the minute I pulled in the service dept. and was met by someone taking all my information till I got the call to come pick up my car, I was treated like I had just bought a new car. I've never had such an enjoyable visit to a dealership. I was given a FREE loaner vehicle and when picking up my car noticed they had even washed and vaccum my car. Again WOW I was surprised. Thanks Guys. Keep up the good work. And as if I haven't said enough, Honesty goes a long ways with me. While they vaccum my car they found a $10. bill that was left on my console, I didn't even know was there. I wouldn't have missed it cause I didn't know I lost it. Thanks again, I'll be back.......

Mark

Feb 2, 2015

I was asked repeatedly by people at the store if I needed any help. Also having the playroom was handy to keep my kids busy. We were in the store almost an hour, but that was pretty good in my opinion as it was a Saturday morning, and I didn't have an appointment. This was my first time to this dealership and I will be returning with all of my vehicles.

Amber Michelle

Feb 2, 2015

Tyler dolph worked with us over the phone being we live 3 1/2 hrs away, he got us the right car to meet our needs and in the price we needed all before even stepping on the lot!! Once we got there everyone was more than helpful, pleasent and what to assist us in our needs. We came during a snow storm so the offered for us to bring the car back for a free cleaning and tank fill for the distance we drove!! We have bought 4 cars from Tyler in the past and will continue to recommend him and come to him for our family needs!

John

Jan 23, 2015

The Dealership was very good at getting us in and getting us out. I will use this dealership in the future for service on our 2013 terverse unit.

Byron

Jan 20, 2015

I was very pleased with the service and loved the wash. I did see that you did not reset the oil life. No big thing for me but someone else might not do it. Thank you Byron

David Lee

Jan 20, 2015

Everyone was friendly and very helpful. I had a difficult trade-in vehicle that had to be towed from a parking lot near downtown Des Moines, and they took care of it without any problems. It was probably the best car-buying experience I have ever had.

Kevin Robert

Jan 14, 2015

I was pleased with my deal and thought it was fair to both parties. I especially pleased with Mark's low pressured approach and product knowledge. Aaron was also a pleasure to deal with as he was truly efficient and interesting to converse with.

Thelma

Jan 10, 2015

I had Cory & I can't think of the other guy name when I was in, they both were very professional and they really explained what was wrong. They both treated you as a person and not just a number. Both of them was excellent in the job they did.

Audrene

Jan 9, 2015

Cory very knowledgeable and gave me loaner so that the recalls and oil change could be completed. Only problem was that the computer not reset for next oil change. All employees in the service area very helpful and courteous.

Brandon

Jan 7, 2015

I called twice to make an appointment I had to leave a message and get called back which I usually like to get a person. Everyone was very friendly at the customer service desk and around the building. I felt like they were fast and valued my Time. They gave me good info when they called to tell me it was done. I will continue to get my vehicle serviced here.

Mark

Jan 7, 2015

As always the staff was great and the waiting room was comfortable. The work was done in a timely manner.

Abigail

Dec 25, 2014

I felt that the staff went the extra mile to make sure my vehicle was okay after a few times of sounding quite rough when I turned on the ignition.

Roni Lynn

Dec 22, 2014

Randy was very helpful in our purchase of our new car. I would definitely send anyone to him if they are in the market for a set of new wheels!!!

Rick

Dec 19, 2014

THE SERVICE DEPT FOUND A PROBLEM WITH THE RIGHT AXEL THAT 2 DEALERSHIP'S COULD NOT FIND AND REPLACED IT UNDER WARRENTY.

Elizebeth

Dec 17, 2014

They were more than willing to help me. Cory did a good job at explaining everything I ask. Very friendly, polite, concerned and they got me right in. Thanks for the good experience.

Deborah

Dec 12, 2014

They went over what needed to be done. They cleaned out the inside of my car and washed it. And went over what they did to my car when I picked it up. Pam is supper nice and easy to talk to.

Ronda Rene

Dec 8, 2014

We purchased our 2011 Impala from Mark Adams when it was Holmes Chevrolet. He was great! He is the reason we came back (even thought it has changed names) and bought from him again. I did refer a friend/colleague to your dealership.

Scott

Dec 1, 2014

Very flexible and quick service. We were able to come down immediately and they got us out within the hour. Thanks

Harvey Edwin

Nov 20, 2014

Our salesman, Mike Vance, was very knowledgeable, helpful and friendly. He gave us information without pressuring us. Big town inventory, small town attitude-customer service. Also felt completely informed about our loan application and the Gregg Young warranty.

PostieIA

Nov 15, 2014

Took my daughters car in for some recall work. Very friendly and had work done by the time they told us it would be. Highly recommend!

Orton

Oct 29, 2014

We arrived a little early and the vehicle was taken in the service area right away. We had the regular oil change and tire rotation done. The vehicle was washed and vacuumed as well.

Jennifer Jo

Oct 28, 2014

After speaking with Travis and Randy they renewed our confidence in Gregg Young and we wouldn't buy our next vehicle anywhere else, or from anybody else. This dealership put our needs ahead of theres and showed us nothing but professionalism and that they cared. They are the definition of how a dealership needs to run and treat customers from the time you walk in the door to the time you drive away in your new vehicle. We couldn't be any happier with the service and the way we were treated like part of the Gregg Young family. 5 stars all the way...THANK YOU!

Melanie Diane

Oct 10, 2014

My experience was incredible. I have Less than Perfect Credit with, what I thought to be, impossible expectations for a payment. The process was very smooth and quick and they met my price! I was floored! Thank you so much to Kristopher Tope, Brian Sharp and Johnny Gunderson for surpassing my expectations and getting me into an amazing Car!

Karen

Sep 22, 2014

Brought truck in for oil chg and to check out the ABS (light was on) Gave oil chg coupon to them. They called later that senser needed to be replace, so I gave ok. When I called next day to tell them I had wild card coupon they said they would adj bill for it. When I arrived to pay, they had only used wild card coupon--said they couldn't use 2 coupons on one service. I believe he should have written the ABS as a new order so there would not have been an issue with the coupons.

Teri Wynn

Sep 22, 2014

My experience was amazing. The service department personnel are very curtious and professional. I quit taking the car to Holmes because the service department personnel were unfriendly and made me feel like an inconvenience. I can seriously say that Gregg Young's service department is far superior to any service department I've been a customer off. They're were all so good, that it made me want to buy another car- I haven't done so, but if a sales person would have approached me- I was so happy with my experience- I probably would have purchased a new vehicle. I've just never felt like I could trust a dealership before- but with this place, I finally have faith and trust in a dealership. Great new experience- thank goodness the previous dealership of Holmes is gone and replaced by such a phenomenal new dealership - Gregg Young's Chevy ROCKS!

Adam

Aug 30, 2014

We have always had all of our service work done here. Today we brought both of our vehicles in. The next morning our G6 had two tires low on air which my wife thought should have been caught during the inspection.

Steven

Aug 6, 2014

Always have enjoyed working with Pam even when it was under previous ownership. She really makes you feel like a valued Customer and makes sure you are well taken care of and happy. I'm sure the others are equally as good, however I make sure to ask for Pam when needing service scheduled.

Joshua

Aug 5, 2014

First service was a little rough. Was told via email it would only take about 45 minutes. We ended being there for over two hours. Then when the complimentary car wash was done they did not make sure all windows were rolled up and ended up getting our toddlers seat all wet and inside the door. Front windshield was left with terrible smudges and it was hard to see clearly while driving.

Andrew Maitland

Jun 11, 2014

I went to this dealership with doubt in the back of my mind because of my super bad credit, but I must say i was very pleased with the service that they provided to me. Jonathan and Richard was very helpful and they worked on my behalf to get me into a very nice certified car. The staff overall is very courteous, friendly and helpful. This is the place to go if u have bad credit and want to establish it. Without a doubt i would definitely recommend anyone to this car dealership.