Used Cars for Sale at Gregory Hyundai in Highland Park, IL

lpranger57

Nov 4, 2016

Sales force and dealer worked hard to meet our needs and finances. We left happy and pleased we went to Gregory, we were very disappointed with another Hyundai dealer.

DAVIDLEVIN80

Nov 4, 2016

Fernando is a pleasure to work with and makes the car purchasing process easy and quick. He forms strong relationships with his clients and we just got our 4th car with Fernando. He is easy to get a hold of and always looks out for his customers. He is fantastic!

mattski85

Nov 2, 2016

They were Very helpful at the dealership. Do not be afraid to haggle hard. They want to close deals . They are definitely willing to work with you.

julie.koslow

Oct 27, 2016

Roland at the dealership was very nice and easy to work with. The buying experience was straightforward and easy to manage. I would do business here again.

jtrdmdltd

Oct 15, 2016

I was very pleased with all the sales/service in purchasing our new Hyundai. We live up in Lake county and will likely go to Rohrman Hyundai for service visits.

carlos.azcoitia

Oct 14, 2016

This dealership provided a fantastic deal for a first time lesse with excellent customer service skills. All my questions were answered promptly with communication on going after my purchase.

joe.moretti33

Oct 12, 2016

Very friendly staff, was greeted immediately when I walked in. Steve was able to answer all of my questions and provided different vehicle options that would fit my need.

uniquevanessa

Sep 17, 2016

They met my needs in a professional and fast manner. They understood my financial budget and worked with it, instead of trying to influence me to purchase beyond my needs.

carlos6

Sep 13, 2016

Great people, great service, and exceptional work ethics equates to a happy customer willing to reward your dealership with return-business and referrals. Robert Witt and the gentleman that processed numbers, along with the 3rd gentleman that put together and processed all the paperwork made for a memorable experience.

khb0

Sep 13, 2016

I was planning on buying a Honda CRV. Rob Witt introduced me to the Hyundai Tucson. I also had the opportunity to buy the Tucson at other dealers at more competitive pricing. I ultimately chose Gregory Hyundai solely because of the way Rob assisted me throughout this car buying experience. Rob was a pleasure to deal and I will recommend Rob at Gregory Hyundai to anyone considering buying a vehicle.

jas4220

Sep 12, 2016

Excellent service and well worth the drive from Chicago to highland park. We were hesitant about the drive but when we drove from the dealer in the vehicle that we wanted, we were very happy.

ilona4902

Sep 9, 2016

Just purchased my 2016 Tucson from Gregory Hyundai and there isn't a single bad word I can say about my purchasing experience ! One of the best car buying experiences I've had ! Special thanks to G. Roland ! I requested an info on the vehicle, got my appointment scheduled, test drove the car, got everything taken care of for me and drove of in the vehicle that I wanted ! Thanks guys !

aimrph1

Sep 8, 2016

Dealership was wonderful to work with sepecially Gregory Roland best salesman i have ever worked with and he was very knowledgable about product i was interested ino

hemichaels87

Sep 8, 2016

Very pleasant and comfortable liked how i was treated the salesman was extremely hellful their finance person was reasonable and logical and i felt all items were clear

johnthuline

Sep 8, 2016

Gregory Hyundai did an exceptional job helping me find a new SUV for my wife. I was very pleased with their service. I would highly recommend them.

d.otis

Sep 8, 2016

This is my second car from Gregory Hyundai. I plan to use them in thew future.They are friendly, courteous, and very professional. I hardly had to wait.

lb1690

Sep 8, 2016

I can't remember when I have been treated as well and cared for as I was at Gregory Hyundai. My wife and I can't praise them enough.

ilan.meerovich

Sep 7, 2016

Worked with Fernando. Great dude. Got a good price for a good car I walked away a happy camper. I got a Hyundai elantra, highly recommended car.

costantini123

Aug 28, 2016

Excellent vehicle for the money, our whole family drives hyundai. Painless purchase, not at dealership too long, valued our time. Very friendly staff. We have recommended this dealership to our friends.

hersh2308

Aug 26, 2016

The finance mgr did a great job. He started us off and worked the whole deal for us before we even spoke to a salesperson. Wonderfull experience

jackloman1972

Aug 26, 2016

I received professional and courteous service while at Gregory Hyundai and felt like they really cared about putting me in a car I would be happy with. I would shop with them again for my next car purchase.

vmcg37

Aug 23, 2016

I covered my review in a previous question. Please refer to it as my response. Gregory appears to be a superlative organization, and it is only less than a mile from my home...extremely convenient!!

goeunkim07

Aug 11, 2016

It was our 3rd time buying a car at Gregory Hyundai. People were very friendly and the sales consultant and the person at the financial department were very helpful, knowledgeable, and professional. I highly recommend the Gregory to others.

richieazzo23

Aug 9, 2016

Great people and honest very important to trust a dealership and would recommend to all From the first hello to the last goodbye Thank you Gregory

mamacogs

Aug 9, 2016

I was looking to purchase a new Sonata to replace my 2013 Sonata. Rob Witt was very helpful showing me what was in stock and finding the car to fit my needs. I felt no pressure to purchase a car from Gregory Hyundai at that time. I found the car I would purchase and finalized the transaction within a day or two.

ldaz999

Aug 9, 2016

I bought my car at Gregory Hyundai because I have 3 other Hyundai's that I bring in for service. Because the service is so good I had an easy decision. I always get treated with respect by the service manager John and my service advisor Sherri Shea, they make me feel like I am their only customer the service is that good. My salesperson Gregory Roland was very accommodating, no pressure which I like and he made the experience very easy

kenpell3

Aug 6, 2016

Having had a Lexus and shopping for a Audi, my friend recommended taking a look at the Genesis. It was every bit as nice as the Lexus and Audi without the sticker shock. Other friends asked "How can you purchase a Hyundai?" I then show them the vehicle and the question is answered.

jtorf

Aug 6, 2016

My salesperson, Greg Roland, was terrific. He spent a lot of time with me, including in person (several times), over the phone, and by e-mail and text. He was (and is) very responsive and informative, polite, professional, and incredibly patient. I am impressed by my new Sonata and would recommend it to anyway, and specifically, I would recommend to any friends, colleagues, etc. who ask for a referral to see Greg Roland specifically. If I buy another Hyundai in the future, I will go straight to him.

ebarnabee

Jul 29, 2016

Found my car online and started the process with a phone call. Dealer gave initial numbers and explained the difference upon arrival in full detail. Everything was up front. Waiting for paperwork to be prepared was a little long but not excessive. Worked out a great deal at my terms and price, can beat that. Not one person that I worked with was pushy or tried to get me to buy anything that I didn't want or need. Highly recommend this dealership!

mitch.p.hamer

Jul 23, 2016

Very professional staff, gave us plenty of information on the vehicles, looked out for us and wanted to show us they would be a loyal partner throughout our Hyundai owning lives.

mnagel0

Jul 22, 2016

Gregory Hyundai provided a pleasurable and experience in buying a new automobile. What I liked most was no pressure and not the feeling you would typically feel at a car dealiership

jordan.fredey

Jul 21, 2016

Overall experience was great and we will definitely be returning in the near future to work with Roland on another lease. Would recommend him to anyone as he was very helpful and answered all of our questions. Made the overall experience very comfortable.

dwetzel0

Jul 16, 2016

I did not have a lot of time and they met my needs. They were able to meet my needs. Great guys. I would get another car from them

ellen.toban

Jul 15, 2016

Greg was very helpful. We appreciate the time he spent with us. Having been a previous Hyundai owner, we are very pleased with our new Hyundai Sonata.

dogtraining

Jul 13, 2016

Scam artists. Yo-yo financing is all they do to you. They run your credit as much as they can and hike the interest rates up on you. This so-called family owned car dealership is a joke and I am shocked Hyundai hasn't taken their name back from these scam artists.

rick.krosnick

Jul 8, 2016

The sales and finance staff at Gregory Hyundai made my car lease experience very easy. I actually did most of my communication via e-mail, explaining what kind of car I wanted and the payments I wanted in a lease. After just a few e-mails we had worked out the details. I went to the dealer for a test drive, agreed on the car and went back to my office. When I went to the dealership the next day all lthe paperwork was done and just waiting for my signature, ready for me to drive the car off the lot. Best car buying (leasing) experience I've had in a long time.

stephanie.barkin

Jul 8, 2016

I have acquired another car from Gregory Hyundai am very pleased. I have referred others to go to the dealership to meet with Roland. I also really like the service team. They are friendly and very knowledgeable.

hillarymays05

Jul 7, 2016

I left this dealership more than satisfied. I would recommend anyone to go to this location. Everyone was friendly and wasn't too pushy. I felt comfortable in my decision making. Thank you so much Gregory Hyundai!

northface1

Jul 7, 2016

Robert Witt is a very nice guy, he is a nice sales person? Thanks so much!! I'll recommend this dealership for everybody!! I'll be back for service and maintenance.

jane948

Jul 6, 2016

I highly recommend Gregory Hyundai to all. The staff cares about the customer and spends the time necessary until customer is satisfied with the car considered and selected. And until customer understands all aspects of how car works. Thanks much to Roland and Chris for their great help and patience!

mike.sielep

Jul 3, 2016

I was nervous about buying a car buy myself but Roland made me feel at ease! He is fun and loves cars and made me feel at ease right away! I had the best car buying experience possible, thanks to the good service at Gregory Hyundai!

m.greenberg1960

Jul 1, 2016

Everything was good and helped me the entire time. I would buy and shop here again. I want to tell anyone these guys will take care of you

John

Jun 25, 2016

Great to deal with. Worked with us Luis was awesome go see him.

dannygitterle

Jun 23, 2016

Everyone was friendly and professional. My salesman was very helpful. Told me and showed me the ins and out of the Santa Fe Sport that I new nothing about. Mr. Ryoo made my purchase a good experience. I highly recommend Josh.

pfaffpaul

Jun 22, 2016

Everything worked out great. The people were very nice and they had a wide variety of cars to choose from. This is my 2nd vehicle from Gregory, and I plan to be back for more in the years to come.

toddgc

Jun 21, 2016

My past 2 cars were Acura and Infinity. While I was overwhelmed by the experience of driving the Genesis I had my doubts about stepping down in a personalized experience from the "higher end" dealerships. Gregory Hyundai didn't disappoint and I am very happy.

smgaub

Jun 17, 2016

Very straight forward buying experience; got the car I wanted at a great price! This car's gas mileage exceeds ratings and expectations. Hyundai puts out a great product!

michelle134

Jun 15, 2016

Roland, My new Elantra, is sleek, sporty and scoots me off to work. This was an excellent choice for me. I really like the new android auto feature as well. Thanks for the cookies.

ahendle

Jun 15, 2016

Great salesman Rob...Great experience with dealer and dealership. Would recommend him and the dealership. From beginning to end, smooth transaction. Rob went out of his way and was very knowledgeable.

tee4jeff

Jun 14, 2016

Really enjoying new car. Light ,strong, responsive.Experience was very gratifying. My salesperson Mr Rob Witt was very helpful and informed me of all automobile options and gave me tutorial.

buchanas52

Jun 11, 2016

Very happy friendly professional was able to get all my questions answered and was very helpful after the sale. I plan on going to Fernando in the future

amykravets

Jun 11, 2016

I had a great experience at Gregory Hyundai and Roland was very helpful and has answered multiple questions after the sale and I have already referred someone over to him

scott35

Jun 7, 2016

This is my fourth Genesis in a row from Gregory Hyundai and I remain very satisfied with the experience and the car; no more need be said!

hannahkim91

Jun 4, 2016

I was satisfied for my first visit. I asked to come in before they open and they kindly allowed me to. I already had my eyes set on my Hyundai Sonata Sport 2016 and wanted to check it out in person. The whole process went by smoothly and my Salesperson was very kind and professional. I am not really an indecisive person when it comes to purchasing stuff, and i'm glad they were able to understand my interest for the specific car.

edarandell

Jun 1, 2016

time to grt to the competitive price but in the end all worked out ok the car was delivered in perfect condition so I left as a happy custermer

snorkenwzl

May 29, 2016

I love the people at this dealership. I will only purchase or lease cars from these people. They are very informa tive.They take their time to explain to explain everything. They spend as much time as want to answer all your questions. There is no pressure to purchase or lease at anytime. They pressure free to do anything. They are the best. Best regards, Michael L, Hyman

jhhager10

May 23, 2016

I was very worried about buying a car for the first time hearing all the horror stories, but thankfully I met Roland and picked Gregory Hyundai to make my first experience painless.

jpomeroy20

May 22, 2016

Barry was a terrific salesman and helped ensure that all of my needs were met. I would highly recommend Barry to any individual that is looking to purchase a vehicle and I am confident that he will take care of you as best as he can.

judithrobles

May 21, 2016

Great experience eith this dealership- I am a repeat customer. Sherri has been my service go to lady and she has been the reason for my customer loyalty. Above and beyond and making my customer experience awesome.... I am certainly adding Roland to this list- his insight and support made this lease decision an easy and confident one.

robertajmorris

May 20, 2016

Watch out...lots of shenanigans related to car purchase. These folks haven't learned the features of this new model and try to sneak in extra charges. All in all, a bad buying experience.

aneta.lysiak

May 19, 2016

Quick, professional, good deal exactly what I was looking for. Look no more this is place you will get treatement and deal you deserve. Highly recommend!

psdomijan

May 18, 2016

Greg Rolland did a really nice job from beginning to end. He knows the details regarding the Santa fe sport turbo and was direct when answering my questions. He did everything I asked of him and even got me set up with the purchase of a trailer hitch.

kbokina77

May 13, 2016

The salesman who we were working with, Rob, was absolutely excellent. He made us feel comforable, confident in the vehicle we were purchasing, he was friendly, personable, and he was not forceful or pushy to sell a vehicle. It was a pleasure to work with him! The finance staff were very helpful as well. They did their best to find us the best financing option. We are very pleased with Gregory Hyundai! Thank you so much for all your help.

jbro2020

May 13, 2016

Thanks to Roland for helping me during my purchase. I know I asked a lot of questions and spent a lot if time, but he was able to answer everything and get me a great deal Thanks again

jaysher

May 12, 2016

Will buy 2nd car when time is right. Did not know which model we wanted and sales rep took time to show options.Finance Rep gave us lots of options.

sheree9266

May 12, 2016

Great experience purchasing my Tucson at Gregory Hyundai! Steve was very professional and made sure I was completely satisfied. No one at this dealership tried to pressure me into anything I did not want. I was extremely happy with the price and trade-in value. I will absolutely refer anyone to this dealership if they are interested in a Hyundai.

minijedimaster

May 12, 2016

This is the second car I have personally bought from Roland plus a bunch of family members have as well. We didnt know what car we were going to buy but ended up getting a new 2017 santa fe ltd. Could not be happier. Thanks again

zkutchin

May 12, 2016

Best experience I've had buying a car. Everyone was professional, friendly, attentive to my needs, and went out of their way to make it work. Highly recommend.

czajac10

May 10, 2016

4 out of 5. Would come back again. For the most part we were treated well and got a great car. I don't think buying a car is ever a fun process and this was one of the better ones.

richardandjanie

May 9, 2016

I knew the car I wanted and Gregory was able to provided a reasonable deal. Joshua was helpful and has made himself available for more questions as they have arise. The car has so many options that it is to much to take in at one time.

dennaplofton

May 9, 2016

Gregory Hyundai provided exceptionally service, up until it was time to deal with the finance department. Let me just say, I have three finance contracts for one vehicle. Making an error once is understandable. I purchased a vehicle on 3-21, returned to the dealership 3-26 to bring in keys to the trade-in vehicle. I was contacted by the dealership 3-28 informing me that an error had been made on the finance contract and that I needed to re-sign the contract. The new contract was signed 3-29. I received another call from the dealership 4-8 saying that the 2nd finance contract was never received by the finance company. The 3rd finance contract was signed 4-12. It is finally over. Never again... Maybe others will have better luck.

favsacha

May 9, 2016

I don't consider myself an easy customer. It was a 2 month research, I tested over 12 different cars before I decided to go with a Sonata based on its features and price. I went to 4 different Hyundai Dealers looking for the best deal. At Gregory Hyundai I found a great staff, willing to work with me to get me the best possible deal without the classic drill of "what can I do for you to buy the car today". I felt both Steve (sales person) and Chris (sales manager) treated me not only in a professional way but in a kind an human manner. I work in sales too and I am convinced people prefer to buy from someone they like.In this case it was the perfect Trifecta. Bought the car I wanted, at the price I wanted, from people I liked. Sacha

shekere2000

May 7, 2016

This was my second time purchasing a car from Gregory Hyundai. In both cases the experience was very positive. The sales staff was friendly and very professional. The process took less time than I anticipated. I would recommend both Hyundai and this dealership.

youngsukclee

May 5, 2016

Joshua did a great job walking me through the process and showing me the features of the vehicle. He was transparent about the pricing and helpful in answering my questions.

barry468

Apr 30, 2016

I've already referred friends to Gregory. The car drives beautifully. A little larger than I realized but positive for a tall guy like me.

tdy33

Apr 29, 2016

It doesn't take 25 words.the experience was very good great service from salesperson rob witt and a good experience all around this not thr first time buying a car at gregory and this was the best service I have received.

adam7

Apr 29, 2016

Very good experience with quality ownership. Quite accommodating and professional to negotiate with. After sales experience was good and supportive as well. Would recommend and go back

rrosinlaw

Apr 22, 2016

After looking at numerous cars in many showrooms I FOUND THAT THE ELANTRA met my needs. The acessories were not to difficult to understand. I was told to come back for more instructions at my convenience and will

joeh0

Apr 21, 2016

First time at Gregory and it was a great experience and I will definitely recommend them to my friends. I have bought numerous cars in the past and this was by far my best experience.

lowis

Apr 19, 2016

Roland is professional and knowledgeable. The information and price were spot on and made my decision a no-brainer -- Done Deal! I'm a tough customer but because of Roland and the other staff I know I'm in good hands. I'll be back for service. I'm recommending to all my friends and family to deal with Roland at Gregory Hyundai. Thanks for a wonderful car buying experience!

justbeefinc

Apr 15, 2016

This is the second time that I have purchased 2 cars at a time from them and wouldn't be doing this if they were not the type of people that i could trust and work with.

heddy.shinsky

Apr 12, 2016

Salesperson truly has other things going ong, doesn't get into working with you on pricing and other than a can of cookies, I do not know much about utilizing features. Blue link is available, but I don't know if I have been charged or not, no idea what it is. Manager has been helpful, but not once did salesperson follow up. Appears he wants to sell and wham bam thank you ma'am

kwg12691

Apr 10, 2016

My experience was overall smooth and pretty good. I did feel a little rushed but I could have spoken up more. For buying my first car, it is a lot of information thrown at a customer. I would recommend slowing down a bit.

lenromano2

Apr 7, 2016

My salesman presented me with the car I wanted. It all the bells and whistles that I wanted my new car to have. I spent time researching over 10 cars before I finally landed on the Sonata and that not disappointed. It's a great car for the value

deaconwood

Apr 7, 2016

As I said previously, this was the best experience we have had in buying a car, everyone was so very kind and answered all our questions to our satisfaction. Thank you again

ehowie13

Apr 1, 2016

Greg the owner and Fernando were great to work with. They had the perfect car for us and we left happy. Will definitely go back for any future car purchases

agruzmark

Apr 1, 2016

I was pleasantly surprised with the professional and courteous service we received at Gregory Hyundai! I have purchased many high end vehicles in my life and we truly were pleased with everything from start to finish.

a1cpaman

Mar 31, 2016

Yesterday I had a 7 am service appointment for my 2010 Tucson. I was met very promptly (I think) by Jeff, who proceeded to write my service ticket. Because the car would be there all day for the repairs, I was given a loaner (for FREE) What a SURPRISE!! I thought for sure I would need to rent it! Jeff then proceeded to review all the functions of the loaner and asked if I wanted my iPhone paired! Of course I said yes, and it took only seconds to do. I was out of there and on my way to the office in no time at all. Sherry then called me and told me what they found during their inspection and how much it would cost. I said go ahead with the repairs except for the brakes, which I can do myself. Through out the entire process, I felt they were very honest and direct with me and treated me as one of the family. I will definitely go back if and when I need further service. By the way, I initially purchased the car from them years ago.

julie.koslow

Mar 24, 2016

Easy experience and great sales person. When I had questions Roland answered them and was very profesional. I would buy here and from Roland again

maltamia

Mar 22, 2016

I recently published my new Sonata Sport car here and i love it. This is my second time buying car at this place. This dealership is a very friendly place. Larry, sales person was very helpful and professional. I felt very comfortable buying car here. Thanks Larry.

seanhayes426

Mar 11, 2016

Great experience. Wasn't expecting to buy when walked in but great deal too much to pass up. Would definitely recommended in the future. Very happy with car

Concerned mom

Mar 8, 2016

Car shopping typically is painful, and used car shopping even worse. However, after going to at least half a dozen other dealerships, I was pleasantly surprised with my Gregory Hyundai experience. No hard pressure sales! The salesman listened to what I needed, respected my budget, and we ended up with a great car for a college student.

DARNBURG49

Feb 12, 2016

Everything about my purchase was first class from the minute we walked in to the time I left with my car. No issues on price or other matters

MICHELLE.PRESS

Feb 6, 2016

came back to Gregory Hyundai because I had an excellent experience the first time. Second time was just as good. the whole experience was easy and great followup

MINSUNGKIM630

Feb 5, 2016

Very easy to work with and had a streight forward experience with Roland. I have already referred someone else here, and they had a similar experience

Carol Clark

Jan 26, 2016

We just brought home our third new car from Gregory Hyundai on Saturday, January 23, 2016. We have been very happy with their service department since 1999 and the Service Manager John Verschelden is like family! We are also looking forward to continuing our relationship with Sherry Shea. Greg Mauro has been involved in all of our purchases and has made sure we are being well taken care of. Barry found us the Sante Fe SE in the color that we wanted and had it there in two days. He was very knowledgeable when explaining the car's features to us and has been available for my questions in person and on the phone. Ray helped with all the sale details and also made sure our transaction went smoothly and that we were happy. David took care of our lease financing in a timely manner and the whole deal was handled very professionally. This car has EVERYTHING including every safety feature available and we are thoroughly enjoying driving it.

LEEMLEVY

Jan 25, 2016

The experience was terrific and I would use them in the future. Love the car and definietely would continue to purchase or lease anothe Hyundai in the future.

FURIADELATLAS

Jan 15, 2016

I was greeted promptly and friendly as soon as I got to the parking lot. I was offered a sit and a drink. When I inquired for a Spanish speaking salesman, I was introduced to one rapidly and with no problem. Whatever I wanted to test and ask was answered. I received no attitude from any of the managers and salesman. They were friendly and informative. I returned a few days later to purchase a car. Fernando was my salesman, Sam the sales manager (I think), and Dave the finance guy. I liked them all.

BRADMARCUS3

Jan 13, 2016

This is the second time I have purchased/leased a car from Gregory and both occasions were great. The salesman was very nice and easy to work with (Roland). He did not pressure me and seemed to take my best interests to heart. I've also had a great experience with the service department in the past - everyone was really friendly and they always did a thorough job.

JENROSEN3

Jan 12, 2016

Helpful, very professional and enjoyable car buying experience! I would recommend Gregory Hyundai to anyone looking for a new car. Easy to work with and a pleasure to do business with.

FROJAS625

Jan 7, 2016

It was a good experience for purchasing my Tucson. I really like my car and I'm loving it. Most likely I will be coming back for my next purchase in the future.

LEIFHEIJ

Jan 5, 2016

I first visited the dealership and worked with Gregory Roland. All was fine until I asked for a final price. He laughed in my face and said he would not because we weren't really going to buy at this time. His statement to my wife was "why should I give you a quote when you aren't going to buy today". I stood there dumbfounded with a pre-approved loan from my credit union not to exceed $48,000.00 and a credit rating of 809. I work very hard to attain this status and to be laughed at was very insulting. This dealership is about a mile from my residence and had some good reviews, so I went back a couple of days later and purchased the vehicle I was interested in, but from another sales consultant.

EDSWED

Jan 5, 2016

Happy New Year at our house due to Gregory Hyundai!! On a snowy day I drove out in a 2016 that has all the bells and whistles I need - Thanks!

JERRY.KRYSKA

Dec 30, 2015

Everyone is very businesslike. They handled all situations in a professional manner. More businesses should take tips from this dealership. All communication was quickly followed up with either a call or email.

JAMESKIM7770

Dec 25, 2015

Generally GOOD. the salesman was nice, the waiting room was clean and organized. i thank you so much to help me in leasing the car.

EILEEN11PEARLMAN

Dec 23, 2015

Joshua and Sam worked with us and made our experience very satisfactory. I felt that Joshua listened to what our stated needs were and worked with us to find the car that met them.

ALAVIT

Dec 23, 2015

I had a good experience with buying my car. Other than that I don't really care to write an essay on the matter. Maybe you could shorten this survey a bit.

DAVIDLEVIN80

Dec 3, 2015

Fernando is the best car salesperson I have ever dealt with. He is professional and great to work with. This is the third car we have purchased from him and will continue to do so in the future.

POOHTIGGER82

Dec 1, 2015

Everyone I was with when buying my car was great, friendly and knew exactly what they were talking about. I will definitely recommend this dealer to other people that I know looking for cars.

SMEIS

Nov 23, 2015

Fernando Mendez could not have been more helpful and courteous! The car is in impeccable shape, only 25 miles on the odometer and it is a breeze to learn to use. It has elements of all the nicest cars I have driven.

OFESIM

Nov 15, 2015

From the moment I walked in until I left happy with my new car, my experience with the Gregory Hyundai dealership was outstanding. The entire staff was very friendly. The sales manager I worked with was Larry Barr. He was very personable, respectful, and a pleasure to work with. He made the entire process hassle free.I will definitely recommend Gregory Hyundai dealership to all my friends and relatives looking to finance/lease a car.

CHOLOHANDDS

Nov 12, 2015

Greg Mauro's dealership was top notch. Would highly recommend purchasing an automobile from Gregory Hundai to anyone. Greg understands how customers should be treated from beginning to end of process and beyond. They also followed up to be sure I was a satisfied customer. An added nice surprise was I can take my new car there for a free wash and vacuum any Friday! Thats a nice extra touch.

ADORANTES73

Nov 6, 2015

Fernando and the entire team are always friendly and the always give you the perfect time to help you with your decision , my family buy cars from gregory all the time because we like the great service..Great job!!!###

CRISTHIAN3393

Nov 3, 2015

Was my first car purchased and it went well. Customer service was great. Got to drive the car and was impress with the inside of the vihecle as well. Overall, good experience.

Winnetka91

Oct 29, 2015

Jon in the service dept is a rude individual and makes dealing with this dealership impossible.Will never return for service or to buy a car!!

NINIHANSCOM

Oct 26, 2015

Car-buying is rough, but Gregory Hyundai made it easier and pleasant. I originally called Gregory Hyundai and spoke to Bram about a 2015 Elantra, and scheduled a time to see it. Bram was helpful from start to finish; he was energetic and friendly, and offered to show me more options in my price range. Not once did he try to persuade me into something I didn't want or trick me into anything. I ended up going home to think about that first car, as I knew there were a few others I wanted to see. The following morning I was tricked into a bait and switch situation at another dealership and immediately contacted Bram at Gregory Hyundai. I told him the situation I was in, and he expressed genuine concern. I left that dealership and drove straight to Gregory Hyundai, as Bram said he would work with me to get me in a car that day. Sure enough, Bram and the whole team at Gregory Hyundai were able to get me an amazing deal on a brand new 2016 Hyundai Elantra Limited. They also gave me a very fair trade-in value for my 2004 Ford Focus ZX5. I met the financing person and went through all of the paperwork, and boom! I had a new car! I couldn't be happier with my purchase or with my experience at Gregory Hyundai! I would absolutely recommend them to anyone looking to buy a new or used car!

SYLWIADUDA

Oct 21, 2015

I had a great experience at the dealership. This was my second purchase at that location. Staff is very pleasant and helpful. I'm very satisfied with my new purchase.

BRIDGET623

Oct 17, 2015

A few minor bumps in the road that were immediately corrected by a courteous and professional staff. Would definitely recommend this dealershio to anyone who is willing to listen.

DANGP4343

Oct 8, 2015

Very good experience with salesman . Got exactly the type of car I wnanted and at a good lease price, As it is a new car I cannot speak for qulaity of work / service

Patryk Wajda

Sep 30, 2015

Gregory Hyundai was by far the best decision I made in purchasing my first car, Friendly environment and excellent customer service. Joel and Chris, the manager, helped me find the right car and the right price to fit with my budget, I recommend to anyone that's looking for their next car. Thank You Gregory Hyundai.

LAVONDRIACOBB0

Sep 22, 2015

This is my second purchase from Fernando at Gregory Hyundai. I will need sure to refer people his way because he makes the car buying process easy without the hassle.

TMWSIYAJR

Sep 14, 2015

Start to finish, it was a pleasure shopping emat Gregory Hyundai. Friendly, knowledgable staff and the prices are fantastic. I would recommend this dealership to anyone.

MIKELANE1509

Sep 11, 2015

It was easy to make a deal and easy to work with staff. They answered my questions and made me feel welcome the entire time I was there. A++

CONTRERASP

Sep 9, 2015

The employees are very friendly and professional. They provide excellent customer service and make the process of purchasing a vehicle hassle free. I am satisfied with the service I received and would definitely recommend to others.

KGLEASON0917

Sep 9, 2015

Excellent car buying experience! Keep up the good work! Staff was very helpful and knew exactly what I wanted and had everything ready for when I got there!

JRETSKY

Sep 6, 2015

Sales and service are both very professional and courteous. They are also very helpful, friendly and always take care of me and my cars. I just purchased my fourth Hyundai from this dealership. I would highly recommend Hyundai cars and specifically this Hyundai dealership.

KIMMOTYCKA

Sep 1, 2015

I had a really great experience purchasing my first Hyundai today from Sergio. He was patient, understanding and thoroughly explained everything about my new car. It was a seamless and quick process! Thank you, Sergio!

Andrew Gause

Aug 27, 2015

I had a very high car payment with my current car. I was helped by a very nice salesman named Barry Orlov who helped me pick out a very nice Sonata Turbo and he was able to get me in that car and lower my payments by $200 which I never thought was possible going in. Thank you so much!

AVADIAINC

Aug 22, 2015

Thank you for making the whole purchase process work for us. It was nice and easy working with Roland. He answered all of our questions and took us on a few test drives to make sure we had everything answered and ready to go when we agreed to terms. We will send friends and family and if anyone reads this, ask for Roland

DEREALD.MEANS

Aug 20, 2015

I normally hate buying cars, but with Gregory Hyundai it was a breeze. I love my sales person I love the service. I would recommend anyone to going to the dealership to get there next car from Gregory Hyundai.

happy new car owner

Aug 19, 2015

We came in, met Gregory Philip ROLAND, and test drove a new 2016 white Tucson. The contract was negotiated. This dealership had the right vehicle and ROLAND had the experience. We worked with our salesperson, no time was wasted; never even met a manager. It was a total pleasure to buy here..

DAEKIMGURNEE

Aug 18, 2015

When you shop for a Hyundai at Gregory do your self a favor and ask to work with Roland. He got us the car we wanted at a better price than any other dealer. He also is very straight forward and does NOT play games.

marcia george

Aug 13, 2015

Both Sergio and Ray made my purchase of a 2016 Hyundai Santa Fe Sport a most satisfying experience. They were courteous, informative and most helpful in explaining the numerous functions of all aspects of the car. I feel confident that my decision to purchase a vehicle at Gregory was a wise one thanks to Sergio and Ray, and I look forward to a continuing relationship with them in the future.Marcia George

SREYNOLDS2121

Aug 12, 2015

Great experience. Would recommend Gregory Hyundai to any one. First new car I have purchased and I felt very comfortable with everyone there. Will return in the future

KIM5

Aug 11, 2015

This is my third car I have purchased from Gregory Hyuandai, they take such good care of me, why would I go anywhere else? Go see Roland tell him Kim sent you.

Sold me a non-CPO, claiming it is a CPO vehicle

Aug 8, 2015

I went in to Gregory Hyundai to purchase a "Hyundai Certified Pre-Owned (CPO)" vehicle. I was informed a CPO vehicle goes through a vigorous inspection & meets their top criteria. If even 1 item on their checklist is not met, it is NOT a CPO vehicle.I purchased a "CPO" vehicle. The day after, I contacted them immediately as there were some issues.[Please see attached pictures]1st attempted contact for a resolution -- Contacted the owner, Mr. Mauro chose to ignore me2nd attempted contact for a resolution --Contacted Hyundai Motor America (Corporate, USA). They said there is nothing they can do. Each dealership is independently owned. Trying contacting the BBB (Better Business Bureau) to see if they can help.3rd attempted contact for a resolution --Contacted the BBB. After months of going back & forth, Gregory Hyundai ignored the evidence presented [please see attached pictures]. Mr. Mauro ignored request for independent mediation.4th attempted contact for a resolution --Contacted Hyundai Motor America again. How can you trick the public by taunting a CPO vehicle has so many additional benefits and is backed by warranties and do nothing when a dealership (independent or not) clearly does not meet the standards for a Hyundai Certified Pre-Owned vehicle? [Response from Hyundai Motor America: Sorry, there is nothing we can do. It is noted.]5th attempted contact for a resolution -- (Currently pending as of August 2015)Contacted the Illinois Attorney General and filed a consumer complaint. I attached documents that included my evidence that shows that Gregory Hyundai sold me a non certified pre-owned (CPO) vehicle; it should have never been made for sale in the first place as it lacked the credentials of being a CPO vehicle.This review is a completely factual written review [please see evidence]Please do yourself a favor and stay away from Gregory Hyundai. I know I wish I had.- Their "A+" BBB rating which is a hoax- Deceptive business practicesPLEASE SEE GREGORY HYUNDAI'S FACEBOOK PAGE AS I HAVE UPLOADED PICTURES TO CONFIRM THESE ISSUES WITH PHOTO EVIDENCE

RICKTAZIOLI

Jul 29, 2015

I got the service and profesional attitude provided to me surfing the entire buying experience. Thanks. Roland was able to take care of all my questions and I am very comfortable in my new car

Sherry

Jul 17, 2015

Amanda Smith & John Verschelden are a great team and ASSET to Gregory Hyundai. I appreciate them listing to & correcting my concerns. The Linconwood Dealer didn't even try to help me repair my car. I live in Evanston, so my drive was further, but well worth coming to Gregory Hyundai. Thanks for making me a very HAPPY customer.

NIKASHON

Jul 17, 2015

We came to the Gregory Hundai dealership just to see Hundai Elantra. Larry the salesman gently approached us and started the conversation. We explained to Larry our needs and he showed us cars he thought can be the good fit for our needs. It was the best experience in a car purchase, and our sales person Larry was excellent. He spent time on showing us cars and explained well every car features and differences between models. We looked all Hundai models and test drove 5 different car models until we found what we want. We never felt pressure or impatience from our salesman. All we can say is that, Larry is an excellent,patient, professional, and knowledgeable salesman who made our car purchase process easy and pleasant. Thank you Larry this is our first pleasant experience buying the cars.

C.S.PRO

Jul 8, 2015

Highland Park is a little bit of a drive for us, but Larry Barr and the rest of the staff made it worthwhile. They were professional, personable, and courteous. I already have them in mind when I replace my other car.

Matt A

Jul 1, 2015

Gregory is a pretty nicely set-up dealership. I had already been in contact with Larry Barr online, so there was no hard sell or difficulty. he knew what we were looking for, and he had several cars for us to consider. Larry is very personable, a nice guy, and straightforward. He listened when we discussed our specific desires for the car, and found us one that my wife fell in love with (we were replacing her car). The finance process with all the paperwork was very smoothly handled by Rita. All-in-all, it was one of the most pleasant car-buying experiences I've had (I'm in my 50's!). We told Larry we would be back to look when it was time to replace my car.

BEATLES1050

Jun 9, 2015

Kevin Hart was VERY professional and knowledgeable. I really feel I made a friend for life. (My brother purchased two former vehicles from him and referred me to him). Will call on him again when the need for another vehicle arises.

BRITTNEY.ASHLEY

Jun 3, 2015

I decided to go to Gregory Hyundai because of the price they pitched to me. My salesman was friendly and gave me a lot of information about the Elantra I wanted to purchase. I already knew what car I wanted so this was no trouble. When it came down to finalizing my paperwork I thought everything went smoothly but they made an error with my VIN. They had to get my vehicle from another dealership because I wanted a certain color and I guess no one checked the VIN number. Because of this, they started calling me everyday to see if I can come in to resign all the paper work with the correct VIN. I work night shifts, so it was not convenient for me to come again to the dealership at the times they wanted. They also failed to give me a spare key to my car. When I finally made it to the dealership, I was there for another 1/2 hour because they needed to make me a spare key. With the delay of the paper work, I also got my loan payment information late too. I am happy with my car, but I feel like the dealership could of been more professional and less careless when it came to handling the paperwork.

MDAVIS8334

May 27, 2015

Roland was very easy to work with and made my car deal super smooth and fair. I had been to 3 other dealerships before going to Gregory Hyundai, and Roland offered me the best deal and the friendliest service. It was a pleasure to work with him.

David W.

Apr 30, 2015

Went in after doing my online research thinking I'd focus on the sonata eco as it would fit my budget. It didn't have everything I wanted, but I had financial limits. Talked with Larry Barr, and he was awesome to work with. Showed me amazing incentives I wasn't aware of on the top end sonata hybrid that made it affordable. He was very straightforward and great to talk with which I really appreciated. Would highly recommend him to anyone I know in the market for a new car. Sales room facility was very nice, but may want some separation from other sales people as its very easy to listen to other people's negotiations. Also might just be high inventory time, but parking in front was very crowded.

alaska

Apr 2, 2015

We recently purchased a Genesis from Gregory Hyundai and were very impressed by the excellent service that we received from the staff, especially Sergio, who went above and beyond to answer all of our questions. His kindness and knowledge of the product was refreshing greatly appreciated.

Maria Sanchez

Mar 11, 2015

Happy with my 2014 Hyundai Elantra! Sergio Helped me get the car I wanted, knowing my credit wasn't the best! Sean was very friendly and awesome too!!

Will D

Feb 28, 2015

After going to McGrath Hyundai and getting treated like dirt not to mention all the lying regarding their prices I decided to go to Gregory. I dealt with Roland and one of the managers and got exactly what I wanted. Roland answered all my questions and was easy to deal with. I got the car I wanted at a very fair price and didn't leave with brain damage. I would suggest if you go to Gregory you ask for Roland. Just a little info about him, he was very straight forward and at first I wasn't too sure about the guy, but after spending a little time working with him he was very easy to understand and his personality was just that, honest and straight forward. He actually knows his stuff and wont push you in a direction. He will ask the right questions and guide you to an educated decision. Thanks Roland, I love my car.

Sara

Feb 25, 2015

Being a young, inexperienced, woman, I knew going car shopping was going to be difficult. Gregory Hyundai was a poor choice I made in purchasing the Acura TSX in October 2014.I called to dealership seeing they had a 2004 Acura TSX listed online at 68,962 miles for $10,999. It wasn't too bad of a deal from what I saw online and the pictures seemed fairly decent for the year. I spoke to the internet manager, Kevin, at the time. I asked him if there was anyone in particular I should talk to about the car and he tells me he'll have a sales guy named Ryan call me. I ask how negotiable they are on their pricing, and Kevin insisted they were not at all, which was frustrating, but somewhat understandable to me.Few minutes later another salesman, Greg, calls. He was very casual and knew very little on the phone about the car. I schedule to go in to view the car anyways, he agrees. I show up at that date and time, and the car wasn't cleaned or conditioned. Mind you, the car had been in their stock for some time at which point. The sales guy was completely unprofessional. He ignored my concerns outright when I would bring them up, he had no answer for my questions on the car, and he was too busy talking about himself to understand my needs in the vehicle.He kept trying to get me into the car for a test drive as I was looking it over, only having been there for less than ten minutes. Then as I'm pointing out the flaws in the car, he kept down playing what I had to say. Car ran alright on the very short test drive. The moment I told him about how I wasn't happy with the price considering the flaws in the exterior paint and scratches in the interior, he tried to pressure me into a larger down payment, which makes no sense to me. Then he mentioned how Kevin said they weren't negotiable on pricing. I told them either they were going to fix the scratches and chips in the paint or knock down the price. He opts to knock it down $300. I put a small down payment that was refundable just in case I decided to go with it. I had to leave since I had to go to work, but said I'd be back in the next day. I go in with my folks to view the car again the following day as promised, and the car still was not conditioned or cleaned. My dad and I were looking under the hood and then the sales guy starts rambling on how it has a new battery, everything is new and well kept.I decide to purchase it and be done because I really wanted the car. We get into finance with two managers, one named Felicia and another gentleman trying to sell me a protection plan essentially. He made xxxxxx jokes outright as I was trying to weigh my options and tried to pressure me into fraudulently claiming the current scratches on the car as new to get those taken care of. I opted to not purchase the extra plan. Now I've had the car a few months and I have found on this supposed "well kept car" several issues that supposedly passed their inspection. The rear strut needs replaced, it needs a new wheel alignment, and that supposed new battery needed replaced. The battery was from 2012. There's another mechanical issue with the car where when you brake in the midst of a turn the car jerks, but I'm still trying to figure out exactly what it is.

cass11

Jan 12, 2015

AFTER CHECKING WITH TWO OTHER DEALERSHIPS. I FINALLY FOUND GREGORY AUTO. MOST DEALERSHIPS DONT WANT TO WORK WITH BANKRUPTANCY CASES BUT FROM THE MOMENT WE SPOKE TO KEVIN ON THE PHONE, HE ASSURED US THAT WE'D WALK OUT WITH A CAR. KEVIN FELT THE RIGHT SALES PERSON FOR US WAS SERGIO ACOSTA. FROM START TO FINISH SERGIO KEPT US IN THE LOOP. WE HAVE NEVER EXPERIENCED A MORE FRIENDLIER GROUP OF PEOPLE. SERGIO WORKED TIRELESSLY TO UNSURE WE GOT A GREAT DEAL AND A GREAT CAR. SO THANKS TO ALL OF YOU AT GREGORY AUTO GROUP. ESPECIALLY KEVIN AND SERGIO. YOU GUYS ROCK.

rude greg

Dec 18, 2014

The Korean manager here is unbelievably rude. If you try to negotiate he will let you chose different car. He said with your money u cannot afford that car. Very rude. Never going back again.

alexchicago

Nov 12, 2014

I just bought a 2015 Sonata! My first Hyundai ever! I did my homework and visited several Hyundai dealerships such as Grossinger, McGrath, Loren. None of them came even close to the price, professional attitude and friendliness of Gregory Hyundai! From the original e mail quote of Kris Choros to Sean ( Sales Manager) and last but not least James ( Sales Person), everyone did their best to make me feel important and wanting to earn my business! I would always recommend those guys and the dealership to anybody who wants to be treated with dignity and respect in a process of buying a car. Any car I might add!

Morama

Aug 21, 2014

Missing parts upon purchase and dealership refused to replace them.

kk2014

Aug 17, 2014

I have purchased two cars from Gregory Hyundai. My last experience came after having to leave 3-4 dealerships when they refused to honor the TrueCar pricing. At Gregory, they were very upfront, honest, and fair about the pricing, and went above and beyond to get the car I wanted, and make sure I was happy with it. They were the most honest and safe car-buying experience. Hard to find!

Mary-Jo Dempsey

Jul 30, 2014

Best value and courteous service by everyone at the dealership; took time to understand what we wanted and exhibited patience while we investigated different options. Would definitely recommend and would purchase any future Hyundai vehicle from Gregory.

Candice

Jul 21, 2014

This place is amazing! I just recently purchased a hyundai here after going to many different dealerships. The salesman were very honest and upfront and didn't try to take advantage of me. I trusted them and I got an amazing deal on my new Hyundai Santa Fe. I highly recommend this place to anyone looking to buy a new car. I especially recommend Kevin!

michelleandroxie

Jun 24, 2014

Roland was the 6th salesman I met with to purchase a new car but the first to actually listen to what I wanted and not force a car upon me. I wax and waned between new, used, SUV, sedan and he patiently walked through every scenario with me. He is a mechanic in his own right and was able to list for me pros and cons of the engines on other cars that I had test driven as well as expected maintenance. I came in with the thought of purchasing the Tuscon and ended up with a smokin' pacfic blue Hyundai Sonata which I just love!! The Hyundai warranty is unbeatable and so is Roland's expertise!!

Carlandjanet

May 27, 2014

As owners of a 2007 Hyundai Sonata with an extended warranty package up to 100,000 miles the service dept. could not detect or repair an obvious wheel bearing issue. Now I am forced to live with the noise.

Ron S

May 16, 2014

Had a conversation with a sales person, he seemed intelligent and honest. No purchase was made.. ..

Slg

May 2, 2014

I was very happy with my buying experience at Gregory Honda. My sales representative, Greg Roland, was extremely knowledgeable, experienced, and attentive. The process of buying a car, which can be very stressful, was very pleasant and business-like at Gregory. Among other things, what differentiated Gregory from other dealers I had talked to was when I asked for the out-the-door price, they gave me one without hesitation. Other dealers annoyed me when they would give me a "ballpark" figure and would not give me a firm price until I came back a second time and told them I was ready to make a deal right there and then. Finally, after having the car for a week, I decided to have it undercoated. The service department was equally pleasant and business-like and I was very happy with the service.

TEEMERK

Apr 5, 2014

Greg made a point to make customer satisfaction his priority. I was unhappy about the status of a car I purchased and he made the deal right again.

Dawn in Antioch

Dec 2, 2013

Thanks there are times that you know it is only right to tell the world about a great experience and we had 1 this past week when we got a new Hyundai from Gregory Hyundai. The salesman took his time with us going over our options lease or finance and then the finance guy made the delivery just a joy. I can not say it enough THANKS to all of you guys at Christmas I will tell all my family to come by to buy Dawn in Antioch

terziev23

Oct 26, 2013

Hi, this is for my sales person Dimitry Fuklev you are the best and the most understanding car salesperson I ever met, and I have bought many cars in the past, you are very professional and patient person, you understood what I needed and you gave me the best deal anyone can ask for on my 2013 Elantra, thank you very much. Thank you Dimitry for all your help and assistance, I will recommend you and Gregory Hyundaito all my friends and family members for their new car purchases, keep selling the way you do and good luck

ctyguy80

Sep 25, 2013

Absolute pleasure purchasing our car from these guys. Between Fernando and Luke, we can't begin to describe the level of professionalism we experienced at this dealership. Wont think of buying a Hyundai anywhere else in the future.

Phil K

Aug 29, 2013

From the moment I drove into the dealership and was met by Kevin Hart. until the last negotiation with Luke Clarizio the experience was very professional. We didn't always agree on things, but it turned out I really got a good deal. They know their products well. Kevin spent a long time educating me on all the features of my car. Cars aren't as simple as they used to be. I was very impressed with the dealership and would recommend them to everyone. If you get a chance give them the last look and I think you will be happy you did. By the way they didn't pay me to say this.

Haybub 26

Aug 15, 2013

One day I was told they would hold a vehicle for me with a down payment. The next day the same "sales manager" would not except a down payment to hold the same vehicle. I spose that's why she is a "sales manager" at a used car store. Surprisingly I didn't get the car.

eddy car

Jul 29, 2013

Found out that the title was never transfered and I was paying the fee after purchasing vehicle even though I paid plates transfer and documentary service and filling fees very disappointed when called to ask about it that they were very rude and unhelpful after the sale was completed never again and I am warning everyone dont go there

barbalivo

Jul 24, 2013

On 7/17/13 we signed a sales contract to purchase a used Audi A4 from Gregory Hyundai. The dealer promised to repair the front end and repaint an area on the side of the car as part of the sales agreement. The dealer promised the car to be ready on 7/19/13. We obtained the financing from our own credit union. Just before leaving our home, 80 miles away from the dealer, we called to make sure the car was ready before making the trip. We were told the car was all set. When we arrived, the repairs were not done and the sales manager said he could not afford to fix the car as agreed. He spoke with the owner who offered $200 for us to have the paint repaired ourselves and $65 to go to Car x for a front end alignment. The sales manager said he did not know what was all wrong with the car but that audis are too expensive to fix. This dealer did not live up to their end of the sales contract (legal or not, we dont know). We did not purchase the car. We would have appreciated the dealer being honest before we took time to take out a loan for the car and drive back and forth (more than 350 miles). We would never go back to this dealer or recommend them. It is my opinion the owners offer was a bit of an insult.

John

Jul 11, 2013

I wrote to them about a specific pre-owned car that I had in mind and told them my budget. They replied with a higher price. I responded to that with a number between my original budget and their quote, to which they replied "I'm sure we'll have a deal" and invited me in. When I went it, they raised their price significantly over their originally quoted price, so we had nothing to talk about. In addition, the pre-owned car I was looking at turned out to be a manufacturer's buy-back (Lemon Law) car, and that wasn't disclosed to me until after I had driven it and spent nearly a half hour in the dealership. Every time the salesman left me to discuss something with his "manager," it took 15 minutes and this happened more than once. They also held the keys to my trade until I stood up to leave.

Marnibeth

Jul 2, 2013

From the moment we walked in the door, we were met me the stellar salesmenship that Hyundai provides to their customers. This was my husband's and my first auto purchase and it was a very pleasant experience. Everyone we met there was very welcoming and friendly. Also, we did not feel pressure to buy a car but instead felt comfortable and enjoyed how everyone was eager to answer all the questions that we had as well as give us test drives as requested. I would definately reccomend this dealership to friends and family. From our salesman, Kris Choros to the financial person we dealt with, Richard Seiling, we were treated just wonderfully. They both made the experience go smooth and we appreciated that they shared in our excitement of our new puchase. We walked away from this experience feeling good about our purchase. We were extremely happy with our price as well as the exceptional service we received.

LavondriaCobb

Jun 26, 2013

I was originally interested in purchasing a Honda Accord, after spending a dreadful 6 hours in a Honda dealership I walked out without a car! I looked online and researched several other vehicles. I contacted Gregory Hyundai about a used Sonata. I called them explained my credit situation and told them how much I wanted to pay per month. Steve called me and told me that he found someone to finance me with a lower interest rate than I expected! I walked into Gregory Hyundai at 6 pm and drove out with a brand new Sonata by 8:15 pm! The customer service was excellent, there was no bait and switch and the terms where exactly what I was quoted. I would highly recommend this dealership to anyone looking to purchase a Hyundai.

pfaffcar

Jun 23, 2013

We had a great experience with Kris. He was very knowledgeable about the vehicle, the Tucson, we were looking for. He was able to answer all of our questions and was very friendly and courteous. I would recommend Kris and Gregory Hyundai to anyone looking for a vehicle.

nancyliu

Jun 19, 2013

Gregory Hyundai has the most honorable dealership!!! I love them!!! Here is the background: I am a 24-year-old foreign girl. This is my 2nd year in US, and 1st month in Chicago. This is my first time to purchase a car. I have been to many other dealers, they just tried to cheat my money out of my pocket. (Well, it seems a foreign girl is really easy to be cheated. ) But Gregory Hyundai has the most honorable dealership!!! Here is my experience with Gregory Hyundai: I am trying to buy a red Sonata. (1) The sales consultant Kevin offered me the lowest price from the first time we met. Kevin is very honest with prices, while other stores' dealers always tried to manipulate numbers. (2) The financial manager Richard got my car loan approved, while other dealers can not. He is also very cooperative, nice, and warm-hearted. I guess he should be a Christian. (3) The store manager Luke always keeps his promise. He agreed to give me the red Sonata at a certain price, but he could not find a car to match that low price. To my surprise, he turned out to give me the better car but still at the low price, just to keep his promise!!! Now, I am really happy! I do love my car! Gregory Hyundai has the best dealership ever!!!!! So although I got matching price from other Hyundai dealers, I still returned to Gregory Hyundai to buy the car, because they really have the best dealership!

Happy Hyundai Owner

Jun 2, 2013

They low-balled me over the internet and when I came to the dealership they jacked up the price a lot. What a waste of time... When I bought a car from them a couple of years ago they insisted on signing a document which locks you into arbitration in case you want to sue them. When I refused they vigorously tried to persuade me it was in my best interest which I think it was not. I am not happy with their service department either, I strongly feel they push services I don't really need. They also recommend services that Hyundai Motor America does not recommend. On the bright side, they are conveniently located next to freeway. They offer coffee in their waiting area and free Wi-fi is available there.

krisgraham1313

Jun 2, 2013

We stopped at Gregory Hyundai after shopping around for many months to find the right car. I was looking for a mid-size vehicle that would last me many years so I wanted the right size, a nice interior that would hold up, good gas mileage, and something I loved the look of and something that wasn't ridiculously expensive. We looked at Toyotas, Hondas, Lexus, Mazdas, Fords and more and I wasn't finding that car that I knew I wanted until I saw the Hyundai Santa Fe. Kevin Hart, our salesperson, was phenomenal. He greeted us right away, asked spot on questions about our needs, and ended up being the most low-pressure, thorough, patient and nicest salesperson I have ever dealt with. He honestly made me feel like he only wanted me to purchase the car if I felt it was perfect for me. After we decided to buy the car, my husband did the negotiating and then we both went in to sign the financing paperwork and pick up the car. Both the negotiating and financing went so quickly and painlessly. It truly was the most low-pressure, easiest experience we have ever had in purchasing a vehicle. Kevin spent a lot of time making sure we understood the vehicle and how to operate it before we left. He also made it clear that I could come in any time and he would help me with any questions I had. He spoke very highly of the manager, the service department and the staff at the dealership. I have actually never been to a dealership where I wanted to go back and spend time there. I love the laid-back atmosphere at the dealership and the staff is always smiling and friendly. I would recommend this dealership to anyone and I love the car! I get so many compliments on it.

edkriege

Jun 1, 2013

Let me start by saying that my four previous personal car purchases were thru the Audi Exchange of Highland Park. For quite some time I've had the feeling that they a) have become complacent/arrogant due to Audi's success and/or b) take me for granted as a multi-repeat customer. Either way, as they say, insanity is doing the same thing over and over again and expecting a different outcome. So since the lease on my Audi was about to expire I decided to shop around. And shop around I did, going to many different dealers and test driving many different cars, including VWs, BMWs and Porsches. But from the very beginning I had my eye on the Hyundai Santa Fe, and one day I was passing by Gregory Hyundai and I thought what the heck, let's pull in and test drive one. I was greeted immediately by Dimitry Fuklev, who was sharp, attentive, and answered all of my questions. I said how about a test drive and the next thing he did was let me pick one out of their inventory and off we went. I was impressed, with both the car and the dealership. Upon return Dimitry suggested something I didn't even know was possible (to trade in my leased vehicle - buyout), which appeared to save me considerable money. I went home and did some research on the vehicle and returned with a list of questions. Dimitry took me to the service manager (a very nice lady) who answered my questions, and the one she didn't have an answer for she got a head mechanic and got my question answered. So we were wrapping up the deal and then Audi Financial was being a pain about the lease buyout by the dealership, so I just bought the car and traded it in. But I changed my mind on the color of the car, which didn't fluster Dimitry, who tracked my new choice down in a day. The time spent with the finance guy was all of 10 minutes, quick and easy.I'm an informed, demanding customer and nothing I threw at these guys made them lose patience or get pushy. I can honestly say I've never had such a pleasant car buying experience, and I have a feeling their service will be equally customer-oriented. If you're shopping for a Hyundai, stop by and ask for Dimitry -- I really can't recommend him, or the rest of the folks I met there, highly enough. 5 out of 5 stars.

Jcc1030

May 31, 2013

I had the best experience purchasing my new Hyundai at Gregory Hyundai. I'm always leery when going to buy a car, but everyone at Gregory was incredibly friendly, no-pressure, and helpful. Rich in Finance is absolutely outstanding. He does his best to work with customers to get the greatest financing rates possible. He never rushes you and takes his time to explain everything in detail. He followed up with me right away and did everything in his power to get me financed at a great rate. Gregory Hyundai is very lucky to have him.

blackhyundaisonata

May 31, 2013

GREGORY HYUNDAI WAS THE BEST CAR BUYING EXPERIENCE I EVER HAD!Steve the Internet Sales Manager was my initial contact. He was very easy to talk with, very personable and very helpful to initiate my sales inquiry and purchase. Luke the Sales Manager located the exact car I wanted ( a 2013 Silver Hyundai Tucson Limited). He offered me the BEST DEAL compared to three other dealers. There was no pressure, no BS. Luke was very easy to work with and accommodating. My Salesman Adrian also was outstanding. He spent a great deal of time and went with my wife and I for a test drive. He patiently answered dozens of questions, showed us how to operate everything on the car,and handled many details of my purchase through delivery. Richard the Finance Manager did the final paperwork, another professional, no pressure, no BS team member. I strongly recommend Gregory Hyundai as a great dealership to purchase and trade-in cars. They also have a terrific Service Team.Richard IsaacsBuffalo Grove, Illinois

pdomete

May 24, 2013

This was a great experience. I worked with Kiwon Kim on a used Hyundai Sante Fe. Great knowledge of the vehicle, and the best price I can find anywhere. This was the fifth Hyundai dealer I visited. I will be purchasing our daughters first car from Kiwon. This experience was a blessing from God.

Szecevich

May 20, 2013

I purchased a 2013 Sonata Limited Turbo from Gregory Hyundai 3 days ago and had to write a review immediately to let everyone know how great of an experience I had at this dealership! I must say, this was by far the best experience I've ever had at any dealership! First off, the staff there were so helpful and inviting from the first time I walked into the dealership. The salesman I dealt with was Roland. He was a pleasure to deal with! He helped me choose the car that was perfect for me, and never once did he push me into something I didn't want or hound me on the phone everyday like most salesmen do. When it came time for me to purchase the car, I told Roland exactly what exterior color, interior color and package I wanted. He located the car for me and I had it the next day! I went in that day and there it was, exactly what I wanted! The paperwork process was a breeze and I was on my way with my brand new car!I shopped around, of course, as any consumer would and this dealership was by far the BEST Hyundai dealership I visited in the Chicagoland area! I would definitely recommend coming here if you're looking to buy a Hyundai.Thank you so much Gregory Hyundai, John the Sales Manager and Roland for a great experience purchasing my first Hyundai!!! A+ to you!!!

boomere

May 13, 2013

The experience was great. The sales personnel and the financial office were fast, courteous and great to work with. I recommend this dealership.Brenda Kelly

StephenBrennen

May 8, 2013

My experience was wonderful. I looked at the Elantra hatchback and sedan. Roland showed me both including his hatchback. I sat in both cars and test drove both. It was a difficult decision to make, but Roland, the salesman was very easy-going with my indecisiveness. I was also looking at a subaru impreza at the time and while Roland clearly wanted me to buy the Hyundai, he had some great things to say about the subaru too. I always felt at ease.When it came to buying the car, Roland was great at communication and negotiations were simple. Picking up the car took a little longer than expected because they were busy, but it was great to look at the other cars and learn as much about the elantra as possible before leaving with it. Richard, the finance guy was very helpful with financing the car. He explained how it would increase my credit rating and went through all the paperwork diligently explaining everything along the way. He also gave me some advice about future purchases. Overall, buying a car at Gregory Hyundai was a very enjoyable experience.

nitti14

May 8, 2013

I went in there knowing that I wanted to get a new Sonata.From the moment that I walked in and met Dimitry I knew this was a fantastic dealer. He did not pressure me into anything! He let me choose which vehicles I wanted to drive and I made my own selection. His sales manager Luke was awesome as well, both of them were very knowledgeable about the two vehicles I was interested in. When I finally decided on which one I wanted, they worked with me right away on the price and got me into the car at the price I wanted to pay. The finance person, Rich was very helpful as well explaining what everything was that I was signing in the Finance office. After that I got to leave with my brand new vehicle as happy as can be. I would definitely recommend this dealer to anyone looking to purchase a Hyundai.

karo26

May 3, 2013

I had a great experience at this dealership. Arnie Shafer was very helpful and informative in helping me choose the car. He was also very friendly. Rich Seiling was very friendly and helpful as well.

mcolborne

May 3, 2013

I have been buying cars for 40 years, from a dozen dealers in California and Illinois. This was by far the best experience I have ever had. I felt comfortable with everyone I met, never pressured, always listened to. This transaction was complicated because I was ending a lease early with another manufacturer and dealer in another town. Plus the car needed some body work before I could return it. Myriam is arranging the body work and Paul and Matthew will be assisting me in returning the car to the other dealer. This they did ,not because I asked, but because they sensed my concern and offered to help. This was great customer service. I got the car I wanted, the color I wanted and the price I wanted.I never had to ask twice nor haggle. I will recommend this Gregory Hyundai to everyone I know and anytime I have a chance. A great experience with no buyers regret.

dr222

Apr 26, 2013

Service people ignored the request not to wash the car and during washing, used a dirty rag or something to scratch the paint (exactly why I don't let them wash). The worst part was the rudeness and total disregard shown by the Sales Manager, John Kovack,

naboot

Apr 24, 2013

Greg Roland was terrific when I had problems with my Bluetooth. Patient and understanding. Got it up and running in no time. Wonderful service from Greg.

Azera2012

Apr 23, 2013

Customer service is obviously number one with this dealership. From the moment Kevin (our salesman) greeted us to the the moment we drove our awesome new Azera off the lot we felt like we just bought a car from a longtime friend. They gave us a fair trade in price and a great deal on our new car. Everyone we dealt with was extremely friendly and the time consuming experience that is usually associated with the finance department was non existent as we were in the finance managers office (Rich) for as long as it took to sign the paper work.....about 10 minutes.Overall all experience was excellent and I would recommend this dealership and salesmen to anyone!

samanthapetti

Apr 22, 2013

Great service, and provided all details to help choose model and options. Was easy and flexible to work with. Nice dealership, and all team memebers worked well together.

Lovemycruz

Apr 22, 2013

Awesome experience,great guys,no pressure.Found me my DREAM car at a great price even tho my credit is iffy.Stayed late for me,went above and beyond.Nice dealership too,kids were entertained by games and legos.Love my car!

amazon3

Apr 14, 2013

I absolutely loved my experience at Gregory Hyundai. Scotty, Steve, Hamid, and the "new guy" Paul were pleasant and knowledgeable. They had such outstanding people skills and were a JOY to spend the morning with. These gentlemen could teach a class on customer service. I have bought many cars over the years with each experience worse than the last. That is until Gregory Hyundai.They treated me like I was the most important person there. They didn't try to sell me more than I wanted and walked me through the entire process. I am recommending Gregory Hyundai to everyone. This is my first Hyundai, but it won't be my last. Gregory Hyundai and their staff are are absolutely a class act. And I forgot to mention how beautiful the vehicles are and the price was exceptional. I am on happy customer.

Plameno1

Apr 9, 2013

Thanks for the warm welcome and wonderful. Thank you for choosing to choose a car that could be satisfied. I mean I never expected such a wonderful attitude and explanation of all things regarding the purchase of my car. Thanks again very warmly Gregory Hyundai in Highland Park, the whole team and especially to Dimitri Fuklev. Thank you.

elowis

Apr 6, 2013

The entire experience from beginning to end was fantastic! Arnie was knowledgable and wanted to provide as much information as I needed to help make my decision easier. I had a car to trade in and John did his best to ensure it was a fair trade value and help me get into my new car. Rich made filling out the paperwork, which is usually tedious, rather fun and was efficient and fastidious about the process. They all had great people skills and made me feel welcomed and really comfortable. I had multiple stickers (city, parking, etc) that needed to get transfered from my old car windshield to the other and one of the guys from the service garage took his time to make sure we could salvage as many as possible. The special deal hyundai is offering for the month of April was a good incentive to come in, but it was the staff that ensured I went to Gregory Hyundai instead of another dealership nearby. And it is the staff that will keep me coming back. :-)

ajanepaul

Apr 2, 2013

Working with professionals is a pleasure . I would not hesitate to recommend Gregory Hyundai to my family and friends.As a repeat customer, I have nothing but high praise for the personnel I dealt with for our new vehicle.

jmm041282

Apr 1, 2013

This is by far the best car buying experience I've ever had. If you're looking for a Hyundai, definitely go see Roland. Most people dread the car buying experience because of the games and hoops most car salesmen put you through. Roland was no BS. He was to the point, didn't play games, and did what it took to get the deal done. Their finance manager Rich, worked really hard to make the numbers work (even with the negative equity I was up against from my previous vehicle). Bottom line, if you're going to get a Hyundai, go see Roland. It'll save you time and you can avoid the typical shenanigans MOST car salesmen put you through.

Krze1

Apr 1, 2013

After having my 2004 Santa Fe serviced at this location my husband spoke with Justin in service told him about the new Santa Fe Sport and had one in service in prep to show him. Justin knew what kind of a deal my husband was looking for and pit him in contact with Kevin Hart who went out of his way to show as many options to buy as possible. Kevin explained everything about each vehicle in length and helped my husband decide on which car to buy and then working with his finance manager created the deal that made it possible for us to buy the 2013 Santa Fe Sport with the technology package. This is the second Hyundai we have bought from this dealership in less than a year and continue to be impressed with the service, Justin, and sales stand, Kevin Hart and now the finance manager Rich Seiling. I would recommend these guys and the dealership to all of our friends and family without hesitation.

sbelbaum

Mar 25, 2013

The entire experience was made easy and stress free. All questions and concerns were well explained and helped make the process run smoothly. The entire team at Gregory Hyundai is fair, honest, and extremely helpful. Kris Choros knows how to find you a car that fits your needs and is the type of salesman car shoppers want to deal with. Richard Seiling, the finance manager, is also personable and genuine. Overall it was a great experience purchasing our car. These are the people to do business with.

lvnmy8paws

Mar 22, 2013

Kevin made buying a new car very easy. I went in with specific criteria on price and he made it work for me. I highly recommend this dealership.

jem31484

Mar 19, 2013

Both John and Rich were absolutly amazing in finding me my dream car and a rate I never thought I would be able to receive. So very happy with my experience at Gregory Hyundi and would reccomend anyone to John & Rich.Jefton McCallister

Toby1975

Mar 14, 2013

A very pleasant experience all around. Dimitry and Kiwon on the sales floor were extremely friendly and helpful, with a great knowledge of the vehicles; and Rich in the financing department managed to take what is normally the most painful part of the purchasing process and make it enjoyable. Highly recommend Gregory Hyundai!

pastry20

Mar 14, 2013

Gregory Hyundai truly offers a professional, comfortable, no-pressure, honest, customer-oriented experience whether purchasing or servicing a vehicle. Myriam, Justin and Jon, as well as the patient and skilled technicians, have treated us like family over the years when servicing our 2004 PT Cruiser. When it came time to finally say goodbye to the Cruiser, Kevin "Scottie" Hart assisted us in finding a wonderful used Hyundai that fit our needs and fell into our price range. We never felt rushed, pressured or uncomfortable during this long and overwhelming process. We knew we had made a great decision not only in the vehicle (Hyundai Sonata), but with Gregory Hyundai as the dealer. We highly recommend this dealership to anyone looking for great service and/or a new/used vehicle.

kate1010

Mar 6, 2013

I know most people may think it strange to say this, but my recent experience shopping with Kevin "Scotty" Hart at Gregory Hyundai was wonderful. Actually, everyone was great. At first, we were a little bit apart on price. I had NO wiggle room in my budget. Kevin really worked hard to get me the car I wanted (and desperately needed) at the price I could afford. I found a car I love. My personal mechanic raved about the quality of this used vechicle. Great price, great car and great service, couldn't ask for anything more. Would happily recommend Kevin in the future.

lozano5

Feb 19, 2013

I loved that i was able to get a brand new 2013 car. they got me the best rate and with little down i was so sure that I wouldn't be able to afford a new car but they made it happen and I could not be more happy I also love my new suv never had one before and this is something I always wanted thats to g. hyundai it happened and I will recommend them to my family and friends!!

annettegama

Feb 18, 2013

Ok I had googled a location that would help people rebuild there credit after bankruptcy for a car and this place in HIGHLAND PARK GREGORY HYUNDAI came up rite so I called and spoke to a guy there his name is Steven internet manager the nicest guy ever who listened and understood my situation rite I explained to him that I wanted to get a veihicle under my name because I wanted to rebuild my credit I told him I was discharged in DECEMBER that I had my discharge papers and that I had money to put down..So he was like I am going to be honest with you I can do my best to help you just fill out the application and I will call you today or tomorrow I said ok I was at my cuzzin funeral and I got a call at 830pm from him to give me the good news that I was approved for a 2007 HYUNDAI SANTAFE FULLY LOADED WITH SUN ROOF beautiful and that my payments would be $262 a month I was like your lieing no way please send me the info he sent me the info I went yesterday and picked up my car I was freaking out I new this was GOD because mind you me I was doing this by faith not knowing that my money I was waiting for came in it was in the mail box when I got home at 930pm I was screaming PRAISE THE LORD PRAISE THE LORD I almost had an ASTHMA ATTACK I was on the phone with my mom and we were both laughing I received a DOUBLE BLESSING and I put $6000 down payment .I would DEFINETLY RECOMMEND THEM TO ANYONE FAMILY, FRIENDS,CHURCH, FACEBOOK FRIENDS,TWITTER,INSTAGRAM,KEEK and what ever other SOCIAL NETWORK out there ....if you need help please ask FOR STEVEN,KEVIN or the FINANCE GUY RICH there awsome guys you will definetly feEL comfortable and they will be straight forward with you no GIMMICKS there not like these other dealers out there that will have you go out to there dealers and sell you a dream to find out ur not approved or you need a CO-SIGNER like NISSAN DEALER i told them my situation how much money i was putting DOWN and was still not approved ...thank GOD FOR GREGORY HYUNDAI....WHOOP WHOOP IM CRUISING IN MY NEW CAR...THANK YOU SOOOOOOOOOOOO MUCH Gregory Hyundai for all your help 5 STARS...:)

KimmyJ30

Feb 15, 2013

The experience overall was amazing. I never knew buying a car could be so much fun and easy. Great team to be around, very friendly and welcoming people to work with. I also got a chance to speak with the owner himself ( pleasant guy). I look forward to bringing my sister in very soon to purchase a vehicle. I ADORE my new Mercedes Benz. :)Thanks a million,Kim

t's tucson

Jan 25, 2013

Dimitry Fuklev made the entire process an excellent experience. He listened to exactly what we were saying. He showed us each type of vehicle, the option packages for each vehicle and worked within the amount of money that we were looking to spend. He had the knowledge and the patience to make us feel comfortable so we closed the deal with him in one visit to the dealer.

maryvail

Jan 22, 2013

Roland helped with my first car and he was patient, thorough and the way he handled our questions was why, after visiting three other Hyundai dealers, we returned in the same day to buy a car from him and Gregory.

jimmyvab

Jan 9, 2013

Very friendly, easy to deal with. Very pleasurable overall experience. My salesman, Kris Coros was knowledgeable and very helpful through the whole process. I would buy another car from this dealership.

YankeesFan

Dec 29, 2012

I recently purchased a new car from Gregory Hundai. It was by far my best experience purchasing a new car. The sales staff was knowledgeable, respectful, courteous and based on my research, I am very satisfied with the price. The customer service, pre and post sale, made me feel that I was valued customer.

dharambotadra

Dec 25, 2012

I purchased a used 07 Sonata six months ago from Gregory Hyundai and so far I am really liking it except with some minor issues (got resolved in regular maintenance).. After having issues with sales agent and the manager at the time of purchase, Greg (owner of the dealership) took care of me, my car purchase went well. He resolved all my issues which i had earlier. I would recommend everybody to buy from Gregory Hyundai considering facts like good customer service, well maintained mint condition used cars and car service.

Marc Z

Dec 24, 2012

Don't buy a car here. This place is the worst. The salespeople don't know their products and the owner is rude. I recently purchased a new Tuscon and the salesperson had me buy an iPhone adapter when one came in the glovebox. He didn't even know the GLS had auto headlamps. They promised free car washes anytime and the first time I went in at 9:00 (opening) on a Saturday they told me they had one guy working and it would take 1.5 hours. My wife called to complain and the rude owner, Greg, hung up on her. They give you these "cheesy" fake $100 bills and tell you if you refer someone who buys a car they will give you $100. They never paid my coworker who referred me even after reminding them 3 separate times. They put a hard sell on me to buy a $600 coupon book for some oil changes and tire rotations. This should be free in my opinion. I am so disappointed I didn't buy at one of the other local Hyundai dealers such as Loren, Knauz, or Grossinger. Please think twice before buying here.

mzdabears

Dec 22, 2012

Don't buy a car here. This place is the worst. The salespeople don't know their products and the owner is rude. I recently purchased a new Tuscon and the salesperson had me buy an iPhone adapter when one came in the glovebox. He didn't even know the GLS had auto headlamps. They promised free car washes anytime and the first time I went in at opening on a Saturday they told me they had one guy working and it would take 1.5 hours. My wife called to complain and the rude owner, Greg, hung up on her. They give you these "cheesy" fake $100 bills and tell you if you refer someone who buys a car they will give you $100. They never paid my coworker who referred me even after reminding them 3 separate times. They put a hard sell on me to buy a $600 coupon book for some oil changes and tire rotations. This should be free in my opinion. I am so disappointed I didn't buy at one of the other local Hyundai dealers such as Loen, Knauz, or Grossinger. Please think twice before buying here.

jemarc

Dec 20, 2012

Dimitry was incredibly patient and kind. He gave us several options with new and used vehicles and helped us narrow down our choice. He, along with the Finance (I believe his name was Rich or Rick??), were very understanding to our needs and did their best to provide us the best offer possible. While waiting for our vehicle to get cleaned and ready to come home with us, Dimitry would chat with us and even gave us parenting tips as we are expecting our first in a few months. His warm personality and patience really put us at ease in making our purchase. Thanks Dimitry & the Gregory Hyundai staff :)

sugardog

Dec 14, 2012

I have purchased my second Elantra from Gregory - a GT. Sales people were verywell prepared to answer my questions. Service (John) was excellent for minorproblem with Elantra. Roland explained the new GT to me and showed how everythingworked. Had talked to other Hyundai dealers but none were as prepared and interestedin my business as Gregory.

hokiepa

Dec 4, 2012

This dealership was a pleasure to work with. Our salesman Joe Schusteff was very professional and knowledgeable, explained everything about the cars without being pushy. The sales manager, John was very friendly and informative, no high pressure tactics we had encountered at another dealership. Finance, likewise was great, Rich did everything in a very timely and efficient manner. Would definitely recommend this dealership

kustusch.m

Nov 30, 2012

Rarely do I encounter this level of customer service. From the initial introduction through post-deal check-ins, I've been so pleased with the experience. Since I drove off the lot, I've done nothing but recommend that anyone interested in a new car must visit Gregory Hyundai first and foremost. If they end up going anywhere else, I guarantee they'll be back. There's no comparison.

goosie

Nov 21, 2012

Went out of my way looking for a second car for my son for school had seen a car advertised at a reasonable price how ever when i got there the car in question was in horrible shape paint was fading and cracked , interior looked as if it had been in a nuclear war . When i asked the salesman why it was priced so high he stated it was based on the super low miles and directed me to look elsewhere .

Bill W

Nov 13, 2012

I chose to chat with agent, and I received Yanet who helped answer my questions. Yanet was extremely helpful and professional.

JonDerrick

Nov 2, 2012

I started a chat and was connected to Yanet whom I asked did they have an owners manual for the car I was looking for because I needed a copy of it in pdf format. However, she told me that the car was at their other lot. Even though I haven't gotten the copy of the owners manual in pdf yet, I really appreciated her attitude. Like they always say, "Your attitude determines your altitude."

stevepop111

Oct 14, 2012

I purchaed a new Sonata from Adrian in September. He was very knowledgable and was not pushy!!! I was unsure if I wanted an Elantra or Sonata so Adrian put them side by side and let ME make the decision.The manager I dealt with was John and he was great. He showed me both a lease and a purchase and I decided on the lease. After I said yes he personaly drove the car in the back to get cleaned up so Adrian could finish the paperwork... I have never seen that before...Another extra is the free car washes, I have gone in a few times for one and it is a great extra!!!!!I would recommend this dealer to anyone looking for a Hyundai.....

ewap

Oct 14, 2012

I was looking to buy a used car. My friend who bought his car recently recommended Kris from Gregory Hyundai. Kris showed me all cars that would fit my budget and have all the features I was looking for. I got a 2007 Volvo that was in magnificent condition. As far as my salesman Kris I couldn't wish for more, he was very knowledgeable about all those cars and the service I received from him was just outstanding. I'm buying my next car from Kris and I would definitely recommend his services at Gregory Hyundai.

lookingforlexus

Oct 12, 2012

Very pleasant internet chat experience with Yanet.

Dupapecrazy

Oct 6, 2012

Got a good deal on a 2011 Certified Elantra. Car was as advertised and the whole process was a pleasant one. Thank you gentleman it was the easiest car buying experience I have had to date.

scott phillips

Sep 2, 2012

Extremely unethical a bunch of liars. I highly suggests anybody looking to purchase a Hyundai find another dealer to work with. The manager told a blatant lie to cover his salesman. Honestly I am shocked by the behavior and unprofessional way this dealership handles business incredible they are still conducting business.

kb60614

Aug 27, 2012

After getting a price on a specific trim and options package over the phone with Greg, the owner, I drove in and learned he didn't have the car in stock. When I told him I didn't want the pricey package he was pushing, he tried to sell me a used car. Uh, no thanks, Greg. You've already ruined your credibility.

mike.mosher.566

Aug 16, 2012

I made a purchase of a 2007 Jeep Wrangler 4 Door Sahara with 39,487 miles on January 4, 2012. My sales associate was Scotty Hart. Since the purchase I have now had to take the Jeep into a Jeep/Chrysler Dealership 3 times and have not had my vehicle for a total of 8 days. The fact that I have had to take a vehicle I purchased 8 months ago into the shop at all (aside from oil changes) is absolutely absurd. The first time I took the vehicle into the shop I was told there were 5 recalls dating back before the purchase of the vehicle. Therefore, this dealership and Scotty alet me purchase a vehicle that was not even up to current standards, seems quite unsafe to me. The original reason I took the vehicle in was due to start up issues, these issues made me late to work as well as other appointments. Not to mention the frustration I was going through when a car I purchased 8 months ago wouldnt start. Once the recalls were completed it seemed as though the start up issue had subsided. The vehicle had issues starting up AGAIN one month later. This could be attributed to the Jeep dealership not diagnosing the problem correctly, but realistically it is due to the fact that the Jeep dealership had to complete 5 recalls that should have been taken care of before I purchased the Jeep from a safety standpoint. The Jeep is currently at a Jeep dealership for the 3rd time and has been diagnosed as having a malfunctioning starter. They also were evaluating the vehicle and noticed that the 4WD and Transmission fluids had not been replaced at the 30,000 mile mark (factory recommended). Recall above that I purchased the vehicle almost 10,000 miles over the 30,000 mile mark The experience overall is terrible. I spoke with a sales manager today about the issue and he informed me that the dealership would not be able to discover the recalls unless they took the vehicle to a Jeep dealership, which if they did that for every non-Hyundai vehicle they would not be able to sell any used vehicles... I typed "Jeep Recalls" into Google and found all the matching recalls that were taken care of by the dealership in a matter of minutes. This dealership does not care about who they sell a vehicle to as long as they make the sale and turn some kind of profit. I will not recommend this dealership to anyone I know and will be re posting this account on all possible forums to spread the word. 8/16/2012

kleeman22

Aug 10, 2012

Do not go there. They are not honest people, Tammy is very unprofessional, Gregory is a penny pincher, and they are unprofessional. Price was right but not the product.

Laura Bora

Jul 31, 2012

Amy was great! I had some strange questions about a SmartCar they had listed on their site. She answered instantaneously. Was very helpful!

XAVIER

May 22, 2012

SALES PERSON AMY IS RUDE!! TRIED DOING AN INTERNET CHAT WITH HER VIA CARS.COM AND SHE WAS VERY SHORT WITH ME! LIKE I WAS AN INCONVENIENCE! TAKING MY BUSINESS ELSEWHERE!!!

Amir24

Apr 18, 2012

So I called in about a used truck I seen online. I spoke with a salesman scottie. We arranged for me to come in n see the truck later that night. He called me later n said he wasn't going to be there n his co worker Greg would take care of me. When I got there to see the car the car wouldn't even START right away I guess because it was too cold that's what he said. The car wasn't even washed or ready for me too see. U would think they would have it ready but it wasnt. The car wasn't even serviced n the whole suspension was so bad that we had to cancel the test drvie. I would never go to this dealership again look else where!!

sboress

Apr 14, 2012

A bate and switch dealership My husband talked with gregory who said to bring our trade in and he would give us a fantastic price and the auto we wanted was in stock... fast forward the sales person said can't appraise the auto because we are not a volvo dealership and the auto we wanted was not in stock. Would not shop there. And then after that trip they had the nerve to leave a message saying they had cars for us.. we bought at knauz

Mindy

Apr 12, 2012

I am shopping for a car online and the online chat was very helpful! I plan to go see the car tonight.

minijedimaster

Feb 24, 2012

I had a wonderful experience with my sales person here Greg ROLAND (not the owner Greg). He's a low key, non-pushy sales guy who will take care of you. I felt comfortable during the whole deal and never felt like I was being pushed into something or lied to like you do with so many other car salesman out there. He's very knowledgeable and professional and I will definitely being seeking him out on all my future car purchases.

Tatonka

Jan 24, 2012

Last week my wife and I purchased a 2012 Hyundai Tucson. My son went out on the internet and based on the information he found, suggested that I call Gregory. Much to my surprise, it was the owner Gregory Mauro that picked up the telephone to field my inquiry! I like that the owner took such an active role in our shopping experience from the first contact. Gregory met me at the door, thanked me for coming in and handed me off to Scotty who he said would take good care of us. There are other car salesmen I've dealt with before that I liked, but Scotty was exceptional. He was very easy to deal with and I enjoyed my treatment. We had actually shopped the car by the time we got to Gregory so we knew what we wanted in terms of accessories and colors. They did not have the exact car we wanted but by the time evening fell, they had picked up a car for us. We are in love with the car, the deal was everything they said it would be and the whole experience was one I would look forward to again! They have already contacted us 4 or 5 times making sure we are happy with the car. You can't ask for more than that. I highly recommend shopping at Gregory Hyundai!

beachesjo

Dec 31, 2011

I am writing to offer my compliments to Kevin Hart (Scotty), an impressive salesman at the Gregory Hyundai dealership in Highland Park, IL. Entering car dealerships can be unnerving, given the competitive and sometimes unscrupulous nature of that business. I had been to several dealerships (including Gregory Hyundai) several times; but, it wasnt until I met Scotty that I felt I was being treated with respect and sincerity. Scotty greets customers with remarkable personal interest, sincerity, and an eagerness to assist. He is competent, knowledgeable, courteous and patient; and, it was refreshing to work with him. Given the unfortunate overabundance of incompetence in the workplace, I am most appreciative of first-rate employees. Scotty is definitely an asset to Gregory Hyundai and deserves accolades for his outstanding service.I must say that since meeting Scotty, I have been impressed with two other employees at Gregory Hyundai with whom I worked as I proceeded through the process of purchasing my car. Working with Kevin Robinson, the General Sales Manager, and Tammy Thomas, the Sales Manager, I continued to feel valued as a customer. I truly appreciate their sincere, fair, and determined efforts to assist me in purchasing the car that I desired--even though these cars are difficult to locate in the current market. I am a critical consumer with reasonable, but high, expectations; but I am very pleased to be able write this letter on behalf of Scotty, Kevin, and Tammy at Gregory Hyundai in Highland Part, IL! I recommend this dealership to any prospective car buyers!!

jdlakeshore

Sep 26, 2011

My husband and I had been looking for a Santa Fe for about a month when we found Gregory Hyundai through an internet search. We traveled about 150 miles and it was definitely worth the drive. We worked with the owner, Gregory, and our salesman was Scotty. Both were very helpful, knowledgeable, and courteous. We were treated with respect throughout the buying process and Gregory gave us a great price. It's obvious they really care about their customers and do all they can to make the car buying experience a positive one. We love our new Santa Fe and would definitely recommend this dealership. Dennis and Jean, Manitowoc, WI

KBilbrey

Aug 30, 2011

Experience was relatively quick and painless. Greg was personable and took a no nonsense, no gimmicks approach. One of the finance guys called in so there was a little wait on that but the one who ended up taking care of us was sharp and got us in and out pretty fast. Car looked great but I did laugh that it didn't come with a full tank of gas! Not a deal breaker, obviously. I would definitely recommend your dealer to friends and family.

lindseypiastrelli1

Jul 25, 2011

Buying houses and cars is both the largest purchases one usually will make and the worst experiences one often has to endure. And often the actual, final end of the day difference in a reasonable purchase experience is a relatively small amount of money; On a $30k car, the argument is over $375. Kevin, James and Greg are pros, they have all of the information one may need but much less of the unwanted wastes of time; just straight, fair, reasonable people with great products to sell, a clean, well-organized dealership. I'm 55, this is the best purchase experience I have had and are appreciative for their efforts to make it that way. Thanks

theresat

Jun 30, 2011

Could you believe these people..I have been to numerous of carlots but never encounter anything like this...I completed an online finance application and spoke with Moses who said I was approve and ask me when can I come in to purchase the vehicle..I went to the dealership test drove the car which did not have air conditioning or a seat belt for the driver side...which is a big problem..should they be legally able to sell a vehicle like that...well I sign all the paper work and got my bank card swipe for the down payment of $1000...I was told by Moses and Will to come back on my day off which was Wednesday to get the air fixed..however I got the car on Saturday...when I went back Wednesday Will ask me if I had a co-signer so he can get me into something newer..than a 2004 grand prix with 161000 miles..My sister offer to co-sign..after waiting at the crabby dealership for 2 hours and not Will or Moses or anyone else acknowledging that I was still there...I finally ask what was the outcome..these scam artist told me that We were approve to get the air fix onthe grand prix..I said what I thought this was for a newer car..Moses said oh no your sister co sign so you can get the air fix and you wasnt approve all the way by yourself on the loan..so I demanded my money back they told me the Manager was not there and I will have to come back the next day to get a check..I said I will leave the car and one of their sales person should be ableto give me a ride ..they told me they would take me to the train and cut me a check tomorrow..I said hell no ...I called my bank to stop the charge then Mose call me at 9pm saying they willrefund the money back to my card...these are poor horrible people

Stan123

Jun 8, 2011

Test drove a 2011 Elantra at the dealership. Following the test drive, I made an offer that was only $700 under the sticker price on the car. After a few minutes, the sales manager comes out and (quite rudely) proceeds to tell me they've "cancelled all pricing programs for that car" and they weren't willing to negotiate on price. I ended up leaving and buying a Sonata Limited from another dealer in Chicagoland. I don't think my offer was unreasonable in any way. If Gregory Hyundai has enough suckers coming in their door willing to pay full sticker price for their cars, then good for them. I'm not one of those people. You would have sold me a car if you had been more courteous and willing to be reasonable on pricing.

larryand1

May 3, 2011

I went to Gregory Hyundai and purchased a new, 2011 Hyundai Elantra. I was not happy with the trade-in being offered by another Hyundai dealer and Gregory not only resolved that issue to my complete satisfaction with very little "negotiating" necessary, but also treated me with courtesy and respect during the entire process. Even the finance person was extremely efficient and not pushy. I especially appreciated that neither the sales person (Greg Roland), the owner (Gregory Mauro) or the finance person (sorry, can't recall his name - he was so efficient) tried to sell me additional options or services I didn't want or need. It was one of the most positive experiences I have had purchasing any vehicle and I would highly recommend Gregory Hyundai. Also, they were one of the few dealers that actually had the car I wanted in stock, and even though I've only had it a few days, I have absolutely no regrets and really love the car!Sincerely,Larry D. Anderson

jb5379

Apr 18, 2011

Got a good deal on a buy back, wish I could of gotten a little of the asking price, but they were firm. I think by all the features the car had that overall we got a good deal for out money. Had a issue with the Navi, but the service lady who is super nice took care of everything and we are all set. Overall not a bad experience at all.

Mbleeker

Apr 6, 2011

We really were looking for the type of car and took a risk at walking into Gregory Hyundai. It turned out that the name sounded familiar because he has been sponsoring little league baseball here in Northbrook for years. Our son wore a jersey with that name on it many years ago. We knew many people in common We really felt that everyone was friendly and they stuck with us and gave good car info. They have good follow through. It's worth at least a visit.

jpclark

Mar 17, 2011

I have been a client of Gregory Hyundai for 13 years, two cars, and used them exclusively for all service. They take very good care of us and our cars. They explain everything very patiently and tell us what upcoming maintenance to prepare to do which I highly respect. The most important part is that they keep our cars in great condition which keeps us all safe. We love our Tucson!

salsaber

Mar 16, 2011

As I drove to the service garage door, John jumped up and moved the vehicle inside the service area so that there would be room for me to drive in. He greeted me immediately, was friendly, courteous, thorough in his explanations, called to let me know what work was needed after the car was inspected, gave me an accurate estimate of when the car would be ready, called when it was ready and answered all my questions. He truly seemed to care about my understanding of the repairs and about my satisfaction of the work done. He was just terrific.

coachdaveolsen

Mar 3, 2011

Good deal. Very please with price and service. Dealer owner was very hands on and gave me a very good price. Salesman took good care of me. Service attendants were very thorough and complete. Car was in good condition. paperwork handled very efficiently.

la.corde.rouge

Jan 20, 2011

I've been looking to purchase a new car for the last few months and finally picked Hyundai Sonata 2011 for various reasons: price, gas mileage, warranties and overall look of this vehicle. So, I chose to work with one local dealer: Gregory Hyundai in Highland Park, IL, because of their large inventory of vehicles. My first impression was that the Sales and Service Team was very professional and enthusiastic in helping me with all aspects of purchasing a new car: test drive, questions/answers, negotiation, loan application and finance. The whole experience took about 2 hours. That was an amazing time record! Now, its been over a week and I am driving my best yet vehicle which should last me a few years, and a confidence to recommend this dealership to others for a lifetime. Thanks Greg and Alex.

tank0066

Jan 5, 2011

I had researched a Used SUV online and came across the make, model, and stats that I was looking for was in the inventory at Gregory. While researching online, I had been prompted to chat with an associate. They took my information and I signed off. I had a vmail from the dealer the next day at 9 am. I knew what I wanted and so did they. The price was extremely reasonable, and they gave me a great deal on my trade. I dealt with Ray Fulton, who you could tell really cared about his customers and did an outstanding job. I would reccomend this dealer to friends and family.

susan424

Dec 25, 2010

My present car is coming off lease. My husband made a short list of what new cars we should consider. My first stop was Gregory Hyundai in Highland Park, not only because we were interested in the Tuscon, but also that Gregory is located in our town. Because of illness, my husband was not able to accompany me. I felt so comfortable from the moment I entered the dealer. I test drove the car I came to see and I told my salesman Ray I was just beginning to look and not ready to make a decision that day especially since my husband was not there with me. He made every attempt to accommodate me but also understood that I was l not yet ready to purchase. He and the sales manager put in writing what the car would cost and said to come back at any time we were ready. When I told my husband of the great experience I had at Gregory I told him that I was really not interested in seeing any other cars or visiting any other dealers. A few weeks later I came in for the Tuscon....but the one I wanted was already sold. Kevin, the sales manager worked hard to find the model I wanted and I brought it home on Christmas Eve. Thanks for the great gift you gave our family!

ruchi

Dec 23, 2010

My husband and I had been searching for a new car for about 2-3 months. We went to many different dealerships, but Gregory Hyundai gave us the best customer service by far. When we initially visited we decided that we wanted to get the Tuscon, and Alex worked with Kevin (sales manager) to try and get us the best price possible. We decided to think it over, but after 2 days, Kevin personally called me and offered the most competitive price, and truly made it hard for us to say no. They were so accommodating and really respected the demands and expectations that we had. I recently went in for my 1st service appt and even after being 30 minutes late, they again met my needs. Usually when you think about buying a car you always dread the fateful "car salesmanship" attitude, but I can say with 100% confidence that you will feel like they are there to make the process as smooth and easy as possible. You will not be disappointed!

meggied23

Dec 11, 2010

Everyone at the store was very friendly and helpful. Kevin, the finance specialist, was extremely helpful. My car is amazing and it drives very well. In the future, I will probably go there to purchase any other cars because this one is extremely good.

happy car owner

Dec 3, 2010

Buying a car can be stressful to say the least but the salespeople at Gregory Hyundai made it such a pleasant experience from start to finish. Aronn, Kevin and Greg were great and throughout the whole process we never felt like we were being pressured or rushed. Their goal was to make sure we were happy with our purchase and to answer all of our questions. My husband did a lot of research and we feel like we got a luxury car for a great value. When we went to pick up our 2011 Sonata, Aronn spent as much time as we needed to walk us through how the car works, showed us all of the features, paired our cell phones etc. We are not technologically savvy and Aronn and Kevin were so patient with us. We were also introduced to Miriam the service manager. Everyone we met at Gregory Hyundai made us feel like we were family. I would highly recommend Gregory Hyundai to anyone looking to buy a car. Great people and a great experience.

Alpha626

Nov 27, 2010

I bought my current van there (2005 Grand Caravan SE). I got/get good maintenance service and care without feeling gouged in the wallet. They are also friendly and understanding when it comes to explaining problems.Even when they were no longer a Dodge dealership they helped with my van and it's care (without raising prices). If I ever need a new van I will look to Gregory Hyundai before going elswhere.

AaronO

Nov 26, 2010

I forgot to add to my last review they tried to bribe my wife who purchased a used car from them that has had nothing but problem (and IS A LEMON LAW VEHICLE) Which was disclosed in a manner of this car was a factory purchase. To give them a good review with a $5 gift card. Talk about Scummy you cant even be honest when getting reviewed. I hope that Hyundai Corperation can do something to bring a more honest and trust worthly owner into town so I can service there!!!

esquireps

Nov 22, 2010

My wife and I decided to purchase a new car for our two daughters this past weekend. Knowing how frustrating any new car purchase process is, my expectations were not high. Ultimately, we narrowed our choices to a Toyota and a Hyundai. I must say that this was the first time that I can say my auto purchase decision was based not only the car to be selected but the dealership and all of the people involved in the purchase experience. From the Sales Person to the Owner and ultimately the Finance Manager- the entire process was outstanding. I am positive that my next car purchase will be made at Gregory Hyundai. Not only did we feel great about the entire purchase experience, our sales person was nice enough to give us balloons and a big bow to put on the car for an extra special delivery to our daughters. I would highly recommend this dealership

chitrilady

Nov 18, 2010

Everyone at this dealership puts the customer first. I liked that they treated me as a thinking person not doing the old high pressure hard sell. Both my mate and I had test drives on two different days, no problem at this dealership. The management team has been in place for many years, so we have used this dealership to buy several cars. We bring our car here for service, it is fix right the first time, on time & the loaner program is great.

Strategist

Nov 15, 2010

I am amazed with the several poor rating experiences mentioned, it's almost like these people went to a different dealership. My experiences with Gregory Hyundai have been nothing but "Exemplary" on all fronts, both at the front door (Sales), and the back end (Service).I have been both lucky and spoiled for the most part during my many years of car buying and car service experiences. As like many other people during this economy, I was laid-off and am still not gainfully employed. I mention this as my last several vehicles were Audi's, and I was spoiled with a high-end luxury vehicle as well as "The Experience" of Specialty Customer Service at both the front and back end of the collective ownership and servicing of the car.My initial exposure and the beginning of my relationship with Gregory started in May of 2009, when I was looking for a 2009 Hyundai Sonata. With having time on my hands, I researched and visited over 6 Hyundai dealerships, looking for the best deal like most of us these days. Of all the dealerships, my best overall impression and experience was with Gregory, and I indeed wanted to buy my new car with them.I regret to this day that I was swayed by a slightly more minimal price of a couple hundred dollars, by Grossinger Hyundai in Lincolnwood. I have been kind, as I have not yet rated them, and my rating would probably be deleted due to the severity and nastiness it would contain. You talk about total incompetence, extremely poor - almost non-existent customer service, especially with tier service department, it leads me to believe that the positive ratings they display have been bribed and/or enticed in some manner.Going back to Gregory, as I mentioned I still to this day regret not buying my car from them!! However, after several extremely less than poor service experiences with Grossinger, (whom now does not offer loaner cars, even though promise them at point of purchase) - I changed to Gregory for all my servicing needs.Not only am I treated like I purchased my car with them, I receive the same type of customer service, dedication, information, and friendly "Total Experience", I was used to, as when I was a high-end luxury Audi car owner. I have no "Idea" what happened in the past to the few people whom gave Gregory a poor rating, but they should go back and evaluated it once again. I think whatever went wrong in the past, was reflected upon, and/or was not a fair reflection. I feel strongly about this, as I am a pretty picky person when it comes to "The Total Customer Service Experience", and "The Value" of what the savings of buying a car at the wrong dealership for the savings of a couple of hundred dollars, "Can Really COST You"!!!!In closing, there is NO One in the Service department whom will steer you wrong!! They are all awesome. You will be taken care of by Either of the two employees named: John, or Mary. I can guarantee that you have NEVER experienced the type of customer service, friendliness, informational help and collective savings perspective which can both save you money and keep your Hyundai running like new!As for on the front-end (Sales), I have been eying a couple of new vehicles recently and have been Dealing with the sales group, specifically Aaron the salesman, and both Nick and Kevin in Sales Management. As I mentioned, I am the type of customer whom takes my time, does my research and reflects before taking any action. With that said, I have recently experienced nothing but patience, friendliness, insightful recommendations, and the best "Non-Pressure", Sales Customer Service I have "Ever Experienced", even with my many years with Audi!So if you want to feel like you are buying and maintaining a Rolls Royce, go to Gregory Hyundai. I feel this strongly about my experience with them, to have registered and documented my feelings and experience with Gregory. I normally do not do such online personal input, but in the case of Gregory wanted to make it "For the Record".Please Learn from my experience, "And DO NOT BUY FROM GROSSINGER HYUNDAI", you will regret it, especially after you roll off the lot and have to take it to service, if you are even lucky to fit your car into the hazardous drive through to pull into the service Bay.Remember to ask for Nick the Sales Manager to either be assigned to the right salesperson for you and your needs, (or) either to provide you the service directly if you have special needs.Sincerely, Joe E

clrnv

Oct 4, 2010

The owner is very rude. No hand shake and not even a hello. Just like argue. Feel like I am begging him for free car. Walked away without purchase. What a joke. He is total liar who gets you to the door by telling lie and then switch you to something else. The worst car dealer I have ever met. Please save your time and shop anywhere else.

laskol

Jul 25, 2010

I was looking for a used elantra and came back to Gregory Hyundai 3 times. Frank Torres was very patient with me. What I liked was the fact that he did not follow me around and allowed me and my son and daughter to peruse the cars with no pressure and insistence on his being able to help us by answering questions. He let us roam and then asked if he could help or offer more info on cars we might be interested in. My son says they (Frank and Kevin) were very straight forward and nice salesmen with which to deal. Frank took his time in explaining the details of our transaction and Kevin did so as well. We agreed that Frank and Kevin actually dealt with us as real people (and they behaved liked real people - not the usual used car salesman caricature. Kevin, I hope the news is good on Monday, and my rate is really lower! From our experience with Gregory Hyundai (Frank Torres and Kevin) we would highly recommend them and the dealership to friends. Thank you both for a positive car buying experince! Lizabeth

gmengin

May 21, 2010

I had a horrible experience at this dealership. They had no respect for my time spending hours going back and forth between the salesman and the manager to conduct negotiations. To make matter much worse, after finally agreeing to my price they added on an extra $700+ by charging the destination fee on top of the price negotiated for the car. We had started the negotiation from the sticker price that already included the destination fee. You can see how that is a dishonest trick to try to give the customer the impression that they are getting a better deal then they are. I ended up not buying a car from them because they were disrespectful and clearly trying to take advantage of me as opposed to make me happy. I would never recommend that anyone ever go to this dealership.

DonB123

Mar 2, 2010

I'm surprised at the negative ratings for this dealership, as my experience could not have been much better! I visited several times to test drive 2 different car models, and when it came time to talk numbers, Keith gave me a great price without any pressure at all to "buy today" -- as some other dealers did. I contacted him several times with questions, and he answered them all, still with no pressure. I confirmed everything and came in to make the purchase - and at that point I was offered a very fair price for my trade-in, and we completed the transaction. The finance person was exerted some pressure to purchase the extended warranty, but he did not go overboard. I wanted to purchase a couple of accessories for the car, all-weather floor mats for winter and an iPod cable, and they were both in-stock and fairly-priced. I'm very happy with the vehicle I purchased, which was a 2010 Hyundai Sonata GLS, I'm very happy with the price, and I was even more pleased that the whole process was done fairly and pressure-free.

hglighly

Feb 10, 2010

I BOUGHT MY CAR FROM GREGORY HYUNDAI AND RECEIVED BOTH THE BEST SERVICE AND THE BEST DEAL ON MY 2009 HYUNDIA SONATA BACK IN JULY OF 2008. EACH TIME I CALL WITH A QUESTION, OR GO IN FOR A ROUTINE OIL CHANGE ALL THE EMPLOYEES ARE SO KIND, AND HELPFUL.I WOULD HIGHLY RECOMMEND BUYING A CAR FROM GREGORY HYUNDAI!!!

Applegate1

Aug 11, 2009

This dealer has a bad rep from the Mauro days of owning the huge auto mall in Kenosha (my personal experience included). He put his kid Greg in charge of this one and it is more of the same. We test drove a car with a sales guy who knew little about the cars he was selling. When we got back the sales manager was sneaking around behind us and glaring at the salesman. I went back a second time and it was more of the same. I was talking to the sales guy outside and there is the sales manager sneaking around behind me interfering with the salesman and ruining any chance of a sale! Long live the reputation I guess?

mt

Dec 17, 2008

I urge everyone to read the reviews of this dealership. I am 58 years old and have purchased many new and used cars through out my life and this was the most incompentant group I've ever experienced. The salesman was nice enough but the attidue of the sales/general manager was unbelievable. I would not go back to the Gregory dealership if they were giving me a car.

jillianmcmillian

May 10, 2008

This was absolutely THE most negative experience I've ever encountered with a car dealership. My daughter and I arrived to look at a used car from cars.com. The car had been sold, but they had another. We were interested in a 2007 Jeep Compass. Greg Brodsky introduced himself, I knew his mother- we thought we were off to a good start. Keith the salesman had no clue which car was which; we told him. We went for a test drive, then came back to talk numbers. Keith and Greg were jumbling numbers back and forth and asking us to "sign a note of intent" on the back of a piece of paper if they could get the payment down to what I was comfortable with. They then asked for my credit card to show that we were serious. When Greg arrived at EXACTLY my comfort price, he said he wasn't sure if the owner was going to accept it, but that he'd try. They continously pushed me to make a final decision. I said I needed to go to lunch, and Keith offered for us to drive it to lunch. He called halfway during lunch, saying someone else was interested in the car. By the end of lunch, decided to take it, and walked back into the dealership ready to make a deal. Greg looked at us and said, "We just sold the car to someone else." I thought he was joking- I still had the keys in my hand. After a moment of absolute shock, I asked him to explain- he said- someone offered more. I got up to leave- and he said, "Well, maybe we can make it work, but you have to pay $1000 more...I said that wasn't what he had quoted- and he blew it off, saying it was too bad- that the owner never confirmed the price. I was in total shock......Told them their policy was just bull. About ten minutes later, I called the owner, and said- I'm the woman who was just in there about your Compass. He said, "Yeah, I've already heard your story." I reiterated that he did not hear it from me- and he blew me off- each time I tried to explain what this felt like, he interrupted me- so many times I actually screamed at him to stop talking. He was dismissive and beligerant to me....and told me that the salesman Keith had tried to take the car back from me during lunch, and I had shooed him away. This was a bold lie! He had never found me at lunch- he called and asked when we were coming back. He also said Keith had told me to take it for 10 minutes- another lie. My daughter and I left and went to South Oak Dodge in Matteson, IL. I have not bought a car yet, but their ethics were in place and could not have been more straight forward. I would not, under ANY circumstances, trust or do business with ANYONE at Gregory Auto.

alfarocat

Apr 12, 2008

The salesman, Bill, was not particularly knowledgeable, tho a nice enough fellow. But when it got to the price part, Pete, the manager, appears--and the deal was off. He wouldn't give me a straight answer about a price. He told me to shop around and then I'd come "begging" back to him. Sorry, Pete, I don't beg for a car. This is a buyers' market, in case you haven't noticed. Poor Bill, you killed the sale for him.

keadle

Apr 3, 2008

I advise anyone to stay away from this dealership. They have alot of inventory,but do not know they basics of customer service, or common courtesy. Greg Brodsky raised the price he quoted me over the phone. I still bought the car as they had what we needed and we needed the car. I reget it every day. Even though they knew what car we wanted and the price it took the 6 hours to complete all the paperwork. They never went over all the features of the car. Greg never thanked us instead was very cold to us after he made the sale. The finance guy Peter Denbroeder was fine that day however he forgot to have us sign the credit report. Instead of calling us and saying he was sorry and asking us to come back. He called us 3 weeks later said WE forgot to sign them. Then told his boss it took 3 weeks to get ahold of us because we told him we were waiting for an insurance check. Total lie! When I confronted Pete about the insurance check he still did not appoligize instead was extremly rude to me. I talked to the President Greg Mauro about all this. He said sense you liked your sales man Bill Schlentz make sure you give us a good review on your hyundai survey because it only reflects on him. He also gave me a generous FIVE DOLLAR GIFT CERT for fudruckers. He totally stands behind this rude and unprofessial behavor of his sales manager. He does not seem to belive in customer service after he gets his money!!! Please be very careful dealing with Greg Brodsky. The only nice guy there was Bill Schlentz.

vishad13

Dec 17, 2007

They are liar... Can't trust them what they tell you... they offered me price through email in writing. When i schedule appointment and visit then they didn't have car color they told me they have in stock. They refuge to sell the car at a price they offered me. They are looking for serious law suits.

dlidawer

Nov 29, 2007

This dealership has a sales manager, Greg Brodsky, who has very questionable ethics. They do the bait and switch. We were to the point of having a deal and being ready to write a check when Greg said "thats not the price." He is a bad apple and then the dealership management stands behind him. Be careful with this company