Used Cars for Sale at Gwinnett Place Honda in Duluth, GA

Very Happy Customer

Aug 26, 2016

David Kwon, David Kwon, David Kwon. .this man is truly awesome, he knows and understands your needs. He will turn a k ow into a yes. I am now in my dream car which is totally reliable, safe and affordableThis man was truly a blessing from start to finish. He will turn all of your No to a big fat yes. HE Works around the clock to make it happen. Please don't hesitate to contact him. He is who he say he is#1 dealership in the country by far. I'M SENDING EVERYONE TO THEM ?????

Monique Maddox

Aug 14, 2016

My husband and I visited many dealerships in the Mall of Georgia area and Gwinnett Mall area. I went to Mall of Georgia Honda and was quickly turned off. I went inside the dealership and stood there for 10 minutes being ignored so I walked out. We immediately went to Gwinnett Place Honda where we met Shon Hood. Shon was patient with us and not pushy, knowledgeable about the vehicle. We test drove the vehicle but did not buy the vehicle that day. we went home and researched other options but was not satisfied so we called Shon back to see if the vehicle was still there. Shon took the chance of reserving the vehicle until we could get there, he actually came in just to meet with us. What I can say is he is dedicated and professional. I'm in the customer service business so I appreciate GOOD customer service when I see it. I will definitely recommend others to visit Shon at Gwinnett Place Honda.

Jack Vang

Aug 12, 2016

Danny was wonderful and deserves a 10 out of 5 for spending a considerable amount of time accommodating my wife and I in finding a new vehicle for our daily commute. After spending hours there we were greeted by Troy Royal. He made it very clear initially that he wasn't going to "play any games". Well that's exactly what he did. From questioning where I lived to making it the most expensive Fit EX (Nearly 20k) on the lot I chose to walk away. Easier for me to drive 95 miles to a different dealership. All the same cars, just better service and prices.

Disappointed customer

Aug 8, 2016

Came Here for an oil change with appointment. When I got here I was told I have to wait two hours as I was incorrectly informed. To top it all, when I called for the appointment I asked how much it costs for synthetic oil and I was quoted $29.95 which changed to $49.95 when I got here.

Me. Johnson

Jul 26, 2016

I've been a customer at gwinett place Honda for almost 4 yrs and this is the second time I leave and my oil change wasn't done properly. I live 30 miles away on the south side of Atlanta and I thought Gwinnett place Honda would give me excellent service I was wrong.. They didn't complete my oil change and did not replenish my fluids.. This is the second time this has happened. I talked to the service manager Mr. Kim which he stated that he will top my gas off in my car. That really don't cover my time , or energy or frustration. Please as a customer to the next Honda customer make sure you check behind that service department after each service . It's horrible.. I'm going to a closer Honda service department.

Truong

Jul 13, 2016

I have to said thank you very much for your service. I been stopped coming here because, I couldn't finds any trust or good service anymore until I find Mr Steven Shoemake he is the honest man build back my trust for Gwinnett Place Honda Service Deparment . This place should hired the people like him. He know what is he doing in his duties, with great mane and honest . I am recommend to come and see him when your car need service. You come and see him then you will know what I am trying to said about him. Again thank you very much for your service and help me on my car.Appreciate;Terry Truong

duyle

Jul 10, 2016

i went in for brake pads and other service.Best customer service i had anywhere i would recommend going to Jae kim.Never thought i find someone i can trust with my car problem.If you need help go to him he make sure you are taken care of.

RosalynTS

Jul 8, 2016

We were the last customers at the dealership. It was late and I felt bad because it took me forever to decide on a car. Mike Pham was our sales and he was very patient with me. Very informative and no pressure. There were two cars I had been going back and fourth on and couldn't decide! He brought us in Mr. Taylor's office and he was great. Very eccentric and friendly. No pressure. Usually this is the part I hate but he made it very pleasant! He was quick and funny made the experience end perfectly. I ended up with a great deal and no regrets. My transaction was perfect and I would recommend to anyone.

Jacob Stacho

Jul 8, 2016

Whenever you're going to a dealership to purchase a new or used car, you plan on spending the whole day there and getting couple of grey hairs from overly stressed out negotiations. That's your typical stereotype thinking.Well, with Mike Pham, it's the complete opposite. Stress free, no pressure sales tactics and was able to give us great price on our trade, more than we expected. Overall we were in and out in less than 2 hrs. I would highly recommend and buy from him again!

Shayda2489

Jul 7, 2016

My overall experience at Gwinnett Place Honda was great! Very helpful and welcoming, not to mention they helped me find the perfect Civic for me! Thanks so much for all the help!

Terry Bird

Jun 30, 2016

Again today I was able to get a convenient appointment coordinated with my eye doctor appointment close by (I live 30 miles from this dealer but drive past another Honda dealer just to come to Gwinnett Honda- they're that good!). Turns out I was early for my appointment but, no problem, Rick Z took me early and got me out early too. As usual the service was prompt and efficient. And Rick lets me know if there are any discounts available for me that I did not know about. So I am fixed and my Honda is all ready for thousands more miles!

msdevine4697

Jun 29, 2016

In going to Gwinnett Place Honda with an appt. I waited for a little over 2 hours just to have an oil change done. Very very unhappy.

Taloway

Jun 13, 2016

Gwinnett Place Honda truly changed my outlook on car buying and shady car salesmen. In the past week I have been to dozens of dealerships all with the same sales pitches and tactics. Mike Pham was the first salesman ever that didn't try hustling me or forcing me into buying something that I didn't want just for the sake of a sale. And everything Robert in finance promised me he put in writing! It was a quick and painless car buying experience for the first time!

adrian123456

Jun 10, 2016

I recently made an appointment over the phone about an ongoing oil leak I was having with my 2008 Honda Accord. I made the appointment for a Saturday afternoon and arrived a little late. Once I arrived, various service people kept informing me someone would be with me (this went on for 20 minutes). Once I was actually being serviced by the Tech, I informed him I had an appointment and I needed to see why was my car leaking oil. He got my information and once completed, he asked me to come with him to his desk. He then informed me, it would be $140 for them to check my problem. What??!!! I informed him, I was not informed of a fee and not for $140. He looked at me with a blank look. I informed him, I did not have $140 but he stated it would be applied to the service if the work was done. I told him no one informed me of this fee and I did not have the monies for this. I asked him where is my car. He pointed and gave me my keys and told me to have a nice day. What??!!! I was dismissed with a salutation!!! Really!!! No apology or explanation!!! Of course I called to file a compliant, but the service manager was not available after I left. Again, this was a Saturday!!! You gave me good service in the past but what happened!!!

Bingo12345

May 25, 2016

I bought my last car at Gwinnett Place Honda and had a great experience so I decided to return to the dealership. Not only was I surprised to see so many familiar faces I was treated like an ex employee and recieved the royal treatment. My thanks to salesman Zackary Blanchard and his manager Richard Alitrista who made the process quick and painless. I came prepared with ammunition when it came time for my trade but that was only wasted time I was very happy with the offer. Everyone from the finance manager Ramon, the sales desk manager Jamal and the new accessory saleswomen(forgot her name but she will go far)were wonderful to work with. I give GPH a A+ and will recommend the dealership again and again.I believe the General Manager is a man named David Kwon, he should be commended as well for providing well educated employees who show they care about their dealership.Kathleen Heagerty

Jon&Judy

May 25, 2016

Forget the stereotypes you hear about the high pressure car /used car sales person who is just out to take your money. We found one that just doesn't fit that mold. " Mike the mold breaker" should be his moniker. A top-notch professional, a real credit to the dealership. A very pleasant buying experience. Thank you, Mike from Jon and Judy

Klfowler2003

May 24, 2016

Steven is an enthusiastic & knowledgable service advisor. My experience with dealerships has not been a great one. But when I engaged in my first interaction with Steven in the service department it exceeded my expectations!

Mrmack0518

May 24, 2016

Mike Pham really toke good care of me. I was a first time buyer and he really toke time out to show me the steps and make sure I was 100% comfortable. I would recommend him to anybody who wants a new car buying experience.

Lance Campbell

May 23, 2016

What a great service department! Steven Shoemake, my service representative, was the best I've experienced in recent memory. He was prompt, courteous, professional and just plain helpful. I highly recommend Steven Shoemake and the service department at Gwinnett Place Honda.

New Girl

May 23, 2016

We purchased our 1st Honda from Gwinnett Place Honda! We are very picky & they worked hard to find the right vehicle for us!!! The management, salesman, & finance manager were all very professional & Accommodating!!!!

kitkat0350

May 6, 2016

The Service Team was exceptional, from my Service Rep. Rudy Russo who explained everything in detail and went beyond the call of duty, he walked me to the service area to show me the wear on my brakes. Rudy recommended I replace my front brakes, I was upset because I have only driven the car for a year. It is a Certified Pre Owned car so I felt justified in feeling they should have been changed before I bought the car. Rudy talked to his manager and I wasn't charged for the new brakes which the manager said that was the "right thing to do". That kind act has made me a loyal customer and I will continue to do business with Gwinnett Place Honda.

shivam970

May 5, 2016

Their internet sales team is full of liars. They sent me an invite to come test drive a new Honda, and I would get a $25 visa gift card for doing so. They sent me numerous emails, constantly reminding me that this offer was still available. I decided to print it off and go in, as I was thinking of getting a new car. When I got to the dealership, I had to wait 20 minutes in their lobby before I even got to talk to anybody and let them know why i was there. I finally got to talk to a salesman (Mansoor), and he let me know he'd take care of the gift card after I test drove the car. Well, after the test drive, he takes the offer to the internet sales manager who told him Gwinnett Place Honda no longer associates with the company who issues the gift cards. I told him that I specifically came to GP honda because they kept inviting me and telling me about this offer, and he made nothing of it. The manager would not even come talk to me. Then Mansoor offers me a free tank of gas on my current vehicle, which would have been fine. Then he backtracks and says he can't find his internet sales manager, but the "next" time I come to Gwinnett Place Honda, he would take care of me. Well guess what, after this terrible experience, I won't ever be back. My family has bought 4 Hondas from here in the past, but we will not be buying anymore. Don't set false advertisement to your customers, then not honor them when they arrive.

Lauren W

Apr 29, 2016

I brought my son's Honda Civic Si into the Gwinnett Place Honda Body Shop to have the paint looked at for the oxidation problem that was occurring on the roof of the car. He purchased the vehicle there 5 years earlier and is close to paying it off; looking at trading it in sometime in the next few months to get a new one. Kevin, one of the managers told me about the manufacturer's warranty on the vehicle paint and immediately filled out a claim to see if Honda would take care of the problem even though the warranty was a few months outside the warranties window. They even detailed the vehicle with its top-of-the line detail package at no charge to me. The vehicle looks like it was just driven off the showroom floor and it is a 7 year old car. The personnel were all top shelf and it is one of many great experiences bringing my son's car to this dealership to be serviced. The entire experience from beginning to end was nothing less than the best. Thank you Gwinnett Place Honda (and Carlos, in the detail dept) for all you do to go out of your way to take care of your customers.

Anurag Yadav

Apr 10, 2016

I have bad experience, they called me for honda crv 2014 LX for which they provided me the quote and the link to see the vehicle. After ensuring it was within my budget I called them and confirmed the appointment same day. But when I went there, they said they are not able to get the information of the car so they will call me next day. But no one called and when I called they told it was sold. But when I again went to check the same vehicle it was showing available but price was increased by 3K.

Returning customer

Mar 24, 2016

Living in Orlando my daughter brought her Honda Accord in to the local Honda shop for general service. She was told her car IMMEDIATELY NEEDED $1,591 worth of work with various belt replacements and adjustments with regard to tension and timing. As she was planning to drive to Atlanta in a few weeks she held off until she arrived here. John Hicks, Gwinnett Place Honda service manager was surprised a car with only 75,000 miles needed that kind of work but said he would check. He turned the project over to technician Rick Zarpentine who promptly went to work on the car. A total of $61 was billed and Rick told my daughter she was 30,000 miles away from needing the kind of work that was being told to her in Orlando. John, Rich and Gwinnett Place Honda saved my daughter $1,530 and provided an honest and trusting experience. Thanks Gwinnett Place Honda

dn

Mar 12, 2016

We are in the market for a hatchback and test drive a Honda Fit here. A salewoman greeted us at the door and showed us the car. She was nice and helpful at the beginning. We made clear that we did not want to buy today and would like to test other makes. After a short test drive, she kept asking my wife why we did not want to buy today. She asked multiple times that make my wife uncomfortable and my wife responded with a reason related to our visa status. After that, the salewoman then asked what visa we had now... and we sensed a frustration in her. She came back to the office and told the story to her manager and other staff there and we could hear that, we felt like "Oh, no expect of a buy with this visa...". Maybe it's the rule here that all sale staff need to find out why customers do not want to buy? Not sure. But we were not happy with the process. Our recommendations to the dealer: 1) do not push customer to buy and do not try to squeeze answer from them on why they do not want to buy right away (other dealerships respect our decision and nicely ask to come back when we make decision, no questions); 2) do not judge customers by their visa or immigration status and do not discuss such information publicly when other staff around; because those customers are serious about buying (they do not test drive for fun) and they may have enough cash to buy any Honda they want

Pamcurtis

Feb 22, 2016

Luis is the most polite, courteous, lovely man that I have ever had the pleasure of working with at Gwinnett Place Honda. He has me leaving with a smile on my face every time.

Mikeross31

Feb 16, 2016

Mike Pham was my sales person. He really went above and beyond to help me get into the car I wanted. He really made this an awesome sales experience I wont forget. Mike really listens and will with out a doubt get that car you want and give you money saving options. Trust me If you are in the market to buy a car, give Mike a call. He will get you into the car you want! I high Recommend Mike Pham. Marquis was the finance guy who also was absolutely amazing.

Shaw#1

Feb 14, 2016

Shon Hood was our dealer and he made us feel like family! He did a wonderful job teaching us about important aspects of a car and how to best purchase one. The office personnel were very polite and caring. I was even able to charge my phone while there and I didn't even have a charger. The paper work was hassle free and very simple. Shon really took care of us and my husband left with the car he wanted. I would highly recommend this Honda location and let dealer Shon Hood help you find the car you want too!

peteer01

Feb 13, 2016

I was in a very unique situation. I was flying in to Georgia on Thursday to start a new job the next Monday. I didn't have a GA drivers license, and I didn't know anyone who could pick me up from the airport. I could test drive cars in upstate New York, but I couldn't visit any of the dealerships that I was going to be potentially buying from.I test drove cars with my wife and was deciding between the HR-V and the Fit when I contacted several dealerships around Atlanta looking to figure out what it would cost to get me in each car, and which, if any of them, could get me in the car on Thursday night.Michael was not the only one to respond to me with reasonable pricing that could coordinate transit from the airport to the dealership, but he was the one I was most impressed with. I spoke with multiple dealerships by phone, but Michael provided a few key differentiators:Michael was the only person at his dealership to contact me. He even followed up with me on the same day on his day off. He understood and remembered my situation. He didn't try to give me a "low price" that excluded taxes and fees, but gave me transparent pricing. He approached hurdles such as a lack of a GA drivers license and my late arrival at the airport with confidence that we could solve any issues.Ultimately, it was that last point, a quiet confidence that Michael would make this easy and that things would go smoothly that caused me to go with Gwinnett Place Honda. And they did. The entire process was smooth. I got my GA license on Friday morning and returned to the dealership around noon to finish up the process, and I am thrilled with the car and the service I received. I was also glad that there was no high pressure sales at any point in the process, even when talking with other people at Gwinnett about car options and service package options.I am very glad to have chosen Gwinnett Place, and more specifically, that I was able to work with a great guy like Michael through the whole process.

KevinMAccord

Feb 3, 2016

Michael went above and beyond.I spent an hour with him test driving the Accord V6 that I came to see. He was bright eyed, smart, friendly, informative and let me go at my pace. Literally no pressure. He knew he had a fantastic car, that his team had done a top notch job inspecting it, and that if I wanted it, I'd tell him. He was patient, communicative and professional. The staff at this dealership supported him wonderfully. I price checked a few other cars the next day, and none compared to his. This dealership takes excellent care of their used cars. I was super satisfied, and would absolutely recommend him, and his team without reservation. He did a perfect job.

gjones38

Jan 24, 2016

Ask for Shon, he was awesome in my recent experience with purchasing a pre-owned vehicle. I interacted with 6-7 different salespeople at as many dealers while shopping around, and Shon of Gwinnett Place Honda was the best. He was not pressuring, but made me feel like he was working hard to get the vehicle and the deal I wanted. I would definitely go to Shon if I were looking for a new or used vehicle in the future.Richard was equally impressive in the finance department. He took the time to be certain I understood all of my available options and was happy to explain anything that was unclear. Fantastic group.

William1122

Jan 11, 2016

I feel you are in business for the customer since they are the ones supporting you! My experience with Gwinnett Pl Honda is that they are not Customer friendly! Oh they were reasonable (I'll say) when I bought the car (even though it was late at night and I did feel pressure to buy that night) But after buying the car I had a bad feeling and realized i was in over my head financially! Wanting to return the car the next day they gave me all kind of xxxx and said NO! Mind you this was the next day and they would not budge! Finally after talking to 3 different people...They bought the car back at $1500.00 less than I had paid for it the day before.! This happened (buy back) Dec 16, 2015 and I still have not gotten back my down payment of $6000.00 less the buy back deduction! If i had known this dealership was of this type...I'd have gone elsewhere! ........Never again!

honda family

Jan 8, 2016

My experience with Mike Pham was incredible. As a matter of fact I bought one used car from him and returned to buy another used car. Everything went very well.

raynaber

Jan 6, 2016

Mike Pham was my dealer and he was extremely helpful while not pressuring us to buy from him. I appreciated how much time he took with us, and he was very professional. As buying a car goes, everything went very smoothly.

Henry

Jan 5, 2016

I was misguided by salesman . Invited me Gwinett Honda gave me wrong quote three times on wrong day and misused my time to purchase a vehicle on Xmas (Dec-23-15) time bcs after that I don't had any other opportunity left to buy vehicle from other dealer. ( Dec-24 and Dec-25 holidays) Insulted by Salesmanager Joseph offering me gas money to drove 200 miles one way to buy vehicle from Gwinett Honda who had good name and reputation . But very disappointed , thought will get good composition from Gwinett Honda's sales team after this hitch but nothing from sales team , After drove back 200 miles home discuss with friends and family about experience and price paid for new Honda feels that was cheated by Gwinett Honda very badly. Don't recommend to any one. Even after bought no courtesy calls from Gwinnett Honda about new car purchase .

Luis O.

Jan 4, 2016

This is our second honda purchase in the last two years and we are very happy with the experience. I would definitively recommend them to a friend or family and suggest the ask for Tony and Shon.

shams92

Dec 28, 2015

After getting some (efficiently quick) servicework done here, I requested some paperwork and reports a whopping total of 7 times. I even left messages for the manager/supervisor, but no one ever contacted me back, nor gave me the reports I needed. Several times, I've had someone brush me off with a "Yes, ma'am, it's been sent just now to your email address." It wasn't. I wouldn't request this paperwork unless I really needed it, but after over a half dozen tries, one decides Gwinnett Place Honda is the absolute last place to visit for servicing. This was quite a disappointment because the service work was done in absolute record time, and was by far the quickest I've ever experienced, but that is NOT enough to keep me coming back if I can't get a simple piece of paper telling me what the issue was with my car.

kab2015

Dec 21, 2015

I purchased my 2013 Chevy at Gwinnett Place Honda.The salesperson Mike Pham is an amazing employee, knowing how to deal with customers by identifying and fulfilling their needs.Through my purchase experience, I understood that Gwinnett Place Honda is offering an outstanding customer service and Mike Pham has been reflecting that. He really made me feel confident! No stress at all.I can't hesitate to recommend Gwinnett Place Honda to others.

Anthony Dorsey

Dec 20, 2015

Patrick Beasley was incredible from start to finish. He was most helpful with answering questions, his knowledge of the vehicles both new and used mad me feel that I had great opportunity as a first time buyer with limited knowledge of how things worked. Mr Beasley made it happen!!!! I'm eternally greatful. Thank you so much.

CRVdeserve

Dec 19, 2015

I purchased my 2015 Honda CRV at Gwinnett Place Honda through Kay Chae and I can honestly say this is the worst car purchasing experience to this day.Initially, Kay Chae was attentive and helpful to my inquiry, but quickly became combative and demeaning after experiencing some delays with documents that were needed to complete the sale.Due to personal reasons, I informed Kay Chae (on 11/3) that there would be some delay before I could get her the documents/driver's license needed to complete the sale. I notified her that it would be at least another week before the local DMV would issue my license.She contacted me a couple days later to express her frustrations and how because of the delay, it had caused her inconvenience. She was very rude, demanding, and insensitive to my situation.This kind of customer service and attention is not what I expect from a professional sales person. I hope my personal testimonial will be valuable to future Gwinnett Place Honda customers.

hep038

Dec 7, 2015

I have had my Honda serviced at Gwinnett place Honda since I bought it from them. The customer service has always been great. My car is making a grinding sound every once in a while, the service department has not found the cause of it yet, but the experience is always great with Gwinnett place Honda. I had had my other truck serviced by a different dealer in by gwinnett place mall and it is about as bad as you can get. SO the fact that we still have not found the problem , and I am still leaving a good review should tell you something.

fercosta2004

Dec 5, 2015

I was shopping for an economical SUV/Crossover/Wagon and shopped around for a couple of months. I visited other dealers but no one came close to the great customer service provided by Michael Heng at Gwinnett Honda Place. He was straight forward, honest, and always trying to accommodate my needs. He never tried to push any sales that did not fit my needs or interested me. I highly recommend his services. I knew what I wanted before I entered Honda and ended up purchasing a 2015 Honda CR-V with Navigation and heated seats :-) Exactly what I was looking for with a good price.

Happy Honda Commuter

Dec 4, 2015

I contacted Joel Abrams from a USAA Auto Circle referral experience more than one year ago. I thought at the time I was ready to purchase a new Honda. I was driving a 1998 Honda Odyssey that I purchased in 2001. After my first conversation with him by phone, I knew that Joel would be the person I would purchase my car through. He listened to me, was knowledgeable, and understood my situation and his product, but he did not pressure me. He gave me information on several cars that matched my criteria in addition to the car I had identified and showed a willingness to continue to look for a car that would meet my needs. He followed up several times with me during my search that included looking at cars from other dealers. Ultimately, I dropped the idea of buying a car at that time, because I was building a new home and didn't want to spend the money. My car was still running well.A year year later, when my home was almost complete, I decided I really needed a new car that would give me confidence to drive the hour commute daily, so I contacted USAA again, but this time, because of my positive phone experience with Joel a year ago, I looked for a car at his dealership and specified to USAA that I would only deal with Joel. I know this sounds strange, but that is how strong my original impression of him was a year ago. I knew that If he had a car that met my needs, I would buy my car with his help. When we met in person, my feelings were reinforced. Joel is a genuine person with integrity and a good understanding of the product he is representing. He listened to my needs, he was flexible and supportive and discussed my options carefully. I Am thrilled with my new pre-owned certified Honda Pilot! Joel is the man! I'll purchase my next car with his help!

Sue

Nov 30, 2015

I have purchased several new Hondas from this dealership and never had any issues. A few years ago, I bought my daughter a used Lexus IS250 from this dealership and brought the extended warranty. Well, somewhere in the communication regarding the warranty, there was "miscommunication." I am told that the extended warranty goes back to the "birth" of the car. However, why am I concerned with a warranty back to the when the car was new when I didn't even own the car? Long story short, the warranty expired in January -- which we all felt was longer. We went to Lexus to have her radio fixed and the Lexus dealership gives me this bad news. I called Gwinnett Place Honda and have spoken with Albert Thompson each time. I explained to him that there was miscommunication when the warranty was discussed and "sold" to me because that is not what my daughter and I understood. It took numerous phone calls to Albert before I finally heard back from him and he said there was nothing they could do for me. I told Albert that I was asking them to at least meet me in the middle due to the miscommunication and all of the business I had given them. In the last few months, I even took my sister there to get her car. I asked Albert to please go back and talk to them again. Once again, I have left messages that have gone unanswered. Albert seems like a very nice person, but customer service and responsiveness is not high on their list. I am very disappointed and there are many other Honda dealerships to go to in Atlanta.

mmrn

Nov 24, 2015

I came in for an oil change on my 2013 Honda Accord and drove away with a 2016 Honda Accord.Was not planning on this, but had a great experience and is very satisfied.

Xio1959

Nov 17, 2015

I would like to express my extreme satisfaction with this Honda dealership. The staff was extremely helpful especially Clement Iyoha and Chad Mills.I would recommend this dealership and staff to everyone. They made sure they put my daughter in a safe car and for that I'm extremely grateful.God bless.Thank you Xiomara Mejia

Anita

Nov 16, 2015

Joseph Yim and Ila Bankston could not have made this process any better. They were professional, knowledgable and I was able to afford a new CRV when I expected to buy used. I could not be more pleased.

HondaForever

Nov 6, 2015

Great vehicle, great service. I decided to try the Internet Sales process this time (this is my third purchase through Gwinnett Place Honda) and I was very happy with the deal and especially the salesman Lenny Walton! I would recommend him and the entire team to anyone looking to buy a Honda.

Hina2015

Nov 6, 2015

Mr. Mansoor Butt is very professional and highly experienced person at Gwinnett Place Honda. He provided us with excellent customer service. We will definitely shop here again.

nhanna

Nov 3, 2015

I dealt with Kendyl Brown and had a very good experience I was very busy so he came to me to finish all the papers needed to finish the deal. I would definitely recommend Kendyl to others.Thanks Kendyl.

JD_Lerma

Nov 3, 2015

This was by far the easiest car purchase I have had yet. I was able to negotiate the price of the car via email without the sell tactics used at other places. I used consumer reports /truecar service and GPH honored the price with additional discounts. My communications were with Jayson Rollins and Joseph Yim. I was able to finalize the price total with Jayson via email and go into the dealership for a test drive without him trying to "sell me". Dealing with Jayson was a breath of fresh air. He was the major reason I actually bought the car at this dealership.Met various individuals at this dealership which most were nice and easy going. The only thing I didn't appreciate was the final minutes of my interaction with the finance guy when it came down to the extended warranties. I won't mention his name because overall he was a great guy and I enjoyed my interaction with him, but he did his hard sell on the extended warranties. I never told him I wanted it, but he still tried to slyly include it while signing all the documents which left a bad taste in my mouth. He could have been worse though as I have experienced worse so I won't let this deter me from coming back when purchasing another Honda.

gbeach

Oct 29, 2015

I dealt with Stanley chen and joseph yim. had other dealers with quotes, but they kept there word about the price. this was my first new car ever and I will go back to them. awesome customer service fGreg Beach

Arlene

Oct 24, 2015

I have been bringing my Honda to Gwinnett Place Honda for years. Rick Zarpentine is the best in service. He is always very helpful and professional. If you need your car serviced, just as for Rick Zarpentine!

Yonis

Oct 23, 2015

I met Michael Heng 2013when I bought Honda Accord 2014 and he gave warm and excellent effort to help me to buy the car.Again I come back 2014and got another 2015 Honda Accord .again come back this week and bought 2015Hind Civic. And if I need another car or relatives I don't hesitateTo recommend Gwinnett Place Honda with Michael Heng.ThanksMohamed OmerNimo YonisNasra YonisSaynab Yonis

TruthBeTold

Oct 18, 2015

Gwinnett Place Honda has the worst, most crooked sales staff I ever had the misfortune of meeting. The sales rep left me waiting around while he did whatever it was he was doing that took so long (even though I had an appointment). And, don't worry, while you're waiting around, you can amuse yourself by listening to all the crude jokes and gossip being told by all the other sales reps standing around gabbing with the ladies at the front desk.. Anyhow, finally saw a car and wanted to buy it. We agreed on a down payment and terms. He said it was a done deal, his manager had signed off on it and all would be well.. Then he tried to squeeze a higher down payment out of me. Went from zero to 700 (which I agreed to) to 1500 to him just saying give me a 1000 and it's a done deal. I told him I did not have that and that we discussed a zero down payment on the phone & in the advertisement they sent me, to which I was responding.. He was rude, brash & said I wouldn't find a better offer anywhere else and good luck. He lost a 22k something sale for $300?!? He was the most slimy unprofessional salesman I've ever had to deal with (which was surprisingly since he looks like a nice old grandpa). Poor customer service seems to be a recurring theme with all things Hendricks (since I found out later Gwinnett Place Honda is under same management as Rick Hendricks Chevrolet). Do yourself a favor and don't bother with this place..

HondaCivic15

Oct 17, 2015

We've had four Hondas in the last 20 years and so I've grown attached to them. When the time came for my first car I went to gwinnett place Honda and they far from dissapointed! The were reasonable, genuine, and patient despite me being a picky client. Definitely the place to go especially if you're considering a first car or a certified pre owned vehicle.

sunshine

Oct 15, 2015

I had purchased 3 vehicles from Gwinnett Place Honda for last 13 years. Our experiences were always wonderful. People were friendly, professional, reasonable, and provided an excellent services. I would recommend to anyone !!!

Susan Lewis

Oct 14, 2015

I knew what I wanted when I got there, making it easy to do business and no haggling was important to me. Delavan Marr salesperson listened to what was important to me and it was a great expierience to deal with Gwinnett Place Honda. I will be back again to purchase another car for my son. We are a Honda family, and we found our one and only Honda dealership! I would recommend this location to anyone who is looking for great prices and better than great customer service.

Randy T.

Oct 8, 2015

I had the honor of buying my Honda Pilot from Zachary Blanchard who gave me a "WOW" car buying experience! He was courteous and professional from the time he greeted me on the lot, until the time I drove off in my new Pilot; and even checked up on me three days later to see if the car was meeting or exceeding my expectations... And of course, it was! Zachary did everything from, making sure I had a drink in my hand, to small talk. And it goes without saying that he was very speedy through the process, with still a great eye for detail. When I left Gwinnett Place Honda I asked myself three things. Was I treated with the respect I deserved as a paying customer? Was the process completed as quickly and as efficiently as possibly? And would I send my best friend to this dealership? YES, YES, AND YES! If you need/would like to have a new or pre-owned car, and would like to be treated like a VIP, go to Gwinnett Place Honda, and see Zachary Blanchard!

WhistleDixie

Oct 6, 2015

Yesterday marked my 3rd occasion visiting Gwinnett Place Honda, but my 1st vehicle purchase. The experience was pleasant - staff very helpful & friendly. Never felt pressured, salesman Mike Pham wasn't pushy at all, he was very patient as we looked at & discussed the many options. I'm very satisfied with service from the finance manager as well, Robert Turner - highly recommend!

MonicaB

Oct 5, 2015

am happy to report that I had an excellent experience at Gwinnett Place Honda . I am happy to report that I had an excellent experience at Gwinnett Place Honda . II am happy to report that I had an excellent experience at Gwinnett Place Honda . I am very pleased with the honda civic that I purchased and I will continue to heartily recommend your dealership to any looking to purchase a new vehicle. Stanley Chen was very helpful in showing me vehicle options and explaining /purchase arrangements. Stanley was courteous, friendly and patient with me throughout the negotiations. Im confident that you agree with me that he is a valuable asset for your dealerships reputation and success! Thanks Stanley Chen!

tafo

Sep 28, 2015

Went in on 9/22 to have one of my cars serviced. Not only did Jeff Hawes remember me from previous visits, but displayed outstanding customer care.

DA-CPA

Sep 23, 2015

Great experience buying a new Honda Accord from Joseph Yim at Gwinnett Place Honda. Would definitely ask for him again. Great deal on a great car. Super efficient and informative.

Dwayne

Sep 22, 2015

I purchased my Honda Ridgeline from Gwinnett Place Honda ten years ago and have had all service performed at Gwinnett Place Honda. Jeffrey and Ronnie have advised me on the maintenance that needs to be done as well as alerted me on future service that will need to be performed. By giving me a heads up about future service to be performed they enabled me to budget for the future expense. Gwinnett Place Honda has surpassed my expectations of excellence in service, accommodating me when I needed a ride or rental. I would not have believed ten years ago that I would still be coming to the place where I purchased my Honda Ridgeline for everyday service or preventative maintenance. Thank You Jeffrey, Ronnie, and all the Gwinnett Place Staff for demonstrating consistent excellence in customer service for the last ten years. Keep up the good work.

mayling86

Sep 21, 2015

My fiance and I went to get an oil change. We both had a great experience. Thank you to Luis and Jeff for taking care of us.

chan63

Sep 20, 2015

Ms Kay Chae is very helpful and patient..This is my 2nd van I bought from Gwinnett Place Honda. I bought my 1st van nine years ago.

CivicFan76

Sep 18, 2015

The sales and customer service, and public relations staff are great! The folks I interacted with were Dustin Vance in sales, Albert in Finance, Angelia Jones in sales and Gisel Hernandez in reception/public relations.I went to a different Honda dealership at first, but should have came to Gwinnett Place Honda from the start. From start to finish our experience was excellent. Smiles all around. From the time you walk on the lot until you leave, top notch, well informed people who are warm, inviting and helpful. None of typical salesmanship here, You will be treated like a person, not a wallet. This is the best Honda dealership in Georgia. People from all walks of life with great attitudes, attention to detail and dedication to you as a person and potential or existing customer. Awesome! This is a 100% legit review, I just bought my brand new 2015 Civic SE and it's amazing! They wouldn't let me leave until everything was perfect. This is the place to get your existing Honda serviced or find your next model. I am more than pleased and would highly recommend you speak with Dustin Vance who will connect you to all the great people at this dealership for the best car buying experience you will ever have. They even call you back and stay in constant communication to make sure you are satisfied and everything is the way you want it. And just an added note, I came here as a result of the horrible experience I had at Carey Paul Honda in Stone Mountain, which is where I purchased my first Honda car. Go to Gwinnett Place Honda first, avoid the negative reviews, which are a few people that most likely have their own issues, not the dealership. This dealership will take care of you! A++++ Not highly recommended, Extremely recommended! Okay done, I almost wrote a book, lol.

Rosie48

Sep 18, 2015

Very pleased with service. Only needed oil change and replace headlight. In and out quickly. They take good care of my 18 year old car.

Honda Lady

Sep 15, 2015

I was very impressed with the service provided by Paul W when I brought my vehicle in for wash and wax. Paul W completed the job sooner than expected and did a great job buffing out multiple marks on the vehicle. I'm glad I was recently introduced to GPH and will certainly recommend my friends and family to the service center.

Honda Lady

Sep 14, 2015

Joy is by far the most patient and helpful Sales Associate I have deal with in 40 years of living in Metro Atlanta. Joy is a great Asset to Gwinnett Place Honda.

GLewis

Sep 14, 2015

My experience at Gwinnett Place Honda has always been a good one. I always expect good service when I go to Gwinnet Place Honda. My service advisor Jeff Hawes is very thorough and always courteous. He explains what my needs are whether I get the work done or not. I only go to Jeff Hawes, to get my service work done because I know he will always work with me and help me to the best of his ability to get my automobile repaired. Jeff Hawes is a definite asset to Gwinnett Place Honda's service team.Gregory Lewis

Norton

Sep 13, 2015

GPH has excellent service .......wonderful always willing to help and explain your issues with your vehicle. I only have my vehicle service here.... Along with my daughter and spouse.

smiddleton

Sep 11, 2015

Mukhtar Ali is very knowledgable helpful and fun. Made this car buying experience a lot of fun and worth the drive. This was a great car buying experience hank you!

88one88

Sep 11, 2015

Daniel Limb has been so nice thru buying procedure . From start to finish he did the best he can. Even after that he still serve me the best to fix the window film. Thank you so much Daniel Limb !

kristinr513

Sep 9, 2015

Every time I need my car serviced I call ahead and make sure Jeff is there. I will only see him. He is amazing, friendly, knowledgeable, and an all around superstar! He takes the time to go over things with you. I like to go someplace that I know the people are caring - and honestely concerned about your vehicle and any questions you may have. Jeff always give it 110%. I recently moved to Cumming and there is another Honda Dealership on 20. However I have the history with GPH and Jeff that I will continue to drive the 35 minutes to take my car to GPH. Jeff is a ROCKSTAR!!!!!!!!!!!!! Thanks Jeff for being an amazing employee - GPH is a better place because you are part of their team!

Bonnie Baker

Sep 8, 2015

I bought my 2011 Honda CRV from your dealership. I have always been pleased with your dealership and service department. I have had Jeff Hawes as my service writer many times and have found him to be courteous and very helpful with my requests. He is a very valuable person in this area.

Bradley4

Sep 8, 2015

The first time I came to this service center was Spring of 2012, shortly after moving to Georgia. The first person I encountered was Jeffrey Hawes. I let him know at that time I like to deal with one person when it comes to my vehicles. He assured me all of his co-workers would do right by me as well. However, I told him I will only ask for him. There are only two occasions in the past two years did I see another service member besides Jeffrey. I have always received EXCELLENT customer service from Jeffrey, he keeps me well informed on what's going on with my vehicles. I always call to ensure he is there and he tells me to come on in. During the times I have decided to wait on my vehicle, it's been exceptional service and I am never sitting there wondering what's going on.I recently purchased another vehicle that you all do not service; however, I keep asking Jeffrey just about every time I come in there, because that's how much I love dealing with Jeffrey Hawes. Thank you for great service.L. Bradley

James

Sep 5, 2015

Paul Hett did an outstanding job from my first contact with him via Internet and phone through the completion of my purchase of a new Accord. It was a genuine pleasure to deal with him and with Gwinnett Place Honda. Kudos also to Sam Whang and Jeff Sutherland for their efficiency and friendliness in this transaction.James Sexstone

sandy46

Sep 5, 2015

After having my car towed twice, Jeff made a bad day much better. He arranged for a rental car and assured me my car would be repaired. Jeff contacted me to provide updates on the repair progress and worked with me in scheduling the pickup of my car. He provided the level of excellent customer service and professionalism I've come to expect as a long time customer of Gwinnett Place Honda.

Steve

Sep 5, 2015

When you go to this dealership, ask for Jeff Hawes in the service department. By asking detail questions, he made sure my repairs were address correctly, in a timely manner, and at a fair cost. Also, he provided a loaner car so my day would not be impacted. My experience with Jeff Hawes at Gwinnett Place Honda is worth experiencing again.Steve

McLaineCM

Sep 4, 2015

Mike was helpful, kind, and what I would consider honest and thorough. Our overall experience was great, and he really spent the time getting to know key points about us to make us feel special and worth his time.

Sheila

Sep 3, 2015

I went in for service, and came out with a new car. That wasnt my plan, but it happened. It took less than two hours from the time I arrived at the dealership until the time I drove my new Honda Accord off the lot. Daniel Limb and the Gwinnett Place Honda team are absolutely amazing. This was the most pleasant car-buying experience I have ever had.

Karen

Sep 3, 2015

I am sixty-two years old and have purchased a number of new cars in my life. However, Gwinnett Place Honda stands out as one of the best dealers I have used. The staff there were friendly, knowledgeable about their cars and were sincere in trying to find the best deal possible. They had the vehicle we were looking for and then worked to give us an amazing price. They also did what they could in order to give us a good percentage rate. Thank you Danny Moon and Albert Thompson for making this car buying experience a pleasant one!

ccarter83

Sep 2, 2015

Our experience at Gwinnett honda was very good our salesman was very honest and helpful. I would recommend you ask for him if you decide to buy from them.

rollylim70

Aug 29, 2015

This is my 3rd time to buy a car from my salesman Mukhtar Ali in a span of 10 years. He and the dealership must be doing something right for me to keep on coming back. Kudos to Richard Alatrista very professional and yet very nice.

svinayagam

Aug 29, 2015

I bought an 2015 Accord LX . My sales agent was Patrick and Jeff sutherland. Patrick was very patient showed different colors , models.Great people to work with.Negotiated a great deal. Awesome people and place.Lot of vehicles,colors to chose fromThanks to patrick and his manager.Would definitely recommend this place.-Sankara Vinayagam

HappyPilotFamily

Aug 29, 2015

Mike went above and beyond to ensure my family had the exact vehicle desired. We left 100% satisfied and confident with our purchase. We will absolutely be returning for another purchase in the future.

T

Aug 27, 2015

D.J. Milton and Danny Moon were awesome. D.J. was helpful on my first visit to look at the 2016 Pilot and answered my questions whenever I called him afterwards. Danny was so helpful and curteous on the day of my purchase and he helped get me a satisfying deal.

jordanbgore

Aug 26, 2015

My experience at Gwinnett Place Honda was wonderful. I saw a car online and wanted more information, so I emailed Patrick Beasley and he responded within minutes. The next day I went in to test drive, the day after that I took my parents for approval and walked off the lot with a certified pre-owned Honda civic. Patrick was so helpful, friendly, and I would recommend buying a car from him time and time again. Within three days of seeing a car online, I purchased it for a great price. Could not be more pleased.

Nash

Aug 25, 2015

Gwinnett Place Honda is the best place to get a car. Joepsh Yim is very knowledgeable sales person who is not pushy. He makes sure to give you the time and all tools available to help make the best purchasing decision.

Lin

Aug 23, 2015

At GP Honda we felt welcome and NOT pressured. Paul, Troy, and Joel were professional and very helpful. We were able to find exactly what we wanted be in one visit.

Lstephens19

Aug 21, 2015

Timi Obasanya provides my son and I with great service. Curtis, provided us a good financial opportunity and allowed us to purchase my son a great first car!

Willow22

Aug 20, 2015

This dealership has a fantastic staff of friendly people - every person I dealt with at the dealership was extremely pleasant and seemed to genuinely enjoy working with customers. I was not expecting that out of a car dealership. I was very impressed with the customer service, and I love my new-to-me Honda Fit! I bought the car only a week ago and have already recommended this dealership to co-workers.

Mark8473

Aug 20, 2015

I was searching for a new Honda for my daughter. London Matthews assisted me during the buying process and did a fantastic job. Very knowledgable, timely, and super personable. My best car buying experience ever, hands down. Also helped my daughter with the technology features in car, including setting up hands free phone feature. If you are thinking about a new car, please see London Matthews at Gwinnett Honda.

JLH

Aug 8, 2015

Buying a new car can be a bit of an overwhelming experience, especially for an older woman who has bought one in a long time.I did my homework before I ever started visiting dealers. My sales consultant at Honda was Joseph Shin and I couldn't have asked for anyone better. He was professional and courteous and very anxious to help me find the car that was right for me. He gave me the impression that he really cared about my satisfaction and not just making a sale.I went to other dealers but came back to Gwinnett Place Honda to make my purchase.

_a.dani

Aug 6, 2015

Gwinnett Place Honda Has The Absoulute Best Customer Service I Have Ever Recieved From Any Dealership I've Been To. Today I Came In For An Oil Change And Jae Kim Assisted Me. He Was Helpful, Kind, And Made Sure Everything I Needed Done Was Done. I Will Definitely Request Him Next Time I Come In For Any Service! Outstanding Service I Couldn't Be More Pleased.

T de Waart

Aug 6, 2015

Kendyl Brown sold me my 2015 CR-V. Love the car. I appreciate Kendyl's great sales service and Rick Zarpentine's great customer service.

Elizabeth

Aug 4, 2015

I initially called to schedule an appointment for an oil change and brake inspection. I asked the gentlemen that I was speaking with if the dealer accepted my car care service plan he placed the call on hold and came back and said "yes". The appointment was scheduled for Saturday. I arrived for my appointment and was getting ready to sign the paperwork and give Cory the coupon for the services. I was told that the dealer did not accept the plan. Poor customer service the manager never came out to speak with me and I was told by Cory that I could go somewhere else. Well absolutely I will. Poor 1st impression never again will I bother driving there for anything. They lured me there and thought I would just pay the full price since I was already there. Horrible !!

Erickpark910

Aug 4, 2015

Hi Joseph,Thank you for your help for REAL!It was a great experience for purchasing my CR-V with you. Now, I have a friend in automobile business. :-). About the survey, you dont't need to worry about it. Also, I have already told couple of my co-workers who is thinking about purchasing a new car in near future about you. I'll let you know when that time comes. Meeni, aim high. I have faith in you. I met number or car salesman in my life and you're one of the Best!!!Thank you,Kilsun (Eric) Park

NJ1970

Aug 4, 2015

Ronnie Butler is pleasant, courteous and clearly explains what the problem areas are. We opted to get most crucial work done. Will return when budget allows.Thank youNorman & Jean Lessard

111111

Jul 28, 2015

When i visited the dealership, Joy Idemudia took her time in listening to my needs and she was very patient with me despite my inability to make a choice by myself. She is wonderful and highly trained. I would recommend her any day to all my friends.Toyie

lena 6949

Jul 24, 2015

I have gone to other business and took forever to just get an oil change but Jae got me in and out quickly. Excellent service and very attentive, thanks Jae see you next oil change.

cwood82

Jul 22, 2015

Excellant team, Jae took great care of me and my car. Great service and a true professional. I will definitely continue to get my service done here

Austen393

Jul 17, 2015

I went in for just a standard oil change the other day and Jae was incredibly helpful and friendly. Took no time at all. Will definitely be back.

leoleo

Jul 17, 2015

When I received the first recall letter for my 2007 Accord I was anxious. Why? Because I did not want to call and be put on hold and get transferred from one idiot to another. But that wasn't the case this time. Right from the beginning you can hear her smile. She explained the letter to me and informed me she will take care of everything. She was polite, knowledgeable and professional. She kept her word in every situation and she never put me on hold. Finally, I was able to trust somebody to know what they were doing and care about a stranger enough to ease her stress. Everything went great, without a glitch. From the phone call all the way to the service. I was so impressed I wanted to scream. Thank you Tivanny James for the dedication and commitment you display in your work for your company. They are so lucky to have you as an employee. I look foreword to doing business in the future with Gwinnett Place Honda on the strength of Ms. Tivanny James. Her friendliness and personality should be rewarded. THANK YOU!!!

Naveed Mirza

Jul 16, 2015

If you are looking for some in service center who has complete knowledge about any kind of repair, always try find two persons Jae Kim and Roni, just tell them what problem you are facing in you car and left the solution for them. They will complete the job right. Plus their customer service is also excellent.

Karabelle31

Jul 16, 2015

Service department is excellent! Jae Kim was very helpful with my car repair and went above and beyond! Will come back for all my service needs.

Patelh1357

Jul 15, 2015

The service team, lead by Jae Kim, always do a fantastic job handling my truck and my wife's van. I will never go anywhere else!

britt12345

Jul 15, 2015

Went in for an oil change yesterday and received phenomenal service. It was a bit busy (which can be expected around 12 noon on a weekday), but I guess everyone chooses Gwinnett Place Honda for a reason. Jae was very informative, helpful and always pleasant to speak to. He also kept me posted on what was left to be serviced through the wait. Great service!

Kabeej

Jul 15, 2015

Had a great experience with Jae Kim. He was very polite and informative. He went out of his way to show me one of the new HRV vehicles in the parking lot and then walked me out to my car. I use GP honda because I always get good service there. I am currently driving my 6th honda and my daughter is on her3rd honda. Most have been bought at the dealership.

Prayingmantis

Jul 11, 2015

My experience with this dealership was outstanding.I went in with no money down and was able to get a brand new Civics .The sales rep Mr michael Heng did all my paperwork in less than 2 hours.I am truly appreciate this car dealership.and i would recommend anyone in buying a Honda to buy at Gwinnett honda

Majid

Jul 9, 2015

A/C was blowing heat. Honda asked for $150 to diagnose. After waiting for 2.5 hrs, they said compressor and clutch needs to be replaced ($660 after discount). Walked out of the dealership since I could not afford that hefty price. Drove the car for 1 full week with windows down in the heat. Finally decided to take it to another mechanic. In less than 5 mins he found that the high pressure side of AC has too much charge in it. He vacuumed it out and put the right amount back. Took 10 mins overall. He didn't even charge me for it!!! Drove for another week and AC is still cold as ice. Basically, Honda technician failed to even do proper steps before quoting me for $660 (WOW)! Went back to the dealer and talked to the service manager Jay. He declined refunding me for the $150 which was a wrong A/C diagnosis by stating "I can't give you a refund because you got a second opinion". Hmmm...How else would I know that I'm not being spammed for $660?? Of course I would get a second opinion. I offered Jay to check my A/C components to confirm that nothing was replaced and A/C is cold as ice in order to give me the refund and he kept repeating himself, "I can't give you a refund because you got a second opinion"!!!Not to mention, their multi-point inspection was done wrong, too. It stated that I had good tires, battery (crank amp), and fluids are fine. Previous time I was there for oil change (5 months ago), they noted that I need a new battery and soon the tires should be replaced. This time they marked that all are in perfect condition. I did not replace the tires or charged the battery. Looks like whoever looked at my car did not want to spend anytime on it and just wanted to charge me for $150.

Renaldob

Jun 27, 2015

I met with met with mike and on both occasions i experience great service. I would definitely recommend mike crouch to any one great guy.

hhc1252

Jun 17, 2015

Definitely not a good experience working with him!! Most unprofessional dealer i have ever met.If i could bring time back, i would never ever work with him.

Mareezywee

Jun 16, 2015

Jeff Hawes has been my service advisor at least twice now & I have been very pleased with his professional demeanor. He clearly explains what needs to be repaired on my 2000 Honda Accord SE and he even tells me what is NECESSARY to have fixed. As I'm aware, every company is trying to make a buck, but I think Jeff understands we aren't all millionaires and is honest in his service advice. Honesty is the best policy and I look forward to Working with Jeff in the future.

Not happy

Jun 8, 2015

Went there to look at a specific car my granddaughter was interested in buying. Spoke with a salesperson about a offer on that specific car. I came back the next day to purchase that specific car and the manager tried to push another car that I was not there to buy. Only looked at one car, only made an offer on one car, only came to purchase one car and walked out with nothing.

luvinlife0424

Jun 4, 2015

I bought CPO 2013 Honda Pilot. Mike Pham was very professional in his approach from beginning to end, not pushy, very friendly and very knowledgeable. Low to no stress and a very smooth transaction. This was one of the best car buying experiences I've ever had!!!

Picco

Jun 3, 2015

I was in the market for a much needed vehicle. I bought a nice 2013 civic coupe complete with just about everything. The car was almost fully loaded and red too! But ugh!! The horrific closing of the sale WAS A COMPLETE NIGHTMARE and it isn't over yet. This dealership called me to tell me that they wanted to give me a longer or bigger warranty(stupid of me to believe that crap). Stupid me I gave them my original warranty agreement back to them and had me sign some papers. I requested the receipt for the agreement for the other warranty and they tell me that a "warranty card" will be mailed out to me that I never got!! Now they want me to sign more papers and they are REFUSING to email me a copy and have gone so far as to having someone to come to my home to shove these papers on me to sign!! I have had to consult a lawyer because of their shady actions. Now this has nothing to do with the salesperson mentioned below.

Buffalo1923

May 29, 2015

Steven Welch was truly an excellent representative of the dealership when I purchased my 2011 Accord. I went in looking at a used Accord and was informed I could purchase a new model which had just arrived on the lot for less money and lower interest rate. From the time of my purchase to now I've had nothing but pleasurable experiences with this dealership. I could ask for noting better that the service department experience. George Nasi is definitely a breath of fresh air as a service advisor and I'd highly recommend him to anybody desiring a good, ethical associate. I would highly recommend this dealership for your automotive purchase needs.

Meghan

May 27, 2015

After visiting a few other dealerships which were either incredibly pushy or non-professional, Mike was a joy to work with. He was professional and worked with me and my budget. Even after I bought the car, Mike remained responsive, professional, and extremely helpful. Great buying experience (I bought a certified used Honda Civic). I'm glad I came to Gwinnett Place Honda.

Dottie

May 27, 2015

I was lured by an unsolicited call from the salesman to swap my vehicle for a new one as a special promotion from Honda. It turned out to be a bait and switch with an attempt to sell me a lesser vehicle than what I had. After many hours of stating what terms I would accept, reaching an agreement with the salesman and sales manager to purchase the newer vehicle, the financing terms got extended in the Finance Office without notification. I appealed to the Dealership to resolve the matter but never received a letter, phone call, email or thank you. The "Swap" is a scam. I would not recommend this dealership.

LizRobs

May 22, 2015

I had a wonderful buying experience. It was my first car purchase, so I was very nervous about be "taken for a ride." However, everyone at the dealership was very helpful and honest and I walked out with a great deal and a great car!

Ali Saritas

May 20, 2015

I used to take my car to another service center, but today I met Steven Shoemake and will keep returning to this service department because of him. He has a nice personality, is very respectful and has very good customer relationships skills.

Arose26

May 16, 2015

Mike was great in assisting my mother and I in buying her a certified used Honda today. He was very friendly and was willing to go above and beyond to satisfy our needs!!

Alex and Shelly Davis

May 16, 2015

Just bought the first HRV from Gwinnett Place Honda and we love it!! DJ Milton is an awesome salesman and is very knowledgeable about the cars and Richard Alatrista got us a great deal. Every here is really great including the GM David Kwon. Love this place and will only buy from Gwinnett Place Honda

Ed

May 12, 2015

I started shopping online for a good CRV internet price. Along all of the dealerships Joseph is the greatest sale rep that i ever met: He is working really hard to meet my needs. He is extremely friendly, helpful. This is the reason that I strongly recommend him to my friends. I am going to meet him tonight and complete my purchase with his help!Thanks so much Mr. Yim!!!

Victor

May 2, 2015

I had my Honda Odyssey broken. It happened during my family visit when we really needed a big car... When I got to the service center I met Valerie (a service manager) who took care of my car and also my family: my car was fixed in two days and I've got the biggest car on replacement. Thanks, Valerie! Thanks, Gwinnett Place Honda service!

Jung Park

Apr 24, 2015

Gwinnett place Honda has excellent customer service with timely services.

Edmund

Apr 23, 2015

Mikel Vinson is very knowledgable and he explains everything very clearly. Everything was perfect. He's a good man with a good personality.

Vojdech Cisovsky

Apr 23, 2015

Everything is good. George Nasi was my service advisor and he is excellent. I have been a customer of Gwinnett Place Honda for over 10 years.

Michael and Mylene James

Apr 23, 2015

Rick Zarpentine is uber efficient and a consummate professional.

Norman Lessard

Apr 23, 2015

Steven Shoemake is very helpful and personable and took care of everything very quickly!

Rebecca

Apr 23, 2015

Mikel was very efficient and kept me informed the whole time. It was very fast--I was only here for 30 minutes!

Jacqueline

Apr 19, 2015

I had been looking for the optimum car purchase; right price, all of the features I wanted, excellent condition AND outstanding sales experience and customer satisfaction. I found all of this when I began chatting online with internet sales specialist Michael Heng at Gwinnett Honda. Michael was courteous, knowledgeable and went above and beyond my expectations giving me the best car buying experience I have ever had. Michael looked after me and made me feel that I was a top priority customer. From the time we connected at Gwinnett's web site online chat, sending me information about the car, to coming to the dealership for a test drive, to negotiating the purchase and then teaching me and my daughter all about the features of my new "smart car". I would highly recommend Gwinnett Honda for your next car purchase and ask for Michael Heng in internet sales!!!

Sterling86h

Mar 30, 2015

I had the pleasure to work with Mike on my recent used vehicle purchase. From our first introduction, Mike was the upmost professional and knowledgable sales team member that I've ever had the pleasure to work with in any of my past car buying experiences. From beginning to end Mike devoted 100% of his time to me when he was working with and I never felt rushed. I would recommend him to anyone in the market for a new vehicle any day. GP Honda also has a great selection of vehicles they have access to across the country. My vehicle arrived from North Carolina the very next day and in perfect condition when I arrived to pick it up. I couldn't be more happy with my experience and now the perfect new car.

Negativepitch

Mar 27, 2015

My fiancee and I just purchased an Accord from these guys and it was a very pleasant experience. Mike Pham helped us throughout the process and I can assure he is as good as they come. Absolutely no cliche sales pitch, very accommodating and respectful. Mike got us a lower price than we had even hoped for without the typical hassle and aggressive tactics. I would highly recommend this dealership and Mike in particular.

cahsadu

Mar 26, 2015

I am a repeated customer of Gwinnett Place Honda. However, the dealership did not treat me with respect. The salespeople, was able to respond appropriately to my request. We were able to agree on the final out the door price of the vehicle. However, I explained to them that since this is a joint purchase, I would have to check with my wife for one last time because her name will be on the credit application. I stated that I would be happy to put a down payment to hold the car. Hence, after telling the salespeople's supervisor, the supervisor responded with rage. I was able to hear him screaming across closed glass doors. I quote "Cancel the deal!", "Walk away!|, among many others. I was upset with the way that I was treated as a "valued" and "repeated" customer. I understand that the supervisor may have a bad day. However, in no way, he had the right to scream at his employee and customers. It is just plain tasteless and unprofessional. Please heed my words and turn away.

Ex-customer

Mar 26, 2015

I am a repeated customer of Gwinnett Place Honda. However, the dealership did not treat me with respect. The salespeople, was able to respond appropriately to my request. We were able to agree on the final out the door price of the vehicle. However, I explained to them that since this is a joint purchase, I would have to check with my wife for one last time because her name will be on the credit application. I stated that I would be happy to put a down payment to hold the car. Hence, after telling the salespeople's supervisor, the supervisor responded with rage. I was able to hear him screaming across closed glass doors. I quote "Cancel the deal!", "Walk away!|, among many others. I was upset with the way that I was treated as a "valued" and "repeated" customer. I understand that the supervisor may have a bad day. However, in no way, he had the right to scream at his employee and customers. It is just plain tasteless and unprofessional. Please heed my words and turn away.

nophone

Mar 20, 2015

I called in and asked if a vehicle i saw on their website was in stock. "Please give me the stock # from the website sir so that i can confirm, we don't want to waste your time" -> provide her with stock number, we confirm that price, model, year, etc is the same. "yes sir it is in the lot", --Great, I can come in for a test drive now, will it be ready?-- "Yes sir, we will have it ready, can i have your contact information so that i can provide it to my sales manager? just ask for the sales manager when you come in" -- so i show up and get sharked out by the first sales man that sees me who sidelines me from talking to the sales manager -- then i tell him about the car i want to see, and he pulls it up by the same stock number, and it's in NORTH CAROLINA buuut "Let me show you a similar vehicle" DO NOT REWARD THIS KIND OF BEHAVIOR WITH A CAR PURCHASE. Way to be exactly the kind of slime balls that pop culture TV/MOVIES make you out to be. Thanks for going out of your way to mention NOT wasting my time, while you proceeded to waste my time.

beloved

Mar 18, 2015

Bought a 2005 Honda Accord at Gwinnett Place Honda 10 yrs ago. I've had this car for 10 yrs and it has served me well with 293,500 miles and it still runs good. I decided to buy a new one. Even though I have since relocated to another state I wanted to return to Gwinnett Place Honda. I must say though that my experience this time exceeds all the others. Michael Heng has to be one of the best salesman in the business. He's very patient, passionate and good at his job. It was my best car buying experience ever!?

kmdickson

Mar 10, 2015

My experience with Gwinnett Place Honda was great. I would definitely recommend them to friends/family. Maury Courtney was fun to work with and very helpful through every step of the process.

malloryjamesb

Mar 8, 2015

We just bought a used car from GP honda and i may say... WOW!! GREAT experience. What made it so great, was Mike Pham. One of the best, amazing, and most friendly salesman around. He really knows his stuff, and was so helpful and quite simple and understanding. He helped s to buy a car we didn't even think we would ever be driving, and we fell in love with it. He truly is the best salesman I've met, and i can't express it enough. So, looking for cars? Go to GP honda and ask for Mike Pham. I PROMISE, you will not be let down. Very, very impressed!

Warren

Feb 24, 2015

I bought my car here from Gwinnett Honda in 2011. Since then, Jeff Hawes has been my first and the only service advisor that I have had with my 2010 Civic Si. Jeff has always been friendly, efficient and straightforward and I drive over an hour and past several Hendrick and Honda dealerships for his service.

dieselman

Feb 13, 2015

I contacted ALL the Honda dealers in Metro Atlanta via email for a price quote on a specific Accord I wanted. Not only was Amel the first one to call me back within 5 minutes of sending the email, he had some very nice pricing on the car in under 10 minutes! He did not have the specific car I wanted in stock so I continued looking at other dealers. Almost a week later, I sent him an email on another possible Accord to see if he had it in stock. He responded to me like lightening with pricing and all associated fees laid out without me having to ask for it.When I got to the dealership Amel was very professional and knowledgeable. Having myself been in the car business for more than 15 years I can always smell a rat or a shady deal. I am happy to say Amel is a straight up car pro. He was able to get me what I needed on my trade to make the deal work. Since I was technically "on my lunch break" time was of the essence and he was able to get me through all the paperwork and in my new ride in about 30 minutes. A big thanks also to Jeff Sutherland his manager for helping get everything process quicklyFastest process I have ever been through!This is the first time I have ever delt with Gwinnett Place Honda and I can certainly say they earned my business, thanks to Amel being quick and efficient.Thanks again!-Russell Parr

Carlita

Feb 9, 2015

Thank you so much to GP Honda for helping us when we really needed it. I was recently in a car accident and my car was totaled. My fiance and I are getting married in less than 20 days and really needed someone to walk us through the car buying experience at an accelerated rate. Thank you so much to Shon Hood (Manager) who put in contact with an excellent sales person , Timi Obasanya and finance manager, James Myrick who turned our lemon of a situation into lemonade. Thank you so much to the team at the GP Honda for everything. We really appreciate it.Joel & Carlita Vazquez

Osi2009

Jan 24, 2015

After visiting several dealerships and researching the sale prices, I am happy my husband and I stopped by Honda at Gwinnett Place Mall. Mike Pham was friendly and professional during the whole process. He was helpful but not pushy, patient while begin informative. Every bit of paperwork was explained and review so that we were clear on all facets of our purchase. We drove off with a Honda Certified Used Honda Odyssey fully loaded with less than 20,000 miles. Reginald Dube in financing even got a better interest rate than that of our credit union. We are pleased with the service and overall experience at Honda Gwinnett Place Mall. We would recommend anyone interested in a quality vehicle to visit this location. -Osi09

Dinaker

Jan 17, 2015

After trying out in other Honda outlets, we walked into the Gwinnett Place Honda. I had already made up my mind to get a Honda CIvic. D. J . Milton there took care of our requirement in a very professional and friendly manner and helped us to finalize the deal in a very smooth and convenient manner. We drove out in our new Hoda Civic within a few hours of our visit - Competely satisfied and delighted with our decision and the exemplary professionalism exhibited by DJ. I suggest any one trying to buy a Honda car to visit this dealership and look for DJ Milton to enable the purchase process a pleasant experience.It is not out of place to mention about the cheerful Marquis that helped us on the finance part of the purchase.Thank you DJ and all your colleagues for the good service rendered. Keep up the good work and wish you all the very best in your career.RegardsDinaker Kirubakaran

Ky long

Jan 2, 2015

The first time when I went to their dealership, my family decided to look at the 2014 Accord EX-L. We wanted to take a Test Drive, but they denied because of our Minnesota Driver License. We still bought the car without the Test Drive. After the deal, the salesman take us to choose the car. We choose one, but the high temperature in the noon made us uncomfortable, and could not check the car carefully. When we completed the agreement, we found that the car has a scratch on the driver door. They offered the Promise work to fix it for free. After first 2000 mile, I found that the Forward Collision Warning poped up as randomly when nothing in front of the car, the windshield had two broken pieces inside it. The Service Manager told he will order the new windshield for one week. After one week, they told me to wait for one more week for the windshield arrives the dealer ship. After one more week, I talked with the other Service Advisor, he checked the order and told me the Service Manager did not order the windshield for me. He ordered again and told me to wait for one more week. After almost 4 weeks total, my windshield was replaced, but I am not sure that they change it or just put some black seal to fix it, because the Repaire Order show that the total dfor 30$. The windshield cannot be for $30. While I took the car back to fix the windshield, I told them about the FCW. They told my car was good and they could not fix it because they did not see any eror code, and they believe in the computer more than the customer. Until now, the FCW pops up more and annoys me while I am driving. They keep saying and denying to fix or repurchase my car. Do not go to this place. They will take your money and leave you alone.

Marty

Dec 29, 2014

Love Joseph Shin!! Referred to him from a friend and he made my car buying experience amazing!

rj2402

Dec 24, 2014

If anyone is looking for a dealer to deal with, Mike is the man. He was pretty friendly and on top of everything that needed to be done. More importantly, he helped me get the price that was reasonable for me. Because of Mike's knowledge and customer service, I brought home a great vehicle that I didn't think I would buy at that moment.

josephlloydlaw

Dec 20, 2014

Our experience at Gwinnett Place Honda was, aside from the unfortunate outcome, pleasant. We worked mainly with Timi however Brian was involved as well on the Sales side. Sam Whang was our Finance point of contact. Timi was accommodating with our needs and Sam truly gave the impression that he tried his hardest to work with us. Unfortunately, even after coming to an agreement on numbers and getting ever so close to signing for our new Accord, it seems as though $1,000 is what kept us from driving off in a new car.I wanted to add that Ramon is exceptional. He made sure our experience was a good one and did what he could to help us out. You can't go wrong working with him!

sofewgooddealersleft

Dec 3, 2014

I had a funny feeling about things once I arrived at the dealership, TrueCar report in hand, and all of the Civics had a painted on pinstripe on each side and all of the sales team were spaced out every ten feet in the lot, waiting to pounce. The TrueCar report didn't mention any extras (as their agreement with the service states that it should have) yet they then proceeded to try and tack on about $900 worth of accessories to the car saying that "these are the accessories that everyone asks us for." The accessories included $200 for wheel locks (MSRP of $55 on the Honda website), $200 for that paint stripe, $100 for the 3M paint chip prevention tape, and a few other things including a trunk tray. I didn't need any of these yet they insisted they couldn't sell ANY car without them. Fine.But then add to the fact that while i'm there, I receive another quote from them to my inbox that is over $1000 cheaper than what they're trying to get me to pay. Good thing I checked my email, and I then showed the email to the sales team, who took my phone to the internet sales manager. He came to me and claimed that he had sent me the wrong car in "the wrong template". Fine, once again. But then he couldn't lower the price of the car further (still with almost $1000 of accessories on it that I didn't even want).Eventually I sent them a screenshot of the TrueCar agreement that states that they can't add accessories that aren't included with the quote and they just fought back harder. Last straw.Super friendly staff, but don't bother with the dealership. If these practices are common, many more people are about to realize that the TrueCar price they love to show, is a sham since they add so many overpriced accessories.I should have listened to that funny feeling and avoided wasting my Sunday.

KenAtlanta

Nov 12, 2014

Mike Nabors was a nice, friendly and helpful salesman, but the service department is terrible. They sold me an expensive new car (hybrid) in July 2014 with a faulty navigation system (no one checked) and bad cruise control. They managed to fix the navigation, but could not care less about the cruise control. Avoid them.

Mosa Parvin

Nov 7, 2014

Joy Idemudia was my sales consultant and she was very good.

MusicMan

Oct 29, 2014

Our experience was amazing! Michael Heng was our sales consultant and Albert Thompson was our finance manager. I've had a few experiences buying from the dealership, and this experience was the best I've had BY FAR!!! I will definitely come back for our next vehicle!

Hoseok ko

Oct 28, 2014

He was really nice and i want to recommand him for everyone. He knows well aboutball cars and conditions of cars. Also, he provides reasonable price to you.

Mo Amirzadeh

Oct 25, 2014

Mr. Mair did a great job to helpi my nephow to get his first car. He was very nice and pleasant to work with. He understood our sitution and even came on his own time to get the things right and complete the deal.

Grace

Oct 23, 2014

I had great experience purchasing honda oddasy van from Tommy suh.. He was very kind and professional~He made me really like Honda car~

Jofish

Oct 23, 2014

Tommy Suh was very knowledgeable and friendly.!! Great experience! Help me with all my needs!!! Two thumbs up.

Joe

Oct 23, 2014

Thomas Suh is excellent.!! Very knowledgeable and friendly. Helped me with all my needs! Two thumbs up!!

Eunjung KIm

Oct 22, 2014

I really don't like to deal with a typical car salesman but when I visited this dealership surprisingly I had a great experience. Tommy was my sales person and he was pleasant to work with. His knowledge and friendliness made it easy for me to make a decision to get into the car I wanted.

Mike Jeon

Oct 22, 2014

Tommy Suh has helped me alot to decide on the purchase of Accord.He was very informative,polite, and patient. I would recommend him to my friendsThanks Tommy!!

chany000

Oct 22, 2014

I went to purchase my car and met Tommy Suh. He was very knowledgeable about the car and upfront about the cost. I really appreciate him being so honest about the cost. He was great and I would recommend anyone who needs a car to go to him.

sean.kim.7731

Oct 22, 2014

This guy was the BEST! Friendly and knowledgeable, also willing to work with you on price! I would recommend him if you ever go to Gwinnett Place Honda!

Dick Pryor

Oct 17, 2014

Bruce Rosario is very friendly, helpful and excited.

Vivian

Oct 14, 2014

I always come see Rick in service and he always gives me the best customer service. He always make sure I am completely happy and satisfied and understand what was done to my car. Rick is the best!

etheodate

Oct 7, 2014

I never really expected to walk out with a 2014 Honda Accord. My husband and I brought in my 2008 Honda Civic for an oil change, we were told it would be about 20-30 minutes before my car would be ready, well just like any female I decided to window shop while my husband went to the restroom. That's when I met Steven. From the moment he said hello I was dying with laughter. Steven made our car buying experience truly memorable. He was sincere, kind and FUNNY!We saw right away the reason why he was in this field. So often our experience with buying cars has been mediocre to say the least but yesterday we had a blast and I got a new car out of it all! Who wakes up in the morning takking about their sales person? We did! In a fantastic way Thank you Steven!!!! Troy and Albert. Steven, you are our Wow factor.

Hoa Luu

Oct 4, 2014

Ask for Danny Moon! The staff at gp Honda are all professional. However, I had the pleasure of working with Mr Moon who made me feel like a cherished customer (as opposed to other dealership employees who viewed customers as potential dollar signs and nothing else). Got me a good deal on a reliable car and best part was I got in and out. No running around and calling me back and that's important for a businessman on the go like myself. Big thanks to danny and the team at gwinnett place honda.- Hoa

yasumatsu

Oct 3, 2014

I purchased 2007 Honda Civic car 2 weeks ago. Bogie was so kind to help me to find such a great car. But, unfortunately, I had a flat tire last week, I went to the service center. Steven kindly helped me with the replacement of the tire faster as I thought. I'd strongly recommend anyone to this great dealer and place. I'd appreciate guys and all of staffs so much.

Kevin

Oct 3, 2014

Tommy Suh was very kind and very attentive to my needs.

Iphanise

Oct 1, 2014

Joy Idemudia was very pleasant and very knowledgable about the car and we liked that very much. She was the best!

Latoya

Sep 30, 2014

Michael Heng is a very nice and patient salesperson and really takes good care of his customers. He was back and forth all day making sure we were okay.

Yohannes desta sports fan

Sep 27, 2014

Great customer service and my sales guy Lue was very good sales person

Leah Schroeder

Sep 25, 2014

This is my third time coming to the service department here and Steven Shoemake has consistently been efficient, welcoming and knowledgable and just overall great customer service.

Mrs. Han

Sep 25, 2014

My car wasn't working while I was at the mall and Tommy Suh came to the mall to help me and jump started my car for me to bring it to the dealership. Now I am getting my car fixed and a new battery. I am so thankful and appreciative of Tommy's help!

Bruce

Sep 22, 2014

Super sales service from Kamal. No pressure and a lot of relevant facts made the experience my best in years.

Trung N Ho

Sep 17, 2014

Stanley Chen was my sales consultant today and he was excellent! Easiest car buying experience ever!

mahalo790

Sep 13, 2014

I recently purchased a 2014 Civic from Gwinnett Place. I worked with Bruce Rosario in Sales, and Richard in Finance. Bruce was excellent, he made the whole experience easy and pleasant. I did not have any sales hassle and was able to make a decision that best fulfilled my needs. Richard also assisted me thoroughly and was informative, furthering my purchase confidence. I highly recommend this dealer as my best experience to date.

Vivian

Sep 12, 2014

Dustin Vance was the most caring, efficient, humble, friendly salesman I have ever worked with. I love his manner. He helped us with all the gadget stuff and made it all so easy for us. I just can't say enough. I don't know how long he's been working here but he's one you DO NOT want to let go. We've had Volvos since 1992 and just bought a Honda Accord and it was because of Dustin. I would highly recommend Dustin specifically to all of my friends.

Mike19471947

Sep 8, 2014

My family and I have bought four cars from Gwinnett Place Honda in the past three years and the buying experience just keeps getting better. I got a very good price on the 2014 Accord I recently purchased and experienced the best customer service ever. Michael Heng has great product knowledge, is courteous, respectful and patient - truly someone you want to do business with. He listened carefully to me describe my interests, made several helpful suggestions and created the perfect "fit" for me. Negotiating for price was fair and business-like, and no games were played (unlike another dealer I was considering). I credit Michael with setting this tone in our dealings. In summary, I'll be back and I'll ask for Michael Heng's help again. And, the management team, especially Chad Mills over Internet sales and Jeff Sutherland, are top notch as well. I check out other dealers, but always find that GP Honda is the best choice.

Edisa

Sep 3, 2014

Thank you Mike for a wonderful experience you made my first car such a great experience. To anyone who is thinking about buying a car Mike is the man you want to go to!!!He did what I thought was impossible he got me a great price at a great interest rate with great customer service.I would highly recommend Mike to anyone that is looking to buy a car.He will make it happen.I appreciate all you did and your patience with me.Words really can't describe how thankful I am.Thank you Mike once again !!!

Ingrid

Sep 2, 2014

Virgil went to talk to a customer who had hit something with her car and was not very easy to deal with. He kept his cool the entire time and was patient and listened to her even while she was calling her husband and he even talked to him as well. In the end he even took her back to see her car and explained further the damages. I was very impressed with customer service. That would have been excellent training for other advisors to see.

jlm5547

Aug 30, 2014

I have limited hours available for car shopping, so I called prior to visiting this dealership to help ensure there was a real reason to visit. It's also a bit of a drive, so this was made clear to the salesman (Lou Lamothe) as I didn't want to waste my time or gas, especially since I was going to drive in rush hour traffic on a holiday weekend. Lamothe encouraged my visit, though it was made clear I would not be accepting the sticker price. When I finally got there, I got the impression that I knew more about the model than Lamothe. When we were taken in to his desk, he started writing up some form with the sticker price. I questioned this and he advised he had to write it up and take to his manager to get different pricing. Lamothe offered no change in pricing and eventually brought over his "manager". Both kept repeating themselves about the warranty benefits, which I was aware of prior to my visit. After going back and forth and my reiterating I had no interest in the vehicle at the sticker price, they finally came back with a different number. It was barely down from the sticker. They completely wasted my time and gas. I would not recommend this salesman and if all employees are as rude and unthinking as Mr. Lamothe, then I would not recommend this dealership either. After exiting the building the salesman named Rodney followed and asked if I was planning a trade-in as if I didn't know that was an option. Why they thought I wasn't aware of that option, I don't know. My only conclusion is they thought I was less than intelligent. Overall I was unimpressed with the knowledge and service and extremely annoyed that my time was wasted.

Marie

Aug 22, 2014

Daniel Limb was very cooperative and just a nice person!

Traci

Aug 20, 2014

Meeni Yim gave excellent service today in my accord purchase.

blatham28

Aug 19, 2014

This is the 7th car I have purchased from Gwinnett Place Honda within a 4-year timeframe. And each time it just gets easier and more wonderful. Bruce Rosario is our favorite salesman, and what can I say about the manager, Chad Mills? He is like FAMILY to us. I walk in, tell Chad what I need, Bruce runs and finds it on their lot or another Hendrick Motors lot no matter how far away, they give me an unbelievable trade-in deal since they have all of the records in their service department; Sam does the paperwork so quickly -- already knowing we would never live without the service agreement (the service dept is the BEST!!), we want the 100,000 mile warranty, so all we do is sign, and we are out of there. Payments exactly in range we can afford, low interest, and a totally amazing buying experience. I used to go to other Honda dealers in town, but NEVER again. Trust me, Gwinnett Place is way above the others!!!!!!! Thank you my friends --- the waves of hello, the hugs, the amazing service. You make buying, owning, and operating a car so simple!! Love you all.

Courvoisier demps

Aug 19, 2014

Lenny was very kind, patient, and informative in helping me pick out my new car. Financing with Albert was a breeze and he took the time to assure I was comfortable with my out the door price. Tiara and kanobi were excellent in helping me find accessories for my new car.......overall a great experience.

Glen saulnier

Aug 19, 2014

Tommy and Albert were great. I appreciated the no presure actions and appreciated their willingness to do whatever they could do to get the price down. Great job and many thanks.

rwnylen58

Aug 18, 2014

From Greeters, to Sales Staff, to Finance, each and every person at Gwinnett Place Honda was professional, friendly and attentive to what I needed. This is the 3rd vehicle purchased there and it certainly will not be the last. Kudos and high marks to all!

Ms. Kathy Heintz

Aug 18, 2014

Mike Crouch is my service advisor and he is just the best. He remembers everything. He is the best advisor I've ever had and I've been coming here since 1990.

milpat16

Aug 16, 2014

Thank you Joseph Shin-Sales & Leasing Consultant, Jeff Sutherland-Internet Sales Manager , David Kwon-general sale manager for your patience and time I would highly recommend buying cars from Gwinnett place honda and tell all of my friends and family

hmcdani903

Aug 15, 2014

I saw ads from Honda boasting about the big "clearance event" and I went to Conyers Honda which is near my home. I spent two weeks negotiating with Conyers Honda trying to get the "clearance" rate on a car and they would not budge! I finally got fed up and emailed Gwinnett Place Honda. I told them exactly what I wanted and they emailed me right back with a price. It was $4,750 less than Conyers and there was no negotiating (which I hate). The next day I want to Gwinnett Place Honda and my salesman actually met me at the door with papers in hand! We sealed the deal within 1/2 hour and I was out of there in a matter of a few hours (because of detailing and extras I bought for the car)! EVERYONE at the dealership treated me with dignity and respect. I told my salesman Joseph Yim that he has a customer for life!

Sanna Lee

Aug 5, 2014

Daniel Limb made my experience at the dealership today buying my new car extremely pleasant and easy! He is very thorough and patient and didn't waste my time with sales games and I really appreciate that. I would recommend him to anyone looking for a new or used car!

Cameron

Aug 1, 2014

He was very helpful , always answering our questions and taking his time. Never gets tired of a answering them. He knew what he was talking about also!!

Lynn Shine

Aug 1, 2014

David, Richard, Aaron, Marquis and lady who coordinated my appts were extremely helpful, patient, professional. I'll be back to buy my sons car soon! Thanks so much to all, Lynn Shine

Henry and Jan Howell

Aug 1, 2014

Joseph Shin is exceptional. He goes overboard and takes the extra step to please his customers. A salesman doesn't get better than Joseph. We kept him out in the hot sun for a long time and he was so patient and so delightful and not once seem agitated. He set up my phone and my Bluetooth and he has just made a friend forever in both of us.

Pete

Jul 31, 2014

Danny Moon seems to know how to take care of business and that is a compliment. He's not flashy and just gets down to the stuff and that is a pretty good match with my personality style--he was a straight shooter and I appreciate that.

Candy

Jul 29, 2014

Joseph Shin is excellent. He is very professional and good with his customers. He is very knowledgable about the vehicles and products and explains everything very well and makes it very easy to understand, which is very important to the customer. I hope you guys keep him and I will keep sending more customers to him! Gwinnett Place Honda is very lucky to have an asset like Joseph!

Pat and Tom

Jul 28, 2014

Danny Moon was the first person to come up to us as we were looking at cars and he was the perfect salesman--he didn't put us under high pressure and knew all the answers to our questions and when he didn't, know the answer, found it out for us.

Pamela Shaw

Jul 28, 2014

Joseph was a wonderful sales person. I have worked with a different person the last two cars I purchased however Joseph made this a great experience. Sam the finance man made it possible for me to get a good deal.

Mark

Jul 23, 2014

Daniel was very responsive, efficient and helped me get through the process on a quick manner and knows his business.

Phyllis

Jul 23, 2014

Daniel Limb was very informative and thorough and polite and courteous.

Ron

Jul 23, 2014

Mr. Aaron Hardy was extremely helpful and courteous! It was a pleasure working with him.

Sau Cheung

Jul 22, 2014

Kamal was great, we had a good experience purchasing our new Odyssey today.

hmiars

Jul 15, 2014

Gwinnett Honda and Bruce Rosario are the best I have worked with and I've bought quite a few cars in my day. They honored the online quote (which was below all the other Honda dealers in the area), got us in and out of the dealership with the car in record time and just made the car buying experience painless. We will be back in the spring for my daughter's car. I highly recommend them!

Doris

Jul 14, 2014

Danny Moon was honest and to me that is very important. I felt the same with Tiara. The questions I asked, they answered them or got me an answer. Danny and tiara were both very patient and that is also very important to me.

Lawrence Holter

Jul 14, 2014

I appreciate the courtesy of all employees at this facility. You helped me calm down in a moment of crisis, or so I thought. I'm just moved to let you know it's a pleasure to be here.

Anthony Doan

Jul 12, 2014

Tommy was probably one of the most honest personI have ever met. First, I bought my son a Civic SI.Great experience last year. This year, me and my wife bought Accord Coupe and Pilot from Tommy. Albert was also a great finance manager. I've been impressed with everyone we have dealt with!

Sue Phillips

Jul 11, 2014

Will Houston is friendly and he makes you feel welcomed and comfortable. You feel like you can sit back and relax while he's servicing your car.

jbaek84

Jul 10, 2014

I walked into the dealership expecting an all out war, but i was totally wrong. I've heard from friends what a nightmare buying a car can be, but that wasn't the case for me. As soon as i walked toward the front door, my salesperson Joseph Shin greeted me. He was very courteous and polite, and did not pressure me at all. He explained the whole car buying process to me so that i would know what to expect. Joseph, showed me features on my 2014 Pilot that i had no idea that even existed. I was pleasantly surprised by my car buying experience at Gwinnett Place Honda and my salesperson. I have no doubt that next time i need to purchase a car, that this is the dealership and salesperson that i want to do business with.

wkrakeel105

Jul 10, 2014

Niko and James are phenomenal people! I came home from vacation to find a letter in the mall from GPH offering an great amount for trading in my Honda Fit! I had been wanting a CRV for quite awhile and took them up on the awesome offer. I originally came in for a new car and that's how I met Niko! Mind you I got to the dealership a little after 8pm.... Niko and James stayed till almost midnight to finish out the deal with smiles on their faces and nothing rude to say! James remembered my husband and I from when we bought the Honda Fit 2 years ago, and that made me feel even better about choosing such a wonderful dealership! Thank you so much Niko and James for a wonderful experience! P.S. I LOVE MY CAR!

Carol

Jul 10, 2014

Joseph was very helpful and informative. He made sure the process was fun and as simple as possible.

jbaek84

Jul 10, 2014

I walked into the dealership expecting an all out war, but i was totally wrong. I've heard from friends what a nightmare buying a car can be, but that wasn't the case for me. As soon as i walked toward the front door, my salesperson Joseph Shin greeted me. He was very courteous and polite, and did not pressure me at all. He explained the whole car buying process to me so that i would know what to expect. Joseph, showed me features on my 2014 Pilot that i had no idea that even existed. I was pleasantly surprised by my car buying experience at Gwinnett Place Honda and my salesperson. I have no doubt that next time i need to purchase a car, that this is the dealership and salesperson that i want to do business with.

Lmcrea

Jul 8, 2014

I would recommend this dealership to anyone. The sales team and finance representatives listened to and honored all my needs. I was very pleased with the service I received and extremely satisfied with my car.

pankajpune

Jul 7, 2014

I purchased my first CRV from Gwinnett Place Honda. I am very impressed with their willingness to deliver best to customer. My purchase experience was too smooth as I went to see the car and finance options and came out with Car.Salesperson Mr. Bruce Rosario helped me in finalizing the deal so quickly. He was fantastic, good knowledge of CRV, very friendly person to talk.I took finance from Honda Financing and got very nice deal. Overall I am happy that I purchased my CRV from Gwinnett Place Honda.

Jean Gaddis

Jul 7, 2014

I was coming in for service and Kendyl called me and brought me over to look at the new cars. I wanted something with the top of the line safety features-I love the rear view camera, the lane departure warning and the navigation. I wanted a silver car and Kristian found me one. I came here the first time because Doug Newhoff told me to and I had a great deal waiting for me. David Kwon completely explained the numbers to me. As a 25 year realtor, numbers are very important to me. I know where every penny is going.

Mamadou

Jul 7, 2014

Great customer service with Mr Bruce Rosario at Gwinnett place Honda

ToddTEvans

Jul 6, 2014

Mansoor Butt was as good, experienced, helpful and courteous as they get. His patience, understanding and car knowledge was excellent. He truly did seem to be on our side and stayed positive throughout the process. The sales GM, or "boss" Christian G. Was superb in doing what was necessary to make sure the deal happened and support the deal happening. We felt cared for and a fair transaction definitely occurred. THANK YOU MANSOOR AND KRISTIAN!!! Todd T. Evans, MAJ USA retired.

Timothy Myers

Jul 6, 2014

Paul Hett at Gwinnett Honda was very professional, and friendly. He provided excellent customer service, and honest advice. And the finance person got us a great deal.

David

Jul 2, 2014

I bought a new civic and got a great deal. Joe and Aaron and were great. They were very friendly, professional, and courteous. Love my car!!!

trishahosemann

Jul 1, 2014

Had a wonderful experience buying a new 2014 Honda Accord Sport - everyone from my sales person Bruce Rosario to Kobani who helped me with options was wonderful. I will definitely recommend GP Honda to everyone I know!

Debbie Sutherland

Jul 1, 2014

The service at Gwinnett Place is in my opinion the best in the SE. Everyone is always friendly and helpful. We drove from Montgomery to get our van transmission worked on and they had it ready in three hours where it would have been two weeks in Montgomery. Jean was the lady that helped us, and Cam and Jae made sure before we came that they had the part and we would be ready the same day. We appreciate the entire Gwinnett Place dealership from sales to service.

Jessica

Jun 27, 2014

I have never purchased a new car,but this experience was wonderful!

Satoshi

Jun 27, 2014

Joseph Shin is a very kind and explained important issues to me completely.

MarkHoyt

Jun 26, 2014

Very positive experience could not be more pleased. Gwinnette Place Honda helped us out when our '05 Pilot died and we needed a new one fast for a cross-country trip. Mike Pham in sales was very helpful and knowledgeable. No high-pressure sales tactics he showed us what we asked to see and answered all our questions; then stayed late to ensure that we got what we needed. When we stopped by the next day to pick up the cargo mat, Mike Crouch in service volunteered to help install our pet barrier in the cargo area, making a difficult task on a hot day much quicker and easier. This was our best car-buying experience ever!

CaliforniaBound

Jun 26, 2014

Very positive experience could not be more pleased. Gwinnette Place Honda helped us out when our '05 Pilot died and we needed a new one fast for a cross-country trip. Mike Pham in sales was very helpful and knowledgeable. No high-pressure sales tactics he showed us what we asked to see and answered all our questions; then stayed late to ensure that we got what we needed. When we stopped by the next day to pick up the cargo mat, Mike Crouch in service volunteered to help install our pet barrier in the cargo area, making a difficult task on a hot day much quicker and easier. This was our best car-buying experience ever!

Lizb

Jun 23, 2014

Bruce and Sam made buying a new car really easy! The process was fast and stress-free! Thanks!

Linda

Jun 23, 2014

Joseph Yim was informative to the extreme and explained everything to my friend and I. He works very well with seniors and that is very important to us. He is also going to set up my Bluetooth in the car and he's going to go over everything again so I know the ins and outs of my car. I am so excited about my car and the reverse camera!

Udoh Etukinoh

Jun 20, 2014

Will Houston is very professional. I worked with GM for 11 years so I have a knowledge of customer service and I would say he is the best! He knows how to talk to customers and knows how to promote the company.

MichalK

Jun 20, 2014

I had dealt with GPH for years on each Honda I owned and really like their service. We needed to upgrade our family car so I went to GPH. I had a great sales guy (Thank you Tommy Suh) and didn't feel pushed at all. I took my time with everything, gave them my criteria and they did the legwork to find me a great deal on a certified pre-owned Odyssey. After, I took the older Honda we had to the service department to have some much needed maintenance done and the service department was great, just as I remember (Thank you Jeffrey Hawes). I have never been disappointed in this dealership, and would recommend them to anyone (which is more than I can say for other Honda dealerships I've been to around town). Thanks for a job well done guys!

Jo

Jun 18, 2014

Joseph was the best salesman. He was very knowledgable was able to explain all aspects of the car. I have been coming here do to the great service and turnaround time on repairs. Kam has always taken the time to explain what need to be done on the car. Ronnie in service dept. is also on top of things he keeps me informed of up coming needs for my 97 prelude. I would not think of buying a car from any other dealership. I travel 24 miles to come her. I have a dealer 6 miles from my home.

Gail

Jun 17, 2014

Rick Zarpentine is highly professional, combined with kind and courteous public relations skills. He has been so helpful and is very knowledgable about the car.I would recommend him to my best friends.

Hannah

Jun 14, 2014

Love my new CRV! I'm so excited about my new car. Joseph was very helpful and patient.

Janice

Jun 14, 2014

Aaron Hardy was a pleasure to work with today. He is nice and funny and helpful and professional. I appreciate his straight forward, no fluffy stuff way of selling me my pilot.

Ashley

Jun 14, 2014

Danny Moon was my sales consultant and he made this my favorite/best car buying experience I've ever had! I didn't know buying a car could be so pleasant and stress free! Danny isn't pushy or in your face about anything--just laid back and easy going and makes you feel comfortable with the big purchase you are about to partake in. Would recommend this dealership and Danny to anyone in the market for a Honda!

Emily

Jun 14, 2014

Amel helped me today and was wonderful. He made it very simple and not stressful at all. So excited about my new civic.

Brian Chan

Jun 14, 2014

This place is clean and everyone is nice. Rick was helpful, and he suggested things that would be better for me.

Rena

Jun 11, 2014

Service Advisor, Rick Zarpentine, deserves more than 5 stars all the way around! He went over and above to give me fantastic service plus assisted me with my insurance company. Kudos to him and the whole service department at Gwinnett Place Honda.

Mary

Jun 10, 2014

Joseph shin was great! Very professional,easy to work with.

helenbaek

Jun 9, 2014

I just bought my very first car from these guys this weekend and they made the whole process very easy and enjoyable. I traded in my old 2004 Honda Civic for a 2014 Accord EX-L. My salesman Joseph Shin was so helpful and very knowledgeable. He answered all my questions politely and showed me all of the cool features of the car. I would recommend Joseph to anyone who's looking to buy a Honda. The finance managers were also very helpful and guided me step by step through the whole process. This being my first time buying a car, I was pretty clueless but they got me everything I needed. I got a good deal and a good rate. I couldn't be happier with my purchase!

Audrey

Jun 7, 2014

Today I bought my very first car. Our sales rep Aaron made the experience so easy and fun!! It was like buying a car from a friend He even made the experience a blast for my parents (who are somewhat hard to please)

Vivian Tran

Jun 6, 2014

Rick Zarpentine is my advisor and he always takes care of me!

Hannah

Jun 6, 2014

Pleasantly surprised. The salesman was able to determine what we wanted and worked with us on details. The finance department was able to help us with our credit situation. I never thought I would say this but got quality service and quality advice from a car salesman.

Bridgette

Jun 2, 2014

Tommy did a great job. He was the salesman that pressured us the least, which is why he earned our business. He did not make us feel rushed, even though it was almost closing time. He even helped our 3 year old with his alphabet why we looked at the van.

Retired couple with grandchildren need a van!

May 28, 2014

Fantastic process from the time we walked in the door. Great personnel to answer all questions. We recommend Gwinnett Place Honda to one and all. Doing internet research in advance helps to seal the deal.

Xiaobin

May 26, 2014

Tommy Suh is a great guy, very professional. He is very straight forward and didn't waste our time with fluff.

John and Jada Grass

May 26, 2014

Great Time buying our new 2014 Honda Odyssey ! Tommy Suh and Jeff Sutherland were wonderful to us and so helpful in our buying process. They both along with Albert Thompson and Tametrice Barnes went above and beyond to get us in our new vehicle!!! We are so happy with our new Odyssey !

Kelsey

May 26, 2014

I came in to get a new car over Memorial Day weekend. They were very helpful in figuring out financing options for me.

Stacey MC

May 26, 2014

I had a great experience from beginning to end. My sales person, Bruce, was very laid back and no pressure. Plus, he's a riot!

crazierthanyou

May 25, 2014

I went to this dealership because it is a reasonable distance from where I live and they have a large selection of the car I was in the market for. Upon arrival, there were several salespeople (I guess) standing around outside. The salesman rushed up to me right away. Sometimes, it would be nice for them to give you a chance to look before they descend on your like vultures on roadkill. I looked at several cars, drove a few, then decided on one. The salesman was reasonably friendly, making small talk and such. When we went inside and began the paperwork on the purchase and my trade, the friendliness all but disappeared. It was almost like a police interrogation when he was asking me about my trade in. His attitude was really off putting and I nearly asked for another salesman. I have NEVER visited a dealership and not been offered snacks, water, coffee, etc. I was offered nothing, only told that the vending machines were "over there" in an offhand comment as the salesman was walking away. In fact, the overall attitude of the entire dealership was unfriendly. Besides the salesman and the fiance guy, NO ONE greeted us or anything. Everyone was just standing around gossiping. I also had a ridiculously long wait to get in to see the finance manager, even though they were sitting in their offices talking and eating. I probably will not visit this dealership again based on this experience. I've had much better experiences at other area dealerships. Other dealerships probably have better prices too, along with no dealer fees. This dealer does charge fees.

CrazierThanYou

May 25, 2014

I went to this dealership because it is a reasonable distance from where I live and they have a large selection of the car I was in the market for. Upon arrival, there were several salespeople (I guess) standing around outside. The salesman rushed up to me right away. Sometimes, it would be nice for them to give you a chance to look before they descend on your like vultures on roadkill. I looked at several cars, drove a few, then decided on one. The salesman was reasonably friendly, making small talk and such. When we went inside and began the paperwork on the purchase and my trade, the friendliness all but disappeared. It was almost like a police interrogation when he was asking me about my trade in. His attitude was really off putting and I nearly asked for another salesman. I have NEVER visited a dealership and not been offered snacks, water, coffee, etc. I was offered nothing, only told that the vending machines were "over there" in an offhand comment as the salesman was walking away. In fact, the overall attitude of the entire dealership was unfriendly. Besides the salesman and the fiance guy, NO ONE greeted us or anything. Everyone was just standing around gossiping. I also had a ridiculously long wait to get in to see the finance manager, even though they were sitting in their offices talking and eating. I probably will not visit this dealership again based on this experience. I've had much better experiences at other area dealerships. Other dealerships probably have better prices too, along with no dealer fees. This dealer does charge fees.

JaneKim5

May 24, 2014

Had a great experience at Gwinnett Place Honda. Danny was wonderful and I love my new 2014 Honda CRV! Will definitely recommend this dealership to everyone!

Stacey MC

May 24, 2014

I had a great experience from beginning to end. My sales person, Bruce, was very laid back and no pressure. Plus, he's a riot!

Brooke

May 24, 2014

Michael was great and helpful! He helped me get into my new Civic and I only have only positive things to say!

Jordan

May 24, 2014

My civic purchase today was so easy, the easiest time I've ever had buying a car! Mike was wonderful! The best salesman I've ever had!

Sigfrido

May 24, 2014

Maury was absolutely great to work worth. He was most helpful and looking out for my interest and I know that he was working on my behalf. I'm quite happy with my purchase!

Bud

May 24, 2014

Dustin Vance was probably one of the most patient people I have ever met. He answered all of our questions in good humor all the time. There was never any indication of a rush or a need to hurry and we are going home feeling like he is a friend of ours. Chad Mills was very nice as well. Albert was also a very nice person. I've been impressed with everyone we have dealt with!

Emily

May 24, 2014

Amel was a pleasure to work with. Sold me my CRV with zero pressure.

Glenn

May 24, 2014

Danny moon was very kind and helpful all throughout the car purchase. He made it very easy and pleasant. Would recommend him to all my friends and family.

Roger

May 23, 2014

Great experience, the deal was handled quickly and I couldn't be happier.

Akemi1

May 19, 2014

My first impression with GPH was with Bruce Rosario, who went above and beyond giving me a non-typical salesman approach. He didn't try selling me - instead, he let me tell him what I was looking for and showed me what my options were based on what I really wanted. He did EVERYTHING right and this was my fourth dealership. Bruce gave me a tour of the service department, which was very impressive and introduced me to Ronnie Butler. Bruce was very personable, down-to-earth, and I felt truly honest and on my side. Then the tough part came. . . the numbers, that's when Chad Mills step in and together with Bruce, I felt like they were really trying to get me the CRV that I had my heart set on. They didn't give up, they stayed with me through my back and forth indecisiveness (even when I was worn out) - they "wanted me to drive away with the new CRV". I felt if they weren't ready to go home, then I had to stay right with them. Fortunately, everything worked out and then I was sent to talk to Jamal Gunn, who was just as personable as Bruce and Chad. I felt like I had the three BEST people on my side - all working with me to get this CRV. That was Friday night and 3 days later, I couldn't be happier!!! Thanks to all of them for everything!

Maria

May 16, 2014

Danny Moon was very helpful, knowledgable and held a good rapport. And I will definitely work with him again in the future!

jcaricato

May 14, 2014

Everyone here was so helpful when I bought my Honda CR-V! Joseph Shin was my salesman and made the process easy and fun. Would definitely recommend this place for anyone in the market for a new car! Honda's are the best!

Sheila hare

May 13, 2014

Joseph shin was Quick and to the point. Let's do business.

Jin shin

May 12, 2014

sales person gave me excellent service Ans I purchase the new car and I am very happy for the service and vehicle

Mark

May 10, 2014

Daniel Limb was super helpful and easy to work with. He helped me get the car I wanted at a price I was more than happy with. Easiest buying experience ever!

Assi

May 10, 2014

Just purchased my seventh accord from Marco at Gwinnett place Honda. He was wonderful and made the buying process simple and painless. Will be back for my 8th Honda!

Kevin

May 10, 2014

Tyrone was a great salesman. He sold us on the accord and made the process very easy.

Mrs. Na

May 10, 2014

Everything was just exceptional. Joseph Shin was so courteous. We will definitely come back to purchase again and will refer everyone to Gwinnett Place Honda!

Yesenia

May 10, 2014

Mr. Hardy was very nice & very helpful I really enjoyed buying my car from him . This is my second purchase from Honda and I will highly recommend it everyone.

Dana Clark

May 10, 2014

Joseph Yim was AMAZING!!! We bought a car from him last year and then referred our brother, who purchased a Civic. Great experience. Very professional young man. The whole staff at Gwinnett Place is top-notch!!

Cheryl

May 7, 2014

Danny Moon was excellent. Very personable and funny. I think he knew what he was talking about and he was very helpful to me.

Stephen

May 6, 2014

Denis is a good guy, he is always very helpful. Give him more money! :) he is an asset to Gwinnett place Honda.

John

May 2, 2014

Great easy quick buying experience today. Danny was especially helpful.

David Bowie

May 2, 2014

Cam and Jean both always provides the best service, I have been a Honda owner for 25 years and have been completely satisfied

Matt

May 2, 2014

Bruce Rosario is a miracle worker. He helped me get out of a nightmare situation and into a much better one.

Theresa Thomas

Apr 30, 2014

Virgil was great!!!! He explained everything that was done to my car in full detail and made me feel very comfortable.

grausoamber

Apr 28, 2014

This weekend I was amazed with my car buying experience at Gwinnett Place Honda. My salesman Bruce Rosario went above and beyond making me feel so comfortable and not pressuring me. His manager Chad Mills even stepped in to help get me to a rate I could afford. That is what I call going above and beyond.Even though the Jeep I wanted was at an amazing price I don't have the best credit so when the interest rate was high I was not surprised. I was however surprised when both Bruce and Chad understood my concerns. They did not pressure me to make a decision but instead they kept working with me and for me going through different options until we found one where I felt 100% comfortable. I bought my 2010 Jeep Wrangler on Saturday and can honestly say it was a stress free and truly enjoyable experience.The experience was concluded with the Finance manager Robert Turner who again did not pressure me into any extras but fully explained my options and what would be in my best interest. These three guys made me feel like they cared about me and my needs. I highly recommend that anyone in the market for a car go to Gwinnett Place Honda. They really do make you feel like family.

Theresa Thomas

Apr 28, 2014

Virgil was great!!!! He explained everything that was done to my car in full detail and made me feel very comfortable.

Hanna

Apr 28, 2014

Love my new white Honda accord! Robert was my salesman and a pleasure to do business with. Would recommend this dealership and rob in particular to everyone!

Amber Grauso

Apr 28, 2014

This weekend I was amazed with my car buying experience at Gwinnett Place Honda. My salesman Bruce Rosario went above and beyond making me feel so comfortable and not pressuring me. His manager Chad Mills even stepped in to help get me to a rate I could afford. That is what I call going above and beyond.Even though the Jeep I wanted was at an amazing price I don't have the best credit so when the interest rate was high I was not surprised. I was however surprised when both Bruce and Chad understood my concerns. They did not pressure me to make a decision but instead they kept working with me and for me going through different options until we found one where I felt 100% comfortable. I bought my 2010 Jeep Wrangler on Saturday and can honestly say it was a stress free and truly enjoyable experience.The experience was concluded with the Finance manager Robert Turner who again did not pressure me into any extras but fully explained my options and what would be in my best interest. These three guys made me feel like they cared about me and my needs. I highly recommend that anyone in the market for a car go to Gwinnett Place Honda. They really do make you feel like family.

Hanna

Apr 26, 2014

Love my new white Honda accord! Robert was my salesman and a pleasure to do business with. Would recommend this dealership and rob in particular to everyone!

Holly

Apr 26, 2014

Dustin Vance was very helpful and polite and knowledgable and made my buying experience a breeze!!!

Donna

Apr 26, 2014

Every time I come to Gwinnett Place Honda I have the best service experience, the service staff along with the service manager go above and beyond to make my visit pleasant. I would definitely recommend coming here for your service needs.

Kartik

Apr 26, 2014

Virgil gave me a good deal. Nice experience. Very good location

Kartik

Apr 25, 2014

Virgil gave me a good deal. Nice experience. Very good location

Nelson Ashbrook

Apr 25, 2014

This was the best car buying experience in over 30 years of Honda ownership! I could not find any areas for improvement. This dealership will continue to receive my business and the owner is very fortunate to have such excellent employees!

Edward Beck

Apr 22, 2014

Hello, my name is eddy. I came to Gwinnett Place Honda looking for a new Honda civic Si, and at the current time owned a 2008 Honda civic Lx. My credit wasn't the best but I really wanted a new car. Shon Hood was my salesman and told me not to worry and that I would walk out with a new car. Well after a few hours I walked out with a 2010 Honda accord V6 six speed; which is a vehicle that was way better than what I was looking for in my opinion! I recommend you speak with sales man Shon Hood at Gwinnett Place Honda, if your looking to leave in a new car the very same day that you walk in. He was very help full, and will work hard to make it work out for you. Thank you very much. I love my new purchase.

Woody Allen

Apr 18, 2014

We had a disagreement on what should be done to my car and I discussed it with Rick and he agreed with me and did the repairs that I asked for.

Claudia

Apr 17, 2014

Rick is always nice and professional. I trust him.

ksrajeshk

Apr 15, 2014

I recently bought my 2014 Honda Odyssey from Gwinnett Place Honda... I had a very good experience in purchasing my car within few hours. The sales person Mr. Joseph Shin enthusiastically answered all my question about the new car. He quickly finished the paper work for me which will usually take a very long time. I will definitely refer Mr. Joseph to my friends if they wanted to buy a Honda car. We are very happy with our new Odyssey.

HughKwok

Apr 15, 2014

I bought my 2007 Honda Fit from Gwinnett Place Honda in 2006. I am still driving my car and am still happy with the product. The buying experience was not so great. This was partly my fault as I was not planning on buying the Honda, but the dealership was on the way to my planned destination. The 2007 Honda fit was a new to the US model back then, so I pretty much paid full price. The problem was the $500 protection package that I later found out was nothing more than a wax job. I was really pissed and emailed the dealer the following days. I think my complaints reached a manger and in the end I got $200 of my $500 wax job money back. Fool me onceForward 8 years later, I was shopping for a new car for my wife and the Honda CRV was a potential buy. Gwinnett Place Honda was next to the Subaru dealership that I just was at, so lets have a look. Long story short, Gwinnett Place Honda was doing the same dealer installer option crap they were doing 8 years ago. Instead of $500 wax jobs, now they have $200 pin stripping, $200 3M clear door tape and $100 wheel locking nuts. We eventually bought a Subaru Forrester. I was at two VW dealerships, three Subaru dealerships, but ONLY Gwinnett Place Honda had these types of dealer rip off add on. They are a huge dealership, maybe biggest in GA. I cant imagine the type of money they make on these type of rip off mark ups. I know people dont have to get ripped off. Just walk out and find a dealership that has some type of integrity.

Woody Allen

Apr 15, 2014

Joseph Shin was very straightforward and a helpful young man. He treated us very nicely. They were all very respectful and didn't treat us like we didn't know anything. Sam Whang gave us some very significant options that we exercised, ie. lease or purchase options. Sam was very informed and explained everything factually. He was very pleasant and respectful as well.

Najiyyah Nashid

Apr 15, 2014

Will is an asset to this facility, because when I come for repairs, he makes me feel appreciated. He is a fine human being which comes across as he interacts with my husband and me.

kellygivens

Apr 12, 2014

I recently purchased a vehicle from Gwinnett Place Honda. In my prior experiences I have been uncomfortable with car dealers. However, I cannot express how easy and painless my purchase was. My salesman Bruce Rosario was great !! No pressure, no sales pitch, no BS at all. My credit and income was questionable. Therefore, I was very nervous. Bruce continued to make the whole experience quick and painless.Bruce Rosario and Chad Mills, as well as the other team who I dealt with were straightforward and honest I would highly recommend Gwinnett Place Honda for anyone in the market. Thanks !!

BusyDad1

Apr 12, 2014

Buying a car at GPH was a great experience. Our sales rep Bruce Rosario spent a lot of time with us and answered all of our questions. We were pleased with the entire experience; in fact, this is our second purchase from Bruce at GPH, and we look forward to working with them in the future.

Carnie

Apr 11, 2014

The time spent there was shorter then I thought. I'm a very busy mom. It was wonderful to get the work done the same day. Thank you.

D. Bellamy

Apr 11, 2014

Mr. Will Houston provide excellent service this morning. I was. Locked outside my car' when I finally arrive at the dealership, I found was the battery in my remote.

The Day's

Apr 9, 2014

Virgil was professional, knowledgeable and courteous.

Jessica H

Apr 8, 2014

Will was very helpful from the phone call all the way through the service process! This was my first time needing the car serviced and being new to Georgia I was nervous. He helped me feel comfortable and at ease.

paulamalm

Apr 7, 2014

I recently purchased a pre-owned Honda CR-V at Gwinnett Place Honda and every aspect of the buying experience was fabulous! It began when I visited their website and was able to review the cars that they had on the lot. I engaged in an online chat where my questions were answered to determine that they had a few cars in which I was interested. I quickly received an email, followed by another email the next day inviting me to the dealership. The salesman who sent the emails indicated that he wouldn't be at the dealership when I planned to visit, and included the name of his manager that would be happy to help me. Once there I met salesman Bruce Rosario, who introduced me to several cars on the lot. Bruce was very knowledgeable about CR-Vs and taught me a lot about what the model had to offer. He was patient with my questions and seemed eager and excited to share his knowledge with me. He was friendly and personable and proceeded to show me several aspects about the car that I had not learned from other dealerships which I had visited. In fact, he truly "sold" me the car! When my husband joined me, Bruce welcomed him and reviewed details of the car. As the shopping process evolved into the buying process, Bruce became our advocate and introduced us to his colleagues that worked with us through the price negotiations and financing. The price was fair and the negotiations were transparent. While my initial intention was simply to shop for a car, the pleasant shopping atmosphere and the lack of pressure lead to the eventual car purchase. Before leaving the dealership with my new car, Bruce again took time to teach me about the navigation system and to sync my phone to the Bluetooth. The process was a pleasure from beginning to end. I would highly recommend Gwinnett Place Honda and Bruce Rosario for any car purchase!

Gregory job

Apr 2, 2014

Excellent service whenever I come in . George makes sure he explains things in detail and on his recommendation I always take extended warranty and that makes me worry free

Lamuriel

Apr 2, 2014

Denis was very friendly and provided great service!

May

Apr 2, 2014

Denis O'Connor was great, very personal and very nice.

Wintrell Dwyer

Apr 1, 2014

My experience with the service department has always been excellent.

Mary beth

Apr 1, 2014

Donna was very helpful and took time to explain my options She has a wonderful personality and is an asset to this dealership

Mel Richardson

Mar 31, 2014

I really like the service team at Gwinnett Place. The waiting area is very spacious And relaxing as well.

Blue Magic

Mar 31, 2014

I have been coming to this Honda Service for the past 8 years. I have been always pleased with the customer service and honesty of the staff.

Sallie

Mar 27, 2014

Thank you!!!! Rick listened and got it fixed in no time at all!

Valerie

Mar 26, 2014

Jean was super in every area and extremely attentive to my my need for my accord I really appreciate, her knowledge and customer service

Margo Brooks

Mar 26, 2014

I came in today for an problem that's been going with my car for a couple months. I have been to this exact service center several times with the same problem and no fix. Recently I started talking to Will about the issue and he could sense my frustration. Will offered several solutions to my problems. When I came in today Will had a team meet me in the parking lot and the quickly assessed and identified the problem in seconds. I really like the promptness. Will made sure I was seen immediately and after the problem was identified, they immediately began working on it. All my issues are resolved and I am now a happy customer thanks to William Houston!! His customer service skill were great even though my communication to him wasn't always in the best tone or way, at all times he maintain professionalism. I really appreciate Will for that and for his effort and determination to help me and make sure all my issues are resolved. Will is a very outstanding employee!!!!

Leisa

Mar 26, 2014

Denis has been very helpful and friendly. This is my second time working with him. Thumbs up!

Walter

Mar 26, 2014

Denis is a great guy. He provides everything we need and is very helpful and friendly.

Devin

Mar 25, 2014

Awesome staff, will be back. Michael Heng was very knowledgeable.

KarinaM

Mar 25, 2014

Great group of people at GPH! Just bought my 2014 Odyssey and couldn't be any happier!! Richard Alatrista was wonderful. He went above and beyond to help me get the car of my dreams!! I will recommend Gwinnett Place Honda to all of my family and friends!!

Julie

Mar 25, 2014

Ronnie Butler is the reason I go to this dealership. He is honest, fair, warm, friendly and extremely knowledgable.

RBusedcar

Mar 24, 2014

I was really impressed with the staff at GPH - my salesman (Shon Hood) included. I thought they were very reasonable, very fair, and very responsive, and I was satisfied with the end result. I appreciate all the attention and responsiveness Shon and the other staff and management at GPH provided at every turn.

Ella

Mar 21, 2014

Denis has been my service advisor before and he is very courteous and very quick and gets everything done that has to be done. I just tell him and I don't have to explain much because he already knows! He is very versed at what he does.

Angie Taylor

Mar 21, 2014

Denis is my new service advisor, as my previous one left. This is the second time he has assisted me. He was extremely courteous and helpful both times. He is accommodating in every way. He is professional, but obviously customer focused. He seems very knowledgeable, as well. I am fortunate that he approached me on my last visit and that he is now my advisor.

Julie Tharpe

Mar 21, 2014

I was nervous about coming to the dealership and being taken advantage of. Steven was very thorough and professional. I told him of my concerns and he Listened carefully. He told me of the necessary repairs asking me if I had Any warranties. I was unaware of any warranties so Steven asked permission to look at my history. Because he did that, a major expense was found to be under warranty. I had no idea and if it hadn't been for Steven's thoroughness in getting me the best service and costs, I would have been taken advantage of. I am so happy to feel protected. I will be back and will ask for Steven.

Lee

Mar 21, 2014

Excellent service from friendly and informative person

Una

Mar 21, 2014

Dennis explained my options thoroughly and very helpful.

Inti

Mar 21, 2014

Denis O'Conor was fast and he knows what to do and it was a quick process.

Karen Smith

Mar 20, 2014

Everything was quick and easy. Knowledgable salesperson.

Damon

Mar 20, 2014

I appreciate Virgil's advice that he gave me and his constant communication.

My

Mar 20, 2014

Steven Shoemake is very friendly and got my work done quickly.

Tasha D

Mar 19, 2014

Fantastic experience! Mr. Shin acted as a true professional and in our best interest. Via phone we conducted the negotiations and it was seamless! Quick efficient and professional. The business office and management met our needs with payments and finance options with no hassles. These gentlemen take the stigma out of what most feel will be an unpleasant experience! Thanks GP ! I look forward to the next purchase there.

Alan

Mar 19, 2014

Very helpful. Took care of my repairs! Thank- you.

Vg

Mar 14, 2014

Rick the service advisor was a great help. He gave me great advice for the best repairs to my car at a great price. I would recommend this dealership/service center.

Aziz Merchant

Mar 14, 2014

Ronnie is very good. He listens to my complaints and fixes the car quickly. He is very nice and always smiling.

Kimberly

Mar 14, 2014

Joseph, curtis, and rob were wonderful to work with ! Love car and guys who helped me!

Sheila

Mar 14, 2014

Will Houston has excellent customer service skills and he listens to the customer and he provides excellent feedback.

Marj D.

Mar 14, 2014

The entire process for getting my car serviced was simple. The person scheduling my appointment was friendly and so was the service technician. The service was quick and the waiting room was clean.

Shani

Mar 14, 2014

Great customer service with Donna very detailed. She was there at the time when I pulled up ready and willing to assist with the needs I needed. Printed out information with prices of service that will be needed in the near future. Good job Donna keep up the good work.

Claudia

Mar 14, 2014

Will is an excellent service advisor. He always takes great care of me and my car.

jbaek1

Mar 13, 2014

Before I had gotten to Gwinett Place Honda, I was really stressed out about the whole "car buying experience", but Joseph Shin, my salesman, took a lot of that burden away. He was friendly and patient, answering all of my questions as a first time car buyer. He was there every step of the process, clearly explaining points that I didn't initially understand. I highly recommend Gwinnett Place Honda and I will definitely return to buy my next car.

Cory C

Mar 13, 2014

I had a very complicated mechanical issue with my 2005 civic. Virgil, Jae, Donna, and Andre were all very helpful. Each one played a key role in making me a very satisfied customer. They went above and beyond what was required to solve the problem. This kind of customer service is rare. I appreciate the job well done and the skilled mechanics and customer service representatives. Sincerely, Cory C.

Jeanne

Mar 13, 2014

Rick is very polite and very professional and has a nice smile.

Edward Beck

Mar 13, 2014

I went to Gwinnett Place Honda looking for a new car, and came out with an even better vehicle that I was expecting to get. I am very excited with my new purchase and how stress free the process was. My sales man was Sean Hood, and the service that he provided for me was outstanding. I would recommend anyone looking for a new Honda or to just upgrade your vehicle to visit Gwinnett Place Honda in Duluth.

Rick bowling

Mar 13, 2014

Great Experience! Came here earlier this summer to buy a used car. This was my first service experience and it went fast and everyone very polite!

Bernard Evans

Mar 13, 2014

Steven is always courteous and makes sure the customer is always looked after from the beginning to end and making sure they are comfortable. He ensures the best quality service that I've ever had from a service advisor or tech and I've had many different ones. He is always consistent.

Satisfied Honda Customer

Mar 13, 2014

I am on my 4th Honda from GPH and I am completely satisfied with all aspects of the dealership. I always get the maintenance package for my vehicles and it is well worth it!

DRyan

Mar 13, 2014

Rick was very friendly as are all the service people here!

Sharon

Mar 12, 2014

Excellent.service very personable and extremely helpful

Wise

Mar 8, 2014

All staff were very helpful. I came in to browse and left with a great car!

Ashley

Mar 8, 2014

Got my first new car--a 2013 Civic EXL with nav and I love it!!! Dustin Vance was super helpful and friendly and wonderful. Everything was wonderful. So excited about my new car!

Emily

Mar 8, 2014

Fastest, easiest car buying experience I've ever had. Maury was wonderful.

Loren

Mar 8, 2014

I really appreciate Jeff Sutherland taking care a lot of the details via phone and understood we wanted to get through this as quickly as possible. Kamal helped us back in 2010 and picked us up this time and made the process go by very smoothly.

Doug

Mar 8, 2014

Michael was very personable, knowledgable about his product, was a good salesman without being pushy which is very important to me because I don't do pushy. This was the most painless car buying experience we've ever had!

Albert

Mar 8, 2014

Michael Heng was great to work with. He is a very nice guy that made me feel very easy and comfortable while I was purchasing my car. Very excited about my new accord.

New Accord Driver

Mar 8, 2014

Joseph Shin helped me find the perfect car today. He worked with me and listened to me and in the end I got the deal that I was more than happy with. He is very knowledgable about the product and answered all my questions with full details and didn't leave a single thing out. I appreciate his thoroughness and non-aggressive/pushy sales style. If you are in the market for a Honda, definitely come see Joseph.

Sandra & Patricia

Mar 7, 2014

This is not our first time here, this is our 2nd Honda from this dealership. We came back because of Kam. Betsy directed us to Kamal and he was very helpful. The #1 best thing about our experience was Kamal didn't have to go back and forth to the manager 500 times with us. He really cares about the customer and talked to us about every little detail. We also met Gwen and she was wonderful as well. Kam is the main reason we keep coming back though. This has been the most pleasant experience we've ever had in purchasing a car. High marks for everybody!

GL

Feb 28, 2014

I used the Internet quote service, and Bruce Rosario responded promptly and helped me get a price on the car and accessories I wanted. The price was much better than the other dealers, the car was in stock, and the process went smoothly. I would definitely recommend Gwinnett Place Honda. Good people, and great deals.

Toyota

Feb 26, 2014

Nice to see all ranges of cars . Price is also reasonable

Montana Pham

Feb 24, 2014

Joseph was really nice and knowlegable, Sam was also very nice and helpful. Services was good, didn't take over 2 hours, very friendly staff. Would highly recommend others to come here.

Alice Boyd

Feb 22, 2014

Aaron was very knowledgable about the product and went out of his way to explain it to us. He was very personable.

Deborah

Feb 22, 2014

Marquis is very professional. He's the kind of guy that makes you feel comfortable through out the buying process. You don't feel threatened or hassled with Marquis. His overall customer service was excellent.

Rina

Feb 22, 2014

Marquis is a young guy with great customer service. I would especially recommend Marquis .

Eddy

Feb 22, 2014

Tommy Suh was the best salesman, top notch. This is my second Honda that I have bout from Tommy personally. I recommend Tommy to anyone looking for a car.

Jeff

Feb 22, 2014

Excellent customer service, from salesman and finance specialist Amel Bibic and Albert Thompson. I'm a return customer because of the great service here!

Julie

Feb 22, 2014

As always, Ronnie provides outstanding customer service--courteous, accountable, helpful, responsive, and knowledgeable about my car and what needs to be done. Thanks, Ronnie.

Bryan Carter

Feb 22, 2014

I have been customer for 18 years. Ronnie has been my service advisor for several years and he is the best with superior customer service. Setting up appointments and servicing my vehicles has been smooth and has always gone well.

Helen

Feb 22, 2014

This was our 4th purchase from Gwinnett Place Honda. We picked Dustin Vance as our salesman before we even parked because he had a big smile on his face. He has been just wonderful! He was terrific all the way through the snoring process. We recommend him any time!

Helen

Feb 19, 2014

This was our 4th purchase from Gwinnett Place Honda. We picked Dustin Vance as our salesman before we even parked because he had a big smile on his face. He has been just wonderful! He was terrific all the way through the snoring process. We recommend him any time!

Cheryl

Feb 17, 2014

Jae took my car to work on. I had a bolt in my tire and they are patching it right up for me! They always get me in and out with no hassle.

Jim

Feb 17, 2014

Just got our 2nd civic within a year from Dann Long.

Jim

Feb 15, 2014

Just got our 2nd civic within a year from Dann Long.

Sheppard

Feb 15, 2014

Shon Hood is fast and got me in and out. He was patient, though I wanted to look at several different cars and never complained once which was very nice. He was very informative about each and every vehicle as well. Sam Whang was trying to work out the best deal for me and the way that I live my life. Shon is very detail oriented. I did a lot of talking and he listened to me the whole time. If you need a car and choose Shon, you will definitely get a gentle and caring soul. Also, thank you to Will Houston my service advisor, for walking me over to shon.

Ms. Pat

Feb 15, 2014

Steven Shoemake is awesome and Donna was very nice and sweet as well, I always come here for service. The service has always been excellent.

CAD

Feb 15, 2014

Bruce made the experience of trading in my "old" Odyssey for a new one very fast, simple and painless. ALL vehicle purchase should be this pleasant.

Mayra

Feb 15, 2014

Jean helps me out all the time. She is very professional and doesn't try to make me buy things I don't need.

Dr. Bruce

Feb 14, 2014

Bruce Rosario is a very personable and knowledgable salesperson. He is a "no pressure" salesperson that makes you feel comfortable about buying a new car.

Jenny Kim

Feb 10, 2014

Joseph shin was very quick and kind about meeting the price we were looking in to purchase the car. His business is greatly appreciated.

Ash J

Feb 8, 2014

Got a new 2014 accord today and it was all done very quickly and efficiently. Would recommend Aaron Hardy to anyone looking for a car!

Hanna

Feb 8, 2014

Joseph was very helpful and patient. He listened to what I wanted and the payment I needed to be at and worked very hard to get me all of that.

Kirby Davis

Feb 8, 2014

Bruce and Jamal were very friendly, factual and very professional. They did there job well.

Kim

Feb 8, 2014

Kendyl was very professional throughout the process and we would call him again

dreqking

Feb 4, 2014

Last month I purchased a 2014 Honda Accord Sport from Gwinnett Place Honda. I actually live in Marietta and there are at least two Honda dealerships closer to my home. I considered purchasing from them, but decided to go with Gwinnett Place due to the Salesman Michael Heng that reached out. He was very responsive and helpful to my inquiries concerning purchase. I felt at ease and that the sale was professionally handled. I felt catered to. In addition, my purchase was at least $2K-$4K lower than the prices given for the same car at the other dealerships.

Bill

Jan 31, 2014

Maury was a 5. No high pressure, just kept working the deal till we got it down till we both could live with it and that's why I'm a repeat buyer.

DeannaM

Jan 31, 2014

Gwinnett Place Honda has a welcoming and warm staff which did a tremendous job accommodating my needs. When my bank wasn't able to secure me a loan due to paperwork I was able to finance with American Honda Finance. Albert was a great help and very patient with me when explaining warranties. Danny did an amazing job explaining the vehicles perks. Would recommend 10/10 for the win.

Christin

Jan 31, 2014

Joseph shen was a Nice guy, very helpful and friendly.

Joey

Jan 31, 2014

I got my new accord from Joseph Shin and it was the easiest car buying experience I've ever had. Joseph listened to exactly what I wanted and worked with me towards a deal that I am more than happy with. The staff here at Gwinnett place Honda are all very friendly and kind.m

Dena

Jan 31, 2014

We really enjoyed working with Joseph in purchasing our new car. He was up front, honest, reliable and very thorough in his explanations. I would recommend that my friends contact him if they are in the market for a car.

swhang

Jan 28, 2014

Best car buying experience ever! After an old Impala, I decided to buy a new and reliable car. They helped me find that perfect match by hooking me up with the Accord 2014 LX. They have tons of options and their pricing for their cars and financing were excellent! My salesman, Joseph Shin, was great! He helped me tremendously and was extremely courteous and polite. I recommend this dealership without any reservations!

Showteam10

Jan 27, 2014

This was my first experience with Gwinnette Place Honda and it will NOT be my last...the BEST sales experience I have had in a long time. I felt that my sales person, Michael Heng, did an excellent job of listening to my vehicle needs and provided me with some choices. He did a wonderful job of explaining all the features of the car and even helped me set up my voice actived speed dial! I felt he was not only selling me a vehicle, but was working to gain my trust and confidence to ensure I bought my next vehicle from Gwinnette Place Honda as well!

Adriana

Jan 25, 2014

Mansoor was awesome and got me in the car I wanted same day.

Yung

Jan 25, 2014

Joseph Shin sold me my third car from Gwinnett Place Honda. He was very patient and understanding. He made sure that my son was very happy with his decision and made us feel like family during the process. I've been to other car dealers and they're very pushy -- not Joseph Shin. He is a true professional and comes very highly recommended.

Adela

Jan 25, 2014

Kendyl provided us a very good and polite service. We are very happy with the service.

Dale

Jan 25, 2014

Meeni and Albert they were very helpful and it was enjoyable buying a car from them.

Joe

Jan 25, 2014

I bought my new Accord from Meeni and it was a really easy car buying experience. Meeni was friendly and knowledgable and a pleasure to work with.

Joe Jones

Jan 24, 2014

There's a reason Honda has so many repeat customers, you don't get customer service like here anywhere else. Marquis and Albert worked really hard for me and it is much appreciated. Those are my go to guys.

Minova

Jan 24, 2014

Marquis is a very pleasant, friendly and knowledgable sales person.

Keshea

Jan 20, 2014

Joseph Shin was a really sweet guy. He took care of everything that I asked him to take care of.

Samuel

Jan 16, 2014

Purchased a Pilot today from Kendyl. He made it very easy and not very stressful. I wish all of the salesmen I've deal with in the past did business like Kendyl. He knows the product and makes you feel good about what you are buying.

Sarah

Jan 16, 2014

My service advisor today was Denis and he was wonderful. He was very polite and nice and I trusted him with my car. He told me it would take an hour and I was pleasantly surprised when it only took 45 minutes!

LaurenH

Jan 16, 2014

My family has been coming to Gwinnett Place Honda for years because of the consistent customer service. This time was no different--we purchased a used Toyota Yaris from Ramon Espejo and it was a breeze. They don't waste our time and we appreciate that very much.

Sen Sen Chan

Jan 16, 2014

Got my car fixed at HENDRICK collision center. Todd Higgenbotham was great!

Jaye - Happy Honda Owner

Jan 15, 2014

The advisor - Richard Z. displayed great customer service when I brought my car in for the routine oil change. I am never disappointed with the advisors and entire service team.

ilovecarz

Jan 13, 2014

Brought my CRV in for an oil change and the service people were great. Very helpful and nice! Would definitely recommend their service to everyone.

blancnwhite

Jan 13, 2014

Wife and I bought a 2007 Honda Pilot. The car only had 60,000 miles on it. We found some things that needed some attention and they took car of it. I am so very impressed with the great customer service we received. This is our second car we bought from them. Our first car we bought from them was a 2001 Honda Crv. To this day it has been the most reliable car I have ever owned. When it comes time to trade in the Crv I for sure will be coming back to Gwinnett Place Honda for our next car. Don't waste time at any other car dealership. Gwinnett Place Honda will take great care of you.

Rebecca

Jan 11, 2014

Jean is excellent. She provided an accurate wait time and when I asked about specials they were running, was knowledgable and helpful.

NewCRVOwner

Jan 10, 2014

Bruce Rosario was a fantastic salesman. He really worked with me to get the car I wanted and worked with Mr. Myrick to get me the payment I needed!

treshia

Jan 9, 2014

My husband and myself had a great experience at this dealership. I was looking online when I seen a van that I wanted to get more information about. They called me within 5 minutes. Bruce Rosario was are sales rep. he was very prompt about answering any questions I had. We drove an hour and a half to this dealership and the van was waiting in front so we could test drive it with car fax. Bruce was very pleasant to work with very professional . We did not get pushed into anything and we are very excited with our purchase. Thank you so much. We will be doing business again in the future worth the drive. Definitely would recommend Bruce and Gwinnett Place Honda to anyone looking to buy a car. Thank you so much Bruce !!!!

Patti

Jan 8, 2014

Bruce was wonderfully helpful and full of life. He is the one to buy a car from when dealing with Gwinnett place Honda.

JohnH

Jan 7, 2014

Just got a new 2014 Accord EXL V6 from Kamal. He was a great salesman and very knowledgeable about the car. This was the easiest car buying experience I've ever had. I will be back for my next car!

T. James

Jan 7, 2014

My salesperson was Joy, who was very knowledgable about the different cars I was interested in. She showed me the cars with such enthusiasm I couldn't help but get more excited. Then my finance guy was Jamal Gunn who listened to what pricing range I wanted my payment to be and made it happen! This was my first time buying a car and it was a very smooth process with Joy and Jamal helping me and easing my concerns. I would definitely recommend a friend and I would come back for another vehicle.

Ginga01

Jan 6, 2014

Highly recommend this dealership! Great service and easy to work with! I bought a new 2014 Odyssey on 1/2/2014. Gwinnett Place Honda worked hard to find the exact vehicle I was looking for.

RIDDB

Jan 6, 2014

I had been looking for a Ridgeline and found a Honda Certified Ridgeline at GPH on the web. I spoke with Dan Long before I went to the dealership the Saturday before Christmas. Dan was warm and up front on the phone and when I got there I found him to be the same. We drove the car and worked the deal. We found some damage to the fuel door that happened on the lot. Dan got it repaired and I picked the truck up after Christmas. All the staff at GPH from Dan, to finance, to Mike Crouch in service were exactly what I had hoped for. You Da Man Mr Dan!

Michael

Jan 3, 2014

Joseph worked great with us, from hello thru test drive, letting us have time on our decision, and hen closing the sale.

Ginger

Jan 3, 2014

Bruce Rosario was my sales consultant. He was very quick and efficient and made the buying process a breeze! I appreciated his straight forward approach. Very excited to drive my new odyssey!

PamZ

Jan 3, 2014

For 3 months I have been eyeing this Pilot. I had been in and out of the dealership working numbers and seeing the best deal I could get. Yesterday I finally got the deal I was so happy with! Marquis Taylor was my salesman and he was a complete gentleman! I am just so excited about this Pilot cause its the exact car I've been wanting for so long and now I finally have it! Gwinnett Place Honda was patient with me and worked with me to my complete satisfaction!

Cam

Jan 3, 2014

Bruce Rosario was an awesome salesman. He was very energetic and knowledgable and excited to sell me a car without being pushy which made for a really pleasant experience.

AshleyK

Jan 2, 2014

Just traded my silver 2013 CRV for the one I've been wanting forever! ...a white one! Danny Moon was my salesman and was awesome. He was super friendly and easy going which made the sales process easy as well. He was very patient with me even while I looked at the 2014 Accord Sport and showed me the ins and outs of that car too. Great experience and definitely recommend Danny Moon to everyone!

Chad

Jan 2, 2014

Would have bought the car at curry Honda, but Dann called me 3 minutes after online viewing. Chose to go with Gwinnett Place because they obviously wanted my business. Excellent customer service,friendly staff, and quickly got me my new car!!!

Eunice Kim

Jan 2, 2014

Joseph shin was very helpful and was an awesome salesperson. It was the easiest car buying experience,thanks to my great salesperson, Joseph shin!

Amy

Dec 31, 2013

Bruce is a great salesperson. I recommend working with him.

Franky Maslim

Dec 31, 2013

Had a great experience buying my new 2014 Honda accord. Sales guy was very professional.

John

Dec 28, 2013

My pilot always gets serviced here. Rick was my advisor this time and did a great job. I've had other advisors as well and they also were very good. This service department is quick, clean and efficient.

Alyson

Dec 28, 2013

I love my new CRV! My salesman was Joseph and he was excellent.

Jo Tay

Dec 28, 2013

Shon Hood was great. He sold me my pre-owned Chrysler Crossfire and it was surprisingly a very pleasant experience. Everything went very smoothly and quickly.

Han lee

Dec 28, 2013

Kendyl was wonderful. He helped me tremendously in my Odyssey purchase. He made sure I was completely happy and sure of the vehicle before I drove away and I really appreciate his patience and help.

Ashley

Dec 28, 2013

Just got my first car and I love it! The civic is such a perfect car for me and I am so happy. My salesman was Michael and he was awesome.

Hannah

Dec 28, 2013

Aaron was wonderful. He sold me on my new accord in a non pushy way that I loved. He is knowledgable about the product and is very nice and friendly and funny. Definitely recommend him to everyone.

Emily

Dec 28, 2013

I always bring my CRV to Jeff Hawes at Gwinnett Place Honda. He's super friendly and nice to work with and always gets me in and out with no hassle.

Cheong

Dec 26, 2013

I have never met a salesman like Joseph. I've met a lot of salesman but Joseph is the first one that I've met that is honest and has a total different style that I really liked.

Phillip

Dec 19, 2013

I always bring my Toyota here for service. The service department is top notch and trustworthy. I always see George and trust his opinion on what my vehicle needs that visit or can wait till later.

Helen

Dec 19, 2013

Purchased my first Pre-owned car from Gwinnett place Honda and it was a breeze! Delavan was awesome and so was Robert.

Miguel Benavides

Dec 18, 2013

I have purchased 4 Hondas from Gwinnett Place Honda and the sales process has always been pleasant and nothing less than professional. The main reason I drive from Roswell Georgia to Duluth Georgia to do business is the exceptional service. I have owned Acuras and at one time a Lexus and the service received here is at par with those premium brands. The service manager Kam Cheung has consistently delivered first rate service and professionalism. American Honda and Gwinnett Place Honda could not have a better representative. The service advisor Steven Shoemake also provided exceptional service and is a great addition to the team. Miguel Benavides

Diane wichman

Dec 18, 2013

Compared to any other service center I have ever been to, GPH isfar superior to them all. Will in service was immediately there and addressed all my concern with professionalism and kindness. I am hooked for life. I feel like a queen when I come here. Thank you for making this such a wonderful experience.

Anna

Dec 17, 2013

We 're from out town, We visit my sister several times a year, We have had service done several times, Rick is very friendly and helpful, the check in process is always quick and efficient . It is a pleasure doing business with Rick!

Lauren

Dec 14, 2013

My family purchased a pre-owned Toyota Yaris from Gwinnett Place Honda and it was a great experience. Ramon was easy to work with and a pleasure to work with. They got me a deal I was more than happy with and a used car I felt great about buying.

Hanna

Dec 14, 2013

Love love love my accord! Kamal was a very good salesman. Will return for my next car!

Tanya

Dec 14, 2013

My CRV is great! It was a pleasure purchasing my car from Gwinnett Place Honda.

Amyyy

Dec 14, 2013

Love my new pilot! Aaron Hardy was my salesman and he was wonderful. He was kind and patient and knowledgable about the car.

Tracy Adams

Dec 14, 2013

Michael Heng was an exceptional salesman, and was one of the deciding factors for purchasing this Honda at Gwinnett Place. Albert Thompson was great and knowledgeable throughout the entire process, making it an enjoyable experience buying the car.

jimweems13

Dec 11, 2013

Just before Thanksgiving, having seen an ad on TV for TrueCar, I visited the site and entered my desire to consider a 2013 Honda Insight EX with navigation. After submitting my information, I received 3 dealership offers, including Gwinnett Place Honda. I had barely looked at the offers when Michael Heng called me. I explained that I was really "just looking" at that point but wanted to test-drive an Insight the week after Thanksgiving. He told me he would call back the following week, which he did. (I told the other two dealerships the same, and they also said they would call back the following week, which to date they have not done.) True to his word, Mr. Heng did call back the next week; I also talked to Tiara (I cannot remember her last name) and we set an appointment for Friday, December 6. Mr. Heng had the car I eventually purchased out and ready for me to look it over and test drive. After the test drive, I was sold on the car - AND Gwinnett Place Honda, and specifically Mr. Heng's EXCELLENT customer service. At no time did I feel pressured to buy the car - and he answered all my questions very honestly and accurately. Once I said I was buying the car, he got the two cars I was trading in and had them appraised (at a price I was exceedingly happy with), we went through the purchase contract and then he turned me over to Deanna McReynolds who went through the Accessories book with me. She explained the available accessories, answered my questions, and let me and my partner decide the accessories we wanted. Again, I felt NO pressure to purchase anything. Once I had selected all the accessories I wanted, that was finalized, and then Sam Whang went over financing arrangements with me; we agreed to terms and signed the financing contracts - and AGAIN, I felt no pressure to do anything or pick anything I did not want. Once the financing was done, we found out three accessories - body side molding, cargo area cover, and car cover, were out of stock and had to be ordered, but they would be in on Tuesday (December 10). My partner and I drove the beautiful new Insight off the lot, then returned yesterday and got the three remaining accessories. While there, both Mr. Hend and Ms. McReynolds stopped by to make sure I was happy with the car. I assured them both that I was, and that if I could give them (and the dealership in general) good feedback, I would be happy to give them 6 stars out of 5. I will definitely recommend Gwinnett Place Honda to anyone asking about Honda Sales or Service! In addition, I don't know WHO in the Service Area I dealt with (there were at least 2 gentlemen, but I failed to get their names!), but THEY deserve 6 stars out of 5 as well.

MichaelParker

Dec 10, 2013

Great visit with great service. Great pre-owned van with a great price. We got a good deal but was just as pleased with the service. For someone who dreads going into a dealership to negotiate a car, this experience made me feel at ease. I would recommend this dealership to my friends and colleagues.

Hanna

Dec 9, 2013

Love my new 2014 Accord EXL V6. Drives so nicely and the car looks great.

Gloria

Dec 9, 2013

Just bought a new CRV EX L with Nav and I'm so excited! Maury was such a nice guy and a really great salesman. Come to GPH and ask for him!

gh1223

Dec 8, 2013

Got a new CRV EXL with NAV and it was a super easy buying process! Maury is the nicest car salesman I've ever had and made everything such a breeze. Love my new car!

Emily

Dec 6, 2013

Just had a great time buying my new Honda CRV EX. Kendyl was super helpful and not pushy. He helped me pick the right car for me and get it all set up with my phone.

awalker58

Dec 5, 2013

I just had a small accident that needed collision repairs and Geico recommended them. I'd recommend them to anyone though. My car looked newer than when I bought it and I own a 2013 Chevy sonic lt. Paolini did an above and beyond job in a timely manner as well. Eternally grateful.

Kevin Le

Dec 4, 2013

The dealership worked very hard to help us get into the car we wanted. They were amazingly knowledgable and made everything so simple.

MarkShmukler

Dec 2, 2013

My wife and I have had a very good experience with Hendrick Collision Center, which is affiliated with Gwinnet Place Honda dealership service department.I was impressed with professionalism, expertise and customer service skills demonstrated by Mr. Matt Paolini, a Collision Consultant at Hendrick Collision Center. Matt had successfully navigated us through the entire process, including quite challenging negotiation with an insurance appraiser. He had thoroughly explained every step to me and to my wife and patiently answered every question I had during the approval, negotiation and the repair process.The car looked just like new after Matt and his team of very qualified technicians completed their work. I was very happy.Thank you Matt Paolini and thank you Hendrick Collision Center staff.Mark and Tanya Shmukler.

AQ17

Nov 30, 2013

Mike got me in and out of here on a busy Saturday. He was very polite and professional.

Sam

Nov 30, 2013

Always bring my Accord to the Gwinnett Place Honda service department. They're fast and efficient and don't waste my time. Great service department.

Gary

Nov 29, 2013

Amel did a great job as did Richard in finance. What a great car

Stefan

Nov 29, 2013

Joseph Shin was very helpful and very knowledgeable.

Dana Leverett

Nov 27, 2013

Steven was very professional and helpful with the repair of my vehicle. Not only will I use Steven as my tech in service I will also recommend him to others.

Steve Chang

Nov 26, 2013

Joseph Shin was great. Very fast service and very polite.

Ms. Thomas

Nov 25, 2013

Kendyl was great, great customer service. This is my second car from Gwinnett Place Honda and Kendyl.

Jay Park

Nov 25, 2013

Amel is great sales consultant. He knew exactly what I was looking for and made me enjoyable purchasing experience for new odyssey. I spend least of time to determine new car purchasing, which I felt he did it for me in very professional manner. Great car and great sales expertee. Thanks.

Stephanie

Nov 23, 2013

Kendyl was friendly, funny and made it a fun experience.

Veronica & Bennie

Nov 23, 2013

Great service. Silliness to work within our budget.

David

Nov 23, 2013

Kendyl was an awesome salesman. He really sold me on the pilot and made everything super easy for us. Didn't know buying a car could be so easy! Would definitely recommend this dealership to anyone looking for a Honda.

Chris

Nov 23, 2013

Just bought my first car from Gwinnett place Honda- a brand new Accord LX. I can honestly say it was the easiest car buying experience I've ever had. Maury sold me on the car and was great to work with. Richard Alatrista was the finance manager and also great. I will be back for my second car!

Samuel

Nov 23, 2013

Tyrone was easy going and made the process quick and efficient. Got me in my pilot and out of the dealership in no time.

Christian

Nov 23, 2013

I've been eyeing this white Accord Sport for a while now and finally decided to come and get it for myself. So happy that I did. The car looks so good and I love driving it. This is my 3rd car from Gwinnett place Honda and Mike Nabors was a great salesman. He knew the product well and was not pushy or in your face. Sam did the finance and was a pleasure to work with. Great product, great car, great dealership.

Wanda

Nov 23, 2013

The service was excellent. The finance manager Albert Thompson was exceptional and the sales person Joy Idemudia was very personal and explained the features of the car. I would recommend Gwinnett Place Honda to anyone who is looking for exceptional quality and service.

Romalace "AirForce"

Nov 19, 2013

This is my first buy, and I had no clue what to do and what was needed in order to make this deal happen, but Bruce, Rosario & the professionals at Gwinnett Place Honda truly made this experience a breeze and treated my family and I with simple human kindness, compassion, and professionalism. I truly appreciate the integrity that was shown during this whole process and even afterwards. I came here on a mission to leave with a great car and with my families undying Support, Love and the professionals at Gwinnett Place Honda we made it happen. Thank You, Jesus!! P.s Got my New whip

Rebecca

Nov 15, 2013

Joseph is amazing! He was extremely helpful in helping meet my needs!

Margaret

Nov 13, 2013

Rick is very charming, really nice smile, very polite and very professional.

Colleen

Nov 13, 2013

Thanks to Rick for getting me right in because I did not have an appointment.

Marco seta

Nov 13, 2013

Rick as usual is great and that is why I request him or call him directly for servicing my car. Great friendly guy, it feels good to entrusts him with my car.

A. Arrey

Nov 13, 2013

My experience visiting Gwinnett place Honda was simply the best! I would recommend anyone looking to purchase a vehicle to come out. Mr Bruce Rosario was my sales consultant and he was very knowledgable, respectful ,honest and overall a pleasant person to work with. Also, Mr. James Myrick who is the special finance manager was great in helping process my loan.

Nick

Nov 13, 2013

He was very responsive, efficient and exhibited very good customer service.

Errol

Nov 13, 2013

Rick was a great service advisor. I would recommend to a friend.

Tamra B

Nov 13, 2013

Today Dennis helped me to service my vehicle and was great!

Toye Gildon

Nov 13, 2013

Denis was great and willing to help at Gwinnett Place Honda

Jerry M

Nov 13, 2013

Rick is always an excellent advisor. He gives me good advice without stressing me out. I need an advisor who talks at my "car knowledge level" and he does that with me always. I always call ahead to make sure he is here to help me and if he's off I wait for him to return to work.

GP Honda Loyal Customer

Nov 13, 2013

Denis was my service advisor today. He did an excellent job in advising me what exactly was absolutely necessary on my car. Did not try to sell me anything extra. I would highly recommend him to my friends and family and everyone to consult him for any service needed on Hondas. I pass another Honda delearship to come here . Drove extra just coz of their superior service.

Ricky

Nov 9, 2013

Maury was my salesman today and he was great. I told him what I wanted and he got me exactly that with a price I'm very happy with. Will be coming back to see him for my next Honda purchase!

Genny

Nov 9, 2013

Dann Long was amazing in the service he gave us. This is my fifth Honda and by far the best sales experience yet. We will be back!

Maurice

Nov 9, 2013

I don't drive a Honda but my wife brings her car into this dealership for service so I decided to give it a try for my Charger because she said they service other makes and models. I'm very happy with my service today. Mike was friendly and efficient and didn't bother me with things I know I don't need. The service was done quickly-I was in and out in less than an hour on a Saturday. I will be coming back here for my next service visit.

AmieQ

Nov 9, 2013

I brought my Nissan Altima into the Service Center today. Jean helped me out and she was very polite and friendly. She told me 45 minutes and thats exactly how long it took. The service department is quick and efficient with a big waiting area.

JG1981

Nov 9, 2013

This is my 4th car purchase from Gwinnett Place Honda. I got a Pre-owned 2008 Accord this time. Shon Hood was my salesman and he was quick and made the buyinG process a smooth one. Always have a painless experience at GPH and that's why I keep coming back.

Sandra Smith

Nov 9, 2013

I had a very good experience with Joseph and the finance manager Richard

Chris C

Nov 6, 2013

Steven bushche had helped me buying my car so fast in a blink of an eye.

Janice Convoy-Hellmann

Nov 6, 2013

Both David Kwon and Joseph Shin were great and made the process stress-free and unlike most other car purchasing experiences.

Dalma

Nov 6, 2013

Entire process was ok, it took several hours but I got I was looking for at the end.

Jojo

Nov 6, 2013

Fast friendly service recommend to a friend. Really enjoyed my first car buying experience.

Kyoung

Nov 4, 2013

Joseph Shin was very nice and helpful. He helped us in purchasing our Odyssey. I would recommend him to our friends and family!

Larry

Nov 4, 2013

I talked to Mikel Vinson on Fridays and scheduled an appointment for struts on the back door of my Nissan Pathfinder for today with Mike Crouch. I was told that the job would take about 45 minutes and that's what happened, I can't believe it! I'm impressed with how courteous everyone is and how everyone is trying so hard. A couple of suggestions- pay attention to the details, inform customer by phone message and email to be specific, if you have 2 people with the same name-let them know last name or initial as well. But overall I was so impressed with my experience here today.

atlantaclimber

Oct 30, 2013

I had a great experience with the folks at Gwinnett Place Honda last month. I worked with Kristian Gjessing and Joseph Yim. I purchased a new Odyssey that had a few "kinks" in it from the factor. The kinks presented themselves over the first couple of weeks of driving the Odyssey. Rather than try to fix a bunch of little things, Kristian and his team just gave me a new one all together. I was really impressed. I will go back to Gwinnett Place Honda when making my next car purchase.

Maurice Williams

Oct 30, 2013

Joseph and Jamal were extremely helpful and professional. I appreciate their serivces.

niece99

Oct 28, 2013

I must say that Tom Roche at Gwinnett Honda Collision center was GREAT from beginning to end. If you ever need collision repair please ask for Tom. You will have a service experience that you will never forget. I was in an auto accident with extensive damage to my 2011 Honda Accord. When the accident happended I was devastated thinking about the accident and if my car would be the same when it was repaired. Tom contacted me immediately after my car was towed to the collision center and he kept me informed of everything going on with my repairs up until the day I picked it up. He assured me that my car would be like before, and it was. On the scale of 1 to 10, I would give him a 100. I have to Thank Tom for the great customer service, his professionalism, and the overall quality of service that was given to me and I would highly recommend Gwinnett Honda Collision Center. Keep up the great work and professionalism.Tom deserves a big BONUS!!!!! :-)

jk18

Oct 27, 2013

I bought another used car from Gwinnett Place Honda and Shon Hood was my salesman. He made the buying process easy and painless. I'll definitely be back to purchase my next car here!

Hannah

Oct 26, 2013

My service experience was far the best ever and excited my expectations. My Honda dealership ever! I would so recommend Jae Kim. Made a complex situation and fix all my problem on my lovely Honda. Thank you so much!!!

CK

Oct 26, 2013

Great experience!!! Made car buying experience so much fun! Shon hood was the best! I bought a Toyota at Honda dealer for there superior sale and professionalism. Never going back to atlanta toyota and definitely buying my next car at gwinnett place Honda. Thanks for all your help!!!

Deborah

Oct 26, 2013

Jeff is an excellent person to deal with. In addition, Aaron was extremely helpful an informative when he explained the features on the van.

Ish

Oct 22, 2013

Everyone was great and made it easy to buy the pilot

Marc

Oct 21, 2013

Rick was very helpful and informative at Gwinnett Place Honda

Dennis

Oct 19, 2013

Salesman, Bruce, was outstanding, as was the finance manager, Reggie. This is the second car we bought from Gwinnett Honda, and each experience has been very good. Would recommend salesman and dealership to others.

Ngoni

Oct 18, 2013

Will has become my personal advisor on issues regarding car repairs and services. He thinks ahead based on what types of repairs I might need on my car and let's me know the best way to go about it at the most reasonable price. I walk into the dealership and if he is not there would usually reschedule. Not sure this is a very nice thing, but actually do

Allison

Oct 16, 2013

Dustin and Albert were awesome. They made me feel comfortable and did not pressure me.

Janice

Oct 16, 2013

Joseph Shin was very efficient. We're very excited about our Accord.

Kristin

Oct 14, 2013

Joseph was great, tametrice was very helpful was well

Henry

Oct 12, 2013

Really enjoyed working with Bruce. He was perfect, not pressuring me at all. He was nice and low key and I liked that a lot.

Juliet DSouza

Oct 12, 2013

Great service fromTriet And the others At Gwinette Place Honda

Heidi

Oct 12, 2013

Tommy was a great salesman and Jeff isnt bad either.

Richard

Oct 12, 2013

Albert is awesome. He always takes care of us and is the only reason we come here.

Julianna James

Oct 12, 2013

When I initially was looking for a vehicle, I went to the Jonesboro Honda dealership and was completely dissatisfied with customer service, tact, approach and the overall experience. It was a nightmare! Continued on my search to find the right dealership which brought me to Gwinnett Zplace Honda. From the time I stepped into the store, it's been a great experience in lew of the ups and downs of purchasing a new vehicle. Joseph Shin has contributed to making the experience a very positive and pleasant one.

SG

Oct 11, 2013

The sales and finance people were great; thanks Tommy and Sam for getting things done so quick and painlessly!

Kim

Oct 11, 2013

Tyrone was excellent. Very knowledgable and helpful.

Tyler

Oct 11, 2013

The whole experience has been really great. Daniel Limb has been extremely helpful and prompt though out the entire process. He was quick to return my phone calls and emails and made the whole buying process a pleasant one. Could not be happier!

Dontrell

Oct 11, 2013

Marquis was very personable and customer service oriented.

Real67

Oct 10, 2013

I purchased a new 2013 Honda Accord Sport a little over a month ago. When I drove off the lot after signing my paperwork, I realized my windshield hadn't been cleaned, so I took it straight back and asked them to clean it. While they were doing that I realized there was a haze over the brake light in the back. I asked a finance guy that was there what could be done he told me not to worry about it that if I were driving, I would never see it. I told him that may be true, but the cars behind me may not see the light either and rear end me, also that if I am paying 60 months for something it better be done right before I leave the lot. The cleanup guys took the car and got the problem solved no thanks to the finance guy.Now to why I originally started this. When I purchased the car I spoke to Sam Whang who sold me on GAP and maintenance plan. I told him I planned to get this refinanced through my credit union the next day which I did. I decided the next day to cancel the GAP and protection plan. I called Sam and he took care of the paperwork and sent me a copy. I asked him about the refund of $800. He told me the easiest way was to et the credit union send the payoff check and when they bank (Wells Fargo) got the payoff check from my credit union it would be over paid by $800 and they would send me the check. I have called Wells Fargo for 2 weeks now and 2 weeks ago confirmed they had been paid off and there was an $800 overpayment. Last week Wells Fargo told me that I should receive the check this week. I called yesterday 10/9/13 to check the status and Wells Fargo said they still had the money and would be sending the $800 to the dealer. I asked why if my credit union had paid them off and they had gotten the cancelation that Sam had sent them. Also asked why the lady told me last week they were sending the check to me then and it still hadn't been sent out. She couldn't answer.Now, this is where Gwinett Place Honda comes in again. I called and asked for Sam. He was off so I asked for finance department. The guy that answered sounded just like the jerk that told me the day I bought the car that he guessed I would have to deal with it about the brake light. He told me it was out of his hands and that I needed to call Wells Fargo. I told him I had and that they had said the refund check would be sent to them could he help me. He told me that was my problem and hung up. I called back and asked for his supervisor and got this guys answering machine. I still haven't heard from them this morning. I am out $800 and they have gotten their $24,000 so they could care less. The GAP insurance is much cheaper outside the dealerships version and covers more. The maintenance plan Sam sold me started at 15,000 miles and expired like at 25,000 miles based on the form I got. It costs $300 and was for the $80 oil changes he told me it costs. I checked into this and the oil change is to be done every 15000 miles and you can get the oil and the filter from Wal Mart for $34 or have them do everything at Wal Mart for $45. Don't let this dealership talk you into these two items because you can get them much cheaper and if you try to cancel you will play hell trying to get your money back and they certainly won't be as friendly after they have already gotten your money.

Chandelle

Oct 8, 2013

Will is a really great service adviser. He was able to assist me with all my needs and he worked with me and made sure everything was afforadable for me. I would recommend him to be your Honda service adviser :)

James

Oct 8, 2013

I have always had my civic serviced here, and have always been satisfied with both the competitive cost and quality of the work.

Michael c

Oct 4, 2013

Met Kam in the service department. Took care of car very quickly with great service and quality. I highly recommend coming here.

ajarnbangkapi

Oct 2, 2013

I was impressed with the courtesy and service my this dealership--until I actually went there and tried to take them up on it. I called to see the price if any on a replacement visor that started hanging in my 2007 Civic. There was a service bulletin out on this by Honda (08-023) noting the defect. When I called, they asked for the VIN which I provided. I was told that it was covered, and asked to make an appointment, which I did. When I arrived at my appointment I was told that it was NOT under warranty, and they refused to honor what I was told on the phone to get me there. I was sent to the parts department to buy one, then they would install. Internet price upper $40's, Gwinnett Place Honda in the $80's (for a part they told me was on warranty the day before). Follow-up - The service manager saw my review, reached out to me,and offered to complete the repair at no cost. It was done, well and on time.In retrospect, any business that relies on humans has the potential for service breakdowns, The true measure is HOW the business responds. Kam, the service manager responded proactively to resolve the problem and reinforce a policy of honesty, for his staff and this customer alike. It is appreciated, and noted in the revised review.

Ms. Patel

Oct 2, 2013

Marquis was a wonderful salesperson and Albert was great in finance. They both deserve a raise!

Maria

Sep 28, 2013

Tyrone was an excellent and friendly salesman! Couldn't have asked for anyone better!

Amor

Sep 28, 2013

Turned out better than we thought on financing. They made adjustments that we felt really good about. Amel and Sam were very helpful.

Pam

Sep 28, 2013

Joseph was great. We worked most of the details out on line then just quickly finished the deal in person.

Shannon

Sep 28, 2013

New CR-V! Kamal was great to work with! Would recommend Gwinnett Place and Kamal to everyone!

Chrysti Westbrook

Sep 28, 2013

Salesman Kendyl and finance manager Sam were both helpful.

mayplace

Sep 25, 2013

In April of 2012, my wife Ashley and I (Joseph) bought a 2010 Honda Civic Hybrid. Steven Busche's Knowledge of his inventory was so in depth that once we decided on the model he was able to pick the perfect vehicle for us. Steven was keenly aware of our needs as a family shopping for a car. So much so that my son Christopher remained calm and entertained the entire time! After we broke for lunch, Steven Busche walked us through the paperwork, cut his tie (its a car salesman thing lol), and had us home in time for dinner. I love doing business with people I would eat a meal with and Steven Busche is welcome at my family dinner table.As our family has grown, and our transportation needs have changed, I am glad to be working with Steven again to find us the right vehicle for the right price. Steven Has stayed in close touch with us over the last year and half. I know I can get in touch with Steven using many forms of communication such as phone, email and even a personal text from time to time. I also know that I can count on Steven to respond in a timely manner with a plan of action when we talk. Even when life happened, Gwinnet Honda and Steven gave us great customer service. No request was too small. Also anything I asked for was met with an acceptable solution. I am glad to say I have never had to ask to speak to anyone other than who was immediately in front of me. It has been a pleasure doing Business with Steven Busche and Gwinnett Place Honda and I look forward to doing business with them in the future.-Joseph, Ashley, Christopher

Karen

Sep 25, 2013

The most helpful person. Ali was very hospitable and the group of people were fantastic in producing an auto mobile package that best fit my needs. When you go to Gwinnett place Honda go see ALI!

Coack K

Sep 24, 2013

Just got a Honda Civic SI. Was another smooth buying transaction from Gwinnett Place Honda. Thanks to manager David K. for working with me on a deal I was happy with.

Consumer

Sep 22, 2013

Although the salesperson contacted me, he could not be found when I came in for an appointment that he made with me.

Priscilla and Archie Carroll

Sep 19, 2013

We enjoyed doing business with Meeni who patiently endured our negotiations for a new Honda. He was great to work with!

ZanaBibic

Sep 14, 2013

Great sales person and will be recommended to anyone I know who is looking for the best customer service possible. Thank you Amel and GPH.

Gabriela

Sep 14, 2013

Excellent, friendly. He helped us a lot in finding our new car.

Jessica

Sep 14, 2013

Albert did an excellent more than magnificent with the paperwork and made it a very smooth process.

Jay

Sep 14, 2013

Our salesman was Triet and he was great. Jamal helped us out in finance and he was good too. Very excited about my civic.

NathanTaitt

Sep 14, 2013

I was amazed at the buying experience. Gwinnett Honda is definitely our only choice from now on. This was our first new car purchase and we were treated like royalty. Zero pressure. A great deal. And they bent over backwards to make some last minute changes. I HIGHLY recommend this place. Fantastic!

Eugenia

Sep 14, 2013

He was good. Brought my Honda accord to Rick in the service department.

metodman

Sep 13, 2013

I contacted Mr. Ernst Louis over the internet. He found the exact vehicle I wanted (titanium CR-V EX-L) and quoted the best price for it. When I went to Gwinnett Place the vehicle was waiting for me ready for test driving. There were no surprises when I decided to buy the vehicle. Mr. Louis even found an incentive to save me money. I was also pleasantly surprised with the discounted dealer options. Ms. Barnes helped me personalize my CR-V. Mr. Albert Thompson helped me with financing and sold me an extended warranty. First I was not going to buy the warranty but then I changed my mind because the vehicle is loaded with electronic parts. I hope I don't need it but you never know. I also purchased a pre-paid maintenance plan. This is the second Honda I purchased from Gwinnett Place; I know their service is also excellent. The sale team was very efficient: the whole process took less than 3 hours. Before I drove off the lot, Mr. Louis even paired my smart phone with my new CR-V. I plan to stop by and say hello to him when I go to Gwinnett Place for my first service.

Helen

Sep 12, 2013

Denis O'Conor in the service department is very easy to deal with, reasonable, practical, obliging, and efficient. I would ask for him again.

emily

Sep 9, 2013

Just traded in my Civic for a brand new 2013 CRV EX in midnight blue and I am so happy! Buying process went flawlessly as usual and that's why I came back here to get my 4th Honda from Gwinnett Place Honda. Joseph and Jamal were both great. If you want a Honda, come here!

John

Sep 4, 2013

Worked with him several visits and he has done work in a very professional manner!

Angie

Sep 3, 2013

Shaun has always been very helpfuil and courteous and knowledgable. He is a pleasure to work with and I don't know what I would do without him! He is just great!

Jennifer I.

Aug 31, 2013

Steven Busche was amazing! Chad Mills made the process seamless and had us leaving the dealership feeling like we got the absolute best deal. Very accommodating! Worked with other local dealerships and we were disappointed to say the least. Gwinnett Place definitely earned our future business. Thank you!

Dottie

Aug 31, 2013

Joseph Yim was our original contact and he was very nice and helpful and took our time with us. Lenny helped us out as well and we got a very good deal and are very happy! Marco was also very nice!

CrittTN

Aug 31, 2013

Joseph was very straight forward and easy to deal with. Honest.

Hong

Aug 31, 2013

Amel was wonderful! Got a new accord at Gwinnett place honda

SarahMarie

Aug 31, 2013

Great experience super fast staff with my time deadline. I love coming here.

Alexandra

Aug 31, 2013

We had a very great experience we both the sales and finance staff. We were shown patience, thoroughness, and respect. We'll definitely be recommending this location and our sale representative, Ernst, to family and friends. Thank you Gwinett Place Honda!

Chris.

Aug 31, 2013

Mansoor was so polite and really made the purchase smooth! Good deal too!

Rashid Hashmi

Aug 31, 2013

Daniel was friendly and professional. Worked out a deal quickly and was knowledgeable about the product

Shelly

Aug 31, 2013

Marquis was great, he worked hard to get us the vehicle we wanted and was able to get us an excellent deal on fully loaded CRV Ex. We had an awesome experience with Marquis and would definitely refer others to him!

Karen Bogle

Aug 31, 2013

Very knowledgeable, friendly, gavel us a great Della, quick and easy

John Baumgartner

Aug 23, 2013

Joseph Yim has been great. He followed up, answered my emails, called me back and I appreciate that. He has been a pleasure to work with.

Tracy

Aug 22, 2013

Very helpful sales person, Joseph Yim. Helpful, polite and clear in explaining all facets of the car. Second car purchased here...very easy!

Bchan

Aug 22, 2013

The friendly staff and great service is the reason I bought a Civic, an Odyssey, an Accord, and a CRV in the past five years.

Rdm

Aug 21, 2013

Nice folks, easy to work with. Would come back again.

Larry

Aug 20, 2013

Denis is very customer oriented, very mechanically detailed, concerned about my understanding of the process. He is very informative, helpful and very professional. I will specifically look for Denis the next time I come.

Angel

Aug 20, 2013

My service advisor Will Houston is very professional, thorough and always takes his time to explain to me what needs to be done on my Honda. He advises me on other items and issues that are not urgent and can be done in the future. I'm always satisfied with my service and it's always a pleasure coming in to see Will. I made an appointment and he greeted me with a smile even though it was early in the morning. I will be back to get other services done and ask for Will. We travel over 30 miles to come to Gwinnett Place Honda because we know the job will be done correctly and will be done well!

Jon Parness

Aug 17, 2013

Joseph Yim helped out my wife and I today purchasing a new Accord and we couldn't have been happier with the experience and the new car! He made it very easy and straightforward; great experience at Gwinnett Place Honda!

Robert Lake

Aug 17, 2013

Joseph Yim was ver responsive to our email inquiries which was the main reason we came here to buy our Honda. In fact compared to other Honda dealerships he answered our emails the fastest.

Maurice

Aug 17, 2013

Shon Hood was very courteous and helpful and professional. I am very satisfied with my new Accord. I would recommend Gwinnett Place Honda and Shon to all all my friends and family!

Allister

Aug 17, 2013

All was good. Paperless will make things faster. The team was very nice and the facility very clean.

Alicia

Aug 16, 2013

Rick was great. Got me In immediately. He offered and explained the specials. My service took the exact amount of time he told me it would. Rick and service like he provides is why I actually bring my car here for service when i live about 170 miles away.

lesrion99

Aug 13, 2013

After a frustrating experience at another dealership, I was so lucky to find Ernst at Gwinnett Place. I was very anxious and indecisive about my first new car purchase. Ernst was so patient with me, explained all the features of the car during the test drive and walked me though all of the options and numbers. I was instinctively skeptical of anything I was told, but I fact-checked everything he told me and turns out, Ernst is one honest guy! He treated me like a friend and I would whole-heartedly recommend him to anyone looking for a new car. He has continued to be helpful with follow-up questions weeks after the sale. Albert in finance was also friendly and helped me get squared away with payment.

Merisha

Aug 9, 2013

Aaron Hardy, Sam Whang, Tametrice Barnes, and Jeff Sutherland were AWESOME!!!!!! They made my car buying experience easy with no pressure. I would recommend them to anyone.

Tony Garay

Aug 9, 2013

Great service overall, representative on the phone was very helpful.

Natalie lewis

Aug 9, 2013

He was a Great help! I am. It from the area and he made sure the 2 hour drive was worth while!

VV

Aug 9, 2013

I have been servicing my Civic at GPH for over 10 years. I have never had a breakdown on the road, just last week a friend heard the engine and said "Wow, that's smooth, that engine is in real great shape." The caliber of the service staff, their expertise, their courtesy...absolutely spectacular! Jae Kim and Mike Stanley were great today. Kam was out on vacation but he will also give you top notch service. I wouldn't hesitate to recommend the Gwinnett Place Honda Service and Parts Center to anyone.

seunghwan Kim

Aug 6, 2013

Joseph was extremely helpful. Best car buying experience!!!!!!!!!!!

NicoleBrown

Aug 4, 2013

I purchased a 2011 Honda Pilot Touring RES/NAV on 7/31/2013 at 10:00pm prior to purchase we advised Joseph/Dann that the vehicle had ants on the outside driver door. He advised that he would send the vehicle for detail and the issue would get resolved. We took the vehicle home and within 24 hours the vehicle was infested with ants. We returned the vehicle on 8/02/2013 and Curtis suggested to fumigate the vehicle. We advised that we wish to return the vehicle, cancel the contract and return our check along with a letter for confirmation. Curtis advised Angela Shepard indicated that due to legal reasons they could not provide a letter. I requested to speak with her and he advised during this time she has left for the day. I requested to speak with Chad, he indicated that there was nothing he could do. Finally after 2 hours of back and forth, they finally agreed to provide a letter that the vehicle was returned due to ant infestation. At this point me and my 4 month old son had no way to get home and I asked Curtis what about the loaner vehicle. He indicated that that was off the table. I would NEVER recommend this dealership to anyone with a pulse.

Frank

Aug 3, 2013

Bruce was Very helpful and accomodating! Next time we buy will be here.

Patricia

Aug 3, 2013

Marquis was great and very helpful. We got a new Pilot today.

RoseMary

Aug 2, 2013

Lionel was very helpful but most of all very sincere. He made me feel like he really just wanted to make sure I had a good experience and wasn't inconvenienced. He also came into the waiting room a couple times just to keep me updated and I thought that was very nice. He took great care of my care and he is a nice man.

ncobb

Jul 31, 2013

This was my second visit so far for service at Gwinnett Place Honda. I arrived with an emergency with my 2003 Honda Accord on my first visit, and Chuck greeted me immediately. Although, I didn't have an appointment, I was able to be serviced right away. Chuck has always been very professional, helpful and resourceful in assisting with the maintenance of my 10 year old vehicle. He explains things to me very thoroughly and always looks for the most economical solutions, since he knows I'm on a tight budget.I even had a second emergency with my vehicle, very near closing time. I'm talking 5 minutes before closing; lights were off, garages down. However, he and the crew that were left there didn't hesitate to assist me, and didn't make me feel like an inconvenience in the slightest way. They didn't stop until they determined the real root of the problem. They are awesome, and I will continue to have my vehicles (current and future) serviced there.

Nikki

Jul 31, 2013

I went here over the weekend and they were very helpful.

Anil shah

Jul 30, 2013

I am totally satisfied with service & price compare to other dealers with Will Houston

Jo Anne Stokes

Jul 30, 2013

Commenting on Gwinnett Place Honda Service. We own two Honda Accord EXL cars. We have used this facility for several years and feel that they excel in customer service. Our latest experience was with Jae in the service department. He went over and beyond in taking care of us. Actually it is because of personnel like Jae that will keep us coming back to this facility.

Ma Su

Jul 29, 2013

I was stranded in downtown Atlanta. The car stuck in park and would not move. I called Gwinnett Place Honda and asked for a service person. I was transferred to Will. He walked me through what to do until I could bring it in for sevrvice. Even though I wasn't the easiest person to talk to, Will was patient and guided me and a friend (both of us females) though the process to get me going. Thx Gwinnett Place Honda and thank you Will !

MavenATL

Jul 27, 2013

Did my research ahead of time but the sales person did a great job of reviewing all the features on the car and confirming my decision.

Wanli Lee

Jul 27, 2013

I am happy, very happy. I am happy with the whole buying experience today because Amel was courteous and professional. We got a good deal and we like our new CRV.

Tina Sharrieff

Jul 24, 2013

I came in to get an oil change and my service advisor mentioned how great the 2013 Accord was. John Lanham took me for a test drive and sold me on the car! I have 4 Hondas and every time I've come here the customer service has been exceptional! I will always recommend Gwinnet Place Honda and I will always drive a Honda.

Jiwani

Jul 24, 2013

Ronnie Butler- this is Mr. Jiwani and you are my advisor and have been for almost 10 years now. What I wanted was an ordinary request and you went out of your way to ensure that that I received what I wanted. In this day and age getting satisfactory service can be a challenge but you went above and beyond to ensure that I was happy with my Odyssey. Thank you for going the extra mile and for listening. Thanks again for your wonderful service and please don't ever change how you do business. Regards, Jiwani

MariettaNatalie

Jul 22, 2013

Rick is awesome, very pleasant and fast service. I highly recommend anyone to come to Gwinnett place Honda for service! I live Marietta and drive to Gwinnett for all my service needs. They are the best!

James Seo

Jul 22, 2013

Gwinnett Honda service team is amazing all the time. One of their guy, Ronnie Butler, service advisor is good guide man for the service. He is export for his job. Also I like his smile.

John g

Jul 19, 2013

Quick and painless experince with great customer service and a smile.

Jammie Fortner

Jul 19, 2013

Ronnie has always been kind and thorough in servicing my c r z ...thank you

Rosa luquin

Jul 19, 2013

I come here all the time great costumer service And. Ronnie was really nice helped me a lot

Vivian

Jul 19, 2013

I have 3 Hondas and 1 Acura and I bring all 4 vehicles to the Gwinnett Place Honda Service center to see Rick. He always takes care of me and is the #1 service advisor. I'm close to Curry Honda but i always come here instead for service. I've referrred my friends and my brother to come here.

Dru white neck

Jul 19, 2013

Our salesman at gwinnett place honda named joe has been vey helpful and friendly

Robin Sheeter

Jul 17, 2013

Rick and Louis assisted me in obtaining the correct part for my vehicle. They were both very professional, courteous, and helpful. Thank you!

Solita Delacruz

Jul 13, 2013

The moment we stepped onto the parking lot of Honda, we were immediately approached and helped by John Lanham and Richard Alatrista who was very cheerful, and informative helping us look through our options and made sure we didnt miss any detail. We wouldn't have wanted anyone else to help us!

Marty

Jul 13, 2013

First time experience! I was assisted by Mr. Aaron and he was great, very helpful and informative. Everyone I came in contact with from beginning to end was a pleasure. Will definately recommend Gwinnett place Honda!

Charles

Jul 13, 2013

Everything Was excellent, I only bring my cars for service here and my family and I have bought over 8 cars from gwinnett. I will only buy and get me service here, the best dealership with the best staff

Rebecca Davis

Jul 12, 2013

Kendyl was an amazing sales associate his communication was excellent. The whole team was amazing!

Kathy gordo

Jul 1, 2013

Being at GWinnett PLACE Honda is always a wonderful experience! Amel was a fantastic salesperson. I love you guys!

Elizabeth

Jun 29, 2013

Everyone at Gwinnett Place Honda was friendly and more knowledgeable than any other Honda dealer, or other car manufacturers that I dont need to name. I'm excited to have the exact car that I wanted with all the bells and whistles,,

Mid

Jun 29, 2013

My sales person was Aaron, he was super! Personable, understanding and set right expectations. If you want honesty use Aaron!

Peggy G

Jun 29, 2013

Although I do not like the car buying process, Shon Hood made the process seamless. I appreciate his time and efforts. I love my new tiger coupe. The color is hot!

Sonyann

Jun 29, 2013

Gwinnett Place Honda offered excellent service. Amel, the sales staff, was professional and knowledgeable of the Honda product line. It has been a few years since I purchased a new car and Amel made the process seamless.