Used Cars for Sale at Hall Hyundai Newport News in Newport News, VA

cmcmillan004

Oct 25, 2016

Mr Melvin...is The Man that you want to set down with! His service 5s all the way. He was very knowledgeable and plesent. I will send my friends to see him.

Carl 2017 Elantra

Oct 19, 2016

just got home with our 2017 elantra. thank you all so much for making it a pleasant experience. starting with Josh, top notch salesperson, made me feel very comfortable, like I've known him for years. Travis, very professional and gave us the deal we wanted, made it happen, and quick. Danny, closing it and explaining everything in full. can't thank you all for helping us get a really nice car for a really good price...Carl

boyce1211

Oct 14, 2016

Mr. Bly assisted very well. He made all ways for a great sales experience. He promised a great car. He made sure we were satisfied. Cleaned and topped off with a full tank of gas.

crystalryans62

Oct 14, 2016

They are truly the BEST!! I had a challenging but excellent outcome at this dealership. The salesman was great and explained all details until I fully understood the terms of my purchase. The business person/financial agent Mr Owens was also very good. Overall this was an excellent experience and I would do it all over again with such a great crew of people. Thank you Hyundai of Newport News!!

s_scott1219

Oct 14, 2016

Great customer service. Friendly staff & all my needs were met in a timely manner. The sales representative as well as the finance manager were very professional & were able to answer all my questions and attend to my needs.

Judith Garrett

Oct 5, 2016

Absolute best experience I have had with a car dealership! Freddie was extremely

taccogno

Oct 4, 2016

Buying my car through Hall hyundai was a very pleasant and easy experience. Also having all my services needs taking care at Hall Hyundai I've been very happy with keeping my car maintain and avoiding any major issues. Their staff has always been polite and easy to work with

vickie.berry

Sep 29, 2016

I would highly recommend Hall Hyundai of Newport News for all of your auto needs including service. I have purchased two new cars there and the buying experience is fantastic. As a woman, I have purchased autos in the past where I was treated in a pushy manner, charged more than I should have been and generally been bullied into a car. Here they are friendly, extremely knowledgable about the products, respectful and make the negotiations clear and honest. The closing session with the business manager is also fast, smooth and best of all- what they quoted you to begin with. My salesperson Chris Meadows was a joy to deal with.

mablebep

Sep 14, 2016

Very good service, pleasant, friendly staff. Mr. Bly was very helpful. Took time to show us the vehicles we wanted to see. We were very pleased with Mr. Bly's service.

hm2nurse

Sep 12, 2016

Awesome! Henry worked hard to take care of me, cover all of the necessary items, while getting me out of there quickly at my request. Thank you!

stevenpennjr

Sep 10, 2016

We love our little car. Wasn't too thrilled at first when Mr. Henry showed me and my wife the vehicle but it was a great choice. Thank you hall Hyundai

Bontay1

Sep 4, 2016

My buying experience with Lisa Bollhorst was very pleasant. She was well informed and determined to find the vehicle with all the accessories that I wanted. This was the best car buying experience that I've ever had. I will highly recommend Hall Hyundai to my friends and family.

lovinit349

Aug 22, 2016

I will definitely return to Hall Hyundai. Very friendly helpful staff and quick service. Melvin is FANTASTIC! I can't remember the finance guys name but he was very helpful in what was really needed.

Angela Crowe

Aug 14, 2016

I had a great experience going to Hall Automotive in Newport News . I was looking for a car not saying a new one but then I meet Mr. Melvin Martin. He took the time to show me used cars on the lot and brand new cars on the lot. I knew I wanted a Hyundai Elantra. I had been looking around a lot for used cars on web sites and on car lots but not finding anything that I really liked. Then Mr. Martin showed me the 2017 Elantra that I now have. I can't say or thank Mr. Melvin enough for helping me make the right decision. I would and have been speaking ever highly of him to friends and family. I would definitely recommend him and go back to see him myself. Thanks for letting me write this review.

coachlowery

Aug 11, 2016

I came into the dealership expecting my credit issues to be a big problem. I was it to the dealership and they treated me like a child and somewhat disrespectful. You guys presented me with vehicle options it had to be done and ready to leave in under 2 hours never had that experience in my life I appreciate it and now I'm a lifetime customer no matter where I move

mlong707.ml

Aug 4, 2016

From start to finish This Purchase was a very exciting trip. The salesman was very helpful and knowledgeable. He pointed out all the outstanding features of the vehicle and how they worked. It was a excellent meeting.

gagevicdamone

Jul 31, 2016

The overall experience with Hall Hyundai NN was fantastic. Everyone was friendly and knowledgeable. Talked to all of the departments and they know their stuff. Cashiers greeted me with a smile!!!! I was really impressed with parts dept on how friendly they were. The parts manager (Don) greets me with a hello and Zac and Vic (Parts counter people) were helping the other customers with a smile on their face. It felt good knowing people take pride in their work and they even gave me some ideas to get some accessorize my 2016 Genesis.

sinfieldisawesome

Jul 28, 2016

I had a very good experience at Hall Automotive and i will definately be back. Employees were very friendly and were willing to help in any way possible.

yiselhern30

Jul 28, 2016

I was very happy with the service I received and would highly recommend it to friends and family. Mr. Henry Byde made sure everything went well with the financing and kept in touch,

okimus2003

Jul 28, 2016

I was in serious need of a vehicle, for a traveling job position I just couldn't pass up. Even though I really, really didn't want a car payment the car I had was not going to survive the first trip. Mr. Bly was very nice and straight to the point. I didn't feel like he was trying to get over or take advantage of my need for a vehicle. I was put in a new vehicle that gets great gas mileage. I am more than satisfied with my car and purchase experience.

lindakeenan1981

Jul 23, 2016

Outstanding professionalism and service. Thank you Henry B. and Brenda in the service dept. Thanks is the third car that I have purchased from Hall Hyundai.

j2schacht

Jul 23, 2016

I have bought several vehicles of many different luxury levels and this was a top notch dealership. All employees were very professional and courteous and understood my wishes...

willconrad86

Jul 22, 2016

Had a great time at the dealership I wish that all my other car purchases were this good. Can't wait to see them again for my first service. Thanks again to everyone.

cisforcut1

Jul 22, 2016

Terry Hert is who assisted me in purchasing my vehicle. He could not have been more knowledgeable, pleasant and helpful. He, along with the Hall staff, made my car buying experience a wonderful one. You will not regret purchasing your car from Hall.

strnghldzbbrkn

Jul 20, 2016

Henry was on the mark...very courteous and seemed to know what I needed. There was no pressure and he was very helpful to answer all our questions. Dan was also very friendly and made sure all our questions were answered and made me feel at ease. Overall I am very pleased with my experience.

Chrissy 1456

Jul 14, 2016

There were a few snags with my purchase but in the end this dealership did the right thing and have earned my loyalty. My salesman Freddie was amazing!

concettadavis30

Jul 2, 2016

I love my car which i had bluetooth in it though. My car purchase was very worth it .I will definitely come back to purchase another vehicle from newport news location. Thanks

minpinheaven

Jun 29, 2016

it was everything we expected and more and we got the exact vehicle that we were looking for in less time than we would have thought

tiredwillie

Jun 25, 2016

You could not get any better attention or service with this dealership. All the employees that I had the pleasure of dealing with were very professional and the time it took to purchase the new automobile was the shortest I have ever had.

kel43028

Jun 23, 2016

Would like to say in all my times of purchasing a car Rich Jakubs was the most efficient with the finialazation of paper work that I have every been a part of.

tevinhert

Jun 18, 2016

Terry Hert is the best salesman Ever. To purchase from him Would be the wisest decision ever made He was honest,patient,knowledgeable He actually listened to me to find what I actually needed and I am so grateful & appreciative you guys at hall Should really REALLY give this gentleman a Raise!

Yorktown53

Jun 8, 2016

I recently purchased a 2017 Hyundai Sante Fe at Hall Hyundai in Newport News. My sales person, Mr. Freddie Robles, was very knowledgeable, listened to my needs, and explained my options for purchasing my new vehicle. The sales manager, Mr. John Hagood simplified the sales process and arranged for me to get a vehicle that matched my preferences at with a substantial discount on MSRP. I highly recommend visiting this Hall dealership if you are in the market for a new or used Hyundai.

suzanneharris82

Jun 2, 2016

The saleswoman and finance manager were both pleasant and professional. I did not feel beat up or pressured in any way. They got me into a car I love within my budget and I couldn't be happier.

shanejeffers

May 20, 2016

Rich Jakubs sold us our new 2016 Tucson and we couldn't have been happier with his service. He was funny, polite, and processed things quickly. If we had to buy the car all over again we would happily come back to Rich.

katy.wrobel

May 12, 2016

I had a fantastic experience purchasing my new Sonata Eco and I am LOVING my new car. Rich Jakubs was extremely helpful and made the entire process entertaining and stress-free. This was by far the best experience I've had at any car dealership. When anyone I know is in the market for a car, I'll absolutely be recommending they go to Hall Hyundai and ask for Rich.

pcallahan39

May 12, 2016

I am very satisfied with my Santa Fe. It handles beautifully and has great gas mileage. If you are looking for help finding your new Hyundai see Rich or John at Hall Hyundai in Newport News, VA. They will not do you wrong.

johnoton315

May 9, 2016

Freddie was the man! Felt no pressure at all. Made me feel very welcomed compared to other dealerships in the area I visited. He listened to everything I asked for and made it happen! I would defiantly recommend going to hall Hyundai of Newport news and see Freddie for all your buying needs!

keneiquastewart

May 4, 2016

We Love Henry Bly! He got us everything we wanted and more. The color was perfect, the payments were excellent and the car is sporty. I'm in Love with my car!

christina.smith.1102

Apr 28, 2016

I went in looking at and expecting to buy a 2014 Elantra and walked out with a brand new 2016 Elantra the next day! Rich made sure all my needs were met and got me something better than I expected for the same price I would have paid for the older model

mguy5777

Apr 22, 2016

Overall everything went well and really smooth I went in for a used vehicle and left in a brand new one overall I would recommend hall to everybody

rescue674a

Apr 20, 2016

These people are AWESOME. They worked with me even though I have bad check. I am coming back to get my wife a car. I would like to thank everyone for the help in getting my car.

jennifer.pendleton

Apr 12, 2016

My husband and I went in with the hopes of purchasing a specific used vehicle that we saw online. We left with a brand new 2016 Elantra! Freddie Robles was wonderful to work with! He took a great deal of time listening to what we wanted and what we could afford. He explained all of our options and made sure that we got exactly what we needed and were taken care of. I can't say enough good things about Freddie and the rest of the staff that we met and worked with. We will definitely refer others and hope to do future business with Freddie and the Hall Hyundai Team!

bernabelasky

Apr 9, 2016

Excellent service and employees. Did an outstanding job with explaining and selling the vehicle. Also they were all around friendly and very helpful with getting me acquainted with vehicle.

B

Apr 6, 2016

I recently purchased a 2016 Tucson Eco. I am very pleased with my purchase and my buying experience at Hall Hyundai. Mr. Melvin Martin was my salesman. He was very knowledgeable and patient with me. He took his time answering my questions and showing me the features that the Tucson offered. I would recommend Hall Hyundai and Mr. Martin to anyone who is interested in buying a new car.

Trainine

Apr 4, 2016

We were looking for a used car for our daughter. The moment we arrived they were helping us in every way to find a nice used car to fit our needs. In fact Mike new I was looking at other used cars that were by private owners and he offered to run the car faxes for me so I knew the vehicle I was looking at would be a safe vehicle, now that's customer service !! I ended up buying a very nice used car from them because I knew they were looking out for our best interest . They went above and beyond to help us in every way! Thanks Hall Hyundai for a good experience!

shadeezy3

Apr 1, 2016

Alyssa was the best!!! She helped me out and if you need help ask for her. I came in and she knew exactly what to do with no pressure.

abayout

Mar 30, 2016

Melvin was friendly and easy to work with. He made every effort to make sure we were satisfied with our purchase. He did what he said he would do.

angieb882000

Mar 30, 2016

The Sales staff and GM were exceptional in this car buying experience. Will definitely refer this location. Thank you all for welcoming me and treating me special.

jedyiic

Mar 30, 2016

My experience was epic just epic!Thank you Mr.Bly you the best!!!I was promptly greeted and with a smile and not pressured at all so at ease

Bill P

Mar 25, 2016

We started shopping for a CPO vehicle for my god daughter to drive. I was leaning toward CPO so she's have the extended warranty and roadside assistance. Then a friend mentioned Hyundai had a lot of model year-end incentives and perhaps I should give them a look. I perused the website and thought I should go in and see just how good these deals were. Long story short: we found a car she liked (2016 Elantra) at a price that fit her budget. Freddie was friendly and professional. I told him what we were looking for and he put her in the car. No pressure to move up or down, no pressure to buy extra "stuff." And she is so excited with her new car. (And I am so happy she has the Hyundai warranty and roadside assistance.)

ctillage56

Mar 24, 2016

Very positive experience. Mr. Blye was very professional and had a compassionate, caring attitude. He provided excellent service. I can say this by far the best experience I have had when purchasing a vehicle

sami.captain94

Mar 21, 2016

Hall Hyundai is the perfect place to get your car from, they're very helpful and they are willing to explain everything and offer the best they can.

tnaorr

Mar 11, 2016

I went in. Rich had cars for me to look at and i love the one i got.everyone there made it quick and i had the rest of day to enjoy my new car

blj851

Mar 11, 2016

My experience with Hall Hyundai was a pleasant one. Everyone with whom I had contact with was very professional and tried to go out of their way to ensure my satisfaction.

luciusj33

Mar 11, 2016

Staff was friendly and helped me get the financing to walk out of the door with a new vehicle. No beating around the bush with the sales staff. They asked me what I was looking for and got me what I wanted no fuss.

ladyk1978

Feb 12, 2016

I have driven all the way from PA twice to purchase a vehicle from this dealership because the dealership near me refuses to compromise on price or financing. Hall Hyundai has never let me down.

Chris

Jan 30, 2016

I was searching for a 2016 Hyundai and stopped by this dealership. This is the first time I had stopped to check out their cars. We were on the lot for approximately 30 minutes walking around looking at various vehicles. No salesperson ever approached to help. We later went inside and looked around the show room. Again, no one asked if they could help or even spoke to us. As we were leaving we say salespeople in the smoking area. We left and went and went to Tysinger where we were able to find the car we were looking for.

JUDY204

Jan 26, 2016

Great dealers, always friendly and nice. Second car I have bought here. Will continue business here.Rochard was a awesome salesman and very helpful. He took time to show me all about the car.

NYC Girl

Jan 22, 2016

I had a great experience with my recent purchase of my Mercedes Benz. Rich and Kris really made it a hassle free process.

JOSEPH0932

Jan 16, 2016

Thank you for the best car buying experience I have had. I have recommended all my friends and co workers to this dealership. Staff was awesome.

JamesKosin

Dec 23, 2015

Terry was great, very personable, experienced, and enthusiastic. They seem to have a small service area, and had Terry doing a lot of the setup for a new sale. He had to put the plates and spare tire option in himself. He was still very enthusiastic even through this, which I felt was a bit odd since he is the sales person and not a mechanic. Overall great experience!

DEMYCA3

Dec 22, 2015

I had a better than expected sales experience. Henry Bly went far and beyond my expectations in assisting me with my purchase.There was no pressure for me to purchase services I did not want. The staff was friendly, helpful and professional.

Lynn Murden

Nov 20, 2015

Although understaffed at the time of purchase, initially the general manager assisted me with my sale and then turned me over to a salesman. They accepted 2 trade-ins and processed the sale in a friendly, expedient manner. They were able to locate and transfer the car I wanted and delivered it that evening. I have not yet used the service department, but was satisfied with my purchasing experience.

BRHODES

Nov 12, 2015

The sales guy was excellent but the management sucks went to go look at a vehicle got there they said it would be there it. When I got there it wasn't there. They said it would be there in 20 minutes. 20 minutes turned into 2 hours. So When the vehicle arrived it was missing the tool box, bed mat, and hitch it was advertised with.So they said they would get me factory tool box it was advertised with.I took the truck on a 24 hour test drive there wasn't any gas in it I had to put gas in it myself just to get home. I have been waiting for what is going on three months. The manager told me it would take three weeks to get it when I called a month after having it. I called the dealer that has the box they said it only takes a day for the tool box to arrive. I then called the manager told him what the dealer said. He told me he wasn't going to spend that price on the box and was trying to talk be into just putting a cheap box in it and they would put the factory logo on it. When it was agreed on when I was buying the truck to put a factory gmc box in it.

SCOOBYLADY

Nov 11, 2015

Joanna Eley did a very good job. She is very so full of life and eager to do a good job. She was very considerate and honest. I would definately come back to Hall Hyundai in the future.

COACHHUDSONGRA

Nov 10, 2015

Great job very helpful Freddie made the. Experience great very relaxed and easy-going I look forward to working with them in the future on my next purchase

bebe23608

Nov 7, 2015

I have a great experience. Everyone was friendly, helpful and made it a pleasure to purchase my first Hyundai! I traded in my Honda after 14 years and I am pleased with my new Elantra! The sales manager and Finance manager were very helpful and helped make my experience great!

BTUFTIE

Nov 5, 2015

This was a great car buying experience. My first Hyundai. I like the car a lot and would recommend Hall to all my peeps. Thank you

JOEYMEWSZEL

Nov 2, 2015

Didn't take long. Helped me with everything I needed. I wasn't hassled to buy somthing that I didn't want. I will deffenitly be returning in the futur

KAREN_H_JONES

Oct 27, 2015

We would definitely recommend Rich to our friends and their car buying needs. Quick buying process overall. We are really enjoying our new Genesis! Thanks!

DEANBLACKMORE

Oct 9, 2015

I had a good experience, it was fast, and easy. They answered any questions that I had and worked with me with the price and insurance.

JSYKES5231

Oct 8, 2015

I would have wanted somebody to set up my first service appointment instead of having to guess when to take it in. But over all they got me into a suv and I'm very happy

GDORSTY1

Oct 6, 2015

Rich Jakubs is professional and easy to work with. He often anticipated my needs. I feel like I made a friend in addition to getting a great suv

DREAMSDRIVEN

Oct 5, 2015

I knew what I wanted when I walked onto the lot but Melvin helped me find it in the price range I was looking for. He was fantastic. Waiting for the financing and the actual financing took forever. Overall, great people and good experience.

JEHODGES

Sep 28, 2015

These 2 gentlemen know how to get things done, and they get them done quickly and thoroughly with stellar customer service skills. Thanks a million guys!

Brittany

Sep 23, 2015

After carefully researching a vehicle to tow my new travel trailer I stumbled on a 2013 GMC Terrain V6 AWD SLT on the Hall Elizabeth City, NC page. Since its only right down the road I went to check it out, found out that Hall puts all of their used vehicles on all Hall websites and this one was located in Newport News. Since I was already in the Newport News area later that week I decided to check it out. During the walk around I noticed on the driver side door, passenger driver side door and front fender it looked as if the clear coat was coming off. I was informed that if I bought it I would have the option of buying environmental protection plan (environmental clear coat). Ended up purchasing the Vehicle and the protection plan (At the time I was not informed that this plan was only good at this location) since I live in Elizabeth City two hours away. Drove back up there to drop my car off two days later for environmental protection and was turned away, they said it looked like it had been repainted some time ago which is where the fading came from (Car Fax was clean?). Took it for second opinion and was told it had been repainted (they showed me where I could prove it, since Im not a body shop mechanic). I then called Hall Hyundai Newport news a total of 15 times and spoke with four different managers from 17Aug-12Sep2015 (These Managers said they would call me back that day or the next when they figured it out. But I never received a call). The final time I called about this problem I received the used car sales manager Nate Hollis. He was very interested in what I had to say and super friendly (If only they can all be like Nate), I received a callback within three hours. I took my Car back to Newport News on the 14th of Sep to have that side painted and received it back on the 22Sep and It looks great. Will be taking it back next month to have the environmental protection plan put on and hope that all goes well. My final thought to Military would be, do not buy most plans they sell because you can only use at that location for free oil changes and coating and only Halls automotives for maintenance. I want to Reiterate Thank you Nate Hollis for helping me and you would be the only reason I would come back.

Brittany

Sep 23, 2015

After carefully researching a vehicle to tow my new travel trailer I stumbled on a 2013 GMC Terrain V6 AWD SLT on the Hall Elizabeth City, NC page. Since its only right down the road I went to check it out, found out that Hall puts all of their used vehicles on all Hall websites and this one was located in Newport News. Since I was already in the Newport News area later that week I decided to check it out. During the walk around I noticed on the driver side door, passenger driver side door and front fender it looked as if the clear coat was coming off. I was informed that if I bought it I would have the option of buying environmental protection plan (environmental clear coat). Ended up purchasing the Vehicle and the protection plan (At the time I was not informed that this plan was only good at this location) since I live in Elizabeth City two hours away. Drove back up there to drop my car off two days later for environmental protection and was turned away, they said it looked like it had been repainted some time ago which is where the fading came from (Car Fax was clean?). Took it for second opinion and was told it had been repainted (they showed me where I could prove it, since Im not a body shop mechanic). I then called Hall Hyundai Newport news a total of 15 times and spoke with four different managers from 17Aug-12Sep2015 (These Managers said they would call me back that day or the next when they figured it out. But I never received a call). The final time I called about this problem I received the used car sales manager Nate Hollis. He was very interested in what I had to say and super friendly (If only they can all be like Nate), I received a callback within three hours. I took my Car back to Newport News on the 14th of Sep to have that side painted and received it back on the 22Sep and It looks great. Will be taking it back next month to have the environmental protection plan put on and hope that all goes well. My final thought to Military would be, do not buy most plans they sell because you can only use at that location for free oil changes and coating and only Halls automotives for maintenance. I want to Reiterate Thank you Nate Hollis for helping me and you would be the only reason I would come back.

NValerio1015

Sep 13, 2015

I was at the sales floor at 1200 today and the only one in the store. I was greeted by two gentleman who seemed nice and followed Harvey to his desk. We joked around and he was fun to talk to in the beginning as long as numbers weren't being discussed. Before I even told him what kind of car I wanted we were already going through the credit apps and signing a bunch of paperwork - thought it was weird but whatever I'll go with it. Get to the point of numbers - my credit isn't the best and I wasn't putting anything down other than my trade - a 2006 Toyota Corolla with 221,000+ miles. But I have worked with dealers all weekend and knew that I could get a Hyundai in the price range I wanted. Harvey wasn't really willing to play the game so he kept going to Farhad, who wasn't willing to play the game either. I heard "NO" alot but not what they offered to get me there. I broke down my calculations but nothing worked so I decided to leave. So now, I will buy a Toyota Corolla who is priced more than $2,500 more ticket price than their Hyundai Elantra at the price range I want because Farhad had tunnel vision and wouldn't think outside the box. Thank you Hall Hyundai for passing up my business I will now give it to someone who wants and deserves it. Phew, and I was ready to walk off with a car today.

IRICKS0123

Sep 12, 2015

I had a great experienced and am very pleased with my car. This is my first vehicle I wish I would have gotten a big bow. I enjoyed my experience. Have had a few issues obtaining my gift cards. No other issue.

BIGDADDYMOOSE

Sep 10, 2015

Awesome car buying experience. If you are looking for a straight forward dealership that respects your privacy and WILL NOT hard sell, this is the place for you. I highly recommend Rich Jakubs if you visit Hall Hyndai; awesome car buying service that did not stop when we pulled off the lot.

BHARRIS0

Sep 6, 2015

Josh was very helpful in finding the right vehicle for me. He was knowledgeable and patient and very easy to talk to. He is an excellent representative of Hall Hyundai. Farhan went out of his way to be sure I received the best financing possible. Excellent team!!!

BECKYBELLA10

Sep 4, 2015

I had a pleasurable experience with everyone I spoke to at the dealership. I will defiantly go back for my next trade and recommend Hall Hyundai to my friends.

TOMMYPDE86

Sep 2, 2015

We told them what needed and what we could afford and Freddie had us taking a test drive in minutes. Once we agreed on the vehicle he had the paperwork and financing in motion. The staff is friendly but not in an annoying or agressive way.

buyer

Aug 25, 2015

good experience, will check with Mr Hert for our next car buying experience. We liked the dealership and would recommend them to others who are in the car buying market or just looking.

SAN0

Aug 22, 2015

I like Hall Hyundai,This is my third vechicle I have brought from them.They had the Santa Fe in the color I wanted and the price was price.Freddie Robles was the best saleman and new everything about vechicle I ask him.

GOODNIGHTCLOSER

Aug 18, 2015

I recommend. Felt like family! I would come back in the future. Very knowledgeable and an overall great experience. Keep it up and I look forward to service

DAWNCUMMINGS08

Aug 11, 2015

Forget the pushy, persuasive sales people at other dealerships! Had a wonderful purchasing experience with a young man (Josh Williams) who was professional, patient and down to earth (a rare combination in the sales industry)! Thanks for such a pressure-free buying experience!

BRENDAN.S.WATKINS

Aug 10, 2015

The deal was great. The sale person was great. Finance department sucked. I waited too long to finalize the deal. If the deal was not good I would have left.

ZUHAIR.ALI93

Jul 31, 2015

The staff here was very easy to work with and very helpful. They made buying my first new car so much easier than I could have ever imagined.

LANETPP

Jul 26, 2015

I HAD A GREAT EXPERIENCE I PURCHASE A 2015 ELANTRA LIMITED GREAT PRICE AND GOOD FINANCING.GOOD VALUE FOR THE PRICE.I WOULD RECOMMEND THIS DEALERSHIP FOR YOUR NEXT VEHICLE PURCHASE.

saned1

Jul 24, 2015

This is the second car I have brought from Hall Hyundai of Newport News.I trade in a 2012 Sonata and Freddie Robles help with the different Santa Fe's.He knew all about them and helped me make my decision on the Santa Fe Sport.He was very friendly and it made him very easy to talk.I will recommend him and Hall Hyundai to all my family and friends.Thank you Freddie Robles and Hall Hyundai for a great buying experience.

RANDTB

Jul 24, 2015

A very good experience mostly. process took a lot of time. Would be nice to cut down time waiting in between actions. Salesperson was very pleasant.

MADELENEBLANKS

Jul 13, 2015

The whole experience was awesome. Everyone was pleasant and professional!! They were happy to take care of me. Awesome staff waiting to take care of you!!!

CHERIHALL20

Jul 9, 2015

Kris, my sales consultant, was very pleasant to work with. He is very knowledgeable about the vehicles he sells. He made the buying process very easy. The trim style of Sonata I wanted was not on the lot and he was able to locate it and have it delivered with no issues. Jennifer, with finance, was also very professional. She explained all my options and made the paperwork fast and pleasant. I also own a 2006 Sonata. I take to Hall for all of my service needs. When I need service, I deal with Chris. He is very easy going and informative. When my car needs any work, he always shows me clear pricing for the job. And my car always come back to me clean. On occasion, when Chris is unavailable, Brenda will step right up and take of me! I have had such a great experience with my '06 Sonata and Hall Hyundai, that it was no brainer to buy my new Sonata from them. I so glad I did!!! Great dealership all the way around!! A+++++

WALKERJEFF98

Jul 8, 2015

Was extremely satisfied with my experience at Hall Hyundai. They took my needs and gave me options as to what would satisfy me. The sales department was ready to get to work on my trade and finalizing financing from the time I entered the dealership. I would recommend this dealership to anyone and look forward to working with them in the future.

PRETANGEL2006

Jul 3, 2015

This dealership has great customer service and I will use them again the next time I have to buy a car. thank you for your help

Cheryl G

Jul 1, 2015

I just bought my 2015 Sonata Sport 2.0T on June 29, 2015! Kris Platon was my sales consultant. He went above and beyond to make sure I was happy. He made the buying process easy. He was very knowledgeable about my vehicle. He took his time to explain all the bells and whistles my vehicle came with! The finance lady (sorry, I don't remember her name) was awesome as well. She made the paperwork quick and also explained everything to me and was able to answer any questions I had with out hesitation. I also love the service department as well! I also own a 2006 Sonata and always take it to Hall for my service needs. Chris House is my service advisor and is always upfront with what repairs need to be done with clear pricing. I know I can trust that my car is worked on properly and comes back to me clean. Since I have had such a great experience with the service department, it was a no brainer to purchase my new vehicle from Hall. And I'm glad I did!!!!

samsdad1124

Jun 26, 2015

Someone once said, "If you think the praise is due them...now's the time to give it to them...because they cannot read their tombstone when they're dead." That may be an odd way to say what I'm trying to convey, but my point is that often times the ones who work the hardest and provide the greatest service are the people in the back and who don't get the positive feedback that they deserve. Brenda you have been a great help to me with my service needs and you are an important part of why Hall Hyundai is such a great dealership. A lot of the people that you see are frustrated because they're cars need servicing which means their delicate schedules get knocked out of kilter. We sometimes take that out on the service people, but Brenda you truly have a way about you that can calm the nerves of a frustrated customer which opens the door for you to do what you do best and that is help meet the need. Thanks.

ECOLONESCOBAR

Jun 19, 2015

I had a great Experience at Hall Hyundai! Ashey was awesome and so helpful. Really helped me to find what I needed for my family.

BBEIERMANN84

Jun 17, 2015

Stellar dealership that worked with my finances in order for my family to purchase a new Sonata. The entire staff was friendly, knowledgeable, and ready to make a deal. We paid a very fair price for the vehicle and I would definitely return to Hall Hyundai for another car purchase. Our salesperson, Jen, was amazing and I STRONGLY recommend anyone going to Hall Hyundai go through Jen for your car-buying needs. She worked her butt off for my family and I am sure she would do the same for yours. Jen ensured we got the best deal possible and that we were fully aware of the vehicle's features. Thanks Jen for all your help with a new car for our family!

JOSEPHKUFFMAN1980

Jun 12, 2015

i came in knowing what i wanted and my salesman was able to get the car and when i seen it in person i knew i had come to the right place. when we got to talking price they were right on with the going rate for the car i was looking for and was able to give me a bottom line price that didnt change part way thru the deal. they kept there word and really did a stand up job.

DEANIAGEORGE

Jun 9, 2015

Recently purchased hyundai elantra at hall hyundai newport news. Sales guy Danny was excellent. No haggle. Straight forward. Helped me get a good deal plus went over all the features on the car.Thanks.

FSAMAHO2

Jun 9, 2015

Buying a car never felt so effortless. They wanted to sell a car but they made sure it was what my family needed. The price, the style, and protection were customized to my household without any type of over aggressiveness. I will always be a repeat customer.

LESIA45

Jun 8, 2015

We have had a few Hyundai in our family. Two previous XG's, Elantra and a Santa FE. We never had any major problems with any of the vehicles except for normal wear and tear. This is why we come to trust the Hyundai product. The experience we had at Hall Hyundai was excellent beyond our expectations. We did in fact visit a different dealership not related to Hall and did not have the same experience. The Salesman Terry was very kind, accommodating, and understanding. The manager John great at meeting our budget needs always with a smile and no pressure. Finance - Farhan and James made the experience easy and was very through. The atmosphere there and Hall Hyundai Newport News was everything that a dealership should be warm and inviting and always greeted with a smile from everyone. I feel like I have a new family. Service Mechanic Rob Blythe he was wonderful explained everything and has always been very helpful and accommodating. Thank you for making my car shopping experience a great one hope to see the same people in three years.

GABIBOOSHAY

Jun 3, 2015

Very friendly and professional staff. Found a vehicle that met my needs for a reasonable price. I would (and have) recommended the dealership to others.

AUSTINSB768

May 28, 2015

This was my very first brand new car I was able to purchase all on my own at 22 years old. I couldn't imagine a better experience other than the one I had at Hall Hyundai of Newport News. My sales person Jen broke everything down for me and made it very easy for me understand, also she gave me a very helpful run around of my of my new vehicle. The rest of the staff was very polite and friendly and made sure I was getting the best possible rate and price for my purchase. Hall has one of the best warranty programs in the country bar none. My overall experience was stress free and made my first new car purchase simple and rewarding.

Japollard1

May 28, 2015

My company is part of the TRUECar program so they suggested 3 dealerships to visit while in my search for a new car. One was in Richmond, one in Chester and one in Newport News. Hall Hyundai advertised some great deals for Memorial Day Weekend. So after visiting the dealership in Richmond we drove down late one evening. Arrived at the showroom at 7:30pm. Salesman, Rich Jakubs, was so friendly and accommodating. He told me everything about the cars I was interested in. My husband and I got a great deal on a 2015 Santa Fe Sport. The Business Manager, James, explained the process to us. We left there late (after 10pm) to drive back to Richmond. Love my new car and yes, I'll return for oil changes and other deals. Great service by great people!

BRITDANI

May 22, 2015

I really enjoy the personnel they are great. They worked with me to meet my expectations. My finance man was very helpful. The new car manager worked hard to meet my price. My sales rep showed my daughter every aspect of the car. They are awesome

Tiffany

May 11, 2015

I had a very wonderful experience at Hall Hyundai! Terry Hert was amazing and very attentive to my wants and needs and found me a great car for an affordable price! I would recommend this place to my family and friends and anyone who is looking for a car.

Melvin Jones

May 3, 2015

My wife is a first time buyer and had a great experience at Hall Hyundai Newport News. She loves her new 2013 Hyundai Sonata(dreams do come true sometimes) and had a great salesman Willis Hawkins.

Melvin

May 3, 2015

My wife is a first time buyer and had a great experience at Hall Hyundai Newport News. She loves her new 2013 Hyundai Sonata(dreams do come true sometimes) and had a great salesman Willis Hawkins.

emanuel7

Apr 8, 2015

We have been dealer with your Dealership for over 15yrs and has always had outstanding Service. Terry Hert our Sales Consultant has always giving us special Service. Brenda in the Service department take's great care of us also.

kb

Mar 25, 2015

I typically don't write reviews but I wanted to be able to share our positive experience at Hall Hyundai. We have not shopped for a vehicle in 10 years, so this was an adventure. My family and I visited a local competitor (diff type of car) and Hall Hyundai. Mitch Williams greeted us kindly and answered our questions thoroughly. He was extremely knowledgeable about our vehicle of interest. Mitch was not pushy which we greatly appreciated. We were introduced to sales manager, John Hagood who was also very kind and helpful. After further research and dealer visits we returned the next day to purchase a Santa Fe. The color we wanted was not available but they went out of their way to locate one and also provided a competitive price without haggling. We also appreciated Farhan's help in the finance department and Murphy making our car spiffy before driving it off the lot. Felt the whole team did well. As a quality director I have high expectations and Hall Hyundai exceeded them! Thanks

Robyn

Mar 18, 2015

I had such a wonderful experience when I purchased my car from Hall with Terry Hert as my salesman. He made me feel so comfortable and confident about my purchase. I didn't feel like I was being haggled or forced to purchase something just to get a sale. He cared about what I wanted and what he thought was good for me and my wants. He took the time to listen to all of my concerns, needs and wants and the overall package is one that I am proud of! I will definitely be back when I am ready to purchase again and I will definitely spread the word about my wonderful experience!

jb

Jan 7, 2015

I went into Hall Hyundai to purchase a car for myself. Terry (sales) James (Finance) and John, Emily, Lisa, Scott Buckley and everyone who had contact me (phone, email) were just awesome. I had a great experience and would recommend them to everyone. They are a great team and work well together. Thank you so much for your help and the purchase of my new 2015 Hyundai Elantra (Phantom Black). I love it.

tm

Jan 2, 2015

Offered a fair price for my trade-in and made it very easy to get the vehicle we were lookign for,

Joseph Miller

Dec 12, 2014

My Wife loves Her 2015 Elantra! The sales team went above and beyond My expectations.from the salesman to the General Manager! Thank You all very much.

Darone

Nov 12, 2014

The great team at Hall Hyundai made it possible for me to surprise my daughter with her graduation gift. Jen in sales, Steve in finance and Scott in management made my experience great. The service team of Brenda et al already had my respect, since I'd been bringing my daughter's car there for several years. I was pleased with the deal that they gave me in upgrading from my previous used car to her new 2014 Accent. The look on her face as she drove up to my house and saw her license plate on the new car - priceless!! thanks, team at Hall Hyundai Newport News!!

daronek

Nov 12, 2014

The great team at Hall Hyundai made it possible for me to surprise my daughter with her graduation gift. Jen in sales, Steve in finance and Scott in management made my experience great. The service team of Brenda et al already had my respect, since I'd been bringing my daughter's car there for several years. I was pleased with the deal that they gave me in upgrading from my previous used car to her new 2014 Accent. The look on her face as she drove up to my house and saw her license plate on the new car - priceless!! thanks, team at Hall Hyundai Newport News!!

jeannie

Oct 20, 2014

I searched for months for a particular used vehicle and finally found it at Hall Automotive in Newport News, VA. I feel lucky that the salesperson who first greeted me was Kris Platon (male). He knew the exact car I was looking for and in no time we were on the open road. The experience was relaxed, no pressure to buy and allowed me to make all observations regarding car performance. Processing was smooth, no haggling over price (I had only a set price I could pay), and we quickly had everything settled. There was no need for me to contact the DMV regarding tax, title, tag. They did it all. PLUS, Kris arranged for two of their employees to drive the vehicle to my home since I went there alone and really didn't know when I would be back with someone to take it for me. Now that was something I never thought would happen. The dearlership showroom and restrooms were open, extremely clean and a great place to do business. FYI: this is the only time I have bothered to review anything online, but these people deserve it, thanks to my experience with KRIS. Oh by the way, I get my next three oil changes free at Hall's.

tashafloyd4

Oct 18, 2014

Kris Platon was the most polite, helpful , extremely knowledgeable salesman I have encountered! If I had not already bought my car elsewhere I would purchase from him

Bigmac

Jul 7, 2014

Ordered some parts on July 1, 2014, was told they would be in July 3, 2014 and that I would receive a call. On July 7, 2024 I had to call the Hall Hyundai Newport News Parts Department and Rick stated the parts are in and they FAILED to call! Poor Customer Service!!!

soccerbear

May 13, 2014

This is a followup to my review I submitted two weeks ago on a 2013 Azera I am leasing from Hall Hyundai Newport News , VA (for less than my cable bill). I noticed some deep scratches on the front hood two days AFTER I leased the car. I was concerned and took it in to the dealer for some local work. But after the local repair guy did "his thing" both my service tech Brenda Messer and salesman Jamie Cornette agreed that more needed to be done...to get it perfect. I was offered a loaner, my car was picked up from my driveway, loaded on a lowbed tow truck it was sent to a body shop 30 miles away, and returned to me within three days. I never had to ask them to fix the scratches (redid the entire front hood) they just did and returned the car to me in pristine condition with a tube of fix it paint thrown in. My hats off to Halls Service Manager Craig Brown and his team especially Brenda Messer. She is the main reason I have bought four cars from this dealership in 5 years...once you meet her and have her work for you you will know what I am talking about.

soccerbear

Apr 29, 2014

Great Deal on a 2013 Azera Lease Last week dropping in for a warranty service request on my 2013 Sonata. I left with a loaner Azera and ended up leasing the white 2013 Azera. I was not really looking at trading in a 2013 Sonata for a bigger and better Azera but once the lease numbers were passed to me -- with no money down and my trade, it came to less than my monthly COX Communications bill. I could not resist that monthly bill for what i was getting a very nice near luxury sedan. The Hall Hyundai sale staff were very easy to work with and I even got some breaks (at least I think I didi). This is my fourth car from this dealership since 2010. Jamie Cornette was my salesman and I would recommend him to any friend. He of course wants to make some money off of you but is knowledgeable, reasonable and very pleasent to work with and gave me a sincere impression of wanting to make me happy with the new 2013 Azera. He did and I am sure if any issues crop up he will be on my side.

soccerbear

Apr 29, 2014

Last week dropping in for a warranty service request on my 2013 Sonata. I left with a loaner Azera and ended up leasing the white 2013 Azera. I was not really looking at trading in a 2013 Sonata for a bigger and better Azera but once the lease numbers were passed to me -- with no money down and my trade, it came to less than my monthly COX Communications bill. I could not resist that monthly bill for what i was getting a very nice near luxury sedan. The Hall Hyundai sale staff were very easy to work with and I even got some breaks (at least I think I didi). This is my fourth car from this dealership since 2010. Jamie Cornette was my salesman and I would recommend him to any friend. He of course wants to make some money off of you but is knowledgeable, reasonable and very pleasent to work with and gave me a sincere impression of wanting to make me happy with the new 2013 Azera. He did and I am sure if any issues crop up he will be on my side.

Shane, Leigh, & Wade

Apr 12, 2014

Hall Hyundai made the car buying process easy and low stress! We started out at Hall Ford where the service could have been better, so we sought out Hall Hyundai next door. From the time we stepped in the door, it was a pleasant atmosphere - not at all what I expected from a car dealership. We were greeted by numerous staff members, yet no one ran over and tried to put us in a car we couldn't afford. Everyone was professional, helpful, and down-to-earth - from the sales staff to the new finance guy to the sales manager. Ashley Cline was a great pleasure to work with. She helped us find a financing plan to meet our needs and was able to explain the ins and outs of the buying process. It was a really stressful time for us, but she put us at ease and assured us that she would find a deal that would work with our budget. They are very lucky to have her. Thanks also to David Gosslyn who helped us understand the Hyundai certification process and influenced our decision to buy our car from Hall Hyundai.

Max

Mar 28, 2014

After buying a 2014 Santa Fe from Hall Hyundai, they were suppose to transfer my vehicle tags from the old car to the new car. Well they transferred my vehicle tags to the wrong county in Virginia and I received a tax bill from the new county! Then when I called the General Manager ( Mr. Scott Buckley) at Hall Hyundai and explained the situation, he stated he would research what had to be done and call me back. After two days of waiting no call back and I keep leaving messages on his voice mail! Also I talked to the Finance Manager (James) and he stated he did not submit the paperwork wrong, yet he's the responsible person for doing ALL the paperwork!

Hall

Feb 6, 2014

My wife and I have been loyal Hyundai car owner's until now! The customer service at Hall Hyundai is TERRIBLE! The General Manager and his New Car Sales Manager don't followup or keep their word during the sales and delivery process! The Finance Department fails to date the paperwork correctly and we had to come back to resign the paperwork! The Hall Auto Group Regional General Manager and President won't return phone calls, because they don't want to hear about the TERRIBLE CUSTOMER SERVICE! Between the Sales Department and Parts Department there was a constant conflict of what accessories you could buy for a 2014 Santa Fe, neither really knows! The customer is not the priority when buying a car from Hall Hyundai!

Maya

Nov 18, 2013

My experience with Hall Hyundai Newport News was very pleasant. Ashley was so sweet and helpful. Eddie and John helped me a lot with getting me approved with no $ down. They even gave me a higher trade in value than I expected on my 2003 Saturn Ion. We spent about 3 hours in the car dealership, which to my understanding is pretty average. I had the opportunity to test the new car before I drove off the lot. Ashley even took the time to show me how to set up my Bluetooth. I would definitely recomment Hall Hyundai...I was very nervous, and they made me feel at ease. I'm loving my new ride...2011 Hybrid Hyundai Sonata :)

Nancy

Nov 4, 2013

I email this company on 11/3/2013 around 630pm about the 2000 olds intrigue. At 920am 11/4/2013 I received two calls asking me to come look at it. I was grateful because i need/wanted it. I setup a appointment got there, it was gone...CASH IN HAND...2000 Oldsmobile Intrigue 4dr Sdn GLS WAS SOLD 11/3/2013 WILL NEVER SHOP OR SEND ANYONE TO THIS DEALERSHIP

Happy Buyer

Sep 17, 2013

There's no other dealership like Hall Hyundai in Newport News, VA! If you want service go get there. They are honest and want to give you what you want and can afford. Go see them!

Ira - Boston Fan

Sep 13, 2013

There are other dealerships that could learn something form Hall Hyundai Service department. There is normally two reasons to use the service department, maintenance or ya broke something. In my case the bearing went out in my A/C unit. Summertime 91, need I say more. I called, they said; sure Com-on down... I did three hours later, done!! Now considering I live 45 miles from Hall;, what you say? Why not use someone closer? really ? HA; I am spoiled with the service department at Hall Hyundai. The whole team; Craig Brown, Brenda, Chris, (my adviser) all just great people I have been there many times and will continue to return.... oh, go bean town...................

Colleen

Aug 21, 2013

I highly recommend any Hall dealership. I've been to other car dealers and have always felt like I was being taken advantage of, but of the two Hall dealerships we've been to, I feel confident in trusting the salespeople. We've bought three vehicles from them and were very pleased with the service and the fairness of deals. Also, their follow up and service after the sale is excellent

PT Cruiser lover

Aug 16, 2013

The dealership was recommended to me by my parents, It just so happens when I was looking to buy a car, they had one listed that I was interested in. I went in and the experience was great. I bought my "new" car and could not be happier.

Mark Brubeck

Aug 15, 2013

I love their Service Center. Mike is exceptional. I never have to wait longer than expected and I am always treated with respect and professionalism. They do good work.

KCAR

Feb 11, 2013

Malcolm helped me with exploring the possibility of buying a new or used car while I got my Elantra serviced. He was helpful, knowledgeable and friendly. I would recommend him to any of my friends.

bornin1954

Feb 6, 2013

I had not purchased a new car in 11 years. Jamie was so personable and answered all my questions about the new technology and all the bells and whistles on my new vehicle. John offered all the extras and I opted for the gap insurance. No pressure, just great explanations on what was what. Being an older, single woman, I truly appreciate the knowledge and respect I received from everyone at Hall Hyundai. Jamie called me on the fourth day I had my new vehicle, asking how I liked the car, and were there any questions he could answer for me. I like the friendly, professional manner in which I was treated and will be sure to send some business your way. Thanks again for a great experience!

Gregory Robinson

Jan 29, 2013

We needed a used car fast. I went through the USAA web site car buying service, which Hall Hyundai of New Port News, VA is a member. We found a vehicle on line, and called Hall. The team at Hall was excellent. When we got to Hall, from the Outer Banks, the team was friendly, helpful, and concerned about us getting what we wanted. It was the best and most pleasant experience that I have ever had buying a vehicle. I definitely will go to Hall for my next vehicle!

Buyalospn

Jan 20, 2013

Our experience at Hall Hyundai began not on a bright sunny Saturday as most buyers begin, but on a cold, rainy, Friday night just before closing. Despite the adverse conditions, our salesperson, Ashley Cline, came out to greet us, immediately indicating that Hall Hyundai was a place where the customer service was important. Our subsequent visits to Hall were a similar experience, and we were treated professionally, courteously, and with respect. Our questions were answered promptly, correctly, and with no dealer spin. The financial/business side of the experience was handled transparently, with the salesperson and manager communicating with us on our terms, clearly, concisely and with no pressure. The price we agreed to was extremely competitive based on comparison to local and out of state dealers. I would highly recommend Hall Hyundai and our salesperson Ashley Cline to anyone looking for a pleasurable automobile buying experience.

Nathan Hall

Jan 19, 2013

If you want a good deal and someone who will listen to you, go to Hall Haundai and ask for Jamie. Satisfaction guarnteed.

Nancy

Jan 14, 2013

The salespeople were very helpful, due to unforseen circumstances, my car search was put on hold for a while, but the ladies I spoke to understood and offered their help when I was ready. Will definitely consider Hall for all of my car buying needs.

honestbuyerrr

Jan 14, 2013

MY HUSBAND AND I PURCHASED A USED CAR FROM HALL HYUNDAI AND THE ENTIRE PROCESS HAS BEEN NOTHING BUT xxxx. IN THE BUSINESS OFFICE, WE WERE HASSLED ON WHY WE HAD CHOSE NOT TO PURCHASE GAP, WARRANTY'S, ETC. THIS WAS NOT HALL HYUNDAI'S BUSINESS. WE BOTH FELT WE NEEDED TO DEFEND OURSELVES IN OUR REASONING. AFTER PURCHASING THROUGH THEIR "IN HOUSE" BANK (HAMPTON ROADS FINANCE) WE WERE LIED TO SEVERAL TIMES ABOUT THE CONDITION OF THE LOAN. FOR INSTANCE, PAYING MORE WENT TOWARDS THE PRINCIPLE, THIS IS A LIE. WE ALWAYS MADE SLIGHTLY MORE ON OUR LOAN AND NOTICED OUR MONTHLY PAYMENTS WERE X AMOUNT OF DOLLARS LESS WHICH SO HAPPENED TO BE WHATEVER WE PAID EXTRA THE MONTH BEFORE. ONCE WE ASKED HRFC THEY SAID THE DEALERSHIP LIED TO US. "SHAQ" AS HE REFFERED TO HIMSELF SAID THE LOAN FROM DAY ONE WAS THE AMOUNT + THE INTEREST, SO IF WE PAID OFF EARLY, WE RECEIVED THE INTEREST WE WOULD HAVE PAID BACK. WELL NEWSFLASH, ONCE WE CALLED PAT AT HRFC SHE STATED THIS WAS ANOTHER LIE AND THE LOAN GROWS IN INTEREST EVERYDAY. THE STATEMENT "SHAQ" MADE US, AS WELL AS JEFF, WAS A LIE. THE AUTO SHOP THEY USE AT HALL CHEVROLET IS A FLIPPING JOKE!! THEY DID SOME MAINTENANCE ON OUR CAR, DID NOT FIX THE PROBLEM AND SAID WE WERE "HEARING THINGS". WOW, THE ENTIRE CORPORATION IS A JOKE. BE CAREFUL WHEN YOU BUY A CAR FROM THESE PEOPLE, AND DO NOT BE NAIVE AND DUMB LIKE WE WERE. WE TRUSTED JEFF, AS WE WERE FIRST TIME CAR BUYERS. HE SAID THE CAR WE PURCHASED HAD NO ACCIDENTS AND WAS IN PERFECT CONDITION. HE EVEN THREW IN FLOOR MATS TO SWEETEN THE DEAL. COME TO FIND OUT, AS I WORK WITH AUTOCHECKS AND CARFAXES ON A DAILY BASIS. I DECIDED TO LOOK UP MY VIN NUMBER CASUALLY ONE DAY AT WORK AS SOME ISSUES WE WERE HAVING COULD NOT HAVE COME FROM US. OF COURSE THE AUTOCHECK POPS UP AN ACCIDENT PRIOR TO OUR PURCHASE. I AM UNAWARE IF SATAN JEFF STILL WORKS THERE TO THIS DAY, THE SAME WITH "SHAQ", BUT BE AWARE OF WHO YOU ARE WORKING WITH. PLEASE REMEMBER TO ALWAYS ASK FOR CARFAXES OR AUTOCHECKS AND DO NOT BELIEVE THEIR LIES AND MISREPRESENTATIONS!! I TELL YOU FROM EXPERIENCE, WE DO NOT CARRY OUR VEHICLE TO ANY OF THEIR SERVICE LOCATIONS, NOR WILL WE EVER BUY A VEHICLE FROM THEM AGAIN!!! CUSTOMERS BEWARE, CROOKS!!

David

Dec 21, 2012

I went to the dealership looking for a used car. unlike most of the dealerships in the area i was approached while wandering the lot just after arriving. the associate that assited me was Ashley Cline. She was very professional and helped me buy my first car. Not only did she deal with my very picky taste but she found me the perfect car. The buying process was easy and painless. Their bank beat both of my banks on the interest rate and it made my new car even more affordable. If still in the area when i decide to buy a new car Hall Hyndai in Newport News will be my first stop in the car searching process.

hyundai acura

Dec 11, 2012

I came to hall Hyundai and Newport news and terry Hert help with my oil change thank you.

MAttB

Dec 10, 2012

I bought my new Hyundai Veloster in May of 2012. Now that I have had it for a few months I thought I would take a moment to write about the experience. In a word EXCELLENT. Alex Pauley was my salesman and couldn't have been nicer. The sales manager I dealt with was a fellow retired Navy man and was also a pleasure to work with. Overall an outstanding car buying experience and no those are no longer mutually exclusive terms, at least not anymore. I would definitely go back to Hall next time I want a new car. No pressure. Easy to work with and you get them feeling they are happy to be working with you. I got a good deal. Not a spectacular deal but am satisfied and that, as I was taught as a child, is the definition of a good deal. Nice price. GREAT car. If you haven't seen the Hyundai Veloster it's a head turner. I still get the "NICE CAR" thumbs up just driving it on a day to day basis. Might want to take a look, especially now that the 2013 turbo version is out.

The Cook

Dec 8, 2012

The purchase of a new 2013 Santa Fe from Hall on the 29th of November 2012 was made without any problem due to the EXCELLENT assistance from Ashley Cline. She is a great asset to Hall Hyundai of Newport News. Ashley was totally professional in her dealing with me and my wife and was very helpful in explaining all the new features of our new Hyundai Santa Fe. Our overall experience was OUTSTANDING.

Jenna

Dec 8, 2012

I loved my experience buying my first Hyundai in Newport News at Hall Hyundai! Alex Pauley and his team made my purchase so easy and hassle free. I found the car I wanted online, then made the appointment to test drive it at the dealer. When I walked in I was greeted immediately and also saw my name on a "Welcome" board announcing the internet appointments. Each visit since buying my car has been a great experience. Repairs are always explained thoroughly and I never have any issues with waiting for my car. They get it done quickly and the work is quality! Very helpful.

Grandmother

Dec 8, 2012

If you want a good buying experience I highly recommend that you go to Hall Hyundai in Newport News and ask for Alex or Jamie. I dealt with both and they were awesome - no pressure and made sure I got what I wanted.

LNewb!

Dec 7, 2012

They were extremely helpful and friendly! I was helped by Jamie and David and they could not have been more accomodating. I'd recommend them to anyone!

Jefferson

Dec 6, 2012

I recently purchased a hyundi from hall in Newport News. I have had some bad car buying experiences in the past, however my experience here was beyond excellent. My salesperson Jamie went out of his way to get me to call you that I wanted. When the vehicle arrived they have it cleaned and prepped and extremely timely manner. As an overall buying experience I would definitely recommend this dealership in the salesperson any my friends are looking to purchase.

Love Hyundai

Dec 5, 2012

I have purchased 4 cars at Hall Hyundai and have good and bad service. I recently got an email from Hall letting me know of a deal if I purchased a new car. I went in and meet with Jamie Cornette. He was so supportive and helpful to get the deal I wanted. I even purchased two cars. He stayed in touch with me and made sure I was being taken care of. He is an amazing deal. I would recommend him to anyone. If you want a deal, go see Jamie!

EB_new owner

Dec 5, 2012

Made buying a new car stress-free! Honest, straight-to-the-point salesman- thanks Jamie Cornette!

oslek

Sep 9, 2012

Totally unsatisfied.....Wanted to by a car they said was available on Thursday, and was suddenly unavailable on friday morning....Asked for help with my GAP insurance caim, and was LAUGHED at.he said....."I've been working here for 15 years and NO one has ever asked for a claim form before".......Nice!!!!Customer serivice is severly lacking....STILL waiting for a call back from the salesman AAlex offering me a "sweet deal".....not gonna happen.....

chris.vincent.777

Sep 5, 2012

My car was totaled in a flood and I was preparing to file for GAP insurance. I called the dealership, was transferred twice , calls rang back to the operator, and eventually ended up in someones voicemail. The person called back, I explained my situation that I needed a claim form, and was laughed at. He stated that in 15 years of doing his job, he had NEVER been asked for a claim form. I stated that I would read the statement on the insurance form that I signed, which stated that I COULD get a claim form from the dealer, or the Insurance company. He suggested that I contact the insurance company. I DO NOT appreciate being laughed at.......I called the dealership back after seeing a vehicle on their website that I was interested in, a Sante Fe. I asked repeatedly if it was available. I was told It was. I made an appointment to see it on saturday morning. This was thursday night. Got a call on fridaysaying the internet person was wrong....The car was NOT available. But the salesman said to give him a call, as he would have other options available. Called him back, he was with a customer, but would call me back with a SWEET deal......This was friday afternoon. Now I sit here on a wednesday afternoon, after reading the email, NOT a phone call, saying he was busy but would I be interested in a 2013? I don't think so......Got another car from a dealership who practices customer service.

bburris459

Jul 4, 2012

When I first approached the lot I was greeted with a pleasant smile and hello how can I assist you today from Mr. Robles. It was pleasing to know that I was not bomb rushed by some salesmen trying to give me a run for my money. My experience with Freddie was very pleasent and professional. He listened to me to find out exactly what I wanted and was looking to buy. Therefore,I rate this dealership with excellence in there customer services which they provided to me as a customer for life. I am loving my Alantra 2013, thanks Hall Dealership of Newport News, Va 23601 to your staff because you all were so wonderful in providing me with the best service again thank you!!!!!

MariaJ

Jun 18, 2012

Based on my latest experience with their service department, I would not recommend this dealership. I had the oil changed in my Santa Fe on Friday June 8th. Got there around 9:30am, I was told it would take between 45 min to an hour. At around 11am I saw my vehicle parked outside, so I asked if my car was ready, the guy checked his computer and said, yes it is! So I drive home, and that afternoon when my husband gets home, he tells me he had a message on his cellphone from the dealership saying that the car was ready, they left this message at 10am!! So this means that they forgot I was sitting in their waiting area, I waited for an hour and a half when I could have waited just half an hour. I wonder how long would I have been there if I hadn't checked with them if the car was ready, when were they going to realize that their client was sitting in their waiting area. I specifically told them "I will be waiting here", I was with my 8 months old son sitting right outside their door!

Sunshine

Jun 5, 2012

I would not send a dog to this location. I didn't have the best credit when I tried to trade carsand I knew it, but I was still embarressed and humiliated by the used car manager. I will never go to this locatin again. And I did trade with another dealer.

danaith

Feb 26, 2012

Overall we were pleased with the dealership and the sales associate who worked with us. We feel they could have been more competitive with the price. The sales associate should have a better technical knowledge of the vehicle. Also, she should have been better about returning phone calls, we called several times and did not receive a call back. She was very nice and professional.

ldsmith0923

Feb 19, 2012

My sales person, Ashley Clines, did an amazing job in helping me get exactly what I want at a very good price! She explained everything clearly. She went above and beyond to get the exact car I wanted from another dealership within the notice of just one phone call. I had my aunt and uncle come in to help me in figuring out what would be a good price for the car I purchased, and she worked with them as well to help me get the best deal. All in all, my experience with Ashley Clines was amazing for being a first time car buyer!

dhill93

Feb 10, 2012

Last Friday i was looking for cars to see if any had any great deals because I was looking for a newer car 2006 and up with low miles. when i got off work that night my mom stopped by Hall Hyundai and we had met our great sales representative Alyisa and that night she pulled up our credit in less then five minutes and took all of our information in less then thirty minutes. Since it was late night we weren't guaranteed a car that night but Alyisa who i would say is AWESOME, promised me a car the next day. The next day we get a call and she found me a 2006 Hyundai Elantra, at first she told us the monthly payments we were not to happy with it but Alyisa help us get to a stable price and in the next hour i got my first car :). Hall Hyundai is great and i would recommend it to every body. If your Ever in New port NEws i would ask you to try searching here and ask for Alyisa shes great. Thanks Hall!

CathyBeshel

Feb 1, 2012

From the first time I walked in and was greeted by Alex, the internet sales person to when I drove off; the entire experience was wonderful!! Ashley was wonderful and helped with all my questions and paper work to programimg my phone to the Blue Tooth!Ashley was very professional and a real joy to work with! Thank you Hall Hyundai and I will be sure to reccommend to you to all of my friends!Thank you again for a truly enjoyable shopping experience-

dpark2008

Jan 2, 2012

My mother and I visited this Hyundai dealership two days ago and we were greeted by Ms. Ashley Cline. She was very personable and also knowledgeable in trying to find the best car to suit my wants and needs. Ashley was able to answer all of my questions. If there was anything she was unsure about, she didn't hesitate to find out the answer for us. She was very kind and guided my mother and I through the purchasing process patiently. She assisted us in financing my new Hyundai and worked very hard to try to meet mine and my mother's requests. Today I drove off the lot with my new car and because of our experience my mother is also considering purchasing her next vehicle from this dealership. If you are in the market for a new car, I would highly recommend this dealership and that you work with their sales consultant, Ashley Cline.

Thomassen187

Dec 6, 2011

I made a service appt on line friday 12-2-11 for monday morning. I arrived 15 mins early I was quickley greeted, Brenda had my information up and ready and by 8;10 my car was taken back. Fourty five minutes later my car was inspected the oil was changed and they checked all other systems on my Sonata. Not only was it fast there was no charge for my services today. Being the holiday season no charge was music to my ears. This is my second time I have been in for service on my vehicle and Brenda has been amazing. I thank Hall for the service dept. here I can tell you it makes it very hard to want to go anywherelse when you get a product and service like I get at Hall Hyundia.Many thanks for what you do;Douglas Thomassen187 Bret Harte DriveNewport News Va. 23602dvthomassenatcox.net

lorraine

Nov 29, 2011

first of all ms. shemyal gilliam was the sales lady that sold me my car and she was so very good. she was very,very pleasant, she was dressed very good, she made sure that I understood everything about my new car. she took her time with me. she answered all of my questions.she is a very,very person and if I bought another car I would go to Hall and I definetly would want shemyal to sell me another car. I would definetly recommend her to other people and I would recommend Hall Automotive (on jefferson ave) to buy a car from. thank you, lorraine johnson

leftycc

Jul 7, 2011

After being dejected by several other dealierships that brushed me off, Siad and Ray took time to listen to my needs and match me to the perfect car for me.They offered top dollar for my traid (far above the other dealierships) and offered me maximum car and features for my money. To be honest, I left the lot that day with more features and a larger car then I had expected. Outstanding job!

soccerbear

Jun 29, 2011

I am probably an exception since I actually look forward to taking my 2011 Sonata in for car service...the experience, price, and courtesies extended to me have been super over the past year. Every attempt and offer for service and convenience is extended to me by this fine dealership run by Mr. Nance. When I buy my next Hyundai (and unless I get struck by lightening, I will) it will be from Hall in Newport News. It is convenient to where I live and the smiles from Brenda Messer, a SVCc Manager, on down are genuine.

dynamic69

May 29, 2011

I had a great experience purchasing my recent Hyundai Santa Fe. Our salesman, Alex Pauley, was knowlegable about the product and very pleasant to work with. I can say without a doubt that this was the the best purchasing experiences I have had in purchasing a auto. Thanks Alex and the Hall Auto Group!

Mayleka80

May 24, 2011

I AM HAPPY WITH MY CHOICE, AND THEY DID EVERYTHING TO MAKE SURE THAT IT WAS WHAT I WANTED. THEY WORKED PASTED CLOSING TIME AND MADE IT EASY. I AM RECOMMENDING THIS DEALERSHIP TO ALL MY FRIENDS AND FAMILY...AND ANYONE ELSE THAT NEEDS QUALITY SERVICE AND A QUALITY CAR!!!

swimchicky0721

May 1, 2011

Mr.Terry Hert was an excellent salesman. He listened to our needs took them into consideration. He explained exactly what was going on with great detail. He was not pushy at all and very professional. We did not spend all day there. I enjoyed my experience with him and the dealership.

tturr

Apr 4, 2011

I had shopped around quite a bit, and was about to purchase a Chevy Traverse but liked the Hyundai Sonata I had seen at a local warehouse store. I decided to stop in at lunch and just look really quick. They allowed me to take one as a loaner while they appraised my current vehicle. That gave me a chance to really test the vehicle out. When I came back I told them I really liked it but would like heated seats. They said the could be installed but I wasn't comfortable with something dealer installed. The looked some more and found a vehicle with everything I wanted and at a lower monthly payment then we first discussed. They were wonderful, worked with me, gave me a great amount for my trade and made the process painless.

thrawn589

Apr 1, 2011

Just purchased my wife a new 2011 Elantra Limited! I was worried that the color we wanted wouldn't be available before I deployed to Kuwait for 12 months, and I really wanted to see my wife with her new car. John pulled strings to make it happen even there I was told by other dealerships there was no way I could get that car in the specified time frame before I deployed. Thanks John for making the impossible happen!

debames

Mar 31, 2011

This was a great car buying experience for me. The staff was very professional and friendly. So I glad I purchased my car from Hall's.I received first rate service from sales to financing. It was a pleasure working with such great people at Hall's. I plan to tell all of my friends to make Hall's their first and only stop.

EVARANAVAG

Mar 30, 2011

MOHAMED ABOQ WAS COURTEOUS, INFORMATIVE AND ANSWERED QUESTIONS POLITELY.HE WAS NOT AN OVERBEARING IN HIS SALES PITCH. HE MADE ME FELL AT EASE.THERE WAS ANOTHER SALEMAN NEARBY TALKING TO A CLIENT AND IF I HAD HIMFOR A SALESMAN I WOULD HAVE WALKED OUT. I THINK MOHAMED IS A GREAT ASSET TO THE HALL DEALERSHIP.SINCERELY,EILEEN VARANAVAGE

betty summerville

Mar 9, 2011

We were in the market to buy a new, we were really dreading the process howeverat Hall Hyuandi we were greeted by Said Abi Saab in such a warm friendly and profeesional manner it eased our anxiety, he provided wonderful service he was veryknowlegeable about the vehicle and the process of buying a car, he performed the tasks with such kindness and thoughtfulness, he took the time to explain all the details concerning our purchase, he did a great follow up the next day and we returned to showroom twice after our purchase of the car, he gave us the same amazing service. What an amazing professional. Thank you Said it was our pleasure.Howard and Betty Summerville

corky2586

Feb 28, 2011

Had the best experience here. Everyone was great and did everything they could to help. My husband is deployed so the process was harder than it usually is and they were very patient and got the paperwork done in a very timely manner. Would definitly recommend to family or a friends. Very happy with my selection!!!!!

johnpopalockva

Feb 26, 2011

The most trouble free, stress free car buying experience of my life from inception to completion. Freddie presented outstanding communication via voice and e-mail. I was recommended to Hall through an employee of mine, and I'm truly glad I was. I will definitely be returning to Hall Hyundai for my next vehicle purchase, and I will recommend all I run across whom are in the market for a car.

Vcagnon

Feb 22, 2011

Our experience with Hall Hyundai was very good. Our salesman John, was very helpful and was able to compare the Santa Fe with other cars that we had considered. He was able to present many selling points for the Santa Fe that other salesmen in other dealerships could not do. We would recommend Hall to any of our friends.

ladyk1978

Feb 21, 2011

Mohamed was very courteous and helpful throughout our car buying experience. He was friendly and assisted me with getting the car I wanted, a 2011 Hyundai Sonata. The sales manager was quick to return with our options and was very knowledgable about credit worthiness as well as co-signing options. Except for how long I had to wait to actually see the finance person, my experience with Hall Hyundai was nothing but pleasant. Once we did get to see him, he was efficient and very nice. Perhaps on a busy holiday sales weekend, more than one finance person might make a little more sense.

erjo

Feb 11, 2011

I found that buying a new car from Hall Hyundai was a very pleasurable experience. The salesman John Haygood was very patient as I was trying out different cars and in the negotiations of buying the car I wanted. Once the decision was made on which car to buy it was all clockwork then and I am now a very happy owner of a 2011 Hyundai Sonata. I will definitely buy again from this dealership.

erine2011

Feb 6, 2011

The service at this dealership is beyond excellent! Being that this was my first time buying a car, I went in with certain expectations to be "sold" or "bought" by the dealer. From the moment I walked through the door, my entire outlook changed! Fredie (my dealer) was nice, entertaining, thoughough,and paid attention to everything that I wanted. He went out of his way to make sure I was completely satisfied. I looked at atleast different 5 cars, went back and forth between which one I wanted,was there beyond closing hours and he never made me feel rushed to make a decision. William (the manager) gave me all of my options and came up with a payment plan that worked best for my budget.I ended up buying a used 2010 Sonata, but it looks and runs as if it were brand new! Even though I mainly worked directly with Fredie and William, the entire staff made me feel welcome and comfortable.I will definately be going back to this dealership in the future!

BillMc52

Feb 4, 2011

My wife and I were traveling to Hampton from Maryland to visit our children and grandchildren. Just a few miles from their house, my power steering began to make strange noises. Upon inspection, I noticed a major fluid leak. My son-in-law phoned Hall Hyundai in Newport News and spoke with a gentleman in the service department at approximately 2:30 pm on Saturday afternoon. The service department was busy and closed at 5:00 pm but he said he would squeeze my Santa Fe in and take a look at it. Upon arriving at the dealership service service department at around 3:00 pm, I dealt with Brenda Messer, the Assistant Service Manager. Brenda is a top notch person; very professional, friendly and caring. My vehicle was taken to a service bay after just a very few minutes. The mechanic determined that the power steering rack had failed. Brenda informed me that the vehicle was not drivable and I would have to leave it. The rack was not in stock but she promptly ordered the rack from a "sister" dealership in the area for delivery Monday morning. Brenda then proceded to make arrangements for me to have a loaner vehicle until mine was repaired on Monday. With my family living in Hampton and the wife and I staying in Williamsburg, the visit that we had looked forward to for weeks would not have been possible without the loaner car. My Santa Fe was completed on Monday afternoon and enabled us to return home as originally planned. Brenda and the service department staff saved the weekend.In my 35+ years of owning automobiles, I have never been treated better. If Hall Hyundai treated a total stranger this well, I can only imagine how well they treat their regular customers. If I lived in the area, Hall would get all of my business. Thanks so much.

ArkieBill

Feb 2, 2011

I walked in with a $12k insurance check to purchase a replacement vehicle but it took way too long and just to get a price on a vehicle. Hall was more focused on gathering my personal information before dealing with me. The sales person had a difficult time entering my information in their computer and was more worried that my phone number was not recognized. Even the "sales manager" kept me waiting while he chatted with the receptionist. I finally walked out. Had they noticed, I drove in with my second vehicle, a Hyundai Azera which I get serviced there - until now. You treated me like a CRM program, wasted my time, lost a sale and a customer.

tjsena

Jan 30, 2011

I came in and we got straight to business. No games. Great price. In and out in good time. I went to Tysinger the day before and felt like I was not getting the best deal. I called Hall on the phone and told them my situation. They told me to come down for a visit and guaranteed to beat Tysinger. They did and I am very happy. Alex was a great salesman!

mvanderhoof

Jan 30, 2011

Good customer service- not pushy. But could have stood to be a little more knowledgeable about the cars in order to help sell them: Be able to talk more to the performance and features. We ended up getting the car we desired but only after coming back several days later. We could have closed the deal sooner if there had been a greater desire to negotiate a deal from the beginning.Good experience overall.

cshep58

Jan 17, 2011

We walked in and Alex was waiting for us, we had been online shopping. He was very helpful thru the whole process. He was friendly, he gave us a good price on the Sonata we wanted. The time we were there everything went perfect. We will definitely recommend to others. Thanks to Alex it was a very good experience and I would come back when ready for another car.

cohenms

Jan 15, 2011

Hall Hyundai Newport News exceeded my expectations. I test drove an Elantra GLS at another Hyundai dealership where they didn't have an LTD on the lot. I called Hall to see if they had any available, and it turned out they had the color I was looking for, too.As soon as I arrived, I was able to take it for a ride right away and loved it.The purchase was relatively painless; much more enjoyable than I was anticipating. Alex was informative, easy to deal with, and pleasant.I am a USAA customer and used their car buying service to get a good price, so negotiating a price wasn't an issue.I was happy that the dealership agreed to take my trade-in (they're even going to pick it up with a tow truck) even though I didn't have immediate access to my title.I purchased the environmental protection package. Making the day-long appointment was easy and they'll give me a loaner car while the protection is being applied.

Betty Lasris

Jan 15, 2011

We have purchased several new cars, with varying experiences. Our experience with Hall Hyundai was excellent. We received timely reponse to our internet search, follow up phone calls to answer questions posed regarding cars that we were interested in, and a smooth purchase experience.

annpam

Dec 15, 2010

We never have dealt with such wonderful sales people and their staff. Their knowledge was excellent and felt very comforable with them.It was pleasure to do business with your staff. This is the 2nd Hyundai we puchasedfrom Hyundai and will do so in the future and recommend you.Ann & Ed Mitelski10401 Sylvia CircleWindsor, Va23487

jdo4683

Dec 14, 2010

I am so pleased with my purchase and salesman. John went above & beyond w/ making sure I got everything I wanted. John was very straight forward & didnt make me jump thru hoops to get a good deal. I am such a picky person & hard to please. At no point in time did John ever waiver from his promise that he was going to take care of me. I'm definitly going to refer my friends & family to John!!!

avann55

Dec 9, 2010

From the Moment I walked into the Dealership and met Alex and Jerry I was treatedin a very freindly and professional maner. Throughout the process of purchasing myautomobile Alex gave a detailed explaination of exactly what the Automobile that Iwas wanting to test drive (2011-Elantra) had as far as performance, Safety, and allthe bells and whistle's that were included. I was given all the information that Irequested and was satisfied with all the aspects of my purchasing my vehicle.

TheBone

Nov 16, 2010

I looked for a used Hyundai Sonata for 3 weeks, and finally found one at the right price at Hall Hyundai. The internet sales team was friendly, available and informative. The dealership also threw in a new set of tires for the used car, which I appreciate.

usedcarhunter

Nov 8, 2010

I was very pleased working with John Vommero and Hall Hyundai in general to get my latest vehicle. I went there to purchase a used car, and we were able to find one in their inventory that fit my needs and budget well. Because they have a large used inventory across several lots, I left for a couple hours so they could bring it over for me to look at. While I was gone, John noticed a similar car that he thought I would like a bit more, and had me take a look. John was right and that car was the one I ended up buying.I was very appreciative of John paying attention and having the presence of mind to get me the car I wanted, even after I had left the floor and even though it wasn't as expensive. It was exactly what I was looking for and fit my budget exactly. When it came to pricing, they didn't put any "stupid high" numbers in front of me, and gave me a very fair trade value for the car I had. By every measure I could find, I got a great deal on everything. It was a very pleasant and no pressure process.

lebass

Nov 6, 2010

Needing a new car, I did my due dilligence by researching several dealerships and vehicles by internet prior to making a decision. Almost instantly, I received very helpful online information, a no-hassle quote,easy credit approval, and a non-pressured call from Alex. When exterior and interior color of the car I wanted became an issue, another was located at another dealership and made available for me. By far, the buying experience was made very enjoyable by the knowledge, professionalism, and friendliness displayed by both Alex Pauley and Dave Gosselin. I would definitely recommend Hall Hyundai to my relatives, friends, and co-workers.

dmongar

Oct 31, 2010

I had one of the best new car buy with Hall Hyundai. I had a unique situation and John Vommero & David Goslin the assistant sales manager were great. They worked bard to get me what I wanted and needed. I have never worked with such great people when it can to buying a new or used card and at the end of the day I was one satisfied customer. I would and have already recommended Hal Hyundai, John Vommero and David Goslin.

Sickn8ture

Oct 30, 2010

I gave a rating of 5 across the board because service was excellent from the time we arrived at the dealership and thru out. I came into the hall Hyundai dealership with no credit no money for a down payment and no expectation on getting a vehicle and then I met John vommero, John approached my wife and I and we told him our situation and and he along with William Rodgers did everything in there abilities to get us financed and into a pre owned vehicle. They worked with us for 2 days and never gave up. I will buy another car from them and I will recommend them to anybody I know in the market looking for a new or Pre owned vehicle.

klworm

Oct 26, 2010

I have to say that having John Hagood as my sale consultant in purchasing my new car was great! He listened and heard my concerns and needs and helped me find a car that far exceeded my expectations. I came to Hall Hyundai looking for a used car, I left there with a 2010 Hyundai Elantra with less then 30 miles!!!! It gets no better then that!!! I am truly pleased and excited about my new car and I would and have referred people to Hall!! Thank you John and the team for making my experience wonderful!

gouveia1

Oct 25, 2010

Nice folks they were very helpful and did not beat around the bush. Gave a very good walk through the dealership and provided good guidance on all financial options we had. Gave a through review of maintenance agreements and protection for the vehicle. The wife is very pleased with her new Tuscon!

eclarity56

Oct 14, 2010

Everyone at Hall Hyundai was very friendly and welcoming. The car ended up being really competitively priced, but the dealership played games with the pricing beforehand and I really had to negotiate over several days to get the best deal. The service department explains things really clearly and treated my every question as important, no matter how small. I feel like I could call my sales guy at any time about any concerns and he would help me out.

johnsonjc

Oct 9, 2010

My Wife needed a new vehicle in the worst way. Her 2002 Chevy Blazer had 109k mileage and it was definitely time to trade up. She was interested in a Hyundai based on family and friends recommendations. We drove down to our local Newport News Hyundai dealer and we met John Hagood. John is a really friendly and knowledgeable salesman. He spent the entire afternoon with us and was very patient as we went through the process of looking for the right car. At the end of the day, John Hagood got us the right deal on my Wife's dream car. If you want a Hyundai, go see John!

alr

Oct 3, 2010

For some time, my wife and I have been contemplating the purchase of our daughter's first vehicle. It needed to be safe, reliable and affordable. Being new to the area, I sent both my daughter and wife on a quest to visit/contact all the local Hyundai dealerships in the region. They had visited Hall Hyundai earlier in the day and notified me that they had found the car they wanted,(2010 Elantra). We all went back to Hall Hyundai that evening. I was immediately greeted by John and Jerry. They were extremely friendly, professional and knowledgeable. John took us through every aspect of the vehicle. He also made my extremely nervous daughter feel comfortable during her first test drive. Although my daughter's priorities were with the color and sound system, I was more focused on the safety aspects and bottom-line. I left the dealership extremely satisfied with the safety, incentives and financing! The financing agent was also very helpful. He took me through all the possible additional options and although I did not purchasing any, I felt no pressure to do so or change my mind. My experience with Hall Hyundai was outstanding. John and Jerry did not just focus on me, but knowing the car was for my daughter they included her in on all discussions and the entire process of purchasing a vehicle. John and Jerry made buying a new car an educational experience for my daughter and created a great father/daughter moment for me. I look forward to dealing with them in the future!

MoeDeez

Oct 3, 2010

Well, John was extremely helpful. He was very knowledgeable of the vehicles, and easy to talk to. The business section was also easy to talk to, and very helpful as well. I would definitely recommend this dealer to any one looking to buy a Hyundai. This is by far in the top 3 dealers I have dealt with so far.

dabby

Oct 2, 2010

Did a bunch of research on different 2011 model sedans. The Hyundai Sonatawas on our list so we visited the dealer for a look and were met by Terry Hert. Terryshowed us the different models, took us for a test drive, and provided expert knowledge without any pressure sales pitch. When I explained I was "just looking", he understood and encouraged me to look around, though the Sonata was a well-built bang for your buck sedan. We returned on two different occassions and had nothing but informative and professional visits. Terry is a genuine and honest individual whobelieves in the product he sells and will answer your questions with patience andinformation. The other sales personnel we encountered were also professional and"non-threatening". We purchased the 2011 Sonata and are extremely pleased with our decision. Value for your dollar, safety, options, and gas mileage couldn't be beat. On top of that, the vehicle looks great as well. The pricing and loan rates were handled by Jerry, and not a painstaking process at most dealerships. The purchasing experience was not a pressure sell and we had all the time needed to make our decision. This dealer stands behind its product and it sells itself--the quality and ammenities of the vehicle in comparison to cost is unmatched--there is no better warranty out there! Terry will work hard for you and has the experience one only dreams to find at many dealerships. He has nearly two decades with the company and is one heck of person to boot. You will not be disappointed in a visit to this dealer. If one of their vehicles are not for you based on taste, there is no pressure or pushing to put you in one anyway.I recommend this dealership wholeheartedly, and I visited many in the area, you will be greeted and taken care of in an efficient manner. Thanks Terry!

Marti Brooke

Sep 13, 2010

I came to the dealership just to look around, and was greeted by John Vommero. I told him what I was looking for, and he pointed out the cars I would be able to afford. I picked out a Hyundai Accent, and fell in love with it the second I saw it. Mr. Vommero went for a test ride with us, and as soon as we got out of the car we got the paperwork going. I came to look, and drove off with an AMAZING care. Mr. Vommero was WONDERFUL, FRIENDLY, and KNOWLEDGABLE about the cars he sold. I would go there again in the future, and when I hear of anyone looking for a new car I will tell them how wonderful he and the staff are at Hall Automotive. Thank you again for the wonderful service. :)

doatyknapp

Sep 10, 2010

The best car I ever had was wrecked in an accident. (2003 Hyundai Elantra, I loved that car) Replaceing it would be hard. However, John Vommero, the sales consultant, was so helful and understanding. He guided me through the whole procedure. I came with a small budget and and left with a beautiful new car and great pay plan. The whole staff at Hall's was helpful and friendly. No hard sale...no push to hurry me in my decision making. If you need a new or used car..go to Hall Hyundai. I highly recommend it! DKnapp

cbethworkman

Sep 4, 2010

My husband James and I just purchased a brand new Genesis from Hall Hyundai Newport News. The dealership itself is fantastic, the salespeople are friendly and helpful. We had an awesome experience with the purchase of our new car and received great and credible advice from our dealer, John Hagood. We look forward to enjoying our new Hall vehicle and are assured that the service we receive from Hall in the future will be top notch.

maverhart

Aug 31, 2010

he was very helpful with getting me to understand the details with my brand new car and also very patient with me at explaining the things i couldnt understand as quickly as others may have. he helped me choose a wonderful car in my budget and got me set up with paper work right away. he did everything he could to help me and the sale was very successful. i would recommend his services to others who are in need of getting a vehicle. it was a great pleasure working with him.

franchonh

Aug 19, 2010

This is by fare the best car buying experience I have ever had. When I walked into the dealership There was a spirit of peace that I felt. Everyone was cordial and treated me like family. I am still pinching myself - there was no gimmicks, or fast talk!! Everything was all up front and it took less time than I thought it would - I imagined at least a week to find a car or even someone to finance it, even my time spent in the dealership to do the paperwork was quick and thorough. Jerry Gehrig found me the perfect vehicle, he showed extra care like actually was choosing it for his own family. This is the Fresh Start I have been praying for. I still can't stop the tears of joy and I really know now that NOT all dealers or car salespeople are NOT THE SAME. I truly thank God for all the staff over at Hall Hyundai!

callie1234

Aug 14, 2010

Both the sales consultant and the used car manager were beyond helpful, personable, and friendly. They were patient and took their time to answer any and all questions. I will continue to recommend this specific dealership to friends, family, and coworkers due to the relaxed nature of my sales consultant and his ability to treat me with respect and openness.

kdwashington

Aug 7, 2010

No issues - did exactly what they said they'd do for me. Jesse took alot of time to ensure that he found the right vehicle for me, even though he did not work at the Hyundai dealership. Reviewed with me safety and reliability reviews on several vehicles, drove several vehicles with me and spent a lot of time with me on this sale.Jerry ensured that the vehicle was ready for me and assisted with detail and delivery the next day.

acoletrane

Jul 29, 2010

Melvin was very helpful and courteous. Was knowledgeable about his product line and was able to answer all my questions. Further, Melvin did not pressure me or make me uncomfortable in any way. It was a true pleasure to purchase my vehicle from Melvin and all the staff at Hall Hyundai and I would definitely purchase another vehicle from Melvin and Hall in the future.

frantoni

Jul 9, 2010

excellent service and very knowledgeable and helpful i greatly appreciated the service from everyone that helped me. I'm glad that i came there because my experience with my other car wasn't good. The salesman were very nice , iam enjoying my new car

jbrewer22

Jun 30, 2010

We worked with Terry Hert and Dave Gosslin,Both worked very hard to get us the deal we wanted on the vehicle we wanted. The exact car we wanted was at a dealer in MD. They went up to pick it up for us, however we weren't pressured to buy the vehicle after it got here if it wasn't what we wanted and the price wasn't what we were looking for. Everything worked out great! Everybody at the dealership has been very friendly and helpful. So far I have worked with the service dept. getting a state inspection on one of my existing cars and Chris was great, also made a few purchases from the parts dept. they also have been friendly and helpful, even the receptionist's speak to you and are very friendly. I really would recomend this dealership to anyone. And I LOVE my new 2010 Santa Fe!!!

BrandenM

Jun 30, 2010

In my search for a car to fit my family I visisted several dealerships in the Hampton Roads area all the way out to Chesapeake and here I finally found a place with car salesman that were real people that you can trust. I had talked to them about some of the other vehicles that we were considering and they went over the differences with no pressure at all. They genuinely wanted to help me get a vehicle that fit my families needs. From the initial founding the right vehicle to showing my wife, all the way to figuring out how to work the pricing they were honest and did a lot to help me out. Excellent dealership with atleast two salesman I would go back and buy from everytime. I strongly recommend if you are looking for a new or used car to go there and give them a chance and ask for Andrew or Jerry.

bass_man86

Jun 27, 2010

Alex was fantastic, this was hands down the best experience that my wife and I ever had with a car dealer. The whole sales team did a fantastic job, and I certainly intend on visiting Hall Hyundai when I have replace the one that I just purchased. The only negative is that they are not convenient to me, but it was worth the driving time.

airuscarter

Jun 24, 2010

Alex was very helpful and patient in helping my husband and I find a new vehicle. He worked with us to get the vehicle we wanted and educated us on what our best options would be in financing. It was a stress-free experience. I would recommend Alex to anyone in a new car search. Thanks Alex!

aag01

Jun 20, 2010

Our salesman, Alex Pauley, was recommended by a neighbor. He was very helpful and the price he and his manager offered us was exceptional. We were allowed to take home a 2010 Santa Fe for 24 hours without a hassle and it allowed us to make a final determination to purchase the vehicle. The only concern was that the vehicle was sold to us with a 6 month old inspection sticker. Within a few days, we took the vehicle back to the dealership for an updated inspection. The management was very appologetic and expedited the inspection process. Overall we were extremely satisfied with our purchasing experience and would shop there again as well as recommend the dealership to friends.

hassellma87

Jun 10, 2010

Wonderful experience. They were just as excited to sale the car to me as i was to buy it! They were able to go down on the price of the car to make me happy. They went over the quick booklet about my car and shared with me things about my car that i may not have known

sfpeters64

Jun 8, 2010

Oscar was fantastic. From the moment he introduced himself to the final gong on the sale he was the consummate professional. Courteous, friendly and helpful. When he didn't know an answer to a question, he didn't try to fake his way through. He politely and honestly told me he didn't know but he would find out... and each time I was given the correct answer within 5 minutes. When I told him what kind of car I was looking for and what my price range was he didn't try to sell me more than I wanted or needed but listened to me and showed me EXACTLY the car I was looking for at the right price. There was never a moment where I felt like I was being pressured. Oscar let the car and the test drive get me interested and patiently and politely made sure he knew my expectations. I was given every piece of information about the vehicle that I asked for and all my questions were answered without fluff or bluff. I felt that I could trust Oscar. I have had many run-ins with stereotypical "used car salesmen" and it was refreshing to meet Oscar, Jerry Gehrig, and the entire team at Hall Hyundai.

yungdiva718

Jun 3, 2010

Well as all knows going to look for a car and purchasing a car can be very challenging. Especially when you don't have any credit and starting from scratch. My experience was great with Manager Jerry Gehrig and Sales employee Terry Hert. They were very professional, courteuos and was able to address all of my concerns. They also did help me find a car that I liked. Jerry is an awesome manager. He has a great personality and is engaging and willing to help. And Terry, he is a very generous person,very knowledgable and good at assisting with the most valuable opinions. Any questions, they can answer them for you. I am very blessed and thankful to have a good customer service experience with Jerry and Terry. Thanks guys u r thee best!!!

SpikeJones

Jun 2, 2010

We did our research before we went in, so we knew we wanted a Sonata, but Mr. Meyer was very knowledgeable and very patient in letting us test drive several models. We were originally looking for the Limited, but after driving both the Limited and Sports Edition, we decided we liked the Sports Edition better. We found ALL the employees at this dealership to be incredibly friendly, very informative, and best of all: not pushy. They let us make our own decisions and didn't pressure us into buying anything extra, they just let us know what all of our options were and were very good at explaining the legal mumbo jumbo to us. They were also FAST once we had made our decision and the paperwork didn't take all day. I felt that Guy Meyer was the easiest, most laid back car salesman I have ever spoken to, while still maintaining a high degree of professionalism. I would recommend this dealership to anyone. And I LOVE my new Sonata!

DDSorensen

Jun 2, 2010

My wife and I just stopped in to look quickly since not familiar with Hyundai, as part of considering to buy a used Volvo XC90 or Honda CRV. The sales rep did a great job in a short time contrasting and showing us the various features of a Santa Fe. His manager added to this with contrasts with pros and cons of the CRV and other makes of similar SUVs, even going on-line to ensure the research data was independent and objective. The manager also worked up great price deal, using a wide range of incentives and trade in (on a non-functioning vehicle, no less) to get us the features we wanted at an excellent price, well below the competition. But the car sold itself with performance, features, and comfort. Can't beat the warrantee. They did all the work for us, so the whole experience was easy, thorough and enjoyable. We were able to take the car we ended up buying as a loaner overnight to ensure we really wanted it. We were able to use a very helpful interactive display in the showroom to understand the vehicle features. As a result we were able to make a decision quickly based on many factors, with minimum complexity to the information. Jerry in particular was impressive with the speed of decisions and actions, knowledge across manufactures, and customer interface. We came away very happy!

katomaino

Jun 2, 2010

I was hesitant to switch car dealers as I had previously owned a Honda Fit. A friend of mine recommended that I check out the Hyundai line and I am so thrilled that I did. Hall Hyundai of Newport News is an awesome place to do business. My sales person, Oscar, was so personable and friendly! He made me feel so comfortable on my test drive and was instrumental in convincing me that a Hyundai Elantra was a much better choice than a new Honda Fit. The new car sales manager Jerry helped make the whole deal a great experience. The $1000 factory rebate was an added bonus, and I loved ringing the gong when my sale was complete!

dwooten7

May 24, 2010

I started my search on-line so by time I got into the dealership it only took me 2.5 hours to buy a new car. I spent more than I wanted but I will have no maintenance costs for the first 4 years which is great for me. Their financing department gave me a much better interest rate then my credit union. Over all a very good experience.

tlynch99

May 23, 2010

I found everyone I worked with at Hall Hyundai friendly and informative, but not pushy. Our primary sales rep, Terry Hert, told us exactly what we needed to know about our primary car choice and did not try to push us to buy immediately or to buy a car we did not want. When they did not have one type of vehicle we wanted to test drive, they were quick to get one the next day for us to compare. Once we had compared all the vehicles we were interested in, Jeffry Gehrig gave us a price on our first option that was right in line with where we wanted to buy. The whole experience was easy and haggle free which was a nice change of pace from past experiences. We would definitely buy here again when we are in the market for a Hyundai.

pisces002

May 23, 2010

My daughter and I were looking for a vehicle for her use. Upon arriving at the dealership I dreaded getting out of my vehicle, having had bad experiences in the past I tried to have a positive outlook. Oscar Macedo greeted us with a smile and handshake, somehow I felt this experience would be different just by his gentle demeanor. We were looking for a Honda that I saw listed on HallAutotv.com, he wasn't sure if the dealership had the car. We went inside the dealership to ask the used car manager, Dave Gosselin. He knew exactly what vehicle I was looking for and we immediately were shown the car which had just arrived and was being cleaned. From the test drive, the application process and finally the deal; we were treated with respect and superb customer service from Oscar and Dave. We had a terrific experience and I would definitely recommend this dealership.

BocaJrFan

May 19, 2010

"Let me show you this or this", that is normally what you here when you walk on to a car lot. At Hall Hyundai of Newport News, VA, I heard "Welcome, is there a vehicle in particular that you wish to see?" The team at Hall Hyundai was extrememly polite and showed great patience with me. Nick and I must have walked the entire lot looking at just about every Sonata there was. After choosing the vehicle of MY choice, Nick assured me that he would have me driving off in it within a short time frame. nOf course I did not believe it would happen that quickly, but non the less, I said okay. Much to my disbelief, Nick was right, and I was in and out with a 2011 Sonata. To make a long story short, if you want to get business done right, go to Hall Hyundai in Newport News. Nick, Jerry, and Devine will make your car buying experience a pleasure!

Swtlips784

May 19, 2010

My car buying experience at Hall Hyundai in Newport News, VA was nothing I expected it to be. A few months prior to visiting Hall Hyundai, I had visited a Subaru dealership. I felt as if the salesman heard nothing I said to him. Of course walking into Hall Hyundai, I thought I would receive that same treatment. Knowing that my credit is beyond terrible, I had honestly gone into the dealership expecting to get turned down. I immediately told Nick that my credit was terrible and he assured me that he would get me into a car (I've heard that before). He suggested a few cars that was well in my budget, but of course neither of those vehicles was what I wanted. I expected Nick and the team (Jerry and Devin)to insist upon me getting one of the vehicles that was suggested to me, but they proved me wrong. They had gotten me approved for a 2010 Tuscon, but I did not like the vehicle when I drove it. I told the team that I wanted to test drive the 2010 Santa Fe. Knowing that this particular vehicle was priced higher than the Tuscon, I didn't expect them to be able to get me approved. Nick, Jerry, and Devine did all that they could to get me into the vehicle of my choice, all while being professional, polite, and most of all, patient with me. Nick and myself walked the car lot until I found what I wanted. Needless to say, I am a proud owner of a 2010 Santa Fe. Thanks Hall Hyundai of Newport News!

hcbywater

May 15, 2010

Like with any big purchases, buying a car can be a challenging process. Especially when you have a specific model in mind, and its hard to find. Thats what happenedto us when we were shopping for New Hyundai Genesis Coupe in Lime Rock Green. Alex Pauley at Hall Hyundai found the only one available after searching the entire state and more. However, we still werent completely positive that Lime Rock Green is the right color without seeing it in person. To put our minds at ease, Alex again searched the only owner of the same car with the same color in the area, and coordinated with him to bring the car to the dealership right then for us to see. Alex truly made it happen for us. He genuinely guided us through the whole process with his expertise and patience. We surely recognize him not as a sales man, but as our sales consultant. We cannot think of any better buying experience than this.

soccerbear

May 14, 2010

This late April purchase was the most painless and pleasant new car buying experience I have had since I bought my first car a Chevy Vega in 1972. Although my time was split between Alex Pauley the Internet Sales person, and the new car manager Jerry Gehrig, there was no pressure or push to buy any car...they seemed confident that the product would sell itself, and it did. I brought in a Certified Truecar price qoute on a 2011 Sonata Limited for well under invoice, left it with Jerry Gehrig (since Alex was gone for the day). I returned the next day and it was accepted and verified as a sales price in 10 seconds by Jerry, if that long.Should have spent more time getting an orientation when I did return to pick up the car...I guess I was excited. But Alex is willing to answer and follow up as needed as in the case of the missing cargo net...will get today. Dealership has stood by all of its statements and promises. When I balked at an initial value given for my trade they accepted my requested value.The typical after market sales add-ons picthes were made, but when all were declined my decsion was accepted by the dealership without a fuss...nice.Smiles all around as can be expected at a car dealership, but these seemed to be sincere ones.

blasiman

May 9, 2010

Alex was the best salesman I've delt with in years. He wasn't pushy and when I told him what I was looking for, he worked his hardest to find the exact car. I would recommend Alex and Hall Hyundai to anyone. It took only 2 days to get the exact car from another dealership and have it ready for me. Great service!

hicsurf247

Apr 27, 2010

The staff at Hall Hyundai was great. The best part was the absence of pushy salesmen. The staff would help you with every question but would also stand back and not try to sell you at every moment. I received a great deal on my new Sonata and got everything I wanted. They were very prompt on any question I had for them over the first time I came in till the time I bought. I would highly recommend them.

Phalen

Apr 27, 2010

I came by the dealership to have my 2005 Hyundai Elantra serviced for oil and as I was waiting I was curious to see what the newer models had to offer but wasn't planning on buying anything just merely wish listing. The salesperson Jamie Cornette was the first to approach me by letting me have a seat inside the 2010 Elantra to check it out further, he was very polite and friendly and didn't go into a sales pitch he let me have a look then offered to give me a chance to explore the possibility of trading in for a new vehicle that day. I felt respected and appreciated all the time while I was there and he really went to bat to help me decide what works for me. I test drove the car and the next day I was being seen by Alex Pauley who really did an awesome job in being clear and fair to have me comfortably afford this used LIMITED EDITION Hyundai SONATA 2008! Both Jamie and Alex made me feel like I deserved that nice fully loaded vehicle which I know is part of their job to say but I could sense that they believed it on a genuine level. Alex was very respectful and sensitive to my financial needs that I never at any time felt uncomfortable which is a real plus! They gave me a better understanding of what buying a car should be like. Thanks!

angela27

Apr 23, 2010

I was overjoyed with my experience. The salesmen LISTENED to what I was asking for and the price I could work with. I was never shown anything over the budget I had laid out or pressed to look at cars that were more expensive. The gentlemen were polite, friendly, and honest. I will tell any and everyone that asks me about my car to go to this dealership. In this era of everyone trying to get over on the customer, it was great to really feel and see that they were more interested in getting me what I wanted than just making a sale. Hall Hyundai had made a customer for life.

alhowell

Apr 19, 2010

I had to haggle to get the price and payment I wanted but in the end I left the dealership with the car I wanted at the price I wanted. Thanks Terry! My only issue is the haggling. I was in the dealership for 3 hours before getting the price I wanted. through it all Terry did a great job being the middle man between me and the sales manager.

AngelaHK

Apr 6, 2010

The staff at Hall Hyundai is by far the friendliest, most patient people my husband and I have had the pleasure to do business with. We first went there to find a cheap, used vehicle because we were sick of being a one vehicle family with two kids. Alex was kind enough to spend several hours with us showing us numerous vehicles. We found one we kind of liked but needed to think about. There was no pressure from him at all to decide right then, he said call him when we decided what we wanted to do. We went home and thought about it over the weekend. Monday evening we went back and decided we'd like to see the numbers for a new car. Alex and Nick took the time to work out all the numbers for buying vs. leasing with and without a down payment. The numbers for a lease worked for us so they stayed almost 2 hours past closing time to work it all out with us. In the end we feel we got a great deal and throughout the process we had the friendliest guys helping us out. They really seem to care about you as a person and not just getting a sale. I know they really helped us out and we would recommend them to anyone looking for a car.

donefortenyears

Apr 1, 2010

First of all, Hall has a great group of people at this dealership. I visited Hall Newport News twice before window shopping (no test drive or dealing) and I told them I was making my list of vehicles to eventually consider, and absolutely no pressure at all from any one of the staff. A slight push to talk turkey but no real push at all, and thats expected its what they do for a living. That is what brought me back. A year ago, with a new car purchase for my wife, at the end she was in tears driving her happy new car, I was furious, it was not just one dealership but an entire list of car brands, we did not visit any Hyundai dealership at that time.Regarding my trade in, I believe they rated my vehicle right on regarding its trade in value. Do the research its not Blue Book value it is trade in value. Remember, one needs to understand this is how the people at a dealership make a living by selling your/our cars for us.Bottom line:Half way through the negotiation my wife was running out of time and they drove her back home to complete an appointment. That was very polite.I stated my needs and concerns and they worked with me generously (and with out the 15-20 minute waiting just to tell me no) not the same car originally same model but different color. I was fine with that, tit for tat. Respect on both sides goes along way at this dealership I suspect they appreciate respect just as much as their customers. I will recommend this dealership to any of my friends.

clm31

Mar 29, 2010

I had a great car buying experience at Hall Hyundai Newport News. Jamie Cornette was very knowledgeable and helpful. I would buy from them again as well as recommend them to anyone else I knew who was in the market to purchase a new or used vehicle.

don120

Mar 24, 2010

Before visiting the dealership I went to their web site and called the Internet Sales group. Instead of getting returned calls, I had to follow up. The second item, the Internet Price was not the real price. The way to describe the Internet Price, it contains any, and all, possible discounts and none of the add-ons. So this created a bad start to the overall experience and I was ready to move to another dealership. I was then connected with Jamie and he seemed to be genuinely interested in making things right, so I agreed to meet with him in person. Once we met, Jamie and his team at the dealership managed to make things right and I made the purchase.I have had better car buying experiences at other Hall Dealerships, however, I believe the team at Hall Hyundai is truly interested in doing the right thing by their customers and I would recommend them.

Nancy Keenan

Mar 2, 2010

I can actually say this was a very enjoyable car-buying experience! Justin Porter, my saleman, was low-key and very helpful and responsive to my questions. I felt no pressure at all. There was a $2500 rebate on the 2010 Sonata and they also gave me additional discounts off of the sticker price. The Sales Manager, Dave Gosselin, reinforced what I had read on the Internet about the Hyundai Corportation and also added to that, giving me a great feeling of assurance about my purchase. I have had two Hondas and this was a big switch for me! The warranty clinched the deal since I plan on keeping this car for about 7-8 years. The Finance Manager, Devin, was also very helpful, especially helping me with what to do about the sale of my Honda and processing the paperwork for that.I would highly recommend this dealership to anyone who is interested in buying a Hyundai. I hope I am just as satisfied with the service of the vehicle. They promised me a car wash when I get it serviced, since that was important to me also. I plan on coming back to this site after I have had my Sonata for awhile, with the expectation I will be able to give this dealership great praise for their servicing of the vehicle also.

owensbri

Feb 25, 2010

My Fiance' and I came to Hall after leaving a competitor who wasted our time for 4.5 hours. The "other guys" wouldn't tell us the prices on their vehicles until after we went inside to "work out some prices." In the end, we walked away. Everyone at Hall listened to everything we said, understood our price ranges and limits, and helped us make decisions we were comfortable with. We arrived with a specific vehicle in mind; printed out from their website complete with a listed price. They never tried to move us to another vehicle. In fact, they never tried to "sell" us anything. That made all the difference in the world. We ended up buying a second car while we were there that my Fiance' picked out with one of the Managers while I worked on my paperwork. It was completely her decision. To give you an idea how solid of a team they are, they stayed open 1.5 hours after their closing time to help us AND the desk clerk (I wish I knew her name) gave me something for my headache when I asked if she had anything. She didn't even hesitate. The showroom was immaculate and they offered us a drink and a snack within minutes of us shaking hands with everyone. This visit to Hall was easily the best consumer experience of my life!

jim3_sasaki

Feb 14, 2010

Answered every question, not pushy, Test drove a car. let wife ride. Gave us pleny of time to decide on purchase and compare the auto with the competition. Demo the features.. gas cap open to radio, ac ect. I have had a lot of car buying experiance, BUT THIS I CAN SAY !!!! HAS BEEN THE BEST.... Jim Blasingame

AAWMAN

Feb 6, 2010

Outstanding experience with Hall Hyundai of Newport News. Highly recommended! Hall Hyundai of Newport News provided a no pressure environment from start to end. Tons of experience and a wealth of knowledge with the salesperson and managers and the rest of the staff.

santafe1

Jan 21, 2010

The sales representative (Jamie Cornette) was easy to work with. He was able to negotiate with us, ultimately to our satisfaction of purchasing the vehicle that we wanted. He, as well as all the other employees in this dealership, made my husband and I feel we were important customers.

cmitri

Jan 20, 2010

Jamie Cornette was knowledgeable, professional, and personable. Exercised just the right sales approach - wanting the sale, but not in an overly aggressive manner. Jamie thoroughly pointed out all of the features of the Elantra. He also covered the benefits of owning a Hyunda. Jamies manager, Nick, was also profession and personable. My wife and I were very pleased in how Jamie and his manager handled the sale.

newhyundaibuyer

Jan 5, 2010

Can not say enough good things about this dealership. I have bought numerous new cars over the years and can say without hesitation that this was the best purchase experience yet. Pleasant and polite sales/management, great price, and excellent service.

john223

Dec 29, 2009

Our Experience with Hall Automotive was great in all areas and would return again and recommend the Dealership to Family and Friends.Everyone from the Salesman To His Manager and the Accountant who processed are loan and all the additional extra Coverages we were intitled to add was very clear on everything. I was impressed with the through knowledge all the employees had on the all the models sold.

218kittycat

Dec 19, 2009

Alex and Dick, the General Manager, were professional, courteous, and extremely helpful. It was my first experience buying a new car on my own, and they answered all my questions and met all my requirements for a car. I am very happy with my car and the price I paid. My daughter will buying a new car within the next 6 months and we plan to work with Alex again. I will recommend this dealership and Alex to my friends.

scoxon

Dec 5, 2009

We planned to buy a used Hyundai from Hall Hyundai in Newport News. We told them our limit was $7000 with our trade-in. Hall said theyd let us know when a used vehicle within that range arrived. The salesman called us about two weeks after our initial visit, saying on the phone that $7000 would work for this car. We went in, test drove it, and were then told that the price was $7400. We offered $5500 cash and our trade-in at $1500 ($7000 total) for the used Hyundai to include taxes, title, and fees. They agreed, so long as we took the car without the 30 day warranty. Fair enough. He put the deal on paper and we signed. It was approved by the manager. We did most of the paperwork, and they took our plates off of our trade-in. Then, when it came time to write the check, the manager asked us to write it for $7000 (so, with our trade-in, we would be paying $8500). Our deal with the salesman had been quite clear, but now the manager said it was meaningless to him. In fact, he didnt apologize and told us that we were being dishonest. We wasted three hours of our day. Im shocked by our treatment there. Well never buy from Hall Hyundai.

gsepchef

Dec 2, 2009

What a great car buying experience the entire staff was friendly, there were no hassles or high pressure even at the point where most dealerships have always tried to pressure us into buying all the extra stuff. The price was right and the warranty is first class.Thank you Dan Kennedy

jke1012

Nov 29, 2009

The employees worked with us to help us find the right car and deal for us. They even took care of our kids so we could sign the paperwork. It was the best car buying experienace I have ever had. I would gladly recommend this dealership to anyone.

Kelsea01

Nov 22, 2009

Everyone at your dealership from your parts manager to your service advisors were very polite and helpful. I will continue to bring my vehicle to your dealership and will recommend your dealership to my friends. I would also like to add that I am very satisfied with my new vehicle.

jhill2727

Nov 12, 2009

Buying a vehicle from Hall Hyundai of Newport News was a great experience for me. I would recommend it to anyone. I bought a used truck for a great price and felt very comfortable during the buying process. They got me through the steps quickly and were very professional. The employees and managers were very polite and easy going, very easy to talk with. Going into my search I was eager to buy a truck due to some work I needed to complete shortly and needed the truck to do so. They were very accomadating to my situation and very flexible in my payment options. I would definately go to Hall for another vehicle purchase or service.

asaneagle

Nov 11, 2009

I picked out the vehicle I wanted (2009 Hyundai Genesis) after discussing options with Jamie. The one I had chosen had to brought to the dealership from VA Beach. A traffic backup on I64 resulted in the vehicle arriving late in the afternoon. My wife and I had an engagement that evening. Jamie, Nick, and Devin expedited getting me through the sales/warranty process. Jamie arranged for me to return another day and walked me through the vehicle (he would have spent more time with me if I had needed, but he gave me the basics of the Technology Package. Jamie also introduced me to Chris in Service, who assured me of his attention to me as needed. He has answered several questions for me when I called about service and warranty questions. Jamie and Nick have also talked to me several times on the phone since my purchase when I had questions. My overall experience at Hall Hyundai was the best I have had in the 40+ years I have been purchasing new vehicles. I never felt any pressure to buy - I have many examples over the years of pressure. I would highly recommend the entire Hall Hyundai team. Jim D Newport News VA

msnyc4

Nov 5, 2009

Yes, I would recommend this dealership. I found the employees to be very knowledgeable about the product, very thorough, and overall, very helpful. I had a lot of questions and they did a great job explaining the information to my satisfaction. Sales is a business, but nevertheless, I felt that the employees cared about my needs, concerns, and my situation- that I was a person, not just a 'sale'.

memeyaya

Oct 1, 2009

Jamie made our car buying experience very painless! He was very polite and knowlegable about the product. This was our first experience of buying a new vehicle. We are proud o be a part of the Hall Hyundai family! And that's how we were treated the moment we walked into the dealership.

rickpierce

Sep 26, 2009

We decided late in the cash for clunkers program that we wanted to take advantage of it. I heard about the great warranty that Hyundais have so we pulled into Hall Hyundai and started looking at the Elantra. Nick the general Manager started chatting with us, I appreciated that he was not pushy or in our face. He let us look and answered any questions we had. We were on our way out for dinner and he said to go ahead and take the car and bring it back after dinner. During dinner we decided this was a great deal with the 2K rebate and 4-1/2 K Cash for Clunker Bonus. After dinner we came back and completed all the paperwork pretty quickly. Jamie Cornette and General Manager Nick did a great job in answering all of our questions and finalizing everything. We got very quick and friendly service. We got a 2009 Elantra.Thanks Hall Hyunda!

jackjones

Sep 2, 2009

The general manager(Nick) and his sales associate(Jamie)made the car buying process easy,fast,and friendly.This car was for my mother and upon our visit,we were treated with respect and courtesy.They went out of their way to show us all the features of the Elantra and gladly helped my mother with seating,adjustments and words of encouragement.Nick honored a previous quote(from a prior visit)which says a lot about a person and dealership with no hesitation.That was the closer for the deal..sticking by your word.Nick and Jamie should be commended for the way they handled the car buying process.

lewis129

Aug 21, 2009

I was surprised about the process of buying a new car. I expected hassels etc, this purchase was very enjoyable. Everyone was very friendly and helpful. we ended up with a great deal. Thanks

rpomeara

Jun 13, 2009

From beginning to end, our experience with Nick Vendt and his sales staff at Hyundai Newport News could not have been better. We received first class treatment throughout the process. The dealership listened to our needs and went out of its way to meet them. The dealership was helpful with picking out a car in our price range and made financing easy. We began our journey into buying a new car with nervous trepidation but thanks to the staff at Hyundai Newport News the experience proved a joy. We will use Hyundai Newport News again and recommend the dealership to anyone we know in the market for a new or used car.

June L Merritt

Jun 8, 2009

I purchased a 2009 Elantra from this dealership and they were awesome to me. Very repectful and helpful in every way. It was a very, very good experience. I had gone to other dealerships but no one had come close to treating me with this much respect and it was a privilege to do business with them. Answered all my questions and they went out of their way to please me. The price was excellent and I would highly recommend this dealership above anyone else. The entire staff was awesome and Nick Vendt was absolutely the best. Could not be happier!

amt1732

Jun 6, 2009

As a first time car buyer I didn't know what to expect when shopping around for a new car. The entire staff at Hall Hyundai in Newport News were extremely friendly and very helpful when helping me to make a decision regarding a new car. I would definately reccommend this dealership to anyone looking for a quality new or used car.

Carminjb

Jun 1, 2009

We have been a single car family for 8 years and when we finally broke down and bought a new car we went to Hall Hyundai. The Staff was super friendly to my wife and I and very nice to our children!!!! I would recommend them to anyone looking for a new Hyundai or any car from my experience!!!!

marlp2010

May 31, 2009

This is a great dealership. The staff are amazing, and don't try to smother you with deals or pressure you into to an uncomfortable situation. I was treated like I was one of their friends, not just a customer with cash. My salesperson, Mr. Bill Nelson, is a great man. Always dressed to impress and full of understanding and a skill of assurance. I will definitely recommend this dealership to anyone looking for a good buy, and a great staff to make that happen.

jnb552

May 31, 2009

Great service,cared about my needs and worked with me to meet my budget. Took the time ensure I was comfortable with the car on all types or road. Very friendly and customer oriented. Never experienced such care about the customer. Will definitely recommend this dealership to anyone looking for a car.

amc726

May 30, 2009

I was recently looking for a new car, and one of my family members recommended Hall Hyundai and it was the best decision I could have made. The manager Nick Vendt was extremely professional and helped immensely in my search for a new car. He was extremely knowledgeable and was able to get me the car that I wanted within the first 15 minutes. I would recommend this dealership to anyone, it has to be the best experience I've had buying a car and I couldnt have hoped for anything better.

Tonie Dorset

May 28, 2009

Ok so my deal is different. My daughter was killed last year in a car accident. She was 15. I promised her that I would buy her a new car when she graduated.Since i am not going to get that opportunity I decided that I would buy a car, get personalized plates, and put her picture and name on the back window for all the world to see. Jamie was very friendly and down to earth. He made everything as easy as possible. I was dreading being in a dealership for hours and because of the team work at Hall, I was in and out:) I purchased a 2009 Sonata, which I liked but after having it for a couple of days I decided that I wanted the V-6. So thanks to the great guys Jamie & Nick...they made it happen. So now I love my car!! It will be perfect once my daughter's picture is on it. Thanks guys for making this a smooth process:)

Jerry Kornegay

May 28, 2009

I love my 2009 HYUNDIA it drives great and gets great gas miles per gallon, I drove to work and back and after 8 days put 9.44 gallons in this car.It is costing me about 3.00 dollars a day to drive to my job. I will be telling my family and friends about this great news!

Stephanie09

May 27, 2009

My overall experience with Hall Hyundai was great! I have bought two cars from this dealership and i would go back in the future if i needed another one! Everyone was very friendly and helped me to find and purchase my favorite car. I would recommend this dealership to my family and friends.

lbriscoe

May 27, 2009

I was looking for a new car and headed to another dealer when I came upon Hall Hyundai and decided to stop in well, once I was received with great customer service with excellent knowledge about the vehicles I never left. I really like the vehicles that. I ended up test driving the Sante Fe and loved the ride not to mention that the sales person (Jamie Cornette) ensured that I drove on every type surface possible to get the feel of the vehicle. My experience with Hall Hyundai Newport News was excellent! and I'd do it all over again. Highly recommend them.

ahduke

May 15, 2009

Nick Vendt is very friendly and knowledgeable. He is always willing to go the extra steps to make a customer satisfied. He will look for exactly the car that fits our needs. We have dealt with him on several occasions and will recommend him to all our family and friends.

kelli kapinos

May 15, 2009

The people at the dealership were very friendly and very helpful. I explained exactly what I was looking for and the price range I was looking for and they went out of there way to satisify my needs. I was very please with the customer service I had. I would recomend any of my friends to go to this dealership to buy a car.

jennsalyers

May 9, 2009

We had the BEST experience at the dealership. After a long day visiting every other dealer in Newport News we were thrilled to (1) get such a great deal on the car (2) have the best customer service experience and (3) that the dealership was patient and not "pushy" when we wanted a test drive, etc. Overall, we were 100% satisfied with the service and expertise provided. Not to mention the fact that Hyundai vehicles are superior in quality and price. Do yourself a favor and visit this dealer. You will be happily surprised!

prestopooh

May 5, 2009

This was the 2nd time buying a car from this dealership. They are professional, knowledgeable, friendly and great to work with. Went over the top to help get the best deal for financing. Only down side is the length of time to complete paperwork at the start of the sale.

BuddyRoxy

Apr 30, 2009

I can not say enough about the professionalism, courtesy and compassion of this dealership. I have brought in my cars for service and recently purchased a new car from these guys. Mitch & Nick make you fel like you are family. The transaction was smooth, fast and it did not make me feel like I was being taken advantage of from amateurs in the business. Thanks for your help and I look forward to my next car purchase and continued service from this amazing dealership.

papabear60

Apr 1, 2009

They Made it so easy to say Yes & Buy a Car. Verry Friendly & Curteous. The Service was great. The work Was Precice & Acurate. they were so frendly It was fun to buy a car. I never felt preasured to buy a car. overall it was a pleasent experiance. The price was better than could be expected.

LTeagle

Mar 31, 2009

I purchased a New Santa Fe Limited in Oct08 and purchased a new Santa Fe Limited in Feb09,My08 was stolen. I returned back to this dealership based on how I was treated when I purchased the 08. Nick and Devon both times were very professional & caring; Jamie was my sales person this time and went the extra mile to meet my needs. I took such a loss from the insurance co. on the stolen 08, they only appraised it at $25,000. I not only lost all the money I put down put also lost on appraised value. It certainly would have been great to get a better rebate than $1,000 this time since this was the 2nd Santa Fe purchased in 3 1/2 months. As a result my payments are higher plus longer financing. I really like the Santa Fe however, I am dispointed in the blue tooth connection since my $300 cell phone won't work with the blue tooth, what's the point in having the connection? This Dealership is one of the BEST I have dealt with.

Lowe815

Mar 24, 2009

I got exactly the car I wanted from Hall Hyundai. I needed a reliable car that would get gas mileage. I also wanted it to be attractive. The staff at Hall Hyundai and I discussed all my options for types of cars I liked and what I could afford. They helped find me the perfect car. I love my new car! Hall Hyundai was a great experience!

gabriel franco

Mar 9, 2009

It has been always a pleasure to deal with this dealership and Mitch Spears. This is the 3rd car that we bought from Mitch during the last 2 1/2 years. He takes the time to consider what the customer is looking for and does not put any pressure in selling a car. I believe this is one of the most inmportant factor for me in deciding to choose him - he lets the customer decide what choices to make. He also assists the customer in getting the greatest price for a car.

myrktwn2009

Feb 28, 2009

Buying a car, to me is a major purchase. This year it came time to do that. On a Friday night I went out car shopping to see what cars were out there that I would like and could possibly afford. The only ideas that I had were that it had to be 4 doors and no smaller than the car I had at the time (cavalier). I went to several different dealers and narrowed my choice between two dealers that had the same type of car. The next day I went to dealer 1 and test drove two cars of the same type. I then went to the Hyundai dealer and looked at the same car. I test drove that car. The employees at Hall made me feel welcome and I got a very nice greeting from all. My salesman was Mitch Sears. Mr. Sears, the finance team and the sales manager at Hall worked with me to get the price, within their means, that I wanted on the car and I appreciated the time they allowed me to work through making this decision as it became overwhelming at times and I never felt pushed into making a decision unless I was comfortable with it. When the time comes that I need another call I would go back to Hall and would recommend this dealership to others.

Mark57

Feb 23, 2009

We've purchased two vehicles from Hall Hyundai Newport News and have been completely satisfied with each purchase and every service visit. Mitch Sears is the most honest salesperson I've ever encountered and you definitely have the feeling he's trying to get you the best deal possible. On my last visit for regular service, Chris went the extra mile in making sure our 2007 Santa Fe was ready as promised and all the work was done to my satisfaction. When we had the Elantra serviced, he reminded me we should have a service coupon in the glove box for our oil change - and he was right! I only wish Hyundai made a truck - I would have three vehicles from this dealership.

Keith Grant

Feb 14, 2009

Overall I found it to be a very pleasant buying experience. I was searching for something special in an auto and found it in the car I purchased (Hyundai Genesis). Mr Sears was very knowledgealbe concerning this product and more importantly how this vehicle stacked up against other vehicales in this price range. He was not a pressure salesmen and I greatly apprechiated that, it was like talking to an old friend.All managers came by and introduced themselves as well as extented themselves to answer any question we may have had. They did all they could do to see to it that I walked out of the door comfortalbe with the payment I requested.MOST OF ALL, after buying the car they were just as considerate when my wife and I returned to have the car serviced. I guess the best way to sum up my experience with this company would be to say that I would certainly purchase another car from this dealer and recommend them to others.ThankKeith Grant

elwallace

Feb 14, 2009

Hall Huyundai excells in customer service. We went down to Newport News from Chester (south of Richmond) and purchased a new 2008 Santa Fe Hyundai and could not be happier with it. The sales dept deserves an excellant rating as it was a pleasurable experience buying from such a customer friendly group. Mitch Sears, our salesman, was very polite and courteous and Nick Vendt, the Sales manager, was more of the same. I definitely will and have recommended Hall to anyone interested in buying a car. This purchase was such a positive and pleasant experience.

waltdog72080

Feb 12, 2009

My girlfriend and myself went to Hall Hyundai in Newport News on a Saturday, hoping to look around at all the options that Hall had to offer. We ended up riding away with a 2009 Hyundai. Something I really regret at this point. My sales Consultant was Mitch Sears, which was a very nice person and we didn't have any problems with him. He met us as we walked into their lot. He was willing to let us test drive the car as soon as we saw one we liked, no questions asked. But when it was time to make the purchase, that's when we started to run into problems. I really can't remember the sale managers name right now but the day would have been a lot better just dealing with Mitch. After test driving the car and sitting in the office to talk business, I felt like I was getting the run around. We would ask one question and never get the answer. I stepped outside to have a smoke at one point and over heard another sale taking place not to far away. I heard the Sales Men sale a customer a SUV at same price I got the Elantra for, I asked the dealer if I could maybe take the car home and test it out for a day, and got no for an answer. I asked the dealer if there was a 3 day 1,000 mile return plan, and got the answer no. We were really backed into the corner. So I had the option to take it or leave it. I really didn't like that. I have no problem with the car ( for right now ) but I would also like the option to take it back if I wanted something bigger, but I don't have that option. So now I'm stuck with a car that I may not like, with a price that I know could be better cause I witnessed it with the other customer. Now what can I do.. It took 8 hours from the time we walked in, to the time we walked out. I know buying a car isn't fast but 8 hours is way to long. On the up side of things - I really like the service department. I feel that they care more about us then the office personal. Keep up the great job Service Department.

CharleneABR

Feb 11, 2009

I met Nick Vendt about a year ago, He is one of the friendliest sales person I have ever met. If I need my car worked on, he has given me his car as a loner to get my job done, I am a real estate agent and I need a car at all times. He really cares about a person, it is not just a sale for him, when he does business with you, then you become part of his family. You have a real gem for an employee and a loyal employee. Thanks for having someone like him there for me and my family & friends. I always send my friends and family to him to take care of, because I know he will take special care of them, they are not just a sale. He was going to sell my father a car, but with the price of gas, my dad would loose a lot of money, his advice, keep the car a little longer and he would help him get another one in about a year, WHAT a breathe of fresh air, it is not all about numbers for him, word of mouth can make or break you, I vote to make Nick Vendt, again thanks and his service department is just as wonderful.Charlene Stanaway

harveyf62

Feb 4, 2009

Hall Huyundai excells in all that they do. I have had my old Hyundai serviced at this dealership since moving to Virginia in June of 2005. I was so impressed with the service dept. that I knew I would give them first shot on the purchase of a new car. The sales dept deserves an excellant rating as it was actually a pleasurable experience buying from such a customer friendly group. I just bought two 2009 Hyundais from them. I intended to buy a Genesis, but ended up buying a Sonata as well.Brian McTurnal my salesman was so polite and courteous and Nick Vendt the Sales manager was more of the same. I definitely will recommend Hall to anyone interested in buying a car. I have purchased many new cars from a wide variety of dealerships and never was buying a car such a positive experience.Kudos to Hall Hyundai and all its staff.

averillmc47

Jan 27, 2009

Very friendly sales and service personel, always helpful. Never had any problems.Fast service, car loaner given when needed , Great salesmanship not too much pressure, easygoing and knowledgeable transaction. Parts where shipped very fast when i had to have them .

cjdewitt

Jan 27, 2009

I have bought all of my cars from Nick Vendt through the years and I have continued to go to him after he moved to the Hyundai store in Newport News. I am extremely satisified with my service in Newport News and will continue to drive from Virginia Beach to continue my relationship with the people at this store. I am very happy with how my wife and I are treated as valuable customers and will always recommend to any one that they visit this store when buying a car.

cesvabeach

Jan 26, 2009

The quality, pricing, and overall attitude of all sales, service and management staff is unsurpassed. It is amazing feeling to know that my car needs will be represented by an honest, experienced, and cost competitive dealer.........

mvb1110

Jan 26, 2009

I have been dealing with Hall Hyundai for 2 years now and have always had a pleasant experience. The sales manager Jamie sold me my car 2 years ago and he always remembers me when I come in and checks to see how everything is going with my car. The staff there is very friendly and the service team is honest and quick when I go there. I definately refer my friends there.

cybadaca

Jan 23, 2009

This was my second purchase from Hall Hyundai and it was just as positive as my first. The people there are very friendly and professional in their demeanor and attitude. My lead person this time (Rachel) was excellent, and my experience with her was far superior to my first sales guy (Garrett) who was definitely efficient and knowledgeable, but nowhere near as friendly or empathetic as Rachel. Everything with Rachel was great - her friendly greeting, her lack of "pressure" and her knowledge of the Hyundai line. I felt very confident with her. Nick is the general manager, so of course he was a little more of a strong armer. He knew his stuff, though, and was open to negotiation. He was a little too corporate in his shuffling of people around; I kept getting moved from Rachel to Jamie, then to Nick, then back to Rachel, then Jamie again. Par for the course with dealers, but a real nuisance. Jamie tried to be "slick," but was nowhere near as knowledgeable about stuff as Rachel; I would have preferred to do all my work with her. The financial guy, Devin, is super pleasant, but both he and jamie seemed a little flustered when trying to talk the details of financing and stuff. Okay to deal with, but occasionally too slippery and sometimes I got the feeling they didn't quite know as much as I would have liked. Hall Hyundai is great with follow-up calls, hand-holding, and general customer service skills; I gave them a 4 on this rather than 5, however, because, aside from Rachel, the others are very tough to reach; messages not returned, etc., but I'm told they often have to shuttle between dealerships so they're not always at the same location all the time. I will add that I have every intention of staying with this Hall dealership in the future. In general, the best auto dealer I've ever dealt with. ALSO, a big, big plus for the service department, and this guy named Chris House. I have NEVER dealt with a service department that was so professional, courteous, and knowledgeable. Never any misinformation, never any pricing surprises, and ALWAYS fast! I really like this dealership. I just wish their cars were a little cheaper....

jbreuhl

Jan 21, 2009

Mitch Sears was a wonderful help and he worked very hard on getting me the best deal possible. He was very polite and proffesional. His product knowledge was astounding and very articulate. He made it very easy to understand the whole proccess of buying a car, which for a first time buyer was extremely comforting. Jacob Breuhl.Sorry guys I made a huge mistake this review is meant for Hall Hyundai Newport News. Once agian thank you for a great buying experience.

vinfam96

Jan 20, 2009

Appointments are never a problem, and walk-up service is fast and courteous. I've been servicing my Hyundai vehicles at this dealer since purchasing them. I now have 3 hyundai vehicles and will continue to use the Hall Hyundai service department. The prices are very reasonable, and I never have to worry that the rep will walk out to me and tell me something ridiculous is wqrong with my car. They have done an excellent job of establishing a trusting relationship with me.