Used Cars for Sale at Hank Graff Chevrolet in Davison, MI

Carbuyerguy

Sep 13, 2016

Great experience. Brian was awesome. No hassle. Really Cared about what I wanted. We're very patient when I was indecisive. Thank you so much for your help!

Sonic turbo

Sep 13, 2016

I was VERY pleased with all of the HELP and PROFESSIONALISM that Chris and Matt had during this transaction. Looking forward to enjoying my purchase and see you back in a couple yrs or sooner. THANKS AGAIN GUYS. Chris way to make it happen

Irene Dace

Aug 31, 2016

Bought used Equinox.. Salesman went above and beyond helping me get this vehicle. Great place to buy a vehicle. I highly recommend this dealership to anyone.

AlanH

Aug 4, 2016

the last time I had service done I had very bad experience a few years ago. so this time around I contacted my sales person Geoff Gordon and he went out of his way to make sure this time round was a pleasure even went out of his way to make sure I had a rental while my car was in for the repairs .kody the service rep made sure everything was written down what was wrong with the vehicle and after it was fixed made sure everything was good to go even went out of his way to ring the sales rep Geoff telling him everything was done. A great pleasure to do business at Hank Graff this is the 3rd vehicle I have bought there I am considering going there for my truck getting new tires and alignment if the price is right in the near future

Michael Treiger

Aug 2, 2016

When I arrived in the morning to have my vehicle serviced, there were approximately 6 to 7 vehicles in front of me. I noticed several technicians working diligently to accommodate each of us that were waiting in line. Though I was there for approximately 1 hour or so, the service was good and the technician was courteous.

Tim

Jul 29, 2016

I am very pleased with the attention and service I receive at Hank Graff Chevrolet. It doesn't matter what the level of service my vehicle requires I get Red Carpet treatment from the entire staff. Well Done!!!

Hank Graff Princess

Jul 28, 2016

The entire Hank Graff family literally makes me feel like the princess of the dealership! While I was there, I had a restless three year old but they ensured both our comfort and took great care of her while I handled business. Chris Horwath is an amazing salesman with the patience of Job and I feel that he truly values me as a customer. Matthew was very knowledgable of the car during my test drive and even helped with returning my rental car while I handled other matters. Kevin was very patient as we completed the finance portion. Overall, I am elated that Chris is MY salesman and I look forward to purchasing my next vehicle from him; he is perfect and the team he works with just makes the buying experience 5x better!

Tonya

Jul 26, 2016

Great dealership, very nice people. Great saleman, service and oil change manager!!!!!

Marshall5758

Jun 30, 2016

They fixed my problems, gave me a nice loaner car, and washed my car before I picked it up.

PamS

Jun 28, 2016

Great experience I am very pleased with my new lease. It was very easy.

Paul Leddick

Jun 27, 2016

From trading in my Avalanche to leasing my new Silverado I was very impressed with the friendly and knowledgeable sales staff at Graff Chevrolet! I enjoyed dealing with my salesman Kevin Wilson who was very motivated to get things done! This was my 2nd vehicle I bought or leased from Kevin! Keep up the good work and when it's time for another truck I'll comeback to Graff Chevrolet! Thank You!

Chevy Trucks!

Jun 15, 2016

The line at the oil change bay moved fairly quickly. The receptionist asked if we needed a refreshment (bottled water). The sales associate at the parts department was very friendly (we bought a hat). The process was uneventful and painless!

JakeV

Jun 8, 2016

Harold Schumacher and the rest of the staff were very helpful and easy to work with.

Bshar16

Jun 2, 2016

Chris was great!! Awesome customer service and he came through with everything he said he could, awesome

E C

Jun 2, 2016

Oil change and tire rotation completed in timely manner ... enjoyed working on laptop in customer lounge via the provided wi-fi. Leah came and got me when service was completed, went over the work order and showed me to my vehicle.

vanderbelt

May 17, 2016

The sales person was great he did not waist my time he got me on my way in no time with the vehicle that I love.

Gary Perria

May 13, 2016

Kathy Posio is our favorite salesman ever. She makes the purchase of a car extremely easy and painless.

Jean Boyle

May 7, 2016

My experience with my Salesman Herm was very welcoming and I felt so comfortable working with him. Herm was very Professional and I felt like I was a part of the Graff Family!

Jj

May 3, 2016

I usually avoid car dealerships like the plague. ..but hank Graff is the exception...leased a new car in a matter of minutes...then when I needed service I used them and could not be happier

Kathy

Apr 26, 2016

This was my first experience leasing a vehicle from Hank Graff, and I will continue to be a loyal customer! My salesman was very patient, kind, and extremely focused on what he was doing at all times. I am thrilled with my vehicle selection, and I attribute my satisfaction to this dealership and its employees.

JD

Apr 26, 2016

Herm and the Staff at Hank Graff in Davison went above and beyond finding me the perfect truck and I needed as well as making sure it still stayed within the range I wanted to be in for a payment. I'm very pleased with my experience and am very happy with my Truck!!

Cathy

Apr 15, 2016

Had 4pm appt with Cody. Was promptly greeted, processed, and the recall repaired. Only took long enough to allow me to peruse the lot, looking at New Equinox's. Quite happy. Thank you

Sharron

Mar 17, 2016

Everyone is very pleasant to deal with. I was advised that I could leave my car and have a car take me home and pick me up when it was finished. That was very helpful to me and I appreciate it very much.

Tina jenkins

Mar 4, 2016

Kevin Wilson was an awesome salesperson he went above and beyond to help us find the perfect vehicle!! Will definitely be returning to purchase our vehicle and a second one!!!

Robert

Feb 23, 2016

This was my first time leasing a vehicle and was very satisfied. My salesperson ,Jason conger was very responsive and helpful. Will definitely be back.

Sherry

Feb 5, 2016

Have leased 3 vehicles for Hank Graff Davison. Have had a wonderful experience each time

Craig

Jan 25, 2016

Not Impressed at all. Sent my daughter there to take care of a coolant leak. She noticed coolant on the ground in the snow and advised Scott (Service Manager) of this. Scott verbally told her they found a leaky hose. He also recommended a full flush. Her not knowing what she truly needed just wanted heat and her car back on the road and agreed. Bottom line, they put on a $2.06 hose clamp to stop the leak and charged her $204. He went on and on about shop rates, pressure tests, flushing systems and what not. Shame on you Scott. Would you take $204 from your own daughter or just walk out with a screw driver and tighten the clamp? We will find someone with a conscious to take care of our repairs.

Katie

Jan 11, 2016

I had new windshield wipers installed at my last visit less than 2 months ago and I have returned to be told that I have to replace them again? They are scamming me and I think it is because I am female! Could they not at least come up with something else that needed done if they need business this is an awful way to drum it up.

Laura

Dec 30, 2015

Everything was done in a timely fashion. I was pleased with everyone I spoke with and how friendly the Graff staff members are.

Judith

Dec 26, 2015

Excellent experience with Chris Horwath leasing our new 2016 Equinox LTZ. We will be back for our next lease and service of both our vehicles.

Mark

Dec 26, 2015

Oil change. Usually too busy but I got LUCKY. Staff was friendly and quick. Good experience. I don't have any more words. Why twenty?

Kelly

Dec 26, 2015

After repeated attempts at two other certified GM service shops, that failed to find and correct the vehicles issue, Hank Graff Service found and fixed the issue. We want to thank them for their persistence and competence in the services they provided.

Michael

Dec 23, 2015

quick, easy with no problem. here is the rest of the twenty words in twenty words or less. thank you

Joseph

Dec 22, 2015

Charles Brown!!!! Charles Brown!!!! Charles Brown!!!!Charles Brown is the only reason we keep coming back, if he leaves you'll likely lose our business

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Dec 21, 2015

I am the fleet manager for WJRT-TV12 and Scott VanAlt is your fleet manager. He does and excellent job of informing me on all the information and updates to the vehicle I have in for service. I can trust his recommendations for service.

Christopher

Dec 21, 2015

I didn't experience anything extraordinary and nothing horrible either.The first night I was there, everyone was very friendly and that was awesome.

Lori

Dec 18, 2015

Didn't expect a brake issues but the problem seems to be gone. My car also got a bath, which makes me happy! Friendly service and helpful. The shuttle was unavailable to give me a ride home so a worker gave me a lift. This was great!

Michael

Dec 14, 2015

It was a very pleasing and beneficial experience. Kathy Posio, whom we dealt with as a repeat customer or the 3rd time was very attentive and gracious. She always treats us as a friend and, or family. I have been dealing with the Graff family all my life. I bought my first new truck from Otto P. Graff Ford In 1963. The people in the Davison dealership are always very cordial and accommodating.

Lawrence

Dec 14, 2015

Hank Graff has worked on my cars for over 30 years. The have a wonderful service department in attitude and skill.

Dennis

Dec 14, 2015

Just had an oil and filter change done on my Cruze diesel. Only thing I can advise is that when you do the write up, is to indicate that Dexos type 2 oil is being used. Although I would think that your service techs followed GM required oil type, I would feel better if it was shown on my receipt. If it's on the receipt, It may have been written in a way I am not familiar to.

Stephanie

Dec 12, 2015

Every visit to Hank Graff for vehicle service have been a pleasant experience. As long as I live in Genesee Co I will buy my cats from Hank Graff

Donald

Dec 11, 2015

Came in and explained what i was looking for and Herm took the time to go over my options then made the paperwork go smoothly. I will definitely be back to get another car from Herm R.

Kelly

Dec 11, 2015

I have bought 7+ vehicles from Hank Graff in Davison. They have always treated us wonderfully. Paul James is the best salesman!

Tamela

Dec 10, 2015

Friendly staff. Minimal wait to have recalls done. Dealership was clean. They were very hospitable. No pressure from the staff. Clean restrooms

Andrew

Dec 9, 2015

Good service, friendly staff, seems as though oil change/tire rotation is lengthy. It is an hour after I am in the bay. Maybe because the tire rotation is in a different building? I will sacrifice time for good service as long as the popcorn machine is full.

Gary

Dec 3, 2015

Experience was very good. I was told it would take about an hour and a half to fix my recall problem, was done in about an hour and 20 minutes.

Dustin

Dec 2, 2015

was in and out in a timely fashion for my oil change and tire rotation and sales and service was very friendly

Donald

Dec 2, 2015

just an oil change but was quick and efficient the staff was helpful and friendly. Manager even took time to converse and answer questions.

Eunice

Nov 27, 2015

Was very help get me ride home and have truck done in timely manner.was very respectful of my vehicle.my daughter pick it and he was very good with her and told what the did.thank you for your help

Darlene

Nov 25, 2015

Dustin Hager worked very hard to get me in this vehicle. Every one has been very nice and helpful whenever I have had to come in.

Karla

Nov 23, 2015

My experience is always perfect. The staff is so friendly and paperwork is ready and no waiting. It was Black Friday and the show room was decorated awesome. Black balloons, black cars, trucks table decor. Very classy for a Classic dealership. Thanks again and special thanks you to Harold Shumacher.

Carolyn

Nov 20, 2015

Friendly, knowledgeable, and as long as we continue to purchase Chevy's Graff this is the only dealership for us. Love our new Chevy Traverse.

Karen

Nov 20, 2015

I enjoyed working with Tim Burnett. He did everything to make my visit great and took care of everything with my new lease and turn in. I would definitely recommend Tim and Graff to anyone looking for a vehicle. Very Happy!!!

Timothy

Nov 19, 2015

Once again great job. Service Dept (A+) I was in and out in a reasonable amount of time Ieven had a chance to chat with my salesman. I'm glad to be a Graff custemer

Heart4sales

Nov 17, 2015

Mark Swason took very good care of us! Would buy from him again!

Garold

Nov 17, 2015

Outstanding Received Quick Response to Our problem. Salesmen and Service Dept. worked together to get us out as fast as possible.

Brandy

Nov 11, 2015

I have always had a great experience when I go to Hank Graff, whether to purchase a vehicle or to have them serviced!!

Arieal

Nov 11, 2015

Service was great, staff courteous, facility and waiting area clean. Only one issue wished you opened earlier. Most dealerships service Departments open at 7:00 PM.

Clayton

Nov 10, 2015

Treated very well, came in with no appointment and they fixed the problem. Job well done. Thank you for the great service.

Jeremy

Nov 9, 2015

My wife's wipers broke in the middle of a rain storm. We dropped the car off, they provided courtesy transportation until the fixed the problem, gave the car back to her the next day while we waited for new parts to arrive that were badly scratched when the wipers broke. They came in a few days later and had her in and out in a very short time. I've always recommended Hank Graff Davison to my friends for all their service and new/used car purchase needs. Scott VanAlst in the Service Dept. is very professional and respectful with his customers. I enjoy dealing with him whenever my family needs Auto service.

Jason

Nov 9, 2015

I had a great experience. I was given a very competitive deal for leasing my 2015 Silverado from Kevin Wilson and couldn't pass it up. I have already recommended a co-worker to the dealership.

Michael

Nov 6, 2015

all good.......respectful, NO PRESSURE, clean and lots to choose from. Salespersons knew their stuff and presented info in a clear and concise manner.

Timothy

Nov 5, 2015

My service advisor Kory did a great job of coordinating the service on my Siverado . I will definitely ask for Kory to take care of any future service needs .

Marcus

Nov 5, 2015

Paul James and Matt Jakeway worked extremely hard to get me into a new 2015 Silverado lease that fit my expectations. They were truly outstanding, and I will be back in the future!

Nichole

Nov 2, 2015

Slow took me over 2 hrs to get oil change and tires rotation most of the time spent waiting in line for oil change

Larry

Nov 2, 2015

Very friendly took care of all my concerns . Will let friends and family know about my postive experience.will definitely return if needed.

Jeanne

Nov 2, 2015

I am a72 yrs. old widow and I have always been treated with the utmost respect and I do appreciate it.

Harvey

Nov 2, 2015

Very organized and polite. Facility was clean. The service was excellent and I would definitely come back. I would recommend Hand Graff in Davison to friends and family.

Matthew

Nov 1, 2015

Great customer service! The most caring sales reps that go above and beyond to satisfy their customers. See Geoff Gordon for the best deal and superior attention!

Philip

Nov 1, 2015

Friendly, call and reminded me about the appointment. Also called and asked how it was after they worked in it.

Kelly

Oct 30, 2015

Came in for an oil change and a tire rotation. My only problem is it took 2 hours. It was in the afternoon and there were 4 people in line in front of me.

Eric

Oct 30, 2015

VERY COURTEOUS EXPLAINED EVERYTHING IN DETAILVERY SATISFIED WITH THE SERVICE SHUTTLE SERVICE PROMPT A STRESS FREE SERVICE VISIT COULD NOT BE MORE IMPRESSED

Kevin

Oct 29, 2015

I recently purchased a 2015 silverado from harold shuemaker.He took great care of me as a customer and made the entire transaction (including a fair trade in) very simple for me. This is the 3rd new vehicle i got from shue and won't be the last.

Eunice

Oct 28, 2015

The guys was so helpful.they have my tire on and done in less the a hour.they Buch of great guys.the show a lot of care for my vehicle.thank you

Keith

Oct 26, 2015

Very professional and the sales staff was very nice and well trained.my buying experience was one of the best I ever had.

William

Oct 25, 2015

The paperwork was ready, the finance guy didn't pressure me and they pretty much handled all the intenet, onstar, bluetooth setup for me

Janice

Oct 25, 2015

I have always received A1 customer service at the Hank Graff dealership in Davison, Michigan and highly recommend to my friends and family to purchase their car there.

Sharon

Oct 21, 2015

I have some height issues and my sales person is being very active in helping. He also was aware I was nervous about the process and took ample time to explain fully.

Eva

Oct 20, 2015

Just a simple oil change but was speedy and well done. I have been a long time customer and continue to return because go the fine service and friendly staff.

Charles

Oct 17, 2015

My service person, Kory Mayhew, really took care of my needs. Since the part had to be ordered, he saw that I got a ride home and the next day a pickup back to the dealership.Kory is a very polite and energetic individual.

David

Oct 17, 2015

Took my car in for an oil change. Had no wait at all, as fast as the other 10 minute oil change places with better inspections and customer service.

Michael

Oct 14, 2015

the associates really friendly and welling too answer any question about the problem with the car we welll go there again

Milla

Oct 14, 2015

I received really good service. The workers were prompt and very polite. The customer service at this dealership is excellent.

Dirk

Oct 13, 2015

OUR DEALING WITH SALESMAN CHARLES BROWN IS BY FAR THE BEST WE HAVE EVER HAD IN 50 YEARS OF CAR DEALING!

David

Oct 13, 2015

Good Good Good Good Good Good Good Good Good Good Good Good Goood Good Good Good Good Good Good Good

Bernie

Oct 12, 2015

informed bay crew,smiley at 7 30am good folks,well lit bay and appeared to be neat and clean,dealership well lit also easy to locate.

Bertha

Oct 4, 2015

I have been coming to Graffs for many years and a big reason is the service. Scott is very professional as well as friendly. He always returns my calls and takes care of the problem as soon as possible. Chris Graff you do a great job with your employees. Proud to be a customer!! I tell everyone about Graffs.

Robert

Oct 4, 2015

The problem with the air conditioning was analysed and corrected. This was the second time for this problem. I will bring in the vehicle in in 3 or 4 months for check up before my coverage expires.

Mitchell

Oct 3, 2015

I couldn't ask for anything better when I deal with this dealership, whether it be in Sales or Service, they have it down pat on how to treat their customers. Great job HGC.

John

Oct 1, 2015

you guys are the best. they make you feel like family, and not just a number. I would buy there again

Lori

Sep 29, 2015

Tire rotation took longer than thought should but overall very happy. This is not Lori, this is Ron. Have been real happy with several purchases at dealership.

Kenneth

Sep 25, 2015

I brought my Traverse in for an oil change and even though I was 5th in line to get into the garage, I was in and out in less than an hour. The workers were polite and very professional.

Terry

Sep 25, 2015

As always, service is great, staff is polite and helpful. And I have to put 20 words. So I'll put a few more.

Brenden

Sep 24, 2015

Experience was as good as it can get!! From buying a car to getting it services, I would not go anywhere else

Walter

Sep 23, 2015

Hank Graff servicemen were very friendly and knowledgeable in our recent visit. The facility is clean and professional. They even gave me a ride home!

Corinne

Sep 21, 2015

I was sent a coupon for $29. oil change but when I tried to use it, it wasn't valid because I use mobile one oil. I would prefer to have coupons sent to me that I use only. That would keep me from shopping elsewhere for a better price.

Sharon

Sep 20, 2015

Went in for oil change, the service guys were friendly and very prompt was in and out in 20 minutes. And the plus it was female customer appreciation day so I recieved a rose added bonus..

Clara

Sep 19, 2015

IT'S CLEAN! My number one issue (especially when I'm having maintenance or service done on my car) is a clean, neat, and well kept, waiting area for customers. Yours is very impressive and I appreciate this so much. Also the staff are so kind and helpful. Plus you offer a courtesy van driver to take a customer home should their car need to remain there for a few hours. It's over all the nicest place I've purchased a car. And I've purchased a number of vehicles in my 48-years of driving.

Gregory

Sep 19, 2015

I was not very happy with the service adviser,Scott, that did the write up. "Service manager KEVIN" did however go the extra distance to research my problem to help me. He saved the dealership's image.

Michael

Sep 18, 2015

Dropped my truck off with body shop for some repairs and was really pleased in the manner they conducted business, Chuck and Larry were extremely great to work with and would definitely recommend them to friends and family

Trevor

Sep 16, 2015

I was looking for a certain truck that you guys did not have but my salesperson(Debbie S) tried tons of dealerships and eventually found the truck I wanted.

Wilma

Sep 16, 2015

Very friendly. Service is good and fast. I would recommend Hank Graff to anyone. Plus their selection of cars and trucks are many.

John

Sep 14, 2015

The service is great. Danny at the body shop is a very professional and polite individual doing whatever he can to help. Kathy Posio in new cars is a awesome all around person and knows exactly how to keep customers for GM for a long time.

Lawrence

Sep 12, 2015

I was treated very satisfactorily and very pleased with the service I received and the rental agency was also top notch too! Thank You very much.

Joseph

Sep 11, 2015

As usual every thing was done in a timely manner and I utilized their courtesy driver which made it very convenient.

Martha

Sep 4, 2015

I took my vehicle in for an oil change and tire rotation. Everyone was very pleasant. It didn't take long and I left. Completely satisfied.

George

Sep 2, 2015

I was treated very well had no problem with service I receivedI will keep taking my vehicle back in the future

David

Aug 31, 2015

Mark Modreski was very patient to help us find a vehicle that suited out needs from a cost and option standpoint, helping us choose a vehicle from several available.

Olivia

Aug 29, 2015

I was treated very well by all staff I encountered. They made the task of getting my oil changed very quick and easy.

Donald

Aug 28, 2015

I was impressed with the way i was treated by Chris Horwath and the way he showed us the features of our equinox. I told the people i work with(Flint Auto Auction) about the service and strongly recommended Hank Graff Davison to any one purchasing or leasing a vehicle.

Marilyn

Aug 28, 2015

My experience at Graff's has always been good. Everyone is always courteous and helpful. The facility is clean and bright and the wait is a pleasant experience. Kudos to the Graff family for a well run facility.

Charles

Aug 26, 2015

We have been leasing cars for many years at this Dealership. Kevin Wilson has been a very good salesman for the number of years. We have been totally satisfied with the service department through the years, too.

John

Aug 26, 2015

Your salesman "Dustin Hager" was terrific, knowledgeable and very attentive in the purchase of our new truck. Thank You Hank Graff does it again.

David

Aug 24, 2015

We have been buying and or leasing car vehicles from you guys. We have always worked with Adam Sample . We are very pleased with how professional and knowledgeable he is. I would highly recommend Hank Graff and Adam Sample to everyone.

Donald

Aug 22, 2015

love the service and the way the advisors kept me informed of the status of my car, and also liked the fact that the salesman Chris Haworth sold me a new equinox.

Bernie

Aug 16, 2015

Tommy was ready at 8am,explained process to me and while I waited in wait room came in and kept me abreast of status of repair,his guidance was spot on,he spoke good and looked me in the eye,had some fresh popcorn and drank from water fountain,clean and tidy wait room,desk help friendly when I borrowed a ink pen,all good,thanks.

Robert

Aug 14, 2015

i was only there to have my oil changed for the first time, they were very friendly and pretty fast too

Lawrence

Aug 13, 2015

considering the delay caused by a vehicle in the oil change bay that became disabled due to no fault of the dealership it was quickly handled and cars were also taken to other bays at your location to get the oil change bay moving again. it did take over a hour for my oil change and tire rotation but was well worth the wait. Thanks!

John

Aug 12, 2015

It was very professional and a pleasant experience dealing with this dealership for maintenance on my GM vehicle. I would surely recommend Hank Graff.

Angela

Aug 12, 2015

it was great. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Jeffrey

Aug 11, 2015

Everyone was very friendly & helpful! This was the first oil change & tire rotation on my 2015 Colorado. It was an enjoyable experience & I highly recommend Hank Graff in Davison, MI!

Carol

Aug 11, 2015

The service was prompt and I received great help with the rental car service. All of my cars issues were solved. I was very happy with the service I received.

Sue

Aug 10, 2015

I went when it was a busy day so just went inside and watched tv and ate my lunch. They have a good system set up. I liked the fact that they checked my car out really good. Thank You

Patrick

Aug 8, 2015

I thought the wait time for an oil change and tire rotation was too long (almost two hours after the write up)

Georgia

Aug 7, 2015

I was met at the time of appointment by the attendant with a smile.I was very pleased with the service.

Katherine

Aug 6, 2015

Hank Graff Davison is the only dealership I would take my vehicles for service. Service is wonderful and the employees are great people.

Danielle

Aug 6, 2015

Eric was a great salesperson to work with! He explained everything in great detail and ensured I had the best deal. I'm very appreciative for my new cruze.

Jeffrey

Aug 3, 2015

I was originally going to purchase a 2015 Colorado but after going through my wish list with Paul James we determined that a 2016 was the only option due to the limited supply of Colorado's in the area. This was my 4th vehicle purchased through Paul and it is always a pleasure to work with him, definitely a great asset to the Graff family.

Jacob

Aug 2, 2015

I had a great experience. Shawn was very honest with me and did everything she could to get me back on the road safely.

Joel

Jul 30, 2015

As I walked in to take my truck in to get fixed Theresa an Tim Burnett an few others took me under there wing an fixed my truck like new .. The department fixed the problem with in the time the time promised .. Thanks to Hank Graff's department a job well done .

Bruce

Jul 25, 2015

I only stopped to get prices on a new vehicle. Kevin Wilson understood this and kept saying he knew I was there for prices only. He took his time with me and was really concerned and considerate. He priced my new truck so that I was not going anywhere else and we closed the deal. I have already recommended Kevin to several friends who are in the market for a new vehicle.

William

Jul 23, 2015

I always have excellent service and quality workmanship when I need any repairs or service. Unfortunately for me, I've gotten to knows Larry, Danny and Chuck in body shop all to well. They've done a great job assisting me. Thanks.

Lisa

Jul 23, 2015

I brought my car in at 7:30 am, didn't get it back until after 5... I had to call to find out. Think they forgot to call me. Messed up my dinner plans of all things... Was supposed to get it back by 1.

Frederick

Jul 23, 2015

Everyone in sales and service and including Connie Hill were all very nice to deal with, I will be back there for my next car for sure! You sure have a winning team!

Lori

Jul 23, 2015

Hank Graffit had the vehicle that I wanted in stock. You were fast and efficient with the paper work to purchase my vehicle. Your Sales personnel went the extra mile to spend time with me so I could understand how my onstar and my synch worked and that I felt comfortable operating them both.

Loyd

Jul 18, 2015

I can not say enough good things about your service department. I have been in there SEVERAL times. This last time was for a rebuilt Transmission.They were not only fast but Your service rep SCOTT V. went above and beyond and I am so Thankfull!, I can not say enough good things about your service department. I have been in there SEVERAL times. This last time was for a rebuilt Transmission.They were not only fast but Your service rep SCOTT V. went above and beyond and I am so Thankfull!

Steven

Jul 18, 2015

Were told only one visit or appointment. if you cant find or forget the other key bob you cant get it fixed or I have to pay to fix the other one. For the fix you could send a kit to the owners, just have them glue (Super glue ) the insert in the Key. Wake up GM!!!

Richard

Jul 12, 2015

I just stopped by for a oil change & tire rotation, the line was long the wait was short the people were very polite and friendly,and in a short time i was on my way.

Christopher

Jul 8, 2015

Dustin Hager was very friendly, professional, and knowledgeable about the dealerships policies and procedures, the discounts and incentives that GM offers, and the vehicle itself. He also took the time and was willing to dig in and find ways to save me money. Once I made my decision, Dustin kicked into high gear and got me in that vehicle the very same day, picking the vehicle up at another location and getting it cleaned and ready to go. I Couldn't be happier with the service and expertise that Dustin provided me.

Patricia

Jul 8, 2015

My sales person, Charles Brown, was fantastic! He listened to my needs and made the deal happen. The finance person (forgot his name, he was younger) got straight to the point without missing information. All staff I encountered was very pleasant and professional.

David

Jul 6, 2015

Jason did a great job of getting us set in our Cruze. We chose this dealership and Jason in particular after some test drives we had made earlier in the year. He did a great job then and we made our choice then.

Clifford

Jul 2, 2015

The service rep. Tommy Adams took EXCELLENT care of me. Having purchased multiple vehicles from Graff throughout the years, I felt like Graff recognized this and gave "The Repeat Customer" service.

Myles

Jul 1, 2015

Dustin was engaging, quick to get things accomplished and made me feel better about hank graff. My family and I have a bad taste on the used lot, but that changed for me when I got to the new side. When I was ready to make my deal my truck was quickly found. Would like something like the platinum package the gmc dealer has. Big selling point. I was happy to sign.

Ralph

Jul 1, 2015

I found the sales person to be knowledgeable, friendly and willing to go the extra mile to help me out

Susan

Jul 1, 2015

we traded a car and tried a lease for the first time. Dustin gotus a fair price for our CRUISE. The TRAVERSE seems to fit ourneeds better at this time and is very nice riding.

Daniel

Jun 30, 2015

Very fast, very efficient, expected to walk out because price was too high but our salesman did a great job meeting our needs.

Scott

Jun 30, 2015

Theo Demming attended to everything I would expect as a customer. I have no reservations recommending Theo and Hank Graff to friends, family or others.

Robert

Jun 29, 2015

Oil change was quick and easy. I also REALLY appreciate Kurt Jensen taking the time to help me figure out my Chevy MyLink issues with my iPhone. He definitely went above and beyond... The service I come to expect from Hank Graff Chevrolet! Thank you guys to continuing to exceed my expectations. - Bob Yurk

Gordon

Jun 22, 2015

Scott in the service area was great. Polite, professional, helpful and new just what to do. Did not waste any time getting things done and getting me on my way.

Eric

Jun 20, 2015

OUR SALESPERSON, DEBBIE S., WAS AWESONESHE HELPED IN EVERY WAY POSSIBLE AND MADE OUR PURECHASES STRESS FREE AND ENJOYABLEGREAT SELECTION OF VEHICLES GREAT CUSTONER SERVICE

Deborah

Mar 14, 2015

I went to look at a car and was disappointed that I wasn't to test drive it. The salesman asked me to look at another,a mini van this time. I drove it and felt good,sounded good so decided to take a chance on it. When it came time to talk money options,He was very helpfully and we worked out a deal in my favor. It was a bitter day in winter and he took all the time in the cold to answer all my questions. When I got home I panicked and called him back but he explained it all agin. I picked car up next day and so glad I did.

lori

Mar 6, 2015

We bought a car from the wholesale lot any was very happy with the sales person. I would buy another car here.

Cheryl

Feb 11, 2015

I was called because of a recall/check on engine coolant and so added on some service that would be coming up. It was my first visit for service and was so pleased that it was all at no charge, oil change, and tire rotation. Thanks for adding air to tires, we had wrestled with the Meijer air machine and will not use it again. Nice lounge, was made to feel welcome, was showed how to change the channel on your TV and also, the courtesy driver checked to make sure that I did not need a ride somewhere. Your attention to courtesy and the customer shows in your employees actions.

Hazeonair

Feb 10, 2015

I drove over an hour to purchase a 2007 Chevy Tahoe and at the beginning the staff was great. We finally closed the deal and the next day the engine light came on. They had me bring it in & they just reset the computer. Come to find out it was a bad coil. I had to replace it myself. I proceeded to call the dealership & they basically blew me off. I will not be recommending this place to anyone in the near future.

camaro750

Feb 4, 2015

We purchased a 2007 chrysler town and country they really went the extra mile to help us and we will definately be buying our next vehicle at graff in the future!

Judy Equinox lover!

Jan 30, 2015

Always greeted by pleasant courteous employees. Service work done efficiently and completed in very reasonable time. Waiting area pleasant with TV, variety of reading material, beverage choices and comfortable seating.

ghuberlt

Jan 29, 2015

We enjoyed talking to Harold Schumaker, and the way he helped us to make our decision.

patricia74

Dec 6, 2014

The staff was friendly, courteous and helpful. I had to come in regarding a recall on my new Impala and it was explained to me what the recall was about and what was to be done. I was in and out in a timely manner.

Laura

Jul 5, 2014

Hank Graff Davison is not the closest place I could go for oil changes, but I wouldn't go anywhere else. It has only to do with your staff. I have always been treated so well and all of my questions are answered with such respect. It's also the only place I'd buy my used cars from. They are the best!

Cynthia

Jun 13, 2014

I've been dealing with hank graff in Davison for years and I always get excellent serviceI will continue to give them my business and recommend them to my family and friends

Suzanne

Jun 10, 2014

It was good, had a little trouble about the extended warranty on my daughters car but got it straightend out.

Stephen

Jun 10, 2014

Service completed in a reasonable amount of time and I was very satisfied with the work. Service personnel very friendly.

Dean

Jun 7, 2014

My only critique would be to have a unlocked Wi-Fi to be used by customers. I tried to link my smart phone to your connection and was blocked. Customers who are waiting for service on their vehicles could access their internet and converse on facebook that they were at hank graff Chevrolet and getting great service from their hometown dealership.

Susan

Jun 7, 2014

YOUR DEALERSHIP REPLACED MY CRUZE WATER PUMP AND GAVE ME A LOANER CAR DURING THE PROCESS GREAT JOB EVEN CLEANED THE ENGINE COMPARTMENT OF ANTIFREEZE

Anthony

Jun 5, 2014

Excellent service. Was prepared for a 3-4 hour wait and only waited 1 hour! Had great interactions with the service crew. Thanks!!

Laura

Jun 5, 2014

My experience was excellent. The only area of opportunity for improvement would be with the waiting time for the finance dept. No issues with the service but the wait time was long. They explained additional services I could purchase without using high pressure tactics.

Glenda

Jun 4, 2014

As usual, everyone was great. Matt who took the order was very pleasant and professional. My salesman, Mark Modreski is always helpful and sweet. You have a great team there and I appreciate them very much.

Becky

Jun 4, 2014

OUR SALES PERSON WAS GREAT HE EXPLAINED EVERYTHING IN DETAIL TO US. AND WAS VERY HELPFUL IN GETTING OUR FINANCING THROUGH AND THEN WHEN WE PICKED THE VEHICLE UP, HE SOUWED US HOW TO WORK EVERYTHING

Jack

Jun 2, 2014

Theo Deming and the staff were outstanding and I would definitely recommend Theo to anybody. Excellent deal and great service on how to use all the features. I really like it when he took us through the service area to better understand, as Theo said " we are here for you after you purchase a GM product".

Jean

May 28, 2014

With recent shoulder surgery making driving difficult, my car was picked up, serviced and returned to me. This was greatly appreciated.

Deborah

May 27, 2014

i had a tired come flying at me on I69 and smash into my truck doing $2300 worth of damage. . . the dealership had me in a rental for 2.5 days and my car was completely fixed within 1 week from the incident. . . i do have 1 spot on my windshield that i am going to have them look at again for some more polishing out of the spot. . . other than that i am completely happy with my repairs

Keith

May 25, 2014

We just purchased a new truck. Out salesperson went the extra mile to have our vehicle ready for pick-up in a speedy fashion.This is the second vehicle we purchased thru Chris Horwath, and we will certainly pay him a visit for our next purchase.

Sue

May 23, 2014

We worked with Kathy Pasio and she knows her stuff and made our experience very good. We have purchased 3 vehicles from her.I like that everything is done there, including Sec of State and the loaner company. We didn't have much to do,,,like that.

Jennifer

May 23, 2014

Not only did I get my first brand new car but Theo made sure I was getting the car I wanted not just any car on the lot. I really appreciated the time he took which was all afternoon to make sure I was satisfied and walked me through all the features in my car. I drove over an hour to come back for another vehicle and will continue to come back because of his excellent service.

John

May 22, 2014

Kevin Wilson picked my truck up and took it in to the dealer for an oil change and tire rotation and left me his. Service above and beyond the call of duty!

Tracey

May 22, 2014

Well, I have to say they were very quick in returning my car..But, when I didn't hear any confirmation call about the time someone would be out to get my car...I called. I was told I would receive a call after 9 with a time..Next thing I knew someone was here for my keys. Then when he returned I read over the paperwork. You would think the person working to see if there was a problem would call me so I could tell him what to do and the noise will happen. Nope just wrote nothing found. I can't afford the gas for multiple trips in for something that might be wrong with my Traverse. But, that don't seem to be a big deal to Hank Graff of Davison. I am always having to have someone come out and get my car and return it to me...And, for the most part are valid reason it needs looked at.

Rachelle

May 21, 2014

Truly enjoyed our saleman Mr. Shue. He seemed Very professional and knew what he was talking about. Answered all my questions and I didn't feel like he was just trying to sell me a car. I will definitely be going back to him in the future!

Gabriel

May 20, 2014

Satisfied, however the new staff in service isn't as helpful or friendly as the old employees like rob prince or Scott or Greg toth was. Kevin the manager is an asset and is great! but the new service writers seem programmed not very personal or ambitious to go out of the way to help. I'm satisfied yes just miss the old crew. Honestly if Kevin wasn't there I'd possibly go elsewhere

Jason

May 19, 2014

Chris Horwath went out of his way to help me. I was able to drop my vehicle off at his home for him to take it in to get service. He even offered me the use of his own vehicle. While the vehicle was in for service, Tom communicated with me a couple of times throughout the day letting me know how things were going. I was also looking for an extended warranty program that fit my budget and low mileage driving. Mike Horwath worked hard to find me what I believe is a good deal. In my opinion, customer service is a top priority for these guys! Thanks - Jason Ling

Suzanne

May 19, 2014

Needed a new tire and rim. The parts weren't in stock, yet received by next morning and installed by Noon. Overall pleased.

James

May 17, 2014

Best salesmen ever. Extremely knowledgeable and helpful. Would buy from him again!The dealership bent over backward on my trade-in, so I could get the car I wanted, which I absolutely love.Jut a great experience from start to finish.The online pre purchase works great also.

dudereally1

May 15, 2014

My wife and i bought the car from hank graff. we had a problem with the air conditioner in the first week that we had it we took it in and they fixed it. 6 months later we had the same problem again so we took it back to hank graff to see if we coundnt get it fixed. We had to rent a car because we have four boys that we have to get to baseball school etc. They said that they would do a diagnostic check on it the day that we dropped it off. mind you that we were renting a car from them at 80.00 dollars a day. after the first day we called to see how the car was doing and what they had found out but to our surprise they said they had not even looked at it. we had stated that we were being charged every day that it was in there for a rental car and that is when they started to get rude with us transffering us between three different people three different times until the last person that we talked to hung up on us. I called back and explained the situation once again to jeff who had sold us the car and he said that he would take care of it. in the meantime the dealership called my wife and said that it would be two more days to fix it and that it would be 350.00 dollars (and if you add up the rental car and the air conditioner that would be 670.00 dollars plus a hundred dollars for the diagnostic check.We had had enough of this we went to get our car and we walk in and can hear the people talking about how big of as***** we are before they noticed that we were standing right behind them at that point we just wanted our car back but the salesman said we owed 100 just for them looking at it. Now am i in the wrong for being upset after being hung up on twice and treated like second class and being expected to pay 770.00 dollars to get an air conditioner fixed Really!!! on a car that is 3 yrs old and we bought from them

Nancy

May 12, 2014

Made Appointment and Tom was ready for me at exact time. Made sure I knew what they were going to replace. Just under an hour he came and said it was all done and my car was out front waiting for me.

Lisa

May 11, 2014

I went in to Hank Graff Chevrolet in Davison, MI to purchase a new vehicle. My salesman, Mark Modreski, was great! He helped me with all aspects of my purchase. He is very knowledgeable in all the features of the vehicles he sells. They didn't have my "perfect" Equinox on the lot or anywhere in the area, so he suggested I order one and helped me with that. Anything that came up that he was not completely sure on, he found out for me. This made me feel like I was getting all the correct information. Everyone that I came in contact with at Graff was very friendly, cheerful, helpful and I felt no pressure whatsoever. The delivery of my new Equinox went very smoothly and I drove out of the dealership very satisfied.

Paul

May 10, 2014

Danny & Tom both did a very good job in getting the work done on time and at a reasonable price.

Vickie

May 9, 2014

We had excellent service at your dealership. Starting with the young lady cleaning our windows, to Tom Adams writing up the order. Our service technician Tom Grimes found problem within minutes and had it fixed very quickly. WOULD COME BACK FOR SURE

Leslie

May 7, 2014

I had some miner things to address and they took care of everything efficiently. I'm always satisfied with the service I get.

Dennas

May 3, 2014

I trust your dealership to do a great job, to do what is needed to keep my vehicle running well and to be honest and fair in my transactions. The only place I take my vehicles for service.

Sandra

May 2, 2014

I had researched online what was really needed for a 30, 000 mile service and was prepared to turn almost everything down as unnecessary except for fuel service which was what was recommended and I was happy that the only thing the tech recommended was the fuel filter and service for the power train warranty, which I did. Oil change and 30,000 mile service took less than an hour.

Mary

May 2, 2014

Tommy was great in explaining things to me so that I understood. Is he married. Oops just kidding! Just happy my car is running great again. Thanks Kathy

Scott

May 1, 2014

The salesman told my wife and I all about the different options of the vehicle and the prices and discounts.

David

Apr 29, 2014

Took my car right in at the appt time and called within 2 hours to tell me what the problem is and that they have ordered a part that will be in this week

Kristen

Apr 29, 2014

Jason Fee is an amazing asset to your team, and everyone there is just fantastic. I'm willing to drive 45 min to 1 hour to go to the dealership because of the excellent service and support.

Eva

Apr 29, 2014

I have been a customer for years and recommend Hank Graff for all of my service and new car needs. There staff are friendly and professional and always strive to make my experience an excellent one.

Marvin

Apr 27, 2014

Very professional, personable, caring! Chuck Lewis is the best of the best at what he does! Definitely an asset to Graffs. We've had our car detailed at Graffs in the past (great job) but first time we've had to have body work due to an accident. Chuck took what could have been a very stressful situation and made it stress free! Thanks Chuck!! And by the way. The next time we purchase a car will be from Graff's in Davison!

Willard

Apr 25, 2014

excellent what more can I say, I was informed about an recall before I was notified by mail an fixed right away, Mike McCormick my salesmen is the BEST HANDS DOWN...

Connie

Apr 24, 2014

JASON COMPLETELY PUT US AT EASE. HE LETS YOU LOOK WITH NO PRESSURE. HE ANSWERED ALL OUR QUESTIONS. AS WE TOOK THE TEST DRIVE HE SPOKE VERY SOFTLY ABOUT THE VEHICLE AND WHAT IT HAD TO OFFER IN OUR SITUTATION. WE REALLY LIKED HIM. I HOPE THE AUTO IS AS GOOD AS HE WAS.

Ronald

Apr 23, 2014

I was made to feel that my business was valued,and that I was important. Overall it was a pleasant experience.

Timothy

Apr 22, 2014

Awesome, Dealership. Just bought my 11th car today in a little over ten years ( my children included.) That should say something about Hank Graff!!

Scott

Apr 21, 2014

The Salesman and finance gentleman were very helpful with telling me and wife about many of the asspects of the vehicle and financing and service plans

Lynda

Apr 18, 2014

Harold "Shue" Schumacher was terrific to work with. He answered all of my questions, showed me new and used vehicles, focused on the features I said were important to me (like non-leather seats and fuel economy) and even got the vehicle with the right color combination (even though it meant trading with another dealership) by the time I wanted delivery. It was a VIP experience.

Calvin

Apr 18, 2014

Very professional and timely...it is always a pleasure to bring my Chevy Truck in for repairs and also at the body shop for cleaning. I always recommend your Shop to all my friends and relation. Thank you again for all of your help and service.

Kimberly

Apr 18, 2014

My car purchase experience was very pleasant. Theo was most helpful and I will come to him for my next purchase.

Lisa

Apr 16, 2014

Scott, my service advisor, was very helpful. I dropped my car off after hours with just a note with the problem. Even though I didn't have an appointment, Scott worked my car into a very busy schedule, found me a loaner and all in time to get me to work on time. The problem was fixed promptly the next day when the part arrived. Service like this is a great asset to Hank Graff in Davison.

Candee

Apr 16, 2014

My sales person did a great job getting the vehicle of my choice! I appreciate the emails to remind me of service needed as well.

Bart

Apr 15, 2014

Very courteous staff; extremely helpful and in good spirits for a Saturday!!

Russell

Apr 15, 2014

All my requests were fulfilled and dealing with both service and parts personnel was pleasant. I enjoyed some good coffee, a clean restroom and the access to a well stocked vending machine.

Andrew

Apr 14, 2014

Scott is always wonderful to work with and Mark Swanson is the best salesman. He goes above and beyond to make sure we are always happy with any experience we have at Graff

Richard

Apr 14, 2014

First Rate - start to finish especially our Sales Rep Theo Deming,who was outstanding. I will be purchasing a truck from him in the fall

Mary

Apr 12, 2014

Staff were very courteous and professional. Only issue was that my clock and oil level gauge were not reset after service was completed. I was able to change these easily but some people would not know how (as my mother would not).

Helen

Apr 10, 2014

Made arrangements to get the vehicle in due to a pulsating noise coming from right rear brake area. Jason Fee was very accommodating in getting me in the first thing the next morning. The car was repaired and I picked it up later that same date. Jason even had the car washed for me! I always have a pleasant experience at Graff-Davison and the service department is more than dedicated to my satisfaction!

Joseph

Apr 9, 2014

Just an overall great experience again. Jason conger ok care of my wife and I last summer in a great lease and went up and beyond the other day also with a fantastic setup on a new silverado

Eugene

Apr 9, 2014

in and out for a lube oil and filter and tire rotation plus they checked my trucks oil cooler lines for the ongoing recall

Todd

Apr 8, 2014

Charles Brown was exemplary in his care, concern and competency during the process. He was articulate and clear on the process and timely. This is my third vehicle purchased with him being my sales person and I continue to look for him to support any and every automobile purchase in the future.

Cristine

Apr 7, 2014

It was wonderful. My trade in had high miles but I needed to have it paid off to purchase a new vehicle. Tim and Mark the finance guy got the job done.

Kevin

Apr 7, 2014

The quality of work is always high and the team is very friendly and engaging. If you need support above the service writers you can just walk over and Kevin Lang is always ready to help.

Marilyn

Apr 6, 2014

THEY ARE ALWAYS POLITE AND PROFESSIONAL. I WOULD HIGHLY RECOMMEND GRAFF'S TO MY FRIENDS TO BUY A CAR OR HAVE IT SERVICED.

Ane

Apr 6, 2014

I got very good service and fast response from the service team. My car got fixed fast and is running much better.

Jason

Apr 4, 2014

Definitely worth the 85$ for the detail job. But I had also purchased a couple key fobs to have programmed. They were new but from an online retailer. They were not able to program them, but I was still charged. I could understand if it really took work or longer than 5 minutes to do so. But this was a waste of money. I always Give my business to Graff. I'd just like to see some customer satisfaction. Thank you for letting me express my opinion

Shannon

Apr 3, 2014

I was very pleased with the auto detailing and have recommended to several friends was also happy with the the other services provided by the dealership.

Bruce

Apr 3, 2014

I was relaxed around Dustin. He was not pushy. Did not attempt to sell me something I didn,t want. I like the atmosphere of the dealership. I will be back.

Sheila

Apr 3, 2014

Matt was very friendly and helpful. It was explained to me that I could also have a chip in my windshield fixed while I was there. My car was ready when promised.

Matthew

Apr 2, 2014

Like all other purchases in the past, this was another great experience. My wife and I have had dealings with Hank Graff Chevrolet and our salesman Tim Burnett for several years now. We have leased/purchased four vehicles in this time frame from Tim. We are always impressed with the level of satisfaction we have after every encounter. I would recommend this dealership and Tim to anyone for their next purchase. Also, any type of service department encounters we have had have been a great experience as well. We will continue to make all of our vehicle purchases through the Hank Graff dealership.

Chia

Mar 30, 2014

I initially contacted Chris via the phone and he extended his pleasantries from that moment on. Within 20 minutes of being in the dealership my paperwork was being written up. I could not have envisioned a better experience for getting my first car on my own!

hatehankgraff

Jan 31, 2014

Sales staff is EXTREMELY pushy and rude. I was trying to look up the KBB value and the guy demanded I put my phone down. It was basically a blizzard outside, so I refused to test-drive. They wouldn't give me any pricing or financial information because I refused to drive the car. Then, they ran my credit days after I left! Terrible way to do business and I already got my car through someone else. Avoid! Avoid! Avoid!

rz0fr6

Sep 5, 2013

I would never do business with this dealership again. Interested in a 2009 Jeep Liberty on the Bay City lot and during the test drive I discovered a noise from the front end. This is after I was told that the vehicle had gone through a complete service check. According to the sales person (Jack), the vehicle had major front end work required (all 4 ball joints bad) and the fact that it was already at the 60 day limit (Jack explained that the policy was to only keep a vehicle on site for 60 days and then they would drastically reduce the price to sell it) and the fact that the work would be too expensive to fix, that the dealership would not sell me the Jeep and would instead send it to auction. Well, I checked 2 weeks later and the Jeep is still for sale on their lot and no disclosure to me about the front end work needed. Buyer beware of the tactics of this dealership and this Jeep. Lied to is a strong phrase but I believe that is what they did to me concerning my experience here. There are other issues with this Jeep besides the front end work required.

CarGuy101

Jun 28, 2013

The people at Hank Graff were very friendly. They made me feel comfortable during the car buying process. I would recommend them to anyone I know. They also have an exception Internet Department; as they got me everything I needed to know, and in a timely manner!

D.Horton

Nov 30, 2012

I financed a car through you guys in August 2012 and it was my first time ever financing a car and that was something that I looked forward too. I must say that you guys have made this the worst experience of my LIFE.. Since I've had the car (3 months) I've replaced brakes and rotors (ALL THE WAY AROUND) I've replaced the struts (ALL THE WAY AROUND) I've replaced the battery and also the hub bearing.. I have had the car's transmission looked at by you guys TWICE..!!!! But of course according to you guys the transmission was perfect.. I think that's quite funny because the transmission went out on me yesterday.. I'm just letting you know that you guys at Graff have really disappointed me. Never will I ever shop there for a car again nor will I ever in my life refer one of my loved ones to your dealership.. I will also be talking to the better business bureau about you guys too.. You guys give me the run around and I don't appreciate it.. My family will have no Christmas what so ever because I have to put all of my holiday funds plus some into the lemon I purchased from this dealership.

sarahmarie123

May 15, 2012

Mark posted an Avalanche on craigslist.com, I liked the ad and the truck was what I had been looking for. I drove over an hour away, came in for a test drive and he made me an offer I could not pass up. In addition, I was offered $2000 for my car that I was trying to sell myself for $1500. Greeeaatt!

msroll

May 5, 2012

Been dealing with Hank Graff Chevrolet since 2004 and have been very happy with both sales and service. Kevin gave me a great deal on a 2007 avalanche this week.

Captsomers

May 4, 2012

My sales person went above and beyond to make sure I got the vehicle I wanted and made sure I had transportation while It was having some minor things fixed in the service dept. he went as far as letting me use his personal vehicle , outstanding customer service!

jacksontyson

May 4, 2012

The redesigned showroom looks great! I bought and leased many vehicles at Hank Graff , I always deal with Kevin Wilson. Great experience and I definitely recommend this dealership.

Wxflint

Mar 26, 2012

Wow very prompt to take care of us in a little problem we had with the car.Hank Graff did not hesitate to fix and make sure we were happy. Service was A+, I would recommend Hank Graff to all of my family and friends.

bigkickr

Jun 25, 2010

I purchased a used vehicle from Hank Graff Chevrolet on April 23, 2010. The vehicle I purchased came with a 45 day, 1500 mile warranty. During the first 30 days of ownership of the vehicle I noticed that the CD Changer stopped working and that the vehicle leaks water into the cabin during a rainstorm. I contacted the dealership well within the 45 day 1500 mile warranty grace period and spoke to my salesman who basically told me to go fly a kite. I continued to complain to the dealership which continued their stall tactics. Finally almost two weeks later after my original complaint an "acting manager" called me. I expressed my disappointment with the issues with the vehicle and how it has been handled so far. The "acting manager" starts telling me how the vehicle is only covered for 45 days and 1500 miles and wants a picture of the odometer from that day, now that the vehicle is out of warranty. I send them the picture of my odometer, and never heard another word. No answer, no returned phone calls. I have filed a complaint with the Better Business Bureau and will NEVER do or recommend anyone to this dealership.