Used Cars for Sale at Hastings Ford in Greenville, NC

Daryl Barber

Jun 12, 2015

VERY PROFESSIONAL, COURTEOUS AND ACCOMMODATING QUICK SERVICE CREW.

Mark Garner

Jun 10, 2015

Routine service of vehicle. Excellent response before, during and after actual service.

Stephen James Gray

Jun 8, 2015

The professionalism as to how this was taken care of was wonderful. thanks.

Jeffrey Todd Woolard

Jun 8, 2015

Fast service even though I didn't have an appointment. Always try and use Hastings Ford for my oil changes and other service.

Jason Bailey

Jun 6, 2015

Very nice associates and speedy service. Good clean facilities.

William Gentry

Jun 5, 2015

The service took longer than I expected but I feel everything was done to get it done sooner.

Helen Mclawhorn Wooten

Jun 3, 2015

I had hit a curb with my car and wanted to check under the car to see if I had done any damages - no damage so they didn't have to fix anything

Bryan Myers Scott

Jun 1, 2015

Purchased 2015 F150 sport 4X4. Excellent service and very friendly atmosphere.

Porchea Allyn Green

May 29, 2015

I loved the help I got from everyone especially Jessie. He really helped me and found all the discounts he could. I really appreciate his help. Didn't think I would be driving that Thursday but with his help I am. Thank you.

Donnie Ray Strickland

May 29, 2015

Your sales department is wonderful, but your service department could use a little more customer appreciation skills

George Claude Kennedy

May 28, 2015

My wife and I had a great experience with Scott Stoll. Scott did a great job of sharing all he knew about the new FORD Escape. One of the more pleasant experiences I have had when purchasing a new vehicle.Kenny Farfour was very professional in taking care of the title, etc. Much appreciatedI would recommend the Hastings Staff to anyone.Claude and Vicki Kennedy

New car buyer

May 28, 2015

I purchased a 2015 Ford Fusion SE and it is fantastic. I really love the car and I love the fact that I got a good deal on it. Looking at various sites online, I have found that the fair price for the car was indeed what I paid for it. The staff didn't try to over inflate the price in order to make a great profit, but instead sold me a car for a fair price and with a great deal. They even let me test drive the car to my insurance provider just so I could get a feel for the car on my own with out the pressure of the salesperson. I would rate my overall experience a 10/10.

C. Fields

May 28, 2015

We purchased the Ford Escape we had leased. Ryan was very very helpful and took very good care of us. Everyone was very nice.

Tony Crisp Dixon

May 26, 2015

Ford, ExpeditionService was great The shaff was great

Gary Eugene Corbett

May 24, 2015

Stephen and Joel were very helpful. The quickly found the car that met my needs.

Monica Anne Edwards

May 22, 2015

All good. I enjoy consistency in personnel. Nice to see the same service members every time I go in.

William Derek Brewington II

May 19, 2015

I have a 2015 Ford Fusion SE. The service was amazing. It was quick and I didn't stay for an hour. The staff were very polite and helpful as well.

James David Martin

May 16, 2015

This is the second vehicle I have purchased from Hastings and my salesman, Michael. My wife loves her 2015 Ford Fusion. The car has pickup like a small V8 and yet still sips the gas, 19.5 EMPG. It isn't fully broke in, so I assume this will improve as we put on the miles. The ride comfort is more like a full size car, but it still feels very sporty an agile on the road.Thanks to everyone at Hastings we love this car.Jim

Richard Thomas Verrier

May 15, 2015

ryan did a wonderful job in helping me with my c max purchasethank you

Author

May 13, 2015

Extremely helpful staff in Quick Lane. They are professional, efficient and accommodating!Dan and Daniel do an Excellent job!

Jasmine Lakeisha Pitt

May 12, 2015

Well, I wanted a 2015 ford fusion but instead I got the 2015 ford focus which is just as good. I was excited because this is my first car, the staff was very helpful. Mr. Otis made my payment the way I wanted it and affordable. I tell everyone to go to hasting ford their really good. Oh I love my car. thanks

Britt Dail

May 7, 2015

always a pleasure to deal with everyone at Hastings Ford. Always feel that I have been treated better than any other dealership would do.

Andrew Wimsatt

May 6, 2015

During my visit, I received information about rewards programs and signed on to get savings from these programs. I also was given updates about my car's maintenance and took their advisement seriously when learning about future problems that may occur.

Linda-Lee Hanrahan

May 5, 2015

Service done while husband waited. The work was done quickly and providing him with information about fluid/filter status, etc. Found battery power low, so it was changed.. First vehicle from this dealer and quite satisfied with service and staff.

David Williams Pearsall

May 5, 2015

Hastings has done an excellent job. But I am really frustrated with the '14 Focus automatic transmission. If Ford does not fix it, I do no plan to buy another Ford. Thanks for your good service. I love the car except for the transmission. David Pearsall

Johnny Branch

May 5, 2015

Everyone was very helpful and they listened as I talked about my truck.

Sandy Michelle Olmsted

May 2, 2015

Love working with Otis at Hasting's Ford. Will definitely refer friends and family.

Rose Floyd Harrison

Apr 29, 2015

purchased a 2014 Ford Edge at Hasting Ford about a week ago and had a great and positive experience. Everyone treated me like family and was very respectful to me along with being helpful.Thank you. Rose

Shera Mills Edwards

Apr 29, 2015

they were very helpful in every aspect of the car purchase

Keionna Ayeeshaa Lee

Apr 28, 2015

This was a great experience for us. Thank you for our car. We will be back for our second car.

William Joseph Coltrain

Apr 28, 2015

Your staff have always been very polite and helpful.

Stephen Mark Price

Apr 28, 2015

Stopped in primarily to see what my trade was worth, not expecting to make a purchase. I met with Otis Jeffries and we talked for a while. Then we walked out onto the lot. I then discovered that Otis had paid close attention to what I had said about my preferences on a vehicle. In short, Otis took me to the truck I eventually purchased. We only looked at the one truck. A 2014 F150 STX Sport in Sunset Metallic. We went back inside and Joel evaluated my trade and presented some numbers. We adjusted the numbers by a few hundred dollars and I was satisfied. Took delivery a short time later. A pleasure doing busin ess with Otis and Joel.

Toni Reiner

Apr 21, 2015

Everything was just fine. The staff is always pleasant and trying to get me to spend more money.

Edward Davis

Apr 20, 2015

Your service personnel were polite, courteous, and knowledgeable. They quickly got to and fixed my problem and had me on my way. I give them five stars out of a possible five stars.

Ralph Eric Dalton

Apr 17, 2015

While waiting to get my F150 serviced my wife talked me into getting some seat covers,then we took a walk around the lot and before the day was over we bought a Ford Escape. The service dept did a good job in a timely manner and the coffee was good also. It just took a little longer than I thought to purchase the vehicle.

Sarita Cawiezell

Apr 15, 2015

Great experience My loaner was very nice. Dwayne Umphlett was so courteous and organized.

Sarah Smith Davis

Apr 14, 2015

I had oil changed with tires rotation and balance with wash. I have a Ford Escape 2015. The staff were very friendly.

Ronald Wesley Hoag

Apr 8, 2015

Thanks, especially to James, for contacting Goodyear twice--first, to convince them to give me a generous settlement for tires that didn't last as long they should have; and, second, to file a rebate request that made my new set of replacement tires an even better deal. The service reps at both the main Hastings shop and the Quick Lane are knowledgeable, friendly, and excellent to deal with.

Arthur Benitez

Apr 8, 2015

As always great service................................................

Mitch Anderson

Apr 7, 2015

Service was great. Prices was a little on the high side of the market, from what I have seen. But all went well.

Shelton Keyes

Apr 7, 2015

I was a little disappointed after dropping off my vehicle at 8:00am, it had not been looked at by 4:00pm. They responded immediately to my concerns. My vehicle's trouble seems to be corrected. Thank You!

Kim Wood

Apr 7, 2015

Dan and Daniel are always working. They must sleep well at night. They and the express lane mechanics deserve lots of praise for their attention to our vehicles. When I am at work, and they have my vehicle, I know the staff at Hastings Ford Express lane is working hard to get my vehicle back to me in great shape quickly. Thanks for your efforts.

Mark Aaron Suhrie

Apr 7, 2015

Thank you for the recent great experience at Hastings Ford. Your staff were all very professional, at one point I was able to observe an influx of customers (more than salespersons available). Joel, while processing sales was also very in tune to ensuring every customer had a sales representative assisting them. Aubrey, a little young, nervous at first, was VERY knowledgeable on the Super Duty line. He is very courteous, aggressive but not pushy. I expect he will do well in life. Steve (I think) in parts, although late in the day, ensured my questions were answered as well as retrieving items I wanted to take home with me. He took time to fully explain the "Exhaust fluid" system and how it's to be serviced. Linda in service and one of her service technicians stayed late to install a bug guard prior to me leaving Greenville. Linda was pleasant and sincerely did not seem to mind staying late to ensure I had what I wanted. Thank you again for such an awesome experience yesterday at Hastings Ford, Greenville. You will definitely be on my referral list.P.S. Loving the truck thus far. Just need a class on all the system capabilities and functions :) I am becoming a little technologically challenged as I'm getting older...

Kevin G.

Apr 3, 2015

I needed tire replacements asap so I called Quick Lane for help. They scheduled me for the soonest appointment, and even called me in a few hours early when there was a cancellation. They gave me a good deal on four new tires which they price matched with identical Wal-Mart tires. A received I very good deal on the tires, balance, and alignment.

James Kurtis Newsome

Apr 2, 2015

Chad and the whole team were a great. Helped me with my purchase of a 2015 Ford Fusion SE. GREAT SERVICE!

Eric Vincent Williams

Apr 1, 2015

Staff is great, service is great with the exception of the oil filling minimum standards apparently,. Engine is filled only to the minimum needed for my own needs I go buy additional oil to put it in the middle of the shaded area not just at the Minimum line.I cannot justify an outstanding rating if I have to go and buy oil upon completion of a oil change.

Charles Fredric Cherry

Apr 1, 2015

It was great! Mike did a great job! Everything was done in a professional manner and Mike even took his evening to come out deliver my truck and explain everything. He also followed up a week later with a call. Thanks Mike and Hastings Ford!

Cherita Monice Lytle

Apr 1, 2015

Friendly and willing to help staff. I purchased at Ford fusion in spring if 2014. I visit Hastings regularly for the Quick Lane services. I am usually in and out with an hour and half.

Kisha Niki Michelle Harris

Mar 31, 2015

Yes...i wish i had satelite radio and electric seats

Chad Lamson

Mar 31, 2015

The service was excellent. James and his team stayed in touch with me the entire time and worked with me to make sure I felt comfortable with everything I needed for my vehicle and understood all that needed to be done to maintain my vehicle. They took me to work and picked me back up when my service was completed. They all went above and beyond what I had experienced at other service departments.

Sandra Kay Reddington

Mar 30, 2015

Our salesman Scott was so helpful and knowledgeable about all the models ford has. So professional and proficient it was effortless on our part. He made car shopping and purchase a pleasure. He went above and beyond and introduced us to the folks at the service center for future maintenance etc. The entire staff is friendly professional a deffinate cut above all those other places. Thank you Hastings Ford for being the awesome people that you are. You are much appreciated!

Nathan Matthew Hite

Mar 30, 2015

Bought a 2015 fusion se, Scott the sales guy was very helpful in making sure I understood all the features on the car how the phone sync works and that should any problems arise or I just forget how something works to just call and he'd be glad to walk me through it. I'd recommend hastings ford to anyone.

Ramsey Willis Covington

Mar 24, 2015

I have a 2014 F150 and was having a squeaking noise coming from somewhere. They found out the problem and had me gone within a hour. I was very pleased.

James Claude Russ

Mar 24, 2015

excellent timely and courtesy service. This is all of the experience I had

Kevin Windsor Sutton

Mar 23, 2015

Great customer service. I received a full review of the inspection.

George William Cruickshank

Mar 20, 2015

I have a '09 F-150 and the service has always been great

Patricia Jackson

Mar 20, 2015

Unexpectedly on my way to work the other morning, my tire light came on. I decided to go directly to the service dept at Hastings Ford and was greeted very nicely by a man named Daniel. I explained to Daniel the problem and told him I was not able to wait on the car. He offered to have shuttle service drop me off at the office. During the day, Daniel kept me informed of everything going on with my car and when I was told about the price of replacing one of the tires, he took the time to price compare to get me the best deal on a new tire. After my car was ready, he called and offered to send the shuttle service back for me so I could get back to pick up my car and I was not able to leave the office. Daniel kindly offered to drive my car back to me and have the shuttle service follow him. Not to many company employees are going to go out of their way to help you, but Daniel went the extra mile....I usually do not use dealerships for servicing my car but because of Daniel I would definitely use Hasting Ford Service Dept again.

Walter Karl Muench

Mar 18, 2015

It was great! Dan and Daniel and the technicians did a wonderful job in excellent time. Thank you.

Donnie Ray Strickland

Mar 18, 2015

My husband and I purchased a 2014 4X4 F150. The staff was excellent. They worked the deal that all parties involved could agree on without us having to leave the dearlship that day and look for a better deal else where.

Resla Penn

Mar 11, 2015

My service was fast and the service advisers where very nice and answered all my questions.

Joseph John Wilberscheid

Mar 11, 2015

I arrived quite early for my appt. But in short order my service was complete & I left BEFORE my appt time! I was pleased & the reason for the service was completely corrected to my wife's satisfaction!

Jeff Barnhill

Mar 10, 2015

Very good service and staff. I get all my service work done there.

Christopher Allen Listecki

Mar 10, 2015

Doug and his team are wonderful. It was a great experience.

Benjamin Thomas Smith

Mar 10, 2015

We recently purchased a Ford f150 at Hastings Ford. Scott was very helpful in helping me find the best vehicle to meet my needs. All the staff was very helpful and made the experience a great one.I will tell all my friends about my experience.

Shearl Gardner

Mar 9, 2015

normally my wife brings the car in, but this time I did it for her. Everything seemed to go well.

Justin Lee Pinno

Mar 5, 2015

I went in with an idea of my perfect truck. After a brief sit down conversation with the sales representative,they had me in a truck that was everything I thought I wanted plus more.

Steve Futrell

Mar 4, 2015

Even though the quick service was busy, everyone was very helpful and polite with everyone, to ensure that their vehicles was serviced as fast as possible.

Heather Ruth Thomas

Mar 4, 2015

Got me right in and always super friendly. He even remembered me. I was only in one other time about a month ago for an oil change that I didn't need yet. He didn't take advantage of the fact I didn't know any better and sent meOn my way. I will definitely be back! Heather

Arthur Benitez

Feb 27, 2015

Very good service on our Ford Freestyle!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Patty Ann Langley

Feb 23, 2015

use the quick lane service that had excellent customer service experience

Carol Ann Tucker

Feb 18, 2015

Bought new tires. Shopped around and found "my" chosen tires at an acceptable price. Hasatings matched it. Within two days of agreeing on a price, the tires were being installed. As always, service was excellent, staff very friendly. I was pleased.

Valued Customer Sawyer'S Land Developing Inc

Feb 18, 2015

Dealing with Woody Woolard was very enjoyable he made the car buying experience easy!

Lori E.

Feb 10, 2015

My husband and I were talking about getting a new vehicle for quite some time. We were only going to "look" at vehicles on the lot and shop around at other dealerships. However, between the appeal of the 2015 Ford Fusion and the charm and knowledge of our salesman, Tucker, we knew we made the best choice! The experience was great, the staff were friendly, knowledgeable and fast! The car is amazing and we're definitely doing business with Hastings Ford in the future!

Brittany Watts

Feb 9, 2015

I had a pleasant time at this dealership. Everyone working here were very nice and I just loved being there. I am so glad I went there.

Worth Tew

Feb 9, 2015

purchased Explorer, great service all staff very helpfulsent a email to salesman earlier thanking all for the help

Kathleen Krueger

Feb 2, 2015

My edge was due for its 25,000 mile check up.A loaner was available for me to run some errands.Service was completed by the time I returned.

William David Leudesdorf

Feb 2, 2015

My experience was great. The two people in quick lane were great. They were professional and answered all my questions. They are an asset for your business.

Kim Boyd

Jan 22, 2015

No one likes to be told that the car they bought new 11 months earlier has a clutch assembly problem. The people I've been dealing with have been very helpful. I am currently waiting for the clutch assembly kit to come in so the repair can be done. I have been told that it may be a one or two day job and that they will furnish a car for me during that time.This is my fourth Ford vehicle and Hastings Ford has always been very helpful.The waiting area is kind of small and was a little cold the morning I was there.

Daryl Barber

Jan 19, 2015

have had several service experiences. very professional, helpful and courteous staff

Billy Wayne Overton

Jan 19, 2015

I have a 2011 Ford F-150 that needed a couple of issues fixed. I made an appointment for the day and time I wanted. The staff was very friendly when I arrived. They kept me updated on the issues located and the actions being taken to correct them. The services were completed earlier than than expected. I am very satisfied with the work performed and with Hastings' customer service. For those reasons, I will recommend Hastings to family and friends, plus I will highly consider them for future purchases.

Tina B.

Jan 16, 2015

Service and staff were great! The car (2013 Fiesta)needed a new clutch, it sounds and drives better than the day I bought it. I think it has needed a clutch the whole time but was told a few days after purchasing it that that was the way it was supposed to sound and drive by the service guy. He gave me a printout to explain the transmission. Just to let you know though, recently it did get worse with vibration and tires spinning like they couldn't catch to take off. When the clutch was replaced all of the other clicking sounds stopped as well. I feel like I have a new car!

Alton Hedgepath

Jan 15, 2015

You were very prompt in doing an inspection for me.

Edward Wayne Buck

Jan 12, 2015

I have brought 17 new vehicles from Hasting Ford since 1997 very satisfied

Marvin Eli Garner

Jan 12, 2015

Staff friendly and helpful. Enjoyed doing business with them.

Gordon Ray Sumerlin

Jan 7, 2015

F150, service excellent, staff courteous and a pleasure to work with

Lisa Barnes Flanagan

Jan 5, 2015

Purchaed an Ford F150. This makes the 7th vehicle purchased from Hastings over the last 11 years. We love doing business with Otis, our sales professional. He is always a pleaseure to work with. Doug and Kenny are awesome to work with as well.

William Henry Bland

Jan 5, 2015

The service was outstanding keep up the great work. Thank you P.S. See you on my next service

Gary Wayne Sawyer

Jan 5, 2015

Oil change was done quickly. Staff was friendly, helpful. Good asset for Hastings.

James Edmund Shallow

Jan 5, 2015

I was worked in at 4:30 pm needing to have the car the following morning for a trip. The car was serviced, belt changed, and checked out before the close of business. I felt secure on the trip knowing the car was looked at and serviced. Thanks.

Rodney Lee Harne

Jan 4, 2015

As always, a very pleasant experience. I did feel the time to change my oil and rotate the tires was a little excessive. I had an appointment for 3:30, arrived early, but was advised my vehicle most likely would not be taken in until 3:30. No problem and I appreciated the information. However, my vehicle was not ready until 4:50. This being said, my experience was very good, and the folks kept me advised on my vehicle progress and what other services I may need in the future. Thanks.

Gail Laming Carpenter

Jan 4, 2015

my family purchased a 2015 fusion . Your team of employees worked together to make it possible for us to get our new car. Kalen and Doug were great working together to find the car my family wanted. I would recommend people to Hastings Ford.

Thomas Hargett Sanders

Jan 3, 2015

Staff was very courteous, helpful and knowledgeable of their products and services while servicing my F150

Debbie R. Barnes

Jan 2, 2015

Vehicle was in for first oil change. Good job, however, I feel 50 mins. is a long time to wait for an oil change and filter.

Larry Dale Floyd

Jan 2, 2015

Excellent as always. Friendly, helpful staff. The main reason I have currently 4 cars from here, have bought 10 from Hastings, is excellent.

Marline Silber Balot

Jan 2, 2015

I wanted to test drive a small suv to see if I liked it. Scott explained all the features very well, let me drive, but I decided to sleep on it. Once I realized I preferred the Ford Escape more than another model, I let Hastings know. When i picked up the car, it was ready, right down to the car mats I wanted. Scott programmed my phone into the system, explained the entire set of controls from the keyless locking system to whom I should see for service. He knows his stuff and was extremely helpful.

Gloria Leak

Dec 25, 2014

I purchased a 2014 Focus with the Titanium package. I am more than pleased. The salesman Ryan was very refreshing. He was relatively new but knew a lot about the car and was very helpful and friendly. I really enjoyed the experience.

Kathreen Richardson

Dec 23, 2014

Received excellent service above and beyond anywhere else, greatly appreciated update calls and drop off and pick up transport service.

Donald Dee Sweet

Dec 17, 2014

The oil change done by Quick Lane was super quick!!!

James Michael Flanigan

Dec 12, 2014

Dan D my salesman was easy to work with and very helpful !the whole staff was friendly and professional. I love new Ford Focus 2014 it exceeds my expectations.

Felicea Adrien Catapano

Dec 4, 2014

They got me out of there really quickly when I told them I had to leave to take a girlfriend to radiation.They were awesome

Johnnie Ray Rose

Dec 1, 2014

I had no problem with the service performed, however I have a question about the $30.00 labor fee on my bill. Was this for the air filter that was replaced or was the labor charge for the oil change or both. Again my service was more than satisfactory. Please advise me on the labor charge to be sure I was paying the tight amount. The service was for an oil change, tire rotation, and replacing an air filter on a 2012 Ford Escape purchased from Hastings Ford. Thank you.Johnnie Rose

HOB

Dec 1, 2014

I had gone to Hastings Ford after had been to 2 other local dealerships in town including the original Ford dealership I had purchased my 2013 Ford Explorer. Unfortunately the other two stated that they couldn't help me because unfortunately my credit wasn't so good or the interest rate was so high I could not have afforded the vehicle. Feeling very frustrated I gave Hastings Ford a shot thinking someone has to be able to help me under the difficult circumstances I was in with my other vehicle. My sales consultant, Woody Woolard really came through for me. His customer service was impeccable and really listened to what my needs were in a vehicle and didn't try to up sell me or put me in a bad car/investment. Not only was I approved at a remarkable rate that brought me to tears, I love my brand new 2014 Ford Focus! Kenny Farfour, the business manager, was extremely thorough in explaining the paperwork and his customer service was also very impeccable. Overall I am very pleased and more than satisfied with my experience at Hastings Ford and I am proud to tell everyone I know about my amazing experience. I look forward to future experiences with everyone at Hastings Ford!!

Dennis Wayne Peterson

Nov 30, 2014

F150 crew cab pick-up. Scott was very helpful in finding us the vehicle we wanted at the price range we were looking for. The staff was very helpful, courteous & informative.

Terry Gooding

Nov 28, 2014

2009 Ford Focus replaced cylinder house & switch assembly. Staff very helpful. I plan on coming back.

Joe Mike Barefoot

Nov 26, 2014

After shopping at a big box Ford dealership I found Hastings Ford. It was a most pleasant surprise to find such friendly sales staff. They were very helpful in helping me find the right truck and price was great. It was a pleasure doing business with them.

Cheryl Peek Olmsted

Nov 24, 2014

Otis was great. Enjoyed working with him. I purchased an Escape at Hastings Ford.

Robert Alan Houston

Nov 20, 2014

I have been buying cars from Otis Jeffries since 2000. He is an outstanding salesman in all areas. When my wife was still alive, I would call Otis and tell him she wanted a new car (she worked at ECU). He would go select a good car from the program cars and park it right outside the door. She would stop on her way home and always came with a new car. We both trusted Otis completely and he has never failed to deliver. Otis is the reason I come back to Hastings Ford each time I want a new vehicle.

Larry

Nov 20, 2014

Great people working up front. Service is quick and on time.

John Ray Buck

Nov 13, 2014

The Salesman was great, he was knowledgeable about the new car and he had a great attitude, we liked that, he cared for our feelings. The other guys were great too. We were not planning to trade, just ask about the Edge, but we felt good about the deal so we traded. The vehicle was a Ford Edge, we trade off our 2013 Escape.

Steven Ray Stallings

Nov 13, 2014

Bought a F150 truck. Staff was very knowledgable.

Victor Rowan Coffenberry

Nov 13, 2014

Very helpful service center. I had another question that had been bothering me about my F150 and they found a body shop guy who helped me.

Carolyn Casper Hopkins

Nov 5, 2014

Everyone was very kind and professional,did not take long which is always a good thing.very pleased wth everything.

Wendy Baskerville

Nov 4, 2014

I have a Ford focus and I had my tires replaced. Service was outstanding and everyone was very helpful.

Sarah Smith Davis

Nov 4, 2014

I purchased a Ford Escape. The staff and service I received was wonderful.

Robert Philip Dash

Nov 3, 2014

2014 F150 XLT. Service was great, staff very knowledgeable about product and very helpful.

Johnny Branch

Oct 30, 2014

The staff was great in the quick lane. They did everything that I asked. The service was great and the wait time was excellent.

Regretfully Bought Here

Oct 27, 2014

Ford offered a terrific interest rate so I went with it. After you buy the car is when you get problems! Hastings Ford worms their way out of fixing the vehicle! They make every excuse not to fix it and the bumper to bumper warranty means nothing to them. They will not fix your vehicle, will waste your time in service calls and not fix the problem. They hook a computer up to it and claim there is not a problem even though you can hear the motor and tires running like junk at a mere 5000 mile mark. If you buy a Ford, go elsewhere Don't believe the hype!

Fushion14

Oct 27, 2014

I purchased a Ford because of the fantastic interest rate offered. That is where the goodness ends! They offer a 36,000 useless warranty. Hastings Ford will NOT fix your vehicle! My new 2014 runs like an 1984 model. The service is horrible and they make every excuse not to fix your vehicle. I started having issues at 5,000 miles and now that it is under 12,000 miles they state it should have been fixed earlier while under warranty!!!! They WILL waste your time in service calls and claim nothing is wrong (even though the problem is LOUD and clear) and once you are past the mileage point that the warranty will cover the problem, they claim you didn't fix it in time! The service is the worst I have seen! If you buy a Ford - Go ELSEWHERE! I have even made a complaint to the manager and his attitude was incredibly nasty!

Michael Hammond

Oct 8, 2014

Dan and Daniel in the Quick Lane are the reason we chose you to do this large of a job, when there was a GM dealer close. Give those guys a raise.

Kimberly Recore

Oct 8, 2014

Great manager in repair office. She was professional and treated me with respect. She also recognized that we were ford customers for years and helped us because of this.

Lindsay Ward Godley

Oct 8, 2014

2013 Ford Fusion. Service was very good. Staff was helpful and nice.

Bill Bagnell

Oct 6, 2014

Inspection and front rotors/pads. Good work. Hope my warped rotor problems are gone. warped twice in 50K

Lawrence Vanderpoel Behr

Oct 3, 2014

Scott Stoll at Hastings Ford in Greenville, NC made purchasing my new 250 Transit Van a smooth and pleasant process. He and the staff answered my many questions, even the silly ones. They were all very eager to see me satisfied. Great group of folks and excellent experience from start to finish. I drove away a happy man.

Paul Reid Berry

Oct 3, 2014

The quote was fair and everyone went out of thier way to ensure I was taking care of.

Tony Earl Dixon

Oct 2, 2014

We had a VERY PLEASANT experience with ALL of the staff at Hastings Ford! Scott Stoll was the Salesman, Jimmy the manager was GREAT as well as Kenny (in the finance office). Even other staff members that we didn't even work with directly...were ALL GREAT. Everyone seemed to enjoy their jobs and were proud to be working at Hastings Ford. We would certainly recommend family & friends to (Scott Stoll) at Hastings Ford. Tony & Lori Dixon.

Melanie Harrell Hopkins

Oct 2, 2014

2014 EdgeService was great and Scott was fantastic. Very friendly.

Shannon Nicole Davis

Oct 1, 2014

Mike L. was a great help when it came to be purshing my card. I came thing i would not be able to financed for a car and him and his team worked with me and made various things happend so I could walk out with a brand new ford focus. The service and staff was great and could not have had a better experience.

Franklin Delnor Gibson

Oct 1, 2014

Completely satisfied with everything! Thanks for everything!

Wilton Berry Pate

Oct 1, 2014

Service was vg staff very helpful Found guaranteed lowest pr ice and gave the be st price and applied for factory rebate.

T-shara Dixon

Sep 30, 2014

The staff in the service department was helpful and friendly. The transit driver was friendly, he opened the door for me and helped me with my things. The service advisor keep me informed about what was going on with my car and telling me how much it would cost to get fixed.

Joe Casebere

Sep 30, 2014

Showed up without an appointment at the quick lube for LOF & tire rotation and was welcomed in right away and was on my way within a reasonable time. Great service.

Billy Wayne Loftin

Sep 29, 2014

Dan and Daniel were very helpful and knowledgeable.Iactually enjoyed the visit.

Perry Darden Smith

Sep 29, 2014

I really appreciated the personalities of the people at Hastings Ford. Each was unique and the composite of their interaction during my time with them was fascinating and helpful. Each person involved was very personable and with each one there a real inner contact that made me feel less of afraid of the risk that I was taking in the purchase of the excellent Ford 250 Lariat. I hadn't had a car loan in 15 years so it was big step for me to take one on again. Thanks to their kindness and consideration of me during the sales process.

Donnie Ray Tucker

Sep 29, 2014

Very pleased with the service practices at Hasting Ford. Outstanding people!

Michael Kirk Rogerson

Sep 29, 2014

Service was great as always.The vehicle was delivered in a timely manner. Service guys are always helpful and professional.

Mary Ann Davis

Sep 26, 2014

I have found those guys over there are the bomb, they do exactly what they say. I am more than satisfied with my service.

Deanna Brooks Corbett

Sep 26, 2014

I have never made an appointment, usually just show up early with no problems..this trip they were very busy and backed up, was told it would be at least 4 hours and was offered a ride home...Was very impressed with the shuttle driver who dropped me off and later came to pick me up..It also did not take as long as they thought. Everything was handled very well, recommendations were made for filters but there was no hard and pressured sales tactics that I have encountered at other places..In other words I was very happy with the service I received..Will be in next week with my other car.

Larry Dale Floyd

Sep 26, 2014

Always satisfied with hastings ford! After 12 cars, all 4 of my children drive fords. Wouldn't drive anything else, nor have any other dealer!

Homer Tyre

Sep 26, 2014

Great communication and service from the service department! Called me throughout the day to update me and let me know the status.tion and service from dan in quickline

Butterfly

Sep 26, 2014

Everybody was nice and helpful. No problems. Thanks

Sylvia Sneed Whitfield

Sep 25, 2014

All services that I requested were performed to my satisfaction

Mallory Kerr

Sep 24, 2014

I love the service department. Dan and Daniel are very professional and helpful!

Brittany Jones

Sep 23, 2014

Price a little expensive for one bulb & install but great, friendly service

Tom McCullough

Sep 23, 2014

fine. No I do not have any more to say about the purchase of the truck that my wife and I purchased

Gregory Martin Quintard

Sep 23, 2014

Great service and seems to have fixed the problem. Linda is always great.

Alan James Grier

Sep 23, 2014

Front Brakes, system check excellent job. Will continue using Hastings Ford. In Greenville, NC.... Have work done on other vechiles Collision repair, Front End, Tires, Batteries.

Sarah Weir

Sep 23, 2014

James always does a fantastic job with customer service.

Sally Slusser Taff

Sep 23, 2014

The staff did an excellent job. They were on time and car was ready when they said it would be.

Byron Highland

Sep 23, 2014

I purchased a 2014 F-150 Lariat. Woody Woolard, as always, treated me like a Million Dollar Customer, even though I am not. The staff at Hastings Ford is phenomenal and a pleasure to deal with. THANK YOU ALL!!!!!

George Ray Saieed

Sep 22, 2014

My story. I woke up to a dead car battery. Got a quick jump from my sister. Called the Quick Lane. They told me to come in now. They checked out the problem. Replaced battery. I was out of there and back on the road less an hour. The service was fast, accommodating, and friendly. Thanks George Saieed

Mary Beth Kearney

Sep 22, 2014

I purchased a 2014 Ford Edge and I love it. Brandon was super nice and very easy to work with.

Larry David Simmons

Sep 22, 2014

NC inspection. Took about 30 minutes. No big deal.

Steven Charles Milkovits

Sep 21, 2014

I CAME TO HASTINGS FORD LOOKING TO BUY A FORD FUSION. JIMMY HASTINGS WAS VERY HELPFUL AND KNOWLEGABLE. I HAD A GREAT TEST DRIVE AND HE SHOWED ME HOW TO WORK THE SYC SYSTEM AND SAID HE WAS THERE FOR ME IF I HAD ANY QUESTIONS. MY FORD FUSION IS DRIVING BEAUTIFUL.

Nancy Ogeary Phelps

Sep 21, 2014

My experience was great they explain everything well.

Katrina Mckay Harris

Sep 19, 2014

I purchased a 2012 Hyndai Elentra. Woody, Brandon and Shane were all extremely helpful. I am currently a happy customer.

Mary Catherine Page

Sep 19, 2014

Very professional staff. Flexible and accommodating to me living a great distance away from Greenville. I truly appreciated having my car brought back to me!

Richard Hardaway Monroe

Sep 19, 2014

I purchased an F150 XLT truck in ruby metallic red and ingot silver. Love this truck! It was a very pleasant buying process. Since I live nearly 200 miles away, the purchase was done via email and telephone. Shane was a tremendous help and Doug made it come together in the final negotiations. Jim delivered the truck to me and carefully explained how all of the features worked. He also went over all of the paper work before I signed each document. The staff was cordial, knowledgeable, and professional. I could not be more pleased. Thanks!Richard H. Monroe

Kim Wood

Sep 18, 2014

The service department at Hastings Ford is superior to other places in Greenville, NC. Although I drive a General Motors product half the time and Ford the other half, I choose to come back to Hastings because of James, Linda, and their great mechanics. I want to also compliment the gentleman who drove me to and from work that day, Cameron. He is a dedicated worker who takes pride in doing a good job.

Janice Rae Lamson

Sep 18, 2014

I just went for a regular check-up and as always, found EVERYONE to be very courteous and I got my car back in a timely fashion. They young man showed me all of the result from the various tests they had done and suggested some things. He did not pressure me and let me decide on my own what I did or did not want done at that visit. I am 76 years old and by myself and really do appreciate how they treat me. They treat me like I DO KNOW SOMETHING and CAN MAKE UP MY OWN MIND.Thanks .

Robert K.

Sep 18, 2014

I was very pleased with the service that i received on both of my vehicles that i had serviced at Hastings Ford Quick Lane. Both Daniel and Dan are very pleasant to work with and they go out of their way to make sure the service that I needed for my vehicle was taken care of promptly and efficiently as well as making recommendations for future service that would help my vehicle perform better.

Leopia Mcdaniel

Sep 18, 2014

we have a 2014 ford taurus that we purchased from hastings about a year ago, and it was time for first oil change. we had a few other little things to checked on, and the service dept. had no problem checking them all and taking time to talk with us about them. they were all very courteous and patient with all our needs. they even had a shutter driver take us somewhere to get something to eat while wewere waiting. very proud to be a member of the hastings family.

David Williams Pearsall

Sep 18, 2014

Friendly staff who explained all that was done to my car.

Jerome Abangco Sumile

Sep 18, 2014

the service was friendly and efficient. didnt have to wait for a long time. totally satisfied.

Susan Branch

Sep 18, 2014

I always have my car serviced through Quick Lane and I am always pleased with the service that I receive. The people that help me at the desk are always professional and polite and I seldom have to wait for a long time while my car is being serviced.

Kevin Frank Wagner

Sep 18, 2014

Escape, Staff was very helpful and professional and nice.

Rob Lee Evans

Sep 17, 2014

Linda, James and the other service rep were very helpful. I liked that James could take my payment at the service desk very helpful. The staff the provided me service were outstanding. Linda even left a meeting with William in the car lot to answer my questions concerning my car, top notch service.A big thanks to everyone that help.Rob Evans

Rolf Kannen

Sep 17, 2014

Service: ExcellentStaff: very professional and friendly

Eleanor Brown Nelms

Sep 17, 2014

Purchased a 2014 ford edge limited. The salesman was very knowledge of the car I purchased.He also encouraged me to ask any questions about the car or to call him any time I had a questionabout the operation of the vehicle Very nice and professional.

Angela Brake

Sep 17, 2014

Daniel was awesome! Such a great staff. Would recommend to anyone.

Denise Umphlett Ross

Sep 17, 2014

2013 escape. Only had a oil change and tire rotation. The staff was and always very nice and helpful. Love the fact they always have a car for me while my car is being worked on

Janice Rae Lamson

Sep 16, 2014

I needed my car serviced. They said it would be about an hour before they could get to it as I had not made an appointment. So I did a couple errands first and then went back and had it done. They are ALWAYS great and courteous and ex-plain everything fully and let you make the decision. They will suggest and explain why but certainly do not pressure you. I would trust them like my own family. I have set in the waiting area and they are that way with all of the customers I have seen come in and leave.

Lakisha Nicole Moore

Sep 16, 2014

Very fast and checked over everything i asked and more

Kevin

Sep 15, 2014

Hastings Ford provides quality service even for older model Fords.

Sandra Leah Allinson

Sep 15, 2014

My vehicle left me stranded on the side of a country road which was making for a bad day. AAA towed me to Hastings Ford at my request. This is where I purchased the vehicle and I always have my mechanical work done here. A call in advance left Dwayne expecting me when I arrived. He quickly had my vehicle accessed to determine the problem. My husband picked me up at Hastings and once home Dwayne gave me a call and told me the good news....the parts would be in the next morning early and I'd have my vehicle back by noon. This is in fact what happened. I was shown the broken parts which were removed from my vehicle and explained in full as to the work that had been done. I trust Hastings to care for my vehicles and appreciate the extra efforts on Dwayne's part as he knew I was nervous about the whole situation. The day did start out poorly, but getting my vehicle repaired quickly and accurately definitely turned a negative into a positive. Thanks Hastings Ford and Dwayne for everything you did for me that day.

Joseph Michael Tomkiewicz

Sep 15, 2014

THEY DID FWHAT THEY SAID THEY WOULD DO ON TIME every thing worked

Marietta Dixon Mills

Sep 15, 2014

The young man in service department was very courteous, informative and very clear with answers to questions. I drive a 2013 Edge. If I had to rate customer service representative I would give him a 10.The reason I gave you a 4 on the facility is I am not a plus woman but if they use you ladies room it would be almost impossible to set down.

William Bennett Miller

Sep 15, 2014

Despite a mixup, Daniel Goodwin handled it very well and eliminated any inconvenience to me. Thanks to him.

Scott William Snyder

Sep 15, 2014

As usual, the service was efficient and properly done.

Jerry Whitfield Dudley

Sep 15, 2014

I did the application on line Saturday morning 9/13/14 about 9 AM & Shane called me in about a hour & we had about two or three calls together discussion what we wanted to do. I had told Shane that we wanted a Fusion a Certified pre-owned one. The last time he called he said let's make it happen today so I set up a time about 1:00 Pm. So we got the car we wanted a 2012 Fusion & most of the paper work was all ready done when we got there. We had our three year old granddaughter with us ( Baby sitting ) & want you to know that all the staff were very helpful with our Granddaughter even getting her a Balloon to play with & she let the balloon get away from her & a salesman even got her another balloon. All the staff where great even the ones not working on our deal.

Horace Marion Wiggins

Sep 15, 2014

So far so good. Another professional and gratifying experience with the Hasting's Service Department. The only negative aspect of the whole auto repair business is the high cost of auto repair today. I must say that Hasting's service cost is in line with published average cost of auto repair. The most important thing I can personally say about the service department at Hasting's is they stand behind their work and that's the GOOD feeling.

Angelia Brinn Shackleford

Sep 15, 2014

2nd recall on our call, They took the car in when it was a good time for us and the wait was just what they had told us. Very good about telling us what they were going to do and the time frame was good as well. All the staff seems to go out of their way to be very helpful to penpoint eerything that are doing are the car will need coming up. Great bunch of people! Thanks to All!

Robert Bruce Graham

Sep 15, 2014

Service on our 2006 Escape Hybrid was done in a timely matter, even though it was a work-in. Everyone was extremely helpful. Thank you.

Gerald Lavalle Leak

Sep 11, 2014

I purchased a 2011 Taurus after the repair of 2004 F-150 truck turned into a night mare. I was not happy with how the maintenance was handled. I found myself faced with a very high repair bill that I really didn't think was necessary. But, the service for the purchase was great, and the salesman was very professional.

Steven Flint

Sep 11, 2014

I took my car in for a recall repair that took two days to perform. The service staff was friendly, attentive and had a rental car ready for me when I arrived to leave my vehicle. Great service!!!

Jeffery Glenn Cayton

Sep 11, 2014

We purchased a 2014 Ford Edge. From our salesman Scott Stoll to the service director Brian Maas, our purchase has been a positive one. Scott was wonderful following through ensuring that we were well satisfied with our purchase. Brian Maas handled some cosmetic issues without a hitch. In fact we would have to say that if you could bottle Brian's terrific, up beat attitude and sell it to all the service businesses around town, everyone would surely benefit from it. He is definitely a diamond in the rough! Such a pleasure to do business with this gentleman. We will continue to do our business at Hastings Ford and of course recommend you to all of our family and friends. Thanks again!!

Lifetime Ford Owner

Sep 10, 2014

I took my 2008 Ford Mustang with a headlight problem to their dealership. I had to take back three days later. . They tried to over charge me for parts that I did not need. I am not taking the vehicle to another dealership. I will save over $2,400. The service staff was very unprofessional were not very understanding..

V. Reynolds

Sep 10, 2014

Sales staff and financial personnel were terrific! After test-driving new and used vehicles, I bought a Certified Pre-Owned Ford Escape that I LOVE! Was very pleasant purchasing experience.

Tony Moore

Sep 10, 2014

Take to another dealership. The service personnel will try and sale you parts you do not need!I tried my best to talk but my time was wasted.

John Smith

Sep 9, 2014

Your staff provided excellent customer service, I'll definitely return for future service.

Gregory Bowden

Sep 9, 2014

The whole experience has been great. Will continue my dealings and friendship with you all. Thanks.

James Paul Huza

Sep 9, 2014

I was out of the country on a family medical emergency and my son's explorer lost his rad fluid and I was able to speak with Linda from out of the country and get the repair done in a timely manner allowig my son not to miss any University days by not having his car. Options to repair were provided and again, Linda did an excellent job. Kudos

Gracie Maitland Morgan

Sep 9, 2014

Everyone was helpful and courteous. We bought a Ford Fusion SE 2014 from Mike Laurin. He is by far one of the most dedicated people that we know in the car business. Through the years we have build a trust and relationship that has stood the test of time.

Rosalie Styons

Sep 8, 2014

I have received service at the Quick Lane, the Paint Shop, the Complete Detailing service, & Repair Department. All of the staff members are great. They are thorough with their explanations re:needed repairs, costs, etc. Having shuttle service is a great bonus. The Quick Lane waiting area is always clean with coffee available. I have recommended Hastings several times.

Tom Russell

Sep 8, 2014

Great service performed by Hastings Ford on a poor quality product (2004 Ford Explorer) designed by Ford.

Elizabeth Pires

Sep 8, 2014

They were courteous and efficient. It was an overall great experience and it seems my car was fixed.

Olivia Laughinghouse

Sep 8, 2014

I love coming to Hastings Ford Greenville! No matter what I am coming for. The service is phenomenal, especially from Dan and Dan in the Quick Lanes! I would never go anyplace in Greenville.

Mike Yorke

Sep 5, 2014

The basic maintenance work on our cars was fine.Oil changes etc.We asked for help diagnosing a persistent & significant(loud) rattle in rear area of our Jaguar.The result was unsuccessful.Our license plate holder was tightened and that's good. BUT it had nothing to do with the rattle/noise we were experiencing. It is exactly as it was before we left Jaguar in your hands.How much of the labor charge was for stopping rattle I don't know but it did not work.

Jenni Floyd

Sep 5, 2014

I went in to have an inspection done. It was done quickly. Staff were very helpful.

Leona Chandler Sullivan

Sep 5, 2014

Jimmy Valley went OVER & BEYOND the call of duty! We made it tough on him too, but he came thru like a real trooper! The truck we wanted (F-150 Super Crew Lariat) was in Va! He got it there by that pm! Every 1 was Super nice & eager to help us! Everything he told us he would do was done on time exactly like he said! Can't sing enough praises on him! VERY SATISFIED WITH EVERYTHING!!

David North Jackson

Sep 4, 2014

Great crew who worked hard to get this deal to work.

Emily Johnson Parker

Sep 4, 2014

2010 Ford Escape - Service Center is very friendly and informative with all of the recalls on the my vehicle - not sure if I will purchase another Ford unless warranty is revised to include the advanced electronics and include a lifetime warranty on powertrain.

Cherilyn Franklin

Sep 3, 2014

You all were very helpful and fast! Thank you for a great experience.

Michael David Hodges

Sep 3, 2014

service was good just disappointed that my extended warrenty didn't cover it

Anthony John Papalas

Sep 2, 2014

Staff did a great job.

Roy Michael Bray

Sep 2, 2014

2013 Ford Fusion oil change. Service was fast and staff was very helpful

Grace Williams Hopkins

Sep 2, 2014

Thank you for always seeing my situation as important and making me feel as if I didn't need to stress over whether or not my vehicle would be taken care of in a professional/timely manner. Wonderful Job!

Robert Gaynor

Sep 2, 2014

I did not have to wait. You exceeded my expectations.

Linda-Lee Hussey Hanrahan

Sep 2, 2014

I really only needed to get my inspection done. However, since I would be leaving for a three week trip to upstate New York a few days later, I wanted it checked over and being near due date for maintainence did it at the same time

Ron Bowen

Sep 2, 2014

IT WAS A GOOD EXPERIENCE. I ONLY WISH THEY HAD TOLD ME IT WAS TIME FOR THE STATE INSPECTION. I COULD HAVE GOTTEN IT ALL DONE AT THE SAME TIME.

Kevin

Sep 2, 2014

Hastings has performed a number of general maintenance services and a couple if minor warranty repairs in my 2013 F150. All work has met or exceeded my expectations. Their friendly staff and shuttle service really makes me feel they appreciate my business.

Valued Customer Scattered Acres Inc

Sep 1, 2014

2014 XLT F150 4X4 truck. The service was good and the staff was helpful.

AG

Sep 1, 2014

My check engine fuel light came on. I called the Hasting's Ford dearlership and got an appointment that week that fit my busy schedule. When seen, the parts were immediately ordered for me. After discussing with the head of the service department who had awesome customer service and who was super helpful and friendly that I couldn't afford to come back again due to my busy schedule, he arranged to come pick my car up, have it serviced and dropped back off all while I was at work. I didn't have to worry about it all all. This went over and beyond what I expected and I was truly grateful for this and the quick turn around since I had a big tripped planned to Atlanta in a couple of days. Thank you all so much. I will be sure to visit again and refer anyone I know!

William Ray Dixon

Sep 1, 2014

Very patient. Good suggestions and information. Pleasant experience. Heather and Jimmy did a great Jo. Very down to earth people. Very helpful, but not pushy. Purchased 2014 Escape.

David Polny

Sep 1, 2014

As always great timely service

Cornelius Sears Hanchey

Sep 1, 2014

Everything was right on target. Thanks

Virginia Parker

Sep 1, 2014

My husband & I are from the Rocky Mount area. We were in Greenville for his monthly appointment to donate platelets at the Red Cross Center. From there we were headed to the beach for Labot Day weekend. Our schedule was interrupted when our car battery went kaput.Made it to Hastings & within 45 minutes our battery problem was solved. We really appreciated the friendly, efficient. & timely service from the Hastings Ford staff in the Service Department. Good job!!!

Mrs. S. Baker

Sep 1, 2014

Hastings Ford made my visit very convenient with the shuttle service and everyone was friendly.

Earl Freeman

Aug 29, 2014

price was reasonable Linda who ran the shop was Excellent I would go back for service when I needed it. thank you Earl

Mary Fuller Craig

Aug 28, 2014

Dan and Daniel were great

Dolores Tier

Aug 28, 2014

work was done quickly and on time...car was returned clean

Christina Marie Davis

Aug 28, 2014

I purchased a 2014 Ford Fusion. I am still in disbelief at all the options and extras I have. I love it!!!!! The staff was very professional. Love my Ford experience. THANKS SO MUCH!!!!!!!

Ron Bowen

Aug 28, 2014

The guys in the Quick Lane do a good job. It was a good experience

William Joseph Coltrain

Aug 28, 2014

you give top notch service always been happy with the service I have received

Kim

Aug 28, 2014

I was in for a state inspection, found and plugged a nail hole in my tire, all in less than a hour. Great service by great people as always. Thanks

AJ Redwood

Aug 28, 2014

I love bringing my car here service is always great, they always fix what i need and go above and beyond. Always helpful even if it means just making sure my sync works to changing my break fluid. Everyone in AWESOME there :)

Wade Allen Smull

Aug 27, 2014

Staff is always friendly and courteous

Bruce Eugene Shampoe

Aug 27, 2014

Took me right away without an appointment for oil change.

Jessica Kim Respess

Aug 27, 2014

Please tell Dan and Daniel that they are awesome!!! and great!!! and the best ever!!! ...be sure you pass along this message!Thanks :) and I hope you have a very good day making them smile with this message! :)

James Howard Hudson

Aug 27, 2014

Everyone was cheerful and willing to assist. I appreciate the shuttle to a nearby shopping center while my car was being serviced. The driver was friendly and considerate.

Emily Pope

Aug 27, 2014

After making an appointment for a recall I received in the mail, I drop off my vehicle to be serviced. When I return before closing hours, they actually forgot about my car. The gentlemen at the front desk was very professional and apologetic, and I undertstand these things happen. I was pleased with the service at Hastings.

Edward Joseph Manning

Aug 27, 2014

Came in for oil change....Mechanic found a nail in my tire saving me possible future problems....

James Scott

Aug 26, 2014

The service department was courteous and performed the oil change on my Ford Raptor promptly and with no surprise charges.

Perrin Wayne Jones

Aug 26, 2014

Great service. Thank you.

Thomas Hamilton Hartley

Aug 23, 2014

Took way too long for just an oil change and tire rotation.

Bob Oldham

Aug 22, 2014

the guys do a great job and work well as a team!!!

Gregory Guy

Aug 22, 2014

The service was excellent, and the staff was very polite and helpful.

Glenn Lee Rogerson

Aug 22, 2014

It was easy to get an appointment. It was fixed in a timely manner. The technician of the problem to be fixed and he fixed it.

Johnnie Ray Rose

Aug 21, 2014

Work was performed professionally and was done on time. The customer service rep who assisted me was courteous and professional. Will definitely go back again for service.

John Patrick Cottone

Aug 21, 2014

Most recent service was completed as a result of a factory recall. All went very well.

Walter Karl Muench

Aug 21, 2014

2013 Fusion. Service was excellent. Always.

David Randall Huggins

Aug 21, 2014

Very good and professional experience Mike Laurin was super helpful!!

Jonathan Pritchard

Aug 21, 2014

I am one to quietly observe in order to size up overall value. Each time I visit Hastings Ford, an additional reason to come back again results for all the right reasons. These folks have mastered every aspect of quality service for an affordable price. Go see for yourself and be rewarded.

Joe Dennison

Aug 21, 2014

I was quoted some repairs that were needed. it was helpful to have them quoted on my repair invoice.In the future, I would like to know the breakdown of costs between parts and labor to help me determine as to whether I do the work myself, or simply let you do it.great service, great crew.JLD

Matthew Whited

Aug 21, 2014

The service was speedy and helpful as always. I'll again give kudos to Daniel and the quick lane team. They are very courteous, friendly, and always helpful and informative. I've had my car serviced at many different dealerships over the years and the friendly atmosphere is palpable in the quick lane. Other dealerships I have felt suspicious and defensive because I feel I'm always being asked to buy or repair something additional.

Gordon Jones

Aug 21, 2014

Dan got my car in on time and the service tech took care of the maintenance needs, all at a fair price. Dan also processed my rebate for me. Helpful, friendly folks...I'll keep coming back.

Carl Dean Toews

Aug 21, 2014

We bought a new '13 super crew 44. The salesman have been very helpful. When we had a leaking bed cover and the service department was not successful in fixing it, we went back to the salesman and he jumped right on it and made sure the problem was taken care of. Thanks!

Joyce Davis Kreibick

Aug 20, 2014

The service was excellent.The staff was friendly and pleasant. Thank you for doing such as great job on my F-150.Sincerely, Joyce Kreibick.

Kirk Rollan

Aug 20, 2014

Service was quick and they explained everything.

Angela Buck Benson

Aug 20, 2014

They had to order part..we got the call the next day, came in and they put part on and we were out ...Very fast service

Glenn Johnson

Aug 19, 2014

Great Appointment Time, Fast Service.

Virginia Ford

Aug 19, 2014

John did a wonderful job showing us how everything works on the car. Stayed with us all day to keep us happy.

Edwin Lamar Bundy

Aug 18, 2014

Brandon,Kenny,Joel,Doug and William went above and beyond to help me. They looked at my situation and had ideas for me.They worked magic and got me what I wanted.They are not only Salesmen but,I consider them friends.They are very professional and down to earth.You can be proud to have them working for you.They give Hastings a great reputation Sicerely,E.Lamar Bundy

Larry

Jul 29, 2014

I have purchased about 10 vehicles from Hastings since 2002 and have been 100% satisfied with every interaction with the folks of Hastings Ford. Every service that I have had there, I have left totally satisfied every single time! The service, parts, sales guys are all professional, friendly, helpful and I can't say enough good things about them or their product. I currently have two 2011 Escapes (4 cyl 4WD), a 2005 Focus ST, and a 2013 F-150 4x4 off road, max trailer package crew cab. All vehicles are excellent and have given excellent service with almost no problems and just services calls for routine maintenance. I have a 7000+ lb travel trailer that I just towed 1000 miles with the F-150 Ecoboost- it was right on the mark, performing beautifully in the steep mountain roads of NC.

Tom V

Jul 28, 2014

I had my daughter's car serviced at Hastings following an unsuccessful servicing in Raleigh. Though this Nissan was not in the dealer's vehicle family, they offerred that if they couldn't figure out the issue, then they would coordinate a no added cost solution via the local Nissan dealer, which I felt was a great customer service solution. I continue to be pleased with Hastings Ford's attention and quality.

CJH

Jul 23, 2014

I couldn't be happier. The salesperson was the best. Everyone helped me with what I could afford, and I love my vehicle. I will definitely buy another car from Hastings Ford. Thank you from the bottom of my heart!

Narciso T. Ibanez

Jul 22, 2014

On July 18, 2014 I brought my 2005 Ford F-150 for service and oil change and tire rotation at QuickLane run by Hastings Ford in Greenville, NC. After all service rendered I paid my bill and headed home and parked my vehicle in the garage. The next day I went shopping but when I returned from shopping I noticed that there was a big paddle of fluid mark on my garage floor. I immediately checked, opened the engine hood compartment and noticed that there was a wet rag left hanging on top of the air filter compartment. The wet rag was dripping some sort of fluid. I called the QuickLane center and told Dan (Service Manager) and he asked me if I could bring the F-150 back to the shop. I did and Dan efficiently informed one of the technician of the situation and the technician went right at work. Everything went fine, the point "The quickness of the response of my situation was upheld immediately. My truck could had been leaking fluid for all I know. But I was given a proper care to ensure my truck was not damage". Thanks very much. Very commendable.

Juli

Jul 21, 2014

This was a Toyota that I had taken elsewhere and were told that they couldn't fix it if they couldn't hear the squeak. Hastings fixed it in a very timely manner and it is running perfectly.

Robert

Jul 21, 2014

I knew that I wanted a new F150. The truck that I wanted to trade was only a year old with 15,000 miles. I really expected to take a beating trading such a new vehicle. Otis Jeffries (my "sales consultant") showed me the model that I had decided on and then showed me that if I was willing to drive a nicer, better equipped truck, I would receive more incentives from Ford and actually get out cheaper. The only decision was color and Otis showed me six choices. I picked the Tuxcedo Black over silver. I am very pleased with Hastings Ford again. This is my 4th F-150 that I have purchased from Hastings Ford. Even when I buy something that I am not happy with, Hastings gives me good trade money to come back. It was nice to deal with Otis Jeffries, the sales manager and even the finance guy. In short, I am very happy with my new truck and Hastings Ford. Robert/Greenville NC

Daniel Robert

Jun 19, 2014

it was fantastic!!!!!! those guys in the quick lane are the best and as long as Daniel and Dan are there I will NEVER.....NEVER go anywhere else.....BOOM!!!

Larry Dale

Jun 18, 2014

Dwayne, new service manager, listened to every issue and addressed each issue with me and then again with my wife when she asked when we picked up the vehicle - he explained each issue and most importantly he didn't brush her off with " told your husband" - since she is the primary driver, he very patiently restated everything he told me and answered her questions until she was satisfied, practicing some of the best customer service I've ever seen. He is certainly up to the high standards of Hastings Ford! I've always had great experience there, a customer since 2002. Thanks so much for taking such good care of our vehicle, it is performing just like it did when it was brand new.

JudyCU

Jun 1, 2014

The 2 guys were very pleasant, and eager to assist. This area was a great a great asset to Hasting Ford.

Richard

May 28, 2014

Service rep came well recommended by a very knowledgeable high volume professional automotive friend. She was: easy to work with, very professional, respected by her co workers, astute, AND got the job done well.

George

May 28, 2014

Prompt , courteous service. Friendly and helpful employees-clean waiting area. Being a woman, sometimes I feel uncomfortable or intimidated at auto stores or dealerships. I felt very comfortable at Hastings!

Lauren Michelle

May 21, 2014

They did not hesitate about giving me a car to drive while it took all day for them to fix my vehicle.

Barbara

May 17, 2014

We are very pleased with the work that was done on the car. The Taurus looks new! As always, everyone we talk to at Hastings Ford is pleasant and friendly and very helpful. Thank you for doing such an excellent repair on our hail damage.

Henry Neal

May 14, 2014

I was in and out very fast as you had the part I needed available. It is always a pleasure to do business with your service people.

Robert

May 12, 2014

I called at the last minute and near closing time. I was able to get the service done om my vehicle that i needed before leaving on my trip early the next morning.

Angelia Brinn

May 12, 2014

I called that morning and they took it in the same day and everything was very easy and everyone very helpful.

Jeane Burton

May 6, 2014

With the work I had done to my car I was in and out within an hour. Plus the lady working that day was very pleasant.

David Ray

May 6, 2014

The service took longer than expected, and the staff gave me a loaner car. I was able to take care of personal errands while my car was being serviced. Hastings Ford has very friendly staff.

Cheryl Modlin

May 1, 2014

Dan was so helpful. He found a loaner car for me and called to let me know that everything was on schedule

Kim

May 1, 2014

James and Linda at the service check-in desk were both knowledgable about how to get my expensive service put on my Ford Service Card at 0% interest for 12 months. Families in today's economy are thankful to have payment options available to them. Hastings Ford has done everything to get me to and from the dealership to my job so I didn't miss any work.

Dennis

Mar 15, 2014

I was from out of town and they serviced my vehicle without and problems, AND THEY DID NOT TRY TO SELL ME SOME UN-NEEDED SERVICE !!!! I LIKE THAT !!

Cynthia May

Mar 14, 2014

Linda Roebuck is very courteous and conscientious. She made sure that she gave me all possible discounts I was due and received awards credit.

Sandra Leah

Mar 13, 2014

Dan and Daniel in Quick Lane provide the service I expect. They are definite assets to Hastings Ford. Both are very knowledgeable, professional, great personalities and get the job done to my satisfaction.

Mary Nelson

Mar 13, 2014

All the people being so courteous and knowledgeable with matching me up with what I was looking for in a vehicle. I really liked that the sales people did not come off as being pushy. Very enjoyable experience!

Diane Jones

Mar 13, 2014

Scott does an excellent job in listening to what we wanted and showing us the features of the vehicles we drove. He followed up with me to be sure I was satisfied and to see if I had any questions about the vehicle.

Robert Wayne

Mar 13, 2014

Hastsings Ford always has professional, well trained, courteous employees. The service department is excellent, & fast. The sales people let you decide what you want, not what they want to sell you. Hastings Ford is the only place in town I would recommend if you want to always be treated honestly, & to know, that you (THE CUSTOMER) are the most important person to them.

Danny Ray

Mar 13, 2014

everyone is very friendly and helpful. So far everything has been good. The ford Escape is the first ford that I have ever bought.

Michael Kirk

Mar 13, 2014

As always your crew is very professional. The person I dealt with worked to make sure everything was under warranty. Vehicle was delivered in a timely manner. Will always take it to you for service.

Margaret Toler

Mar 13, 2014

Was happy with the way I was greeted and thru-out the "ordeal" of buying a car. Could not expect to be treated any better - anywhere.

Nancy

Mar 13, 2014

As a parent living 3 hours away, it is so comforting to me to know that when/if my daughter at ECU has problems with her Escape that she can come to Hastings and be treated so well. The Service Department has made her feel very comfortable, made sure she got back to campus safely when she had to leave her vehicle, and they keep me informed of everything. I have recommended Hastings Ford to the ECU Parents Group.

Dawn

Mar 4, 2014

I love buying vehicles here, but the service dept is a joke. This will be our last one for sure!!

RyanHaman

Feb 14, 2014

If you have had any dealings with this dealer ship you had better check your wallet!!!! I had body work done to my wife's car totaling almost 10k dollars worth of repairs. To my dismay when I pick up the car the grill falls out in my hand. Had no engine coolant , and told to just put water in it. that may work in a Ford but not in a C350 Mercedes!!!! ( I drive a F550 for work everyday, I make money with my back, not behind a desk.)Upon further inspection we noticed that the "brand new bumper" was bottomed out and chipped and vandalism damage had been done to the vehicle. When I got the car home and had the insurance adjuster out to inspect; it was brought to my attention everything that they had done had to be redone because it was half crop job. They saw an opportunity for big dollars and botched this one!!! The hood, bumper and whole drivers side of the car had to be repainted!!! As agreed by Brian Maas and William the GM; a rental car would be provided to make things right for the duration of the repairs and corrective repairs. Well now 7 months later I am still dealing with them because they are attempting to weasel their way out of the rental from enterprise. I have now been charged $795.49 from enterprise because they cant get the money from Hastings Ford. My advise to any and everyone is to STAY AWAY!!!!! Yes, they were as nice as can be when they didn't have my money yet but as soon as their is a problem everyone is so conviently out of the office or with a customer or on lunch or out in the shop or what ever other excuse they can make up to say ill have them call you back. But guess what no one ever calls!!!!! As well since the State Farm has had to call me to get a recorded statement because they say that Hastings Ford is stating that I requested the car be left outside the gate unprotected and that is why the vandalism shouldn't be their problem. Even though they have already admitted fault to me and paid the 250 $ deductible for the work to be done. Again these people are you typical xxxx used car dealers looking out for no one but their own pockets. All I have is my Name and my Word. Things apparently don't mean crap any more. What happened to the times when a mans word and a hand shake meant something?!?!?!? The 5 stars that this place has been receiving must be people from the dealership because I just don't believe the crap these people are writing!!!

Phyllis

Feb 13, 2014

I had an appointment and waited for oil change and tire rotation. I was in and out in an hour.

Tamara

Feb 12, 2014

The guys at the service desk were extremely welcoming. I also like how they explain to you what may be wrong or what needs to be serviced.

Gary

Feb 7, 2014

Linda was outstanding in the parts procurement and the repairs needed on my F-150 with 304,000 miles! Billy is the best mechanic around. these type people make customer service a breeze.

Chad

Feb 4, 2014

Everyone was very nice and worked hard to get me the deal that I wanted. It was great working with Chad and Doug!! They both did a excellent job.

Larry

Feb 1, 2014

Everybody was super nice when we arrived and very helpful. Our salesperson Woody W and Finanace person Kenny L done eveverything possible for us to get the truck we wanted. Very pleased. Thank you.

Thomas

Jan 28, 2014

James in Service set me on a progressive repair strategy to prevent immediately spending too much on a source of an oil leak that has 3 possible causes. Courtesy Shuttle driver was friendly and punctual. The shuttle and financing options are two big reasons I use Hastings.

David

Jan 23, 2014

friendly atmosphere, knowledgeable staff and timely service and modern facility to take care of your car or truck. staff ready to take care of your vehicle's needs.

Tara

Jan 22, 2014

Personal salesperson and sales manager at this dealership. Called me by name and remembered it. Why does feedback have to have 25 words in it.

Marlana

Jan 21, 2014

The service department employees are extremely nice and well organized. They also do everything they can to ensure the work on your car is done in a timely manner.

John

Jan 17, 2014

Mike spent more time explaining the features on our new F150 than the guy who sold us a Winnebago motor home. He really knows the product and his enthusiasm is contagious. Finance guy and receptionist also made visit a good experience. Good service experience too. Looking forward to driving my new F150 many years.

Krisann

Jan 16, 2014

I had a great experience despite being in a situation where I had to make a super quick decision. Mike was extremely helpful and made my first solo car shopping experience great.

Rebecca

Jan 11, 2014

Wonderful staff, particularly Linda in the service center. She went above and beyond in order to accommodate my service needs. I also appreciated the very kind and respectful shuttle driver who took me to my home while my car was being worked on. Excellent experience.

John

Jan 11, 2014

They were very friendly and helpful. I also hope that they noticed that John did not bring the car in for service, but Toni(of the female variety) brought it in.

Mark13!!~

Nov 14, 2012

I signed papers 11/09/12 on a 2012 f150 at another dealership that was instock at HASTINGS FORD INC. The truck was put on lock down and HASTINGS was told it would be picked up on monday 11/12/12. Well to my suprise I received a phone call at noon monday and was told HASTINGS sold the truck on saturday 11/10/12. Someone really dropped the ball! Now I have to get a truck from 600 miles away.

donald.ross

Sep 29, 2010

I purchased a car from Ron Ayers and I am so please with my new car. They are definitely the best dealership in greenville nc. For service they are my dealer of choice. My fusion and my husband's f250 get their routine maintenance done there. My sone is looking at a used fiesta you just traded for as well. So we will be in there soon in your used car center.