Used Cars for Sale at Hayes Chrysler Dodge Jeep of Baldwin in Baldwin, GA

dodgeman

Oct 21, 2015

Service was quick and efficient the service personnel were friendly and helpful. They answered all my questions and explained what they were going to do and and how much it would cost.

jdan59

Oct 1, 2015

I took my 2012 Dodge Ram in for service and was out in less than an hour. I made no appointment so that only added to my good experience. They also let me know that the recall coming up will be addressed soon, so that also helped.

pwegunter

Jun 30, 2015

The only reason I don't give them a zero is because there is not one.I took my Dodge Caravan to them to be worked on because they were a dealer,and I thought their mechanics would be trained.Nothing could be further from the truth.They kept my van for 10 days,and every day I was told that it needed a different part.They changed numerous parts that was suppose to be the problem,and each time it didn't help,then it would be a different part that it needed.I was charged almost 2000 dollars and my van runs worse now than it did when I took it to them.They wanted to continue trying new parts to see if it would help,their next try was going to cost another 700 dollars,and I told them no.They didn't even want to talk about the fact that their mechanics had done 2000 dollars worth of work and it had helped nothing.All they would say,and when I say they , I was talking to Chris the service manager, was that they wasn't sure what was wrong.But I wasn't told that until after the first 2000 dollars worth of work was done.He said that they would have to keep trying different things.I call that part swapping,not mechanic work,I could watch youtube videos,and swap parts myself until I finally get the right one.They were the most uncaring,unprofessional people that I have ever dealt with.It's a shame that people like them are in business ,all they did was take advantage of me.I don't see how people like that sleep at night,it is no different than stealing from someone.They are not only a terrible business,they are terrible people,of course I am only speaking about the ones that I dealt with.They have a very smug and arrogant attitude,one of those I can do whatever I want to and you can do nothing about it type.Usually this type of attitude is passed down from the leaders, because if you don't do your job we will find someone who will.My grandfather always told me that you can judge a mans character by how he treats his fellow man.The character that I saw leaves much to be desired.I'm sure this will be deleted,but maybe it will be up long enough to warn at least a few people.

Keifer

Jun 28, 2015

We are always made to feel very welcome at this dealership. The staff always make sure that you are comfortable and always give you updates on what's going on.

hemi Steve426

Apr 1, 2015

This is one great dealership to do business with. I was not pressured in any way and the salesman was very friendly and was able to answer any questions that I had. I would recommend this dealership to anyone looking to buy a vehicle.

AGR

Feb 2, 2015

Salesperson K2 was very personable and I would recommend him to anyone. However: purchased a top vehicle with more bells and whistles than anyone really needs. Needed one add-on for a perfect vehicle for me. The dealership was very un-flexible with it's pricing compared to factory installed. Cost is almost double for only part of the factory option. If it wasn't for the salesperson and the fact I did like the vehicle I would have walked out. Also, it took a very long time to complete the transaction.

bchboy1206

Jan 25, 2015

I stopped by after work to look for a new vehicle that wa more pet friendly than my Silverado and the salespeople took care of that fast without any high pressure sales tactics.THey were friendly, knowledgeable and just a pleasure to do business with! I will purchase from there again.

lk

Jan 22, 2015

Tried discussing car price with salesman and everything else. I already have my own financing but they decided to not only yell at me and cuss at me but when I told them we would go elsewhere they told me to leave. I have never in my life deal with hayes again. The salesman are completely rude and horrible customer service. I will definitely be calling general managers and let them know how they acted. Very disgusted

Frank

Jan 13, 2015

Great dealership attentive to customer needs and wishes. Excellent customer service. Sales person David Lewis was attentive. The sales experience was non stressful. This is the 3rd vehicle I have purchased from this dealership and I will return and recommend to others.

drew1968

Aug 18, 2013

Beware of this dealer! The only reason that they get one star is because there is no option for zero stars. My husband and I began our experience there with asking for more information on their website. The person that I spoke with would not help, but kept insisting that we come in. I made the trip up there ( over an hour) and was told that the person that I spoke with was not there, so they handed us over to another salesman that had no knowledge about the Grand Cherokee that we wanted to see. In the meantime they evaluated our car. After test driving the car the salesman asked us to come inside where we waited for 45 minutes for them to tell us that our car was worth $3,500 less than what we were told by another dealer. Needless to say, we did not accept their offer, and when we told the salesman that they were not even close, he said maybe he could get us another $200, if it would make it work. He even gave us the, it won't be around long, speel. What a joke! Stay away from this dealer! I guess that they think if you drive all the way to Baldwin that you are desperate to buy.

ferocious

Jul 24, 2013

I called ahead to make sure that somebody is gonna be there waiting on me as i live 2 hours away and i was coming from work at peak traffic hour. I was basicaly told that if i dont make it there before closing time I'm outta luck. And that was just the beginning of terrible and I mean WORSE customer service I've ever had. I'm not buying a pair of socks here, I'm about to shell out $$$ for a car and he acted like he has no interest whatsoever in making a sale. I told him i was going to put down half of what the car is worth in CASH and he still wasnt willing to work with me on the price even a lil bit. I loved the car but was not happy with the engine performance/size so if I have to put up with having to floor the pedal everytime i drive i wanna get a better deal on the car to justify the hassle. I had a feeling the car didnt have a lotta buyers anyway and was sitting for a good while there i think he should have jumped on the offer but instead he acted like i was taking his time from the moment i walked in the dealership. No sales skills whatsoever, i think he is in the wrong business. I never write reviews especially bad reviews, but i was just shocked. And reading some reviews on here about the dealership i can see that I'm not alone. I guess I just got a wrong guy there and the dealership lost a potential customer.

scooter2272000

Feb 10, 2013

they wasted 3 hours of our time and promise/guarantees us things and we called them and they would not call us back.. I wouldn`t send my worst enemy to this place.. stay away from these people until the hayes family fires both John and Lee for there unprofessional conduct didn`t offer us anything to drink the whole time we was there not to say we drove 55 miles because of MR. Wheelers promise/guarantees it was a waste of time and gas plus bad weather THANKS FOR THE VERY BAD EXPERIENCE

Goodoleboy

Jan 31, 2013

In this economy and slow time of year it is redicilous that a customer could walk into an empty service drive, see 1 customer in the waiting room and be told by the service advisor that a simple oil and filter change couldn't be done for hours because they were too busy. He was kind enough to offer to either wait for a couple hours or try back later. I don't blame the advisor, its a leadership issue, employees usually mimic management and ownership. I thought a long term family owned business would be a great place to do business, and I did find one, Duvall in Clayton. I called them from the parking lot and was told to come right in, when I arrived they took my truck right in and was back on the road in 35 minutes and lots of friendly people. Sad I'll have to drive over a half hour more for basic service, but all said, if you can't do the basics what will you experience if you have a big problem?

miles1969

Jan 20, 2013

We had looked at several cars at different dealerships but once we went to Hayes in Baldwin, GA we knew this was the place for us. I want to thank Craig Lee for his personal one-on-one professional customer service attitude and outstanding knowledge of the vehicle that we chose. His patience and kindness was very appreciated by us and we know that the Hayes Family should be proud to have him represent their company. We will see you in the future when we look for our next vehicle.

jorjito

Dec 31, 2012

I looked at several dealerships online trying to find the best deal and car that was suitable to the needs of myself and my family. Hayes seemed to have what I was looking for. Benig that we had bought our last vehicle from the Hayes in Lawrenceville, we knew it was a company that could be trusted. I sent an email requesting information, Everth reponded, waited for me to get back with him and kept intouch once he knew what I was looking for. He was not pushy once we met and if he did not have the information he found it. While I finishing the paperwork for the Elantra that I bought (priced $3000 cheaper than others) my wife had Everth bring her a Dodge Grand Caravan and somehow we left with 2 new cars. The dealership as a whole was very friendly and eager to please. Thanks Hayes you did great!!! We will see you in about 5 to 6 years.

MIKEPIGFORD

Dec 19, 2012

the sales person was friendly and answered my questions. i would send anyone to LEE STEPHENS.I RESEARCHEDAND FOUND THE DODGE RAM 1500 HAD EVERYTHING I NEEDED AND THE PRICE WAS GOOD

Duke470

Dec 14, 2012

Good experience all the way around.........great financing rate and great salesman..........everything explained in detail with no hidden gimmicks........great car at a reasonable price............I will shop here in the future....rebates were outstanding with the biggest bang for the buck.....am glad I found this dealership.....Duke........

Mewabbithunter

Nov 29, 2012

overall experience was great! We shopped at other Chevrolet dealers before purchasing at Hayes. The friendly people at Hayes made the decision easy. The no haggle approach is good. That's why we purchased from Hayes.

susan.p.fraser

Nov 19, 2012

Lee met us in the parking lot as we were exiting our car and helped us find what we were looking for immediately. He was professional and friendly. We test drove 2 vehicles, 1 of which we loved. He and John worked with us to make a deal. We had a great experience.

pegasus75

Oct 31, 2012

Lee was very professional and friendly, No pressure environment and everything went smoothly from trade-in to drive-out on a new car. Financing dept is also great...def love the rate & service. Will definitely recommend this dealership.

Randall O'Barr

Oct 31, 2012

We were looking around for a new truck. When we arrived at Hayes we were meet by Carl Whitworth who was quite helpfull and knowledgable, we drove the 2012 Ram and when we went inside he went over the numbers and made his sale, the sale went fast and pleasent for all. I would recomend Carl to anyone who needs a new ride.

heinmueck

Oct 23, 2012

I worked for 32 years for Chrysler/ Dodge and Jeep Dealers as Service and Parts- Manager therefore I am partial to Chrysler Products. We are living in rural Georgia and Hayes CDJ is the nearest dealer. Mr. Adams, in sales, was very professional and explained to us what vehicles were available, we never felt pressured at any time, the sale was a pleasant experience. Mr. Wheeler handled the closing and again we felt, that our purchase of a 2013 Chrysler 200 was truly appreciated by Hayes CDJ. I would have no problems recommending to anybody who is interested in a new or used vehicle, to visit Hayes CDJ.

andrewbenfield

Oct 20, 2012

Called and told them what I was looking for and they had me approved the next day. Everyone was friendly and nobody tried to pressure me into something I didn't want.

kwbold1

Oct 17, 2012

This was one of the most pleasant buying experiences I have ever had. I went in with a price range I was comfortable with and the sales team went above and beyond to make it happen. The Hayes team was very professional but made you like family as well. My family and I will be back to business with this team again very soon. Sending our thanks to Gregg Wilson and the rest of the Hayes team for making this happen.Thanks again,Kenneth and Wendy Bolding and Family

wesleyjohnson77

Oct 10, 2012

Stephen Shelton and Matt Hayes were extremely friendly and helpful to our family. This dealership is a wonderful place to buy a car. I would recommend it to anyone.

sammie

Oct 2, 2012

We love our new car and the wonderful customer service we received at Hayes! I highly recommend this dealership to anyone! Danny was great to work with!

josephinegertrude

Sep 25, 2012

Had the pleasure of buying 5 cars from Hayes,this is my 6th one. They have a sound and long reputation. I highly recommend them to anyone looking for a new car. Their service department remains outstanding as well. Needless to say their salesmen and loan division remain the best.Thank you for asking,Clara Shelley Ahmad

sunnydsalon

Sep 25, 2012

Steve was right there to help with all concerns that came up. He went to bat for us. Very pleasant personality. I would definitely use your dealership again.

william.kiser1

Sep 10, 2012

after going to several dealerships and experencing unsatisfactory customer service we decided to go to the dealership where we always have our car serviced.we have always had great service getting our car fixed and when we started talking to steve we knew we had made the right choice

david.wilson.796

Aug 25, 2012

My wife and I Had been Shopping for an SUV for a couple of weeks trying to find the right one.We stopped in to look at a couple of Dodge Journeys that were on the Web site,Fortunantly they were not on the lot, They were on the Gainesville lot. We looked around the lot and saw a 2011 Dodge Journey Mainstreet that we were sure would be out of our price range. Well long story short,we got what We wanted for our trade and out the door price was What other dealers were asking for 2009 and 2010 Journeys. Steve Webb was a very helpful salesman and this croud here was not like at other dealers were they follow you around trying to push you to buy something. He ran the numbers brought them to the table and and we accepted. Will buy here again. Great experience

Bobbie46

Aug 17, 2012

The people at this dealership bent over backwards to help us. We now have a wonderful beautiful car. They were very nice and patient. Never pushy. The best part was not only did We want a new car, they wanted to see us get it. Open and honestly. Thanks Matt and Gregg you guys are the best.

ashley9881

Aug 14, 2012

The sales team is wonderful and very informative. This was my first experience buying a car and it was painless! Thanks So Much for the help.

yearwood

Jul 24, 2012

Lee Stephens and the entire staff at Hayes were very professional and attentive. Matt Hayes also was very helpful in providing quotes and John Wheeler was very good with the finacing portion of the deal. They answered our questions and were willing to do whatever necessary to see that we went home with our new Dodge Truck on the day we arrived. Also had recently purchased a used Ford Explorer in Toccoa from Stan Roberts. Customer service from Stan was exceptional and he did everything to make sure that I was pleased with my purchase. I would highly recommend Hayes in Baldwin and Toccoa to others looking for a good deal in an automobile or truck.Brenda & Ronnie YearwoodTOccoa, Georgia

mattthomas

Jul 18, 2012

Was more concerned with my experience than selling me a vehicle. No pressure to buy, worked with me on a price, kept me updated during my vehicles delivery. Even after the sell, they have kept in contact and are offering help for anything I could need. Awesome experience , with honest, great people. Next time I look into a vehicle, Hayes family will get the first shot at my business.

jamescb

Jul 12, 2012

There was absolutely no pressure to buy; just professional, courteous, and respectful service from everyone. They went out of their way to help me buy my truck.

LEONARDKIDD

Jul 1, 2012

HAD A GREAT EXPERIENCE AT HAYES CHEVORLET, OF BALDWIN,GA. THEY WERE VERY INFORMATIONAL IN OUR QUEST FOR LOOKING FOR A USED VEHCILE. NEEL ADAMS WAS VERY EAGER TO MEET OUR NEEDS IN WHAT WE WHERE LOOKING FOR.

bkhdgh

Jun 28, 2012

We had a great sales experience with Lee. He wasn't pushy or too aggressive. He showed us as many vehicles as we wanted to see without worrying about quitting time on a Saturday evening. We had never bought a Jeep product before and he explained several features to us. We will definitely come back to Hayes (Lee).

Xienen

Jun 25, 2012

They have a lot of cars available with a staff that's willing to work with you and answer every question you have for them. They are sticklers for their existing prices, though, repeatedly stating that they're already competitive with the market(which is true if you only look at the listed prices for other vehicles, which you *know* is not what those vehicles are actually selling for).

ksteadham

Jun 24, 2012

Best experience with a car dealership! Couldn't have delt with a better salesman. Everthing was bottom line. Didn't have to haggle and go back and forth with numbers. Will definatly recommend Hayes to others.

thooper1964

Jun 16, 2012

Absolutely wonderful experience. Worked with the salesman via email. Best price in 200 miles. Well worth the 240 mile round-trip. Extremely friendly and courteous. Great follow-up communication.

sbvinson

Jun 7, 2012

The experience we had was really good. The new vehicle we had looked at online was available, but it was at another dealership. We were taken to the other dealership to pick the vehicle up. Arriving back, the paper work and final sale was made. We are very happy with the choice of vehicle/dealership we made. Everyone was very polite and wanted to make sure everything was right for us.

JDHam

May 30, 2012

This dealership did exactly what they said thaey would do. I drove up from Florida because the price on the van was several thousand less than what I have seen any place else. I was in an out in less than 2 hours. They did not pull any tricks. Just plain old honesty. If you are inn the market for a new or used vehicle and this dealership has it, call them. They will make it worth your while.

richwarchol

May 25, 2012

searching the auto trader from jacksonville fla. i found the truck i wanted for about $3,000 less than anywhere else at hayes last thursday morning. i called greg wilson and gave him my information, he had me approved for financing within a couple hours. i gave him a deposit to hold it with my debit card, then got a ride to enterprise car rental and drove up to georgia. the car rental co. gave me a ride to the dealership and when i got there the truck was ready to go and all the paperwork was ready to sign. i was outta there in an hour. there were no tricks or surprise fees, just friendly honest folks happy to help me on my way. greg looked over the truck and assured me it was virtually flawless before i got there, and a week later i have only found one blemish on a seat which i got fixed for $40. i have bought a dozen cars from dealers over the years, this was the best experience ever!

mirvin

May 18, 2012

The salesman Gregg Wilson was very nice to work with. No pressure to make a deal. Which to me is very important. The service manager was helpful describing there services.Like dealing with people you knew already.

carolandsidgotanew3

May 16, 2012

I usually don't write these things so I'm not sure what people usually say. I have purchased two cars from Hayes. The first car was a HHR Chevy. I still drive this car. My sales rep, Robert Thompson was very helpful with all my questions and listened to my needs. He worked over that night to make sure that I got all my paperwork and my new car! Thanks Robert. Two years have almost passed and we need to add another car. We have looked on the internet for many months to figure out the best answer. We decided on the Jeep Patriot for many reasons. The best priced small SUV we could find. We compared prices at many dealers around the state, we didn't mind going the extra miles for a good deal. We didn't have too! We kept coming back to the Hayes Dealership and looking at there Jeep Patriots. They had the very best price around! We called Robert Thompson who helped us two years and told him we needed help to make the right choice for our family. We took many test drives, both my husband and I. After all the many questions to Robert and the late night Chat person on the internet site we decided. We picked the one we wanted and Robert had it delivered to his dealership. Much of our paperwork was already done on the day we took it home! Thanks, that was very nice! I have taken my HHR to the dealership for all the oil changes and I have been pleased with there service. I'm sure that I will feel the same about the service I get for our new Jeep. This is why I give them a high rating!

valpalas

Apr 28, 2012

I have been "shopping" at Hayes for a couple years, but unable to purchase a car. Robert and J.T. were always very patient with me and my inability to commit. We test drove many cars without either guy making a sale. Once we were able to finally purchase, I called and told Robert which car I wanted, and he pulled it off the lot straight away. The entire transaction took an hour and half. Robert is a friend and I felt very comfortable trusting him with this purchase. Thanks!

eddie waters

Mar 28, 2012

sales department is professional but the service department needs some help.several things overlooked on this car that i had to take care of myself.

cwilkerson

Mar 23, 2012

Deal mainly with the Chevorlet side of the house, always had great service. Looking forward to the same with Dodge. Have purchased 2 previous vehicles from Hayes and am very satisfied.

MarkManess

Mar 9, 2012

Overall buying experience was very good. I drove 400 miles to buy our vehicle from Hayes. We had only seen the vehicle online. It was even nicer than expected as far as condition and appearance. I would definitely recommend this dealer.

Barbara A. Robich

Feb 29, 2012

Purchasing our new vehicle was a smooth process. Steve Shelton was super to work with. Everyone that we delt with at Hayes was friendly and helpful. We definitely will refer people to Steve and Hayes. And, of course, we will purchase from them again.

bullchef

Feb 25, 2012

I came in with an aprroved roadloans loan and they were able to get me a better car with a lower finance rate which I greatly appreciate.

gfraser12

Feb 6, 2012

The customer service was excellent with everyone that I had to talk with. I would definately recommend this dealership to everyone and I would buy from them again in the future. Very pleased with my visit as everyone went out of their way to help me.

Sandrobb

Feb 4, 2012

Buying a new car and being able to settle on a fair price in a short amount of time helped to make this a great experience.

garyd51

Jan 8, 2012

Gregg Wilson was extremely personable and a pleasure to do business with. No BS from him at all. Gregg was upfront on every aspect of the sale. I will recommend Mr. Wilson if the opportunity presents itself

JEEPTAMPA

Jan 3, 2012

My husband, Harry, and I had the best experience at Hayes and with our salesperson Carl Whitworth. The sale was fast, professional and pleasurable. RECOMMEND.

Brunion

Nov 26, 2011

I had watched purchased vehicle on line for several days. Finally decided to look at it in person. Jeff Ventura was very courteous and helpful. Showed me all the options on vehicle and how it worked. Would definitely consider buying from Jeff or dealership again.

Hope Spivey

Nov 8, 2011

I had a wonderful experience with Hayes Automotive and would highly recommend them to anyone. Thank you for such a pleasant and enjoying auto purchase.

pac1

Oct 29, 2011

This dealership is great! They provide friendly, no pressure sales advice. This is the best car buying experience that I have ever had--I have purchased cars 8 times before.The people in service and management treated me with respect and were extremely courteous. For the best sales advice and guidance you can receive in purchasing a car you should ask for Woody Wood.

annmuller

Oct 25, 2011

Our Salesman, Carl Whitworth, was not your typical "car salesman". He did everything right... He listned to what we wanted, He actually understood our needs and didn't just try to sell us something. He was extrememly knowledgable about the vehicle and took the time to go over the operation of all the extras that were installed in the vehicle. He was never pushy and never used any of the sales tactics to try to make us buy that day. When you enter the dalership, everyone you encounter makes you feel welcome and part of the family. Carl took me to the service area to meet the service manager and techs who were all very friendly and took the time to explain their procedure if you come in for service.We also dealt with the finance manager who made the whole process very simple and pain free! The follow up from the dealership is also great. Carl call a few days after our purchase to check on things and make sure we were happy with our purchase. We have purchased vehicles from other dealerships in the past and they have never done that.We feel as if we purchased a vehicle from friends. Friends we will be able to call if there is any problem or concern and not have to worry about being taken care of. Hayes of Baldwin has given us peace of mind with our purchase!!! We will continue to do business with the dealership for years to come and will recommend them to all of our friends, family and aquaintances!

gatorgreg2004

Sep 27, 2011

I purchased 3 cars this past month from Hayes and would recommend this dealership highly! Very friendly and helpful with all the questions I had.

lewtur

Sep 20, 2011

I was shopping for a good used pick-up and saw one I liked at Hayes. I stopped by and was greeted by Ralph English. Ralph was very helpful and courteous during the whole process. These are good folks to do business with.

pleet3

Aug 30, 2011

This is the second new car I have purchased from Hayes in Baldwin. Greg Wilson was great to work with. He was up front and honest throughout the entire process. He was very informative of the vehicle I was looking at. I will recommend Greg to anyone I know that is looking to purchase a new/used vehicle!

bulldog528

Aug 26, 2011

I am a retired Deputy that has ALS or Lou Gehrigs. My speech is affected and it is hard for me to walk. I have been shopping for a handicap equipped van for about 1 month. This type of van is hard to find and often times they are very expensive. While shopping online at several online sites (autotrader, yahoo, etc)I found a 2003 Town and Country LXI that had all of the options that I needed and had the AMS side conversion that I wanted. The side conversion allows ease of entry for my power chair and still maintains maximum seating. I spoke with Jeff on the phone and also via internet (easier for me to send email since I have trouble talking). Jeff was very patient with me on the phone and was able to send me detailed information via email.Jeff also arranged for a test drive at a time that fit into my schedule. The van was everything that he said it was and it was exactly what I was looking for. We were also in need of an economical vehicle for my wife to use around town. After talking with Jeff he was able to help us with our other need as well.We spent most of our Saturday afternoon looking at cars, but in the end we left very satisfied having bought 2 vehicles. I hope that I do not need to buy another car for several years but when I do I will most certainly make a trip back to Hayes. I left feeling good about my purchase, and have told several friends about my van and Caliber.Thanks Hayes and thank you Jeff for making car buying easy.Deputy Samuel "bulldog" SmithRetired GIlmer County Sherif's Office

dplauman

Aug 16, 2011

Carl Whitworth, salesman, for this dealership spent an entire day with me and my husband helping us to select our new truck. He was gracious and patient while we made our selection, he even drove us to two of Hayes other locations to look at trucks. He did not pressure us in any way. I had been shopping online for several weeks before contacting Hayes. Their advertised internet price was the best deal I found within 100 miles of our home. They honored that price without pushing for extras. It was a wonderful shopping experience.

ready3496

Aug 16, 2011

Well, dealing with Jeff was delightful and relaxing. I would certainly reccomend this dealership. The only thing thing I found a little disappointing was their resistance in discussing a subtantive discount(from the sticker price) since the vehicle was a 2011(in Aug. of 2011) coupled with the fact I wrote a check for the entire amount. I have talked and met with Jeff a couple of times since the sale and he has been extremely helpful. As a matter of fact, everyone at this dealership is friendly and helpful.

jaybird1690

Aug 8, 2011

The entire sales team was a big help. Everyone was very friendly and proffesional. I was satisfied in every aspect of my experience with Hayes Dodge Jeep Chrystler. I would gladly recommend this dealership to anyone in search of a new or used vehicle.

keithdfoster

Aug 7, 2011

I had a great experience at Hayes in Baldwin. John and Carl were great to work with. I will recommend my friends and family. Everyone was nice and helpful. No problems.

sbladowski

Jul 26, 2011

Great experience! Got the car I wanted for an excellent price and everyone was extremely helpful and friendly! Will definitely use them again for all my car needs.

dbarr34

Jul 5, 2011

Great experience. Website was very helpful. Larry White contacted me by phone and we set up a time to view the Jeep. Jeep was for my wife and Larry had all the answers to questions about the vehicle. Larry was friendly with no pressure at all. We told him what we could do and Larry and Micheal went right to work getting us the best deal. Wife is happy with the Jeep. Enjoyed the experience. Will recommend to faimly and friends.

joshuarcox

Jun 20, 2011

My wife and I were looking for a newer vehicle to serve as our future family car. Hayes helped us find something nice and big, but not too-big, for an affordable price. This was our first big purchase as a married couple, and they did a great job of walking us through the entire process.

sesails

Jun 17, 2011

This outfit was all over me to purchase a truck from them. They were my "best friends", we were "buddies" and they REALLY cared about giving me a 'good deal'. Trouble is, I bought their sincerity. They sold me a 2005 Dodge truck with a 30 day warranty. Within this period the vehicle had an electrical fire while I was driving it on the freeway and burned to a crisp. When I returned to the dealer and asked for some assistance or support they acted as if they could care less. No real interest in helping me on a replacement, no offer of any adjustment, and the warranty? well, forget it. I received nothing. They promised to help me with a replacement vehicle but that was four months ago and still no word. I purchased another one since then. I don't believe that they ever did a safety inspection on this vehicle, hey, were in a recession, and spending money or time confirming that a vehicle is safe is probably a low priority. I wouldn't buy from this company again if they were the last people on Earth. My suggestion: read all of the reviews and follow your heart. What they say to you and what you get - are vastly different!

rwcjr3

Jun 6, 2011

Adam and Larry provided A+ service from the time I first called looking for a Jeep. Adam did a great job finding what I wanted and making sure I knew what was going on thru the whole process. Larry and Adam did a great job and made buying a new car enjoyable!Thank you very much! The kids love the new Jeep :) Bob C.

cking620

May 25, 2011

We drove 4.5 hours. Larry White was straight forward no haggling back and forth... I told him what we wanted and he got it done. I would recommend Larry to anyone.. also the Hayes Chrysler Jeep Dodge auto group.. Everyone was very friendly.. The customer services was great.

shepslater

May 22, 2011

Mr. Larry White was very professional and pleasant to deal with when it came to purchasing our new Jeep. The day after we purchased the Jeep we noticed a dent on the rear door. Mr. White did a great job organizing the repair for us through another Hayes location. The entire process from start to finish was very professional with Mr. White and the Baldwin dealership. When we know anyone in the market for a new vehicle we will definitely recommend Larry White & Hayes Baldwin location.

ronc12

May 1, 2011

The shopping experience was great. No high pressure,just "what are you looking for - Let's see what we have - How does this look, etc. Friendly, accomadating and helpful.Would highly recommend this dealer and the salesperson. Check them out and see for yourself.

lawapple4

Apr 23, 2011

A very good experience! Very helpful and was an awesome person to deal with very down to earth! we will recommend both Hayes and Richard Russell to friends and family!! Thank You, Kenny and Lisa Wilson ps All the people at Hayes were great to work with!

Jasonn126

Apr 18, 2011

They received me very well with little pressure. In fact, they steered me to a car that was even better... Mpg and warranty! I was not sure but then we drove it around and made a deal. I know my goal for price was difficult, especially with a trade almost upside down.... They made it seem like it was always a pleasure to work with me! When I went back in to talk to them they greeted me like a friend....I was not a dollar sign at all. These people are quality! The finance office was the best ever! We made the deal close to closing time, but he never looked at the clock! All in all, a great experience...what car buying should be like!-Jason

Elaine Long

Apr 11, 2011

If you are looking for a vehicle - either new or used - then this is the place to go.I have now purchased two vehicles from Hayes and have nothing but good things to say. Everyone from Larry White, sales to the closing was great to work with. I came back to Hayes because of the history that I have with the dealership. The service department is always there for the customer. Prior to the Hayes experiences, there were one thing that I can say caused me great stress - that was buying a vehicle.In 2007 after relocating to the area and realizing I needed a automatic (not in Texas anymore) I selected Hayes because of the reputation. I met Larry White - sales, and the experience was easy, simple and done in a few hours. Here I am 4 years later and needed a vehicle that allowed more capacity and only Hayes came to mind. For the past 4 years the service dept was great to work with. Rob and Jerry were always there to answer questions and take care of the PT Cruser. I purchased my Jeep Patriot two weeks ago and love it. The process was painless. I had already worked with Larry and he was there for me this time. A knowledgable sales rep who listens and understands the customers needs.Thanks to all of your at Hayes for the past 4 years of support and there when I need you! Keep up the great work.

jolovell

Mar 28, 2011

Everyone was very friendly and helpful. I like Larry because he was not pushy,he was friendly an very helpful in finding the jeep that i needed and could afford.Everyone that I dealt with were wonderful. Larry has contacted me to be sure everything is good.

twilson12476

Mar 28, 2011

THe experience was great. All questions was answered and the trucks i was looking at online. Mr. White said he coul get brought up to dealership or i could go to where they was. WHen he brought out the 03 Dodge 1500, i looked at wife and said that is it. i drove it and then came back and signed the papers and took it home that day. There was some stuff that needed to be done and i brought it back up there at my will. they fixed all the stuff that needed to be fixed. i will refer people to them anytime someone is looking for a truck or car.