Used Cars for Sale at Hendrick Chevrolet Cary in Cary, NC

Erica

Aug 2, 2016

Eric foster is a great service advisor he always gets my vehicle right in he treats us great. I could take my Chevy in for service to other places closer to me but we bring all our cars here because of the great service.

Kammel

Jul 19, 2016

I bought my truck 2 months ago they said I had a 90 day warranty turns out no. I have a 30 day warranty they tricked me into buying a truck. Getting someone to talk to me about the matter was an act of Congress

Leefers K

Jul 19, 2016

Alan Critcher made my experience more than pleasant. Best price on the best truck and exactly what I wanted. It all started when your service dept gave me a Chevy hat a few months ago when I came in for an oil change. Oh and by the way the dealer that I purchased the car from in VA told me on two occasions they would 'send' me a hat. Hendrick Chevy in Cary NC offered me one and all I was in for was an oil change! It is the small things in life. I will send my friends and co-workers to Alan at Hendrick in Cary!

cvsmith40

Jul 12, 2016

Awesome service! Very knowledgeable and helpful. I was there for a recall repair and the customer service rep signed me up for my oil change/tire rotation. Save me another trip out!

Nagras

Jul 6, 2016

I bought car 2 months ago and still didn't get my tag for my car I got temporary tag for 2 months and not its expired again and no one is responding been leaving messages to all managers and finance also chat with someone and still no response .this is first time I bought any American car and they told me to think 10 times to buy from them again,worst dealership I ever saw in 20 years

Julybirth

Jul 5, 2016

The customer service representative in the maintenance department was very knowledgeable and helpful. He made useful recommendations, and explained the service which my vehicle required. I particularly like the printed maintenance report that summarizes the needed service along with explanations.

Paul

Jun 29, 2016

They went above and beyond to make buying my new truck as easy as possible. I had a vacation that I was trying to get ready for and with a few brief phone calls during the week. I returned from my vacation to a 1/2 hour meeting and I was on the road with an amazing truck. Everyone I talked to never made me feel rushed or like I was wasting there time. By far the best service I have ever dealt with.

Fred Anderson family of criminals

Jun 10, 2016

I worked with Jeremy and the manager Jonathan to both sell my 2008 supercharged tundra and buy a 2015 ford explorer limited. They never rushed me or pushed me to go outside of my budget and listened to everything I had to say without interrupting. They were fun to deal with and could talk freely about other subjects with great humor and not be cut and dry about cars only. They close at 8pm I got there at 8:15pm and they stayed until midnight with me and let me come back to remove my personal items from the truck. They didn't acknowledge the time and didn't rush us and were great at making sure my wife, out 8 week old daughter, and Great Dane service dog were all comfortable and even gave us something to eat. The value for the car was excellent and at all the other dealerships we've been to like FRED ANDERSON TOTOTA have been absolutely terrible filled with lies, lawsuits, several criminal charges they committed, damaged our tuck effectively ruining it. Hendrick was a wonderful experience and I felt great making the purchase. 2015 burgundy limited with 27k miles for $30,900. I paid cash so I can't comment on the financing experience but they figured out my loan on the truck and paid it off and applied the rest of the money from my truck to the new truck and even switched my insurance with MetLife over to the new truck which only increased our rate $5 which was fantastic. They detailed my new car for me before we left and again when I came back the next day and they filled it up with gas for us. At so many other dealerships we've felt irrelevant, unimportant, and like we were inconveniencing them by trying to give them lots of money. The cars at all the other dealerships we've been to such as FRED ANDERSON TOYOTA, carmax, crown honda, auction direct, Fred Anderson Nissan, Fred Anderson Kia, Fred Anderson pre owned, westgate cjd, all had cars with loads of damage to them such as dents paint chips and scratches, damaged interiors, ruined leather and rims, over priced for the model, and just looked horrible for buying a brand new damaged vehicle. Hendricks inventory that we saw were all washed and cleaned without debris and trash inside of it or smelling like cigars. Their guy doing the purchasing is doing an amazing job and picking clean accident free cars. Other dealers could take note of them here. If you haven't gather by this review that FRED ANDERSON has burned my family so badly let me just say it here. They replaced my cat 3 times and didn't buy it back, they ruined the ecu and tune by flashing it with the wrong data and made the truck dangerous to be In, they admitted to lying on video about submitting false documents and making up findings to try and save them selves from paying for the damage they directly caused. Fred Anderson is the worst SOB's you'll ever find at a crap hole dealership. Hendrick is amazing and I thank them for making this experience nothing like it has been with Fred Anderson and others. Go talk to jeremey and the sales manager Jonathan

Edgar27523

Jun 3, 2016

Brought my Camaro in on Memorial Day and Scott did a great job keeping me updated with the progress and thinking ahead to service the customer. Being that the part needed to fix the car took longer than expected Scott quickly arranged a loaner vehicle for me to use. He followed up daily! When I got my car back it was not only fixed but completely spotless.Thanks Scott!

Noway

May 6, 2016

The sales person, Debra went far beyond to provide me with the best deal. She made it a pleasure to buy new car not much haggling. I recommend her to anybody

Evan H

Apr 28, 2016

We had an amazing experience, everyone was extremely patient and helpful. We were able to get exactly what we wanted with some help from both Jonathan and Mike, they are exceptional employees! We will be back for our next car!

silver

Apr 11, 2016

Service Mgr (Bruce Brissie) saw a need to get truck in asap as did I. Scott checked codes and drove truck to verify problem. He does everything with seriousness and a bit of humor and fun. Perfect mix. Fixed quickly and notified truck ready. good job on repair and all around service with a smile. Thanks to entire team!

Larryboy

Apr 1, 2016

I searched their Web Site to find the vehicle I wanted to see before I went in and Corey Lynn our Client Advisor was a great help in us making our decision to purchase there at Hendrick Chevrolet in Cary. We got the deal we wanted in a timely manner in a very pleasant atmosphere. I will be going back when it's time to purchase my wife's new truck.L. Williams

Ed

Apr 1, 2016

great communication. gave the car a second run thru the car wash before pick up to wash off pollen that had accumulated over night. That's taking pride in service!

Kristalbogan

Feb 29, 2016

We have been to plenty of dealerships over the years, we have never had such an easy going experience until we came to Hendricks and met Trevor. We now will only be dealing with Trevor and Hendrick Chevrolet from now on. It's definitely worth the hour and a half drive for us.

Jason Shaw

Feb 20, 2016

Still waiting for a call from Zach (sales manager)... it's been over a week with no return call and me leaving 2 messages. That is not good customer service and reflects poorly on Hendrick, which is sad because you actually did a good job with the oil change and tire rotation.

ANDoyle

Feb 18, 2016

Scott at Hendrick always provides great customer service. Easy drop off service, they will email or call with questions and when the vehicle is ready.

KLLittle

Feb 14, 2016

I've had my truck services at Hendrick Chevrolet since I bought it. The service level that I receive when I enter the service area is great. I enjoy talking with Scott Tielmans and the other advisers.

casper

Jan 27, 2016

I WOULD ONLY RECOMMEND SERVICE. SALESMAN AND CREDIT MANAGERS ARE HORRIBLE. ONCE THEY SELL U THE CAR THEY ARE DONE WITH U. SCOTT IN SERVICE HELPED US GET SOME OF OUR PAPERWORK BUT WE STILL HAVENT RECIEVED ALL OF IT. THE CONTRACT OR NOTHING. THEY LOOSE PAPERWORK AND REQUIRE YOU TO GET IT OVER AND OVER AND WHEN YOUR TRY TO GET CONTRACTS YOUVE SIGNED FORGET IT. THANK GOD SERVICE IS GREAT. SCOTT HAS ALWAYS TAKEN CARE OF US AND HE CAN TURN A BAD DAY INTO A GOOD DAY. IF I COULD PICK AN A STAR EMPLYEE IT WOULD BE HIM

Rone423

Jan 23, 2016

I enjoyed my experience, I received excellent service, everyone wS friendly and kind, the where very knowledgable of what they where selling, and made me feel comfortable financially with my purchase.

Cmfalls1989

Jan 18, 2016

Ciara was wonderful and met all our needs. She was very accommodating and patient. We are thrilled with our new car and are very happy we came in and that Ciara helped expire all options before we left.

Lmorton203

Jan 16, 2016

Eric in the service department is great. He has been my point of contact for quite some time. I appreciate the consistency of working with Eric and his understanding/knowledge of the history of our Suburban. Great dealership!

Lthomas20

Jan 12, 2016

This is the third vehicle I purchased from this dealership and I have received nothing but excellent customer service from Trever Buck. I would recommend this dealership to anyone.

Al Gonzo

Jan 9, 2016

Service was great Scott t got got me in the next day after I call for a service appointment. He was able to check the car and Carly and found other things I needed to work on and gave me a good price thank you Scotty

REVVEDupRevu68

Jan 7, 2016

A Service Team Leader quickly welcomed me, took my keys and got me set up even though my appointment was with Scott, who was on the phone. When I made the appointment, I was told it would take a few hours because I was having a recall repair done in addition to a routine oil change. I totally expected to have to wait around four hours. Scott got me in and out in two hours! This meant a lot to me, because he did not know I was having a migraine and waiting was even more difficult for me.

Wayne2015c7

Jan 6, 2016

Time to change oil in vette. Very pleasant experience and was in and out in short order. This is my second corvette from Hendrick Chevrolet.

Magalama

Jan 1, 2016

I have been taking my 2005 Saturn into Hendricks for a number of years and I have had consistently good service experiences. Thanks, Scott and Matt!

Rich

Dec 31, 2015

This is a follow up review after my initial 5-star review due to the fact that the dealership has been totally unresponsive to my service request about some deficiencies I found with the vehicle. I have tried numerous times to get an answer about a crack in the windshield without a reply back. My next step will be in contacting the owner of the dealership.

Mcgatling

Dec 29, 2015

Every time I have a issue they get things done quickly, and efficiently. I've recommended several people to this dealership. I absolutely love them.

chevygirl

Dec 29, 2015

Can't ask for a better service experience any time i bring my car there. I've recommended them to several people. Scott Tielemans is top notch!!!

Satisfied customer

Dec 29, 2015

We purchased a 2015 Silverado and the experience could not have been smoother. From the first contact via internet sales to the final negotiations and pick up of our new vehicle, everyone we encountered was professional and courteous. There were no hidden costs or items when we arrived at the dealership and all was as discussed. I would definitely recommend them to anyone looking for a new vehicle

BLW

Dec 28, 2015

Eric was my service advisor and he was awesome!! Great service every time I come in always quick and fast! I recommend this dealership to anyone!

Car guy

Dec 18, 2015

I had a great experience at Hendrick Chevrolet in Cary North Carolina . Deb S. Was extremely helpful and professional and made the buying process easy and straightforward. I would highly recommend Hendrick Chevrolet to anyone looking for a great car buying experience. Thank you !

Mkrosky

Dec 17, 2015

Very knowledgeable, professional, and friendly! Easy to do business with, understand your terms and do their best to suit you! I would recommend to anyone!

Suburban 2015

Dec 16, 2015

Always satisfied with service and communication here. Fair pricing and wait time is good. Scott is friendly and helpful. The pre paid oil change program is a good deal.

Sandra L.

Dec 16, 2015

Salesman, Ramone and Office Manager, Harvey were very helpful and worked with me to get the car I wanted. Dealership has a large selection of Camaros and staff were very friendly and courteous.

Lynette Wilkes

Dec 14, 2015

The sales team at this location is outstanding! I had the pleasure of working with Ramone Adams and he was awesome! He was very knowledgable and helpful throughout the entire process. He even called to tell me happy birthday after the deal was done! I have told all of my family and friends about the wonderful service I received and will be back for my next purchase!

Tthomas

Dec 14, 2015

Service director Peggy Erwin was entirely rude when I contacted her for assistance with a matter that involved a recent purchase. If she, as a DIRECTOR of service, was disgustingly rude then I assumed the same of the remainder of the service team she "directs". Definitely disappointing to experience such a horrific display of customer service in my own home town.

Bkhutzel

Dec 11, 2015

As soon as I walked in I was greeted, helped, and asked questions to find out what was best for me and my family. They took the time to figure out exactly what we needed and made sure all the details were taken care of quickly

Ron97vet

Dec 11, 2015

I had a low tapping noise at certain engine speeds. I took the car, a 2006 Z06. Corvette, in to have it diagnosed. The lifters where bad. My service adviser Eric took care of everything. The car was dropped off on a Monday and was completely repaired by Friday. The was amazing to me considering the entire top of the engine including the heads had to be removed and replaced.

BW

Dec 10, 2015

Those are the words I would use to describe the man who runs this store. I spent over 10 years working with Bart. In those 10 years he was always those things. I can guarantee that if you walk into a store that is ran by Bart you are walking into a store that is a Customer 1st store.

Rick

Dec 10, 2015

They did what was asked in a timely manner. The waiting area was neat and clean with wifi and free coffee what more can you ask for.....

Rtemat756

Dec 10, 2015

Excellent sales and service staff was a Great experience everybody was so friendly definitely would recommend to a friend definitely would buy my next new car at your dealership

DonP

Dec 9, 2015

All services were conducted in an exemplary manner, I couldn't be happier.

Rick

Nov 16, 2015

Would have been 5 stars except for grease prints on the driver door post and front of the hood. 1 suggestion would be to include an interior vacuum with service. thank you

Hendrick Fan

Oct 31, 2015

This was my first time using Hendrick. I was impressed. Matt Flowers is very professional, friendly and knowledgeable. I will definitely use Hendrick moving forward for all my service needs.

EmmyLew

Oct 22, 2015

Always the service is impeccable, this is why I have been a customer since 1991. I have no intentions of going anywhere else when the service continues to be above expectations. Great team to work with, I constantly recommend Hendrick to friends and co-workers for exceptional service.

Adam Gohn

Oct 21, 2015

Brandon and Danny were fantastic, I couldn't have been happier with my experience!

Hooksterman

Oct 18, 2015

I was very satisfied with my Silverado purchase and would recommend Hendrick Auto Sales of Cary Auto Mall to any of my friends. The Salesman was very kind and courteous. He listened to what my request were concerning what vehicle I wanted and was relentless toward finding the right vehicle for me.

Chevy lover

Oct 14, 2015

I have two vehicles serviced at Hendrick on a regular basis. One is a 14 year old Silverado that I bought at Hendrick. The other is a 2011 Tahoe, also purchased at Hendrick. Both are great vehicles in part due to the superb service I get at Hendrick.

Adam Gohn

Oct 2, 2015

Ramone Adams and Chris Hooks were absolutely fantastic - I have never had a more enjoyable purchase experience. Professional, knowledgeable, and personable all at the same time. I would recommend them, and the Hendrick network of Dealerships, to anyone looking to purchase a new or used vehicle. This is my 2nd vehicle bought through Hendrick, and it won't be the last. Respectfully, Adam Gohn

RickP

Sep 30, 2015

Most recent and first time purchase was from the Hendrick Chevrolet Dealership for a Camaro SS. All associates are top notch which is why my wife and I have purchased our last 8 vehicles from the Hendrick family. Outstanding members to mention who have raised the bar in customer satisfaction and customer relationship from the Chevrolet Dealership: - Bart Sturm (Retail Ops Mgr) - Milos Sainovic (Bussiness Mgr) - Calvin Leach (Sales Associate) - Bruce Briscoe (Service Mgr) - Jeremy (Parts Associate)

boyboy

Sep 18, 2015

Bought a new 2015 Z06 for $ 94K from this dealership. The paint on car started blistering, popping, cracking, in at least 12 separate areas on car. Service department told me that they would spot paint the car. I took the car to 2 independent high end body shops and they both indicated that the car was contaminated paint from factory and needed to be repainted. After several months of trying to rectify the issue with GM and Hendrick Chevy in Cary they said that they would only spot paint the effected areas. This car had the worst paint of any of the 25 or more new cars that I have owned. Not wanting a $94 K brand new with spot paint, I ended up trading the car in at a several thousands of dollar loss.Car should have never left the factory. They had me between a rock and hard place. Dealer also wouldn't return the full value of the car that I used as money down as my trade in. They would only give me 27K of the 44K that they gave me for my original trade, they said that the car is gone now and I'll never be able to get what they originally gave me 2 months prior. Never been ripped off this bad in my 57 years. DON'T LET IT HAPPEN TO YOU. I feel bad for the poor unsuspecting person that might buy a car from them. Also put several of there programs on the contract after I specifically told them not to. Worst car buying experience ever!

Aurea Ortiz

Sep 18, 2015

My experience with this dealership is extraordinary. The service is amazing and the welcoming that I received is great. As soon I enter this place the person that receive you is Pleasent. They talk and explain everything before he start. This last time also the service was so fast I was not able to finish the coffee they serve for their clients before they call my name that my car was ready. I defiantly go back again and I will recommend this place. It was a great experience.

Kiho K

Sep 1, 2015

The folks at Hendrick Chevrolet worked extra hard to made thing very smooth for me. My sales rep, Scott Little, was the best. He spends days with me to made sure that purchased vehicle was what I needed and made sure that I understood everything about that car. If you want a C7 Stingray, go see Scott Little at Hendrick Chevrolet!

EarlyBird

Aug 14, 2015

I bought my 2015 Cruze in for its first scheduled maintenance. Even though it was early everyone was so nice and friendly. My 2 year old enjoyed the playroom and I enjoyed the much needed coffee. The service was quick and painlesz. I'm glad Dontee my original sales man was able to get me in for an appointment even with none showing online.

KevinC

Aug 9, 2015

Working & dealing with Lawrence was a good experience. Very professional, courteous and attentive to my questions and concerns.

Shanaynay

Jul 30, 2015

I have been taking my 2012 Chevy Cruze to Scott Tielemans since I purchased my car. I can honestly say that I have been to many dealerships and I have never been more satisfied with a service advisor than I am with Scott. He treats my family like a part of his family and ALWAYS has our back and makes sure in no uncertain terms that we are happy and COMPLETELY satisfied when we leave there. I think of him a good friend, not just someone that helps me out. If he was not there as a service advisor I can honestly say that I would go back. I live 45 to 50 miles away, but being treated like we do my Scott, it is sure worth the drive!!!!

mike

Jul 17, 2015

great staff from first contact.helpful courteous and professional.a great place to purchase a vehicle

deann

Jul 15, 2015

Scott Tielemans has been such a huge help to m every time I have brought my car(s) into the dealership for service. I have been able to call and get in at a moments notice when I have had an issue. I think that this dealership is lucky to have this man working for them.

Corvette driver

Jul 4, 2015

My Z06 is the perfect car. I was able to order it exactly as I wanted and the salesman, Scott Little knew all of the secrets. He understood and explained every option to me. After the order he kept me informed about the progress of my build. Tommy Laakso also helped. He handled all of the trade in stuff and made my change from BMW to Z06 perfect. Mike Desmond is a great friend to veterans. This team of his makes the deal easy, explains everything clearly and takes good care of soldiers. I recommend Hendrick dealerships to all of my friends.

ch919

Jun 24, 2015

After scheduling to look at a Camaro, I was greeted by Mike Polito and we went through the normal procedure. I explained from the beginning that I was straight forward and that I was willing to pay $xxx per month and that if their number was above that then I wasn't interested. After they appraised my trade in and I took a test drive, we get some paperwork filled out and he goes to "see what he can do". Mike comes back and says "well the number is slightly higher than what you wanted", to which I stated again , as I had already multiple times, if you can't come in at or below what I want then there is no discussion. At this point Mike became hostile and angry with me. I told him that I wanted the key to my vehicle and that I was leaving. At this point Mike is angry with me which does not make sense seeing as I'm the customer and told him from the beginning what my number was and that I didn't play games. Apparently he isn't aware that the glass box managers office isn't sound proof because I heard the derogatory and rude comments he was making about my wife and I. There are lots of other dealerships in this area that want my money, why would you treat a customer like that when they have so many other options? I will never do business with Hendrick.

Dylan H

Jun 24, 2015

I came from 250 miles away to purchase a 2015 Chevrolet SS - I worked with Chris Hooks, who was a true professional throughout my purchase process. When I arrived he had the car ready, and I was out and on my way within a reasonable amount of time with no surprises, even finance was the best experience I've had at a dealership. I'd recommend them without hesitation.

Monique Joiner

Jun 2, 2015

I purchased a 2015 Chevy Camaro, and I encountered excellent service from Richard and Naraji. They really made my experience a great one, and I will recommend all of my friends to come see them for their purchase. They took out the necessary time to make me feel comfortable, and I'm happy to have met such great people.

Joel

May 22, 2015

I recently bought a Chevy Silverado from Hendrick Chevrolet. Lawrence Broadwater helped me with this purchase. He was incredibly helpful and professional in assisting me with the type of vehicle I wanted. I didn't feel like he was trying to sell me something I didn't want. This is the type of experience I would expect and want from a dealership. Thank you Lawrence.

Jim Taylor Chevy FAN

May 18, 2015

2015 Traverse LT The Service Dept. always does a great job for me.

Mike H.

May 12, 2015

Dropped my 2012 Camaro 2SS off on Saturday, May 9 for annual inspection without an appointment. Dealership worked the car into their schedule in a timely manner.

Emom

May 4, 2015

Danny Dewese was PHENOMENAL at getting my Tahoe in and OUT in the most expeditious and courteous way possible! I was a customer at a different chevy dealer and service department closer to my home, but i have NEVER been happy there and have actually been angry at being overcharged, the poor service, difficulty in reaching a service advisor... soooo I LOVE Hendrick Chevrolet and will be a customer for as long as i own this truck.

Eileen and Allan

Apr 30, 2015

We purchased a new car with the very able assistance of Trevor Buck. We very much appreciated his attention to detail and his over all patience as he explained all the features and benefits of our new Equinox and guided us through the purchasing process. Thank you to all who worked with us. It was a very positive experience.

Nicolia Connor

Apr 17, 2015

I worked with a young man named Lorenzo who was AWESOME!!! He did everything he could to secure the deal and quite honestly, had it not been for him I would've purchased elsewhere! I saw a newer version of my 2012 Chevrolet Captiva Sport LTZ at a location about 40 minutes away for less money. Maybe I am a fool for not going for that vehicle but I wanted to see this young man succeed so I stuck with him and Hendricks rather than going to Leith!

D Evans

Mar 28, 2015

My experience started with a simple email to the dealership. Told them what I was looking and price range. They happen to have the model Corvette i wanted so we went in for a test drive. Told them i wanted to think about it as this would be my first vette and it was a big decision also that i didn't want to be harassed as i made this decision. They honored every request i made. Made the decision to buy it as the price was right and brought it home. Cudos to Manny, Bob and Scott! Thanks for making this dream come true and the process easy. Didn't make me go back and forth between managers as most dealerships do!!!... Loving it so far :) D Evans

Moody

Mar 15, 2015

I brought my 2010 Camaro SS in for an oil change. I have say, as usual, Hendrick Chevrolet provided excellent customer service and the waiting area was immaculate (showroom too). Two thumbs up!

Kenny Rodriguez

Mar 1, 2015

Let me start by saying Scott was great. He went above and beyond what he needed to do to the point he scraped ice off my windshield because i had my 4 month old daughter.Scott made sure i was in and out quick and was sensitive to the fact i was with my daughter. I have always received great customer service from all at the dealership and thats why i keep coming back. I have bought 2 vehicles from you guys and will continue to buy from you guys. Again Scott was great i hope he can always attend to me.

cjackson

Feb 12, 2015

I purchased the 2015 Silverado crew cab LTZ. The staff was especially kind to me since I really wanted this truck at a really good price. Calvin Leach and Jeff Skipper were particularly kind and took care of all my requests. I am a happy, satisfied customer of Hendrick Chevrolet. I will be back.

Shellie

Dec 11, 2014

I just bought my first car from this dealership and everything about the process was wonderful. I went in comcompletely unsure of what I wanted and the salesman Keith helped put me in the car of my dreams. He kept in touch with me daily until my car was ready due to a few modifications I had requested and made sure every request was fulfilled. He's the best!

Chee

Nov 3, 2014

I bought a Cruze 2014 LS from Hendrick Chevrolet. Service is great! Highly recommend!

Doug

Oct 30, 2014

Jason Jackson was amazing. Worked for 4 days to find the right truck and right deal for us. Milos, our finance manager was great as well. We will definitely be back when we are looking to replace our truck.

NCGator

Oct 10, 2014

Brought in our 2012 Chevy Traverse for a routine oil change and tire rotation. We also had a couple of factory recalls performed on the vehicle. The staff was friendly and professional. They did a great job and the work was performed quickly. We even got a car wash!

275K miles on my Silverado and counting

Sep 29, 2014

After checking for the cause of my CHECK ENGINE SOON light, I was told that the problem could not be duplicated. I much prefer that to someone attempting to repair my truck based on simply guessing about the cause.

Tess1313

Aug 21, 2014

The advertised price on the internet was $10000 below what they actually asked for the Suburban. We were told that there were a lot of add-ons. But these were not on the add on sheet, either. Included an additional $4000 for 22 in wheels. And no credit for the 20 in wheels that were on the car when they received. I have never had a dealer EVER do this. Needless to say, we walked out. I do no think it was Will Hancock that was the problem. It was the front office.

Tom, Corvette owner

Aug 20, 2014

My service consultant Taria was very knowledgeable and professional when I contacted her about some warranty work on my car. I needed some parts replaced and an issue with the engine sorted out. The work was done by John a Corvette technician. Very knowledgeable about his field. He allowed me to explain the issue while the car was in the service bay and even encouraged a test drive to make sure the issue was what he thought it was. Both Taria and John made my experience at Hendrick Durham Automall an actual pleasant experience. We even had Troy the Service manager involved with the whole process. This really made me feel special, but I'm guessing this is how all their customers are treated. I've purchased 4 cars from the Hendrick Durham Automall and it's not just about the cars, it's how your treated afterwards.

DONNA

Aug 4, 2014

We came in with a lease from another car company needing to somehow get out of a negative equity problem, Hendrick Chevrolet helped us do this by offering us a new car to purchase rather then lease. Even though we would have preferred to lower our monthly payment more, we felt that in our situation the choice given was the best in the long run. We look forward to getting many other cars from this dealership. By the way we bought a Equinox 2014. Fantastic car, this is the second we have. Thank you Boli!

Charlotte

Jul 21, 2014

I worked with Brandon Coleman at the Cary, NC Hendricks dealership, and he was awesome at answering questions in a timely fashion, explaining details about the car and making my purchase as smoothly as possible. I wanted my vehicle by my birthday and sure enough he delivered. I would recommend others to this dealership based on my experience and will definitely be making my next purchase with Hendricks. Thanks Brandon You Rock!!

Lynne Justice

Jun 25, 2014

Purchased a Certified Used Car two years ago which they maintained beautifully. Went back and purchased a 2014 Chevrolet Equinox. By far, the best car-buying experience EVER! :) Huge thank yous going out to Joel and Brian for being so professional and courteous. I honestly felt like they both cared about getting me the best deal possible - something that used to be rare in the car buying world. The sales format at Hendrick Chevrolet comes across as very positive and not self-serving. I was never made to feel pressured, was offered options and ultimately feel like I was given the best deal possible. KUDOs to the Hendrick Chevrolet Sales Team - I'll be referring you and coming back in two years to trade up again!

D&B in Capital City

Jun 7, 2014

My wife and I were shopping to replace her 8 year old Tahoe and were responding to a letter from the dealership about needing good used vehicles. Our salesman was very patient with us as we worked through all the vehicle options and color combinations. We finally settled on the right vehicle and we love it. While this dealership is several miles from our house, we think it is worthwhile to make the drive to deal with a great staff.

jmorris4130

May 27, 2014

I've never encountered a more arrogant dealership, or one more seemingly indifferent about selling a car. To make a long story short, I had an issue with the negotiation process with my initial salesperson, having identified a few untruths, as well as a total lack of willingness to negotiate a deal in the very reasonable fashion I'd suggested. I then received an email from one of Hendrick's sales managers asking how he could help, and not to hesitate to reach out to him. I sent him an email promptly, asking for his help, and the awaited a reply. 30 hours later, no answer at all. So I called him. I asked, "did you get my note?", imagining that perhaps it just hadn't made it to him. With no apology or excuse, he simply answered, "yep." So presumably, had I not called, he had no actual intention of even responding, let alone make an effort to help (which is what HIS email had originally offered). I then explained my situation, and he said he'd look into it and call me back. Nearly 6 hours passed, and no phone call. I called back AGAIN, and once more he offered no apology for basically ignoring a buyer. He then proceeded to tell me that the car my wife and I were trying so hard to buy was sold to someone else two hours ago. Incredulous and angry, I asked him why he didn't call me back as promised, as I'd have had time to make the decision to proceed with the purchase well before this other customer appeared. He then tried to blame it on the original sales rep, lamely saying, "I thought he called you back." I'm sorry, if you're a manager and you offer someone help via email, I expect it to be genuine when I then indeed take you up on your offer. I also expect that when a manager says he's going to call you back with info, that he will indeed call back and in a prompt fashion.The point is that I shouldn't have to work this hard for the privelage of buying a car from this terrible dealership. Cars are commodities and everyone knows it. As such, the onus should be on the dealership to work hard for my business, not the other way around. Horrible experience, and clearly a cultural issue at the Hendrick company. I would recommend NEVER working with this dealership, as they don't care about their customers, and now I'll be obliged to tell everyone that I can, on this site, and any others I can find that help customers avoid bad dealerships. Gladly going to award my business now to another dealership that actually wants to earn it.

BryanRSchoch

May 23, 2014

I recently purchased a Tahoe from Hendrick, and while it had some problems they made things right. Jason House, the GM, was very professional and took care of us, making sure we were happy.

Jeannette & Eric

Apr 11, 2014

This was the absolute BEST experience with a service department - actually, with a dealership in its entirety! Everyone was friendly, energetic, and went above and beyond our expectations. Generally, when I drop my car off for service or repairs, it goes the same old way -- Drop it off, they call with an estimate, they do the repair, they call to let me know its ready, I pick it up. We thought they were all pretty much the same. Not this dealership -- I was stressed about the repair need. We were supposed to go out of town and wanted to take that vehicle. Scott left me worry free - he got it in to be looked at and had it done at the time he said it would be done. It ended up that we were the ones that couldn't pick it up in time - I called Scott, said that I couldn't pick it (and was upset about it) -- he said don't worry, WE WILL BRING THE CAR TO YOU! They had us off to our vacation in no time. We will never bring our cars anywhere else :) Thanks Scott! Thanks Hendrick Chevrolet of Cary -- you have a wonderful team!

Flycap

Apr 9, 2014

Hendrick has the best inventory I have found of SS Camaros. My salesperson was very knowledgeable. I did not expect them to be open on Sunday. I was surprised that I did the deal that day!

DawnBR

Apr 8, 2014

Bought a 2014 Silverado 1500 Z92 truck fully loaded with 4 year or 60,000 mile warranty. Lamont Greene was the Sales man he did a great job. Helped us with everything we needed, he stayed there late 2 nights straigt. Even made sure we got home safely each night. Very pleased with all the service we got. Brain in finance was nice and patient with us. They all took the time to explain everything to us and answered all our questions no matter how trivial. Couldn't have asked for nicer people to work with on our purchase. Will definitely use their service again and will definitely refer people to Lamont at Hendrick Chevrolet.

Lewis O'Leary

Mar 26, 2014

I can honestly say that I have never been treated like royalty before. The price, the trade in, the interest rate and the overall attitude was second to none.

Sallie

Mar 21, 2014

I was looking for a used suv with low milage and had already found one at another dealership. I persued to Hendrick anyway to see if they had anything. Abbygail was the salesperson that I talked with. I was extremely comfortable negotiating with her and she was very imformative and not pushy at all. She found a NEW suv at the price I was looking for and I was thrilled! She was totally professional and easy to work with.

Charlene Foster

Mar 4, 2014

I would like to give my salesman Rodney Carter a special recognition for an outstanding job. He was considerate and patient me with my purchase. Once I left the dealership I knew I made the right choice on purchasing my new Chevrolet Malibu.

Rick

Feb 28, 2014

The 2014 Malibu was the second car I bought at Hendrick Chevrolet, first being my 2011 Corvette Grand Sport. I was not pressured at all to buy the car. The salesperson was out standing (Tyler Glasgow), he is the salesperson the sold me both my cars. Great experience, would buy again, and will definitely recommend.

2004 Corvette

Feb 28, 2014

Since buying my used 2004 Corvette from Hendrick Chevrolet in Cary NC I have had it serviced at their service center. I had always shyed away from service at a dealer maintainance shop for fear of being over priced and slow. So many times in the past it has been my experience at repair shops that I have been met with arrogance and laziness. My experience at the Hendricks facility has been top shelf every time. I was surprised to be welcomed each time I arrived at this shop by your friendly and enthusiastic staff. My main contact there has been Danny Deweese and would like to give him an extra show of appreciation for always going out of his way for me and my vehicle. Please do what you can to hold onto him because he is a valuable asset and I wouldn't want to lose him as my service advisor. Even though having troubles with a vehicle is a hassle with all the inconvinience and cost, the friendly atmosphere and dynamic staff there really takes the sting out of having to do it. It's nice to know if my car needed a part (and it has) that it would be in stock at the facility and there was a staff of mechanics there who would know how to properly install it. Please thank Danny and the rest of your staff there at the Cary Auto Mall for their great work and attitude. It means a lot to me. And by the way. The new facility is really beautiful there. The facelift to the showroom and especially the new entrance to the service area is very nice. It really gives a great first impression with being so modern and clean. Thanks again and keep up the good work because it is greatly appreciated. Sincerely, Richard Hill. 2004 Corvette.

Satisfied Customer

Feb 20, 2014

I purchased a Chevrolet Silverado 1500. I enjoyed the staff for there help and thanks to them being patience with me helping me to decide the truck I wanted. My salesman Rodney Carter was great.

Trucker

Feb 18, 2014

After a mere 270,000 miles, the power steering pump went out on my 2000 Silverado 1500. So, I dropped it off at Hendrick in Cary, as I have done on those rare occasions that it's needed work. They did their usually great job of fixing it. But, the best part was that they had my truck back to me a day early, despite Monday being a holiday for some people (not me).

camaroguy87

Feb 16, 2014

I was looking to trade my 2006 Toyota Solara for something more sporty and so I was looking at camaros at different dealerships. None of these dealerships really give me what I want, which was a good APR rate, no down payment, and and monthly payment I can actually afford. I looking online for dealerships around my area and I ran across hendrick Chevy in cary, and so I called them and set an appointment with Marcus Jones. Marcus and the guys in finance was able to put me in a brand new 2013 camaro with 1.9% APR, no down payment and a monthly payment I can def afford, and this is actually something I never thought it would happen after I had talked to the other dealers around town. Big shout out to Marcus and the guys in Hendrick chevy in cary for making my dream come true. I love the car. Again thank you guys.

Brittany

Feb 16, 2014

In the past year I have had the pleasure of purchasing not one, but two cars from Hendrick Chevrolet. Tyler Glasgow helped me pick out a 2013 Cruze in June, which was my very first new car. I absolutely loved it, and had a great buying experience. Unfortunately, about a month ago I totaled that car, and needed a new one as soon as possible. The day after my accident, I contacted Tyler and informed him that my car had been totaled. A couple of hours later, he had a brand new 2014 Cruze picked out for me, and somehow had gotten the payment $20 dollars lower than the one I had on my previous Cruze. Needless to say, I was very pleased to be able to have a newer model with all of the same features for $20 less a month. Tyler helped turn my negative situation into a positive one, and I am very thankful for that. He is great at what he does and is an asset to Hendrick Chevrolet.

Steve S

Feb 12, 2014

Best vehicle buying experience I have ever had. Tyler Glasgow originally helped me with my Silverado purchase. He was great to work with. No pressure that you would expect from a large volume dealer like Hendrick. Tyler was very knowledgeable about his products and features. He was able to find the exact truck I was looking for. 3 months later he helped us get my wife into a new Equinox. Same deal, no pressure, helped us find exactly what she was looking for. Most recently he helped get our daughter in a new Chevy Cruze. This was her first car buying experience and Tyler came through again. Hendrick Chevrolet and Tyler have customers for life now. Thank you Tyler.

Karen Seay Harris

Feb 10, 2014

Purchased my 2nd Corvette from Hendrick just a few weeks ago. The staff from beginning to end were great! They make you feel special and really care that your car buying experience is honest, friendly and straight forward. I would highly recommend them to anyone looking to buy any automobile. My most sincere thanks for another great purchase!!

JohnH

Feb 10, 2014

I have been driving a Tahoe since 2007 and it was time to get a new one. I looked online and saw that Hendrick Chevrolet had the best selection of Tahoe's,options and prices. When I narrowed it down to the Tahoe I really wanted and gave them a call it was an easy process from that point on. My sales person was Corey Schulz. He was very pleasant to work with and I felt he was trying to help me get the best bottom line price from Hendrick Chevrolet. I love my new Tahoe and look forward to working with Corey and the service department from this day forward.

Lewis O

Feb 8, 2014

It seems clear that Hendrick Service Department is doing all that they can to please.

Veronica G

Feb 8, 2014

I bought a 2014 Chevy Volt with the help of Joel Hickman at Hendrick Chevrolet. It was a very positive experience for me. I got a decent trade-in value for my car and the finance agent was very friendly and helpful. When I came to pick up the vehicle, it was sparkling clean and Joel took the time to go over the features of the vehicle with me. This is my fourth vehicle to purchase from Hendrick Chevrolet and I would recommend them to anyone and everyone. The staff there is terrific. It was truly a positive and happy experience.

Ashley Smith

Jan 8, 2014

I got a 2014 Chevrolet Camaro from Hendrick Chevrolet. The car was a Christmas gift from my mother. The staff at Hendrick Chevrolet was extremely helpful and accommodating with assisting my mother in pulling off this amazing holiday surprise. They even let her take the car home prior to trading in my other car so as not to ruin the surprise. After Christmas, when it was time for me to sign all of the papers, Bolivar was waiting to greet my mom and I make the process as smooth and quick as possible. Everyone at the dealership was extremely helpful and Will, the original person we dealt with in November when we initially came to check out the vehicle, came to congratulate me and ensure that I was happy with my purchase. All and all, this was, by far, the best car-buying experience I have had!

Keith

Dec 11, 2013

I ordered a 2014 Corvette Stingray Converible in July December 1st. Your representative was great during the tortureous wait keeping me updated, answering my questions and humoring me when I got impatient. When the car was finally built and delivered it was the easiest car delivery I ever experienced. Buying a car with my name on a plaque in the car may have helped a little bit.

Stone

Dec 11, 2013

I had to talked to Trevor Buck on the phone a couple of days before coming down from Danville, VA. I told him I was interested in the 2SS 2014 Camaro shown on the internet. I said I would come down on my next day off. I did come down a little late for my appointment, but still was greeted with smile as if I was on time. I told him I wanted to see the car and he wasted no time in getting it. He made me his top priority the minute we met.I told me about the car and explain the finance. I told him I wanted the car, but had little time. He went right to work on my finance. I found your dealership can truly work miracles to get a person with my low credit score a car of my choice with very little down. Some dealerships tell me they can do, but once I get there its another story. Your dealership does do what it says. A dealership above all others. Thanks Trevor and your whole team.

Corvette Gear head

Dec 4, 2013

A big thanks to Jeremy, Milos, Paul, and Jeff for making my buying experience smooth, seamless, and fun. I would recommend all of you to a friend and know they would be as happy as I was and am.

Nick Venero

Nov 29, 2013

Scott Little excellent to work with. He made the best deal for us that he could get....more then I expected. No pressure sales on his part.

WJCOMEGA

Oct 16, 2013

All all the auto purchases that I have had in my lifetime (17) some came with horror stories. However, Hendricks Chevrolet is by far the best encounter I have ever had. - William Collins

JOHND

Oct 7, 2013

THIS IS OUR SECOND VEHICLE PURCHASED FROM HENDRICK. WE WERE VERY PLEASED WITH THE SERVICE AND HOW OUR SALESMAN HANDLED THE DEAL. OUR SALESMAN WAS BOLIVAR HERNANDEZ - AND HE DID AN EXCELLENT JOB SHOWING US DIFFERENT VEHICLES AND PRESENTING ALL AVAILABLE OPTIONS. WE HAVE ALREADY REFERRED A FRIEND THAT WE KNOW IS INTERESTED IN A NEW VEHICLE. WE WILL RETURN TO THIS DEALERSHIP FOR OUR NEXT PURCHASE.

Tonybfit

Sep 12, 2013

I had an excellent experience with this dealership. Joel and Will both helped me and were an absolute pleasure to work with. Very professional and very nice. Will is even driving out to my home in Wake Forest to have my wife sign some paperwork because she was not able to come to the dealership. This is by far above and beyond when it comes to customer service. I will recommend this dealer to everyone I know.

Lisa Collier

Sep 6, 2013

I bought a 2014 Chevrolet cruze . This was my first time buying a car on my own. Hendrick and Brian Ano made this experience the best. They have gone above and beyond to make buying my car the best. I would recommend them to anyone. The easiest experience I have ever had at a dealership. Thank you so much for the experience. I will definitely be back!!

kenziachinky23

Aug 7, 2013

They pressure you, very rude, lier's, tell you one thing when it's another. I was told THat would check my credit and see if I would be able to get a a car and after everything was done told I had to get the car then ran my credit and seen if I could get a loan for. This was my first car and I explain that to them. And I was sure of if this was the car for. Yes I like it, but was told I could see that nothing would be permitted until I was ready was a lie. So now I have a car and can't do anything with it. So no I wouldn't recommend this dealership anyone.

SamCarter

Apr 7, 2013

We visited the dealership and were instantly greeted by Brian C , he was awesome ! He helped us find the perfect car for us, got the ball rolling and we drove away in our new 2013 car that day ! Everyone was so helpful and friendly !! If you are looking for a excellent car buying experience please go to Hendricks Chevrolet in Cary !

rickhr

Mar 18, 2013

Next to the worst dealer I have have dealt with. They were typical sales people with no care for the customer. I would never go to them. I visited them for a new car on 3/17 and found dishonesty (not in the sales person...he was great)...but in the Sales Manager and his Maintenance Dept. I am glad I did not buy and I found this out first. My recommendation...they are trying rip off customers. Sad!

sbrandon1

Feb 21, 2013

Hi Will was very friendly and he worked hard to get me the vehicle and payments that fit my budget. I am glad that I went to this dealership I was not pressured to buy something I did not want or could not afford. I left happy and made a new friend with Will. I would definately recommend the dealership to my friends and family. Will has a very sparkling personality and smile and that makes all the difference in the world.

md123

Feb 7, 2013

I always took my old car to this dealer to be serviced because I always had a great experience (thanks Dan and Dory!), so when it was finally time to get a new car I naturally came back. Someone recommended me to Marcus, and I was very happy with his level of service. As a young woman I had never bought a car by myself before and had a lot of questions, and he did a great job explaining things to me and was really very helpful. I didn't feel pressured at all, and within a week I drove off the lot in my new vehicle. I highly recommend Marcus to anyone on the market for a new vehicle.

011248140458

Dec 23, 2012

Every person that I came in contact with when I walked through the doors was very friendly and knowledgeable. I felt comfortable throughout my entire buying process. I was "checked on" constantly to see if I needed anything and Barry kept my up to date as to what was going on...what step was being taken and the timeframe. Again, I was very pleased with my experience.

slehrer07

Dec 18, 2012

Had a very enjoyable experience this past weekend in buying my new Tahoe. Vasillis was responsive, courteous, and most importantly, felt that he worked on my behalf. I would recommend the dealership and him to anybody looking for a new car.

vettedude

Dec 4, 2012

I recently purchased a new Corvette and my salesman was Vassilis Gans. Big V is a personable, friendly and knowledgeable fellow who was a pleasure to deal with. I would recommend Hendrick Chevrolet and Big V to anyone looking to buy automobile. I will definitely visit these guys the next time I buy a car.

rc235

Nov 24, 2012

Hendricks and Big V was recommended to me by a close friend that has purchased several vehicles from them in the past. We informed them of the vehicle that I was interested in and it was sitting out front when I got there. Big V is very friendly and "down to earth." Big V does not make you feel that there is a rush and he did not cause me to feel pressured in anyway. He let me know that if I ever needed anything all I had to do was call him and he has stood behind it. It was a very pleasant experience. I was pleased with the service from Hendricks and extremely pleased with all the help from Big V.

MidnightCruze

Nov 21, 2012

My experience with Big V this evening was beyond words. Being a first time buyer I was very nervous about the hidden fees and unknown catch. I was recommended to Hendricks through a friend who had high remarks for Big V. I walked right in and immediately felt welcomed. Big V is very knowledgeable, friendly, and laid back person. He is not your typical salesman who is just looking for a check and sale. I would recommend Hendricks and highly recommend Big V!!!!

crpowell

Nov 14, 2012

I just had the best car buying experience ever! Vassilis Gans is an awesome sales consultant. I was reffered to Hendrick chevrolet by a good friend and was told to ask for Vassilis and I am glad I did. I called him and told him what I was looking for and that I was on the way over to the lot. In no time at all he had a list of vehicles on the lot matching what I was looking to a tee. He answered every question I had and even gave me some information about the diffrent vehicles that I didn't think to ask. He is a very laid back no pressure type salesman and could not have had a better experience than I did. I will refer anyone I know to Hendrick Chevrolet and to Vassilis! I am sure I will be a repeat customer again later on down the road. Great dealership with a great staff!

keylawright

Oct 29, 2012

I truly enjoyed working with the team! I will recommend it to others as well as buy my future vehicles from there! Great job and keep selling those vehicles

geistreiter

Oct 27, 2012

I have now purchased three cars in the last four years from Hendrick ad specifically Vassilis Gan. Vassilis is the best car sales I have ever had the pleasure to work with due to his personality and attention to detail. If he says he will do something I trust him without any need to follow up, not something I can say about previous salesman. If I have any issues I can give him a call and rs assured it will be followed through and completed. As long as he stays with Hendrick I will not work with anyone else. If you are looking for a car and want the best salesman in the state, go to Hendrick and demand Vassilis Gan be the only man you will work with, you will not be disappointed.

TiffanyR

Oct 26, 2012

Will was down to earth and easy to do business with. I would refer anyone I know that is looking for a vehicle. I felt Will was friendly, honest, he made me feel like I could trust him to do right and not just telling me something to get the sale. I enjoyed my buying experience.

fender1493

Oct 20, 2012

I would like to share my experience with the Hendricks Chevy Cary Team. Vassilis Gans (Big"V") Sales Consultant- Great guy,patient and very knowledgable of the Hendricks Vehicles. Big "V" should also be recongized by his management team for his work of Excellence and dedication. Big "V" is a genuine person and talks from the heart. I am a repeat customer to Hendricks Chevy, have purchased many new vehicles. Team Chevy Hendricks Team" goes over and beyond the customer expectation.

cathy.w.poole

Oct 17, 2012

Very helpful. the car I purchased was at another dealership and Will arranged to have it delivered to the local site for my review. Saved me a longer drive.

Goodegg58

Oct 15, 2012

All the people I came in contact with were not only professional, but friendly. I appreciate the time Will Hancock to with me, walking around the entire outside area, answering my questions and never seemed in a hurry....even though it was a Friday night and past closing time. As a matter of fact when I got to the dealership Mr. Hancock had already left, one of the other salesmen called him and he turned around and came back to work....just for me.If all the people that come in contact with ANYONE that works in this dealership I know they will walk away with a smile on their face and feel like they have made a good decision on a large purchase.Thank you,Monica Barnes

jamesdeal

Oct 13, 2012

I was greeted as soon as I arrived and asked how I could be helped. The dealership was nicely appointed. The staff was friendly and helpful. The paperwork and handover went smoothly.

mefallon

Oct 11, 2012

From the initial phone call this was the best car buying experience of my life...and I am 58 years old. Vassilis saw to it that I had a Tahoe prepped and ready for my test drive the moment I arrived at the dealership. He went out of his way to find the color and equipment I was looking for. I made the deal over the phone and when I went to do the paperwork there were absolutely no surprises. The entire purchase transaction took less than 30 minutes. Finally, I took the car back a couple of days later to have an aftermarket option installed and Vassilis had my car detailed for a second time....certainly not expected but very much appreciated. He has also called several times over the past couple of weeks to be sure the car has been what I expected.

Casaroyale1

Oct 11, 2012

Overall I have always been pleased with my experience with Hendrick Chevrolet,in the past with my 1998 Malibu and now with my 2012 Equinox.

jedipfef

Oct 8, 2012

Very helpful, made the purchase of a new car smooth and easy. We went in expecting to just look and be given a run around on price and downpayments, we did not expect to drive home in a new car. After we did the paperwork, Will went outa his way to make sure we drove home in the car we choose that day. Will use them again on a purchase.

Unsound69

Oct 8, 2012

I give them an "A." They picked up where my former dealership dropped the ball and saw the whole experience to the end. They were VERY conscious of keeping me happy and did everything they could to ensure I got EXACTLY what I wanted.

Ck1mmm03

Oct 8, 2012

Will was very helpful and patient as I decided which car to purchase. Milo's was also great in working out the pricing with me.

gjwjr1980

Oct 8, 2012

Will Hancock was great to work with. The deal went smoothly and I paid the price I wanted. I wasn't very happy with the service department on some paint touch up.

JPSCamero

Oct 8, 2012

Will, Brian and Joe were all very informative. They made what might have been a tedious process easy. Everyone was professional while remaining friendly. Definately the best experience with a car dealer I have had.

RyanDoss

Oct 3, 2012

Working with Brian while shopping for our new Chevy Equinox was an extremely pleasent experience. Brian was very accesible via email, phone and text with any questions we had. We never felt pressured to buy and Brian provided us with numerous options so that we could find the package that works best with our budget and needs. I would highly reocommend working with Brian in the future.

CCruzeGirl

Oct 3, 2012

Great experience at this dealership I must say. Vassilis is an awesome sales consultant! He took great care of me and answered every question I had. This was my first car purchase ever and he made the process seem so simple and easy to understand! I'm really glad that there are car salesmen like him, such a great work ethic. When we got out to the car, he explained everything about it, all the features and how everything worked. I did not leave the dealership without any unanswered questions. Make sure when you go Hendrick Chevrolet, Ask for BIG V , he'll take great care of you :)

vickie.l.harris.9

Sep 30, 2012

This was my first experience getting a new car on my own. Brian was very polite, patient, and knowledgeable throughout the whole process. A couple of days after I purchased my car, I still had questions and Brian didn't hesitate to return my calls or emails. He is a great asset to this company. I've recommended Hendrick Chevrolet and Brian to a couple of my friends. I'm really enjoying my new 2012 Chevy Cruz! Thanks to Brian for all of his help.

terry.t.stoner

Sep 27, 2012

I wanted to buy a 2008 Pontiac Vibe that I saw online at Hendrick. I contacted the dealership by phone & talked to Will. I told him I live in Virginia & that I could not come down to see the car until the following Saturday. It's a 4 hour drive. I asked if I could give a deposit to hold the vehicle. They would not do that. I also informed him that I had my financing already approved by my financial institution. I was told on Wednesday that someone from Hendrick Motor Sports was interested in the car & I would know by Friday if it was still available for purchase. I was told on Friday afternoon that it was no longer available. Then I was called on Sunday afternoon & told the vehicle did not sell after all.I did not appreciate the dealers unwillingness to work with me. They would not take a deposit to hold the vehicle. My banks loan dept. is not open on Saturdays so I couldn't have left with the vehicle. Then they attempt to sell it out from under me.This is NOT the place to buy a vehicle. I ended up getting a newer Vibe with 14,000 miles from another dealership for less than they were asking for the 2008 with 41,000 miles.I've told my family & friends about my horrible experience with this dealership & I will tell anyone looking for a car NOT to go to Hendrick Chevrolet. I do not feel the way I was treated is fair. This dealership does not care about your average working person, they are only interested in getting the money regardless of how they go about getting it.

ueatit2

Sep 26, 2012

This is by far one of the best and easiest sales experience I've ever had. Everything was done by phone and internet in keeping me in the loop. Great team! I feel very fortunate that I got to work with these great professionals. Would do it again!Henry Chan

nebaile2

Sep 23, 2012

I began my search for a used Equinox online. I found the biggest selection at Hendrick's, so I sent a request to be contacted. Brian contacted me very promptly and was able to answer all my questions. He was available to meet with me at a last minute notice and worked very hard to find the perfect car for me. He suggested I look into a GMC Terrain, which I purchased.Throughout the sale, Brian was very professional and helped me make the decision that was best for me. He worked very hard to find me my perfect car, and I could not be more satisfied! I felt that he went above and beyond to meet my needs and was always available to answer my questions. I could not ask for a better car buying experience. I was also impressed that he took the time after the sale to show me how use all the accessories in the vehicle as well as followed-up with me to make sure I was satisfied with my purchase. I would recommend working with Brian at Hendrick Chevrolet any day!

theblah

Sep 22, 2012

Our sales associate was very friendly and straightforward. He was patient and answered all of our questions expertly and left us with no doubts.The finance manager was very helpful as well. He took the time to explain all available programs in an easy to understand manner that left us with no doubts.I will definitely recommend Hendrick Chevrolet and shop here again.

edavis0821

Sep 18, 2012

From the beginning Brian M. had impressed us with his prompt response to our online inquiry regarding a new Tahoe. When we called him he met us right away in extremely short notice and never failed to disappoint. He was extremely knowledgeable and was able to answer all of our questions with out being "pushy and uncomfortable." He allowed us to make our own decisions and kept OUR best interest in mind while doing so. We left with a nicer vehicle than we had found online for LESS than we had planned to spend. I could not be more satisfied with our experience at this dealership... from the sales team to the finance department to the detail shop!!!

scbuff

Aug 25, 2012

Working with these two guys was great. Wish I could say that about other dealerships out there. This wasn't a lot of haggling on the price as i was limited in time that day and didn' need a lot of back and forth on the price. Got the price I wanted on the car and my trade-in and it was wrap. highly recommend these guys

tracnunn

Aug 22, 2012

People were genuinely friendly and helpful. I'm happy with my vehicle and the service that has been provided to me. Marcus was awesome!! He was never pushy, was supportive in my search for just the right vehicle as well as the process of financing.

cg77474

Aug 17, 2012

My wife and I had a great experience at Hendrick Chevrolet. We were given all the information we needed and wanted. We will be returning there for our next car purchase. I highly recommend this dealership if you want excellent customer service and a fantastic car buying experience.

leah.a.foote

Aug 17, 2012

Let me first say that when we walked into the dealership we were only purchasing a used car for my son. By the time we left that evening, we purchased a brand new 2012 Silverado and a brand new 2012 Cruze (my son is ecstatic because he got the 08 Silverado). We initially met with Al who was wonderful, he was still learning so Drake and Jeff came on board to assist.Purchasing 2 vehicles can take sometime, but everyone was more than willing to help out in anyway (they even found time to get us something to eat as the day went on). Now being honest, I did have a problem with my Cruze, but the dealership stepped up right away and took care of all my concerns. My experience with both Drake and Jeff showed me that it isn't just a sale with them. We went to Hendrick Chevrolet because we they are known for their customer service. Our experience with their team at Hendrick Chevrolet just confirmed that. I would not hesitate to recommend them to anyone and if you do go Ask for Drake and Jeff.

Wolfepackmom

Aug 16, 2012

Best buying experience ever buying a car! The team at Hendrick worked effortly to get the Suberban I wanted at a price I could afford. "Big V" my salesman made sure my every need was attended to(even entertaining my kids). I will definately buy from these guys again in the future. They were fair and fun!

pjsnead

Aug 15, 2012

One of the best sales associates that I have ever worked with! The whole experience was top notch from the start to the finish. I highly recommend "Big V" and his sales team!

richaross

Aug 9, 2012

Tony Danias turned a lemon into lemonade with our situation. When I called hime about the wreck, he calmed me down. He made arrangements for a rental car, towing and the repair of my vehicle. Tony put my family at ease about our situation. Plus the car looks great after all the repairs. What a guy!!!! Way to go Tony!!!! It is Henderick and Tony for us.

bbudman

Jun 14, 2012

I have purchased three vehicles from Hendrick Chevrolet, two Corvettes and a Tahoe. Overall, I would have to say that the buying process exceeded my expectations in every way. Sure, I could have gotten a little better price out of town but I would rather purchase my new vehicles locally especially when it comes to the level of service that I receive from Hendricks! Lamont is a great salesperson and a valuable asset to the Hendrick team. He really works hard to earn my business including staying after hours to complete the sale and make sure we are happy before we leave.

doysterbar

Feb 23, 2012

My first visit was after contacting them about a suburban. I received the usual Hendricks BS about congratulations on my choice, etc. upon arrival, I met with the salesperson that contacted me and he had no idea where the vehicle was. We drove around for 20 minutes looking for the vehicle and then he found out it had been sold. Did I mention, I live 2 and half hours away. My second experience about 3 weeks later they advertised a Tahoe and once again ,I was contacted by the same salesperson, I asked all the normal questions and 6 hours later was back on my way to Cary. Short version, the vehicle was 2 wheel drive instead of 4 as I was advised.Not one Manager came to talk to me and Drove 2 and half hours and 70 dollars in gas home.The salesman told me that HE was having a terrible day, really! WORST CUSTOMER SERVICE EVER !!

brianpope

Nov 4, 2010

Ive purchased many vehicles in my life and the experience at Hendricks Chevrolet in Cary, North Carolina was my worst experience ever;At the dealership: 1.The vehicle price didnt match between the sales rep (John Neff) and the sales manager2.The sales manager (Jason House) was very rude and loud3.I had to ask several times for a vehicle to drive home (over 40 miles away) since I traded-in my vehicle. The sales rep repeatedly told me that the manager hadnt made his decision yet about releasing a vehicle for me.Before Vehicle delivery: 1.I was told that they could have the vehicle I ordered within 24 to 48 hours. That was not the case; 96 hours later the vehicle arrived. Normally the delivery time wouldnt be an issue but I informed them that I was scheduled to deploy that following week.2.I ordered specific wheels for the Tahoe (already purchased them separately with a credit card); prior to the arrival of the vehicle the sales rep sends me an e-mail wanting me to except a totally different style wheel.3.Through-out the 96 hours the sales rep would tell me that the vehicle was on its way. After Vehicle delivery:1.Also during this process I told the sales rep that I still had items in the vehicle that I traded-in and that I would get them when I pick-up the Tahoe (fortunately my deployment was delay couple days) 2.I arrived at the dealership expecting to see my items in a box, only to realize that the trade-in was gone and no one had a clue of where it was or how to retrieve my items; the worst part was that no one attempted to find the trade-in, in which I still had the title too. Zero initiative at this dealership. I was scheduled to deploy that night and I spent over three hours at the dealership with my family while they all did nothing.3. The Tahoe was dirty with water spots on all the windows (looked like a 5 year old tried to wash it)4.It had scratches in the paint (wife took it back couple times, and they made it worst)Summary: This is only a snap-shot of my horrible experience at Hendricks Chevrolet, I could write a book on the incompetence there. If I wasnt deploying I would not have purchased anything from that dealership, but I needed to leave my family with a reliable vehicle. Bottom-line I was treated like I purchased a $1,000 car instead of a $50,000+ vehicle. The attitude there seemed to be well make our sales anyway.

macbethany03

Aug 19, 2010

Our family had a great experience at this business after a terrible one at Reed Lallier in Fayetteville. We called from Fayetteville to discuss what we had in mind before making our trip to Cary, and Abby did the research that we needed so that we knew what they had to offer before we made our drive. Johnny was our salesman and wasted no time getting us exactly what we wanted without pressuring us into buying something we had no interest in. We traded in two Silverados for a Traverse. The appraisals on our Silverados were very reasonable and we were given a generous rebate for a 2011 Traverse. We didn't want an entire luxury package but wanted a sun roof. At Hendrick this was no problem---they are adding a sun roof to the Traverse that suits our price range. The facility at Hendrick is really nice and they offer complimentary popcorn and drinks and also have a child play room next to the waiting area, which is a great way to kill time with small children. I know it was a Godsend for us! The staff is very friendly and the employee who conducts internet business for them went out of his way to come thank us for our time. I'm certain that anyone who comes to Hendrick will have a great experience.

jbrewster86

Nov 28, 2009

I thought that it would be worth mentioning that this was the best dealership that I have ever gone through. I bought my car in 2004 and still look back on that experience when I am dealing with other dealerships in the different places I have lived. They just do not compare to Hendrick Chevrolet.