Used Cars for Sale at Hendrick Honda Pompano Beach in Pompano Beach, FL

strutpeace

Nov 7, 2016

i saw a car via the internet. I asked for a response. I received one the very next day. i am not sure who contacted me. but she was very helpful. I liked what I saw on the internet and really wanted this car. She told me I could come in and reserve the car with a deposit. I came down and was greeted by Luci Conrado. She escorted me to the car. i took it out for a spin. I liked what I saw and put down a deposit. Luci was very nice and informative. She instructed me to let her know when I would be coming back to pick up the car so that she can have it ready for me. I did and she had it road ready. Smooth service.

Uncle Bill

Nov 7, 2016

A delightful experience !! Ms Harper treated me like royalty, Jandel guided me through the service process and kept me informed. Kudos to Calvin in parts and all of his diligent efforts. A spotless facility and fair coffee...Thanks Guys !!

MCBS LLC

Nov 4, 2016

As soon as we walked in the dealership we felt the friendly personal in sales and financing as well glad to chose this dealership. Our special thanks to Troy Alley and Ronnie Alimoradi for the excellent quality service. If we know any family member or friends we will recommend you guys.

Anca Costea

Nov 2, 2016

Bill Chughtai is a real professional client advisor.He helped me to purchase the Honda I wanted. He knows all Honda cars and takes his time to explain in details all new features of my car in the most knowledgeable and professional manner.Thank you Bill!I had great customer service and best price as well.Hendrick Honda team is very helpful and ready to do their best to please customers.

CMR1117

Nov 1, 2016

Excelente trato y servicio, ademas luego de realizada la compra el vendedor Jose ramos siguio pendiente y en contacto conmigo de verdad muy agradecido por su trabajo.

Danamarie1990

Nov 1, 2016

I went into the dealership needing a new car that day. I had a specific budget that I needed to stick with. Everyone that worked with me was very friendly and helpful and I absolutely love my new car!

Rbrito71

Nov 1, 2016

Jose was very helpful and knowledgeable about my questions and needs regarding leasing a new Honda Accord. He made his best to understand my needs and was able to come up with an unbeatable price. He was never pushy and we felt valued and respected. I fully recommend this dealership and Jose. Great experience!!Thanks Jose!

mojo

Oct 29, 2016

my experience with the staff at this dealership was great, everyone was quite helpful,they made sure that i got exactly what i ask for, especially the sales staff that attendedto me, thank you John Budree.

JUDYDIT

Oct 26, 2016

I had been very upset after losing my 16 year old Odyssey in a one car accident. I loved the van and was looking to get another Odyssey. I was greeted by James Jordan and asked if he could help me. He very patiently listened to me as I told him my long story about my accident and how I wanted another Odyssey. We looked at a van and it seemed so much larger than my 2000 (it was) and I knew it was more car than I could handle. James and I discussed some other options and we finally decided that the right car for me was the 2016 CV-R. We went for a test ride and I really liked the car. We did all the paper work and I would soon have a new car. Ironically I took title on 8/10/16 exactly 16 years to the date I got the Odyssey 8/10/2000. James took me out for a driving lesson and was so good at teaching an old lady about all the things that were new to me. I have been back several times for him to explain things that I didn't understand. He has been like a good friend through all our dealings and I'm very glad he was the one who greeted me when I made the initial visit.

Megri94

Oct 23, 2016

I came here to lease my first car. James and Mehran were great at listening to and answering all my questions. They made it such a pleasant and easy experience.

Kiana

Oct 20, 2016

Lucy Conrado was so sweet and she help me get the car I wanted. She made sure she work with me to my satisfaction and that my financed was something I can afford. They worked with me and helped me get into my new car.

Honda

Oct 19, 2016

The sales agent at Hendrick Honda was very knowledgeable and listened carefully to my transport needs, His recommendation was spot on. The transaction was handled very efficiently and professionally.The paperwork was seamless and I received my vehicle without delay despite the business closures due to Hurricane Matthew.Well done team Hendrick Honda !!

Tony

Oct 15, 2016

Michael was very helpful with the purchase of a pre-owned car. The process was quick and efficient and I'm satisfied with the purchase.

arlenetrigo

Oct 12, 2016

I would like to say that James Jordan helped me lease 2016 CRV limited edition. I believe he understood the safety I was looking for in this vehicle and my financial limits. Very happy with this carand have been going to Hendrick Honda for the past 3 years and the staff is terrific at this dealership.Arlene TDelray Beach

Carguy91

Oct 12, 2016

James was amazing and I would recommend him to anyone looking for a new Honda! We love our new car and would happily do business at Hendrick Honda again.

Gil S Allouche

Oct 8, 2016

Not reliable!! Stay away!!I came there after I saw an online advertising of Honda Odyssey for 278$, nothing down.Talked to "David Emmer" over the phone and he confirmed that there are NO additional fees except for the the tax and transfer of tag.Well.. when I came there, suddenly, this was the "last week deal" .Now I have Jack Williams at the dealership explaining me that the online people ( David Emmer) has to give information that is not correct because they need to create traffic.That's when I lost it. I found my way out myself.

waseem

Oct 7, 2016

I had a great experience dealing with Troy Alley in sales and Ronny in Finance, they were so helpful in my transition from Old Odyssey to New Odyssey 2016. I will definitely recommend to my friends.

Randy Hernandez

Oct 3, 2016

I have bought a total of 6 cars from Mansur Khawaja, first when he was in Dade County, and then in Pompano Beach. he is very professional and will go the distance to make you completely satisfied with the car! The finance manager Arshad Haq will move heaven and earth to get you the best deal. If need a car, go for Honda, they are the best cars!

Coleen123

Oct 3, 2016

I bought a 2016 Honda Civic Hendrick Honda my dealer did a great job in selling me this car. It is in great condition and so far I have no problems ... With that being said I'll definitely be back in the future for another car..

Master Mechanic

Oct 2, 2016

Went in to the used department to check out that red 97 Mustang Cobra and had the worst customer service I've ever seen and dealt with.There trying to sell a Ford mustang cobra with many problems that was wrecked with hood and fenders made in Taiwan... The salesman was a complete idiot I kept telling listen to the terrible grinding noise the transmission is making but he never heard the loud noise in every gear. I told him I was gonna take it to fifth gear... he was like NOOO FIFTH GEAR IS 60 70 MILES AND HOUR...what a clown. So I asked if we could bring the car in the shop so I can check under the car to make sure everything is alright but he said I had to sign and agree on there price first before I Inspect the car WTF ??? Me master certified mechanic worked at many dealers can tell you this place is full of unqualified people and rats real man talk.They E-mail me many times ...No I don't recommend this dealer.

Gayle Anne Seale

Sep 30, 2016

We recently leased a 2016 Honda Pilot with Hendricks Honda, Pompano Beach Fl. Our Salesperson was Andrew Craig. Our experience with Andrew was perfect, everything about the car was clearly explained to us and our paperwork was handled quickly and he called our insurance company to add the car on for us. We would surely contact Andrew for our next lease or purchase! The people we met at Hendricks were very professional and we would highly recommend this dealership.

Arlene T

Sep 29, 2016

My 2nd time at Hendrick Honda, James Jordan assisted me with leasing a 2016 Honda CRV, he listened and did his exceptional best to put me in this vehicle andworked very hard to reach my financial limit. Hendrick Honda employees either in sales or maintenance have been the best for the past 3 years. I recommend this dealership and James Jordan he was truly great, left very happy in my new car.Arlene TDelray Beach Florida

Sammy007

Sep 28, 2016

Andrew Craig was really wonderful and helpful. Offering options that ultimately guaranteed me the car I wanted. I would return to Andrew for any questions or concerns I may have in future.

letitia902

Sep 28, 2016

The reason that I choose Hendrick Honda is because it is not very far from my home. Compared with other Honda dealer, this one is not as new as Delray Honda but a little politer to customers like us international students. We overcame a series of problems and purchase my ideal Accord! Anyway, thank you Andrew Craig that spared time on helping me. He works really hard. I also appreciate my friends that give me big favor cause I am new here and know few about cars.

ANGELA LOVE

Sep 27, 2016

TODAY I VISIT HENDRICK HONDA FOR A OIL CHANGE AND I RECEIVED THE BEST I MEAN THE BEST SERVICE EVER SINCE I BEEN COMING HERE. MY SERVICE ADVISOR JUSTIN FERNANDEZ WAS AWESOME HE IS MY GO TO GUY FROM THIS DAY ON WHEN I NEED SERVICE.

Scubadave

Sep 26, 2016

We stopped in to look at a used Honda CR-V that they advertised on the internet. The internet manager was not able to help us so Andrew Craig took it upon himself to help us. We took a test drive and afterwards we decided to purchase the car. It was at the end of the day but he worked diligently on the paperwork as did Ronnie, one of the finance managers. They both knew I needed to warp up the transaction quickly. The dealer provided a fair price and i am happy with my purchase.

Genna1029

Sep 16, 2016

Troy Alley was exceptionally wonderful in his approach, offering options that ultimately guaranteed me the car I wanted. I would return to Troy for any questions or concerns I may have in the future.

always happy with Hendrick Honda

Sep 15, 2016

I have purchased multiple cars over the years for myself, my wife, my mother and my daughter. We have worked with Mansur Khawaja this time as well as a few times in the past. We have also had the opportunity to work with other professional car sales personnel and the purchase or lease process all the way through the finance department was ALWAYS a wonderful, easy going, professional, respectful and personal experience. I have seen and dealt with other dealerships and you can feel it in the air that they are only interested in the money not the client. I can clearly state with confidence that Hendrick Honda is interested in the client first. These people I call my friends and would gladly share a meal with them. If you have not tries Hendrick Honda in Pompano Beach, you are certainly missing a truly different car buying or leasing experience

Pretty in blue

Sep 12, 2016

John Budree listened and was responsive to my requests. There was no double talk. He made it easy. He was efficient and did not waste time. I felt he was on my side

Ney Araujo

Sep 9, 2016

Great service, fair price and easy negotiation. I really recommend!!!

BPM

Sep 4, 2016

We purchased our first Honda Accord at Hendrick Honda in 2001. In 2014, John sold us Honda Accord and in August 2016, we just leased a Honda Civic car from John Budree which will be our third transaction with the dealership, and second with John Budree. We are so impressed with Johns customer service, knowledge of vehicles, and follow up that we continue to come back to him. He always provides good advice on the car under consideration and makes very good recommendations. Overall, he is a great guy and we love to do business with him and recommend him to our friends and family. Our experience with the Finance Officer was also very good.

Budpcola

Sep 2, 2016

I was replacing a CRV that was wrecked. I had spoken to the Internet coordinator and he told me to come in for my best price. I walked in and was greeted by Michael Marcello, Sales & Leasing Consultant . I told him the color and trim level I wanted. He asked me what price I had in mind. He came back within a few minutes and gave me a price within a hundred dollars. I gave him a deposit and he said he would have it there within the next day. He texted me and told me about when it would be there. Easiest car deal ever. I have bought 40 cars/trucks in my lifetime! Very pleasant experience! Curtis P

hzyang

Aug 31, 2016

We were in on a Saturday afternoon. Everyone was nice. John Budree was very professional and helpful and he understood my needs. He helped me to go through all the details and did everything he could to make the whole process smooth and easy. Ronnie Alimoradi also did a great job. He understood my financial situation and explained everything clearly and professionally.

HondaFan

Aug 24, 2016

Simple, honest and hassle free vehicle purchase experience. Be sure to ask for Mansur Khawaja.

DebbieD

Aug 22, 2016

AS A SINGLE WOMAN PURCHASING A NEW CAR IS NEVER A PLEASANT EXPERIENCE....BUT JOHN BUDREE CHANGED ALL OF THAT FOR ME !I EXPLAINED TO JOHN EXACTLY WHAT I WANTED, WHAT I WAS WILLING TO SPEND ANDNOTHING MORE OR LESS.JOHN WAS VERY ATTENTIVE, PROFESSIONAL AND LITERALLY GOT ME THE CAR I WANTED FOR THE PRICE I NEEDED. HE SAW EVERYTHING THRU PERSONALLY RIGHT DOWN TO GOING IN AND COMINGOUT OF THE FINANCE DEPARTMENT, EXCELLENT JOB !!!!AGAIN, THANK YOU JOHN I LOVE MY NEW CAR :) ANOTHER THANKS TO RONNIE IN FINANCE, YOU TWO GUYS MAKE A GREAT TEAM.DEBBIE DALTON

Mmoore0520

Aug 21, 2016

Everyone couldn't have been any nicer. James Jordan was very understanding to my financial situation and did everything he could to help me and kept me in conversation to help pass the time wating for the financial outcome. Along with Ned Brown understanding and making everything work . You are all the best!!

Michael Rice

Aug 19, 2016

If you are buying a Honda in the Ft. Lauderdale area consider going to Hendricks Honda to see Andrew Craig and John Grasmick. Both were instrumental in making sure I had a fair deal and was treated like any customer would want with professionalism and courtesy. Initially I worked with Andrew when you come in the dealership ask for him. He will make sure your are taken care of without being pressured which is what all customers enjoy. John was polite and went to out of his way to make sure we could finalize the deal. Without question I recommend these two gentleman if you are in the market for buy a Honda vehicle. Big thanks to both of you!Michael Rice

Barna

Aug 14, 2016

Kamal Mohammed, was very friendly , he explained everything I needed to know in a professional manner. That was exactly what I needed. Thanks a lot, Kamal.

Joan Mensh

Aug 14, 2016

We saw a specific Honda accord and color on the internet and went the same day to purchase it. Although it had been sold they found exactly what we wanted and we bought it. Bill Chughtai was very efficient in showing us how everything worked and spent a lot of time on programming and explaining the telephone system.Ronnie Alimoradi was very efficient, explained everything thoroughly and made us feel comfortable.

NewHondaOwner

Aug 12, 2016

I hate going to auto dealerships, but this was a quick and painless experience. I was in and out with a new car, at my price, within 90 minutes. Ask for salesman Andrew Craig -he was very knowledgeable about my vehicle, and was easy to work with.

BocaJ

Aug 12, 2016

Buying a car at Hendrick Honda was a pleasure. Everyone was friendly and helpful. James was his usual friendly and respectful self. He knew all aspects of the vehicles and answered all questions. In addition the deal they offer is the best around.

2016sport1

Aug 11, 2016

Bill Chughtai , my sales rep, did an excellent job at making my purchasing of this vehicle a very easy experience. Dave Reeve honored the internet offer.

femalecarbuyer

Aug 8, 2016

I needed to buy a car quickly and I knew I wanted a Honda CRV. John was very helpful and made the whole process very quick and easy. Miguel made the financing a very smooth and painless process. I would recommend this dealership over others in the area.

Jhino13

Aug 3, 2016

I received prompt service when I came into to look at cars. Jose was knowledgeable and easy to work with. The entire staff was corteuous and receptive to my needs in terms of pricing and the type of vehicle I needed.

Cmcnuff01

Aug 3, 2016

Michele was very very helpful thank you.and helpful,when I had a problem he was very helpful.all the guys was so helpful. Coffee is good. If u need a good finincing and good services please go to him

jerry-robbie

Aug 2, 2016

We leased our 2016 Honda EXL with the assistance of Andrew Craig at Hendrick Honda, Pompano Beach. Andrew Craig was extremely familiar with all of the Honda Accord models and was extremely helpful guiding us to our decision. He was absolutely wonderful to deal with and was extremely concerned with making our car leasing experience a good one. Andrew Craig was very attentive to us and explained all the specific details of the latest safety features available such as the braking/collision mitigation system as well as the adaptive cruise control feature. Andrew Craig followed up with us after we leased the car to ask if he could be of any further assistance. Andrew Craig has an admirable work ethic, is very courteous and most definitely made our car leasing experience a pleasant and stress-free experience. Ned Brown in the Finance Division was excellent to deal with, extremely knowledgable & organized. We will most definitely recommend Hendrick Honda Pompano Beach to everyone.

rfredericks

Aug 2, 2016

My wife and daughter were both interested in new CRV models, and thanks to both Kristin Waldrop and John Budree the purchase experience was very professional and efficient. Kristin provided us upfront pricing estimates and John ensured those estimates applied to the vehicles purchased and got us a fair trade value as well. Couldn't be more pleased with the buying experience. Thanks again to Kristin and John!

Kveta

Jul 25, 2016

I was pleasantly surprised to find such a professional, knowledgeable, and sincerely nice service advisor. A+++++++++++++++++++++Dylan is a great example of what EXCELLENT customer service is and should be like. Thank you,Kvetoslava Macugova

rmwebb1

Jul 23, 2016

I bought my last 2014 Honda from Hendricks and had a great experience. This time it wasn't as good. I used the American Express Auto Program, had been talking to Dave Reeve for about a month, and had agreed on a price. Since they didn't have the car and were receiving 2 of them I asked him to let me know when he had the car. Yesterday the cars came in. I was ready to purchase the car but when I received the OTD price I noticed that their Dealer Fee was $100 more ($799) than other dealers in the area. To make a long story short, Dave would not come down the $100 and said they would "pass" on the sale. Later last night a new car manager spoke to my husband and now the total OTD price had jumped $500!!!! This morning again Dave called me again quoting the "new" price. I asked him why the car was now $500 more and his answer was because my husband had said that we would buy it from Auto Nation. Seriously, what a bunch of idiots .... we were $100 apart before everything went down the drain. It's their loss ... if they would have looked at my previous purchase from them they would have noticed that I bought the service contract and their extended warranty. Will buy the car from someone else at the AMEX negotiated price and not be ripped off. Would give them zero stars if I could.

SaraC410

Jul 13, 2016

After walking out of three dealerships, I went into Hendricks Honda exhausted and just looking for what I wanted. I didn't want to haggle over price or be convinced into leasing. I knew my budget and that I wanted to buy. Kamal Mohammed met me at the door, and the experience just went up from there. He was so attentive to my wants and needs in finding me "dream" car. I am loving my first Honda and am happy to be apart of the family! I would recommend everyone I know to go in and speak with Kamal!

SaraC410

Jul 12, 2016

After walking out of three dealerships, I went into Hendricks Honda exhausted and just looking for what I wanted. I didn't want to haggle over price or be convinced into leasing. I knew my budget and that I wanted to buy. Kamal Mohammed met me at the door, and the experience just went up from there. He was so attentive to my wants and needs in finding me "dream" car. I am loving my first Honda and am happy to be apart of the family! I would recommend everyone I know to go in and speak with Kamal!

Mario8

Jul 8, 2016

We left very satisfied and happy with the good attention from all the staff; especially very happy to help me get the financing that best suits my pocket.

Impressed consumer

Jul 8, 2016

I have been servicing my vehicle since 2012 and wanted to point out that Erica goes above and beyond to provide outstanding service. Shes is dedicated to satisfaction and is a rare find in the auto business.

Rob

Jul 7, 2016

My sales person Troy and my financial manager Ned were very clear and professional throughout the buying experience. I would recommend Hendrick Honda for your next car purchase.

Adele:)

Jul 2, 2016

My sales person Faizan and my financial manager Arshad were the best I would recommend Hendrick Honda to anyone looking to purchase a Honda

MARCBR77

Jun 28, 2016

Here we were back again for another day of great service. My wife and I returned for our 2nd Hendrick Honda car...a Modern Steel CRV and it was just like the first.... Excellent Service . Troy made sure we satisfied and took care of us like we knew he would. We would always recommend him and Hendrick Honda anytime.

David_P

Jun 27, 2016

I bought a new car (Honda Civic) from Hendrick Honda Pompano Beach dealership with big satisfaction and left the premises with an excellent impression of people who served me there. The process of buying was smooth and pleasant, everybody was professionally knowledgeable and polite, Kamal Mohammed deserved only best words to describe his service to us. Dave Reeve was very good in our exchange of phone conversations preceding our visit. Edwin, financial adviser, was also very good in guiding us through all details of the paperwork and financial options. Great experience!

Febbee

Jun 26, 2016

Jack Williams was very helpful. It was easy going into my new car I wouldn't go anywhere else .it was a very pleasant experience. And Miguel sarria in finance I can't express in words how helpful and friendly ,

Joshua Levy

Jun 20, 2016

Hendrick Honda continues to shine. Their sales professional John Budree matched an incredible price for me on my Odyssey (one that I'd obtained previously when I picked up two cars at once.) AND the 2015 is an unbelievable power wagon. Five car seats, mega carpools, and outstanding cargo capability with the seats easily removed. I moved my apartment by myself except for a huge China cabinet. I love the car, I love the dealership. Go to Hendrick Honda and ask for John. You will be as happy as I am.

Ruth

Jun 15, 2016

As my previous experience, this time it was easy to get my new Honda, because the seller was very friendly and helped us to get the best price we were looking for.

Clarence Pennybacker

Jun 13, 2016

Hendrick Honda was the second Honda dealer we visited....should have been the first. We had a pleasant buying experience working with the sales team at Hendrick.

Pilot Owner

Jun 13, 2016

This is the second vehicle I have purchased from this dealership. What makes the difference is the people. Our sales guy David Emmer was great. No sales pressure and he was on top of everything. Great experience.

carguy jimbob

Jun 12, 2016

The salesman Qunnton White was a joy to work with. Very informative, relaxed and no pressure. A very pleasant laid back personality. I would definitely buy another car at this dealership and certainly recommend Hendrick's to my friends.

Annie

Jun 9, 2016

As a woman trading in and buying a new car, I was prepared for the possibility of some patronizing and pressure tactics. I couldn't be more delighted and impressed with my interactions with the team at Hendrick Honda...especially Nick Aiello, my salesman. He is a good listener, attentive, knowledgeable, professional and accommodating. He was patient answering all my questions no matter how trivial or basic especially when it came to the current technology in my gorgeous CRV. This positive experience has ever changed my notion of car salesman and car buying in general!

Helen129

Jun 4, 2016

I recently purchased a new Honda Accord 2016 and traded in my 2009 Accord. It was a pleasant experience. Our salesman Kamal Mohammed explained the features of the car in a clear and simple way. Clint Briggs and Ned Brown also make the process go smoothly!

Carolina N

Jun 3, 2016

I bought my brand new Honda Civic 2016 a few days ago at Hendrick Honda in Pompano Beach, Kamal Mohammed made all the difference. 5 Stars to him for helping me with everything, he even went to Miami to pick up the car for me so I could take it home the same day. He made sure that I understood how to use the technology in the car like Apple pay and all the features. Ned Brown, the finance manager was also great and was fast helping me with my paperwork.I recommend Honda Hendrick Pompano Beach and already share Kamal's card with some friends that are planning on buying a new car soon.Love my new car!Carolina N

nygirl325

Jun 1, 2016

I was very pleased with this dealership. No pressure & I LOVE MY NEW HONDA. I would recommended my friends to go here when looking to purchase a new car.

faybar

Jun 1, 2016

I went in to inquire about trading in my car. I left with a fairly priced vehicle and the staff was all very attentive and helpful, they answered all my questions and were able to accommodate my situation.

Debr740

May 28, 2016

I stopped by for a brochure and left in my new car. James Jordan was a pleasure to deal with, he went above and beyond answering all my questions and concerns. I never felt rushed or pressured , it was a very easy and enjoyable experience.

Roscoe Harris Jr,

May 27, 2016

From the beginning to end everything went smooth and the people inside was very friendly ! And also Bill Chianti made the experience a joy and exciting.

Arlene

May 26, 2016

Even one star is one star too many.I can't even spend the energy to describe what a scam job I just experienced at this place. I went in looking for a Certified Pre-owned car, found what I wanted. negotiated the price, and finally, after 2 visits and almost 4 hours got into the Finance Office to finalize and pay CASH. At this time I was told I had no warranty. What? I specifically asked for a "Certified PreOwned car," I said. The salesperson, who is the victim of a sleazy management team, was forced by his manager, Cesar, to slyly remove the warranty, which took care of the amount we negotiated down to the price I agreed on. Shame on you all! You could have had a happy customer and a great deal, but instead chose to take the low road. No integrity. So sad. Everyone I know will know. And by the way, calling me the"mean and scary lady" even in jest, doesn't cut it. Nor does calling me "Dear" in your typical condescending way towards women buyers. Makes car buying even worse than you think it's going to be! I'll make sure not one friend I know buys anything from them.

Mariana65

May 24, 2016

Personalized service that is hard to match! From the first contact with Kristin in internet sales to the moment I drove away in my new HR-V I felt that my needs where a top priority.They made every effort to make sure I feel like a valued customer. There was no hassle and what was promised had been delivered. Even the follow up emails and phone call proved to me that they care and appreciate my business. They don't close deals, they build lasting relationships. Give them a try, you won't regret it.

Mariana

May 23, 2016

Personalized service that is hard to match. From the first contact I had with Kristen in internate sales I felt that my needs were top priority, I felt valued as a customer throughout the entire process. Even after I drove away in my new HR-V, I was assured with follow up emails and phonecalls that they care and take pride to keep customers happy. Give them a try, you won't regret it.

Mattuntapped

May 22, 2016

James Jordan made my experience buying a car very relaxing and enjoyable. I came in with concern due to being buried in my previous lease. He worked with me even when I thought I was doomed and we came down to a price and eventually made the sale final. Love my new car and I will absolutely be recommending James to all my friends who are in the market for a new car. Overall great experience!

Honda man

May 19, 2016

I was forced to purchase a vehicle on short notice as a result of my prior vehicle being stolen. I went to Hendrick Honda in Pomano and was greeted by James Jordan (sales associate). James was a professional thru out the entire process and followed they on every promise that he made. James made my experience a pleasure rather than an adventure. There was no BS, just honest answers to questions. I highly recommend James and the Hendrick dealership. I normally do not take time to write reviews but felt that excellance should be rewarded. Ed B.

Disappointed

May 15, 2016

We purchased a Honda Fit one evening in March, David was our sales person and Miguel was the finance person. Neither were honest about the price, even after several trips to the "glass office". We went through Costco where we were supposed to get a copy of the vehicle's invoice but did not. The price was incorrect when we got to the finance part and they both blamed each other for the mistakes, which we found very unprofessional. It was after closing and the pressure Miguel put on us to get additional insurance was very strong, doing all of the paperwork in advance before we had agreed to anything. We just wanted to get out of there. We ended up getting some insurance but called to cancel it a couple days later and were told it wasn't in the system yet, that he will mail us the forms to sign as soon as it is recorded. It has been two months and we have not received anything. Miguel does not return my calls. Looks like he is waiting to get his bonus from the sale before he cancels it. The survey they sent us was in Spanish so we couldn't fill it out, I asked for one in English but have yet to receive it, which is surprising because we were told by both David and Miguel that they do not received anything from the sale unless they receive 10s on the survey. I love my Honda, it is the second one I've owned. It is a shame that the purchasing experience was so horrible that I will not recommend Hendricks to anyone. Once Miguel got the sale, we were dismissed. I sent a complaint through the internet and received a call immediately from Dave Reeve, but he just referred me back to Miguel. There was no follow up.

Baylisbee

May 11, 2016

This is a very friendly professional dealer. My family has dealt with James Jordan 3 times now and it has always been a very pleasant experience.Always feel given a fair deal.

Jaime100000

May 10, 2016

This dealership was incredibly knowledgeable and helpful. They worked within my budget to find me a car that fit my needs and style without compromise. The sales person Faizan stayed well past closing to ensure I was happy with my purchase. 10/10 would recommend.

Roneli89

May 6, 2016

I've been to a few Honda dealerships and I have to say this is the best one, highly recommend coming here if you're interested in a new Honda

hjelm, jim17

May 6, 2016

The experience was due to Andrew Craig, who I found to be an excellent sales person, and very knowable in every way....I Have done business with Hendricks Honda before, thats the reasonI returned.....I thank you for the Great ServiceJames C Hjelm

Lawrence B Poush

May 4, 2016

The salesman was very helpful in finding the type of vehicle I was looking to purchase.Great job on streamlining the sale of the vehicle helped with all aspects of the purchase . when I had problems with the vehicle after the purchase the problem was addressed immediately and to my satisfaction

Happy Customer

May 1, 2016

I just recently got my 4th consecutive Honda Accord at Hendrick Honda in Pompano. The first 3 were leases and this was my first purchase in awhile. I made the deal during one of their special days when executives from the main office come in with extra savings authority. I got what I felt was a great deal and then my salesman, David Emmer, when it looked like I couldn't get any better, intervened and pointed out that the invoice indicated a charge for tinting which wasn't on the vehicle. This action, which he didn't have to do, helped me get an even better deal. I LOVE Hendrick Honda: their integrity, their great service and their ongoing efforts to keep loyal customers like me coming back. Marty Z. P.S. Miguel in Finance was great, too

NewJackAccord16

Apr 24, 2016

Hendrick Honda was outstanding in aiding me with getting a vehicle. In spite of my circumstances, they worked with me. The other dealerships did not, so I went to Hendrick Honda. I'm very happy with my 2016 accord!! Everyone was outstanding, from the sales department to finance department!!!

John

Apr 19, 2016

Kamal was professional and understood my needs. He was helpful when the purchase head complete and assisted in setting up my electronics as well as other features of the car.

Archiegator

Apr 18, 2016

My husband and I recently visited Hendrick Honda in response to a generic end-of-lease email. We had a short time left on the lease and decided to investigate our options. It was not our intent to leave the dealership in a new vehicle.When we arrived, we were greeted promptly by the manager who, after inquiring after our needs, referred us to a sales representative. Kamal Mohammed responded to our questions in an honest, straight-forward manner and was respectful of our concerns and financial limitations.He walked us through every step of the process.Even our time in the business office was pleasant!We will definitely continue to do business with this dealership.

Karlhagen

Apr 16, 2016

I had a painless process of buying my new Honda.I was given a price after a True Car inquiry.Michael Sholl honored the agreed upon price and the buying process was seamless.

Jim2016

Apr 12, 2016

I have leased multiple cars from Hendrix Honda. I like that you can walk in with their Honda corporate ad. And say show me a car to meet it. The reply was what color and the deal is done at the adv monthly payment price.

Yasir

Apr 12, 2016

The staff at this dealership was very friendly and helpful. I had a lot of questions regarding the features of the car and they explained it to me very well. Mansur explained all the wifi and pandora related questions I had. It was a very pleasant experience in doing business with Hendrick Honda dealers.

brujita1

Apr 11, 2016

Because they are the best in everything, they were doing everything so smooth, they choose the perfect car for me and I love it, I went later in the afternoon, and Troy explain how to put my iPhone in the car system so I could have the gps on the car, I love it

Amaar123

Apr 10, 2016

Mansur is very knowledgeable about Honda vehicles. He was very courteous. He helped us decide to go from basic Honda to an upgraded and fully loaded Honda. He made the process simple and fast. He showed us how to use all the features that come with the car. He is a great asset.

nona

Apr 7, 2016

This is my second purchase from Hendrick Honda Pompano Beach and I was really pleased again. Kamal was so accommodating, checking out everything on the car, and making arrangements for a camera replacement and pin striping. This led to another excellent experience with Justin in the service dept. The service took the time that I was told and was done beautifully. I highly recommend this dealership for an excellent experience.

fan

Apr 3, 2016

Very good buying experience. Sales person was very kind and patient.I am very satisfied with my new car and with the money I paid.

rafael

Apr 3, 2016

Very good buying experience. Sales person was very kind and patient.I am very satisfied with my new car and with the money I paid.

Sammy2016

Apr 1, 2016

I must say my overall experience at Hendrick Honda was none that I have ever experienced when purchasing a vehicle. It was sressfree and awesome! Bill my salesman was very calm and the entire process went very smooth. I would definitely recommend that dealership to everyone and will be looking forward to doing business with them again in the future.

Randy L.

Mar 30, 2016

I have had the best experiences with this dealership This is my second new car from them and I trust them to always look out for me and I never felt pushed into a deal. It was a simple easy process and the after sale is great ! I was well taken care of by Kamal Mohammed

Anna

Mar 30, 2016

Great experience and staff! Love my new car! Friendly and knowledgable staff. Very helpful! Great price and great car, definitely recommend! Took the time to help meet my needs

randy l

Mar 30, 2016

I have had the best experiences with this dealership This is my second new car from them and I trust them to always look out for me and I never felt pushed into a deal. It was a simple easy process and the after sale is great ! I was well taken care of by Kamal Mohammed

Anna

Mar 29, 2016

Great experience and staff! Love my new car! Friendly and knowledgable staff. Very helpful! Great price and great car, definitely recommend! Took the time to help meet my needs

Used Toyota Venza

Mar 28, 2016

I recently bought a 2012 Toyota Venza from Hendrick Honda. I really had a great experience. My sales contact, Andrew Craig, was really great to work with. My whole car buying experience was exactly as it should be when purchasing a car, fast and efficient. I would like to highlight that Andrew was very helpful during the process. After I test drove the car with Andrew, I went home, talked with my wife and returned later in the evening. Let me say this, Andrew is exactly the kind of salesperson I like working with. He was very quick to gather all of the paperwork. He went above and beyond helping me change over my car insurance which I didn't ask him to do but he did this on his own. Another thing that I appreciated was that Andrew helped move all my stuff out of my trade while I was completing financing and he helped me move my local parking sticker from my old vehicle to my new vehicle both of which he did on his own.One particular thing that stands out above the other sales consultants is that Andrew helped track my spare key down from within the dealership. That might sound like something that is commonplace but it isn't. Apparently when my car came in on trade, the key was not available when the deal closed. I am 100% certain that if it wasn't for Andrew hunting down the location of my spare key from the various parties that worked on that deal that I would not have a spare would have had to purchase one directly from Toyota. Thank you Andrew. You are a great guy and very hard worker. I much appreciated your help and working with you.Also, I wanted to highlight and point out that my finance contact, Miguel Sarria did a great job securing some great financing for me. Miguel was able to get me a great rate for my loan. Miguel is a great guy, likes to fish in fact, and was great to work with as well. I believe that it was from Miguel's efforts that I was able to get a used car rate that is as good as a new car rate. Thank you Miguel. Also, hope to see you on the water out fishing sometime soon.

osocuesta

Mar 28, 2016

If you want stress free, all your questions answered, and being treated with the utmost professionalism, you must experience car buying with Mr. Williams.This was my second car I purchased from Mr. Williams. Hendrick Honda is fortunate to have him in their sales staff.I will definitely buy there again.

Theresa

Mar 24, 2016

Jack. Williams is the salesman that sold me my vehicle. He let me test drive the vehicle. He also ansewer any questions I had in a timely manner. Very professional and was a very nice person not just as a salesman. Thanks again Jack. William

Willo1209

Mar 22, 2016

0 down for them meant $2,200. They do not honor Kelly Blue Book. Spoke to someone and when I got there he pawned us off to someone else who didn't even talk to us. Customer service was horrible. Don't bother coming here.

NewCRV

Mar 22, 2016

The friendliest and most professional dealership I have dealt with in all my years of buying or leasing vehicles. this is the 5th vehicle form this dealer and the last 4 fro Mansur Khawaja as my sales associate. Both chuck and Miguel from financing were helpful and expedited the process. A true 10 of a dealership.

Brian

Mar 20, 2016

Kamal was very knowledgeable of the vehicle and provided very good guidance during the leasing process. I really appreciated all his help in this process. Miguel was also quite supportive in going over the finance options. This is an excellent team!

Lmendez629

Mar 15, 2016

David Emmer at Hendrick Honda was my salesman. He took his time and showed me my options, I also test drive 2 cars. Once I made my final decision the finance dept was quick and painless. David than took the time to explain all the fun gadgets inside my new vehicle. I highly recommend David and everyone in this dealer. Thanks guys!!Sincerely,Linda Mendez

Allan boyd

Mar 13, 2016

Had a great pleasure buying my car from this dealer. Never at all felt pressured into anything. My car salesman James made everything so simple and easy, it was a breeze to go through. They gave me a great price at a great rate, couldn't be happier.

Joseh

Mar 9, 2016

Excellence Honda dealer for buy, lease and services. I just come back 3 weeks the go and buy my third Honda AccordSport 2016 Thanks

gamefan316

Mar 8, 2016

Everyone was very helpful in my whole leasing process and made everything as easy as it could be! It is very much appreciated! Thank you

emeron1989

Mar 7, 2016

I leased a brand new Honda accord and Quinnton was very helpful to everything i needed. He was nice and courteous to me and my wife. He took care of everything and made my buying experience a memorable one. If i need another car, i will make sure to go see Quinnton again

Stupidbuyer

Mar 7, 2016

Andrew was very informative and congenial during my first visit. Upon deciding on a Honda they worked very hard to make the deal happen. Would highly recommend them.

Grace2016$

Mar 4, 2016

Very nice salesman mansur . We bought 6 cars from him since 2003. No problem with insurance he takes care everything'. I will recommend to my friends and family

Karim Lakhani

Mar 1, 2016

I was recommended by hammad zaidi who already lease his Honda Odyssey from them & I was looking from six month for a new car & which ever dealership I go I have to face a lots of salesmanship & I feel a lots of gimix & finally i leave that dealership when I went on Hendricks honda I feel so much comfortable that I bought my new Honda Accord on the same day

Bonnie S.

Feb 29, 2016

We went to Hendricks Honda to get our grandson his first new car. This is is not my first visit to this dealership as I have bought five vehicles prior to this. I can honestly say, this time, like every other time it has been nothing but a very pleasant experience.My salesman was Mansur Khawaja. I have dealt with him in the past, because he is the type of salesman that I look for. He is not a low pressure salesman; he is a NO pressure salesman. Taking my grandson for his first car, is almost a right of passage. Mansur made him feel like he was buying a Lamborghini, and not a Honda. Mansur it Is definitely the consummate professional that everybody looks for. He takes the time to taken experience that usually has some level of stress, and make its stress-free. If you live in South Florida every need a new vehicle, and want to take all of the hassles out of your purchase, the place to go is Hendricks Honda, and the man to see is Mansur Khawaja.

bonnieandbruce

Feb 29, 2016

We went to Hendricks Honda to get our grandson his first new car. This is is not my first visit to this dealership as I have bought five vehicles prior to this. I can honestly say, this time, like every other time it has been nothing but a very pleasant experience.My salesman was Mansur Khawaja. I have dealt with him in the past, because he is the type of salesman that I look for. He is not a low pressure salesman; he is a NO pressure salesman.Taking my grandson for his first car, is almost a right of passage. Mansur made him feel like he was buying a Lamborghini, and not a Honda. Mansur it Is definitely the consummate professional that everybody looks for. He takes the time to taken experience that usually has some level of stress, and make its stress-free.If you live in South Florida every need a new vehicle, and want to take all of the hassles out of your purchase, the place to go is Hendricks Honda, and the man to see is Mansur Khawaja.

cargirl

Feb 23, 2016

My salesman Richard Dombroski was so helpful into getting me into my new civic from a 2013 to the new 2016, the dealership experience was excellent and was an easy transisition, besides having the vehicle i wanted and color the few hours there were painless. i would highly recommend this dealership-they have earned my future business

Civic Guy

Feb 22, 2016

I have given the rating above because I was treated with courtesy at Hendrick Honda. The car purchase went smoothly and seamless from sitting down with the dealer to a test drive, and then signing the paperwork. I really enjoyed how the Honda Civic 2016 felt on the road. I didn't feel that high pressure that you feel at other Honda dealerships in Palm Beach County. I have two other Honda dealers closer to my house but I feel more confident doing business with Hendrick Honda. I'd recommend to others easily. Great Customer Service!

wisens86

Feb 14, 2016

I went to Hendrick honda to purchase my new vehicle, the service I received from the seller was excellent it was beyond. I would like to say thank you to Mansur Good job dearWisena

JasonN1987

Feb 14, 2016

My experience with sales team and management was beyond excellent I would highly recommend coming to see Preston.Chuck was the kindest man we've seen at a dealership very sweet.

Tired of Being Ripped Off

Feb 13, 2016

I own a 2010 Honda Civic. It has 66K miles and I finally paid it off!!! They really are good cars and any dealership that sells Honda should be proud. That being said, Hendrick Honda in Pompano Beach is NOT such a place. Today, 02/13/2016, I went in to the service department to inquire about why my A/C was not working. Peter Gamez, service advisor, told me it would cost $149.95+tax, total amount $158.95. I should have said no and walked out then...but I didn't. I wanted to give this service department one more chance to be honest.I watched as my car was driven away to be inspected. After a reasonable amount of time, Mr. Gamez returned and suggested to me that we replace the compressor, and the $149.95 would go toward the repair.Let me break this down...to repair the compressor was quoted at $900.00. That includes the compressor, the clutch, and the coil, plus labor. After hearing this and making a few calls, I denied the request to fix the car, knowing $900.00 was simply too much to fix the car. After saying, "No, I do not want to have your guys fix it, please draw up the paperwork and let me get out of here."Mr. Gamez left to fill out the paperwork. I went over to the parts department and asked about purchasing a new compressor. He told me its going to be $540.00. Mr. Gamez saw me at the parts department and visited with me again.He told me that he would do the repair for $670.00, but that would be the best he could do, and really couldnt do more than 10% off the price of the repair. I declined again. When the paperwork arrived, I signed the paperwork and paid the $149.95+tax and left.When I got home, I read the invoice. "Customer States the A/C is not blowing cool. Check and advise. Fans engage but compressor does not when AC commanded ON. Power Present at Relay Location: SWAPPED KNOWN GOOD RELAY AND POWER IS PRESENT AT COMPRESSOR CONNECTOR. Clutch/coil shows signs of overheating. Check system R134 Charge. GOOD. 39kg. Customer declined repair- Recommended replacing Compressor and Relay.Question??? After charging me $149.95+tax, why wouldn't they just leave the working relay switch intact? Why did they say there were signs of overheating? Signs of overheating are, chipped paint on the clutch, wire insulation burnt off, leaving exposed wires. There are none of these signs on the clutch or the wiring. Now, it clearly states that replacing the switch made the a/c work again. Why wouldn't they just repair the switch? Because they wanted to replace the compressor and charge me $900.00. Then after noticing that I would do it myself, lowered the price to $670.00.I went to Advanced Auto Parts for Item# R6242 and bought a new relay switch for $5.99+tax.I came home and put the new one in, JUST LIKE THEY DID AT THE DEALERSHIP! And when I turned on the a/c, the clutch was moving, the fan was moving, and cold air was filling the interior of the car. There are no signs of overheating, and no signs that I need a new compressor.Needless to say, I am finished with this dealership. I am going to do a chargeback on the credit card, and never go to this dealership AGAIN!!!I strongly suggest you do NOT get your car serviced by this dealership. They will rip you off. You can count on it!

Robri

Feb 10, 2016

A good experience for new car purchase. Reps gave thorough explanation of all features. Test drive was helpful with explanations of new features. Would highly recommend.

jasai

Feb 10, 2016

Troy Alley, thank you for making my internet car buying experience at Hendrick Honda, Pompano Beach, FL an overall great experience. You really made it simple. I would highly recommend Henderick Honda,Pompano Beach, FL without any hesitancy.

joey1945

Feb 10, 2016

What make a dealership so good is the sales people.Mansur Khawaja makes Hendrick Honda part of that great team.Have been a long time customer at Hendrick Honda

101trish

Feb 9, 2016

I've never gone into a dealership and have the staff work so hard to ensure we had the best deal on a vehicle.Troy Alley was great from beginning to the end. I gave recommended this Pompano Honda to all my family and friends, and I love my new Honda:)

Gisella

Feb 6, 2016

I always had a great experience in this dealer, I got my third car and I am very happy with the deal I got. Mr. Mansur was the salesperson who made this happened.

cheflen 3620

Feb 5, 2016

YOUR STAFF IS UNREAL, JACK WILLIAMS WAS AND STILL IS. I USE USAA FOR EVERYTHING. AFTER FINDING THE CAR I WANTED ( WAS OVER PRICED FOR MY BUDGET) HE HELPED GETTING ME ONLINE WITH USAA, AND WORKED OUT WITH THEM MY INSURANCE AND THE LOAN WITH USAA. THEY CAME UP MY COVERAGE AND WHAT I COULD AFFORD. JACK WENT TO THE BACH OFFICE AND WAS ABLE TO BRING THE PRICE DOWN TO MY APPROVED LOAN. HE WORKED OVER 4 HOURS AND ENDED UP WITH A SIGNED CONTRACT, LOAN FINISHED AND YOUR ELECTRONIC CHECK WAS PRINTED OUT. ALL SAID AND DONE I DROVE OUT WITH THE CAR. JUST GREAT... IN THE RATING OF 1 TO 5 STARS I CANT RATE HIM 5 STARS !!! I WOULD RATE HIM 500 STARS PLUS A BANNER OVER HIS CUBICLE PLUS BALLON'S. HE IS A PLEASURE TO RATE. HE IS NOW FINDING THE 2ND KEY FOR THE CAR. JACK THANK YOU, LEONARD EISEMAN 561-900-2562

yankee613

Feb 4, 2016

Hendricks Honda and sales rep James Jordan allowed me to experience a hassle free leasing deal. They were very concerned that I got the car I wanted at a low leasing price.

Nataliasilva1986

Feb 1, 2016

I had a great experience at Hendrick. Mansur was very efficient and helpful. I like how professional he was. I would recommend Hendrick and Mansur to my friends and family.

Bselwyb

Jan 30, 2016

This is my second Honda Accord leased from Hendrick Honda . I travel from Coral Springs to this dealership because they offer the lowest prices without sacrificing their service .Dealt the internet sales people and Mike Sholl who I felt was Knowledgeable and willing to work with my wife and mysel . We returned our previously leased Accord and the return was sealess . Left with a brand new 2016 Accord EXL .

Re

Jan 26, 2016

the worst dealershi I ever had been. The problem begin when I bought my "0" Honda Fit 2015. My mistake was accept this car when they show me a spot at the left door and asked to go back another time fix it. I went it still there. They suggest repaint my car... Really??? I'd like return it. I call Honda, manager etc several times.... They sold a repaint car as a New. I was sure about that when my brother saw the panel 1 Inch up at the same side of the spot. They replace 3 peaces inside the panel to fix it. Then somebody schatch the door a little be and the paint peel off. I went to another dealership to apraise he asked why it was repainted. I will never ever will step inside this place again.

Re

Jan 26, 2016

the worst dealershi I ever had been.The problem begin when I bought my "0" Honda Fit 2015. My mistake was accept this car when they show me a spot at the left door and asked to go back another time fix it. I went it still there. They suggest repaint my car... Really??? I'd like return it. I call Honda, manager etc several times.... They sold a repaint car as a New. I was sure about that when my brother saw the panel 1 Inch up at the same side of the spot. They replace 3 peaces inside the panel to fix it. Then somebody schatch the door a little be and the paint peel off. I went to another dealership to apraise he asked why it was repainted.I will never ever will step inside this place again.

Happy client

Jan 26, 2016

Troy Alley is a superb salesman who went out of his way to help me. This is the second time Troy has been my salesman and eventually there will definitely be a third.

julie

Jan 25, 2016

Bill and I cannot say enough for the outstanding, excellent service we received from Jack Williams. He was so easy to work with and truly took the time to listen to us. Outstanding service!!!! Jack took time to go over how systems work for our Pilot. I have bought many cars in the past, no one has ever done that!!! Exceptional service!!! If we called him, he would call us back immediately. We are from Kentucky so dealing with a salesman like Jack was above and beyond our expectations!!! Loving my new Pilot!!! Thank you so much for hiring professional staff like Jack Williams.

12345mgn

Jan 24, 2016

I've had the best experience at Hendrick Honda. This is my third time purchasing a car from mansur and it was a great experience as always. Clint and mansur have always made sure that my experience is quick and painless. I highly recommend both of them.

rcolon1976

Jan 22, 2016

I started my contact via email as we got closer to finalizing the deal we had a few phone calls to confirm some concerns. Once we agreed on the car and price it was smooth sailing. I arrived in the morning and the car was clean and had a full tank of gas. A lot paper work but that's normal. Many signatures later out the door. Thanks AgainRalph Colon

Aleager22

Jan 22, 2016

From the moment I walked into the dealershipI've been comfortable ! Everything was made crystal clear and easy from the start !! Rich iamunno helped us transition into a great deal with no worries or headaches at the dealer! Their kindness and honesty will always win me back every time !!!

floridafam

Jan 22, 2016

We couldn't be happier with our car-buying experience at Hendrick Honda. We met with Jack Williams, and we never felt pressured at any time to make a decision. He was very laidback and didn't rush us through the process. He was willing to negotiate with us to get the price we wanted, and he patiently explained all of our car's features even after the dealership had officially closed. This was the best experience we've ever had buying a new car and will definitely return to Hendrick Honda when we're ready to make another purchase.

Jim B

Jan 18, 2016

Our recent experience at Hendrick Honda Pompano Beach was excellent. This was my daughter's first car buying (leasing) experience, and our Salesperson John Budree, along with his colleagues, couldn't have made it any more satisfying. He was very professional, knowledgeable with all the Honda products, and worked diligently in order to get us into a car that fit our specifications and budget.I highly recommend that you see John Budree at Hendrick Honda if you are considering a purchasing or leasing Honda.Jim B

rbiruthoji

Jan 18, 2016

I purchased a 2016 Honda Accord from Hendrick Honda and the buying experience was exceptionally good. There was not much of haggling over the price and the salesperson was always willing to work with us on pricing. The people who helped me are John Budree (Sales) and Arshad Haq (Finance). Both of them were very helpful and sensitive to customer needs and went extra mile in helping me to buy the car which i was looking for. It was truly a pleasant experience.I would recommend this dealership for anyone who's looking for a change in car buying experience. Keep up the good job folks. Thank you

Galiad

Jan 18, 2016

I recently purchased a pre owned civic 2013 with my daughter and had great experience shopping there. No pushy and rude sale people. , I dealt with Troy and Richard lammuno which are both highly recommended. I knew exactly what I wanted when I came there which also made it easy to shop .

ronnb

Jan 12, 2016

Internet sales Kristin Waldnop who was sweet patient and gave me confidence and trust on my decision making to the Salesman Kamal Mohammed. No hassle! Gave information when I asked. Very pleasant and respectful. great knowledge of my purchase and maid me feel he was trying to get me the best deal. A Dealerships Sales employees that stay in contact after the sale to see how things are going and asking if there is anything ,more I need to know or need help with has a lot of class! This is my 4th vehicle from Hendrick Honda and all were Honda accords but I needed something bigger because of changes in my travels. I loved Honda accords and my decision to go to a Honda Pilot was a big decision and with the help of the Honda crew I made that decision and I am glad I did. I love it's style and comfort and a great ride.

Cheleina

Jan 10, 2016

I live in Miami and I found this dealer online, with a good price for a Honda CR-V from 2014 and a Honda Civic 2016. When I got there David Emmer assisted me with both of the purchases. It was truly a great experience, Emmer was very patience and always had a smile in his face. Both car were listed at right price and look like it was in the photos. I would recommend this dealership for anyone who's looking for honesty in their car purchase.

Drummer in 2011 Element

Jan 9, 2016

This is the fourth car we have purchased here. We tell them what our needs are, we narrow it down to the best possible vehicle. We test drive it. It's a winner. We sit down and work out the details. Jack and Chuck do their best to accommodate my wife and I.. They have the patience and commitment to stick it out and keep the whole process friendly and pleasant. We deal with Hendrick Honda because we never have to worry. We also do all of my car maintenance and repairs here since they keep our cars in good running condition. They guarantee their work and follow through with what they say. Thank you to all the staff at Hendrick Honda for always be friendly and helpful.

tarrag

Jan 8, 2016

My Client Advisor Michael Sholl was totally professional and trustworthy...good to his word as to everything...Michael made my car leasing a pleasurable experience...the lease was the second one that I got through Hendrick and Michael...ESG

Shopandshipusa

Jan 3, 2016

The salesman, Sarmad Rasheed, was courteous and pleasant He agree to our offer, without the expected hassles, experienced at the other dealerships. Everything was upfront. I am very satisfied with my Honda Accord Hybrid, so far.

Twin mom

Dec 31, 2015

I had a wonderful experience buying my new car. The staff was great and helped me successfully negotiate the car buying experience. I am very grateful to Troy, Ronnie, and Dave for seeing me through this usually painstaking process. I will be buying my future vehicles at Hendricks Honda.

jimbo2413

Dec 31, 2015

very efficient and handled ably for what I wanted - all the personell were courteous and forthcoming with any question I had regarding my leased Honda accord

Gweaver79

Dec 31, 2015

Mansur Khawaja was a great salesperson he help me and my husband find the perfect vehicle in a decent time at the perfect price he was a great salesman.

Cargirlkaren1

Dec 28, 2015

I leased a 2016 Honda Accord sport. My experience was very pleasurable with no stress.Dave Reeve , Internet Sales and Leasing along with Troy Alley , sales associate were very professional and helpful. I had a budget that I needed to stay within and Troy assisted me so that I could stay within my budget and lease the vehicle of my choice.I will recommend Hendrik Honda.

Carguy

Dec 28, 2015

Great sales service car seen on lot by salesman met me at car inspected no hassle no pressure met manager guick and fast fair trade offer

new car

Dec 25, 2015

I had a excellent car buying experience at Hendrick Honda. I would highly recommend my family and friends to buy their new Honda from Hendrick Honda. And go see Quinnton Yee-white the salesman who helped in my 2015 Honda civic he was very professional and friendly and made for a awesome car buying experience

Pompanohondasucks

Dec 17, 2015

Was told it would take 2 hours from start to finish the whole thing took over5 hours. The salesman couldn't make a decision he kept having to go to the money guys. Not sure which was worse here or Coral Springs Honda. Not sure if I would ever buy a Honda again since all the dealerships in browsed county SUCK. Don't get me started on the finance guy he was just as bad maybe worse.

Robin

Nov 11, 2015

this was my first time at Hendrick Honda. and it was a very good experience. I would highly recommend them for your next Honda!my salesman Mr. Khawajan did a good job too.

maximus19

Nov 5, 2015

I have been going to this dealership for service for 6 years and I always left feeling good about it. When it was time for a new vehicle I knew where I was going to get it. Sure I looked at other dealers but Hendrick Honda had the best price along with great people. From my sales consultant James Jordan to the gentleman who detailed my vehicle days after I bought it. It had drizzled a bit when I got it and James told me to come back so he could get it shined up for me. It's the attention to details. Thank You!

omban1960

Oct 27, 2015

I bought a honda CRV after shopping around with all honda dealerships in the area, my reason for coming back to Hendrik Honda was Mansur Khawaja professionalism , humbleness and beingreasonable .I will definitely recomend my friends and family.Thanks

Melissaw1010

Oct 23, 2015

Just got my 3rd Honda from Hendrick Honda In Pompano. Chuck Siman & Mansur Khawaja made my experience so easy, stress free and was an absolute pleasure dealing with them . Not the typical car buying experience . No pressure and no surprises or bait and switch . Payment was to the Penny that they quoted me on the phone and they did their best to get the transaction done quick so my day wasn't wasted sitting around . 5 stars !

Ramon80

Oct 19, 2015

I found a vehicle online and found it to be as advertised when taking a test drive.The sales team was professional and knowledgeable throughout the process. Buying any vehicle takes a while but they made it a generally painless experience, working with me to get the sale completed at an agreeable price.So far it's been solid choice, as the vehicle is in very good condition and the included maintenance and warranty make it even better.

Mike K

Oct 17, 2015

Being "an IT guy" it is typical for me to do a lot of research online when I look to a significant purchase. Such was the case with buying my next car. I knew exactly what I wanted when I went to Hendrick's Honda in Pompano. Mansur was my sales assistant, who quickly recognized that I did not intend to spend much time conducting the purchase. He and his sales manager right away found the car i was looking for with specs I wanted and presented a very competitive price to me. Scheduling, online communication with Kristen, test driving and car delivery with Mansur, financing with Ronnie - all parts of the sales process were very pleasant and fast. Thanks guys, i love my Accord!Mike

David and Julie

Oct 15, 2015

We took delivery of our new 2016 Honda Pilot from Hendrick Honda in Pompano Beach this week, and the vehicle was delivered in perfect shape. The buying experience with the Sales Manager Cezar Pasitoniu and Sales Consultant Mansur Khawaja was awesome! They were very professional and worked with us to order the new touring model pilot. They also treated us well on the trade-in of my 2011 Pilot, and this is the third Pilot we have owned! I would recommend Hendricks to my friends and family, as they did a great job and made the buying process stress-free.

veugui

Oct 5, 2015

I did the deal because he understood clearly what was my offer and my budget. He explained us being kind all the advantage about leasing this car. He did the best to give us a good deal and make it happen. In overall it was a pretty good service and I give to James Jordan 5 stars.Thank you!

Jarod1118

Sep 14, 2015

Very helpful team. Mansur Khawaja was extremely patient and understanding. Very thoughtful and genuine. Explained everything thoroughly and ensured that we not only understood what we were purchasing but took his time to make sure we were completely satisfied with our purchase. Arshad Haq was exactly the same. He made sure he reviewed all the paperwork and answered all my questions. Thank you guys for all your help!!!

Bjt1129

Sep 2, 2015

The experience was very good. Nice place and friendly service. Mansur was a pleasure to work with. Would recommend him to anyone looking for a Honda.

buyer0831

Sep 1, 2015

Worked the deal over the phone, came in, got the deal. No DJ, no music, no frills, no jacking up the price. Took a little while to print up all the paperwork, but other than that, a fairly painless experience.

diazcarrie01

Aug 25, 2015

The only dealership that tried to give me a great deal and took their time with me. They were also very efficient. Its not like other dealerships where it takes 6 hours to get a car. I was in and out within 2 hours. I would recommend them to anyone

Zaidihouse

Aug 24, 2015

Salesman and the entire staff was very helpful. Usually they just take all day long to buy a car but in this dealership we were within 3 hours. Overall it was a nice experience and I recommend this dealership to everyone.

Plewis26

Aug 14, 2015

I had already done all the research I needed to purchase my new vehicle. Hendrick Honda had the vehicle I wanted with the lowest miles and price. I drove 2 hours to get there. When I arrived at the dealership, I was promptly greeted by James Jordan. I told him I knew exactly what I wanted, I was here to get the deal done. James and Ned Brown made that process extremely painless and worked to make me satisfied with my purchase. I had been to 3-4 other dealerships prior to my visit at Hendrick, none were as pleasant and simple as this experience. Ultimately that is why they earned my business.

Richard55

Aug 10, 2015

Enjoyed the new car experience once again with Chuck, Mansur and Ronnie. This is my 6th Lease with the dealership and they always exceed the standards that are set. Would gladly recommend them to my friends and colleagues. Definately a 5 Star Rating!!!

Bnulife

Jul 25, 2015

James Jordan and Clint were very helpful, patient and understanding. It turned out to be a good experience and will continue to stay with them. Thanks, Barbi

baldy

Jul 20, 2015

Bought a Civic Ex. Did my home work prior to arriving at the dealership. Shopped around at other dealership. Deal negotiated in less than an hour. Very clean transparent. No pressure. Mr Khawaja was excellent in demonstrating the features to my daughter and also in negotiating the deal. Dave Reeve Internet marketing was in constant contact via email.Ned Brown helped us with the documentation and financing. Impressed!!

LOT Esq.

Jul 14, 2015

This is my second Honda that I have leased from Hendrick Honda. I have found both the salesperson, Mansur Khawaja, and the finance manager, Ronnie Alimoradi, to be friendly, accommodating, and professional (and have offered me a great deal each time). I highly recommend the dealership as well as Mansur and Ronnie to anyone searching for an excellent product backed by excellent representatives. They were also very efficient in providing their services.

Odane

Jul 8, 2015

I've had a world class experience at Hendricks honda, everyone was welcoming and the atmosphere was like no other. Dave reeve was great over the phone and my sales person JoaoVitor Godinho was extremely professional and helpful. Great sales person.

dontworryaboutit

Jul 7, 2015

Horrible customer service. Cesar, the sales manager, is rude and so is his staff. I was on my way to purchase a car from this dealership- both the manager and Kristen knew I was coming. Somebody else was there looking at the same car when I called to let them know I was on my way, they informed me that they would call me back to let me know about the car. They never had the decency to call me back and sold the car (full well knowing I was coming to buy it but had to go home to get my car & title for trade in). They also are shady when it comes to pricing, initial salesman said he could give discounts & work with my budget, but after going to talk to the sales manager the discounts disappeared. Would never recommend this dealer to anyone.

Christina329

Jul 6, 2015

This is the 2nd car I purchased from Hendrick Honda in Pompano Beach and it's always an easy and quick experience. The sales and finance department is always very nice and try to get you the best deal. It was a pleasure to work with them again and will continue to.

Lisa S

Jul 5, 2015

Excellent experience with sales James Jordan Clinton Briggs service with mark Stromberg finance with Ned brown all at Hendrick pompano honda 954-427-4744New vehicle and consistent service

mdickman

Jul 2, 2015

My experience with Hendrick Honda in Pompano Beach was excellent. My salesperson Quinnton was attentive and efficient while working to negotiate my lease and get the car and paperwork ready to go. The sales manager, Chuck Siman, was kind and friendly and did everything possible to get me the car I wanted at a great price. Arshad Haq addressed all the paperwork and was efficient and proficient at his job. All around a great leasing experience and I definitely plan to return to them for my next lease.

Justin

Jun 22, 2015

My salesman, Dennis Noonan,made the buying experience a breeze. Can't leave out Clint and Chuck. These guys really know how to treat customers. Thanks again. I will recommend this dwaler to all my friends and family.

Long Time Honda Driver.

Jun 18, 2015

A very pleasant experience in what could have been a trying situation. A highly efficient sales team, especially Mansur khawaja, and Arshad Haq, who smoothed out the whole process of buying the new vehicle and trading the old one, .

aida

Jun 16, 2015

I was very impressed with the attention given to me and my husband . Customer service, description ,process.overall I was satisfied with everyone I will be coming back .Mansur Khawaga and Arsha Haq to made it simple and stress free.

hondaman68

Jun 14, 2015

I just wanted to write a review on the very positive experience that I had at Hendrick Honda. Very friendly courteous staff that welcomes you with a smile. It's almost as if they're family. But the real shinning star at your dealership is Dennis Noonan. He is an outstanding sales associate no games or Hassel and straight to the point. He made the purchase of my Honda Accord seamless. If I had to do it all over again I would surely buy from him. I have to give a shout out to Justin Fernandez as he was the reason why I drove all the way from Davie to Pompano. Again another great asset to your Hendrick Honda team.Derek B.Davie Florida

Ferbie

Jun 10, 2015

This was my first time buying a car and Dennis was awsome.. He had patient with me to go look at many cars until I found the one that I love and he took me to do a test drive .. And the drive was great... He made my first time buying a car I was nervous.. But he Mad me feel comfortable and made it simple and easy... He is a awsome sales man...

nwright9

Jun 8, 2015

My experience was great with Dennis N. and John the manager. They help though out the process and the follow up was good. GREAT people.

Sarah and Musa

Jun 7, 2015

Walking to Herndrick Honda Pompano was the best decision to get a new car. Mansur Khawaja was there to help us from the time we parked our car in the lot. Mansur helped us to navigate all the available options and the best that fit our wants. I would highly recommend everybody to stop by and take a look at this dealership inventory. Arshad Haq assisted us greatly and was very professional gentleman. Thanks to both Arshad and Mansur for their enormous help. We will back to buy another car next year!

HerSon2015

Jun 7, 2015

John Budree, John Grasmick, Arshad Haq, & Mehran Alimoradi were the staff who had helped us in our Honda CR-V purchase. Each one of them had helped us in their own capacities & handled very professionally all the transactions from start to finish.It was a very delightful & even fun experience. We would like to let you know that it was great dealing with such exceptional staff like you. It was truly a haggle-free purchase!!!Hermes & Sonia

PZ

Jun 2, 2015

Frank Culotta in Sales and Ned Brown in Finance explains to my son and myself everything in detail to make the Leasing experience at Hendrick totally stress free. Love the Civic deal !

brujita1

Jun 2, 2015

First of all I want to say that I was treated like a friend, I never felt that anybody was pushing me, except for one manager that I didn't like, he probably had a bad day, because I always have being treated very well at Honda, is not my first Honda, but as soon as the other manager saw what was going on, he came and make the deal work as good as I expected from Honda, I had a wonderful sales person, his name is Dennis Noonan, he make the deal go so nice and happy. I really enjoy everything, it was a wonderful deal, I can't be more happy. I really recommend this Honda dealer and most of all Dennis, please ask him for Clint, the manager who make possible the deal, because he is really something, I LOVE MY CAR

shazy1

May 25, 2015

I only have purchasing a new car somewhere back in my head and stopped by at Hendrick Honda to browse through few cars. I was greeted by Mr. Mansoor and he helped me and gave me information as desired. Next thing i knew without any haggle and typical going back and forth, was given the best possible deal. I have purchased several cars before but it was the most undisputed the most pleasant car buying experience i have. From choosing the car to the paper work with Mr. Irshad (Finance)! it was pleasure.

Jack's Mom

May 20, 2015

Dennis Noonan met me at the door, and it was an easy experience from that point on. I had already seen the auto I was interested in on the Hendrick website so after the test drive Dennis got to work. Everyone from the dealership was friendly and courteous, and Dennis got me in the car the very next day.

jrnathaniel07

May 17, 2015

Mr. Dennis N. is one of the best by far, made my potential buying experience so easy. Trying every which way they could to help, and I felt no pressure into buying said car. Overly nice and super helpful. I'd recommend him to anyone I know !

Terry Sandage

May 16, 2015

I have been shopping for a New 2015 Honda CRV Touring model and wanted to trade in my 2012 Honda at a fair deal for both myself and the dealership. Of the four Honda dealerships I had contacted only Hendrick offered me exactly what I wanted without putting me through typical New Car Sales Hustle that you get at most dealership.I told them what I wanted and they responded. Positively! Within a few minutes. The other three dealerships tried the old turn me over to the sales manager routine and or said the deal I wanted would have to be discussed. Some even said they would give me a better deal but when they called, they started telling me why I should buy from them instead of other Honda dealerships.If you want the right and fair deal on a new Honda, go see Richie and Dave at Hendrick!

icheepzy

Apr 23, 2015

I stumbled upon this gem accidentally while shopping for a car. As soon as I walked in I was greeted warmly and felt welcomed. I would highly recommend this dealership to anyone looking for a Honda.

vivianandsophie

Apr 21, 2015

I recently had to shop for a car for my daughter. I knew Dennis Noonan personally, but I didn't know he was selling automobiles. We made an appointment and Dennis met us outside and immediately started asking questions about what we were looking for in a car. After providing the answers he showed us a few used cars that my daughter did not like and then told us about a Civic coupe leftover from 2014. My daughter loved the car and the and we decided to buy if the numbers were right. It only took about fifteen minutes for Dennis to come back with an amazing payment on the car and we bought it. Thank you Dennis for your interest and patience in dealing with us. I would highly recommend anyone who is looking for a car to go to Hendrick Honda and see this man....Again thank you so much

David C

Apr 21, 2015

I was thinking about getting a new car but not sure which car make to have. I've never had a Honda before so I thought I check out Hendrick Honda and see what they have. I walked in the show room and was immediately drawn to the Honda Fit. Dennis Noonan came over right away and explained the many features the Honda Fit has to offer. He also showed me the "magic seat" and I was very impressed. I went home and did my research online and saw that the Honda Fit has great review. I went back a few days later and Dennis was very patient and took his time on finding the best Honda Fit for me.I had the car for a week now and I am loving it! Thanks to Dennis Noonan for helping me finding the perfect car for me!

DRDT

Apr 20, 2015

Ask for Frank if you go to hendrick honda. He goes out of his way to make your experience worth your time and effort. Not high pressure, but delivers a good deal with great service.

Big Poppa G

Apr 19, 2015

I have not purchased a vehicle in over 15 years, needless to say I was a bit hesitant to buy one. Being that I am a new dad of a wonderful and beautiful 15 month old daughter it was a purchase that needed to be made. I scheduled an appointment at Hendrick Honda in Pompano after many "adventures" at other dealerships I was happy I did. Before I even walk through the doors of Hendrick I was greeted by Dennis Noonan. After all introductions we went right to buisness. I told him what I needed, he confirmed my needs and we went on some test drives. My experience with Dennis was a great one because he did not try to pressure me in any way, he was a straight shooter with me and really understood where I came from. I am also in sales so to see the expertise and talents of Dennis was a huge relief for me because those humble tactics have made me very successful in my business. I choose the vehicle, close the deal and drove off in my new Honda CR-V, the greatest daddy mobile ever. Dennis was not a menace and his team at Hendrick Honda was superb! I would recommend anyone looking for a new or used vehicle to Hendrick in Pompano, Thanks again Dennis!

clown 13

Apr 17, 2015

I would like to thank Frank Culotta for his support and patience in dealing with me on my first time financing a car, it was truly a excellent experience and would recommend everyone looking to buy a new or preowned car to come check them out

doogie

Apr 16, 2015

Just last week, my fiance and I bought 2 new vehicles at Hendrick Honda Pompano Beach. We had the pleasure of dealing with John Budree. John was an excellent salesperson. John knew that we had done our homework and worked ever so hard to accommodate and meet our needs. John was very thorough and explained every detail making our experience very pleasurable. I strongly would recommend John to any potential customer who is interested in purchasing a Honda vehicle. Thank you

tatiana

Apr 14, 2015

I recently had the best car buying experience of my life. Francis Carlotta a.k.a Frank, has been the best car sales man I have ever worked with. He is honest and someone you can definitely trust. He has provided me with the best experience! He is genuine and helpful. I have bought many cars in the past this my second Honda Accord and I have never been treated the way that Frank has treated me at Pompano Honda just absolutely Fabolous. I have found my personal car sales man. I will no longer go to any other person but Frank he is the Best car sales man in South Florida. If you are looking for a car go to Pompano Honda and ask for Frank!

Jezzy1012

Apr 11, 2015

I walked in and immediately Dennis Noonan approached my mother and I. He was extremely nice and took his time with everything that I needed. He gave me an amazing price for my new honda and I am forever grateful! I went to other dealers and they were taking full advantage of my mother and I, but not here at Hendrick Honda pompano, and especially with Dennis Noonan as the sales person... Hands down best experience I've ever encountered at a dealership! Thank you Dennis!!!! I will send people over there and to Mr. Dennis Noonan!!

hondabear4

Apr 1, 2015

Hendrick Honda Pompano Beach is truly an example of the customer service model. Our sales representatives, Mansur Khawaja and Chuck Siman, were the best! WOW! Both were very helpful offering alternatives and options which ultimately brought us to a satisfactory and fair purchase decision for our family. This is the second Honda purchased from Pompano Honda and our forth Honda overall. Your service department is great, and especially your service writer, Angel. He is honest and straight-forward. Ronnie in the finance section is exceptional, patient, and very helpful. Overall this group of professionals represent Hendrick very well.Kerry Koen

dste

Mar 29, 2015

We were shopping for a new car for a family member. The first time through there was a young man playing with his phone and not interested in any useful dialog. We returned as the interested party wanted more information and to drive the car. The car was parked on the sidewalk. The salesman was convinced that we wanted to test drive the Honda. The car was driven off of the curb then over the yellow wheel stop then out for our preview. The torture was unbearable to watch. We drove the car and then went inside to talk business. The sales man seemed to doze off in the middle of our conversation. and when encouraged he finally would answer.The price was unacceptable The torture our prospective new car was unacceptable. We travelled to a another dealer and purchased another Japanese sedan

Ray Stead

Mar 10, 2015

I just wanted to compliment our sales person, JOSEPH HELMY, at Honda of Pompano, Florida. In my experience after looking at other Honda dealers in the South Florida area Joe was what made me chose Hendricks. He is competent, knowledgeable, and extremely nice. All our questions were answered promptly, and doing business with him made the whole experience easy. I look forward to any regular maintenance to be done at there service department.

Lucresia Campbell

Mar 10, 2015

I went to Hendrick Honda in Pompano Beach, Florida and received the best customer service EVER!!!!!! There is a sales consultant there by the name of James Jordan. He was very knowledgeable and helpful concerning my choices. He was definitely different from other experiences I have had in a lifetime. I have never met an honest car sales man. Most are eager to meet their quota and not concerned about your personal needs. James was honest and very patience to my decisions. I would recommend James to the whole wide world. I love this guy!!!

Cre

Mar 10, 2015

I have NEVER had an honest car sales man. James was the ultimate thing. He cared about my financial needs and was not concerned about his personal sale gains. I wish the whole world could meet this guy. He really needs to consider cloning himself!!! I love this guy! You rock James!!! :)

James daly

Mar 4, 2015

I had a great experience purchasing my car at hendrick. The sales people were very knowledgeable and didn't pressure me to spend money I didn't have our make decisions I didn't feel comfortable with making. They were more interested in what I was looking for and not what they could sell me. I ended up with the car I wanted at a price I thought was more than fair. The overall experience was great and I left with a new car and a smile

nanderoga

Feb 26, 2015

This is the third vehicle that I have purchased at Hendricks Honda Pompano Beach. The fact that I am a repeat costumer confirms the excellent sales and service received from this Dealer. Mansur Khawaja was very helpful and dedicated a lot of time to my deal. His product knowledge is outstanding. The closing documentation handled by Arshad Haq was very well explained and reassuring.

Tarynedm

Feb 23, 2015

I purchased my new CRV a few weeks ago and was assisted by Anthony Beckner. He was extremely helpful and I appreciated that I did not feel pressured during the process. I highly recommend this location if purchasing a new car.

yesi

Feb 14, 2015

I am very satisfied with the experience at Hendrick Honda in Pompano Beach, It was very very very nice, I am very thankful with Mansur Khawaja at Hendrick Honda who is an excellent sales person, he made the purchase happen, thank you so much Mansur. He has excellent sales and customer experience skills that make me take a decision.

heema1

Feb 11, 2015

Mr. Mansur was very helpful and professional. He helped me get a price that I was comfortable paying. I would recommend this dealership to anyone who was looking to purchase a car.

John

Jan 14, 2015

I first began my look for a car by going online just as anyone does and found a few prices. Although, I recalled a salesman i was recommended, whose name was Mansur. Going to him was the best decision i made while buying this car. He was able to provide me with a great price that no one could match and he was very clear and straightforward with me. He didn't beat around the bush for when we discussed a price. He was able to clearly tell me everything i needed to know about my car, and the models below and above it so i could compare. He even brought multiple models out so that i could compare and see which suited me best. This, couldn't be done online and I'm thankful for it. The service here was excellent, especially Mansur he was exceptional salesman and i would definitely go to him again for another Honda, or recommend him to others.

Sparky

Jan 7, 2015

Mansur at Hendrick Honda was the best and most professional salesman from the first hello right up to taking delivery of my 2015 Honda Accord. I went to three different Honda Dealers and Hendrick had the best prices and treats all their customers with respect. This 2015 Honda Accord is the quietest auto I have driven in. Thank you. Mansur

JohnBudree

Jan 7, 2015

We are an experienced Honda family, having owned four different vehicles plus two motorcycles and a generator. It was time to replace our Odyssey with a smaller CRV. Sales rep, John Budree saw we had done our homework online and knew what type, model, and options we wanted. He made some constructive suggestions that helped fine tune our selection but never did he try to steer us in another direction or choice like another dealership did. He made us feel like a team, working together to complete the purchase with no high pressure or disrespect toward us. John Budree and Hendrick Honda had to locate our selection at another dealership and have it shipped to Hendrick Honda. Three days later, we took delivery with all 8 selected options installed. A Great experience.

cous

Dec 31, 2014

When I walked into this Dealer, it took 20 minutes to have a salesperson recognize that I was there. There were four salespeople standing by the door just talking to each other. I was given a quote for the a 2015 Accord with my trade higher than other dealers without a trade. I told the salesperson the price that I was looking for and he said that was not possible, would I like to try another price. There was no counter offer, just have a nice day. I went the next day to AutoNation Honda and purchased my new Honda at close to my original price. Do not waste your time here, go directly to AutoNation.

enrique.serrano.773

Dec 27, 2014

Negotiated pricing with Internet salesman Dave Reeve, completed deal with Mansur. We got right down to business. No visits from the manager or any of the usual BS you get. Mansur went himself to go pick up the color of car I wanted and did not leave until we were driving away happy. Was a pleasant surprise to do business at Hendrick Honda.

corveiga77

Dec 27, 2014

After almost signing a deal at Coral Springs where I was not treated right by the Finance Manager I had told them I would leave to think and be in touch. They certainly tried for me to stay. I decided to call David Emmer in the Internet Dept at Hendrick Honda back and said I am ready to make a deal right now I'm coming over what do you have for me?. I got the price I wanted, the rate I expected and was treated with appreciation and courtesy like a customer should..and they did everything possible to make sure I was satisfied and left with a positive experience. While getting a car anywhere certainly isn't a quick in and out procedure wherever you might go, I truly recommend the guys over at Hendrick and if I had to go back tomorrow for another car I would. When I am ready to get my wife another car they for sure earned by return business today. Troy Alley in Sales was great to deal with and Arshad Haq in Finance was an unexpected pleasure to work with as he thoroughly explained all of my options and was very informative and understanding.

lauray22

Dec 8, 2014

Can't recall a more pleasant car buying experience than the one I recently had at Hendrick Honda Pompano Beach! My sales rep was Preston Williams and being this is my 1st Honda purchase, I made sure I did my research! Mr. Williams did not skip a beat with fully knowing about the Crosstour model I wanted. He was extremely knowledgeable about features and options and the way every gadget worked in the vehicle. He waited until I presented my materials, listened and understood my budget, then went over every available selection. I am grateful for sales reps like him who make big purchases a comfortable thing to do.Thank you Preston Williams and Hendrick Honda for your committed star service!

Beprang

Dec 7, 2014

Mansur is very pleasant & fun to work with when considering which vehicle suits your needs. I have purchased 3 times from him now and he is excellent from start to finish. I always recommend others. Let him know that Brian Prang referred you and then expect nothing but the best driving a beautiful honda car or truck.

cheryljibster

Nov 30, 2014

This was the first car that I had purchased in over 10 years. I couldn't have asked for a better experience. My first visit to Pompano Honda was with my husband and we were shopping around for the best price. My husband was impressed right away with the price and the way that they were straight forward with no game playing. We went to another dealership and we were not impressed at all. My experience with Pompano Honda was great. I went back to Pompano Honda alone and met with Dave Reeve after speaking with him on the phone and he introduced me to my sales consultant Carlos Brasil. He greeted me with a big smile and I immediately felt comfortable. He was wonderful to work with. Carlos explained everything to my understanding. I admit that I am not the easiest person to deal with but every time I asked him for something else or to do something he went back to his sales manager, Clint Briggs with a big smile. We all worked together and sealed the deal. What a pleasure it was to sit there and not feel taken advantage of or pressured. I was also impressed with Rene Gomez who helped me with the financing part of the process. Carlos went over the car with me and explained everything in detail. He knew the equipment and the Navigation system inside and out where as the other Honda dealership didn't have a clue. He was so patient with me and took all the time I needed. He also said that if I ever needed help I could come back and he would explain it to me again. Before I left, I gave him a big hug and thanked him for all his help. I could not have asked for a better experience. Everyone at this dealership was friendly and helpful. Carlos Brasil is an exceptional sales consultant and I would recommend working with him and going to Pompano Honda to everyone. Thank you Pompano Honda.-Cheryl M.

VikkiV

Nov 29, 2014

They matched and lowered the price from a previous dealer. They were friendly and willing to listen. We got through the buying procedure quick and easy while still being informative.

kbond001

Nov 26, 2014

My experience with Hendrick honda was great. My cars salesman (Mansur Khawaja) was awesome and helpful. The finance director (Arshad) was beyond friendly, personable, and provided me with great customer service. I enjoyed my experience and would highly recommend anyone who is looking to buy or lease a car to go to Hendrick honda. They do not just care only about the money and making the sale but to make the customer feel happy and confortable. They made me feel like family.

stephloko

Nov 25, 2014

This was my first experience working with Hendrick Honda and I definitely recommend it to anyone. My family has always driven Honda's but when I recently moved to Florida, I needed to find a new dealership that I liked. Everyone was extremely helpful and friendly the whole time and accomodated my needs to make the deal work for me financially. In particular, I worked with Quinnton Yee-White and he was very knowledgable and helpful with choosing which car to get (I ended up with a Honda Civic EX) and helped me pick the best choice for me personally. I absolutely love my new car and am very content with the whole experience overall.

behani

Nov 25, 2014

It was indeed a great experience to shop my car in this dealership. All the staff were very friendly and cooperative and worked with me professionally particularly Mr. Mansur to select my car from a `Test Drive to Final Drive`.

erniedorow

Nov 24, 2014

Everyone I dealt with made me feel like I was family right from the get-go. Our salesman and finance person were very knowledgeable about the vehicle we were interested in. Quinnton explained how everything worked throughout the car and knew it well. A very comfortable buying experience

donna.whiter

Nov 23, 2014

This is my second purchase from Hendrick Honda Pompano Beach. The sales department, finance department and service department are the best. I wouldn't buy a Honda anywhere else.

denny d'Silva

Nov 22, 2014

I Went for a oil change with my 2013 honda Accord lx and left with a 2015 Pilot!! I needed a bigger car for work and in less than 10 Minutes I was approved with an excellence customer service of Carlos Brasil and Rene Gomez ! thanks for giving me the numbers that I came with and it came out better than anyoner could get!!!! Stop by and get yours!!!

c.s.fl561

Nov 16, 2014

I needed a car and couldn't afford much on my own, so I had my fathers help. My dad didn't want to deal with it so I did the leg work. I Spoke with Kristin Waldrop several times over the phone and email to help try to get me here and in a car. Once she found me what I wanted and could afford, in a professional matter, I finally came in. Aging as she was kind, informational, and respectful on the phone and emails, she was when she greeted us at our appointment. We bought that day! it was with the help of Kristin with her kindness, desire to get us in a car and her accommodating respect and information. we would tell friends and family and we will! Thank you

MrsGilliard2014

Nov 12, 2014

I was actually only going to LOOK and price vehicles but ended up with the car I absolutel love. Everyone was exceptionally nice and knowledgeable. I would recommend everyone to check them out at Hendrick Honda.

Katcam29

Nov 4, 2014

As a first time car buyer, It was important me for to feel assured I was making the right choice. And after being hammered by many other dealers, it was refreshing to be able to work with Eddie. He is straightforward, honest and always displayed an enthusiastic eagerness to help. He always strived to answer all my questions and work well with my budget. I highly recommend him.

J & H Chung

Nov 3, 2014

My wife and I were not firm on purchasing our Honda Odyssey this afternoon, but our encounter with Quinnton changed all that. He was humble, unassuming, eager to help you with information, while being genuinely caring. If it was not for Quinnton, our family would have postponed making the lease to own purchase today. I trust that Quinnton's demeanor and work ethic will serve the dealership, more importantly, the customers extremely well for many years to come. Thank you Quinnton. I will be referring all my friends and family members to you for any of their Honda purchases. Our kudos extend to David Emmer, Internet Sales and Leasing Manager, also.

jayychung

Nov 2, 2014

My wife and I were not firm on purchasing our Honda Odyssey this afternoon, but our encounter with Quinnton changed all that. He was humble, unassuming, eager to help you with information, while being genuinely caring. If it was not for Quinnton, our family would have postponed making the lease to own purchase today. I trust that Quinnton's demeanor and work ethic will serve the dealership, more importantly, the customers extremely well for many years to come. Thank you Quinnton. I will be referring all my friends and family members to you for any of their Honda purchases. Our kudos extend to David Emmer, Internet Sales and Leasing Manager, also.

Jessica Hochman

Oct 30, 2014

I was there last week to buy a car and to trade in my Jetta. I have been looking at cars for two months already, I was getting very frustrated. Honda was my last stop and the service was the best. They really worked with me on what I need in a SUV and pricing. Very excited that I ended up with a Honda.

sue.courtade

Oct 29, 2014

I have had several reasons to visit Hendrick Honda, Pompano Beach recently and Erica, the Customer Service Manager provides outstanding service. Honda is lucky to have her working there.

lautarocondor

Oct 28, 2014

I went to the dealership on 10/19/14 with the intention of purchasing a used vehicle. I spoke with a nice gentlemen in sales and we started the process. In the end I was shown a 2008 Nissan Altima and agreed to see what the terms would be like. The payments were a bit higher than I was comfortable with and the APR was high, but since my credit isn't great I reluctantly agreed. The problem started when the sales manager (I don't remember his name) came with a very loud-in-your-face type of attitude. He seemed bothered by the fact that I was surprised with the interest rate. After I said ok and he left we continued. I entered the finance office and was immediately given the upsale talk (extended warranty, etc) basically trying the raise the payments about a $100. This didn't bother me as much as when the sales manager came in and his first words were "WHAT'S THE PROBLEM?!?!" with a smug attitude and began to tell me why I am wrong. I then asked the finance guy if I am under any contract with the car or bank, which he said no. Next I grabbed my papers and walked out. I will NEVER recommend this place to any family or friends. I felt disrespected in front of my mom and daughter. Positive light: two days later I went to another dealer down the street. It was a complete different story, I felt respected. I purchased a 2013 car with warranty that had half the miles with a lower interest and lower payments. Thank you Hendrick Honda, because of your rude manager, I went elsewhere and got a way better deal!!!!!!!

Happy Honda Owners

Oct 25, 2014

After being abused by another Honda dealer we found Dave Reeve and our sales guy Troy. In a world full of scamming car dealers these guys did us right. They met every commitment and got us thru a clean easy transaction. Finance Manager Rene did a great job with his recommendations of other products and gave clear and honest opinions on them. Bravo to this team for rising above the fray. If you want a great experience buying a Honda --- look for these guys. They really made Hendrick look good!!! Troy even called us later in the day to check up on us and make sure we were ok.

1lulu

Oct 24, 2014

My husband and I were just checking out new vehicles, we did notspecifically have a purchase in mind, well, once there we checked out the new CRVand fell in love with it. The salesman "John Budree" was very kind, pleasant and not obnoxious at all, he made us feel very comfortable and after all the haggling was said and done, we believe this was a "win-win" deal on both sides. We couldn't be more pleased with the purchase and plan to visit this dealership for future purchases and highly recommend to family and friends.

Shelly53

Oct 21, 2014

My husband and I were merely gathering information to help us decide on what type of SUV we wanted to replace our Hyundai Santa Fe.We were prepared to leave with that information and get back to whatever dealer we chose. After explaining to John Burdee what we were looking for he immediately made us feel comfortable, trusting and not overwhelmed. He offered us bottom line a deal we were not prepared to hear, let us know we were looking for additions we may not need. We trusted him and proceeded to make a deal. My husband is a pit manager in the Seminole Casino Coconut Creek and will be recommending Hondas and Hendricks Honda Pompano Beach and especially John Budree.

Tero23

Oct 18, 2014

Experience e was great! Very easy to work with!Very good service. So happy to have another honda!! I would recommend highly to a friend!

john.arnett.921

Oct 6, 2014

I called to make an appointment to have a recall issue with the driver's airbag resolved. I was told to make an appointment. When I got there was informed, by the service advisor, that the part had to be ordered and I would have to come back. I questioned why I was not informed of this initially. I left and about five minutes after I left the service advisor called. I was then told the car had to be inspected first before the part could be ordered. Nobody at Hendrick seemed to know what procedure was to be followed. I advise everyone to avoid this dealership that does not have basic protocol in place. They cheerfully waste your time and money and only offered me an oil change I did not need as recompense for my unneeded expense.

emilylynn1234

Oct 4, 2014

Mike is one of the nicest and most reasonable salesmen that works at Honda! He truly works with your budget and will get you the car of your dreams! I just recently bought a Honda Civic 2014 EXL from him and by far he was the best person to do a deal with. Everything he presented myself and my family was out of honesty. GO TO HIM! I highly recommend him.

arifbutt

Sep 28, 2014

This almost third purchase at this dealership. I am a businessman in Miami Beach, but my experience of good service with the dealership from purchase, finance, service and trade is so high level, made me go out of my way to deal with this dealership.The sales person, Finance manger, business manager and the people in service have dealt with me very professionally and their great service has brought me back all the time.The Honda Odyssey is the best experience of a utility vehicle, one can ever have.

ryankali

Sep 19, 2014

I know buying a car is often a daunting task. I'd like to commend Mansur Khawaja and Hendrick Honda for making the process a pleasure. They took the time to fully understand what my needs were car-wise and pricing-wise, showed me the automotive options that best met them, and provided me with the best pricing and financing options saving me thousands over other dealerships.I've experienced misleading tactics in prior dealerships when looking for a new car. Mansur and Hendrick Honda were honest and upfront and provided me with the best price possible on the Honda Accord sport which I love. I left Hendrick completely satisfied and would definitely recommend Mansur and Hendrick Honda to anyone in the market for a new or used Honda.Professional service, great options, and outstanding pricing equals a happy client. I look forward to doing business again with you in the future and referring others to you. Thank you Mansur for making the process of getting my Accord a pleasure!

Ryan K.

Sep 18, 2014

I know buying a car is often a daunting task. I'd like to commend Mansur Khawaja and Hendrick Honda for making the process a pleasure. They took the time to fully understand what my needs were car-wise and pricing-wise, showed me the automotive options that best met them, and provided me with the best pricing and financing options saving me thousands over other dealerships. I've experienced misleading tactics in prior dealerships when looking for a new car. Mansur and Hendrick Honda were honest and upfront and provided me with the best price possible on the Honda Accord sport which I love. I left Hendrick completely satisfied and would definitely recommend Mansur and Hendrick Honda to anyone in the market for a new or used Honda. Professional service, great options, and outstanding pricing equals a happy client. I look forward to doing business again with you in the future and referring others to you. Thank you Mansur for making the process of buying my Accord a pleasure! -- Ryan

samsellsaudi

Sep 15, 2014

Thank you Anthony Beckner and the entire sales staff for such a great buying experience. Hendrick Honda made purchasing over the Internet and easy fast and very recommendable experience!The brought a car in for us and never pressured us to pay extra. Thank you and I will be back!!!

Haddas

Sep 14, 2014

I was very impress with the service provided by Mansur Khawaja. He was knowledgeable, professional, and very patient. He answered all my questions and was not pushy at all. I would definitely recommend the dealership and Mr. Mansur.

Janny831

Sep 9, 2014

Thank you Mansur Khawaja for a great experience. Everyone you come across is extremely friendly, knowledgeable about the product & professional. I highly recommend Hendricks Honda & thanks again! I LOVE my new Honda Accord Sport.

bonnieduplin

Aug 31, 2014

My husband and I recently bought a car for my son from Hendrick Honda. We were actually really surprised at the amazing customer service our salesman Eddie Avila gave us. He was able to handle everything before my son even went to the dealership to pick up the car. He really had our best interest in mind and fought to get us the best price possible! We would highly recommend Eddie to anyone! Thanks Eddie for making our car buying experience a breeze! We will see you for our next car purchase soon!

Karenkj

Aug 31, 2014

2 weeks, 4 dealers, 2 leasing agents and 3 sales managers then a friend recommended Eddie. TOP NOTCH. No BS, car deal completed within hours. He answered all my questions whether I asked them via phone, email or text. He did the impossible and found me the car I was told was 'gone'. He earned a lifetime customer!

Lisagilmour

Aug 28, 2014

Mark, the service manager, at Hendricks Honda, was exceptionally helpful and kind on August 16, 2014.I was on my way to a conference for nurses when I noticed I had a flat tire, I pulled into the service department and asked to speak to the manager. Mark was wonderful and very reassuring. In a few hours, my problem was solved.I would, and will, highly recommend the service department at Hendricks Honda.Thank you for making my day!Sincerely,Lisa, RN

dduke

Aug 25, 2014

I just bought the new Honda Accord Coupe at Hendrick Honda in Pompano & it was one of the most exciting experiences of my life!From the moment I walked in, I was taking care of like VIP & the dealership had a great positive energy!I had the pleasure of working with Anthony Beckner. Not only is he handsome, but super sweet & did everything he could so I could ride off into the sunset in my very first brand new car!THANK YOU SO MUCH!& I want to also give a shout out to Ned Brown you are an angel!Peace, love, & blessings to the team at Hendrick Honda

AMMRogers

Aug 13, 2014

Recently purchased a Honda Accord EX-L and was very happy with the way I was treated at Hendrick Honda. The employees there are good people (no sharks) and willing to work with you to get into the best car you can afford. My sales agent Mansur was professional and made us feel comfortable, not pressured. Initially, I waffled on which vehicle I wanted, but they were patient and offered to let me test drive multiple times to help me make my decision. I went to Hendrick Honda because friends and family had told me about their pleasant experiences, and now I can say with certainty, they were right. Really enjoying the car and will be back for service when it is needed. Thanks Mansur and Hendrick Honda!

Pawn broker, owner

Aug 9, 2014

Second Honda Accord coup from this dealership, deals was done by one phone call. David M. Emmer, best sales person i ever have. Thank you him and his sales team.

ANB18

Jul 31, 2014

Mansur and the Hendrick's Honda team did a great job getting me into a new Odyssey below the price I even had in mind. Ease of dealing with them and great service is why I would highly recommend Hendrick's to others.

ChrisGoldthorpe

Jul 29, 2014

Without a lot of income and no way to prove my income Preston Van Williams still found a way to finance me. I am driving a Honda Accord now. I love the car and the price.

Tammy E

Jul 28, 2014

Jack is GREAT, FANTASTIC, WONDERFUL did I mention GREAT!!!!!!!! Drove 1.5 hours for Second experience within 1 year buying new car at Hendrick will buy again from here

Jessica

Jul 21, 2014

I had a great experience in buying my 2014 Honda Civic here at Hendrick Honda Pompano Beach dealership a couple of weeks ago. Go speak to Mansur Khawaja if you are looking to by a car. Mansur was very helpful in the whole process when I went to purchase my car. He answered all of my questions that I had and when I test drove the car showed me the car's features, etc. He helped me to set up my bluetooth for my phone in my new car. Even after I had purchased my car, there were a couple of ongoing issues that I needed addressed and when I called him on his phone, he always answered in a timely manner and/or called me back and the issues were resolved in a timely manner. I would definitely recommend going to Hendrick and speaking to Mansur.

KedMcKnight

Jul 21, 2014

Ok. I went into Honda not expecting much; my credit wasn't the greatest and my trade-in, though in great shape, was almost 9 years old. In addition to that, I just visited Coral Springs Honda and was greatly disappointed at what they were willing to do for me. They made it seem as if I was their priority but the numbers don't lie...and there's was down right insulting. But then I went to Hendrick Honda in Pompano Beach. Preston Williams worked with me so that I drove away in my new Accord, with way more than quoted for my old Civic, and my payments at a comfortable place. Preston made sure I left happy. The team worked together to make sure my pockets were happy! He was extremely patient and he explained the process step by step. Overall, it was a great experience.

Araxiel

Jul 19, 2014

My wife and I bought a 2014 Honda Civic EX-L from Hendrick Honda in Pompano Beach. I want to say from the outset that I usually dont gush about a car-buying experience, as I think most people would agree that it is about as desirable as a colonoscopy preparation. Youve got to do it, but it isnt something to which you look forward. That said, here is my very honest description of our car-buying experience at Hendrick in Pompano Beach. When we first went there, we were greeted by a very friendly, amiable man named Preston Van Williams. He immediately inquired how he might be of service. We told him what we were looking for, and he said he had one in stock. He invited us to have a seat, and a few minutes later he brings the car around. He explains the features of the car in a very efficient and thorough manner. We take a test drive with Preston sitting in the back. The car fits us perfectly. The build quality is obvious and the features are impressive. We get back to the dealership. He looks at his computer screen, enters some information and in few seconds, gives us a price. He tells us to visit truecar.com to verify the price. Zero pressure he didnt ask for our drivers licenses, address, or insurance cards. A blessing. He gave us a brochure on the car, and took our phone numbers only. We told Preston we would get back to him in a day. We decided to buy the Civic. Through some phone conversations, he told us to take our trade to CarMax for appraisal and that Hendrick would match the price. We did that and they matched the price. The buying experience was the best Ive had in over 50 years of buying cars. Preston was, hands-down the best sales consultant Ive ever encountered. He has the perfect mix of knowledge, empathy, and sensitivity for the buyer. That is unusual. There was no hard-sell at all. They did not have the car we wanted in stock, but it didnt take long for them to find one in north Florida, and we are expecting delivery in a day or so. At Hendrick, we were treated respectfully, got a very good price, were not pressured at all and left satisfied we had made the right choice. Preston made it the best experience ever. He is a gem that is so very rare these days.

xxxxxxyyyyyyy

Jul 19, 2014

Yesterday I purchased a new Accord with the help of Mansur Khawaja. We had bought an Accord last year from him last year and had such a positive experience that we sought him out to handle this year's purchase. Once again, he was knowledgeable, relaxed and helpful. That was also true of our experience with arranging the financing. Overall, I would describe the whole car buying experience as "excellent." In fact, it's too bad there's not a higher category than "excellent" because "excellent" doesn't seem high enough to describe the experience. We'll definitely be back for our next purchase! In fact, I have already recommended that Mansur to a friend who is about\to go car shopping.

Bob K

Jul 18, 2014

My wife and I bought a 2014 Honda Civic EX-L from Hendrick Honda in Pompano Beach. I want to say from the outset that I usually dont gush about a car-buying experience, as I think most people would agree that it is about as desirable as a colonoscopy preparation. Youve got to do it, but it isnt something to which you look forward. That said, here is my very honest description of our car-buying experience at Hendrick in Pompano Beach. When we first went there, we were greeted by a very friendly, amiable man named Preston Van Williams. He immediately inquired how he might be of service. We told him what we were looking for, and he said he had one in stock. He invited us to have a seat, and a few minutes later he brings the car around. He explains the features of the car in a very efficient and thorough manner. We take a test drive with Preston sitting in the back. The car fits us perfectly. The build quality is obvious and the features are impressive. We get back to the dealership. He looks at his computer screen, enters some information and in few seconds, gives us a price. He tells us to visit truecar.com to verify the price. Zero pressure he didnt ask for our drivers licenses, address, or insurance cards. A blessing. He gave us a brochure on the car, and took our phone numbers only. We told Preston we would get back to him in a day. We decided to buy the Civic. Through some phone conversations, he told us to take our trade to CarMax for appraisal and the Hendrick would match the price. We did that and they matched the price. The buying experience was the best Ive had in over 50 years of buying cars. Preston was, hands-down the best sales consultant Ive ever encountered. He has the perfect mix of knowledge, empathy, and sensitivity for the buyer. That is unusual. There was no hard-sell at all. They did not have the car we wanted in stock, but it didnt take long for them to find one in north Florida, and we are expecting delivery in a day or so. At Hendrick, we were treated respectfully, got a very good price, were not pressured at all and left satisfied we had made the right choice. Preston made it the best experience ever. He is a gem that is so very rare these days.

Araxiel

Jul 18, 2014

Yesterday, my wife and I bought a 2014 Honda Civic EX-L from Hendrick Honda in Pompano Beach. I want to say from the outset that I usually dont gush about a car-buying experience, as I think most people would agree that it is about as desirable as a colonoscopy preparation. Youve got to do it, but it isnt something to which you look forward. That said, here is my very honest description of our car-buying experience at Hendrick in Pompano Beach.When we first went there, we were greeted by a very friendly, amiable man named Preston Van Williams. He immediately inquired how he might be of service. We told him what we were looking for, and he said he had one in stock. He invited us to have a seat, and a few minutes later he brings the car around. He explains the features of the car in a very efficient and thorough manner. We take a test drive with Preston sitting in the back. The car fits us perfectly. The build quality is obvious and the features are impressive. We get back to the dealership. He looks at his computer screen, enters some information and in few seconds, gives us a price. He tells us to visit truecar.com to verify the price. Zero pressure he did not ask for our drivers licenses, address, or insurance cards. A blessing. He gave us a brochure on the car, and took our phone numbers only. We told Preston we would get back to him in a day.We decided to buy the Civic. Through some phone conversations, he told us to take our trade to CarMax for appraisal and that Hendrick would match the price. We did that and they matched the price.The buying experience was the best Ive had in over 50 years of buying cars. Preston was, hands-down the best sales consultant Ive ever encountered. He has the perfect mix of knowledge, empathy, and sensitivity for the buyer. That is unusual. There was no hard-sell at all. They did not have the car we wanted in stock, but it didnt take very long for them to find one in north Florida, and we are expecting delivery in a day or so. At Hendrick, we were treated respectfully, got a very good price, were not pressured at all and left satisfied we had made the right choice. Preston made it the best experience ever. He is a gem that is so very rare these days.

Djdencker

Jun 30, 2014

I have returned to Hendrick Honda to update my CR-V. I was introduced to Carlos Brasil and found him to be pleasant, knowledgeable and friendly to work with. We drove the new CR-V and he pointed out the improvements in technology. He also pointed out the updates in the interior and exterior. We did a comparison on the difference of my old CR-V versus the new one. The best part for me was when we talked about trade value. This is why Honda is a great vehicle, I was impressed with the value of my old Cr-V. I highly recommend this dealership as I have bought here before because of 2 things, customer satisfaction in awesome both in sales and service. Even the closing experience was done professionally which included Chuck Siman and Rene Gomez.Keep up the good work!Thanks,Doug

larryjvita

Jun 30, 2014

My wife and I usually dread the car buying routine, NOT ANYMORE! We received truly the greatest customer service ever. Starting off with our first contact "Leslie" who followed up, was friendly andprofessional. Then "Victor" made purchase of our car a true pleasure. Not to forget the Manager"Clint" who spent a lot of time with us to make sure we were happy with everything. I feel we received a very fair price and absolutely the BEST CUSTOMER SERVICE EVER!!!!!!!!!! Our finish was with Arshad the Finance manager and he was also great to work with.THANKS TO EVERY ONE.

honda33426

Jun 26, 2014

Great experience and very professional sales person and financing manager ! Mansur was awesome as a sales person, and I totally recommend him and the dealership .

FWP2

Jun 26, 2014

They had the right car at the right price for me. Honda are the best and Hendrick Honda in Pompano Beach is the place to go!

bonartie

Jun 22, 2014

Carlos Brasil was wonderful....He was knowledgeable, understanding and he knows the product he sells,,,Most of all he has a great personality and he listens to your needs....Carlos explained everything about the vehicle I purchased and how they worked,,He was truly excellent in all phases,,,Arthur Fuchs

roygolf

Jun 14, 2014

My name is Roy. During the past three days, my wife and I leased two new Honda Accords. I picked up my new car on Wednesday and my wife, Ginny, on Friday. This is our second time purchasing two cars, with Carlos Brasil as our saleman. We have been Honda owners for many years. On the finance side, we have always been taken care of by Chuck Siman, a real gentlemen to deal with. It's always been a pleasure buying from Hendrick, formerly Pompano Honda. There has never been a moment of "doubt" that we are being properly taken care of, from the moment we walk in the door till we drive out with our new vehicle---everything done with a smile and in a professional manner. My wife is edgy when it comes to spending money but Carlos put her at ease with his gift for being an excellent salesman, explaining everything from A to Z, including setting up and explaining to Ginny the use of the Bluetooth mechanism associated with her I-phone.We have 5 sons, unfortunately living all over the country, or they would form a purchase line at Hendrick, as they all own Hondas. If this is being read by prospective buyers, it's a great experience, folks. No fuss, no bother, just friendly people who care!

Husseinothman

Jun 12, 2014

Very good experience with Anthony, No pressure sale, knowledgable and super friendly! Was very happy with the purchase. Pricing was right, speed of the transaction was right and the whole experience was really really good! Thanks a lot!

marblemantelpiece

Jun 12, 2014

I found Victor to be very personable and friendly. He helped me move everything from my former vehicle to my new one. He also showed me the many new features in the 2014 Honda Accord and set up Blue Ray and showed me the way to navigate the radio and air conditioning. He also handled all the necessary paper work very well. I would rate my experience with him higher than a 5 if that were possible.

Asma sheikh

Jun 4, 2014

Excellent costumer service provided, rated five(5) on scale, Mr khawaja took his time to listen to us , found the color & features we want , deliver the car on time , Anser all our questions & very professional .

HChris

Jun 1, 2014

I purchased my 6th Honda and 3rd at Hendrick Honda . My husband and I were very satisfied with the service from the start to the end. Carlos Brasil was very professional, patient, pleasant and knowledgeable about the product. John, the Director of Business made us feel very welcome and checked on us periodically to see if we had questions /concerns and Mehran, executed the finance aspect of the deal with great expertise. What a team ! I love my Pilot but if I have to purchase another Honda, I will be calling Carlos first.

Spencer

May 27, 2014

When I went there I had neglected to shop around much. A friend had gotten a car at Brickell Honda in Miami for the exact same miles that I wanted on the same make and model. Pompano didn't even try to match it or come close to it. They said they couldn't match the price and wouldn't even match what I got the prior Honda for. I was told that from year to year it is impossible to match prices. I know that wasn't true because they beat a prior price for a different vehicle I really regret getting the car from this place because I feel like they liked to me. The salesguy seemed more concerned with a survey that customers fill out then even trying to lower my price. I should have called around because if I had done that I would have found out that for the exact same miles and car Delray Honda would have required 200 less down and the lease would have been cheaper. Brickell Honda was around the same amount down and around 20 dollars cheaper a month. it is my fault for not shopping around but I made the mistake of trusting the salesguy. He seemed friendly so I trusted what he said. Never again will I go back there. I'm not even kidding when I put that he mentioned the survey more than half dozen times. Even after I signed the paperwork, which I regretted while sitting in the financing office, he still kept mentioning the review. He literally followed me out the door and mentioned it, then when I was in the car he mentioned it again. Then he said he was going to call me and did I promise to fill out the survey. He spent more time talking about the survey than even trying to match Brickell Honday. I was in a bind because my lease was up and he knew that. If you ever goto Pompano Honda tell them to either (1) split the difference of what you want and what they want, (2) beat another dealership or (3) calculate the lease price based on the actual price of the car and not the sticker price. Brickell was so much cheaper because Brickell told me they calculated my friend's lease based on the actual price and not the sticker price. Oh, if you make it to the finance office be careful what the guy does in there. He kept trying to sell me some tire/oil/air filter service. I kept telling him it was more expensive than tire kingdom and he tried to tell me my math was off. He refused to give up for a good five minutes. Trust me when I say it is around 10 dollars more than tire kingdom per visit and Honda requires you to pay for around 6 visits which means Honda is 60 dollars more expensive. He also tried to charge me for the first month AGAIN even though that amount was already calculated into the price.

BobP1029

May 24, 2014

David, Carlos & Chuck were very helpful in explaining different Accord Trims & Options. All of our questions were answered, and the Finance experience was quickly completed,

marion333

May 14, 2014

I was so impressed with the service that I received at Kendrick Honda in Pompano. Carlos, my Sales Consultant was exceptionally nice, friendly and very genuine. Ned Brown, business Manager, was very professional and was polite at all times, despite me giving him a difficult time. Arshad Haq, Finance director was by far, the most respectful and most pleasant Finance manager that I have ever met. The entire team were outstanding. "Good credit, bad credit", it doesn't matter, these guys will take care of you. I went to Hollywood Honda and viewed the same vehicle, the sales consultant, whose name I cannot recall was very nice and helpful but the business manager was abrupt and pompous and I left without a second thought. The following day I went to Kendrick Honda and met the "Dream Team". If you are looking for a Honda, go directly to "Kendrick Honda on Pompano", they are highly recommended!!!! Carlos, Ned and Arshad, thank you for a painless and enjoyable experience.

genebeans3

May 11, 2014

I dislike car shopping and had a visit with Anthony who was quick, cordial and got me the deal I wanted. I appreciated not being shoved over to othrs so they can make a decision. They told me they knew what I wanted, and would call me the next day with a firm price which they did and I bought the vehicle-I recommend anthony for any new car buyer who does not like to be rushed and pushed while making a decision.He is excellent as a sales person.

AnthonyDelVecchio

May 10, 2014

We switched to Honda after owning domestic brands for many years. We now are on our third new Honda purchase. All three Honda's were purchased at Hendrick Honda where we received the best price, excellent service and over all a most enjoyable shopping experience. Anyone looking for a friendly dealership must include a visit to this dealership. We also use their service department for regular vehicle maintenance and found the same friendly speedy service there.

Claudia Bueno

May 1, 2014

I loved my experience with my new car.Vitor helped me a lot.Also the finance was a very smooth process.I enjoyed my experience. Thanks.

HARTSDESIRE

Apr 30, 2014

I SHOPPED FOR 3 WEEKS FOR MY PILOT. THIS IS BY FAR THE BEST DEALERSHIP WITHIN A 30 MILE RADIOUS OF FT LAUDERDALE! I NEVER FELT LIKE A PRISONER, GOT AGRIVATED, OR LIED TO. STAFF WAS EXTREAMLY PLESANT. IT'S A SMALL DEALERSHIP THAT MAKES YOU FEEL IMPORTANT (BECAUSE YOU ARE TO THEM) AND NOT JUST A NUMBER $$$

holly324

Apr 28, 2014

Got my first Honda Accord at this dealership and knew I would go back when I was ready to lease another car. Was treated very well, all my questions answered to my satisfaction. Very happy with my new car.

JAFF

Apr 24, 2014

This was the first time in 20 years that I was considering getting a new car and I was very hesitant to do so sooner because of all the bad experiences you hear about, for instance "the dealership will tell you a low price just to get you in the door then hit you with hidden fees and raise the price once you are in love with the car," etc. John Grasmick of Hendrick Honda Pompano Beach quoted the car I was interested in on a Tuesday evening and pleasantly answered all my questions. I came to the showroom the next morning and Elie Hage showed me all the many colors and options on the car I was interested in for that same quoted price, I did a test drive and within an hour is all it seemed like I was out the door with my new 2014 Honda Civic all for that same price that I was quoted the evening before. Elie showed me how to use the "blue tooth" and made sure I was totally familiar with all the features. Rene Gomez in finance made the paperwork easy to understand and answered all of my questions. I recommend contacting John Grasmick and this dealership 100%, they exceeded my expectations.

Peter M

Apr 23, 2014

I enjoyed the experience from start to finish. Dealing with Clint and Mansur was a pleasure and there was no BS. I used to buy at Coral Springs Honda, but i found a new place to buy. Thank you, Peter M

pmarchitello

Apr 23, 2014

I enjoyed the experience from start to finish. Dealing with Clint and Mansur was a pleasure and there was no BS. I used to buy at Coral Springs Honda, but i found a new place to buy.Thank you,Peter M

Williamharrow

Apr 12, 2014

I was in the market for a new EX-L and to trade in my 2008 same model. Tried all the local Honda dealers including Holman where I bought the car. Hendrick was the only one to follow up two months later to ask what it would take to get the deal done. Dave Reeve was great on the internet and we came to a deal on line. I went in today, dealt with Anthony Beckner who is a nice, easy going young man and they got the deal done and I drove away satisfied. As the CEO of a mid size company, I applaud Hendrick's sales efforts and internet savvy. I own 5 cars and deal with car people on all levels, this car has got all the bells and whistles and costs 1/4 of my Mercedes. I would not hesitate to return to this dealership, I hope Anthony and Dave still work there!!

lizann

Apr 6, 2014

For the second time, I am highly satisfied with my purchase. I have been affiliated with them for 10 years, and I really can't imagine buying a car anywhere else. I recommend them to everyone I know (and so do my neighbors, who are also highly satisfied). Chuck S. is completely committed to excellent customer service with a fair price. He has gone above and beyond for me, and I am extremely grateful for his strong ethics, friendliness and genuine concern. He is the kind of guy you can trust to be honest and thorough. Rene and Eddie were both patient and kind; they both made sure I was 100% comfortable, educated and informed in all matters. These guys are professional, but fun. They are well-trained and articulate...yet less aggressive than other dealerships. You get the sense that they care more about the customers (and not profit alone). The service and parts department have also helped me with honesty, friendliness and excellent customer service. I have no desire to venture out and try another dealership and they deserve this loyalty in every way. Thanks, guys!

matrixwheels

Apr 3, 2014

The sales person , Anthony Beckner made the experience of buying a new car enjoyable. We feel that we got a great deal. All of our questions got answered and in our opinion ,he is a much better sales man than anyone we encountered at the other dealerships around town. The finance guy at this dealership was also very helpful.

Jennifer

Apr 1, 2014

Just a quick Shout Out to the gang at Hendrick Honda in Pompano. I got the price and the trade in value I wanted when the other Honda dealers said NO. I'm glad I emailed them because their Internet guys are quick, to the point and live up to their word. Thanks again - see you for the next one for sure...

cdeangulo

Apr 1, 2014

The reply that I received on this website for my review is further deception. The dealership told me they were going to use my car as a trade-in. What they never told me was that thechanged their mind, and they decided to simply finish paying off my lease, which they did not finish paying off anyway. They still owe one payment, and they are not paying it. Buyer beware, this dealership uses deceptive practices! Then they come on here, and write a response acting like they have done nothing wrong.

clareok

Apr 1, 2014

I was properly greeted when I entered the dealership and all my questions were promptly answered by my salesman Fazian Waheed.I have been a customer at the Hendrick dealership in Daytona, so I am well familiar with the high quality of sales experience I would expect toreceive here in South Florida. I was not at all disappointed.

grandison

Mar 29, 2014

If you want someone who will walk you through the process and not lead you astray; consult Anthony Beckner. He understands the needs of his customers. I had an excellent experience.

Lafuller20

Mar 28, 2014

Over an hour for oil change and tire rotation. Did not say tire rotation would have a charge when asked if I wanted one. Service person sounded like she was on a personal call while I was trying to find out where my car is. Always feel like the people here are not trustworthy.

mescot54

Mar 20, 2014

The sales person, Preston William was very professional, easy to work with and extremely informative, He did not rush me to make a decision and answered all my questions thoroughly. I am glad I bought the car.

captdrew100

Mar 4, 2014

Anthony did a great job helping us decide on purchasing the CRV. No hard sell just great consultative selling. I will recommend him to our friends without question.

torres777

Mar 3, 2014

Excellent Service, honest and helpful they find what you need and not what they want to sell to you.Keek up the good work Anthony!If I have to buy another car very likely will be with:Hendrick Honda Pompano Beach5381 North Federal HighwayPompano Beach, FL 33064-7071Sales: (954) 427-4744

Heidki

Mar 2, 2014

We went there just to look at a vehicle that would work for me after having back surgery. John approached us, and he was very friendly. He knew we were really just looking, but he was willing to take the time and answer all our questions, even letting us take the vehicle for a test drive. We ended up leaving with a new CRV and I couldn't be more thrilled. I've already given his card out to two of my friends. Thank you so much! Heidi Kiernan

Mkystevtaylo

Feb 27, 2014

Every one great and helpfull. They went out there way to make sure I got what I wanted. Thank you Hendrick honda!!! :) :) Preston and Justin we're very helpful. I will tell my friends ......

Kdagostinis23

Feb 25, 2014

My experience at this dealership was amazing, the sales consultant Ramnarine Budree was professional, efficient and extremely friendly. My two young boys made noise and ran around the dealership, and was never once told to stop what they were doing. A great family environment. The price was exactly what we were looking for. We shopped at three other Honda dealers and didn't have the experience like this one. I originally made contact with the online sales consultant Kristin Waldrop who couldn't be any more professional in her job. When we arrived she came out and greeted my family and made us feel at home. Both sales consultants should receive a great write up for there service that they provided to me and my family. Thank you for everything and we love our new Honda Odyssey!Katharyn D'Agostinis

cbowmer1991

Feb 18, 2014

this is my first time owning Honda and I have to say that I love it soon as I walked in the door Preston Williams was there to greet me he quickly met my needs and show me the car picked out for my wife you are the best sales associate I have ever met in a customer service there when I will definitely be back again.

Kevinhoag

Feb 16, 2014

My wife and I had a great experience with Preston Williams, thank you for a great vehicle we will be happy with for many years.

grammy4

Feb 11, 2014

WE are snowbirds from the state of New Jersey. During the rainstorm of Jan. 10, our 2012 Honda Accord was flooded and totaled by our insurance company. Since we have owned several Honda's before and were very happy, we wanted to replace it with another Honda. After visiting several dealerships, we decided on Hendrick Honda, Pompano Beach. Our salesman, Kashif Chughtai, was extremely friendly and professional, and if he needed to check on something, he brought one of the managers, Chuck Siman, to speak to us. We felt very much at ease, which was very important to us, by being from out of town. I would recommend the salesman Kashif , to anyone looking for a new Honda car. Nella

DLHJT

Feb 11, 2014

My mother and I came down to Hendrickson Honda last night with every intention of purchasing one of the many remaining 2013 Honda Accords you have in stock. I inquired in advance of coming there by requesting an on-line quote for vin # , but never got a reply, so I called the office number and spoke with Kristin (?) advising her of the approximate time we were coming and the vin # 1HGCR2F84DA134023 of the car that I was looking to see. When we arrived at the dealership there were 3 or 4 salesmen standing around the entrance. We walked up and asked the first one if we could see Kristin (?) and he said oh, I'm sure I can help you. He never once introduced himself to my mother or myself, nor did he ever tell us his name or give us a card, so for here on I will only refer to him as the salesman. We proceed to walk through the front doors he did not even hold the door for my mother. He led us to a desk that was in the center of the room and asked what he could do for us. I told him I had been looking at a car on-line and had called ahead so it would be ready for us to see. He looked up my info. on his computer and left for a few minutes, then came back and said oh, I have a car with some extras to show you. I responded that he could show me, but that I already picked out a car and gave him the vin # of the car I came to see. He left us there and was gone probably another 20 - 30 minutes eventually my mother and I decided to get up and go outside. As we walked out, the salesperson pulled up in an Accord with a sport grill, rear spoiler, illegal looking window tint, pin-stripping, and a truck tray that I immediately told the salesperson I was not interested in and continued to ask him if we could just see the model from online that did not have all of this fluff I do not want or need. He insisted that we just give it a test drive and we did. Upon return to the dealership he asked us what we wanted to do and I said that I would like to know what the best deal he could make on the car we just drove and the best deal on the lesser model with out all the bells and whistles ( ie: EX without the sport grill, stripes, so forth). We went inside and sat back at the tiny desk in the center of the room and he asked us how we were planning to pay for the car at which time I advised that we would be paying cash in addition to trading in my Chevy Impala. He took the keys to my car and left for a few minutes. When he came back he asked what exactly I was thinking I would get for my car and I replied that Kelly Blue Book says it's probably only worth about $1700. and that I did not have any delusions as regards to it's value. He replied, "good". He then left us waiting at the desk for about 30 minutes. My leg was falling asleep sitting there for so long in your uncomfortable chair, so I stood up and noticed that the salesman was not working on a price for us but instead was talking to a young woman in a lime green tube top, grin from ear to ear, while we waited. He then came back to the desk and proceeded to show me line by line how a car that is last years' model, with my trade in and a cash deal that was listed with an on-line price of $26,400.00 would in fact cost me $30,9995.00 +++ tax, tag & title. Well above even the sticker price on the car itself with apparently no discount for being last years' model and honestly who is really paying full sticker price for a new car these days. As this is not the first car my mother or I have ever purchased, needless to say we were not impressed in the least. Apparently the salesman thought that we were either very stupid or very desperate, of which neither applied, so we left. No one tried to show us another car, save ant type of deal or change the way we felt about our experience at Hendrickson Honda. I thought it would possibly benefit you in the future to tell you about our visit to your dealership, maybe, maybe not. Rest assured I will make sure everyone I know is well aware of my disappointment in attempting to purchase a car from Hendrickson Honda and "the salesman".

JustCast

Feb 10, 2014

Preston was very friendly, helpful, and has an overall positive energy! I am so happy with my experience and would recommend him to anyone! Ask for Preston when you visit this dealership, he made it work for me!

sverdl68

Jan 22, 2014

This purchase was my second Honda Civic in 7 years - I had the 2007 Civic EX before, but was finally ready for a newer model. Michael was very attentive to what I needed in a car and helped me get the deal that I was looking for. He stayed with me, even after the dealership closed, to show me how to work the bluetooth and other functions in my new car. Michael also helped me the following day with a few questions about the car and recommended the oil change service, which is great and convenient! Overall, he was a great sales associate and gave me top notch service. I wouldn't hesitate coming back to him again for a third Honda or recommending him to my friends.

Kristen

Jan 17, 2014

Hello, my name is Kristen and I live in Boynton Beach. I was calling around to different Honda dealerships in order to get the best price for a new 2014 Accord Sport. I called Hendrick Honda of Pompano Beach and ended up speaking with a very nice girl named Leslie. You see, I was driving a vehicle which I owed over 17k on and I really wanted to get into the new Accord. I was doubtful that getting a new car could be a reality but she was extremely helpful and answered every question I had about my situation. She assured me that her managers would give me fair trade value for my car. I told her I didn't want to be at the dealership all night long, and she suggested sending me the loan application via email to expedite the process just a bit. I made an appointment with her, but still was nervous. I am aware of the usual tricks and gimmicks dealerships play to lure you into their traps. I called Leslie back two more times just to make sure she had relayed my info/situation in full detail to her manager. I didn't live close and didn't want to make the drive after work for nothing. She was patient, which I appreciated. I arrived and worked with a salesman Mr Weinstein. Everything turned out great! They gave me a great deal on my trade and I was able to afford to get into the Accord that I wanted, in the color I had in mind also!! I love my new car! More honest people like Leslie and Mr Weinstein need to be in the car industry. I will certainly recommend them to my friends and family! Thank you!

Jln240

Jan 17, 2014

I have been to many dealerships in the past few months. This dealership was the most accommodating, friendly, and pressure free. I would recommend to friends.

azawodny

Jan 15, 2014

Quick and easy. Ned was extremely helpful and was able to work out a great deal. Would recommend to friends and family and will be back

jkubikova

Jan 8, 2014

My sales consultant Kashif was very knowledgable and went through all details with me. I was very satisfied with my experience, because I had expected horror shopping story :-). I will definitely recommend this dealership and Kashif to my friends.

Happy owner

Jan 6, 2014

I was looking on line for a Certified Pre-Owned Accord. I found several at my local dealer in Delray, but the price seemed high compared to other dealers. I emailed to Pompano Honda and got an instant and great response from Dave in the Internet Department. He assured me the vehicle was available and even got me a better price. Needless to say, I went there and he had everything ready for me. I got the car in less than an hour. What service, the best I could have hoped for.

JG

Jan 4, 2014

I was shopping on the internet for a price for an Accord. Most dealers wouldn't answer my questions or give me a price. Dave Reeve was different. He was informative and friendly. He even lived up to the quote he sent when I went in to pick up the car. A quick, easy pick up...quite a difference from the other dealer's approach.

MrSpock

Jan 4, 2014

I had a good experience with hendrick honda, everyone seemed friendly and willing to help. I also was fortunate enough to work with their best salesman: Preston Williams. He did a fantastic job of guiding me through the entire process, and unlike most salesmen who only seem to care about money, he was very patient and courteous. I believe that my overall experience at hendrick honda was due in large part to Mr. Williams' professionalism and politeness. I would recommend hendrick honda and insist that anyone who reads this review ask for Mr. Williams by name.

elenanutiu

Dec 13, 2013

Thank you Paul Trif ! thank you for beeing very professional and you made me do the perfect decision. I love my new 2013 Honda CRV

MShekarkhar

Dec 5, 2013

Elie was very professional and courteous. My boyfriend is very difficult to please when it comes to customer service, and yet Elie managed to answer all his questions, was very informative, and never pushy.

Nelly99

Dec 2, 2013

I've had my 2013 Civic for a few months now and I had a couple of questions about the car's features. I scheduled an appointment with Elie, the salesman who sold me the car. He was just as amazing as before:-) He showed how to sync the texting feature with my phone and answered car maintenance questions. This is my first high tech car and Elie has helped to make adjusting to the features less intimidating. He was patient, friendly, and very helpful. Great customer service!

famousdavis

Dec 2, 2013

In November 2013, I was shopping for a new minivan to replace our '00 Dodge Grand Caravan. When my family and I settled on Honda Odyssey, the next piece of work was to get dealer quotes for an out-the-door cost of a 2014 Odyssey. The folks at Hendrick sent me a low out-the-door quote, very low...for a 2013 they had on their lot. I didn't notice that at first until I started comparing dealer quotes more closely, and then I realized the mistake. But that mistake actually worked out -- in the end, I wound up buying a 2013 close-out Odyssey EX-L for about the same price as just an EX in the 2014 line-up. I made two visit to this dealership, the second time to test-drive the 2013 Odyssey EX-L. The salesman I worked with was very nice, though I found it interesting that on my second visit he was trying to steer me to a 2014 model (though he said he got the same commission either way). Since I'd asked for an out-the-door quote, I had a specific dollar amount I expected to pay for the vehicle, including tax, title, other FL fees, and the dealer fee (tag would be new and wasn't quoted). When it came down to the purchase, though, they presented me with $800 of dealer add-on fees for things like tint (on front row side windows), mudflaps, wheel locks, storage liner, pinstriping. I refused to pay; I wanted the out-the-door price, since the other costs weren't previously disclosed (what else does out-the-door mean other than the bottom-line amount you'll pay?). Eventually, they agreed to give me all the dealer-installed stuff except the storage liner for $100. I said if they were willing to include the storage liner, too, I'd give them a 5-star review; they wouldn't do it, so there's that. The other rub occurred when, before I agreed to buy the vehicle, I wanted to know I'd qualify for certain financing terms based on excellent credit. I don't know what happened wrongly, but my salesman met with the finance guy and came back to say I'd qualify for the rate I expected to pay. Later, though, it came to light that the financing I expected wasn't available through Honda for the 2013 models, only 2014. That meant I would pay more for the loan that I'd expected to pay. I was unhappy (angry, actually) this didn't come to light until we were half-way through the purchase process, and I'd already brought my wife down to see the vehicle. The financing issue did get partially resolved when the dealer basically subsidized a portion of the interest rate because I was willing to buy an extended warranty from them, too. That made the financing equal to what I would have gotten with a 2014 model purchase, but not as good as some financing deals offered on other 2013 Honda models. In the end, all the people I worked with were pleasant and professional. Everyone wished the mistake with the financing terms hadn't been made the way it did. But the upside for me is that the 2013 purchase price was very, very good so even though I wasn't getting quite the deal I expected to receive on the financing, the overall selling price was very good and the overall value exchange was favorable for someone who didn't have to have the latest functions found on the 2014 Odyssey. Would I do business with Hendrick Honda again? Yes, but I'd still shop around other nearby Honda dealerships, too.

flabarcellos

Nov 27, 2013

This one is my third Honda. I trade my honda fit, by any chance I Do Not recomend the fit to anyone. . I have a list of things that I hated on the fit but I'm not here to talk about the Fit.. I'm here because finally we made a decision to trade the Fit! Went to Hendrick Pompano yesterday Nov 25 and Carlos Brasil was our sales guy.. he was fantastic and he worked hard to get us the best deal ever. We went from the Fit to the 2014 Pilot and I can't tell you how happy I'm right now. The Pilot is amazing.. first day and we drove to saint Augustine (almost 200 miles) and with an average of 70mph we did 24.6mpg. I'm in love with this car.. Carlos Brasil is the best, he took his time to get us the best car with the best price, he's super friendly and polite.. I'm amazed with what he did.. so yes I recomend Hendrick Honda and Carlos Brasil for sure.

Paulalippolis

Nov 25, 2013

This was our first honda purchase. We had a great experience with our salesman Anthony Beckner. My husband said it was the first time in his car purchasing history that he was happy with the salesman and the dealership. Every one was informative and very friendly. We would recommend Anthony Beckner to our friends as well.

caroljerry69

Nov 20, 2013

this is the 9th or 10th car we purchase from hendrick honda pompano beach, both new and used. not once have we had any issues with any thing or any one. both the sales people and the maneging team are great! every time we walk threw the doors, its a great experience. my husband and i would recomend them to everyone. most resently we had the pleasure of dealing with Carlos Brasil-sales person. he was great.

Denise8526

Nov 15, 2013

I left feeling completely satisfied walked away with a brand new 2014 Honda sport.Great service and everyone I encountered seems like they knew what they were talkin about

rubens filho

Nov 9, 2013

i got 2010 honda insight, took to the dealer to reset some light on the dash (TPMS AND AIRBAG) THEY WANT TO CHANGE THE AIRBAG MODULE FOR $900 PLUS SERVICE HRS I DECLINED IT...... THEN THEY REQUIRED $125 FOR RE-LEARN THE TIRES SENSORS I PAID FOR IT..... 3 BLOCKS AWAY I SAW A MECHANICAL SHOP...... I STOP BY AND THEY RESET THE AIRBAG SYSTEM FOR $60 THE LIGHT WENT OFF AND NEVER GOT BACK... TODAY 30 DAYS LATER THE TPMS LIGHT COME OUT AGAIN I GOT BACK TO THE DEALER TO CHECK AND THEY WANT TO CHARGE AGAIN $125 AND POSSIBILLITY $690 TPMS MODULE REPLACEMENT, THEY NEVER RESET THE LIGHT EVEN I PAID FOR THE SAME THING 30 DAYS AGO AND NOW STILL WANT TO CHANGE A MODULE FOR TPMS SYSTEM THAT MONITORIZES THE TIRES PRESSURE...... LEFT VERY UNHAPPY WITH THE SERVICE AND THE PRICES EXTORCION FOR PARTS THAT DOES NOT NEED TO BE REPLACED............... END STORY SHORT GOT BACK TO THE SAME PLACE 3 BLOCKS AWAY AND GOT RESET THE TPMS COMPUTER FOR $60 NOTHING WRONG WITH THE SYSTEM BESIDE THE SENSORS HAD TO BE RE-LEARNED AGAIN..... WILL NOT RECOMEND THE DEALERSHIP TO NOBODY THAT I KNOW PERIOD!!!!!!!!!!

mariemarie8

Nov 9, 2013

Hendrick Honda Review. Prior to buying my 2014 Honda CRV I went to a few dealers in Broward County and did a great deal of homework as well. This extremely stressful situation was amplified by my being a women and advocating for myself. As usual all dealers were trying to get the best price for the car as well as my trade-in. Some were playing the selling game with a dash of charm and calm others were down right aggressive. I have some regret ending this journey with Hendrick Honda. I first encountered Kashif Chughtai who was new to the job. He was kind but was as new as yeasterday to the business. He was dictated by Mansur Khawaja. I asked to work with Mr. Khawaja. I now became the client sitting back while he was taught the job by Mr. Chughtai (down to basic paper work). If they worked well with me I would have been happy in this position but as it turned out Mr. Chughtai had absolutely no say or pull so any relationship was useless and all negotiations fell on deaf ears awaiting Mr. Khawaja's decisions. To begin with I brought in the number on the exact car I was looking at. It was a 2014. I went for a test drive and liked the car. I was decideing about the EX VS. LX but I liked the options on the EX and proceeded to negotiate for the car I now drove. I did not fully realize any negotiation with Mr. Chughtai was useless as Mr. Khawaja who was pulling all the strings. Mr. Chughtai came back to offer their price. I considered the price despite it being greater than I would have preferred but said I was interested. The bait and switch now began. After showing my interest Mr. Chughtai now told me (clearly a tactic from Mr. Khawaja) that he was in error and this price was for a 2013, never even on the table for discussion. I reacted. I made it clear I was only interested in the 2014 car I drove and we were discussing. They were treating me like a fool in their effort to get me to pay their price. More than I wanted to pay and not comparable to other dealers. Mr. Chughtai can only say he was sorry but sat powerless. Mr. Khawaja refused to intervene despite this being his decision and my request to work with him. He stayed in the background not willing to do any thing to rectify this situation. My first regret was not leaving. Nor did I know what was to happen next. CHUNCEY REYNOLDS: Another sales man listening decided he wanted to take over. He was not involved over the few hour and was not asked for assistance by Mr. Khawaja. I feel it is an insult to his collegues as he did not believing in their ability work to complete the transaction. His arrogance and anger took center stage. As a women the last thing I want was some aggressive man to now confront me. He was a bully and at this time I was tired and vulnerable. He was so intent on being confrontational he did not even identify himself. He took my used car keys and came back and offered me $1,250, a clear insult. It was clear he was now going to use my car to kick me around. My mistake is the I should have left at that moment and I will regret allowing these men to have my business especially Mr. Reynolds. I wish I went back to the dealer who offered me $2,500 but at the time I though this amount was minimal. The blue book listed it for $3,600. Mr. Reynolds continued to say he was highly stressed out by working with me and I wondered why he jumped in uninvited to begin with. Of course I did not accept the ridiculous offer. Now the price of the car was high and cost of the trade-in low. I do not why I continued to negotiate with Mr. Reynolds and now both dealers were even afraid to approach Mr. Reynolds and allowed him to bully me. Mr. Reynolds even asked me if I wanted to toss a coin and if I lose I will accept the $1,200. Easy for him to gamble with my money. It was clear to me that if he was willing to toss a coin he was willing to offer the mere $1,650. Big deal. I was off guard and tired and hade some information from the previously dealer incorrect realizing they were over the $2,255.00 not under. My fatal mistake. Finally Mr. Reynolds quoted his ex-wife and told me she told him "you get more bees with honey"...but he did not use this approach with me, not in the least. Stay clear of this man as I regret allowing any body, man against women to treat me in such appalling fashion.

audspeed

Nov 9, 2013

i got 2010 honda insight, took to the dealer to reset some light on the dash (TPMS AND AIRBAG) THEY WANT TO CHANGE THE AIRBAG MODULE FOR $900 PLUS SERVICE HRS I DECLINED IT...... THEN THEY REQUIRED $125 FOR RE-LEARN THE TIRES SENSORS I PAID FOR IT..... 3 BLOCKS AWAY I SAW A MECHANICAL SHOP...... I STOP BY AND THEY RESET THE AIRBAG SYSTEM FOR $60 THE LIGHT WENT OFF AND NEVER GOT BACK... TODAY 30 DAYS LATER THE TPMS LIGHT COME OUT AGAIN I GOT BACK TO THE DEALER TO CHECK AND THEY WANT TO CHARGE AGAIN $125 AND POSSIBILLITY $690 TPMS MODULE REPLACEMENT, THEY NEVER RESET THE LIGHT EVEN I PAID FOR THE SAME THING 30 DAYS AGO AND NOW STILL WANT TO CHANGE A MODULE FOR TPMS SYSTEM THAT MONITORIZES THE TIRES PRESSURE...... LEFT VERY UNHAPPY WITH THE SERVICE AND THE PRICES EXTORCION FOR PARTS THAT DOES NOT NEED TO BE REPLACED............... END STORY SHORT GOT BACK TO THE SAME PLACE 3 BLOCKS AWAY AND GOT RESET THE TPMS COMPUTER FOR $60 NOTHING WRONG WITH THE SYSTEM BESIDE THE SENSORS HAD TO BE RE-LEARNED AGAIN..... WILL NOT RECOMEND THE DEALERSHIP TO NOBODY THAT I KNOW PERIOD!!!!!!!!!!

saejongoh

Nov 8, 2013

My fifth Honda purchase at this dealership in last 30 years. Although they did not participate in the used car program at Costco, when I had told the initial contact person that I had purchased a new Accord through Costco, she immediately offed to honor my Costco card. So I went up a bit on my price and found the perfect car on line that night. Next day I test drove it with Mansur Khawaja, a man of few words, While we were driving he talked quietly to inform me of all new technologies, safety features and the improvements Honda has implemented since I had bought the last Accord. I was very impressed of his knowledge and gentleness. Mansur did not push to "just to sell me a car", when I informed him that I will not be able to purchase the car until Saturday, he did not patronize me. I really appreciated that.So I bought the car and I was not an easy sale.I had done lots of research; I had a price In mind.Cezar was tough but he was fair and the price was really greatNext I worked with Ned, he was an excellent problem solver and kind. Finally, Mansur Khawaja walked me to new car and programmed the IPhone into Bluetooth. He was informative and gentle, no high pressure....Really enjoyed buying a car from him....Sincerely, Jane Oh Handley

jimmy509

Nov 6, 2013

Mr Williams Thanks for making my family happy. You have Great customer service and you are a serious Guy.Anybody who want a new or used car check Mr. Williams Preston at Hendrick Honda pompano Beach. He has great customer service, he's so very helpful and trust me you will like him.

Bradley0713

Nov 4, 2013

For a little while I was very disappointed in Pompano Honda, to the point that I stopped taking my car there. My view has completely changed, thanks to Liz Gates in the service department. I have never been so pleased with Hendrick Hondas customer service until now. I am not sure when Liz started working as the service manager but she has truley changed it for the better. I will now be sure to recommend Hendrick honda to all of my friends and family. She along with the other workers in the service department made me feel like a valued customer and gave me the kindness and consideration that not many places give nowadays.

marcgeiserman

Nov 4, 2013

Our Man Preston took great care of us by getting a fair deal, and worked to meet our needs...we appriciate the extra mile that he went! the facilities are clean, and all staff seemed to have our intersts in mind...We are set up for service to add some accessories to the Odyssey, and Taryn seems to be on top of it. We ultimately feel this dealership is to commended on their service, deal, and fairness...Preston needs to work on his football prowess!!! Thanks Hendricks for the positive experience!

arlenetrigo

Nov 4, 2013

Went to Hendrick Honda, reviews checked on line were good. , Carlos Brasil saw through the paper work for a leased Honda cr-vand Anthony Beckner was first to greet me. The dealership was pleasant, no pressure, they were patient when I needed to applyfor a new insurance policy in Florida and I called 3 insurances for quotes in their dealership. I can recommend this dealership andwill return at end of lease.Arlene Trigo

NO. 1 FAN

Nov 2, 2013

Went shopping for used car and brought my first Honda from Hendrick Honda Pompano Beach! Salesmanship and service from veteran Preston Van Williams was awesome! Finance Manager Mr. Haq and team member Ned Brown really made my day! Truly wonderful car buying experience!

krgross

Nov 2, 2013

Preston is the man. Very honest, pleasure to do business with. He is a great asset for Hendrick Honda. I would reccomend him to others needing to find a new or used car

jjihad31

Nov 2, 2013

I hadn't bought a car in 10 years and I didn't know what to expect. I visited several dealerships but was totally impressed with Hendrick Honda Pompano Beach salesman Preston Van William's knowledge and professionalism. I ended up back there and got a fantastic deal on a 2011 Honda! My very first one!. The sales and finance team was awesome! Thanks to Mr. Haq and Ned Brown in finance, I was made to feel I was dealing with a top notch dealership who offered me a top notch deal! I am very grateful.

Calvin

Oct 29, 2013

Sales staffs are NOT just truthful to the customers....at least they were NOT to me. Pricing was already set when visited first time and over the phone, when I'm there to purchase, they wanted 1.5K more. I do NOT recommend this dealership where you purchase HONDA at all. By far, this has to be the worst dealership at least I've seen.

fris123

Oct 24, 2013

This is our 2nd car we came here to purchased.It was a bit stressful looking for another car but Mr.Preston Williams was very cool,calm and collected during entire visit and put us at ease .He wasn't pushy and never once made us feel uncomfortable and really went above and beyond to help us.We drove away away hours later.I personally would like anyone exploring options...to talk to this guy and know for yourself!!!Both times we received great customer service. I cannot express enough gratitude for his friendly service,advice and honesty.I LOVE MY CAR!!! The leather seats are perfect for my kids .God has blessed me through an angel. I will make sure to refer all of my family ,friends or anyone looking for a car to Mr.Williams

Evette0220

Oct 22, 2013

Elie was my salesman who meet me outside as I approached the dealership. I thought he was going to be like all the other salesmen from other dealerships(Coral Springs Auto Mall) selling dreams while trying to get over on thr customers. Elie was the complete opposite. I knew what I was looking for so he showed me the diffrent models and then allowed me to make my decision. No pressure at all. We worked out a good deal and they even detailed my car before leaving! The service was topnotch and it was everything people desire a car buying experience to be. Easy and without a hasle. Elie was great and waited on us until I left the lot that night before leaving to go home. Great customer service, great dealership!

EDSONLUCENA68966

Oct 21, 2013

exelente seller, I am very happy with my purchase and the seller icaro and carlos are the best that I met, very attentive and helpful. took all my doubts and I bought my car with evrything. conserteza back to close other purchases. service 5 stars

tonycosmo

Oct 18, 2013

Elie Hage was a very helpful and informative salesperson. His expertise and efforts to get me the price I was looking for is greatly appreciated. He made the whole process easy and quick taking care of all my needs to drive the car off the lot. I will highly recommend Hendricks Honda Pompano to my friends and family.

SARAHMAURO

Oct 17, 2013

OCTOBER 5, 2013 MY GIRLFRIED AND I ARRIVED AT THE DEALERSHIP SEEKING TO OBTAIN A NEW "PREOWNED" 1ST CAR FOR HER. WORKING WITH IN A TIGHT BUDGET DAVE HANNY WENT ABOVE AND BEYOND WHAT WAS REQUIRED TO MAKE HER EXPERIENCE OUTSTANDING. HIS KNOWLEDGE OF THE VEHICLES IS IMMENSE, MAKING ANY QUESTIONS WE HAD EASY TO ANSWER IN A TIMELY MANNER. I MYSELF BEING IN THE AUTOMOTIVE INDUSTRY FOR 20 YEARS FELT HENDRICK HONDA HAS TWO VALUABLE, UPFRONT AND HONEST GENTLEMEN WORKING FOR THEM. DAVE HANNY AND JOHN MAC. WE ARE TRULLY GREATFUL FOR YOUR ASSISTANCE AND HIGHLY RECOMMEND THAT IF YOU ARE LOOKING FOR A NEW OR USED VEHICLE TO SEE DAVE HANNY- CLAYTON & SARAH

johnpdavanzo

Oct 16, 2013

This is my second car ( Honda) leased at this location and I must say that the customer experience was great both times. During this most recent transaction under the Hendrick banner , however, I was really struck by how many more members of the team engaged with me than when you were Pompano Honda. As a retired CEO of a large hospital in New York, I think I am a good judge of caring and motivated employees and what elements make up good service.The knowledge base and people skills were in evidence throughout by the caring individuals cited above.John Resnick was my first contact( via email) and, he met me as agreed very cordially along with Mansur Khawaja. An immediate rapport was established and I felt comfortable and a sincerity that these folks would work with me to a mutually beneficial end. I felt no to low pressure and only greater confidence gained from the maturity and experience level I sensed in both gentlemen, underscore gentlemen! Understanding the division of labor, Mansur and John worked together and separately to craft the best deal and the best car. They were especially patient and understanding as they worked with me while I was getting repeated counseling from an absent( and tough) negotiating partner( my wife ) who happened to be in New York. She was making sure I did not misstep.I did not. Besides getting a beautiful 2013 totally tricked out Civic, she was pleased that I had negotiated a little and was treated very fairly which is another noteworthy positive and takeaway, oftentimes not found in dealerships. The exact car was quickly sourced; it was ready as scheduled; there were no surprises. Your credit/closer, Ned, was equally professional, competent and cordial so ,on whole, I give high marks to your associates who should all be reinforced because they are all a credit to your company. Keep up the great work ethic and service orientation. And, of course, thank you all again. John Davanzo

karlos7604

Oct 12, 2013

THE SALESMAN CARLOS BRASIL HE DID GREAT JOB I AM VERY HAPPY , WHIT THE DEAL ON MY NEW CIVIC.THANKS CARLOSI VERY HAPPY TO RECOMEND TO MY FAMILY AND FRIENDS THIS DEALERSHIP AND ALSO THE SALESMAN CARLOS .

lrcornelia

Oct 10, 2013

I would highly recommend Carlos Brasil as the young salesman who patiently worked through the process and our checklist and who interceded when all else failed to the best of his ability to make sure we were satisfied with our purchase and all the promises made . BUT without John Grasmick's (BDC Director) final touches we would have left Hendrick Honda in Pompano with an overall bad impression of the dealership's principles in general. He absolutely made good on his promises in a personal and professional way and saved the dealership image in our eyes. He is the Go-To Guy!

j21nm1x

Oct 8, 2013

A few weeks ago my car broke in the middle of the road. I got towed to the closest dealership which was this one. I was helped by Justin Fernadez. He assisted me throughout the whole process and got the car ready for me very quickly. I took the opportunity to mention to him that my car was due for a paint recall. He scheduled the appointment and assisted with that service as well. During the process, he would contact me to let me know about the status of the job and when I could pick up the car. That is customer service. My car is in very good conditions now and looks like new. Justin Fernandez has great customer service skills and that made the stressful situation I went through a bit less stressful. I appreciate the attention. For my next car I will go visit this dealer first. During my visit to this dealer, I experienced great customer service and quality.

MarleneLaBreche

Oct 6, 2013

I brought my vehicle in for the suspension component recall. Shortly in to my wait time Erica asked to speak with me. I couldn't believe my ears when she said they were going to paint my car & provide a rental. I am still in shock. Erica was so kind, empathetic & really took the care & time to explain everything to me. My faith in Honda has been restored, thank you for doing the right thing. And thanks to Erica's manager as well.

bonnielauer

Oct 5, 2013

We walked into the dealership and was immediately greeted by Justin and Liz in the service department and they were FANTASTIC! They were friendly, honest and not pushy. I would only go back to this dealership for them! The sales team was horrible.....as soon as we walked into the showroom they tried to sell us a car. We sat down and we were, $2000 upside down and if I leased a car, my monthly note would have gone up $125! Meanwhile on their website, it talks about leasing the same car that we were interested with 0 money down for $150 less than what I pay now! I will not go back there to buy or lease a car........only for the service department.Bonnie

lasertaser

Oct 3, 2013

Unfortunate circumstances put me in the market for a vehicle. I had visited a couple of dealerships prior to going to Hendrick Honda as well as contacted (via phone/computer) many others. I wasn't terribly impressed with the other dealerships or staff I encountered. I called Hendrick Honda to inquire about a vehicle that I saw online. I was told that the vehicle was available and invited (not coerced) to come take a look at it. The gentleman I spoke to, David Emmer, was friendly and put no pressure on me. Upon getting to the dealership I was immediately greeted by Elie Hage. In addition, a manager, Chuck, came out to "welcome me". Elie and I went on a test drive. During the drive Elie and I had a nice conversation (about random stuff). There was no pressure whatsoever. We got back to the dealership and sat down to briefly talk. Again, there was no pressure. I was informed of my options and the rest was up to me to decide what if anything I wanted to do. I decided to "think about it" and thanked Elie for his time. Before I left, another manager, Clint, came out to thank me for coming in and said that if there was anything he could do to assist, just let him know. I left the dealership (I was on my lunch break, took maybe 35 minutes top).I returned to work and went about my day. Over the course of the next couple hours, I was contacted by other dealerships. However, the approach that these other salespeople used was very...harsh...for lack of a better word. I decided that I was going to get the vehicle from Elie Hage at Hendrick Honda. I left a voicemail for Elie, and he called me back within a reasonable time. We spoke briefly, and Elie said he would call me back with some information. I told Elie that I had a 1 hour window to take his call. Well, Elie called within that window to give me the information and we arranged for me to come to the dealership that evening. Upon returning to the dealership Elie was great at getting all of the paperwork out of the way. Once that was finished I worked with the finance guy, Ronnie. Ronnie was also very pleasant, friendly and efficient. I arranged with Elie to come pick the car up the following evening, which was Elie's day off. Elie was very accommodating and said he would meet me at the dealership. We communicated a couple of times the next day to confirm my arrival time. I picked my car up the next evening, and Elie went out of his way to meet my family (they were waiting in the parking lot). Elie and I spent some more time talking, and then I was on my way.In the days following the purchase Elie followed up with me a few times to thank me for my business and make sure everything was going well.Overall, this has been a great car buying experience. I didn't feel pressured at all. Elie Hage was wonderful to work with and I would recommend him to anyone. Everyone I encountered was very nice and made me feel comfortable. If you are in the market for a vehicle, Hendrick Honda is the place to go.

jbmaxson

Sep 29, 2013

Because I received excellent service and Erica always makes it a point to explain repairs in detail.Would definitely recommend again. Even though some repairs have been a bit pricey, I've been very satisfied.

krnwtsn

Sep 25, 2013

I always have a great experience at this dealership. The staff members (especially Taryn) are friendly, knowledgeable and very helpful staff. I would definitely recommend this dealership for a new purchase and for servicing your car.

Nelly99

Sep 24, 2013

I recently signed a lease for a 2013 Honda Civic LX. My car dealer was Elie Hage. I couldn't ask for a more personable, informative, and helpful source in my first car leasing experience. Elie explained and demonstrated all the features of the car I decided on and explained the financing options. I had to leave the dealership early to go to work, but Elie kept me abreast of the paperwork being finalized via text. By the end of the day Elie brought over my finalized paperwork to my job in my new car:-) Very grateful for his time and work.

teriemchale41

Sep 24, 2013

Carlos was beyond spectacular! From the very first greeting and through-out the entire sales process, he was knowledgeable, kind, informative, helpful...all around excellent. If I hear of anyone searching for a vehicle, I will certainly send them to see Carlos.

purple1963

Sep 22, 2013

My daughter and I both went to Hendrick to buy a car.We both purchased a car and was very pleased with the customerservice ..Thank you Preston Williams for a great experience.

marieturenne

Sep 19, 2013

I had a wonderful experience. Ned is very open honest and friendly and everything I would hope for in a salesperson. He as quick to respond to any and all issues and even called me from home on his day off to be sure I was taken care of. I appreciate everything he did for me and I will return in a year or so to by my next car. Thanks again for all of your help...Marie

hildercruz

Sep 18, 2013

Great experience, very good customer service, they were able to accommodate all I wanted and find good financing for my car, Eddie the salesman was great.

Jschroth1

Sep 17, 2013

I bought my very first car from Carlos Brasil yesterday at Hendrick Honda Pompano Beach and I can say that my experience was spectacular. Carlos showed me when buying a car I shouldn't be nervous, but i should be excited! Carlos and the team at Hendrick Honda made what I believed impossible the possible, I drove off the lot with a brand new Honda Civic! I only have to thank the Carlos and his friends at Honda because it couldn't have been done without them! I'm am more than satisfied with the service that I received at Hendrick Honda! A+ dealership! Thank you from the bottom of my heart!

Kiojmnh423

Sep 15, 2013

Peter has assisted me in making service decisions I can afford with the ultimate goal of keeping my 2004 Honda pilot on the road for many years to come. Often there are choices to be made and his guidance and support are appreciated. I value and appreciate his efforts.

loudfolife

Sep 14, 2013

Justin was very polite and courteous. He helped me get my shifter in my car fixed, and gave me a great price on top of that. There was barely any wait time and I was in and out of the dealership in less then an hour. Justin Fernandez is phenomenal, i will definitely be going back if i have any other car issues in the future.

AngeloMarchese

Sep 13, 2013

Thank you, Carlos Brasil and Dave Reeve! I just leased my car from these guys and had a fantastic experience. They beat their competitors prices and made me feel comfortable the entire time. Will definitely come back to them. I live in Kendale Lakes, way down in southwest Miami and it was certainly worth the drive for the deal I got! I'm recommending Hendrick Honda and especially Carlos and Dave to everyone I know.

miamitenor

Sep 13, 2013

Thank you, Carlos Brasil and Dave Reeve! I just leased my car from these guys and had a fantastic experience. They beat their competitors prices and made me feel comfortable the entire time. Will definitely come back to them. I live in Kendale Lakes, way down in southwest Miami and it was certainly worth the drive for the deal I got! I'm recommending Hendrick Honda and especially Carlos and Dave to everyone I know.

patrady

Sep 11, 2013

Angel went above and beyond to assist me in pin pointing the problem with the car. He along with the "hybrid" service tech had me up and running better than before!

gfrago48

Sep 10, 2013

My recent service experience at the dealership was excellent. I contribute my assessment due to the customer service and positive customer attitude I received from the service advisor, Justin Fernandez. As a customer, I am not easily impressed as I had worked in the service dept at Courtesy Honda (AutoNation) in Sanford Florida. While new to the auto business, Justin serves your dealership well and readily represents the company's service objectives. KUDOS JUSTIN!!!

GalMark

Sep 6, 2013

This is the third Odyssey we have leased from Hendrik's Honda. The experiences have all been incredible. No games, no hassles, first class customer service.

kbobfl

Sep 5, 2013

Even though there is a Honda dealership that is closer to me, I always come back to hendrick honda for the great service, and I always ask for Erica Harper. I feel like she gives me the information straight, she doesn't try to upsell me, she is very pleasant and thorough. She checks my service record for any information that may be relevant from a previous visit and tries to expedite my time at the dealership whenever possible. I highly recommend this service department!

janny831

Sep 5, 2013

This was a wonderful experience from the time we entered the front door until we drove off the lot! Mansur was a great salesperson. Friendly, knowledgable, respectful.I would absolutelt recommend Mansur & the Hendrick team.Thank you for a wonderful experience!

marvine1963

Sep 2, 2013

This was my fourth dealer. Most come out and ask , how much are you looking to spend or what payment are you trying to get.We all know you say $200 a month. Like $ 8,000 and tax ect. We got the car. Set here I bring it up for you to look at it.Here it comes . White and nice.. Not the one you had in mind. Good deal he tells you. The price is for you. I'm telling them black ,blue or green.He tells you the price is for you. Thinking O my God . OK You say.. They will get you in this car. Go back to finance and sales. The man tells you. The payment $380 mo. and $14,000 + tax + tag +++. In my head. Here we go again!I found Hendrick Honda Pompano on the internet. A black Saturn used. I go into dealer. Sales man comes up to me.I tell him what I'm looking for $200 mo. or so payment ect. This time YES. Black Saturn. Shows me a few more to think a bought.Preston showed me what I ask for. Sales put me in at $240 mo. payment $ 8,300.I give this place my. Thanks . I'm telling any one this is the place to go. There working for you. Put you in the sale the way you like.You leave happy. Ready to give them a sale later if you ever need...Again Thanks Hendrick Honda Pompano .

dlipscomb11

Sep 1, 2013

Every visit to Hendrick Honda Pompano Beach is always a pleasure. Erica Harper, Service Advisor is a joy to work with and truly knows the meaning of exceptional Customer Service. She goes above and beyond to make the experience in the service department as easy as possible.

wesclem

Aug 30, 2013

We were most pleased with the courteous attention we received from Rich Dombroski, who was most helpful in every way pertaining to the Accord '13 lease we finally made.

kpbilliot

Aug 30, 2013

I received coupons from Hendrick Honda dealership to service my 1999 Honda Odyssey. Everyone is very nice and knowledgeable. Unfortunetly, the cost is too expensive; to service a car as well as purchasing one. This is why I said that I would not recommend this or some other dealerships because of the higher cost to do business. But I certainly appreciate the service I have received from Hendrick's Honda and I plan on haveing certain services done in the future. Thank you.

lcabello

Aug 29, 2013

Great leasing experience. No hassling with back and forth car prices. Leasing numbers were discussed over email and the paperwork was ready to go when I arrived at dealership. Mr. Pruett and Mr. Grasmick made it very easy for me to return my current lease and walk out with a brand new Honda Accord EX-L. best price in town by far. This is my second vehicle I lease from this sales team. Great dealership.

ccantin

Aug 27, 2013

A great car buying experiance no hassel friendly deal, no preasure, very helpful,Carlos Brasil was a pleasure to deal with very proffesinal ,Ill be back for more deals.

nelsonbracho

Aug 26, 2013

The attention was very quickly and friendly.Justin splain all than I need to know about the service than has to make.I recomend this services, the prices are very good and the wating time is OK.

Patricia Sarabando

Aug 26, 2013

Hi I always have the best quality services at Honda, they are extremely professional, polite, and make sure all the customers needs are in care , today my car was getting done by Peter Gamez, he was very friendly and fast to making sure I was getting to work on time....incredible ...thank you Honda for all your incredible employees.

Bspearow

Aug 24, 2013

I got a great deal from a great salesman and company. Thank you for the awesome service and friendly approach. I will be referring to friends and family.

mkusa9816

Aug 22, 2013

Let's face it, buying car is no fun. The waiting, the waiting, little bottles of water, all while you sit there and look at numbers until you negotiate a price. There is no easy way around this. However, keep in mind that the dealership wants to sell you the car more than you want to but it. That gives you leverage.It's best to visit a local dealership near your home and introduce yourself to one of the managers. If you live in Pompano Beach, I recommend Mark Stromberg, from Hendrick Honda.Mark will treat you with respect and listen to you. But more than that, he will help you get what you want. I strongly recommend you purchase and service your vehicle at Hendrick Honda.

RTP123

Aug 18, 2013

I visited Hendrick Honda over the weekend after receiving a call about my Honda Insight. I worked with the salesman Anthony Beckner who assisted me and my wife so well that we both ended up buying two cars! I highly reccomend Hendrick Honda. If you are looking for a Honda do yourself a favor and call and ask for Anthony.

vic33472

Aug 16, 2013

I went to this dealership to trade in my wifes '08 Town & Country to lease a '13 Odyssey. My car was in very good condition and based on miles Kelly Blue Book had a trade in value of just over 10k. I told my sales rep I was upside down on the vehicle but wouldn't mind rolling over the difference on my lease as long as I got the Blue Book value and the payment worked out. His manager looked at my car, which I explained I did not have an opportunity to get cleaned as I was asked to come in that day after inquiring online the night before. After being assured that would not make a difference the manger had the nerves to tell me my car was valued under 8k b/c it was in fair condition, the worst condition a car could be valued at. When I explained displeasure w/ this as my car had no engine problems, dents, scratches, or tears on the inside he told me it was the miles that put my car in fare condition and the stains on the inside would not come out. FYI miles don't affect the KBB condition valuation of the car and 3 days latter every stain on the inside was gone after paying $50 to get the car detailed. That weekend Arrigo Dodge, Chrysler, and Jeep gave me 13k for my trade. For what its worth my salesman Anthony Beckner was the only person that pretended to give a xxxx.Save yourself the hassle and avoid this dealership. I truly believe the managers cant be bothered w/ the paperwork that comes with selling a vehicle.

Valquiria

Aug 10, 2013

I bought my first new car CRV. My experience was exceptional. Im very Happy!I highly recommend CARLOS P. BRASIL and Honda.He has high level of patience, knowledge, very professional and friendly.Thank you so much Carlos.

artist44A

Aug 3, 2013

I had a wonderful experience with the internet salesperson, Dave Reeves and the dealership salesperson, Jack williams. They worked together to assist me in leasing my new Honda CRV. My Honda Insight lease was over and they were most helpful. I leased my Insight at Hendrick also.Ned Brown, the Finance Manager was a delight to work with as well.I highly recommend this car dealership.

PORRO92

Aug 3, 2013

My first time leasing a car I thought it would be expensive and stressful. Got a great deal on my 2013 Civic they even picked up the exact color combo from Fort Meyers!!!!

Carrie Webber

Aug 3, 2013

I had my car serviced for an oil change. I ended up getting a free one also! The waiting lobby is really comfortable amd open. I sat and people watched fr about 30 minutes until my car was ready. I was surprised how fast they were done with my car because i didnt have an appt and they seemed pretty busy. Thank you!

Kendra

Aug 3, 2013

I was having car problems with my 2002 ford. I took it into the body shop and they told me it would cost me over 2 grand to repair it. I decided to start looking for a new car rather than put money into my old car that would probably break again in 3 months anyway. I came to pompano honda after reading up about the accords. I've always had a 2 door car so was skeptical about getting a sedan but after test driving it, I realized what i had been missing out on. I love my new car! It rides so smoothly and handles the road as if I was driving a luxury car. Its so great! I ended up giving my old car to my nephew as his practice car because he is going to school to be a mechanic. The salesguy at honda is named John. He was really accomodating and really helped me come to a decision about the 4 door.

Jenatherton79

Jul 27, 2013

Excellent experience, will recommend to others!!! My salesman Anthony Beckner was a true professional. Very easy transaction. Great price and friendly staff. Went through the vehicle with great detail. Will be a repeat customer.

jjfranze

Jul 24, 2013

I had a very nice courteous, and professional salesperson named Carlos Brasil. He was very knowledgeable of the autos & programs that was offered. I test rode two vehicles a Honda Accord and a CR-V. Before I took the test drive he explained the cars interior equipment. Then after I chose the Accord while I was completing the paperwork he had the car washed & waxed. Before I drove off the lot Carlos sat in the car with me and explained in detail all the bells & whistles of the Accord. He even set up my Bluetooth for me. He was indeed the best auto salesperson that I have dealt with. Everyone at the dealership was polite and courteous.

Nicholas

Jul 20, 2013

Great price..fast car was ready and deal was done in about 2 hours..great price and good deal for my Honda trade in

ryanweezy

Jul 19, 2013

Very good with people. Honest and answers any question i had on the car and contract. Well recommended and fave me the deal possible. Makes offers best for the customer

Aartisj

Jul 16, 2013

Visited Hendrick Honda for the first time and was actually very satisfied with my lease! I was assisted by Salesperson Anthony Beckner who did an incredible job and was very patient with me throughout this deal. It's my first car and i must say I'm very pleased with my decision. Excellent follow up calls and service from everyone at Hendricks! I look forward to my return and strongly recommend this dealership!

Jackie

Jul 13, 2013

My husband and I weren't shopping for a preowned vehicle. We had come to Hendrick Honda to look at a new CR-V. Unfortunately we had some financial difficulties and could not afford what the payments would be per month. I was really disappointed but then Eddie ( our salesman ) suggested we take a peak at the used cars. We ended up getting a CR-V that was only a few years old and for a price we could afford. It may not be brand new, but its new to us. Very happy :) I would have never thought to look at preowned cars!

Michelle

Jul 13, 2013

I had been thinking for a while that it was about time I upgraded my car to a newer model. I had a 2002 Accord which I loved. I was driving by and decided to stop in a see what a new Accord looked like. I was able to test drive one and at first I was really intimidated by all of the new fancy gadgets. The gentleman David assured me that after a short while the fanciness would just become second nature to me and pretty soon using blue tooth to answer my cell phone in the car would be the only way I'd want to take calls!! lol I couldn't believe how nice the 2013 was. It drove like a dream. I decided to go ahead with the purchase. Everything went smoothly and they offered me even more than I originally thought I would get for my old Accord. I signed the papers and now am the happy owner of a brand new 2013 Accord with all the bells and whistles :) thank you!!

Rockerbilly

Jul 13, 2013

I recently installed a new radio in my car by myself. I couldn't find the code required to reset my radio or play it at all. I called the Honda dealership and the guy who answered the phone in the service department guided me through the entire process over the phone. I was really thinking I had broken my radio for good!! That guy on the phone was awesome! Thanks!

MindFlowers4

Jul 13, 2013

I had tried to call in a make an appt with Hendrick Hondas service department last night but I called too late and they were already closed. By the time I finished my errands this morning and started heading towards the dealership, it was pouring down rain. My already bleak day was getting worse. I drove my car up to service and was greeted by a smiling young lady who was eager to help me. I told her I didn't have an appointment but I really needed an oil change. She said it would be no problem. I explained that I had afternoon errands and couldn't be here all day and she assured me that they would service my vehicle as quickly as possible and that there were only a few people ahead of me. She invited me to sit and wait in their lounge. Most of the places I've gone to get my car serviced are horribly furnished and I never feel comfortable staying around for my car to finish. Much to my surprise they had vending machines, and fresh coffee, a tv and fairly comfortable seats. Within 30 minutes, the young lady (who's name has slipped my mind) told me my car was ready. No hassle. No trying to tell me everything was wrong in my car or trying to scare me into paying for repairs that weren't neccessary. I left happy and I will certainly be returning with my Honda.

Mike Dunn

Jul 10, 2013

I was driving by the dealership with my fiance cause we were going all over to find a new car. We wanted an SUV but the CR-V was too small. So the salesman Carlos showed us the Pilot. We test drove it and it was much less money than the Escalade we previously tested out. We decided to go with the Honda. Thank you :)

Kelly P

Jul 10, 2013

I recently inquired about the leasing special on their website. I spoke to a friendly gentleman by the name of Dave. He was very informative and I didn't feel like I was being jerked around or over charged. I set an appt to come down and test drive the car. The car was there when I arrived, I was greeeted at the door by a tall nice man and introduced to Dave shortly after. I took the Accord out for a test drive and fell in love! I'm quite happy with my new car. Thank you so much!!

Joyce R

Jul 10, 2013

My friend recommended I go to this dealership to get my car serviced. It needed to be realigned. All of the employees were smiling and helpful. Great attitudes!

Amanda C

Jul 10, 2013

I recently brought my Civic into Hendrick Honda for a scheduled oil change. Everyone was very friendly and accomodating. Much to my surprise, I was given two free oil changes!! Three for the price of one! I am definitely going to be using their service department for all of my cars needs and I'm going to tell my fellow Honda owning friends the same thing!! Thanks :)

JJones

Jul 10, 2013

I recently visted Hendrick Honda while I was shopping for my Accord. I worked with the salesman Anthony Beckner who was very knowledgeable on the product. I am very happy with my purchase and I highly recommend that if you are shopping for a Honda to go and ask for Anthony Beckner at Hendrick Honda. You will not be dissapointed!!!

Jennifer Jenkins

Jun 21, 2013

I shopped several other Honda dealers , but found the best terms at Pompano. They gave me the figures right up front and the sales process was easy. Calos Brasil was my salesman. He was knowledgeable and low -pressure, a refreshing change from the other sales people I had to endure at other dealer ships.

Miremeta9

Jun 14, 2013

I wanted to buy a car so I went at Hendricks Honda a I was aprochet bu sales person and Hi convincet me to buy a Honda accord . Hi was very nice and very professional.I am very happy with my Honda .

docrehab

May 28, 2013

Salesman presented total cost for purchase of a 2013 Honda LX, 4 door. I proceeded to tell the salesman that the car would not be financed but paid in full. I also explain to the salesman that the price was $2000 over budget and asked if the dealership would accept my offer. At this point the salesman stated that he would ask his manager. On returning the salesman said that his manager wanted me to write on the quote document , " I agree to purchase this car for $19,000". I asked why was it necessary for me to do this and the salesmen said, " to make sure your committed to buying the car". I then told the salesman this was silly and if they agreed to my offer I would write a personal check for the car today. I refused to write the statement. The salesman return to his sales manager who would not agree to the sale unless I wrote the requested statement on the quote document.I have purchased 4 automobiles from this dealership previously and never any problems. I must say that I felt insulted and likely to not return.

ssilvano

May 23, 2013

After a frustrating few weeks visiting numerous dealerships throughout Miami Dade/Broward, my frustration level was at an all time high. I paid Pompano Honda a visit hoping for the best and received far more support than expected. My salesperson Anthony Beckner did an outstanding job. I called the dealership ahead of time to acknowledge what type of car I was looking to purchase; i.e. make, model & accessories included. Anthony went the extra mile and checked the lot to ensure said car/s was available. Not to waste my time by driving to the dealership and coming up empty-handed. Total time at dealership was just under 4 hours. This is my fifth car purchase and I have to say the fastest/easiest one to date. Good people at this dealership! Even the finance guy advised options that made sense vs. the normal you need this, this, this, and this... accumulating to another $3000 on top of my car payment. Out the door cost was definitely lower (with warranty) than other competitors that I will NOT name!Many thank to Anthony and the Pompano Honda Team!! Regards, Sil

Helga Sengberg

May 11, 2013

I went with a friend to purchase a car for her daughter at Hendrick Honda, because she had a letter in the mail with an offer. We were warmly greeted by a very dedicated young man Carlos Brazil. He explained all very thoroughly and took the time to drive the car showing all its features. After the purchase, he repeated all over to her daughter, who came after school. He called in the following days to ensure everything was fine. We were impressed with his respectful manners, courtesy and dedication.As a woman is hard to feel validated and respected in car dealerships. I believe she mainly bought the car in this dealership, because of the way we were treated by him. Great job, Carlos Brazil! Helga Sengberg

SalCo

Apr 30, 2013

I was at Honda this past weekend to help my mom buy a car. We stopped there just to see and we went there because a friend of ours recommended to buy with a salesman named Carlos P Brasil. As soon as we were there, he took care of us right away, and it's my honor and privilege to recommend Carlos P Brasil and Honda Pompano Beach. I'm satisfied with the service from Carlos P Brasil and the car we bought.

burlingst

Apr 29, 2013

I brought my 2005 Accord in for a re-call...The service representative proceeded to up-sell me on a $700 plus timing belt replacement...plus a few other services?Said that I'm uncomfortable spending that much money without actually evaluating if the timing belt needed replacement?Service representative said they would have to tear the engine apart, but according to the manual it should be replaced...said read your manual!!!Certainly, the manual is written for Hondas world wide...different climates...different diving styles etc.So how can you justify a $700 plus expenditure without determining its actually required?After declining...received a call my radiator needed replacement plus other up-selling...Could this be a up-sell fraud...get the customer in the door and pick their pocket????

lakeita1977

Apr 11, 2013

Worst experience ever. I would never trust them to get you financed especially with no credit or bad. Make sure u see approval letter first

Geno5757

Mar 6, 2013

I have been a Honda owner for years and never built a relationship with a service professional. Erica separates herself from the pack. Always friendly and informative she makes service hassle free. As long as I have a Honda I will go to Erica to get all of our service done. We put a lot of trust in to her as she takes care of the family car, and she has never failed to take care of us.

Coliver

Feb 1, 2013

Absolutely great customer service and assistance received from everyone at Hendrick Honda. I have never received so high customer service and patience as I did at this dealer.I highly recommend going to Hendricks Honda in Pompano Beach, FL.I want to thank the staff for patiently assisting me on my purchase.

LorenzoB3

Jan 15, 2013

I typically avoid going to the dealership as I had always heard that they are really expensive and try to charge you for a whole lot of things that you don't need. Needless to say I was more than pleasantly surprised when I received a call from Honda regarding a recall to change out the defective part and that they were willing to pay me back had the part gone out on me and caused additional damage to my Honda Accord. When I went in for that is when I first met Erica Harper she was so friendly, outgoing and understanding that she just drew me in. I have never been much of a mechanic myself and was amazed at how knowledgeable she is. I wouldn't be surprised if she could tell me what every nut and bolt on my car was for. I love the fact that when she is explaining something to me that I don't understand about the car she breaks it down into terms I can understand which also helps me understand a little more about how my car works. Another thing I like is that I can call to get quotes for different things that need to be done that are no nonsense-actual no hidden fee services provided in a timely manner. It feels good to know that when I come to Honda that I don't have to bring my entire savings along just in case the expenses go over and above what was quoted. For me that is reliability that I can trust. I have going to Hendrick Honda of Pompano for almost two years now and I can tell you honestly that it is only because of the service that I receive from Ms. Harper. I think I will wrap up this review by telling you about the time my transmission went out on the road. I called my roadside assistance company to call for a tow. The second call I made was to Erica Harper at Hendrick Honda. I remember it like it was yesterday all of the frustration fighting with the panic of how I will be able to get back and forth to work... She answered the phone and the first thing I said was, "Erica I need help." I didn't know if it was my transmission or the battery or something making it seem like it was one or the other. All I knew was that I needed my car fixed that day and hopefully without leaving my savings depleted. She asked if I had a needed a tow or if I had one on the way, asked me a few quick questions was able to determine a best and worst case scenario for problem and let me know what I was looking to have to spend to make it happen. All of this was after she let me know that she would fit my repair in. Not possibly, not you may have to come pick up your car tomorrow- it was "I will get you out of here today." After dropping the car off, I was provided with a ride back to my job and one back to the dealership when the car was done. Honest, dependable, there when you need them and your service person always remembers your name. Thanks Erica and Hendrick Honda. Keep up the good work.

Juan Figueroa

Dec 23, 2012

I want to leave this review not for the Dealership itself but more for our Salesman, Preston Williams and Finance Director, Arshad Haq. These two individuals made financing my first vehicle a pleasure. Me and my wife walked into Hendricks Honda on a late Monday night after a weekend of trying to find a car with no luck. We were exhausted, tired and not really in pleasant mood. At that point didn't even know what kind of car we wanted to purchase. Mr Williams was extremely friendly and patient with us and went through several different cars with us before finding one we liked. He was never pushy and very knowledgeable of all the cars he had available for us. We initially god a bad deal on the financing and were upset. Mr Williams called me the next day and we started dealing with Mr Haq. He promised us he would get us the best deal he could. We were skeptical after our first experience but decided to give him a chance. He came through for us though and got us a great deal on our financing. I cannot recommend these two gentlemen enough. The next car I purchase will be with Hendricks Honda as long as these two individuals are there.

GrampyLarry

Dec 17, 2012

After buying a 09 Certified Honda Civic for my granddaughter last December 2011, she went back to them for service 3 times on a malfunctioning AC under the warranty, and each time it was claimed to be fixed, and still malfunctioned. After a miserable Florida summer with intermittent AC, she went in again, and found out the warranty was no longer valid. They charged her $60 dollars to diagnose the AC system, and told her she needed a new compressor, and other parts, and labor that totaled well over a $1000. This is something that should have still been covered under the warranty, since they never fixed it right in 3 different visits. She finally brought it to a local mechanic, and he found a loose wire connection, fixed it, and charged her $200. She asked Hendricks for her $60.00 wrong diagnosis fee back, and they never answered. I called Honda,s corporate office, and told them what happened. After months of waiting Honda reimbursed her $150, but Hendricks gave her anything. All the integrity, and earning the buyers trust that the General manager talks about in his letter on this Website, is just is a bunch of meaningless words. I would never buy a car, or have a car serviced at Hendricks ever again, and would strongly recommend that anybody else looking for a reliable Honda dealer, please, look somewhere else.

ritoledo

Dec 4, 2012

Purchased '12 Honda civic Nov 8.Retail contract states 1st payment due Dec 08.Have gone on line and no record shown in order to make a payment.Have phoned several times, and American Honda repeatedly says: It's up to the dealer to submit the paperwork.I have phoned Hendrick Honda Pompano 954-427-4744, left a message on the finance manager's phone.Also, talked with the sales person who sold me the car, who said he would take care of it.Not a call back re resolving this issueHave filed complaint with AH.

CraigEhrnst

Nov 19, 2012

We purchased a hendrick auto guard maintenance program for the first 25,000 miles maintenance. Everything was to be included with no other costs. At 10,000 miles service advisor states we need to change the cabin filter and air filter for an additional $109. Cabin element by manufacturer says 30,000 miles. Our pre-purchase maintenance plan includes filter change at 15,000 miles. We had the work done and realized the error after researching. Following this posting general service manager, John P, offered a since apology which we accept. It is not about the money but doing the right thing and an error was made. I believe John is sincere in developing a long term customer so we are willing to give them a second chance. I hope this is a one-off event service team puts customers first. We plan to go back at 15,000 miles and let the team make it right.

sansrx

Nov 10, 2012

U better write it down n bring it with u as a reminder or u'll drive out without it.Incentives offered before d sale n not received. Phoned David Emmer twice who was always busy (but not 2 sellme a car) On my 3rd pc Bob took d x 2 say he'll put it in d mail)

Nancy

Oct 13, 2012

I bought my 2012 Honda Fit Sport from this dealership in April of thsi year. I kept putting off going to the dealership dreading the negotiation process. I did alot of homework and was able to negotiate for a reasonable price. The sales manager advised me when i started negotiating "Maybe the cars to much for you?" I have a 825 Fico score and won't tolerate anyone belittling me. He was surprised that I negotiated hard. He was the only one that gave me any pressure. The most professional, was Mr. Mehran Alimoradi their Finance Manager, smart,honest and gave outstanding customer service. He made the experience very positive for me.

MACHOTIME

Oct 13, 2012

service great internet workers are the besr saleman great

NO GAMES

Sep 9, 2012

I purchased a 2006 Honda Odyssey, on July 27th, 2012. After test driving the vehicle, I noticed that 2 armrests were ripped and the center console box was broken. My sales rep, Rob Pruitt stated that they would change the 2 armrest and that they would look at the center console. Once I purchased the car, they returned it from the service dept. and advised me that they didn have the armrests and the center console and that they will have to order them. He told me it would take about a week to 10 days since they came from California. When I tried to reach Mr. Pruitt after two weeks, His email came back as undeliverable. I resent it to the manager, Jack Williams to forward it to Rob Pruitt. A week later, I contacted Mr. Pruitt again, to see if there was any news since he didn get back to me. When I emailed him again, undeliverable, so I decided to call, I called his cell number first. No service. I then called the 1-800 for Hendricks Pompano Honda. When I asked for Mr. Pruitt, they transferred me, but there was no service at that extension and the line went dead. I emailed Jack Williams and told him that I couldn reach Rob Pruitt, but he told me that he didn take care of these things. I asked him if he was the one responsible to get these items. He acted like he didn even know about the parts. One month later, I got the two armrests (no center console) from Hendricks Pompano Honda, but I was advised to pick up my parts. It was clear they were no longer going to install the new armrests in my van. If this is the way Hendricks Pompano Honda likes to treat their customers, I will definitely not do business with them ever again. Too Bad, I was going to purchase a new car for my wife next yearFrank Guerette Stuart, FL

gkot

Sep 1, 2012

Great people all around. I live less then 5 minutes from Coral Springs Honda, terrible place, and I continue to make the 30 minute trip to Hendrick Honda. Everyone is so friendly, they keep you updated, they even remember your name. When I walk it, Reid is always so helpful, remembers me and makes me feel at ease that my car, which I work hard to pay for and maintain, will be treated as if it never left my sight. Sure the prices are a little on the high side, but you don't mind with the level of service that you are getting. I would recommend Hendrick Honda to anyone, regardless of what make and model car you have. They will still service it for you, and you will be happy with the service. I have not had one complaint about them, as I could write a ten-page essay with the complaints and issues I have had with other Honda dealers. It's sad that a few bad Honda dealers/service, can really give a bad impression of the overall company and how the main Honda office handles things. But Hendrick Honda, really brings back that feeling of the security and reliability you get with buying a Honda.

ddepalo

Aug 21, 2012

My wife and I have been dealing with Henderick Honda Pompano Beach for the last 8 years. We just leased two new Honda Accords. This is her 4th car and my 3rd car that we have leased through the dealership. Our experiance with them has always been wonderful. Very professional, friendly and always taking our needs into consideration before advising on any car. Our salesan Mansur Khawaja is always a big help to us and a pleasure to deal with. The follow up service after the sale is top notch and we have always felt very comfortable with everyone there....and that's why we keep coming back. We feel that service is key in any industry and we certainly get that from Henderick Honda Pompano Beach.Thank you

57724

Aug 9, 2012

I am here to dispel the rumors about used car salesmen and provide everyone with an alternative to Coral Springs Honda. If you are looking to purchase a Honda you should go to Hendrick Pompano Honda on Federal Highway. As you know, the leader makes the weather and the Leadership at Hendrick created an environment where customers are respected. It is evident that the ultimate goal is a win-win for all. This attitude starts with Jose Abreu , Director, a gentle giant, it continues with Arshad Haq Finance Director, who listens and explains the process to ensure a clear understanding of what is going on and then the Salesman Robert Pruitt whose overall objective is to find the customer the right car, this team makes buying a car easy! This was the best experience and I encourage anyone looking for a car go to Pompano Honda you will not be disappointed!!! JEdwardsCoconut Creek

lchacko21

Jul 29, 2012

I worked with both Nick and Cezar recently when I purchased a used honda accord from this dealership. They were both respectful, helpful and overall genuinely good people. I especially noticed the large selection they offered in used cars, making the process a lot more easier. From all of my experiences with other Honda dealers in the area, I believe this dealership was the best. Everyone was friendly and didn't push us too much like the other dealerships, instead they let us take our own time to make decisions. I am very happy with their service and would definitely recommend them to anyone interested in buying a honda!! :)

Jetienne14

Jul 12, 2012

Getting my car serviced at Holman Honda made me appreciate Hendrick Honda a lot more than I already did. I drive an 06 Honda Civic and had an issue with my engine block. Thankfully, the issue was warrantied and Hendrick Honda not only gave me awesome customer service when I called them in a panic about the issue but they also had my car towed from Lauderhill to Pompano FREE OF CHARGE! I was also provided transportation home with there car service, with no complaints (I live far but they didn't make a big deal about which I appreciated as well!). While I was there, Erica was extremely friendly and really calmed my nerves. About every 15-20 minutes they always come to find you in the waiting area to give you an update on your car which I truly appreciate! They remember faces and make you feel so at ease once you pull in! I recently brought my stepfathers car to Holman Honda and there customer service was comeplete TRASH compared to Hendrick! Not only did they have me wait for 2HOURS with no update on the vehicle, but the representatives are RUDE and they made a repair with my authorization which made my wait even longer!! It was taking forever and once I asked for transportation home, one of the service men RUDELY said that I lived out of the way; you can only imagine how uncomfortable that was for me! Let's keep in mind that I live about 10 minutes away from their facility and they say that I live out of the way! It boggled my mind!!!! Not only did Hendrick take me home without an issue during my engine block repair but they also offered to pick me up the next day to retrieve my car as well and I live about 20 minutes away! I love Hendrick and would recommend mend them to ANY and EVERY one wanting great customer service!

benoc105

Apr 27, 2012

I must say that buying cars is one of the things I dread most in life. At other dealers in my past I have had the sales team and the finance team try to push me into something I dont want or need. I came in to see Andera Long "Bingo" told him what my situation was, what I was looking for and he delivered. He was extremely helpful in finding exactly what I wanted and needed. I will come back to this dealership for future cars and specifically ask for Bingo. I cant say enough about his professionalism and attention to detail. Hendrick honda should be proud to have such a great person on their team.Outstanding job!

ceeshells2

Apr 20, 2012

This has been a very pleasant experience. Everyone I came in contact with was extremely pleasant and helpful. Our salesperson Taryn Utterstrom and Manager Chuck Siman could not have been nicer. We had two trades but only had one with us. Instead of asking us to go home and bring the other trade, Taryn was more than just considerate. She went with my husband to get the other one while I waited at the dealership. She must have realized it would be a hardship for me since I am handicapped. I very much appreciated the extra attention she gave us.We had a terrible experience with Coral Springs Honda. The manager double talked and actually lied to us. It was very refreshing to have an honest dealership to deal with.

le0.br4zuc4

Apr 16, 2012

ON 02/22 my wife and I purchased a Honda Civic. The car didn't have the backseat head rest and my sales person told he would give me a call when I could go by and pick it up. Since it is a Honda dealership I didn't this would be a problem. Today is 04/16 and I never received any calls from anyone. I decided to go by the dealer and ask for the head rest and found out that my sales person (Frank) doesn't work there anymore. Ceazar was the person working as sales manager and his words to me was.Frank doesn't work for us anymore, you must be crazy thinking I'm going to give you something if you don't have it in writing. BIG MISTAKE PURCHASING A HONDA, I SHOULD NEVER LEFT TOYTOTA!

nick0077

Mar 12, 2012

The experience was very pleasant. I discussed with Andrea Long my salesman what I wanted and needed to take advantage of their 0 down lease. He listened and made the deal happen. I left there with the car, and a good feeling.

zinnsher

Mar 5, 2012

It was an absolute pleasure to work with both Darren Debrino and Bob Agnott when purchasing our new 2012 Honda Odyssey. They were both very professional, informative, and had pleasant personalities. They were able to accommodate us in a timely fashion, by preparing much of the paperwork over the phone before we arrived at the dealership. This was crucial as we had our three children with us. They were respectful, and did what they said they would be able to do for us. I would most certainly recommend this dealership to friends and family, and recommend that they work with Darren and Bob.Sincerely,David Zinn

mjarienzo38

Mar 4, 2012

Darren was a super nice guy. He went out of his way to find the exact car I was looking for, going as far as having to find another model to show me the colors in the accord I wanted to buy. In fact since he didn't have it in his showroom, he had his manager search the state for one and found exactly what I was looking for. Actualy the final price was a little more than I had intended to spend, but after Darren went the " extra mile " I bought anyway. Darren is an easy and down to earth person to deal with. In 1 1/2 years from now I will be turning my wifes car in for a new one, you can be sure he is my guy ( we are a 2 Honda car family )........... I'm Mike Rienzo and I approve this message and can be reached on my cell at 954.325.9126

epierce2011

Feb 21, 2012

I was very pleased in the sale. The salesman was very nice and very cooperative. He explained everything clear and to the point. He walked me around the car and explained its functions.

Graciela Carranza

Feb 13, 2012

Iam very thankful for all the information and great attention that I have recived in your company for Mr. Bernard Jordan, is an excelent salesman, this is the reason, yesterday I got a new car. All the team work very good.

bonnieandbruce

Feb 13, 2012

Although I had purchased three vehicles in the past 18 months at this dealership, when I received a call from Mansur it was greeted with great skepticism. He had called on Thursday offering to take my 2010 CR-V in for a trade on a 2012 at the same payment. I was so doubtful that I called first thing Saturday to cancel my appointment but he reassured me it could be done.I arrived at the agreed time and Mansur was there to greet us, which was a plus because you usually have to wait around. He was very businesslike but also very friendly at the same time. The entire took less than one hour, which is unheard of, plus it was totally painless. I attribute it totally to our salesman.

brenbesser

Jan 27, 2012

From past experience, when buying or leasing a new car from a dealer, I am used to having to struggle with the salesman, then the sales manager, then the finance manager, in order to get the car I want at a fair price. When I leased my new car this time, all of that difficulty was avoided. I had girded my loins, and I was ready for battle, but when I presented what I thought was a fair deal, my offer was accepted. It was that simple.

Stay Away!

Jan 25, 2012

Had not purchased a new car in over 25 years and this was the prime example of why people despise the experience of a new car purchase. Was referred by a friend of a friend, needless to say not much of a friend anymore!Went to Holman Honda and saw a 2011 CR-Z that I wanted to purchase but the salesman at that dealer did not want to negotiate, so with the referral, I ended up at Hendrick Honda Pompano Beach, by calling first and set appointment with the Sales Manager, who was off the day the appointment was set for. The receptionist set me up with someone else and explained what I wanted. He came back telling me the only CR-Z available was in North Carolina and not with the options I wanted. Explained to him that I drove one the night before at Holman Honda and he said he would see about getting it transferred. Long story short, we negotiated a price and after a couple hours they came back with the papers saying they could not honor the price and offered to split the difference, minimal amount and agreed. Now this is where I get upset and should have walked out but the Finance Manager, Ned Brown made me wait almost three hours before he could do the finance paperwork and basically by that time I felt like I was in a police interrogation room and wanted to get out of there so give me the papers to sign.Signed the finance contract that said the financing was going to American Honda Finance. The following day, speaking to my insurance agent, they could beat the interest rate by a full point on the financing, but would have to wait a week for American Honda Finance to get my paperwork. The week went by and calling American Honda Finance they said they had no record of my contract. Calling Hendrick Honda Pompano Beach I was told that my contract had been sold to Suntrust Bank and not American Honda Finance as stated on my signed contract. Speaking to an attorney, I was told they violated the contract. They were all of a sudden able to drop the rate a full three percentage points if I kept the contract with Suntrust Bank. Needless to say I stayed with the Suntrust Bank. A few weeks later in October of 2011 I got a book in the mail with 60 payment slips and one envelope! The following week I received another envelope from Suntrust with 59 more envelopes in it! I pay electronically but have no way of monitoring the account.One last thing my girlfriend was also in the market for a new car and ended up purchasing a Hyundai from another dealership. She received a follow up call from the saleman two days after purchasing the car. Also she received a thank you note from the salesman as well as another from the dealership and then another from Hyundai! The only thing I have received from this dealer is an email to rate the salesperson on this site and not one other acknowledgement or thank you. Love the car, but would never buy another vehicle from anyone at this dealership again!

ianrwesley

Jan 25, 2012

We have a new 2012 Honda Odyssey which was purchased in December from another dealer. Just recently we discovered issues with the seal on the drivers door causing a lot of wind noise. The DVD player also wasn't working. It would immediately eject any disc that was inserted into it. Honda also had a recall on the DVD player as it would not remember the last position of a disc.I made an appointment at the dealership for the three items. The first issue I had is that they did not tell me they didn't have the update disc for the recall letter I informed them about when I made the appointment. So, after bringing the car in on 21-January they were unable to fix anything. I am somewhat forgiving and was willing to bring the car in a second time as they had to order a door seal and were still waiting on the DVD.The part of the experience that is unacceptable to me is that apparently Honda will not allow the dealer to pre-order a replacement DVD player. So, now I will almost be guarantted to bring the car in for a 3rd time when they attempt to load the update DVD and the drive spits it back out. If it was just me and my wife using the car it woudn't be bad, but having two children it's quite an ordeal to move the car seats, etc... When speaking with Allan he also mentioned that they wouldn't keep it over night or give me a rental I would have to bring it in a 3rd time. This type of customer service is very unexpected and not what I thought I was getting when I purchased a Honda. Honday should change their policies and I would expect that the dealer also has some leverage in ordering the part before hand. It can't cost much for them to pre-order the part especially when compared to the value of customer service and the cost of a lost customer.-Ian Wesley

Craigandjulie

Jan 23, 2012

My husband and I visited Hendrick Honda in Pompano Beach, FL to see and test drive the 2012 Honda Odyssey. We were at the beginning of our search for a new family vehicle. We were considering several vehicles. We were very happy at the level of attention we received while there. And, we were equally happy with the price we agreed upon. David Emmer was extremely helpful with the vehicle information and features on the vehicle after our purchase. His professionalism and friendliness was very impressive.

doorgunner

Jan 17, 2012

I was called with an offer on the Phone and that offer turned up to be fact, it was not just a gimmick to get me into the showroom. From the minute I arrived I was treated with respect. The salesman went out of his way to accomodate me in any way he could to make sure I got what I needed. This is the third vehicle (one lease and two sales)I have purchased from this dealership and I have had no problems on any of them and I am planning to continue doing business with you. Gregory Chiappone

jfrydman

Jan 16, 2012

Mr Long was very attentive and helpful and did an excellent job in assisting us with the purchase process. The managers were ok but the salesman closed the deal for us.

jeloda2

Jan 14, 2012

This morning David Emmer helped me in the process of leasing a 2012 Honda Accord. He was professional,friendly and engaging. He explained the advantages of leasing and informing about the increased mileage this year. He had the car that wanted waiting out front when I arrived. We went for a test drive and he showed the new USB connection. He facilitated the paperwork and researched whether or not I had a maintenance agreement last year (which I did, but had already expired.)David transferred my license to the new car and helped with cleaning out the old one. Ronnie, in finance, was efficient,personable and professional and made paying for this lease painless, explaining the charges and tlelling me when the first payment is due. All in all, I was pleased with their performances and will come back to Honda in the future and recommend Honda to my friends. Loretta Greenberg

Hippie69

Jan 14, 2012

To whom it may concern: Pompano Honda and Sales Representative David Emmer made my purchase experience for a new Honda Fit I decided to purchase was the most pleasant experience I have had in purchasing a new vehicle. It was a totally painless experience with the most professional and experience I have ever had. I would recommend to family and friends, Pompano Honda and David Emmer (Sales) for anyone who wishes to purhcase a new Honda so that they will have a most secure and pleasant experience that I did.Debbie Porpora

melissahilaire

Jan 9, 2012

Bernard, Luis & Nagy were so patient and friendly with me during my buying experience. I appreciate the effort that went into making sure that I was satisfied. In all three of my visits I felt comfortable and welcomed. Thank you so much for your thoughtfulness and patience.

ankgirl13

Jan 4, 2012

We dealt mostly with Bingo, and he was awesome! Very friendly & accommodating. He spent a lot of time with us to make sure we were happy & got the best possible deal. We got the payment price we asked for, which was great. This is the fourth car our family has leased from Pompano Honda, and I'm sure we'll be back!! I love my new car, & would definitely recommend this dealership!

Jessica Gorall

Jan 1, 2012

David Emmer did an excellent job of luring us into the dealership to trade in a leased vehicle. Pampono bought out our leased Pilot & we leased a new CrossTour. I will continue to work with Pampono Honda for car services &/or Honda purchases! Great & professional job done by Bingo & David!

json

Dec 26, 2011

12/26/2011My wife and I visited the dealership as we liked a Honda Civic this afternoon. When I reached there the sales representative Mr. Frank welcomed us . He started very nice showing us some cars ,even-though the one which we went for was sold the previous day. He showed us a nice 2007 Civic and was going on and on abut the features of that car. As this is the first car I am buying , I felt he was hurrying us to buy that car asking to get the credit score and to make the deal straight away, I felt so bad that he is not even giving us some time to think and even when I was asking my brother a suggestion about this car on the phone, he just went on talking interrupting the conversation. Then we couldn't agree with the price of that car, but I think he didn't like it. He showed me another one with a commercial title and went on talking. My wife didn't even felt sitting there and talking to him,she walked out and I shook my hands with the manager and walked explaining my expected car should not have a commercial title. As we walked to the parking lot , Mr. Frank followed us and said that my wife and I went there for buying a car through the phone.Also the worst thing he said to us is "FOR BUYING A CAR WE SHOULD HAVE SOME EDUCATION AND KNOWLEDGE ABOUT THE CARS". I felt so bad and left the dealership. This is the worst experience I had in the US ever. My wife told me that , even this guy is going to give a car for free, we don't want it. We feel so sorry for this guy. He is not fit for this job.We will not recommend Mr. Frank as your sales representative. He spoiled our evening. Jaison.

menda

Dec 23, 2011

Our salesperson was friendly yet professional. He answered all our questions and advised use ith integrity. He did not seem like the typical car salesman who is out to sell with no regard for the client.

FREDDY MO

Dec 23, 2011

FRIENDLY SALES PERSON AND A GREAT DEAL MAKES ME VERY HAPPY. HE EVEN MADE A DEALER'S TRADE FROM FORT LAUDERDALE HONDA TO GET THE COLOR I LIKE. GOOD JOB. THANKS A LOT.

iamannoyedwiththis process

Dec 19, 2011

Davis Emmer was extremely nice to work with and the follow up with him has been outstanding. He was pleasant there for me, and provided timely service.

becki4031

Dec 14, 2011

Bernard consistently took the time to throughly answer my questions and went over and beyond to find the car I wanted most. He demonstrated integrity and great patience throughout the process, and as a result I never felt rushed to make a decision.

Roscoe

Dec 9, 2011

I bought a 2009 Accord. I didnt feel stressed out. The salesman was very helpful and patient. Made sure i was satified with my purchase and answered all my questions.

ShanS

Dec 9, 2011

My experience from the moment I stepped on the lot was very enjoyable. Each and every person I came in contact with was curteous, cheerful and helpful. Bernard was my salesperson and he helped me through each step with so much patience! Chuck made me feel at home and never missed an opportunity to come out and check on me and say "Hello". I was very satisfied all the way to the end when Bernard gave me the follow up calls. I will definitely recommend Pompano Honda to my friends and I look forward to having my fabulous new car serviced there!

Lpanton1234

Dec 9, 2011

The experience was better than I expected. That is always a god thing. The process was made easy by my salesperson and the team did everything to make obtaining my new car nice and easy. I will be back.

Blueline

Dec 9, 2011

Just waisted my time by stating they had a vehicle they did not have in stock... If you are looking for a Ridgeline with Nav, you won't be interested in one with out... Certainly they might have located one in there dealer group, but don't tell a client you have a vehicle in stock if you do not... then try to say how beautiful a black one would be (Because another Dealer in North Florida might be able to trade), when you are looking for a silver... Respect your clients time and intelligence!!!!

alicigue99

Dec 3, 2011

I am very happy with the customer service and with the quality of your work, everybody are very friendless and I had a great experience in the dealer, beside the price of the car is good for me and the monthly payments too. Bernard is a very nice guy.

Thrifty4

Nov 23, 2011

David Emmer was very helpful and gave us a great deal on our lease! He was thorough in explaining the terms of the lease and the value our new Honda Accord. He told us about many programs we did not realize existed and we were very happy with the deal he gave us.

vicoriagraham92

Nov 22, 2011

Bingo was extremely kind and friendly. Unlike previous dealerships he did not sterotype my friend and I. He viewed me as serious buyer, as all sales personel should. He was extremely helpful, and guided me to the car that I love and most importantly can afford. THANKS BINGO!

heatlover

Nov 20, 2011

I HAVEN'T BOUGHT A CAR IN 10 YEARS, I THOUGHT IT WOULD BE A NIGHTMARE AFTER HEARING ALL THE HORROR STORIES ABOUT CAR SALES PEOPLE, BUT AFTER MY EXPERIENCE WITH BINGO AND THE REST OF THE STAFF AT POMPANO HONDA I AM PLEASED TO SAY THAT IF YOU WANT PROFESSIONALISM/COURTESY/FRIENDLINESS/GREAT DEALS AND JUST GOOD OLD FASHIONED HOSPITALITY, POMPANO HONDA IS THE PLACE TO GO. BINGO YOU ARE THE BEST!

ronb5

Nov 20, 2011

David and the whole staff were very good and answered all questions asked. They were more than willing to help in anything I did not understand. I came in not thinking I was coming home in a new vehicle, but it happened. I know I can trust what you say! Thank You!!

NEESHA 25

Nov 18, 2011

Grate serviceIn fast turn around timePeople that understand the true needs of its coustmersNot to sell you a car they would like you to purchessBut the car you can afford and a car you choose and like Besids ALL HONDAS ARE GRATE CARS AND THEY LOOK GRATE TOO

HeatherMoss

Nov 16, 2011

We never felt pressured during the process and the salespeople that we dealt with were very amenable to our wants and making them happen. The process was seamless and we are thrilled with our purchase. Dave made it clear that we should always reach out to him with any questions and that he will be a resource to us. It was a very pleasant experience overall and we would be happy to recommend Pompano Honda to our friends.

hopp

Nov 15, 2011

I have bought many cars over the years at many different dealerships. Eddie Avila was the best for knowledge of the car, friendliness, explanation of parts and customer service. I would definitely work with him again on any new car at this dealership. The Finance Department, Ned, was very informative and explained all the terms clearly and precisely. The whole experience with Pompano Honda was excellent. Your rating only goes up to 5 for great - I would give them a 10-1/2 !

Reuven Tennenbaum

Oct 29, 2011

David Emmer was very informative and knowledgeable regarding the Honda product line and was able to communicate this information to me in a very straight forward manner.

leelan11

Oct 29, 2011

the treatment that i received at pompano honda was excellant tom annunziata is the best salesperson i ever worked with he was accurate kind and knowledgable he made the deal happen it was so comfortable dealing with him he made me very relaxed and confident in my decision to purchase a new honda 2012 accord the service was amazing tom and the dealership made the difference i was looking for a new car they made me realize the accord was the one and i am totally satisfied sales rep like tom annunziata and the whole dealership made me feel i did the right decision and the car itself is fantastic sincerly leopoldo a new accord owner

ugo4it

Oct 28, 2011

I loved the whole sales experience!!! Never in our lives we thought we could get such a friendly, knowledgeable staff like the ones at Pompano Honda. Starting with the salesperson Tom A.to the finance department, this has been one of the most gratifying experience buying a car! Pompano Honda has by far, gone above and beyond"!!!Pompano Honda gets 5's from me!!!

imaanchoudharysupport

Oct 28, 2011

AT the Honda cars dealership we had a great experience. fisrt of all not only the salesperson Mr. Mansur Khawaja but every other saels person was very friendly. we greeted nicely. the customer service was also very good. we took the car of a test drive and got answers to all the questions we had. quality of work was very good as well. everything was done faster than i expected. all the paper work and everything else was taken care of quickly and with ease. and the overall experience was excellent. the price was okay i think according to what my budget was. and i did recommend others about the Honda cardealership.

nightchild56

Oct 27, 2011

This will be my car this year. I had an accident and my car was a total loss. When went to the dealer they were all friendly. Bingo was the man who sold me my car. He understood my problem and was will it help. He was very knowledgeable and well informed about the car I was looking at; the CR-V. At first I really didnt want to go through the long process to get a new car, but everyone were pleasurable and made the process easy. I know when the time comes I to get another car everyone there will welcome me with a smile on their faces. And I will keep Bingo as my salesman.

frbailin

Oct 26, 2011

Excellent service from Max in Sales and Ned in Finance at Pompano Honda.Overall experience was very positive and rewarding.Honda as a company could have done better in communicating delivery times for vehicles in the pipeline.

gadeangelo

Oct 22, 2011

Bernard and Renee were fantastic to work with. Two gentlemen, who acted in a manner that was atypical car salesman. Both should be considered assets to the orgainization.

tondel

Oct 17, 2011

Very happy with excellent customer service given by our salesman, sales manager, finance manager and detailer. Please use us for any references in the future.

guerraib

Oct 13, 2011

we had the best experience ever buying a car, great service, this is the second car we have bought there and we are really happy with the purchase and the costumer service, i hope all the salesperson were like Bernard Jordan, great counsoler! nice person and good advisor, congratulations! to all the team and specially to you Mr. Jordan! Mauricio, Yaumara and family.

MJiran

Oct 4, 2011

My wife and I had a great experience again at Pompano Honda. We've dealt with Clint Briggs many times in the past, and he has always given us great deals. He is also 100% honest, and therefore, makes getting a car enjoyable, not a nightmare! Mr. Khawaja made it easy to do the paperwork, and made sure the car was ready in all ways to be driven home after the purchase. He also called to make sure everything was OK the day after. Thank you also to the finance officer for his efficiency. My wife also got an excellent deal on her new lease! Thanks again to all. Mike Jiran

Orlyinc

Sep 30, 2011

We purchased our vehicle 4 1/2 - 5 years ago and we had great customer service then and so we wanted to return. Again, we received AMAZING customer service. From here on out we will always and only buy Hondas from Pompano Honda.Thank You!!! :)

sandyherrington

Sep 11, 2011

When one can drive away from a dealership with a new car feeling satisfied and happy; not beaten-down, angry or resentful, you know you will go back to that dealership again and again. Believing that you have been treated fairly, kindly and with respect--especially so as a single female--tends to inspire loyalty. Taryn Utterstrom and Chuck Siman, sales and Eric Darby, finance are the "go to" people. The price I paid for my vehicle was fair, the time they spent with me was very generous and not pressurized and their follow-up was consistent. They cared about my satisfaction with the vehicle and wanted to be sure I had no questions or problems with it. Eric Darby actually got me better financing with my bank than my banker did. Now, tell me----who is really looking out for their customer? POMPANO HONDA IS!!!!!

champs2x

Sep 11, 2011

Bingo /AndreaLong was our salesman and we were very happy with his friendliness, professionalism, knowledge, and personality. He made us feel very welcome and respected us as return customers. He is definitely an asset to Pompano Honda and the car sales profession. We left with our new car and are very happy with it. We will certainly return to Pompano Honda and Andera Long when we are ready for another Honda.

maidenbaum

Sep 11, 2011

I was contacted by Mansur, who indicated that it would be worth it for me to come to the dealership for a new car (I had purchased my prior car there). I told him I didn't want him to waste my time or his and he insisted I should come. I did buy a new car and was extemely pleased with Mansur and the entire process. I would highly recommend Pompano Honda and Mansur for the purchase of a vehicle. They didn't play around and gave me a very good deal.

joanneyoung7023

Sep 1, 2011

Richard Dombroski was WONDERFUL.He called daily to keep me informed about the progress of the delivery. He even got me a loaner because it took so long. RICHARD WENT ABOVE AND BEYOND.

maureensperling

Aug 31, 2011

My experience with Andera (Bingo) was exceptional. He went far beyond his job description to be of assistance to me. I would recommend him highly to anyone looking for a new car or lease. He made the experience extremely pleasurable and he has an extremely high level of competence,likability, knowledge, patience, and personality.

brucebern

Aug 29, 2011

Very smooth process of leasing a new honda and turning in previously leased honda.Staff friendly and courteous & stood by prices stated on phone to me

happycrv

Aug 25, 2011

Bingo our salesman was fantastic, he was patient and friendly, we did not feel pressured in any way. He was helpful and provided exceptional service from hello to good bye. . He listened to our needs and was able to explain any and all questions we had. I would definately recommend Bingo to friends and family as well as Pompano Honda! I have purchased my past 7 Hondas from all 3 Honda dealers in Palm Beach County and I can honestly say my recent and first purchase from Pompano was the best. I will be back for number 8... Ceasar, Clint as well as the gentleman in finance were top notch as well.

ANGELA HOLGUIN

Aug 22, 2011

FOR MY HUSBAND AN ME IT WAS A VERY GREATFULL EXPERIENCE TO BE AT POMPANO HONDA.THANKS TO MR. ANDERA, TO HIS PROFESSIONALISM IN THE WAY HE TREATED US AS CUSTOMERS AND IN THE WAY HE SHOWED US THE PERFORMANCE AND THE FEATURES OF THE AUTOMOBILE, WE FELT IN LOVE WITH THE CAR. WE ARE COMPLETELY SURE WE WOULD RECOMEND MR. ANDERA AND POMPANO HONDA TO OUR FRIENDS AND ALSO FOR OUR FUTURE BUSSINESSES.THANKS SO MUCH, WE ARE SO HAPPY WITH OUR CROSSTOUR!!!THE HOLGUIN FAMILY

nickbillfish

Aug 21, 2011

I'm a repeat customer of Mr. Long from his previous dealership, always found him honest and to the point. I originally wanted the Honda CRZ, but he steered me towards the Civic, which is probably a better fit and good resale opportunity since I trade out vehicles almost every year. The financing dept was good as well although I decided to finance through my own bank. Overall experience was excellent.

agallardy

Aug 20, 2011

I had visited a different Honda dealer prior to Pompano Honda. Neither dealer had the model and options that I wanted (silver Accord coupe LXS w/manual shift). Pompano Honda persisted over a period of several days until they were able to obtain the car with the exact options that I wanted. I was told it was the only one in the state. During this period Kristine was courteous and informative keeping me abreast of the efforts to obtain my car. The entire team from the sales managers, the finance guy, and the parts people were both proffessional and a pleasure to work with.I will definitely recommend Pompano Honda to my friends.

Courtney Consuella

Aug 19, 2011

The service and individual attention was phenomenal fro the minute i walked into the door until the moment i drove off the lot with my new car. I believe the sales and management team did everything in their power to ensure that I was not only happy, but satisfied completely. Andera went the extra mile to make sure that I not only drove off with a car in my price range, but he made sure that it was a car I was pleased with. Arshad was amazingly helpful as well with explain my financial situation and doing everything he could to get me in a car. I had never been so overwhelmed by such genuine and authentic customer service before I came to Pompano Honda. It was a very pleasant experience and I LOVE my new car!

jkazuki7

Aug 18, 2011

Felt comfortable with the dealership as we made the purchase and Mr. Jordan was very helpful in assisting us with whatever was needed: questions, preparing the car for driving, and even as simple as bringing us drinks.

evelyn chernetz

Aug 17, 2011

We were treated very well.everythig about rollingover our prsent lease was explained. We were offered a great deal and so we accepted it. We are very satisfied with our new Honda Accord and look forward to many years of good ervice. OPur salesman was very helpful and patient with us. He explained the features of the car very well.

mlamchick

Aug 17, 2011

Within my friends and family, I have purchased 3 cars from Pompano Honda in 3 months. Since my most recent purchase, I have recommended Pompano Honda to two more of my contacts. Clint, Luis and Tom were all great through the process. They got me out of my car lease early and into a new honda accord 2011 special edition.

alisonsunguiyu

Aug 16, 2011

Mr.Long (Bingo)help me and my brother find the car we love, and tried his best to give us a great deal.And the Financial department also very friendly and efficient to make everything works for us.Thanks all of you for the great help, and I am enjoying the new car very much :)

pvmptrouble

Aug 16, 2011

We originally stopped by this Honda dealership on a Thursday night a little after 8pm. We met up with Tom, who took us for tests drives with the insight and the civic and was very friendly and informative. The dealership closed at 9 but he never made us feel rushed. He answered all our questions honestly and didn't give us the runaround on anything. This is why we came back that weekend to purchase/trade in a car. They had limited Civics in stock so they spent an hour or so making phone calls trying to find another color at any other dealership, and Tom did as much paperwork as he could in the meantime, and helped us entertain the kids. When we decided to try the Fit he was great about taking us for a test drive and finding the exact one we wanted on the lot. We loved this car buying experience! It was no pressure, everyone was up front and clear about everything and we never once felt we were getting the run around. Tom was a great salesperson to deal with, and we would highly recommend this dealership to anyone looking for a new Honda. And I totally love this car!

RIger830

Aug 16, 2011

Ms. Kamal was friendly, extremely helpful in all aspects of our negotiation,and a pleasure to do business with. Her help and demeanor were responsible for more than 75 % of our decision to do business with Pompano Honda, as opposed to other Honda dealers in the area.(Mr.) Robert Iger(Mrs.) Marjorie Iger

Roger Smith

Aug 16, 2011

This was my first experience in buying a Honda car. The salesman, Bernard Jordan, was very friendly and helpful during the process. I appreciated his sales manner in that he told me about the product but was not pushy into trying to make me make my decision. I found the whole process of purchasing the car was very straightforward and efficient. I was treated very cordially throughout. The team members that I interacted with with very kind and I felt valued as a customer. I would definitely recommend the dealership to my friends.I have only one negative comment about this process. Since purchasing the vehicle I have been contacted 3 times for evaluations about the experience - once by phone and twice by emal. I would recommend that you only contact customer's once after making a purchase. Three times is too much.

Oar

Aug 15, 2011

Mr Bernard Jordan quickly understood our expectations regarding the car that my wife and myself need to buy.He immediately located the vehicle and when we come back in the afternoon we just completed the paperwork and drove out in our new 2011 Honda Accord V6. We are loyals Honda customers for the last 25 years. Mr. Jordan took the time to explain to us all the features in the car and the different options available for the model (wheels, spoilers, etc). We really appreciate the pleasant experience on buying a new Honda.Keep the good work. Thanks,Oscar and Alicia Romano4630 W. McNab Road, Apt # C-2Pompano Beach, FL 33069H: (954) 968-7474C: (954) 205-1387oaratbellsouth.net

Mertom

Aug 15, 2011

We purchased a 2011 Honda CRV from Pompano Honda on Sunday, 08/07/11. Max Pierre and Luis (I do not recall his last name) were the employees who sold us the car. Both of them did an excellent job. They were friendly, courteous and extremely helpful. Within a few hours, we selected the car, test drove it, arrived at a reasonable price, signed all the necessary papers, paid for the car and drove it home. It was the easiest, most efficient and most enjoyable car purchase we ever made. Both Max Pierre and Luis are a credit to Pompano Honda.Barbara & Jerry Schlanger

sidmartha

Aug 15, 2011

My sales person Bob Arnott was extremely knowledgeable & creative in assisting me in getting into my new lease. Pompano Honda has a very customer oriented focus that continues to increase it's attention on the customers need.

Schreckly

Aug 2, 2011

I have been a Pompano Honda customer for about 4 years now. This dealership really knows how to run a customer-friendly business. The initial sales experience was friendly, no-pressure, very fair, and hassle-free. The service experience has been unmatched at any other dealership I've ever dealt with (including several luxury German brands). One representative in particular(Neil), actually makes me look forward to going to my service appointments he's so darn friendly and helpful. I highly recommend this dealership. If you are in the market for a Honda, don't bother looking anywhere else. You won't be disappointed here. Carl Schreck

TomParisi

Jul 27, 2011

I've been coming to this dealership for over 10 years now. We enjoy the fact that Pompano Honda is unlike most other car dealerships where you practically need to wear a pair of boxing gloves before going in to negotiate a deal. I feel that this dealership values my loyalty and that is why my wife and I have continued to lease our vehicles here, and will into the future, as long as we are living in this area. With regard to Max specifically, I found him to be extremely polite and professional. He has an aura of competence so I was confident that there were no last minute mistakes in the deal when we entered the finance office. I would definitely recommend friends to see Max. I have worked with Luis in the past and I always enjoy his light heartedness, while maintaining his professionalism. I know him to be a good family man, like myself. We always have a few laughs as we put a deal together. The experience of buying or leasing a vehicle at Pompano Honda is probably as good as it gets.

Joesami

Jul 20, 2011

I purchase a new civic from them , everything went smooth , after a year my front right caliper was leaking , they won't fix it saying that it s not covered by the warranty , so they want 250$ to take care of it , I refuse to do so , then I went to Holman Honda and they fix the car free.

BobP1029

Jul 6, 2011

Mr. Emmer was extremely helpful and informative thoughout the Sales process. Pricing was clearly discussed and once agreed upon, was never changed thru the Finance session. He explained all Consumer protections, emphasizing that consumer satisfaction is a priority with Honda. Overall, it was an excellent buying experience.

necacelada

Jul 5, 2011

Both your employees,the sales agent,David Emmer and your financing agent, Ned Brown were extremely helpful. We showed up late during the afternoon and not thinking we could walk out with the car that day considering the time. They were very friendly and didn't mind staying late to make this sale happen! Another plus to your dealership is that we left with a Tag! Very impressed about this also. We would definitely recommend your dealership to our friends and family. Great job.

0843rabbit

Jul 4, 2011

Taryn is one of the best sales person we have ever had the pleasure of working with.we rate her at the top. we have dealt with many sales persons through the years and also when making a choice on this current auto.,,, Taryn is the best on every facet.

berstan

Jul 1, 2011

It was a pleasure to work with David. No pressure, explained everthing and was extremely thorough. We previously leased through David, and we came back for another lease.

bdemircan

Jul 1, 2011

My wife and I were not planing to buy a car that day. We wanted to see prices, new cars, options. we were welcomed at the parking lot by Mansur. About 3 hours later, we drove 2012 Honda Civic with new tag and registration.Mansur immideately offered us to test all the models. He answered all the questions. I requested final prices for many models. It was on my hand in few minutes. The negoations took only few minutes. They accepted all of my offers, trade in.I still could not believe how easy it was. The coffee machine was very good too.Next time, I even will not go to the dealer. I will email or call Mansur. Once the car is ready, I will stop by, sign the papers, get my coffee and drive away.

sheepdog7

Jun 30, 2011

This was not the first time I purchased a car from David Emmer. From the start of the transaction to me actually driving away with my new car, the entire process couldn't have been any better. The initial greeting at the dealership was impressive. Everyone was friendly and greeted me with smiles. The negotiating process was easy. They knew where I had to be as far as my payment, and they met those needs. The paperwork was fast and efficient. The delivery of the car was also excellent. David went over the car with me and answered all my questions. The condition of the car at delivery was perfect. My experience with Pompano Honda could not have been any better.

mlyons

Jun 30, 2011

Had a good experience. Salesman was superb as was the general manager. The service department is very professional. I enjoyed the coffee and was impressed by the showroom.

parchi

Jun 22, 2011

everything was great, it was pleasure doing business with David Emmer, he was professional and projected honesty. I'll be sending my friendsThanksChaim

fast1draw

Jun 10, 2011

Max was great to deal with and I can't say that for many auto sales people I'vedealt with in the past. He was honest and answered all the questions I hadand helped finalize the sale to the point where I didn't bother to shop fora better price.

gail4homes

Jun 5, 2011

We were very happy with the customer service and attitude at this dealership. Prompt delivery and professional. We called first to see if the specific car model and color was in stock on the lot and we were pleased to see that when we arrived it was there. We had a bad experience at a previous dealership and we were very skeptical before going to pompano honda but were happy with the service here.

nsugrad

Jun 4, 2011

I had such a nice experience while looking for a new Honda. The staff greeted us immediately when we came in and were very informative. Mr. Emmer was very willing to talk and answer all my questions regarding the new civic I bought from him and offered some much need helpful tips on taking care of the car. Thank you Pompano Honda, its staff, and David Emmer!

SHAYNEEP

Jun 3, 2011

FROM THE TIME I ENTERED YOUR DEALERSHIP, I WAS TREATED WITH RESPECT AND DIGNITY BY ALL. EVERYONE THERE TRIED TO MAKE ME FEEL COMFORTABLE, INCLUDING OTHER SALESPEOPLE.MY CAR PROBLEMS WERE TAKEN CARE OF BY DAVID EVEN GOING AS FAR AS PROGRAMMING MY PHONE AT HOME ON HIS OWN TIME. I HOPE TO HAVE THIS KIND OF RELATIONSHIP IN THE FUTURE FOR ALL THE SERVICE THIS CAR MAY NEED.THANK YOU ALL.SHAYNEE WOLINSKY

Dianne Lane

Jun 1, 2011

The salesperson who helped me with my decision to buy a new car was Ed Avila. I was given a royal treatment and my options were carefully explained so that I made an informed selection. My intention to go to the dealership was to assist and support my granddaughter in her leasing of a vehicle and Mr. Avila's professional manner and knowledge of the choices from which to choose my new car were tantamount to making me a Pompano Honda customer. I would recommend your agency to anyone looking for a new car.

lenoraszachor

May 31, 2011

David was excellent in making sure that all our questions were answered and that the particular car I wanted was met with my satisfaction. Dave had us try out different cars until we finally decided on the one that was best suited to our needs and price!It was a please working with him. As a matter of fact I also like the same care at another Honda dealer and I went back to Pompano Honda to get our car because of David.

gerryggp

May 25, 2011

The service given by David Emmer was exemplary. The car I wanted was in stock and prepped well, but unfortunately the full tank of gas that was promised was not added. When I called Mr. Emmer he said he would take care of returning what we had spent filling it ourselves. He was good to his word. I would certainly recommend Mr. Emmer and Pompano Honda.

Ijcohen24

May 23, 2011

Entire staff at Pompano Honda were very friendly and not at all over aggressive. They were willing to break down the lease quote into figures I could work with (car price, residual, interest rate, etc). After 1 or 2 rounds they gave me best and final offer for me to take or leave. No BS, no fast talking, just the facts in a nice, friendly, and low key experience. This is my 2nd car from pompano Honda & my first choice should we want another Honda!!! Thanks.

compagines

May 12, 2011

Taryn was so sweet and knowledgeable. She understood what I was looking for and helped me find the perfect match. I felt so comfortable with her and I never would have expected that from a dealership. I would definitly send anyone I know to her. You can easily feel that great customer service is important to this dealership as soon as you walk in the door!

Joe Sterrantino

May 2, 2011

Dave made our experiance in leasing a new car more pleasant than ever before. He was sincere and informative, while not being pushy.He was especially courteous to my wife by detailing the benefits of obtaining a car at this point in time. He also set up the radio stations and blue tooth for her as well. I believe Dave was the reason we leased a new honda when we did.

mo_alikhan

Apr 28, 2011

This is my 2nd Honda purchase from Pompano Honda. After shopping around every Honda dealership in South Florida, Pompano Honda, yet again, is the only Honda dealership that can beat anyone's prices. Excellent customer service, great management, and provide car buyers with a superb car buying experience.Thank you, Pompano Honda.From,Ali Khan

mkhoury

Apr 23, 2011

They were prompt, knowledgible, and met all my requirements. I contacted Costco and they got me in contact with the dealer. The dealer waa very prompt in reaching me the day I submitted the request for information. Before the day was over, after visting the dealership, I was ready to buy my new car.

lmcnulty

Apr 19, 2011

Taryn was great to work with. She was not pushy at all which is what I typically get going into a dealership. When we left and she had to have us meet her manager, he also was very polite and did not have the attitude I normally get from the supervisor that comes in after the initial contact with the sales person. My whole experience was great. Taryn was very prompt with phone calls, had great follow up, and when we had a problem syncing my blackberry to the bluetooth in the car she continually tried to find the answers and follow up with me at home to make sure it was going OK. Which we are still working on. I would definatley recommend Taryn to a friend. She was great!

brinasak23

Apr 18, 2011

Everything was wonderful from the moment we walked in. We were not "attacked" by Taryn (our salesperson) and we spent an enjoyable few hours together. We were able to work out a deal where everyone was happy. Clint, the manager, was fantastic too - friendly and very personable. Everything about our experience was positive.

geowjohnson

Apr 7, 2011

WOMEN BEWARE - My 60 years young widowed mother made the mistake of swimming with sharks. Do your mom a favor and tell to avoid going to a place that smells blood in the water and takes no prisoners. They sold my Mom a 2009 Honda Accord for thousands over Kelly Blue Book (keep in mind dealers go by the Black Book - much lower). Gave her a SIX (6) year loan at 12%. Total cost for a $14,000 car ------> $29,000. BE WARNED and tell your mom to stay far away from these guys. Be a better son then me, do not let your mom go car shopping without you.

swan272

Apr 5, 2011

My experience purchasing my 2011 Honda Odyssey was everything I expected and then some at Pompano Honda. Max and Chuck were a pleasure to deal with, made myself and my family feel at home, and even loaned us a new vehicle to get lunch while we waited for our new vehicle to be delivered from another dealership. I live more than 150 miles avay from Pompano but look forward to making the same drive again next time I am in the market for a vehicle. Thanks again!

neroxu

Apr 1, 2011

I was offer through mail a $9.95 oil change. I though it was because I bought the car there! I agree to it and made an appt to come in. I would have never thought this would turn into my worst experience going to a dealer. Even before they started. the guy, Mike (service consultant and tech) came saying that my car need it some repairs to tires and brakes. I had to get to work and I kindly told him I would come back Saturday. He instead told me my car was already being work on. To find out later all he did was open the hood of the car and was still lying where I had left it before. Short Story, my $9.95 oil change turn out to be a $600.00 bill. I would never ever step or buy a car or come close to this place! Please beware!! all they did was laugh like look I got this person good!!

wendyschwartz4

Mar 23, 2011

Maxime Pierre (Max)was a very informative and helpful salesman. We negotiated a fair price, and he took all necessary steps to ensure that the time it took to complete the transaction was swift. He also went through all of the features of the vehicle with me, including setting up the blue tooth for my phone. He answered all of my questions about the vehicle, the leasing agreement, and my trade in. Max was professional and respectful in taking care of all the details of the transaction. Max was also a nice guy whom I would recommend to any of my friends and family if they needed to buy or lease a new vehicle. As an aside, the dealership has great coffee that they offer for free!

jharris789

Mar 23, 2011

Wonderful experience in leasing my new car. Taryn was extremely knowledgeable and helpful. I would recommend her to anyone that is interested in a new Honda. I am looking forward to coming back many times in the future for servicing my vehicle and getting new Hondas!

Manne22

Mar 23, 2011

I had the pleasure of working with MaxPierre on Saturday. He was very forthcoming and helpful so when I came back with my wife the next day all we had to do was pick the color. When we came in on Sunday, unfortunately, Max was not there but all the info was on the screen. Not only were we please with Max, but also Tom Annunziata. We also was very, very pleased with Your Finance Manager, Ned Brown. From start to finish, we came away with a car we love and a great experience.

maryr99

Mar 21, 2011

I dealt with Cesar first over the internet and phone. I liked the fact that he didn't overpromise, so i drove past three dealers to this one. They seemed very honest and welcoming. Mike in Finance was great - very knowledgeable and willing to make a deal. Rene was awesome - he took his time in helping us find the right model and color so I would be completely happy.

jmsevigny

Mar 21, 2011

Max was personable, straightforward and effective.He was helpful in getting the general Manager to agree to what I thought was a raesonable offer and expedited the process.I felt very comfortable with Max and will be referring friends and neighbors to him.

rae libonati

Mar 14, 2011

I knew exactly the car i wanted and the lease price. David Emmer was very pleasant and assisted me with the lease very expediently. The only variable was the color and David offered the dark amber which was a good choice. all in all it was a quick and pleasant experience.

paperguy63

Mar 14, 2011

Pompano Honda had the vehicle I wanted and worked with me to get the payments I required. The staff was friendly and attentive. Every detail was reviewed and excecuted to my satisfaction. I have bought cars from other dealers near Pompano Honda and feel that my experience here was 5 star.

kstannard

Mar 12, 2011

I have to say the big hello, I think I got the same person. I told them over the phone that I had special needs financing issues when they called me to come on in, and the sales manager Max would serve me (first lie as the web page states the sales manager's name is not Max). During the Consultation Max took numbers back to Ashad the Finance officer, and came back the second time telling me, "Great news! We're within $10 of your target payments with nothing down every month!" (This is the second lie). They took my Saturn to be appraised without even asking me if I wanted to come along, then come back about an hour later. After another hour I take my new Honda Civic DX vp for a test drive, after which they come out with paper work to sign from finance last of which is the retail contract. I got a look of monthly installment payments, and they were $120 over target for affordability. To whit I was told, "It's just a numbers game, and you'll really be able to without any problems." I grabbed my old keys for the Saturn, started it up, and it was making grinding noises (yep, I was hosed)... unable to say that they did it due to sales clinchers such as "You saw your keys gone, right? You gave them permission." I demanded to speak with a sales manager that I was assured that I was speaking to in the first place. Alfred presented himself, and appeared in the dealer office to be working the numbers to make them better. He came out, and this time in finance they were $50 over goal which made a bigger difference. The retail contract had the finance company name on it with a statement of no recourse at the bottom. One week later someone in my neighborhood went around smashing up people's car windows, and breaking into a couple of homes. Needless to say, I take it to the dealer to look at getting it repaired there, and receive the question "What do you want us to do with it?" I asked if they would repair the damage, and was not even taken to service or even raised an eyebrow. I asked at this point who owns the dealership, and was told Tom Edwards which was another lie. The latest is that the bank listed on the contract (after 10 days) has not been solidified after the damage was reported to my insurance in spite of the finance manager told me I was locked in to a bank. Today I was told again I am lucky to be financed by Honda (which is well over 2.5 percent above what was promised). This is a place to run far, far, far away from.

Robert civic

Feb 28, 2011

The gentlemen who took care of me at this dealership were very proffessional and took a lot of time and were patient with me in my big decision of buying a car.I would recomend Al Bruno and David Emmer to anyone also Ceaser was very helpful.I had a very good experience and I feel all three of these men will go far in your company.ThanksRobert Henry

linda5177

Feb 28, 2011

We used the Costco purchase plan and we were very satisfied. We dealt with several sales people from Chuck, Laura and Albert Bruno. Al was very professional in that he closed the deal and at the end of the day when the dealership was closed he took the time to show me the controls on the car. Laura was very helpful and courteous. Chuck was very pleasant. My husband enjoyed the coffee. We would definitely recommend the Costco service again.Linda Boardman, Ohio.

RozandRalph

Feb 23, 2011

When we first entered the dealership and asked to talk to Cesar, we were turned over to a trainee who really was not ready to deal with prospective customers. We sat for over an hour before Al Bruno took over the discussion. At that time everything changed. He was very knowledgable, friendly, and cooperative. We feel we got the car we wanted at a very good price.Our only complaint is that the process took an extremely long time. We were there from 10:30 AM to 3:30 PM, a lot longer than was necessary.Al Bruno went out of his way to explain all the new technology on the car and even came to our home to program our car with our garage opener. We would recommend the dealership to our friends and definitely recommend that they ask to deal with Al Bruno.Roz and Ralph Bright

rp1215

Feb 16, 2011

Mr. David Emmer provided excellent service when I leased a new Honda Civic from Pompano Honda on February 15, 2011. He was very friendly while being completely professional and thoroughly knowledgeable. His manner was exceptionally polite, considerate, and respectful - as a customer I value that greatly. He was also very patient; he did not rush and he put me at ease throughout the entire process. He answered the many questions posed to him, explaining all pertinent information in detail. Mr. Emmer was very aware of my pricing needs and I believe that he did his best to serve me well.I highly commend Mr. Emmer's performance. He made the experience of leasing a new Honda a very positive one and I would highly recommend both him and Pompano Honda. I drove away from the dealership in my newly leased Honda Civic as a very satisfied customer, confident that if I had any other questions that I could contact Mr. Emmer for further customer assistance.

dorado

Feb 4, 2011

No hassle, no pressure, very professional, performed exactly what they said when they said. The overall experience was great, the facility is clean neat and the staff a joy to deal with. They delivered exactly what I asked for and did so on a timely basis.

puhoo4td

Feb 3, 2011

Our experience at Pompano Honda was a great one due most in part to the fact that Mr. Pierre was very friendly, Honest, and direct about the vehicle we were interested in.Asking us what we were looking for instead of telling us what we needed. We definitely will be a 3rd time repeat customer at the end of this lease! We at Executive Accessories, Inc. would like to thank Mr. Max Pierre and Cezar for being so diligent in getting us a vehicle at the right price and equipment for our needs. Again thank you!Sincerely,Diane DeckerV.P. - Executive Accessories, Inc.

Tquinn8806

Feb 3, 2011

AWESOME!!!! What better dealership to visit other than Pompano Honda.I just purchased a 2011 honda civic on 1/31/11 and my experience with Pompano Honda was great, the service was pleasant and the experience was worth while. Working with the two gentlemen was amazing they were patient and very knowledgeable. I'm very glad i choose Pompano Honda. I will recommend any and everyone to this dealership,my experience with the staff was wonderful.... yayyyy POMPANO HONDA YOU DESERVE THE TITLE FOR BEST DEALERSHIP IN SOUTH FLORIDA!!!!!!!!!

jillputney

Jan 27, 2011

Yesterday evening, I made a decision to BEGIN looking for a vehicle. I went online, and within less than 10 minutes, I received a call from Randall at Pompano Honda. He invited me to come right in to test drive a 2011 CRV. Upon arrival to the dealership, I was greeted by a friendly group of salesmen, including Max Pierre and Ceasar, the manager. My salesman, Max, was confident, friendly, and knowledgeable! He told me I had to look no farther than Pompano Honda for a new car. I took a test drive, and I loved the vehicle immediately. He had been right! I found the car I wanted!Within minutes, he worked his fingers to the bone to get me a price I could afford. Max then introduced me to the finance guy, Armad. I never saw such hard working people before! The finance guy was reassuring and by far the nicest finance person I've ever dealt with before! I was so comfortable with my sales person and finance guy, that I am sure I will never go anywhere else for service or sales. Pompano Honda receives an A+++++++ in my book! I would not hesitate to recommend this dealership to anyone!Thank you, Max! I love my car!

niems44

Jan 18, 2011

David did a great job explaining my options of purchasing the car I was leasing or leasing another Honda vehicle. He made me feel comfortable talking about options available and pricing of the vehicle. He was very positive talking about the dealership and the services they offer.

mreeder2

Jan 11, 2011

My husband and I are the kind of people that DETEST buying a car because of the hassle of negotiating and the time it takes to actually finish the purchase. It can be worse than buying a home! Fortunately for us, we were referred to Al Bruno for the purchase of our Honda Odyssey. I cannot begin to tell you how extremely professional and straight forward Al was with us from the minute we walked through the door. There was no haggling over price or details, and he had our paperwork in order quickly. In fact, had it not been for our insurance company that gave us the run-around for over an hour, we would have been out of the dealership and on our way in no time at all! We were so impressed with how wonderfully Al handled the transaction of our van that my husband returned two days later and purchased a new Crossover! SAME experience. We are so pleased that we have begun spreading the word about the kind of service Al provides. We have every intention of returning to Al and Pompano Honda whenever we are in the market for a new vehicle.

sritzler

Jan 6, 2011

I was very happy with the service I received when purchasing my new Honda Accord. The advertised prices were accurate and I feel the level of service was superb. I was very pleased that our salesperson and management were so willing to work within our budget and find me the best car for my needs. I would definitely recommend Pompano Honda.

gritzler

Jan 6, 2011

My wife and I thoroughly enjoyed our experience at Pompano Honda. It started with meeting Mr. Max Pierre. He was friendly, informative, considerate and in every way a person we enjoyed doing business with. As you are probably aware not all sales people can be grouped in that category but Mr. Pierre is an exceptional sales person and well deserves our praise and thanks. The CR-V and Accord we leased are our 3rd and 4th vehicles from Pompano Honda. I can truthfully state that I have never had an unpleasant experience at Pompano Honda. That includes numerous service visits over the years. It is and will continue to be one of the primary reasons we keep coming back. Of course the Honda product is outstanding and is the other reason we will continue to do business with Pompano Honda.

jbw923

Jan 4, 2011

Max was extremely helpful and listened to what I needed in a car. He was friendly and knowledgable and tried to make the process as simple as possible. It was a great experience buying this car because of Max's professionalism and salesmanship. Thanks a lot!

LaBa

Jan 1, 2011

I went to Pompano Honda on 12/30/2010 with the intention to finance a car and honestly didn't have a good experience with one of the internet car salesman. Once his manager was aware of what had happened he promptly contacted me. I was called back and directed to another salesperson, Mr. Luis Medeiros which I definitely recommend to anyone. His service was excellent! I settled for a different deal, not really the one I had in mind; however, I must say it was reasonable and it worked for me.Im waiting on 2011 model that will be delivered in the beginning on the week of 12/03/2011. Overall, Pompano Honda make sure you are offered good Deals and Services!I will come back for an update once I receive my new car for my final word in this review!

maxiroo

Dec 29, 2010

Very satisfied with all dealer personnel who assisted in all phases of this purchase. Looking forward to maintaining a lenghty and recurring relationship. Especially want to thank David Emmer for his patience and concerns about encountering an outstanding purchasing experience.

gdiamond

Dec 27, 2010

Dave Reeve was excellent to deal with - on time, easy to work with and on top of things. We knew we wanted a CRV, Dave found us the right one and put the paperwork together in no time. I plan to refer him to anyone I know looking for a Honda. I thoroughly enjoyed my experience. Thank you Dave!

REB64

Dec 27, 2010

The whole process was low key and easy. They worked with me and I feel I got a great car at a great price. David was always available and helped to minimize the time required to get the whole deal finished and was able to get me into the car I wanted. What else can you ask for?

mleeklein

Dec 27, 2010

The first time we came to Pompano Honda, we met with one of the salesmen named Rene. We were not ready to make a purchase at that time, but Rene did an excellent job of following up with us via phone to keep us interested in coming back to Pompano Honda when we were ready. Unfortunately, when we WERE ready to come in this month, Rene was not able to be in at the time. So, we got the pleasure to work with David Emmer. Mr. Emmer did a great job of making our car purchase hassle free. We were able to agree on a price for our lease within a half an hour of walking in to the dealership, and David made sure that all of the paperwork and transfer of our previous car went smoothly. He also was very patient with us when reviewing the vehicle before we drove it off the lot. He assisted us with transferring our carseats, and helped us load our cell phones' phonebooks into the Bluetooth/hands-free system. We would definitely recommend anyone looking for a Honda to visit Pompano Honda/David Emmer.

Jbowers849

Dec 15, 2010

David Emmer is a most professional salesperson. My wife and I found his knowledge of Honda vehicles to be very helpful as we made our decision to lease the 2010 CR-V as a replacement for our 2008 Pilot. Over a two day period he went out of his way to show us, and allow us to test drive, several vehicles in the Honda line. His professionalism and follow up efforts were the reasons we chose Pompano Honda over other Honda dealerships in the area. His presentation was always conducted on a professional, cordial and comfortable level. We are very satisfied with our experience with David Emmer at Pompano Honda. He represents Honda in an outstanding manner and we have recommended him and Pompano Honda to friends.Jim and Kris BowersHollywood, Fl

sccrfn1

Dec 3, 2010

The employee I worked with was very friendly and patient. He was willing to work with me on getting the car I wanted and was willing to negotiate a fair price. If I had questions, he did what he could to answer them. He made sure that I knew everything about my new car.

dccarshopper

Nov 29, 2010

Well,I read reviews on Pompano Honda before they changed hands with Hendricks Automotive group this year. At first I was a little scared with the reviews I read. I have dealt with Gwinnett Honda in the past and they are part of Hendricks Automotive.I bought a few cars in my day and I own an Acura Rl now for perspective. I was dreading the F&I nightmare that I have come across in the past. I have dealt with pushy salesman, hard asses, many different types of personalities in the car business. We tried to purchase a car from Pompano Honda. We test drove with them. Unfortunately, we didn't come to an agreement on price. But I will add this review for insight for anyone looking for good service and a friendly car shopping experience. At no time did I feel overly pressured. I felt everyone we dealt with was up front and honest with us. Overall, All 3 guys were very professional and kept in excellent contact throughout the entire process. My wife and I would gladly send any friends or family over to Pompano Honda to the 3 employees mentioned above. It was one of our best shopping experiences even though we didn't purchase the vehicle from this dealer. I felt that the experience itself really showed me that this dealer has turned it around since changing hands to Hendricks Automotive. I can definitely tell the difference of the overall experience. And to me, that makes or breaks the fun of buying a car. I hope this explanation helps someone find the right people to deal with in this area.I highly suggest Dave Reeve, Dave Emmer or Cezar.

ame929

Nov 23, 2010

Everyone at Pompano Honda is extremely helpful. It's the only car dealership where I never feel like the sales staff is trying to pull a fast one. They're honest and fair, which is more than you can say for most other dealerships. I'd highly recommend Pompano Honda.

bonbon2252

Nov 21, 2010

Friendly, nice & attentive. Answered all my questions. Explained the inside of the car. Took 2 test drives. Never a problem. I had leather installed. Simple process and they gave me a loaner car. Al put my mats in for me and gave me the car on his day off. Thanks.

mamat729

Nov 21, 2010

Our experience at Honda with Al Bruno was stressless and quick. We were given complete attention to our needs and all our questions were answered completely. Al displayed complete knowledge of the cars we discussed and the purchase procedure was quick and easy. Thank you Al Bruno.

gmombach

Nov 5, 2010

My daughter was in the process of acquiring her first car and I was hoping that the experience would be a good one for her. Al Bruno was an excellent sales person and went out of his way to make everyone happy. He was courteous throughout the process and even came to the dealership on his day off to "finish" the deal upon pick up and go through the car, point by point, with my daughter. I would highly recommend this dealership and in particular, Mr. Bruno.

decisionmakerman

Nov 4, 2010

I had been shopping for a new Honda CR-V and finally visited Pomano Honda were I met David Emmer with whom I had been talking with for 10 days. David was very patient and professional which I really appreciated as my other new car buying experiences had been not nearly as pleasant. I was treated as if I was a VIP. I will surely be sending David and Pompano Honda anyone I know who needs a new car.

MRBrisebois

Nov 4, 2010

Dave Reeve was friendly and accommodating. He greeted my wife and myself with a warm welcome, a warm smile and a firm handshake. After shopping on the internet for a new Honda Civic, Pompano Honda came in once again with the best price. My wife and I have purchased a total of 5 Honda's since 2000. Each one of my family members at one time or another, was driving a new Honda. And each one we purchased (after shopping through the internet), was at Pompano Honda. The quality of Honda products is high. Dave was very helpful and thorough when explaining the New 2010 Honda Civic LX we purchased. Dave also explained all the future vehicle maintenance bays that are planned for Pompano Honda's facility. Dave Reeve made our overall experience pleasant

nicklella

Nov 1, 2010

This was the fourth Honda we have purchased or leased through this dealership. Although Max, our salesperson, was new to us, he was very knowledgeable and courteous. Chuck, the sales manager, is one of the reasons we continue to come back to Pompano Honda. He was his usual upbeat, caring, and professional self. It is always a pleasure doing business with him. I wouldn't characterize buying a car as a pleasurable experience, since it takes so long to actually finalize the transaction, but Chuck and Max did everything they could to make it enjoyable. We would definitely come back.

frankie1333

Nov 1, 2010

I have been buying and leasing cars from Pompano Honda for about twenty years,they have always been straight foward and honest.Luis has contnued that tradition .He was very helpful in choosing the right vehicle for me and was helpful with the financing,licsensing and delivery.I received an answer and terms in a timely manner and was able to drive my new vehicle out of the dealership in one day.I would reccomend Luis Medeiros to any one who wants awell-made automobile ata fair price.

bryannaemily

Nov 1, 2010

This is my second lease with Pompano Honda and I do not think I would go anywhere else to buy or lease a Honda or any car for that matter. My sales rep was Albert Bruno and he was absoulutly wonderful. He worked with me all day and was very friendly and courtious through the whole process. I was happy with the price and service. I would definatly return to Pompano Honda and Albert Bruno for another car purchase.Thank you Michele FaillaJerri Stamate

dtbird65

Oct 24, 2010

Al was great to work with! He was very personable and showed me several options. He followed up without being overbearing which I greatly appreciated. I was able to get a beautiful new car with affordable payments. I had to go back several times.

cmorrison

Oct 23, 2010

We had a great experience buying our new Accord. All of the staff was friendly and very helpful in choosing the car. There was no pressure to buy/lease. All of our questions were answered and we felt we received honest answers. We also felt that follow up visits for maintenance should be easy.

debbie semok

Oct 23, 2010

richard was very informative and easy going. He didn't try to pressure which would have turned me off because origionally I didn't know what I was looking for. He showed me the models that suited my needs and then brought me to the car of my dreams! I was very happy and satisified with him and the service I received at Pompano Honda. Thank you very much Debbie Semok

bsenoff635

Oct 21, 2010

My wife and I had no intention of purchasing a new car when we stopped in at Pompano Honda on Tuesday, October 19, 2010. We just wanted to look at new cars, and had every intention of going to a number of different agencies throughtout the day and evening. Our lease on our current Honda is up in January 2011, so we wanted to get a start on the process.We had the good fortune of running into David Emmer, a salesperson at the agency. We didn't know him and never dealt with him. Two hours after meeting with him, we agreed to a new 3-year lease on a 2010 Honda Civic. David was knowledgeable, patient, professional and treated us with great respect. He answered all our questions while my wife test-drove the car and then after we returned to the office. So we went from gatherers of information to purchasers all in the same visit. Never did get to the other agencies we had on our list, including Hyundai, Toyoto, Ford and Nissan.David is to be complimented and we would recommend him to any family or friends who are in the market to purchase a new car. Congratulations to him and to Pompano Honda!Barry Senoff

Arhode

Oct 20, 2010

My intial expectation was the typical sales man who jump on you the minute you walk in shoving offers down your throat. I was pleasanlty surprised by Max, who was courteous, well spoken and has a great sense of humor. He made me feel at ease and not pressured about my purchase. I would gladly recommend him to anyone I know considering buying a car. I love my new Accord EXL.

kevin.dennis

Oct 19, 2010

luiz was great. knowledgeable, friendly, attentive, helpful, answered my questions, got the information i needed in a timely fashion. loved the product he sold-honda is # 1. got along well with his peers, stayed beyond what his normal time to leave should have been

sylvialeeoliver

Oct 17, 2010

Al Bruno was a pleasure to work with - he answered all of our questions without being agressive or pushy. We will definitely look forward to working with him again. Very friendly and helpful. The finance office was very professional and we look forward to driving and enjoying our new car. We purchased our last car from Pompano Honda and had good experience from the service department.

synergy1surf

Oct 17, 2010

Salesman was very professional,courteous, knowledgibleand respectful.All my concerns and questions were adequately addressed.He made the sales process an efficient and enjoyableexperience.I would recommend Mr Pierre highly and without reservation.

jackieseddon

Oct 16, 2010

My husband and I thought Richard did an awesome job from the beginning to the end. This is the 4 new vehicle we a brought from Pompano Honda and hope to continue buying from you in the future and for years to come. Again, what a wonderful experience we both had keep up the great work!

absinger

Oct 15, 2010

Al was really straight forward with us while also really trying to get us the car we wanted. He was really helpful without being too pushy and helped us get a great car. I would definitely recommend Al to anyone who was interested in buying a new car.

mmlocklady

Oct 15, 2010

My husband and I walked into Pompano Honda uncertain about which Honda we wanted to buy. Al patiently let both of us drive an Accord, a Civic and a CRV. We still weren't sure. He discussed all the features on each of the cars. He gave us brochures on the cars and checked to see what cars and colors he had in stock. We went home that night to decide and told Al we'd be back. He was very understanding and did not pressure us to decide or buy at that time. I called him the next day to say we'd be in that evening. He graciously gave up his night off to take care of us. We had chosen the Accord, and he had the two cars we were deciding on freshly washed and waiting at the door for us to see and drive again. We had a long negotiating session and he was polite, patient and very friendly all through the discussions. He made our car purchase a pleasure. I will definately direct my friends and family to Al Bruno when they are ready to buy a new Honda.

envsamy2

Oct 12, 2010

We walked in to Pompano Honda after an unpleasant experience at another dealership earlier that week. We expressed our desire for a simple, non-hassle transcation and that is exactly what we found. Allen helped us find the xact vehicle we were looking for and we paid exactly what we told them we were comfortable paying, not a cent more- Well ok, 81 cents more, but whatever :). We have never gone in and walked out with a vehicle in one visit but the service and no nonsense attitude of this transcation made that possible.

Vlado od stip

Oct 12, 2010

The salesperson david emmer was fantastic.This is my second purchase at this dealership.everybody was kind and friendly especially David Emmer.I was very lucky this time having the Pompano honda crew on my side.Great team ,for great buying experience .

ajstemerr

Oct 10, 2010

The price and deal were done (most) before I came into dealership. The salesmanger Ceasar, and Dave Reeves, were very easy to work with. I know they made money on the deal but, there is business to do so. I was treated very fairly and their Finance guy, Rick, was no pressure and I felt at very comfotale in his office. In othere Business managers at othere dealers, they speak to you with very little respect and all they want is to make additional money off you but, with Rick, he was no pressure and a streight shooter. Overall experience, Great and I told my freind to go over and buy his Honda from the dealer.

piburnette

Oct 8, 2010

This was by far the best expierance I ever had buying a car. The salesman was very nice and had a great deal of knowledge.Very helpful upon delivery. This is the first time I never had any problems at all buying a car.The best dealership in Broward..

Johnhara68

Oct 5, 2010

Mr. Bruno provided us with great service and we appreciated his assistance with our purchase. Everyone there was very helpful and accomodating. We love our Odyssey and look forward to our continued relationship with Pompano Honda. Sincerely,John Haralambis

seymourschulman

Sep 30, 2010

We came to the dealership for service on a 2004 CR-V and while waiting for a loaner car we decided to check out the new models. Christie Starke had my wife drive two demos and my wife really liked the Crosstour. We left the dealership and began to research the vehicle on the Internet and in the process we requested pricing quotes from other dealers in the area. Christie stayed in touch with us and promptly responded to all our questions. We essentially negotiated the final price over the Internet and telephone including the trade-in value of my wife's CR-V. Christie had to serve as the sole interface to all of the parties involved because we refused to return to the dealership unless we had an agreement on a price "out the door" for the new vehicle less our trade-in. We rejected the initial offer for our CR-V and we showed Christie that our valuation of the car was supported by Kelley Blue Book (www.kbb.com). She was able to use this information to get Alfred to revise the offer and we agreed to a deal on Monday. There was a minor glitch on Tuesday regarding mud guards and protective body side molding which was eventually resolved with a "We Owe" form. I would like to point out that Pompano Honda was not the lowest bidder. We received four bids for the car and one was about $200 lower than Pompano Honda assuming that that dealer would pay the same amount as Pompano Honda for our trade-in which they had never seen since it was being repaired at Pompano Honda. My wife and I agreed that because of the extraordinary effort that Christie Starke had put in to closing this deal coupled with the anticipated hassle of starting this process all over again with a dealer about 20 miles further away, that we should give our business to Christie as a thank you for all the work she had done on our behalf.Sy Schulman sybarbatbellsouth.net Tel. 561-392-5833

marylepera

Sep 29, 2010

David reeve at pompano Honda was honest, straight forward and an easy sales person to work with. he followed through on all that was asked and or requested. He made our experience pleasant. It was also a pleasure to work with Rick in the financing department. he was knowledgeable, quick, friendly and thorough.

kellyvalle

Sep 23, 2010

Luis is the Best sales of the year. not only was he able to work with my budget but was able to sale me the exact car I wanted. I am very grateful to have found a great dealership where there is people I can truly count to do business with. Luis from Pompano Honda saved me from the night mare I was leaving with Coral Springs Honda, I am glad my friend recommended me to Luis.

cdistler

Sep 21, 2010

Rene was great to deal with, exhibiting fine customer service. He followed up with us after our first visit to the dealership and answered all our questions and was very accommodating and respectful. He had good product knowledge and was willing to work with us price wise without pressuring us. We bought our first Honda ( which we still own) at Pompano 14 years ago and we're happy we returned to lease the new one. Rene helped to make the overall experience go smoothly and pleasantly.

cookie04

Sep 21, 2010

Working with Dave Reeve at Pompano Honda was terrific. He was friendly, helpful, he didn't waste my time, he put me at ease and worked with the pricing I needed to get to, I would highly recommend Dave and the entire team at Pompano Honda. I have to say that the dealership I was at before was a nightmare, I forgot how happy Honda ownership is. Great car (CR-V) Great dealership. Highly recommend. Thanks again Dave!

coxch64

Sep 20, 2010

I was very satisfied with the purchase of my new vehicle and would return when I want to purchase another vehicle. The financing was a very great experience not like last time when I was very dissatisfied with the financing and the finance rate. This was the reason I traded my vehicle.

bcharvey

Sep 20, 2010

I have always dreded buying a new car because of the car salesperson. This time I did my shopping on the internet. Pompano Honda had the car I was looking for and I found the entire buying experience handled in a most professional manner. I definitely will recommend Pompano Honda to everyone! Thanks for restoring my faith in car buying! Dave Reeve was truthful from the very beginning even though I gave him a very hard time. He is a number 1 salesperson in my book.Johnny Lee handled the financial side of buying and was also very pleasant and truthful with me. I value that in a person.

paulone

Sep 20, 2010

This dealership is very friendly,and had no problem with Albert Bruno . who sold me my new accord. He is new at the dealership but that did not cause any problem.would recommend the dealership to friends and family.the only thing that i would wish for is a faster way to buy the car, it took me about 5 hours

emmapbellab

Sep 20, 2010

I just leased a 2010 Honda Odyssey and the experience was excellent. Great service and price. The two gentlemen we dealt with were awesome! Great job!We were given a complete breakdown of the price of the car, with or without options, and a full review of the financing terms and conditions. We were able to make an informed decision if the purchase made sense and whether we wanted to fiance to own or lease the car. After the purchase, David showed us how to use and operate many of the options inside and car and took more than the necessary time to make sure we understood all of it. What he did not know, he went to find out until we got it perfect. Great service. We are very happy with our overall experience and would buy another car there in the future. Thanks,Rebecca Beam and Adam Thompson

kpetrelli

Sep 20, 2010

I was very impressed with my salesmens knowledge, experience, genuine care that I was happy with my new vehicle, attention to detail in assuring that all my questions were answered and most of all his sense of urgency understanding that I did not want to spend my entire day in the dealership.

Thereelgator

Sep 19, 2010

Outstanding dealership & salesman to deal with. Listened to my needs, had proper followup when I had to leave the first day. I've already recommended this dealership, and my mother-in-law came in and had a great experience too, while leasing a new car. Awesome!!

kertz

Sep 16, 2010

Al was very friendly, thoughtful and curtious and seemed very knowledgable about the cars. He did everything to make our experience a good one. Al was easy to talk to and made us feel welcome. Same thing goes for David, friendly, courtious and knowlegable. I have been to a dealership where I was totally ignored, needless to say I left there and would never go back. My experience at Honda is like visiting friends; everyone is friendly and appears happy to see me and that makes me feel welcome. I would gladly recommend Pompano Honda and Al to all my friends.

Markkram

Sep 14, 2010

In the past I have been dealing with Sherwood Honda / Delray Honda. My experiences have not been great.I have heard and read many good things about Pompano Honda and I wanted to see if they were all true.They are!!!!My experience with Mr. Albert Bruno was a very positive one. He is a true professional and a credit to your organization.I am glad to be a new member of the Pompano Honda Organization.Mark and Barbara Hoodack / Harold Cohen

Dawn Rivera

Sep 14, 2010