Used Cars for Sale at Hennessy Honda in Woodstock, GA

Curt W.

Sep 19, 2016

This was the third vehicle we have purchased from Hennessy and I would rate David as perhaps the best salesman we have dealt with. He was knowledgeable about the vehicles we looked at and very patient with my wife's indecision over exactly what she wanted. Although it took us roughly 6 hours from start to finish, I would still rate our overall experience as excellent.

Natalie W

Sep 13, 2016

Traded in my old car and got a brand new Accord that I love. The process was easy and Vincent and Scott went above and beyond to make sure we got what we needed and wanted.

BRIAN

Sep 13, 2016

SCOTT LAY MADE THE BUYING PROCESS VERY EASY. WE WILL BE RECOMMENDINGHENNESSY HONDA TO ALL OUR FRIENDS AND NEIGHBORS!!

Natalie W

Sep 13, 2016

Vincent was great and we got the perfect car for us.

Bill

Sep 12, 2016

Claude, our salesperson, was absolutely superb!! He was without a doubt the most competent, helpful, friendly, and knowledgable salesperson we have EVER dealt with in purchasing a car (or pretty much anything else, for that matter). He was not at all pushy, and kept his word on everything he told us he would do. My wife, Jeannie, tremendously appreciated the help he gave her in understanding all of the car's features. Claude is GOOD!

Gapilot

Sep 2, 2016

David did an outstanding job, and Stacey did also. They were honest, helpful, timely and friendly. I was working with the 3 dealers identified by the USAA Car Buying service, and you were by far the best. We bought my wife's Accord there a couple of years ago and it went just as well. Thanks!

Joe

Aug 31, 2016

Wanted to charge us MORE than sticker price because of "Supply and Demand". Wouldn't even come close to KBB, NADA or Black Book on our trade-in. We gladly walked out.

Banks

Aug 19, 2016

It was a pleasant experience from start to finish. All of our questions were answered, Philip showed us our options each step along the way (we were rolling over an old lease into a new one) and they worked hard to make the numbers we needed to hit come very close.

Banks

Aug 19, 2016

It was a pleasant experience from start to finish. All of our questions were answered, Philip showed us our options each step along the way (we were rolling over an old lease into a new one) and they worked hard to make the numbers we needed to hit come very close.

bobh1444

Aug 12, 2016

My experience with Sales was excellent. Both Justin and Scott were prompt when I made the initial inquiry and made sure I found the vehicle that I wanted. They quickly arranged a test drive for the two SUV's being considered so I could make a fair comparison. Both were also very professional, courteous and made the process enjoyable.

Trader Mike

Aug 1, 2016

We were treated with respect by Vincent throughout the whole car-buying process. He seemed genuinely interested in making sure that we got the right vehicle for us. In fact, he managed to convince us to upgrade to an Accord when we came in looking for a Civic!At other dealerships, we have sometimes sensed that we were being taken advantage of. We felt like we were treated fairly and equitably at Hennessy Honda. It was a very pleasant experience overall. They have earned our trust and we look forward to doing business with them again in the future.

John

Jul 31, 2016

Excellent! Very professional crew from top to bottom. Helpful,...portraying ethical principles, and a commitment to customer satisfaction. I never had to ask for help....anytime i approached the dealership, i was greeted politely, pointed in the right direction, and assisted until my needs were met. I'm very impressed and thankful, I gave Hennessy a chance for my business.

RTS Owner

Jul 29, 2016

The sales person was knowledgeable about the vehicle and helped set up the hands fee phone and radio. There was no pressure to add options or up grade to a more expensive model.

Zac L

Jul 26, 2016

Our experience in purchasing our 2016 Honda Civic from David Smith was pleasant and professional. He was very knowledgeable of the vehicle and just a very nice guy. And thank you to all the staff involved in the process of the purchase of vehicle. I will recommend anyone interested in buying a Honda to Hennessy Honda. Thank you for all your help.

Gloria Schmidt

Jun 29, 2016

Excellent experience - friendly, thorough and competent personnel.Appreciated being given an accurate quote on a 2016 Honda Civic without the usual sales dickering.The most pleasant car-shopping experience I have ever had. Thank you!

Gloria Schmidt

Jun 29, 2016

Excellent experience - friendly, thorough and competent personnel. Appreciated being given an accurate quote on a 2016 Honda Civic without the usual sales dickering. The most pleasant car-shopping experience I've ever had. Thank you!

Upset parents

Jun 28, 2016

They had your credit check and was told the next business day that you are not getting the 0.9% special student program. Can't the finance department tell if you are qualified?? They just used all kind of reason to charge you more on the interest rate. Never sign two loan documents. The sales manager even tell me that it is only $15.00 more per month and it not that we cheat you. Then your dealership should drop the sale price to match. It is a lot for a college student to pay.

Wilbur

Jun 21, 2016

Very pleasant experience. I believe that is was the best car buying experience that I have had in 30 years of buying cars (I have bought 6 cars for family members in the past 4 years). The people were pleasant and the process was efficient.

Wilbur

Jun 21, 2016

Very pleasant experience. I believe that is was the best car buying experience that I have had in 30 years of buying cars (I have bought 6 cars for family members in the past 4 years). The people were pleasant and the process was efficient.

bmac6446

Jun 13, 2016

We were treated respectfully and Rupert was very helpful. My wife had driven from Catoosa Co. to another dealership in Marietta earlier that week and was treated pretty awful. The other dealership used "bait and switch" to lure her there, only to try and sell her a different model car. Rupert was very courteous and helped us while explaining every step of the process. As a matter of fact, every member of the staff were very pleasant and made our experience that much better.

Dan

Jun 4, 2016

I found my self needing a car and we waiting for Philip to finish up with another customer because our first experience with him was so fantastic. I recommended him to friends for their car needs.

Steve and Karla

May 31, 2016

The staff was friendly and courteous (in particular Stacey and Nic) and they earned our business. We live in Chattanooga and made the 90 mile drive to Woodstock to buy our new CRV from a price competitive and very customer focused dealer. We couldn't be more satisfied and recommend Hennessy Honda to anyone in the market for a new Honda.

AdamB

May 19, 2016

Everything from the internet sales rep to our on site sales professional to our finance experience was wonderful. We never felt pressured, we were always addressed by name, and the staff remembered details from our conversations. Jimmie was very thorough and explained all the options available to us, he scoured the inventory, including vehicles that were pending delivery. He made us feel comfortable, including the kids when they came along. We were very well cared for and will come back again.

Adam

May 17, 2016

Everything from the internet sales rep to our on site sales professional to our finance experience was wonderful. We never felt pressured, we were always addressed by name, and the staff remembered details from our conversations. Jimmie was very thorough and explained all the options available to us, he scoured the inventory, including vehicles that were pending delivery. He made us feel comfortable, including the kids when they came along. We were very well cared for and will come back again.

Jay

May 7, 2016

We have recently bought a Honda Civic from Hennesey Honda in Woodstock, GA,and are happy to say that the buying experience has been stress-free and satisfying. Salesmen Armando and Justin have been very cooperative during the buying process and have offered the car at a price that is very reasonable. I will have no hesitation of any sort in recommending Hennessey Honda to my future car buying friends.

Garry B

May 7, 2016

One phone call to work out the details and a quick 45 minute in and out of the dealership. Car buying doesn't get any easier! Thanks Ed!

LourdesM

Apr 25, 2016

BEST PLACE TO BUY A HONDA!! I got the best price on a new CRV EX and they have a huge inventory to choose from. Plus I'm very happy to report the price negotiations were stress free... remind me when I bought my new Saturn back in the day.

LOURDESM

Apr 25, 2016

BEST PLACE TO BUY A HONDA!! I got the best price on a new CRV EX and they have a huge inventory to choose from. Plus I'm very happy to report the price negotiations were stress free... remind me when I bought my new Saturn back in the day.

Joseph116

Mar 22, 2016

This is around the tenth car I have purchased from Hennessy Honda, and this experience was as great as all the others. Sales, finance, management, and just every employee here does a fantastic job of doing right by their customers. Can't thank them enough for another great experience. I will see them again in the future!

Minivan owner

Mar 14, 2016

I had an excellent experience when I purchased my Honda from Phillip Lombardi at Hennessy Honda. Great service and super helpful. Nice people to work with!

mjb

Feb 16, 2016

My sales experience at Hennessy Honda was superb!! I was referred to Philip Lombardi prior to my appointment at the dealership, and he was extremely attentive. Once we arrived at the dealership to purchase our new Honda, Philip was above and beyond helpful. We weren't sure which vehicle we wanted to purchase, and Philip was extremely patient and accommodating, going out into the freezing cold to pull up three separate vehicles for us to test drive. We decided on the Accord Sport and could not be happier with our purchase! Philip took a great deal of time to go over the vehicle with me, showing me all the bells and whistles on my new car. (I came out of a 2002 Accord, so all of this technology is new to me.) I highly recommend Hennessy Honda for your next vehicle purchase. Please ask for Philip Lombardi when you arrive/call. He is A+ and extremely knowledgeable. You will not be disappointed!!

gagirl

Feb 14, 2016

Hennessy has a great reputation and I have had the opportunity to experience that two times. Just got my second Civic and Philip Lombardi was awesome. Thank you Philip and Hennessy for a great deal and great buying experience.

Guy from Sautee-Nacoochee

Feb 9, 2016

The best car buying experience I have ever had. Ms Finelli was informative and honest. Ms Finelli's offer bested eight other Honda dealers quotes. Some of the other dealers stated that they hoped I would get the price I was offered by Ms Finelli, implying I would not. Somewhat of a fear tactic on their part. But, on the day I received my car, there where no surprizes. Except for the better finance offer. I had a great interest rate from my credit union but Hennessy bested that offer. Again, a really pleasant experiance. I recommend Ms Finelli highly and the Hennessy dealership.

Hennesysucks

Jan 27, 2016

Trying to get reasonably fast service is lacking. Go elsewhere. Don't say I didn't try to warn you. You most likely will regret having your van or car serviced here

lwk3483

Jan 23, 2016

I was apprehensive, needing to purchase a new vehicle, but Stacey Finelli was great in getting us the information we needed over the internet so we knew exactly how much we needed to make a purchase. Dusty Burrows was great during the buying process at the dealership and was patient as we tried every single combination of car seat placements, making sure that the CR-V was the best fit for our family. He also worked on our behalf regarding the trade-in value of our old car. In just under 3 hours, we had test drove, traded in a vehicle, signed all of the paperwork for the new CR-V and it was detailed; we were on our way home for the evening. I will continue to give Hennessy Honda my business in the future.

steve64ga

Jan 18, 2016

Let's talk about the used car department for a minute. First off, I'm usually a pretty even-keeled person. It takes a lot to get me to log in and write a review about anything, but here I am. The reason I'm here? An absolutely stellar experience.I emailed Ed about a Tahoe they had in the used cars department. After several emails back and forth, I decided to make the drive (about 2 hours) down to see the car. A few interruptions later, and I was there late on a Saturday. Ed had left my information with Bob, who took excellent care of us. No pressure, and no bull. We looked over the numbers and started the credit process.During this, we found out our credit had a bit of "character" due to a co-signing issue that seems to never die. The guys at the dealership never gave up. In the end, we were able to get the Tahoe at a payment we needed. We were always treated with respect during the entire process.I would very highly recommend the guys at Hennessy used cars!

Happy Car Driver

Jan 10, 2016

The reason I gave this rating was because I have always had a great experience with Hennessey Honda. I got my first car there through Cardirect and it was delivered to Hennessey. The service department has been great especially Kevin E. over the years. I had that Honda Accord for 12 years and just recently purchased a 2016 civic from Jimmie B. and Phillips L. They both were excellent salesmen. Both were very knowledgeable about the car. Phillip was the salesperson that I bought the car from and he worked really hard to get me the best deal. Jimmie and Phillips were great to interact with when I was looking for a new car. I would recommend either of them if you are looking for a car. They are a great dealership with excellent customer service.

Fredika & Lee

Jan 4, 2016

I would like to give credit to Brian, John, and Scott Bailey. I would like to thank for all of your hard work. I'm satisfied with the result of my car, no more vibration. I also appreciate that you guys took care of the problems. I have to say that everyone who work at Hennessy Honda Woodstock were so nice. They must have a great management system. I respect Mr. Hennessy so much because he has such a great personality, and knowing that his employees also doing such an awesome job, it makes me want to share this to all of my family and friends :) Thank you again for your attention and help.

Happy don

Dec 31, 2015

We have 45 years experience purchasing automobiles. Our most recent experience was the best ever! We worked with Damian who is a true pro! We will return for our next need.

knewberryatl

Nov 29, 2015

Philip and the team at Hennessy Honda of Woodstock were really great to deal with. They offered the best prices that I could find anywhere. Not only was the offer I received better that I expected, but Philip was quick and responsive. He was always available to answer any questions I had. What can usually be a confusing and stressful ordeal was not at all. Truly a great experience and I recommend anyone thinking about buying a Honda to check them out first and give Philip a call.

adp644

Nov 16, 2015

There was no pressure at all with my transaction. I felt relax and all the information was clear from the beginning. I had an excellent experience and would recommend other buyers to the Hennessy Honda

Brenda E.Woodstock , Ga

Nov 10, 2015

Stacy Finelli was fantastic and is sure into customer satisfaction. You better not ever let her leave your company . Jimmy Bracken was also absolutely wonderful and very informative and helpful . Both of these sales employees went above and beyond in taking care of our needs and wants . It is because of their helpfulness that we would recommend Hennessy Honda ..

bob

Oct 1, 2015

we were treated in a friendly, patient, respectful and professional manner throughout the process by stacey (internet sales director) and tammy (floor sales agent) - we weren't pressured or steered into choices that were contrary to our best interest - both stacey and tammy took the time to understand our needs and worked hard to satisfy our objectives - stacey communicated with us by email in the time leading up to our eventual lease explaining options and costs - all very transparent and helpful in our decision making - tammy provided helpul explanations regarding the options for various vehicles considered, and explained how to operate the vehicle/accessories in a very straightforward and easy to understand manner - on the day of the lease signing tammy stayed late and maintained a happy and relaxed attitude to help finalize our deal and make sure that we were comfortable with the vehicle operation - stacey and tammy made this car lease procedure as pleasant as possible - we were also treated in a very friendly and professional manner by tom in the finance department - he was extremely well organized, fully candid and transparent in financing discussions, and willing to carefully explain the terms and conditions of the lease agreement - again this extended well after normal closing hours, but we never felt rushed or bothersome - we would highly recommend tammy, stacey, tom and hennessy honda to anyone looking to lease or purchase a vehicle

Bob889

Sep 25, 2015

Diana always takes great care of me. If the service takes more than a couple of hours she makes sure to have the driver to get me home and pick me up. The drivers are really nice young ladies.

find2790

Sep 14, 2015

I really disappointed with Hennessy Honda Service.I bought brand new Honda Civic 2015 model from Hennessy Honda, Woodstock. My base engine guard (Engine splash guard) was broken due to damaged tire object hit on the road. When i asked Estimated Cost of repair from hennesy Service center. They gave me $ 373.00 in total . Splash guard cost is $170.00 and labor cost is $150.00. I didnt complete my First service also. After i took into another Honda dealer they charged only $150.00 in total for Parts and labor cost along with First service including Oil change.

H.B.

Sep 9, 2015

Truly, Hennessy Honda of Woodstock has an excellent team, in both sales and finance. Everyone was very cordial, respectful, clear in sharing up-front what was going on, how things work--from information about the vehicle, to the sales and purchase processes. They were never pushy or hawking. They were exceedingly professional and personable. They gave me "space," allowed me to think through my purchase, answered all my questions, and covered all bases. I knew exactly what I was getting into--vehicle-wise and finance-wise. I greatly appreciate their kindness, patience, superb service. They definitely are customer-focused, not "commission-focused." They sincerely care about the customer and his/her needs, and they seek to help fulfill those needs. This car-purchase is THE BEST experience, I have ever had! Hennessy Honda of Woodstock--particularly Tammy Odom and Stacey Finelli--truly made the car-buying process a genuine delight. THANK YOU!! You all are a MAJOR blessing!

Evan Temple

Sep 8, 2015

Worked with Phillip, he was great. Got me a really great deal, lower than what i was seeing online. He was curtious and fast. We were in and out in 2 hours. We worked with him over the phone before meeting in person and he got us the deal we talked about on the phone, with no surprises once at the dealership. I would recommend him and have already. I will probably go back.

Jb99

Sep 6, 2015

This is my second vehicle purchase from Hennessey and it was a great experience. This is coming from someone who hates the typical car buying process and has zero tolerance for games. I priced vehicles via email from several dealerships. Stacey provided me exactly what I requested the first time around. It ended up that no other dealership could match the price from Hennessey. So, a week later I went in for a test drive. I worked with Phillip that day. He was very patient, and allowed me to drive 3 different vehicles. Everyone was extremely friendly, and there was no pressure what so ever. I left the dealership that day undecided on the vehicle. Stacey followed up with me a few days later via email, which I appreciated. After looking at a few different vehicles, from different dealerships, and not having a positive experience I came back to Hennessey to buy from them. They totally earned my business buy having great pricing, excellent customer service, and no games. They will be my first stop next time I am in the market for a car.

Mark Reasoner

Sep 3, 2015

Jody and Phillip provided without question the best car buying experience I've ever had. I've bought cars in Arkansas, South Carolina and Georgia and by far this tops anything. No surprises, very buttoned up and organized and, quite frankly, a very enjoyable and professional experience from the moment I walked in the door till the time I pulled out of the lot. I lead a global sales organization in the hunting industry and if half of my team was of Jody's and Phillip's caliber, I would consistently exceed my objectives by a minimum of 5-10%. Great individuals that should be used as a standard in your organization.

Honda buyer

Sep 1, 2015

We had a wonderful experience at Hennessy. We cannot thank Stacey and Kyle enough for their assistance, knowledge, and professionalism throughout the car buying process.

John N.

Aug 12, 2015

I can honestly say it was the best car buying experience of my life. Claude was extremely knowledgable and helpful in helping us choose the right vehicle. He was easy to work with without any high pressure or other "tactics" one expects while car shopping. Not only did we get the best service, but a price no other dealer would match. I will definitely recommend Claude and Hennesey Honda. Thanks for a great experience.

Danny

Jul 16, 2015

Philip Lombardi of the sales team did an excellent job providing our family the best vehicle at the best price in town. Hennessey Honda is the place to buy your next vehicle.

Stick Shift Champion

Jul 14, 2015

I almost did not want to drive to this dealership based on some of these reviews but I gave them a chance since they had the specific vehicle I wanted. Tommy Young took the time to talk with us even though we arrived when the dealership had closed. He and his sales manager were willing and patient enough to work with me on getting to a price we could all agree upon when I returned on a later date. I would definitely recommend family and friends to have you at the top of their list if they are in the market for a new car. I've essentially been doing that since I took home my new vehicle. For the sake of some balance to my review, I do have to agree with another reviewer about the cleanliness of their vehicles. The detailing work they did on my new car before I drove off the lot was OK as opposed to great. I say OK because I expect a car to have a new car shine that comes from being polished and waxed. Don't get me wrong the car looked new but it was missing a certain shine to it. Plus the passenger side mirror was not properly cleaned. Not a major issue for me though since I have the equipment to do the cleaning, polishing and waxing myself. I would also like to thank Honda for making a manual transmission SUV/crossover that had some additional creature comforts. For the life of me I do not see why automakers have to relegate those of us who prefer manual transmission automobiles to the base models with no frills, especially SUVs. There are still manual transmission drivers out there and the available models of the HR-V definitely cater to us, especially the EX model which I have. It handles the road well, especially curves and has sufficient power to get you going when the light turns green. It looks small on the outside but roomy on the inside and has more back seat leg room than the Outlander Sport, CX-5, or Infinity EX35. The right blind spot camera and rear camera are very useful. There's even a break hold switch that allows you to not have to keep your foot on the break pedal while you are stuck in stop and go traffic or at the stop light.This crossover looks very sporty inside and out. One of my friend's remarked that the interior does not remind him of a Honda. I for one am a very satisfied customer!!

Prakash

Jul 6, 2015

I bought Honda Civic SE last week and the person attended me wasn't kind. He was behaving as he's giving car for free. He did not even showed demo or talked about car. When asked about some compliments and referral offers, they weren't even listening us. In single word, purchased good car from worst dealer.

Ed and Terri

Jul 3, 2015

All the sales people who helped us were personable, knowledgeable and enthusiastic without being pushy or putting pressure to purchase. We would recommend you to our friends.

TimH

Jun 29, 2015

Jimmie Bracken makes us feel so welcome every time we come in. We were originally going to buy a civic and then wait until next year and get another one to replace our truck. Jimmie treated us so well and got us such a good deal that we decided to just get the second car while we were there. It was the nicest car-buying experience we've had.

MB&TRoswell

Jun 9, 2015

Our salesperson, Claude created the perfect environment to buy a car in. He listened intently to our needs and was able to locate our dream minivan. Claude advocated on our behalf and helped us come to an agreement that we couldn't be happier with.Mike handled the financing side of things. I never knew it could be done so quickly and efficiently!We have Honda owners since 2002, but this was our first experience with Hennessy Honda. We weren't happy with our old dealership so we decided to drive a little further to Hennessy Honda in Woodstock. So glad we did!! This dealership has a great kid's room (that is sound proof). Keeping the kid's entertained while we went over all of our options was HUGE!! The kids were happy and had a great time.Hennessy Honda of Woodstock has a lifetime customer in us!!

Joshua

Jun 8, 2015

They made our buying experience very pleasant with fast, accurate service. It was one of the smoothest purchases I have ever experienced. This is probably the 7th or 8th car we have purchased from Hennessy Honda and we will be back again soon. Thanks!

ceric930

May 31, 2015

We need a van that can seat 7-8 persons so we had to trade in our Volvo which was a SUV we loved. The folks working here are very professional and helpful. This is my third car purchase. The experience is the best so far and we will come back for our next purchase.

3odysseys

May 26, 2015

I have gotten 3 Odysseys from Hennessy Honda. Claude Nafziger in Sales is very courteous, knowledgeable, and helpful. He is a pleasure to work with.Kevin Etters in the Service Department always helps with any issue that I bring to him, no matter how strange. I don't go anywhere else for service,

Three car Guy

May 14, 2015

Last November I realized I really needed a third car for my family. We looked at the many car dealers in the Georgia Atlanta area for a value I could enjoy for years to come. When I came upon Philip and Hennessy Honda of Woodstock I knew my search was through. Honest and no pressure sold me before I picked the Honda model which fit well into my needs.Then my oldest car was ready to go in December. Where did I go? You know it. Philip and Hennessy Honda. Bought another new car to replace my aging auto.Then my oldest son needed a car to replace his older model Hyundai. You got it. Sent him to Philip who sold him yet another new car.Philip consistently wins us over with his no BS, honest, upfront attitude. No gimmicks with Philip. No pressure. Tell him what you need a car for and what your budget is and Philip will steer you to a great car and a great value.

Debra

May 1, 2015

Jimmie, Stacey and Dusty provided a great buying experience. After several awful car-buying experiences it was great to go somewhere where everyone was helpful, nice and attentive. I felt like I could look at as many cars as I needed, ask questions and get the info I wanted, all the way from the online communications to the financing staff. Want a Honda... Go to Hennessy.

Made difficult seem easy

Mar 22, 2015

I can't thank Hennessy enough. Their reputation in Atlanta has apparently made its way to Woodstock. I recommend you ask for Stacey in the Internet department. Yiu can't go wrong.

Dawesome

Feb 5, 2015

This was our 2nd purchase from Hennessey. Stacey and Claude were extremely helpful and worked closely with us. This was a no pressure purchase but that's the way they always are at Hennessy. We also enjoyed meeting Michael who was helpful and willing to work with us and Mike for the final pert of the process.All great folks.

Alex

Jan 3, 2015

It was my FIRST family car, Garland and Claude were great, helped me get the best deal on the new CR V-EXL. one of the best dealerships i have been too.

marionwynn

Dec 17, 2014

Tammy Odom was wonderful to work with. She was so professional and so helpful pulling cars for me to see and explaining how the car works. This buying experience was quick and painless. Everyone was very helpful and informative. Thanks!

KCerny

Nov 24, 2014

On our visit to Hennessy, our intention was to test drive and get pricing information only but we ended up buying the car the same day. Claude was thorough, friendly and knowledgeable about the Accord and professional in his approach. The process was a rational discussion and a reasonable agreement between buyer and seller - not the stereotypical car buying experience that most people dread or what I've been subjected to in the past. Scott handled the financial details and was also professional throughout. The car was ready within a few hours and I am very pleased with it. I rated Price as Good and that is not meant as a negative comment. It was a fair compromise for both sides (at least from my viewpoint). Overall it was a very good experience and I would definitely return to Hennessy for future car purchases. Thank you all.

bprice83

Nov 3, 2014

I just called to drop the gap coverage on a car I purchased at Hennessy. After being transferred to the business office, I was told, by a man lacking any cs skills, that he could not send the form as I do not have a fax machine. Upon asking his name, I was hung up on. Such poor way to do business! Filing a BBB complaint!

Evdokia Nesmejanow

Oct 28, 2014

I was extremely pleased with the service I received at Hennessy Honda. They allowed me the time and space to look at the cars and were not pushy at all in selecting the car I wanted. They also didn't try selling me more car than I needed. Everyone was very helpful and explained everything to me.

mcaltman1

Oct 17, 2014

On September 2, 2014, I purchased a titled new 2014 Honda Accord Sport driven approximately 4000 miles. On the surface, the Accord appeared in pristine condition. However, after driving the Accord at night and in the direction of the sun I observed major damage to the front of the car. The windshield, headlights, fog lights, front grill, bumper and paint have been severely pitted by an unknown force. It appears the car was driven in a hail and ice storm or behind a sand truck. Based on my estimates the repairs will cost approximately $7,000 to $10,000 dollars. Adding insult to injury, even if the windshield and the paint were refurbished the repairs would be inferior to the original factor paint job and the factor installed windshield. However, of all the damage, my greatest concern involves the windshield, as the refracting light is distracting and creates unsafe driving conditions. In my extensive and exhausting efforts to obtain help, my first though was to call Honda of America. However, they claim the damage is not a warranty item and not their problem. I was told by Honda of America, "Consumer Beware." I then spoke with the Hennessy Honda general, sales and service managers and was told the damage is normal wear and tear. Nevertheless, my assertions have been validated by an unbiased Honda dealership with nothing to gain or lose by substantiating the damage is more severe than what an individual of reasonable intelligence would conclude is normal wear and tear. This particular dealership also stated they thought the Accord had additional damage from some kind of over-spray on the exterior of the car.Neither Honda of America nor Hennessy Honda will accept any responsibility for the excessive damage and both have stated it is the other's problem. In my opinion, they could not be more wrong. Shifting responsibility to circumvent accountability is unethical. When I think Honda, I do make a distinction between Honda of America and Hennessy Honda. I believe they are equally answerable. Bottom line, I made the mistake of trusting Honda (Honda of America and Hennessy Honda) and feel exploited. It seems both are surviving on their once stellar reputations. My advice to you is to restrain from purchasing a Honda. Furthermore, at all cost, avoid any form of trade with Hennessy Honda.

Bruce Cutts

Sep 7, 2014

After getting four internet prices from other dealers for the 2015 Odyssey EX-L I got a quote from Stacey Finelli that beat them all. I called to get a final out the door price and it was very good. I made an appointment for the next day, drove the exact car I wanted and decided to buy. There were no surprises with the price and they also beat the financing I had pre-arranged. Stacey and her associate Jimmie Bracken were courteous and helpful all the way. In about three hours total I was driving my new Odyssey home.Bruce Cutts

Kenny Baldwin

Sep 3, 2014

Between my wife and I this was the 10th Honda we've financed in the Atlanta area, and it was definitely the best buying experience we've had yet. The Hennessy Honda team was exceptionally accommodating, polite, and respectful of our time when helping us find our new car. As usual, Honda impressed us with an awesome vehicle at a good price point, and we agree that the 2014 Accord Hybrid Touring is a truly amazing automobile.Kudos to Stacey, Tommy, Mike, and Dusty for working together to make our car buying experience a remarkable one!

truffles77

Aug 22, 2014

I spent a lot of time talking to dealers on the phone getting them to send me information, etc. My car the 2015 Fit was slow coming in and therefore I learned many things about buying car and finding good people to work with. I think that is the important part. Prices vary some for different reasons but if you have done your homework you will know what to expect. I highly recommend having an email with from your dealer with the exact drive out price.Hennessy Honda people were wonderful to deal with. They did not throw me any bull put were forthright and honest. My special thanks to Stacy, Damian and their team. Also to Michael who makes financing a breeze. Thanks Guys

dvandenbos

Aug 22, 2014

I just sold my 14 year old Honda civic with 213,000+ miles on it and was terribly sad. While at the dealership I test drove the Honda CRV after driving other manufacturers that day. Armando took me for that drive and was so friendly, not pushing and just overall a pleasant experience. When it came time to decide, my service guy of 14 years Kevin Etters and our previous sales person, Eric Heiter, helped make the final decision. Buying a car is one of my least favorite activities, just behind refinancing a home, but Armando, Eric and Kevin helped make it less stressful and an exciting experience. I abhor high pressure sales and this was very far from that. I am looking toward my continued 14 year relationship with Hennessey and hopefully beyond.

Coluban22

Aug 22, 2014

Shopped for a new Accord by making some calls to a few Honda Dealers. The sales rep , Tony Roman from this dealer ,negotiated the best price for me ,for exactly what I was looking for. I repeated the numbers with him on the phone a few times to be sure everyone understood the final price. So I'm on my way, get there and ,sure enough, once we get to the paperwork stage , he tells me he's made a mistake on the price. After all the sales he's made , I end up a victim for his mistake !!?? Do they think I'm a flippen monkey, 'cause that's how I was treated !!!. I told them to eat their mistake, or I was outta there. Then , he tried the " will you split it with me " tactic. . Time wasted from my family with this clown . I was happy to spend more money with another dealer , just so he wouldn't get the sale. In addition, their stock is not kept very well for cleanliness, cars are filthy. Never again, will I return here, or recommend anyone to deal with this dealer.

keton

Aug 13, 2014

The first person to greet us was Tony who showed us vehicles and took us for a test drive. He was very knowledgeable and answered all our questions. Claude helped close the deal on our new CRV and went over everything with us as well. This is my first vehicle in 10 years and I am looking forward to a long relationship with it and Hennessy Honda.

MPBass

Aug 8, 2014

Our salesmen Dusty & Claude did a great job of helping us through the buying experience as quickly and easily as possible. They were open and honest with any questions we had. This was our third vehicle we purchased with Hennessy Honda of Woodstock and would recomend them if looking for a great Honda dealer in the Atlanta area!

Edfromwoodstock

Aug 6, 2014

Do NOT buy a car from these people. I bought a new 2012 Accord from Hennessy of Woodstock and brought it back in two days for transmission noise. They said the noise was in "acceptable parameters" and did nothing. 800 miles later the power steering pump started making a noise. Brought it back and the service manager said the noise was in "acceptable parameters" and did nothing. The service writer said he would talk to the service manager and get back to me. I waited for two months, no call. The noises were unacceptable so I traded it for a new Camry. The service writer called me after that and said they would take it in trade for something similar. They don't care about you after you drive out of the dealership.

rich5875

Aug 4, 2014

I was very hesitant about buying a new car after only owning used ones for years. But, from the moment I walked in the door I was treated like family. Everyone was very professional, yet laid back and a joy to be around. There was never any pressure to buy, all of my questions were answered and the final price blew away competitors...I didn't even negotiate!

Wrangler2012

Jul 31, 2014

Of all the car deals I've ever worked out this was by far the easiest! Stacey made it very very simple. I would HIGHLY recommend anyone shopping for a new car to email/call her. She was so easy to work with this almost seemed to easy a few times. There was no arm twisting with your arm behind your back just a simple (all email) conversation!!! For as many deals as I've worked now over the internet it was amazing to do the back and forth all by email and not have someone try and cram something down my throat that I didn't want. And Tammy who I worked with also was super nice! Together they're a great combination!!! I can honestly say if I'm looking for another car next time first I'll find out if they're still at Hennessy Honda and then move forward.

adirubin

Jul 31, 2014

What a wonderful dealership! I'm a skeptic when it comes to buying a car but they earned my business. Great price, great service! I highly recommend doing business with this dealership.

Ggene

Jul 27, 2014

After looking into several different car makers we decided on a Honda Accord. Then we visited several Honda dealerships. Hennessy Honda turned out to be far and above all the others in the sales relationship, pricing, knowledge of product, The whole buying experience was very positive and enjoyable. Stacey and Tammy were superb, going way above any expectations.

rlruf86

Jul 19, 2014

My Son and I spent 3 days looking for his first car and as you can imagine, we had a wide range of experiences from several dealers. By far our best experience was at the Hennessy Group with Stacey and Claude. We narrowed our choices down to the Nissan Altima and the Honda Accord and chose the Honda, not only for price, but for the way we were treated at the dealership. I urge anyone looking for a new car to shop other dealers like we did but DO NOT buy anything without checking out the team at Hennessy Honda!!!

vadimi

Jul 17, 2014

We bought a new Accord few weeks ago. Thanks to Damian we've got everything we wanted for a really good price and without any delays. I was very satisfied with a service and professionalism in every little detail. I would definitely recommend Hennessy Honda of Woodstock as it was really great buying experience.

susan.bryg

Jul 11, 2014

We bought a new CRV last week. Our experience was great. We weren't planning to buy at the time but were attracted by the signs outside that advertised a big sale. When we went in, they didn't play games with us. They simply offered an amazing price that we couldn't refuse, so we decided to buy. Dusty, our sales rep was amazing. He took the time to teach us how to use all of the very involved technology on the car and he even set up the blue tooth for my husband on his CRV that we had purchased from a different dealership. Nobody has ever spent the time in educating us about a new car than Dusty did. I really didn't have time to buy a car last week because of my work schedule, but they made it quick and almost painless!

coachHamm321

Jul 2, 2014

We were very pleased with our care from Stacey and Jeff. We have dealt with Stacey in the purchase of two other Hondas previously and will again in the future. She and Jeff are very professional and knowledgeable about all aspects of the transaction. This was a very important purchase as it was for our daughter. We have been to other Honda dealerships and overall Hennessy rates the highest with our family. We also had very good service from the gentleman we dealt with for the finance but did not have this name with me at the time I was writing this review. Thanks Stacey and Jeff.

sarburns

Jul 1, 2014

Bought our first Civic CVCC in the late 70's and have been a Honda family ever since. Have always shopped the dealerships closer to home and, as before, encountered sales people who either didn't know much or didn't care. We purchased our second new Civic from Hennessy Honda of Woodstock not only because they, frankly, had a better selection and ultimately offered the best price, but equally important: gave us that assuring feeling of personal confidence you get when doing business with honest, trustworthy folks. We knew we wouldn't regret it.

chartnet

Jun 24, 2014

We have been looking at the new Honda CRV"s. I needed a car that would not only be comfortable to ride in, but also easy to get in and out of,We also wanted a car with the back up camera and all wheel drive. Having owned 5 other hONDAS AND HAVING GONE TO hENNESSY Honda in the past and knowing the good service they gave us on our cars. We felt that we should go their first and I amvery glad we did.Our salesmen Jeff was very pleasant to work with and I have already told serval people what a delight it was to shop there. I have alsomentioned to two people who are interested in a new car now to go and look Jeff up as I know he will treat then rightYours truleuCharles Hartnett

dhodges01

Jun 19, 2014

i was so impressed with the service I recd. at Hennessey. Stacie was excellent at getting me the car I wanted and at a great price. Claude went over my entire book on the car and explained it thoroughly. Scott did my paperwork fast and efficient. If you are looking for a team to take care of you buy from here.

Topknot

Jun 18, 2014

Claude was an absolute pleasure to deal with. He knew our Honda Pilot in and out. We set the price over the phone before we arrived at the dealership. The price on paper was no different. They didn't try to pull anything over on us. When we went back to finance, we had no issues either. We were not pressured into purchasing any upgrades. The questions we did have about the upgrades were answered thuroughly but without any pressure. It was an enjoyable experience.Left the dealership with a new Pilot, full tank of gas, and a smile on my face. What more can you ask for?

klhutch

Jun 16, 2014

I was very satisfied with everything about my purchase. The auto I wanted was available, the price was fair, and both Stacey and Damian did a good job of answering my questions. Damian also took time to explain all the features of the vehicle.

crickey

Jun 13, 2014

From start to finish we considered this purchase to be a good experience. We were very pleased with the staff with whom we worked. Thanks

Pjallen

May 23, 2014

I bought Honda because it had a reputation for reliability and resale. Boy was I wrong! I had, note the word had a 2012 Honda CR-V I took it to Hennessey Woodstock when at 23,000 miles my rotors had warped , UNDER WARRANTY! They proceeded to turn the rotors rather than replace them as they should have, and as I requested. I knew that once turned they would warp again more quickly since they were thinner and they were obviously defective for warping the first time. I told my service advisor this, and told him I knew that I probably would be out of warranty when it happened again, then they would expect me to pay for new rotors. I also reported a intermittent starter grind noise that could not be reproduced at will, so it was not addressed at all. They refused to replace the rotors on the first visit. Low and behold at 37,000 miles they were warped again and the starter noise was worse, and the fan inside was occasionally making a squeal noise. I told them they/Honda needed to replace my rotors this time under warranty and address the starter issue. I was told No, it isn't under warranty. I re-explained the previous repair and told them I expect Honda to make good on this. I was told No, I would need to pay for the repairs. I was livid!I was told by my service advisor that he would call the Honda rep and see if they could get it taken care of, but it would be the next week. It has been two months since that conversation and I have yet to hear anything from him.Honda has lost a customer and I make sure to tell everyone my story! I bought another car, I will not drive a car that has issues that early and has no customer care to resolve the problem!BTW, I know it is not my driving style, my last car had 120,000 miles with original brakes....

kcid9162

May 5, 2014

I had a great experience in dealing with Hennessay Honda. Tammy & Stacey were very helpful in the whole purchasing of my new 14 Accord. I had 3 Camrys befor this car and am very satisfied in my new car. I would recommend Hennessay Honda and Tammy & Stacey to anyone who may be in the market for a Honda. h

jelmtl

May 2, 2014

We were looking for a car for our 16 year old daughter. Stacey was extremely responsive, answered all our questions and helped us meet all our buying objectives. We live far from Hennessey Honda and went out of our way to purchase our car there because of the deal we received and the professional attitude. Damian treated our daughter as a valued customer and showed her all the features of her new car and answered all her questions. Scott made financing easy and pleasant. Thank you all for a great car buying experience. I would definitely recommend Hennessey Honda!

mjenkins54

May 1, 2014

This dealership is the best one I have ever dealt with! All of the employees were helpful, friendly and very knowledgeable. There was absolutely no pressure whatsoever. They were very patient and took as much time as needed to answer any and all questions. I will recommend this dealership to all of my friends who are in the market to buy a car!!

Kathy Ray

Apr 29, 2014

5 stars all the way - Great guys -- Great deals. Great service - very comfortable group of people to work with decent prices.

JKN_ATL

Apr 14, 2014

I have just come home with my third Honda Odyssey, all from Hennessy Honda. I have had great experiences each time I have gone in and this time was no exception. Damian was easy to work with, both on the phone and in person. The dealership is not close to my house, but it is worth the drive - friendly, pleasant place and people. I have also had great experiences with the service department over the years. I highly recommend Hennessy Honda on all points.

frizzell

Apr 13, 2014

For over a week Stacey and I worked back and forth via e-mail discussing my possible trade for a new Civic Coupe and she was very responsive and honest about what I was trying to do. I just came of a bankruptcy a few months ago due to no fault of my own, same experience a lot of folks are going through because of the down turn in the economy! Stacey worked with me and with my trade value I was still able to get a good 4.9% financing rate...which was great. Upon visiting the dealership this past Saturday I worked with both Stacey and Tammy on putting and acceptable deal together for a trade and we finally managed to come to an agreement and go forward with the purchase and delivery on my "New Car"!!! I don't have the correct words available to tell you how great is was working with these two ladies, a very pleasant experience for sure. In the market??? Go see them!!!

richbudd

Apr 13, 2014

I really appreciate the excellent service and accommodations that were provided with Claude. I would highly recommend others to consider buying a car at Hennessy Honda. Overall a pleasant experience. I would definately go back to purchase another vechile in the future. I am really happy with my 2013 Honda fit!

moatesbeehappy

Apr 3, 2014

Thank you for my third Honda, always a good experience and good cars. Employees are very helpful and polite . Service dept is awesome too!!! Thanks

Gandyann2

Mar 15, 2014

After deciding to lease a Honda Civic, I went to Hennessey Honda of Woodstock as my son purchased a Honda Accord there several years ago and was very happy with the customer service. I had a great experience dealing with Armando Riva. He was very courteous, knowledgeable, and explained everything about the vehicle thoroughly. He took me on a very long test drive, which I really appreciated. I couldn't be happier with my experience. I highly recommend Armando Riva and Hennessey Honda.

Carol Ann Carroll

Mar 15, 2014

After deciding to lease a Honda Civic, I went to Hennessey Honda of Woodstock as my son purchased a Honda Accord there several years ago and was very happy with the customer service. I had a great experience dealing with Armando Riva. He was very courteous, knowledgeable, and explained everything about the vehicle thoroughly. He took me on a very long test drive, which I really appreciated. I couldn't be happier with my experience. I highly recommend Armando Riva and Hennessey Honda.

HBB1023

Mar 7, 2014

I purchased my first Honda last week: 2014 Accord EX-L with navigation. It had been 17 years (and 250,000 miles) since my last auto purchase; therefore, this was a big deal and major decision for me. Tammy Odom was the sales rep who assisted me at Hennessey. I have nothing but good things to say about my experience with Tammy and Hennessey. What I loved about Tammy was that she was extremely patient with me while I processed and made my final decision. She educated me on the Honda Accord and other Hondas, answered all my questions, and allowed me the time I needed to make a decision.I visited Hennessey three times (and several other dealerships in between) before finally deciding on the auto I wanted to purchase and the dealership that would get my business. I loved the way Tammy handled my decision-making process without ever placing any pressure on me. I cannot tell you how much I truly appreciated her manner. By not placing pressure or using hard-sell tactics, Tammy and Hennessey earned my business. If you are looking for a new Honda, I highly recommend Tammy to assist you in making your big-deal decision. My entire experience at Hennessey was very pleasant. Thank you so much Tammy and Hennessey!!!

VladimirCastor

Mar 1, 2014

As I was running out of options to purchase a car that I new would be reliable and efficient that could fit my budget a great friend recommended me to this dealership. Considering that I didn't think this situation would be any different, Tammy and Mike helped me change that perspective and made sure they found something to fit my needs.

cnheintz

Feb 26, 2014

We had a great experience shopping for a van with Demond. He was very knowledgeable about the van and gave us an awesome demonstration. We were shopping with three small children and he was very patient with us and them. He was quick to respond to all emails and phone calls and was never pushy. Demond was a pleasure to work with and I would highly recommend him to potential Honda buyers. Our experience at Honda was far superior than our experience at Toyota. Thank you for making our car shopping experience enjoyable!

leonkim

Feb 25, 2014

It's easy and fast buying experience for me. The salepersons are freindly and coutesy. Other salepersons don't bother me while I wait for the paparworks. Overall, it's very fast and easy transaction.

AlanRasmussen

Feb 20, 2014

Tammy provided us with fantastic customer service throughout the purchase of our new vehicle. We were looking for a specific trim with specific colors and options, and Tammy kept us informed with updates. She answered every question, responded to every email immediately, and took the extra step of texting photos of our car when it arrived. She also coordinated the window tint and had that completed before we came to pick up the car. She provided a thorough walk-through when we arrived, and had an extremely pleasant demeanor. She was very transparent with the pricing when we inquired about itemizing cost prior to coming in. This made for a fantastic experience for us, we would recommend her to anyone seeking assistance with purchase of a new vehicle from Hennessy. Thank you, Tammy!

Munkel

Feb 19, 2014

Having spent several days searching online for a used 2011 Honda Pilot and evaluating every available vehicle and dealership in the Atlanta market, we narrowed our choices down to two. We visited Hennesy first and intended to visit the other dealership as well before making our decision but the after a short time, we felt very comfortable with the people and resources available at Hennesy and purchased from them the same day. Bill Gaydos was willing to hear out our concerns and address them without any pressure tactics and operated above-board throughout - would recommend seeking him out..This is our third time purchasing from a Georgia dealership in the past 10 years and Hennesy Honda is the one that will get a return-visit...

danalee

Feb 10, 2014

We had purchased our 2008 Honda Civic from Claude over in Alpharetta and we still had his cell number and found him at Woodstock Hennessy so we came out 2 weeks ago looked at a Honda Fit and test drove it and drove it home that day. It was a great experience.

jc00t3r

Feb 10, 2014

Tammy treated me with the highest respect and was always making sure that I was on the same page as her. She also ensured that there was no pressure as far as purchasing that day, but also worked very hard to make me happy with the deal. Scott was awesome as well, and he clearly explained all of the confusing jargon that goes into financing a vehicle, and he made it as easy as possible on me! Hennessy Honda also took care of all the tag work etc., saving me a trip to the tag office and all of the headaches that go along with that. I am already bringing a friend back there to look at more vehicles! I would recommend Hennessy Honda to anyone looking to purchase a new Honda or even a used car, as they clearly explain to you when the cars are 'Honda Certified' or not, and never try to trick you into buying a clunker. In fact, every single car that was on their new and used lot was in pristine condition, and I walked away happier than I have ever been when spending money!

gotdeals

Feb 6, 2014

I had an excellent experience with everyone I came in contact with at Hennessy Honda. Everyone was very helpful, friendly, and did not play the games or tricks that have become synonymous with the car buying process. I wanted to specifically mention Stacey Finelli, who I dealt with the most throughout the buying process - she was fantastic. She was prompt in returning calls and emails and stayed true to her word without any deviation.All in all, I am extremely happy with my experience with Hennessey and would recommend them to anyone.-Jason W

Ronzak

Jan 11, 2014

My wife and I have purchased several new and used vehicles over the past 50+ years.Some of our sales experiences were good and some were not so good. However, we foundour recent sales experience at Hennessy Honda to be extremely good and a remarkedlypleasant experience. This is the first time that my wife has basically handled the salesprocess by herself. Stacey Finelli, Internet Director; Dusty Burrows, Sales and LeasingConsultant; and Mike Stallings, F & I Manager were extremely professional and pleasant to deal with. I have nothing but accolades for their treatment of her during this salesprocess. They fully explained the entire pricing and sales process without any highpressure tactics. We left as fully satisfied and happy customers, and agreed that wewould return to Hennessy Honda for our future automotive needs. We also intend to highly recommend Hennessy Honda to our friends and neighbors. We also appreciated the post sale followup by both Stacey and Dusty. A very nice gesture which made us feellike they really appreciated our business. Hennessey Honda should be commended forhiring such capable and competent employees.Ron and Edie Zak

jihatfield

Dec 30, 2013

Sorry I should have wrote this months ago, but I am not very good about doing reviews and remembering to do them, but I owe this to Stacey as she deserves it!I had the most wonderful experience with Stacy Finneli and Hennesy Honda! I bought a brand new 2013 Honda Odyssey EX-L RES from her dealership. Not only did I get the best experience, but I also got the best price. I talked to about 3 other well known dealerships in the Atlanta area (Gwinnett area and Alpharetta area - won't name them, but you can google and find out which dealerships are there). Compared to Stacey and team they were a not even in her leagueStacy was always forthright and honest and would put everything in writing. Gwinnet location was helpful - but couldn't beat Staceys price and service. Alpharetta location were liars, manipulators and made a car buying experience what people typically think of... horrible.Stacy and Hennessy were exactly the opposite - kind, considerate, truthful, no pressure, and truly a group of people I would do business with again. When my current honda accord is ready to be replaced - I will definitely come to Stacy to do business again!

jmass4

Dec 23, 2013

Purchased a New CRV from Claude using the Costco program. Extremely easy, made this car buying experience a pleasant situation. I would recommend Claude and Mike Stallings to anyone, along with the Costco program. I've purchased numerous (over ten) cars from dealers and I would rate this as my best experience.

JohnDLee

Dec 17, 2013

We have used Hennessy Honda for a number of years now and have always been extremely satisfied with the quality of service we have received. They have gone out of their way to make the sales experience both pleasant and efficient. Stacey and Tammy are terrific!

angelmario007

Dec 10, 2013

Tammy Odom is the best salesperson I ever worked with when buying a car, she was very detailed on all the functions of the car, worked on the price.

samg23

Dec 2, 2013

Hennessy of Woodstock really came through for us. They had a price most other dealers wouldn't even come close to. They honored their word, didn't try to upsell or change anything at the last minute and made the overall purchase process as simple and friendly as possible. Highly recommended!

mcin3875

Nov 25, 2013

Every person we dealt with was very friendly and professional. Tammy made the whole process very stress free. I did not feel any pressure to purchase the CRV that day, however because of the great price and Tammy's patience I went ahead with the deal.

tjnga

Nov 12, 2013

If one had to describe "professionalism" or "customer service" it would be a very simple task which could be done in five words - - Stacey Finelli and Dusty Burrows.Never having met either Stacey or Dusty, both my wife and I felt we had known them for years within about five minutes after entering the dealership. We were treated with the utmost respect and were made to feel that they were there to serve only us. I am 67 years old and my wife is in here late 50s with many years of buying cars between us and we both agree that our purchase through Stacey and Dusty was the most pleasurable of any we have ever made.Both Stacey and Dusty worked hard to achieve the price point we desired and in the end our final purchase price was much better than expected.We had some questions about our new vehicle which were answered in a very thorough and easily understood manner thus ensuring there wouldn't be any confusion "down the road" (pun intended). We highly recommend Hennessy Honda Of Woodstock.Theron & Teresa JohnsonMarietta, Georgia

pmalimban

Nov 12, 2013

This is the best car buying experience that we had.The price that we agreed upon via email communication was honored.Once, we arrived at Hennessy Honda, we went straight to business, doing the road test and doing the paperwork.No wasted time on price negotiations.Garland was a pleasant salesman, he explained everything to us.Mike Stallings did an excellent job in the finance paperwork....no pushing of extra services...he convinced us of what we need...gave us options.All of this would not be possible if not for Dean Donald who I dealt with via email and phone call regarding the final price of the CR-V EX.Thanks to Honda Hennessy....I would definitely recommend.

bgskowr

Nov 3, 2013

I had fantastic overall experience. Stacey and Damian were able to not only answer the many questions I had regarding the Honda Accord EXL I was looking at, but also were able to go above and beyond in showing me helpful tips and tricks that I did not know the Accord offered. When I set up an appointment online, I felt like there was no pressure to commit to buying a car that visit and I was able to have a stress free buying experience. The environment at Hennessy Honda is upbeat, clean, and professional along with having a cheerful team from the sales department to the service staff. If you are in the market for a Honda, or any car for that matter, I would recommend stopping on by Hennessy Honda in Woodstock. It will make your next search for your next car a lot easier and exciting.

gsierrap8

Nov 2, 2013

Excellent experience. . . I highly recommend Damian and Hennessy Honda of Woodstock, they were really easy to work with, very professional and responded quickly to every concern we had.

Kosovolewis2002

Nov 1, 2013

My buying experience with Hennessy Honda was superb. I am a very frugal, particular, buyer and researched buying a Honda Odyssey for over a year and test drove them at many dealerships, no one could match the kindness, honesty, and patience of Sales Rep Tammy Odom. From the start Tammy was able to assess that I had done extensive research on the Odyssey and she was able to listen to address my needs directly, without talking over me and "selling" me on the points I already knew and did not care about. In the end we settled on a fair price and even though Hennessy did not have the color of the Odyssey I wanted, Tammy was able to get the one I wanted from the manufacturer. During the waiting process of having my odyssey made/shipped from Honda, if I wanted an update, I not only could reach out to Tammy but Stacey would follow up with me as we'll. In the end I was left feeling confident about my purchase and assured of the customer support that I sincerely believe I will continue to receive in the future from Tammy and Stacey as representatives of Hennessy Honda. Five Stars from me and believe me, I am a real pain when it comes to shelling out money for something like this but I know what I want, how I want it, and the price I am going to pay for it!

shewitson

Oct 21, 2013

A refreshing car-buying experience. Stacey and Tammy were very pleasant to work with, were not pushy in any sense, and truly seemed to have our best interests at heart. They were very patient working with us and showing us a number of colors and options. The negotiation was tough, but fair, and we arrived at a mutually-agreeable price that got us both what we wanted.

J_donovan

Oct 17, 2013

I was in process of of deciding to lease or purchase used or new. Claude didn't pressure me to select any alternative. He provided all detail I requested that allowed me to make the best decision for my family. I felt that Claude was more concerned in making sure I was satisfied than getting the sale. Was a pleasure dealing with Claude.

twkirchner

Oct 10, 2013

Tammy Odom was great to work with. She had knowledge of both the cars and the sales process. She was not pushy but simply took us to the place we needed to be for the sale. Mike Stallings in Finance was also great. Overall our purchase was an efficient and pleasant process.

SBartley

Sep 30, 2013

I purchased a new Fit from Hennessy Honda last Saturday. I am so happy with my new car and with the whole experience. They couldn't have been any easier to work with. I look forward to dealing with these nice people at Hennessy for many years to come.

HeathDE2

Sep 24, 2013

I would highly recommend this dealership. We came in with what we wanted to pay. We were very happy with what they offered. Don't forget to ask for Tammy Odom. She will take care of you! She is very helpfull. :-)

Glen37

Sep 24, 2013

I purchased a new 2013 Honda Ridgeline from Hennessy Honda of Woodstock in May 2013. This was the first time that I made the purchase of a vehicle by way of the internet and the telephone. My principal contacts were Garland and Stacey. After a few communications we closed the deal and scheduled a pickup date. When I arrived at the dealership I was met by Garland and then introduced to Stacey. As I had expected they were top of the class people both professional and personal. The Ridgeline was clean serviced and ready to go. After a test drive the paperwork was completed and I was on my way home.Why did I buy at Hennessy? The Ridgeline was the vehicle I wanted. The price was right. The staff at Hennessy are 5 Star folks and a pleasure to deal with. By the way I drove 150 miles to pickup the truck. Glen at Hanceville, AL

tsiracusa

Sep 16, 2013

This was the most pleasant and enjoyable car buying experience I've ever had. I was helping my parents buy a car because it's a process they dislike. After consulting Consumer Reports for pricing help, I worked with Stacey Finelli in email to establish the car we wanted to buy and the price. We bought an Accord EX-L. Stacey provided me with the best price in the area and she itemized it so I knew exactly what we was paying for. She also committed to me that there would be know add-ons when we were at the dealer, or aggressive sales pitches to buy additional services. We agreed on the price and set up an appointment. When we arrived the car was outside ready for my Dad to test drive and it was spotless. She introduced me to Dean Donald who went with us on a test drive and explained all the capabilities of the car. He was so patient and nice and extremely knowledgeable. We returned to dealership and bought the car. The price was exactly what I was told upfront. My folks were introduced to the service department and everyone we met was professional, friendly and appreciative of our business. I would highly recommend this dealership and the new Honda drives beautifully. They had a very happy customer!

Chenry32

Sep 7, 2013

Great experience with Tammy. Friendly, attentive, responsive, and very knowledgeable of the vehicles. Scott made the paperwork quick and painless! I would come back and request the same associates again!

mcduncan05

Sep 7, 2013

Stacy & Randy were great sale staff to work with! They were friendly, courteous, and very helpful. Even when a minor mistake was made they were admitting their error and were quick to rectify the situation. Also, their prices were some of the best around. I would and have recommended people to visit Hennessey and to use Randy and Stacy for their car buying! I am very pleased.....

deborah131

Sep 5, 2013

Since purchasing my first Honda Accord at Hennessy in 2003, I have had the opportunity to experience every aspect of this dealership for the past ten years. Hennessy Honda exemplifies personal service, customer satisfaction, and friendly professionalism in every area. When I purchased my second Accord recently, I did my research and also relied on information from service advisors, Diana and Kevin. Working with Tammy Odom in sales was a pleasure. She is extremely knowledgeable, helpful, and patient. Once I decided on the specific car, the trade-in and purchasing was a breeze. Scott Thompson facilitated the financing with ease. I highly recommend Hennessy Honda.

RickkL

Sep 4, 2013

We went into Hennessy honda to purchase a used car and trade in. They had just gotten in the car we wanted to see. It had not been cleaned or detailed yet. We overlooked the surface condition and picked the car we thought would be right for us. When talking with the sales rep he would not talk to my wife directly and sometimes ignored her questions. He would only speak with me which was very offensive. We got to the point of negotiations. He refused to come down on price at all and gave us a low trade in compared to what other dealers offered. It was discouraging because we were only a couple of thousand apart in price. We finally got up to leave. I asked for the copy of my drivers license so that I could make sure it was shredded. He said that he would shred it. As we walked away I watched him ball up the paper with my personal I formation and throw it in the trash. I was shocked as he just said he would shred it. I went in to discuss this with the manager. The sales rep followed me into the office and was hostel asking me what he did wrong. This was a horrible experience and will never go back. Thankfully we found a better car at a lower price at a different dealership where my wife and I were treated with respect.

rfthomasjr

Sep 3, 2013

Dusty and Claude were both great. Claude handled most of our questions with Dusty helping after the purchase. Both knew the working of the car inside and out which was very refreshing. They were friendly and did not pressure us on anything. That made the process very comfortable and enjoyable. When we returned to have our side bars installed the service folks were just as helpful and friendly. Overall I would give Hennessy Honda an A plus in service, attitude and quality. I would recommend them to anyone.

goofi22

Aug 19, 2013

This is our second car purchased from Hennessey Honda within the past year and half. We really felt like our business was appreciated and they went out of their way to earn our business. We loved their willingness to understand where we wanted to be price wise, and they did whatever they could to meet our demands. Damien and Stacey were awesome, very easy to work with and they conducted the transactions in a very professional yet friendly manner. Would highly recommend them to anybody in the market for a Honda.

acat2001

Aug 18, 2013

If you are considering a new car, and if that car is a Honda - go to Hennessy Honda of Woodstock. The story is long, but the upshot is this:I sent a request and received a line-by-line quote based on the USAA car buying service. I spoke to Dusty and Stacey, and we arranged a 2013 CRV and financing that met with our approval. When my husband and I showed up to the dealership, we looked at the car first - no unremovable dealer "options" had been added. (Another local dealership adds $1250 in mandatory "options" before any car goes to the floor.) When we sat down to purchase the car, the numbers matched the quote and the financing was in good order. We inspected the car, signed the sales order and financing, and were out in a bit over an hour.At no time did someone "have to go speak to a manager" - and not one number in the sales document varied from the original quote.We had visited several Honda dealerships - including others that were USAA preferred - and had the typical car buying experience. You know, the one where you sign things you don't want, just to get the darned car and escape. This was completely different.It was inexpressibly better.

djobes345

Aug 13, 2013

We purchased a 2013 Honda Pilot in July 2013 and couldn't be more pleased with both the vehicle and the buying process. Damian Seard guided us through the sale. He was professional, knowledgeable, and friendly, and we would certainly recommend him to friends and family. A few days later we had follow-up questions that were resolved by a quick stop at the Hennessy service department. Advisor Kim Ivester was attentive and efficient, getting us in and out in no time. Shop manager Bedford took time from his busy schedule to take a test drive with us. I was amazed by his patience in answering questions we had about tires and road noise (which, it turns out, can be a minor, temporary issue on some new cars). Today, one month later, we are in love with our new Pilot and are happy customers of Hennessy Honda of Woodstock.

rvehrs

Aug 3, 2013

Leased a new 2013 Honda Civic Si coupe from Claude Nafzigler. Claude was very professional, curteous and knowledgeable of Honda cars. I enjoyed working with him. the finance manager Billy Shape was also very professional and helpful in choosing whether to lease or purchase the car.

wowbax

Jul 30, 2013

This is my third Honda purchase from Hennessy Honda, and this one was by far the easiest car purchase I have ever made from anywhere. Everyone I worked with was easy-going, friendly, and went out of their way to make our experience easy and stress-free. Best price in town for my 2013 Odyssey. In all sincerity, I don't know why I would go anywhere else to buy a Honda.

ecs1516

Jul 25, 2013

Stacey gave the best price around on our new 2014 Honda Odyssey. Dean and Tammy worked together on helping us with the car selection. Tammy spent time bringing out the different colors side by side so we could compare. They also gave us a fair deal on our trade too. I love my new Honda van. It drives like a sporty Honda Accord. When I brought it in to into service to get the ordered side molding and cargo tray the service area was very nice. I did not feel like a number like at other dealerships (different brand) I have been too.

bmwbuscher

Jul 22, 2013

I have purchased 6 cars from Hennessey Honda. In that span I have worked with several sales reps, most of their financials guys and Diana my service advisor. Everyone has been a pleasure to work with. This last purchase on a Honda Civic EX for my son was fantastic. I started the process with Stacy in the Internet department and move on with Tammy Odom , my sales rep. The whole process was seamless.I wish all my transactions in life were this simple.I would highly recommend everyone include Hennessey Honda in the search for a new car.

csgsu

Jul 3, 2013

I tried to make an apprt for my recall on my 2007 Honda civic.....he told me I cant bring it on saturday, Sunday they are closed and when I bring it in it will take 4-5 business days to look at all for paint on my car.....REALLY? What a joke people work normal jobs and he wouldnt work with me at all. Told me basically if I dont like it to call Honda at 1800-999-1009. I will never go to Hennessy Honda for anyting again and I buy Hondas!

JPShovel

Jul 3, 2013

I bought a brand new car, a nice 2011 Honda Fit Sport, so my wife and baby could drive places and I would never have to worry about them. I pay the dealership, Hennessy Honda of Woodstock, to service my brand new car so I never has to worry about the warranty. This dealer recommended a transmission fluid flush at 28,000 miles, on a manual transmission. I, being the type to make sure my wife and child are taken care of, pay for this service. It turns out this service was not only not recommended by Honda North America, but was a complete shill by the dealership, Hennessy Honda of Woodstock, to defraud me. Some short mileage later, my brand new car is covered in transmission fluid. A tow truck is dispatched to retrieve the poor Fit where the dealership admits they didn't tighten the drain plug, and it fell out. My new car's transmission is now dead. So what does Hennessy Honda of Woodstock do? They force me to accept a used transmission, voiding my 60K mile new car warranty, and Honda North America agrees with it! So now if the transmission were to break at say, 45K miles, I would have to pay for it instead of Honda because this dealership ruined my transmission with an unneeded service, and then screwed me over by not making me whole. This made my me so angry I immediately went and bought a new 2013 Mazda5 from a competing dealership, and traded in my now warranty-less on the transmission Fit. I should mention that the Fit was my 15th Honda, and now my last. I cannot say enough how badly Hennessy Honda of Woodstock messed up. They recommended a service that was not needed, messed up that service which resulted in a broken transmission, then forced me to accept a used transmission that VOIDED his factory Honda warranty. The General Manager, Jerry Goddard, dealt with this matter and felt no obligation whatsoever to make things right by me. Scott Bailey, the Service Manager, was even worse. He flat out lied to me about needing the service in the first place, and then lied about what transmissions were available to replace it (FYI Scott, the transmission is available new! 20011-RP4-G72, there are currently 2 in the Chino, CA warehouse. You can have it in about 4 business days. Retail price is $2375.29), and then lied about how the used transmission would affect my factory warranty.

Devoe

Jun 9, 2013

The internet team met me at the door and within 15 minutes the deal was consummated. The whole buying experience, including paper work, was done in an hour. When asked if they could deliver it to my home, they said no problem, and almost beat me there. First experience with Hennessy Honda has been very positive.

DannyWest

Jun 6, 2013

Time for a new car for myself and we have purchased two other 2012's here in the last year. One for my wife and one for my son, so came to see what they had on the lot. Tammy Odom met us in the lot and showed us where the different types of cars were and invited us to look around and see the models they had in the show room too. We looked at several models including Fit and Civic and decided to sit in a few in the show room. Tammy again met us and explained and demonstrated the models features and let us see the differences. Total no pressure atmosphere and was happy to see us back in the dealership. We had worked with Tom Wisdom and Armando Riva previously and were just as happy with those experiences. Found a 2012 Civic still in the inventory and got a great price quote and said yes. Working with the Scott Thompson in the finance department was just as easy and in short order we were on our way. Tammy took time to go over all the specific features we touched on during the test drive on my new Civic Si, including setting up the bluetooth phone connection to make sure we were all set. I would highly recommend Hennessy Honda to anyone looking for a new Honda. This Civic Si one makes our eighth Honda and it looks to be a great car.

pamimi

Jun 3, 2013

Dusty and I discussed options and he zeroed in immediately on my needs. Whole process from front door to exit was less than one hour. Whole staff very professional.

honda3102

Jun 1, 2013

It was great buying our Honda Odyssey from Hennessy. Tammy was very friendly from moment we got there. She gave us a great deal and the transaction went smooth. We got the van in a clean condition and every thing was satisfactory. Once all formalities were complete, Tammy took time to explain every feature in great detail. She had great patience for all our questions and spent more than half hour with us. After delivery, she followed up and ensured that there were appointments for us for the accessories that could not be installed on the day we bought the vehicle. Overall it was an excellent experience buying from Hennessy and I definitely recommend that you look for Tammy Odom when you are ready to buy your Honda!

Kemper3232

May 31, 2013

Very easy to deal with. Employees were helpful, straight forward, and honest with us. Made us feel they had our best interest at heart. The entire process was enjoyable; from test drive to completing the paperwork. Highly recommend!

Mmuriel6725

May 27, 2013

Horrible service, sold a wrecked vehicle as a "certified" Honda vehicle! Paints chipping of previously replaced parts but they will not take any ownership since their car fax report is clean

donaldm43

May 15, 2013

The car buying experience at Hennessey Honda was very low pressure, informative and an overall great experience. All of the many features of the new CR-V were pointed out, explained, and demonstrated to us. Even the extended warranty information was carefully and honestly explained to us. Throughout this entire experience we never felt pressured or coerced to make a decision. It was a very pleasurable experience . Thanks to Claude Nafziger and Billy Shape for all their help and assistance. We couldn't be happier!

KBBarfield

May 12, 2013

I started my trek finding my next car a few months ago. I looking at what seemed like everywhere & remembered I have a friend who is a mechanic for Honda. Told Andrew what I was looking for & after looking over the used car lot, sitting in the first car he showed me, I knew the Honda Fit was the car for me. Dusty was very patient w/ helping my husband & I pick accessories, answering all our questions, making sure I got an automatic in the color I really wanted, & helping me understand how my car functioned when we picked it up. Stacey was very friendly when I finally came in for the final stretch. She also made it a point to congratulate us on our new car plus make sure we were happy w/ our choice which was really nice. Teamwork was really essential to our purchase after having had a bad previous car experience, & felt very comfortable asking any question. I love my new car!

DeonL44

May 7, 2013

I checked the Consumer Reports about the best car to buy in my price range (Honda CRV). I called all of the Honda Dealer's in the Atlanta GA. area and Hennessy Honda had the best deal and great service. I had bought my last car from Hennessy Jaguar and received great service.

MarkSalsberry

Apr 28, 2013

Gave low price right from get go, no pressure to buy, friendly. Salesman helpful, finance manager went out of his way to give us a great deal. Best car buying experience I have ever had.

prb1

Apr 7, 2013

Another great experience with Hennessy Honda!!! I recently purchased another new Honda Accord from the dealership and could not be more pleased! The service from beginning to the end is OUTSTANDING! Every person throughout the dealership is very friendly and helpful. Tammy Odom went over and beyond with delivering the best service. She has a great understanding of people and what their needs are in purchasing a car. She is very knowledgeable with the products and did an excellent job explaining the new technology. Excellent experience! I highly recommend Hennessy Honda!

Papatim2013

Mar 28, 2013

We recently purchased a Honda Odyssey van from Tammy Odom. She made the whole experience a pleasure and went out of her way to make sure we were happy with the van we picked out. The reason we purchased our van from Hennessy was because of Tammy. I would recommend that anyone wishing to purchase a Honda see her for your next purchase.

nathanhjones

Mar 28, 2013

From the moment I spoke to Stacey on the phone all the way through driving off the Hennessy team made it a wonderful experience. Tammy took the time to make sure we fully understood the features and functionality of the Odyssey and was accommodating in every way. Scott made it easy to finish out and get all details in place. We would definitely recommend anyone to Hennessy Honda based on our experience. Thanks to everyone.

jbgates78

Mar 19, 2013

My wife and I purchased a 2013 Honda Odyssey through USAAs Car Buying Service. We worked with Garland Hubbard and I can testify that Garland was nothing short of spectacular. He is extremely knowledgeable and was available to answer any questions along the way. He responded to my emails and calls promptly. Hennessy actually did not have the vehicle we wanted in stock so Garland had to order it (which can be a total pain). The car was delivered in the communicated time frame and Garland kept us abreast of the progress the entire time. There was a minor issue with the car after taking possession and Garland took the lead with the service department to get the situation resolved. Garland is a proficient and genuine sales consultant, and from what I have learned about him on a personal level, he is an even better human being. I recommend working with Garland and would do business with him again if ever in the market for a Honda. You can see from others' experiences with Garland that he is a genuine person and of integrity. This is the second vehicle we have purchased from Hennessy since 2005.

heathercblevins

Mar 15, 2013

We had a great new car buying experience from Hennessey Honda in Woodstock. We would definitely recommend them to our friends who are looking for great deals.

auntbb

Mar 11, 2013

My experience at Hennessey Honda was just fantastic! I couldn't have asked for a better salesperson...Tammy Odom was wonderful! My husband and I had found the car in your lot on a Sunday & I called the next day & arranged a test drive with Tammy...I made the appt during my lunch hour and she was ready for me when I walked in the door. I told her I couldn't get back in until Saturday morning as I wanted my husband with me and we made an appt for 9:30am. She was ready for us when we arrived with the car spotless & gassed up...all we had to do was the trade in and paperwork. Things went so quickly & with such ease that I didn't even realize we were done when she handed us over to Mike Kavanaugh for the financing...this man has the utmost patience as dealing with my husband (during car purchases) is not easy!! Again, everything was smooth and we were out the door in a short amount of time!This is the first Honda that I've ever purchased and I will highly recommend Tammy, Mike & Hennessey Honda to my friends and family..in fact, I am now carrying Tammy's business cards with me!!

honeybunny2

Mar 11, 2013

Tammy, Sharon & Stacey were amazing to work with & "put up" with my craziness over which color for my new Odyssey. Very helpful!

Kristenmley

Mar 9, 2013

Everyone was SO helpful and friendly! Couldn't have asked for a more pleasant and easy experience for my first car purchase! Love this place and would highly recommend the dealership, as well as the people who worked with me. Even the financial aspect was easy, as they took me through it step by step and cracked jokes to keep the mood light. Great experience!

SJShaw

Feb 14, 2013

This is the 2nd Honda CRV I have purchased from this dealership. They seem honest and do a fantastic job. For 6 years I have used their service department which has been excellent. My experience today was of a Team that works together to give great customer service. I believe I received a fair deal and price for my new vehicle. I liked the Team effort at the Dealership. Thanks.

buddyhans

Feb 12, 2013

Contacted Dusty and Stacey via internet and phone to locate a certain model at a good price- very helpful and friendly. Came by and had a nice long test drive with Charles. Finalized the sale with Mike, and drove it on home. Simple as that. I recommend this dealership highly- relaxed, friendly, straighforward.

julie young

Feb 2, 2013

.Thanks to Stacie,Mike and Tammy.You all could not have been more helpful,kind and knowledgable.My husband and I appreciated everything you did to make the car buying experience easier.It was well worth driving 40 miles to your dealership.!!!Julie and Sid Young

Kim and Bill in Kennesaw

Jan 31, 2013

We came prepared and had a really great experience. Jeff Johnston was our salesman, and you cannot ask for better! He was prepared and listened and put no pressure on us to do anything. He was genuinely friendly and did not seemed rushed or like he needed to go anywhere, except take care of us. We bought a 2013 Accord LX and could not be happier. I have to say it was the best car buying experience we have ever had! We plan to return when our second car is ready to be changed out, and go to Hennessey and Jeff again. I have no feelings that we made a bad decision or paid the wrong amount. We are very satisfied with the entire experience and... The new car!

James from Sandy Springs

Jan 31, 2013

I initially contacted Tom Wisdom and Stacey Finelli via email. Tom got back to me right away with pricing. When I asked for drive out pricing, Tom quickly responded with a very competitive price. At that point, we were looking for three possible colors. When Tom confirmed they had one of the colors, the deal was sealed and Tom held the car for us. Our appointment was on the day that the tornado hit Adairsville. Tom was not able to make it to work. Jean Charles met with us in a seamless transition. Everything was in order even though Tom was not there. Jean Charles went through all the features on the new car to make sure we were happy with it. We were offered a very fair price for our trade-in. Scott Thompson reviewed our financial options and provided one of the best explanations of the warranties that are available. After the sale, Jean spent almost another hour training us on the navigation system. Stacey Finelli met us the door with Jean to assure of a smooth transition wiht Jean and congratulated and thank us when the deal was completed.

Kimandbill

Jan 31, 2013

We felt we were treated with care, efficiency, and knowledge. Jeff did not pressure us and really made the utmost effort to get us what we wanted at a price we wanted and could afford. It was the most pleasant experience buying a car we ever had! Mike the finance guy was great also. We left with a new car, a satisfied feeling of a deal well served and knowing we will come back when we are ready for a new car for me! Kim. My husband Bill is enjoying his new ride and loves everything about it! So, happy husband, happy wife so I would give you 10 stars if you had them!

Choochmon

Jan 31, 2013

I initially contacted Tom Wisdom and Stacey Finelli via email. Tom got back to me right away with pricing. When I asked for drive out pricing, Tom quickly responded with a very competitive price. At that point, we were looking for three possible colors. When Tom confirmed they had one of the colors, the deal was sealed and Tom held the car for us. Our appointment was on the day that the tornado hit Adairsville. Tom was not able to make it to work. Jean Charles met with us in a seamless transition. Everything was in order even though Tom was not there. Jean Charles went through all the features on the new car to make sure we were happy with it. We were offered a very fair price for our trade-in. Scott Thompson reviewed our financial options and provided one of the best explanations of the warranties that are available. After the sale, Jean spent almost another hour training us on the navigation system. Stacey Finelli met us the door with Jean to assure of a smooth transition wiht Jean and congratulated and thank us when the deal was completed.

Ngawx

Jan 30, 2013

Tammy was great and went above and beyond, even staying late to show us our new van (even putting up with a screaming little boy!). She knows her product very well and knows how to excel in her position. Give her a little extra off this deal she deserves it!

Dosswerks

Jan 29, 2013

My purchase experience couldn't have been any more pleasant. Dean worked with me via email and phone calls to get me all the information I needed, and the exact car and extras I was looking for. Mike went over all the financing information with me in a very thorough, yet relaxed and low-pressure way. Stacey made me feel like a VIP. All were enthusiastic and down-to-earth. I never thought I'd buy new again, but the discovery of the Fit, and my experience with these folks reassures me that I made the right decision.

tracigator

Jan 20, 2013

Hennessy Honda was always my first choice of dealership to work with as I've heard wonderful things about them throughout the years. I chose to go to another dealership for my test drive only because it was right by my sons' school and it was convenient for me to do while they were in school. After doing our due diligence and pricing out a 2013 Honda Pilot at 7 different dealerships, Hennessy Honda came in with the best price. We decided to give the other dealership a last look since I did my test drive there. Long story short, the other dealership backtracked on everything they promised us at the last minute so we decided to head over to Hennessy Honda.Stacey was a delight to work with from the very first email that we received from her. She listed out the cost of everything involved with the car and explained it in a way that was easy for us to understand. When we called her after the other dealership fell through, she remembered us right away and was happy to clear a spot in her schedule for us to meet with her the next morning. When we arrived, she was friendly and put as at ease. From the moment we walked in, we knew we were at the right place for us.Stacey introduced us to Dusty and he took us out our test drive. He was friendly and professional and knew EVERYTHING about the car. He took his time and made sure to go through everything with us so we knew exactly what the car could offer. He went the extra mile and he was just great. He didn't pressure us at all and it was a perfect sales experience.Mike was wonderful to work with on the financial side. He explained everything that we were signing, explained the extended warranty to us and answered all of our questions.All in all, we had such a wonderful experience with Hennessy Honda and would not hesitate to recommend them to everyone. We are customers for life!

gulf

Jan 2, 2013

When buying a new car, I normally go from dealer to dealer to try and get the best deal that I can. This time, I decided to shop via the internet for the best deal. I shopped many dealers trying to be very specific about what I wanted (trim pagkage, color, etc) and found that many dealers didn't even take the time to read the email. I received emails back from them asking for information that was included in my email to them. I narrowed it down to two dealers, Hennessy and one other. I went to visit the other dealer who offered me much less for my trade that what he offered in his email. Also, my wife and I were handed off to another sales person while the first sales person went to take care of some personal business. We felt as though we were inconveniencing the sales staff. Stacey, Dean and Tom at Hennessy were by far the most professional group that we delt with. My emails were answered promptly with the information that I asked for, there was no beating around the bush regarding the deal. In about an hour after going to Hennessy Woodstock, I had the information I needed to make a decision regarding the new vehicle. We picked up the CR-V about a week later. The car was clean and ready to go. Dean went over all the details with us and was very friendly and helpful. All in all this was the easiest new car purchase that I have had. I would recommend Stacey, Dean, Tom and Hennessy Honda of Woodstock to anyone looking for a vehicle.

gulf

Jan 2, 2013

When buying a new car, I normally go from dealer to dealer to try and get the best deal that I can. This time, I decided to shop via the internet for the best deal. I shopped many dealers trying to be very specific about what I wanted (trim pagkage, color, etc) and found that many dealers didn't even take the time to read the email. I received emails back from them asking for information that was included in my email to them. I narrowed it down to two dealers, Hennessy and one other. I went to visit the other dealer who offered me much less for my trade that what he offered in his email. Also, my wife and I were handed off to another sales person while the first sales person went to take care of some personal business. We felt as though we were inconveniencing the sales staff. Stacey, Dean and Tom at Hennessy were by far the most professional group that we delt with. My emails were answered promptly with the information that I asked for, there was no beating around the bush regarding the deal. In about an hour after going to Hennessy Woodstock, I had the information I needed to make a decision regarding the new vehicle. We picked up the CR-V about a week later. The car was clean and ready to go. Dean went over all the details with us and was very friendly and helpful. All in all this was the easiest new car purchase that I have had. I would recommend Stacey, Dean, Tom and Hennessy Honda of Woodstock to anyone looking for a vehicle.

TW

Dec 30, 2012

I had an excellent experience with Hennessy. I dealt with the Internet team and had a great experience. I sent a letter to dealers in the Atlanta area with the specifications on the car that I wanted quoted. You would not believe the dealers that did not even read the letter, misquoted etc. because they were too lazy to read the letter I sent all of them.Stacey Finelli read the letter and responded promptly in the manner and format I requested. When we finalized the deal she and Tom Wisdom had the car ready to go for us. We filled out a couple of papers for them and we were on our way. Very professional team and easy to do business with. Would highly recommend working with both of them and would purchase again from them.

watkinsti

Dec 30, 2012

I had an excellent experience with Hennessy. I dealt with the Internet team and had a great experience. I sent a letter to dealers in the Atlanta area with the specifications on the car that I wanted quoted. You would not believe the dealers that did not even read the letter, misquoted etc. because they were too lazy to read the letter I sent all of them.Stacey Finelli read the letter and responded promptly in the manner and format I requested. When we finalized the deal she and Tom Wisdom had the car ready to go for us. We filled out a couple of papers for them and we were on our way. Very professional team and easy to do business with. Would highly recommend working with both of them and would purchase again from them.

Norms

Dec 18, 2012

I am returning customer to Hennessy Honda of Woodstock. In 2010, when I first moved to Georgia, I was shopping around for a car, I have checked with different dealership, but I choosed Hennessy, because the professionalism and friendliness that I experienced was awesome. I did not felt pressured or forced in buying a car, I chose a car on my own decision. When I decided that I want to buy another car I did not hesitate to return to Hennessy Honda of Woodstock. I dealt with Dusty Burrows on both occasions, I found him to be very detailed oriented, he knows his job very well and he is very enthusiastic in educating you about the car that you are about to buy, which is a big PLUS for me. Between Dusty Burrows and Stacey Finelli, my experienced at Hennessy Honda of Woodstock, has been awesome. If I should buy another car, I would not hesitate to go Hennessy Honda of Woodstock, neither do I hesitate to recommend someone to this dealership.

sarastick

Dec 17, 2012

honest people to work with, quick email or phone response, pleasure to deal with, friendly, easy buying experience, drove me to drop off rental car

Frank Brennan

Dec 14, 2012

Garland Hubbard sold my wife and me two cars on the same day, a new Accord and a Fit. He was friendly and non-pressure, and explained the nuances of both cars to our satisfaction. He spent a good part of an entire day with us, never rushing us. Then we bought extended warranties from Scott Thompson, who also explained our alternatives clearly and patiently. I want to add that we've been dealing with Hennessey Honda for about 20 years, and one reason among many that we continue to patronize the firm is Kevin Etters in the service dept. He always is cordial and extremely attentive and helpful. Jim Miller deserves kudos, as well. Hennessey is a great company, indicative of wise leadership at the top.

anu_ullas

Dec 3, 2012

We were at Hennesey Honda of Woodstock to get our pilot.Stacey was very quick to respond to any questions we had regarding the vehicle .they had the car ready for us at our appointment and Tammy worked with us to make the process as easy as possible .my 5 yr old enjoyed the experience so much,he wanted to go back just to enjoy their play room.these people are professional,not at all pushy,provides the necessary details and helped us make the process a memorable experience.I will definitely recommend the dealership to my family and friends .they are the people to go to if you need the best price and the best service.

anu_ullas

Dec 3, 2012

We were at Hennesey Honda of Woodstock to get our pilot.Stacey was very quick to respond to any questions we had regarding the vehicle .they had the car ready for us at our appointment and Tammy worked with us to make the process as easy as possible .my 5 yr old enjoyed the experience so much,he wanted to go back just to enjoy their play room.these people are professional,not at all pushy,provides the necessary details and helped us make the process a memorable experience.I will definitely recommend the dealership to my family and friends .they are the people to go to if you need the best price and the best service.

joeatl325

Nov 24, 2012

Only dealer that wasn't sending canned emails and slamming our phones. Gave us a good price through email that did not change at the dealership. Offer for our trade in was fair as well. Nice dealership with a lot of inventory, didn't feel pressured at any phase. Will be back when purchasing next Honda.

Mmswdb1

Nov 18, 2012

It was great to work with Dusty Barrows. He was friendly, honest, straight forward, knowledgable, and not pushy. The whole experience at Hennessy Honda of Woodstock was great, all people involved. They gave us a great deal, and I would highly recommend Dusty and Hennessy Honda.

Rekha

Nov 17, 2012

We had a great experience with our recent puchase of our new car. All the staff we dealt with were very courteous and helpful. They offered a great price and made sure we were happy with the purchase.

jay_rekha

Nov 17, 2012

We had a great experience with our recent puchase of our new car. Sharon responded to our request so quickly and offered us a great price the very first time. Stacey, Sharon and Scott were very helpful through out the process. They made every effort to make us happy. If anyone is out in the market for a new Honda, please try them first.

KBurke2012

Nov 10, 2012

This car buying experience was a pleasure thanks to Tammy. The financing portion went just as smoothly. I was never pressured to make a quick decision. I will return to Hennessy for my next Honda as well.

JohnOK

Nov 7, 2012

Garland Hubbard was very professional and totally honest to work with on our 2012 Civic Lease deal. Everything he said on the phone he made sure was done right. He did a great job showing the new Civic features to us. He knows his business and makes sure everything is done right.

Odyssey13

Nov 3, 2012

My experience with Sam was beyond great. He really is a great salesman and person in general. My next car will definitely be from him even if its not Honda!

vickiknight

Nov 1, 2012

Tammy Odom was wonderful in quickly responding personally by email to my online request for information on the Honda Civics. She listened carefully to my needs and concerns about getting the right price and the right car and she delivered. This is the first car I have bought on my own and the first car I have bought in 18 years! They helped me clearly understand the financing options and made sure I got what I was looking for. Overall it was a great experience. I am thrilled with my new Honda Civic!

Schnauzerjoe

Oct 28, 2012

I did the shopping on line for a 2012 Civic EX for my mom. Stacey got me pricing within 24 hours. I made an appointment to come in to have my car appraised. While waiting for the appraisal, Sharon showed me the differences between the 2012 model and my 2010 model. The biggest difference was the addition of Bluetooth. A huge, welcome surprise. I left a deposit for the car and made plans to come back in with my mom in a few days. I emailed all of the information that Stacey needed in order to have all of the paperwork complete before I brought my mom in. At 83 years old, she gets very impatient if she has to wait. We showed up on the arranged day, and were in and out in less than an hour. Mike (finance) also had everything ready for us in order to get in and out quickly. After my mom signed all the necessary paperwork, Tammy took over and explained all the features and options on the car. I bought my 2010 car at a different dealership. They had called me and had asked me if I'd like to move into a new car. I said yes and gave them the opportunity to get me pricing. After waiting two weeks, I gave up on them. I called them up and they apologized for not calling me back and wanted another opportunity. I declined them, but now I had "the bug". I emailed three dealerships and Hennessy was the fastest to reply. One other dealership responded two days after Hennessy and one dealership still hasn't replied (one week later). Kudos to all at Hennessy, with accolades to Stacey, Sharon, Tammy, and Mike. They've made an 83 year old woman and me very happy. It's my pleasure to recommend Hennessy to anyone looking for a car. It's no wonder that they've won Honda's Presidents Award numerous times.

abwindham

Oct 26, 2012

I have owned 3 Honda cars and was looking at the CRV. I reviewed inventory and pricing from the dealers in Metro Atlanta and found that Hennessy had the right car at the right price. Garland was great to work with. He knows these cars and was able to answer all of my questions. This was the easiest car buying experience I've had. It's nice to be able to get a deal done (from color selection to purchase) in a few hours. Mike Kavanaugh made the finance process simple for me. I wouldn't hesitate to go back to Hennessy for another car.

fritz_bolivar

Oct 25, 2012

This was truly one of our most pleasant car buying experiences! Our visit began with a telephone call by my wife to get an 'On Line Price Quote' on the 2013 Odyssey EXL. The call was answered by the Sales Representative, Dusty Burroughs. He answered my wife's questions & interests. Not only was this a very pleasant experience but our final session with the Finance Manager, Billy Shape was extremely pleasant as well. Again Dusty not only addressed all of my wife's issues but went over and beyond in informing us about the changes in the new odyssey versus the older models of the Odyssey we had owned. We will certainly recommend your dealership to our family, friends & neighbors.

JimSUSA

Oct 23, 2012

My experience with Hennessy Honda is outstanding. They're part of Consumer Reports' network and offered the CR discount without question. They were willing to negotiate on options and price of options. Everyone that I met at Hennessy was personable and great to be around. They threw in a trunk tray and a full tank of gas as well. The dealer in my hometown would not come down from sticker price (unless I could prove that I had a lower offer), or negotiate in any other way. It was worth the 90-mile drive! I strongly recommend this Honda team.

Blackman

Oct 22, 2012

Great service. Great price. Quick dealings. I had all my homework done before I called but they were great at seeing that I was happy and dealt with professionally.

hstone518

Oct 2, 2012

Tammy was patient with my many questions. I never felt pushed. Helpful with my budget constraints and ultimately got me into a car that I love and made it affordable. We already have a 2011 CR-V and have been extremely happy with the service department. Fast, friendly and efficient. Definitely coming back when we are ready for our next purchase! Thanks Tammy, Mike and Eric!

crvshopper

Oct 1, 2012

Great experience buying a 2013 CRV. Very straight forward and friendly sales lady (Tammy Odom). She was great to deal with and even my 2-year old enjoyed the car buying experience.

lsstovall

Sep 25, 2012

My husband and I saw the whole page ad in Saturday, September 22, 2012 newspaper and called about the Honda CR-V EX.Tammy called me back within a couple of hours (I had called about 7:00 a.m.), and answered every question I had and more. So her professionalism, promptness and knowledge prompted us to drive from Alpharetta to Woodstock to purchase the very same car I had called about. We worked with Tammy for a couple of hours and she treated us like family.Mike Kavanaugh completed the paperwork and closed us out. Each was with us until 9:00 p.m. ......one hour after closing.....without a single word of weariness.Thank you Honda Henessey for having a professional, expert, friendly staff of employees.

cmartin1020

Sep 22, 2012

We purchased a 2012 Civic from Mike back in December of 2011. We were very pleased with his knowledge and general demeanor. He is easy to talk to and patient with our son. We decided to trade in our other car (older CR-V) for a new Accord this week. We went back to Mike with our financial needs for the new car. Mike was finishing up another sale so Tammy stepped in to help and get us out of there ASAP. Tammy was wonderful to work with. We never got any of that annoying "sales talk" from Tammy or Mike. It was all very straight forward with nothing hid from us. We left with the car and the payment we needed. As we left, I told Tammy and Mike that we would see them again in a few years!

Karan13

Sep 17, 2012

Tammy was extremely helpful, informative, friendly, courteous and efficient. She listened to what we had to say and what we wanted. She wasted no time finding us exactly what we wanted and more! When we thought there was NO WAY we could afford a better car, she proved to us we could. Thank you Honda, Hennessy and most of all Tammy for such an awesome experience!!

jbryan4380

Sep 12, 2012

I just recently purchased a 2012 Honda Ridgeline from Hennessy. From my first contact on the internet with Stacey Finelli to the final close out with Garland Hubbard, I had a very pleasant experience. Both of the folks were very knowledgable with the vehicle that I purchased. Buy or trading vehicles can somtimes be an unpleasant experience however it definitely was not that way here. I would highly reccommend Hennessy and the 2 fine people that I dealt with.

nsanders

Sep 11, 2012

We purchased an new Element in 2006 from Hennessy. Their customer service in all areas is stellar. When we needed a new vehicle - a Honda was our first choice. We no longer live near the dealership - we live nearly an hour way. It doesn't matter - when you know you will be treated well and respected, that's where you do business. Tammy showed us the new 2012 CR-V. THEN...she showed us the Pilot and the Cross Tour. She was accommodating, attentive, and gave us the answer to every question we asked. We got everything we wanted - including the color. The day that we were to pick up the car (8/31/2012), we had traveled through what was by this point Tropical Storm Issac, we were exhausted, and had no way to get to the dealership. She arranged for us to be picked up in Marietta and brought to the dealership. The young man that drove us was SO kind and was a great driver to boot! I couldn't be happier with our car, but better yet I couldn't be happier with the service that we received and the kindness we were shown. Thanks Tammy!!

bbreier12

Sep 6, 2012

Very good communication, always had a smile on their face. They answered all my questions and wanted my business. My family has had prior good experiences here so I wanted to give them my business

dlatimer

Aug 2, 2012

We had a great experience with our car purchase at Hennessy. I did the majority of the research for a new car for my wife and had narrowed it down to about a half dozen vehicles from five manufacturers. After that we visited a number of dealers to see the models I used the manufacturers "build-your-own-xyz" utility to get an idea of the purchase price... Next I requested quotes from seven local dealers and in all but one instance, the dealer contacted me without any knowledge or regard to what I was looking for... I'm pretty sure the online 'build-your-own' utility provides the specific details but they were ignored by all dealers except for Hennessy Honda. Alan contacted me with a brief, courteous email providing an actual "Quote" for the kind of vehicle we were looking for. I don't know why no other dealer did the same but it made a huge difference in our decision making process. After an initial test drive I brought my wife in to do the same because I had such a good time with the folks there. We looked no further and because of the treatment we received and culture they've fostered at Hennessy, I'm going to go back when its time for me to buy a car!

Patricia A Wills

Jul 30, 2012

So far the Fit's great! Like your location as it's easy to get to. I was hoping for a lower finance rate, but hadn't done any rate shopping on my own.

udayreddy

Jul 23, 2012

I purchased Honda CRV 2012 EX-L with Nav from Hennesey Honda last week. My friend refered me to Stacey and out of the door price was already established before we came to dealership.The people here are knowledgeable and friendly.Taking the test drive and going through finance took less than 1 hr and I was on my way with the new car.I have already recommended others to come and purchase from here because of my pleasant experiences with the staff (Stacey and David).If you need a great deal, you have to go to hennesey Honda.

Karmington

Jul 14, 2012

Grear place and very friendly people to work with. Car I was inquiring about was already pulled up to the front for me to test drive and I bought the car that day!

careyd38

Jul 9, 2012

I am very happy with the purchase of a new 2012 Accord EX-L. I worked with Stacey via email and had the out-the-door price of the car established before I arrived at the dealership. The process was easy and Bob had the car already prepped for delivery when I arrived. Taking the test drive and going through finance took less than 90 minutes and I was on my way. Great job Stacey and Bob!

sgass

Jul 5, 2012

It was a pleasant car buying experience. Everyone at the dealership was freadly and helpful. I did not feel pressured to buy and got a good deal without exhaustive negotiations.

mnan

Jul 5, 2012

I hate this process. Buying a new car is frighting knowing the dealers were going to fast talk me or try to confuse me into making a decision that would cost me not only my hard earned money but my pride as well. Since my time is stetched thin these day I send requests for quotes via email to all the dealers with large inventories in SC, NC, and GA. Larger inventory, greater the need to move these 2012 vehicles before the 2013s come rolling in, right? Nope. Economy is down, dealer will be willing to negociate to beat out the competitor, right? Apparently not. Apparently the car dealers are doing just fine because I received these responses when I took Hennessy Honda's bottom line quote and tried to negociate with the other dealers..."we only save our lowest prices for our showroom customers", "I don't think you're willing to drive all the way here to purchase a vehicle", "we decline your offer" (one sentence email), "we can negociate when you make a realistic offer", "they won't honor that when you get there, call me when that happens", and my personal favorite "if you think you they will actually honor that price at the other dealership, I suggest you go to them because we're not willing to lose $1000 to get your business". Hennessy Honda not only gave me the lowest price for a 2012 Honda CR-V EX in SC, NC, and GA, I feel thEy gave me the same customer service and respect they would have given if I was standing the showroom. I made an appointment with the internet sales manager and drove 4 hours to find they DO honor their quotes. Although, I was guarded, looking, waiting for them to sneak in the extra fees or try to up sell me to the EX-L or something, it didn't happen. I had a great car buying experience at Hennessey Honda. Well worth the 8 hour round trip to buy a car less than the TMV.

roddiraju

Jul 3, 2012

When I first started looking for a brand new Honda-CRV, stacey gave me a very competitive quote and invited me to visit her dealership. After that, she gave me the best possible price and made sure I was completely happy about it. She also went on to explain all the features of the product and made sure the buying process was hassle free and completely pleasant. Scott was very helpful in putting the paperwork together and closing the deal.Yes, If my family is buying another Honda product this is where we are going.-Regards

SallyFreeman

Jul 2, 2012

Great experience! Everyone was knowledgable and super friendly. I will definitely recommend this dealership to friends, family, and colleagues. I was in and out in no time and the vehicle is perfect for my family!

beemer_biker

Jul 2, 2012

Having endured the new car purchase experience at least a dozen times, I am extremely distrusting of ALL dealerships and generally consider them a notch below debt collectors. I am typically obstinate and guarded during negotiations. Despite my skepticism, I was completely pleased by Mike Heidelbach and Hennessy Honda during our purchase last weekend of a 2012 CRV.Mike was friendly, professional, and transparent throughout the process. We negotiated a fair price by e-mail and the price didn't change when I walked into the dealership. My trade value, although somewhat less than I expected, was fair. Mike was able to overcome my objections to the dealer add-ons. ($88 for nitrogen in my tires? Come on, guys. That's just silly. The air we breath is 78% nitrogen. The extra 22% does not have a single benefit in road tires. There is only a measurable benefit when nitrogen is used to fill high-altutude aircraft tires.) I am a consumer rights attorney with a lot of experience suing crooked car dealers, particularly franchised new car dealerships. I don't think I'll ever find Hennessy Honda on my "hit list" if they treat all customers like they treated me.

snrwlkr

Jun 25, 2012

Stacey and Dusty were consummate professionals. Stacey, in particular, was very "down-to-earth", very easy to talk to, very accommodating in my vehicle requiremnts.

judievans

Jun 19, 2012

My 10-year experience with Exceptional Service with Hennessy Honda's Kevin Etters is solely what drove my desire to buy my next car at Hennessy. Well, that and the fact that Kevin exclusively helped me keep my 2002 CR-V (bought new from Hennessy) going with 187,000 miles on it. But when I liked the looks of the 2012 enough to check into it, Tammy Odum and Sharon Robertson gave me all the information I needed. There was no pressure at all, just helpful interest. Everyone I spoke with was friendly and made the sales experience refreshingly unintimidating. The test drive with Sharon was very detailed and informative, and Sharon walked me through all the necessary paperwork as quickly as possible. After the sale, she easily got me set up with the car's electronics and paired my phone to the system. In fact, both Sharon and Tammy spent more time with me after the sale than before it, to be sure I understood the basics of what the computer, I mean car, could do. (That was the only intimidation to me, the fact that the Navi's manual is as thick as the Owner's Manual, and requires a quick-start "Cliff's Notes" to get you going!) Scott Thompson spent plenty of time with me researching the best financial options, and I felt that I was dealing with friends. Honda has a great product, and Hennessy has a great family.

sklsanford

Jun 18, 2012

We started out our search through the Honda website and were trying to narrow the pool of vehicles that we wanted to pursue. Stacey was diligent but not over agreessive in following up with us. The initial price quote was the primary reason we test drove the Pilot with Hennessey versus other local dealers. Tom was super patient with us on the initial test drive and the follow-up final drive. He answered all our questions and gave us a quick tutorial on features before we left the lot.Stacey was great to work with in the pricing and features negotiation. Hennessey had a very competitive price and their open dialogue was the deal maker for us.One suggestion: Hennessey should disclose that they will not accept a credit union pre-approved loan draft. We showed up thinking we were ready to go (our mistake in misunderstanding that it wasn't an actual check) but a heads up on their policy would have made for a smoother finance close. Ended up going with Honda anyway because of the competitive rate.

afguy04

Jun 18, 2012

I found that the internet staff to very knowledgeable and friendly. They gave me a great price and seemed like they really wanted to do business with me. They made my first time purchasing a car painless.

dklincko

Jun 11, 2012

I was contacted by Tammy via email and phone to let me know my lease was due to expire in approx. 45 days, and would like to discuss my end of lease options. I was very satisfied with the 2008 Accord I got from Hennessey, and the service provided during the lease term. Tammy provided me with lease payment quotes, (at my request) via email, and identified color combinations with the options I was looking for all via email. I submitted a signed application via email, and when I went to meet with her in person, she had the vehicles I was interested in ready for my inspection, and the credit work completed. The whole in-dealership process took about an hour & a half. Tammy is professional, personable, and extremely knowledgeable. On a scale of 1 5, (5 being great) I would rate my service from Tammy at a 6, (Excellent).Dan KlinckoCanton, GA

dmohandas

Jun 9, 2012

Bought a 2012 Honda Odyssey Touring was a great buying experience. Got a competitive quote from Stacey and scheduled an appointment and test drove the car with Tom Wisdom who was the salesman and purchased the car the same day there were no surprises it was the quote what we agreed over email. Tom was very friendly and did not put any pressure in my purchase and took time to explain all of the controls after the purchase. Thanks guys for the great buying experience.

Laurie Marchuk

Jun 1, 2012

I had a great experience buying my new Honda Crosstour from Hennessy Honda of Woodstock. Stacey Finelli and Dusty Burrows were so nice to work with and Don McCombs wrapped it all up nicely for me at the end with the paperwork.. They were all very patient with me and very accommodating as I had a hard time deciding the color and features of the car that I wanted. They also matched another internet price of the same car at another dealership without hesitation. Buying a car from a dealership can often times be frustrating but this was not the case at Hennessy Honda and that meant a lot. I will definitely recommend people to this dealership and may even have reason, myself, to visit again to purchase another vehicle for our family. Thanks so much!

wrichardn

May 25, 2012

Great service all around. Everyone at the dealership was very friendly and very helpful. The finance guy was thorough and very helpful. Would definitely buy from again.

cklinkmuel

May 23, 2012

We bought our car through the USAA buying program and received an excellent price. Alan was outstanding. He gave us all the information we needed, let us look at and drive the cars we were interested in and was there to help us whenever we needed it. Scott explained our financing options and even custom tailored an extended warranty to our specifications. The whole process couldn't have been easier. A very enjoyable experience. Thanks.

gloughmiller

May 3, 2012

We were in the mkt for an additional for the family. And we were looking for a CRV EX-L with certain accessories and options. As well as with a specific color of exterior/interior. The customer service I received from Sharon Robertson was exceptional! Her professionalism, courtesy, and dedication to helping us was outstanding! We worked together via email/phone after reviewing the inventory online. She was able to provide us details about several cars as well as answered our questions without hesitation. Which to me, meant she knew the product(s). We drive 30+ miles during rush hour to see their inventory due to the dedication and professionalism of Sharon. She was prepared with the details we spoke of; and provided us with the ability to see each vehicle that met our needs. She was dedicated to ensuring she understood our needs, purchasing details and clearly knew the details of the vehicles.. And most of all, ensuring our satisfaction while going thru the process. We are very pleased that we were able to do business with Hennessy. And more importantly, we were so thrilled with the car purchasing experience that was provided to us by sharon. We have 5 cars in our family, and a car purchase isn't a trivial thing. The quotes and discussions provided over the phone and via internet was exactly what we had provided to us once there. No pressure sales tactics; their integrity to their word. Which was very important to us. And the integrity was second to none. Their integrity and dedication was above all other dealerships we worked with in the metro area. We were totally satisfied with Hennessy Honda. Our next car purchase will most certainly have us travel to Hennessy Honda in Woodstock. And would recommend Hennessy as well as Sharon to others in the market for a car.

augustsher3

May 1, 2012

My mother, young son & I are so impressed with Ms Stacey & Mr. Garland. We have been looking for a wonderful car for my mother to utilize for traveling to meetings. We established a great rapport with Stacey very quickly because she is so diligent & very warm & a wonderful saleswoman. We were treated with utmost respect & care. I was able to bring my son on our test drive. He had a blast! We were able to drive the car,with Mr. Garland explaining the car's options very well. Mr Garland and my son made 'friends' very quickly! Ms Stacey was able to give us the quoted price on a new Honda Accord. We are so pleased with our new purchase & we are positive our new car will bring us many happy travels! We really appreciate our experience, Ms Stacey & Mr Garland! And my son says, hey Mom, we won a new car! Thank-you very much! 5 Stars!

jfpesce

Apr 30, 2012

Over all it was a great experience, Tammy, Sharon and Scott did a wonderful job in handling our every needs.Thank you so much for that great car buying experience.

thomasoconnor

Apr 18, 2012

I purchased a vehicle through the internet department with Stacey Finelli and Mike Kavanaugh. I found the whole purchse experience to be very pleasant. When I arrived at the dealership, the price of the Accord was exactly what they had quoted. I am very happy with the purchase and would consider them first next time I need a car.

Robert G. Sarkisian

Apr 18, 2012

I have never known any other Honda dealership that took the time to develop a good relationship in such a short time, as I have with Hennessy Honda. Hennessy Honda made the process to purchase a new Honda easy. Even after the first attempt to purchase two new 2011 CRVs fell through due to finances, Hennessy never gave up on me and I now have a his and her 2012 CRV purchased at a reasonable price. Thank you to Fred Roberts for not only his patience, but his demeanor when we returned. He never was a bother, but kept in touch throughout. No other dealers from Honda to Kia dealt as well with an individual who wanted what he wanted below MSRP. Should Hennessy Service show the same customer service as I received from sales, I may be recommending them as well in the near future. Thank you for as painless an experience in buying a new car (and a Honda no less) that this stubborn 57 year old has ever had.Sincerely,Robert G. Sarkisian

justice 77

Apr 18, 2012

The customer service I received from Stacey Finelli and Dusty Burrows was top notch. Their internet sales team is second to none.I have conducted business with several car dealerships over the years and none of them came close to the professional, personal, talented, and level of customer service that I received from Stacey and Dusty. It was customer service at its very best. Hennessy Honda of Woodstock,GA should be proud to have such a dedicated customer service oriented, internet sales team. The car I wanted to purchase,a 2012 Honda Civic LX coupe, was turn key ready when I arrived at the dealeship to test drive the car. This action wasn't a sales pressure tactic. It was a fine example of what customer service should be. I had to drive over an hour to visit the dealership from my home. It was a drive well worth it. The sale price of the car, no hi pressure sales experience, and level of customer service received, will have me making the journey to Hennessy Honda of Woodstock again when I am in the market to purchase another car. Moreover, I wished the dealership was closer to my home. So, I could have all my warranty and service work done there. The service department was wide open when I arrived at the dealership at 7:00AM. I had to get an early jump on the Atlant traffic since I was commuting such a long distance from my home.

chobgood

Apr 17, 2012

Wow! I would like to express my sincere gratitude and appreciation to both Stacey Finelli and Garland Hubbard for their excellent customer service I received on my recent Honda Accord purchase/lease. I will definitely recommend everyone I know who is looking to purchase or lease a Honda to visit this dealership and specifically these two excellent employees.

wmreynolds

Apr 17, 2012

The people and products offered at Hennessy Honda of Woodstock are second to none. The selection was incredible and the people that I dealt with were helpful, knowledgeable, and a genuine pleasure to be around. The overall buying experience begins the minute you walk into the showroom and everyone does everything they can to make you feel at home. I am a repeat customer and intend to continue being one.

garzer5

Apr 16, 2012

Great service and great deal on my new car. I highly recommend this dealer and sales agent to anyone looking for a car. This was the easiest car buying experience I have ever had.

jimrich

Apr 2, 2012

Excellent folks. Good fair price. Very helpful especially in programing electronics. Most pleasant car buying experience in years. NO GAMES, they seemed genuinely interested in earning our business. Will see them again next time I buy a new car. Other dealers could learn a thing or two from these folks.

napabry

Mar 31, 2012

This was the best, easiest car buying experience I've ever had. I could not have been happier with this transaction and would definetely recommend this dealership to friends / family.

Tbrettner

Mar 26, 2012

I have purchased many new cars in the past but my recent experience with Hennessy was the best to date. The car was ready when I walked in and the paperwork was fast and efficient. I would highly recommend Hennessy and Stacey to anyone who is looking for a new Honda.

davidmathis4255

Mar 25, 2012

Showed up 45 minures before closing on Saturday, rode off 90 minutes later in new CRv, excellent experience, very efficient, would recommend this dealer to anyone!

George12345678

Feb 17, 2012

Across 3 cars, Hennessy Honda has exceeded expectations in every regard. The Hennessy family runs an array of dealerships. The exceptional quality of ownership shows in a world class car buying experience.Last weekend, I purchased my third car with Tom Wisdom. Tom works closely with a crack internet sales team. Tammy Odom expertly emailed all terms and specs. The entire transaction was teed up upon arrival. The great deal they did was exceeded only by exceptionally high integrity. I strongly recommend all Hennessy dealerships.

GBS

Feb 11, 2012

I just completed my second internet purchase with Hennessy Honda. The first was in March, 2010 and the second in February, 2012. Stacey Finelli and Tom Wisdom were the sales people I dealt with both times. The experiences were outstanding. Both Stacey and Tom are very professional, courteous and excellent at following through. With both of my internet purchases, I had 5+ local dealers bid for my proposed vehicle. In each case Hennessy Honda in Woodstock was the low bidder. They are very competitive and hungry to do business.I would strongly recommend this dealer to anyone interested in a Honda purchase.

NewHonda1982

Jan 31, 2012

Dean and Alan are extremely knowledgable about Hondas. They took their time to go through all of my questions. Their customer service was hands down the best I experienced at any Honda dealership.I visited 5 Honda dealerships around Atlanta when searching for where to purchase my new 2012 CRV EX. The reason I went with Hennessey Honda in Woodstock was because: 1.Their price was the best and 2.They were not sleazy sales people! I would highly recommend using this dealership as opposed to any of the others around Atlanta. If it is any indication, this location is an hour from my home and the other 4 dealerships I visited were all within 20 minutes. I will gladly drive to see these guys when I purchase my next vehicle. Cannot say enough about them!Dean and Alan, thank so much!

cookingwithgas

Jan 6, 2012

I was pleasantly surprised with my auto experience, however I have the previous customers to thank for going to Hennessy Honda, after reading customer feedback I went to the dealership and was able to stay within my budget working with the salesman the finance guy and meeting the general manager. It is my first Honda ever and I was really satisfied even with the follow up after my car purchase.

galanekp

Dec 7, 2011

We shopped for our 2012 Honda Accord and test drove the model we wanted with Tom Wisdom the sales rep. Tom was very cordial and low key and pointed out the many changes in the Accord from our 2003 model we were currently driving. Tom gave us a work up on the price of the car and the features we wanted and placed no pressure to buy quickly. Arriving at home we went to the Internet, and as USAA members, visited their site buying service and received three "certified" dealer offers one of which was Hennesey and the price was slightly lower. When I called to speak with Tom Wisdom he was off but spoke with Stacey Finelli (Internet Director)and she answered my question as to pricing and assured me that she and Tom worked as a "team". We placed our order as the color we wanted was not in stock but was in transit and about eight days later took receipt of our car.The buying experience was GREAT and Tom and Stacey truly work as a team which was an interesting and pleasant experience.

dbaldino

Dec 6, 2011

Our second hand car died and we needed something quick. We're in the process of buying a house so we had to be careful of price and monthly payment. Tammy and Vann worked with us to get our payment just where we needed it. Thanks guys!!

mlolejack

Nov 9, 2011

This is my third time buying a vehicle at Hennessy Honda and my experience was excellent. Tammy contacted me because my CRV lease was coming to an end. She investigated options that were available to me and specials that were being offered through Honda and the dealership. When I arrived at the dealership, Tammy and Mike had a vehicle ready for me to test drive and answered all my questions. Bill worked with me on the financing and before I knew it I was driving away in my new CRV. It was a very pleasant experience and I really appreciate the way I was treated.

xnytowl

Nov 7, 2011

Had a really great experience with Bob Newsome in leasing my new Fit. The car was gassed up and ready to go for me as promised. Signing the paperwork took about 30 minutes. I was even able to get a "dummy" key made as I am forever locking my keys in the car!!!! Hopefully with remote access now, this won't be a problem.

dmickanen

Nov 3, 2011

This was my first time ever purchasing an automobile using the internet. I was amazed at how quick and easy it was. It was probably the best new car buying experience I have ever had. I was in and out of the dealership with a new car in less than a couple of hours. The team at Hennessy Honda was very courteous and professional; they proved to me that they are not just in the business to sell cars, but they are in the business of building relationships. They worked with me to get the exact model, color, and options I wanted and they met my price point without pressure.I will definitely buy from this dealership again and I highly recommend anyone wanting a new car to use their internet buying option. It is quick, easy, and low pressure.

CAROL22

Oct 31, 2011

GREAT SALES PERSON AND GREAT DEALERSHIP TO DO BUSINESS WITH. FRIENDLY AND GREAT SERVICE. WHEN YOU NEED A NEW CAR GO HERE FIRST.DON'T WASTE YOUR TIME SITTING AND WAITING IN OTHER DEALERSHIPS THAT PLAY GAMES WITH YOU AND YOUR TIME. THANK-YOU AGAIN FOR A GREAT EXPERIANCE.

Corvo

Oct 27, 2011

After searching for several weeks for a new car I can wholeheartedly say that my experience at Hennessy Honda was above and beyond the best Honda dealership I worked with even before I had decided to purchase a car. Their level of honesty and customer service was a major change in comparison to the overzealous sales driven mentality that alienated me from working with several other dealership I spoke to or visited. I would certainly recommend visiting or contacting them if you are in the need to purchase a Honda. Even their after the sale attitude was friendly and appreciative of my business instead of just taking me for granted as just another person who bought a Honda. Its nice to know that some dealerships are actually interested in you buying a car versus just making a sale.

shanbentley

Oct 24, 2011

I dedided on going the internet route and went through several local Honda dealers to get the best price on a 2012 Pilot. After being completely misled at the dealer in Cartersville (save for another review), I got the best price and selection of colors at Hennessy. Bob was a great help and did everything he said he would on the deal. He was friendly from the beginning and helped us through all the paperwork up front so our time at the dealer was minimal. Don helped us out with the financing and kept the conversation relaxed and friendly. Don was very accomodating with two of our daughters and had them coloring while we signed the paperwork. Overall, it couldnt have went better and was the easiest car purchase we have had. The Pilot is awesome and will be the perfect vehicle for our family.

jdkemp1943

Oct 20, 2011

I was in immediate need of a replacement vehicle and spoke with Bob Newsome last Saturday. Bob found several vehicles within my price range and was fully prepared to demonstrate them when I visited the showroom the following Monday. Not actually knowing what I wanted, Bob was extremely patient while I asked him about a million questions. I took up a great deal of his time but he never pressured me to make a decision. The sale was concluded that evening and Bob made a follow-up phone call to me the next day to see if I had any additional questions or concerns. I would certainly recommend your dealership to others but especially the outstanding customer service provided by Bob.Judi Kemp

Nick Austin

Oct 3, 2011

I had searched around everywhere for the 2011 burgundy red color 2011 honda accord ex-l. I had been to numerous dealerships to be told Black was pretty much the only option. I was literally hours away from buying a V4 Honda Accord EX-L before I happened to luck up on there website on a thursday afternoon. I visited on friday and knew this wold be the vehicle for us. As I said I was literally hours from signing down a deal to be told this is the best price you are going to get. Well, wow was I surprised when I went to Hennessy Woodstock Honda. Not only did they beat the price of the other dealership but they put me in a V6 and not a V4. I do not know how they did it but was very happy. Everything went rather smoothly and Sunday my wife and I were driving the Honda back home. Exceptional is not the word for there service. They went above and beyond and in the economy we are in everyone needs to know they are getting everything they are paying for. I would recommed this dealership to anyone and everyone I know.

Swshaps

Oct 3, 2011

Great customer service! However, the sales department should stay true to their word on trade in values especially when the customer is driving in from out of state to purchase their vehicle.

BillHuckaby

Oct 2, 2011

After getting a lead from the TrueCar website I had visited, and contacting me first by e-mail, Bob Newsome physically located and verified that the car we wanted was in stock, followed up by phone and e-mail, and drove to Marietta to pick me up at the bus stop when I arrived there the following day. (We live in east Tennessee, nearly two hundred miles away.) There was no pressure or bullshit. Bob was honest, helpful, and professional.

scottearnest

Sep 29, 2011

I had leased two vehicles from Hennessy Honda, and was returning to refinance the last of the two. After working through the numbers with a sales person, I decided that financing the remaining residual on my Ridgeline was not a viable option. As a suggestion the sales person indicated that he had some Civics that may be a better price point for me. I decided that I would move in that direction and a deal was struck. I rated a 4 on price, because we really only discussed payment and not the over all price of the vehicle and how it might be reduced through incentives, etc... I am a repeat customer because I value the experience and customer service I receive at Hennessy. I would suggest that maybe exploring all the pricing options with a "price sentsitive" customer as myself, might be a better approach for future sales opportunities.

garunner

Sep 19, 2011

In my experience buying a CR-V EX, their price was very aggressive (it beat all competitors by a wide margin). Stacey was professional and Alan handled the out-of-stock situation courteously by calling me ahead so that I did not have to waste my time driving to the dealership as the model/colors I wanted had not arrived. I asked a written break-down of the out-of-door price, Alan graciously sent to me in 15 minutes. Although I did not buy one from them as they did not have my choice in stock that day, I felt that I had been treated respectfully, and I was quite impressed with their internet pricing, fast and aggressive. Keep up the good work!

GMDude

Sep 16, 2011

I have bought 96,97,2000 and 2003 Honda Accords from Hennessy Honda. Been a long time since I delt with a Japanese dealer but I saw they had a used 07 Honda CRV advertised as the internet special. I knew something was up because they had several CRV's just about identical mileage wise and also EX models. The internet CRV was priced about $2000 less than any of the other CRV's of like kind and quality. Anyway I had an appt with a guy named Richard in the used car dept for a test drive on 9/13/11 and I show up but no Richard...told me he left for the day. Guy named Cliff said he must of forgot (I made the appt that same day when I spoke to Richard) but he is Richards team partner. I had been to the lot several times to see this same internet special too. So after the test drive I tell Cliff Hudson I will let him know in the morning if interested and would make an offer. I made an offer that next morning in writing via email to Cliff. Cliff repsonded he would run it by the mgr and get back to me. Cliff comes back with a counter offer and we were $500 a part. I counter offered asking to split the $500 with me. Cliff Hudson said let me run it by the boss and I'll get back to you. Next email from Cliff was unlike the personal emails between he and I....this email was in cursive and addressed me as MR instead of my first name like the other emails. It said thank you for the interest in the 07 Honda Crv but this vehicle has been sold. It was the internet low price bait and switch to get customers on the lot. Pure used car trick! A respectable business man and business should have told me they have another person interested and if I am intested I should hurry up. Nope, they wouldn't do that, their best interest is not the customers, its money in their pocket. A shame too as I'm about to buy the wife a new Honda too but I'll go back to Ed Voyles or Honda Carland....much more upfront without the tricks. Beware of internet specials as there must be no such thing.

danbroussard

Sep 7, 2011

I really enjoyed Bob's style. Very conversations but got the job done. It was simple, easy, and a pleasure to do business with you.

mpbass2

Sep 3, 2011

My experience with Hennessey Honda was excellent. Dusty and the rest of the staff at Hennessey Honda were great in helping me with my new car purchase. I was very satisfied.

Driver44

Sep 3, 2011

My car buying experience there went so well! Dusty helped to make the process quick and easy, with his friendliness and knowledge. He also helped get me the exact car that I wanted. I definitely recommend Hennessy Honda.

Etolson

Aug 18, 2011

After an exhausting day at other dealerships we ended up at Henessey Honda. We worked with Dusty and he was awesome. He listened to what we needed and wanted and made it happen. Everyone here are true professionals.

aengle529

Aug 4, 2011

I had received an email from Tammy Odom regarding my 2007 Honda CRV. When I went into the new car lot I worked with Richard. He was very friendly and listened to what I was looking for. The finance guy, sorry I forgot his name, was great as well. When I got in his office he was quick and efficient and gave me great advice. This is my 2nd Honda and I even recommended my mom to Honda.

Lesku888

Jul 27, 2011

This was the most wonderful experience! Stacey was so incredibly helpful with the online sales negotiation. I thought that she was probably an exception and thought when I got in there that the other people I would del with would be overly aggressive. I have had some terrible experiences in the past with car dealerships and was so surprised with the entire staff. Stacey, Jeff and Scott were friendly, professional and a true pleasure to do business with. I would highly recommend them to anybody looking for a new Honda! I love my price, financing and trade in experience but most of all....I love my new car! Thank you and I WILL be back!

DavidMS

Jul 25, 2011

What a great experience (a breathe of fresh air) This is my 5th Honda ...first time at Hennessey. Worked with Stacey via email to get my price worked out. Showed up for my appointment Mike took me throught the features of the new Pilot. Signed the papers with Don and was out in 1 hour 45 minutes. Very easy, no hassle no haggling!I would recommend this dealer to anyone!!!

cbragg86

Jul 20, 2011

This was the BEST car buying experience we ever had ! We have bought a lot of cars over the years and it always leaves us sick ...not this time. I used the car buying program through our NEA membership for teachers and they honored all the details. Stacey and Mike emailed and called to make sure they knew what we needed before we drove over a hour to the dealership.There were no surprises or pressure to purchase that day instead they spent a lot of time talking to us about how to better help us save.As a female I enjoyed having another female(Stacey) it was comforting and Mike was busy making sure we enjoyed the process.Together they made it fun and exciting not two words I would use to describe buying a car.They made sure all the paper work was done before we returned to pick it up so we did not have to spend the whole day just getting a car.We love our 2011 Honda Accord but what we love even more is how Stacey and Mike along with Hennessy Honda made our car buying experience the best one yet.As educators and in this economy they exceeded all of our needs and would recommend this dealership to everyone. Chris and Cindy Bragg

Dkissick

Jul 3, 2011

Recently I bought a Honda Pilot on June 29, 2011. My visit started off rough when I was tryimg to work a deal on the vehicle. I was about to walk out the door with my family and take my business elsewhere until Mr. Heiter stopped me. He took over my deal personally and assisted me on accomplishing my purchase. If it was not for Mr. Heiter and his staff's perfessionalism, I would not be a owner of a new vehicle. I will recommend this dealership to anyone. Also they appreciate us military members for what we do.Thanks to the staff of Hennessy,S/F Sgt Kissick USMC

firekeeper1216

Jul 1, 2011

I bought a Honda Certififed car from them and later found out that it was in a serious accident before they sold it to me. I was then stuck with a car that no one wanted to take as a trade. I went back to Hennessy Honda and they offered me an OK amount but still not enough and never really apologized or took any responsibility for what they did to me. I ended going to a different dealer where I was treated superbly and taken care of. Be carefull of Hennessy Honda and always check CarFax.

Hennessyvictim

Jun 16, 2011

2 x's they have screwed me by over-charging for NO WORK. They do as little as possible and OVER charge you EVERYTIME. Worst!

pixiepal

Jun 10, 2011

My husband and I bought our car from Hennessy Honda few days back. We got pretty reasonable quotes from them, and they kept up to all the commitments that were made. Most of the negotiations happened on phone. The salesperson got back to us timely, and she gave us the quotes on phone and mail, and did not pressurize us to come over to the dealership. We even finalized the price on phone. When we went to Hennessy Honda to drive out our car, they were very pleasant to us. They honored everything they said on phone, did not add any extra charges, and did not play any sales games. The entire process was very smooth, and all people we spoke to - salesperson, manager, financial manager - were helpful and friendly. We live in Lawrenceville, and it was worth the trip to Woodstock Hennessy Honda!! Would definitely recommend them.

alicake91

Jun 6, 2011

I had a difficult sales experience at first, but once I contacted the dealership and spoke with Stacey, she helped make everything right. I appreciate everything on her part to help make purchasing a new car a pleasant experience.

immyja

May 25, 2011

Very happy with help, information etc. thit I received. Paid more than I expected to but maby got more. Got less for trade-in than expected, maby we use different "Blue Books"?Would like to have known about extended warrenties, emergency road service etc. before final price was agreed on.

gaylem

May 24, 2011

We landed at Hennessey because they came back with the lowest price via the Internet. Other Honda dealers either gave a price much higher or wanted to know our lowest price before they gave us theirs! Hennessey was straight-forward, no punches pulled - unlike all other car purchases! We have never had such a satisfying car purchase experience before! We were so impressed with the entire experience - we highly recommend Hennessey Honda of Woodstock. We would not hesitate considering them again for another new car purchase.

salzr

May 22, 2011

We recently purchased a new '11 Odyssey from Hennessey. It was the most pleasant new car experience we've ever had. Stacey and Alan provided us with accurate pricing and never wavered or attempted to add on anything above what we had agreed on. This is our fourth Honda, and (hopefully) we'll be returning to Hennessey for numbers five and six.

matteckmann

May 9, 2011

Everyone at this dealership acts in a professional manner. They offerred a very fair price for the new car and trade in and I didn't have to negotiate much at all - no other dealer could match their price. I would recommend this dealer to anyone interested in a new Honda.

Commandercray

May 9, 2011

This is the 4th Honda we have purchased from Hennessy Honda (2 within the past month)! Stacey and Dean are exceptional sales professionals. As a USAA member, I have purchased over 49 vehicles since becoming a member over 30 years ago. Hennessy has been the most enjoyable experience in car purchasing. Prior to arriving at the dealership, I already had the price, color and model agreed upon over the phone. When I arrived the car was clean and ready (all we had to do was spend a few minutes with Billy in financial and we were done). Stacey Finelli and Dean Donald treated us with the utmost respect and enthusiasm. They are both very knowledgeable about their product and the outlook of the industry. I will certainly recommend these two individuals to my friends when they are looking for any new vehicle.

fo1936

Apr 30, 2011

I imagine you folks get a lot of of customers like us who arent real sure of the color and even the model we want but we really appreciate the patience Jeff had with us as we transitioned from a black Accord to a silver CRV. It was like being a kid in a candy store with any request and selection being granted. Don pointed out the merits of a warranty package that I previously had made up my mind to not accept which I purchased, I believe it will suit ory needs perfectly. Had it not been for Stacey and Tammy I probably wouldn't have driven all the way from Chattanooga but the information they provided was invaluable. Overall it was a pleasant experience and the best part is that we love the CRV.Regards, Frank Overton

mcwilliamsr

Apr 30, 2011

I had excellent customer service with both Tammy and Mike. I made an offer online and received a return email the same day. I was unsure which car I wanted (Civic Coupe or Accord Coupe), so I test drove both the next day. This was my third car I've bought at Hennessy and didn't even bother going to other dealers. It was worth the drive from Atlanta. I was given a good price for both cars and didn't even need to haggle. I chose the Accord and have been extremely happy. Even with Mike helping other customers at the same time, I was in and out of the dealership in under 4 hours on a Saturday. Tammy and Mike were both very courteous and didn't pressure me to buy, even though I was ready to buy that same day. I keep my cars for a long time, but I will be back at Hennessy when I'm ready for the next Honda!

Dutti

Apr 26, 2011

Superb customer care, courteousness, and professionalism set Hennessy Honda apart from the other dealers contacted. From a consumer perspective, ethical and upfront business dealings establishes the trust needed to make a purchase decision. My experience with Hennessy Honda's staff has been very positive based on their professional business conduct. I highly recommend Hennessy Honda.

jeffh300

Apr 25, 2011

Great experience in buying my new 2011 Accord, which I negotiated via e-mail. The Internet Sales Director, Stacey, was friendly and informative. The Internet Sales Manager, Mike Heidelbach, was honest and worked very hard to get the sale. I had a few weird requirements, and Mike went the extra mile to make it happen.

bwelchel

Apr 25, 2011

I was asked by my sister to find her the best price on a 2011 Accord CrossTour. I, in turn, generated a request through another web site for a best price quote on the specific vehicle we were looking for. With the exception of one local dealer, this simply generated a series of emails and ignored phone calls asking me to come in to "talk about it." Once made aware that I was not going to be sold but was going to buy from the dealership that gave me the best price, Stacie at Hennessy was great to work with.Stacie provided me with a very good price. Two prices actually as there was an option that we were undecided about. When we came into the dealership, Mike was prepped and ready to help us decide. Once done, the price Stacie quoted is the base price we used for the deal. This required no-haggling and that was a relief.The purchase itself could have gone smoother for two reasons. The first of these is that i feel like they gave us a low-ball price on the trade in. he came in 33% below what we were estimating the value based on web research (www.kbb.com.) That is why i gave a 4 on price.Finally, while the financing was secured outside the dealership making it such that we were simply writing a check for the purchase, we still had to wait almost an hour for the "finance," man to type up the contract. This should not have been and is the reason for the 4 in customer service.All in all, a good experience! Close to great but not quite there yet!

tullia2

Apr 4, 2011

I purchased a Honda Accord from Hennessey in 2005 and enjoyed the experience so much that I knew I would return. When my husband's truck decided to finally die, we were in a pretty desperate situation and needed to act fast. I was able to initiate the credit check over the internet and phone and start the financing process before even setting foot inside the showroom. My husband and I were unsure of what we could afford so we first checked the used inventory. Although everything looked great, and the pricing was very fair, I was reluctant to purchase a vehicle with miles already on it as I drive a lot each day for work. After spending about 30 minutes wandering around the used car lot, my husband and I walked over to the new showroom and decided to check on our financing situation so we would have a better idea of what we could afford. We met with Tammy and Pat who were incredibly friendly and able to help us immediately. They already had a copy of my credit report in hand and asked if we were interested in a new vehicle as well as used. As we didn't have much to spend, we thought anything new was out of the question, but they simply asked us what color car we wanted and showed us the current price of the 2011 Honda Civic LX - my husband and I thought it was an April Fool's joke! The price was incredible and the Civic was exactly what we needed with current gas prices. After checking out the car and a quick spin around the parking lot, we were sold. The financing was quick and painless and I was surprised to get such a great interest rate through the Honda Financing. Total time to purchase a new car: 75 minutes.....if that's not great service and salesmanship, I'm not entirely sure what is! I am a repeat customer and will likely return again. This dealership is hassle-free, stress-free and uber-friendly. Pat was hilarious and made the experience easy and quick. I've bragged about this dealership since 2005 and will continue to do so!

tekearns

Apr 3, 2011

First, a little background as to how this all came about. I utilize American Expresses auto service to get an idea of the invoice and incentives on the vehicle I'm looking at. Then I visit all the local dealers websites and inform them of what auto and options I'm looking for and tell them I want their bottom line drive out price. Last year (after much researching and previous experience with my Acura) I selected a Honda Insight EX/Navi. The low offer came from Hennessy Honda but I went with a dealer that was closer to me even though they had been a couple hundred dollars higher for convenience sight unseen. I was never happy with with my experiences there and started using a dealer that was close to my office. Fast forward to present and I determined with Honda's .9% financing I was able to replace my 2010 with a 2011 for the same # of months I had remaining on my old contract and have 37,000 less miles! Going through the same process I'm back to Hennessy again and I can not begin to tell you what a WONDERFUL experience it was start to finish. My Salesman, Alan Armbruster, I now consider a friend and the rest of the staff and the service was excellent. They had to do two trades to get the car I wanted (right off the truck). How can one say that the tedium of purchasing a new car was a GOOD experience? Hennessy, and wonderful people like Alan!!!

rustifer

Apr 1, 2011

First off, I have already notified Curry and Carland Honda that they did not match, in any shape or form, the courtesy and forthrightness given to us by Honda Hennessy. No one followed up with us and worked with us like this team. Don't even get me started on Ed Voyles Honda...they wanted $5,000 down and never even tried to work with Honda Finance to get the best deal.Tammy and Sharon worked with us over the phone to get the loan approved and the details of the car ironed out. Sharon shows up on her day off to see us through the paperwork and Billy Shape, the man with the name for Hollywood, made sure we got a great rate. I have no complaints whatsoever.Smiles are common inside this dealership. Maybe so with Ed Voyles Honda, but they are not as sincere as the staff at Hennessy.Russ Chapman & Suzanne Mize

Sid in SWGA

Apr 1, 2011

We called ahead to see if the dealer had the car we were looking for so it was easy to walk in and make a trade. As expected, they asked what we wanted to pay and came back with a lesser deal. After a little back-and-forth, we got the deal we wanted. It basically matched another price from another dealer,which probably wasn't great, but we were satisfied. The salesperson was a nice guy and very friendly. Everyone we met at the dealership was very nice. We would certainly do with them again.

stephent

Mar 30, 2011

Our experience on the purchase of our new '11 Odyssey was excellent. We shopped quite a few area dealers via email and Hennessy met our best price. Tom was very helpful and it was a pleasure dealing with him. We had also exchanged several emails w/ Tammy in the internet department and she was great. I will say it helped to know what a good price was and we knew that from our research and the offers from other dealers. This part of the process was great and we thank Tom for his good nature and his expertise.Now once we go into the finance office two things happened that left us with a funny feeling. We told the finance guy what our rate was from the credit union (2.3% for 48 months). He asked us if they could match the rate, would they get our business, we said sure. What he did was lower the price of the purchase (by a couple hundred dollars) to match the payment of the lower interest rate but the interest rate stayed the same, 2.7% vs. 2.3%. I felt that was a bit sneaky. Our purpose was to pay less interest, not match a payment. My wife was so tired by that time (her van) they got the deal but it left us with a bad taste.The other thing that didn't set well was the aftermarket warranty that was offered. It was a Lexus warranty. Never did the finance guy say it wasn't the Honda care (i had to ask) and pushed it hard. And he wanted to roll the cost of the warranty into our payments (do we look stupid?). He NEVER offered the Honda care warranty. We have to assume they couldn't make as much profit from the Honda Care as they could the Lexus warranty. So buyer be aware, I'd suggest having your financing in order before you get to the finance office.

turf

Mar 29, 2011

Once I had done much research and decided on the car I wanted, I submitted a request for quote from five Honda dealers. Amazingly, only two responded with actual quotes, one being Hennessy, and theirs was the best. Since I wanted a hard-to-find car (a specific color with manual transmission), they did have to look around, but had it in two days. The purchasing process was fast and easy and there were no surprise costs tacked onto the final tally, as I have seen with some car dealers around here (coughToyotacough).

351058708

Mar 27, 2011

We have given this rating because our experience of purchasing a new Honda from them satisfied our every purchase need. Fred Roberts the salesman was honorable, low pressure, informative, and tuned to our requests. I contacted 5 other dealers in the Atlanta area and none provided the overall service and attention that Hennessy did. Since this car was to be a surprise birthday present for our daughter, Tammy Odom helped with sprucing up the car with bows etc. Billy Shape was the same finance officer we had dealt with in 2006, when we had purchased another new Honda for our daughter, and we very much appreciate his help.

Maytopia

Mar 22, 2011

I'll start with the good. After emailing every Honda dealer in the metro Atlanta area, Hennessy had the lowest walkout quote. They even went lower than the lowest walkout price I had received at another dealership. Mike was straight to the point, which I like. The other dealers gave me a song and a dance and tried to up the price of the Fit due to the situation in Japan.Now the ugly. I had already obtained financing through my bank and was told by my bank that Hennessy Honda was a preferred dealer and I should have no issues. Surprise surprise when Scott told me that I couldn't use my loan and had to obtain financing through them. Not only that, but at a higher interest rate. I caved because he was able to make the payments the same as what my bank loan would have been. Now the even uglier. I check back with my bank and was informed that I could have used my loan. Not only that after looking at my paperwork Scott upcharged my loan at a greater amount. Not only was I blatantly lied to about not being able to use my loan, but now I paid more for the car than what I should have! I will never use Hennessy again due to their shady business practices.

ex11

Mar 16, 2011

We were very pleased with our experience with Hennessy Honda and the above representatives who were very courteous and friendly. We would highly recommend Hennessey to our family and friends. Thank you for the smooth transaction of buying a new car.David and Judy Ragsdale

prelude30157

Mar 15, 2011

Fist let me say that Hennessy Honda is the Best Dealership that I have ever dealt with, they have the best price, and Great Customer Service. This is my 2nd purchase with this dealership, and I will be back for all future purchases. My salesman (Cliff Hudson) made the experience wonderful, and was very helpful in all aspects of the purchase.

knjoroges

Mar 11, 2011

We recently bought a 2011 Accord here. Our Salesman (Dean Donald) was very patient with us as we pondered over the color and trim that we needed. Overall, it was a great experience. Their price was the lowest among all Metro Atlanta Dealers, No lengthy haggling back and forth. The staff at the Dealership is very friendly, constantly offering you water and coffee. I would definitely recommend this Dealership to anyone looking to buy a new Honda.

TimDay

Mar 7, 2011

This is my second new car purchase from Hennessy Honda, and based on that first great experience, I knew that I wanted to buy from them again, even if I got a slightly better quote from another dealer. So I had no intention of shopping around but when I did get a better quote (which I requested from 2 other dealers to provide a frame of reference), Hennessy readily matched them, even though their initial offer was already quite attractive.There was no pressure to purchase the extended warrantly; everyone was a pleasure to deal with. No complaints at all; purchasing this Civic from them was a pleasure.

rvlake

Mar 6, 2011

The overall experience was a cut above a normal new car purchase.. My initial contact with Mike via internet and phone was very strait forward and succinct.. The follow-up in the dealership followed the same professional approach..The financial with Don was extremely informative, and professional, and culminated with mutual agreement..I personally appreciated the fact that , I never felt , I was getting double talked..The numbers were the numbers..The dealership representatives were very thorough with all aspects of my needs..

Bob_Strevens

Mar 5, 2011

This is my second new car purchase from Hennessy Honda. When I purchased my Accord two years ago, I shopped every dealer in town. I purchased from Hennessy based on their customer oriented service - I really felt they sincerely earned my businesses.When purchasing this latest vehicle, I did not shop the deal. I worked exclusively with Alan Armbruster who exceeded my first Hennessy experience. This is a great dealership with customer service written all over everything they do. Purchasing a vehicle from them is a pleasure. Regards,Robert Strevens

SoundwaveStephen

Mar 2, 2011

Great dealership. Very welcoming. Made my purchase of a new 2010 FIT an easy one. Would visit again if I needed another Honda. Stacy Finelli was a great sales person, and made the experience a memorable one. I would definitely recommend going to Hennessy Honda to anyone who was looking to purchase a new Honda A++

RonBrundridge

Feb 26, 2011

It was a pleasure to work with Mr. Burrows. I had some special requests during my purchase and he handled all of them. If he did not know the answer to a question he got it from someone else. No surprises and the right price. Thanks we are enjoying the car.

ambapuri

Feb 23, 2011

Folks at the dealership were friendly, courteous and decent. We got the deal with a little negotiation and within 30 minutes. Garland was very courteous to accompany us to the lot to enable us to choose color we wanted within the available options.

seshareddy

Feb 11, 2011

Simple and effortless. Great service. A very diligent and cheerful bunch of sales people made my purchase as delight as possible. Really. The pricing and options definitely surpassed my expectations. I realized Hennessy's excellent rapport with Honda Financial services. Special thanks to Tammy, Dean, Scott and Billy for their efforts.

yisarov

Feb 8, 2011

We were looking for Honda CRV EX for a while. We chose a very specific vehicle configuration, with a limited availability. Hennessy Honda of Woodstock was the only place where we could get what we wanted. From the moment we placed our request and talked to Mike to the moment we left the dealership in our new car we were more than pleased. Mike, Stacey, and Tammy took an immediate action and did everything to find a car of our choice in a time frame we didn't expect. They were fantastic - very professional and knowledgeable, polite and friendly. Thanks again to Mike, Tammy and Stacey for their above and beyond customer service. Definitely we recommend these professionals for anyone who needs a dream vehicle. Guys, Hennessy Honda of Woodstock is the place to go for your next car.

Main7

Jan 31, 2011

I have a 2005 Pilot that had the brakes apply (on its own)on Highway 41 and come to a dead stop in the road almost causing a rear end collision with my wife driving and son with her.The dealership checked it out and found two brake system failures but they seemed to be working okay now so did no repair as they had no idea what caused these failures.They advised me that it would be okay to drive the car. I really appreciate their not doing any unnecessary repairs and charging us for them, however this does not make this life threatening situation go away.Honda America denies ever hearing of this issue yet I have found several cases on the internet of this exact thing happening.I really fault Honda America mostly however, I feel that this dealership could pursue this issue further in a more timely manner if they wanted to.

road11

Jan 26, 2011

I really appreciated the way I was treated by Mike Kavennaugh. He was good. No pressure or heavy-handed sales tactics. He's an alright guy. Would do business with him again. The vehicle was great. Not sure I should have gotten the extended warranty though (Clark Howard says it's not worth it), so I wish I'd done without that. Other than that, I'm glad I went there. Honda CRV is a great car.

jaforston

Jan 26, 2011

Garland was extremely helpful from beginning to end. I would highly recommend Garland and Hennessy Honda to anyone looking for a new or used Honda. In the past buying a new vehicle took at least half of the day. Not this time! All of the people we encountered were on top of everything and got us in and out in record time!

martindavidl

Jan 23, 2011

I went to this dealership because my previous vehicle had been rearended and needed to purchase a new one. The Parts Manager, Keith, took the time to introduce me to the salesperson, Dusty, who worked with me to identify a vehicle that I would not only be happy with, but could also afford on my budget which I had already calculated. Options were explained to me in detail and there was no pressure put on me to up-sell or to pick a higher priced vehicle. In addition, the dealership worked with me and provided a decent discount so that I feel that I got a good bargain on the new vehicle.

arjones

Jan 22, 2011

Was only pricing an Accord but knew I was going to buy within a few days. Planned on using another Honda Dealership where I had bought my prior Honda. However, felt very comfortable with Mike and believe he understood my circumstances and worked to get the best deal. I ended up signing the paperwork and picking up the car today. Scott (finance) was wonderful, explaining everything and working with me to get the car while waiting for an insurance check. Over the past 25 years, I have driven nothing but Hondas (4 of them) and this was the most relaxed I have been while purchasing one. The orignal dealership tried to get me to purchase from them, with a lower price, but I stayed with Mike as I believe I got a good deal with no runaround.Anne Jones

dianecalahan

Jan 19, 2011

The entire staff was very professional. They paid attention to every detail of the sale. Follow-up has been excellent! We sent our nephew and sister back the next day. We would rate them better than "5" if survey allowed. We will continue to shop with this dealership. Ron and Diane Calahan

cyeung

Jan 19, 2011

This was my first time buying a car. They made it a very positive experience and came in at a very good price. Stacey (the sales manager) was very straightforward about the pricing. During the test drive, I told Alan (my salesperson) about the other vehicles I am considering, and he convinced me that he is very knowledgeable about the competition.Between the verbal agreement and the actual signing of paperwork, every number lined up to the last penny. There were no surprises and no gimmicks. Their no-pressure approach earned my business. If you are looking for a shift in culture when it comes to buying cars, I highly recommend this place.

karschman

Jan 14, 2011

Everyone we dealt with and came in contact with at Hennessy demonstrated a perfect mix of friendliness and professionalism which made for an exceptionally pleasant car buying experience. I must be frank and say I was able to receive what I thought was an very advantageous deal which helped me decide to lease with Hennessy during my first visit, however, I must also say that the comfort I felt there made me decide not to contact other dealers and to "do the deal" right then and there.

GregB80

Jan 9, 2011

I had a very positive car buying experience. Working with the Internet sales team was easy and very low key, no high pressure sales tactics. They were more than willing to work around my schedule. I would highly recommend this group of sales persons and I am enjoying my new Honda.

javed_rahman

Jan 4, 2011

I recently bought a new Honda Civic from Hennessy Honda. It was the most satisfactory car buying experience of all time, mainly due to professionalism shown by the two ladies that I have dealt with (Tammy Odom and Sharon Robertson). They are excellent in what they are doing, making each customer satisfied with their professionalism and doing whatever it takes attitude. I will be their permanent customer and will highly recommend my friends and family to give them a chance when buying a car.

clairecassie

Dec 21, 2010

This was my second time leasing a car from Honda. Sharon has been my sales person both times, and is a great asset to Hennessey Honda. The team are all very personable, and seem to care not just take your money. Don was also wonderful.I will be a returning customer.

ollie240

Dec 20, 2010

My wife and I were very well received as soon as we walk in the door by Tammy and Garland. You could tell from the start that they well versed in welcoming us and got down to business about showing us the two autos we were interested in. Garland is a professional in every sense, well versed and talented when it comes to winning us over. We were very impressed with his knowledge about the autos. I am sure we will recommend Hennessy to all our friends who are interesting a car and will be sure they ask for Tammy and Garland.Bill and Jo Nabers

amshelton

Dec 20, 2010

I would like to place on record my sincere appreciation of the way Hennessy Honda of Woodstock conducted business. It is rare to enjoy purchasing a vehicle and yet Sharon, Stacy and Billy made that possible. It is also very rare to find such high standards of sincerity and trust-worthiness in the world of business today.It would be my pleasure to do business with Hennessy Honda of Woodstock in the future as well as refer anyone else looking into owning a Honda. Great job!!!

tgeorgex2

Dec 19, 2010

Claude is very professional, straight forward and honest. These are qualities that are important to us. He is a thoughtful and considerate person and this carried over to how he treated us regarding buying a new car. He was patient as he taught us much about our new Pilot. He made buying a new car a pleasant experience.

judymccall

Dec 15, 2010

The service I received from Stacey Finelli and Fred Roberts at Hennessy Honda was outstanding. When I began making inquiries regarding a new car purchase, Stacey responded immediately and was extremely knowledgeable, professional, and attentive during the entire sales process. Between Fred and Stacey, they responded to every email and call immediately and took all the time necessary to answer our numerous questions. We purchased a new Honda Accord and this was, by far, the most enjoyable experience we have had buying a car. Fred and Stacey consistently go the "extra mile" to ensure customer satisfaction and I will definitely return to Hennessy for my next car!

Darryl Gray

Dec 14, 2010

I was was sent to Hennessy Honda via the Honda USA web-site because of it's location to my new home in Marietta. Stacey responded to my e-mail requests in VERY short order. When I arrived at Hennessy Stacey and Dusty met me and showed me exactly the vehicle I had expressed interest in. Dusty took me for a test ride and I fell in love with the Accord Crosstour. I was trading in another Honda vehicle and both Stacey and Dusty made short work of figuring out the trade in value and made me a great and fare offer. There was no pressure at all from anyone at Hennessy, unlike some dealers I have had dealings with. Dusty was VERY well versed on the Crosstour and was of great help with the paper work. My new car was prepped and ready for me to pick up the next day on time as promised. I can not say enough on how well I was treated, not too many major dealers do things this way anymore, an honest fare price and handshake was all that was needed for me to drive out with my new Accord Crosstour! If anyone in this area is in need of a new car, I would highly recommend Hennessy Honda in Woodstock.Best RegardsDarryl L. GrayMarietta, Ga.

lweeks

Dec 10, 2010

When inquiring about purchasing a CR-V, I emailed several dealerships and received various quotes, but Hennessy Honda's price quote was by far the best. The employees were all very professional and pleasant to work with. Negotiating a deal was very straightforward with no games or gimmicks. They also offered me a good price on the vehicle I was trading in. I would highly recommend this dealership when purchasing a new Honda!

marie261973

Dec 10, 2010

I had researched buying a new CRV on the internet and saw that Hennessy had what looked like a great price. I emailed Stacy and she responded back and let me know that their E-Price was even better. When I got to the dealership I was greeted by Stacy and Jeff. They were both very kind and helpful. Jeff was very helpful with the whole car buying process. He explained every detail of the process and gave me a thorough tutorial of how everything worked on the car. They also honored the E-price they quoted me in the email. Jeff and Stacy were very professional as well as extremely friendly. Honda is very fortunate to have such great employees!!!I highly recommend working with them.

Tomcarey

Dec 9, 2010

Ms. Finelli was always open to whatever I proposed, whether it was a different brand of car, a trade-in value or no trade in. As a result, I gained a high level of confidece dealing with her, which is very important to me! And frankly, that level of confidence(and the right number) is what kept me at Hennessy instead of going to another dealership, whether it be another Honda dealership, Toyota, Hyundai, or whatever.

Ignition_key

Dec 8, 2010

Although i could not do business with Hennessey Honda for a NEW vehicle purchase, I selected them for Servicing my new HONDA. I have been with them since 2004 because they are very competitive and prompt on getting the job done which is very important. They also offer a drop off service which i have used a few times. I have purchased a 2011 Accord and will defiantly be bringing it to Hennessey for servicing...

adapter

Dec 1, 2010

Demond Morris made my Son and I feel right at home, the minute we walked into the Dealership. We were on very limited time frame, so he prepared everything needed doing ahead, before we got there. The price and overall experience was great and we feel Customer Service was terrific also. Demond is great people person and made my day shopping for my new Honda Fit go smoothly as a result!!! Thanks Demond, and I will do business with you once again and that was a great cup of coffee!(Smile)

plaird16

Dec 1, 2010

After visiting several dealerships and feeling that I was being forced into a car I did not want, my visit to Hennessey Honda of Woodstock was quite PLEASANT. Pat Mathewsons ability to assist me in locating a CRV that suited my needs made my search effortless so much so that I purchased my car within 24 hours after test driving one of their SUVs. I brought my son-in-law along for support believing that I would be forced into a car not of my choosing. But in the end, both he and my daughter were quite impressed with Ms. Mathewsons salesmanship, they too purchased a Honda Pilot on the same day. Another customer approached me and asked who was assisting me, I gladly with a wide smile pointed her to Ms. Matthewson. The customer drove off in her CRV, quite happy!I would recommend and have recommended my friends to visit Hennessy Honda of Woodstock.

dawesome

Nov 30, 2010

Great experience. I did all my research over the internet and asked a wide variety of Honda dealers in the Atlanta area to give me bids. Stacy and Claude kept me informed all along the way and even though they did not give me the lowest bid, they matched the lowest bid and when I asked them to go a little lower, they did that. I got a great deal and they were all very helpful people.

sjk54

Nov 24, 2010

I purchased a 2011 Odyssey from Hennessy in early October. Here's what made it great:- I communicated mostly by email and both Stacey and Jeff were responsive and thorough. They didn't disparage other dealers, promise too good to be true prices, or send me form letters or advertising.- Hennessy listened to my situation. I was hoping to have the car in time for a family vacation, but new the new model was only due out days before. Without promising to meet the tight deadline, Jeff walked me through the date my vehicle was coming off the line and the normal steps and timing that he would expect. And I got the car by my desired date.- Hennessy offered a fair price. I took the first vehicle of the new model year that arrived at their dealership. They could have commanded a steep premium, but didn't.- I received regular communications from Jeff and Stacey about where the car was in the pipeline - even simple things like.. "I've got the VIN number." Made me very comfortable.- When I took delivery, Jeff immediately pointed out a small scratch in the windshield (which I would probably not have noticed). He promised a hassle-free replacement after my family trip. Sure enough, I received a phone call 2 weeks later to schedule the repair.I could not have had a better experience. Great people and a great car.

consumer-in-ga

Nov 21, 2010

In a word: Outstanding.Of the 3 Honda stores we contacted online to buy a 2011 Odessey, Stacey Fellini (Internet sales) and Jeff Johnson were the most helpful. Since the 2011's were barely on dealer lots when we first spoke 5 weeks ago, the color/equipment we wanted were not available. They promised delivery November 19th - 21st.Jeff called on the 19th to let me know that the car had arrived and was being prepped for delivery; and that I could pick it up that evening. I was in and out in an hour - the easiest car purchase I have ever made.

BeckyMSmith

Nov 18, 2010

Although this was not my first Honda purchase, it was my first purchase from this dealership and it could not have been more exceptional! Dusty understood my needs for a new minivan and the features that were important to me. He knew that I was willing to take my time to find exactly what I wanted since I plan to drive my new 2011 Odyssey for 200,000+ miles. I was thrilled when he found me what I wanted within days. Tammy helped communicate the financing and delivery options. We all worked together and I got the exact car I wanted (I can be picky!) and at a price we were all happy with. I would encourage anyone interested in purchasing a Honda to drop by Honda of Woodstock first. You won't need to go any further. Ask for Dusty!!

tprim

Nov 15, 2010

Hennessy Honda was the third Honda dealership I went to, after dealing with the typical run around with two other dealers. I honestly went to Hennessy Honda expecting the same, but very quickly discovered a difference in the way this dealership treated me. No horse and pony show, no gimmicks, no high pressure. I had three requirements for doing business with them, which were 1. Give me a good deal on the price of the car, 2. Give me a fair value for my trade in, and 3. Get me financing terms that would meet my needs. Within minutes of talking through the particulars with Eric, he presented me with a deal that was better than what I expected. I also have to give mention to Demond Morris, who was there for me answering questions and following up during the entire process. My car was on its way from Canada, and Demond was following up on it every step of the way. He listened, he answered questions, and he gave it to me straight. When I took delivery of the vehicle, he spent a long time with me showing me how the navigation system worked, and helped me get it all set up to work with my phone. I also had almost every accessory available installed on my car, and the service shop did that with great care and in a very timely manner. Every part of my interaction with Hennessy Honda was head and shoulders above the other dealers, and they turned what is usually a stressful and unpleasant experience into one that was a pleasure. Many thanks to Eric and Demond- it was worth the drive to Woodstock to work with you!

mfloyd

Nov 8, 2010

I went looking for my first new car because my car had broken down beyond fixing, so it already wasn't a pleasant experience to begin with. Then, I had dealt with other dealerships that were not very nice to me, which I just assumed was because and was a young girl. I was contacted by Tammy after I had asked for an online quote from Hennessy. She gave me a reasonable quote over email, which I appreciated because most places wanted to talk to me on the phone. This irritated me, as I did not have time to talk with every internet sales person from every dealership in the city. Also, it was a lot easier and clearer to have what was said in writing (which is probably why many places did not want to do that). But Tammy continued to communicate with me over email, answering any question I had. Her cooperation with me was ultimately what made me decide to go visit the dealership. They had the car I wanted in stock at a great price. Fred was very quick to correct any problems that might have occurred in the whole process. Car buying it seems is never easy, but I had been to a few dealerships in my search, and I was treated by far the best at Hennessy. I had done my research and knew I received a reasonable price on the car. I love my car, and I will definitely return to Hennessy if I ever need anything else.

LisaM.

Oct 27, 2010

This is my 1st Honda. I was looking to buy a new CR-V. Unfortunately, I could not afford a new one, so I bought a certified used one. I put out what I wanted on the website and within 2 business days, Stacey had 5 vehicles that I could choose from. Dean was able to help with the sale, although the price I was given as the E-PRice is non-negotiable =(. I still got a great price, and with an excellent credit score I got a great rate of interest.I haven't had to get any service yet, but I believe everything will be fine.I would recommend Hennessy Honda to anyone looking to buy a new or used vehicle!

Toni Lovingood

Oct 22, 2010

It was absolutely blazing hot the day we were there and Alan stood in the heat with us and answered all questions. He showed us as many models as we wanted to see and allowed us to test drive a civic and accord as we were undecisive. He was nice and not pushy and didn't mind sweating. It was an extremely hot day. I like my car. Thanks Alan, Ken and Toni Lovingood

joecih

Oct 19, 2010

After searching extensively in our area we grew frustrated that we might not find the CR-V in the color we wanted. So I emailed a sales rep at Hennessey and I received a far market price with the first reply. The negotiation was short and Hennessey offered me a price that I felt comfortable with. The hackle time with buying this car was Zero, everyone there were very nice and they new that my wife and I would be driving over an hour to pick this car up. Hennessey, got us in and out and we were home by 9:30 with a new Honda CR-V, leather comfort to boot .. :)Overall, Excellent Experience!

conniehensler

Oct 19, 2010

Excellent service, no pressure, knowledgeable and quick to respond. best was all of the pre-work we did buy email about pricing, options, and details so there was a lot less time needed at teh dealership. It was nice to have locally grown people working at the dealreship too.

JP_Canton_GA

Oct 19, 2010

My first contact with Hennessy was via e-mail through Honda's website. Of the three dealers I contacted, Hennessy responded first and most professionally. Their pleasant and professional demeanor continued when I visited the dealership, in contrast with how I was treated elsewhere during my shopping process.I was offered a fair price for my trade-in and was able to make a reasonable deal without major stress. The exact car I wanted happened to be on its way to the dealership, which made things even smoother. When I took delivery, Tom went through the car's features with me.This is my first Honda (after more than 15 years driving Saturns) and I hope Hennessy's service experience will live up to its reputation. If so, my CR-V and I will have a long and happy relationship with Hennessy.

tyler73usa

Oct 14, 2010

Enjoyed our visit and felt we got treated fairly. Completed the sale in a reasonable time frame and went away happy. Will be glad to recommend Hennessy to others. Walk through on options was thorough and clearly defined. Very courteous treatment by all involved.Tyler Hartsing

midlightwest

Oct 4, 2010

They made everything so easy. I did my research on how much my car should cost me and emailed all the dealers in Georgia to match it. Hennessy Honda was one of the few who did. I was in and out incredibly fast and there was not one second of negotiating (I declined all extended warranties). I highly recommend them for any future purchase you may have.

lynn

Sep 18, 2010

I got my price through "Drive My Dream" so my salesman just had to honor that price. I liked that there was no haggling, and I knew what I was getting before I even got there. But he was very nice and cleaned up the car, filled with gas and explained the details about the car. It was a great experience.

SJonez

Sep 16, 2010

Excellent Customer Service. I have driven Hondas for over 15 years and this is my 3rd transaction with Hennessey Honda Of Woodstock. I wouldn't go anywhere else to purchase a vehicle. Tammy Odom, Internet Manager, was extremely helpful and very quick to respond to my email inquiries. Alan Armbruster is a Godsend. He is so personable and he has a genuine connection to people that makes it very easy to establish trust. He was very detailed and knowledgeable about the 2010 Honda Accord I purchsed. Alan sent me a letter within 3 days of my vehicle purchase thanking me for purchasing the vehicle from Hennessey Honda and notifying me of his availability by email or phone should I need anything. Thanks Alan and Thank You Hennessey Honda Of Woodstock!!!S. Jones, Woodstock, GA

jmacd011446

Sep 8, 2010

Best buying experience I have ever had and I have bought a lot of cars over the years. The staff form sales to finance were well informed, professional and polite. They had a great inventory and we found exactly what we were looking for. I will buy my next car from Hennessy Honda in Woodstock.

mitchtina

Sep 4, 2010

Our experience was outstanding from the warm personable greeting at the first steps into the showroom to the final contract signing with the purchase of our new HONDA.The price was exactly what we were quoted and we weren't told that we wouldn't need certain items on the vehicle that we wanted. Another dealer (NOT HENNESSY) had told us certain equipment that we wanted we would not need. From the first handshake and hug to the final paper signed it was more than just a sale it was a family/friend experienceAnyone who wants a new Honda we will tell them HENNESSY HONDA is the place to buy! THANK YOU HENNESSY HONDA

kcmgt

Aug 30, 2010

We initially contacted them because of the positive reviews on the DealerRater website. They put the car on the money to start with. Several other dealers responded with a higher offer and then wanted to discuss either "matching" the Hennesey offer or discrediting the price. Hennesey then located the color and model we wanted, sent drivers to go get it :-) and at pick-up the price was exactly as quoted. "Easy to work with" and "did what they said they would do" are the two things we would say about our Hennesey experience. A simple formula to a successful business!

Kellie I

Aug 24, 2010

I shopped around, and Stacey was able to give me the best price on the car I wanted. I was very impressed by the level of service I received. Stacey was responsive and kind, and I truly felt she had my best interests in mind. Miki spent a great deal of time with me explaining the features of the car and answering my questions, and he even called two days later to check in and see if I had any questions. I will do business again with Hennessy. They made it a pleasurable experience!

cjane

Aug 22, 2010

Very happy with my purchase of the CRV. Had my last car for 15 years and it was a little overwhelming on my side. Mike was awesome to work with on all accounts. Gave me all the time I needed making this choice. Felt that we were his main priority at that time. Due to unforseen conditions I was not able to pick up the car on the scheduled date. Mike worked with me on my time frame in picking up the car. He was not going to be available that day, but called me with the name of the salesperson to ask for. Upon arriving we were greeted by Alan. Alan made sure all questions were answered and the final steps went without any problems. Would recommend this dealership and these two salesmen to anyone wanting to purchase a new Honda.

brillopad81

Aug 13, 2010

I purchased my car by contacting several dealers through e-mail. Stacey and Tammy in the internet department were extremely helpful and found the exact model and color of car I was looking for at the lowest price around. Being my first new car purchase, they made the process painless and worry free.

aoliveto

Aug 4, 2010

This was our second Hennessy Honda experience and this one was just as wonderful as our first. Joe was a great salesperson- very knowledgeable about each Honda that we test drove and very friendly. Great experience with him! Stacy promptly returned every email I sent with good information. Even after I bought the car, she was still willing to help me. They were both a pleasure to work with!!

shahid09

Aug 3, 2010

Nice and easy service. I got the best rate at this location. Nice and friendly staff.I went to some other dealers also but didn't get competitive price. I would recommend this every one. Nice location and i know lot of people get best and nice deal.

sally123

Jul 25, 2010

I was given a price on the phone by a salesman. When I drove to the dealership to buy the vehicle the salesman put me with another salesman so he could not honor the price quote.I feel this was a planed tactic the second salesman argued that "he never agreed the price". This was a tactical scam to get me in the dealership.

lsusanstroup

Jul 4, 2010

We shopped this dealership on-line before arranging to visit. They were very busy but instead of negelecting us, we were given to another, very capable, salesperson. The first salesperson checked in on us. It was a very easy process. We were in and out in 2 hours!

g580676

Jul 1, 2010

I had a great experience using the internet service. Everything went smoothly. Stacey and Dusty made the experience a pleasure. Stacey and I agreed to a price quickly. I was able to verify the lowest cost with other dealers. There were no surpises - walk in and quickly walked out with a new Accord!

LindsayCameron

Jun 28, 2010

Everyone was extremely friendly at the dealership. While buying my first brand new car, I never felt rushed or overwhelmed. Everyone was very helpful! It was also made me more comfortable buying a car from a female rather than a male. She understood what features were important to me and didn't intimidate me during this process.

Teresa Boughton

Jun 28, 2010

One of my best car experiences ever. I contacted Dusty and Stacy over the phone and had already been shopping for an Accord EXL V-6 for quite some time. Told him if he could give me a good rate, I would go in the same day and purchase the vehicile. He gave me the best rate and was very professional, explained the features of the car in details, and I felt very taken care of. Everyone from the financial advisor there to the sales rep were all very nice and knowledgeable. I never felt pressured or that it was a sales job. Thanks!

reece

Jun 28, 2010

Just returned after a long day at Hennessey...but all is good! Internet pricing was $3,000.00 BELOW Blue Book, NADA, and our Credit Union's reference list on a Certified Honda Pilot. Drove to Woodstock from Cleveland, TN. Cliff made the trip worthwile. Easiest purchase I have made on a vehicle. I appreciate Cliff spending 4+ hours with us riding along, discussing vehicles, answering questions, telling stories, and making a sell. No strings attached. Great prices. Great warranty. Realtionship driven dealership. I highly recommend Hennessey. If you are looking for a great value on a low mileage Honda, see Cliff - the Pre-owned Internet Sales Manager! He will treat you well and spend as much time as you need with you. No pressure!

ufpmd

Jun 23, 2010

When I purchase a new vehicle I solicit bids via E mail from all Honda dealerships within 50 miles of me and ask for the lowest "walk out" price. Hennessy (Stacey Finelli) provided me the lowest of all dealers for the 2010 Honda Insight EX we wanted. So even though Carey Paul Honda is only 6 miles from my house, I drove 54 miles one way to deal with Hennessy. The entire purchase experience was PERFECT and all persons we dealt with at the dealership were extremely helpful and enjoyable to be around. These would be Salesman Joe White, Internet Director Stacey Finelli, and Service Advisor Rickey Batey. I highly recommend this dealership to all and will shop here again when I am in the market for a new Honda. I have purchased 7 in the past 11 years, but never have I received low pricing from a dealer like I got from Hennessy. They have certainly gained a new customer and I hope to send others to Hennessy in the future when they have vehicle needs.

Dave Mitchell

Apr 13, 2010

Can't understand the adverse comments re: Hennessy Honda of Woodstock. We purchased a new Odyssey in '06 and have kept up regular maintenance since at this dealership. My wife and I are high mileage, traveling photographers and depend on the quality service rendered here. In fact, Kevin is the most knowledgeable service rep we have ever met. His diagnosis is generally spot on,our comments are correctly annotated and the work is performed quickly and at a fair price. A recent A/C failure in Marble Falls, TX had reps contacting Hennessy and getting a solution, If that isn't long distance service, I don't know what is. Hennessy provides the same great Honda service as we have experienced in many parts of the U.S. You can bet that when the 2011's arrive, we are going to give this dealership a good first look! Right on Hennessy! Keep up the good work!

ten_handicap

Aug 7, 2009

I first called Hennessy Honda Woodstock to get a quote; spoke to David Stillman (I think that's how to spell his name). Over the phone, I made it clear that I have gotten an internet quote from Honda Carland for V6 EX and EX-L and I wanted to know if Hennessy Honda Woodstock was willing to beat the price mainly because live in Cherokee County. They did offer me something little better but not by much. I was informed to come in and ask for Russell Moon because gentleman I spoke to was only scheduled to work until 5 pm. When I showed up I waited 10 minutes because Russell was already supporting a customer and I was Okayed with it until, ten minutes later I got tired of waiting so I asked for someone else. A young gentleman came out and helped us with test driving a car only to find out that I was actually given a quote for V4 Honda Accord instead of V6. Part of this is my fault because I should have gotten this in writing but I didnt. At this point this trip was total waste of my evening and to make things worse, theyd offered almost 3K less for my trade in contrast to what Honda Carland had offered me. From this experience, I will not go back nor recommend this dealership to anyone. They will lie to you and they will rip you off! If you are in the market for a new Honda, I suggest you go see Paul Vejjajiva at Honda Carland. I honestly do not know whether or not I got the best possible deal but this guy is genuine and he will at least help you to get the deal that you are looking for in willingly way.

puchi6

May 22, 2009

We bought from this dealer becasue it was closer than driving over 45 miles to get to Gwinnett. I regret my decision. My sales person was Larry Battle. He was VERY GOOD, though he works in the NEW car sales department, he still helped me more than the USED car sales people did. In the USED car lot they appeared disinterested and indifferent - like they don't have to put that much effort because I am purchasing a used car... Then an item was stolen from my car when I had to take it back to the dealership to get something fixed. I haven't even dealt with HENNESY for a full 30 days yet! I have driven only Honda cars for the past 27 years and this is by far the worst experience ever!! Too bad Larry works there. I would recommend that everyone should only buy from Gwinnett Place Honda. They are awesome overthere. At Gwinnett they treat their customers like human beings and not just dollar signs!

greystreets

Apr 29, 2009

After being led to believe I had reserved a vehicle, I called back to confirm later that evening, only to find out they had sold the vehicle while I was on hold! I would not do business with this company, definitely not worth your time. An absolutely terrible nightmare that wasted not only my time, but the time of my bank and family.

katieb684

Jan 8, 2009

Bought a Certified Honda Accord EX. One month later, the battery had to be replaced. I was traveling and was stuck in another state and had to have AAA come and jump the car. When I contacted my Hennessy sales rep he and the service department refused to do anything about it (no reimbursement for the replacement whatsoever). Very, very disappointed in this dealer and will look elsewhere in the future.

kprivateer

Oct 15, 2008

My son bought a used 1998 Honda Accord from Hennessy Honda on 9/1. By 9/4, this car had transmission problems and had to have the whole transmission replaced. The dealer would not help in any way even though they had done ALL service on this car for 10 years. The gave the car a "clean bill of health" and 4 days later, the car would not go in reverse. Customer service would not help, nor even talk with us on this. My son had saved for 4 years to buy this car and his was very disappointed with his purchase and with this dealership. I have bought my Honda from this dealership, and will not use this dealership again, as my 16 year old son and 18 year old daughter will not either. My son has been telling EVERYONE is the east marietta area of his "ordeal" with this and I believe this is not good customer service and was basically told that this was not their problem.

madder3456

Sep 22, 2008

Drove one hour for new tires. Before trip, service told me I could get the car right in. When I arrived, they said that it would be four hours. They would not let me have a loaner because "they don't do loaners". They did offer to drop me off across the road (whoopie) but couldn't guarantee a time to pick me back up. I also had some problems with items like light covers that started to fall off after owning the vehicle for only two months. They wouldn't fix these items. It turns out that they "rigged" these broken items back in place but did not permanently fix them before they sold the vehicle.

bcaptain78

Apr 26, 2008

I bought a new 08 CRV from this dealership. I drove 350 miles to pick up this car. The following day I noticed that the front wheel well trim is defective. A piece of the trim (5x5 inches) was cut out. I took the pictures and e-mailed them to Kim, the Internet Sales Mgr. She never replied. Her customer service skills suck, not only because of this but because of many other reasons, but I'm not in a great mood now to list them all.After multiple calls to the dealership one of the sales people told me to take the car to the local Honda dealership. A service rep. at the local dealership said that this defect was not covered under the Honda's new car warranty since it was very obvious that a piece of the trim was cut out. He called the Hennessy Honda and asked them to cover $211.00 for the repair. Eric, the New Car Sales Mgr said that they needed to see the pictures before they could authorize any repairs. I re-sent the pictures the same day. After more than 20 calls I finally got a service manager on the line (4 days later) who told that they were not going to pay for the repair because I should have caught this when I did my inspection. He said that I "probably ran into something on the way home". He was very arrogant and said that the "final decision" is that they were not going to pay for the repair. I don't think he realizes that I paid for a new car, and I should have received a new car. Do not trust these people? They had known about this defect before I came to pick up a car. I will make a complaint with the Better Business Biro and I will also sue this dealership. They will not just get away with this. It's not about the $211.00! It's about who is right and who is wrong.

cyndi

Mar 27, 2008

Purchased all three of our cars from Hennessey and they serviced all of them. My husband decided to purchase a Toyota Tacoma a couple of years ago and it is a pain to take into service down at Town Center with all the traffic and service is not that great. The service at Hennessey has been great! and as a person who has no clue about servicing cars I always ask my husband who know cars if this is correct in what they are telling me and he always gives me a thumbs up that they are dealing straight with me. Will always purchase a honda from Hennessey because they are honest in their dealings both in sales and service.

DissapointedinHennessy

Feb 5, 2008

We puchased a mini-van that started having problems as soon as we left the lot. The check engine light came on and the next morning it started blowing smoke out of the tail pipe. When we called the dealership to tell them this happened they were not willing to offer any help. We had our mechanic look it over and he says that the engine is sludged. It may need a new engine. We took it back to the dealer hoping to negotiate and possibly trade it in. They said "you bought it as is and we don't have to do a thing for you." They did agree to let us trade it in, but there was nothing on the lot in our price range. When we tried to negotiate the price on a particular van, Jody, the used car lot manager, said that he was losing money on this particular van and would not budge on the price. We decided to wait to make a decision. We happened to check the online inventory and there was the van we had negotiated over for the exact price that Jody said he was "losing thousands" on. If we had agreed to his price we would have lost all our trade in money and our downpayment. We are now stuck with a van that needs major repairs. We feel that we cannot deal with Hennessy because of their dishonesty and unfair practices.

buildsheet

Jan 28, 2008

My neighbor recommended Tom and I was thrilled at the experience. In and out in less than an hour and a half. I will be back in a few years for my teenage son.

rickevans

Jan 28, 2008

Great Staff, no hassel, straight forward, easy to work with.

mattsamki

Nov 4, 2007

We visited this dealership on Saturday November 3rd around 6.30pm. We were looking for a price and monthly payment information on a Honda Odyssey. Jeff initially and reluctantly took us out and we found a van we were interested in and asked him if there was any deals on the price, he couldn't/wouldn't give us this information exactly but told us it would be around $5000 less than the sticker price, when we asked for more specifics he asked when we were looking to complete the deal and we replied when we found the right car for the right price, he then seemed even more disinterested in helping us and the conversation ended. As we really wanted information on pricing we returned to the showroom and asked to speak to the finance department where we filled out a credit application and agreed to a credit check. After 20 mins or so, Jeff was back with Shane, and told us the montly payment would be in the high $400's, when asked exactly how much he said, $490, could he be more specific...$491, okay not helpful but...how much was the price of the car...he would not answer...what was my interest rate...7.0%ish, when we asked to see some figures in writing he told us we had a pen and should write it down. How hard can it really be to show exact monthly figures when you have all of our financial information and we have picked a car? Isn't the job of the dealership to sell you a car, nobody would agree to buy a car without all of the information and yet Jeff appeared to think we were asking for too much information. We left after this and even though we were very interested in a Honda we will be looking to purchase from another car manufacturer.

bmwbuscher

Jul 3, 2007

I feel Eric and Gene had knowledge that Honda was disconituing the Accord Hybrid in 2008. They sold us the last one they had on the lot. Had they disclosed that Honda was taking ths action I know we would not have purchased the hybrid. I purchased three cars from them within 10 days. One Civic Hybrid, one Civic SI and the Hybrid Accord. After we saw on the TV news that the Accord Hybrid was being discontinued we called and visited the show room. Gene and Eric siad they new nothing about the announcement. Now come on, I am sure they heard rumors etc. I have been in the medical field for 30 years and I hear about changes to medical equipment before they are announced. I understand the car was titled so it made it a difficult issue. What ready upsets me the would not even work with us on a trade in for a regular Accord. They just said you now have negative equity on your Hybrid. All I wanted them to do was give us exactly waht we paid for the Hybrid and I would buy a regular Accord. In luie of that I want a check for a least $2,000 to make up for buying a model that has been discontinued. Of by the way I put a call into the General Manager at Honda Hennessy before I spoke with Eric and Gene and he did not return my call. Yeah, that is customer service. A customer buys 3 Honda's and can't even get a call back.Bob Buscher678-520-5641

WoodstockWen

Jun 2, 2007

I contacted Kim Guinn through their internet sales department and while I rec'd a fairly good "out the door" price; when I showed up last Friday (as I told her I would be there between 5:30-6pm) at around 5:40, I was greeted by her telling me that she was "with another customer" and that it would be some time before ANYONE could help me. I waited around 30 minutes, and not a single person in the showroom bothered to ask me if I was being helped. Every one of their what 10 sales associates ignored me - no one wanted to give me a test drive; no one asked me if I was being taken care of; and no one bothered to find out what the heck I was doing there, standing in the middle of their showroom looking bored. PATHETIC customer service. It's a week later now - I have my beautiful brand new Honda from Gwinnett Place Honda - who by the way was MOST courteous and attentive - not a single minute went by while waiting on the salesman/finance guy that someone didn't ask if I was being helped, or if I needed a drink, or anything. Hennesy needs to get their act together, because even at this point - I won't take my car for service there!

idoicu

May 18, 2007

Was to get money back on my deal, but the next day I was told I would have to wait 10 days for my money. I had a copy of their contract that said the money was "due on delivery". I was told by the manager thats the way it is.

63z2l4

Aug 22, 2006

Took my 2005 Odyessy with 5000 miles on it there seven times for Steering wheel shaking at hwy speeds. They never fixed it. They kept trying to balance the tires. They were putting stick-on weights on to dirty wheels without cleaning them first. When weights fell off they just added more. After the fifth time there were 17 weights on one wheel and some were stuck on over dirty old tape. After the last attempt they abandoned me. I went to Honda Carland and they fixed it in one day. All four tires were out of round. A very, very easy problem to diagnose. Had nothing to do with balancing in the first place. They replaced all four tires. They said they could see the problem as soon as they spun the tires up.

BBGA

Aug 22, 2006

Took my 2005 Odyessy with 5000 miles on it there seven times for Steering wheel shaking at hwy speeds. They never fixed it. They kept trying to balance the tires. They were putting stick-on weights on to dirty wheels without cleaning them first. When weights fell off they just added more. After the fifth time there were 17 weights on one wheel and some were stuck on over dirty old tape. After the last attempt they abandoned me. I went to Honda Carland and they fixed it in one day. All four tires were out of round. A very, very easy problem to diagnose. Had nothing to do with balancing in the first place. They replaced all four tires. They said they could see the problem as soon as they spun the tires up.

DisgruntledGA

Jul 23, 2006

Left a deposit with Kim Guinn, who seemed very uninterested (guess the margin wasn't high enough for her to muster any courtesy). After 2 weeks, she told me my car had "disappeared" in transition from the to-build to the in-transit list. She also told me she "didn't know" when she'd have time to find out what happened. Having wasted 2 weeks waiting and facing total uncertainty, I showed up and demanded my deposit back. She gave it, but no apology or explanation. Fortunately, I found a car at a MUCH more service oriented dealership (Alton Blakely in Somerset, KY--they even drove the car to Gatlinburg so I wouldn't have to drive so far to collect it!), and for $500 less money. AVOID KIM GUINN and HENNESSY HONDA.

ktnr

Jan 9, 2005

Zero complaints about either the sales or service experience. The sales staff was polite, professional, never pushed anything AND offered the lowest price I could find on two different Hondas that I've bought there. Neighbors with Hondas say good things about this dealer (which is nearby). Interestingly, I work on the other side of town and several people there recommened Hennessy Honda over any other area dealer. I honestly can't imagine how they could be any better.