Used Cars for Sale at Honda Cars of Rock Hill in Rock Hill, SC

William McCormick

Aug 24, 2016

Steve Morris and Jim Scott were very helpful in finding me a new Civic in the monthly premium range I wanted. I got a great trade in value for my old car.

Paige K

Aug 22, 2016

My girlfriend recently went to Honda Cars of Rock Hill to look at the new Honda Civic. We worked with Bill through the entire process and couldn't have had a better experience. From the test drive to the financial aspect everything was great. Bill was very knowledgeable and helpful without being pushy and I would highly recommend working with him.

Ellisto

Aug 19, 2016

Honda Cars of Rock Hill is great in customer service and finance. We worked with Bill McGrath and he was great to work with and Shelby was great in the finance department. Pete was able to work the numbers we needed him to work and get us what we needed for our trade. They are wonderful. Been working with Honda in Rock Hill for years.

Carolinadallas

Aug 9, 2016

We had a wonderful experience working with Steve Morris at Honda cars of Rock Hill. He showed us great customer service, putting the human aspect back into salesmanship. They showed us great products at a great price. We would highly recommend this establishment and sales team to anyone in search of a vehicle. Thanks to Steve and Matt for being patient with us and getting us into the perfect vehicle for us. You have created a new Honda lover with us. Sincerely satisfied Eric Miller and Ashley Dallas

tigerfan

Aug 3, 2016

Makayla was great, very helpful, She always take great care of my needs!She went above and beyond helping me. I highly recommend her and Honda cars of Rock Hill.

MarkGaw1938

Jul 23, 2016

Jim Scott was the sales person I worked with at this dealership who sold me a new 2016 CR-V. He's was great! I chose the CR-V over purchasing another Camry from a neighboring Toyota dealership.

Michelle Mendez

Jul 23, 2016

Jim Scott and Matt Donovan went above and beyond to help me get a new car and my son a used car in the same visit!!!! I began working with Honda Cars of Rock Hill several years ago with a very low credit score. I keep coming back because, even with a not so good credit score, they never said no. After 10+ years of hard work and cleaning up my credit I was just able to purchase myself my first new vehicle and help my son get a used vehicle. The purchase of these two cars make a total of 5 cars I have purchased from Honda Cars of Rock Hill and honestly I will always use them for any future purchases I may need. Finding great customer service is hard to come by and they both proved that they know what great customer service really is. They take care of you no matter what the situation is and really work to give you the best deal they can and not many dealerships can say that. In the past, the sales and finance team at this dealership provided me options when no one else would and for that I will forever be grateful! Today, I can say that because of my hard work to improve my credit score and their continued focus on customer service they were able to provide me an option where I could purchase a brand new car when I didn't think that it was even possible...Thanks to everyone at Honda Cars of Rock Hill and a special thanks to Jim and Matt... You both are AWESOME!P.S. Matt Donovan's name was not listed to give a star rating so to make it official, I am giving him 5 stars as well!Thanks,Michelle Mendez

Richard

Jul 19, 2016

I had a great experience from start to finish. Steve is a fantastic sales consultant and answered every question I had. He was very knowledgeable and made my shopping/buying experience a thoroughly enjoyable one. Shelby helped me with the financing, got me a good deal, and made the process efficient and painless.

Shellie16

Jul 18, 2016

Mr. Mayfield provided professional financial services so that we could buy the car we wanted. He was a pleasure to work with and had excellent customer service.

JASON PETER BAAB

Jul 9, 2016

Dealing with Honda of Rock Hill was actually a pleasure given their customer service, flexibility, patience and attention to detail. Most car buying experiences are extremely painful, unnecessarily complicated ordeals. These guys went the extra mile to accommodate our situation and specific needs. Jim Scott was a phenomenal salesman and took the time and energy to make this a good experience, even on a very busy Saturday. Thanks guys.

ulaanmoo10

Jul 8, 2016

I recently went in to buy a car at Rick Hendrick's Rock Hill Honda and was approved. It was on a Saturday. We were given the car and told that all the tags and paperwork would be forward to us. I was so excited. My first new car that I would finance on my own.3 weeks later, (this past Wednesday) I get a call that my financing fell through and I had to return the car to the dealership. I was crushed. But even more so to find out that they had already sold my trade-in. The night before I returned the car, I diligently looked through the paperwork, seeing if their were any loopholes to work to my advantage. I didn't find any. But I did see in paragraph 4 on the back of one of my pages that they did have to return my trade-in at return of their vehicle, Thursday. So that at least provided some comfort. So I was shocked when Matt Donovan, financial advisor, told me my car was gone. I politely showed him paragraph 4 and the look on his sheet white face was of terror. He stepped out of the room and came back in a few minutes later and suddenly they had relocated my car. At another dealership in Statesville. They had bought it at an auction and drove it up there to sit on their lot. They were not supposed to take my car off the lot until all sales were through with my financing, per the contract. Andy, the head financial advisor said that they would have my car back today, Friday. I called all day today and left numerous voicemails. No one would respond. So finally I went to the dealership. Matt finally came and we got the ball rolling on getting my car back. He went outside and got it for me and drove it to the front.I got in the car and my windshield is completely broken, my drivers side door paneling is ripped, the window is stuck at 4 inches open, the cruise control light is stuck on, and my aftermarket radio that I paid 300 dollars for is fried.I went back inside to question them about the condition of my car. Andy told me that they didnt have anything to do with the condition od the car and he is free to move it wherever he wants. They told me they would call the police if I didn't immediately leave the lot.That's how you do business Mr. Hendrick? Give people back their cars in worse conditions than they were sold to you? You were going to give me 1000 for it, now I'll be lucky to get 200."Spot deals" are illegal in most states. SC should be one of them. I would have much rather have been told to come back on another day than have been put through what I've gone through.

J2118

Jul 8, 2016

Bill was a pleasure to deal with! He took his time and made sure everything was taken car of correctly. We enjoyed getting to know him!

Amy8

Jul 8, 2016

My husband and I turned in our Honda Odyssey and they were SO easy to deal with. Bill McGrath was both knowlegable and helpful. We did not feel pressured or pushed to buy and felt like we were very fairly dealt with. So nice to know we have such an honest and awesome dealership in our area!! I would reccomend them to anyone!

nicholas_gardiner

Jul 2, 2016

I enjoyed my experience at Honda Cars of Rock Hill. The employees made me feel comfortable, and helped me with the out-of-state vehicle purchase process. I am very happy with my car.

C.lotty

Jun 29, 2016

My wife and I were shopping for her a car, found exactly what we were looking for, in our price range. Dealership atmosphere was very relaxing and friendly.

Gabe

Jun 22, 2016

We had a pleasant experience with Honda of Rock Hill. Jim Scott was a very courteous and helpful sales associate. We appreciate his patience. We are enjoying our new Honda.

Rachel05

Jun 1, 2016

I went in to just look and wound up driving off with my new Odyssey a few hours later. Steve Morris was the best sales associate ever - not only was he extremely laid back and knowledgeable, but he also went above and beyond to entertain my children while we were there. The day after I traded in my car, I realized I had left something sentimental behind. I called Steve and he immediately retrieved the item from my old car. I absolutely love my new car and would recommend Honda Cars of Rock Hill and Steve Morris to anyone looking for a new car!

jdteegarden

May 28, 2016

Bill McGrath and Pete Pistone took great care of me! When I came in I knew what I was looking for, and what I wanted to pay. I had done my research. The entire experience with Honda Cars of Rock Hill was very low-pressure, friendly, and integrity-focused. I would wholeheartedly recommend not only the dealership but also Bill to you as a salesperson.In addition, their finance Manager, Angie Jones, was great as well. In reviewing the final paperwork she was pleasant, friendly, and did not try to push extra products on us. She did answer our questions about different warranties available but at no point did she pressure us into purchasing anything we did not want to buy.All in all it was great experience! I will most certainly be back when it comes time to purchase our next vehicle.

Larry

May 27, 2016

Jonathan in parts is courteous and helpful. Honda provides parts that meet requirements. We have enjoyed working with them over the past few years. We have enjoyed having a Honda Accord for about 10 yrs now.

Robert Hartzog

May 27, 2016

Bill McGrath found the car I wanted and kept me informed the whole time. He also delivered the car for the exact price he said he would. No last minute add ons etc... Great experience.

Herb

May 25, 2016

The entire experience was pleasant as opposed to my previous encounters with car buying. From the internet to Bill McGrath at the dealership, to Pete Pistone, everything was as it should be for a great car buying experience. Their attention to us as customers and their follow-up on my many questions was very good. I found that they really wanted my business and were willing to go the extra mile to get it. I recommend Honda Cars of Rock Hill.

Q50Buyer

May 25, 2016

The Hendrick family of dealerships were very helpful to me in the Charlotte market when I was looking for a newer car. I originally worked with a location in Concord who helped me find the dealership in Rock Hill with the car that I wanted. Bill McGrath and the rest of the team at Honda Cars of Rock Hill were very helpful in my purchase decision and provided with me great customer service and a hassle free experience. I would recommend Bill and the rest of the staff to my friends in the market for a car.

Adonatelli94

May 25, 2016

Went last weekend and they set me up with a great deal and a great 2015 civic. We worked primarily with Jay Edwards, he was awesome. Also, we were helped by Peter Pistone, Russ Crumpton, Andy Hicks and Fred in Finance. I. I would highly recommend this dealership to anyone looking for a car. The experience was top notch

Anita2016

May 25, 2016

Great experience with Mario in parts. Very helpful to have a team that works together to make your experience a good one. Keep up he great work

JMerriken

May 24, 2016

This is our second new car bought from a Hendrick dealership and from Jim specifically. The warranties available are fantastic, and buying was easy with such a knowledgeable salesman knowing his field and caring enough to find the customer a perfect match in specs and price.

Bill

May 23, 2016

Excellent experience. Jerry was spot on throughout the entire process as was Matt in financing. I drove over 240 miles and would do it again. The level of professionalism throughout the entire dealership is the best I have ever experienced. Thanks for the out standing job!!

Raymond Pawlowicz

May 23, 2016

We dealt with Jim Scott in purchasing a 2016 CR V Touring. His knowledge, personality and professional presence is a credit to him and your dealership. I would recommend anyone going to Honda Cars of Rock Hill to seek him out. He spent as much time as we felt we needed going over every aspect of our new car and we thank him for this. Everyone we dealt with was great.

Keithea

May 22, 2016

If you are ex military then you know that is the highest praise that I can give, I have kicked many a tire in my sixty eight years, and this is the best that I have ever been treated. The deal was the best that I found and I had checked over five other dealers. NEVER any pressure. Always friendly. The whole staff is fantastic!!!

keithea

May 22, 2016

If you are ex military then you know that is the highest praise that I can give, I have kicked many a tire in my sixty eight years, and this is the best that I have ever been treated. The deal was the best that I found and I had checked over five other dealers. NEVER any pressure. Always friendly. The whole staff is fantastic!!!

Ddonatel

May 22, 2016

I received a flyer in the mail that said, "110% of Kelly Blue Book Trade Value," for my car and then showed a price on the 2016 Civic that looked more like a lease price. I had been thinking of downsizing my car (Chrysler 300 with a Hemi) and my son's college car needed to be replaced as well. I figured I could accomplish both for about the same payment. It was enough to get me in to the dealership. Our Sales Consultant was Jay Edwards and I have to say, from the moment we got there, he was excellent. I'm a sales manager myself, so I always like dealing with someone who knows their product well. Jay was very knowledgeable, taking the time to explain and demonstrate the different features of the vehicle. We also dealt with Peter Pistone the Sales Manager. It took some negotiating to get there, but Peter was able to put together a deal, giving top dollar for my car and two well equipped 2015 Honda Civics (EX) with a lot of features we wouldn't have gotten on the base 2016 Civic LX, for right around the same payment I was making on my Chrysler. Win, Win.

Myork867

May 20, 2016

Bill McGrath was absolutely wonderful! It was my first time buying a car and he was insightful and helpful. He helped me with all of my questions pertaining to my bank and the paperwork. I literally went to the lot twice that week, once to pick out the car and the next day to pick it up. He utilized email and made it as painless as possible.

Kevin Hahn

May 19, 2016

Just got my Accord EX, Steve did great finding the exact car I wanted. It wasn't easy, but he made one happy customer. Thank you Steve!

HondaLover

May 14, 2016

Just got the Honda Accord Sport 16. Steve is definitely my favorite sales rep. There. He doesn't pressure you into anything and gives you details about every nook and cranny of the car.

Patronij

May 14, 2016

Just bought a new Odyssey! The salesman listened to our questions and concerns and was very knowledgeable. He worked well with all departments at the dealership to get us what we wanted. Very pleased!

Satisfied Customer

May 12, 2016

I am glad I found my vehicle at this dealership. The staff was friendly and my salesman, Bill McGrath, went over and beyond the call of duty to make sure I was satisfied. I would definitely recommend this dealership to anyone who needs a reliable vehicle.

Katherine DenioKat

May 11, 2016

I had a great experience at Honda Rock Hill...Jeff Rhodes found exactly what I wanted and had it on the lot in a few days. I love my new Pilot! Thanks Jeff!

KTByrd526

May 10, 2016

Thanks to Bill and Angela! They made the experience almost seem less and very pleasant! Bill was a phenomenal sales man and very helpful with everything! Angela was extremely helpful and pleasant as well! We have bought about 5 cars from Hendricks now and been a loyal customer for many years because of people like this!

billd

May 8, 2016

Buying a new car is one of our least favorite things to do. We just bought our first Honda, a new Odyssey, and it was the least painful car buying experience we have ever had. Our salesman, Steve Morris, was fantastic. He was not pushy at all, but was very friendly and helpful. We almost bought a vehicle at another dealership the day before, but due to a terrible experience we walked away and went to Honda. We will be sure to return to him when it's time to replace our other car as well.

Jmoore123

May 7, 2016

If you're ever unsure about how to go about buying a car or where to start, I highly recommend Honda of Rock Hill. They were so kind and knowledgable of their vehicles and definitely did NOT try to push you into making any decision.

Diazgirls

May 2, 2016

We were ready to trade in our Honday Odyssey and purchase a Honda Pilot we had such a smooth and pleasant experience throughout the process and our salesman Bill McGrath was awesome.

Mharper1835

Apr 30, 2016

Jay Edwards was my salesman and I had a great experience purchasing the car. He was nice, professional, and very helpful. Thanks Jay for all your help!

beverly

Apr 30, 2016

I had a great experience with this dealership. David Martin (service writer) called me twice to explain what was going on with my car and went to great lengths to explain and have the problem fixed. Definitely recommend this dealership!

Lindsey Hrichak

Apr 27, 2016

I came to Honda of Rock Hill to trade in my older Honda for a new one. I was very specific about the type and color of car I wanted, but it still somehow got missed when I came in to pick up the car. I was disappointed, HOWEVER, Andy Hicks went totally above and beyond by getting me a new body style with the color I wanted and was willing to work with me so that I left happy. He was able to turn my experience from a so-so one to a great one, and because of this, I will give them another try if I am in the market for another Honda in the future. Fred Woodfin was also very helpful and knowledgeable, and Jimmy Colon was friendly and I felt as though he genuinely cared about me and my experience. I also worked with Shawn in finance who was extremely knowledgeable and prompt with his answers to any questions I had. Although I wish some things would have been handled differently, my overall experience was better than average because of the effort they took to rectify my situation. You don't find that everywhere!

Minor Gaskins

Apr 26, 2016

Clyde Avery was great to work with on buying a new car would recommend him for your next purchase

mike

Apr 24, 2016

Bought a Honda Pilot and was very pleased with dealership as a whole and in particular our sales rep Bill McGrath. Easy to work with and he found what we were looking for without giving us the typical pitch we all dread as buyers. First class...

aallen

Apr 24, 2016

We worked with Bill McGrath to find a car that fit us and our growing family! He took the time to search for the car that we wanted and never rushed us to make a decision. He was so easy to work with and I would definitely buy another car from him!

civicowner11

Apr 19, 2016

We were lucky to meet Bill McGrath. He is new, but we actually had fun buying our new Honda Civic! He let us take it home for the evening and we came back the next day and got a better deal than expected. I highly recommend him! Thanks Bill.

Kristen Eyler

Apr 19, 2016

I took my 2013 Honda in for an oil change, and went home in a 2016 Honda Civic EX-T!! I wasn't pressured at all. I explained to my awesome salesman what my concerns were regarding my lease, and the best option for me was to end the lease and finance a new car. He showed me a beautiful Civic EX-T that I fell in love with! The price was right, and he figured up a monthly payment that I was very happy with! I would definitely recommend Honda Cars of Rock Hill to my friends and family. And if you have young children...Bill was excellent with my son! When I was busy in the Finance Office, Bill entertained my four year old son with a ride around the parking lot on a golf cart!

Keysha305

Apr 19, 2016

Jay Edwards was my salesman. He greeted us with a smile and no pressure. He listened and found exactly what we were looking for! The absolute best part is, we were not there ALL day. ?? Thanks Jay you are the man!

westdt1

Apr 16, 2016

This is the second car bought here and can't say enough good things about the sales team and service department! Great buying and service experience!

Spellmon

Apr 13, 2016

Glad I stopped by. Jay Edwards was my salesman. He was very friendly, helpful and knowledgable. He made the whole process easy. Thank you Jay.

Bruce & Susan

Apr 8, 2016

We just came in for a look at a possible replacement car and maybe test drive one. From the start we were met by the sales rep and he listened to what we were looking for and to our surprise hw led us to the exact car we had been considering. The style, color driving visibility were every thing I wanted and insisted on. What were the chances of this happening in the very first 15 minutes.

Barbara Horton

Apr 7, 2016

What a great buying experience I had dealing with my salesman Steve Morris! I bought a Honda CRV and did not have any problems! Very pleased with his service! I will definitely recommend him to my friends and families who are looking to buy a vehicle.

Jaybo73

Apr 5, 2016

My wife and I drove into the dealership to look at a 2016 Acura that we had seen online. We meet Bill McGrath a great salesman very down to earth and very easy to talk with. He meet our needs and with the help of the other staff members they gave us the best price, best service.

golfinsc

Apr 5, 2016

I came to the dealership looking for 2 cars. We had them somewhat picked out already and Al LaPorte helped us though out the whole process. He was very friendly from the time we met him. He made it easy. It was a smooth and pleasant transaction.

Edona0607

Apr 3, 2016

Great Dealership. My daughter in law has purchased 3 cars and loves it. My next one will for sure will purchased here. And we cannot say enough about Teresa In the parts department. So helpful with every visit.

Donna Smith

Apr 2, 2016

I have bought three SUV's from this dealership and never had an issue with any of them. Teresa Butler is by far the best!! She gets whatever needs to be done and done right!! Service is such an important part of owning my cars and keeping me coming back to HC of RH. Keep up the good work.

Tstover

Apr 2, 2016

I came to your dealership after leaving pep boys auto zone about my check engine light. Every one said it was a costly repair. I went to Honda cars of RH and went into parts. Teresa was there and I told her what was going on . she asked me a few questions and it turned out to be my gas cap! Honda cars of RH rocks!!! I will tell all my Honda friends to come there!

robinson, donna

Apr 2, 2016

Jay Edwards is a very good salesman. Very knowledgeable , not pushy, very helpful in working with me to get me where I needed to be for this trade. Would recommend him and the dealership to anyone. He and the whole team worked hard with me to get me within my budget needs. Best salesman, staff and managers around. I look forward to good service from them for many years. Thanks again Jay.Donna Robinson

Gma0929

Mar 31, 2016

Bill McGrath and all the folks at Honda cars of Rock Hill were customer focused and worked to help me accomplish my financial and car features objectives for this purchase. They had to acquire the car I wanted from another dealer but did so and delivered the new car to me in a timely fashion.

lowery89

Mar 26, 2016

Steve made my car buying experience great! He is so helpful. He really puts the needs of the customer first! I know I bought a great car for a wonderful price!

Ms. Pal

Mar 21, 2016

I have previously bought 4 Honda cars, 3 of them in Rock Hill. Mike Lanier was recommended to me by a friend who assured me Mike and I would work well together. How right he was. Mike was well informed about the products and patient with my constant questions, When I finally made up my mind Mike made certain all the t 's were crossed and the i's dotted. I drove off completely satisfied with this car buying experience. Working with the finance people has sometimes been less than positive for me. But not this time. Both Shelby and Fred were very easy to work with. In fact I bought my last Honda from Fred 4 years ago..I was a pleasure to work with him again.

Angela Purnell

Mar 15, 2016

Jay was extremely helpful. He answered all of our questions and helped us find the exact van we were looking for. He treated us like family and I would definitely recommend him to everyone.

Sue Bear

Mar 14, 2016

My experience was great. Very professional and the customer service was awesome. Jay went over and beyond to help me get into my new vehicle I absolutely love. I would recommend people to this dealership to anyone who's serious about purchasing a vehicle.

FamilyGuy

Mar 7, 2016

Bill was the "anti-carsalesman", and in my case that was a great thing. Let me calrify. My experience has always been that car salesmen were like nails on a chalk board to interact with. Bill and the team at Hendick Honda of Rock Hill were a good group of people, made our visit exceptional, and helped me and my growing family find what we needed at the price we could be happy with. I highly recommend these folks !!

Kati.Robertson

Mar 4, 2016

I had in mind to purchase a newer Honda for a few years. After saving for a down payment I took my business to Honda Cars of Rock Hill, despite living in Charlotte, NC and having other, closer dealerships to choose from. The reason for this is my family has done business with HCoRH for many years, and we have always been satisfied. I was currently driving a Honda Civic that I did NOT purchase from HCoRH but I used them for maintenance on the vehicle because they provide such stellar customer service. I arrived at the dealership on a Saturday morning and was greeted by Steve Morris. He was very patient with me as I went through the test drive process of three cars: the HR-V, CR-V, and Pilot. Going for the test drives felt like taking a quick drive with a friend; he was easy to chat with, knowledgeable about the vehicles, and all around a very easy-going salesman. After deciding on the CR-V, we talked numbers. The initial numbers were a little more than I had planned so I asked for a few days to mull it over. At this point, most dealerships would put the pressure on, but not Steve. He completely understood and sent me on my way with all the information I'd need to make a sound decision. I cannot emphasize enough how much this means, as a consumer, to NOT BE PRESSURED into buying something.The next day, after reviewing my budget, I reached out to Steve with a few counteroffers. He got back to me within a few hours and together, we reached a number that was agreeable for both myself and HCoRH. This was on a Sunday, so they needed time to get the car I wanted from another dealership (they had the make/ model I wanted on site but not the color). We agreed to meet Monday evening and finalize everything. I went back to the dealership Monday. There was a bit of a delay in my car arriving but nothing too serious and it allowed us time to finalize the paperwork. The thing I appreciate most about this specific part of the sale is when Steve, along with Shelby Mayfield, explained finance options to me and helped me understand why it might be a better route. I had initially planned to pay for the car outright but they helped me get an interested rate that was competitive enough to justify financing it (I'll pay LESS in interest on the loan than my bank will pay me in interest on money in my account so it was a no-brainer in my case). I 'splurged' a little and purchased a few additional maintenance packages, and speaking from experience, I can say they truly stand behind their maintenance work. Around 8:30 pm Monday I sat in my shiny, new, 2016 CR-V. Steve showed me the ins and outs of the technology, and made sure I felt comfortable before hitting the road. It's only been a few days since I've had the car but I've always driven Honda so I know I'll be more than satisfied and will be able to drive this car for many years to come. I could not be happier with the customer service I received throughout the purchasing process. If you are even considering a new Honda, this is the place to go. They understand that purchasing a car is a big decision and are more than willing to give you the information, and time necessary to make a decision that is best for you. If you can work with Steve, I highly suggest you do so. I am sure the other salespeople are just as great but I can say with certainty Steve is wonderful to work with. Thank you, Honda Cars of Rock Hill, for making this car buying experience such a positive one!

corythreatt

Mar 3, 2016

Purchased a 2015 Civic from Steve Morris at Hendrick Honda in Rock Hill, SC recently. Went in looking at pre-owned and left with a new Honda for the same payment that I was looking at with a pre-owned vehicle. Steve was excellent throughout the entire process. Would definitely recommend this dealership and Steve specifically to anyone looking to purchase a new vehicle.

teampilot

Mar 2, 2016

I have to say that this was one of the best car buying experiences my husband and I have had. Robert was very knowledgeable and easy to work with. He was not pushy in the slightest. He took time and did not make us feel rushed or pressured. When it came time to negotiate price he advocated for us and helped get us the best deal possible.

Canada1

Mar 1, 2016

All Around Great SERVICE! Couldn't have asked for a better salesman! Not pushy, very helpful. Worked with us and our budget to get us exactly what we wanted. Thank You!

Flygirl727

Mar 1, 2016

Jay Edwards is the best car salesman! He was very nice, he was very knowledgeable and if he didn't know, he was honest and said so, but found the answer for me. He was able to answer all my questions and got Pete Pistone, the Sale Manager, to come help make us the deal we needed to get the Honda Pilot Elite to come home with me! Thanks, Jay and Pete! Thanks also to Fred Woodfin and Shaun. This experience was the BEST!

BamaFan1

Feb 29, 2016

Bill helped us to find and evaluate our new Honda HR-V. He was very helpful in providing us with answers to our questions. He made it very clear that he would not be pressuring us and that he would let us set the pass and desired interaction for the purchase. Bill was exactly the kind of person you want to work with in such an important decision.

Anderson

Feb 29, 2016

Al LaPorta was a pleasure to work with. He was knowledgeable and most helpful. Never pushy or in a hurry. I met with him first and then checked out several other dealerships. I returned to Rock Hill specifically to buy from him. He answered all of my questions in a most straightforward manner so that when I left with my new car I was well prepared.

tmurphy

Feb 26, 2016

This is the third car I have bought from Jerry and the 2nd from Honda Cars of Rock Hill. Both times I got what I requested with both the car and the payment terms. They prepared all the paperwork and delivered the car to me - EASIEST process EVER. I will continue to buy from Andy as long as I buy cars.

Seaflare

Feb 26, 2016

My wife and I showed up a Sunday to see how comfortable I would be in a couple of different models. The sales staff were relaxed, friendly, and most importantly, didn't throw any gimmicks in our faces. We took one vehicle home and it wasn't the one, but the next day I went back and found the right car for me. I couldn't have asked for a smoother experience involving my trade-in and clarity in costs for the vehicle I wanted. We've been bringing one of our vehicles to this location for service, and now there will be two.

Hondagirl

Feb 23, 2016

First car ever bought at a dealership, knew which car I wanted, asked to test drive and then it was in our driveway a couple hours later. Steve Morris made it a very easy going experience.

MichelleG

Feb 23, 2016

Let me just say, that from the time you walk through the doors, there is a great vibe. Everyone is very friendly and our salesman, Jim Scott, could not have been more professional and courteous!! My husband and I give this sales agent and his team an A+++! Rus, the sales manager, was very helpful and between he and Jim they both really went the extra mile to find savings. I do have to also add, the finance manager, who went beyond and found us the better interest rate :) Thank you for all your hard work. We love our 2013 Honda Odyssey EX-L!!**The bottled waters and popcorn was an extra little something special. Thank you for everyone's smiling faces and casual conversation during the wait**FYI, this is the second vehicle in 10 years we have purchased and both came from a Hendrick Honda dealership. Par above the rest! We need a Hendrick Honda dealership in Asheville :)Michelle GillespieAsheville, NC

tom

Feb 20, 2016

Steve Morris salesman. extremely helpful in describing the Honda Pilot and test drive.When purchased the vehicle he made the time to show us in great detail all the features of this vehicle.

Karoon

Feb 19, 2016

Great dealership! Jay was very professional and helpful without making me feel pressured. Very knowledgeable and informative about the car I was buying. The most stress free way to buy a car!

Stephmarie_cee

Feb 18, 2016

My salesman Jay was the definition of no pressure sales!! He sold me the car with his cool demeanor, knowledge, and attention to detail. Jay showed me things about the car I wouldn't have even thought of asking about, being it was my first time buying. My Honda experience was great and my salesman was an ideal car salesman. I also had Phil who was great and gave me some good laughs through the process. Everyone was overall great and comforting throughout ????

Tlongfi

Feb 18, 2016

This was my first car purchase experience, and it was much less stressful than I was expecting! Jay was very patient and forthcoming with information and worked hard to find me the perfect car for a reasonable, affordable price.

Sharon

Feb 18, 2016

I was not wanting to get a new car, but since my 2012 Odysseywas totaled, I had no choice. Everyone at the Rock Hill Honda dealership was very helpful. I knew I wanted another Odyssey because there is nothing safer on the road! Jay and Shelby were very helpful in getting us in our new van at a great price. Jay also continued to follow up to make sure everything about our new ride was perfect. A relaxed, no hassle atmosphere. Thanks!

2016 Civic

Feb 12, 2016

My wife and I recently returned to the U.S. after spending 10 yrs. abroad and were in need of a car immediately. We met Bruce Rudd on the lot and told him what we were looking for (new Civic) and he quickly showed us what was available. After a little back and forth on the numbers, we agreed on a fair price and he efficiently guided us through the rest of the process. Our experience with the dealership and especially with Bruce was refreshingly enjoyable. We will definitely buy our second car from him in the future!

vikeduck

Feb 11, 2016

I am 45 years old. Bought roughly 10 new vehicles in my life. They have always been the same. You prepare yourself to be pounced on before you turn off your car. Get fed the overly fake "niceness" looking at the cars.... then they turn into something else when you sit in their office. You typically get annoyed by the 3rd bad offer they come to you as they waste your entire day.We got none of that at this dealership. Jay Edwards waited for me to come to him. He did not coax me into the highest priced car. He listened to what I wanted, and left it there. I went in on a Wednesday, and told him I wanted my wife there before making a decision, and again, no pressure. I locked in my surprisingly great price with Mr. Pistone, the sales manager via email on a 2016 Honda Odyssey EX-L. We could only come on a Sunday, which was Jay's day off, and he still came in to get the deal done. After the financing was done, Jay helped us take the car seats out of our trade-in, and made sure we felt comfortable with all the new features before we left. Our whole process was roughly 2.5 hours as opposed to an entire day in previous occasions.Very happy and satisfied customers, and will buy from them again in the future.

CRV FANS

Feb 3, 2016

My wife and I bought a 2016 CR-V EXL with navigation. We wanted white with black leather interior. It turned out that there were only 2 available in the Southeast US! Steve Morris and Pete Pistone made some phone calls and got us one of those 2 cars. They sent someone to Raleigh and brought it back for us. In addition, Steve is awesome! He spent a lot of time making sure that we understood how to operate everything in the new vehicle...including the navigation system. If you want a sales guy with lots of knowledge and a relaxed personality, call Steve. One other note: Shelby Mayfield, in finance made some very good suggestions about the extended maintenance offerings that helped us make informed decisions.

AndyL

Feb 3, 2016

Purchased a new HR-V and the sales person Bill McGrath provide excellent service, answered all my questions quickly, and more importantly listen to my concerns..Great car dealer.

sk

Feb 2, 2016

Wonderful purchase experience. Steve was very organized, had my vehicle ready to go when he said he would and had me in and out in a jiffy.

djatthe lake

Feb 1, 2016

I found the 2010 ford f150 while looking on internet and called to make sure truck was still there and drove to Rock hill and met Jim Scott. We took test drive and made the deal and drove the truck home that afternoon. Jim Scott and Fred Woodfin were both pleasant and made me feel comfortable doing the deal.

Lenaj

Feb 1, 2016

I had a horrific experience at a Concord Honda dealership and decided to make a purchase at a different dealership. Steve was very professional, friendly, patient, and very loyal as my sales representative. He fixed a few minor issues immediately. Steve was very detailed in explaining terms within the paperwork, and the car details. I will definitely buy another car from Steve.Selena

Rita3CRV

Jan 30, 2016

Steve Morris was honest, knowledgeable, courteous, friendly, helpful and very easy to work with. No pressure - just interested in meeting our needs. This all made for a great car buying experience.

Mjcreations

Jan 22, 2016

I am a single woman and have always been treated with the utmost respect from everyone at Honda.I just bought my second car (new) from Walt. He's the best!

Audrey678

Jan 21, 2016

Bill McGrath was wonderful! He made buying a car a pain free event. He had all my paperwork ready to go and my car taken care.

mcleodb

Jan 21, 2016

Steve was great to work with; he was very friendly and listened to exactly what we wanted. He made buying a car so easy. Excellent service.

SteelerFan

Jan 20, 2016

I walked into the dealership and was greeted by Mr. Al Laporta who was knowledgeable, friendly, (but not a Steeler fan) and fair. Told him what I was looking for, showed me my options, took 3 test drives and was allowed to take one home for an over night test drive. The next day we signed papers on a Certified Used Car. Thanks for making the process relatively painless.

twinharper

Jan 15, 2016

Went in for an oil change (thanks, Adam) and began talking to my favorite salesman. Went home with a 2016 Honda CRV Touring edition. Al LaPorta is the best salesman I've had (twice now). He listens, understands, and works FOR you. So happy with the beautiful new "toy"--lots to learn but highly recommend him when you want to even look for a car.

Angela

Jan 11, 2016

I went to HCOR in search of a 2003 honda due to my returning to college. I wanted something kinda small with good fuel efficiency, mechanically sound, wouldnt tear down my Pocketbook and of course...LOOKS good. Jim Scott was absolutely MAGNIFICENT in helping make this happen. From start to finish, he was honest, sweet, straight to the point, and not to mention funny, lol ( he kept me & my family smiling). I can't remember a time when a Salesman made me feel so comfortable...I didn't have a chance to get anxiety because he kept giving me positive things to think about & to look forward to. Long story short, I drove off the lot with a 2013 Kia Forte ( with Warranty) and MOST of all...it won't TEAR DOWN my pocketbook. I also would like to give a loud shout of THANK YOU! To Shelby Mayfield (Financial/ business Manager). He took the time to answer ( to the best of his ability) any questions or concerns that me or my huaband had. He searched thoroughly to find efficient warranty packages that would allow us to ride as "worry-free" as possible. He gave PATIENCE a new meaning...lol. I was tired of my ownself but he remained calm while we decided amongst ourselves. Thank you, thank you, thank you. HCOR Staff---you guys Rock!!!

Dolphinbp1

Jan 11, 2016

They identified my needs and wants and led me to the car that meets them. They are also flexible to all circumstances! I love my Honda Pilot! Thanks Bill!

Love311

Jan 9, 2016

After visiting another dealer who showed me cars that did not match what I wanted, I was feeling frustrated. Steve was helpful, kind, and did not try to talk me into a car. He was very knowledgable about the Honda Accord. I ended up buying a CPO Nissan from him, which is what I wanted. Steve was never pushy and gave me and my husband a chance to talk privately about the cars we test drove. I had a great experience with this dealership and Steve Morris.

Tammy

Jan 8, 2016

I had a glitch in my electronics after changing he battery. Kerry came out to the lot and fixed it for me right shortly after I drove up. Also, Gus and several others went out of their way to help me with the problem. I drove away within the hour and it was fixed. They were very timely, accommodating and helpful.

William Purcell

Jan 3, 2016

My wife Angela was looking for a new car and after months of research decided Honda was the way to go. Before going "shopping" Angela told me she was afraid to talk to the salesman for fear of getting a bad deal and asked if I would negotiate the deal Solemnly promising to be quiet unless I felt it necessary she speak. I reluctantly agreed, put on my best "I'm a butthead face " complete with attitude and off we went to the dealership. We went to the dealership, found my wife her dream ride and met for the very first time our salesman Steve Morris. Mr. Morris introduced himself And before I could say anything he ( Morris) did the smartest thing a man in sales could do. He ignored me completely and concentrated his full attention on my wife. It was wonderful the way he made Angela feel at ease and even at times empowered with the situation. He was very skillful in using the personal approach by finding common ground topics to make my wife comfortable and gain trust. My negotiation skills were now reduced to three phrases.. yes dear, if that's what you want, and, if it makes you happy. Do I think I could have gotten a better deal on trade in and payments? Maybe but Steve Morris made this such an impact on making this experience positive and pleasant it was worth any extra expense to see Angela smile happily as she ( not me ) negotiated for her new car. Mr.Morris also took time to show Angela all the "bells and whistles" of her new car. Well played sir, Great job! Oh yeah, the popcorn was pretty good too.

Mark M (Charlotte)

Dec 30, 2015

Stopped in at 4:30 pm on a Sunday, 30 minutes before store was scheduled to close, and had the car I wanted to lease, at the Right Price, confirmed by 6:00. Appreciate the staff staying late to get things squared away. Highly recommend Steve Morris, and team, to everyone looking to purchase/lease a Honda!

csy_pope

Dec 28, 2015

I just purchased a 2016 Accord EX-L from Honda Cars of Rock Hill. Aside from being elated with the quality, handling, and feel of the vehicle-I am also very grateful for the courteous sales staff at Honda Cars of Rock Hill. I dealt with Jim Scott- a very humble and unassuming character. This is my second purchase from Jim at Honda Cars of Rock Hill ( 2013 Honda Odyssey on 2012). Jim was a pleasure to work with-walking me through the various options and upgrades-also very patient and understanding while working through the decision making process-and got me the deal I wanted. If you're looking for a no pressure professional buying experience-this is the place, and Jim is your guy!! Also-i need to mention Russ-the sales manager-worked diligently with Jim and I to approve the phenomenal deal. There's a right way to buy a car and these guys got it right.

treyhovis

Dec 23, 2015

We traded for a 2013 Honda Odyssey van. The staff was great. We went through several vehicles and they were patient. Very helpful with all vehicles we looked at.

Wayne/Kym

Dec 23, 2015

When we called to get information about buying a car, we told Al, our salesperson, that it was very important for us to expedite the transaction; we didn't want to be in the dealership all day long. We went in, drove the car, bought the car and was out the door in about 1.5 hours; all thanks to Al and Paul. Now that's fast!!! Everyone was extremely professional and Experienced! Thanks for making our car buying experience so easy! We will be back....

grancracker

Dec 4, 2015

Your comfort is what Honda of Rock Hill stands for primarily. They'll sell you a great car at a great price and make sure your creature comforts are also addressed, resulting in a pleasurable experience in car buying. That sounds like a misnomer but at Honda of Rock Hill in South Carolina they put the You in Y'all.

15Hcar

Dec 3, 2015

Bill MacGraff was AWESOME! I must have driven seven CRV's before the perfect one was found.He made a special trip to bring that vary vehicle to the dealer, as it was something online. Andy Hicks, Joel Suggs ,Pete Pistone and Russ Crumpton Were also a please to deal with and/or meet.

imani17g

Dec 2, 2015

While I would not go so far as to say that EVERYONE at this location exhibits great customer service, I was very pleased with my experience with Jay Edwards. He was patient in understanding that this was my first time buying a car and I felt confident with the safety and quality of the cars that he showed me. He was very willing to work with my budget and my needs.

Markdenise

Nov 30, 2015

Pete was very helpful with coordinating the sale and explaining the back end of the agreement. He was direct and friendly and delivered on every promise he made. Thank you!

Harley1968

Nov 28, 2015

Wesley and Pete are great guys they kept it simple and the service was great they have a knowledgeable and helpfull staff to help you have a grat experience buying a car.

tringali

Nov 27, 2015

Everyone we encountered was willing to help and wanted to provide the best services. Our family always enjoys buying from this Honda dealership. We would gladly reccomend anyone to this dealership. As always we had a pleasant experience working with Honda and look forward to working with them again in the future.

Edwardsk

Nov 23, 2015

I went to the dealership and Jim Scott did an awesome job services me and making sure all of my needs were met. When you have someone that will make sure you are covered from the time you walk in to the time you leave it makes you appreciate the business. I would recommend this dealership to anyone especially if it is their first time purchasing.Thanks to Phil as well, they have truly hired a great team of employees to service clients, keep up the good work and I assure you I will be back to purchase more cars

RH Beavers

Nov 22, 2015

I had done my homework on a used car for my daughter and was shown their used cars then gave me other options. Robert did a great job with his patience and explained the sale. Russ then with his calm demeanor explained it further and gave us a clear understanding of the purchase and warranty,Our second trip we finished with Steve and he sealed the deal. The vehicle was for my daughter and we used this as a life learning lesson. Thanks Honda Cars of Rock Hill!!!!!!!!

curl1030

Nov 22, 2015

Love this dealership. Andy Hicks is the best! My CRV is the 4th car I've bought from him over the years. I've used Honda Cars of Rock Hill for all my service needs since purchasing my CRV two years ago. Gus and Roy in the service department never fail to take good care of me. Everyone is friendly and genuinely interested in making my experience at Honda Cars of Rock Hill a good one.

Karoon

Nov 20, 2015

Honda Cars of Rock Hill has an excellent service department! Always efficient and friendly! The staff is always courteous and polite. I have never had anything but great service!

Hannah

Nov 18, 2015

Tim Oakes was my salesman and he made my experience seamless from beginning to end. He made sure to provide the highest level of service and ensured that I was buying the exact car that I wanted. He took the time to show me various models and explained to me the difference between each model level. He even took the time to understand my personal situation and made sure that my payment options worked for my specific financial situation. I have never had a car salesman take the time to help me make a decision on a personal level. Additionally, when I came back a couple of days later to purchase my car, he took the time to give me a tour of the dealership. As a female, that really meant a lot to me. It made me feel much more comfortable to know exactly where to go for parts, service, etc. This was the best car buying experience I have ever had! I would recommend this dealership to anyone who is looking to by a new or used car.

old man

Nov 16, 2015

Mike Lanier was our salesman for our experience of purchasing a new car. Mike was really good to work with. He asked us what we wanted in a car and he showed us three different models, and worked out very good prices on each one. I would recommend Mike to anyone and I will. He was very professional about the whole experience, no pressure at all.

Summer

Nov 15, 2015

Worked with Bill McGrath on the purchase of a 2013 odyssey. He was wasn't pushy and was very helpful. He was able to answer all our questions and work for us. Thanks Bill, we will definitely recommend you and Honda cars of rock hill to friends and family

New to Honda!

Nov 13, 2015

Jay Edwards was a knowledgable no-pressure sales man. We appreciated the opportunity to talk and decide without being rushed or harassed. I would definitely recommend Jay and Honda of Rock Hill!

sguptill

Nov 13, 2015

30 minutes after submitting my online application showing interest in a new car I received a call from Jim Scott, a sales consultant at Honda Cars of Rock Hill, he asked me about what kind of cars I was interested in and assured me to stop by and take a look and I'd find the car I would like. After test driving three cars I found the car I loved and went back to the dealership two days later after thinking it over to make a purchase. Within two hours I was driving my new car home. The experience as a whole was great and I did not feel hounded by car salesmen like at other dealerships. Jim even filled the almost empty gas tank up for me before I left.

WhiteFit

Nov 10, 2015

Honda has a great car and hires great folks to represent their product. They are conveniently located and did all they could to get my vehicle as quickly as possible.

A Happy 2016 CR-V Owner

Nov 9, 2015

Honda Cars of Rock Hill is the best! As soon as we walked up, we were greeted kindly and in a way that was not the beginning of a sales pitch. We left the dealer with a lot of good information and went around to other dealers for comparison. We made our way back to Honda Cars of Rock Hill. We ultimately decided on a Honda CR-V and are extremely happy with our purchase. Shelby Mayfield was very helpful and knowledgeable. He even explained the cons and PROs (emphasis added since this is rare) of other makes and models to ensure we made the right choice in car for us. He even followed up after the sale to make sure we knew how to work the interior settings and enjoyed the car overall. Needless to say, we are very happy with our purchase and will undoubtedly return to Honda Cars of Rock Hill for our future vehicle needs. -A Happy 2016 Cr-V Owner.

jlewis62

Nov 9, 2015

I found the car I was looking for online and replied that I was interested. Within minutes, Al LaPorta, Sales Consultant called me to discuss my interest. Al was honest about everything and it was easy working with him and Pete to wrap up a deal. Paul helped us in the finance office and we were done in no time. Thanks guys!

jenrob2006

Nov 9, 2015

Bill McGrath was very easy to talk to and he was super nice and helpful. He was very upfront with the fact that he was new and was able to get my questions answered. The entire sales team was very nice and helpful. Never once did I feel pressured.

Peter

Nov 9, 2015

Al LaPorta was great to work with, the whole process was streamlined, and took less time I thought. Great experience in buying the car and most important thing is, he didn't push me to buy the car to meet the agenda. Thank you.

museted

Nov 6, 2015

Jim Scott was great to work with. He was also wonderful in explaining the 2016 Honda Accords features to my mother, so she would know how everything works. The whole process was streamlined, and took way less time than I thought. Thanks Jim!!!!

mikeandjoan6768

Nov 4, 2015

Purchased a new car (from a brand new salesperson) and was blown away. He listened and made sure we were comfortable with the process. He let us drive the car alone and take it to lunch!! We ended up with the car we wanted at a better price than we expected. Bill McGrath is new but we will recommend him to all our friends because he was honest and polite. Thanks Bill for taking the time to make sure we knew how everything worked.

James Wei

Nov 4, 2015

I was looking for a manual Honda Accord, marino red, 6 speed, sport. This is kind of rare in these days. I shopped at different places. My experience with Jay Edwards at Honda Cars of Rock Hill was wonderful. Jay is professional, patient and honest. I like his service. Help from Ross and Fred is also appreciated. Thumbs up!

rocker

Nov 4, 2015

Those words describe the staff at Honda Cars Rock Hill............ I had done my research. I knew what I wanted, right down to the add-ons. I was still prepared to walk out the door at the first sign of "The Game Playing"! I was pleasantly surprised by sales person Robert de Castro. No pressure, No games, just a knowledgeable person willing to show me around, answer all questions, and take me on a test drive - laid back & friendly :). The rest of the staff were equally friendly and professional....... meeting my requirements, instead of pushing their agenda. Great car buying experience!

ShannonandNeil1103

Nov 4, 2015

My husband and I arrived at Honda of Rock Hill Tuesday evening with a "well, let's just see what they tell us" mentality. We were rather upside down on a vehicle that had not held its value at all and that we owed roughly twice as much as it was worth. Fearful of the worst, we brought it in and wanted to know what our real options were for trading it in (aka, getting rid of it). We were greeted by a warm receptionist, and within seconds were shaking the hands of our sales representative, Mr. Jay Edwards. After leaving our car with the appraisal department, and sitting with Jay reviewing our options for another used car (we asked to look at the used cars, we never thought we'd be able to buy new), things weren't looking great. But, the gentleman working with our trade in offer and credit applications patiently worked his magic and Jay worked persistently to get us a better deal. They kept our budget and down payment concerns in mind. To our delight, he and the finance department helped us qualify for a brand new car (that would absorb some of our negative equity) with payments in the range of what we had been asking. They were able to take our very negative equity trade in, help us into a beautiful, reliable, brand new Honda Civic, with similar payments to what we already had! We got a dependable, classy looking Honda with a great reputation, lifetime warranties and extended service programs, all for a payment we could definitely live with (shout out to Paul Beckman for helping with all that paperwork). This beat the pants off of our previous visions of yet another used car! They worked with us and explained each step of the process, and we were so appreciative of the time and effort they put in to give us a value that far exceeded our expectations. Jay was personable, professional, and very matter of fact. It was a refreshing experience for a young couple wary of the typical salesman pitch. I would highly recommend Honda of Rock Hill to anyone looking for a no nonsense car buying experience. And, when you go, ask for Jay.

MB

Nov 3, 2015

We went shopping for a new vehicle in August and the folks at Hendricks Honda gave us terrific customer service. Jim Scott was exceptional - he knew all the features and demonstrated them. We never felt pushed. I would highly recommend this dealer and Jim.

mikeandjoan6768

Nov 3, 2015

Bought a new car from a new salesperson. He was polite and listened and made us comfortable. Highly recommend you see Bill McGrath. Thanks Bill for all your help and for making sure we knew have everything worked.

librarian53

Nov 3, 2015

I spoke with Sarah Perkins today with a question about my manual. She researched and returnedmy call within 30 min. I was very pleased at how friendly and helpful she was. It was a pleasuretalking with her.

hmac

Nov 3, 2015

This is the third deal I have done with Steve Morris, and once again he exceeded my expectations.Steve is a pleasure to deal with. Both Pete and Justin were extremely helpful, and moved the transaction along painlessly.

jackak4747

Nov 2, 2015

We purchased a 2016 Honda Accord and Jay was amazing with his help guiding us to the right car. We are extremely happy with our purchase. We can't imagine the experience being any better. Thanks Jay!

Connie22

Oct 31, 2015

We have lived in the Charlotte area for three years and have bought 3 cars from Hendrick. So far the customer service has been great. Andy Hicks and team did a fantastic job of correcting an issue with our vehicle. "They did the right thing" Doing the right thing for customers is a dying philosophy these days but not at Hendrick. I would highly recommend Andy and his team at Hendrick! Andy, you ROCK! Thanks!

sandi42

Oct 28, 2015

Steve Morris was extremely polite and pleasant to work with. He found the car in the color I wanted in just one day. Steve was very knowledgeable of each of the Honda Civic functions as he explained how everything worked. I may not remember everything, but that is my fault, not his. He said if I need a refresher, to call or stop by. My husband Tom, and I were very impressed by everyone we encountered at Honda of Rock Hill. Thank you for an enjoyable experience.Sandi StevensFort Mill, SC

JMorton

Oct 25, 2015

Took my CRV in for it's first oil change and tire rotation since owning it. Gus and Andy were fantastic! I was in and out in a timely manner. Gus was nice to work with and answered my questions and Andy Hicks as always was helpful and friendly. It's nice to have a dealership you can trust to buy from and service the vehicle Julie Morton

cindy

Oct 24, 2015

Jay Edwards was awesome!! Andy Hicks went the extra mile as well, I am one very happy girl right now thanks to these two guys!!.

Brianna

Oct 22, 2015

From the second I stepped foot on the lot until the moment I drove off, the experience was top notch! I was warmly greeted by Jerry Whitehead as I approached the front doors. He immediately made me feel welcomed and was genuine in his desire to help me out. Jerry was honest and upfront from the get go. After listening to my wants and needs, he showed his expertise by delivering the exact car I had in mind. I soon met Andy Hicks, whom also did everything in his power to make me feel at ease while the trade in process started. Joel Suggs also ensured my experience was stellar. Every detail on the process was clearly explained and at no time did I feel any pressure. This was literally no hassle. These guys are so professional, it changed my whole perspective on the car buying experience. In addition to Jerry and Andy, a gentleman named Russ took the time to come over and introduce himself. He congratulated me on my new car and I could tell he was sincerely happy for me. Other various members of the staff offerred to get me something to drink. It was apparent that Honda Cars of Rock Hill is a team oriented work environment and that definitely leads to a great car buying experience. Overall, I can't say enough good things about my experience with Jerry, Andy, Joel and the entire store. I know my new Accord will last me quite sometime but when I need a new car, I know where I'll be returning!!!

john68

Oct 21, 2015

I requested that Honda of Rock Hill obtain for me a White 2016 Pilot EX AWD w/ Honda Sensing. Russ assured me he would get that exact vehicle and told me in advance it would arrive sometime this week. Russ called the day it was ready. I then test drove, purchased, financed, reviewed the car's features, sync'ed my phone and drove home with it ALL IN UNDER TWO HOURS!!!!! Russ, Steve, Justin and everyone in sales are simply the greatest! The price was extremely fair. Thanks, John

Travis C.

Oct 16, 2015

Wesley lied to me in order to get me to drive 2.5hours one-way to come in and make me feel obligated to get the car once I got there, but I refused and wasted over 6 hours including travel time to get quoted over $4000 higher in person than over the phone AND the car was missing a $2500 option that their website said it had.

Jdoliver5

Oct 16, 2015

During my time looking for a new car Jim Scott was 100% in tune with what I wanted. From the time I walked in to the time I left Jim Scott left no stone unturned in making sure I was finding the right vehicle for me.

chmst

Oct 9, 2015

Jim Scott did that extra bit to make sure I had the car I wanted and it had the features I wanted. I got tinting done on my windows and I was given a loaner car for the day; and now my car is so much better. Jim was always informative and made sure I was happy with my choice.I was waiting to see Jim(who was busy with another customer) and I was sitting at his desk I heard another salesman complaining that Jim Scott always has customers waiting for him and he doesn't understand why. I will tell you why, because Jim is polite and not overbearing, he is a great guy to work with. He didn't push me to get something I did not want or try to change my mind when I decided.

dlpdlp1

Oct 7, 2015

I am so happy to write this review. For so many years I dreaded the experience that was to come when entering a car dealership. Today I experienced honesty, fairness, patience and total understanding. Jim Scott is by far the best auto salesman I have ever dealt with. He listened to what my needs are, understood my financial situation having, recently become a widow at 57, and truly cared about making this new car purchase happen; the best way it could for my personal situation. There was no high pressure, no intimidation tactics, no bull. I am home, happy with my new CRV and still amazed at what a great experience I had today. I have already contacted family members to tell them how wonderful Jim Scott is and how impressed I am with him and Honda of Rock Hill. I also had the pleasure of meeting with Philip to discuss warranties, etc , and he , too, was pretty much straight up about what my needs and concerns might be in the future with caring for and servicing my new car. Mine was a two part transaction, with trading in my late husband's beloved Mini Van and purchasing something newer and smaller. I experienced total fairness with both transactions and pricing. I did alot of online research before going into the dealership, to educate myself. Jim and I spoke together about information I had gathered, as if one friend speaking to another. He is definitely one of the "good guys" in an extremely tough industry. I am thankful to Jim Scott, Philip and Rock HIll HOnda!!! Simply the best. Debby Phillips

Charlenehonda112

Oct 5, 2015

The salesman was very nice&helpful??Mr.Jim Scott made sure I was not leaving without a Honda Accord Sport.....That's what I went looking for....Thanks a lot for helping me.

R Jenkins

Oct 2, 2015

I want to thank Steve Morris for his dedication and time in finding our car! He has worked with us for the last year to find the car we needed for our family. He was patient with us and never pushy. When we were ready he found our car in a timely manner. I highly recommend working with Steve Morris

Catman

Sep 29, 2015

Connie Underwood and her team are the best, fast friendly service.

Carey

Sep 25, 2015

From the moment we arrived Steve Morris, our sales consultant, was wonderful. Steve was very helpful and honest! Thank you Steve for your hard work and honesty in answering all of our questions. We were looking for a safe care for our 16 year old son and felt very confident we had come to the right place. I have spoke to many of my friends about the great service you provided. This was our first Honda visit and purchase. We will be back! Thank you for everything Honda Cars of Rock Hill!

bob123

Sep 23, 2015

My agent, Steve Morris, was very helpful and nice. I knew what car I was looking for, but he helped me arrange everything. I would recommend this person and the dealership.

2016 handa coupe

Sep 22, 2015

AL LAPORTA WAS GREAT TO DEAL WITH .HE ANSWERED ALL OF OUR QUESTIONS.AL KNOWS HIS CARS &HOW THEY WORK .IT WAS A PLEASURE TO HAVE HIM AND ALL OF YOUR STAFF HELP US IN THE PURCHASE OF TWO NEW HANDAS. THANK YOUSO MUCH. CECIL& MYRA GLEATON

Skicmdr

Sep 21, 2015

HONDA Cars of RH, had a seamless sales team that helped me look at a used car for my daughter living in Raleigh. I met and worked with 4 different professionals as we looked at and moved through the sales cycle. Each person that I talked to helped to answer my questions and move us closer to completing the deal. I felt little pressure from anyone, but continued to receive helpful contact to move forward. When we were done and my daughter bought the sporty sedan from them, they made sure that all of her questions were answered as she went through her first car buying experience! My daughter and I both feel like we made friends through this straight forward used car buying experience. A great job by Jay, Andy, Jerry and Phil. Thanks she loves her new car.

LTruesdale

Sep 17, 2015

I found just what I wanted and the staff was so pleasent! Steve Morris you ROCK!!! Al Laporta so laid back you made me feel welcome! My next car will be comeing from HONDA CARS OF ROCK HILL!Thanks guys! Im a Honda owener!!!LOL

cindyb123

Sep 15, 2015

We've had a more than satisfactory experience all three times we've purchased cars from Honda Cars of Rock Hill. The last two times we dealt directly with Al LaPorta, who is one of the most pleasant people anyone could ever hope to meet. Not only did he make our car-buying experience enjoyable, we found him to be very knowledgable and thorough throughout the entire process.Thanks, Al!Cindy & David Burroughs

suv bob

Sep 11, 2015

sales people were very friendly and helpful we worked with MR Bruce Rudd he is very good and professional person to deal with I would recommend him

Monica

Sep 8, 2015

I purchased a brand new car from Mr Morris at Honda Cars of Rock Hill and had a fantastic experience. I got the absolute best deal on the planet!!!! Ty so much:):)

Miguel & Yelissa

Sep 2, 2015

If you want a Honda and excellent service this is the place to go. All around a respectful and courteous environment. We just bought our 3rd car here and Jim Scott has always provide an outstanding service to my family. Also, Phil Robinson (Finance Manager) got us the best deal possible, Thanks guys!! Regards,Miguel & Yelissa

Sherri1680

Sep 1, 2015

It was a pleasure working with Al LaPorta. He understood what I was looking for and gave me a call within 24 hours of visiting and found the vehicle I was looking for. Al was all about listening to what I wanted in a vehicle and wanted it to be a win win on both sides. Thank you Al!

Lydia

Aug 31, 2015

I initially looked at a Honda Civic Coupe earlier this summer. I had seen one in my parking garage at work and really wanted it. It reminded me so much of my first car, a 1989 Honda Prelude! I took pictures with my phone and brought them in to Steve at Honda Cars of Rock Hill. Steve was great. He looked at the car photos and matched it up to what Honda had available. He explained all the features and pricing and took me on a test drive. At that time we decided not to do anything because we already had one extra car and we planned on giving that to our daughter when she turned 16. So I told Steve we planned to wait awhile. He was very patient and understanding. Then as things usually happen, I was in a car accident and that older car we had was a total loss. I called Steve back and he worked his magic and found me the exact car I wanted from a dealership near Virginia and had it brought here to Rock Hill for me. I adore my new car and am so happy to have worked with Steve. Even though we didn't purchase the first time because of our circumstances, his professionalism and kindness made him the first person we turned to when we needed a car.

Frank Stewart

Aug 28, 2015

Steve Morris sold us a 2014 Odyssey one year ago, and he was patient, courteous, and very knowledgeable about his vehicles. Four weeks ago that van was totalled in a wreck, and we just purchased another Honda Odyssey from Steve. I have called him for advice as we have shopped for a replacement for my vehicle, and he has been able to answer all of my questions and to find the best deal. I strongly recommend Steve Morris at Honda Cars of Rock Hill.

lockhars

Aug 25, 2015

My overall experience with Honda of Rock Hill was great!! They made buying a new car so easy. Andy Hicks was great! Thanks so much

Elizabeth

Aug 24, 2015

Everyone I worked with was wonderful but my salesman, Mr. Shelby Mayfield, was exceptional! He was particularly patient since I was shopping with my small children. These guys made buying a new car quick and easy. Thank you!

gjk57

Aug 19, 2015

I had the pleasure of working with Al LaPorta on the purchase of my new Honda CR-V. I couldn't have had a better experience. I would highly recommend Al to anyone I know. Thanks Al.

WWK

Aug 10, 2015

I RECENTLY HAD SOME WARRANTY WORK DONE ON MY 2014 HONDA PILOT AND WENT AHEAD AND HAD THE CAR DETAILED FOR $150. WHEN I WENT TO PICK IT UP IT LOOKED TERRIBLE AND THEY TOOK IT BACK FOR A SECOND CLEANING. ONCE I GOT IT HOME I TOOK A LITTLE MORE TIME LOOKING AT IT AND AFTER CLEANING ALL THE LEFT OVER WAX OFF, THE BLACK SPOTS OFF THE SEATS FROM THE CARPET CLEANING AND ALL THE LINT OFF THE DOOR PANELS AND WINDOWS I REALIZED I SHOULD HAVE TOOK IT SOMEWHERE ELSE FOR THE CLEANING. I JUST DIDN'T REALIZE I HAD TO CLEAN IT AGAIN AFTER PAYING $150. DON'T GET ME WRONG THEIR SALES DEPT IS GREAT, THEIR SERVICE DEPT IS GREAT AND I WILL ALWAYS BE A CUSTOMER, BUT I WAS VERY DISAPPOINTED IN THE DETAIL WORK ESPECIALLY ON A NEW CAR. I WANT TO THANK JILLIAN FOR GREAT CUSTOMER SERVICE AND I WOULD RECOMMEND TO ANYONE TO VISIT THEM FOR A CAR OR SERVICE REPAIR WORK.

Lesb

Aug 8, 2015

After visiting dealerships all over the Charlotte area, we were referred to Jim Scott at this dealership. He couldn't have been nicer or easier to work with, and unlike other dealerships, they were willing to work with us. Quick and easy experience all around-highly recommend!

Honda Fit 2015

Aug 7, 2015

I was very satisified by the customer service I received at Honda Cars of Rock Hill. Al was very patient and went out of his way to find the perfect "Fit" for our family. I would do business here again in the future.

Blythek2

Aug 4, 2015

After dealing with another dealership that was a disappointment, My boyfriend recommended I go to Honda of Rock Hill and ask for Jim Scott!! I definitely should have started here! GO! You won't be disappointment with Jim!!!

newcar

Aug 2, 2015

We had a great experience purchasing a car here. The people were so friendly. They were not overly pushy, and they were willing to work with us to meet our needs and requirements. We highly recommend this car dealership and make sure that you request Al LaPorta! He is wonderful and easy to work with.

sammiew0627

Aug 1, 2015

I went to look at new cars today. I have shopped at Honda Cars of Rock Hill, SC, for many years. I have tolerated some rude sales consultants and some know it all types. I was delighted today while working with Steve Morris. Steve never pressured me, showed respect, accepted being a partner with me. I decided to trade in my 2012 Honda for something my dog would fit into, I loved the CR-V and so will my dog. Steve was there to answer all my questions, show me any car I wanted to see and offer more ideas when needed. It was so nice to purchase a car with someone like Steve.

eandavis

Aug 1, 2015

I had an amazing experience at Honda Cars of Rock Hill, thanks to Tim Oakes and Andy Hicks, it wasn't at all like what most people would consider a "traditional car dealership". They understood exactly what I was looking for and were knowledgeable about the car and all its options. No one was pushy and I have absolutely nothing bad to say. I would recommend them to anyone looking for a car.

Karen

Jul 31, 2015

I just purchased a CRV from Steven Mortis at Honda Cars of Rock Hill and was very pleased with the experience. There were never any pressure tactics and I felt I was treated fairly. They offered southern charm and lots of patience with an indecisive buyer, but not the typical old school sales tactics. I would highly recommend working with Steve and Pete Pistone. This dealership embodied customer service.

CMB

Jul 30, 2015

I purchased my 1st Honday yesterday and I must say it was the most pleasant experience I have ever had in purchasing a new car.My husband went online and dealt with Brad Foust. He gathered the information he needed to get the ball rolling on my purchase. I already knew what I wanted. We were pressed for time so he had my extras added and detailing done while Justin Westall completed all the financial paperwork. It was the easiest purchase I have ever made and both of these employees were very professional and completed everything in ample time. I definitely will do business with this dealership in the future.Thank you Brad and Justin for making this happen for me.

B.H.

Jul 20, 2015

Bought a new Honda civic and love it. Steve made us feel very welcome, and he was very informative about all the cars we wanted to look at. If we had a question he always had a good answer. He was also very nice and we enjoyed getting to work with him. Plus if felt like we weren't even there for a long time. We were able to trade our old car, and pick out a new one in record time i think. Please if anyone wants to check out cars at Honda Cars of Rock Hill we highly recommend you ask for Steve Morris.

fallsfamily

Jul 15, 2015

I found an Accord online at Honda Cars of Rock Hill and sent an email and the next morning Al LaPorta was in contact with me. I explained to him that we were about 2-3 hours from his dealership and that we wanted to handle as much as we could over the phone. He was very prompt in answering our questions and getting back to us when need be. We would highly recommend this dealership and especially Al. He made our car buying experience a breeze!

C. Lett

Jul 11, 2015

My husband and I arrived at the dealership and we were warmly greeted by Al. I had a very specific list of what type of vehicle I was looking for and what my budget was. Al wasted no time.....he listened attentively and more than met all of my requests. Thanks Al!

titan1585

Jul 11, 2015

We bought our Honda accord here and have really enjoyed it. So I was looking for a truck and they had a very nice used one on the lot and was able to purchase it. When we need another car we will go back there too see what they have. Thanks

salselvas

Jun 30, 2015

I bought Honda Oddessy user car. The price quoted was less that what was estimated in the KBB. They even provided complete history of the car with the carfax details and perfectly explained and compared with the pros and cons to other models. Al who is the sales person who works out and provide me a good deal and he did everything that he promised. I would really recommend to my friends who is looking for new/used cars.

Nikkipifer

Jun 30, 2015

Honda of rock hill offered excellent customer service from the moment I walked Inthe door. As soon as I entered I was most immeadiately greeted and asked if I needed help. I was lead to an excellent salesman named Tim and a sales manager named Russ who helped me find the perfect car at the right price. They allowed me to test drive mutliple different cars and allowed me ample time to make my decision without feeling rushed or pressured. Then when it came time close the deal I was introduced to the sales manager, Andy, who was extremely helpful and made me feel at ease about the purchase and commitment I was making. When I expressed doubt he adjusted the deal so it worked for both parties while simultaneously reminding me that There was no pressure.

Brenda123

Jun 29, 2015

Because I like Honda cars and you guys are very good at what you do. I have said what I needed to say about Honda Cars Of Rock Hill. It's a great place to buy your next car.

JMorton

Jun 24, 2015

Andy Hicks is your guy!! Once again he helped my family trade and get another vehicle. Andy and Al Laporta helped us with our CRV. Great deal and excellent service. Justin was nice to work with in Finance as well. I would never go anywhere else and always ask for Andy and Al!!J. Morton

abby

Jun 24, 2015

Wasn't crazy about the 2016 body style so I was in the market to hunt down a new or barely used 2015 Pilot. Previously owned 4 cars in my lifetime - all of which were Hondas. It was a no-brainer that number 5 was going to be a Honda as well. I stopped in on a Friday to browse, and on Saturday got a call back from Hendricks that a barely used 2015 EX-L came in for a 2016 trade. This was an immaculate 2015 with only 9800 miles. I want to THANK Andy Hicks (who orchestrated and executed this entirely pleasant buying experience), Paul Beckman (who stayed 2 hours late last night to close my deal), and Al Laporta (who willingly reached out to help an electronically illiterate Honda owner sync her smartphone, set up her music, and learn all the technological bells and whistles on the dash). I walked away last night feeling like a WINNER... How, you ask? 1) I was offered more for my trade-in than what online research estimated. 2) The 2015 purchase price was on the lower end of what online research estimated (which only had a variance of approx. $1500 between low-high figures). 3) I didn't like my interest rate at first - so they lowered it .5%, no questions asked and no hassle. 4) I found a small dent in the bumper upon inspecting and Andy said he'd take care of it and to just call and schedule an appointment - no questions asked. 5) Added bonus of 2 (not one) complimentary Honda key chains given to us by Andy (because my 11 year old needed his "own". I can honestly say that Andy made this experience incredible. Whatever I asked for, Andy delivered - with a SMILE. True customer service that you just can't find anywhere. I hope he is still there in 10 years when I am looking to retire our 2015. Thanks again Andy, Paul and Al. You're great at what you do and keep up the great work! Give them a raise/bonus Mr. Hendricks!!!!

MichelleCharlieM

Jun 18, 2015

I wanted to trade in my 10-year old Pilot for a little smaller SUV. I've had great experiences with Hondas so the CR-V had caught my eye. My dialogue initially started out via an internet inquiry where I connected with Al Laporta. So glad I did! Upon arriving to the dealership we were warmly greeted by other sales guys who got us to Al. Through the buying process, which was made very simple and short, Al answered all questions and made it so easy to make the decision--I wound up getting a new CR-V. Both Al and Fred Woodfin (Finance) were absolutely terrific to work with --very patient and personable. My husband wound up trading in his BMW for a used Accord so 2 hours after the dealership closed, we both drove off in our vehicles of choice. The service post-sale has been good as well--needed to bring the CR-V in to get a spoiler added and the service department ROCKS (Jillian)! I would HIGHLY RECOMMEND Honda Cars of Rock Hill and seek out Al Laporta--he's a genuine guy who will work with you to get you what you want.

Fonedoc

Jun 16, 2015

Was looking for a dependable car to replace an aging vehicle... did my research and selected a car.. at first drive Al answered all my questions, kept things simple and encouraged me to explore the vehicle as mush as possible. Just a great buying experience and would recommend Al to all!

Wrangler Girl

Jun 11, 2015

My experience with Honda Cars of Rock Hill was pleasant when it comes to buying a car.My salesman was attentive and offered the items we wanted. He was thorough in explaining the systems in as short of time as possible. Paperwork took very little time and I was in and out. I would recommend this dealership to all who want a "great" car buying experience.

Phil1128

Jun 11, 2015

My experience with Honda Cars of Rock Hill was as pleasant as possible when it comes to buying a car.My salesman was attentive and offered the items we wanted. He was thorough in explaining the systems in as short of time as possible. The only problem was not a dealer problem but the amount of forms I had to sign and the time it took. Facility was clean and other personnel very friendly.

Rawspeed2003

Jun 10, 2015

My wife & I were in the market for a Honda Odyssey - expecting twins, not a van. After getting fed up with the spoiled salesmen on highway 74, we were put in contact with Mike Easly by recommendation. We did our research & found a van the boss would drive, 2012 burgundy EX-L Odyssey. Within 6 hours they met our demands & had us out the door. Mike, Joel, and Andy treated us like family even though it was a used vehicle. They even had their body guy verify some minor bodywork was fixable on the spot! I would highly recommend Honda Cars of RH & will be purchasing our next vehicle from them when the time comes!

hondaowmer

Jun 8, 2015

Jim Scott was very helpful in our car search. He was the only sales associate we came across that didn't push us into buying something we weren't totally happy with. We had other salesmen try to force us to sign agreements we'd buy the car we were looking at before leaving the lot, as well as begging to go to the bank with us. Not being pushy goes far! Thank Jim for your patience!

Hartnessch

Jun 7, 2015

Great variety of cars. Jim Scott, our salesman was very knowledgeable of the cars I was interested in and up to date on all of the available technology. Drove down from Hickory, NC. Would definitely recommend if you are looking for a used car.

Libby12345

Jun 5, 2015

Steve Morris just sold us a new CR-V. He was wonderful to work with! There was no pressure but lots of needed information. We appreciate his help and would recommend Steve and Honda Cars of Rock Hill to everyone.

Ken Burkhart

Jun 2, 2015

I just purchased a new CR-V from Steve Morris at Honda Cars of Rock Hill. Great experience! Steve is a straight shooter. No pressure or constant bugging me to buy something I didn't really want. He is very professional and easy to work with. When I'm ready for my next car I'll be reaching out to Steve again.Ken Burkhart

civic4me

May 30, 2015

Just purchased my second vehicle with the assistance of Al Laporta. If you are in the market for a car, Al is your man. After I had picked out my car and finished up with all the paperwork, Al came out to the car and helped me set up my blue tooth. Yes, I could have gone home and pulled out the book and figured it out for myself, but I didn't have to because Al came out to the car and showed me exactly what to do. I appreciate him going the extra mile!

Dave B

May 30, 2015

Hello, I recently purchased my 3rd car from Steve Morris and he is great to work with. Very professional to deal with and helps you drill down to the car and options or your choice. I will definitely continue working with him and Honda Cars of Rock Hill in the future

meli89

May 28, 2015

If you are in the market for a new Honda see Al Laporta. Great experience and really nice salesman to work with, Best dealership around to buy from.

gonecountry

May 26, 2015

My daughter totaled her car and we were in a tight situation but they were able to help and found a car that fitted us!

Renee

May 26, 2015

Our trade in of our 2012 CRV and purchase of our 2015 Pilot was a very pleasant experience. We specifically asked for Al LaPorta to help us because he handled our purchase three years ago and I remember how impressed I was dealing with him. All staff we encountered from time we entered front door to our exit later with a new car were extremely pleasant and helpful.

Happy buyer

May 22, 2015

We just bought our 3rd Honda today from Honda Cars of Rock Hill. We have always been pleased with the cars we have purchased and the service. Our salesman Jim Scott is the best. This is the 2nd car we have bought from Jim. He always makes sure we are happy and goes over all of the features to make sure you know how everything operates. Jim does not forget about you when you leave the lot. He follows up to make sure you are still satisfied. If you are looking for a car go visit Jim Scott at Honda Cars of Rock Hill.

jessw3784

May 22, 2015

My husband and I were on a mission to buy a bigger and better car. We drove down to Honda of Rock Hill because we wanted to see what another Honda Dealership offered compared to the normal spot, Honda of South Blvd. we normally buy from. Andy Hicks and Tim Oakes were fantastic to work with to help us get exactly what we were looking for in the price range we needed. I would recommend any and everyone to go see Tim and Andy! Honda of Rock Hill are exactly what we needed! Thank you to both of them for helping us, we love our 2015 Honda Pilot!

TheRocheMotel

May 14, 2015

I have purchased a total of 4 cars from Honda Cars of Rock Hill in the past 10 years, 2 of which were brand new. I have always had wonderful experiences from the salespeople all the way to the service techs. Last Tuesday, my husband, two babies and I again returned to HCoRH to buy a larger vehicle than my 2008 CRV. We had to decide between an Odyssey and a Pilot. Ultimately, we went with the 2011 Pilot EX, as it had all of the things that I required of a car for a fair price. Our salesman was not pushy and allowed me to take the car overnight to ensure that I would love it. When I returned the next day, I was hooked on the Pilot; however, there were a few issues that needed repair, as is to be expected with used cars. The experience could have gone south at this point,and at one point, it felt very frustrating, but Andy Hicks stepped in to assist with all aspects of the deal. I can not say enough wonderful things about Andy. He took time and became personally vested in the repair work and buying experience. He even helped me move the giant double jogging stroller into my new car. He ensured that all of the work was done in a timely and quality manner, as well as answered all of my questions and communicated regularly with me regarding the progress of the work being done. Andy is very personable and takes pride in his dealership, as well as the products they sell. I have always and will continue to recommend Honda Cars of Rock Hill to family, friends and colleagues. I know that no matter what, they will always take care of their customers, and they will do what it takes to rectify situations that have gone (or could go) awry. Thank you so much, Andy, for all of your help.

klundsc

May 13, 2015

Went to look for a used car. I was able to find a good replacement at a fair price. There were no hassles at all.

901fam

May 9, 2015

This is the slowest Honda service department I have experienced across multiple states. Believe the warnings they give. Even with an appointment for something as simple as an oil change, you are stuck for over an hour.

new Honda civic

May 7, 2015

My son purchased new Honda Civic. Had one there just like he wanted and everyone was so friendly during the trading process. Jim Scott was great from the time we went in until we drove off in the car. smooth process without pressure. Ask for Jim.

lisa

May 6, 2015

Please ask for Al LaPorta when you visit Honda Cars of Rock Hill. He was great from the time we drove on the lot until the purchase was complete. Thanks Al for being so professional and making our trade a pleasant experience.

james

May 4, 2015

Al Laporta was just the right person to deal with to purchase a vehicle. Pleasant, considerate, helpful, always ready to assist in anyway possible, and to answer questions,

mhdelpino

Apr 30, 2015

A just bought a second Honda from Honda cars of Rock Hill. I called Jim Scott who helped with the first one. Once again Jim was very profesional and helpful.

Kaymarwil272

Apr 27, 2015

I bought my previous Honda from Honda Cars of Rock Hill with salesman Jim Scott, and was quick to call him when I needed another. I had a two week timeframe to find a sedan, and was not particularly hopeful I would get what I wanted. Jim, knowing my budget, helped me find a car I needed within the boundaries of what I felt comfortable financially. Justin Westall was also great to work with in Finance. I fully understood everything that we discussed, and he was able to tack on a warranty that fit within what I could afford. Not only that, the car was inspected for a second time, detailed, and given a full tank of gas before I left. I really appreciate all they did to make this purchase easy and with no stress involved! The car is running beautifully, and is more than I could've asked for. It was yet another great experience that I make sure to tell friends and family about that are looking for a new vehicle. Thanks again, Jim!

Car,rita23

Apr 23, 2015

Steve was very professional to work with and may this the best experience I have had when buying a new car not a lot of run around and was very short and up frontWill return when looking to trade again

Og Burns

Apr 22, 2015

First time buyer and the team at Honda Cars of Rock Hill made it a wonderful experience, especially our salesman Al LaPorta. Andy & Fred were also great and integral in our decision to buy at Honda Cars of Rock Hill.We found the exact Odyssey we wanted and Al appointed it with the accessories we wanted very quickly, ahead of schedule in fact. Our family can now travel in style for our first road trip this weekend. The whole process was smooth and well organized. We were treated with respect and did not experience any pushy sales tactics. The whole process was very comfortable and we could not be happier with our new Odyssey! Thanks Honda Cars of Rock Hill!

Honda all the way

Apr 22, 2015

I just bought the new odyssey elite yesterday. This is my second odyssey from Honda of rock hill I love this dealership but I have to say Steve Morris was excellent I will def be a repeat customer with him.

gamecock75

Apr 18, 2015

Just recently purchased a 2015 Honda Accord Hybrid Touring at Honda Cars of Rock Hill. This was my family's 4th vehicle purchase from there in the last 10 years. The staff is always extremely helpful. My sales rep, Jim Scott was awesome, not to mention patient. I enjoyed spending the entire morning with him test driving in the pouring rain. Pete and and Jason also made the buying experience smooth and simple. I will definitely be back in the future!!!

Phoneman67

Apr 16, 2015

It was a great car buying experience from test drive to buying. Had a great sales person, Mike Lanier.Go see Mike and he will get you a great deal and a great car. Everyone was so nice to work with.I highly recommend Rock Hill Honda.

Pilot2015

Apr 14, 2015

After giving lots of thought about trading my 2012 Ford Escape to a larger vehicle, and comparing the Pilot to the Ford Explorer, I decided on the Pilot. So I found the phone number for Honda of Rock Hill. I made contact with Mr. Joel Suggs, who immediately explained what was available at the dealership. I arrived at the dealership and immediately greeted by a sales person named Steve. I then met Pete Pestone who welcomed me into the dealership to go over the options available to determine the price. I was so impressed with the facility and the friendliness of all the personnel working there. I was explained the pricing by Joel Suggs, and it was even better than what I had anticipated. Steve and Pete were so patient while I was deciding between the color of white or grey, etc. I am an old man and for the first time, and after buying several cars, I felt no pressure from anyone to buy the vehicle from the dealership. It was such a pleasant experience, and I want to thank Joel, Pete, Mike, Steve and the financing department for being so patient and friendly to me.

Pauljmschuwer

Apr 14, 2015

My wife and I were very excited to buy our first car. We decided on a Honda Odyssey. We met a nice salesman and talked about our options. We ended up buying a 2006, in 2012. Within 2 months the tires needed to be replaced. We then moved across the country to Utah. We got a flat tire on a snowy cold day and there was no spare even though their inspection said there was one. Then within the year of purchase the transmission went cost us almost $3000 to repair. We moved back to SC and went to the dealership and to tell them we never got a spare tire. They said we took to long to let them know and didn't want to help us. (We were 2100 miles away from them so we were out of luck.) Then power steering pump and water pump and something else I can't remember, $1300+ then the crankshaft pulley. $700+. And a lot of minor things that should not have happened within 2 years of owning it. I know it was used and some of it expected but all in all, we've spent almost as much fixing our van as it is worth. We will NEVER go back to Honda of Rock Hill. Worst experience ever!!!

CSTU93

Apr 10, 2015

To start, I live 70 miles away from this dealership. (Columbia, SC) I went to both dealers in Columbia and received mediocre service and high prices. It only took one phone call to see the difference at Honda Cars of Rock Hill. I spoke with Jillian in service and was absolutely blown away with her customer service!! I can't say thank you enough! I arrived at 7:30 this morning and she was able to quickly check me in and have a loaner vehicle ready to go. Prior to my appointment we sent 30+ emails going over exactly what needed to be done and what could wait. She even took the time to go over the other dealer's quotes with me AND beat their prices by several hundred dollars. I bombarded her with numerous coupons and price match questions but it didn't phase her. I am 100% satisfied with todays visit and can't believe how much she saved me! If you are needing anything done, give Jillian a call! Thank you Jillian and Honda Cars of Rock Hill!! :)

Cody

Apr 10, 2015

To start, I live 70 miles away from this dealership. (Columbia, SC) I went to both dealers in Columbia and received mediocre service and high prices. It only took one phone call to see the difference at Honda Cars of Rock Hill. I spoke with Jillian in service and was absolutely blown away with her customer service!! I can't say thank you enough! I arrived at 7:30 this morning and she was able to quickly check me in and have a loaner vehicle ready to go. Prior to my appointment we sent 30+ emails going over exactly what needed to be done and what could wait. She even took the time to go over the other dealer's quotes with me AND beat their prices by several hundred dollars. I bombarded her with numerous coupons and price match questions but it didn't phase her. I am 100% satisfied with todays visit and can't believe how much she saved me! If you are needing anything done, give Jillian a call! Thank you Jillian and Honda Cars of Rock Hill!! :)

kdruss56

Apr 9, 2015

I recently purchased a 2015 Civic Ex-L to replace a totaled vehicle. Everyone at Honda made my purchase simple, were all very helpful, and even got my car brought to me from a different dealership for a certain color choice! I will defiantly be recommending friends, family and will be back again for future purchases.

nkgrub01

Mar 27, 2015

I just bought a new Honda CRV that was replacing a totaled vehicle. Al was very professional, he took his time and listened to what I wanted and my budget. He wasn't pushy and respectful of our time and needs. I would highly recommend working with him for anyone that is looking for a car!

Pilot8

Mar 26, 2015

Excellent crew that helped me find exactly what I needed in a very swift and honest fashion. Joel, Jim, and Carter were great. Very happy.

AmyV

Mar 24, 2015

Purchased a 2015 Pilot from there last week. Excellent service from beginning to end. Truly went above and beyond to ensure I got what I wanted including bringing in one from another dealership because the color I wanted was in short supply. While I ultimately chose a different color I am so appreciative of their efforts and the time spent making this the perfect experience. They even gave my son food since we were there during lunch. I can't say enough good things about this dealership nor the staff that work there. Been a loyal customer for years and never have I had a problem with anyone or any area of that dealership.Top notch all around!!

WVUstacy

Mar 23, 2015

We had such a wonderful experience at Honda of Rock Hill. Our salesman was Shelby and he helped us get a great Honda accord for a great price. They worked with our budget and gave us am amazing interest rate. We had been to other Honda dealerships and they didn't seem to want to work with us. We were greeted with friendly smiles from the time we walked into Honda of Rock Hill. The car I was originally interested in was available at another dealership and Shelby was going to transfer it for us but ended up showing us an accord they just got in that was practically brand new and an even better deal than the transfer car. I didn't feel pressure to buy and I must say I would highly recommend Shelby to all my friends and family!

dogtaz

Mar 22, 2015

We went to Honda cars of Rock Hill with a large dilemma on a previously purchased vehicle. Al Laporta worked with us to get us out of our old lemon and into a new CRV and made sure the deal we got was the deal we wanted. His professionalism and can do attitude helped us resolve our issues. Wife's happy................I'm happy. Thanks Al! Pete piston was one of the easiest persons I have ever had to deal with. He wrote and re-wrote (due to my mistake) the deal for us no questions asked and made sure the second time around I was completely happy and left with what I wanted to leave with..............a great deal! Thanks Pete!

Reviewer32006

Mar 20, 2015

We came down from Huntersville in August and got two Accords, a Sport sedan and a coupe. I stopped in Tuesday to have some work done to the coupe and was talking to Wes, Andy, Russ and Pete about trading one of the cars for a CRV. They couldn't get the numbers where I was comfortable but Wes called me again this morning and said they were working on it. They worked really hard to get us where we wanted to be on the payment and we picked up the CRV this evening. Also, Gus in the service department was great helping me get my mirror fixed on the coupe and Jamie did a great job taking care of that.

DDPayton

Mar 18, 2015

We made our 2nd vehicle purchase this year from Honda Cars of Rock Hill. Other dealers were not even considered. I have purchased a number of vehicles from Jim Scott at RHCC and each experience has been very positive. Quick and easy process, I sent Jim an email to verify he would be in that day, we arrived around 4:30 PM and had everything resolved and paperwork in process by 6:00 PM. It's worthy to note that we continue returning to Jim as he always makes the transaction as nice and smooth as possible. We also worked with Paul Beckman in finance and as usual he made the process completely painless. We will continue to return to Honda Cars of Rock Hill for all future vehicle purchases.

Lied to Customer

Mar 16, 2015

I had a bad experience I checked my own credit online and printed off I had all 3 credit reports and I had a trade in that which I knew would be a little hard to do since I only had it for almost a year however when I came in I was told my credit score was a 469 I asked to view my credit report that Honda Cars of Rock Hill, the salesman went into the finance room and came out and stated well you have a lot of medical bills on your credit I said ok can I view it he never did allow me to see it. Again I checked my credit when I got back home I am like why am I not seeing a 469 and as I told the salesman how is that my credit score is lower now and when I got my vehicle it was higher and I have made every payment on time then he asked did I want to put down 6,000 the remaining balance that would be owed on the vehicle I was going to trade. I am have called a manager and left a message in regards to this lie of my credit score being 469 I know that my credit is not I PULLED and another dealership did as well I pulled all three and he would never show me the report. I feel like this be honest and say this is the credit score we want and this is not the appropriate time to trade your vehicle however to lie to me is not the way the only reason I did not flip was due to the fact I had my son and nephew with me. I am fair person and TO BE LIED to is not the way but in the end I was able to get another HONDA from Honda dealership in Charlotte NC. I can only tell you about my experience and it was the best at all hopes this help.

Gwen

Mar 14, 2015

Thinking I had an expensive repair, your service department fixed me up at a much lower price and so quickly! I wish I could give you a higher rating!!

Pmcflip

Mar 14, 2015

Everything was really wonderful from sales, management, finance and all the way down to detailing! We will definitely buy from Hinda Cars of Rock Hill!

Aaron

Mar 12, 2015

In the past, the car buying experience has been a stressful and frustrating undertaking. I can honestly say my experience with Honda Cars of Rock Hill was anything but that. I live in Greer, SC and originally contacted several Honda dealerships in South Carolina, North Carolina and Georgia, over the internet, and ultimately made the drive to Rock Hill because I felt the folks at Honda Cars of Rock Hill were the most professional and the easiest to deal with. I dealt directly with Al Laporta and Pete Pistone and they were both excellent in providing stellar customer service, thus making this purchase an enjoyable experience. I thought the price on the 2015 Honda Pilot Touring was excellent and the trade-in price for my 2010 Honda Pilot was quite fair. Finally, Justin Westall handled my financing needs and he got me taken care of in a fast and efficient manner so I could get on the road and enjoy my new Honda. I would certainly recommend this dealership to any of my friends or family. Definitely worth the drive!

Zorro

Mar 7, 2015

Steve Morris assisted my mother in buying her first Honda. He was extremely patient and made the whole process so easy for her. When my husband and I buy our next Honda, we will definitely work with Steve. His customer service is excellent and I would highly recommend working with him. We have bought several cars from the dealership in the past and have been very satisfied.

jbell

Mar 3, 2015

Steve showed us the vehicle we were looking for. Answered all our questions. He made our buying experience painless. He was very attentive to all request.

Life is Good!

Mar 3, 2015

Al LaPorta's experience and knowledge made purchsing my new 2015 Honda Touring CRV pleasurable and stress free. Al was extremely knowledgeable (as well as patient ) throughout this car buying experience. Even though I had many, many questions he took the time to make sure I was familiar with all aspects of the vehicle before leaving the car lot.This is the second CRV I have purchased from Honda of Rock Hill and will continue to do business with them. Russ Crumpton is also a tremendous asset to Honda of Rock Hill. He took time to personally meet with me and answer questions as well. It is obvious these guys are trustworthy and care about the customers they serve.Honda Cars of Rock Hill made buying my new car an enjoyable experience! See Al LaPorta for all of your car buying needs!

Jenny

Mar 2, 2015

Not sure why my review didn't go through but Great service! Kudos to Shelby and Joe Milton for their help to get my new CR-V. My son and I love it!!! We'll come back for maintenance! Def will recommend to others.

jkemperjett

Mar 1, 2015

Long story short, I went to get a Civic Si, which Honda cars of Rock Hill had one of two I found that were new in Charlotte. Within 2 hours of pulling into the dealership, Jim had let me do a test drive for a long enough period of time to ensure I loved the car, financed the car, got it cleaned up, agreed on the price, and did all of the paperwork. I am a very satisfied customer with Jims service and professionalism and humor and will without question be back to see him for my next car.

kmdaw9

Feb 27, 2015

Steve Morris and Al LaPorta were great salesmen. Knowledgeable, helpful, and very patient. They spent a lot of time with us to find the best vehicle for our family. Justin Westall got us through finance quickly. Thanks also to Russ Crumpton, Overall a great car buying experience at Honda Cars of Rock Hill.

Holly

Feb 26, 2015

AL LaPorta was outstanding! He was not pushy and he made sure we were happy before we left the lot! We did purchase a car c through him and we will definitely recommend him to our friends.

great deal

Feb 22, 2015

Excellent dealer to work with, been a customer there for many years. Excellent service from sale to close of transaction Service department is excellent and very customer service friendly.

Suzanne

Feb 20, 2015

Excited about my new car purchase from this dealership! This is my first experience in buying a Honda. I do not buy anything when the sales people are pushy & aggressive. Ironically, I am in sales, too. My sales person, Brad, was an advisor who is knowledgeable & helpful. I will definitely refer Brad and Honda of Rock Hill to friends and family.

David

Feb 18, 2015

Very impressed with attention to details. Salesman and manager were willing to work with me and we were able to arrive at a deal that I felt good about.

Customer

Feb 18, 2015

I just purchased my 3rd car in the last 6 years all from Honda Cars of Rock Hill.I have and will continue to drive over an hour away and pass right by other dealers to buy from them. They are always honest and up front and all of my transactions have gone very smoothly. They put the customer first! Thank you Fred, I always enjoy working with you.

mick712

Feb 7, 2015

This was the first time I purchased a used car. It was a great first experience and Jim was extremely helpful. I really felt like he was on my side. I would recommend anyone looking for a vehicle to try them out. I felt like they listened to me and went above and beyond for me.

eh2015

Feb 6, 2015

Brad was friendly and considerate. He answered all of my questions.It was a good experience. Good with details and showed me the features of the car before driving away.

kjeldsenc908

Feb 4, 2015

This was the first time that I have gone to a Dealer to purchase a used car. It was a great first experience and Al was very helpful in providing me with details and answering any questions that I had. I really appreciated how late he stayed with us to get the deal done so I could leave that night with the car. I couldn't have been happier with my experience.

TomF

Jan 31, 2015

Everyone we dealt with at Honda Rock Hill was great. All friendly and accommodating. Especially appreciated our new car salesman, Al LaPorta. He is a good guy and did a great job for us. Would recommend anyone looking for a new car visit Honda Rock Hill and ask for Al LaPorta.

emwohio

Jan 20, 2015

My daughter and I were treated with the utmost of respect by everyone at your dealership. We were not talked down to because we were two women (as we were at ScottClark Honda on Independence Blvd). Al LaPorta listened to our concerns, talked honestly about choices for us, and sold us a wonderful car for a reasonable price. My adult daughter was trying to help me (her 72year old mother) because I had never purchased a car by myself. I came in with lots of negative baggage from different car buying experiences. I was talked to with honesty and integrity. I felt assured that nothing was being held back from me and that I was given the best available deal. I love my new car and will continue to use your dealership for service. I would recommend Al LaPorta to my friends. He is an honest gentleman.

monzajj

Dec 26, 2014

HC of RH went above and beyond when it came to earning my business. My wife and I have extremely hectic schedules and 2 very young children. HC of RC allowed us to test drive a vehicle with no pressure, and were very understanding when we were not able to work on a deal that same day. Over the next few weeks I was able to work out a great deal through calls and e-mails. Andy and Jerry were very patient when I was going back and forth between trim levels providing their opinions and answering any questions I had. When we agreed on everything the logistics of getting to RC with our trade proved to be difficult. HC of RH ended up sending a driver to our house with all the paperwork to deliver our new vehicle and pick up our trade. It says a lot when the people you do business with understand AND respect your time. I have purchased 11 cars in the last 9 years and can honestly say HC of RH has far and above been the best experience thus far. Thanks Guys, Josh M.

baseballgirl

Nov 15, 2014

Honda Cars of Rock Hill is amazing. I wouldn't go anywhere else. Andy Hicks and Pete Pistone are top notch and trust worthy. I've purchased 5 cars here, year after year they continue to above and beyond for me. Thanks guys!

rob-s

Nov 11, 2014

My wife and I looked for a new CRV two weekends ago and were not ready to buy. After research the following week, we decided to move forward. We brought a trade which we bought from the dealership several years back.Steve Morris was our rep and I discussed a very straightforward approach and that I did not want all of the "drama". The drama actually came from us who could not decide on a color.They were great especially Steve as he listened patiently and tried to help us come to a comfortable decision. I really like this dealership and the people. The only downside was we were there on a Saturday and they were selling so many cars we had to wait about an hour to close. Compliments to the dealership!I suggest you find Steve and the dealership if you wish for a straightforward honest approach. The good news is my wife loves her CRV!!!

miguelcolon

Nov 6, 2014

The staff at Honda Cars of Rock Hill is excellent. Jim Scott is excellent in sales, Carter Storin ia a great finance manager but, Andy Hicks and Justin Westall are the best finance directors in the business. They want to help and are willing to go the extra mile for you. I really appreciate what you all have done for me and my family. Excellent car buying experience.God bless you all!Miguel C

Byrdie38

Nov 5, 2014

Pete Pistone and Al Laporta were very friendly and knowledgable about the vehicle and purchasing process. This is the 3rd vehicle I have purchased from Honda of Rock Hill over the last 15 years and always get great service and great pricing. I would definitely refer my friends and family to purchase their vehicle from Pete and Al!

JENRN96

Oct 16, 2014

I've bought many cars in my life, and this by far, was the easiest/fastest experience EVER! Al Laporta is top notch!! He goes above an beyond what is expected! I would definitely recommend Al Laporta and this dealership to anyone.

jmorton712

Oct 10, 2014

I have been dealing with this dealership since 2001. I've bought two accords and two Pilots from them. Each experience was good and I can't complain much. Normal car haggle things you have to go through to purchase BUT if you want a truly easy experience that goes quickly and seamlessly you MUST ask for James Neely as your salesman and make sure that sales manager Andrew Hicks is there. These two work well together and I appreciated Andrews ability to relate to my expected needs and wants out of my current purchase. They have plenty of inventory both used and new and make sure you have everything you need. Andrew and James paid attention to every detail

AccordSport

Oct 1, 2014

I visited the dealership after hearing radio advertisements and what others were saying about the service, selection and price. Upon arrival, I met Brad Foust who was very professional and polite. Brad took the time to let me test drive a vehicle and answer all my questions. I only had intentions of looking to educate myself for a purchase in approximately 6 months. However, Brad and team were very genuine and I never felt any pressures. They were very fair on my trade in and was able to agree on a price in just a few minutes. The color I wanted was not available, but they immediately found one from another dealership and had it brought in. After going through an inspection and detailing, Brad filled up the tank and went through all the features again and synced my smart phone with the vehicle. Great experience and will return to do business with Brad again!

Markdenise

Sep 27, 2014

Had an oil change down and it was great! Service was quick and the people were great! Will be coming back to this location. Nice Job Honda Cars of Rock Hill!

Dara1231

Sep 19, 2014

I recently purchased a new Honda CRV and added on many accessories. I dreaded coming back to have accessories installed because I am so busy but before I could even discuss it with the salesmen, he called the service department and confirmed that all the accessories were IN STOCK and would be installed the SAME day!! This never happened at the Toyota dealership...ever! I had a ton of accessories installed in less than 1.5 hours. The waiting room was comfortable with free WIFI, T.V., Starbucks coffee and fresh popcorn. The staff is also very professional and friendly.

Dara1231

Sep 18, 2014

I just bought my 3rd new car here yesterday and I cannot believe how great my experience was! Everyone was friendly and professional. I had an appointment with Brad Foust and he was waiting on me when I arrived. I never felt like I was playing games with the usual salesmen shenanigans. Everyone was straight forward, fast, and honest. This was the first car-buying experience where I felt no pressure and was not worried about paying to much for my dream car. These guys were fair on my trade and worked with me to get my payments to a managable level. Excellent experience! I will never shop at any other dealership.

JBP8604

Sep 4, 2014

Russ Crumpton, Andy Hicks, Justin Westall, and Wesley Watts made the experience as painless as car buying could ever be. No haggling, no games, no classic pushy salespeople. They were all respectful, responsive, and knowledgeable. Wesley and Justin actually had to stay until after 10PM because I decided to purchase two vehicles. Having been in sales, I know long days are no fun for anyone. These guys kept a positive attitude and put my needs before their own. I will definitely be back when it's time for another car or SUV, and I will make sure to tell my friends and colleagues about Honda Cars of Rock Hill.

Myboy

Sep 2, 2014

My experience overall was fantastic with everyone at the dealership. I will recommend the dealership to anyone who is looking for a new car. So their experience can be same that I had.

Rebecca E.

Sep 1, 2014

Absolutely the best car buying experience I've had. Andy and Tim care about their customers and their needs. I wouldn't go anywhere else!

mvtaormina

Aug 28, 2014

I was looking for a specific car and luckily Honda is good about making their cars with standard packages. That means they all cost the same. So the only difference in pricing comes down to wether the dealer wants to screw you on price or not. So first price was way high. Charging me extra for standard stuff that other dealers don't charge for. Like Nitrogen on the tires. Well that's BS. Comes standard. They didn't even have a secondary sticker, holy cow. The next price would not match another dealer by a whopping 800 bucks. Later dude. I don't know how they stay in business. Stay away from these guys, they are only worried about taking your money. Highest price of 5 surrounding dealers on the exact same car.

nessa.mason.3

Aug 21, 2014

My experience at your dealership was the very best! Walt Folker did an excellent job.. was a very outgoing and friendly salesperson...but never "pushy" ..and he worked in a very straight forward manner that I was satisfied with, My 1st brand new car is perfect for me! Thank you Mike Maiden and the finance staff for your great service. I am happy to let you know that I am pleased with my car and I am a satisfied customer..Thank you!Anessa Mason

Paul Campbell

Aug 15, 2014

This is a dealership that clearly is focused on the consumer. I would recommend to anyone to stop here first, and to ask for Al LaPorta.

Krains1

Aug 2, 2014

Thanks for my new car! I love it! We receive a fair price for my old Oddyssey and Wesley and Russ worked very hard to fund the new CRV I was looking for and got it super fast!

RT

Jul 1, 2014

Tim Oakes and the rest of the folks I dealt with at Honda Cars of Rock Hill were extremely considerate of my time and my budget. Price discussions were very straightforward and Tim was quick to volunteer information about the car that differed from the online listing. I was extremely pleased with this dealership and highly recommend them. (and I love my "new" used car! They took great care of it... and me.)

Nicholas and Stephanie Rea

Jun 17, 2014

Overall experience was great, my sales person haskiel chisolm was excellent he met my needs and was very respectful. I am also pleased with my purchase and the service. I had a small issue after i left and the dealership took care of it immediately. Very Pleased

jpriper

Jun 2, 2014

My wife and I did a lot of research on cars, finance options and dealerships. We decided that after several months of information gathering, referals, reviews and recommendations, we would take a trip to this dealership (hour and a half drive) to look at a certified car for my wife. After calling the dealership to inquire if the car would be there if we took the drive, I was set up with Jerry Whitehead. Jerry actually sits close to the front door, and thats probably by design, because he was a pleasure to talk to and do business with. The service was excellent. The price was great. They were very patient and there was zero pressure to buy. We spoke with Mike Maiden, who was very knowledgeable and detailed. Overall the experience was excellent. They even delivered the car to us an hour and a half away the next day. I have not personally purchased many cars from dealerships, but i know value and I know this industry (i work for a finance company). This dealership lived up to the reviews, referals and recommendations that we recieved and read about, and we're very happy that we chose to do business here.

meldelan

May 19, 2014

Buying a car should be a pleasant experience, BUT ... there's the haggling and wondering if you got the best deal and then trying to sort out the truth from fiction. Am i right? My experience was so totally different. I actually had fun buying my 2014 Accord and trading my 2008 Accord. I did my homework, gathered information from various internet sites and then went to Honda Cars of Rock Hill. From the sales manager to the salesman, as well as the financial guys, all treated me with respect and didn't insult my intelligence. I am not easily pleased, but I had my socks knocked off. I was so impressed, I asked to see Joel Suggs, the GM, to complement him on his staff. Ya gotta go here. If they can't make you happy, no dealership can!Melanie MeehanFort Mill, SC

doverhousemonroe

May 7, 2014

I began my car shopping online and submitted a request for a Honda Fit. At the time, I was specifically looking for a 13 Fit Sport but before driving 40 minutes to the dealer I wanted to confirm they had the vehicle in inventory. Shortly after submitting my request, I received an email from Jim letting me know he was verifying it if was available. Next we began discussing why I chose the Fit and what my vehicle needs really were. The Honda Civic turned out to be a better fit for my needs and Jim was able to locate one with the exact color and options I wanted. We scheduled an appointment with him and submitted all of our information via their website. This created an absolutely exceptional experience. We arrived the vehicle was already in the detail shop getting cleaned for us, paperwork was ready for us to sign and we were on our way with a new 2014 Honda Civic. This was the best experience I have ever had buying a car. I was able to explain to Jim my expectations and he went above and beyond them.

Christy wood

Apr 24, 2014

Being a frequent traveler, my radio has often been a lifesaver. Recently my young daughter left the ignition on in my 2008 Acura and caused the battery to die. After jump starting the car I discovered the radio did not work and also required a code to re- activate. While I appreciate the anti- theft measures that Acura took in suspending my radio, my traveling partner (radio) was now gone and I had no idea how to re-activate it. A few days and much frustration later, I ran into Andy Hicks, sales manager, from your store and he went above and beyond to help me resolve the radio issue by putting me in touch with the service manager Gus who also was very helpful, knowledgeable and courteous...... Many, many thanks to the great staff at Honda Cars of Rock Hill. You have been a lifesaver!

brettstaylor

Apr 10, 2014

My 97 Audi blew the timing belt, so it was time for a new car. Jim Scott and Jerry Whitehead helped me, and in fact Jerry suggested I test drive the Accord Sport after I had been thinking of a CRZ. I loved it! To be sure I was not over payiong I checked online to see what others were paying, I emailed other local area Honda dealers to see how they compared, and when I emailed Jim Scott with my results, he matched the best price, plus all the extras the other dealers were trying to lure me with.I'm super happy right now and definitely recommend you give them a shot.My only request is that they don't sell too many more Accord Sports especially in that beautiful black...lol.

sillywoman

Apr 5, 2014

When we couldn't come together on the numbers, the saleperson's response: "I wish your husband had come with you tonight. He would have understood this better."

sillywoman

Apr 5, 2014

After reviewing the numbers, it was clear the car was simply too expensive at this time. Saleperson's response: "I really wish your husband would have come in tonight. He would have understood this better."

courtneychanda

Apr 3, 2014

I followed Andy Hicks from NC, to SC to buy my 2nd Odyssey from him. Honda Cars of Rock Hill is a beautiful facility with an awesome inventory, if they don't have it on the lot - they will get it! You will not find better customer service anywhere! Go to Honda Cars of Rock Hill to buy your next Honda!!

Bnherold

Apr 2, 2014

I had a great experience working with Al and Andy to purchase a 2014 Accord. They were very helpful and easy to work with. I was expecting the whole process to be a major pain but it ended up actually being very pleasant! I will definitely recommend Honda of Rock Hill and particularly Al & Andy to my friends & family.

jimprice

Mar 28, 2014

My wife and I, traded our 2004 Honda Pilot for a 2014 CRV. When we arrived at the dealership we were greeted by Walt Folker, Sales Consultant. He treated us with respect and was very knowledgeable with all aspects of the transaction. We will recommend Walt and Honda Cars of Rock Hill, SC to our friends.

tony...

Mar 14, 2014

high pressure sales tactics. Over exaggerated needed repair missed by their service department, that has been doing all maintenance. Not disclosing the details Of loan even though I asked several times for term and rate after running credit. now I've been contacted by 3 different companies trying to 'purchase' my car. I did not authorize them to sell my information. regardless of your canned apology, I will not be bringing my vehicle back in to be serviced nor will I consider you for a new purchase when I buy.

bvanhoy

Mar 13, 2014

I and my husband needed a 3rd car we having been looking for a while now. We live in Walkertown NC my husband works in Greensboro NCand my daughter is going to college in Winston Salem NC. My husband was looking online when he came across Honda Cars Rock Hill Of SC.He found me my DREAM CAR the 2005 Nissan 350Z white with blue top! IT had under 50,000 miles on it the car was AWESOME looking to be 9 years old. I am 51 years old and I never thought in a million years that we would get this car right now!! We live about 2 hours away from the dealership. Mr. Al Porta was the salesman who helped us he was great and very helpful and kind and stayed on the phone with us back and forward and came in on Saturday his day off March 8 2014 to seal the deal. He went way and above for us!!! I really want to give Andy Hicks the Sales Manager all the CREDIT he went way and above to get us approved for the car we didn't have perfect credit. He was OUTSTANDING to us he didn't judge us. He is a real people person very nice to us we really liked him a lot! I also wanted to Thank Justin Westall he was the Business Manager who handled our finance on the car he made us feel very welcome and he explained everything way and above to us he was great! I and My husband would 100% tell other people to go to Honda Cars Rock Hill in SC!!! We LOVE the CAR I am still in shock that the CAR is in our carport!!! MY husband is 55 years old we have always worked in the public eyes these 3 men were great to us! THANK YOU AGAIN FOR EVERYTHING Brian and Beverly Vanhoy March 13 2014

floydkellie

Mar 3, 2014

Gary is the kind of person who makes buying a car a fantastic experience. He is easygoing, helpful and has a great sense of humor. He was always well prepared and made our time together efficient. I'll definitely be back to buy my next car from him and only him, so don't retire anytime soon!

boozeman

Mar 2, 2014

Great dealership with professional people that "get" the customer service thing. Great car buying experience! Our second purchase and treated well both times! Would recommend to everyone!

crukus

Feb 10, 2014

My initial draw to this dealership was from an internet ad on the Honda Cars of Rock Hill website for a '13 Accord Coupe LX-S, manual transmission. Since manual transmissions are rare in Accords, I decided to visit the dealership and take a test drive. Sale Associate Bruce Rudd was excellent to work with as he was courteous, professional, relaxed, and personal. Within an hour of the test drive, Bruce and other associates were working with me to provide the best offer possible. I was feeling a bit under the weather and unsure about purchasing the Accord since my purpose was to simply test drive it. I was advised I could take the Accord home to drive it more and make sure I liked it. Once I drove the car home, I was sold. Unfortunately, I felt very bad the following day and was concerned Bruce would be calling to finalize the sale or have the car returned. Thankfully, he was very understanding and said that whenever I felt better, we could resume discussing the sale of the Accord or drop it off. I felt a bit better by early evening and decided to finalize the sale of the Accord. Bruce and the rest of the sales team made every effort to move the process along quickly and smoothly. If you are tired of high-pressure dealerships and looking for more the "spa" treatment, Honda Cars of Rock Hill is the place to go and Bruce Rudd is the sales associate to work with! Thank you Bruce!

Chase234

Feb 8, 2014

Excellent and very professional staff!Haskell Chisholm worked very diligentlywith us to find an affordable new car.He never shown any impatience and always smiled...Kudos to him!!

dfeggestad

Jan 18, 2014

At 55 years old I have purchased many new cars and have never looked forward to the task, until this time. Al was the perfect upfront professional salesman. I suggest that anyone reading this to visit Rock Hill Honda and ask for him by name. He will put you on the road in the right car or other for you and your needs. Great job and am looking forward to a new CRV in the near future as well as the new Accord just purchased. I gave Rock Hill Honda a 5 in all categories because it was time well spent and know that service and care from them will always remain a 5.

KJerman

Jan 3, 2014

Easy to deal with, great prices, wonderful sales people. 2nd car I have bought here and I will be back again. Thanks so much for all you do without being slimy car salesman.

DH

Dec 26, 2013

If you in the market for a Honda. I strongly encourage and recommend Honda of Rockhill befor you buy. Why: I have been buying Honda Automobiles since 1996 by far Honda of Rockhill have exceeded my expectations throughout every step of the way during my Honda purchasing experience. Please request the two loan surgeons Andy Hicks, Pete Pistone,and the incredible Salesperson Haskell Chisholm.

Sburris5679

Nov 10, 2013

I was greeted in a friendly manner by Mike Shaw when searching for a vehicle. While searching for a used vehicle I wasn't able to find what I wanted with all features I wanted. Mike Shaw then showed me a brand new 2014 Honda Accord Sport, it had all the features I was looking for in a vehicle. Thinking this car was far outside of what I would be able to afford, Mike then teamed up with Pete Piston and Andrew Hicks in the Finance Department who were able to work an amazing deal on the vehicle. They all communicated with me as to what was going on with getting the vehicle approval, which to me was shocking that the finance reps would call and talk to me personally. I am really greatful for the deal they created for me and will be returning to them in the future and referring anyone that I know.

Disappointed

Oct 28, 2013

We were in the market for a used 8 passenger mini-van. At the time, we had no experience with the Odyssey. But we kept our options open and decided to explore it anyway. This dealership had a '05 Touring model on the lot for sale that had over 120k miles, but was in very good condition and brand new tires. We noted it didn't have the 8th passenger seat, however the salesman comforted us by saying it would be no problem to install the extra jump seat and belt which he seemed to have a sketchy inventory of. We also learned about the PAX system on the Touring models during our visit, a little disconcerting at first blush. It was not our first choice but we decided to give it a try at an impulse to buy which was against my better judgement. We went through the typical buying process with paperwork. It was later we found out through some research we should have gone with an EX-L or the EX that come with the optional 8th passenger seat with seat belt at the ceiling. It began to dawn on us how were we going to put the seat belt in this exceptional Touring model. Short answer, to keep it nice it would cost a pretty penny and overlooking federal regulations how the vehicle was classified. Come to find out, the Touring model is so heavy, the 8th seat was not an option simply because the van's weight would exceed the allowable GVWR for that model year. In essence, if we add the 8th seat and rig a seat belt we would be committing an illegal operation of the vehicle. The absolute last thing we needed was a potential accident to expose not only harm but a liability on me for doing such a thing hauling kids in a mini-van. I called the salesman and explained my predicament with the 8th seat application. He didn't have much to say other than I'm sorry and it was still a learning process for him. Meanwhile we're stuck with a high-mileage 7 passenger minivan. What a disgrace and a shame having gone through this. Shame on me for not researching the issue before hand, but don't ever trust a salesman's word. Once the sale was complete, I'm sure they were laughing all the way to the bank. In the end we really didn't get what we were looking for in the proper manner. There have been several issues with the vehicle since the purchase, but we have been able to look past them except the 8th passenger seat. I do no recommend this dealership, their bottom line is making sales quotas and securing future service work with the service department. Gripes about the vehicle: 1) After the first 2000 miles on the new tires, the vehicle became very noisy at highway speeds. 2) The perennial issue with the VCM, it had a noticeable hesitation at speed when the VCM was active. This was a bit irritating for me, not a smooth experience like all my other vehicles. 3) You had to be sure there was gas station nearby, this vehicle guzzled fuel. The absolute best mileage it could obtain even with an ever so gentle foot was 18mpg on the highway. Driving aggressively yielded more like 14mpg. 4) Seven passenger only. The vehicle handles well and it gets up to speed with ease. The luxury features on the Touring are nice, but not all of it was necessary for us. This is the last Honda we'll ever have unless someone pays us to drive one.

Creamcheese90

Oct 3, 2013

I would recommend this dealership and Russ and Tim to work with. They made the process of buying a car and a trade-in easy. They were pleasant and professional.

laparshay

Sep 5, 2013

i am now the owner of my 3rd honda accord! i walked into the honda place on 8/29 at 7pm they close at 8pm.. i met mike shaw with a smile on his face i told him upfront what i wanted and what i wanted as far as a price and payment.. i told him the 11 years ago i purchaed my 2001 honda accord with Ron Buchanan. he said he would let ron know i came by and took all of my documents and info.. by 8/30/2013 2pm i got a call from Ron Buchanan and he said he had good new i called him back and was told i was approved.. i was so happy i set a time when i could come back on 8/31/13 to complete my purchase. mike shaw and Ron Buchanan were both there and waiting to assist me step by step. i felt very comfortable and they both were helpful and honest with me about my purchase, Financing and what to expect. it was a very easy process i was even able to go on a test drive with mike shaw.. i didnt have to ask them for anything everything was there for me on a sliver platter even down to access to their email to send information electronically. the business manager took his time and explained everything to me even let me charge my cellphone in his office to get my reference infomation for him.. everyone treated me like a human and not a sell.. i love hondas i am now the proud owner of a 2012! i am so thankful to have met each one of these guys and hope to work with them in the future for my next car purchase! thank you MIKE, RON AND PETE for treating me like family!!!!

Bullet2

Aug 18, 2013

I went to Honda Cars of RockHill in SC after swapping Emails with Tim Oakes. After arriving we first went on a test drive with an 2013 Accord Sport, because that is the car I told him I was interested in. I realized the car was a just a bit larger than what I liked. Tim Oakes asked would I like to test drive a 2013 Accord Coup because it was bit smaller and the price was about the same. I drove the Coup and spent some time comparing the two cars. I had told Tim what price and terms I was interested in, so when he gave me the price and terms we were very close to a deal. I had been there for a little while, and it was past dinner time, so I told Tim I was going home, but to just send me an E mail when the numbers were settled. He told me he would do that, and I said I would be back.He sent me an Email the next day with great terms and the price I needed, and a great price for my trade in. He was very pleasant and honest. I then signed all the paperwork with Pete Pistone and it was fast and efficient. He was very clear on why I needed to sign the documents and their purpose, Pete was very pleasant professional and explained everything.Tim helped me with all the functions in my new car ...I left feeling like I had just made a purchase at the grocery store instead of a major purchase at a car dealership. It was a great experience I have been telling all friends and family. I have recieved calls , emails and regular mail from Honda Cars of Rockhill since- checking to see if I'm happy with my purchase. I AM!!

ardavis3

Aug 2, 2013

I purchased a new Honda Accord EX-L sedan from Honda Cars of Rock Hill and worked with Al Laporta (sales) and Paul Beckman (finance). I have purchased several cars over the last few years and have to say this was by far my most pleasurable car buying experience. I was treated with respect and was not pushed to make any hasty decisions. Al made me feel comfortable and was willing to take the necessary time with me to make sure I was comfortable with the car before purchasing. Al was extremely knowledgeable about the features of the vehicles and was able to teach me several things I had not discovered or realized through my research. When it came time to talk numbers he was very respectful, did not pressure me and appeared to have my best interests in mind. I did not catch his name, but I also worked with one of the managers briefly who had this same no-pressure attitude. When I entered the finance office I worked with Paul Beckman who was very knowledgeable and organized in what he does. He also was very understanding and informative about the additional service contracts and warranties. I have never purchased an extended warranty in the past, but did because of how up front Paul was about what it covered, the benefits and cost difference. I felt that I was in and out of the finance office in a very reasonable amount of time. I was also impressed with how friendly and helpful Paul was during the process. Everyone I dealt with while at this dealership was very nice, friendly and patient. I would definitely recommend Al Laporta, Paul Beckman and the overall Honda Cars of Rock Hill to anyone in the market for a new or used vehicle. Thank you all for the wonderful experience!

roopkumar

Jul 19, 2013

Great friendly experience! They were very helpful and patient. They are willing to work with you and make sure you are happy with your purchase. They respect your time and don't make you wait for hours, as I have experienced with other dealers. I would highly recommend Honda Cars of Rock Hill. It was a pleasure to work with you guys and I had a very memorable buying experience :) Thank you Honda Cars of Rock Hill!

Erikalong

Jul 14, 2013

My husband and I had a wonderful buying experience. No pushy sales people and the entire staff was knowledgable, professional, and extremely efficient. They treated us like individuals and worked with us to get a great deal for the value. This was our first Honda purchase and we will definitely be back to Honda Cars of Rock Hill for our next purchase. With their impressive inventory, their Hendricks cars fabulous warranty, and wonderful staff you can't go wrong!

cholmes01

Jul 12, 2013

I am a doctor and they did everything I asked in a timely amazing fashion I wouldn't go anywhere else to buy a car I have bought three cars from here and will be back to get a truck in a year for my husband thanks so much

GirlNoct2

Jul 8, 2013

On 26 June 2013, I visited the dealership to talked with Mike Shaw concerning my right rear top panel on my Pilot. As usual Mike was professional, even after my unexpected visit and interruption to his schedule. I told him my problem and right away he told me he had the right person to assist me. He took the time to walk me over to the Service dept. and introduce me to Connie Underwood. Connie was professional, concerned and eager to be of help. I couldn't put the problem in words that I thought made sense and she right away asked if my Pilot was on sight and suggested we go have a look at it. I was made to feel that my Pilot was still important as if it was a brand new honda. Connie looked at the problem and said we will take care of it. She went back to the Service dept. and got a specialist to asset the problem. He said that it could be fixed. Connie told me that they had to order the part which would be in on Tuesday and would contact me. On the following Tuesday sure enough I got the call but I was not available so I call the next day, thinking I would surely get the run-around because I had missed the call. I left Ms. Underwood a message and she called me back the same day. She asked when it would be convienent for me to come in, not setting up a date and telling me it to come in. It was refreshing to know a business had staff that recognizes the value of customers. Ms. Underwood is a great additional to your staff. I asked her if she would be my point-of-contact each time I needed service at the dealership and she agreed. I hope she and Mike is with the staff as long as I have my Pilot. Thank you Connie for a good experienceMinnie /Smedley

carterz

Jun 7, 2013

I really enjoyed working with Pete McCleave. I visited the showroom several times and talked with him. I took two test drives and he was able to answer all of my questions. He did not push me to buy anything before I was ready to buy. I looked at the 2012 Accords but they did not have all of the features that I wanted. I waited and the 2013 EX-L had most of the features that I wanted. The only thing that keeps this car from being top of the line is the fake looking woodgrain and cheap floor mats. If it had the nice woodgrain and nice floor mats like my 2001 Honda it would be comparable to a luxury car. Hendrick Honda in Pineville has better prices but the traffic is terrible getting in and out of there.

jmhlah

May 27, 2013

Excellent service from beginning to end of sale! Mike Shaw is an excellent salesman. From his initial questions to determine what you're looking for, to his presentation and explanation of features, to arriving at an acceptable price, he was great!! And I have to say, the little stuff (ie. the sign in the window AFTER we decided to buy the car " SORRY this is saved for Lauren") is an awesome touch. Our daughter loved it!! Definitely sealed the deal for her. Car dealerships certainly could use more salesmen like Mike Shaw :)

Admccrorey

May 8, 2013

My overall experience was great! Haskell was very helpful and patient with as I made a decision to purchase a we vehicle. He took his time after the purchase to help me understand the accessories of the car as well program some in demonstration for me to learn on my own.

baker2005

Apr 11, 2013

Very pleased with our interactions with Tim Oakes and Honda Cars Of Rock Hill.We were treated exceptionally well during our purchase and after.Highly Recommend Tim & the staff of Honda Cars Of Rock Hill.

barb1234

Apr 7, 2013

Pete was more like a friend than a sales person. We tested 2 new Honda Civics and I purchased one. He is very knowledgeable and I learned a lot about the car in the short time I was with him. He went over all the things I needed to know to drive the car. I got a real kick over the rear view camera. Pete was very courteous, and speaks like a perfect gentleman. I am glad to know Pete

tepps

Apr 7, 2013

Relatively painless experience; great customer service by Gary Thornburg; very fair price; no pressure; dealership was eager to please without high pressure sales technique; best experience I've ever had buying when a car

beebake

Mar 22, 2013

Can't say enough about the team at this dealership. From Tim to Andy and then to Pete, these guys are on the ball. From day one when I met Tim, I felt real comfortable with him. He walked me through all that I wanted to know about cars. I test drove cars with him and he explained each and every aspect of the vehicles. Andy was also great! He assured me that he would work on a deal for me and that he did. I also experienced hardly no wait time to process paper work. Pete was also a great guy. I would like to thank all three for a job well done. If you need a car, I highly reccommend that you go to Honda of Rock Hill. Very friendly.

cwilliams59

Mar 2, 2013

My wife and I are expecting our third child and needed to upgrade to a minivan. Our car at the time was a lease that was not up until September and the baby was due in July. We decided to go up last weekend to test drive and find out what our options were with the lease. Tim was very helpful in showing us everything we needed to know about the van and there was no pressure to buy. Jason and Pete worked with us easily on discussing our options. We were able to get out of the lease early and got a great deal on the van. As of Tuesday evening we were minivan owners. My wife has adapted quickly even though she was really hesitant on driving anything bigger than the Civic. Now we are ready for that third kids seat to be filled. I'm pretty confident in saying that the next time I need a car Ill be returning.

Looking

Mar 1, 2013

Staff was helpful and informative regarding the car we were looking for, however, they only had one type of car th in the lot that we were looking for, so that did not give us many other choices to look for. We drove onr hour so we were dissapointed there were no many other cars to look at.

kenwebbii

Feb 17, 2013

Excellent service and salesmanship from Al Laporta during my recent purchase of an 2013 Honda Odyssey. His expertise and candidness made this a pleasurable buying experience. Financing was made quick and easy, thanks to Paul Beckman. Will definately recommend this dealer to friends and family.

MissTerrell

Feb 16, 2013

Michael recently sold me a used car and I was so happy to have him as a salesman. This was the best experience I've ever had at a dealership. I can't thank him enough for all he's done and I greatly appreciate him and the rest of the Honda staff. I highly recommend going to this dealership and working with Michael! I can't forget about Jason. Thank you as well!!

blckperl74

Feb 13, 2013

Everyone that we worked with were very helpful in finding us a car we like and can afford, they worked very from the beginning of the process until we drove off the lot with our car, all of the reps were friendly and considerate of our needs. We really appreciate the service we received and would recommend them to anyone. It was the first time we bought a car from a dealer and the experience was made so much easier with all of the help from Cam Stewart, Russ Crumpton, Pete McCleave, Justin Westhall, Andrew Hicks and Jason, sorry I forgot his last name but he was very helpful too. Thank you all for your help.

suelydon

Feb 11, 2013

Mike previously sold my husband a new Honda about 18 months ago so we contacted him, as well as 2 other Honda dealers when I started my search. Mike and his team were VERY competitive with their pricing, and they worked with us to make the deal happen promptly and efficiently. We picked up the Accord on Saturday morning, all the paperwork and vehicle prep was done the day before, and before we left we had my blue tooth set up, knew how to access the various upgrades and left with a good feeling about everything. I highly recommend Mike and Honda Cars of Rock Hill when looking for a new vehicle.

Plharceg

Feb 1, 2013

Connie is great to work with. We have been bringing all 3 of our Honda Cars here for the last 12 years. They are honest and trustworthy. They Do what is right for the customer. One of our cars has 380,000 miles on it so they are doing something right! Took our Honda Accord in there yesterday to have work done that another Honda Dealer in Columbia told us needed to be done. Connie had the mechanic check it out before he started the work and guess what - None of the repairs were needed. This saved us over $1,700We will never go to another Honda dealer. Honda Cars of Rock Hill has earned our business.

WDBoyd

Feb 1, 2013

Sincerity. Service. Satisfaction. We have owned cars from Rock Hill Honda since 1992 and have always had excellent interactions with the salesmen, business managers, and service people. Ron, Jim, Pete, and Connie were great. We always appreciate the professionalism of the Rock Hill Honda staff.

sgassaway

Jan 15, 2013

Our Sales Representative, Fred Woodfin, was very helpful. He was responsive, professional and friendly. Fred communicated with me by phone regarding the CRV my husband and I saw on the internet. He answered all of our questions and promptly returned phone calls. We live in Elgin and drove to Rock Hill to look at the CRV we were interested in. Fred came in on a Sunday (his day off) to be there with us. Fred Woodfin made our car decision easy and our experience great! This is my third Honda and so far my husband and I are very pleased with our new CRV!

mattjone1

Jan 13, 2013

I was helped by several staff members and each was very friendly and wanted to make sure my needs were meet.I will recommended this dealer to all my family and friends. I hope to continue doing business as my son will be in need of a car later this year.Thanks

yates679

Jan 11, 2013

Mike was great to work with. He had all our paperwork ready and made it go as smoothly as possible. He is a Great guy to work with and Honda Cars of Rock Hill has been a great experience.

sundrop1

Jan 7, 2013

Pete McCleave approached us the showroom on the day we had dropped off our 2007 Odyssey for service. My wife had noticed the 2013 CRV in the showroom and was looking at it. Pete gave us his card and quickly arranged a test drive after we requested one. When we left that day, Pete said that he would be glad to help us if we decided to make a purchase. Two days later we came in to pick up our Odyssey. We had done some research and were ready to talk a deal. Bottom line, Pete did eveything in his power to make us feel comfortable and answered all of our questions. Pete McCleave is one of the most genuine, nicest people we have ever met. He got a good deal for us and the trade in allowance on our Odyssey matched what we had seen on the internet. Then we met with Pete Pistone in the Business Office. Pete had some ideas ready to present to us and we were able to add an extended warranty, a maintenance package and an appearance package and stay near what we had wanted our monthly payments to be. He was very personable and professional. This is the fifth Honda we have purchased from Honda Cars of Rock Hill. This most recent customer experience only re-affirmed our opinion of Honda Cars of Rock Hill. They are the best!

kevinbc

Dec 31, 2012

This has been the best car buying experience that I have ever had. My sales person Mike Shaw and his manger (I'm sorry forgot his name and didnt see his picture)) were upfront and honest with me and address all of my questions.Once I decided on the right car for me the process went fast and smooth,even the paper signing. I would recommend this delearship to everyone I know that wants to buy a Honda.

lpercival

Dec 30, 2012

Great experience. Very happy with my choice. Jim Good went out of his way to make us welcome. Will come back in the future if I ever need another car.

GirlNoct2

Dec 21, 2012

On 30 November 2012, I purchased a Honda Pilot, my first SUV and Honda. I called Mike Shaw to set up an appointment to visit the dealership. Mr. Shaw was available on time to meet with me, which was important to me and showed that he valued my time as well. I let him know that I wanted a Pilot with running boards/lights, Navigation system and tinted windows. He showed me a Pilot with all the things I wanted except the running boards w/lights. The running boards/lights was later installed as specified. He showed me how the Pilot worked all features and also we had a test drive. Mr. Shaw was professional, not pushy and not impatient with a woman making her own decisions. I met with Pete Pistone to close the deal, which in itself was an experience that was pleasant. Mr. Pistone was professional and didn't push any extras to make a dollar off me. As a woman buying a vehicle we experience alot of assuming we don't know what we want and the color only matters, but that's not the case we want a deal too. The team of Mr. Shaw and Mr. Pistone was an excellent deal that I got at the dealership. I recommend that they train others on how to be professional and patient with women buyers. I appreciate the time they took we me, especially answering all the questions, doubts and hesitation I had making the deal. The experience is worth recommending to others. Thank you Mr. Shaw, you said I would be happy and I am glad I took that advise because I love my deal and my Honda Pilot. Everything you said would take place did, even getting my tags early.

cemcc55

Dec 12, 2012

I recently purchased a 2012 Honda Crosstour. Jerry Whitehead was the salesman I worked with; he was very helpful and friendly. I visited several other car dealerships before I made a decision on my purchase, and I chose HCRH because Mr. Whitehead was understanding about what I could afford and was willing to work with us. I'm happy with the deal I received and love everything about my new car. I would definitely purchase another car from this dealership again.

Very Pleased Customer

Dec 10, 2012

I bought a new Honda Civic LX here about a week ago. This dealership was very low key and I felt no pressure to buy the car. It was also very nice not to be talked down to as an older lady. The salesman, Mike Shaw, was very knowledgeable about the car and very open and friendly. He was quick to answer any question I had about the car as well. The sales manager, Glenn Gilbert, gave me the best deal to fit my budget plus top dollar for the car I traded in.I would highly recommend this dealership to anyone looking for a good, reliable car!

FedupwithHondaRH

Nov 25, 2012

This was, by far, the worst experience I have ever had with any purchase/business. It started with being duped by Mike Easley and Russ Crumpton. I stated very clearly that I did not want to lease a vehicle, but I was mislead by the "Leadership Purchase Program" that was pushed on me claiming that it was not a lease. Essentially, it has all the components of a lease, which seems to make it a lease with a different name. (I am told that it is illegal in N. Carolina). Aside from all that, I noticed the car had issues within the first couple of weeks of driving it. I took it to the service dept. who then sent it to a body shop for repair. None of the issues were fixed. I took it back to the service dept which attempted to fix the problems again and in return created an additional problem. Then one of the service advisors, Chris Rice, drove my car to his home overnight, yet, on the service records stated that I rode with someone from the service dept. and was unable to duplicate the issues with the car. After getting the general manager involved, Cam Stewart, I received several contradictions from one phone call to the next. For example, in an effort to trade out my car for a newer model, I was upset that Cam was asking me to finance the car for about $4000 more than even the MSRP. He stated early one morning on the phone that he was not in the office that day, but he had "run" those numbers himself and he was not going to second guess his figures. He did agree to call in to the dealership and would call me back to confirm the numbers. He called back 2 hours later and stated that the numbers were wrong, but blamed the error on sales associate, Mike Easley, and said if I would have just come into the finance dept to sign papers, then the finance dept would have caught his mistake. This was just 2 hrs after he told me that no one else compiled those figures but himself. The initial corrected numbers still put the car over MSRP. In short, I would obviously not recommend this dealership for sales or service.

jwerner1

Nov 19, 2012

They were very helpful and professional and not one time did they push me to make a decesion. A great experience. I bought a new civic.

sarahann1101

Nov 12, 2012

Wesley was very friendly and helpful. He was respectful, never making me feel rushed or pressured to make a decision. I would recommend him to others who are considering a new car.

nets17048

Oct 29, 2012

Yes, I would recommend this dealership. The staff was extremely friendly and curtious. When my wife was making her final decision we ended up test driving several models, the salesman remained understanding.

Seastead's

Oct 28, 2012

Fred Woodfin provided outstanding service. He worked very hard to find the right vehicle and work with my budget on my new car purchase. The buying experience was the best car buying experience I have had and this is my second Honda Odyssey purchase.

tah363

Oct 19, 2012

Pete was great. Professional got me in and out of the paper work portion of the purchase.Mike was good. Seemed a little lost at times about the next steps, almost as if he was new. He was professional and answered all my questions.This is the second car I purchased from this dealership. I would use them again.The only issue I had was the time it took to process the transaction. I came in on a Monday and put half the money down and let them know I would be back on Thursday to process the purchase. I stopped by on Wednesday to let them know I would be back on Thursday and via e-mail let them know when I was coming. I get there and make the purchase and had to wait for more than an hour after the paper work was done for the car to be washed and detailed. The dealership had three days notice and still didn't have the car ready. I arrived at the dealer at 9:10 and didn't leave until 12:15. This was with a trade-in and a cash transaction. Not a major undertaking.

amh5840

Oct 5, 2012

These three guys and Jim Scott helped me with my 4th purchase from Honda Cars of Rock Hill. They really took the time to explain all of my options to me and I feel even better about my 4th purchase from HCRH.Thank you,Betty H

susan.5074

Sep 30, 2012

Russ & Walt were great to work with. If they couldn't answer my questions they found someone who could. They offered me a great price on my trade-in and a very good price on my new car. I would highly recommend them as a good, trust-worthy dealership. The service department is good too.

Rwtinker

Sep 26, 2012

This is an excellent Honda dealership... Friendly, trustworthy, and superior customer service. I will continue to service my vehicles and purchase new vehicles from this dealership. Their prices are competitive and their service department is very professional.

kireha510

Sep 19, 2012

I appreciate the fact that this dealership did not try to talk me into something I did not want. They listened to what I wanted, offered options and then made it work. The whole process was painless and easy. Highly recommend.

NickP

Sep 3, 2012

Recently moved to the area. Started using this dealer for service and found them to be quite good. Traded our Odyssey for another one. Low pressure sales, competive price, and paperwork handling easy to deal with.

ruc13

Aug 20, 2012

Jim Scott of Honda of Rock Hill was responsive, friendly and accommodating and I actually found they whole experience being a pleasure rather than the dreaded haggling I have come to expect with a typical car buying experience.I was constantly contacted along the way by the General Manager, to ensure my satisfaction with the entire experience. I would highly recommend this dealer based on my experience and will definitely return for future needs.

hootiemd

Jul 31, 2012

Our experience with Honda Cars of Rock Hill was very positive. Steve was a great salesman. We do not like pushy, aggressive salespeople and he was just the opposite. He was informative and friendly but not aggressive. He was available to answer any questions we had and let us know we could call him for anything. The sales manager (Russ Crompton?) was also pleasant to work with and easy to reach without being overbearing. We love our new Pilot and would definitely buy another car from Honda Cars of Rock Hill.

chuck12

Jul 21, 2012

I just purchased my daughter a 2012 Honda Accord. This is the third vehicle I have purchaed from HCRH. The third purchase was as good as the first. Jerry Whitehead has been my go to salesman each time. He has been in the business a long time and knows how to make you feel at home. All of the staff will go out of their way for you. I have gone back to HCRH because of the price and service I have received.

Kelly Layton

Jul 18, 2012

I have never been to a car dealership where the service department has been as helpful, friendly, & considerate as Honda Cars of Rock Hill. I didn't know this type of service even existed when working with car repairs! I have been multiple times for regular service along with having to have something repaired. If the repair is going to take longer than a couple of hours, I have been offered a car to use or been offered a ride. There are always snacks and drinks provided in the roomy, clean waiting area. The service is above and beyond any other place I have been to in the past. This is also why my next car purchase will be made at HCRH! My last experience just this past Monday, my car had to be towed in because it wouldn't start. They provided the towing service so I didn't have to. The only thing on this visit was my driver sideview mirror was somehow damaged while on site. But when I called back, I was given an apology and an appointment to come back for them to check it out this Saturday. Always courteous and easy to work with. I have been very pleased with the services you have provided me.

cqbrewer

Jul 17, 2012

Great experience. Would definitely recommend to friends. Our internet transaction could not have been easier. Al was great. Honda Cars of Rock Hill was very easy to work with.

DKillian

Jul 17, 2012

was there for oil change, car wash, and estimate on new tiresI was in the waiting room for 80 minutes when we ask what was going on with the car then after 20 minutes they came to get me but they had forgotten to wash the car and I had to ask for the estimate on the new tires again.After the manager saw how unhappay I was they were all trying to make things right!This was not my first bad trip to Honda Cars of Rock Hill

rdwaters

Jul 17, 2012

I did not have to wait at all. Chris immediately took my key and started the process of getting my car serviced. The waiting area is clean and well-stocked with water, coffee, and even pastries. I was advised by Chris that a cabin filter needed to be replaced and told him to do so. The person who took my money was friendly and helpful as well. I just wish parts/labor prices weren't so high, but that is probably out of the control of this particular dealership.

j4903

Jul 16, 2012

I enjoy the friendly relationship the service personnel have with customers,they make you feel welcome and extend themselves to help get the service you need.

stharpe

Jul 10, 2012

I have dealt with this Service Department since my first Honda in 1986 and have always been treated courteously and fairly. I do not intend to change.

kpaster

Jul 7, 2012

I had a repeat problem with my tire pressure and tried to resolve it myself with balancing the air pressure in each tire. I was unsuccessful and called the Honda Cars Rock Hills Service department. They were able to give me an appointment that day; resolve my problem and no charge because it turned out to be a repeat tire leak from having a nail removed and tire patched. I am happy to have this service department to depend on. I am always pleased with the customer service, comfortable waiting area, explanation of the repair. The great service even continues to the cashiers. Thanks to the management because I know this is because of your focus on what makes a customer happy.Sincerely,Sheila PasterCRV owner

callarwc

Jul 6, 2012

After our introduction to Sales Associate Steve Morris we indicated our desire tocheck out the new 2012 Honda CRV. Steve suggested the best way to do that would be forhim to bring up one from the lot with the features we were looking for and we'll gofrom there. Steve spent a lengthy amount of time explaining ALL the systems to uswhich was great. We then proceeded to put the CRV through it's paces on a test drive.We indicated to Steve our displeasure with the amount of road noise with our 2007 CRV. He took us to an area so we could specifically check the improvements in the sounddeadening materials added to the new model to correct that problem. After we decided to purchase the new model, we found out they didn't have the Sage Color which was ourfirst choice. No Problem, he said we'll get it for you. Two days later we drove home with exactly what we wanted. I can't say enough about everyone evolved with the processing of the entire deal from beginning to end. Impressive dealership wheretruly the customer is #1. We will most surely recommend Honda Cars of Rock Hill to all our friends when they are car shopping.Regards,Robert W. Callahan

Edward Linker

Jul 4, 2012

Just had my first oil change service on my 2012 Honda Civic. I bought the car new in January with the oil change service plan and paint treatment included. I could not be more happy with their service that I received. I needed a car to drive while mine was being serviced and they loned me a 2008 Honda to drive. When I picked my car up the next day everything was completed just as they had promised. I rate the service department with a 10 out of 10. Thanks, Edward

Jaenn Smith

Jun 19, 2012

I bought my CR-V from Honda of Rock Hill 4 years ago and the service I received each time I went in to have the oil changed was always courteous, confident, and professional. When I was waiting on an oil change 2 years ago I saw the Crosstour and thought it was Gorgeous and much as I enjoyed my CR-V, I have been keeping an eye out for a good deal on a Crosstour. When I went online last week and saw the fantastic $2999 down and $219 per month Crosstour deal I took my CR-V in and bought a Silver Crosstour LX with black interior and elegant wood trim. My Honda Crosstour is Powerful, Practical, and sooooo Pretty! Can't decide which feature I like best! The rear view camera, being able to load 6 CDs, the way the back seats flop down flat when I pull the handles, the sun roof, lumbar back support in the driver's seat or the hands free cell phone set up! My purchase experience was terrific too! Jimmy Cologne was the first salesperson in the office Friday morning and did a good job of helping me with the purchase. He was off when I picked up my car the next day so Senior Sales Consultant Jim Scott took the time to show me how to use each feature and even set up my iPhone so I can be Hands Free in the car. Give Jim a call and go get a Crosstour!

Paulride

Jun 19, 2012

I have always received excellent service from this Dealership. I enjoy working with Connie Underwood becuase of her upeat sttitude and winning dispostion. The guys in the service department are the BEST. They really know their jobs and perform top grade work. The cashiers are some of the friendly and professional people anywhere. When ever I need a ride while my vehicle is being serviced, the guys will take me to the mall or shopping center and pick me me up when I am done with my errands and the do this with a smile. This Dealership is AWESOME.

dcoxdrummerboy

Jun 15, 2012

I had my car in for a torque converter replacement under warranty. During the process they didn't install one of the axle seals properly so it was leaking transmission fluid. When I called to let them know the problem they got me in right away and took care of it. Oddly enough they did the same thing again...the seal wasn't installed properly so I had to come back a 2nd time. They did all the repairs in a timely manner at no charge and even filled my car up with gas for the inconvienence. I've driven Honda automobiles for the last 30 years and these folks are by far the best dealership I have ever dealt with. They go out of their way to make sure you are taken care of.

NMiles

Jun 2, 2012

I am very pleased with the service I received! My dealer was very proactive and patient. As a first time buyer I had several question, all of which where answered promptly. My process went so smoothly! Thank you so much for a great car buying experience!

karenroberts

May 31, 2012

Had car trouble early a.m. Colby worked me in,had to order part & still got my car fixed same day. Excellent Service! Best Service department in S.C.

ycstewart

May 30, 2012

My salesman was extremely friendly,helpful but not pushy. He treated me with respect and trust. The finance manager was organized and efficient and knowledgeable. The facility is comfortable and accomodating. I was offered a great price. I had been shopping several other dealers and was tired of the high pressure sales techniques elsewhere. This dealer was a refreshing surprise. Overall, it was a great experience and I highly recommend it.

tiiuleek

May 21, 2012

Only once I had a bad experience and they fixed it right away. I love the job these guys do, and I also like the fact that they go over and beyond for customers. I get deals for every Honda dealership in Charlotte, but I make every effort to continue my great service I get from Honda of Rock Hill. Job well done guys, thanks for all you do!!!!

doc4jac

May 12, 2012

Ready to perform work as scheduled when I arrived. In and out with no customer service issues. Enjoyed the coffee and cookies while waiting. Thanks to Chris for getting it done as promised.

Shirley Millsaps

May 12, 2012

I took my car in on a Saturday afternoon after it would not stay cranked. Found out the head gasket was blown. My husband was able to get a good used vehicle using our old car as a downpayment. Our saleman did everything he could to help us along the the finance guy. We have never had such good, attentive and prompt service as we received at this dealership. The gas gage was not working on the vehicle and our salesman took care of getting it fixed at Burns Chevrolet as the vehicle we purchased was a used Chevrolet Trail Balzer with no cost to us. This meant so much to us to have someone who went ABOVE AND BEYOND to help a customer. We will be getting another car in the future when my 1988 Volvo dies and we will definitely be coming back to Honda here in Rock Hill as a direct result of this experience. Again thanks for a great sales experience and one of the best car salesman we have had the pleasure of doing business with.Shirley Millsapshusband, Bart Millsaps627 Pinebranch StreetRock Hill,S.C. 29730803-324-1518

ANJIB

Apr 26, 2012

AWESOME! I AM TOTALLY PLEASED WITH MY NEW HONDA CRV, VERY THANKFUL FOR THE CUSTOMER SERVICE FROM MIKE HE GOT ME THE CAR REQUESTED AND THINGS WENT SMOOTH AS SILK.

Joan Dratch

Apr 25, 2012

This dealership has serviced our cars going on 9 years. I have never had a bad experience. Always honest and helpful and when i am in the service department i am made to feel that I am very important and they take the time to help me.

TTalb

Apr 24, 2012

This visit was to have installed Door Edge Guards and Cargo Net which I had asked Tim Oakes by phone to order or hold for my next visit. Tim told me the net was on hand and would be held for me, and that the guards would be ordered and ready the following week.He called later to let me know the guards were on hand and he was looking forward to seeing my the following week, at which time he would also show me some videos on using my navigation system. Tim Oakes introduced me to Tim Chandler who would be seeing to the installation of my accessories. Tim C. was very personable and professional in handling his interaction with me.I must admit that the installation of the two items took longer than I thought it would (though I had no idea how long it should take). The installed price was a little more than I had expected, but I may have misunderstood the prices Tim Oakes had mentioned over the phone.All in all, I am very happy that I purchased a 2012 Accord, and that I did so at Honda Cars of Rock Hill. I can understand why you have won the President's Award 8 times.Since I purchased the oil change package (or whatever it's called) I look forward to bringing my Accord to your dealership for years to come (based on the small number of miles I generally drive per year.)

mramsey22

Apr 21, 2012

This was my first time at this Service dept and was very pleased with the level of Customer service...wait time was pretty quick factoring in a very busy Saturday morning. The customer waiting area and bathroom were CLEAN and neat - really enjoyed the Keirig coffee too.I will be back again for my next service date.

CShulman

Apr 17, 2012

We were on vacation and had an air leak in our tire, heading from Rochester, NY to Savannah, GA. This dealership plugged the leak, were very friendly, and didn't charge us anything. We appreciate this, as well as the fact that our tires were and are in great shape the rest of the trip. Thank you!The ShulmansPittsford, NY

TTalb

Apr 7, 2012

The sales personnel with whom I dealt were very knowledgeable, friendly, and courteous. I believe that the price quoted me was at least good, if not great. The physical plant of the dealership was very clean and well organized, contributing to my decision to bring my new Honda back (from Charlotte) to the dealership for service. I look forward to working with the people at Honda Cars of Rock Hill to keep my Accord in tip-top condition for many years.

lexgirl92

Apr 3, 2012

I went for an oil change. I scheduled an early appointment so I could service my car and get to work on time and I made it before my first meeting. I also stopped by the Parts department to get help with my key. The battery was dead and I was unable to remove the screw. Teresa was great. She opened the casing, changed the battery and gave me tips to help with me with a crack in the other key casing. The service is always great at RH Honda.

Altemese

Mar 31, 2012

Hi, I visited this time for an oil change and tire rotation and balance. I was in and out in no time and everyone was nice and courteous as usual. I have been to this dealership a few times in the past and each time they took real good care of me. I was given something to drive to work the next day while they repaired my car and everything went well. For the most part, I plan on having all the service done to my car at this location. Keep Up The Good Work!!!!Thanks,Altemese Turner

pageh

Mar 30, 2012

They are extremely efficient & the customer service is excellent. They are concerned with the safety of the car as well as getting my vehicle back to me in a timely fashion. I am always offered the use of a vehicle if the job is going to be time consuming. They deliver my car to me so I don't have to leave work which is very important to me. They also take the time to explain to me what they need to do & why and are very patient.

byard

Mar 30, 2012

I have been going to Honda to have my car serviced for over 5 years now and have worked with Tim Chandler the entire time. He is great and the reason I won't have my car serviced anywhere but there. I have also started taking a GMC and Ford that we have serviced there because I know I can trust Tim and know he is always looking out for our best interest. You can not beat the service he provides. Also love my Honda! Following the service advice of Tim and Honda my car is awesome I never have any trouble and have over 126,000 miles on it!

mjtbmason

Mar 27, 2012

Great experience. Worked with me, not pushy or overbearing. Appropriate follow-up time frame. Friendly, informative, listend to my needs/wants. All staff I met were personable. Worked out everything over phone before visit! Great time-saver! Best vehicle purchase experience I have ever had the pleasure of experiencing. Even though this dealership is over an hour drive one way from my location, the travel time spent was well worth it! I tried other dealers in my local area but this dealer beat ten other dealers in my area! TEN! Based on my experience, I have sent the dealership several family and friend referrals and plan on using this dealership in the future.

bill_bixby

Mar 25, 2012

Fantastic car buying experience. Mike Easley made the car buying process low pressure, informative and easy. Highly recommend. I was never overwhelmed, never felt like i was being hurried and everything was explained incredibly. The finance officer Paul was great as well. The whole transaction was quick and painless. This was honestly, probably the best car buying experience i have had, and that includes other Honda dealerships and non Honda dealerships as well.

j_bates23

Mar 24, 2012

I have always owned American made cars. And having the vehicles serviced was a nightmare. After owning our Odyssey and having it serviced, I don't know if I will ever buy anything other than a Honda. I used to deal with Dave Vucci. He was promoted to another dealership is no longer there. Now Connie Underwood takes care of all my service needs. I highly recommend her. She is good at what she does and you can tell, she likes what she does. Honda Cars of Rock Hill is hands down the most professional, friendly and just a pleasure to deal with!!! Joe Bates

lauralewisphoto

Mar 23, 2012

Justin Westall is great! He is knowledgeable, helpful, and very patient. He spent a lot of time with us to find the best van for our family. He listened and he carefully guided us through the process. He put our needs before his own and gave us confidence in our purchase. Thanks to the service department at Honda Cars of Rock Hill we have not bought a car in over 10 years, so we were a bit nervous and sad to see our old van go. Our beloved 2002 Honda Odyssey had over 239,000 miles on it so was time to move on. Justin asked us what we were looking for and we explained that we wanted the van we had with fewer miles. Justin understood us and went out of his way to make us happy. His integrity is above reproach. He is a great salesman but more importantly he is a wonderful person with a big heart and for that we are grateful!

rdwaters

Mar 18, 2012

I am new to Rock Hill and stopped by to make an appointment for an oil change and to have someone look at a small chip in my front windshield. Chris was very quick to head to my car and look at the windshield and said that they could work me in for an oil change right away. After checking it was determined that I needed two filters replaced besides the oil filter and he showed me the price. Naturally, I would have liked to have paid less but all in all the overall my impression was completely positive and I will be returning.

caziyah

Mar 14, 2012

Chris Rice assisted me today with my service. He was very helpful. He greeted me with a smile. I appreciate the way he assisted me with what I needed to have fixed on my car. As always I enjoying working with Chris Rice and Connie Underwood who scheduled the appointment for me.

Olejnicj

Mar 11, 2012

Usually great - this service experience was not up to par. The amount of time quoted me for the service was off; my car sat outside 35 minutes before anyone told me it was done (said they were doing paperwork ???) and their was no apology or explanation. I asked for a car wash and did not receive one. I reminded them about my rewards program but was not given the points until I was checking out and had to ask again. I dealt with 3 different employees and all were very unconcerned with my time or requests. I have going to Honda Cars of Rock Hill for 12 years and it is due to the excellent customer service that I return. One bad experience makes me rethink my next car purchase.

docchapman

Mar 6, 2012

All of the service are always friendly and willing to help you. On today's visit there were a few services that were listed for my vechile that I didn't want to have done at present. Chris Rice informed me of the most critical items and let me decide which ones to leave out. He wasn't pushey about having everything done that was listed but informed me of the most necessary. He also called me about an item that the service tech found defective and let me know the price before the work was done. This is better than some service departments that go ahead and do the work and tell you after the fact. I have found that your service people are very professional in their work.

missielina

Mar 5, 2012

I was pleasantly surprised at the level of attention and friendliness I received from everyone I came in contact with. It made relinquishing money to you an easy one! LOLI wish to personally thank Glen Gilbert and Mike Easley for their time and attention; they showed excellent professionalism and were accommodating and personable as well.My mother, Aunt and sister are all proud members of the Honda family. I can finally state that I am too!!!Thank you.

dianavick

Mar 1, 2012

I have been a customer since 1977. Danny Ferguson and his crew have been great. I have had great service from all my Honda's.

kristib

Feb 28, 2012

I called Jim Scott before arriving with the intention of test driving a Civic and gave him my "wants" and price range. When I arrived several hours later, he was prepared with several choices. The Civic did not "float my boat", so he looked at other options with used and new cars, and different types of financing. I came home with a 2012 Accord with a lower payment than I ever expected and a price that made me feel comfortable. Jim has a no-pressure style and is very knowledgable about his inventory and cars in general. Buying a car? Ask for Jim Scott for a stress-free experience. It was painless. Thanks, Jim!Kristi

Kidwells

Feb 25, 2012

At 77 years of age, and having had a license since I was 16, I have had the experience of buying many cars. My experience with Honda Cars of Rock Hill and Justin Westall was probably the best ever. Justin was as intuitive and helpful as possible, and his manner and demeanor were exemplary. My wife and I never once felt pushed or pressured. Yet, he was amazingly thorough and patient. I cannot express how pleased my wife and I were with the entire car-buying experience at Honda Cars of Rock Hill and Justin Westall was the key element in all of it!Sincerely,Don and Becky Kidwell

dixiechix43

Feb 22, 2012

This is the 2nd Honda I have bought here. The customer service & service gets an A+. The waiting area is great & location can't be beat.

B_Rock

Feb 21, 2012

This is the second time Ihave been into Honda of Rock Hill to have my car serviced. Also, the second time I have had to wait three hours for an oil change. It is not worth the trouble. The first time I went in to have the carpets cleaned and an oil change and only half of the work was completed and had to wait an additional hour. Today's experience was three hours for just an oil change. Watching other customers having tires rotated and full details done leaving in thirty minutes is exuberantly frustrating.Customer service is void in this department at Honda at Rock Hill. I would have much rather paid extra money and gone to pep boys. Horrid experiences each time I come into this place make for a non-returning customer.

robert123a

Feb 16, 2012

Very nice facility and comfortable waiting. Responsive and friendly personnel. Took car of service question and problem. Very easy to get appointment and work very wekk with perwone to schedule service. service advisor is very professional. All staff very informative.

akeith00

Feb 14, 2012

This was my first time buying a car. I was nervous and a little overwhelmed. Justin Westall was very understanding and helpful during the decision making process. He wasn't pushy and just laid out the facts of what they had to offer, which were very favorable for me. I took the weekend to think it over. I'm still my daddy's little girl so I had to talk it over with him. My dad, who always worries that I'll be taken advantage of, was very pleased with the service I got. I think that speaks volumes since he lives 500 miles away. I had a Honda before, and I must say this Dealership has been the best that I've been to. I plan taking my new car for all services there, even though there is one closer to my house. I am very happy in my new car and the new relationship that I have with Honda of Rock Hill.

jettanout

Feb 14, 2012

Mike Easley was an excellent help. We always enjoy doing business with him. I highly recommend working with Mike. Unfortunately I cannot say the same for Judy Gibson. I felt that we were just a number and she rushed us through the financing process. It has been three business days and we still don't know who our vehicle is financed through. When we asked if she would call the insurance company, she stated she didn't have time for that. I knew it was a simple call to make, so I did so from my cell phone. Another salesman let me use his computer in order to print my insurance cards. I was disappointed with Judy's customer service.

Bill Griffin

Feb 14, 2012

I own a honda primarily for the service I receive from Honda Cars of Rock Hill. I have owned other cars and received very poor car service after the sale. Honda is a great car, but what sells me on the product is the service I receive from Honda cars of Rock Hill..they take care of me and MY CAR!!!! Thank you so much.Bill Griffin1506 University DriveLancaster, SC 29720

Mouse51180

Feb 13, 2012

Al was great. No pushy attitude like I got from a lot of dealers. Just straight to the point and didnt try to put me in anything I really didnt like just to make a sale. Finance team worked every angle to get me the best deal I feel. Very good job.

philw852

Feb 11, 2012

I own a 2005 Pilot that was purchased new from this dealership. I have always had excellent service and have never taken "Rosie" to another service center. Even though she has 125,000 miles on her, we are warmly greeted and treated to the best customer service possible. Today was no different. I had an appointment for a routine oil change, but knew I could need front breaks. I knew this because I my car is inspected each time so I can plan for major work. Michael checked out my car and explained that it was time to fix my breaks. Everything went as planned and I enjoyed my wait in a comfortable waiting room. Today, customer service seems to be a "thing of the past". Please don't change. You have a costomer for life!

ScottJr1217

Feb 9, 2012

I am rating this dealership as high as you could possibly get. The service was amazing. Not only was it quick, but everyone was extremely friendly and eager to complete the tasks at hand. I do not remember the employee I dealt with, but he was definitely someone with great people skills. I really appreciated the high level service and very grateful to have bought my car from Honda Rock Hill.

aburfield

Feb 9, 2012

I often wonder why I come to this service department, every single time I take my car in they miss the boat by far. It's simple. When a customer walks in, make eye contact, say, Good morning, I will be right with you. I understand being busy, but it is inexcusable to walk into a place of business and no one looks up and there are 5+ desk areas. You get the feeling they are avoiding making eye contact,because then they will actually have to help you. I am a loyal Honda customer and never had this feeling when I lived in another area. I always feel like the pricing or service is not the honest truth. One plus, with my last visit they discounted my part and service, as the diagnostic revealed nothing was wrong. That was nice, but the bigger picture, your service department lacks a nice friendly atmosphere. That is not ok and again makes me wonder, why not go some place else?

helmsk

Feb 9, 2012

I stopped by to see what it would cost to have a "brake lamp" problem fixed. I was surprised that the dealership was able to go ahead and fix the problem right then, since it was 4:30 or after when I arrived. It's nice to be able to do that,since my schedule at work is so inconsistent (mostly long hours). Connie is always so helpful. I really like dealing with her and with Chris. Thanks so much for helping me. As a single female, I don't like car issues of any kind. It's good to be able to trust a dealership to not take advantage of me and what I don't know!

Honda Lover

Feb 3, 2012

My wife and I just purchased a new Honda Pilot from Tim Oakes at Honda Cars of Rock Hill owned by Rick Hendrick. Of all the cars that we have bought over the last twenty years, this was the most pleasant experience we have ever had. Our sales rep was a true professional and his knowledge of his company and the product he sold was unmatched.

rwall

Feb 1, 2012

I like taking my car to have it services there. This time I had my dad take my car in for the oil change and this is the only time I have ever had to pay the full price for my service. Not sure why because I always have a coupon to receive money off or they have one on file. Not sure what happened this time. I am a little disappointed in that and the fact that my car was not sent through the car wash that is offered for free. I know this is not a lot but in today economy all my savings are huge especially since I am a teacher. This is the first time this has happened. Not mad at anyone but disappointed not to get my discounts. I will be back though. Thanks for the great service so far.

Meade Wilson

Jan 26, 2012

Justin Westall is the exception, not the rule. My wife and I visited Honda Cars of Rock Hill to shop for a Honda Minivan. Justin was extremely helpful and professional. He took time to listen to what we were looking for in our next vehicle and then he showed us the minivans that he could offer and explained all the features and benefits that each model had to offer. After reviewing the minivans we decided that they did not meet our budget so we decided to consider other models. Justin suggested and showed us the new CRV's and we were sold. My wife and I have been married over 40 years and we have purchased many cars. We were very impressed with Justin and his knowledge of all the various product lines that Honda could offer us. I am 6' 4" tall and my wife is about a foot shorter than I am. It is hard for us to find a vehicle that we both can drive comfortably. The CRV fit both of us very nicely so we made the decision to buy the 2012 CRV-EX. I have been a sales and marketing professional for over 35 years. I have done business throughout the US, Canada, and Mexico. During that time I have worked and managed some excellent sales and marketing professionals. Justin Westall provided us with an exceptional buying experience that exceeded all of our expectations. I look forward to sending my friends to Justin to buy their next new or used vehicle.

Dbonapart

Jan 16, 2012

When I called Tim in distress about the service lights on in the car, he was very patient, helpful and understanding. I found out it was my transmission, which sent me further into distress considering the replacement cost. Tim was in constant contact with me throughout the process: from cost quote to picking up my serviced vehicle.

Brenda Campbell

Jan 16, 2012

I trust what my advisor tells me . I am always treated with the upmost respect and courtesy by all Honda associates . The work is done without delay and the wait is never to long .

ferrer1017

Jan 9, 2012

When I think of HONDA cars of Rock Hill, I have experienced: HON... est advisors, D... ependable vehicles,A...bility and hospitality to keep customers satisfied.Best service department that I have ever experienced.

JCsDisciple

Jan 4, 2012

Jim did everything he could to meet our needs. Paul (in Finance Dept.) was also very helpful. It was overall a pleasurable experience which is rare to find when buying a vehicle; new or used. Thanks.

jguyon803

Dec 29, 2011

Great service is the norm for Honda of Rock Hill. All the folks at the service desk are helpful and knowledgeable. Helpful with discounts and quotes.

igsgreen

Dec 26, 2011

We were taken in for service on the spot, even though we did not have an appointment. The suggested maintenance was described in detail and prices were given before we agreed to the service. There was no pressure to purchase anything we did not want. Every staff member was courteous. The waiting room was supplied with drinks, snacks, computer access, and TV.

susanmathew777

Dec 15, 2011

I was involved in a very bad accident on December 8th 2011. My 2007 Honda CRV had to be totaled but it saved my life. I survived the accident without a scratch. I am the living example that "Honda is the best...in safety".So, I did not have any second thoughts in buying a new Honda CRV again. Can anything else replace your life? Certainly not! I came back to Honda Cars of Rockhill and purchased a 2011 Honda CRV again {although I live in Columbia}.Russ & Wesley went to great lenghts to see that I was completely satisfied with my purchase. Thank you so much for all your efforts. I was thrilled to have Danny helping me again.I'm overjoyed to drive home my new Honda CRV, thanking God each minute for my CRV and the life he gave back to me. I won't take another breath for granted.God bless and many sincere thanks,Susan Mathew,431 Glacier Way,Columbia, S.C. 29229

Bill Hood

Dec 15, 2011

Chris Rice is always knowledgable and helpful. He takes the time to understand what the customer needs and does a great job following up during your visit to keep you informed. We have three Honda vehicles and will continue to use this dealership.

Annroby

Dec 11, 2011

The staff was very friendly and helpful- Chris called me shortly after I dropped off the car and explained all the work needed on the car. I did not expect to get my car serviced on the same day, but I did!

tuffy73

Dec 10, 2011

I have dealt with Honda Cars of Rock Hill for many years. I have always had the best of service. As a single woman, I do worry about being stranded on the highway. I have mentioned to them before that I didn't want that to happen, and they have been very thorough to insure that the mechanical aspects of my car are in great shape. When I have taken my car in for service, they are prompt to take the car into the shop and begin work on it. When I've needed a loaner vehicle, they've connected me with a good provider, who has treated me well. when I've asked questions, I've gotten knowledgeable answers. This last visit, I inquired about the strength of my battery. They checked it and said it was fine. They could have told me it needed to be replaced, and I would have had to go with their recommendation. They could have taken advantage of me, and I would not have known the difference. But, they didn't do that at all. Working with a dealership that employs trustworthy people means a lot to me. That is why I go there over and over again!

stimmerman

Dec 8, 2011

Only surprise I had was a phone call from one of your salesmen (Justin?) trying to see if he could help me after we had already made the purchase and brought the car home. I thought that was a little much. Otherwise, everything was wonderful.

Al Kendall

Dec 8, 2011

I have bought several Honda automobiles from this same dealer. The reason is very simple, I have always been treated with attentive, one on one level service whether it was in the sales area, service area or just asking a question. They have never given me cause to look at another dealer for sales or auto service.

buddymetts

Dec 4, 2011

HONEST, EFFICIENT, CURTEOUS, FREINDLY SERVICE. THESE ARE THE QUALITIES THAT I LOOK FOR IN CHOOSING WHERE TO SERVICE MY VEHICLE. I HAVE STRONGLY RECOMMENDED HONDA CARS OF ROCK HILL SERVICE DEPARTMENT TO A NUMBER OF PEOPLE.

gte879p

Dec 3, 2011

Great test drives; good explanation of features on new cars; gave lowest out-the-door price than 9 other dealers on a 2012 Honda Odyssey. Tom Williams wasn't pushy, and still treated me like I was his only client, even though I was bidding against a bunch of other dealers.

abtrueblue

Nov 29, 2011

VERY NICE VISIT TODAY. THE ONLY THING WAS $20.00 LABOR ON MY CABIN FILTER. I'M NOT PLEASED WITH WHEN IT TOOK LESS THEN 10 MIN AND HE PUT IT ON IN THE DRIVE THROUGH. EVERYTHING WAS ELSE WAS GREAT. I REALLY MISS THE HAND WASHING CAR WASH.

donlin

Nov 27, 2011

My car was serviced just recently with several problems, although I was only able to have one of the problems fixed due to cost. The torque converter was replaced.Mr. Rice worked with me and had the work done as he stated he would. Overall I am satisfied.

tburris

Nov 22, 2011

Overall I had a great experience with very friendly and knowledgeable staff. I would recommend Honda of Rock Hill to others and I would recommend the services of Wesley Watts.

Conniezt

Nov 21, 2011

Great purchasing experience. Justin Westall was very friendly and knowledgeable about the Honda Accord we were considering. All the employees at Honda Cars of Rock Hill were courtious.

ShirleyKArrington

Nov 9, 2011

Everyone is great there. Friendly and love how they have treats and Kuerig coffee. you feel appreciated. You dont have to wait long for oil change! It's very nice showroom and have always been treated well each time. Only watch the financing and make sure you are satisfied with what they suggest. Service is the best at Rock Hill. Colby always tries to squeeze me in on Saturdays. He knows Im a loyal customer

srstewart

Nov 7, 2011

Had my oil changed today and a few other minor things taken care of on my 2011 Honda Pilot. I was very impressed with the whole experience. I was in and out within 45 minutes or less. The price was very reasonable and everyone I dealt with was very pleasant!

Dottys

Nov 5, 2011

I have had my vehicle since January 2001. The only place it has been for service is Honda Cars of Rock Hill. I did not have an appointment today and they were gracious enough to take the time to have a mechanic check out the problem. What they saw as an immediate concern they fixed today. What is possibly something for the future they did not try and make me spend extra money today. I know they will keep an eye on the problem and if it needs to be addressed they will tell me fairly and honestly. Danny Ferguson always takes the time to say Hello and doesn't mind taking a few minutes to see what the problem is that brought me in. All of the staff ask if they can help you as soon as you walk through the service entrance. The women in the billing department are always friendly and helpful also. I trust my Civic completely in the hands of this hightly qualified, friendly team of service technicians.

kenm213

Nov 1, 2011

Great Deal on New 2012 Honda Accord SE. Quick Transaction. Did all they could to make our payment what we wanted. Salesman did a great non pressure job.

mycarisgreat

Nov 1, 2011

Excellent dealer transaction on a new Honda. We have purchased several new cars from this dealer and have always received excellent treatment from the sales, financing, and service departments. I would not go to any other dealer other than Honda Cars of Rock Hill for a great deal. Everyone, I restate, everyone, at this dealership is extremely friendly and very knowledgeable about their Honda products. A very enjoyable new car buying experience, once again!

mebelk

Nov 1, 2011

Pricing seems to be an issue. Especially on future estimates that seem excessive.When service ework exceeds 1000 dollars to some one that regularly maintains their vehicle through the dealership, This seems excessive.

becjake

Oct 31, 2011

My wife and I just purchased a new Honda CR-V from Justin Westall at Hendrick's Honda Cars of Rock Hill. Of all the cars that we have bought over the last fifty years, this was the most pleasant experience we have ever had. Justin was a true professional and his knowledge of his company and the product he sold is unmatched. The Hendrick's should be proud to have such a competent and dedicated employee on their staff. Bruce Carlson, Fort Mill, SC

Sheidbreder

Oct 31, 2011

I've previously had trouble with the gas door on my Honda Civic so when a problem occurred again I took the car to Honda Cars of Rock Hill and the service department repaired the issue at no charge which was appreciated.

ronsan

Oct 27, 2011

Both sales reps were friendly and personable without being phony meaning only concerned about the sale. I felt valued as a customer. It was an overall good experience.

Swampdog

Oct 24, 2011

While I did not purchase a Honda, and the only factor in my decision was the Salesman and not the car Honda would have been my choice. Justin Westall displayed the highest level of professionalism and knowledge. It was a pleasure working with him andI would strongly recommend him to anyone looking to purchase a Honda.

jeansteepe

Oct 18, 2011

We heard a whining in the car, made an appointment went in and was seen right away, one of the service people took it for a ride, wasn't sure he was hearing the same thing we were, so we were asked to go out with a service person and listen also. The result was that the noise we were hearing, which was faint, is being made by maybe bearings, the car is a 2006 and has almost 100,000 miles on it. Your service dept. felt it was nothing to worry about, and if it got worse to just stop by and have someone come out and ride with us to hear it, that we wouldn't need an appt. I thought that was very nice of them. Because nothing was found, we were not charged for the appt. We had this kind of experience in NY also at our Honda Dealer, love Honda and the dealership is so different from other dealerships. Wouldn't have any other car but a Honda, because of the service and the quality of the car. thanks Honda.

mbiffl

Oct 14, 2011

Justin was very helpful providing information on financing options and vehicle options. Paul Beckman was thorough, efficient and worked to get me the best rate possible.

Snull

Oct 11, 2011

I gave this rating because it's the truth. I've had nothing but great service at Honda Cars of Rock Hill since I bought my Element in 2004. They are fast, friendly and sincere.

cschmittle

Oct 6, 2011

BUYER BEWARE! We purchased a truck in February of 2011 with a CLEAN CarFax from Honda of Rock Hill. We thought about trading it in June. They pulled the report and found that a wreck from 2009 was reported in MAY. Seriously - two years later. We have the clean report we were given by Honda of Rock Hill in February, and the one with the wreck from May. We are now stuck with a car we paid too much for, and no one will help. Everyone tells us, it happens and there is nothing they can do. We did our research, and we were let down. Granted Honda of RH did not know about this wreck, however there is a rear oil leak that MAY have be caused by rear end damage. The cost of repair is $1200 -$1500. You would think since we are ($3000) upside down in a wrecked car purchased from them they would be willing to help. NOPE!!! We were told it was not their problem and would have to pay for the repair. I would not recommend this dealer to a friend and will drive to Charlotte for Honda needs in the future!! They will bend over backwards to get youto buy, but not help when problems arrise.

ethompson1

Oct 6, 2011

I own a 2009 Honda Pilot. I purchased it new in 2009, and this has been my first experience with Honda. I have been treated like I drive a Cadillac each and every time I have visited the dealership. My concerns are always met and the employees there go above and beyond to try to please the customer. I will always buy Honda from this point on, and I love my car! I highly recommend Honda Cars of Rock Hill, and especially their Service Department!Emily Thompsonethompsoatrhmail.org

kpaster

Oct 5, 2011

I appreciated the ease of looking on line: the option to view the CarFax, pictures, prices and completing the credit application on line. I received a fast response to inquiries with an invitation via email and a phone call to come into the dealership to look at vehicles. Everyone one was very professional and accommodating from the information about the cars to the hospitality, comfort and cleanliness of the dealership. Any concerns or questions I had were addressed with the same professionalism with the goal of me being satisfied with my purchase.

jodycoln

Oct 4, 2011

Jerry Whitehead was awesome. There was no pressure to buy. He was knowledgeable, and provided my wife and I excellent customer service. I would recommend Jerry to anyone looking to buy a new Honda.

jparks204

Oct 3, 2011

We are always pleased with the service at Honda Cars of Rock Hill. Since we purchased our 2006 Odyssey there over five years ago, we have always taken it there for service. I feel good about the whole service history being there, and like I stated earlier, we are always pleased with the sevice and the friendly staff at Honda Cars of Rock Hill.

TAKIAADAMS

Oct 3, 2011

GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!! JUSTIN FOUND THE CAR I WAS LOOKING FOR IN MY PRICE RANGE AND HE MADE SURE I WAS COMFORTABLE WITH IT. HONDA CARS IS A GREAT PLACE TO PURCHASE A NEW OR USED CAR. THEY MAKE SURE THEY ARENT PRESSING YOU INTO SELLING A VECHILE AND JUSTIN MADE SURE I WAS COMFORTABLE WITH MY PURSCHASE.I WOULD RECOMMEND HONDA CARS TO ANYONE !! GREAT PLACE AND GREAT PEOPLE TO WORK WITH!!!!!!

theo042296

Sep 30, 2011

Just wanted to let you know how impressed I am with Jim, Al, and Russ. They are all class acts. I dealt with at least a half dozen dealerships during my car search - including other Hendrick locations - and these guys blew them all away. I will definitely recommend Honda Cars of Rock Hill to others.

feplylerjr

Sep 28, 2011

we were very pleased with the service that we received on Monday. Everyone was kind and very helpful. The work on the seat looks great!

92hondaramsey

Sep 27, 2011

I have always been extremely satisfied with everything at this dealership. My family members and I have bought several cars from here, as well as used the repair place they are great. Mike Easley Sales, Danny Ferguson Repair and Tim (I think was the last guy that did repair 9/22/2011) were all super

noellmichalski

Sep 26, 2011

By far the best and easiest car buying experience I have had. I traded in a car and walked away with a new car, exactly what I wanted, within a couple of hours this past Sunday (it took a couple of hours because I had Jim Scott show me each car a few times in the rain :) and I test drove two.) Jim Scott and Pete Pistone know how to be efficient and match you with the right car and payment. I strongly recommend them to anyone looking to purchase a car. I also opted for the Honda Maintenance plan, which I've had a great experience with in the past, to look after the maintenance on my new car, which is a smart idea for anyone to add on. All in all, car buying can be easy without the haggling, and you can be very happy with your purchase...if you go to a top-notch dealer like Honda of Rock Hill. By the way, I drove down from the Lake Norman area to SC because I heard the radio commercial, filled out the credit application on-line (easy and fast), and got a quick response and welcome to come down and see the cars. Great job Jim and Pete...thank you!!Noell MichalskiNew Owner of a 2011 Honda CR-VCornelius, NC

sbelk007

Sep 25, 2011

I gave this dealership some lower ratings becuase I feel that they missed the bar when servicing our Odyssey recently. We had to bring our van in about six times to fix one issue. The issue was with the driver side sliding door. The first time it was checked, a part had to be ordered. We brought it back for the second visit to have the part installed. This worked for about a day. Then, we had to take it back to have it checked again b/c it was still not working (3rd visit). They ordered another part. We brought it back for the fouth time to have the part installed. After getting home, we realized that the window would not go down on the sliding door so we had to take it back again (5th visit). After a day or so, we noticed that we could not open or close the sliding door using the key fob or the switch on the driver's console. We took back again for our sixth visit. At this point, the issue was escalated to Danny Ferguson. We were provided with a rental car. More parts were ordered. This took 2 days to resolve. Finally, the issue was resolved.

Cousar

Sep 15, 2011

I was very pleased with the service we got, Jim Scott always took the time to answer my questions and make recommendations based on what I was looking for. He was very patient as I knew what I wanted and what I was looking for. Jim also took the time to explain and go over things with us and answered any questions we had about our 2011 Honda Accord. Pete was very nice and took the time to explain the finance part (even though I do have a question that I need to ask them about) but overall was satsified with that part, got the payment we could afford.

kroberts

Sep 15, 2011

Location is convenient on my way to work.. Work is always done in a timely fashion. Previously they had not completed the courtesy check correctly. This time I was actually given estimates for future concerns. Great service & Colby is the best..

tlp

Sep 14, 2011

Honda Cars of Rock Hill always provides the BEST customer service, from the time you walk to the time you pick up your car. All the people who work there are friendly and helpful. Chris Rice, service manager, is extremely knowledgable and answers any questions you have. Thanks!

dstegman

Sep 12, 2011

Everyone was very hospitable and helpful. The sales representative took a lot of time with us explaining the options and special features. Also helpful in preparing us for the new registration and licensing process.

FRANKIE1337

Sep 9, 2011

why ? well....good customer service....great advices, a good place for automobile needs! even though...I think prices are a little to high, but it is what it is.thank you HONDA CARS OF ROCK HILL! FRANCISCO RODRIGUEZ.

Wendy & Nancy

Sep 8, 2011

I was well pleased with the attention and service I received this morning for my 2008 Honda Accord.I got in promptly (I was the first one there) and the service was performed in a timely manner.Thank you for your kindness.Wendell Davis

billandanita

Sep 7, 2011

Colby did a great job answering my questions, suggesting items in order to save me another trip, and keeping me on time and informed. Work was completed on time and done well.

X57p40

Sep 6, 2011

I have bought 4 vehicles from Honda Cars of Rock Hill. After dealing with Jim Scott on the first one, I would never speak to anyone else. He is so informative, friendly, and really seems to work out a plan suitable for me. He knows what I look for in a car, and tailors his search to my specifications. He seems eager to make sure I am pleased and always follows up to make sure I am satisfied. In an age when people try so hard to upsale everything and when most people have forgotten what personal communication means - Jim is there to actually listen and respond enthusiastically. Thank you Jim Scott for making buying a car a pleasure and not a nightmare!

SybilIde

Sep 1, 2011

My entire family & extended family buy at Honda Cars of Rock Hill because they have excellent cars and the BEST customer service of any dealership we have dealt with.

jguyon803

Aug 30, 2011

I will always own a Honda because of the Service Dept. at Rock Hill Honda. Great service. Connie Underwood is wonderful. All the service people I have had contact with are great. Thank you.

Melyssa80

Aug 30, 2011

Every one was very nice and helpful. Explained everything I needed to know and made me feel comfortable with my purchase. Would recommend to my friends and family.

appstatetf

Aug 28, 2011

I got very speedy service! I was really impressed for how quickly I got my car back on a Saturday morning! I got a coupon in my email and they gave me the discount with no problems! I can't wait to take my car back!

Wendy & Nancy

Aug 26, 2011

We found Jim Scott to be the a very professional salesman. Jim was very patient with us as we spent several days comtemplating our purchase. He was not aggressive, but helpful in all of our negotiations.

Small3

Aug 22, 2011

Jim Scott and Russ Crompton were both patient and friendly, and had the expertise to answer all our questions. We visited the dealership at least 3 times, and each time they greeted us warmly, but never aggressily, even when our new car direction changed. I would recomend both Russ and Jim highly to anyone looking for a new or used car. We purchased 2 new 2011 Pilots, and are 100% satisfied with our cars, as well as our experience at Honda Cars of Rock Hill.

don49cii

Aug 22, 2011

i contacted 5 different dealerships about my 60,000 mi service and your dealership was the only one that asked how long i had owned my 2009 honda fit (1/2011) and checked with the other dealership to see what was performed when i purchased the car and determined what was required to complete my service. i'm happy to say that because of their diligence i saved $100. thank you chris for your help. HONDA CARS OF ROCK HILL SERVICE DEPARTMENT ''ROCKS''.

John Z

Aug 22, 2011

I had my Honda Crosstour serviced at Honda Cars of Rock Hill on Friday August 19, 2011. Colby Simpson is my contact in the service department and he is always very responsive to my concerns and needs. I will always take my car to Honda Cars of Rock Hill for service.

Garcia29732

Aug 21, 2011

My cousin bought 3 cars, from this dealer ship.....I have bought 2.. My neighbor is on it's way to buy 2 more..... The person to see when purchasing a car......is Mike Easley.... No other salesman will treat you better. Best salesman I have delt in my life.... Thank you Mike.

Paulride

Aug 20, 2011

I have always gotten very good service from Honda of Rock Hill. The people are the Best. I get super service each and every time. The place is always clean and all the employees are friendly and very professional.

wendysweet

Aug 19, 2011

Justin Westall is the kindest and most patient salesman I have ever worked with. I knew when he said that he would get what I needed at a price I could afford, he meant it. He went above and beyond on everything promised, kept in touch but not pushy and built a relationship rather than a sale. He is a true man of character!

RW Taylor

Aug 19, 2011

Mike Easley was recommend to me. I live in the Pensacola, FL. area. I called Mike and was able to tell him what I wanted for a New car. I called Mike again in about a week and asked him how it looked for the car I wanted. He said to hold on for a minute. A trucked just pulled up. Mike came back and said my car was on the truck. I told him I would be flying there to get the car and to have it ready for me. Rockhill Honda was at the airport read to pick me up at 08:30 AM. At the Dealer no one could ask for better service. My car was being detailed and cleaned for me. Now I was in side doing the paper work and still have not seen the car. But just being in the show room and seeing the quality of people working there I knew I had no worries. Mike had made sure I got to meet all of the people I would be seeing while I was there and who I would be doing dealing with. I was able to meet the top man there, who I do not recall his name but know what I have seen. I knew Honda had put together a great dealership. There again shows you quality of work people there will do for you.I don't go there for my maintance, as I live in Pensacola, FL. But I would go back and buy cars for them. I know I might not get Mike again, but I would hope so, I would still fill like I'm getting a great deal. If you wanted to know on a scale from 1 - 10 how to rate Mike I would have to give him a 12. He went way pass what I'm use to in a saleman. Great Work Mike And Thank you very much for a beautiful car. Robert w. Taylor.

James Lynch

Aug 18, 2011

Excellent service,work was completed in time quoted. Prices quoted were reasonable and fair.Appointment time was met. Cleanliness of car was as I HAD LEFT IT.

rsignor

Aug 18, 2011

Betty Smith was a very good representative of your company. The overall experiencefrom Betty was very good. She was assisted by another salesperson, and that is why we did not give price a grade 5.

makm0603

Aug 17, 2011

My engine light came on driving to work.My past experiences with the service dept had been excellent.I stopped on my way to work with no appt.They allowed me to drop off my car, drove me to my work called me with an estimate, repaired the car, beat the estimate picked me up from my office and had the car done by 6:00 PM for me to pickup.There is nothing they could have done better unless they had done the work for free!Very good service and excellent people in service and in the accounting check dept.Thanks for a job well done.

applegatemr71

Aug 10, 2011

I have always had very good experience with this dealership. I will always do business with them as long as I am in this area.

docchapman

Aug 10, 2011

We have a 2007 Odyssee and everytime we have taken it in for service, we have been treated the best of any dealer we have ever been to. This is the best service department that I have ever dealt with.

jamocnn

Aug 3, 2011

It always a pleasure to deal with connie ,, She does her job well & returns phone calls ,, good job Connie ,, I work at a dealership not Honda & the service writers all do a good job , Jim O'Connell

mchamberlin

Aug 1, 2011

In the ten years I have been dealing with this dealership, this is the first time I was ever disappointed. I called to setup an appointment for a repair and when I arrived the part had not been ordered. On the second visit, a scheduled repair, the part had not been received yet. Finally, Connie called me when the part was in hand and we set up another appointment. The repair was made in a very timely manner and all involved were extremely gracious. I was compensated for my inconvenience and left, once again, a satisfied customer.

jcneal2

Jul 29, 2011

Outstanding parts, sales and service departments. The men and women at Honda Cars of Rock Hill are customer oriented and friendly. I am always impress with the quality of service I receive when I visit there.

smm

Jul 28, 2011

Connie is great! Always so friendly and honest. I feel like I never have to worry whenever I drop my car off at the service department. Best dealership I've ever dealt with!

kroberts

Jul 27, 2011

This dealership has been great.. But I wonder why the tech didn't catch this when he did previous front end repairs.. Also you guys complete scheduled service on my car but the check sheets have never informed me that I needed brake pads or rotors..

jillcrenshaw

Jul 27, 2011

I have delt with this dealership since I have owned my Honda (since 2002). The service representatives, the ladies that handle payments, just everyone there has always been very professional but also very kind and helpful. I have never spoken to anyone that has not had a smile on their face.This dealership is number 1 in my book and always will be and I won't take my car anywhere else.

SAWH

Jul 24, 2011

I WAS ON MY WAY TO THE BEACH ON A FRIDAY AFTERNOON WHEN A SERVICE LIGHT CAME ON AND I CALLED ROCK HILL HONDA AND SPOKE WITH CHRIS RICE. HE TOLD ME TO COME ON IN BUT THEY WERE BACKED UP. IT WAS 4:00 PM ON A FRIDAY AFTERNOON. MY CAR WAS REPAIRED AND I WAS OUT OF THERE IN A LITTLE OVER AN HOUR. I WAS AMAZED THAT MY REPAIR WAS MADE SO QUICKLY. THE PRICE WAS VERY GOOD ALSO. I'VE HAD THREE HONDAS AND HAVE BEEN GOING TO ROCK HILL HONDA FOR ABOUT 11 YEARS. THEY HAVE THE MOST OUTSTANDING SERVICE DEPARTMENT I'VE EVER BEEN TO. THE EMPLOYES ARE FRIENDLY AND ALWAYS SMILING. KEEP UP THE GOOD WORK.THANKS, FOR THE GOOD AND SPEEDY SERVICE. SHIRLEY HAWKS

FAS111

Jul 23, 2011

I went out to garage this morning and our 08 Pilot would not start, It appeared the battery had died. This was a Saturday morning at about 11:30. I called Honda Cars of RH and spoke to Chris. He reminded me I had the Hendrick protection plan, (I forgot I had it)and to call the 800 # and they would get me a jump start. I called and less than 30 minutes later the service man arrived and got the Honda started. I took it to the dealership and Colby had a new battery installed and I was on my way in less the 45 minutes. I feel this dealer is the best for both sales and service that I have ever delt with. I especially appreciate that they never try sell me stuff I do not need. Their prices are very fair and their work is top notch.

ross3419

Jul 22, 2011

After having my car in the shop for three days a month ago to have the computer, a harness and something else replaced, when my seat belt did not work I had had it. I drove into the Honda Cars service area around 5:15 on Wednesday 7/20 because as you are aware it is against the law to drive without wearing a seat belt in SC. I was immediately greeted by David Chaussard and explained that my seat belt was locked and would not engage. My car was taken back to the service bay and it was found the locking mechanism (I think) wasn't working. Mr Chaussard came to the waiting room and explained the part would need to be ordered and I was given the opporitunity to get a rental car. Well, due to the extensive repairs to my car earlier, as mentioned before, I was very upset. I did tell Mr Chaussard I realized it wasn't his fault but there were cars on the lot and to take a mechanism from one of them. He went to see if this was a possiblity and came to tell me they were checking for a match. One was found and installed. When I was leaving I noticed the air bag error light was on. Mr Chaussard found one of the gentlemen who had worked on my car, who was already on his way home, and called him back to check into this. It appeared the air bag was not plugged back in (agian I think this was the situation) when the seat belt panel was reinstalled. This was fixed right then. I even received a follow up call from Mr Chaussard on Thursday. Mr Chaussard and this gentleman (please get his name from Mr C) were very patient with an irrate customer (me) and deserve recognition for going beyond the call of duty.

chrisworks4u

Jul 19, 2011

I have been a "loyal" customer for many years. I have worked with Chris Rice, Connie Underwood and Colby Simpson. These three employees are always at the top of their profession. They all take the time to listen to any issue at hand and always find a way to go over and beyond finding a solution. You are truly fortunate to have them on your team.I recently experienced a very unfortunate incident while having my car serviced. My windshield was broken by accident during a routine service two days prior of leaving for a two week vacation. The windshield was not at all an issue with me. Accidents happen and I totally understood. No problem, Honda had another full day to have the windshield repaired and I had no worries. The problem I had was the amount of time I was left sitting in the waiting area because no one wanted to come tell me my windshield was broken during a routine oil change. I explained to the employee I was working with that particular day that I work on commission and I wish he would have taken the time to update me. I had to reschedule appointments from that day to the next because of the length of time I was left sitting. I further asked if I could have a rental car the next day as they would need my car and I had booked my day solid with my appointments that I had to reschedule. I was assured that would be no problem. I told this employee that I would be there at 10:00 a.m. to drop my van and pick up the rental. Not a problem. The next morning I called your employee and told him I was on my way to please have the rental waiting as I had appointments I had to be at. Once again, no problem. Upon arriving shortly after 10:00 a.m. there was no rental. Now there is a problem. I rescheduled a half of day of appointments from the prior day along with my appointments already scheduled for this day. Now I had to call folks from your waiting area once again to tell them I would be late or have to reschedule. The employee I was working with at that time did not take the time to hear a word I was telling him. He cost me a full day of work (I work on commission) and a lot of family grief as we ended up leaving over three hours late for vacation and inconvenienced other family members we were to meet up with later that evening. To make matters even worse, the rental car I was provided smelled so badly that I had to ride with the window down and a/c blasting. I didnt have time to request a different car as I was late once again. Needless to say I was very upset now. My windshield had been broken, I was left sitting in the waiting area with no explanation, I lost a day of work, I was given a smelly car, because there was no rental waiting on me when I arrived, my entire day ran behind schedule and my family was furious to say the least with me because I did not have my van back yet As you can understand, enough was enough!I contacted Chris Rice and Connie Underwood, which I should have done from the very beginning and I am sure things would have been handled much differently... Chris and Connie both stepped up to the plate. They both "listen" to what I was saying and got me on the road...even though it was 3 hours late. They are both gracious and professional. I have referred family and friends to them and will continue to do so. I have learned my lesson. I will deal with Chris, Connie or Colby in the future. I truly appreciate all they do. These three are the best in their profession and you are very lucky to have them represent you.

MissyB

Jul 18, 2011

I am a long time customer of Honda Cars of Rock Hill - when I was buying my recent vehicle I considered a different make but the way I am treated and particularly the service department kept me at Honda Cars of Rock Hill. I did my research on line for serivce departments in other dealerships: Toyota and Nissan in particular had F's with the BBB. I will probably stay with this dealership as long as I am alive.

deanmccollum

Jul 13, 2011

I have always had a good experience at this dealership when dealing with Russ Crompton in internet sales, but I drive 45min to this dealer so I always try to have my car serviced when I have other buisness to attend in Rock Hill and that requires me to get a loner car but I have to go through Russ to get it and he has been able to get me one every time.

Sciencelover44

Jul 13, 2011

I have bought at least five vehicles from this dealership over the years. I have always found the sales and service departments to be extremely pleasant to work with. From scheduling the appointment to picking my vehicle up after being serviced, I was treated with respect and friendliness. Plus, I'm always satisfied with the service.

jsnivens

Jul 9, 2011

I own a Honda because of the service department! They are helpful and veryfriendly. This service department sells me a car not the sales department.

cjanssen

Jul 7, 2011

Drove from Raleigh, North Carolina to work with these gentleman. They were very professional, honest, and fair. I would highly recommend them to anyone looking for a Honda.

computers

Jul 5, 2011

Terrific service --as usual. Chris Rice and Connie Underwood are very helpful, knowledgeable, and get matters done expeditiously. we're very pleased with our Honda dealership.

cworley55

Jul 1, 2011

It is nice to be able to make an appointment on line. I had a recall on the airbag of my 2002 Honda. Was there about an hour. Employees were friendly, and I enjoyed having "refreshments" available. Thanks!

lbe1768

Jul 1, 2011

This is the third new vehicle we have purchased at Honda Cars of Rock Hill. Everybody is always so helpful and willing to answer every question we have regarding the vehicle and financing. They seem to work harder to make us comfortable with the sales process than they do to sell another vehicle. As long as they continue to perform in this manner I see no reason to do business with any other dealership.

yoga706

Jun 29, 2011

The staff was very helpful. They walk us through the details of the car. Our car was on its last leg and very unsafe (which we have know for sometime). We will have this car for years to come.

mywaves2010

Jun 26, 2011

Connie Underwood was very polite and always smiling and rescheduled my service apppointment more than once.Chris Rice is extremely polite and highly professional in dealing with me all the time. Always willing to help.Roy Rhine is very polite, professional and addresses customer with proper title (Dr., Mr., or Ms., etc.) along with the last name.Dennis (driver) is very nice and polite, and dropped me at work and picked me up when the work was done.

lexgirl92

Jun 26, 2011

The dealership was flexible with my appointment and fit me in. I had an oil change and decided to let them detail my car. I was very happy. I was dissapointed with AutoBell, so I'll have Rock Hill Honda take of that from now on. They did a great job!

lacat2004lacat

Jun 18, 2011

I never have any trouble scheduling a service and never have any trouble with the process once arriving to the dealership. The staff is always friendly and helpful and are concerned with any concerns I may have.

amyhorne

Jun 17, 2011

This was our 2nd visit so far to your dealership and both times we have had the best experience! We definitely plan to bring my parents soon as they are now looking for a car. We have been fortunate to have Jerry as our salesman both times and we just love him! We took several of his cards this time and assured him we would be recommending him to anyone looking for a vehicle. Pete was great as well in the finance department. He shared with us various options in terms of putting some money down to get our payment reduced a little in addition to explaining the extended warranty for us. Again, a great experience!!!The only issue that we had with the transaction was that as we drove home to North Charlotte, we couldn't get the radio channels to come in, which we thought was very strange. We assumed it was maybe like a new TV where you had to scan through all of the stations to activate them (since we had never had a brand new car). But when we got home, we realized that the antennae wasn't on the car. We called Jerry and sure enough they had removed it during the cleaning process. We are planning to drive back down to pick that up as well as the privacy shade for the back section as soon as it comes in. Thanks again for an awesome experience! I am so excited about my new CRV! We will continue driving to Rock Hill as long as we get this type of service!

vdelgo01

Jun 10, 2011

had car detailed 6/10/11. all was good other then the seats looked bad(worse then when I brought it in. Roy and Paul(from detail shop) looked at seats and quickly remedied this by stating I could come back and they will reclean the seats again and scotch guard for me at no cost to me. This is good customer service. Any other time I come in to have my vehicle serviced it is always a pleasure to deal with the service dept.

hhipsley

Jun 10, 2011

They were very helpful and even gave me and my 3 year old a ride to and from home while my car was being serviced.

cbhogue

Jun 9, 2011

We have owned Honda's (over 10 Honda's)for years and at one time there were four Honda in our driveway which I was asked if we worked for Honda's. I said no but we loved the service, Pete the salesman, & the way we have alway been treated at Honda's.

susansdurand

Jun 8, 2011

My car was sluggish due to the heat you told me. You were very accommodating by checking the battery and alternator and starting the car after it ran awhile. Though I have been an exclusive Honda customer for 12 years I am impressed you did this at no charge because this was the first time I visited your dealership.Thanks from the new kid in town!

angeline0928

Jun 7, 2011

I bought my car from here in 2006, and every service that has been done on my car these guys have done. The people are awesome, they help you any way they can. I love the new savings card, $15.00 oil changes are awesome! I will be back again, and again, and again! Thanks for another great service!

toduo617

Jun 6, 2011

I have been using Honda Cars Rock Hill for over ten years. The attention to service is uncomparable. I know when I take my car there it is receiving the very best service possible. Juan did an excellent job of telling up front what the estimated cost would be and even contacted me once the vehicle had been expected to let me know what the final cost was. The service did take a little lomger than I would have liked, but the facilities are so pleasant, I didn't mind at all.

lindalayres

Jun 4, 2011

When I arrived at my appointment (made 2 days previously on the phone) Chris told me that I had been mislead. I had been told my car would need to be left for 2 days (until Friday or Saturday). Chris told me that the repair I needed (hail damage) may not be started until Tues or Wed of the following week due to other cars already scheduled for this work. When I explained that this would be an issue for me, Chris re-evaluated the situation and said he would do his best to get my car repaired and back to me by the following Monday. This was acceptable to me. On Friday afternoon, I receieved a call from Chris saying they were able to get my car in and completed faster than anticipated. It was indeed finished in 2 days. THANK YOU, CHRIS!

doc4jac

Jun 2, 2011

All my visits to this dealership have been great experiences. When I first bought my car all my questions were answered and concerns were addressed. All my maintenance visits after the initial buy were easy to schedule on-line, scheduled times met, and they are very customer-centric and efficient.

lstegall

Jun 1, 2011

I rated Honda Cars of Rock Hill with 5 because in all the years that I have done business with them I have always been treated with the best service and quality of work I could expect from any business. I would highly recommend them to any one looking for an excellent dealership.

DanaThompson

May 19, 2011

Clyde was extremely helpful thru the entire process, I would easily recommend himto friends and family. I purchased two cars ! We are pleased with both of themThe car was delivered to me, all of the options explained and we could not be happierwith the salesman and the dealership.

Terry C.

Apr 8, 2011

I received timely and professional information when purchasing my car. I have bought other cars here and have always been treated well. All departments worked well together to make my purchase painless and enjoyable. I am satisfied with my car and the dealership.

mmiller_s02

Mar 26, 2011

At Honda of Rock Hill, we did not feel that our business was wanted. The salesman made us feel like every second he spent with us was a wasting his time. We were really wanting the Honda, so we kept looking despite our experience. When we asked about pricing and trade value, we got nothing. Trade valued 25% below value and nothing for the price. With poor service and pricing, we will not be shopping at Honda of Rock Hill again.

calle248

Mar 19, 2011

Dealership will go above and beyond to satisfy customer needs. They have friendly and informative sales people as well as efficient and determined finance people. You never feel that numbers are more important than customer needs. We have purchased many vehicles with this dealership and will remain loyal customers.

mrhode

Jul 14, 2010

My husband and I were shopping for an Accord Coupe and we dealt with Rock Hill Honda. The sales person kept either promising that they had what I wanted at another dealer and could transfer to Rock Hill or kept saying that they would do their best to get it. For 3 days straight we kept receiving the "run-around" from Clyde Avery (salesperson). Finally, after the 3rd day of playing games, my husband and I went with another dealer (and another brand of car) all-together and were completely satisfied. It was like night and day as far as Rock Hill Honda's sense of professionalism. For those of you in the market for a Honda - steer clear of Rock Hill - they're into playing games and I would not recommend them to anyone!!!!

sapmoore

Apr 28, 2010

Did not buy from this dealer because I felt pushed to buy or lease a new car rather than the used car I needed. I just talked to this dealer through Internet and by phone. When trying to browse site, too many pop up boxes interferred with my browsing. I am a single parent of teenagers and needed the sales staff to listen to what I needed, not try to sell me a brand new car.

caskeync

Dec 17, 2009

My wife and I were looking for a Toyota Highlander Hybrid used and we had been searching the area for quite a while to find one. They're very hard to find. I went to the Honda Cars of Rock Hill website and was surprised to find one (in the color that my wife wanted) present in their inventory. I sent in an information request on the vehicle and got a quick call back from a pleasant sales person who invited me to come into the dealership. When I got there and found that the vehicle was still there, I called for my wife to come take a look at it too. It had a small crack in the windshield, but the General Manager, Cam Stewart, said that they would fix that for free and not charge us anything. Overall, we had a really great experience. We ended up not buying the car because my wife really wanted the 3rd row seat option and that model didn't have it. But everyone we talked to in the dealership was very nice. I'd recommend this to others.

kheitkamp

Jun 30, 2009

Just an overall bad experience. Negotiated a deal over the phone and then we show up the manager didn't honor want the salesperson stated. Although we got a good price because it was the end of the month and they needed sales it was a bad experience overall. Didn't feel good after the purchase. They stated the best they could do on financing was 5.5% and then magically when I said I could go to a local bank and get 4.7% they came back at me with 4.65%. The sales manager, the salesperson, and the finance/sales guy was bad news and made my wife and I feel very uncomfortable after it was all done. I would never recommend Honda of Rock Hill.