Used Cars for Sale at Honda of Burleson in Burleson, TX

DanelC

Oct 14, 2016

This is my very first time buying a car and I have never in my life of buying anything had a representative go through the intricate details of any product or service the way Clint, Micheal and Jeff did. They not only helped my husband and myself find the best financial option Clint stayed back after the deal when through after the dealership close to thoroughly go and set up my car. I have but respect and admiration with how they do business at Honda at Burleson. Thanks you.

young7113

Oct 8, 2016

I took my car in for an oil change, and it had a recall. My service advisor told me to bring it back the next day and he'd get me a rental for the weekend. When I go to return my car, and get a rental, (which I had an appointment for), I was never even talked to by my service guy. Another person sent me to enterprise to pick up my car, but nobody has confirmed that I was going to get one. So I've been sitting here for almost an hour waiting for a confirmation, with no luck. I've called honda and no one is calling back. I had no instructions on what to do. I am about done with this dealership, for good!

Newcarhappy

Sep 28, 2016

I shopped extensively for a 2016 Honda Accord and I chose Honda of Burleson specifically because of the way Brandon communicated and treated me with respect. He was upfront, no-nonsense, and very respectful. It was hands down the best car buying experience I have had. I know I will have my Accord for a while but I look forward to working with Brandon when we replace our other car. He is an asset to the dealership and I appreciate everything he did for me. Remarkable professionalism and customer service. No hassle, no games.

Dale

Sep 26, 2016

I was shopping for a Honda Civic EXT with very specific options via email. Very few dealers wanted to provide a quote in email. However, Brandon was very up front and quoted the lowest drive out price I received from anyone. He assured me there would be no hidden costs and no games when it came time to sign the paperwork. Additionally, there was no pressure to hurry in or the quote would expire. Sure enough when I went to sign and pickup the car, it was exactly what we agreed. I was in and out very quickly.A week or so later, Brandon touched base with me to ensure everything was great with the car. I explained we had a problem with the tint on the back glass. We set up an appointment to bring the car in. In 30 minutes he had the tint fixed and also brought the car back washed, cleaned the interior, and also filled it up with gas. Totally unexpected. That's what I call exceptional customer service.I will certainly be back to deal with Brandon on future purchases. Awesome job Brandon!

tjtwig

Aug 31, 2016

The car we went to the dealer to see had already been sold but Paul Lane found us another we liked and purchased. Very helpful and friendly. Will return when time to purchase another vehicle.

JB

Aug 30, 2016

We recently purchased our Honda CR-V EX-L from Brandon Lane at Honda of Burleson and he was very trustworthy and professional throughout the entire process making the car buying experience super easy and enjoyable. We contacted several dealerships during the process and Brandon offered us the best price and did everything he could to get us the vehicle that we wanted for our family. We were driving up from Abilene and Brandon ensured us that he would have the vehicle and paperwork ready for us and that the drive-out price we discussed on the phone would be the final price. When we arrived at the dealership, Brandon had everything ready for us and the price was exactly as we discussed throughout the process. Brandon was also able to add a few dealer options for our vehicle and we greatly appreciate everything that he did for us. If you're looking for a trustworthy and professional dealer, Brandon Lane is your man and he will definitely take care of you!

Gigi55

Aug 24, 2016

I had the BEST experience in my life! I can't even express in words how awesome - genuine-giving- Victor is! A real blessing! I will ONLY stay with Honda at Burleson! I am grateful and happy! I will only recommend Victor to purchase a car from! Thank you so very much

Truck2804

Aug 23, 2016

Me and my sister went with the intentions of buying an accord this past Saturday, we showed up and the sales rep Tim or Jeff was very cold and short in words, he told us to go in because it was raining a little bit. We went to his office and he kept asking us questions about payments, we told him to go help us see some models and some prices, when we told him what he wanted he was very rude and said no we can't do it. We dropped an offer on one of their cars and they came back with th sticker price and said they couldn't go lower. He said "he said I can't do any discounts but I can shake your hand " never in my life I have been treated so rude at a dealership. Horrible service and bad salesman. Don't ever buy a car from here

Brian Heard

Aug 18, 2016

We purchased my wife's 2014 Accord from HoB and were overall very pleased with the sales staff. At the time of purchase we were talked into purchasing a service contract based on an assurance that the vehicle required synthetic oil, which made the service contract reasonably priced. After we had a chance to read the owners' manual we learned that synthetic oil was not required or recommended, but my wife elected to keep the service contract anyway. After her most recent visit for an oil change I noticed an oil stain on the garage floor the next day. Thinking perhaps that some oil had spilled and dripped off the bottom of the car I just cleaned up the spill. However, the next day there was another oil stain under the car. I put the car up on jack stands and discovered that the oil pan drain bolt wasn't even finger tight. I tightened the drain bolt and cleaned the mess off the floor and the bottom of the oil pan. I called HoB and left a phone message for the Service Manager to call me back, as I thought he should be aware of the situation. It's been over 6 weeks and he's never returned the phone call. My wife was displeased enough that she wrote a letter to the General Manager requesting cancellation of the service contract and explaining why. She faxed the letter to HoB and received a fax confirmation, but there has never been any response from the dealership. We did subsequently receive a partial refund from Honda on the service contract, but my wife is so soured by her service experiences and the dealership's lack of response when contacted that she said she wouldn't consider buying another car from HoB. That's a shame, since we've been very pleased with the Accord and HoB is by far the closest Honda dealer.

corihartung

Aug 11, 2016

We just purchased our second vehicle from them, & couldn't be more pleased with our experience! They make the car buying experience painless. Special thanks to Victor Bernal, David Tinsley, & especially Mike Dowdle in finance! Mike helped us with both purchases, & he can work magic with numbers! He gets you the best possible deal! We will always go back to Honda of Burleson!

Boy Mom

Aug 10, 2016

After dealing with two other Honda dealerships and having no luck with good customer service, I was relieved to work with Brandon. The entire purchase was done over e-mail and text, AND he brought the car to me so I didn't have to make the drive with my baby. By far the best experience I have ever had purchasing a car. Thank you Brandon!

Misty Gilbert

Aug 8, 2016

I purchased my 2013 Honda Civic on March 22, 2013 and at that time I also purchased the Honda Maintenance Package for 6 Years / 80k Miles. My sales guy, Staven Corey was flat out AMAZING!!! Staying hours past closing to make sure I was taken care of. However, since that time, every single time I come in, Honda of Burleson does not show record that I have purchased this Honda Vehicle Maintenance Package. Every single time I come in, I have to argue with Honda of Burleson about what I have paid for and what it covers with proof from my paperwork. Every single time I come in, Honda of Burleson states that they have put added notes on my account and this won't happen again. Every single time I come in, I bring my full folder of records with me that have the proof with the written print out from their own database as to the "special note" Honda of Burleson put in on my account/in to the database that should resolve all issues. This has been going on for over 3 Years!!! After 11 appointments, I have am very frustrated and will leave negative reviews online so that others see how horrible they are at following through with a customer after a sale.I have spoken to Management / Leadership 3 different times asking this to be fixed one final time. On top of speaking with the service representatives (Scott Lyons, Kale Moreland, John Moreno, Samuel Maldonado, Tracy Shipman, Zachary White) and clerks at checkout each and every single time I come in. And let's not forget the numerous text message conversations with Kailey, the person who follows up with me via text each and every time I have service, begging me to please fill out the survey if I get one. The last time I contacted Kailey, she said I would hear from management. I asked to hear within 3 days of our conversation. It has been over a week and as of yet I have not received a text message, email, letter or phone call. This is absolutely unacceptable and extremely poor for your own staff to promise things that you as management do not follow through on. However, I am not surprised. I have gotten lots and lots of promises from you and you have yet to keep one of them. Please know, if I EVER get a survey, it will be filled out, but I will not be like others who do not authentically disclose the issues I have with Honda of Burleson and the areas they need to improve for anyone and everyone to see. I will be honest and I will write a thorough review. I will not be giving anyone outside of Staven Corey an excellent review. Staven was amazing, staying hours past closing to make me a happy customer. Always wanting me to stop and say hello when I am there. Always caring about what is going on in my life not just how my Honda Civic is doing for me. Honda of Burleson Management need to take lessons from him.

Taylor S

Aug 5, 2016

Brandon had everything set up for me by the time I arrived at the dealership it was just go, go, go! The quickest and easiest experience I've had at a dealership.

F150

Aug 4, 2016

Need to revise your website with correct info on the vehicle especially the mileage. Website shows a unit with less miles but after viewing the vehcile it had two thousand more miles on it.

NatalieZenon

Aug 3, 2016

From the lady at the front desk, to our car salesman Chris, to the Joey in finance, everyone was a pleasure to work with! Smiles and friendly faces all around. This car buying experience was by far the best I've had!

Zach

Jul 25, 2016

Be aware of the fact that they will tell you "this" and "that" are covered in your warranties that you may purchase. But it isn't until you take it in to get it serviced that the mechanic informs you it is in fact, not covered.

ashley318

Jul 25, 2016

Brandon Lane was very easy to work with over email and had everything arranged when we arrived. He seamlessly handled all the details such as finding the car we wanted from a different dealership and getting the final touches the way we wanted. His price was the best from the get-go, and we didn't have to do a lot of back and forth with him. He beat every other dealer on price by a wide margin, plus he was very transparent with out-the-door pricing. He was completely trustworthy and followed through on everything he said would happen. Lots of dealers tried to "warn" us that when we got there, the price wouldn't be what we said, the car would be hail damaged, etc etc -- nope, everything went exactly as Brandon promised. The dealership is very modern and clean, lots of comfortable spaces. All around excellent experience.

Gary in Dallas

Jul 12, 2016

We live in Dallas and drove the 45 minutes to look at a used 2014 Toyota Prius. Paul met us there even though it was his day off. The car exceeded expectations and we bought it and financed it on the spot. We were in and out in about an hour and a half, including the test drive.Believe it or not after the sale Paul sent an interior repair guy by our house in Dallas to repair a small imperfection in the interior that even I had not noticed.Service about and beyond the call of duty for this dealership and Paul!

Drid

Jul 12, 2016

Brandon Lane made buying my 5th vehicle from Honda stress free. I was in and out of the dealership within the hour. This has never happened before. Highly recommend him at Honda of Burleson in buying a new car.

Mendez

Jul 3, 2016

Paul was great. He's was knowledgeable of all things Honda. He was efficient and funny. Thanks for the no hassle experience Paul. I was in and driving my new Honda off the lot in 3.5 hours.

jimbo

Jun 30, 2016

This was the best car buying experience I've had, smooth and hassle free from beginning to end. Brandon Lane is a true professional and great to work with. I highly recommend Honda of Burleson and Brandon Lane to anyone in the new car market.

Password618

Jun 20, 2016

I have never been a fan of the car buying process. It is usually a long process from beginning to end. I narrowed my car selection down to an Acura and found what I was looking for on their lot. I called Saturday morning, and Paul Lane answered the phone. He was so helpful and was anything but a "pushy salesman". I was able to do most of the work over the phone and then went to the dealership. It was one of the best car buying experiences that I have had. Thanks to Paul and Mike. They were great.

Pris1313

Jun 15, 2016

This was the most pleasurable experience I have ever had buying a car. Lisa Demay was awesome. She went above and beyond. Excellent service . Outstanding.

dsom

Jun 2, 2016

This is my first time buying a car and Mr. Lane has been incredibly helpful. He is an honest salesman and tries to work with his buyers in the best option possible. Someone else at work also suggested him and also gave high praises for his work and character. I would come back and buy another car from him in the future!

Blue Honda

May 31, 2016

My wife and I went to Honda of Burleson expecting to haggle with the typical car salesmen over pricing terms, but no... We couldn't even get that far due to them trying to get us settle for a different car than what we wanted. Our main concern was that we wanted a specific blue that Honda offers, we were still debating whether to get the top of the line, Touring edition or to go one step below. These two guys tried and tried to get us to settle for another color, or a car several steps downgraded. We stuck to our guns, and instead of offering to try and get one in, they tried many more times to get us to settle. When we asked about special ordering one, they said that they don't like to do that since they had one lady change her mind in the past.

kristina broussard

May 30, 2016

Inquired about an SUV just listed. It had not even been cleaned, repaired or anything. Found a kids tshirt in the overhead compartment, a maxi pad in the glove box and crackers, etc throughout the car. The dealership should be embarrassed they allowed their salespeople to even show this to someone. I asked the mgr if it was normal to show a vehicle that hadn't even had a simple vacuum, much less other things that were broken. Our first visit there ended up this way. Even if we had given a few hours heads up it wouldn't of been clean enough it was that dirty . Even the mgr knew which car it was and admitted he knew it was pretty gross . The poor sales guy, who was helping the one we talked too, had to clean stickiness off the seats of the whole car before he brought it out. If you had planned to potentially buy a 25k car...is this the experience you would expect? I feel like the dealership set their salespeople up to fail on this one.

Darrell

May 23, 2016

I had to call this place five different times before I could get an answer on how much longer my wife's car would be there for a airbag recall. And they still can't give me an answer. Also Rafl hung up on me once today. As for buying the car there thre years ago , I had a good experience, but the service department sucks !!!!!

Ray W.

May 18, 2016

This was the easiest new car deal ever. I found the car I wanted. I went to the dealership. I met with a guy named Tim Bae. I made him an offer. We shook hands. I met with the finance guy. Then I was done. I arrived at 7:25 p.m. and left at 9:10 p.m. The car was detailed and ready to go. Beautiful facility with good employees. I would definitely recommend them.

Michael Harrington

May 18, 2016

Mr Lane was excellent. For me hating the hassle of car buying, he shot it straight with me, no B.S., and gave help me close the deal of a lifetime on a brand new car, used with 200 miles, will definitely send family and friends his way. Worth the 5 star rating.

Michael Gibbs

May 18, 2016

I have purchased 10 new vehicles in the last 15 years and have dealt with numerous car salesmen. I've dealt with the "Big 3" and Toyota. This was my first experience with Honda. I'm sold for life. I have had really good experiences, but this ranks #1 out of all of them. Clint Maldonado was actually relaxing to deal with. This is usually the total opposite at other dealerships. We were never pressured at any point in the sale to look at something we didn't want. I will definitely do business with Clint and Honda of Burleson again.

Gibbs Family

May 18, 2016

We had a great experience with Clint Maldonado as our salesman, as well as with Brandon and Bryan in finance. Couldn't find the 2016 Honda Pilot that we wanted anywhere in the state of Texas so we had to order one. We were told that it could be up to 6 weeks for it to come in, and we had it within 3 weeks. I personally hate dealing with car dealerships and this was a completely different experience with a car dealership than I have ever had. When we got there to pick the vehicle up, it was ready, paperwork was ready to sign, with the agreed upon pricing correct, and we were out of there....I would definitely recommend Honda of Burleson, and Clint Maldonado, to my friends and family!

tyla.jackson

May 17, 2016

I just love Paul! This is my 2nd car I bought from Paul and each experience was great. He's not a pushy salesman and honest about everything. If I come across someone wanting to buy a car I will definitely recommend Paul!

raddisonw13

May 12, 2016

With my wife, our experience at Honda of Burleson was great. Our salesman wasn't one to act like a "salesman." He was honest and straightforward with everything we talked about in regards to the car we were purchasing. He was very knowledgeable and was eager to help us in any way, even some life hacks! We purchased the car late one evening so we marked it down that it was to be detailed at a later date. There were also some minor issues on the car to be fixed. The customer service was great all around, from the guys working on the car to the people at the front desk. I would highly recommend this dealership for your car buying needs. The day I took it to be detailed, he checked on it every 10-15 minutes to keep me updated. He also called me and my wife the next morning to make sure everything was solid with the car (and that the changes were up to par). I am grateful for this experience and would definitely recommend Paul to anyone looking to purchase a car.

Lolany

May 9, 2016

The sales person I dealt with was Lisa Demay. This was not a high pressure type sales but was a very relaxed and informative discussion. She candidly answered all questions asked and I did not feel like I was receiving exaggerated information in an attempt to sell a vehicle. When I am ready to purchase another vehicle I would request Lisa's assistance again and will recommend her to anyone I know that is looking for a new vehicle.

PharmD

May 7, 2016

My wife and I had a great experience at Honda of Burleson. The first day Rich did not pressure us to buy a car that we were not 100% comfortable in. We came back the second day to see another car that they had to finish getting ready and gave us a great deal. I would highly recommend Honda of Burleson to my family and friends. If you want a no pressure environment with great staff then check them out.

ESims

May 7, 2016

I would like to give a shout out to Derek Zelder for staying a little later at work after I arrived to get my car washed and detailed. I had know idea that the service department closed at 7p that day and when I showed up he happily took care of my car. Thank you Honda of Burleson for always taking care of me!

Switched

May 6, 2016

I went to Honda of Burleson for a very nice used car and was fortunate to get Tim Bae as my salesman. He happily showed me the car I had come to see and explained how he could put me in a new 2016 Honda Pilot for close to the same money with the new car warranty. I am glad I listened and discussed my options with him. I'm now driving a nicely equipped new Honda Pilot. Tim went above and beyond by showing me choices without being pushy or trying to sell me somethings I didn't want. After deciding on the new Pilot he offered accessories that might be useful and again, no pressure. Prior to the final paperwork he told me about the dealership and service department along with Honda of Burleson's lifetime power train warranty. Tim was extremely courteous from introductions to sending on my way in my new vehicle well after closing time without any complaints. He has followed up on several accessories I purchased ensuring all my questions are answered. Wow, service even after the sale? Emails from Tim, the Dealership and another email about my new car with information on many of the extra functions with video or PDFs to help. I have to say that I am usually not impressed by car dealerships or the sales staff.... this has definitely been the exception for me. One last item that shouldn't be left out is the finance department. T.J. guided me through everything even though it was LATE! I have given him a great rating for sticking with me so late and being able to finalize everything but the extended warranty. That's my fault as I am currently battling cancer and told him I was just too tired and we would have to finish it up later. I consider a financial person that spends that much time, that late and still allows options and time for us to conclude things a good thing these days. So, Thank you Tim Bae and the management that evening... and Thanks to TJ as our discussion will continue. More to follow when I complete with TJ on extended warranty and a definite follow up when I deal with the service department.

briansmith76044

May 2, 2016

I had been following their inventory for some time and reading their great reviews, hoping this is where I'd buy the car for my soon to be 16 year old daughter. I sent an inquiry on a CPO car on their lot and was promptly replied by Carl R. Through emails I discussed with him that I was very busy at work and with the kids, but that I was very interested in this certain car. I verified that it was in fact a CPO car, mostly due to another individuals review that she was sold a car believed to be CPO and was not (you can read that review here on Dealer Rater as well), in which he assured me it would be. So I stated that I was bringing my own funding and wanted the full price of the vehicle so that I could be prepared and ready to go if the car was to my liking. Here is when the bomb dropped for me, nearly $2000 was being charge above and beyond the internet pricing for "Certification" fees. Not only is this a ridiculous mark up to call the car "CPO", but even more ridiculous on a 4 year old car!!! I currently own a car very similar to the one I inquired about and could not believe what the total price of their car was to be, the TRUE price, not the one advertised. Carl assured me they would not lose my business over "a couple of hundred dollars", his words. Well maybe not over a couple of hundred, but most surely over 2 grand!!! No wonder the majority of people are upside down on their car loans, if they are getting suckered into this kind of car buying!

MMMARTINEZ518

Apr 30, 2016

We were looking for the best price on a 2016 Honda Pilot. One dealership had a great price but not the right color. Dealerships around my area Collin county would not match the price. I found Mike at HOB and he said yea send me the deal. I sent him the deal and I told him I was coming from Dallas and needed everything done when we get there so we can sign and go. No hidden fees for the deal and great service. I will be driving60 miles in the future. Thank you HOB and Mike. My mom loves her new car!!!

KW

Apr 28, 2016

Being a young first time buyer is not an experience I was looking forward to. My husband and I had been visiting dealerships over the last 6 months looking for a place that wouldn't try to take advantage of our age and inexperience. We FINALLY found it at Honda of Burleson. I would recommend this dealership to anyone! Paul Lane is the man to see! He was upfront and honest with us from the beginning. Before we decided to make the hour drive to Burleson, Paul walked me through everything I needed to know. When we got there he made us feel at ease about all of our decisions. He wasn't pushy like most car salesman and he shot straight with us the whole time. He even gave my husband a few marriage tips!! I ended up leaving with a gently used 2015 Jeep Grand Cherokee at an unbeatable price! Go check them out for yourself. Ask for Paul!

Quentin Coleman

Apr 27, 2016

Based on my credit score and not being sure if it was enough to purchase a new vehicle from Honda of Burleson. I decided to shop around and speak to Chris Swager my salesman who was very generous and not pushy like the typically sales person who tries to just make a sale. He sat down with me to let me know what my options were and even called me letting me know what he could do for me while I was still just thinking about the purchase. However, when everything was said and done I drove away in a brand new 2015 Honda Accord for my wife and was so impressed with his work ethic and the car. I decided to trade in my 2003 G35, but was skeptical of being able to get another vehicle since I just purchased one. Once again Chris worked his magic and I was able to get another vehicle from him, which was my very first brand new car. I would highly recommend Chris and let him work out your worries cause he definitely knows what he is doing and he can get you into the car of your dreams just like he got me into mine.

mrjddiaz

Apr 27, 2016

we had the opportunity to work with Chris swag at Honda of Burleson. I was not looking forward to it, I previously worked in car sales and oh my I know the hassle/back and forth game that can be played. Well Mr. Swag himself delivered an excellent buying experience for my wife and I. We enjoyed purchasing a preowned Toyota Camara, thanks Chris. JD Diaz

JDIZZLE

Apr 27, 2016

There aren't many of these dealerships left in this business, however Honda of Burleson stands out above the rest. I've purchased several vehicles from Honda of Burleso, new and pre owned, and have referred countless number of my friends and family who have done the same. The integrity Victor Bernal's team shows before, during and after the sale, is a character rarely seen anymore in the car business. Chris Swager and Victor Bernal are the reason that I will continue to business with them, and continue to refer my friends and family to them. The sales experience Chris Swager provides is more than just a transaction; It's a relationship you can count on!

jdeaso

Apr 13, 2016

Brandon was professional, a great communicator, and provided an amazing buying experience. My wife and I thoroughly enjoyed our visit at Honda of Burleson - beautiful facility, friendly staff, and great choice of inventory. We will definitely come back.

badelstein

Apr 13, 2016

I am young and female and car shopping completely stresses me out. I totaled my car and had no choice, so I got online to inquire about several cars at several dealerships. Brandon immediately responded in an email with the information that I'd requested. When I asked him to tweak a few things based on what I wanted, he did without question. He didn't play games or try and confuse me in any way, which I so appreciated. Once I got into the dealership I met with his partner Ernesto who was absolutely fabulous as well. He showed me the exact car that I wanted and answered any questions that I had. Between the two of them, and TJ Brewington who crunched numbers for me, not only did I buy my Honda CR-V from them, my family ended up getting my mother one too. The men at this dealership are great- they make the process quick and painless!

ChadandRachelBaker

Apr 9, 2016

Contrary to my original review I am now returning two years later to report that I can not sell or trade in the vehicle I purchased. We purchased a "certified used" Accord 2012 model. We were informed of one crash reported by car fax with minimal damage and repairs. We are now looking to upgrade to a larger vehicle and are learning that the vehicle was involved in two crashes prior to our purchase of the vehicle. Dealerships we are now attempting to do business with are finding evidence of frame/structural damage and repair as well as two collisions with moderate damage/repair. We are not being offered anymore than $7k for a car that should be worth $13-$14k. To treat a person and their family like this is unthinkable and beyond disgusting. In doing vehicle research with local dealerships near this one, we are hearing that other customers are having similar issues as us.

LT

Apr 5, 2016

Our family has now bought four Honda's in a row from Paul Lane. I keep his number in my cell and when we need a car he is the guy I call. Paul has always been professional and helpful.We have used Honda of Burleson for our car maintainance for some time now and the employees are always eager to help and friendly. Mr. Helton and Ms.Holmes in particular have been very helpful.Overall great experiences

Sbaker

Mar 28, 2016

I took my daughters car in this past Friday for oil change and tire rotations. The customer service I recieved as soon as I drove up was by far the best. They make you feel welcomed every time. A special thank you to Jim Orta and Ralph Labault for making my visit there a pleasure. Hands down the best dealership in Burleson!!! Sonia Baker

kirkkoehlertx

Mar 28, 2016

I just purchased my 4th new Honda from HOB. Three of my purchases were with TJ Brewington when he was ins sales prior to moving up into the finance dept. He is simply a great guy and straight shooter with no hassle pricing and exceptional service. And with my 4th recent purchase I had the privilege to meet Fernando (FERN) Salas my new sales rep. who replicated the same great service as I have always received. He is personable, respectful, patient and upfront and that is why I keep going back to HOB and referring friends to them. I highly suggest you stop by and say hi to FERN on your next purchase.Best Regards,Kirk Koehler

Klisbell

Mar 26, 2016

Brandon was very helpful & patient. This is my second car to buy from Honda of Burleson and I was even more amazed the second go round! He found me exactly what I needed and helped me stay within my budget! He also delivered my car to me because I have been without one! Everyone I worked with was very helpful and made a usually very stressful situation easy and smooth. I will definitely return here for my next vehicle!

Ben M.

Mar 23, 2016

Great to work with. Mike, Robert and Ernesto were great (5 Stars). We would recommend Honda of Burleson because of the good people they have working there.

S. Moore

Mar 23, 2016

We just got the 2016 Honda Odessy there, it was super nice and smooth, they gave us a fair price for the trade in and the process only took a couple hours. The license plate was ready for pick up in a week.Very satisfied and would highly recommend it.S Moore

Mike

Mar 17, 2016

Well worth the drive for my 2015 Nissan Armada!!! Judy Bailey was by far the best experience I've had with a sales person!!! Only showed me vehicles I was interested in and got everything handled so very quickly!!! Will be back again for the next vehicle.

ericbrenda

Mar 16, 2016

Billy Mitchell was very patient, kind, and considerate while helping myself and my wife lease our new car. He knew everything about the car we were interested in and gave us the best advice to trade in our current Honda CRV and lease the new Pilot. On a scale of 1-10 I would give Billy and Mike Dowdle a 10 for their service, care, and respect provided during our new care leasing experience. We felt very comfortable and at ease throughout the process. I never felt pressured or pushed into any decision. I also was glad that the purchase did not take all day to complete. Please let both of them know how great they were and how much we appreciated their kindness and professionalism.

MsNobles

Mar 14, 2016

I have purchased two cars from the Honda of Burleson and I must say that they are awesome!!!! Allonzo Cheeks was my sales rep both times and he is absolutely wonderful. Just when I thought that great customer service was a thing of the past... I walked into this dealership and discovered that it still exists.

char1981

Mar 7, 2016

They are very friendly and helpful. The made buying a car a very wonderful experience. I would recommend this car lot to anyone that asks.

IJNaranjo

Mar 4, 2016

We wish to express our deep gratitude to Paul Lane for his assistance with the recent purchase of our Accord EX. Paul is a true professional as he was very courteous and attentive to our situation, plus a pleasure to work with. Our gratitude also goes to Joey Zana who assisted us with the financing of our car. Many thanks to both as we greatly appreciate all their efforts.Kind regards,Ivan & Juli NaranjoAustin, TX

CandaceR

Mar 3, 2016

Paul was whom I contact via telephone to check on if the truck was still there. He was very friendly and knew exactly which one I was talking about. Although it took longer than expected, Paul and Rich were very good men to work with and tried harder than they had to to get me into the truck I wanted. I highly recommend contacting Paul to get you into your next dream car.

Lindsdobbs

Feb 29, 2016

As someone who was a diehard fan of my Kia and did not want to purchase a new car, I was not looking forward to visiting the Honda dealership. BUT, I went on a suggestion to visit with Allonzo and it was the best tip I've ever received. He was awesome! Total people person, but more than that, he actually cares for people! He knew what I had to work with and what I wanted and he did everything he could to get me there. Wonderful man! I'll definitely be visiting him in the future for all of my vehicles!

Gail C

Feb 26, 2016

***** Lisa Demay was very professional and displayed awesome customer service throughout the whole process she made my car buying process pleasurable!!! I recommend Lisa Demay for employee of the month

Julio

Feb 26, 2016

I bought my 2016 Honda Odyssey at Honda of Burleson ON MY FIRST first visit to the dealership because of Mr. Brandon Lane. He made it all happen. He is a true professional, open & trustworthy. He did his homework, prepared the paperwork including the application and when my wife and I arrived the process was quick and easy. He was kind, not pushy. I give Brandon a 5-star rating!

Dodge4life

Feb 24, 2016

Where do I start with this dealership. First, I'll address the pros. The building was very modern and clean. Definitely was a pleasant environment to sit in. However, that's it. Cons, were many. So I found a used vehicle online which was absolutely perfect in terms of what I was looking for. Scheduled a test drive and again was pleased with it. But after inspection found various body damage on the vehicle. Requested that the price be dropped down and was obviously met with opposition. Ok, not a big deal. I felt I was still getting a good deal regardless. Still moved forward to financing the vehicle. After wasting 3 hours at the dealership with our salesman I was told that me and my cosigner had to provide proof of income along with other documentation before the bank approved. We were assured that we were going to be approved. Although I am sub-prime borrower due to my divorce all my vehicle payment histories have been on time and my cosigner's credit was perfect. No worries right? Wrong. The next day after emailing all the documentation requested I find out the salesman was sick. But, he had another one to cover down for him. Unfortunately this salesman never answered his phone, nor put any effort into finishing the deal. So after submitting numerous documents for income and proof of residency ( even though we are military and only staying in town for three months). We finally got an answer back that financing was rejected. Now granted, we were putting money down on this vehicle and I just sold my car to another dealership. However, they tried using a local credit union to finance a vehicle and insisted that we provide proof of residency. I told these guys in the beginning that I was plating the car in my home state. But, they kept pushing that I get Texas plates. Why would I get plates for a state I'm just visiting and happen to find a good deal? Now back home we were approved for financing for 35k on a 2016 truck at the Dodge dealership, but here in Burleson we get rejected for a 25,000 used truck? Doesn't make any sense. I don't know how new sales is, so I won't generalize on it. However, do not go here for a used vehicle. The salesman will not negotiate, they will lie to you along with wasting your time, lack of communication, even how they linger at the door deters people away, and the dealership lacks lender resources. I like the state of Texas, but I hope this dealership isn't an example of how car selling is done here. Thank you.

Brett H.

Feb 21, 2016

5 stars for brandon lane and Honda or burleson. Keep and my gf where first time car buys he made this experience totally painless. Didn't try and push a single thing on us. Not once did I feel uncomfortable during the entire process. We came in gave him the car color and everything we wanted down to the vin number, didn't try and push more expensive cars or features that we didn't need or want. Walked us through the best financing which we would be best for us and our budget. Totally layed back experience. I can't stress this enough ,Honda of burleson is where I will do all my future maintenance on my car and buy another car now the future. Just for the customer service alone. He then handed us off to their finance guy Joey Zana who also explained everything to us and made sure they both gave us the best deal on this car. Thank you brandon for this amazing first time car buyers experience I would recommend him to anyone.

Kimber1201

Feb 18, 2016

This is by far the best dealership I've been to. The customer service is amazing! David Kraining, Victor,Chris and Mike are great! I highly recommend using this dealership. Everyone is extremely friendly and willing to help

Mimi5

Feb 17, 2016

From the first step onto the lot, to the drive out owning my new Pilot, the experience was wonderful. David Tinsley thoroughly went over every feature. He made sure I understood how to operate the DVD, the Nav. the Bluetooth and all in between. His last words were call me anytime with any questions. What customer service!!! My experience in the finance area was with Primo and he answered any questions I had and made the process smooth and swift. This is your one stop shopping location for a car. My purchase was a pre-owned car and the selection to look at and test drive is great. Love my new Pilot!

Texas88

Feb 16, 2016

My experience was great. Didn't go thru the hassle of typical car dealerships! Definitely recommend Chris Swager! You won't be disappointed. He's very helpful and patient, not at all pushy.

Chris Auto Customer

Feb 15, 2016

Purchased a new 2016 Pilot from Billy Mitchell. Billy was very courteous and helpful throughout the looking and purchase process.We tried two other dealers much closer to our house first. One berated and insulted us both on the used and new car lot and the other wouldn't negotiate on price--neither was the case at Honda of Burleson. Every employee was courteous and they were willing to negotiate the price enough to make my wife and I happy. I will be sending my friends on the 1-1/2hr trip to this location from now on.Mike Dowdle in the Finance Dept. was also very courteous and didn't play any of the typical 'financing games'.Had a minor issue needing repair on the vehicle and Brandon Martin made the repair just a few minutes before they closed and fixed it right the first time.

Happy Customer

Feb 14, 2016

After two weeks of reaching, I knew I found a wonderful CRV at Honda of Burleson. Eric was very friendly, took time to answer all my questions, and provided me with excellent customer service! Very happy with my new vehicle and my experience at Honda of Burleson.

Minivan Momma

Feb 11, 2016

Talked to Brandon via phone and we made a deal on a 2016 Odyssey (trade in and all). Took a chance and drove in from over 2 1/2 hours away, with 2 little kids in tow and all! My husband and I were sure they would try and play games once they had us there and we would return home w our old car. They did not, and we drive back w tons of room and a smooth, nice, new ride. They did have to make a minor adjustment to the trade in, but we told them to be fair or we are leaving. They were very fair, and in their defense it has to be very hard to give a trade-in value car unseen. They gave us a fair new trade in and we accepted. We were in and out and the most amazing part is we SAVED SO MUCH MONEY going here!!! Even if you include our hotel and meals, we still saved a bunch. Our small town local dealer could not compete at all!!! Brandon was honest and wonderful and when my husband needs a new car, we will be locating Brandon Lane and calling him first!!! Thanks Brandon! Our finance guy was also great!!! not pushy and very patient. I like to read everything and I never felt rushed!!! Thanks Mike Dowdle!!! We appreciate everything!!!

steven7

Feb 11, 2016

The experience was awesome, very customer friendly. Mr. David and Joey were able to work with our financial budget and I love the lifetime warranty.

Mojo1115

Feb 8, 2016

I found Honda of Burleson and Brandon Lane through a friend. I had been to a few other dealerships including another Honda dealership closer to me. Brandon and Taylor were so helpful and professional and were able to get me the exact vehicle I wanted at the price I wanted. I had spoken on the phone with Brandon prior to my visit letting him know exactly what wanted and he had it pulled up and ready for me to check it out. Just one less thing for me to fuss with, especially with a 2 year old! After a bit of wait to meet with Joey to get the financing finalized, it was refreshing to speak to someone who was so candid about the process and even helped us out with adding on the service package for very little extra cash per month. I look forward to my free car washes and included oil changes! I'll definitely recommend this dealership to my friends.

Jacobs

Feb 7, 2016

I had a great experience we did most of details on phone. Had to rework it several times but always made it work. Would recommend Chris

Gskimbro

Feb 7, 2016

Detailed but quick no hassle in purchasing our new CRV! We love it and would do it again! Recommend going to this dealership and Chris Swager was great!

Ebethw16

Feb 6, 2016

My salesman was awesome and helped us out a lot, a very enjoyable experience! The cars are so beautiful and I never felt pressure to buy anything extra or something that I didn't want. Over a great purchase experience.

Hbsmith09

Feb 5, 2016

Chris was so helpful and took care of me. I work two jobs and had very limited time and he had everything ready to go for me so all I had to do was sign and go. Couldn't be happier with my accord.

Courtney

Feb 5, 2016

I had been to several dealerships looking for a certain color HRV. I was referred to Chris Swagger from a close friend that had been in to look at a different vehicle. I contacted Chris the following day told him what I was looking for and he told me to come on in. Due to my other car being totaled out I was without a car at the time and they didn't have the exact color of the HRV at this dealership. Chris was able to get me into a loaner until they could get my car to the dealership! He made my car buying experience seamless and I would recommend everyone to use him for your car buying experience.

johnstonrk

Jan 31, 2016

We love Honda of Burleson. I have used this dealership for maintenance since they opened. We decided to purchase an inexpensive reliable used car as a back-up vehicle. Our salesperson, David Kraning, was very professional and knowledgeable. His main goal was to meet the customers needs. He did not try to pressure us to buy a vehicle that was outside of our budget. Overall, this was a very pleasant buying experience.

Not happy

Jan 31, 2016

I agree with Irving from the post on 1/9/2016. I purchased a vehicle and was presented with a car fax that showed no accidents on vehicle. Weeks later paint started to chip off from front bumper and upon more inspection, noticed the hood had been replaced, rear door on driver didn't align, hood didn't align, and when I returned they offered me less than what I paid, plus out my down payment, and all other fees I was charged.I was lied about this car not having any reports. I went with a new car and was presented with a final price and upon signing papers and asked what the price was it went up $3000, so once that got corrected overlooked paperwork again and the new paperwork showed our interest rate going up with out being told. Would not recommend and will not ever return.

rayblu69

Jan 29, 2016

Upfront, helpful, courteous. Chris was very informative. Sat down and took time to go over pricing, car faxes, warranty information. We will be coming back to get another car from Honda pf Burleson soon.

Rosiedmgz

Jan 29, 2016

Great experience and great customer service. Chris Bronnan was very helpful and was able to get me in the car I wanted. I would recommend Honda of Burleson to anyone looking to get a new or used vehicle. Lifetime customer!

thrilledcarowner

Jan 25, 2016

My wife and I were looking for a used Honda Pilot with low mileage. We live in SW Fort Worth and we were driving home from dinner and saw online that Honda of Burleson had a vehicle on their lot that we were interested in. We stopped by Saturday evening about an hour before closing and Tim Bae set us up for a very brief test drive as we had to get home to our kids. On Monday morning I took off from work and though Tim was not available, another associate-Don-was more than happy to help until Tim arrived. The staff new I had to be at work soon and they did their best to help entertain my 2 year old and 2 month old while we were there. After agreeing to purchase the car, TJ helped us in the finance office. He recognized that the kids were not going to last much longer and I was running late to work so we zipped through all the paper work and we were out the door. I bought a vehicle in the past from a family friend who was a finance manager at a dealership in Dallas and even with the inside help, it did not go as smoothly and efficiently as this purchase did. Thank you all very much.

Norma Alvarez

Jan 23, 2016

These guys went over and above! I purchased a Ford Focus that had a recall part, this dealership tried so hard to get Ford to honor the recall, basically they were told since I did not purchase from a Ford dealership I could wait until they felt like even providing us with the recall part. Convinced me NEVER to purchase a ford ever again, I traded out for my first Honda and am absolutely In LOVE!!!!Honda Rocks! Especially ... Honda of Burleson!I love my HondaAwesome customer service, Especially Travis Blackwood (my HERO) who basically just took care of business!!!!

Sam TCU

Jan 21, 2016

Everyone I dealt with at this dealership was professional and courteous. They made the care buying experience pleasant and non-confrontational. Honda of Burleson is pretty far from where I live but it was worth it.

PilotK7

Jan 20, 2016

Its my first car purchase here at honda of burleson.and it was really far drive to come over here but its really worth it !! ,to come here and make the best deal !!and meet With Brandon Lane,Taylor Henderson,Judy Bailey ,Ernesto Ocampo and Mike Dowdle. You all the best team !!, and thanks again for all your help !!, they treated me like family here !, it was fantastic experience and had alot of fun here.

OFFICIALLYaHONDAgirl

Jan 19, 2016

I am a first time buyer and Chris Swager made it easy! I had lots of questions for him and no matter the day of the week he helped me without hesitation. Definitely recommend HOB and Chris! TJ in finance was very knowledgeable and helpful too!

CL

Jan 17, 2016

Chris Swager & Joey Zana are the best! They helped me get into a 2012 used Honda Civic. I would highly recommend anyone that is looking for a new/used Honda to stop by at HoB!

randltate

Jan 11, 2016

We contacted Paul over the internet. We had purchased another Honda last July from him. He had the car we were interested in near the front door. He gave us a great deal and more than we expected for our trade in. I recommend him to you.

Irving

Jan 7, 2016

There is a reason why this dealership has very competitive prices. They purchase their used vehicles in auctions. From there, they do none to very little maintanance work on the cars. I purchased a 2013 Honda Civic with 16k miles. After 15 minutes of driving the vehicle off the lot I had a TPMS service light come on. also, the vehicle was not cleaned from the interior as I specifically asked them to do. I took my car to another Honda dealership to service the TPMS light. There they told me that the vehicle had actually been in some sort of accident because it has a replacement front bumper and the quarter panel was not flush with the door. Even though the car fax showed no accidents, and no airbag deployment. The sales personnel is friendly and all, but they sell poor uplift vehicles. My best advice is to be very careful with your used car purchase from them.

Rc

Jan 6, 2016

Chris was very professional and we got right down to business. Everything went as explained and a smooth process. I would definitely recommend this salesman to. Any one purchasing a new vehicle

Rey_villanueva

Dec 29, 2015

Honda of Burleson is an amazing dealership with a fantastic team among which is Brandon lane. The dealership I tried before and their salesmen were trying to get me into the car they thought I should have, not the car that I went there for. Brandon listened to my concerns, wants, needs and got me into the vehicle that I wanted. He even went in on his day off to handle something for me. If you guys need a vehicle, go to Honda of Burleson and definitely see Brandon.

aprilowens

Dec 29, 2015

Paul did a great job helping us buy our car. I highly recommend him and Honda of Burleson. The warranty is definitely worth the drive to Texas. Thank you so much Paul!

Spotts63

Dec 28, 2015

Paul always makes everything easy and smooth. He's in time and prepared when I get there. Always friendly and helpful. Th was great too!

Aleika15

Dec 23, 2015

Chris was amazing. He made my day by selling me a great car!! I will recommend him to anyone and everyone. Thank you so much Chris

Pedro '14 Acc

Dec 15, 2015

Very courteous and professional, Mr. Labault went the extra mile for me and made the phone calls in order for me to get my service. I appreciate good customer service, other places don't value that, I can see Honda of Burleson does, Thank you.

Jenny

Dec 12, 2015

We had a great experience there. We were able to work with Chris in the sales department who gave us a great deal on a 2014 Honda Accord. They had the best prices compared to other Honda dealerships. We are very satisfied with our car purchase!

melimel

Dec 10, 2015

if you need a car go to Brandon Lane!! He was Awesome!!! I had a horrible experience at ANOTHER dealership, But Coming Here and Speaking with Brandon I felt at ease! he explained all my options to me and he found the right car for me!!! He is Awesome I can't say it enough!! GO I mean RUN to See Brandon!!!

Joe Gongora

Dec 10, 2015

Bought vehicle without being in town. Brandon was very helpful and made the purchas so easy. He even came in on his day off to ensure all went well. David and Mike were great and made sure my family and I were on the road back home as soon as possible. Great deal, employees, and facilities. Would total recommend them to anyone.

clayton15

Dec 3, 2015

i would recommend this dealership to everyone wanting a new or used car. they do everything they can to help figure out all the issue there are and try their best to get you into a car.

Ruben

Nov 26, 2015

Great customer service, Cory was not just professional but communicated with my wife and myself with everything that was being done to our vehicle. Most definitely the best experience I've ever had in a service center, Cory went above and beyond his duties to make sure that we were taken care of. I usually don't go to get vehicles serviced because of work and I'm always concerned about having my wife take them by herself, now that I've experienced my visit with Cory and his staff I will have that peace of mind that the service will be taken care of promptly and efficiently. Thank you Cory!

MrReyes

Nov 26, 2015

Great experience every time we have our Honda in for oil change, fast and friendly service! We ask for Cory Lynn when we drive up and he has us taken care of , even a free car wash! Our recent trip was to exchange a battery on warranty, Cory remembered us by name and had us out of there within 15 minutes with our new battery! Double kudos for your fast and reliable service!

Emilio

Nov 25, 2015

I took my car in for an oil change and tire rotation and the service guy Cory Lynn took really good care of me. He made sure everything was done in a timely manner and even washed my car. I have never had this kind of service from any other dealership.

Bonodave

Nov 25, 2015

Cory Lynn is great! Good estimates. Work done on time. Complimentary car wash. He is the BEST! We always feel our 2004 Honda Oddysse is in good hands.

Bobby Joe Jones 3

Nov 25, 2015

Quick service with a friendly staff. Employees are knowledgeable and professional. I own a Chevrolet and have complete confidence in their work. Wait times were minimal and service at a great price to boot!

Dean

Nov 23, 2015

Paul Lane and TJ Brewington were wonderful to work with. Both were so very personable and efficient! My experience at Honda of Burleson was great because them.

madisonp15

Nov 22, 2015

I just bought a used car from them this week. It was the best car buying experience I have had. They did not attack you on the lot or even at the door for that matter! We had a few cars picked out that we saw online and our salesman, David, got the keys and showed us the cars. It was simple and easy. We told them all we could do on the car and they made it work for us. David was down to earth, personal and an all around honest, trustworthy guy. It was like we had known him for years! I love the car I bought and I know that it will last me for several years! David went through the carfax with us so I felt comfortable with the purchase. TJ was awesome during the finance part. He joked with us and made us feel at home! It was a smooth process overall! I would recommend this dealership and salesman to anyone. We will be buying our future cars from them!

Cmsc1991

Nov 17, 2015

I had TJ B. for Finance and Billy M. for Sales.With only 3 hours of sleep, a foggy brain, and other surrounding dealership prices in my hands, my brother and I arrived at Honda of Burleson at 7pm. Mind you, they closed at 8pm that day and I just wanted a price check, no goal at all of buying a 2015 Honda Civic Ex that night. Receptionist greeted my brother and I and I was referred to Billy. I told Billy I wanted a price check and showed the lowest price I've gotten so far for the 2015 Honda Civic EX. I steeled myself for a listing price of a couple hundred dollars above what I gave them, due to their free Lifetime Powertrain Warranty. To my surprise and disbelief, I was given an OTD price lower than what I've gotten! With that price, the Lifetime Powertrain Warranty, cleanliness of the dealership (plus the free coffe and etc.) and the friendliness of the staff, I had to say 'Yes To The Car' of course! Billy helped my brother and I fill out the sales forms, answered our questions, test drive and explained the car and was extremely helpful. TJ was also extremely helpful with the financial part. He answered our questions and knowing that I've only had a couple hours of sleep and maybe more questions the next day, gave me his card and told me to call him anytime! In the end of everything, HoB was way past the closing time and I salute Billy and TJ who stayed quite a while to finalize everything and made sure all our questions and concerns were answered!TJ and Billy made my first car buying experience wonderful and easy! Their friendliness and helpfulness put me at ease and I didn't feel rushed or pushed to buy the car at all, unlike some other dealerships. Thank you to both of them! I definitely recommend Honda of Burleson and ask for TJ and Billy!

CarSdallas

Nov 16, 2015

I found the car online and was contacted by Paul personally and quickly. He was polite, efficient and did not pressure me in any way to buy any product.

123gofish

Nov 16, 2015

I accompanied my daughter on her first car purchase here at HOB.My family and I are new to Texas and had no recommendations on car dealerships. We searched used cars online and found ourselves here. Sales person Lisa Demay was our girl. She offered many varieties of choices within my daughter's price range and after a couple hours, we found her car. Great invoice this place has. The formalities(papers) were surprisingly fast with the volume of customers we saw.We ended the day with a very fine deal but more notable, an even finer interest rate.I'll be back soon hunting down Lisa Demay and Finance guy T.J. for another car. Lisa knows her job and ya gotta meet her. She's a gem.

Herman1

Nov 10, 2015

It was time for a new vehicle for my family. I knew others who bought at Honda of Burleson. I was extremely pleased with the complete experience. Thanks. I will be back.

Willstep88

Nov 8, 2015

Mr. Simpson was our salesmen and he was very courteous and provided great service. He wanted us to use their financing which we declined, but overall he was excellent. We got to financing and they were relentless on us using their financing and service contract, but they could not beat our prices and deductibles we already had in place. Overall though, I have been in way worse dealerships and applaud them for how they handle themselves.

Unhappy with dealership!

Nov 6, 2015

I can't rate the Quality of Repairs because I haven't received my car back yet. I am very frustrated. When I purchased the car, approx. 1 year ago everything was great. I could drive in get a wash etc. Now it takes at least 10 minutes for someone to help you. But that's not the kicker. I dropped off my car for warranty maintenance and a week later still do not have my car back!!! I have had to call to find out the status each time, and that's a problem too. No one seems to know anything "they will check" and "call me back". My car was suppose to be ready last Monday....was not...no call. Then on Wednesday...told Wednesday it would be Thursday well it's Friday and still no car. The level of service at this facility is definitely in need of a over hall. I have recommended several people to the dealership because of the excellent service I USE to receive. They have purchased cars there. But no more....I can't in my right mind recommend this dealership. What next!

carguy2120

Nov 6, 2015

DON'T TRUST THEIR FINANCE DEPARTMENT, ESPECIALLY TJ BREWINTON. WHAT A LIAR! and I MEAN LIAR! I have been buying cars for years and NEVER have I met anyone as dishonest at TJ. I will be making sure Honda of Burleson will not be getting anymore of my business as well as spreading the word on every internet site, car forum, review site, word of mouth that I can, I AM TOTALLY DISAPPOINTED!

cmpg5212

Nov 3, 2015

I purchased a 2013 Acura and I absolutely love it! Awesome experience Judy Bailey was amazing and very professional! Primo was so nice and very professional. He made our experience very smooth and fast, we will definitely be referring to my friends and family!

Pat

Nov 3, 2015

Judy was outstanding. Very pleasant experience. No high pressure. We will be back in Nov.2016 for a new Honda.We will send our friends to you..

beccaaasueee

Oct 29, 2015

Just bought a brand new Honda CRV from Honda of Burleson! Working with Taylor Henderson and Brandon Lane in the VIP department was fantastic! They got straight to the point with a great deal, listened to what I wanted especially with my payments and got me in a brand new car. If you're looking for a new Honda this is the place to go! Being a girl, I didn't feel like they were jerking me around at all.Thanks again Honda of Burleson! Y'all rock!!

mgrizz23

Oct 28, 2015

I purchased my new accord in August and was so happy with Carl Rathburn that I thought i would come back in October and purchase a car for my daughter. Well...... I did!!!!!! What a great decision. I called Carl and told him what i was looking for and he got the car ready and when we got there we did a little paper work and drove home in our SECOND Honda in 2 months!!!!!!

BK22

Oct 28, 2015

My salesmen was Paul. Great guy. No pressure. Amazing atmosphere. Great deal! Amazing finance. Will be a repeat customer!! Great job! It was stress free

cliff70

Oct 23, 2015

Mr Primo Sanchez has done above and beyond what I expected. He has obtained a finance rate for me that was much less than I had requested. He has shown that he is a truly professional person. I am very pleased that he willingly took ownership of my earlier concern and went well beyond the extra mile to do the best for me. His and Mr Paul Lane's professionalism is to be respected. These two gentlemen are a credit to their profession and a great asset to Honda of Burleson. I can also say that EECU has proven to be one of the fairest and most honest lending institutions I have been associated with..

Lupitaperez

Oct 20, 2015

very friendly. Worked well with us. They got good deals on cars. Have the best service. Just very good dealership all around. Love the staff.

Graciela2015

Oct 19, 2015

We knew what we wanted to buy, we knew what we wanted to pay and they delivered. Thank you ,Ernesto and TJ. for your hard work. Great experience.

Dawne Pickett

Oct 17, 2015

The most awesome car buying experience ever. Go see Chris Swager (salesman) and Mike (finance). You will not be disappointed!!! This dealership offers lots of extras.

Randy

Oct 15, 2015

I've purchased several cars in my time and I would have to say Honda of Burleson has been the best experience I've had. Everyone from the sales dept to the finance dept was great.

Noname

Oct 12, 2015

No types of help and very lazy people 3 hours for an oil change and customers were complaining.

ediera

Oct 4, 2015

Paul was a great sales consultant. He was easy to work with and was there to answer any questions that I had. Nobody was pushy like other dealers I visited.

Carl H.

Oct 2, 2015

No one from the dealership ever responded in any way regarding the car on Cars.com that we had inquired about. However, subsequently we found another vehicle there and purchased it and have been satisfied with it so far.

Narayanm28

Sep 28, 2015

It was a great experience dealing Brandon and team on the purchase of my honda CR-V. I researched on Internet on a dozen honda dealerships and visited almost half a dozen in the area. Honda of burleson is the best in my opinion even though I had to drive 50 miles to reach them. It was worth the experience. They were the only dealership prepared to sell the vehicle without dealer add on seven though I bought one with dealer add ons due to their flexibility in pricing. I would recommend this place and Brandon for anyone looking for a honda vehicle for a great non-pressure shopping experience and backing their words.

janneth25

Sep 26, 2015

I have been doing business with Honda of Burleson since they opened. I am on my fourth car with them and the experience has been nothing but excellent. From the floor dealers all the way to the contract signing. They have become like family to me. Thank you Honda of Burleson, especially my friends Danny, Brandon, Fern, and Taylor. Keep it up you guys are the greatest!!!!

BookWoman

Sep 18, 2015

Dear Readers:On Wednesday, September 16, I went to Honda of Burleson to trade in my 2012 Honda Accord. Since the warranty was about to expire, I wanted to get a new Honda for the same payments I'd been making. I called and spoke with Taylor. She was waiting on us when we walked into the showroom. From start to finish, she was courteous, knowledgeable, and professional. She worked hard to get me exactly what I wanted. It took several times going back and forth with one of the Sales Managers to meet my expectations, but she did it! Thank you, Taylor! I also want to commend the young man with whom she was working, Tim. While new, he was also courteous and professional. Both of these young people represented themselves and dealership with integrity and poise.For many years I have worked with a well-known leasing company in the DFW area, but they were unable to meet my expectations, so I took my business elsewhere. I decided to give Honda of Burleson a try, and I was so glad, too!I walked out a very happy customer. I love my new Honda 2015, the champagne color is classy, and the newer, up-to-date features are great. Honda is a great product, so you can't go wrong. I'd also like to commend TJ in Finance for his courteous and professional work. It was getting late in the evening and while covering all bases, he did so in an expedient manner. This gentleman knows his business! Thanks, TJ!Thank you, Taylor, Tim, and TJ for your help. I hope to see you again in three years when this lease is up.

moodyfam

Sep 15, 2015

My wife and recently leased a 2015 Accord and we could not be happier!! Our salesperson was Micheal Wassel, he took care of us from the time we walked in all the way through delivery!! This is the third vehicle we have purchased with Micheal and we will be coming back when the need a rises again!! Cory Lynn in the service department is great too!! Thanks guys for taking such good care of us!! Paul & Cheryl Moody

Jillmick

Sep 14, 2015

I had locked my keys in the car at a gas station. Travis Blackwood over heard and Victor Bernal the GM that was with him sent a service manager Jim Orta to unlock it for me. Thank you. Jill Brooks

Santanapedro

Sep 13, 2015

Staff is courteous and professional. They listen to your needs and make sure to get you in the right vehicle and get you the best price. I worked with Ernesto. He showed me the car I was looking for, accommodated me and my crazy schedule, and made the buying experience fun and painless. TJ helped make my new car affordable and the sales process smooth, short and sweet. I especially enjoyed working with him because he made it very simple, answered all my questions, and didn't keep me at the dealership very long. I recommend this place to everyone.

Bowl300

Sep 12, 2015

If you are the person who dreads buying a vehicle because of the game and everything that goes with it, then you need to buy your next vehicle from Honda of Burleson because they do not play those games here! Just be honest with the salesman what you are trying to do and they will do everything they can to get you the vehicle you want. Extremely professional, efficient and accommodating. They truly want you to be satisfied. Joe Esterline and Primo Sanchez are an outstanding team who work diligently to make your purchase an outstanding experience! Thank you Joe, Primo and Honda of Burleson!

Amlane89

Sep 8, 2015

Brandon was extremely efficient! We received awesome service and were taken care of in a very timely manner. He was accommodating to our schedules and the paperwork was always ready to go!

Stars Elite 4143

Sep 2, 2015

Very clean, to the point transaction. Worked with Paul Lane choosing the car after test drive as well as negotiations. Simple transaction. Felt as the consumer I was treated respectably and received a good deal on my car.

Chrispryor01

Aug 31, 2015

This is the best dealership around... They care. they make you feel at home, they work with you, they are very professional. I have bought cars from 2 other dealerships... but this dealership was simply the best. I might add... the employees are simply awesome. Victor, Carl, Rowdy, Chris, just to name a few. So if you want to buy a new or used car... this is your place.. You wont regret it.

jason atkins

Aug 30, 2015

My wife and I were looking for a minivan and had a great car buying experience at Honda of Burleson. The salesperson, Taylor Henderson, was very professional throughout the process and we also dealt with the GM, Victor Bernal, during the process. He was very knowledgeable and really sat down with us to explain the best options in our new purchase. I would highly recommend this dealership and Taylor and Victor.

Nysie5

Aug 26, 2015

Thanks Kevin and TJ. TJ has always taken care of me, and Kevin is amazing as well. I hope to keep working with you guys for years to come.

Ryujiin87

Aug 26, 2015

I had never bought a car from an actual brand dealership before, and had heard that it was a pain. After buying from Honda of Burleson with Paul and Tj, I couldn't be more satisfied with the service and car buying process. I highly recommend this dealership!

Shelby Walker

Aug 25, 2015

What an awesome dealership. It was spacious, clean, and non-threatening. I was very impressed. They've made a lifelong customer. Chris Swager is a fantastic salesman. He was professional, trustworthy, and helpful. You will be very pleased if you work with Chris Swager. I highly recommend doing business with this dealership

tboyd4084

Aug 25, 2015

Ralph in service always goes out of his way when I bring in my car. Friendly, prompt and addresses all concerns quickly. Highly recommend you ask for Ralph.

Tammra M

Aug 24, 2015

I cannot brag enough about the experience I had at this dealership. I had set out that day to check out and test drive a couple cars, not really dead set on buying something immediately. It was my first time purchasing a vehicle, as my first car was given to me. First I went to the Nissan dealership down the road and had a terrible experience. The floor manager couldn't seem to understand that I wanted to look around and try a few cars out since I have only ever driven a truck. He got very rude and offended I wouldn't but his car. So by the time I got to Honda I felt very discouraged and was dreading getting out to walk around because I expected another vulture to come pester me. I could not have been more wrong. I was immediately greeted by Chris, who was extremely upbeat and friendly.I wound up test driving the 2015 Honda Civic and fell in love. I didn't think there was any way I could afford a new car as a college student, but man did we try!!! Chris worked so hard to get the payments worked out for me. He was extremely honest and forward about my options giving his personal testimony on leasing and such. Unfortunately, I just couldnt quite make the payments since I really had no wiggle room in my budget, but they did get extremely close. Later that night though Chris messaged me, with options of slightly used cars that he thought we could make work. We kept in touch throughout the week until I could come in again and look. When I came in Saturday morning he kept his promise that I would leave with a car that day. He had the perfect car ready for me when I came in. The exact same as the new one, just a year old and VERY lightly used. I could not be happier! I got an amazing deal. My friend who went somewhere else got the same car but 2 years older, and still has higher payments than I do. I dealt a little with Rowdy who was very polite, and TJ helped me back in finance. He was also very friendly and I never felt pressured into something I wasn't comfortable with. Everyone I ran in to at this dealership was so nice, and not at all like what you dread when coming in to buy a car. Chris has continued to check on me and make sure I was happy and offer to help if I needed any assistance like with figuring out my Bluetooth set up or anything. This was a perfect first experience buying a car. I would definitely come back and I'll recommend them to anyone I know!

Yenoham10

Aug 22, 2015

We have been LOYAL Honda owners for over 30 years. After moving to the Metoplex, we found a huge variation between dealerships and their ideas of providing value to customers. Everything from being charged for Lo-Jac as a dealer installed mandatory option to having to negotiate the free factory included floor mats kept us focused on one dealership. Fortunately that dealership has been taken over by Berkshire Hathaway and that led us to Honda of Burleson.The people there are tremendously customer focused, politely asking the simple: "How may I help you?" and "What else can we do for you?" Their knowledge of the vehicles and clear commitment to making the customer happy and committed to returning is exceptional.Special Kudos to our sales Person, Lisa DeMay, infectious in her cheerfulness, relentless in her pursuit of the vehicle we wanted but was not in their inventory, thoughtful in her follow through and clearly interested in our repeat business and not just this sale.We are convinced the extra few miles to Burleson were well worth it and will tell our friends to make the drive as well.

mgrizz23

Aug 22, 2015

Buying a car is always to stressful and I don't look forward to it. WELL NOT ANYMORE!!!!! I just purchased a Honda Hybrid from Honda of Burleson and I felt like I was home. Eveything form the moment I walked in the door was great. Carl Rathburn helped me find the perfect car!! The dealership is beautiful and everyone was friendly and not "pushy" I was so impressed that I am going back in October to purchase another car for my daughter. Thank you for such a wonderful, stress free experience.

dudgh2739

Aug 21, 2015

I purchased a Honda Odyssey from Chris Swager a few days ago. It was the best car purchase experience ever! He is so kind and nice, and he always tried satisfying my need and contentment. There is no pressure to induce me to buy a car, however, there are kind explanation and recommendation and suggestion. So, it was a great help for me to make a decision. I highly recommend the Honda of Burleson, especially Chris Swager! Thank you again. I miss his lovely smile.

samantha_scott17

Aug 16, 2015

I am not an easy person to deal with and all the staff members did an amazing job finding me everything I wanted and more! I am very please with the costumer service I received and will definitely will be going back when the time comes!! thanks again!

Trista24

Aug 10, 2015

The staff was honest and quick and provided great insight into their products and services. Chris Swager was a great salesman to work with. The finance guy, Mike Dowdle, was awesome too! He got us in and out in record time!

Honda no customer service

Aug 7, 2015

Once you buy the car they care nothing about you. I was told when I bought the car to bring it back and it would be detailed when I brought the car back to be detailed no one new anything about it I drop the car off at 9 a.m. return to pick the car up at 3 p.m. and the car still was not ready. I was shocked when it took 7 hours for them to detail the car the most disappointing part was their idea of a detail was washing the car once again it took 7 hours to wash the car.

planotomkat

Aug 7, 2015

I am a 4 time Honda owner. I was pleasantly surprised at how seamless my car buying experience was at Honda of Burleson, I drove off the lot happy and with the vehicle I asked for when I started my shopping experience there. The salesman (Jeff Martin) had "my car" ready and clean outside on the lot when I drove up. It had everything I said I wanted. He walked me thru the vehicles features and other options to make sure we covered all my needs. Finance, was a smooth process from beginning to end. I knew where my loan rates were, but was again pleased when they came back to me with a lower rate then I expected.

Soccer Mom

Aug 6, 2015

Paul did a great job of checking on used vehicles - information about them and availability - when I called and/or emailed him. I live three hours away, so I could not come "just to look". I chose this dealership because of the lifetime powertrain warranty and the good prices. I did a lot of shopping around where I live and ran across a number of very high pressure dealerships that I would never buy from because of their high pressure techniques. I was thankful that this was not the case at Honda of Burleson. Coming from so far out-of-town, I wasn't able to get there until later in the evening. The dealership stayed open so I could purchase my vehicle, and Paul was patient when I changed my mind on vehicles after he had already negotiated the price on the first one. He was also very patient while I was calling my husband to ask his opinion and having trouble with my cell phone not charging. I really appreciated the time he took to make sure I got the vehicle that was right for me. Also, the CRV only came with one clicker key and a valet key, and I really wanted to have two real keys (and assumed it had two when I bought it) . Paul just called today and said that he has another key for me!! Great customer service!!

Happy Customer

Aug 5, 2015

I have a newer Honda Accord I leased from Fern at Honda of Burleson. Sunday my car suddenly overheated. I had my car towed to Honda of Burleson on Monday. Daniel in the service department was put in charge of my car and kept me fully apprised of what was going on step by step. Honda set me up in a nice rental car that I was able to just turn back into them when I picked up my car. Its Wednesday evening and my car is fixed, washed and detailed to boot. Did I mention that none of it cost a dime due to the awesome warranty they offer with the lease of the car. I was so pleasantly surprised at the smoothness and peace the situation maintained. Thank you Honda!

happygramma

Jul 31, 2015

I love my new 2016 Honda HR-V and the buying experience was pain free. The staff was friendly and eager to help. Great experience!

Kelsey1

Jul 29, 2015

I have bought many cars in my life. Never has the car buying process gone so well. Everyone I came into contact with was extremely nice. My salesman Chris Swager was especially informative, did not pressure me at all, and above all he was extremely patient with me. I highly recommend Honda of Burleson, specifically Chris Swager to anyone looking for a new/used car.

Scott100

Jul 27, 2015

We wasted our time. Jeff did not want to deal with us at all. We were below him. He was arrogant, like most Park Place people are. He lived up to that reputation. When someone says, ok we can lower the price a little if you want to fill like you won. Are you kidding me. I WILL TELL ALL I KNOW, NEVER GO THERE....EVER.

Abdul

Jul 26, 2015

Well, this is my second car buying experience and I thought the first one was awesome but this one was way better !Extremely friendly and honest, Kevin turn my buying intention into a purchase actions. I'm happy my Used Accord and I believe I made a friend!Definitely...definitely...recommend this dealership and specially Kevin and Primo !Primo explained in a friendly and clear manner the finance terms and found a better rate than initially planned !Everything was just Awesome!!!

brian g

Jul 24, 2015

Working with Brandon was amazing. He was very helpful. Overall the best car buying experiences I have ever had. No issues. No fuss. Highly recommended.

kylapickrell

Jul 13, 2015

I was not expecting to buy one new car much less 2 cars. I showed up at Honda of Burleson hurt and upset, but they turned the situation around and made me proud to be their client. David, Travis, and even to owner helped to make me happy with my car buying experience. I feel each of these people bent over backwards to support my deal, and provide me a car we were all happy with. You can trust Honda of Burleson to take care of you even if things are hard. They back up their product.

Gordon Forsyth

Jul 12, 2015

Really nice team of people there, worked hard for me to make it as simple as it can be to buy a vehicle. Thanks for all you guys did to make it a good experience.

Tim B.

Jul 11, 2015

Honda of Burleson gets it right!! I traded my old Nissan Maxima for a 2013 Honda Accord, and I could not be happier. Dave, my salesman, was amazing. He was incredibly friendly, knowledgable, and worked to find the exact vehicle I wanted. Travis, the sales manager, was very involved in the experience and made sure everything was perfect start to finish. Thanks Honda of Burleson. You made a usually daunting task and great experience!!

jmpickrell

Jul 10, 2015

These guys have gone above and beyond in rectifying our situation/s. We just purchased car/s number 6 and 7 from them because we were so pleased with how things were/are being handled. We will continue to go to these guys for our vehicle needs (although hopefully not anytime soon! ) and will continue to recommend them to everyone. Thanks again Travis, David, and Victor.

Mailman1977

Jul 8, 2015

I was very pleased with my buying experience at Honda of Burleson. Paul did a great job and he was more concerned with meeting my needs than just selling a vehicle. He is a great listener and made sure that we were completely happy. I plan to purchase another vehicle at this dealership within the next few months.

J Sutton

Jul 6, 2015

Al Hipolito and the service staff are the best. It is so reassuring to call and find the same familiar people who have taken care of you before, still there, and happy to be there to help. Al has always gone above and beyond to make my service experience a convenient, cost effective experience. It is evidence of a culture of customer service that is a direct extension of the management philosophy of Victor (GM) and J.D. (Service Mgr). This is the first Honda I have ever owned, and I keep my vehicles for 10 to 12 years, so it is vital I have a trusted service department to get the extended use I require. I have owned a half dozen new vehicles in my life and have never had a dealer service department experience as positive as this one. J. Sutton

jmpickrell

Jul 5, 2015

So we purchased two cars from this dealer that both had been in an accident. When the vehicles were sold to us they were sold as being clean and not in any accidents. The first car that had been wrecked they took care of and allowed us to get another car. The second car was more frustrating because it appears that it was announced at auction as having damage. After talking with David Tinsley, Travis, and Travis talking to the owner these guys took care of business in getting the car replaced for us. (I wish we would have gotten to meet the owner in the process.) I would definitely continue to recommend this dealership and specifically David Tinsley as your salesperson. We have purchased 6 vehicles from them so far and are possibly considering purchasing a 7th vehicle this week as well. These guys did a great job of taking care of us and "making things right!" They continue to earn our business and we will deal with nobody but David as our salesperson. (I HIGHLY recommend him!!!)

Larrybgood

Jun 30, 2015

Just wanted to share extreme approval of the service provided by al and the rest of the service dept. team ! Thanks!always a pleasure seeing al!

TLee

Jun 29, 2015

Jennifer Dunson is always helpful and she always takes great care of me. She is very knowledgable and always friendly. I'll definately be back.

Debra

Jun 29, 2015

I recently had my Honda worked on here and had remarkable service. Jennifer Dunson was very helpful and professional and explained every thing to me thoroughly. I will come here again for service. A+ Thank you.

Terry

Jun 29, 2015

Any time I have had issues J.D. has made sure to take care of them as soon as possible... Always willing to go the extra mile to make sure I'm satisfied.

marksclebtx

Jun 26, 2015

Brought my Pilot in for factory recalls and recieved over whelming service from all personnel within the service department. Cory Lynn was outstanding in explaining what needed to be completed and explained other items which needed attention. I would highly recommend Honda of Burleson to anyone needing service on their Honda vehicles.

Jirvin

Jun 19, 2015

NO HAGGLE, NO HAGGLE, NO HAGGLE!!! Chris was extremely professional & took care of me WITHOUT being pushy, salesy, ect. He, along with Honda of Burelson earned my respect & business.

Sarahy

Jun 15, 2015

I had a no hassle buying experience. Brandon was upfront about the vehicle. There was no pressure to buy upgrades. I got exactly what I wanted and didn't have to spend the whole day there. I definitely would buy from there again!

Nombrana5

Jun 14, 2015

The staff at HOB is wonderful! I was greeted when I waked in and immediately helped. I had the pleasure of working with Chris Swager. He was able to provide the opportunity for me to purchase a brand new vehicle (first one!) and would not stop until the deal was complete. I will most defiantly recommend him and HOB to my friends.

Clairebug99

Jun 13, 2015

Car dealerships are a dime a dozen and most are clones. What sets this place apart is Christoher Swager. He is not the typical salesman, in fact he does not "sell" like most do. His honor, character and honesty comes thru without even saying a word. He works tirelessly to help not only my family but many others.

Review for Chris Swager

Jun 11, 2015

Chris Swager was the most helpful sales person I have ever worked with. We were on a budget but really needed a car. He worked very hard and was so patient! I never felt rushed and always felt like he was working to help me accomplish my goal. He is so honest and does not pressure. Everything was handled exactly like I would have wanted if I had been able to order ideal service.D. Dominguez

Tabor0509

Jun 11, 2015

Chris Swager was the best dealer I have ever dealt with. He was patient with us when we didn't know what we wanted. He helped us achieve our financial goal. I highly suggest this dealership for anyone looking for a car!

HOBCustomerforlife

Jun 8, 2015

Brandon Lane from Honda of Burleson- no other way to put it... Simply amazing. He was fast, reliable, knowledgable, but most importantly honest. Given he has received so many awards one would think he would be snooty or a good scam artist but that is far from the case with him. I took a stack of his cards to hand out to all of my friends. He has earned my business for life. The VIP Exchange Program was absolutely amazing and painless.

nz123

Jun 8, 2015

Ralph is a great service adviser, always smiling and happy to help. He goes the extra mile to make sure you are taken care of. I would definitely recommend Ralph for anyone looking for a great service adviser.

LoveMyOdyssey

Jun 5, 2015

First of all, let me say how much I hate shopping for a vehicle. I live in a small town and have to drive about 75 miles to 'the city' to get a good price for a car. I searched the internet, found several cars that I was interested in at different dealerships and my husband and I headed for town after work. Honda of Burleson was my first stop - and my last! Paul listened to what we wanted and quickly found us the perfect car. There were no endless discussions over price, trade in values, loan rates, etc. Primo made financing a breeze. Both gentlemen were kind, courteous and efficient - and stayed late so that we could drive home in our Honda Odyssey. It was a pleasure doing business with them. Love the dealership - and the Odyssey.

ward

Jun 5, 2015

I was very pleased with the ease of buying a car from Paul. He was very helpfull and worked hard to get me into my car quickly. TJ was very good and was nice to visit with. He helped a lot with all the paperwork we had to go through. I would recomend these to guy to any of my friends.

FortWorthShopper

Jun 3, 2015

While shopping for a new vehicle, my wife and I contacted many Honda dealerships in the DFW area. Most were typical car dealerships, but Honda of Burleson worked hard to earn our business. We feel we got a great deal on the car, and Management stepped in when needed to make us customers for life. Thanks Honda of Burleson.

MattGray

Jun 3, 2015

We found a couple Civics we wanted to look at online and contacted Paul. We visited, and got a pretty good deal. Paul in sales, Mike in financing, and Austin in service were all great. I would easily recommend these guys to anyone just looking or thinking of buying a vehicle.

aroopani604

Jun 3, 2015

Paul is a right person for this job. He listens, advises and helps. I was very lucky to run into him. Honda of Berleson is very lucky to have Paul working for them.

PatGoodwin

May 29, 2015

From the greeting at the doors I was very pleased and taken care of with the top notch customer service; Chris Swager worked diligently to get us in a vehicle before we left the car lot and he did just that, worked that keyboard, kept in touch with the bank possibilities and kept us informed of the process as well as comfortable during the process. I have no regrets AT ALL for coming to Honda Burleson and putting my trust in Chris Swager and will come see him again on my next car purchase!!!! Overly satisfied customer Patricia & Christopher Goodwin

dannanewton

May 27, 2015

Our experience at Honda of Burleson was great. We were able to make a great deal. Chris Swager was an excellent sales person and helped us every step of the way. I would recommend Chris to anyone who was looking for a Honda :)

desgiles

May 25, 2015

After dealing with an overall terrible experience from a previous dealership a couple of weeks prior, I was discouraged, and figured I'll never get into a newer vehicle. Then I came across Honda Of Burlseon, and saw that there was a special going on. I contacted the dealership and spoke with Chris Swager to inquire about the deals going on there. After our conversation, I was convinced that I should check this out in person. Arrive, greeted by Chris, sat down, discuss the details, and informed him of what I was interested in. Had a ton of questions, he answer every single question honestly, and in a detailed manner. Fill out an ap, I was approved for a brand new vehicle that Before the deal was finalized, spoke with the Finance Manager Mike, took a closer look at the paperwork, and Mike was very informative, and then moments later, I drove off the lot not even 3 hours ago. Great customer service these guys provided, very patient, very enthusiastic overall great experience. Highly satisfied.

DC789

May 25, 2015

Couldn't of been a easier purchase and trade in. Chris Swager was an excellent sales person, begin very patient with the onslaught of questions and concerns that come with purchasing a new vehicle. The process of trading in the Honda and getting into a newer model was seamless and fluid, no headaches or hassles. The bump up to a life time power train warranty for no extra cost is just another good intensive. On the financing side, Primo was just as equally helpful ensuring you have complete knowledge for the new finance you are stepping into. The whole process couldn't of taken more than a couple hours. For any future needs I wouldn't hesitate to return for distant future purchases.

Rharryjr

May 19, 2015

Honda of Burleson worked with us for several hours to get the right deal. We really appreciate the hard work. They saved us a lot of headache by having one person sell us two vehicles, one used and one new. It was great that we didn't t have to work with several people to get us taken care of.

TexasTurtle15

May 19, 2015

They are a fantastic dealership. Second car with them. Will only by my Honda's from them. Highly recommend. Treat you with respect! Will continue to use.

Lisa Hindafit2015

May 14, 2015

Chris make me feel like home with his friendly persanality , Thank you Chris for all the good service you give me at Hoda of Burleson!

hoopzman33

May 14, 2015

There is no better place to buy a car. You are treated wonderfully and there is no hight pressure. If you are looking for a vehicle, don't go anywhere else.

Thathondaguy

May 13, 2015

After visiting several new dealerships in the Burleson area, I highly recommend you go to Honda of Burleson! Everything about this dealership exemplifies the perfect car buying experience, especially our sales associate Chris Swager. He is very professional, yet fun to work with. He is from the community and just makes you enjoy the whole experience. I will never buy from anyone else! Thanks for taking care of us Chris. I will be telling all my friends and family about our experience.

Adam Spencer

May 1, 2015

Came in for an oil change and air bag recall. There was a gal there that was doing windshield repairs, which really worked out for me. I had some dings that needed repaired and the repair was done while the other stuff was done. Great waiting area and the store is really nice. They did mention I needed a 100,000 mile tune up and priced it out for me as well.

skihvpa

Apr 27, 2015

We found the vehicle we wanted online at the dealers website and submitted our contact info for more information. About 10 minutes later we received a call from Paul about it and he asked if we would like to come test drive it. We were going to go test drive it the next day since we couldnt get away from the house that evening when Paul suggested he bring the car to us to test drive at the house!!! Talk about customer service!!! Since our bank wanted to charge us 11% interest we also had him look into financing for us. Mike was the one that worked that end and was able to get us a rate under 5%. Outstanding team work!!

Terry

Apr 20, 2015

My wife always trusts my "feel" for people and I got a good feel for Paul right away. You can trust him to not steer you wrong on a good car, we are very happy with our Enclave. We are especially appreciative for his patience as we had an unexpected hiccup. Paul helped us out tremendously.

Civic17

Apr 17, 2015

Bought a used car from Eddie and was very satisfied with my whole experience. Eddie worked with my specific needs about what I could afford a month and came to a price we were both good with.

Shelby White

Apr 16, 2015

I received a fantastic deal on a 2015 Honda Civic EX. Brandon was extremely professional and sincere.The whole processes was so fast and easy!! I will continue to buy from Honda of Burleson and I recommend everyone to do the same!

Satisfied

Apr 16, 2015

We actually came in for a recall service and decided to look at new cars. We have driven a Honda Civic since 2004 without any problems so there was no question when we decided to buy another car it would be a Honda. We came to Burleson Honda because of the lifetime power train warranty. We have purchased many cars in our 60+ years and this was by far the best experience we have had.

TexasUKgal

Apr 8, 2015

I HIGHLY recommend dealing with HoB & Chris Wilson & Chris Swager cell (817) 233-1740. These two guys will treat you with respect & professionalism & also have a great sense of humor. This is how car buying should be. No high pressure, no harassing phone calls, no stress just the pleasure of dealing with 2 really nice, down to earth trustworthy guys. After visiting quite a few other dealers this treatment was very refreshing. Make this your first stop, deal with these two guys & you won't have to go anywhere else!

tyla.jackson

Apr 6, 2015

I'm so glad I chose this dealership. This was my first time buying a car and Eddie and Paul took great care of me! They made the process so easy and I got exactly what I wanted. Overall the whole team here is GREAT and I will definitely recommend them for anyone looking to buy a car! I love you Honda of Burleson!

ashleysimpsonrg

Mar 23, 2015

I would like to start out that Eddie Urbina was awesome! If you are looking for a pre owned vehicle, defiently ask for Eddie! He understood my situation and helped so much! This was my first time to purchase a vehicle and found a perfect pre owned honda civic with no stress, in great condition, and for an awesome price! The costumer service was awesome . If you are in the market for a Honda I would highly advice you to check out Honda of Burleson!

Shelly

Mar 22, 2015

In and out in 2 hours, only dealership with a lifetime power train warranty in US. Great interest rate, great car, great price, great service!

Abolding22

Feb 26, 2015

I went to several other, 5 to be exact, dealerships before I came to Honda Of Burleson. I was going to different places looking at prices and such. Paul did not give me the run around or mess with me about prices and stuff. He also didn't pressure me into getting a different car, like other dealerships did. It was an unexpectedly pleasant experience. I will be back for sure. Thanks, Paul!

Tim

Feb 21, 2015

After experiencing a few other Honda dealers, I found the right Accord at the right price without the pressure, but with great service and follow up. Paul Lane was terrific, easy to work with and true to his word. I drove more than hour to get a good deal which I did, but the service and professionalism fantastic. The facility is state of the art, the experience was superb. It was worth the drive.

Tim

Feb 21, 2015

Paul Lane and Honda of Burleson were terrific in helping me get my Accord. I'd tried online and in person at other Honda dealers with high pressure, but drove more than an hour to Burleson to see this car based on price and value. The dealership is exceptional and the people are even better. No pressure, great price, great car, great experience. Paul is the man! Thank you Honda of Burleson.

anmartinez0321

Feb 19, 2015

I am a first time car buyer, I'm a single lady and had up to this point some disappointing experiences trying to purchase a vehicle. The company I work for partners with dealerships in the area for the true car price guarantee so on a chance I made an appointment to test drive a certain vehicle. The day of my appointment I show up and the vehicle had just been sold that same day, however my salesman Rick would not be swayed. He found me two additional vehicles in my price range and test drove both. Once deciding which one I wanted, we went through the financing process. He and the finance team stayed and hour and a half after closing to get me sorted and out the door with my new Rouge. I never once felt pressured or rushed to make a decision, Rick even stayed to personally put me in my new car. I feel totally at ease with my purchase and loved working with them.

Robert

Feb 13, 2015

I found the car I wanted on Honda of Burleson's website. The internet price was competitive compared to other area Honda dealers. Called Paul Lane and went in for a test drive Saturday afternoon. Bought the car on Monday. I knew what I wanted and they had it; so it wasn't complicated. Had a good experience.

Stacey A

Feb 4, 2015

The Used Vehicle Sales Manager, Rowdy, is the kind of manager every dealership should have. I have received superior customer service since I purchased my used Honda Crosstour, which I love, back in August. I am also in sales locally, and will recommend Honda of Burleson to all of my customers, co-workers, friends and family.Stacey A

Carlos

Jan 15, 2015

Would like to thank Honda of Burleson for a grate buying on my 2014 Chevy Silverado Texas edition LTZ thanks to TJ for giving a good Price

HappyCust

Jan 5, 2015

After dealing with a Ford dealership, I walked in expecting to get the same run-around. Not at Honda of Burleson. It was a totally different experience. Thank you, HOB!

AJRea146

Jan 2, 2015

The service people always treat me well and are super friendly! Even if I don't schedule an appointment, they are always so accommodating and helpful. They get my car taken care of and there's a great play room for my little ones to play in while we wait :)

HondaGirl

Dec 30, 2014

I love Honda of Burleson! Thank you Victor, Danny, Chris, David Tinsley and Mike Wassel for making my car buying experience so wonderful! I have bought 3 Pilots from Honda of Burleson and have not been disappointed! They are amazing! My first was pre-owned, my last 2 have been leases! The staff is professional and proficient! I came to work today in my new ride and several of my co-workers are asking me to set them up to buy from HOB today! Whether you decide to go with a used or new vehicle, a purchase or a lease, visit HOB! Ask for David Tinsley! May you have a prosperous 2015!

Gingo

Dec 29, 2014

I had a friend who had told me about Honda of Burleson and she loved them. When we decided to look for car we went back multiple times, always dealing with David Tinsley. He was always friendly and fun. He was very patient with us also. We never make a quick decision whenever we are looking to make a large purchase. David was always patient with us and never hurried or pressured us into buying. Thank you Honda of Burleson for a great experience!

smward84

Dec 16, 2014

From the time I walked on to the lot, until I was getting my keys and driving away; great atmosphere and experience. Everyone was professional, friendly, patient and informative about all aspects of the purchase. I was confident that I had made the right choice choosing the Burleson dealership and purchasing a Honda. The salesman and finance personnel were friendly and patient during the process. I highly recommend Honda of Burleson.

lisaft

Dec 2, 2014

Mr Paul lane at Honda of Burleson a great experience and a stress free process. The other staff which is the financial advisor were great and Raul who did the paperwork

Sandraandkeith

Nov 20, 2014

We have been purchasing new cars every three to five years for over 50 years.Everyone loves a new car. On this purchase we did most of our shopping over the internet. We went to test drive our choices. Our visit was a pleasant surprise. Our salesman, Rick Simpson, let us drive several cars without a hurry up to get back to the dealership. He was very knowledgeable and made us very comfortable. He showed us several options for our purchase and we are very happy with our decision.We met Mike Dowdle in the business department. He was very helpful , without, pressure to buy add-ons. We love our new 2015 Honda Accord Sport Sedan. We would certainly recommend Honda of Burleson. We will be back! The Pryor'sGrandview, Texas

jcoff22

Nov 3, 2014

BY FAR the best dealership experience I have ever had. I highly recommend this place! Paul and Mike made this the easiest car buying transition.

Amaris McGee

Oct 13, 2014

I had an amazing experience at Honda of Burleson this past weekend. I was referred to TJ by a friend who sang nothing but his praises. The dealership is about an hour from where I live, so it was a little trek. However, when I arrived I was greeted and made to feel welcome. The staff was super nice and very easy going. TJ walked me through the process patiently and answered any questions I had. He was very well informed and worked really hard to get me the best deal possible. There are so many things he and the staff did for me that I can't thank them enough for. After shopping around a hand-full of dealerships, walking into Honda of Burleson felt like coming home. It was easy and mostly painless and I was in and out in about 3 hours!Honestly, TJ took great care of me and when he handed me off to Michael in Finance, all I literally had to do was sign paperwork and get into my brand new car. Usually the finance department is a scary situation and you have to come prepared with your game face - but Michael was GREAT! Everyone was so understanding and it was such a breath of fresh air from all the other dealerships I had been to. I definitely recommend Michael, TJ, and Honda of Burleson!

avega

Aug 22, 2014

I will recommend this dealership and my salesman Paul Lane to all my friends looking for a new or used car. Keep up the GREAT work!!

myste.johnsonpalmer

Aug 20, 2014

This gentleman went above and beyond, he came to my house to pick me up on his day off to help me purchase my Honda!!! LOVE LOVE LOVE THIS DEALERSHIP!!

brenda.jauregui

Aug 6, 2014

Staff went above and beyond to make sure we had a great experience even after we drove off with the car. I trust that honda of burleson has the best interest in their customers. Overall I will definitely purchase another car from this dealer and in the meantime refer anyone I know.

chevgirl

Jul 30, 2014

I was shopping for a pre-owned vehicle and stopped into Honda of Burleson. I was helped by Carl Rathburn. He was a great salesperson. He helped me find the perfect car for my budget and needs. I would recommend Honda of Burleson and Carl Rathburn to all my friends and family members. Carl was a laid back and non pressure sales person. I love my new car and will return to Honda of Burleson for all my future purchases exclusively from Carl Rathburn.

iamalsoknownas

Jul 30, 2014

My wife and I have purchased two cars now from Honda of Burleson. What keeps us going back is the great value we find there, the customer service, and the way they go above and beyond to ensure we are satisfied. The last car we bought was a pre-owned and needed just a spot of body work to fix some dings in the door. Our salesperson, Carl Rathburn, arranged for the work to be done quickly. He picked the car up from my place of work and delivered it again to me when the work was done, all in the same day. The quality of the work done was excellent and I can't even see where the dings were now. Carl is always very helpful and his friendly demeanor makes every experience a pleasant one. At this point, I could not think of where else I would shop should we buy again. All in all a great place to buy a car. I recommend Honda of Burleson, Texas and Carl Rathburn.Phil and SherryFort Worth, Texas

WilliamHenryCowley

Jul 26, 2014

I want to give a personal thank you to the sales manager, Chris Wilson for his time and effort in helping us with our car purchase. David Tinsley, our salesman was extremely helpful. When I first arrived, the experience was questionable and I left without making a purchase. Chris called me back 2 days later and has not stopped working his hardest to help my family find the vehicle we are looking for. Chris has gone above and beyond to make sure we are satisfied customers. He even sent his team out to find the perfect vehicle for us. I have had dealers in the past who have said they would keep an eye out, but I have never had a dealer find a car for me. Between David's service and the length at which Chris has gone to help, I can tell you I will be buying my vehicles from Honda of Burleson going forward. Honda do Burleson has great prices, extremely competitive, a warranty that can't be beat, and a staff that will do everything they can to make you feel like you are the only customer they have. That is rare these days. I am extremely satisfied with the service and experience I have had in working with Honda of Burleson. Thank you Chris and David for your outstanding service and making everything right. Well beyond my expectations, thank you!!!!

fiftyfab1

Jul 22, 2014

TJ was so awesome. I hadn't purchased a car in 13 years and was very reluctant but he held my hand through the entire process. This young man is a prime example of what our young men today should stand for. He is truly a great guy!

randEQ

Jul 22, 2014

We received great customer service and salesmanship from the staff at Honda of Burleson. Eddie Urbina was excellent in listening to our requirements and found our son a great car at a great price. We are very happy and highly recommend Honda of Burleson.

Crystalcsullivan

Jun 27, 2014

The salesman were very knowledgeable, professional, and friendly. I would recommend Honda of Burleson to everyone! I love my car! I will for sure be returning for all my future car needs.

golfetcburleson

Jun 27, 2014

We came in not sure if Honda was for us and looking for a good used car. We were met by a salesman that explained the difference between Honda and the competition. It was easy for us to make the decision to buy a new Honda before we left and shopped anywhere else. It was very quick and painless and the service was the best we have ever experienced buying a car. We will never shop anywhere else! Thanks Honda of Burleson!

weda4767

Jun 27, 2014

Excellent people at this dealership...very positive up beat and helpful in every way. The sales men are very knowledgeable and help to meet your needs financially as well.

croesch78

Jun 27, 2014

so the finance manager was trying to sell me the extended warrantywhich I did not want to buyso he tells me what if I put a coupon in and make it the same priceI said I don't know how you would do that but if its the same price then that's finebut later on after reviewing the paperwork I realize he charged me $2000 for that warrantythat I did not want

fautheree

Jun 11, 2014

We could not have been any more pleased with our experience with Jeff Black and Burleson Honda. Jeff went above and beyond to make my daughters first car buying experience a positive one. We will always check Burleson Honda first in the future for any car needs.

bigcimarron

May 20, 2014

Everyone I met, especially J.D. Kimbro, were as friendly as any dealer personnel as I have dealt with over the past 40 years. J.D. did everything he could to get that car for me, and it worked. He even delivered the car...a 20 mile drive. I would highly recommend Honda of Burleson for a hassle free car buying experience. Gary

kasi00

May 16, 2014

We were very pleased with Jeff Black and how he worked to help us in any way. I highly recommend honda of burleson and ask for Jeff Black.

JohnClarke

May 6, 2014

I flew to Dallas from Orange County, CA to inspect, purchase (hopefully), and drive home a 2007 Honda CR-V EX with around 38,000 miles on it (an impossible number; should have been my first clue) at one of those small used car dealers with strangely low prices. The dealer, For Less Autohaus, was located in a warehouse in an industrial area east of DFW airport (should have been my second). When I discovered the concealed frame damage, and was yelled at by the dealer in his office for calling him out on it, and told that I could take a taxi home, for all that he cared, I was more than a bit distressed (don't think for a second that y'alls liberal use of state administered lethal injection cocktails didn't figure into my calm demeanor in the reception room as I waited for my photographer friend and his wife to pick me up; see, it works!).I had now spent $275 of my mother's $12,000 new (to her) car budget, and was faced with the prospect of not only biting another $250 chunk out of it for a short notice return flight home, but of calling her and telling her that the vehicle that she was so excited about was in fact a scam.Heartbreak.On the ride back to my friends' home in Highland Village, we searched AutoTrader.com again, and found a 2008 Honda CR-V EX with under 43,000 miles on it at Honda Of Burleson over in... oh yeah, Burleson. It had a clean CarFax, was (maybe of utmost importance) offered for sale by a Honda dealership, and looked super clean.We called the next day to ask some questions about the condition (had it been smoked in, any blemishes, etc.). Joey answered the phone, and told me about the inside driver door handle being a little beat up. I gave him the short version of my reception in Texas by Dallas' Persian-American independent used car dealer contingency, texted him a photo of the cashiers check made out to For Less Autohaus that I had in my hand as evidence, and asked him to immediately knock $1000 USD off the price of the vehicle in question in order to restore my faith in humanity. Joey asked his manager if he thought that was a good idea. He didn't. Joey told me that internet pricing was not usually negotiable, especially over the phone, but if I were on the property... Who knows?I had my buddy drive me from Highland Village to Burleson, a journey of just over an hour in Wednesday afternoon traffic. My plan was to surprise Joey, offer him way too little for the car, and before he knew what'd happened to him, I'd be speeding toward California, pumping my fist in the air the whole way. The receptionist was very friendly, and summoned Joey almost immediately.Joey shook my hand with a smile, and then started to tell a very cruel joke that started with the lines, "The car's gone. It's sold." It wasn't that funny, though. I did my best to pretend that I was unaffected by this development, and Joey did his best to pretend that he was sorry about it. He was actually convincing. We shook hands before I left the lot, and as we headed back up the 35W toward home, I actually had sort of come to terms with the fact that I would be flying out tomorrow instead of driving. I didn't feel defeated. I thought to myself, "It just wasn't God's plan for me to buy a car here.".I enjoyed my last night in town at LSA Burger Bar in Old Denton. The Chili Willie burger is not likely North Texas' best, but the view over the square was good, and the live entertainment was decent. But it was loud. Ears bleeding loud. So loud, that when my phone was trying to alert me to the incoming 817 area code call, I scarcely noticed. I flashed the phone's screen to show everyone at the table why I was jumping up from the table and walking quickly to the stair (easier than screaming at them over the music), and answered the phone when I was just out of line of sight of the music act's sound system, and just about out of rings. On the other end of the call was Joey Zana.He got right down to business. The girl who had agreed to buy the car earlier had returned the car for a supposed lack of circulation in her extremities, or something ("cold feet" I think he called it). The CR-V was up for grabs again, and I was next on the list. I was coy. I told him that I'd need to think about it, and I revisited the idea of negotiating the price downward to reflect the emotional distress that I had endured. He politely declined. I told him that I would need to give it a think, and call him back. I waited a suitable amount of time, and sent him a text message signaling my intention to pick up the car in the morning. I showed up to Honda of Burleson late the next morning, and the car was parked in front of the showroom. I walked around the little sport-ute, and immediately noticed more than a couple of previously undisclosed door dings. Joey announced them to me anyway, and let me know that if there were time, he would have the dents removed professionally by the dealership's "guys". I told him not to worry, that he could subtract that cost from the price of the vehicle, and when I got the vehicle safely across the California state line, I could have my "guys" fix 'er up just as easily.Let me stop my story to say this, before I forget: I don't know if it was because I'd had such an unpleasant experience at the previous Dallas area dealer that I'd visited, or if it was because of the relief that I was feeling, having found a car. But I remember thinking to myself, and remarking to my wife, that everyone at this dealership was really friendly. Genuinely. There's cordial, professional, and helpful. And then there's genuinely friendly. Every employee in this building who spoke to me fell into the latter camp. Even the people who only uttered one phrase or sentence in passing. Really nice. Really cool. In fact, I was texting Joey, the salesman, 'til 11pm last night. First taking care of business, then cracking jokes.There was only one guy at the dealership who didn't show me his teeth, or turn the corners of his mouth up when he looked at me. Mike, the finance manager, holds what must be an uncomfortable position in the enterprise. Imagine being the only unfriendly guy in a crowd of happy people. He must feel like everyone else is drinking the Kool Aid, or that he's the only sane one, or the only grown up, or the only realist. It's got to be weird. Anyway, just minimize contact with him if you can, I suppose. When it was explained to Mike that the customer (yours truly) was told that there would likely be no fees other than the sale price, plus vehicle inventory tax, and that customary fees were added anyway, Mike defended those fees like they were his mother's honor. He made no apologies for them, the miscommunication, or the situation, and I think he even strengthened his resolve to keep the corners of his mouth pointed at the floor. After he confronted my new friend Joey about the miscommunication in front of me (more than a little uncomfortable), sales manager Rowdy, sitting next to Mike and overhearing the confrontation, delivered what must have been a demoralizing blow to his frowning colleague. "Just roll the price back." Big shock. Another friendly and helpful employee. Poor Mike must get ganged up on a lot like that at his work.When Joey and I got back to his desk, he apologized for Mike and the situation. He told me that he's a good guy ('cause that's what good guys do), and committed to get me out of the building with my new (to me) car as quickly as he could, as I had my wife and our friends sitting at a table in the showroom for a good while now, sucking down sweet tea and telling stories to each other to pass the time. Joey made good on his promise. I rejoined my friends, and the time passed quickly. Every time that he needed a copy of something from me, or a signature somewhere, he came speedwalking around the corner, and disappeared in the same fashion. We had our keys in hand before too long, and we gave him hugs goodbye. And after a very late lunch with our friends, and some drawn out goodbyes, we aimed the car at California and mashed the gas pedal, pumping our fists in the air the whole way.

Anonymous

May 2, 2014

I live North a few states. Saw an excellent car on the Cars.com site and called on the dealer. ****(salesman) told me I had great credit and could finance through them. It seemed once he found out I would be financing elsewhere that I became less important. Up until that point **** had been very helpful. I spent a lot of energy on researching this car and making travel plans. I messaged *** to ask him how best to get from the Airport to Honda of Burleson. He sent me a message back that said "no need for a trip, the car is sold" I thought this was an extremely cold way to end a business transaction. What I really would have liked to hear is - Sorry Mr. ***, the car you were looking at has sold. Can I help with a different vehicle? It stinks to hear that the car you want is gone - but it adds insult if you are made to feel that you are not worth their time. I was able to get ahold of Danny (Manager) and he apologized for the interaction. I will rate these folks five stars because I don't think this is typical for them.

JayKHoover

May 1, 2014

Needed to trade off my hybrid sedan for something that seated 7 people. I got a no BS approach and both Joey and TJ helped me find a SUV that fit my growing family.

jeremy_hockman

Apr 22, 2014

This was hands down the best car buying experience I've EVER had, and let me tell you why! First off, I have been to several dealerships here in the DFW area for 2-3 weeks and kept getting mixed experiences, from the good, down right to the bad. Finally, after weeks of trying to figure out exactly what I wanted, I finally decided on the exact color, trim and car that I wanted. The ONLY problem.....was there wasn't a single new one in the DFW area, EXCEPT for Honda of Burleson! I reached out to Honda of Burleson on Thursday April 17th and got an immediate response from my salesman, Eddie Urbina. I responded back and asked for some pictures because it said something related to the pictures not being available yet. Eddie asked for my cell and told me he'd send pictures. A few minutes later, he informed me that they haven't received the vehicle yet but that it was due to come to the dealership on Saturday April 19th. I explained my situation to him through text on what I've been dealing with the past few weeks, and he informed me that he could do a deal with me via phone! That in itself, I was shocked considering I kept getting the "run around" from all of these other dealerships in the DFW area (Frisco, Irving, Dallas).At this point, Eddie informed me that he could send me over a form to get further information on my trade, and that he could get me #'s by a certain time. That is exactly what he did! He was able to evaluate my trade, and get my exactly where I wanted to be the SAME day. Let me just tell you, that I have bought 8 cars (this Honda Accord Coupe EX 2014 model in BLUE was my 8th one) and he made it so extremely easy and quick, and basically ALL of the deal was completed through a TEXT MESSAGE! How awesome is that? He made my life so much easier, and I got the car that I wanted.I literally agreed to the deal the same day, and signed the paperwork with my credit union the next day. Come Saturday (just 2 days later), he informed me that the vehicle was there, sent me pictures and told me that no one would be in my vehicle except the people to detail it, and that was it! He kept me up-to-date on ever single process, what was going on, answered any and ALL questions that I had, and was always responsive! By far, the best salesman I've had in my car buying experience and I would highly HIGHLY highly recommend Eddie to anyone that is needing a new Honda!In regards to my finance manager, Jerrod Nieman, he was awesome as well! I literally only had to deal with 2 people at the dealership the day I arrived (keep in mind I live in Irving, TX so I had to drive to Burleson about 45 mins away, but it was totally worth the drive!) -- I get there and Eddie comes straight out and goes to show me my car! After he shows me everything with my car, he takes me into the office to sign the final paperwork with Jerrod. Let me tell you, Jerrod was awesome as well! You know that feeling that you always dread when going into the "finance office" to sign the paperwork and you're terrified to deal w/them or hear them try to sell you on different products? Well with Jerrod, I didn't dread that feeling. Immediately he made you feel comfortable and at home, and was great at his position! Everything was quick and easy, great conversation, great display of products and how they work, and got me right in and out with my paperwork and I was finished!I'm writing this long review for 2 reasons: 1) I don't ever write reviews over my experiences and 2) this was an experience that I feel I should shout out to the world about because it was just awesome, and who can say that for their 8th car buying experience? Everything was great - and on top of everything, the added bonus of a lifetime/forever warranty on your power train, a great salesman & a great finance office, this experience was and is worth the drive and I will ALWAYS recommend this dealership and team to all of my friends & family! Thanks again!

cecilia2102

Apr 22, 2014

We knew exactly what we wanted and we didn't feel pushed into purchasing something els or rushed like other dealerships we had visited. Jerry did everything he said he would do to help us get in to the specific vehicle we wanted. The customer service was top notch and I would recommend Honda of Burleson to any one looking to buy.

LJGregg

Apr 19, 2014

It was nice to go to Honda of Burleson and know what I wanted and be able to get it. Even after I drove what I wanted, I changed my mind and got something similar, but I wasn't made to feel bad that I had changed my mind or that I was causing an inconvenience. I will be glad when they get that back road to the dealership connected to make it more convenient, but it is also nice having Honda in the town in which I live. Maintenance is easy and hassle free and everyone from the receptionist, to maintenance, to sales, to financial are just super people. I am so happy with my car and am enjoying it so much. Thank you, Rick and Honda of Burleson!

karjer

Apr 15, 2014

Overall experience was great. Jerry Woffard and Chris Yates are friendly and knowledgeable. Professional but approachable. The building is beautiful. I look forward to doing future business with the dealership.

Mledesma

Apr 11, 2014

I went in to have my CR-V checked out . Eddie was the one one sold it to me, an when I contacted him after having it for 3 weeks he was very willing to help and accommodate to my needs. He and Jennifer made sure that someone would be able to stay late to check my car. Both were very attentive and kept me updated on the process. Jay, thank you for taking care of my car!! And even though it was late he still managed to get my car washed.

JanaLewis

Apr 10, 2014

I choose to look on the their website first to see what I wanted. Filled out the info and the Internet salesman Carl emailed me I called & let him know what car I was interested in. He had it ready when I showed up. Didn't buy the car I thought I wanted .. ended up with something else. Carl listened to my needs & what I was looking for. The car I decided on they did not currently have on their lot, Carl went out of his way to get the exact car I wanted by the next day. I had told him I had already gotten my finance in place, but he asked if they could try to beat my current % rate. Finance came through and beat my current financing by a long shot. Everyone I spoke to at this dealership was nothing but nice. Went out of their way to meet my needs. Not all dealerships are created equal .. but this dealership should be a model for other Dealerships. No matter where I live ... I'll ALWAYS come back to Honda of Burleson! They understand the concept of TRUE CUSTOMER SERVICE WITH A SMILE!

heathershelton589

Apr 9, 2014

Randy made out car buying experience so wonderful. I have bought many cars and randy was the best salesman by far. He is very personable and actually cares about you and your family. I will be returning to him for my next car!!!

teaster

Apr 6, 2014

I purchased a car from Randy, at another dealership, a few years back. He made such an impression on me, I sent my parents to Honda of Burleson to test drive a new Accord. They have purchased several since my brother and I have been little. They loved Randy as much as I. He explained everything in detail was very patient and treated them as if they were family. They purchased from Randy and said that they will purchase their next vehicle from him as well.

mnakula99

Apr 6, 2014

Over the years, I bought Honda Accord 96, Honda Civic 99, Honda Crv 07, Acura TSX 08 and now we bought Honda Accord 2014 Hybrid Touring Edition at Burleson. Awesome experience both in terms of price and experience. If you are in DFW area check them out before you buy a new Honda!Mahender Akula

rvalentine66

Apr 6, 2014

My husband and I purchased a beautiful 2014 Accord Sport yesterday from Brandon. What a great experience. Brandon is knowledgeable, friendly and just seems to be an all around good guy. He really cares about his customers. I will definitely recommend Honda of Burleson to friends and family and most off all - tell them to ask for Brandon Lane. He will take care of you!

ShiloMancini

Apr 3, 2014

Jerry was WONDERFUL to work with! We had visited two other dealerships and something was just off at both places. We just happened to see the commercial for Honda of Burleson on TV that morning and stopped in on our way to sign papers on another car. We spent a few minutes telling Jerry what we needed, test drive the CR-V, went to lunch and came back to a great deal at exactly what we asked for! We have never had a car buying experience like this - EVER! Please visit Jerry - you will be well taken care of!

hondagirl4

Apr 3, 2014

I love Honda of Burleson. Rick Simpson made my first car buying experience, fast and very informative in learning all about my car. Carl Rathburn was so kind and helpful in reassuring I was happy with my new honda crv! They are great, I tell all my friends to visit Honda of Burleson!

ChadandRachelBaker

Apr 1, 2014

These guys did a fantastic job helping me and the wife get into a new car at a great price, we told them what our budget was and they wasted no time finding what we needed and what we wanted!! Fantastic experience

gbufler

Mar 27, 2014

I decided to search for a new car and went to the internet to locate a dealer near me. I am new to the area and am not familiar with the various car dealers.I decided to visit the closest dealer. I am very happy that I did.I have always been somewhat hesitant when it comes to purchasing a new car. The moment that I met Lisa Malagisi I was put at ease by her professionalism. He set me at ease and gave me a sense of trustworthiness. She spent several hours working with me on attaining the best possible deal that would fit my needs. We discussed leases versus buying. After much thought, I decided that purchasing would be the right choice and she worked with me to get the best results that I would feel comfortable with. I was introduced to Chris Yates and he thoroughly explained the various options I had in the financial portion of the purchase. After explaining the options, I chose those that best served my needs.I am confident that I have been treated most fairly and honestly and am very satisfied.

Slowride1dg

Mar 27, 2014

Stuck to word and gave me the deal I needed. Very nice, clean area, took a little too long, but otherwise everything was good. THanks

ZFORDTRUCK

Mar 22, 2014

David Tinsley was very friendly and gave us outstanding customer service when he listened to our needs and came through with a great buy on a used Ford F150. We could not be happier. We will use Honda of Burleson again when we get our next vehicle. You won't be disappointed if you buy from Honda of Burleson and ask for David Tinsley by name.

Heavenlyglove05

Mar 18, 2014

By far the best dealership I have ever gone to...since last April, my family and I have purchased 6 vehicles. We have also referred 4 friends/family and they too bought cars! I will refer everyone I know to use this dealership as the customer service and sales staff is incredible!!!!!

hajamaholy

Mar 18, 2014

Excellent customer service. Very helpful and courteous, answered all the questions I needed answer with accuracy. Knowledgeable with the product and service provided right away

jgutierrez1979

Mar 18, 2014

I was in need of new car and Honda of Burleson definitely made that happen for me. They worked with my trade in and made sure they got as close as possible to the payments I was comfortable with. This was the easiest big purchase I have ever made.

mich09

Mar 16, 2014

I have purchased 3 vehicles from David and I have been pleased each time. David is knowledgeable, reliable and most importantly honest. When he tells you something and shakes your hand it really means something. I will definitely be purchasing vehicles from David in the future.

LOUBELL

Mar 15, 2014

Rick was very knowledgeable and helpful in every way as was Brandon. Both are friendly and accommodating. We are very satisfied. We will recommend these people and this dealer to friends.

corihartung

Mar 14, 2014

Great car buying experience! Rick was very helpful and respectful of our time. He was very understanding of our needs & got us a great deal considering our credit issues! We were pleasantly surprised to learn that Rick & the finance department were able to get us an even lower monthly payment than we expected! Mike Wassell was our finance manager, and he was very friendly and made the final process of signing all of the paperwork fast and simple. The overall experience we had at Honda of Burleson was the best experience I've ever had at a car dealership! I am finally the proud owner of a Honda Odyssey Touring Model! Thank you Rick & Mike! You guys rock:)

AJRea146

Mar 7, 2014

From the minute we drove in, buying my car at Honda of Burleson was a wonderful experience. Everyone was very friendly and helpful. The building is beautiful and has so many nice amenities. There is a child's playroom that is very helpful while waiting. I have two small children and it really came in handy. Our salesman, Raul Luna, was very friendly and easy to talk to. He made us feel comfortable from the get go and really helped us get a good deal on our Honda Pilot. I also went back recently to get my oil changed, etc. and that process was smooth and simple. Roxy was the girl who helped me get signed in and she was also very nice. Everyone just makes you feel so comfortable and welcome. We had gone to several car dealerships before going to the Honda of Burleson and none of those experiences were nearly as good. I am definitely recommending this dealership and will do so to all my friends and family as well.

DFWcustomer

Feb 28, 2014

My car was totaled during the recent winter weather. I needed a fast solution, and after a thorough search, the best value that I could find came from Honda of Burleson. This was my first experience buying a car, and Brandon Lane made it very easy. He was patient with my questions and up-front about everything that I would need to know to make my purchase. There were no surprises - Brandon made sure we knew what was happening each step of the way.The used car I purchased needed to be detailed, and the dealership did a great job. Since I couldn't drive the car away that day, Brandon set me up with a loaned car and updated me daily on the progress of the work. When the car was ready, he arranged to have it delivered to me at my job.This was a spectacular experience, both from the dealership and from the customer service provided by Brandon Lane. It was not at all what I expected, but I was pleasantly surprised. I could not recommend working with Brandon Lane highly enough.

scham2007

Feb 26, 2014

I had looked at two dealerships prior to this one, from the get go Brandon was very helpful though I didn't leave with the car I went for I got a great deal and I am very happy with my purchase. There was no pressure they simply left the decision up to me, that's what I did not like about the two salesmen I had dealt with at the other dealerships. Rowdy got me right in my budget as far as payments and was straight up and honest. I will definitely refer anyone I know planning on purchasing a car. PS: I was very impressed when Brandon offered me the carfax before I even asked. It shows loyalty and honesty not only to me but to your company as well!

HeatherHanks

Feb 26, 2014

Brandon Lane made my experience wonderful when buying a used vehicle. He is very knowledgeable in his line of business and very kind. He made you feel very welcome and was willing to go the extra mile to make the customer happy and get what they wanted. I will definitely be back in the future and will recommend Brandon Lane to all my friends and family. Sincerely,Very happy customer!!!!

auction76050

Feb 24, 2014

eddie was great, as was the honda fit he showed us, plus we got payments $40 lower than what we were paying. this place rocks!!!

taurusford

Feb 23, 2014

Great overall experience. Carl Rathburn was friendly an professional. I did not know what I was looking for when I visited the dealership but he worked hard and found me the perfect car. The atmosphere of the dealership was very nice from the coffee bar to the service department. The price of the car was a little more than I wanted but it has been worth every penny. The lifetime powertrain warranty is an added bonus which I hope I will never have to use.

bcwarner

Feb 18, 2014

Brandon went above and beyond to help me out. Kept me informed by phine and text as to what was going on in the purchase process. Believe it or not i bought the car while i was at work in the fire station! Brandon did it all. Went to dealership next day to do paperwork and

raabjr131

Feb 15, 2014

Fast, friendly, courteous, straight forward customer service. We were very pleased with our purchase and the process. The lifetime powertrain warranty at no added cost was definitely a key factor in purchasing with Honda of Burleson.

MHafer

Feb 12, 2014

There is no way to express the quality of my treatment at Honda of Burleson... Brandon Lane was the perfect sales associate from start to finish. He answered every question and concern, stayed in constant contact, and even came in on his day off to make sure my buying experience went effortlessly smooth. When I got there, all of my paperwork was ready, the car was ready to roll, and Micheal Wassell was there to wrap up the deal. This dealership made me feel comfortable, valued, and made my little Kia Soul dreams come true. In the future, my family and I will definitely look at Honda of Burleson first when looking for new cars.

flyinmysoup79

Feb 5, 2014

Brandon Lane is the online sales That has the best prices any were and will make sure you are happy with what you buy. Ther very friendly and got us a great low rat on our own.Everyone should buy the new or used care form Brandon Lane Honda of Burleson.

Katkam

Feb 3, 2014

I can't express enough how well the team at Honda of Burleson treated me. Brandon Lane went above and beyond to accommodate me which is no easy feat. He even went as far as to arrange a shuttle on his day off for me from the local rental car company. I would definitely purchase another vehicle from Honda of Burleson and highly recommend them to anyone looking for a Honda.

Kathy P.

Jan 11, 2014

Very patient .Answered my questions promptly .Very professional.

Running mom

Jan 10, 2014

Horrible buying experience. I contacted the dealership to see if they could help me find a certified used odyssey with low mileage. I was promptly contacted back that they had one. We drove two hours, and after specifically asking again if it was certified, we purchased it. The next day I notice the manuals are missing and the keyless entry isn't working so I call to question this and find out that the vehicle was not certified, but that I could drive another 2 hours back to have it done for $800, but that that would void my "lifetime power train warranty." I opted to return the vehicle instead, now I'm out time, gas money, and lost time at work. Buyer beware: When I pressed the matter, I was told that they do not certify ANY of their used vehicles. That's the agreement they have with the 3rd party who provides the lifetime warranty. Even though they have cars listed in their inventory as "certified pre-owned," they are not certified, but "certifiable," meaning you can pay an extra $1k to have it inspected. They list a certified price though? No thanks. They kept trying to explain why their warranty was better, as if that made their deceptive advertising somehow ok. I asked to speak with a manger more than once during this experience and I never did. Only dealt with the two salesmen (Carl and Eddie) and the finance guy (Robert). I was told that since they handled the sale I had to deal directly with them. When I brought the car back, I was left waiting for 2 hrs and found out they had pulled my credit record multiple times after having been asked NOT to do that. Poor poor poor service. Will never darken their doorstep again. There's a reason they are the only Honda dealership that offers the lifetime warranty, because the other dealerships aren't shady enough to pull bait and switch on their customers.

LizGalvan

Dec 31, 2013

I would like to thank Brandon Lane for my great experience at Honda of Burleson he was very helpful, friendly, & honest. After looking for a month for my Nissan Cube & looking for a affordable price I finally found it. Once I arrived he had it ready & we test drove it, it was fantastic!!!! I was so thrilled & I am still a very satisfied customer after all. I look forward to coming back & purchasing a truck in a few months.... Thank you &&& it was a pleasure making business with you!!!!! I will definetly recommend you when I hear about someone purchasing a car.

Cindi Alvey

Nov 12, 2013

I will have to say this was the easiest purchase we have ever had. Staven Corey was great to work with and we appreciate all of his work to insure that we had a great experience with Honnda.We have recommended Honda of Burleson and Staven Corey to several of our friends. Thank you again Staven for a great vehicle, we love it!!

Tony Shields

Nov 12, 2013

Rick Leonard did a great job on the service we received on getting my car serviced and it was done in a timely fashion. Keep up the great work!

Deebash

Sep 20, 2013

We had a Great Experience buying our 2013 Accord today. Eddie was very Professional, very patient and really listened to what we wanted. He was very helpful in explaining and showing us hands on how to use the many features. Thank you Eddie and Thank you Burleson of Honda for a Great car buying experience!

AFinch

Aug 7, 2013

This is the WORST dealership in Burleson!! The sales guy that sold me my car harresed me... Constantly calling to say "thank you for purchasing a car through us" I even got a text on my vacation!! Visits to my work... Just to say thanks. My boss had to tell him to stop coming by.. I was about to file a restraining order when I decided to complain to someone higher then the area manager of Burleson Honda. Read the fine print because when they sold me the power train warranty they failed to mention that in order to keep the warranty ALL services would have to be done through them and BEFORE recommended time per the Manuel, not during or after BEFORE! They are quick to sell you a product but don't take the time to explain how their policy works. When I went in very disappointed that I had paid for a service (prepaid maint.work) i wasn't receiving, I was told that its my responsibility to inform them that I had prepaid. Cause they can't be bothered checking their records to see what I had paid for. It's now the customers fault and responsibility to inform Honda of Burleson how to do their job. Never Again will I ever buy a vehicle through this dealership!! And advice ALL my family and friends NEVER to go there.

taradalyn1

Aug 3, 2013

Easy and hassle free from the get go. Great price and great service. Jim Waycaster was fabulous. I will definitely recommend and use Honda of Burleson again.

rowdyboy1234

Jul 31, 2013

Unbelievable! Total nightmare. Went to buy 2011 odyssey.van and while in parking lot was crashed into by young employee. Then test drove the van and transmission was messed up Salesman supposedly got mechanic to correct problem and said it was ready for test drive the next day. Then went to go drive and purchase vehicle and guess what it was sold. My guess is they sold it with bad transmission,and told the customer to make a claim thru their 3rd party lifetime powertrain warranty. Insurance fraud if you ask me. After agreeing to let their body shop take care of damage to cadillac instead of making claim on there insurance, this is how I was treated. Been a week so far waiting on Cadillac, I suspect it will take another week if I'm lucky. Poor communication between sales people and managers costing me time and money. Lets hope body shop fixes Cadillac right, or more time will be wasted. I question their honesty, seems they just want to make a sell not matter the cost.

Jason Taylor

Jul 6, 2013

We have bought cars from a few different dealers and have never been treated with this type of service. Our bank preapproved us at a very good rate and they said, and I quote Dean our finance guy at HOB, "We want you to be happy happy happy when you leave here. Our salesman let the car sale itself! I left there upset...because we cant afford 2 car payments. ;-)

Jason352010

Jun 21, 2013

Richard has been awesome from the day I met him. I came in with a friend who needed a new car due to his being totaled in a wreck. Richard is super professional and does not try to over sell and under serve. He was amazing and took care of my friends needs right on and within the budget set. What makes Richard even more outstanding is the fact he helped me with a question regarding a sale from another dealership. He went way out of his way and honestly answered my questions and in a manner not to make anyone look bad or himself better simply honest and up front. He went in detail what to expect as a customer with Honda of Burleson. He was very real with answering my questions up front and even showed me some of the things this dealership does so every employee walks with professional and integrity. They are here to help customers in all processes of buying a car and not set to rush how fast they sell a car. He wasn't concerned to rush me out the door quickly but even suggested how to help my situation be better. So much so thy he has won our business simply being honest. Even though its another brand o car I will use these professionals as my service guys on my new car because I can trust them and know they will only suggest what truly needs or should be done but again not pressure you into buying extras you can't afford yet. They even share with you a priority of problems and allow the customer to do what's necessary and keep them in their cars. Honda of Burleson is super excellent!!! I highly recommend them and mention them any time a friend asks for a recommendation of a dealership.

Bigty34

May 24, 2013

They would only come off the asking price by $10. Needed a car because I was in a pinch so I bought it anyways. Beware the "roof to floor, bumper to bumper" warrenty they offer. You have to sit there until they find the problem, then get it approved to be covered under warrenty, then they will get you a rental car. If you need a car they make you rent one but say you are responsible for paying for it until they find the problem and get it covered under warranty. I have sat there for 6+ hours and they never offered a loaner car or found the problem. On top of that if they don't find whats wrong then they want you to pay a $90 dollar diagnostic fee. Since purchase (Aug '12) car has been in to the shop for multiple issues. The latest is the ac going out and they haven't been able to find a problem in 2 visits totaling over 10 hours. Lifetime warranty is a joke. Avoid at all costs.

LaToyaMuffyTurner

Apr 22, 2013

I saw what wanted online; I wanted a new Ridgeline, Alabaster Silver. I saw my new RHonda by simply searching the Ridgelines!! She was the first to show up and I had to have her.... RHonda #1 had a broken foot and to towed home on a Friday night.. So Saturday morning I sent an email explaining my situation and wanted/needed a new Ridgeline. Michael Wassell was my hero man... He responded to emails quickly. I was seriously blessed on that day boy.. I traded in my first Ridgeline (RHonda) with front driver wheel xxxx near bent off but anyway; but I had tow her into Honda of Burleson to get RHonda#2. They already had me set to go; except signing an awesome amount of paper work I was good. Thanks Michael

Keith

Apr 5, 2013

This was my easiest, least stressful car purchase EVER! I found the car on Cars.com, filled out the form and submitted it. I was contacted by Mike and went to the dealership. From the time I walked in I was treated with respect. No pressure from sales to trade to finance. I will do business here again and I live 50 miles and have many Honda dealerships much closer. People buy from people. Relationships matter!

cquick01

Mar 20, 2013

My journey for a car began in October of last year when my wife and I began to seek to replace her car. When we walked onto the lot, the first person to greet us was Ben Bunte -- we explained what we were looking for and the price range we were hoping to meet. He then took us to the lot and showed us vehicles that were both in the price range and met our expectations. Ultimately, we did not purchase from them at this time and opted for a new vehicle from another dealer. Three months later, we decided it was time to replace my 11 year old car with something more reliable and newer. I immediately contacted Ben and explained to him what I was looking for -- a 2011 Chevy HHR for around $12-13k or something comparable. When I showed up on the lot that day he showed me three different vehicles (they didn't have any HHR's at that time) and all three met my requirements -- but I really wanted an HHR. A few days later, they received an HHR. Ben contacted me and I came down and test drove the car. I have a strong aversion to red cars, and this HHR was red so I again decided to wait. I began looking around at other dealers to see what was out there. I stopped in at a competitor and test drove one of their cars -- but the car was a very poor quality car listed for around the same price that Honda of Burleson had it listed. After running through the high pressure sales deal, I declined to purchase from this dealer because of the sales tactics used and the very limited, 30 day warranty on the vehicle. Let's face it, the Lifetime Warranty that Honda or Burleson offers is the most compelling reason to purchase a used car from them. In the mean time, Ben was working hard for me. He would constantly send me text messages letting me know of vehicles that matched my criteria. Then one day, he texted me to tell me a couple had just come in and traded a Silver HHR. Before the car was even detailed he contacted me and I came in to test drive the vehicle. We then ran the numbers -- this was the first time Ben asked any sales related questions. When he came back with the offer, every number was listed, the price of their car, all fees and the trade in value of my car. There was no guessing at how much tax I was paying, what the cost of TTL would be -- all were fully disclosed allowing me to see exactly how much I was going to need to pay for the vehicle. This is a refreshing change from so many dealers that just list the price of the car and then add that horrible "+TTL" to the end of the price.We worked all of the numbers and had an agreed deal that night. I explained that I needed to run everything by my wife and I would return the following day to complete the paperwork. Rowdy Gibbs came out to make sure I was satisfied with everything about the deal, and I explained that everything looked good. Neither Ben or Rowdy placed any pressure on me to complete the deal right then and there -- no begging to have my wife come in and talk through the deal. The next day, Ben was scheduled to be off spending time with his family so we set a time to come complete the paperwork. As the documents were being drawn up, Ben and I shared some great stories about how his grandparents were very instrumental in his development as a musician, where he went to school to study music and where he plays now. He even showed me a picture of his instruments (a double bass, piano and guitar). Let's just say, he's very personable! After about 90 minutes, I was in the finance office working with David Tinsley to complete the paperwork and financial part of the deal. He carefully explained everything and provided all of my options. After signing everything, I was driving away from the dealership and pleased with the deal and the process of purchasing. I will return to Honda of Burleson for my future cars. This was by far one of the best purchasing experiences I've had.

carverjess7

Jan 16, 2013

I gave them this rating because this was the absolute BEST service I have had in my life!!! I'm not sure which Robert helped us, but either way it was amazing. Angela helped me in MANY WAYS!! I left with a 2012 Honda Civic and I LOVE it!!!!!!I'm recommending them to EVERYONE! I will be back to get all of the services done on my car when I need it. VERY VERY friendly and SO helpful. I can't believe I left with a brand new civic. It's exactly what I wanted, and more!! from a very happy customer Jessica C

agoshey

Jan 13, 2013

Rick made my car buying experience as painless as possible! This is the first time I had purchased a car on my own, and I had no trouble at all. Everyone at Honda of Burleson was friendly and helpful. Thank you!

justpj

Jan 2, 2013

Rick really did make buying our first US vehicle a pleasure. He took all the stress out of it and we are already receiving good after-sales service from him. We will certainly recommend him to others!

Lestejs

Dec 17, 2012

Anthony was great to work with and made it worth staying in Burleson. I will go to him first for my next purchase. 25 word minimum, really???

blakeorr88

Dec 5, 2012

Victor was very helpful in getting an issue resolved with our purchase. We had some intital problems, but once victor got involved it was resolved quickly.

ssansom3

Nov 19, 2012

This was my first time buying a new car. David didn't pressure me and was very informative! I have nothing but good things to say about my experience!

jerryrussell

Nov 13, 2012

I MET CHRIS WILSON WHEN I BROUGHT OUR 2010 ACCORD IN FOR SERVICE. A FEW WEEKS LATER WE VISITED THE DEALERSHIP TO CHECK OUT THE 2013 ACCORDS. CHRIS INTRODUCED US TO SHAWN BAYS WHO WAS SO PATIENT AND KNOWLEDGEABLE AND EXPLAINED ALL OF THE NEW FEATURES ON THE 2013. WE LIKED THE NEW ACCORD SO MUCH ,WE ENDED UP BUYNG AN EXL SEDAN.WE HAD SUCH A GOOD EXPERIENCE WITH SHAWN ,WE HAVE RECOMMENDED HIM TO SEVERAL PEOPLE. ROWDY GIBBS HELPED WITH THE FINANCING,WHICH AGAIN WAS A PLEASURE. WE HAD A VERY GOOD EXPERIENCE WITH BURLESON HONDA. JERRY AND SHARON RUSSELL

runtothedaylight

Nov 7, 2012

I performed my due diligence by traveling the Metroplex to find the right Pre-Owned car at MY price; I had a budget to work with. I finally found a car with great mileage, appearance, make and model, & finally - price. I was fortunate enough to work with Carl Rathburn as we scoured the lot for this "RIGHT CAR."At my age, I like to believe I bought the car of my choice; not sold a car of the salesmans choice. This said, Mr Rathburn acted professionally and diligently throughout the entire car purchase process.Michael J. BussSatisfied NEW Customer

David h Simmons

Oct 28, 2012

I got my Odessy thru Angela, who worked hard to find it. She was very friendly and personable. And Fern is so laid back! Thank you Honda of Burleson for making my first experience with a dealership a good memory! David H Simmons

Thejudge03

Oct 27, 2012

We had the best car buying experience. Awesome people and cars. We are glad we went to Honda of Burleson and bought our Accord Sport. Robert was very knowledgeable of the new vehicles and a great guy to deal with. Dean was able too hook us up with a great interest rate and the warranties we needed. Danny was great at helping us tweak our contract fast and to our needs. We couldn't ask for a better 3 guys and company to buy from. Thank you Honda of Burleson.

higgiems

Oct 25, 2012

they put tracking devices on your car with out telling you. They know you as soon as you drive up and who knows what else they do with that

Powell2012

Oct 23, 2012

We purchased a new CR-V from Honda of Burleson and had a great experience with Tyler Andrews. He was very helpful and even delivered the car to our home in Fort Worth so we would not have to drive back down to Burleson to pick it up. He explained all of the features and helped me set up my phone.

Lady4493

Oct 20, 2012

Everyone at the dealership was very patient & knowledgable. My deal went smoothly & fast. My car was just as it was listed. I love it!! Thanks Jim!!

dljwbowman

Oct 18, 2012

Atmosphere friendly and professional, no pressure to buy. Lifetime warranty powertrain was a nice perk. Carl explained everything and done follow up calls the next few days. Excellent experience. I would recommend Honda of Burleson to anyone buying a car.

Sschmedt

Oct 17, 2012

I loved this dealership, the overall experiance with Tyler and Chris was amazing! Great people to wk with on financing and very friendly, very helpful on the make, model of Honda we bought, very pleased with Honda of Burleson and will highly recommend!

bpebs

Oct 16, 2012

Experience was good. Rick Simpson was friendly and professional. Dealership is comfortable, water, coffee, nice chairs, flat screen televisions and this is twenty five words.

klf1968

Oct 12, 2012

Staven worked hard to find us our "just right" vehicle. I'd been looking at SUV's for a while, and he found my perfect match in a 2012 Jeep Liberty. He stayed late to accommodate my schedule and took care of us quickly, having all of the paperwork ready to go. We then met with Dean Smith in finance, who also took great care of us and worked to get us a finance deal we could work with. Less than 2 hours total, and we were off! Kudos to Staven and Dean for a great car buying experience!

Marye Bickham

Oct 11, 2012

Did my due diligence regarding the price of the new Civic I was planning on purchasing, service available at each dealership as well as the price I could expect for my trade-in. I was quoted a price on the phone as well as through email, drove an hour to look at this vehicle and found no unwanted surprises. The only surprise I found was the level of professionalism from my Salesman, which was exemplary. This was truly the first and only fast as well as pleasant vehicle buying experiance I've ever had. I would recommend not only this dealership but my salesman very highly to anyone looking to purchase a new Honda vehicle. Thank you, Rick!

Shenetta

Oct 9, 2012

I give this review because my family and I saw the great welcome from the time we walked in till the time we left. Chris Yates is a great salesman he knows how to get or find the best deal that will work for your budget. He shows his concerns that he care by calling and checking on you he als good at offering refreshments. He showed me my car inside and out and explained everything into detail. He's the best I am happy and enjoying my new ride comfortably. :)

dhall1155

Oct 7, 2012

Staven politely met us in the parking lot and introduced himself. He was willing to show us several cars as we were undecided. Our original plan was just to look at cars and think about buying in the future. We liked the size of the CR-V and we thought it was priced good. Staven allowed us a test drive and then we spoke with the manager. Staven let us know up front that we were his first customers. Staven did not hesitate to get help when needed and we had no problem with him taking extra time in learning the process. We decided to get the CR-V and then spoke with Dean Smith to do the financing. Overall the process went smoothly and we were able to get Staven his first sale! Thanks go out to Staven and to all the others who helped us in this process.

brl01l

Oct 5, 2012

This dealership is only worried about the sale and that is it, there is no customer service after the sale of the vehicle. You would think a salesperson would give a customer a second key to their vehicle at a cost of $160.00 to get a future sale of a vehicle costing at least $25,000.00 in return. It called customer satifaction and they totally missed gaining a customer for life. I would never recommend this dealer to any of my friends and I will never shop there for another car.

dentonchristo

Oct 2, 2012

Honda of Burleson is ***** (5 STAR)!Where do I begin? WOW! I had 5 other Honda dealership respond to an inquiry I had made regarding my interest in the 2012 Honda Civic LX. Honda Burleson stood out of the 6 dealerships (all of which wanted my business, and all of which seemed very professional). Out of the 6 dealerships that contacted us, Mike Wassen was the driving force that led us to meet him first (at least) so that is where we started. From the very moment we stepped into the dealership until the moment we left the dealership we were treated ***** star. The price negotiation on the new car was seemlessly easy and price negotiation was what my wife and I were well pleased with the price of the new car as agreed. Then we had the dealership evaluate our trade (which we had maintained in mint condition). Without going into details of what the trade was, and all that, what must be understood here, is that again, Honda of Burleson gave us a trade value that was what my wife and I felt to be very reasonable. We sought good advice from our Banker and others in the auto sales profession before we pulled the trigger to start shopping.We feel that Honda of Burleson is: ***** (5 star)Honda's quality of cars is: ***** (5 star)Our experience from arrival to departure: ***** (5 star)Robert Cassel (finance) ***** (5 star)Michael Wassell (our sales PRO) ****** (6 star) yes, 6 star.For those of you reading this review on dealer rater, please know that I am a hard evaluator, meaning that if I have poor service from a waiter or waitress then I don't leave them a tip. If I have excellent/superb service I leave at least a 30% tip and often a personal note, and sometimes I will speak to a manager.Michael Wassell will be our salesman by choice when we are back in the market for a new Honda! He made it all work out great!

Vbuckholt

Sep 24, 2012

Guys did grate job over all! Made every thing so much easier on me, and gave me great trade in on the truck I used to have.

Krissymf

Sep 18, 2012

Awesome. Got us the car we wanted and the payment we needed!Very friendly people and nice dealership, we will be back for sure!THANKS

bill lay

Sep 16, 2012

great sales and follow up service. more than i expected will return for service on the veh i bought and will give tyler the opertunity to sell me furture autos

J W Crabb

Sep 13, 2012

Good Experience with sales person. Promised the Car on Monday but was wednesday before the car was avaiable. Car had to be located in north texas.

mendyfriend

Sep 12, 2012

This was ths friendliest car dealership I have ever been to. Carl is the best salesman he went above and beyond for me!!!!!! I will tell everyone I know to go see him.

Deejam

Sep 1, 2012

I would 100% recommend Honda of Burleson, ask for Angela. My experience was such a refreshing change from previous car purchases in Burleson. I went to Honda of Burleson looking to purchase good, used a car for my college-bound son. My salesperson was Angela and I'd give here a 6 out of 5 rating. She was very knowlegable about the vehicle I selected and she worked with my schedule to meet with me over a couple of days after work. Angela arranged for my son to test-drive the vehicle and even helped me get beter financing than my credit union offered. The dealership is beautiful. Everyone I met was was polite and helpful. I'm definately satisfied with my car purchase and consider it a great value and that says a lot as I'm a comparison shopper. I'd rate my overall experience as 5+ out of 5 and look forward to my continued relationship with Honda of Burleson.

19Serenity68

Aug 27, 2012

I went to several Honda dealers before purchasing my Honda Civic from Burleson Honda, I went back to Honda of Burleson because upon my intial visit Victor Bernal was very honest, kind, and did not make me feel pressured or bullied (I experienced this at McDavid Honda in Irving), on that initial visit Victor and I didnt reach a sales agreement but he said he would do some research and try to find the model of car I was wanting, he currently didnt have what I was looking for, he was honest, friendly, and very genuine, this I discovered during my time at other dealerships is a rare and beautiful thing! Establishing a warm, upfront and honest relationship combined with Victor doing exactly what he said he would do, (found the model I wanted and gave me, what I believe to be an extremely fair price) made me WANT to return and purchase a vehicle. Upon purchasing my Civic, Mike Wassell walk me to the car, got in with me and proceeded to show me how the vehicle worked, he linked my phone to my car, showed me how to set up voice recognition, and together we went thru everything the car had to offer and all its functions (there are about a billion, and I am having fun using every one of them!) Mike was exactly like Victor, a gentleman, kind, sincere and answered every question I had with patience and understanding, I have had to return to HOnda of Burleson for further "schooling" and Mike has always been available and willing to give me a 100% of his time and attention, he has shown "Job" like patience and for that I am extremely grateful! I have also visited the service department and find that kindness, consideration, and respect is a refreshingly contagious "disease" that is running rampant throughout the entire dealership :) Not only is HOnda of Burleson my new dealership for purchase/repairs/addons but I can say they are also my friends! Thank you to everyone at HOnda of Burleson, you have made me a life long customer and your biggest fan!!!

bac2012

Aug 26, 2012

I had been bringing my 2010 Civic to Honda of Burleson for over a year and was already familiar with the dealership from that standpoint. They have always been courteous, extremely helpful, and upfront and honest with me. Our experience in buying a new car has been the best experience ever. I would definitely recommend Honda of Burleson to anyone buying a car. Our previous purchase was from a dealer in Arlington where I never really felt I was getting a straight forward answer. I believe we were dealt with honestly and we never felt that as though we were being tricked or coerced into buying more than we needed or wanted.

courtneylreeves

Aug 23, 2012

Bought a pilot from these guys and I love it. Chris, Victor and Dean were all very nice, professional and took care of me better than I could have wished for. There were a few bumps in the road that seemed inpossible to resolve but they did and made it happen. I am very satisfied with the service and will recommend these guys to anyone looking to buy.

bishop

Aug 21, 2012

we had an excellent experience with no pressure to buy. The showroom was very relaxing from the comfortanle couches and chairs to the water and coffe we were offerd. We were very impressed with the business attire of the sales people. The atmosphere was very friendly. We would recommend this dealership to family and friends.

sarakadie

Aug 18, 2012

Great new car for a great price. The staff is very friendly and helpful. The lifetime powertrain warranty is a nice perk. Thanks so much!

Kaylannorth

Aug 16, 2012

I went to 2 Chevrolet dealerships and another Honda dealership and none of them gave me clear honest answers as Jim waycaster at Honda of Burleson did. I am a girl and don't know anything about cars so the other dealerships tried to use that against me but not Jim, he broke it all down for me. I was so happy with my visit I have already recommended Honda of Burleson and jim to all of my friends and family. I couldn't of asked for a better sales guy, after I purchased the vehicle I stopped up there to get help working the phone setup and jim was once again very helpful.

jquigg38

Aug 14, 2012

Made it very easy tso buy. We told Michael what we could do as far as down payment and monthly payments and he made it happen. Dean was great going over Honda Care plan and gettingbusvthe best finance rate. It was a very positive experience. And if the service dept is as easy as the sales dept I will be happier!

amiecollins

Aug 11, 2012

THIS DEALERSHIP IS BY FAR THE BEST I HAVE EVER DEALT WITH, RICHARD WAS VERRY HELPFUL AND UPFRONT. HE DID HIS VERY BEST AND I AM VERRY HAPPY WITH MY LEASE.. HE SHOWED ME MY OPTIONS AND WORKED WITH MY FINANCIAL SITUATION I WOULD DEFF RECOMEND THIS DEALERSHIP ANYTIME

jo_capa7

Aug 8, 2012

This salesperson is very helpful and accommodating, he facilitated everything we need, and he also let us loan a car for a day to test drive. Deal was very easy compared to other dealership that I've been to around the metroplex. I would really recommend him and the Honda of Burleson to my friends who are planning to purchase a vehicle.

birchfieldtanya

Aug 8, 2012

We bought a used car that did not come with a warranty about 3 weeks ago. we bought it for our teenage daughter, who absolutly loves it. Angela was our sales person. She was kind and courteous and very upfront with us about this car not coming with a warranty. we had the car for about 3 weeks when it started smoking and leaking oil. Needless to say we were very concerned. We called Angela, knowing that we did not have a warranty, just asking if they would tow it in and check it out for us. We did not expect them to do the repairs, just wanted them to find out what the problem was so we would know what we were looking at. Angela and Jennifer both were so kind, they had the car picked up, checked it out and the sales department took care of all the expenses of the complete repairs. This dealership has so much integrity, they went above and beyond what they are were called to do. I will recommend Honda of Burleson and Angela as a sales person to every one I know who is looking to buy a new or used car.Thank you,Tanya and Rodney Birchfield

artar

Aug 7, 2012

Sales: Friendly, informative, no high pressure sales, and answered all questions.Finance: Also very friendly and able to answer all questions.Pricing: Excellent price compared to other dealerships and the fact that they offer a lifetime power train warranty was a big plus since we tend to keep our cars for a long time....10-15 yrs +, 300,000 + miles.

vincesigur

Jul 30, 2012

My wife and I were looking for a mini van for our growing family. We stopped in after hours and looked around the new as well as preowned inventory vehicles. We found a 2008 Honda Odyssey that fit our needs. We worked with Robert Cassell he made our purchase seemless and stress free. When our 9 and 5 year old begin to drive we'll be back to Honda Of Burleson to fill their vehicle needs as well. Sincerely, Debbie & Vince Sigur

clgilbert30

Jul 30, 2012

The staff at honda of burleson were amazing, anthony was nice and wasnt pushy like most car salesmen ive met. He helped me find ths perfect truck for my family. I will most defiantly buy my next car from here.

lori.mabry

Jul 28, 2012

The purchase of a used car has never been so easy and stress-free. Rick was FABULOUS! I went to Honda of Burleson to test drive a vehicle that I got interested in through their website. The car that brought me to the dealership turned out to not be the car I was looking for. Rick offered to look to see if there were other vehicles on the lot that I would be interested in. He listened to the "must-have's" of the vehicle I was seeking and then matched me with the perfect pre-owned car. The process of the trade-in/purchase of the vehicle was very painless and I could not be more pleased with the experience. I'll definitely return for the purchase of our next vehicle by the end of the year. Thanks, Rick, so much for all your help!

amgriffin

Jul 27, 2012

Angela was great! She was great at explaining our options, and gave us the best one that worked for us. There was no pressure (unlike other dealers). She knows her stuff! Was very helpful in going over all our features on the vehicle and how they work. Thank you for making it a pleasant experience.

alakers79

Jul 25, 2012

Angela was great. She went through all the pros of leasing and financing with us. She went over the entire car with us. She was very helpful, very nice and made us very comfortable. She did not pressure us to buy.

Trisha Wesson

Jul 23, 2012

I went on line to check out a letter I had received for a trade up from my Santa Fe to a new Accord. I explained I did not need to trade in I was happy with my car and my payments. Rick Simpson is the Sales Rep who responded to my E-mail. He told me he would like to talk with me to just see if maybe he could get me an even better deal, I was skeptical but agreed to come in. He was very patient and understanding of my needs, and tried several different options to make me happy. And he DID! He explained the option to lease and that fit me perfect. I am very happy with my new Honda Accord Coupe. Thank you Rick for all you did for me") Trisha Wesson

SOHAPPY

Jul 22, 2012

What an awsome dealer!!! They paid for us a rentle when they new our car would be in the shop for a few days. When we bought the car we had been to a thousand other dealers and they had been terable but this dealer is AMAZING!! They made the buying process quick and gave us a good price to!!! BUY YOUR NEW OR USED CAR HERE!!!!

dianam97

Jul 19, 2012

Anthony greeted us with a great big friendly smile & lots of enthusiasm. He was very professional, very confident in the way he presented himself, promptly answered our questions & made us feel comfortable that he was knowledgeable about the vehicles we were interested in. It was a great opportunity & privilege working with Anthony & we appreciate that he stayed after closing to explain all the mechanisms in the car, such as the Bluetooth, etc. We were very impressed & feel he should be recognized for a job well done. I love my car!

cdippel1962

Jul 17, 2012

I was very pleased by Fern's ability to understand and meet the needs in assisting my new car purchase. My experience at Honda in Burleson was far the best new car buying experience I have received from any dealership.

Bob Yow

Jul 15, 2012

I found the people who helped me to be knowledgeable, very friendly and anxious to help me purchase the automobile I wanted without any sales pressure. I was able to complete the purchase in a short time and leave the dealership with my new auto. Both Mr. Waycaster and Mr.Gibbs were both very professional in their work.

gaylynn

Jul 8, 2012

I had gone online and viewed and researched the vehicle I was interested in. Due to living 80 miles away, called to be sure the car was still available and advised I would be to the dealership that day as soon as I could get there. Jim advised me he was given the heads up I would be coming. Test drove the car, came to an agreement on the price and drove it home. Everyone I talked with was very nice and not pushy or to busy to answer any questions. I love the little CR-V I purchased as a work vehicle. When the time comes to get a new personal vehicle, I plan to go back to Honda of Burleson and try a NEW CR-V.

Ccawvey

Jul 7, 2012

Great experience!! No haggling. I told them what I needed and the gave me my options. You can't beat the lifetime power train. If you need a car that is reliable and gets good gas mileage then go to Honda of Burleson today.

halleyc

Jul 7, 2012

Great customer service! They listened to my "wants" and "needs" and helped me find the perfect car for me and my fiance. I appreciate their willingness to stay late in order to lease me a new vehicle, as well as working closely with management and finance to make sure my monthly payments are in the price range that I can afford.Overall, I had a great experience! Thank you!

emma2taylor

Jul 5, 2012

I had a great experience at this dealership. The associates were very friendly and helpful. I would send others to buy a car from Honda of Burleson. The facility is very clean and very kid friendly. They have a play room for the kids and a great waiting area for you while you wait.

mark_jill

Jul 5, 2012

This is our second car purchase/lease from Honda of Burleson. Nestor and Fern have both gone out of their way to make our experience comfortable through their attentiveness to our requests and their amicable dispositions. Although we don't have any plans in the future for a third vehicle, when the need arises, Honda of Burleson will certainly be at the top of the list!

e.caire

Jul 5, 2012

Honda of Burleson was the last place I checked before I bought a car and I am SO happy I did. From the moment I first spoke to Chris on the phone, I knew this was where I wanted to buy my first car. Chris was so patient and helpful and truly wanted me to leave completely happy and comfortable with my purchase. Rowdy was just as pleasant. I took time to listen to my concerns about financing and was not pushy in the slightest. If anyone I know is looking for a Honda, without hesitation I would send them to Honda of Burleson. BEST car looking/buying experience ever!

krays6

Jul 2, 2012

Professional friendly staff. Excellence at every step of the car buying process. Best car buying experience of my life. I highly recommend to anyone to stop by and check them out.

jamesvharris

Jun 30, 2012

My wife and I were treated extremely well. Rick Simpson went above and beyond to make sure our car buying experience was excellent. We really appreciate Rick coming in on his day off to get our deal done.

castda

Jun 24, 2012

Associates were professsional and very congenial; very attentive to our needs and also knowledgeable about their products. Dealership was conveniently close to our home and the atmosphere was welcoming to our family. This is one of the best car-buying experiences we ever had!! I higly recommend anyone to buy their next vehicle at Honda of Burleson.

Haroldg

Jun 23, 2012

We have bought two cars in the past 4 months andJim has been the most knowledgable and professionalperson I have worked with so far. I never thought aboutHonda before but have had several new Toyotas, ChevyTrucks and Lincoln's and my experience with Honda ofBurleson ranks right at the top.My daughter had a tire problem and I got to experienceyour service department this past week and the servicefrom Curt was excellent.

JOSHLEE24

Jun 22, 2012

The experience I had at this dealership was far and above the best car buying experience that I have ever had!! The team at Honda of Burleson took time to take care of all my concerns and go out of their way to provide excellant customer service. They made sure to fully explain everything to me and go into great detail which I appreciated! Words can not describe how happy this dealership has made me. I will be referring all my friends and family to this dealership, actually I am telling everyone I speak with about my recent car buying experience! Honda of Burleson is absolutely FANTASTIC!!!

Allan Taylor

Jun 19, 2012

I gave this review because everyone we delt with went above and beyond the call to make sure we were happy. I've bought 2008 Acord and 2009 Civic from another dealership, back in 08 and 09. They tried to really stick me on price of the lease for this transaction. Thank heavens, Denny Inboden, (your advertising guy), directed me to this dealership. I got a fair price for our two trade ins, and they knew exactly where we needed to be for us to be able to afford to do the lease.

Casey1975

Jun 19, 2012

Chris and I began corresponding via email over a month ago about my trade-in and getting into a new or used vehicle. Given the fact I was just offered a new job and had been unemployed for a few months, he went over and beyond to get me qualified. He ensured I was prepared with the right documents before I arrived and walked me through the process in thorough detail. He did an outstanding job explaining the car's features, as well, and really made me feel comfortable with the vehicle before I drove it off the lot. He is an outstanding asset to your sales team and he truly made the buying experience, which can be very stressful, an actual somewhat pleasant experience! He is a kind person and someone I would recommend to anyone in the area looking to purchase from Honda. Thank you for getting me approved and into an outstanding vehicle. You guys are great!

Jenkins Family

Jun 18, 2012

First new car my family and I have purchased, and Honda of Burleson made the expierence simple, and non pushy. I didnt feel like the sales associates were trying to make me purchase something that day, But more like they were building a sales associate to customer relationship. They were very knowledgable and answered all the questions my wife and I had. Every part of this purchase seemed to flow very well. I will definetly remain a Honda of Burleson Customer.

Jeffrey Abbott

Jun 18, 2012

I spent a week at numerous dealerships trying to put a deal together. Jim Waycaster put a deal together that was exactly what he said it would be. The Deal did not Change! I will recommend him to all my friends and associates. It was the best car buying experience I have ever had! I will be back!!! Honda of Burleson is my personal Car Dealership from now on! They do what they say they will do.

jkumle

Jun 17, 2012

Victor was the one that made this deal happen. Victor is by far the best Auto Dealership Representative that I have ever met. I will keep coming back to this Honda Dealership as long as Victor is associated with it. If he decides to sell Chevrolet's I will be buying Chevrolet's and so will the Company that I am associated with. Victor picked up our deal this time when the salesmen had wrote us off. He saved our deal and made us a great deal and made it happen. In so doing he saved the whole Company's deal, because we will all purchase new cars next year as we plan to trade vehicles every year to every two years. There will be no exceptions to this. All in all, this is an excellent dealership. We have all of our vehicles serviced here from oil changes, detailing to major repairs, because they are friendly and honest. It is darn hard to find an honest dealership now days. Cons: The only con I have on this Honda Dealership is they have their whole sales success today wrapped around one person making it happen. All salesmen except Victor give up on deals to soon and then they blow you off when the deal looks dead. Victor then makes it all happen. I guess that is why he is the manager.

Lovemyhonda06082012

Jun 17, 2012

Very friendly staff. Great vehicle, Great Deal, Great Dealership! Will recommend this dealership to friends and family. Staff was very knowledgable of product! This is the second vehicle my family has purchased from this dealership.

brandonm1

Jun 15, 2012

I gave the rating I have because I have bought 2 used and 2 new vehicles previous to this purchase. Every other experience I have had with car salesman have been just OK and maybe even borderline of OK. Fern was great! This has by far been my best car purchase new or used! I will use Honda of Burleson again.

J Sharp

Jun 11, 2012

We Have purchased Hondas beginning with the small Civic in 1973 and have always been satisfied. This dealership was very friendy and cordial about our needs and although it took several hours for our visit and purchase to take shape, we are really thrilled with our new purchase. This is our second CR-V.

Cruz G. hernandez

Jun 8, 2012

Mr. Salas demonstrated great knowledge about the product he is selling, his ability to communicate with the customer was very good. He was courteous and willing to answer every question we had about the car. His great personality and the respect he showed is a great asset for him. Mr. Salas is in my opinion a great asset for Honda Of Burleson. I will add that our experience with other people we came in contact with at Burleson Honda was exceptionaly good.Sincerely,Cruz G. Hernandez 117 N. E. McAlister RoadBurleson, TX 76028cruz gh1atsbcglobal.net817-447-4643

eyawn5

Jun 6, 2012

I am very impressed with the service we were given by this team. We were in a situation where we had to get a car with not so great credit and didn't think it could happen. This team did a great job getting us in a car. They were all so friendly and helpful. A great group of guys, we will definitely continue to do business here and will recommend them to everyone we know. Thank you Carl, Rowdy, and Danny for everything. Rusty and Shawn Smith

m_divitis

Jun 5, 2012

I love the lifetime powertrain warrenty, and I have told many people. It is also very convenient to me. I am so happy to have a Honda dealership in Burleson.

nievesglenda

Jun 4, 2012

I was very pleased with the service provided by Jim. He was very knowledgeable about the differences between car models, features, prices and financing options. I have a very busy schedule and he always made himself available to assist us regardless of the time of the day. I would not hesistate to go back to your dealer in the future.

lorriedwan

May 30, 2012

I am a very diffcult person to work with in the sense I know what I want and I dont settle. I feel that Dean and Rick are the reason why I was able to buy this new car. THANKS guys you are the best.

kerrynoble

May 30, 2012

David was very helpful in helping my wife and I both get a 2010 Dodge Caravan each, which we are very pleased with. We found the service department very good also. We were also pleased with our financial manager, Chris. Thanks so much to everyone!

jwdsld

May 30, 2012

From the moment we arrived at the dealership we the handled with the ulimate in friendliness. The lady at the reception desk, Chris Yates, Francisco Ramirez and the gentleman in the finance office were cordial, helpful and attentive to our needs. Twice we were brought cups of cold water without havibg to request it. Our comfort was looked after at every point in the visit. The price was good by comparison to other dealers with whom we sought to make a deal. I did not rate the price as great because I did not consider it to be at that level considering no trade-in was involved.I did think the time needed to complete the process was a bit lengthy given that there was no haggling over price. I do think Chris was trying to move things along and still do justice to the orientation to the vehicle. We arrived at the showroom just prior to 3:00 PM and I left with the car about 7:45 PM. Given the complicated nature of these modern cars some thought might be given to a more automated orientation or a scheduled session at another time. Our experience was such that I would definitely recommend the dealership and Chris to my friends and family.

melendezanches

May 29, 2012

My dad and I were very pleased by the service at Honda of Burleson not like Lynn Smith Chevrolet of Burleson were the sales people are very persistent and push you to buy a car. I liked Angela because she was patient with my dad, he always gives people a hard time when he is buying something. The process of financing took a very long time because they were trying to get us a good interest and payment, Angela always kept us informed of every process, she even entertained my daughter In the play room. I am very happy with my car I love it ... Thanks for the good service and I recommend Angela she is so sweet and patient with difficult customers like my dad. Thanks Honda of Burleson !

Purplehol

May 28, 2012

This was by far the best car buying experience I have ever had! Anthony Darr was helpful, responsive, honest, informative, and went above and beyond with customer service. We purchased our car in the evening, and even after the dealership was closing, Anthony still took the time to explain things about the car...even programmed my speed dial numbers and navigation system addresses! From the moment we walked in the door at Honda of Burleson, we were approached by friendly, non-aggressive staff offering assistance. Anthony listened to what i wanted and found the exact car I was looking for...... and stuck to the price quote I was promised. The finance guy, Dean Smith, was friendly and professional and found excellent financing. He offered add-ons, but was not aggressive or uncomfortably persistant when we declined. I love-love my new CRV and will buy my next car from Anthony at Honda of Burleson......even though there are many other dealers close to my home.

burlesonbill

May 28, 2012

On February 1st, 2012, we purchased a pre-owned 2009 Mitsubishi from Fern for cash. It was a great car, a great experience, and Fern was everything we hoped for in a salesman. All of our questions were answered (and we had some good ones!), we were treated with respect, all staff members that we dealt with were helpful and courteous, and the car has met all of our expectations. We bought a certified pre-owned wityh remaining factory warranty plus Honda of Burleson's Lifetime Warranty. I don't expect any unpleasant surprises with this car. We would highly recommend Fern and Honda of Burleson to any and all of our friends.We have also dealt with the service department on two occasions (routine maintenance and an inspection on another vehicle) and they were one of the most professional service departments we have ever dealt with, far superior to anything else in Johnson County.We were so pleased that, when another vehicle became available that met my needs, I returned to Fern and bought a second pre-owned vehicle. See my next review.Kathy & Bill McHenry

SUV FAN

May 19, 2012

A month ago I bought a used Mitsubishi car. I am not good at English. However, support is very kind, was able to buy better. Shop was also beautiful. I bought the car is running without any problems now. I like it.

NJS

May 18, 2012

Listened to my wants. He did not try to lead me to something else. Made sure everything was right when the car was ready, helped with the different setups in the new car. Introduced me to the service department.

ksboman

May 16, 2012

This is the second car we have bought from your dealership, both times we worked with Angela! She is awesome! She is knowledgeable about the cars and really listens to the needs and wants of her customet. I appreciated that about her. We will recommend your dealership and Angela to any of our friends who are looking for a car! Thanks again. Kudos also to Dean in finance, he was also awesome to work with!

kskinner

May 14, 2012

I rated all fives's on this dealership because of Rick Simpson. Mr. Simpson was an excellent salesperson. Unlike some salespeople Mr. Simpson was not pushy and quite cordial. Mr. Simpson is an excellent salesperson and is an asset to your dealership.Paul Skinner

shoelover

May 11, 2012

I came in and met with Rick Simpson on March 10th. I purchased a 2005 Honda Accord. The car wasn't ready that afternoon, so I came back on the 13th. Just two days later the car wouldn't start. I called Rick that morning and he said he would have someone come out. As the day went on and I hadn't heard back from him I called and he said he was real busy and had a lot of appointments but he could come out after work. It wasn't until I called Shannon two days later that a tow truck was sent out to get the car. At that time I asked for a refund and he said no, it doesn't work that way. I was given a loaner car while they tried to fix my car. After a week, I called to check the status and Shannon said he was just fixing to call me (his standard response). When I came to pick up my car, I was told the problem with my car wasn't the car but rather the key so they had a new key cut for the car. I drove the car for two days and again on the third day, it wouldn't start. I called Shannon and he sent Rick out and he was visably not happy to be sent out here. Again my car was kept at the dealership for a week and again I had to initiate contact about the status of the car. This time I was told the issue was the ignition switch. I, again, drove the car for two days and again on the third day it wouldn't start. By now, this unreliable car had cost me time off work and missed doctor appointments. I called Shannon and he told me they were just I would just going to switch out my car for another comparable car. Several weeks passed before Shannon called and said he hasn't been able to find me another car. Finally after close to two months, I was finally going to get a refund. I wouldn't recommend this dealership to anyone. It seems like most, if not all, of the used cars have come from auctions which doesn't seem to be a good thing.

JIM AND TERRY PANNELL

May 9, 2012

WE WERE REFERRED TO ROWDY GIBBS BY MY BROTHER. WHEN WE TALKED TO ROWDY HE SAID HE HAD ANOTHER POSITION WITH THE DEALERSHIP. HE THEN INTRODUCED US TO BEN BUNTE. THE EXPERIENCE WE HAD WITH BEN WAS ONE IN A MILLION. WE NEVER HAVE PURCHASED A CAR FROM A SALESMAN OR FROM A DEALERSHIP THAT WAS SO PROFESSIONAL. WE WISH WE COULD GIVE BEN ALL 10'S. WE HAVE ALREADY TOLD 3 PEOPLE ABOUT BEN BUNTE AND YOUR DEALERSHIP. WE NEVER HAVE SENT ANYONE TO A DEALERSHIP BEFORE. WE HAVE PURCHASED SEVERAL NEW CARS OVER THE PAST 30 YEARS. SO THAT SHOULD TELL YOU SOMETHING. BEN IS THE BEST SALESMAN THAT WE HAVE BEEN TO. WE FELT SO WELL AFTER THE SALE THAT WE WILL COME BACK TO BEN ANYTIME WE NEED A CAR. IT IS NOT A NORMAL THING TO LEAVE A DEALERSHIP AND FEEL "WELL".!!!! THANKS FOR BEING IN BURLESON. JIM AND TERRY PANNELL

mmccrory

May 7, 2012

Angela was very respnsive to my needs in a car. I have had a Honda Civic Hybrid for 8 years and 265,000 miles, and now wanted to change to a regular automatic car. After looking at Honda, Mazda, and Hyundai; returned and again worked with Angela to decide on what I needed and wanted. She informed me about incentive program with USAA through this dealership and savings I could get. Decided to stay with CIvic and upgraded to Honda Civic EX with more features. Then had to work on color, which I finally decided on and had car within hours of chosing.

adamclowe

May 3, 2012

Richard Valdes was friendly, straightforward, and easy to work with. He quoted me a drive out total via email and stuck to it when I went to see him in person. I got exactly what I wanted at a better price than any other dealer was willing to go.At no point in the process did I feel like anyone in the dealership was playing games or trying to talk me into something I didn't want. No high pressure sales tactics, no bait and switch, just a great experience all around.I normally don't take my cars to the dealer for service, but I have been so impressed with Honda of Burleson that I'm willing to reward them with my business. I'll follow up in a couple of months after my first oil change.

brian8474

Apr 30, 2012

Thanks Robert Cassell for the Excellent service. Everyone at Honda of Burleson are very friendly, Not snobby at all!I have given the 5 star ratings because i feel they deserve it! And before we left with the car Robert Cassell took me and introduced me to the manager and he was a very nice guy and pulled some strings so we were able to get the car we wanted. We will be back for all of our servicing,and when its time to trade in! Honda of Burleson Rocks!

tiffanym1214

Apr 26, 2012

I have rated this dealership so highly because of the excellent experience I had with their staff as a whole, particularly with Ben and Chris. It was the easiest car buying experience I have ever had. The drive from Houston was definitely worth it. Just moments after I pulled into the dealership, I was taken to my car which was personally reserved for me and already had the spoiler installed that I requested. I was so impressed! It made me feel like a rock star. Ben was so kind and genuine - he really has a true passion for customer service. That alone was the biggest seller for me! Chris was also such a gentleman and made me feel at ease with not an ounce of pressure. All pertinent information was explained to me very thoroughly without boring me to tears and taking all day, which was a pleasant surprise from my last car buying experience in Houston eight years ago. Without a doubt, I will certainly recommend Honda of Burleson to my friends and family. After hearing about my experience, I know they will also feel that the drive from Houston is well worth it. Thank you SO much for creating and maintaining a truly world-class dealership with a phenomenal team. :)

smuponygirl

Apr 24, 2012

Everyone is so friendly and nice. The gentleman that we bought our Accord from 8 months ago also made a point to come by and say hello. Also the nicest restrooms that are always clean.

Bzymom320

Apr 24, 2012

Angela was a fantastic sales person. We called ahead to tell her what we were thinking about. She had a vehicle ready to look at when we got there. She knew exactly how it worked, it's features and bonus things that we were looking for. We test drove it and immediately decided we wanted to purchase the vehicle. The negotiating was quick and painless. While we were in the finance office she had it cleaned, gassed up and parked right outside the door. She even added a little bucket of candy for a personal touch. Angela was not just in sales person mode but she really listened to what we both wanted. We highly recommend Angela as your sales associate and Honda of Burleson is an outstanding facility.

kahlan24

Apr 17, 2012

The buying experience was very good all around. Got the price I wanted for the new car and the value I wanted for my trade in and everyone was very friendly.

cjluce

Apr 11, 2012

Everyone was very friendly and helpful. Angela worked with us and met our needs. It is nice to now have a Honda dealership in Burleson.

dsyoung74

Apr 11, 2012

After weeks of online shopping, pricing and some face to face interaction with various Toyota and Honda dealerships, I decided to look more closely at Honda of Burleson. I am a long-time Burleson resident and my brother had recently purchased a car from your dealership. He had been encouraging me to buy Honda and after breakfast together, we came by to see what we could do about purchasing a Honda. I had contacted the internet sales department in advance and met Rick Simpson right away upon arriving at the dealership. Rick was very helpful and did a GREAT job helping me find the best deal for my needs. My brother had bought a like-new-used Civic and was very satisfied, but after the great experience I had, he wished he had known about internet sales! The service team was very friendly and I appreciated that very much. Rowdy was wonderful and helpful! The only snag in the experience was a loooooong wait on the financing. My brother was with, as I said before, and he couldn't understand the long wait either as he had not had that experience. The end result was a very good experience and I am a satisfied customer! I only wish I had gotten the spoiler! But the increase in monthly payment seemed a little out of order. The car is GREAT! but in my excitement I didn't notice the vanity mirrors aren't lighted. Driving to work 45 min each way at 5am and 7pm I found that a bonus. That seems a small thing but on a car with a moonroof I wasn't expecting anything less. My old Mitsu Galant had lighted vanity mirrors! but overall, we love our new Honda Civic! Thank You!

mmccrory

Apr 10, 2012

Bought a new car and had dealership work on my old Civic hybrid, called after weekend to check on progress. Talked to service representative who advised me Jennifer was in a meeting, but could not tell me about my car. Told me he would call back or Jennifer would after her meeting.After 2 1/2 hours, called back and Jennifer was not available, representative did check on car and had Jennifer call me back. Manager apoligized for problem, and was called back when car was ready.Picked up car a short time later and everything was ready with car washed. Had worked with Jennifer in the past, this was not a normal experience. Everyone is freindly and service was great the last time, and just minor problems this time.

jacobwill2007

Apr 7, 2012

I was not pressured at all. Robert Resendez provided my wife and I the best buying experience I've ever had. He is quite a remarkable person, thank you very much Robert!The Lifetime Powertrain Warranty was also a major factor in choosing this vehicle from Honda of Burleson.All in all the perfect buying experience!

cvescalante

Apr 4, 2012

The service was excellent. Friendly, down to earth salesmen. The lifetime powertrain warranty is unbeatable and it doesn't cost extra. Honda makes the best quality vehicles, and I love mine. I'd recommend Honda of Burleson to anyone.

jostic1

Apr 1, 2012

We had an excellent experience buying our used vehicle. The price was good and they worked very hard to get us to the payment we needed. Very friendly staff and a very nice vehicle. We will be bringin this vehicle back for service here as well as our other Honda we own.

lalmon

Mar 24, 2012

The entire team was very fun to work with. I had been dealing with a few other dealerships in the FTW area, and the service provided does not even compare with how I was treated at Honda of Burleson. I felt respected and did not feel pressure to buy at any time. I work for Alcon and will be spreading the good word about this dealership.Thanks, and good job!

davis527

Mar 23, 2012

no pressure in and out very nice to talk to will come back again told all my friends what a great dealer ship its was

rtorres_tx

Mar 20, 2012

Very friendly and easy to do business with. Quoted me an Internet price and expected another price after getting there but they stuck to their quoted price. A nice surprise , since I have purchased 4 Hondas in the last 9 years. I called a dealer closer to me ( Vandergriff Honda ) and the Internet Manager kept calling me after I gave him the qutoed price from this dealership. He would not even give me a quote after I gave him the quote from your dealership and told me that was a great price on this 2012 civic lx model

Jeff Curry

Mar 19, 2012

Wow... Angela was great. She knew the car inside and out and when it came to the negotiation process she helped us tremendously. I would recommend this dealership, and specifically Angela, to anyone. No high pressure from anyone, including the finance office. Very good experience. Thanks a bunch.

Dave Sattler

Mar 19, 2012

Everyone was was friendly and willing to help. The follow-up was outstanding and car purchasing experience simple and straight forward. Don did a nice job going over all of the features of the new car at the time we picked up the car.Thanks,Dave

sarahhutchins

Mar 16, 2012

Buying my new vehicle could not have been more painless. Jim contacted me after I made an inquiry and offered the best price I had been quoted by any dealership. I made an appointment and the purchase went smoothly and as quickly as possible. I would recommend Jim and Honda of Burleson to anyone looking for a new vehicle, and I plan to visit them again when the time comes to replace my current vehicle.

lspotts83

Mar 10, 2012

We first went to Vandergriff Honda and received the runaround, they took 2 weeks, ran my credit multiple times (lowering my score) and still could not get the deal done. A friend referred us to Honda of Burleson. They were able to get us in a 2012 Honda Accord, with no money down and the process was very easy and smooth. Raul was awesome. He didnt try to sell us a dream, he was upfront and honest about everything. He worked with us to make sure we were getting the best deal possible. And Chris in Finance was able to get us financed when we didnt think it could be done. We will definately be using Raul and Honda of Burleson again. This was the best car buying experience we have ever had. If you want a great deal and an awesome team to work with go see Raul at Honda of Burleson.

kylapickrell

Mar 8, 2012

I went to five dealerships in one day and walked out of four. It was a very bad day and then I made my last stop at Honda of Burleson. It was wonderful. No presure, they were friendly, they were the quickest dealership ever, no games, and the deal was made. They came down on the price and worked with out budget and had us in and out with in a very short time. If buying a car was always this easy I would have my own lot. This is the place to do business and and David is the guy if you want to have a trusted sales person who is no pushy and who can be trusted! I love my Honda Civic and my 50+ miles to a gallon. Go to Burleson for all your Honda needs! Ask for David and you cannot go wrong:)

customer advocate

Mar 5, 2012

The third time was a charm:The first of my visits to this dealership was disappointing - car I called about was not there and the 2nd/third days not there. Salesman was nice - 2nd visit very disappointed in finance man Chris - not sure what he was thinking...maybe a misunderstanding3rd time I called and asked for the sales mgr - Victor called me right back - set a time to meet with me about two particular vehicles - When I arrived at the dealership - I was so excited - Victor met me in person - told me he had the cars I had talked with him about and introduced me to Fern a salesman who had such knowledge about the automobiles - built my confidence back in the dealership - which by the way is a truly magnificent facility and incredible experience on its own -- and the start of a car purchase became a wonderful and quick experience. I have a used vehicle - very, very low miles - still have bumper to bumper warranty left along with Honda's (this dealership only!!) lifetime powertrain warranty.When you go - and you just must - you won't be disappointed if you first speak with Fern or Victor !!! Sorry - cannot think of the other finance man's name but he was so nice, efficient - and made me feel like I was as important as someone able to purchase a new Honda - which, by the way, is my goal in the future. Treat yourself to a new and enjoyable car-buying experience and a warranty NO ONE can touch!

manuel castillo

Mar 4, 2012

I began my search via the internet, communicating with Huggins Honda & Burleson Honda. Richard Valdes was my contact at Burleson Honda. After determining Burleson Honda had the better deal, I visited the dealership. Richard was very friendly & helpful. He let us view the 3 cars in the price range we selected. My wife & I chose the Honda Accord we liked. The terms were those we agreed to over the internet. There were no surprises or pressure, the transaction was very pleasant. The finance guy was also very friendly & the paperwork went will also. Normally I detest buying a new car. I've had some very bad experiences in the past. This was one of the best auto buying experiences of ever had, and I really like my new Honda Accord Sedan LX. :-)Manuel Castillo

bpruett

Mar 4, 2012

The whole transaction of buying a new car was painless. Everyone was so nice and the dealership is beautiful. David was very helpful and I've received several followups from the dealership checking on me to make sure all is OK and I don't have any questions or issues.Thanks Honda of Burleson!

cshay

Mar 2, 2012

Needed to replace my car that was totalled in a wreck. Looked at other dealers and got high pressured sales pitches with a lot of gimmics. David was friendly, curtious and very helpful without any of the nonesense other car lots tried to force on me and my wife. I appreciate all he did and am very glad to have bought the car from him. The lifetime powertrain warranty was very nice as well. Thanks very much!

lsneed856

Mar 2, 2012

Buying a car at Honda of Burleson was a pleasent experience.Everyone was very friendly.It is a class operation.Nice waiting room and I was offered coffee at the coffee bar.I was very impressed with the layout of Honda of Burleson .I would refer anyone to you.Carl Rathburn went over all the details of the car I bought. Thank you ,Linda Sneedlsneed856

barbara76028

Feb 29, 2012

I was looking for a car for my granddaughter. Michael Mosely helped me initially, then when I brought my granddaughter back both Carl and Michael helped us. Both worked diligently trying for the best options and best deal to suit her needs.

acatano71

Feb 29, 2012

Mr. Tinsley was very friendly and provided great customer service. He was very patient and only wanted to help us with what we can afford. And negotiated with his boss to get what we wanted.

Suttice06

Feb 28, 2012

Robert is an awesome saleman. He made my wife and I feel at home and comfortable during our purchasing experience. I appreciated the way he "found' the answers to all of our questions and concerns.We told Robert that we loved his service and dedication. In fact, we invited Robert to a barbeque as a token of our appreciation.Anthony and LaDonna SutticePS - My uncle will be purchasing a vehicle from Honda of Burleson within a few weeks. I told him to be sure he asks for Robert!

aprildixon

Feb 27, 2012

Ariel was wonderful. He took care of everything we needed and was very accommodating. No pressure...he just listened to our needs and found a way to meet them. I am very pleased and will do business again. I will definitely recommend Honda of Burleson to everyone I know.

Ookevinhunt

Feb 23, 2012

I had a great experience at Honda of Burleson and look forward to doing business with them in the future. The customer service was excellent. The facility itself is great, and I was treated respectfully; I never felt pressured.

seachip

Feb 22, 2012

To whom it may concern,Our salesman was Anthony Darr and from the moment we met we felt a sincere sense of trust in buying a new car. He was informative and was relentless in finding answers to all our questions. I felt that the overall experience of purchasing our Honda from you was pleasant and at no time did we feel pressured by any of the staff.The final paper process was well presented by Rowdy.We are looking forward to Burleson Honda taking care of our in the future.Thanks, Tom and Marge Piper

courtney22

Feb 21, 2012

This dealership was incredibly nice and helpful. Anthony Darr was very helpful and got me everything I wanted in a brand new car. I would highly recommend this dealership to anyone.

Lepooflinger

Feb 21, 2012

I got exactly what I wanted at a price I extremley regret agreeing to. I'll accept that Moseley got me the best deal possible for my car, but I refuse to believe there wasnt some sort of game played to ensure I would agree to the necessary price tag. I am paying more a month than I can comfortably afford, (for the record I can uncomfortably afford it). Just would have liked to have walked away without that feeling of dread. :(

Fein

Feb 20, 2012

Richard was patient, understanding, and very easy to work with. The dealership is very comfortable, open, and much classier than any other car dealership we have been to. They are very kid friendly with two playrooms and t.v.s

RateDealer49

Feb 19, 2012

Honda of Burleson is a state of the art dealership. Very pleasant and comfortable. The staff is just fantastic. A great place to shop. I would go back in a heartbeat for a my next purchase.

gpenny

Feb 14, 2012

Raul and the rest of the staff at this dealership went above and beyond what I expect from a dealership. I give the dealership my highest recommendation.

blb1046

Feb 13, 2012

Everyone was polite and helpful. The buying experience was much better than other's I've experienced and I am appreciative of that. If I could change anything it would be to speed up the process. Hanging around the dealership for hours is my least favorite part of the purchase.

jnblack

Feb 11, 2012

I was in need of a new car and was torn between a Toyota Corolla and a Honda Civic. I had been in a Corolla, but had never been in a Civic, so I convinced my husband that we needed to go and check one out. It was late in the afternoon on New Year's Eve and we had no intention of purchasing a vehicle that night. Rick Simpson walked up and began answering our questions and offered us to take a ride. Mind you, closing time was getting near, but Rick was extremely patient with us, as I wanted to purchase the car and my husband wanted to wait until the new year. Rick did not pressure us in any way and even though my husband was slow to warm up to the idea of buying that evening, Rick's easy going way earned my husband's trust. Rick recommeneded what car would best meet our needs best and din't try to sell us a more expensive one. He worked with our budget until he came up with a montly payment we could afford and we ended up driving my new Civic home that night! We have not regretted it for one minute! It's a great car with great gas mileage and since we bought locally, it will be easy to take it in when it's time to be serviced. We did not want to have drive 30 or so miles to another dealership.

rcarter52

Feb 10, 2012

Nice,friendly,low pressure salesman. Easy to do business with and wants to provide what you are searching for. NIce clean new facilities with friendly atmosphere.

stephaniezepeda

Feb 10, 2012

Honda of Burleson You ROCK!!! I love my new Civic! I was so impressed with the no pressure sales person Rick Simpson. I felt like he was an honest person who was there to help me with is knowledge. I felt safe and important and after the deal was discuss and i said I wanted to sleep on it I received no pressure to make an on the spot decsion. I will talk about my experience with everyone i know and recommend this dealership always. You have just made a lifelong customer. Thanks. Stephanie Z. Fw, Tx

phyllis.krentz

Feb 9, 2012

Rick is a very knowledgeable sales consultant of his product. I told him up front I didn't expect to qualify because of having health problems that has me on disability. Rather than trying to sell, he asked about my needs and gathered information about what I could afford. Rick worked to find a vehicle I liked, but I wasn't able to qualify for the loan. So, he worked toward another route. He found the right priced vehicle and the right person who could authorize my loan. I was pleasantly surprised! Rick worked hard to put all the pieces together just so the deal could work for me! Honestly, I've never had as good a sales person who certainly was looking out for my needs rather than his own. I walked away a very happy, surprised, and thankful client! Rick was in my corner! Thank you Rick!!

Cynthia Ozuna

Feb 8, 2012

Was just going to look around and ended up with Honda Pilot which I just love. Very comfortable. Robert -sales consultant was very good about not being too pushy in selling this vehicle. Answered our concerns and any other questions. Everyone there just made it to be the best experience in buying a vehicle. Will go back again and would send family and friends to Honda of Burleson. Number one bonus is I have a life time warranty.

TLShields

Feb 7, 2012

The overall experience we received was great. The salesman Jeremy was very helpful on making our car buying easy. We ended up purchasing (2) 2012 Civics EX. I am very pleased with our decision to go with Honda.

Kurt Olson

Feb 3, 2012

Everyone in the dealership made this a very enjoyable and easy purchase. I gave everything above a top rating (5) because everything really was great. Even the after sales help with working out my blue tooth connection issue was handled well by Honda of Burleson as they gave me a loaner car so I would not be inconveinenced while the issue was being resolved.

mtally

Jan 25, 2012

I accessed their website to get the ball rolling on the price of the vehicle I wanted and submitted the pre-qualification credit application then Jim called to set up a time to meet. The complete experience was low pressure and neighborly, Burleson style.

Jon Whitaker

Jan 19, 2012

The only way to do justice to what these guys did for us is just to tell you what happened. At 4am on the wednesday before Christmas my wife and I where cruising north on I-35 headed for Kansas City for the Holiday. In the back seat of our older Mercedes sedan slept or two sons. Lost in thought and beginning to feel the weight of my eye lids, I heard a slit noise, low and faint, then Thump, Thump, Thump, loud and getting louder with ever passing second. It was the right rear axle, I recognized the sound from the last time it went out 5 years earlier. Instantly I know our trip was over and just then my wife sat up from here half dozing sleep and said "What is that?..." Slowing down I shared my shade tree diagnoses with her, as we both glanced back at our kids sleeping peacefully. At this point I could see nothing on the horizon, no gas stations coming up, no farm road exit to pull off to, nothing... Just wide open Interstate, pitch black and desolate.I slowed enough to slow the tempo of the thumping and hoped to buy some extra miles, and just then the familiar yellow light of the golden arches appeared in the distance. Yes, we would at least make it there, I thought. Pulling in we let the boys continue to sleep and my wife and I closed or eyes to clear our heads and try and rest for a few hours until they opened. When they did we took the boys in to eat and play, while we plained our next moves. We had a few scenarios, rent a car and continue on, rent a car and go home, have my brother bring his flat bed trailer up and tow it back to Boerne, but in the back of my mind I trusted a voice that said, "What about trading it in...?" We had been plaining on buying a van after the first of the year... Why not now? So I went to the manager of McE Dee's and ask about car dealerships, Honda of Burleson had just open a few miles up I-35 she said, so I called and at 8 am on a wednesday morning Don Lawson answered. With in 30 minutes he was sighting in the parking lot of McE Dee's in one of two used Honda Odyssey's they had. As we visited he drove us up the road to the dealership, and after discovering the other van was perfect for us, Don and his team set to work. Now these guy's could have easily tried to rack us over the coals, or play ever game you may expect (or what I would have expected if I wasn't in that exact moment), but I'm telling you these guy's cared. Not out of just some sense of wanting to "Make a Sale", but a sense of compassion, professionalism, and just down right kindness. This is a Very rare quality in this era, and one I will Never forget. We hung out in there first class facilities while our kids played in the playrooms, watched TV, and used there computers. And by mid-afternoon the Very Far deal was struck, and we were the proud owners of a gently used mini van. These guy's saved our bacon, no two way's about. Yes, we could have rented a car or fixed ours, or gone home, but something about this experience really restored a faith in me that had become cynical I suppose.When I'm old and grey (an even right now) I'll look back and remember with a fond, Thankful, glad heart. Thank You Honda of Burleson, Don Lawson, your management team and anyone I might be forgetting, you saved our Holiday, and much, much, more.Your Friends, The Whitaker Family

ryantrauth

Jan 16, 2012

In the evening on 1/3/12, I made an offer on a new Honda Odyssey EX-L (wo/ NAV or RES) using a website that located vehicles in North Texas. Jeremy, a salesperson at Honda of Burleson, promptly responded by phone the next morning. We discussed a 2012 white exterior, grey interior vehicle and the details of installing a towing package on the car. I was previously informed that the towing package would need to include coolant provisions for the transmission in order to maintain the warranty. Jeremy was unsure of this necessity, as he appeared especially knowledgeable about this subject, but he intended to follow up our conversation with the answer and a price for the installation. That afternoon Jeremy called me again and verified my facts about the towing package, and though he was not able to absorb the total cost of the installation into my offered price, he was able to provide a very competitive total price for the vehicle plus the towing package. The next day when I needed to continue to discuss aspects of the vehicle, Jeremy handled my phone calls, even on his day off (i.e., out of the office). I also received assistance from Richard Valdes, who upon request provided me additional details concerning the vehicle as well as some photos by email. The photos really helped my family feel comfortable about the grey interior, since it was not our first choice. Jeremy was always respectful, friendly, and informative and let the positive aspects of the vehicle convince me to make the purchase without being obnoxious or manipulative. On 1/7/12 my family drove from Waco to Burleson to view the car and make a decision whether or not to buy it. Jeremy honored the price he had previously quoted me and helped to make the buying process easy and understandable and the dealership was extremely family-friendly. In addition, we were provided all the details concerning the financing and the various warranties covering the vehicle and also decided to purchase an extended warranty. The following week, Jeremy kept me informed of the towing package installation status and met my family in Hillsboro with the vehicle on Wednesday. On 1/16/12 I was personally contacted by my financing agent that had worked with me at Burleson to inform me of a mistake in the paperwork. Even though this correction would lower my interest rate and potentially result in less money for Honda, the agent demonstrated his integrity and desire to provide honest service. I still feel that most Honda vehicles are overpriced; however, I am optimistic that I received a fair deal and that I will be pleasantly surprised with the long-term performance of the car. I feel that Jeremy and his supporting staff provided fantastic service, and if I buy another Honda, I will look no further than Honda of Burleson.

sarah1107

Jan 16, 2012

I was in an accident the week before Christmas, and my car was totaled. Noone was hurt, but the timing was terrible! I wanted a 2011 because of the reduced prices and interest rates. However, every lot I visited only had a few left. I test-drove 5 different makes of small SUVs and decided I liked the Honda CR-V best. I then went to 3 Honda dealerships before deciding to purchase at Honda of Burleson. There were only two 2011 CR-Vs on the lot. They weren't exactly what I had in mind, so Jeremy Clark went above and beyond to get a car from another dealership that I would be happy with. (It took several days of negotiating to secure the car.) Then, when I wasn't able to come and get the car, he brought it to me at my place of employment. All done with good humor and a smile! Chris Wilson was also very helpful with the financing, explaining the various warrenties, and putting together a package that suited my needs. The life-time warrenty exclusive to your dealership was also a plus. The whole experience was very pleasant and satisfying.....I will recommend your dealership and these two particular employees to all my friends and colleagues!

maregina

Jan 15, 2012

I chose Honda of Burleson because of the best choice of cars available and I was able to buy a car with confidence knowing that it is of excellent quality. The service department handled all issues right away and they even washed my car. I rate this dealership very highly with a gold star.

Horsetreader

Jan 5, 2012

We like that we were greeted right away and were not hounded and you all let us make the offer we wanted to make and worked with us in doing the horse trading I like doing and really working with us to make the deal I like the way we were treated by everybody there I will be sending all my friend to you all and Thanks allot for horse treading with me Cado & Gloria Gonzalez. 5***** is my ratting for Hunda of Burleson.

dana.worsham

Jan 4, 2012

My salesman, Rowdy Gibbs, was really nice and totally professional from start to finish. He made me feel very comfortable and relaxed with his great personality. He did not pressure me at all to buy and explained everything to me, answered all my questions and never seemed in a hurry. We went for a test drive in one Honda which he went over thoroughly with me but I ended up not buying that one but another one which he then went over with me again. He was very patient with me and all my many questions. I would highly recommend him to anyone else. It was an overall great experience.

Lisasoup2u

Jan 3, 2012

It is obvious that Honda of Burleson was built with the customer in mind. The facility was beautiful! Michael Wassell was very attentive and made sure all my needs were met. My experience from the test drive to close in finance was very streamlined and stress free. I was explained in detail on how my new Honda Civic accesories could be controlled and programed. The salesman even programmed my cell phone into my hand free system! Great Job Honda of Burleson! I will definitely buy from this dealership again!

sandinewton

Jan 3, 2012

Anthony was extremely considerate and helpful in dealing with my inquiries. I did not feel any pressure whatsoever to make a purchase. He was polite and very informative.

Pamela Fear

Jan 3, 2012

I was looking for a new lease car, so Honda of Burleson, put me in touch with Jim Waycaster. Jim sent me out several emails to keep me informed of year-end special deals but never was pushy. I came in for a test drive and after driving the car I knew if we could find a price I felt comfortable with I would lease the car. He gave me some great price incentives and we closed the deal at 8:00 on New Years Eve. I have enjoyed my car for two whole days. Thanks for a great experience.

Angelakaye

Jan 1, 2012

It was a pleasure dealing with Honda of Burleson! We called for pricing and recieved a very competitive quote upfront. Robert Cassell, our sales person, was friendly and professional. This dealership is very nice, modern, and welcoming. They even have 2 child play rooms, a Keurig machine, computer station, and several spacious and comfortable lounge areas. My husband and I drove 60 miles (past other Honda dealerships) to work with Robert and Honda of Burleson - and it was well worth the drive.

ConsumerOne

Dec 29, 2011

We were very dissatisfied with this dealership! Lets just say they did not hold up to their end of the deal. My husband and daughter found a car, did the paperwork for the financing and even agreed on a price with one of the managers. The evening before the day we were suppose to pick up the vehicle my husband took the trade-in to the dealership so that they could finish the transaction the next day. Please let me note the only reason they did not finish the transaction that evening was because my daughter had to study for her college exams and could not make it that evening to sign the paperwork.My husband left the trade-in and keys at the dealership only to be called the next afternoon while on the road headed to the dealership to be told that the vehicle he thought he was about to buy was sold by another store manager. Where is the communication in this dealership? What kind of dealership is this??? Who makes a deal, takes the trade-in and then sells the vehicle that you thought had your name on it. Honda of Burleson that's who!!! This dealership didn't even make a good attempt to rectify their error. So instead we bought our Honda at Bankston Ford. Now that's a good dealership they went above and beyond to make us happy. Honda of Burleson needs to learn good customer service if they plan on staying in business.

papawoo101

Dec 28, 2011

Robert Resendez is great. He worked his behind off getting me where i needed to be in price and payments. I really like the way he works. He does not get pushy or excited with the get the sale now attitude. Robert rolled up his sleves and worked towards a goal that benefitted me, him and the dealership. The grettings and friendly smiles were every where. What a beautiful building i felt at ease all the while i was there. It was just a very pleasant experience. I highly recommend this dealship because they are the new kids on the block and the owner has done a remarkable job with everthing, the building, land scaping, interior furnishing , equipment and of course the most important of all the staff. Jerry Wooten Joshua, Texas

ronald garms

Dec 28, 2011

The friendliness as we entered the door, the willingness to admit to not knowing how to do something, and making sure we were put into the right hands to help, is considered great customer service. I was impressed with ability of the dealership to work with us, on price and prep of the vehicle. While waiting for Ben, we were asked many times, if we were comfortable and if we needed something to drink. We were not forgotten! Thank-You

rweaver222

Dec 19, 2011

Both Michael and Chris were very courteous and informative. They answered all my questions. There was no high pressure sales tactics used. Overall I would say I had an enjoyably car buying experience.Thank You Michael and ChrisRobert Weaver

ABC321XYZ

Dec 19, 2011

I just bought a new Accord from Honda of Burleson and would absolutely recommend this dealership. Buying a car is usually a dreaded task, but they made it very easy.

JJW56

Dec 19, 2011

At age 55, this was the BEST new car purchase team and experience I've EVER had. I moved to Texas in 1974, right out of high school, for Basic Training at Lackland AFB in San Antonio. I was stationed at Carswell AFB until Honorably Discharged in 1979. Two months after my discharge, I entered the Fort Worth Police Academy where I'm still employed. In the thirty-seven years I've called the Fort Worth area home, I've purchased many vehicles.No other dealership experience has come even close to the professional, courteous service we experienced at Honda of Burleson!Thanks, HOB!Respectfully,J. J. & Sherri Wagner

fpollock

Dec 18, 2011

Honda of Burleson makes car buying a stress-free experience. Raul was very helpful and knowlegeable, answered all our questions, worked with us to get the car we wanted, the way we wanted. Even financing was straightforward. I highly recommend this dealer!

bsutt

Dec 17, 2011

I appreciated the customer service. The dealership is very nice and enjoyable to do business in. Fern was exceptionally accomodating and did all he could to make the deal happen for us. I also loved the coffee and perks of being at this dealership!! I will come to Honda of Burleson first when I get ready for another car.

asloan

Dec 16, 2011

So far, so good!! Loved the longhorn on my burnt orange Fit! Rick was very helpful and made sure that I got what I needed. My auto mechanics think well of your dealership, too.

TSR

Dec 13, 2011

I have bought many cars over the years. I just bought two from this dealership in the past three months. It is a good dealership. They try hard to please the customer.

kthec86

Dec 13, 2011

My experience with this dealer and Fern where great. I wasn't on the lot for more then a few steps out of my car before I was greeted and quickly out for a test drive. They did'nt move on the price of the car but worked with me on my trade in to get me the deal I needed. To me it is obvious this dealer is striving to be the top in customer service in the Burleson area.

wigglewagon

Dec 12, 2011

My experience at the dealership was extremely good. I would definitely recommend Honda of Burleson to my friends and family if they were in the market for a new/used vehicle. Rowdy was very helpful and friendly to me and my children. I have nothing but high regard for him and the dealership.

Carbuyer

Dec 10, 2011

Went shopping for a new accord and the staff was very accommodating. I also had service on my existing car and they were very professional and courteous.

gendkem

Dec 5, 2011

Drove to the lot to test drive a civic and accord robert greeted me and asked if i needed help after several test drives I found the car I wanted but they only had new and I wanted a slightly used car. I found some on autotrader showed them the price and they were able to locate what i was looking for at a reasonable price. Out side of the general buy car insurance annoyance( there's was the least pushy I've come across), it was the best car buying experience I have had.

sma

Dec 1, 2011

This dealership was great! We went in with a price in mind and they agreed, no questions asked. Raul was a great salesman and was very knowledgeable about the Pilot we purchased. Also, Dean, in the financial department was great and not pushy!Overall, we had a fast friendly service.

riddleranch

Nov 29, 2011

I bought my Honda CR-V at the end of July. From the moment I walked into the door of the dealership every single person that works at the dealership was very friendly. I live an hour from this dealership and when I am traveling through to Ft. Worth I have stopped by to get my car washed. Not once have they said that they were too busy to wash it. In fact it takes them less than 10 minutes to get the car back to me all nice and clean. I highly recommend Honda of Burleson for your next car.

bugsfw

Nov 29, 2011

Anthony was attentive, friendly, and helpful. The prior owner was still in possession of was a part missing from the rear deck of the CR-V I was purchasing, and the dealer did not retrieve it until two days after the sale; I did finally receive it, however. The price waas a little more than I wanted to pay, but I believe I got a really good car.

Betty2011

Nov 27, 2011

Jim was very helpful and knew about the Hondas that I looked at. Very professional and all round nice guy. Everyone we came in contact with was nice to us.

pnguyen

Nov 22, 2011

This was one of the best car buying experience I have ever had. The dealership easily had the best price with add-ons in the whole metroplex. The lifetime powertrain warranty is a plus. The salesperson was very knowledgeable about the car compared to others during my shopping at other dealerships. It was hassel-free, pressure-free, from beginning to end. Even the financing was stress-free and unbelievably quick. I will give 10/10 stars hands down.

Ltollison

Oct 26, 2011

My experience at Honda of Burleson was exceptional! The staff was extremely friendly and helpful. They made the process of purchasing a car very easy.

Amber

Oct 24, 2011

Great experience. Stayed late to help me trade in my car and get me all set with my new one. Good deal and take great care of their customers. Facility is brand new with tons of amenities. I would recommend this to anyone. Richard Valdes was my salesman and the finance department was extremely helpful. Will shop here again.

nickpe

Oct 9, 2011

My sales person Mike Wassell was great. he is a great employee to the company. Had a great experience, i never negotiated the price of my new car, now i wish i should, getting a lower quote form the dealer 1 day after i pruchase the van.

barbg

Sep 12, 2011

Beautiful dealership--very clean (I love the ladies restroom); a lot of smiling faces; knowledgeable people; good price on the Element (I researched many SUV's online and liked it immediately). I've heard Honda makes excellent cars. I've bought 5 Fords within the last 20 years, so you must have done something right.

Douglas777

Sep 9, 2011

I found a 2007 Honda Fit advertised on the Honda of Burleson (TX) Website at a great price. The fact that the Fit was a Certified Pre-Owned Vehicle made for a quick phone call. Unfortunately, I never received a call back from the salesman who promised he would get back to me when the car was ready to be shown. A week later I called the dealership again. With good fortune I made contact with Don Lawson in their used car sales department. From that point on the process went as smooth as butter. I drove up from the Austin area to meet with Don to check out a Certified Pre-Owned, 2008 Honda Fit (the 2007 had been sold). I found the car to be in excellent shape apart from a couple of minor dings which Don promised to fix. Back to Austin I went to sell my car. Two weeks later I hopped the AMTRAK train to Ft. Worth. Upon my arrival the Honda of Burleson courtesy van was standing by to take me to the dealership. Thanks, Don, that was much appreciated.Were the dings fixed? No, apparently staff turnover in their body shop prevented that, but Don promised the dings would be fixed if I could make a return trip. He even offered a loaner car when doing so. My only other reservation about my experience has to do with the finance package. I know there are many options when it comes to finance rates for auto purchases. At the close-out with the accounting rep., what Honda of Burleson was prepared to offer me came with no mention of other rate options. With a beautifully appointed, spanking new dealership, its obvious Honda of Burleson is out to make the car buying experience as pleasant as possible. I give these friendly folks a thumbs up.

whit645

Sep 9, 2011

My experience in dealing with Honda of Burleson was indeed a surprise. I have never been treated so well in purchasing a vehicle as I was at this dealership. Everything about the visit and ultimate purchase was "First Class"! The sales team was excellent to deal with, the service team was knowledgeable and friendly, and the new facility made buying a vehicle comfortable and pleasant. I will recommend Honda of Burleson to all my family, friends, neighbors, and co-workers!

kampout

Sep 7, 2011

My overall experience at Honda of Burleson was outstanding. Michael Mosely was very professional and we greatly appreciate his assistance. The service team, particularly Kale, was equally impressive. My only suggestion is during closing with the finance team, please accept either "not interested" or "let me think about it" as acceptable answers and do not be pushy. My wife was being pressured into a service contract that she did not know enough about to make a decision. We waited till the next day to sign the paperwork and the gentleman that helped us then was fantastic. I wish I could remember his name but I do not.Overall, we will be back for service and future purchases.

officers57

Sep 6, 2011

This is a new dealership in Burleson, TX. We were greeted by our salesman and from the very start he was, great. He did not push us into a sale, but gave us the the freedom to look and drive the Honda that fit us best. I would recommend this dealership and I would recommend Michael Moseley. We are loving our new Honda.

SLStewart

Sep 4, 2011

It was a very good experience. It was quick, amazingly quick. I was able to get everything I wanted and was extremely happy with the service.

kenli

Sep 1, 2011

Rick worked with me to get a good deal and something that was within my budget. He respected my time, when I needed to be elsewhere. He was not shady as other people trying to sell a car can be. Everyone I worked with or talked to was very nice and I look forward to working with them for many years.

Carol Wagner

Aug 29, 2011

I love my beautiful Odyessy! Rusty was very helpful and informative. I'm a 65 year old widow and it was very important to me that I would be able to open and close all the doors easily. I expected to have to upgrade to an "EX" in order to accomplish this, but was pleasantly surprised to see that the doors glided so easily.It was also necessary for me to maintain my independence and be able to fold down the back seat AND have the strength to lift it back into place. Rusty was very patient and let me do it several times to reassure me that I could do it. Let's face it - - - as we get older we loose our strength and I now know I have a car that will let me age with dignity.

micki1

Aug 24, 2011

My experience with Honda of Burleson was the best car buying experience I have ever had. We have had some pretty bad experiences buying vehicles, so I was very apprehensive in buying a car. We live in Michigan, and I only had 1 week to purchase a car for my husband. My husband had a budgeted amount that we needed to work with. Don Lawson delivered on all accounts. He got the car we wanted, within the timeframe we had and very close to the budgeted amount we had to work with. On top of that, he was very professional and at the same time so kind and thoughtful.When I came to pick the car up, he went over the whole car with me to ensure I knew everything I needed to know about the car. Also, since my husband couldn't be there to sign the papers, the finance dept. next day aired them to my husband and everything went off without a hitch. The only little problem, was the pinstriping. It was not trimmed between the door and the fender. Very minor detail. We brought it back to the dealership and it was taken care of immediately. Thank you again for making this a great experience.Vicki Warren

Zheffley

Aug 23, 2011

My experience at Honda of burleson was awesome.I was treated like gold from the second I walked in the door.I will be buying all of my cars there from now on.Zach Heffley

TammyK

Aug 18, 2011

Buy a car...or get a root canal? Usually I would choose the root canal! However my experience with Honda of Burleson has changed that choice.I had to make an unplanned car purchase quickly and since my previous car was a well-loved Honda, I was happy to see Honda of Burleson arrive in my city. I went in on the Saturday of their grand opening- not the best time to discuss a deal as a band made conversation almost impossible. I spoke to a gentleman who was not a permanent employee, but was helping out due to the grand opening. Since I had gone online and found a Honda Certified pre-owned car that I liked, I negotiated a price without the silly, non-sensical games most dealers love to play. VERY surprising!When I returned Monday to finalize my deal, I dealt with Ben, a delightful talented classical musician who also happens to be a great salesperson! We wrapped everything up, but then I faced the dreaded "finance" office. The last time I purchased my Honda, I was held "hostage" for 3 hours in the finance office as he tried to coerce me to buy every warranty, insurance and whatever known to man.I am happy to say that Tony in finance made me a believer in Honda of Burleson as well. He was personable, fun, professional and quick! No hassles, no pressuring.Would I buy from Honda of Burleson again, you bet! Would I recommend them ? Only if you want buying a car to be painless. I love their no pressure, no games attitude.Thanks a million.... and oh, yeah, I love my new Accord!

csmckinney

Aug 18, 2011

Everyone was so helpful & friendly! This is my first new car and I have to admit, with my not-so-fabulous credit, I didn't think I would qualify. Everyone worked hard to find a lender that would give me a chance, and I appreciate that. It was a very pleasant experience all the way around.

jlsingleton

Jul 28, 2011

We had a wonderful car buying experience at Honda of Burleson. Everyone at the dealership was friendly and willing to answer any and all of our questions. Louis was also very patient and allowed us time to think over our purchase without pressuring us to buy quickly. He was informative and very helpful. Our experience was first rate and I have already recommended Louis to friends.

jajohn316

Jul 27, 2011

I was looking for a red 2012 Civic EX. You had the last one available in Texas so I could not really question the price. Your dealer was very friendly and answered all my questions. The customer service was very good. The overall experience was good and I was satisfied with my purchase.

mspann

Jul 25, 2011

I was wanting to keep my money in Burleson & support a local dealership. I was met with a happy face, a salesman that knew the car he was selling & enjoyed the car buying experience for the 1st time with my twins. I needed a local dealership that my twins could build a long lasting relationship with.Thanks Mike

roberteric

Jul 17, 2011

normally i hate the whole process of buying a new car,it takes up better part of a whole day to finaly get what you want and get on with your life. this was not the case at honda of burleson, from the time i walked in the front door and told mike what i was looking for to him handing me the keys was under 2 hours. mike did not try and sell me somthing i didn't want, or stear me away from what i did. this has happend far to many times in my experinces. you could obvisly tell mike wanted me to be satisfied with my purchase and not just "make a sale". the finance dept. was great,it took only about 15 min. to complete this part. (this usually takes the most time). the car was ready by the time i was finished with the finance dept, and mike then showed me the whole place including the large service dept. he also took the time to go over all of the features of my new care with me, helping set the care up to fit all my needs. after that the owner of the dealership came out and asked me how my visit had been, i told hime i had been treated like a king. he gave me his card and said "if that ever changes, then you call me". i have always been a honda fan, but now i'm a honda of burleson fan.

jwangelle

Jul 11, 2011

This dealership made this car buying experience easy and enjoyable. I had been finagled and hassled by my local dealership to the point that i had given up the search for buying. Then Nestor called after requesting an online quote from Honda of Burleson and everything became easy. So easy that my wife and I drove 9 hours in one day to buy the car rather than deal with our local dealership. There was never any haggling and Nestor did EVERYTHING he could to get me the best deal (and trust me i shopped for a long time). As long as i am buying Honda's, i will be driving to Burleson! If you want the best experience possible, give NESTOR a call.

bsarrade

Jul 10, 2011

I needed a used car for my college son. Rusty listened and didn't try to sell me something I didn't want. I probably bought the least expensive car on the lot, but he treated me as if I was buying an expensive car. It's good to have a Honda dealership in our area. It's such a hassle dealing with the big dealers in the metroplex. I'll definitely buy another car from them.

jannalynn43

Jul 7, 2011

Our experience was wonderful. Robert was great and worked hard to get us a super deal. Tony was great when it came time to sign the paperwork. We will recommend y'all to friends and family. We will most definately be back when we need another vehicle.

Willie Weaver/Worth Baptist Church

Jul 1, 2011

The salesperson was very courteous and helpful in every way in working out a purchase that was very reasonable and acceptable. Angela was very kind and patient. All of the workers were very friendly and helpful. The financial department was thorough, informative and helpful. Just one more thing. Since I'm taking my time to fill out this review, which is to your benefit it seems that it should be worded more as a request and a "thank you for your time". Sincerely, Dr. Willie W. Weaverfor/ Worth Baptist Church

steve1967

Jun 29, 2011

Rachel in the service department had my Odyessey car washed, while Louis had the exact Accord LX 5 speed manual transmission I was looking for picked out based on a phone call earlier in the day. I explained that I would pay the sticker price, but that the accessories (pin stripes, locking lug nuts, trunk container, etc... were more than I wanted (an additional $1600)- Louis got that number down to $400. I still don't know why I have to pay for extras I didn't want. The finance man went to print out the loan at 1.9% and realized that 0.9% was just now available, so I saved an additional $500 in finance charges.

mayerx4

Jun 29, 2011

My family and I visited Honda of Burleson several times. We were greeted by friendly, and courteous employees every time we drove onto the dealership lot, regardless if it was quiting time. Each employee we spoke with was very knowledgable about the Honda Product(s) and the dealership for which they are working. Honda of Burleson advertises that they offer a "Dealership experience worth talking about" and they do. Our New Vehicle Saleman, Don Lawson, (as well as Daniel Collins who filled in for Don in his absence)worked for us as opposed to just trying to sell us a car we didn't need, want or couldn't afford. As a matter of fact, we were very specific with what vehicle we wanted. They did not have that vehicle on the lot, however, they found one, and had it brought to Burleson the next day. Don has, and continues, to go beyond just selling us a vehicle. He continues to follow up with us, making sure we are fully satisfied. And he continues to answer our many questions about our new Honda Pilot. He doesn't pass us along to the service guy or some other person, he takes time out of his schedule, finds our answer and gets back to us in a timely manner. Dean Smith spent much time with us after hours on our first visit, sharing his knowledge of the Pilot as well as giving us a personal tour of the dealership, explaining along the way Honda of Burleson's philopshy and customer service practices. When it came time to finance, Chris Wilson was informative in all of our options. He was helpful in helping us select the right warranty/insurance package to meet our needs. Again, never making us feel that he was in a hurry to leave (as it was after hours once again) or that he was trying to sell us lots of "extras" that we did not need or want. We are very satisfied with our Honda Pilot, our salesman and sales team, and with Honda of Burleson. We not only did business with them, we have formed relationships with each of them. I feel like I should honk the horn everytime I drive by, just to say "Hi"! We will continue to recommend Don Lawson and the Honda of Burleson Team to all of our family, friends, and anyone else who is willing to listen.

emagrace

Jun 20, 2011

Upon arrival, I was not bombarded with multiple pushy salesmen, so already I was pretty comfortable here. Ben was very nice and upfront when answering any questions that I had and respected that I already had an idea of what I wanted in mind. He was very knowledgeable of the car that I was interested in and helpful in finalizing my decision to buy it. The staff, overall, is very friendly and helpful. The dealership itself is very nice and brand new. Set up with many things to do while you wait and a kids' rooms, it is set up similarly to a Lexus dealership. I was very impressed with the dealership.