Used Cars for Sale at Hove Nissan, Inc. in Bradley, IL

Author

Dec 2, 2015

I recently purchased a vehicle from Jim Verthein. He was a great person to buy from, provided my family and myself excellent service, and even spoke in Spanish as best as he could to make sure everyone understood what was going on. I would highly recommend him to anyone looking for a vehicle.

Terray Jennings

Nov 30, 2015

We were looking for vehicles online, and we came across Hove. We were excited to find out that their prices online were the legit prices of their vehicles. Hove didn't stick us with any hidden fees, and do not charge a docking fee like other dealerships. The staff was very welcoming upon our entry, and very hospitable throughout the entire process. Our sales rep was very thorough in listening to our needs to make sure we found the perfect vehicle for our family. After we had chosen a vehicle, and we had gone through the entire sales process our used car was given to us looking and smelling like a new car. We had an overall very pleasant experience at Hove, and would definitely suggest them to our friends and family.

TJennings

Nov 29, 2015

We were looking for a used vehicle online when we stumbed upon Hove. The price posted online was the legitimate price of our vehicle, and there were no hidden fees nor dock fees like at other dealerships. The employees were very welcoming, and treated us like people instead of targets. Our sales consultant was very thorough in finding us the right vehicle for us, and was knowledgeable about their products. The sales process was painless, and we were given a tour of the facility where we met the technicians in the service department and given a welcome packet including a free oil change. It was an overall pleasant experience, and we would recommend Hove to all.

mrsaffell

Aug 7, 2015

I worked with John McAuley at this dealership and it was a breeze. I love cars but hate car dealerships. So I am always looking for a dealership that will treat me with respect and provide me straight forward, honest answers. This includes how much is the car really. What are the additional fees? Tax rate, etc. I want to be able to update my own spreadsheet and not have xxxxx. Hove was great. No hidden fees. No document fees. Just straight dealings. John was very available to me via email - my preferred method. I would definitely recommend Hove Nissan and John.

MRapp

Aug 7, 2015

I purchased a car at Hove Nissan in Bourbonnais and the experience was very painless, the salesman John McAuley was awesome, fun and explained several features on the car that were very helpful. Everything about the experience was great.

07730773

May 26, 2015

Second purchase at Hove! This dealership is friendly, and never uses those old fashioned high-pressure sales tactics. Seth is knowledgeable, personable, and respectful. I never have to spend hours or days haggling for a deal, even for my trade-in. No buyers remorse when you buy from Hove, you leave knowing you got a good deal.

Bill M retired FF

May 22, 2015

Great place to do business! Dealt with Julie (Manager) & Seth. Received a fair price and best of all, absolutely no pressure. My wife & I were treated like you were treated in the old days by a small local dealer. Would recommend these folks to everyone. Bought a new Murano & Seth took his time explaining all the new tech stuff so that we could understand everything.

Rob and Connie o.

May 21, 2015

Drove 150 miles from Menomonee Falls, Wisconsin. My wife and I were very satisfied with the whole experience at Hove Nissan. Our sales person was John McAuley. He was quickly able to put a deal on the table for our new Titan that made us feel good about coming to Hove for the first time. I did an e-mail contact to see if there was an interest in trading my 2011 PRO Titan for a 2015 SL. There was a quick response with e-mails and phone calls. That weekend we went to Hove and met some good people. No pressure deals, no one trying to force something on you, it was more like talking to friends.Would I go back to Hove? Well when its time to get our next new Titan, thanks to sales manager Julie Lepp (who knows more about under the front passenger seat of Titans than I ever knew), finance manager Terry schwartz (although he wouldn't give us his shopping carts, he did come up with THE DEAL that we wanted.), and last but not least John McAuley for being probably the best and easiest going salesperson I have ever work with to purchase a vehicle, I will go back to Hove Nissan. Iv'e been spreading the word here in the Falls to go to Hove. Bottom line......the money I saved made it worth the trip ten times over.

Kary

May 7, 2015

We had been to a few dealerships in Indiana and were very disappointed in the knowledge of the staff and some issues with their cars. We had looked online and seen Hove Nissan had the exact car we were looking for! My wife called and talked to the salesman Jim Verthein, who informed us they did have the car and we were welcome to test drive it. As soon as we pulled in the parking lot Jim had the car pulled up front, all waxed up and ready to go. Jim spent at least 30 mins going over all the features of the murano. After the test drive he asked what we thought and we decided to go inside and make a deal. The process was great, we got a great deal that other dealerships could not match, needless to say Jims great customer service was a huge selling point. We put down a deposit and picked up our brand new 2015 Nissan Murano the next morning! We were very pleased with the whole experience and would recommend them to anyone!

Kary

May 6, 2015

We Had been to a few dealerships but we're not happy with the staff or the quality of the cars. My wife had contacted Jim Verthein, our salesman and he informed us our car was in stock and we were welcome to test drive it. Upon arrival the car was sitting up front all waxed and full of gas. Jim spent 30 minutes going over all the features and then let us test drive it. He was very knowledgeable and friendly. After the test drive we went inside to discuss price, they were able to offer us a great deal that no other dealership could match, and we had been to 3 other dealers prior! We put down a deposit and picked up our brand new 2015 Nissan Murano the next morning. Best car dealership that I have ever dealt with!

sportzcar

Apr 28, 2015

About a year ago I purchased a Nissan 370Z from Hove. Their internet deal was competitively priced and the sales experience was very smooth and expedient. I lived over 2 hours away in Chicago, but it was definitely worth the drive and the savings! Would definitely do business with them again!

MarilynM

Apr 14, 2015

Hadn't purchased a new vehicle in a long time...was nervous, but Seth Garrett made the entire experience very pleasant and stress free! He and all of the staff were very professional and helpful. I had a Nissan before, and know the service department is great also.

MJR

Mar 26, 2015

I live about two hours away from Hove and they were phenomenal to work with. Ivan and the finance team worked with our schedule and was able to handle everything over the phone. The day we purchased we were in and out in under an hour. By far, the best car buying adventure I've ever experienced!

Holli Noel

Mar 12, 2015

I had wonderful service each time I went! John McCauley was understanding and helped me find exactly what I wanted under my price range and the car was a steal... It had even more than I could wish for! I'm so thankful for their service and I reccomend John McCauley at Hove Nissan!

Elmer Tattersall

Mar 5, 2015

We just got our new 2015 Murano at Hove Nissan, we traded in a Murano that we had also purchased there. Our older Murano was always serviced at Hove and Tom in service always took great care of us. Our new Murano is a great car. I drove one in Dec at Hove and my wife and I decided it was time to trade. Julie in sales said they had one coming in in late Feb that had the specs we wanted. The end of Feb I met with Julie, and her and I were able to make the deal in about 45 minutes. The next day we picked up the car, Terry did all of our paper work, it went very smooth. Seth then went over everything in the new car with us, he is very knowledgeable, took all the time needed to answer all of our questions, he was very polite and patient. The new Murano was perfect, all clean and ready to go. Our new car experience couldn't have been better. I would give them 5 stars out of 5. Elmer Tattersall I

KAW

Feb 25, 2015

To say that our salesman Josh was patient and helpful would be an understatement. We started our search for a new car six months before we made the purchase and every time we stopped in we were treated with exceptional courtesy, he never tired of seeing us. We told Josh that we were considering the Rogue SV in comparison to some other vehicles but that we liked what we saw. He did not pressure us but just made himself available. He was, and still is after the purchase, readily available to answer our questions, including giving us a detailed rundown on the how to use the many technical electronic features. We took advantage of their internet pricing and got a great deal. They even honored a quote on our trade in a month and a half after they gave it. Terry the finance manager was also great to work with and made everything go as smooth as possible. This is our second Nissan, our previous was an Altima which was also an excellent vehicle. All in all I would highly recommend the Hove dealership as well as the Nissan line.

Grumpyoldman

Jan 19, 2015

Normally, when we buy a car from a dealer, I walk away feeling like we've been cheated somehow. Not this time. John McAuley, and the staff at Hove Nissan, were friendly, honest, and seemed genuinely concerned with our comfort and satisfaction. I have no second thoughts about our purchase, a 2014 Maxima, and will go to Hove for any automotive purchases in the future.

SUV GUY

Sep 4, 2014

I haven't purchased a car in years and honestly, I don't remember it being this easy. Nothing against Nissans but, I purchased a used 2010 Toyota Sequoia. The team was friendly and worked to the very last minute before closing on a Holiday to make sure that my deal was done. This is the SUV I wanted for a decent price. My only issue was the Warranty that I had to purchase which raised my note another 50+ but, all else went great. Thanks Guys for your help.

Andy and Kara

Aug 4, 2014

These guys are the best! Jim in sales was awesome to deal with! RJ in finance was the fastest ever with paperwork! Totally painless experience! I highly recommend Hove for any vehicle purchase!

JAMES AND KATHY UNDERSTAHL

Jul 8, 2014

We are very happy with our Pathfinder we just purchased. Ivan Garcia was our salemanwas very helpful with all of our questions..My husband had been in there 4 or 5 times looking at the Pathfinder.. We were needing a larger car to seat 5 grandkids in car seats....James was just back to the dealership for a question about the loanand Ivan met him at the door just like he had did all the other times....Everyone was very helpful and polite... THANK YOU IVAN GARCIA,,,,AND HOVE NISSAN OF BRADLEY,IL..... FROM JIM AND KATHY UNDERSTAHL

RLCAMPER

Jun 17, 2014

JUST PURCHASED A 2014 FRONTIER AT HOVE NISSAN. MY SALESPERSON WAS SETH , BY ALL MEANS IF YOUR IN MARKET FOR A NISSAN PRODUCT IN THE KANKAKEE AREA VISIT THIS DEALER AND REQUEST SETH. IN ALL MY YEARS OF BUYING VEHICLES OF ALL KINDS THIS WAS THE MOST CALM AND RELAXED ATMOSPHERE. FRONTIER SOLD ITSELF AND I WAS TREATED EXCELLENTLY. VISIT THEM TODAY

HappyCustomer

Jun 12, 2014

I bought my first car from Hove and it was a great car buying experience. I couldn't be happier with my purchase... THANK YOU! :)

Parrothead70

Apr 22, 2014

R.J. Is awesome! He has sold us 3 cars and always gets us into a car we love at the payment level we need. I feel like I have my own personal salesman. He even came in on his day off to show me some cars.

kasper6464

Apr 17, 2014

I've bought 4 different cars from R J and this dealership he does what it takes to get you what you want. Good people there

SOA fan

Mar 23, 2014

My experience at Hove Nissan was the best car buying experience I have ever had. The salesmen Seth and RJ, sales manager Dennis, and finance manager Terry went above and beyond my expectations. I had been trying to find a specific new Nissan for a few weeks and my local Nissan dealer didn't provide much help in trying to locate it for me. After checking inventory online and reading the great reviews of Hove Nissan, I gave them a call. I spoke with the salesmen Seth and he was very helpful over the phone and managed to get the same deal at Hove that I had already worked out at my local dealer. They even gave me the same trade in value for my car that my local dealer quoted me without seeing it first because of how far away I was. Seth was able to hold the car I was looking for until the next day when I was able to get to the dealer. When I got there I felt very comfortable and never felt pressured at all. They never tried to get my to buy anything additional for the car. All they did was offer me the extended warranty, gave me the brochure, said look it over and said let us know if you want to go with it within 10 days. RJ and Seth were very thorough when showing me how everything worked in the car before I left. Dennis and Terry were very professional when going over my trade in and the finances for the car. It was the smoothest car buying trip I have ever had and this was my 7th car purchase to date. I would definitely recommend going to this dealer, you will not be disappointed! I will go see them again whenever the next time I am in the market for another car. Thanks for everything Hove!

Jerod Duby

Mar 23, 2014

Our experience at Hove Nissan was fantastic, we ended up buying a 2014 Nissan Murano. Our saleman was RJ Lancaster, but he wasn't really a saleman. He talked us through the buying process and what type of options we had. He wasn't pushy nor sales oriented. He wasn't traditional car salesman, he wanted to listen and take our time. It took us a couple weeks to decide, and then we were able to get everything ready over the phone and pick up our brand new car on a Saturday. The finance employee, Terri, was great. He was upfront with additional offers that could be included, and we declined. So he didn't pursue, and he was able to change our due date. He had all the paperwork ready and we were in and out in 5 minutes. Overall it was a terrific experience. I would recommend the staff and Hove's to anyone.

Becky

Feb 28, 2014

I felt very comfortable and not pressured to buy that very day. They gave me the info I needed about the vehicles I was interested in. I would definitely return to this dealer.

jedgarlamb

Feb 22, 2014

We had a great experience with RJ. He was very helpful in getting our needs met. There were several things that needed fixing on the car and he made sure that they were fixed properly. He is a very courteous and helpful salesman. We would come back to him any time.

Jeanelle K

Jan 15, 2014

Let me start by saying I hate the car buying process. It feels like you're being taken advantage of and I hate that feeling. But Ivan, RJ, and Terry were excellent to work with. Ivan contacted me immediately after my internet inquiry and was very nice. RJ went out and checked out the car and told me it'd be worth my long drive to see it (he was right). Ivan had it cleaned and ready for us, was super nice, very knowledgeable of the vehicle and was a pleasure to deal with. Terry in the finance office was quick and efficient and assured us we wouldn't drive a minivan forever. :) They were a great bunch and fun to work with.

A Merriott

Jan 4, 2014

My sales guy was Seth, he did a fabulous job of helping us get into the right vehicle! We ended up leasing a 2014 Maxima, and we could not be happier with the vehicle or with the service we received. Thanks Brad and all the excellent employees at Hove Nissan!

Dominick

Jan 4, 2014

My overall experience here was wonderful. Most dealerships all the sales people seem as though they are just there to make money and don't care about the customer. Not the case at Hove Nissan. My sales guy James Verthein was very dedicated to getting me the best deal possible and is very knowledgeable. To sum it all up one of the best experiences ive ever had purchasing a vehicle!

Pauline from Bourbonnais

Dec 16, 2013

My husband and I met John McCauley at Hove in Bradley, he was very efficient and patient whilst we were making a decision about which car to purchase. We traded in our 350Z for a more winter friendly vehicle. We got a fair price for our trade in and purchased a used 2008 Pontiac G6. At the time of purchase we asked John if they would take care of a couple of imperfections, car booked in few days later, picked up a few days after and wow, perfect workmanship, could no longer see the imperfections. Was very happy with after sales as had to take vehicle back for a minor issue, but they were so helpful and gave me a courtesy car. Overall very happy with Hove Nissan and would definitely recommend to friends and family.

btklmk13

Nov 6, 2013

Excellent customer service. RJ and Terry took the time to show us options that they thought we would like. We bought a 2010 Equinox. This was by far the best experience we've had buying a car.

Justin

Aug 9, 2013

We purchased a 2008 Pontiac. Ivan Garcia went out of his way to make us happy and they had the best price on the internet!

marilynrice

Aug 8, 2013

There was no pressure. Josh was extremely helpful and explained everything on the car. I would buy from him again in the future and recommend him to friends and family.

Char

Jul 30, 2013

I had been doing business with Honda for over 25 years. I visited Hove Nissan by chance and was completely amazed. I'm a tough customer and RJ took care of my requests with absolute professionalism and fantastic customer service. I purchased a vehicle from RJ at Hove Nissan and could not be happier! I highly recommend them!!

Leaf

Jul 16, 2013

I contacted between 5 and 10 Nissan dealers around Central Illinois and the Chicago area regarding pricing for a Nissan Leaf. I didn't want to come to the dealer, I just wanted pricing information. RJ Lancaster at Hove responded promptly and gave me the exact information I asked for (which wasn't as common as you would think). Their price was very good and we got to that price immediately. Then we discussed the value of my trade in. Hove gave me a very good price sight unseen, based on my honest assessment of a 10-year old vehicle in good condition. Of course, they asked a number of questions about the car's condition, but they gave me a price without me having to go there. When I arrived at the dealership, things moved quickly and as described. I was very happy with the experience.

Heather

Jun 22, 2013

Ivan was our salesman. He made the entire task of buying a car stress free!!!! If you want a great car buying experience, check out Hove! They do whatever they can to make their customers happy! I will be a Hove customer for life! These guys are the absolute best around!!

Rita Hamende

Apr 21, 2013

I just purchased a 2013 Nissan Versa from Hove NIssan. I would like to commend Ivan Garcia for the GREAT customer service. I got a great car and an amazing deal! I highly recommend Hove Nissan to anyone looking to purchase a vehicle. Ask for Ivan!

Jerry B.

Apr 11, 2013

I was out shopping and stopped in just to look for a used car.I met Joshua a saleman.I told him I was just looking,and wondering what my car was worth if they had a car that I liked.We picked out a car and went for a ride.Car was nice and we sat down to talk trade.They made the deal so good I couldn't refuse it and made a deal.Joshue was great,helpful,and if I ever need another car I will talk to Josh. Jerry B.

kjmmarion

Apr 7, 2013

This was the best service I have ever received. My wife and I were greeted as soon as we walked in the door. We gave them our prices, stipulations and demands .They went to work right away and never even tried to finagle with us. I will never go to another dealer again. Their customer service was exceptional.

rich davis

Mar 29, 2013

my salesman was ivan and he was on the ball. i was working with a short time period and he stayed open after hours for me and made sure i was satisfied before i left. thanks ivan

Very Satisfied

Mar 29, 2013

After visiting 10 dealerships and being harassed by 13 salesmen while doing our homework, we stopped at Hove Nissan and met Ivan Garcia. he was patient, knowledgeable, and let my wife and I make our own decisions. he was prompt to fax me information (at my request) that he could have easily had me research myself on the internet. The entire staff was friendly, professional, and proved competitive when it came to price. Ivan, and the whole Hove team made a dreaded task a pleasure. After we decided on a new Altima, Ivan found us the one we wanted and delivered it like he said he would. Fantastic to find a salesman and a dealership where a handshake still means something.

Maxima Buyer

Mar 4, 2013

As a senior citizen, I have purchased many new cars over the years. My recent experience with Hove Nissan in general and my sales consultant JR Lancaster was by far the best experience I have ever had. There was no game playing. Everything was above board and handled very professionally.

LaFlamme

Mar 3, 2013

Thank you for everything that Hove did! We had a great experience with buying our first brand new vehicle. Excellent customer service. Thank you!

a clayton

Mar 2, 2013

My husband and I had an unexpected experience while purchasing a new Altima at Hove Nissan. We walked in and browsed around without anyone interupting us or trying to steer us toward any particular vehicle. We were not rushed or pressured to make any purchase. We felt in control of our decision making process. Our sales consultant, Ivan Garcia, was very friendly and extremely patient during our indicisions and uncertainty. He displayed in dept knowledge of the vehicles and most of all, inventory. After receiving excellent service, I would strongly recomend Hove Nissan to all my friends and relatives.

Coach

Feb 22, 2013

I would like to applaud the Hove Nissan Dealership for going far beyond our expectations during our resent purchase of our new Nissan Murano. The sales team was knowledgeable and thorough involving all aspects of the purchase. They worked within my timelines and completed the transaction to our complete satisfaction. Ample time was provided to explain the car features and provide contacts for future questions and maintenance. I was pleased with my experience and will highly recommend Hove Nissan to friends and family.

SeanKerr

Jan 26, 2013

During my search for a new Murano I contacted several dealerships. Hove Nissan and particularly RJ Lancaster proved to be supreme above everyone else. We talked initially via email...he made me a favorable offer for the Murano we wanted, we visited the dealership, he honored the offer and we bought our perfect car. He spent time showing us the car's features after purchase even though he was attending to other potential customers inside. Honest guy. Great buying experience.

teach2

Jan 12, 2013

I had an accident and needed a used car on a tight budget fast. There man Ivan really came through. When there was an issue with one of the vehicles (problem with financing a Canadian title) these guys went the extra mile finding me an alternative car that was just as good and friendlier to my budget. They will definitely be at the top of my list next time i need to look for a car. I never thought I would find a good replacement my old Saturn dealer until this.

Bdedecker

Jan 10, 2013

Excellent customer service and knowledge at this dealership - would highly recommend! Terry in finance and John in sales are top notch to deal with! They made our car purchase a seamless experience!

Local teacher

Jan 9, 2013

I had an accident and needed a used car on a tight budget fast. There man Ivan really came through. When there was an issue with one of the vehicles (problem with financing a Canadian title) these guys went the extra mile finding me an alternative car that was just as good and friendlier to my budget. They will definitely be at the top of my list next time i need to look for a car. I never thought I would find a good replacement my old Saturn dealer until this.

txborn87

Jan 9, 2013

While I was visiting family my mother needed a new car, so I decided to help her in this process. I've never been a fan of buying a car from a dealership. The majority of places I went to I felt pressured and uneasy. We ended up at Hove Nissan and met Josh and he changed my perspective on car salesmen. He was very friendly and had a great attitude. You could tell his sales approach was to inform me and my mother 100% and help us make the best decision based on what my mothers needs were, and not the needs of a commission check. My mother loves her car and the experience we had at his dealership and with him. We'll be recommending this dealership to anyone we know looking for a car. Thank you Hove Nissan and thank you very much JOSH!!!

lakenn2

Jan 8, 2013

I found the exact car I was looking for online via AutoTrader, and it took me to Hove's website. I called them up immediately and they were very friendly and helpful over the phone. I learned about the car and it's history, and was able to make a decision on purchasing the vehicle before I even made the trip to the dealer. I got an awesome price on a barely used 2013 Altima. I drove about 100 miles to get there, and everyone was expecting me when I arrived. It definitely had a very friendly atmosphere. RJ was very knowledgeable of the car, and very easy to work with in getting everything finalized. I would definitely recommend Hove Nissan.

chris harsha

Jan 8, 2013

Purchased a 2002 Ford F150 November 30,2012 and found blown head gasket December 17,2012. When asked what Hove will do to make this right, I was told "what do you want met to do about it?" In discussions with other dealers they have said they'd have at least repaired the truck at their expense in the time frame that this has happened.

Dawn K

Jan 6, 2013

I bought a 2013 Altima from Hove Nissan. The experience was great. No pressure and the paperwork did not take a lot of time. Terry Schwartz was very professional

Barb Hensley

Jul 24, 2012

Not being a big Fan of purchasing new vehicles, I am taking the time for this review because Hove and Josh made this a wonderful experience. The people of Hove are professional and treat their customers with complete respect. Thank you. We go back to Hove!

carolyns

Jun 7, 2012

Normally car shopping for me is a dreaded experience. At Hove this was not the case. Felt no high pressure sales pitch from Seth. He was personable as well as very knowledgable about the vehicle I was interested in putchasing. He answered all of my questions and I was able to complete a deal without a lot of wasted time. I would recommend this salesman and this dealership.

lyolich

May 23, 2012

The service and cooperation from Hove and my sales representative; RJ Lancaster was excellent. With as many cars I have purchased and or leases your dealership is outstanding. Being a Customer Service Manager myself I understand the importance of servicing customes and believe me wherever I go I look for this.Outstanding job and greatly appreciated!Thank you,Lou Yolich

mary_krieger

May 19, 2012

I was great to buy a car from Hove Nissan. It took very little time to do paper workan I was on my way home. I wish other dealerships were like that.

used car specialist

Apr 29, 2012

It would be nice when the dealership put a car on the internet..to disclose everything wrong with the car..since gas prices are not cheap..allow the consumer to decide whether th drive far to come see the car..in most cases ..most people would not..but the salenan when called pretty much lie and say nothing may be wrong with the car to only drive 40 or so miles to find the car is a piece of junk..and then don't even offer gas money..

ordmm

Apr 5, 2012

When a dealership decides to sell a used car they should first make sure the care is safe to drive.NO Cracked Windshields.No check engine lights..at least erase it...and make sure all doors open up.....from the OUTSIDE...GAS is not cheap these days..Many people see your cars online and many live far away..but for a good deal will come in to buy a car..make sure these safety items are on your website so people can make their own decision to make the long haul out there to take a look at the car..In My humble opinion..the dealership should compensate folks for their gas especially.if they're not going to be upfront about the vehicle when u call about it..

monstarr1234

Feb 11, 2012

I never thought I would find a car buying experience enjoyable, but that is exactly the way I would describe my experience with everyone at Hove Nissan.Everyone there was very friendly and hard working, from the sales people to the sales manager, all the way down to the porters working in the service area.They took their time to work with me and listened to all of my wants and needs, and patiently dealt with me as I drove and looked at several different vehicles that I was interested in.I'm happy to say that I am now the proud owner of a used 2006 Nissan Altima 2.5 S that is basically in show room condition and has only 50,000 miles on it, and I got it at a great price.They have a huge inventory of new and used vehicles there, and have some of the best prices Iv'e ever seen, and at no time did I ever feel pressured by anyone there.I would highly recommend them to anyone who is looking for either a new or used vehicle, and they have made a life long customer in me.

mxmommy78

Feb 2, 2012

My husband and I traded for another used vehcile...Great service...Good People to work with! I even got the manual I requested in timely manor!

jroe2510

Jan 28, 2012

My husband and I drove from 2 hours away after I spoke to RJ on the phone about a 2007 Ford Focus and he was straight forward and honest (I know a car salesman being honest right???) Everything he said about the car and our trade in was exactly true and we purchased the car that day. It was the easiest transaction on buying a car I have ever had. RJ is a honest person and it was a pleasure to do business with hm. I had a problem within the first few days of buying the car but Hove stood by us and fixed it right away for us. I would be happy to do business with RJ and Hove in the future! UPDATE: We have owned our car for 10 months and we couldn't be happier. The few minor problems we have had with the car the extended warranty has kicked in and we have a small deductible to pay, that's it! I will be looking for another car in the near future and RJ is the only person I want to purchase a car from. He made our first trip worth the drive and I am looking forward to dealing with Hove Buick and RJ again. "

joslharris

Jan 28, 2012

I travelled over 100 miles to visit this dealer. I was dealing with them via internet and their follow up was timely and comprehensive. RJ Lancaster was outstanding. The cars I wanted to view and drive were ready and there was no "down time". On my journey there I picked up a nail or something in my tire...when we noticed it was low RJ arranged to have the tire repaired while we test drove cars. Although I did not buy I was impressed and satisfied with the whole experience. I offered to pay for the repair and they let it go at no charge! If you visit this dealer, and you should, see RJ and visit the service department. Great bunch of people. I am happy to recommend HOVE BUICK NISSAN to anyone interested in not only new but a used car as well. Thanks!

tgentry2

Jan 27, 2012

I thought I needed to go to a "mega" dealer in the near suburbs to get a great deal on a Nissan. I could't have been more wrong! Bought my wife a Rogue from RJ at Hove Nissan. He knew his stuff and listened to what she was looking for and got her exactly what she wanted/needed. Never pushy and very knowledgeable salesperson. Best thing is when the wife has issues with technology she has RJ via text to answer her questions. Priceless!!!!!!Tim G

ahdz130

Jan 27, 2012

After being in a unexplainable, STRESSFUL, and terrible situation at another dealership, someone referred me to RJ. It was night and day. RJ was very thorough in his explanation of the financial aspects, and details of my car. He was very professional, yet added a personal touch of reassurance and comfort about the whole experience. I strongly recommend and encourage anyone to visit RJ, because I know they will get the best.Thank you again RJ!!Anabel

travislhodges

Jan 27, 2012

RJ brings a whole new level of professionalism and understanding to the whole car buying experience. This is my second car purchase from him within the last three months. He does whatever it takes to line up the right vehicle, and make the business/paperwork aspect of it seamless. I can honestly say, I have never had such a pleasant and "honest" experience at a dealership.With much respect, thank you RJ.

JLC0064

Jan 23, 2012

I can say that when attempting to purchasing a used car, trust is essential. My experience, from start to finish, at Hove couldn't have been better. I had been to a few other local dealerships in the area, but my experiences didn't even come close to the level of customer service I received at Hove. Julie was incredibly helpful and obviously very knowledgeable about the inventory on your lot. The finance process was as equally painless and I felt very comfortable with the bottom line. I ultimately ended up purchasing a used Altima and I couldn't be happier with it's performance. I live about an hour and half away from Hove now, but will continue to show my patronage because of the level of service they provided.

mrbtime

Jan 16, 2012

I had a very good experience. The whole sales process was easy. I did not feel pressured at all. Jim was very easy to work with, and helped me feel great about my purchase. The best prices, and would highly recommend anyone to come to this dealership! I will be back again for my next purchase.

joseph

Oct 12, 2011

I travelled over 100 miles to visit this dealer. I was dealing with them via internet and their follow up was timely and comprehensive. RJ Lancaster was outstanding. The cars I wanted to view and drive were ready and there was no "down time". On my journey there I picked up a nail or something in my tire...when we noticed it was low RJ arranged to have the tire repaired while we test drove cars. Although I did not buy I was impressed and satisfied with the whole experience. I offered to pay for the repair and they let it go at no charge! If you visit this dealer, and you should, see RJ and visit the service department. Great bunch of people. I am happy to recommend HOVE BUICK NISSAN to anyone interested in not only new but a used car as well. Thanks!

Z06

Mar 17, 2011

Bad guys sell bad cars ! They advertised a 1970 corvette convertible in autobuy - I had contact with a guy called landcaster he was the salesman - Im from germany and so I ask him about the condition of the car. He response very good condition no damage - paint and everthing in very good condition. This I got printed by serveral emails also for documentation he send me about 33 photos. I bought the car because I trust a dealership which sells also cars from Nissan and GM ! But what I received after a few weeks over here was a great piece of s**t !The car has serveral demages - the paint was very bad - the electrical has many bad circuts - and at all as we take the car on a lift we see that this car has had a very bad accident and the frame has a big demage.But this is not all the bad demage was repaired by stupid people so bad that you can throw the car on a junkyard !This company ripp me off 22.000.-- $ for a frame demaged corvette and they don`t feel bad !Serveral emails I send - getting no response - and Im sure they know that they sell a piece of s**t !My warning about them - don`t trust what they say - I have to go to a layer to get my money back !This is a fround - they sell a car what has a very bad accident for a lot of money !