Used Cars for Sale at Hyundai on Perryville in Rockford, IL

goffman.sarah

Oct 11, 2016

David was friendly. He spoke with me and my husband instead of just my husband like most dealerships do. David answered all of my questions. David convinced me to purchase one of the technology packages for my vehicle. I am glad I did. I have no buyers remorse. Pat helped us setup the phone and explained all of the features in details. David was off the only day we could pick up the car. Pat did a wonderful job. She was extremely nice and open to questions. Thank you.

firefighter207

Oct 8, 2016

I had a wonderful experience at Hyundai on Perryville. The staff and Jim took care of me extremely well. I would recommend to anyone to purchase a car from them.

vicmorales636

Oct 6, 2016

I went to service my car first and as always, Robert a was fast and efficient with great customer service. In the meantime, Pat Carter and I spoke about a preapproved letter received for financing a car and what my wife wanted....Pat Carter is incredible...very professional and honest. Pat not only worked out the numbers with Jim, she found the exact vehicle my wife wanted. I wanted this to be a surprise for my 20th wedding anniversary and wanted the car at home while my wife was out of town and she accomplished that. I would never buy a car from someone else. Roberta in service is a gem, what a pleasure to deal with her in service and Mike in service has great rapport with customers as well. Pat, the GM, and Jim in finance were prompt, cordial and efficient. One thing to add...bring back the "5 oil changes and get 1 free" program....this is a great incentive.

Larry Mein

Oct 4, 2016

I am not ready to purchase the vehicle we want but the online sales department set me up with some links and when I am ready, I am definitely giving them the first chance.

dsweeney85

Sep 30, 2016

This is the second vehicle I've purchased from this dealership and both times everyone I worked with was very kind, great to talk to, and made sure I was taken care of. They have a great staff!

hammerrn1

Sep 24, 2016

Not a good experience! Luke Jensen was the least bit intimidating, went out of his way for me and my family! He was very personable and made things RIGHT after many bad experiences during this purchase! I wish I would of started my purchase with him!

Victor Morales

Sep 21, 2016

I have been talking to Pat Carter about getting an SUV for my wife for a few weeks now but had not made a decision yet. I went to do oil changes on both of our cars. Mine was first...Roberts and her coworkers in service are superb, but when I went to do my wife's car Pat Carter approached me to tell me that they could get me approved for a brand new Tucson AWD for my wife so she could be safer in the winter. There was no hassle, no waiting and surprisingly fast financing process. Pat Carter didn't give up on me and did exactly what she promised. No lies, no gimmicks, no false hopes....exactly what she promised came to fruition. I met Pat...the new GM, and also Jim...the finance guy and they both have incredible personalities. Even though they are there to make money, they showed that they care about my satisfaction as a customer. Pat Carter was a top gun thru the whole process. Way to go...everyone should buy from here

amie.orr102415

Sep 11, 2016

Love my new 2016 Hyundai Tuscon Sport! My husband and I were dreading car searching but Brad and his team were great! I feel we got a decent deal on the price of the vehicle and a great rate with Hyundai financing. I would definitely buy from Hyundai again and recommend to my friends. Overall it was a great car buying experience and a good customer experience.

ja9weiss57

Sep 9, 2016

Posted hours stated open 8:30 am, we got there at that time but had to wait at least 45 mins before we got any sales rep. to help us out. Was told by a female employee about 10 mins of being there that the sales people were in a morning meeting. Thought it was strange that their meeting was when customers start coming in, not before business hours. We could have left, but we waited because we wanted to see a car we had our eye on. So what should have taken about 2 maybe 3 hour the most, turned out being 5 hours at the dealership. It wasn't like our credit was bad, we both have excellent credit.

SH

Sep 6, 2016

This is the 2nd time I have purchased from this dealer. I have been pleased with the service, professionalism, integrity and great sales process. My trade in went very well and the new purchase was perfect. The things that I had asked for in the vehicle were communicated within the sales department and what they picked out was spot on. Could not be happier. Will use them again.

Kevin J

Aug 29, 2016

Patricia was the best. Very knowledgeable and easy to work with. Jim was great figuring out all the financing details. I would highly recommend Hyundai on Perryville!

slefevre007

Aug 23, 2016

Brad and Lucas were fantastic to work with. While they cleaned up my car and gassed i up, I was introduced to service. I was explained the maintenance schedule and servicing discounts. I drove used Accords, Camrys, and ALtimas for about the same price and quality. I purchased a NEW Hyundai with 9 miles on it!! Very pleased!!!

nelson7072

Aug 22, 2016

Very happy with the buying process as it was quick, informative and I was able to buy at a price that was fair in a short period of time.

aarongee

Aug 11, 2016

Very good experience with great sales person. Jim was very attentive to details and very professional without being pushy all. Highly recommended. It is refreshing to be able to keep business local again in the Rockford area.

Jer & Di O.

Aug 11, 2016

Pat Carter is a super saleswoman, friendly, informative, & patient. Dave Frye gave us an extensive test drive in her absence, & Jim Miller got our final sales papers quickly. Edgar Suarez found the car we wanted out-of-town & got it to us when we wanted it.

tgroeninger

Aug 3, 2016

Entire process was easy. Pat Carter was easy to work with. A true professional in all aspects. She made the process work for us. Will contact her when we are in the market again.

Jann316

Jul 28, 2016

I want to thank Brad Ferwerda, for the great service and consideration. He was so thoughtful and he andEdger went out of there way to get me the car in the color I wanted. I also want to thank Lucas DensonFor spending so much time with me and explaining everything about the car. I'm sure I will be calling him With more questions. Thank you for your great service. J Laird

chrisderango

Jul 21, 2016

This is the third car I've purchased from these guys in the last 3 years. Luke Jensen has been our salesman on each one, and GM Pat Rosenberg was heavily involved in this most recent deal. Super straight forward negotiation, with the sale price beating a very good quote from a high volume suburban dealership. They were completely transparent with where their price came from, and their numbers jibed with what I already knew from my homework. We agreed on a price in about 20 minutes, and they tracked down and delivered a vehicle in the color I wanted within 24 hours. When I was available to take delivery, Luke couldn't be there, so Patricia Carter stepped in, and did the delivery process with my wife (her car). Patricia could not have been any kinder, and my wife couldn't have been happier with her approach to explaining the features of her new car. Start to finish the whole process was a low stress as it could possibly be, with a great deal and no bad surprises. I'll be back for my next car when the time comes.

simonmontez696

Jul 21, 2016

great experience , we were treated with overall great hospitality . thanks lucas denson for finding a car to fit our needs . you did great . thanks again Hyundai on Perryville . we defiantly will be returning !

Abby B.

Jul 21, 2016

Not only the sales team but everyone I have come in contact with has been extremely helpful!

Brian Denson

Jul 19, 2016

We purchased a used vehicle through a Salesman named Lucas Denson he was very kind and considerate. He listened to what we wanted and did his absolute best to make sure we were satisfied.

JAKSLK15

Jul 18, 2016

Couldn't be more happy with my experience at Hyundai on Perryville! Dave was a great salesman, not pushy at all. Jim in finance was awesome as well. Not only did he take the time to go over some things on our credit reports, but he came up with a couple options that worked for my husband and I and suggested what he thought was best, but didn't push anything on us. Great experience and a great deal on my 2016 Elantra! I would definitely recommend them and I'm certain we will be repeat customers!

justin-0982

Jul 16, 2016

Went to many different places in Rockford and after them all we returned to Hyundai on Perryville due to the customer service. From start to finish they were wonderful. Were not pushy and from start to finish the experience was great. We had all of our questions answered. Brad really connected with us and Lucas was right there to answer any questions we had.

Josh and Steph K

Jul 16, 2016

Couldn't be more happy with my experience at Hyundai on Perryville! Dave was a great salesman, not pushy at all. Jim in finance was awesome as well. Not only did he take the time to go over some things on our credit reports, but he came up with a couple options that worked for my husband and I and suggested what he thought was best, but didn't push anything on us. Great experience and a great deal on my 2016 Elantra! I would definitely recommend them and I'm certain we will be repeat customers!

deborahbambino1185

Jul 5, 2016

I just loved working with Lucas. everyone at the dealership were very friendly and helpful I will enjoy taking my car for it's expected oil changes

Still looking

Jul 4, 2016

I went there because they called me and told me that they had the car that I wanted to test drive. I got there later that afternoon and it had sold. The salesman really didn't understand what I was looking for. He didn't listen very well.

The Fordams

Jul 2, 2016

It was time to trade our old cars for new ones that would provide peace of mind and soul. Patricia listened to our wishes allowed us to review what inventory was available. My wife and I picked what we both wanted and we are both very happy with our new car and CPO choice.

becky.briscoe

Jun 30, 2016

Everyone was very professional, but friendly and helpful. Loved that Jim connected my phone to bluetooth in car, showed me how, so I can connect my husbands phone!

yakeyg

Jun 30, 2016

Couldn't have had a better buying experience! Above and beyond service! Not pushy at all, very informative and friendly personable staff! I will definitely be back to buy another vehicle from Hyundai on Perryville!

Dawson123

Jun 26, 2016

We stopped in on a late Friday afternoon without an appointment with a/c issues on a new vehicle (purchased in Ohio) & the friendly staff fixed the issue and even washed the vehicle before we were done! Awesome service by Adam Hendrix & Jim Scheidt.

angelique.carter87

Jun 23, 2016

The staff at Hyundai on Perryville were friendly and attentive. Pete listened to what I wanted and showed me the car I wanted. David was friendly and knowledgeable about the car and answered any questions I had. Edgar and Jim remembered me from when I bought my first hyundai 3 years ago. Remembering customers is really important and makes them feel important. Pat was so kind and went thru the features of the car. I was in the dealership longer than expected but the staff was funny and I had a good time. Overall great experience! If I wasn't moving,I would come back here for all my car service needs.

Carman.frank1958

Jun 15, 2016

Patricia is a great asset to your company! We feel comfortable with her and she addresses all our concerns! She knows how to work all the functions of the car. This is second car we bought from Pat!

psykojedi

Jun 13, 2016

I had the intention of looking to see what was available. Dealership went out of way to find the vehicle that best fit me at a great price, not pushing whichever was the next to get off the lot. At no point did I feel pressured to do anything.

bassclarinets

Jun 13, 2016

When I went to the dealership, I had the intention of looking to see what was available. I did not intend on buying a car that day. Lucas, at the dealership went out of way to find the vehicle that best fit me at a great price, not pushing whichever was the next to get off the lot. At no point did I feel pressured to do anything. We started by wandering the lot and looking to see what used cars caught my eye (and budget), then went in. Lucas was amazing and helped us get the car that we liked the best. Since it was from a different state (the car) originally, it had no front plate bracket, so before we left the lot with the car, they had one on order (that was in the next day). The whole process of buying was smooth, easy, and felt non-pressured. I'd highly recommend this dealership!

grmaanderson

Jun 11, 2016

We were very pleased with a pleasant stress free atmosphere. We really also like the service department. The financial service was also terrific. Really enjoyed the free soda pop offered to us.

Whispoo

Jun 9, 2016

I had no issues with the professionalism of this dealership team. I was given all the time needed in my test drives and any questions I had were answered in a timely manner. Overall, a very good experience.

George

Jun 7, 2016

This dealership does a fantastic job with customers looking for an automobile. My salesperson, Pat Carter was probably the best I have ever had when dealing with the purchase of a car. She was professional, knowledgeable, and cared about my questions and concerns and what is most important took care of them. The leasing was handled smoothly and I understood the process. Since I leased my last two cars from Hyundai I also would like to thank the Service Department. This dealer has a first class group of techniticians and customer reps. Roberta, has taken care of my questions and concerns and service stops through 3 cars and is a part of the reason I keep coming back. I love the Hyundai product but a good part of the reason I continue to deal with the brand are the people I have and will work with at this dealership. Bravo!

Ruth Schampier

Jun 6, 2016

When I drove into the lot at Hyundai on Perryville in Rockford, Dave Frye welcomed me by walking out of the dealership and approaching my car with a smile and asking me how he could help me. From that moment on my experience was nothing but superb...even down to inviting my bichon/poodle dog, Mattie, to come into the shop to join us for our preliminary interview. Dave was a perfect gentleman as he seated us in a living room setting and offered me coffee or coke and we began our investigation into exactly what I was looking for. Having not financed a car since I purchased the 99 VW Jetta I drove in with, I wasn't even certain I would qualify for new car. But a new RED car was my first desire, with payment limits. Dave immediately went to work to see what could be done to meet those desires and within a half hour, we were out looking at new cars and driving different models that fit the description of my first choice. It was very exciting and everyone in the store and especially Dave treated me like family and even charmed my little dog at every turn. I was at home there and had no desire to look anywhere else. One thing I noticed was that Dave was always asking questions and always listening for clues as to what really sparked my interest about each car and what excited me the most. He was intentionally trying to find me the perfect car to fit my personality, my style, my look and my pocketbook from the moment we met. After driving and looking at several new cars, he walked me to a used Chevy Cruze, 23,000 miles, bright red, all leather interior, all the high tech amenities I could ask for and suggested it was like a little BMW....when we opened the door, and I got in, sat behind the wheel, I just knew it was my car.....exactly what I wanted and he knew it too. He had steered me to the exact car for me over the course of the hour and half I was with him searching through the other cars. WHAT A PRO. The rest was magic. He met with the manager and the paperwork was given to the financial manager, Jim Miller....who worked the financial paperwork to provide me with a six-year warranty (another feature that was important to me), payments that were within my budget (below $300 a month) and even threw in a three year warranty on the interior and exterior cleaning and maintenance. I was in tears of joy when I left the next morning with my new car and left behind the car I had driven every mile of life out of....and they even gave me a small trade in allowance for it. Even though I've said a lot of words---there are no words to really praise these guys enough for the way they treated me while putting this deal together...and I only wish you could see this car. Later that weekend, my son surprised me with a visit from Seattle for my Birthday. He works at Campbell-Nelson Volkswagen in Seattle, WA. and has been in the car business for 20 years. He drove the car and said it was awesome...congratulated me on making an excellent choice....getting his endorsement was the icing on the cake. GREAT DEALERSHIP. GREAT STAFF IN DAVE FRYE -- WHO HAS BEEN IN CONTACT WITH ME TO ANSWER SOME QUESTIONS AS FOLLOW UP AND GREAT FINANCIAL WORK UP FROM MAN OF THE MONTH -- JIM MILLER. THANK YOU ALL SO VERY VERY MUCH.

svaldez13

Jun 2, 2016

I was referred to your dealership by a close friend to See Edgar Suarez. I dealt with Patricia Carter, she was very patient with us as we had totaled our other car and were in a very destressed state in looking for a new car. She explained all our options. Finally Edgar,Patricia and Jim got us what we wanted and needed. Thank you for all your help.

conusgene

Jun 2, 2016

When I arrived to the dealership I was hoping to find Patricia Carter because I had heard good things about her. When I arrived to the showroom she was the first person to greet me. I was very surprised and very pleased with her knowledge and professionalism. She took the time to explain the vehicle and the service department to me. I am very pleased with the Elantra that i purchased. I would highly recommend this dealership, the Elantra and Patricia to anyone looking to find a new vehicle.

JUDITH LONG

May 29, 2016

I saw a used car on the dealership website that matched my budget and my needs. From the point of contacting Pat Carter till I drove the car away, the customer service was excellent. Pat patiently and clearly explained to me the features of the car, She obviously knew her product; did not oversell it and let me have some space to consider the final purchase. Once we finalized the purchase, she shuttled me over to my son's place of work so that I could return his car. By mid-afternoon I drove away with a very nice used car confident that I had a sound car that I could afford! .

Melissa123

May 26, 2016

I did not purchase my vehicle here and it is not a Hundai. However, I stopped in while on a business trip with a broken license plate and these kind people fixed my plate and did not charge me. I will be coming here for all of my service needs in the future and would buy my next car here. What a great experience!!!Highly recommended. Giorgi Arbisi helped me but everyone was VERY friendly!!!

Hyundai 41

May 24, 2016

It was an very great expirience.They're communication was exceptional through out the process n my salesperson was very informal n kept me informed of my process n I felt right at home.Thank u.

sawred75

May 23, 2016

Got exactly what I needed. It was a nasty rainy day, but Jim still came out to greet me and walked in the rain with me as I looked. Everyone else stayed inside. The down side would be amount of time I spent there to complete the entire process.

Donna Quam

May 18, 2016

Everyone was helpful and professional. I will definitely recommend pat carter. She is a great sales woman. Tony Arbisi took good care of me as well. I will return to Hyundai on perryville

JB

May 12, 2016

We have purchased 10 Hyundais from this location and couldn't be happier. Our salesperson was Pat Carter-Keller who is very knowledgeable about Hyundai. She makes car buying an enjoyable experience. We highly recommend this dealership and especially Pat Carter.

Crazy Grandma

May 12, 2016

My sales team of Jim Scheidt, Patricia Carter & Jim Miller made my nerves disappear. I hadn't purchased a vehicle for 10 years & they all were very kind & knowlegable. Explained everything to me & made me comfortable. I love my new Tucson!

wgoldsand

May 9, 2016

I traded in my 2013 Sonata Limited because of the new safety technology now available. The 2016 Sonata Limited with the Tech Package was perfect. Hyundai has made a number improvements since 2013. Hyundai is not always the first to jump in with new ideas, but when they do they get it right. After we had agreed to a price on the new car a group of the staff worked to get it ready. That day on the way home I had the brightest car on the street. It may not look as clean now but it is the best car on the road. It is always a pleasure dealing with the staff at Hyundai on Perryville. I send my wife there for service on her car with confidence knowing that she will be treated just as well as if I was standing next to her.

cmolander

May 9, 2016

I have bought two vehicles at Hyundai on Perryville; a Sonata in 2012 and a new Santa Fe Sport recently. Luke was my salesperson and he was outstanding, very good to deal with. The General Manager, Tony, came over to shake my hand and thank me for my business. The financing was smooth and Jim was a pleasure to work with. I would recommend this dealership to anyone looking for a new vehicle.

Lyndsey86

May 9, 2016

I had a great experience with everyone! Very helpful! I got the car I wanted and I'm very happy with everything!! I would highly recommend Hyundai on perryville!

langodster

May 6, 2016

I believe this is the 6th new car I've purchased from this dealership and the 4th consecutive I've purchased from Pat Carter. When I'm ready for the next car I simply call and ask to speak to Pat. She immediately recognizes me, remembers my preferences and requirements for a car. About the only question she has to ask is "Silver again or do you want to change colors?". Really takes the stress out of new car buying.

dzavala1908

May 4, 2016

Everything I thought buying a brand new car would be. Lucas answered every question we had and helped me pick out the right car for me. Edgar and Patricia treated us like family. I will definitely go back for the Santa Fe in a few years.

verona820

Apr 30, 2016

Everyone was exceptional and very nice! Alot of people were helping me and it was great! I will recommend hyundai on perryville to everyone i know!

CHAR/DON DOYLE

Apr 26, 2016

I HAVE ALWAYS HAD VERY FRIENDLY SERVICE REPERSENITIVES WHEN EVER I GO TO HYUNDAI. I HAVE ALSO WORKED WITH SALES PERSON PAT CARTER WHO IS ANOTHER GREAT ASSET TOO YOUR DEALERSHIP.

loppnow

Apr 20, 2016

All members of the TEAM, (GM, Sales, Finance, Service and another Sales Rep that put my license plates on) made this a Pain free Process!

mepleased

Apr 17, 2016

Brad Ferwerda helped me find the Elantra that was equipped the way I wanted. He was fun to be with and knew which cars would appeal to me. With his help I selected an Elantra and he went with me for a test drive. Before I started the test drive, Brad showed me how to put the steering wheel, driver seat height and use the back-up camera. I had had a 2010 Elantra before but this 2017 was great. When we were waiting for some paperwork to be finished, Brad offered me some coffee or water and we had a friendly chat. I couldn't have asked for a more congenial and knowledgeable salesperson. I lucked out getting him!I felt so at home and everyone was very friendly. I'll certainly use Hyundai on Perryville as my "place to go" for excellent service. It was the most pleasant car buying experience I've ever encountered. Thanks to all!

cesarfv_21

Apr 15, 2016

They all were very friendly and professional with all the proces and everything, i would definitely retunr for another hyundai car when i buy my next car

Erin

Apr 6, 2016

My husband and I bought 2 new cars last week! Our salesman Lucas was the best! By the time we finished all the paperwork everybody there knew us by name! Would highly recommend this dealership! Didn't feel like we were just a sale to them!

dartqueen5

Mar 22, 2016

everyone was very friendly. offered coffee while waiting. even went and got it with the right amount of sugar. Had time to check all cars in the showroom.

ladylt13

Mar 21, 2016

"I couldn't be any happier and the overall outcome was very satisfying! Pat and Edgar went above and beyond to make me a very ""happy camper""."

Zachariah

Mar 17, 2016

Me and my mother came into Hyundai looking for a newer vehicle and spoke to Lucas, Lucas was extremely kind and made us feel Highly comfortable about being there . Showed us multiple vehicles and we ended up deciding on the 2017 Hyundai Elantra Limited . If you want great service and a friendly not pressuring salesmen talk to Lucas He will gladly assist. thanks again for making this process as painless as possible.

Krystal G.

Mar 17, 2016

I worked with Lucas Denson to get the perfect car for me. I had certain qualifications I needed for my new car and I knew I could count on him to fulfill each one. After he did extensive research on numerous cars, Lucas delivered on getting my dream in my driveway. It was a great experience working with him and I would highly recommend his service.

nangram123

Mar 17, 2016

I have purchased two used vehicles through Hyundai on Perryville. My first experience working with the dealership and Pat Carter, led me back to them for the second. Pat helped me find a used vehicle for my teenage daughter the first time, which is not an easy task. She was patient, kind and dedicated to finding her a car. More recently, I purchased a GMC Terrain for myself. In Pat, you have someone that listens and understands your needs and then gets to work! She is truly dedicated to her customers. I worked with Edgar Suarez on financing and he did the research to get me a great rate on my loan. Thanks to the whole team at Hyundai on Perryville. Love my Terrain!

chrisderango

Mar 15, 2016

I've bought 3 cars from these guys, and I'll buy again in the future. Luke has always been a great help in sales, and Tony and Edgar will make sure they are competitive with any dealer on price (including the suburbs). When I've wanted a car they don't have on the lot, they get the one I want quickly, and the price is the same. Absolutely happy with the process every step of the way. Strongly recommended.

kdsx813

Mar 11, 2016

We were impressed with the Accent that we viewed at the car show. We were shown a few at Hyundai on Perryville and were taken on a test drive. My wife and I loved the Accent hatchback that I test drove and we decided on purchasing it. We were treated great throughout the entire purchase and trade-in experience.

milton2421

Mar 11, 2016

I have already recommended this dealership to one of my friends who is interested in a Tucson. Love my tucson, everyone was so helpful and patient with us

anonymous1

Mar 1, 2016

Last year my sister was in to purchase a $40,000 vehicle. She's young, but she's smart. They wouldn't make her any good offers. This year I was in to purchase a new vehicle. My salesman was great, but when it came to numbers, the price they have me was a joke. They said their best was close to $500/ month on a Sonata. I got the SAME exact car at another dealer for close to $300/ month. We're young and we're girls; that doesn't mean we're naive. Make sure what they're giving you is THE BEST. Do your research. Look around.

Sherl91

Feb 28, 2016

Brought my 2011 Sonata in for recall work and ended up trading it for a 2017 Santa Fe Sport.Brad was our salesman and we actually looked there for 2 days and felt no pressure from anyone there Brad was so helpful in getting us a good deal on my old car and also on the new carEdgar did a wonderful job on our financing and Lucas did a excellent job on setting everything up in the new car for Sirrus and Blue link and our 1st oil change is also st up...I can't say enough good things about this dealership. They are truly great to go to and very easy to work with I highly recommended them.Thank you Tony for your help and having very knowledgeable employees

Jhernandez

Feb 26, 2016

I was able to get the car that i wanted with a breeze at a great price. All associates were very helpful and knowledgeable on any questions i had on my new 2016 Elantra. Great service and would definitely recommend them to anyone looking for a new vehicle.

KAR54

Feb 24, 2016

Our experience on 2/20/2016 went very well with Brandon. We felt no pressure. Brandon was very knowledgeable. He helped us get set up with every little detail we needed to know. Bought a 2016 Elantra SE nice car and great price for a new car. Thanks Brandon.

newcarforus

Feb 22, 2016

We saw the 2016 Sonata at the Cherryvale Mall new car show. We went to Perryville Hyundai to test drive the Sonata Hybrid. We were introduced to Lucas as our salesman. He was very professional and courteous with us. After test driving three vehicles, we decided to select third Sonata that Lucas so patiently showed us. We had a very pleasant overall experience with our salesman and the dealership staff. We will highly recommend this dealership to our family and friends. Thank you!

roughcountry

Feb 21, 2016

very helpful and made u feel comfortable great communication he really cared as a sales man and just wanted to make us happy would highly recommend him

Mlowe

Feb 21, 2016

I knew my credit score was barely fair but had been needing a new truck and thought it couldn't hurt to try. I filled out the credit app online and was soon contacted by Brandon . From that point forward communication with him was outstanding. When we met at the dealer he already knew what I was looking for and had a beautiful truck waiting for me to check out. Honestly, it's so nice I wondered if it was in my price range but it was :) Then it was time for Jim to go to work for me." go to battle for me" might be a better way to put it but he got it done. Thank you sir for you're determination. I also had a trade in and was given a fair price for it. The lobby was clean and comfortable, with good coffee. Brandon and Jim were awesome. I love the truck and the warranty. Thank you Anderson for helping me break free from the" buy here pay here" no warranty vehicle and getting me a chance to build some real credit. I will be back.

Bowks

Feb 20, 2016

I'm glad we had Lucas as a salesman, he wasn't the typical pushy hounding one you're usually dealing with when car shopping. He made the experience hassle free and enjoyable.

MiaHeather

Feb 18, 2016

Lucas not only helped me understand the trade in process, but also helped me find a vehicle that had the amenities I was looking for within my price range.

Kim

Feb 18, 2016

Lucas is an awesome, down to earth, non pressuring type salesman with a great personality and really seemed to care about my needs in vehicles. He is a real asset to your company!This is my 3rd Hyundai and all have been purchased thru this dealership. The management is always fun to deal with as well as finance! Tony and Jim thumbs up! (not to mention Edgar!As for your service department, I couldn't ask for a better, more professional and caring group of people working on my car! Roberta, Bret and, of course, Mike go above and beyond for their customers.All in all, this is a great dealership with great people! Keep up the great work all of you!

Shay90

Feb 13, 2016

Came to Hyundai on Perryville for a used car & Lucas was very helpful. He was not pushy or trying to get me to look at cars out of the price range. He didn't talk to me like he was a car salesman but a friend that cared to hear about the preferences in cars. Definitely would recommend if you're looking for a new or used car to see Lucas. Such great service

Ry'sTaurus

Feb 7, 2016

Although I was a little hesitant on getting a new car and starting all over, Brandon definitely got me a great deal on a newer car with all the extras my previous car didn't have. I love my new car and I'm glad I bought it from a great dealership with a wonderful team that worked hard to get me the deal I wanted! Thanks for everything guys!

SUZMM20

Feb 2, 2016

Overall a painless experience for car buying. Dreaded having to do so. Pat Carter was awesome to work with. Dealership atmosphere is pleasant and everyone was welcoming and helpful

MATTKULICK

Jan 23, 2016

We were greeted with a sales staff that was not aggressive. They simply asked the questions in regards to what I was looking for. Within 5 minutes one of the cars I was interested in was warmed up and running outside ready for a test drive. This test drive was probably one of the longest, but it was worth it. We did city, rural, and highway driving to test all abilities. The salesperson was very knowledgeable about every aspect of the car. The car sold itself and the staff I worked with was just icing on the cake. Usually it takes a full day to close a deal. This purchase was by far the quickest. The staff were easy to joke around with all while being very professional.

janlynn

Jan 21, 2016

I'm 71 and never purchased a car by myself. I was treated with great courtesy and respect, and I got a great deal! Thanks.

DIECASTJUNKY

Jan 18, 2016

I usually don't enjoy going into a dealership to purchase a vehicle, but I can truly say that we enjoyed our experience at Hyundai on Perryville. I have already been recommending this place to my friends. Great job team!

bbm

Jan 6, 2016

second time we have purchased a santa fe, this time the sport which is basically the same as the 2009. pleased with the instrument cluster and feel that everything is laid out conveniently and easy to usr

Oz

Jan 4, 2016

This is my 3rd purchase with Hyundai on Perryville. I have purchased 2 cars over the past few years with Patricia Carter as my sales person. Patricia makes the purchasing experience painless. She helped me with my first lease 3 years ago and Pat is the reason I returned for a new 2016 lease. Thank you again Pat.

colt 45

Jan 4, 2016

The dealership was very clean , organized , and very friendly staff ! Looked to me as if the dealership service area has a lot off cars coming thru the doors and they are fast at getting them back on the road .

ADAMSPJ

Jan 1, 2016

Thank you again for the time given to me to explain the buying process. The rate I was given was excellent. Your dealership is very well laid out. It's amenities are comfortable and fulfill all my needs.

TurboLover

Dec 29, 2015

This was my second car purchase at this dealer. I would not have returned if they were not a reputable dealer. The guys handled everything very professionally. Buying a car doesn't have to be a bad experience. Just go see the guys and they will take care of you....

bbm

Dec 27, 2015

not pushy, professional.not really into long phrases, just feel that professional fits my entire experience. I have never had a problem with any visit that I have had when service was done on my previous santa fe and feel it has been a very reliable vehicle

Vegas2016

Dec 24, 2015

I had less than perfect credit going in. Brandon Weliky made me feel just as important than any other customer. He made me feel at ease through the entire process. I would tell anyone to go see Brandon if they are looking to buy a new or used car. I left with a 2015 Hyundai Santa Fe. Merry Christmas to me!!

DDEMOCH

Dec 8, 2015

Everyone in that building is an asset to Hyundai on Perryville. Whoever chose these people to work here did a fantastic job. I will continue to sing their praises until I stop purchasing my vehicles from them. I just bought my sixth and am more than pleased with my choice.

TODD.JAMES1983

Dec 7, 2015

They overpromised on some of the features, but overall I was satisfied with the way I was treated. Really wish it had Navigation. I enjoyed the environment and how hard they worked to get me the financing I needed

Tucson

Dec 7, 2015

The dealership worked very hard finding and getting the exact vehicle I was looking for. Brandon and Luke were wonderful to work with. Definitely will be back if I purchase in the future!

LRCargill

Dec 7, 2015

I went in to buy a Tuscon Sport but it did not come with the engine I wanted, a 2 liter turbo. Matt steered me to the Santa Fe Sport which does, He was very knowledgeable of Hyundai products as well as competitive brands. This is my fourth Hyundai so I guess it was pretty easy to move me away from the Mitsubishi Outlander. I love the turbo engine as I had it in my Sonata which I traded in. The Santa Fe is more expensive but for the extra room is worth it. Matt, Luke, and Brandon made the pricing what I could work with and I drove it home. Edgar did the financing for me with no hassles, and gave me exactly what I wanted. This dealership is great as they are all very well trained, knowledgeable, honest, and no pressure. They do follow-up and nothing falls through the cracks. Brandon showed me how the car works and knew everything about it. Brandon, Matt, and Luke are all excellent salesmen and I would hire them in a minute. Edgar was my finance man and a great guy.

JB123

Dec 7, 2015

I recently purchased a 2016 Hyundai Elantra from Hyundai on Perryville with Sales Associate Brad Ferwerda. I found him to be very professional, patient and knowledgeable. I never ever felt pressured to purchase anything. I would highly recommend him as your "go to guy" for a relaxed experience of purchased a vehicle!!

cjcongo

Dec 3, 2015

Simply can't say enough good things about Brandon & Jim! Not sure anyone looks forward to the process of trading in a car, but these 2 guys made it seem easy! Brandon knows his cars inside & out, and busts his hump to guarantee satisfaction...and Jim makes the finance part of the deal surprisingly simple and pain free...he's a rock star! It seems both guys missed the memo that car buying is supposed to be annoying and frustrating....and for that, I'm grateful! I wouldn't hesitate to use the services of these 2 guys again....although I'm hoping my 2016 Tucson Limited (the FABULOUS Merlot-colored one!) & I will be together for a long, long time!

GURU67

Dec 1, 2015

Great crew of people to work with at Perryville location. Friendly, helpful and patient. I would definitely recommend this dealer to anyone and the product is total quality. Keep up the good work.

Searing20

Nov 30, 2015

We worked with Dave on the purchase of our Hyundai Elantra on Black Friday! Dave and his team were very detailed and extremely helpful! My husband and I would definitely highly recommend Hyundai on Perryville.

Greg

Nov 21, 2015

Great experience at Hyundai on Perryville. Brandon does an excellent job understanding the customers wants and needs. Entire purchase went smooth no complaints at all. I appreciated Brandon's responsiveness to my many questions.

the johnsons

Nov 19, 2015

We came to look at a Hyundai on Friday the 13th and left with a new car thanks to the friendly salesmanship of Brandon Weliky. We are happy with the car and found that dealing with the folks at Hyundai on Prerryville was a pleasant experience.

AHSALAMONE

Nov 19, 2015

Great. Knew just what I was looking for. Everyone I dealt with was great. thank you, thank you. Very nice and professional... and make you feel like we are friends now.....

lsnascarnut

Nov 16, 2015

This is the first new car experience my wife has had.Brandon and the staff at Hyundai on Perryville were very professional and put no pressure on my wife and i.They answered all of the questions she had in a very professional manner.

Juliadrive123

Nov 16, 2015

Brandon is always professional and helpful. He showed us everything in the Elantra and explained how everything worked. Pat and Jim were also very professional and helpful.

supagma

Nov 14, 2015

After reviewing my choices based on my needs on line I decided that the Hyundai Elantra was what I needed. Brandon was very helpful and although they didn't have the car I wanted right away they advised me that a car was coming in that I would probably like. Well, a couple of weeks later I got a call from Brandon and the car was in. After seeing it and driving it I knew I wanted it. I put money down and the next day I drove it home.

Craig B

Nov 13, 2015

I have bought 1 new and 1 pre-owned car here in last 5 years. I love the no pressure atmosphere. Service department is also fantastic. Great staff from greeter to GM. Couldn't be happier. Thanks Hyundai On Perryville!

123M

Nov 13, 2015

This was not a good experience nor up to my expectations. When we picked up the car to drive home it ran out of gas 15 miles into the trip. When we got home, the oil change light came on. In other words no care was taken to ensure that the car was actually ready to go. With respect to the financial person, we found to very deceptive when he sold a duplicate insurance policy for which the car already had coverage through 60K miles (bumper to bumper). He did not present us with the details of the coverage, just a summary...look carefully at the details when they eventually arrive at your home.

Hans

Nov 9, 2015

Brandon and Luke have gone out of there way to help us locate unique accessories for our Genesis. These parts make our vehicle truly unique and a fun show stopper on the street in many locales!! Many thanks Brandon and Luke!John & Gail Palda

Simplypink

Nov 9, 2015

The salesmen were fantastic! We were looking to buy a new car and the salesmen were not pushy, gave us time to look around, and were there to answer any and all questions. They took the time to go over every detail of the vehicle. We are very pleased with the service they provided.

Happy Girl!

Nov 7, 2015

From the moment I contacted Brandon to the keys being put in my hand I have only good things to say. You all know your part in this well oiled machine. This is your job and you all do it with tact and some laughs. Brandon was my salesmen I left feeling good about the whole deal. PRICLESS!

SNDBFF

Nov 5, 2015

Phil was amazing! I was extremely picky and asked hundreds of questions, but he always found out the answers and seemed excited for me the entire time! He was always friendly and helpful! And I truly appreciate all of his hard work finding me my dream car. When the car arrived, Luke showed me all there is to know about everything! He got my phone hooked up and answered all of my questions! I loved my overall experience here, because I never thought anyone was being particularly pushy. Phil was so patient, and helped me feel proud and comfortable getting the car I wanted to get! Thank you all for everything! I love my new Hyundai!

George

Nov 1, 2015

Good experience at this dealership. Knowledgeable staff, personable and made sure I knew the various steps in the car decision and leasing information. All in all, I would certainly rank them as my first choice for future cars.

AMPB

Oct 21, 2015

greeted me politely and in a timely manner; friendly; took the time to explain new features; helpful; "customer-oriented"; confident; willing to listen to my questions and give me answers I could understand

Mikewillscamyouathyundia

Oct 20, 2015

This is by far the worst service department I have ever seen. The service manager Mike try to overcharge me more than what other Hyundai dealerships charge by double. I have purchase more than one car at this location and just due to the customer service in the service department I will never be coming back again.

Bobmazers

Oct 17, 2015

Outstanding service, for what turned into a hectic day for Brandon. Saw that our needs were met while still dealing with other customers. Great job on finding the car we really liked, and doing everything he could to get it at the price we needed. Thank you all again for the great experience.

Crh1976

Oct 15, 2015

Brandon was great to deal with, very knowledgeable and helpful in finding the right car for me. Not pushy, but attentive. Would definitely recommend him!!

MARKSAVALA

Oct 13, 2015

Very professional and friendly--always a great experience. We have purchased our other Hyundai's from this dealership and enjoy Bret and Roberta in service for oil changes and anything else that comes up.

JASONGERMAN7

Oct 13, 2015

Very professional and helpful staff. This group has been great and has helped us keep our cars working properly through recalls and regular maintenance . We have just purchased our 4th Santa Fe.

SHOEGAL8512

Oct 9, 2015

I would definitely come back here. This was my second vehicle purchased at this location and I absolutely love getting new cars from hyundai on perryville

KHAGERMAN09

Sep 30, 2015

I was greeted right away by Luke. He used great customer service and was never pushy. His great customer service and the Hyundai's great warranties are the reason why I chose to buy from there.

ZACHARY.ZIEMER

Sep 30, 2015

I had an absolutely great time purchasing my 2015 Genesis Coupe from this Dealership. Everyone was very friendly, and I felt very comfortable with every employee I had the pleasure talking too. They helped me understand a lot of terminology on my purchase before continuing forward on anything and I felt very in control the entire time. Not to mention, free coffee!

LEEANNS57

Sep 16, 2015

Matt and Pat were fantastic to work with. Matt was great to deal with. Pat was really good at showing us how everything works. Jim with the Finance Department was wonderful.

VCAP003

Sep 16, 2015

The staff were awesome. I felt like they cared about me, my purchase, my time, and respected my wants and needs. And I LOVE my car!

JLIGHT7

Sep 5, 2015

Pat Carter is the best! I first purchased an Elantra from her back in 2004, and I just traded that one in to purchase a new 2016 for my husband. The 2004 had close to 200k miles on it, and still ran well. I came back to Pat because the first experience had been so positive and really stuck with me over the years. I couldn't be more pleased with both the experience and also the vehicle! I will definitely be back again when the time comes!

DaddyG

Sep 1, 2015

Our salesman Brandon Weliky is a great guy to deal with. He was polite and respectful in every way and attentive to every detail. He helped us to find just the car that we wanted. Brandon was able to sell us a car without using all sorts of tricks to get us in to the Dealership. He made us feel appreciated as customers.

Mycarman123

Aug 28, 2015

Brandon was very helpful and took a great deal; of time explaining differences in vehicles and helped both my wife and I to determine the best vehicle to suit our needs...I took extreme care in showing us all the features of the vehicle we purchase...Of all the sales people we have dealt with in 47 years of buying vehicles I would have to rate him as the VERY BEST....

SIMMONSHAILEY99

Aug 26, 2015

Luke and Edgar were both awesome! I am very fortunate that I ran into both of them to help me find my very first brand new car!

CarBuyer

Aug 23, 2015

Everybody was professional and the whole experience was more or less as I expected it to be. It was kind of busy that morning but I didn't mind waiting.

MISSY1950

Aug 21, 2015

Very professional as always. Never ever a problem. Will use Pat Carter in all future purchases. As always service department is efficient and professional not only in appearance but manner.

Santa Fe Larry

Aug 19, 2015

All aspects of this new car buying experience was superior i.e, from Luke in primary sales, to Roberta in service, Brandon regarding the review of all the functions of the auto and finally, Jim who handled all the financial aspects of the purchase. I will definitely recommend Hyundai on Perryville to any of our friends to visit when considering a new car purchase.

Shelly1

Aug 13, 2015

Very helpful gave extras and filled gas tank up .they went extra mile to get me a good interest rate on loan.got payment close to what I wanted it to be and got an extra warranty to cover everything whIle paying on the loan.was shower everything on car in detail.car was given in great show room look.very clean.

gotacar2

Aug 13, 2015

I mostly knew the car I wanted after doing a lot of research on-line. Phil was very knowledgeable and respectful. He simply demonstrated without embellishing or smoke & mirrors. His honesty was quite refreshing. I had been to other dealerships and knew within minutes that the salesman had less information than I did. Phil never underestimated my ability to understand or tried to steer me into something I didn't want.The actual sale & delivery went quite smooth. I really felt that Edgar was on my side. In the past I always felt that the finance guy was the one you had to have your guard on for, I got what I needed without feeling like I left my money & sold my soul.I've never had a dealership do such an awesome demonstrating the way Brandon did. He did a great job. And, I know where to go or who to call if I do have any questions.

Cooper

Aug 8, 2015

Brandon approached us with a welcoming, not pushy, attitude. After asking what we were looking for, he showed us exactly that and didn't try to push something higher priced at us. We said we had another car, at another dealership, we were interested in and planned on going to see that as well before making any decision. I expected him to say anything and everything to keep us at his dealership, however, he told us he totally understood and before we made a final decision to please come and see what he could do for us. We returned later in the day. Brandon was busy with another customer when we returned and instead of us waiting for him to finish, he asked Phil to help us. Phil was also very friendly, without being pushy. He answered our questions, took us on test drive and worked with us to get a deal we were happy with. We returned the next day to complete the sale. Brandon took us to the service department and explained how to set up appointments and even made our first oil change appointment for us. Phil spent a good amount of time and explained all the details of our new car and even set up our phones for hands free. The vehicle was completely detailed and filled with gas. Both Brandon and Phil told us if we couldn't say we were completely satisfied with our experience, to please tell them so they could make it right. In the end, we had NO questions unanswered and no complaint with our experience.

spatrick

Aug 6, 2015

I recently purchased a used 2013 Hyundai Elantra and could not be more pleased with my experience at this dealership. Brandon Weliky made sure that I found the perfect car and got a great deal on it as well. He went over every detail of the car and made sure that any questions I had were answered before I drove away. Everything was handled with such compassion and professionalism. I will be going back to Brandon for my next car purchase in the future!

MMJKILTZ

Aug 5, 2015

good experience. like the car. would recommend to others. everyone nice, helpful. hope Hyundai stands behind their product in case I need to use the warranties. First Hyundai I have bought

RMChapman83

Aug 5, 2015

I love this Hyundai dealership. I have purchase 4 different vehicles from this same dealer, and have been very pleased each time. Everything was explained to me with great detail from the vehicle itself through the financing process, to actual delivery.I will probably be purchasing the next vehicle from here, because they make everything so great.I really appreciate their patience with me, since my company scheduled two emergency meetings during the time I was scheduled to pick up my new vehicle.Brandon and Jim, were very understanding, and Brandon provided me with an area that I was able to use for the calls.This is one of the reasons that I stick with Hyundai on Perryville.They are so understanding, and they know that sometimes things at work just won't wait for e few hours.

Realbluesteel

Aug 3, 2015

From the time we walked into the dealership to the moment we drove off in our new car we experienced nothing but professionalism. The staff was exceptionally helpful and knowledgeable. I would recommend Hyundai of Rockford to anyone. Brandon Weliky was a great sales rep who provided first class service.

JESSICAHOUCHIN

Aug 3, 2015

It was my first time purchasing a new vehicle at a dealership. Everyone was friendly and the facility was clean. Parts of the presentations/discussions/interactions were too showy. It was kept to a minimum however. Would have appreciated someone offering more options and better pricing. That part seemed less authentic. Overall it was not a negative first experience. I will recommend the Hyundai brand in the future.

Smoor21

Jul 24, 2015

My experience at Hyundai on Perryville was exceptional. This is the second Hyundai I purchased from Hyundai on Perryville mainly because my salesperson (Pat Carter) was very perfessional and was able to take care of all my requirements. I did a lot of research at other dealerships, but Rockford Hyundai was able to meet or beat all other dealerships I contacted. I would recommend Hyundai on Perryville and salesperson Pat Carter to my friends and family!

MARTY.GABRIEL

Jul 18, 2015

loved it, best experience I ever had with a new purchase. I would definitely do it again in 10 years. Nice and informative folks, personal

CBUBNACK19

Jul 15, 2015

I recently leased a hyundai sonata. I had to return my previous lease and was planning on upgrading to the full size sedan within that same brand. I then found the sonata and the great customer service sold me.

PaulG

Jul 13, 2015

Brandon was extremely helpful with getting me approved and getting the best deal for my car. Jim took the extra time to find the best deal on financing so that I was able to get a warranty while still meeting my payment goals!

Dzy

Jul 6, 2015

Everyone was very friendly and eager to help me find the perfect car for my situation. Great customer service. If I ever am in need of another car I will definitely go here first.

zrick

Jul 2, 2015

It took me about a month to decide on a vehicle and during that time Jon Agustsson and Brandon Weliky were very patient and knowledgeable. Once I narrowed the field to either a Hyundai or Kia( because of the warranty),Brandon was able to discuss the merits of each individual car I was looking at. Jim Miller was great and personable in finance as well. I feel like I made a some new friends and I look forward to stopping in this week to have the detail package done. Well done Hyundai on Perryville , and well done gentleman. Cheers!

EDUCHESNE75

Jul 1, 2015

Could not have asked for a better first experience buying my first car! The staff was friendly and knowledgable and I was listened to and respected. I would definitely recommend this dealership.

juke

Jun 23, 2015

I walked into the dealership interested in a new car and left the following week a very satisfied customer. Brandon, the internet sales representative I dealt with, was an exemplary example of how customer service should be. Throughout the whole process he made sure he was informing me of the differences between models, mileage, perks, etc. He also made sure to stay in close contact with me when it came to getting the specific model and options I wanted -- even while waiting for delivery I received updates. When it came to the final purchase process the car was cleaned to a tee, and Brandon walked me through all the car's features before sending me off.

csoles

Jun 20, 2015

They were very friendly and asked alot of questions so they could get to know us and what we were looking for. Extremely helpful explaining all the technology.

MSKTY1

Jun 16, 2015

Our experience with Hyundai on Perryville was great. Staff were knowledgeable and friendly, we have nothing but good things to say about this dealership and our experience. Thank you!

Lou Lou

Jun 11, 2015

They got me right in and out. Cleaned my car. The GM Tony even came over to talk with me for a bit.

Bri

Jun 5, 2015

I had my car serviced at this dealership and it was great!

PBFan123

Jun 5, 2015

Great customer service - fixed my car in a jiff. Would come back again.

Richard Pigatti

Jan 15, 2015

I recently had the pleasure of utilizing both the sales and service departments of this dealership what a pleasant experience. I purchased a new 2015 Hyundai Santa Fe Sport. Mat Foley was my sales person and just absolutely a great guy to have dealt with no high pressure here. He was very courteous and professional having great product knowledge. He allowed me a very fair trade in allowance along with a price savings on the new vehicle all said and done I couldn't be happier with the deal. Pat Carter another sales person assisted me when I picked the car up ,she also just like Mat was very courteous and quite knowledgeable sat in the vehicle with me and went over the many and I mean many features of it Thanks Pat.This brings me to the service department .Had to bring my wife's 2007 Santa Fe in for some service work, as in the past Roberta and Mike A. were very pleasant and helpful just nice people to have on your side when the car needs work As it was a problem that required communication with me during the repair Roberta was on the phone keeping me updated as to what was going on and when it would be ready for my wife to pick it up . Again I can't say enough about these people and the dealership they work for. Let me finish by saying this if your looking to purchase a new Hyundai or get one serviced take it to Hyundai on Perryville they make it a fun experience Thanks Mike and Roberta

1 Old Gearhead

Nov 15, 2014

The whole crew showed this guy that not all care salesmen are the same, a breath of fresh air in this messed up world..........Matt Foley, the sales manager amazed the wife and I. Sending friends and family for sure..........I'm looking forward to the next purchase instead of hating the sales process..........Gone are the days of shady crooks in bad plaid suits just trying to push a vehicle on some poor customer, well at least at this dealership.

MaryBethL

Aug 31, 2014

Just bought my new 2014 Elantra and the entire process at HOP could not have been made simpler, less painful, or more pleasant. Pat Carter and the rest are the best! I've been recommending you to everyone. Even though Rockford is a little out of the way from where I am located it is well worth the trip for the great, friendly service and excellent deal! Thank you so much!

Dave

Aug 5, 2014

We had been looking for a used, reliable, budget- friendly car for a long time. A big shout out to Ross Gerami! So patient and helpful with getting our family a new car. Highly recommend this dealership to anyone who wants to go somewhere where you get listened to and a fair deal!!

aa21830

Jun 20, 2014

Had two visits to the service department to diagnose an oil leak. The good: 1) Friendly people; 2) Shuttle service gave me a ride to work; 3) They changed the engine oil and filter at no cost to me. The not-so-good: 1) Oil level was filled about a quart too full; 2) Found a random bolt lying on top of the transfer case; 3) Two bolts from the fuel injector assembly were loose enough to unscrew with my fingers; 4) Unnecessary parts would have been replaced, had I let them; 5) Poor communication between mechanics and service reps; 6) Service manager did not return a phone call or respond to an email when I attempted to bring items #1-5 to his attention. I ended up doing the repair myself (was not covered under power train warranty), which cost me $16 (oil pressure switch) and 5 hours of my time. The service department repair quote was $935, which included replacing two parts which did not need replacing. After a few specific questions about the price quote, the service rep had difficulty answering and had to consult with the mechanic (apparently customers aren't allowed to talk directly to mechanics). The loose bolts and (I presume) the bolt lying on the transfer case were a result of the mechanic's disassembly of the intake manifold to determine that the oil was leaking from the bad pressure switch. As a side note, four years ago we tried to buy our car from this dealer, but the sales rep(s) had some issues with truthfulness. We bought elsewhere, even though this is our local dealer and we really wanted to buy local.

Marti

Apr 14, 2014

Paul Aumock was great and answered all of my questions and made sure the experience was a plesant one. The financing they got for us was better then I expected. I was so happy with them that I did something I have never done before. I sent them a Thank You gift. I hope they enjoy it. I know a few people looking for new cars and will tell them they have to check these guys out.

Deb

Dec 30, 2013

Had to be picked up at the airport before going in to buy my car..Brandon the sales person picked me up and made this the easiest sales experience I've had ever ! Thank you tony and Brandon weliky for making this simple and for picking me up

Al

Dec 16, 2013

I must say this was a quick buying experience and definitely the best ever.. Thank you Jim miller and Brandon weliky for all your help..check these guys out for a new hyundai..was a fantastic experience

smackin83

Nov 21, 2013

This place was a lifesaver, this was my 2nd stop (even though the 1st place I went was in the same Anderson Family) they worked extremely hard to get me in a great used car. Less than 24 hours I had a new car better then I expected. Everyone at this location was extremely friendly they went over all the paper work never once lied to me or tried to get me to get a car over my budget. I will recommend this dealership to everyone I know looking for cars.

France

Nov 6, 2013

ill start from the beginning.. when I first thought about purchasing a new car I was worried that I was going to be mistreated because I was a woman, I must admit that this was the best buying experience I have had in years!! I saw my salesperson matt sands walk up to me and I was scared I was going to be taken advantage of but he literally took me by the hand and guided me the entire way.. after finishing up with going over the car he brought me into another office which caused me to get a little scared but then I met jim miller the finance guy.. he was awesome too!!! after everything was signed and done I was so excited to drive my new car.. I EVEN GOT A CALL THE NEXT DAY TOO MAKING SURE I WAS OK

Laurie Schoon

Nov 5, 2013

Went to the Hyundai dealership and worked with Edgar and Matt. They were very polite and helpful. Both of them made the buying process very easy. Going forward I would recommend coming to work with Edgar to other people interested in purchasing a Hyundai vehicle. Thanks again!!!

Rachel Warren

Nov 2, 2013

From first look to signing the final paperwork, the process could not have been simpler! I got the car I loved at a price I loved and no pressure! Chris Koch from the KIA store who has sold my family 4 cars came over on his day off to help me out. Pat and Matt took it from there and ALL MEMBERS OF THE TEAM WERE JUST FANTASTIC!

Maryann Taylor ....

Sep 16, 2013

Finally ... No nonsense, knowledgable, extremely polite, down to earth yet professional. I can't say enough, and I have been all over! Thanks to all at Hyandai on Perryville! Tony, Matt, and Jim .... You made it so easy!

Roger A

Aug 21, 2013

I have never been so impressed by an entire staff. They all seem to be on the same page and work very well together. From one person to the next their personalities and concern for my needs were top notch. When I'm looking for integrity in the people I do business with I look to Hyundai of Perryville. You can clearly tell the are being lead and taught well. Tony was a great help and when the GM comes out to say hello and help well now I know where the entire staff gets it. Great job thank you.

Jessica F

Aug 20, 2013

We went and bought a new 2013 Santa Fe. Marcus and Tony made every easy and convenient. They worked with us to get financing and explained everything in a way that was easy to understand. They were great to deal with and would recommend Hyundai on Perryville to anyone looking for an automobile.

Mary Beasley

Jul 11, 2013

Very nice people at HOP. THey helped me get the car I wanted and its below my payment.

Lizzybethrockford

Feb 2, 2013

I came in there for service and left in a new car..I wasn't expecting the service department to even offer me a new car instead of paying for my huge service repair they handled it for me and got me a new sonata..old vehicle was an 03elantra...thanks hyundai on perryville

Jennifer Z

Jan 22, 2013

Doesn't get much easier than choosing a car to test drive, telling them what you want your payments to be, then signing the papers and driving off the lot in your new car. Professionalism at it's finest, but with a friendly atmosphere where the customer IS always right. Thank you Hyundai on Perryville, for the best care buying experience we have ever had!

stevefthepilot

Dec 15, 2012

I would really like to thank dwight pearson my sales person for making this buying experience the easiest I've EVER came across in the 30 years that I've been driving and buying cars. Dwight walked me through the line of hyundais that I could chose from, I found that I wanted the elantra 2013... Im not going to lie I left there thinking I wouldnt be coming back because I wanted to shop around and pay the least I could for such a beautiful car.... I figured I have nothing to lose telling dwight the price I could get it for.. and he said he could beat it!!!! in the end they did beat the price and got me a fantastic deal on an extended warranty which was great... thank you very much!!!!

kathy spring

Dec 6, 2012

I was shopping for a new vehicle originally until I was told about this preowned 2011 sonata.. I felt like it would of been a better deal to go with new but I was explained to about how beneficial it was to go with a preowned vehicle. I thank the salesperson and the manager for helping me make the best decision for my daughters car.

mrsandmrscox

Dec 5, 2012

I purchased my vehicle about a week ago from brandon the sales person...really great guy.. keep him there! the service department has an amazing staff and finance made buying this car the easiest that ive ever had.. i would recommend you going here over another local hyundai.. give them a try..

Jeepers

Nov 13, 2012

I saw their ad on cars.com and compared it to quite a few similar models. I chose Hyundai on Perryville's because of the price and condition. I would recommend these guys.

Person

Jun 29, 2012

I went to look at a specific car. When I realized the car was not what I wanted the sales person decided to help me try to find a different car. I was pre-approved and the salesperson kept showing me cars $7000+ over my price range. I almost bought a car here. It was a little over my price range but I was hoping we could make it work. They told me it was a V4 and even gave me the paperwork for the V4. I looked it up online it said it was a V6 (on their website and on cars.com). I asked them about it and they said that was wrong. So we went to look at the car outside and it said V6. Multiple times they showed me cars that were not what I asked for (i wanted a car with high MPG 30 was min.). They kept showing me cars with 25mpg or less. I felt as if they were lying since they kept printing out paperwork that was false. I really liked my salesperson when we first started!

Tilly

Jan 30, 2012

Their price for the used Tacoma was inflated to be the same as a brand new one. He low balled my S2000 trade in and refused to budge. I told him I was ready to purchase the next day if he would just come up in price a little for my Roadster...and he said no.