Used Cars for Sale at Infiniti of Montclair in Ontario, CA

April preciado

Nov 12, 2016

Great customer service. I came in to get my infiniti and they were able to work with me so I could afford my monthly payments.

WiLzy

Nov 12, 2016

The entire Infiniti of Montclair staff from the receptionist to the service department is remarkable. My sales experience was incredible! I will continue to purchase all of my families new vehicles from them, and refer all of my friends/coworkers for their vehicles needs.

sam

Nov 10, 2016

I was extremely pleased with the service personnel everyone was professional seemed to understand what was best for me, gave me a test drive, and explained the very many details of how the infiniti operated.

angdeb123

Nov 9, 2016

My wife and I were extremely happy with the entire purchase process, Extremely professional and outstanding service. This is one time I didn't feel terrible when I left a car dealer.

Hala T.

Nov 7, 2016

It was refreshing to deal with a salesperson that wasn't trying to close the sale at any cost. Our salesperson (Chris) was upfront and honest about the buying/leasing options available to us. We shopped around at another Infiniti dealership in Orange County and the experience was worlds apart. Although we finally settled on the same terms as the Montclair dealership, we decided to go back and lease our vehicle from Chris because of his honesty and integrity. I would highly recommend this dealership!

Mmliberty

Nov 7, 2016

I can go on and on sharing my 1st best experience In ever have in buying a new car. Mr. Mouris Haddad, took me from thinking about car to buying it in the spot. I couldn't let him down. We were not greated warmly but his kindness, honesty and answering all of the quest we dumpt on him and he never for one sec hesitated to provide details we were looking for. He was patient and polite. Anyhow, once we were convict that Infiniti O N is place and chosen our car Mr Haddad, impressed further with his speed to close the deal, and thoroughly showed up on how to best operate new car we were on our way home before traffick gotten worse. Thank Mr Haddad!

Metters

Nov 6, 2016

At Infiniti of Montclair their motto is the customer comes first and I can testify that this was true for me. I can in with an upside down trade vehicle and they went over and above to work out the best deal with me both on the trade and the certified preowned QX60 I bought. Everyone I dealt with including Christopher, Kris, Eric and Especially Joe were all exceptional. If you are looking to buy an Infiniti choose Infiniti of Montclair!!!!

Ramon Ortega

Nov 2, 2016

Saul and Joe made my decision to lease a Q50 one of the easiest decisions ever. I was looking at many different dealers and got the run around non stop. Infiniti of Montclair gave me a great deal, went out of there way to make me feel comfortable every step of the way. I will definitely be doing business with them again and recommend family and friends to do the same.Thanks again Joe and Saul for all your help.Thanks againRamon Ortega

Sandra Miulli

Oct 30, 2016

Kevin was so helpful and was able to answer all my questions. I am so happy with my new car.Thank you so much Kevin

lilyshin9082

Oct 28, 2016

This is my second car Infiniti Q50 that I purchased from Mouris All employees so nice and very comfortable to shopping here. I love it

InfinitiQ50

Oct 27, 2016

I had a great experience purchasing my previous car but Jodi Caccavale at Infiniti of Montclair blew them away. I didn't even have to step foot in the dealership. We handled everything over the phone and via email. She personally delivered my new car to my office in Orange County in rush hour traffic on a Friday. She even spent over 30 minutes showing me how things work. I tried a few of the Infiniti dealerships in Orange County but couldn't get them to respond as quickly as Jodi did. She was extremely helpful and knowledgeable throughout the entire process. This is my first Infiniti but becuase of Jodi it probably wont be my last.

Q50RedSport

Oct 21, 2016

I have been loyal to Infiniti and they have returned the treatment. Jorge, Manny, Eric and Olivia are the best! The product, price and the people give me all the reasons to NEVER buy German!Big thanks to all of you!CC

Hyerider89

Oct 21, 2016

I was very pleased on how they found the car i was looking for also on how they treated us best experiance every had Thanks to jodi

Natalia21

Oct 10, 2016

The customer service is here is by far the best. The sales representative was very helpful and very knowledgable of the vehicle which we were interested in. We took the vehicle for a test drive and know I am the proud owner of an infinity Q50. Thank you Jorge Arragon for all your help in choosing my new vehicle, and thank you Joe Rodriguez for being so nice and understanding to our needs.

Infiniti review

Oct 4, 2016

We were returning customer. They were so great and tried to help us what we wanted. We liked our vehicle it's been third car.

Chrstn10

Oct 2, 2016

Couldn't be happier with our new QX60. Chris was so polite and helpful. Definitely recommend going here and ask for Chris he will help you out and make you feel real welcome and gave me a awesome price on my new vehicle

Angie1029

Oct 1, 2016

Really helpful explained everything before signing and agreeing to deal . Very satisfied with my purchase. This is our second car we get from this dealership and very pleased since our first .

Happy customer

Sep 30, 2016

We went to infiniti of montclair not knowing if we were even going to purchase a vehicle, but our experience there was so great, that we purchased a QX 60! Our salesperson Jaime was such a great help in our decision to purchase the SUV, and worked with us throughout the selection/ negotiation process. What I loved most was how Jaime let us decide what we eventually wanted or needed, and was there through the the process to help us decide. I would definitely recommend this dealership and especially working with Jaime once you are there.

KHernandez1994

Sep 30, 2016

I really enjoyed my experience here. Joe the GSM and Manuel in finance took great care of me and I highly recommend my salesman Chris! A big thank you everyone here (:

Bonnie Stevens

Sep 27, 2016

Excellent service very helpful and friendly did everything to make us feel comfortable quick and easy best experience at a dealer ship I have ever had

tjm523

Sep 26, 2016

I had a great experience at Infiniti of Montclair-it was not the only Infiniti dealership I went to, and was super impressed! Thank you Kris!

msantana

Sep 24, 2016

My husband and I went to the dealership with the thought of getting a midsize SUV. I was interested in the Infiniti QX60 and the Toyota Highlander. I had my heart set on the Infiniti, but only if the price and sales experience was right (I'm HUGE on customer service). Our first contact was with the Internet Manager Oscar. He saw us, and initiated the "what brings you in" conversation. He took us around and showed us the specific model I wanted, took us on a test drive, and then we went back to his desk to "talk numbers".I appreciated his approach because he cut straight to the chase: he came down on the price quite a bit without us asking to do so. We still wanted to see the highlander at another dealership just to compare. I liked the car, but I was completely turned off by the salesperson at the Toyota dealership (more of a reason for me to return to Infiniti of Montclair). When we returned to Infiniti to purchase our car, Oscar told me he had an appointment but he would see to it that we were taken care of. He handed us off to Kevin with all of our wants and needs, as well as the figures we previously discussed. Kevin seemed honest and professional. He helped us to get the payment we wanted, introduced us to the Leasing program, and got me into a better car than I imagined! I say "Job well done". Two weeks later, and I have no regrets and am still in love with my new car.

hector 909

Sep 23, 2016

always very helpful ..Jorge Aragon from infiniti of Montclair was the best he went out of hes way to make me happy ..got me what I wanted .the color .the model ..everything .....thanks Jorge Aragon ...he even brought me my car to my job ...who does that only infiniti this is my second car I bought there love this dealer .Jorge Aragon .very good sales person. he deserves a 10 plus score

Isra

Sep 20, 2016

If you're looking to buy an Infiniti this is the place,they treat you well and with respect.Go with Saul Lopez he treats you with respect and makes you feel like a friend he's a nice guy and good salesman.

Aezq50

Sep 19, 2016

Infiniti of Montclair is highly recommended by me due excellent customer service, knowledgeable sales staff and a great atmosphere. Morris Haddad the sales consultant made the buying process as smooth as possible.

Reneeright

Sep 19, 2016

Great salesperson very helpful, dealer of choice! This will always be my Infiniti dealership. Started using Infiniti of Monclair for service and when lease was up on previous vehicle I knew this place was where I would make my next purchase. Thank you Infiniti of Montclair for your excellent customer service.

MTWORLD

Sep 18, 2016

I met Mouris and I have to say he was the best sales man I have ever dealt with. He gave me a super deal on the Infiniti 2016 Infiniti q50. He worked with my budget and gave me exactly what I was looking for. Definitely visit Infiniti of Montclair and ask for mouris u will not be dissapointed!

Robert G.

Sep 17, 2016

This is my fourth Infiniti, Jodie is the person that I have contacted since 2007. However this time I met with Jodie and Saul and as usual the service was just outstanding.

DanielJH

Sep 17, 2016

I came into the dealership currently owning a g37 with interest to the q50. Chris was the one who helped me and I can't help but mention how helpful and geneuine he was. I've never felt so comfortable buying a car and I knew he was trying to get me the best deal possible. 10/10 recommendation for this guy.

lee_mei

Sep 15, 2016

Ive owned a van for 10 years. I wanted to check out what Q60 has on board so We came around 8pm to this dealership to check out InfinityQ60. Jody greeted us outside and offered to show the Q60 which we ended up test driving after 10 mins of conversation with her. She was very knowledgeable and patient. She showed every detail of the car and if I must say, one of the best test drive I ever had. We came back and was entrusted to Mouris. We were asked what car would we want and gave us time to think. Mouris even moved cars to show it under a light post since this was already 9pm-ish. It was late but we never felt rushed. mouris asked us how much we want to put for our downpayment, and what monthly payment we were looking for. He left for 10 mins and came back with a deal, we could not resist! We were used to getting insulted in dealerships because we would always try to get the lowest possible downpayment and monthly payment-who wouldnt right? We were NEVER made feel guilty of buying a luxury vehicle for a cheap monthly payment. We tried to haggle a bit further and just had $500 more off of our downpayment, even after slashing $6000 off of the MSRP that they gave. We spent about 10 mins in the financing. By 10pm, we were outside with Jody getting instruction on how to drive our brand new Q60! We came with our van, -and left with a luxurious Q60 with almost the same monthly payment. Just $15 dollars more! The most beautiful 2 hr deal! Kudos to Jody, Mouris and the financial guy--whom i forgot his name since we were there for only about 10 mins. ??

Andrew Crowe

Sep 11, 2016

Everything about the team and experience here was fantastic. We visited so many dealerships to find not only the right car but the right fit. Every person we dealt with was knowledgable, friendly, courteous, and helpful. Tina is a smiling face when you walk into the dealership. Jody answered our online inquiry asap and constantly calmed my wife's nerves through the process with great conversation. Jaime F. was a great salesman that didn't feel like a salesman. He explained everything clearly and was patient with all of our questions. We did not go into the shop thinking we wanted an Infiniti. After our interactions, we can't imagine working with anyone else.

Joel & Maria Olaguez

Sep 11, 2016

Leased a q50, salesman Saul Lopez helped with the transaction, Mr Lopez was very honest and knowledgeable about this vehicle, it was an easy and pleasant purchase. Thank you Saul

Bidd5201

Sep 10, 2016

Saul Lopez is knowledge and courteous during my car buying experience. I bought a awesome QX 70 S, Saul did pressure me to buy but gave good reasons to buy. He took good care during and after my purchase. He even drove my new care to my job., so I could enjoy it. A great car buying experience,.

Ghada Farraj

Sep 10, 2016

It was a great experience buying my QX 70 I went there just to check the cars I ended up leasing one of the most beautiful cars I've ever had thanks to the professional team their especially the salesman Saul Lopez appreciate everthing you have done for me.

InfinityXspecial

Sep 7, 2016

1st time infinity buyer and now an enthusiast. The dealer and my salesman Christopher made it easy and a pleasure to be a part of the Infinity family. I think many dealers can learn something from these guys. Thanks and look forward to my next buy/lease.

Roxy1682

Sep 4, 2016

Great customer service, I recommend this dealership. I am happy with my purchase. Jodie was very detailed and told me if I had more questions to go back she will help me out.

74FerrarZ

Sep 3, 2016

Just purchased my second qx60 this year due to totaling the first one. Everyone at this dealership is amazing. Wouldn't purchase an Infiniti anywhere else.

Steph87

Sep 3, 2016

Chris was very helpful and helped me get the car I wanted. Communication was great. I'm so happy with my purchase. Always helpful thank you.

Vkym888

Sep 3, 2016

In here . All the employees is very patient and nice . Best dealer ! I will strongly recommend if you want buy Infiniti just visit this Montclair. You will be happy .

mari909

Aug 31, 2016

Kris was very easy to work with when purchasing my new Infiniti, he was very informative and professional during the whole process .Jo the manager was helpful too when purchasing my SUV.

Gary2u

Aug 31, 2016

I had my first experience with leasing a car (Infiniti 2016 Q50 3.0t Premium) as a replacement for my Infiniti 2003 G35 (96,000 miles) which I had since it was new. I was looking for a replacement vehicle with the equivalent power and features while only using the G35 as payment. The Q50 3.0t Premium met these requirements.The Sales Consultant (Kevin Gonzalez) made the process convenient and fairly fast. He was professional, friendly, helpful and great in every respect: locating the precise vehicle to meet my needs, explaining the vehicle features (amazing changes since 2003), the leasing process, vehicle servicing, etc. He was the primary reason we chose to lease from this dealership. Prior to driving from Fullerton, Kevin spoke with my wife on several occasions to answer questions. In fact, she first contacted him online a couple of years ago when she was contemplating the purchase of a vehicle. I have used Cerritos Infiniti for service on my G35 and intended to contact them but my wife convinced me that Kevin would be a better choice. She was correct. Manuel Fuentes, Finance Manager, was also professional and helpful during that portion of the process. The General Manager also checked to ensure that the entire leasing process was to our satisfaction (which it was).

sylviad1957

Aug 31, 2016

We enjoyed visiting Infinity of Montclair. It was a very good experience. Everyone there was very patient, and informative. We felt very comfortable, and will highly recommend Infinity of Montclair.

makiol7230

Aug 30, 2016

Mouris from sales helped me find the best value and perfect car for me, patient and experienced, will definitely come back and recommend friends to this dealership

Mrhaley1

Aug 27, 2016

Jodi and Infinity of Montclair make everything so easy and makes the car buying experience enjoyable. Jodi is kind and so helpful and this is why it's my second time working with her and will continue to be back.

Randell

Aug 26, 2016

Walked in to discuss options for turning in a lease and was met by Mouris. Very friendly, excellent customer service, knowledgeable. He helped get a great deal and I walked away very pleased with him and the dealership.

Kim Bauman

Aug 26, 2016

Three weeks ago I brought in my leased car for service. I had been having trouble with the gas tank. The tank will shut off after 3-4$ worth of gas. I have been driving down the coast and had to stop numerous times to fill the tank to full. The service dept was aware of the problem as it occurs often. So why don't they fix this problem!!! I was told they tried to fill my tank at a gas station and it never happened. I questioned the service rep why this is not being fixed when it is an obvious problem that they are ALL aware of. He shrugged his shoulders and said it was probably the station I go to. Really!!! I travel for my job and use numerous stations. Secondly I have heard a noise in my front end and had brought that to their attention but they claimed they didn't hear that either. Service and the people I dealt with were very disappointing. I was told when I decided to buy the lease out that service dept would contact me to follow. I have left messages and no one has returned my call. I love the infiniti and hope that this gas issue does not become an issue now that I own the car!!!

Gianfranco

Aug 24, 2016

I wanted to purchase the QX80 and contacted the dealer via email. I received an email back within the hour with the best price for the model I wanted. I made an appointment for the next day and after a couple of hours I finalized the purchase for the model and color I wanted. They even delivered the car to my house.They were very helpful in explaining all the features and gadgets (so many). I could not ask for a better experience.

Iancward3

Aug 24, 2016

I purchased a new Infiniti Q50 from Kevin in Internet sales. From the very beginning, Kevin provided transparent and professional service that I can proudly recommend to any of my family or friends.

Chad Allen

Aug 23, 2016

My wife and I went to dealership not expecting much in all honesty, we were just trying to get an idea of what we would like but we met with Jorge and he is absolutely amazing. He provided us with the best services and he helped us get the car my wife and I decided on.

Vanessa Lozano

Aug 22, 2016

We first got our Q50 here and had a great experience a couple of years ago. They were attentive, pleasant and willing to help you. We came back to get our QX60 and had another great experience. Thank you Saul Lopez and Manny.

Ameza2887

Aug 19, 2016

This is the fourth vehicle we aquire through Infiniti of Montclair and every time has been great! Every employee has never failed at providing the best customer experience possible and they never fail to make you feel at home! I work for a top ten Fortune 500 company and we strive on making our employees the best at customer service, so when I get bad service I am very picky and when I get great service I am always one to notice and praise it! Thank you for always making me feel like I am not just another sale and my opinions matter! I have previously been to Infinity of Riverside and my experience with them has been horrible all three times, it has been so bad that they never even took the time to walk up to me and ask if I needed help, I guess selling their vehicles is not too important! It always gave me a feeling of not being good enough for them to help me out! Infinity of Montclair, thank you for being the opposite of Riverside! I will never purchase a vehicle from Riverside, even though they are way closer to my home!

Justin Thomas

Aug 15, 2016

I came into Infiniti of Montclair looking to find a great deal and a competitive price to use as leverage at other dealerships (Hyundai, Lexus, etc...). Some may say I was looking for an impossible deal. What I found was not only the deal I was and a beautiful ride but an incredible place of business. Saul Lopez is a great sales person and truly a great guy to deal with. He worked with us to find just what we were looking for and was patient when things fell just outside my budget. Saul has continued to be patient in teaching me about the car and in addressing any concerns that crop up after I have driven the car off the lot. It's hard to find a sales person that takes such great care of his customers. Let's not forget Manny in Finance, a bulldog with numbers. Helping me finance and find the best possible monthly payment while allowing me to fully protect my vehicle! I ended up leaving Infiniti with a beautiful new car and an even better deal. If you are even considering buying a car or visiting this location, don't think twice. Buy today at Infiniti of Montclair- I promise that you will not regret it. Don't forget to ask for Saul!

abanuelos

Aug 14, 2016

I was pleased with the fact that I did not feel pressured to purchase a car and that I felt in control of the deal. In the end I felt like I made a great purchase of a quality car for a good price. Kevin was the perfect person to handle the deal, I'd feel confident to recommend him and would purchase another car from him.

John Seo

Aug 12, 2016

In the beginning, I wasn't even considering infiniti. However, it only took one visit for me to make change my mind; great car, great deal, and moSt importantly, great service. It was a pleasant experience overall and I really enjoy driving my car.

dmoe14

Aug 11, 2016

Chris did a agreat job...showing me the vehicles I wanted to see..very patient and not pushy...would come back to buy my next vehicle because of him and his manager...

Rwill60029

Aug 9, 2016

Very professional & responsive when called on. Customer service is par excellence. Did a lot of looking (Lexus, Jaguar, etc.) before deciding to purchase a pre-owned vehicle with Infiniti of Montclair. Their price couldn't be beat. Mouris Haddad, Salesman walked me thru the entire process from beginning to end. He was patient and HONEST! Would recommend IOM to others.

BIGKEV404

Aug 8, 2016

JOE AND KRIS WERE EXTREMELY HELPFUL IN MY CAR BUYING EXPERIENCE. THEY MADE SURE I GOT THE CAR I WANTED AT A PRICE I COULD AFFORD. NO PRESSURE FROM EITHER OF THEM, THEY JUST WANTED ME TO BE HAPPY AND SATISFIED WHICH I TRULY AM..

Zman

Aug 7, 2016

Walking into a Car Dealership can be intimidating. You wonder, will I be able to purchase the vehicle and stay in the budget I'm looking for. Not only was everyone nice and helpful, but Jodi Caccavale who sold the NEW QX50 to us, gave us a BETTER Dealer then expected, Jodie's approach was friendly and relaxing and there was not pressure from her at all. The General Manager stood by the price that we where given over the internet. (Which was Outstanding) Most times you dread the Finance Department which can take up more then a few hours, while not with Manuel Fuentes he was very friendly and had everything ready when called into his office, he was straight forward. Who would ever think you would be out in a less then a hour. Infinite of Montclair has a great team of knowledgeable Staff Members. Thank You The Zamora's

Eyad

Aug 4, 2016

I am a straight to the point person who has lived enough experiences not to be fooled easily. Before I went down to Infiniti of Montclair, I had visited a couple of other dealers where I found myself walking away simply because they were trying to use selling tricks that are just disrespectful of my intelligence. I highly recommend this dealer. Negotiate price by email or telephone and they will honor it.

Amezcua001

Jul 31, 2016

Saul Lopez is not only one of the best salesman i have have ever had. I have already started referring all of family and friend to him because of his customer service. He cared about our family needs and was able to get us the deal we needed in the car we wanted. The general sales manager is also one of the best in the business. Joe Rodriguez is a very professional man did not waste my time like other dealers would. Straight to the bottom line no BS.Thank you guys,Saul LopezFor all of your help.

Sukh cheema

Jul 31, 2016

Had the best experience of buying my q50 with the help of Kris Starks and best Infiniti dealership around here. Wouldn't pick any dealer. Awesome help

Paulofrancisco

Jul 31, 2016

Great experience with Kris Starks! He worked with me to make sure I was satisfied and is still continuing to make sure that I am enjoying my new Q50. Definitely a person who respects your intentions when purchasing a vehicle that's right for you. I appreciate your time Kris. Make sure to look for him because he will get you into the right car!

kmccaulley

Jul 31, 2016

As expectant parents, our Q50 sedan was no longer fitting our family's needs. Infiniti of Montclair's sales team, including Jorge, worked to get us into a new QX60 that will now be a better fit for us. The experience was pain-free and we were given so many options! Now in our 3rd Infiniti, we continue to be impressed with the customer service at this location and with the quality of our vehicles.

Jesse infinity

Jul 31, 2016

Thank you for your service and for finding a great car for my wife and I. The grandkids loved it. The service you provided was exceptional and they accommodated my wife and I with the car we were looking for.

rachelle08

Jul 30, 2016

Saul was very well mannered and helpful when searching for the right Q50. He made sure we got the best deal we possibly could. Would definitely refer people to Saul

Infinti

Jul 28, 2016

When you purchase a large ticket item in your life as a car or home, it's truly a rewarding experience when you work with a team of professional people. As at Infiniti of Montclair. Like Joe (sales manager)

Christiang

Jul 24, 2016

I walked into Metro Infiniti, hoping to drive away with my first car. I was greeted by Saul Lopez, this guy has to be the best sales person I've met so far, Ive been to a couple other dealerships and the sales people seemed to be interested in make a dollar. Saul really helped my get in to a very beautiful G35, he went out of this way to get me the best deal for the car and I greatly appreciate it. I would definitely, refer friends and family to Metro Infiniti to buy a car. I want to thank everyone that helped me at Metro Infiniti of Montclair. P.S Love the G35!!

QX Mommy

Jul 23, 2016

I communicated with Joe over the phone multiple times before coming in to Infiniti. Once I knew everything was in order I came in to pick up my new QX 60! Joe and his staff did a great job

BHPunjabi

Jul 22, 2016

It was my first time buying a luxury car, I was the only decision maker, I was made very comfortable and at ease, there was no pressure, there were times I was nervous but the whole team made me very happy. Kevin, Joe, Manny, Naveen put their best effort to get me out of the door a happy customer. Thank you Infiniti of Montclair!!

mrksqx35

Jul 21, 2016

always a great experience with this dealer, which is why we return over and over again--in this case we Leased a qx50 which we areextremely happy with

GAS

Jul 20, 2016

Had a great experience test driving and buying a crossover suv, QX50, at Infinity of Montclair. Saul is the man! He made the process simple and we made a great deal on a beautiful car. Saul explained all the features of the car and took his time with us to make sure we were happy. Manuel in finance was friendly and very nice. Eric the sales manager is great and helped make the deal happen. Definitely referring friends/family to them. Infinity of Montclair will be my QX50's home for service, parts and accessories.

Tifftiff

Jul 13, 2016

My dealer Kevin was not only super helpful, patient and understanding but most importantly beyond professional. He kept a positive attitude throughout my entire lease process and genuinely listened to my every request. In the end I got the EXACT car I wanted plus some and at a decent price too! Once I got into finance with Manuel, I found out he also was just as professional and helpful and explained everything clearly. I would not only recommend this dealership to my friends and family but am actually looking forward to going back for my next lease! Great job guys!!

Shopaholic2001

Jul 12, 2016

Buying a car can be tough as its not something one purchases often. My husband and I walked in looking for a new car for him but ended up getting a car for me. Our sales rep Maurice was great. He went out of his way to find the vehicle I wanted. Originally I was told that because the car was coming from Van Nuys, I wouldn't get the car until the next day. Luckily, they were able to get for me that same day! Even though Maurice was done with the sale, he made sure we were taken care of with the finance department. When we got the car, he also made sure I drove off the lot understanding all the cool features my car had and told me to call if I had any further questions. I've been a Nissan customer for a long time and Infinti being a sister company exceeded my expectations. They really do treat you the customer like you are #1.

Bruce & Alena

Jul 11, 2016

We had a very nice experience at this dealership. We spoke with Jodie, told her what we wanted and by the time we arrived at the dealership, the vehicle was ready. Jodie is very knowledgeable and very helpful !!

RK

Jul 8, 2016

Jodie, Joe and Manny were so amazing in making this experience as seamless as possible. We completed the deal in less than an hour and the delivery and follow up with the whole experience was wonderful.

Marvinguerra824

Jul 3, 2016

Kris was very patient and informative while helping me choose the Infiniti that was right for me. Jorge was also great help with making my purchase. I would recommend these guys to anyone !

Louis Ayala

Jul 1, 2016

Saul the sales person was helpful and informative. Help us with putting together a awesome deal. Jose the manager was also great to work with

Taz1033

Jun 30, 2016

this is my second car that I purchased from Jorge. he is the reason why i came back. i received an outstanding service from him

Cris

Jun 29, 2016

I recently went in to buy an Infiniti Q50 at this dealership, and let me tell you Saul is one of the sweetest and most helpful salesmen out there. He went out of his way to give me what I wanted while understanding my needs, financially and in the accessories aspect as well. He understands me. He is so knowledgeable about the cars, it amazes me. I will continue buying cars from Saul in the near future and suggest you do the same. Blessings.

Lene1976

Jun 29, 2016

Thank you Saul Lopez for making our experience in purchasing an Infiniti QX60 a fantastic one! Your knowledge and professionalism was greatly appreciated. My husband and I would definitely recommend you and Infiniti of Montclair to our family and friends!

Smiley

Jun 26, 2016

I looked at a few other dealerships and all other dealerships not only wouldn't get me into the car I liked but pushed at me until I decided I would look elsewhere. It wasn't until I went to Infiniti of Montclair were I felt like I was a treasured customer who came first before the dealerships interests. The car I purchased has been a awesome car and I definitely will be going back for years to come

rentes168

Jun 23, 2016

I got my QX50 here and Mouris help me negotiate fast & easy he was very knowledgeable on the car equipment & very helpful on explaining the function. I would highly recommend Mouris if you happen to be at INFINITY OF MONTCLAIR.

Isabel/Rodney

Jun 22, 2016

I am super stoked with my Infiniti G37. This car really suits me. Thank you Saul for your help and knowledge on the process of selecting my car. If I was to buy a car soon I would definitely come back.

csoc92

Jun 21, 2016

I leased a new Q50 from Infiniti of Montclair. I worked with Saul in the sales department. He was very knowledgeable in terms of the product and was easy to work with. Saul made sure that the vehicle had all of the equipment that I needed and nothing that I did not. He was friendly and I never felt pressured into making the purchase. It was overall a great experience and would recommend making Infiniti of Montclair their first stop and asking for Saul Lopez!

Juan11

Jun 17, 2016

I got my Q 50 here and Saul Lopez made sure I got just what I wanted. He worked hard to make sure I was happy and I left with my dream car! I would definitely recommend anyone to speak with Saul if you are interested in an Infiniti, Infiniti of Montclair is the place to get one.

Tatiana

Jun 16, 2016

I went to Infiniti of Montclair on Friday 6/10/16 and spoke with Saul Lopez, he provided me with options about my current Toyota Corolla lease. I left there on Friday and told him I would go in to Toyota on Sunday to discuss my options with them and determine my course of action. Long story short my experience with Toyota was not pleasant, thankfully I received a text from Saul on Sunday providing me with a great offer on my new Infiniti Q50 2.0T. I ended up going in on Sunday, test drove the vehicle, received outstanding customer service from Saul Lopez (sales representative) as well as the Finance and Manager. I appreciate all the information and assistance that was provided.

Bsavaglio72

Jun 15, 2016

We bought our new 2016 Infiniti Q50 from Montclair Infiniti. Saul Gonzalez our salesman was exceptional. His knowledge and expertise regarding the Infiniti line of vehicles really made our car buying experience more enjoyable. We will definitely be back again. Brian and Doraly

Gpheasy

Jun 14, 2016

I recently purchased a vehicle from infinity of Montclair. I was assisted by the sales representative Saul. He was very informative, patient and easy to communicate with. I came to view a vehicle on a Friday and he was more than eager to show me the vehicle, run the numbers, and help me understand my current financial situation. He suggested various alternatives in order to meet my budget demands. Saul assisted me from point A to B with my purchase. I have never had such an enjoyable and easy car buying experience. Saul is an exemplary employee who embodies what true customer service should represent. I will definitely be returning to Monclaire Infinity for years to come.

LRQ50S

Jun 12, 2016

Mouris made my whole experience better than I could have hoped for. There was no pressure, no hassles and no haggling! I came, I saw and I bought a gorgeously sporty Q50S and I owe it all to Mouris! He made it his mission to accommodate my every wish to get me into the car of my dreams. Infiniti of Montclair ROCKS!

Q50RS400

Jun 11, 2016

I cannot thank Infiniti of Montclair enough! This is my second new Infiniti through them and my experience has been wonderful every time. When it comes to making a purchase decision I have quite a few criteria when choosing my dealership. Jodie and all the support staff have been wonderful to work with going above and beyond to make their customers feel like family. I traveled 50 miles to purposely purchase my vehicle through Infiniti of Montclair because of their customer service. I will definitely choose to purchase my next vehicle through them when the time comes again as well as refer my friends and family for their next purchase. Thanks again Montclair team!

Jeoffrey R

Jun 4, 2016

Worked with Kevin and he helped us from start to finish. Excellent customer service. Straight to the point, honest and never pressured us into making any decisions. Highly recommended.

ceeme5916

May 30, 2016

Mouris helped me get into the QX60 I wanted for the price I wanted,l. Infinity of Monclair is where you should purchase you next vehicle.

Maria Barron-Marquez

May 15, 2016

The staff are very friendly and attentive. This is the 3rd Infiniti I purchased. I am satisfied and happy with the service I have received.

Mike

May 15, 2016

Everyone at the dealership did an outstanding job. We would like to thank Jodie personally. My wife is in love with the car. Thank You Jodie!!!!

Sfrenkel

May 7, 2016

A very pleasant experience. Everyone was so nice and no pressure.. They really paid attention to my wishes and took their time in helping me

74FerrarZ

May 3, 2016

I have purchased lots of new cars in my lifetime but this by far was the smoothest, and quickest transaction I have ever made! There was no haggling or going back and forth. They took the time answer all my questions and explain all the features, options and different packages, including extended warranty information. They even took time to entertain my three kids with popcorn and cartoons in the lounge area. While we went over the numbers. Now that's great customer service! They have earned my business for life! I a very happy and proud new Infiniti Owner!!! Thanks Kevin!!!

akram

May 2, 2016

That is my second car I lease from Montclair infinti every thing was done professional, I should say the whole staff is wonderful, what an exceptional team.

NightCrawl71

Apr 30, 2016

I was greeted right from the beginning, and asked what type of vehicle was I interested in. Of course I said "Q50" and the sales person knew exactly what to show me. He immediately got me behind the wheel and took me out for a test drive. He allowed me to test every feature of the car, and encouraged me to test the performance of the 3.7L V6. Wow! During the deal I told him my budget and price expectation. In little time after a few negotiations a price deal was met and I walked out with a new Infinity Q50.Thanks you ....

Nancy99

Apr 30, 2016

I love Infiniti, when I decided to get a new car, I do not hesitate to choose it. I just walked into Infiniti of Montclair ,which is here me ,on a Sunday, a sale, Mouris provided me warm, detailed, and helpful information and service. Because of his service, I got my car here. Thanks a lot to Mouris.

Gary Binder

Apr 29, 2016

Every thing was done promptly and this made both experiences, servicing and purchasing, excellent. Jerome Porter took care iof the service side and I was in and out quickly (service at Infiniti of Montclair has always been outstanding. Jodie Caccavale and the sales manager who directed me in filling out the purchase documents were both super efficient. Jodie handled several of my leases; I have been a very satisfied customer since 1997 because of people like Jodie, Jerome and the sales manager. The quality of the service on the car was excellent, as usual.

steven in LA

Apr 20, 2016

Worked with Montclair's internet managers and negotiated the price and specifics for a QX60 over the phone and email with Jodie Caccavale. Very responsive and found exactly what I wanted at a price that was way lower than every other dealer. On Saturday, my wife and I picked up the car and worked with Kevin Gonzalez who is Jodie's partner. The car was exactly as negotiated, paperwork was done, my wife took a test drive and we were done. Super easy, no bait and switch, Jodie and Kevin were awesome. Best car buying experience ever. Will definitely work with Jodie and Kevin again.

bchavezsmith1

Apr 11, 2016

I did not feel pressured and Chris was patient with me and was knowledgeable about the vehicle. The financial aspect and experience was also calm and all expectations were explained clearly in regards to the purchasing of the vehicle.

Patrice B

Apr 11, 2016

This is our 9th family Infinity. We continue to come back due to their professionalism and personal attention. They go above & beyond. I highly recommend them!

cubbymikecal

Apr 11, 2016

Ordered a new Q70 from the factory and Maurice was very helpful and kept me informed throughout the entire process. I bought my last Infiniti on line to avoid dealing with salespeople but this time the entire process was hassle free

Mr & Mrs B

Apr 10, 2016

Kris was knowledgeable & understanding. Answered all our questions. The team went above & beyond our expectations. We have purchased many vehicles in the past & this was our best buying experience!! Very pleasant to not have a pushy salesman. Great job Montclair Infinity!!

AJ

Apr 8, 2016

The initial process took place over the phone with Maurice Haddad (the salesperson). He was courteous, kind, and extremely accommodating to our needs. Once it was decided we would be going with a 3-year lease on a new 2016 QX60, all we had to do was go into the dealership to fill out the application--which took about 30 minutes. Since they didn't have the color we preferred at the dealership at that time, later that evening, Maurice brought the car over to our house. We signed the paperwork, he set everything up for us (garage door and bluetooth connection) right there and then, and drove our old car away,The whole experience was a dream!

Zuzu50

Apr 7, 2016

Totally satisfied with the Sales Rep., Jorge. Very efficient and knowledgeable. Very detailed with paperwork and demonstrating the features on the car. Patient and friendly.

R Lewis

Apr 7, 2016

Infiniti of Montclair has been so amazing & this is my 2nd Infiniti.. Any & everytime I take my car for service, I've always gotten the best service overall.. I knew after years of having my 1st Infiniti I knew my 2nd vehicle will be with the same dealership. I will continue to recommend this dealership to all my family & friends. I always have looked forward to taking my car for service so of course I will continue to give them my business to Infiniti of Montclair. They deserve the highest rating ever... Thank U all.. I continue to be more than satisfied

jasoncalvingreene

Apr 4, 2016

I live no hassle and easy processing. Kevin was perfect. I would buy again from you guys. Kevin Gonzalez made the experience pleasurable and I will work with him again

John Goins

Apr 3, 2016

Jodi and the whole team at Infiniti of Montclair were an absolute pleasure to work with, we highly recommend them to anyone looking for a great car and a pleasurable experience!Thanks again!

CarlosN

Apr 3, 2016

This has been one of the nicest experiences I've had purchasing a car. I never felt any pressure to purchase the car and felt that I could walk away at any time. The general sales manager Joe advised me to pick any car on the lot and he told me to take my time and choose the car I really liked. I test drove 4 different cars and ended up purchasing a car in the showroom and picked a SUV that had better features than the original one I was going to purchase. The service exceeded all my expectations and I would definitely recommend this dealership. I also appreciate the service Kris Starks provided throughout the entire process. He was very helpful, knowledgeable and cared about my concerns when I had a question. My family really loves the SUV I picked! Thank you again for the Great Service!

Victoria Vasquez

Mar 31, 2016

This is my third vehicle from Infiniti Montclair and I can honestly say that when my lease is over I'll definitely be back for my next regardless of living in North San Diego County. Mouris has always gone above and beyond to make sure I was given the best deal possible. The level of service he provides is what has brought me back time and time again. This time around I had the great opportunity to work with Chris on his first day and he was great!! Good luck Chris, if you continue to provide the level of service you gave me I know you'll do very well. Mouris constantly checked in to make sure I was being taken care of which is very much appreciated. Everyone at Infiniti of Montclair from reception who offers you something to drink as soon as you walk in to finance are all so friendly. They truly make you feel at ease throughout the process. Joe, thanks for a great deal!

iluvmyinfiniti *****

Mar 30, 2016

I got a fantastic Deal! My salesman was very helpful & knowledgeable in selecting the right car at the right price....My salesman Mouris, was Very personable!

Smukchs

Mar 28, 2016

I live in LA and drive past 3 other Infinity dealers much closer to me because Infinity of Montclair is that good! They get it!!!! They want your business, they help the best they can. It was a team effort starting with Saul, Mauris, Joe and Manny all great and made me feel at home!

Satisfied customer

Mar 27, 2016

I went to 3 other car dealerships and talked to several more on the phone. Infiniti of Montclair was the only dealership who accepted my offer of the car without any haggling. Even though they didn't have the exact car I wanted on the lot they were able to find one and picked it up for me and delivered it to my house.

nurse123

Mar 24, 2016

Our time at Infiniti of Montclair was the best car buying experience we have encountered thus far. Working with Kevin Gonzales, Joe Rodriguez and Manuel Fuentes in finance was hassle free and straight forward. My husband and I are very busy people and they were able to speak to us over the phone and get things going early. They were knowledgeable regarding their products and took the time needed to explain how to use the technology inside our new car.

ljwmaw8764

Mar 22, 2016

We had a great experience at Infiniti of Montclair. Mouris was our Salesman. He was very professional and explained everything we were getting with the car and how to use it. It was a pleasure dealing with Mouris and would recommend Infiniti of Montclair highly

eitram6

Mar 20, 2016

I can't say enough about the sales consultant man, Jorge Aragon. His knowledge of the vehicle, his personality and his caring about my knowing all about the car I purchased, was above and beyond. I also want to commend Joe Rodriguez for taking the time to listen to my concerns and for his generosity. Manuel in the Credit Department is a (pardon the pun) credit to the dealership. He was so helpful and has a great sense of humor. All the front office staff are always so kind and helpful, including Sam Khmooro. I love the car and am sure I made the right choice.

matthewg123

Mar 19, 2016

Kudos to the entire team at Infiniti of Montclair especially Joe Rodriguez, Manuel in credit, and Andrea, our sales person. This is our 4th vehicle purchase from this awesome dealership. I'll never go to another dealership! The service is outstanding from start to finish. Joe Rodriguez and his team always have a "Can-do" attitude and a willingness to go above and beyond to surpass your expectations! I will always be a loyal customer of this dealership.

123456

Mar 16, 2016

The part about shopping with infinity of Montclair was that it was painless. Most of the work was done by the time I got there. The sales staff were great and everyone that was involved with the sale of the car.

SoCalBroker

Mar 1, 2016

So as a returning customer I went to my local dealer (Monroivia) sat down with the sales manager and after a few minuets looked him straight in the eye and asked "for a returning customer..this is the best you can do?" He assured me at this price he was just trying to put the deal together. I had a feeling he was trying to put me together not the deal. So I left and called the GSM at Montclair and of course I was correct. Joe put me in a better car (4k higher MSRP) for 40 bucks less a month with the same terms!Joe and the gang are really cool and they know they give great deals so there is absolutely no pressure.Highly recommended!

Duirdie

Feb 25, 2016

Love my new Q70 and i was treated like royalty. Smooth transaction, great service, all the team members working with me made the whole process smooth and enjoyable, and i love my new car. An overall great buying experience.

Santee17

Feb 21, 2016

I stopped by, I wanted to trade in my Pathfinder and Altima so I can downsize the number of cars and have only one car payment. I was able to do that with ease and peace of mind at Infiniti of Montclair.

GR8DRIVER

Feb 16, 2016

This is my second vehicle purchase at this dealership and also the second time dealing with Joe Rodriguez the GSM. I can say that both times were a nice and easy experience, Joe is an outstanding guy and did not try to take advantage of my current credit situation but instead called around and got me an outstanding finance rate.... The car price itself was reasonable but the overall deal was good in my opinion. My sales person was Saul a young salesman who also was really nice.

SanJuan

Feb 8, 2016

We recently bought an Infiniti in January and we were very pleased with the customer service provided by Moreese. He made us feel at home. We have recommended this dealership to everyone. Thank you Morese for making my experience and unforgettable one.

bma0982

Feb 7, 2016

Both Jorge and Jody were amazing in assisting me with the purchase of my Q50. Never had a car buying experience before that was anywhere close to the level of customer service that I received at Montclair Infiniti.

Mo & do

Feb 4, 2016

The entire staff where wonderful especially Mr haddad great service all around .this my second Infiniti I bought in one year great car and great people all and very courteous.

Flojami2

Feb 1, 2016

Went in with no expectations and was happy leaving with a brand new car on a lease. They were able to get me out of my car that I had for two years

lovemyQ

Jan 31, 2016

Jorge Aragon is the best! The entire Infinity of Montclair staff that we met the night we purchased our Q50 were professional and so easy to work with. Love my Q , love my Dealership! Brooke

Dianaapodaca1983atyahoo.com

Jan 24, 2016

My experience at Infiniti of Montclair is the Best one ever with Kevin Gonzalez! I was given the Best Customer Service! He is highly knowledgeable, friendly, caring, honest and soncere! I am a proud new owner of a 2015 Infiniti QX60!!!

Steve

Jan 21, 2016

Jodie was very pleasant to work with. No pressure just trying to find what I was looking for. She always returned my e-mails with answers. Other dealers dropped the ball so I was really impressed with Jodie. She worked hard to find the car with all the features I wanted. Very please with the transaction.

jeta5231

Jan 5, 2016

The salesman have a good customer service, very deltailed and accomodating and nice person to deal.I would come and see him again to buy.

ALFREDBatDH

Jan 4, 2016

Jody was my contact person. We performed the original paper work via phone. Jody personally delivered my new Infinity and reviewed the safety features and the how to aspects of the auto. She was through and professional throughout the transaction. Frequently, the car purchase process is far from positive and one that car buyers do not look forward to. I was impressed with the process. She is a credit to your organization. Respectfully, Alfred Bryman

Happycamper

Dec 29, 2015

I wasn't sure about what kind of car I wanted to buy. Kevin Gonzales was my dealer; he made me comfortable and feel good about my purchase. I'm glad I chose to do business with this person and company.

Totallyblessed53

Dec 28, 2015

I would like to thank Andrea, the young lady that helped my daughter and I, buying the infinity 2015 Q 50. She wasn't pushy we didn't spend our whole day there. And I thanked her for being wonderful and courteous to us . Thank you for showing us different options in purchasing a new or used car. Thank you for your delicious hot chocolate and my daughters cappuccino. Thank you very much you are a blessed dealership

Zhenmaster

Dec 28, 2015

My experience here was nothing, but awesome!I highly recommend going through the internet fleet manager Jodie. My experience with her was exceptional. There were not much price negotiation. What ever she quoted you over the internet or phone, she will honor the price or beat it. I was able to get my new Infiniti QX60 way under invoice. HIGHLY HIGHLY HIGHLY Recommend her.

Byron R.

Dec 25, 2015

I doff my hat to Kevin Gonzalez! With his exceptionally quick response and dedicated customer service efforts, I essentially bought a brand new car on my cell phone! I wanted a Q50 and Kevin steered me to the perfect, limited edition model making this the best car buying experience of my life!

Mixxteza

Dec 24, 2015

Our experience was one of a kind! Jodi was like a friend, she catered to my family's needs throughout the whole process. With three kids under 4 (hysterically crying), she served fresh popcorn and cocoa. Everyone at the dealership was very attentive and extremely nice!

Valentine78

Dec 23, 2015

Helpful staff with no BS. They made it smooth and easy. I greatly appreciate their willingness to work with me and their familiarity with the cars I was considering. Saul knew everything about the Q50, which made it easy for him to teach me the features. I plan to return to this dealership in the future.

3peatInfiniti

Dec 23, 2015

Thank you Infiniti of Montclair and Jodie Caccavale for another great experience getting in to a new lease. This is my third Infiniti and you make it a no brainer every time to stay with Infiniti. Your customer service is unparalleled and I'm always so pleased with the car I get because you spend time with me to be sure my needs are met with the right car and the right lease. Thank you!

Rodriguez Family

Dec 14, 2015

Jorge sold me a 2015 infinity Q50 2 days ago and thrust me this is the dealer you want go buy your new car at.

Whiteq50s

Dec 13, 2015

Kevin was helpful in every way. Catered to my needs and what I was looking for in a car. Very helpful even a few days after my purchase with regards to service and parts. There was no pressure yet, very professional.

HDRealtor

Dec 9, 2015

purchased my infinity qx60 with Kevin we shopped multiple dealers he was the most helpful and we got the best price! He went above and beyond to help us with everything and made the purchase enjoyable instead of stressful. Would highly recommend him and the dealership

woojie

Dec 8, 2015

The sale representative explained everything well. She answered all of my questions clearly. Although it took almost 3 hours to get the car, it has been a great experience for my first leased new car.

Edgrc15

Dec 7, 2015

Leased a new car, had a great experience throughout every step of the process. Everything was well explained in great detail. We felt we got a great deal!

E. Nunez

Dec 7, 2015

I moved to southern California a few months ago and looked for an Infiniti dealership close by to get my M35 serviced. A google search turned me to Infiniti of Montclair and I decided to make my service appointment there because of their good online reviews. After having several great and honest experiences with the service department, I decided to purchase a new vehicle. My salesperson Jorge Aragon was extremely helpful, friendly and knowledgeable! The Best and fastest car buying experience I've ever had. I highly recommend this dealership to anyone that want to purchase a new Infiniti.

choice1144

Dec 2, 2015

The sales person who assisted me, Kevin, was very knowledgeable of the Infiniti vehicles. He answered all my questions clearly and very detailed. the dealer ship was very clean and welcoming.

Q60

Nov 27, 2015

Not pushy. Very dedicated to help you feel that your the customer and not just a number in how many sales they can make. They return all phone calls in a promptly manner.

Yorba Linda Customer

Nov 27, 2015

How many ways can you say amazing about Jodie Caccavale. We wanted a QX60, she explained the COSTCO program offer and we compared, then signed. No pressure. Infiniti of Montclair was not my first choice, but became the BEST, MOST SATIFIYING choice. would I recommend them? Indeed I would; no hesitation. I would rate Jodie 10 stars. Manuel, Finance, explained the finance process clearly and no pressure. 10stars for Manny. Perhaps Infiniti of Montclair should be called NO PRESSURE SERVICE Infiniti of Montclair.

WiLzy

Nov 22, 2015

This is my 5th Infiniti purchased from Jorge Aragon and Joe Rodriguez. The service that they provide all of their customers are the reason they have so many loyal and repeat customers. Their attention to detail and willingness to please shows how they care more about the person than making a sale. I will continue to refer them to others and use them for future car purchases.

MMorrison

Nov 15, 2015

This is my second time purchasing a vehicle from Infiniti of Montclair. The first time was for a new vehicle and the second time was for a used one. Both times everyone was very nice and helpful, especially our sales person Chris. For both purchases, the General Manager, Joe Rodriguez, did everything to get me the best deal possible and an interest rate that I was happy with. Most dealerships are nice to you when you're trying to purchase your vehicle, but after you've bought it the friendliness is gone and the rudeness kicks in. This is not true with Infiniti of Montclair. Whenever we take our vehicle in for service we're still greeted with friendliness and respect; plus whenever we ask if we can use a loaner vehicle so we can go get lunch or dinner instead of waiting around they're always accommodating. My experience with Infiniti of Montclair has always been positive and I will definitely return in the future to purchase other vehicles. I highly recommend them to everyone.

Harley Wild Hog

Nov 11, 2015

Andrea Palacios and Joe Rodriguez are the ultimate professionals. They treated my wife and my self like rock stars. Very pleasant, and upbeat. From walking in the door, until driving away, everything is seamless. It's not a typical sales relationship transaction, it's more like a long term friendship and I always leave happy. That's why we went back a week later and bought a 2nd car from them. Joe has created a family environment here at Infiniti of Montclair all his staff is super friendly and humble, just like him! its very rare in a Sales Manager.

afan

Nov 9, 2015

Have a great experience. Moreese was the one who helped us. He was straight forward and no beating around the bush. We were able to reach a great deal within no time.

Wades1990

Nov 8, 2015

Me and my wife have been servicing our vehicles here to over 15 years. Yesterday we purchased a 2015 3.7 Infiniti Q50. I would recommend this dealership to all my friends and family.

LA

Nov 4, 2015

I have been coming to this dealer since 2005, and will continue to do so. They are very professional, pleasant, and upbeat. From walking in the door, until driving away, everything is seamless. It's not a typical sales relationship/transaction, it's more like a long term friendship and I always leave happy.What else can I say? They are the best!

eman547

Nov 3, 2015

Great group of professionals at this dealership. I was looking for a car for my wife, they were knowledgeable, no pressure, and made us feel extremely comfortable. We actually left the dealership to grab a bite to eat, and pleasantly to by surprise they didn't turn on the pressure to keep us on the lot. We actually called them to run some numbers and called back promptly with figures, we returned and purchased a Q50. We actually dealt with the fleet manager because everyone else was busy, which he introduced us to the GM who was an awesome guy as well......Great place to buy a car!!

Sally

Oct 30, 2015

This was by far the easiest and less stressful purchase we have ever made. There was no games and everything was up front and truthful. Mouris was more concerned about us being satisfied and making sure that we got the automobile that we needed.

Redfeather

Oct 29, 2015

What a great experience! No matter the dealers I've dealt with in the past I've always dreaded the session with the finance guy has always been a giant pain - no so with Manuel. He gave me the information I needed and didn't try and sell me something in which I had no need or interest.And Thank You to Cordy Cerami. Cordy made the experience quick and easy!Thank you Infiniti of Montclair~

katelyn_m

Oct 11, 2015

Every step of the leasing experience was outstanding - from the initial outreach by Jodie to signing the final paperwork. It was my first time leasing a car and I am so grateful to team at Infiniti Montclair for making the process so straightforward and seamless. Thank you for the exceptional service, Jodie and Manuel!

AdrianBarcenas

Oct 8, 2015

I had a wonderful experience, the staff treated us with respect but with special familiarity, like good friends. INFINITI is a high end brand and I believe that people that worked with us to purchase our QX80 truly reflect the value and character of the company.

walker0608

Oct 3, 2015

I purchased by JX35 from this dealership and had an overwhelming experience. The process of buying my car could not have been any better. Manny, the finance guy made the process so easy. I would have given 5 stars but I was disappointed with my recent experience at the service department as it took them nearly 2 hours to fix a nail in my tire and wash my car. Hope my next service experience is better.

newbuyer, cia792

Jun 27, 2015

THE SERVICE PROVIDED WAS OUTSTANDING; SALES CONSULTANT AND FINANCE REPRESENTATIVE WERE VERY PROFESSIONAL, EFFICIENT, AND FRIENDLY. THE NEW QX70 WITH ALL OPTIONS I WAS INTERESTED IN WAS NOT IN STOCK BUT QUICKLY LOCATED. A FAIR PRICE WITH VERY GOOD FINANCING TERMS WAS OFFERED. THE VEHICLE WAS DELIVERED AS PROMISED. FIRST DRIVE WITH THOROUGH EXPLANATION OF EQUIPMENT, SYSTEM FEATURES, AND ASSISTANCE WITH MOBILE DEVICE SET-UP WAS PROVIDED.- VERY KNOWLEDGEABLE IN ALL AREAS,

Don't go to Infinti of Montclair

Apr 18, 2015

The absolute worst dealership off the 10 freeway. I was so excited about my new Q50 and I hate now because of these buzzoses. I will be doing the maintenance at Pep Boys to avoid dealing with these clowns. I wish I can return the car to go somewhere else.

Mark Stewart

Jan 14, 2015

Five years ago when I was looking to replace my G35 lease, the best offer I received over the internet was in Montclair, 50 miles from my home. This was my third lease with them and the drive is worth it. I trust Jodie with my business. The finance process was painless. Getting in and out with my new Q50 Sport was a breeze. What was promised was delivered.

Damiano

Dec 27, 2014

I went in with a clunker (2006 750Li BMW) that had an oil leak, transmission was slipping, computer was messing up, and left with a 2015 Q70L. They gave me a good trade in value, low down payment, and I'm excited to be in my new car!

DealerRaterNick

Dec 22, 2014

The people are professional. I love my Q50 hybrid. The service department has the vehicle ready when they say it will be. I highly recommend them to all my family & friends

Dee rystad

Nov 16, 2014

I have been going to Infiniti of Montclair for 7 years and the give great customer service and my cars have always run great . They get your car done in a timely manor have free wifi and if you need a loaner car they can be accommodating . I would not go any where else . Maritza is the rep that takes care of me and she is great!

To:

Oct 21, 2014

Garrett was a great help, the service deparment went out of thier way to show me the issues with my vehicle. They were'nt pushing the upsell or trying to sell my something I didn't need. Thanks again guys.

alia88

Sep 12, 2014

I bought my qx80 and they promised me they are going to take care of my old extra milage on my prior car if i purchased another infiniti. told me i was going to recieve letters in the mail to disregard! Next thing i know Im in collection!!! they never took care of it!!! I called to discuss with them and they are totally denying it!ONLY GO HERE IF YOU FEEL LIKE GETTING SCREWED

carbuy2014

Jul 31, 2014

This was the worst car buying experience of my life. The salesmen are liars and thieves. They will renege on their promises after you pay.

Natalie Ceja

May 26, 2014

I wasent sure of buying but i came out happy with my new car...

Chris

Apr 9, 2014

I had a great experience purchasing a vehicle from Infiniti of Montclair. The salesperson, manager and finance manager were a pleasure to work with. Definitely a place to recommend!

Ramiro Mejia

Apr 2, 2014

I had a great experience ! There was no pressure , no quick talking sales people . I would recommend Mr King to anybody that I knew that wanted a Infiniti . I will continue to return to this dealership for all my needs. Mr King is a asset to your company.

Patricia Youmans

Mar 31, 2014

I always get treated like royalty regardless if I am taking my car for service or just an oil change. They know me by my first name. I wouldn't take my car anywhere else. Keep up the Awesome service.

Jennifer Wells

Mar 28, 2014

I have only owned Nissan and Infiniti vehicles since I was 17 years old. I have been to many service dept. at various dealerships in the last 25 years and by FAR the BEST service I've ever received have come from Infiniti of Montclair. I get the BEST service, no hassle prices, honesty, and great care! I wouldn't go anywhere else!!

Cheryl Kelley

Mar 26, 2014

I have consistently had exceptional service at Infiniti of Montclair. I bought my vehicle there in 2003 and have always taken it there for each service. My service consultant Keith Marshall is fantastic in customer service each and every time PLUS I always am provided with a loaner when I need to leave my car

Michael Nuby

Mar 25, 2014

As always, I receive exceptionsl service whenever I bring my car in for service. Olivia is fantastic!

William Nevarez

Mar 24, 2014

This is the 3rd Infiniti I have leased through Jorge and each time he continues to go above and beyond to ensure I have the vehicle I want to drive. He is patient and kind, and really takes pride in the service he provides. I have referred family and friends and each person who has purchased an Infiniti have all ranted and raved about Jorge as a person and sales associate.

Jackie Chen

Mar 21, 2014

Friendly staff, very quick to get you in and out in the morning before work!

Miriam Baum

Mar 20, 2014

Always, always, always first class concern with me, and my auto, and always exceptional servicing of my car. Keep up the great work.

Jenna Huddleston

Mar 19, 2014

Great service, extremely friendly and always ready to help and get the service complete.

Shige Kubota

Mar 18, 2014

I felt so comfortable with Jodi. She had an answer to all the questions I had and was patient with me. Gave me great input and was the driving factor which influenced my purchase.

Nancy Lovette

Mar 17, 2014

I noticed that the tire stems where not put back on the tires properly now I have to replace them.

Yvonne Martine

Mar 14, 2014

The customer service we recd was exceptional. Everyone went out of their way to help me get the car I wanted! No hassles... In fact they went beyond our expectations! They have gained a customer for life!

Gloria Gutierrez

Feb 28, 2014

Shuttle service was unreachable and had to skate for one hour to pick up car, which I was not notified to pick up the vehicle.

mcardaisy

Sep 10, 2013

Tricked me 3 times. We were set on a price on 8/31, the next day when I went in to sign contract they added an extra $550 on top and are basically calling me a liar for saying they gave us the price "they never said they can do." After leaving the dealership got a call from the sales manager Carols saying if I finance the car I can get it for $250 lower. I went in and finance the car. However, there were "errors" so I ended up still paying the $550..called them to confirm the next day and they claimed that they will mail me a check right away. Well, still waiting for the check to come. The car I bought came with, apparently, an upgraded rims and they called every single day asking me to make an appointment with them and "change my wheels back to standard wheels," when I asked Carlos to fax me a proof of me agreeing to do the rims swap he just hung up and called what he called "the real buyer of the car," who is my uncle. Do NOT recommend them, horrible customer service, even after me asking them nicely to fax me a proof. All I was asking was a paper stating I agree to do the wheel swap. The most ridiculous thing is Carols even called me back just to tell me he's not going to talk to me because I'm not the "real buyer." His tone was really offensive and I found this action ridiculously childish. Grow up, sale manager Carols.

arto01

Aug 23, 2013

Stay away!!!!I get a call from this dealer asking me if I would like to trade my current Infiniti for a new Q50. I told them that i would be interested only if they can do it with on upside down. I was told that they would call me back. I got a call for the sales manager his name is Maj telling me that he can do the deal. i told him if he was sure because it was to good to be true. Two times i asked him if the deal that he was giving me was a for sure thing or is it going to change when i get there because its a hour drive for me to get to this dealer. he told me yes we have a deal just bring your car in. So i get to the dealer ask for Maj he comes up telling "I'm going to do this for you" after waiting for 2 hours he brings the paper work over and lo and behold the deal has changed. The price that he had given me and told me that we have a deal has gone up by $240 wow. His telling me that he miscalculated!!! how can some one miscalculate by $240. After three hours at this dealership I left with no new car and a sorry from this guy.Stay away biggest liars I'v ever seen in the car business.

anitaanna

May 24, 2013

I requested a quote online for FX 37, AWD with premium package. Jodie, internet sales manager for Infinity of Montclair, called me and I requested to quote me on Infiniti FX 37, AWD with premium package as well as with the color. She quoted me on 2 wheel drive, which I didn't requested. I sent her a second email, asking for a quote for FX 37, AWD, she replied me back in two days with a quote for JX 35, AWD stating that the price is just a bit more for AWD,MSRP: $44,155 -and my price is $ 39,158. Really? I attempted to contact her for the third time, requesting a quote for FX 37, AWD and she stated " it is just a human error" , but what I like the best at the end she stated" is this what you are looking for?" I wonder now. How is the Infiniti of Montclair is still in business...with such a horrible customer service and do I ever need an Infiniti... and their service. It seems like one customer less, one customer more, Montclair doesn't care. Do not recommend them to anyone!

jaredjwj

May 17, 2013

This dealership is outstanding! I normally buy Audi and after being very frustrated with Walters in Riverside I decided to give them a call and I'm glad I did!! Debbra Pound was so easy to deal with and the sales manager Frank was great! I've never had such a pleasant experience purchasing a vehicle! Go see Debbra and you won't be disappointed!

garciaj7889

Jan 26, 2013

I bought my car a year ago and every time I've been here for my cars service they have been really friendly they make u feel at home and they are very accurate on the wait time and even offer to drive u home if u choose to not wait i recommend nissan of montclair to any one that wants friendly accurate and good service and reasonable prices.

amybabe67

Dec 21, 2012

I like the sales team they are very accommodating and the cookies are good!!! I LOVE MY CAR AND I'M ALREADY BRINGING MY FRIENDS AND FAMILY BACK TO THIS DEALERSHIP!!!!

Michael Buehner

Dec 7, 2012

Om 12/6/2012 we bought a used Toyota Avalon XLS at a great price. We dealt with George King (internet sales manager). Everything about this dealership is A one. They even delivered the vehicle to our home thirty miles from their location free of charge.

mikelexus

Oct 9, 2012

I live in Northern California and have been searching for about 6 months for a used M37. I am somewhat picky and wanted a certain color (both interior/exterior, and a car in excellent condition.. oh, and with the premium package only. After not finding what I wanted in the N. California area I expanded my search. Well, after a few weeks I find exactly what I want, but it's in Ontario California a good 6 hours away! I call Infiniti of Montclair and Debbra a sales associate fields all my questions and sends the Carfax for my review. Debbra was able to assure my of the cars condition (verbally and with pictures) and left me with a good feeling that I could buy this car sight unseen. Since I am very busy and I know that Yelp has given a good rating I let my instinct, the assurance of Debbra, and the input of general sales manager Joe that the car was in the condition I expect. In the end...I got a fair price, the car was shipped whe and the condition of the M37 was as described, which was essentially in perfect condition! Kudo's to Debbra, Joe and Infiniti of Montclair!!

jacksaint

Oct 9, 2012

Great purchasing experience.Fair Price.Competitive Financing.Internet sales rep Jodi was wonderful, very knowledgeable, spent most of the day going over the details of the vehicle.

mrsocal

Sep 29, 2012

I bought a used vehicle from Infinity of Montclair. I saw the car on line, visited the dealership, was greeted by a sales rep - very nice guy, who took me for a ride. I liked the car, but I wanted to come back to bring my wife to look at it. The sales manager offer me to take the car home as a loaner, show it to my wife, try it out and even let my mechanic look at it. The whole process took less than an hour. I locked my car at the dealership and took the Infinity home. My wife loved it, so did my mechanic. I went back two days later and purchased the car. I needed some cosmetic work to be done and they did everything exactly like I wanted and although the car had new tires on it, I asked them to replace the tires with different quieter tires and they did. I was waiting for the catch to happen, but it didn't. No tricks no games. I've been driving the car for six months now, and it feels great. Everyone I worked with starting with John Leonard, Shawn Teheri, Olivia Leon and Joe Nickell were fantastic professional people. I definitely recommend this dealership to everyone.

j_bonies

Feb 26, 2012

Awesome service from Mitch Franklin. He gave me a great deal, delivered as promised and I had a truly exceptional experience dealing with him and Infiniti of Montclair.

VivianRuiz

Jan 25, 2012

Mitch Franklin was a pleasure to work with. I was relocating from San Francisco to Orange County and made plans to purchase the G37 Infiniti when I moved back. It took me practically a month to actually make the purchase and Mitch was very patient while he was following up with me and responding to any questions I may have had. When I finally decided to make the purchase the process was done without a hitch. All the paperwork was completed at his office and was hand delivered along with my new car to my residence and all I had to do was sign on the dotted line. Thanks Mitch for such great customer service. Vivian Ruiz

chinwa

Oct 3, 2011

First contact with this dealership was in May of this year. Writer met Kirby Jones while looking to see what was available in new or used cars. My current car was 17 year old Honda Accord EX. Kirby was very good at sharing all the new and unfamiliar features on the various vehicles. She did not pressure me to by that day,she built a relationship that ultimately brought me back to this dealership. On Sat 10/1/11, I stopped in to see Kirby for a possible "Test Drive", she was not in. Sonia assisted, there was a "Stunning" 2009 Garnet hard top convertable with light interior that caught my eye, she accompanied me on the drive, explaining all the remarkable features. While I was signing the papers to purchase the car, I was asked for proof of insurance. As I walked to my Honda, I saw my Garnet G37 go by with another salesman for a Test Drive in "My Car"! :) I discussed this with Manuel Fuentes, who appologetic and assured me the car would be mine. He more than made up for the little mishap. I was extremely happy with the deal that was struck. I feel the price was more than reasonable for all the things that were included. Did I say the car only had 10,774 miles on it! Wow! I was able to add, Lojack, and finish protections along with a great warranty, If the Customer Service & Service Depts. workmanship and attention to detail is as at the level of your Sales Dept. you will have a customer for a long time who will be happy to make referrals. It is the best car buying experience I have ever had, I have now purchased 5 cars in by 62 years. No buyers remorse!Veronica A. Jones

Dorothy Pataky

Sep 9, 2011

The quality of Service this Dealership has provided me during the time of my four Infiniti Leases has always been outstanding! The manner they function with me as a female is truly remarkeable because they have always treated me with respect and have never been condescending in any transaction. I have reviewed other closer Dealerships and have found them to be not even close to the "class" these employees have in providing customer service. Most importantly, these individuals understand my situation as a Realtor and they work closely with my schedule to accomodate my vehicle service requirements.

kanzen

Aug 30, 2011

Purchased 2011 M37 vehicle in Mar 2011...still waiting for my permanent roadside assistance card.a. received 2012 owner manual and booklets on delivery of my vehicle. After many phone calls and emails finally was sent (months later) 2011 manual and booklets. Dealership sent me a gift card of $50. to appease me. b. vehicle prepped for inspection had grease spots on headliner above rear seats. Had somebody's cd in player. c. checked vehicle again at home and discovered more grease spots above driver's side window. Rear license bracket with Infiniti of Montclair on it was chewed up..like a dog was chewing on it.d. tried XM radio once and could not receive any stations. Did not receive any phone calls from XM to subscribe. Do not believe XM was ever activated.e. concerned now whether this vehicle was used as a demo and represented as new. After several weeks of ownership, I checked the #2 trip indicator and it reflected approximately 650 miles. Nav system also showed trips to San Francisco and Las Vegas. Odometer on delivery of vehicle had 214 miles on it.f. on delivery of vehicle, received only (1) key ring for (2) intelligent keys. Requested and received an additional key ring weeks later.

happynurse

Aug 27, 2011

I went to Inifinti of Montclair interested in the G37 sedan. I was immediately greeted with a smiling and friendly woman named Miss Kirby Jones. I told her I wanted to purchase, but was not immediately in the market for a new car. She sent me catalogs to my house, and followed up with phone calls. She always respected me and called when I asked her to, when I told her I needed more time she left me alone. She was great to buy a car from. She is very open and honest with her sales approach. Kirby has a great sense of humor and she made the car buying experience very enjoyable. I would buy another car from her in a heartbeat. She worked very patiently with me for over a year before I ultimately purchased.

rapierce90631

Aug 5, 2011

I thank Kirby Jones for her excellence in service and customer follow-up. I am very pleased with the G35 she sold to me; great car! Also, every year, she takes time out of her day to wish me a happy birthday. Infiniti of Montclair is blessed to have Kirby Jones as one of their sales professionals!

Erogers

Jul 31, 2011

These are the most helpful honest people that I have have purchase from. This is the third car I have bought and I would do it again.

Joniqal

Jul 19, 2011

We went looking for a car over the weekend. by chance, we checked out the infinity of Montclair dealership. Kirby Jones, a terrific sales consultant took great care of my needs and I ended up buying a car from her. her professionalism and wonderful customer care sold me on the dealership. I am looking forward to my future relationship with Infiniti of Montclair

bruin007

Jun 26, 2011

Our sales consultant, Kirby Jones, was incredibly attentive to our needs. Our family had bought an Infiniti from Kirby a year earlier, and had a very good experience. She came through once again, and she will clearly be responsive and helpful for the entire life of the lease term. Great salesperson.

Gary Montgomery

May 27, 2011

The entire sales dept./team was professional and a pleasure to work with; particularly Kirby Jones. From the moment I first stepped on the lot, they made the experience easy and enjoyable. They also answered all of my questions and attepmted to respond to all of my car buying needs. Thank you for a great experience.

wengisantos

May 24, 2011

we are overwhelmed by the salesperson's knowledge and skills with regards to the car that she is selling.She is very courteous and accommodating with our needs and concerns.i highly recommend Kirby and i actually recommended her to one of my friends,in fact,they will see her after their out of the country trip.

del-lala

May 5, 2011

What a great team! We test-drove numerous cars from the lot late Saturday, but were unable to close a deal that night due to our indecision and the potential of a trade-in - which we didnt have with us. Both Jorge and Steve remained patient and understanding. We returned the following day with our 2005 Q45 and left in a 2011 G37 Sport Coupe. Jorge and Steve were very personable and always kept our best interest in mind. Robert was an absolute wizard with our paperwork and we were out of there in no time! They were all extremely knowledgeable and very pleasant to deal with - we had a fantastic experience! We will definitely return!

babylyle

Apr 26, 2011

friendly, polite staff. allowed ample time for a thorough test drive on several models. tutorial on navigation and other vehicle features. painless price quote. dealeships very clean and comfortable. large selection and variety of vehicles on the lot.

Jmale1983

Apr 24, 2011

I highly recommend this dealership. The staff are extremely helpful and personable. Kirby Jones was the sales rep that I dealt with both when I initially purchased my lease and when I bought my lease out. From the beginning Kirby was so personable it felt like I was dealing with one of my family members. Getting my car from Infiniti of Montclair was the first time I ever got a car from the dealership and she walked me step by step through the entire purchasing process, from test driving my car to talking me through the financing portion. Her assistance was invaluable. Kirby is very attentive to the needs of customers and potential customers alike. She not only assisted me efficiently, but was also available to patrons who walked in and addressed the inquiries. To say that I was extremely pleased with her work ethic and services would be an understatement.

Georgie S.

Apr 23, 2011

Staff was extremely professional, prompt, organized, and friendly. Excellent customer service and value for the money. I would recommend this dealership to anyone interested in an Infiniti vehicle even if you don't live in the immediate area; they delivered the vehicle to my home.

JEFFREYO

Apr 15, 2011

GREAT SERVICE. EUGENIO MY SALESMAN WAS EXCELENT. I WOULD RECCOMMEND THEM TO ANYBODY. I BOUGHT A QX56 FULLY LOADED. DRIVES AWESOME. CAR WAS DELIVERED PERFECTLY. CAR GETS ALOT OF ATTENTION. THE DEALERSHIP OFFICE REALLY TOOK CARE OF ME. I REALLY LIKE MY NEW RIDE.

jarrodfisher

Apr 3, 2011

They were friendly and didn't play any of the usual car dealer tricks changed the way I feel about buying a car. They made me feel welcome and didn't make me feel insulted for negotiating the price and deal I wanted. They worked with me and I left with a great car, a great deal and a win-win situation. I will definitely be staying in the Infiniti family with Infiniti of Montclair for cars to come.

ladydiaz68

Mar 22, 2011

This is one of the best dealership I have ever been at..friendly and very professional..Steven Larrinaga is one of the best sales managers I ever met. From the moment I walked in til when I left the service was excellent. I will always refer any friends and family to this dealership

MitchB

Mar 15, 2011

I had a great car buying experience from the time I stepped on the lot up until the time I drove off. The car I wanted was not a popular option package, but instead of trying to talk me into something close, they found my car (only 2 within 500 miles) and sent someone to pick it up. Great people, great cars, fun car buying experience.

diannkoz

Mar 3, 2011

This is our second purchase from Infiniti of Montclair and from Jodi. We have had an excellent relationship with Jodi and Infiniti and like their care and attention to each individual. We have also had a great experience with their service department as we had the Elite Maintenance program for our prior G37S Coupe. As the economy has taken a toll on our personal situation, Jodi was very attentive to our current situation and was able to satisfy us with such an excellent product.We have recommended Infiniti of Montclair and Jodi to our friends and our family members. Our oldest daughter has also leased a vehicle from Infiniti of Montclair and Jodi and is about to purchase another vehicle from Jodi.We are more than satisfied with Infiniti of Montclair and Jodi.

daz1962

Feb 26, 2011

We were totally pleased with Pik & Steve's service. They were both very helpful and information. Robert, the financial manager was also very helpful. This is the third vehicle we have purchased from Infiniti of Montclair and we keep going back because of the great service!

James G

Jan 22, 2011

Was possibly going to buy a vehicle, and left with a new fx35. I was really not sure i was going to buy today, but after looking at a few cars John showed me a beautiful blue Fx35 that just arrived 2 days before. I have already purchased 2 cars from them before and it was always great. I stayed away from this dealer just to see if any other cars thrilled me. Was seriously considering a new Lexus RX 350, but after John had me drive the FX, it was all over. I said to myself, if they offer me the deal i want, without a big negotiation, i might just buy today. Shawn presented me the deal, and it took me all of 3 seconds to say "You have a deal"! He gave me exactly what i wanted, so i did not think it was worth any more haggling, so out the door i went with my brand new FX. The salesman John Leonard was great! Not pushy in the least. Just showed me the car, and let me think. I never felt pressured at all. All in all, another great experience at Infiniti of Montclair. I guess i will have to come here forever!

Ginuwine1969

Jan 19, 2011

Went to the dealer for an oil change, and get the value of my vehicle in hopes to buy out my lease on a 08 G37. The sales woman, went above and beyond giving me options, pros and cons of keeping current vehicle or purchasing new vehicle. Was extremely friendly and gave the feeling of a sincere caring of my overall happiness. I was so please with her options and over all presentation i left there that day with a brand new car. And with the personal exception that the price favored the dealership more than my self i am still pleased with my purchase and the service i received there THAT day. Will follow up later to see how post treatment and service experience turns out to be.

plynne1

Jan 3, 2011

We went in to just test drive the G37, I had original wanted the Nissan Z370, however my husband didn't like the car when we test drove it, and a friend has a G35 and thinks it is the greatest. We were greeted by Manuel who was friendly, extremly knowledgabe about the vehicle encouraged us to ask as many questions. After looking at several cars on the lot we both test drove the vehicle we were sold, by the smoothness and responsivness of the car, but not sure if today was the day to buy. We went inside to discuss purchasing the vehicle, we original had no intention of purchasing that day. However the vehicle only had 1,600 miles on it and has all the bells & whistles and even the interior was the color I wanted. After much negotiating we came out the proud owners of the 2008 G37, this is my 60th birthday present just 6 months early. Thank you to all who helped make this possible on New Year's Eve.

Dina_L

Dec 28, 2010

George King, Gabriel Vatkin and Steve were very professional and honest. They did not play any games and offered the lowest APR possible. This group is very friendly and customer service oriented. This is definitely the dealership one would want to purchase a car from.

dkwgogo

Dec 27, 2010

This dealership was the best experience I have had leasing a new vehicle. The team was friendly, motivated, excellent follow through and very upfront and honest. I was able to negotiate a deal over the phone and quickly come in and pick up the car. They made me an excellent deal and were so great to work with, that I went to them over the other two dealers that I visited. I had a poor experience at Glendale and Metro Infiniti so Montclair won my business. Gabriel Vatkin & Mickey were absolutely wonderful to work with! This is my fourth Infiniti and my best experience so far!

Ronxman

Dec 17, 2010

Great Sales Experience! This is my 3rd Infinity from this Dealer! The dealer made me feel very comfortable,no pressure and made sure I understood all my options. I will definetly recommend Infinity of Montclair to friends and neighbors looking for a new car.

danddp

Dec 15, 2010

Ms. Kirby Jones I think she is one of the best dealer on the lot. She spends the timewith you with out the pressure. Ms. Jones has that nack of talking to you , but not at you. The dealer ship need more sale person like Ms. Jones. I will be bying a vehicle very soon right after the Holiday's from Ms. jones I'm looking at that M45 Infinti that's on the lot.The Proctor's Family

Infiniti24

Dec 13, 2010

I recommend this dealership to everyone because of the dealership's excellent customer service. Staff treats you really nice and staff are very trust worthy. You always feel your getting a good deal in this dealership. Infiniti of montclair gives the best customer service from buying the car till maintenace time.

lburner

Dec 11, 2010

I've provided the ratings simply because the Sales Representative was very thorough, patient and concerned about me as a customer. He wanted t ensure that I got the best car on the lot and the best deal for my purchase. I would recommend the dealership and this representative to any of my colleagues and friends.

Pager

Dec 9, 2010

They did a great job accommodating our wishes to take our high payment lease and lower to a more manageable amount. The experience was actually enjoyable, which is usually a dreaded event. Our 2008 G37 was leased from this dealership, and I swore I would never go back. They sent us a letter offering to buy our car, and we gave it a try. Much to our surprise, it worked out great. It had everything to do with the sales people who helped us.

fedex1

Dec 3, 2010

The guys at Infiniti Montclair are kowlegeable, courteous to your financial needs andare straight shooters when negotiating car prices. They make the whole car buying experience worry free. I will definately continue to buy cars at this dealership. I had a no hassle friendly experience at Infiniti of Montclair.

bizteksolutions

Nov 27, 2010

Kirby helped me every step of the way with my lease buy out. She was very professional, never pressuring me but always willing to provide all the options I was requesting during my decision process of deciding whether to keep my car or lease a new one. Her patience with me was very much appreciated as I needed time to make my decision. I love my G35 could and Infiniti is first class all the way. Thanks Kirby!

olman123

Nov 11, 2010

Jorge was my salesman and he was very friendly. Steven Larrinaga, the sales manager bent over backwards to make the deal happen. Everyone was so friendly and helpful. I would also like to thank Gabriel Vatkin and Eugenio Sanudo... No one was pushy, very professional and attentive.

bconstantine

Nov 10, 2010

Everyone knows that buying a car thru a dealership can be nothing short of a grind. I have gone thru the process numerous times, but have to say that my experience with Infiniti of Montclair was one of the smoothest yet. They were very accommodating and demonstrated a sincere desire to win my loyalty. I never felt pressured, and I walked away feeling good about the whole process each time...from leasing a new G37 coupe to finalizing lease-end options toward the purchase of our FX 35. These guys are extremely good at what they do.

dolch01

Nov 4, 2010

Our salespeople Gino and Jodie were very helpful and when we got to purchasing the vehicle both Shawn and Gabriel helped out a lot. I have purchased a vehicle from this dealership before and will keep going back because of the salespeople that I deal with there. All 4 employees worked very hard to make sure my wife and I were happy and that we were making a purchase that we will enjoy. The overall buying experience at Infiniti of Montclair was enjoyable thanks to Gino, Jodie, Shawn and Gabriel. Thank You guys,Brett & Stephanie Dolch

d morris

Oct 30, 2010

From the time I stepped onto the lot until closing the deal, this dealership was awesome. I was able to purchase a pre-owned EX35 from them, and I would recommend them to everyone I know looking to purchase a new/used/pre-owned Infiniti. They are on top of their game in every way, from friendliness, professionalism, patience, you name it, they go the distance. They have my vote, and when the time comes for me to buy another car, they will be my first choice. To God be the Glory for this wonderful dealership.

Bruce Bailey

Oct 27, 2010

Before i ever went to this dealer to purchase a vehicle i had heard that the service department was very good. The salesperson i had also told me about how great the service department was and i told her that i already heard about it. Plus she was the best it was definitly the best car buying experience i ever had and i have bought a lot of cars. She was very knowledgeble about your vehicles and you can tell she absolutely loves her job. I think she could be in management someday. I myself am in business and i wish my employes had her ambition.

rigobertogon1

Oct 26, 2010

Manuel funtes help me searching for my current car I had a great experince there ,he answer all my questions and concerns. I would diffinetle go back. And recomend all my friends and family to visit this dealership . He help me so much I walked away in my new car he was relly friendly and helpfull

esa4186

Oct 26, 2010

Let me tell you guys, when it comes to buying cars this wasn't my first rodeo, I have bought plenty of cars and I know how it is, mayority or the times is not the best time you can have but, with Manuel he was honest and knew the product very well gave me a fair price for the car and didn't have to go back and forward with the manager, if I had to say is probably the best and easiest experience I have ever had buying a car, if I know somebody that is looking for a car go I'll send him his way and when I'm ready to change my car in a few years I hope he is there so I can get it from him again.

102952200137

Oct 26, 2010

Top rate customer service with a freindly atmosphere and very good knowledge of the different products. The salesperson Frank Elliott worked with my wife and I until we found the right car in our price range. He was willing to do what ever it took to find us the color we wanted in that body style even if he needed to dealer trade. This is the second Infiniti we have purchased from Infiniti of Montclair and we will not go anywhere else.

port216

Oct 26, 2010

Pik was very helpful, and knowledgeable about the cars. He walk me around to different models of cars and show me different features. He answer all my questions and concerns, drove off feeling great, and not felt like i got screwed over. Over all great experiences and i would recommend my friends and family to Pik.

karen235

Oct 26, 2010

yo he comprado muchos carros de agencias pero esta ha sido la mejor experiencia, no m puedo quejar de nada no dudare en recomendar a familia y amigos esta agencia, tanto el servicio komo los carros son de lo mejor no he tenido ningun problema kon el carro.

LL8756

Oct 26, 2010

Coming in, I didn't know much about the Infiniti. I casually went to different dealers in the I.E & found that Infiniti of Montclair had a pleasant & welcoming staff. I was very lucky to have had Manuel Fuentes discuss in detail about all my concerns & answer all my questions. His friendly approach and relaxed demenor was greatly appreciated! I will definately recommend Infiniti of Montclair to friends & will definately recommend Manuel for sales!

JB718

Oct 25, 2010

Manuel was great! He was not insistant on me making a fast decision at all. He was very petient and listened to what I needed in my vehicle. He was able to get me a great deal on my vehicle and good financing with my not so great credit. Overall I am extremely happy with the purchase of my car!

ANN05

Oct 25, 2010

THE SALE WAS SO FAST, THE SERVICE WAS EXCELET... AND FOR US THE MOST IMPORTANT WAS THAT THE SALES MAN SPEAK OUR LANGUAGE SPANISH, HE WAS SO PATIEN AND HE EXPLAINED EVERY SINGLE DETALE OF THE CARS WE WERE INTERESTED TO BUY UNTIL WE MADE A DECISION. THANK YOU.

tujefe03

Oct 25, 2010

The person that I named here is very helpful.He showed alot of honesty,and kept his word on the deal I and my family came up with.manuel has a big future and the dealer is in good hands with him representing infinity of montclair. Thank you.

jackiesuarez

Oct 25, 2010

They've been very knowledgeable & friendly. They explain the options & features of the different cars I was interested in. The financial manager was helpful too. He showed me the different pricing/monthly payment depending on the features I want in the car. They let me decide on the car that I really want. There's a smile when you leave the dealership.

erikaae00

Oct 23, 2010

Excellent customer service; It has been our best car buying experience by far when compared to other dealers we have dealt with in the past. The sales representative was able to answer all of our question in regards to the car and model. The general manager diligently worked to make the sale and financing possible.

csbennyabs

Oct 23, 2010

This dealership was a great experience. The salesman, manager and finance manager worked with me on the price of the vehicle, my trade in and gave me a great finance rate. Great service in a timely matter. I would recommend this dealership to everyone.

like55chevys

Oct 22, 2010

I haven't usually enjoyed the experiences I have had with car dealers but Kirby Jones is an exception to the rule. She helped me select my Nissan Maxima that has been very reliable and I continue to receive complements all the time. She was very helpful and made me feel at ease at buying a car from this dealership. She made sure the items that needed attention on the car before I picked it up were taken care of as she promised. The whole experience was so delightful that I plan on buying my next vehicle from her also as I have referred my friends to her to do the same. Thank you for having such a dedicated employee that cares for her customers. And Thank You Ms. Jones for being who you are.

crazjayz

Oct 21, 2010

When I purchased my 2009 Infiniti G37 sedan, I had previously visited another dealer, a well as called 3 others STRIVING for a specific price that I wanted. Upon entering Infiniti of Montclair (IOM) Kirby Jones greeted me with a warm smile and guarantee that I would leave them a happy customer. After dealing with numerous other dealerships, I was not so confident about her assurance.But, after spending 3 hours choose MY car, with MY options, at MY price, I can honestly say that IOM is the best Infiniti dealership in Los Angeles. Kirby Jones, as well as the rest of the IOM staff, went up and beyond what I expected any dealership to do. More recently, I have gone there for my scheduled maintenance services, as well as an unscheduled tire problem. I can now say that ALL of IOM's staff is extremely courteous and professional. If I were to buy another Infiniti, I would most definitely go to Infiniti of Montclair.

saucenme

Oct 19, 2010

Great time buying a car. Easiest experience I've ever had. Thank You! Steve was very professional and helpful in with my purchase. Above and beyond...Frank gave me everything I needed know about my new car. Will refer family and friends for sure. Thanks again...

Bary

Oct 18, 2010

When I discussed with Kirby the car that I was looking for and the timeframe, she was very consistent and efficient with her follow through. Kirby was so intent on satisfying every detail, to complete this transaction, that she even called to keep me posted on my request, on her days off. I will definitely recommend her to friends and business associates who are considering an Infiniti for their next car lease or purchase

jboyd11

Oct 17, 2010

My mother and I have bought three infiniti's from this dealership, two of them being mine. Each time we have been provided with above expectation service from Kirby Jones and Oliva. Their knowledge of infiniti product played an important role in my decision to stay with infiniti. However, it was their commitment to providing excellent customer service that kept my business. Kirby has been professionally patient with me, willing to make sure that I received the best deal possible while at the same time sacrificing a higher commission. Kirby has also been honest in her dealings with me which speaks volumes about her integrity as a person and has created in me a confidence in working with this dealership. As a result I have been converted into a loyal infiniti of Montclair customer. Miss Oliva in the customer service/parts department has also exhibited the same professionalism and commitment to excellent customer service. Whenever I have needed an oil change, loaner car, or part for my car, Oliva has been prompt and organized making the service easy and pleasant.

diaz7238

Oct 16, 2010

Sean Peters, and the rest of the staff at the Infiniti of Montclair were extremely helpful,friendly, and knowledgeable. Sean went above and beyond the normal customer service range to help my husband and I pick the right car for our up-coming family. Sean took the time to compare and contrast the EX35 and the FX35 to help us make the right choice, got to know and understand our needs and personalities to make us feel at home at the dealership. Needless to stay, we got the family car of our dreams and we couldn't be more happier with the service from Sean and the rest of the Infiniti of Montclair team and our new FX35. Within two days we received a Thank You letter from Sean in the mail. Once again, Thank You Sean and the Infiniti of Montclair team for providing us with excellent customer service that was above and beyond our expectations.

rbla15

Oct 11, 2010

Had a wonderful experience with the whole staff. We drove 150 miles for a car, that I had seen on the internet. Gabe, stuck to his word and made the purchase possible and very hassle free. My husband and I will return for our next purchase.I have already recomended your dealership to a couple of friends. Overall we are very pleased and thank the men that helped us very much, couldn't have been a more pleasant and hassle free experience.Thanks again. Sincerly, Robin Eller

chris88

Oct 2, 2010

These two gentleman showed me a level of customer service that could only be compared to Nordstrom. Upon my lease turn-in I was a bit nervous since I had recently lost my job and was not able to purchace my beautiful G35 and I was expecting to get the cold shoulder since I was not a potential buyer, but that could'nt have been further from the truth! Gabe and Jorge gratiously walked me through the process and saved me a substantial amount on wear and tear fee's. I would recomend this dealership to anyone within a 100 mile radious! Trust me, it would be well worth the drive!

musttoy001

Sep 26, 2010

I have been a customer of Infiniti of Montclair for several years now. I have never had a bad experience there. The salespeople, as well as the service people, are very friendly and helpful. They go the extra mile to make their customers happy. In fact, my husband and I went in to buy a new vehicle on a Friday night. It was late and we were talking about where we would go for food on the way home. The sales manager heard us talking and sent an employee to get food for us while we were in the finance office. And the dealership paid for it. I don't recall any other dealer doing that for their customers. That's top-notch service.

AnneMariesGia

Sep 18, 2010

I came to Infiniti of Montclair to just "look" at a G37 Coupe. After 2 test drives with Jodie and her detailed presentation, I knew I had to buy this car. When it was time to make the actual sale, George was extremely helpful and we made the deal. (Jodie had the day off). I usually dread the never-ending contract signing in finance however, Shawn did a nice job of moving things along while being very informative. I appreciated the extra mile that George took in following me home (long after the end of his shift)so that he could bring paperwork to my husband which needed his signature.I feel that I received a very good deal and exceptional service from these 3 team members. I will proudly recommend your dealership to my friends. Love the car and thank you all again!Anne Marie Brusca

hgwells

Jun 30, 2009

Very uneven sales experience. One salesperson was very nice, very accommodating. The other was extremely rude. It is a tough sales climate, so there might have been some desperation in the behavior of the rude salesperson. But I'd suggest trying the Tustin dealership.

Thomasr

May 14, 2009

I really could only afford a used Infiniti vehicle. Well I looked at a few local southern california dealers. Infiniti of Montclair had a bunch of Used Infiniti cars that were certified! I found a G35 with under 50k miles that fit my price range. So I went in and spoke with Mr. Cerami....long story short i got the G35 for the price I saw online. I had no problems with this dealership and would recommend them to anyone wanting an Infiniti.

OttoJKubik

Dec 26, 2007

I have owned numerous Infinities since 1987, with all but 1 coming from this dealer. I read the other reviews, and do not agree with them.. This is why I am writing a review.I am not a "shill", and am a real car owner. I have dealt with the sales and service group since they openned in late 1997. Since then, I have owned J30t's, I's, Q's and currently an M45 Sport through them. My wife's car (I30) was recently totalled and if they get the right model/equipment combination in a used car, they'll sell me another.These people have shown a very professional side to me over the years. I was just in last week, and again, saw nothing but smiles and hard work/customer satisfaction.I will not say they are perfect, but they are very close, at least for me. I am a demanding customer, so giving plaudits that are unjustified never happens. Quite the contrary. I believe that others may have had bad luck, or are just unreasonable.Try them. I sincerely doubt you'll be disappointed.

jglnonno

Oct 5, 2007

Extremely bad service and totall not friendly, they have given me a lemon car and just refuse to help me anymore after 2 attempt to fix but failed. The manager-Gabriel and the service consultant - Tom Tucker are the worst ppl I ever met in my life!

purplepwr

Sep 8, 2006

I will never recommend the Infiniti of Montclair dealership in Montclair, CA. After I found that my brand new G35 had a manufacturer defect on the back bumper it was picked up for repair. The customer service coordinator, Yecenia Jaimes, brought a loaner G35 and instructed me to keep my gas receipts for reimbursement. After a four day delay with the repairs, the rep promised me a restaurant card along with the gas reimbursement (totaling about $30) to make up for the inconvenience. After about 3 weeks of not hearing from Infiniti on the gas reimbursements or the restaurant card, I called the customer service coordinator and left a message on her voicemail inquiring about the status of the reimbursements. She never called me back. After another month, I felt a bit frustrated that an Infiniti representative would go back on her word. So I called the Montclair dealership again. I was passed to the Sales Manager, Gabriel Vatkin. I explained the situation to him and he said hed check and get back to me. The following Monday, Gabriel gave me a call. He told me that he spoke to Yecenia and that they had already gone above and beyond to take care of my cars defect and made the effort to pick up the car for me and deliver it with a full tank of gas. Gabriel also stated that Yecenia informed him that I was the one who asked for the gas reimbursements and that she had never offered but instead told me that she would see what she could do. Gabriel said that there was nothing else that they could do for me, since they had already bent over backwards to accommodate me. His tone was accusing, condescending and he made me out to look like an opportunist. He never mentioned the gift card. I was outraged that the sales manager was speaking to me in this manner. I told Gabriel that I did not ask for the gas reimbursement upfront, and that Yecenia was the one who offered, along with the gift card. I would never even think of asking for such a thing! Gabriel continued to take the side of his employee, and raised his voice at me, and continued to turn the story around. He basically insinuated that I was a liar.Honestly, I can care less about getting reimbursed $30 for gas, let along a restaurant gift card. Its all a matter of principal. If the dealership could not reimburse the $30, they could have simply told me so and I would understand. I am shocked by the way I was treated me by the sales manager. I cant believe that they would risk the spread of negative word of mouth, for a measly $30. My experience with Infiniti employees at the Montclair dealership has been horrible and its extremely IRONIC that their tagline is Where the Customer is Number 1. They have no right to make this claim!

96ss

May 24, 2004

Let's start by saying "I will call you right back" never happens. Keep getting told that parts came in but were sent back. Pay for services (3 separate times) that were never completed. They were small items, but who knows what else wasn't done. Scratched wheels on tire rotations, Car was washed (black) and water was left to dry (middle of the day, 100 degrees), causing etching into the clear coat. I asked them to fix it, they say they didn't wash it (window seals were wet, water dripping). Then state they will wash it with acid. Appointments take too long to get. Loaner cars look like rent-a-wreck. Too many more things to complain about.<br><br>Good things---Nick in sales, oil change prices, Service days (7) and hours.