Used Cars for Sale at JBA Chevrolet Mitsubishi in Glen Burnie, MD

Vangie

Apr 19, 2016

Great experience from start to the end. Customer service and sales man Rocky is very pleasant to work with. Knowledgeable about the vehicle and great attitude. Everyone that I came across during the purchase and transitioning was friendly. Rocky is definitely awesome would definitely recommend to see him if any of my friends are looking to buy a new vehicle.

David

Mar 9, 2016

Curt, Carri and Chrissy were all awesome! Curt's was direct but I liked his style and humor. I appreciate the work done to get me where I needed to be on the financing. I'd like to say thank you to the manager that helped out too, sorry we only met briefly and your name escapes me. The Challenger runs like a beast. My drive home was a lot faster then the drive down *wink wink* . Thanks again! Dave in Altoona, PA

Kerrick

Feb 12, 2016

I purchased two cars in one week and enjoyed my experience

bigfamily

May 28, 2015

In our process to find a used Suburban, they have been the only ones to have one on the lot. They had several. So they know the demand for these bigger vehicles. We showed up and were greeted with Andrew!! Then he had to put up with us and 5 kids!!! He was great, respectful, understanding, knowledgeable and very helpful. It was great that he had his paperwork of the vehicles right in his hands, no back and forth, let me check stuff. Only to just get the keys. Being I came with what I was looking for, make, mileage, price. they were very helpful in trying to get us the vehicle we want. We just have to decide if we want a suburban or a big van.

skipp

Dec 14, 2014

Dealership advertises really low prices then when you ask to see the purchase paperwork they add back shipping costs, paperwork fees and various other costs to bring the price right up to what other dealers charge for the same vehicle. Would never have any dealings with this business ever again.

unsatisfied

Aug 27, 2014

I made and appointment to look at a specific vehicle I saw online. I called to confirm my appointment and that the vehicle was still available. I was responded to in the affirmative on both of my question. When I showed up to the lot the person I had an appointment with was no where to be found. I was then told that no one could find the car I wanted to see... really? Miraculously it was located but I was told there were no wheels on it. 15 minutes later it had wheels but was behind locked doors. 15 minutes later I was told that no one had a key. I left without ever seeing the vehicle that never even existed. This dealership is full of fast talkers and liars. I would never do business here - ever. Good riddance to you people that "helped" me on that day.

cb5107

Jul 25, 2014

JBA was helpful. They worked with me on the phone and gave me a guaranteed good price. I would recommend dealing with them.

Mandy

Jul 16, 2014

This was by far one of the best car buying experiences. From the time we entered until we left we received nothing but exceptional service. We did not feel pressured a bit. My husband and I were truly impressed with the remarkable & professional service. I will highly recommend JBA to all my friends and family - no doubt. Keep up the great work!

MDS

Oct 13, 2013

I'm reside in New York and traveled to JBA in Maryland to pick up the Truck which i was looking for they had the best price . No complaints price of vehicle was reasonable and Rob Myers salesman was professional courteous and knowledgeable, No pressure no haggle no gimmicks just excellent service.

Betty McClung

Sep 29, 2013

The salesman, Mike Johnson was friendly and very professional. He did not pressure us at all and gave us a terrific deal on buying our new Cruze LTZ. I would recommend dealing with JBA again.

Navy357

Aug 10, 2013

Not only did JBA Chevrolet help me acquire and transport my 2013 Chevy Equinox LTZ from outside of the local area, but they easily stepped me through the sales process with no haggling, no hassles (and no pressure tactics). Military vet friendly too. Im buying all my future Chevy vehicles from JBA from now on; I only wish you had a bigger public lot. Thank you Ed and Tim for everything!!!

stang600

Dec 17, 2012

Not terrible but could improve. I can't really say there bad because they said they would get me in a car and they did. I lack credit history so I didn't think I would get approved but I did.

Hot Camaro

Dec 7, 2011

After reading the other reviews for this dealership, I am guessing that maybe someone was having a bad day when I was there. The salesperson was friendly but not the most knowledgeable person on the product. While conducting business, the manager Joe was completely rude to me. He acted as if we were wasting his time and gave short, snappy responses. After not reaching a deal, he told the salesperson that he will not come over because he has said all that he wanted to say. I've purchased several vehicles and have never been treated so rudely before. Even though they have a great selection of vehicles, I will never purchase from them. I went to another dealership that same night and was treated with the upmost respect.

Mother Truckin'

Nov 5, 2011

I visited this dealership after receiving a phone call in regards to a price quote I submitted through Chevy. I had no intention on purchasing from them that particular day, but I was made an offer that couldn't be refused! I arrived with my rambunctious 3-year-old in tow a little anxious about how I was going to be treated as 1) a woman customer and 2) a crazy kid getting into everything. After being informed my initial sales consulatant was off that day, I was greeted by Marty Stump. Marty was super nice and cut to the chase right off the bat. I told him my must haves and maybes, he showed me the sticker price that was well beyond our price range, to which I replied "I know what we can do and what we can't and that is definitely what we CAN'T." He said well hold on a minute. After about 30 minutes of finding brochures and odd pieces to entertain my rowdy son, Marty returned with an above average trade value for our '04 Trailblazer and a price for the truck I wanted ever so badly with rebates that smacked the payment we wanted out of the park! I was beyond ecstatic! My husband did nothing but show up and sign papers, and we left in the truck I had been searching for for over six months! The entire process could not have been any easier! Een after the purchase was complete, Marty continued to follow up and make sure everything was meeting our expectation. He also arranged repair of two minor scratches at my convenience. I am now a JBA customer for life and I will ALWAYS ask for Marty. We'll be going back to JBA for a bed liner and step side bars next month!

dcfdsid

Oct 26, 2011

We were greeted immediately but never felt pressured. The salesman was very knowledgeable and extremely patient. We told him right up front that we would not be making any purchases that day and he still showed us, and our 3 kids, every single car we wanted to see.