Used Cars for Sale at Jeff Wyler Nissan of Cincinnati in Cincinnati, OH

Linetender

Oct 13, 2016

Corbin Stamper was our salesman he was awesome as was Mike Ingram thanks so much.We would tell all our family and friends to come hear for there car needs

Lindsay T

Oct 10, 2016

I recently leased a 2016 Nissan Pathfinder from Tom Jones and was incredibly satisfied. Not only was Tom personable and great to deal with, but he made the entire process smooth and quick for my husband and I. I would definitely recommend him to anyone looking for a Nissan.

Lindsay T

Oct 10, 2016

I recently leased a 2016 Nissan Pathfinder from Tom Jones and was incredibly satisfied. Not only was Tom personable and great to deal with, but he made the entire process smooth and quick for my husband and I. I would definitely recommend him to anyone looking for a Nissan.

Ann Lee Rollins

Oct 8, 2016

Mr. Christopher Bomar was an excellent and knowledgeable Salesman. I went into Jeff Wyler on Colerain to ask questions and maybe test drive a car. I left in a new Nissan Murano! He answered all of my questions and made it easy.

Racks0494

Oct 6, 2016

It was a great purchase easy to deal with it was a pleasure to deal with Bryan Herman top notch salesman and person.it was fast and easy to make a deal would recommend to anyone

rsimsatpnlending.com

Oct 3, 2016

This was the easiest lease I have yet to experience. Everything was handled over the phone, and the deal was just as exactly as planed. The closing process was quick and simple. It was well worth the 150 mile drive. I found J.W Nissan to be one of the few dealerships that honored their advertised deal.

Traci

Sep 30, 2016

I recently purchased a 2016 Nissan maxims and the service with my purchase assist was great I can't speak so greatly about the rest of my experience. Good job Alex.

The Portlocks

Sep 30, 2016

We just bought a new 2016 Maxima Platinum from Jeff Wyler Nissan and couldn't be happier with our experience. Our Salesman, Corbin Stamper, was awesome. He wirked hard to get us the deal we could afford and we truly appreciated it. You did a great job Corbin and we will definitely recommend you to our friends and family

Nissan212

Sep 26, 2016

Got a great deal on 2017 Nissa Maxima! Go see Samir Abuyaghi he will take great care of you! He will go above and beyond your expectations so go see him right now!Friendly Service! I.Williams

B. Jones

Sep 26, 2016

Deceived into paying high over sticker price, was told all dealerships would charge this fee. Found later that was not true I was deceived & they were being greedy and taking advantage of me. No one should ever be ask to pay over sticker.

Debbie Benjamin

Sep 23, 2016

I would like to say thank you to Corbin Stamper, Jimmy Singer and the Jeff Wyler organization. Your knowledge and professionalism were second to none. I went in knowing what I wanted and left with exactly that. The entire experience was as smooth as it could have been. Corbin wasn't a pushy sales person and I appreciate that.

4th nissan owner

Sep 21, 2016

So, this is my 4th Nissan car over a span of 40 years! Tom Jones was quite patient with my questions and very knowledgeable about the Nissan Sentra. He gave me pertinent information on upgrades of the car. I left feeling the Nissan Staff cared about me as a customer. As well, the finance manager was personable. Many of the car salesperson were hospitable and respectful. Go and check this Dealership out on Colerain: Jeff Wyler Nissan!

Shawna100

Sep 20, 2016

I had the pleasure of working with a very knowledgeable and savvy salesman. Chris pulled out all the stops in the quest of closing the deal that was suitable for Jeff Wyler and myself. Phase 2 of Chris's STAR treatment was ensuring that I received a very detailed and thorough tutorial of all the high-end features that the Pathfinder has to offer. In short, GREAT EXPERIENCE and GREAT VEHICLE!Shawna Jackson

Victoria R

Sep 7, 2016

My experience with Alex, my salesman, began with me looking for a used SUV. He assured me that Jeff Wyler would do everything they could to make me happy. They did better than that. I drove off in a 2016 Nissan Murano with 1 mile on it. This is my very first brand new vehicle. My experience with Alex and the rest of the Jeff Wyler community was exciting and fulfilling. Before I left I let Alex know that he made my day, because he did!

Patrice Marshall

Sep 5, 2016

I went in thinking I was going to walk out with a used car, but with the help of Ron Brock I purchased my 1st brand new car. He was patient and answered all my questions plus more. Made the experience very easy. Thank you Ron for all your help.

Susan

Sep 1, 2016

I felt I got the best lease deal they could offer. Thank you to Dan, Corbin and Jimmy for making my experience a good one. I look forward to dealing with you again!

autoleaser16

Aug 31, 2016

I don't see the name of the young man, ALEX GRACE, who worked with me on Saturday, Aug. 27. I want to be absolutely sure he gets the accolades he deserves. He made the trading of my 2014 Sentra lease to a 2016 Sentra lease, a pleasure. He is very sincere, helpful and professional. He went out of his way to find answers to all of our questions and requests - made us feel he likes his work, and likes people. We left feeling that we had been well cared for. Alex would be the reason for our return to Colerain Nissan in the future.I would definitely ask for him to wait on us again.

pauldog

Aug 26, 2016

Our experience in shopping and buying a new car at Jeff Wyler Nissan was extremely pleasant and easy. Tom Jones was very helpful and very knowledgeable about his product and very pleasant to work with. We told him what we wanted and he found it. Jim Singer was very helpful in financing our car to fit our means. Thank you for a pleasant experience.

13carbuyer

Aug 22, 2016

I was very satisfied with my experience at Jeff Wyler Nissan on Colerain. Tom Jones was my salesperson and I believe he went the extra mile to be sure I was completely happy with my new Rogue. This is my second Nissan and I have be very satisfied overall with the Nissan experience.

Sharon Rogers

Aug 5, 2016

The purpose of our visit was to trade in or look at newer Nissan cars that would be to my liking especially since I received a post card from the dealership. Anyhow, Charity, was very accommodating to my needs. I test drove a few cars, Charity offered us snacks and water while we waited for the business transacitons to take place. She deserves a RAISE!

happyowner

Aug 5, 2016

Travis Wheeler and Tom Jones helped me select just the right car! They were knowledgeable, trustworthy, and patient with me. I love my new Nissan Sentra!

Debbie Ruter

Jul 31, 2016

We just purchased 2 cars last min th from Jeff Wyler Nissan. Our sales professional was Mark Wombles. This is actually the 3rd time in a year where we have purchased a car from him. We love working with Mark and will continue to do so. He listens to what you are looking for and saying a damages to come thru for you. There is no rudeness or high pressure sales. Thank you very much Mark!

Chris 1234

Jul 20, 2016

Ben was very helpful and knowledgeable to us during our buying process. He helped us feel comfortable and informed while comparing between Nissan, Toyota and Honda SUV's.

Satisfied Customer

Jul 18, 2016

Alex Grace, was our salesperson, who help us purchase a 2015 Nissan Quest. He was professional, attentive, real-life, and Very customer service oriented with a personalized connection with his customers. A real pleasure to do business with.If you are looking to purchase a Nissan, I would highly recommend this young man. We came looking at used, and bought new......lolThis young man has allot of potential to move up or to move on.. So Jeff Wyler, appreciate him, reward him, and appreciate him. As a Savvy business woman who runs a multi-million dollar business, you don't see this work ethic in todays work force. Great Job Alex~

Barbara

Jul 14, 2016

Nate was. very nice and friendly--- Had a lease GMC to turn in on a Nissan Rogue. No pressure at all... He brought around several SUVs until I found the one I liked..Great place to buy a car.Very nice working with Nate.N

Jean Watson

Jul 10, 2016

Worked with Mark Wombles on a new car purchase. He took time to explain lease.vs purchase options and was very patient while we worked through our priorities and budget. We did not feel pressured at any time and really appreciate that! Mark was great to work with.

smoke

Jul 5, 2016

ALEX G, DID A WONDERFUL JOB WITH GETTING ME IN THE CAR. HE WAS VERY PATIENT ANSWERING ANY QUESTIONS OR CONCERNS. THE STAFF OVERALL WAS VERY FRIENDLY AND COMPETENT. DEFINITELY RECOMMEND.

rodney davis

Jul 5, 2016

I recently purchased a used car for my daughter at Jeff Wyler Nissan and had the pleasure of working with Corbin Stamper as the sales person. He was a pleasure to work with for sure. My over all experience in purchasing from JWN was great. There was as mix up in the price of the car I purchased when it was first posted on their website. The listed price was actually much less than the listed value of the car and the true asking price of the vehicle. In the end they honored the price initially posted much to my delight. I definitely consider myself a future customer if I am ever in need of a new or used car. By the way my daughter LOVES her first car :) Thank again to Corbin and rest of the staff at JWN.

yolandaat12

Jul 4, 2016

T. JONES WAS MY SALES PERSON AND HE DID A WONDFUL JOB IN GETTING ME IN THE BEST CAR. MR. JONES WAS HONESTY AND MADE SURE I LEFT WITH THE BEST DEAL. I WILL DEFINITELY RECOMMEND THIS DEALERSHIP TO EVERYONE THAT'S SEARCHING FOR A CAR. DUE TO THE HONESTY AND POSITIVE EXPERIENCE.

Quiltbug

Jul 1, 2016

I had just planned on stopping at Colerain on the way to Fairfield. However, after meeting Ben, he took total good care of me. He was polite , helpful, and respectful and bent over backwards to provide great customer service. Jimmy was also great with the paperwork. They were a great team!

Pat

Jun 29, 2016

Needed a car and working with tom jones made the experience very easy. I felt I received the best deal, everything was explained, and he was very knowledgeable of honda's. My friend that was with me will purchase her next car from tom. She was impressed with the dealership, tom, and the business manager. It was not stressful, it was a fun experience.

BertnMindy

Jun 23, 2016

My fiancee and I were looking to trade in her old car to get 2 new ones. One major problem was that I live out state. They worked hard on making it so the banks would accept an out of state deal. Our sales associate was Corbin. He really made sure that we had gotten the best deal that we could possibly get. Even on his day off he was working hard to make things work. Thanks to Corbin and Jeff Wylers team. We ended up with a brand new Nissan Sentra and a really nice Nissan Versa. Corbin was really honest about everything. He made sure that we had the best and safest car to make it to Florida with the best gas miles. He made sure that the warranty was great, and the banks had their ducks in a row. I would highly recommend this place to anyone. In fact my fiancee and I have recommended our best friends to them. We told them that Corbin was amazing as well as the Jeff Wyler team. Thank you all very much for everything that you have done.

bjb

Jun 18, 2016

I would definitely buy a car from Jeff Wyler's Colerain NissAn dealership again. Alex Grace initiated the sale while I was waiting for my car to be serviced. He was professional and helpful , as was Travis Wheeler and Corbin Stamper, the two managers who closed the deal. Very positive in all aspects of the sale.

fatboy67

Jun 3, 2016

Although it was a mixed bag, in the end, it tuned out all right. Tom Jones was a salesman who aimed to please. There was a long wait ( about 6 weeks) to get the deep scratches fixed. Things did work out after. the GM of the dealership finally resolved the issue. At first it was wet sanded with not too good of results, A touch up man later made the proper repairs and it is OK now. A trade in makes it hard to determine what kind of deal you really got. Anyway, I think I got treated fairly in the end. I just had to do a lot of calling and waiting. Dealership did apologize for all the waiting and delays. and to correct the issues I had. Rating the dealership is hard because I think they are pretty good overall but have room for improvement

Patrick16

Jun 3, 2016

Wonderful experience this past Memorial Day weekend! Alex Grace was my sales person and he did a wonderful job. Found out what I needed and did everything (literally) he could to get me what I needed. Would definitely recommend this dealership if you're searching for a car. To add to that I would refer you to Alex, for your next car. Thanks!

nissan4fun

May 31, 2016

We had an excellent experience purchasing a used car from Jennifer Stroud at the Jeff Wyler Nissan dealership on Colerain Ave. Being a long time Nissan fan, the used car selection was abundant and Jennifer, along with the entire staff, assisted us through the process quickly and without an issue. This included a minor repair to the vehicle and additional interior detailing before delivery. I would definitely recommend asking for Jennifer while at the Colerain location.BTW: The dealership purchased our plates as part of the deal - one less headache to worry about.

maxguy,ken

May 27, 2016

Recently went to Jeff Wyler on Colerain to buy a new 2016 Nissan Maxima. This would be my third Maxima in a row. Corbin Stamper and Jen Stroud assisted me. Corbin was very knowledgeable and everyone was extremely friendly - all was completed in short order. I would recommend Corbin, Jen, and Jeff Wyler.

Ashley Reuss

May 27, 2016

Had the privilege to work with Mike Egan. He was very professional, friendly, and honest. I went without my husband and he was not pushy at all. He was great..I would reccomend him to anyone! I felt very comfortable buying a car from him.

jamie2016

May 25, 2016

I went to Jeff Wyler to buy a Nissan Rogue. Corbin Stamper assisted me and made it a great experience. He was knowlegeable, friendly and extremely helpful. I would definitely recommend Corbin and Jeff Wyler!

Ross erin

May 20, 2016

Had an excellent experience at this dealership I would definitely recommend anyone going to see Nathan Mccowan at the Colerain location. It was a smooth process and he made sure that I left with the car of my dreams. I am one happy customer

Bali

May 12, 2016

The car buying process was very smooth. I purchased a used 2014 Nissan Pathfinder. Sales Person Ron was very helpful. I would recommend this dealer is you are looking to buy a used Nissan.

pat2pat

May 11, 2016

My sale person Corbin was very helpful and made me feel comfortable. I would recommend Corbin Stamper and Jeff Wyler to all my family and friend for there next vehicle. Thanks Corbin

Karincramer

May 8, 2016

Great dealership! Nathan was very helpful and a pleasure to work with for my new car buying experience. I would highly recommend this dealership for your next car buying experience!

Jordan

May 1, 2016

I was very please with my experience at Nissan! I went to a couple other dealerships and the employees were mean to me because I was young and they didn't think I could buy a car! But the employees at Nissan treated me like I was any other customer! They were all very nice and I would highly recommend them to everyone! They gave me an amazing experience and made me excited to purchase my first car by myself!

vitamineve1

Apr 23, 2016

I enjoyed (really)my experience buying my Nissan Versa Note. Took a test drive and fell in luv again. the reps. took care of all my car buying needs and then some. Friendly and accommodating. Fancy showroom and thoughtful is the biggest difference. thanks to all the help Mark Wombles.sincerely, eva

Simba1989

Apr 15, 2016

I have been back to the dealership 4 times to sign paperwork. The last time about a month after the sale because they had screwed up the loan paper. I am now receiving notice that I did not make my first payment because it was before they finally submitted the paperwork. Nissan Motor Acceptance Corporation. Closing the deal is the most basic function of a car dealership and they can not get it right. 2016 05 06Jeff Wyler had no interest in doing anything about our bad experience until we posted. Now they are acting like it is important to them. When I tried to contact the dealership management concerning my experience they would only have the salesperson call me. When we posted is only time they have become concern about this.

Simba89

Apr 15, 2016

We bought a new Nissan at Wyler. We thought we had completed the sale and took the car home.The dealership proceeded to call us four separate times to come back and sign paperwork they messed up. The last time was the Nissan Motor Acceptance Corporation paperwork at the beginning of the second month since we bought the car. We did not receive a bill till the middle of the following month that now says we are late on our first month payment and owe them two months payment. I have done nothing wrong but the dealership inability to do paperwork can now possibility affect my credit rating.

emily j.

Apr 4, 2016

Travis and Mark helped me find the exact match for our family. They were courteous, answered all my questions and made the buying process easy! We would definitely recommend Jeff Wyler Nissan of Colerain to anyone!

roguelover

Apr 3, 2016

Love my new Nissan Rogue! The Mark was an great person to deal with and he made the process easy and quick. Would recommend to anyone!

Jennifurball

Mar 29, 2016

The car is fantastic, it rides smith, very little interior noise and the cherry on top of the cake is the beautiful peacock color. The people at Jeff Wyker are amazing, the base everyone feel so comfortable and they're so friendly, it was like a family reunion or something.

mario perera

Mar 28, 2016

Just bought my first Nissan product. Couldn't be happier. I'm really satisfied with my 2015 sentra deal from Jeff Wyler Nissan Cincinnati. The process was very smooth and I had keys in my hand within in couple of hours. Specially, Leroy Glass who assisted me throughout the process was very helpful. Without doubt, this is the best place in Cincinnati for your automotive needs.

tabest

Mar 28, 2016

I was referred to this dealership by a family member. My family member told me that she had an no hassle wonderful experience. Well I decided to give them a try. I went in to trade in my car and lease a new car. Well my family member was absolutely correct! My experience was awesome, the salesman ( Leroy Glass) and manager (Travis Wheeler) were polite, very attentive and took every small detail that I wanted into consideration to give me the best possible deal! Everyone that I came in contact with were great. Including the finance guy who's name has slipped my mind. Thanks Jeff Wyler Nissan (Colerain)! What an awesome team!!! I'll forever refer customers!!!

Michael Pfaffinger

Mar 25, 2016

Thank you to Mark Wombles and the staff at Jeff Wyler. We had a great car buying experience. We were extremely happy with the time Mark spent with us in selecting our new car and making everything go so smoothly.

emerald

Mar 23, 2016

To be fair, my husband and I went to this dealership only a few days after they had changed from one owner to another. However, this does not excuse some of the difficulties we had. Our sales person, Leroy, was poor with communication. We went to the place knowing which car we wanted to see and likely purchase, so we were an "easy sell," for the most part. However, it did not feel as though we were engaged in fair negotiation with the sales team (salesman and "manager). They conveniently attempted to hide some "extras" in the deal they offered to us, saying that we could have the car for $200 a month for 60 months. However, we did our research and knew the going interest rates, the sales tax, etc. and knew that we could get the same monthly payment for 48 months. After challenging the salesman he came back and said, I just learned that there were extras thrown into the first deal. My husband actually sent his phone with the sales person and we got what we wanted. After that process, we waited for hours to sign papers- and there were no other customers! However, we were not told which finance companies were options, what interest rate(s) we were offered, etc. We had to ask as we were sitting down and finally signing papers who the lender was and what the interest rate was. FINALLY we took the vehicle home. It was after running an errand that evening that I saw that we had no temp tag on the car. There was a Jeff Wyler ad plate, but nothing official. AND WE WERE NOT TOLD. My husband called the dealership and they said they were out of them and it would take a few days to get them in. In the meantime, my husband had to drive round trip 35 miles to and from work each day with no license plate. We arranged that I would be able to stop by the dealership and pick up the tags and that they were expecting me. I walk in, tell the sales guy why I was there, and am left standing and waiting at the desk. After about ten or so minutes I was shown to the waiting area for the service department because they havent printed it off yet. After waiting for about another 30 minutes I walked out onto the sales floor and the salesman said, It will be awhile yet because theyre working with a customer who was having a problem. I wanted to say, I WAS YOUR CUSTOMER FOUR DAYS AGO AND I HAVE A PROBLEM! I walked away before I said something reckless and the salesman followed me making excuses. I then explained I was upset because we were not told from the day of the sale that we did not have a license plate. Then the sales person made excuses about the fact that he wasnt told, etc. I was so angry at this point that I was tearing up. Finally, a business office guy came out to get me. He asked how I was doing, and I was honest. I said I was upset and why. He was very comforting, said that the plate had been sitting on his desk THE ENTIRE TIME I WAS WAITING and that I never should have had to wait. It seemed again, that the ball was dropped by Leroy, the salesman. We then were called and told that we had to come in and sign more papers because of the changeover in owners of the dealership. We again had to wait, but waited a more reasonable length of time. However, Leroy was sitting at his desk, which is right by the door, and completely ignored us. And Im glad. We will not go back to this place again, even if they advertise a car we would like.

Road Apple

Mar 20, 2016

Just bought my first Nissan product. Couldn't be happier. Checked out the safety rating first and it was at the top of all the categories. Worked with Alex Grace at the dealership. He was awesome to work with and a great representative of the Wyler family of dealerships. Ask for him. He's great.

nelsth

Mar 18, 2016

This is my third Altima. I was a newcomer to Ohio, in 1994 when I bought my first Altima from Mr. Falhaber (R.I.P.). It served me well and I came back and purchased my 2003. After 12 more dependable years, it was time for a new car. Brant helped make it an easy transition and got me a good price. He helped me catch up on the 12 years of technology changes I missed, explaining and demonstrating how things worked. It is nice to know that I will be able to continue to bring my car back to the same place. I have been learning all of my new features and loving the driving experience.

Stephen Grace

Mar 10, 2016

Professional, honest, service! Treated like family! Highly recommended for a new car buying experience! Liked it do much that I recommended a friend, She also purchased a new car

Tefosade

Feb 24, 2016

The dealership was formerly Falhaber Nissan, and I had been coming back to the same place for years for my leases, primarily because of my great salesman, Brant Renner. He listens to what you want, doesn't try to oversell, and explains all the new features each time. I feel that the Jeff Wyler dealership has captured some of the family feeling that Falhaber had, and all the people I dealt with were friendly and helpful. I highly recomment Brant as a salesman.

muellehc

Feb 19, 2016

I am a younger female buyer and have gone to many dealerships who try to take advantage of me or do not treat me respectfully because of this. My experience at Jeff Wyler Nissan this past week was completely different. Fred, Corbin, and Rick all treated me with respect and were very reasonable and friendly to work with. I left feeling like not only did I receive a great deal on my 2016 Nissan Rogue SV (which I love by the way) but that I had a very satisfactory experience in the process. They were very adamant that they were available for any problems that arose and that they try to treat their customers like family both during the sale and after. This rang true as I found a small defect in my interior after bringing the car home and they were very quick to respond that I could bring it in for repair.I appreciate the experience I had with these guys and am glad I ended up giving them my business.

AmyM

Jan 1, 2016

My experience wasn't good with Clay Cooley Nissan in Cincinnati. Notice that all the other reviews are for Falhaber Nissan. Clay Cooley bought from Falhaber in the spring of 2015. I bought my car in December 2015. This certainly wasn't a Falhaber experience. They treated me poorly by not returning calls, my salesman was relatively new and used that excuse for everything that he didn't know or didn't want to answer. I made the mistake of signing on the dotted line. Later realized they charged me $595 for a "clear coat" that I didn't even want. I will say that they told me that could be refunded to the bank. The pricing on their website for Cincinnati is for a different geographic area. The pricing on the Internet doesn't match what they charge. I kept asking and the finance guy, who was also new, finally agrees with me that I was right. And then he said he would look into it. That was almost three weeks ago and it's still the same. To me that's false advertisement. He told me it was an error and not deceptive. It's deceptive if it stays that way! I also didn't get the money for my trade in until I called corporate to complain as they told me a few weeks later that there wouldn't be anyone there to sign the check for another week. Ironically after I went to corporate I received a call that I could come pick it up. I paid a $250 document fee.... Why not mail it to me? Regardless I didn't want these clowns to have my money one more day so I went and got it. The GM ignored my calls, my sales guy ignored my calls/texts. They are unprofessional, rude and in my opinion they are crooked. Don't make the mistake I did by going here.

Vickiv40

Feb 20, 2015

falhaber nissan took a no games approach towards selling me a car. Salesman was helpful, friendly, and not at all pushy. Would recommend to others.

Lakili

Feb 18, 2015

Love the sales people, the service technicians - the whole dealership is great! PLUS I got a cool new car and a very reasonable deal. This is the second vehicle we've gotten from Falhaber, but it won't be the last!

cbburgan

Feb 7, 2015

My experience with Fahlhaber Nissan was very nice. I was taken care of and did not feel pressured in any way. Everyone was helpful and thorough. I highly recommend this dealership.

Mary

Feb 2, 2015

This is the third vehicle that we have bought from Falhaber Nissan. We always feel like we get a good deal. Everyone is friendly and listen to what your needs.

Tapha

Jan 19, 2015

Thank you all for your help. I really like my car. Now you guys make me become a Nissan lover and driver.Thank you Steve you are the men. My wife and I really appreciate the deal we made.See you in a short future.Thank again.Mamadou M. Sane

Cissie

Jan 9, 2015

I have leased and purchased cars from Fahlhaber for close to 20 years. I currently own two Nissan's, and recently signed a lease for a new 2015 Altima! My experience with every sale has ALWAYS exceeded my expectations. Even when I know I have received the best possible service, everyone there just gets better! It is clear that my patronage is valued, and as a loyal customer, I appreciate all the respect that I'm shown.

patsy

Jan 5, 2015

The service received was plesent and very helpful. I am a person who does not make a decision quickly, however after weeks of looking for a new vehicle, I was "over it". I had made a decision to stop looking and continue driving my vehicle. My husband and I made 1 more stop into Falhabor Nission before going home after a long day, for the first time that day I was pleased what I look at and the price. I desided to go home and think about all the vehicle I had seen within the past several weeks. After a couple of days, my husband and I went back to Falhabor to test drive the vehicle. I was pleased how it handled and all the options offered. Within several more days, I bought a vehicle I'm please to say is my own. As I mentioin earlier in my review I'm not a person who make a decision quickly, the last time I bought a car it took 2 years of looking before I bought one.

Diane Lutz

Jan 3, 2015

Buying my car is a terrific experience, Brant knows me and what I want and does all the leg work, runs the numbers and is ready for me. I look it over, make my choice, sign the paperwork and drive away in my new car! Diane Lutz

EB

Dec 31, 2014

After buying many cars over the years, this purchase was the easiest I've ever experienced. I didn't feel pressured or like I was being taken advantage of. All of the numbers presented were easy to understand and straight forward. I felt like I was dealing with my family. The whole experience was very efficient and pain free. If you like a relaxed family atmosphere rather than the pressure of a mega dealer...this is your place.

nancy

Dec 20, 2014

ALWAYS A PLEASURE TO WORK WITH FALHABER NISSAN. .I'VE BEEN A LOYAL CUSTOMER FOR 15 YEARS. ..EXCELLENT SERVICE AND VALUE! !SALESMAN BRANT RENNER MAKES SHOPPING FOR A NEW CAR A GREAT EXPERIENCE. ..

jazmyn battie

Dec 14, 2014

I LOVE my Brand new Nissan Altima. I can not express how happy I am to finally own my own car. Nissan made this process super easy and allowed me to feel comfortable with my purchase. They did not pressure me about my purchase and since this was my first time purchasing a car, they made sure that I was doing everything right and I appreciate that. It was really hard for me to go to a dealership, not know anything and hope that I would not have a wool pulled over my eyes. The dealer made my first time experience a great one and I would return to buy another car from them if I could today. Falhaber Nissan was a very welcoming place and I would goo back just to have small conversations with people because they showed me that they cared about my interest and what I wanted and I truly feel as though that they do not have a sales pitch at all, they just want whats right and best for you.

Janet Haneberg

Dec 12, 2014

The gentleman who sold us our Murano did not pressure or make us play games to get to a price that we felt comfortable paying.

Cristina1423

Dec 3, 2014

I love my new Altima! Everyone at Falhaber was so friendly. They held my new car till I got back from vacation. I will definitely lease or buy again from Falhaber!

Ljung

Nov 24, 2014

We are Very happy with the Falhaber dealership. This is the sixth time we have dealt with them, and will continue to come back! Happy with the cars and the people.

jmeibers

Nov 4, 2014

I purchased a Nissan Maxima from Falhaber Nissan and the entire experience was great. Everyone at the dealership from the owners to the staff treat their customers very well. I highly recommend Falhaber for your next Nissan purchase.

joeupton

Oct 25, 2014

I let my wife handle the deal I just signed the papers she's realy happy it went real quick. We were treated very professionaly.

Aierken

Oct 22, 2014

Hi,Recently I have purchased new 2015 Nissan Rogue S from Falhaber Nissan Ohio. they do really good job. I have looked for this car for long time, but no one matching with what I need. it seems like there is only one in this world, and it is exit in this dealer. I thought the price will be really high, but I got it with really cheap price. because the staffs are really kind and helpful. they stay in your site. they work for you. according to your situation they find really good finance plan. they do really good negotiation. I really satisfied with their service. I highly recommend this dealer for everyone.

Spartanwolf

Sep 26, 2014

From the moment I walked in I was welcomed by Brant Renner, I explained to him my recent situation with how my car had been damaged and how I wanted to upgrade my 2011 Nissan Versa to a newer model. He showed me the 2014 Nissan Sentra and the newer features compared to my Versa, it was a comfortable feel for me at a very reasonable price. Within an hour or so I was signing the paperwork and drove off the lot with it, he ensured the vehicle was clean and fuel was topped off,so I left a happy customer.

hayesa

Sep 9, 2014

I went to Falhaber Nissan not expecting much. I was wrong, The quality of the vehicles and the friendly no pressure customer service was amazing. The staff made sure all of our needs were met and questions were answered. Bill Hesse was the salesman that worked with us and we were very satisfied, he went out of his way to make sure we were taken care of. I will definitely be returning to this dealership as well as sending friends and family.

JohnSchroder

Sep 6, 2014

We want to thank Brant Renner for his help in purchasing our new 2015 Nissan Altima SL. He made the purchase of the car easy and explained everything to our satisfaction.

lyonsmo

Sep 2, 2014

I was in the market for a new mid size vehicle and had first done my homework for researching the top vehicle dealers in a variety of different makes and models. I always had Nissan as one of my top choices but after visiting with the staff at Falhaber Nissan there was no doubt in my mind that the Nissan Altima SV was the car for me. Not only was the staff incredibly knowledgeable about each vehicle in their inventory, but Brandt, John and the entire team at Nissan Falhaber were extremely friendly and outgoing when it came to finding the best car for me.I visited Nissan Falhaber on several occasions before purchasing my vehicle and each time I returned the staff were extremely supportive and pleasant to work with. I took about a month to make my decision and the Falhaber team was just as outstanding to me at the end as they were at the beginning! Out of all the different dealerships that I visited during my search, Falhaber Nissan was by far the friendliest and most welcoming place to visit and the team there genuinely cared about my interests in getting the best car for me.To me personally customer service plays a crucial role in the car buying process and in the end the team at Falhaber Nissan was the deciding factor when purchasing my Nissan Altima SV.Thank you Brandt, John, Brian and the rest of the team at Nissan Falhaber. I would definitely recommend your dealership to friends and family and I look forward to having my future cars with Nissan Falhaber.

popo21

Aug 19, 2014

Very nice and professional staff. They are easy to deal with and gave me a great price. I will definitely buy another car in the future from Falhaber.

wandaledford

Aug 14, 2014

My husband was looking for a truck and no one would work with him - UNTIL we walked into Falhaber Nissan...he found what he wanted at the price he wanted. Bill Hesse is a great sales person and very knowledgeable and customer oriented. While my husband was working on his truck deal, I also found a Nissan Sentra that I absolutely loved...so, I bought it - once again working with Bill Hesse on it. While sitting at the dealership and waiting on my new car, EVERY employee that walked through the show room either stopped and talked to me, or spoke to me. EVEN Brian and Bill Falhaber came over and talked to me. It was amazing! I will never shop at another car dealership again when I need a new vehicle other than Falhaber. They know and practice "great customer service!" Thanks guys!

A4rlene

Aug 4, 2014

I pulled into lot to look at cars not knowing what I wanted. No plans to buy that day but Keith was so nice & knowledgable about their vehicles & listened to my likes & dislikes. He suggested for me to look at a Rogue & I had not even heard of it before. I took it for test drive & I loved it. Staff were so friendly & not pushy. I will definitely pass the word if anyone is car shopping. Thanks to all of the Falhaber staff for making it a great experience.

Vtipton15

Aug 3, 2014

I found the perfect car and car buying experience. The atmosphere at Falhaber Nissan was comfortable and welcoming. The entire staff was welcoming and determined to take care of all of their customers.

jkfox

Jun 30, 2014

Just purchased my third Nissan Altima from Falhaber Nissan on Colerain Ave. My sales person, John Powell was so thorough teaching me all the updated technology. He is very knowledgable, answering all my questions with patience and respect. Each time I visit the Falhaber dealership whether it's to purchase a car or have the oil changed, everyone in customer service is very gracious and takes care of you as if you were their good friend. The trust I have in John and the Nissan staff is one of the important reasons I keep returning to them. As a bonus, I have a car I love driving.

srairden

Jun 20, 2014

I had a great car buying experience at Falhaber Nissan! Everyone was more than willing to help and they answered all of my questions. The Maxima that I bought was exactly what I was looking for and they gave me a good price for a certified used car.

lou349

Jun 18, 2014

There were a few vehicles that I was considering while looking for a new car; Falhaber Nissan was my first stop. I walked in the door and was immediately greeted by Jimmy Singer. I test drove a Frontier and Jimmy went over the features with me. He was very friendly, helpful, and he was able to answer all of my questions. He helped me find the right truck for me without being one of those pushy sales people. I loved the truck and was very pleased with my time there that day. I did leave to visit some other dealerships, including another Nissan dealer, but the customer service I received did not compare to that at Falhaber. I really feel that everyone there did everything that they could to make buying my truck the most pleasant experience possible. Even after I left with my new truck, Jimmy was still helpful in answering the questions that I had about my truck. I will definitely recommend shopping at Falhaber Nissan, and I will tell everyone to ask for Jimmy.

tyandgrant

May 27, 2014

We couldn't be happier with our experience at Falhaber Nissan! Wonderful to work with, and definitely a group we would recommend to anyone! We purchased a non-Nissan trade-in that was fairly priced. Very honest, easy to get along with, and just good people. Ask for Keith!!

Sandra Ziegler

May 10, 2014

I enjoyed shopping for my vehicle here. Car shopping has never been a great love of mine, but this purchase seemed easy enough thanks to my helpful salesman and the support staff.

Sschwarz

May 7, 2014

I had been wanting to trade in my Camry and get back into a SUV for almost a year, but kept putting it off because I just didn't want to deal with the hassles of car shopping. After several weeks of doing some comparison shopping online, I pretty much had decided on the Rogue. My husband had insisted that we would go to several different dealers and test drive several different vehicles, but after just a few minutes at the first dealership we went to (Falhaber Nissan) we were sold. Our salesman, Steve Konow, was very friendly, extremely knowledgable, and not pushy at all. He helped me get a better than expected trade in amount for my Camry, and a great deal on my new Rogue. He also helped me get the best financing. Everyone we dealt with at Falhaber was very friendly and courteous and I would highly recommend them to anyone thinking about buying a new car.

joshh4183

May 5, 2014

My wife and I had a wonderful experience purchasing our new Rogue SL. It was well worth the wait to get exactly what we wanted and had a great team of sales people to help. Thank you Herm!

kmcknight33

Apr 28, 2014

Our experience at Falhaber was outstanding. Brant and Brian were able to find us what we wanted. The showroom was welcoming and everyone that we talked to or worked with was very knowledgeable and supportive. I would certainly send a friend or relative to Brant if they were thinking about purchasing a car.

lilt259

Apr 25, 2014

This was one of my favorite car buying experiences. We looked for a descent first car for our son and never felt the dealer's had our son'swell being and safety in mind. This was a whole new buying experience. I feel our son has a safe and reliable car.

Heatheryust

Apr 22, 2014

Great experience! John was very helpful. Answered all of my questions. Made sure the car I wanted had all of the features I desired. Gentleman in finance was wonderful as well.

lkjeep

Apr 14, 2014

My name is Michael Robbins and i recently purchased a 2014 Nissan Altima. I had Brant Renner as my salesman and he was awesome! He knew everything there was to know about the car. I took the car for a test drive and knew that it was the one. He helped me through the whole process and got me out of there real quick. I would recommend him to anybody purchasing a new car.

malakas1234

Apr 3, 2014

My wife and I were lokong for a car . We drove to the Falhaber Nissan Dealershipand and were amazed with the friendlyness with all the staff.Our salesperson Andy was so knowledgable with the car products Nissan had to offer to the public and to us . We were so pleased with the offer they made us for our Nissan Pathfinder and the deals Nissan had running at that time of the month. Ps. we were also pleased that Mr. Bill Falhaber the owner of the dealership was there and we talked for a while. Thanks to everyone for a wonderful experience we had at the dealership ; Yours truly; Bill & Rena Tsiominas

mkconvert

Mar 17, 2014

I have chosen Falhaber Nissan to continue leasing my Murano (this is my 3rd lease with them) because they are honest and really listen to what their customers want. Brian Falhaber and Jimmy Singer knew what I wanted and respected my time constraints - got me in and out in record time. I trust the dealership and would recommend them to anyone - great experience! Won't go anywhere else because I really don't like shady car salesmen. I travel from the east side all the way over to the west side because it is worth the drive to deal with honest sales people.

Firefighter25

Feb 3, 2014

I'll never shop anywhere else for a car. This is the 3rd car I have bought from there. They are the friendliest most straight forward dealership I've ever done business with. I took care of most of this purchase over the phone. Couldn't be happier with the way they treated me. I almost feel like they are family. No one looks forward to buying a new or used car and spending 1000's of dollars, but they make it an enjoyable experience where you don't feel like they are out to rip you off. Seriously, before you go anywhere else give these guys a chance to earn your business. You won't regret it.

mikeweber

Jan 29, 2014

i just bought a nissan 370z and had an excellent experience. was really well done plus a really great car. they really made an effort. there was no pressure to buy and let me test the car for as long as i wanted. they brought the car up thru the service bay with all the snow cleaned off and really made a nice presentation of the car when i went out for my test drive and after i purchased it. as we were discussing the car Herm spent 30 minutes going over everything the car does and how to work things. he went over it in more detail after the purchase. when you are aware of the little things, especially on the display or in the computer, you can take advantage of them.

Ksmith1848

Dec 30, 2013

Happy with service, purchased new car, friendly staff, small family owned , long term businessLong term staff members, good reputation , convenient hours, easy locationSatisfied

stoeckerl

Nov 12, 2013

Brant did a great job answering my questions. I felt as if he was honest and looking out for my best interest instead of trying to sell me an expensive car outside of my budget.

9844725

Oct 25, 2013

Mark Walls did a great job in finding the white Versa Note we wanted. We emailed Falhaber on a Thursday and took delivery of our new car the next Monday afternoon. The lease monthly payment was very reasonable. Thanks.

Savannahleta

Oct 14, 2013

I thought mark was friendly and straight forward. He got me a deal he knew id be comfortable with budget-wise and wasnt your typical overly pushy car salesman.

bps4501

Sep 11, 2013

I was and am very upset with your dealership I will never purchase a vehicle from any Falhaber dealership EVER! I came in there to test drive a 2013 370Z & I had explained that I was working on a deal but nothing solid with the dealership in FF, after the test drive I was convinced I would own/lease one of these cars. Your sales person shot some numbers at me and look GREAT almost too good to be true in comparison with the trial number I was receiving from Wyler in Fairfield and after further persuasion from the salesman he wanted to see where I was at as far as a potential deal with getting a 2013 370Z. After myself asking multiple times at least four that I am 100% about to your salesman to make sure and not run my credit, I was not at that stage yet & I wanted to get back with my long time and future dealership Wyler in Fairfield. I was told by your salesman over and over again that they would NOT run my credit period. But low and behold your salesman did thusly just that and ran my credit trying to push a deal through with Nissan against my wishes. By doing that it had locked me in to be stuck with that deal that your salesman received back form Nissan and I would then be forced to work with your dealership and that salesman to vie for better rates/terms & such. This was highly unprofessional and in my opinion, a good ole fashioned way of trying to make return to your dealership to work that deal with your salesman. I also then three days later purchase a used Xterra from another dealership for $10000.00 and paid cash I might add. I will tell everyone that I know that even mentions about going to ANY Falhaber dealership to stay away and share my unhappy experience I didnt even purchase a car from your dealership jut the results of a lying salesman after a test drive. I have also filed a formal complaint in this matter seeing I am a VPP customer and this was highly unprofessional and unethical practice from your dealership or salesman either way it was plain WRONG.

cgreen0911

Sep 4, 2013

Falhaber Nissan is one of the best dealerships, if not the BEST, I went to during my search for a new vehicle. I went to over 6 different dealerships, and dealt extensively with 3. Only at Nissan did I always feel welcome and was always "thanked" when I came in. The sale associated went out of their way to make me feel at home, and never pushed or pressured me to buy. Brant bended over backwards to accommodate me and my wishes. They were straight foreword with pricing and options from the very beginning. It was nice to feel like they wanted to sell "my dream car" to me, instead of just wanting to sell "a" car to me just to get it out/off the lot.

Hoffy21

Sep 3, 2013

Falhaber Nissan and John Powell (our salesman) are very friendly, easy to work with and very knowledgeable about all their cars. I would recommend them to anyone I know.

bungerae

Aug 20, 2013

Falhaber Nissan was so prompt in answering my e-mail inquiries and responding with USEFUL information, unlike other dealers. My family has historically purchased from the Falhaber dealership, laregely because of the customer service from Brant Renner and Steve Stackhouse. I'm happy to say the Falhaber team upheld their reputation! Car buying and shopping with them was fast, easy, and fun...they were extremely knowledgeable in regards to their inventory, lead me to the exact car I wanted, and were fun and friendly to deal with! I truly enjoyed the car buying process because of them! My loyalty will stay with Falhaber Nissan! Thanks Brant for having a great sense of humor during the process, Rick for his friendliness and patience with me, and Brian for locating my perfect first car!

Jforte1

Aug 10, 2013

Keith Pancoast and Steve Stackhouse were great to deal with...friendly, knowledgeable, and excellent listeners. They listened to what I wanted and did not try to sell me what I did not want or like. Both went out of their way to find exactly what I wanted and gave me a fair price. In short, I could not be happier!

bgold8313

Jul 25, 2013

Fourth car I have purchased from this dealership. Always top quality. The sales and service personnel are always there to answer any question or handle any problem that may occur.

jcoogan18

Jul 14, 2013

My family and I have bought 4 new cars at Falhaber Nissan in the last 4 years. This is because of the kindness and respect we receive from everyone at this dealership, especially from Brant. We feel that they always give us the best deals possible and are honest with us. If they don't think a car is right for us, they don't keep pushing us like other dealerships I have been to in the past. I would highly recommend Falhaber Nissan to anyone.

mrosiello1

Jul 12, 2013

Nissan provided great service and Brant was extremely friendly. Every dealership I went to before Falhaber seemed cold and it was great going into a place where the salesmen really cared about getting me into the right car. Love my nissan!

SOwsley

Jul 5, 2013

I was hesitant to visit the dealership after finding a car on the Internet. I was prepared to be told the car was no longer available and subjected to a hard sell on another vehicle. This did not happened. Everyone I interacted with (including the owner), was friendly (but not overly friendly), professional, and accommodating. Very good car-buying experience. They should run a clinic for other car dealerships!

Wilsy2

Jun 22, 2013

I had a wonderful experience purchasing my 2012 Nissan Murano, We were treated like we were the only people in there store ! Everyone came and Introduced themselves, which made us feel very welcome? As far as our purchase, there was no haggling over the price, they gave us the bottom dollar right off the start! They also filled the tank with gas and fixed a minor flaw on the car! Wonderful experience buying our new Nissan!

Barton6

Jun 12, 2013

Brant was OUTSTANDING! I would recommend him and the dealership to ANYONE looking for a new or used vehicle! THANK YOU!! I Love the SUV!!!

NikodemusRechul

Jun 5, 2013

During this shopping experience, Falhaber Nissan was the only place that made me feel comfortable with my purchase. They were friendly, professional and new what they were talking about. Would recommend this Dealership to anyone looking for a new or used vehicle.

pearlmj

Jun 4, 2013

It was a pleasant experience throughout the entire purchasing process. All of the respective representatives of this family oriented business served us well. Thank you!

Szyu

Jun 1, 2013

Great job. Pleased all around. Car is everything expected and more. I am pleased that we dicided to shop around and look into other brands other than Toyota.

tdjn

May 30, 2013

Great experience working with Falhaber Nissan and Brant Renner. The Falhabers were very diligent in greeting and seeing to our needs. Brant was very knowledgeable and answered all of our questions. He was very helpful in helping us choose a vehicle in a no-nonsense way. It was an enjoyable experience. I have been to Falhaber Nissan before and I'm sure I will return again. Thanks to Falhaber Nissan and Brant Renner.

Chrisadams11111

May 19, 2013

Very Pleasurable experience. Things were explained very well. great follow up. Overall, everyone I dealt with was very friendly and not pushy We purchased a Pathfinder for my wife. She Luvs it. Thanks again Falabber.....

Crhodes0

May 18, 2013

Our experience with Falhaber was fabulous! Everyone was friendly and courteous. The Falhaber's could not of possibly done anything else to make our visit more pleasurable.

thenuge

May 8, 2013

This is the 5th vehicle my wife and I have purchased (leased) from Keith. There is no one better to work with!!!! After following him from another Nissan dealership to Falhaber, and even after moving to Florida, I still get my cars from him. I did my entire deal over the phone in less than an hour. Keith even had my car driven down to me in Florida. His customer service is beyond exceptional and Nissan is lucky to have him. Overall, this dealership is extremely easy to work with, is focused on the customer and makes buying a car a truly easy experience. There is no where else I will go other than Falhaber and Keith!!!

barreky

Apr 2, 2013

I loved the sales approach in the fact that it was not high powered. Brian was very professional and patient during the various test drives of different models. When I selected the make he worked hard at getting the color and features that I needed. The modern sales floor and bright lighting made the visit more pleasant. All of the people I delt with were very professional and helpful. This is the dealership you want to purchase from if quality, friendly service and price is important to you!

t2gloves

Mar 21, 2013

The reason why i gave such a high rating is because this place did everything they could to get me the car i wanted at a price i could afford. The sales team was very nice and took care of me in a very professional manner. They were very friendly and made sure i was happy when i left. My family and i have been doing business with them for a number of years and there is a reason for it. We have never been disappointed.thanks again,Tommy Spampinato

DonnaAshley

Mar 21, 2013

I have bought 3 vehicles with Falhaber and I will buy in the future. Brian was helpful and had us driving our new Rogue home within a couple hours and that was with a test drive. The service dept. is top notch. Friendly, polite and helpful...BUY FROM FALHABER, you won't regret it. They treat you like family and they won't let you down.Thanks....Brian, Gary and all the guys in the Service dept.

Frank467

Mar 4, 2013

My family has purchased both a new and a used car at Falhaber Nissan in the last two months and the experience could not have been better. We did our homework and were prepared for heavy duty negotiations but in the end the price they gave us met our expectations without any negotiating at all. I have always hated buying cars from a dealership because bad experiences I had back in the 80's and 90's, in fact I haven't stepped foot in a car dealership since 1998! With our new car purchase we went to four different dealerships before making our decision and Falhaber was by far the best experience. No pressure, fair pricing and no surprises. Just a great overall experience.

5136598404

Feb 26, 2013

I stopped the first time by myself.I explained to Brant that I was just "looking". Brant brought a car around for me to see that had all of the features that I had requested. He explained the features of the car in detail. Next visit I brought my husband. Brant also spent time with him to explain everything. I did not feel pressured to purchase. When we decided to purchase the Altima, I felt I wanted to do business wth Brant at Falhaber.caa

LisaRhoads

Feb 22, 2013

After being the victim of many shysters I had my first good experience with this dealership! Keith & the others guys at FN were honest and fair... exactly what I wanted and needed. Thanks guys & keep it up! Lisa :D

AdamClements

Feb 10, 2013

I recently bought a Versa from John Powell at Falhaber. I had talked with 4 other dealerships via email and phone and was very unimpressed with the discussions I was having with sales guys just trying to figure out how much they could sell to me. After talking with John, I felt I was dealing with someone who was interested in what I wanted and how he could make that happen. Also Rich Falhaber sent me a note say the magic words "what can I do to win your business". John provided me with exact pricing upfront and financing options before I ever went to the dealership. John also located the exact car I wanted and had it delivered to Falhaber. When I arrived to pick up the car John and Rick provided me with the exact car at the exact price and credit terms we had agreed to. As others have said this is a family business where you are talking with the owner. These guys are good for their word and not some high pressure sales shop. John is old school and still remembers that customer satisfaction is key to making a deal work. I would buy another car from John Powell and Rick Falhaber.

schapman11

Jan 18, 2013

The team at Falhaber Nissan made us feel comfortable, welcomed, and valued. They worked very hard to make us happy, and we appreciated their committment to us.

Aficker

Dec 17, 2012

Everyone at the dealership was friendly and knowledgable. They were easy to work with and went out of their way to make sure that we were happy and comfortable with our decision.

Tim Kuethe

Dec 10, 2012

Our entire experience met our expectations. Our salesman Andy did a GREAT Job finding us a vehicle to our liking both style & price wise. Definitely come back.

snicker and katie

Dec 3, 2012

My experience with Falhaber Nissan was great! From the time I walked into that dealership I dealt with nothing but professional salesman and owners. Never once was I pressured to purchase their vehicle or did they put down the car that they knew I was going to test drive that day also, at a different dealership. To me that was nothing but professional. I would recommend Falhaber Nissan to anyone. I love my Altima and worked out a great deal on it!!

jim69

Nov 26, 2012

The salesmen I dealt with were thorough, accomodating and low pressure. I felt they understood what my interests and concerns were and assisted my in locating the car I wanted for a fair price. John Powell especially excelled in customer service and follow-up.

jpa012

Nov 26, 2012

Good guy, family business, Brian can make decision by him self (May consult his father Ken in dinner table, just joke) not like other dealer the little sales can NOT tell you what they can offer. Excellent buying experience.

cromans

Nov 6, 2012

I visited quite a few dealerships and found Falhaver Nissan to be the best. My salesperson, Brian, was extremely helpful and found just the car I wanted. He was also very knowledgeable about the vehichle and helped me finance the way I wanted to. Overall, a great experience!

bl_shaw

Oct 3, 2012

Brian Falhaber and his team were so easy to deal with! I told Brian exactly what I was looking for in a 2013 Altima and he was able to locate the exact vehicle within 2 weeks of my contacting him. He has followed up with excellent service as well. I would HIGHLY recommend using this dealership!

Sharoncampbell

Sep 29, 2012

I think Falhaber Nissan is a great dealership. I had a good experience, my only problem was how long I was there to get the deal through so I could get on my way. Bryan Hermann was a great saleman and very helpful in every way. I'm very happy with my car now that everything is working properly.

Ljung

Sep 24, 2012

We have dealt with Brant and Gary many timesaver the years and have always been very pleased. The service department has been very acommodating and efficient, too. The services excellent starting with the Falhabers on down through the staff.

tdj1960

Sep 18, 2012

Excellent customer service. No hassle on price. Very friendly and easy to deal with.I would recommend them to my family and friends. Andy was very helpful as was the whole staff.

john051460

Aug 29, 2012

In April 2012 after parting with my HD Road King, I was in the market for a convertible. In looking at autotrader.com I found a 2006 Pontiac Solestice at Falhaber Nissan in Cincinnati, OH and called on it. I spoke to a gentleman by the name of Rick Falhaber, and was thoroughly impressed by the way he treated me over the phone. Let me explain a couple of things. First of all, I was calling from New Albany, IN about 115 miles away, and secondly I manage the customer service call center for a five hospital healthcare system in KY. Customer service is something very important to me, and had Rick not set the tone in the initial call I would have never committed to driving 230 miles roundtrip on a Saturday morning just to look at a car. When I arrived a Falhaber, I was greeted by Rick's nephew Brian, and then Rick shortly after. They both spent nearly 20 minutes just talking to my wife and I and getting to know us and thanking us for the opportunity to earn our business. They went over all of the details of the car we were looking at, and then sent us for a test drive. We drove the car, we liked it, and negotiated a fair price for both, and bought the car. The total experience was without question a 5 star experience.In August 2012 after deciding the small convertible and my arthritic back were not going to be able to co-exist, I called on my new friends at Falhaber Nissan and spoke with Brian about my situation, and he invited me to come see him. After driving back up to OH, I was able to work out a trade for a 2009 Nissan Frontier Crew cab LE 4X4 which I totally love. They truly make the process of buying a vehicle PAINLESS! This dealership has earned my business, and I will refer anyone I know looking for a new or used vehicle to Falhaber Nissan, and make sure you ask for Brian Falhaber, he's grown up in the business, and is very knowledgeable about what he does.

bmacewan

Aug 28, 2012

Dear Mr. Falhaber: I wanted to let you know about my recent experience with your dealership, specifically Andy McManus. I had leased a 2010 Rogue from Kings Nissan and the lease was ending in January 2013. I knew I would be over the mileage allowance by then and it just so happened that I received a phone call a couple of weeks ago from the sales manager at Kings informing me of a promotion Nissan was running through August for early lease termination. I didn't think much of it at the time but after some consideration, I thought I would look into it more since it may truly benefit me. I called Kings back but didn't get an answer so I left a message for the sales manager. I received a return call the next day, and they proceeded to call me repeatedly that morning. (I was working at home as I had said in my message and told him if I didn't answer I would call back.) By the end of the day, I had received 8 calls from there without a single message being left. I have to tell you, I was turned off by the constant nagging. But being a money conscientious consumer, I still called back to see what I could get. But I also searched for another dealer to compare with. I came across Falhaber and began talking to Andy. From the get-go, I felt much more comfortable with Andy's demeanor then I ever did with Kings. But still, bottom line number was my deciding factor. Thank goodness, Andy was able to come through! So not only was he wonderful to communicate with: not pushy, seemed genuinely caring about my wants and needs, flexible, and much more; Andy also got me what I feel is a very fair price on my new 2012 Juke. I had never bought a car basically over the phone with only coming in to sign papers, but Andy, Gary and (I believe) Rick were able to take care of me so well that I literally only came in to sign papers. Andy also gave me an excellent orientation of the new car. Andy gave me his business card and I can promise you I will be sharing it and my experience with others. Thank you for creating such a great environment for your employees to provide such unparalleled service. It made all the difference! Sincerely,Erin Nester

How down

Oct 28, 2011

By far the most arrogant person I have ever met in my life. This man was so rude to me and trying to intimidate people and bully them into doing stuff. I have never been so disappointed by a company in my life. The employees are all just at bad as Ken, the owner. Bottom line: don't waste your time at this dealership.

Timothy Lee

Mar 17, 2011

I dealt with Steve Konow and Ben Misner. Both of these men were very helpful. Steve is the veteran salesman though. This means that Steve demonstrated a deep knowledge of vehicles produced by various manufacturers in recent years. He was even aware of the design flaw in the vehicle I recently sold privately. I wound up buying a used vehicle on the Falhaber lot, which I located by the internet. I would recommend either of these salesman, and this dealership, to anyone buying new or used.

Taevans

Mar 11, 2010

I spent an Hour with Brian Falhaber yesterday looking at a 2010 Nissan Altima and i must say his customer service was Excellent. I been reading other post on here an i just cannot agree with the comments stated below. Brian gave me true specs and information (Aside from the fact that everything i researched before i came he told me before i could ask - great). He is also a very informative person an i wouldnt have my sales person be any other way. Brian is also excellent in communication. I have been to several different dealers in the Cincinnati area and none contact me back as quickly and as frequently as Brian does. On a side note your at a nissan Dealership... Nissans are not cheap cars so expect to pay for the quality of a veichle your going to receive. Ending i just want to say that Brian was great. Because of the test drive and information recieved and research i am now one final step closer to making my purchase of the nissan Altima and i will be going back to Nissan Falhaber to purchase from Brian.Thanks Again

evsmom

Jan 17, 2010

Below is a copy of email correspondence with Brian Falhaber at Falhaber Nissan. We were in the market for a 2010 Nissan Pathfinder SE. My husband contacted them to get info for a vehicle they had on their lot. Brian Falhaber, the owner's son replied. Please start reading from the bottom up. The emails begin after my husband had sent an email with an offer for the Pathfinder to Brian Falhaber. My question is, when did it ever become a productive sales strategy to make the potential purchase of a vehicle more about the salesman than the vehicle or the customer? He told us more about himself than he did about the actual vehicle. These people are unbelievable.--------------------------------------------------------------------------------From: Ken Falhaber [mailto:kfalhaberatfalhabernissan.com] Sent: Saturday, January 16, 2010 1:34 PMTo: ALawsonSubject: Re: A Message From Brian FalhaberThank you for forwarding this email. I have been informed by our employee/son of this issue. I wish we could have earned your business, but support him on this matter. I hope you enjoy your new car and best of luck. Ken Falhaber PresidentFalhaber Nissan Inc.kfalhaberatfalhabernissan.comSent from my iPhoneOn Jan 16, 2010, at 12:05 PM, "ALawson" wrote:--------------------------------------------------------------------------------From: Brian Falhaber [mailto:bfalhaberatfalhabernissan.com] Sent: Saturday, January 16, 2010 11:55 AMTo: ALawsonSubject: RE: A Message From Brian FalhaberBrian,I am very offended by your comments. I gave you more information than most people would have. I have a wife and a 5 week old baby. I did not graduate from college to make $15,000 a year. I gave you a more than a fair deal on a nice vehicle. I am sorry you did not see that value in what I offered you. It is your choice to send any feedback to Nissan as it is mine as well. I am glad that you bought a Nissan and I wish we could have worked something out. I am not going to take the time to attack you as you have done to me. I will be forwarding all of my emails to my managers and anyone from Nissan who needs them. Have a great day.Brian-------Original Message-------From: ALawson Sent: 1/16/2010 10:57 amTo: bfalhaberatfalhabernissan.comSubject: RE: A Message From Brian FalhaberBrian.First of all, let me say thank you for all of the information you have given but I will have to pass on your offer. You, Brian, have saved me a trip to Falhaber Nissan from Dayton.You stated below that with my offer would it provide your dealership with only $250 in profit and that you could not survive by making that amount. Sir, you will not survive with your poor attitude and communication skills. Trying to justify the price on your vehicle by comparing it to what someone in another profession charges for their services is unprofessional. Trying to lay guilt on potential customers by discussing overhead costs for your business is just tacky. You would be better served by sticking to the actual positive selling points on the vehicle to justify its price.In addition, it's amazing that with all the details you HAVE given on how you provide for your family and how the "girls" in your office get paid, somehow you failed to mention that the vehicle I inquired about is actually a demo which currently has approximately 3000 miles on it per Charles at your office.Just so you know, I have purchased a 2010 vehicle that stickered for $39,590, has 15 miles on it and take delivery of it this Wednesday evening from a dealership that was happy to sell me a car. I financed it for $33,000.In conclusion, my impression of Falhaber Nissan is poor because of your patronizing attitude. Most definitely you must be the son of the dealership owner, and I am wondering if your father knows how you treat his potential customers. You just lost a vehicle sale Falhaber Nissan.Oh, one last thing, I have written a letter to Nissan Consumer Affairs in Franklin, TN regarding our brief interaction.Best of luck to you.--------------------------------------------------------------------------------From: Brian Falhaber [mailto:bfalhaberatfalhabernissan.com] Sent: Monday, January 11, 2010 2:06 PMTo: BLawsonSubject: Re: A Message From Brian FalhaberBrian,Not a problem at all. You are right. Dealer cost is not the factory invoice. We pay Nissan invoice minus Holdback which is $945. Holdback is what they give the dealers to help cover costs such as rent, HVAC, the girls in the office that process paperwork, etc.. We could not survive just by making $250 per car. We are making a total of $250 plus $945 of holdback, $1195 total. They pay me 20% of the profit (approx. $220) and the dealershit gets $975. That is more than fair on a $36,000 car. Would you invest $36,000 of your money to make $975. I know many CPAs and I know what you all charge per hour. There is a lot of profit involved in that. If you would like to buy the car for what I told you, great. If not, I understand but we are not going to move anymore on the price. Here are the 3 lease sheets. You can see how everything breaks down. Please let me know what questions you have.

JohnDoe32

Mar 27, 2009

I would avoid this dealership and go with the larger nissan dealerships in the area. They will lie just to get you in the door and try to jack you around once in there. Trust me avoid this dealership at all cost, there are many in the area that are much better to deal with.

MelB

Mar 18, 2008

I had a horrible experience with John Powell. Do NOT buy a car from this man or this dealership.On Friday, we looked at a car at Falhaber Nissan. We started negotiations with "Nissan John" Powell. We finally agreed to a price on Monday, and agreed that we had a deal. We made arrangements for me to pick up the car on Wednesday at 8:30 a.m. This should have been considered a binding verbal contract. We even called him Monday night to get the exact amount with tax and title so that we could go ahead and write the check.Powell called me on my cell phone at 6:20 p.m. on Tuesday, informing me that sorry, they went ahead and sold the car to someone else. There was no offer to try to make it right, just a lame excuse that "I maybe should have told you to come down and put down a deposit." I was never told that this was necessary; I would have been happy to do so. I was told that we had a deal and that I would pick up this car 8:30 on Wednesday.This is a horrible sales practice and incredibly upsetting. This dealership is untrustworthy.

candy_one28

Jul 21, 2007

I had a very bad experience with this dealership. I purchased a used car from them and within 3 weeks, the car engine light turned on. I talk to the sales guy (John Powell) and he smirks and laughs and says, "good luck - you bought a used car!!". I got the car checked in Firestone and they said the dealership already knew about the car engine light problem as the diagnosis error code is written by chalk on the front itself!! I talk to the dealer and they say theere was no problem when I bought the car so they are not resposnsible. I am still tlaking to them. Its a small dealership and I won;t recommend going to small dealerships to anyone. They don't worry about their image coz they don't have any image in the first place!!

jodifollick

Apr 28, 2006

This dealership has done nothing but give me the run around on my new 05 Xterra. I bought it in August and it is almost May and I have done nothing but try to get a steering problem fixed.After 4 attempts to spray oil on it & get me out the door I took them through BBB arbitration and they were ordered to fix it or buy the vehicle back. Within 2 hours of my 5th visit they were able to locate the problem. A major problem with the initial assembly of the vehicle. The parts are on back order and when I went to pick it up (keep in mind I have to bring it back again for the 6th time when the parts come in) I was offered no apoligy and they were again rude.

Jodi

Jan 20, 2006

I bought a new 2005 Xterra from this dealership in Aug 05. My sales experience was very nice & I have no complaints about it. But before even hitting 1,000 miles on my vehicle a steering problem started. This vehicle has been to Falhabers service dept 4 times - and is still not fixed. 1st time they sprayed oil all over my dash, windsheild, & radio. 2nd time they only sprayed more oil. 3rd time they aligned my tires!! And 4th time they actually cut away rubber from the inside the steering cover! Only after I complained to the manager was I offered a loaner, an apology, & any friendlyness from the service staff.

jcbriggs

Jan 4, 2006

We went to Falhaber to drive/get a quote on a Quest. Kept us there for 2 hours trying to get a firm price on the van. They did not have the options we wanted on the lot and were not offering to get it for me even though they tried to negotiate over it?! My pregnant wife was hungry and tired after 2 hrs so we said we would go to lunch and come back to discuss the price on the options we wanted; I asked them to get it straight while we were gone. They told us that they could not guarantee the 'great price' we were offered if we left and came back. We came back after lunch and were presented with a low-ball trade in offer and near sticker price on a van w/o the options we wanted. We left and bought a Honda.