Used Cars for Sale at Jeffrey Kia in Roseville, MI

mrsdetroit1953

Jun 24, 2015

I bought a Kia Rondo Used 2008 5 year ago. I come from Farmington Hills for my oil change ect.. The Team is great, take care our car.... I will buy from Jeffery Kia . I'm sure, i'll be happy. :) GREAT JOB!!!

amac

May 30, 2015

Helpful from beginning to end. I will definitely recommend this dealership to my friends and family. My sales person found my wife and I the best deal

blentz

May 23, 2015

As always, in fast, friendly service and low cost. Makes it worth the drive from Port Huron..

Happy Customer!

May 14, 2015

I love my new 2015 Kia Soul. It rides great and serves my needs. I was very satisfied with my salesman Joe H. he was the best! I didn't feel hassled he explained the features of the Soul what rebates were being offered and what was the best deal for me within my budget. He listened and wasnt pushy. The day I picked up my Soul everyone that I dealt with, it was an overall great experience. I would definitely say if you are looking for a Kia go to Jeffrey and see Joe H. I thank them all for making my car purchase experience stress free!!

dclark44

Jul 21, 2014

Emailed on the price asking if they would accept my offer proposed. Andre Gobert came back with a response saying we received your offer, when are you prepared to take delivery? Call me stupid, but last I knew, that means they are accepting my offer. After going back and forth with emails, and setting up everything with my bank, I call him as requested to go over last minute details and to get a purchase agreement. He was very arrogant saying WELLLLL I never DID say I would accept that offer. Ok. That is a bunch of bull! He had his boss call me back saying there was an error in the listing but they will accept the offer they were asking. Let me add that this vehicle was listed on SEVERAL different websites for the same price. I told him I was very disappointed and his response was ok well have a good day and HUNG UP ON ME! SHADY BUSINESS! DO NOT RECOMMEND!!!!!!!!!!!!!!

seriousblu

Jun 19, 2014

My 1st oil change was free so I'm happy. It is hard to find the service station. It is not properly labeled. Some of the workers there ignored my beeping to ask them where to pull in for the oil change. The cashier explained my bill thoroughly but did not know about the punch card. She had to track someone down about that. That is something everyone in the service area should know about. So thats why not all the ratings were excellent.

Ldsunny

Jun 3, 2014

This was a fabulous experience from the initial meeting to decide the vehicle I planned to lease up through the finalization of the whole precess. I would definitely recommend this dealership to family and friends.

vd14

May 29, 2014

Your showroom is immaculate, well lit and colorful. We weren't there even one minute and everyone was greeting us with a smile and offering their assistance. Don was friendly, informative and caring. All our questions were answered and our needs met. Thanks for all your assistance and for seeing to our needs; we are very satisfied with our purchase and overall experience. When our need arises for another purchase or service, we will come back.

HappyNewLessee

May 22, 2014

Bob was very helpful - he addressed all of my questions (of which there were many), was never pushy - I can be an indecisive person, and he patiently worked with me until I found the exact car I wanted - even test drove the top 2 picks and answered questions about both cars until I was happy with my choice. I would highly recommend.

Rosedenise527

May 20, 2014

It's been a while since I've purchased a new car. My last car was used. I just wanted something with a good warranty. I had been focusing on the soul since I know many who have them and are happy with the soul. Walked in the dealership and by the end of the day I was driving away in my new car. My only dislike is that the dealer was cold in temperature. Bring a sweater or jacket.

Judithbusher

May 19, 2014

The waiting time was very short. All my questions were answered. The car I wanted was available. The salesman was competent and followed through but not pushy.

mzrave

May 10, 2014

I popped in without an appointment on a Friday afternoon to see if I could get a quick oil change and maintenance inspection for a road trip. As usual, Christian was kind and helpful. He even helped me get a "stuck" CD out of my CD player, which got stuck during our very cold winter months. I was in and out in no time with great service under $30 bucks and a complimentary car wash. Love this place!!

whunter1

May 5, 2014

Thanks for doing an Outstanding job with my service. I was updated in a timely manner and once the problem was detected was give a rental car to do my errands and my car was ready when promised. Mark was very pleasant and easy to work with. I was very pleased with my service and will return.Wanda Hunter

e165163

May 2, 2014

So far, so good! I like the car, I liked the service and I look forward to maintaining a relationship.I only wish they would offer courtesy oil changes like many other dealerships do!Thank you

car8sen8

Apr 25, 2014

My expericence with Bob at Jeffrey Kia was exceptional. He was very helpful and kind in finding my 76 yr. old mother a new car, the Kia Soul.

karndt48

Apr 4, 2014

Mr. Tomlinson is the best service rep with whom I have ever dealt; he pays attention to my requests and makes recommendations accordingly. It is evident that he understands my personal wishes and limitations when he provides information and suggestions.

stilltimily

Mar 29, 2014

The service department was very patience and thorough and fixed my car in good time. It was a warranty part so the cost was covered.

tanyat08

Mar 12, 2014

I really appreciated the great customer service my fiance and I experienced. We were great right when we came in and we left very happy!!

russ11881

Mar 11, 2014

My experience at the Kia service center was great. I arrived early and they got my vehicle right in ahead of schedule. They were prompt with the work and everyone was friendly. I would definitely return for any future needs with my Kia.

Skullette31

Mar 9, 2014

Ken provided outstanding customer service, from honoring an online coupon to handling my fuel reimbursement. He was extremely thorough in going over my 360 safety inspection and didn't try to sell me unnecessary services. The service was performed in a timely manner for it being a Saturday and they even vacuumed my vehicle which no other Kia dealership service center has done. Fast, Friendly, Thorough, Honest. A+.

keyera77

Mar 8, 2014

My first visit was a breath of fresh air. All of questions and concerns and more were answered. If you value great service...this is the place.

hkburns01

Mar 8, 2014

Extremely happy with the service/ experience. Christian is just the "BEST"! He is the only reason I bought a Kia from this dealership! And, the customer service Kia provides is top notch! Love the fact that they will drop me off and pick me up when my car is finished. It's great to not have to ask a friend or relative to drive you around. Thanks much! I'll see you in a few months!

smj710

Feb 25, 2014

I typically work with Christian when I come in and am always impressed by his professionalism and dedication to customer service. The overall treatment from this facility is great. I have contemplated going to other service centers but the quality of service cannot be surpassed. I am going to be in the process of looking for a new vehicle soon and plan to utilize Jeffrey because of its service.

Ksmith212

Feb 20, 2014

Mark always takes great care of my Kia. He answers all my questions in a timely matter. I trust his recommendations for my Kia. Thanks

lorandszenes

Feb 1, 2014

Very pleasant experience overall. They did a great job at explaining the important details and I knew exactly what contract I was getting myself into.

garyfroller64

Jan 30, 2014

A wheel bearing was making noise on my 2011 optima ex. Summit Place Kia wanted to keep the car for 3 days. I couldn't get a ride home so they said to try Jeffery Kia. Without an appointment I was seen right away. Mark got my paperwork done quickly and showed me to the waiting room. After 15 minutes the service manager came and told me the repair is covered under warranty and offered me a ride home instead of waiting 3 hours. If my Optima ever needs service I'll be back ! They went above and beyond Summit Place Kia. Thanks again for the excellent service !

apascal

Jan 27, 2014

Hit a pothole and ruined my tire. Had tire insurance and Ken did a great job in helping us. What else can I say, it has always been a good experience with this dealership.

julynlaps

Jan 19, 2014

I have my Kia Sedona for 8 years now and have always trusted Kia Service Department for maintenance and repair of our vehicle. The staff (specially Christian and Mark) have been trustworthy and gives you their best foot forward to make sure that the work required is done in the most efficient and timely manner. There was a time when a work order was not completed on time as promised, but instead of making excuses for it, I appreciate the company's effort to rectify the inconvenience and aggravation by apologizing for the inconvenience and giving us a discount when the job was completed. It really showed their respect on the value of my time, and in return, they have also earned my future business because of their effort to make good out of a bad situation.

lonnaf

Jan 17, 2014

They treat you really nice because they care about there customer very much and keep the place clean all the time.They let you know what wrong with your car.

marimak711

Jan 13, 2014

I have had my car serviced several times at Jeffrey Kia. The service person, Christian, is awesome. My wipers quit working during a recent snow storm. I took my car to a nearby repair shop, not wanting to drive in the seriously bad weather. They wanted over four hundred dollars. I thought that was ridiculous and decided to drive the distance even though I did not have an appointment. When I got there, Christian immediately took care of what needed to be done, and offered to have me driven home and picked back up when my car was finished. He did not pressure me to get any repairs I didn't need. The person who worked on my van did an excellent job. I would highly recommend going to Jeffrey Kia. Oh, by the way, my repair cost $105. A really big difference from the other repair shop. I am really, really satisfied.

carlcoley

Jan 8, 2014

Everyone is very nice and easy to work with. They told me my car would be done by 3 and they had it done on time.

GWhunter51

Jan 6, 2014

Was treated in a very friendly manor. Salesman did everything possible to put me in a new Kia at the price I could afford. They arranged for financing of the vehicle. Don Vondark our salesman took the time to go over all the features of our new Sorento and I also meet the service manager as well as the sales manager and general manager. Was a very pleasant experience and look forward to bringing my Kia in for all scheduled maintance in the future.

JonDetherage

Jan 2, 2014

Originally went out looking for the cheapest car I could get. We explored our options at different dealerships and ended up right back at Jeffrey Kia driving away with a new 2014 Forte EX. I was completely satisfied with the purchase and would not hesitate to recommend them to a friend.

cindy04402

Jan 1, 2014

I think this service department is great. They all are very professional, courteous and friendly. Christian Tomlinson always takes care of my car's service needs and keeps me informed about what needs to be done next. He got my converter covered under my warranty. That was great! I always go there for my car care needs.

blentz

Dec 11, 2013

The way they all worked with me to make my purchase of a new Kia Soul made it worth the trip from the Port Huron area. They were friendly & helpful. Would do it again.

charline52

Nov 14, 2013

Great service, great product ! I bought a KIA Rio and it looks and drive great. I received the best service at Jeffrey, I definitely recommend it.

Roger41694

Nov 13, 2013

Pleasure Working with Andy and Josh and would recommend others to visit this dealership...Everyone there was very friendly and willing to go the extra mile to make you happy.Roger Sturgill

anstout05

Nov 12, 2013

The service provided at Jeffrey Kia is impeccable. All of the staff are friendly and helpful. They truly want to see that you leave satisfied and happy and will do whatever it takes to make you want to return. I have not used an outside shop since purchasing my vehicle last year. Thank you for the great service!

scoleman11

Nov 7, 2013

I waited at the parts desk for over 5 minutes. I then found a service tech and asked him if anyone was working in the parts department. He had to go back and find someone to get the parts I ordered. I then stood at the cashiers desk for over 5 minutes before she acknowledged me. She was on the telephone. After that it took a while for her to figure out how to ring up the parts because I was using my Kia Customer Loyalty $200 credit. Weeks after my visit someone called me and said I had a balance on the order that I had to pay. I paid the balance the day I picked up the parts. I told the person that I had already paid it.

rasanda

Nov 5, 2013

I gave the rating above due to the professionalism each staff member showed and I was pleased to work with them in finding my new car. The staff did everything to make my purchase happen and I will be please to tell my friends and family about your dealership.

Lea2013

Oct 9, 2013

I have never been treated with so much respect and kindness. From the woman on the phone who booked my appt. to the service young man that wrote up my car and explained everything to me. This dealership far surpassed any other dealer I' ve ever went too. Thank you

bee88

Sep 22, 2013

They were exceptionally friendly and great customer service. I was shocked as to how helpful they were in accommodating me to get the vehicle I wanted in my price range.

mmhc

Sep 14, 2013

have always had great service on my old kia spectra, so it was a no brainer to go back and buy my next car here, christian in service is great and i had a wonderful time buying my new forte from justin in sales

scottowens27

Aug 31, 2013

I love the dealership. I always receive my vehicle in a better condition than when I dropped it off. They always look for recalls and perform them while Im in. They completely check out my car and make recommendations for things that are needed or will be needed soon. I am impressed not only with Jefferies but also with Kia. I currently only have one place for all my service needs and recommend it to my friends.

ewkia2390

Aug 12, 2013

Friendly service in the intimidating world of car dealerships. Would recommend to others. Picked this place over the Kia dealership near Hall Road and I-94.

kathyschutter

Jul 31, 2013

I originally leased my car through this dealership and had a pleasant experience so I decided to go back now that my lease is up. Unfortunately, my experience this time was entirely different. I walked into the dealership where there were several salesman in the offices to the left of the door talking, laughing and using profanity loud enough for me to hear. I walked around the showroom for about 15 minutes and no one even approached me. I walked up to a window where I was told that someone would help me shortly. I decided to sit down in the chairs that were lined up thinking that they would surely notice I was there. The salesman in the far left office leaned in his chair, hands behind his head and looked at me, but went back to his conversation. Finally, a young man asked if he could help me. I explained why I was there and he directed me to a salesman. This salesman was inexperienced and couldn't answer my questions. He had to keep leaving and find out the answers for me. The whole experience was so frustrating, I just left. I went home, looked online, and decided to go to Serra Kia in Washington Michigan. The difference between the two dealerships was like night and day. The moment I walked into the Serra showroom, someone was there to greet me. The salesman was friendly and very knowledgeable. I got a great deal on a new car, turned in my old one and had everything taken care of - all in one visit! My recommendation is to skip Jeffry Kia and go straight to Serra Kia - you will be glad you did!

karndt48

Jun 14, 2013

Everyone at the dealership was friendly and the work was completed sooner than expected. If I had any concerns, the first would be that it took from Tuesday of one week to Monday of the next week to get my replacement tire because the place that was sending it shipped it to the wrong dealership. So I had to drive limitedly on a spare for that period of time. The second concern is your demand that a review of 25 words or more are required to complete the review. If I rate everything as great and give you the name of a person who was helpful, it should be satisfactory to say nothing more or or simply "service was better than expected." Next time, unless I have a problem, I simply won't complete the survey. It's easier and takes far less time.

raeannie

Jun 8, 2013

I never ever thought I would trust any car dealer's service department due to nightmare situations with past cars in other dealerships, but Jeffrey Kia has earned my trust with their outstanding service every time. They are courteous, honest, and thoughtful. They take care of my service maintenance on my Kia, but then they go above and beyond by returning to me a washed vehicle as well! This time they also lightly vacuumed my dusty / dirty car mats as well! That was unexpected, and very much appreciated. I was especially impressed by the swiftness the work was done. I was expecting to be sitting in the waiting room for at least 2 hours, and I was in and out, washed car and all, in about 1 hour 20 minutes. Thanks Jeffrey Kia, and Christian Tomlinson. I'll see you again for my next maintenance service!

WS6Mark

Jun 3, 2013

We made an appointment for a recall and the advisor knew of another campaign item that needed to be done... they got both done reasonably quick and even gave us a discount coupon for the nearby Bob Evans so we could grab some lunch while we waited! We purchased the vehicle from this dealership and have had it serviced there several times... all of our experiences with them have been very good.

tess829

May 20, 2013

Brad Klein made my new car purchase outstanding. He listened to what my needs and wants were and made it happen. He spoke highly of Kia, and made me feel like I was making the best automotive decision. He wasn't pushy or overbearing, however he made sure that my questions were answered. I did call the dealership this morning to again thank Brad for all of his efforts, only to be disapponted when I found out that he no longer works for the company. I wish him all the luck in his personal endevors, and I hope that Jeffrey Kia realizes that they have loss a great employee. Thank you for the outstanding service I received with my new car purchase. Sincerely, Tessani Smith

mrsmcqueen27

May 3, 2013

Every time I come in, Mark is smiling and very pleasant. He remembers my name and always ask how I am doing. He always goes over and beyond.

xvlbh3s

May 1, 2013

The price is reasonable and do not have a service person trying to sell me something I don't need. I am told if it is time for a tire rotation, I would never have it done and do know I will get the best wear out of my tires. My tire pressure light was on and they took care of it. I had a small nail in a back tire. I was on vacation and I got a friendly reminder that I was due for an oil change. I am a recent widow and is glad I have Jeffrey Kia's service department looking after me and my car.'

amfamspec

Apr 11, 2013

Great attention to detail from the sales person, Business Manager and delivery specialist who made sure I was familiar and comfortable with the features of my new vehicle. I was treated with courtesy and genuinely felt that my business was appreciated.

djohnson782

Apr 10, 2013

Service was quick and car was returned washed and clean. Christian was friendly and very business like. Waiting room was clean and offered refreshments some free and some in a vending machine.

jsantoni

Apr 9, 2013

So far in the 7 years that I've had my car I have never had a bad experience. Everyone has been very friendly. They always explain everything before they do any service to my car. I highly recommend this dealership.

jim

Mar 20, 2013

Timely, keeps you well informed. I trust them.Convientnant Internet schedualing of service.Will reccomend to others.Jeffrey Kia is the best in service and sales.

Clare Brogan

Feb 2, 2013

My sales person was excellent . I would consider another Kia the next time my lease is ready to expire. Car was well cleaned and polished. This is my 2nd sorrento.

mzrave

Feb 1, 2013

I always have a good experience at your dealership, which is why it is the only place I go for service. I trust that you will take care of me and do quality work.

susan.m.coates

Jan 31, 2013

Having been a Jeffrey customer for many years, I can honestly say that Christian Tomlinson is a very professional and personal young man. He has always been respectful and honest with me, no matter how many questions or phone calls I make. You should be very proud to have an emplyee such as Christian Tomlinson as a member of your company.

mbirnb01

Jan 14, 2013

It amazes me that the service I received on Jan,11, 2013 was so different from the service I received on Dec.19, 2012. I know not everything can be fixed quickly, but in December it took 2 1/2 days before my car was finished. The most maddening thing was that the service department didn't even have the courtesy to call and tell me the car wasn't finished. I drove to the dealership twice only to be told that it was not ready. My appointment was for 8AM Wednesday morning and I was told the job would take all day. Repairs were finally finished Friday at noon. I question the competency of the technician who could not give a more accurate estimation of the amount of time needed and I fault the manager for not informing me of the additional time needed to complete the job. All I ask is an honest appraisal of the problem and the time needed or at least an explanation for the delay.

sgmctavish

Jan 10, 2013

Great experience from start to finish. Quick responses, and extremely friendly staff. Thorough product knowledge and demonstration. I am already referring friends and family to Jeffrey Kia.

1msjanez

Dec 26, 2012

My Fiance took my Kia Soul! in to have my passenger side fog light replaced. We called to set up an appointment and to get a price check and Ken was very helpful and professional over the phone. My Fiance told me that everyone was very nice and friendly on the day of his visit. Of course, we truly appreciate that!!

rlgsports

Dec 20, 2012

Parts had to be ordered for the repair and the dealership was supposed to call when the parts came in. After 2 weeks I acalled and the parts were in with no word from the dealership. The repair was done in a day so the service was good but would have liked a call from the dealership instead of having to call myself.

jldetroit

Dec 8, 2012

Purchasing my Optima at Jeffrey was truly a stress-free experience. From the scheduling of my test drive, to getting my trade-in appraised through signing the agreement, it was done professionally and openly. I did not feel there was constant running to the "manager" as was the case at other dealerships I visited. I was given clear and understandable language and everything was explained to me in detail. I loved my experience at Jeffrey and would highly recommend to my friends and family.

jim

Dec 6, 2012

Made appointment for oil change on Internet for 7:30am. Arrived there at 7:20am and was immediately taken care of by Mr. Odom. My car was ready, car wash and all, at 8:00am. My wife and I both purchased cars from your dealership. We could not be happier with the service but more than that the overall way we are treated. Everyone that I have met at Jeffrey Kia remembers me and seems to go out of their way to make sure that I am satisfied. Your dealership stands out as a model which other dealerships should emulate.

amberbasch

Dec 6, 2012

I am thoroughly happy with the service on my Soul. I got to let my 1 year old daughter run around the dealership and stretch her legs while my car was being worked on. It was so nice not to have to appease her while she sat strapped in the car seat during an oil change like I would have to at another oil change shop. I would like to mention that it would be nice if the servicemen would remove the paper floormat, the number that hung from the rearview mirror, and the number on my keychain. It was just extra things I had to take care of. It would be nice if I didnt have to take the time to dispose of those things while juggling two kids. Thank you so much for all of the friendly smiles and great attitudes. I will definitely be back for service!!

ssrebernak

Aug 7, 2012

I love the personal service that I have been given at Jeffrey. I have no complaints and they are always courtious and let me know exactly what they are going to go and get and ok before service is done.This is a great place to purchase your car and have service done.

bradrita

Sep 16, 2011

I have been working with Brad Klein and he has been amazing. Honest, prompt, straight forward and professional. Super great service and straight, honest answers. Not pushy and no "high-pressure"! Wow. Hope to work with him again when I am shopping for a truck. Thanks Brad!

mdines

Aug 23, 2011

Pleasant people, pleasant experience. Bought an Alien Green 2012 Kia Soul and am super happy with the purchase. Brandon and Fernando told us the way things were honestly and openly, explained the entire process and answered all questions without any redirections. They made the dealer experience a pleasant open experience rather than the stereotypical feeling of being taken advantage of that is often felt at many other dealers. I would recommend that anybody in the market for a car come see these guys and at the very least let them shoot a price and discuss it with them. We will definitely be coming back in the future when the time comes for another car. Really can't say anything more than if you want honesty, integrity, and straightforward sales people that truly seem to care, look no further!

quinnp01

Aug 1, 2011

Very helpful. Answered all my questions and called back to see if I was satisified with the answers (Without being pushy). I would recommend this dealership to my friends and family.

dis9110

Jul 29, 2011

Brad greeted me with a great big smile and make me feel comfortable with talking with him. He was very knowledgeable about the vehicle I was interested in buying (a Kia Forte hatchback) and was familiar with my approved lender, Capital One Auto Finance. We talked about my reason for selecting this vehicle and he informed me that Jeffrey Group had 3 other car dealerships besides Kia that I could consider purchasing in my price range; I told him I had my heart set on the Kia but had previously considered the Nissan Sentra. He presented the Kia for me to take a test drive, explaining some of the exterior features, and then the interior features as first he drove then I drove. When I confirmed I wanted the Kia Forte, he showed me my estimated monthly payment both with Kia financing and Capital One financing, which there was only $2 difference. I went with the Capital One, as it had already been approved. Brad was friendly, listened patiently to my car needs, showed me every step he was taking for me to acquire the Kia, as well as helped me to find a car transporter to transport the vehicle to Massachusetts. When completing the deal, he again went over all aspects of the car, asking me to try the all accessories out to make sure I knew how to operate them. I have bought several cars over my lifetime, and I have never had such good service from a Sales Consultant before. Brad is a good representative for the Jeffrey Group and I was very happy to have him for my Sales Consultant. When shopping for a car in the future, I surely will come to Jeffrey and recommend Brad Klein to my family & friends.Dianne Smith

miwoman01

Jul 14, 2011

I have always been very satisfied with the service on my Kia Sportage at Jeffrey. The staff is very friendly and helpful. My last oil change was extremely fast. I had windshield wipers replaced in December and the one on the driver's side was not clearing the window well...as per great service that wiper was replaced this time.

depika15

Jul 14, 2011

Everything was great! From this time I pulled up someone immediately directed me to where I needed to go to service my vehicle, as this was my first time there. They promptly completed the paperwork and even notified me of updates that were available to the keys. I did not have to wait very long at all and when the car was returned to me after the service, it was very clean.

tinredd

Jul 13, 2011

I had an overall great experience. Jeffrey Kia has helpful salespeople that make sure you understand everything that is going on with your car. Clean waiting area also helps.

Msr.Patricia

Jun 27, 2011

Everythings was good, But the wait was to long and I had a appointment for a Oil Change., And I got there on time.I had to go check Two time to see why it was taking so long.,to do just a Oil Change.The work on my car was good, but my car smoking all that day from the oil change. I wish the service could have been a little fast then it was. Thank you.

crashmom1

Jun 27, 2011

A great car buying experience. I would recommend this dealership to anyone looking for a new car. Very honest and helpful. Explained the whole process patiently.

laineylanes

Jun 26, 2011

I love my Kia Spectra and I have been completely satisfied with the customer service at Jeffrey Kia. Fortunately I have not had any problems with my car so far, but my regular maintenance has been a wonderful experience.

testerwe

Jun 9, 2011

1. Courtesy Inspection did not include brakes, as it says in your brochure and newsletters.2. Should show measured tire pressures on final inspection form.3.No floor protective paper was used--grease marks on carpeting.(workers seemed too rushed.)

mroxner

Jun 8, 2011

Chuck V. was quite good. His service was patient and pleasant. The lobby was ok while i sat in there waiting. Had cable. OK. Bryan

Hooglaz

Jun 1, 2011

Salesman was very knowledgeable of vehicles and helped us tremendously understanding features, lease program, and the Kia brand. I found the vehicle I was looking for at the price I wanted. Chuck was courteous and very helpful, showing us different Kia models and letting us test drive them.

susan.m.coates

May 26, 2011

Christian was extremely professional, friendly and understanding. Christian understood my concerns about my automobile and answered all of my questions and concerns so that I could understand them. He understood my concerns about cost and affordability and worked with me.

huizarn

May 24, 2011

Brad was great! He wasn't pushy when we went in to look at cars. We had some idea as to what we wanted, so he just provided us with enough information so that we could make our own decision. We felt good about our purchase and will definitely recommend Jeffrey and Brian to our friends.

ccheadle

May 4, 2011

Justin helped us find and identify the best KIA car for our needs. We came to your dealship intending to complete some kind of deal and we very satisfied with Justin's overall demeaner, helpfulness, and knowledge of available products. He was extremely efficient in completing the needs of the sale. He explained all of the details needed to complete the purchase and gave us a checklist to help us complete our tasks. Mark, too was very efficient and friendly with the closing. We were very satisfied with all details related to this sale. Keep up the good work.

nursephd

May 3, 2011

I visited the Jeffrey Kia Dealership because of the reputation of their cars--100,000 miles or 10-year warranty. I thought that I wanted to purchase a Forte but after sitting in the SOUL I was sold. I have been quite satisfied and continue to be very enthusiastic regarding my purchase. THANK YOU!!!!!!

perrymyles

May 1, 2011

Had my car towed to dealership from firestone across-town,( Firestone recommended me to take to dealership ), car is having driveability problems,rough engine and stalling. Once at dealership, was informed by service advisor that my car needed both O2-sensor and catalytic converters at a cost of 1700.00+. I had my car towed once again,but this time paying out-of-pocket at a tune of $144.45,to a muffler shop. They troubleshot my situaton and found i did not need to replace cats and recommended to take to Kia dealership?!$

FilBrian

May 1, 2011

This is the third car my family has purchased from Jeffery Kia and we all couldn't be happier with the service. Brad accomplished all of my request. I have already referred Brad to a friend interested in getting a new Kia Soul. Thank you very much again.

Margaret Gray

Apr 27, 2011

Everything great ezcept I had to come back becase they forgot to reset the sensor, the engine light was stil on the dash, after I left the shop. A minor detail but an inconvenience to come back again. Thanx, Overall wonderful. Christian is a super employee, he remembers my name, & that means a lot to me.

gbillion

Apr 26, 2011

I came in recently for a routine oil change and tire rotation. The scheduling was efficient, the work was done in a reasonable time, the service representative was very friendly and the cost was reasonable.Unlike many of the dealers I have used in the past, Jeffrey continues to follow up with me regarding my continuing satisfaction with the vehicle I purchased in 2007 and also with service interval reminders.Our experience with both the KIA brand and Jeffrey Honda, Nissan, Kia, etc. has been so satisfactory that we have recommended this dealership to our daughter. She has very recently purchased a KIA subcompact and tells us that she is thrilled with the car and had a very pleasant experience during the sales process. She had previously stopped at a competitor's place (Hamilton Chevrolet) and was virtually ignored by the sales staff.

christiebetts82

Apr 26, 2011

I had a 1:30 appointment for an oil change. I needed to bring it in early because I had things to do with family. The service rep told me that they would do their best to get it done as soon as possible. I left my car there at 11:30 and they had the job completed before 1:30. I was very impressed for my first time dealing with the service department :).

atwainfa

Apr 17, 2011

Alan was very friendly and helpful. His professionalism and focus to detail made me comfortable in bringing my vehicle in for service. Due to the respect and dedication I experience, this dealership is the only place on my list to take my vehicle for service. I really feel the quality and the customer interactions are what makes me come back again and again.

djohnson782

Apr 13, 2011

Salesman Brendon Foreman and Business Manager Mark Fedenis were very friendly and professional. The covered all aspects of the sale completely and they were easy to understand. The car was clean. Brandon told to contact him if I had any questions or problems. He explained the and service schedule.Diane Johnson

kbrown2011

Apr 13, 2011

I was surprised that they did not wash my car after service. (maybe conserving water?)This is my second Kia Sedona. I loved the first one and I like this one though there are some things that I miss like temp and clock (different spot now). On the drivers side they took out the handle over door and put a sunglasses holder? I do like that they modified the area by front wipers so leaves do not collect there any more.

jinks5

Apr 12, 2011

I don't remember the names of the people that I spoke with but they were all very friendly. I came in just to have my oil changed and the service person told me about a recall or service that needed to be done on my car that I wasn't aware of. The work was done quickly and everyone was very friendly and helpful.

Grandma3

Apr 10, 2011

I was impressed with the friendliness and speed of your service department. Write-up went quickly and a clean waiting area was available. The lady that checked me out was very friendly and nice - including signing me up for a perks program. Prices seem to be competitive with outside vendors.

mderge

Apr 9, 2011

I'm very sorry I don't remember any names but 3 or 4 people I dealt with were all very friendly, speedy, and informative. It was a sat. and I'm sure most people don't want to be there however they took my inside door apart and partially fixed the problem until they could get a part. I only waited 3 days for a part.The women who took my money was super friendly.

HAPpy2850

Apr 7, 2011

I have purchased and serviced vehicles at Jeffrey over the years and I've always been completely satisfied with the quality of service that they provide. I've always had pleasant experiences with the sales and repair personnel and I would recommend Jeffrey to anyone seeking to purchase a vehicle. The staff is attentive and they treat you as if you were their best customer.

gsarver

Apr 6, 2011

I had a coupon for an oil change, but by the time the technician convinced me that I needed an air filter (which I could have done myself, but he refused to tell me where it was) it cost $53. They must be on commission, because basically I spent $53 for an oil change. Also when I made the appt. and when the car was written up, they made a big deal about the free car wash and vacuuming. I took everything out of the car--but it didn't happen. I didn't say anything because I just wanted to get out of there after an hour and a half oil change.