Used Cars for Sale at Jim McKay Chevrolet in Fairfax, VA

Frances

Oct 21, 2016

Just need mats for my vehicle and interest rate is a little steep but we'll pay off soon nice dealership and the service was a littleSlow

Dave Harsh

Oct 20, 2016

The Sales team was very professional and attentive to our needs. They gave us a deal we could not refuse and we walked away with more than we could bargain for. - Thanks for everythingDave

Trook

Oct 1, 2016

Go see IMAN... He's the man and makes miracles happen. No matter what is on your credit, he will get you a great approval!!Thanks IMAN :)

carguycarilla2

Oct 1, 2016

This was a very exciting day for me and thanks to my salesman it became an even better day. The experience was better than I imagined. I love my car and would recommended you all to everybody.

letitia johnson

Sep 28, 2016

Sandeep Satija at Jim Mckay Chevrolet in Fairfax is the best. He helped my family and I get a 2016 Cruze. Even with all that we had going on he still got me my car for reasonable price. I have already started recommending him to people, he is the best. I can't wait to come back to get my Malibu next year. Thank you Sandeep! :-)Sincerely Letitia Johnson & Family

mridley38

Sep 22, 2016

Love the dealership. Friendly, polite, no pressure to buy. Great service. The sales associate was great and friendly. The management staff was great and friendly as well.

Buyer

Sep 20, 2016

Salesman was nice and very helpful. I was looking for a pre-owned car but was never shown any. Not sure why but indo like my new car

Jay1

Sep 20, 2016

I had a wonderful salesperson which helped me to make my decision final. This is my second car purchased from Jim McKay. On my previous car I received good service every time I took my car in to be serviced, therefore I am grateful!

CPhero82

Sep 20, 2016

Had a bad experience with a past dealership, went here to purchase a new vehicle. Can I say good customer service! You know your at the right place when the manager shakes your hand and greet you saying "thank you for coming if you need anything here's my card"

Jaredchreene

Sep 19, 2016

Was my first time buying a car and couldn't have asked for a better experience! Iman was so helpful and down to earth and just made the experience joyful and full of laughs. Have recommended him and jim McKay to everyone I know.

jburk1990

Sep 19, 2016

I could not be more happier with the service I received this past Friday at Jim McKay in Fairfax. My car was recently totaled and I have been without transportation since June. While still awaiting for insurance to settle my claim, I could not wait any longer to get a car. Since already having a current auto loan still open (pending settlement) and having poor credit, I was hesitant about trying to get a new car. I told them up front I did not have much money for a down payment, my credit stinks, and I already had an open auto loan (just in case they wanted to say "Look lady, get your life together first and then come back to see us) LOL. I was referred to Jim McKay by someone I know who recently purchased a new car and was very happy with the service he received from them. To make a long story short, I am so blessed to have found these guys at Jim McKay. I was helped by Demetrius and Jonathan who worked together to help me drive away in my brand new 2016 Chevy Sonic. Words can not describe how happy I am to finally have a car again. I didn't think I would ever have a new car again because of my financial background, but these guys made sure it happened. This experience has eliminated so much stress in my life. I have two little boys ages 7 & 5 who are in love with mommies new car. I am blessed to have a brand new reliable car and I am blessed to have found these gentlemen at Jim McKay. I wish I could remember everyone's name there that helped me out, so that I could mention them but unfortunately I don't recall the names of everyone. Once I purchased my car a gentlemen literally sat in the car with me and took the time to explain what everything on the dashboard means, how my touchscreen audio and blue-tooth features ETC. works, and he even assisted me with setting up my on-star and downloading the "MyChevy" app on my phone. They made sure I was able to drive away with all of my questions and concerns addressed! I could keep going on how awesome my experience was but I will just stop here. Definitely will be a returning customer!

katjam1211

Sep 8, 2016

Tony was great! Very friendly. Not like your typical salesperson. Did not try to take advantage. Tony felt like family. Thank you for your excellent customer service.

Tony2loud

Sep 3, 2016

I was a GREAT experience!!!...I truly recommend others to visit Jim McKay Chevrolet.Ron Boston was a great sales consultant helped me with everything I needed!!!

K. Johnson

Aug 26, 2016

Tony Tesofolis was great. He took the time to explain the entire process. I had several questions and he answered them all without hesitation or fast talking as some reps will do. I believe Tony is a very great assest to this business. Thanks Jim McKay

Jim05

Aug 26, 2016

I got a quote from Abel over the phone for $130 to change and reprogram my ECM, and they finished the work in 40 minutes. Then I was handed the bill for $277. When I asked, Abel explained that the part change (5 minutes, literally) was $130 and the programming (35 minutes) was an additional $130. What a ripoff!!! Worse yet, it turns out that the tech did not disconnect the battery prior to changing the ECU, causing the fuel gauge to read incorrectly. After calling Abel about this, his reply was that I must have something else wrong with the truck and he would be happy to look at for me for an additional $130. The following morning, I disconnected the battery, disconnected the ECM and left it sit for 10 minutes. When I reconnected the ECM and battery, everything worked normally. I recommend avoiding this place at any cost since I am sure I am not the first to get this bait and switch quote. BBB is my next stop after here.After attempting to follow-up with Frank, the Service Manager, for 4 days, his explanation was that I didn't know what I was talking about since Abel had quoted me $260 and Abel's witness to this was the Service Tech. I asked if it was possible that both of them might be colluding, and he responded that it was impossible since neither of them would lie despite both of them benefitting from additional money charged to me. I also asked about the time required to change the part and do the reprogramming, and he replied that changing the ECM takes an hour since there are a lot of other things that have to be done. I asked about why the entire job only took 40 minutes, and he stated that since it was a Master Technician that the part change and programming took less time. I questioned how a Master Tech could make the programming go faster and Frank avoided answering the question. I also described how it took me less than 3 minutes to do the part change *correctly* to fix their mistake that caused the fuel gauge problem, and he responded that I should have brought the truck back in and had them do the work despite Abel having lied to me. He also stated that all of my experience is normal for Jim McKay Chevrolet, that they had been working this way for years and doing just fine.It took a couple days to catch up with Elia, the General Manager, and the result was surprising but not unexpected. Of course, his employee Abel is an "ideal employee, etc, etc, etc" and would never lie. He pointed out that I did sign the repair order, and I admitted that I should have read it more closely instead of having trusted him to have entered what he promised. Here's where it got surprising. Elia tried to sell me a new truck using "magic math". That is, he used the sales con that when you buy one at $40,000 and pay for it for 2 years and only lose $6000 in value that you are actually only paying $175/month, not the $600/month that you actually pay. At least now I see that the lack of integrity is actually applicable at the entire dealership, not just within the Service Department. Although he graciously offered a $130 credit for future service, why would anyone take their vehicle in for a service knowing the likelihood that they will lie about what is actually needed and what it will cost will likely be a lie? Fool me once, shame on you; fool me twice, shame on me. Save yourself the hassle, and your wallet, and go anywhere but here.

loissess

Aug 26, 2016

helped me get a brand new cruze i absolutely love it ther answered all my questions and helped me i would def tell my friends and family to come here

New Buyer

Aug 24, 2016

Great customer service and Gabe was great. I didn't expect such great customer service. I highly recommend Jim McKay Chevrolet for your next inquiry or purchase.

Wandamay

Aug 24, 2016

The service I received was great they answered all my questions the best way they could and I love my Cruze I would recommend this

Malibu 16

Aug 22, 2016

The sale guru was I'm an and he worked wonder, my son got a 20016 Malibu, no money down..I'm an is the best.

Tammy2940

Aug 22, 2016

I shopped around found the truck I wanted online at Jim McKay Chev., called and talked to Duane the salesman over the phone. Came in to purchase. Duane had the truck waiting there for me to inspect. Was in and out with ease! I have bought to Chevy's from Jim McKay because they do make it easy and I LOVE there service department.

Omg1

Aug 22, 2016

My sales man Iman was funny, friendly and honest at the same time!!! Great job! Oh but wait! I'm still waiting on my second key for my new car. Thanks love my new car tho!

Darryl Flammer

Aug 19, 2016

I have a new business relationship with a great dealership and lots of friends and family. Meeting everyone at Jim McKay Chevrolet is like becoming part of a tight knit family!

Strfania

Aug 11, 2016

I had by far the best service in FFX VA. Cordial, efficient, fair, speedy service . I have no one complaint about my experience . I strongly recommend this dealership for any repairs on any GM vehicle ( I have an Escalade and never had a good experience at any Cadillac dealers... Still Love the car) 5 Stars for a job well done !

Debra Moore

Aug 6, 2016

I was told my son was approved for a vehicle with NO money down & NO cosigner. Once we travel almost 2 hours out of our way, we find out he needs money down or a cosigner. After spending 2 hours in the dealership we were told we would receive a call today. I called & left a message & still haven't received a call. The underwriter Octavia is very rude & disrespectful & probably the biggest liar they have there

MMKyle

Aug 3, 2016

Iman at Jim McKay made my buying experience so easy. He answered all my questions, listened to my concerns, and was so knowledgeable and professional. I love my new 2016 Caramo, and I will tell everybody go to Jim McKay they are the best.

Nik40

Aug 2, 2016

They have excellent customer service. They made sure ur stay was pleasant while waiting for the response from the bank. The dealer that took care of me ans was understanding of what I wanted.

Nikki

Jul 23, 2016

It was an excellent car buying experience. The sales rep was very helpful on making sure I got into the perfect vehicle, which has all the bells and whistle that I want. Thanks Gabriel.

WandaFromDC

Jul 18, 2016

The salesman Jonathan Berry was wonderful. I have never had my deal done that quick. I was very pleased with my services.

Anna

Jul 18, 2016

I've scheduled two appointments to get my car serviced. Both times the people who have helped me set up the appointments have been incredibly helpful - even more than they need to be. This last time, I spoke to a woman (I think Rachel?), she helped me figure out what I should get serviced now and what would be coming up. She gave me a heads up about prices. Incredible customer service, customers are treated with respect and are given great information. I am very pleased and so grateful for such great service!

Hill,Ronald62

Jul 16, 2016

The salesman really was nice and help us out to get our vehicle with no money down,wow.I really would recommend Jim McKay to my family members and friends.

Excellence

Jul 16, 2016

I really love my new 2016 Chevy Cruze.. They are very friendly and will get you approved in no time. Please go out and purchase your new car from them.

glopitt

Jul 15, 2016

I gave Jim McKay Chevrolet a 5 star rating because when I saw the commercial on TV, I dialed the number then hung up cause I wasn't sure. I wanted a new car. That same day someone called me back and explained everything to me so I made an appointment to come out. I'm very happy I did.

detroit322

Jul 15, 2016

Great experience and very nice people. Got a great value on an Equinox. Once terms were agreed upon we were off the lot with our new car in about an hour.

atongwe

Jul 15, 2016

This is by far the best car buying experience I have had. Tony was friendly and very helpful. He explained all the options that were available and let me make my choice.

Carlton Mitchell

Jul 13, 2016

Everything was excellent. I couldn't ask for a better deal. Iman my salesman was outstanding.

Rick 1

Jul 5, 2016

I had a great experience with my car purchase, 1. Charles Gantt was very friendly and first thing offered to let us test drive the car and take as long as we needed. 2. Also dealt with Kathy McKay who could not be more down to earth in the car sales business, as with any car purchase you have to negotiate, but there was never any hard sale pressure if I said I didn't want it that was it we moved to the next step. 3. When we picked up the car a gentleman named Willis showed us all about the options the car had and fixed a few little things with the car, he also could not have been nicer. Over all I had a great experience buying the car, SPECIALLY NO HIGH PRESURE SALES. RICK

kspeller

Jul 4, 2016

As I have posted elsewhere, I had a very nice experience purchasing my new Traverse despite having some very specific requirements. While the process was a bit complicated and took awhile as far as the actual procurement of the vehicle, for me the process was actually easy and met my outside time need. I enjoyed the different style sales approach from our agent, something I can't say to the same extent for past experiences. And considering that I have only ever bought American, this particular SUV totally meets my needs.

Pertinash

Jun 23, 2016

I did receive a great service,the staff was very helpful and would definitely recommend this dealership to a friend

Five vetts

Jun 20, 2016

Jim McKay Chevrolet beat all the other dealerships on the price of my 2016 corvette. Buying it was quick and easy,no haggeling, they just met my desired price and that was it . My salesman John Berry is very knowledgeable about this very complicated corvette. He spent time with me getting the car settled in to my satisfaction. I love this car. This is the second corvette that I have purchased from Jin McKay, great dealership and there service dept is excellent.

TomW

Jun 19, 2016

I just bought my second work truck from Willis at Jim McKay. Shopping around for a new vehicle is never fun, Willis made both of my truck purchase's easy and I will defiantly come see him again, when it is time for a new work truck.

Vettefan79

Jun 18, 2016

The sales staff was very friendly and courteous. I drove from PA and they were very accommodating.

Iris johnson

Jun 18, 2016

Jim McKay has outstanding customer service thanks to PEZ, Ken, and Charles. It played a big part in my buying process.

Chops

Jun 18, 2016

My name is Ms.Walker and im a district of columbia resident i was told by that xxxxx Stephanie that i would be approved for a vehicle and drive off the lot with a car and have cash money in my pockets once i purchased a new vehicle that was a lie you don't receive cash in your hands you have to wait 30 days for a refund then i was told bt octavia that i was approved and she was going to call me back never returned my call and the xxxxx Stephanie said oh she is sick i was the one who approved your loan and then u spoke with Ken and he says im sorry but you need a co signer or 2000 dollars down when i specifically said i have no cosigner or down payment do not never go to Jim Mckay dealership it is a waste of time

Tamika Woodward

Jun 18, 2016

I was in Jim Mckay on June 11, 2016 and I must say that Mr. Ken Robertson, along DeeDee and Charles really help me get a brand car something that I myself didnt see in the making... Thank y'all for making my day a dream turn into reality.... Tamika Woodward

Jennifer

Jun 11, 2016

My experience was great got approved for a brand new car to help rebuild my credit.

Eddie

Jun 11, 2016

Jon was a good salesman. I would recommend Jon and the dealership to my friends and family.

MANGO

Jun 8, 2016

I called the dealership and spoke to two females who when I explained my credit history advised that it was ok and that credit wasn't a factor with the 88 program. Arrived and spoke with a Duane who didn't present any details about the company until prompted. I explained I was interested in the 88 program where your income supposedly gets you approved at least that's what was told on the phone. All he was concerned about was running my credit and to tell me about I needed a lawyer to dispute something that wasn't valid in which I told him in the first place. Was there for 15 mins and was told couldn't help.me after driving so far based on the statements given by the two ladies on the phone. Called to speak to a manager was hung up on and transferred several times. Called back several times and kept being hung up on as if they had Caller ID. Terrible terrible service. Duane or whatever his name is was a terrible sales rep

Karizma d

Jun 4, 2016

They were so helpful and honest. I would definitely recommend this dealership. Everything down to the sales people left a great impression on me. I got a great price on a car only a year old. I am beyond satisfied.

Mrs.Mccrea

Jun 4, 2016

Today we came in not expecting anything and walked away with a brand new car. The staff was so nice. The sales rep that we had name was Gabe he was amazing. He answered every question and made us feel so comfortable. Being as though the dealership was crowed we still were in and out.

KP

Jun 4, 2016

DJ was an excellent representative. Very helpful and honest. He was able to get me into a nice car with a reasonable payment!!! This is definitely the place to come car shopping!!

kathy

Jun 4, 2016

awesome staff!!!my credit score was poor tryed everywhere to get a vehicle no luck.went to jim mckays and they made it happen.very please with my purchase thanks so much charles gantt you went the extra mile to help me and my husband thank you kevin and kathleen matteson

Pmabray

Jun 3, 2016

Great staff, !!!! Everyone was helpful, was blesses to walk away with a new car i was satisfied with ! Would reccommend to everyone ! Ron & Ken were great !

Scherraine

Jun 3, 2016

It was a great pleasure to visit Jim McKay Chevrolet' and got a car. The car salesman was very nice to work with me and did everything he could to get me my new car.

clayton ashby

Jun 3, 2016

I gave a 5 star rating because everyone worked hard on trying to give me what I wanted and not just put me in anything.

Sharond2726

Jun 3, 2016

I gave a 5 star rating because from the time I walked through the door the customer service was excellent. Nothing but smiles from everyone, I didn't have to wait and paperwork was minimal. Tony my dealership was informative and very knowledgable. He guided me through every step with patience and grace. Allowing me to take my time and treated me as if I was the only customer in the building. I'm recommending Everyone to them.

Sylvia Yeboah

Jun 3, 2016

I was at this dealership for a truck much did I know I am getting this 2016 Trax and the sales man was excellent. Love my new SUV.

Dredog6

Jun 3, 2016

Jim Mckay is a wonderful place to go and get your new rad they have wonderful staff soon as you walk in everybody smiling iand willing to help you find your new car and go through all steps

avery12

Jun 3, 2016

Everything was to the point and professional. I was given an test drive with great patience. Thank you Ron and Ken. The other person that explained the final was Rachel,

Jguillen68

Jun 2, 2016

Great service sales agent Duane went the extra mile to help me get my new car really appreciate all the help given to me by everybody at the dealer

black614

Jun 2, 2016

I give Jim Mckay Chevrolet in Fairfax a five star rating, excellent customer service, did not try to take advantage as i was a new car buyer, great guys and ladies...will definitely do business with them again.

big dave

May 29, 2016

i recently visited this dealership because a friend of mind recommended i give them a shot.i have a low credit score, a few debts and was unable to get a vehicle anywhere since 2011.no one would give me a car. they would ask for a high down payment and a co signer.Not Jim McKay Chevrolet , Charles the sales rep there was very professional, upfront, work with me , put me in a Brand new vehicle, brand new , and got me a decent monthly note.the staff there was very professional . i'm glad i listened to my friend and went there.

Dominique cagle

May 28, 2016

Ron Boston was my salesman very good sense of humor really enjoyed my time here

Cadelfa navarro

May 19, 2016

Had a very pleasant experience at Jim Mckay Chevrolet . I was Exceptionally Pleased how everyone was so nice and knowledgeable. My car salesman Chad was also laid back and not pushy like most of them seem to be. Jim Mckay Chevrolet... Thank you Chad & Ken and Jim Mckay Chevrolet Team

Newsexyman

May 17, 2016

Charles was great. The experience exceeded all my expectations with previous car buying experiences. Charles and the Financing manager reviewed and explained everything very clearly to me. I recommend Jim McKay to all my friends.

Danielle Jones

May 17, 2016

The person I dealt with Charles Gantt Jr. gave him my card for down payment he went somewhere with the card than comes back and says take the card to the window over there next thing I know unauthorized charges was made to my account sad part is was I just got that card and used it at that dealership I was refunded my money that was stolen also ask for a second key he would not give me had to go over his head to get another key also was not offer gap insurance he was worried about some xxxx survey the service was poor even with the lady that did the paper work beware I will go there again

Jaeshone1

May 16, 2016

I have a wonderful experience with Jim McKay the salesman where wonderful and i love my Ford Explorer thank u to all that helped me out

jusuwai

May 16, 2016

Ron was the sales person I dealt with. From the very first hand shake he gave me when I went in, to when we parted company a couple of hours later with my purchased car, he never stopped Amazing me. His warmth, Sense of humor, patience were key in helping me make a decision. I must also add that all the people I encountered during my transaction were all very helpful. I will definitely recommend any day, any time.

Felicia Lowe

May 12, 2016

Dmagee was the best salesman. He calmed me down. My buying process was easy. I would do it again at this dealership.

Thackshack

May 7, 2016

Jim McKay is everything that the buying experience should be. The staff was knowledgeable, friendly and extremely helpful. I will definitely recommend them to everyone I know.

trisha

May 4, 2016

I came in knowing what I wanted. A Black Sports Car with a Sun roof. I said I have no money to put down and they made it happen. My sales rep was very friendly, helpful,considerate,attentive and honest. He answered my questions and was honest about what my payments could be if I decided to go off track. I would recommend Jim McKay to my family and friends.Thanks everyone at Jim McKay!

Reek

May 4, 2016

I had excellent service and the salesman was great. The GM also greeted me and help with the sale. I recommend anyone buying from Jim McKay!!

Alfred Norwood

Apr 30, 2016

I liked the way they presented things. Charles my salesman was good. They gave me a second chance with my current credit score.

Cynthia

Apr 23, 2016

Chad is a very excellent sales person. I would do it again.

Kristina Roberts

Apr 23, 2016

Ron was very helpful. Ken was great and very helpful. This was a great car buying experience.

DallasCowboys11

Apr 18, 2016

Excellent car buying experience and time with the team especially the Finance Director Jimmy your expertise and friendliness was very appreciated you have made a customer for life thank you

Joshua Minton

Apr 16, 2016

Listen, you gotta see this man Ron Boston. The guy looked like Tracy Morgan and help thoroughly when I was skeptical about going to a car dealership.

Darryl johnson

Apr 16, 2016

Greatest experience ever. Customer service was excellent.they were very quick

James Thomas

Apr 16, 2016

We had very good experience, with the car purghace

Dameon D

Apr 16, 2016

I came in to the dealership after being referred by a friend. I was in need of a car because my previous car was breaking down so much I did not want to put anymore money into it. I was a little skeptical because I felt because of my current credit financing a car might be hard for me. I was wrong!!! From the moment I arrived after being picked up from the metro station by Mr. Gantt the whole experience was wonderful. From the tour around the dealership, from the discussion about what vehicle I was interested in, the test drive...everything went better than I expected! I came in wanting to get a used vehicle but ended up driving away in a brand new 2016 Cruze! The customer service was out of this world! I will definitely recommend anyone I know that is interested in purchasing a car to come to Jim McKay!

Joyce H

Apr 9, 2016

At Jim McKay Chevrolet we were treated like family. Our salesman was very knowledgeable and helped us with all our question. Thank Mr. Darreus

Toshiba

Apr 9, 2016

My experience has been rewarding. Very engaging service specialist. Not a long stressed process. I will definitely recommend others.

Babygurl

Apr 6, 2016

Completely Satisfied Customer. The facility staffing and buying processwas excellent.

newcar 2016

Apr 2, 2016

Was a great place to go for a vehicle they were very nice helpful and respected you as a customer they work very hard to get you in the vehicle you are looking for ...so go to Jim Mckay in Fairfax...

Hannah

Mar 31, 2016

As a first time car buyer, I am very happy with choosing Jim McKay. They were very helpful and gave me excellent service. Gabriel Lugo is definitely the guy you want. He made sure all my needs were met. I highly recommend Jim McKay if you're not sure where to go!

caprismith88

Mar 28, 2016

This dealer has to be the crapiest place on earth. I returned a car that I purchased three weeks ago, and the general manager said that I would get my down payment back. However when I came to the dealer there was someone there to inspect it . Apparently he found two minor nicks on the car, which didn't come from me (I have my suspicions on where it came from but I will save that for later) They say that I can get the car estimated and they'll deduct it from my down payment. The place they chose had the nerve to quote the minor damages for $1030 which should not have been that much so I went across the st to another auto body and received a lesser quote. However I'm still getting the run around because all I want is my down payment backI will be contacting corporate for all of the other issues that has been going on as well.

Takita Burts

Mar 19, 2016

Awesome as I came in a little Leary but Gabe came thru and I am driving off with a 2016 Chevy Cruz...I wo Recommend to all my friends!!

Harris

Mar 19, 2016

The experience was good but the waiting was long. Ron is very knowledgeable. We appreciate his information and service. Ron is a great salesman.

Charayna

Mar 15, 2016

I just purchased a new car from Jim McKay and they are great!!!! Gabriel Lugo is the guy for u!!! Even Rahel M. Did a great job with extending my warranty for 3 more years!

Tammy Bluford

Mar 15, 2016

This is just a thank you to Jim McKay for getting me started on my first vehicle I also want to give a special things for Tameka and to Pez and also my sales rep Michael freedland you guys all played a major role in my new Chevy Sonic I am so happy thank you

Bambino22

Mar 14, 2016

I was extremely nervous going to the dealership because I was not sure how things would go but from the moment I walked in everyone was so polite and helpful. They helped me get a great car with a great rate and I have been enjoying my new vehicle ever since.

Shontay983

Mar 14, 2016

Jim McKay in Fairfax VA is great the store is very clean and the sales men are great Tony and Men helped me and I thank them both for the great service I will be back

Kenneth

Mar 14, 2016

We took our son to buy his first car. It was a very easy and successful process. The customer service was outstanding that we walked away with 2 cars that day.

Amanda

Mar 12, 2016

My visit with Jim McKay was fantastic, the customer service was excellent. Gabriel Lugo my sales consultant was really great and very patient with me.

Lester from Fairfax

Mar 9, 2016

Third car I bought from Jim McKay, very helpful sales department fast pleasant clean and will do it again in 2 years

Ms jae

Mar 5, 2016

On a scale 1-10 I give them a 10 not only was the customer service was great but they made sure I was happy and comfortable with my decision I will definitely be refering friends and family to u guys.... Thanks!! Gabriel was the best...

Tamara & Robin Burns

Mar 5, 2016

gab did a very good job. He was a honest guy. He worked hard for us.

Cynthia Fletcher

Mar 5, 2016

Charles was my sales person, he was great , very knowledgeable of all questions, and an excellent sales representative. The process was smooth and delt in a timely fashion.

Charayna Davis

Mar 5, 2016

Gabriel Lugo was excellent! He help me buy my car and gave me discounts I deserve!! So happy!

Tony Soleimanlou

Feb 13, 2016

Everyone here was so kind, friendl, and always has a smile on there face.

Margaret Jackson

Feb 13, 2016

My buying process was long but great. I would recommend Demetrius to my friends and family. We got the car wanted. Demetrius is a great salesman.

Tyron

Feb 13, 2016

Charles is a great salesman. He takes care of you. I recommend everyone to Charles. Charles is the man with the plan. He helped me with getting a lower interest rate for my insurance. He gave me a wonderful deal on my truck. I would recommend people to get some money before coming. They really tried their hardest to get me my vehicle.

V'nesa

Feb 12, 2016

Iman was the salesman who helped me. He was knowledgable, friendly, and very professional. He gave me great information and made sure that I was leaving in a brand new vehicle!! He made me feel comfortable from the moment I walked in the door. He's good. I would definitely recommend him to my family and friends.

Perrika Mcgrie

Feb 9, 2016

I had a great experience purchasing my new car at Jim mckay. The process was simple and fast. Charles Gantt helped me. If you need a car see him he entertained me the entire time I was there. He was awesome.

Disneyadcf

Feb 6, 2016

My salesman greeted me when I arrived. ShoeWed me the color and extras I wanted, nearly seemless process. Showro,om very crowed with people looking for cars but each person was treated very nicely. I would come back and purchase our next vehicle at Jim McKay. I have it bought a car in 13 years due to my last experience but today I have a different view of car dealerships.

A.bryant

Feb 6, 2016

Salutations to all. I just wanted to give an quick overview of my car buying experience with Jim McKay Chevrolet. Like some unfortunate individuals in this new economy. Layoffs and under employment are more common than not. With the repercussions of such events being felt in ones wallet as well as effecting access to credit. I was pleasantly surprised by the courteous nature and professionalism I was shown. I was completely amazed by the rapid approval process and knowledge base of the staff and management. In closing I would like to say it's more than okay at Jim McKay. Best car buying experience ever!

Robert johnson

Feb 4, 2016

Chad is an outstanding sales person. He trying helped me in buying a new vehicle today. I would definitely recommend him to my friends and family. He really showed me how much he appreciates my business. I really liked how accommodating they were to finding me a cheaper insurance plan.

GK in Fairfax

Feb 4, 2016

Easy process and the staff was fantastic to work with. Helped me to achieve the best deal.

HHR Fan

Feb 4, 2016

Always excellent and superior in every way whether in for a routine job or a large repair.

Michelle Dennis

Feb 3, 2016

My overall experience at Jim McKay Chevrolet has been excellent and outstanding compared to any other car buying experiences I have had; trust that I have experienced five other dealerships from customer service to interaction with various loan agents that were less than professional. I honestly recommend this dealership to any serious buyer that's in the market for a nice, clean, and most important , reliable vehicle. Jim McKay is the place to go.

JUANITA JONES

Feb 1, 2016

CHAD IS AN EXCELLENT SALES PERSON. HE PROVIDED ME WITH ALL OF THE NECESSARY INFO I NEEDED TO MAKE AN INFORMED DECISION ABOUT MY PURCHASE. I WILL RECOMEND ANYONE PURCHASING A CAR TO GO TO JIM MCKAY AND ASK FOR CHAD SPECIFICALLY. HE'S THE BEST.

Bushra

Jan 31, 2016

Iman was a great salesman and assisted all of our needs. Great customer service! Definitely would recommend. Thanks for making my dad a happy customer!

NoVa

Jan 31, 2016

We bought a car from them in 2006 and today came to only look but they were very straight forward and offered such a great deal that we decided to buy a Malibu. No haggling, and they provided outstanding service.

BearDownWildcats

Jan 30, 2016

I came in looking for a lease on a Malibu. The staff was all very accommodating when I discovered that I misinterpreted the finer points of the lease that I saw advertised. Patiently they walked me through all of the fine print that I may have missed or misinterpreted and worked with me on getting a similar deal. The customer service was great, as they took the time to understand exactly what I wanted and even walked me through some of the concerns I had about the end of the lease and concerns about going over the miles afforded to me. Buying a vehicle can be a real pain, but this experience was very pleasant and I walked away very comfortable with the lease I signed. I would definitely recommend to everyone.

daniel rogerson

Jan 30, 2016

Duane was great. He is number one in my book. My whole process was quick and easy. I would definitely recommend Duane to my family and friends. I was able to get a 2016 Cruze for my family. He is a hard worker and friendly. It was my first time buying a brand new car.

Michael bostic

Jan 30, 2016

I had a enjoyable and educational time here. I'm looking forward to would doing it again. I will definitely tell my friends about it. My salesman was named chad and he was very helpful and knowledgeable. I will definitely come to him again and refer to him to my friends. It was not a long wait for me to get approved for my new car.

Mellitta gaskins

Jan 30, 2016

Jim McKay is the best!!! They get the job done,I will recommend anybody who's looking to purchase a car go to Jim McKay very happy with they service.

Swimmer123

Dec 26, 2015

This dealership was recommended to me, so I thought I would take it in. I took it in once to get an inspection and there were no problems. Thus I took it in a second time, and that's when the problems started. I specifically requested an oil change...only an oil change. When they got done they said they had also done a 27-point inspection, but that it was custom with every request. When I took it to a different dealer prior to this incident, they had also done a custom 27-point inspection and it was free, so I assumed this would also be free. It wasn't. It cost me an unnecessary $27, especially when I did not request to have it when I first brought it in. Then, as soon as I drove away, my "check engine" light came on. I took it back to them and found that some wiring was exposed. They said it was due to wear and tear and that it would cost me about $190 to replace. However, I took it to my trusted dealer in my hometown, and they said that whoever had worked on that part had damaged it in such a way that it looked like it had been worked on by "someone who did not know what they were doing". Bottom line: I will never go back here and I would not recommend it to anybody.

byron29

Dec 15, 2015

Overall my experience has been really good since I've know about Jim Mckay working for a local family own franchise of fast food restaurants in the area. Found the right truck that will take me around to do my job and hopefully with in the next 2 years trade it for a new one this time

mh

Dec 7, 2015

I bought a used car there on October 1. They could not find the spare key and the person who had access to the keys was not there.. After unanswered e mail and voice mail I went back and was told the person with access to the keys was not there. Next I called and the sales rep told me that the person with access to the keys was not there. On November 21, I wrote a letter to the president of the dealership and as of December 7,there has been no response. I suppose that Jim McKay's customer service philosphy is "We've got your money, no just go away and don't bother us". God alone knows what sort of problems I would have if this were a major problem. Avoid these greedheads.

Vetman

Dec 2, 2015

The owner and salesman made me feel like part of a family. A very pleasant experiance that exceeded my expectations. I would definitely buy from this dealer again. There was no high pressure or attempt to pressure me . Even the finance department was a smooth and efficient operation. It is rare when a owner gets involved in any portion of the buying/sales process. Her involvement made all the difference in a efficient sales experiance.

Reyes,Abe123

Dec 2, 2015

This dealership gives out great opportunities for one another. I am blessed to have heard about it. The customer service is great, the environment is great. Are you looking for a vehicle don't look further come to JIM McKAY'S

Mielie

Dec 1, 2015

Took my Cruze, which I bought used, to Jim McKay Chevrolet for a small water leak to find out costs to repair. To my surprise I was told that this particular part, a leaking water outlet, has a TSB on it and seen that my vehicle has done only 61000 miles, the part will be replaced free of charge. Service technician Douglas Osterman as well as mechanic, who's name I did not get but he has a beard, were very helpful and friendly. Thank you very much.

melody,67

Nov 25, 2015

The dealer i dealt with was Darimedrick Magee .He was patient caring willing to work and take time out with me and my loving family

Frank

Nov 20, 2015

Gabriel Lugo took me under his wing as my sales contact and worked with me through several weeks to get me a car or my choice. Working worh his managers at the dealership they found me a car that my Wife and I love. Bought the car for my Wife and she is super happy with the car. Thanks to Gabriel Lugo and his amazing team.

keithndc

Nov 18, 2015

This dealership is best known of late for their special financing. Yes, they've spent a lot of money on BAIT & SWITCH advertising, working to get people in as prospective customers then completely changing their policy, and financing abilities once you get to the dealership.I recently was informed by their marketing department that I was qualified for a car loan based on a pre-approval and that I needed to come by appointment with the proper documentation and I'd be in a late model auto or SUV that same day.I no more than walked in and had taken a seat when it was obvious that I had been mislead, mis-informed, and down right lied to.Stay away from these crooks, they are nothing short of trouble. You'll experience first hand, as I did, and as another customer did that sat over from us while we were being assisted.His salesperson yelled at hi and demanded 2 thousand more dollars than he had come prepared to hand over. It was discussing how poorly he was spoken to. Don't go through it, stay away and learn from mine and others mistakes.

Sonic1967

Nov 17, 2015

Great Customer service- knowledgeable Sales Team. Went the extra mile to put me a car. Will buy from them again . The process wasn't painful at all.

Satisfied_Customer

Nov 17, 2015

It's been more than five years since I owned a car; I elected to make a recent purchase at Jim McKay; so far, I'm quite pleased with my decision. I came to the dealership with a car in mind, for which I had done extensive research. Tony, the salesman who helped me through the experience, was friendly, knowledgeable, and accommodating. I elected to spend quite a bit of time with the car and thinking through the pros and cons of my purchase; Tony balanced being available for questions with giving me enough space to not feel pressured into making a snap judgment. Once I decided to purchase the car, Tony and the finance staff handled all of the administrative components of the purchase smoothing, including acting on my behalf to get the car registered in D.C.If I were to purchase a car in the near future, I would definitely return to Jim McKay. Thanks for a great experience!

Mrjones21

Nov 17, 2015

I have a great experience with this guys. Very good customer service. And the people are very friendly. I got the best deal for my new car.

Koolaid703

Nov 12, 2015

There people are professionals, great customer service. I was so happy to go to Jim McKay! I would recommend this dealership to anyone. Please go and see for your self!

Walters p1104

Nov 12, 2015

I came in as a first time buyer and was truly pleased with the excellent service. My dealer Mr. Gant was very patient and very knowledgeable about every vehicle I was interested in! Thanks so much!!!

Jeff V.

Nov 11, 2015

I have been having problems with my car after an accident. I finally took my car here because this is where I purchased it. But the body shop that my insurance company recommended did not know how to fix the engine. I finally came to Jim Mackay and it is finally running like a clock.

sunshine6358

Oct 29, 2015

I purchased a brand new 2015 Sonic and the experience was wonderful and pleasant and not all up tight. The atmosphere is so pleasant and conducive for business. They provide excellent customer service. I would recommend others to but a car from Jim McKay's.

Camaro_2ss

Oct 29, 2015

I usually have a local dealer but they were not able to get me the year end closeout special on a Red Hot 2015 2SS Camaro and Jim McKay had one in stock. I did my research for the area, 50-100 miles, and found their Red Hot 2SS Camaro at the price point I was looking for. I was contacted by them through TrueCar we worked over Text messaging and when we arrived they had the car ready for us to look at, I got what I was looking for in my trade, and though they were busy the time it took was reasonable for buying a new car. This was my first time working with them and it went as well as it did with my favorite dealer. Always make sure you do your research.

Geneva87

Oct 28, 2015

I went to Jim McKay in Fairfax because I needed a car badly. My old car was about 10 years old and was falling apart. I set up an appointment online with a representative and I went in later on that day; it was a Saturday. I was welcomed with open arms and my sale rep was very nice and personable. He got me in and out within 3 hours; I walked out with a brand new 2016 Chevy Cruze. I originally came in looking for a used car but after talking to him; I was convinced that the new car was the way to go. I'm loving my car and I'm loving all the perks that comes with buying from Jim McKay. Now I get free State Inspections as long as I own the vehicle which is great.

EEYORE995

Oct 26, 2015

Great experience. They got the car I wanted. Service department does everything to fix my car. Everyone very friendly. Highly recommend for both service and sales.

Ms

Oct 24, 2015

Drove 1 hour and 42 minutes to go here after I already told them my situation and Amanda was like you are already approved that's why were calling. Ask for Ken when you come in then they will know you are a preapproved customer. Look like everyone that was coming in there was looking for Ken. So the salesman take all my information to tell me I needed to put down a lot of money something I already knew because I told them I was upside down before I even came there. The guy that was giving the information was nice but he didn't tell me nothing I already knew because it's the same information I told Amanda.

Ros242000

Oct 17, 2015

Great, Excellent service,the saleman was great, i did not feel pressured, I had options, there were many cars to choose from, my husband also purchased

hmmmmm

Oct 9, 2015

I was contacted from a representative from Jim McKay saying that they went by your income. I repeatedly asked if my credit would play a factor I was informed it would not. After a ONE HOUR drive there!! I get there and they verify my income then asked for a social to basically run credit I need a car bad and the way it was explained to me the credit would not play a factor. Next thing I know I am being asked for a Co- Signer I obliged again the car is needed and my credit is in rebuilding stage. It was late when I got there so the bank was closing so I was told I would be contacted the next day around 12 pm which was a lie. I called on and off from 1 pm until 8 pm from the rude tones to the hang-ups at last I was able to speak to the general manager Ken Richardson which he just put a Band-Aid on the unsatisfactory customer service that they showed all I wanted was answers and they couldnt even give me that. Shame on them for giving false hope and inconsideration to a customer. NEVER AGAIN!!!

EDWARD.RILEY64

Oct 9, 2015

For a person who has been in the car business for well over 15 yrs. I must say that I had the most pleasurable experience in purchasing a car. I have only made used car purchases in my life, but having the great sales experience that I had at Jim McKay Chevrolet, I'm sure to buy another car when I finish paying for my New Cruze. The. Sales Person Rebecca Williams was not only knowledgeable, and professional, but also incredible on the eyes, and easy to say yes to. I thought at first the car was too small for what I'm used to driving, but it turns out to be perfect for what I need it for and that's to commute. If, and when I'm ready to purchase my next car based on the Chevrolet line up, and the quality along with pricing I'm sure to purchase another GM product again in the future, but that Only if Rebecca Williams is a part of the sales process.

Happy Customer

Sep 29, 2015

I worked with Tony Tesofolis and I highly recommend him!! My past experiences at car dealerships haven't been the best. Tony has excellent customer service and I could tell he really wanted to help me. I am very happy with my car and if anyone needs a car see Tony at Jim McKay Chevrolet!!!!!!

Spencer5060

Sep 29, 2015

McKay's personnel treated me with great service, anticipation and down to earth wholesomeness. Great job!!! This service was the best that I have been associated within the last 40 years.

robwinters15

Sep 29, 2015

I had Charles help me with picking a new car i got a 2014 Nissan altima Charles had really great customer service he was very helpful and straight up and didn't try to cut no corners and he was honest i would recommend Jim McKay to anybody and i would def refer them to Charles he got me in a car quick with no hassle

Jessica boatner

Sep 28, 2015

I must say I was very impressed with Tony and all the employees at Jim McKay Chevrolet. They were not pushy and they tried there hardest to please my every need. I will be referring all my family members to Tony..... Thanks once again I love my new 2015 Chevrolet Equinox

BobbieD43

Sep 26, 2015

The team worked hard to get me into my new truck. Service was good and everyone that we worked with on that days showed professionalism. I have already recomended a few of my friends to jim McKay of Fairfax.

Laxdad

Sep 25, 2015

I went in with my USAA paperwork and within 90 minutes I had a new truck. And they did not try to underprice/steal my trade in. Incredible transaction.

Middleton29

Sep 24, 2015

I am glad I went to this dealership. It gave me opportunity to obtain another vehicle of my choice and without any haggling. Love this dealership will love to come back.

M.valentine

Sep 24, 2015

The customer service here is excellent! Everyone from the receptionist, managers and sales reps were all very helpful and nice!! I have referred family as well and they have purchased.

RAK2015

Sep 24, 2015

D Magee was great!! He did exactly what was needed and got me in to my vehicle . When you go to the dealership it can be very stressful. But the dealership and the members were very nice and helpful. Even though I'm a truck gal , I'm very happy with my new car purchase. :)

Amyers72

Sep 22, 2015

If you go to Jim McKay ask for Rebecca! She gets the job done and didn't waist any time. She was very informative and helpful. She gave me options to choose from and my best interest at heart. Thanks again for all the hard work!

Playereugene2469

Sep 21, 2015

Great Salesperson. Great Dealership. Jonathan Berry Best Salesperson. People are wonderful to deal with. Would highly recommend them. They bent over backwards to help with everything!!

Liam15

Sep 19, 2015

Customer service was good, paperwork was quick - I had more options than I anticipated and left with a really nice car. The overall experience went well!

Scollado

Sep 12, 2015

After I bought my malibu I expected a whole lot of a better car,so I called jim mckay to if I can exchange and they were no help.This will be the first time I buy a car from them and the last.

Perlitia08

Sep 8, 2015

I'm so thankful for the help I've recived today. I was able to find a car and with payment I can handle. They looked for my best interest and they were very caring. I thank God for coming here and the dealer I had was a blessing. He was really try to find the best way for me to get a job with a good low cost. I couldn't ask for more.

Mallard, Carolynn D.

Sep 7, 2015

Great, excellent, outstanding. During my visit, I met with great salemen. They were able to get me the vehicle that I want. Everything worked out and within great time.

glitterforgy

Sep 7, 2015

The services was outstanding and the wait was excellent customer service was great. I will recommended very one to Jim mckay. I happy to make this commentment to his car dealership.

nathera3

Sep 2, 2015

They would not let me leave with out a car...it was all worth the wait!!! I would recommend to all my friends and family!#firsttimecarbuyer

Tanya1968

Sep 1, 2015

Darimedrick was AWESOME he did everything right so I could get the car that I wanted and I would recommend Jim McKay Chevrolet to my family and friends. ??????????

acleckley

Sep 1, 2015

My experience with Mr. Garcia was truly amazing. He was very professional, exhibit extraordinary customer skillsi love my new vehicle. Thank you mr.Garcia and jim mckay chevrolet for making this happen.

Chamilton120101

Aug 31, 2015

I was greeted and helped as son as I walked into the dealership. Lenin Garcia gave me A1 customer service. He answered all my questions and made sure I received the best deal.

Teniah

Aug 30, 2015

I recommend this place to anyone looking to buy used. I went with my parents the first time and everyone was so nice. Once we got approved for the loan they gave me a great warranty at a discounted price because they knew I could not afford bigger payments. Thank you everyone at Jim Mckay. I will be back again.

Kaylaw335

Aug 29, 2015

I was greeted and served properly. Mr.Garcia has a great personality and was very helpful with buying my first car.! I will definetly be back to purchase another car.

mbb

Aug 29, 2015

I was contacted by several dealers in response to my phone call for second chance credit loans. I thought I would go to Jim McKay considering they're closer to home. Iman met me at the front door and took me to his desk although I was told to ask for Ken Richardson. Right away Iman gives me 2 forms to complete then he invited one of his home boys to sit beside him while I am completing the forms.. I hesitated to complete the forms considering I didn't know if they even had any cars that interests me. After his friend got up Iman decides to make a person call to check on some payment of his. Prior to making my appointment I mentioned that I wanted a newer model Infiniti but once we finally got to the car lot it felt as though I was being forced to make a decision with the available cars. I was told that a Lexus RX was a great choice and I literally drove it from the used car parking lot to the main office....that was it test drive over. I could not stand to sit in that show room so I decided to stay outside. Apparently the Lexus was new to the lot although it had dealer stickers but no sales price. I didn't find out the price of the vehicle until after they ran the numbers and called the bank for an approval. Later I was told that I had to put down 2000 to 2500 on the vehicle on top of my trade in. Then I found out that Iman took the liberty of requesting bank financing on a Mini Cooper that I only mentioned to him that I thought was nice....I didn't sit in it or drive it. Does it make sense for me to purchase a new car without at least test driving it and who told him to do that? I told Iman that I could not afford the Lexus and he should call me if he gets a car in my price range. Why did I say that? He called Ken over, now Ken has time to talk to me. After speaking with Ken I wish I had dealt with him from the start because he seem to listen and he shared lots of good information. I didn't feel like I needed to make a hasty decision with Ken and although he knew I was so over trying to get my deal down he thanked me for coming in and said he would let me know if anything comes in with my price range. Needless to say Iman was too busy chatting with someone else to say goodbye, thanks for your time, etc.... I definitely will not refer anyone to this dealership.

Sigi84

Aug 29, 2015

I went to Jim Mackay Chevrolet to buy my first car Andy sales associate was very attentive and helped me as much as he could to get me the best deal for my situation and he did. I am very happy with my car and I would recommend this dealership to anyone who is looking for getting approval for buying a new car!

RandyB

Aug 28, 2015

I have dealt with a few dealers around and finally came here and from the first step I put in the place I noticed a difference. My sales guy spent time showing me a lot of cars. Then my application needed more documents for my loan. Ken the manager got involved and he they really spend the whole day getting me approved for a low interest rate despite my not so great credit history. Thanks

Lboogie

Aug 26, 2015

Lenin Garcia at Jim McKay Chevrolet was an awesome sales consultant, he went above and beyond to satisfy my needs so that I can leave with a vehicle. I recommend this dealership and especially Mr. Garcia to anyone looking to purchase or trade-in a vehicle. Great customer service Lenin Garcia & the rest of the staff.

muranogirl

Aug 24, 2015

Got Approved for 2007 Nissan Murano after being there for 2 hours. But Detailing the car took much longer than we were told. Overall, my first experience with this dealership was way better than any other dealership.

vett23

Aug 22, 2015

Very pleasant liked working with Lenin Garcia I would recommend Jim McKay to family and friends. I got a good deal at a fair price.

happyjack

Aug 22, 2015

wasn't sure I could buy. Steve made me relax and I drove new cruze home...happy! This is a very caring group and I had a great experience

Stephanie

Aug 21, 2015

I am finally driving after having an accident. My insurance did not pay me much since I owed a lot. I must have went to 6 different places until I came to Mckay and it was worth the drive. As soon as I came in, I noticed a busy showroom. But there were plenty of salesmen and all friendly. My issue was that I did not have a big down payment, but I did not want an old car. Since I did not have a car to trade, they worked with my small down payment and a lender that gave covered most of the car. I owe them my job because another week of looking and I would have lost my job.Thanks everyone at Mckay Chevrolet.

Stephanie

Aug 21, 2015

I am finally driving after having an accident. My insurance did not pay me much since I owed a lot. I must have went to 6 different places until I came to Mckay and it was worth the drive. As soon as I came in, I noticed a busy showroom. But there were plenty of salesmen and all friendly. My issue was that I did not have a big down payment, but I did not want an old car. Since I did not have a car to trade, they worked with my small down payment and a lender that gave covered most of the car. I owe them my job because another week of looking and I would have lost my job. Thanks everyone at Mckay Chevrolet.

Rob bmw

Aug 20, 2015

I have had multiple electrical problems with my suburban after I upgraded my stereo by using aftermarket speakers. I then went to two other dealers and nobody could find the electrical problems I was explaining and they could not duplicate it. After seeing their TV advertising, I drove all the way here and within 5 hours, they had the car ready.

Cindy

Aug 20, 2015

You all are the best dealership I have ever been to. From the time I came in to the time my financing was approved everyone was very very patient and helped me get all the documents I needed to get my car. The BMW is super clean and in this hot weather the air conditioning is a treat. I really like the a.c. of the BMWs. Also my interest rate is the lowest I have ever financed thanks to the many choices and numbers of places your finance guys called. I will definitely come back to you when I want to trade my new BMW.

MrsMo02

Aug 14, 2015

My husband & I were in the market for a new car but didnt want to purchase new. We saw a commercial advertisement for Jim McKay Chevrolet and we decided to visit. We scheduled an appointment and met with Charles Gantt he was very professional and attentive to our needs and the things we wanted in our new car. I'm pleased to say that we walked away with a new car & a great car buying with Mr.Charles Gantt , so if you're interested in buying a new or certified pre-owned car Charles is the guy to speak with.

nichts

Aug 10, 2015

IMAN isn't only the top salesman... He's also a phenomenon person. He'll partner up with you to get your deal done. He will MAKE SURE you drive away with a car or truck ofbuyr desire and sweet sweet Payments. GO AND SEE IMAN!! Iman the BOMB.COM

Jason_21

Aug 4, 2015

The customer service is out standing. They really do everything in their power to get you into the vehicle you want and work around the clock.

Jeff V.

Aug 4, 2015

My dad used to buy his cars here and now I am too. This is pretty much the only trusted name I know in Virginia. They are probably the oldest dealer around. If you are looking for a good price and low interest rates, this is one dealer I recommend.

jeff55

Aug 4, 2015

My dad used to buy his cars here and now I am too. This is pretty much the only trusted name I know in Virginia. They are probably the oldest dealer around. If you are looking for a good price and low interest rates, this is one dealer I recommend.

Dyllan21

Jul 28, 2015

Great dealership experience......heard about the dealership from friends and I drove in from Bowie Maryland to purchase my stingray ....Tony was my salesperson and he was very cordial and knowledgeable ..... Great family environment and very warm place to purchase. The sales and finance experience was exceptional

Dee Dee

Jul 28, 2015

I have been to a few dealerships and I did not have a perfect score. Most of them did not spend a lot of time. One place in Baltimore was great but they could not finance me. My neighbor bought her car here so I gave them a try. I am sooo glad I came. They spend time explaining to me my credit. They also helped me clean up a false bad credit problem. The sales manager even called me on his day off. I finally got my car. The car was used, but it runs like a clock.Thank you All

Asktkkc6

Jul 13, 2015

We drove a hour and 20 mins and took us 2 hours to get back home in traffic. I explained everything on the phone before we went there. They told us that was no problem. We took everything told us to bring. When we got there they said you have to have a pay check from ur own company. We didnt even get to see the guy who they told us to meet. Lies so unprofessional!

Bassey01

Jul 9, 2015

Lies ....deceit....deception.....we all need to get a class action lawsuit for deceptive practices...I am contacting a attorney and I wrote the better business bureau... Beware of the lies

Jimmckaysomeshit

Jul 2, 2015

If you trying to get a car , simply just don't come here . They are horrible . xxxx a star they shouldn't even get one !!

dpjc

May 20, 2015

Called before we drove 1 hour and a half away. Explained recently filed bankruptcy Was told over the phone was approved no money down with payment of 229.00 a month. Got there and sat for 4 hours during this time left got something to eat. While out received 5 calls 1 text and 1 voicemail saying everything was a go. Got back still sat for almost hour and a half. Told the salesman numerous times what payment we can afford. That didnt matter he was still trying to put us in something way above our buget. Long story short express my disgust and left only to be stop by another man just to tell me my credit sucked and no one will touch me or be willing to fiance us. He doesn't know that we are highly favored and blessed. And we will get the car we need and want but it will never ever be from Jim Mckay Chevrolet Fairfax Va. Worst experience of my life.

Fairfax22032

Mar 27, 2015

I will preface this review by stating that I avoid dealer service departments at all costs unless there is a recall or other problem that specifically requires dealer attention. My preference is to work with a local independent shop that does not see me simply as an ATM.My GM vehicle has a potentially significant engine issue identified in a recent TSB (Technical Service Bulletin) and the first diagnostic step is an oil change as part of an oil consumption test that must take place at a dealer. I scheduled a 7:30am (first) appointment with Bob (service writer) for the following week and was told that I should be out within an hour. In my opinion Bob could not have been less interested in my issue and the fact that it was going to be an expensive warranty repair likely did not help, but that is something for the dealer and GM to work out, not put on the back of vehicle owners.I rearranged some meetings and arrived shortly before the service bay doors opened. After waiting about 15 minutes I saw Bob who proceeded to get the VIN and other information and by this time it was approaching 7:50am. Bob asked for my phone number so that he could let me know when the car was ready, but I reminded him that I was going to wait. At this point he mentioned that it would an hour to 90 minutes, maybe longer, explaining something about "flex time" and the parts department not opening until 8am.I can accept the last part...the technician needs an oil filter...but why not get the job started while he waits? An oil change start to finish is a 20 minute job...30 if you check fluids and other stuff...I should have easily been out of there by 8:20. What is the point in having a 7:30am appointment if you don't actually start working until 8am?Not knowing how long I would be there I opted to take my car and schedule the service with another dealer. While Jim McKay is easily the most convenient GM dealer, if they cannot meet the basic expectations of an oil change I am not sure that I would trust them with a potentially significant engine repair.*****My vehicle is a GMC, not Chevy, but I was informed by GM that ANY GM-family dealer will perform the required service. During my initial visit to the service department I detected some reluctance to do this work, but after Bob's boss (service manager?) went to his boss, this seemed to be resolved in my favor, so I will give them credit for that.

ravenzashes

Feb 14, 2015

While the vehicle we ended up purchasing is a good SUV..it isn't the one we wanted. When searching for an AWD vehicle for our soon to be baby on the way, and the fact we live on a mountain down a windy dirt road, we test drove the equinox which was a little out of our price range. Iman was the sales person who assisted us, while assisting several other customers at one time..we traveled over two hours to come to this dealership only to consistently wait and wait. It seemed Iman only wanted us to look at certain vehicles and wouldn't let us look around the new or used lots on our own...so he introduced us to the equinox but it cost too much. When I suggested the price range we were looking for he suggested a used Chevy captiva. When I asked him, before our test drive, if it was an all wheel drive, he said yes it is. I had asked him twice before any paperwork was done and he continually said yes its an AWD. We went ahead and put $1000. Down despite the fact we asked about the specials of no money down and $199 monthly payments which was apparently just a hook to get people in there..Iman said the cars that were offered at those rates we wouldn't want since they are pretty much dogged police impounds....he still insisted the captiva was perfect and it was an AWD.... However, during the signing of paperwork with Simone (?) I noted the paper work said front wheel drive. I did not want to sign, and wanted an AWD. Simone called in Iman, and he swore to me that the Chevy captiva was heavier than my current vehicle and would not slide in the snow. He shook hands with me in this promise. Simone and my fiancee were both witness to this.....we were conned into buying something we don't need and now we are stuck with it...further more Iman claimed to be a manager!! If he is a manager he should really learn to be more personal with his clients, slow the xxxx down, quit pressuring people into buying something they don't want or need and focus on what the client is really looking for!!! Because now we are not only stuck in the snow as I type this, waiting to get pulled out, we are stuck with a vehicle WE DIDNT WANT!! god as my witness I will tell everyone about Jim McKay and the awful service we got until the day I die!! BTW...we only had the vehicle a week as of today. Not to mention we are researching into our legal rights on this matter... Somehow maybe we will be able to get the proper vehicle we need for our growing family that has all wheel drive!! The only reason why I give friendliness five stars is because Simone, the girl that processes all the paperwork, was an absolute treasure to talk too. She has a marvelous personality!

Moniee

Nov 24, 2014

I went to the used car lot on Fairfax Blvd. I was called this morning and throughly explained my situation- I receive a 1099, I don't have a bank account, I don't have money for a down payment, and I don't have a trade. I was briefly put on hold and then told this way not a problem. I drove 30 miles one way only to be turned down because I don't have a bank account. Then I was offered the bargain car section which consisted of a Chevy Cobalt and a small Kia SUV. These require $1,500 and $3,500 Down Payment. I was in and out in 20 minutes or less though.

Jim Tek.

Oct 29, 2014

I've been taking my Chevy vehicles to Jim McKay Chevrolet for over 10 years now for service, first with my Chevy Venture minivan, and now my 2012 Chevy Cruze. My service manger, Mike Ramey, has always been professional and pleasant to deal with.

officialmann

Oct 18, 2014

I thought I was going to a dealership, but I ended up in a trailer park. I was approved for a 2014 Chevy Cruze and was told that I could drive off the lot with the car that day (09/11/2014). I was told by Jimmy the finance director that my tags would be available in 3 days. I stated to Jimmy that I did not want to drive off with the car until I received my permanent tags. He agreed, and said no problem. I called 4 days later and asked about the status of my plates, Mr. Jimmy said it could take 3-4 weeks. I received a customer service review on line and stated my dissatisfaction, Mr. Jimmy called me and said he was aware of my online complaint, I was stressing him out, and he was going to have the bank return/cancel my loan. WHAT WOULD HAPPEN IF I HAD THE CAR??? It has been more then a month later, and to this day I have no written document explaining there decision. PLEASE BE AWARE LADIES AND GENTLEMAN TO NOT GIVE A BAD ONLINE SERVICE REVIEW, BECUASE IF YOU DO, YOUR LOAN WILL BE CANCELED. Please stay away from Mr. Jimmy the finance director, he is the ruddiest person you will ever encounter especially when he knows he's WRONG. I don't know how people like Jimmy have a job. Regional Acceptance is the bank they mainly use, and there as bad as Jim McKay Chevrolet. Please go to another dealership.

tangelia.terrell

Aug 8, 2014

Worst dealership ever!First, my husband was told that his job was his credit, he was PRE-approved with no money down and they did not check your credit... LIE!!! Said we weren't approved, we left and 3 minutes later were called and told that we were approved. Went back the next week to pick up the car and was told that we had to do something else that we had not been told we had to do! Jumped through hoops and was approved. Ended up paying $1000 down and they checked credit! NOW, after having my car for 1 1/2 weeks, YES, you heard me, 1 1/2 weeks they called me and told me to BRING THE CAR BACK! Why you ask... because I am a teacher, it's July, I am going to a new school system, but still getting paid by my previous system until the end of August. Since we're out for the summer, it's considered I don't have a job until the new school year starts. This is with them having verification of pay stubs still coming in from previous school system and new school system verification of employment starting in a week when school starts! THEN the Finance Manager, JIMMY, has NO CUSTOMER SERVICE! He was rude by telling me to have HIS car back by the morning or he was going to do this that and the other! Called me fraudulent, as well! After I continued to try to explain and gain better understanding because this made absolutely no sense, he told me that he didn't have time to go back and forth with me because he had work to do, as if I did not matter! I have never seen people who are so incompetent that they don't know how to deal with people! Whether I have good credit, bad credit, money or no money, I should have been listened to! I pray no one else has this experience with them! Because it is the worst! God bless them, because they don't know that they just messed with a child of the MOST HIGH!

knw2012

May 16, 2014

This is a dealership that uses tricks and tactics like I have ever seen before. They are in my opinion the biggest bunch of nonsense.

dawnelizabeth627

May 16, 2014

I inquired about an ad I saw on TV about a no money down promotion they had on repo'd cars. I am in need of a newer and reliable car so I called about it. I spoke to an underwriter and she took all my income information and told me that is a government program and that they only have certain numbers of vouchers. I was supposed to go for my appointment with Alex on Saturday morning. I had to pull overtime at my job and I was unable to come to I called and spoke to Amanda in the underwriting department. She told me I was fine and that I was approved for an 18,000.00 car loan based on my income. She asked me if all my jobs took taxes out. I informed her all but one but that I received a 1099 at the end of the year. She said that was fine and she was looking forward to working with me. I found it weird that they did not check my credit and I know that they did not cause I never gave them my SSN. I rescheduled for Monday. Monday came and I had an family issue that I could not make it, Amanda rescheduled me until Thursday 5/15/14. My boyfriend and I showed up. I was told to ask for Alex. I asked for him and was told that he actually worked in a different building. Another guy took my income and residence verification, he asked me if all 3 of my jobs took taxes out and I said yes all but one but I get a 1099 at the end of the year. He said he could not use that income, I told him that is not what Amanda told me. So the final outcome is that I was not approved for the 18,000.00 loan which I was lied too, told all my friends and family that I was getting a new car, took time off of my job to get to this appointment because I was told I would lose the voucher. So I lost money there plus the 30.00 in gas it took me to get from WInchester VA to Fairfax VA. Not to mention the wear and tear on my 1995 car to get to Fairfax. I walked out of the dealership in tears and very disappointed. Now to today, 5/16/14, I have been trying to call Jim McKay this morning to get this resolved in civil resolved manner and I am getting the run around. I was asked to speak with Ajliah or Ken, Everytime I call, I am told that they are not in. I am very disappointed and hurt. I woke up crying. How are you guys allowed to do business like this? I have spent 700.00 to a credit repair agency trying to fix my credit and I thought that this was my award.

SuitlandMan

Apr 5, 2014

Brandon from their call center gave me the impression all was well. But once I made the trek out there my hopes were completely dashed. I have bad credit, doesn't mean I deserve to be treated badly, or misled, which I was, severely.The supervisor apologized but too little too late. A waste of my time. And the entire circus atmosphere was very unprofessional.

Lola1970

Mar 13, 2014

worse experience ever! I showed up, the car online was cheaper and that was the reason why i went there in first place. I got there, they told me the price was enter incorrect online, so it $2000 more than what it was online. I was in need of a car, so i didn't argue cus i trusted them. I got the car and it turn to be a nightmare. I'm spending more money to get the car fix, everyone keep telling that I got robbed and I should sue, but it was my mistake for trusting them. They told me the car was in good condition and since it was my first time buying a car and not knowing much abt it...I got screwed big time!!!! I would not recommend anyone to this company!! The bunch of rubbers!!!!

biteme890

Feb 26, 2014

0n 2/26/2014 I spoke to Rebecca. I asked her if they had any used Subaru's in stock. She said they had six. After driving over there I was informed they had 0. Then they tried to sell me another vehicle. This is called bait and switch. I would never do businesses with this place If you don't believe me you can call 304-725-8095. If they act like this before they get your money you can guess how they will act after they have it. Every bad thing you can think about a used car dealer is embodied buy these people. I spoke to Rebecca at 10.05 11.07 12.31. Each time I told her what I was looking for. Each time I was told they had these cars in stock. After I realized what there scam was I tried to contact Rebecca. Surprise she was no were to be found. I tried to call her at 12.45 12.50 12.52 1.08. each time my call was given to a different person. When I voiced my displeasure wit there treatment of me some how my calls were lost or disconnected. Wow unless you can not get a car anywhere else. RUN RUN DO NOT BUY FROM THESE PIECES OF GARBAGE

Jim202

May 20, 2013

I stopped by Jim McKay Chevrolet on Saturday morning (5/18/2013). I had recently been provided a Chevrolet promotion meant to get folks into the dealership and try out (test drive) the vehicles. The promotion worked as I decided to visit my local dealer for a drive. Unfortunately, my experience was terrible! The sales rep (Craig Caldwell) had no interest in honoring the promotion and insisted that it was not valid at this dealership. He clearly did not want to waste his time on a promo visit. I received no help. I have been buying cars for over 30 years and have never been treated that poorly..in fact I have never submitted a bad review on-line! (BTW - I later confirmed that the promo is good at ALL Chevrolet dealers.) Stay Away from Jim McKay!

jimskiva

Mar 19, 2013

I have always had a good experience with the service department at Jim McKay Chevrolet. Mike Ramey is a very professional and friendly employee. I highly recommend Jim McKay Chevrolet.

imback0007

Feb 22, 2013

I dealt with Tony and he made my car buying experinces one of the best ones ever. i recommend this dealership to everyone. Tony was so patient and understanding that i was in and out with my new car within an hour. I recommend to all.....

RyanFoster

Feb 4, 2013

My experience at Jim McKay was a pleasant experience. My salesman John is very professional, pleasant, and overall made this transition seem less. Thank you!!

pdrost

Feb 1, 2013

I just purchsed my 4rh car from Jim McKay and I am a very happy customer. The people who work at Jim McKay are friendly, knowledgeable and most of all have integrity, which is so important in the car business. I also think my mechanic, Mike Ramey, is the best repair guy I have ever used. As long as I live in the northern VA area and as long as Mike works at Jim McKay I will be buying cars from them.

JosephJaumillot

Jan 21, 2013

I bought a car from carmax but a few days after purchase it started to have a metal on metal sound coming from the brakes. So I went back to carmax and it took them three days to figure out what they thought was wrong. Within a mile of leaving carmax, the sound happened again and I was not about to take it right back to them. I googled a chevy dealership near my home and Jim Mckay popped up so I called and made an appointment. To my surprise , Mike said to roll on in and could start working on it almost immediately. That was a major relief. I couldn't show up that day so I stopped by the next morning with a friend to drop off my car. Mike immediately greeted me and had a technician hop in. After about a minute of paperwork, I left with my friend and 15 minutes later, Mike called and said the technician had identified the problem and said it could be fixed with a half hour!! And to make my day even more, he said he was only going to charge me for actual work done which was a half hour. Mike and the technician did an amazing job. I was notified promptly, I had great service, and it was a more than fair price. What more can anyone want from a dealer? A month later the problem still has not come back and I can say the problem was fixed. I have also had an oil change there since the original fix and that also went flawlessly. I have also convinced my other family members with a chrysler and a honda to come by for the amazing service and they are pleased. Every needs to use Jim Mckay Chevrolet for any service. They have me and my family as a customer for life.

NewHere

Jan 6, 2013

My visit to the dealership was for service. I am very loyal to another dealership where my family has a long-standing sales/service relationship, but my preferred dealer is an hour away and time constraints made me look in the Fairfax area. After scheduling service and receiving an estimate for repairs, the service representative found I had an extended warranty and might be covered. I had forgotten about the extension I added on when purchasing the vehicle. I only thought electronics were covered anyway.In the end, I was prepared to pay a lot more for repairs. From the dealership's due diligence, I only ended up paying $200.I've got a year left on my current vehicle loan. Once that is over, I'll be looking for a truck. I will probably look to buy from the home dealership where I have history, but knowing that my home is now Fairfax, I may look to purchase from here. This dealership would be my first choice in Fairfax.

skywagon

Dec 27, 2012

Outstanding service! Extra effort to help me and service my car. Thanks for caring and the friendly service. Jim McKay staff is the most friendly folks you will find anywhere.

gdubz

Dec 17, 2012

I was told by a friend that I should have my paintwork done at Jim McKay Chevrolet in Fairfax, VA. My friend said that they would give me a reasonable price and being that the dealership was right down the road from my house, it was super convenient. I stopped by one Friday afternoon to discuss the paintwork that I would like done, they were incredibly enthusiastic about it and were looking forward to working on my car, so they scheduled the work to be completed first thing the following Monday morning. They weren't kidding, shortly after dropping the car off around 8am, they began working on painting my trunk right away. They taped off the lip of the trunk perfectly along the curves, preserving the overall aggressive lines of the car. By Tuesday afternoon I got a call to come inspect the trunk, I was shocked at how quickly they'd completed the work. It was easily 10/10, the work was spectacular and I get a smile everytime I walk out to my car, even a month later.

AMCbimmer

Dec 15, 2012

All three of these employees are what make people buy Chevy again. I have a 2012 ZL1 and these guys show extreme care for my vehicle every time I come in. They let me watch what they are doing and their passion is customer service. I am picky over my cars and never am given attitude about how particular I am. Thank you for all your help!

garyharding

Dec 5, 2012

I bought my 09 Silverado at Jim McKay and it has been a great experience ever since!! I recently got into a fender bender and damaged my silverado's front end, I took it to them and they handled everything! They dealt with the insurance company and got my truck fixed better than new! They did a fantastic job. I couldn't be happier! A++ Guys!

jennyjones75

Dec 4, 2012

Thanks for taking the time and having the patience to handle my circumstances. Thanks for the high degree of professionalism - great team work. He was really good. He had patience and always happy! I am so happy with the service. Thanks so much! I will refer all my friends!

paulwindsor

Dec 3, 2012

Had a great experience working with Craig. I came there to inquire about a cruze and he he promptly answered all my questions. It was an all around great experience.

PeggyThomas

Nov 24, 2012

Both the used car salesperson and sales manager have lied about obtaining tags for the new vehicle I purchased 4 weeks ago. I made to two trips to the dealer because I was told that my tags were there. Another set of temporary tags was placed on the vehicle. Very unprofessional sales experience. I will NEVER refer anyone to this dealership. I wish that I had checked out customer experience before going to this dealership. I do not have time nor should I get the run around about tags or title when in fact it is there responsibility. They do not know how to treat customers that purchase vehciles. I completed application prior to going to the dealer, I received a call to say I had been approved for $48,000 when I got there that was false. I was approved but not for 48,000. I did see other customers come in and walk out disappointed. The commercial that runs on television is to lure in customers for second chance credit and believe me NOT everyone is approved, so that is false advertisement.

lilacat

Nov 9, 2012

First of all we arrived at the dealership with pre-approval and the first thing the dealer wanted to do was run numbers again before we even had a chance to see if there were any vehicles that we wanted. We found a vehicle that we linked and indicated that we did not want to put any money down. We were presented with a financial agreement ASSUMING we did not have to put any money down. We accepted the paper work and left the dealership. OVER THREE WEEKS later we were called and told we needed to provide a $500 dollar down payment that was included on the invoice. The dealer indicated that he made a mistake but the dealership ownership was calling him directly asking for the money. This is by far the worst experience we have had buying a car and feel like dealer integrity is not in their vocabulary. I would not recommend this dealer.

JosephBast

Nov 5, 2012

Very straight forward transaction, Willis is very helpful and not overbearing. Nothing was misrepresented in our discussions and I didn't have to sort through any hidden costs at any point. Very positive experience.

flemming.mrs

Oct 29, 2012

I just want to state that I have bought many cars in my life but I must say I was never treated so good and fairly before this experience. I was not pushed what so ever. I was given all the information i needed and felt at ease with taking my time to decide on my purchase. Tony acknowledged that buying a car is the second biggest decision other that buying a house and i really appreciate him for that..

keisha246

Jul 31, 2012

I went there on July 02,2012. Darin the sales Boy. Try to play me. I told him I'm looking for a good car better then the one I'm trading. Do you know him and Jimmy wasn't trying to give me a chance to pick my Vehicle. So they show me this impala that just came in their lot not even inspecting it, I was told everything OK. So I told them no I want to see an Malibu and they were like no the Malibu is to expensive and the bank is not offer you that much. But I was told it was before all of this. I got play to get this impala that been in two accidents and car door that been replace and paint job all over the vehicle fuel don't want to stay in the tank burn like crazy.I went to anorher dealer where I was told all of this because Darin big chess ball face did not want to give me a carfax. So I got an auto check where I found all over this information. This is not a good Dealership to go too. Trust me let your money be worth.

michelle214

Jul 10, 2012

i had a great experience here! i went to several car dealerships before i came here and i drove off the lott with a new car. i didnt put any money down! thanks!

tangent

Jan 18, 2012

My car had a flat tire and GM sent it to this shop. They tried to quote me $900 for a flat tire, while everywhere else charged me less than $300. They claimed a few fixes that weren't problems. It is a place that honesty is second while ripping customer off could their moral.

Big block

May 24, 2011

My wife and I went to this dealer to look for a used car for her. We were not going to purchase that day just look. They had a nice Monte Carlo for sale at an acceptable price. It had rained about an hour before, so the car was wet. The salesman said that we could take the car home to look it over. I did not want to do this since you do not look for a car when its raining, but he insisted it was OK. I asked him multiple times if the car was ever damaged, and he said no. We did take the car home and sure enough the next day I was looking at the rear bumper and saw some grains of sand in the paint. I called him up on the phone and he said that the car was never damaged. I immediately brought the car back. I said that the bumper was repainted. He said that it was minor, but the car was not really damaged. So I asked why was it repainted if it wasnt damaged. He said that the bumper was just repainted in the parking lot (too lazy to bring it to the paint shop) but there was not damaged. I dropped the keys on his desk, and he started yelling at me about how it was a great car and it wasnt damaged. I left the building, started walking down the street, and hes following me yelling at me saying how Im going to have to buy the car! I went to the dealership manager down the street. He said that they would check into it, but they never called me back. Big surprise.

twobison

Feb 13, 2005

I bought a 1995 Camaro from Jim Mckay's used sales department. I ran the VIN and checked out the vehicle's car report. Everything came up clean. I did a visual around the body and underneath and saw nothing major. After a flat tire I removed the spare and found some broken glass underneath the tire so I took it to a friend who is an insurance adjuster. It turns out the car had been rear-ended damaging the rear bumper, breaking the rear window and seemingly crushing the rear quarterpanels. We took out the carpet in the trunk and found the seams and fresh glue where the quarterpanels had been replaced. The car ran fine, but the evidenced damaged severely reduced the car's value for resale. I took the car back to Jim Mckay to see what could be done but recieved the cold shoulder. Would definetely not recommend these guys.