Used Cars for Sale at Jim Shorkey Kia in North Huntington, PA

Liz Erosenko

Aug 11, 2016

This is our 3rd car we have purchased from this dealer and the 2nd from Adam Wagner, our salesman.....He has spent countless hours and weeks with us just for this one purchase alone; has gone above and beyond any previous experience we have ever had at any dealer. I can honestly say, that if not for all the assistance, attention to detail, answering a ton of questions, etc we most likely would not have made this purchase. Thanks Adam!!!

GS baseball nut

Aug 10, 2016

This is easy Simply put .... Great people great buying experience ! GS

Nicholas D'Amico

Aug 9, 2016

My SUV had only 40,000 miles and the engine was making noise but had no check engine light on.Jim Shorkey or KIA WOULD NOT do anything about it. Six months later the engine failed and the dealerand KIA consumer affairs said tuff luck your warranty ran out.WAY TO STAND UP FOR YOUR PRODUCT!!!!STAY AWAY FROM KIA.....

Timothy Sievern

Jul 27, 2016

I took my parents to Jim Shorkey KIA to purchase a used car and met with manager,Pete Thomas he started the sale & recommended a better buy would be a 2016 KIA Rio.With the help of Adam Wagner,my parents got approved !This is a wonderful dealership,Great customer service!! Thank You.

Mark Kenes

Jul 17, 2016

Well were to start. Went to the dealer to look at a used car with only 4k miles and ended up getting a new Forte. The buying experience was fantastic. John O'Brien went above and beyond as well as other staff members to get us in this car. My wife and I were treated like family and was treated to food and drink as if we were at home. John O'Brien even bought us the new heavy floor mats for our car and deserves a medal or a pay raise for what he did for us and that little gesture made us a life time costumer for life. Jim Shorkey has built a model dealership for the future and I recommend people looking to buy a car to at least try them and see first hand the friendly family service you get and I bet you won't go any where else. I could probable write a lot more but will stop here. You have to visit Jim Shorkey even if just for the Shorkey experience They are s 10 in my bookWill buy from them for life.

Rhonda Deakin

Apr 11, 2016

Shorkey did everything to make sure the price was fair, and this vehicle is backed by every warranty available so they truly stand behind the high quality of the cars that they sell!

Iluvjb123

Mar 31, 2016

I gave an excellent rating because I had excellent service! This was my first time buying from a Jim Shorkey dealership. My salesman was very knowledgeable and personable, and was not pushy at all. I will definitely be back in the future!

Kristen M

Mar 31, 2016

This was one of my best car buying experiences! My salesman was very knowledgeable and was not pushy at all. There was no pressure to buy. Which I loved.

Machelle_M

Mar 30, 2016

Thank you Jason Atwood for handling our sale. You made our sales experience easy. I would be happy to take you off-roading on a test drive again.

Equator

Jan 22, 2016

Just a great experience no hassle,no low ball trade offers ,friendly service,and the shorkey lifetime drivetrain warranty is great value,thank you joe prizner and Jim shorkey ,for putting my faith back into car buying,you guys will definitely be my dealership from here on out.

Equator

Jan 21, 2016

Very warm welcome as I walked in the door,then met joe prisoner,a friendly man down to earth listened to my needs and met them with no lowball offers or pressure,this was my best car buying experience,thank you joe and Jim shorkey you will definitely be my first call for my next car.

Tiffany1257

Jan 20, 2016

I only wrote a review one other time & it was a complaint, but not this time. First off, I walked into Jim Shorkey Kia & was greeted the receptionist, a lot attendant named Country, and a couple of others that were not salesmen which surprised me because of my last car purchase with Honda where only the salesmen would speak to customers & the service was a nightmare!!! Never in my life buying a Honda again!!! Anyway, a friend recommended that I see Joe Prizner who I assumed from past experience, was probably just a "shark" who wanted to make a sale. But to my surprise that wasn't the case at all. He was very down to earth, easy going, very likable & it didn't take long for me to relax & let my guard down. He had the attitude that he was going to jump through hoops, really go the distance to do all he could do, inform me of all my options. He was very patient & didn't rush me either. So after it was all said & done, he worked a deal that even exceeded any expectations he had & I walked out comfortably with a new car. If I buy another car in the future, this will be the place I go & he will definitely be who I ask for. So if your thinking of buying a car, this is the place to go & Joe Prizner is the man you wanna ask for! Great experience!!!

Meghan S.

Jan 18, 2016

My husband and I just purchased a 2012 Kia Sorento from the Jim Shorkey dealership in Irwin. From start to finish the experience was nothing short of perfection. We came in knowing what we wanted and after working with our salesman, Adam, I would definitely recommend this dealership to everyone. The process of buying a vehicle is always a little time-consuming, but we had a great time with Adam. He was very knowledgeable and very friendly. My husband and I were very happy with the service we received at Jim Shorkey Kia and we are excited about our new (to us) Sorento! We will definitely be back in the future when looking for another vehicle! Thanks!

T Kulik

Jan 4, 2016

My wife and I have bought a SUV off of Shorkey's in Irwin in 2005 and decided to stay with this dealership because of the great prices. We were very impressed with both the Kia and Mitsubishi showrooms. We test drove a couple cars and our sales person, Amanda, was very professional and attentive. We will return to this dealership when it is time to purchase a new car for my wife.

Mike & Kathy J

Dec 18, 2015

When we started to get more than we wanted repairs we decided to get a new car. We decided on a 2016 Kia Sportage. We decided on Jim Shorkeys after hearing the commercials on radio. I am glad we did. From the first phone call it seems that the staff went out of their way to accommodate us. They went into details on the benefits of leasing vice purchasing the vehicle. They took the time to explain every detail and even told us how to make our payments affordable. Once we got their we learned that the salespersons were NOT on commission. I have never heard about this before. Now I understand why our sales team was so helpful. We started out with Eric Carroll. Unfortunately when we arrived (about a half hour late due to traffic) Eric was working with another customer. He made arrangements for Ryan McGuinness to assist us. This ended up great for us, because shortly after we got there Eric was free and we had both of them helping us. It was extremely refreshing to watch the two of them, and later assisted by Adam, working TOGETHER as a well oiled machine to give us the best of all possible service. We got the trade that we hoped for, and a great deal. The best part of the whole deal was how our faith was renewed in this seldom thanked profession, by a Team of highly professionals. We are very happy with the whole experience at Jim Shorkeys Kia.

robert c.

Dec 10, 2015

we bought our new soul after our 2012 soul was totaled in an accident, we were happy with the first experience of buying from shorkey kia, and that's why we choose this store again. the salesman tim hoffman was great to deal with, and we were pleased with our deal. would i go back ?, you bet!

Terry D

Dec 6, 2015

I found my new car online and set up an appointment for the following evening. When I arrived the sales person (Hector) had everything ready and waiting. After a test drive of the vehicle and agreement on trade and price everything was finalized very quickly. Hector was very knowledgeable about the vehicle and took the time to show me every aspect of the features.No pressure sales with a friendly staff. Thank you Jim Shorkey Kia for the best car buying experience I had in a very long time.

Brianna Marzok

Dec 3, 2015

My husband and I were looking to purchase a new car. We stopped in on a whim one evening. Hector did a wonderful job. He worked with us, went over all our options and stayed well past closing time to accommodate us. We were very happy and love our new car

Ashley

Dec 3, 2015

I had purchased a used vehicle prior to going to Jim Shorkey KIA. Turns out that the used vehicle had several expensive mechanical issues with it, and wasn't drivable. I called Jim Shorkey KIA in Irwin, PA, and spoke with the manager, Adam, who set me up with Eric. They did everything to ensure that I got into a new vehicle, and even had the used one towed to their dealership from the previous one that I purchased from. I can't say thank you to them and to God enough for working through them to get me an amazing car an at affordable price. What seemed like a terrible never ending nightmare, is now only a memory, and I love my new car! Thank you all so much for the exceptional service and putting your customers first!

Anita Brink

Dec 1, 2015

My husband and I went in looking to trade in our current family car and ended up walking away with 2. Eric Carrol was very patient and understanding to our situation and made it a point to do everything he could to help us. After trying a few other dealerships with no success, Eric went above and beyone for us to meet our needs and we couldn't be happier. We now know there is no need to shop around in the future, we will go straight to them for our next car and will highly recommend them to family and friends. Everyone who was around made it a point to say hello, very friendly and knowledgable staff. Thank you for an awesome experience!

Haley.S

Nov 28, 2015

Had a great experience buying my first vehicle ever at Jim Schorkey Kia! Tom Merikas and Tim Hoffman made buying a vehicle easy. They were helpful and patient with all my questions. And were honest with me as well. The customer service with all the employees was amazing! My mother and I were made sure we were comfortable throughout the whole process; being asked if we wanted coffee, water, cookies, etc. Even after we were waited on and sitting at Tim's desk we had employees coming up just to say hello and see if we needed anything. I would recommend Jim Schorkey Kia as well as Tom Merikas and Tim Hoffman, they were wonderful!

DenisL

Nov 13, 2015

My wife and I just bought our first new car from Brian M. at Shorkey Kia and it was a no pressure great experience! From the first handshake in the parking lot until we drove off in the new car the whole experience was something that I will share with all my friends and family.

SharonA

Oct 27, 2015

I went with my mom to find her a used car. Eric Carroll at Jim Shorkey Kia couldn't have been more helpful. He listened to our needs and financial concerns and found the perfect car for her. He was patient and we never felt pressured to make a decision. We highly recommend Eric at Kia. Jim Shorkey also has an amazing complimentary life-time warranty that you can't beat.

Nicholas Kukla

Oct 22, 2015

From the time I walked into the dealership not exactly knowing what I wanted, until Tim Hoffman handed me the keys to my new car, the sales team at Jim Shorkey (especially Tim) treated me fantastically and made the experience, which can be a stressful one, not only comortable, but fun. I can't thank Tim enough for his guidance and patience getting the deal done. Also, financing was easy, and they were very fair with my trade-in. I can't recommend these guys enough.

tanya irwin

Oct 18, 2015

I had a great experience buying my car there. Hector was great to work with.

LB_Pearl

Oct 14, 2015

We returned to jim shorkey this week after purchasing a vehicle there for my husband about 18 months ago. We were happy to find the car salesman (Tim Hoffman) we had worked with on the 1st buy available to help with my buy. I was undecided as to whether I wanted new or used or even what model. Tim gave guidance on all options & was able to flex between the different divisions. I'm now the happy owner of a 2016 mitsubishi outlander! Very appreciative to Tim & the entire staff for making the process easy & fun!

Content customer

Sep 25, 2015

My salesman, Tom, was professional and very accommodating. This is the second Kia we have bought from Shorkey. They also gave use a much higher trade in value than another local Kia dealership.

KNewcamp

Sep 17, 2015

Excellent service. It was painless. Our salesman was a delight.

Donna

Sep 14, 2015

I went to look at a 2010 Silverado as it appeared to be what I was looking for. After driving an hour and meeting with Kevin, he brought the truck out and much to my disappointment, it had a long bed which I did not want. I still took it for a test drive but I decided it was still too big for me. He has been in contact with me and I let him know what I was looking for and he said he's still looking but hasn't found anything yet. If I don't find one now, I will look again in the spring as I don't have to have a different truck right now and will check in with Kevin before looking elsewhere as he was very understanding and didn't try to push a different vehicle on me that I did not want.

Mary Walczak

Sep 9, 2015

I was just going in to see what kind of deal Tom Meriklas could do for me and my family. I ended up leaving with a new Kia Sportage. From the minute I walked I was afford something to drink and was seated with Tom. Then I spoke to him as to what I wanted and what our situation was. I was very happy with what deal he could do for us including financing. We have never had a problem with Kia and have been satisfied to do continued business with them. I will definitely recommend Tom and the rest of the Kia Team for purchase/leasing, or service!!!

The Freeman's

Sep 4, 2015

My wife and I just purchased a 2016 Kia Sorento and was by far the best buying experience we have ever had. Hector and Dan got us in the exact car we wanted at the budget we wanted. We will be returning customers for many years and referring to anyone that asks.

Ruth Ann

Sep 1, 2015

Very satisfied with my experience with Eric Carroll! Great service, very helpful and friendly and answered all of my questions! I definitely recommend him and the dealership to my friends and family!

Marjorie Edwards

Aug 17, 2015

On July 29,2015 my sisters and I were out shopping for cars,trying to see what I may want later. We were driving past Jim Shorkey Kia on rt 30 and went in to look. We parked and were looking at cars when a salesmen named Hector Olave approached us to see if he could heip us. The rest is history, I purchased a car which was right for me. Hector was one of the nicest salesperson I have ever dealt with (this is my 7th car) he was very pleasant, not pushy or overbearing, very patience with me and my sisters, we are the over the hill gang. I had a good experience with all the people i had contact with, not to forget the good cookies and coffee we ate and drank. I would recommend Jim Shorkey Kia to my friends.

Julie Loffredo

Aug 7, 2015

I had a wonderful experience with Jim Shorkey Kia. Never once was I pressured to make a deal or that I had to buy something right away. Tom Merikas was so patient and covered all of my concerns and answered my 1,000 questions as a first time car buyer. I was very impressed with his professional and friendly attitude. I especially loved that I didn't have to haggle my life away and that they listened to me about what I wanted out of my car buying experience. Please, stop in or make an appointment to check them out. You won't be sorry that you did. Thanks again Tom and the friendly staff at Jim Shorkey Kia!

deb

Aug 6, 2015

Brought my Jeep in because it's was not starting occasionally, they said nothing was wrong with it. Told them I had a noise coming from my tire.. Replaced parts I didn't need . Left dealership with same noise. If they test drove it they would of seen it wasn't fixed. Took it to my mechanic and said parts put in were defective. Now I'm back a week later to have it corrected and same run around. Worse place I ever dealt with.

Julie Loffredo

Aug 6, 2015

I have to admit, I was a very nervous first time car buyer. My previous car was purchased by my father and I didn't have to worry about the car buying process until my old car blew up. I walked into Jim Shorkey Kia expecting to have to haggle my life away for hours on end...not the case at all. My sales rep was Tom Merikas and he was wonderful to deal with. Any questions or concerns I had, he was willing to listen and to let me test drive multiple cars. He listened to my needs as a consumer, went over every feature, and even set my phone to my car via Bluetooth for me. The staff was so patient and kind during the entire process and didn't haggle me at all. After, I drove off the lot, I expected not to hear from the dealer as was my experience with my previous dealership. Again, not the case. Tom has followed up with me a few times since my purchase. I really like how accessible Jim Shorkey's staff is and how willing they are to help. Needless to say, I'm so VERY pleased with my purchase that I've been telling all my friends and family to stop in to Jim Shorkey auto group. Trust me, I'm Italian, there's a lot of us to tell :).

Greg

Aug 5, 2015

My son bought a car from Shorkey then he helped his sister buy from Shorkey and now I bought from Shorkey and I'll never regret it. The process was easy no hassles or haggling over price, money down everything that I wanted going into the dealership I walked out with and more. Dan Garber is a really great guy and I appreciate everything him and Tim did for me along with finance people to the receptionist.

Lisa Purbaugh

Aug 3, 2015

We were just looking at newer cars, it wasn't necessary to purchase anything at this time. A friend recommended Jim Shorkey. We were pleasantly surprised by the whole experience...it was by far the best car buying experience we've had in a long time. The whole team was wonderful in their providing information, in negotiations, and finalizing all the paperwork. Our salesman, Dan Garber was/is great. He was helpful, put no pressure on us to buy, and has offered to be there after the sale to help us with any information we may need or any issues that may pop up. Thank you Jim Shorkey...you are now our dealership of choice.

Dale Kelley

Jun 16, 2015

Tim Hoffman did a great job. He actually listened to us when we told him what we wanted as options, price, no extra items added on after he gave us the payment information other then adding the extra 5 years of Maintenance. We did change to 72 months because of adding the feature but we felt we received exactly what we asked for. We took care of everything and went home with our new Titanium Kia Soul. We will let you know how the service goes once we need an oil change. Tim listened to problems we had previously at a different dealership and addressed every issue without saying anything negative about the other dealer.

Alexandria Masters

Apr 20, 2015

On April 15 I stopped in because my tire pressure light was on and I was leaving on a trip the next day...... Two tires terrible and 2 not so good. Was to have car inspected by end of month. They were able to do the inspection that night, got 4 new tires and was on my way..Justin Mueseler took care of me and my problems. The next morning when we left our house.....flat tire! Called to find out what to do....asked for Justin. He told me to get it there and he would take care of me. He did! After trying to find out the problem multiple times, they gave me a new tire. I was there for a few hours and not charged a penny! Justin was very professional and courteous both days. I appreciate how I was treated both days and his concern for my delayed trip. We made it......a little late, but safe. Thank you Justin and Jim Shorkey for a very pleasant experience. I have told many people about your customer service! We have two cars from there and will be back for the next one.

Sm & cd

Mar 15, 2015

We were referred by family member to go see Alex Cole at Jim Shorkey Kia .we went there and he helped us out when all dealerships wouldnt, he is the best we left with a brand-new car and his service was excellent he was very helpful , patient and didn't pressure us . Go see Alex cole for a car he is awesome !!

Anna

Mar 6, 2015

I bought my 2012 Kia Sorrento new from Jim Shorkey in North Huntingdon. At the time they offered a pick up service; it's currently a discontinued service. I relied on the service for many reasons. Although I live far from North Huntingdon I chose to purchase my car from them because they had the most inventory, gave me a great deal and to seal the deal they offered me a pick up service. When the program discontinued they told me they could no longer pick up my car. I asked to speak to someone and they gave me a cell number for Mr. Shorkey. Due to my circumstances they decided to honor their original deal of the pick up service for me since it was part of my purchase. I am grateful for the service and impressed with their integrity. I already own the car so it would have been easy to say "sorry about your luck"; but they didn't, they honored their deal. Also, they are always very nice about scheduling a pick up. They never treat me like I'm a hassle. Because they kept their word I recommend them to everyone! We are planning on shopping for my husbands car there too when we are ready to make a move in the next year or two.

nichelle alexander

Feb 8, 2015

I had a visit at jim Shirley on rt 30..I was happy when I got there but was very disappointed by the time I got home....no one has gotten back to me from my messages and emails..I WILL NOT be RETURNING

Michael M.

Dec 8, 2014

I bought my 2012 Sportage used. I've had it for almost 2 years now and have never had any problems. It runs like a top. After getting this car and seeing how well it runs. With not a single problem. I'll never go back to an American car again. If your thinking about buying a new or used car. Go to Jim Shorkey Kia When they say What a great day ! They mean it, they treat you like family.

moranmchl

Dec 7, 2014

I bought my 2012 Sportage used. I've had it for almost 2 years now and have never had any problems. It runs like a top. After getting this car and seeing how well it runs. With not a single problem. I'll never go back to an American car again. If your thinking about buying a new or used car. Go to Jim Shorkey Kia When they say What a great day ! They mean it, they treat you like family.

EJM

Aug 27, 2014

Second great experience at Jim Shorkey Kia. Our salesperson, Tom Smith, is like a brother honest, sincere, knowledgeable truly giving a family feel to our car experience. We used the dealership to service our 1st Sportage and everyone is helpful, honest and friendly. We will continue with this great service staff with this Sportage as well. Yep, just thinking happy thoughts, thanks again Tom.

Disappointed

Aug 23, 2014

The salesman, Mike Casper, was great....very upfront, incredibly nice, and informative. The offer on my trade however was an absolute joke! We went in to buy two cars and walked away and went elsewhere. They offered $5k less than anyone else on one car we were trading and over $3k less on the other. Both cars are in excellent condition, but they still offered thousands less than even "fair" condition blue book trade in values. Problem number two was the amount of time spent sitting in wait while he "talked to the manager", spent a total of just under three hours there. Problem three is that even after I was corresponding with one of their reps by email and scheduled the appointment to go in, I got a long list of emails from five other sales people at the dealership-received two emails while I was sitting in their showroom with one of their salespeople!

Nancy R.

Aug 13, 2014

Although I did not get my used car from the Jim Shorkey Dealership, I would not hesitate to return and talk with them again. It was my first visit, and I was impressed with the salesman, Chris Woods. I was also impressed that Chris' supervisor spoke with me after I test-drove the car and explored pricing and financing. It was a no-pressure, pleasant experience.

Gene

Jul 24, 2014

Nice new facility but the dealer would not negotiate on the used Civic I was interested in for my son. I see its still listed. They could have had the seal done 2 weeks ago with a little customer care and minimal negotiation. The car was pretty rough but they wouldn't budge.

Paula PA

May 30, 2014

I, my husband and our daughter went to the showroom in Irwin on Saturday and were there for several hours since my daughter knew what features, color and model of new car she wanted. We haggled over a price and finally agreed on one after the salesman checked with his manager several times. The car had all of the features we wanted but had to be delivered from another dealership, OK that would only take 2 days the salesman said. It actually took 4 but we did not care.All 3 of us were excited because we felt our daughter deserved to get what she wanted since she had been in a near fatal accident from a lightning strike. The wrong car had arrived with only 1 feature that she had wanted and the salesman and manager were unwilling to deal with us. We were there 3 hours again today. We were willing to take the "wrong car" but wanted them to make the sale worthwhile for us. Needless to say we left without a car and were very disappointed. Very shady dealing since they never mentioned that it was not the car we paid for and wanted great reviews from us. Can you believe that? .

steve williams

Mar 28, 2014

I had a good experience with jim shorkey kia they work fast and no pressure at all i will recommend for anybody to go there

aquack

Dec 29, 2013

Let me start by saying that I was in the car sales business for years and can be a tough sell. I called Shorkey Kia after visiting Baierl Kia and asked for Jim himself. 30 seconds later I was speaking with Jim. I was arranging a deal for a friend which meant numerous back and forth calls. I should mention my conversation with Jim started Wednesday evening( the night before Thanksgiving). My correspondence with Jim extended well into Thanksgiving. Now who does this?! Only a very dedicated and Customer oriented professional !! I cannot say enough about my experience and the fact that the deal crushed Baierl !!!! Don't waste your time shopping anywhere else. Just go to Shorkey and ask for Jim! I did and I cannot be happier and neither could my friend!!

problmatic

Nov 16, 2013

I have never felt the need to write a review for a car dealer, but after years of thinking car buying was the worst experience one could have, this place has renewed my faith in car buying and dealerships. I am a female and well let's face it, you do get treated rather poorly stepping into some dealerships, NOT the case here, friendly atmosphere. No pressure, they will work with you on what model, make and price you want, very accommodating, super friendly. I walked in and didn't feel attacked. Salesperson was real straight forward, you ask for a price, they will give you a price, all upfront, tell you just what it is, NO hidden costs or fees. If they say something is a certain price that is what it is. They stand by their word and pricing. I have leased two cars from Shorkey Kia in North Huntington, and I have had zero issues. ALL staff was super friendly, my salesman George Harmon was FANTASTIC. I leased two cars from him and he bent over backwards for me, checking colors, makes, models, always getting me what I wanted, I can't thank Jim enough for working within my budget and even down to Adam and Todd in the finance department, straight forward, explained everything, super friendly. I sound like a broken record stating all the great things here but honestly there is nothing bad to say about this place. Trust me I have gone to many other dealerships and none compare to this place. I mean they give you business cards with everyone from your salesman to the actual Shorkey family so you can have access to call them anytime you need something. I had some paperwork issues on my first lease, prompt phone calls, one from a Shorkey family member themself to make sure I was taken care of. I mean who does that these days?! I mean half the time you see the names on these businesses but do you ever actually meet the face behind the name? I HAVE! Very awesome, the way a business should be run. I felt totally comfortable, informed and fully satisfied being a single female, going in and closing my deal. Both cars are / were fabulous. I live about 45min. to an hour away from this store, sure you can go to the place 5min. from you, but i will go to the ends of the Earth for quality and respect - THIS PLACE IS IT. So please, if you want fair pricing, treated like a person and NOT a number, you really are family here, please check out Shorkey KIA on Rt. 30 in North Huntingdon, PA. Ask for George Harmon, he is a really kind person and honest.THANK YOU JIM SHORKEY KIA!

cmfbsb

Dec 10, 2012

DO NOT PURCHASE KIA'S SERVICE PLAN IF YOU LIVE IN THE PITTSBURGH AREA. I purchased a Kia Soul ! in March of 2012 at Jim Shorkey Kia. I opted in for the service plan which I was told at the time of purchase I would be able to have oil changed at ANY Kia dealership throughout the Pittsburgh area. NOT TRUE! I was told by Baierl Kia they would accept it when I called; however, I was told they woulnd't when I showed up for service. I was told by Century III Kia they wouldn't accept the service plan when I called them. When I showed up, they told me "technically we don't accept the service plan coupons but to win you as a cusotmer we will accept them." I called JMA customer service, the company that pays the Kia dealerships when they perform the service if you opted in for the service plan. They informed me that all Kia dealerships are "supposed to" accept the coupons. When I tried to cancel my service plan, I was told I had to drive back to the originating dealer to cancel. I drove there only to be told I had to pay $50 to cancel. THIS HAS BEEN A HORRIBLE EXPERIENCE AND NOBODY IS TAKING RESPONSIBILITY OF IT. Not the dealer, not JMA, and I have to pay $50?????BAD EXPERIENCE.

sbjst1

Nov 29, 2012

My experience here was absolutely amazing. I had been shopping around for a truck for well over a month. As soon as I walked in I could tell an immediate difference from all the other dealerships in the area. When I walked in around 8pm, the sales manager happen to be at the reception desk. Instead of doing what typical sales managers do and passing my inquiry off onto a salesman, he took the time to ask what it was I was looking for and immediately went to a list of trucks. He brought me into his office and had me watch a brief video on their lifetime warranty(yes, lifetime warranty on a USED vehicle) while he went to grab the salesman that works specifically with what I was looking for. Now this is where I was introduced to someone I never thought existed, a real-life, down-to-earth, NON-pushy, no-gimmicks-salesman, Mike. Mike answered all of my questions, concerns, and went above and beyond to help me out. There are no words to explain just how great Mike was throughout this whole process, but I would highly recommend anyone in the market to ask for Mike. The financing guy Jed was super helpful as well. He really went out of his way and worked hard to try and accommodate my needs to make the deal work out to my specifications. I would recommend this dealership to anyone. One thing that I will change in the future, I go to Jim Shorkey before I look anywhere else. Outstanding service!

sjack

Nov 29, 2012

My experience here was absolutely amazing. I had been shopping around for a truck for well over a month. As soon as I walked in I could tell an immediate difference from all the other dealerships in the area. When I walked in around 8pm, the sales manager happen to be at the reception desk. Instead of doing what typical sales managers do and passing my inquiry off onto a salesman, he took the time to ask what it was I was looking for and immediately went to a list of trucks. He brought me into his office and had me watch a brief video on their lifetime warranty(yes, lifetime warranty on a USED vehicle) while he went to grab the salesman that works specifically with what I was looking for. Now this is where I was introduced to someone I never thought existed, a real-life, down-to-earth, NON-pushy, no-gimmicks-salesman, Mike. Mike answered all of my questions, concerns, and went above and beyond to help me out. There are no words to explain just how great Mike was throughout this whole process, but I would highly recommend anyone in the market to ask for Mike. The financing guy Jed was super helpful as well. He really went out of his way and worked hard to try and accommodate my needs to make the deal work out to my specifications. I would recommend this dealership to anyone. One thing that I will change in the future, I go to Jim Shorkey before I look anywhere else. Outstanding service!

local car shopper

Aug 31, 2012

My husband and I purchased a Kia Sorento in the spring of 2012. I found the employees at Jim Shorkey Kia pleasant and very helpful. It's such a wonderful thing to have your car picked up and dropped off for you when it needs to be serviced ! I especially was grateful for Tom Smith--he is such a knowlegeable and considerate saleman. If you are looking for an exceptional buying experience, I highly recommend looking up Tom at Jim Shorkey Kia.

kldl

Aug 24, 2012

I wanted to like this dealership, but I just had a really bad experience. We drove 45 mins specifically to this dealership because my husband bought his car there a few yrs ago. The car dealer was very rude and got an attitude with us. He either didn't care or didn't know what he was doing. We test drove the car I wanted while they ran my credit. It was the perfectt car and it was a let down the car was 170 more a monthe h than I wanted to pay. Being a new stay at home mom, I can afford the same payment or less, I told him. He proceeded to tell me there was no other option for me (of course w an attitude). I stayed pleasant the whole time and told him Im ok with another vehicle, I don't have another particular car in mind, making it easy on him to just find a vehicle in my price range. He said he will see what else they have and get back to me. He didn't ask for my info, I had to give it to him, and surprise, surprise. It's been a week and havnt heard anything back from anyone at the dealership. So I'm taking my business elsewhere.

randypl21

Aug 14, 2012

had stopped at a few dealerships pricing new optimas...and i had exchanged a few emails with Lois at Jim Shorkey Kia.... I dealt with Steve Parco, who was an absolute pleasure to deal with. He was not pushy in any way, he laid everything out for me, and did not sugarcoat things or try to pressure me to make a decision... I walked in with the intention of looking there.. then deciding...but Steve did such a great job with me... there was no way I was going to give my business to anyone else but him. I would recommend him and Jim Shorkey Kia in an instant.

snickersjones

Jul 8, 2012

Let me ask you a question. What happened to customer service? Jim Shorkey Kia are one of the worst when it comes to customer service. I bought a 2012 Kia Sorento in Sepember 2011. It has broken down 5 times with the same issue since. They SAY they'll pick up and drop off your car when it needs servicing, what the don't tell you is that they're 3 weeks behind on deliveries. Seriously!? The owner, Katie Shorky's motto is 'It is what it is'. I spoke to her, my wife spoke to her and....yep...it is what it is. You'll tell her your issues with pain and frustration in your voice and she'll give you the old 'it is what it is' like your deciding between Coke and Pepsi. Katie told my wife that they were test driving my car on the median of the road, on the shoulder of the road- hitting the rumble strips and also hitting pot holes to see if they could get my car to act up again. WHAT! I was beside myself. Wonder what they do to test out paint jobs?When I initially purchased the car I had to take it in for a computer update. I arrive for my scheduled appointment and they tell me they don't have the time to fit me in tonight. They told me that they would schedule to pickup and drop off my car the following week. They also told me that they would fill up my gas tank for my inconvenience. They picked up and dropped off the car alright, but my tank was bone dry. The GET GAS NOW light was on and the 'miles left' till empty was flashing. Gheese, thanks! I called and talked to the person that was to fill up my tank and him haw yippity dip dop....nothing. When your car breaks down the issue has to be approved by Kia before you get the green light on a rental car. Each of the 5 times my car broke down I was out of a car for at least 2 days, the last time it was over a holiday so it was 4 days without a car. I wouldn't buy from Jim Shorkey again even if they were offering 1/2 off cars. The frustration from their service is not worth it.

Snickers

Jul 8, 2012

Let me ask you a question. What happened to customer service? im Shorkey Kia are one of the worst when it comes to customer service. I bought a 2012 Kia Sorento in Sepember 2011. It has broken down 5 times with the same issue since. They SAY they'll pick up and drop off your car when it needs servicing, what the don't tell you is that they're 3 weeks behind on deliveries. Seriously!? he owner, Katie Shorky's motto is 'It is what it is'. I spoke to her, my wife spoke to her and....yep...it is what it is. You'll tell her your issues with pain and frustration in your voice and she'll give you the old 'it is what it is' like your deciding between Coke and Pepsi. Katie told my wife that they were test driving my car on the median of the road, on the shoulder of the road- hitting the rumble strips and also hitting pot holes to see if they could get my car to act up again. WHAT! was beside myself. Wonder what they do to test out paint jobs? When I initially purchased the car I had to take it in for a computer update. I arrive for my scheduled appointment and they tell me they don't have the time to fit me in tonight. hey told me that they would schedule to pickup and drop off my car the following week. They also told me that they would fill up my gas tank for my inconvenience. They picked up and dropped off the car alright, but my tank was bone dry. The GET GAS NOW light was on and the 'miles left' till empty was flashing. Gheese, thanks! called and talked to the person that was to fill up my tank and him haw yippity dip dop....nothing. hen your car breaks down the issue has to be approved by Kia before you get the green light on a rental car. Each of the 5 times my car broke down I was out of a car for at least 2 days, the last time it was over a holiday so it was 4 days without a car. I wouldn't buy from Jim Shorkey again even if they were offering 1/2 off cars. The frustration from their service is not worth it.

xthexundyingx

Jul 5, 2012

Complete waste of my time. I went there telling them that my credit was average but it wasn't too established and that I had no co-signer, after 7 hours of waiting around on a Saturday I still didn't have the deal complete, they kept assuring me it would all get done and they told me I could transfer everything from my car into the new one, I cleaned out my trade including subwoofers and all wiring and put it into the new car, they gave me dealer plates and let me drive the car for 3 days before telling me they couldn't get the loan and I had to bring the car back. They get your hopes up and smash them and now I have about 2.5 hours of work to put the speakers back into my car with the wiring. They are a huge waste of time and a bunch of liars only worried about the all mighty dollar, they don't care about people at all. Worst experience I've ever had anywhere. I'm posting this review because this dealership does not deserve anything near 5 stars in every category.

mike galovich

Jun 28, 2012

A great dealership starting with Jon Brentzel our finance and salesman. He treat my wife and I with respect sat down explored what was in our budget. Jon mad the whole process a nice experience. One other note this is a first class business I called and left a message to Jim on my experience and to my surprise Katie called me and thanked me for calling my purchase and offered if there anything they could do just call. I look forward to doing business with Jim Shorkey and his family for many years to come.

Mike G

Jun 28, 2012

A great dealership starting with Jon Brentzel our finance and salesman. He treat my wife and I with respect sat down explored what was in our budget. Jon mad the whole process a nice experience. One other note this is a first class business I called and left a message to Jim on my experience and to my surprise Katie called me and thanked me for calling my purchase and offered if there anything they could do just call. I look forward to doing business with Jim Shorkey and his family for many years to come.

pressagny27

May 24, 2012

Shawn did an excellent job at helping my Spouse find the car that she wanted. He was able to get her a better price and interest rate then another dealership. Would recommend many times over.

chelby

May 5, 2012

Greatest people to deal with, and a family atmosphere with food and beverages available!! Buy your next car here!! bought 2 vehicles now.

mastrocesare

May 3, 2012

We purchased our first Kia last week- 2012 Sportage EX in "Signal Red". Our salesman, Barry Kopko, was outstanding! Very friendly and down-to-earth. No high pressure sales. He was very generous with his time. We test drove a few different vehicles before choosing ours. While the specific color was not available at the time, they secured it very quickly from another dealer. We are so pleased with our experience at Jim Shorkey Kia. We were introduced to the staff, met Jim Shorkey and the best part- warm cookies and hot chocolate that made the cold/wet day better!! We opted to have a keyless remote added to the vehicle and set the appointment. They will be coming to our home tomorrow to pick up the vehicle and will return it when the job has been completed. I can't say enough about their customer service! Should we need another vehicle, we would not hesitate to come back. We are still amazed at what a pleasant experience this has been. We would reccommend Barry and Jim Shorkey Kia to anyone in need of a new car.

venesky

Apr 24, 2012

I will say buying my first Kia was a breeze thanks to Heather. She truly sold me on this car. She really did go above and beyond to help me. I was working with 3 other dealers looking for a Kia Sorento / Sportage. She was so patient and really did care what I wanted. She 100% sold me not only on the car but her dealership! I could not be more happier!!! I not only recommend going to Jim Shorkey Kia.. but I also Recommend Heather Beck.. Truly helped me and I can not thank her enought. Thanks againKarrie Venesky

Venesky

Apr 23, 2012

I just purchased my first Kia.. I love it.. and I really have a great exp. with Jim Shorkey Kia. Heather Beck was wonderful to work with and 100% sold me on the dealership. I could not have asked for a better sales person - She went above and beyond if you ask me to get me into my car. I am 100% happy and I recommend working with Heather to anyone.. She really helped me and again sold me on the dealership..

BREEZE1

Apr 13, 2012

MY WIFE AND I RECENTLY BOUGHT A NEW JEEP FROM THE SHORKEY AUTO GROUP. WE COULD NOT HAVE BEEN MORE PLEASED WITH THE TIME AND CARE THEY TOOK TO PUT US INTO THE VEHICLE WE BOTH LIKE AND COULD AFFORD NO PRESSURE TO BUY, MIKE SCHIAVONI WAS GREAT HE KNOWS HOW TO PLEASE HIS COUSTOMERS,IF YOUR LOOKING TO BUY THIS IS THE PLACE TO GO.

Soul driver !!!

Apr 13, 2012

I just recently bought a soul from this dealer!!! Not only did I get a car I loved, the experience at the dealer was one that should ve talked about! I would send any one of my friends or family to buy a vehicle there. They bent over backwards to get me into the car I wanted, with no games or pressure. Not only did i get my sales person but i got a personal phone call fron Jim shorkey himself thanking me for my business! That in itself shows a Dealership that is all for the consumer!!! So if you looking for a car I would strongly urge you to check out this dealer!!!

top cat

Apr 12, 2012

very frendly and very clean and honest no manager stuff

Cactusjoe654

Mar 22, 2012

High pressure sales tactics...Two salespersons plus the sales manager trying to tell me how great their family business is and why I should pay more than their online figure. Trade-in too low and car price too high. I went to another dealer the next day. I was treated like an adult. Lower price for the vehile...higher trade in and only talked to one salesperson...I had a great sales experience and Baierl KIA.

mnuckels

Mar 5, 2012

We could not have asked for better customer service. Our salesperson was Suzy, and I would HIGHLY recommend her and this dealership with no hesitiation.

robertcarm

Mar 5, 2012

My neighbor told us not to go there, but we did , we wanted to give the dealer a chance. We don't like when Mr. Shorkey states he is going to do something and he doesn't folow through. That turns us against recommending your dealership

New Durango Owner

Dec 21, 2011

This is my first vehicle purchase and it couldn't have been a more pleasant process. Everyone was friendly and courteous. I spent a few hours at the dealership getting acquainted with not only my vehicle but also my dealer.