Used Cars for Sale at Karp Volvo in Rockville Centre, NY

Catherine B

Aug 6, 2016

Earlier this year we purchased a V60 Cross Country from Karp and we couldn't have been more pleased with the experience. As a result we took advantage of the summer sales incentives to purchase a second vehicle, an S60 T6 R Design, and we're absolutely thrilled with it.As before, our salesman was friendly, professional and knowledgeable. The business manager made all of the financial arrangements smoothly and efficiently. No high pressure sales pitches to convince us to purchase things we didn't need. Just simple explanations for us to use to make our own informed decisions. Thank you again, David, Derek and the entire Karp team for another amazing shopping experience.

Catherine B

Jul 23, 2016

From the moment we walked into the showroom to the moment we drove out with our new car I can't say enough about how impressed we were with the dealership. The entire staff did everything they could to make the car buying experience as pleasantly smooth as possible. As a result, we're coming back within a week to purchase an S60 R Design in addition to the original V60 Cross Country we started out to buy.

Bob W

Jul 15, 2016

We traded in our BMW X3 and bought our 2016 XC-90 first. It is a great car and our buying experience was a good one. We decided 2-1/2 months later to trade in our BMW 750Li and get an XC70. We dealt with Mike Kelly at Karp. The dealership is excellent and Mike is the best salesperson that we have ever dealt with. He was beyond knowledgable and helpful. A real professional. We had a most satisfying experience dealing with Mike and Karp. It was great and we recommend both of them to anyone who is looking at a Volvo. You will be enriched as a result and will not go wrong!

sabrina guerreiro

Jun 26, 2016

We had a wonderful experience purchasing our new vehicle with Michael Kelly. He was professional, nice and a great person to deal with and made this experience a breeze. Thank you Michael!

Kenn166

Jun 22, 2016

My wife and I are completely satisfied with our buying experience with David Markowitz. He did everything he could to make sure we were not only happy with the XC90 but that it was exactly what we wanted. Never at any point did we feel pressured to buy. In fact it was quite the opposite. He worked with our schedule. My wife and I will recommend David to anyone we know wanting to buy a car and we will definitely buy from him again when looking to make another purchase.

volovomercedes2016jkj

Jun 13, 2016

I picked up a beautiful new XC90 from Karp Volvo this last weekend, and I have to say I am just thrilled with the car and the experience. I found David Markowitz to be extremely knowledgeable on the features of the car and we settled on a price and there was absolutely no hassle....outstanding outstanding outstanding experience!

Yan V.

Jun 9, 2016

We were on the market for a new SUV. We have been driving Lexus cars and trucks since 90's and already gave a deposit to Lexus of Rockville Centre to buy 2016 Lexus GX460. While on the way to RVC, my wife talked me into stopping by Karp Volvo as friends highly recommended a new Volvo XC90 SUV and praised it for it's safety, features and overall performance. I was initially skeptical but after test drive and thorough explanation of XC90 features, I quickly realized that with about the same MSRP and car size/fuel consumption, you get SO MUCH MORE! Volvo XC90 is just packed with cool features and great gadgets (vehicle has it's own internet with Wi-Fi hotspot (kids love it!!!), lane-keeping aid when the vehicle stters itself back into the lane if you accidentally cross lane dividers on the road, overhead display, heated seats and steering wheel, 360 degree cameras, an amazing audio system, front display looks almost like an iPad with it's touch-screen controls to name just a few...) Overall Experience at Karp Volvo was truly exceptional! It was a real pleasure to deal with David Markowitz, a true professional with great knowledge of Volvo products and services. He gave us the best price from the start that no other dealer could beat. He also gave us a very fair trade-in offer and managed to get us a color and a bunch of feature packages that we wanted. From the initial test drive to actual purchase, David made it all so easy and straight forward. He was available in person and on the phone before, during and after the purchase. There was no need to bargain, walk in and out of the dealership to make the dealer lower prices like other dealerships do. No hassle of any kind! Everything was explained and all questions were answered. Volvo XC90 easily surpasses Lexus GX460 which we almost purchased in pretty much all respects. The whole experience was simply amazing and truly exceptional. Thanks to Karp Volvo and special thanks to David Markowitz who is not only a stellar car sales consultant but is a truly an amazing person and a true gentleman! Bravo!

Tim Manhasset

May 30, 2016

My daughter needed a car for her senior year in college so we needed a safe, reliable car but didn't want to spend too much money. We went to a couple of different dealers but we're not impressed, Then we met Mike Kelly at the Rockville Centre Volvo. Mike is a true professional because he placed our needs above his own commission. We drove off in a Volvo and have been extremely satisfied! Tim from Manhasset

JamesK

May 17, 2016

There is no other Volvo dealership worth going to on Long Island. I found that out the hard way by shopping around but Karp Volvo is the one who truly earned my business. My Salesman Frank Manzo was excellent in helping me understand the XC90's many features, getting me the best lease price, and giving an experience I will be recommending to everyone. Volvo has come a long way and this is my favorite car I've owned. See Frank and the great staff at Karp if you're looking for a Volvo! James

gyalpo222

May 14, 2016

Went to Karp Volvo on Sunrise Hwy. i met with Alex Penn at the showroom and he was very nice. He convinced me to buy the new volvo xc90. i had done all my research on the suv. but the way Alex explain it to me and my partner was really great. he made us very comfortable going ahead with buying the suv. great job Alex.

gai9

May 13, 2016

David was awesome and very helpful.. Took his time explaining everything and making it very pleasant experience leasing my station wagon.. so far love the car and i will so recommend David Markowitz and Karp Volvo to all my friends and family.. Thank you David for well done job and Karp Volvo..

Marc Weiner

May 10, 2016

My wife & I have been researching the Volvo brand and fell in love with the XC60. After three other dealerships, we found Karp Volvo to be the best priced, most learned and patient team to work with.From the start, Salesman Mike Kelly was extremely informative, patient and eager to find us the right vehicle -which he did. Make no mistake, this is a beautiful dealership...no pressure and hounding because (I think) the product sells itself and staff stand behind the value...Only drawback was during our initial appointment, Alicia in internet sales told us Manager John Lane would be handling our specific inquiry and when introduced (John) passed on to Michael Kelly. None the less, I'd buy and or lease again.

bobc

May 3, 2016

This was my first time buying a car from Karp Volvo and from the moment I walked in the door it was a wonderful experience. David Markowitz was my salesman and he was easy going, friendly and I felt quite comfortable dealing with him. He was also well informed regarding the Volvo XC90 that I was looking to buy. He told me about all the extraordinary car features, and the safety ratings that the XC90 had that he sold me on the car even before I took it for a test drive. With my busy schedule that day, I arrived later in the day to the dealership, and although the dealership had closed, he stuck around and still took his time to explain to me all that Volvo Karp had to offer, I was quite impressed by his commitment. Even after I signed on the "dotted" line he spent the time to actually show me all the features on the car. I would highly recommend anyone looking to buy a Volvo to go see David at Karp Volvo Automotive.

dylcar12

May 2, 2016

After speaking with David Markowitz for months, we finally scheduled an appointment to see the new Volvo XC90 last week, as our lease on our current Infiniti JX35 is ending. My husband spoke with a number of local (Long Island) Volvo dealers, but David was the most pleasant on the phone and the most helpful, so we didn't mind the trip from the north shore to Rockville Centre. After having an unpleasant experience with the Legacy Infiniti dealership (now under new mgt.), we were a little gun shy. However, from the moment we walked into the dealership, David made us feel comfortable and gave us a wonderful presentation of the new XC90. We didn't feel pressured and we felt that our needs and satisfaction were important to him. He was very knowledgeable and extremely professional. There was no attitude or pressure, just a welcoming, knowledgeable environment. We had no intention of leaving with a Volvo that day, but we did! After our own negative experience speaking with other Volvo dealers, we are recommending David and Karp Volvo to all our friends. We love our XC90 and look for to a long, fruitful relationship with David and Karp!

cbrags14

Apr 1, 2016

David Markowitz was very attentive to our needs from beginning to end. Very knowledgeable on the new XC90. Friendly and helpful staff. I would recommend this dealer to anyone looking for a Volvo.

EDUARDO RODRIGUEZ

Mar 29, 2016

Very attentive from beginning to end. Great instructions regarding the product. Great service, friendly, helpful. I would recommend this dealer to anyone looking for a new Volvo.

punky622

Mar 14, 2016

This is my second vehicle from Karp Volvo. David Markowitz and Tim Gilley were absolutely wonderful. they knew exactly what I wanted and got me the best deal ever. David was very kind and patient when going through all the features. Kudos to you David and Tim!!!

Meshia16

Jan 14, 2016

David was very patient and took the time to explain my new car features to me. He even helped me program the car to make it ready for my immediate usage. I was very happy with the service provided.

Woosh

Jan 11, 2016

they take the time to make you feel at home and comfortable. Thank you all. Been a customer for over 10 years . Two Saabs 9-5 (one SE),one Volvo S60 2014,now Volvo S60 Premier 2016

sgialvalis

Jan 6, 2016

I recently got my company car from Karp Volvo and I had the pleasure of dealing with David Markowitz. He made the whole process extremely easy. I was very impressed with the follow up the day after I picked up the car, David called me to make sure I was happy and if had any questions. In my 15 years of having to drive company cars NO dealership had ever done that. That is truly exceptional service.

marieg877

Jan 1, 2016

Everyone at this dealership is very friendly and professional. I already referred a friend who is now happily driving the Volvo XC 60. Highly recommend this dealership.

MarAudi

Dec 14, 2015

Professional, knowledgeable, honest, trustworthy and respectful sales people...especially David Markowitz - the Overseas Delivery Salesperson. He spent 2 hours with us going over our new XC60 in detail and continuously asking us if we had any questions before proceeding to something new.

volvo#1

Dec 12, 2015

David Markowitz is a great sales rep. I highly recommend him. One of the reasons I got another Volvo was to continue to be with Karp. After having gone to several other types of dealers, I returned to Karp, and hope to stay with them a long time!

Raymond6945

Nov 19, 2015

Mr. David Markowitz was my salesman. Simply, honesty and integrity.When I called the dealership he returned my call in a prompt and courteous manner. I ordered this car in May and new I would have to wait. David kept me informed and updated on the vehicles arrival. Very pleasant experience. By the way, the new XC 90 is beautiful.

Giovanni

Nov 2, 2015

My saleswoman Maryann Murphy was outstanding in processing our transition into a new Volvo. Great customer support all around. Daniel Murphy made our deal possible. Thank you Karp.

scottrschaffer

Nov 1, 2015

Salesman David Markowitz, as well as the sales and finance managers, were outstanding in leasing me a 2016 XC60 T5 AWD and in accepting same day return of my 2012 Volvo that was coming off lease. Having leased several Volvos from Karp over the past 20 years, David and his colleagues did everything that they could to make this most recent leasing experience as easy as possible. David was particularly oustanding in spending several hours with us in reviewing the many new wonderful features of the new XC60, taking the test drive, negotiating the terms of the lease and, upon delivery, setting up all the electronic features of the car to our liking. We were made to feel like VIPs of the Karp Volvo family.

VDriver

Oct 28, 2015

After lots of research, my wife and I decided to buy the new 2016 Volvo XC90. Since it was our first time to buy a brand new car, we were very nervous. After checking out another dealer, we decided to go with Karp Volvo because the staff members were very professional, straightforward, patient, friendly, and not pushy. We worked with Mr. David Markowitz, who specialized in Oversea Delivery program. He helped us to understand the whole Oversea Delivery process, scheduling, and the total cost involved. It was a long process, from ordering the car in May, to actually getting on the plane to Sweden at the end of August, to finally picking our new car back in New York in October, but David was there for us throughout the entire period. On the day when we pick up our car, David also worked overtime into the night to explain the new car's various new features. Thanks very much to David for his professionalism and friendliness! Karp Volvo is an outstanding Volvo dealer that we will be happy to recommend to others!

jamari28

Oct 18, 2015

Car was totaled one morning, so I decided to spend the day looking for my next car. Went to two dealers & felt like the salesmen took me as a joke (probably because of my young age). At one of those dealers I tested a Volvo but I decided to buy it from an actual Volvo dealer. Googled closest dealer which was Karp & went straight over. Right away, I was greeted by Frank & we started talking business. Showed me on his computer what he had on the lot & test drove the one I liked. Went back two days later & bought it. The only thing I wish was better was the information about GAP insurance. But nevertheless, I had a great experience. Frank called a few weeks later to make sure I was happy & asked if I had any questions or concerns. I had brought the car back to service & they are extremely friendly. I would definitely recommend them if you plan on having a REAL dealer experience even after buying the car.

Mattyj8

Oct 8, 2015

Went to Karp after being lied to at glen cove Volvo. They took care of me and gave me a great deal. Couldn't ask for anything more.

midvill

Sep 26, 2015

I came into your dealership and the entire time I was there no one greeted me or asked to assist me in anyway. I spent about fifteen minutes sitting in the new XC90 and XC60. The sales floor was not busy, as a matter of fact I was the only customer in the showroom. I guess my money is not green enough for Karp Volvo.I will take my business elsewhere.

mab1

Sep 22, 2015

Was very happy with my sales person and the overall purchase experience.Had my first service in August at 10,000 miles. They were accurate with the time it would take for the service and were very accommodating. I would highly recommend them to anyone.

JWood125

Sep 22, 2015

I had the pleasure of purchasing my third Volvo from Karp Volvo. The team did an amazing job finding the perfect match: vehicle and financing terms!! Thanks Mike and Caleb for an outstanding job and pleasurable experience!!

PAlermods81

Sep 20, 2015

I was greeted upon entry by Damari(my salesperson) and from the start his expertise and professionalism stood out. He was very helpful and very kind. You will not be disappointed with the level of service you will receive at Karp Volvo from their entire staff! Go see Damari for A+ service!

Junior Mintz

Sep 14, 2015

We bought a used 2010 Volvo XC70 from this dealer. The people were pleasant enough, the car is great, but when we got the car home we discovered a few (we thought) minor issues: When we picked up the car there was a service department paper mat on the driver's side. We were told the car would have a thorough 'pre-sale check-out', so this made sense. We got home, 50 miles away, and discovered there was no driver's side floor mat under the paper mat. We called and asked for the mat, and were sent one that was the wrong color. We called again and asked for one of the right color, a new one if necessary, and were told the car was sold 'as is', and that they couldn't find a used mat and would not give us a new one. We discovered there is also no owner's manual in the car, and we've been promised one for over a month. It hasn't turned up and we're told it's on back-order. The most serious issue is that when we got home we discovered the spare tire inflation had not been checked in the 'pre-sale check-out' and was at 5 PSI instead of the recommended 80. My wife and daughter drove the car home 50 miles with a useless spare, and I'm very unhappy about that.

donf190

Sep 11, 2015

david Markowitz made the sale easy relaxed and professional,everybody in the dealership was polite and answered all my questions....the sales manager was very nice also

New Car Owner

Sep 4, 2015

I dread going to car dealerships because I always feel the dealers are trying to sell me my first born. This was the first time that I went to the dealership and had a great experience. David Markowitz was the most professional and knowledgeable car dealer I've come across. In ten minutes he completely explained all of the unique, standard and safe features in the new Volvo we were considering. He never made me fell uncomfortable. He was never pushy. He didn't ask us a lot of intrusive and decision making questions. Overall, he was excellent.

vkoehler

Sep 1, 2015

The professional staff made our car buying experience the best we have ever had.You have a great team of polite employees with positive attitudes that make you feel like you are there only customer. Our salesman, David followed up on all our needs, completed our paperwork and checked up on us just to see how we were doing.We would certainly recommend your dealership to anyone we know.Thank you for the experience!!

RVC CYCLER

Aug 29, 2015

I HAVE HAD MANY CAR DEALERSHIP EXPERIENCES OVER THE PAST 45 YEARS, MOSTLY NEGATIVE, SO IT WAS A PLEASANT SURPRISE TO EXPERIENCE LOW KEY AND KNOWLEDGABLE SALES AND FINANCE PERSONNEL SUCH AS ZEKE AND CALEB.

sgott

Jul 28, 2015

Went into Karp Volvo to lease a Volvo V60. On the floor they had a V60 Cross Country.When my wife asked to see the regular V60, the salesman told us that Volvo no longer made the regular V60 and now only made the Cross Country. There was no point in having a confrontation with the salesman and calling him a liar, so we politely thanked him and left.Needless to say, I would never do business with a dealership that in - in the BEST case - has salespeople who know less than a customer, but more than likely just LIED because he did not have the car we wanted in stock.And no matter how the dealership will want to spin it - this guy lied. There was no misunderstanding here.And, listen to THIS miracle! I was able to find the car we wanted that same day at Glen Cove Volvo! Imagine that? We got a car that doesn't exist.

Jaime Orlando

Jul 14, 2015

Apparently if you don't want to re-lease a new Volvo when you return yours, then the true colors come out. Cathy from the lease return department is nothing but a nightmare to deal with. She is rude and nasty. She must hate her job so much she should be fired. She has no customer service skills whatsoever. She rudely kept calling me sir, after i told her i was not a man, and she just laughed. If this is the type of people they employ there, then why would I ever buy or lease another Volvo from them. I do own another Volvo as well and will not be bringing it there for any servicing. When i do buy another Volvo it will not be from Karp. Thanks for nothing!!!! I don't know how people give you such great reviews, because i have dealt with nothing but rudeness and inconvenience.

F2006

Jun 19, 2015

The low tire light went on as I was driving to work ... Pulled into service - Ted was great!!! They took the car right away and resolved issue quickly

howieg

Jun 19, 2015

I have been a Volvo Customer for the last 20 years. I have leased my cars from Karp over the last 17 of those 20 years. So, they must be doing something right. Our (my wife and I) previous salesmen Al Lozito and Edward Ferrari both retired. We have dealt with Tim Gilley who is a top administrator and he assigned us a new salesman David Markowitz who took over where they left off. Quality Customer Service, and a good price. He followed up after the sale to make sure everything was okay, and told me to call whenever I had any questions, or just stop by if I was in the area. On another note, while I hope not to need service for awhile, I have used Mark Needham and his Service Dept on my previous cars, and they are also top notch when it comes to Customer Service and Repairs.Sincerely,Howard Guttman

RVC Customer

Jun 16, 2015

We recently purchased a certified pre-owned (used) Volvo and were happy with the car and the service we received at Karp. We bought our first car at Karp before our oldest child was born, and now bought this car for her use, loaded with safety features. For nearly 20 years, we have leased or purchased cars from Karp and have been happy with the vehicles we had - 2 serious accidents resulted in NO injuries to any of our family members. That has kept us driving Volvos. The service at Karp has kept us loyal customers.

acura123

Jun 13, 2015

Long time Volvo owner. Absolutely positive that I wanted another Volvo until I dealt with this dealership. I was very happy with my initial salesman Damari. However, for some reason, others stepped in and it became a three ring circus. I decided to go to karp Glencove instead and the experience was not better. I happily purchased a different vehicle from a different manufacturer who made the buying process easy and rewarding.

HappyCust20

May 17, 2015

Our family has been leasing Volvo's from Karp for 20 years and we have only the best things to say about them. We have never had a serious problem with any vehicle we leased and we've always found them easily accessible and responsive to our needs. You can't go wrong with Karp.

volvo2011

May 6, 2015

Walked in with a list of issues to be serviced.My service rep. Ted Clarke discussed and noted all issue and offered a solution.All issues were address and service to my satisfaction.Have been coming to Karp service center for over 15 years and have been satisfied with the resultsall the time.Will continue to bring my Volvo to Karp

markl

Apr 20, 2015

We just recently picked up our new Volvo at Karp Volvo. There is a reason why this is the fourth consecutive car at this dealership. Over the years, personnel may have changed, but the care and concern for the customer has always remained paramount. Its so easy to do business with people who make you feel comfortable, are extremely knowledgeable, and never make you feel rushed.When you go, you will see what I mean...please do.

gpane

Apr 10, 2015

For Over 30 years my family has turned to Karp Volvo for our automotive needs. They are always very professional and offer me the highest degree of service. Dealing with David Markowitz was a wonderful experience. Buying or leasing a new vehicle can be a stressful thing. Not with David. He immediately put me at ease and took care of everything. I honestly can't envision going elsewhere .

volvo

Mar 9, 2015

Having leased and purchased many vehicles over the past 40 years, this was by far the most hassle free experience we ever had. George Routsos ,the sales manager, and salesperson, Mariann Murphy, were extremely knowledgeable, helpful, and friendly. At no time did we feel we were being forced to make a purchase. I would highly recommend Karp Volvo and both of these pros if you are in the market for a Volvo.Ed and Mary Anne S.

MMoli

Mar 8, 2015

All went very smooth and was able to come to an agreement. The Sales person made all the difference, as well as most if the other people we interacted with. All knowledgable and not pushy. Would recommend Maryann - great "partner" in the transaction.

jim healy

Mar 2, 2015

I am a long time customer of Karp Volvo and during that time I have always had a good experience. It was a pleasure dealing with David Markowitx. He took the time to explain to me the operations of the xc70. He was a gentleman at all times.James Healy

PRSchwartz

Dec 3, 2014

We have been dealing with Karp for many years. I brought my C70 in for service today. The treatment I received was unparalleled starting with the nice gentleman who greeted me when I got there to the nice young man who drove me home and came to pick me up when my car was ready. The service department managers Mark and Ted went above and beyond. Truly a pleasurable experience. Love those guys at Karp. Pauline Schwartz

rdelitsky

Dec 3, 2014

We were recommended to David Markowitz and the experience could not have been better. David explained the process like a pro, we had a great test drive and our car was ready to go as promised. When we went to pick up the car, David explained every feature of our new car to the detail for 2 hours!!. We were treated like people not just numbers. A great experience getting a great new car!!

Randi18

Dec 1, 2014

Working with David Markowitz when trading in our Audi for our new XC60 was an effortless experience. He handled everything for us...and so professionally and friendly. He is always responsive and shows that he genuinely cares about us as customers. He is extremely thorough during the process of delivery. He takes his time and explains every detail of the car which is really very helpful. This is our 3rd car from Karp...we are long time customers and we feel just like family when we go there. Now we are a 2 Volvo family! We love the new car, and we look forward to working with David again and getting the all new XC90 when it becomes available in the Spring of 2015.- Randi and Rich L.

Beth Fodrowski

Nov 29, 2014

We've been Volvo owners for 20+ years! Karp is the best! The entire transaction went smoothly; personnel extremely helpful, courteous & professional! Like I've said before, Volvo for life! A special shout-out to David Markowitz -- a delight! Love my 2015 S-60!!!!!!Thank you!

Robert _Reid

Nov 20, 2014

The most professional group of car dealers I have ever worked with. I felt like a special client not just a customer. Then the service area got involved and I will be servicing my new purchase at Karp Volvo service area.

chrissy.clark.587

Nov 20, 2014

I just want to say how helpful Michael was. He was very professional without being pushy. I woud highly recommend this dealership and when you go in ask for Michael Von Jones.

bigscot

Nov 1, 2014

Just picked up my 2015 volvo s60. As usual the experience was wonderful. David Markowitz made the entire process seamless from quote to oick up. This gives me 3 running leases at this time. C70, 2012 s60 and 2015 s60.all wonderful cars.All my questions were answered and I received a full explanation of all the feature of the new car

royrd

Oct 24, 2014

Hands down to one of the best car buying experiences, especially to the owner Daniel Karp.I tried very hard to buy different car from many dealers in LIC, Manhattan and ofcourse Long Island and met many car salespersons who pushed seriously hard to sell their car to me but it didnt happen because I was not looking to buy from a good car dealer but from a BEST one only. And this happened with the help of Mr. Daniel Karp, a very Young guy who care about their clients.I went to buy 2015 Volvo S60 T5. Michael Van Jones was my sales person. I found him after reading some good reviews about him. Honestly speaking, I had some issues with him but with the interfere of Daniel Karp, all the issues were resolved very quietly and in the favor of his customer i.e. Me.I kept many cars in past and dealt with many dealers and most of time I had good experience except Merc-Benz Silver Star & VW Koppel in LIC (JUST DON'T GO TO THEM). Before buying Volvo, I also went to Lynbrook Audi for A4 and experience with them was WORST.But dealing with Karp Volvo was the best experience of all time. At such young age, Daniel Karp knows how to satisfy their clients.I would definitely recommend this dealer to my friends and family members.Thanks Daniel to make things right at right time.Will see you soon for my next car.Roy

Clark Kent

Oct 20, 2014

This is a family-owned dealership. Leasing a 2015.5 V60 was quick, easy. I got a better deal than I expected. Buy/lease here!

ehwang

Oct 18, 2014

We appreciate Mike taking the time to provide all the information we needed for our purchases.We also appreciated the time and energy he put all the way till closing time to make sure we were taken care of.

Patricia Vaughan

Oct 13, 2014

I recently purchased a Volvo S60.My previous car was a BMW. It was a FWD car and performed poorly in the snow. I initially went to BMW to look at AWD cars and was not impressed with the car or the sales person knowledge of the vehicle. We went to Audi and then Volvo. By far Volvo and our Salesperson David Markowitz were more informed, professional, and personable. I would highly recommend this dealership and David Markowitz to anyone looking to buy or lease a new car.

Xxlax37xx

Sep 25, 2014

Mike was super helpful and any questions we had he would answer for us, if he didn't know an answer he would ask for us. Mike seemed just as excited about my new car as I was.

Ireilly

Sep 20, 2014

From start to finish, the car buying experience was made so simple. Respected our wishes and put us in the car we wanted at the price we could afford without trying to trick us into something else. Great guy. Didn't call and harass us, and worked with us when we looked at other options.

Dinav

Sep 18, 2014

I visited karp Volvo and from the minute I arrived my entire first Volvo experience was amazing !!!! There was a no pressure environment and everything was so smooth from beginning to end! Michael was the nicest dealer I have ever dealt with and it will be my pleasure to recommend not only Michael, but the entire staff!!!!! I thank you karp for everything !!!!

bzel

Sep 18, 2014

The entire staff was extremely friendly and helpful. They took the time to walk me carefully through every step of the car buying process, and they never rushed. This was the best experience I ever had at a car dealership. David Markowitz in particular was great to work with, and carefully explained every feature of my new car. I appreciate the time he took, particularly given the amount of features on new Volvos. I was introduced to the service department and everyone there was also friendly and eager to assist. Karp's showroom is modern and nice to be in. I highly recommend Karp Volvo.

stevenhgoldstein

Sep 4, 2014

Have been buying and servicing cars at Karp for 20 years.I have complete confidence in the quality of service and the honesty of the operation.No car dealer funny business under the watchful eyes of the Karp family.

smbrocavich

Aug 17, 2014

Recently purchased a Volvo (XC60) from Doug Dysart, at Karp Volvo ( our 2nd Volvo from Karp). Excellent customer service from this newest member of the Karp Volvo family. We felt that Doug was very professional, honest, and looked out for our best interest at all times. He worked hard to find the exact car we wanted and delivered it within the week. Great deal on this 2014! Very happy with this car buying experience. Highly recommend you ask for Doug Dysart if you want someone who is willing to go the extra mile for the customer; not another high-pressure salesman looking to say anything to make a deal.

Fidelp850t5

Aug 16, 2014

I recently went to karp volvo to look at a 2011 volvo s60 t6 and the experience was friendly from the get go! I definitely recommend going to see Michael if you're interested in purchasing a car from them. There was no pressure and he provided the extra help I needed to make a purchasing decision!

kklazar

Aug 4, 2014

I've been a Karp customer since 2003, having previously owned three Saabs, but this was my first Volvo experience. David Markowitz, my salesperson, worked with me every step of the way to get me in the car I wanted with an amazing deal. Tim Gilley bent over backwards to help me with the Saab I was trading in, and though the car had some major issues still they were able to get me top dollar on my trade-in. The exceptional customer service will keep me coming back. And it doesn't hurt that I am loving my new Volvo S60! My highest praise for everyone at Karp.

Adworks

Aug 1, 2014

Whole buying experience was excellent. They delivered on what was promised and David did a great job of walking me through the features of the car. Dealership itself is clean and comfortable. Good facilities.

Pdisque

Jul 30, 2014

Was traveling out of town and had a error message. The service staff was fantastic and prompt even with the lobby full of clients. Thank you!

Erosas141

Jul 26, 2014

My husband and I were interested in a new SUV and decided to check out the XC60. David Markowitz, our salesperson for the past few years was beyond helpful in finding us exactly what we wanted. My son couldn't be more happy with his new S60 that we leased a few months back and I love my 2012 XC60! David was able to find us the exact car we've been looking for! He made sure that before we left the dealer we knew the car thoroughly and even called back to make sure everything was going well. Definitely recommend Karp Volvo because of the nice laid back friendly environment and staff. David Markowitz is an excellent salesperson and we are beyond happy to add another Volvo to the family!

Mary_y

Jul 25, 2014

We Recently purchased a 2014 XC90 AWD Platinum w/Climate, Blis & Sovereign leather seats. David Markowitz was our Salesman. All I have to say is what a truly great experience!!! I told David I wanted Crystal White Pearl (exterior) with Soft Beige interior. David told me I had to give him a choice of three colors and had to locate vehicle, hopefully the one I wanted. Approximately three (3) days later David called me and reserved the vehicle of my dreams, I was the happiest person on earth!!! From the moment I walked into this dealership till the end, David explained everything in fine detail about the vehicle I purchased. The day I took delivery was the best, David spent well over two (2) hours explaining everything to me about the XC90. I have gone to other dealerships and trust me no one is like David and don't even come close. Approximately two (2) days after I picked up vehicle, David called me and wanted to know how I was enjoying the vehicle and if I had any questions. I can go to this dealership at anytime and David will make sure I understand the vehicle in and out. I highly recommend David at Karp, he was very Honest, Professional, Fair, knowledgeable and patient!!!I also worked with Henry Taboada on financing, etc., he was very nice too, he explained everything to me about financing, tire warranty, interior, exterior protection, etc.The XC90 drives so nice and handles roads well and has enough room, great vehicle. Would never drive anything else ever!Thank you David and Henry!My husband and I also want to thank the Karp family for having such a great dealership and the most friendly and experienced personnel!PS The service department is unbelievable, the best ever, thank you Ted and Mark for making me happy!!!Mary and Carl of Lynbrook, NY

Sheila T

Jul 19, 2014

Doug is a great dealer, better to be clear he is exactly the type of dealer you want when making a big purchase. When I came in looking at their volvos, Doug was nothing but helpful, polite and accomodating. Dan Karp the owner even came over and introduced himself. What a respectable man. I wish I could say I brought my car from them, but instead chose a nissan (which i already regret). The craftsmanship in Volvos stand alone, apart and above even the Mercedez Benz I looked at. I have told Doug my next car in 2 years will be the Volvo and I will be getting it from Karp. I would recommend to anyone looking at Volvos (or any car for that matter) to go over to Karp Volvo, meet Doug and the owner Dan Karp. You guys get 10 stars from me. See you in 2017.

Rubes409

Jul 13, 2014

Who would of thought with that above title right? But Michael was a pleasure to work with, he answered all of our questions about the Volvo, did a proper walk around of the vehicle and gave us a very fair price. We couldn't be any happier! We were currently leasing BMW's prior to this and we were pleasantly surprised by the S60's performance, safety and technological advances! And the seats, the seats are so comfortable! I would recommend Michael Van Jones for anyone looking for a new or pre- owned Volvo!! Thanks, we love our new S60!

lensedaft

Jul 11, 2014

We stopped by just to test drive a used Volvo. We were on the way to look at some other Volvos in the area and had time to kill. We kind of expected to deal with annoying, pushy car salespeople trying to get you to buy something you don't want. None of that happened here. When David brought us to the car and gave us the specs, my husband and I looked at each other in disbelief. We found exactly what we had been looking for but had not been able to find: a very gently used, beautiful Volvo at a good price - not what I expected at a dealership. David never tried to push the car on us, and never made us feel uncomfortable. He was honest and friendly that day and has since been nothing but a pleasure to work with since our purchase. We also worked with Henry Taboada and he too was nothing but great to work with. We drove our new Volvo upstate for the weekend, and the car hasn't presented any surprises and we feel great about buying from Karp. We'll be back.

ClaudiajBlack

Jun 28, 2014

Buying a car can be a stressful experience. Michael and his team at Karp Volvo were like a breath of fresh air. He worked with me to make sure I got what I wanted, and never made me feel pressured or uncomfortable. After visiting several other dealers he really stood out above the rest. The dealership also fixed a few minor blemishes I had pointed out and really helped the van look its best. Above all, I got a fair price. Thanks Michael, my uncle is really happy!

seattledc66

Jun 16, 2014

Our salesman, Mike Van Jones, was especially friendly and personable. It turns out we share a few interests - golf, bicycling, and world travel, .Mike made the sale smooth and painless. He delivered the car to my house - a First with Karp and a First with Volvo cars.In years past, we've own nothing but Volvos: 244DL, 244, 245, Cross Country AWD, XC90 AWD and now XC70 AWD. Mike got us the exact car package we wanted. Located it in Port Newark, NJ.Car works great with improved technology (compared to Volvo). They finally included USB and AUX In, which, for me, was a major, major shortcoming and short sighted from Volvo Design Engineers.Now, if we can only shut off the rear tail lights when the hatch door is opened for hours at night (camping, etc.)

drdlf

Jun 15, 2014

Our experience with Michael at Karp Volvo was outstanding. We were immediately welcomed to the dealership. Michael addressed our concerns regarding a used car. He was knowledgable. He came in on his day off to show us the car we were interested in. I would readily recommend him to anyone looking to buy a Volvo.

Matt1483Matt

Jun 14, 2014

Scheduled service for brakes on Thursday . Dropped the car off Friday night, spoke with nick in the morning and I called at 3:30 to see if my car was completed.. To my surprise Nick informed me that no work was performed because the brake pads needed to be special ordered for a SAAB 93. I called a local auto store in Baldwin and they were in stock. In addition I ordered and payed for a windshield washer container in February and I was told it was defective today. So basically my car sat there all day (sat) at the dealership and no one notified me that my car would not be serviced. In addition I could have had the brakes done by the person who informed me I needed brakes but I opted to use karp because I considered them my mechanic. Not anymore!!, i must say that the two ladies Catherine and ? At least showed me understanding and both offered to have the service manager call me. Both nick and David were very condecending. I have leased or purchased 4 cars from Karp with my latest purchase being a 2013 Volvo XC90. I feel as a loyal customer Karp let me down and showed no customer loyalty. My next car will not be purchased at Karp.

AliB123

May 8, 2014

I worked with Michael Van Jones primarily and you can't ask for a better car salesman experience. He was courteous, knowledgable, and best of all extremely helpful. He walked me through the entire process, answered any question I had, and followed through with anything that needed to be done after I left the dealership. I highly recamend buying or leasing your next Volvo from him. You don't feel pressured or like you need to haggle prices, they are being upfront and honest from the beginning. Karp maintains a high level of quality for its customers and I am now the proud owner of a brand new Volvo!

Marcia33

May 7, 2014

Car was very well taken care of at Karp. Called up Tuesday and the car was serviced Wednesday. The repair was well done and they even washed our car.We were called before the repairs were done to get our approval!Overall, we were very pleased by the people at Karp!

PJPL

May 3, 2014

Returned to Karp for my first annual service. Service advisor Matt was very helpful in explaining possible services. He had the tech measure the wear on the tires before suggesting to rotate the tires. I asked Carlos if anything could be done about some scuff marks that were beyond my abilities to remove. When the car came back, all the marks were completely gone. The servicing was completed on time. Overall, it was a very satisfying experience.

ulysses435

Apr 30, 2014

I was introduced to the KARP dealership by a trusted friend many years ago. To date, I can say, I have yet to be disappointed in the service they render. My first impression was overwhelmingly positive when I was introduced to Tim Gilley and from there my the relationship with each individual lets me know that I must be pretty special to have met such wonderful friends. David Markowitz was so professional, patient, informative, etc. I came in for repairs on my 2005 Saab and thanks to David Markowitz, I came home happy, happy with a 2014 Volvo. KARP folk really make you feel a part of the KARP FAMILY. No words are adequate so THANK YOU ONE AND ALL!!!!!!!!!!

motogol20

Apr 30, 2014

My experience with Karp Volvo, and in particular with Michael Van Jones was exceptional. From the beginning, he understood what I was looking for and provided his assistance throughout the whole process. He was essential in me selling my old car and then showing me different vehicles that fit my criteria. Michael developed trust and abuilt a solid relationship that made things easier and comfortable for me. He went out of his way to make sure I got the car I wanted. At the time of the purchase, the entire Karp Volvo staff was friendly and helpful, from negotiating the price, figuring out the finances (Thank you Mr.Taboada), and preparing my car for pick up. I LOVE my new Volvo, couldn't be happier with my purchase, and in the future, when its time for me to get a new car, Karp Volvo will be my fist stop. Thank you Mike

boscomrk

Apr 29, 2014

I just wanted to take a moment to write this letter on behalf of Michael Van Jones, he was pleasant to work with, and went out of his way to provide us with top-notch service. I also want to thank Daniel Irvine and your staff for the refreshing buying experience at Karp Volvo. As I told you during the transaction, I was impressed with your honesty, integrity and straightforward approach to selling a car along with the trust I had from working with Karp. I would recommend your business to others. Your personalized customer service and hospitality were really appreciated. Thanks for taking the time to go the extra mile for us. Your patience and kindness did not go unnoticed. Thank you for making this experience a good one.

volvovolvo1

Apr 27, 2014

I recently leased a Volvo s70 from Karp. The salesman was Mike Van Jones. Mr. Jones did an excellent job in educating me about the automobile. He was highly responsive and very efficient. He went out of his way to answer questions and respond to some of my concerns. Overall the experience was outstanding.

dlloyd15

Apr 27, 2014

I came in to have service done on an XC 90 and left a few days later with a new s60. After repairs on my vehicle were becoming too expensive Mr.David Markowitz recommended that I look at the S 60, I had time to drive this vehicle, as it was given to me as a loaner. It was quite a different feel to my truck but I loved it. Mr Markowitz put everything in place, and on my return to Karp had all the paperwork ready, his attention to detail was incredible. Very happy with my new vehicle. His name eludes me, but the gentleman in service is a top notch affable individual, he kept me informed on a daily basis of every aspect of the repair. Last but not least Mrs K. with her pleasant phone demeanour and sense of humour made every effort to ensure all of my concerns we addressedPleasant experience surely will be back.David L

GEB1

Mar 28, 2014

It has been a pleasure to review Karp Volvo because I was very satisfied with the attention I was afforded by David Markowitz and the rest of the team at the aforementioned establishment. It has been a positive experience for my wife and myself. I am certain that if any issues arise with my purchase the Karp team will handle said issues with professionalism.

FMARDI1

Mar 24, 2014

DAVID M. WAS A VERY HELPFUL AND GENUINE PERSON. ALTHOUGH THERE WAS A LANGUAGE BARRIER, HE WAS PATIENT AND INSISTED TO HELP. DAVID MADE OUR EXPERIENCE WITH KARP A WONDERFUL ONE.

cklesta

Mar 23, 2014

Our experience with Karp Volvo was stress-free. David Markowitz was extremely helpful from my first phone call with him to the day we picked up the vehicle. He answered all of my questions thoroughly; the whole process was simple and easy. Our Volvo S60 is a great car and fun to drive! I highly recommend Karp Volvo.

mahoney700

Mar 16, 2014

When we arrived at the dealership, the salesman was very professional and knowledgeable in presenting his product line and was extremely patient as we searched the showroom and outside lots for a new or used car that best met our needs. We were very thankful that the salesman didn't resort to high pressure sales tactics to rush our decision and close a deal that day which is so common in the industry. When we arrived to pick up the car, we were particularly impressed with his one hour tutorial in the car explaining every facet of the car's operation and his genuine willingness to be available for any follow up questions at ant time in the future. In summary, we were very pleased with the dealership, the friendliness of staff, and the overall sales experience.

Lfelder

Mar 12, 2014

Lauren Lewis-Simmons was the first person that assisted me with my purchase at Karp Volvo. Her friendly approach and helpful attitude led me to come back after doing my research on Volvo and the car I was looking for. She displayed an enthusiastically knowledgable base of information of the cars I was interested in and was eager to understand and help me find what I was Iooking for. From initial test drive to closing the deal, the Karp Volvo employees made sure I was a satisfied customer. Finding a price was a major concern and David Markowitz and Vincent Vallani were very helpful as well. I'm glad I came to Karp Volvo and appreciate the service.

ticatok12

Mar 12, 2014

Karp Volvo provided an outstanding professionalism rarely seen from automotive sales-people I highly recommend David Markowitz to anyone interested in purchasing a Volvo The staff at Karp were accommodating and I also appreciated the introduction of a Karp family member

RichardProvost

Mar 12, 2014

The Sales person was very friendly and knowledgeable. Karp Volvo's prices are competitive and they want to make sure that you are 100 % satisfied before you walk out the door.

Joyce2014

Mar 7, 2014

I have been a customer of KARP for over 10 years originally leasing Saab cars and for the past 3 years switching to Volvo. I just leased a new S60. David Markowitz is one of the main reasons I returned to Karp to lease a new car. He is the best car sales representative I have ever met. Informative, patient, not pushy, professional, honest and fair, clearly understanding my financial status and making it work for me. I am very thankful for David's help in leasing my new car. Also, your service department through the years has always been accommodating. Thank you to all at KARP!

sbithorn

Mar 7, 2014

Karp Volvo, and salesmen David Markowitz made the experience leasing from pricing, choosing a vehicle and facilitating the help with financing such an amazing experience. He was truly a professional, but went beyond as kind and understanding enabling me to get such a wonderful car. I will recommend David Markowitz and Volvo to many friends and family!!!

JaniceElaine

Mar 6, 2014

My previous car was a 1998 Volvo and for many years I have used the Service Department at Karp Auto in Rockville Centre to repair/maintain with wonderful success. When it came time to "retire" my 1998 Volvo S70 (with only 88000 miles!) there was no question in my mind my next car would be another Volvo. Lauren and Vincent at the Karp showroom made the experience so easy! They realized immediately I am a woman who works virtually 24/7, who knows what she wants, and who appreciates the importance of a caring and imaginative sales team. I use the word "amazing" very sparingly in my daily life but the people at Karp were "amazing" and then some!

Essmshale1

Feb 24, 2014

A pleasant experience all around. All employees were knowledgeable and helpful. David spent time reviewing all of the details of the S60 and followed up with emails. This dealership made leasing a Z2104 Volvo, a simple process.

Vinniekat

Feb 9, 2014

David Markowitz was delightful. He was totally knowledgable, honest, helpful and ambitious. Additionally, Volvo Karp is a comfortable environment to be in while going through the process of buying a car.

jbk16

Jan 4, 2014

The salesman, David, was very professional and he had extensive product knowledge. He handled the delivery great and he took the time to go thru the features in the car.

paul1026

Jan 2, 2014

Karp Volvo is an excellent dealership. My previous lease experience with them was outstanding and therefore I recently renewed my lease for an even better vehicle. I have come to know many American and foreign car dealerships in the past. I would rate Karp Volvo as one of the best in Long Island New York. The sales personnel were attentive and considerate to my car needs. They made the search and transfer process quite easy and gratifying. The service people are just as friendly, fair and efficient. My overall experience with Karp Volvo has been very satisfying and stress free over the past 3 years. I look forward to a long term superior car experience with Karp Volvo for myself and my family.

mwbowden

Dec 5, 2013

It was the best experience we have ever had buying a new vehicle. We looked at the XC60 with Vincent and agreed to a price and ordered one exactly the way we wanted it. When the car was in we picked it up, no surprises. David finalized the deal with us and gave us a very detailed overview of the vehicle and all it features. I would highly recommend this dealership and look forward to buying the next one there as well.

glennbrod

Dec 1, 2013

David Markowitz is an experienced salesman who I believe gave us the best deal possible. He found the the car we wanted with all the options we requested. When we picked up the car he explained the features thoroughly and set up our cell phones with bluetooth.

fredsneaker

Nov 29, 2013

my experience at karp volvo has always been possitive.they treat me as a loyal customer with the highest respect in any situation.the sales help and the service department has always been professional.i would definetely recommend them to anyone who would be looking for a car.

Harry0316

Nov 3, 2013

David Markowitz is an exceptional Sales and Leasing Consultant. He has a warm personality, patient, not pushy, and knows the ins and outs of the vehicle I leased. He guided me through the entire process of leasing the Volvo to my satisfaction, including the price. He handled my paper work with the utmost care and accuracy. I will recommend him to any customer who will be interested in leasing or buying Volvo.

subeau22

Oct 24, 2013

Karp service is the best I have ever experienced. David Markowitz was a pleasure to work with and spent a great deal of time going over the car with me. This is my second purchase from Karp. Everyone you encounter gives 100% I will never buy a car from anyone else!!

dlloyd15

Oct 21, 2013

My initial experience with Karp was very negative and i vowed never to return. Mr. David Markowitz's professionalism and attention to detail did it. He kept updating me on vehicles that he thought would peak my interest. The timely manner in which he returned phone calls was amazing.

bono1

Oct 5, 2013

We purchased a new Volvo and Mr. Mike Conway was our Sales Consultant. The experience couldn't have been better. He was a pleasure to deal with in our purchase. He was extremely knowledgeable about all facets of the car and took lots of time explaining how everything worked.Based on our experience buying the car from Karp Volvo and Mr. Conway's handling of our transaction, we would definitely recommend this dealership.

GalinaPodolsky

Oct 2, 2013

We recently visited Karp Volvo to purchase our 5th automobile. Our experience was excellent as always, and David Markowitz was very attentive to our needs and helped us in every way possible. we will definitely be returning to purchase our 7th one

Arose4ues

Sep 30, 2013

David is a great professional and we are glad to recommend him to anyone looking to purchase a Volvo car. David really knows everything about Volvo and takes the time to understand your needs as a customer and makes it a priority to make sure your questions are answered and you leave feeling very satisfied with your purchase decision.

vze3j3nh

Sep 25, 2013

Lauren Lewis-Simmons provided us with outstanding service. She was working tirelessly to get us a deal, and get us on the road.All other team members were helpful and friendly. Karp Volvo management knows the customers and by cars with smart set of options installed.This worked very well for us. We've got all features necessary, and nothing expensive and useless for our driving experience.I came to Long island from Staten Island based on dealerrated.com reviews, and the deal Ive got worth my trip.

howie207

Sep 21, 2013

I BROUGHT MY CAR IN FOR ITS FIRST SERVICE. I WAS AMAZED THAT THEY NOT ONLY DID THEY HAVE SATURDAY SERVICE BUT THAT I DIDN'T HAVE TO GET UP AT THE CRACK OF DAWN TO GET AN APPOINTMENT. AS IS USUAL FOR ME I WAS A BIT LATE FOR MY AFTERNOON APPOINTMENT AND WAS HOPEFUL I DIDN'T MESS UP THEIR SCHEDULE AND HAVE TO MAKE A NEW APPOINTMENT. I WAS GREETED CORDIALLY AND DESPITE MY LATENESS THE CAR WAS READY IN THE AMOUNT OF TIME I WAS QUOTED, WITH NO DELAYS ON THEIR PART. IN SPITE WHAT PEOPLE SAY OF OTHER DEALERS, COMPLIMENTARY VOLVO SERVICE, AT KARP MEANS JUST THAT, I WAS ONLY OFFERED ONE OPTION , TIRE ROTATION, WHICH I RESPECTFULLY DECLINED AS I SWITCH TO SNOWS SOON AND THAT WOULD BE A WASTE, BUT THERE WAS NO PRESSURE TO BUY ANYTHING EXTRA. GRANTED, THIS IS A BASIC SERVICE, BUT THE PEOPLE AT THIS PLACE COULDN'T BE NICER TO DEAL WITH, AS HAS BEEN MY EXPERIENCE IN THE PAST, WHEN I CAME IN TO ARRANGE THE LEASE.

dsabino49

Sep 16, 2013

The employees were very friendly, can't wait to buy another Volvo from Karp Auto. I look forward to getting my car serviced there as well.

PJPL

Sep 6, 2013

My wife and I recently purchased a 2013 XC60 from Karp. On my first visit, before going to sales, I stopped at the Service Dept. and spoke with Tony Maffia. He patiently answered all of my service questions. The sales people, Jay Argueta and Eddie Ferrari, were knowledgeable and attentive. Overall, it was a very professional experience.

odessamama23

Sep 6, 2013

We went to many Volvo dealerships, but when we came to Karp Volvo the service, quality of work and friendliness was excellent. David Markowitz was very helpful, very knowledgeable. He did not push us to buy/lease the car. He just provide us with much information as possible and lead us to get a right choice. We will recommend him and Karp Volvo to anyone. Great experience.!!!!!

MichaelMarziotto

Sep 6, 2013

Every individual I met or dealt with presented themselves wonderfully. They were clear, concise and direct, spoke confidently and overall, exceeded my expectations. The experience was pleasurable that we chose to take a vehicle color that was not our first choice and was actually more expensive than others available, simply because we felt more comfortable dealing with Lauren & Karp. Thank you!!

db516

Aug 28, 2013

Lauren answered all my questions even after i ask multiple times, very friendly. Felt like a customer and dealer wanting my business. The follow ups are very comforting as well

Moriliat

Aug 27, 2013

Amazing and through service! Mark was through and knowledgeable. He helped me find a Volvo that suited both mine and my family's needs. We are absolutely in love with our 2008 XC70!!!

Agholt

Aug 23, 2013

Liliana was extremely professional, knowledgeable and thorough! She was very inspirational and encouraging! She exhibited great patience and hands on demos for the vehicle! It was sheer joy for me to have worked with and highly recommend her to any future Volvo purchaser!

xc60

Aug 21, 2013

Dealership was prompt, courteous and professional at all times along with providing a very good price that included all promotional programs available at the time. I would recommend this dealership to anyone interested in the purchase of a car.

jscianablo

Aug 16, 2013

The customer service at Karp was outstanding, I would recommend this dealership to anyone looking for an honest and friendly staff. I have been to many different dealerships, I have finally found one that I will continue to business with.

sdank

Aug 9, 2013

My experience purchasing my new Volvo was excellent. My salesperson (Lauren Lewis-Simmons) and sales manager (Vincent Villani) were very professional and made for a great experience. Lauren was extremely knowledgeable about the process and was very calm throughout even though I asked about different models and different avenues of leasing or financing. She and Vincent were able to guide and advise me on the different options. I also want to mention that all the staff, including Caterina Laforte and Tony Martinez made the purchase of this car enjoyable.

Volvowner

Aug 9, 2013

Car broke down.Car towed to Karp. Serpentine belt tensioner was broken, required replacement ($750). My mechanic told me to go to Karp because he couldn't do a complex job like this on a Volvo. Work was done on time, car is running well

jimandcathyh

Aug 4, 2013

We bought a new volvo XC-90. It was a great experience buying a car there. Everyone was very friendly, making sure we were being helped. All of our questions were answered well and the dealer was very open and honest about the car packages that could be offered. The showroom was great with a TV for the kids to watch, water, coffee, bagels etc. Everyone just seemed to want to make sure we had whatever we needed to make it a good experience. I would definitely recommend buying a car there to anyone.

wab626

Aug 3, 2013

Mark Menis was an excellent salesman. I drove out in my new car the same day! Everyone was friendly and extremely helpful. I highly recommend this dealership!!!

winnie747

Aug 2, 2013

Lauren is a great salesperson! Warm, friendly, knowledgable and was persistent without being pushy! Worked with me on getting the car I wanted and staying within the budget I had. I would gladly recommend Lauren and Karp Volvo to any of my friends or family looking for a car. I love my new S60! This is my third Volvo and I can already tell it will be my favorite! Thanks again for all of your hard work!Sincerely,Laurie Kotter DalyI also want to mention that Vincent and the rest of the Karp Volvo staff have created a really friendly and comfortable environment!

reneereg

Aug 2, 2013

As someone who had not owned or leased a car in 15 years, Bill was extremely helpful and patient. His follow up even after the car was delivered was outstanding.

majorjj

Aug 1, 2013

David Markowitz was a joy to work with. I feel he gave me a very fair deal on my new s60 and proceeded to follow up with a phone call to see how I liked the car and if I had any questions He delivered as promised. I would buy from David again

DulcieAA

Jul 26, 2013

Everyone at this dealership goes above and beyond to take care of every customer. They are always welcoming and helpful. Follow up after sales and service is outstanding.

dotan_ak

Jul 25, 2013

By far, this was the best car leasing experience for me! David made me feel comfortable and answered all of my questions while also providing additional details that I needed to know. Like David, Vincent was also very responsive whenever I called or visited the dealership. Lastly, working with Todd also proved to be a wonderful experience. No pushy sales/service people? That's my place! I am enjoying my new car and will definitely come back again when it's time for another vehicle. I highly recommend Karp Volvo.

PS80PS

Jul 23, 2013

I would like to take this opportunity to express my gratitude for the excellent customer service I receive when visiting Karp Volvo in Rockville Centre, NY. In 2007 I had my first experience from Karp Volvo leasing a new S40. I loved the car so much that I bought it once the lease matured. I kept the car and had it serviced by Karp Volvo until July 2013. I must say that I am a car person and have an antique Cadillac as well. I maintain my vehicles and give them great care. I also keep all my service records and receipts, so yes I am THAT guy. Many factors, and careful consideration are always "key" in my life. I have the pleasure to be attended to by the service dept. and sales team with each and every visit. Frank Moscati got me into my first Volvo and Michael Conway into my S60 I took delivery of today! The service I receive is truly amazing and consistent, especially when one considers how poor customer service has become. Tony Martinez, the sales manager is always professional and not only asks about my current Volvo, but also about any local car shows that I may be showing my classic car. He is truly sincere and remembers details. He has always been and continues to be appreciative of my business, even if I am just there for a routine oil-change. I find everyone at this location to be professional, gracious, and friendly. I refer to Tony Martinez to be Karp Volvo's "A-team". I am sure Michael Conway agrees. I, myself, work in the retail sales industry and pay attention to body language and morale. Its my opinion that Michael Conway, Bill, & Frank all were very pleased in helping me. This is rare, but yet obvious when employees are happy with upper management. I ask as a loyal Volvo driver that you commend and thank these individuals for their dedication to their job and the excellent service that they provide. I am grateful that I have a dealership that excels in customer service rather then feeling like another errand. Please offer my thanks for a job well done to the Karp Volvo team.Sincerely, Philip Satriano

Bobbito44

Jul 22, 2013

Lauren was wonderful. It was such a pleasure dealing with her. We have been to many dealerships over the years, but this experience was by far our best one.

mmc3

Jul 21, 2013

I'm a pre-owner Volvo client, I have a 2004 S40 and I decide to get a new car. I rated Karp Volvo the greatest car dealer and service around. They are excellent in explaining thing to you. They appears to be able to understand what you want and work with you. I will never buy any other car but a Volvo. Please keep up the good work , they are the best.

jschutz1

Jul 20, 2013

My latest experience with Karp Volvo working with David Markowitz was again an excellent experience> I have leased Volvo's from Karp for over 20 years and want everyone to know that they are professional in every way possible from sales to service. All my needs have always been taken care of by them and I highly recommend Karp Volvo to anyone looking to lease or buy a Volvo. My car was ordered and was ready for me in 2 days. David Markowitz explained everything I needed to do to complete the leasing program so there were no problems when I pick up the car.

carolderosa

Jul 20, 2013

We bought a XC60 because of the outstanding value and quality. We were so pleased with the car, the sales staff and the whole dealership that when my wife's car was totaled three months later we went right back there and bought here a XC90 because the staff there made it such a pleasant and successful experience.

estrels1

Jul 18, 2013

The customer service at this dealership is top notch. I will recommend Karp to all my friends and colleagues. Thank you for a wonderful experience.

ndima001

Jul 14, 2013

I would highly recommend Karp Volvo. Michael Conway was a pleasure to work with as he was extremely friendly, patient, helpful and knowledgeable. He was able to help me locate the car I was looking for with a reasonable price. I am extremely satisfied with my new S60.

bngwhite

Jul 7, 2013

We were most impressed with, Volvo Sales Consultant, Mark Menis. His warm and sincere personality made us feel comfortable while making Volvo our choice. Mr. Menis was fair, patient, honest and very professional. We plan to recommend Mark Menis to our family and friends in the future.

medycg

Jul 7, 2013

We have been with Volvo for more than 10 years and Liliana was the best sales consultant who took care of us. She was knowledgeable and listened to what we wanted. She took care of us from the beginning to the end of the lease process. I will recommend Liliana to all our friends.

Sherryberry68

Jul 1, 2013

Michael Conway made this experience a pleasure. He was extremely helpful and am thankful for his help. We will recommend this dealership to our friends and family.

hskeggs

Jun 28, 2013

My wife and I purchased a new 2013 Volvo XC 60 T6 from Karp Volvo on 6/27/13. We received excellant overall service from the Sales Representative,Edward Ferrari who spent two hours with us going over the paperwork and the vehicle upon delivery. The prior day we had met with the Business Manager,Dean Coleman who was very professional and went over the leasing details and additional products available to purchase. I would highly recommend Karp Volvo as a very reputable auto dealer to purchase a vehicle from.

vinc1213

Jun 25, 2013

I have to say that this was the most pleasurable experiences in getting into a new vehicle. As a previous Volvo owner we wanted to get back right into one due to its reliability and safety. When walking into Karp Volvo in Rockville Center they were extremely professional, courteous, friendly, and most importantly, sensitive to our wants/ needs both in type of car and what financially was suitable to my family. I worked with Lauren Lewis-Simmons my Sales Consultant who was extremely proficient in her job and explained the car in full detail.... it was as though she was reading my mind on questions that I wanted to ask. She was very thorough in all aspects > e.g. test drive, setting time aside to assist us, handling the paper work, contact with the insurance company, making sure the car was prepped in a timely manner, and going through/ teaching the vehicle options and set ups. Another person who I can highly commend was Vincent Villani the Volvo Asst. Sales Manager to execute the deal and made it happen. As many Car manufacturers have programs and incentives, sometimes those programs do not fit into what you are personally looking for, such as tenor of the deal, payment, and money out of pocket. Vincent Villani had worked his magic and customized a deal, with a tenor, a comfortable monthly payment and also made sure that the car was ready in a timely fashion. I have dealt with different Car Dealerships in the past and this is the first time that I didn't have to leave and search for a better deal.....THAT IN ITSELF SPEAKS FOR ITS SELF!!!!! Vincent Craca...new proud owner of a Volvo S60

sally0116

Jun 25, 2013

Looking to trade my car and lease the C70. My husband initally met with David and I came to view the car that same night. Fell in love immediatly with the C70. David was very professional, knowledgable,informative and friendly; even proposed a test drive. I was sold!What sold me was the "SAFTEY" that follow VOLVO's reputation. I immediatly met with the finance associate and next thing I knew I was scheduled for delivery. So excited!!!!! What intailly bought me back to KARP VOLVO was a few years prior I had leased an SAAB. Loved the car, the Loved the associates, Love what KARP represents.Thank you David and Associates for a great experience and I am sure in four years, I will return to drive off with a new car off the lot.Sally and Antoin BastaFreeport NY 11520

sheilaxc60

Jun 10, 2013

If you are looking for a Volvo, Karp Volvo is the place to go. I highly recommend this dealership because of their professionalism, the staff are courteous, they have a large selection of Volvo models. The environment and the staff are not intimidating and does not pressure their customers. Michael Conway was very helpful, knowledgeable, friendly, most of all, he was able to find me the dual tone interior that I was looking for that the other dealers were not able to do. I also was able to get a reasonable price and they are willing to work with your needs. Karp Volvo is highly recommended and ask for Michael Conway.

efrosmith

May 21, 2013

My husband and I recently bought a new Volvo 2013 XC70T6 to replace my 2007 Volvo that had been totaled in an accident. Our salesman, Eddie Ferrari, took excellent care of us and made the whole buying experience very pleasant. He was courteous and cheerful throughout our dealings with him.

arlukachik

May 4, 2013

The check engine light on my 99 S70 consistently went on as of 1/13. Ted and Mark did everything they could to resolve the issue mindful of cost. It took several trips working our way through the symptoms to resolve the problem. The trigger was typically a filling up. I picked the car up on Wednesday and filled up Wednesday night and the light has not appeared. I especially appreciated the check in's, the progress reports and their willingness to answer my questions.They are always very willing to work with my schedule in terms of dropping the car off or picking the car up. My previous service provider did not accomodate early or late pick-ups or drop-offs. Nor did they provide a courtesy car. Karp does an outstanding job servicing my car. And when I get to the place for purchasing a new car Karp will be my dealer of choice.

amhannon1

May 3, 2013

Bill McGarr was an excellent salesperson. We did not feel pressured yet he made all of our options and pricing very attractive. We leased a 2013 Volvo S60 and we are very satisified with the sales and service. Will recommend this dealership to other people.

CMTEPP

May 2, 2013

We have purchased our sixth Volvo from Karp, our newest, a 2013 XC60. Once again, Eddie Ferrari made the sales experiencean easy one- fair pricing, enthusiasm for and knowledge of all the latest features on this vehicle and willingness to accommodate usin any way possible. Eddie is most professional and is a pleasure to work with. He, at the sales end, and the service department ofKarp are the reasons we have returned to Karp throughout the past twenty-six years.

Cspaeth

Apr 21, 2013

The day I picked up my new XC60 I arrived at 10:30am (approximately). I finally left around 1:30pm. It took much too long to process my new vehicle. In my opinion, the paperwork should have been completed before my arrival.

EBanzali

Apr 8, 2013

David and Dean were absolutely amazing. They were patient friendly and very knowledgeable. Every question we had, they had a direct answer for us. I was actually surprised about how they acted towards me and my family. With going to other dealerships, every other car dealer I have dealt with seemed like they wanted to make an extra dollar at the customer's expense. David and Dean were genuine and they truly wanted to help us in every way. I would definitely go back to them and Karp Volvo. I will be telling everyone about my experience with the outstanding customer service that my family and I received.

EGUS

Apr 1, 2013

Vincent Villani was able to give me a great deal and was willing to work with me on the deal structure. I did not feel pressured and am happy with my decision. I would come back here again.

Rthorn9104

Mar 27, 2013

I went in to look at my options as my current lease was about to expire. They assisted me in getting a great deal on a new Volvo as well as assisting with terminating my current lease.

alongoria

Mar 27, 2013

We were greeted by a friendly and courteous staff. Our salesman, Bill McGarr, was professional, polite, and patient as we negotiated the best possible terms. Volvo had advertised a great deal in the newspaper but as often found the fine print provided many restrictions and conditions that would lure most people away from making a deal. However, we found Bill McGarr willing to work with us and help find a solution to a mutual and satisfactory agreement. Additionally, the sales concierge, Caterina LaForte and sales consultant, Liliana Gonzalez, were equally helpful and accommodating in assisting us return our previous lease-ending vehicle to a different dealer. You definitely get the sense of a family-owned business where everyone expresses a caring and friendly feeling toward the customer. They make you feel wanted and valued as opposed to the stoic and passionless sensation one may feel with a larger corporate establishment. This was our first time dealing with Karp Volvo and based on our early experience with them, we highly recommend them to those considering the lease and purchase of their next vehicle.

Cdonnelly63

Mar 17, 2013

Liliana was a delight to work with. She is very friendly, and professional and truly made my car leasing experience enjoyable and easy. I would highly recommend Liliana, Karp, and the Volvo S60!!

theatergal

Feb 23, 2013

From the moment we walked into Karp Volvo in Rockville Centre we were greeted by friendly people eager to help. You don't stand around waiting for someone to acknowledge you. We were directed to salesman, Michael Convoy, who was warm, friendly, knowledgeable, well-spoken and did not push, which is what we hate about going car shopping. On our visit Michael introduced us to Vincent Villani, one of the managers who ran the numbers for us. He said they would get back to us after they found out what our present car was worth. A few days later we were driving off the lot with a beautiful XC60 confident that it was the best deal we could make. My husband is now planning to return to this dealership when his lease is up. We were with our former dealer for 10 years and the people at Karp have made us new customers. I feel sure that I am driving a very safe, well-made car. Congrats to Karp Volvo for understanding cars and, more importantly, people.

Luckyboy

Feb 18, 2013

Ms. Gonzalez is an exceptional salesperson. She is professional, patient, as well as a very good communicator. She instructed me on how to use the Volvo S60 and how to setup the computerized radio and telephone system . She even said that I can call or stop in anytime if I needed her assistance with the car. I felt very comfortable having her as my salesperson and will certainly use her again in the future.

SandCastle430

Jan 24, 2013

Extremely knowledgeable Sales staff, very informative, accurate and a pleasure to do business with. Test drive was readily available. All around I had a pleasant experience with Dealership. All staff was very friendly. Nice showroom and presentation of vehicles was well done. Sales staff offered to have me come back for another quick car lesson after I purchased the car if I needed it. Also the Sales staff stayed past the closing hours to take care of me and was happy to do so. I've never seen this before - cuddos and thank you to Mr. Markowitz!!!

Violet63

Jan 23, 2013

David Markowitz was very knowledgeable about the features we were looking for. We were trading in an older Volvo to get the newer model. He spent time with us before, during and after the sale. As the new model had many different features ( iPhone connectione, etc.), David pateintly showed us the new features. He was courteous and efficient.

Magbobphyl

Jan 14, 2013

Everyone was very helpful and respectful. David worked well with me following the total loss of my previous Volvo. He also spent almost an hour teaching me the latest technology and gave me a rain check for any future lessons. I would receommend this dealership and especially Volvo to anyone. I would also highly recommend David as the sales representative.

chifanwong

Dec 18, 2012

Missing cpo report from when the car was purchased was finally received. Windshield leak corrected. Apparently a new windshield was installed, although with grease stains left on the a-pillar upholstery...Service manager was helpful in making sure things are fixed.Received free loaner car for the duration of the repair work. Service manager offered to have the car detailed due to melted chocolate residue left in the crevices of the center console from before the purchase. However, after the detailing the said chocolate residue still remains. I believe the detailers worked on the exterior and never got to the interior.

chasb2

Dec 12, 2012

This is the second Volvo I have purchased from Karp. (XC70 2008-XC70 2013).as far as the Service dept goes i have to say that I have always been treated with the utmost respect, have never been high pressured into purchasing anything other than what my visit to the service dept was for. the techs. always did the job right the first time, so no return trip for the same job. Waiting for my car was very comfortable and when Kathy was in the service area she always offered coffee or somthing to read, she is great.I have never waited a unreasonable time for service and when it was going to take a longer time to repair i was always offered a complimentry car or a ride to my train station.as far as my buying experience with David Markowitz is concerned i must give him an AAA+ rating. he is a professional in every rspect and his comunication on price and all other options availaqble are top shelf. When I picked up my 2013 XC 70 he patiently went through all the features with my wife and I so that there was no questions when he called us to ask if everything was good with the car and did we have any additionl questions.My car was delivered ahead of schedule,it was clean and topped off with a red bow on the dash, which i really thought was a nice touch.

goldy13

Dec 11, 2012

There is no short way to write this poor review so I will just write the facts. My poor review starts from the moment roadside assistance was called and to be fair, that portion of the service was contracted out, but Volvo itself needs to be accountable for their subcontractors. The towing company was over an hour late to get to the car that was broken down in a Target lot. After having been towed to Karp, it took them 2 hours to locate the car and another hour to find the key in the car. I was told the car was being diagnosed and they would get right back to me. A few hours later I call back and I am told they are still diagnosing the car and they will call me around 3 Oclock. After no call at 3, I call at 3:30 and they tell me it is still being diagnosed and I can have a loaner if I want. When I get there, I am told that the loaner is 18 dollars+ per day. I was always provided with a loaner from Enterprise, but I guess that is no longer policy.The next morning, I have to call again to find out that there is a steering column problem and they can repair it today and it will be $875. I ask if there is anything he can do with the price for a loyal customer and the fact that it is an older model car (2004). He says he will work with me. I approve the repair. I guess 10% is technically working with me, but with Nassau sales tax I saved about 12 dollars.Just over 1 day later, the check engine light comes on. It is riding fine, but I am concerned that since it just broke down, maybe there was an additional issue related to the service a day earlier, so I call the service department up and make an appointment to bring it in the next Saturday as neither my wife nor I can take more time off for the car. I arrived right after they opened and after no call for most of the morning again, I called to find out that again, it was being diagnosed and might not be until Monday so I needed to get a loaner again and pay for it. They lost the cover sheet that had my cell number on it so they were calling the wrong number all day trying to get in touch with me. I call first thing Tuesday morning to find out that my coils are misfiring and that I need new spark plugs. Total cost around 700-800 dollars to replace the coils and plugs. I asked how were these issues not diagnosed with last weeks day plus diagnosis did not pick up these problems? He said the check engine light was not on so they didnt know to check that. I said I would talk to my wife and get right back to them. At this point I am skeptical so I call back to tell him not to do anything with the car. On that call he proceeds to tell me that the car will also need front end work and a major service within the next five thousand miles. It will cost around three thousand dollars. Now I am no longer skeptical, I am downright suspicious. I tell him not to do anything with the car. My wife is coming to pick it up. When she gets there, he tells her he is surprised. Nobody has ever denied the service. They charged us the diagnosis fee and she left with the car. The next morning on her way to work, a screw falls out of the steering column and the body of the steering column comes apart.I take it to a Volvo specialist on the North Shore. He finds nothing wrong with the coils, and says even of there is a problem, chances are it is not with ALL of the coils. He replaces the spark plugs, re-fixes the steering column body and fixes a few other small things for me for just over 100 dollars. I can only imagine how much I was taken for on the other repairs that were done at Karp over the last few years. This has been price gouging at its very worst.

PRSchwartz

Dec 7, 2012

Well, remember the C70 that Eddie and Tony were able to get for us and we were so happy with? Sandy took care of it. We went back to Karp and asked Eddie and Tony to try to find us another one and they did and at the same cost as the first one! These guys are the most compassionate, amazing gentlemen to deal with. I recommend them without reservation.

jessdfedor

Dec 1, 2012

This was the worst experience I have ever had. When purchasing my Volvo, I was promised a free loaner car. When bringing my car in for maintenance or service, I was told to pay $20 for a loaner. Each time I dropped my car off, I had to argue with the service center and my car was always returned dirtier than I left it. I would NOT recommend this dealership to anyone. Worst experience EVER. We originally chose this dealership for the location, as it is so close to our house, but now we would rather drive over an hour to Volvoville for excellent service.

sandypinkus

Nov 27, 2012

I have been a Karp Volvo customer since 1992 and have always been treated well byanyone I have dealt with. Thanks for all the wonderful years.

Jon Morris

Nov 26, 2012

It was an absolute pleasure dealing with Liliana. I originally came in to Karp to get a comparison with BMW. My lease was ending with my BMW and I was planning on re-leasing with BMW. That was until I spoke with Liliana. Her professional approach and expertise had me sold. I would definitely recommend Karp to anyone who asks.Sincerely,Jonathan Morris

BradfordJacobs

Nov 10, 2012

This is our fifth car purchased from Karp Volvo and we are as happy with this experience as we were with the four previous purchases. The salesman, Eddie Ferrari, was truly exceptional. Our one year old car had been destroyed in a flood (hurricane Sandy) and we desperately needed a replacement car as soon as possible. Eddie went out of his way and contacted several sources and was able to find not only the same model with the same features, but even the same color which we wanted again. This was no small feat since cars after the hurricane have become quite scarce. The delivery of the car was also exceptional...Eddie showed us all the new features on the car and even programmed the blue tooth phone. My wife and I both felt very well taken care of. We will continue to be loyal Karp customers after all of these very positive experiences.

howie207

Nov 7, 2012

I RECENTLY CONTACTED KARP TO LEASE ANOTHER CAR...I HAD A PREVIOUS LEASE THRU THEM AND THE CAR WAS TOTALLED IN A FLOOD FROM SANDY...I COULD NOT POSSIBLY HAVE EVER HAD A BETTER EXPERIENCE IN DEALING WITH A CAR DEALER. MY PRIOR LEASE WAS A SUPER DEAL. WHEN I CALLED UP TO ASK IF I COULD GET ANOTHER XC70 LIKE THE ONE TOTALLED I WAS POLITELY TOLD THAT THAT WAS BASED ON A FACTORY OFFER THAT DOES NOT EXIST ANYMORE, AND THAT THAT LEASE WAS FAR MORE EXPENSIVE NOW. I EXPLAINED THAT I HAD TO TRY TO STAY AT ABOUT THE SAME PRICE, AS I HAD A VAST AMOUNT OF EXPENSES CAUSED BY THIS STORM DAMAGE. EDDIE WAS EXTREMELY PATIENT IN TRYING TO HELP AND SAID HE WOULD DO HIS BEST TO SEE WHAT HE COULD DO TO ASSIST ME. HE CALLED ME BACK WITHIN A COUPLE OF HOURS...HE FOUND ANOTHER SPECIAL PROMOTION, THIS TIME ON THE XC60 MODEL. HE WAS ABLE TO FIND A CAR WITH EVERYTHING THAT MY OTHER ONE HAD, EXCEPT IT WAS A 2013 XC60 INSTEAD OF THE 2012 XC70. HOWEVER, THE PRICE WAS $3000 MORE...EDDIE THEN DISCUSSED IT WITH THEIR SALES MANAGER TONY, AND GENERAL MANAGER TIM AND THEY SOMEHOW MANAGED TO GET THE PRICE AT THE SAME LEASE PAYMENT WITH THE SAME UP FRONT COSTS...HOW GREAT IS THAT????THEY COULDN'T HAVE BEEN NICER...WHEN I WENT TO SIGN ALL THE PAPERS, THEY WERE JUST THE NICEST BUNCH OF TRUE GENTLEMEN. THEY GOT THIS ALL DONE WITHIN 2 DAYS, SO MY RENTAL CAR COSTS WERE MINIMIZED... I CAN'T SAY ENOUGH GOOD THINGS ABOUT THESE PEOPLE. I GUESS IN THE TRAUMA OF ALL THAT HAS TAKEN PLACE WITH THE STORM DAMAGE, WHEN SOME BUSINESSES ARE SAID TO BE TAKING ADVANTAGE, THE KARP FOLKS ARE DOING JUST THE OPPOSITE, DOING WHAT THEY DO BEST...ENHANCING THEIR REPUTATION OF GOODWILL...ITS NO WONDER THEY ARE STILL THERE, OWNED BY THE SAME FAMILY AFTER ALL THIS TIME...MY SINCERE APPRECIATION GUYS.

TSpring

Oct 20, 2012

Eddie Ferrari is the reason that we keep going back to Karp Volvo. Eddie was able to find us a car and deliver it within 2 weeks. He is thoughtful, knowledgable, and a pleasure to work with. We would recommend Eddie and Karp Volvo without hesitation.

PRSchwartz

Oct 17, 2012

This is the third car we have purchased or leased from Karp. Eddie and Tony are a pleasure to deal with. Eddie made sure that we got the pre-owned C70 we bought in perfect condition. Wonderful dealership. I recommend them very highly.

EstelaAnderson299

Sep 30, 2012

The overall experience was easy and great. My husband and I were satisfied with the end result and would like to extend a special thank you to Ms. Liliana Gonzalez for being so patient with us and making the process smooth and enjoyable.

A.Persaud

Sep 24, 2012

Thank You Liliana for being attentive, professional and friendly. We are enjoying our new xc90 and the kids are having a blast with the entertainment system. You made our buying experience an enjoyable one and I will highly recommend you and Karp volvo to all of my friends and family. Again, thank you for your patience and time in showing us such a wonderful vehicle.

vmanning

Sep 17, 2012

David was extremely professional and easy to work with. I had a great experience buying my volvo. They explained everything to me. I am very happy that I bought from them and would recommend them to everyone.

deena.amatomccoy

Sep 13, 2012

Michael was not only accomodating, but went above and beyond to get my car serviced and completed within my timeframe. And I asked about an estimate on a cosmetic fix, and when I came back he had them fix it on him. It was above and beyond customer service I expected and reminded me why we coming back and why this is our third Volvo from this location.

benzanny

Aug 14, 2012

I had a great experience in purchasing my new Volvo at Karp Volvo. All of the employees I encountered while at the dealership were friendly and helpful. My salesperson, David Markowitz, was very knowledgeable, helpful and expedited the purchase quickly despite a few last minute changes. He came in on his day off and was easily reachable by telephone. I am looking forward to a continued positive relationship at Karp Volvo.

craig riedell

Aug 10, 2012

Everything went smooth.Its a great car and was very happy with the lease, you beat out the Audi convertable. The fact I came back says it all.

maindort

Aug 9, 2012

We received great and friendly service with Martin Almonte. He went the extra mile in every way to make sure we got the car we wanted. Couldn't be happier.

Liana2323

Aug 4, 2012

Martin got us a car in one day without any "bull". It was everything we wanted at agreat price. I love Volvo again and love the way Martin took excellent care of us.

cschlitt

Jul 21, 2012

This dealership was very friendly, knowledgable, and available. Any question we had during the decision process was answered promptly by a personal phone call. Sale Representative, David Markowitz, was extremely customer-oriented every step of the way! We are extremely satisfied with our new Volvo X90. We feel confident we made the right decision in selecting Karp to purchase our new car. It was a hassle-free environment and not intimidating or overwhelming. We assume their service department will be just as courteous and proficient.

corphanide

Jul 19, 2012

Michael answered my phonecall, answered all of my questions and the availability of the car I was looking for convinced me that I'll get the service I was looking for. Michael did a great job arraged for a test drive and in few ours I had my new car. This is a dealership that I will definitly recommend.

chenaj

Jul 14, 2012

The buying and delivery process went extremely well and I was extremely satisfied. David Markowitz was exceptional in all phases of the process. I plan to use Karp again and will recommend others to do same.

Agatewood

Jul 7, 2012

I had a great experience at this dealership because of the personal attention I received and David was phenomenal . He was patent , knowledgeable and understanding of my individual needs

NickyTheRoad

Jul 7, 2012

Went in based on a newspaper ad offering a $249/month lease on a S60. This was our first look at any brand and we ended up buying instead. Salesperson was friendly and very knowledgeable about the car and soon offered a test drive which we took. He wasn't a hard sell by any means - just clearly explained all of the features and buy/lease options. We had no intention of closing the deal that day but walked out owning a new Volvo.

dlynch1036

Jul 4, 2012

After dealing with another Volvo dealership where they tried the old bait and switch, it was nice to be treated respectfully and not have to run the gauntet of different people. I dealt with 1 person and came to terms in 5 minutes.The people at Karp were great to deal with.

dhjson

Jun 21, 2012

I spent over a month trying to decide exactly what I wanted: which volvo model, new vs. used, lease vs. purchase. David Markowitz was infinitely patient and good humored throughout the whole process. I never felt pressured or rushed to make a decision. On one occasion, I came back to look at a volvo C70 on his night off. I then had the good fortune of meeting Liliana. She graciously spent time with me and even took me for a test ride even though she knew that I had been working with David. Both of these individuals are assets to Karp Volvo.

buntyny

Jun 20, 2012

Both Martin and Tony were extremely polite and helpful. They did everything in their power to give us the deal we expected and then some. Leasing our new Volvo was actually a pleasurable experience.

svu

Jun 13, 2012

This is the fourth Volvo I have either bought or leased through Karp Volvo. The professionalism is unquestioned. The follow-through from start to finish was admirable, and the Karp team is ever attentive even after the sale was completed. It is obvious to me that Karp Volvo highly prioritizes long-term relationships with its customers, which is something I value and highly respect.I would certainly recommend Karp Volvo to friends and family.Well done.

Doug718

Jun 13, 2012

I arrived very late for my complimentary factory scheduled maintenance appointment (because of traffic)--and even though the technicians were packing up shop, they performed the service anyway. And the service department rep who helped me was extremely friendly and accommodating, and he immediately put me at ease. So when they asked me to write this review, I thought it was the least I could do. I will definitely return here for future service.

Perspicar

Jun 7, 2012

David Markowitz was quite professional and made the whole process a very good experience. I would both recommend him, and would buy from him again.

PickyOne

Jun 6, 2012

Easy buying experience...everybody was very friendly and helpful from start to finish. The Receptionist was great and keep the kids entertained...relieving a lot of stress. Our Saleman, Eric, was extremely knowledgable and professional...answered all of our questions honestly and throughly. He was very responsive and went out of his way to make sure everything went smoothly. He went as far as to even come in on his day off to make sure he personally delivered the car, when there was a scheduling conflict on my end and for that I am very appreciative. I have bought 3 Volvo's from another dealer on Long Island, but after my recent experience, Karp and Eric have gained a loyal customer.

sam41iam

Jun 6, 2012

Taking a car in for service in itself is usually a hassle, but this dealership and Mike in service was absolutely awesome. No hassles, quick service, great prices, all and all a great experience.

Toni B

Jun 5, 2012

Brought home my S60 today, you were right Martin, I absolutely love it! Martin made the experience less stressful, he was patient, friendly & very knowledgeable. Thank you for your help. I would recommend seeing him to anyone interested in buying a Volvo. I would also like to thank Tony Martinez, he was friendly & helpfull.

LisaJG

Jun 5, 2012

Michael Conway was an excellent salesperson. He was very knowledgeable and helpful with choosing the "right" car for me and deciding options. He was patient when explaining use of options. He personalized the experience bt placing a red bow in the car, which i truely appreciated. He even called to see If I was happy with my purchase a few days after I owned the car. I would highly recommend Karp Volvo and the sales person Michael Conway.

turbo91113

Jun 4, 2012

Overall dealer experience was fantastic! From the moment my family and I walked into the showroom (we were 1st time visitors) we were immediately treated like part of the Karp Family. Kathy Laforte, the Service Concierge was outstanding and our son felt instantly comfortable, so much so that he wanted to stay at the dealership with her while my wife and I test drive the S60. Wow, he's never done that before. Our sales consultant, David Markowitz was outstanding!!! He arranged a test drive in a model very similar to the one we were interested in and demonstrated all of the key features of the vehicle. We were sold, we went back to the dealership and made a deal. We talked to David about our preferences and David and Karp came up with an unbeatable price that we simply could not refuse, so we bought a car!On the delivery day, David thoroughly reviewed all of the features of our new car, setup the bluetooth connections for both of our phones and even demonstrated the City Safety automatic braking feature in the parking lot. So far we are really enjoying our new car and the whole Karp experience was amazing. So much so that we already referred a family friend to Karp Volvo.Bravo, David, Kathy, Tony Martinez, Ronnie Salas and the whole Karp Volvo Organization !!!!!

abroyt

Jun 3, 2012

Very friendly service, great attitude, great price. All questions answered, got the car I wanted. My old car was taken in trda-in, no problems.

rprosa1969

Jun 2, 2012

I was scheduled to repair the driver seat upholstery in my 2012 Volvo S60 on Friday, June 1, 2012. In addition for some reason I requested a loaner car when I made the service appointment in the previous month. However when I called to confirm my service appointment the service dept. had me scheduled to wait till the service was completed on my vehicle. Cmon re-upholstery of a drvier seat could take some time to be done correctly. Upon my arrival at KARP service department at 8AM I was told to ask for Michael Piscopo - Service Consultant. I explained my issue regarding the loaner car to Michael and he quickly arranged a loaner vechicle for me and an SUV - XC 90. Michael said my vehicle would be completed in the latter afternoon. I received a call from Michael at 3:30PM that my car was ready for pick-up. I was extremely satisfied when I looked at the new upholstery installed on my drivers seat - Looked exactly the same as when I originally picked up my new S60 a year ago. I would recommend dealing with Michael Piscopo when service is required on your Volvo vehicle. Michael is extremely professional and courteous and will get your service done in an efficient and effective manner.

bcarls

May 31, 2012

this has been one of the best service I ever had at this dealership. Everyone was very pleasant, friendly, and helpful. Starting from the gentleman who took my car & keys to Michael who wrote up the paperwork, to the gentleman who returned my car. Excellent service, I would recommend this to all.

unbridledhope

May 22, 2012

Juan Martin Almonte and Tony Martinez made leasing my new Volvo a very pleasant experiance. Juan was friendly and very knowledgable and answered all my questions. Juan followed up after I got my car to make sure everything was to my likeing . I would recommend Karp Dealer to my friends and family .

richkohn

May 19, 2012

Very satisfying, easy auto purchase. No high pressure, met my price and trade in requirements. Car delivered in excellent condition. Would recommend this dealership to friends.

Vaugn

May 17, 2012

My Volvo was being reparied at a local autobody shop.After several trips back to complete the work, I had it sent over to Karp Volvo to be checked out.I travel for work, and being safe in my travels is why I invested in a Volvo to begin with!When Michael called to let me know the "sound" I was concerned about was the natural way of the motor, and my car received a clear bill of health, I was thankful.The auto body had dropped off the car at Karp, when I picked up the car was my first personal expereince with Karp & Michael. It was effortless!I was greeted when I walked in the door, Michael explaned what transpired, and my car was delivered to the door.I actually asked Michael to come out to my car and listen with me to my concerns.He gently smiled, walked out with me to my car, and assured me all was normal.I am back in to feeling safe in my Volvo.I am considering a Volvo convertible, and most likely will take the hour drive from NJ to NY to work with the team at Karp.As Director of Sales, I know how important sincere customer concern and service it to all.It has value to the employees of a company, as they trust where they work, and of course it is priceless to me as a consumer.Peace,Vaugn Taylor

SusanGio

May 14, 2012

Sales man was very informative friendly and followed up with phone calls. Very nice experience Would recommend dealer to my friends and family. Thank you very much

lifeisgood111

May 13, 2012

Mike is the best sales person I have ever met. He has been very patient with me by answering all my questions. I was not sure about checking the blind spot of the car, and wanted to test drive the car again, and Mike without any hesitation went with me for second time of testing driving. He has always wanted to ensure that I am comfortable with the car before making a decision. He is not pushy at all. Mike is very professional and knows the cars very well. He treats his customer with respect. I would highly recommend him to anyone.

bpalisoc

May 13, 2012

Martin was so helpful in making sure we got an incredible deal! Never thought I would be driving a Volvo but I am!Thank you.

tww

May 12, 2012

Eddie, Eric, Tony and Tim gave us great service when we bought our sixth Volvo from Karp Volvo. As always they were courteous, knowledgeable and made buying a car an easy and enjoyable experience. The showroom experience and test drives were informative and helped us decide which model to choose. We got a great price and were happy with how easily our trade in and new purchase went. We would highly recommend this team to work with when visting Karp Volvo.

Andysr

May 10, 2012

All my years buying 6 New Cars, David is the first sale that works with you and your buying needs. I was very pleased with David,

pgioello

May 10, 2012

This is my third car and I was very happy with Eddie's assistance, professionalism and how responsive he was given his busy schedule. Karp Volvo was extremely clean and I was never ignored. Eddie will go above and beyond your expectations. If you are looking to buy a car from someone who is honest--you should go to Karp. Service Center is also very prompt and corteous and I always feel that my problems are being resolved at the most cost effective price. No complaints at all with Karp Volvo.

jheltzer

May 8, 2012

The service I received at Karp Volvo was wonderful. All of the information regarding the car I was interested in and leased was explained to me clearly and thoroughly. My salesman was friendly and informative.

AEB152

May 8, 2012

I have been a customer of Karp for many years and have been extremely satisfied with the sales and service staff. They continue to be friendly and professional. I always recommend this dealership to others.

RLHubsher

May 7, 2012

I had a wonderful experience. Everyone treated me well and was willing to answerall my questions. I recommend buying a car from Karp Volvo.

cbruno223

May 7, 2012

I leased my Volvo S40 car from Mike in 2009. He was wonderful! He was thorough and patient when it came to all of the details. This was my first lease and he guided me through every step and answered every single question I had. When my lease was up recently, I was thinking of leaving volvo but I couldn't resist the new Volvo S60. The car is beautiful and the service I received from Mike stood out in my mind. Where other dealers were rude or impatient, Mike's superior customer service was a big part of why I chose to go back to Karp. Mike treats every customer with respect and he gives you the time you need to make a deicison. I would highly recommend him and I know I will return to Karp in the future!

Didimurph

May 1, 2012

A very positive experience so far! David spent a lot of time with me answering my questions and explaining how my car works and working towards a very favorable conclusion.

jcasel

May 1, 2012

My Audi was coming off lease, and the good reviews I was reading about the s60 coupled with their "conquest discount" to owners of Audi, BMW, etc. made Volvo the only other car I was considering besides another Audi. I walked into Karp one evening, and David was straighforward, professional, very knowledgaeble and not pushy. The deal was essentially made that night in less than 20 minutes. David made the entire transaction very easy. Car was delivered as promised. I highly recommend David. This is my first experience with Karp, but so far I can see why I will be a customer for many years to come. Jerry Casel

heartofny

Apr 29, 2012

We keep returning to Karp Volvo everytime we need a new car. The atmosphere is very professional no matter who we have dealt with. We just took delivery of the third Volvo we have had the good fortune to get at Karp. Our sales consultant, Michael Conway, more than exemplifies the courtesy, care for the customer's needs, and in depth product knowledge we have come to expect at Karp. We received a complete explanation of our deal, the car specifics, and the financing available. With Karp, you can rely on their word, which is why we keep going back. As for the Service Department, they too are knowledgeable and reliable.

mackaren510

Apr 29, 2012

Working with Frank at Karp Volvo was the best buying experience we've ever had when buying a new car (and we've bought a number of them). It's not just about being friendly, but rather knowing how and what to talk about with your customer -- Frank was definitely on. He's was very informative and never pushy with his information. The total experience also continued with the after-market sales and we truly enjoyed working with Ron as well who helped us select the best options to complete the deal.The day of delivery Frank was there to help us navigate all the new technology and features. We had such a good time at Karp that we didn't want to drive away in our new car just yet. But we did, and we're loving our new ride.

william magill

Apr 29, 2012

This dealership by far makes you feel very comfortable throughout the entire buying/ leasing process. There is never any pressure what so ever,only excellent and professional service from the staff, willing to help answer all questions you may have making such a large purchase. My salesman, Mr. Frank Moscati, was extremely informative about the Volvo products available, that's why I am a repeat customer of his.

Floshell

Apr 25, 2012

I had done my research, narrowed my selections, done two test drives at different competitiors. Then I tooled into Karp on my scooter. Loved the totally relaxed atmosphere and the informed, friendly, compassionate assistance provided by Mike Conway. As a veteran service manager, I know good customer service when I see it. Straight forward answers and information from Mike really made a daunting decision seem like a piece of cake. With Mike's help, my dream car became my new comfortable reality. No press, no stress. Just Luvin' my new ride.Karp Auto- Volvo....feels like home.

ablb52324

Apr 24, 2012

We have had the extreme pleasure of working with Frank Moscati on our last 3 leases with Karp Volvo. Frank is knowledgeable, personable, reasonable and accommodating; the epitome of a sales consultant. He is a gentleman who works with a customer and behalf of his employer to achieve a result in the mutual interest of both parties.

Matilda3

Apr 21, 2012

We are long time Volvo customers. Frank Moscati has helped us with our last three Volvos. Always professional and courteous we never leave the dealership feeling we've missed something about the new car. Frank takes the time to make sure we're 100% satisfied and that is the reason we come back to Karp Volvo and Frank Moscati.

Jimryan

Apr 18, 2012

Great experience, as always. We've been coming to Karp since 1985, purchasing/leasing about 8 cars. The most professional sales & service staff we've ever been associated with. Reliable, friendly, we're treated like family.

Charles J. Lyons

Apr 16, 2012

This is our second lease with Frank Moscati at Karp Volvo. Just like our first lease, Frank was extremely service oriented and wanted us to have another favorable lease experience. Frank is a very knowledgable and courteous no-pressure salesman. I would recommend Frank to all family and friends looking for a Volvo vehicle.

Linda Bartley

Apr 15, 2012

Martin was very helpful and friendly. He told me a volvo is one of the better cars to own and that I would not regret my choice.

drabk74

Apr 5, 2012

Great experience!!! My 3rd car from karp. I highly reccommend the to my friends and family. Drives great, and so excited to getit in only 2 weeks. David was very helpful.

hf

Apr 4, 2012

I bought my SAAB to Karp Auto for major repairs. Karp did a wonderful job with the repair. I had a year left on my SAAB lease and was very worried that I would have trouble getting service and repairs for the remainder of my lease.While at KARP, I met Frank Moscati. He was very professional and listened to my concerns and addressed all of them.I exchanged my SAAB for a new VOLVO and am extremely happy with Frank and the entire KARP staff.For the record, I will definitely be doing business with Frank Moscati and Karp Auto in the future and will recommend this dealership and sales person to all my friends and family.

R_C_P75

Apr 3, 2012

My experience with Karp automotive sales department was truly pleasant This was the best car buying/leasing experience I have ever had. Frank moscoti and the staff of Karp auto made the process easy. They were well informed and handled every aspect of the process with extreme professionalism. I would recommend this Volvo dealership to anyone who still values great customer service.

vahicks

Apr 2, 2012

This is my 3rd Volvo and so far I am very satisfied with your product. Martin and Tony was very helpful in expediting this sale and worked with me diligently until the sale was finalized.

Lihanso

Mar 30, 2012

Every question was answered. Friendly and compassionate service is what I received rather than pushy and aggressive. I have been to many dealerships (all makes not just Volvo) and have not experienced the feeling of being with family as I had at Karp Volvo. I feel comfortable, not skeptical, should I need assistance for ANYTHING, I know I can call anyone and be helped.

donf190

Mar 29, 2012

frank made the process of leasing a new volvo much easier then it has ever been for us.he was easy to deal with, honest, explained everything to us, so much so we signed on the first day we met him....this has never happened before.

RLC464

Mar 29, 2012

Our overall experience at Karp was excellent. The staff were all friendly and welcoming. Our salesman, Frank Moscati made the whole buying process easy and straightforward. Frank was friendly, courteous, very attentive to our needs, and worked with us to get the car we wanted at the best price possible. He was very knowledgeable about the S60, and took the time to answer our questions and concerns while never pushing the sale. We would highly recommend Karp Volvo and Frank Mosacati because they make you feel comfortable and take the time to listen to your wants and needs while never trying to sell you something you don't want. We are now the proud owners of our first Volvo. Thank you to Karp and Frank for the wonderful service and making our buying experience such a pleasant one.

readteach32

Mar 28, 2012

When my family and I first entered the dealer, we were greeted with friendly, welcoming Hello's. We were then introduced to Michael Conway. We met him for the first time but felt like we knew him for 100 years! He was awesome. We explained to him that our lease on our second Volvo XC90 was coming to an end and were interested in getting a new one. We went over what we wanted with him. And we left. He was not pushy at all and we loved that!!! We went home and thought about it! We were not 100% sure we wanted another Volvo or wanted a change. The next morning when we were planning to call Michael with some more questions the phone rang. My husband talked to him on the phone. Our decision was made. He was great! He got us a GREAT Deal!!! When we picked up the car, everything was ready. There was nothing Michael missed! This is our third Volvo. This is the first time starting our lease with KARP. We always used KARP for service, which is also fantastic. And that is why we decided to go there to look at the Volvo's this time! Our overall experience with the Dealer was awesome! Michael Conway is a GREAT salesman!! I would recommend him to anyone I know interested in Volvo!

Sonia Borra M.D.

Mar 26, 2012

Karp has always provide the best service so I came back for my #8th Volvo. Mr Moscati was courteous, efficient and knew the new vehicle well ,so he provided an excellent explanation of the new features.

mlace

Mar 24, 2012

This was by far the best new car buying experience ever. As soon as my wife and I entered the karp Volvo showroom we were greeted by the 1st person there ( turned out to be their finance guy),and he immediately introduced us to Eric Tambini after asking to test drive the S60 T5. Eric ,turned out to be a real professional, gave us all information we asked for,no typical salesmen BS and after the test drive even though we made it clear that we are not yet ready to make any decision and asked if he could physicality show us an S60 T5 with a Beech wood interior, he drove us over two miles to their inventory lot,spent all the time needed searching until he located the car that actually met all our requirements of first choice color and options . We now expressed interest in possibly making a decision after all and when we got back to the showroom Eric spent less then 60 seconds with his Sales manager and came back with a price that I knew was as good as it can get (having previously investigated with other dealers and researched the MSRP and fair market price at Edmunds and Kelly book ) .The rest of the process was a pleasure ,Eric had the car ready for us less then 3 hours later after my wife and I returned from our appointment in the city. it's now a little over 2 weeks ,already have about 1,200 mile ,love the car ,had several follow up calls from Eric ,what else can I say .I definitely recommend both karp and Eric

lowy

Mar 24, 2012

My wife and I have chosen Karp volvo for the past 12 years. Frank was very cooperative in helping us through the selection process and negotiating the deal. When it comes to choosing a dealership the key is Service. Karp has proven itself over and over again. An example was last year when my windshield wipers stopped working on a saturday morning. I called the service dept. and explained my situation. By noon I was on my way with a brand new wiper motor.

sophiarh

Mar 22, 2012

The staff was courteous, professional, and helpful. Frank helped me out of my lease on my old car early and had me in my new car in about 1 week. I thought it would be another month or 2 before that would happen. Frank went through all of the car's features with me, was available in his office and by phone to answer any questions, and made me feel that the staff at Karp will be there to help me through the rest of my time with my new S60, as well as my future Volvos.

hzimmelman

Mar 18, 2012

The service we have been receiving over the years at Karp has been outstanding. They care about their customers and try to please in every way.

marieg877

Mar 15, 2012

David was curtious, non pushy, and helpful in making our new car purchase as pleasurable as can be imagined. He is a credit to your dealership and should be rewarded accordingly. David really tried in every way to make us comfortable with our new vehicle. He also took the time to review the vehicle in depth with us and answered any questions that we had. His follow up throughout the process should also be commendably noted as well. We look forward to referring him future clients and doing business with the Karp Auto Group in the future.Once again we Thank you for your service and look forward to doing future business with Karp Auto.

pclpnyc

Mar 7, 2012

I had a great experience leasing my 2012 Volvo S60 T5 w Frank Moscati. He was very friendly, answered all of my questions and made sure I was comfortable throughout the entire process. He gave me an extremely competitive deal that I could not find elsewhere. I would highly recommend him to anyone interested in a Volvo. In addition to its excellent safety profile, I love how the design of my car is sleek, modern and sexy.

srwilsusen

Mar 5, 2012

We recently traded in our old car and purchased a 2010 Volvo S40. Eric worked with us and hit our reasonable price point without any uncomfortable haggling. He also helped us identify the best car based on our unique idiosyncrasies and needs. He was professional, friendly and honest throughout the process. Unfortunately, used car salesman often earn the bad reputation that they've accumulated over the years however, Eric truly is one of the good ones. My wife had never purchased a car from a dealership before and Eric made her feel comfortable, and frankly excited about the process throughout. I cannot recommend him highly enough and I look forward to making a subsequent car purchase with Eric at Karp Volvo in the future. Thanks for the great experience!

shale32

Mar 4, 2012

I leased an XC60 about two years ago from Karp Auto. My salesman was Frank Moscati who has fantastic. Very knowledgeable, friendly and willing to work to get the best deal for me( and sale for him). Franks professionalism continued after our purchase. We experienced some mechanical problems with the XC60 throughout our lease and were not happy with the results from the service department. Frank was always on top of any questions or concerns I had and was in contact with service throughout the process for us. Despite our bad experience with their service department, Franks "above and beyond" approach to sales convinced us to return to Karp for a new lease. I would highly recommend Frank as a salesman and Karp as a source of your new volvo. Hopefully they get their act together over in the service department.

lilianagiametta

Mar 3, 2012

Liliana was friendly, professional, and her quality of work was great. My husband and I were pleased with the attention she showed to us.Definitely, I will recommend this dealer and/or sales person.

greenmiche

Feb 29, 2012

I just leased my second car from Karp Volvo, Frank Moscati was able to get me the best price. Both the Sales and Service Department are professional and courteous.

564west

Feb 29, 2012

David was very helpful in our purchase. He really took his time to explain the options and benefits.The personal touch helped (I was all ready sold) Thankyou and our regards John

shellita

Feb 24, 2012

I have been looking at the Volvo C70 for about two years, when I finally decided to "go for it" a friend recommended that I go to Karp Volvo for my purchase. David Markowitz assisted with the test drive, addressed my concerns and answered all of my questions. He even assisted when I came for a second look and to check out the seat settings. He was so helpful, friendly and knowledgeableeven giving me a call on the morning of my pickup to see if I was getting excited (I thought this was an excellent personal touch and great customer service). David took his time to orient me to my new vehicle and even linked my phone to the bluetooth. I felt confident that I had made the right choice of both dealership and vehicle. I must say, I had a great experience at Karp Volvo and I love my new Volvo C70. I would recommend Karp to any of my friends, without reservation.

agrodin

Feb 24, 2012

Simply, this was the best dealership experience I have had in over 40 years of car buying. No stress, no surprises, Eddie worked with me at my own pace and allowed me to get the car that most suited me. On delivery, he took all the time necessary for me to understand what I was getting. I highly reccomend him.

eddon44

Feb 20, 2012

The atmosphere and the purchase of finding the car, model, and color was very pleasant, and hassle-free. Futhermore, the dealer showed a lot of patience and persistence to help find the specific car we wanted and waited til we were ready and worked with us consistently throughout the process. They also took care of all of the details, and did everything they could to put us in the car that we wanted.

tharnick

Feb 17, 2012

An excellent experience, from Catarina to Mike to the manager, everything went smooth. I was in the show room for too many hours, but everyone was very nice.

thaler

Feb 14, 2012

Karp Volvo is by far one of the best dealerships we've ever dealt with. First of all, the management team, is so professional that you believe you are being treated like "special family". The showroom is immaculate and extremely professional, as is there service department. When we have had cars serviced prior to the sale of this new car, the service department has always exceeded our expectations of promptness as far as when the car would be ready.Our salesman, Frank Moscati, is not at all your tipical car salesman. He truly knows his stuff and loves what he does. He is not at all pushy and just wants to make sure you are getting what you want and need in a car. Frank is very sharp with his pricing and really takes care of his customers. He never forgets a name or a face, or your story associated with you. He instantly becomes your friend - honest, caring and trustworthy.We have always been a little sceptical of many car dealerships and car salespeople, however, Frank Moscati & Karp Volvo are truly wonderful to deal with from the minute you walk in to the showroom to the day you turn in your car for a new one! We are repeat customers several times over already because they are truly top rate!

appreciation

Feb 11, 2012

My experience at Karp Volvo surpassed all my expectations. David Markowitz offers a brilliant consultative sales approach quickly identifying the needs of his clients and addressing them to complete satisfaction. I tend to get overwhelmed with the decision making process. Had it not been for the patience, knowledge and timeliness of David, I would not have been enjoying my sporty new Volvo today. I already have recommended him to colleagues and deeply appreciate all the time he dedicated to my rather long sales cycle. He is truly one of a kind, an asset to any organization. Thank you David Karp and thank you David Markowitz!!!

abgershlak

Feb 2, 2012

Our recent experience with Karp Automotive and David Markowitz leasing a new Volvo C70 convertible was exceptional in every way.Every aspect of the experience was performed in a truly customer focused and professional way.Mr Markowitz was a great listener as we expressed our needs and he responded to them in an informative,complete and respectful manner.He guided us through the buying process without exerting any pressure whatsoever always focusing on our needs and helping us make the best decision for us.His follow up skills were terrific.He always did what he said he would do whether that was at the beginning,mnid point or the end of the process right up until delivery of the vehicle and post delivery.There wre never any surprises.We now have had our new vehicle for several weeks and are thrilled with it.This is in large part due to Mr. Markowitz's treatment of us.I would enthusiastically recommend both Mr.Markowitz and Karp to anyone interested in buying or leasing a new vehicle.

pwallen

Feb 1, 2012

Karp Auto is great, both this time and last. Dave Markowitz was warm, friendly and efficient. The price of the S80 was fair and the car had less miles then others for the same price. The car was delivered in excellent condition and Dave gave my wife a complete overview. I would recommend Karp to friends and family.

Sherryberry68

Jan 31, 2012

Michael Conway was such a pleasure to deal with. He was very knowledgable about the vehicle and explained every thing to us. Outstanding customer service

Xchristinex13

Jan 26, 2012

Karp dealership was a pleasure to do business with they were very helpful and wanted to make sure our car buying experience was as enjoyable as possible. I would recommend my friends and family to purchase vehicles from Karp Volvo and ask for frank moscati or any of the friendly dealers when buying a car here. They were all so nice and helpful! Thankyou so much for making this experience a pleasurable one.

vowner

Jan 25, 2012

From our first phone call to Frank at Karp Volvo our experience was very pleasant and professional. He helped us lease a beautiful car that met everything we were looking for and helped us keep within the budget we needed to stay in. The transaction from start to finish was smooth and stressfree. We would definitely recommend Frank and Karp Volvo as a trustworthy and first rate salesman and dealership.

bark11

Jan 23, 2012

The experience was superior all around. The person we dealt with, Frank Moscati was professional, knowledgeable, and very accommodating. The wait time was minimal and we got exactly what we wanted at a fair price.

bikefre69

Jan 17, 2012

This is the second car we purchased working with Mike, our 3rd from Karp Volvo.We decided to go to Volvo after unpleasant experiences with Nissan & Suburu. We never owned a Volvo before & we love its performance. We met Mike the second time, I wanted to drive a car for 1/2 a day because I had made an error buying the Nissan. Mike arranged that for me, I liked the S80 and purchased one with more features because I had the opportunity to be in it for a while. He was so helpful with great knowledge, did not rush us in any way. We made our choice and Mike had it delivered exactly when we had agreed. He reviewed the features & we love the car. We still own it and it is an excellent auto.We were in the market for a new car again, we went looking specifically for Mike as he is the type of sales person you want to work with. We went on his day off, another person offered us information nicely, but we came back the next day when Mike was there. We were interested in the XC60. We made an appointment with Mike, he was there ready with the information, he is very pleasant to speak with in a general sense. Answers all questions and with the first sales (the S80) followed up by phone to see if all was okay. We purchased the XC60, picked it up this evening. Mike had to go out of his way to get this done due to an error on our part with paperwork, he did it willingly, correctly and efficiently. Karp Volvo is very fortunate to have Mike! Another plus is he never forgets your name, that is impressive!One thing we have always disliked about Nissan car salesman is their rush to sell, get you out the door and on to the next person, then you can never find them again. That was not our experience, Mike does not rush and offers all the time you need to make an informed decision. Generally my friends have never heard of a car salesperson with such decency, I recommend him often. Thank youKaren & Fred Erskine Contact us any time for a recommendation!

carlleung

Jan 16, 2012

I brought my Volvo S60 here at Karp. Eddie is my salesman. He is knowledgeable and patient. Also the receptionist, Kathy, is very nice. I definitely will go there again.

voyfam

Jan 10, 2012

This was the most pleasurable, smooth and easy purchasing experience ever! Eddie Ferrari came off like family right away. He was recommended to us and we will DEFINITELY refer him to our family and friends. Thank you so much for your time and efforts! Volvo for life!Melissa and Ed Voyer

cgrodzki

Jan 7, 2012

We have been dealing with Karp Volvo since 2007. Everyone is knowledgeable, friendly and can't do enough for you. Michael Conway is an excellent salesman. He knows everything about the Volvo product. He guided us and helped us pick a beautiful 2012 XC-70 to fit our needs. We couldn't be more satisfied. The service department is also excellent and very thorough. They treat everyone as though they are in the Karp family.

cathy russ

Jan 5, 2012

The reasons I have given the rating that I have is because Karp volvo gave me the best price for the car. In addition, the staff and salesman were all friendly and helpful.

dkotcher

Dec 30, 2011

Eddie,I appreciate your e-mail. EJ is loving the car and right now I don't think he needs anything.I would also like to wish you and your family a very Happy and Healthy New Year!On another note, I just want to thank you for all of your help getting my son into his brand-new S 60. I know that we put you in a somewhat awkward situation when we wanted you to be our sales person. Your professionalism and expertise were exactly the reason we wanted to go through you. You epitomize the "Karp way" of doing business. There is a good reason why you have been with the Karp organization for so long, you are good at what you do and take pride in your work. Believe me, it shows. It is very easy to be a loyal customer when I know that we will be dealing with people like you and Karp Volvo. As a former salesperson and business owner, I appreciate your knowledge and passion for the product you sell. I'm sure that your other customers feel that come across the desk like we did.Again, Happy New Year to you and your family as well as everyone at the Karp organization.Thanks again,Danny

Anna2011

Dec 24, 2011

David Markowitz is a wonderful salesperson. He made our experience very pleasant. He is one of the most professional and ethical salesperson that we ever met. He took time to go over all the details of our transaction. We love our new Volvo S60 and would definitely recommend David and Karp Volvo!Anna and Tom

marklloyd

Dec 15, 2011

Regarding overseas delivery program, highly highly recommend it. Frank was upfront and sincere in explaing the program, coordinating the experience and helping us select the vehicle options suitable for our needs. Would have no problem recommending Frank to a family member or friend.

Linda444

Dec 14, 2011

Michael Conway is one of the most honest, understanding, kind and ethical car salesman that I have ever had the pleasure of working with. I was treated as if I were family and the entire process of buying a car was made so easy. I originally went to Karp to purchase a used car for my son. After sitting with Michael, calling him and he always being available for any concerns or questions, I not only bought my son a brand new car, but I traded in my 2008 XC90 for a brand new 2012 XC90. Michael explained things simply and made me feel comfortable with all my decisions. I have referred 2 other people to Karp Volvo since my positive experience and they too are thilled with Karp, but expecially Michael Conway who is an excellent spokesperson for the Karp name and the Volvo product. I can't say enough good things about this gentleman. I would recommend anyone looking for a car to call him, sit with him, ask questions and see that buying a car CAN be a good experience.Dr. L. Finneran

haemdai Mahadeo

Dec 13, 2011

David was very friendly towards my son and I. He treated us like family. He told us all we kneed to know, which made it very easy for us to make the right choice.

Isaac Young

Dec 13, 2011

Frank Moscati is the consummate professional. When I first met him at Karp Volvo in 2008 I knew right away he's wasn't "your father's car salesman" , in fact, he does not even come off as a salesman. He immediately puts the customer at ease with his warm, professional manner. His knowledge of the product is second to none. He does not try to cajole, force or push a sale on the customer. He is a valueable asset to Karp Volvo as well as to his many loyal customers of which I am one. I hope to buy from him again when my new lease is up in four years.

mmurt516

Dec 12, 2011

I have been a customer of Karp Volvo/Saab for 3 vehicles so far and have never walked away dis-satisfied. Frank Moscati is very knowledgeable about all makes and models of Volvo as well as the various products and services Karp has to offer. It is always a pleasurable experience purchase a new vehicle. Past experiences of other dealerships felt as if once you signed the paperwork the relationship ends and its on to the next customer. With Karp it is a relationship that continues throughout your ownership of your vehicle. Karp's service record is impeccable and they are always willing to make the visit as easy and convenient as possible. All staff members on both sides make you feel at home and confident you are making the right choices. I have recommended Karp to numerous friends and family member and will continue to do so in the future.

howie207

Dec 8, 2011

I contacted this dealership regarding leasing a new car. I had dealt with them before and had been pleased enough to recommend them to others, I had forgotten how stress-free dealing with the right people at the right dealership could be, Eddie Ferrari has been an extremely cordial gentleman to deal with thru the whole transaction,,,The sales manager was very pleasant as well, and the Finance manager Ron, was a great guy to deal with also,,In all, none of the stresses that one hears about in buying or leasing a car were seen here,at least to me. This has also been the experience of others I know have dealt with this dealership. It is no wonder that after over 50 years, they are still family owned and its obvious that they do care...For me they have made the challenge of selecting and leasing a new car the enjoyable experience it should be, Eddie went out of his way to explain everything and there was no pressure there. and despite all that, I got a super price, not offered anywhere else. It is quite obvious that the Karp family have set a tone, and that is conveyed thru their sales team that the customer really does matter to them, Thanks for making my experience an exjoyable one.Update, on delivery,,,everything promised over the phone and in person was exactly what I got!!! no hassle, no debates, everything went thru so smoooothly,,,Eddie spent quite a bit of time explaining all the upgrades in this new model vs., my prior one,,Frank linked my cell phone to the Bluetooth in the car, and the Sales Manager and one of the owners went as far as to thank me for my purchase,,,What more could anyoone ask for...

drgwest34

Dec 6, 2011

A very trustworthy dealership. have leased vehicles from Karp previously and as i was deciding to get a car again they seemed the logical starting point. They're helpful, not pushy and make you feel comfortable. And once you come back for service and other needs they are always accommodating.

Terrecita Watkis

Dec 6, 2011

I have been doing business with this dealership for over 20 years and have always been satisfied with their attention to details and service. I wouldn't hesitate to recommend Karp to any of my family and friends.

RatedR99

Dec 2, 2011

Emailed Karp about XC60 and Frank Moscati called about my inquiry. He gave me a great deal on the car I decided on. He was the only dealer to give me such a competitive quote that I really didn't have to look much further. He wasn't pushy at all and took the time to go over all the minor details that go into this type of transaction, unlike some of the other dealerships I was dealing with at the time. The entire process was seamless and was handled expeditiously. Would absolutely do business with him again and refer anyone I know in the market for a Volvo. Karp is the place to go if you're looking for a Volvo and Frank is the man to see.

Diane Zaretsky

Dec 2, 2011

This is the 4th car that I have leased from Karp.Both David and Tony were friendly and cordial. They listened to what I had to say and tried to satisfy what I was looking for. I appreciated the fact that David spent a considerable time with me going over the car inside and out. I consider this to be a positive experience. I am happy to continue to be Karp Volvo customer.

LHR

Dec 1, 2011

This is the second new car I have leased from Karp Volvo in the past 3 years (an S40 and now an XC60) and my experiences both times were wonderful. I come from a long line of Volvo owners, with my family purchasing and/or leasing 20+ cars over the course of 30+ years from Karp. Each time I have gone into the dealership I have been met with a friendly face and top-rate service. Frank made sure I was getting exactly what I wanted and Eric's delivery of the car ensured that I understood all of the nuances of my new XC60. Tim and Tony were also extremely helpful and good natured throughout the entire process, making sure I got the best deal possible. I highly recommend the team at Karp Volvo. They truly make you feel like a part of the family!

pdorin1

Dec 1, 2011

I have been a Karp Saab customer for several years and just leased my first Volvo. Eric Tambini made the experinece of leasing the Volvo as seemless as possible. I kept asking him, "Is that all?" No problems, no issues, just service. We did most of the groundwork via email. All I had to do is walk in and sign my name a few times. The price was about as fair and competitive as you can get -- with a few extra things thrown in. The car drove beautifully. I haven't used the service department as yet so I gave "quality of work" only a "good" evaluation. Since it's Karp, I'm sure it will be higher than that. I would not hesitate to recommend Eric and Karp especially if you like a lot of hand-holding (professionally speaking!). Eric went out of his way to provide explanations and assistance. Even though I had worked with some of the Karp folks on the Saab side, everyone on the Volvo side was introduced and provided a warm welcome. Nice, professional and "comfortable" interaction. Maybe they'd like to teach a course on customer service!!!

MK11050

Dec 1, 2011

We highly recommend Karp Volvo, and in particular Frank Moscati. He got us a great deal on a new XC90. He was kind and courteous and very attentive to our needs. This was the second XC90 we got through Frank. Karp provided great services when they were needed, and helped us tremendously when we were returning our old XC90. Again, we highly recommend Karp and, especially, Frank Moscati.

NickIvona

Nov 29, 2011

We just got our XC90 last week.Our dealer was Frank Moscati.He provided excellent service and was very knowledgable. Doing business with him was a pleasure. We were finishing Honda Pilot lease, they returned for us the old car to the Honda dealter and saved us time.My husband and I both appreciated that. Thanks Again.

beareed

Nov 21, 2011

Frank provided excellent service,excellent follow up and was very knowledgable in dealing with Fleet vehicles. He made the process very easy and I would definitely recommend both Karp Volvo and Frank again.

snazar

Nov 18, 2011

They were very friendlythey called to see if everything is okthey spend enough time to explain everythingthey were specifically Frank very good

FrancoDiD

Nov 8, 2011

I did a lot of research in my evaluation of not only the new S60, but also of the various Volvo dealers in the tri state area. It was a pleasure to meet Michael and to be able to make the deal. I was scheduled to pick up the new car on the Saturday when we got hit with the October snow storm. Michael took care of everything in order for me to take delivery on the following Sunday. My new S60 is great and this was great car buying experience.

datsdat77

Nov 6, 2011

Liliana was a pleasure to work with! She was friendly, knowledgable, and made the entire lease process very easy. Tony Martinez, her manager, was also very helpful and accommodating. I would highly recommend Karp to others who are in the market for a car.

Nmaterd

Nov 4, 2011

My partner and I both bought cars from Karp Volovo in Rockville Center. Their customer service and professionalism is amazing. They do what they say and treat you with such care you can't believe you are buying a car. I love my S60 so much. It is the best car I ever bought. My partner got the XC70 and we love everything about it. I will never buy a car anywhere else. We are Karp family now. Eric Tambini is an excellent salesperson. I bet you won't find better anywhere else. He is fair and caring, with an amazing work ethic. Doing business with him is a pleasure. When you go to Karp, and you should ask for Eric. You will be so glad you did.

scottrschaffer

Oct 30, 2011

I have been a Karp Volvo customer for about 20 years. This is the sixth Volvo that I have leased. Karp, particularly Frank Moscati, welcomed me back with great enthusiasm and worked hard to make a fair deal both in terms of the return of my old car and lease of my new car.

MOTM

Oct 29, 2011

I came to this dealership after a bad car accident and I was very skidish about buying a used car. David was very understanding and put me at easy. I liked the "no pressure" approach. He knows his product and was very understanding.

sagsurfer

Oct 28, 2011

Hi my name is Josef Saganowski I've heard that KARP AUTO jst the best car dealer on the East Coast. And something in that is ,desperate because of my old car I went to Rockville Centre. Secretary at the desk sent me to the best seller so far was a David Markowitz. After the interview, I found that buying a new car model Volvo XC70 is right for me possible. Mr. Markowitz was professional and patient, very factly explained to all my doubts. I bought a newer used model of the Volvo XC 70 with very low mileage, leaving my old car for a satisfactory settlement price. So I confirm overheard the news that Karp Auto is the best car dealer on the East Coast

gcaleca

Oct 27, 2011

I had the pleasure of receiving my 2012 XC70 through Karp Volvo. Frank Moscati was my representative and I couldn't be more pleased. Frank was very courteous, explained my vehicle in great detail and even setup my bluetooth, contacts and i-pod connection. He reassured me that if I have any questions or issues to contact him directly and he holds true to his word. A few days after I picked up my vehicle, I valeted my car at my work garage. The valet had blue ink on the palm of his hand and left marks on the gear shift. I lost it! I immediately called Frank Moscati to ask him his advice. He asked me to e-mail him a picture of the gears shift and gave me a few methods of how to remove the stain. Fortunately, Frank was able to help me and the stain was taken care of. I was very impressed by his response time and couldn't feel more confident to recommend Frank and be assured that he's on top of things. All that being said, I'm extremely happy with my XC70 and knowing that I can rely on Frank if a problem should arise. I''ve purchased a lot of cars in the past but it's rare to find the service I've found at Karp and working with Frank Moscati.Sincerely,Giuseppe Caleca

bjhufnagel

Oct 27, 2011

I came to Karp Volvo looking for a new Volvo C30 to replace my aging Honda. I was assisted by Frank Moscati with my trade in, test drive, finance, purchase, through the delivery process. I got a fair price, they had the car I was looking for, and I am very pleased with my purchase. I definitely recommend both Karp Volvo and Mr. Moscati to any potential customers.

emotive

Oct 24, 2011

The experience was quick and painless. I test drove the car I wanted, and got a good price. There was no problems at all throughout any part of the process. A+

cat2620

Oct 19, 2011

Joel Pompa, our salesman/representative, was so helpful, answering every question we put forth. Never did Joel get frustrated when the same question was asked more then once; he was always kind, courteous, and very informative. Joel even took the time to take us into the service center, introducing the people we will be dealing with and walking us through where to go when dropping our new car in for routine service. He spent as much time as we need till we said we felt comfortable that all our questions were answered. Cathy, the receptionist/front desk, was cheerful and also informative. She made herself available to for anything we might need or want, making us feel more at home then in a car dealership.It is a shame you did not give another choice for OUTSTANDING, because that is how we felt was the service/experience we had!!Thank you!!Sincerely,Jane Guttieri and daughters

Bgorham

Oct 17, 2011

My husband and I were simply interested in looking at the new S60 as a possible replacement for our car that was coming off lease in a few months. We met with salesman David Markowitz who shared his knowlegde and true love of Volvos with us. After test driving the car and deciding that this was the car for us , David simply made it happen. We were able to turn in our high mileage vehicle early and only days later we were driving our new Volvo in the color and with the equipment we wanted. Rather than the painful car buying experience we had grown accustomed to , we actually had a pleasant experience thanks to the skillfulness of a very professional salesperson.

jray1029

Oct 11, 2011

My current Volvo C70 was coming off lease. I loved the car and wanted another one. My husband and I visited Karp and met with Frank Moscati. From the very beginning, he was knowledgable and on top of the sale. We ordered the car in July and just as promised, the car arrived in early October. Frank took care of all the details and the sale went smoothly. The dealership was clean, the staff friendly and most of all, knowledgeable. I would definitely recommend this dealership.

jefflerner

Oct 2, 2011

Working with Frank was one of the easiest car-buying experiences we have ever had. Not only did he walk us through all of the details of the potential vehicles we were interested in, but he also took us for multiple test drives so we can get a feel for what we wanted. My wife and I had many questions about the car we decided to buy and Frank was happy to answer all of them for us to ensure we had complete comfort with our decision. When it came to price, Frank was very honest and upfront about the Karp sales process, the different options we had (buy vs lease), and the warranty that comes with the vehicle. We spent 5 hours with Frank and purchased a new car which we love. Frank made the entire process easy and comfortable. I would STRONGLY recommend working with Frank (and General Manager Tim).

notahc123

Oct 1, 2011

When my husband and I considered purchasing a 2011 vehicle, we visited various dealerships and viewed different makes/models of various automobiles. When we arrived at Karp Volvo, we were impressed with the concerned, considerate, and courteous approach of salesman, David Markowitz. As David Markowitz detailed the benefits of owning a Volvo and exhibited the special features of various 2011 models, we were very impressed with his non-pressure approach, comprehensive knowledge of the various Volvo models, and patience while answering our numerous questions. The entire ambience of the Karp Volvo dealership is impressive: friendly salesmen, no pressure, pleasant environs, and an extremely clean service area. My husband and I recommend Karp Volvo dealership to everyone looking to purchase a new car. Especially, we would compliment salesman, David Markowitz, who made buying a car a truly enjoyable experience!

BradfordJacobs

Oct 1, 2011

We have purchased three cars from Karp Volvo in the past two years and each experience has been pleasant and efficient. Our salesman was very knowledgable, friendly and helpful. We will definately shop at Karp Volvo in the future.

alt2007

Sep 20, 2011

I was leaving for vacation when my trunk jammed. I called Karp and spoke with Mark who advised that I bring my Volvo in immediately. Within one hour they detected the problem and I was able to take my grandchildren on vacation. Thank you Karp Volvo for your emergency service and for being so understanding.

dbro3

Sep 18, 2011

The car salesman I worked with provided Personalized attention, was professional, courteous, honest and always responsive - not pushy. The Service was also excellent. In interacted with several people at the dealership, including the GM and Sales Manager, and all were excellent

ehoover

Sep 17, 2011

Both Eric and Ed were very nice. They spoke to us and not down to us. They treated us with respect and did everything they could to help us with the purchace of a new vehicle. They made it a very comfortable envirnment. We truly enjoyed talking with both men. They were great!

tweet64

Sep 13, 2011

This is the second Volvo we have purchased from Karp. Purchasing and working with this family owned and operated dealership provides an extraordinary experience. No need to worry about corporate rules. They want to work with you, to make you feel like you are part of the Karp family. Eddie Ferrari is extemely courteous and knowledgeable about the Volvo Vehicles he sells. He was easily able to explain how ALL the various gadgets and gizmos work. He followed thru, checking in several times after we picked up our XC60 to make sure we were happy and that we had no problems using all the features of in our new car. I strongly urge everyone, friends and strangers alike, to speak with the Karp family whenever they are considering purchasing a new (or used) Volvo, Buick, Kia or Saab. You will be 100% satisfied.

CJ712

Sep 13, 2011

Frank was professional and stayed true to his word. I did a considerable amount of homework and I can say that the most complete package came from this dealership and this dealer. I would rate the price a 4.5. However, having Frank there to make sure every aspect was covered provided incredible piece of mind.

clif714

Sep 12, 2011

Juan was very Professional when he was helping me figure out what was the best car to purchase. There was a welcome lady she was very pleasant, she tried to make me very comfortable. My overall experience was very good. I would return and purchase another car from this dealership.

bewell

Aug 31, 2011

Mike was great! Explained everything every step of the way..Love the car..Very positive experience..We will definitely recommend Mike to everyone..Thanks Karp Volvo.

susan711

Aug 31, 2011

I have been a customer of Karp for over 16 years and consider them to be part of my "family" They provide customer service on every level that I believe to be the ablsolute BEST! Mr. Tim Gilley runs a dealership that is all about customer sevice and value. He knows all of his customers, has a genuine interest in their well being and takes excellent care of their cars. I would and have recommended Karp to my friends and family throughout the years. At times I have had more than one Volvo, and its all because of Karp, Mr Gilley, Roni Geldhzahler and the wonderful service department. As far as I am concerned there is only one place to shop for a car , and that is KARP Volvo!!

qtpie

Aug 30, 2011

What can I say? After a REALLY bad experience at a Hyundai dealer (I THOUGHT I wanted a Hyundai), I went to Karp Volvo, since I already knew that they had an excellent reputation. I didn't know if I wanted an SUV or a sedan, so David Markowitz let me test drive what I was interested in. He showed me the new features on the Volvo S60, and I was pretty convinced that was what I would "settle for", even though I had contemplated the XC70 for many years, when I had kids. Now that the "kids" don't want to be in the car with the "old folks" anymore, this seemed like the right size. Bottom line... no hassles, no problems, no BS, the right price, great non-pushy salesman. AND, I was not "settling" for this car. It is super smooth, classy, quick, and now my husband keeps trying to get the car keys from me! He put enough miles on it just seeing how it accelerates on the parkway and the expressway. And now he keeps pestering me to christen the back seat. Volvo, what have you done to him?Next car, C70 !Thanks, David!Laurie Laiken and Michael Coll-Barth

robretpd

Aug 26, 2011

First, i would like to comment on the 4.8 rating for the dealer. Clearly, this rating is based upon sale, not service. The service rating is 2.8. I had previously posted on what I considered to be overpricing. However, I decided to once again give a local dealer my business. I have a 2010 S80 which was making a noise from the rear passenger side. I realize that noises come and go, as this one does. So, I stopped into th dealer and said the car was making the noise and can a mechanic or someone take a fast ride to hear it and isolate it..I was ok with bringing it back to be addressed, just wanted the mechanic to HEAR it. The response..sorry to busy to take five minutes to help you out. terrible.

goopta

Aug 24, 2011

This is my second car purchase with this dealership. They make you feel like family. I dealt with salesman Frank Moscati for the sceond time. Even though I had not corresponded with him in over 2 years, he immediately remembered me and took care of my car sale with alacrity and professionalism. There was none of the sleazy activity or bait and switch approach that I have experienced at other dealerships. Going to Karp is a pleasure.

JDKenn

Aug 22, 2011

Excellent experience as usual from the people at Karp Volvo. I have been dealing with Karp since the mid-1990s, and plan to continue in the future. We now have 2 Volvo cars from Karp.

gosgan

Aug 22, 2011

We purchased a 2005 Subaru Outback, LLBean edition for 10,000K. The condition was excellent, but the miles were just over 100K. That's why the price was low. Frank (our sales consultant) was honest, friendly and professional. My two daughters were entertained my some of the staff with water and some snacks, while Frank and I went for a test drive. The price...according to a clerk at the DMV - I got a steal.My mechanic loves this car.We just drove upstate about 500 miles and back - no issues except a low tire pressure and I had to replace the wipers.We LOVE THIS CAR!!!!Karp is where I will go to purchase a new or used car when the time comes.Thank you, Karp Auto.

Rflanagan

Aug 21, 2011

Service is excellent; scheduling is supportive and flexible. Saw actual car prior to purchase. Respectful of time. Accommodating with concerns. Returning customer. Fair pricing; good trade in allowance

warrenberkowitz

Aug 16, 2011

great service, caring after sale information. spent a lot of time teaching us the car.would highly recommend this salesman and the dealership. Third car I bought from same salesman.

vfspe

Aug 15, 2011

During my car search, i visited several manufacturese. Eric was the only one to properly follow up with me and quickly and effectively found the model that met my requirements.During the test drive he effectivly showed all the features that his product was known for, and followed through with all paperwork.I actually enjoyed this buying experience, and am pleased with my vehicle.

navedsetao

Aug 13, 2011

Sales manager was there as scheduled for appointments.Was cordial and not pushy.Demonstarted good follow up to questions as needed.Tried to work with me as I tried to negotiate the best deal.

hasfish

Aug 9, 2011

I have bought all my cars from Karp for the last 20 years, both Saabs and Volvos, I have a good relationship with them both on the sales and the service side of their operation. Just got my XC60 and I had another good experience

pstrohmenger

Aug 9, 2011

I have been doing business with Karp for over 20 years. Every car I get is through them and couldn't recommend them more highly. They are an excellent dealer.

candiyip

Aug 2, 2011

Our new S80 is the 4th Volvo we bought, with the previous volvos bought from different dealerships in NY area. Karp volvo was definitely by far the best dealership we went to. I highly recommend Karp as they have excellent service. It gets a 5 star rating in my book! Our dealer, Edward Ferrari, was very efficient, helpful and very polite. He has a lot of knowledge on Volvo products so I highly recommend him as well!

pazza1129

Aug 1, 2011

Frank was a wonderful salesperson. He made our experience very pleasant. In my first visit, I walked in (a woman) by myself (without my husband) and was treated wonderfully! Frank was always very patient and understanding. We feel that we received a very fair deal for our volvo xc 90 lease. Karp should feel very priveleged to have such an amazing employee on staff.

HarveyJ

Jul 31, 2011

Eddie was great to deal with. Gave me the best price first and there was no negotiation. Answered all my questions with honesty. I ordered a car to my specs and deal was completed with no problems at all. This is my second purchase from Karp and I don't think it will be my last. Anyone we met there is friendly and available to help. Overall great buying experience.

Rhonda S. Palant

Jul 31, 2011

My experience with David Markowitz was excellent. He was very knowledgeable and informative and willing to answer all of our questions. He was NOT pushy (which was my typical experience with other dealerships). He made sure I was totally comfortable with my S60 before I drove out of the showroom. It is a cream puff! I would definitely recommend Karp, without reservations, to all my friends and family.

stavrosfoti

Jul 25, 2011

I had an excellent experience. The salesman was friendly and knowledgeable. I was satisfied with the price of the vehicle. I would certainly recommend Volvo cars to my friends, and would direct them to Karp Volvo.

KarpVolvo

Jul 14, 2011

Karp Volvo was the fourth Volvo dealership that I spoke to/went to. After being treated poorly by the other dealerships, I wondered how this dealership would be different. I was approached by Frank Moscati, who proceeded to answer all of my questions and actually portrayed true respect, which I appreciated (being a woman). I was not pushed into making a decision, but did end up leasing my XC60 that day and had a pick-up date scheduled. In addition, the follow-up calls and emails that I received after closing the agreement was welcoming. If you are shopping for a Volvo, I would highly recommend Frank Moscati and Karp Volvo.

teacher725

Jul 13, 2011

Mr Conway was a real pro in new car sales. He spent as much time as we needed to pick out a car etc. When we picked up the new car he spent about two hours with us. I must say that when I turn in my acura I am getting a volvo because of Mr Conway. We will be a volvo family. Mel Krivoshey

tracyvantrinh

Jul 13, 2011

What can i say more, we drove out from the dealer with total complete satisfaction with our new Volvo xc60. Mr Moscati, our sales person was super helpful and courteous. I would definitely recommend this dealer.

ileane1

Jul 12, 2011

I walked into Karp Volvo wondering how a single woman was going to be treated. Let me tell you, I was immediately approached by Frank Moscati a salesman who asked me how he could be of help. I had so many questions, and he was patient and answered everything I asked with such knowledge. He truly believes in what he is selling.. I had gone to other dealers and had never been given such attention and respect. The owner David Karp came into the office to make sure that I was satisfied and the finance man Ron couldn't have been nicer. All in all, not only am I enjoying my new S60, I know that I got a great deal and from past experience ( I owned a Volvo before) I know that the service dept. is one of the best.

AMH1

Jul 10, 2011

I just took home my brand new Volvo S60 T5 in red. Working with Karp has been a very pleasant experience, in fact the best car leasing experience I ever had. When my wife and I initially went in to the dealership after seeing a TV commercial for this car (I would not even had known this car exists and was affordable otherwise), we were treated great from day one. Mike Conway, our salesperson, went over the car with us and explained the features and options and we were then taken on a test drive by another gentleman who was very nice and further explained the car. After a great test drive I explained to Mike that I had 2 months left on my current lease. Mike told me to come back when I had 1 month on my lease and he would work with me on getting the best deal. He followed up with emails and regular mail which was nice and it made me feel they were interested in me as a potential customer. I then went back when I had 1 month left on my lease but I didnt call ahead to see if Mike was working that day. Unfortunately he was not in however my wife and I were so impressed that another salesman (Eric) took the time to answer additional questions, show me available colors, go over all the packages and options on the car, etc. It was not his sale yet he spent a lot of time with me, that never happens elsewhere! I then was able to connect with Mike and he made the leasing process very easy. I had visited one other Volvo dealer within walking distance of my office on Long Island to get a comparison quote, but left totally unimpressed. The salesperson there on my first visit gave me about 8 printed price proposals and laid them out on the desk and told me to pick the best one that works for me. I explained I was not ready to lease that day (I was on my lunch break) yet they were very pushy and called in the sales manager to push me to sign right then and there as I was never going to get a better deal. I now see why this dealership has a much lower rating than Karp.I highly recommend Karp Volvo and Mike Conway in particular. When I picked up the car Mike told me he did a thorough review of the car before hand and there were no scratches or scuffs. He then spent a lot of time with me going over all of the cars features and buttons. He even synched my phone to the blue tooth. He encouraged me to call if I had more questions or disovered any issues with the car. Mike even called me also 2 days after I got the car just to see if everything was OK and if I was enjoying it. As a business owner myself, I loved getting that call as I have my staff follow-up in the same manner!Just a great experience from day one. I walked into many other non Volvo dealers and wasn't even greeted and so far everything with Karp has been fantastic. And by the way, I would recommend this car to anyone, it drives and looks amazing, nice upgrade from the Accords I have driven for 8 prior years.

bri125000

Jul 8, 2011

I recently leased a 2012 Volvo from Karp Volvo in Rockville Centre. I must say that it was honestly the best experience that I've ever had at any dealership. David Markowitz was my salesman. David was not only a great guy, but very knowledgeable and helpful. He kept me well informed on the status of my vehicle during the shipping process. As most people that have gone to dealerships know, it's not always the most pleasant experience shopping for a car. This was the one and only place I went to. David Markowitz, and the whole crew at Karp, was honest, straight forward, and most importantly not pushy. i will definitely recommend them to my friends and family.

sburdi

Jul 6, 2011

My daughter just received her licence and based on volvo's great safty record, I thought it would be a practical first car for her.We entered the dealership (Karp volvo) and the S6 T5 FWD sedan not only looked great, but based on the features of the car was also a great value.Our salesman was David Markowitz, who took a lot of time detailing the car with my daughter and I. He wasn't pushy and was extremely patient, considering this was her first time shopping for a car. I ultimately purchased the car and David made the entire process quite pleasant and enjoyable.

jtuck

Jul 5, 2011

Eric was very nice to deal with and would recommend him when ever possible.He answered all my questions and worked around my budget. Thank you

siblanol

Jul 3, 2011

Eric was a pleasure to work with. He was very helpful and informative. He was not "salesy" and made me feel confortable. I had my consumer report informatin in hand and I feel that he gave me a fair price.

kelley paratore

Jun 23, 2011

Frank listened to our needs, was very patcient and helpful in explaining all the different options of payment. He took the time to go thru in detail the advantages and disadvantages of leasing verses buying which was extreamly helpful. My husband had a great experience buying the car.

diana72

Jun 22, 2011

they were vey helpful to us theywere very to kind tous. they had the carready to be pick.up. they said they make homecall to put onthe car

Merylfran

Jun 21, 2011

Frank Moscati was very knowledgable and provided excellent support during the new car purchase process. The dealership has an excellent service department. My new Volvo S60 is the third car I purchased/leased from Karp Volvo/Saab.

Belford

Jun 20, 2011

This was our fourth experience with the folks at Karp, and each has been professional and very satisfying. They are extremely knowledgable and welcoming, and have been competitive on pricing. Service there has been very smooth as well. We would recommend Karp with no reservation.

AnyaK

Jun 20, 2011

Frank Moscati was my sales consultant at Karp Volvo. I am very happy with my car and experience. Frank was knowledgable, genuine and an overall pleasure to work with. He did not fit the usual car salesman stereotype, there were no tactics and I felt comfortable that he would work with me to ensure I received the best deal possible. Highly recommend this dealership and Frank!

Susan&Larry

Jun 17, 2011

We leased a C70 (convertible) and for the first time we have EVER bought or leased a car we can say we actually had FUN. Tony and Frank found the EXACT car we were looking for. As educated (and, yes VERY TOUGH) customers we then shopped at other area dealerships for the best price, and after going back to Karp, the best price was not only matched but it was BEAT! In addition, Tony volunteered to take my leased Audi back for me, saving me much time and effort. The business end of the transaction went off without a hitch, and Frank spent a great deal of time showing us the vehicle. He even personally installed our phones in Bluetooth, and also the all-weather floor mats which we insisted they "throw-in", which they did with smiles, rather than frowns. After the pick-up we received calls not only to see how everything was, but also to tell me that the car return process was completed. There was absolutely nothing that a car dealer could have possibly done better and we recommend this dealership with the highest praise!BTW...We love the car!!!

volvo2012

Jun 17, 2011

I had a EXCELLENT car buying experience at Karp Volvo. I now understand why this dealership has such a great reputation! Everyone that I dealt with at the dealership, from the receptionist, to the sales agent, to the general manager, to the finance person, was wonderful. I felt very comfortable from the first time I walked through their doors which is why I decided to purchase from this dealership versus going to another one. My sales agent in particular (David Markowitz) was fantastic; he epitomizes what great customer service looks like! David was an absolute pleasure to work with...he was very personable and professional and he truly demonstrated that he had my best interest in mind by doing everything he could to get me the right car at the right price. He answered all of my questions thoroughly and stayed in constant contact with me via phone and email to accommodate my busy schedule. I had to purchase a car within a very short amount of time and David made the process from inquiry to purchase stress free and easy, which I very much appreciate. Also, Ron Salas deserves kudos as well; he too was friendly, professional, and made the financial part of my purchase as stress free as possible.My family and friends love my new car and I have told all of them about the great experience I had a Karp Volvo. I am fairly new to the Volvo brand; in general, I am very impressed. The only other luxury car I have driven in the past is an Audi; I have to admit, my experience with Volvo has been much better. Thanks to Volvo's superior engineering and the dealership's extraordinary customer service, I am going to stick with the Volvo brand for a very long time! Thank you

gailsmith

Jun 10, 2011

My lease of a 2007 Volvo was up and because I liked my 2007 S60 so much I decided to buy my next car. I bought the 2012 S60. My sales person was extremely helpful as well as very nice. This is my fourth Volvo from the Karp dealership so there must be a reason that I keep going back.

GailT

Jun 9, 2011

Our lease was up on our Lexus and we we went to BMW, Mercedes, Lexus and Volvo. Based on the look of the car, the price and Frank we were sold. He was so knowledable, friendly and never did he push us to make a decison. he is passionate about his product and we were won over. The manager of the dealership also was very pleasant to work with and we are thirlled with our new car

kynsaft

Jun 7, 2011

I used the USAA pricing which made this a lot easier for me. I walked in discussed which cars they had in stock and signed the paperwork later that day. I was very easy to work with this dealer and felt not having to haggle about price made my experience better than most. Everyone at the dealership that I spoke with were very nice and I didn't get the impression of being just a number to them. They definitely follow up with you to make sure you have the car you were looking for.

DDAANOS1

Jun 4, 2011

After reading all those glowing reviews, I hope I won't be considered a crank but rather a real former customer who actually took the time to write an honest review. I wont mention any names because the people I had contact with were very personable, helpful and frankly not responsible for what happened in the repair area. I took my car in several times. A short time after each visit another problem would mysteriously occur. Each subsequent repair was more serious than the last. My original visit was to take care of a "secret" recall, I had to read about it online. Being the honest person that I am, I believed that my car was just having problems unrelated to dealer repair facility trustworhtyness. Then after spending over a thousand dollars at the dealer, I bought a car code reader and reported my finding to the dealer. They told me I didn't know how a car works and neither did my car code reader. I went back to my old mechanic, whom I had stopped going to because I no longer lived anywhere near him when I moved. I spent a fraction of what I spent at Karp. The problem was fixed in ONE visit. Its been a long while and no nagging check engine light has come on like after each visit to Karp. Oh and every time I went to karp I asked to have my license plate light replaced along with the other work. Never happened. I didnt even mention it to my mechanic and he noticed it and replaced it for free. It was well worth the hour and twenty minute drive back to him. I can only conclude, granted without evidence, that the repair bay at Karp volvo sabotaged my car to get the return business because I had grown lazy and crazy enough to patronize them repeatedly.

rwally1

Jun 3, 2011

Best experience with new car dealer over 40 years. Salesperson Frank Moscati was the best ever--very profession,honest and straightforward with no baloney. Made a deal on a car that you can't find and still got a fair deal without having to negotiate/argue.This was a most pleasant experience. He handled everthing from start to finish---What more would anyone want?

Carijeff

Jun 3, 2011

We visted two Volvo dealers and the difference was staggering. While Ed was quick with his best price-the other dealer gave us a price that was $50 more per month and the manager told us to call him and he would try and get us a better price. Where Ed was friendly, personable and professional, the other dealer was the proverbial "used car salesperson". When we picked up the car-Ed was there to make sure that he personally went over all the paperwork as well as give us a "guided tour" of how the vehicle works. It was truly a pleasure working with someone as professional as Mr. Ferrarri.

antonio3712

May 31, 2011

the service is great, they are the first dealer who responded to my inquiry, they gave me the right information and choices. when i visited them to check the car that i like,the sales refer me to Mr. Conway and he is very helpfull and ver patiete in explaining all pros and cons of buying the car that i want xc60 and that is the reason why i decided to get the car from Krap new york.

pscyta

May 31, 2011

Picked up a new 2011 C70 and LOVE IT! Had a great salesman, Michael Conway, who answered all my questions and walked me through the entire process of buying a car. Had read a lot of postive reviews about this dealership, and I totally agree with them. Thank you KARP and also a quick thx to the GM of sales for a no hassle trade in!

csmyth

May 31, 2011

I just purchsed the Volvo XC 90 at Karp Volvo. The entire experience was very pleasant and stress-free. I found my sales person Eric Tambini to be very knowledgeable about the vehicle, and his demeanor and professionalism helped with our decision as well. I especially appreciated his patience considering I was finishing out my GMC lease and needed a few weeks to get my finances in order before making the purchase. My husband and I both appreciated that. Thanks Eric and I am loving the car!

newvolvodriver07

May 28, 2011

I have to say that I was very impressed not only by the professionalism and courtesy but also by genuine friendliness of everybody who was helping me with finalizing my new lease at Karp Volvo. I would recommend this dealership to anyone who is contemplating driving a Swede.

AaronRX

May 25, 2011

It's interesting how a dealership experience can change your opinion of the brand. After having a less-than-perfect (to put it kindly) experience at a different Volvo dealership, I was a bit turned off by the idea of pursuing this brand. However, a client of mine (who owns a Volvo) swore that I had to visit Karp Volvo. As she was telling me about her experiences, I could tell she was very passionate about the dealership and her sales associate (Eddie Ferrari). She was ADAMANT that I go to Karp; she simply would not take no for an answer and immediately offered to contact the salesman for me (I convinced her not to and promised that I would go in). Being from the north shore of Long Island, I wasn't exactly thrilled at the idea of schlepping down out of the way to Rockville Centre. I walked in on a Sunday afternoon and was immediately greeted by David Markowitz, who was very pleasant. Eddie must have been off. At this point I have my guard up and am cautiously explaining my vehicle needs to him. He was attentive and listened to me, rather than pushed a sales pitch on me. I needed time to think about the decision to be made and so I informed him that I would get back to him in a couple of days. During this time, I was not harrassed by him (unlike the perfume ladies at Bloomingdale's). I returned a few days later and purchased my 2011 XC70. What you get with David Markowitz and the team at Karp is INTEGRITY. I left feeling comfortable and happy with my purchase. As a north shore Long Islander (and a virgo), I can be tough to please. My client was absolutely right about Karp Volvo and it's worth the trip down.

fishmate

May 19, 2011

I recently leased the new volvo 2012 S60. My experience at Karp was way beyond my expectations. The staff is helpful, my sales person Frank Moscati is professional and knowledgeable. I love my new car...I don't generally get too excited about cars but this one is an exception. Wonderful to drive, fun, with all the safety features of a Volvo. I highly recommmend Karp and the 2012 S60.

njseeker

May 16, 2011

Day 3 of owning my new volvo S60. I love it. Thanks to Karp Dealership for making my experience a great one. I hate dealing with your typical car salesman and they were far from being typical in a good way. Let's just say I've stormed out of several dealerships in the past year or so in a very bad mood (including other volvo dealerships). Nicole was my initial point of contact. I live far away from the dealership in NJ, so in order to get comfortable with the idea of traveling out there I emailed and spoke with Nicole several times. She was very honest with me and when she didn't have a specific answer to a question she said she would have a salesman get back to me. I liked her alot, so I was a bit nervous at the idea b/c I thought to myself... here we go... the salesman is going to come in and do some bait and switch or something like that. Not at all. He called me and answered my questions and that was it. I scheduled an appointment to come in and Eric was my primary point of contact at the dealership. He was not aggressive at all, but yet he was very knowledgeable about the car and his inventory. The next issue that came up was my financing. I had everything prepared including my car insurance and financing, or so I thought... My money was stuck being transferred in between banks. Well then came Ron who was the financing guy... and I thought to myself again... well here we go... now they're really going to get me. I couldn't believe it... he beat my online financing quote that I received. I ran the numbers myself and double checked for add'l fees and everything checked out. I signed the papers and walked away with a new volvo! Thanks Nicole, Eric and Ron for my pleasant experience.

sciencemom

May 14, 2011

As soon as we walked into the showroom, we were greeted with a warm welcome from Caterina, the receptionist. After offering us candy and coffee, she introduced us to our sales consultant, David Markowitz. During our time with David, he was knowledgeable, professional, and patient, and couldn't have been more accommodating. He was not your typical high pressure car salesman- one of the key reasons we felt comfortable about our buying decision. After a test drive, we decided that the S60 was the perfect choice, and we purchased the car that same day. We had the car one week later, and David spent over an hour explaining our new car and synching it to our bluetooth devices, making sure we were comfortable before leaving. True class act all the way!

Barbara1456

May 12, 2011

The service I received from the minute I walked through the doors was incredible. The friendliness and attention I was top notch. I would highly recommend your dealership and already have to friends of mine. I was greeted by a friendly salesperson. I was asked what my wants and needs were in purchasing a vehicle. All my questions were asked and when I made my decision to lease my volvo Ediie took care of everything for me. I had my car in exactly one week after my purchase with all my needs met. My insurance was taken care of by Eddie and when I picked up my cra he sat with me and explained all the gadgets of my new S60. I am completely satisfied with my pruchase and with the service I received. Thanks again.

DADeutsch

May 10, 2011

Sales person was knowledgeable, courteous and efficient. The pricing was very competitive and the dealership was conveniently located near my home and major parkways. They main the whole process quite painless, from car selection, to pricing, to financing.

macs2923

May 5, 2011

This is our second lease with this dealership. We were assisted by Tony Matinez, he is friendly, easy going, knowledgable and has made this whole experience an enjoyable one. He returns calls promptly and made sure that everything ran smoothly from beginning to end! Once the car arrived at the dealership , Tony had introduced us to Eric Tambini. Eric took us to the car and explained every last detail of how to work the car, set up the phone and Sirrus radio-he was patient, knowlegable and friendly. Everyone was a pleasure to deal with and we would highly recommend this dealership to our friends, family and anyone who wants to experience a flawless, pleasant car buying experience.Tony, thanks for everything-very much appreciate your time and energy in this process!!!Janis

DianeM

May 5, 2011

My salesperson, Eric Tambini and the other members of the Karp staff, were all very knowledgeable and willing to assist. We shopped around, and they were able to provide the best price. My car arrived earlier than expected and everybody arranged their schedules so that I could pick up my car when I was available. Overall, it was a pleasant experience, and I love driving my new Volvo.

Sager

May 4, 2011

So far, we are very happy with our new car and the experience we had at Karp Volvo. Frank Moscati was terrific. Thank you for your expertise and friendly, knowledgeable service. The dealership and the salesperson was everything we could have wanted and needed.

GnA31105

Apr 30, 2011

David Markowitz was the sales consultant I worked with. It was clear that David was knowledgeable about the product, sincerely personable, not very "salesy" and passionate about his trade and the vehicles he sells. It was a great sales experience and we look forward to leasing our next vehicle with Karp. Thanks David, good work.

Erosas141

Apr 27, 2011

Had a overall great experience. Went in interested in a 2012 Volvo S60 and ended up leaving with one. Service was excellent and everyone at the dealership was friendly and helpful. Didn't feel pressured to buy and got a great overview of the car and its features. You can tell that the sales consultants and this particular dealership want you to find the perfect car and also work within your budget. David was very knowledgeable and showed us the car inside and out. By the time we drove out the dealership we were already familiar with the car. Its been 3 days since delivery and I couldn't be happier. Since delivery, David has managed to call us to see how we we're doing with the car and if everything was o.k. I would definitely recommend this dealership and buy another car from them.

rberkowitz

Apr 26, 2011

The overall experience was excellent. My salesperson, Frank was knowledgeable and friendly. All my questions were answered and the price I paid for my car was lower than what was offered at other Volvo dealerships. I had been recommended to Karp from several satisfied customers and now I understand why.

russellsperber

Apr 26, 2011

was a great experience from beginning to enquire about car to the driving off lot 5 days later with my new car. the sales person was very knowledgeable regarding car and sales manager assisted as well.due to some credit glitches from past (not terrible) finance mgr was able to get credit thru with some extra effort which was very much appreciated.i also needed a seat belt extender for nyself and went into parts dept and spo0ke withy a woman named roni i believe and she was very helpfull and with in 5 days had that part as well.i could not have had a better experience as i did!!thank you KARP for making this a pleasureable experience!!russell sperber

gramegna15

Apr 24, 2011

We were looking to trade in our 2005 Volvo and found other dealerships in the area trying to rip us off. The minute we walked in the door Catarina was super sweet and helped take care of our 9 month old while we talked about the Volvo S60 and dollars with Eric... Eric was super helpful and very knowledgable on this vehicle and did NOT come across as a "car salesman." Eric was a gentleman and not pushy at all and he helped us get the price we wanted. We bought the car (traded in) on the spot. This rarely happens with us... Thanks Eric and Karp for a great experience!

shlomoman

Apr 24, 2011

Very positive buying experience. Straightforward and no funny games. Eric was knowledable about his product and comeptitive cars. No high pressure or schtick. Very upfront and open about pricing and financing terms. Delivery was excellent...taking plenty of time to explain all features. Had loaded the Siruis already and made sure phone was loaded on Bluetooth before we left. Also dealt with insurance company before and after.

rachelle4224

Apr 22, 2011

I walked into this dealership and no one even said hello. After walking around and looking at the cars that were on the showroom floor I asked a few questions to the person who was sitting at the front desk. He informed me that there were only two salesperson on, and that they were busy. He attempted to let me sit in a vehicle but he brought out the wrong keys and I told him I would be back. Once back in the showroom there were several people standing at the front desk and none of them acknowledge me which was also disappointing. The front desk person let me leave without taking my name, number or e-mail addres just handed me a card and told me to call on Tuesay however the day of my visit was a Sunday. I felt this dealership judged me by the package. I took home my brand new XC60 in the same week on Thursday, shame on Karp Volvo.

jeffbeck

Apr 20, 2011

Frank was a ver professional salesmen. Knew his product. He was not pushy nor aggresive. He knew his competition and worked real hard to keep me happy and a a customer. He had great follow up. Worked real hard to keep sales and he did. I would highly recommend asking for Frank and use Karp.

scooper12

Apr 19, 2011

Frank was very easy to deal with. He gave me the best deal I could find with the highest value for my trade! He kept me informed along the way and when it came time for me to pick up my new car, everything was perfect! I would definitely recommend Frank and Karp Volvo!

marysvolvo

Apr 14, 2011

Frank Moscati is a great salesman. He helped us with all of our questions, let us test drive any car that we were interested in and was very patient. Frank kept us informed of all the new cars that were arriving at the dealership and did his best to get us the car we desired. We would recommend Karp and Frank to any of our friends and family.

Tom Sconzo

Apr 11, 2011

Communication between me and the dealer was consistent and thorough. Frank was effective in assisting me with the proper paperwork I would need to ensure the transaction would be seamless. He was very helpful in reviewing the key features of the car before taking it off the lot

kimgirl59

Apr 11, 2011

I found the salesman to be very knowledgable, professional, patient and a pleasure to work with. He was in tune to my needs and very helpful. I would definitely recommend Karp Volvo as well as Frank Moscati to others. I am extremely happy with my Volvo.

Hvincent59

Apr 10, 2011

David was a pleasure to deal with from the beginning. We had visit numerous other dealers and almost from the start me and my wife would know if we were going to buy a car, as result of the salesperson demeanor.After meeting Dave, me and my wife discussed how friendly and accommodating he is, of course this caused to revisit Dave and purchase an auto from Karp.I hope this is a start of a wonderful relationship.

mfranco

Mar 24, 2011

My husband and I walked into the dealership just looking to check things out. We ended up leasing a volvo s60 that day. Frank Moscati was courteous and respectful. We did not feel pushed. The car was ready for delivery 4 days later and we are thrilled.

kvilardi

Mar 20, 2011

David was professional and a pleasure to work with.He did not come on like a sterotypical car salesman which was such a pleasure.He was informative, positive and a class act.I would highly recommend Karp and especially David.I love my new Volvo !

caminoreal

Mar 18, 2011

From the very beginning of our experience with Karp Volvo, the sales staff was very helpful and friendly. The ease of the deal and the no hassle pickup of the car and the tradein was an excellent car buying experience. Everybody followed thru with helping us achieve a great deal and a great looking car.

lizettechin

Mar 18, 2011

Loved Frank...and I have been dealing with Karp for over 10 years. I've leased Saabs and now moved to Volvo. I wouldn't thnk to go anywhere else. It's convenient to my home. Additionally, their customer service is outstanding. I must give a big thumbs up to Todd, the credit manager. He was a pleasure to work with.

ydalia

Mar 17, 2011

My husband and I were extremely pleased with how smooth David made our visit to Karp that day. We are not new to leasing (7) to be exact, and we explained to David that we do not play the price game and he assured us that Karp is not into that either. I explained to David what I needed/wanted in my car and he made sure that I received my wish list. Once we agreeded on the price & terms of lease also Karp agreed to take me out of my old lease the transaction was so smooth that we were totaly amazed by how quickly we were done. My husband and I explained to David that he needed to be at work at noon & that we lived far, so he made this all possible for us to have a car within hours of our visit. I would definitely recommand Karp for anyone that wants experienced and dedicated team. The general Manager - Tim Gilley & David Markovitz made sure that we were completely satified before leaving the showroom on the day that I picked up my car.David I Thank you for following up with me to make sure that I am loving my car!SincerelyM. Hernandez

MsGreyVolvo2011

Mar 17, 2011

This is my third lease from Karp Volvo. I first met Frank Moscati in November 2010, I explained that my lease would be up soon. He was very pleasant and attentive, he listened to all of my requests and concerns. He suggested that I come back after the holidays. I came back as he suggested, at this time he had all of my Lease details and requiredments worked out to my satisfaction. I returnrd again a week before I actually picked up my new car for a final review. Seven days later I drove off in my new car happily

patpeco

Mar 16, 2011

It was Saturday afternoon my wife said take to the car dealer where you bought your car I have to get a price for my girlfriend on A new Kia. So we went to the dealer my salesman was busy so while we were waiting we were looking at the cars. i said I am going across the street thy also sell Volvos. I never looked at the volvo before I started talking to the salesman Named Eric he was very informative and within 1 hour I was the owner of a new Volvo.I picked up my car the next day and so far very satisfied. Patrick Pecoraro

realjpa

Mar 14, 2011

My wife and I have been using this dealership for Volvo purchases since 1990. We are now on our 6th new car. The entire dealership, from sales to service is a joy to work with. Courtesy is guaranteed, but, more important, the entire customer experience is designed to please. Service is a dream to deal with, and they always get it right.

george1113

Mar 2, 2011

Great Price, and great service.I contacted at least ten other Volvo dealers, andno one matched their price.The sales rep was very helpful, and made thepurchase hassle free.We live in New Jersey and this dealer is in New York,they made it easy on us, and as indicatedhad a great price and great service.For future purchases I'd absolutely consider them.What more can you ask for.

CWZ1950

Mar 1, 2011

THIS DEALERSHIP OFFERED A GREAT LEASE DEAL ON A VOLVO C70 CONVERTIBLE. THEIR AD MATCHED THE DEAL THEY OFFERED TO ME AND I WAS VERY IMPRESSED WITH THE WAY THEY HANDELED THE TRANSACTION. I WOULD HAVE NO RESERVATIONS RECOMMENDING THEM TO ANYONE LOOKING TO BUY OR LEASE A CAR.

twoyacks

Feb 28, 2011

Excellent price on new vehicle and my trade in. Service was great and salesman was honest and direct. They had trouble locating a car with integrated child seats and they gave me a better price on a car without the seats that they had in stock to make the sale. My second purchase from Karp and I would buy there again.

xinweima

Feb 27, 2011

I contacted Frank Moscati at Karp Volvo through the Costco Auto Program when I was on the market for a new Volvo. The whole purchase process was extremely smooth, Frank was very professional, followed up every request, and really spent his time and efforts to ensure I had an excellent buying experience. I got the exact car that I wanted, nothing more and nothing less.

JessicaV

Feb 23, 2011

I was out to dinner with a very good friend of mine, Marissa, who happens to be Eric Tambini's girlfriend. I was having trouble with my Volvo and was openly discussing it, had taken it to multiple auto body shops as well as Hassel, where I purchased the vehicle, all of which said that the car could not be fixed for at least a week. Upon hearing this, Marissa immediately called Eric over and I explained the situation to him. It was later in the evening, and he even went out of his way to call his boss that very night and ask what they could do for me. He was so passionate about not only helping his girlfriend's friend, but took pride in the company, the service that they provide, and the cars themselves. He was able to get my car serviced the following day, which was uncanny to me, seeing as Hassel (where I purchased my Volvo and have since been getting it serviced), said that it would take at least a week and although the vehicle is still under warranty, I would have had no transportation to and from work. I would also like to thank Julie, the Service Manager, for expediting the entire process and doing so with such a pleasant demeanor. As a result of this single experience with Karp, I will never "Hassle with Hassel" ever again! My entire family are loyal Volvo owners, and upon hearing of my situation and how quickly, kindly, and personably it was handled, I have to say that we are all proud to deal with and highly recommend Karp from now on!Many many thanks again,Jessica Vani

mtemperino

Feb 23, 2011

What a great experience. I recently purchased a 2012 Volvo S60 T5 with sport package from Karp. After shopping multiple brands we choose Volvo. The volvo S60 drives great,and is amazing lookin inside and out. Its a brand new designed 4door with great style and perfect for me! Eric Tambini could not have been more helpful and patient. He took his time showing me how to use everything and even came in on his day off. That to me shows a great sales man I highly recommend this dealership to anyone looking to buy a volvo. A+ all around!!! I want to thank everyone at Karp Volvo For making my car shopping a great experience. Michael Temperino.

rmastrangelo

Feb 22, 2011

Just leased a new volvo convertible. 1st time having a volvo. Salesman was very knowledeable and not at all pushy. Haven't had a chance yet to experience customer service, but from our initial walk into Karp, we have a feeling it will be quite satisfactory.

Maryloulen

Feb 17, 2011

This was the first time that buying an automobile was a pleasing experience. Eric, our salesman, was patient and knowledgeable and took us on several test rides. He was helpful is helping us decide whether to lease or to purchase and when we decided to purchase immediately located an auto with the features we wanted. When we took delivery and on the way home, became aware that the suspension was too rigid for my wife's back problem, we were able to return the auto and the dealership located essentially the same car with a softer suspension. Our only expenses were the trucking fee for transportation of the vehicle from the mid-west and a charge for installation of back-up sensors which I wanted. Dealing with Eric and his supervisor was a pleasure. He promptly returned telephone calls and kept us informed when the auto was being located, shipped and prepared for us. He patiently explained the working of the car's electronic features and made it clear that he would help us in the future if we had trouble with the features.Leonard Kresch

jgjg21

Feb 16, 2011

What a Fantastic experience. My wife and I purchased a new Volvo XC60 truck from Karp. After shopping multiple brands we choose Volvo. The volvo XC60 drives great, is a brand new designed SUV, and perfect for us! Mike Conway and Eddie Ferrari could not have been more helpful and patient. I highly recommend this dealership to anyone looking to buy a volvo. Plus we got a great deal. Thumbs up to Karp. A+ all around!!!

danritt

Feb 7, 2011

Karp Volvo is a very clean, well kept dealership with friendly and attentive sales and service staff. They are very quick and efficient with with all facets of new car purchase processing (contract, registration, insurance and financing). My past experience with this dealership's service staff and mechanics is a major contributing factor for my return.

tony fiore

Jan 16, 2011

In 08 we bought an s80 and the day we walked in they treated us like family and we enjoyed going there and we live some 70 miles away they have always had our best interest in mind. MY wife was in the market for a new car and have asked her what she had in mind she said i would like a BMW but I will only buy it if Karp sells them well here we are january 2011 with a new s60 fully loaded and could not have been happier. Frank our salesmen was sick with the flu but called us three time to make sure all was well and put everything together perfectly for mike when we came to pick it up , if you had to put a rating on the service dept. well I would have to say they are an extended part of our family for sure and I hope they will be around for a long time, if not i might not be driving a volvo.

drhoops77

Jan 14, 2011

The process was very smooth due to Maurice and his manager. They were very easy to work with and tried to be accomodating. In fact all of the employees at the dealership were friendly and helpful. Maurice spent a lot of time when we picked up the car and explained everything very thoroughly. I think we made the right choice going to Karp.

MGk12

Jan 9, 2011

I have dealt with Karp Volvo for over 20 years. I have gone to other places to check them out and have never been treated as well as the people at Karp have and as knowledgeable as Eddie. I would not hesitate to recommend them. Any time I have had any questions everyone there is happy to assist me.

JOHN AMISANO

Jan 6, 2011

HAVE BEEN DEALING WITH KARP VOLVO SINCE 1985.........THE CARS ARE GREAT....ON MY 6TH VOLVO WAGON......BUT......LIKE EVERYTHING ELSE....SERVICE IS THE MOST IMPORTANT PART.....LIVE IN NORTHPORT L.I..30 MILES TO KARP....THERE ARE OTHER VOLVO DEALERS CLOSER... BUT NOT INTERESTED....WHEN DEALING WITH THE "BEST" WHY EVEN THINK ABOUT THE REST......YET...ALWAYS PURCHASED VOLVOS FROM KARP...ALWAYS HAVE MY VOLVO SERVICED BY KARP......THE SERVICE IS ALWAYS 110%...ON THE ROAD A LOT....NEED A COMFORTABLE, SAFE AND DEPENDABLE CAR....KARP VOLVO PROVIDES THE SOLUTION....JOHN AMISANO-ARCHITECT

pyrobsession

Jan 2, 2011

I have been with Karp for over 20 years consistantly leasing Volvo cars. It is a pleasure to walk in there at any time for purchasing, service,parts or anything else. They are polite, knowledgable, helpful and I would never even think of going any where else. I recommend this dealership.

pstrohmenger

Dec 31, 2010

I have been dealing with Karp Volvo for over 20 years. I consistently have excellent customer experiences. Whether it is sales or service, the people are professional, friendly, and courteous. Eddie Ferrari and Tim Gilley in sales are the best. I recommend Karp to everyone.

robretpd

Dec 30, 2010

I took my car in for an oil change on 12/29/10 and was told I needed the following:1. front brakes (includes pads and rotors) for a price of $697.00. I had the brakes done today at a non dealer shop who used all volvo parts (pads and rotors) for $446.45 ($484.96 with tax). There is just no reason that there should be a price difference of $250.00.2. 4 tires for $1,150.00. I was quoted from tire places approx. 200-250 less.3. Exhaust bracket for $132.00. Mechanic could not find this problem.4. change 2 rear marker bulbs for $53.00. Mechanic could not find this problem.The prices are just ridiculous for this economy, or for anytime for that matter.

Avelino

Dec 22, 2010

Everyone was helpful and courteous when we went to purchase our Volvo. They listened to all the options we wanted and were able to find us exactly what we were looking for. They explained the financial ends fully. They explained all the options the car had fully when we went to pick up the car. It was a great experience and I would highly recommend them and use them again.

jc17

Dec 21, 2010

Very friendly people working there, extremely helpful, worked over and above to get me the car and options that I requested. Will definetly go back to Karp when I'm ready for my next vehicle. I would just like to point out a few people that made my decison to buy a Volvo there. Tony Martinez was amazing. He came out and introduced himself which really impressed me. The other two Volvo dealers I went to they didnt even care that I was there. He did what ever he could to make this deal happen and was extremely professional and friendly from the moment we got there. My salesperson Eric Tambini was the nicest person I have met in a long time. He was pleasant and helpful from start to finish and I felt he really cared about me and this sale. Bravo to him. Last but not least, Michael Conway did our final paperwork with a friendly, helpful, pleasant attitude. He answered all our questions and really made the experience wonderful. I also want to mention the girl who went over the warranty with me. She was wonderful as well. All I can say is the whole process was truly wonderful and my thoughts of buying a car and dealing with dealers has changed dramatically. I am a customer for life. I love my XC-70 T6 and I love Karp!!!!!

sbohne

Dec 13, 2010

We had a terrific experience--with helpful, friendly people at every step of the way. All our conversations and interactions were professional and courteous and we were always made to feel that our purchase was important. When we called for service, again, we had positive results and our needs were met quickly and with a smile.As we tell all of our friends, we give Karp the highest recommendation.

richardzny

Dec 13, 2010

this is the 5th volvo i have leased/purchased from this dealership and sales associate. It is a pleasure working with people who actually want you not to be pressured into "must get this deal today only" They want to make sure you are 100% satisfied with purchase and are completly satisfied before you leave the showroom. But it doesnt end there. the service at Karp is better than great. The work done is first raten and they never try to sell you service you dont necessarily need.

shinhopple

Dec 13, 2010

We had been taking our car to a shop, recommended by the Volvo club blog site, that specialized in Volvos and Saabs. These guys had done a great deal of work on it, amounting to about $2700. But one problem always lead to another (which never happened before they "fixed" it) and there was a continued recurring electrical problem. The car would simply be dead - for no reason. They did all kinds of things to it, and yes, they were less expensive than Volvo. But this went on and on. Finally they told us they had no idea what the problem was, and there was nothing more they could do.That was when we took it to Karp. They fixed the problem and it cost about $700, and it turned out that what was causing the problem was that the other guys had disconnected the alarm system and left the wires raw and they were shorting out. In addition to fixing that problem, Karp gave us a list of other things that needed to be done to the car, in order of importance with prices, spending the time to explain what each item was, why it was important, and if and how long the problem could be put off. I am a person who always tries to research a problem, because I have found that part of getting a good solution is asking the right questions. Karp gave me the information to make decisions about repairs and I felt, for the first time, that a car dealer service treated me the way i would have treated a customer if it were my business.I am very happy with them.

stormmy622

Dec 8, 2010

I have been a Karp customer for the last 3 years. They are the most professional and friendliest people I have ever encountered at any dealership. I would like to share my experience, It was about 7:30pm and my car would not start my son was able to jump start the vehicle (my son did not believe the charge would hold very long). I immediately called Karp and spoke with Mark who told me to bring the vehicle right over. They diagnosed it as a weak battery and was able to replace it right then and there. Julie (Service Manager)informed me that evening that I have now become a member of the "After Hours Club". Thank you Karp Service for making my experience a great one.

laurengeld

Dec 1, 2010

I've been to many dealerships and the employees at Karp are the most professional and friendly group of people. I would reccommend them to everybody. I was extremely impressed with the cleaniness and accessibilty of the dealership. I have nothing but good things to say.

nkolenda

Nov 21, 2010

My husband and I were incredibly impressed with this dealership. Frank took a long time to go over our purchase--he made us feel comfortable and at ease and answered all of our questions thoroughly. Leslie helped us get the best possible financing we could and was extremely helpful as well. This was our very first auto purchase and we are grateful to have had such a wonderful experience.

shebara045

Nov 17, 2010

My first relationship with Karp goes back to 1995 (when Tim was only a Service Manager). From day one (after purchasing the car through Al) I was thrilled with the way I was treated. I felt like part of a family, rather than a customer. Everyone, without exception, was personable, knowledgeable and eager to please.Because of my experience with my first Karp Volvo, I purchased an S80 and alsoleased an S60. I have never been disappointed with the way I was treated, orthe quality of work that was done on my car. The mechanics working at Karp areabsolutely fantastic. They know their business and I've never had to return b/csomething wasn't fixed right. Things were repaired correctly the first time.I have recommended Karp Volvo to many, many people...and shall continue to do so,as they are honest, caring, eager to please and exceptionally customer friendly.I did go to other Volvo dealerships but didn't feel a "connection" until I metthe staff at Karp. Customer Service and Repair Service can make or break a dealership. I can only speak from my own family's experience, and we've beenabsolutely thrilled with our relationship with Karp Volvo.By the way, aside from what I've written hereinabove, I want to go on recordas stating that not only was their pricing fair and honest, they have nevertried to talk me into work that was not needed on the car, nor did they try totalk me into "extras" that I simply didn't need. Honesty, knowledge and caringare qualities that I feel are essential to someone with whom I will do business,and, Karp Volvo possesses these important qualities...and more. (Even theirservice waiting area has been designed for their customers' comfort.) Theyhave left no stone unturned when it comes to customer satisfaction.Thank you for your time. Should you need to contact me, you may do so atshebara045ataol.com.

pmfr

Nov 17, 2010

Never have been in an auto dealership where I felt at "Home".The staff at Karp Automotive, both sales and service, take the extra step to make certain that I am satisfied and leave no stone unturned to make my experience pleasant.Facility is spotless. Waiting room for service is attractive.

Mitch Nagler

Nov 7, 2010

excellent dealershipunderstands customer needsgreat deal on the new carvalues customer loyaltyi have a 25 year relationship with this dealershipalways responsive to problemsalways able to overcome problemsexcellent service departmentexcellent body shop

Rosenthal

Oct 30, 2010

Liz Meyer (salesperson) made our car buying experience pleasent. She is knowledeable concerning her automoble and presented her sales pitch with humor as well as facts. The showroom atmosphere was relaxed eithout the obvious high pressure tactics. Yes Iwould recommend this dealership.

chrisqc

Oct 28, 2010

Liz was our salesperson; Tim was the manager who backed her up for our purchase of a new Volvo wagon in June 2010. Despite our many changes of mind about features, concern about price, etc, etc, she was supremely patient and understanding with us, very knowledgeable, and above all maintained a great sense of humor throughout the process. There's no way around it: if it weren't for Liz (and Tim) we might well have bought our car elsewhere.

rhopeb517

Oct 24, 2010

The purpose of this is to give TONY ANGELO the recognition he deserves.Tony went far beyond the call of duty.Tony only wants to have volvo customers HAPPY. He wont stop until he does.He is an asset to KARP VOLVOI was shocked about how much he gives of himself to the job.You just don't find people like TONY ANGELO .

AkP

Jul 13, 2010

They were either incompetent or a scam operation.Every time the car was given for regular service something unexpectedly stopped working.The first time was the cruise control.The second time the driver's power seat.When asked the response was always that they didn't notice anything, they were not aware of anything going wrong while the car was serviced.They always offered to fix the damage for a hefty bill.Their customers trusted this Long Island dealer with their hard earned money to buy the car from them but servicing the car with this dealer was a mistake costly paid. The third time it took them more than a week to diagnose correctly a battery drain problem and they caused a slight damage to the passenger door.It was the last time that Krap screwed things up with my car.

larrycrilley

Jun 2, 2010

I brought my V70 XC for service and was treated very well. Tony worked with the warranty company to make certain my car was fully repaired at the lowest cost to me! The workmanship was great. I have great confidence in my car and this service department.Tony is a valuable assest to Karp Volvo and truly knows the meaning of CUSTOMER SERVICE. I was treated with respect, courtesy, and kept in the loop of all the progress while my vehicle was being serviced.In the coming years I plan to purchase another Volvo and this dealership wll be my stop.

volvoguy28n

May 3, 2010

This was one of the WORST dealers I have been to. The finance department tries to con you and lie to you about loans and interest rates. The sales people were friendly, but not enough to buy. I went to another dealer and purchased a car for MUCH less. It goes to show you have to do your homework.

orin

Oct 28, 2009

I leased Volvo at this dealer for 8 years (2- 4yr leases). The refundable security deposit of $425 from the first lease was never refunded & was not shown on the second lease. When asked why is was not shown on the 2nd lease the sales person said not to worry it will be refunded at end of the second lease. It was not refunded. The dealer said to contact Volvo Finance & Volvo finance said to contact the dealer because they have no record of leases that expired. I was conned for the refundable security deposit. In addition, I paid $400 for an ipod connection in the car. After going back no less than 5 times because it didn't work I gave up & did without it. My first oil change after 6 mos was charged $230. Another rip off. I can scan copy of leases to substantiate all facts. My reason to write such an unfavorable rating is because I believe a big injustice was done several times.

teachpet

Jul 1, 2009

While my car was under warranty, this service department was great. After the warranty expired, every time I went in for an oil change, I "needed" other work done and typically spent upwards of $200. My last AND FINAL experience with this dealership was insulting. I was initially told that my catalytic converter would be replaced for $255. After a week of waiting for the part to come in, I called to follow-up. I was then told that that offer was no longer possible, BUT if I had more than $1300 worth of other work, they would "throw in" the catalytic converter (cost $1500). This is highly insulting and unethical. Furthermore, I took my car to another mechanic and am paying $1000 for all the repairs combined!