Used Cars for Sale at Ken Garff Hyundai in Salt Lake City, UT

daideema

Nov 9, 2016

Ken Garff was a great pick. They met my expectations. . Will use this dealership again with any future purchases. The salesperson was friendly and had good knowledge of the vehicles I was interested in and covered everything with me helping me in making my decision. He went beyond what I expected by having the vehicle delivered to me directly at my home and I loved it!

pdxjared

Nov 8, 2016

Relocating from the remote pacific island of Guam to the mainland USA is stressful. I needed to purchase a car prior to my arrival and Ken Garff made that process easier than I could have imagined. Charlie was flexible with his time to accommodate my schedule and the different timezones. He responded to all of my needs and kept me informed throughout the process. He met with my dad to do a test drive and was profesional and courteous. I wS able to pick up my car the same day I arrived in SLC, hassle free. Thank you for such a wonderful service. I love my new car.

silentjp2

Nov 8, 2016

Good experience. The time spent with me to decide which vehicle met my need was appreciated without pressure and unnecessary negotiations. I woul work with Ken Garff again.

heatherfuhr

Nov 7, 2016

Ken Garff Hyundai was excellent to work with. The staff was patient with me and willing to let me test drive multiple vehicles. I never felt like the staff was aggressive. I will definitely be purchasing again from Ken Garff Hyundai!

jim34

Nov 5, 2016

the toll free line was a joke as far as helping me. one of the people told me it was my problem with Amazon and not theirs. Amazon laughed at that. the Dealership stepped up and took care of it. i hope i have a better experience with the toll free customer service people should i need them again. they were zero help this time and did not handle it very well at all. it seems as if this is an outsourced service that you are expecting them to be as good as the dealership. if so do not hold your breath. if not so , MORE TRAINING would be good. I cannot say enough about the dealership and how good the experience has been. I am the first G90 Ultimate owner in Utah and things are great. thanks

shanna_2305

Nov 4, 2016

My sales lady was new but very helpful and nice. Got us in and out in about the hour time limit they have. Had the lot guy re wash our car for us. There was just a little bit of the adhesive left on the car from packaging. Answered all my questions even after we left to look at a different car.

Caroline

Nov 4, 2016

My shopping experience with Ken Garff Hyundai was exceptionally satisfying. The service I received from Frank Arman the sales agent was top notch. My entire shopping experience was handled online, via text or on the phone and the ease of the process left me feeling really good. I am old school and my idea of buying a car was going to the car lot and being overwhelmed by choices and decisions but being able to go through the process online and patiently making my decisions was super impressive. I would recommend it to anyone. The icing on the cake was having my car delivered to me. Wow! Purchased a car online, had it delivered to me. Feels good!

odingpa

Nov 3, 2016

All Ken Garff dealerships are professional. I have also bought a new Honda accord and a Jaguar from Garff dealerships and the excellent level of service for all of them is the same

ezydude45

Nov 1, 2016

My wife and I enjoyed a pleasant process for purchasing our new SUV. After comparing 3 other dealers for best price, response and listening skills, only Trynn from Garff listened to our needs and concerns and made the horrible experience of purchasing a vehicle easy! Thank you again, Trynn for taking the time to explain and getting us into our new SUV. Kurt and Sandy

tylerjbohman

Oct 29, 2016

They did a really good job at greeting me and finding a good car. There certified should not be certified they and alot of paint issues we found on multiple cars.

lee.fuhrken

Oct 28, 2016

We got the car we wanted at a price we could afford. Keith went above and beyond what we expected from working with a dealership. No pressure. No nonsense.

nbdean1

Oct 28, 2016

The first time I came to Ken Graff Hyundai was in 2012. I loved my experience and was happy to come back and lease another vehicle. This time around was even better! I never felt abandoned. All my questions were answer to my satisfaction. I knew I was in good hands. When I left I felt confident that all my decisions were right. I felt comfortable driving my new car. This was definitely, the best car "leasing" experience ever! Thank you!

danpilant

Oct 26, 2016

A very nice and informative sales staff. They worked with me on price and features and financing. No problems! Just an easy car purchase, the way it should be.

michelle.winger

Oct 25, 2016

Keith Blomsness was great to work with and met us late one evening after flying back home from traveling in Europe. He mad the process very straightforward and easy. We bought the car the next morning and enjoyed the process so well, we purchased a second vehicle the next day for my father. Great experience and dealership process.

robd02

Oct 22, 2016

He was so helpful!! Very nice,guy! I would send anyone to him for help,with a new car! He is such a nice guy,,and,he follow's up with anything you need!! We,,really enjoyed working with him! I would recommend him to any of our family and friends. I would hope that you keep him on board!! Great guy,,for sure!! Robert and Pauline Dickinson

fuzzyfurr13

Oct 20, 2016

I had researched the Hyundai Genesis before going and this dealership offered the best price and options I wanted. Everyone I dealt with were attentive and helpful.

jamontero774

Oct 20, 2016

Went in to buy my first car and had a great experience with Frank. I was promptly greeted, has all of my questions answered, and was provided everything I could have asked. From being offered a drink to getting personalized help with a financing package. Would recommend to anyone that enjoys a low stress car buying experience.

johnjbar7

Oct 20, 2016

See my review on the previous page. See my review on the previous page. This review space is not necessary, because I have already written one on the previous page.

jobrrh

Oct 19, 2016

The salesman and staff were very professional, thorough and informative. Never felt pressured during the decision making process at any time. Felt like we got a good deal. Great coffee.

debie.dipo

Oct 19, 2016

Frank and Becca did an excellent job while trying to find the right car to meet my needs. I would buy from them again in a minute!

thulemsgt85

Oct 18, 2016

My salesperson, Leah Cook, was friendly, had a good attitude, answered all my questions, and made the buying process smooth and almost enjoyable. I would recommend her to anyone interested in a Hyundai vehicle.

stiegfamily2014

Oct 18, 2016

Buying was easy. Worked hard to make sure we got what we wanted. This is my third new car from Ken Garff. But they did deliver car with no registration paper work. Didn't notice for 4 days. Then had to call to have paperwork mailed. Only negative thing I could so. Otherwise nothing but positives! I tell everyone to go to Ken Garff when shopping for a vehicle.

dbettino

Oct 17, 2016

Ken Garff has a welcoming and relaxing atmosphere, making my purchase of a new car enjoyable. Frank Arman was a pleasant young man to work with, friendly, personable, and he gets the job done.

kandm625

Oct 15, 2016

Ken Garff Hyundai and Trynn Outsen made my experience enjoyable. Trynn was knowledgeable and truly knows the meaning of customer service. Trynn respected my time and made every aspect convenient for me. My first Sonata from Ken Garff was an awesome vehicle, this is my second Sonata and I love it! Thank you Ken Garff Hyundai and thank you Trynn Outsen!

preyanuchsmith

Oct 14, 2016

Hyundai has come a long way, beautiful design and reliable vehicles. Not to mention an out of this world protection program. Great team, Friendly staffs, and awesome sale representative . I also love the one person one price policy.

keatonstamper

Oct 14, 2016

Leah made our car buying experience quick and easy. She was knowledgeable and a pleasure to work with. I'd refer a friend to her any day. She was also very funny which made it an even more relaxed process.

daa2you

Oct 14, 2016

Charlie did a great job to follow-up on all my needs. Thought I wanted another Sonata....and I loved the look of the 2017 but, leased a Santa Fe. The style and size exceeds my expectations after pricing other SUV's that are more expensive.... didn't think I could afford a SUV. The Santa Fe is affordable and, has great features. Can't beat the price....and LOVE the Look...It's a Beauty.

bardeemills

Oct 11, 2016

Would buy from again if I'm ever in the market for a new vehicle. This was an easy and painless experience with very few glitches that were addressed professionally.

wuffell71

Oct 11, 2016

Very good experience. The salesman was very knowledgeable on the vehicle I purchased and was very friendly. I would definitely recommend Ken Garff to my family and friends.

racheldunsmore010

Oct 9, 2016

I had a good buying experience! The sales guy was very friendly and had good knowledge of the car and was able to answer my question

misslilyhiggins

Oct 8, 2016

Thanks for helping us out! We enjoyed the drinks while we waited for our car to get cleaned. It was a great price and we got a fair trade in amount for our previous vehicle. We'll definitely be back.

landtpetsche

Oct 8, 2016

It was my first pleasant car buying experience. Leah was very knowledgeable and professional. We have recommended her and the dealership to several people. The End

Debra

Oct 7, 2016

Charlie made this experience very pleasant. Great detail explaining all the features and answering my questions regarding my vehicle. Went the extra mile to bring the Santa Fe to me after service.Thank you Charlie, Jordan and Brandon for looking out for me.

earl0

Oct 5, 2016

I went into the Ken Garff dealership because their price on the internet was better than any of the others. I have purchased cars from riverton Hyundai and Murdock Hyundai but their prices were not close to Ken Garff. The attention was quick and they immediately took me out to a car that I was interested in. The test drive went well and they gave me a price on the car within five minutes. I was disappointed that the salesman didn't tell me about the features on the mirror or about the sat radio. We just took a 3000 mile trip and didn't have the sat radio to listen too. I just went back to pick up my plates and I told the gentleman that put them on that my sat radio didn't work. He checked out and took the number off the radio and said that he would set it up on the computer. When I checked it an hour later it was working.

mark.d.beebe

Sep 30, 2016

Everyone was very nice, and friendly during our purchase. We would have liked to have ordered our car, but Ken Garff is unable to order vehicles.

matkinat

Sep 30, 2016

I am a repeat customer of 5 times. Trynn took a "disappointing" situation and turned it into a pleasant experience. He and Jordan worked diligently to get me the car that I wanted and needed with a specific deadline looming. They were so nice and accommodating!!! My sister and I left with the perfect car due to Trynn and Jordan!!

parkjm

Sep 27, 2016

It was a great experience. It took a little bit longer than I expected to finish all work done, but I got great service from the staff.

gelaineboy

Sep 24, 2016

Ken Garff Hyundai is a great place to buy a car. We bought our second Elantra from Ken Garff Hyundai. It's a little further distance from where we live, but we like the dealership there.

c.glade

Sep 20, 2016

Excellent service. Met my needs exactly. Had to be in and out in under two hours and that was easily achieved. Highly recommend this dealership to anyone wanting a Hyundai.

cswientek

Sep 16, 2016

My salesman quit without telling me or informing the staff that I was going to pay cash since the credit union had screwed up the deal. This was all a surprise to me and the staff. I don't have any rapport built up with this staff and can't say I have any loyalty to this dealership. I love the car but may go to another dealership for service maintenance.

gilnicholas

Sep 16, 2016

The car is great and my daughter loves it. She is very excited. Our sales person Trynn was outstanding and did an excellent job from start to finish. He made the deal and is the main reason I purchased the car from Ken Garff

jrl6610

Sep 16, 2016

I recently purchase a 2017 Santa Fe from Ken Garff Hyundai. Dave Anderson was my salesperson. I had dealt with him in email prior to coming to the dealership, he was great to work with, low pressure, answered all my questions, treated me with respect. I would send friends and family to Dave to buy a car, it was the best experience I have had with buying a new car, and I have bought alot of cars.

gupta.rahul.in

Sep 16, 2016

The sales advisor was extremely professional, making sure my buying experience was top notch. The follow up after the sales (even though I was from out of town and was never going to get vehicle serviced here) was great, ensuring that all my questions were answered. The dealer even sent a free set of wheel locks on asking.

katbrew

Sep 15, 2016

We have been a Hyundai Family through 5 cars and this by far was the best experience we have had so far. We live in California and Keith Blomsness was our sales associate who contacted us through the Costco Auto program. He understood our needs and found the perfect car for us. Everything was ready when we arrived from our long drive from California.

cwong88

Sep 11, 2016

I have deal with Ken Garff Honda dealer for more 30 years, they are good to me.I would difinitly dent some friends to Ken Garff, you can bet on it..Charles W.

gailpicha

Sep 10, 2016

I was disappointed that interest rates and various charges were not explained clearly. Leasing information , such as, residual values were not clearly available . The leasing interest was incorrectly quoted , almost decided against the lease.

jill.kristina.terry

Sep 10, 2016

We loved our experience purchasing a car from Ken Garth Hyundai. I couldn't be happier with my 2016 Sonata Hybrid. Hyrum was great to work with and the service was fast and friendly!

cannoncurtis

Sep 9, 2016

They did a great job. I felt that the experience that I had was quick and informative and a friendly experience. I did everything with one person which made it easier and a better experience.

kkpark35

Sep 8, 2016

Great experience in purchasing a new car. I was apprehensive when I was looking to purchase a car since I had to make deals! Keith was very professional and made the the purchase hassle free.

celeste0

Sep 8, 2016

Keith was very easy to work with, not pushy at all, and accommodating. He took alot of the anxiety of this process out of the picture for me. I would definitely recommend working with him.

mherdtull

Sep 8, 2016

Leah was a wonderful salesperson to work with. She was very informative, prepared, and listened carefully to my car needs. She definitely matched me with a car I love and I would recommend her highly.

karensmithson499

Sep 7, 2016

The dealership was always helpful and friendly. Keith was very patient as I researched and asked lots of questions. He continues to be very helpful.

jon

Sep 7, 2016

I want to preface my review by saying the salesman that helped me truly was fantastic, but he was new and there were issues in regards to the pricing.I was in Idaho and looking for a 2016 hyundai sonata hybrid. After going through true car Ken Garff sent me an email for a price offer. Ken Garff has this one price, one person, one hour guarantee. The price that is locked in on your certificate in email is non-negotiable.Here's the kicker: 200 miles into my drive to pick up my new car, the salesman contacts me to tell me the locked in price is on a loaner car that was totaled the previous week. He explained to me that that price that was supposedly a guarantee was indeed actually not guaranteed HAHA, It was now going to cost me more for a new 2016 Sonata.What bothered me is that Ken Garff garnishes this motto: one person, one car, one hour. Where there is no negotiating the price that is locked, and this one price promised to you is what you'll get. I even spoke with the salesman to make sure that the price I'd be getting was indeed what he told me and that no bait switch was going to happen. I doubled checked on all the other fees included in the loan so that I for sure knew nothing weird was going to happen. Yet, to my dismay the price was changed on me. I told him it was unacceptable, because if the price was non-negotiable or unchangeable that meant to me that neither party could change it, but the car dealership did.Unfortunately, their mistake was not my problem, and was not my fault. A car dealership that cares for their reputation would have honored the price, since the difference was only hundreds.Due to this I have to give the dealership a one star rating unless someone makes this right with me.

suzuki.07gsxr

Aug 26, 2016

David Anderson at Ken garff was very helpful and professional. He made the car buying process fast, enjoyable and easy. He made it haggle- free and put the best deal forward to begin with. Definitely will recommend David to anyone looking to buy a Hyundai.

lmawhinn

Aug 24, 2016

I've now purchased 5 cars with this dealership. Great to work with and very professional. Charlie and Shane have been a pleasure these last few years. Thank you.

dholk1

Aug 23, 2016

Overall had a great experience with Ken Garff Hyundai Salt Lake City, Ut while purchasing a new Elantra. Salesperson (Dave) was great to work wth, very professional, and a pleasure to do business with. It was great that the salesperson could do everything, did not have to go between sales and finance managers....

iamlancalot

Aug 19, 2016

Trynn did a nice job of finding the car that fit my needs and was able to assist me and answer all of my questions. The Sonata is a great car and almost sold itself.

stan19bp

Aug 18, 2016

I have already sent co-workers to you it was the fastest car dealer I have ever made. I didn't like texting so 25 words are a little to much.

ivin

Aug 18, 2016

The Santa Fe Sport is great. The car buying experience was very simple and they put me at ease. The dealership was very nice and everyone was very friendly. I enjoyed the experience and I have NEVER like the car buying experience. No pressure at all. They really heard me. Thank you Ken Garff Hyundai!

joanna.g.meacham

Aug 17, 2016

Ken Garff was very professional. I have worked with them over the past 6 years. I have been happy with the service and the professionalism of the staff.

ray.walkerii

Aug 16, 2016

This was the easiest and most comfortable car purchase that we have ever experienced. We were surprised that all of the necessary paperwork could be be completed in less than an hour after we decided on the purchase. Our salesman also explained to our satisfaction about the comparisons in purchase and lease options.

thornilsen75

Aug 14, 2016

This was our second purchase in two years from the same sales person and we couldn't be more pleased how we were treated at Ken Garff Huyndai and our sales person, Rocky Nelson - both times. We were never pressured and our concerns and questions were all handled very professionally. The few times we visited the service department were very pleasant. The staff was friendly, honest and helpful. This is the only dealership we will deal with in the future.

vanwagoner5

Aug 14, 2016

My daughter took a long time deciding between cars. Asha was very patient and went over the differences several times. She also encouraged my daughter to drive each car as often as needed to be sure. This was the first new car buying experience for my daughter and it was a good one. Thank You Asha!

cww85

Aug 13, 2016

This was my first time buying a brand new car and I love my Tucson and the warranty I have with it!! Amazing vehicle!! Ken Garff Hyundai was awesome and treated us amazing! on the other had we had first visited Riverton Hyundai in Sandy, UT and they were very much the opposite. the general manager at Riverton Hyundai over promised and under delivered and just kept trying to get us to pay more and then failed to even follow up with me so I finally looked elsewhere and went to Ken Garff Hyundai.

shannonsorensen7

Aug 12, 2016

Fast, easy, and the no negotiating worked out better than I hoped. I had researched several other Hyundai dealerships before choosing Ken Garff, and I know they gave me a great price right from the start. Friendly staff.

jtacke1

Aug 12, 2016

So far...love this car! Had a Toyota Venza which we loved, but Toyota discontinued this model and we wanted a new car with all the safety features. By the way......the safety features all work very well!

geneba50

Aug 12, 2016

We bought our car through the Costco Auto Program. We were treated with respect and the process went very smoothly. I would highly recommend going to Ken Garff to purchase a vehicle. Dealership was very modern and spacious. Will bring back car there for oil changes and any maintenance.

jeffgo

Aug 11, 2016

Ken Garff Hyundai (Salt Lake City, Utah) has now helped us complete our fourth automobile transaction (not counting another by one of our adult children), which have included purchase and lease transactions for both Elantras and Sonatas. They not only have the lowest prices, but their professionalism and attention to the customer make buying or leasing a car an enjoyable experience. We'll be returning for a 5th time in a couple of years.

acarp80

Aug 10, 2016

Went the extra mile for everything and helped us out of a bad situation. They were so helpful and patient with us. Will definitely buy here again!

deeshll18

Aug 8, 2016

It was a nice, easy process. Everyone was very nice and helpful. Knowing the price from the beginning without having to haggle is such a better process.

brandongoodman37

Aug 8, 2016

Trynn was great to work with and made sure to show me all the available options. I would highly recommend working with Trynn for your next vehicle purchase.

fred5

Aug 4, 2016

The professional and personal service we received while purchasing and deciding on our new car was excellent, we were able to reach our salesperson anytime and we were never pestered during the week we were deciding on the car to purchase. Overall a great experience!

whitneyadamson

Aug 4, 2016

Everything was great. I'm a repeat customer for a reason! My salesman trynn was great to work with and went above and beyond from day one of mush emailing each other. Made the process easy and exactly what j needed

michaeljtuttle

Aug 4, 2016

We knew that we wanted a Santa Fe but weren't sure what model. Tryn went above and beyond in helping us decide the perfect match. We get so many compliments on our new car! Thank you!!!

rwhitecar

Aug 1, 2016

Using the online True Car functionality has totally changed the way of car buying. We knew what we wanted and what the pricing would be going in. When Ken Garff did not have the exact car we wanted, they worked to find one and have it delivered.

jampausa

Jul 30, 2016

Very good, professional and explained everything throughout the sales process. I also enjoyed the nice TV that was part of the sales as a gift during the month that I made my purchase.

bracken50

Jul 29, 2016

I had a great experience Charlie did a wonderful job helping me out and making me feel comfortable. I didn't feel any pressure to buy and I got out in a very good amount of time! Y'all do a great job!

holladayba

Jul 28, 2016

Everyone was incredibly professional, friendly and helpful! Rocky, our salesman, was great to work with and made sure that all of my vehicle needs were addressed during the sales process.

robyncurtis77

Jul 28, 2016

I have purchased six vehicles in my adult life and have never cared for the salesman. Jason is the first salesman I really enjoyed working with and liked. I liked the feel of the dealership and I especially liked only dealing with Jason, and not being passed around after choosing my vehicle.

travisrealtor1

Jul 28, 2016

I love the straight forward sales approach at Ken Garff Hyundai in Salt Lake. Not high pressure sales. A lot less anxiety. I have referred 5 people. The financing is better than most places.

JTBECHTOLD

Jul 26, 2016

This is the second vehicle I have purchased from Ken Garff and each time has been better than the previous one. I would recommend anyone interested in buying a vehicle to check out this dealership. The sales staff are professional and there is not the feeling after you buy of buyer's remorse, because I feel you get a great deal and the best service!

arvin_jeanette65

Jul 24, 2016

After seeing a Ken Garff TV add for 2016 Hyundai Sonata's, we called in to make some inquiries and were directed to Jason Stocking. He spent considerable time giving us quotes on different models and was very helpful with all our questions and details. As we live out of town, we made arrangements to go to Salt Lake the next day. When we arrived we found him available and waiting to show us the vehicle we were interested in and promptly took us for a test drive. His salesmanship was excellent !! We really enjoyed working with him in all aspects of the purchase. We bought a new Hyundai Elantra in 2001. It now has 300,000 miles on it. The last time it was in the garage for an oil change, the mechanic said he was amazed at the condition of the motor, and said it should run for a long time yet. It's still going strong. Obviously, we are hooked on Hyundai's and hope this 2016 will last just as long.

flylucky13

Jul 23, 2016

Leah was awesome! I'm very appreciative of her. Miscalculated sales tax is not acceptable in my opinion. When refered to the service department for perma plate application, they were not nice at all when telling me that's not what they care of. It sounds like some additional customer service could be used there.

luvnocean

Jul 23, 2016

I knew what I wanted right up front and the employees helped me reassure my decision. They were friendly and made sure I knew everything about my car before I left the lot. I never once felt pressured or pushed. I had a great experience and will refer anyone I can to Ken Garff Hyundai.

billcarter51

Jul 21, 2016

My experience was excellent at Garff. They had exactly what I was looking for By searching through the entire system to find it. I would definitely refer this dealership to friends.

chelsea.dee.evans

Jul 21, 2016

Ken Garff Hyundai was, by far, the best dealership that I dealt with when going the the purchasing process. They never try to get you into anything you can't afford and/or don't want. They don't try to up sell you but they DO tell you what they recommend (extra insurance coverage, etc). They even stayed 2 hours late to make sure I got my car that day!

clynnsmith

Jul 14, 2016

I would definitely recommend this dealership. Everyone was friendly and considerate. I especially appreciated my salesman Charlie going over all the financing and not a finance guy trying to sneak in add-ons on the price. I'm very happy with everyone I came in contact with.

mckell.barber

Jul 14, 2016

We had dealt with this dealer before and had high hopes but we're very disappointed by the follow up we received and the lack of knowledge about the car by our salesperson.

kulang2005

Jul 12, 2016

the excellent serves can mark customers recommend anyone to your dealership I think you are improving your serves to your customers thank for that. good job

aljcj26

Jul 12, 2016

Our car buying experience was the most pleasant experience I have ever had at a car dealership. We came away with a great car with a good price. The products we didn't want weren't pushed onto us and we weren't made to feel guilty when we didn't select all that was offered at the higher price. We love our new car! Thanks for being professional.

rusjames

Jul 12, 2016

Jason Stocking was very helpful and friendly. He was always there and ready to answer any questions I had. He was not too pushy and he never tried to sale me something I didn't want.

cgolden0

Jul 10, 2016

After being recommended to us by a friend we decided to go to Ken Garff to purchase a new SUV for my wife. This was to be the first brand new vehicle she has ever owned. We had a little time to look over the lot before we were greeted by Kyle. The sales person we were there to see was finishing up with other customers. We met Charlie Madon and he helped us get a better SUV than we were originally looking for. We are thrilled with the vehicle.

qortni1

Jul 9, 2016

I love the service I got here especially comparing it to the people at Nissan next door. They weren't pushy, they didn't mess up, they answered all my questions and made me feel comfortable.

eric.c.davies

Jul 7, 2016

We loved everything about the experience. The whole process took less than three hours. We had single salesperson who guided us through the entire process and let us know about all features and deals available to us without being pushy or off-putting. We will definitely return to lease again- AND we will tell all of our friends about this dealership!

jeffrita.bellamy

Jul 7, 2016

This was by far the best experience we have ever had buying a car! We highly recommend this dealer. No hassle, no pushiness, no arm-twisting.

lbptafam

Jul 5, 2016

Cheun did an awesome job. He knew what would work best for our family and I appreciated all he did for us. He helped us and did not rush out decisions even though it was almost closing time.

hansen_cb_32

Jul 1, 2016

I never felt pressured at ken garf. It was a nice place to find the right car. I've recommended ken garf to multiple people already. Love the car!

johnsonkeyshawn45

Jun 30, 2016

It was a great experience and the salesperson was so nice and helpful I was so happy with my new car and the experience of buying a new car

julieann.jn

Jun 30, 2016

Ken Garff has amazing prices. I was looking at the same car at another dealership. They were asking $29,000 and Ken Garff was only asking $25,000 (and KG had more add-ons)! They offered me an extremely competitive price on my trade in. I worked with Jason Stocking and he was so helpful. This was the first car I purchased and he made the experience comfortable and pressure free. They want to make sure their customers are in safe and reliable vehicles as well. They wanted to see if my car was impacted by a minor recall so they gave me a loaner car to use until they knew for sure (2 days). I had a great experience at Ken Garff Hyundai and will definitely repurchase from them.

troutfinn1980

Jun 30, 2016

I had an excellent car buying experience with Dave Anderson from Ken Garff Hyundai. I would definitely refer others to him. It was an easy and painless transaction.

ektibbitts

Jun 30, 2016

My experience was very positive. It was fast and friendly. Rocky was knowledgeable and personal, and no pressure, which was very much appreciated!! I look forward to many years with my new car!

victoriahatton85

Jun 30, 2016

Every one was really helpful and professional. From the minute I walked I felt like what I wanted was the primary concern. I didn't feel manipulated once. I highly recommend Ken Garff Hyundai.

h82baway

Jun 25, 2016

Ken Garff Hyundai was very professional and have me a lot of options I didn't think about. They gave me a great deal. Will continue to work with Ken Garff Hyundai.

virginia07.gutierrez

Jun 25, 2016

I loved the service given. The salesman was very kind and he tried to understand our worries. He even spoke Spanish, which is my native tongue. They are very accommodating.

hf.ness

Jun 23, 2016

I LLLOOOVVVEEE my new Tucson Hyundai! It's so sexy and wonderful. The drive is smooth and quiet. The sound system is awesome - I would never mess with it! So basey! Although the purchase was a long process, I kind of figured that's how car buying would be and all aspects of it were expectedly smooth sailing! Thank you for my new car! This is my first long term investment OF MY LIFE! :D Credit building, here I come! :D

nbcatto

Jun 22, 2016

The right car I wanted for a fair price. Leah Cook was a great salesperson. The clincher was your web site that listed the suv with all the dealer discounts. Thank you

dickstover16

Jun 21, 2016

Rocky, my sales person, was very professional. He sold me the car over the internet and phone, had the vehicle, driven to me, over 300 miles away, filled the tank and had it washed.

pomans2011

Jun 17, 2016

THANK YOU ALL SO MUCH...I WILL BE SENDING ALL OF MY KIDS, AND FRIENDS YOUR WAY WHEN ANY OF THEM ARE READY TO PURCHASE A NEW OR USED VEHICLE.

devinb0

Jun 15, 2016

The dealership was awesome! The staff were amazing and very helpful and I love my car! It was in a great location and easy to get and out.

petrakershaw

Jun 10, 2016

The sales people were awesome, the car is fantastic,be sure to double check everything promised even if it's in writing. Leah was a great sales woman.

pscothello

Jun 10, 2016

Over all I was pleased. Sales person was great over all. Defiantly did not hit that 1 hour in and out mark as publicly posted at the dealership. Left with some confusion about some included equipment - no Turbo charger like I thought. I guess I got confused with other models and equipment. Over All one of the best car buying experiences I have ever had.

gperks31

Jun 10, 2016

All things considered, I had a very positive experience buying a car from Charles and Ken Garff Hyundai. I would have no problem recommending your dealership to anyone I know who is considering buying a car.

ukfandaly

Jun 10, 2016

Hyrum was the right type of sales person for us. He took the time to explain anything I asked for, but was observant not to go into details of what we already understood.

jesshboehme

Jun 4, 2016

I'd like to provide a personal thank you to Charlie. He was a great help to me. The finance manager also kept us company while waiting for details to be ironed out. Excellent service. If I buy another Hyundai, I know where I'll be going!

DRILEYUTAH

Jun 2, 2016

Hyrum Darger is excellent at his professionalism and customer service. He went the extra mile in getting me what I needed and wanted. I have previously worked with Hyrum on other car purchases and he has been my go to sales person for the past two vehicles I purchased. Should I be in a position in the future to purchase another vehicle, I most likely will contact Hyrum if available.

lindseyh1027

Jun 2, 2016

I had a great time at Ken Garff Hyundai, I love my new car and I felt comfortable and safe buying my car from them. I never once felt as though we were trying to be conned into a bad deal.

jennettewood

Jun 2, 2016

Read the small print...don't get caught paying for services you really don't want i.e. maintenance package, etc. Know ahead that this is an OPTIONAL purchase!!!

crazyreadr21

May 27, 2016

Great car, great service from Jason! keep up the great work. I will tell everyone. I don't want to leave 25 words. My wife says the care was nice enough that I will be getting a little something extra! Thank You!

tbrox94

May 24, 2016

I am happy with my new Hyundai Veloster and I would definitely go back to Ken Garff for further purchases. I wish I was shown a little more of the inside system part but overall it is a fun car

adsamart10

May 20, 2016

Mr. Madon was great, he made things very simple and got us just what we wanted. We were able to communicate with him and tell him what we wanted, then we came in and got things done very quickly. Would highly recommend working with Mr. Madon.

epascascio76

May 19, 2016

Thanks for helping me with my purchase of my car. Keith was very helpful and I enjoyed working with him through the purchase ! Thanks for the amazing service and answering all the questions and concerns I had! Thanks also for the trade in offer which was close to what I was looking for!!!

georgedemeritte

May 19, 2016

great place to buy a car quick service no long waits on paperwork great working with Hyrum my salesman. friendly professional and overall nice folks to work with.

kbrown0

May 19, 2016

great service and experience. I don't think you should make the review section mandatory on the survey it takes to much time and I answered the questions that should be enough informaition

selenaejensen

May 17, 2016

They were very professional and listened to my needs, when I decided to go with a cheaper car, they didn't try to force the more expensive car on me.

RoxannWebber

May 16, 2016

Dave Anderson was our Salesperson and he did a very excellent job. Very informative and personably. My husband and I were very pleased how he handled everything. Very patient with our questions and very on top of getting the best information possible. We were very excited and pleased with our experience. This is our 3rd car we have purchased from this dealership! Roxann W.

tedsgal512

May 14, 2016

I wanted to trade in my Hyundai Veloster, but I wanted the same car. I loved my old Veloster, but I wanted to update. I chose a new turbo model and I couldn't be more thrilled with it.

rrrramon4

May 13, 2016

Good dealership. Quick service. Found a car at a good deal. Employees were good at listening and I felt in control of the situation unlike other dealerships where I spent lots of time waiting and listening to them try to sell me features I didn't want.

bullmake

May 12, 2016

My experience at the dealer was great. I already knew what vehicle I wanted and had called in advance to make sure my exact car was there and set up a time with Charlie to come get it. Charlie was great. The only annoying part of the whole process has been after leaving the dealership. The finance department has called me a few times with random questions about my job, income, and location of registration and license like everything I filled out on my paperwork was incorrect and was going to create problems. That's the only thing that's rubbed me the wrong way. But my experience actually getting the car and interaction with Charlie was great!

lsbloomquist

May 12, 2016

All my questions were answered and my salesman ( Trynn Outsen ) never got impatient with me. He was friendly and was willing to spend a lot of time test driving and going over many options. I never felt pushed or that I was taking up to much time. This was a trade in and up, I bought my 2013 here and didn't have them same experience the first time, but decided to try again. Much better experience this time very happy, would definitely recommend Ken Graff to anyone looking for a hassle free buying experience ?

pabickerton

May 12, 2016

My experience at Ken Garff was outstanding. I knew precisely what vehicle I was interested in purchasing and Chun had it ready and waiting for me. Features were clearly explained and follow-up to ensure satisfaction was excellent. Fantastic dealership and sales people!

joseph.hempel

May 9, 2016

I loved working with Kyle, they were friendly, professional and went out of their way to help without being pushy! Best car buying experience I have ever had! Even the wife was super happy and said I like our salesman, that never happens. Lol They need more parking, I went twice and couldn't find any place to park.

jimmysongs411

May 7, 2016

Much more pleasant experience than expected, in comparison to past visits to other dealerships!! Pleasant enough that they kept me there long enough to find a car to fit my needs, price-wise, size-wise, etc.

blakenielsen

May 6, 2016

Ken garff's simple no hassle strategy makes working with the dealership easy, and not stressful. My wife and I are very happy with our purchase, and will return for future purchases or maintenance.

krystineknechtel

May 5, 2016

It was a great experience thank you. This place was recommended to me and I will recommend it to someone else. Everyone was nice courteous and professional .

mariomigue

May 5, 2016

went in with a car in mind. Saw the car, spent time talking to the car salesman and asked a lot of questions. bought the car. Salesman was happy and I left. Simple as that. Will probably buy another Hyundai in the future.

rallan44

May 3, 2016

I was pleased with my experience purchasing my new Sonata. It's a great car. It's fun to drive. Tran was very helpful. He pointed out all the bells and whistles on the test drive. The only disappointment is that the car doesn't have the remote start. I'm going to cancel the blue link remote and keep the connect package. Thanks again for all you guy do.

leosotx247

May 2, 2016

They are amazing at this location by being so very helpful and patient to make sure you get the right vehicle. Service is always great at this location!!

mskrismail

Apr 29, 2016

Rocky was so helpful, informative, pleasant, and patient. He answered all my questions and made me feel important. He never got annoyed when I changed my mind multiple times. He is great!

caseycoberly

Apr 28, 2016

Cars were ready when we got there. It was a good experience and the people that helped us were personable and very kind. Would recommend to others.

babelang77

Apr 28, 2016

My 2014 Elantra was a very good vehicle. The only thing wrong with it is that it was not great going over bumps. My salesman told me the 2017 Elantra's were rebuilt from the bottom to the top. He sure got that right. When I go over those same bumps, my 2017 gives me a much smoother ride. My wife sits in the passenger seat and never complains about a bumpy ride anymore. Thanks Hyundai.

dholunakul

Apr 28, 2016

It was nice experience buying a car from Ken Graff Hyundai. Staff was nice and friendly and made my car buying experience a hazel free.

MRMCDUSTY

Apr 28, 2016

This dealership has been great with the purchase of four cars in the last six months. Charlie and Rocky were very up to date with the features of the four cars that were purchased, they answered all questions that were asked of them. Then gave us the call on what car and options we wanted. Thank you for your service.

brentpalmer3

Apr 23, 2016

Great service! I would definitely come back to Ken Garff Hyundai for future vehicle purchases. Dave Anderson was an exceptional salesperson and I would recommend him to anyone who asked me.

membrura1982

Apr 23, 2016

The man who helped us in choosing the car was very patient and explained everything to us what we were interested.Rocky Nelson Thank you very much for your help and patience you have spent with us.

rileyo

Apr 20, 2016

Excellent attention to provide services to fit my needs and choice of vehicle. This was my third purchase of a Hyundai and I anticipate the same level of excellence with this car/SUV as I have in previous automobiles

sweetpea1029

Apr 16, 2016

Love the vehicle we bought. The service and salesmanship was excellent. Would definitely return when time to purchase/lease my next vehicle. I will recommend Ken Garff to all my friends and family.

sheashea1612

Apr 16, 2016

I just bought a 2017 Hyundai Elantra at Ken Garff, and was not disappointed at all. The service was amazing, and my saleswoman was very considerate to what I was looking for, and what I wanted. The only downside to my visit to Ken Garff was that it took a little more time to do all of the paperwork when purchasing my car due to a confusion with the finances. But everyone was nice and welcoming and answered any question I had. Great experience.

jjruss9

Apr 16, 2016

The experience was smooth and I am in love with my car! Trynn did a wonderful job and was very professional throughout the entire process. Thank you!

spduckworth

Apr 16, 2016

It was a great experience and very easy. I knew what I wanted and Jason found it for me quickly, we took a test drive, and we purchased the car. The car is great and I love driving it. It did take longer than the hour you promised, but the dealership was short staffed that night. It was still the easiest purchase I have made.

jolynnc9

Apr 15, 2016

They got me what I wanted in a timely fashion and for a good price. I never felt pressured but felt I was being given honest information.

dawnmanwill

Apr 15, 2016

Keith was very knowledgeable and helpful took his time upon my delivery to make sure I was comfortable with all the features. I have worked in the car business for 30 years and I was so very impressed and appreciative of his professionalism , compassion, knowledge and good nature , Thank you!

Julia

Apr 14, 2016

My husband and I brought my 2002 Hyundai Accent, that I purchased new at this dealership, into their service center for a checkup and possible repairs. Since the car needed a new transmission and clutch, I decided to buy a new car. With millions of cars and thousands of dealerships to choose from, the car itself and even the financing is not the most important thing to me; although, like most people I want the best car and the best deal I can afford. Customer service is most important, particularly because my husband is deaf. The people at this dealership were deaf friendly and treated both of us with respect, answered all of our questions, and were fun to work with. I think that not having to haggle makes a huge difference when buying a car. I bought a brand new Hyundai Accent and am enjoying it very much.

rogoca524

Apr 12, 2016

If your looking for a new car, Brandon Ford is the right guy, he will take the time to help you find the right car and make sure you are satisfied

glkroupa

Apr 12, 2016

I have purchased many vehicles in my lifetime, but my experience with Charlie and the Ken Garff Hyundai dealership was a great experience. Courteous and genuinely concerned with my vehicle needs. It was refreshing to not have to go through the sometimes painful negotiations between your salesperson and some unknown person in upper management. The dealership was a pleasant place for my family to enjoy while I was working out our purchase. Very satisfied with my purchase and a pleasure doing business with this dealership.

suxcess11

Apr 12, 2016

My sales person was amazing. I definitely would recommend the dealership to my friends. I am happy with my new vehicle. The service was excellent and I didn't have to spend a lot of time at the dealership

junior_guimachan

Apr 9, 2016

This was my second time purchasing a car from Ken Garff Hyundai and the customer service was very pleasant and efficient both times. The staff is very helpful and friendly.

karatechoppingpanda

Apr 7, 2016

The employees at this dealership where kind and helpful. I absolutely love my new car... I came in not knowing what kind of car would fit our needs best and Charlie helped us find the perfect match. We will definitely be back

btstubbs12

Apr 6, 2016

It was a great experience to buy a new car. The financing was simple. Jason did a great job of showing us all of features in the car. The dealership atmosphere was pleasant not push and not high pressured. That is refreshing.

ryan.torgerson

Apr 5, 2016

Good service, did not persuade me on upgrades, more expensive vehicles, or when to buy. Got exactly what I wanted. Not pushy and very knowledgeable in all aspects of my buying experience.

nellie826

Apr 4, 2016

Bought a new veloster! Amazing experience! Charlie did a great job working with me to buy the vehicle. Showed me all the features. Worked the financing and I walked out of the dealership happy.

ledwards24

Apr 2, 2016

This was a very smooth, no hassle, buying experience! When I first started looking at new vehicles six months ago, Brandon contacted me. Due to other priorities, that was not the right time for us to buy. Brandan asked if he could touch base with me in three months, which he did. Again, other issues took priority at that time. About three months after that, the timing was right! Brandon was diligent in remembering me, and keeping in touch with me from time to time, so we went to see him of course! At that time, we knew what we wanted and what price we wanted to pay. We had been researching and doing our homework for months. We met with Brandon, talked, and did a test drive. A few days later we went down and bought the car that I love! The whole process was no stress, no hassle. My husband and I love Brandon. He was professional, and fun to talk too. We were there longer than one hour though. Probably because my husband loves to talk and tell stories! The whole car buying experience went very smoothly, and we are very happy with my new car!

lorrainegreene88

Apr 1, 2016

Had a wonderful experience, Hyrum was very patient with us, answered all of our questions and fulfilled all of our needs, I bought my first car here 15 years ago and will continue to do so in the future

lbarney0

Mar 31, 2016

I am happy to have a car . It is convenient. I hope white was the best color for safe reasons. So far I enjoy it.

lidup46

Mar 30, 2016

Three cars in two months. The easiest thing I've done. Charles was great to work with and made sure we were taken care of. It was quickest experience buying a car I have had with the least amount of stress and pressure. In fact there was none.

wbgarland8

Mar 30, 2016

I have never bought a car before and I was not even looking at new cars, but the rebates and financing I was able to get made it possible for me. I had a great, quick, and painless experience. All my questions were answered and it was an overall great experience! I will definitely come to Ken Garff when I buy a car in the future.

scottsbowers

Mar 28, 2016

It was one of the easiest and best car buying experiences I have had. Its nice to not have to haggle and to be able to see honest prices up front. I would recommend them for sure.

beadee1

Mar 25, 2016

Our recent experience purchasing a car at Ken Garff Hyundai was very positive. We highly recommend salesperson Jason Stocking who handled our sale. He listened to our needs and was professional in every way.

santosh.bas2012

Mar 24, 2016

Jason Stocking was awesome. He showed us few used and new SUVs. I was fascinated about how he explained us on Hyundai Santa Fe. Great deal on the vehicle. Totally satisfied on the investment....

cactus_realtor

Mar 24, 2016

Thank you Charlie your the best I will give my friends ,family and strangers your name .If I felt better I would fill this page up with how professional you were.

beechrm

Mar 24, 2016

Rocky did everything that was required and needed. Great experience. My car was ready when I wanted it and the additional service was scheduled and performed in a short amount of time.

l_baggetta

Mar 24, 2016

We were extremely satisfied with the customer service we received. We were in and out quickly with the vehicle we wanted and he price we wanted. We would definitely refer friends/family to Ken Garff Hyundai and definitely refer them to David Anderson.

kevanz

Mar 21, 2016

Lynn Gaufin was a very nice saleswoman and we would not hesitate to recommend her and Ken Garff Hyundai to our friends. We appreciate the great service. Thank you very much!

lauras0

Mar 21, 2016

I am very happy with my experience at this dealership. Most of the transaction was completed using electronic communication which was very helpful to me as I work full time and have a difficult schedule.

alexirachal

Mar 18, 2016

I definitely had the best experience at Ken Garff Hyundai! I went in expecting to deal with your typical pushy salesman, and instead got David and Jordan. They were great and I will recommend them to everyone.

aschovaers

Mar 18, 2016

Kyle was awesome! I will definately do business with him again. Spent time with us before and after our purchase. Great guy, knows his stuff!

ellesoter

Mar 16, 2016

My salesman, far exceeded my expectations. He had sold a car to my daughter before, and she was also well taken care of. I would definitely buy from him again. Best experience buying a vehicle. As lifelong VW and Honda owners, I am thrilled with our purchase and happy to have made switch to Hyundai.

rmteel

Mar 15, 2016

I love this car and every one was so helpful. Lynn especially. The manager, I really can't remember his name I was too nervous, was great and funny. I needed a new car and had to buy it during my husbands deployment; a first for me. I felt they were honest and gave me an awesome deal. Me and my husband, currently deployed overseas, are very happy and feel secure in our purchase. Thank you Ken Garff!

mathew.stone37

Mar 14, 2016

Walked in, man approached asked i needed anything, didn't try to shove a car down my throat, let me look for what i wanted helped when i asked. It was nice

joe.a.trujillo91

Mar 11, 2016

I had an awesome experience. No pressure, and a lot of patience from the sales staff. This was my first NEW car purchase and my first time buying a manual transmission vehicle. Kyle was awesome. I definitely recommend Hyundai, and I definitely recommend buying it from Ken Garff

thenry55

Mar 11, 2016

Good selection, Good people, fast drive, fast finance, fast insurance, Good instruction, Good follow up, Great customer service. Charlie met all of our needs. We will be back to buy every time.

Alan

Mar 8, 2016

I recently bought a 2016 Elantra and I had the pleasure of working with Charlie Madon & Kyle Denton on my deal. These 2 were fantastic!! Charlie went out of his way to try and find an accessory that I wanted to have that day, to avoid me having to wait for it. and Kyle was even able to lower my rate that I was pre-approved through my CU with by 1.5%. The whole process was very transparent, and they were more than happy to explain the answers to my insane amount of questions. I also greatly appreciate their understanding and cooperation with my rambunctious toddlers running around climbing in and out of cars. Thanks Guys!!

Bowlerdude88

Mar 8, 2016

recently bought a 2016 Elantra and I had the pleasure of working with Charlie Madon & Kyle Denton on my deal. These 2 were fantastic!! Charlie went out of his way to try and find an accessory that I wanted to have that day, to avoid me having to wait for it. and Kyle was even able to lower my rate that I was pre-approved through my CU with by 1.5%. The whole process was very transparent, and they were more than happy to explain the answers to my insane amount of questions. I also greatly appreciate their understanding and cooperation with my rambunctious toddlers running around climbing in and out of cars. Thanks Guys!!

tfober

Mar 4, 2016

Much better experience than we had 3 years ago leasing from another Hyundai dealership in Missouri. Hyrum was professional and did not pressure us at all to buy. We appreciated his honesty and mellow demeanor.

bjaynes

Feb 17, 2016

I came in looking at new cars and was helped right away. Brandon helped me and was so nice and friendly. He was also willing to answer any of the questions I had. I always have a lot and I'm always nervous to buy a new car and need time to think about it. He was patient with me and took the time to make sure I felt comfortable with buying the car. I bought my last car from here and will come again. I also do all my maintenance here and will continue to do so. Everyone is always so friendly and I am grateful for it. I like going places where I feel comfortable and where I feel like they're honest and always willing to help me.

KTANDKIDS

Feb 10, 2016

they did a great job of getting me out the door in less than an hour. I really liked working with Jordan and Jason. I was glad I didn't have to deal with a finance person trying to sell me other products. Great job!

WENDYK1969

Feb 9, 2016

I was very happy with my experience. Rocky was very knowledgeable about the Hyundai Sante Fe. I do wish I would have purchased the AWD. I completely forgot to mention that was something I was looking for. That's one thing. Wish I would have been offered.

JAY.SLAUGHTER67

Feb 8, 2016

I was able to purchase my Sonata over the phone which was a real benefit to me! Greg my salema was really good about getting the deal done in a timely manner.

ZACHBROOKEDAIN

Feb 8, 2016

Great Dealership! Enjoyed working with Trynn! I Would have preferred to not have another salesman trying to persuade me to deal with them instead of Trynn.

ARHANSEN3

Feb 4, 2016

We actually enjoyed the experience, even through our indecision and doubts. This is our third new car from Ken Garff, & will very likely not be my last.

SUZY.LEMB

Feb 2, 2016

My salesman David Anderson was wonderful. He was patient accommodating and friendly. The finance manager Jordan Sorenson was also fantastic and got us the deal we wanted for the car we wanted. ( a very luxury new Equus) they both did outstanding work!! I recommend this dealership because of my BUYING experience. I am still on the fence about the Service dept. Several issues are still to be resolved. (silly things) like there was overspray on the windows and chrome from the perma plate. Some other small issues that the car had to be be brought back for. I plan to give them another try because there is no way the sales dept could be this good and the service dept as bad or as bad as I saw at the time. we all have bad days so I am chalking it up to that and will give them another shot in March.

HS1121

Jan 31, 2016

I knew what I wanted to purchase, so it was just a matter of finding out who had the lowest price. You guys did, thus I bought the car with you. I did like the in and out service, friendliness. Brandon was great to work with. However, when we bought a Honda a few years ago at Stockton-to-Malone I felt that the after purchase service was much better with vehicle maintenance instruction, etc, which I didn't really feel from you. Still great process.

MALIA0

Jan 29, 2016

Have worked with Charlie / Ken Garff Hyundai twice now to buy a car and have been treated very fairly both times. Love the professionalism, definitely not the typical car buying experience that everyone fears they will run in to. Will purchase again next time we need a car.

LEVILYON

Jan 29, 2016

Trynn was great to work with, and made a sure that I was getting into the right car for my family and my budget. 10/10, would buy again.

NKBANGERTER

Jan 29, 2016

My experience at another Hyundai dealership was very negative, even after a number of previous purchases. It was refreshing to be treated as a customer of value rather than something less.

AJRINO

Jan 27, 2016

Purchased a new car from them. One of the best, if not the best buying experiences I have ever had at a dealership. Would use the dealership again in the future without a second though.

BKYATES2

Jan 27, 2016

We stop by another dealer first and we felt very uncomfortable. Then we met Rocky and was Amazing helpful,supportive,and made us feel very comfortable. We would come back to Rocky again!!!!

JD.HANSEN.2993

Jan 26, 2016

I was very satisfied with my sales person and staff. I am very happy with my overall experience at ken garff Hyundai. great job guys

TIFKNUDSON

Jan 20, 2016

The ease of purchasing a brand new vehicle was incredible. The last new car I bought was 21 years ago and it was an all day process. I will always use Ken Garff for future vehicles.

ROBSKIBUM

Jan 18, 2016

I asked for an online quote and received it along with contact info from Leah. We went for a long test drive including driving on snow. She did a great job with the whole transaction. The car has a weird starting problem and she set up an appointment to get it checked out. The service department could not find any problems but it has had the slow to start problem a few times since. I am not happy about this starting problem since it is a brand new car and wondering how to solve it and what might go wrong next.

MARK.IBA

Jan 14, 2016

Best car buying experience I've had, by far. Charlie Madon was attentive, responded to my questions, and helped the process go extremely smoothly. I wish all of my car buying experiences were like this.

FIREDUDE555

Jan 13, 2016

As soon as I walked in the door the experience was stress free and comfortable. Rocky was never pushy and I felt like he really did want me to do what was best for me and treated me like a friend and not a potential sale. As long as they continue to do business as suck, Ken Garff has a customer for life.

SLCORDOVA

Jan 11, 2016

Highly recommend this dealership. Great price. Easy to work with. Very friendly and no high pressure. Straight forward with price. I am very happy with the car.

LINDSTEW09

Jan 10, 2016

Very impressed with Ken Garff and Greg Gibb! They did a great job and we felt so good when we left the dealership. I've told several people about our experience and I hope you take care of them as well.

TURNMILL

Jan 9, 2016

really good deal on my new car, friendly service, made buying a new car easy with no pressure, looking forward to buying another car from here in a couple years time

EDITH.STEELE

Jan 9, 2016

I knew what car I was looking for and they helped me without any problems. I have been wanting to purchase the Sonata Hybrid for awhile, and no other dealer came close to the price that Ken Garff did.

EINSTEIN47

Jan 6, 2016

The Ken Garff One price guarantee is the only way to purchase a vehicle. I have never experienced so friendly and non-pushy staff at a car dealership before. I really do recommend them for all your Hyundai needs. And why would you not want to buy a Hyundai. They are the best value around for the amount of car you get. I really am blow away by all the tech and how fantastic the car drives.

KATELYNMAY

Jan 6, 2016

I was passed off toLynn at the very end after I told them I thought she was very unfriendly and that i did not want to work with her. It was awkward and being a your female felt taken advantage of.

VWANDERLEY

Jan 5, 2016

I had a great experience leasing a car there! I didn't feel pressured or taken advantage of. Greg was my sales rep and he knew what I was looking for and didn't try selling me a car that didn't meet my needs or wishes.This was, hands down, the best experience I've ever had with a dealership.Very friendly, courteous and knowledgable staff.

IM.JOSHUA

Jan 5, 2016

Keith is one of the best sales persons in the entire auto industry. I am glad that I got my Genesis from him. 100% satisfied.

JOSHUAAREID94

Jan 4, 2016

It was a great experience overall. I would definitely recommend it to anyone who is looking to buy a new car. They definitely allowed me to make my own choice, while making recommendations along the way.

RLENCE3

Dec 30, 2015

The ONE Person, ONE Price, ONE hour at Ken Garff Hyundai provided for an excellent and pleasing experience at this dealership and that says it all!

SYNKOV12

Dec 29, 2015

In and out in less then 3 hours, no pushing, all the right info regarding cars they sell, strongly recommend.Will come back for all service needs.

GARY.HADFIELD

Dec 29, 2015

Unfortunately we were involved in an accident which totaled our car and left my wife without a vehicle. After researching vehicles for several days, we determined to test drive some of the Hyundai vehicles. I called around to several of the Hyundai dealerships and determined that I was most comfortable with the demeanor of the sales person at Ken Garff. We set an appointment and went in and test drove several vehicles. The sales person was extremely patient and helpful. So much so that we purchased a vehicle from him on Friday and returned Saturday morning to purchase a vehicle for our 21 year old son. I hate the car buying experience as much as anyone else. Thanks to Jason and the team at Ken Garff this experience was the best we've had yet.

CCHIATTI87

Dec 24, 2015

Great dealership and customer service. Dave was clear with me from the beginning and explained everything to detail to me. Would come back anytime and recommend them .

PDS0

Dec 22, 2015

Did what they said they would do. Rocky was great to work with and very professional. I will recommend him to friends, neighbors, and others.

HSIMONSON

Dec 15, 2015

My Husband and I had a phenomenal experience at Kenn Garff Hyundai, I will be going there when I am ready to purchase my next Hyundai!

JACQUE.ANDREWS14

Dec 15, 2015

We picked the car online and when we got there we were able to get out in under an hour. They also made a deal with us to put the protective coat on our other car's seats.

JOHN16

Dec 15, 2015

Great dealership to work with. Will definitely work with them again in the future. The staff was courteous and professional and upfront throughout the process.

NATALIE.RASMUSSEN

Dec 15, 2015

This was hands-down the best car purchase experience I have ever had. The Ken Garff One program was great- I didn't have to haggle, I was treated well, and I was in and out in less than two hours. Everyone I interacted with was friendly and helpful. Brandon, my sales guy, worked really hard to find the exact car I wanted, listened to me and respected my wishes. He didn't try to push me into something I didn't want. I would not hesitate to do business with this dealership again.

RGREENLLC

Dec 13, 2015

This is my 4th Sonata, all Limited models, 2004- Westland, 2008, Murdock, 2011- Ken Garff, 2015 Ken Garff, Tynn Outsen was the main reason I bought the car, he contacted me for the last 3 months, very friendly and informative. He was always upfront and honest.

MARCUSNELSON2010

Dec 10, 2015

Wonderful people to work with. Any problems were resolved quickly and to my satisfaction. I would recommend Ken Garff Hyjndai to all family and friends.

JOE.ADJEI20

Dec 10, 2015

It was great. Great price, great service. The sales rep was really nice. The environment was really great.I love my car. I look forward to referring my friends here.

DSHAN2009

Dec 8, 2015

Best Hyundai Dealers Of Salt Lake City and 5 Star Customer Service Experience. Great Sales People Best Hyundai Dealers Of Salt Lake City and 5 Star Customer Service Experience. Great Sales People

LEXIQ1

Dec 8, 2015

Great service. Everyone was super friendly and helpful. They explained everything thoroughly and made us feel comfortable. It was a nice laid back environment but was still professional.

ZGOLFER03

Dec 8, 2015

Great upfront price didn't feel like I was being taken advantage of. Great car for the cost. Keith was very knowledgeable about the car knew every feature and answered all my questions

KHENRY0

Dec 8, 2015

The sales representative was very helpful in getting me the car I wanted. The sale process was straight forward and there weren't any hidden or surprise fees. Everybody was very professional.

REESJANA

Dec 3, 2015

Fine! I am very happy with my new vehicle . Chun was great to work with. I have gone to this same place for my oil changes for about 4 years!

BLAIR.KANDICE

Dec 2, 2015

Quick to find exactly what I wanted and needed and no haggling. Rocky was a wonderful salesman to work with, lots of experience and very friendly.

PMULUKUTLA1

Dec 1, 2015

They really stand by One Person, One Price and One Hour policy and gives you sufficient space to make a decision and not force you to complete the sale.

JAKE0

Nov 30, 2015

I had a very pleasant experience with Dave Anderson. He was very helpful and courteous! I'm very satisfied with my purchase and feel I was treated well. Thanks!

CORYAA

Nov 26, 2015

They listened to me and showed me vehicles I was interested in. They talked up the benefits of each of them without being pushy. They let me take my time deciding and worked with us on the price when we were ready to buy. Great dealership, great people.

JLSMK2

Nov 25, 2015

It was a good experience. First time buying a new car and Chris was very helpful. I had all my questions ansewered and even after the sale I felt like I had made a good decision.

D-SUND

Nov 25, 2015

We had a great buying experience at Ken Garff! I wouldn't hesitate to recommend them to others. They are courteous and helpful, and I adore my new Sonata!

JKNIFAKNOCKEY

Nov 23, 2015

Great experience. Most dealerships treat women like they are dumb tools and easy sales. I felt comfortable thought the whole experience. Thank You Lynn and Charlie

JOANNA.LOCK98

Nov 18, 2015

The sales people were very attentive and not "pushy" at all, which is a big plus. I feel happy that I bought our new car at the dealership

RAINRAIN407

Nov 14, 2015

I have always hated buying a new car but this was the best experience I've had. Our salesman did an excellent job and we are very happy with our new car.

GERRYWHITING

Nov 11, 2015

Greeted very friendly and promptly, gave me the deal that I asked for and delivered the car, clean, full tank of gas and ready to go where I need it to go.

DANOLSCHEWSKIJR

Nov 8, 2015

A fabulous experience. I would highly recommend this dealer to anyone. Salesperson and sales manager were incredible. One of the best experiences I've ever had. Thank you KEN GARFF

jamie12

Nov 7, 2015

I recently purchased my Hyundai Tucson. After only 3000 miles I had 3 tires that would slowly leak air. I made an appointment and took my car in. After they reviewed the tires they came out and said "yup there is pin xxxxx in the side walls with no way to repair them". They would not replace the obviously faulty tires. Told me they wouldn't do anything but I could call the tire manufacturer myself to see if they would replace them. I also had a few panels that were lose. The guy reached up with his hand tightened them and told me it was good now. My husband and I had planned on buying another vehicle there today for my husband to use for a commuter car. They lost a 18000 sale over 400 worth of tires.

ERTEEL01

Nov 6, 2015

Our salesman was more than happy to find us a Santa Fe Sport 2L turbo in the Canyon Copper that I wanted. It meant the difference of our purchase. He explained also to us that we would have to pay the extra shipping, so that we would throughly understand our options of the Canyon Copper or the other cars they had on the lot. The color and the turbo were the most important to me in making my decision. Charlie took excellent care of me, and I love my new car. Thank you Charlie!!!!!!

WILDROSECURB

Nov 6, 2015

Thank you for a great experience. It was refreshing to deal with a fine dealership that was professional and friendly. Will do business with then again. Thank you again.

WAYNELEE49

Nov 3, 2015

I like the format and process by which a search and eventual purchase is accomplished at Ken Garff Hyundai. The time spent at the dealership was about right and we were able to find what we wanted without any problems. We will recommend this dealership to family and friends who are looking for a vehicle in the future.

LFULLMER

Oct 29, 2015

This was the best car buying experience ever Thanks to Chun Yuen he did the sale by phone and Email and delieverd the car to our door.

ATL1DWD

Oct 28, 2015

Our sales person Trynn Outsen made buying a car an enjoyable experience. Usually, I would rather get a root canal than deal with a car salesman but he was completely different. Trynn never tried high pressure tactics and made sure we found something we truly wanted. I would highly recommend calling him when you need your next car.

ISA.HANSWILLE

Oct 27, 2015

This is literally the only car dealership I've ever walked into that didn't suck. They're not pushy but instead are very straightforward and do not play games. They tell you the price you'll pay within minutes of walking in.

ROB0

Oct 26, 2015

They listened and delivered what Rocky said. Perfect car never owned a hyunDai but love it. I would recommend them to others. Rocky was awesome.

GREGORYHEAPS

Oct 26, 2015

Everything went smoothly. Thank you. No issues. Everything was as promised. Hiram was professional and good to work with. No complaints about the experience at all.

DUONGKIMSON2008

Oct 23, 2015

This is the 4th times I came to KenGarff Hyundai in Salt Lake and bought Hyundai cars for my two sons, my wife and for myself as well. I love Hyundai vehicles as the price is quite reasonable compared with others Asian brands and the ddsign of Hyundai Sonata 2013-2015 are so nice.

1EVANSHERLOCK

Oct 22, 2015

The Sales rep I worked with was Trynn Outsen. I was really impressed with his knowledge of the cars but also what my goal or needs were for a new vehicle. He was patient and informative throughout the process. I received an amazing deal! Ken Garff Hyundai calls me every birthday which is just a simple gesture but shows their level of customer service and pride. I highly recommend this dealership for any friend or family member.

NAPASONOMATOURS

Oct 22, 2015

Having done plenty of business with auto dealerships over the course of my 56 years, both as a customer, as well hundreds of dealerships being my business clients over the course of 10 + years of providing product services to them, I've been witness to the spectrum of lows and highs of dealership management and operation. From my first phone and email contact with Rocky Nelson at Ken Garff, it was a very straight forward efficient process, Everything initially conveyed regarding pricing and terms was adhered to, with no moving targets or efforts to "switch up" the program. The onsite purchase was smooth, with the only tiny hiccup being the original online application not accessible from the printer, so just a few minutes required to fill out a duplicate. The overall impression conveyed by the entire dealership, from the quality and cleanliness of the inventory lot, the showroom, and service & parts department was absolutely first rate. More importantly, every single person I met and interacted with put forth a very positive helpful impression. My 2016 Elantra purchase was exactly as I had hoped, but included notable bonuses that came at zero cost, notable being the most perfectly installed clear bra I've ever seen (invaluable in protecting the front end against stone chip damage). However, the biggest testament to how these people do business: After they approved my financing IN THE FINAL SIGNED CONTRACT for 4.8% interest (due to my lingering credit dings) and a set monthly payment amount, they actually came back to me AFTER I TOOK DELIVERY OF THE VEHICLE to tell me they were able to get the interest rate down to 3.8% along with a reduced monthly payment!! This place knows how to build a lasting business relationship.

MRMCDUSTY

Oct 14, 2015

Fantastic, To do business with sales people who are willing to listen to all aspects of a persons life, with very little pressure to buy. Understanding that it is the customers choice to buy or not to buy. Thank you very mouch.

TBARROTT.AWS

Oct 14, 2015

Very enjoyable experience. I have purchased or leased a number of new cars over the last 20 years and this has been the best car shopping and buying experience I have ever had. The price was the best I could find and there was no haggling or running back and forth between the salesman and a finance manager. We agreed to a price and the deal was done. I did not feel pressured in any way. I got the car I wanted at a very good price and we were done and out of the dealership in record time! I loved it!

MARYNVICSUNRIVER

Oct 13, 2015

Dealership failed to secure correct payoff of tradein. Stated it was our responsibility to obtain loan payoff. Resulted in late notices from prior lender resulting in negative credit reporting. Problem has happened before and dealership failed to correct.

LACEYBLONDFESTIVAL

Oct 12, 2015

I just want to say thank you again to Kyle and Charlie for not once but twice this month, making this such and easy and enjoyable car buying experience. My husband Val & I will be returning and loyal customers from this point forward. Again thank you to the staff from Ken Garff Hyundai in Salt Lake for being amazing, attentive and professional. Lacey

Carol D

Oct 12, 2015

I've been using Ken Garff service center since 2013 when I purchased my Sonata from the dealership. I love their advantage care program in which I can purchase 3 oil changes (which includes other minor services) at a discount. I recognize the same friendly faces in the service department. My last oil change only took 30 minutes. They never try to add on for no reason. They have discovered some minor problems which they always carefully discuss and explain why it is recommended. The free car wash (now through SuperSonic) is a nice bonus.

ARJE_AD

Oct 11, 2015

very satisfied with this dealer. everything on the transaction went smooth. could'nt be any happier.very friendly. the vehicle looks good in actual. did not expect driving the new car back home on that same day but we did.

CHELLEBELLE0416.MM

Oct 10, 2015

Very professional and easy to work with. I couldn't be happier with my purchasing experience. I was extremely impressed with the professionalism and knowledge of the staff in helping me purchase my new vehicle.

JIMDTRUESDELL

Oct 7, 2015

Was very impressed with the professional way purchase was handled and finalized. Would definitely buy from Ken Garff again. Appreciate not being pressured to buy when not ready.

wells0360

Oct 7, 2015

I am extremely pleased and happy with Ken Garff Hyundai. I can't say that about other Ken Garff dealers but the Hyundai dealer in Salt Lake City exceeded my expectations now for the third time. Very Happy. Thank you.

stanb78

Oct 5, 2015

Pleasant experience! Liked the price and customer service! Keith and Jordan did a great job! The best price in the city and the friendliest service!

GREEDP

Oct 2, 2015

Braxton handled himself very business like, easy to work with, and very fast.Car was ready for pick up on time, finance manager very pleasant.

ROBERTS10

Sep 28, 2015

Our salesman Trynn was outstanding. Love the new Elantra. We purchased two of these cars and are very happy. We would buy at Ken Garff again.

DEBORAH.MCKNIGHT

Sep 28, 2015

Jason Stocking was great to work with and went out of his way to make sure all of my needs were met. All salesmen could learn from him!

KATYA_YOP

Sep 25, 2015

It was my first time buy a car. Jason was very patient and explain all my questions that I have. sometimes he has to explain it several times until I understand the process of buy a car.

RACHAEL.LEWIS00

Sep 24, 2015

I had such a great experience buying my first new car! Trynn made is as less stressful as possible and I felt very comfortable and confident at the end of it all. I made the best decision going to Ken Garff.

GREEN_0210

Sep 23, 2015

Braxton was a stud. Listened to what i wanted and helped me get into the car that best fit my needs/ budget. He was extremely polite and very professional. Would definitely recommend Braxton.

KRISTIN21JUSTIN

Sep 23, 2015

This is my second car that I have purchased with Ken Garff Hyundai. The sales team is amazing whenever we go there. Hyrum and Kyle went above and beyond to get me into the vehicle that I really wanted. I was really pleased with them. I love my new car!

AJ_ROBY

Sep 23, 2015

Kyle was great polite and professional. He took me on several test drives with several different vehicles even though I already nlknew what car I wants. He was able to find the exact car but newer and was able to make a trade and was financed. So I was pleased with my experience. This is my 343rd purchase with the Ken Graff brand.

TIFFANY.R.SHAPIRO

Sep 23, 2015

Leased a 2016 Hyundai Santa Fe, which I love, and have never had an easier, more pleasant buying experience! Andrew was fantastic to work with!

SUZHAM.000

Sep 22, 2015

Shopping for our new car at Ken Garff Hyundai was a positive experience. We drove away feeling good about our purchase and our sales person, Brandon Ford, and his help as we worked our way through various car options. He spent a lot of time with us and was able to help us purchase a few accessories at dealer discounts. Even a month later when we wanted to purchase a few more accessories, he was helpful and took care of ordering and setting up appointments. Mary Ann Blake in the Finance Office was also very helpful as we worked through the details of purchasing insurance options. She went over-board to be sure our DMV got the appropriate documents when I licensed our new car. Over all, our shopping experience was positive and exciting!

PICCIONE

Sep 22, 2015

As I said, dishonest is the best word to describe my experience with the Hyundai dealership and the Hyundai compant. Delivered a defective product and refused to even look at the issue at the Lindon dealership.

JP2CHLC

Sep 22, 2015

We worked with Kyle, who went above and beyond to make this a great experience. All of the sales staff were very friendly and helpful, and immediately would jump to help us out.

ERINELIZ92

Sep 21, 2015

Thanks Ken Garff Hyundai! I love my Tucson! Now let's hope it stays this awesome!! I hope everyone has a great experience like I did.

ABRAGA

Sep 21, 2015

Got the deal I had in mind and the sales person was great. Overall very nice and helpful people. I would recommend to anyone in the Salt Lake Area.

EMILYOTT0

Sep 20, 2015

We walked in and we were immediately greeted and asked what we were looking for in a car. We were able to test drive several different models. We were not pressured, but we definitely were able to get our questions answered. We bought and financed a great car in a timely manner! Thanks for your help Trynn.

CGLEAVE

Sep 16, 2015

Jason was an awesome salesperson. Low pressure. Answered all questions. Very professional. Obviously cared about putting me in a vehicle that would meet my needs.

PKA

Sep 14, 2015

Great selection of vehicles. Don't ever expect them to call you back after purchase. I have been calling and emailing daily for almost a month and have not received any call back. When I call I just get voice mails. Go somewhere else, They 'Don 't Hear You' Horrible experience.

Marge

Sep 13, 2015

Salesman, Keith is a super star new car selling machine. He was great to deal with during the "what do I REALLY have to pay phase" which I did on the phone before driving to pick up my new car. I was willing to walk away if the numbers had changed, even after driving 300 miles and staying overnight. Keith was all ready for me with everything laid out just as he had told me on the phone. He REALLY knows the car too. He spent all the time I wanted going over every knob and button during and after my test drive. Actually reviewing the owners manual and highlighting certain items at his desk was good.....never had that happen before! I wanted to buy locally but the difference in salesmen (and NOT being passed off to the high pressure "what will it take to get you buy today" sales manager that I had locally) and not haggling on a fair price was worth the drive for me.Only reason for the 4 on facilities in the review is because there lot is "tight" .....Tons of cars here :).Inside is great!

JOHNSTON.GORDON

Sep 10, 2015

Jason did a great job helping my wife and I find what we were looking for. He listened to our questions and told it like it is. We like our new Hybrid Sonata very much. When we went to the dealership, we were just looking for information on hybrids, but Jason made us very comfortable in actually buying that day. Thanks !! Gordon and Kim

GOLFMAN6622

Sep 8, 2015

Buying a car from these guys was effortless. Scott is excellent to work with and made things easy and comfortable. No pressure to buy and always willing to answer questions or help with anything I need. I was thoroughly impressed.

CDEVASHRAYEE

Sep 8, 2015

Appreciate the efforts made to get me into the correct car for my needs but still meet my leasing payment requirements. They did a great job! Glad I am a loyal Ken Garff Car supporter!

DLRUDD

Sep 7, 2015

Great experience.The salesman was very accommodating. He took care of all my questions and new his job well.I would highly recommend Ken Graff to everyone.They were fantastic.

Happy customer

Sep 5, 2015

I brought my Hyundai Santa Fe in for oil change, tire rotation, and fluid check and it was done in 20 minutes! I was given a free token for an exterior car wash, as opposed to they used to wash and vacuum at time of service. Still a great service and done quickly!

Lori Jo Murdock

Sep 4, 2015

I received excellent service at Ken Garff Hyundai last weekend when I went in to choose my first ever new car. I wasn't exactly sure what I wanted yet except for having a few details in my head I wanted to uphold. I was really nervous about what I could afford and being really inexperienced in this field. The team at this location completely took care of me and lead me through this process. I feel like they bent over backwards to get me a great car, a great deal, and I'm just so pleased with the entire process! I especially want to thank my salesman, Keith Blomsness for taking the time to understand my needs, my budget, and for consistently bringing enthusiasm into what can be a very stressful and intimidating experience. I observed Keith's abilities and knowledge when he sold my friend her Sonata a few months ago. He impressed me and decided back then that when I was ready, I wanted to come back to this guy. I was so right to do so. I'll never forget how he wouldn't let me leave until I really understood everything--about the car, the warranty, the financing, the manuals...EVERYTHING! Keith found me a beautiful 2016 Hyundai Elantra that totally fits with everything I wanted and more. I got it for a price I can afford and he even fought for the color I was being finicky about! (Windy Sea Blue!) Keith really took care of me and I'll be recommending him to my friends and family. Now everyone is talking about my beautiful new car. I ABSOLUTELY LOVE IT! Thank You!!!!!

COLBY0

Sep 2, 2015

I had a great experience at Ken Garff Hyundai working with Kyle and Braxton, they were both very energetic, knowledgeable, and not pushy like a lot of other salespersons I have dealt with in the past. They were willing to sit down and hear my needs not just try to push and sell and that was much appreciated.

KC

Sep 2, 2015

Great Service, the Manager Pat really cares about the customers

Ron Pettey

Sep 2, 2015

I bought my second Sonata at Ken Garff because of the service they gave me on my first one, and I haven't been disappointed.The staff is exceptionally good, and right on everything, not a single negative there.The service is done promptly, complete and on time, to include some body work that had to be done when some one tagged our car.I well continue to buy Hyundai, and of course rom Ken Garff.

BOYDCROSBY

Sep 1, 2015

sales man was great. helpful and took the time to hear my needs and wants for my new vehicle. he helped find the car that fit what I wanted perfectly with no pressure. the whole experience was easy with no headache from having to haggle over price. I researched online for good prices and bluebooks and there price was a couple hundred lower then the blue book, cant argue with that

SAM0

Aug 31, 2015

Great experience. Quick and easy. Would highly recommend dealing with Garff Hyundai. They found us the vehicle we wanted at a price that couldn't be beat.

TRAMHOANG.902

Aug 27, 2015

It was a great experience here at Ken Garff Hyundai. Greg Gibb has helped me a lot about my choices and being really understanding. I was in the middle of Final weeks and since I told them, they did not contact me until after my final. The car is also amazing.

MAREWALKER

Aug 23, 2015

My salesperson Jason Stocking was great to work with. He was extremely helpful through out my buying process and I recommend that everyone should use him. He is patient to work with and got all of my questions answered.

BMK.CRUISE

Aug 19, 2015

From start to finish our car buying experience was enjoyable. Everyone we dealt with went out of their way to answer our questions and explained everything to do with the car and financing.

remithree

Aug 17, 2015

We enjoyed the whole purchase experience and are enjoying the car very much. Look forward to many more years with this vehicle. Great mileage too.

ANNSHARP

Aug 12, 2015

I received outstanding customer service at Ken Garff. The entire staff were friendly, kind, and thoughtful of my needs and wants. I had researched in KBB the best buy for my money, and had checked out prices and packages. What I actually purchased exceeded my most positive expectations. The salesman honored my requests and did not try and sell me more than I could afford. He was patient as I asked a hundred questions. I came away feeling like I had made an intelligent and honorable purchase with no pressure, no hype, and no buyer's remorse.

KLOCLIU5

Aug 11, 2015

friendly and fast service. Not rush or try to make me buy something I don't want or need. Free drink and popcorn are very good

CALEBWHITE24

Aug 11, 2015

We walked in just looking to test drive and get an idea for what we could shop for in the next month. After test driving a vehicle, we felt very excited about what it offered. Ken Garff had a decent price on it, but we were a little rushed to get the ball rolling and didn't have time to fully research the value of the car we got or the different upgrade options. Overall, it was a good dealership and we are happy with the car we got, but if we could do it over again we would hope to for information up front, more accurate pricing estimates, and more time for us to compare and make a sound decision without the "if you don't order now it won't be here in time" mentality. However, we did very much enjoy those we worked with, and would recommend visiting them with those concerns listed.

LYNDA.BARD

Aug 11, 2015

Friendly and knowledgeable staff at Ken Garff Dealership and service department. Thank you for the ease of the transaction with no wasted time. Love the new 2015 Hyundai Elantra!

TEDS_JOHNSON

Aug 11, 2015

My salesman at Ken Graff Hyundai, in Salt Lake City, UT was one of the best sales persons I have ever had the pleasure to work with, and I will recommend others to him and the dealer.

94KINGS

Aug 11, 2015

I keep coming back to Ken Garff Hyundai. I love my sales guy (Greg Gibbs) and love their excellent vehicles. They offer great and quick service on site, and I feel valued as a customer and individual. I would recommend to anyone who loves great cars at great prices.

JMB127

Aug 10, 2015

Lynn was awesome! She sold me exactly what I wanted in my price range. The only downfall was the finace department. It took them about 2 hours for us to be able to sign. We were super hungry, some different food choices besides popcorn would have been nice.

GRADOTSON

Aug 8, 2015

Before buying my Hyundai I visited four dealerships. Hyrum at Ken Garff was the best. We went back to him to make our purchase. I would recommend them.

MikeT

Aug 8, 2015

Friendly, professional staff, worked with me on all aspects of the sale. Explained the financial transaction clearly with no hassle or back and forth negotiation. Nice physical surroundings.

wagonval

Aug 7, 2015

This place is the absolute worst. Buying a car is great, painless and easy but wait until you have something go wrong! We bought our 2012 Elantra brand new and within a month had serious brake problems, the car would slow to a stop and lock up as well as having intermittent brake pedal going to the floor problems. I had it towed to KG and they replaced the brake switch. It didnt work. When i brought it back, Jake in service explained to me that new brake systems arent designed to hold pressure so thats why the pedal traveled. That statement is obviously wrong, so we took it to Murdoch. Murdoch found the brake booster to have a serious internal problem, they replaced it no hassle. Now, 3 years later, our brake lights all went out and unfortunately, KG was the closest place and guess who i spoke with again... Jake. I spoke with Joe as well. It turns out even though we are under 100,000mi, its not covered under warranty. When we explained that we paid them to extend the electronics warranty to 100,000 instead of the 60,000 at the point of purchase, they came back with "Oh yeah, i see that, thats not our warranty so you owe 100$". After haggling, they reduced the price only to find out that all 3 light bulbs were blown after they did the work! Their excuse? "Well you know, higher miles, so it happens." I told them, in all my years of working on cars i have never seen 3 bulbs blow simultaneously! To top it off, the tried charging us 25$ PER bulb! This place is ridiculous. Go to Murdoch or even Riverton Hyundai, they are much more willing to actually help you out. I didnt write a review after the booster problem but now that I know their behavior is habitual, people have to know.

CELESTIA_5

Aug 7, 2015

Lynn at Ken Garff was friendly and very personable. She reached out to me several times and ensured I remained in touch with her through the entire process of going in to see the car. She was very professional and listened to what I needed and what would work best for me. I was allowed to decide practically every detail, and while I wasn't originally planning on leaving with the car that day, Lynn made it happen. All in all, my first time car buying experience is one I will never forget, and I mean that in the best way possible. I hope my future experiences are just as amazing.

JBVEALEY

Aug 4, 2015

All the employees at Ken Garth Hyundai were a very nice Brandon that the mayor Scott the financial people everyone were just great and I was very pleased

JEFFREYSANDA

Aug 4, 2015

Il thoroughly enjoyed my experience and Ken Garff Hyundia. The sales staff was the best to work with and the financing department just the same. Plus side Hyundia makes a great car. Could not be happier with our experience.

MPB0520

Aug 4, 2015

Everyone who helped us with our car were great to work with. We worked the most with Rocky. He was great and we love our new car.

FOXYROXY896

Aug 1, 2015

Loved how I was treated by the staff. Didn't feel that pressure you always get when your shopping for a vehicle. Would highly recommend Ken Garff Hyundai!!!

KC0

Jul 29, 2015

The buying process was painless and timely, the price was good and the staff was friendly without pressuring us. We're enjoying the new car experience.

JVOGEL928

Jul 28, 2015

It was a very nice experience buying a new Hyundai Sonata Hybrid from Ken Garff Hyundai in Salt Lake. We couldn't have asked for a better salesman.

LANCEBOY4

Jul 27, 2015

they did a great job do not like that comments are required so this needs to be changed really annoying brought down the whole buying experience

JEANIEBABY7

Jul 27, 2015

Did whatever it took to get me approved at a payment I could afford. Very friendly and ended up getting a new car and not a used car.

MARK.PYKA

Jul 21, 2015

I have worked with other dealerships walking away with shame, regret, and loss of faith in buying a new car. Until I went to Ken Garff Hyundai. right from the start they set the tone that I matter as a person. I was instantly valued and given the time and effort to have me purchasing an amazing new Hyundia Santafe. I worked with Keith Blomsness and he has set the new standard for car buying. He is kind, knowledgeable, fun, funny and most of all he treated me like I was all that mattered. This has continued weeks after buying the car. I can call with questions and he takes care of me. I recommend that if you are looking to buy a car talk to Keith blomsness. Had I known how amazing Ken Garff Hyundai was I would never had started anywhere else. My next car will be purchased at Ken Garff and I look forward to working with Keith on the next one. Thank You KG Hyundai and Thanks again Keith truly you have made me and my family so incredibly happy.

WOOLSEYMARK

Jul 21, 2015

Initiated inquiry via insurance (True Car Price). Contacted for appointment. Had car with closest match ready when we arrived. Easy to discuss and negotiate. Friendly and knowledgeable sales and administrative team. Best car buying experience ever (40 years)!

TRTEBBET

Jul 20, 2015

Mr Leonard helped use with all our wants and needs. We are very happy to have had him work with us.All the staff we take to were very helpful.

CJAYFOX

Jul 18, 2015

We have bought several Hyundai autos over the last several years and this was our best experience yet, mainly because of the salesperson, Lynn Gaufin.

lynnjohn

Jul 16, 2015

best buying experience I have had buying a new car. Rocky was very pleasant and did not apply any pressure. He is a real asset to Ken Garff

TIFFPARK1

Jul 16, 2015

Charlie Madon was great! The dealership was respectful of my time and gave us the chance think about things without pressure. I talked with Charlie on the phone before going in and he answered all my questions. He is great to work with.

BLGRAY00

Jul 15, 2015

My wife and I have purchased two new vehicles from Ken Garff Hyundai over the past three years (a 2012 Hyundai Sonata 2.0T and a 2015 Hyundai Santa Fe). On both occasions, the sales staff and vehicles were fantastic. That is why we keep coming back! I would highly recommend this dealership to anyone considering the purchase of a new or used vehicle!

TOLBOE

Jul 15, 2015

This Hyundai dealership is TOP NOTCH! I have purchased vehicles of many different makes through the years, and I have Never had such a pleasant experience that matches what I had at Ken Garff! They are using a "new" sales technique which substantially reduces the stress of buying a new car. I highly recommend this dealership!

UKANKANKAN

Jul 15, 2015

My salesman Kyle Denton was the best! The person who followed me home to sign paperwork was great too! Though I don't remember his name. Overall great experience at Ken Garff Hyundai, we love the new car!

DRILEYUTAH

Jul 14, 2015

All staff dealt with were efficient and courteous. Have worked with Ken Garff for several years with purchasing and trading automobiles for new Hyundai autos. Staff always have been courteous and knowledgeable about the cars. Researching ahead of time was helpful in knowing my preferences for purchase.

Kat13

Jul 14, 2015

I really appreciated how friendly and helpful Jason and Maryann were in helping us find and buy our new car. We will probably return to Ken Garff for our next car purchase.

MADRILENO.ACE

Jul 14, 2015

Scotty Tom got me everything i needed. I wouldnt go anywhere else. Didnt pressure me and even suggested the cheaper model because it was a better fit, even though i was will8ng to spend a little more. Great car buying experience.

JUSTIN0

Jul 13, 2015

Hyrum is awesome. I highly recommend that guy. He is not pushy at all. Very nice, he gives you space. He also knows his cars.

MIKET0

Jul 13, 2015

Super experience and a great way to buy a car. I was in and out in less than an hour, Really Great way to help customers, I am a repeat Genesis buyer and would say this was my best purchase experience ever.

Baileysw

Jul 10, 2015

My car shopping and buying experience at Ken Garff Hyundai was absolutely fabulous and completely PAINLESS right from the start and all the way to the end! the managers Shayne and Jordan went OVER AND BEYOND to work with me on my financial situation which was very difficult given I had almost no credit history. I was so surprised on how much I was able to afford and how much bang for my buck I got at Ken Garff. My salesman Brandon let ME do ALL the talking and I definitely felt listened to and heard. he didn't push anything on me and let me control what cars I wanted to see and I felt like I as treated like family!! Brandon was very honest, upfront, transparent, and direct. I really appreciated how the Hyundai garff team catered to what I needed and had a great, streamlined process.

Baileysw

Jul 10, 2015

My car shopping and buying experience at Ken Garff Hyundai was absolutely fabulous and completely PAINLESS right from the start and all the way to the end! the managers Shayne and Jordan went OVER AND BEYOND to work with me on my financial situation which was very difficult given I had almost no credit history. I was so surprised on how much I was able to afford and how much bang for my buck I got at Ken Garff. My salesman Brandon let ME do ALL the talking and I definitely felt listened to and heard. he didn't push anything on me and let me control what cars I wanted to see and I felt like I as treated like family!! Brandon was very honest, upfront, transparent, and direct. I really appreciated how the Hyundai garff team catered to what I needed and had a great, streamlined process.

DREAMA84128

Jul 9, 2015

My salesman Keith Blomness was not the most professional. He sold me the wrong car twice! When I went in I was specific about what I was looking for. I also wanted an all wheel drive vehicle. Keith located the car I wanted and had it brought to the dealership. I test drove it with another associate because Keith had another customer. We finished the sale and at that time was when I found out that he sold me a front wheel drive car and not the all wheel drive. I was upset but Keith pressured me into accepting this car and because I was tired and hungry I just wanted to leave. Keith had done a follow up call and I had expressed again I was not happy with the fact this was not all wheel drive, he pressured me into accepting this again. Not long after I decided I wasn't going to accept this. I had asked for all wheel drive and that is what should have been sold to me. I called and spoke to a sales manager and he told me I had to speak with Keith which I didn't want to do because of the difficulties I had already had with him. We kept playing phone tag. I finally got in touch with him and told him I was coming in to trade it in, I told him which car I wanted and he verified he had that car but that he would have a sales manager call me and let me know what we would need to do. That sales manager never called so later that day I just showed up to the dealership. Keith got a manager to help him. They gave me the run around and told me I would have to sell my new car back to them for a much lower cost and told me my payments would be over $100 a month higher. I was very upset. I don't believe they should have done that to me since it was NOT my mistake in the first place. So I got up and left. I called another dealership with plans on seeing if another dealership could help me. Before I could make it to another dealership Keith called me back and said they could work it out since they didn't have title on my new car yet I could come swap it out. I went back in and he swapped it out for what I thought was the correct vehicle. He took it back to have it detailed while we were re doing the paperwork on the corrected vehicle so I wasn't able to see it. They for some reason took an hour detailing. When the deal was over and I went to switch out vehicles I found the new car was the wrong one AGAIN! He seriously sold me the wrong car for the SECOND TME! I was furious. I had already verified they had the correct car on the lot that morning. But apparently the salesman's nephew called that morning and had him put the car I wanted on hold for himself. So Keith was very sneaky and shady and sold me a car that had the wrong interior color! He had already promised me this was the exact same vehicle only with all wheel drive and he lied. So, he swapped it out for the right one again. Had to do the paperwork again for the third time! Then while the new paperwork was being written up he called his nephew in front of me to break the bad news he couldn't have the car he put on hold. That was completely unprofessional for him to do. I am positive that was a guilt tactic he was using on me which was not fair because I had told him before he ever talked to his nephew that this is the car I was planning on getting when I brought my car back. He had no business promising the vehicle I told him to hold for me to a family member. This whole experience was a nightmare. I am still upset he tried to tell me I was just being spoiled when all I was doing was asking for a feature in a car that would help me with these harsh winter conditions we get here. This was not me being spoiled. It was me doing this for my safety and protection. He did try to blame the mistake on the first car on another associate that was helping but that isn't correct because it was Keith that picked the wrong car in the first place.

JMANZANARES

Jul 7, 2015

We love our car and want to thank our salesperson, Lynn, for all her help, she was great and helped us find the car we wanted!

satisfied

Jun 27, 2015

I just made a review of the financial, but now I wanted to up date and cannot. I just want to say the financial officer called me back and everything has been explained to my satisfaction. Thank you, whoever you are. I forgot your name. Not on purpose. I'm just old and have CRS. THANKS

DARINGARNER365

Jun 26, 2015

it was a great new car experience. Charlie did a great job of making sure I left with the car I was looking for. I would recommend this dealer to anyone.

PRASADVIT

Jun 26, 2015

Awesome customer service and better than any other dealer in salt lake city. Best Hyundai show room in salt lake. Great price and great service by ken graff

KATHY.HAWS

Jun 25, 2015

We could not have had a better purchasing experience than we had with Ken Garff Hyundai! Hyrum was very helpful and knowledgeable and made the entire process very quick and comfortable. He is a great representation of what Ken Garff stands for!

SHAWN.STEED

Jun 25, 2015

This was the second vehicle I purchased from this dealership. the first experience was not good. But this experience was very different because they had changed the way they walked through the sales process having a best price already published so there was no going back and forth. The sales process was simple and much better than the previous time. Also the finance portion was streamlined so no issues there either.

Darrell

Jun 24, 2015

Lynn listened to our us, understood our wants and needs and helped us select the car and options that are perfect for us. And we feel we got a great price on a quality car.

DONSHOEMAKER

Jun 18, 2015

very good experience from beginning to the end. did not feel rushed at all. they aloud me to take the amount of time I needed with no pressure. all documents where clearly explained. I was told to take as much time as I needed. no pressure.

DAVID6

Jun 16, 2015

For the first time in my car buying life I felt like a dealership understood that my time is valuable and I want in and out fast. Thanks to you all, start to finish.

AMYJ.FULLMER

Jun 16, 2015

Charlie was great to work with, he was very polite and helpful with all our questions we had, the car is great we love it.

BRETT0

Jun 8, 2015

Rocky was the one who helped us and we were very pleased with our experience. He helped us get a car we could afford when we did t not think we would be able to afford a reliable Hyundai car. We would go through him again if we needed another replacement car. We are very grateful for our experience.

SJARVIS0

Jun 8, 2015

Overall a great experience minus the financing portion! I was pre-approved, yet Ken Garff insisting in running it through their contact at my same credit union!

Larry J

Jun 7, 2015

Buying the Hundai Santa Fe Sport was the best car buying experience I have ever experienced. Everyone at the Garff Dealership was friendly, informed and made certain I received the best offer possible. The general manager and assistant manager were especially helpful. Kudos to all. I love the car.

MARANDYM

Jun 3, 2015

We had a very wonderful experience overall. We just wish they would have had the color we wanted in the package we selected. Thank you for being courteous and trustworthy. We never felt pressured into anything. We also very much appreciate your military discount.

DAVID0

Jun 1, 2015

Fair and honest experience I had while dealing with this dealer and company. I am excited to see how the cat does now as I pit the miles on it in my normal life.

ASHLEY0

May 28, 2015

Very friendly and knowledgeable staff. The finance department was extremely helpful on explaining my options and my sales agent was friendly and kind and patient. Thank you Ken Garff Hyundai!

msh

May 28, 2015

I've been buying cars for 50 years, and the buying experience with Ken Garff Hyundai is by far the best buying experience I have ever had. I got a great deal, but, more importantly, there was no BS at Ken Garff Hyundai. I walked in and told them what car I wanted to buy, and what option packages I wanted. They gave me a price within five minutes, and it was a great price too. There was no negotiating or backroom shenanigans between the salesperson and the sales manager. I bought the car within 15 minutes of arriving at the dealership. My next car, whatever it may be, will be from one of Ken Garff dealerships and I wholeheartedly recommend Ken Graff Hyundai to anyone looking for a Hyundai. MH

DEMKOJENNIFER

May 27, 2015

The best car I have ever purchased! Appreciate the patience of the staff and speed of paperwork processing. Wonderful service. I will probably always own a Hyundai.

CLARISSAA.GARZA

May 27, 2015

Our sales person was awesome, and we got the car at a really good deal. They were very understanding with our situation and did a great job explaining how everything worked.

valas

May 19, 2015

We came in to buy a new accent. We found the car we wanted and we're able to get it at the price we wanted. Rocky was great to work with

Disgusted

May 1, 2015

Watch everything you sign because they will try to add thousands of dollars in bs items such as gap insurance, vehicle etching and other stuff that will only benefit them. Be very careful if you shop here.

jefffsr

Apr 14, 2015

My Mother in law purchased a Hyundai hybrid from Ken Garff and is extremely happy with her experience. It's a great car and she would recommend them to anyone!

briannealtaylor

Apr 12, 2015

We arrived at Days Inn on Tuesday evening April 7th and found our 2012 Hyundai Sante Fe had developed a severe oil leak. We contacted the dealership at 7.00AM on April 8th and spoke to Jake who advised that they would be waiting for us. Tow truck arrived at 8.05 and we were at the dealership by 9.05 and greeted by a couple of Service Reps who Jake had on the look out for us. By 9.20 our vehicle was in the service dept for analysis. At 9.45 Jake advised us that the oil sensor unit blew on the top of the motor and it would take a few hours to repair, but not to worry as the work would be covered under warranty. Jake arranged to the courtesy service to drop us off at the local mall. Shortly after 11.30 Jake called to advise our vehicle was repaired and arranged for the shuttle to pick us up. By 12.30PM we had finished the paper work as we had the rear wheels balanced, and we were more than pleased to pay the balancing which was nominal to the least. Overall, the Service Reps were totally professional and Jake kept us fully informed. Having been involved with the Auto Industry in Canad as a Regional Manager for a major Canadian Bank for over 10 years, I can say that the service is second to none. A big thanks to Jake and his team!

Shellinut

Apr 7, 2015

I was having a hard time deciding on if I wanted to purchase a new car, used car, or just keep my car. I kept emailing and texting Steve over the course of a few weeks. He was great. He found me exactly what I wanted and stayed late to get me into my car. The communication with him is what has already made me refer a co-worker to him and my wife. Everyone was awesome from the sales manager to the finance lady. Thanks, I love my new car.

Shellinut

Apr 7, 2015

I was having a hard time deciding on if I wanted to purchase a new car, used car, or just keep my car. I kept emailing and texting Steve over the course of a few weeks. He was great. He found me exactly what I wanted and stayed late to get me into my car. The communication with him is what has already made me refer a co-worker to him and my wife. Everyone was awesome from the sales manager to the finance lady. Thanks, I love my new car.

satisfied 3 time Ken Garff Hyundai customer

Apr 6, 2015

We recently completed our third new vehicle transaction (Elantra, Sonata, and Sonata Hybrid) with Ken Garff Hyundai and, again, are very satisfied. Also, we referred our daughter and her husband to Ken Garff Hyundai last summer, and they completed a new car transaction as well (Elantra GT). I've found the sales and finance staff at Ken Garff to be very professional, friendly, and low pressure in their approach and service. It's been true for me what they advertise about their vehicle pricing: rather than starting high and only reducing the prices somewhat if you're willing to haggle, I've found that they start at a much lower, reasonable price. In fact, we've passed two Hyundai competitors, located closer to where we live, to do business with Ken Garff because, from our experience, the others were not able to be sufficiently competitive regarding price. (We service our Hyundai vehicles at a non-Hyundai Ken Garff dealership closer to where we live.) I'm sure our next vehicle transaction will also be at Ken Garff Hyundai. By the way, our most recent sales consultant was Rocky Nelson. I'm sure they're all great there, but ask for Rocky if you visit them in SLC.

PleasedPeople

Apr 3, 2015

Our experience while purchasing our new Hyundai Genesis Coupe was truly outstanding. We couldn't have asked for a more qualified, thorough and cordial sales representative than we had with Mr. Steve Martinez. From the onset we felt he truly had our interests in mind, and the experience continued accordingly through the delivery process; he even came in on his day off to ensure we were well trained on the operations of our new purchase, and that the car was prepared/detailed properly. We were also impressed by the professionalism demonstrated by the documentation prep team. R.K. & D. Butterfield

same as facebook

Apr 1, 2015

Ken Garff Hyundai representatives were knowledgeable and helpful. Not pushy. Got us the best deal. Very personable. The sales rep, the Allstate Insurance and finance guys were all very pleasant and helpful.

Beeks

Mar 31, 2015

Right from the start I knew what I wanted so I didn't have to make anyone work to sell me the car. The negotiations went smoothly and I drove away in the car I wanted. When I got home I reviewed the sales docs and noticed some discrepancies that were not talked about or disclosed. I also noticed there was some cosmetic damage (bought a new loaner car) to the front end that was not noticed at the dealership. Through multiple emails and phone calls, Steve put me in connections with Kyle and Jordan who both have gone out of their way to smooth it over. Jordan typed up new car docs to have signed and Kyle/Jordan arranged to have my car taken in for the minor repairs to the front end. I probably was a difficult customer to deal with but I appreciate the effort Steve, Kyle, and Jordan took in order to make my experience with their company a great one. If I am in the need of another new car, I will not hesitate to call anyone of these three individuals to help me out.

Beeks

Mar 31, 2015

Right from the start I knew what I wanted so I didn't have to make anyone work to sell me the car. The negotiations went smoothly and I drove away in the car I wanted. When I got home I reviewed the sales docs and noticed some discrepancies that were not talked about or disclosed. I also noticed there was some cosmetic damage (bought a new loaner car) to the front end that was not noticed at the dealership. Through multiple emails and phone calls, Steve put me in connections with Kyle and Jordan who both have gone out of their way to smooth it over. Jordan typed up new car docs to have signed and Kyle/Jordan arranged to have my car taken in for the minor repairs to the front end. I probably was a difficult customer to deal with but I appreciate the effort Steve, Kyle, and Jordan took in order to make my experience with their company a great one. If I am in the need of another new car, I will not hesitate to call anyone of these three individuals to help me out.

ppegues

Mar 24, 2015

I knew I wanted a Hyundai, but didn't think I could afford a new one & came in thinking of buying a used one. Steve Martinez was amazing & extremely helpful!! He gave us tons of information. He even went out of his way to explain things & provide information to help us that was irrelevant to even buying a car. The customer service experience was Excellent & I ended up leaving with a brand new 2015 Sonata & he was able to get my payments exactly where I needed to be. Would recommend to others & will definitely be back when we decide to purchase another vehicle.

Deep Sahoo

Mar 18, 2015

Sam - very courteous and very polite, the person I would always look forward to see every time I visit the showroom. He talks to the customer upfront and asks about nay queries and concerns over anything. I never had such an amazing experience in any other car showroom which made me decide to go for Hyundai and the customer service is a great part of my decision. I really appreciate your good work and I will always look forward to see you again.Steve was a very patient man and he really helped me finding out the car I wanted. He spent good 6 hours with us helping me understand everything I asked for. At times I was hesitant asking so many questions but he made me so very comfortable and I never had such an amazing experience before. He still follows up with me over email for any concerns with the purchase which I really appreciate. I would say it is the best experience I could ever think of. Thanks Steve for all your help. Really appreciate all your work.

dallan

Mar 10, 2015

Very straightforward review... I wasn't expecting to pick up a Hyundai, let alone from this dealership. I walked in and Rocky started me off right. He was professional and approachable, and listened to my situation. From start to finish, I was extremely happy with the sale and experience. Not only that, but my new 2015 Sonata Sport Limited will be the first in many new Hyundais I will purchase from Ken Garff.Thank you guys for being awesome!

Miss Vick Y

Feb 22, 2015

Steve Martinez was my salesman. He knew my budget and my down payment, found me the perfect car. He didn't try pressuring me into something I couldn't afford. There were plenty of great used cars to choose from, it wasn't easy to decide, but Steve had me out of there within 2 hours with the perfect car. I would and have already told anyone looking for a new or use car to go to Ken Garff. The salesman there are professional, friendly and very willing to help.

Brynne G

Jan 30, 2015

This is our second experience with buying from Ken garff. We have loved both cars that we've had through them and have loved the salesmen. We never felt pushed to buy what didn't fit our needs. John was amazing at helping what fit our budget and our needs. We have referred people when we had our elantra and will continue with our sonata.

Randy Barker

Jan 28, 2015

I purchased 3 Hyundais from Ken Garff this year. My sales rep was Rocky Nelson. The overall purchase experience was outstanding. Rocky always listens to me, understands my needs and provides me with the best automobile to fit our needs. I have recommended him to many of my friends and family and will continue to do so.

Dan

Jan 24, 2015

We had a great experience with the purchase of our 2014 Sonata. Lynn went out of her way to make sure that every question was answered and that we understood all aspects of the car and the purchase. We are very pleased with our purchase and would recommend Ken Garff as a great dealership to do business with.

L.A. Angels Fan

Jan 22, 2015

When you go to Ken Garff Hyundai in Salt Lake ask for John that's the salesman that helped my wife and I! He did great with informing us about the car we wanted but he didn't shove it down our throats that we absolutely needed to buy it right now. He didn't pressure us one bit and that was one of the reasons why we decided to buy the car that day because we were able to make our decision without feeling pressured! I would recommend Ken Garff Hyundai in Salt Lake to anyone who wants a very quality car for a very quality price and most definitely ask for John when you get there. When my wife and I start our family and need a bigger car we're most definitely going to go to Ken Garff Hyundai in Salt Lake because I know that we will be treated fairly and not pressured into any ploys or corners! Also most of all I will know that we are getting a quality car for our money that we will be able to have and cherish for years!!

Michael Wells

Jan 20, 2015

I needed to replace a great truck that was a gas hog and found Charlie Madon at Ken Garff Hyundai in Salt Lake City, Utah. He listened to what I needed, understood my challenges and desires and found a great Hybrid Sonata for me. This has been the greatest car I have ever owned. Hyundai has built a superior car and Ken Garff has a great representative, Charlie Madon that lives up to the Ken Garff tag line, he listened. Thank you so much.

Forever Fan

Jan 19, 2015

It was delight working with Charlie. He was very patient with us. We went into the dealership looking at cars we did several test drives. As we left we knew which car we wanted but we needed to wait due to some unexpected issues. When I explained this to Charlie he was wonderful, a year late we had things in order and we went back to see Charlie. He remember us and the rest if history, we fill like not only do we have a wonderful sales person but also a great friend.

Sheri

Jan 19, 2015

My husband and I went to several dealerships when we purchased our new car. We picked Ken Garff Hyundai because of the friendly atmosphere and the lack of the pushy sales. We ask question about several cars, we received the pricing with not back and forth questions from the sales staff to manager.

wells0360

Jan 19, 2015

I purchased a 2012 Hybrid Sonata from Charlie Madon and when my college bound son needed a replacement car, I thought of no other place than Ken Garff Hyundai and Charlie Madon to find the right, affordable car for my son. I had exactly the same experience with my 2014 Hyundai Accent for my son as I did with my Sonata. Charlie took the time to listen and understand what I needed and wanted and my limits. My son learned what a positive car buying experience was like and we will purchase our next Hyundai's from this same location. Both Hyundai's have been superior cars. I have never owned a better car than a Hyundai.

Naysla Anderson

Jan 16, 2015

I had a great experience at Ken Garff Hyundai. About a year ago I bought an older european car thinking i got a good deal on a nice car, when down the road i was spending more money to fix it than i bought it for. Still having payments towards that car, i felt stuck. I went to Hyundai in Salt lake City and David Anderson helped me find a nicer more reliable car for I could lease to own AND get rid of my problem car. I was thrilled knowing there was a way out of my situation! i have never been so relieved and content. I figured it was going to be a week to settle things out with my old car and get me into a new one, which i wasn't worried about being so excited to get out of my situation. I went down to the dealership to sign papers and left the same day with my NEW CAR!!!! i was concerned knowing i hadn't done anything about my old car i was told that it was all taken car of and didn't have to worry about it!! thank you David Anderson for making my life less complicated and more blissful! And thank you Ken Garff Hyundai for all the work you did for me! I'm a happy costumer!

Schmen77

Dec 30, 2014

My experience with this dealership in general has always been great. This time around I had the pleasure of working with Rocky Nelson (Sales) and Bob Walters (Service) and they were both amazing! I appreciate the kindness of the service from both areas, explanation of everything and the no nonsense, no run around service as well. Thank you!

linda.j.nelson.12

Nov 15, 2014

Lynn waited patiently for us And we were late for our apt with her. She was friendly and courteous when we met. As we were a bit apprehensive to 'sign on the 'dotted line' since it's been many years since we have had a car payment. Lynn was reassuring but not pushy . She seemed knowledgeable and forthright. All the other staff members were thorough and, knowledgeable as, we'll. The process was pretty pain free. Of course we haven't made any payments yet but we will get used to that again after awhile.

jessica.joy.n

Nov 12, 2014

I went out of my way to go to Ken Garff Hyundai to get my car because of the amazing things I've heard about them. They definitely lived up to every expectation you would ever want in a car dealership! The whole sales team was so helpful and really listened and catered to my needs. Lynn was the sales representative I worked with and I was so impressed with her ability to find just what we wanted. Scott, the manager, and Lynn really made this a wonderful car buying experience. I would definitely recommend them to anyone looking for a great experience.

Geeps

Oct 19, 2014

When I walked in to Ken Garff Hyundai to select a used car, I had a vague idea of what I was looking for. An associate named Jordan Sorensen helped me look at a few cars, and was honest about the quality I could expect to receive from each car I looked at. He showed me a selection of cars that would last longer but were slightly more expensive. He then helped me find a bank for a loan with an affordable payment plan. He was willing to let me take the car to an outside mechanic to have me look it over and provided me with all of the documentation I would need. The deal went through quickly. He then sent me over to Allstate for insurance, and Michael Bluemel gave me an excellent quote that fit well within my budget. Both associates were very helpful and very friendly, and I drove away in a relatively new car. I have had that car for a while now, and I have not been disappointed.

Aaron Clinger

Oct 18, 2014

I am so happy I took the drive to SLC to meet with Jordan. Easy going, no stress professional sales rep. Took care of the purchase of my Tacoma and I was in and out within 2 hours or so. He under stood my budget and what I was looking for. The manager and finance manager where great as was the over all experience.

Geeps93

Oct 18, 2014

When I walked in to Ken Garff Hyundai, I had very low expectations and a miniscule budget. An associate named Jordan Sorensen helped my find a car that would not break down a few miles down the road and helped me to find a bank with a payment plan that would not break my finance calculator. He was very friendly and patient, and was willing to let me take the car to an outside mechanic for inspection. Ryan Baker also helped me with all of my financing questions. At the Allstate located within the building I sat down with Michael Bluemel and found an insurance policy that would also not break the bank. The entire process from start to finish took only a few hours and I am very satisfied with the service I experienced that day. I have had the car for a while now, and am still enjoying it!

Aaron Clinger

Oct 18, 2014

I am so happy I took the drive to SLC to meet with Jordan. Easy going, no stress professional sales rep. Took care of the purchase of my Tacoma and I was in and out within 2 hours or so. He under stood my budget and what I was looking for. The manager and finance manager where great as was the over all experience.

Jana

Sep 27, 2014

Love this dealership!! I drive 40 miles just to get this kind of service. Jordan made everything so easy and fast and I already plan on buying my next car from him. The car I have now is the 2nd one I've bought from this dealership! Awesome!!

petersonjana1

Sep 27, 2014

Love this dealership!! I drive 40 miles just to get this kind of service. Jordan made everything so easy and fast and I already plan on buying my next car from him. The car I have now is the 2nd one I've bought from this dealership! Awesome!!

paulette.nemelka

Sep 2, 2014

Chris Bryant was wonderful to work with. He found me what I wanted fast and efficiently. He spoke to me on my level and in a way that I could understand everything that was going on. He also made the transition on my trade in easy as well. I would definately recommend him and the dealership to anyone, they were all great.

Shyamala Chivukula

Aug 18, 2014

We had a very good experience buying a SantaFe from you. Jordan Sorensen was a great help. He worked with us to see that we got a good price and a good experience.

RKMurty

Aug 18, 2014

Jordan helped us choose the vehicle and he was very helpful in explaining all the details. He worked with us to get a good price on the car. It was a stress free experience. He was at a training the day we went to finalize the deal, but his partner knew all about our deal. So he worked with us to finalize it.

RBrown

Aug 8, 2014

My wife and I knew what car we wanted and what kind of a deal we were looking for. Within 15 minutes the team had found the exact car for us and by the end of the hour had arrived at the deal we needed to make everything happen. This was absolutely a fabulous experience. No weird haggling or up selling, just a great deal on a great car. The atmosphere was clean and friendly, and the sales staff were fantastic to work with. If you are in the market for a great car, give these guys a call and they will take care of you.

randyjbrown

Aug 8, 2014

My wife and I knew what car we wanted and what kind of a deal we were looking for. Within 15 minutes the team had found the exact car for us and by the end of the hour had arrived at the deal we needed to make everything happen.This was absolutely a fabulous experience. No weird haggling or up selling, just a great deal on a great car. The atmosphere was clean and friendly, and the sales staff were fantastic to work with.If you are in the market for a great car, give these guys a call and they will take care of you.

jeharing

Aug 4, 2014

When I purchased my Hyundai I thought I was getting the best service I had ever received. Normally when I go looking at cars, I am ignored because I go as a woman alone. This did not happen at Ken Garff Hyundai. Not only was I helped right away, but with patience, understanding and kindness. It was great! However, I had to go back a week later for the coating. When I got there, the service person had called in sick, so I decided to go see Chris again for some questions I had about my car. He stopped what he was doing and came out with me to my car and walked me through some of the "new" to me features. I know that I can call him any time when I need his help. He is great!

Nate

Jul 10, 2014

Jordan is a true professional - Fantastic Experience! Easiest out of state purchase ever! Jordan Sorensen and Sam Jarvie are fantastic! First class service, and communication paired with unbeatable prices and efficiency during the sale. I live in Nevada, and after spending some days scouring the internet for the vehicle I wanted, I came across Ken Garff Hyundai. I called them up inquiring about the Mercedes Benz they had for sale and was given to a salesman by the name of Jordan Sorenson. In short, Jordan Sorenson, Sam Jarvie (General Manager), and Shayne Skaggs (Sales Manager) made this a wonderful, stress free experience. We made an offer, they accepted it. Our deal was approved prior to making the trip to Salt lake, leaving us to sign a few documents when we arrived. The entire process from the phone call at home, to leaving the dealership was less then 90 minutes. (Excluding travel time of course) We would like to thank Ken Garff Hyundai as we love our new (Used) car, and plan on calling them again for our next purchase. I highly recommend you give them a call!

Nate10e

Jul 10, 2014

Easiest out of state purchase ever! Jordan Sorensen and Sam Jarvie are fantastic! First class service, and communication paired with unbeatable prices and efficiency during the sale. I live in Nevada, and after spending some days scouring the internet for the vehicle I wanted, I came across Ken Garff Hyundai. I called them up inquiring about the Mercedes Benz they had for sale and was given to a salesman by the name of Jordan Sorenson. In short, Jordan Sorenson, Sam Jarvie (General Manager), and Shayne Skaggs (Sales Manager) made this a wonderful, stress free experience. We made an offer, they accepted it. Our deal was approved prior to making the trip to Salt lake, leaving us to sign a few documents when we arrived. The entire process from the phone call at home, to leaving the dealership was less then 90 minutes. (Excluding travel time of course) We would like to thank Ken Garff Hyundai as we love our new (Used) car, and plan on calling them again for our next purchase. I highly recommend you give them a call!

Adam

Jun 10, 2014

This was the absolute worst experience i've ever had at a car dealership!!! They have no interest in helping the customer.Laurie is a complete jerk and has no any professionalism in sales.we were there trying to buy a new car but she was not helpful and she seemed to think like we were there trying to screw around and we saw her helping other people that came after us differently because a person is black and young doesn't mean they can't buy a new car.i then left this dealership and went to Murdock and bought brand new Santa Fe .they were patient,understanding,fun and welcoming.i definitely recommend mordock not this place especially Laurie she is the worst sales person.Just claiming they have the best prices in town which they definitely do not needless to say is not enough.I will NEVER go back or recommend there business to anyone.

klam

May 23, 2014

Service was great we love our new car! Thanks you Jordan Sorensen for making this purchase a "feel good" purchase!

pclam

May 23, 2014

Loved the service that we experienced here when purchasing our car! We loved it and thanks you to Jordan Sorensen for making our first car purchase a wonderful experience!!

Aime R.

May 15, 2014

I hate car shopping...It is always such a stressful experience and I wasn't expecting Ken Garff Hyundai to be any different, but they were. Jordan Sorensen was an absolute pleasure to work with. He really listened to my questions and concerns and really too good care of me. I bought a new Sonata from him and I absolutely love it!

Aimee

May 15, 2014

The experience I had with Ken Garff was the only positive experience I have ever had with a car dealership. I usually hate car shopping because the sales people can be so awful, but they really did listen to me and I was never hit with any frustrating surprises like I have been at other dealerships. I ended up buying my first brand new car from them and years down the road I will return to them for my next car.

FamousAimous

May 15, 2014

I was in the market for a used car, but I was trading in a car with negative equity and had ZERO to put down. Jordan Sorensen really took care of me and did everything he could to work with my situation. He put a lot of time and effort into my car search and we ended up with a brand new Sonata that we LOVE and a price I can't possibly complain about. Usually car shopping is so stressful and the sales people never listen to you, but it wasn't like that at all with Ken Garff Hyundai. I will return to them when I am ready for my next car and highly recommend them to anyone currently int he market for a new or used car.

Bluepig

May 13, 2014

I stopped in today to look at the Elantra. I very much liked the color of the vehicle, but want not able to get the price I needed. The salesman (Jordan Sorensen) was great to work with. He did everything in his power to get me a good deal, and make it work for me. My only possible issue, and a small one, was the way the numbers were presented, but this came from his managers desk. Part of the problem for me is that when I came in I said I was looking there, and then going to a dealer I've worked with before. So they were concerned about me taking their numbers and using them against them. I did as I said, and went to another dealer, but did not give them the numbers from Ken Garff. Probably because they knew me and I've bought from them before, they started with a bottom line number and I purchased. I like prefer the showroom and selection at Ken Garff. Give them a chance, I truly believe Jordan was an honest sales person.

Bluepig

May 12, 2014

I stopped in today to look at the Elantra. I very much liked the color of the vehicle, but want not able to get the price I needed. The salesman (Jordan Sorensen) was great to work with. He did everything in his power to get me a good deal, and make it work for me. My only possible issue, and a small one, was the way the numbers were presented, but this came from his managers desk. Part of the problem for me is that when I came in I said I was looking there, and then going to a dealer I've worked with before. So they were concerned about me taking their numbers and using them against them. I did as I said, and went to another dealer, but did not give them the numbers from Ken Garff. Probably because they knew me and I've bought from them before, they started with a bottom line number and I purchased. I like prefer the showroom and selection at Ken Garff. Give them a chance, I truly believe Jordan was an honest sales person.

Jay Andrus

May 7, 2014

Satisfied Customer My wife and I came to get our Elantra serviced, and while waiting walked around the used cars to see what was there. Jordan came out and "listened" to our desires and needs as to price and choice of vehicles - namely a Sonata. He showd us the car that would be satisfactory for our dream of upgrading and helped us get the price we could work with. He was not pushy but polite, cordial, friendly and knowledgeable. We were always comfortable working with him. We have always wanted a Sonata and we now have one. If we ever can get a new car or think of an up-grade we will come to Jordan at Ken Garff. We have also had good experiences with the service people.

Mike I

Apr 23, 2014

I bought a 2014 Hyundai Accent from Ken Garff Hyundai SLC. My experience was awesome! I actually found the car online and couldn't believe the price. I called and talked to Jordan Sorensen about it and set up an appointment to go see the car. I thought I would have to do some negotiating to get the price I found on the internet but that wasn't the case at all. I am usually on the defensive when walking into a place where people are paid on commission but I didn't have to worry here. We showed up talked to Jordan, test drove the car, and not too long after were driving away. Jordan really listened to us and wasn't pushy at all. I would definitely recommend this dealership. I was actually in the market for a used car but at the price I was able to get it was definitely worth buying new.

MikeI5

Apr 23, 2014

I bought a 2014 Hyundai Accent from Ken Garff Hyundai SLC. My experience was awesome! I actually found the car online and couldn't believe the price. I called and talked to Jordan Sorensen about it and set up an appointment to go see the car. I thought I would have to do some negotiating to get the price I found on the internet but that wasn't the case at all. I am usually on the defensive when walking into a place where people are paid on commission but I didn't have to worry here. We showed up talked to Jordan, test drove the car, and not too long after were driving away. Jordan really listened to us and wasn't pushy at all. I would definitely recommend this dealership. I was actually in the market for a used car but at the price I was able to get it was definitely worth buying new.

ThunderUp

Apr 8, 2014

We recently purchased a car from Ken Garff Hyundai. We worked with Jordan Sorensen and he was great. He was extremely helpful in showing us the car and making the buying experience a pleasant one. Jordan even bought us new mats for our car after the detailing shop left the existing ones in the truck wet and ruined them. Overall it was a good experience and Jordan was extremely helpful.

Thunder_Up

Apr 6, 2014

We recently purchased a used car from Ken Garff Hyundai. We worked with Jordan Sorensen. He was very helpful and answered all of our questions. He is extremely friendly as well. Jordan purchased a small can of detailing paint for us to fix the small rock chips that are on the car. The detailing shop didn't do a very good job of cleaning our mats either (they left them in the trunk while they were still wet and now they smell bad and are ruined), and Jordan went and bought new mats for the car and didn't charge us any additional money. Overall he was very helpful and great to work with.

RoxannWebber

Mar 27, 2014

Kyle Denton was fabulous to work with. He made sure the car I purchased had everything and more that I wanted. He even contacted me afterwards to make sure everything was great and if I needed anything! Another great experience with this Dealership.....second car I have purchased from them !!!

ranstak65

Mar 20, 2014

We were more than satisfied with our experience at Ken Garff Hyundai. In fact, it was the best car buying experience we had ever had. No games, no gimmicks, and we were in and out in less than two hours. Rocky was fantastic. I had gotten a phone quote from him earlier that day and when my wife and I came in that evening he really went the extra mile for us. I know he stayed later than he was scheduled to in order for us to complete the sell. He set up the Bluetooth for our cell phones and spent time going over all the features and has called to check on things as well. Ryan in the finance office was also great. We love our new Sonora and we would recommend Ken Garff and Rocky very highly.

DebB53

Mar 19, 2014

Chris Bryant showed us exceptional customer service and went out of his way to answer all our questions and even let me change cars from the first car that we had looked at to a car that was actually a better fit for me. There was never any pressure just a person that was willing to do the best for the customer and help me be satisfied. I enjoyed my experience at the dealership and would always recommend this dealer and the Hyundai brand to anyone that I know. Thanks again for such an enjoyable experience and I love the car.Debbie Burtenshaw

Naturemac47

Mar 17, 2014

Chris went over and beyond to help me get a car that would suit my lifestyle and not drain my wallet. He was very patience with me and never hinted to annoyance when I asked him a million questions. The first time I visited, I had to walk away from this amazing deal for a brand new 2014 Hyundai accent, the car I really wanted, the only reason I did though was because I realized I couldn't afford my car. And that wasn't because of Ken Garff's prices, it was because I personally didn't figure out my finances properly, so I left. Chris called me the next day just asking how I was doing and if he could help figure out a plan to get me a car because the car I was driving was a piece of crap. So I came back, he and another associate helped me get a car that I could afford and that I LOVE! When my car needed to be detailed because I wasn't completely happy with it, they just smiled and said,"we'll get that taken care of for you." Chris drove me home and picked me up the next day and took me to my new car!! I'm absolutely happy with the service at Ken Garff, they really do strive to be the best and I've witnessed it.

Rooz

Mar 14, 2014

Thank you, Jordan, for your great help. I really appreciate your integrity, which has changed my previous negative experince with Hyundai to an unforgettable positive memory.

Somi Fuller

Mar 13, 2014

Great car!! great hospitality!! thank you so much Jordan. we had a great exprience with Hyundai just because of your humility and grace.

somi

Mar 13, 2014

Great car!! great hospitality!! thank you so much Jordan. we had a great exprience with Hyundai just because of your humility and grace. totaly so happy with hyundai Co.

JOzur

Mar 12, 2014

Rocky Nelson was our sales representative. We were in a lease and it had come time for the end of lease process. We werent exactly sure what to expect or how to go about the process. Rocky and Ryan at Ken Garf were awesome. They didnt try and pressure us. They let us take our time on looking at the different vehicles. We did decide to upgrade from a Sonata to an Azera. Overall the service we recieved was excellent. Buying a car is definitely not my idea of a good time, however the guys at Ken Garf made it a very pleasant experience.

Alex P

Feb 25, 2014

I went to ken garff because they were advertising the best deals. I worked with Jorden Sorenson and had a great experience. He was in touch with me all day and got me the car I wanted for the best deal possible.

Mr. Evans

Feb 19, 2014

While I was bored and waiting for service, I was greeted by Jordan Sorensen who asked if I would like to look at some cars while I waited. Rather that just sitting there waiting, I thought, why not. I was curious about some of the different models and was able to test drive them. As we kept looking at the different cars on the lot, one had some excellent pricing. I ended up making a purchase. Jordan never pressured. Jordan was friendly to the point that felt I trusted him like I do my close a friends. The entire staff was awesome.

PaulEvans

Feb 19, 2014

While I was bored and waiting for service, I was greeted by Jordan Sorensen who asked if I would like to look at some cars while I waited. Rather that just sitting there waiting, I thought, why not. I was curious about some of the different models and was able to test drive them. As we kept looking at the different cars on the lot, one had some excellent pricing. I ended up making a purchase. Jordan never pressured. Jordan was friendly to the point that felt I trusted him like I do my close a friends. The entire staff was awesome.

imdoinmenow2011

Feb 12, 2014

Chris Bryant was awesome. He was very helpful and knowledgeable. He followed up with me during a time that was very stressful abd I didn't always call when I said I would

thadlevar

Jan 27, 2014

I visited the downtown Salt Lake City Ken Garff Hyundai on Friday, January 23, 2014 to look at possibly purchasing a used Hyundai Elantra. I've shopped at Ken Garff Hyundai before, so I know the standard haggling, "let me go talk to my manager," etc. would apply. I don't know about other reviewers who say this doesn't happen here - it always happens here.But I knew that going in and I knew what to expect. What turned me off from ever going back, though, was the big fat lie my salesperson told me while in the middle of the back-and-forth haggling with his manager. "While you were test-driving, somebody called the salesperson next to me to put a deposit on that same car you are looking at."Really. Somebody called a dealership to put a deposit on a used 2011 Hyundai Elantra. Bull. I don't mind haggling - if I did I wouldn't have come back to this place to shop. I get offended, though, at such an obvious and bold-faced lie. And then the guy continued to try to haggle on the price! Like the dealership was going to come down for me if somebody had already put a deposit for a higher price?I get that buying a car is an unpleasant experience. I get that car salespersons can get pushy and haggle.Just don't lie to me. Then I won't come back.

Renae

Jan 13, 2014

I contacted the dealership about trading in my Jeep for a more fuel-efficient vehicle, but wanted the same options (without paying a fortune). Brad McClure was extremely helpful with my trade in and purchasing my new to me, used vehicle. The finance department was absolutely amazing and assisted me with getting my GAP insurance back from my old dealership! Fast, easy, no pressure sales. I really appreciate the experience!

Saylock0416

Jan 13, 2014

I contacted the dealership about trading in my Jeep for a more fuel-efficient vehicle, but wanted the same options (without paying a fortune). Brad was extremely helpful with my trade in and purchasing my new vehicle. The finance department was absolutely amazing and assisted me with getting my GAP insurance back from my old dealership! Fast, easy, no pressure sales. I really appreciate the experience!

CindyM

Dec 31, 2013

The best car buying experience weve ever had. We purchased a 2013 Elantra from Ken Graff, our sales consultant was Chris Bryant. It was a quick and easy purchase. They were upfront about the price and no pressure. We had horrible experiences at other Hyundai dealerships, with old sales tactics of gimmicks and games. It was refreshing to do business with the people at Ken Graff. We got a great deal and are very happy with our purchase.

CyntiaMartins

Dec 31, 2013

The best car buying experience weve ever had. We purchased a 2013 Elantra from Ken Graff, our sales consultant was Chris Bryant. It was a quick and easy purchase. They were upfront about the price and no pressure. We had horrible experiences at other Hyundai dealerships, with old sales tactics of gimmicks and games. It was refreshing to do business with the people at Ken Graff. We got a great deal and are very happy with our purchase.

natassja

Dec 23, 2013

I loved working with Ken Garff! We came in looking for a specific price range and car type and Charlie Madon was able to show us exactly what we were looking for. Other dealerships were trying to upsell us and show us cars out of our price range, but we really appreciated that Ken Garff listened to what we wanted and did their best to get us there. I would highly recommend working with Ken Garff, and specifically Charlie Madon. I didn't feel l pushed into my purchase at all and have zero buyers remorse!

Esther Juarez

Nov 29, 2013

Just purchased my new car at Ken Garff Hyundai. Jordan Sorensen was totally with it on everything from dealing with my husband on the phone to helping us when we went to the dealer to check out the cars. Everyone was simply wonderful to deal with. Will defintely be recommending you to all my friends and family.

TylerSPollock

Nov 13, 2013

Christopher and the rest of the Sales crew treated us very well. We looked at many different dealerships and they by far treated us the best.

Nicolas

Nov 11, 2013

We scheduled an appointment to come in and look at some Hyundai Sonata's, when we arrived at the dealer Jordan Sorenson had 6 keys in his hand for different cars that he thought we would love, and he was right! we liked all of them and made a decision on the one we liked the most. Jordan was excellent and kind he was respectful and we were able to make a smart decision with no pressure, he also took care of us after purchasing the car and has been there to answer our questions every step of the way. I was so scared at buying from a dealer because I've had bad experiences in the past but Jordan was able to help us feel comfortable and very satisfied, we love our car!

karthik123

Nov 6, 2013

I originally went to Ken Garff to buy a used Hyundai Elantra. But they had some good labor day offers going on which motivated me to look at new ones. Jordan Sorenson was my salesman. He was professional, direct but not pushy. I like working with open and straight forward people. This made my overall experience very positive and quick. I drove out in my new Elantra in less than 2 hours and I am loving it. Thank you.

karthik

Nov 6, 2013

I originally went to Ken Garff to buy a used Hyundai Elantra. But they had some good labor day offers going on which motivated me to look at new ones. Jordan Sorenson was my salesman. He was professional, direct but not pushy. I like working with open and straight forward people. This made my overall experience very positive and quick. I drove out in my new Elantra in less than 2 hours and I am loving it. Thank you.

ElantraOwner74

Nov 6, 2013

Jordan Sorensen helped me and my husband purchase a new Hyundai Elantra in October. It was a great experience. Very quick, low pressure and Jordan was very knowledgeable about the vehicle and financing process. We felt that we had been lied to at another dealership, so honesty was something we were looking for and we definitely found it in Jordan and the staff at Ken Garff. Financing was quick and easy as well. Overall it was a great experience and we drove away in a new car very happy.

karthik12

Nov 6, 2013

I originally went to Ken Garff to buy a used Hyundai Elantra. But they had some good labor day offers going on which motivated me to look at new ones. Jordan Sorenson was my salesman. He was professional, direct but not pushy. I like working with open and straight forward people. This made my overall experience very positive and quick. I drove out in my new Elantra in less than 2 hours and I am loving it. Thank you.

JeniferP

Oct 29, 2013

We bought a new Hyundai Santa Fe from Jordan Sorensen at Ken Garff recently. It was a pleasant experience and my husband is not the easiest individual to deal with. Jordan did a great job in helping us select the right vehicle for me and I am very happy with the SUV and the price we were able to get. I would and will deal with Jordan in the future, he did a great job. Thank you!

SatisfiedinSt.George

Oct 23, 2013

If you are in the market for a new Hyundai, please give Ken Garff your business. I had a smooth and seamless leasing experience with them when I got my Veloster. Brad and Bo were great to work with and kept me feeling like I was very well taken care of.

Sara L.

Oct 17, 2013

I went to Ken Garff Hyundai looking to trade in my car for a used one, and I ended up getting a brand new Sonata for the same price that I would have been paying for a used one. My sales person was Jordan Sorensen and he was absolutely amazing. He worked with me on finding the exact car and to get me a payment within my price range. It was definitely perfect customer service. I am in LOVE with my car. Its great. Still haven't even had to fill it up with gas! Jordan helped me get out of a really crappy car situation and into an amazing car. I love it!!! Its so nice, and the warranty is amazing. If you need a car, and are looking to trade or just buy, go to Ken Garff Hyundai and ask for Jordan Sorensen!

Missmaelloyd

Oct 17, 2013

I went to Ken Garff Hyundai looking to trade in my car for a used one, and I ended up getting a brand new Sonata for the same price that I would have been paying for a used one. My sales person was Jordan Sorensen and he was absolutely amazing. He worked with me on finding the exact car and to get me a payment within my price range. It was definitely perfect customer service. I am in LOVE with my car. Its great. Still haven't even had to fill it up with gas! Jordan helped me get out of a really crappy car situation and into an amazing car. I love it!!! Its so nice, and the warranty is amazing. If you need a car, and are looking to trade or just buy, go to Ken Garff Hyundai and ask for Jordan Sorensen!

IanAndKelly

Oct 15, 2013

We love our new Hyundai Accent, it was the perfect choice of car for us! Our salesman Jordan Sorensen was great to work with and worked with us on settling on a reasonable price. Financing turned out to be great and was totally affordable. We just took our first road trip in our new car without any problems what so ever. Thanks so much Jordan and Ken Garff Hyundai!

Zed

Oct 2, 2013

Bought a new car from Hyundai Ken Garff recently. Jordan Sorensen did a great job finding us the right car for the right price.Very good impression from dealership and the salesman. Highly recommend to make your purchase there. Thank you!

Raisa

Oct 1, 2013

Recently purchased Elantra in Ken Garff Hyundai Dealership. Jordan Sorensen was our salesman. Great guy and very good salesman. Very polite and not pushy at all. This guy is gonna find you the car you want!!! Highly recommend the dealership and the salesman Jordan Sorensen.

Stan B.

Sep 26, 2013

I went to Ken Garff dealership to buy a used Hyundai Elantra, but those guys actually helped me to buy a new car and the price was just slightly above the price of a used one in other dealerships. My salesman was Jordan Sorensen. Great guy, and good salesman! He did everything he could to satisfy our car needs. Highly recommend to visit that dealership and don't forget to find Jordan, he's gonna help you a lot!!!

stanb78

Sep 26, 2013

I went to Ken Garff dealership to buy a used Hyundai Elantra, but those guys actually helped me to buy a new car and the price was just slightly above the price of a used one in other dealerships. My salesman was Jordan Sorensen. Great guy, and good salesman! He did everything he could to satisfy our car needs. Highly recommend to visit that dealership and don't forget to find Jordan, he's gonna help you a lot!!!

Brandi

Sep 24, 2013

My husband and I went to Ken Garff and bought a used Hyundai Veloster. I had been looking at it online and Bo was my salesman. When I finally went in and looked at the car we bought it and Sam and Bo made it a great deal. Well over the weekend, after the purchase I decided I wanted a new Veloster not a used one, and I wanted a different color. I contacted Sam by email (who was out of town) and he relayed the message to Bo. Long story short, they made it happen and we traded the vehicles today. Bo was extremely helpful and so nice and everyone at the dealership was great. I would recommend Ken Garff Hyundai to anyone that's in the market for a new or used car. There was no pressure, it was a great deal and they are fast...We didn't spend our whole day at the dealership.

Brandiiee1

Sep 24, 2013

My husband and I went to Ken Garff and bought a used Hyundai Veloster. I had been looking at it online and Bo was my salesman. When I finally went in and looked at the car we bought it and Sam and Bo made it a great deal. Well over the weekend, after the purchase I decided I wanted a new Veloster not a used one, and I wanted a different color. I contacted Sam by email (who was out of town) and he relayed the message to Bo. Long story short, they made it happen and we traded the vehicles today. Bo was extremely helpful and so nice and everyone at the dealership was great. I would recommend Ken Garff Hyundai to anyone that's in the market for a new or used car. There was no pressure, it was a great deal and they are fast...We didn't spend our whole day at the dealership.

Utahking171

Sep 22, 2013

Used the old bait and switch on us. We test drove a car and then left to drive a few more to compare. We called our salesman and asked for the out-the-door price which he gave us. Arrived at the dealer, drove the car just to be sure, and then was told it'd cost us nearly $1k more. We walked away. The salesman was nice but we feel he really mislead us and the finance guy and the guys behind the front desk were down-right rude and unprofessional. We bought our Yukon from Ken Garff and attempted with a Hyundai but will not buy from them ever again. Buyer beware.

Lady Amalthea

Sep 17, 2013

Jordan Sorenson has to be the nicest car salesman I have ever met. He was not pushy or arrogant or demeaning. I liked him a lot. And this dealership has a popcorn machine! I would recommend Ken Garff Hyundai and Jordan Sorenson to anyone.

Amalthea

Sep 17, 2013

Jordan has to be the best car salesman I have ever worked with. He is sincerely pleasant and knowledgeable, and he didn't talk to down to me. (Some car salesmen make me feel like an idiot.) The purchase process was fairly quick. There was no haggling, and we still got a great price. And this dealership has a popcorn machine! We didn't have to wait very long for the approval process or paperwork, and we got to eat popcorn while we waited. It is worth a drive to Salt Lake to shop here.

HaileyR

Sep 9, 2013

My husband and I made the 240 mile drive from out small hometown to Ken Garff Hyundai to trade in our 2011 Sonata for a 2013 Sonata. We dealt with Jordan Sorensen, and he was fantastic. We looked at a couple different models, one of them being the SE Turbo. It ended up being a little more than we were comfortable spending, and we felt no pressure from Jordan. He genuinely seemed more interested in finding us a car we were happy with than selling the more expensive car. So, we bought a brand new one, that was in our price range. However, after driving home the next day, my brand new car's engine light came on. We called Ken Garff, and they immediately said they'd have it towed to Salt Lake City to be fixed, and would have someone bring a car out to me to drive while mine was in the shop, at no cost to me! I was definitely satisfied with this plan. To our pleasant surprise, when my husband called the following morning, we learned that the manager we had been dealing with actually decided to just bring us out a different brand new car! They found one just like mine in St. George, and he had a couple employees drive down to St. George, pick it up, then drive it out to Ely, NV and drop it off to me! I was a little discouraged when that check engine light came on, but after the way Ken Garff Hyundai handled my situation, I'll be a customer of theirs for life! They went above and beyond to make sure we were happy with our purchase and always treated us with the utmost respect! I'll never buy a Hyundai anywhere else!

satisfied car buyer

Sep 3, 2013

We hate the car buying experience, but it was different here at this place. There was not the haggling, the go get a manager to check on the price deal, or the pressure. They made it easier to find what we wanted and listened to our concerns. Jordan Sorensen was great at trying to help.

Michele

Sep 3, 2013

We hate the car buying process, but this dealership made it a lot easier. Jordan Sorensen made sure we understood the car after we had purchased it and even though it was late on a Friday night, he did not rush us as we asked many questions.

Jon H

Sep 3, 2013

I could not have asked for a better experience. Brandon Owens was an absolute pleasure to work with. I never felt a bit of pressure. He listened to me and helped me find the perfect car. In fact, the entire team there was fantastic! I couldn't be happier.

michele4

Sep 3, 2013

We hate the car buying experience, but it was different here at this place. There was not the haggling, the go get a manager to check on the price deal, or the pressure. They made it easier to find what we wanted and listened to our concerns.

Wm A A

Aug 27, 2013

We have bought two new vehicles two years in a row from Ken Garff Hyundai. Management, staff and sales are excellent to work with and I did not consider shopping elsewhere, the dealership is that good in my opinion.

Sandie

Jul 31, 2013

I have purchased many new cars over the past 20+ years and I've always dreaded it, sort of like visits to the dentist. However, my last 2 purchases have been with Ken Garff Hyundai and I can't say enough about the positive experiences I've had. Everyone has been great (including the service department), so friendly and helpful, making sure I got exactly what I wanted. I especially want to thank Jordan Sorensen, he made this recent purchase a painless procedure and I really appreciated his assistance! Great guy, great dealership, great car!!! I would rate it higher, if I could!

Njensen

Jul 31, 2013

Jordan made buying a car a great expierence. We have purchased 2 vehicles from him in the past year.Prior to working with Jordan, I sent my husband to look at cars and bring me back for purchase.Working with Jordan is a pleasure and our family enjoy's visiting him while servicing our vehicle.Jordan is an excellent salesman and we would trust referring our friends and family to him with no hesitation.Natalie

Sandie101

Jul 31, 2013

I have purchased many new cars over the past 20+ years and I've always dreaded it, sort of like visits to the dentist. However, my last 2 purchases have been with Ken Garff Hyundai and I can't say enough about the positive experiences I've had. Everyone has been great (including the service department), so friendly and helpful, making sure I got exactly what I wanted. I especially want to thank Jordan Sorensen, he made this recent purchase a painless procedure and I really appreciated his assistance! Great guy, great dealership, great car!!! I would rate it higher, if I could!

Dennis and Pat D

Jul 29, 2013

We met with Brandon Owens when we made a quick stop to check out the cars. We had been talking about buying a new vehicle, but had not committed to making a purchase yet. Brandon was aware we were just looking, but went way out of his way to ensure we got to see all the vehicles we were interested in and we could test drive as many as we wished. It was a very hot day and Brandon offered us refreshments multiple times while we were there. We enjoyed the experience, and we did not feel pressured to buy a car that day. We purchased a vehicle the day after our meeting and feel we were treated fairly, both on the purchase price of the new car and the trade-in we used towards the purchase. The financial paperwork portion of the purchase was accomplished quickly and we were out the door and on our way.

Natalie Jensen

Jul 28, 2013

Jordan Sorensen is an excellent customer service sales representative. In the past my husband and I have purchased vehicles from a variety dealerships. I always send my husband to research the cars and deal with the dealerships. I haven't been a fan of shopping for cars or dealing with car salesmen. Last year my husband brought me into the downtown Hyundai store to look into purchasing a new Accent. I went in expecting the same expierence as in the past and things changed when we met Jordan. I felt comfortable dealing with him, I didn't feel pressured. He treated us like a valued customer and spent time with our family to find the perfect car for our needs. I enjoy coming into the dealership to service my vehicle and to visit Jordan. He treats us with great respect. I purchased a second vehicle this year with Jordan and we love our vehicle. We feel comfortable referring family and friends to work with Jordan and trust he will take great care of thier needs. Natalie Jensen

2013accent

Jul 26, 2013

Greg is our connection to any new car buying requirements we will have. He is fun to work with, completly honest and open about the deal and patietly answers any questions we might have. We are delighted with the deal he arranged for us on our new Accent, using the Costco auto program.

Marilyn Cotterman

Jul 23, 2013

My rating is for Kyle Denton because I feel he was my sells person, although I started with Bo Pearson.Bo was busy so he had Kyle step in.Kyle was great and helped me through the process.There was a few problems when I went to pick up the car (which I feel Bo would not acknowledge) but Kyle took care of them for me.This is my third car from this Ken Garff and have always been treated right.I would recommend both Kyle and the dealership.Thanks to to you both.

seapoulson

Jul 22, 2013

We were taken care of and treated us right. He took his time with us so we did not feel overwhelmed. Mike got up drinks and popcorn for me and my family. Ryann was helpful when signing the paperwork.

Bard in SLC

Jul 12, 2013

I recently came into a situation where my old vehicle basically died on me at the beginning of a long holiday weekend, and so I needed to get a replacement for it quickly. I'd anticipated that this process could take several days, and so I rented a car to use until I found one to purchase. When I began looking, Ken Garff Hyundai ended up being my first and last stop. I explained my situation to my sales consultant (Jordan Sorensen), and he suggested a car that fit what I was looking for. On that day, I was a bit pressed for time and only had a couple of hours before I had to meet friends for an event. Not only did they speedily wrap up the entire financing process that day, but I was able to meet my friends with time to spare! When I came to pick up my new car a couple of days later, Jordan was kind enough to follow me in his car while I dropped off my rental car at the SLC airport, and then drove us both back to the dealership. There, he went over many of the awesome features on my new Sonata, and really went above and beyond in all aspects. I've purchased 4 brand new cars in my life, and my experience at Ken Garff Hyundai was by far the quickest, smoothest and easiest of all of them. Kudos to their entire team!

Ivet

Jul 8, 2013

Jordan Sorensen was the first person I talked to about the car I was interested in. He gave me a call and answered my questions and pre approved me and explained my payment options. Once I was at the dealer he was very nice, funny and I felt no pressure at all. He was very helpful with all of my questions and he was very knowledgeable of the car's equipment and features! He also took the time to follow up with me after a few days of my purchase, something no one had ever done before! Jordan made my purchase experience be less stressful!

Ivetb

Jul 8, 2013

Jordan Sorensen was the first person I talked to about the car I was interested in. He gave me a call and answered my questions and pre approved me and explained my payment options. Once I was at the dealer he was very nice, funny and I felt no pressure at all. He was very helpful with all of my questions and he was very knowledgeable of the car's equipment and features! He also took the time to follow up with me after a few days of my purchase, something no one had ever done before! Jordan made my purchase experience be less stressful!

debbie56

Jul 7, 2013

Brad was very helpful and a great person to work with on buying the Sonata and was very friendly and we got very good customer service. After purchasing the car Brad came out and sat in the car and showed us how everything worked in the car. Brad has a great personality.

EleryJ

Jul 4, 2013

My husband and I had a very enjoyable car buying experience at Ken Garff. Jon was a pleasure to work with. He was very knowledgeable and patient with us in answering all of our questions. We did not feel pressured from him or anyone else there. I would recommend Ken Garff Hyundai and Jon Briggs to my family and friends.

msalazar25

Jun 29, 2013

I had a very pleasent experience working with Greg. He was not pushy and over excited to sell a car and get me off the lot. He explained all the features and helped set up the bluetooth capabilities as well as the radio and satillite features. It was my first car purchase and not having a pushy, rude, over anxious saseman was very important and I got just that. I will definitly recommend Greg for any future questions i have on where/who I purchased my car from!

Bart

Jun 26, 2013

Jordan Sorensen was my sales rep at Ken Garff Hyundai downtown. I had a great experience. It was the first time that I had ever purchased a brand new car. He was very friendly and extremely knowledgeable about the vehicles I was considering. He was able to help me find the car that was perfect for my needs. I didnt't feel pressured by him like I did at other dealrships that I visited. I would definitely recommend buying a Hyundai and would recommend Jordan he was awesome!

Bart32

Jun 26, 2013

Jordan Sorensen was my sales rep at Ken Garff Hyundai downtown. I had a great experience. It was the first time that I had ever purchased a brand new car. He was very friendly and extremely knowledgeable about the vehicles I was considering. He was able to help me find the car that was perfect for my needs. I didnt't feel pressured by him like I did at other dealrships that I visited. I would definitely recommend buying a Hyundai and would recommend Jordan he was awesome!

jushan

Jun 19, 2013

I was given the best deal with the best interest rate possible. Mike worked hard to insure that I had the best deal as well. I looked at most of the Utah Hyundai dealerships and none of them had the same deals.

bclark324

Jun 19, 2013

Greg was very helpful, friendly, and knowledgable. We had a great experience when we purchased our new Sante Fe. He then took the time to explain all of the features of the car before we drove off and was very patient.

Minnhye S

Jun 14, 2013

Mike was great to me. He is really kind. When I asked a favor, he was willing to do it. and I could get an enough information from him. Thank you for helping me. When I got a car, I was looking for it for a month.

Minhye

Jun 14, 2013

Mike was great to me. He is really kind. When I asked a favor, he was willing to do it. and I could get an enough information from him. Thank you for helping me. When I got a car, I was looking for it for a month.

skylerbeltran

Jun 14, 2013

Bo Pearson is the worst customer service person I have ever encountered. He was rude, disrespectful and not helpful. He said he was busy with other customers and if I need help I can come down to the dealership. He then told me to do the math myself on a payment question. Just absolutely appalled at the service I received from Bo Pearson at Ken Garff. I emailed the sales manager Scott Adams and he was very apologetic and truly sorry for the bad experience his salesmen offered. I appreciated Scott's apology but purchased my car elsewhere. I highly recommend Murdock Hyundai in Lindon or at very least a salesmen other than Bo Pearson at Ken Garff.

minhyes

Jun 14, 2013

Mike was great to me. He is really kind. When I asked a favor, he was willing to do it.and I could get an enough information from him.Thank you for helping me. When I got a car, I was looking for it for a month.

Minhye

Jun 13, 2013

Thank you Mike. I'm so happy to buy a car from you. You was so helpful and I could get an enough information. Thanks again.

Mferac

Jun 11, 2013

Was very impressed with my visit. Jon was knowledgeable and answered all my questions and concerns. I had a great feeling my whole visit and would definitely recommend Jon and this dealership again and again.

suef25

Jun 11, 2013

I was very happy with the service I received. GREG Gibb greeted me at the door and took me around the lot to show me all of the inventory. He explained all of the options and accessories. He took the time to program the radio and the tel e phone, which I appreciated very much.

Mferaco

Jun 11, 2013

Was very impressed with my visit. Jon was knowledgeable and answered all my questions and concerns. I had a great feeling my whole visit and would definitely recommend Jon and this dealership again and again.

santa fe fan

Jun 7, 2013

I had a great experience purchasing a car especially since I was very nervous to buy a new car. Bo was very professional and knowledgeable of the vehicles. He made this experience much more pleasant. I appreciated his patience with me. I just love my new car it was a great fit.

ssong1

Jun 1, 2013

It was very good!!! I am strongly recommend this dealer shop!! because their service was excellent and have good after service. Jordan was best dealer in this dealer shop!! ??? ?? ?? ???????? ???? ????? ??? ?? ??? ????? ??? ???? ???? ???? ???? ?? ??? ??? ???????. ??? ?????? ??? ??? ???? ??? ?? ????? ?? ???? ? ??? ?? ???? ???? ?? ???? ??????? ???. ? ?? ??? ??? ?????? ??? ???? ??? ??? ?? ??? ??? ????. ?? ???? ?? ?? ??? ??? ???? ??? ?? ??? ??? ????????.

KarinD

May 30, 2013

My buying experience at Ken Garff Hyundai was outstanding. I did not know that buying a car could be a pleasant experience! I purchased a used Tucson and the entire sales staff (sales person - Brandon Owen, manager - Sam, and finance person - sorry, I forgot his name!) treated me like someone who was buying the most expensive car on the lot. Brandon was excellent. Being a female who was previously duped by a different car dealership, my instinct was to request a female salesperson hoping to not feel intimidated or bullied into a purchase. Brandon greeted me as I came into the dealership and his honesty, knowledge, personable nature and caring about the situation that brought me to Ken Garff was immediately apparent. This man clearly has integrity. He took plenty of time with me, answered all my questions, and demonstrated many features of the cars I test drove. After I purchased the car he even helped me sync my phone. I know Brandon was probably just doing his job, but he was superb. Not only was he incredibly knowledgeable about his cars, he made me feel comfortable and confident throughout the entire experience. This comfort was imperative to me. Sorry Ken Garff, you sold me an excellent car and I plan on driving it for many years to come so I won't be back soon! BUT, when I do need a new car, have a friend or family member who is looking for a new car, this is where I will send them - no second thoughts. Thank you so very much for providing me with such a wonderful car buying experience.

llisa66

May 29, 2013

we got a great deal on a chrysler town and country, everyone was very helpful and friendly. a special thanks to chris cahoon for making our experience rewarding.

Kristen M.

May 28, 2013

I had been to many dealerships before walking into Ken Garff Hyundai. When I walked into this one, I didn't feel the same gloom and doom as I had with the others. Chris Cahoon was great to work with. He understood our needs and budget constraints and didn't try to talk us into a car that we couldn't afford. I plan on having my Elantra for many years to come. When it's time for an upgrade, I'll be coming back to Ken Garff Hyundai.

K&L Spring

May 27, 2013

We had a great experience buying our new Sonata. Jordan Sorensen was our salesman. He was helpful without being overbearing. When we made the purchase, it was late on a Monday - there was no one around to wash and prep our new car for us so Jordan did it himself while we were finishing our paper work.

Shaun

May 27, 2013

I liked the new look of the new 2013 Sonata so I decided to head to Ken Garff Hyundai. I am a very busy person so I was pressed for time. I was worried it was going to take hours as it has in the past. I have to say that my experience was exceptional. My salesperson Jordan made the whole process very simple. I bought the car in less than 1 hour and he delivered it to my house. It was over the top service and I won't hesitate to buy again from Jordan and this dealership.

The Fosters

May 27, 2013

Our experience was awesome! Jordan was exceptional to work with. We had bought cars before from other non-Hundai dealearships and after buying from Ken Garff ( and with Jordan's help) it was definitely the best experience ever. Jordan was patient and never pressured us to buy our SUV. We will definitely go back to this dealership!

kspring5

May 27, 2013

Jordan Sorensen did a great job when we went to Ken Garff to purchase a new Sonata. No pressure and very helpful. We purchased late on a Monday so while we were completing paperwork, Jordan washed and prepped the car himself.

Agrow

May 27, 2013

Ryan did excellent work showing me my new Hyundai Sonata. I usually can't stand salesmen and I enjoyed working with Ryan because he did not pressure my decision. I will be back

AGT2013

May 27, 2013

We leased a new 2013 Santa Fe Sport and love it! Ryan Baker was the sales associate who helped us and he was wonderful! He was very nice, not pushy at all and helped us find the best fit for our family. He even ordered the car we wanted down from Idaho because they didn't have the exact color we wanted.

Dv_spencer

May 27, 2013

I came to Kenn Garff Hyudai to browse and do my research on my future vehicle. I'll tell you what, Ryan Baker was the most helpful young man. To make this not so fun and pleasant experience into an enjoyable and fun learning process. I would reccommed Mr. Baker to anyone half serious in even thinking about purchasing a new car.

shaun14

May 27, 2013

I liked the new look of the new 2013 Sonata so I decided to head to Ken Garff Hyundai. I am a very busy person so I was pressed for time. I was worried it was going to take hours as it has in the past. I have to say that my experience was exceptional. My salesperson Jordan made the whole process very simple and fast. I bought the car in less than 1 hour and he delivered it to my house. It was over the top service and I won't hesitate to buy again from Jordan and this dealership.

Vegaslady

May 27, 2013

My husband and I leased a new hybrid Sonata this and we love it. I was in getting my oil changed on our tuscon when I met Ryan Baker, he assisted me with the coffee machine and made me feel at home. He mentioned the sale they were having and I was really skeptical after dealing with another sales guy last time named, Jordan Sorensen (whom Lied to my husband and I during the purchase of our first car....long story) But while I was waiting on my car Ryan printed me some numbers on a lease and I was able to lower my payment by $100 per month and get me a better car. This is the second car we've bought from the Garffs and I would recommend Ryan.

svfoster10

May 27, 2013

We bought a 2013 Santa Fe. This was our best experience ever. Jordan was the best person to work with. He was very helpful and knowledgeable about the car options and the differences with other brands that we were also considering. He went above and beyond and even went all the way to the back of the lot to see if they had more options! He never tried to pressure us to buy anything and his sense of humor just made this experience awesome. I would definitely recommend this dealership and Jordan. Thank you so much, Jordan! We'll be back.

Spencer&Sierra

May 26, 2013

Jordan Sorenson sold us our Hyundai Elantra at Ken Garff Hyundai and we came away very happy. He was good to work with and got us into the car we wanted.

Shaun

May 26, 2013

I worked with Brad McClure at Ken Garff Hyundai. Looking online I found a cute Hyundai Veloster. They have a nice website that helped me narrow down my selection and then setup and appointment to test drive the car with Brad. He did a great job explaining the options of the car and possible finance options. I would recommend Brad and Ken Garff Hyundai downtown Salt Lake City.

Scrappin' girl

May 26, 2013

I have been working with Bo Pearson and in the process of deciding on a vehicle. I have been trying to figure out what I want to do with my car that I have now and Bo has been very professional and patient with me. He has worked hard at getting me all the details and options that I need to know. I appreciate is patience with me. He has been a pleasure to work with. Thank you.

Sierra&Spencer

May 26, 2013

Jordan Sorenson sold us our Hyundai Elantra at Ken Garff Hyundai and we came away very happy. He was good to work with and got us into the car we wanted.

ShaunN

May 26, 2013

I worked with Brad McClure at Ken Garff Hyundai. Looking online I found a cute Hyundai Veloster. They have a nice website that helped me narrow down my selection and then setup and appointment to test drive the car with Brad. He did a great job explaining the options of the car and possible finance options. I would recommend Brad and Ken Garff Hyundai downtown Salt Lake City.

Carl

May 25, 2013

Jordan was excellent selling us the car. He showed us the various options available and different cars. I would recommend Ken Garff to my friends.

jackiedod

May 25, 2013

I have been working with Bo Pearson and in the process of deciding on a vehicle. I have been trying to figure out what I want to do with my car that I have now and Bo has been very professional and patient with me. He has worked hard at getting me all the details and options that I need to know. I appreciate is patience with me. He has been a pleasure to work with. Thank you.

Lsan801

May 25, 2013

I just purchased a vehicle here at Ken Garff Hyundai with Ryan Baker. The service here is absolutely amazing. Ryan was very professional, trustworthy and friendly. I would definitely purchase another vehicle here. I strongly recommend this place.

calbertlar

May 25, 2013

Jordan was excellent selling us the car. He showed us the various options available and different cars. I would recommend Ken Garff to my friends.

ahewitson

May 23, 2013

Our experience with Ken Garff Hyundai was very positive. They made the process as quick and easy as possible. We found exactly what we wanted at the price we were looking for. Everyone was helpful, honest, and straight-forward.

like2swim

May 22, 2013

I was interested in a vehicle and after test driving it and seeing the price I decided to leave because I felt that the price was too high. I expressed this and told them I would think about it after looking at some other cars. Since visiting their dealership I have been constanly hounded and I've recieved several phone calls a week trying to get me to return to the dealership. I told them that I found another car and purchased it and they are still calling me and trying to sell me a car. I am sick of the many phone calls I've recieved. I've asked them to stop calling me and I'm still getting phone calls.

Trent C

May 16, 2013

Michael Blackham was my salesman and he was great to work with. He didn't try to pressure me into a more expensive model or harass me to buy options or upgrades. He listened to what I wanted and then matched me up to that car. Seriously, it took less than an hour. When was the last time that happened at a car dealer? These guys are honest and I highly recommend them.

Happy Car Owner

May 14, 2013

I had the best experience buying a car here! It was my first time buying a car for myself and I was overwhelmed by the thought. I had been with others while shopping and hated the pushy car sales men we had dealt with. I checked out one car at another location before coming here and got that generic sales pitch trying to convince me to look at things I didn't want. Blah! Meeting Chris Cahoon at Ken Garff was so refreshing! He personalized the experience and I felt like I had a good friend along for the ride as he gave me his opinion and helped me weigh all my options. He was not pushy and was very respectful to my wishes of what I was looking for. Not once did I feel he was trying to convince me into something. He was kind and very patient while I struggled though making a big decision. Once I chose the car I wanted, he celebrated with me and I felt he was genuinely happy for me. I drove away very happy and satisfied with my experience there!!!!!

bethkilpatrickk

May 13, 2013

I gave Chris the rating he deserved, he was very helpful for my first time buying a car. He was very friendly and met all the the requirements i had asked for.

jeeppatriot08

May 13, 2013

great service. great to work with. friendly no stress experience. Got me into a great vehicle even though I do not have the best credit. thanks!

Sunman1

May 12, 2013

This dealer sold me a used car with a bad transmission, a defective A/C system and a broken seat. On top of that they try to put hidden charges onto the sale without your knowledge such as vin etching and a ridiculous DOC fee. They also refuse a credit card down payment over $500 and would not let me use a debit card either.

Lori

May 9, 2013

I recently leased a new car at Ken Garff Hyundai and had a great experience working with their team. I put off getting a new car for a while because I find the process pretty stressful. Jordan Sorensen made the process of choosing, test driving, and leasing a car a good experience and I am very happy with the car I am now driving (Elantra). I strongly recommend requesting to work with Jordan Sorensen if you are interested in buying or leasing a Hyundai.

LJS74

May 9, 2013

I recently leased a new car at Ken Garff Hyundai and had a great experience working with their team. I put off getting a new car for a while because I find the process pretty stressful. Jordan Sorensen made the process of choosing, test driving, and leasing a car a good experience and I am very happy with the car I am now driving (Elantra). I strongly recommend requesting to work with Jordan Sorensen if you are interested in buying or leasing a Hyundai.

gideon

May 7, 2013

My family and I were very please at the welcoming environment and conforting treatment we recieved from Bo at Ken Garff. Our experience with them was great and I will recommend everyone to Ken Garff hyundai. I wouln't mind to drive another 3-1/2 hours to Ken Garff to purchase my next car.

JBR

May 6, 2013

I dislike shopping for cars... However, this was something totally different. Jordan Sorensen was outstanding. No pressure, now hassles. It was a low key here are the facts experience. We got my daughter a new Elantra and she loves it. Far greater value than any of the other competitors who have "attitude". This is the third car I have purchased from Ken Garff over the years and it must be a Ken Garff approach to selling cars. A very positive experience. Thank you Jordan Sorensen!

Cheri

May 4, 2013

We recently were trying to make a purchase of a car that would meet the needs of our growing family. We were close to buying a car at another dealership, but were very turned off by the people we dealt with there. We headed to Ken Garff Hyandai and were extremely pleased with our experience there. Jordan sold us our car and he was kind and considerate. He didn't pressure us and he understood our needs. I would highly recommend this dealership and Jordan to anyone.

cheri12

May 4, 2013

We recently were trying to make a purchase of a car that would meet the needs of our growing family. We were close to buying a car at another dealership, but were very turned off by the people we dealt with there. We headed to Ken Garff Hyandai and were extremely pleased with our experience there. Jordan sold us our car and he was kind and considerate. He didn't pressure us and he understood our needs. I would highly recommend this dealership and Jordan to anyone.

laurellalaking

May 1, 2013

We can't say enough good about our experience of purchasing our new vehicles for our family. We went in for 1 new vehicle and came out with 2! We loved the time we spent at the car dealership, including the comfort and care the staff showed to us and our 2 kids. Our kids were in heaven, and so were we really. Thank you for everything-we love our cars!

Jason & Jessi Valentine

Apr 30, 2013

My husband and I went to Ken Garff Hyundai knowing exactly what we were looking to buy... and were not only NOT disappointed, we were blown away by the quality of service and salesmanship we experienced. Jordan Sorensen was great. He shared with us practical tips and knowledge based on his own experience with his new Sonata, as well as being genuinely interested in making our experience positive and the best it could have been. He wasn't pushy at all - like other salesmen we've experienced - but listened to our thoughts, gave us helpful pointers and let things go if it was clear we weren't interested in something. The same was true for Chris, who delivered our car. More than salesmen at the dealership, I usually dread the guy that takes you in his office to sign all the papers... because usually this is a front for upselling a lot of aftermarket items or special maintenance deals. And again we were pleasantly surprised: he gave us practical advice with sound logic as its backing, but otherwise was not pushy. We loved our experience with Ken Garff Hyundai and would happily buy another vehicle from them when the time arrived. Oh... and it almost feels like a side note after the amazing experience we had with the sales team, but we LOVE our Hyundai Sonata!!

bugann

Apr 30, 2013

We had spoken with Brad McClure prior to coming to the dealership as we live in Elko, NV. He was informative, courteous, and not at all pushy. Upon arrival, Brad was outside and actually called us by name when we got out of our car. We found the Hyundai Tucson we wanted immediately. Brad was exceptionally patient with us when discussing price, trade-in, and financing. He never became out-of-sorts with us, since we knew what we wanted to get as trade-in as well as financing, and we could have appeared difficult to deal with. Brad never wavered.We would be more than happy to recommend Ken Garff Hyundai as well as Brad McClure. Hats off to Scott and Jason as well. They all made our experience very enjoyable.Ann and Bud Dalbec

JayNJessVal

Apr 30, 2013

My husband and I went to Ken Garff Hyundai knowing exactly what we were looking to buy... and were not only not disappointed, we were blown away by the quality of service and salesmanship we experienced. Jordan Sorensen was great. He shared with us practical tips and knowledge based on his own experience with his new Sonata, as well as being genuinely interested in making our experience positive and the best it could have been. He wasn't pushy at all - like other salesmen we've experienced - but listened to our thoughts, gave us helpful pointers and let things go if it was clear we weren't interested in something. The same was true for Chris, who delivered our car. More than salesmen at the dealership, I usually dread the guy that takes you in his office to sign all the papers... because usually this is a front for upselling a lot of aftermarket items or special maintenance deals. And again we were pleasantly surprised: he gave us practical advice with sound logic as its backing, but otherwise was not pushy. We loved our experience with Ken Garff Hyundai and would happily buy another vehicle from them when the time arrived. Oh... and it almost feels like a side note after the amazing experience we had with the sales team, but we LOVE our Hyundai Sonata!!

Kim Call

Apr 29, 2013

I am pleased, and surprised, to say that this was a very pleasant experience. Car Buying is usually stressful and uncomfortable. Big shout out to Jordan for helping me out on a great deal on my 2013 Elantra. Thanks!

Em D.

Apr 29, 2013

I had a very positive experience at this dealer! Very friendly, no pressure and super helpful! Jordan Sorensen was so easy to work with! I would highly recommend Jordan and this dealership to anyone!

EmilyD4

Apr 29, 2013

I had a very positive experience at this dealer! Very friendly, no pressure and super helpful! Jordan Sorensen was so easy to work with! I would highly recommend Jordan and this dealership to anyone!

Krishna Emmaneni

Apr 28, 2013

That was the day when I went hunting for a new car. Prior to meeting Jordan Sorense at Ken Garff Hyundai, I went to several dealers in SLC and got sick of hearing to what they say. Jordan, was different. He first asked me what I was looking for? Showed me different packages available and helped me find an excellent car. He guided me all the way from the inception stage until the completion. I would recommend him to anyone who is looking to buy a Hyundai car.

Krishna11

Apr 28, 2013

That was the day when I went hunting for a new car. Prior to meeting Jordan Sorense at Ken Garff Hyundai, I went to several dealers in SLC and got sick of hearing to what they say. Jordan, was different. He first asked me what I was looking for? Showed me different packages available and helped me find an excellent car. He guided me all the way from the inception stage until the completion. I would recommend him to anyone who is looking to buy a Hyundai car.

JakeSM

Apr 27, 2013

My wife and I were in desperate need of a new car that would fit our baby and two dogs. We looked at a lot of different options and spoke to a lot of different people. Jon Briggs at Ken Garff Hyundai found us what we needed and at an extremely affordable rate. The whole process was painless. I would definitely recommend Jon to anyone looking to buy new or used.

jessicamagalei

Apr 27, 2013

We have needed a new car very badly and have been saving up for a long time. I was really stressed and worried we would have a hard time and get roped into things we didn't even want. But everything was so great and so easy. Jon Briggs was extremely helpful and friendly and genuinely wanted to get us in a car that was good for our family and for the best price anywhere. He got us a great deal and we love our car!

JakeSM

Apr 27, 2013

My wife and I were in desperate need of a new car that would fit our baby and two dogs. We looked at a lot of different options and spoke to a lot of different people. Jon Briggs at Ken Garff Hyundai found us what we needed and at an extremely affordable rate. The whole process was painless. I would definitely recommend Jon to anyone looking to buy new or used.

jordanmarshall

Apr 23, 2013

My experience with Ken Garff Hyundai Salt Lake and Jordan Sorenson was a nice experience. The process was quick and easy and best of all, the vehicle was fairly affordable. I would recommend both Jordan and Ken Garff to family and friends.

Randy Whe

Apr 23, 2013

Ryan Baker has been a huge help during the car buying process. And he will be the guy I go to from here on when purchasing a car. He is quick to respond to my questions and concerns. He's even going out of his way to deliver a car from Salt Lake to Ogden. Fantastic experience. Thank You Ryan baker..

RandyWhetton

Apr 23, 2013

Ryan Baker has been a huge help during the car buying process. And he will be the guy I go to from here on when purchasing a car.He is quick to respond to my questions and concerns. He's even going out of his way to deliver a car from Salt Lake to Ogden. Fantastic experience. Thank You Ryan baker..

Love my Sonata

Apr 22, 2013

I have bought many cars in my time, and I must say having dealt with Ken Garff and Mike Blackham in particular has made me happy happy happy. They are no nonsense, unlike most dealerships. I told them the deal I needed and Mike was sure to make sure it happened no matter what it took. I am far from the easiest person to deal with and they handled me just fine. I would definately recommend Ken Garff Hyundai to everyone I know and even those I dont.

sonata_convert

Apr 10, 2013

We were looking for a used car and visited Ken Garff Hyundai as they had a Honda Accord we were interested in. We took it for a test drive and looked at a couple of other cars and our salesman, Jordan Sorensen, suggested we may want to look at a new Hyundia as for the price range we were in we could get a new Hyundai. We took his suggestion and looked at a few more cars and finally decided on the Sonata. This process took the whole afternoon and Jordan did not pressure, was very helpful in explaining the incentives, options, features and other information that helped us make a decision. He was great to work with and got us the best price. When it was time to purchase, we got to visit with Ron Hammer for financing as we choose to use the Hyundai financing option for even more value. Rob was also great. Needless to say, we had a very great experience buying a new car from Jordan, Rob and Ken Garff Hyundai even though that is not the primary reason we went to the dealership. The whole experience turned out to be the best car buying experience we have had so far. They truly do live up to their advertisements about "listening" to the customer!

brentv

Apr 10, 2013

We were looking for a used car and visited Ken Garff Hyundai as they had a Honda Accord we were interested in. We took it for a test drive and looked at a couple of other cars and our salesman, Jordan Sorensen, suggested we may want to look at a new Hyundia as for the price range we were in we could get a new Hyundai. We took his suggestion and looked at a few more cars and finally decided on the Sonata. This process took the whole afternoon and Jordan did not pressure, was very helpful in explaining the incentives, options, features and other information that helped us make a decision. He was great to work with and got us the best price. When it was time to purchase, we got to visit with Ron Hammer for financing as we choose to use the Hyundai financing option for even more value. Rob was also great. Needless to say, we had a very great experience buying a new car from Jordan, Rob and Ken Garff Hyundai even though that is not the primary reason we went to the dealership. The whole experience turned out to be the best car buying experience we have had so far. They truly do live up to their advertisements about "listening" to the customer!

Roy & Judi Allen

Apr 2, 2013

We were pleasantly surprised at our delightful experience buying a new car at Ken Garff Hyundai. We had not purchased a NEW car for many years, but we found our experience with our sales representative, Jordan Sorenson, to be a relaxing experience---no pressure to purchase. He gave us the facts we needed to know, gave us a couple of days to think about purchasing, and when we came in to buy, he was prepared, and the dealership processed us in a timely and courteous manner..They all made us feel like they were there to serve us and not to make a sale. Thanks Jordan and Ken Garff dealership!

Judith2013

Apr 2, 2013

I was looking for a good used SUV. I started noticing the Santa Fe, even though I had not considered buying one. But because of Hyundai's reputation, I decided to check one out. We went to Ken Garff's because of a good friend's recommendation. We met Jordan Sorensen and were impressed with this young man. He showed us the cars available, gave us a comparison of the Sante Fe to the car we had been considering, didn't overload us with too much information, and gave us a couple of days to think about our purchase. He was polite and respectful in every way. He helped us get the paperwork done in a timely fashion. We have nothing but positive feelings about our visit and purchase at the Ken Garff dealership. We love our Hyundai. Thanks, Jordan, for making it happen!!!

Paul Masuyama

Mar 28, 2013

This is our fourth Hyundai we have just purchased and our second from Ken Garff. Our sales person, Jordan Sorensen, was so easy to talk to. He sat down and asked us what we wanted and what price range was affordable.. Then he took a look at what the dealership had and we went for test drives. We found what we wanted and then sat down and worked the numbers. We liked the price after the discounts and my wife drove off the lot with a new Sonata. The whole process was very pleasant. Thanks Jordan for a great buying experience.

Ern

Mar 28, 2013

I recently experienced an unlikely event, a car purchase process that was not high pressured and uncomfortable. Jordan Sorensen at Ken Garff Hyundai in Salt Lake City, Utah helped get my daughter into a new Santa Fe. She started out requesting some help looking for a good used minivan. Jordan proceeded to spend a couple of hours focused on this process and upon learning that what she would spend on a two or three year old minivan, he could help her get into a new Santa Fe that would come with a great warranty that the used car could not offer. There was no rehearsed sales pitch no high presser cost battle. He explained what they could do and because he listened to my daughter knew she would also qualify for an extra military discount. Thank you Jordan! I would recommend Jordan Sorensen for anyone looking to make a car purchase.

pmasuyama

Mar 28, 2013

This is our fourth Hyundai and second from Ken Garff. Our sales person, Jordan Sorensen, was just great. He was so easy to talk to and very knowledgeable. He made the sales experience wonderful and we felt comfortable with the whole process. We found the car we wanted, test drove it and my wife drove off the lot with a new Sonata. The price was great and affordable after the discounts. Thanks Jordan.

Buckminst

Mar 27, 2013

I hadn't intended to buy a car the day I visited Ken Garff Hyundai, I was only looking to check out options. However, I found a sales staff that was knowledgeable and friendly, who gave me information I hadn't considered before. They were quick to assist me with questions and explain models available and features thereof, and helped guide me to a vehicle best suited towards my budget and needs. Though I did end up having to have the vehicle serviced shortly after purchasing, it was efficiently repaired and has been working excellent since. I'm very happy with my new Hyundai, and if I find myself in the market for a vehicle again I will definitely consider both Hyundai as a brand and Ken Garff as a dealer.

buckminst

Mar 27, 2013

I hadn't intended to buy a car the day I visited Ken Garff Hyundai, I was only looking to check out options. However, I found a sales staff that was knowledgeable and friendly, who gave me information I hadn't considered before. They were quick to assist me with questions and explain models available and features thereof, and helped guide me to a vehicle best suited towards my budget and needs. Though I did end up having to have the vehicle serviced shortly after purchasing, it was efficiently repaired and has been working excellent since. I'm very happy with my new Hyundai, and if I find myself in the market for a vehicle again I will definitely consider both Hyundai as a brand and Ken Garff as a dealer.

Utah Pinklady

Mar 23, 2013

We went to look at a new Sonata Hybrid because of the incentives and finance offers available. We owned one Hybrid purchased from this dealership in September 2012 and enjoyed it so much we wanted to see if we could work a deal to acquire another. We have been Hyundai customers for several years and we traded a 2011 Hyundai Sonata Limited and were able to obtain a good trade offer for another 2012 Hyundai Sonata Hybrid. Mike Blackham was our salesman and he worked very diligently to get us into a deal that would work for us. We are now a two car Sonata Hybrid family and anticipate running these cars for many years to come. Exerience with Ken Garff service department with our initial hybrid was a good experience and plan on utilizing them for all of our service needs. If you are seeking a new car, Mike is a great salesperson to work with, and Ken Garff is the type of dealership I would return to should I be in the market in the future for another Hyundai. Thanks Mike for your assistance and hard work in getting us a fair deal.

Lorin T.

Mar 20, 2013

Brad McClure is a great guy to work with, very knowledgeable and friendly, really appreciated his guidance through the inventory. He was patient with a novice in explaining all the technical bells and whistles to make my learning curve as painless as possible with the many cool features the vehicle is equipped with. Easy to talk to, non-threatening (no high pressure :-) very glad I got to work with Brad in finding the perfect Hyundai match for me.

lorintwede

Mar 20, 2013

Brad is a great guy to work with, very knowledgeable and friendly, really appreciated his guidance through the inventory. He was patient with a novice in explaining all the technical bells and whistles to make my learning curve as painless as possible with the many cool features the vehicle is equipped with. Easy to talk to, non-threatening (no high pressure :-) very glad I got to work with Brad in finding the perfect Hyundai match for me.

Wade and Sara Vest

Mar 17, 2013

We had a fabulous experience buying from Ken Garff Hyundai. Mike Blackham was service oriented, listening to our needs and wants. He educated us on everything we needed to know about the Santa Fe. He spent a lot of extra time to show us how to work all the features and even set most of them up for us. We have had the car for a month now and he has reached out to make sure we are happy. The follow up has been impressive. We were well cared for from the moment we walked in the door up until now, one month later. Thanks Mike for taking great care of us.

bd89801

Mar 15, 2013

I was visiting the Hyundai dealership to service my 2011 Elantra, and after looking at the 2013 Santa Fe, I ended up leaving with a new car. I got a great deal on the trade in and I'm completely happy with the Santa Fe. The warranty is extremely nice as well! Brandon Owens was very easy to deal with and so was the rest of the finance group. My best car buying experience to date.

bd89801

Mar 15, 2013

I was visiting the Hyundai dealership to service my 2011 Elantra, and after looking at the 2013 Santa Fe, I ended up leaving with a new car. I got a great deal on the trade in and I'm completely happy with the Santa Fe. The warranty is extremely nice as well! Brandon Owens was very easy to deal with and so was the rest of the finance group. My best car buying experience to date.

larryb9

Mar 6, 2013

We were very happy with Brad helping us decide which new Hyundai to choose from. Catherine couldn't decide if she wanted to buy the Elantra or Sonata so we drove three different cars. She decided on the Sonata because with all the incentives there was not a lot of difference in price. Brad was patient with us even when Catherine had a hard time making up her mind. We felt comfortable making our purchase even in light of being nervous about spending money for a new car, since we hadn't purchased a new car for many years.Catherine and Larry

Teri

Mar 5, 2013

My husband and I bought a new Azera, and the overall experience was great. The best part was the salesman. Jordan Sorensen was so easy to work with and the follow up has been fantastic. We would definitely recommend him as your salesperson!

rxreyn3

Mar 4, 2013

I walked in to Ken Garff having had previous good experiences with their Honda dealership. I was still skeptical, but Brad at Hyundai treated me great. He and the other staff there were very straightforward and friendly. Even with my scarred credit, they got me in and out of there with a 2-yr lease in less than 2 hours. No haggling, no pressure. When there was a question it wasn't back and forth, I was brought up to the desk with the finance manager where we talked frankly about my options. I left feeling that I got a great deal and would recommend them to my friends. Thanks guys!

rxreyn3

Mar 4, 2013

I walked in to Ken Garff having had previous good experiences with their Honda dealership. I was still skeptical, but Brad at Hyundai treated me great. He and the other staff there were very straightforward and friendly. Even with my scarred credit, they got me in and out of there with a 2-yr lease in less than 2 hours. No haggling, no pressure. When there was a question it wasn't back and forth, I was brought up to the desk with the finance manager where we talked frankly about my options. I left feeling that I got a great deal and would recommend them to my friends. Thanks guys!

Tblgustavson22

Mar 2, 2013

I bought a car From Mark Snow and it was easy and enjoyable with his help!!!! I absolutely love my car and I appreciate everything that the team did In helping me with what I needed. I highly recommend him and the dealership with any purchase and will never go to Another dealership for my purchase of a car again !!! Thank you mark and ken garff Hyundai.

Lou Ning Lenci

Feb 26, 2013

Dealing with Ken Garff is such a pleasant experience. Jordan Sorensen's professionalism sealed the deal. Enjoy much my Hyundai elantra. Elegance and affordability is exactly what I need. Thanks again Jordan for your help. I am now one of the proud owners of Hyundai Elantra...More power!

LouNingLenci

Feb 26, 2013

My husband and I are now proud and happy owners of Hyundai Elantra. It's elegant and priced right. My appreciation to Jordan Sorensen who helped us all throughout the process. We won't have second thoughts in referring our family and friends for their car needs to Jordan.For the best deals and great customer service, Ken Garff is the way to go.More Power!!!

Toni

Feb 23, 2013

I bought a vehicle from Ken Garff by way of the internet. Kyle Denton was prompt, courteous, attentive, and worked hard to get us the car we were looking for, and, at a great price. This was the best car buying experience we have ever had. The car was agreed to on a Friday and delivered to us (on President's day weekend) on Saturday. Due to the holiday, it was not delivered to our home (4 hours from the dealership), but Kyle arranged to have the car delivered to a half way point. It was the smoothest car purchase possible. We would definitely recommend Ken Garff Hyundai and Kyle Denton to any and all potential car buyers. Thanks!

tbain

Feb 23, 2013

I bought a vehicle from Ken Garff by way of the internet. Kyle Denton was prompt, courteous, attentive, and worked hard to get us the car we were looking for, and, at a great price. This was the best car buying experience we have ever had. The car was agreed to on a Friday and delivered to us (on President's day weekend) on Saturday. Due to the holiday, it was not delivered to our home (4 hours from the dealership), but Kyle arranged to have the car delivered to a half way point. It was the smoothest car purchase possible. We would definitely recommend Ken Garff Hyundai and Kyle Denton to any and all potential car buyers. Thanks!

sarah.powers3

Jan 5, 2013

We had a great time buying our new tucson. Brad was so friendly and by the time we left we felt as if we had been friends of his for years. He was so helpful with getting us the best deal and taking care of everything so quickly. It took us only two hours from the time we arrived to trade in our truck to leaving with our new Tucson. You couldn't ask for anything better. He also call a few days later to find out how we are liking our new car. The manager, financial officer, and customer service manager were also so friendly and helpful. We will be back for our next car buying trip. Thanks again Marla Powers

northodgencrew

Dec 18, 2012

Our experience was comfortable and easy. We did not feel pressure at all. The entire process from start to finish was very accommodating and enjoyable.

OgdenTeacher

Dec 12, 2012

I called on a Saturday evening and made an appointment to view the car I was interested in. When I arrived Andy had the vehicle ready for me. I'm not familiar with the SLC streets but Andy gave me a good route to get a feel for the vehicle on. Before I even left my house I was pretty sure that this was the vehicle for me -- I still had absolutely not pushiness to purchase the vehicle. Even the extended warranty, which I did choose to add on to the purchase, was only offered but not pushed. In fact, I initially said I was not interested and Andy did not pursue it any further until I decided that I did want it.There was a couple in front of me that needed to go through the financial process, and Andy was a great host sitting with me, chatting about this and that until it was my time to go in and complete the purchase.I was in and out after trading in my car, financing my new car, and clearing out the gear from my car (which I did not think I would trade in so I did not clean out before hand). The whole business was just shy of two hours.

JohnThompson

Dec 9, 2012

purchased 2012 Sonata, with electrical, cruise control, fuel pump, problems the transmission makes noise, and shifts into overdrive while in stop and go trafficyour staff is absolutely ineffectual,uncaring, now that you have the money for the vehicle.Pondering the possiblity of putting a lemon sign on the car and paring in front of you establishment. I've had at least a dozen NEW vehicles in my life, and never a negative experience like this. Congradulations you have broken a new frontier

gregrowley

Dec 3, 2012

The experience at this dealership was comfortable, low pressure, fair and quick.Easily the best car buying experience in my fifty-two years. All the folks, from Andy, the sales consultant to the sales and business managers were up front and courteous. Thank you.

LynnandPeggy

Nov 26, 2012

Hundai was recommended to us as requiring minimal repairs as well as providing a comfortable ride. We checked other dealers prior to visiting Ken Garff, and had been given the name of a sales person to contact at this location. We were given a personable amount of attention and shown several models that could meet our expectations without the pressure normally seen. Both Andy Crapo and Scott Adams were very pleasant and considerate. Our thanks to both.

lvnmycar

Nov 24, 2012

I have purchased 18 vehicles in my life and have never had a car-buying experience that was this extraordinary. I first spoke with Jordan on the phone about a car at this dealership. From the beginning he was helpful and friendly. Jordan was genuinely interested in what I wanted. I did not feel pressured in any way. He made sure my questions were answered and if he did not know the answer, he quickly got it for me. At no time did I feel like he was more busy making a sale than providing outstanding customer service. I came in on a Friday evening during a heavy snowstorm and he had the car pulled up to the front of the dealership ready for me to test drive when I arrived. He did not act like the weather was bothering him at all as he showed me the exterior features of the car and checked a couple of things on it for me. He carefully walked around the car to help me inspect it as if it was just another sunny day. I live 25 miles from the dealership and had no way to get the new car and my other vehicle home so he arranged to personally deliver it to me that night. My experience with the finance department was great. They made sure I had thorough information about Garff's guarantee. I left Ken Garff Hyundai feeling like a valued customer and would refer everyone to this dealership without hesitation. As far as car salesmen go - Jordan is top in my book!

kanga456

Nov 19, 2012

The dealership was great to work with. Kyle was able to follow up with all my needs. As a first time buyer I was not accustomed to having them not tell me all the answers up front. Things like extensions and signing on financing all were vague in the signing of the car. Employees were great to follow-up with questions I asked otherwise. All very patient when negotiating and going through in the sales process. Kyle knew his material and was extremely helpful in getting me set up with my car. I enjoyed the test drive with him as I wanted to see freeway and bumpy roads.

RebeccaSalisbury

Nov 16, 2012

I was able to trade-in a car, and buy a new one in about two hours. I have never bought a car that fast. It was great to not have to spend hours sitting around waiting to buy a car. The staff were all very curteous and professional. If I have to buy another car this year, I will definitely return to Ken Garff.

Richard G Wilkins

Nov 3, 2012

Rob was the best car salesman I have dealt with in the past 40 years. He was knowledgeable, honest, and worked hard to get us the very best deal. I was also very impressed with the KEN Garf dealership. I will go here.

utfs

Oct 20, 2012

Andy was very kind and knowledgeable about the Elantra we purchased as well as how it stacked up to the competition. We don't care for car dealers in general but Andy was top notch. You wont find any better person to buy a Hyundai from.

lisacaddy

Oct 18, 2012

This was the 3rd car my family had purchased from this dealer. I purchased a Hyundai because of the reputation of the cars. I received Costco pricing which I was happy with. Mark Snow was our sales person and his customer service skills were excellent. I tend to be a little tough with salesmen but he humored me. It was a very easy purchase and I like the car.

nkashbridge

Oct 4, 2012

I was very pleased with all areas of the new car transaction. The customer services was informative, attentive and not pressured at all. Quality of work done by the rep was without any problem and efficient. Friendliness was very good, engaging, information sharing, good listening. Overall experience very positive. We went to two other dealerships the same day and experienced some odd and pressured tactics. This dealership was a fresh breeze. We have purchased one other car here less than a year ago and it was the same very positive interaction, listening, and great pricing. The price was better than another dealership, there was no protracted wait and stew tactics, no brow beating, just postive interaction. Always a good experience.

guichotucson

Oct 1, 2012

Excellent service.Very friendly and very professional.Fast and I am very pleased. rob was Always prompt to advise and answered all our questions very properly.

brittney.hall.946

Sep 21, 2012

Andy was great! He helped us after hours on two different occasions. My husband and I are super busy so when we had time to go look at cars it was usually later on the weekend. Andy stayed both times way past closing to help us with our car needs and answer any questions that we had. The night we bought the car was even the big Utah VS BYU football game and he didn't even act annoyed that he was missing the game! Everyone was so nice at the dealership. We would recommend it to any of our friends and family :)

m4dsk1llz

Sep 11, 2012

I was looking for a specific model and was contacted by Rob Mayfield at Ken Garff Hyundai. At the time they did not have the car I was looking for, but within a week or so I noticed a very close match in their online inventory. I contacted Rob and he took my deposit. I applaud the removal of that car from their online inventory while I waited, that action increased my trust in the dealership and I never felt pressured or worried about not getting the car. It took another 10 days for the car to arrive at the dealership. Rob called and let me know when the car would be ready and when to come in to the dealership and complete the paperwork. The day I picked up the car, Rob was very easy-going, no-hassle, and went the extra-mile to ensure all of the features of the car were ready before I left. I got the car I wanted and was very happy with my experience and would recommend both Ken Garff Hyundai and Rob Mayfield to prospective Hyundai owners.

athena manolis wangsgard

Sep 10, 2012

We are giving this dealership and Rob Mayfield a perfect score after our purchase of a 2013 Sonata because of the wonderful service we received. We had gone to other stores for this particular car and they were unable to give us a clear answer on when they could find us the car. Rob got right on it and found us one in CA that he had shipped to Salt Lake in two days! We are still getting messages from the other dealership saying they have not yet had any luck finding one! We appreciated the prompt and friendly service that we had at your place. We look forward to doing service there and letting our friends and family know how impressed we were. Sincerely, Athena and Rich Wangsgard

Conan

Sep 8, 2012

Called me back quickly and sought to help me with the promotional pricing for Labor Day. Jordan was also helping another buyer at the same time as he was helping me: yet he still did a very good job in being attentive. Provided good service with pulling a vehicle to the front of the lot for me to look at before I arrived at the dealership. Was even willing to let me call other dealerships on the phone or view and compare other cars on the web. Broke down my pricing and financing options very well. I even had the financing manager call the financial institution to save me another point of interest. Jordan and the team members were all did a great job at getting me a good price: without being high pressure.

garysalt

Aug 25, 2012

Our overall experience was one of trust. Brad speaks with humor and comes from a place of knowledge of the cars he sells and the auto business as a whole. At my age, I've bought many cars throughout the years and have usually found the process to be stressful and tedious. Brad made this a pleasurable experience. Thanks

tedannie

Aug 20, 2012

Brad is the best salesman that we have ever worked with. He is very knowledgeable about all of the vehicles that he showed us and cared about what we wanted and LISTENED to us!! We got to the dealership about 6pm but he wasn't worried about the time or making us hurry on our choice. He worked with the gentlemen in the finance department to get us the best deal that was possible. Brad spent time with us on Friday night and showed us all of the great things that the Sonata did, helped put our cell phones in and showed us how to do all that we needed to know. Brad is great in everything that is needed to be a great salesman and we thank him for that!! Love the car, always had a Chevy and changed the first time with the Kia. We will recommend anyone that we know to your dealership!!Thanks for everythingTed & Annie Searcy

student1241

Aug 13, 2012

Hands down, the best experience I've ever had buying a car. Rob Mayfield was the salesman I dealt with. He came right out to the lot and was incredibly friendly and not pushy at all. Let me look around at a few cars and answered any questions I had.I came into the dealership with a lot of negative equity on my current vehicle/loan, so I had some specific financial needs. I could not believe how amazing they were at working with me. They took $1000 off the sticker price of the new car, and gave me $2000 more for my trade-in that any other dealer would even consider!! It all worked out beautifully for me, as I was able to get into a car that is currently AVERAGING OVER 40 mpg and I am now also saving around $60/month on my car payment. The ease and friendliness of how Rob and Co. went about hooking me up like this was like nothing I've ever seen/experienced before.Shane, the finance manager, was able to get me a better interest rate that I was pre-approved for at my local CU. He was awesome.From the time I parked, it was not more than an hour until I was driving off the lot in my new Hyundai Accent! I could not have had a better experience. Everything about that dealership and the people I dealt with was top notch. I have already recommended this place to all my friends and I will certainly be returning when its time to get something new!The only (and minimal) complaint I have is that many members of the staff, who were not helping in my deal, were goofing off and having a good time around a desk and being very loud. The dealership was not busy, as I think I was the only customer at the time. Its great to have fun at work, but when customers are present, they may want to control themselves and be a tad bit more professional.

kaugason

Aug 10, 2012

I was very happy with the service I recieved. My salesman was friendly and not at all pushy. It was by far my best experience!

mikey47

Aug 4, 2012

Brad was very knowledable about the models of Hyundai that he sold us.(this is the second one). He was also very upfront about pricing and there were no surprises when we took delivery. I think Ken Garff is an exceptional dealership and is smart to have people like Brad McClure on staff.

jefebus

Aug 4, 2012

Sarah was a very personable and fun salesperson. She made the buying experience fun with no added pressure. Buying a new auto can be very stressful but Sarah truly made you feel like you had brought a friend with you. It just so happens the friend was selling you the car. I would definitely recommend Ken Garff and more so, Sarah Knoblauch. Overall the team was very friendly and knowledgeable.

roadturtle59

Aug 4, 2012

Salesman Mark Snow was very nice, eager to please. The problems started in finance. Rob made the deal sour. Do not use their financing, rates 300% higher, the nicked my credit 10 times, and DO NOT buy add ons. Rip off. I would buy there again, however I will not use their financing.