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Used Cars for Sale at Key Hyundai of Milford in Milford, CT

531 miles away from you!

Key Hyundai of Milford of Milford offers you the opportunity to find used cars by Key Hyundai of Milford. Key Hyundai of Milford is a trusted dealership serving clients throughout Milford, in search of certified used cars. Also, Key Hyundai of Milford is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Key Hyundai of Milford to get the affordable car that is right for you.

Location: 566 Bridgeport Ave, Milford, CT 06460

Phone: (203) 877-6820

4.3 Google 907 reviews

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Key Hyundai of Milford

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06460, Milford CT

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Key Hyundai of Milford

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06460, Milford CT

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Key Hyundai of Milford

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Key Hyundai of Milford

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06460, Milford CT

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Key Hyundai of Milford

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06460, Milford CT

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Key Hyundai of Milford

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06460, Milford CT

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Key Hyundai of Milford

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06460, Milford CT

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Key Hyundai of Milford

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06460, Milford CT

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Key Hyundai of Milford

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06460, Milford CT

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06460, Milford CT

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Key Hyundai of Milford

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06460, Milford CT

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Key Hyundai of Milford

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06460, Milford CT

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Key Hyundai of Milford

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06460, Milford CT

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Key Hyundai of Milford

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06460, Milford CT

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Key Hyundai of Milford

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06460, Milford CT

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Key Hyundai of Milford

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06460, Milford CT

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Key Hyundai of Milford

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06460, Milford CT

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185,966 km 3.3L

Key Hyundai of Milford

Authorized EpicVIN dealer

4.3 Google 907 reviews

06460, Milford CT

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What’s more, Key Hyundai of Milford of Milford has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Key Hyundai of Milford. Check out the listings today to find the right car for yourself. Key Hyundai of Milford is definitely the best place to buy used cars online.

4.8
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Based on 1611 Reviews

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JV freedom

Oct 22, 2021

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Purchased a new Hyundai Venue from here and was quite happy with the high level of service. Everything was straight forward and transparent. No attitude from anyone, no sketchy behavior, no clique sales tactics and no deception. Plus no surprise fees or unreasonable charges. Things I normally don’t get at dealerships. Any questions I had were explained to me in full detail. And the few important things I forgot to ask were immediately disclosed to me. People were friendly. The sales guy Shannon and the main manager were great to do business with.

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Billfazzio

Nov 30, 2021

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I had a great experience working with Key Hyundai selling my vehicle. I emailed with a representative who was understanding of my changing schedule and was always willing to help make sure they were available when I could actually make a visit. Once I was at the dealership, I was fortunate to work with Andre. He was very cool and relaxed which also made it easy for me to relax, this is a very stressful situation. Andre and I spoke on Friday and negotiated a price we were both comfortable with and allowed me a day to think about it. I was only originally planning on selling my vehicle, but another rep, Patrick did show me an SUV similar to what I might have been interested with no pushy motives. In the end it wasn’t something that fit me, I declined and it was fine. All in all great experience, I recommend Key Hyundai, thanks Andre.

MW

Margaret Wolf

Nov 20, 2021

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My husband and I just bought a car here and it was our most pleasant car buying experience. The entire staff was very pleasant, our salesman Isam was very helpful and the sales manager and finance manager were also great. They gave us a fair price for our trade-in, helped us get great financing and just overall a great experience. We will definitely buy a car from this dealership in the future. Only downside is lack of parking at the dealership due to construction.

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Jenna Wilchinsky

Nov 11, 2021

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I had the best car buying experience at Key Hyundai of Milford! It's really hard to find cars right now and Nick and Kurt really helped me out. They listened to what I needed/wanted and came through BIG TIME. They were so friendly, patient and efficient. Showed me cars that fit my price range, space, comfort and travel needs. I went in with my heart set on the Tucson and left with this beaut of a Santa Fe... I absolutely love the color. I highly recommend going to Key Hyundai of Milford for your next car purchase. Definitely ask for Nick or Kurt!!

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Lorraine

Nov 26, 2021

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Due to the supply chain issue, I was prepared for some difficulty finding a new car. When I walked in the door I was greeted by Ash. My lucky day! He listened to everything I said & was patient enough to help me find exactly what I needed. I’m a very satisfied customer & highly recommend Ash & Key Hyundai.

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natalie

Nov 30, 2016

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This is my second opportunity of interacting with his group, again their service was awesome , they understood my budget and made my shopping experience stress free and safe within my needs. I love my new car and its features, the price was just right!!!!

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Tucsonguy

Nov 29, 2016

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While going to purchase my first car, Kurt Schock not only was friendly but was helpful, efficient, and knowledgable while in the process of my car search. From the moment walking through the door to the moment I left that day, Kurt made sure my family and I were satisfied. Kurt made my experience at Key Hyundai much better.

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Hs686

Nov 29, 2016

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The salesman Eric was great he knew what he was talking about wasn't pushy at all I would definitely come back to key hyundai to buy another vehicle just because of the salesman

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donnabria62

Nov 29, 2016

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The purchase of a vehicle is a huge decision with many decisions to be made. It's a huge commitment over a long period of time. The experience was made easy by a young gentleman who was knowledgeable and patient.

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sagoohlahlah

Nov 29, 2016

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Customer friendly, meet the needs of the customer. Reasonable prices. Overall satisfied. Thank you for the opportunity to be have a reliable vehicle. Answered all my questions with no hesitation. Comfortable waiting room.

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Michele145

Nov 28, 2016

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Maher is the BEST! I came in nervous this morning after buying a car for the first time in almost 9yrs. Maher made it easy! He was a pleasure to work with explaining everything. Thanxs for making my new purchase easy & a relaxed experience.

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dliburdi

Nov 28, 2016

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Purchased my car on Black Friday....what a crazy day to make a purchase. Salesmen/Customers in and out all day but Kurt Schock was more than accommodating to me.... especially with all my crazy questions. I would highly recommend this dealership!!!

DH

Dana Hatch

Nov 28, 2016

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I went on Saturday to buy a new car the car i had was basically on its last legs. Literally from the moment i arrived John was so wonderful. Not once did i feel pressured into anything. John took the time to help me find the perfect vehicle for my needs. He is so knowledgeable and helpful i couldn't believe it. I was very nervous about doing this by myself but i knew i was in good hand with John. I would 1000 percent recommend Key Hyundai and John any day of the week. Really Really great experience.

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thercy1

Nov 26, 2016

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This is the 2nd time I brought a vehicle at key Hyundai of milford, and on both occasion the salesman treated me with respect and dignity and cared enough to want to know what exactly I was looking for that would fit within my budget.

MS

Matt Schlager

Nov 25, 2016

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Mayer was great, very helpful. Was able to get me the deal that I wanted.made the experience very easy. Car was detailed and filled up with gas.

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katrin.mandiola

Nov 25, 2016

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Scott and Maurice are the reason I continue to work with Hyundai. Very professional and friendly and make the whole experience very enjoyable. I have recommended key hyundai of Milford to everyone I know looking for a car

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jadegriffin26

Nov 24, 2016

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Everyone was very helpful and worked with my wants and needs..everyone was very nice..Eric my solution provider was amazing and went above and beyond to make sure I was happy

JN

Jolonda Norman

Nov 22, 2016

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My Sales Rep, was Perquon Moore, the most sweetest, humbled person I have ever met who sold cars. He was very patient, very understanding, very compassionate and straight forward. He put forth his best effort (10 toes down) and he got me the best deal ever. Perquon, Key Hyundai is truly blessed to have a Sales Rep as you. Keep moving forward, keep pressing for your goals, always keep smiling, you were really Great! My son and I thank you. You are the "Dealer for the People"!

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MarilynProlife

Nov 21, 2016

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My husband and I had a wonderful experience at Key Hyundai of Milford this Saturday. We saw a car we really liked but it had a couple of things we didn't but they worked with us until we were happy with it. We were there almost the whole day and the atmosphere is very seeker friendly. I would highly recommend it to my friends. The salesman and the manager worked together to get us what we wanted and we went home with the car the same day. It was a miracle, because my husband is such a detail person and I am the opposite. I see what I want and just want to get it.

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minkman3

Nov 18, 2016

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My experience was better than I expected. No pressure and very helpful in choosing the right car and options. Will definitely return in the future. Sales associate made the whole experience pleasant.

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matrix995

Nov 17, 2016

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Ronnie helped me get into a car very quickly and even when my insurance company was a pain Ronnie saw it through to the end and was very level headed about everything.

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Dianne2149

Nov 17, 2016

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I was in a dire situation dealing with a husband with cancer. Elijah helped ease the process efficiently and with empathy and understanding. He made the process bearable. I went home with a new Tucson, which I needed to accommodate my husband. My Elantra was too low to the ground.

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Slucier6

Nov 16, 2016

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I loved this dealership and the people in it! I would recommend this dealership to anyone I knew trying to buy or lease a car. The staff was tremendously helpful and very friendly. I plan on returning for all of my service appointments. I felt that this dealership was thoroughly invested in getting me the perfect car!

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Fxck143

Nov 15, 2016

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I absolutely was satisfied with my delivery, received above and beyond customer service from Kayce, she was so helpful and ordered pizza just for my children. I would recommended her to everyone. She went over the whole vechile and I am 100% satisfied

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Msmalls81

Nov 15, 2016

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From the moment I walked into the door I was greeted with excellent customer service I would definitely recommend this place to someone glad I decided to make a visit on September 10th they worked very hard to get me financed

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md0709

Nov 14, 2016

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Very good experience, Kayce very professional, helpful. She went above and beyond to assist me and my family. Everyone involved made me feel very comfortable

F

Fox22556

Nov 10, 2016

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In the past, I have avoided dealerships since the buyer is usually pressured into buying today for unlimited reasons.However, when I expressed my interests in a Hyundai, I had two recommendations to deal specifically with Alan Rudman at Key Hyundai of Milford. At first meeting Alan, I informed him of my interests, concerns and we found a car out on the lot that was more than I expected. After a short test drive, I wanted that car and it had more than I dreamed of. Alan managed to inform me of all the advantages, perks, roadside assistance, service checks and warranty that came with buying the car. My last concern was making it affordable. Last and certainly not least, he made the numbers work for me. While waiting for transition of paperwork, etc., he cordially offered me coffee and/or water while being sociable. Once the exchange of money, signing of paperwork and congratulations were in order, Mr. Rudman sat in the car with me to explain/show me how all the electronics and programming work. He went above and beyond the call of duty. In short, my experience was most pleasurable. I would highly recommend to anybody looking for a car to experience Key Hyundai of Milford and to not pass go without going directly to Alan Rudman. Thank you, Mr. Alan Rudman. Cindy

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phyl712

Nov 10, 2016

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I love this dealership because they are fair and go way above to get you the car you want without pressure. They took the time to answer all my questions

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murphyhollister

Nov 10, 2016

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I wanted a full size car even if it was not a 2016. My car is okay but still not want a really wanted.The year did not matter to be its the size.

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tcvesely

Nov 10, 2016

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Very friendly, knowledgeable staff. Took the time to find the right car for us. Gave us a good interest rate even though we didn't have the best credit.

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LFreeman

Nov 8, 2016

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Thanks to Alan Rudman, my buying experiencing was a pleasant one! He is very experienced, professional, and really works hard to meet your needs! I am enjoying the car and hope to have it for many years to come!

JD

Janice Dulberg

Nov 7, 2016

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With Ronnie's expert assistance I was able to make a decision about the purchase of my 2017 Elantra. I have been enjoying all the many features, and especially appreciating the safety features. Ronnie is very accessible in answering any questions I may have. I traded my 2002 Santa Fe which gave me many good years. Looking forward to continuing with the excellent service department as well.

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smclevenger

Nov 4, 2016

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I love my new car and am very satisfied with the service I received during the purchase process. Ronnie was very helpful but not at all pushy. He spent a great deal of time with us and was very patient during the decision process.

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mjscheuy

Nov 3, 2016

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Had a great overall experience! This was the first great experience I have had buying a car, so I will return to this dealership in the future! Definitely will recommend this dealership to friends and family! Matt

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elpacasongs

Nov 3, 2016

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The fear I had about car dealerships was cured with my positive experience at Key Hyundai. I love my car and I thank the staff for being so helpful and informative and for not pressuring me. I will definitely recommend Key Hyundai to my friends and family.

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kjkjmk

Nov 3, 2016

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Experience was great from begging to end. Sales person and finance dept were helpful and easy to deal with. I was very happy with the whole process.

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Firsttimer

Nov 3, 2016

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My sales rep was Perquon Moore and he was very professional, courteous and helpful. My first time buying a car and I felt comfortable and at ease dealing with him. He was very accommodating with my follow-up questions and inquiries and I would definitely recommend this dealership to anyone who needs a patient and knowledgeable person,to go there.

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jbrunetti

Nov 1, 2016

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The experience at Hyundai was exceptional. The sales manager and Scott truly made us feel that our best interest was their first priority. We got a great car at a great deal...who could ask for more.

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Charles

Oct 31, 2016

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Kurt Schock's experience, knowledge, and non-pressure approach was very effective in helping us to understand the differences among models, features of each, and benefits of Hyundai. We looked at a lot of different cars and, in the end, were very comfortable with our decision base on Kurt's support.

BS

Billy S

Oct 31, 2016

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Kurt was awesome to deal with. He got us a great deal and put us in a brand new Santa Fe. My wife and I could not be happier. This is the second car we have purchased from Key and we will be back there for the next one.

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Luis,Elvira180

Oct 31, 2016

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I must say' I Luis Texidor and my Wife Elvira Texidor had a great experience at Key Hyundai dealer in Milford CT. Kurk Schock our Sales perso was Phenomenally Great, all around. Also we can't forget Rami Abou Al Laban and Anthony Walker who went above and beyond for us that night. who wouldn't leave until everything was taken care of, for me and my wife can drive away with a Spankin"" New 2016 Sonata Sport. we love the Vehicle, really great performance and comfortability. Bottom line, Were satisfy. will Definitely without Doubt recommend this Dealership to Our Friends. Also Can't forget the Staff at the Detailing Center was awesome Good Looking Out.""

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Cms503

Oct 31, 2016

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Leased a new Tucson. Worked with Kurt, my experience was enjoyable and no hassles. Very helpful. Glad to know he checks to see you things are going after the first few weeks.

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cathypari

Oct 29, 2016

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Maher went above and beyond to help! The entire team at Key Hundai are excellent! I will definitely deal with Key Hundai from now on. Love my new vehicle.

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Maxx

Oct 29, 2016

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Visited key Hyundai working into the store I said the first person who greets me will be the one to help me. Well John did just that. John greeted me ask how I was doing and what we were shopping for today. He was very pleasant professional and kind to myself and my family. He took the time to assess our situation and worked closely with us and walked us through the process of getting the right vehicle for our family. I was actually shopping for a car for my wife we needed a 7 seater. We went and road test the Hyundai santafe 2017 and let me tell you what and awesome vehicle for the price. John was very helpful patient and kind throughout the entire transaction. We couldn't have done it without his help. He really made myself and my family feel like we were at home shopping for a car. I highly recommend John based on his professionalism, expertise and his exceptional customer service skillls. My wife and I and very delighted with our new wheels and can say that key Hyundai has a lifetime customer because of John Tripodi.

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claudnat25

Oct 28, 2016

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From speaking to Billmary from your front desk to connecting with john and also connecting with Feras I must say the staff at this location is exceptional. The service was exceptional. It wasn't only the fact that we were shopping for a new vehicle but John really made this experience one that we will never forget and because of his experience and his quality of service you have a lifetime customer. I am in the customer service field also and John is truly an asset to your company. Very professional and knowledgeable about his products and services. Thank you for this great team which was so genuine with how they dealt with myself and my family.

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Adam1982

Oct 27, 2016

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Overall the best car buying experience i have ever had. This is the second car I have purchased from here and everyone was so nice. Elijah Mourning and Dan Vargas were exceptional in their service. I will refer all my friends and family to this dealer in the future.

J

jlongohfdtower1

Oct 27, 2016

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This was the best experience we have ever had buying/leasing a vehicle. Our salesman, Ronnie was very knowledgeable, patient, and professional. Even though the dealership was extremely busy, the process went smoothly & the managers that helped with making it happen were great. We were very satisfied with the incentives that were offered to us, the price, the extras that came with the car (not as options); and, finally the car is a beauty.!

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Dazzled2016

Oct 26, 2016

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Dan Vargas a shoppers dream. Jumped through hoops to take care of me. A-List Customer service.. I have been singing his praises every since.

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auria_deliz

Oct 25, 2016

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Overall I have a very pleasant experience. My sales person was very professional and very acomadating. I would recommend this dealer to my friends and family

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marc.stolzman

Oct 23, 2016

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The staff at Key Hyundai of Milford were caring, attentive, and wanted you to feel like you were buying an experience and not an object. Unlike other dealers Key wants you to feel comfortable and not pressured about the buying process. Elijah is the person that will make you feel that you are speaking with a great friend and not your typical salesman. He will take the time to get to know you and understands that welcoming experience is the most important thing when buying a car. He is by far the only salesman I would recommend anyone looking for a great experience when buying a Hyundai to go and see. Firas oversaw that everything went smoothly and made sure that I was happy with the entire buying process.

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firemark260

Oct 22, 2016

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I've always had a good experience with Milford Hyundai, This time it went so much smoother because I left all my information with my salesman Scott Vogel When I got dropped off at the dealer ship later that day all I had to do was sign the paperwork. It was great.....

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Karen1971

Oct 21, 2016

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This is the third car that we've purchased at Key. The staff is professional. Elijah is a very friendly, fun salesperson. He made the experience enjoyable.

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Battalion-1

Oct 21, 2016

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My experience with the sales rep named Mr. Moore was excellent. He is a no pressure type sales person, which was good for me and made my time there comfortable. He continues to follow up on the sale to make sure everything is going good with the car. Thanks Quon.!!!

H

hjames961

Oct 21, 2016

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Service was great, at key Hundey Milford is where I will get my service done. I am now waiting on a starter to be installed in the car.

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tanzhanead

Oct 21, 2016

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The service was great , the employee that serve me was very kind and helped me find my first new car I would highly recommend key Hyundai to those in need

R

Rainbowshine1

Oct 20, 2016

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Had a very good experience here at key Hyundai of Milford. My sales person was great, professional and very helpful. I would definitely recommend people to go there. My family loves the vehicle I drove off the lot in. Thank you so much Perquon!

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MommaD

Oct 20, 2016

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The staff, especially my salesman Perquon Moire was very knowledgeable, professional and caring. I wanted a car but did not go in to buy, but he was personable and convincing and a good listener, he knew exactly how much I could spend and showed me the exact vehicle I wanted. Thanks Perquon, my family and friends say the car and color matches my personality.

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mabautista04

Oct 20, 2016

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Buying my Hyundai at Key was an easy and comfortable process. They took such great care of us. I would definitely recommend them to everyone.

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JessicaWilson

Oct 18, 2016

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I would like to say that the staff was very pleasant. I had a wonderful experience with my salesman Quon. He was very laid back, welcoming, and a pleasure to work with. I was able to get into the car that I wanted without a hassle.. i would definitely recommend to anyone looking for a new car :0) ... keep up the good work guys!!!!!

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jennifer.jahn

Oct 18, 2016

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Excellent customer service!! Placed me in exactly the vehicle I had wanted!!!! It's always a pleasure working with Key Hyundai. Great team!! I could not ask for better treatment, assistance, and guidance through this entire experience.

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whizkid331

Oct 18, 2016

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This is my second, and my family's 4th vehicle purchased from this dealership. We have had nothing but great service when purchasing, and having maintenance work done here.

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tata

Oct 17, 2016

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I love working with Alan he understand my situation and he work with me all the way he got the car that I really wanted not trying to chance my mind like other dealer do. Im very happy with my Hyundai SUV which I'm in love with. so Alan your are the best salesperson that I have work with, and you really give your time to explain all the detail of the car in and out you really know your stuff. So from the bottom of my heart Thanks you, thank you so much.

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info33

Oct 15, 2016

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The least stressful car buying experience of my life. Extremely friendly and professional staff. It's the first time ever that I bought a car with no hassle. Will definitely recommend your dealership.

EH

Ed Hernandez

Oct 14, 2016

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I never bought a car at a dealership before and the first person to greet me at Key Hyundai was Daniel Vargas, and he sensed my apprehension right away. After I explained my concerns, he made me feel comfortable and kept assuring me, boosting my confidence. He drove in a vehicle that screamed my name and I was sold. The vehicle beautiful and within my budget. The whole experience was a positive one. I will recommend Key Hyundai to everyone I know.

AK

Accent Kevin F

Oct 14, 2016

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Very knowledgeable, quick service. Got me in my new car and on the road quick, with smiles. Good deal, great no worry warranty and no interest loan.

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kiannazzo

Oct 13, 2016

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Best cars out there! Thank you to everyone involved helping my through this process. I definitely felt at home and worked with me through this stressful process!

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SCSU02

Oct 13, 2016

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Scott is great to deal with. No rushing or pushing...he listened to my needs and exceeded my expectations. He stayed late on a Sunday to see that I drove off in my new car with no issues and complete knowledge of my new car.

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patrickshortell

Oct 13, 2016

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Maher was probably the best salesperson that I ever had buying a car. He has a perfect personality for this profession. Easy to deal with, & not overbearing. He was a pleasure to deal with!

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214147

Oct 11, 2016

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The moment we stepped in Key Hyundai of Milford we were treated like family. Daniel Vargas answered every single one of our questions and made our lease end process very easy. He made us feel like we were his top priority. He listened to all of our concerns and made sure they were all addressed. He was very honest and to the point, which we very much appreciated. He did not sugarcoat any information and wasn't pushy what so ever. We love our Hyundai and would 100% recommend Daniel and Key Hyundai of Milford to everyone!

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Kat Y

Oct 9, 2016

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Mayher and Anthony were good. They kept making the effort to lower the price. I am satisfied with my purchase. 1st Hyundai bought was from this dealer and I drive it for 11 years

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jasminejortega

Oct 6, 2016

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I was pleased with the time and efficacy of the sales reps. They were all professional and informative. My only wish was that they had kept me within my desired budget

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ross.prinz

Oct 6, 2016

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I got a buy back offer in the mail for my 2012 Accent. I went in figuring that the buyback wouldn't be enough to pay off the loan and get me into a nicer car. I worked with Scott who was able to get me into a brand new turbo charged Veloster and my monthly payment is lower than it used to be! I wasn't pressured into anything and Scott was happy to let me look at a few different cars and talk about my options to decide what I thought was the best for what I needed. I normally dread dealing with sales people for big purchases but this was really painless and I am really happy with the new car.

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aturu2008

Oct 6, 2016

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I am not much of the talker, but satisfaction from the product is my major concern, therefore the Hyundai guarantees keep me in a comfortable zone. Your plate says "Worry Free" so i am assured! Thank you very much!

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Dan M

Oct 5, 2016

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Alan was very informative, and helped us find the car we were looking for, and not just showing us cars that he thought he could sell. We went to a few other dealers locally to us which ignored what we were asking for, and kept showing us cars that were over spec'd and over priced. We drove almost an hour to Key Hyundai where Alan listened to what we wanted, and showed us only what met our needs. Thanks Alan!

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paulsekasg

Oct 5, 2016

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Scott Vogel was my sales representative, he was professionally conveyed and appropriately tailored his attitude characteristics to meet that of mine which was extremely beneficial for the sale. I did not have intentions to purchase a car that day but he did a great job explaining my options and types of cars that would be in my best category and i ended up driving it home that evening. I have already recommended him as well as the dealer to multiple coworkers and friends. Also working with the sales manager and floor manager, i forgot their names but they did a great job also. Friendly and not aggressive like you would normally get from any other dealership... - Paul

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Dan78

Oct 2, 2016

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Maher really help us to understand everything, thanks Mr Maher for helping us get our car..we are very satisfied with our purchase I will definitely recommend this dealer, very professional and friendly. Thanks again.

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elrivera923

Oct 2, 2016

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I had great service the minute that i walked into the dealership. They greeted me just right. Asked me if I had anything in mind. Worked the payments out so that they better fit me. I'm grateful that I went and got my car from this dealership.

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jnorton621

Oct 2, 2016

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I have dealt with a few dealerships and one other Hyundai dealership over the years for both sales and service. Key Hyundai in Milford is the best. I started taking my car for service about a year ago and the experience was always great. The service people are friendly, professional, and always explain what is needed even though I don't know much about cars. A couple weeks ago I got an email from a different Hyundai dealer about a trade in special going on. After one e-mail exchange I stopped hearing back from them. Four days went by and I came to the conclusion that I would not be seeing any response from that dealer. I went to Key Hyundai of Milford's website instead hoping they would have a similar promotion going on. What I got from them was fast and helpful responses that lead me to come visit hours later the very same day. When I got there I met with Johnathan Ramirez. I can't say enough great things about my experience working with him. He takes the time to be a genuine person and not just try to force a sale. We talked about my goal (lowering my monthly payment) and what kinds of cars I might be interested in. He found a car with some great rebates on it and got my existing car valued for trade quickly. I was surprised to find out the whole deal would be done and I would be driving my new car away the same day! The several hours I was there went by fast because John is just a great guy to talk to and had tons of great recommendations about places to consider when I move to a new home in the upcoming months. Bottom line - this place is a different experience from the others. If you are looking for the best experience, give them a shot and try to get John as your sales rep. Thank you! Note: I did work with a couple of others during my experience and they were awesome too. I just don't remember their names. The manager on the floor and their finance manager were fantastic.

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tigger115

Oct 1, 2016

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i would never go to another dealership again. everyone at this dealership is very helpful, kind, accomodating and over all awesome. i always feel very comfortable when i am in there and they def go out of their way to get you what you ask for. definately one of the best dealerships..

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Karen1971

Sep 30, 2016

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Elijah is a very hardworking salesperson. It was a pleasure working with him. He was helpful in making my decision to purchase this car. Excellent Job!!!!

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moniquehylton

Sep 30, 2016

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My experience at this dealership was great. Both Maurice and Ronnie were very professional. They were able to answer all my questions. Thank you for the wonderful service.

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Rhaeshetta Bryant

Sep 30, 2016

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My first time with Key Hyundai has been an incredible experience. From the greetings as I walked in until the last congratulatory handshake as I drove off thoroughly pleased with my ride. I must say that Alan Rudman treated me like family. He didn't put any unnecessary pressure on me and made sure that I was satisfied with my purchase. I left Key Hyundai feeling as though I had not only gotten the car that I desired but I also gained a new family member. Uncle Al you ROCK!!!!! Thanks to Maurice and the gentleman in Finance for all of your help!!! The gentleman in finance was very patient and answered all of my questions. He was professional and very knowledgeable.Rhaeshetta Bryant

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naldrichcpa

Sep 29, 2016

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This is the second Sonata I have leased from Key and was thoroughly satisfied with all phases of the experience. My salesman, Alan Rudman, made the experience pleasant and professional.

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ramurphy43

Sep 29, 2016

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Scott went out of his way to find the right car for me and my family. He was extremely professional and I have and will recommend Scott at Key Hyundai of Milford to everyone that I know! Thank you Scott!!!

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sara032911

Sep 29, 2016

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This was my second timing coming.In.... Scott was very helpful, friendly, and took the time to explain each detail to THE (T)...... The first time wasn't a pleasant experience... Thanks To Billmary she reassured me.. If I came back... It would be a much better experience... And I'm so happy. I DID. ..

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michaudk3

Sep 29, 2016

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Everyone was very accommodating and friendly!! Definitely going to refer this dealership to my friends and family!! I am very happy with my new purchase and I can't wait to take my first road trip!

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Marma308

Sep 28, 2016

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Excellent service. Very informative. Helped us understand everything we needed to know. Service was exceptional and the car came to us very clean. Our sales person was very friendly and helped us understand every question we had.

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Niclyntet

Sep 27, 2016

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Walking into Key Hyundai of Milford, I can honestly say I had zero expectations of what to expect. But I truly had a good car buying experience. Dan was straight forward, very positive and he really made sure I was comfortable. Dan was also very easy to talk with and I was able to express all of my concerns.

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wgriffin5

Sep 27, 2016

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I loved my 2014 Sonata so I knew when my lease ended I would lease another Hyundai. Also I live close to the dealer so I had my car serviced at Key & was always happy.

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kai.c.law

Sep 27, 2016

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Great buying experience. Was able to negotiate directly with the person who can make decision. Salesperson was great and able to answer questions and showed any car that I like to see and test drove.

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den vette

Sep 26, 2016

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Recently purchased a 2016 Hyundai Accent from Sales Rep. Alan Rudman at Key Hyundai of Milford. Al made the whole transaction from beginning to end as easy as possible. I never felt pressured or pushed towards anything I had no interest in. He was very patient with my questions and concerns and explained all the aspects of the sale fully. Ultimately I wound up with exactly what I was looking for and at a fair price. I'm sure other buyers like myself feel the initial stress of a car dealership transaction, but working with Alan was about as easy as that situation can be. I should also add that my son purchased a new Hyundai from Alan a little over a year ago, and he was equally as happy with his transaction.

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gloria.kelly

Sep 26, 2016

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Excellent information given by dan Vargas and good follow up. Did not feel pressured and had a very good experience. Looking forward to continue my my relationship with Key Huyndai

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Jeyreinoso

Sep 26, 2016

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The Sales Representative (Daniel Vargas) did an excellent job. He give me good price and help me to find ways to pay my car with problems.

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Jhull67

Sep 24, 2016

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We just bought a new car and it was so easy. Elijah was so helpful and so nice to deal with! He went above and beyond to make this process so simple and convenient for us. Everyone at this dealership was friendly kind and accommodating. Thanks to all of you!

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Carol Simpson

Sep 24, 2016

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Alan was awesome and he got me into a new car! We came in needing a car and didn't think we would stand a chance. Other dealers looked down on us and made my anxiety go through the roof,but Alan greeted us and made us feel comfortable and positive from the beginning until I drove my new car off the lot! ! Thank you Alan and your awesome team!

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mrosado0312

Sep 23, 2016

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This dealership did a great job getting me into a brand new car especially with my credit situation they kept everything 100% with me. Customer service was outstanding. I am looking forward to trading this car in and getting something bigger and better in about a year. I am hoping my fiance will be able to try for a newer car in a couple of months.

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Dianamarie95

Sep 22, 2016

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After a long, exhausting, and unsuccessful search for the perfect suv for me and my two year old daughter I was refreshed to have such an amazing experience with KEY Hyundai in Milford. Elijah was my salesman and from the second we met he was extremely helpful and really concerned with what I wanted in a car and how to make it happen while staying in my budget. I ended up purchasing a 2017 Hyundai Santa Fe sport and I'm shocked by how low they got my payment to be. Elijah did whatever it took to get me approved and to get the car to a monthly payment that I could handle.... I told him what I wanted in a car and he gave me that and even more..... If you're looking for a great car at a great price go see Elijah !!! He is wonderful!! I am beyond happy with my new car.

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kaze177

Sep 22, 2016

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Key Hyundai did a great job at making me feel at home! I really enjoyed visiting and will defiently be back for maintenance. Thank you

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ldperno

Sep 20, 2016

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Dan was a great salesperson. He was most helpful in every way and enabled me to become a very satisfied customer. I would definitely recommend this dealership and Dan to my friends.

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JennV

Sep 18, 2016

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I walked into Key Hyundai and plainly stated that I did not enjoy the prospect of buying a new car and all the "fun" that goes along with the process. Dan Vargas listened to me as we discussed what I wanted in a new vehicle and did all he could to make sure that I was aware of my options. He understood my concerns and needs, and never pressured me into something I didn't want or need. Dan is personable, and strove to create a personal relationship with my husband and I, making it clear that he was determined to get us the car that was perfect for us. When I walked out of Key Hyundai with keys in hand, I could say that I had a very positive experience and I am extremely satisfied with the decision I made. I would recommend Dan and Key Hyundai to anyone looking to buy a car.

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Miss Bee

Sep 18, 2016

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With the combined efforts of Elijah Mourning and the finance staff I was able to drive off with a brand new car! That was awesome, however, it was the way I was treated that means so much more to me. I never felt pressured or uncomfortable during the process. That means a lot since I was a woman alone. Elijah repeatedly made sure I was ok with everything and explained the process in detail as things were happening. When indeed the deal was finalized I was quickly congratuled by all involved. I walked in the door a nervous wreck, but left with such a good feeling from the experience. That positive feeling was a direct result of Elijah and the staff in Milford! Thank you again. Cathy Boutot

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Jennifer L.

Sep 18, 2016

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I've purchased Hyundais at other dealerships before, customer service, knowledge, eficiency and ease of buying at Key Hyundai of Milford puts them at the top of my list.

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Pinto,Linda

Sep 18, 2016

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I had tremendously diligent efforts to find a lender to help me finance a 2016 Hyndai Elantra. Moher Tinawi was the most polite and professional salesman I have ever had.

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naschwartz13

Sep 17, 2016

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I would definitely recommend Key Hyundai of Milford for buying a car. I went there to buy my first car and I had a great experience. Jonathon helped me and he helped me find exactly what I wanted, and for the price I wanted.

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diwyp

Sep 17, 2016

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I haven't purchased a new car in 16 years Purchasing my new Elantra was a pleasant no hassle experience. I will return again to key Hyundai hopeless in less than 16 yeArs

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khernandez198711

Sep 16, 2016

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I walked in not expecting to leave in a vehicle and maher was able to find me a great brand new car! I have already told so many people that key hyundai is the place to go!

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Marma308

Sep 16, 2016

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The help was amazing and the experience was wonderful. Went in for an appointment to weigh my options and left with a brand new car!!

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jjordan

Sep 14, 2016

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After a disappointing experience with another dealership, I came to Key Hyundai of Milford with hopes of finding the perfect car. My salesman, Johnathan, was extremely helpful and made the car buying process virtually stress free. I found the car I was looking for and am extremely happy with my purchase. I experienced excellent customer service. Because of Key Hyundai I am driving in a car I LOVE.

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corpsmanup67

Sep 13, 2016

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This was my best experience, ever, in either buying or leasing an automobile. [foreign or domestic] Thank you for putting the customer's wants and needs first.

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ANGELMIKE1010

Sep 12, 2016

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After being put through the ringer with multiple denials at various car dealerships. My boyfriend and I collected our last bits of hope I drove into the lot of Key Hyundai of Milford. We didn't have an appointment but luck was glimpsing in our favor, by happen chance someone was available to assist us in our new car search. Alan was very welcoming and real, he seemed very sympathetic, and understanding to our credit circumstances and very determined to get us in a car that day. I was very grateful and felt very comfortable talking about personal financial issues and credit concerns without feeling judged or invaluable as a potential client-"unlike many dealerships who immediately changed their attitude and energy to unwelcome and unwanted".With patience and a miracle Alan got us driving home that day in a BRAND NEW 2016 Hyundai Elantra GT.I am so thankful to have had Alan as our salesman, he is a wonderful man who truly can make any disappointment into an achievement. My boyfriend and I love this car, so far we have driven it to New Hampshire and Florida! We are as happy as can be-thanks to Alan Rudman- he steered us in the car of our dreams!

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pydc

Sep 10, 2016

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We knew what vehicle we were interested in and the salesperson was very helpful with our selection. He was very knowledgeable and not pushy. We are happy to return as second time customers (have owned 4 other Hyundai vehicles) this time with a leased vehicle.

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matthew_vitelli

Sep 10, 2016

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By far the best dealer in ct the people are awesome an changed the way I feel about car buying. If you feel you are lost an need help Jill mirriams crew is top shelf

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Aldina 1234

Sep 8, 2016

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Great experience Daniel Vargas took his time explaining every thing to us. I will recommend Daniel Vargas to my friends I was very happy with him

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breexjennifer12

Sep 8, 2016

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Was taken care of by Kurt was very pleased with new car he took his time explaining everything throughly with my boyfriend and I. Felt he was very genuine Thanks again!

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don17

Sep 8, 2016

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This is my third car that I have purchased from Curt Shock each time has been a pleasure. He has always found the car to meet my needs.

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mac061949

Sep 7, 2016

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Great service. I love the car. Everything was taken care of promptly. Overall experience was excellent. I have had my other Hyundai serviced there and experienced the same great customer service.

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bevdee16

Sep 7, 2016

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Prompt and professional service. I am very satisfied with the product. This was a smooth and stress free experience. Overall the customer service was excellent! I would highly recommend this dealership.

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mns072004

Sep 7, 2016

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i already have and plan to recommend key hyundai in milford. the staff was very friendly.. but most of all, john tripodi - he was so patient and understanding. he answered all of my questions and i could not be happier with his service. he is a huge asset to this dealership. 5 stars for him for sure!

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donter

Sep 3, 2016

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Walked in needing a vehicle since mine died on me 2 days prior. And Maher helped me out and got me into a brand new vehicle with no problems

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Addison17

Sep 1, 2016

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I had a great experience at this dealership. Key Hyundai was the last dealership on my list of 5 to research and test drive. The 2016 Hyundai Tuscan made it to the top of my list....as long as I could count on a good relationship with the dealership, which is 40 minutes away from my home. This is my 2nd new car and I learned quite a bit about what I do and don't want in a dealership. I wanted to be treated well and I expect them to keep their promises. Jonathan was very patient and knowledgable. I appreciated his genuine concern to make sure I was completely satisfied. He convinced me to take a leap of faith and commit to the dealership 40 minutes from my home. I have been in touch with him seeking guidance with the gps and radio-who has the time to read the Manuel?He made me feel as though every question I asked was a good one and walked me through until I felt comfortable. I feel I can reach out to him with any questions or concerns at any time...and he will help find a solution. I highly recommend this dealership and their amazing Sales Team!

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Cindyr

Aug 31, 2016

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I had purchased from Key Hyundai many years ago when they were in Bridgeport and to say it was not a good experience would be putting it mildly so I was apprehensive about even stepping foot on the lot, but test drove a Santa Fe at another dealer and loved them. Jon Ramirez greeted me with a smile and was patent listening to all my concerns, ( I was test driviing a vehicle from another dearer at the time). I went back a few times then a 2014 came in on trade in. I was on my way to purchase a different vehicle from anther dealer but knew I loved the Santa Fe.. Firas. Alan and Maurrice sat and talked with me, Jon was working the Oyster festival that day, and walked me through my purchase. I could not pick up my new car until Monday as it was going through Key's safety check, I bought CPO. They processed my trade in and gave me a loaner Santa Fe for the weekend. When i picked up my car Jon walked me to the service dept and went over everythingI for my maintenance check ups. I love my new car and know when I come back in 3 months for my scheduled service I will have the same great experience.

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Jeannette14

Aug 31, 2016

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I walked into Key Hyundai for the purpose of test driving a Tucson and a Sonata. Johnathan Ramirez spent a good deal of time talking to me about my needs. I test drove the Tucson and Sonata with Jon while he pointed out features of each vehicle. He was infinitely patient with me since I was dealing with keyless entry for the first time.. After deciding on the Sonata he answered all my questions regarding financing and at no time was I pressured. I was able to leave my Camry at the dealership for a few days before I sold it which was a tremendous help. When I Returned to pick up my Sonata two days later Jon reviewed all the features before sending me on my way. It was a pleasure to work with Jon, and I would not hesitate to call him with any issues I have.

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Navarro Daisy

Aug 30, 2016

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Went to key hyundai in Milford Daniel Vargas took excellent care of me and my boyfriend we were first time buyers, he got us the car we wanted, would highly recommend him, my daughter works in a car dealership and she was very surprise that we made a good deal on the car the payments are just right for us,thank you Daniel for the excellent care of helping us

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Tiffanyb

Aug 30, 2016

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Elijah was wonderful. He went out of his way to make sure we found the perfect car and went out of his way to make sure I knew how everything worked on my new car. He stayed late after hours until everything was complete and also made sure my new car had a fill tank of gas and a wash! key of milford is a wonderful dealership with great people working there. Thank you!!!

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Vielka S Reinoso

Aug 28, 2016

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Daniel Vargas, Best Salesperson in Key Hyundai of Milford. My Father and I are glad to have found someone who found exactly what we were looking for. Key Hyundai should give him an award of the best salesperson of that dealer who treat all Hispanics how we expect to be treated. Thank You Daniel.Reinoso's Fam :)

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Brian Carr

Aug 28, 2016

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I would rate this dealership and salesperson a 10 out of 10. Dan Vargas was very instrumental in making sure I got the deal I needed and was very fair. He helped me get a loaner when I found out that my new vehicle had a recall and was 100% customer satisfaction. I will most definitely buy from Key Hyundai again and know that if I need help, Dan will be there to assist and is very loyal to his customers. Loyalty is a two way street and most places drop you like a bad habit after the deal is done. Thanks to Dan Vargas and Key Hyundai for making this a great experience and I am a very satisfied customer. GREAT JOB! - Brian Carr

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krb516

Aug 28, 2016

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Maher Tinawi and the staff that assisted me today are miracle worker. When I walked into Key Hyundai, I just knew I needed a car. I didn't have much hope that I would be approved for a loan that I could afford, but somehow I left being approved for 2016 loan. I will forever be grateful for the people of Key Hyundai.

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kmorrissey

Aug 26, 2016

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My father always wanted to me lease a Hyundai. After his passing, I was extremely nervous about my first leasing experience. Being a girl on a car lot can be intimidating. John was absolutely amazing. He walked me through all my options, spent a lot of time explaining all the benefits of leasing and got me into the car I wanted while keeping me inside of my budget. I cannot begin to say thank you enough to him for his time and effort working with me to get my new Tucson. He made me comfortable throughout the process, even though I was a nervous wreck. His customer service was above and beyond what was necessary and it was appreciated immensely. I would recommend John Tripodi to help anyone looking to buy or lease a car.

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Mmarie567

Aug 26, 2016

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I went to a couple other dealerships besides Key hyundai and the staff was not wanting to do business with me it seemed, so when i went to Key hyundai i was pleased with the friendly staff but most importantly my sales guy John. He was very knowledgeable and took his time to go through the whole car with me. He helped me get a car that both my father and i are happy with and at a great price!

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lpdrish

Aug 26, 2016

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I enjoyed my experience here. I wasn't rushed, the salesman went above and beyond to help me get the car that was right for me. Even though my credit wasn't as good as I would have liked it to be, they were able to get me into the kind of car that I wanted.

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Jackie.samone

Aug 25, 2016

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I recieved the best customer service imaginable. I would definitely recommend all my family and friends. I left satisfied and with the car of my dreams.

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kmaher318

Aug 25, 2016

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I have already told many people about my great experience with key Mitford! I bought my last accent at key but, 13 plus years ago and funny as it may be... it was from Alan Redman as well, great guy, great salesperson, knows his product inside and out which makes answering questions for me! He introduced me to all the staff the two times I was there, everyone was friendly and extremely helpful as well! Key Hyundai Mitford has a definite gold star team! I will be back!!!

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btangredi

Aug 23, 2016

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Enjoy shopping for a car here. I explain my needs, and they seem to be met each time. We talk, we laugh, and a stressful event, is made.more enjoyable.

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cbrelsford

Aug 23, 2016

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Our experience with Key Hyundai and our sales rep Francisco was better than we could have thought. We needed a newer vehicle and the sales team and finance went above and beyond to get us into a vehicle FAR better than we thought we could have gotten.

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michael barr

Aug 23, 2016

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Our experience at Key Hyundai was fantastic! The salesman, Daniel Vargas made us feel very comfortable in purchasing a vehicle for my son. He was very informative and very patient in answering the many questions that we had. We will definitely be back in the future when purchasing a new vehicle again. Everyone there was so nice. My son loves the car! Thanks, Dan you made this experience a pleasant one!

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christine_prota

Aug 20, 2016

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The employee that I worked with as well as the rest of the staff were very friendly and helpful. They were not too aggressive with their sales and helped me find a car that met my needs

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hylamar

Aug 20, 2016

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One of the best car buying experiences I've had. Felt good driving away in my new car. I was only planning a test drive, but felt so good about the experience, that I leased the Elantra on the spot. I never leased before, but Kurt really explained everything and answered all my questions.

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teresa_neville

Aug 20, 2016

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Very professional and very helpful. Very easy! The sales person was very helpful with all my concerns and finance issues. My first new cat on years and I had lots of questions and they worked with mr every step of the purchase.

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joseph

Aug 19, 2016

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This is the best car purchase I have ever experienced. The sales staff were very knowledgeable and very professional starting from Cisco, Firas and Manny. I would not hestitate to recommend my family or friends to Key Hyundai of Milford.

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anthonyc_123

Aug 19, 2016

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I was going to buy used but the salesman pumped me up to buy new and I'm glad I bought a new vehicle . Thanks Scott

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MVP2216

Aug 18, 2016

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This is the third vehicle we have purchased from Alan and he's always amazing. He's a great salesperson and his outgoing personality really seals the deal when you're working with him. We love Alan!

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nicolelynncroteau

Aug 16, 2016

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Worked with me even though I had poor credit and limited options. I enjoyed my experience there. They were professional and knowledgeable and understanding. Met my every need.

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jim laguardia

Aug 14, 2016

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Key Hyundai worked until they were able to get me into a new car I could afford. The competitors down the road showed me "what you can afford" and brought around a used car with 65k miles on it, almost felt like they were mocking me.

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Tdrish85

Aug 13, 2016

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Elijah was very welcoming and comforting during my car buying experience. He displayed excellent customer service in making sure I got everything I need in the time I needed it. I would recommend anybody to Elijah personally. They won't be disappointed! Great guy! Give that man a raise!!

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xiomarafranco61

Aug 13, 2016

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My review to this dealer ship is that they should have more employees like dan Vargas he was so helpful and always nice with a smile on his face

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chilena03

Aug 13, 2016

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Kurt was beyond helpful and very thorough! I didn't know what to expect going in, as it was my first time purchasing a car alone. He made me realize what a great investment and also how much sense it made to get a new car for my daughter going off to college. I feel so much better sending her 5 hours away!!!! Manny in financing was also very helpful and understanding!!!

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Anaej

Aug 12, 2016

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Walking into key Hyundai I was greeted in the most loving way by a complete stranger his name is Danny my first thought was "oh boy what am I doing here I can't get a car" but Dan response to me was how about I can put you into the best car that fits you. At that moment he took a challenge and I knew he was not going to let me down. From getting the perfect car for me, helping to bring down the payments just a little, and helping me get insurance for my car, mr.vargas was an extraordinary man so kind and welcoming I felt as if he took the spot of my father while trying to find a car (it was emotional for me because I really wanted my father there) as a young adult not really looking to buy just seeing prices Dan put me into my little bugsy (the name of my new car) he is a sales rep well a friend that I will remember for as long as I live of how much he cared about helping getting the best deal and not giving up until my mom, him, and I were satisfy with the insurance company and the car payments. So I want to say Thank you sooo much Danny you gave me the best unexpected birthday present a car something I probably wouldn't have had today. So thank you I greatly appreciate you more than I can type on this website Love Ana Jimenez

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bbartholomew120

Aug 12, 2016

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Scott was excellent and provided us with a clear and concise explanation of the vehicle and the pricing of the car. I have already referred others to him.

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woodstockt63

Aug 12, 2016

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Elijah was very friendly, listened to our needs and answered all our questions. He took his time showing us how to operate our vehicle and showed us where to locate servicing dept. Others in the dealership was helpful as well.

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marshatubmanbrown

Aug 10, 2016

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The service was great. They answer all my questions any concern I had. They took there time to explain every step of the process. Everyone was polite and helpful.

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dianafz8381

Aug 10, 2016

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I am extremely satisfied with the all of the staff at Key Hyundai(Dealer for the people). I walked in that day with no money down and no trade in and the staff helped me drive off the day with a beautiful, reliable car that now I can drive safely with my two young children. Thank you so much and I am forever grateful. Diana Albuquerque

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kwoods13

Aug 10, 2016

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My experience at this dealership with Dan was excellent. He was extremely considerate. Dan understood my situation, noticed that I was in a tight spot, and did his best to put me in a reliable vehicle that would fit my financial needs. I am very thankful for all of his help! I couldn't be happier with my Hyundai Elantra!

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evelyn

Aug 8, 2016

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on 8/6/14 I had booked an appointment at Hyundai of Milford to see what the possibilities I had to trade my 2008 Honda accord which I had still a loan on, and turned back twice because I said to myself you have no money, bad credit and so going there would be a waste of time; as I had these thoughts, I set out twice and turned back home again. I called the dealer I guess hoping they would say we're closing and was told they close later. then I said out loud "Lord you are the owner of all the silver and gold and all things are possible if I believe. I ask you to favor me as I set out to Milford because I know your grace is sufficient" I then proceeded with hope of upgrading to newer vehicle. I arrived and approached the counter and was greeted by a gentleman, Maurice, whom I shared my intentions and he called over Mr. Vargas who was so approachable, courteous and professional. He assured me he would help me and he did. long story short I left the dealer with my first brand new Hyundai Sonata and all the great team work there. all the people involve were awesome! beginning to end. I would highly recommend this place to anyone looking for a good deal! I thank God for having been led by his spirit to not give up even if the circumstances looked unfavorable, be cause all things are possible if you believe! thank you Mr. Vargas!

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Evelyn

Aug 7, 2016

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On 8/6/16 I had booked and appointment to see what the possibilities were to trade in my car, which I had a loan on, and trade in for a newer car with no money down because I had none. I set out to milford and turned back twice, saying to myself that will never happen. After I called the dealer to ask what time they closed hoping to here soon so I support me turning back home. Then I said out loud "Lord you are the owner of all the solver and gold- you own it all! And I'm your child! I'm going to hyundai and if you will me to have a newer car your grace us sufficient. So when I arrived in went to the counter and said not sure whom I'm meeting but I want to see about upgrading my car and have no money to put down. The gentleman was receptive and kind and directed me to Mr. Vargas who was very professional and said I'm going to help you, you've come to the right place. Long story short I walk out with more than I expected a brand new 2016 hondai sonata. To God be the glory! This is an awesome group of professional dealers. God bless all involved who made this happen.

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jjunget

Aug 6, 2016

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Everything was professional everyone was curteuos. I would recommend Mike Bennett to anyone was interested in going to Key. there is professionalism and respect. He is very helpful and answers any questions. Everyone is very friendly. Thank you very much.

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murphys626

Aug 6, 2016

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I went in looking to see what my options were with trading in a vehicle, not expecting to be able to get into anything due to my circumstances. Daniel and Manny were able to lay out every available option that would meet my needs, answered endless questions, and were nothing but patient, kind, and genuine. I left with the dealership with peace of mind in a nicer, newer lease with a price much lower than I expected thanks to them!

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Mikala Coppolella

Aug 5, 2016

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I came in with no intentions of being able to lease a brand new car. Daniel made us feel comfortable and worked with us to make it happen. He made the process so easy and explained everything perfectly. Dan made sure we were in good hands and made me feel safe with my decision. I got to drive home with a brand new lease thanks to him!! Thank you Dan!!

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ze1981

Aug 4, 2016

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We just went to looking for the prices on a new car and trade the old one. we didn't expect to come home on the same day with a new car. Great service.

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gunnyg84

Aug 4, 2016

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I was very pleased With the service, very friendly and helpful. I would recommend this dealership to all my friends and family. Asking for 25 minimum of words is probably the least favorite thing out of every thing lol

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cjanucik

Aug 4, 2016

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We weren't looking to purchase the day we came in but my wife and I were impressed with the product that you offer and friendly staff at the dealership. We leased the car that day and Scott was able to give us a payment plan we could afford. Will highly recommend!

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sm64rn

Aug 4, 2016

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As I said before, Scott was great, very professional ! I am an older gentleman and hard of hearing. I felt like a valued customer! I will recommend Key Hyundai of Milford.

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amallette

Aug 2, 2016

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Very informative and friendly. Elijah made car shopping much easier for me and would highly recommend Key Hyundai of Milford. Great staff. They really care about the customer.

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bern

Aug 2, 2016

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This is the best dealership ive been to.. This is my 4 th new car and I have never experienced such great customer service any where else.. When I drove out of there I felt like I knew the staff for years.. This will definitely be my go to dealership as well as recommending my friends and family to go as well...

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suvowner

Aug 1, 2016

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When i first got there i was very happy i ran into Francisco. As he made me purchase a vehicle after i said "this is the first place i came to." Recommend his experienced service.

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tony7460

Aug 1, 2016

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I went in for an oil change for my 2015 Sonata. I originally wanted an SUV but was unable to do it at the time. I was talking with Francisco while waiting and couldn't believe it when after a few questions and 20 minutes later he drove up a 2012 Veracruz Limited and asked how I liked it. I thought he was joking. He said we can do the trade with my Sonata and keep my payments the same. I was sold. It was my birthday weekend and he made my day. My experience with Key Hyundai has always been exceptional. I have my own business and know that "true" customer is a rare thing today. Francisco went above and beyond what I would have expected for just taking my Sonata in for an oil change. I now got the SUV I wanted. Thanks Francisco and Jill. Tony L

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cshowey

Aug 1, 2016

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Dan Vargas was my sales rep I cannot say enough good things about him. He was amazing he made sure I got the best deal. I had concerned and he addressed them all. I test drove the Tucson a month ago and I wasn't ready he didn't push. I told him I would be back and ask for him when time was right. well last week that time came. I drove 1 hr 15 mins to go to his dealership because of him. I made him a promise I would and in turn he promise me he'd make sure I'd be happy and for that it was worth my time. And he came true on his promise. You know immediately that Dan is a true honest good person, very important in making expensive buying decisions. I will be looking for a car again in another year for my daughter and there is no other place I will go to! Thanks for everything Dan!! Much appreciated.

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carlybartek

Jul 31, 2016

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My husband and I came in to find a car and drove home with one the next day practically. Mike was very helpful with picking a car that would fit our family and was able to give us tips on improving our credit.

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jim laguardia

Jul 30, 2016

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I had been to three other dealerships earlier in the day, and told Daniel Vargas I was going to be wasting his time and effort because the other three had basically laughed me out of the showroom. Daniel took me for a test drive, was honest with me, kept telling me I was not wasting his time. Eventually Daniel Vargas and the sales team were able to make something work for me in my budget. I will recommend anyone looking for a car to see Daniel Vargas at Key Hyundai of Milford.

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karinaf2215

Jul 30, 2016

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Mr. Vargas was very patient with me and wanted to make sure I was comfortable in the car I chose. He took the time to go over pricing and values of the car, so I did not feel overwhelmed. Mr. Vargas also worked with me on his day off, which showed his dedication to the job. I appreciate all he did and how he did not make me feel pressured or nervous about purchasing a new car.... a car I LOVE!

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Keith gavaghan

Jul 29, 2016

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The car was exc and price was good. They were responsive to my needs.All departmen's worked as a team which I appreciated a lot.

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racitarella

Jul 29, 2016

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I had a great experience buying a car at key Hyundai of Milford. My salesman was very knowledgable and quick to answer any wuestions I had. I will be returning in the future.

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pferro01

Jul 28, 2016

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It was a great experience purchasing a vehicle from Key Hyundai of Milford. Everyone was friendly, helpful and it was very easy and stress free. Thank you

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Camcam

Jul 26, 2016

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The representative Mr. Vargas approached me and my husband while we were just browsing at cars. He introduced himself and then we went inside to seek information about a specific car. We were just there to look at cars but the knowledge and friendliness of the representive had an impact on us. We drove out that day in our Hyundai Sonato. Key Hyundai is a cut above the rest.

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mandy808

Jul 25, 2016

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Maher was personable and knowledgeable. The process of purchasing the vehicle I had been leasing for 3 and 1/2 years was fairly painless. He explained the process well and we worked out some math together. The process took a little longer than I would have liked, but it was a Saturday and I understand it's a busy time. I have been coming to this dealership since 2011 and with a few minor hiccups over the years, I'd have to say they made every attempt to make a satisfied customer. Overall, my experiences have been positive. My only real complaint is that service appointments are pretty pricy. While I was working with Maher on this purchase, my car was being serviced - I paid $83.00 for an oil change and tire rotation... but I also hear that is normal for a dealership. I basically continue the service appointments here because you get free tires for as long as you service your car there, which is convenient.

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emily.mccave

Jul 23, 2016

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Mike Bennett at Key Hyundai was extremely helpful and professional. No aggressive tactics and he didn't talk down to me. He worked with me and got me the deal I wanted.

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jsvatik

Jul 23, 2016

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The Best salesperson Ihave ever encountered ...... Scott is a true professional.....I would recommend Key to anyone based on my experience with Scott . Keep up the good work.

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janhernandez85

Jul 23, 2016

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Daniel VARGAS REALLY HELPED ME OUT. HE BROKE EVERYTHING DOWN FOR ME, AND MADE SURE I KNEW EXACTLY WHAT I WAS GETTING FOR MY MONEY. HE WAS EMPATHETIC, UNDERSTANDING and SO WILLING TO HELP ME GET INTO A NEW CAR.I HAVE ALREADY RECOMMENDED 3 PEOPLE TO HIM. Thank you Dan Vargas for getting me into a new car.

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lyoungl

Jul 22, 2016

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Kurt and Anthony was very good and straightforward and did not try to sell me anything I did not want . I told then the SUV and extra coverages I wanted and the price range be they made me happy. Went back the next week a purchased another SUV.

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aembler8

Jul 21, 2016

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With the sales person my experience was great, speedy and right down to the point of everything I needed and wanted. Coming to get my registration even though it was an hr before closing, everyone seemed more wanting to leave and it was tough because the sales person was out that day. Otherwise I know I would have been in and out of there quick and easy.

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Carmen Quinones

Jul 20, 2016

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I had an awesome experience at Key Hyundai of Milford. I appreciated how the Sales Rep never gave up, he kept trying to get me my loan and made sure I left satisfied with my car buying experience...

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bridgeparker

Jul 19, 2016

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This was a good experience for me. I am satisfied with my elantra gt! I will definitely come back to Key Hyundai for all my service needs.

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Robbie

Jul 19, 2016

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I can't say enough good things about Maher! I have already recommended him to my good friend who is hoping to trade in her Santa Fe soon. Typically, buying a new car is a very daunting and lengthy process; it went very quickly and was absolutely painless. Thanks Maher!

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My car

Jul 17, 2016

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Friendly, courteous and easy to work with. The staff was pleasant towards my family and me. Overall a good experience. I would recommend to friends

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emsouza

Jul 16, 2016

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My husband and I had a great experience working with Dan in leasing a 2017 Elantra. While we ran into some frustrating speed bumps with the dealership itself in getting the final numbers approved, Dan was always on our side in in trying to get us the best deal and was very honest with us. In addition, Dan has a very friendly and pleasant personality. We would certainly recommend working with Dan!

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TONY_HINTON

Jul 16, 2016

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Very kind and helpful and hands-on I needed a vehicle badly and thought I had no options left but I was wrong and was able to make a deal and get back on the road again .....I also like the car so that helps

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delaney's2020

Jul 15, 2016

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Dan Vargas is a super car salesman. He listened attentively to what we were trying to accomplish and worked with us to get us into a 2017 Elantra at a lower interest rate than the car we traded in . He has a great personality and we strongly recommend him to others who are interesting in purchasing a new Hundai.The Delaney's

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suzsimon2000

Jul 14, 2016

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We were greeted courteously and introduced to a salesman that met all our needs. He was able to work with us and deliver our vehicle quickly that day. We had a remote starter installed the following week and service handled the installation and explained everything. Our service provider was Ryan. We are satisfied with Key Hyundai of Milford

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Deb goncalves

Jul 14, 2016

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Absolutely the best car buying experience, I walked in, told Dan Vargas it was going to be a challenge and he delivered. I drove off in my new car 3 hours later. Dan was kind, funny and compassionate, highly recommend him.

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MrsJackson

Jul 13, 2016

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Alan was super helpful! He's a pro at what he does! I feel very comfortable with the idea of bringing my car back there for future service.

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Blaze357

Jul 8, 2016

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Alan is a wonderful salesman. He has helped me get two fantastic cars since we moved to Connecticut last year. Excellent customer service!! Thank you!!

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kimberlyfaith77

Jul 8, 2016

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I had an appointment with another salesman, and I was on time, but the salesman was running late. So Alan asked if he could help me. He was respectful and very helpful. He saw the salesmen wan running late and went up to him and asked if he could help me (not to keep me waiting). So Alan asked me how he could help me I explained to him what I wanted. Alan was so nice to me , He served me pizza and water and made sure I was comfortable. His service went above and beyond. He even sent me a Thank you card in mail . They don't make them that that anymore. This man is an asset to the company. the "BEST OF THE BEST .....Kimberly Bradshaw

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Kathy B

Jul 8, 2016

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I was referred to Key Hyundai in Milford by a friend after my car was totaled. I was only there to look but I ended it buying an Elantra. My sales rep was Dan Vargas who assessed my needs with professionalism. He showed true concern & was completely courteous. I felt confident & assured that I would get great service from Key Hyundai in Milford. Thank you Dan for the great experience! Kathy B

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Vrs0606

Jul 7, 2016

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I've been to this dealership before and was not impressed by some of the previous sales associates who assisted me. However, this time I met Dan Vargas, and right away I knew I was going to end up leaving with what I wanted with no hassle. From explaining details of the car, to talking about family life, this man really does have a way with words, and I was incredibly impressed at how humble and down to earth he was. It put me at ease knowing that I was dealing with someone who not only had been in the business for years, but also asked what I wanted and put my expectations and best interests first. I told him this was my first experience buying a car and he made sure I knew and understood what I was signing and between him and Anthony, they made sure I got the best deal possible. I am greatly appreciative and am without a doubt looking forward to interacting with him continuously throughout my Hyundai experience. Thanks so much Dan!!

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lvillegas0807

Jul 6, 2016

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Greeted at the door and was walked through the whole process without feeling any pressure and under the time frame I had expected since I had to be at work later that day.

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Benjamin Scheller

Jul 6, 2016

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All of the staff that I met with at Key Hyundai of Milford were extremely knowledgeable, professional, friendly, and low-pressure. Kurt Shock--sales representative--and Anthony Walker--sales manager--provided very fair and more transparent pricing compared to other experiences. Rami Abou Al Laban--finance manager--was very efficient and knowledgeable as well. The dealership itself is immaculately clean and vibrant. As a first-time car-buyer, my experience at Key Hyundai was extremely pleasant. A must-visit dealership for anyone considering a Hyundai!

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carmel.diaz

Jul 6, 2016

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"The dealer for the people" is their slogan and it is correct. It is a big decision to buy a new car and they where helpful, patient and always friendly. They know their product well and how to do the process correctly and in a way that benefits all. Thant you Jill and Alan for helping me have a safe and better car.

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gardners1970

Jul 5, 2016

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I heard the radio ads in regards to helping people with less than perfect credit. Decided to visit dealership and was so happy I did! My salesman Scott Vogel was so helpful in putting me in a new Hyundai Accent, even with my less than perfect credit. Thank you for making my car buying experience so easy!

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jim.bresnahan

Jul 4, 2016

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Hyundai of Milford Ct was the best, John Tripodi a first class act as a dealer! The sales manager was wonderful and the sales accountant to finance was great as well. Thanks John!

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Alexander Hart

Jun 30, 2016

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Firas was an expert on everything regarding the Genesis that I had come in to view. He was able to answer all of my questions as I was debating between the Genesis and another brand. I was able to finance even though I have no credit history at all, and I am leaving today with my brand new Hyundai Genesis!

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lea.nyren

Jun 30, 2016

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Very pleased with the entire experience, we ended up with a car we're very happy with. Francisco took very good care of us. We did end up paying way more of a down payment than we expected or wanted but this doesn't reflect on him.

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sarahnfrankie

Jun 29, 2016

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We came into Key Hyundai on Monday nightt after my car basically died that day. Daniel took care of us and got me into a Hyundai Santa Fe lease within 2 hours. I was beyond pleased with the service we received, Daniel was very helpful, accommodating and knowledgeable. Both Laqwan and Daniel worked with us to get us a price per month that we were happy with. Daniel ended up staying late to help us drive away that night and invited us back a few days later to spend more time with us about the features the car offers. I couldn't ask for a better experience.

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brown_eyed_twinkie

Jun 28, 2016

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Michael was an excellent salesman to work with. I told him exactly what kind of car I wanted, and he showed it to me without trying to sell me something else. He worked very diligently to get the price down to where I wanted, and I went home with a brand new car thanks to him. I am definitely recommending Michael to other people.

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Donna2016

Jun 28, 2016

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I love my new Hyundai Tuscon. It looks great and Key Hyundai had it shining bright when I came to pick it up. I would recommend the Hyundai product and Key Hyundai to deal with. They are friendly and easy to work with. When I did not know what to do they took over and kindly guided me through the process. Dan Vargas was my sales person and he was knowledgeable and friendly. I would definitely use this dealership again. Just one criticism.....they need a better designed entrance and exit.

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LTHigh2016

Jun 26, 2016

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I brought my mother here to shop for a new car and the experience was great. Our sales rep was very nice, friendly and easy to work with. We were very happy with the car with test drove and the deal we walked away with. Thanks again!

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Edreardon86

Jun 23, 2016

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When I arrived at Key Hyundai I was greeted right away. It was a very pleasant experience. And I wasn't forced into getting a car that I didn't want. I will definitely recommend this dealership to a friend.

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deanajohnson98

Jun 23, 2016

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All I can say about this dealership is YOU ALL ARE AWESOME!! Michael Bennett is a ROCK STAR and Key Hyundai of Milford is lucky to have him!

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old moe

Jun 22, 2016

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Dan understood what we wanted, had to show us only one as it fitted our needs completely, was able to negotiate the cost we were willing to pay, was very patient explaining and re-explaining the technology

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jw12bd

Jun 21, 2016

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Good experience. Hope that all other contact goes well. Looking forward to a long association with this dealership, especially the service dept. hoping my license plate will be ready soon.

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darkshadows414

Jun 21, 2016

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Had a wonderful experience with Key Hyundai. Told salesman what I was looking for and he knew exactly what to recommend. I am very happy with the car.

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Diaz43

Jun 18, 2016

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I went into Key Hyundai all down about thinking I wasn't going to leave with a car, then I saw MR. VARGAS! Greeted me with a warm welcome and sat down with me explain to me how things worked, HE WAS VERY CLEAR AND STRAIGHTFORWARD with everything he worked a miracle for me!! Mind you my credit is bad and Daniel really went above and beyond to help me get me A New 2016 Elantra GT!!! He went above and beyond. Worked with my budget. LOVE IT!!!! THANK YOU!!!!

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jillslookalike

Jun 17, 2016

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I walked into Key Hyundai not knowing what to expect from the sales people. Especially being a woman and not having a man to speak on my behalf also not feeling very confident about being able to get a new car. I was more than prepared to look at used car, which would still be considered my new. I was greeted by Dan and treated very nicely and fair. Still uncertain of my chances, I completed a credit application while Dan sat with me through the entire waiting period, and what would you know two hours later I was and cleaning my old car out and putting it into my new 2016 Elantra. It wasn't my first choice in a car. But after talking to Dan and test driving it, and my credit not being perfect. I actually fell in love with it. So thank you Dan for being very up front with me and helping me to get into my new car.I feels good not to need a co-signer and to having something new on my own..

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Carol Perrucci

Jun 16, 2016

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Maher was helpful and did everything possible to assist us. He made us comfortable, wasn't pushy or overbearing. It was a delightful experience. I would recommend hime to a friend. I even asked for business cards.

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rajene13

Jun 16, 2016

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Kurt went above and beyond for me. Excellent customer service! He showed me all the features and helped me set up my phone with my new car, did not rush the process, or draw it out. it was a wonderful experience an di would definitely recommend them to anyone!

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milagrosvaldez16

Jun 16, 2016

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I was nervous when I walked into Key Hyundai. And John helped me every step of the way and made my visit beyond pleasant. I left with confidence and assurance that I made the right decision.

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jaye17

Jun 14, 2016

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I was looking into buying a new car, I was interested in the Sonata so I looked around at used dealerships and carmax. But decided to stop into the Hyundai Dealership just to get quotes. I ended up meeting Mike who was awesome. I told him what I was interested in and how much I had and was able to pay a month and he worked his magic, he talked about the different options of cars they had, in the end I went with the 2013 Sonata. I brought my first car from Hyundai and it was the best decision I have ever made.

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meghan0

Jun 11, 2016

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Mike was great! He was very pleasant and worked with me to find my perfect vehicle! I would recommend Key Hyundai and Mike to anyone looking for a car.

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spookiewookie4

Jun 11, 2016

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It was a very good experience. Would highly recommend. We have been buying Hyundai accents since you opened on Barnum Ave. We have always had a ver good experience with them.

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Virgenmina49

Jun 10, 2016

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Alan was a very friendly, polite Sale Person took his time to explain everything, he asked what kind of car we were looking for, i told Alan i was looking for a car for my husband Pedro, he took us to look at cars, the first car my husband drove, he did not like to much, then we looked at a second car which we purchased, thank you Allen keep up the great work....

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l.deleon668

Jun 10, 2016

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Francisco was very knowledgeable for his age. Did his best and was very straightforward which for me was good. Was not forceful and took his time to listen and answer questions.

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ClBl0726

Jun 9, 2016

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Went to Key Hyundai in Milford, not really expecting to get a second financed car for myself through my husband, Danny came to the rescue and made sure to get exactly what we came for!!!! Will never ever deal with anyone else but him and this dealership! Very very satisfied and overly excited to have my very own new car!!!! Will definitely recommend Danny and Key Hyundai of Milford to anyone I know!!!

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m.w.raymo

Jun 9, 2016

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Very comfortable experience, like spending time with one of my friends. I normally don't fill out surveys but felt I needed to this time. Keep up the great. Job

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beckyemmer

Jun 9, 2016

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Scott and Rami did an excellent job of helping us replace our car that got totaled. Scott showed us several different cars and was very patient. We got a great deal and the whole process was much easier than I expected.

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casey1024

Jun 7, 2016

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Key Hyundai has an excellent, well-informed sales staff and a no nonsense way of doing business. They really care about making you happy with your new car. And, the Service Department is stellar.

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eaddycj

Jun 6, 2016

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First time dealing with a dealership and it was fast easy and was able to drive off the lot the same day in my brand new car!! There was no hassle and my solution provider Maher Tinawi I would highly recommend you talk with him. They will have my service for a long time!!

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Gene Sorce

Jun 6, 2016

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I recently returned a Hyundai Genesis after a 3 year lease, and worked with Kurt Schock to lease a comparably equipped 2016 Genesis. I found Kurt to be personable, knowledgeable, and very professional throughout the sales process. This is the third cosecutive car I have either purchased or leased at this dealership and I have been extremely satisfied.

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Emma1717

Jun 6, 2016

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Firas was AMAZING! I was discouraged in the whole car buying experience.. Firas totally changed that.. He worked with me to find the perfect car!! I would highly recommend Firas Samander and Key Hyundai!! Thanks again!!!

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olivia13

Jun 5, 2016

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Just graduated from college and needed a car to get to and from work and grad school. Couldn't have asked for better people to work with on getting my first car. Dan Vargas found me a 2012 Hyundai Accent that I love and everyone I interacted with was so helpful and kind.

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rrcalloo

Jun 5, 2016

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This is the first time in bought a brand new vehicle and thanks to Key Hyundai of Milford my experience was amazing and very professional.

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tylerajohn32

Jun 3, 2016

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Really appreciated how accommodating he was in getting me the vehicle I wanted into my price range. Felt he really cared about my experience with the car that I wanted and that everything was satisfactory to my needs.

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Bethel Hairston

Jun 1, 2016

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I had a wonderful experience with Alan from the moment I met him to the moment I drove off the lot in my new car! He was a kind, honest, patient person and a pleasure to do business with. Alan was by far THE BEST car salesman that I have ever crossed paths with! I was able to trade in my 2013 Sonata that I was financing and upgrade to a 2016 Sonata Sport with the Premium Package AND had the option to lease. Alan helped me make the best decision for me and my family. I love my new car and I am truly grateful for the experience that I had with him!!

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NorwalkFamily

May 31, 2016

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Me and my Wife went to Key Hyundai in search of our next family car after experiencing a nasty car accident. Going in there nothing with just our hopes and dreams, Kurt Schock was able to help us and provide us a brand new 2016 HYUNDAI SONATA! We couldn't be happier. Kurt was our savior and was very professional. That guy deserves a medal!

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esprag

May 30, 2016

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I purchased a certified pre-owned 2014 Santa Fe from Daniel Vargas after my 2014 Elantra GT was totaled by a drunk driver. I went in there not expecting to be able to drive home with a car that day, but thanks to Danny I did. He is always honest with me and never gives me the run around. I will never buy another car from anyone else. I will recommend him to anyone i speak to who is looking for a new car. Its almost as if he's part of the family!

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HollyDeVylder

May 28, 2016

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I just purchased a new 2016 Tucson Limited Ultimate 1.6T last Friday, from Dan Vargus. I cannot say enough about the customer service that he provided to me. I was not expecting to even purchase a vehicle that day, let alone drive it home, surprising my fiance. I absolutely love the vehicle and the warranties that came along with it. I will surely be enjoying the vehicle for years to come, both myself, my fiance, and our pups, and hopefully some kiddos someday as well!! Thank you so much, Dan!! Your professionalism, and caring mentality brings you to a different caliber of people when it comes to sales. Thank you so much! Holly DeVylder

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Tucson

May 27, 2016

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Dan Vargas is the guy for a no pressure, easy car buying experience , we were able to be in and out in a couple hours with a new car!

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kesacampagna

May 25, 2016

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This was my first time buying a new car and was very nervous, but the guys took great care of me and even though the process was long, I'm grateful they were so friendly and outgoing because it helped me overcome my anxiety.

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Suzanne

May 24, 2016

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I recently leased a 2017 Hyundai Elantra and had the best experience due to Scott. He patiently explained the leasing process, explained all the many Elantra features, and helped with color selection. Thank you Scott for making the whole experience an easy, pleasant one!

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mardob

May 24, 2016

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My wife and I had an excellent experience when we bought our new 2017 Hyundai Santa Fe, the salesman was very helpful and knowledgeable. We will definably recommend this dealer to anyone.Also the staff and everyone were very nice and helpful. mardob

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judy 2408

May 22, 2016

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Firas was Awesome, He was patience with me and explained everything to make sure I understood what I needed to know. He never rushed me or made me feel like I was wasting my time or his. He did his best to make to make me happy, and get the car I wanted!!

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Mandylee77

May 21, 2016

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I recently purchased a new car from here and had the best experience. The sales person I dealt with was very friendly and went out of his way to the perfect car for me. He did a great job at making sure the car was exactly what I was looking for. I spent a few hours there for the entire process and not once did I feel uncomfortable. I highly recommend this dealership to anyone wanting to buy a new or used car.

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Danv1990

May 21, 2016

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I just purchased my very first new car from here. Every staff member I interacted with was very friendly and ready to answer any question I had. They really made it simple and easy for me. Seriously everybody! From Erin Dempsey who was so awesome on the phone, to Mr. Butler who took the time to sit down with me and talk about how nervous and excited i was, to Manny Gonzalez who made signing all the paperwork super simple and quick, to Dan Vargas who took the time to walk me through my options and answer all my questions and address all my concerns. You guys should be proud to have such a great team working for you. ill absolutely be back! Thanks so much!

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johnna.dambruoso

May 20, 2016

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Great experience buying a new car. Would definitely recommend to other. Great customer service and very friendly. I love my new Hyundai tuscon. Very nice dealership

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amarb4

May 19, 2016

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Had an issue with down payment wasn't sure if was the my bank or Key Hyundai. But overall was a great experience. Kurt was very knowledgeable and friendly.

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Norm Lipofsky

May 19, 2016

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A new car purchase made easy! That is what Francisco did for me. Friendly, knowledgeable and understands what the customer wants. Will do whatever he can to accomodate the buyers need and is very good at what he does. My experience with Francisco and the entire Key Hyundai dealership was outstanding, from the owner on down. They have an excellent operating practice in place and I would not hesitate to go back for a new car purchase in the future.Norm Lipofsky

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Teryl1972

May 18, 2016

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The guys work hard and together to get you the car of your dreams. Please go there it's a good look. Thank you. Ok

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segom6512

May 18, 2016

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I cannot find a flaw in the plan. The mission statement lived up To expectations, without any pressure. I feel comfortable asking any question and feel confident I will receive the appropriate assistance!

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roderick_plummer

May 18, 2016

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People often say , " Not for me" , "I can't get approved" , or "It's too much". I will speak from experience and say if you have the will to make it work and come to the table of Key Hyundai in Milford, you will receive the best experience. I was lost in a bind of financial clutter and my previous car was a clunker to say the least. Key Hyundai got me into a new car and one that works for family which is most important. I am forever thankful for deciding to come to this place and have recommended others here for thier auto needs. Frnacisco made me feel at home and Mr. Butler made it easy to understand. Thanks guys!!

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terig67

May 17, 2016

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I have never had a vehicle purchase go so smooth. I did not have to spend 8hrs at the dealership . Lizzy was the ABSOLUTE best sales rep, your company has one of the best in lizzy.

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KY1218

May 17, 2016

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My positive experience at Key Hyundai was largely due to Firas and his professionalism, knowledge and friendly nature. I would highly recommend him to others who are looking to buy a car.

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dawnlinb

May 14, 2016

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Based on past experience I was dreading going to a dealership to explore the option of buying a car. I really didn't want to deal with someone who was going to push me into something I didn't want, at a price I didn't want to pay. Daniel Vargas was GREAT!! He sat down with me and talked to me about what I was hoping to accomplish. After talking with Daniel and answering some questions he had, he (Daniel) was able to present me with some options. None of which were unreasonable. While I knew I needed a car I wasn't sure I was ready to make that kind of commitment. After spending a good portion of the day with Daniel, talking and riding around town in various cars, I decided on one. I drove away from the dealership with a used Honda CR-V that will handle my needs. Thank you Daniel for making the whole experience pleasant. It is hard to find a salesman (car or otherwise) that truly listens to his potential customer so the right fit can be found. I would definitely return to Daniel in the future and would recommend him to anyone in the market for a vehicle. Thank you Daniel!!!

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daymarie86

May 14, 2016

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Scott is a great person to work with. My husband purchased a vehicle with him in November 2015. He is what made me want to come in to Key Hyundai Of Milford to purchase a vehicle of my own. Thank you.

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Chillin4time

May 13, 2016

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I just bought a new Hyundai Tucson from Key. Maher Tinawi a great salesman He was very helpful, friendly and easy to talk to. Love the dealership. Thumbs up to all. Thanks again.

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dvdefrancesco

May 12, 2016

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As someone with poor credit it can be hard to find a place willing to work to get you approved for a vehicle. I wouldn't have went for a car at all if I didn't need it, and I feel I made the right choice with Key. My salesman John Tripodi was patient and kept me updated on what the finance department was doing and was quick to get things done when they need to be. I would definitely recommend him and Key to family and friends. It was a good experience, one I wasn't sure about due to negative reviews I saw on some sites, but I didn't experience anything negative the whole time there.

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lhosking

May 10, 2016

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The sales person Alan was great. He didn't try to push me into anything I wasn't ready for. He was kind and considerate and very helpful with any questions I had. The finance person that night was also very nice. He also explained things to me and did not try to get me to do anything I wasn't ready for. This was by far one of the best experiences I have had at Key Hyundai and this is my 7th Key Hyundai car

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harold3

May 10, 2016

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I went there to just get a little information on my lease ending, but to my surprise got a 2017 ELANTRA. SCOTT WAS SO NICE AND HELPFUL THAT I BROUGHT THE ELANTRA . Scott was excellent ,no pressure and very personable, couldn't have asked for a better person to work with for my wife and I.HAPPY WITH THE CAR.

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mpronovost

May 9, 2016

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I walked into Key Hyundai not expecting much, or really anything at all. I've been turned down and turned away from at least 6 other dealerships. I was driving a 2011 Infiniti G37 with a $435 car payment and no warranty that was to expensive & with the crazy life factors going on, I could no longer afford. I was stuck in a loan that other dealerships, including where I purchased the car didn't want to touch. They told me that my ONLY option was to voluntarily "repo" the car. Daniel could tell from the moment I sat down that I was beyond stressed out and very anxious. He was so welcoming, and told me to stay positive. People always say that you can't trust car salesmen, but Daniel was SO DIFFERENT! He treated me like I was his own daughter and I can honestly say that I trusted him from the MOMENT that I sat down. I spent all day with him, he pulled every string and bent over backwards to get me out of the situation that I was in. At the end of a VERY LONG DAY, I drove off the lot in a brand new beautiful 2016 Hyundai Sonata with a great warranty! If you're ever in a situation like mine - STAY POSITIVE & GO SEE DANIEL VARGAS!!!!

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august_cheryl

May 9, 2016

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I already owned an Elantra for fourteen years and never had any major problems with it. I knew when I started looking to upgrade of a bigger car I would probable be checking ou the Sonata. I did look around at other car companies, but found Hyundai had the best prices and options around. When I called the Dealership they made an appointment for me to come in. And I am very happy with the Sonata I selected.

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NewHonda

May 9, 2016

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Lizzie Tunstall was very helpful, knowledgeable and ensured everything was perfect. I noticed the was a scratch on the right passenger side mirror and she ordered the paint right away to be painted. Thank you Lizzie Tunstall for your help , I love my new Hyundai Elantra GT

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jdunn30

May 9, 2016

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Everyone was friendly. Very real. Didn't feel like I was just the next sale. You have a great group there. Especially Michael. And Laquan.

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smolina402

May 9, 2016

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On Saturday, I went in thinking I wasn't going to be able to get into a car. From the moment we walked into the doors we was greeted right away. Michael Bennett was extremely helpful in selecting a car the not only fit our needs but also out personal preference we was looking for in a car. He never gave us false hope like most car salesmen tend do. He was upfront with our choices and went beyond to help us get the car I wanted.

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jodihodge0529

May 8, 2016

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Although I was at dealer for over 6 hours, I was treated very professionally. Firas was great. Excellent customer service. I felt right at home and am happy with my purchase!!

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Qater Annada DeLuca

May 7, 2016

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We met with Alan today and he was WONDERFUL!!!!!! He was nice, caring, and very personable. He was amazing and make sure to get us the best deal possible. We also dealt with Andre, who was AWESOME. He helped us get a fantastic deal and kept changing the numbers to make it work for us. We walked out happy. Not only did we get an amazing Sonata Sport, but we also enjoyed the company and service of great people. Moral of story, get your car from this dealership. You will not regret it :)

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Denise DeBrocke

May 7, 2016

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Driving my 2nd car from Key. Best dealership around. Honest and excellent customer service. They made me feel like family. They also sent chocolate chip cookies to my home. Thanks guys.

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marlenegarnett258

May 6, 2016

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it was a wonderful experience. Mike my sales rep was great. I would definitely recommend him to my family membets. Greta dealership. Thanks Micheal Bennet.

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stevesyk2015

May 5, 2016

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Very helpful and approachable. I would recommend him to anyone. He is the best representative. you can have. I would definitely recommend him to anyone.

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Jeremy Susi

May 4, 2016

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Everything was great about my experience except that the system was down on the day that I went to drive the car off the lot, preventing me from getting my new license and registration. I returned two days later and they had everything for me.

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afoster0494

May 2, 2016

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I am very grateful for Key Hyundai! I went to numerous dealers trying to get approved for a car and I finally got the help that I needed thanks to Michael. I went to Key Hyundai three time before I got a car and every time I made sure to ask for Michael because he was less about sales and more about helping me getting a car! Anytime I hear someone is looking at Key Hyundia I always tell them to ask for Michael Bennett because I know how much I appreciated what he did for me!

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audioworks

Apr 29, 2016

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Myself and my mother are repeat customers at Key Hyundai and have always used Alan Rudman as our sales person. He is a pleasure to work with.

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EWB

Apr 28, 2016

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I had a wonderful experience at Key Hyundai of Milford. As a first time car buyer, I was very skeptical and nervous about the car buying process. I can say without a doubt that I am not only beyond happy with my new vehicle purchase, the 2016 Accent, but with the great service provided by Key Hyundai of Milford, especially Scott Vogel. Scott was personable, yet professional, and I HIGHLY recommend him to any car buyer. The moment I met Scott, my nerves were at ease. He was courteous, attentive, patient and informative. It was a joy to work with him, it really was, and I hope he is recognized for a job well done. Scott truly made my car buying experience an excellent one. I would and will refer him to anyone in the car buying market. Thank you so much Scott and Key Hyundai of Milford!

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Nina Ramos

Apr 27, 2016

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I walked into Key Hyundai of Milford, was greeted by Firas Samander. He took me out to test drive a couple of cars. He was very patient with me. He answered all my questions. I needed my monthly payments to fall within my budget and he worked at it to make it happen. Within three hours I had purchased a car. It was easier than what I thought it would be. Thanks Firas. Love my car!

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JHC

Apr 26, 2016

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Key Hyundai of Milford is always very lively and everyone is very friendly. Alan made sure that he understood what we wanted and assured that we were taken care of so that we were happy with our new car! Alan is very personable and truly cares about the customer! Even on his day off he was communicating with me. Manny made the finance and paperwork process effortless. Thank you! I would recommend Key Hyundai of Milford. Thank you Alan for all your assistance with getting our new Hyundai!

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Rebecca Toohey

Apr 24, 2016

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Alan and the staff listened to our needs, made purchasing easy, and had us driving off the lot the same day in the perfect car for us. My husband and I usually do not make quick decisions! After how comfortable Alan made us feel, the lengths at which he went to provide us with top notch service, and the confidence we had with servicing our car only at Key Hyundai, it was a no-brainer. Our 3yr-old son said our new car was "shiny and fast". We agree! Thank you Alan and everyone at Key Hyundai!

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Paul Bronson

Apr 24, 2016

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My third vehicle with Key, each time an upgrade. Maurice is almost family now. Good experience, straight forward salesmanship, work well with poor credit for a fair deal.

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mimi2167

Apr 23, 2016

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The purchase of my Tucsan was the best and most stress free experience ever! The salesman went above and beyond for our total satisfaction! Thanks again

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ebony.lee1

Apr 22, 2016

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John T was a great person. He was patient and kind. He kept my safety in mind and help make this purchase painless. Thanks John

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agepeaches

Apr 22, 2016

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Great service! I will be returning in another decade for a new one, I'm sure. I got everything I wanted in my new Sonata Sport

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jensheldon31

Apr 21, 2016

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This is the 5th vehicle I purchased from Key, and I will say it was the best experience so far. John was very helpful. He answered all of my questions, took time to make sure I was comfortable with the deal, and did not pressure me to make a purchase. I will recommend Key and John Tripodi to my friends.

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Lis

Apr 20, 2016

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I have probably purchased 14 cars over my lifetime. My car was getting up there in years and mileage, and I thought I might need to consider replacing it. I was drawn to the Key Hyundai dealership by randomly hearing Jill's radio commercial, and after learning about her philosophy and mission as a Dealership owner. Mike, my Salesman met me at the door as I entered the Showroom. He was personable and knowledgeable but direct in gathering information and identifying my needs. As the process continued he was also empathetic and understanding of some of my life changing events, and worked diligently to get me in the vehicle of my choice within a budget I could handle. Every step was comfortable and demonstrated competence. Thank you very much Mike, Jill and Key Hyundai!!

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Pete. S

Apr 20, 2016

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First off let me say that all the staff at Key Hyundai deserve a pat on the back they were all running around smiling helping people but I had the pleasure of dealing with Mr. Daniel Vargas and Mr. Anthony Walker they went above and beyond for me. Seriously it was unlike any other dealership I've ever been to. I have horrible credit but i still left with a car Mr. Vargas as well as Mr. Walker sat down gave me my options explained everything to me so i could understand it and when the first rate came back to high for me Mr. Walker did everything he could to find me a better rate and I will be forever grateful to both of those gentlemen. Don't think what you hear in the commercial is fake if you need a car they will get you a car no matter what. All in all I had an awesome experience there!

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Gt46

Apr 20, 2016

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Liz tunstall was very pleasant and professional..place was very clean and everyone professional . And had a great selection of cars and it is true they can get anyone cried it regardless of ur credit problems highly recommended.......

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mojoesderek

Apr 18, 2016

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Overall the service was nothing short of phenomenal. Scott defies the typical car salesman cliches. Very professional and helpful. All in all he is the PRIMARY reason for my fiance and I leasing with Hyundai. He most definitely made the expirience a painless one and I look forward to the opportunity of referring more business to him directly. I can say I look forward to the relationship with Hyundai into the future based on the commitment Scott displayed from the get go. Thank you and I hope he is recognized and valued for his commitment to excellence.

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Dave Miller

Apr 18, 2016

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Lizzie did a great job finding the perfect car for me. She worked really hard to make sure that I was completely satisfied with everything and yes I am very happy. Lizzie is very knowledgeable and her customer service and interpersonal communication skills are impeccable and.I will definitely recommend her to others. Thanks again for a wonderful experience.

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l2000mass

Apr 17, 2016

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This is my 2nd lease with this dealership and found it to be as pleasant as the 1st. Always knowledgeable, friendly and courteous. Would highly recommended key Hyundia of Milford.

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Erika Shields

Apr 16, 2016

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Lizzie Tunstall is a wonderful person, she was very helpful and went above and beyond to help me get the type of car that I wanted.

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elantra

Apr 16, 2016

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Back when you had a dealership in Bridgeport, my wife and I decided to take a look at a Hyundai. We had no idea about anything regarding this new name. We met a salesman by the name of Alan Rudman who was so friendly, professional, and non-pressure that we learned about Hyundai and settled on purchasing a new Sonata. We bought that vehicle because of Alan.Here we are many years later and just want to let you know that during that time we have followed Alan and purchased a new 2007 Tucson, a new 2012 Santa Fe, and just yesterday I picked up a 2017 Elantra. We like to buy Hyundai because we have found it to be a good product. But, more importantly we thoroughly enjoy and respect Alan's personality, knowledge, and opinions about what he sells. At this time I would also like to say that it was a pleasure to meet with Maurice Moody and Manny Gonzalez regarding our recent purchase. They were also exceptional. Also, I originally and mistakenly put my name in on your website just to look around at your vehicles before contacting Alan. Billmary Ortiz called me within 30 seconds. She's fantastic, what great service!Lastly, we have always used your service department for all of our cars. Ryan Pereiras, Larry Plunkett, and Manny ( who we just found out is no longer with you), have always treated us politely, friendly, and with welcome knowledge about our vehicles. They're all wonderful to work with.So, overall after all of these years of purchasing the above vehicles from your dealership, we just wanted you to know how much we trust in your product and staff. But, we always know that the main reason we enjoy dealing with Hyundai is because of Alan Rudman. We always highly recommend him.And by the way, I love my new Elantra! Thanks again Alan!Sincerely,Steve Barbin

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karenlanese

Apr 14, 2016

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Everyone was very nice! I leased a black Tuscon first and then went back to trade it in for a white one. Both times everyone was very helpful. The only thing I wish they could have done was use the deposit, or at least part of the deposit I made on the black Tuscon and put it toward the whute Tuscon. I ended up putting $2000 down on the black one and then had to put another $1500 down on the white one

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toyz3030

Apr 14, 2016

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I love the staff at key hyundai because they are so nice and very professional. They let you know everything you need to know before you leave, and they're dedicated to their clients

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saaunders

Apr 12, 2016

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Experience was overall great! Wasn't pressured into something I did not want. Mike asked me what I wanted and delivered on all aspects. He searched the whole lot to find the car that I described I wanted and doesn't stop until his client is satisfied.

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CJ

Apr 12, 2016

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No one really cares for car shopping, until you actually drive off the lot with your new car. My salesman was Firas. From the moment I got there, I was at ease and felt as though I was at the right place. I didn't consider going any where else. I didn't even think I needed time to reconsider the deals he had shown me. He was patient and very honest about what he believed was best for me but he even took time to show a few other options. He helped me through the entire process and not necessarily concerned himself with getting to the next customer that walked through the door. Awesome service! Awesome experience!Thanks,Corlton

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Jesse Rubinstein

Apr 11, 2016

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Alan Rudman was an awesome help in buying a brand new Hyundai Accent. He provided great customer service and gave me the best possible price for the vehicle. I would recommend the service of Key Hyundai to anyone.

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pepe19469

Apr 10, 2016

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MY SOLUTION ADVISOR WAS VERY FRIENDLY AND SPENT TIME CONVERSING ABOUT THINGS THAT SHOWED HE WAS INTERESTED IN ME. I WOULD RECOMMEND MICHAEL BENNETT TO OTHERS HE IS A CREDIT TO YOUR DEALERSHIP.

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snp102494

Apr 9, 2016

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Michael Bennett was amazing, helping my finance my first car with ease, making sure achieve the best deal Hyundai could offer me, and I couldn't be more satisfied! Thank you

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ceola09

Apr 9, 2016

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Micheal bennett is an wonderful sales agent he's very professional he didn't sell me anything i did not need an most important part he stayed in.my budget price range i love my new car she's my baby can you please tell mike thank you so much i appreciate it .

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vanessa.b.galarza

Apr 6, 2016

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The salesmen was very friendly and understanding of my budget. When my budget could not be met he help me find something in my range that satified me.

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Jen and Ben

Apr 5, 2016

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I got to be honest my husband and I were dreading shopping for a new car. We still own a 2004 Hydundai sonata and well it didn't owe us anything but being 12 years old and having 175,000 miles it was time to get something new or newer. We weren't trading in our car figured we would keep it for our 16 year old as a first car. We went to check out a lease on a 2016 Hyundai Sonata. We needed something to take on our trips for AAU since we have an intense travel schedule North Carolina, DC, etc. etc. Dan really made our experience a great one. He was open honest and direct. He gave us options lease vs buy. Pros vs cons but was always truly concerned with our comfort level and what was best for us and what we wanted. we had an AAU basketball game we had to get our daughter to and he worked with our game time. We were out in 1 and a 1/2 hours had the car ready for us after our game 4pm. Never have I ever got a car in 1 day. Amazing!! There was a bit of a mix up when we came to pick up the car whether it was a certified preowned, but they immediately apologized and made it right with an awesome warranty and lowered my interest rate by 2 points. Dan stated he would order us car mats no charge and 1st oil change on him. So I just need to follow up on the mats and a 2nd key for the car. A week later we get a delivery of chocolate chip cookies as a thank you. I would absolutely recommend this dealership and Dan as your solution expert. Super job!

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bill&jen

Apr 3, 2016

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Professional, low-key salesperson. Courteous,friendly and helpful. The same for the sales , finance and service managers. In fact, everyone with whom I had contact. It's all about the people! Of course, it didn't hurt that I got a nice Hyundai at a good price. I've purchased 5 cars in the last 11 years, and haven't had a bad experience at any dealership. The folks at Key were especially outstanding. I recommend them without reservation.

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lesperances71

Apr 1, 2016

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It was a great experience. I am very happy that I went to Key Hyundai in Milford. I will defiantly recommend this dealership to anyone looking.

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bosox4545

Mar 31, 2016

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Dragos worked hard and long and did a great job for me to walk out the dealership with the car that I wanted. I got the car that I wanted with the features that I wanted with not so great credit. They helped me get financed and out with a new car the same day.

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kayteeja

Mar 31, 2016

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John was extremely professional in his approach and took the time to make sure I got a great deal on the exact model car I was looking for. Definitely will be looking for him again the next time I am in the market for a new car!

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JiaL

Mar 31, 2016

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I had a amazing experience , my salesman was very patient and informative through the whole experience . Many places wanted nothing to do with me because my credit is almost non existent . And as woman having that kind of knowledge going into a car dealer ,especially after being turned down so many times can be very intimidating and discouraging. But they worked with me and got me out of the rust bucket I was driving into a brand new car .

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Amanda C

Mar 30, 2016

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By far the best, easiest, smoothest car purchase. Mike is an excellent sales rep. He was extremely patient with me and went above and beyond to make sure I was happy with my purchase!

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Very HAPPY Customer

Mar 28, 2016

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Going to Key in Milford was a wonderful experience. I was greeted in parking lot before I even entered building! John Tripodi took care of me from beginning to end. He was kind, understanding of my needs and patient with me through the whole process. Helping me choose the ideal model for me, explaining the benefits of my choice, the warranty and service plans, and the best finance option for my budget- John and Manny and Laqwan were all great. My sister has been buying Hyundai's for years! Best cars and best warranty and best service department HANDS DOWN! When I went to buy- she wouldn't let me go anywhere else! I will recommend Key in Milford to everyone !

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Tylerd182

Mar 28, 2016

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Shopping for a new car at Key Hyundai was an excellent decision. I felt no pressure to buy anything, and my salesperson, John Tripodi, was knowledgeable, honest, and sincere. I was treated like an important and valued customer the entire time. I would recommend John and Key Hyundai to anyone shopping looking for an automobile.

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danamarie272762

Mar 28, 2016

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This is my second time buying a car from key. All the salesmen are very professional and helpful. Definitely a great experience buying a car from Key.

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flapmyarmsandflytothemoon

Mar 27, 2016

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Daniel Vargas took the time to make sure that we were 100% satisfied with all aspects of purchasing our SUV from Key Hyundai. He took the time to explain the process from financing, the excellent warranty and future service on the vehicle. Manny Gonzalez took care of the financing and was as professional and personable as Dan Vargas. There was no pressure from anyone in the dealership, and all in all it was a surprisingly pleasant and easy transaction.

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alexis5047

Mar 25, 2016

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Me encanto la atencion de Maher y Daniel Vargas que nos ayudaron a tener nuestro Honda Civic y tambien se le agradece en grande al gerente de ventas de Key Hyundai el cual nos hizo realidad nuestro sueno de tener un carro mas adelantado y economico en combustibles de verdad nos llevamos una satisfaccion enorme nos sentimos como en casa mil gracias de parte mia Juan Gerena y mi esposa Eillen Torres

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adrian.d.ciontut

Mar 24, 2016

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Mike Bennett provided an informative and efficient process. He explained everything thoroughly and took the time to right fit me for the vehicle of my needs. As soon as I drove into the lot, Mike was there to greet me and provided a great and personal experience. I will definitely recommend this dealership to everyone, and I look forward to doing business there in the near future.

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MarieDaMonkey25

Mar 23, 2016

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My car met its maker. And I was doing research online and came across Jill Merriam and Key Hyundai. Her story spoke to me and thought well let's check it out and see what I can afford, not afford etc. When we got there everyone was so nice and welcoming. And a very nice gentleman (dressed in suit and tie) introduced himself and wanted to make sure we were taken care of and also really wanted us to eat pizza!!! Hahaha. Daniel was freaking amazing!!!! Such a great man, so nice and helpful. He is a very honest person which I really appreciated, no bs. Very happy I chose to go there. Thank you Daniel!!!!!!

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ELDIVO

Mar 23, 2016

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LOVE IT THANKS DANIEL VARGAS VERY FATS APPROVALHE WORKED HARD TO GET MY LOAN APPROVEDES EL MEJOR SE LO RECOMIENDO A TODO EL Q NECESITE UN CARRO Y SU CREDITO NO SEA MUY BUENO

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carguy6753

Mar 22, 2016

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Dan was a great person to work with he did for me what no one else could,got me a wonderful new car in a very quick time that i needed very much. I highly advise anyone looking for a new or newer car come see Dan he'll be able to help you out for sure. . . P.S Thanks Dan for all the hard work you've done for me

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Greytuscon

Mar 21, 2016

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This dealership services my car and I mentioned it was getting up there in miles, Ryan recommended I meet Alan and discuss my options. Alan was great, informative, funny, incredibly personable, totally understood my needs and limits. Called me when he got some pre-owned options. He worked with me and I purchased a 2015 Hyundai Tuscon which I absolutely love, I would recommend Alan as a fantastic salesman, maybe taking my daughter back in September to look at a car for her.

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terryanbarrett

Mar 20, 2016

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To make a long story short ! I got my car! 2016!!! Ohhhhhh I'm so in love ! And Maher (the salesmen) was amazing ! It was as if he was waiting for me to go in on Saturday ! I went in there for something used and DROVE out with a 2016 car !!! Everyone was great !

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Mark21

Mar 19, 2016

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Dragos did an excellent job in quickly and efficiently identifying what was important to me in a new vehicle and along with his team, putting together the best possible deal to suit our needs. I would strongly recommend both him and Key Hyundai and am delighted with my new Tucson.

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SharrInc

Mar 18, 2016

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Dragos had greeted me at the door and I immediately felt comfortable working with him. He did all he could to make sure I walked out with the car I wanted, and I couldn't be happier! Thank you

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cjohnson

Mar 17, 2016

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Dan was awesome!!!!!!!!!!!!!!!!!!!!! I felt amazing driving off the lot with such a remarkable vehicle. He made sure it was equipped with everything I asked for ( i.e. bluetooth, 4 cyl., 4 door, temp gadge, etc.) I gave him a price range, he stayed within it and gave me my money's worth. I would recommend Dan to anyone because our interaction felt like more than just a job, he took care of me and I am beyond ecstatic!!!!!!!!!!!!!!!!

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joceerodriguez

Mar 16, 2016

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Everyone is nice and friendly, I had a good experience for buying my first brand new car however I didn't get the chance to actually take the time to think and make sure it was what I wanted. Felt alittle pressured but overall satisfied with my choice

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CassieUConn23

Mar 15, 2016

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I had an amazing experience. I went in owing more than my car was worth, and not having the greatest credit. Mike was very helpful and went above and beyond to help me get rid of my negative equity and get me into a new car. I won't ever go to another dealership. I was made to feel like any other person regardless of my credit. Overall I am extremely happy with my experience and I love my new Elantra.

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ddmaradona

Mar 15, 2016

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Michael Bennett and Francisco Zempoalteca helped me out. Love my red Genesis Coupe. Glad they went to New York to pick it up for me. I like all the features in the car. I love the way the car drives. Love the color. love that it was detailed prior, and filled with gas.

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chynastanley2

Mar 15, 2016

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Scott did a excellent job with gettting my family what we truly need. I was over proud of what I chose to go with Santa Fe.

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roseg1396

Mar 14, 2016

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Drago was good to me when I made my purchase didn't force me into buying it was please to say he was good salesperson I really enjoyed my new car thanks drago

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rscdrummer

Mar 11, 2016

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I have been to many dealers in the past. They all put pressure on me to buy a vehicle and they were not very patient. Kurt Shock was the total opposite. He was very knowledgable and accommodating to my needs. I will make it a point to stop by the dealership and visit him. I give Kurt an A+!!

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kristinagoldbach

Mar 11, 2016

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Leroy was the best sales guy ever. I'm very happy with the whole experience. He was kind and helpful but not too pushy. He really listened. He didn't waste my time trying to sell me something I didn't want. He was very reassuring even though I was anxious about the whole thing.

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gary140

Mar 11, 2016

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Maher showed great Patience with sense of humor with our unsureness and indecision he was very understanding of our needs and lead us to just what we wanted at a good deal

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SJR88

Mar 8, 2016

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Smooth and efficient transition from my prior lease to my new lease. My salesman, Maher Tinawi, was great. He made sure I was truly satisfied with my new car. He paired my phone, contacted Sirius to transfer my contract, set up the tentative date for service, reviewed the reference guide, filled the tank with gas and provided contact information. I highly recommend Maher and Key Hyundai.

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abcsales

Mar 7, 2016

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Appreciate the sales support and follow ups even after the deal was done. Francisco was very helpful through the entire process, accommodating things in order to fit my needs.

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irishstar56

Mar 6, 2016

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3-5-16 I had the pleasure of purchasing a new Hyundai Sonata at Key Hyundai in Milford CT. I cannot say enough --all positive-- about the Salesperson Maher Tinawi. Maher is the perfect person to deal with if you want a pleasant, knowledgeable, patient, no pressure and HONEST --yes I said HONEST--person to guide you thru the process. From the moment I walked in door he was right there taking the greatest of care , answering my questions, my concerns, my crazy worries that it would go wrong. Well, let me tell you , it all went perfect and it was because of Maher that I was at ease till I drove off the lot. It is because of sales people like Maher that Key Hyundai is the success that it is. What you hear about Key Hyundai is all correct. This is the second car I have purchased at this dealership and I will most certainly purchase a 3rd when the time comes. And I can only hope Maher is there when I do make another purchase. I will recommend this dealership to anyone who asks and most certainly I will suggest you walk in the door and ask to work with Maher -- he is the best !! I am looking forward to many many years of great experiences with this dealership and with Maher --- Thank You for making my day !!! You are the best !!

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tmsalm

Mar 6, 2016

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went in to look ,i ended up buying a 2016 Hyundai Elantra.My salesman was Francisco ,he helped very much in obtaining financing and insurance.he did a very good job and for this reason i would highly recommend this dealership and salesman to anybody looking for a car.I also am very impressed with hyundai

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Vicky4356

Mar 5, 2016

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Key Hyundai of Milford is the absolute Best! My dealer, Francisco was extremely helpful throughout the buying process. He presented us with a variety of options that would best fit our financial situation. Gave us sufficient information so that we were well informed and could make mindful decisions. Not once did we feel pressured to buy during our experience. Even after we left with our vehicle, Francisco followed up with a phone call to see how things were going for us. Wonderful customer service! You can't go wrong at Key Hyundai of Milford

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mrhondacrv

Mar 4, 2016

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I had gotten approved from a dealership in Hamden CT , i was all set to pick up my truck on Saturday March 5th , But before i was going to venture out and give a dealership my business that was 45 min from my home I decided to venture into Key Hyundai of Milford CT that is only 10 minuets from my home and keep the business in the neighborhood and see if they could match or beat my existing deal.....As i pulled into their lot i came across a very helpful gentleman by the name of Maher Tinawi whom i found out 20 min later was going to be the dealer i was going to present this offer to...upon introducing ourselves i laid all my cards on the table at this point , what i was buying , how much i was putting down, and what i was trading in and even told him the price i was paying for the suv out the door.......upon careful scrutinizing of my demands and the fact i wanted to challenge him to make me buy a car from him instead he went off and started his journey, now to make a long story short he told me from the word go he would guarantee he could meet or beat the other deal and make my experience a good one and make me feel like family ... Well after a few hours of hurdles from my end HE DIT IT !!!!!!! he put us into a beautiful 1 owner honda crv with everything the other dealers was going to do for me and 100% more me and my wife and daughter could not believe how much Maher and the Key Hyundai crew had gone up and beyond the call of duty, i am a 55 yr old man and let me tell you one thing i was so happy with EVERYTHING i almost started crying when he handed me the keys , i tell ya if you ever need a car thats the place to get it from especially if you ever want a great experience these guys are awesome just like family,, especially Maher Tinawi he was the man ...this man deserves an award

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johncar

Mar 4, 2016

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everyone there was excellent helpful and very friendly. everything was made easy..great experience..we left with no questions..would recommend this dealership to anyone..

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mmarino0

Mar 4, 2016

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Kurt was very helpful with the purchase of my new 2017 Elantra. I went home with my new car that same day. Everyone is so helpful. This is the best experience i ever had purchasing a car. I felt like family .

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robertpage.mha

Mar 4, 2016

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"Found ourselves as a working couple suddenly in need of two cars. Shopped around, heard Jill Merriam's ""Dealer for the People"" motto and decided to take a chance. From the time that we entered the front door on a Thursday night after work, Laqwan, Maurice and Francisco out did themselves, living up to the Key Hyundai motto. In fact, they not only met our car shopping needs, they went above and beyond with answers to all of our questions, tireless reviews of different vehicles, and a willingness to look at various packages based on our needs, budget and wishes. Our only regret is that I didn't discover Key Hyundai sooner."

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awallman

Mar 3, 2016

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When I walked into the dealership I knew immediately that I was in good hands. The staff of key Hyundai of Milford ct made me feel welcomed and helped me every step of the way. This was the best overall experience I have ever had purchasing a car. I would 100% recommend this dealership to anybody!

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gregster22

Mar 3, 2016

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Drago was really helpful to me got a new car thanks drago I really enjoy my new ride and thank you for helping me out with everything

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GMH

Mar 2, 2016

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I have purchased several new and used cars over the years; this was by far the most efficient, pleasant dealership I have ever worked with. My salesperson, Dragos, was very professional and answered any questions I had before I left the building. I would highly recommend Key to anyone I know looking to purchase a vehicle! A very stress free experience! Thank you.

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jeffgritz

Mar 1, 2016

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honest and fair.would recommend to anyone!Daniel was extremely helpful and courteous. we will definitely be coming back to see Daniel at key for our next purchase

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raini4446

Mar 1, 2016

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Reading all the reviews here helped us to make the decision to go to Key Hyundai. We just purchased a 2015 Elantra and leased a 2016 Tuscon this past Saturday, I know, who buys two cars at the same time? The time was right to replace our 16 year old Hondas that served us well. I really didn't know what to expect when you walk into a dealership and tell them that you need two cars and Dan Vargas didn't miss a beat and went right to work. We knew what we wanted and right from the start, Dan was so helpful and accommodating. He helped us chose the right vehicles and worked tirelessly to get us the financing within our budget. Laqwan Butler was a pleasure to work with as well. We can't thank Dan enough for making us feel comfortable with the whole process and for always making sure we were satisfied. Stop by and see Dan. You won't be disappointed.

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Lvd1215

Feb 29, 2016

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We leased our new Tuscon from John T. and it was a great experience! Everything was taken care of in a smooth and stress free way. We are very pleased with our entire experience at Key Hyundai and each person who helped us with our purchase.

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evelyn222

Feb 27, 2016

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I was very pleased with the services and employee lizzie Tunstall very outstanding sales person, helped me with my trade in and getting approved for my new 2016 Hyundai santa fe. She was very helpful and caring person. thank you so much Evelyn Vega

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Slfinnegan

Feb 26, 2016

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After having my front lower control arm fail due to a recall Larry Plunkett and Hyundai motor America assured me any damage would be repaired. They had the car first for 13 days and returned it without test driving it or tightening down the strut and with a broken windshield. Took the car an additional 28 days and have not stood by anything I was told along with the fact that they basically ignored Hyundai Motors instructions all together. Will be meeting with an attorney today. I have also filed complaints with the DMV FTC and Ct Attorney general. If your a woman and know anything about mechanics this is not the dealer for you as the only time anything was done was when I involved my husband. So if you want to be degraded and lied to by all means Key Hyundai is totally the dealer for you. Upon returning the car to me the second time it had clear body damage and in order to stop i have to pump my brakes and they again claim they are not liable or responsible. So i now have a car i cant drive and has been damaged further by them that i owned a total of three months prior to this having bought it with two small shopping cart dents in one door and low mileage and ran very well. Now they say they will buy it from me for 500 blue book is three times that.. really? To resell after you fix all the damage you did for five grand right.

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Tiger123

Feb 25, 2016

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I went in not expecting to buy a car but Lizzie was great she got me approved within minutes I was so happy that she was able to help me with payments to fit my budget I'm so grateful for all her help.

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cciarlo

Feb 25, 2016

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I totaled my car over the weekend, and Dan was able to get me what I wanted, the same day, at a good price. Dan was helpful,knowledgable, and very thorough with the whole process. Manny was very was friendly and helpful too!

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trooper1009

Feb 21, 2016

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The dealership had the product I wanted, was a comfortable, pleasant environment, the sales staff knew their product and ensured all my questioned were answered, and gave me a great deal with no hassle. I would definitely recommend them, and will work with them on my future needs.

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Cris71159

Feb 20, 2016

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From the moment I step into the showroom, I was treated like I was the only one buying a car that day. Liz Tunstall was the very prefect sale person for me. She listen to my needs. She did not try to sale me something that I did not need or want. When it came to getting preapproved, Maurice worked hard to get me the corrected deal. Rami and Manny took there time explaining to me about my options for payments, warranty, and if I had questions they were both there to listen and answer the question clearly. I have and will recommend this dealership in a heartbeat. Thank you all ,

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Weallwegot88

Feb 18, 2016

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Mr. Firas Samander was very friendly and very professional he helped my mother get the car she wanted today and Will recommend anyone who's looking for a car to come to your dealership today was a very good day and my mother was very satisfied.

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Joseramos95

Feb 18, 2016

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My experience with Mr. Vargas started out about a year ago to when my sister was purchasing her car and I was only a visitor. Not only did I see how good he worked with her, but he made me, the visitor, feel extra welcomed as well. After seeing the amazing customer service he's shown, I decided to keep him in mind for when I purchase my first vehicle, and well now here I am. A year later and I still couldn't forget to come back and have him help me chose my first car and receive the best deals because of how well I was welcomed and treated when I first met him. I explained to him that I'm a part time worker and a full time student, and he worked restlessly in trying to come up with numbers that can fit my budget. After non stop searching I finally ended up getting a better deal then what I expected with coverage that was out of this world. I definitely recommend him to everyone because customer service like the one I was shown yesterday by Mr. Vargas doesn't happen too often. He will literally go out of his way and try all that he can to make the best deal possible for you and he will work with you. Whether if your planning on buying a car or even just want to take a look around, he is definitely the man to see in my opinion. This was true customer service like no other.

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Bellegarde

Feb 17, 2016

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Didn't expect to buy on the day we did. They had the vehicle we wanted and worked with us on price. Dan was a straight shooter and a pleasure to work with.

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TKnight

Feb 17, 2016

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My fiance and I visited the dealership looking to get into a pre owned vehicle. We both thought with our credit not being the greatest, it was our only option. Lizzie Tunstall was great in assisting us with our purchase. Not only did we get a car, but a brand new car. I never owned a brand new car ever and always thought it was out of my league. My fiance and I were very excited and very happy with our purchase! Our expectations were exceeded by Lizzie. She did everything in her power to make it happen. Again, we really couldn't be more happy with our purchase. The staff there was very helpful and welcoming. The waiting area was comfortable. I've been referring them as the go to place for great cars as well as their service.

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QMC1978

Feb 17, 2016

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I NEEDED A CAR SINCE MY HONDA WAS REACHING NEARLY 200,000 MILES. I DID NOT HAVE THE BEST CREDIT SO I WASN'T EXPECTING MUCH AT ALL, IN FACT I WANTED TO LEAVE IN THE MIDDLE OF IT ALL BECAUSE I STARTED GETTING ANXIETY AND FEARED THE NO REJECTION EVERYONE HATES. MR. VARGAS CALMED ME DOWN AND DID NOT PUT ANY PRESSURE ON ME WHATSOEVER. I CALMED DOWN AND CONTINUED WITH THE PROCESS. MY FIRST QUOTE CAME BACK WHERE I WANTED TO RUN (MIND YOU I WAS TRADING MY CAR) HE WORKED TIRELESSLY FOR ME AND WAS ABLE TO ACHIEVE A DECENT MONTHLY PAYMENT, AND IT WAS A 2015 CAR WITH LOW MILES. WOW WHAT A SURPRISE FOR ME THAT WAS. THOUGH I WAS VERY VERY SAD PARTING WITH MY HONDA CAUSE WE HAVE BEEN THROUGH SO MUCH, I WAS IN CLOUD ECSTASY DRIVING AWAY WITH THE NEW CAR. HE REALLY WORKED VERY HARD TO GET ME WHAT WAS NEEDED. IN FACT WE CLOSED DOWN THE PLACE. IF YOU WANT TO BUY A CAR OR EVEN JUST LOOKING PLEASE SEE MR. VARGAS HE WILL WORK TIRELESS FOR YOU UNTIL YOU GET WHAT YOU CAN AFFORD AND WHAT IS NEEDED. I DO PLAN COMING BACK IN A YEAR TO UPGRADE AND I DO INDEED HOPE MR. VARGAS IS THERE TO ASSIST ME AGAIN, JUST MAYBE A LITTLE EARLIER SO HE DOESN'T HAVE TO CLOSE DOWN SHOP. :-) WONDERFUL PEOPLE AND SERVICE WOULD RECOMMEND TO ANYONE, ESPECIALLY HIGH ANXIETY/PANIC ATTACK FELLOW COMRADES WHO LIKE ME DREAD THE NO REJECTION. I GUESS THEY REALLY ARE THE DEALER FOR THE PEOPLE AFTER ALL. TWO THUMBS UP INDEED. THANK YOU GUYS SO MUCH FOR EVERYTHING ESPECIALLY MR. VARGAS.

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DHIBSON11

Feb 16, 2016

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Firas was exvellent. He was very friendly and looked out for my best interest for my family. I will definitely recommend him to friends of mine looking for a car.

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stephorton21

Feb 16, 2016

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I had the best experience at Key Hyundai. Jose Muniz was amazing at helping be getting into a brand new car that is safe for me and more eco friendly. He was able let me drive home with the new car that same day. He helped me how to work the blue tooth, XM radio, and all the little features in the car. I am very pleased with everything that have done and will recommend my friends and family to Jose Muiz.

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megaman2088

Feb 15, 2016

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Daniel Vargas was totally understanding and went to the mat with what I wanted. Answered all my questions and was well informed with product i was trying to buy. Very good sales man i would buy a car from him again.

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hmb3223

Feb 15, 2016

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We were recently back at Key Hyundai to purchase our third vehicle from this dealership.Our sales person, Alan Rudman, found the car we were looking for at the price we were looking for.A traffic accident 2 days after picking up the car, and totalling the vehicle, had us back at Key Hyundai a couple of weeks later.Alan and sales manager Maurice worked with us to get an even better car at an even better price.Nothing but good things to say about Key Hyundai.

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LLFRITZ1

Feb 9, 2016

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I have leased three vehicles from Key Hyundai in Milford. Everyone I have dealt with has been professional, pleasant, and good to work with. I have enjoyed each experience.

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JENA.CONTE

Feb 9, 2016

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Key Hyundai is THE place to buy a car. My second purchase here and would gladly come back again and again. I was greeted right away and I was impressed with the professional attitude of my salesperson as well as other employees who were friendly. The process was smooth and swift. Will be back again!

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VICDIAZZ

Feb 9, 2016

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Awesome experience thank you. I would like to thank Scott Volgel for helping me through this decision. My experience there a key hyundai was remarkable. Thank you all for a pleasant experience.

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Bill Bennett

Feb 9, 2016

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This dealer is great. This is my 5th Hyundai. The staff is not pushy. Helps get you in a car with the options you want for a price as close to your budget as possible. Great to work with.

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ORDWAYS

Feb 8, 2016

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There's really nothing to say...we had such a wonderful experience at your dealership and with John Tripodi as our amazing Salesman...we WILL be back! Thank you! :-)

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Ajnuraxagi

Feb 6, 2016

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Amazing service let us start with that! I pulled in a '05 Kia Optima and left in a '16 hyundai Tucson. As soon as I pulled out in front of the dealership I was greated by Mr. Maher he reassured me that I had gone to the right place! Sat inside and he asked me what I wanted. I told him that I was only interested in one specific vehicle. He then proceeded me what I look for in a vehicle and the colors that I liked. He then told me he would pick something out for me based on my needs. Low and behold he brought out the most beautiful vehicle I have ever seen or could dream of. Staff started on the credit process as I went to test drive my vehicle. Everyone was very reassuring as I was nervous about my average credit but no astablishment. Everyone really worked hard to get me a good deal and for that I appreciate them! I have been turned down by different dealers but not at this place. I recommend everyone and anyone that is looking for a vehicle new or used. These people were very professional and reassuring. Totally recommend this place to anyone!!! Thank you all so much I could seriously write sentences upon sentences explaining why anyone should choose this place but when it comes down to it this dealership does not blind side you with anything and works with you until you are completely satisfied. And for everyone that is unsure on who to choose to work for you-hands down choose Maher. He is beyond professional and will fight tooth and nail to choose what is best for you and your situation!!!! Thank you Key Hyundai for making my first new car purchase amazing!:)

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jones, stella70

Feb 4, 2016

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I came into Hyundai looking to purchase a vehicle and Daniel Vargas was my salesman. I found him to be extremely helpful and patient, not pushy. I was extremely impressed with his honesty and diligence. I felt blessed to have him as my salesman.

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amanda tesla

Feb 3, 2016

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Alan Rudman is such an amazing sales man and even an amazing coworker. When I first started working at Key Hyundai he helped me get out of my 2012 Kia Sportage and into a nicer newer 2015 Hyundai Elantra. I was in love with the car although I didnt really drive it, until now. Just over a week ago my fiance came in and worked with Alan again and was sold on a 2016 Hyundai Elantra. He loves the vehicle because he can call it his. Alan is such a wonderful person inside in out. I love his conversations and how he treats his customers. He goes out of his way to make customers happy, he sure did for me and I appreciate everything he has done for my fiance and I to get into nicer newer vehicles. He always checks up, and lets us know to call him if anything happens. He is truly the best !! Also Anthony, Laqwan, Maurice and Manny were amazing with everything in this car buying experience.I am grateful for the service I had as a car buyer at Key Hyundai and I am more grateful for being a part of the Key Hyundai Team.

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miles.stone

Feb 2, 2016

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Dan Vargas made my experience at Key Hyundai of Milford very positive, especially considering this was my first time buying a car. My first impression of Dan was that he was very personable, as he greeted me and my family with a handshake and a smile. Throughout the day, this impression was proven correct. Dan wasn't trying to make a sale, he was trying to make my first car-buying experience comfortable - and he succeeded. He wasn't pushing deals and he gave me plenty of time to discuss the decision with my parents. He was honest and up-front, something I respected. My parents were very impressed with Dan. This was the first and only dealership of the day. The first car Dan showed me was the first car we test-drove; I was certain that this was the car I wanted. I would recommend this dealership to anyone, and I would highly recommend Dan as the salesman!

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amhandyman

Feb 2, 2016

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Everyone was very friendly and very helpful. We are very happy with our purchase. We will defiantly recommend Key Hyundai of Milford to friends and family. We appreciate all the work and effort all the employees made. Thank you so much.

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LDELISSER71

Feb 2, 2016

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Never thought we will walk out with the brand new car, but the team made it happen! We receive 10 years bumper to bumper warranty and 2 sets of tires. Nothing can beat that!!

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Jackson13

Feb 2, 2016

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I did not know exactly what I wanted but dragos help me figure it out, left with a newer car the same day at a great price.

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joy9309

Feb 1, 2016

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I came in with credit issues and walled out with a new car. Mike was great and very kind I will send him more business thanks mike

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liz Tunstall

Feb 1, 2016

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My name is David brown I was searching for a car and I had bad credit so I was listening to the radio about key hyundai dealer for the people well they where right I had the best of spirits ever I talk to a wonderful sales lady her name was liz Tunstall and she did everything just right what a great team of people working at key hyundai I will be recommending to all of my friends if you need a car key hyundai is the place to go and thank you again liz Tunstall great job

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DavidZ&Nic

Feb 1, 2016

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Mike Bennett, went above and beyond our expectations from a car salesman. We were jammed up pretty good with non-existent credit. I went in expecting to be turned away, thankfully that was not the case. Mike has gained a customer for life in me. At no point did Mike attempt to "sell" us a car. We told him what we were looking for and he did more than accommodate us. Thank you very much Mike

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satisfied customer

Feb 1, 2016

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Told the sales person what I wanted, monthly payments and for how long, in no time I had the keys of the perfect car for me. too easy, thank you Dragos(my sales person).

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Teresaann

Feb 1, 2016

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Key Hyundai made my experience as convenient for me as I could have asked for. From the initial greeting to finding a great car for my personal needs, they ensured the best customer experience possible. Francisco was pleasant, personable and made sure I was taken care of from start to finish. Thanks Key Hyundai! You guys are fabulous!

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stephie_marie

Feb 1, 2016

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Dragos made my car buying experience quick, painless and stress free. He worked hard to help me buy my first brand new car at a price I could afford.

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saitorres

Feb 1, 2016

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I went in to trade my car in for a more affordable one. I received a great price for my trade in, whereas other dealership offered me much less. Drago provided excellent service. He really went far and beyond to acomadate my needs. The manager was vey help full also. I highly recommend key Hyundai and drago if your looking to purchase a car.. An overall great experience.

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Thomas connelly

Jan 31, 2016

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Great dealer ship Scott was awesome to us I'm going to send family members here. Thank you Scott for all you did for us. My dauther will be needing a car soon so I will be bring her here for sure

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WEBB0515

Jan 29, 2016

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alan rudman is an amazing sales man and makes you feel like you have known him for years and really goes out of his way to help you and make sure you are happy.

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LOGANALEXANDERJOHNSON

Jan 28, 2016

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I had a great experience at Key Hyundai of Milford! John Tripodi helped me with my new lease. He was kind, professional, and treated me like a friend. I felt like I could trust him. I came into Key Hyundai at the end of the business day. All the team members who worked with me happily stayed late to make sure I was taken care of and completely satisfied. I appreciated their dedication and hard work.

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JBARANSKY17

Jan 25, 2016

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Francisco was very helpful and polite. He is an excellent sales person. My fiance and I are very happy we did business with him. He mad buying a new car so easy and stress free.

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Edreardon86

Jan 25, 2016

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When I first arrived at the dealership I was greeted with a warm smile and a hearty hello. Lizzie and the team made me and my family feel extremely comfortable. Lizzie did everything to ensure that we would leave with a car that we were happy with. This experience was very stress free.

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STEPHANIE_BERNADEL

Jan 25, 2016

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i had a great experience at key hyunda. Firas was a great salesperson and was making the process of getting a new care non stressful and easy

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RGARCIAPEA71HCTC

Jan 19, 2016

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Maurice Moody is a great guy, and I usually share his name with others. He sold me my first two Hyundai cars and arranged for the purchase of the third.

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spigan1

Jan 18, 2016

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Just purchased my second car from this dealership- great staff and products! The sales people were very accommodating and no pressure. Daniel was a very great help to me.

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Bosslady203

Jan 13, 2016

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I am one of the hardest customers to please since I work in customer service. John found a car that fit my needs and my lifestyle. The whole process was smooth and hassle free. Everyone was attentive, friendly and professional. I will absolutely recommend Key Hyunday. Thank you John for being patient, caring, taking the time to listen and making sure that I was happy with my new 2016 Veloster. I absolutely love it!!!

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Michal,ciesla1979

Jan 13, 2016

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Mike Bennett is awesome guy. I just go there to check, if I can be approved for loan, after 2 hrs I took my new car home. Fast , professional and simple

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TROMBILUS5

Jan 13, 2016

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I was very happy the way I was treated during my negotiation for a new lease. I chose to come here over the Fairfield location and was very satisfied at my switch.

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LMS

Jan 12, 2016

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Everyone was friendly and professional. No one was pushy just every helpful. I would highly recommend anyone to purchase a car from Liz Tunstall at Key.

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Darknqueen

Jan 12, 2016

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As soon as I entered the facility I was treated with friendly and professional service; the transaction was very smooth. I got to test drive a couple of vehicles. The sales person was not pushy and actually was able to help narrow down my opinions. I'm very happy I chose Key and would highly recommend them to anyone looking to purchase a car with no hassle. Thank you Maher for helping me find my Veloster

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glocan10

Jan 11, 2016

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I couldn't have said it better DITTO! Alan for president.....awesome. My Chevy Blazer, after 17 yrs of driving me everywhere literally was no longer a safe or reliable option.

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gman

Jan 11, 2016

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Alan was great! He found the exact car that I was looking for, and at a price that I could afford. My son also purchased a car off of Alan 2 weeks earlier. I know that I made a great decision buying from Alan.

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Matthew2013

Jan 9, 2016

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My wife and I had always heard the commercials on the radio for Jill Merrian. It just so happens that we were in the area looking at furniture. It was by far the best decision we ever made to go and visit the dealership. All the people there are just extremely friendly and not pushy at all. We were greeted by Frias and he took us inside and we saw the way they do business. Normally when you go to the dealership to look at a car you drive it only to find out at the car you looked at was way out of your price range. The way they do business in my mind I think is great. You go inside you discuss what you want to pay what you want your payments to be and then the magic happens. Frias grabed the keys to four different cars and said all of these cars are within the price that you told us. And all the cars he showed us were of great quality and almost fully loaded. I can't say enough good things about the dealership. But both my wife and I do wish we went there sooner because of all of her the commercial we finally went in there and as you said before it was the best decision we ever made. Thank you again for all your wonderful service I can now be happy knowing that my wife is driving safe in a new car. Thank you Sincerely Christopher and Amanda Criscuolo

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SESIOMMR

Jan 8, 2016

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Daniel Vargas helped me select my vechile. He was very honest with me and upfront my family. He was very welcoming and just all around a good person to do buisness with. Made my experience there a very pleasant one and i look forward to doing more buisness with the team at keycars in the future!

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m.pope052313

Jan 8, 2016

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Was forced into buying a new car for my family and I and was extremely nervous and honestly lost I didn't have a clue at all about buying a car! Everyone at key were wonderful and Firas was extremely helpful and did everything g he could to get me in the price range I could afford! He explained things to me in terms I could understand and really tried to help me make the best decision on a car that would benefit my family and i. He was very patient and friendly after a little while it didn't feel like I was buying from a stranger it felt like I was buying from a friend. I would definitely recommend key Hyundai and firas to anyone looking to purchase a new or used car. I'm absolutely in love with my new car ?

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Matthew2013

Jan 7, 2016

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My wife and I had happened to always hear the commercials for Jill Merrian on the radio. We happen to be in the area looking at furniture when we heard the commercial come on the radio again and we thought we would stop in there because we were in the area. It was by far the best decision we've ever made. The people there are so friendly they are not pushy at all and they are willing to help you in anyway they can. Our sales managers name was Firas. Normally when you buy a car you look around and see what you like and then drive it. Only to find out that the car that you looked at was way out of your price range. The method they have I think in my My mind the best I've ever seen. In our case we walked inside went over what we wanted to put down and what we want our payments to be per month. With that said he then went inside grab keys to four different cars. And he said all of these cars are in your price range so which ever one you drive will be one that you be able to buy. And these were not Low end cars every one of the cars that they showed us was of great quality and almost fully loaded. The car that we happen to purchase with a 2013 Kia Optima EX. He came to us first with the price and we had said is there anyway we can get the price a little in their style they went away and came back with a price that we are more than happy with it. The next day following we had gotten a service call to find out how we enjoyed the car it was more than I ever expected from a dealer then on top of that for days after the purchase of the car we got a delivery of cookies in the mail courtesy of key Hyundai. We also got a letter from Jill MERRIAN herself thanking us for the purchase of the car. Now whenever I hear the commercial for Jill Merrian on the radio all I can do is smile and say thank you KEY HYUNDAI. Thank you again Sincerely Christopher and Amanda Criscuolo.

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STEPHANIERODRIGUEZ2530

Jan 5, 2016

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Happy with my purchase and the quality of service. I would recommend this dealership to family and friends. Friendly staff and happy with the ease of the whole process.

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CFORTIN0

Jan 5, 2016

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I had an excellent experience at your dealership, everyone went out of there way to make me feel comfortable. My salesman was very attentive to my needs, and explained everything in terms I could understand.

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KarenD

Jan 3, 2016

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I went in on the last day of the year and they were so busy but still hoping to close early. But Liz Tunstall was so helpful and patient and she stayed there with me until 5pm to make sure that I drove off in my new car which I love! There were only 2 employees and myself left at the end of the day but they did not make me fell bad at all for keeping them late on New year's Eve day. And I was pleasantly surprised with the financing that I received. Overall great experience!

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JLORISOARES

Dec 31, 2015

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I have been a Hyundai driver for years, my first car was an Excel! I loved that little car and drove it until it died at over 200000 miles. Then I bought a Sonata; and OH WOW was I driving in heaven. My second Hyundai was in my hands for close to 150000 miles before I turned it in for an Ezera. Now that was not so easy because I was in love with that car, it went through a lot, I handed it over to my sister who continued to drive it before handing it over to my brother at over 200000 miles. He fixed it up for another couple of thousand miles before handing it over to his son, who I think is still driving it. My disappointment happened this year when my Ezera needed a transmission. Of course your service department is top notch and worked with me on it. But by the end of the year the engine light came on and I felt it was time my 2006 Hyundai Ezera with 140000 miles was done. I walked into the dealership with no money down, with only hopes and dreams of walking away with another Hyundai, because this was a terrible year, everything that could happen this year that was bad did happen, it started slowly, the washer and dryer went, then the stove died, then the refrigerator refused to get cold, the front step moved dangerously away from the house and needed to be replaced, and lastly the furnace died, and I needed to put in a driveway. All the money I had saved went with the replacements of items needed for me and my family to function. But 2015 was not finished with me yet, the engine light came on for my Ezera. I was out of money. When I walked into Key Hyundai, determined to buy a car with no money and only my history of good credit, you all worked with me. Saved my pride. I walked out with a smile on my face and a new car. Thanks to all of you who worked with me, I'm terrible at names and had to rely on my sister for most of the names. An Rob, who decided to not take his break and who help me with purchasing my car I can not thank him enough, for the time he spent with me as we decided on the car I wanted, for the phone calls to see if everything was going well after I bought it, to ensure that me and the car were still driving with out any problems. I LOVE MY HYUNDAI! thank you all....J. Lorraine Soares and family

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BARRIOS.EDDIE

Dec 30, 2015

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To whom this may concern:I'd like to compliment one of your employees, Scott Vogel, for the excellent service he provided me last week. Mr. Vogel turned a stressful, frustrating situation into a fun process. I was ready to sign with another dealer but I did not go that route. It was all due to Scott and his great customer service. His professionalism and knowledge quickly exceeded my expectations.Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Key Hyundai for years to come.Sincerely,

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JONES.STACH

Dec 30, 2015

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Service was great all employees were helpful.very courteous and pleasant...would recommend and would by again.took time didn't rush and very patient...love the car..thank you...very happy

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MSWAN64

Dec 30, 2015

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Great staff and very helpful. recommend everyone to come to this place. Reliable, very sufficient. Affordable. Great selection of vehicles. Will go here for my next vehicle.

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LUZOCASIO33

Dec 29, 2015

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Good communication with dealership, Fast, Friendly, No games !!! will recommend to my family membersthanks Jill Merriam and Firas Because of his great knowledge about the product strongly convinced us to get a new Elentra. Everything he said about the car is absolutely correct and made scene and of course I love my new car because it drives smooth. Thanks for the help Firas, I wish him best of luck for his bright future with Key Hyundai. Thank's from Luz Ocasio and Hernan Gonzalez

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MARY1711

Dec 28, 2015

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Love this dealership everyone is so nice here and helpful. Will definitely buy from this dealership again. Next time we will be coming for our third Hyundai. Thank you

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ZAIRAMATIAS77

Dec 26, 2015

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I couldn't ask for a better sales man. Michael was on point with all his answers. Customer service was amazing. Never felt such kindness when purchasing a car.

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SLROBERTS1

Dec 26, 2015

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I had to bring my Sonata in for an engine issue. Found out it was my transmission and was going to cost more than the car was worth to fix. Decided to trade in that day. My service was immediate! I explained my issue, was presented a few options within my price/payment range and I left with my new Tuscon. In addition to that, I had my 4 year old with me and they helped keep her busy throughout the process. Thanks!

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jills

Dec 24, 2015

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I went in on Saturday afternoon and saw Maher. I left with my brand new car the same day even though they were closing early for a holiday party. Maher took care of everything, I had nothing to do but sign. This is the place to go if you seriously want to leave with a car.

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usedCarBuyingGuy

Dec 23, 2015

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Kurt found the right car for me - He helped work through the long process of negotiation and closing the deal. Kurt maintained a professional manner working through my many questions and concerns. As a matter of fact, he also gave me a ride home :DThanks, Kurt.

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FAZIA0560

Dec 23, 2015

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Very professional,great performance,help me greatly in choosing a car!!! As we walk through the door of Key Hyundai of Milford,everyone was courteous and nice,I would recommend Key Hyundai of Milford to anyone who's looking for a straight forward deal when buying a car!!! Great job guys and thank you!!!

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EVANEPPS2001

Dec 22, 2015

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Scott was friendly, knowledgeable and not pushy. He know what my budget was and made the numbers work. He knew my credit issues and did what he needed to to get me into a brand new car.

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CHRISKELLY30

Dec 22, 2015

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I would consider coming back in the future to purchase another new car for the next teenager. I asked that the salesman not xxxxxxxx me in any way and he did not. We got straight down to business with my needs and wants. Mike even came back on his day off to finalize the purchase...not that say's volumes to me. I would work with him again next time a car is needed. Thank's Mike!!!

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HEKTOR_HMDRS

Dec 21, 2015

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It was so easy to find a car that fit my family needs and I definitely will be back.Francisco made sure our needs were met and it was a very comfortable setting

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SUSANM2250

Dec 20, 2015

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I already told you I felt I got charged too much on monthly payment on TV the car is 199.00 a month 365 a big jump I only had 5 payments left on my car that I lease that a big jump

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JYNE.DANIELS

Dec 20, 2015

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I went in and told Fransisco what I needed in a car and within 3 days he had got me into a new car. Great service.

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SHAQUETTAD26

Dec 17, 2015

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I had a great experience at Key Hyundai. I am in love with my new car. Rob was a great sale man and did a great job helping me find the perfect car.

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HILARY1088

Dec 16, 2015

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My transaction took 5 hours. 5 hours! I was told the wrong information about the car I thought they were taking for a trade in (they did not). I was told I would receive monies owed to me a few days after my transaction (which was on a Saturday), this did not happened. Phone calls were never returned, I feel as though I was tricked into purchasing a car from Key Hyundai.

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ACHERNAK

Dec 14, 2015

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Kurt was our sales person, he was a pleasure to work with and made shopping for a new car as easy as it could be

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1sttimehyundaiowners

Dec 14, 2015

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Kurt was our salesperson and made the car buying a far more pleasant experience and it was much appreciated!!! Kurt was reccomended to us and we would not hesitate to reccomend him or Key Hyundai. Its nice to walk into a place of business where customer service comes across so strongly.

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BG in CT

Dec 12, 2015

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We came to Key Hyundai and Lizzie took care of us. The process was thorough and enjoyable. We found the car that we wanted and they worked hard to arrange financing. Thank you!

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sonatamatt1

Dec 12, 2015

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Walk in and out with a very nice car in a few hours. Nice people to deal with. The price was great and the car also runs great.

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NOEL.BURKE

Dec 10, 2015

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Really thought Bluelink was included in this - it's not... and I'm not happy about that.Also insisted on keeping the price at <$425. It was NOT... coming in at $456/mos... and I'm not happy about that either.

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Kerri123

Dec 7, 2015

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This dealer and especially the salesman, Alan Rudman, are the best. Just bought my third car from them and it was top notch. I got there at 1130 and by 2 I was driving off the lot with my new car. Fastest car buying experience ever. If you need a new or used car, good credit or bad, you MUST go to Key and see Alan. If you don't, you will regret it. Their service guys are great too. Ryan is the best. My oldest car is 3 years old and I have never had any problems. I keep up with the recommended service and all 3 cars run great. Hyundai is a great product. Thank you Key and Alan for taking such good care of me.

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BARRY1838

Dec 6, 2015

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WENT IN WITH A FEW QUESTIONS ON A LEASE. WALKED AWAY WITH 2016 TUCSON. WAS NOT EXPECTING TO DO THAT. OUR SALESPERSON FIRAS WENT WAY ABOVE AND BEOND TO GET THIS DEAL DONE. PAPERWORK DONE IN MINUTES WITH MANNY. IT WASA MADE SEEMLESS FROM THE MOMENT THAT WE WALKED IN THE DOOR TO LEAVING WITH THE TRUCK.THANKYOU SO MUCH FIRAS

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loveemandyy

Dec 3, 2015

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My dealer was Firas Samander and he made my first experience with Key Hyundai wonderful. I was NOT expecting to leave with a brand new car. I walked in asking about some leasing questions to later finding out my credit was great and the payments were manageable which allowed me to leave satisfied and worry free with a 2016 Tucson! Thank you Firas!

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Jean Z.

Dec 1, 2015

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Went in to test drive and left with a new car thanks to Kurt who listened to me and met my needs. He also gave me an excellent trade in deal on the Hyundai I turned in. I am a repeat buyer of Key and would most definitely go back again and I recommend Kurt if you are looking for excellent attention and service. Jean Zdanowski

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Weirdugetdat1$

Dec 1, 2015

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I had a wonderful experience with Kirt Schock. He was professional, courteous, and very knowledgeable about the car business. I felt very confident that I would find a reliable car that day. Kirt also treated me like a human being and not just another casefile number which is rare in salesmanship these days. I would recommen key Hyundai of Milford to any of my coworkers, friends, or family members.

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Sjcars123

Nov 30, 2015

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Key Hyndai is an excellent dealership with a courteous and capable staff. I bought two cars within a week. Both times I worked with the same salesman Kurt. Kurt was both friendly and courteous. He was meticulous in making sure he had all of the details to find the right cars for my wife and I and both times he matched us with exactly what we were looking for. When it came time to negotiate we also worked with Anthony who was also friendly and courteous. Both Kurt and Anthony were fair and reasonable and we were easily able to come to a price that we were happy with. At that point we were walked through the purchasing process first by Manny (car 1) and then by Rami (car 2) who again were friendly and courteous in walking us through the process as easily as possible while giving us clear and concise information.Overall I am beyond satisfied with the experience and thankful for the excellent work that Kurt and Anthony gave in helping my wife and I find our perfect cars and to Manny and Rami for helping us through the purchasing process. The next time I am in need of a new car I will know exactly where to go!

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jimbo1064

Nov 30, 2015

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My salesperson Scott Vogel was great. Scott was very knowledgeable and answered all my questions about the 2015 Santa Fe I purchased. Scott was able to work the numbers and got the best deal for possible and got me top dollar on my trade in. Overall the experience of buying my Hyundai was awesome. I have already recommended Key Hyundai and Scott to some of my friends.

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donna42

Nov 29, 2015

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My salesperson, Firas Samander was friendly, courteous and very knowledgeable. I was actually just looking, not really sure what kind of deal I would be able to get within my budget. I was pleasantly surprised and very happy with the deal Firas worked out for me. He also kept his word and called me back the next day as he said h would with an answer to a question I had.Great complete service and I would definitely recommend them and recommend Firas. He is an asset to the dealership.

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Velostar lover

Nov 29, 2015

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I had a great experience. Love my new car. I visited the Honda dealership in Milford before I came here and wasnt given a warm welcome nor did I feel that they really wanted/needed my business. I would highly recommend people to go tip this dealership.

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ORONDEJEFFERSON

Nov 26, 2015

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Had a great experience. Love my new car and the deal i was offered on it. I would highly recommend people to go tip this dealership. Especially to talk to Scott

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joe142

Nov 26, 2015

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very happy sales women was a littte,wanted me to loke at more than one,handled things proffesionely,forgot her name mabe izzy.very happy so far 397 miles runs like new.,

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tdiaz315

Nov 25, 2015

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This is one of the best dealerships i have ever been in, also the staff are very good with the customers. Customer services is great

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STROKEDFEB152013

Nov 23, 2015

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The staff was very friendly and went above and beyond to ensure all our needs were met. Our salesperson Firas was great! We were very satisfied with this dealership.

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MORGANMSMSA

Nov 23, 2015

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Scott Vogul at Key Hyundai of Milford is the best. He helped me pick a car that met my functional needs within my price range. He is amazing and will work with you. I never even thought I'd be eligible for a 2016 but Scott made it happen.

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PATRICIA.DECESARE

Nov 21, 2015

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Too long to agree on a price which was very off putting. Otherwise very personable and pleasant experience. The Dealership staff are pleasant as well.

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Lakeya.knight

Nov 21, 2015

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From the moment we walked in we felt welcomed. The solution provider that assisted us name is Liz Tunstsall. This was the best buying experience for a vehicle. Liz really helped us get into a safe reliable vehicle for a low price that fit our budget. I will forever reflect on the great service we received at Key Hyundai of Milford CT. This dealership will be the dealership my family and friends will use moving forward. Thank you Liz and Key Hyundai, you guys really restored our confidence with purchasing a car.Carl and Lakeya

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APTRENTERJOHN

Nov 19, 2015

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For a first time car buyer my experience was amazing the staff was great helped in watching my 2 children while I did paperwork and talked

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ANDREAKEENAN82

Nov 18, 2015

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Was an absolute pleasure to do business with Key Hyundai. This is my first foreign car, and I am completly satisfied with it! I will recommend them highly to anyone looking to purchase a new/used vehicle.

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TERRELLGOFORTH

Nov 18, 2015

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The whole car buying experience was different for me. I was able to see my options and choose what I liked which made me happy everyone was exceptionally nice. My only issue was the bank process which was expected.

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pebe0828

Nov 14, 2015

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I came to Key not knowing what I was going to be able to get because of a short sale on my house and a bad credit rating. I told Alan what I was able to afford for a down payment and monthly payments and asked what he thought he would be able to sell me - thinking a $5000 - $6000 older car. After working with Maurice for a few minutes, he came back over to me and asked what I thought about getting into a new car. I just about cried, I ended up getting a 2013 Sonata which I LOVE. I am so happy with my purchase and thrilled that I was able to get a nice, new, reliable and safe car. Alan was my silver lining on a bad week. Would recommend him to any of my friends o family. He was personable and a pleasure to deal with.

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MUCCI.NICOLE26

Nov 13, 2015

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I walked in there knowing exactly what I wanted. Mike helped me locate my car. We immediately test drove it. It is my dream car and I'm super happy with it. Mike was a great sales person who was very informative and helpful! He made me feel very comfortable and wasn't pushy like some sales people can be. I'm very pleased with this dealership and I will be back for all my car needs!!

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TINABUGLAW

Nov 11, 2015

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This is my sixth Hyundai. I currently own a Hyundai Elantra and Santa Fe. My last two vehicles lasted 250,000 miles and 182,000 miles. I referredmy aunts, grandmother and mother and all of them purchased Hyundai vehicles, although they were purchased in different locations due to location of their residences. I will be a customer for life.

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MELITEM

Nov 8, 2015

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I purchased my Hyundai Tucson in October and love it. I would recommend Key Hyundai of Milford to anyone. Staff was professional, courteous and helpful. Michael Bennett was great!!

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LJATTS

Nov 6, 2015

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As I have stated early the service was excellent. The staff displayed a manner of professionalism. My sales person Michael Bennett was the best that I have worked with.

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JGamble67

Nov 5, 2015

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Would definitely recommend (and I have already) that people go to Key Hyundai & speak with Alan. I walked into the dealership feeling down & discouraged, and drove away in a new car. It doesn't get much better than that!

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JEDWBPM

Nov 3, 2015

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I already own Santa Fe and read the reviews on the tucson and needed a new car for my sales job and will be moving to FLA. they did not try to sell me cold weather options that I did not need that was nice

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KRISTINEJOHNSON426

Nov 3, 2015

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Overall I think Michael Bennett showed me that he had my best interest at heart when helping assist choosing the car of my choice. He was very considerate of my financial capability and he was very patient with me through the process. I appreciated that he went above and beyond to get me into a new vehicle. As a student having a car is essential, now that I have a new car I won't have to worry about it breaking down on me. Thank you so much Mike!!!

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zackn23

Nov 2, 2015

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Key Hyundai of Milford took great care of me and ensured that I walked away satisfied. Lizzie Tunstall was my sales representative and was extremely helpful and knowledgeable the entire time. She made the car buying process as painless as possible!

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YVONNEPOUNCEY

Nov 2, 2015

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Lizzie Tunstall deserves a raise she made me feel extra comfortable she talked me through every step of my buying process. Thanks Jill Marium the dealer for the people

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FEARNLEYDEANNA

Nov 2, 2015

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I have puchased 7 vehicle's from this dealer ship and have sent many family and friends who also drive vehicles from this dealership and we would all return thank you

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Nancy Musante

Nov 1, 2015

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This is the third car my family has bought from Key Hyundai. They have always been wonderful and very forthcoming when dealing with them. The staff is very professional and answered all my questions. I went in to test drive a car and went home with a new one.

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bill99

Oct 31, 2015

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Fabulous overall experience from this dealer! Purchased a 2015 Hyundai Tucson, our salesman Francisco was knowledgeable and informative, guided us through the experience flawlessly!Love our new car, look forward to many happy years of driving!This is our third car from Key, will keep returning to them for both sales and service.Their warranty cant be beat!

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Mr gulley 63

Oct 29, 2015

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Liz was very helpful and professional we told her what kind of car we wanted and she got it for us thank you Liz and God bless you

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LOU007CT

Oct 29, 2015

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Great overall experience, and great sales person. Maher took real good care of me and my mom. I Will definitely recommend to friends and family to key Hyundai.

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CYUJA

Oct 28, 2015

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Daniel was great !! he took time to answer all our questions (we hat a LOT) and answered some we didn't think to ask. He was kind and helpful. would recommend him to anyone who need a car.thank for everything Daniel..

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davisch345

Oct 28, 2015

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Maher Tinawi is one of the best Car Salesman that I have done business with in years! Give this guy a raise! He's awesome!! The General Manager Anthony Walker, not only does he have great looking ties, he is very approachable and professional. What a great team! If, okay, when I buy my next car these are the gentlemen that I am solely doing business with! Thank you for such a pleasant experience. Christopher Davis

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TOMMYM388

Oct 27, 2015

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I have been theough the car buying process 5 times now, and this has been by far the best experience i have had. Both Francisco and Michael were extermely helpfull and helped me get into the exact car i was looking for. I highly recommend this dealership.

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15.sonata.turbo

Oct 27, 2015

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I traded in my 2010 Elantra to lease a 2015 Sonata Sport Turbo and I could not be happier! I love my new car!!! Alan was the best salesman! He was not pushy, very kind, very knowledgable, funny and accommodating! He listened to my needs as far as the price went. I actually ended up leaving with a lower price than what I started with! I would recommend Alan to anyone! As well as be visiting him when my lease is up! Thank you Alan!!!

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AM512

Oct 26, 2015

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I had visited several other dealerships before going to Key. While other salespeople were pushy, Alan was a pleasure to deal with. He was very helpful and didn't pressure me to make a spot decision. He understood my situation and worked with me on the price, which I so appreciated. I would totally recommend Alan to anyone.

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drjohnson02

Oct 26, 2015

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Alan and Manny worked very hard and made the experience a pleasure, despite challenges with my trade in and situation. They were highly professional and gave me great recommendations.

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Martin365

Oct 26, 2015

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Ms. Liz was the best help possible she got us a new car when others couldn't help I recommend key of Hyundai to get a car of your dreams I Love My New Car Thank You Liz Tunstall. Hi Five to the Friendliness!!!!

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Shirlice

Oct 25, 2015

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Such great customer service associates my great experience was like a dream come true Laquan and Scott were fantastic and I will totally recommend people to come to purchase their first vehicle! Thanks everyone

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Dmedina91

Oct 25, 2015

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During my search for a newer car I was hopeless until I found key Hyundai . I was so impressed by their outstanding customer service and they worked with me even with my low credit score . Lizzie tunstall was my dealer and she did not stop until I drove out the lot with the car I thought I'd never get. I love how determined she and the entire staff was at making me feel like family and getting me on the road with the car of my dreams. I definitely would recommend friends and family to purchase a vehicle here. If you're looking for great service and and wonderful deals please stop by and pay them a visit .

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Danny

Oct 25, 2015

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The staff at key hyundai went out of there way to get me into a new car the salesman Maher did not quite until he found me the best deal,they were not aggressive sales people at all.love and will recommend this dealer.is you go there ask for Maher he's the best.

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Morgz1991

Oct 24, 2015

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I reccomend Scott Vogul to anyone looking to.purchase a new car. He will work wirh you to find you the best loan.... Best rate that suits your income.... And helps u decide which car will be a perfect fit for you and your needs. He is the nicest.... Easiest person to talk to. He wont push a car on you and explains everything and anything that you may be skeptical about. He helped me get my brand new hyundai and sent me home with a full tank!!!! Definitely Scott Vogul for the win!!!! And just so you all know.... I didnt have the best credit and im a harsh critic.... BUT SCOTT TRULY IS THE BEST MAN AT KEY HYUNDAI OF MILFORD. ASK FOR HIM!!!! HE WILL CHANGE UR LIFE FOR THE BETTER!

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VIRGOBORN75.IB

Oct 24, 2015

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I would am so happy that I made Key Hyundai of Milford my car dealership of choice when I had so many others to choose from. They made my experience the most memorable and best I will remember forever. My salesperson went above and beyond to make sure I got everything I needed and wanted in my new car.Thanks Key Hyundai of Milford Staff

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Lanci,Louise65

Oct 23, 2015

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Buying a new car with solution provider, Liz Turnnstall, was a great experience. The attention she gave me was excellent. She made me feel very comfortable and answered all my questions. She was terrific!

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Heatheransaldo

Oct 20, 2015

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Went in to see if I could even get a loan and Daniel Vargas not only was honest and frank with me about my credit, but helped me come up with a plan for me and I left with a awesome car that I didn't evem imagine I would be able to afford. They worked so hard to get me everything that I wanted in a car and I couldn't be happier.

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ladyred2016

Oct 19, 2015

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Maher was a pleasure to do business with, he answered all my questions and concerns. He was thorough, patient and kind. I'd recommend him anytime.

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Michelle123

Oct 19, 2015

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Alan is amazing. Best customer service and white glove all the way! Would recommend to anyone looking to lease or own a car. You don't find customer service like this anymore. Extremely satisfied!

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Jessie

Oct 19, 2015

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I've been leasing my vehicles with Key Hyundai of Milford for over 6 years now and I have to say that this team of guys and womens are the best!!!! Many Gonzalez and Alan Rudman are my #1 persons to go to. They do anything in they're power to get you the best deal and your dream car..... I just got a 201 Hyundai Genesis and this team found me the best deal and the color i wanted. #lovekeyhuyndaiofmilford

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STEVENCOBBS

Oct 19, 2015

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Michael Bennett ....... Michael Bennett awesome man to speak with when wanting to purchase a vehicle. A honest person that does not apply pressure to buy. He has great patience and discussions on many types of vehicles. his knowledge is wonderful.

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Spongebob2

Oct 18, 2015

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Daniel was the sweetest most caring car salesman I have ever met! He focused on all of my needs and did what ever he could to make sure I drove out of the dealership with a brand new car and he did! I highly recommend Daniel if you are looking for a salesman that focuses on your needs and truly cares!

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JValentin

Oct 16, 2015

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Everyone is so kind and welcoming here! Not only did I have a stress free buying experience but they kept my son occupied with fun and balloons and even fed him pizza and goodies! I love my new Elantra and didn't have to fill the tank until 8 days after purchase...so beyond pleased. Liz is a sweetheart :)

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TONY_HINTON

Oct 15, 2015

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Very professional and I would reccomend service to all my friends and family thank you and I will be back for the ne Azera nice car

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MPERK79

Oct 15, 2015

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Dan Vargas is the sales guy we worked with. A really nice guy who's number one interest is the customer. He was never pushy and he truly listened to our needs and did his best to make it happen for us. He was very knowledgeable about the vehicles we were interested in. He made our choice so much easier! Recommend working with Dan Vargas highly!

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NAYEL55

Oct 15, 2015

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So happy to have my car, great experience. Hyundai has truly turn into the best auto maker in the world.I'm proud to have my gen coupe

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Lennyn

Oct 15, 2015

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Dan Vargas was extremely helpful and very professional. He took the time to thoroughly explain the vehicle. I would recommend him to family and friends.

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MJRBURNS269

Oct 14, 2015

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Michael Bennett was friendly, helpful, and did not pressure me. We discussed what I could afford before looking at cars, which was very helpful. Thank you

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KURTSTJOHN71

Oct 14, 2015

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I love The entire staff at key they are top notch and a pleasure to work with. Kurt was very attentive to my needs and did everything right in my book. I would recommend key to my family and friends it was a pleasure to deal with such a great group of people.

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alvaroo

Oct 13, 2015

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I had a great experience buying from this dealer. They were were very friendly. Daniel made sure i got the car that i wanted and is great buy. I would recommend this dealer to anyone thinking about buying a car.

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JAHAIRAR111

Oct 13, 2015

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The sale person was great and we got a great car. He help us really nicely and help us get a great car that was going to work for us.

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AMBERKYE

Oct 10, 2015

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Scott Vogel was very helpful, attentive, and friendly. I did not feel as though I was being sold on anything. Both Scott and Anthony Walker made my experience of buying my first car a moment to remember. They both exceeded my expectations. I will definitely be referring my friends and family that I know are looking to purchase a car.

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KIARA9379

Oct 8, 2015

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I love my new car. I never thought i would be a owner until i went to key hundai. Now that i have my dream car i know all of my dreams can and will come true Thanks Mike

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VIRTUOUS227

Oct 8, 2015

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Wasn't anticipating being able to get a new 2016 at that car, but Scott and the team made it happen. Scott will get all my car referrals. He is patient, understands vehicles, heard my needs, made me laugh and got me my car.

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catlover o15

Oct 5, 2015

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this is the second car I've bought from this dealership, and Elias made this a pleasant, professional, worry-free experience. Elias answered all my questions honestly.He took the time to help me make my own decision; there was no attempt to "strong-arm" me into purchase. Elias is an affable people-friendly young man, excellent qualities for a salesperson. I would definitely recommend him to friends and family.

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MeganKal

Oct 4, 2015

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I was very nervous and apprehensive to purchase my first new car. Eli took the time to listen and assist me in finding the PERFECT car. It was so refreshing to have a salesperson who was SO attentive and friendly. He took the time to answer all of my (and my mother's!) questions with superior knowledge and treated our concerns with respect. I was floored by his level of professionalism and his desire to make sure I was totally happy with my purchase. I will definitely be sending my friends & family to him!!

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JAIMESTAT

Oct 2, 2015

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Everyone was very helpful and friendly. Kurt was very knowledgeable and helped me make a better decision. He was easy to relate to. I will definitely go back in the future.

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ADAMCHMBRS

Oct 1, 2015

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Great buying experience, Kurt took the time to help us make a choice... We are vry happy with the Santa Fe... And really good cookies!

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Mybelle813

Sep 30, 2015

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Dan was a very nice Salesman, listened to all my needs he accommodated all of my Dad's questions and concerns with patience & respect. I wanted to drive both the Tuson & the Sante Fe and he made sure I knew the features and benefits of both. Also advise me of all my options and allowed me to make a decision with out feeling pressured. Came back today with my husband we drove both cars again and I realized there where some other features I really didn't want to live without. Dan managed to find me a vehicle that had those features, which I am so happy about, and so is my husband, because "happy wife = happy life".Dan was very courteous and I would recommend him and Hyundai of Milford to my friends, word of mouth is very important. Can not wait to pick up my new car tomorrow, thanks Dan.:)Michele

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NOEP1103

Sep 30, 2015

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Best car buying experience I've ever had. I love the car, loved the service, I will return there and send anyone I know there as well. Mike was excellent

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Sharrell

Sep 30, 2015

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Eli was great, he was nice,helpful, considerate, and courteous. He helped me find the right car. I love my car . Great time buying from Key hyundai and Eli

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JOHANNAHORAN

Sep 29, 2015

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My purchase experience was really good, however a problem I had three weeks later, in my opinion, could have been handled more professionally. I purchased two vehicles in eight weeks and called with an issue reqarding my tire. My car was three weeks old and upon washing it, i noticed a screw between the sidewall/tread. That I didn't lose air, that could have been in my tire since I left the dealership. NOT HAVING A SPARE (an add-on I think should have been offered to me for my second car in eight weeks) I called my salesman to see if he could help me out with a new tire. He basically refused, and told me I would have to pay $130 for a new tire!! $130 to replace a tire that didn't even have 1000 miles on it at the time, nor can he guarantee it wasn't damaged when I pulled out of your dirt driveway!! He accused me of telling him to go to the general manager and "TELL" him to give me a tire. I simply asked that he inquire about helping me out considering I went back to him for my second car. I didn't have to do that! I wasn't given my second car. I wasn't excused from paying for my first....the least that could have been done was to replace my tire. And possible offer me the add on. He actually said I could get the tire for $130. I thought it was a joke. Now, I scored the dealership high as well as the sale of my car since it was, but in light of this situation, I won't be back for another car, nor will I recommend Key Hyundai of Milford to anyone for a car. Regretfully,Johanna Horan

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GRAMMIE.2

Sep 29, 2015

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From my first point of contact which was on the website, I was contacted immediately, and had all my questions answered. Explained that they would be able to assist me with getting a new vehicle. Made me feel very relaxed and the process was smooth. Felt they really care about people.

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TZUCCO01

Sep 28, 2015

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very good service caring and informative friendly worked hard to help with the financing overall concern was great would recamend this dealer ship to everyone was a great experience

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dln822

Sep 26, 2015

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From the minute we arrived we were greeted by Scott who brought us to meet with Laqwan and we confirmed our appointment, I recommend an appointment, even offered us beverages. We then got down to business to see what financing options were available. Scott asked a lot of questions and was very thorough, we let him know we both have bad credit and don't really have much at all saved up. We've had tough times for a multitude of reasons and a car seemed out of our reach. Scott worked extremely hard to get us a deal that we could afford. Scott was honest with us, very knowledgeable and stayed with us throughout the process. He made the whole experience worth it and as I was getting emotional at the thought this would never happen and Scott gave us a miracle and we left the lot with a new used car. Scott and the team handled everything for us including registering the car & updating our insurance. Everyone was friendly and extremely helpful. Scott came out to the car to help me understand how it worked, made sure the detailing was done and the tank full. I am so grateful to Scott and Key Hyundai for making my dream come true. They really did all they could to get us into a car and I will highly recommend them to everyone.

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Alex Barna

Sep 25, 2015

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Dan was very friendly, Like he knew us for years. He was very knowledgable and answered all of our questions. I would highly recommend Dan Vargas and Key Hyundai.

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keycarsatbeenie2015

Sep 25, 2015

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This was my first new car buying experience. I have nothing but nice things to say about the dealership. Alan Rudman was my salesperson. I was very nervous about the purchase I was about to make. Alan made me feel so comfortable. He put my mind at ease. He made me feel like family. He took the time to explain to me the process of buying a car. He went over every feature of the car. He even set all my radio stations for me. And Rami in finance got me to a payment of my budget. I will by going back to Alan and Key Hyundai when I am ready to purchase my next car. I will also recommend Alan to family and friends. I am a very proud owner of a 2016 Hyundai Elantra. Thank you again Alan Rami an Key Hyundai

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BOOTIEGODFREY

Sep 25, 2015

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Mike was very helpful great customer service the whole experince was just awesome i would definitly recommened this dealership they really made u feel almost like family there mike was really awesome i'm glad he was my salesman

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RANTONE3

Sep 24, 2015

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Very happy with purchase, Scott was gracious to me and my family who were with me. Made sure I was comfortable at all times. Will definitely go back.

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HMORGIS

Sep 23, 2015

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When I came to the dealership, I was nervous I wasn't going to find anything I liked. Key Hyundai of Milford proved me wrong. They worked with me on finding a car targeting my needs and financial concerns. The customer service was great which made me go back a second time! After looking at different cars and Key Hyundai allowing me to weigh out my options, I found a great car to satisfy my needs. Definitely a dealership I would go back to in the future!

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Trish g

Sep 22, 2015

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The first great experience I've had at a dealership. My salesman Eli was extremely helpful, courteous and efficient. He went out of his way to make sure I got the B ago I most wanted. I also have nothing but good things to say about the financial department. They are very helpful and courteous. I Will definitely recommend this dealership to others and send them looking for Eli

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SAMMIE13003

Sep 22, 2015

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The time at the dearship went very good and I am very happy with my car I love it . I can't wait to buy another one

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nsuitor

Sep 21, 2015

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Long story short, I had a bad start to my weekend (9/19/15) when I found out my 02 Ford Escape, yet again, let me down. NO WAY would I be able to afford the repairs this time. (est. $3,400). We were so desperate for a car for my 1 week year old job, that my husband was prepared to teach me the 'standard' driving method. I have heard many radio commercials for "The Dealer For the People." Ironically while my car was crapping out before my eyes. So Sunday, we went in not thinking we would get very far. Firas Samander was of AWESOME help! Key Hyundai tells you how it is, and will not sugarcoat the problem. This is my very first brand new car, 2016 Hyundai Elantra. I was not picky, but if I needed a loan, We would have only been able to get a brand new car. To reassure the bank loaners my car was safe and no future breakdowns. Jill Merriam and her staff/family ARE THE Dealer for the People!! Not sugarcoating this review!

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Cra117

Sep 21, 2015

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I went to Key Hyundai in the search for a brand new car that would fit my budget. I was immediately greeted by Firas whom was unbelievably fantastic; friendly, great customer service skills, and knowledgeable. He was helpful through each and every step of the way. He explained every part of the buying process in a way that I could understand. Once that was almost complete I met with Manny to complete the finance paperwork. Manny also explained everything to me in a way that I could understand it all. Manny had excellent customer service skills, which is important to me. I am glad that I went to Key Hyundai. I will continue to come back to Key Hyundai to work with Firas and Manny, I will also recommended the company and both of them to my family and friends.

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mbergmann57

Sep 20, 2015

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I had a great experience at Key Hyundai! My husband and I were just browsing for a new car. Elias provided us with great service and a great deal! He is very knowledgeable and willing to show us all the different options we wanted. Elias was very honest and upfront with us. He answered all of our questions. We love our new car! I highly recommend anyone going to this dealership!

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LIYITZAA

Sep 20, 2015

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Great experience, didn't feel rushed or pressured to make a final decision. They worked my credit and found me an affordable loan. I love the car and the great features. Extremely happy with Key Hyundai.

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Macho13

Sep 19, 2015

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My fiance and I were looking for a new car and decided to shop around. After selecting a few, we decided to set out looking for the perfect deal. We met Maher at our first stop and after a few short minutes we knew we were going to buy a car. He was very professional and very happy. He is calm and collective and very knowledgeable. Thank you for your help and putting us on the road in our new car.

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Ddell12

Sep 19, 2015

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When I walked into the dealership, Maher greated me with a big smile and was very personable. He made me feel like a friend, rather than a customer. I was very happy to do business with him and he was very helpful every step of the way. I would definitely return to see him and recommend people.

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Arismom0407

Sep 18, 2015

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Our purchase was a very good experience. Our salesman, Eli, was very friendly and worked with us to get a great deal on our car. Our only complaint is the length of time the entire purchase took, approx 5-6 hrs that we were in the dealership.

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B567766

Sep 18, 2015

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You can't go wrong with Key Hyundai of Milford. Thanks to Michael Bennett in making sure all my needs were meet in purchasing this vehicle. Job well done!

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MASTRO456

Sep 18, 2015

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I was satisfied with the way that I was treated with respect and consider my need for a new car, and I would be coming back again.

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Jikaplan517

Sep 16, 2015

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Alan and Andre helped me get out of my old Sonata and into a new one - a great deal! Each time I was at the dealership they made me and my family feel welcomed and were extremely courteous. I live in New York, and they were able to help take care of my registration and NY plates too! I would definitely recommend this location and especially Andre and Alan! Thanks guys!

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SCEHAVEN

Sep 16, 2015

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Michael was professional, informative and very helpful. His follow up with me has been timely and professional. I would highly recommend working with Michael and Key Hyundai.

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Jillzy26

Sep 15, 2015

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Excellent service! Dan was very accommodating and helpful to me when I came to the dealership with my newborn son. Very respectful and knowledgable. He made the whole exhausting process of purchasing a vehicle smooth and pleasant!

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LaKeya7

Sep 12, 2015

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Alan was excellent. My family is a Hyundai family. We purchased 3, now 4, cars from Key Hyundai. Alan was very helpful from the beginning. He wasn't pushy nor did he make me feel like I needed to buy the car right then and there (even though I did). This is my first purchase and it could've been a very scary experience but it wasn't. I'm grateful for that. :)

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nino2016!

Sep 12, 2015

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Highly reccommend coming to this dealership, they're very professional! Daniel Vargas was very knowledgeable and made our experience wonderful! Couldn't be happier with our car!

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ARTHURJ1989

Sep 10, 2015

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Scott Vogel was excellent!! He was very straightforward and easy to work with. I defiantly will be back in the future to buy from the dealership again!!!

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MSKARIAMM

Sep 10, 2015

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First car buying experience. I told my salesperson what I wanted and he delivered. I'm picky so deciding took me a while but after that everything was ok. I got a brand new car and the price was perfect for my budget. The paperwork and waiting for the finance guy took a while but at the end the wait was worth it. Everyone was super friendly and not pushy like other car dealerships I've been too.

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SHEA61

Sep 9, 2015

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Will use Key Huundai in the future as I have in the past. Great experience overall. My family members may purchase a vehicle from them in the future

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Butch311

Sep 9, 2015

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My sales person Dan Vargas was great very pleasant, knowledgeable and courteous. Sales managers were good as well Finance and registration not as much. If everyone from sales to registration could be like my sales person and the sales manager Laquan it would be a better experience.

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vcl-2015

Sep 8, 2015

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Everyone has a story....challenges we must face. As a recent widow and mother, putting the pieces of life back together - having a means of safe and reliable transpiration is both necessary and critical. Key Hyundai of Milford - its staff - and above all - Sales Representative Daniel Vargas - are nothing short of amazing. Daniel was above all extremely receptive to my situation - analyzing every detail of my case, so as to assure that very best solution that resulted in a positive, safe and secure outcome for me and my family. This was a very big step for me - on my own - a huge decision, somewhat scary. With the team (now I consider them part of my family!) at Key Hyundai - I was definitely steered ion the right direction, and it was nothing short of a wonderful experience. Thank you so much Daniel and Anthony. The two of you gentlemen are the "Dream Team".....wishing you both and the entire family at Key Hyundai of Milford all of God's blessings.....and it is true - Jill is the "Dealer for the People!!!"

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ATORO3279

Sep 8, 2015

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Kurt and Manny were professional and genuine. They went above and beyond for my personal financial situation , while maintaining my dignity! I will be a lifelong Key Hyundai customer. I would recommend this place to anyone!

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Mr. Happy

Sep 7, 2015

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Professional and easy to work with. The staff was friendly and they had the car we wanted on the lot. Would recommend this dealer to anyone I know.

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hougrandn

Sep 1, 2015

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Danny was very friendly and informative. He found the car that would work best for my needs and fit into my budget adequately. he was adamant on finding me the right car with no haggling or beating around the bush. i knew what I wanted and I left happily, a new Hyundai car owner.

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Jkitten27

Sep 1, 2015

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Kurt was an amazing salesman !!! Helped us with all that we needed !!! The car is wonderful ! Thanks Kurt and key Hyundai of Milford CT !!!! Thanks for keeping out daughter busy with crayons, princesses and balloons !!! ??????

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pjcar08

Sep 1, 2015

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Great experience from the moment we walked in we were treated with the utmost care and respect from start to finish, these guys made buying car enjoyable again, Hats off to Kurt one of the best salesman I have ever had the pleasure of dealing with!!!

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sissyp23

Sep 1, 2015

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They helped me find the best car for me. Firas helped me the best he could he listened to what i was looing for in a car he found the best one for me .i love my new car

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DYFAN312

Aug 31, 2015

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Thanks to Scott Vogel I walked in and walked out with a new car the same day. Now I can finally build my credit so that the future will be easier!!!

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PINTOROBERT0556

Aug 30, 2015

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Great experience. All employees were professional and courteous Fun knowledgable concerned honest real these are all words that apply to this dealership. Great place to buy a car

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M

Aug 30, 2015

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Dan really listened to what I needed/ wanted from a car. He asked the right questions to find the perfect payment and car for me. We had a great time and experience with him.

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CarTroubles123

Aug 30, 2015

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This was by far the best place to go to get a new car. I had previously bought a pre-owened vehicle through a different dealership and the car broke down on me after just 3 months. Kia Hyundai looked for solutions to get me out of that car and into a new Sonata. Great experience along the way.

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Janettr309

Aug 29, 2015

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Elias Feliciano helped me get my car. He was helpful and very patient. His number one priority was making sure I left happy and with the right car. Thanks Elias!

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proftaz

Aug 29, 2015

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Worst car buying experience ever. Went in for information got zero. When I tried to just go home Elias Feliciano jr snatched a paper out of my hand like an angry child.. Service people there didn't even seem surprised. Avoid this place at all costs.

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Patients4u2

Aug 28, 2015

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I gave 5 stars as Eli F worked with me to trade in my old car to a brand new 2016 Hyndai,he also made it possible so I didn't have to put any money down. The warranty is fantastic. Eli was very pleasant and took his time to explain everything and answered every question I had.

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Dean

Aug 27, 2015

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Was looking to trade in my 2006 Sonata for a Tucson and Alan made the whole process extremely smooth. Alan took the time to explain everything in detail, from the test drive to updating insurance. Extremely helpful, knowledgeable and friendly - no pressure at all. Great experience with Alan and Key Hyundai of Milford!

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jr

Aug 27, 2015

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Great customer service. Sales Rep was Dan Vargas who was very helpful in selecting the right car. He was very informative and friendly. Had a good experience buying from this dealership.

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fran & jayne

Aug 26, 2015

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The entire experience was positive from the time we walked into the showroom to when we drove off with our new 2016 Tucson that same day. Our sales person was Eli Feliciano. He was very professional and on top of his game. He was very knowledgeable about the product we inquired about and could not have been more helpful. I would recommend this dealership to anyone who is looking for a great product along with exceptional sales staff. We are extremely satisfied and will recommend this dealership to everyone..

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fred&jackie2015

Aug 26, 2015

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Very satisfied with sales rep Elias Feliciano who assisted us with the purchase of a 2015 Santa Fe. Very personable, knowledgeable and willing to go the extra mile to satisfy us. This is the 4th vehicle purchased from Key Hyundai and we were pleased with Eli's willingness to make us happy and satisfied with our purchase.

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Kaylas408

Aug 26, 2015

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I did not think I was leaving with a car period, but I'm leaving with a brand new 2016 elantra :) I didn't feel pressured and my wants and needs were made. Thank you Eli for the wonderful experience!

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Donna2016

Aug 26, 2015

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I had a great experience with Daniel Vargas who greeted me when I first came in to test drive the new Tuscan. The SUV is fantastic and I had possession within a few hours. Dan made sure every detail was taken care of quickly and with patience introduced me to the electronics and made sure I knew what I was doing. Because of this experience I am hoping for great service visits going forward.

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natalie

Aug 25, 2015

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First greeted by one of the staff upon driving onto the property. He directed me to the showroom where I was greeted by Mr. Dan Vargas, who eventually was my sales rep. He made the rest of the experience totally out of this world. He and Mr. Laquan worked very hard in making my first lease fitting my budget. Looking forward to upgrading in the near future, thumbs up to you guys.

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PAMLIND29

Aug 23, 2015

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Prolly the best experience I've ever had buying a car. I fully recommend this dealership and Scott. I walk in and as soon as I was greeted till the time of delivery was perfect

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bredak1

Aug 21, 2015

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I was very pleased with the salesman, Maher Tinawi, that assisted me with purchasing my new car! He had an honest and informative attitude and focussed on my needs as the customer and not just what the dealer had to offer. I look forward to excellent customer service when I come back for maintenance service appointments.

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SAUGUSTA24

Aug 20, 2015

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Francisco was professional and knowledgeable. He made car buying a great experience! After a few bad experiences at other dealerships I was very hesitant to even start shopping for a new car. I'm so glad I found Key Hyundai! I will definitely be referring people to this dealership!

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BBISARAMOS

Aug 19, 2015

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Above and beyond made the impossible happen! It was an incredible experience and I'm so glad I did it. Thank you all so much!!!!!!!!!!!!!!!!!!!!! :)

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COCKERYNICK

Aug 19, 2015

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Walking in I didn't know what to expect, but I was immediately greeted by the dealer Mike Bennett and he quickly put me at ease. He was wonderful to work with. Negotiations were very easy with no pressure and I truly feel I got a wonderful deal. The staff at Key Hyundai is very attentive to the customers needs and I have no reservations refering anyone to this dealership.

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KEVON.1234PP

Aug 19, 2015

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I was politely greeted upon entering the building. Employees attended to my every needs, thus I was able to find the perfect vehicle for the perfect price.

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Lisa and Mike Kingersky

Aug 18, 2015

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Third car within 3 years. Absolutely loved my Elantra but needed to upgrade to the Tucson and absolutely love it. Alan Rudman is the best and would highly recommend him. Thanks again Alan, I should be set for many years in the Tucson.

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Steven 35

Aug 18, 2015

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Eli is awesome. Very knowledgeable & a great sales person. I'll recommend him to anybody that's looking for a vehicle. Look forward to going through him when I upgrade.

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alon1974

Aug 17, 2015

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Very unprofessional, I had went up there twice because the car we brought the brakes sounds like a loud school bus. I called out of work just so I can go up there a second time for them to fix the problem. When we purchase our 2013 maxima it was so hot outside that we had the windows rolled up and the AC was on so we couldn't hear the noise. Daniel was very nice. but the service department sucks.

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Meganconnolly

Aug 16, 2015

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Eli helped me find my perfect car! He answered all my questiones and helped me drive it off the lot that day! I would recommend him to anyone and everyone! He knew what he was talking about and made my decision very easy! Looking for your perfect car? Eli can help!

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Shannon101876

Aug 16, 2015

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Had a great experience at key Hyundai!!! Daniel was very helpful and got my into a brand new car! I would recommend anyone looking for a car to visit Daniel at key Hyundai!!!

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JGREGG0

Aug 15, 2015

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I originally was leasing a 2013 Elantra and went to see if I could purchase that car. After speaking with Firas and Anwar, for an additional at $60 per month, I could be the proud owner of a new 2016 Elantra! Thank you guys!

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ItsRJbaby

Aug 14, 2015

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I walked in and was promptly greeted. Although I wasn't able to drive away in a new car today, my salesman was kind, courteous, informative, and answered my questions adequately. I hope to return soon and drive the car I want off this lot.

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NewVelosterOwner

Aug 13, 2015

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My daughter leased a vehicle last year from Key Hyundai of Milford and it was such an all around good experience that I decided to go there for my vehicle. I wasn't sure what I wanted when I arrived, I looked around for a while and then I met Eli. Eli was very enthusiastic, very professional, very sincere and he went the extra mile to make sure he understood what I was looking for which was hard because I wasn't sure. He asked great questions, made great suggestions for things to consider and was very informative throughout this process. He spent the necessary time with me that I needed throughout this process and I never felt rushed. He was extremely patient with me and I truly appreciated that. He wasn't just selling me a car, he was selling me an experience. A good, happy experience both on the lot, throughout the sales process and a driving experience that I would ultimately enjoy. He presented me with multiple vehicle options but he understood that it was my choice. He wasn't pushy but he made good arguments for each vehicle option. The best part for me was knowing that Eli made sure I was leaving happy and confident in my choice. I am extremely happy with the choice I made and I appreciate Eli, Laqwan who helped me as well and Key Hyundai of Milford. Eli fully embodies the philosophy of Jill Merriam that it is truly about the people and for the people. Thank you Eli and I will be back!

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ASHLEY.STERGAS

Aug 12, 2015

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Best dealer ever super friendly staff never once did I feel pressured! They helped me find a truck I could afford with out being stressed with a high monthly payment.

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Luz Carrasquillo

Aug 10, 2015

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Eli from the minute I met him was pleasant and professional. He asked questions about my needs and showed me cars that fit that need. I felt completely guided through my car process and left the dealership happy. I bought the car I could afford and Eli was so helpful. He is an awesome person and I will definitely get my next car from that dealership and I hope Eli is there again.

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Brodsgirl98

Aug 8, 2015

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I had the pleasure of working with Francisco. He is a great salesman. I went in told him what I was interested in. I gave specific detailed that I wanted in a car and he delivered. He did not try and sell me anything I didn't want. I would HIGHLY recommend him to anyone who is looking for a car

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JVAZQUEZ0396

Aug 7, 2015

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very helpful with my purchase. thank you for all your help. bought the car i could afford and was proud to own. would definitiveLY recommend to friends ND FAMILY

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GIANNABLACKWELL66

Aug 6, 2015

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Satisfied with the quality of service I received. I was recommended to this dealership and I am very happy I chose to make that decision.

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JAF6085

Aug 6, 2015

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it went ok. could have been better felt rushed to leave while takeing delivery of my car.would have been nice if someone showed me how to adjust the radio and set a station also clock was not set little things that add up.

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MAXSMART49

Aug 5, 2015

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Experience was relaxing with no pressure. Salesman and staff were personable. Facility was clean and waiting area was comfortable. Dealership is conveniently located near restaurants and interstate. Saturday service department hours is a plus.

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PAIGE.CLARK08

Aug 5, 2015

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Very good service. There was no beating around the bush when I asked questions. Made it very easy to buy my first car and would definitely come back

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Svenska

Aug 5, 2015

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Yesterday I took a friend to look at cars, and we drew Dan Vargas. He was very careful to make sure she understood everything, did not pressure her in any way, and respected her needs in a car. It took a long afternoon to process everything, but he got it completed. At no time did he try to "sell". In the middle of the afternoon, when my friend's blood sugar got low and she got cranky waiting for paperwork to get done, he drove us to a restaurant so she could get food in her stomach. Dan made sure we were happy and satisfied with everything. That's service. Thanks, Dan.

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ELLIE M. BETHEL, CT

Aug 5, 2015

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Kurt was great! Made the experience easy! I will recommend Key to family and friends. They are truly for the people and hassle free. Just wow!

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JCANTOR306

Aug 4, 2015

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Scott was great! Felt relaxed talking with him and not pressured into something. We loved our car the minute we drove it. I really enjoyed the service department you drive right in and they are right there to help you and fill window cleaner that was very nice.

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JOEDADDY617

Aug 4, 2015

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From Angela's prompt responses to my inquiries and our email correspondences, the pleasant greeting at the front door, Alan's low pressure knowledgeable approach, Anthony's number crunching..etc. I am extremely pleased with the experience. I was there primarily on a fact finding mission as I was very soon to be needing a new vehicle. I am extremely grateful to have been able to purchase my first brand new vehicle in over 30 years and I am sure when the time comes to purchase another I will be back to Key. Thank you

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kymg8402

Aug 2, 2015

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I bought a 2016 Hyundai Elantra from Alan in Milford, Love the car and Alan went through and explained everything about the new car to me in detail and was really laid back, not pushy at all which I appreciated. Being a woman alone buying a car can sometimes make you feel like a target, or an easy mark, getting bullied into a decision, or being asked where yoiur husband was to make the final decision, but I never felt that way here. The finance end of it took some time because of some credit issues I'd had in the past, but Alan kept me up to date on everything that was going on until it was complete. The warranty is awesome and the perks of buying from Jill Merriam and servicing your car with them can't be beat. (they send you cookies which are freaking awesome too, it's a little thing but is a nice touch) Anyone looking for a Hyundai I would definitely recommend buying from Alan.

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addiaz

Jul 31, 2015

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After being denied by 2 other dealers and being treated as "not worthy" I decided to contact Key Hyundai after hearing an add on the radio stating that Key Hyundai would help buyers with credit issues. Of course I was very skeptical. Many dealers will "say" they will work with you, but it is never the case.I walked into Key Hyundai and was immediately greeted and attended to by Anthony Walker who introduce me to Firas Samander. Firas was very attentive as I spoke about my situation and what I was able to work with. At no point did I feel like I was not being taken seriously. Firas was very professional and honest through the entire process. I was not able to leave with a vehicle the same evening, but Firas worked digently from the time I walked in until the time the car was delivered. Overall, it was a great exerience! I have already referred others to Key Hyundai and Firas!

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NPETERKIN75

Jul 31, 2015

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I brought a 2016 Hyundai Santa Fe and I'm very happy with my purchase! Mr. Zempoalteca has a great personality and very informative about the vehicles that he sales. He was on point in giving me a vehicle that Fit my needs and I simply love my SUV. I had a great experience at Hyundai. Thank you Mr. Zempoalteca

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RODRIGUEZJ.KYLE

Jul 31, 2015

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When I first came to Key Hyundai I was working with Michael and he was very friendly and helped me pick out a car that fit my budget. After I wasn't approved for a car I came back with better credit because I knew that Key Hyundai would give me the peace of mind I needed in buying a new car. When I came back I worked with Cisco (Francisco) and he was also very friendly and informative. He made me feel like we had been friends for years. He listened to all my concerns and never pressured me into buying a car. Once in the car, he explained all the features and listened to my mile long questions and always answered them with a smile. I am very happy with the purchase I made and the employees at Key Hyundai that made it possible. Nadine, the receptionist, was also very friendly and made me feel like I was at home. Greeting me with a warm smile and offering refreshments. I feel comfortable coming back here for all my service and repairs needs and have even started to spread the good word about Key Hyundai and its employees. Thanks guys!!

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DanielleLampo

Jul 30, 2015

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I had an amazing experience at Key Hyundai! I Finally got rid of a car that i loathed but thought i was stuck with, I traded it in for a 2015 Elantra and it runs 100 times better than the other one did. I was not very optimistic going into the dealership because i was upside down in a loan with a car that kept breaking down, but Maher assured me that I should be able to get a better car. He was super nice and proffesional the whole time. I am greatful for my experience at this dealership and I would totally recomend it for anyone looking for a new car but that has problem situations with their old car. Thank you!

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dialkate

Jul 30, 2015

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We were so happy with the quality of customer service and care we received during our purchase. Maher Tinawi was excellent to deal with, very helpful and considerate of our needs. I would recommend the dealership and Maher highly!

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RULLANJ07

Jul 29, 2015

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This was my first car purchase and everything that was said was clear and understandable for me which made it so easy to buy my 2015 Veloster I'm happy you have such a great team there for you and also for me.

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lbergman17

Jul 27, 2015

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Dan Vargas is an excellent sales person. He asked what I needed and came back with just the right car, and the right financing for me. I would recommend him to everyone. Thank you Dan

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Car

Jul 27, 2015

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Nice and courteous salespeople. Simple process. My sales person was Dan Vargas and he was very patient. Very happy with my purchase. Great staff to work with!

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LISAC.ACOSTA

Jul 27, 2015

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Danny did a great job. While I didn't necessarily want a car, he did a great job at helping me with my particular trade in situation.

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as9800

Jul 26, 2015

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I had a great experience with Kurt. Honest, helpful, and willing to answer any questions we had. Also very. very friendly and filled in much of the waiting time with personal stories and nice anecdotes. Thanks again!

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Veronica

Jul 25, 2015

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Dan Vargas is courteous, professional as well as a great listener!You could not ask for more helpful or better customer service.Thank you, Dan!

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mir1965

Jul 23, 2015

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My name is Miriam Hernandez I felt reluctant going to the appointment I had at the dealership because I did not want to be pushed into a car that I did not want, do to my challenge credit. From the moment I walked into the dealership everyone was so nice. I meet with Daniel Vargas, who made the entire process go smoothly. I was not judge because of my challenge credit, nor I was pushed into a car at all, as a matter of fact Daniel worked with me and now I am driving a 2016 Hyundai Elantra. I am very impress (totally love it) with the car and I am greatful to Daniel for his patience. Thank You Dan and cannot forget Manny Gonzalez thank you as well......

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MARISOL.ROSARIO

Jul 23, 2015

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It was a great experience, at the beginning I was nervous, but Mike made sure I did not have to worry about anything and explained everything to me. By the way thanks Michael Bennett. I know I was a tough cookie, but you keep at it.

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Lavidakim

Jul 23, 2015

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I had a experience with the servies there this was my second car I bought from them and Daniel Vargas made it even better ..I would defiantly recommend him to family and friends ...my daughter lives in Florida and she's gonna buy a car from Hyundai in Orlando I wish that they gave me the credit for recommend Hyundai to her there ??

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Big shot 111

Jul 22, 2015

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Kurt was professional and understanding and a pleasure to deal with. I am going to highly recommend him to others! My daughter will be in to see Kurt very soon!

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MARANDACAPOGROSSO

Jul 22, 2015

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From the beginning of my car venture to the purchasing, everything went smoothly and better than expected. I will definitely be recommending this dealership, as well as Danny Vargas to my family and friends.

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linda50

Jul 22, 2015

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Key Hyundai in Milford, did not disappoint me at all. My sales rep Mike was incredible. One outstanding sales guy! I would highly recommend Key Hyundai and ask for Mike B. the entire experience with Mike and the rest of the staff I dealt with was excellent. no pressure to buy anything I didn't want and the understanding of what I did want.I am extremely happy with my purchase of my new 2015 Hyundai Tucson

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Monique128

Jul 22, 2015

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I had an awesome experience at Key Hyundai of Milford. Daniel Vargas is very knowledgeable, exceptionally welcoming and sincere to my needs and wants when it came to purchasing a vehicle. He seemed to go above and beyond the call of duty. He answered every question and made sure I was comfortable with the answers. Everyone I worked with were great!!! Simply an amazing experience!

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NAYEL55

Jul 20, 2015

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i had a great experience at hyundai of milford, it was really just truly everything i excepted when buying my first brand new car. just amazing.

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Chrissyc

Jul 20, 2015

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Incredibly friendly and knowledgeable staff. Everyone was courteous and helpful. Shout out to Daniel Vargas our sales consultant superstar! Positive energy that carried through to the end and winding up with keys in hand!

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ANNEDELORENZO

Jul 17, 2015

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While I could have used a little more time absorbing all the information regarding the car I bought, none the less it all worked out. I was always welcomed back to go over something I was not sure of and will return as anything comes up I can't work out.

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kellieshamar

Jul 17, 2015

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A friend of mine recommended me go to Key Hyundai in Milford, CT and I was extremely hesitant, due to my credit score and seemingly bad luck. I was welcomed with so much kindness, motivation and inspiration. My salesman Michael Bennett encouraged me with positive words and thoughts and made me feel at ease. He worked extremely hard, along with his associates to ensure I was approved for a new car. I didn't get to the dealership until 6:30 pm Wednesday evening, so there was not much time to work on the banks to try and ensure a loan that night. The store manager Anthony Walker was kind enough to give me a ride home that night instead of me taking 3 buses to get home, which was awesome. The next day, Not only did Mike call me on his day off to give me the good news, but came and picked me up personally from my job to bring me to the dealership to fill out and sign all the necessary paperwork. He made me feel like I was family. Waking up today and looking outside at my BRAND NEW CAR was 1 of the most GREATEST & AMAZING FEELINGS EVER & I CANNOT THANK MICHAEL BENNETT, LAQUAN BUTLER, ANTHONY WALKER, BILLMARY AND ALL THE HYUNDAI ASSOCIATES FOR ALL THEIR HELP AND HARD WORK. WORDS CANNOT EXPRESS MY GRATITUDE AND APPRECIATION:)))))

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Ericaem22

Jul 16, 2015

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Upon entering into the Dealership the first thing that someone notices is the person at the front desk. The young lady at the front desk was extremely friendly and addressed me immediatley. Then I was introduced to a gentleman who ask me a few questions and then immediately introduced to Daniel Vargas.Mr. Vargas was attentive to my specific needs and wants in a vehicle. He definitely is a man who portrayed a character of integrity. I highly recommend Key Hyundai in Milford and Daniel Vargas.Overall all the staff is friendly, knowledgable and customer oriented. Never a disappointment here!

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solyjav

Jul 16, 2015

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We went there without a lot of hope and they made the process so easy although I thought it was impossible. Very thankful for the great service and the friendliness of the staff

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FINEFLOORSBYMATHISON

Jul 16, 2015

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very helpful and knowledgable staff...would definitely recommend them to all our friends! great prices and a great selection. We found exactly what we were looking for there!

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KRIMMSON411

Jul 16, 2015

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I had just come from a competitor, who was trying to push me into buying something I did not want. I went to Key-Milford thinking whats the use! I was greeted by Mike who listened, suggested, showed me around. gave me options. Made my experience very comfortable! We sat down, ran the paperwork & before I knew it I had my first Brand New Car. This staff is excellent.I have been raving about them since I drove off. Thank you Mike, Laqwan, Scott & Manny-- Keep up the good work guys!

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mwhitney312

Jul 16, 2015

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im very upset about the fact that the finance manager had my co signer sign all the wrong spots were now it says on my paper work and registration that she is the buyer and im the co buyer when i was told and its supposed to be the other way around and when we went in there to fix that and the fact that i wanted my address on the registration Not my co signers and they didnt they refused to fix it which i was told by a outside source that they shouldve and on top of all that they told me it didnt make a difference on which name is what but thats another thing that i was told by a lawyor that it does infact matter

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MCJasper

Jul 15, 2015

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I met Alan while visiting Hyundai dealers for a new car in 2010. My impression was that compared to the other dealer representatives I had met in the process, Alan was the easiest to communicate with, the most knowledgeable and most responsive to my questions. I leased a Sonata then and since have stayed in touch with whenever I had the car serviced at Key. While doing the same last month for my second car, I asked about the 2015 Sonata and agreed to return for a test drive. As always he had all the info I wanted concerning the technology upgrades. Alan found the car I wanted and took care of all the details of the transaction again. Key provided a great car with an attractive lease.I look forward to seeing Alan over the next few years while getting my car serviced at Key and getting ready for my next Sonata. Suggest all call on Alan for the best experience.

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daven89

Jul 14, 2015

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For my first car shopping experience I can't think of a better place or sales associate to work with, than key Hyundai of Milford and DAN VARGAS!!!!!! Dan was cut and dry, but made me feel like his own son. Very reasonable bargains also in a timely manner. I will definitely be back to key Hyundai of Milford in the future to work with Dan Vargas!

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QUANISHASMEDLEY

Jul 14, 2015

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Informational, comfort, at ease. All of my questions were answered. It didn't feel like a sale but more beneficial as to why I would finance or purchase a vehicles

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LMCCRACKEN0

Jul 13, 2015

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I just would not recommend anyone to go here. Got told things that didn't happen. Try getting in touch with our service person and have a difficult time.

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fran7882000

Jul 13, 2015

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Alan Rudman was my salesman he made my experience stress free. Me and my granddaughter have some health issues and do lots of traveling and needed a dependable safe car with good gas mileage. H gave me everything I asked for and a payment I could afford. Everything proceed easily and o hassle or negotiating. I was in shock that car buying could be so easy. Thank you so much. I was blessed to find you..

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j.f.allen

Jul 12, 2015

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This was most certainly the best experience at a car dealership I've ever had! Maher was the salesman I dealt with and he was so reassuring from beginning to end! No other dealership has been able to help me but the first thing he said to me was "Don't worry, we'll figure it out." That's an understatement! He was able to get me approved for a 2016 Hyundai Elantra that I was able to even drive home the same day!And let's not forget the man behind the scenes, Rami. He was the associate who dealt with the financial part of the process. He did everything he possibly could to get me a car loan with efficiency and continued professionalism.There are not enough fantastic things I can say about these two associates who went above and beyond their job description to get me a reliable car and out of my (seemingly) hopeless financial situation. If anyone I know who is looking for a new car Key Hyundai will be the first dealership I recommend.

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joerose

Jul 10, 2015

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Dan Was excellent to work with us. He had a great sense of humor and knew his cars. We feel he gave us the best deal he could. We would definite recommend him. Dan was fantastic; absolutely caring, attentive, helpful and understanding. He got us to lease a car even thought we had decided to only get some prices.

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DianeRick

Jul 10, 2015

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My husband and I had shopped another dealership a few weeks prior to last night and after 10 days of going back & forth they came up with a car that we didn't want at a monthly payment we did not want (over what we told them was our max). We heard all the radio and tv ads, and thought there really wasn't any stock to what Key Hyundai was saying. WE WERE MORE than pleasantly surprised. Maher and Laqwan kept trying until my husband and I were happy. We purchased a pre-owned vehicle (lower mileage and price than previous dealership) and didn't finish the paperwork until after 9:30. An hour and half after they close - who does that for their customers. Would recommend Key Hyundai and our sales person Maher Tinawi to all who are looking for a great experience. TRUE STORY!! I want to go to the other dealership and say "NANANANA" -LOL - Diane and Rick from Wallingford

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erika19

Jul 10, 2015

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I have recently just LEASE my first car ever! My sales person was ALAN RUDMAN, HE WAS friendly as I was referred to him by a family member, and for which I am thankful for that I was because he made my first time buying a car experience at Key Hyundai an extremely easy, enjoyable, and an exciting one to remember.Kyle and Erika Smith

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hollyburch535

Jul 9, 2015

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I went to many other dealerships before I went to Key Hyundai, and I have to say this way the best experience I've ever had at a dealership. I worked with Maher Tinawi and he was SO helpful and very reassuring the whole time. He took the time to explain to me everything about the car I was buying and did everything he could to make sure I got the best deal out there. I've never felt so comfortable at a dealership. I didn't think I would get approved but he assured me many times he would make sure he could help me in any way possible. I left with a 2016 Hyundai Elantra and I am very pleased. Maher made sure I knew everything about my car and the service department and showed me around the dealership. I would recommend going to Key Hyundai and I would definitely advise everyone to work with Maher!!!

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Diala

Jul 8, 2015

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Had a great experience at key Hyundai firas was a pleasure to work with. Very consistent and passionate about his job. He made sure I was a 100% satisfied with my pick. He was excellent!!!

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1

Jul 8, 2015

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My salesperson Dan Vargas was great but I picked out the car within 30 minutes and waited in dealership for about 7 hours before I even signed the paperwork.

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JESICACOLON43

Jul 8, 2015

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When I walked into Key Hyundai of Manchester in Milford, CT I was honestly expecting to be turned down due to my credit score or because I wasn't able to make a down payment. However, Michael welcomed me with arms wide open and made me feel like an important customer, he proved to me that customers are more than a price tag. My experience was phenomenal and I'll definitely look forward to making business with Michael again.

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chris8206

Jul 7, 2015

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I was highly impressed with their customer service. Daniel Vargas was very professional. He went above and beyond to make the whole buying process easy. I would recommend Key Hyundai to anyone that was looking to buy a new or used car any day. They exemplify what it means to be in customer service.

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The Cowans

Jul 3, 2015

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We went in and Francisco Zempoalteca helped us.This was the smoothest car buying experience.We purchased the Santa Fe Sport.We worked out our deal with ease.Francisco was knowledgeable and not pushy.We are very happy with our beautiful new car.Highly recommend Key Hyundai.Terri and Greg Cowan

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Annie

Jul 1, 2015

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Dan Vergas was my sales associate and he was wonderful. Made my buying experience very positive. I would recommend Key Hyundai to any of my friends or family looking for a new vehicle.

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ARIES6151563

Jul 1, 2015

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Great experience will definitely recommend to others love the car. The customer service was excellent. The cookie s in the mail was good my girlfriend loved them

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Geral103

Jun 30, 2015

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From the moment I spoke with him I knew he was getting a good deal and a amazing car. I didn't know what car I wanted when I first walked in and I came out loving my new car.

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crt187

Jun 30, 2015

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From when I visited the website to buying a car 3 days later, I must say the Key Hyundai staff was very helpful and straight forward! Great experience all the way around!

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JERICHOL545

Jun 30, 2015

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My dealer Allen was excellent! Kind, straightforward and honest! He helped me with everything I needed and made me feel comfortable during the process of purchasing my first vehicle! I will definitely recommend him to anyone I send to Key Hyundai!!

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AMANDAKRAFICK

Jun 30, 2015

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This was my second time purchasing from Key Hyundai and I would gladly recommend them to everyone! The entire experience was easy and comfortable. The salesmen were knowledgeable, and worked hard to meet my budget.

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Eroberto

Jun 30, 2015

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Great Experience with the dealership and the salesman,Dan Vargas was funny, knowledgable and very helpful, Manny helped me purchase it the way I wanted to. My 2nd car from this dealer and I will be back. Thanks Dan

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hpauley

Jun 28, 2015

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This dealership had great service with very kind people who help you anyway that they can. Very much appreciate the hard work and encourage other to stop by and check them out

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buono729

Jun 27, 2015

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Scott our salesperson was there to greet us as we walked towards the front door. I and my wife were a little skeptical at first, but we warmed up to him very quickly. Scott went above and beyond to get us what we needed. I test drove more then a half a dozen used cars before I found the one that felt right. He did not hesitate to keep getting HOT cars from the lot, it was about 90* outside. He also bought lunch for us. We lost track of time & my wife had to get to work...my trade in was already in the process of being "CRUSHED".(LOL) Scott drove my wife to work. Above and beyond.

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CARDILLO52

Jun 27, 2015

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When I walked into the dealership, I told My sales person Mike that I had had a very negative sales/service experience at Toyota a few years back and after being a loyal Toyota customer for more than 20yrs, I was now looking at different cars. He did not pressure me in any way, answered my questions truthfully and did not try to bait and switch me at any point of our encounter. I loved the Sonata when I took it out for a test run and still remain happy with it. Now...let's see if your service department is as impressive. If so, you may have a new loyal Hyundai owner!

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Lisandra

Jun 27, 2015

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I will be making my next purchase next year I was treated right. I had good customer service from Dan Vargas he helped me a lot and I like that I will be sending my friends to Key Hyundai.

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BigMan62

Jun 27, 2015

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I had a great experience at your dealership...Mahir Tinawi helped me so much. He did all he could have done to get me the vehicle I wanted. Mike, Rami, and Francisco were also the ones who helped.

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Ksharik

Jun 26, 2015

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Dan Vargas worked with me and got me in a BRAND NEW vehicle in the price range that I could afford. He answered all my questions and worked with me to get me what I wanted. I would highly recommend Key Hyundai of Milford and Dan Vargas.

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CFORTSON1999

Jun 26, 2015

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Go and see Scott Vogel he will ask you questions and take you through the car buying process to the T I WILL BE COMING BACK TO BUY MY next car in the future thank you so much.

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Lisandra

Jun 26, 2015

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I'm very grateful that Dan Vargas helped me with my car his a great salesman I'm very satisfied. I will recommend people to come and buy a car.

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ALYNNW8

Jun 25, 2015

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I had a great experience. Happy to have came in. I would recommend some people to the area. I am looking forward to continuing my relationship with them.

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Silva2015

Jun 25, 2015

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I was very satisfied with my experience at Key Hyundai in Milford. I am so happy with my new 2015 Hyundai Accent that Alan had recommended for me. It's my very first car ever and I am enjoying every minute of it. Alan listened to what I wanted and what I can afford and he got it on the first try. Francisco was also a good help as well he was filling in for Alan who was actually off when I came in to get the car. I am very thankful for these two gentlemen.

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Annie

Jun 25, 2015

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Dan has great personal skills. He makes you feel comfortable and really listens to what you are saying you are looking for. I will most certainly refer people to Dan for their car purchasing experience.

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ALBERTVEGA828

Jun 24, 2015

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Great service all around staff very respectful and help you as hard as they can, treated with the respect I'm happy with the service I have received!

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ALEXGRAY718

Jun 24, 2015

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I had a very good experience at key Hyundai the sales staff was helpful and friendly I would definitely buy a another car from them

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SanteFe

Jun 22, 2015

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Very pleased with buying experience. Honest, very transparent throughout process. Very fair on trade in. Sales consultant Alan R. was exceptional. Friendly to our entire family. Very professional.

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Lakina84!

Jun 21, 2015

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My experience at Key Hyundai Milford was great! Our salesman Daniel Vargas went above and beyond for my impossible situation and he sealed the deal!!! He is compassionate, caring, and not your average car salesman!! I am so appreciative for him!! Thank you so much for you hard work and willingness to work with me! When other places said NO, you did your magic and said YES!! If you need a car and your situation is difficult, go to Key Hyundai ask for Daniel, be honest and he will get the job done!! Oh and ladies he wears great smelling cologne!! :) thanks again!!!

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Jeffrey B

Jun 21, 2015

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I recently purchased a vehicle at Key Hyundai and I must say it was a pleasant experience. My solution provider Francisco Zempoalteca, was honest, knowledgeable, and frank, and provided me with several options and vehicles that I could possibly purchase. The other day I returned to Key Hyundai for accessories for my vehicle and Francisco and I talked at length about my vehicle and Hyundai in general. Key Hyundai is a dealer for the people. I also was mailed a card hand written by the owner thanking me for my business. If you are in the market for a Hyundai, stop in at Key Hyundai.

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KAMBIZM0

Jun 20, 2015

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Staff was very professional and friendly. They took time to understand my needs and were able to meet my budget needs. Kurt made a difference and provided a positive shopping experience.

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Forgiven711

Jun 19, 2015

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Overall I had a really gd experience there,they worked with me even though my credit is extremely sub par,even gave me a copy of my credit report wich was not quite as bad as I thought, everyone there is really friendly, only thing is I wish they had some kind of candy vending machine lol, although they do have the usual type with chips and drinks and whatnot,comfortable waiting area with flat screen and my dealer (Daniel Vargas) was great, he didn't sugar coat anything and was very straight foward, I don't like to be lied to or missing led and there was none of that there, thanks Dan, sincerely Keith.B

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KAR41WEST

Jun 18, 2015

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I am very impressed with the Hyundai. The quality of the product, the gas milage, the comfort of teh ride. With the high safety rating, this makes it the car for our family!

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johnny69

Jun 17, 2015

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We entered the dealership not knowing what to expect. But we were pleasantly surprised by how nice and professional the staff was. The associate Maher Tinawi was very helpful and walked us through the whole process. We would definitely recommend this dealership to everyone!!!!! Sincerely Juan Diaz.

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JBryant15

Jun 16, 2015

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I experienced excellent service at key Hyundai. I would definitely recommend anyone to go there. They were fast and easy to work with. I appreciate their service.

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SECONDCHANCE4JFH

Jun 15, 2015

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My husband and I were really happy with our sales person Kurt he was easy to work with and walked us through the whole process with no pressure and in a timely fashion.He also took time to explain and show us the personal set up inside the car. I will be back

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stephanie

Jun 14, 2015

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I recently traded my car in for a 2015 Limited elantra and was very pleased with my experience, Alan was the kind saleman that helped me find a car that i absolutely love! I highly recommend their service..thanks

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heather k

Jun 14, 2015

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I never thought buying a car could be so easy. Fantastic crew at Key Hyundai. Smart, courteous, and extremely easy to work with. Simply the best!

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Jenny1592

Jun 13, 2015

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I came to look around for a new car and to see options and sales person Dan came over to help out and gave exceptional service. He was up front for how much I would need and worked around my budget and made everything work.i would recommend anyone to buy a car from him. He does not make you do anything you don't want to. Also the receptionist Nadine was very friendly and helpful.always had a smile. Lastly the manager Laquan was real friendly and can to check up on my sale eveystep of the way.

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Happy-Mom

Jun 12, 2015

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I contacted Key Hyundai via e-mail to inquire about getting a vehicle after going to many, many other dealerships who said they would be able to get me a loan although my credit was not good and I did not have a trade and had $1000 to put down. Those dealerships were not able to get me the loans ! They always came back to me and said I needed to put a lot more money down and they were older cars! I was contacted right away by Angela Bailen from key Hyundai she arranged for a time for me to come in and meet with Maher Tinawi. When I arrived he was waiting, took me in we went over everything. I told him what I wanted in my vehicle as well as what I did not want. I explained that I did not have good credit and was turned down by other dealers. Maher was very attentive, kind & understanding and assured me that I would be leaving that day with a new vehicle and much to my surprise I did! Thanks to everyone who made that happen for me! I feel like I was given another chance! Things happen in life that unfortunately put an impact on your finances and your not able to recover as quickly as you would like and there are few who are willing to put that trust in you and give you a chance, but Key Hyundai did that for me and I'm very thankful! Thank you Maher for your outstanding service!!!!!!!!!!!!!! Sincerely, Michele

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CTATTOOBOY1

Jun 11, 2015

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Just simply AMAMZING!!! I would recommend family and friends to visit and shop at Key Milford. My sister is going with me this weekend. Hope another successful story!!

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Car-Les

Jun 11, 2015

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We had a terrific experience today, buying a car, thanks to Dan Vargas and the staff at Key Hyundai. We had a limit to what we could afford. We wanted a low mileage car about 5years old, and we were getting discouraged with what we were finding available. Then we went to Key and met Mr. Vargas. He and the staff were able to make a miracle happen. We walked in at 11:00 and drove out at 2:30 with our new (to us) car. It was just what we were looking for. If anyone is looking for a good deal on a Hyundai, I would highly recommend stopping in to see Dan Vargas at Key Hyundai in Milford. It was a pleasure doing business with him!

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STEPHERS0529

Jun 11, 2015

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5 stars to my salesman he was great loved everyone there it was painless to do business with your company. Thanks again for ,aking this an easy process.

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NunezA28

Jun 11, 2015

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I had no idea that I would go to the Key Hyundai dealership and walk out with a beautiful car. I'm super happy about all of this and more.

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Mike

Jun 9, 2015

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Key Hyundai was great! They made it very easy to make the transaction. I wish I could buy another car with them now! Very professional! Thanks guys!!!

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ZZSARI

Jun 9, 2015

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Great experience. Scott V. Was very friendly and knowledgeable. He made the car purchase a positive experience. I would definitely purchase from the dealership again.

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Cyn3729

Jun 8, 2015

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Michael Bennett is the best sales person! I went in for an oil change on my 2013 Elantra Limited. Decided to ask if there was any way for me to lower my car payment. I drove away in a new 2015 Elantra Limited and saved close to $200!! He is very friendly, honest, down to earth, and reliable! Went above and beyond to make sure I got the deal I should've been given 2yrs ago! If you're looking for a salesperson that will follow through, treat you with respect, and doesn't try to get over on you, go see Michael Bennett. He's a true Solution Provider!!!

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CGONZALEZ121491

Jun 8, 2015

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If more dealers were like Kevin who was the one I worked with from the beginning of the process until the end I feel the buying process for a vehicle would definitely be a lot more enjoyable and there would be a lot more satisfied customers.

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anneposada20

Jun 7, 2015

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I went up to get an oil change on my 2014 Hyundai Elantra and looked into buying a 2015 because I wanted more features. Alan Rudman took care of me, again, and I left with a new vehicle! I traded in my 2014 that I bought at Key Hyundai last year.

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ACSHOESTAR

Jun 6, 2015

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I would recommend it to someone else. I am happy with my purchase. It was worth the time and they made it easy to buy a car.

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DILLIBER.A

Jun 5, 2015

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I have been doing business with Key Hyundai since 2003. I really enjoy the courteous and frendly attitude of the sales people, and especially the wonderful professional treatment that I recieve when I return for service of my vehicle. Sincerely RAD

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ROSEBUDP47

Jun 4, 2015

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A wonderful experience with the purchase of a new vehicle was exceptional working with mike. I am extremely happy with my choice and without reservation will recommend mike to friends & family's

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dpm86

Jun 4, 2015

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This was my first experience in purchasing a new car, or for any car for that matter. My first impression of Dan Vargas was that he was very friendly, personable, straight-forward and honest. I was not wrong with this impression, but with each subsequent encounter I felt more and more impressed and satisfied with both my decision in purchasing a new car and with the service I was provided during this experience. Dan was not only friendly to myself, but my father, who accompanied me to make sure I was given a fair deal. We were both treated like family from Dan right from the start, which only solidified our commitment to trading in for a new car. Dan took immediate attention to my wants and needs in life that would lead me to acquiring the best car for the best price for myself. Dan was very respectful and courteous to both my father and I, showing professionalism and integrity with each interaction. Dan worked with me closely on showing me which car was right for me and on a reasonable price given my expenses. I would recommend anyone, including those in my family, to work with Dan in the future. Considering this is one of the first, large investments in my life, I consider myself lucky to have worked with Dan and have absolutely no second thoughts on my decision to purchase a new car. Despite many of the negative associations attributed to car salesmen, Dan truly sets the record straight. What's more, is that considering I work such a demanding schedule, Dan came in on his day off just to help expedite the process and guarantee my happiness and comfort in this decision. I was seeking a quick, respectful experience and with Dan, that is exactly what I received. He is a true gentleman and I would bring my business to him any day after this experience.

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Aruggiero123

Jun 3, 2015

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Super aggressive sales tactics. Run a credit check before you ever step foot on the lot to see if they have cars you like.Too long to purchase. Sat in super uncomfortable chairs for over 5 hours.Not up front about silly items. The dishonesty, lack of communication and customer support make this dealership very unappealing to me. I would not recommend this dealership.

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STEVENCANADALO

Jun 2, 2015

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The people of Key Hyundai are completely committed to helping you buy your new Hyundai. They go out of their way to the buying experience very smooth AND transparent! Thank you so very much associates of Key Hyundai.

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suzanne1970

Jun 1, 2015

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I would recommend laqwan butler as a excellent knowledgeable salesman.. he made my purchase of my elantra effortless. His professional and calm demeanor put me at ease. He answered all my questions and was extremely patient. Could ask for a better experience

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Ibarra123

Jun 1, 2015

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I had gone over my mileage on my lease and Scott, my salesmen, really took the time to listen and analyze my problem and came out with an awesome solution that helped me out of my situation. Scott was very knowledgable and made sure I was always taken care of. I feel the entire team there worked great together and I ended leaving with a brand new car that I am very happy with and with a peace of mind that I wouldn't have to worry about my over mileage in my last lease.

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CBUKER1

May 31, 2015

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This is my second time leasing a vehicle from Milford Key Hyundai. The entire staff was very friendly and accommodating as always! They are never too pushy. They answered all my questions during and after the buying process and are always willing to help! I will definitely be returning!

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steph123

May 30, 2015

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My overall experience was great. I didn't make an appointment and they were able to assist me with no problem. I was well taken cared off and I never felt pressure into making my decision. I was lucky enough to have one of the best sales person assisting me through the whole process. Francisco Zempoalteca was great, he showed his love for his job. He never complain, he was very patient, kind, and trustworthy. Before I even took the car for a drive he took his time explaining all the features of the car. He is very knowledgeable and was able to answer all the questions I had. If you are as picky as I am and like to take time into making a decision ask for Francisco you wont regret it!!!! it was truly a wonderful experience. Thank you Francisco!

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Kizzykai

May 29, 2015

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We came in just to look because We didn't think that We could afford to have a car payment at this time. Dan was awesome! He worked around our budget and put us in a great car!!Thanks so much Key Hyundai ~Wilcox Family

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MARKSTRAMOSKI

May 28, 2015

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The people I met and dealt with were superior people that I feel I can trust. I know my car will be taken care of and will be respected as a thing to be well taken care of as if it were there own car.

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SHONDASHINES00

May 28, 2015

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My salesman was great I love my sonata. Mike was great and he showed me everything I needed to know about my new car. I am very happy with my brand new hyundai sonata

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LIZYATSINKO

May 27, 2015

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My salesman was so good I will be back when my lease is up for another car hopefully he will be there to help me.

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SCALO1204

May 27, 2015

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Kevin was a nice and courteous salesman and did not pressure me and kept me at ease. He worked very hard to get me a loan even with my not so good credit. I am very happy with my new car and recommend this dealership to anyone.

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PANGY.COGDELL

May 27, 2015

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I had a tire blow out they told me I did it. I try to tell them there was a light on when I left. no one herd me. it cost me a hundred and twenty dollars. MAD as xxxx

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xintrigue3

May 26, 2015

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We have been a Key customer since 1996. In all the years we have been buying cars, Francisco was the best sales provider we've ever met. He's young, ambitious, knowledgeable and understood our needs and worked diligently to send us home in the vehicle, with all the options we came in for, at a price we felt was fair. Some of the sales associates we've dealt with in the past would not have closed this sale. The financing process was equally as easy. Kudos to both Francisco and Manny for helping us through the process!

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LeoR84

May 26, 2015

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Alan Rudman Is awesome! This was the 3rd time someone from my immediate family has dealt with him and like previously it was a great experience. I showed up on a whim to see him and talk to him about getting into a new car. Long story short, I test drove 2 cars (the second one on his suggestion) and the later one is perfect for my needs. No pressure, no games, he knew what the cars were and weren't. I got what I wanted within my budget and it was a much better experience then I've had with any other dealership.

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Megger104

May 25, 2015

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Maher made is a wonderful car salesman! He didn't pressure us into anything and his top priority was to "make us happy." He immediately asked us what we wanted most in a car and what we did not want in a car and he met all criteria! Maher, along with the rest of the team, really made us happy!

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Charly

May 22, 2015

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Alan Rudman is the proverbial car "whisperer". My husband and I spoke with him about leasing and it turned out to be exactly what we were looking for. Long story short, we brought one car in for scheduled work and came back a day later to lease a new one. So refreshing, no hard sell, just the facts and info we needed. Alan's patience and expertise made the whole process easy. "worry free" Seeing people we are used to dealing with makes the visit worthwhile. Larry said hello on his way through as did a few other persons we have dealt with before. Nice to see familiar faces when you have been dealing with a dealership for over ten years+

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Juniormints

May 17, 2015

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We were treated to pizza for lunch and a rose for Mothers Day! Jumped through hoops to get us a low interest rate and gave us the price we were looking for! Maher and the team took very good care us!!

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swmill

May 16, 2015

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Alan Rudman is the Man! He listened to our needs. Custom selected a vehicle for our family. Then prearranged the test drive. He made the whole process painless This was exactly what we needed since we were just starting over after a car accident that totaled our 2013 Sonata. Thank you for your kindness and understanding. First Class service all the way!

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Jmack

May 10, 2015

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This is the 5th vehicle I purchased at Key Hyundai in Mildord. I was serving my Sante Fe with Ryan. For the last 10 years I have the pleasure of dealing with Ryan. He is courteous,professional and always greets us with a friendly smile. Meanwhile, I was purching another Hyundai with Alan for my father. Myself and my family always go to Alan. This time he went above and beyond his job. My car was finished and I had to leave. My father was aprehensive driving a vehicle he was not use. Alan made sure his seat was position correctly and call him to make sure he got home safely. Thank you Jill, for hiring such a wonderful group of employees. Jonna Mack

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BeccaDag

May 10, 2015

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I am so pleased with my car buying experience. The assistance I received was top notch! Dan was so helpful and patient with me and my daughter. I haven't had a new car in 20 years and I'm so thankful for the excellent service and advice I received. Peter was great at explaining all my options and helping me come up with something that would work for me and my budget. I will definitely refer my friends.

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SandiD

May 6, 2015

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I experienced the best customer service from the moment I arrived at the dealership. Michael was very nice and helpful. Very nice man, very professional and attentive. I had arrived at the dealership to look at vehicles and see what I could get and work with my budget. He had helped me with the paper work, got me approved and showed me what can fit in my budget. Worked with me to make the numbers and price work.. I was very excited and happy that I had purchased the vehicle that day.. Explained all the values that came with purchasing a vehicle with them and the benefits that come with it. I honestly did not think I would be going home with a vehicle but Michael made it happen!!!! Thank you so much for the excellent customer service and I definitely will be back in the future to purchase another car.

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melendezd29

May 5, 2015

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From the moment we got out of car we were greated with great customer service. Everyone was friendly and helpful. They were not pushy helped me look around and answered all my questions. I would recommend others there and will go back in future when it is time to buy another car.

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Mikeyd25

May 2, 2015

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I had the pleasure of working with Alan when inquiring about new lease option. Not only did Alan explore every possible option in order to get me the best possible price but the entire staff was extremely helpful and very considerate of my financial needs. Alan is EXTREMELY knowledge, caring, and understanding throughout the entire process. Alan worked tirelessly from the beginning to end and got me in the exact car I had my heart set on. Not to mention he got me the price that for perfectly with my financial needs.

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bg_1023

May 1, 2015

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This was my first time buying a car on my own, without my parents. I went into this process a little nervous and skeptical having this idea that car dealers "rip you off" and "just want to take your money," but it was the total opposite. Scott Vogel was very patient and informative of different options that were right for me!! I NEVER felt pressured into anything. All my questions were answered to ensure I felt confident leaving the dealership! He made me feel comfortable enough to reach out with any further questions I had after my purchase. All I can say is I am so happy with the final decision I made purchasing a 2015 Hyundai Sonata Limited!

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Robertmilford865

Apr 30, 2015

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Scott Vogel was one of the best sales people I have ever dealt with when it came to buying a car he made the experience exciting and comfortable! I highly recommend this dealership to anyone looking for a new car.

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esilverman

Apr 30, 2015

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I had a great experience last week with Kevin in financing my first new car. He helped me with every step and made sure I understood everything that was going on. This dealership really works as a team and I felt comfortable expressing my thoughts and concerns regarding this purchase. I am finally in a new car that I LOVE!!!!! Thank you Kevin and I will recommend this dealership to others, great experience!

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smjarvi

Apr 30, 2015

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Daniel Vargas was very professional and listened to our needs to help make our car selection. He was very thorough and patient as we worked through the entire process. We are very happy with our purchase.

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AntoinetteM

Apr 30, 2015

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Michael Bennett helped me find a car that was suited to both my wants and needs without being overly pushy or insincere. The service overall was great and I appreciated his ability to work with me not only on making the car I wanted something I could manage financially but also on making sure that I didn't feel I was committing to something that I would regret. I went in having a firm grasp on my own expectations and he exceeded them. In addition to appreciating the fact that Michael was straightforward and courteous while being helpful, the Worry Free program makes me confident that my pre-owned purchase will be one that is unsurpassed in value for what I paid-- and it truly does make me feel that much less worried in my travels! I've had my new car about a week and I love it. I will definitely be recommending Key Hyundai to anyone I know in the market for a new or pre-owned car.

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ldyer552

Apr 30, 2015

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Mike was great he was very knowledgeable he was very professional and he made the process easy. I recommend him to my friends and family. I never knew buying a car could be so painful but mike b definitely made it painless

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JZHopper

Apr 29, 2015

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Kurt Schock, our salesman, professionally zeroed in quickly on our requirements and wish list for our new vehicle. He helped us through the process with his expertise.

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arozay

Apr 29, 2015

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I had a wonderful experience at Key. Laqwan was very informative, laid back, and friendly. I didn't feel any pressure and he made sure I was truly happy with my purchase.

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Schoonmaker, susan

Apr 29, 2015

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Dan Vargas greeted us poised and smiling and ready and very able and knowledgeable to help in finding a new car. We would highly recommend him to help you with your car buying needs. Sincerely Susan Schoonmaker and Fred Schroeder.

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anthiathomashoward

Apr 29, 2015

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From the moment i walked in the door, i felt valued. My solution Provider, Scott Vogel was the best. Scott made sure that i was ok for the duration of my time there. He made sure that I was comfortable and kept me engaged in conversation with him until it was time for me to leave. Because if the warm welcome and service i received at Key Hyundai of Milford, I will not only recommend others there, but i will make sure that in the future if i needed another vehicle, it will be from Key Hyundai of Milford.

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Kym1482

Apr 29, 2015

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I went to check out Key Hyundai in Milford, CT as I was in the market for a new car. My father had recently purchased a car from Key and suggested I go and talk to Maher, the gentleman that sold my dad his car. My Dad contacted Maher and told him we were coming by and we met with him within the hour. I was extremely pleased with buying my new Sonata from Key as Maher was very knowledgeable and extremely patient with me. He asked what I was looking for and helped to narrow down choices based on my preferences and budget. Maher knows the stock well and and will show you exactly what your looking for in just a few minutes. Maher was patient and worked diligently, as well as the rest of the staff to ensure that I got the car I wanted and that I didn't break the bank! I highly recommend anyone going to look for a car to see Maher Tinawi over at Key Hyundai in Milford, CT you won't be disappointed!!!!!!

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Dannyhurc01

Apr 28, 2015

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Exceptional service straight talk no worries I felt completely comfortable Kurt was very professional I will buy my next car from him I love the car we bought for my wife

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Hurc1017

Apr 28, 2015

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Kurt Schock was great! Very helpful in my purchase of a 2015 Elantra. Very professional. Made the purchase easy with no questions. Made my night

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Lizard2015

Apr 28, 2015

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This is my 4th car from key Hyundai, as per previous times I had a wonderful experience. The sales staff, management and finance team were all wonderful. I would highly recommend Key of Milford to anyone looking for a new car.

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Tiffany P

Apr 27, 2015

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Mr butler was very pleasant & helpful. Once I explained my situation he help me get the best deal that worked within my budget. I am very greatful. He made me very comfortable, he didn't rush me or pressure me into making any decision. He even came in on his day off to finish up anything that was left behind so I didn't have to deal with different people. Everyones attitude was positive in the office so it made my experience so easy and positive.

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Dqueen

Apr 27, 2015

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Mr. Vargas was very helpful and helping me decide to lease again or finance. He arrived at a good price.Would definite go back again in 3 years when my lease is up and ask to work with Mr. Vargas again.God Bless

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Kathy T

Apr 26, 2015

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Our experience was great from the really pleasant greeting at the front door until we drove off the lot.Kurt Schock was terrific to work with. I came in a bit uncertain about a Hyundai (long time Honda customer). And uncertain about Santa Fe v Tucson. Kurt spent some time explaining the differences - both in needs, price and how to get me where I wanted to be with the cost of a lease. As luck would have it, what I wanted in a vehicle was there on the lot with a Tucson Limited.Kurt made the process efficient and pleasant. I was surprised all could be done with paperwork to get me in the car by closing time. Kurt spent time showing me the ins and outs of the Tucson too.Really liked working with Kurt. I had gone to another Hyundai dealer and left feeling like the person didn't know their product. Kurt DEFINITELY knows his product.Rami also was super pleasant to work with. Efficient, organized and knowledgeable. Made me less anxious signing all that paperwork for a 3 year lease.

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mtkovacs

Apr 23, 2015

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I went to Key Hyundai of Milford to buy a new car and trade in my Jeep....I had the best overall experience with customer service and knowledge of the car that I looked at and bought. I dealt with them when they were in Bridgeport and the same treatment from start to finish.....way to go!!!!

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stefjimenez10

Apr 23, 2015

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All the sales people are so friendly and really take the time to remember you name and things a person normally wouldn't pay mind too. My sales person was Maher and he really ran around to find every car compatible to what I was looking for. Fantastic guy!

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mattei

Apr 22, 2015

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Scott Dinklocker was very helpful with our car purchase this month. He offered extra help and was accommodating to our needs. Anthony Walker was also extra helpful when we needed help with insurance and coming back to look at a different vehicle. Erin Dempsey was patient and very informative over the phone when we were deciding if we would come to Key or not for our purchase.

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Breez1021

Apr 22, 2015

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I was greated immediately and the staff was wonderful, they were all extremely nice and professional. However, I hate the car that I am now stuck with for seven years. My commute is long and the winters here are rough so I told the salesman I needed something good in the snow. That was my one and only requirement. My car, which I was promised had traction control and FWD is terrible in the snow and my 45 min commute to work turned into 1hr and 30 commute this winter. On top of that, when I went to refinance my loan to receive a better interest rate now that I have built credit, no one will do that for me since my car is only worth $14,000 but somehow they have me paying $20,000 for it. The salesman was not a "dealer for the people". He sold me a car just to sell me anything and now I am stuck with it for much longer than I want. I have yet to recommend this dealership to anyone.

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smarino542

Apr 18, 2015

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Bought a new car today. Wonderful experience with Andre and maher. They were absolutely first rate! Would recommend Key Hyundai without ant reservations whatsoever. A delight dealing with both Andre and Maher and we will definitely be back for service on our car as well as hoping to purchase another new car next year! Thank you for a wonderful experience!

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charlise

Apr 18, 2015

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I recently leased a new Hyundai Elantra from Key Hyundai of Milford. Laqwan was my salesperson and he did a great job. He was informative and cheerful. Not the typical pushy salesperson you sometimes expect when looking to buy a vehicle. I appreciate the laid back approach to sales and letting the car speak for itself. I didn't have much of a down payment but had my 10 year old Toyota as a trade in. I always expect to go in and negotiate, it's unrealistic to think you will get the best deal without negotiating a price. I explained what I can afford and what I expect for my trade in and they gave me a fair deal with low payments. Good job guys!

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funnyfacewife

Apr 18, 2015

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My husband and I went just looking and seeing what we may qualify for, Scott D. was able to help and not only did we qualify but we drove home in Brand new car, not a used car. He was even able to grant our wish for Manual Transmission!

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jjmac01

Apr 14, 2015

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The experience was very helpful - I was able to get the car I wanted a lot faster than I expectedThe salesman was very helpful in answering the question that I had. I would come back when I need another new car

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lezmom39

Apr 11, 2015

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I went to look and Francisco got me to open up and tell him what I was looking for. Then he found it gave me all the benefits of it and made a deal I could not refuse. He was great friendly funny and knowledgeable.

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Ernie Foito

Apr 11, 2015

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This is the second Sonata I purchased from this dealership. The service is excellent and the service people very friendly. While there for my scheduled service, at which time I was due for new tires which are free at this dealership, I spoke with Alan Rudman, Sales Rep, who is extremely professional, informative and friendly. He explained how much my 2011 had changed verses the 2015. Alan convinced me to take a drive and presented me with a very attractive trade-in deal on the best car I have ever owned. Working with Alan proved to be a total win!

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tricia38

Apr 11, 2015

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Francisco made it easy to purchase my new car! I can't say enough about how professional and caring he truly is! He didn't just care about making a SALE, he cared about ME!!!And that made all the DIFFERENCE. Thank you FRANCISCO!

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Law1015

Apr 7, 2015

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This Is My first lease with Hyundai and Daniel Vargas made everyrhing On his end To run it really smoothly. Thank you very much for being so nice, kind, patient, friendly, explicit.Daniel, you are simply the best!God bless you !!

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buddy2006

Apr 5, 2015

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we are returning customers we had a great experience back in august 2014, when we purchase a kia sportage 2013so we decided to go again to the same dealer and we are very satisfied with the service we recived Dan Vargas was excellent friendly and with a beautiful smile always as a representative for key hyundai he is the best ,knowlegeable very professional and respecful and that says a lot about a person whe you are making a big investment. overall we are very satisfied. the only thing that we found kind of weired was that we purchase a used vehicle in 2014 and we recived our fist oil changes free because we were recomended by my sister , and now that we made an investement on our fist new vehichle ever we decided to returne to the same dealership we don't get anything ,we think we should because we are returnig customers at least a few free oil changes. but other than that our experince was great........................Miguel and Zulma Verdejo THANK YOU TO DANNY VARGAS LAQWAN BUTLER MANNY GONZALEZ WONDERFUL PEOPLE.............................

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Carol

Apr 5, 2015

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The only reason I gave high marks for Customer Service and Friendliness was because of Maher Tinawi who helped me with the final process of buying out the lease on my 2013 Elantra. He was the only person who approached me to find out if I needed assistance (Rami had customers in his office and was behind a closed door at the time). There were several other personnel in the front who were standing around chatting with each other, on their cell phones or singing. When I leased my car 3 years ago the atmosphere was congenial and business like. This time around it looked like there was a party going on. I was disappointed with all the loud talking and singing. At one point I had to be on the phone with my insurance company and the background noise in the dealership was so loud that I had to start shouting on the phone. I think someone needs to do Undercover Boss and get the place back in line.

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Leslie

Apr 3, 2015

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Went to web site (OH MY GOD SHE IS SO BLOODY NUTS!!)Confirmed car was in stock, gave my email and phone number. Got a call quickly, was told to ask for Pete, and car would be ready. So.....got to dealership. Nobody had ever heard of me, was not sure the car was in stock, and Pete (whoever the xxxx he is) was not there. Sorry, but I don't believe these reviews are real. Key Hyundai is just plain BAD. It is everything (and more) that people hate in a dealership.

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Kay 1951

Apr 2, 2015

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Alan, what can I say about a professional, patient, knowledgeable and a personality that would make you believe that you got that vehicle. YOU GO BOY!!!!!!!!!!!!!!!!!!!!!

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Kimberly

Mar 31, 2015

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Kevin was very helpful and friendly, he manage to get me a car that i would be able to afford and be happy with. I will definitely go back in future. Thank you Key Hyundai

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Tristin1

Mar 31, 2015

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I bought a Ford Focus from Kurt he was extremely friendly and amazing to work with. He did everything he could to get me into a vehicle and he follows up with all of his customers.

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Vbalisciano

Mar 31, 2015

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Bought an Elantra in March from this dealer from Kurt. He did an excellent job helping me choose a car. Couldn't ask for better customer service.

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jasondresselxxl

Mar 31, 2015

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I recently bought a 2012 Sonata here, and it was a really good experience. They were quick, knowledgable, and helpful on every level from selecting the right features to financing. Definitely a smooth process, and a dealer I would recommend.

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oachavez

Mar 31, 2015

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This is second car I lease at this dealer. The people are very nice and you can get good deals. I strongly recommend it to other people. My sales rep this time was Daniel Vargas.

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rshirra

Mar 31, 2015

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Daniel Vargas is, by far, the most knowledgeable and personable sales person I've dealt with when it comes to buying a car. I explained what my needs were up front and what my budget was, and he made every effort to find the perfect car for me! Daniel found the perfect car within their inventory based on what my needs were -- he explained every feature of the car and worked to get me the best price possible without any pressure whatsoever. I VERY HIGHLY recommend Daniel Vargas at Key Hyundai of Milford to anyone who is looking to purchase a car!

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crucitov

Mar 30, 2015

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I was referred by a friend of mine and could not be any happier with the knowledge and service provided by Maher Tinawi. I simply came in to look around and walk out with a brand new car. He took his time to find out our needs in a car and never once felt rush or pressure to buy. Thanks again for your exceptional customer service and for just bein genuine

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Wdinan733

Mar 30, 2015

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He was very knowledgeable and helpful. This is the second car that I have bought from him within 1 year. I would highly recommend him to my friends and family.

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tonnya

Mar 25, 2015

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We had shopped for a new car for several weeks before ending up at Key Hyundai. The experience was great. Peter and Mike were very knowledgeable, frendly and accommodating. We love our new car and have already recommended them.

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Amy

Mar 25, 2015

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I actually enjoyed my car buying experience at Key Hyundai of Milford. Maher Tinawi was professional, knowledgeable, friendly and made what is usually a stressful and unpleasant experience very easy and painless.

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Hazaris

Mar 25, 2015

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Sales Representative: Daniel Vargas had much knowledge Vehicle he was selling. Good presence, kindness and respect. Very Presional.I had an extraordinary experience and excellent treatment from Mr. Dann Vargas.

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walt

Mar 24, 2015

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Visited just to see what might be available, and see our friend Alan. Did not expect to buy now, but Alan got us a good price on a Santa Fe. Two days later it is in my driveway. Third Hyundai that we have purchased from Alan/Key!!

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robertrey

Mar 24, 2015

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When we first arrived to the dealership we honestly weren't looking to buy a car the same day. Alan honestly hooked us up so well with a deal that we ended up leaving with our ideal car the very next day. Excellent service and we will definitely be back to buy our second car :)

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e-moron

Mar 24, 2015

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Woke up the other morning to my truck acting up once again. So i decided it was time to just turn it in for whatever i could get and get a new car. I was in such an overwhelmed state, because lets face it who expects to just wake up and have no choice but to go and get a new car. I walked in to the dealership which was welcoming and kind. Laqwan met me at the front desk and said he would be happy to help. I was such an emotional and anxious wreck but he was kind and understanding. He worked with me based on what i was willing to spend and what i wanted in the vehicle itself. He was funny and attentive and he gave me a tour of the facility. He asked me what would help me to calm down and enjoy this car buying experience, i laughed and said a glass of wine. Well long story short, he made it happen. i drove off the lot in a great vehicle in my price range and to my surprise a bottle of wine in my cup holder.Laqwan was truly amazing and understanding. He made such a stressful experience a great one. And just so you know..... I am not the 800 credit score at all..... and he still worked it out. Enjoyed my entire visit and plan to see him again for each car I purchase.

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jodi27842

Mar 23, 2015

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I came back to Key Hyundai after over 10 years because I remember how kind they were to my father when buying my old Oldsmobile back then. In addition, a friend of mine who bought a car there in recent years highly recommended going to them, so I made my first and last stop at Key Hyundai in Milford. I was set up with a great salesman, Michael Bennett, who won awards for product knowledge, and who did a great job of pairing me up with the kind of car I was looking for that did not break my budget. It does take time to buy a new car (I was there about 12:45 PM until around 6 PM), but no worries there as they have snacks and great coffee (I had two cups during my stay), so you can stick around and take the time you need to explore all your options. I appreciated everyone's help and patience in answering my questions, even after I left! I have been calling and emailing after my purchase just because it is my very first new car and I keep having questions that pop up. Anyway, thank you Key Hyundai for my nice, new Elantra Limited! PS: Even the staff who I did not work directly with that day seemed very nice, i.e., those who I simply interacted with briefly seemed friendly and helpful.

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Ivelisse1214

Mar 23, 2015

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My Husband and I had a very good experience. Mr. Bennet was very respectful and a pleasure to work with. We would definitely recommend your dealer to our friends and family. Thank you

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kevinp

Mar 22, 2015

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Had plans to visit 3 dealerships (different brands) before deciding on a new vehicle for our son. Key Hyundai was our 2nd stop. Never made it to the third. Dan Vargas of Key Hyundai of Milford made a strong case and presentation for purchasing from their dealership. He was very friendly and professional, but more importantly, we felt that he was trying to get us the best deal possible. Though it took a while to finalize the negotiations between us, Dan and Peter (Sales Manager), the whole experience was gratifying.Kudos also to Manny Gonzalez (Finance Manager); very efficient and professional.

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RMPittman

Mar 21, 2015

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When I first arrived at Key Hyundai, I was very apprehensive. I had went to another dealership that made me feel unworthy of having a newer (I was looking for something 2010 or younger) car. I came in and I was greeted by a friendly woman who directed me to the receptionist who was welcoming as well. It was very busy that afternoon but we didn't have to wait very long to be seen. That's when I met Alan, who was so nice and reassuring. I never felt as if I was being pressured or hasseled to buy a car. I felt safe, and happy because Alan helped me to relax and get over my worry of being rejected. He was honest with me and reassured me that he would do everything he could to get me a reliable car for me and my family. He stayed true to his word and I have a brand new car that is safe and reliable!!! I truly appreciate all of Alan's hard work and help with getting a car. It was a very stressful situation that he was able to guide me through with such courteous and caring actions. I didn't feel like a customer, I felt like a friend. Key Hyundai really lives up to their motto... "dealer for the people"

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eckagee

Mar 20, 2015

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My experience with Francisco Zempoalteca was amazing start to finish. Nobody likes talking to car salesmen because you always feel like you're being sold a dream that will eventually turn into a nightmare. But Francisco was the total opposite, he was warm, friendly and HONEST! Something that is not so common at dealerships. I've already recommended him to many of my friends and will continue to do so because I want them to have as great an experience as I did. Thanks for my 2015 WHITE Hyundai Elantra Francisco! :)

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Oscar

Mar 19, 2015

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I had a great experience dealing with Daniel Vargas as my sales person very professional and work with me on my car needs. Very happy!!

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ANA G

Mar 19, 2015

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I WAS'T PLANNING TO BY A CAR WHEN I WALKED IN TO THE DEALERSHIP,BUT ONCE I MET FRANCISCO,HE WAS SO SWEET AND HONEST THAT I ENDED UP BUYING MY FIRST NEW CAR.HE was so helpful and walked me through everything.me in every Step of the way. I would recommend him to everyone I know.I think he's a great people person and very. He went the extra mile for me. Thank YouAna..

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Rich H.

Mar 19, 2015

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I really wasn't! I had been told to go to Key Hyundai and ask for Andre, one of the managers. He listened to my preferences and handed me over to Dan Vargas. I had coincidentally already read favorable reviews of Mr. Vargas and they were all true. Mr. Vargas patiently showed me a vehicle like I had described, and I really liked it. We took a long test drive and I felt no pressure at all from him. Unfortunately, I could not meet their price offer. So they returned with another, and I just couldn't say no! Really. I could not find a reason not to invest in such a fair deal. A low mileage, barely used auto that I love. Mr. Vargas also had his insurance guy find me a rate cheaper than I was paying for my older car too! Honestly, they could not have made it easier for me to be a happy customer. I would easily recommend this dealership, and this salesman, Mr Dan Vargas.

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joanny nunez

Mar 17, 2015

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After being without a car for a long time , it was a wonderful experience buying a car from this dealership. Laqwan Butler made the process a very pleasant one. He was a great help.I would recommend Key Hyundai of Milford.

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Mom2sillyboys

Mar 14, 2015

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I met with Daniel and he was friendly and professional. He took the time to make sure I was getting exactly what I wanted. He went the extra step when ordering my new car and delivering it to me. He made sure that everything was right and that all my questions were answered. I'd recommend going to him when purchasing a car at Key Hyundai. Thanks. Melinda

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Elvin

Mar 14, 2015

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Comprar un auto puede ser un proceso sumamente extresado para cualquier persona pero gracias a la amabilidad, el carisma y su buena experiencia del Sr. Daniel Vargas nuestra experiencia no fue tan extresada y nos sentimos comodos y en confianza. El Sr. Daniel Vargas fue un super vendedor que nos trato como familia y gracias a su amabilidad pudimos llevarnos el carro que nos gusto sin mayores problemas! Mi experiencia fue tan buena que yo le recomendaria a cualquiera que vaya a ese dealer y pregunte por el vendedor Daniel Vargas!??

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Alisaw

Mar 14, 2015

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After 10 years of driving the same car, I started test driving all different types of cars. Most dealerships/sales people are the same when it comes to being pushy and abrupt, but not Alan at Key Hyundai. He made me feel at home and comfortable with the process of buying a new car. The dealership was very clean and the people were very friendly. I would highly recommend Key Hyundai of Milford.

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Mark2015

Mar 13, 2015

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Our sales person was Alan. He was very thorough and helpful. He made our decision making process go smoothly and we are really happy with our new Sante Fe Sport. Mark

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Ken

Mar 8, 2015

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Have been a customer of Key Hyundai for 7 years. Have had a great experience with the dealership for a long time. Alan Rudman is a great salesman and it has been a pleasure to work with him. Thanks for the beautiful new Santa Fe. It is awesome.

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linds0390

Mar 7, 2015

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I was in a serious accident where my 2012 Elantra rolled over. Long story short, the EMT workers had told me that the safety features played a part in saving my life. I knew right then that I had to use my insurance money to go get another one. I also wanted to express how grateful I was for the safety features so I called Key Hyundai to let them know not only how grateful I was but that I would be returning to purchase another car. I spoke with Krista who was extremely compassionate and said that Key Hyundai wanted to help in any way that they could. She put me in touch with Alan, who called me within hours to reach out and make sure that not only I was okay, but that I got what I wanted. I explained to him that I wanted a 2015 blue Elantra Limited, and when Key didn't have one, he assured me that he would find one. Well lo and behold, the net day he calls me saying that the exact car that I was looking for had arrived on a delivery truck. Between me not being injured in my accident and my dream car showing up, I have to say that miracles do happen. I went into the dealership the following day to complete paperwork and I was welcomed by so many other staff who remembered me from being a previous customer and wanted to make sure I was okay. It was so heartwarming to know that I was cared about and not just a number. Additionally, it took my insurance company longer than what they told me to get me my check for my total loss. Alan went above and beyond to make sure that MY car was reserved and that all paperwork was done. He assured me that the car was mine and wasn't going to be sold to another customer. What I went through was traumatic, and it was so helpful to have a great team of people at Key Hyundai who wanted to help me. Their compassion and service is amazing and I will not only be recommending them to everyone but will also be back for another car down the road when the time comes. THANK YOU ALAN AND KRISTA!

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Ele

Mar 3, 2015

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Laquan was very helpful. I went to one other dealership and felt so uncomfortable , he changed my mind. He's awesome very helpful and made a stressful experience easy . Everyone there was polite and the finance manager, I forgot his name was great as well. I would definitely recommend this dealership.

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whitny819

Mar 2, 2015

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I was recently looking to purchase a new vehicle for myself, however I was unsure which direction I wanted to go in. I visited several dealerships, but was not very pleased with the first few businesses (surprisingly a lot of the sales people did not know their product and were unfriendly to say the least). Then I happened upon Key Hyundai in Milford. I had the pleasure of working with Kevin Reyes, who was such a great help, and made my decision to purchase a Hyundai quite easy. He was very personable and knew exactly what he was talking about. Very knowledgeable on the products he is selling. Needless to say, he made it his mission to ensure that I was happy and chose a vehicle that best suited my needs. I am so happy with my new purchase and can not say a bad word about both the dealership and Mr. Reyes. I would definitely recommend them to anyone looking to purchase a new car!

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antoniotd1

Mar 2, 2015

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I never went to a dealership that was so inviting and stress-free. I had an awesome experience and I will be coming back again and again. My wife will be purchasing a car next month due to my experience here. The salesman did not pressure me into a car, he listen to what I wanted and what my concerns were. He sought out the best quality car for me. I was impressed the amount of time he spent with me, and making sure I understood the features and benefits of my new car. I highly recommend this dealership to anyone reading. I told my friends and family about this experience. Thank you.

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Winston

Feb 28, 2015

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It was indeed a breath of fresh air to see a new look sales team and also to hear that the salesman who sold me my first car was no longer there, my experience with him was so poor that I vowed never to do business with a company who employed sales persons of his kind. Anyway I encountered a young solution provider , Francisco Zempoalteca and his supervisor Anthony Walker who I would like to say are assets to Key Hyundai , they were able to reassure me that I would get top quality service and they were willing to work with me and eventually I was able to purchase my second car, just want to say thank you Francisco and Anthony.

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jwedlowe

Feb 24, 2015

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Todd was very helpful, personable and considerate in helping me choice my new car at Key Hyundai -He made the experience very comfortable and relax - i did not feel stress out or pressured purchasing my new vehicle - The atmosphere in the dealership was friendly, warm and welcome - i have never felt like that when walking into a car dealership before - what an experience! - i have already recommended a family member to visit Key Hyundai in Milford -Thanks Todd for all your help. i am enjoying my new car!!!!

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jocelyn

Feb 24, 2015

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My family and I were very happy with the car we walked out with. Within seconds of hearing what I wanted he brought the perfect car. The whole process was great and will definitely recommend anybody who wants to purchase a car to go to Hyundai and ask for Dan Vargas!

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Brittany

Feb 23, 2015

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Andre LaPorte and his counterpart Fransciso provided me with the best customer service I have ever experienced. Andre spent hours finding the right car for me - one that I didn't even know I wanted that ultimately turned out to be perfect. Both Andre and Fransciso made me feel comfortable and informed through out the entire process and went above and beyond to expedite the process and get me approved. I could not be happier with my over all car buying experience at Key Hyundai and will return when it's time for my next vehicle!

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the cook

Feb 23, 2015

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I had a great experience at Key Hyundai of Milford CT. Dan Vargas helped me get a car this past weekend. Thanks again Mr. Vargas!

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K_thom

Feb 21, 2015

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Michael was very nice and professional. He kept conversation moving with all of our questions answered and even making us laugh. Everyone was very friendly!

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meli5696

Feb 18, 2015

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Very friendly group of people from the moment i drove into the parking lot. My sales person Dan Vargas worked very hard for about 5hrs to find me the perfect car and get me the best deal. Dan wasn't pushy and listened to exactly what I said I wanted.

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gunga317

Feb 17, 2015

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Dan connected us with a car that was right for us at a good price. He took care of everything and made the whole experience very pleasant. I highly recommend him. Jim and Penny Carter

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sheeni1

Feb 17, 2015

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Dan Vargas,Before I shook your hand, I warned you that I was a CHALLENGE one, you then reply with without hesitation that you "love a challenge" I was very pleased and knew then I was in good hands. Not only you show me that you have the skills and experience but also the compassions. You worked with me and follow through the entire process to put me into my brand new 2015 Elantra.THANK YOU VERY MUCH! you not only meet my expectations but SURPASS it. I will highly recommend anyone looking for a car to go see you Dan Vargas at Key Hyndai in Milford, CT. I also wanted to say thank you to all the Hyndai staffs for being so courteous and friendly. God Bless!

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VDeLucca11

Feb 17, 2015

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This is my third time going to Alan for a new car. He is extremely professional and listens to all my needs, wants and most importantly keeping it to your budget. I would highly recommend Alan Rudmen and Key Hyundai to anyone looking for a new or used car.

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Michael

Feb 16, 2015

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I had a great experience purchasing my new Sonata. Alan Rudman was extremely knowledgeable about the vehicles and went out of his way to help me make my purchase. Even after I left the dealership, Alan continued to check with me to make sure I was satisfied and understood the workings of the vehicle. Alan made sure that I received all of the discounts that were coming to me and gave me the best price for my vehicle. I would also like to add that the other employes at the dealership that I came across also made me feel welcome and were extremely friendly. I would have no hesitation in recommending Key to anyone purchasing a vehicle and would return when it comes time for a new vehicle.

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kindrablackwell1026

Feb 11, 2015

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Daniel Vargas was Awesome. I came in very nervous, not knowing what to expect. He made me feel very at home. He did everything he could to accommodate me. I am well pleased. Thank you Dan, I will definitely recommend anyone looking for car to come see you.

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CindyV

Feb 7, 2015

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Mike Bennett made buying a car a great experience. This dealership says it is a solution provider, and Mike really did solve our car problems. He listens very closely to really understand customer needs and then makes a great match. He is a very nice man, knowledgeable and has a great personality. He got us a beautiful car at a good rate and we are very grateful to him.

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cjensen

Feb 3, 2015

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I was looking to buy a new car and I was referred by my boss to Key Hyundai of Milford where she bought her car. I was very hesitant to go to a dealer, its always a feeling of getting swamped by sale people and bullied into buying something. Well I have to say that going to Key Hyundai of Milford left me with a remarkable experience. The staff was very friendly and knowledgeable. I was there for a little while, but happy with the service and the car that I bought.

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nurse1017

Feb 2, 2015

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I went to the dealership very skeptical of what was going to happen, but I met laqwan and he made me feel right at home! He was up front, knowledgeable, and funny. I didn't feel pressured at all and walked out with a new sonata. I plan on coming back for my next car and will definitely see laqwan again.

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trkreps56

Jan 31, 2015

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Excellent service in all departments. I was referred by a friend and would recommend another to visit. Had exactly the car I wanted right from day one. Andre, Maher, and Manny were great to work with. Thanks again.

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Iris

Jan 29, 2015

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Went in today to have my salesman Mike Bennett put on my seat covers he had bought for me as a curtesy and this other salesman named Francisco offered to help put on my covers, he took his time read the instructions carefully as this was his first time putting on custom seat covers, I had such great experience and trusted him putting them on as he had to take out my headrest just so they fit nicely into seat. Thank you Francisco you were helpful.

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spinon1988

Jan 26, 2015

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Alan was great! went above and beyond for us. Helped me get a great and beautiful Elantra Sport that worked with my budget. He was very informative and shared a lot of information about the car and the different great additions and how to use them. Even offered to help me connect my phone to the blue tooth with in the car. Which as soon as this blizzard is over I will be able to do.

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Socialbtfie

Jan 23, 2015

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Daniel was wonderful and made this experience so painless! He and Manny did everything they could to make me happy and accommodated me! I am very pleased and would recommend to anyone looking for a new car.

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kensan

Jan 22, 2015

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"Best Customer Service "My husband and I went to Milford Hyundai not expecting to leave with a brand new car, but with the help of Michael Bennett it happened.His primary concern was to listen to all our needs especially when it came to a monthly payment agreement.He was polite, funny and accommodating. I felt very comfortable being there and the facility was very nice.I will recommend Milford Hyundai and Michael Bennett salesman aka "Magic Mike" to anyone looking to buy a new car.I Thank you Milford Hyundai and Mike!!!

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Monica Zimmerman

Jan 22, 2015

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I went to Hyundai in Milford and drove home that day with a car. Alan, Andre, and Kim made the Experience so worth going there to look and test a drive a car. When you are there you can feel how everyone gets along and are very friendle.. I have recommended Key Hyundai of Milford to some people who might be looking. I'm looking forward to my first service on my car. Thank you again Key Hyundai of Milford

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Travis Ford

Jan 21, 2015

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My wife and I were very fortunate to have Maher Tinawi ,as our salesman. He was very cordial, polite and patient, He is extremely knowledgable about Hyundai motor vehicles. We were only looking to shop around for different makes and models of autos to compare before making a decision but we were so impressed with the service, atmosphere and the fact that Mr. Tinawi was able to provide a vehicle that we were pleased with based on the infomation we gave to him and the team and the warranties that Key Hyundai provides,

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M Abreu

Jan 21, 2015

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Daniel Vargas helped me testing, selecting and purchasing the car I needed for work, with the highest professional support, a friendly atmosphere and a really great experience at Hyundai of Milford, CT. I do recommend to stop by this dealer before decide your next vehicle purchase or lease. Thank you Daniel.

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wwworoseocom

Jan 20, 2015

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I have been out of the "buying a new car" game for a few years. I noticed that i had alot of negative equity in my current vehicle and i knew it needed alot of work soon. I paid a few visits to other dealerships and kept getting the run around and they kept trying to put me in a vehile i hated. I came to key hyundai and met with Daniel Vargas, from the beginning he was very nice and personable. I was very skeptical but i decided to give it one last try. He was very honest and didnt try to sugar coat anything for me. He told me everything i was going to expect, i felt like i was a good friend or family member. The level of honesty he showed, is what gained my trust immediately. The process to buying a new car is difficult especially if you are like myself and do not have the best credit or tons of money to put down for a car. Daniel worked with me over several days we were calling and speaking to each other daily which i appreciate so that i didnt feel like i was left in limbo or not valued as a "good credit" customer would be. He spoke to me in a language i understood stood. I really appreciate his diligence, patience and the effort he put forward to make sure i got into a vehile that not only i could afford but felt comfortable in. You guys are crazy if you dont come to key hyundai and see Daniel.

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Lisha27

Jan 19, 2015

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As being a nervous customer. They made me feel that I belonged, and I did. The atmosphere is fun and professional. The service and knowledge this team has is the very best, with so much, much more to offer. Thank you. Francisco and Rami.

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mcassara

Jan 17, 2015

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Alan helped me through the whole process. Everyone was very accommodating! I would highly recommend anyone looking for a new or used car to come to Key Hyundai of Milford!

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genesis2014

Jan 16, 2015

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!!!!WOW!!!What can I say about Mr. ALEX ORTIZ........4 Thumbs up!!!!!!! This is the 3rd Hyundai that Alex has sold to me and my family.....This deal was the DEAL of all DEALS....For starters, my trade in vehicle was upside down x 10!! for value....Alex never stumbled. All in all I needed a Miracle to trade in my car to get the one I wanted, and Mr Alex Ortiz was that miracle...He assured me every step of the way that he would make the deal of a lifetime for me and gosh darnit, (keeping it pg rated) he did just that. I don't want to put any numbers in this review, but let me be straight with eveyone who reads this. The car I traded in was an 07 Nissan Altima w/145k. 4yrs remaining on the loan, do the math..I can go on and on about Mr. Alex Ortiz and his car selling, and people skills....His talents are unmatched by anyone at that dealership.....This dude is phenomenal!!!! (again keeping this pg). His vehicle knowledge is unsurpassed!. He even got me to purchase Bluelink. You think he would've thrown that in...LOL......You see, that's how good he is at his job.......I now drive an awesome vehicle with all the bells and whistles, fully covered, thanks to mr Alex Ortiz....If anyone is looking to purchase a car in the near future, Alex is your guy...Not taking anything away from all the other great sales people but Alex,,,xxxx, xxxx, xxxx...he's good.....!!!To Ms JM, you have the perfect salesperson in Alex Ortiz...Don't let him go!!!!! even if you have to offer him half the dealership....Kidding.....Thank you Alex.....The dealership is great!...Clean, bright, healthy atmosphere.....They even feed you....LOL...Mr. Rami Abou Al Laban, is great at explaining everything with numbers and puts it all into perspective once the deal is done. Tons of paperwork though.LOL.....Thanks Hyundai of Milford.....your Dealership is in a class by it's self.....Keep up the good work.

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ShirleyM

Jan 15, 2015

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I went into Key Hyundai scared and nervous , but they made me feel very comfortable. They treated me as a person and not just as a sale.. Francisco and Peter Sell made sure I was happy and that I left with a car that same day. I strongly reccomend everyone who's looking to buy a car to go to Key Hyundai in Milford Ct. Shirley M.Gonzalez

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Csmith1589

Jan 15, 2015

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Amazing first car purchase experience! Dan helped us find the best deal for what we wanted, I couldn't be happier with our purchase and experience at Key Hyundia! I would recommend them to anyone looking for a new car who wants trustworthy and quaility service!

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JSGrafix85

Jan 15, 2015

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Great service and sales from Laqwan Butler. He was able to get me approved for a vehicle my wife and I really needed! It was an awesome experience and I look forward to more business with them!

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whizkid331

Jan 13, 2015

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just came in to look and walked out with a new vehicle. Without feeling any high pressure tactics. Just great friendly people looking to help me get what I wanted.

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csracing27

Jan 2, 2015

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Really paid attention to our needs got us in the right car for rhe right price. Any time i need a car he will be the guy we see. Was very knowledgeable about our vehicle and really strived to please us both.

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Tonyathomas

Jan 2, 2015

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Scott was so perfect when it came to helping me with the car buying process! I recommend anyone out there shopping for a new car to go see Scott and the team down at key Hyundai!

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nicholas

Jan 2, 2015

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Hello!I was in the market looking for a new car, went to Hyundai of Milford, drove a car that I really liked, the salesman was helpful, found me the color I want, I got a good deal with a great warranty on my new car, they are a nice team.

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Blong24

Jan 2, 2015

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Michael Bennett was an excellent Salesman. He did not push a car on me but instead viewed it as a needs based purchase. He asked about what we needed and fit the the right car at the right price to our needs. Well done.

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Carrie

Jan 2, 2015

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Had a great experience at Key Hyundai. Scott walked me through the entire process of choosing a car and all the paperwork. Everyone was friendly and helpful there. I look forward to getting my car serviced and keeping up the schedule to keep my warranties valid. The car is great. Still have to read the entire book that comes with it, but I just love the car. I can't rate the quality of work since I just got the car and it hasn't had any service yet. Great experience. Friendly and no pressure atmosphere too.Thanks.

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ST

Jan 1, 2015

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Maher been a great salesman, he helped us buying our new car at the payment we wanted, it was a great visit to KEY HYUNDAI, I recommend these guys for every car hunter, I am really grateful...

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Raulalva240

Jan 1, 2015

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Friendly environment, great customer service. Salesman helped me with everything from choosing the car to helping me with all the financial paperwork, as well as getting me the best deal. I would definitely recommend this dealership to others.

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matt321

Dec 29, 2014

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Dan was a tremendous guy to work with. He was very reasonable and easy to talk to. He answered all my questions and carefully spent time getting to know me to ensure the car I choose was the best possible fit. My parents also bought from Dan a few months ago and recommended him to me. I, in turn, would highly recommend Dan and Hyundai to anyone in the market for a car. Plus, it was fun talking baseball with him.

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aliyahciant

Dec 29, 2014

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I'm so happy to have done business with them. Dan treated me like family making sure that I knew everything about my new car before purchasing. We went over every detail to the fullest. I did not feel rushed nor did I feel pressured to buy. The entire staff at the dealership was friendly and made sure they congratulated me. Manny made sure that I understood all paperwork that I signed in the office. They all were sure that I was pleased and I'm sure that I was well taken care of. Thank you all! I'll be sure to recommend to everyone

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Alice

Dec 29, 2014

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Key Hyundai really made the overall process of purchasing our car a great experience. We were greeted by smiles and had the opportunity to work with a patient, friendly, and helpful salesman, Alex Ortiz. He spent hours going back and forth to work with us, and he spent time showing us the minute details of the car after our purchase. We really appreciate his time and continuous efforts to making everything work out. We highly recommend this dealership!

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Paige Del Gatto

Dec 24, 2014

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mike was great ;) i will be buying more from him. He was very knowable and friendly and made sure i felt at ease ;) thanks again i love my car i will be back when my daughter is ready to get one

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CAmaker1

Dec 24, 2014

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Dan is the MAN! As soon as I walked through the door I was greeted and immediately assigned to Dan to help me through my car buying process. I had just received news that my car was a total loss and he was more than patient and courteous when walking me through the process of purchasing, yet, another car. He took all me preferences and interests into consideration and got me EXACTLY what I walked in looking for. He does his job as a salesperson but he is also very genuine and trust worthy. He connects with his customers on more than just sales. I am more than excited with my new car and I owe every ounce of that to Dan. If you're looking for a new car go see Dan Vargas at Key Hyundai in Milford, CT. He will get you what you want!

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frankrusso76atyahoo.com

Dec 22, 2014

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Excellent staff everyone very friendly. Francisco Zempoalteca new his cars .He explained everything to us, Went the extra mile .He is an asset to the company.We are very pleased with the Sonata

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Desiree'

Dec 19, 2014

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I could tell right away that Dan was an honest man. He was courteous and respectful. He made our car buying experience very easy and made us feel very comfortable. He went out of his way to make sure that we were very pleased with the sale.I would recommend Dan to anyone who is looking to purchase a vehicle.

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amberkuban

Dec 19, 2014

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Alan is AMAZING! This is the second car we purchased from him. He is so friendly and really goes above and beyond for our family. We have two boys that can NEVER sit still, and he really makes it like home to them, always finding some type of entertainment for them.He is so attentive to our needs and really listens to what we are asking for.Thank You again Alan for being such a true professional and we already have been recommending people to purchase their cars from your dealership.

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chrisvargojr

Dec 18, 2014

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I went to Key Hyundai with one goal in mind; to quickly replace my car that broke down that morning. I was immediately approached by Mike and he let me explain my needs for a commuter vehicle. I told him I was looking for a Sonata, and what my minimum requirements were. He told me the dealership just got a brand new one in. I then told him that I may be interested in trading in one vehicle and purchasing a second, as long as the numbers worked. Before he even wanted to talk about vehicles, options, or go for a test drive, he wanted to run my loan application to see what I was approved for. I respected that he didn't want to waste my time if the deal was not possible from the start. Everything came back fine, and we went to work looking at vehicles. We settled on a Sonata and a Santa Fe Sport. The numbers didn't come in where I was hoping, but Mike made it work. He wasn't pushy in the slightest. He asked me once what I was looking for, I told him, and he got very close. Not once did I feel pressured, and he was able to answer all of my questions about both vehicles and the financing. If he was a typical "sales guy," I would have probably walked out. His very approachable personality and willingness to work with me and not pressure me into something got him two vehicles off the lot in one swoop. I'd welcome an opportunity to buy a car from Mike again.

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Marissa Velazquez

Dec 18, 2014

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I would like to say Thank you to Mr. Daniel Vargas. If you are looking to purchase a car, GO SEE VARGAS! He is a true professional, and is a man of respect, and integrity. He took his time with us, and truly heard what the needs of my family. I would highly recommend people to purchase their cars here. I am extremely grateful for such an outstanding experience. Thank you Mr. Vargas, it was a pleasure to meet you.

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Diane232

Dec 18, 2014

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Dan was phenomenal! He was attentive, listened well and was very courteous. He followed up immediately with me and over several days. While I went on a Thursday and said I would decide on Saturday, he called on Friday to ask if I had any questions. I ended up buying a different brand at another dealer however, Dan was very pleasant with my daughter and I. i would definitely recommend him to my friends!

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alexisg7

Dec 15, 2014

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This was the first time leasing a car and definitely will recommend Key Hyundai of Milford to anyone else thanks to Dan Vargas! Dan made my experience great and i left with a great car! I am so in love with it and unlike other salesman I've been to Dan did not lie to me and try and screw me over, he made my time there worth it . If you go to Key Hyundai of Milford I would highly recommend you ask for Dan Vargas , he will not disappoint you !

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Grace Loeffler

Dec 12, 2014

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Attention female car buyers!For professional,respectful,patient service with a great sense of humor ask for Dan Vargas.He took the edge off buying my Sonata from Key Hundai in Milford.He has been most attentive to my needs and very knowledgeable about explaining the features of the car I picked.I would recommend this place thanks to the people like Dan.Otherwise,you can expect the usulal stress tactics-no car price listed on the car and on the internet(it was the case with my car)-how old fashioned and unprofessional is this!Stop this practice,do you want to sell the car or not?If,yes,list the price or I will go somewhere else.To the financial officer on 12/12/2014-show some courtesy to the buyer!If it was not for me buying my car from your place you would not have your position.Respectfuly,Female in Milford.

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stevesyk2015

Dec 11, 2014

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I walked into Key Hyundai of Milford with the feeling that I would walk out dissatisfied because due to my bad credit and experience with recent dealers.Wayne turned that completely around. He got me approved for a lot newer vehicle than I expected. I had a limit planned and it was done.I would highly recommend him to anyone wanting to buy a car.

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Crazy Lady

Dec 10, 2014

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This is the third car my family has bought from Key Hyundai of Milford - Alan is the best sales person - no pressure, but pays attention to what my needs are and finds the best deal for me and my budget. So, with the help of Manny in finance, I am now the proud owner of yet another Hyundai (Accent)i! I truly feel comfortable with the purchase - never owned a new car until this past Saturday - very exciting!! Am looking forward to many more years as their customer - everyone there is great - Natasha greets me with a smile - Ryan keeps me on track with service - and Alan standing by when I need him - just to name a few. Thanks to you all for making a daunting experience a pleasure!!

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APP123

Dec 10, 2014

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It was really great working with Michael Bennett. He was honest and very helpful when it came to picking my new car. He made sure to find out exactly what I was looking for. My family and I went in the late afternoon on a Sunday and he stayed late with us to answer all our questions and made sure we were taken care. I would certainly send anyone looking for a new car his way.

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debbie.gonzalezastacio

Dec 10, 2014

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The attention that we received was very very good i am happy i did went there and thanks to my friend sandra hernandez and husband that recommended you guys to me now i am happy and of course your sales men michael bennett that was very but very helpful with us he did an awesome job and very well done God bless him thank you michael once again good luck hope u sell much more you are a great person to deal with.

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DeniseDrake

Dec 6, 2014

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My salesman was Dan Vargas. He was very knowledgeable about the differences between the Tucson and the Santa Fe. I came in looking to drive and hopefully buy the Tucson. Through the process he helped me realize I would be much happier in the Santa Fe. Dan completely understood my needs and concerns and made me feel like the Santa Fe was the right vehicle for me. I have been driving my Santa Fe for one week now and I am so happy with my choice! I stopped in to thank Dan and told him I should be a spokesperson for the Santa Fe! I have already recommended Dan to someone who was admiring my car and I told the person that Danny would take care of him! He is an honest guy and I hope I can send business his way! Ty Denise D.

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princes

Dec 3, 2014

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I came in looking for information about the 2014 elantra. I was completely educated on them and told about all their options and incentives. I was also told about how key hundai does busines and what they offer their customers. I explaned my bad experience with the other dealerships and my sales person Alex Ortiz took the time to listen to them. He asked me to hear him out and allow him to treat me like a customer and answer all my questions . Alex treated me with respect and helped me with choosing the right car for me. I went in searching for a 2014 model and left buying a 2015 elantra fully loaded for a great price and unbeatable warranty. Alex spoke with me about every detail with buying a car and kept me up to date on everything that will happen next. When we made a deal and he brought me the car he explained every option on the car and how it works and made sure I was completely satisfied with my new purchase and did not have anymore questions. It was a pleasure working with someone so professional . Thank you for the customer service Alex. And thank you for a perfect buying experience. Also Manny Gonzalez was great with explaining the paper work. The rest of the staff was very poliet. Thank you Pat Romano.

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nadiaval

Dec 2, 2014

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Laqwan was a great help and had patience dealing with my attitude and frustration. I walked out completely satisfied with my brand new 2015 Hyundai Elantra.

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Winter15

Dec 1, 2014

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We purchased a new Elantra last month from Kurt Schock. The environment around us was very busy and chaotic, but Kurt gave us his full attention, was friendly, knowledgeable, and made us feel relaxed throughout the process. He answered all of our questions. We love our new car and would highly recommend both Kurt and the dealership.

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minerva.joseph

Dec 1, 2014

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I didn't know how I was going to make it through, but once I was in the hands of Dan Vargas he made me feel as if I was his daughter in there trying to purchase a car, I want to thank Dan very very much without your services I would not had been able to drive away. Thanks very much, my appreciation.

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lhayes5642

Dec 1, 2014

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Went in to have my 2010 Hyundai Santa Fe serviced left with a new 2015 Hyundai Santa Femy Salesman was Kurt Schock, a friendly guy, full of details and very reassuring. Nice totalk to and listens to the customer. He has been in contact with me to ask if I had any questions or concerns regarding my new car. He's the type of salesman that all car dealers should have on their sales floor. Thanks Kurt.Linda

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SCSU02

Dec 1, 2014

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I recently bought my 2015 Elantra from Kurt Schock and the experience, price and ease was just as perfect as my first purchase in 2011 for my 2012 Elantra. Kurt as before took his time and did his due diligence to find me the perfect match. Proud owner of 2 Elantras from the best sales person and best dealership I ever dealt with.

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diamond1947

Dec 1, 2014

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Thank you so much. The price was right. Kurt was very easy to deal with. Went through the entire car and explained all systems and controls.

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eunice.udensi

Nov 29, 2014

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A no-hassle car buying experience. A lot of car choices coupled with a very informative sales staff. Got what I wanted for an affordable price.

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tinorus

Nov 28, 2014

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Recently purchased a used late model replacement vehicle. This was an unplanned purchase due to a major engine failure of an older existing SUV which I have owned for a very long time.My wife and I were greeted by Wayne Murray who put us at ease, helped us focus on a solution o or problem and select a a car that matched our immediate needs. He then brought the remainder of his team, Peter & Rami who walked us through the entire purchase process in a friendly, efficient manner.Overall, a very comfortable, refreshing experience.

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cindy1122

Nov 26, 2014

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I recently purchased a new vehicle at Key Hyundai. Scott Vogel in the sales department was great to work with. He took the time to understand what I was looking for and helped me choose a great Santa Fe. Very knowledgeable -- knew the car inside and out and explained all the features without coming off as pushy. Scott was easygoing and saw to it that the entire process went smoothly.

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laketar

Nov 25, 2014

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Key Hyundai of Milford is truly a great place to purchase a vehicle. The atmosphere is welcoming and friendly, and not to mention the customer service is commendable. The sales person I worked with (Laqwaun Butler), was very helpful. He was very professional and knowledgeable, he also tried best to assist me in anyway that he could. Laqwan was not only knowledgeable his sense of humor and compassion for the consumer was much appreciated. I have recommended this dealer to many persons and I will continue to do so. - Laketa

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debbie.amarante.5

Nov 25, 2014

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This was my FIRST time buying a car by myself. I had no idea what to expect. I was greeted by the Sales Manager who introduced me to Scott who immediately put me at ease and assured me that he would help me find the car I had in mind and would answer all my questions. I'm sure I asked some silly questions, but at NO time did Scott make me feel like I was "just a silly woman". He patiently answered all my questions, making sure I understood everything. Before I knew it, I was driving home in my new car!! I can't say enough about Scott's professionalism...the BEST customer service ever!! I have been praising Key Hyundai and Scott ever since!! You can be sure I will be a repeat customer. Thank you Key Hyundai and a special thanks to Scott....

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vikey18

Nov 24, 2014

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Never Again. This dealership SUCKS with customer service and overall presentation. THEY JUST WANT YOUR MONEY, That's All. It's been 3 months since I purchased my vehicle and the simplicity of getting the correct name on my profile when they had my liscense was SO HARD for them. Give me a xxxxxxx break and do your job!

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girls3

Nov 22, 2014

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Michael B. was a pleasure to work with. He was very helpful, knowledgeable and very very friendly. He helped us get a great deal on our new car. I would and certainly will recommend him in a heart beat to anyone I knew who needs a car. Thanks so much Michael!!! Kathy and Roger of Fairfield

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jenna1993

Nov 21, 2014

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Had a great experience at key hyundai. Went to other dealers and non of them could give me a good price and some of them were rude. I went to key hyundai and met the nicest sales guy and he helped me out alot. I love my car! I would definitely go there again.

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manggg26

Nov 21, 2014

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Michael was very helpful and extremely friendly. He was able to help me save a lot of money and gave me a great deal on my new car! Excellent, excellent customer service and was very helpful with getting the papers signed by my mother when she was not able to make it down to the dealership. He gave the best customer service I have ever received from a car dealership in all my times of car shopping. Very hard, dedicated, and helpful worker

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Anmb313

Nov 18, 2014

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I came in for an oil change on my current Sonata and left with a new 2015 Sonata..I worked with Kevin Reyes and he was AMAZING!!! Went way above and beyond to help my husband and myself get into our new car which we LOVE! if you need a salesman to go to at Key then go straight to Kevin, he will work with u and ur individual situation to help.

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bleek226

Nov 14, 2014

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An incredible sales experience. Dan and the whole team were absolutely amazing. I recommend Key to anyone looking for a car and restoring your credit

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leeam.aldouby

Nov 11, 2014

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After pricing a lease for a Honda Fit in Milford, CT, we went down the road to price the Hyundai Elantra SE. We were paired with Daniel Vargas, a sales representative. He promised us to work out leasing terms to answer our financial needs. With the aid of Anthony Walker who was the manager they worked out terms which far better than the terms Honda offered us. We found out that also that as far as ride, power, and comfort, and extras, the Elantra offered us much more than the Honda. We had not planned to walk out with a car that day, however the professionalism and determination by both Daniel Vargas and Anthony Walker to work out a leasing deal between us to both our advantages persuaded us. Would definitely recommend this dealership.

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balisciano

Nov 10, 2014

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I had a great experience with Key Hyundai of Milford. Daniel Vargas was very helpful and right to the point. I needed a price and Daniel got it. Thanks

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paul.avellino

Nov 9, 2014

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I was so surprised and very happy that key hynndai worked with me and got me approved for my new car everybody was so great to me I will recommend my friends to come see you

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nacharles1

Nov 7, 2014

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Michael was extremely helpful and professional. He didn't try to force me to purchase a vehicle, he listened to me and what I wanted. He defintely made it work for me. I would recommend the dealership based on the Great Service Michael provided

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par108

Nov 5, 2014

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Michael Bennett and everyone at Key Hyundai of Milford made purchasing my new Accent a stress-free experience. Even after I had picked out one color car and they had got it all prepped, only to have my wife suggest a different color, Michael said no problem. He went the extra mile and I really appreciate his patience and understanding. I have a great new car, with a great warranty, and I can really say that I drive worry-free. Thank you Michael and Key Hyundai; and also a quick shout out to Jill Merriam; your radio ads convinced me to shop for a new Hyundai Accent.

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Terrance2014

Nov 1, 2014

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Kevin was very pleasent to deal with... He listen to me and understood my needs, I was not sure what I really can afford for a vehicle, but Kevin made magic happen, he really knows what to do to get you the best for what's in my budget.... my 2014 veloster is great thanks Kevin

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sonata15

Oct 30, 2014

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The salesman was so friendly and patient with me. Maher asked what are the main things I'm looking for in my vehicle and he found just that with the help of another member of the team Anthony. My time with the Key Hyundai of milford family was full of laughs, excitement and satisfaction. A time well spend.

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Sh.k9

Oct 28, 2014

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Hello, If you are in the market for a new car, first thing you should decide on is buying a Hyundai, wonderful people, these workers know their job, we just got our new Hyundai car, Maher made it so quick and easy for us, we got the best deal ever, thanks a lot Maher.

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Maryann Agostin

Oct 28, 2014

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We have bought 3 cars from Key Hyundai of Milford over the past few years and have had great experiences each time. Our salesman, Kurt Schock, for our last purchase was excellent! Kurt was patient and provided helpful guidance. He asked great questions and really tried to understand our needs. We never felt pressured. We made a great choice!

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Samantha Rae M.

Oct 26, 2014

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This was my first time purchasing a new vehicle and Mike made it quick and painless. He was very informative and made the whole process easy.

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Stebbins55

Oct 25, 2014

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My mom needed a reliable vehicle so we decided to go to Hyundai because of the certified pre owned program. Our salesman was Dan Vargas. He was very attentive to my mothers needs. He could have convinced her to buy a more experience car but he made sure the car was the right fit for her even though it was a less expensive car. He put the needs of the customer first instead of the commission. He took more time with us than most would have. Because of his compassion for the customer he has definitely created a repeat customer. In 2 years I myself will be looking for a new car and my first stop is Hyundai to see Dan.

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Jeannie Daniel

Oct 24, 2014

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Just leased my second car from Key Hyundai and couldn't be happier. Daniel Vargas was excellent, i honestly had no intentions of getting a new car the day I went in just wanted to see what there was but ended up leaving with a new Tucson! I felt comfortable and confident when i left and would definitely recommend Dan to anyone looking to upgrade their car situation.

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chermarie22

Oct 21, 2014

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Everyone at the dealership was very friendly & helpful, especially Dan Vargas! He was informative, patient, & friendly. Dan went above & beyond to make me feel comfortable & to help me find a car that I loved. I will be recommending Dan & Key Hyundai of Milford to my family & friends! Thanks!

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ChuckDudley

Oct 20, 2014

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Todd Jones the Solution Provider was very patient. He helped us get into the car that was right for us. The gentleman who cleaned and detailed the car was excellent and very meticulous. Same goes for the sales manager Pete Sales. Great team! Thank you! Will do business with Key Hyundai of Milford again!

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mdhoff

Oct 20, 2014

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I leased my first Hyundai 3 years ago and went way over my mileage. I figured I would have to end up buying out my lease and true to their promise, they put me into a nicer newer vehicle! I couldn't have been more pleased with sales associate, Alex Ortiz. He was friendly, professional and most importantly patient. I dealt with Kurt Schock the first time I leased and he was also a pleasure to deal with! Kudos to their service department as well!

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Sexybrownsugar

Oct 20, 2014

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My mother and I went to Key Hyundai in Milford, CT on 10/19/14 in hopes of getting her a vehicle. We spoke with Michael Bennett and he went above and beyond with getting my mom approved for a vehicle. He got many denials but that didn't stop him from trying. He finally got an approval for her and she drove off the lot the same day. He made sure we got in contact with an insurance agent and even helped us with making sure the first payment on the insurance was taken care because we didn't have the money. He is an amazing individual and deserves a recognition for his exceptional customer service. He should be the manager of his own dealership. I'm more than confident it would be a top selling dealership. THANK YOU so much Michael. I'm still in awe of everything that you've done for us.

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speerjw

Oct 20, 2014

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I had a wonderful experience with Alan Rudman at Key Hyundai. He was very attentive and helpful. I leased a Santa Fe, which is incredibly nice! Alan talked me through everything and I really appreciated his advice and support. I had such a positive experience that I am recommending Alan and Key Hyundai to my friends and family!

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Vernee

Oct 17, 2014

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Great service... Wonderful personality.. Michael got us what we needed abs wanted... I love my car... He kept his word to me and that goes a long way... I would always recommend Michael for the sale..

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rking53068

Oct 16, 2014

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All around great sales team and finance people. Kevin Reyes and Michael Bennett was awesome and my experience with this dealership was really a positive one.

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nnovia

Oct 15, 2014

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There are not enough words of thanks and gratitude for Alex. I do not normally find car shopping a pleasureable experience. I found myself recently in a position of needing a new car but not having much money for a down payment and not having a good credit rating to secure a loan. Alex was very professional and knew just what to do to help me over my hurdles. He was honest and direct but compassionate. He was not pushy or offensive nor did he shun me away when he knew I didn't have much to bring to the table. I left that day with a 2014 Hyundai Elantra GT and I couldn't be happier right now. What started off as an emotional and stressful day for me turned into such a nice experience that I will surely return in the future. Thank you Alex and the rest of the Hyundai Team.

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Degennat

Oct 14, 2014

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I never had a Hyundai and I absolutely love my car! Smooth riding and so easy to control. Great compliments from everyone I know. Dan Vargas was great help and certainly patient! :)

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Kpekari22

Oct 14, 2014

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After being turned down at another dealer for a used car, we decided to try Key Hyundai. Daniel Vargas met us when we arrived and his big smile eased our worries. He was so helpful and got us into a car that works with our down payment and budget that same day. We are now the proud owners of a new 2014 Hyundai! Thanks Daniel and Key Hyundai for all your help. We will definitely refer friends to you and make sure they ask for Daniel!

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rockstarr

Oct 14, 2014

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I just want to express my thanks to Rami who explained everything to me regarding the loan process. I have never bought a car for myself and this first experience was a great one! Now I know where to get my car!

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Tmarie715

Oct 10, 2014

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Alex was amazing! He did his very best to make sure I walked away with a car I was completely happy with. I now own a 2014 Hyundai elantra and I couldn't be happier

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jlockwood3

Oct 9, 2014

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My wife and I worked with Alan Rudman at Key Hyundai and had a great experience. He was knowledgeable, professional, really took his time explaining everything from the deal to all the cool features our new Santa Fe has. It was a pleasure to work with Alan!Justin & Rossana Lockwood

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mr0612

Oct 9, 2014

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Todd was very helpful, he took in to account the details we gave him of what we were looking for, and got us exactly what we wanted. He was courteous, realistic, and what I most appreciate, he was not pushy I did not feel like he was just another car salesman doing whatever he needed to get a sale. He was direct and to the point, which was really refreshing. Thank you Todd! I love my new car!

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ginaruth

Oct 5, 2014

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Alan Rudman helped me purchase my new Hyundai Elantra. He was kind and patient and helped me find the perfect car! He thoroughly explained my options and made the experience simple. I would highly recommend you ask for Alan when you visit Key Hyundai of Milford.

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cleopold10

Oct 2, 2014

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We went to another dealership prior to coming to key Hyundai of Milford and this experience at Key Hyundai of Milford was amazing, Alex Ortiz was friendly, respectful, courteous, kind and most importantly honest from the very first time he shook her hand to greet us until he shook our hand when the deal was closed. We were looking for most importantly honesty in purchasing this vehicle or any vehicle for that matter and the first dealership we went to just outright lied from beginning to end so needless to say our expectations even coming to key Hyundai were not that high however Alex Ortiz completely changed our minds the staff was friendly, courteous and very accommodating. I would definitely recommend Key Hyundai of Milford to anybody who's interested in buying a Hyundai. Thank you all so much for putting us in a vehicle that we wanted from the very beginning, you listened, you delivered especially Alex Ortiz! You all did it in a superb way. Thank you so much we love our new Hyundai Accent!!!!

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Hhenderson669

Oct 1, 2014

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Honestly and truley, I came into the dealership with no belief that I would be told I would get approved on a car. I have spent the last year and a half trying to get approved on a car to better myself, my family, and my career. Being a single mom with 4 kids, everyday I pray that my car will start so that I am able to take care of my family. Working 3rd shift I needed a reliable car to get to and from work, my 97 nissan maxima was barely making it, only 400 dollars down they got me approved today!!!!! Im so excited that i left in my car today at work tired but truley so thankfull for kevin making me stay for hours because if not i wouldnt be in a 2013 hyundai sonata. Manny explained how to rebuild my credit, and that i could make weekly payments, and shorten my loan. Thank you so much manny and Kevin , you both made my situation 10 times better!

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Jordan's

Sep 29, 2014

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Michael Bennett, is the best salesman that I have every encounter; personable, patient and helpful with every aspect of purchasing a car. I would recommend him to anyone without any reservations. Thank You Michael for helping me to restore my faith in car salesmen!

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morala2

Sep 28, 2014

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Michael Bennett is an excellent sale person. He answered all my questions. His customer service is beyond what I expected. I would recommend people to visit mr. Bennett for great deals and services.

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shrimpy203512

Sep 27, 2014

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My salesman was so wonderful! He was so kind and helpful to me. And he personally picked me up to bring me to Key. By the time all the papers were signed and it was time to bring home my new car, i felt like he was family. Key is very lucky to have Mike. Excellent customer service and a great person. I would love to do business with him again. Thank you!!

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Jamie12477

Sep 26, 2014

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If your looking for a salesman who you feel like you can trust and help you in any way that is possible then ask for Scot Vogel! Scot delivered fantastic customer service to my husband and I. He worked with OUR financial situation/needs and never made us feel pressured! This was such a positive experience we had to share!

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Msergeon

Sep 26, 2014

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My experience with Key Hyundai is more that excellent. Scott Vogel was more than excellent he is a wonderful sales person, he really work with you and is not like other sales person that pushed the sales down your throat. He really take pride and personal on they way he works with you!!! Scott is excellent he makes you feel like you are part of his family!!!! I will recommend him to all of my family and Friends!!!!

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Yahairav

Sep 25, 2014

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Daniel Vargas was amazing an absolute pleasure to do business with will recommend asking for him when purchasing a car from here he made me feel very confidet with my purchase and took his time to explain everything very thoroughly.

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vonballin

Sep 25, 2014

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I am someone with a very low credit score, yet I was never made to feel like they were doing me a favor. I felt like they simply wanted me to have what I wanted. Mike B. was awesome.!I had to hug him when I left. The dealership was friendly and respectful. No lewd conversations and hanging around. They were professional and courteous. I went in jut to look and explore my options and I walked out with a brand new car for my hubby. That purchase put a smile on his face that I will never forget. He works hard and deserves to ride in style. I also came out a lot more knowledgeable about Hyundai cars and service contracts. I will definitely recommend Key Hyundai to my friends and family. Thanks Mike!!!!!!

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tigger115

Sep 24, 2014

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i went in for a scheduled oil change on my 2012 sonata. it was really nice to go in and see sales rep alex still working there after 4 years. he is an absolute amazing man. i left there feeling more confident than before knowing that he really cares about his customers and our over all experience. i dont think i would ever want to deal with anyone else but him. every time over the last 3 years i came in for service, he has always been there and would stop in to say hello to me and make sure i was happy no matter what. hands down best dealership ever!!!!

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vic.terenzio

Sep 22, 2014

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Buying a car can be an overwhelming experience. You don't want to go in and get "taken for a ride" Alan made the whole process quick and painless. I love my Tucson, and actually look forward to going back to the dealership for service. The loyalty program replaces tires and batteries. Hyundai has become what Toyota used to be. Alan will guide you through the process beginning to end. I used to buy American. Alan and Key have changed my views.

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deannafusco

Sep 21, 2014

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I have been in sales and customer service for 17 years, with that being said I had a wonderful experience today at Key with Alex Ortiz. He made it so easy. Hes honest and helped us from the parking lot to delivery. His service and kindness was superb. He also went out of his was to detail the car for us. The service dept. is closed on Sunday and he made sure we left with a wonderful clean car with a full tank of gas! I would recommend him to anyone who is serious about buying a new car! Thank you Alex you made us feel like you are a dealership for the people! A+

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melmare

Sep 21, 2014

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I am a new customer to Key Hyundai and Al Rudman was a calm person to talk with. He put no pressure, explained everything and went out of his way to help. Buying a car a Key Hyundai was a very pleasant experience.

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GFDonohue

Sep 19, 2014

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First met Alan 3 years ago when I purchased my Elantra. Needing a larger car, I came back to him at Key only to get the worlds best car and price. I purchased the Tucson and it is fantastic. Alan is incredible and a great person. Honest and always going the extra mile for a customer, I would never buy a car from anyone else. Now, on the car side, Hyundai's are wonderful. In 3 years with my Elantra, I never had a problem or issue with the car. The engine is fantastic and the cars are very well made. I am very excited about the Tucson and I absolutely love driving it.

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trubio14

Sep 17, 2014

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My salesman, Mike Bennett was extremely helpful when trying to find me my perfect car! He worked hard for days before I was happy with the numbers and payment options. I couldn't be happier with my first new car (Elantra)!

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CatherineSullivan

Sep 15, 2014

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I traded in my vehicle in search of an upgrade. After years of driving the same vehicle, I figured I earned it! I have had my service done at this dealership for over seven years and have dealt with Ryan Pereiras and Larry.. When I went in two days ago in search of a new car, I went to see Ryan and he directed me immediately to Alan Rudman. Alan assisted me and he was amazing. He went through the process with so much patience and friendliness. I felt like I was being taken care of by one of my own sons. I felt like he looked out for me and made sure I was not only in a safe car but in a vehicle I was going to enjoy and be safe. I will continue to get my vehicles from this dealership and go straight to Alan each and every time. Thank you so much Alan and all the staff at Key Hyundai of Milford for making this task such a pleasurable one!! - Catherine M. Sullivan

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cmwoodman02

Sep 12, 2014

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This was my first time purchasing a Hyundai. My sales guy, Dan Vargas, paid attention to what I was looking for and got me into the perfect car. And Peter Sell was able to come up with a payment plan that worked very well for my budget. Overall, I'm very pleased that I went to Key Hyundai in Milford!

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cheryl.leduc

Sep 12, 2014

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SO I TOOK MY LEASED SONATA IN TO GET IT SERVICED AND LEFT IN A FINANCED 2015 HYUNDAI TUCSONTHANKS TO KEVIN I AM HAPPILY BACK DRIVING A SUV

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William Schmalzer

Sep 9, 2014

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Outstanding customer service from the first contact to closing the sale. They went out of their way to make sure I had the car I wanted, and needed.

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Prescilla T. Lindo

Sep 8, 2014

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This is my very first time purchasing a vehicle.I explained my financial limitations and all the employees who assisted me went above and beyond to ensure that I found a new vehicle I can afford and was happy to drive out of the dealership with. Special thank you to the one Mr. Daniel Vargas. Your assistance was greatly appreciated.

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markryba

Sep 4, 2014

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Car Shopping on a screaming hot summer day is not on the top of my fun things to do list. However, the outdoor temperature was nothing compared to the energy generated by "The Dealer for the People's " efforts to provide a pleasant shopping experience that turned into a sale in the first visit. We didn't know what we wanted but because there were so many different types of vehicles available on the lot to look at, we , and anyone, can find something that suits their needs. Despite the burning heat of the day, our "Solutions Provider" took the time to shuffle vehicles around so we could drive cars we were interested in. He also took the time to point out the differences in each until we narrowed down our choices. We found the perfect car and I could go on, but the price negotiation was professional and courteous and met our needs so we concluded why look any further when we are fully satisfied right now. By the way. The manufacturers warranty, the dealership offering free tires if the vehicle is serviced there for regular maintenance can't be beat. Check it out, you won't believe it either.

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Michael Prete

Sep 2, 2014

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Dan was an excellent salesman and answered all of our questions being courteous and kind at the same time. Always asked us if there was anything he could do for us and followed right up on the free remote start installed in the car along with a loaner for our use while waiting.

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Cel3990

Sep 2, 2014

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I was coming up on the end of my lease and was still debating what I wanted to do next. Kevin really listened to what i wanted and what i was looking for in my next vehicle and talked options with me to help me find the best fit. He was super friendly and outgoing making the overall experience a lot more comfortable and enjoyable. Manny was also great! I probably asked him a million questions and he answered everyone without a problem!! Thank you Manny for being so patient and Kevin for helping me find a great car!

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robert.millspaugh.9

Sep 2, 2014

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I purchased a new car last weekend. The experience was very good. I was treated kindly and everyone worked with me to get me into a car that I could afford without using pressure.

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jack.larkins.524

Sep 1, 2014

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Scott Vogel, what more can you ask for in a salesman. Courteous, Very informing, he took the time to show around the hole lot too give us a wide range of choices. Its salesman like Scott, that keep us coming back for the 4th time Sincerely Jack & Carole Larkins

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josephzuzickjr

Sep 1, 2014

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We have had wonderful experiences purchasing cars from Key Hyundai of Milford Ct since 2010. In May of this year our daughter traded in her 2008 Elantra for a 2014 Accent. That's when we met Francisco who is an extremely helpful and knowledgeable sales representative. We returned recently and my wife and I and traded in our 2009 Elantra for 2014. Within 48 hours of purchasing our 2014 Elantra my wife totaled her 1987 Cadillac Brougham. Since the purchase had just happened we naturally stopped back out to Key Hyundai in Milford to see about getting our old car back. We now have our old car back :) . Well we can only say many THANK YOU'S to Fancisco, Maurice, Rami, and all of the staff at "Key". After three purchases in four months Francisco has proven to be an excellent sales representative at Key Hyundai. We are a happy Hyundai family. Many thanks to Jill Merriam.

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Tisha Cromwell

Sep 1, 2014

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My experience at Key Hyundai was awesome everyone was friendly and went above and beyond to help me. I felt very comfortable and did not feel pressured. I also sent my sister after I got my car and she got one too. It was a great experience.

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kmosher

Sep 1, 2014

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Scott vogel has made my car buying experience extraordinary he was very helpful and thoughtful to my needs. I wouldRecommend anyone looking to buy a car to go see him. My 2014 Hyundai accent is the best car I've ever owned.

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GiselleMendoza

Aug 31, 2014

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If your looking for quick easy way to buy a vehicle.. This is the place to go.. I truly love my new Sonata! I got a great deal and service by Kevin Reyes! Thank you Kevin!!!!!

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Tlr3763

Aug 30, 2014

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Must say Scott Vogel made me feel comfortable about buying a car. Got the most for my trade and payments where I feel comfortable. Nice new car.

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jubafld

Aug 29, 2014

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I really enjoyed the service given to me at Key Hyundai of Milford. All the sales people were friendly, helpful, and attentive. My salesman Michael Bennett walked me through the process and answered all my questions. He helped me find the vehicle that I love! I will definitely recommend Key Hyundai to my friends and family.

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buddyhine

Aug 29, 2014

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Mike Bennett made me feel comfortable when shopping for a car. He showed me a couple cars for the exact dollar amount I could afford. He then went over a bunch of different scenarios and expressed that if I didn't like the car we can always go back out and keep looking so there was never any real pressure. He kept me happy by getting my monthly payment down to a number I could afford and giving me the freedom to decide on whether or not to keep the deal. Peter and Anthony worked really hard to find me that bank to finance me and helped in getting that payment to where I needed it to be. Thanks guys. Mike good luck on your fantasy football draft!!

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ajmjr1967

Aug 28, 2014

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Daniel Vargas greeted my wife and I when we were shopping for a used car. He had great patients, and let us test drive several cars. Once we picked the one we liked he worked very hard to help us negotiate a price that we could afford which sealed the deal on our 2012 Sonata!! Thanks Daniel, he puts the buyer 1st!!

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markwirth

Aug 27, 2014

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We own a Sonata and an Elantra and decided it was time to upgrade to a larger vehicle. We wanted to trade in our Sonata for a Hyundai SUV. We worked with Michael Bennett who was extremely friendly, helpful and professional. He was not like a stereotypical car salesman. He listened to what our needs were and made a recommendation based on that. His recommendation was in line with what I was looking for. We test drove the vehicle and he presented us with pricing on the new vehicle as well as the trade-in value of my Sonata. I thought both were extremely fair so we sealed the deal and now I'm a new Santa Fe Sport owner. If you're looking to buy a new Hyundai vehicle, be sure to ask for Mike. I also want to mention that Manny in the Service department is also a great guy. When we've brought our cars into Service, he has always gone above and beyond to help us. Everyone we've had to work with at the dealership has treated us right.

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SDana98

Aug 25, 2014

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I walked into Key Hyundai of Milford expecting to purchase a preowned car. As soon as me and my sister enter the sales office we were greeted with excellent customer service by Mr. Vargas. He guided me through the whole car buying process with no hassle at all. Thanks to Mr. Vargas iam the proud owner of a 2014 Hyundai Elantra.

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Hxrivera

Aug 25, 2014

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I purchased my Hyundai Tiburon coupe in 2006 from Key Hyundai in Bridgeport, CT. Since then I've gained a wife, a 5 year old daughter and a 7 month old son. It was time for a family man's vehicle. I reached out to Key Hyundai of Milford via email for a quote on a Santa Fe Sport. Within minutes of my email I had received a response and from there on the process was simple and convenient. I met Michael Bennett that evening. He was courteous and very professional. Not only did he assist me in finding the PERFECT vehicle for my family and my BUDGET but he did it in a manner where I always felt very comfortable. Before I knew it I was driving off the lot with my new Santa Fe Sport and my family couldn't be any happier. If you are in need of a new car contact Key Hyundai of Milford and ask for Michael Bennett. Thank you Mike! I look forward to a continued business relationship at your establishment!

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ctfit2012

Aug 22, 2014

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I needed a new car and had been to a handful of other dealerships but did not have a good experience nor find the right vehicle until I decided to come to Key Hyundai and met Dan Vargas. From the moment I walked in the door he took great care of me and showed me several options in my price range. This man has the patience of a saint and will do whatever it takes to find a solution, going above and beyond to take care of the customer. Dan has gone out of his way to pick me up at the train station and drop me off (twice!) before I purchased my car and he even called me on his personal cell on his day off to make sure I was properly taken care of and 100% satisfied. Even though the first vehicle I intended to purchase did not work out, Dan did not give up but in fact helped find me a replacement used vehicle that turned out even better than I expected and helped me to negotiate the best deal! At first I liked him because he was from NY but after this experience I truly respect him because he is a stand up guy who will go the distance not only to sell a car but to help get you back on track and moving up in life. Dan you are my hero, and I wish you were family! Thank you!!!

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scrisanti

Aug 22, 2014

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We were very happy with customer service as soon as we walked through the door. Very pleasant and very professional. We were able to find a car to fit our needs and budget thanks to the help we received. We would definitely shop there again and tell others. Thank you Daniel Vargas for being a great customer service person with a great personality. Purchase August 21, 2014.

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jjy4

Aug 21, 2014

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Every employee at Key Hyundai of Milford delivers excellent service but Michael Bennett.. absolutely outstanding. Not only is he professional but he makes a personal connection as well. Mike made what seemed to be impossible become a dream come true for us. Any business we have in the future will definitely be with him. Thank you for everything!

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Elevate4

Aug 20, 2014

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Bought my 2014 Tucson in July. Mike Bennett was wonderful to work with .... Professional, friendly and knowledgeable. His post sale follow up has been terrific. I could not ask for a better sales experience when dealing with him, Maurice one of the sales managers and the reception and service staff was top notch! I've already recommended 2 people to them! Love my car and really happy I went to Key Hyundai!

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billiebobrice

Aug 20, 2014

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My Husband and I were in a rut ...our car died on Sunday and we needed a new car ...he needed to get to work ...we needed a Vehicle ....we went to Honda in Watertown on Monday afternoon we met a guy standing outside his name was Chris he seemed nice ..we looked at some Suv 's we took one on a test drive came back talked a little filled out paperwork and then he took the paperwork to another guy who never even came over to see us at all ...then Chris came walking back over to us and said wow you guys don't have good credit rather loudly and rudely ...I didn't even notice if there were any other people in there or not ...actually I felt embarrassed to even look around at that point and he said ... WE CAN"T help you...he acted like we wasted his time ....we left there feeling really bad ...they made us feel like why did we even walk in their door... ... We went home and I looked on the internet... I seen Key Hyundai in Milford ...I've also heard their add on the radio ...no credit , Bad credit, no problem ..come on down we will help you ....so I wanted to see the cars they had listed on their site but first they asked for a little info ...which i filled out within 5 minutes I got a call ...a Very nice lady talked to me her name was Adriana she asked a few Questions I told her what had happened to us and she said why don't you guys come in and see us ...come down on Tuesday at 4:15 ...so at 4:15 we walked into Key Hyundai of Milford ...we were greeted by Daniel Vargas he introduced himself to us and we told him who we were and that we were here for an appointment to discuss buying a vehicle ..We sat down and filled out some paperwork ...next Mr. Vargas introduced us to Mr. Anthony Walker....he asked us a few questions ...Then he came over and showed us some figures and how much it would be for payments ...it all sounded good and in less then a hour or so we were told ...Congratulations !!! your all set ...We are the new owners of a Beautiful Hyundai Santa Fe ...OMG !!! he brought tears to my eyes (happy tears) ...just a nice feeling to know we were taken care of by such nice folks .... Mr. Walker worked out the numbers and then told us they were a little better than the first ones ...he worked his magic for us and it all worked out ...They were Great!!! Very professional and had smiles on their faces the whole time we were there ....they checked out the vehicle took off the stickers cleaned her up a bit, put plates on it and we were on our way home with a Vehicle ...Thanks for everything ...just shows us there are some really great people out there that actual work for you and with you ...All our problems solved all in the same day within hours actually ...My Husband will be able to go to work in the morning and we don't have to worry any longer about a car...Thank You guys for everything ...I will send anyone that is looking or thinking about getting a new Vehicle to your dealerships any-day.... you all did a Wonderful Job helping us out today ...you made us feel so much better & Happy ...Again, Thank You so Much !!!....Bob & Billie Rice From Oxford, Ct.

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Bartasarisi

Aug 19, 2014

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Went in for basic service and purchased new vehicle instead.Highly motivated employees.Willing to answer any questions or assist with system set up.Additional assistance after purchase is important to me.

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amartone

Aug 19, 2014

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The whole staff at Key Hyundai was GREAT!! They were very helpful and supportive. They made sure my sister was happy and comfortable with her decision of buying a new, affordable, and reliable car. I would recommend anyone looking for a new or use car to go see Michael at Key Hyundai in Milford.

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buddy2006

Aug 17, 2014

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my husband and i visited the hyundai dealer in milford we met the best salesman ever his name is Dan vargas he treated us like family he made us feel so special. Dan vargas was outstanding with the up most respect towards us and his job as a salesman . we didnot expect to purchase a vehicle on that day but we purchase a 2013 kia we love it, Dan vargas effectively solved all our needs and answer all our questions he is friendly, respectful ,and very profesional.we will refer potential buyers to seek service and guidence from Dan vargas and milford hyundai delership.. THANK YOU also Manny Gonzalez did agreat job explaining all the paper work for the loan A+ for both Daniel Vargas and Manny Gonzalez. Thank You again Zulma and Miguel Verdejo

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lidster

Aug 16, 2014

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I came in for an oil change on my 2011 Sonata & drove out with a 2014 Sonata -Thanks to Sal in service who entrusted me into the hands of Dan Vargas. Dan is not only professional , courteous & friendly but he is genuinely sincere. Dan effectively solved my needs thus making this my Best car purchase experience. Dan has a great passion for serving his clientele & I will refer potential buyers to seek his guidance & service. Thanks to Manny G.- the paperwork was hassle free & a breeze ! Milford's Key Hyundai Dealership provides the best customer service in every aspect!

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Hybrid/Sonata

Aug 14, 2014

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We recently purchased a Hyundai Sonata Hybrid. Mike Bennett was our salesman and he was excellent. We would recommend anyone thinking of purchasing a vehicle from Key to look for Mike. We also want to give high marks to Maurice Moody, he was very professional and we appreciated his assistance in making our experience pleasant. Manny Gonzalez worked with us on the financing and got us in and out in no time. The new car is great and the gas mileage is worth it.Thank you for one of the better experiences we have had in purchasing a new car.

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Noir81

Aug 12, 2014

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I recently purchased a brand new Elantra from this dealership, and I must say that I was very touched by the overall positive experience that I had with this dealership. I was especially pleased with their outstanding level of customer service. There was one sales associate in particular, Bentley McCoy, who was extremely helpful. I was very touched by his level of understanding both as a human and a professional. He was very understanding of my personal situation and was willing to individualize and cater a loan to meet my individual needs. I was extremely touched by his sincerity; he was very authentic in his efforts to assist me throughout the loan process. Most importantly, I was impressed by the amount of effort, attention, and care that he put into my loan. I was a rather jaded car consumer prior to this experience but my dealings with Bentley McCoy renewed my faith in the car industry. He made me comfortable, secure, and confident throughout my dealings with this dealership. I would definitely without any hesitation recommend this dealership and the assistance of Bentley McCoy to any prospective car buyer!Thank you again!Tina

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dowling9th

Aug 11, 2014

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Mike was a very friendly and respectful individual and provided me with excellent customer service. I would definitely recommend Mike Bennett To anyone purchasing a new vehicle in the future. Thanks for the new car Mike!

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TucsonwalkingD

Aug 11, 2014

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I purchased a new car there last week. Everyone at Key Hyundai was courteous to me. They asked me if I needed water, coffee, tea and showed me their lounge. The sales person Wayne Murray was very nice during the test drive and knew everything about the car. After I purchased my new car, I had a question about my contract and they were willing to take the time to over it with me. Most of the staff remembered me after I came back to have my car detailed and even remembered which car I purchased. Great customer service is key and they are great at it!!

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Kelly Gibbons

Aug 11, 2014

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Andre Laporte and Dan Vargas were extremely helpful, attentive, and knowledgeable! They made the car buying experience fun and I really felt that they wanted what was best for me. Dan made sure I was completely comfortable in my car and answered all my questions thoroughly. Andre asked me a lot of questions up front to determine what would be the best option for me and suggested a few models for me to try. I never once felt like they were trying to "sell" me something, but rather they were helping me find the perfect car for my needs while making the whole experience more enjoyable. I have and will continue to refer my family and friends to Key Hyundai, and specifically call out Andre and Dan for their excellent customer service!

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VinWin006

Aug 11, 2014

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Had no intent of buying a new car, until I met the salesperson "Dan Vargas". I have been in the hospitality business for over 10 years and he treated me like royalty. He clearly is the "salesperson for the people". He got me into a new 2014 Sonata with low miles and helped save me over $300 a month on just gas! I would greatly recommend Dan Vargas. No complaints, awesome job!Thanks a millionVincent

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Dan Norton

Aug 11, 2014

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We went to Key Hyundai because we really liked our last 3 Sante Fe's and we were interested in trading in our old and buying a new one. The dealer that we dealt with previously was a good dealer but there Service Dept was the worst. Our last problem we had was that my horn kept blowing a fuse every time you pushed the horn. They would never fix the problem. We brought it to Key Hyundai, not only did they figure out what the problem was... They fixed it. So we decided that we would give Key our service the next time we were looking. So now I know not only is the Service Dept GREAT but so is the Sales Dept. We dealt with Maurice Moody and Alan Rudman. Both gentlemen were very professional, caring and considerate to what we were looking for and needed and had the car we were interested in on the lot. They delivered the car when and as promised that afternoon. I totally love my car and have already recommend 2 family members to see Alan when they get there. Dan & Jenny

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Arosado1

Aug 6, 2014

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Recently I visited the dealership to check out the newest Sonata models. The goal was to replace my 2012 Sonata with a 2015 model. I called Alex Ortiz in advance to make sure he will have the time to show me the different models (he was my Salesperson back in 2011). On his new role as Sales Manager he introduced me to Daniel Vargas. We explored multiple alternatives and at the end of the day I was driving another brand new Sonata like 3 years ago. Dan's expertise made the whole process "pain free". Thanks Alex & Dan for your service.

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gorswife23

Aug 6, 2014

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Great Dealership. Very friendly, helpful, and knowledge of vehicles. Our Salesman Francisco was awesome. He made our experience all the more better. We would definitely buy from them again.

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8520

Aug 4, 2014

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My new purchase was a good experience. The salesmen knew the car and features it had in it. He was knowlegable on the product he was selling. I had buying experience. James

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AngelandCynthia

Aug 3, 2014

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I came to Key Hyundai with my husband and father in law looking for a vehicle for my father in law. The guys at Key Hyundai, specifically Mike B and the finance guy. They were both so nice, friendly and more than willing to help us anyway they could. We had a tall order, and they were willing to work with us until we were satisfied.

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cindy45678

Aug 2, 2014

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My first experience with Hyundai was a good visit. Peter, Rami and Wayne were very helpful and courteous. Wayne did an excellent job with me.

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Amandaxo238

Jul 25, 2014

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I just bought my first brand new car and I love it!!! I worked with Todd and the first time I went I was just looking and told him everything I wanted!!! I went back with my dad and Todd remembered everything I asked for the first time!!! He was a great person to work with and I will be recommending people to him and will be back in the future!!!!

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larrythompson438

Jul 25, 2014

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I came to Key Hyundai to finalize end-of-lease options. I was apprehensive to say the least; since I had excess mileage issues. I met Alan Rudman who immediately allayed my anxiety. He was extremely personable and was focused on me as a "real person" . He was not trying to sell me a car; he was dedicated in resolving my concerns. He conscientiously pursued various options; but again always being sure they would work for me. I genuinely felt I was dealing with a "good friend" not a car salesman. The professional assistance of Maurice Moody and Rami Abou Al Laban proved invaluable. Alan Rudman's title on his business card should read "Sr. Solution Provider Extrodinaire"!!!! He is most definitely a "key" asset to Key Hyundai!!

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Linpalmie

Jul 24, 2014

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Mr. Vargas was very helpful. He showed us the car we were looking for, answered all of our questions , and never pressured us. He also made sure the car was perfect when we came to pick it up.We would definitely recommend Daniel & Key to our friends & family.

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mcrouse1010

Jul 24, 2014

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Thank you Dan and the whole crew who put us in our new car. I will highly recommend Key Hyundai to anyone who is interested in purchasing a new car. This dealership went above my expectations. Thanks again, Great Job!

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anneposada20

Jul 22, 2014

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Alan was great. I went to get my 2008 serviced and my car needed alot of work so i decided to ssee if i could get a new car. I got one! I am thrilled and i love my new car. He was the best!

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lsimonelli123

Jul 17, 2014

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Thank You for being so professional and courteous to our employees . We appreciate the time you took to explain everything and your ability to answer there questions and be attentive and helpful. We will continue to refer people to you hopefully you can work with them to reach there goals. Elite Homecare.

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richieca10

Jul 16, 2014

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mike was a great guy helped me out as best as he could i will deffinetly be going back when its time for a new car. i recomened these guys to anyone. Thanks mike for your hardworkRich

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bradley.marshall.756412

Jul 16, 2014

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Buying a car is always stressful and 9 times out of 10 you know when you're dealing with a car salesman or someone who actually wants to listen to what you're going through and wants to help you out instead of make the biggest commission check he can. Don't get me wrong when you walk into the place the guy you see on TV is there shaking everyone's hand and making you pray to god he's not the one selling you the car. Lucky for me he pointed me off to mike who I must say gets it. Mike is a very friendly guy who took a little more time then I expected to get to know me and my wife more then what type of car I wanted. I felt really comfortable talking to him and at times felt like I was talking to my buddy rather some guy working for commission. I would actually say that he definitely earned what ever he is getting paid for my purchase. He didn't throw numbers at me all day or tell me you got to get this car you got to get this car. He explained to me my options what my choices would lead to and help me realize help build my payments make my payments smaller and what to expect with my car. Like I said he was more of an buyer adviser then a sales rep and I deffenitly think I will be using him for all of my future car purchases.

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Mursals627

Jul 8, 2014

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Bentley, one of the sales consultant at key Hyundai made the process of buying a car a fun and easy experience. He went above and beyond my expectations to help me get the car I wanted in such short amount of time. I highly, highly recommend this dealership, but most importantly, Bentley the solution provider. He will make the process easy and stessfree. I'm so happy I chose key Hyundai and even happier that Bentley helped me get the car I wanted.

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dmcordone

Jul 3, 2014

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Dan was very nice friendly and straight forward. Honesty is always the best. It was a very pleasant experience dealing with him. I am very happy with the service and my new car. I would highly recommend people to go to Hyundai and tell them to ask for Dan. Thanks for the great experience!

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Billrick27

Jul 3, 2014

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I could not have chosen a better dealership.Everyone there seemed to work as a team.They were frienly and helpful.They also kept there word. A class act. Would buy a car again from them in a heartbeat.

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syrupmoran

Jul 1, 2014

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I recently purchased a 2014 Elantra and I love it! I wouldn't of bought such a great car without the help from Scott Vogel. He was very helpful and didn't make me feel pressured into buying a car. He seemed to know what he was talking about which made it a lot easier to trust his opinions. I recommend everyone to go purchase a car from Key Hyundai of Milford!

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Kate_beirne

Jul 1, 2014

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We recently came in and worked with Scott, not only was he very friendly but his personal skills were very like able. He didn't make me feel pressured or nervous while asking questions or answering questions like at other dealerships in the past. Scott went over every aspect of the car I was interested in not only myself, but my parents as well. I liked that he included them and made them feel a part of this new adventure in my life as well. He was very honest when it came to financing and leasing which was a big part of the sale. Scott was a big help the day I leased my first Hyundai and we will be back to work with him in the future.

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M Richards

Jun 30, 2014

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The experience at Key Hyundai was excellent. My sales rep, Dan Vargas, was helpful, polite and respectful. Many car dealerships have a "sleazy" feel, one in which it feels like a "battle" to win the "haggling war". This is not the case here. A very positive experience and I will recommend Key Hyundai to my friends.

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Eobrien3

Jun 30, 2014

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I was very unsure about purchasing a car when I had been without a car payment for several years. I was put at ease immediately upon walking in to Key Hyundai. There were smiling faces and a friendly staff. I worked with Alan and never felt pressured. He listened to my needs and what I would be able to afford. Not once did he try to convince me that I should purchase outside of my price range or try to talk me into something I wasn't comfortable with. He was a pleasure to work with and I felt at peace with my decision to purchase there. I love the car and I feel that I made the right choice.

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Yv0nne

Jun 30, 2014

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Everything was great. Service was good. I was accommodated in everyway possible. Timing was fast. Process was fast. I would suggest the background music be turned down just a tad.

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MAnn05

Jun 27, 2014

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After having an uncomfortable experience with a pushy dealership, a friend recommended Key Hyundai. When I walked through the door I was greeted warmly and spoken to politely. I wasn't asked a million questions right off the bat. I explained how I was treated at another dealership and assured that Key Hyundai was not pushy and would give me all the time I needed to make such an important financial decision. THANK YOU KEY HYUNDAI OF MILFORD!! I will recommend all my friends and family based on this experience :)

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TLSotere

Jun 25, 2014

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Positive Positive Positive!!! I am grateful to Anthony, Todd, Brian and Kim for the truly wonderful, helpful experience in purchasing a vehicle. From the initial inquiry to bringing the care home, they made everything easy and effortless. Thanks You!!!

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msbk518

Jun 21, 2014

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My husband and I walked in thinking we would get turned down, we have heard all the commercials on the radio on TV and thought it was just another gimmick, like all the other dealerships we have walked into. They promise the world if you have no credit or bad credit but you get turned down. Key Hyundai is different they really work with you so you can leave there with a car. Mike Bennett was the best employee and helped us so much. I would recommend key Hyundai to everyone i know and i will tell them to ask for Mike Bennett!!

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goodsonfam

Jun 19, 2014

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My husband and I NEEDED a new car really bad. I kept hearing the advertisements on the radio for key hyundai and finally decided we would give it a try. They really are the dealer for the people! Kevin helped us so much to be able to get the new safe car that we needed for our family! Thank you to KEY HYUNDAI and KEVIN!!!!We love our new elantra!

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marykui

Jun 19, 2014

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I had a $14,000 book value vehicle for trade ..I paid approx.$23,000 in 2012 from this dealer.,. pay off was $10,000. They wanted to sell me a 2014 elantra.but wanted $4,500 down plus my trade.Never showed me another car I asked for an older car they said no..can't do it ..Really!!!

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jimmy1985

Jun 17, 2014

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Was a big help. All the people that where amazing. I would go back was a nice car for the money also they didn't push it on me.

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merrittlori

Jun 17, 2014

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I purchased a new 2014 Hyundai Elantra. Going in I thought I would only be able to get approved for a used car purchase, if that. My Sales person Mike Bennett, not only found me a reliable car that I could afford, he was able to get me approved for a brand new car that I never thought I could get. The best part of my experience with Key Hyundai was the ENTIRE transaction, from the time I walked in the door until the time I drove off in my new car took 3 hrs. Thank you Key Hyundai for working so hard for me and making purchase a car a delightful experience instead of torture.

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Tina159

Jun 16, 2014

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Michael is a very friendly and knowledgeable sales associate. He made our car buying experience a pleasurable one. We will definitely be back to see him again when we are in the market for our next vehicle.

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PaulHowarth

Jun 15, 2014

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I went to Key Hyundai based on their radio commercial and they lived up to the hype. Sal, put my financing fear to rest explaining my options clearly and reassuring me. Dan was knowledgeable and super friendly and the value certainly can't be beat. I had planned to "just look," but a few hour later I was driving home in my new car. I'd certainly go back.

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cwebb1986

Jun 14, 2014

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Michael B was a complete joy, He put me at ease, professional, courteous and friendly, very knowledgeable about the car and made a painful process easy glad to have him serve me. I could not ask for a better salesman, was not really looking to get a car, he new I needed one and deep down so did I. Rami was great with my package and how best to set up my payments and explained the terms to me very well. Everyone was very nice in the dealership as well, hope to have many years working with you guys.. Thank You Michael Bennette

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Teresa866

Jun 14, 2014

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This place definitely the place for someone to buy a or new or used. They are friendly, non pushy and give you exactly what you want. When Jill Merriams annoying commercial is on radio , you know what? This lady is smart she knows how to attract business! I told Laqwan Butler what I wanted in a car and he and the rest of the staff found the perfect used beautiful Nissan. I feel like a celebrity driving my used practically brand new Rogue! And with my crappy credit they still got me a car loan. Amazing! I plan on telling everyone I know that wants a car to go here from now on. Thanks Key Hyundai!!!!!!!

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motionslw1

Jun 12, 2014

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Buying a vehicle has always been a dreaded experience for me, so i would purchase a vehicle and stay in it for years. I was filled with soo much anxiety when i arrived at Key Hyundai and only intended to view the vehicles in stock. When Daniel approached me i let him know immediately how I didn't trust car salesperson and i really disliked finance employees. Although for the first 20 minutes or more i wasn't very friendly, because of my concerns, Daniel was very patient and very direct. This is greatly appreciated. Needless to say he soon gained my trust and respect and now i believe there may be hope for a honest car salesperson after all. LOL. (So now i'm working that bad taste out of my mouth.) I drove off the lot still a little anxious but now 2 weeks later i am confident that i made the correct choice in dealers ships. I could not have had a more friendly and respectable person assist me in purchasing my New Hyundai Accent. Thanks to Daniel Vargas.

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steve6475

Jun 12, 2014

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Mike Bennit helped me every step of the way to purchase my first brand new car. i would definitely recommend key hyundai to other friends and family. everyone at the dealership was very polite and friendly it was a very good car buying experience.

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tark1253

Jun 9, 2014

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Key Hyundai is the best dealership around in both sales and service. I have bought several Hyundai's from them and will continue doing so.Alan Rudman is a great salesman who is very intent to your needs and wants. He will do what ever it takes to get you the deal and car that you want and will always follow up to make sure you are happy with your new vehicle. This is followed up by the outstanding service department that accomodates your every need. I can't say enough about this dealership and their great sales and service people.

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2009NissanHtc

Jun 5, 2014

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Im in a tough spot at the moment but in need of a vehicle. Friends and co-workers referred me to Alan Rudman at Key Hyundai in Milford. From the moment I walked in I felt comfortible. Mr. Rudman was wonderful, patient and knew what he was talking about.He helped me navigate through my car buying experience with ease. Everyone was friendly and helpful-especially Mr. Rudman. I will recommend Mr. Rudman and Key Hyundai to everyone I know thats looking for a car!

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NewRedCar

Jun 4, 2014

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Dan Vargas provided excellence customer service and knowledge of my new vehicle. He took the time needed to get me the deal I was hoping for and executed it in a timely fashion. Thank you Dan your the best! Over all key Hyundai of Milford Ct exceeded all expectations.

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bkobhayes

Jun 3, 2014

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From the moment we arrived at Key and met Dan Vargas, we were impressed with his no pressure and professionalism. He went above and beyond to help us find the perfect car and worked with us to find the right fit for us. I have already highly recommended him to several friends and colleagues. We never intended to purchase a vehicle the night we came in but after all his hard work and help, he really made us feel comfortable and we left owning our first Hyundai!! Great job Dan!!! Thank you!!!!

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nikkiredd

Jun 3, 2014

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I purchased a 2014 Sonata on June 2, 2014; with dealer Bentley. He was fun, energetic, understood my vehicle needs, and did an unbelievable job with getting me into the car I wanted. I would recommend anyone looking to purchase a Hyundai, to go in and ask for him. The energy was great! I love my new car, and I would return time and time again!

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adwyer2

Jun 2, 2014

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I would definitely recommend Key Hyundai to everyone. Great customer service, Friendly staff, and I got to drive away with the car I wanted! Most importantly Laqwan does a great job when it comes to explaining everything.

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SHINETEKO

May 31, 2014

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This was the best car buying experience i've had in my young years and my very short time in the buying business.Not only was the sales team willing to hear and answer my needs the finance team was also ready and willing to share with me any information I needed even for the future... and of course Key Hyunday helped me walk away with 2 great cars with an awesome cut in the pricing.if you need a new car please go to Key Hyunday and make sure you look for Todd Jones :-)

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rasheed29

May 30, 2014

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BENTLEY PROVIDED ME A WONDERFUL SOLUTION THAT FIT MY NEEDS PERFECTLY I WILL DEFINITELY BE BACK IN THE FUTURE!! I love my hyundai and bentley!

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Aztec

May 29, 2014

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Never in my life have I worked with a salesmen as genuine and knowledgable about the product being sold. I highly recommend Scott and rami at Key hyundai of Milford.

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vcruz421

May 28, 2014

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This is my second time purchasing from this dealership and once again I have left very happy. Everyone who assisted me today made sure that my purchase was the best fit not only financially but for my growing family as well. I'll be back again when I'm ready for something new.

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niit

May 28, 2014

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My wife and I came in to make an enquiry and we met Todd. He took his time to answer all out questions and was in no rush to move on to the next customer. Todd was extremely friendly and very comfortable to deal with.We ended up purchasing tee new cars that same day, based on the satisfactory answers Todd gave us to all out questions. He calls us family and we're more than happy to have met and worked with him.I will definitely recommend Todd Jones to anyone who decides to visit Key Hyundai of Milford. He's a great, cool guy.

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ccrazielady

May 25, 2014

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Just went in to look around , ended up leaving with a new (used) car. I was talking to Allen explained what I was looking for, my finances, and my van I wanted to trade in. He Be found a car I love was able to finance me and that day I went home with a new car!

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aterrell312

May 19, 2014

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Going into the dealership, I was far from convinced that I would purchase a Hyundai. Stephanie DiGuglielmo is a treasure! She very professionally answered my questions, took me on test drives in various cars and allowed me to come to my own conclusions. I discovered that the Genesis is a much better car than I had expected. Unbelievable value for a car that truly can compete with BMW, Audi and Mercedes. Once I had decided on a particular car. Stephanie guided me through the price negotiation and sales process with humor and understanding. Manny Gonzalez found me financing at the interest rate and duration I wanted.I thought that I was going to experience a "budget" car buying experience but this team is as professional, knowledgeable and talented as any you will find in the dealerships of the "premium brands".

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coptules

May 18, 2014

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Went to the dealer prepared to walk out. Best experience ever. Sal Sr., and Wayne took great care of us. Good price on my trade and great deal on two leases. Didn't feel like we were swindled. All staff was very kind and friendly to my wife and me and my two young(7 and 9year old)daughters.

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melmer79

May 14, 2014

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Overall I had a good experience buying a new car from Key Hyundai in Milford. The entire process from test driving to making an offer and completing the sale was hassle free. Our salesman was very helpful in getting my old plates transferred to my new car and providing the appropriate paperwork to the DMV since my old registration was in my maiden name. I would definitely recommend this dealership to anyone in the market for a Hyundai!

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cfaz40

May 13, 2014

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I love my new car! From start to finish this car buying experience was a pleasure. The customer service at Key Hyundai was superior to any other car buying experience I've ever had. My salesperson, Scott Vogel was knowledgeable about the types of cars I was looking for. He showed me several choices that met my needs and stayed within my requests for a new car. I absolutely love my new car and was very pleased with the customer service at this dealership. This is the 1st time ever buying a new car that I received a personal note of thanksfor my purchase - I was extremely impressed! All around very positive buying experience!

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erchez410

May 8, 2014

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When first meting Mr. Vargas his approach was very easy to accept and quickly felt a sincere wanting to help us in our quest for a new car.We were 95% ready to purchase a TOYOTA, but that quickly changed with his help. He called to check even after the purchase was made.He is an Asset to your company.

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lkingersky

May 6, 2014

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Went in for an oil change and drove off in a new Elantra. Purchased my first Elantra with Alan a year ago and was very pleased with my car and planned to keep it for many years; however, there were two things I would have done differently and that was darker interior and a sunroof and he made it happen!!! Alan is the BEST I feel like I have known him for years. Wouldn't consider going to anyone else and will definitely buy another Hyundai; however, this time plan on keeping this one just a little longer.

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jmm1020

May 5, 2014

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I had the pleasure of working with Laqwan at Key Hyundai. He was very knowledgeable and personable and just made the whole car buying experience wonderful. I was expecting the worst when I went into the dealership, but Laqwan never once made me feel pressured or like I had to buy a car. He worked with me on what I liked and what I could afford and I ended up with a great vehicle. I would recommend Laqwan at Key Hyundai to anyone looking to purchase a vehicle new or used!!

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omayrarey

May 4, 2014

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So often we interact with businesses that should provide a positive customer experience but don't. I find it well worth taking the time to note when employees go the extra mile to provide an A+ experience to their clients especially in a business that interacts with so many different types of client personalities. We purchased a car at the Key Hyundai Milford location. Daniel Vargas was instrumental in helping us decide to purchase a car at the Milford location with a sense of sincerity and trustworthiness and Tony Ebanks in helping us finalize the documentation of the transaction smoothly, pain free and most of all with a genuine friendliness. The whole staff as a team also helped provided a positive experience in one way or another since the moment we walked in through the doors. .

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JASONKOTLEN

May 2, 2014

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Last month my wife and I purchased a certified pre-owned Hyundai Sonata from Key Hyundai- Both Alan Rudman and Jill Merriam were the most accommodating people we have ever bought a car from. We told them what we were looking to spend plus what we were looking for and they totally filled our needs- What impressed us more was that, while we knew our car only had about 10,000 miles on it, we did, in fact, find a couple of scratches on the body and a slight dent on the roof which were not noticeable until after we had taken possession of the car and were at home- Alan ordered us touch-up paint and met us to show how to apply it and he was going to also arrange for us to have the dent "popped out" by a dent specialist on our next trip out to Key. I loved Alan, Jill and whatever other staff members were involved in our transaction- Both my wife and I would highly recommend them as ethical, caring and totally responsible people to deal with!!!!!! Jay and Sue Kotlen

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amomof3

May 2, 2014

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This was my first experience in a sales room where I felt listened too. I didn't feel as if anyone was trying to sell me something I didn't want or need. Daniel and friends worked hard to find a vehicle and price that worked for me. All of my questions were answered to my satisfaction. I was pleasantly surprised and very much relieved that the "bottom line" monthly payment that was discussed on the floor was the same one that showed up on my contract!!!! I will return to Key Hyundai and refer friends and family to this dealership.

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juani830

May 1, 2014

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My experience with my salesman Kevin Reyes was extremely pleasant. He was very informative and knew exactly all the answers to all my questions. He helped me decide what car was right for me. He took his time to go over all the details, components, and showed me how everything in the car worked. He also programed the apps needed for my BlueLink Remote Starter. He truly is an asset to the Hyundai Dealership in Milford, CT.

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BIGB03

Apr 30, 2014

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I went to Key Hyundai with a purpose and i succeeded with amazing help from my sales man Noah Kim. I had great customer service and the car i had help choosing fits me very well. i enjoyed being a customer at Hyundai and will definitely consider it to others who are looking to buy a car!

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sulks100

Apr 30, 2014

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Laqwan was an awesome salesman! He is very funny but professional, and didnt seem pushy. The deal went smooth and everyone including me, loves my new vehicle. I would definitely buy my next vehicle from him.

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Chelseafucci

Apr 30, 2014

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I had the best experience buying my brand new 2014 Tuson and it all because of Kevin Reyes! I went in to trade in my car and left with the car of my dreams and I couldn't be happier. Kevin was professional, personable, honest and extremely helpful and he made sure I left with exactly what I wanted and didn't try to make me compromise. It was refreshing not having to worry about being played or being pushed into something I didn't want to do. I would highly recommend key hyundai and it is because of the customer service I received from Kevin Reyes.

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zacarellip1

Apr 29, 2014

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I recently leased a car from Key Hyundai of Milford and had a great experience. I had never really gone through the process of leasing or buying a car. I delt with Laqwan who was very friendly and helpful and anwered all my questions I had when it came to choosing the right car for me. The customer service was very good and I felt comfortable with the purchase I made. I would highly recommend Laqwan at Key Hyundai of Milford to anyone if you are in the market to purchase a vehicle.

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j3nnylynn

Apr 29, 2014

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We came to the dealership to replace my husband's truck with a new car. I am a Hyundai person all the way so when it came time to buy a new vehicle I wanted to head to the nearest Hyundai dealership. We worked with Jake Kielbus and he was excellent. Vey thorough and answered every question we had. Anthony Walker was very attentive in getting us down into the price range we felt comfortable paying out for monthly payments. And the Elantra we wanted needed to be brought to Milford from Manchester because we wanted a specific color and interior combination. That was brought to the Milford facility in 3 days. When it came to the financing part, we dealt with Manny Gonzalez who was such a smart and personable man. He made the tons of paperwork we had to sign a very easy process.

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minniebradley43

Apr 26, 2014

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When I first arrive at Key Hyundai I was servicing my used car. When one of the salesman saw me browsing the new inventory of car on the lot. I was skeptical because I didn't think I wouldn't get approved for a new car. But, he told me that today he is going to get me out of my 2006 Santa Fe. When I arrived back inside the establishment he introduce me to a very nice salesman. He is very informative, he understood my situation and listen to what I was looking for in my next automobile. That's when he we went for a test drive in my brand new 2014 Hyundai Sonata. This is my second time buying a car from this location. I would definitely recommend this dealership to my friends and family. The people at this location takes pride in the work and it shows.

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karensilvernail

Apr 25, 2014

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Daniel Vargas was a total joy to work with. He met me at the front door on my first visit and handled me with kit gloves from beginning to end. It was a pleasant experience, I purchased the car I wanted and I got a GREAT DEAL. Don't walk to Key Hyundai.....RUN!!!!! Then drive away in the car you wanted.

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Conversation

Apr 23, 2014

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Jake has exceptional communication skills. I will be doing business with him and Hyundai in the future. Further, I highly recommend Jake and Hyundai in general. A +

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lgoetz224

Apr 22, 2014

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The guys (and gals too) at Hyundai always make you feel very welcome, and not in a "I'm trying to get you to buy a car" kind of way. They always go above and beyond on the sales floor and in the service department to try and make sure your needs are met. Daniel Vargas was an exceptional salesman, making my journey to purchasing my first car on my own an easy, enjoyable, and happy experience. Working with his sales manager Anthony Walker was also a pleasure, he kept coming over to make sure things were running smoothly (as they were) and to see if I needed anything. As a woman who was fearful of the male-dominated car buying experience, the two vehicles I have purchased from Key Hyundai in Milford have been such a great experience. I can never say enough words of praise for the establishment, the charisma and knowledge of the staff, and the pleasure I have of doing business with them all. I'm definitely a Key Hyundai "lifer"!

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trendeline

Apr 22, 2014

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The entire process, from walking in with an old car to getting out with a newer better car, was flawless. I received all the help I needed in all aspects, choosing the vehicle I wanted and also was provided great financial advise and help. Definitely will go back and will recommend the dealership to all my friends and relatives.

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wilhelm86

Apr 20, 2014

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Hyundai is a great dealership. Wayne Murray is the salesperson I worked with he found the car I wanted fast and helpedme through the entire process . Tony was also very helpful and funny made the experience well worth it.

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melisspe10

Apr 17, 2014

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Great dealer, extremely friendly and useful staff. Wayne Murray was extremely helpful and passionate about his job. Anthony was also great. I would recommend this dealer to anyone.

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RichardMainiero

Apr 16, 2014

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Noah Kim was very patient. He had us test drive 3 cars. He was knowledgeable pointing out the differences between the three models.Noah was professional following up on phone calls with questions.I would highly reccomend Noah as a new car Salesman.

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lquack

Apr 16, 2014

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the guys at dealership were very polity helpful They walk thought the progress and got a new car.i tell my friends to go there

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n398300

Apr 15, 2014

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This is the 4th car I have leased from Alan Rudman at Key Hyundai. Alan has alway provided me with great service and attention throughout the entire process, making sure that my needs were being met. Alan has been so good, that we have become good friends. I can't imagine going anyplace else to look at leasing or buying a new car. Everyone is down to earth with their demeanor. This is no arrogance or high pressure sales techniques that you will experience at other dealerships. Everyone is professional and caring. The business manager, Manny Gonzalez is also one of the most professional business managers I have ever worked with. I have had all the high end cars, Mercedes, Audi, Jag, Porshe. I quality and performance of the Santa Fe I leased is beyond my expectations. This Hyundai dealership and vehicle provides excellent quality, professionalism, service, value without the arrogance of the vehicles I mentioned. Everywhere I go, people want to know what I am driving. If you want to feel as though you are above it all, or better than everyone else, go with the other vehicles I mentioned. If you want better quality and performance and a better value, warranty and service, without the Mercedes Logo, do yourself a favor and at least take a look at this vehicle lineup at Key. Ask For Alan. He is a real, excellent human being and he will give you an outstanding effort.

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trsenecal

Apr 8, 2014

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I never thought I would go to a dealership. Always had fear of being ripped off or looked at as a dollar sign instead of a human. Ive always purchased cars off the streeet for the past ten years of driving (which always failed, something was always wrong after a short period) anyways, I walked in Key Hyundai, and was introduced to Alan. As I sat down I felt a little nervous, but only after a few moments I knew I was in good hands. He made me feel like he was in my corner and made sure I was going to walk out with a great, safe car for my children and myself and a type of car I wanted, not just anything to make a sale. We even talked about non car things like television shows we both like and my husband being in the army, how a friend would talk to another friend not a car dealer to a customer. Overall Alan is great. The Go To Man at this dealetship for sure. He makes you feel comfortable, even makes you laugh. He will most definitely work for you, the customer and make sure you are happy. He even helped to find a cheaper car insurance company for me after my car insurance company I had, sky rocket after my car purchase. He even checked with me the next day to make sure I found a cheaper one. I have already told numerous people to go to Key and ask for Alan.

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Gracie93

Apr 8, 2014

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Overall experience was great. It was time for a new car,and thanks to Daniel Vargas approaching my partner and I we choose a wonderful car. He was beyond friendly , and helped us through the whole process of becoming first time buyers.

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shaddia1030

Apr 5, 2014

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Alan Rudman is the absolute best to work with! Tony & Alan make you feel so comfortable and are VERY helpful! Loved my experience working with them

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jlakic

Mar 31, 2014

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From the minute that we stepped into the dealership, feeling somewhat intimidated, Stephanie immediately made us feel at ease. She was extremely professional, yet personable and was genuinely interested in selling us the exact car that we wanted. Her honesty and knowledge helped lower our guard and her patience, while going through the entire process, was phenomenal. She literally shared our excitement when we finally picked the car up. Less than two weeks later we went back to Key Huyndai and asked Stephanie to help us once again in our search for the perfect car for my wife. We purchased our second 2014 Hyundai within a week. She is an asset to your organization and I will, without hesitation, recommend her to anyone I know that is looking for a new car.

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nadilee1

Mar 28, 2014

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Everyone who helped me with the purchasing process of buying my new car was excellent! I was nervous, weary of the whole car buying experience based on what I had been through in the past with other dealerships. These gentlemen were truly gentlemen! They made me feel comfortable, they were polite, honest, sensitive and extremely knowledgable about the vehicle I was interested in. They didn't try to sway me towards a more expensive choice just for the sake of a commission or to meet a quota. These gentlemen even made my teenaged daughter feel at ease, which is no easy task! When I walked into the dealership I met Tony and stated, "I don't think I'm going to be able to get a car today, but I just want to look anyway" He told me"We will get you into a car, relax" . He did not go back on his word! Laqwan was so kind and knowledgeable about the products and services offered with the vehicle I chose, and made me feel confident about purchasing the car. I loved my experience, I look forward to purchasing another car from this same dealership.

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LynnSorrells

Mar 26, 2014

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Laqwan Butler was very helpful in every way. He was very friendly and understanding to my current situation. He helped me figure out my monthly expenses so that I wont be purchasing a vehicle that was beyond my means. I am a very undecisive person and it takes me a while to decide what I want but Laqwan was patient and kind the whole time.

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jules9904

Mar 26, 2014

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As a returning customer I can not say enough about this dealership! Everyone is professional and very knowledgable about their inventory. My salesman Alan was the best! He was very focused on what I wanted in a car and what I needed in a car. He explained the differences between FWD and AWD to me which in turn helped me make a decision about what car would be best for me. I decided to look at the Sante Fe Sport. Alan explained all the different features that were available to me and then we took a test drive. I knew immediately that this was the best choice for me. It had all the space I needed, the different features that I wanted and all the safety features as well. Alan spent a long time with me explaining everything in detail. I really appreciated the fact that Alan was so thorough with the explanations because it made me very comfortable in making the decision to buy this car. When I was ready to leave the dealership, after my new car had been cleaned and gassed up, Alan sat in the car with me and set up my bluetooth connection for my phone and my Bluelink connection. I would recommend this dealership to anyone and everyone!! Alan and the crew at Key Hyundai are top notch!!

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petergiannini

Mar 23, 2014

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From the time I walked in the attitude was very pleasant. My sales person Todd was quite helpful and made the whole process as simple as possible. He explained the lease or purchase differences clearly which made my decision easy. As far as vehicle selection it seemed just from a little friendly conversation he was able to figure out what I was looking for in a car. He nailed it ! Great car , great sales , great experience !

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Timgct7766

Mar 21, 2014

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The staff was extreamly friendly and considerate They all worked very hard to get Me into the car of my dreams and I would highly recommend them to any one looking to buy a new or used car.

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mynameis5

Mar 20, 2014

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I bought a 2014 Hyundai at Key Hyundai of Milford this week, and thanks to the salesman Wayne Murray,I left having full confidence that I knew each and every detail of the vehicle. He assured me that if I had any questions or concerns all I had to do was call and he would be more than happy to explain. Since I wanted to compare two different models he was very knowledgeable and patient and suggested test driving both which was the selling point for me. Both Wayne and Sal were extremely informative and helpful during the entire process.. This is my third Hyundai from this dealership and I have been very pleased with Customer Service, Manny, Clyde,Wayne and Sal. I have recommended others and will continue to do so. It is a good feeling knowing that you can count on not only their sales force, but their service department.

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jadorno75

Mar 16, 2014

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I can honestly say that my experience at Key Hyundai was a pleasant one. I was a first time buyer with little to no credit, and became another person that was provided with a solution by Key Hyundai's exceptional staff. Jake a young sale associate who has a promising carrier in sale was the guy on the front line he is a great car sales man but make a lousy cup of coffee. thanks for everything Jake.

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kempsantafe14

Mar 15, 2014

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My on-line inquiry provided me with a quick response from Jill, who connect me with someone who could set up an appointment for me. Billmary set up the appointment via e-mail and when I arrived at Key Hyundai, i was greeted immediately by Alex Ortiz & the secretary. The secretary provided me with a beverage. Alan Rudman was my salesperson; he was kind, patient and personable, he really sold me on my Hyundai Santa Fe Sport. Tony Ebanks did an excellent job of wrapping either up, explaining all of the paperwork, amongst also being very personable.

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arnolda114

Mar 13, 2014

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I just bought a car today from Key Hyundia, and Daniel Vargas was an excellent sales associate. He helped me find the right car for a great price. He was extremely friendly and tried his hardest to work on getting the best car for a good price. I would definitely buy from him again!

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krosado11912

Mar 12, 2014

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I went to the dealership thinking that I wasn't going to qualify for anything. From the moment I walked in Jake told me that that the goal was to get me I car that I ABSOLUTELY LOVE and I was going to drive it home that day. I was skeptical but he said that he was going to make it happen. AND HE DID!!! I ABSOLUTELY LOVE MY 2011 NISSAN VERSA!!!

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ctcygnus

Mar 11, 2014

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I shopped at Key Hyundai of Milford because I bought my previous car from them also i felt very comfortable in knowing i was going to get the best deal with no pressure making my buying experience very rewarding. I want to personally thank my sales representative Daniel Vargas for the simple buying experience.

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marelladat

Mar 10, 2014

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Alan provided me excellent customer service and a value that I could not pass up. I was in need of a new car (desperately) seeing how I had 222,000 miles on my 2005 Pontiac and Alan helped me in everyway he could. I was looking for an SUV and AWD and was able to test drive a Tucson. When I was test driving I absolutely feel in love with it. Alan was able to help me finance and to get me a great price on an excellent vehicle. I will definitely recommend friends and family to Alan and Key Hyundai.

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nicole250493

Mar 2, 2014

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Bentley made everything go so smoothly with purchasing my new car, my mother recommended this dealership to me and I would definitely reccomend it to a friend! Bentley made it such a great experience, he answered any questions I had and also explained the warrantys very well. He was very genuine and made it a great experience for me, and found me a perfect car for me. I couldn't be happier with the customer service I received!!

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Gonzalez324

Feb 28, 2014

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I found that car shopping wasn't as bad as I thought I have very ruff credit and didn't believe that with a repo on my credit report that I could get a car. I spent some time with Kevin and he explained a program that would reastablish my credit and approve my current situation, Alex also helped out by explaining the benefits to the drive worry free that would save me cost in ownership. I thought that this was too good to be true but after finding out I was approved and proper documentation I left excited as ever in a 2009 Hyundai Sante Fe I would have never knew that my new car would be better then the one I got Repo'd ..I really do recommend the dealership and you have to see Kevin...

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jasminecrystal

Feb 28, 2014

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Laqwan of Key Hyundai was a great help. I didnt have the best situation financially and even though I left without a car that day he didn't give up trying. Eventually I got a great car that was in my budget and it really was thanks to Laqwan. He also was very personable, made you feel comfortable, and was not pushy.

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msvanessa11

Feb 28, 2014

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This has been the best experience I ever had searching and buying a vehicle. KEVIN have made this experience so easy, fast, and stress free. I would recommend anybody to key Hundai and ask for kevin. Hes pleasant, helpful, and could answer any questions that you possibly could have. I love, absolutely love my HUNDAI SONATA.

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cjenk3162

Feb 27, 2014

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when we walked into the dealer ship we were greeted and introduced to Alex who is a manager he then set us up with Jake are sales rep.We told Jake what we wanted we had done are research before going they did not have what we wanted in a 2014 but did have it in 2013 with a few more options then what we were looking for. Took the car for a test drive and oh boy what a beautiful car we were sold these cars really sell them selves. Jake did all the paper work and was pleasant and personable the whole time laughing and joking. In the end we were not happy with the price or the payment terms we were being tough on them I know they are there to sell cars but I wanted the best deal and I didn't feel we were getting it my wife got up and walked out leaving me sitting there with a bunch of car dealers foaming at the mouth. In the end negotiating with Alex and Jake we hammered out a deal we both could live with. The next day after calming my wife down she agreed and we picked up our car. All in all they were great guys selling cars I had fun with them they got the deal done and we are happy. Jake went over all the options in the car showing us how to use everything set up the blue link for us he was great. Remember to look for the cowboy hat he is very good.Craig Jenkins & Debra Graham

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ELIZnj55

Feb 26, 2014

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The sales persons were very patient, friendly, kind, and worked very hard to help meget a car that I could use and drive to work daily.

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pjcarman

Feb 24, 2014

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We came to Key Hyundai in Milford because my Husband and his son both bought cars from them. It was Presidents Day so it was very busy. We were greeted at the door with smiles and friendliness. We only waited about ten minuets and Rami walked up to us. He asked questions about what we would like in a car. He left and came back with a beautiful Honda Accord. Of course we fell in love with it and took it home. Rami had a lot of paper work to do. It took a long time but he stayed with us and kept us comfortable. He was making sure everything was taken care of. He's a great salesman, very friendly, very personable and I would recommend him to my friends and family. Thanks Rami

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89dmahoney

Feb 23, 2014

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Bentley was great. He answered all my questions. He asked me questions which lead me to car I would not of looked at without his detailed questions of what I was looking for. The best part was he never put any pressure on me to upgrade to a different car. He helped me find the car that fit me. I would recommend Bentley and key Hyundai to anyone. Brion the finance manager was also great to work with. They even stayed late to get everything done.

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eggking123

Feb 23, 2014

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I went to Key Hyundai for an oil change on my 13 year old Santa Fe. While waiting for my oil change, Bentley McCoy started talking to me about my current car. After some intelligent discussion on why a new car would a better solution for me, Bentley gave me a great deal on my new Santa Fe. An extra bonus, Bentley paid for my oil change on my old Santa Fe. Also Tony Ebanks was great to work with and had some good stories.

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scoop53

Feb 21, 2014

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We recently made a visit to Key Hyundai regarding a pre-owned vehicle that was purchased in late January. We absolutely love this car but had a few issues which had us in to the service department twice prior to this day. All in total the three visits were handled with the utmost courtesy by each and every employee involved! The service department staff is very professional and kept us informed of everything being done to address the concerns that we had! In our opinion they are a top notch group of workers and the pride they have in their work really shows!! They were all so polite and courteous right down to the gentlemen that clean the car before returning it to us. This last visit was no different when I called and spoke with Andre Laporte. He asked if we could bring the car right down to them and they would take a look, even offered a loaner should it have to stay there. Although we had to spend time at each of these visits waiting for the service to be completed, we were always kept in the loop about what they were doing. Each call was handled immediately and the car was taken right in. The sales staff that weren't busy with other customers always engaged in conversation which made the time waiting pass quicker and that was very much appreciated. We would like to especially thank Bentley McCoy, who was the original sales consultant. although Andre was overseeing what was being done, Bentley checked in on us regularly while we waited, concerned that we were satisfied with our service and making sure we had no other worries. He is surely an asset to Key and when we are ready to make our next purchase we will most certainly ask for him to assist us! Thanks again Andre, Bentley, Manny and the entire service department for everything, we very much appreciate it!!Truly, Mary & Molly Mitchell

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Phylleo

Feb 19, 2014

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It has been over 10 years since I purchased my last vehicle. I was in denial that I would have to retire my SUV that I loved so much. I had over 191,000 miles and it was only a matter of time. I was forced into looking for replacement vehicles and absolutely dreaded those next steps and the headaches that would come from that process. I procrastinated for as long as I possibly could. The problem was, I wanted another SUV because I commute, but I just couldn't afford one. I was given Alan's name from a good friend who had relied upon Alan's expertise in the past and I was told that "I was in good hands" and that Alan "would take good care of me." I trusted my friend, but didn't give much credence to the words she offered. C'mon, we're talking about a car salesman here. We all know their reputations, so I don't need to go into any detail of what I was thinking. I was a single woman walking into a dealership alone, afraid and my defenses were up! Meeting Alan was confusing - he was professional, but laid back and easy-going - not words I would use to describe a car salesman. I was just agonizing over this process, but he sensed my apprehension and reluctance and immediately put me at ease. He asked a few questions and really listened to what I needed. Not only did Alan deliver, but I am in disbelief as to how easy he made this decision for me. It has been the best experience I've ever had purchasing a vehicle and it's due to Alan's knowledge, experience and keen intuition. I asked for two key things - a vehicle with 1 or 2 prior owners and low miles. Alan delivered with flying colors on both of these. I am so excited and thrilled beyond words!! I love the new car I'm driving!! I thought I would have to sacrifice what I really wanted, but that is not the case. Alan's and Tony Ebanks' close collaboration and teamwork put me in a vehicle I just couldn't picture myself in. Where I lacked foresight, they came together in putting me in a vehicle I love and will enjoy for many years! Together, Alan's and Tony's expertise have made the whole car-buying process painless and through this I am so pleased to have met them. I love my car and it's because of their hard work and dedication that I'm able to own such a nice vehicle. Not only will I bring my business to them in the future, but I would not hesitate to recommend them to my family and friends! I wish them continued success!

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irenej1988

Feb 19, 2014

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I came there thinking i wasn't leaving with a new car not only did they get me into the car i wanted i left the same day, happy and pleased with laqwans customer services skills. Its was like i've known him for years but we only spoke one time back in January. i would recommend any and everyone that needs a car.

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louie21668

Feb 17, 2014

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I, owe my own business, And the service I got from the team at Key was outstanding from the time I walked in the door till I left. I don't really know what to expect because I even bought a Hyundai. The car is amazing. This is how ever car buying experience should be. Thank you from the Alterio Family. Alex, Todd and Tony you guys Rock!!!! Keep up the great Work.

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als121906

Feb 14, 2014

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My experience at Key Hyundia was Great Wayne Murray was best sales rep I ever worked with he was very well mannered as well as easy going, and the management team Alex the sales manager & Brion the finance manager made me feel comfortable with the options that i had.My name is Anthony Smith and I choose Key Hyundai of Milford for my next vehicle purchase and hopefully the same team will be there to make the process just a easy as this one was thanks a lot Guys.

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Keshiac831

Feb 10, 2014

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I am highly satisfied with my experience at Key Hyundai. Stephanie made sure i was highly satisfied and listened. I was greeted and offer coffee/water. Even thought it was a 3 day process due to the system being down, I'm a patient person so i dealt with it. There was issues with my credit and other issues but their team found a way to get me approved at a reasonable price. All the salesmen & managers acknowledged my presents making me feel comfortable. Brion & Tony also helps make the process smooth and understanding along with small talk from other associates on the floor. I love my beautiful Honda Civic so far and recommend their services .

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scoop53

Feb 6, 2014

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We purchased a 2013 Hyundai Elantra in the summer of 2012 and we were not only pleased with the sales and financing services but with all subsequent service appointments! We recently went back to trade in for another model, a Hyundai Genesis Coupe and again we were very pleased with the service!! Everyone involved was efficient, friendly and did their best to answer any questions and make the process as quick as possible for us. Our congratulations to Alex Ortiz, who sold us our car in 2012 and is now a manager!! This dealership offers the best new and used car warranties out there and we checked several, no one compared! We will be looking for another vehicle during the next several months and already plan on returning to Key Hyundai of Milford : )

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sabrinasiqueira

Feb 4, 2014

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I WENT TO LOOK FOR A CAR AND END UP BUYING ONE RIGHT WAY, MY SALES GUY RICHARD TROCOLLA WAS VERY HELPFULL. HE TOOK HIS TIME TO LISTEN TO EVERYTHING I HAD TO SAY AND HE FOUND ME THE PERFECT CAR.IF YOU GO VISIT KEY HYUNDAY IN MILFORD LOOK FOR RICHARD TROCOLLA.

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blackrust

Feb 4, 2014

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Rami was very professional & knowledgeable. A pleasure to work with. I will absolutely recommend him & this dealership to anyone who is in the market for a vehicle.

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loisruby

Feb 3, 2014

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I had a wonderful experience from the minute I entered this dealership. Alan Rudman greeted my friend and I at the door. We exchanged pleasantries and then got down to business. I pretty much knew what I was looking for and I shared this with Alan. He reassured me that I was making the right choice. I was interested in leasing the 2014 Tuscon. Alan went through in detail all of the benefits of the Tuscon, he was very thorugh in his desciption. Obviously the next stop was the pricing. In my head I knew what number I was looking for. After a couple of back and forths Sal came out and sealed the deal. Sal definitlety put a big smile on my face!! I never thought I would be driving out of the dealership on Saturday, February 1st with a new SUV. Before doing so, Alan sat in the car with me and went over all of the gadgets. He programmed my cell phone and my radio along with explaining how to operate everything else. I must mention Tony Ebanks too. He was very pleasant to work with in the paper signing process. I am thrilled with my car and have shared with my family and friends how great it was to work with Alan, Sal and Tony. Alan made my car buying experience a really good one and I will recommend him to anyone I know looking for a car.He even followed up with me after buying the car to make sure everything was ok and said if I had any questions not to hesitate to come in to see him.

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marge0907

Feb 2, 2014

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Everyone I dealt with was friendly and knowledgable, and pleasant to work with. Henley was very patient and helpful - it takes me a while to make up my mind and he was very accomodating and never became impatient. Tony made the financial "process" very easy with his friendly personality. All in all, a good experience!

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glammichele

Jan 28, 2014

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FIVE STAR SERVICE - ALAN RUDMAN IS THE BEST SALESMAN!We are returning customers to Key Hyundai of Milford. We bought a Hyundai Elantra GT in October 2012 -- Fast forward to January 2014 our car was involved in an accident which left us to search again.Buying a car to me is awful. Add cold weather 2 small children and an absolute NEED to do it - makes it dreadful. Our search started online. My husband and I researched cars we liked, and found dealers who had them at a price we agreed upon. We went and test drove a lot of vehicles, and the picky lady I am, nixed them all. They weren't big enough and they didn't have the few select options I wanted. Our search continued and we ended up at Key Hyundai of Milford. The friendliness of Key starts the moment you drive onto the lot. There was a beautiful woman who was waiting outside (in the "polar vortex" cold weather) to say hello. She is there to simply say hello and welcome you to Key. Debbie the receptionist brought my children coloring pages and crayons. We met with salesman Alan Rudman. We met him when we bought our first car at Key. Alan is awesome! He is an honest guy who made buying a car pleasant. Alan made my family and I feel welcome and made us feel like we have been friends for years. We initially went to the dealership to test drive a Tuscon which just was smaller than I wanted. We mentioned we were interested in the Santa Fe, but it was just a little too pricey. We left and our car search continued. We went to a few more dealerships over the course of a week, meanwhile Alan and his team worked hard to get the car we wanted at a price we could afford. Alan left us a message regarding the Santa Fe, and we didn't hear from him again, trying to bully or persuade us to come in again. We were at a dealership in the area when we decided to pop in again. Alan was there to say hello and we sat down and we were able to get the car we WANTED! Alan is kind and funny. He was professional and friendly. He truly made me the BEST deal on the car. He made the car buying process pleasant. It felt like we were purchasing the car together. It felt like he genuinely cared about our family and our business. Thank you Alan!If you are in search of a car and do not want to feel like you are someones walking paycheck- please go see my friend Alan Rudman at Key Hyundai, and tell him Michele DeLucia sent you. FIVE STAR SERVICE - ALAN RUDMAN IS THE BEST SALESMAN!

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bar12004

Jan 27, 2014

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I was taken care pleasantly. The dealers were patient with my family and myself. The car was properly explained, all of its uses and functions.

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dfn12968

Jan 18, 2014

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Desperately needed a car, as mine needed a lot of work done that I could not afford. Don't have great credit and was very concerned that if I could find anything, the payments would be outrageous. Was recommended to Key by a friend and am so impressed. Left with an awesome car and had great treatment and service from Alan, Chad, and Manny. Highly recommend to anyone.

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Denisewinne

Jan 14, 2014

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Rami was personable and very knowledgeable about the car details. He was courteous and made us feel comfortable. He was also patient with us answering all the questions we had. He was responsible for making the whole experience a positive one!!

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drot9

Jan 14, 2014

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After struggling with credit issues and finding the right dealership to work with to help restore my credit, I was advised to visit Key Hyundai. I talked to Alan who through even one failed purchase with them was great and even personally called to apologize after. I went back and again had issues but they helped me get a nice car that I am really happy with. Tony in finance was also really friendly and great to work with. Alan was a great and friendly salesman and I would recommend this dealership to anyone.

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sewilliams456

Jan 13, 2014

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Alan is a very knowledgeable and friendly salesman. He made this care seeking venture quick and easy. He was willing to go the extra mile to get me into a car that was what I needed and fit my budget. I am very pleased with the overall efficiency of this experience.

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pinaf

Jan 11, 2014

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My salesman, Henley Germain was a pleasure to work with. He was friendly, knowledgeable, and helpful. He made us feel very comfortable. Henley went above and beyond to provide us with the best customer service and knowledge of the vehicle. It was the best experience we've had at a car dealership. We would definitely recommend him to anyone interested in buying a car. We went to visit other dealerships, but he was the reason why we purchased this car.Thank you,Mr & Mrs. Fiorelli

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Rrivera64

Jan 2, 2014

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Just purchased a new Car. Great service and friendly staff. Financing was painless and enjoyable I have never experienced that anywhere else. Thank you Key Hyundai of Milford!

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Nicolehelmerich2

Jan 2, 2014

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Laqwan butler was the best sales man I could ask for. Very helpful with my first new car purchase. Would recommend him to everyone. He helped me get into a new car twice and I wouldn't go anywhere else. Best experience!!

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Bcasson

Jan 2, 2014

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Very relaxing experience. The team was patient and spent time exploring the best options for me. They were able to get me out of my lease and into a brand new car for less

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EvanSoderholm

Dec 31, 2013

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I bought my first car today from Mark Stewart at Key Hyundai. Coming into the experience I was picturing talking to a pushy car salesman whose only concern was selling me the most expensive car on the lot, this was not the case with Mark. Mark was an exceptional salesman who worked with my family and I for hours helping me find the most appropriate car for my post-graduate price range. Mark was friendly, inviting and extremely easy to work with. My family spent 7 hours trying to find a car for me and Mark showed amazing patience. Mark made my first experience buying a car a pleasure.

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GailDandelske

Dec 30, 2013

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Rami was exceptionally efficient, kind, respectful and without any haggle or hassle got me a very sweet deal on my 2nd lease...with loyalty discounts and magic. :)

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Talonracer

Dec 28, 2013

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Once I walked through the doors I was kindly greeted and helped. I was directed to Wayne Murray who was excellent in providing me with info and by the end of the night sold me a great car thank you to everyone.

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Hakimf

Dec 27, 2013

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Alex is an outstanding sales consultant! He was very personable and knowledgable regarding the vehicle we purchased! We weren't even looking to buy a new car that day,(we were planning on looking into to buying a new car in a couple of years) however, when Alex introduced himself and offered a test drive of a new vehicle we gave it a try. He established a positive rapport and made us feel comfortable to ask questions. He is professional and we plan on contacting him for our next purchase in the future!Brion was a pleasure to work with during the purchase of our new car! He made the transaction easy and was a great support to the purchase of our car! We would definitely work with him again in the future!

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smithtb

Dec 26, 2013

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Had good experience with the previous new car purchased here, and the current purchase experience exceeded my expectations. The salesman was familiar with intricate details on the specific model and there were no negative surprises relating to the deal offered. From the financial manager there was no unpleasant pressure to buy add-on items in the contract.

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wilhelmy

Dec 26, 2013

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All the staff at this dealership were outstanding. Alex went out of his way to make sure my mother-in-law received the best customer service, and had complete knowledge of the vehicle. Everyone went over and above to satisify her. They were all very patient and kind!

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fsoviero

Dec 25, 2013

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I have leased or bought 2 cars over the past 3 years from this dealer. Each time I went I saw Alan Rudman who was friendly and professional. When I went back to the dealer last week to possibly buy a car for my son I was happy to see Alan still worked at the dealership. Once again Alan was great in helping me navigate through the different cars that were available, the pricing and the paperwork. Because of his friendly attitude and helpfulness I did buy a car for my son which I gave to him on Xmas Eve! I have recommended the dealership to many people over the years and always tell them to ask for Alan as I know he will treat them in a professional and respectful way. Fiore Soviero

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maroki365

Dec 24, 2013

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My husband and I were provided with superior service while purchasing our new Hyundai Tucson because Wayne Murray, our sales associate, listened and responded to our purchasing needs with genuine expertise and professionalism. We will be enthusiastically recommending Wayne and Key Hyundai of Milford to our friends and family.

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Joyce1957

Dec 24, 2013

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I would like to Thank Allen Rudman for his salesmanship during the purchase of my 2014 Tuscon. Allen took the time to explain all the facetsof the vehicle to me he went over everything with such patience. Allen is a very down to earth person and very calming which is a great asset when coming in to purchase a car which can make you anxious and stressed out. The day I had come in to look at cars I had not eaten lunch I work two jobs and came in right after my second job for 5pm and was tired and hungry he offer me a breakfast bar to eat and some water which got me through just fine. He showed me a used top of the line Tuscon but I had my mind set on a new car so he had it dug out of the snow and I made my mind up on the new vehicle which I deserve for myself Allen totally understood where I was coming from. Allen could totally read my mind that I wanted a new car and he made it happen for me which I"m very happy with. I want to thank him for his time and compassion he has for his job at Hyundai it was a pleasure working with him. Sincerely,mary Joyce Goodwin

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rmschaefer

Dec 23, 2013

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When we purchased our new Hyundai Tucson at key Hyundai, it was a pleasurable experience. Our sales person Stephanie DiGuglielmo was very nice, knowledgeable, and did not try to strong arm us into buying a car. The lack of the strong arm experience was very much appreciated because I don't like being pressured into buying something. I was actually at the dealership to service my 2008 Santa Fe and I thought that I would take a look at the numbers to see if a trade-in at that time might be advantageous to me. I did not get up that day with the thought to buy a new car. Had they employed the strong arm technique that day, I would have left without buying the car. Once the decision was made to buy the car, Brion Geter worked really hard to get me the best rate to finance the car. I was originally going to go to Sikorsky credit union to finance my car but Brion got me a better rate than Sikorsky was offering so I went with Brion's financing option which was Wells Fargo. Brion was also very nice and a pleasure to do business with. Brion worked hard to earn my business and he got it.After the purchase, while I was doing all of the paperwork inside the dealership, Stephanie was in the car with my wife showing her how to set up using her phone through the hands-free setup in the car. Overall, Stephanie really went above and beyond to make this car purchase a very pleasurable experience.

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Dianar812

Dec 17, 2013

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My name is Diana Robles and I was very satisfied with the serviced I received from Rami .. I will highly recommend friends and family .. I am very satisfied with my car .. Thank you

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Jimarie24

Dec 13, 2013

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I will say from my experience visiting Key Hyundai in Milford from the minute I stepped out my car to the minute I left I had GREAT Customer Service. I will say my sales person which was Alex Ortiz was very good in helping me get what I wanted. Didn't think I will be able to have a new car but thanks to Alex Ortiz and the rest of the team I was able to drive out the dealer with my brand new Hyundai Elantra 2013. I will recommend this dealer to anyone who ever asks me where will be a good place to go to purchase a car. Thank you Key Hyundai for giving me a chance in driving my new car.

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tjbussey

Dec 12, 2013

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I just purchased a 2013 Elantra with the help of Brion and Alex. They were great salesman. I didn't feel forced nor did they try to hassle or haggle me into buying a vehicle. They really got me out of a bind with my previous vehicle and was able to meet me at my financial state and get into a "nicer, newer car". Even when I wasn't sure about the purchase, they allowed me the space to think and make my final decision. That is what sold me. Usually, when there is reluctance, salesmen get antsy and try to play psychological games to get you to buy. This did not happen with Alex nor Brion! I would recommend anyone check Key Hyundai and ask for Alex! He will get you into a great car!

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3boyzdad

Dec 11, 2013

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Wayne Murray helped to facilitate the entire sale process. He was extremely knowledgeable with regards to the functionality of the model car that we selected and was able to answer all of our technical questions about the model we were interested in. Additionally, Wayne took the time to differentiate between the standard and automatic options. He then arranged test drives for both. He was extremely patient and an asset to your company. His friendly manner made us feel at ease and comfortable about buying a new car.

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sigmiranda

Dec 11, 2013

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Laqwuan made sure that I walked out of the dealership with the perfect car. He also told me about the smart payment plan. I now have a car that I absolutely love and on top of that it is extremely affordable. I believe he genuinely cares about helping his customers. I will definitely continue to recommend him and Key Hyundai to anyone I know who is looking for a car.

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kpdonohue

Dec 2, 2013

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Key Hyundai and Alan Rudman are not strangers to us. My wife purchased a 2011 Elantra from Key Hyundai and raved about the professionalism of Alan Rudman. I visited Key Hyundai this past week as My Chevy Equinox blew a Head Gasket for the second time and I decided to not repair it but to replace it. I have been a committed Chevy man over the years since my first car in 1971. I gave serious consideration to the Chevy Cruze as my son has one and has been pleased with it. My wife's Elantra has been very reliable and the level of service and follow up she has received was very impressive to me. I decided to give Key a visit and to test drive the 2013 Elantra with a manual six speed transmission. I asked specifically for Alan as I wanted to deal only with the best. Alan exceeded my expectations and made thye purchase of my purchase a true pleasure. Alan is a true professional and takes the time to ascertain the reason for my interest in the car I was looking at. I need my car for my business and it must be reliable My wife's Elantra has been very reliable with no breakdowns. Key Hyundai's service after the sale has been excptional and the attention to detail was noted by me.Everybody I met at Key Hyundai was professional and did their best to fit me with the car that fit my needs.I am very pleased with my selection af the Elantra and have already received a folow up call from Alan. I will be recommending Key Hyundai to anyone I know that is looking for a new car. They receive my best endorsement and I look forward to doing business with Key Hyundai and Alan Rudman again in the future Kevin P. Donohue

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Johnjin

Dec 2, 2013

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Alex was very helpful, personable, he present a genuine desire in helping me as the customer. He took his time to explain my different options going over the benefits of each. He advocated for a very good deal, in the end I left with a feeling that I got a good deal and a reliable and safe car. It was a very satisfying experience, one that I have not often experience. I was very satisfied with the experience. One more thing he help my wife; I think he went above and beyond.

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UGB711

Dec 2, 2013

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I had an appointment for 11:30 today and I arrived at 11:25 -- I didn't have to wait at all--LOVED THAT. Maurice was very nice and professional; he listened without interrupting and introduced me to Rami. Rami was awesome.....truly. He answered all my questions, showed me several cars (some twice!) and was very patient. My current financial situation is considered "tough" but Manny and team made it happen. Manny explained everything in detail and didn't mind explaining a couple of things twice; which I very much appreciated. While they were working with the banks to find me the best financing, I told Rami to go and work with the next customer....he refused and said he would stay with us until everything was completed. He didn't have to do that...the showroom had become very full and time is money right? But again, he stayed with us from beginning to end. He was professional and didn't make me (at all) feel like I was one in a line of many. I had my 10-year old daughter with me and he showed her the lounge and the ladies' room -- BOTH OF WHICH WERE VERY CLEAN! (big points for that too!). I will highly recommend Rami to all my friends; he is not your typical "salesman", but rather an obvious people-person that easily interacts with customers and makes them feel welcome. This is further proven by the fact that my daughter wants me to tell you that if we are to rate Rami from 1-10, he gets an 11! I agree!! :)Sincerely,Urlana G Brown

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mario175

Nov 30, 2013

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I was denied over and over again beacuse i had no credit bit these two people help so much and put through alot jus to get me the perfect car . I recommend this dealership to everybody i knoe its like there putting full effort to make sure ur happy . They put 100% in . U will not be disappointed if u give it a chance,

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Daltonbrush

Nov 30, 2013

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Our experience at this dealership was wonderful. We were immediately greeted and asked if we wanted coffee or water and then, once a sales was available, we were helped. Alan was incredibly helpful and insightful. We test drove three separate cars and never once felt as though we were a burden. He was plentiful with his time and it made the entire experience a good one. We did have to sit around a while at the end waiting to see a manager to finish all the paperwork, but I suppose that is what happens when you shop for a car on Black Friday. We would certainly come back to Key Hyundai (& we live in Manhattan) and work with Alan again and will have our family start car shopping there as well

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kingdomgal4u

Nov 26, 2013

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We stopped in to just look and were enticed by the "Spirit (personality)" of Laqwan Butler, sweet, kind, knowledgeable young man that goes beyond the call of duty to work with people. This young man was professional, kind, proactive in what we needed, and something I've not seen in any sales person -- he's sensitive to "the culture of the client"; someone with that talent is very rare, he is an asset to Key Hyundai, you are blessed to have him! We will return just for his service!Thank You Laqwan

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shopkins01

Nov 25, 2013

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My experience with Allan was very exciting. This salesman was very knowledgeable in all my questions answered during the sale of the car.He also made me very comfortable for the length of time that we spent together. I would highly recommend Allan for any of my friends salesman.

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Candi22

Nov 24, 2013

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Thank you Alan for all your help. Alan was so friendly and professional he kept me informed every step of the way. He always assured me things will be fine I recommend all my friends and family to go see Alan Rudman at Key Hyundai. He is amazing sweetest man I ever come across in a long time. He is a great asset to that dealership.

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staceyp789

Nov 23, 2013

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My husband and I had a really great experience at Key Hyundai. We were looking to get a safe reliable car for our family, as we have a baby on the way. Everyone at Key Hyundai made us feel very comfortable. They really helped us come to a great deal on a wonderful new Elantra. This was my first experience purchasing a car and it could not have gone any better. Thank you for making us feel like family and helping us get the best car possible for our family. I am already recommending people to your dealership!

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cpeller

Nov 20, 2013

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My previous car was in a hit and run. Not being worth the money to repair, I went to Key Hyundai to see what options where available to me. I can honestly say that Key Hyundai went above and beyond for me. Even though I do not have the best credit, they showed me all the options in rebuilding and re-establish my credit They didn't treat me like a credit score , they treated me like a HUMAN. Sal went above and beyond making sure that I didn't have any questions and if I did explain the thoroughly. He was very efficient with my time. Manny also made sure to explain all the paperwork even when I asked 100 questions. He was very patient with me. I would recommend Key Hyundai to everyone I know. They are truly SOLUTION PROVIDERS and not just trying to sell me a car.

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kevinwill23

Nov 19, 2013

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Bentley McCoy and brion geter were 2 of the best salesman/manager duo's I've seen so far they were very polite from the time we walked in till the time we left they kept my son very happy while he waited through our transaction and my son also learned some tips from Bentley while we test drove the car and my son is only 10 and said he wants to buy his car when he grows up from Bentley and the Hyundai dealership but my overall experience was great my wife will be getting her car from Hyundai in the near future and hopefully we will be dealing with Bentley and brion again at that time thank you guys at key Hyundai see you soon

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marcelina

Nov 17, 2013

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It was great working with Wayne. He was very knowledgeable about the car we were purchasing. He took the time to make the trip a real experience, not just a transaction. Very detail oriented, we both appreciated that! He was very patient with us and took the time to work with us. We will definitely be back in the future. Brion and Tony were great as well, nice to work with and personable. Great team at Key Hyundai :)

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tdiaz315

Nov 17, 2013

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My wife and I are very happy with the customer service Mr. Laqwan Butler provided, He made it very easy for us to make the decision in purchasing our new car. He listened to us and after telling him what we where looking for, he came up with the perfect car. For that we thank him.

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tsimpson1030

Nov 16, 2013

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I went in with my mom to look into getting a newer car for myself. We were greeted by Alex, he was great. Right away, he sat us down and narrowed down to the type of car I was looking for and he was able to get my payments where I needed them to be. The whole staff was friendly, and Alex was especially helpful because I got everything I wanted and he didn't sacfrice my happiness. I would buy another car from them again, and have already recommended several people to visit this key Hyundai its great!

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Cristy2468

Nov 14, 2013

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My exsperince with carlos at key hyundai was a very good exsperience . I would recomend anyone to come see him . I was pleased with my service and outcome

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SammieJ

Nov 14, 2013

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Henley and Tony were so great to my Mom and me. They went above and beyond to make sure it was a good experience for us. I would recommend Key Hyundai in Milford, and Henley Germain, to anyone who is looking for a Hyundai. They follow up with you also, to make sure you are pleased and happy. I would buy a car from them again. Henley was a pleasure to deal with, and made me feel comfortable about car shopping, and Tony was great with the financing. Thanks to you both!

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tuscon049

Nov 9, 2013

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This is my third vehicle from Hyundai and I have been happy with each one. Great experience all around at the Milford dealership! Thank you Manny and Carlos!

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myoung0354

Nov 9, 2013

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When I first walked into the dealership i was greeted with a smile and a friendly handshake by Laqwan Butler. I knew right of the bat that he was not there for the sole purpose of selling me a car, but there to teach me and show the tools I needed to purchase not just a car, but my very first car. He is very well knowledgeable in his area of work and with the personality and charisma that he carries and portrays I know that he will definitely go very far! I would highly recommend anyone to go to Key Hyundai to experience the knowledge, expertise and friendly environment that they embody! I definitely enjoyed my experience! And now I have a 2013 Hyundai Accent and I must say I ABSOLUTELY LOVE MY CAR!!!!

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moye65

Nov 7, 2013

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I went to Key Hyundai where I met Todd. He was extremely helpful and knowledgeable. My girlfriend and I had such a great experience that she will be purchasing he next car from Todd in a few a months and I am sending a friend to see him this weekend...

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pammiel

Nov 5, 2013

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Rami was very helpful in finding a car that fitted my budget,love my new car.Saturday I got up early to just shop around for a car and ended up at Key Hyundai in milford and found just what I was looking for Thanks to Rami,

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joemarky

Nov 3, 2013

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My experience with Key Hyundai was very good and Alex took the time to explain everything to me. Being a woman I felt I was treated with respect not like I felt at other places. I would have know problem telling my friends about Key.

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JoRusso123

Oct 31, 2013

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I went to Key after visiting a couple other dealers that just didn't have what I was looking for and weren't intrested in what I needed. Sal Jr took the time to figure out what was most important to me and showed me a couple different cars. I ended up getting a deal I just couldn't pass up thanks to Brion and Sal Sr. These guys are great! I took home a 2013 Sonata in Black the same day. I would definitely recoment Sal Jr and Key Hyundai

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rx7racr

Oct 30, 2013

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Many thanks to Ryan and the rest of the Key Hyundai service team for a great experience! I Just picked up my '11 Sonata, which I had brought in for multiple issues. Ryan took the time to fully understand each of the symptoms my car was experiencing, and kept me informed about progress throughout the repair period. Each issue was corrected to my satisfaction, and was done so in a reasonable amount of time. Furthermore, all work was covered under warranty, and I never even had to ask (or insist) about this. Key obviously stands behind their pledge to provide solutions, and strengthens Hyundai's reputation as an excellent automobile to own.

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lextonac99

Oct 29, 2013

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The overall experience was fantastic. We went in and received th ebest service you could imagine. The salesperson made us feel welocme and he endeavored to get us the best deal possible. We were truly pleased with the entire experience.

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Rassie01

Oct 29, 2013

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Initially went to dealer to have my old vehicle serviced due to a oil leak. Alex spoke to me about possibly upgrading to a new car, I expressed to him what my needs were for me to leave the lot with one and he gave 150% in effort to make it happen. Would be my pleasure to make a deal with him again.

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marieclement1

Oct 28, 2013

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Was concidering a purchase of a used car an my neighbor had just purchased a Hyundia so I figured I would check it out.I had seen a used Sonata on line which was what I started with. When I went to Key Hyundia in Milford I was approached by a sales Rep Kevin an told him I was just looking. Kevin ws reaching to see what I was intrested in and I then told him about the car I saw on line.Well long story short I went for a used vehicle and drove off in a brand new car due to Kevin's suggestion and to lower my payments. How much happier can a person be!!Will be back to see Kevin again....!!

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ediewtts

Oct 27, 2013

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This was my second experience with Hyundai and I was not disappointed. The staff were attentive and courteous and willing to work with me to reach the best possible deal.Richard Trocolla was especially kind and concerned about me getting into the car that I really wanted and was able to seal the deal and I left feeling pleased and satisfied. I would recommend Hyundai of Milford to my friends and family.

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AhmedShilleh

Oct 27, 2013

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When I first walked into the Key Hyundaii dealership, it was just to browse and look at cars. I did not think much of Hyundai when I first walked in, and thought them to be overpriced. One of the salespeople approached me and talked to me about the different options they were offering. Although a Accent was my first choice due to the price, I was eventually shown a Elantra and took it for a test drive. The car was nice, but many competitors offered similar features for competitive pricing. I was given an AMAZING deal on the car, the warranty, the service, and the payment options. The attitude and dedication to the customers at Key Hyundai is what eventually led me to buy the car. The people at Key Hyundai are very easy to work with, and they are very willing to work around the customers budget to give them the best deal for their money and more. I was ecstatic when I finally signed the papers mostly for the reason that I knew I would be taken care of at the dealership not just for the car I bought, but for the years of service associated with the purchase. I know we are all familiar with the sad story where someone buy a car, goes back for some type of service or issue on the car, and is then given cold treatment by the dealer. I am extremely confident that every experience with Key hyundai will be as good if not better than the days I bought the car. They are all very friendly, and it appears that customer satisfaction trumps all else at the dealership. Even if you are not in the market for a Hyundai, I would strongly suggest visiting the dealership to get an idea of what to expect from a dealership that takes care of its customers.

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verashine

Oct 27, 2013

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Laqwan Butler is very friendly and very professional salesman. He had the patient to show me the details (Bluetooth technology and mechanical advances ) of my new car. Hyundai cars are great!

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sheridazz

Oct 25, 2013

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I selected this dealership as I had done business with them in the past. Not only have I purchased 2 previous cars from them, they were serviced there as well. If you are looking for honest sales personnel who take the time to make you feel special go to Key Hyundai in Milford and ask for Alan Rudman and the team of financial specialists there. You will not be disappointed.I recently called Alan Rudman and explained to him I needed a certified preowned car and financing. He explained the process to me in easy to understand terms and helped me obtain financing which fit my wallet. Once I purchased the car for my sister, he took the time to explain all the bells and whistles to her in terms that were understandable. He not only explained the function of each option but set up her blue tooth as well. Alan was super.Again, if you want to have a feeling of being special and the comfort of dealing with caring expert personnel, go to Key Hyundai of Milford and you will not be disappointed.

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dancers1234

Oct 25, 2013

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I tried this dearlership by radio announcement felt a little rushed to decision and only saw one vehicle don't know what else to say agent polite and helpful .

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Loralee

Oct 25, 2013

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Carlos was very sweet and friendly. I wanted leather seats installed and he did everything he could to make sure that happened quickly. I am very happy with the car.

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maria72288

Oct 23, 2013

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Alex Ortiz was very helpful and professional , he made sure to show me everything of the new car, and gave me the best option. Thank you

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nadiaval23

Oct 23, 2013

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Laqwan has been very helpful with my difficult journey into selecting a car! Maurice, and Brion have been involved and very understanding of issues we have come across. It is a friendly atmosphere. I would highly recommend this dealership.

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clmjr103

Oct 23, 2013

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Rami was professional, knowledgeable, and very fair with his offer to me for my new Hyundai Sonata. He really tried to give me what I was looking for. I would recommend this dealer to anyone looking for a new car.

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candymasc

Oct 23, 2013

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This was a very good expericence. Everyone was very courteous and helpful.Our sales rep, Henley went above and beyond. There were a few issues due to the fact one of the parties lives out of state andHe was very accomodating and patient. Would definetaly recommed him and Key Hyundai of MilfordIt was a pleaseure doing business and looking forward to a lasting relationship with them. E Candice MasicaFrank R Ward

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jogarrett

Oct 20, 2013

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So far I am very happy with my purchase (6 days) Henley was very helpful, friendly and patient with me. He did what he promised and helped me through the process. The financial dept. was great. They financed my loan, registered my car and gave me my new plates. Thank you Henley!

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paddock

Oct 19, 2013

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Bentley McCoy is extremely knowledgeable and customer friendly. He was a delight to work with and I would recommend him to anyone looking to purchase a vehicle, either new or used. He was able to find just the right car to meet our needs and we away with the car we wanted at the price we wanted to pay.

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arianafl

Oct 18, 2013

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I walked into Key Hyudai not expecting much, but they worked so well with me and made me feel very comfortable with the choice I made. I purchased a 2013 Hyundai Accent thanks to Laqwan Butler and the rest of the hyundai staff. I absolutely adore my car and probably wouldn't be as happy as I am with it if it was not for their help!

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annroman1

Oct 17, 2013

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I made an appt with no intention on buying a vehicle just yet, I walked out of the dealership with a brand new 2013 Hyundia Accent last nite, October 16, 2013. My sales person Sal Sinardi was helpful in finding a vehicle that was affordable for me, and the finance manager, Manny worked some magic...I would like to thank Sal and Manny for taking the time to find a car that was "just perfect for me"..Thank you very much, all the commercials on tv, radio and website are true, Key Hyundia will find the car that is just perfect for you...Sincerely, Ann T. Roman

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2013SonataLimited20T

Oct 16, 2013

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We got there on a Sat morning and were pleasantly greeted by Bentley. He was open, honest, and genuinely helpful. We left about 2 hours later with offer in hand. We visited and drove several other 'top' brands. We decided all things being equal between the 3 cars we drove the best experience was certainly the hours we spent with Bentley and Brion. The Sonata Limited 2.0T in blue wasn't bad either.We originally wanted to buy a used car but ended up buying a new one for only $2.5k more. And far less than the closest 'top' brand would offer. Being in the tech field I can easily find the cheapest deal on the internet, and I did, so I know I got a great deal. (We still paid a bit more over the cheapest internet price.) We are generally brand loyal but we switched based on low pressure sales process, high value in the Sonata, and yes, no-nonsense price.But a big factor in purchasing decision was a pleasant purchasing experience combined with fair and honest negotiating. They even threw in a set of all-weather floor mats.Bottom line - On the second visit I showed up at 6pm and drove off that night at 9pm with my new car. Negotiating, paperwork, financing, car was detailed and prepped, new plates, registration, Bluelink setup online, and insurance. DONE. good luck in your hunt - make your last visit with Bentley and Brion

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puppy115

Oct 13, 2013

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When walking into Key Hyundai was greeted by salesman Bentley McCoy. I was very impressed by Bentley for many reasons. He was a saleman but also a gentleman. He showed my wife and I around showing and answering all our questions for a few hours tring to make us feel comfortable with the type car we wanted. My wife and I left for a half hour for lunch/talk and came back with the deal that was on the table because of Bentley and bought the car! He was professional, nice and was impressed I drove home same day in my new car. I will tell my friends, family and coworkers the excellent care I received at Key Hyundai! Thank you - Mike Dorsi

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pjorge1102

Oct 13, 2013

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I would like to thank you so much for a great experience in purchasing our new Hyundai Santa Fe. We can honestly say this was the very first time buying a vehicle was pleasant. Our first impression of you was courteous, professional and friendly. You were straight forward and impressive in your knowledge of the car.

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dteacher

Oct 11, 2013

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I had a wonderful experience at Key Hyundai of MIlford. Bentley McCoy was very patient, helpful, and put forth a great deal of effort to help me find a car that suited my needs, budget, and family. He was always available if I had any questions or concerns. I never felt "pressured" by him. Brian worked diligently to keep me within our budget. Tony was courteous and explained all the "paperwork" in a very clear manner. All 3 gentleman that I worked with were extremely professional and knowledgeable about their brand. I would definitely recommend this dealership. I cannot thank them enough. I am one happy lady!!!

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purchasingray

Oct 11, 2013

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Yard person was helpful by directing to parking spot in crowded lot near sales office; Salesperson was prompt and very helpful by showingsome new and CPO cars of style and near price range we were seeking. Salesperson was very good at explaining costs and services and warrantys that applied, and supplied a carfax sheet, as well as taking time to explain operation of the car. He was friendly and helpful. Everyone was skilled at being gently pushy to gain the sale.There was not a lot of stalling on the part of sales, and was helpful to have registration and insurance provided at the business. The financial department handled all the paperwork knowledgeably and expeditiously.

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beckys12345

Oct 9, 2013

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THE PROFESSIONALS, ALAN RUDMAN, MANNY GONAZALEZ [FINANCE] & MAURICE ARE TOTALLY THE ULTIMATE PACKAGE OF THE DEALERSHIP. 100 % PLUS GEARED FOR CUSTOMER SATISFACTION AND THENSOME. I DON'T BELIEVE BUYING A VEHICLE FROM ANY OTHER DEALERSHIP THAN KEY HYUNDAI WITH ALAN, MANNY & MAURICE. THANK YOU FOR ALL VERY DILLIGENT, EXTRA CARE IN HANDLING OUR PURCHASE. WE RECEIVED WHAT WE CAME FOR.EVERYONE IS SUPERD FROM START TO FINISH. *****MR & MRS VAZQUEZ.

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beaubeau

Oct 7, 2013

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My husband and I are returning customers. As soon as you drive into the lot you are greeted with a friendly smile and hello. A sales person is quickly available to help you. Alan Rudman took his time to get the best deal for us and was very professional. When we picked up the car Alan went over all the functions of the car with us. It was very informative and more understandable then only reading the car manual.We had a great experience and will be back again. Roxann & Colin Morris

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conorlahiff

Oct 7, 2013

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I went to the dealership to shop around for used cars. I had heard good things about the dealership so I thought I would check it out. Despite the crowded parking lot, we were able to find a spot. We found Bentley standing around and told him what I was looking for. I was looking to buy a used car that had both low miles and a low price tag. He should me and my family some cars and I finally settled one one that I liked. I really liked the car, despite it being a lower end model (but I was not shopping for flash). It was a 2009 Hyundai Accent with very low mileage and price tag I liked. After driving around Milford (which included I-95), I was satisfied with the car. So I went into the dealership with my family to fill out many forms. I had another engagement so we decided to split the process into two days. I did not feel pressured into buying the car and felt like it was own decision, which I really liked. After finalizing all over the paperwork, I was told to return two days later to pick up plates and register the vehicle. When I brought the car home, I noticed there was a minor dent near the headlight (which I would of preferred that I was told about) and the inside of the car was pretty disgusting. There was a lot of dust, the rear cup holders were caked with dirt and receipts as well as other parts of the car. In addition to this, the check engine light came on after several days of use. I am planning on taking it back to the dealership to have it looked at. My only other complaint was that when I drove up to the dealership on Tuesday to register and receive the plates, I was told the title had not yet come in. I was disappointed that I drove out of my way to be informed to turn around and wait for their phone call (despite being informed that the dealer plate that I received was very expensive and it needed to returned as soon as possible. Overall though, I am satisfied with my purchase and would there again.Customer Service: 4/5 Everybody was really nice there and I feel like everybody went out of their way. My only complaint was having to go out of my to the dealership, only to find out that my title was not ready yet. The dent, the dirt, and the dust was also issues that I found.Quality of Work: 2/5 If your job is to detail cars, then you should inspect places like the emergency brake, cup holders, ash tray, and glove compartment. Missing these key areas is not acceptable. In addition to the check engine light (which I am going to see why that came on when I return to the dealership.Friendliness: 4/5 I really liked everybody at the dealership and I everybody was kind and courteous.Overall Experience: 4/5 Barring the issues that I found with the car, I had an excellent experience.Price: 5/5 There is no other dealership is Connecticut that offer as good as a price that I got. This is one area where the dealership really shined.

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Oct07

Oct 7, 2013

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My overall experience was great, Wayne sale consultant was great and was not pushy. He listen and very thorough with going over the vehicle . Brion did not want me to leave without a purchase so he presented me with an awesome interest rate( I couldn't refuse).lastly Tony made the finance component simple and painless. Since nothing in this world is Perfect is the reason I gave the above rating. I would do business there again????.

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mariandoherty

Oct 4, 2013

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Henley was very helpful. He listened to what I was looking for and came up with the right car/wagon for me. I was surprised to find the car I had read about in Consumer Reports.

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myrtle77

Oct 4, 2013

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Henley was pleasant, friendly and patient. He took the time to explain everything to me during the pruchase of my car. This is my 3rd purchase from Key Hyundai in Milford, CT. I have never had a bad expierience at Key, even when bring my car in for service. The entire staff there are very kind and always pleasant.

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fergy511a

Oct 3, 2013

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Everyone was very friendly and accommodating to my needs. I was given great service and information about the type of vehicle that I was interested in obtaining. Bentley and all of the other service providers were very accommodating to my needs and worked hard at meeting my needs in terms of the type of car that I was interested in buying. I was given great insight on the type of deal I would be able to expect in the trade in that I had to offer. I would recommend any of my family and friends to go to Key Hyundai to get their automotive needs met. It would be my hope that they would receive Bentley as their salesman. I look forward to a long relationship with Key Hyundai.

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yeseniaw

Oct 2, 2013

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Henley Germain was the Sales Person who helped me through out my time at key Hyundai. Henley was very professional, helpful and very patient. Henley followed up with my appointment via telephone I spoke to him in person. I am very satisfy with the customer service Henley had to offer. I would recommend Henley to anyone I know that is interested in buying a car. I felt very comfortable and pleased to have someone like Henley to help me. I give Henley a 5 star rating the best Customer Service help I have experienced at a dealer ship in a long time Thank You Henley Germain very satisfy.

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HeatherSafford1979

Sep 28, 2013

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Rick was the most helpful, nicest dealer I have even come into contact with. He walked me through the whole process while patiently waiting by my side. I did not feel forced to buy a car, even based on my current financial situation and limited options. The process was fairly quick and I could not be more pleased with the servide I was given. I highly recommend this dealership!

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blackbeltsmom

Sep 27, 2013

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As a Hyundai 2008 Santa Fe owner, we were interested when someone called asking if we would be interested in selling back our SUV. We had been to visit our previous sales agent, Alan Rudman, 6 weeks earlier to have him look for a newer Santa Fe. but the inventory was such that we didn't see anything we liked for a price we were comfortable with. Alan said he would keep looking for a car for us and, coincidently, had called us at the same time as our scheduled service appointment. We decided to listen to what the appraiser would say, and look at the Santa Fe at the pickup time for our car. After some price discussions Alan, my wife and I, as well as the dealership manager met at an agreeable price and we bought, and drove away, that same night.

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Bella2013

Sep 27, 2013

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I have to give a big Thank You to my salesman Alan Rudman with helping with the purchase of my new car. When I went to key hyundai I was introduced to Alan from the start we discussed what I was looking for and what my budget was Alan assured me we would find something to fit my needs. Alan was so polite and knowledgeable he answered all questions and always told me things will work out not to worry. He was right all worked out and I was able to get my beautiful sonata. I recommend anyone who is looking to purchase a new or used car to go see Alan Rudman down at Key Hyundai of Milford he is one of a kind..... THANK YOU again

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Bubs22

Sep 24, 2013

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Alan was fantastic in helping me through the process of getting my new car. He was knowledgeable, patient and very easy to work with. I originally came in with no idea about what car I wanted and helped guide me to decide which one to get. It really made the car buying experience, which is usually very stressful, easy and downright enjoyable! Everyone at Key was very welcoming and helpful during the process, I would highly recommend Alan Rudman and Key Hyundai as a place to get a great deal on a new car.

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klb3471

Sep 23, 2013

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I was skeptical about going car shopping, but Maurice and Alex were great and made it a very comfortable experience. The finance department was very polite and considerate and helped get me a new car. The whole experience was great from start to end. Thank you Key Hyundai! I would recommend you to anyone looking for a new car. Everyone at the dealership was very nice and very considerate. They did what they could to help me get the car I was looking for.

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rob8871

Sep 21, 2013

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will recomand any one to buy a new car truck or suv from here with no money down just a trade key has made the grade

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kharrison

Sep 15, 2013

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Bentley was extraordinary & helped me choose the perfect car, & did everything he could to get me the perfect deal. He & Brion worked extremely hard, and were so understanding. Bentley worked with me and made sure that the car was top notch. He made sure that I was able to drive off with what I loved, it fit my personality, & that it was at a very affordable price. I didn't leave feeling like I got sold something, but rather that I got a car that would benefit me and compliment me at the same time. He made me feel good about my purchase.

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klassymom2000

Sep 14, 2013

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I was treated with respect. Alex and Brion went out of there way to get me the car of my dreams. Alex is such a wonderful person to speak with he goes out of his way to make you feel like you have known each other for may years. He is an excellent sales rep. Thank you Alex Ortiz for helping me get my car. ;-)

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amhoobz007

Sep 14, 2013

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When I first walked into Key Hyundai, as a first time car buyer, I was prepared to be met by impersonal sales staff whose only goal was to sell me a car. I couldn't have been more wrong. When I was first introduced to Mark Stewart he was friendly, warm, and seemed a like a person who would actually work with me to get a car that would fit my budget and lifestyle the best. However, he ended up being a lot more than that. Over the two days it took to find the right car, get financing approved, and registration set, I feel like I met a friend. We both shared stories and Mark even gave me some tips to deal with an illness I have been dealing with, and I'm not lying when I say they worked. I can't say enough about Mark and how truly grateful I am to have been able to work with him through this process.As a dealership all around, the staff was very friendly and also very easy to deal with. Once I found the perfect car for me, they worked with me to get the payment terms exactly where I needed them to be without hesitation. I truly enjoyed my shopping experience at Key Hyundai in Milford!

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KTrimarki1022

Sep 13, 2013

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Alex was such a true professional. My husband and I feel that we received such 5 star treatment. His friendliness made us feel at ease. We were impressed with Alex's knowledge pertaining to the Hyundai vehicles. We will definitely be recommending Alex and Key Hyundai to our family and friends.

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sturiano

Sep 12, 2013

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I just wanted to say the Brion Geter was fantastic. My boyfriend and I came just to look for a car because I had no idea what I wanted. After talking with Brion and looking at a few options with him, I left there knowing I would be back to get the car. I had such a pleasant experience, I could not say enough good things about both Brion and Alex I would recommend them and the dealership to anyone I know.

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trbova

Sep 9, 2013

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Wayne Murray was my salesman and did a very good job with helping me pick out a car and get a very good deal. Wayne also made sure all my concerns were taken care of. He did an excellent job.

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thechef12

Sep 6, 2013

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I like the dealership friendly smart and good. Laqwan is very good at his job good and not to pushy very respectful. Love my new car

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IvyAnne

Sep 3, 2013

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Alex is very friendly, easy to work with, he was very knowledgeable & informative I had a wonderful overall experience with him. I have already recommend the dealership to my family, friends & anyone who ask where did I get my SUV from. I just say please go see Alex because he made my experience more than positive & enjoyable he is super.

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Loria222

Sep 2, 2013

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From the time I exited my car, someone (Laqwan) was there to greet me with a smile, handshake and a warm welcome. I felt like everyone was there to help and guide me with getting into a car I liked and could afford. I was giving info regarding rebates and incentives that I wasn't aware of when I walked in. I didn't feel like I was bulliedor rushed into a car or deal, I was given lots of time and options. Everyone in the dealership smiled and greeted me. Shopping at Key Hyundai was my best experience at a car dealership to date...I'm so happy with my car and the price.TWO THUMBS-UP TO LAQWAN FOR HIS PERSONALITY, PATIENCE, KINDNESS, HELPFULNESS AND DUE DILIGENCE!!!

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jonny540

Sep 2, 2013

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Everyone was very friendly. Laqwan was an excellent worker. Very friendly and funny. Great atmosphere there. Would definitely recommend key hyundai. So proud of how far hyundai has climbed with the quality of their cars. My wife loves her new elantra.

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JBrooks311

Sep 2, 2013

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Mark was patient, helpful, and knowledgeable about the cars I was interested in. Between Mark and the financing department, I was able to get the car that I wanted! Thanks to everyone at Key Hyundai for getting me into a 2011 Hyundai Sonata.

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fainy1987

Sep 1, 2013

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This was my first experience buying a new car and Laqwan Butler and Brion Geter were extremely helpful and went above and beyond the call of duty.

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wdscholl

Aug 31, 2013

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Alex was incredible he took us step by step. He showed us everything we wanted then he really listened to what we wanted and narrowed the choices until he found the right car for us.

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rlrod

Aug 31, 2013

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Kevin Reyes was great to work with and helped making the decision to purchase a Hyundai Elantra easy. I am very happy with my car. I would highly recommend Kevin and the dealership. Everything was done as promised. Hard to find quality customer service like I experienced.

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lk31066

Aug 31, 2013

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I had the best car purchase experience of my life with Alan Rudman at Key Hyundai in Milford. I didn't have any plan to get a new car;however, while I was waiting for the service on my old Sonata, I asked about a letter I had received in the mail. The letter had said that I could get into a brand new car and still have the same monthly cost. Frankly, when I received the letter, I thought it was too good to be true. I was wrong. That's exactly what happened. I traded my 2011 Sonata for a 2013 Sonata without having to put any money down and my monthly payment staying the same. The salesman, Alan, was incredible. He went through everything with me step by step completely explaining exactly what we were doing and how I could benefit from the car. Then he did the usual,"go talk to the manager" thing, came back to the table and said we're good to go. I was shocked. I completely expected that he would come back and counter with an offer that involved me putting money into the deal. Frankly, if he had, I would have walked away. Next thing I knew I was signing some papers and he handed me the keys to my new car. Alan spent a lot of time going through the car with me to make sure I knew how to utilize the car to get the most out of it. He set up bluetooth, showed me how to work the navigation system, how to program XM, FM and AM channels on the radio and sat in the car while I called Blue Link (Hyundai's equivalent of OnStart) and made sure I went through everything I needed to with the Blue Link operator. He helped me transfer my belongings from one car to another and made my first service appointment. He also, completely explained the warrantees that come with the car. Alan didn't have the car salesman edge that most of them have. He was just a down to earth, nice man, who had been selling cars for 20 + years and knew everything about his product and the warrantees that come with it. I left feeling completely confident that I had made a good decision and that I knew how to work my new car. Key Hyundai of Milford has a great service and sales staff. I recommend this dealership to everyone out there looking for a new car.

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mjk10vet

Aug 30, 2013

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Every person we met was friendly, helpful and really nice to us. Rami is terrific, do not lose him. he even came to our house to help me hook up the car to the garage door opener and also explained the car and all to us very patiently. He spent over two hours with us. Manny in svc also took the time to show me the ins and outs of the nav and made it so easy for me. thank you both

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MartinDH

Aug 29, 2013

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I was a walk-in and was seen by Sal Jr immediately. I was looking for a specific model type and color and was told they didn't have any in stock. Sal suggested I look at the next model up which had the correct body type and color. After a lengthy feature walk through and good test drive, I realized that my original choice would not have worked for me as it would have been too small. I got a good price on the car, but a somewhat disappointing trade in value. Thus, Sal & I started the purchase process, joined by Brion and another sales manager (whose name I've forgotten). For every bump in the highway the Hyundai team either fixed it or helped me work it out. When my last signature was on the last dotted line, Sal escorted me out to the well prepped new car. He then proceeded to instruct me on all the operational intricacies (with a pop-quiz at the end!). I drove away so happy that I treated myself to a sushi dinner!All in all, an unpleasant task rendered enjoyable by the professionalism and affability of Sal and the others at Key Hyundai (Milford).

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maryslimak

Aug 28, 2013

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We purchased 2 cars from the dealership the day we went in. They were very pleasant and professional. Every time I go back in, they remember who I am and are very welcoming. I have purchased 4 cars now from Key Hyundai, the first one was in 1987. I am definitely a repeat customer and have referred many other people over the years. I love my new car and will definitely go back in the future.

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taoowens1

Aug 23, 2013

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It was a good experience, my Dealer Richard Trocolla helped me tremendously and everyone was really friendly. I never was in the search for a Hyundai but now, Im so happy to be worry free :)

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kayross123

Aug 23, 2013

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I came to Key Hyundai to purchase a car and had the pleasure of working with Erin Dempsey over the phone and Mark Stewart in the office. Both employee's were WONDERFUL. Erin was helpful (even though I cancelled appointments several times). Mark was kind, knowledable, courteous and just plain down right NICE. He offered my fiance and I food because we were there well past closing time. Most places would have rushed us out but everyone (Chet included) did their best to make me feel as comfortable as possible. It is refreshing to have dealt with such a awesome group of people!

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phins

Aug 19, 2013

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Rich was helpful and friendly which is what i expect from any decent dealership. had to go back and forth with the price to make it work but it worked out in hte end. i would defently go back for another auto.

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Kevin_D

Aug 14, 2013

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Far and away the best car buying experience I've ever had! Alan worked with me to find the right car at the right price. No haggling, no hassles and no pressure. Alan was the consummate professional and I give him and Key Hyundai my strongest recommendation.

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Toomey334

Aug 12, 2013

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Bentley was very helpful and friendly! This was the best experience I've ever had buying a car. He offered us water coffee even cake! I definitely will be recommending key Hyundai in milford to everyone!

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kevin553

Aug 10, 2013

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When we arrived at the dealership we were a half hour early though we did not have to wait and as well, they made us feel very welcome. We were looking for a car for our daughter who recently graduated from college. She knew what she wanted the Hyundai Elantra and the salesmen Rich Troalla took her right to them. She did not want leather interior and Rich Troalla did not try to change her mind with any pressure at all. She found the one she wanted and we went out for a test drive. Rich was very personable and this helped a lot due to the fact that our daughter was nervous as she has never driven a brand new car. At the dealership all of the sales people were very polite if one of them saw you by the door they were more then happy to open it for you and they always had a smile. The sale took longer then expected due to our insurance company not being open however, Rich Troalla did not make us feel like we were wasting his time at all. He went over every aspect of the car with our daughter never making her feel inferior. We were offered drinks as well, my husband and daughter also had pizza which was nice as lunch time had come and they were both hungry. The paper work was done in a timely manner and was explained to us in detail. I would highly recommend this dealership.For these reasons I would highly recommend this dealership.

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Vnasser

Aug 10, 2013

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This is the third time I've done business with this dealership, and Alan, and I've been more than satisfied every time. They really put effort into giving you e best over all experience when car shopping.

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rlattruia

Aug 5, 2013

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After a few long days of car shopping. my wife and I visited Key Hyundai on the referral of my mother in law. I must admit, when I first arrived, i was not in the mood for car dealer shenanigans, but Alex won us over. He really bent over backwards to make sure we got a car we were happy with, even though they did not have the specific car we were looking for. He really took the time to make a personal connection with us, and continues to work to ensure our happiness with our purchase, even after the papers have been signed.I would like to also give a special thanks to Rami, who had just started working at Key when we visited. he was very shy at first, but warmed up and was very pleasant to talk to, and he and Alex genuinely made our experience a pleasant one, aftger what was and could have continued to be a harrowing venture.

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stopnow

Aug 4, 2013

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Wayne listened to what I wanted and did his best to find the car that fit me to a T. Brian/Manny were great too!

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dfh120

Aug 3, 2013

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This was the best experience I've ever had buying a car!!!! Alan was great... He really wanted to know what I was looking for and what I needed, No hassle no worries.. He made it happen.. Key Hyundai and Alan is where it's at!!!!!!!!!!

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magdamarczak76

Aug 2, 2013

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My car purchase was amazing. Alex Ortiz was outstanding, patient, professional,knowledgeable and provided the best service I have experienced at a car dealership. I was very pleased with the low stress process, and the professionalism. Alex answered ALL my questions.Highly recommend him to all!!!Thank you Alex! You are the best!

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sobsub23

Jul 31, 2013

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I was very surprised how friendly everybody at this dealership was any problem that came up was resolved. Rich our salesperson was the ultimate reason we finally decided to buy from Key. We had been to other dealers and let me tell you Manny & Rich went above and beyond to earn our business. This was our first time buying a Hyundai and we were blown away by how far they have come in quality and features offered. We test drove a Honda Pilot that did not compare and we decided to trade in our Honda CRV for a Hyundai Santa Fe and with the great warranty it truly was a risk free decision or as they say worry free. Rich was a very big help and he made us feel like he wanted our business.

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KimberlyCalabro

Jul 31, 2013

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Alex Ortiz was very helpful and friendly. Alex and Mark went out of there way to help me get my new car and work with the bank to see what I could afford. I love my new accent and all the great features and warranty, I will recommend Key Hyundai to anyone I know looking for a new car.

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Bummertech

Jul 31, 2013

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This is the email I sent to JillLet me start by saying I'm a current customer of key hyundai. I leased a sonata turbo last October. I visited the Milford location a few months back with a friend that was looking to purchase a vehicle. Long story short her credit was not good and the numbers could not be achieved so she had to purchase a vehicle somewhere else. No big deal, business is business. But the general manager was frustrated that she could not agree to the numbers he had provided. So now on to the reason for this email. I just left your Milford location. I went there today to possibly lease a new elantra for myself along with my sonata. The sales guy was nice. I had every intention of driving away in another new hyundai today if the numbers could be met. When I got there the sales manager asked if I had a trade, I said not right now. So I test drove an elantra and an accent. I decided to pursue the elantra. The first numbers he came up with were higher than what I was comfortable with paying. I told him what I could pay and at that point I told him that I also had a trade. He asked why I didn't tell him about the trade before. I told him because I wanted to see the numbers without the trade. So he said the trade would make the numbers go up and how he didn't understand how I couldn't accept the price per month. I told him because that is my budget and if I can't get it for what I'm comfortable with then I can't get another car. He got up and returned with the general manager. Now this is why I'm upset. The GM came over and said to me "seems like every time we deal with each other there is a disaster and I think we just shouldn't deal with each other" and he walked away!!! Are you kidding me?? What kind of business man says and does that?? First of all, the last time I was there wasn't even for me. I went with her because she has no experience buying cars. This time was for me and I just couldn't do the payment. That's business. I could understand him coming over and saying "thank you for keeping us in mind, sorry we couldn't make a deal" but apparently he doesn't ever want my business again. I'm regretting buying my sonata form key hyundai of Milford. And I read all your no pressure stuff on the walls but they were definitely pressuring me to accept what they said. I don't understand why he got upset that I couldn't budge from my budget. That is not good customer service. I'm very shocked that you have someone of that nature running your business.This was her assistants responseJill has personally reviewed your email, attached text message images and deal. Both Jill and Sal Sinardi (GSM) are disgusted and insulted by what was said and done on your behalf about our dealership and our Finance Manager. We will not be able to assist you any further at this time and/or in the future. My response to thatUnbelievable. Those pictures were not done on my behalf. Are you really accusing me of something that you have no idea what it's about?? As far as I know that was a friendly joke between the finance manager at Napoli motors and your finance manager of which I was not informed was even happening. But I do believe the finance manager at Napoli told her that if she did that then he would give her a free detail, but regardless that is not me in the picture and I can't believe you have the audacity to accuse me of such. I hope you get your facts straight. I emailed you regarding my last visit on 7/27 when your "GSM" was incredibly rude for no reason other than the fact that I was not comfortable with the numbers. I am speechless at how you treat a returning customer. You should be great-full that I kept your dealership in mind even though the deal could not be made. All you have done is guaranteed that I will never consider buying another car from you and never speak highly of this dealership. I was expecting some kind of apology for what was said to me but instead you try to blame me for someone else's actions?I guess the public can make their own determination. I will not be doing business with Key Hyundai again.

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ShellLewis

Jul 29, 2013

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It was a great experience for my first time buying a car. My salesperson Rami was very helpful, and answered any questions that i had and made sure i drove away satisfied.

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mdigsby

Jul 29, 2013

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we recently purchased a Hyundai Sonata from this dealership, we worked with Alex Ortiz who was extremely professional, knowledgeable and patient.He helped us find a car that we love and are very satisfied with. He was an absolute pleasure to deal with and was very patient while my family and i chose the car that was right for us.During the process we also dealt with Manny Gonzalez and Laqwan Butler who were both very friendly and helpful. I would definetly recommend that anybody interested in buying a car go to see these guys over at a key hyundai of milford.

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hsventura

Jul 29, 2013

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All employees at key Hyundai were extremely friendly and helpful. It was clean and inviting. Wayne was very happy To help us, as were manny and brion. Everyone we spoke to was wonderful. The overall experience was very easygoing,No pressure. We did have to wait a while because it was very busy, but we were never forgotten and we were apologized To multiple times and offered a beverage. I would definitely return to key Hyundai and recommend it to friends and family.

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Amygrinnell

Jul 29, 2013

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Alan was wonderful. He has worked with the family for years. Very friendly and knowledgeable. Got us into a fabulous car!!! Highly recommend him to all! Thank you Alan for a great experience!

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syokono

Jul 29, 2013

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Professional, Knowledgeable, Courteous--these are all words that describe Mr. Mark Stewart. Buying a car can be the most nerve-wracking, anxiety filled experience. However, Mark made our car shopping experience an ENJOYABLE one. Mark left us with the impression that he was not only working WITH us, but working FOR us--and that made all the difference in the world!Kudos to you KEY Hyundai for having such a great salesman on board!Sincerely,Max and ShaQuan Yokono

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gregster22

Jul 28, 2013

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rami was good to me knew what he was doing I would recommend him for anybody overall good service good person thank you-greg rose

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brels

Jul 26, 2013

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Wayne was excellent with the way he handle my sale as was Brion thanks to both of them we are more safer on the road

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YashedaSkipper

Jul 24, 2013

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It was my first time purchasing a new vehicle and my experience was amazing. THE BEST dealership I have ever been too. Every associate was very welcoming and helpful. They were very careful with sensitive information and during the times I needed to wait, they always asked us if we wanted anything to drink (water/coffee). They worked with me and explained in depth all the options. I drove home a 2013 Hyundai Accent! I highly recommend this dealer!

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Ddlyenchantress

Jul 23, 2013

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Bentley went above and beyond in assisting me with my purchase. He was extremely knowledgable and took in consideration all of my needs. I will activley refer friends and family to see Bentley and deal with the KEY TEAM! I had an excellent experience!!!

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cerinoe

Jul 22, 2013

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I went to Key Hyundia of Milford interested in leasing a new car after saying goodbye to my antiquated first car. I went with little experience or knowledge about cars, sales, and the process in general. Mark Stewart was the salesman who helped/walked me through the whole process. Mark's amiable personality and expertise on the Hyundia Sonata quickly drew me in to immediately wanting the car. His customer service, along with the other employees at the dealership, was fantastic and very easy to work with. I will definitely continue my business with Key Hyundia of Milford.

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casey1024

Jul 22, 2013

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When we arrived at the dealership, we were greeted immediately, even though the showroom was packed with customers. We had a tiny wait for our sales consultant, Alex Ortiz, and then - we were off! He asked me several questions about what I was looking for and what I liked in a car - and showed us several cars that "fit the bill". When I selected the Hyundai Elantra GT as my choice - the rest of the process was a breeze. I drove home in my new car shortly thereafter!I've used this dealership to service a Hyundai that I purchased from another dealership in 2008, since Key is closer to my home and MUCH better listeners. I've always received superior service and am very happy with the dealership.

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Aries27x

Jul 20, 2013

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Alan was the salesman that is separate from the rest..he is in a class of his own made me rethink on how I view car salesman he was very friendly funny knows what he is talking about and someway or somehow he will get the job done for you to leave with what you want that day. Listen to everything I wanted and made it happen even when it looked bleak...he really made the day he's the kinda of guy you wouldn't mind having a drink with he will definlety have you laughing. I recommend anyone looking for a car to go straight to him, you get what You want and make a friend in the process great experience!!!

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Moreno1967

Jul 20, 2013

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This has to be the best experience I have ever had at a car dealership. My sales person was Alan Rudman he was so honest and assured me everything will work out just fine even when I had my doubts he was right telling me all will work out not to worry and it did...Thank You so much. I would recommend any family member or friend to Alan he was AWESOME. I also had the pleasure of working with Key Hyundai's general manager Sal he was so confident from the beginning that everything will work out with my sale and it did Thank you so much Sal for all you did. Last but not least Manny in finance he was great explained every detail of my loan addressed all of my questions Thank you. Overall experience was Great they all did their best in helping me get my gorgeous Hyundai Sonata.. You guys Rock.. Once again a Big Thank You to all of you. I am a very happy customer.

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dsonorati

Jul 16, 2013

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This was the best experience I have ever had with a car dealership. My sales person, Alan, was so professional and courteous. More importantly, he was honest and fair. I felt safe and confident that I was being treated fairly. He described the positives and negatives of all my options very patiently. He helped me make the correct decision and never pressured me in any way. i would highly recommend both Alan and this dealership to everyone I know.

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derdos

Jul 15, 2013

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I had the pleasure with working with Alan Rudman as my salesman. I found Alan to be extremely knowledgeable about the Santa Fe features and he was able to explain them in detail so that I immediately felt comfortable driving my 2008 Santa Fe. Alan is very friendly and makes you feel right at home. I'll be sure to recommend him to my friends and family members.

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juliusceasarabes

Jul 14, 2013

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They are very helpful and answered all my questions regarding the details of the car I want to buy. Also friendly and very approachable. They are also knowledgeable about they're field. i am very satisfied doing business with them.

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AmyBolton

Jul 13, 2013

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Richard Trocolla was a great help on finding a car that I enjoy and helped us get a finance rate that I could afford and we were satisfied with his service.

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econstantino

Jul 9, 2013

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Only came in to look was approached by Richard explained I wasn't sure if i wanted to lease or buy and also credit not very good.He was very pleasant and explained the differences as I never leased a car before. Answered all questions in detail and kept payment in range which I could afford. Personable and efficient.

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hoophome

Jul 9, 2013

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Everything about working with this dealership was positive, except the haggling process. I get it that they are trying to make their best sale to maximize profits, but I have purchased other cars there and never had the experience I had this time. In the past I did my research and came in with the price I was willing to pay that still allowed them some profit and right away we had a deal. This time I did the same thing but it took a lot of haggling back and forth and a lot of time until we reached that pricepoint. Still extremely happy with the dealership, the professionals I dealt with, the price I got, and the service department from past experience...just wish the process wouldn't have been as complicated as it turned out to be.

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gmatthew

Jun 30, 2013

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I am not one for writing reviews but I couldn't help myself after receiving such great service and value at Key Hyundai in Milford this weekend. Let me start by saying that it was the best car buying experience we ever had. I had the pleasure of work with Alan Rudman and he was a dream to work with. He showed a genuine interest in us and our needs. He helped us find the vehicle that was best fit for us. I felt he really cared about what we wanted in a vehicle and provided us the best options. We did a test drive and he showed us every feature of the car. He really knew the car inside and out. We felt we knew how to use every feature before we left the lot The best part of our experience was that we never felt pressured into buying the car. His manager(Maurice) even came over and assisted in whatever way he could ensure we were satisfied and comfortable. Please do not hesitate to go to key Hyundai and ask for Alan for your next car. The Dealer is good and my sales guy Alan is a dream to work with. You will not be disappointed!

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rp9497

Jun 29, 2013

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I went to key hyundai to look at the sonata and the elantra. After talking to Sal Jr. for a while he helped me figure out what was most important for me to have in my new car. Because I drive so far to work every day (almost 40 miles each way) and I decided that I didnt need the extra space because im mostly in my car alone, I would look at the elantra. Sal asked me what colors I liked, and that was it. I was in love with my new 2013 elantra in black. Sal was very informative and answered every question i had. He was very friendly, and made me feel very comfortable, and didnt pressure me like most sales people. I will be recomending Sal and Key Hyundai to all my friends!

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8520

Jun 27, 2013

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I went to the dealer today hoping to buy a new car. I worked with Alan R. and had a great experience. It was a nice atmosphere to be in. I ended up purchasing a used Hyundai Elentra. It is a nice car. The help I was given was superb. I would most likely in all means recommend Key Hyundai to almost anyone. Thanks,James

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btangredi

Jun 26, 2013

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Since visiting this dealership two years ago, my family has purchased 4 cars. Last week I dealt with all those I checked on the list above. Being a single woman, this dealership, and those that help me, have become part of my family. I trust their advice, and they honestly care about each individual they are servicing. Professionalism, along with many laughs, are the reason I choose to return. Thank you all for another great experience last week. I know you work hard for me, and I love you all. By the way, I love my new car. My daughter will be in next to trade her car in. Alex, thank you so much for your hard work in helping me clean out my old car so late in the day. I appreciate you going the extra mile to do so in the dark. Referrals to come................Bonnie L. Tangredi

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mpelantra624

Jun 26, 2013

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I scheduled an appointment for Saturday afternoon just for information purposes and ended up driving my new Elantra home. I was met at the door with friendly greetings and attitudes and was soon introduced to Sal Jr. I wanted information as I had not purchased a car from a dealer since 1988 and had concerns that I would not qualify for a loan but after talking with Sal Jr. and providing some baseline information, he assured me it would be fine. He spent so much time with me to find out what my needs were, pre-owned vs new etc. We talked about my must haves vs nice to have. I knew before walking in, the Elantra was the car I was interested in as I had done a lot of research on it. We took an Elantra out for a test drive but never anticipated driving a brand new Elantra home that night. I recently have been sharing the use of my car with other family members and depending on others for transportation to and from work. I feel like an independent woman again and it was the commitment of Sal Jr., Manny G., and Maurice that put me in the car I wanted (with my must haves) at a payment I felt I could afford and giving me back my independence. After I bought the Elantra, Sal Jr. spent forever patiently going over all the electronic functions, set up my Bluetooth and made sure I was comfortable with all the workings before I drove off. I returned on Monday to complete the paper work and DMV registration and Sal Jr. again went over all the electronic gadgets They were all terrific to work with and walked me step by step through the process. I would highly recommend them and Key Hyundai of Milford to anyone.

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blackelantra2013

Jun 24, 2013

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I had previously lost all of the brake lights on my 2008 Elantra and had to replace all the bulbs, only to get a recall notice about a switch responsible for the electrical system causing just that problem, only to be then told with only 38,200 miles on the car that I needed brakes and I was required to replace the drive belt (not that they could tell me what was wrong with it, because it was inside the engine, but is prone to dry rot and would effect my warranty) at a cost of $1,100 with the $109.00 brake fluid flushing, I became angry, asked for the car be checked out to establish a trade-in value and was determined to go to Ford and by a Focus. None of this was Manny's fault (service representative cause he doesn't set the prices and is an amazing guy, courteous, helpful, with unbelievable patience, Larry (service representative ) has the same qualities, you guys are really lucky cause car warranty repair prices are enough to cause a stroke, and these guys are just as sweet and professional as they could be. I could not be more happy with the way these two gentlemen handle these situations. The gentleman doing the trade-in evaluation was accompanied by Alex Oritz, the gentleman who then convinced me they could do much better than Ford. He walked with me (because I had to wait while the trade-in gig was going on) and showed me the new 2013 Elantra's on the lot, but I am one of those women who prefer a standard shift (even though I am 63) because of the control I have over speed and deceleration, etc. I told him I didn't want a red or yellow car, the trade-in was grey, that would also out, nothing in a lighter color because I am not very concientious about car washing and vacuuming because I am busy. Without being daunted by my declaration, he asked and there was a black, manual transmission, with a dark interior Elantra sitting on a back lot (was it pre-determined faith), Without being pushed into the test drive, keys were found, I was in, adjusting to 6 speeds instead of the 5 speed I currently had, and emotionally fell in love with this car. I had the maintenance issue concern but Alex informed me assured me the 2013 didn't have drive belts but "linkage" so that would never be an issue. So we were down to the price, well with the trade in, the $500. coupon (came with the recall notice), the rebates, sizeable, and the complete care in explaining the functions of the interior knobs, dials, displays and functions, the warranty, the specific answers to my many many questions, how to check my oil levels, setting up my service appointment, the professional way he handled the financing issues, his ability to guide me though this process, without pushing, prodding, or hectoring me, I bought the car. The kicker is that he then helped me empty the contents of my trade-in (ridiculously overloaded) into my new car, helped me set my radio dials (very important) and smiled through the entire process. I would recommend him without reservation, and more to the point, would buy another car from Hyundai, but particularly Alex without a second thought. He spent a prodigious amount of time explaining everything about this vehicle, he was in a word AMAZING, and I am not an easy sell. Manny Gonzalez handled the paperwork with expertise, care, and concern, explaining as he went. Buying a new car that afternoon was not, in any way my intention, but I was wasn't tricked, pushed, prodded, hectored, or harassed, I have had the car for 2+ days and am happier with the vehicle than I was when I left the lot. In honorable mention, the young man who drove the courtesy bus taking me to work and then picking me up (precisely on time) was a joy, engaging, pleasant, and wonderful. I have become a repeat customer because of the gentlemen I have dealt with but in particular Alex, what more can I say. Is there is higher compliment, I don't think so. Pamela Tristine

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Millicent

Jun 24, 2013

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Thank you Jill for employing Alex!!! My experience was the BEST!!!! I drove onto your lot and Alex confronted me. I said to him " I want that car" and he replied " no problem it's yours. At that moment I knew I was going to purchase not only 1 but 2 vehicles from your dealership. THANK YOU JILL MERRIAM!!!!!!

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Bullet21086

Jun 24, 2013

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Key Hyundai is quite fortunate to have an asset like Alex. He is the standard that every salesperson should be measured by. I wasnt planning to buy a car when I walked in, but Alex made the process easy, enjoyable and gave me a great deal on my Sonata. Also, he continued to work on my behalf after the sale to answer my questions and solve my problems. I cant say enough good things about Alex and Key Hyundai. I highly recommend them.

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MatthewSheridan

Jun 24, 2013

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Everyone i dealt with while there was extremely friendly and helpful. They promised they would put me in a brand new 2013 Hyundai Elantra and they did. The prices were good and the APR for my loan wasn't too bad. I was surprised they actually were able to help me with getting a car.

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ChrisMcMillan

Jun 20, 2013

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This was by far the best experience I've ever had when looking for or buying a car. I was helped by Bentley McCoy and I can Honestly say that he and the rest of the staff went above and beyond to help me get into a car. Instead of asking for a higher down payment Bentley worked with What I had and was able to get me into a car that I really like.

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littlejack12

Jun 19, 2013

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I honestly had a wonderful experience with Key Hyundai in Milford; my salesperson was Wayne Murray and he was wonderful, he was patient and his mannerism was A+. I also had the pleasure of meeting Carlos/Finance Manager. I was very pleased and would recommend it to my friends/family.

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Kimberly

Jun 19, 2013

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Horrible experience!!! Horrible sales people!!!! Pushy!!!! By far the worst dealership in Connecticut!!!

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Elantra54

Jun 18, 2013

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I went to Key Hyundai not wanting to buy a car just yet. I was just browsing and test driving cars in the area. The salesperson I dealt with was Bentley McCoy. He was extremely pleasant and answered all of my questions about the Hyundai Elantra that I was interested in. Along with being both professional and courteous, Bentley was also personable, and buying my Elantra was a great experience!

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prf5

Jun 16, 2013

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Superior salesmanship -- knowledgeable, helpful, willing to work with us in selecting the right car rather than trying to sell us models in inventory and features we didn't want. Superior relationship between salesman and sales manager. Sales manager let the salesman work, but stepped in when necessary, advocated on the behalf of the salesman and buyers with the general manager. Company obtained the right car by trading from a dealer 150 miles away. Salesman personally drove the car between dealerships, introduced the buyer to the car, reviewed major features, introduced buyer to the service department and business manager. This is what it means to be treated really well. Anyone who is looking for a new car and considering a Hyundai should definitely take the opportunity to learn out more about Milford Hyundai.

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vcruz421

Jun 13, 2013

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Went in for information and walked out with a car. All my questions and concerns were answered. Alex went above and beyond to make sure I walked out happy. Beyond grateful for the time he spent assisting me. I would highly recommend this dealership to others.

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BrendaMoore

Jun 3, 2013

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Richard was and is a very pleasant and funny man. He has very good customer service skills.During my phone call I was told I would be seeing a Maurice or Brian. But I have no regretsRichard Trocolla is a very good sales man.

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66nanner

Jun 3, 2013

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Alan Rudman is friendly, caring, knowledgeable and awesome! He spent the better part of his day trying to help my son achieve his dream of owning a new car. Alan was relentless in being a problem solver. After we finalized the purchase he took more time with my son to explain the features of the car. In all my years of buying cars I have never seen such a dedicated salesman. Brion Geter worked very hard to get us a good finance rate and a payment that my son could afford. Without his tireless efforts, we would not have gotten the awesome deal that we got. Manny Gonzalez finished up the paper work with us in a very friendly and professional manner. Thanks to Alan and Brion my son walked in thinking he could not afford to buy a new car and walked out with a new Sonata. Thanks guys for making it happen ! I would not hesitate to recommend Key Hyundai of Milford to my friends and family.

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michele291

Jun 1, 2013

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I had a wonderful experience obtaining a beautiful Elantra! Alan Rudman was wonderful (Great Man!) and Brion Geter worked to get me a great deal! I never imagined I'd be able to drive home in a brand new car and these men made it possible! I am truly thankful for all they did for me. Everyone I encountered at Key Hyundai was friendly and helpful! I couldn't be happier!

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jenbri3

May 31, 2013

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Very happy with our new elantra. Our salesman mark was very helpful and knowledgeable making the process very easy. carlos helped us finalize everything with all of our questions and paperwork.This was our 2nd purchase and would highly recommend this dealership to our friends.

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NanceD

May 31, 2013

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I came in not really knowing what I wanted and Sal Jr helped me find the perfect car. Eventually he pulled around a beautiful New Elantra. After the test drive I was in love. We worked out the "numbers" and Sal told me I could take it home that day! I couldn't be happier, and I will definitely be recommending Key Hyundai to my friends.

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Wijordan

May 31, 2013

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WAYNE MILLER DID AN EXCELLENT JOB OF PRESENTING ALL THE FEATURES OF THE CAR ---Hyundai Elantra limited am also very happy with the way the final price was agreed upon and we found Wayne to be very pleasant and knowledgeable.Winnie Jordan

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barnard555

May 31, 2013

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We purchased our first new Hyundai in 2005 from Key Hyundai and have had nothing but a great experience with it. When we were looking for another new vehicle it only made sense to go back to Key. When we arrived we met with Richard Trocolla who made our experience purchasing our new Tucson very enjoyable. He took the time to really find out what we wanted in a new vehicle and spent the time finding what we wanted. He was very concerned with our needs which is very rare in a salesman. I would and have already recommended both Key Hyundai and Richard to two of my relatives that are looking to purchase a new vehicle within the next few months. I look forward to purchasing my next new Hyundai from Key in the future. Happy Customer, Ron and Rita Barnard

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Ghodge

May 31, 2013

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Bentley provided me an excellent solution. I am truly thankful that he was my sales consultant. I will be proud of my Hyundai for years to come!

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Erinlovemiller

May 31, 2013

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Mike was a huge help in helping us purchase our new car. He was knowledgeable and really listened to us about what we wanted and needed. He gave us a ton of options and was very thorough in explaining everything to us, from the car features to financing. I love my new Sonata and I will definitely be recommending Mike and Key Hyundai.

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tammyd217

May 31, 2013

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great customer service! I would definetly go back to him again. the only thing is I would love to see a hyundai elantra or any other kind of hyuandai in the convertable Would buy it for sure. thankyou very much for your help I enjoy and love my new car you guys were great in helping me out thanks again and hope to see you again soon tammy deida

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Brittanydrosk

May 31, 2013

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Sal and manny made my car buying experience easy and painless. Super friendly and helpful throughout the entire process. I highly recommend key Hyundai of Milford.

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ummi

May 31, 2013

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My husband and I went just for a test drive and ended up buying a new Elantra. The salesman, Wayne Murray made it easy for us to drive away with the car we wanted. Buying a new car is always a long process, I don't care what they say, but this was not too bad and Wayne was very pleasant and easy to work with. I thought everyone in the Dealership really listened to what we wanted and there was no hard sell. Most of all, I love my new Hyundai! The only thing I would suggest is a different choice of background music. Listening to the thumping beat for 4-5 hours really gave us a headache! Other than that, I would recommend this dealership.

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johnmartus

May 30, 2013

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My first experience in purchasing a car from here was not good. the sales person Rich and manager to me were too pushie. I still bought but that was because I had good results from previous "06" sonata. Ive had an "2011" sonata for 1 mo. now and only one mech prob. has occured. Stopped up drain for AC. Because the drain stoped up and wet passengers floor area I noticed they forgot to put new mats in the car before I took possession. A sales person named Brentley got his boss Maurice to get the mats and have them installed. Brently staqyed with me while this took place. He checked on the car several times and brought it out to me when it was finnished. I would say that brentley took the bull by the hornes and went above the call of duty to make my visit today exceptional. Brentley helped in many ways that eased my tension and let me leave with a smile . THANKS BRENTLEY John Martus

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ava019

May 28, 2013

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I had been searching the internet for used cars for my daughter to give me an idea of pricing. I really wanted to stay in the under 10K range was fine with high mileage. When I looked at different dealers on the internet the prices were at least another 50% higher than what I wanted to spend. I had bought my Hyundai Sonata at Key a few years back and have always had the best experience in the service dept. My car is always washed and ready scheduled. If there is something else that needs attention they always call early in the day and usually still have the car ready on schedule. They drop me off at work. The service dept. is great and a big part of why like Key Hyundai. I decided to go to Key to make my oil change appt. so that I could look around the lot at there used cars. They did have a Toyota Carolla if front marked "Deal of the Day" which of course caught my eye. 9400 miles, 2011 and marked $16,400; it was originally marked at 19.400 - (Wow) and it was right in everyone else's price range at the 19K. This was obiviously a lot higher than I was looking at but knew the dealers only carried newer and lower mileage cars. I looked around in their used car lot when Richard Trocolla approached me. He asked what I was interested in and did not even blink when I told him a car for under 10K. Richard was not pushy, he was informative and never impatient. We did look at two other cars in the same price range as the Toyota, both very nice. Needless to say, four hours later: I had to pickup my daughter which took an hour and her insurance co., took nearly an hour because MVD's internet was down, my daughter drove home in her "brand new" car pleased as punch as they say.I am sincere when I say, I probably would have not bought a car that day, if it were not for Richard. When I started off at a 10K budget he did not write me off, when he asked me to come in about financing and I told him it wasn't necessary, he did not look at my KMart outfit and judge. Not only is he professional he is a kind and decent person who breaks the "car salesman" stereotype.When I am in the market for a new car for myself, I will return to Key Hyundai of Milford and hopefully Richard will be there to help me.

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Angiemp

May 24, 2013

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My leasing experience was wonderful! Alex was able to get us into the car we wanted at a price we could afford. Follow up visit to exchange plates, paper work was terrific. He is very helpful and knowledgable. Would highly recommend.

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brit0923

May 21, 2013

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Very friendly, easy to work with and wasn't pushy like a typical sales person! Also very knowledgable about the car I was looking at and it's features. This was my first car buying experience and he made it enjoyable!

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fverdi

May 16, 2013

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I love my new Hyundai. This is now my third new Hyundai. In 2003 Alan Rudman had sold me my first brand new vehicle it was a Hyundai Elantra. In 2006 we traded in the Elantra for a brand new 2007 Sonata which once again Alan Rudman sold to us. We have had such a wonderful experience with purchasing our vehicles with Alan. Recently we sold our Sonata and found that we missed our Hyundai very much so once again I went back to Hyundai and found Alan and traded in my mini van (not a Hyundai vehicle). I am once again a Hyundai owner and Alan sold me my brand new fully loaded Hyundai Elantra. I am so excited to be back in a Hyundai and to have a salesperson who knows my likes and needs for a vehicle. Thank you Alan Rudman for caring about my families safety and my likes.Sincerely,Felicia Verdi

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RAYOTIS

May 13, 2013

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FROM THE TIME I WENT THRU THE DOOR, MY SALESPERSON, RYAN WORKED WITH ME TOGET WHAT I WANTED IN THE WAY OF PRODUCT. HIS FOCUS ON WHAT I NEED AND THE EFFORTTHAT HE EXPENDED TO MAKE SURE THAT IT HAPPENED WAS OUTSTANDING. MAURICE MOODY THE SALES MGR. WORKED TO MAKE SURE THE DEAL WAS FAIR WHEN AN IMPASS ON THE FINAL PRICE WAS ARRIVED AT. THE FINANCE MGR. MANNY GONZALES WAS TOP DRAWER AND WORKED SMOOTHLY TO EXPEDITE THE PAPERWORK AND GOT ME A TOP FINANCE RATE. THIS IS A GOOD PLACE TO DO BUSINESS.THE PEOPLE THAT I HAVE OBSERVED ARE THE BEST.

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mauricio30

May 11, 2013

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First when I walked in the dealer, the receptionist was very nice and welcoming and she brought me to Alan Rudman the salesmen.Me and Alan talked about what I wanted and what i can afford,I drove a couple of cars and then he showed me the elantra, I drove it and I liked it. I'm happy ever since

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JeffGuttman

May 11, 2013

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This is my 3rd car that I've bought from Key Hyundai and I would highly recommend them to anyone. I especially would recommend Alan Rudman as the Salesman from whom someone should buy a car from. He doesn't push you to make a decision on the spot and from the very first time I met him I felt like I was dealing with someone from my own family and that is avery important quality in a person.

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1963SantaFe

May 10, 2013

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Your dealership was recommended by my family and friends who have purchased new and used cars at Key Hyundai and were satisfied with their purchases. I found Alan Rudman to be extremely knowledgeable about the Santa Fe features and he was able to explain them in detail so that I immediately felt comfortable driving my new car (certified used, but gloriously new to me!). Carlos Trindade was especially helpful in working with me to bring the monthly payments to a comfortable level within my budget. And Rueben Burgos was very patient and absolutely determined to resolve an issue for me. It took several tries before Rueben was finally able to create the 2nd key I needed for my car. It seems the previous owner had changed all of the locks and getting a 2nd key that worked proved to be quite a challenge. This is my first purchase at Key Hyundai, and I'm very happy with my car, and I've found all of the employees I've interacted with to be professional, courteous and really pleasant. I'm happily recommending Key Hyundai to my friends!

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Jenoliveras

May 8, 2013

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Everyone was awesome. I felt very comfortable and happy with the end results.you guys made it happen. Thank you all keep up the good work!

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lkingersky

May 6, 2013

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What can I say Alan Rudman was AWESOME! Very friendly, knowledgeable and worked with us and got us into a 2013 Elantra. Looking forward to many years of enjoyment with our new found toy. Thank you all at Key Hyundai of Milford!

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Thank You!!!

Apr 30, 2013

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I had credit issues in the past, and other dealerships either couldn't help me or didn't want to try. Mike and the caring staff at Key worked so hard to help me, and needless to say I love my new car. I would recommend anyone and everyone to Key Hyundai-thank you so much.

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KenCiaburri

Apr 30, 2013

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Sal was great, he got me in quick and pointed me out to exactly what I needed. he was very knowledgeable and gave me a great deal. and the finance manager made it very easy for me. Highly recommend going here

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lizgilleski

Apr 30, 2013

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Positive: The knowledge care & help were outstanding. The dedication to the customer while in the dealership is amazing.Negative: Time working on this was much more lengthy than needed to be.

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wdardine

Apr 29, 2013

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My husband & I just purchased a 2013 Hyundai Elantra yesterday at Key Hyundai of Milford, and it was far and away the best experience we have ever had at any car dealership. Ever. We had made an appointment and there was no wait time at all before we met Maurice Moody, who offered us water/coffee, then sat down and asked a few questions about what we wanted out of a car purchase. He then introduced us to Sal Jr., our salesperson, who, after offering us water/coffee, had a few more in-depth questions. After filling out some paperwork, the Maurice/Sal team found us the PERFECT car, based solely on my requirements of "not too expensive and a stick shift". We took a test drive, and were pretty much approved for financing by the time we had actually accepted some water and coffee. The finance manager, Carlos, was very courteous and efficient, and we were able to take home our new car.During the whole experience, the entire team was professional, low-pressure, and responsive. When I say they found me the perfect car for my needs, I mean it is gorgeous, and apparently had literally just arrived on the truck. When I found out during the final walk-through with Sal Jr. that it would stream music from my iPhone, I was ecstatic. Moreover, this is the very first time in over 20 years of buying new cars that I didn't walk away with a feeling of nausea from having just signed a multi-year payment deal. I would recommend this dealership to anyone I know interested in purchasing a new car, and moreover plan to return there myself when I'm ready to buy another one. Thanks to everyone for a great experience!

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jackbobtom

Apr 22, 2013

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I was very impressed with the experience overall. Janet directed me to Alan who took us on test drives and proved his incredible product knowledge. He made suggestions, but didn't push us to any decision. He was laid back and friendly. I'll be sure to recommend him to other friends and family members.

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audioworks

Apr 22, 2013

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My family has purchased several vehicles from Key and have worked with Alan Rudman for each one. Alan has made our purchases easy and we feel that we have always gotten a good price and quality customer service. A Hyundai is the same car anywhere but the dealership, the salesperson and how they work with you after the purchase is what makes the car buying experience enjoyable. Key Hyundai of Milford exceeds our expectations each time which is why we continue to go there for our vehicles.

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timmerman1129

Apr 22, 2013

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Charles had only been working at Key Hyundai for about two weeks so I was a little nervous dealing with him but I always give people a chance and he proved to be very helpful and friendly, which is why I always use Key Hyundai of Milford, CT. Charles found THEE PERFECT used car for my boyfriend, who is disabled, an he fell in love with the Dodge Caravan that Charles found for us. I am thankful that they made my boyfriend so happy. But I KNEW they would. I have been dealing with Key Hyundaif of Milford since 2004 and have bought two (now three) vehicles from them and will definitely go back in four years when my Sonata is paid off for my next car. I told Charles he better be there when I come back in four years. I think he will have a very good career there.

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dubbie

Apr 21, 2013

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I gave an outstanding rating because my experience was absolutely outstanding!!! Alan Rudman was my salesman,and from the minute I methim I knew we had come to the right dealership. He made my husband and I feel so comfortable, and he listened to what I wanted in a car. He was able to work out an amazing deal for me, and I was able to drive my new Accent home that day!!! Alan treated us so kindly and he is a true asset to the dealership. I give his customer service an A+++++++++++++. I would most definitely recommend Alan as the best car salesman I have ever had the pleasure to do business with. Carlos, the Finance Manger was also wonderful to deal with. He was such a gentleman and his customer service was terrific.My experience at Key Hyundai was the very best I have ever had!!!!!!

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frannieriv

Apr 20, 2013

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I needed a new car because my lease was coming due in April. When i came in Kevin greeted me instantly with a smile. He turned a nightmare into a dream come true! After being denied by almost every bank he promised he'd get me into a new vehicle for me and my little princess. He got me a fantastic deal with his hard work. He is an angel from heaven. Any company would be LUCKY to have a salesman with so much knowledge and determination. I am in a newer safer car with my daughter and we couldnt be happier.

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amarra

Apr 18, 2013

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Working with Bentley was truly a pleasure ; he did everything he could to get me the car I wanted within my price range. I did not feel pressured to sign or like I was being set up to fail. I drove home the same night in my New 2013 Elantra. I would recommend this dealer to everyone.

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snwbaby4

Apr 10, 2013

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I would really like to thank Alex, for everything that he did to help us in the purchase of our new Santa Fe. He really went above and beyond to make sure that we were able to get the car that we wanted, he listened to all our questions and calmed my nerves, when we thought that it would not be possible to buy the car that we really wanted. But thanks to Alex, we were able to get the car that we wanted and more, I would never go anywhere else to buy a vechile. Thank You Alex, you are an exceptional Salesmen, and we really appreciate what you did for us.Sincerely,Rob & Jaime Miller

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momov3boys

Apr 10, 2013

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Alex was kind, patient, informative, and honest. I had a wonderful overall experience and would recommend this dealership to anyone. Alex made my experience nothing short of positive.

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chetp55

Apr 7, 2013

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Went to dealership on 3/26/13 with my wife to buy her a new Tuscon. I was there the week before and their original price was too high. Maurice at that time told me to come back and he would do better. When we went back, Maurice hit us with the same price as the previous week. I should have have followed my instincts and left at that point, but Maurice was very persistent in dealing. After several hours we finally agreed on a price and I bought the vehicle. It was after 9 PM when we left.The next day I called and asked about the window sticker that is usually in the glove box and they told me that it probably was thrown out. They said they could me the invoice which I said would suffice. I also e-mailed my salesman Brian Noel telling him that when checking the car over I found the tires to be over inflated by 7 pounds and the washer fluid was low. I also told him that there were scuff marks on the driver door panel that I can't get off. The next day Maurice called and stated that he understood there were some problems with the car and when I called him back he said to come in and he will have it buffed out. Now I don't know how plastic could be buffed without damaging it but I guess we'll find out. He had nothing to say about the tires or washer fluid being low.As if this weren't aggravating enough I entered my VIN number into Carfax where I keep records of all my vehicles. When I did I found that a tire had been repaired before I purchased the car. I was never made aware of this. When I checked the tires I found the right rear tire had two plugs right next to each other, so that must have been one heck of a hole. I called to speak with either my salesman Brian or Maurice but both were off. I was assured one of them would call me in the morning. I never got a call and waited all day. I finally sent an e-mail to Brian on which he never answered. Another day went by and still no call. My wife who is just as upset as I am after spending this kind of money on a car wrote an e-mail to Jillcaresatkeycars.com, but as of yet we got not answer. I guess the e-mail address should be jillDON'Tcare. My family has bought 9 Hyundai's from this dealership and never had these kind of issues. If I had a complaint, it was always taken care of. But that was when Larry Mirriam ran the company. I was always treated as a loyal customer.I guess I should have done some research before going to Key this time, as other than this site they have many bad reviews. I will be having my tire checked at an independent tire dealer to see if the safety of the tire is compromised with two plugs next to each other, and will write Hyundai about this. My son who is mechanic says that two pugs like that is illegal as it will cause the tire to blow out.I have bought my last car from Key and will be sure to let everyone know about my experience. There's plenty of other Hyundai dealers to go to but I thought I was a loyal customer to Key. I guess I was wrong! 4/8/13 I was contacted by Sal regarding the issues I had and he was very responsive and understanding. Sal agreed that a new car should have a new tire snd he is going to replace it. He also was very apologetic for the hassles we had and will do what's necessary to make us happy. I see now that Jill does care and lives up to her slogan "dealer for the people". it looks like everything is working out right and my faith in Key has been restored. I guess it's like anything else, it all depends on who you deal with. Thank you Sal.

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imabrit

Apr 5, 2013

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ryan is a very able and knowledgeable. and is attentive to what YOU want key hyundai in general is one of the dealerships around i was`nt pressured at anytime which i feel is very very important. it was only soured by one thing. it may seem small or maybe petty but my sonata hybrid does not have a spare tyre only a tyre mobility kit which consists of a way of putting air in my tyre again it may seem petty but i like the idea and comfort of a spare tyre. i was given an explanation which on the face of it seem`s reasonable. but not to me. but again i will and would reccomend key hyundai and ryan in particular i love my car i got what i wanted at a price that was kind of reasonable.

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vbw

Apr 1, 2013

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Warm and friendly atmosphere . i would recommend this dealer to friends and relatives. Kind and helpful reception on initial phone inquiry and continues throughout x

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Kevin and Kathy

Apr 1, 2013

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The customer service at Key Hyundai is always top notch. Mike did a great job, as well as Maurice and Chad in getting me a great deal. They all stayed late to deliver me my new car- Thanks again!

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C.G.

Apr 1, 2013

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We have always bought our vehicles from Key. We were looking to downsize and Mike was pleasant, professional, and a tremendous help. We love our new Sonata!!!

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hmillenia

Apr 1, 2013

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My experience at Key was, as usual, a great one. Recently we drove our fourth Hyundai home, this time around we chose to lease. The customer service as Key is excellent and Ryan Olphonce has the patience of a Saint. I am a hard customer to please but he did a very good job as he perservered along. I took up plenty of his valuable time with my indecisivenss but he maintained his professionalism at all times and did not give up on trying to get me what I was looking for. I will definately refer co-workers, family and friends to Key, in particular Ryan because if he can deal with me-he can deal with anyone. Great job Ryan and again, thank you! The rating of 5's across the board except for the 4 in pricing has to do with the manger and some type of miscommunicaiton during our deal process and finalization-has absolutely nothing to do with Ryan or the rest of staff or operation. Rosa, Maurice and Jasmine

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JennyG59

Apr 1, 2013

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I had such a great experience with Ryan and the team at Key Hyundai! From the minute I got there and was greeted, I knew I was in the right place! Ryan did an excellent job helping me with EXACTLY what I needed! I will definitely be going back to purchase my next car!!

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kenswct

Mar 26, 2013

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I came in with Terrible Credit Score. I was in to Benefit of the doubt that I would Qualify for the Car. Alan have been asking the questions and explained my history. Alan have asked Carlo about my Situation and told me they have the programs for it but need to check my Credit History. I never liked the feeling the rejections. However Carlo Checked it and turned out to be 2 thumb up. I was glad that I could get car. I have asked for smaller car and turned out the SUV was available. I always wanted to own one. Finally, Have one. I gave all the Proper Paperwork of what the guys requested. Thanks to Alan and Carlo for making this as smooth transition. I rated these 2 gentleman Top Notched / 5 Stars.

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jingles51

Mar 26, 2013

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I gave the ratings because of Wayne Murray. He is an exceptional salesman. He walked me through every step and he was very knowledgeable and passionate about what he does. He called to check up on me to see if I everything was alright with me and my new car and to let me know if I ever needed help with something about the car, just to give him a call. I would definately recommend him to my friends. The only one complaint I have it that I was not told the entire cost of the purchase before I signed the papers. The finance manager did not explained it to me and I was very surprised at the final cost and when I mentioned that I was not expecting that much, he just shrugged it off. He was just like a robot signing the papers and then pushing them to me for my signature. I think that process could have been more personal. Overall, I am very happy with my car.

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jenicefoster

Mar 22, 2013

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I dont have the words to express how dedicated this sales person is with making sure your customers are taking care of in everyway . I came in yesterday to ask questions about a trade in and such . And I was given the oppirtunity to get into a great 2013 hyundai sonata which I must say is a great car. He was very helpful explain everything to me and even went over ther features of the car and showed me how to use them. I must say he has the skills of a true sales person and is on top of his game. I just want to tell you I am thankful that he was my sales person and put a huge smile on my face. I love hyundai of milford and will never chose any other dealership. This is my second hyundai car ive purchased and im in love.

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heather453

Mar 22, 2013

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Very friendly dealership. They worked with me to get the car that I wanted at the right price. I had a previously bad experience there this time the customer service was great.

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Jess2389

Mar 20, 2013

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I had a great experience and they really work with you when it comes to what kind of car you want and the budget that you want to spend

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newcar2013ness

Mar 19, 2013

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Everyone at this car dealership was very professional, friedly and helpful...especially the sales man who helped me Kevin Reyes. I bought a brand new Hyundai and love it...thanks to Kevin Reyes!

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yolandaddavila

Mar 19, 2013

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As I first time buyer, I had no idea what to expect. Alex had worked with me and helped me purchase a car that I was happy with.

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juju919

Mar 18, 2013

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Alex Ortiz worked really hard to get me the best deal and right financing. I love my newe 2013 Elentra!!Overall a very good experience. Would highly recommend this dealership to my friends and co-workers.

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ominick2

Mar 15, 2013

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My first stop looking for a car was at a Subaru dealer. Being I had driven a Subaru for the past eight years, I thought I might want another Subaru. Unfortunately the trade-in for my Subaru wasway below the blue book value and the sales person made no attempt to better the deal. I was disappointed and left there. Being I had some time, I decided to stop at the Hyundai Dealershipin Milford, just to check things out. I was pleasantly surprised. My experience at Hyundai was amazing. I was lucky to have been helped by Kevin who is an excellent sales representative and I will highly recommend him. He was friendly, courteousand helped me in every way he could to get me the vehicle I was looking for. I am very happy with my new Hyundai Elantra and look forward to seeing the dealership when I get my oil changed.Thank you again for making this a pleasant experience!!Sincerely,Katharina

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MECOOPER664

Mar 11, 2013

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HELLO THERE, AS YOU KNOW BY NOW IT IS VERY IMPORTANT THAT IF YOU HAVE TO SEND YOUR HARD EARN DOLLARS IT IS VERY WISE TO SEND IT WISELY. IF YOU HAVE THE ABILITY OF A CAR DEALER PERSON THAT YOU CAN HAVE POSITIVE FEELING OF AND FOR IS GREAT. MR. KEVIN REYES IS THAT KIND OF PERSON THAT I JUDGE TO BE TRUE, RIGHT, INFORMED, RESPECTFUL AND EXHIBITS COMMON SENSE. IF IS A HONOR AND A PRIVILEGE TO KNOW MR, REYES AS A DOWN TO EARTH INDIVIDUAL. I AM LOOKING FORWARD TO DO FUTURE BUYING FROM AND HYUNDAI AND WILL RECOMMEND HIM TO OTHER.....THANK YOU.......P.E.A.C.E.

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flanz

Mar 10, 2013

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Ryan was very caring and helpful, Carlos really made us feel he was not just out to sell a car but to make sure we were taken care of and not taken advantage of in our difficult situation. I would absolutely recommend these two to any prospective car buyer.

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tabbymoma

Mar 9, 2013

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My husband and I went in with a 98 Linc Cont with a blown transmission and we rec'd $1000 for trade and I drove out with a beautiful luxary vehicle - used. We had very little for money down and couldn't do much for a monthly payment, being a family of four. I feel VERY comfy putting my 3 and 4 yr old boys in this car as far as for safety. Sal Jr. was very pleasant and easy to work with, and he worked with us to get us in an affordable, safe, and beautiful car. Thanks to all at Key Hyundai! I left the dealership feeling "What a great place to work! Everyone was positive, nice, and professional!" Please keep up the good work Sal Jr. and everyone there! Brandy Nicole and Donald Moore

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Setina

Mar 8, 2013

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Great customer service !! Alex Ortiz worked hard to get us the best deal and right financing.Overall a very good experience !! Would recommend to my friends and co-workers.

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dell7962

Mar 8, 2013

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my car was totaled, and alan was wonderful. He was polite and caring and made us comfortable. i left there in a nehwer car than i had before,even though my credit wasn't as good as last time. he made my whole buying experience much easier for me. i will always recommend him and this dealership to everyone.. thank you alan and everyone.. patty dellinger

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Angie66

Mar 3, 2013

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Amazing experience from sales person ( sal jr. ) to finance department. Service was professional, polite and efficient. I think I got a great car at a great price, can not ask for more!!

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Cheryl Lynn 63

Mar 1, 2013

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Had a great car buying experience at Key Hyuandi of Milford. We had the pleasure of working with Alan Rudman he made our buying experience very pleasant. Would highly recommend this dealership and Alan Rudman. Jack an Cheryl Messina

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rbrancadoro

Feb 28, 2013

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Was very satisfied with the transaction. Just a few clitches which I hope can be taken care of tomorrow. Lose tail light drivers side and the horn alarm beeps everytime I unlock the car to enter it.

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pmj18

Feb 28, 2013

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Wonderful dealership! We had a great car buying experience at Key Hyundai of Milford. The staff, especially our salesperson, Wayne Murray, was very informative and quite friendly! I would definitely recommend this dealership to my family and friends.

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ed2013

Feb 22, 2013

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Eric was a very helpful sales consultant. He explained every detail of the vehicle I was interested in. He was very friendly, courteous, and knowledgeable. Ed helped me with the finance contract and explained everything in detail. This was a very pleasant experience in purchasing the vehicle I wanted.

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natii678

Feb 22, 2013

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Kevin made the entire car buying process such an easy and wonderful experience. He was very knowledgeable about the cars available. I feel that he really listened to my needs and put me into the perfect car! He was attentive, informative and flexible. He surpassed any expectation I had of a car salesman.

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stephieb84

Feb 20, 2013

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I had gone to at least six other dealerships prior to this one (including a differant huyndai dealership) and planned to stop at a few more. But i'm glad this became my final stop. Was very pleased with my overall service. The entire staff was pleasant to work; they were helpful, friendly and I felt went to all lengths to help me get into a new car. I felt likeeach person i dealt with took the time to explain everything fully to me and make my car buying experience pleasurable. Overall very happy with my car and my experience. I have recommend this dealership as well as Alex and Alan to friends and family, and will continue to do so.

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HarryMolyneux

Feb 16, 2013

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Been with this dealership for over 10yrs they do a first rate job with sales and service. My wife is very happy with her new Santa Fe.

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abbeyrue

Feb 15, 2013

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My visit to Key Hyundai in Milford was a very enjoyable one. From the moment we entered the building, everyone was very friendly and accommodating. Our salesperson, Alex Ortiz, was knowledgeable, polite and friendly. He explained everything about the Tucson, went for a test drive and then proceeded to seal the deal in a great manner. Our dealings with Carlos were also very enjoyable. He was very efficient and explained everything well. Mr. Ortiz has called a couple of times asking if everything is okay with the car and can he be of any assistance to us. I certainly would have written this sooner, however, we had some family emergencies that needed to be tended to. However, we certainly would recommend Key Hyundai, and Alex Ortiz to family and friends and would return to Key Hyundai in the future.Frank and Marilyn Erff

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balloons

Feb 8, 2013

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Alan Rudman was a great help as I purchased my first vehicle. He helped me get the car that I wanted and talked me through every step of the way! He even threw some colorful balloons in my car and had a "I love MY HYUNDAI" t-shirt for me. Thanks for a great experience! Love the car!

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priti1985

Feb 8, 2013

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Ryan Olphonce was very helpful and patient, he worked extra hard to get us the best possible deal for the car we wanted. He is very friendly and trustworthy, we went to the dealership not expecting much to come out of it but ended up leaving with a brand new car in just one day all because of his hard work and commitment.

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caraxt

Feb 7, 2013

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I am extremely pleased with my experience at Key. I had a few difficulties to work through in order to purchase a new car and the dealership was more than willing to help me and to offer help along the way. I am extremely grateful for all of the help.

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CATHYG17

Feb 6, 2013

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Ant was awesome to work with! He gave me exactly what I was looking for, no games like some of the other dealers I worked with. I got the car brand new about 6 months ago and I still love it!

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chol74

Feb 5, 2013

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I worked with Alan Rudman during my visit to the dealership. This was my second Hyundai purchase. Alan was very friendly and personable and made my experience a great one. He was very patient and I never once felt rushed or pressured. He even called me the next day to see how things were going with my new car. He is a great asset to the Hyundai team.

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westfield28

Feb 4, 2013

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My sales experience was friendly and honest. It was not high pressure, but more high information. Alex was very educated about his product line and was genuinely pleased to help me get out of my OLD car into a brand new Hyundai Elantra. What a nice sales experience! Thank you Key Hyundai of Milford.

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seaglass730

Jan 31, 2013

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My experience at Key Hyundai was excellent. Alex, my salesperson was friendly and very thourough describing to me and my son the Elentra I was interested in. Alex answered all my questions, sometimes more than once as this was a big purchase for me and I went through the visit slowly. Alex let me take all the time I needed and was very helpful with information regarding the car, financing and maintenance. Alex called to see how I was doing after my purchase with the car and I would not hesitate to call him as I feel he truly would want me too with any questions.

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Gav1004

Jan 31, 2013

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Very Friendly, patient and helpful. Alex was a great helpin getting me into my car. He took the time to go through my needs and found the perfect car for me. I truly appreciateall his help and am happy with my car.

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Labdrac

Jan 31, 2013

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This is my 2nd Hyundai, Alan Rudman sold me both. He makes us feel like family, we trust him and adore him. I couldn't believe it when I drove by and saw him in the Milford Hyundai Lot. I wanted to start looking again. I knew I would buy from Alan when I saw him in Milford. He was in Bpt. When I bought my first Hyundai. Alan is very kind and let us know everything we needed to get me into my Santa Fe, which I am enjoying. He sat in the car with me and showed me all the features. He knows I will be looking for a used car for my 17 yr old son. I will buy a car from Alan again without any doubts that me and my family will be treated fairly and with great kindness and caring from Mr. Alan Rudman. Thanks, Wendy Cullen

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barbara.hurley.92

Jan 29, 2013

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I was very impressed with the staff at Key Hyundai of Milford. Janet, Carlos and Alan were very informative and professional. Alan took his time in answering my many questions...never once made me feel rushed. He explained everything about my new Hyundai to me and went beyond anything that I could have imagined. I will recommend Key Hyundai of Milford to anyone that I know that might be looking to purchase a vehicle. Keep the good work up...thank you

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Jennie08

Jan 29, 2013

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I have purchased 3 vehicles from Alan this last 1 was new which i have never owned.Alan was so patient in showing me how to work everything.It took him several tries till i got it.i really appreciated everything he did.Thanks again Alan.I am extremely happy with my car.Jennie Gorlo

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psucec

Jan 28, 2013

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Wife was looking to lease a vehicle, our sales associate Kevin asked detailed questions to help her make the best fit for her needs. After a test drive, Kevin worked to get us the best possible deal on the car. Our experience lead me to the decision to trade in my current vehicle and get a new one. Once again we worked exclusively with Kevin. Kevin was a no pressure salesman who wanted to make sure we got in the right vehicle.Kevin and the Key Hyundai staff have gone to lengths to make sure any questions or concerns we had were addressed during the sales process and even post sales. We highly recommend working with Kevin on your needs at Key Hyundai.

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Pdinicola

Jan 28, 2013

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Had a good experience, didn't feel pressured to buy, they helped me with obtaining the payment I wanted to make. Afterwards they sent me a very tasty box of cookies! I would buy another car and recommend ppl to Key hyundai.

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jediarchives1138

Jan 23, 2013

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This is my first time buying a new car. I was very skeptical at first because I have never bought a car and I've always heard horror stories. After going to other dealers I felt like I was being taken advantage of and the numbers didn't add up. Eventually I came to Hyundai and Wayne (the Salesman) and Manny (the Finance Manager) helped me greatly. Wayne helped me find the exact car I wanted and showed me all the features in and out. He answered all my questions no matter how trivial and despite exhaustive interrogating by me, Wayne remained calm and caring of my questions and concerns. Manny was very helpful in breaking down the numbers so that they made sense and did add up. I did not feel like I was being taken advantage of or smooth talked. I was very satisfied with every level of service provided by these two men at Hyundai and would highly recommend doing business with them. Thank you Gentlemen for all of your help!

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Diana Simington

Jan 20, 2013

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I went in feeling anxious. Maurice understood this and put my needs first. He couldn't have been more helpful! He was concerned about my well being and my needs! He was pleasant, friendly and talking with him made me more comfortable about the entire process!

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vicfig

Jan 16, 2013

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The only sticking point to the actual sale was that the agreed upon payment was different when I went over paperwork with the Finance Manager. The Finance Manager gave me an option of a monthly payment for 72 months (which would have added over $2,000 to the price of the car or a payment option for 60 months (which would have added over $4,000 to the final cost of the car). The final payment derived at ended up being only 77 cents greater than the agreed upon monthly payment after I showed the Finance Manager that the salesman had written the agreed upon price on a blank purchase order form.

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Kimmie1

Jan 11, 2013

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I went to Key just to price Elantras but ended up buying my car there. Kevin Reyes was so helpful and made buying a car as painless as possible. I would recommend to family and friends to go to Key Hyundai to buy a car. A week after I bought my car I received a nice surprise at my house, a box of awesome chocolate chip cookies and a wonderful thank you card. I'm sold--this is a dealership for the people!

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CSN

Jan 7, 2013

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First let me say that I hate buying new cars! This dealer has made me not hate the process!Rochelle is wonderful. Rochelle is the person I dealt with on the internet. Rochelle even came out to meet me once I arrived and walked around with me until Wayne was ready to take me for a test drive.I took a test drive and bought my second Hyundai product! I owned a Santa Fe for 11 years. This time I purchased a Tuscan. Wayne, my salesman was very helpful and knowledgeable about the cars. Wayne made sure that I knew every inch of that car before driving away. Wayne also made me feel that if I ever have any problems to call him as he would always be there in the background to make sure that I do "Drive worry free". It was a pleasure working with this dealership.

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embroideryworld

Jan 7, 2013

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wayne made my experience great,his professionalism and knowledge was at the top.I will reccomend wayne and Key Hyundai to all my friends and family.

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rcrocco

Jan 5, 2013

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Great experience and fabulous salesperson. Maurice kept working to get the best car and the best deal to fit my personal needs and my financial parameters. There was a point in the negotiations when I thought the car i wanted was too far out of reach, but Maurice made it happen. He made me feel comfortable, and I like to feel comfortable. The whole process was smooth and painless(and trust me, I've been through many painful car buying sessions in my time).

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jeandorfeuille

Jan 5, 2013

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Alan was friendlly and very professional.He went to the extra mile to help me get thecar.Alan is the greatest and best Salesman I ever known in my buying car history.If there was a car salesman AWARD,I will recommend HIM without Hesitation.I will advise anyone looking for a car to go to Key Hyundai of Milford and Ask for AlanRudman.Alan,my friend I will never finish to Thank you,Keep up the good work

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Jasongooley

Jan 1, 2013

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Thanks Alex Ortiz for getting us setup in our new Santa Fe. We greatly appreciate all the assistance and professionalism while we made the big decision to lease a new vehicle. Ask for him. We love our 2013 Santa Fe - Happy Holidays The Gooleys

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gmiiler2560

Dec 31, 2012

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Because every one was very helpfull. I had a great experience with every one. I will recommend. This dealership to friends and family ,it was a pleasure doing business. With key Hyundai. Of Milford.

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Christos

Dec 31, 2012

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Randolfo was very helpful in getting me the car I wanted, was very helpful in getting the pricing I wanted, and was overall very knowledgeable about the Santa Fe.

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raymondweston

Dec 30, 2012

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Thank You Matt Louis for exceptional service you provided you and your finance dept. worked hard to achieve the goal of getting me approved for the car.The information you provided to me and the amount of time you took to spend with me on the 2103 Sonata was first class. I would recommend Matt and Key Hyundai if your interested in a Hyundai. Thank you again.

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Mr. Cooper 09

Dec 30, 2012

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Overall an excellent experience buying a new Santa Fe. Everyone we worked with was very friendly and professional, Alex was very knowledgeable and made this a very easy process as we were able to drive the car home the same day. I would highly recommend both Alex and Key Hyundai.

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lhayes5642

Dec 28, 2012

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My husband and I went to have my Elentra repaired and left with a 2010 Santa Fe.The sales person was very friendly and helpful. She took time and I do mean time with us, because I only wanted to get my car taken care of. She showed us various cars, explained the reasons why we should trade our car in, the benefits of getting a newer car. She was very good at her job, pleasent,polite and very people friendly. I would send all my friends and associates to see her at Key Hyundai.

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koellmer

Dec 22, 2012

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did good job on the sale and going over the car and when the mile to get me in the car it was a good time there

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vmvelez127

Dec 17, 2012

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It is of no surprise that I continue to return to Key Hyundai of Milford. The level of enthusiasm and curtesy response that has always been afforded to me, as a customer, is greatly appreciated. Manny Gonzales, Chad Garmakani and Alex Ortiz were exceptionally attentive and provided me with the highest level of service. These gentlemen, made sure that I was given every opportunity to review my chooses and clarified any concerns regarding my, third purchase. Thank you very much and look forward to returning back in the near future. Sincerely,Victor M. Velez

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keona

Dec 11, 2012

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Mike was awesome,he went the distance to make me happy and get me exactly what I wanted and was looking for,I would and have recommended Hyundai to friends,and will continue to use Hyundai as my #1 choice

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mynewhyundai

Dec 9, 2012

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I really appreciate the professionalism and patience that I received during my car purchase. Even after the purcase of my new car, I have received curtious and informative information when I call to ask questions, through emails, and letters in the mail. Also the cookies and note, as an additional thank you, was unexpected and very thoughtful. I highly recommend Hyundai of Milford to my family and friends!

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slutheran

Dec 7, 2012

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Although I have owned several cars before, this was the first brand new car I had ever bought. Thank goodness for Alan Rudman at Key Hyundai in Milford. He was fabulous! After buying my car, he even got in and reviewed what all the buttons were with me. If I had to recommend anyone to this dealership, I would say.. go see Alan! I am so happy with my new car.

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matt&lisaknowlton

Dec 7, 2012

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My wife an I have been thinking of buying a new car. so we had decided to go see what Key Hyundai had for cars.Not having bought a new car in quite a few years.We met with Nelda dandridge and what a pleasant buying experience it was. She was so very pleasent and helpful she made the whole experience of buying a new car very easy she answered every question we had and so now we a driving a nicer newer car Thank you ever so much Nelda

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Juana0108

Dec 6, 2012

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Very low key. That was a nice surprise! No request was too wacky. I even asked to take a third test drive to see if I would be comfortable parking my new Santa Fe in my garage. (I had previously only driven sports cars or sedans and I was nervous about driving a bigger vehicle.)Maurice handled it all with a calm demeanor.

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MVP2216

Dec 4, 2012

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Having known Alan for years and being a loyal Hyundai owner I was happy to see a familiar face still at Key Hyundai of Milford. From the moment I walked through the door to the next day when I drove off the lot in my brand new 2013 Hyundai Elantra, Alan was phenomenal. He went above and beyond for my family and I, and for that I will always be grateful. It wasn't hard to tell Alan takes great pride in his work, is very skillful in overcoming client objections and understands the latitude to ensure customer satisfaction. He had a natural rapport with my husband and I and communicated very well. His ability to relate with people and make them and their decisions feel valued is another reason why our experience with Alan went so well. Needless to say but my kids also absolutely loved him, he was a pleasure to work with in all aspects. I couldn't have asked for a better salesman. Anyone needing to buy a car, please go see Alan Rudman.

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Devhoc4

Dec 4, 2012

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I visited every dealership near Milford and no one came close to the service I got from Eric at hyundai. He helped me find the exact car that I wanted. I could not have been happier. (Kcco)

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lgoetz224

Dec 3, 2012

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I cannot say enough words of praise for this dealership with a focus on my Sales Consultant, Alex Ortiz. My mother and I walked into Key Hyundai in Milford only wanting to inquire about purchasing my first new vehicle. Well, I left with a brand new AND AFFORDABLE 2013 Elantra. Alex was able to get us to a number that I was comfortable with. His friendliness was unlike anything I thought purchasing a car would be. He made this experience not threatening for two women, something I thought would happen at a car dealership. We laughed and smiled throughout the whole experience. I am overly satisfied with this dealership and my new purchase! I will recommend this dealership to everyone I can, especially to go see Alex I think he is a very valuable employee at this dealership. The over all experience was absolutely great and I FOR ONCE look forward to going in and having my car serviced to see all of the guys soon!

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jameshall

Nov 30, 2012

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Meeting Matt immediately put my wife and me at ease. He was informative and professional,with excellent product knowledge, and his diligent pursuit of customer satisfaction made this buying experience more enjoyable than I had expected. I would not hesitate to recommend him to anyone of my friends who needs a car. In fact, my wife's Hyundai is ready to be replaced, and we will contact Matt again when the time is right.James W. HallPastor of Pastoral CareVertical ChurchWest Haven, Ct. 06516

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Louise Weaver

Nov 30, 2012

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We visited the dealership twice before making a purchase with Wayne. He was very knowledgeable and explained everything in detail more than once. We had not bought a new car in about 11 years and had a very satisfying experience with Wayne and this dealership.

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jeff.fincher.754

Nov 28, 2012

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I went into Key Hyundai hoping to find good help and I got just that. People who were willing to work with me to give me the best deal possible on a quality vehicle. They took the time needed to give me the most help and didn't just rush through the sale without explaining the necessary details.

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jenno448

Nov 27, 2012

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I spent time researching dealerships before making the decision to purchase a car from Key Hyundai (Milford) and they did not disappoint! From the minute I stepped into Key, I felt welcomed. I was introduced to Alan who I can honestly say, is the best car salesman I have had the pleasure to work with during a car purchase. He was thorough, knowledgeable, friendly and HONEST! After listening to what I was looking for he pulled out a 2012 Certified Hyundai Sonata for a test drive. I sat in the car and knew Alan had chosen the perfect car to meet my needs! Alan introduced to be Anthony so the financing could begin. Anthony was courteous and explained all of the details of the down payment, my trade and discussed where my comfort level was for a payment. Anthony & Alan introduced me to Ron who was also working on the financing deal. I left the dealership feeling comfortable that these men were working to get me the best deal. Alan followed up with on Saturday & Sunday and we set up the pick for Monday evening. Alan took care of contacting my insurance company and even arranged to have them call me at work to take care of transferring my insurance. I pulled into the dealership on Monday night and was greeted by Alan....I don't know who was smiling more...me or him!! He took me out to the car and went over each of the features of the car and made sure that I knew how to use them. He even set up my phone with the bluetooth!! We went inside and I met Carlos who went over the finance paperwork with me. He made the paperwork as painless as possible! Both Ron & Anthony took the time to come over and congratulate on my purchase and thank me for my business. It is those personal touches that made purchasing my 2012 Hyundai Sonata at Key Hyundai a GREAT one! I would highly recommend the Key Hyundai - Milford team to anyone looking to purchase a car....friendly, knowledgeable & courteous!!

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Lew08002

Nov 26, 2012

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Mike Ocone did a great job helping me lease my sonata 2.0t. He made sure I got exactly what I wanted, for the right price and went above and beyond to get me exactly what I wanted. I was extremely happy and will definitely recommend him and the dealership to other perspective customers.

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helenacadd

Nov 26, 2012

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I recommand this dealership. Sal was a great deal of help. He was very helpful and friendly. He seemed very knowledge. Him and this dealership was very helpful to my needs. Sal did everything he could to get me my car in the time frame I need. Thank you Sal and thank you Key Hyundai.

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vicdoogan

Nov 26, 2012

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Sal was very helpful and friendly! It's not often that you interact with a car salesman that doesn't make you feel pressured and stupid, and Sal explained everything I needed to know and made me very relaxed. I'm recommending him (and Key Hundai) to all my friends.

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elantrafirst

Nov 22, 2012

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This was my first time at Key, and I found everyone to be very friendly,Alan made buying a car less stressful for me. He was very courteous, and knowledgeable.I will recommend him to anyone looking for a Hyundai.Thanks again, AlanCarol Voytek

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rodonnell54

Nov 20, 2012

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Buying a new car from Key Hyundai was a pleasant, non-stressful experience. You are greeted by no less than three employees who are all willing to help you. The showroom was bustling with potential buyers the three times I visited the dealership. My sales associate, Alex Ortiz, was very professional and friendly. I felt that I had a good connection with him right from the start. I started looking for a new car in the Summer of 2012. Alex immediately asked what my buying parameters were, type of car and price, and started outlining some of the possibilities. I realized that I needed to wait to put together a bigger down-payment. Alex called me about 3 months after my initial visit and asked me to come in again to take advantage of some dealer incentives. As a result of Alex's persistence, I am now the proud owner of a 2013 Sonata. I absolutely love the car! He is a very good salesman in that he connects to his buyers and in his own words, doesn't make a pest of himself. He knew I would be looking to buy a car by the end of this year and followed up with me. He is a very good person, very believable and works with the buyer's parameters to come up with a win/win experience. I would highly recommend Alex Ortiz and Key Hyundai to all of my family and friends.

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TJ Casey

Nov 19, 2012

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I was looking for a Hybrid. KeyHyundai had three Sonata Hybrid 2012s on their lot to consider. "Dealer for the people" drew me to KeyHyundai of Milford. From the Showroom greeter, my very attentive sales consultant Wayne Murray, and Manny from finance the car buying experience was warm,friendly and professional. The Sonata Hybrid 2012, is a great mix of style, technology and Green!

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dlarock001

Nov 18, 2012

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Everyone that we encountered that day was very friendly and helpful. They went out of there way to get as close as they can to what we were willing to spend for a new car.

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jpouncie

Nov 17, 2012

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i ENJOYED MY EXPERIENCE WITH THIS DEALERSHIP. The sales person Mr. Moody was very pleasant and easy to work with. They help me find a van that suit my needs and in my price range.

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janemaynes

Nov 16, 2012

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This was the best new or used car purchase experience ever! Alan was very informative and patient. He helped us make an informed decision and we ended up buying a 2013 Sonata. We love it! Alan did everything to make us feel comfortable with our decision. We have already recommended your dealership and Alan! Steve & Jane Johnson

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chriskasey

Nov 16, 2012

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Alan - Was very informative. When we purchased our car he went out of his way to put the car inside becuase Hurricane Sandy was coming and didn't want anything to happen to the car. Alan did nothing but go out of his way to get everything we needed and wanted. Best Sales Consultant that we ever met.

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shakelkrys

Nov 16, 2012

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This dealer helped me make an educated decision when it came time to buy my new car. The were very informative. I love my car.

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borerg1

Nov 15, 2012

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My car got flooded in the storms and I was in need of a car that I could afford. My sales person was Nelda Dandridge. She is a great sales woman. As soon as I explained my situation to her she was understanding and went beyond what was expected from her. She worked with me and showed me my options and in the end I was very satisfied with her customer service. This is the second car I have brought from Key Hyundai in Milford, and its this kind of service that keeps me coming back. I've never had a problem and more than likely I'll be back for my next car. Thank you Nelda for a great car buying experience!

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Finnegand1

Nov 15, 2012

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Alex was very helpful, and very patient. I called him everyday that week and he was friendly and worked with me everytime. He got me a great deal and I couldnt be happier! Thanks Alex :)

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jeff conlon

Nov 14, 2012

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Tom Ortiz took his time with us and represented the dealership as trustworthy, reliable, and professional. We are going to get another car this month and we will absolutely go through him.

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alice.polite

Nov 9, 2012

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I was very pleased with Nelda, because I did not intend to buy a car that day, She made it impossible for me to leave without this SUV (smile) She is a great salesperson and I will never forget her,Nelda made me feel like this SUV was just for me, and as far as I'm concerned it was and is for me. I Left that day with my 2012 Veracruz, And I'm very happy. Alice I. Polite

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davidnjulio

Nov 6, 2012

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Julio Orellano and I, David Clark went to Key Hyunndai just to take a look. Nothing more. We meet Matt Louis right away he greeted us. We told him we wanted to look at smaller new cars but did not think we could afford a new car at this time. Matt was so patient with us. He showed us a few things we thought we wanted to see and it was like Matt read right through us and began showing us cars we didnt think we could afford. I cant say enough wonderful things about Matt Louis. Clone him. He is an asset you dont want to lose. Manny handled our financing and was so personable and friendly. You have a great crew with these two men. I am sure you know this without me telling you. We will be back for our service and future new car needs. Thank you.

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Adam Agyemang

Nov 5, 2012

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My visit to key Hyundai, Milford has been very pleasant. It was made even more pleasant by Mr. Hector, a sales Representive. He was very respectful, helpful and very professional. I will recommend this place to other friends, because of the excellent service you offer, and also mostly because of this gentlemans welcoming, pleasant and professional attitude.

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Mhanelt

Nov 5, 2012

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Had a great experience purchasing a new Tucson. My sales consultant, Alex, was friendly and knowledgable. I would definitely recommend him and the dealership to anyone looking for a vehicle. Thank you.

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car7777

Nov 4, 2012

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I absolutely love this dealership. I am a repeat customer and will continue to come back again and again. The entire staff both in sales and in service are exceptional. This was the first time I worked with Maurice and he did a phenomenal job. He stayed late while we got eveything I wanted. He was very professional and friendly.

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mpw1026

Nov 3, 2012

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Great dealership and working with Eric Acosta was an absolute pleasure and I would reccomend anyone wanting a new car to go see Eric at Key Hyundai of Milford.

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Kathybn

Oct 31, 2012

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Matt louis was great to work with. He stillcheck on us to how the car is running and if we have any questions. I have sent my friends to see him.

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foxgirl159

Oct 31, 2012

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My experience working with Matt Louis was very pleasant and smooth, his customer service and knowledge was very welcoming and helpful. I would recommend Matt and the dealership to all my friends and family!

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sonata67

Oct 28, 2012

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I am glad I met with Matt Louis ,he was very knowledgeable about the Sonata that I purchased.along with being very polite and courteous,I would recommend him to anyone. I enjoyed working with him.

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owensemana

Oct 27, 2012

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It was an awesome experience.. was just visiting the place to see if they could help us to get a new car by trading in my old van, but at the same time can make a small amount of money out of it. And whoala!! they pay us back!! Alex was so helpful to discuss all the options to help us out getting a new car.

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joane67

Oct 27, 2012

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Very helpful, So nice first time I've ever felt like this at a dealer.. I would recommend this dealer to anyone.. Thanks so very much.. Matt and Joane

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YeahHyundai

Oct 26, 2012

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I compared the Hyundai Elantra to the Chevy Cruz and Honda Civic - and liked the Hyundai hands down for looks, drive, features and mpg. And Wayne at Key Hyundai of Milford was super, providing thorough info on the vehicle and excellent customer service. Manny in finance was also terrific and got me a great deal on a lease. I highly recommmend the car and this dealership. I was really taken care of and am looking forward to doing business with them for a long time to come. Everyone I encountered at Key Hyundai was friendly and accomodating. A satisfied customer, I went to Chevy to get my deposit back after leasing the Hyundai Elantra.

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Arlene DeFeo

Oct 26, 2012

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Regarding my experience at the Milford Key Hyundai, I have to say it was excellent from start to finish. The treatment I received was informative and courteous and I felt completely confident with my experience from start to finish. My salesman Mike Ocone was very explicit in covering all aspects of my choice of a 2011 Azera and answered all and every question patiently and made me feel like I was dealing with someone I could trust. I have bought many cars from other dealers over the years and I can say I would always be confident in choosing the staff at Milford Key Hyundai and have told anyone who is looking for a car that is the place to go and if possible to have Mike Ocone be your direct saleman he was and is the best in my opinion.Arlene DeFeo 10/25/12

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cnelson_jr

Oct 25, 2012

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The staff could not have been friendlier. Key Hyundai was able to get me the exact model vehicle that I wanted, in the color that I wanted, and I was able to drive it away that day. Buying a new car is an exciting experience and the representatives at Key Hyundai made it even more enjoyable.

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KellyReynolds

Oct 25, 2012

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From start to finish, my experience with Key Hyundai of Milford was great. My salesman, Randolfo Cabrera, was professional, funny, and in tune to what I needed in a vehicle. My purchase of a 2009 Hyundai Sonata went smoothly, and I will do business here again.

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megan2012

Oct 25, 2012

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We had a wonderful experience at Key Hyundai with Randolpho. He was personable, honest, friendly, knowledgeable and worked very hard with us to get us a car that we were looking for. We are happy with end result of the trade-in price and the price of the new vehicle we bought. It was a process that for us lasted a couple of weeks because we couldn't get both my husband and myself in the same place at the same time, and he was patient and attentive at the dealership and by phone without being at all pushy. I really felt like he was personally invested in getting us the perfect car, and wouldn't let us drive away with anything we weren't going to completely love. Anthony also made a point of personally saying hello each of the three times I was at the dealership searching. All of the employees were friendly seemed to enjoy working at this dealership. It had an atmosphere distinctly different from many other dealerships I've been to. We LOVE the car we bought and will return in the future.

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Gmccool

Oct 24, 2012

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My wife and I highly praise Randolfo and all of Key Hyundai for their excellence in service and sales. We will buy another car there and will highly recommend them to others.

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neb.hotep

Oct 23, 2012

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Dealership was great doing business with exciting to get a new car I love the fact that they were able to get me a loan based on my credit.

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a.glennon12

Oct 22, 2012

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Alan Rudman was the best car salesman my husband and I have ever dealt with. He wasn't pushy or annoying like most are. He took his time explaining everything about my new 2013 Sonata and answered all of my questions. He also gave us a great deal on the car! Would definitely recommend him to my friends and family. Thanks Alan!

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doublek1962

Oct 21, 2012

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We went to Key Hyundai of milford because they were running radio ads that stated (we will pay you up to $6,000 over current book value for your trade).We were in a high rate loan (19%)and we were desperate to get out of that loan,thats why we went there.We had over $7,000 of negitive equity on our 2005 pathfinder and still had four yrs to pay on it.We wanted out of the high rate loan and wanted to eliminate as much of the negitive equity as possible,Our 2005 nissan pathfinder had only 62,400 miles on it,and it was in very good condition,The NADA trade in book value was $13,000,they would only give us $10,000,they said that the vehicle needed $800 in reconditioning,NADA trade in value includes for minor reconditioning!They kept us there for hrs,we told them when we walked in we only had $500 to put down,and our payment on the pathfinder was $529 a month,and we didn't want a payment higher than that.Then Matt came to us with an offer on a leftover (2011 Veracruz) of $7,000 down to keep the payment below $600,we said no way.then he said can you put more money down,and we said ok $1,000 thats it.then he came back with a payment of over $700 a month we said no way,and told him we were going to leave and go check out the mazda dealer down the road.He said hold on,about 30 minutes later,he came back with an offer of if you can put $2,000 down i can get you approved at 2.8% with a payment of $597 a month.We were desparate to get out of the high interist loan and they knew it,we told them we didn't have $2,000 to put down ,then they talked us into giving them postdated checks,so in the end we got ripped off on our trade,and rolled a lot of money into the new loan ,and they made us buy an extendid warranty,and gap insurance in order to get the new loan,now we are even more upside down with negitive equity on the new car than we were when we went there with the pathfinder,they have false ads and they take advantage of people who are in a desparate situation,if you deal with these people,keep your guard up or you'll pay in the long run.As far as we are concerned Key hyundai and hyundai motor finance are taking advantage of people who are in a bad situation

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whitsess23

Oct 17, 2012

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I thought eric acosta was an awesome sales representative for your company. He was energetic, as well as knowledgable about the car I was receiving which was the 2009 nissian sentra. I will absolutely recommend keys of hyundai of milford dealership based soley on the custumer service alone.

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carol syrgiannis

Oct 16, 2012

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he was curtious and knowledgeable about the product--he was patient and never rushed just to make a sale-very important because we are seniors and appreciate someone with patience-thank you

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28Graham

Oct 3, 2012

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Alex Ortiz is an extremely conscientious sales representative. He made it quite clear from our introduction and throughout the sales process that complete satisfaction is required and the goal of Key Hyundai of Milford. I am an aerospace quality engineer for a local company and it provides me with great insight into quality, Meeting quality requirements is not only for product, but everything from the initial greeting to turning over the vehicle to the consumer. In my professional opinion, Alex excels in all areas. He not only provides information, he is receptive to learning from customers. We had wonderful exchange of information that I'm sure Alex will share with future customers. Key Hyundai and staff perform their jobs to perfection. This is our second Hyundai, the first, a 2008 Elantra, SE is my wife's car, This most recent purchase is a 2013 Accent GS for my son. We returned because Hyundai vehicles meet and exceed Hyundai's quality requirements and most importantly, my own requirements. The facility is excellent and on the day of our visit, it seemed to be a commercial, a beehive of activity and even through this crunch of customers, the process progressed without undue delay.I recommend Alex to any prospective customer, as well as Key Hyundai of Milford. Joseph S. PreziosoAerospace Quality Engineer

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Cyn3729

Oct 2, 2012

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Ryan has always been courteous, friendly, respectful and efficient each time I have called or have come into the dealership. It is a great pleasure knowing that there is someone in the sales department that I can rely on and trust!!

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dlb1973

Oct 1, 2012

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I purchased a brand new Sonata, and I love it. Angela was the best salesperson I have dealt with, and I recommend anyone to her whos in need of a car. Its nice to go to a dealership with no pressure, and have people know what they are doing. I was really impressed by the professionalism with everyone I dealt with. My new car is absoulutely beautiful!!!I will definitely service my car at Key!!!!

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Jillian_Kiernan

Oct 1, 2012

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I visited the dealership on Saturday to explore my options for purchasing a new vehicle. I was not completely sure what kind of car I wanted or whether I even wanted to purchase a car at the time. I met with Randolfo and we talked about what car would be the best fit for me and weighed out my options. Randolfo was extremely helpful and caring, it felt like I was dealing with someone I could trust which put me at ease and made me feel very comforable. Randolfo was extremely friendly, professional, and enthusiastic and genuinely cared about what I wanted as a customer. He guided me through the whole process of buying the car, from explaining in detail all of the features of the Elantra to helping me get the best financing rates that I could afford, seeing that I just graduated college. I couldn't be more satifisied with my purchase and the level of customer service at Key Hyundai of Milford. I highly recommend Randolfo as a salesman for anyone who is looking to purchase a car and values exceptional customer service. Overall, I had a great experience purchasing my new Hyundai!

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den13marie

Sep 30, 2012

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Alex was friendly, professional but not at all pushy which I had experienced in the last week while looking for a car at different dealerships. Alex worked with me with what I could afford with monthly payments. He worked hard to get me in the right car with what I was able to afford. In all my years of purchasing autos, Key Hyundai was by far the best experience I have had. ALL the sales consultants were extremely friendly and helpful. I look forward to dealing with Key Hyundai in Milford in the future.

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kfaye29

Sep 30, 2012

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On september 7th I received the most amazing deal on my new 2013 Veloster from Mike Ocone. He made sure I received all the specs I was looking for at the price and payment I wanted!!Way to go Mike and Key Hyundai of Milford, CT.!!!!

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cpaulson1234

Sep 30, 2012

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I recommend this dealership to anyone looking for a new/used car. The service was phenomenal and the atmosphere was welcoming. I thought the whole process was geared towards the customer and really centered around what I wanted. I cannot say enough good things about the experience.

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laur1488

Sep 30, 2012

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i went to key to find a used car and a reliable car, the apr was 19%! the car was overpriced but i was in a bind. the salesman pushed and tryed to convince me to buy this car it was 40,000$ for a 2008 car at total. than i had to bring the car back 2 times in a 3 week period because it had a corroded battery and a broken air vent. they called me 3 weeks into having the car and told me the loan didnt go thru ( not fault of mine) and than i gave the car back after a lawyer looked at the contract and they said give me 4,000$ or il will see u in court. i said see u there and left the car. they were rude, with attitude problems and made it a very stressful situation for me.

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Wwheeling

Sep 29, 2012

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I came to Key Hyundai for the product. I have always liked Hyundai but now that I have purchased my vehicle I would recommend this dealer to everyone. Matt Louis was wonderful to work with. I also had the chance to work with Anthony and again wonderful. I look toward to doing business with this dealer for many years to come. Thanks. Wendy Wheeling

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smarpet74

Sep 25, 2012

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Awesome experience at this dealership, Matt Louis is very knowledgeable about the sonata, was very personable and helpful, a pleasure to work with. Have recomended him to 3 people so far.

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rudstheman

Sep 24, 2012

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This is my 4th Hyundai and the 3rd I've gotten from Key. I was leasing a 2010 Elantra and decided to get into a 2013 Sonota. Key gave me an outstanding deal getting me out of my old lease and into the new car. Carlos Trindade and Athony Walker, were helpful, prompt and made the usually stressful car buying experience a breeze. I would highly recommend anyone looking for a new car to first think Hyundai and in turn first go to Key of Milford.

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nanny7

Sep 23, 2012

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Alex when out of his way to get me a new car .He work veryhard to let me recieve the blue color I wanted even upgrading the car .He made sure I only paid for th accent price even though I recieved elantra instead. This is the third car I have bough at Key Hyundia . I will go back again if I need another car. M Henderson.

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dana.chouiki

Sep 20, 2012

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My experience at Key hyundai was a very good one. The moment I pulled in, I was greeted by Alex and asked questions about what I was looking for. Alex helped me get exactly what I was looking for and introduced me to the idea of a lease. I am now driving a brand new elantra and am very satisfied with the price I will be paying each month. Overall, a very positive experience.

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patsceltsbosox

Sep 19, 2012

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The Sales associate and Financial Manager where really great. They helped me get the best possible car with the best possible pricing. Overall it was a really great service.

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gfrohnhoefer

Sep 18, 2012

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Key Hyundai came recommended to me by my friend Deb DeVivo, who purchase a vehicle there two years ago. She still comments on how great the service department is. When I needed to look for a car her comments brought me to Key Hyundai.The people I dealt with at Key Hyundai, Alan Rudman and Carlos Trindade made my experience purchasing a new car a most pleasant one. From the minute that I was greeted by Alan I felt comfortable. He made me feel that I was important to him as well as the dealership. He took the time to find out my needs and then showed me the Tucson model that I was interested in. We took a test drive and he did not rush me back to the dealership but let me take my time to get the feel of the car both on the highway as well as on a heavily traveled road Route 1 in Milford. I was very pleased with the car and when we got back to the dealership Alan explained all of the features of the car and showed me in detail how everything worked. The new cars have tons of bells and whistles and Alan was very knowledgeable as to how everything worked making it easy for me to understand. We then sat down to talk pricing and again Alan made me feel very comfortable and was very open to the pricing I needed to be able to purchase this car. Once we settled on a price Carlos took over getting all of the necessary paperwork. He also made us feel extremely comfortable and explained all of the charges on the bills when I had questions. He made the tons of paperwork processing seem effortless and I sailed through it.It became apparent to me and my husband that Hyundai is the type of dealership that wants the customer to be extremely satisfied with the entire car experience from start to finish. They have proven this to me and I will be sure to recommend them highly to friends and family.

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jerryiscool3394

Sep 15, 2012

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I would give this dealer 5 of 5. We have bought two cars from here, and each time a excellent experience. Hector Rivera has helped us enough to get us into a car the same day.

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agatam

Sep 14, 2012

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i went in to just test drive the 2013 hyundai accent hatchback not intending on buying it. Wayne Murray was the salesman who helped me and my husband. He was very friendly but we did not purchase the car that day. After much research on the car i decided to go back and purchase the vehicle but only after i test drove it and made sure my kids car seat(s) fit so we came down on a tuesday night and wayne helped us again. He was very friendly and patient with us. we ended up closing down the place making the purchase and Wayne stayed untill almost 10p.m. to finish up with us. i thought that was amazing since the place closes at 8p.m. also manny helped us w/the finances and he was there late with us as well. all in all my expierience w/key hyundai of milford was awesome and i would and will recommend this dealership to anyone

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VictoriaL23

Sep 14, 2012

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I went to the dealership looking to buy a 2012 Elantra coupe. I went to at least 3 other Hyundai dealerships. The best service that I was provided was with Key Hyundai of Milford. I am extremely happy with purchase. Mike is one of the most helpful and friendliest salesman I have encounter while looking for a new car. They are not pushy and are very honest at this dealership. I would highly recommend to family or friends or anyone buying a car to purchase at Key. Even after purchasing my new car, they followed up with me to see how things were going so far and any questions I have had they have gone out of their way to answer and help. Even on his days off, Mike is available so I really appreciate that. I always get a response pretty quickly, which is great. I couldn't be happier. Thank you:)

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Josemateo950

Sep 14, 2012

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My wife and me had a great experience. We had a lot of questions about the Tucson and what it came withHector was very helpful and patient in answering every one of them and it helped that he spoke Spanish. Thank you Hector and we will recommend our family and friends!

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arozetta1

Sep 13, 2012

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I visited the dealership on Thursday 9/6/12 and I was debating between buying a Hyundai Sonata or a Kia Optima. Randolpho introduced himself to me and I explained exactly what I was interested in purchasing. Randolpho took me on a test drive in the Sonata and I LOVED IT!!!! Randolpho was extremely polite,friendly and patient. He is also very knowlegeable. He did not seem like a salesman but an old friend. Always smiling and accommodating. Definitely an asset. The customer service of the entire dealership from the time I entered the door until I drove away with my new vehicle was phenomenal. Let me also mention the ladies at the front desks have such awesome personalities. There is also an associate there named Mike(do not remember his last name) he walked me thru all the ins/outs of my vehicle he even paired my phone to my car...SO GRATEFUL!!! Lastly let me mention the Finance associate. He was WONDERFUL!!! He completed all my paperwork was extremely professional and kind. I can not rate this dealership high enough...EXCELLENT!!!

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BillHerns

Sep 11, 2012

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Maurice Moody was fantastic to work with. He is a customer focused salesman. He did an exceptional job in helping us with our car purchase. Maurice was very easy to talk to and made of point of understanding the type of vehicle we were looking for. I never felt pressured to buy. We appreciated the fact that he took the time to work on getting us a price that met our budget requirements and needs. It is due to Maurice's dedication to quality customer service that we purchased a car at key hyundai of Milford.Also, the atmosphere at key hyundai of Milford was very friendly and professional. We I highly recommend Maurice for anyone's next car purchase.

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dac1230

Sep 11, 2012

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We were told by a very good lfriend to visit this dealership. We went on a Sat and met with a salesman, Allan. Allan spent an inordinate amount of time with us; he was knowledgable, ffriendly and was determined to give us the best price. We felt like we were dealing with family. We finally agreed on a Sonata.Allan took us for a test drive and we were sold. When we went to pick the car up on Mon. Krista introduced herself to us and explained the ins and outs of the dealership. Talk about friendly! Allan had kpreviuosly given us a tour of the dealership, but krista made sure lwe were familiar with all aspects. Manny helped processed the finances. He was also courteous and expediated the process. Allan then took us out to our car, and sat with us going over all the features, making sure we knew the various intricacies of the car. We left, but that afternoon he followed up with a phone call and reconfirmed that if we needed him, for any reason, he was available for us. He also said to come in at any time and he would walk us through anything we didn't understand. WE WOULD HIGHLY RECOMMEND KEY HYUNDAI OF MILFORD. Obviously, there are a myriad of cars out there...but we feel we selected the right one and the right dealership. We will let our friends know about our great experience and line fantastic warrant on these vehicles! It was money well spent.

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anne martin

Sep 4, 2012

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Alan Rudman was most helpful and took his time explaining things about the car, and there was no rush on his part. All that I dealt with were very professional, and I would highly recommend Alan at Key Hyundai to anyone looking to buy a car. He made a stressful experience a calm one.

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tytscowgirl

Aug 31, 2012

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Don was very friendly, patient, and helpful.! He did everything he could to help me get a deal that would work for me. Also, his follow-up skills were amazing. I would not hesitate to call or go back there with questions because I'm sure I would get the same great service. Overall, a pleasant experience!

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travist17

Aug 31, 2012

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I had an excellent experience. I would recommend this dealership to anyone and will. I am so happy to have come to this dealership. This really helped me out. Mike, Manny, and Chad were very respecful and knowledgable about knowing what car is right for me. Trust in them and they will deliver.

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Kaiairist

Aug 31, 2012

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Matt Louis is an overall well rounded guy. Very friendly... Very talkive! But he also listened to what I wanted and did his part to make it happen(even if I switched the color of my car twice as well as whether it would be a limited or not a billion times.) He was always on call too... Seriously! I called him like 4 hours after I left him and he got back to me. We need more sells people like him to make comsumers feel like their business is appreicated. Even now after 2 and a half weeks of having my brand new Hyundai Elantra 2013 he is still asking me how my car is running and if I still like it. Needless to stay I love it! And I'm like superbad in it too...really I've been told that. I recommended all my friends, family and co-workers (since we do alot of driving) to see him on their next car purchase too. Great service! Awesome people! Keep up the good work.

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cmt1974

Aug 30, 2012

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Alan was really friendly and straight forward. He and Anthony also went above and beyond in order to get everything processed. I couldn't believe Anthony was willing to bring the keys to my trade in back to my house so it could be driven in at closing time.One of the best buying experiences I've had.

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wayne4800

Aug 30, 2012

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Alan Rudman and Manny Rodriquez were fantastic. The whole experience was great. They are great trustworthy people. I have bought several cars from Alan. He is very professional and always gave his best effort. I would highly recommend working with Alan.

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Lillu

Aug 29, 2012

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Before I even got behind the wheel for my test drive, the salesman pushed me to apply for financing. I'd told him we weren't settled on that car. Day of test, I'm lead to believe I'll get close to 2K for my tradein, and they'll modify the new anyway I need. Day we go to negotiate? 500 for tradein, they come at me quoting MSRP and won't budge. They say I'm not working with them bc I won't discuss financing and my down payment. They're separate things!!! But they wouldn't budge on any prices. Too bad, they lost my sale. It went to Danbury Hyundai who beat out Key by 1500 ALL DONE BY PHONE.

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raymond.weston.9

Aug 29, 2012

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MY EXPERIENCE WITH THE DEALER WAS GREAT THE SALESMAN MATT LOUIS WAS GREAT I TOLD HIM WHAT I WANTED AND WHAT WAS MY LIMIT WE LOOKED AT MULTIPLE SONATA'S UNTIL I FOUND THE ONE I WANTED WHICH THEY HAD IN STOCK PAPERWORK WAS A BREEZE WITH MATT HE EXPLAINED EVERYTHING VERY CLEARLY AND AS IT TURNED OUT I WAS ABLE TO DRIVE THE VEHICLE HOME THAT DAY NEVER HAD SUCH A SMOOTH EXPERIENCE WOULD DEFINITELY RECOMMEND THE DEALER AND MATT

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lasia221

Aug 28, 2012

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Before I even got behind the wheel for my test drive, the salesman pushed me to apply for financing. I'd told him we weren't settled on that car. Day of test, I'm lead to believe I'll get close to 2K for my tradein, and they'll modify the new anyway I need.In between the initial test drive and the day of negotiating, I had immense difficulty in reaching my salesman by phone....receptionist put me through to wrong person. Then salesman simply never called me back. Then when I told him, after a second test drive, what time I'd be back? They got it wrong. TWICE. Then they assured me we'd get in to see him at 830, because my husband took time off work, and we were ignored until well after 9am. Didn't see my salesman until close to 930. Day we go to negotiate? 500 for tradein, they come at me quoting MSRP and won't budge. They say I'm not working with them bc I won't discuss financing and my down payment. They're separate things!!! But they wouldn't budge on any prices. The "sales manager" was too aggressive and rude. He walked away from the dealings. Even the "I want my keys, I'm going to leave" didn't work. After all of the butt kissing from the salesman, they didn't want our business. The salesman also lied and was very misleading about what could be done for the car. He claimed all sorts of mods could be made to suit our needs, yet the "sales manager" tried to get me to believe that optional accessories, such as Ipod cable, first aid kit, floor mats....were put in there at the factory and couldn't be taken out. All in all, the car I wanted (from their sister dealership) had $500 of "optional accessories" that I didn't want or need, yet they refused to take them out. Flat out refused and tried to con me. These people wasted more than 6 hours total of my time during all of my visits. Too bad, they lost my sale. It went to Danbury Hyundai who beat out Key by 1500 ALL DONE BY PHONE. They also confirmed that we were being lied to about those "optional accessories".I do not ever wish to be contacted by any resolution center. I bought my car elsewhere, there's nothing left to be said or done.

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elinsley

Aug 27, 2012

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I went in looking for a new car with my brother and we walked around the lot and then went inside to talk to a sales person and was helped by Donald Jones. Don helped work with the money I had to get the car that day. He was friendly and listened to what we wanted and then go me into the car that fit into my budget. Would recommend this dealer to anyone looking for a new car.ThanksEric

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Lui123

Aug 27, 2012

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I came to look for a new car at Hyundai of Milford and Alex Ortiz was quick to greet me and offer he's help. Just with a couple of questions he knew what I was looking for and found me a 2013 sonata. I can't be happier with this car it drives excellent. I would recommend this dealer where everyone works together and make you feel like family.

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sshadeck

Aug 26, 2012

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I was in need of a car and had visited a different dealership four months ago. My credit is not the greatest, and when this other dealership discovered this, they were not willing to help me. This was not the case at Key. While driving to the dealership, I had knots in my stomach, afraid that this was going to happen again. My boyfriend and I were barely out of our care when we were approached by Alex Ortiz. He had a ready smile and a hand shake for us. When we sat down to run numbers, he said that leasing would not be an option, but they had a couple of cars on the lot that I could fit into. We took a 2010 Nissan Versa for a test drive and I liked it. I was concerned about price, but between Alex and Anthony Walker, they were able to get me into a payment I was comfortable with into a car that was a good fit for me and my lifestyle. I left very happy and pleased that we had made an impromptu choice to go to Key. Thank you to all the wonderful staff that helped me with my important purchase today!!

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rohmes

Aug 25, 2012

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My experience was primarily with Maurice Moody, who is not listed above. I also spent some time with Anthony Walker. This the fourth car leased or purchased from Hyundai. As in the past the sales experience at Key Hyundai has been excellent. I highly recommend both Maurice and Anthony. They both get very high marks for courtesy and friendliness and apparent desire to provide customer satsifaction. I would recommend them both and hope that I will be dealing again with them some time in the future. Robert Ohmes

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Becca917

Aug 25, 2012

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Went to this dealer through a recommendation of a excar salesman I know.I called Wednesday in regards to a car on their lot. Within 30 Minutes Erin had already contacted me in regards to setting up an appointment to see and drive the car with the sales associate recommended to me by a friend. Friday I went to the lot checked out their inventory. Alan Rudman was very professional in every way a salesman should be. I had a car to trade in also. Which is how i came to meet Andre Laporte who is very friendly and will work with you 100% in meeting you with what you want for your trade.When it was time for the paperwork (Saturday afternoon) is when I was introduced to Carlos Trindade.I has walked into the lot expecting to need a cosigner, Carlos informed me he could finance me by myself. Which was music to my ears. He was great with explaining everything as many times as I asked and never got aggravated or annoyed not matter how "dumb" is the word I'll use seemed. I am blown away by the amount of courtesy shown to me and the lack of stress and haggling need to get me into the car I wanted to drive off the lot with.Which I did do Saturday night at 7p when their doors closed at 6p. This dealer will really go the extra mile to get you into the car you want.

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tas1280

Aug 23, 2012

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they were very friendly & helpful. I got just what I needed. they are just a little slow. I was there for over 2 hrs filling out paperwork on the new car I was buying & my car wasn't ready when I wanted to leave. I think 2 hrs was a sufficient amount of time to get the car ready to drive off tje lot. other than that, my experience was good.

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SM320

Aug 16, 2012

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I had been looking into buying a new car since my car was on its last leg. Started looking at the Hyundai's and really liked them, so i decided to check them out. I started out in Meriden since that was closer to where I live. I was not overly impressed with the service there. Wanted to check out a few other places to compare so I went to Key in Milford. Service was amazing, employee's were extremely nice and helpful. Went in just to check out some cars and prices but ended up buying a car that day.

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mcf2448

Aug 14, 2012

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I just wanted to say that I had a wonderful experience car buying at Key Hyundai.The moment my wife and I stepped into the showroom we were greeted with smiles and happy sales persons.We were help by a salesman named Donald Jones.Donald made us feel right at home,there was no pressure to buy,no gimmicks,just straight honest answers.We told Donald that we were interested in a SUV and began looking at an 08 Santa Fe,then we looked at a 2011 Santa Fe which we chose.The next day Donald called to say he had a surprise for us,so I went to the dealership and because of Donald and others was now owning a 2013 Tucson.Somehow Key Hyundai worked their magic and got me into a new car for a few dollars more...Love It.My wife and I can't speak highly enough about our experience,we had gone to a dealer down the road from Key Hyundai and pretty much was told to get lost,Key Hyundai welcome our business regardless of our credit history or down payment.Key Hyundai made us feel like we were important and showed that they do work hard to make people happy. Finally I want to again thank Donald Jones for going the extra mile,and for going well beyond to make my wife and I happy.Donald thank you again. Matt & Heather

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dkail1011

Aug 13, 2012

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My salesman was wonderful, however, the going back and forth to the finance office was crazy, I was there for 5 1/2 hours. The 1st car I test drove was the one i ended up with, however, the 1st deal was way out of my league. I drove 2 other cars and was provided 2 other offers, none of them worked for me. I finally was given a deal on the original car I test drove that I was able to accept. I just don't understand why that offer was not presented in the first place. It would have saved me and the salesman 4 hours.

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aliciaivyesposito

Aug 10, 2012

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I bought an Elantra. Traded my old Nissan Versa in. Anthony was a great help. He definitely cares about the customers and does everything he can for them.

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pavonea1

Aug 7, 2012

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I was a disappointed owner of a Volkswagon Jetta for 4 years and was fed up with the vehicle when the altenator broke. I had replaced most of the parts over the past few years and didnt want to put anymore money into the car so I decided to look around for a new one. My first choice was Hyundai, I decided to visit the one in Milford because it was the closest to my house. As soon as I walked into Hyundai I was welcomed by a sales cosultant name Randolfo Cabrera. I was worried that I wouldnt be able to purchase a new and reliable vehicle because I still owed money on my Volkswagon but Randolfo assured me that he would do everything he could to get me into a new car, and that he did. He was able to work out a great and affordable deal for me and I left that afternoon in my new white, 2013 Hyundai Sonata! Randolfo was patient and very helpful, I would recommend him to any of my friends! :)

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Joe Duhamel

Aug 7, 2012

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HelloI was greated very nicely by Angela when I first arrived. she did a great job getting to understand what I was looking for and what my budget was. We went for a walk to look at what used vehicles were on the lot. It took no more than 10 minutes and she found the perfect car for me. We then began the negociating process and Anthony Walker assisted Angela with this part of the process. They both worked very hard to make this deal possible for me. They were extremely professional at all times. I believe both parties were pleased with this deal. They made this experience a real pleasure which I haven't been able to say about other Dealerships. I then went to see Manny to complete the financing. He again was very professional and explained in detail the terms of the financing agreement. This process was very we organized and didn't take long at all. Great job everyone

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Dciarletta

Aug 2, 2012

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I had no intention of purchasing a 2013 sonata, I was just going to stop in and test drive one and get some prices. I had been looking at all types of SUV's for the past 10 months unable to make a decision.As soon as I parked my van and headed for the showroom door I was greeted by a nice sales consultant named Anthony Walker. He had me test drive a SantaFe and then 2 Sonatas. I was familiar with the Sonatas as both my father and brother have one.Anthony sat down with me as we started to crunch some numbers on a lease. I was also introduced to RW Wentworth who assisted me with getting a price on a lease I would be comfortable with. A couple of hours later I left this great dealership with a lease on a 2013 Sonata Limited. The car is simply stunning and a pleasure to drive.I want to applaud Key Hyundai for these two fabulous sales consultants, they both made me feel welcome, comfortable and confident in the car I just leased. Please tell RW that I will stop by with one of my German Shepherds in the fall when it is a little cooler.I will be glad to tell anyone looking to purchase or lease a Hyundai ......to go to Key Hyundai of Milford.Thank you again for the best vehicle purchase/lease experience I have ever had in my lifetime.

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fkohlhepp

Aug 1, 2012

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Dealt with Wayne Murray, sales associate (works for Chad.) Initially looked at car on Saturday, not ready to commit to purchase. Returned on Monday with clear guidelines for deal/trade in mind. Wayne worked smoothly and professionally to confirm and solidify the details. Explanation of car features was clear and concise. Wayne worked quickly to remove any impediment to completing the deal, then to readying the car for delivery, explaining the details of the car, and answering questions. Wayne was always ready with answers and suggestions without being "pushy." A nearly painless shopping experience. (Committing to spend that much money always has SOME pain!)

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gamer365

Jul 31, 2012

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My wife and I went to key Hyundai to look at a 2012 elantra. We met Anthony Walker who made everything so easy. He got us to the payment we needed and we drove off with the car that same day. KEY HYUNDAI ROCKS!!!!!!

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mep731

Jul 31, 2012

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Key Hyundai of Milford knows how to prove miracles. I had limited credit, no one could co-sign with me, and after a determined sales manager and sales representative, they both got me approved for a brand new 2013 Hyundai Accent. I love my car. It's still hard to believe it's mine, and I did it all on my own. I would definitely recommend this dealership to anyone who is in the same situation I was in.

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ssoeprasetyo

Jul 31, 2012

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My boyfriend and I came in looking for something newer and in better condition than his old, worn-out car. Wendy was super helpful in helping us get it traded in. She showed him a car that he loved and made sure we drove it home that day. We were so happy with her, we turned around and drove back with my car (good shape, high miles)... she made the trade-in so easy... she even sat down with me and made sure I knew how to operate the BlueLink system! We spent about ten hours total (between the two days) at Key Hyundai of Milford, but the time didn't drag, because everyone there was friendly and made sure we were comfortable. I will absolutely recommend my friends to Wendy and her teammates!

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DorothyPeccerillo

Jul 30, 2012

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I am 100% satisfied from talking to Rochelle on phone to Hector taking the time to explain the new Accent to me in detail. He went as far as to even helping me bring my new car home and dropping my old accent off to my son in Hamden. Thank you Hector!

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kblaird

Jul 28, 2012

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My husband and I purchased a new 2013 Hyundai Sonata today at Key Hyundai of Milford. We visited the dealership for the first time just two days ago, returned yesterday with more questions and to reconsider our options, and then again today when we decided to make the purchase after ruling out the Ford Fusion. We were so pleased that we were able to deal with Mike Ocone throughout the process and negotiate with RW Wentworth. Both were patient in answering our questions and addressing our financial concerns and it was obvious that they were trying their best to accommodate us. It was comforting to have salesmen who were confident but not overbearing and who put customer satisfaction at the top of their priority list.

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lindsay39

Jul 27, 2012

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This dealership was best I have ever been to! HIGHLY reccomend them! Very pleasant to work with and they go beyond to help you out!

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brian56

Jul 26, 2012

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Alan demonstrated a high level of professionalism. I road tested several models and took a lot of time before making my decision. Alan called me daily keeping me updated on the progress in locating my car and getting it to the dealership.He also took time in helping setup the bluelink. Alan worked with me in setting up a timeline concerning documentation, trade in, loan etc as I have quite a dirve to the dealership. Alan was always friendly and I feel that we formed a good professional relationship. Alan demonstrated his experience in the field by answering my many questions about the car and explaining the buying process to me. The price was also reasonable and I felt comfortable instead of feeling like a target as I had felt in other dealerships. I would definately recommend this dealership and especially Alan Rudman to anyone interested in purchasing a vehicle.

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mahatton

Jul 26, 2012

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Excellent experience while at Key Hyundai of Milford. The salesman, Don, was very friendly and took his time explaining all my options and helping me get the best deal on a new 2013 Sonata. He listened and was not pushy and helped me stay within my budget. The whole process went very smoothly and I was able to drive home in my new Sonata the same day. Everyone else at Key Hyundai was very knowlegeable, welcoming, and friendly. Overall I would definitely recommend Key Hyundai to anyone with no hesitation!

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DPECORARO

Jul 25, 2012

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Wayne Murray and RW Wentworth did something no other dealer did for us, they listened. They listened to what we wanted and they went out and got what we asked for. All other dealers that we shopped with always came back with something else that we did not want. Kudos to these two gentlemen. I would recommend this dealership to everybody.Domenic Pecoraro

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bmarshall1

Jul 24, 2012

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From the time I got to Key Hyundai I received nothing but professiol service. Alan my sales rep was great he explained every thing about the car and offered me if needed to go back and see him if I do not understand something. I wish I could give him higher then 5 stars. As for RW,Sal,Andre I can not thank them enough for working to get me a loan for the car. They were all great again Higher then 5 stars. Last Carlos went over the complete loan with me and ensured all the paperwork. I will recommend Key Hyundai to anyone who is looking to buy a car.THis has to be the best experience I have ever had purchasing a car.I'll be back if I ever want to purchase another car.And RW I will see you in a few weeks with the cookies.I can not say thank you enough and they all get a 5+ from me.Beth

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warnerm24

Jul 20, 2012

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After 2 weeks of shopping around at different dealerships I finally walked in the door of the right one! Hyundai Milford is the place to go if you want something done right. As an out of state resident and new to this area I was having a hard time trying to find a dealer that would take the time to listen to my story, present me with options, and get me behind the wheel of a brand new car! As a University coach my time is extremely precious and RW and Victor at Key Hyundai Milford understood that. It's not everyday that a Sales Consultant will make phone calls and work from home on his days off in order to help a customer solve their problems and move forward in the car buying process. I was extremely happy with the customer service, attentiveness, and care that I received at Key Hyundai Milford. I will continue to do business there and I will try to convince my co-workers to do the same! Thanks Key Hyundai for getting me on the road!!!

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tjerriesa

Jul 19, 2012

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After buying my new car 2 months ago there was a little problem. A week after initially taking my car in I had it back, but the problem still was not resolved and I had to once again return to the dealership, not in a happy mood at all. RW was incredibly understanding, very calm and collected and took over solving my problem immediatly. I left there feeling like I could trust that the problem would be fixed and would no longer be causing me the headache it had been. Thanks RW for taking care of this!

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dobkowski

Jul 18, 2012

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I was in the market for a new car and went to Key Hyundai to look at preowned vehicles. I was looking for a fuel efficent car with a price tag & warranty I was comfortable with. Wayne took the time to answer all the questions my boyfriend & I had about the cars we were interested. When we told him we like one of the preowned sonata's with the sunroof he showed us a new 2012 demo model. Wayne took the time to explain all the features before going on a test drive. After the test drive, Wayne sat down with us & ran a few scenerios on the price. He worked with me on the price & got my payments to a level I was comfortable with. Since I am financing, I was very concerned about the interest rate. I explained where I was comfortable & an offer I had from another bank. After he spoke with the manager & finance department, he was able to beat the rate I was offered & lowered the payments even more. I was hesitant about making the purchase even though I loved the car, he allowed my boyfriend & I to take the car out on our own to think about it. When I came back, I decided I wanted to purchase the car. Wayne explained everything to me about what I was signing & went through all the features on the car again & into greater detail. While we were waiting to meet with the finance department, he treated my boyfriend & I to sodas in the customer lounge. He was great to work with & if it wasn't for his willingness to go above & beyond to get me the car I really wanted, I would have walked away without the car. I apperciated all the time & personal attention I recieved. I would recommend Wayne personally to all my family & friends interested in buying a new car.

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saradingman

Jul 18, 2012

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I had a great experience working with Victor, he was very friendly and very reasonable to deal with when trading my car and purchasing a certified used car. He was also very thorough with all of the follow up, which I appreciated. I would definitely recommend working with him!

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Ericaem77

Jul 17, 2012

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Overall, My experience with this dealership is always acceptable. The staff is extremely courteous and overally knowledgeable about the vehicles. If I have any concerns they are right there to assist in anyway. On every occasion Im greeted promptly as I walk in. As I was in the process of leasing a car they offered me a great deal on the pricing of the vehicle.

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TemiO

Jul 17, 2012

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After listening to Jill Merriams commercials, I was encouraged to go in to Key Hyundai of Milford on Saturday 14 July, 2012 and met with one of the Sales Reps named Alex Ortiz. I explained that I was looking for a 2011 certified Hyundai Sonata and discussed my needs and budget for the car. Alex painstakingly explained to me that he was able to get me a new 2013 Hyundai Sonata SE at a reasonable price. I was skeptical, but, decided to listen some more, then we took a test drive and discussed the numbers and I explained my budget, at which point he brought in his manager RW Wentworth into the discussion. They both carefully explained all the possible options new car vs. certified used & lease vs. financing highlighting the advantages and how it could work within my budget and life style; surely transforming me into a more informed buyer! Alex & RW walked me through the financing and helped in fine tuning my choice until we arrived at a good price. I was particularly impressed with the amount of time they spent with me and more importantly that they listened to my needs and wants but they were able to educate me on my concerns so I made informed decisions.Feeling that I needed, more time to think about the deal, they did not turn to hard-selling techniques like most salesmen would, but encouraged me to call back if I had more questions and reassured me of their willingness to help.After a day of number crunching, I called back at the dealership to review the deal; I was particularly impressed by the willingness of the higher-ups to step in to find ways to make the deal match your budget. They were able to find me an even better price. If they make you the deal they will work to get you the financing! They went through a dozen companies till they were able to get me the best rate possible and I was also given a great price for my trade-in. Special thanks to Manny Rodriguez.I went to Key Hyundai to get a certified used car but they were able to get me a much better brand new 2013 Hyundai Sonata, most importantly, within the same budget and all in an astonishing short period of time!!! Thanks Alex Ortiz, RW Wentworth, Manny Rodriguez & Krista Cusano!!! You guys rock!!!

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DILLIBER

Jul 17, 2012

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Alan, was extremely patient with us. My husband has been looking to buy a car for a year now, and Alan with his expert salesmanship and knowledge of his product closed the deal. Were thrilled with our new car, and have already recommended Key to our friends who also just purchased from Alan.Thank you, Alan.Roger & Dee Dilliber

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Jserna

Jul 17, 2012

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after dealing with some salesman in the process of buying a car I have to give a 100% customer satisfaction thanks to hector Rivera , who went beyond my expectations. I am going to recormment him to my family and friends when they going to buy a car.

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vipersgirl9

Jul 16, 2012

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I went in there nervous about buying a car, and came out very satisfied, and with a car. Don was wonderful, friendly,very professional and eased my mind. He did everything in his power to get me a car. I loved my expierence there.

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noelp

Jul 15, 2012

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My wide and I went shopping for a new car yesterday and stopped at Chevrolet of Milford to look at a Cruze since owning nothing but GM all of my life. I got a price and said I would be back later.......I turned left and headed to Key Hyundai as I was interested in these cars as well....namely a Veloster. I pulled in to very busy lot complete with an awesome BBQ going and was quickly greeted by Matt Louis. I told him I was interested in a Veloster. I looked at them and then he showed me a new model,Elantra GT hatchback. We went on a test drive and I traded my Chevy HHR/SS in on the spot. Matt was thorough and polite and not pushy one bit. Everyone in the dealer showroom greeted you and made you feel comfortable. I never like the buying process as salesman tend to be pushy.....but not Matt. I got a great price for my trade in and they worked with me to get the monthly payment where I wanted it. I cant say enough how courteous and professional Matt was as well as the staff. I love our new car and thanks to Key for making the whole buying experience a pleasant one!

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Tdunnster

Jul 15, 2012

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The reason I have rated this transaction so highly is because of the performance of my salesman, Alan Rudman. Alan is a very professional and well informed representative of the dealership. He takes a great deal of time to be sure that I am fully informed and answers all of my questions patiently. I have purchased several vehicles from Key and have dealt with Alan every time. In fact, he is the only one I will deal with because of my positive history with him. He is a real gentleman. Thanks Alan for your time and effort.

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ken8203

Jul 14, 2012

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went there looking for a new car and wasnt sure of my credit, none the less they got me approved and into the brand new car of my choice. i couldn't be happier.very friendly staff as well

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Zadiva

Jul 13, 2012

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After shopping around for several weeks, I was about to give up hope on deciding on a new car. As a last ditch effort, my husband and I turned into Key Hyundai. I left that night with a beautiful new car and a smile on my face. Having been turned off time and time again by pushy, sleezy (dare I say) dealers, it was a refreshing experience to find Matt. He listened to my wish list, worked through my financing options and never once pushed me into making a decision I wasn't comfortable with. Let's face it, a $20,000+ car is a weighty decision in my world. I don't want to go to bed at night worried about making the wrong decision. Sometimes little mistakes happen, as it did with me, but NO WORRIES! I came in, was handled with great care by Matt and RW and am walking away an even happier Hyundai owner. If your one of those people like I was that just couldn't settle on a car and were a little worried about financing, save yourself time and a whole lot of grief and get down to Key Hyundai. You won't regret it!

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PSOC

Jul 12, 2012

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My experience with Alex Ortiz at this dealership has been "top-notch". He greeted me as I came in "just looking" and ultimately sold me a Sonato. I told him I was interested in either an Elantra or Sonata (I had done research on both) and he had me drive both cars. I was impressed because he brought the Elantra out first (the less expensive car) and there was no pressure to buy. I then tried the Sonata and felt it was roomier and more of what I wanted after coming from an Acura TL.Alex scheduled me back in after 3 days to have the car simonized. I've only had the car 10 days but I love it.Phyllis Sochrin

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Jim C CT

Jul 8, 2012

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Purchasing a vehicle from Key was a wonderful experience. All of the Staff was extremely,professional, friendly and helpful. Alan, our sales person was great and a pleasure to due business with, I would highly recommend him. Everyon works with you to get the best deal possible. Carlos was great on processing all the paperwork. The experience was so good, we came in to buy one car and bought two. When we picked up the vehicles, they in perfect condition. Overall, a great experience.

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geatie152

Jul 6, 2012

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The effort your sales team put into getting me the car of my dream's was outstanding, my salesman Randolfo Cabrera, I hugged him when I left. RW was great, I also can't thank Manny Gozalez for havng to deal with me. I would also like to give Kudo's to your women on the phone's. You have a great team. Sorry that I don't remember all the names, but great job to each an everyone of them. Thank You all Linda Dorsi, proud owner,of a 2012 Tucson

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strongest506

Jul 2, 2012

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My fiancee and I recently bought a Sonata from Key Hyundai and our experience was great. We love the car and it fits our growing family needs. Our salesman Randolfo went above and beyond to make this experience one of a kind. We will be there in a couple of months to buy another car. Thanks Key hyundai!!!!!!!

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ulyana

Jul 2, 2012

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We decided it was time to upgrade our Tuscon. We used our old Tuscon for 6 years and it was time to get a new one. Our first stop was in Milford at Key Hyundai. With the price in mind we started negotiation, and were quickly satisfied with results. Alan Rudman was awesome from the beginning to the end. He has a great knowledge about cars he is selling and was great answering all questions. The negotiation was enjoyable and we are completely satisfied with the experience. I will recommend him to every one who needs a new car, because he is great! This is my 3 Hyundai and I will come to this dealership for my 4. I hope Alen will be there when will need another car !!!Great job Alen and thanks for everything you did for us!

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khoyt11

Jul 2, 2012

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I went to this dealer to buy a used car and never imagined I could ever go home with a brand new car. Thanks to RW for making the deal work and especially to Alan for great customer service and the best car buying experience I have ever had, definitely makes you feel welcome. It was like dealing with family and he made the process easier. I am so happy with my new Sonata I recommend Key Hyundai to anyone in need of a new car.

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shackmazz

Jul 2, 2012

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My experience was great. Mike was a ten plus and it was a very easy and enjoyable experience. I will definitely be back for a car for my wife!

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nsmoff

Jul 2, 2012

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Alex went out of his way to negotiate the best deal and to put me in the car I wanted. He thoroughly went over all aspects of the financing, trade in, etc. He arranged for me to pick up the car the next day even though it was coming from the Manchester dealership. I highly recommend Key and all of their employees to everyone

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danielolavarria

Jul 2, 2012

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From the minute I walked in to the minute I left, everyone at Key Hyundai made me feel like I was right at home. They immediately started working on getting me approved & they did! I love my 2006 Hyundai Tuscon. It's in mint condition and is the best auto I've had. They have a lounge area where my girlfriend & step daughter were able to relax while Mike worked with me. I have nothing but great things to say about everyone there at Key Hyundai & I will definitely come again in the future. Thanks to everyone for their help, especially Mike, - Daniel O.

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Hurcher

Jul 2, 2012

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I was generally surprised with this dealership. I was in the market for a quality used car. I found out about Key via television which offered a web site. I checked it out and was impressed with the assistance that I got from Erin Dempsey's pop-up note. It took me two months to get to the dealership, as I travel a lot. Once there I was introduced to Matt Louis who was more than helpful with a car selection. It was another month before I actually came in and found the car that I wanted. From the decision to buy the car through the closing signature, Matt and Erin have both made this quite the pleasurable process. I will be bringing my two kids (who are looking for cars) and my wife who wants a Santa Fe. Overall, Key Hyundai does what it says; "They are a dealer for the people".- S. Canada

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Teshoney

Jul 1, 2012

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Here's the deal. I am in sales. (over 20 years) over my years in sales I learned many tricks.. Covering how to pitch overpricing, how to devalue others, etc. I HATE buying cars because I know the game and hate it. And dealership employees hate me because I am a pain. When it comes to negotiating I am all business and it's not a pleasant experience. Key Hyundai, my salesperson Wendy, R W the manager, Andre ( I think) The used car manager , all changed my impression of a car buying experience. To be fair, yes, there was a little back and forth on the price, especially relating to my trade, but overall this is a professional organization without the high pressure sales pushiness. And just to be clear, the problem with my trade was that I couldn't get it to the dealership because the radiator was blown. The used car manager came to my house to value it. And then offered me more than I actually expected he would.Continuing the expeience, I had two kids with me, my 6 year old, and an 18 month old. They actually moved fast ( the people at the dealership, not my kids...haha) when I asked them to and coordinated a return visit to finish showing me features of the car AFTER I bought it. I do not feel like I am forgotten because the sale is over. I went back in today ( next day) to drop off a missing piece of paper. Both RW and Wendy took time out of what they were doing to make sure there wasn't a problem. Again, I have already bought the car.I had to set up a service appointment to add a non stock feature to my car. Wendy coordinated it without question. Again, this is AFTER I took delivery of the car.I truly believe the sales environment in this dealership is different than the normal way dealerships do business. I highly recommend KEY and especially Wendy as a salesperson. She is worth waiting for, or call to set up an appointment to see her when you go in. I can't promise everyone there is as great as the above mentioned people, but I will not hesitate to recommend them to anyone.I'll check back in in the future to rate the service department as well.Andy T from West Haven

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Heatherrlp

Jun 30, 2012

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Great experience. Matt L in sales made us feel like family. Easy process, and I have a beautiful new tuscon that I love!! Very happy overall.

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jagosto1991

Jun 30, 2012

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I went to this dealership and saw a car i liked, Don Jones then came out and said if you like it we'll make it happen. Mr jones was by far the most friendly dealer i've ever met and what i really liked was the fact that he didnt pressure me and push the car onto me. He simply guided me and let me make my own choice. With the help of Carlos Trindade Mr Jones put me into my dream car and i cannot be happier. I have a great car and great people to help me out along the way.

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pam12345

Jun 30, 2012

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I took home my new Sante Fe... Love the vehicle... The dealer helped me get into my very easily...Don was the greatest..!!... He knew his Stuff!! and answered all my questions... and made me feel welcome. I would highly recommend this dealership for customer service, and well all the people I met that made the buying expereriance pleasant!....THANKS KEY HYUNDAI!!

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rickybpt

Jun 28, 2012

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P.S. I also forgot to mention someone that was great with helping me with this deal also, RW and Wendy you both were awesome. I couldn't ask for a better service than what you guys gave me, and let me tell you that I've been to plenty of dealers and the service has not been as good as yours. I can't wait to see you all again and maybe next time I will be able to drive away in a brand new car. I hope you all enjoyed the cookies. Thanks again, I'm glad you believed in me.

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cmachalski

Jun 25, 2012

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I was not expecting to have a good experience my previous car buying experience was over 10 years ago, but I was so surprised at how effortless Wayne made the whole process. Wayne listened to what I was looking for and took a lot of the stress out of the process. There was no pressure at all, I ended up with a fantastic deal and a great car within my budget!I really appreciated the additional attention he gave to my boyfriend throughout the process. While the decision was completely mine, this added extra helped me make my decision easier and helped put me more at ease.

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denise114

Jun 21, 2012

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I give Anthony Walker a 10+! He was so kind, and helped us so much. There was never any discouragement from his lips! Given our situation, he worked with us and told us he will figure it out and make it happen. We were comfortable with him and the service and kidness he gave us!I would highly recommend this dealership and Anthony! A BIG thankyou to him and the finance department!Looking forward to our first oil change, and seeing everyone again! :)Sincerley,Denise Helwig

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rusty06

Jun 21, 2012

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From beginning to end this was a positive experience for us. We originally came in looking at a used vehicle and because we wanted to go home and talk it over with my husband we were asked to place a deposit on this vehicle so it would not be sold before we returned. For a few moments I was feeling pressured about the deposit and expressed that to Alex..he put me at ease very quickly by assuring me that if we decided against it the deposit would be immediately returned to us. It turned out that after researching the used against the new we came back and purchased a 2013 Elantra and are very happy with our purchase. Alex helped us again every step of the way and referred us to Carlos to handle the financing. Alex finished up with us, going thru the entire car..setting up the blue tooth and making sure we were completely satisfied before we left. He also helped us when we went back the next day because of some damage done to the rim (went from driving an SUV to a lower riding vehicle..oops!)...set us up to have it repaired and that went smoothly as well..fixed like new and the cost was not too bad!! The warranites are also unbelievable..thanks again!!

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Ksabol

Jun 14, 2012

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I had an awesome experience with Hector when purchasing my vehicle! Matt and Hector we're very friendly and made sure I was taken care of! Next time I go to buy a new car I'm coming to key hyundai of Milford!!! THANKS HECTOR!!!!! :)

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blray111

Jun 14, 2012

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Alan was friendly and easy to work with. He is also the most knowledgeable sales person I have ever worked with! I was trading in a 2004 Sonata for a 2013 Sonata. He knew everything about my old car and could give a feature to feature comparison right down to the horse power of the 2004 versus the 2013. I came here after a not-so-pleasant experience with another dealership and was amazed at the differce in how I was treated here.Great Job!

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timmerman1129

Jun 14, 2012

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Anthony was THEE friendliest salesperson I have ever had to deal with. He didn't make me feel rushed, he wasn't pushy, he didn't try to sell me stuff I did not want and he got me a great deal that I could afford. I LOVE my new 2013 Sonata. This was my second Hyundai from them and both times I had a great experience. I had a 2004 Hyundai Sante Fe and now my new Sonata!!! Thank you Anthony!!

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Billy13113

Jun 14, 2012

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I had a wonderful experience while at Key Hyundai of Milford. My salesman Don was very thorough in explaining all my options and helped me find the best car for me. Everyone there is very friendly and I highly reccomend Key Hyundai to anyone looking for a new or used car.GREAT SERVICE!

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crespo66

Jun 13, 2012

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Anthony mannerisms and respect to us was exceptional will recommend to friends and family this was are third hyundai with this dealer and we was happy with there service.

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faughtwoman

Jun 11, 2012

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First I bought a new car. Then, because the price was right I also bought a used Hyundai. Both sales accomplished speedily through the diligence of Wayne Murray who even picked me up at home and drove me to the dealership to pick up the used car. I would recommend Wayne to anyone who usually doesn't like car salesmen.

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KareBrod

Jun 1, 2012

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My husband was coming to the end of his lease on his beloved Genesis coupe and was not sure if he wanted to buy it or get a new one. We went to the dealership to look on a Sat and were driving home with his new love on Thurs. He had very specific requirements for the new car and Randolfo Cabrara was able to locate the perfect car. He was able to get us an excellent price and lease terms with the help of the sales and business managers. Several employees stayed over an hour late on Thurs so to we could consummate the deal the same day he test drove the car.In our 30+ years of marriage we have purchased many cars together and this ranks as one of the most trouble free and pleasant car buying experiences ever.Randolfo is so upbeat. Every phone call started with "I have good news". He and his team came through for us big time.

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mtabone

May 31, 2012

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I had a great experience getting my new car at key Hyundai. Victor my sales person was great.I will highly recommend Key and Victor to my friends and family. The best! Mike Tabone

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BoogieB

May 31, 2012

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I would highly recommend Key Hyundai of Milford and Anthony to my friends and family. From the minute I walked in the door the staff was very courteous,friendly and welcoming (which I had not found at previous dealerships). Anthony was very professional. He took his time and answered all of my questions in full detail. I never once felt pressured and I am completely satisfied with my purchase and will definatley return in the future. Great Job!!!Julie

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ddelsole

May 31, 2012

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Our salesman was top notch that we worked with Randolfo Cabrera. He was friendly and courteous at all times. Overall, we were extremely happy with our experience at this dealership. Lou and Donna DelSole

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Rveloster15

May 31, 2012

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My sales rep alex went out of his way to make me comfortable and provide an excellent experience in bying a new car. He is very knowledgeable and thorough. I would reccomend this dealership to anyone! Everyone is very nice and the service is great.

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ajm395

May 31, 2012

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Our salesperson, Wayne Murray, is very knowledgeable about the Hyundai products. In showing us the Azera, he reviewed ALL the instruments, demonstrating how they worked. After purchasing the car, he was just as personable as before we bought it. Again, he showed us how things work when we picked up our new vehicle.I did not feel the "pressure" to buy the car, as we explained we wanted to do more research regarding the Azera, since I changed my mind from the Sonata to the Azera in one day.When we returned, two days later, Wayne worked with us, and we were able to close a deal. Never in my life have we EVER purchased anything in such a short time. Thanks Hyundai. Thanks Wayne.Janet Moricoli

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maribel55

May 31, 2012

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I walked in to look at a car and Mr.Cabrera greeted me in the most polite way,,in a few hours we were signing the contract for my new Hyundai Sonata 2013 I could not believe this was actually happening and he kept asking me to smile...He is a very good salesperson and without him or the finance department i wouldn't know what to do..To everyone at Hyundai of Milford I give my Thanks ..

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KathyM.

May 31, 2012

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I purchased my 2012 Hyundai Accent from Anthony Walker and was my best experience purchasing a car. i would recomend this dealership to anyone looking to buy a new car. It was a great experience.

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MyraP

May 31, 2012

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Key Hyundai of Milford is truly an exceptional dealership. The sales team are not pushy, they're knowledgeable, understanding and willing to make the numbers work, even with a tough credit history. Victor Torres knew about the used cars he had on the lot that weren't Hyundai vehicles, he's helped me with getting the insurance on my car right away. Victor also took his time with me to make sure this car was what I would like for as long as I'd own it. Chad, the desk manager got the numbers to work and matched closely to the numbers I wanted to be a month. Manny, in finance, finalized all the paperwork. He went over everything and really took his time to explain things to me. This was a great buying experience and I'd refer them to anyone.

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blockwood

May 31, 2012

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Earlier this month I needed to trade up a car to a new vehile. Having had great success with my other 2 Hyundai's which I purchased from Key, I stopped there first. I was greeted my Mike Ocone, my salesman, and told him I was looking to get into a new Tucson. After reviewing with me my needs, he found out that I was looking for a very specific vehile including Color, however I was open to looking at a preowned Santa Fe. Turns out that he had just recieved in the exact color and model of the Turson, earlier that afternoon. Working with Mike was great as he didn't try pushing the keys in your hand or try forcing you to look at a car you don't want. We took the car for a test drive along with a Pre-Owned. There was not question that the new Tucson was exactly the car for me. We closed the deal on Monday evening and they got the approval the following morning and took deliver Tuesday evening. There were a few options that you could get if you ordered the car, but were not on this one. Mike made arrangement for these to be include in the sale and I will be dropping the car off tonight for them to install. I highly recommend KEY of Milford, but if you go there, insist on seeing Mike Ocone.

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c.chap

May 30, 2012

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From the minute we stepped on the property we felt very welcomed. There was no pressure while making our decision and the process was very smooth. Donald was very detailed with his explanations and we felt he was honest with us. We really never felt any pressure.

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RandySP

May 29, 2012

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Dealt with RW at Key Hyundai and was very knowledgable and helpful. Definaty easy to deal with and we would absolutely do it again we got a great car and great service at the same time and would recommend RW to anyone. Glad we came to Key Hyundai. Manny rely helped us out in the office as well. We really appreciated it guys. You made it easy and fun.Randy

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esther ruotolo

May 28, 2012

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I had an accident and was very upset when I had to go looking for a new car.My son took me to Key Hyundai because of the good advertisement about the warranties,and all the good things I had heard from other people, etc. The salesman that showed us around was Alan Rudman and he made all the difference in the world-he was so understanding about how upset I was and still being in pain waited until I felt better to take a test ride , he did not ''push me '' and showed me a variety of different models and their qualities & safety features. I truly hope Sal Sinardi (who was also very helpful and consideret about my problem)knows what a gem he has working for him. I would recommend doing business with this dearlship to anyone.

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ggonz2012

May 26, 2012

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Key Hyundai has excellent customer service. Sales Consultant, Matt Louis treated me in a friendly, courteous and professional manner. He paid close attention to my request and found the right car for me. Finance Manager, Carlos Trindade helped me achieve the right financing support for my purchase. The trusting and friendly environment during my time at Key Hyundai clearly made it an excellent customer experience for me. I'm a happy Hyundai customer.

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forgetit

May 26, 2012

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overall it was a pleasure doing business at this establishment. the sales person went above and beyond. i would definately recommend my family and friends to go here.

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Frank Anthony

May 24, 2012

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I have given this rating due to the fact that Ryan was and always has been so VERY professional and seems to truly care about the client/customer (me) as well as whether the service was up to my standards (which it was). Your organization is fair, fairly priced, courteous, professional, attentive and caring. And it comes across as very genuine. Ryan is a cornerstone of your organization and should be respected as such. I hope there is a place for him in upper management when the time comes....It would be nice to see him be infectious with his style by managing others to be the same way in the same professional manner.Please note that in your records my name is Frank Anthony Van Deusen (or Frank Van Deusen ... I believe that your system may have my last name put together as "VanDeusen" without a space. However, I go by "Tony" from my middle name which is "Anthony."

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rtemple7

May 22, 2012

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On Sat. 5/19/2012, we stopped in just to look at hyundai, since we already have Sante FeI disliked my suzuki 4x4. After driving Veloster, we decided to purchase, Our salesperson was as helpful and most knowlegeable. Maurice is great, He has even snswered many questions for me in the last 2 days. He has been the best salesperson we haveever dealt with. Thank you. Maurice.rtemple7ataol.comRita & William Temple

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Jtyler2585

May 21, 2012

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Alan Rudman deserves a medal!!!! I have never In my life had a better car buying experience in my life... You hear the commercials on the radio "we are a dealer for the people.." and they are... I went in with a shot I the dark thinkin another turn down but Allan wouldn't take no for an answer from anyone he said he would get It done for me and that's exactly what he did... Thank you Allan I love the new car never thought I would ever be driving a brand new car. Jake T. Stratford CT

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pauljaros

May 18, 2012

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Sales was done without force. Demonstration for car was very professional.Detailed explanation all car function.Appointment for remote start installation was done by salesmen in my convenience time. Thanks PAUL

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xochristie07xo

May 17, 2012

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Wayne was great from the beginning of my visit until the end. He was very friendly upfront and not too pushy towards a certain vehicle like what you would expect. He even helped me past the time when the dealership closed and made sure I had no lingering questions regarding my new car purchase. Wayne really went out of his way to even help answer my father's questions. Great guy, even called me after to make sure I was comfortable and had no further questions. Would definitely recommend this dealership again.

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Connie Buzzell

May 15, 2012

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Alan Rudman was the saleman that was selected to help me. Right from the start, Alan listened to what I wanted and then proceeded to take me on the lot to check out a few models. After riding in the Sonata with its great pickup speed, I was able to narror the choice down. (you see I owned an Elantra for 12 years). We then went back to the showroom, where I was planning on walking away now that I had an idea what Key Hyundai had to offer me. I told Alan, I wanted to check out a couple other dealerships to see what they offered. Alan told me to sit tight while he went to speak to his manager Aubry. Aubry came back with a somewhat sweet deal. After going back and for several times, I realized no other dealership offers the guarantee that Key Hyundai does. Five year front to back and 10 year Powertrain. That held me at Key a little longer. The clincher was when I found out that the car I was interested in was a 2013 Sonata. Wow, brand new, I felt ahead of the game and signed. Even the finance department was great. As far as Alan, real down to earth guy. Alan is old school in his sales, much appreciated by me. Also offered me his Minneola Orange right from the start. I thought wow, this guy is offering me his snack, how great. We ended up sharing. When lunch time came around, Alan went and got me pizza. After purchasing, Alan walked me through the important steps of what my car had to offer and the operation of the vehicle. He even took a picture of me and the new car, using my phone. We had many laughs that day. Fun at the dealership.

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Roseann1234

May 4, 2012

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I had a great experience at Key Hyundai in Milford. The sales man, R.W. Wentworth was great! I had shopped around & Key offered me the most for my trade in. I would definately recommend this dealership.

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RissyJoe

Apr 30, 2012

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I purchased a certifired pre-owned Santa Fe last week from this Milford Hyundai dealership, and I had a great experience! From the moment my husband and I walked in our salesman, Hector, was wonderful to deal with. We ended up test driving a car and left having purchased one! I would certainly recommend this delearship to someone who is car shopping!

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2012 Hyundai

Apr 23, 2012

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I have purchased over 30 new cars since 2000. Everybody involved in my purchase did an outstanding job.My sales person Martin and Mngr.Chad made buying a 2012 sonata a very Pleasing experience. I would recommend driving over and giving them the opportunity to show you how great buying a new vehicle could be! Key hundai does put the customer first which is great!

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Galuppo

Apr 21, 2012

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Alan Rudman was a pleasure to work with. He is very customer friendly and kept me in mind when the car I was looking for came in. He called me once a week to see if I was still in the market and when the car I was looking arrived, Alan made the deal happen. Alan is an asset to Key Hyundai and a great sales person to work with.

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Rdellavalle

Apr 19, 2012

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We put Anthony thru the ringer to get the price we could afford. This is the second time we have bought a new car from them. We had a 2003 Sonata. Anthony was very knowable about the different models available, and the opitions available with each. In the past with the 03 we were very pleased with the service we received on our 03. We are looking forward with the new Sonata.

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Omuni

Apr 19, 2012

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I've been to a few car dealers over the years and I honestly have to say that Key Hyundai was like no other I've been to before. From the thorough Sales Rep. Wayne Murray to the funny "Mr. Got Jokes" Sales Manager Anthony, to the General Sales Manager who knows his lenders and what works best for you the customer to the Financing Agent Carlos, who had that paperwork organized and tight. My experience was nothing but FABULOSITY!!!!!

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rmckeon

Apr 19, 2012

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Best car buying experience to date. Employees all very friendly and helpful. Worked with me to get the best deal possible that fit within my needs/budget. Would definitely reccomend this dealership to others.

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bettyboop1201

Apr 18, 2012

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Awsome one on one personal service. Anthony is very knowledgable. Awsome buying expereince. Will recommend to anyone looking into buying a used or new vehicle.

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NGahar

Apr 17, 2012

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Purchased 2013 GENESIS 3.8 TRACK from Key Hyundai of Milford. My second car from this dealership and both times i had a great experiences and services provided by Matt and RW Wentworth. Sales representative WR Wentworth made this purchase a breeze and only man at Key Hyundai that probably knew how to setup Genesis bluetooth. Thank guys.

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Dannie1115

Apr 16, 2012

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R.W is the best dealer I have come in contact with thus far. He helped me remain calm and assured me that I was going to recieve my car no matter what circumstances. He did everything in his power to make sure that I left satisfied and I did! This is why he deserves all the best reviews because he is more than dedicated he takes it to a personal level where he makes it his duty that he makes you a happy customer.Great is an under statement when it comes to R.W he is excellent! I would reccomend him to absolutely anybody.

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jiriz1

Apr 5, 2012

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I just purchased a beautiful Hyundai Sonata Limited in white with black interior. Not only was my sales rep Alex fantastic in working on finding the exact make model and style that I was looking for but he also made the buying experience the most comfortable and easy time I have ever had buying a new car, as well as trading in my old car. Everyone at the dealer was nice, and welcoming which is a rare experience for me at a dealership. Its has been two weeks and all of the sudden today I received a welcoming gift as well from the dealership, not something that most dealers do, they have kept in touch to ensure everything is going great. I certainly can say I have received the best customer service from Key Hyundai in Milford since the second I requested a quote. Thank you guys for such great service.

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cprrich1

Apr 2, 2012

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My sales consultant Wayne Murray went ABOVE and BEYOND what I expected. He was very professional and really worked hard to get the BEST deal possible for me. From the minute I sat down with him, I got the feeling I could really TRUST him and that he TRULY wanted to make this work for me so that I drove home in the new car that I wanted. Well, that happened and I am a PROUD owner of a 2012 Sonata which I absolutely love !! From the second I walked in the door, I was greeted immediately and the whole staff at Key Hyundai in Milford were ALL very friendly and curteous !! I will DEFINATELY recommend this dealership to everyone !!

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Brandt.mccauley

Apr 2, 2012

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My salesman Wayne was a pleasure to work with. I would recommend him and the dealer. They are really the dealer for the people. I would also tell people that the elantra is a great car

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chaoz4sho

Apr 2, 2012

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I purchased a used car recently "2011 hyundia sonata" and love everything about it. Very clean inside and out, no rust on the engine or under the car, fresh smell and extremely low miles. The person that helped me with the sale process was Randolfo "Jimmy" Cabrera. He was very friendly, informative, not forceful on making the sale, entertaining and went above / beyond his normal job duties i would say. I feel very comfortable with my purchase without any doubts in mind. I would go back and purchase more cars from this dealership also through the same sales man. Too bad im not rich but hopefully I will be one day LMAOGo to this dealership if you want friendly useful service, a great car and a good price for it. Of course they need to make a profit some-how, thats what business is about but the prices are still amazingly low and fair. No complaints at allSales Man - Randolfo "Jimmy" Cabrera

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ruszkowski_r

Mar 30, 2012

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I purchased a 2012 Sonata this week. It was not my first time visiting Key. I thought about the Sante Fe, then the Vera Cruz. Randolfo was very patient with me. The night I came to take the Sonata for a test drive it was very busy, but I never felt neglected, and actualy had fun. Well I fell in love with the Sonata, and everyone at Key helped me take my new car home. This was my first new car expierience in 30 years. While Randolfo ran around a bit Wendy took over and she made me feel very comfortable, and was so friendly. I would, and already have recommended Key to my co- workers ( of course they had to ride in my new beautiful car ) No tickets please !!!!

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heathrrn98

Mar 30, 2012

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Approximately 3 weeks ago we purchased a beautiful used car for our teenage daughter. We had a fantastic experience working with RW, Andre and Key Hyundai. Prior to this experience we had always had so-so experiences with dealers and although satisfied we were never overly impressed with any dealers. After working with Key for my daughters car, this changed and our desire was increased for a newer and larger car for ourselves. We had never really thought we'd be able to afford to purchase a mini-van or SUV for the payments we had for our HHR. But since we had such a great first time experience with Key and they advertised being able to do such a thing, we figured we may as well check it out. I spoke to Andre first and he set me up to work with RW again. RW knew just what we were looking for and assured me they would do their best to make it happen. This was no small feat considering we still had almost 2 years left on our current loan and not the best credit rating. Manny from Key was able to get the financing for us and we now own a 2011 Kia Sedona minivan. We have never been happier!! RW is the absolute best to work with. He is so personable and kind. Key is ALWAYS slammed with customers and we saw the salesmen running around with everyone extremely busy! The impressive thing is no matter how busy they were, R.W. had time for us. He didn't ever make us feel unimportant and actually every salesman appeared to have a similar attitude. You're made to feel important to them. I guarantee I will continue to go to Key and R.W. for any vehicles purchased from here on out. I will (and have already)recommend their dealership to anyone I know.

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barbara distefano

Mar 26, 2012

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Dealer ship was informative, polite, helpful and knowledgealbe. Wayne was very cooperative and freindly. I will definetly rec. to others.I hope when service is needed, I'll have the same experience.

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ljmr

Mar 24, 2012

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I have NEVER owned a new car, never wanted the responsibilities. Alan Rudman came highly recommended to us, so I went with my husband to start looking at a used car. That is until we meet and got to talk with Alan. I have to give this man allot of credit putting up with all my negativity. Drive a new car me? I did but only in an empty parking lot. Went back to the showroom and started talking. What finally made allot of sense to overly cautious me were the pricing and all the warranties of the Touring Elantra new car. We returned a few hours later, and signed on. I had purchased my very first brand spanking new car! I don't believe I would have purchased a car so quickly if it wasn't for Alan's supportive, knowledgability, and kindness towards me. It still amazes me how much time this Super Salesman gave me the evening we picked up the car! Talk about car lessons! He was right there making me feel comfortable, asking allot of questions, and sincerely wanting me to understand everything about this new car of mine. Still after a few days, he called us asking if I had gotten over my fears, and was comfortable, and any other questions concerning the car! Who gives that kind of service??? ALAN RUDMAN DOES! I WISH THEY HAD A CONTEST GOING FOR THE BEST SALESMAN.ALAN GOT MY VOTE AND I AM SURE WOULD WIN! Skeptics should visit with Alan; he knows his cars, and his business well!Thanks Alan for all the time you have given us, rest assured we would definitely recommend you and Key Hyundai.Lucy & Jim R.

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bruinsdevils

Mar 17, 2012

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It was a terrible experience from the second we walked in. we were treated like trash and they didn't care about us. They told us they didn't need our money, as somebody else would buy that car anyway.

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sharon29

Mar 17, 2012

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The salesman was very pleasant and knowledgeable on all the cars. Things went pretty smoothly and we are very happy with the car so far.

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heathrrn98

Mar 15, 2012

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I went to this dealership after I called just generally asking if they had a certain car (used) in their lot. After speaking to a woman who answered the phone, she convinced me to at least come in and meet with Andre. We decided to do that since we were looking for a used car for our teenage daughter and looking for ideas. We had no intention of buying at that time and truly didn't trust ANY used car salesman. Initially on walking in I was hesitant but Andre put us at ease and working with RW was very easy. They immediately came up with a beautiful used hyundai which had minimal milage, all the service records were available and they gave us the car fax. Despite intentions we walked away that night after putting a deposit on the vehicle and never once had a regret about it. Once we picked it up it made some noises we weren't sure about but they immediately took it in and addressed it.I would highly recommend Key to used car buyers (and already have) and specifically RW and Andre for sure. If we decide to buy a new car I think I may be sold on a new hyundai for myself.

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roy360

Mar 13, 2012

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Did my research and ended up buying a 2012 Genesis Coup from the Milford Key Hyundai location on Saturday. The process was great, very relaxed and no pressure to buy. This was all because of the sales person I got, RW Wentworth.RW Wentworth did a wonderful job and provided me with an excellent first time experience, before Saturday I had never even stepped foot in a car dealership. If your looking for a new/used car, definitely check out the Key Hyundai location in Milford and ask for RW Wentworth, he'll provide you with a pressure free buying experience.For my first time buying a car, it really made me happy to see how easy the process is on buying a new car, I drove it home that day!Thanks RW!

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MyTuscon

Mar 8, 2012

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After spending 3 weeks researching safety, quality and economy I decided on a Hyundai Tuscon! Then I had a bad experience with a local dealership. I was extremely distraught and literally in tears after they sold the car I'd put a deposit on! So began the search in NJ, PA and NY for that car, color, interior and options. Not only did Erin convince me to travel 140 miles to CT but after a half dozen conversations with her, she became my lifeline! Her compassion, empathy and understand for my situation restored my faith in Hyundai! Anthony was GREAT! He was accomodating and welcoming. He anticipated our needs and concerns. Thanks to him buying a new car became the exciting and joyous experience it should be!

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AE

Mar 5, 2012

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Excellent sales experience with Alex. He knows the product and is personable. (He hits the mark of being motivated but not pushy.) We bought a 2012 Sonata a week ago and have been happy so far. Over the weekend my wife had a flat and the tire was ruined. The service department worked with us and the price was much lower than the local tire discount chains.

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Abernier

Mar 3, 2012

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I have bought 3 vehicles from the Milford location and this was the best experience I ever had with a salesman. Although Randolfo is a nice young man my hat goes off to Alex who went above and beyond on professionalism. He took me for a test drive brought 2 cars to my place of employment so I could see the color in person and notified me every time a new one was available for purchase. He explained every detail of the car before I left and made sure I understood the functions. I love my green Veloster and I am no longer on a waiting list thanks to Alex. Anna Bernier

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Burnzee

Feb 29, 2012

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My wife and I bought a new 2012 Sonata at the Presidents Day Sale. This is the third Sonata that we have bought from Key. Kurt Schock was our salesman and he made our purchase a pleasant experience. He was very patient and knowledgeable. When it came to the paperwork/ financing, Manny Rodriguez took over. He was very professional and knowledgeable as well.We will be back when we are ready to purchase another Sonata !!! George& Holly

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GONZALEZ44

Feb 28, 2012

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Had a good experience car shopping At Key Hyundai.Kurt made it happen.He was very friendly as well as knowledgble thanks Arturo & luz L Gonzalez

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LomaxAJ

Feb 28, 2012

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We bought from Kurt before and as usual he was excellentin finding the right vehicle. Manny really worked hard for us to get the loan approval. Thanks to both!!

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www.myhyundai.com

Feb 28, 2012

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I found the entire experience with KEY Hyundai-Milford to be top notch and very professional. Everyone I met was friendly, helpful, informative, and honest. I also liked the organizational culture and environment and at every level, you could feel that the "customer comes first." Thank you for your first-rate service, and I will recommend you to others.

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truff

Feb 27, 2012

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I WOULD RECOMMEND THIS DEALER FOR MANY REASONS,FROM THE RECEPTIONIST TO THE SALESMAN,MANAGERS,FINANCE ,WOMEN THAT DOES REGISTRATION TO THE STAFF THAT WORKS OUT ON THE LOT. Everyone smiled and was very friendly. I told Alex Ortiz exactly what i wanted and he did not pressure me like other dealerships had attempted to. Alex did not waste anytime,was very efficient,was very polite to my wife and daughter and even moved my kids car seat from my trade in to the new car. I have bought many new cars thru out the years and this by far has been my best new car buying experience.

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mkbmkb

Feb 26, 2012

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RW provided excellent service and went over and above what was necessary to accommodate us. Worked with us on pricing to be sure we were all happy with the transaction of our new Sonata. I would highly recommend him to anyone wanting to purchase it lease a new Hyundai.Maura

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Flo-Rider

Feb 25, 2012

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Matt Lewis pretty much help me make my mind up from day one. He was so helpful. He honesty from the beginning and knowledgeable about the product he is selling and understanding about his customers needs and want. I had already visited 4 other dealership before going to Hyundai and I got the best service and help from Hyundai and was not just rushing to put in any car and take my money and send me on my way.If I could I'll recommend the world to buy one. Plus I'm saving so much money in gas than I did with my Nissan.

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hmb3223

Feb 22, 2012

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We had previously purchased a Hyundai from this dealership and having had a very good experience with the service staff, and a poor experience with a competitor's service department, we decided to go back to Key Hyundai to purchase our next vehicle.Alan is a very good sales person, who works well with the customer.It was comfortable working with him from the start.In the past when I have purchased vehicles, even when I have gotten a good deal, I have walked away from the experience feeling like I've gotten the worse end of the deal. In this instance however, I left feeling I had gotten a fair deal on the vehicle we were looking for. That was in large part thanks to Alan's honesty and easy-going demeanor.I would recommend both Alan individually and the Key Hyundai dealership as a whole to anyone looking to purchase a new or used vehicle.

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ldelude

Feb 21, 2012

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After shopping for a used car at another dealership earlier in the day, we experienced a higher level of service the moment we were greeted by Wayne Murray at Key Hyundai. Overall, Id say that Wayne did not seem like a typical car dealer he was a business man who treated us with respect. We never felt he was saying anything but the straight facts, which created a relationship with him of trust. Waynes knowledge of the car we were looking at was amazing; he knew what every button was for and gave us a tour of the vehicle from start to finish. We happened to be shopping on Presidents Day weekend, which meant the dealership was extremely busy. Although it was evident, no one at the dealership ever expressed their personal stress. We signed the final paperwork at 9pm, and I kept commenting on how everyone was still smiling. Wayne especially he even went across the street and bought us dinner while we were waiting for the paperwork! We have a new partner in Key Hyundai, and most of all we have a new advocate and partner in Wayne Murray. I also want to comment on Manny, the finance manager who did our paperwork. He was absolutely terrific. He was informative but efficient, and also very personable. His demeanor is exactly what a customer wants to work with after a long day of car shopping.

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loried

Feb 18, 2012

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What a wonderful experience! I Have had many new cars & key hyundai by far has treated me the best!!! I will not hesitate to recommend this Dealership to everyone I know.

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lhosking

Feb 16, 2012

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I ended up today having one of the best experience at Key Hyundai. I had purchased 4 other cars from them & this one is my 5th. After rocky start but then working with Jill & Sal & Carlos they were able to get me payment that I can handle and into a car far more than I had expected & dreamed of. I cannot thank them enough. Great Job everyone. I am one happy woman!! After today I would definitely recommend them to other people.

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Gmbaldo

Feb 16, 2012

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I came into Key Hyundai to look at the Genesis Coupe. The car is beautiful but rear-wheel drive and doesn't meet my personal preferences. I fell in love with the Hyundai Sonata 2.0T Ltd! Saw it in the lot. Walked behind it and couldn't believe it was a Sonata. Awesome. Working with R.W. was superb. He made himself available to me in the late evenings for discussions. He went above and beyond! Then closing the paperwork with Carlos was another fantastic experience. Carlos is extremely knowledgeable and helpful. I am looking forward do having a great service experience with Key Hyundai. Thank you.

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latina0295

Feb 15, 2012

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I walked in there to service my 2011 sonata SE/limited. My service rep was Robert Julcson and he was very pleasant, and I love his sense of humor. Out of all the service rep. He is my FAVORITE one. Fyi (I LOVE MY SONATA) well I was with my husband and he was thinking about buying a new car. I was used to talking to Tommy Ortiz, my previous salesperson. I felt very very comfortable with him. Then I found out he left this dealer. I was devastated until the receptionist told me to speak with Wendy at first, I was wearily but she turned out to be friendly. We were talking and comparing nationality. I felt at ease speaking to someone that speaks Spanish. The price was not looking good so Mathew the manager came out and spoke to me. He was very friendly, and warm. But price not good Until Sal came and made me very very happy!!!! Sal was also a comedian, Well guess what my husband came out with a 2012 TUSCON limited. Wendy is the :Best

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daniellecompass

Feb 13, 2012

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I am so pleaseed with my new car, I have purchased many new cars in my life, I HAVE TO SAY ANTHONY was the best sales person I have ever had, he made the experience enjoyable, they didnt even have a problem reg. the car in FL. I love the fact they were able to get me the car I wanted:) Thanks again

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kcusano

Feb 7, 2012

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My experience with Key Hyundai and dealing with Anthony Walker and Sal Sinardi was nothing but exceptional. From the minute I walked into the door until the second I drove off in my new Sonata, it was nothing but informative and friendly service. This was my first time at Key Hyundai and they made me feel very comfortable. Anthony went through everything with me and helped make the process seem effortless. He listened to my needs and wants and I left with everything and more! I would highly recommend anyone to buy from Key Hyundai and I will be back in a few years for another one!!!

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wayne4800

Feb 6, 2012

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Working with Alan Rudmanwas great. He is a complete gentleman, sincere and honest. He made my experience feel very comfortable. I feel like have known him for many years. He listed to what I was saying and always did his best to provide a car that would fit my needs. If anyone is looking to work with a great person, you should contact Alan Rudman. He is a 5 star rating and a great person.

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Adrianne_Rawrs

Feb 6, 2012

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As i got to Key Hyundia i was greated right away. They were really nice. Me and my mom were really doubtful about getting a car . But than RW Wentworth came along and helped us. He tried everything to get us into a new car. And than he did it .He got us into an amazing car that was dependable and pretty. He is a great car person dealer person . lmaoo. i wud recommend for people to go there and talk to him because he will do anything to help. I will definitly be back for when its my turn to drive. Thanks Key Hyundia Especially thank you RW Wentworth

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LPRESTON

Feb 2, 2012

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I was thrill with the way Matt handle the sale he spoke nice and clear about everything .He was up front with what i was getting he offerd a carfax for the car detailed everything about the car he made me fill i was getting a good car overall i was very satisfied.this is my first time ever buying a car from a dealer and matt made my first experence a good can say i trust his every word.I;m happt to have had him as my sale consultant. THANK YOU KEY HYUNDAI

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Bethacasson

Feb 1, 2012

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If I could choose Excellent for the rating I would. Randolfo was very attentive and made the negotiating process fun and and manageable. I was really please with my experience and recommend this dealership frequently.

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earlgchase

Jan 30, 2012

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Buying a car..... the choices; price etc; is not easy sometimes you feel like you are being litigated but not with Tommy Ortiz.He was very patient no pressure and the overall experience was very calming. The best thing was a day later here we are driving a 2012 Hyundai Santa Fe. Thank you once again Tommy you made it very easy for us. Sincerely Earl & Nena Chase

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dpetersen913

Jan 30, 2012

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I was there with my wife and 18 month daughter and they were very accomidating to us it was a great experiance they went the extra mile for us .

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ccaracas

Jan 28, 2012

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The dealers atmosphere was inviting and amicable. The staff was extremely attentive to my purchasing needs. They were knowledgeable and thorough with the vehicle information which enhanced my purchasing experience. MR. RW Wentworth, Sales Consultant, was exceptional in his knowledge of the vehicles and his customer service was top notch from start to finish. I highly recommend Key Hyundai.

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mynewcar123

Jan 26, 2012

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Bought a new Elantra on January 13th. I got a good deal; it had options that I really didn't want but we came to an arrangement. From walking in the door, it felt like I was in the midst of a professional operation. The receptionist took my information and I only waited about 5 minutes before a salesperson set up a test drive. I had intended to shop around elsewhere but I felt comfortable there and decided to see if we could make a deal. Throughout the negotiations, I felt in control of the process and that the sales staff actually did want to sell a car. Although I had been pre-approved for a credit union loan, the finance manager told me he could get me a better rate. After filling out the paperwork, he was as good as his word (I do have excellent credit). Overall, very pleased with the experience and would recommend Key Hyundai to anyone in the market for a new Hyudai.

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mbdealerrater

Jan 23, 2012

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I went to Key Hyundai in Milford on December 19th for routine service on my older car when I first heard about a fantastic incentive they were offering. When I went into the showroom, I was immediately greeted by the showroom secretary who shown me over to Wayne Murray's desk. Wayne is a wonderful salesman who showed me my brand new 2012 Hyundai Elantra. His exertise on the model, and all around knowledge of the warranty, and available service options sealed the deal for me. Moreover his friendliness made the overall experience a pleasurable one. Afterwards, I was shown into Manny Gonzolaez office to mash out details with my loan. He added an additional professional touch to the experience and answered ALL of the questions I had without hesitation and spared the gimmicks and aggresive demeanor. Kudos to the staff at Key Hyundai of Milford for making my car-buying experience a wonderful one! I would definitely buy a car from them again!

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Ingue86

Jan 17, 2012

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I was working with a salesmen named Wendy and she was doing her job of showing me the cars. I have no complaints with her. When speaking about finances and the actual purchase of the car, the manager tells me that he will try his best to get the payments where I want them. I agree to proceed further but unfortunately we couldn't make things work. This is fine. I have no problems up to this. Then a week later I am ready to make a purchase. I found another dealer giving me a better deal so I call Key Hyundai to give them one last chance. I spoke with Angela. She was pleasant to speak with but eventually lied to me to get me to visit the dealership in person. I don't think it was her call, but one of the dealership managers who told her to do this. Before visiting the dealership I gave Angela all of my information and asked if she could meet my expectations. After a short while she agreed to what I had offered and asked me to visit in person. I asked again to confirm the details and again she agreed that they would be able to meet our agreement over the phone. So I visit the dealership and of course it was all a ploy to waste my time. They would not meet our arrangement over the phone. This was very frustrating since I had confirmed twice that the reason for my visit was to purchase the car at the agreed price and still they were trying to play games. If they couldn't honor the agreement over the phone they should have just said so. Instead they had to waste my time and gas driving over there for no good reason. Needless to say I left this dealership and their poop tactics and bought a car that afternoon from a much more reputable dealership.

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grace1940

Jan 15, 2012

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My husband and I were very happy and satisfied with our experience we went to hyundai because of my husbands experience in the past and it was the first dealer we went to, and we were greeted by Anthony Walker who was friendly, coopeative and willing to work with us he took in account our budget and listened to what we said and what we could afford. He did not try to talk us into junk with a rate we could not afford, we walked out with two cars instead of one. We are grateful and feel very blessed for the experience and professinal service we received, he should get a raise and train new sales associates. Thanks again. Thomas and Ronda Mitchell.We will be sending business your way.

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didente

Jan 10, 2012

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Dear Jill Merrian, You have a winner at KEY in Milford Ct. My husband and I visitedthe show room on Sunday January 8, 2012 and were treated extremely friendly andcourtesly. Unfortunately and without our knowledge our son wrote a bad review. regarding the purchase of our new ELANTRA. At the time he had no knowledge ofthe model, trim & accesories of the vehicle we purchased. He was under the falseimpression that the price we paid was for a base model without any options.We are extremely embarrased by his action as those actions were totally uncalledfor. We appoligize for his behavior. As owners of our new vehicle we could not be more satisfied with your dealership, staff & in particular Donald Jones. We would appreciate if you could call back reguarding this unfortunate incident. 203-734-0037

RD

RICH D

Jan 10, 2012

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very nice dealership,was very enjoying buying a new car here.they were all very nice to the customers and very helpful.i would recomend them to other's to go there and purchase a new or used car.

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Tory12

Jan 6, 2012

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RW made my car shopping experience worthwhile. This is my first car That will be in my name and I didn't know a lot or even think I'd get approved for a car coming in here but he gave me all the options as made it as easy as possible for me to find out that I was elligable and provide me with a payment I was able to make. He was very honest, personable, friendly, and a pleasure to work with. Because of him, I will always give key hyuandai a good review.

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lblaise

Jan 5, 2012

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Bought a new elantra 2008, needs a new transmission since Nov 2 2011, still waiting it is now Jan 5, 2012, was told it was on back order, then told it was in made an appointment to have the new transmission put in and an oil change while it was there even though it wasn't due, got a call the same day to pick up the car the oil change was done, but the transmission is still on back order. The car rolls when you put in park and I feel it is unsafe to drive (the response was just use the emergency brake that should hold). Since Nov 2 the car has gotten worse and I requested a loaner I was told I would get a loaner, that was two days ago they state that the loaner still hasn't come in.

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chris225

Jan 4, 2012

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My wife and I just traded in our old and purchased the a brand new Genesis. Sales agent Kurt was fantastic. Manager Matt helped keep the process moving forward and first day in our new car has been amazing and very happy with our decision. Would recommend (and already started to) Key Hyundai to all family and friends.

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daniellaursen

Jan 2, 2012

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The dealer was very attentive from the beginning. The salesman was very nice and kept me in the loop with a transparent process. The dealership itself could probably use an interior decorator though.

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robert kloz

Jan 2, 2012

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Anthony was very helpful and a great sales person that helped us pick out the car we wanted. Anthony showed us how to use everything on the car

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Selvaggi

Dec 31, 2011

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I feel we were both winners with this deal. Joe Lewis was personable, professional and won me over in the end-a reflection of his commitment laced with his characteristic sense of humor which we enjoyed. In the end, your dealership offered the best price and I knew your competition couldn't match it. Yes, I appreciate the fact you offer free tires, battery and roadside service but it still boils down to the bottom line on the dotted line which for most people is what is it going to cost me. I look forward to coming in with my first oil change. As long as Carlos adjusts my down payment of $100.00 off my credit card or the retail bill of sale I am a happy camper. I am glad you all liked my cookies. Who knows what I will bring in next!Diane Selvaggi40 Prospect StMilford, CT 06460

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Dannie1115

Dec 23, 2011

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RW Wentworth is the best salesperson you can go to at this dealership. I was lucky to have him and to have him be the one who helped me throughout the day and to make a good decision. He does not pressure you, he is very patient, and has a great sense of humor! He had us entertained the whole night. I would definitely reccomend anyone to RW Wentworth.

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Dawnkb

Dec 20, 2011

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I'm still waiting for them to return a call. They only time I get a phone call is when I email Pam Potter who works directly with Jill.I went in because they had that ad where they would give you 4000 more than what you owe on the car. I had bought and had my car serviced at Key. They did not honor that advertisement and actually took off all the u-tube videos and the one on there website because I had mentioned that they did not state that the difference was going to be put on the end of the loan for another car. One of the managers actually told me it would be better if the bank just took the car. I'm not lying there was at least 2 salespersons with me when he told me that. I went home and though long and hard about the statement and after hearing over and over again on the radio about the we will pay what ever you owe on your trade..I decided to contact Jill. Pam Potter has been the only employee who actually has had the decency to try to work with me, Each time she set up where someone else would call me..it would take more then a week to connect. Once I get them on the phone, they respond with okay, let me check our stock and we will get back to you tomorrow, by the end of the week , etc. We only want to make you "happy". Its been a process that started in early October and it is now mid December and the last time I talked to anyone was over I month ago. I am sure I could email Pam again but at what point ,obviously they are not going to work with me and I will be filing a complaint with the better business bureau.

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martin1989

Dec 20, 2011

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For a first time buyer of a new car, I didn't know that the process could go so smoothly. At least that was my experience at Key Hyundai. Alex Ortiz helped and explained everything to me and I love my new car. I would recommend this dealership to anyone who's looking to buy a Hyundai!

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GFDonohue

Dec 16, 2011

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I wanted to get out of a bad lease, wanted a car with good mileage, wanted to purchase not lease, pay less per month and find a person to work with me who was not trying to take advantage. Well, I found the person and the dealership. Allan Rudman was honest and worked hard to get me a car. He is a good person, totally honest with me about everything. Honestly, I was at first very skeptical, but realizing these people were really helping me, I purchased a wonderful Elantra. They have a customer for life. Thank you Key Hyundai of Milford.

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Joey927

Dec 14, 2011

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My experience at the key hundai dealership of Milford was excellent. The employees there are very helpful organized and are very willing to help you. They Really do everything they can to give u the best deal possible.

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atkinson1

Dec 13, 2011

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From the moment I walked into Key Hyundai of Milford, I was greated with sincere courtesy and professionalism. My salesman, Wayne Murray was very friendly and detailed. While he was talking to me he would always take the time to ask me if I had any question, I really appreciated that. So far I had only one concern and when I called Wayne to leave him a message I was pleasantly surprised that my phone call was returned within 10 minutes. This is actually the third Hyundai that I have purchased and although the previous two cars were not with your dealership I am pleased to say that I have always recieved excellent service from the staff of Hyundai. You are all to be commended!

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Patrickuhn

Dec 10, 2011

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This was a great experence for me. RW was on top of his game strait forward and no lies. He was quick and got me into the car I wanted and the payment I desired. I also got a fair traidin price for my Honda Ridgeline.

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Rich folio

Dec 9, 2011

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Dealt with RW Wentworth and Carlos and let me tell you, RW is without any question the best salesperson in any industry I've ever dealt with. He made the impossible possible where all other dealers failed and Carlos in finance was awesome too, explained everything to me. These guys rock. See RW if you want a car or truck.Rich

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Linaka

Dec 9, 2011

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My sales associate R W Wentworth was very nice, informative and very professional. He did not pressure me into making any decisions. I really appreciated the time he took to explain my concerns and make me feel comfortable with the process. He is a true professional.

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djdadcas

Dec 8, 2011

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This was the second time i bought a car from here. They are always right there to meet what every need you have and Tommy was super nice to my 13 old boy. The owner stopped on the way out to meet us. she was just as nice in person.i can forget to thank carlos and abby for making the night go as easy as it did

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Jdgilbert62

Dec 8, 2011

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Ryan was very friendly and worked with my grandmother, father, and myself with patience and friendlyness. Ryan and everyone we talked to at this dealership were welcomeing and had a real passion in their work and I personally thought that they treated us with respect and had our best intrests in mind. Ryan and your staff were not pushy at all. I greatly enjoried my experience at you dealership. Thank you very much.

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dpbrostek

Dec 8, 2011

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Wayne Murray the sales consultant did a wonderful job meeting my economic needs and matching me up with a certified 2012 Elantra Gls with only 4,500 miles. Wayne was extremly informative when it came to the cars mechanics and attributes. Key Hyundai accepted my 2005 Elantra (poor condition) as a trade in with no problem. Carlos the finance manager was also very professional and efficient in getting my financing and paper work finalized without delay. I was able to dive out in a new car the same day. I will reccomend Wayne, Carols and the Key Hyundai of Milford team to my friends and family.

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marisag

Dec 5, 2011

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I had a very good experience working with RW. He answered all my questions, he showed me how to use all the different gadgets in my new car and he promptly answered my phone calls (even when he wasn't at work). RW was very friendly, easy to talk to and deal with and ,I believe, honest with me; all in all RW was an all around nice guy. I would recommend Key Hyundai and RW Wentworth to my family and friends, as a matter of fact I already have.

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wtrem1

Dec 2, 2011

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Tommy was extremely helpful and very pleasant to work with as were all of the Employee's we worked with.I would highly recommend Tommy and the dealership!

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Craigspinnato

Nov 29, 2011

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My relationship started in service with Ryan, was treated with the up most professionalism. I thought of looking at something new or newer and thats where I met Matt. Everyone I dealt with was very knowledgeable and understood my needs. Once I decided on buying the vehicle the finance dept. went way above and beyond to get me the price and loan. All in all my experience went well from start to finish. I appreciate all the hard work by everyone involved in selling me my Hyundai. Thank you.Craig Spinnato

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paul the greek

Nov 28, 2011

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The question si WHY !!!!! RW was great, he is been around, knows people and talked to me, not at me, another words he made me feel like was at his home as a friend, not just trying to make money selling cars. He is truly a "people person". Dojn't want to forget Sal, he knows the meaning of keeping customers in the Hyundai family. thank you both, it was worth the 1 hour drive.

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JoeShaw1

Nov 23, 2011

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I had a good time. Nice and Easy. I enjoy my new car. Anthony made it easy to find what I needed. Thank you. Bye.

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jcramer82

Nov 22, 2011

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I'll start by saying that Key Hyundai Milford has a stellar team! Couldn't be better! Really. My experience with Key Hyundai Milford started last week when my clock radio woke me up to the sounds of your commercial. I had been shopping around for a car for months without success and hearing this commercial at the top of my morning just felt like a sign. I went online, filled out a pre-approval form and overnight I was the recipient of the best service I have ever experienced!In addition to asking your team to work with a challenging credit history, I had other needs that no one else would or could meet. Your team rose to the challenge and exceeded my needs. I have physical limitations making car shopping very difficult. Your team guided me through the application process prior to my visit and I browsed the inventory online. Matt, Becki, Anthony, Joe and the rest of the team had everything ready for me when I arrived. I felt like I was floating through the process that is usually so stressful. I really couldnt have asked for a better dream team. Everyone was so wonderful. I cant imagine ever going anywhere else. I send much gratitude to you all. Thank you from the bottom of my heart.

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Gary P

Nov 22, 2011

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RW helped me get a deal done where other dealers failed because I owed more on my car than it was worth and he and Joe put me into a newer vehicle for very close to the same payment. Other dealers weren't interested in helping me like RW was. Very good experience. Overall, the experience was awesome and I highly reccomend RW if you're looking for a nicer newer car.Gary P

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noel25

Nov 21, 2011

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I had a really great experience with key of hyundai.they made sure that i did not walk away with out a new car.i will be sending more people to have the great experience i had.also adam was a really great sales consultant i loved having him

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AlysonDowns

Nov 20, 2011

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The sales staff was very prompt and attentive. I did not feel preassure or felt like I had to fight for the price I wanted. On the down side, there is not adequate parking and the paperwork process is much to long. Too much paperwork is done by hand and needs to be computerized. This would make the process quicker so the customer can get out quicker and the sales staff could attend to more people and increase their sales.

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Cyn3729

Nov 19, 2011

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My salesperson, Alex, was absolutely wonderful!! I really appreciate the way he listened to what I wanted in a car and my concern about monthly payments. He followed through! My payments are over $100 less and I got the exact car I wanted!! I am a very happy & satisfied customer!

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itole86

Nov 16, 2011

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after having bad experiences with other dealerships, i was introduced to Maurice, and right away he was able to take care of what I needed. he was able to get exactly what I wanted in a short while. also, his friendliness and attentiveness were just amazing. By far the best experience i've had purchasing a vehicle. His constant communication with me prior to me driving off with the vehicle, showed he really cared about his customers satisfaction.

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jinx

Nov 13, 2011

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Experience at dealer ship was very positive. All employees contacted were very friendly. Wayne Murray went out of his way to ensure that my wife would be satisfied with the car I was purchasing for her. Wayne recomended a vehicle that met her size requirements. All details of the car clearly explained to her.

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Theresa Abubo

Nov 12, 2011

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Excellent. Great Honest Service! This Place Rocks!!!! Thanks for The Great Deal!!!! We feel great and satisfied with our purchase! Abubo Family of Bridgeport : D

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Court_kertz

Nov 11, 2011

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I have given this review because my father and I have purchased five cars from this dealership, and they provide excellent customer service. Also, I am always satisfied with the outcome of purchasing the cars.

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asteel

Nov 9, 2011

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I came in for a simple repair on my 2008 Hyundai Sonota on November 1st, 2011. While waiting for my car, Kurt came into the customer service waiting area and announced that a truck of 2012 cars had just came in and that they would make a deal with anyone waiting to purchase a new car for the same payment as I was currently making or at least close to it. I had been discussing with my wife about purchasing a new vehicle as we had two Hyundai vehicles that had roughly 65,000 miles on them and we wanted to make sure that if we had to buy new cars, that we would alternate having payments. I told Kurt what I was looking for and he pulled around a 2012 Harbor Grey Sonata Limited that looked amazing. I took it for a test drive and was looking at all the features inside and was sold almost immediately. I decided to make the deal and Kurt and the rest of the team worked with me to get the payment I wanted and the car that I wanted. My new Sonata is amazing and I have recieved many comments already how people are amazed that this isnt a Mercedes or BMW. The features are great and the look and ride quality are much better than I expected. I am 100% satisfied with the vehcile and the service I recieved from the people at Key Hyundai. Kurt was very easy to work with and gave a no pressure approach to me which really helped me make my decision. This is the 3rd vehicle I have purchased from this dealership and have recommened them to others. My wife, brother, father, and grandparents have all purchased multiple vehicles from Key Hyundai of Milford and we are all satisfied with the quality of the cars and the people working there.Thank you Key for making this purchase an easy decision.

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laramos

Nov 8, 2011

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I love my new car and got a good deal but I spent over 6 hours there. I would buy another car from this dealership but I would hope the process is going to get more streamline once an agreement was reached.

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marcus106

Nov 8, 2011

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Our recent experience buying our new Hyundai Sonata was great from start to finish. Everyone was extremely friendly and knowledgeable. Wayne did a great job explaining everything and making the whole process so easy.

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kalidew

Nov 8, 2011

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Our experience in purchasing our new Hyundai Sonata was very good. The staff was friendly and our salesman was very knowledgeable about the car and working with us to get a price that was acceptable to us.

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jpm1968

Nov 7, 2011

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We went there looking for a newer car than what we had. This the the third car that we have purchased there and will continue to buy from them. Overall their staff is outstanding. This time we had an excellent sales experiend working with Don Jones.

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vmvelez

Nov 5, 2011

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Both Kurt and Manny are a great explains of true customer service. These gentlemans went above and beyond and made purchasing not one but two vehicles from them a breeze. Thankyou both for all your help.

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tscott

Nov 4, 2011

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I felt my experience with Key Hyundai of Milford was fantastic! Wayne was very pleasent and was able to assist me in leasing my new 2012 Sonata. I was very pleased with the process and felt Wayne Murray really went out of his way to make the deal happen. I appreciate his professionalism throughout the process and would reccommend any of my family members or friends to ask for him in the future.

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mpc1067

Oct 29, 2011

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I contacted Key Hyundai of Milford through the internet and it was one of the best decisions I have made in my life. Angela Bailen greeted me as soon as I got there. She walked me through the different options and helped me all the way through and the results were better than I've ever expected. I got the car I wanted, the way I wanted it with the monthly payments I wanted. This is the second time I buy a car- the first time I purchase a Hyundai- and this time was by far a better experience than the time I bought a car for the first time. I liked everybody at Key Hyundai of Milford. The enviroment was great and very different from all the other dealers I've visited. The managers make you feel great. The sales persons are extremely friendly, the best listeners in the car dealer word, very honest and very helpful. Yes, Angela you are all that! You are now the only car sales person that I want to deal with when I purchase my next car in the future, and Key Hyundai of Milford the car dealership that will make it happen. Carlos thanks for your patience!

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sheilahope

Oct 25, 2011

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No pressure sales, courteous service staff, Great cars at reasonable prices. We have a Sonata in the family and I just leased a 2012 Elantra. It's amazing. The dealership offered a very pleasant experience both in service for the car and customer service as well. The seats in this car are wonderful. Solid ride lots of comforts. Owned Honda's for many years..also good cars, but THIS is the best. Ask for Maurice!

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vmac22295

Oct 25, 2011

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Had a very good experience with Maurice. Also spent some time with Andre in agreeing on a trade-in price of my Honda. Andre was very professional and like Maurice I never felt pressured. Maurice and I spent a couple days discussing prices and trim lines of the Tucson. He was very patient..I never felt pressured even when I left the dealership without a deal my first visit as I wanted to think it over. Ended up buying a 2012 Limited Tuscon. Very happy with the car and the price we agreed on. Highly recommend this dealership. Thanks again Maurice.

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Bianca Clements

Oct 24, 2011

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From the moment I set foot on the dealer's lot everyone was very friendly and kind. Anthony made sure I got the best deal for the car I was trading in and for the one that I was purchasing. He was very helpful in explaining all the details of the new car's operations. Manny was very quick and helpful with all the paperwork that needed to be done for the financing. He too made sure I understood everything I was signing and that I was happy.I would definitely recommend Key Hyundai to all my friends and family.

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ericamart21

Oct 22, 2011

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I came in because my previous Hyundai had broken down for the second time. Joe had sold me my first car there. Everyone was extremely helpful in finding me a car that I could afford and suited me right. Alan was a wonderful salesman, and everyone else at the dealership was very friendly and extremely helpful! I was determined to leave that day with a car, and everyone there made my entire day there much more enjoyable. I will definitely be coming back again!

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Diana Nyren

Oct 22, 2011

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I have filled this section out before but will repeat myself anyway... Buying my new car at Key Hyundai was a wonderful experience. Alan, my sales associate was very supportive and helpful in helping me get the best deal for my trade in!!! I would recommend Key Hyundai to all my friends and anyone looking for a positive car buying experience!!!.... Thank-you Alan and Key Hyundai for your help in the purchase of a new vehicle!! Diana Nyren

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ssutherland

Oct 20, 2011

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Going to Key Hyundai was the greatest experience!!!! I had been shopping around at a few other dealerships and was given the run around everywhere I went. I was refered to Key by a friend, and I cannot be any more pleased with the staff. They were happy, friendly and very helpful! I felt no pressure to purchase something I did not want either. I let them know what my situation was and they worked around me. I have a challeneged credit background as well and they were able to put me into a wonderful, slighlty used vehicle. I walked in on a Monday and was scheduled to pick up my car on the following day. I would highly recommend them. They made my car buying expierence a great one. Thanks Key Hyundai of Milford!!!! :)

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curtisd

Oct 18, 2011

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i had a great experience with my salesperson maurice moody. i think finanacing went above and beyobd but should discuss details with customer service experience.

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sampson528

Oct 17, 2011

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This dealership is a total team experience as soon as you walk in the door. There are no high pressure sales just alot of smiles and very motivated people. I had a great experience purchasing a Sonota Hybrid and would buy another one in a minute. Ryan was very helpful and well informed with the cars operating procedures. I actually had no intention of purchasing a Hybrid but because of Ryan and the test drive I did.

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mareten

Oct 14, 2011

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I have always purchased high end cars. The time had come to trade in my Toyota. I had heard, through advertisements, consumer reports, and personal recommendations about the satisfaction of Hyundai owners. This included their looks, service, client satisfaction and their outstanding warranty. Also, I observed, through personal observations, Hyundai's quality in the the beautiful, fluid lines on their SUV's and sedans. I was fortunate to begin my relationship with Key Hyundai after reaching Erin, on the telephone. I wanted to make an appointment, but personal conflicts in timing, prevented me from making a confirmed appointment. Erin respected my wishes and waited for me to call back Key rather than making numerous solicitation calls. Last week, my good fortune continued when I was assigned Ryan Olphonce as my sales representative. From the first handshake, to the "finished deal"shake, Ryan went out of his way, numerous times, to find the right vehicle for me, and worked incessantly to ensure that not only were my material desires, regarding my vehicle were met, but also working feverishly to , once again, ensure my budgetary concerns were a significant consideration. Not once did I feel any type of pressure to add options that I didn't need. The entire sale was about me, the client and my satisfaction. Key Hyundai is everything and more that I was told or read about the dealership and its vehicles. My sales representative, Ryan Olphonce, was very cordial, highly informed,extremely personable, very bright and most of all, he made it very clear that my total satisfaction, as a client, was his utmost concern. Purchasing a car can be a long and grueling experience. This is the 7th vehicle I have purchased, in my lifetime, and it was the best experience, by far, that I have ever had. There is no doubt that this was due to Ryan's expertise and affable, informed manner. Key Hyundai prides itself on its reputation and Ryan Olphonce is an asset, in every way, to sustain that reputation for Key Hyundai.Sincerely,Marianne D. Van ZandtTrumbull, CT 06611

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vhribar

Oct 12, 2011

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I not so much plugged in my information on the Key site in Milford when my phone rang! I mean it was 2 minutes if that. Abby was friendly, pleasant, and informative. This dealship is on their game and Abby is a cut above the rest on her promptness and clarity.Job Well Done! Shop here? You Bet!Signed,Not used to such GREAT customer service!

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cgiordano

Oct 12, 2011

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I went looking for a used car Elantra or Sonata and after meeting Ryan andlooking at the different cars he was able to meet my terms of how much I couldafford and got me a 2010 Elantra in my price range. He was friendly, courteousand answered all my questions. I had a great experience buying my new car.

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ao778

Oct 10, 2011

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Amazing customer service. Got a great deal. Staff is very helpful and friendly. Can't thank them enough. Matthew Pereira was great. I would recommend them to anyone.

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vperugini

Oct 10, 2011

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I never thought trading in and buying a car would ever be so easy. Thanks to Adam it seemed like a walk in the park. Very Nice person to talk to, very knowledgeable about the cars he is trying to sell, he made the experience from Key Hyundai that much better. The entire staff was very friendly. Would absolutely come back to this dealership!

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miracle123

Oct 3, 2011

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I want to say that I was very disappointed in what I experienced at Key Hyundai. I spoke to Erin on the computer chat before coming to Key Hyundai and explained mine and my husbands situation and also made very clear I had a trade in and could put 500 hundred dollars down and also gave my credit score and my husbands score. I was told that would be fine and Key Hyundai could and would help. We found a car there the salesman was very nice but was never really given a straight answer on any questions. And we could not even get a price on the car or the value of the trade in which seemed very shady but was told if we gave are 500 before we left they would get back with us in a few days. Which seems to be VERY SHADY and could not guarantee are refund of the 500 if things went wrong. I have never came across anything like that. That we could not get the price on the car and could not get the trade in value of the trade in But you wanted the 500 dollars.To me that sounds like very bad business I also planning on posting my view on the internet and also contacting the Better Business Burrow. People should not be treated like this...NO MONEY SHOULD BE ASKED FOR UNTILL YOU ARE APPROVED FOR THE LOAN AND THE CUSTOMER IS GIVEN THE PRICE OF THE CAR AND THE TRADE IN VALUE FOR THE TRADE IN..........WAS ALSO TOLD IF WE DID NOT GIVE THE 500 BEFORE WE LEFT THEY WOULD NOT PROCED ANY FURTHER WITH THE BANK TO GET THE LOAN.........SO VERY SAD.......BUYERS BEWARE!!!!!!!!!!!!

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karita

Sep 29, 2011

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I heard an advertisement on the radio, Jill Merriam saying she's a dealer for the people, so being that i was in need of a new car and with a credit that was not up to par, i said let me give them a call. The lady i spoke with on the phone was very nice, i explain that i need a car and i did not have good credit so before we set up an appointment i just want to know if my credit would be a problem so that i don't waste my time coming there. She told me that would not be a problem, so we set up the appointment and off i went to Key in Milford, and from the minute i step in the building everybody was warm and friendly and not pushy. I was introduced to Anthony Walker, the sales Consultant, who listened to what i needed and then he got to work. I didn't feel that i was pushed into anything, like the other car dealers that i've been to. Anthony wanted to make sure that i was completely happy with my purchase and he went above and beyond. And i got to tell you that i am a very happy lady with my 2011 Sonata, and i will definitely recommend Key to all my friends and family You guys are great and definitely a dealer for the people.

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rubenledesma

Sep 25, 2011

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I originally came in to the dealership just to service my 2009 Sonata, but after seeing and test driving the new Sonata Hybrid, sales rep. Wayne Murry prepared a trade-in, sale, and finance package that I couldn't resist. In a hour I drove out with my new car. Wayne Murray made the entire process a pleasurable experience. No stress at all. Wayne was such a gentlemen that I almost didn't want to leave the dealership. My thanks to Key Hyundai. I'll be back again for sure.

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bridgetmcmanus

Sep 13, 2011

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The second biggest purchase a person will make in their lifetime! My daily commute to work is an hour plus each way every day. Until this time I was driving a 2000 VR6 VW Jetta with manual transmission. Given the long commute I needed a car that would be better on gas and a lot less inconvenient to drive. So I set out to buy a car. This would be my first new car, as well as my first car with a payment, and I was a little uneasy about the financial change that was about to happen. This was until I walked in the front door of Key Hyundai of Milford.Prior to coming to Key I had a very unpleasant experience, during a visit to another dealership on Route 1 in Milford, CT. The sales woman was very unprofessional, impatient and rude. At Key I worked with Kurt who was extremely pleasant and helpful. Kurt took to the time to make this very uneasy buyer finally feel comfortable. He was very informative about the car, and the financing process. No question I asked Kurt was too complicated nor simple for him to answer completely with patience and honesty. If he did not have the answer he immediately went to the proper person to find the correct answer. Two days later I pulled off the lot with a brand new 2012 Hyundai Sonata. My two plus hour daily commute is now wonderful and I LOVE this car!

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pfl2048

Sep 2, 2011

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I did not have a good experience the first time and really did not like what I purchased. But to be honest, dealing with Alan and all the new staff was great. They did everything in their power and beyond to be sure it worked for me, I could afford it and most of all that I was happy with the decision. I ened up with a beautiful 2012 Sante Fe with all wheel drive and great amenities. I highly recommend the dealership and the people who make it work. CUDOS!!!!!!!!!

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jennamarie714

Aug 22, 2011

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I absolutely LOVED Alan and all the helpful guys down at Key Hyundai. The last few months have been terrible searching for the perfect car... I have mediocre credit (at best) and was essentially laughed out of the other dealerships, they couldn't be bothered with me-- I really felt terrible.I was so nervous to have it happen again, and I really didn't feel like being made a fool of again. This time was different, Alan and the finance guys really went to bat for me and got me approved for the brand new 2012 sonata! I was so happy, I really really love it!!!!!! These cars are so hard to come by right now, they're selling like hot cakes..and they still worked super hard to get me approved. I really think they care about their customers, and want to see you go home with a car, no matter if it takes them all day! I took the car home that day, and had a fantastic experience down there!!! I would absolutely no doubt about it go talk to them! And, when they say they'll call to follow up- they do! :o)

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rauriemme

Aug 17, 2011

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Hello! I just wanted to take a moment and let you know how wonderfully I have been treated by one of your associates, Marci Lynn. My husband and I have had such a bad few years in terms of finances; you name it, it happened to us (he has been out of work for 11 months over the last 24). However, we know how lucky we are and how much worse it could have been and we count our lucky stars nightly. To make a long story short, we were forced to buy a 2004 Dodge Durango a few years back that definitely would not have been our first choice, but, again, we were grateful to have it. Unfortunately, the dealer we bought it from had to file bankruptcy and we were told a dealer in Bridgeport would honor our contract (free oil changes, 100,000 mile warranty, et cetera); however, the name of the dealer that they gave us does not exist!! We still owe 7638.99 on this vehicle and I saw your ad on TV and figured I would see if perhaps we might qualify. I filled out the on-line application figuring we would be turned away and was so happy to hear back from Marci almost immediately. She is wonderful. I have never had a better experience dealing with ANY salesperson in my entire life. I had so many questions and she has been so patient with me; she is a true people person and has taken perhaps too much time with me - very, very reassuring. My husband and I are meeting with Marci on Sunday and are very hopeful that we will be able to get into a new vehicle; whether or not it works out for us, I just wanted to let you know how great she is.. I am going to refer my sister to her, as well. As I said, we have had such a round of bad luck financially and, when you just feel so beat up on a day to day basis, it is so refreshing to run into someone like her that gives you hope that it just might be okay after all. Very Sincerely, Roberta Vitali

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mlamurray

Aug 15, 2011

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I thought the people at this dealership were very nice and truly caring people. I did not feel haggled. I asked for the price and payments I could afford, and they worked to make it happen. The wrap-up was very easy too and I appreciated all the follow up info that I was given. I was not pushed out the door as soon as the sale was complete - Alex walked me through the car and it's feature before we left. He even got my hands-free phone set up so I could use it on my drive home. It was all around a pleasant experience! Generally, I have to admit that I look forward to buying a new car as much as I look forward to going to the dentist but, this was a very different experience and Alex/Manny are enjoyable, professional and comfortable people to work with.

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hmirb1224

Aug 15, 2011

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I went in looking to lease a new Hyundai and left completely satisfied! Maurice worked with me to make sure I got to a monthly payment most appropriate for my income/student lifestyle. Manny and Joe's organizational skills make for an easy purchasing process. I have already recommended Key Hyundai to friends and family looking for an affordable, reliable car with an excellent customer service experience, and will continue to do so. The individuals at Key clearly enjoy what they do, and do all that they can to please their customers.

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capricorn

Aug 11, 2011

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My shopping and purchasing experience with the entire staff was the BEST!!! I have encountered!!!! WAYNE MURRAY, whom I worked with the entire day, displayed a truly genuine interest and concern for me as PERSON -not merely someone he was just selling a car to. His whole orientation was from the CUSTOMER'S and PERSON'S point of view. The real/final reason I finally purchased a car from Key Hyundai was WAYNE!!!The staff that I had an opportunity to worked with were "down to earth" pand people-oriented. Throughout the entire process EVERYONE was concerned with meeting my needs-both financially and emotionally. I had reluctantly ventured out to merely "LOOK" and not "BUY". However, the manner in which I was treated by all staff changed from looking to purchasing. They will have my business for a LONG TIME.

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Notreallysatifedwithdealership

Aug 5, 2011

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Sales agents are very persausive as they should be in there field of work. I visited this specific location,filled out the loan application, and they took full deposit, in cash, before the loan was appoved. They dont return phone calls nor is it as easy to get your refund as it was giving it to them. I gave cash money and now,Im still waiting for a paper check in the mail. Ive been dealing with them for a week now, an all I want is my money back. Sales agent Adam, ganrenteed me, if I was unable to be approved for a car, I would get full refund back. My next move will be to contact the Better Business Bureau to make a report, following a civl court case. I WOULD NEVER, EVER, RECCOMMEND THIS DEALERSHIP. PLEASE BUYERS BEWARE

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Harry Byrne

Aug 4, 2011

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This is my third Elantra all purchased at the same dealership.We purchased the Elantra Limited with the navgation system which includes a lot of electronics.Tommy spent at least an hour going over the car with us explaining how every thing worked.I was very impressed with him and his knowledge.The people in the dealership are very friendly and cordial they cannot do enough for you even after the sale is made.Tommy closing remark to me was "you know where I am if you need me"

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Tpallo

Aug 1, 2011

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Everyone was very friendly. We got the car with all the features we wanted at a very good price. I would recommend this dealer to a friend.

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Aegombar

Jul 31, 2011

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I originally came in looking for a 2011 Sonata but thought they were a little out of my price range. Once I saw the white 2011 Limited Elantra on the lot I knew this was the car I wanted. I knew going in that the Elantra I wanted was hard to come by (white limited with black leather), Anthony looked every single day for me for the white limited Elantra and kept me up to date on possible leads. After about 3 weeks and no luck he was able to work out a great deal on a 2011 Sonata GLS, the car I was initially interested in but thought was out of my price range. From the first day I went to the dealership Anthony was not like the other car salesmen I had dealt with. He was never pushy or tried to sell me something I didn't want or need. I had such an easy time dealing with him that I recommended my boyfriends parents to him for their recent lease.

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rookieyear

Jul 29, 2011

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The service was great. Despite the scarce availability of the 2012 Accent, Anthony was able to locate and acquire the trim, color, and package that i was looking for. Overall, everyone was friendly and helpful. I would recommend Key to others in the market for a car.

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alanglois

Jul 29, 2011

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I came to Key Hyundai after having a bad experience with another dealership. They were wonderful and I had my new Elantra in a few days. Everything was hassle-free and they really exceeded my expectations. I've already recommended them to a friend looking to buy a new car.

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KDOrecchio

Jul 27, 2011

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maurice is great! Good experience except for the pushy sales manager. Good over all. Checked out 9 other cars - 2011 hyundai elantra touring was best!!

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kland

Jul 26, 2011

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I had a great expierience at Key Hundyai. The car is beautiful and te dealer and in particular my salesman Tommy Ortz was very accommadating. Overall great time-love the car!!

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Marksource

Jul 22, 2011

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Overall it was excellent however I thought since I didn't purchase the Glass Coat they should have waxed the car before delivering it.Marksourceatsbcglobal

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ebobowick

Jul 22, 2011

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The best part of the experience was the way Alex Oritz handled my request and question. He was capable of answering all my questions and seemed committed to helping me find what I wanted.

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nancypaddock

Jul 21, 2011

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We started out with a big misunderstanding - my new Sante Fe did not have an in-dash nav system, and before we picked up the car, we asked that one be installed. The paperwork said install nav system, but when we went to take delivery of the car, the nav system was not IN the dash, it was ON the dash. The back-up mirror was attached to the lower left corner of the windshield, leaving two pieces of equipment ON the dash - it looked awful and was not what we had agreed to. Joe Cardillo and Andre worked hard to make it right - we took delivery of the car, but brought it back the following week to have the nav system installed. Two days later, we picked up the car, and it is exactly what I wanted in the first place. So, although we started out on the wrong foot, Joe and Andre did everything they could to make it right.

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lsuty

Jul 19, 2011

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This dealership is the greatest! Their customer service is incredible...... I had an incident with another customer there and Andre handled everything quickly to make us both happy and satisfied ladies. He was a true diplomat and should get a medal! I recently purchased a vehicle there and am now convinced I made the right choice in not just the Santa Fe (which I love) but in knowing that their behind you 100%.

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nancie

Jul 17, 2011

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They explained and show me everything about the car before they talked about a deal.After some discussion the gave me the deal i was hoping for without compromising the model car I had my eyes on.I am extremly satified.

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aciuffo

Jul 15, 2011

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I was treated well and the sales rep explained everything about the car. The price of the car I felt was very fair as I have visited other Hyundai dealers and was treated as if I were ignorant by them. I was comfortable at Key Hyundai and would recommend them to people I know who are looking to by a new car.

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Vincent Chase

Jul 15, 2011

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The personnel answered all my questions in a friendly professional manner. I was very pleased with the price of the vehicle I purchased and the value I received for my trade-in.

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pdfazekas

Jul 14, 2011

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This was the best car purchasing experience I have ever had. Wayne knew all the features of the car inside and out. The dealership is very no-pressure. They let you spend the time to make the right car choice for yourself. After we chose the car we wanted I was prepared for the battle, but they were already waving the white flag before I got started. I got the price I wanted without a debate. That's a nice change. The delivery could not have been smoother. Wayne got me out of dealership in an hour just like he promised. He is a class act. I will recommend this dealership to my friends and family.

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FanSea

Jul 14, 2011

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I had been shopping for a new car and had visited several dealerships (including one Hyundai dealership that was a total nightmare). Our sales rep at Key was Matthew who made this whole experience wonderful. He was very caring, never pushy, listened to my needs and was overall just a sweetheart. I went in originally to look at the Elantra or Sonata and ended up buying a gorgeous 2011 Santa Fe which met the needs of our family much better. This process took several visits and a lot of patience on my salesman Matt's part.After my initial stop at Key I told Matt that I would be returning with my sister who is on oxygen and not well but whose opinion was very important to me. We returned on a scorching 90+ day and Matt very considerately ran and got all the vehicles we were interested in and pulled them right to the door of the dealership. This simple act of kindness allowed my sister to look at the vehicle thoroughly and go sit in a running, cool car. She then subsequently got to ask Matt tons of questions and with his thorough knowledge we decided on the SUV instead of the car. We will be doing all our maintenance with Key Hyundai because they offer such a great warranty (free tires, batteries and engine for life). Seriously they are such a great group there, from the sales people to the finance department that I would recommend them highly!!!!

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joe321

Jul 14, 2011

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My wife and I wanted a new car to take on vacation. We worked with Alan in their sales group at Key Hyundai and he really helped us pick out the car we wanted and pick it up when we needed it. He spent a lot of time with us going over everything and he followed up to make sure we were happy with the purchase. Would highly recommend this dealer.

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snuggle

Jul 12, 2011

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went to key hyundai of milfore ct, to trade in car, and they wanted to put me in what they felt I should have, a used car, im trading in for a new one, But it was an awful experience, If you dont have excellent credit, they will not bother with you, No calls or even a follow up, this is the worst dealership I have been to.

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skokorat2011

Jul 1, 2011

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I think Alex did a great job explaining every detail of my new Santa fe.I never had this kind of service before.This is my second Santa fe.He even took time to program my cell phone with the blue tooth.Iam planning to purchase my wife a new vehicle in the future.Thank you very much.

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gpruzi

Jun 30, 2011

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Rochelle told me they had the color and model I wanted, but would not qoute me over the phone, unless I drove there ( far away)But claimed they had they color & model I wanted. When I asked if it had options already added, she replied " I haven't seen the car and there are 200 cars out on the lot" I asked can't you look on your computer. Evidently I asked for too much customer service. I asked what is the documentaion fee, she paused, as if she didn't know then said $398.50. Marcy, her boss defended her. They would have had me drive down there only to find out the car they said they had, wasn't even there, thus wasting my afternoon.Bad Experience!!!

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snet&mark

Jun 22, 2011

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We really appreciated how our sales person Tommy Ortiz worked with us to find the perfect car and he still smiles when he sees us! We had brought our 2006' Hyundai from Key Hyundai in for service. Looking at the new 2011' Sonata's with the great deals and considering the great service we had received over the past years we were sold! We received a great deal on a most beautiful car with all the toys! We are very happy drivers' again in our new 2011' Sonata. Key Hyundai stands by their sales and service and is loyal to their customers. Thank you Key Hyundai and especially our sales person, Tommy.

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NY Woody

Jun 11, 2011

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The salesman, Travis, was great to work with. He didn't present with a pressuring sales pitch. He was willing to spend time showing me vehicles knowing that I did not plan to purchase a car for a few months. I have purchased many new cars and this was one of the smoothest transactions I've been involved with.

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rvinci23

Jun 1, 2011

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My husband and I were out looking for a hyundai santa fe and after driving the santa fe limited we liked it very much. being a mom of two, all of the extras will make it easier for me to get to places, since i am not very good with directions. like all of the room that the santa fe has to offer, as well as all of the warranties which we chose the extended bumper to bumper for the car. we were very please with travis and chad, considering that we did not really need a new car at this time, but the price was right and the price for our trade in was even better. they did not pressure us at all while we were there, and understood that we needed time to think about it. they both were very understanding with us and we told them that we would definately be back in touch. well, the same night, we went back down with our kids and drove it again, and ended up purchasing the car. we did have to wait a while, since it was the last day of the month and they were super busy, but showed us all around the dealership as far as service and the lounge were concerned. they make our car shopping a good one, which in the past has been not so good. we will definately recommend this dealer to our friends and family. also mannie in finance was very knowledgeable with everything and explained all of the paperwork very well. looking forward to picking up the suv today. thanks to a great staff at Key Hyundai.

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aliciacolon

May 31, 2011

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I had been looking to lease an economical car for my daughter to use while attending college. We had done our homework and knew which dealerships we wanted to go and test drive cars. We had been to several dealers in the Stamford area and were really turned off by how pushy they were. Hyundai was on our list and we treked up to Milford to arrive to a very busy dealership. We were greeted warmly and were asked to wait for an agent. Alan arrived shortly and couldn't have been more pleasant. He listened to our needs, he wasn't pushy, he wasn't rushing us out the door (even though the waiting room was packed). I couldn't believe how easy the transaction was, and how quickly I was able to drive my new car off the lot!I was looking for a pearl and found a diamond! I wish all car dealers had agents like Alan, if they did, they'd have record breaking sales!Hyundai - keep up the good work!Alicia

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diane1221

May 29, 2011

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I would recommend this dealership and sales person to family and friends. He was courteous and helpful in making our decision to buy the vehicle we did . We were not rushed or pressured to purchase a particular vehicle. We liked that we were able to drive it home the same day as purchased. We were already very satisfied Hyundai owners and new exactly what we wanted.

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DClemensen

May 29, 2011

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Anthony Walker was undoubtedly the best automobile sales representative I have ever worked with. First and foremost, he knew the Hyundai product line inside and out. Whenever I had a question about a specific feature regarding a specific automobile, he had the answer. Second, he was pleasant and professional and completely so in both respects. He obviously wanted us to make a commitment and moved our discussion toward that goal every step of the way. But that's what he is paid to do, and I felt that he did so with finesse and remarkably little pressure. Finally, he was responsive: he returned phone calls promptly; he kept appointments exactly; and he was prepared, so that our time was never wasted.

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ashyjack27

May 25, 2011

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Should have taken my money and gone elsewhere when i started attempting to purchase a used car at this dealership. I went there bc i heard good things. With a very broken car, two small children and not so good credit, we needed help. We had planned on getting one type of car, put the deposit on it, and were told to come pick it up. I left work 3 hours early to come and get it, but when i got there i was told that they found a problem with it, and could not sell it to me. so i sat there for 5 hours with my 5 month old, until someone wanted to help me. Joe was awesome, and is the only reason why i didnt walk out. He stayed with us until well past their closing time, and made sure that we left in a car that night.i love the car that we ended up with. But already it has been in the shop once, they fixed it, and now they are saying they wont fix whats wrong when the car is less than a month old, and i paid extra $$ for an extended warranty. Needless to say, im not going back here and wont be reccommending this dealership to anyone else.

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Lizzyliz

May 23, 2011

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Great sales and finance staff!! The staff was not overbearing or pushy. Tommy was focused on making me happy and not just the sale. The staff answered all of my questions honestly. I am extremely happy with my Elantra and happy that I purchased it from Key Hyundai of Milford. I will definitely recommend this dealer to everyone I know purchasing a new or used car!

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billy1237

May 19, 2011

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I went to the dealer ship last Saturday and met with Alan, he made me feel like we have been friends for years. He imediately asked me if I would like some pizza and I said sure, hungry and just coming form work, well I ate two pieces and Alan asked if I wanted any more and he brought me two more, I thought that was an assume way to start out our relationship. Joe Cardella apraised my car and I was a little turned off with Joe and his offer for my truck. Well they came back with a better deal than a previous dealer I had visited. It turned out they had the exact vehicle I wanted coming in so I put down a deposit. Well last night I picked up the car and Alan was great the poor guy switched my lisense plates in the pooring rain. Alan told me he has a cross to bear in the coming months and I hope everything turns out OK. I got a different impression of Joe Cardella as we did all the paperwork, he has my respect as he is a sharp guy and deserves all his sucess. Thanks again Alan and Joe for making my experience smooth as can be. Joe also got me the rate for the loan that I asked for.

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Dpfeiffer

May 10, 2011

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My experience at Key Hyundai was exceptional, largely due to Alan Rudman. He allowed me to make an informed decision and never tried to sway me away from what I was looking for. He listened to what my needs were for purchasing a car and then matched me with a 2011 Elantra, which is a beautiful automobile. I have never received such personalized service from a dealer until I walked into the showroom at Key. I recommend the dealership highly and hope to be making another purchase in the near future. Thank you again, Alan!

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Stefnick317

May 5, 2011

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My first new car in 13 years. Alan Rudman was the most wonderful, reassuring sales person you could ask for; especially for a customer with not so great credit. I couldn't ask for a more thorough sale from start until the minute I drove my new Elantra out of the lot last night.Things have certainly changed since I bought a Hyundai Excel way back when. I love my Elantra and I cannot recommend Key Hyundai enough!!

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chelledoll

May 4, 2011

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Key Hyundai gets my vote! I just purchased a brand new car from them last week and could not be happier. I had been searching for a new car for about three months, doing some research and getting in touch with other car dealerships. I test drove a few cars at other dealerships in the area but was not interested in buying at these surrounding dealerships due to the fact I was treated like I had no idea what I was talking about and did not feel like I was a valued customer. Key Hyundai was recommended to me so I figured I would give them a shot. As soon as I got there, I was greeted by Travis Raymond in the parking lot who was very approachable, friendly and professional. I test drove the new 2011 Hyundai Accent and loved it. When it came down to the details, Travis was extremely nice and went back and forth to the finance manager trying to find the absolute best deal for me. I walked away with a brand new car for an extremely affordable monthly payment (let's face it, I'm paying off student loans and can't afford a super expensive new car). The manager, Joe Cardella, came over and basically said "We want you to have a new car, so we will pretty much do whatever we can to make you happy." The whole experience was actually enjoyable for me, which I did not expect when car shopping. Bottom line: I have a brand new car that I can actually afford, I was treated with respect, and I feel like I am a valued customer of theirs, even after I've driven off in my new Accent.

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tashab12

May 2, 2011

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Today I had the best car consultant experience ever. If you are looking for a good, honest, and professional sales consultant and finance manager go see Mr. Moody, and the Key Hyundai of Milford staff. Wow! My last sentence sounds like a commercial. Trust me I was not paid to make that statement. I walked into the dealership with many questions and I walked out with them all answered. I had some anxiety about leasing a car since I never leased a car until today. However, all of my questions, and anxiety was put to rest, because Mr. Moody sat with me and answered all them. Although I sat in the dealership for longer than I would have preferred, I now understood why, it because of the great customer service that I experienced on today, and to me it was well worth it. I believe that is why so many customers were coming in, and returning to the dealership. Throughout my life I have purchased vehicles from Dodge, Nissan, and Jaguar dealers and none of those dealers were as professional, knowledgeable, courteous, and "all about the customer" as Mr. Moody and the staff at Key Hyundai of Milford. It is my hope that their service department is as accommodating as their sales staff. Believe me I will write on this message board about their service department when I need my car serviced. So again, thanks Mr. Moody for all of your help, and I can not wait to have my car on tomorrow. Oh Yea! thanks Lou for parting with your car, I will take good care of it. LOL!

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amaraljohn

May 1, 2011

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i just wanted to say that i had the best expierence buying my new hyundai sonata. anthony and joe are definatley top notch. i definatley am gonna tell all my friends who are in the market for a new car to go there. ive never been so satisfied with a dealership be fore this expierence...

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wendyb

Apr 29, 2011

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Anthony Walker is a total professional and an asset to your dealership. Because of the demand for the Elantra Ltd., I had to wait a few weeks to get my car, but from the moment I gave my deposit until the moment a car became available, Anthony searched tirelessly for me, throughout the tri-state area. He kept me aprised of the situation and was persistent in his search. He was a pleasure to deal with. Joe Cardella was a pleasure to deal with as well. All of my paperwork was in order and waiting for me and explained thoroughly. The entire process, from beginning to end, went flawlessly and I would not hesitate to return to this dealership in the future. (But only if Anthony and Joe are there!!!) :)

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1952369

Apr 26, 2011

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Anthony was vary porfessional with a great up beat professional and personal attitude. He took the time and answered all of the question I had about my new Accent, I feel that Anthony is a very knowledgeable person on your staff. Anthony is a real poeple person.

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kayak

Apr 22, 2011

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Outstanding dealership, worked hard to meet my criteria without the standard "what's it going to take to put you in this car" This my 2nd car here and will do a 3rd when the time comes. Did not have to deal with a double team during negotiations. Only negative was a long wait for financial man because of all the people with getting written up, which was a good sign of dealer's reputation. Have recommened friends who purchased a Santa Fe recently.

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banksy

Apr 19, 2011

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I wanted to get a car that was cheaper than my current (Infiniti). The salesman outlined everything and stayed inside my budget. He listened and really understood my needs and wants and answered all of my questions. All the car I was interested I saw and was able to test drive if I desired. I was very happy with my experience and even more happy with my new car.Thanks Maurice

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nrosario1669

Apr 18, 2011

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I have visited Hyundai Milford many times being an Azera owner, the service department is great and always make me feel very comfortable. My last visit I was inquiring for a car for my son and ended up buying a new Sonata and an used car for my son. The salesrep that was answering my questions was Alex Ortiz. Alex was cordial, respectful and very honest. Between Alex and his mananager Chad Garmakani they explain the entire process and the most important thing to me, HONESTY.

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gusandrebyna

Apr 18, 2011

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Andre was extremely helpful. His passion for the subject of cars was very evident in the wealth of practical knowledge shared. He showed us several models and was extremely courteous and helpful throughout our visit. Though I did not choose to purchase a vehicle (from this or any other maker) this time around, I would be very happy to recommend Key Hyundai, and, especially Andre, to any friend or prospective buyer.

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bmwalton

Apr 17, 2011

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It was an easy and fun experience. I never felt pressured or pushed. General atmosphere was friendly and professional. Alan Rudman couldn't have been moreaccommodating. I would definitely recommend, not only the vehicle itself, butalso this dealership.

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cometsmom

Apr 16, 2011

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We had already made a deposit on our 2011 Elantra with another dealership in Hartford but after realizing we weren't being dealt with honestly we decided to go elsewhere. We were looking to buy our car as soon as possible as we were down to one vehicle and would have had to rent.My husband spoke with Anthony Walker over the telephone on Monday, who put the entire deal together over the phone in a matter of hours. On Monday night we met with him and left the dealership with our car and what we feel was a great deal. Manny Gonzalez took care of the financing paperwork and it was a pleasure to deal with him as well.Anthony was great! He was incredibly personable and professional. He showed us all the features of the car and explained everything to us. He is a very courteous and friendly young man, well informed about all aspects of the process and made us feel very comfortable that we had made the right decision.Manny was also very professional and knowledgeable, getting us through the paperwork quickly and making sure we understood everything.These two young gentleman were a pleasure to work with and obviously went the extra mile to ensure our satisfaction. I would definitely purchase another car with this dealership. Very pleased with everything Anthony did to make this happen in literally about 3 hours! He's an asset to the dealership and a fine representative for Hyundai.

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rainee7

Apr 14, 2011

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My experience at Key were great they were very helpful as soon as I walk.There energy level there was great they know to keep there customer happy an entertain while waiting very down to earth people I will recommend them to any of my friends an family they were so great with me an finding what I needed they listen to your needs an try to meet them as best as possible. Anthony was greast the whole time I dealt with him through the process an he was very patient with me I am so happy that I came to key an will definately come again! Thanks Anthony an key for my new car I love itSincerely Ms. Minor

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LiamDwyer

Apr 11, 2011

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Maurice was extremely helpful with turning in my old car, answering any questions and trying to get the best deal that I could for my used and new car.I would recommend Key Hyundai to anyone looking for a new car. I also look forward to their unbelievable service package that I get with my new car.

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Marielle

Apr 11, 2011

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I walked in to dealership with the intention of driving away with a new vehicle/leased and that's exactly what I did. My sales consultant was Matt and he was well informed, courteous and not at all pushy. He spent quality time with me and I greatly appreciated that. I would certainly recommend Key Hyundai to friends in the future. They will drive away quite satisfied knowing that they will driving away with a quality vehicle and the warranty can't be beat! Fabulous experience. I did lease a 2011 Sonata 2.0T Limited and LOVE IT!!!!!Marielle Kennedy

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LNDAN

Apr 10, 2011

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I have never been o a dealership were everyone was so great understanding and helpfulnever had calls after a car purchase to see if i needed anythingthey are just wonderful I would recomomd to anyone all I can say is this is a geatdealership

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pgkeogh

Apr 5, 2011

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I am only rating the service department and I'd give them a 0 out of 10. I brought a 2004 Hyundai I recently purchased to them to evaluate clutch which was having problems. They quoted a whopping $1500 saying it needed a new flywheel in addition to the clutch. I brought to a local repair shop in Milford (Ace Auto) who road tested, took apart transmission, and advised flywheel was fine--clutch repair was $600 and car is running great. I feel Key Hyundai tried to rip me off and did not evaluate the problem other than road-testing (for which I was charged $100). I won't be going back needless to say. Since my visit, they've had a telemarketing firm call to get muy opinion of service. I explained what happened and left my contact information--guess what, they never called !!

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mlampo

Apr 3, 2011

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The staff were all very nice and accommodating overall. There were very patient in waiting for me to make my final decision. I felt a bit mislead by the salesperson, Tommy, for 2 reasons. Initially, he told us we could get a demo car for the same price as the lower model new car we were looking at - this was not the case. He also told us (3x's as I questioned it) we would pay nothing for the leased Jeep we traded in as a payoff. This was not the case either (unfortunately, I realized this too late after I had already signed the loan contract). The loan person, Manny, was very nice but I am still confused about the price we were charged and our CT tax discount (despite his explanation to us). He did give us a free repair voucher after I expressed my concern about the Jeep issue (at our next visit to the dealer) as some compensation. I can only describe my experience as bad overall due to the above information and also because I had to get my new car repaired within the 1st week of ownership. The day after buying the car, we noted a problem with the steering pulling to the left & informed them immediately. I was surprised that the problem was not noted earlier as an employee, Chad, had been driving it for some 3,300 miles before us and the 2011 Sonatas have already had a steering recall. The dealer is working with us to repair the defect but based on my 2 days of research with the internet, NHTSA, and Hyundai itself - I am not confident the problem can be fixed (short of another recall on the Sonata's steering defects). I regret buying the car and the ultimate price I paid for it. I am worried that it may not be a safe car. Most people don't trust car dealers in general and my experience has not helped me feel any different from this. I do not sleep "worry free".

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erseltzer

Apr 2, 2011

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Andre was knowledgeable, courteous and very friendly. He helped me buy my new Tuscon and I am very pleased. Finding the exact car I wanted was a difficult task, but Sal made sure it could be found. I am very pleased with Key Hyundai Milford and the paperwork (which can be a long process) was made as pleasant as possible with Manny. I look forward to maintaining my Tuscon at Key and will recommend this dealership to my daughter who is looking for a new vehicle in the near future.

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mrnuke

Apr 1, 2011

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I was looking to Lease a car that got better gas mileage than my current daily driver. Hyundai was really the option for me to look at after test driving all the other competitors. Me and my wife walked in by pure chance, that the Dealership was open on Sunday and was greeted by Travis in the parking lot. We spoke with him about what we're looking for and he showed us the new 2011 Elantras. They actually just sold all the ones they had in stock, but we could look at one that was still on site. We liked it and decided on a new GLS Model with some options. We were told it would be 1-2 weeks until they get more in but after 4 days we got a call and drove right down to pick it up.We drove off with our new 2011 Elantra that night.Everyone we've dealt with was very helpful and informative. Travis and Andre explained and showed us everything on the car and walked us around the service area and we were very pleased by the whole buying experience. We ended up buying the car instead of Leasing it and will be recommending the Dealership to everyone we know. No Pressure tactics, no bait and switch.Thank You.Gabor B.

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lmparadise

Apr 1, 2011

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I was pleasantly surprised by my visit to Key Hyundai after visiting several other dealerships recently. I was greeted prompted at the door by a sales person. Matt was wonderful; he was helpful, honest and did not try to oversell me on a vehicle I didnt want nor need. We quickly went over all the details, checked out the new Santa Fe, and in less than an hour, I was purchasing the new SUV. During the pickup process, again Matt was great spending time reviewing the vehicle features and Manny was also extremely friendly and helpful with the financial details. I will be recommending the dealership specifically because of the staff members (Matt, Manny & Caroline) I worked with and how quick and smooth the process was for me, completely hassle and stress free.

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pivarnik

Mar 31, 2011

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I was shopping for a new car and came to Key Hyundai, where I was greeted by sales rep ANTHONY WALKER. Anthony took a lot of the time with me and explained all my questions. Anthony's kind and cheerful attitude was well excepted and lead me to buying a new Hyundai Santa Fe. Mr walker worked very hard with me and lead me in the right direction. Anthony Walker is a create to your company and I would not hesitate to recommend Anthony Walker to family and friends.

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bobbya622

Mar 31, 2011

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My wife and I left our house on the 19th of March with the intention to look only for a new car. We were planning on going to 2 maybe 3 dealers and then make a decision.Our first stop was Key Hyundai in Milford CT. and we wer going to look at the new Hyundai Elantra, however they only had 1 Elantra and it was sold and waiting to be detailed.We then began to look around the lot at several cars, mostly Sonata's and we probably looked over 18 different vehicle's.One of the first cars we saw was a Black Sonata limited Demo which caught my eye immediately, however my wife told me that she did not want a black or white car no matter what., so I kept on walking. Well that black Sonata Limited got her attention as well and after looking at several more cars we came back to the black Sonata Limited.After talking about it and looking it over we made eye contact with Anthony and the process began. Anthony was very professional, never pushed, just seemed to manage the entire process with a nice easy style which I happen to like in a Salesman. I bought many cars over the years and I dealt with many of them, I'm in sales myself, I just liked the way things seem to flow, and after some conversation, the deal was done.When we came to the financial end of the purchase we experienced the same kind of relationship with Manny and when everything was said and done, we left with the confidence that I hoped for, and even though we did not plan to buy a car that day we obviously did and were totally comfortable with the experience.We left the dealership with a good feeling about our future relationship with them as far as the servicing of our new car, and we are already thinking about sometime within the next year selling our Accura TL and buying another Sonata from our new friends at Key Hyunai in Milford.

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gaco2580

Mar 29, 2011

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From my online introduction to Carolyn and her cheerful follow up, to my appointment with Maurice, and to the final step with the finance manager, everyone was friendly, caring, and professional. I am impressed and have already referred my former spouse to Maurice for a sweet deal.

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scralatchtica04

Mar 28, 2011

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As soon as I walked into the dealership Andre greeted me with a friendly hello and a smile. I immediately felt welcome. I didn't feel any of the expected pressure I predicted before I arrived; instead Andre was laid back and let me make my own decisions after his professional advice which I feel is a more pleasant way to start deciding on what car I wanted if I wanted one. I would suggest all first time car buyer to go check out Key Hyundai of Milford and speak with Andre.

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pwlang

Mar 27, 2011

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Dealer was responsive to my inquiries and when I decided to purchase a car was very helpful. Pricing was fair. Sales people supported three test drives, were helpful in making a decision. Car was nicely prepared and delivered in a timely manner.

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cmccollum

Mar 27, 2011

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The whole experience was positive. Within days of purchase I had received emails scheduling my initial service and giving me contact info for the service manager. Andre's energy and enthusiasm made the buying experience a fun one. I would recommend this dealer to anyone looking for a new vehicle.

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dianep225

Mar 26, 2011

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I have been a loyal Honda owner for years. But when my son needed a new car, he couldn't afford a new Honda. I had seen the Key Hyundai TV ads and suggested to my son that he talk to the sales people at Key Hyundai. To clarify, I thought the ads were a little silly but there was something about them that shouted "honest and helpful." I can say that we were not disappointed. We were greeted immediately by a young man, Travis, who spoke directly with my son and listened to my son's needs. Travis offered different options and clearly explained pricing. Really, there were no surprises until we arrived a few days later to pick up the car and discovered that my son's monthly payments were going to be lower than he had stated he could afford! Where does that happen! :-) I have to say, however, that there was a manager that was a bit rude when I asked Travis to check on something that would make a difference on whether we purchased the car or not (I was a co-signer.) When Travis approached the manager who was walking in our direction, the manager very clearly brushed off Travis, told him the information was on the computer and then proceeded to go behind closed doors. It wasn't that type of question and Travis couldn't answer me. After about 10 minutes I asked Travis to please knock on the door and get the manager for me. The manager was able to answer my question however, if I had been the buyer and not there to help my son, that manager would have ruined the deal for me by his action toward his employee. Customer service doesnt just mean outside customers, its equally important with internal customers. And it makes a huge difference to a buyer like me. I have to say that Travis handled the situation very well and maintained his composure when I told him that I was upset with the managers behavior. He acted professionally, acknowledged my frustration appropriately and continued to work with us by trying to find the information I was asking for. Travis may not know this, but he was instrumental in keeping me from walking out the door. All in all, except for that one negative experience, we were very impressed with Key Hyundai. Not only was Travis a good salesperson, your finance person (I cant remember his name) was terrific and went through every detail. I left the dealership with no questions left unanswered. And I have already recommended your dealership to others!

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LaTashaP

Mar 24, 2011

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Maurice was my salesman and he asked very direct questions to understand what I was looking for and was very knowledgable about the inventory. He was also very friendly and patient, especially with my two young sons that I had with me! The buisness manager Manny was very thorough and understanding. He answered any questions I had and the transaction went smoothly. Very welcoming atmosphere. I am very satified with my purchase and I would buy from there again!

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ErikaG

Mar 24, 2011

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From the moment I would walk into the dealership, I was always greeted and asked if I were being helped. In speaking with my representative, he always made sure my wants and needs were going to be accommodated, to the best of his ability. He was very honest in making his sale and made me feel that I was not obligated to make a purchase and/or settle for something I did not like. Bottom line Tommy was awesome and I wouldn't hesistate to refer anyone to him.

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alacroix6504

Mar 15, 2011

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The Salesman who sold us the car was great. As soon as we told him what we were looking for, he knew the right car for us. He provided us with exceptional customer service as did most of the gentlemen did at the dealership. Everyone was friendly and we didn't feel like they were pushing a sale. I would say the total amount of hours we were there through the purchasing of car and all the paperwork was less then other dealerships have their customers waiting. It was a relaxing environment and they all worked as a team to make sure the sale was complete and we the customer were satisfied, which in deed we were. This is the second car that was purchased from this dealership, and my husband was so pleased with his car experience, he started talking about to others, spreading the word and convinced me to trade my truck in and go there. I will definitely refer Key Hyundai of Milford, to anyone looking for a car. Thanks for the great experience. And kudos to our salesman.

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gaylord

Mar 1, 2011

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My over all experience was very nice, especially because of my salesman Anthony... he was the right man. I am in sales myself, so I know when i run into a class act... and Anthony Walker.... A Class Act. Thank you Key Hyundai for makeing my life a little eaier. I left your place feeling like I got something instead of feeling like I had gotten taken. Thank you....... Sincerly yours, Christian Iannacone

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hardwipm

Feb 28, 2011

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Joe greeted me as I came in. I told him about the rudeness I had been dealing with at other dealers. He assured me that would not happen at Key. He was right. He and Matt were very helpful and answered all my questions. On the day I was to pick up my car, I decided I really wanted to get an AWD instead of FWD. Matt went out of his way to make this happen for me!!!! Manny worked with me to get the finance plan that worked best for me. I felt these men really worked hard to make me happy with my purchase!!

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chrissuarez2011

Feb 28, 2011

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I just bought a 2011 Hyundai Elantra Limited Premium from Key Hyundai of Milford, CT. I am grateful with such a professional and dedicated staff. Matt Pereira in Sales and Manny Gonzalez in Finance worked around the clock to get me the vehicle I wanted. My option chosen White with Black Leather interior with NAV is one tough cookie to obtain. Understanding the difficulty of finding such option I settled for the choice available which was Silver with Silver/Black Interior. I must say I was impressed! who wants white? Silver is just as gorgeous on this car.They were courteous and kept me in tap for every step of the way. This has been my second car purchased at Key Hyundai of Milford in the past three years my last visit for purchase was in 2008 for an Elantra (even though all my services is done with timeliness here) and I must say the experience and professionalism has pushed the envelope and set a high ranking benchmark for the standard of customer service relations.Thank you Matt, Manny and Key Hyundai of Milford.Looking forward to my next purchase.

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robprez

Feb 27, 2011

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It was an awlful experience!!! I guess at Key Hyundai you are not allowed to go home and think about buying a car... The salesman understood this and did a good job of displaying a Sonata and giving us pricing. The problem occured when we went to leave. The salesman said he needed his manager to come over and say hi to us. As we were sitting at a table just a few feet from the main desk we had to listen to the manager yell at the salesman for being unable "close the deal". It made us feel very uncomfortable. It wasn't the salesman fault, whom I won't mention for fear of him getting fired, we just needed some time to think it over. When the saleman came back he looked sad and upset. We asked who was yelling at him and he said that was his manager Sal. The only positive I can take away from the experience is that just before we left anather manager named Joe came over and was very nice and understood that we needed a couple days to figure out our finances. I will buy a Hyundai, but it won't be from Key Hyundai. It's sad, but I'm going to drive an additional 30 miles to the next Hyundai dealership. I hope to have a better experience there.

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mikeshaw

Feb 18, 2011

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We had visited 6 dealerships in 24 hours to get a lease for my 19 year old daughter. We ended up leasing a new 2011 Elantra. Our first experience with Key Hyundai was not good, we called from Branford Hyundai and asked if Key had a white Elantra with Black leather and we were told yes, come on down. I asked about 3 times if the lady who answered was sure because we didnt want to come down there for nothing. She assured me they had it and many more to look at.When we got to Milford Key Hyundai we found out they not only didnt have the car they promised us but they only had one limited Elantra on the lot. I was very pissed off and my daughter was very disappointed. Then came Anthony Walker, a very calm voice of reason with a personality that no one could be pissed off with. He was very sincere with his apology on behalf of Key Hyundai and he said he would do everything he could do make a mends. He showed us the only limited Elantra on the lot a gray with grey leather car. My daughter loved it. If not for Anthony not only would I have left the lot but I am president of a Union and I would have made sure I let everyone know what a bad experience we had, but because of Anthony I will go out of my way to send my 850 members to Key Hyundai of Milford.Great car, great experience in the end.Thanks,Mike

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christinenh2005

Feb 9, 2011

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Wasn't too sure about buying a new car-- as I had a lot of credit issues. I had spoken with Jemma several times on the phone, and stressed my concerns very much to her. She advised me that they work with people, and help people with credit issues, and that there shouldn't be any problems. I finally got up the nerve to go in (by the way I HATE pushy sales men!) and was dreading it... I do not like sales people as I find them pushy. We met Jeff, who was awesome! He literally went through everything... A to Z. We met Manny, who explained everything A to Z.... They worked so hard to get me into a car, and they did! A car that I am 100% happy with for the 2 days I have had it. I love it!

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sam18nov

Feb 6, 2011

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We contacted this dealership by phone with a request for a price match from a Georgia dealer. We were dealing with Tom, and it involved over a week between weather and locating the desired vehicle. Next call we had a new price from a paramus dealer, and again asked about the price match. Now there was a problem, and he was not available, and would hand us over to Anthony. Anthony said he would check on the price match. Next call was from Joe who told us the guaranteed price we had from the internet was not a real price. Paramas was sale priced at 23,400, and he offered the car at 24,200...we asked for an out the door price, and when it was sent to us, the starting price was 24,448....since the color of the car was extremely hard to find, and the free tires and batteries for the life of the car, we agreed. When we arrived to pick up the car, it was the Paramus car!!...We now dealt only with Anthony who was a lovely person. The detailing of the car was not complete....wind screen not installed, floor mats were missing, and it took hours, even though this was a cash deal. We were told that the free tires and batteries and engine guarantees from the dealership where dependent on an adjusted maintenance schedule; while the manufacturer requires 7500 mile servicing, this dealership told us 3000 or no guaranteed battery/tires. We found Anthony and the finace gentleman to be very personable, but did not like dealing with multiple people, none who seemed able to decide on a price. Seemed well rehearsed routine. We will come again, but we will not be fixated on a specific vehicle.

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thechef12

Jan 30, 2011

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After having a bad experience with honda I saw that hyundai had great deals so I went through and got the car I wanted right off the bat. I was very please with the speediness of tommy and the great lease I got from hyundai. I would defintly recomend the car company and the car dealership.

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csilvaii

Jan 19, 2011

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The sales rep. Tommy Ortiz was very professional and curteous. He made me feel that i was picking the right car. As for the rest of the staff there,most of the sales reps were talking to each other while I was waiting over an hour before processing my paper work, not one asked if I needed to be helped or being taken care of. It actually made me feel like i was invisible and not important. IN the process i was given a loaner car until my car came in which I thought was GREAT. I had to come after the time that my sales rep wasn't going to be there. He told me that everything was setup and I just needed to pick up the loaner. WHen i got there I waited over an hour and a half to have some one put dealer plates on the loaner carin which was waiting for me. Sales rep were more interested in helping other potential new buyers. I think that was unacceptable. But Tommy Ortiz was Great as well as the finance manager i dealt with.

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marytheresa

Jan 18, 2011

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I had visited Key Hyundai when I originally started car shoppping.Matt was extremely helpful and gave me a few options based on my budget.He was very professional,polite,and patient,when I changed my mind several times.I have purchased cars from Meriden,North Haven,and Waterbury.The Milford dealership made this purchase the best one yet.I will return when its time to purchase another car.All my service will be done there.The ONLY cars I have purchased are Hyundai's and that will remain.I want to thank everyone at KEY HYUNDAI for making this experience so relaxed and less anxious in such a tough financial time.Sincerely,Mary BallardP.S> I purchased a 2010 Accent and I love it!!!!!

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kellyferguson

Jan 17, 2011

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Bought a new Hyundai today! Everybody at Key Hyundai of Milford was very friendly and made my first new car purchase as stress-free as possible. On the finance side of things, nobody tried to pressure us or give us a million convoluted scenarios for financing the car. They researched a few options and I was able to choose one that best fit me. The lifetime guarantee, tire/battery replacement and 5 year road side assistance were great features. The 2011 Hyundai Elantra looks great inside and out and the gas mileage numbers are great. I do have to go back to touch up the paint because I noticed a few chips on the inside of the door today, but I'm sure service/sales will be very helpful.

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jdb295

Jan 16, 2011

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Last time I shopped for a new car I ended up buying a Toyota Corolla.Once they got the check service was always a hassle, slow and expensive.This time I stopped at Key to browse because the reviews on Hyundais are outstanding.Matthew approached me in a very friendly way and we talked about the Accent and Elantra. I fell in love with the Elantra and returned 30 minutes later to buy it.Everyone at Key treats you like an old friend and my satisfaction with the whole process is 5 star. I will recommend Key to anyone I know looking for a new or used car. I'm a very happy customer and owner of a new 2010 Elantra.

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ladykaye2u

Dec 23, 2010

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My visit to Key Hyundai was AMAZING!!! If you want personal hands-on experience (with any vehicle) you need to visit this location! They are knowledgeable, personal and you don't feel like they are feeding you a line of BS! Mu initial intro was with Kelly who promptly called me when I entered my info online. Made a quick app't and got right in. I met Anthony who was a gem and wanted to know exactly what I was looking for; and he did his best to make that happen! Then Joe helped me finance with the best rate and even gave me tips to raise my credit score! How much better service could you want!!!They were able to get me exactly what I wanted at the right price!GO SEE THE GROUP AT KEY HYUNDAI IN MILFORD AND TELL THEM KAYE SENT YOU!!!You will never regret it!Sincerely,Kaye Keller

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Dustina26

Dec 20, 2010

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I really like Hyundai Dealer in Milford because all the employees have treated me with respect. No matter what my problem or service, they have tried there best and succeeded to make sure I was a satisfied customer. Alan Rudman was the man who sold me my car and everytime I go there takes the time to speak with me to see how I am doing. I am very pleased with the service. Sometimes the wait is a bit longer than I expected, but that is normal for a lot of places.

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rudstheman

Dec 17, 2010

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I am a long time Hyundai owner 8+ years, and a repeat customer of Key Hyundai. The friendliness, honesty and expertise of the entire staff both service department and sales at Key is and has always been outstanding. In this particular case I was trading in a 2007 Elantra for a 2011 Elantra, the entire deal process was incredibly easy and Joe Cardella was wonderful to work with. Joe displays and exudes a level of professionalism I have rarely seen in ANY establishment I have been to. The deal went perfectly and I am extremely pleased with the price/deal I received for my new car. Tom Godbot was also outstanding, offering to help me in anyway possible during the process. The overall experience from test driving the new car to taking home my new car was very pleasurable.

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oneh2011

Dec 16, 2010

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Good pressure free experience. We were able to make our decision on our timetable. Andre was knowledgeable and helpful. It made our time there stress free. We visited the dealership several times and each time we were treated with respect and courtesy.

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ShaylaRamsey

Dec 11, 2010

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From the time we walked in the door to the time I went to pick up my car all of the staff was very hospitable. They were sure to learn my name as well as my mother's and brother's. Rapport with the salesman as well as the sales manager was established instantly. It felt as if we had known them already. They made me feel comfortable with deciding to purchase my car from them as well as returning there for all of my service needs. They thoroughly explained every aspect of the dealership, the service center, the customer lounge, and when the time came, financial documents and the features of my car. The salesman was sure to make sure I was happy and understood everything every step of the way. I in no way felt as if I was being taken advantage of, nor did I feel like I was being sold things that I didn't need. Everything was done in a timely fashion and to my satisfaction. I will be returning to the dealership for all of my service needs and will be recommending people looking for cars to Key Hyundai and directing them to ask for Andre Laporte. If in the future I need another vehicle I will go to Key Hyundai of Milford first.

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Barbara Reiner

Nov 18, 2010

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I just bought a Hyundai Elantra from Key Hyundai in Milford. This is the third vehicle I have purchased from them over the years. I would never go anywhere else...ever...ever...ever! I felt this way even four years ago when I purchased my second Hyundai from Key, a Tuscon. Now I feel even more convinced that this is the only dealership where one can have a perfect car buying experience. From start to finish KEY delivers. They are nice, friendly, professional, and accommodating. Tom, the manager, turned us over to Maurice in Sales. We liked and trusted both Tom and Maurice immediately and listened carefully to all their recommendations. Manny took care of the paperwork lickety split. You really can't ask for better service from a dealership. My husband had another car buying experience somewhere else and after our recent visit to KEY, he agreed with me that he would never go anywhere else. KEY HYUNDAI has simply rewritten the rules of how to do business!!! Over the weekend we had a question and Tom called us back asap...on a Sunday. They just sent me a Birthday wish by email. So you asked for WHY I give KEY a perfect rating....they deserve it - start to finish. I am a multi-media marketing specialist. I know how important user generated content is and how people consider peer recommendations to be more important than advertising sales rhetoric. In other words, folks may read this and consider my experience and go to KEY for their next car. I would be happy if they do because this dealer did very fine by me, earned my trust and treats me with respect and professionalism. A car is a car...you can buy a car anywhere but if you are thinking about buying a HYUNDAI, this is really the only place to go if you want a very good experience fro start to finish.

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jenc970

Nov 6, 2010

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I had a wonderful experience. Everyone was so friendly and helpful. I had trouble with my credit and they all really went to bat for me to help me get financed. I had only 1 car for my family and it was involved in an accident and is most likely totaled so the thought of having no vehicle to get to work was extremely stressful. Thank you to all the employees because they made me feel like a person and not just a credit score. I would highly recommend them to anyone. It is wonderful to know there are people out there who will fight for you and help you. Most people wont even talk to you unless your credit is perfect. I was in a situation where I lost my home because I couldnt pay for a new furance. I walked away from my home letting the bank foreclose on me then my car had an accident. I was under a great deal of stress and the staff there had nothing but smiles and compassion.

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bkicak

Nov 1, 2010

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The entire experience was positive from the time I walked into the showroom. The sales person,Tom Ortiz, was very professional and on top of his game. He was very knowledgeable about the product that he was selling and could not have been more helpful. I would recommend this dealership to anyone who is looking for a great product along with exceptional sales staff.

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dragonflyszramoski

Oct 16, 2010

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Ralph was one of the most greatest salesman that we have ever worked with. He talked us through the whole sale. Ralph took us out to our car and showed us every feature in the car. If we ever have to buy a car again I hope Ralph is still there. We love the car and we are very glad we chose Hyundai.

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plaveck

Sep 30, 2010

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went in for a minor problem..they could not find a problem but noticed a recall was needed to be done on the sub frame .. they did the recall and after driving a few miles a loud thud came from under the car...my wife was shaking but got the car back..they admitted nothing and did not know what the thud was.. the check engine light was on but not on when I brought the car in.. and they told my wife it needed input and output speed sensors and would cost 500 dollars with tax to repair... you smell something wrong here... I told Ryan I did not trust him and that either they did not know what they were doing or worse.. they knew exactly what they were trying to do here..took the car as is and brought it to a reputable repair shop...Intown automotive on Buckingham ave...he reset everything for FREE and told me they don't replace parts unless they needed to be replaced... I think you need to look at your team or you are part of this scam..I will tell my friends and family about Jill and Jeff Merriam,,, I called you but you did not return my call ...when my my wife or daughter who uses the car to travel to college and back are involved I get angry to think that a dealer would treat customers this way..Regards

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kosobiecki

Aug 21, 2010

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I stupidly signed the installment contract without reading it completely.I trusted the finance managerto do as i requested-that was to itemize all the costs.Of course he did not .Efforts to contact the finance manager and the owner of the dealership have been futile. i still don't know what some of the charges are for.

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pam-eve nich

Aug 4, 2010

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I was looking for a reliable, inexpensive car with a good service dept. also. It was easy to deal with the above people mentioned, I almost forgot I was buying a car-which is usually a hassle at other dealerships.They went way above most places getting the car ready quickly and then processed the paperwork so smoothly, it was a pleasure.Jill Merriam introduced herself to me and I had a wonderful conversation with her about my car buying experience and also our lives. She was so humble and sweet...hard to believe she was the owner, yet I quickly realized why Key Hyundai has been in business so long. She was a people's person.This is my 3rd Hyundai from this dealership and I continue to tell all my friends to buy from here.Sincerely,Pam-Eve Nicholson

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Patricia Ryan

Jul 21, 2010

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The team members at Key Hyundai of Milford made the buying process pleasurable, which re-enforced our conclusion that we were making the right decision. Our salesperson, Alan Rudman, was very friendly and professional during the whole process. Mr. Rudman is a fabulous salesman to work with! He did not pressure us in purchasing a vehicle and took our interests into consideration.We will definitely recommend Hyundai of Milford to our family, friends, and coworkers. The whole team just "made the buying process easy".

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sheilaaflanagan

Jul 15, 2010

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I had a problem with the the garage who provided roadside assistance through Hyundai Corporation. The issue had nothing to do with Ms. Merriam's or her dealership. While I was in the dealership getting my tire fixed I noticed a poster of her stating to email her with any question or concern a person may have. Within one hour of my email I received a response back from Ms. Merriam. I can't tell you how impressed I was with Ms. Merriam's quick response and her respect for my complaint. Often complaints are handled by excuses, placing blame on someone else or throwing up ones hands and stating " I understand but there is nothing I can do". The astounding immediacy of her response and her follow through on a complaint that was really not about her dealership but rather about Hyundai Corporation's Roadside Assistance was truly awesome. Even if my request for reimbursement was denied I would have been impressed by her professionalism. I will be sure to tell people about my experience. Thank you so much. Sheila a. Flanagan---

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niche

Jun 16, 2010

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I really enjoyed doing business with Hector. I felt like he was an honest man. Hard to find honesty and sincerity with car dealers. You always feel like you're being hustled or swindled. I would buy another car in a minute from Hector. Love the car. I'm enjoy driving it. Thanks guys.

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laflorabella

May 27, 2010

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About one week after buying my used car, it would not start. It happened on the weekend so I got it jumped until I could contact the service department on Monday. I was overly impressed that my salesman drove through 3 cities from the dealership to my house to give me a jump so that I could bring it in to be serviced. y car was thoroughly tested to find the source of it not starting. The problem was a bad cell in the battery. I was receivedd a new battery and did not have to wait too long. That is definitely service that I call above and beyond expectations. Key Hyundai will see me again when it is time to buy my next car.

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littlestarlit

May 14, 2010

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Alan and his team were great! They were very friendly and gave me a great trade in and got me the deal I wanted. I would recommend them to anyone! I was very excited that I was able to drive my car off the lot that same day! I am so happy and excited!Loved my experience and I love my new Hyundai tucson!!!

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lamar110

Apr 20, 2010

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Hyundais warranty was very attractive and after a little homework we decided to visit Key. The sales person that we met with was customer friendly and was attentive to our situation regarding a trade-in with negative equity. The issue is that after we settled on a monthly payment which included a $1000.00 down payment, interest rate and all the fees, we were very disappointed once we were in the finance office. We were shocked to hear that our confirmed interest rate from the night before by the Manager went up by 3 percent and that the terms will be 72 payments versus 60. Needless to say after much anticipation by my fiance, reluctantly the deal went through, but now I wish we took our business elsewhere due to the lack of integrity, morals and principle. Once again, very appreciative of the listening ear regarding the trade-in with negative equity but still too much for a based model vehicle.

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Tucson

Jan 7, 2010

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I have purchased, and serviced, four vehicles from Key Hyundai. Their commitment to customer service has always been excellent. Any service issues that may have arisen over the years have been promptly attended to and resolved. The dealership is well run and committed to excellence. Dealing with Angelo, Bob or Cheryl is truly a "user friendly" experience. I would highly recommend them to anyone seeking a quality and reliable Hyundai dealership. They ensure a great product is appropriately maintained with minimal hassle. Key Hyundai is the best !

What’s more, Key Hyundai of Milford of Milford has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Key Hyundai of Milford. Check out the listings today to find the right car for yourself. Key Hyundai of Milford is definitely the best place to buy used cars online.