Used Cars for Sale at Kings Infiniti in Brooklyn, NY

clkm31

Nov 9, 2016

Excellent Service. A pleasure to deal with. John is very professional, courteous and friendly. Brought my car in for service and they even wash it for you before you leave. What more can you ask for !!!!

rangerfan,den2016

Nov 8, 2016

I look forward to my service appointment because of the highly professional, super friendly and quality service from the minute I arrive to when I leave. I know my car will be checked and serviced to the highest quality and safety standards. I would recommend Kings Infinity to anyone.

coachedj

Nov 7, 2016

John Russo is always very professional, knowledgeable, competent, pleasant, good communicator in taking time at explaining work and answering questions. Remembers me and our conversations.

Gary D

Nov 6, 2016

The service department never ceases to amaze me. Great service, punctual, friendly and reliable. Brought car in for recall and oil change and car was done on time as promised. What I like is they go that extra mile to make sure your car is running at its best knowing it was checked from head to toe. An example is they found a nail in the right front tire. When I arrived to pickup car is was taken care. That makes me feel great especially that my wife uses the car. Cant say enough about the service department.

Ag620

Nov 6, 2016

Kings Infiniti is a prestige dealership. The workers are professional and friendly. They are a family owned business and whiling to accomadate to any concerns. Looking forward to more experiences here.

michi16

Nov 5, 2016

Maria was fantastic and an expert in her field. The process was seamlessly easy and pleasant with her knowledge and wonderful personality to match. I would recommend anyone especially a woman who might feel intimidated to walk into a car dealership and feel like they will get taken for a ride. I trust that Maria gave me the best deal in town and hope that anyone looking for a car seeks her expertise. Great car and even better the dealership!

Jak

Oct 29, 2016

Overall I had a positive experience shopping for a car in this Kings Automotive Group.Baddy Niapaul was professional and provided all information and details related to QX50 I was buying. Thank you.

Tootsie1

Oct 28, 2016

Friendly and very professional. Not pushy. Spent a lot of time finding a car to fit our needs and budget. Very through in the delivery process. Felt like we were family and made us feel relaxed.

Komar007

Oct 28, 2016

I would like to thank you this dealership for helping me buying a new car. Tim was extremely helpful in the process. Also, he was able to answer all the questions I had.

akin99

Oct 26, 2016

Tim was very professional. He gave me a good price and explained in detail each and every cost. He did not try to oversell or become to zelous. He was available to answer all of our questions and to address our concerns.

VFeldman

Oct 25, 2016

I had the pleasure of dealing with Roman during my leasing experience of an Infinity QX50. Roman was extremely professional in his interaction with myself and my husband, and incredibly informative on the many questions that we threw his way. He obviously knew what he was talking about and made some great recommendations, which were relevant to our situation and made our buying experience very pleasant. Overall, the entire dealership had an incredibly high-level service feel to it, with the entire staff being incredibly nice and helpful, specifically Roman. We will surely be returning once our lease is up.Valerie Feldman

Alex QX60

Oct 25, 2016

Excellent service, awesome people! Amazing prices for all cars !!! Fast and quality service... I recommend to all who are interested in cars from the brand infiniti & nissan

Drditi

Oct 25, 2016

This was my second Infiniti from Kings Infiniti and I must say, the staff really made me feel I was getting the best deal from anywhere else. In addition to the beautiful ride I got, the overall experience was superb. I highly recommend You talk to Tim and he will answer all questions

Elizabeth

Oct 25, 2016

I am a customer of Kings Infiniti for the third time. The best place ever. The staff members are very efficient with their work, specially Roman Zeltser. Ramon knows his work very well. He takes his time when he is with his customers. He never rushed with me, always explained everything in great details. The most important when you develop that trust!!! He made the process of leasing my car very satisfying and easy experience.

monicakleinman

Oct 24, 2016

It is always a pleasure to go in for service. Everyone is always very pleasant, friendly and professional. There is never much of a wait.

Dominick D

Oct 23, 2016

I leased my QX50 from Maria, from the beginning of the sales experience she was very friendly and knowledgable. She answered all my questions, made the process of leasing my QX50 a very wonderful experience!

Bruce3157

Oct 21, 2016

The staff at kings Infiniti's service center are quick and efficient. Making an appointment is always fast and easy. Convenient hours available for my work schedule. The service advisors are the best I've ever encountered!

Datsun

Oct 21, 2016

The Owner, Service Mgr., Staff & Mechanics are always very pleasant. Service Efficient and expediant.I have been purchasing automobiles from King's Infiniti and Nissan for over 45 years. The company not only very professional but like family, the owner and I have a great repoire.

SonisFarrel72

Oct 20, 2016

Ron handles my all service visits. He is always extremely polite, truly helpful and very professional. The service at Kings is top shelf from the valet when you first pull in, then service advisor who listens to my issues and finally the mechanic who works on my car. I have never needed to return for the same problem twice. AND my car is always cleaner upon pick then it was on drop off. Great job Kings!

Louieq50s

Oct 20, 2016

Very great service , very friendly , outstanding work, very good communication keeping you updated with your car, I would recommend anybody, he made sure I was in and out fast and made sure my car was clean b4 he gave it to me

Emil Agayev

Oct 19, 2016

I highly recommend Tim. I bought a 2010 Nissan Maxima and I'm very happy with experience i had. I would definitely deal with him again.

Tony

Oct 19, 2016

These guys are very unprofessional, they are not helpful, have nasty attitude. Acting like they are doing up a fAvor. Do yourself a favor never go there.

Bp1900

Oct 19, 2016

Very fast service and they even wash the car for you. Ron Mechler and John Russo are true professionals. They will keep me in the Infiniti family.

Ang712

Oct 19, 2016

I've financed and leased cars all over Brooklyn and Staten Island. It's refreshing to be treated like value instead of money. I leased my Q70L through Roman Zeltzer with the help of ownership Enrico, needless to say they gave me the best deal with no hassle and I didn't feel sold. Now service is a breeze. I call Ron Mechler and my car is serviced quickly with no BS, a loaner when I can't wait so I can still work for the day. Between the help getting the car and keeping it running in tip top shape, Kings takes the cake. Maybe it's my charm and respect I show that helps, but either way they know good customers when they see them. I now have 2 vehicles from them with little to no issues. Thanks guys. Keep up the good work. People notice.

Chrissy618

Oct 19, 2016

Kings Infiniti is a top dealership and it's exactly where you want to go when you want Honest people. They have my full confidence and I always use them. I highly recommend Kings Infiniti.

borisnat

Oct 19, 2016

Tim is the best advisor I dealt with. He made my lease renewal a quick and easy process!He was always reachable and responsive and very knowledgeable when I was calling him for an advise and details about options for my upcoming lease renewal.

jacopo

Oct 19, 2016

When my wife and I walked into the dealership, Tim made us feel like we never left home. He is a highly trustworthy, astute sales professional with extensive product knowledge.

Produce1229

Oct 6, 2016

Kings Infiniti is a great dealership I walk in looking for a new car. And the sales rep Maria Trantino made me feel comfortable and explained the ins and outs of my car. Just got my Q60 and love it. Thank you kings Infiniti.

Michael Brown123

Oct 6, 2016

I will recommend anyone to this particular dealership the experience and treatment I recieve was professional and honest. Maria Trantino was excellent providing all the details about my purchase of infiniti product.

Mrs.Bee

Oct 6, 2016

Maria and the Kings Infiniti staff provided my husband and I with the most professional, courtesy, and caring experience. Maria went above and beyond to ensure that all of our needs were meet. My husband and I are frequent car buyers/ leasers and have worked with various companies in our times but nothing compares to this experience. This may be the 1st time working with Maria but definitely not the last.

Joseph T Mullaney

Oct 5, 2016

Kings Infinitis Maria Trantino, helped me get into and finance a new car. I couldn't be more grateful, or satisfied with my experience there. I would recommend Kings Infiniti to anyone looking for a new car!

kelvin927

Oct 4, 2016

Maria was an amazing easy going person to work with. I had an overall outstanding experience. She answered every question we had and was very knowledgeable. I would recommend her to anyone who looking for infiniti.

Alastasia903

Sep 29, 2016

My experience at Kings Infiniti was exceptional. Buddy Niapaul assisted me with everything I wanted plus more. He was able to deliver with no questions asked and I appreciated him for that . Even now he's only a phone call away willing to answer any questions I have. Thank you Buddy for the great customer service!!!

TDesio

Sep 28, 2016

I had been looking for a car for about 4 months before buying at Kings. I have to tell you the customer service was truly amazing, I have been to many car dealerships and no one has treated me as good as Maria!! She was attentive to my vehicle requirements and did not waste my time. Maria did not pressure me and was truly courteous.if your looking for a car, you need to go to Kings!

Francesco

Sep 28, 2016

The team at Kings Infiniti provided my family with a certified pre owned car that met our needs and our budget. Maria Trantino worked closely with us throughout the process. We found her to be very professional and genuine in her approach while always keeping our best intrests in mind.

Brooklynjulie

Sep 27, 2016

Car shopping is a headache! Kings infinite took the headache out of car buying for me. Maria was honest, not pushy, and worked hard to meet our needs. We love our new Nissan Rouge and it is a safe and reliable car for our kids. We price compared on our own and were unable to find anything even close to the low price maria/kings offered us. We are thrilled and will be shopping at kings for a long time!

emmanmetiam

Sep 27, 2016

I looked into several dealership before finally deciding to buy a car. At the time, I really wasn't ready to purchase a vehicle but Maria Trantino persuaded me to buy one after spending a good half an hour talking. By far, I have no regrets.. She was very informative, very knowledgeable and it made such an easy transaction for me. Outstanding service, outstanding manpower King Infiniti.

karikay27

Sep 27, 2016

Just purchased a 2017 QX30 through Maria Trantino. Maria was a pleasure and made my first Infiniti purchase fun and exciting. She is very professional and knowledgeable. I highly recommend Kings Infiniti to all my friends and family. It was a wonderful experience and I thank Maria for the wonderful service she provided me.

Irina1978

Sep 27, 2016

I have leased my QX50 from Kings Infiniti through Maria Trantino. Maria has provided me with the best service ever!!! Maria has been very knowledgeable, experienced, kind and caring sales person I have ever had! She always followed up throughout the entire process and made the process as smooth, comfortable and pleasant as it could possibly be! I give my highest recommendations and ratings to Maria and I thank her so much for the superb services she has been able to provide me with!

Bruce3157

Sep 26, 2016

I leased my qx50 from Kings. It was, hands down, the best experience I have ever had with a dealer! My sales consultant Maria Trantino was outstanding and made me feel very comfortable. She was extremely knowledgeable and patient. I will definitely be back to lease another vehicle from kings and Maria.

Piazza31

Sep 26, 2016

The sales department is the nicest showroom I have ever seen. The staff is very professional . The knowledge of there product is outstanding . I will tell all my friends and family to visit kings Infiniti

Rosabellxo

Sep 26, 2016

Maria trantino is amazing. She made my car shopping/buying experience amazingly smooth and enjoyable. I would definitely buy with Maria and kings again. Wonderfully wonderful experience

Vito1978

Sep 26, 2016

This is hands down the best dealership I have EVER been to ... Soo easy Maria Made me feel like she was my friend for years no games right to the point and very honest walked out with a car the same day not only from me also from my friend and for a great deal! I definitely will be dealing with kings Infiniti for a very long time believe me if I could give them more then five stars I would... Thank u soo much maria

RJM0131

Sep 23, 2016

Recently brought in my 2015 Infiniti Q50 in for an oil change and the service was great! Quick and easy and the staff is all very friendly. Relaxed in the waiting area while my car was being serviced. Just about an hour later and my car was brought up front looking like it just left the showroom floor. Great job! From now on I'm bringing my car to Kings Infiniti for service!

sumaliyev

Sep 18, 2016

Had my car serviced at this place, next day wanted to check oil level, pump the hood, guess what...., no oil dip stick, a big bolt laying on top of the engine, antifreeze tank's one mount missing, wires are not secured just hanging there, UNBELIEVABLE !!!

mmirkin

Sep 14, 2016

I scheduled a Test Drive for a new Q50 with Buddy Naipaul. I rush to get there after work, and the guy is like, "Who are you? We had an appointment?" He totally forgot! Then he goes off and comes back a few minutes later, telling me that his manager just sold off the car I was supposed to test drive. Fine, I agreed to come back the next day, no problem.Today (being the next day), I rush to get there on time, again, and he's not even around! Had to hunt him down in his office, after wandering around for about 10 minutes, aimlessly.I sit down in his office, and he immediately starts talking numbers, never mind that I actually want to try the car before deciding to plunk down money. I told him about a very tentative offer I had over the phone from a leasing company. I'm not sure if it's legit, it was just one vague phone call. The guy calls his manager, and tells me he can't match it and I should leave. Seriously!?!? I rushed over after work twice, and he won't even give me a chance to get a test drive? I told him that the leasing offer might very well be BS, and I might end up buying the car from him, but at that point he didn't want to hear anything. Either I sign an agreement letter that I will be buying it from them BEFORE the test drive, or I can get out! So I got out.Is this how you're supposed to treat potential customers? Now, even if I end up paying more somewhere else, I swear Kings Infinity will never see a penny from me, or any of my friends/family.Do yourself a favor, if you're in the market for an Infinity try absolutely anybody else, these guys are horrible.

nikki

Jul 25, 2016

Thanks Roman, You are absolutely the best I walked in and you made sure my lease option very smooth I was able to pick up my car when you said. You are a man of your words.

rnybk

Jun 17, 2016

Called to inquire about setting up a service appointment for my vehicle which was involved in a small accident, with the other party's insurance company paying 100% of the repair costs. Asked to clarify the process, since an adjuster would have to come out from the insurance company. Was rudely told "we don't do any of that, you have to do all that yourself". He actually told me a few times to just go to a body shop instead.I've owned several luxury vehicles over the years and have worked with many service departments. 99% of the time, the general response from the service department is "we'll handle everything, coordinate everything, you have nothing to worry about". Kings Infiniti service has some of the most unhelpful, unprofessional and just straight up lazy people working there.

MarK

Jun 15, 2016

It was my first time buying a new car.The whole experience from the minute we walked into the dealership and were greeted by salesperson Roman till the moment two weeks later when we drove away on a new Infiniti QX50 was a pleasant and very satisfying.Roman was very knowledgeable and patient and was able to answer all our questions, both technical regarding a car and about financing. He recommended the trim level that is best for us and did not try to offer any unneeded extras.After a first visit we exchanged several Emails and he replied almost immediately even well after working hours.We got the car we were looking for: the color and options and the price was exactly as was agreed upon, no extra / hidden charges.I like the car very much and if not Roman I would probably drive a different one.

La Chaune

Jun 5, 2016

I give them a ten make sure you ask for Buddy. Superior quality salelesperson. Great car and value for your buck. Leased the JX35 previous now we're in the QX60, love this car even more.

Drew

Jun 3, 2016

I towed my car to kings Infiniti because my clutch lost pressure, which was on the Thursday before memorial weekend not knowing or was even told that the dealer was going to be close. I specifically asked for a loaner car before hand and was told they have to diagnose the vehicle first. On Friday when they first took a look at my car i was told by Ron(service manager) that the clutch is saturated in fluid and needed to be changed as the first step, not being sure of any other problems. Ron explained to me that I would get a loaner vehicle if my car wasn't ready on Friday but he was pretty sure 99% it would be. I didn't think it was a big deal because like I said I thought kings Infiniti would've been open on Saturday for me to get a loaner car. I believe Rons communication skills and his attitude towards customers needs a lot of work. A lot of my frustration being without a vehicle tying to get my family from point A to B over a 3 day memorial weekend could've been avoided if this situation was handle better and professionally.

Joy

Apr 8, 2016

We greatly appreciate all Roman did to facilitate our leasing. If not for his help it would not have been done. We have dealt with him 3 times and each time it has been a wonderful experience.

Worry wallflower

Feb 3, 2016

This was my first time purchasing a car from a dealership and I must say Thank You to Tim and the Head Manager! They were able to answer all my questions and worries, ensuring my comfort. The deal went pretty smoothly and I am beyond satisfied with my vehicle. Thanks again to the whole team of Kings Infiniti Brooklyn.

Philc20

Dec 29, 2015

Handled the whole deal over the phone with Maria walked in signed the completed paperwork and drove away with a great lease deal on a Q50. My parents came in 5 min later and also drove away in a new Q50

Car17

Sep 19, 2015

I saw a car On line that I wanted and called Thursday (car was just posted Wednesday) Never heard back after I gave all my info on my trade in. Emailed and called Friday wanting to set up a test drive first thing Saturday morning. Called again Saturday at 915 am. And was told I would get an email with all the details/$ soon. Hours later I got a call saying it was sold??? The sales lady verlande Celestine was out Friday so that's why I never heard back!? She was also not aware that someone bought it right away...so what took the delayed response. It is an internet sale. Not a good way to do business. When we spoke without even seeing the car I said I am very interested please don't sell it. She should have asked for a deposit then or spoken to the people she works with to know someone else was interested. The delay in returning emails and calls is not a likable way to do business.

GregV

Sep 17, 2015

I usually don't write reviews but I have to share this wonderful buying experience at this dealership. I stop by at the dealership to take a look at Q50. Tim was very helpful and patient in answering all my questions and concerns. The price that I got for Brand new Q50 couldn't be refused. Also during my visit I had a pleasure to speak to a general manager Rigaud to modify some terms. What ever was promised to me was completed within given time frame and no running around. Financial representative Roman didn't waste my time in trying to sell me any stuff that I don't need. The whole buying experience from start to finish was a pleasure and I'm really enjoying my new car. If you looking for a new car do yourself a favor and give this guys a chance. I leased many cars before from different dealerships and this would be the best so far. Thank you Kings Infiniti

Deya

Aug 19, 2015

I just leased a new car from kings infiniti and I had a great experice, everyone is very knowledgeable and helpful, i had to call them after I purchased it to ask some questions and everybody was so happy to help. Great experience!

Galya

Aug 15, 2015

I would like to share a grate experience I had with leasing process of my new Infiniti QX60 at the Kings Infiniti dealership. The leasing process was very nice, easy and clear, no hidden or extra/unknown charges. The sales person, Bob, was very helpful, knowledgeable and patient, as well the manager who was open to sit with the customers and answer as many questions as we had. Our first leasing experience was with Kia and it was horrible, so many extra fees and double charges, "magic" way of calculating monthly payment and so on..... So, this time we kept double checking all charges and monthly payments to make sure no one is overcharging us, and to our big surprise it was right calculated to the last cent. Thank you so much guys for the great job you do.

Jane Oconner

Jul 29, 2015

2015 Infiniti QX60. Got the black one. Just what I wanted. Roman and Bob were a pleasure to deal with.)

Aundie Mcgee

Jul 29, 2015

Bought my Altima from kings Infiniti.the sales team was very friendly and I am very happy with the deal that I have. Mr Pearl showed a lot of patience with me.

Pablo.G

Jul 28, 2015

Bought a 2012 Honda Pilot from Verlande and Bob. They gave me a great experience. I am very pleased with the dealership.

Mike D

Jul 28, 2015

After dealing with several leasing companies that were selling cars the did not have and couldn't get. I went to Kings Infiniti. They explained to me that the car I wanted didn't actually exist and told me what I could and could not have. I finally bought a car that was in stock, and took it home the next day. Bob, the salesman was great.

Peter Bowman

Jul 28, 2015

Second car from this store. Sales and service people take very good care,and it keeps me coming back. John Russo in service and Robert Pearl in sales.

Robert

Jul 28, 2015

3rd car from kings . The service is great, and Bob Pearl alway gets me the car I want.

Victor Peres

Jul 27, 2015

Just bought a preowned G37 with 11000 miles. Very happy. Mr Pearl helped me find the car. Excellent service. Thank you.

Natalia Phinkov

Jul 27, 2015

Very happy with my new Infiniti. Rego and Bob helped me get the deal I wanted. Much better than the leasing company.

Morris Friedman

Jul 25, 2015

best experience I've had with a car dealership. Bob Pearl and Rego simon were very helpful. Made th whole process very simple.

Robert Diamond

Jul 23, 2015

Very happy with the purchase of my new Qx60. Bob Pearl was weary knowledgable and made the whole process very easy.

Wayne Nast

Jul 23, 2015

2013 Altima. Me Bob Pearl did a great job in finding me exactly what I wanted.

Janet Jackson

Jul 23, 2015

great deal. They matched the deal I got from a leasing company. I found it is better to deal directly with an authorized dealer. Bob was a great salesman.

Thomas Ivery

Jul 23, 2015

Bought my new Q50 from Kings Infiniti. Bob Pearl was very helpful and made the process very easy. I will recamend this dealership, and Bob Pearl.

Frankie

Jul 23, 2015

Bob Pearl is the man!! He hooked me up with a preowned M37 ! Thanks Bob!!

barua1234

Jun 22, 2015

I was in the market looking for a Q50 right before the memorial day weekend and I was actually already talking to an online rep from Kings infiniti before that weekend. I visited the dealership on the 30th of May. Before that visit, I made few stops at two other infiniti dealerships (Infiniti of Bayside and Manhasset Infiniti). The service at Queens infiniti was great but their deals weren't working for me. The service at Mahasset Infiniti was pure junk but they had the deals I liked. I took a leap of faith and waited another day to visit Kings. I am so glad I took that step! The atmosphere is little slow at this dealership and its not as big of a dealership as the other two so I was little worried if anyone would help me properly. Believe it or not, I got both the BEST deal and also the BEST service at this place. I was helped by Mr. Zeltser. He is a 'straight get to the point' kind of person and at that point that is really what I wanted. He told me everything straight forward and what deals they have and what they can offer and VOILA! I made the deal the same day. I am extremely lucky to have come to this dealership and meet Mr. Zeltser. His knowledge as well as his customer service skills really differentiated him amongst others in the other dealerships. Thank you very much for the service and I will highly recommend everyone to go this place for all their Infiniti needs. I know people prefer something nearer to their house but believe me, if you want the best deals and the best service, make the small trip to this dealership. You will NOT be dissapointed.

Michaelmikhail01

May 16, 2015

I have been having a multitude of issues with the service department at this dealership and with my vehicle. I brought the car in for service for an issue with the auxiliary connection amongst other things and the service member that refuses to give me his name after the last service treated me with such disrespect that I felt uncomfortable by his tone and his attitude all because as he stated was because the survey that I completed was negative and apparently he lost $2,000 last month because of it. He signed me in and out within 5 minutes telling me I had to or I wouldn't receive my vehicle back on the same day even though my vehicle was not yet finished in the first place. He said my car was connected to the database and nothing was found wrong with the car and I had to plead with him to actually go through with me what was wrong with the car all of which was followed up with a "what do you want me to do for you" or "I don't know what to tell you". They refused to wash the car for me, do the check point, and also refused to do the free oil changed that I have that are also in the system. He told me "I'm not honoring anything for you". I had to have a friend with the same exact vehicle, package, and year as mine come to the dealership and check to make sure it wasn't the device I was using and it in fact wasn't the device that is the problem. I also went into the sales department and Bob Pearl allowed me to connect my device to another car in the dealership and had no issues I even replaced the cable I was using and still have the same problem. I have had to bring the car back 3 times for the same issue and the amount of disrespect this man showed me because of a survey against the dealership and not specifically him was absolutely ABSURD and I FELT SO DISRESPECTED AND UNCOMFORTABLE THAT I WILL NEVER BUY OR LEASE ANOTHER INFINITI AND NO LONGER WISH TO KEEP THIS ONE BECAUSE OF HIS UNACCEPTABLE AND DISRESPECTFUL BEHAVIOR. Never in my life have I been treated in such a way as a consumer but his attitude and behavior was unwarranted because it is not my fault that he will lose $2,000 last month because of the way your survey format is handled. I am requesting that this man be dealt with accordingly because he has put a very bad taste in my mouth with your name and that's a shame! I shouldn't have to deal with the hassle and headache of going back and forth to the dealership and wasting my time and money because this person now has a personal vendetta with me because that's exactly what this is, personal and that is highly inappropriate for a service professional that needs to encourage a good relationship between a client and your business. I took the car in today at 7 a.m. and didn't leave until 2 p.m. and when I asked for the guy that was looking at the car they said he was at lunch and that he didn't have anymore time to deal with this issue and when I asked for a copy of my service records because they're mine they said no they aren't they're mine and refused to give me a copy. I am expecting a call regarding this matter as soon as possible because this needs to be addressed.

DJ.Jesse.NYC

Mar 24, 2015

Just my experience of just walking in a Sunday morning to look and test drive on a new 2015 Infiniti Q50. So I walked in to the Receptionist and asked on how can I get a test drive so receptionist sent a request for a salesperson and 2 salesperson came towards me. So I choose the closest one near me. So It was a male Salesperson and he asked how can I help you? I replied I'm looking to test drive a 2015 Q50 Sedan. Salesperson Looked at me and he said we don't do test drives on sunday and walked away from me instantly. So I said ok I see how it is and I said out loud Fine I will go to another Infinity Dealer Which will help me better. So I Proceeded to Walk out the dealership and used my smartphone to search another dealership which was way far from my location. So for future Referance I will never go to this location and Salesperson needs to have some extra training on how to respect their customers.

weip2k

Feb 18, 2015

schedueled for 11AM appointment, car was not touched until 2:15..so go here if you got the hours to waste in your life. - while I understand there maybe other people whom have scheduled infront of me, but seriously,...3.15 hrs is just not cool. 1.5hr wait should be max (until tech preps car) if your service dept is understaff - well..hire more infiniti certified techs? to accommodate our wait time, it was done for free. - thanks?

JCSINY

Feb 14, 2015

As we all know, car shopping is more enjoyable than a root canal. However, my experience at Kings was quite the contrary. The sales executive Willy was professional, knowledgeable, straightforward and fair.

Ejeanty

Feb 14, 2015

My wife and I walked into kings infiniti, we explained to Vidim that we were at the end of our current lease and we were looking to get into a new lease. We told him which car we wanted, and how much we wanted to pay, and he delivered. Vidim was patient, courteous, and displayed true professionalism. We definitely look forward to conducting business with him in the near future. Ask for him!!

Bvillemayor_Ragsboyz

Jan 26, 2015

I had a great experience with Roman Zelda terms and Natasha Kingston, I would definitely recommend my friends and family to these to. Thank you

Ralphy Gonzalez

Dec 1, 2014

Very friendly and relaxed dealership. No pressure at all! The salesmen and management did everything they could to get me and my wife the best deal. They also answered all our questions and called us to see how everything was going with the car. Infiniti has great cars! I recommend everyone to come to this dealership

Willard Paul

Sep 21, 2014

After a very BAD experience at Lynbrook Infiniti I ended up at Kings Infiniti and received car service that I did not think was even possible! Excellent sales service! For example: I told them I was not able to make it to the dealership the day that I contacted them because of transportation issues and they offered to bring the car to my house in order for me to check it out or test drive it! I was able to negotiate a more reasonable price than what was listed for the M37x I was interested in & After Checking out the car in front of my house Saturday afternoon I was behind the wheel of my 2011 M37x 2 days later on Monday afternoon (Would of been sooner if Lynbrook Infiniti hadn't screwed up all my paperwork. Had to redo/rectify all the insurance and loan information from the Lynbrook Infiniti experience). My M37x is in very good condition and I was given a couple good service packages with the purchase to assist with maintaining the car. very pleased with my purchase so far!Thanks again to Rego (Rigaud Simon) & Ronnie for the experience!- W.K.J.Paul

VarunS

Sep 16, 2014

My experience at Kings Infiniti was superb. My sales associate Willy was extremely helpful and patient. I made my first big car purchase here and I am extremely satisfied. I recommend this place!!

MarcQ50

Aug 12, 2014

Best experience ever,I would definitely recommend anyone to go buy their car over there.great customer services,they work with you through the whole application.great team support to help you with your decisions..i just bought my Q50 infinity 2014,trade my G35 2004..love it !!!!! Runnin great!!!

CarsonJ

Aug 5, 2014

Just purchased Infiniti QX60, traded in my 2007 Lexus GS350 and 2009 Mini Cooper S. Great experience dealing with Roman; make sure you ask for Roman, he''ll give you the price you can't refuse because the price is lower than TRUECAR.COM. Service is excellent, no BS, straight to the point.

Elaine Barrett

Jul 26, 2014

I would like to highly complement two of your employees, Ronnie and Buddy for their professionalism in dealing with me during the recent purchase of my car on 7/23/2014. They were very informative , helpful, cordial, respectful and represented your company in a very commendable way. I recommend them highly, and look forward for their success in your company. Thank you Elaine Barrett

Shinbone

Jul 11, 2014

I had a 2013 Hyundai Sonata that had one more year left of the lease contract. I had a miserable winter with it so was taking my vacation time exploring options on if I can get out of the deal with as minimal damage as possible. Researched thoroughly on Acura, Infiniti and Lexus and visited 3 dealers, including one of those "middleman" luxury car dealers that also "deals" with lease terminations. They told me to provide things for them so we can start dealing and told me it would not be a good negotiation. I liked what the Q50 offered over Acura TL or the Lexus IS350. My personal taste.Somewhere in the middle of this I made an unplanned, "just a check things out" visit to Kings infiniti. Buddy was there and explained things about the car. That was all that I wanted. Explained that I was just looking and am still under contract. He took me on a test drive. By this time, the Q 50 was going to be my next car.. just not at that moment.. was thing in 6 months to a year.. He presented me with 4 different quotes, based on options, parts, models and lease terms. I thought they were good deals and Buddy prepared them for me. That was extremely helpful since gave me a good view of the future.. Then we talked about possibly getting out of my lease deal.. So I went home to think about it.. decision being probably NO.I called a few days later to explore that idea. Buddy contacted Hyundai himself (something that the other guy at another dealer wouldn't do). He worked out something from Hyundai but but still didn't like the price because of the trade. I thought the deal itself could have been better but was ok. So I left. Called him next day to work out another deal so I can pay more on the down payment and he worked out a deal that I was willing to work with... Now.. I have dealt with many dealers before.. For some dealers a $5.99 block of cheese becomes a $9.99 organic from well treated animals.. So I payed my down payment and a promise that that is the deal or no deal even before my car pickup. So I returned 2 days later and got the monthly as promised. Dealing with the finance manager to sign all the papers was pretty painless. I got the monthly rate as promised and he offered me only ONE additional thing to buy or include. Normally with finance managers would hustle you to death and explaining and coerce you to get it until you get irritated. Gave him a simple no and that was it. I signed.. painless.. I also loved that I got the rate as I wanted before I went in to see the finance manager. Now.. some recommendations. Buddy can be a good guy to deal with but initially was difficult. Perhaps I didn't understand him but at times when I made comments or thoughts or questions, he didn't reply with the courtesy that I wanted or expected. He did work hard to work out numbers and such and lots of no deals, deals then no then finally yes. So stuck with it because I didn't have much to lose.. But he's a cool guy.. That might turn away some buyers though. Also the staff doesn't treat you well or feel welcome at times. I spoke to the manager of the dealer I guess.. once when he told me that this dealer can try to work out things with Hyundai, which I replied with giving it a shot at getting this car. But after that, NO COMMUNICATION.. eye contact and not even a hello or how are you.. Very rude. Overall, I am very happy with the car and the deal. I like the residual value of this car, and all the deals. Buddy is a good guy and he worked with me for a few days. I just hope I have a positive experience with their maintenance staff in a few months.. and in possible future deals with them..

jlefler9108

Jul 11, 2014

Quoted lowest possible lease anywhere in the area and followed through on price...GREAT overall experience....Natasha was phenomenal over the phone and then Roman followed up with exceptional overview of the car upon delivery

JC

Jul 4, 2014

It took four days to hammer out a deal at Kings Infiniti. When finally satisfied with the numbers, I made an appointment for the following morning at 10 to see the car. I arrived at Kings Infiniti and my sales person, Vadeem, was not only absent, but when called by his associate, said we never had an appointment and that he wasn't coming in that day. Vadeem then instructed his very unprofessional associate, who didn't even introduce himself to me, to just show me any black car. This associate, Bob, spoke to me like I was a jerk. The original associate, Alex, never returned my message.

annerys921

Jun 11, 2014

I was in the market to lease an Infiniti QX60 and was looking for a specific color and certain features. Upon contacting several dealers it proved to be difficult to find the car I wanted. At one point, one of the dealerships told me that I was not going to find the car because there were none in the market. But Kings Infiniti came to the rescue. In a day or so, I received a phone call from Natasha letting me know that they had the vehicle available. We were able to negotiate a deal over the phone. I was weiry about signing on the dotted line before actually seeing the vehicle. Natasha gave me the courtesy of extending the deal for a few days until I was able to go to the dealer and take a look at the car. Sure enough it was the car I wanted and I went ahead with my purchase. Natasha was extremely helpful answering all my questions and going the extra mile to make my car buying experience a pleasurable one. Upon picking up the car, I was introduced to Roman Zeltser who had all the paperwork ready for me to sign and proceeded to give me a tutorial on the vehicle before I went on the road. He was very informative and reassuring. Roman and Natasha have both followed up with me to make sure I was comfortable with the car and if I had any questions. Kudos for Kings Infiniti. Keep up the good work!

nholness

Jun 9, 2014

Roman was not only very professional but very straight forward. He worked around my schedule with no hesitations. He was very patient with me while I tried to figure out what worked best for me in regards to my budget. Overall, it was great doing business with him. I will definitely look for him when my current lease expires.

pjdel

Jun 9, 2014

I'm writing to convey my very satisfied experience in dealing with salesman Buddy Naipaulo. I had initially gone to Kings to pick up two new infinities leases with my two sons who had dealth with Buddy who was extremely helpful and professional throughout the entire process. Upon waiting for the transactions to be completed, I became interested in the new Q50, and to make a long story short, I too leased from Buddy who again was very nice to deal with and made the experience painless. So, all in all our family leased 3 vehicles in a matter of 10 days! We will definitely recommend Kings and Buddy to our friends. Thank you.

Nyyankeez86

May 19, 2014

The manager at Kings Infiniti reached out to me and went above and beyond to ensure all my concerns were resolved promptly. Kathy still needs to take several lessons on customer service and professionalism, I think she's in the wrong profession *ORIGINAL REVIEW*I dealt with Kathy in service for a transmission problem with my vehicle. Her lack of professionalism is appalling. I arrived at 8:30am for a 9am appointment. I spent 3 hours there while they diagnosed the problem. Then after they diagnosed the problem, they said they were not able to provide a loaner car for me while the transmission on my car was going to be serviced. (I spoke to Infiniti consumer affairs and they told me that the dealer should provide a loaner car even if it's for a 30 minute service appointment.) terrible service, don't go there, you'll be sorry!

Xavior

Apr 12, 2014

I've had some really unpleasant experiences with this dealership particularly service center in the past and today 4/12/2014 was even worse. I made an appointment to few days in advance to have transmission oil changed and received a date for Saturday 4/12/2014 at 9am. Arrived at the dealership at 8:45am, filled out all the paperwork and was told it would take approximately 2 hours. At exactly 10:46am while walking around outside of the dealership, i've received a phone call from the service manager stating that they cannot perform the service (transmission oil change) because car has 113K miles and they don't change the transmission oils at that milage. My first question was why it took them over an hour and 45 minutes to get to that conclusion and what were they doing with my car during that time? Second question was why not? I change transmission oil regularly and last time it was changed at 88K miles in the same dealership so after 25K miles i figured it would be a good idea to have transmission oil changed. I do all regular maintenances with no exceptions, car runs great and reason i went for transmission oils change was because i still want it to operate without any issues.Dealer could not provide an explanation, only that they do not recommend transmission oil change and when i ask them to do it regardless, and that i'll sign a paper stating that i take full responsibility for this they still refused the service and told me to take the car and leave. Very disappointed customer and would like others to stay away from Kings Infiniti

XaviorInc

Apr 12, 2014

I've had some really unpleasant experiences with this dealership particularly service center in the past and today 4/12/2014 was even worse. I made an appointment to few days in advance to have transmission oil changed and received a date for Saturday 4/12/2014 at 9am. Arrived at the dealership at 8:45am, filled out all the paperwork and was told it would take approximately 2 hours. At exactly 10:46am while walking around outside of the dealership, i've received a phone call from the service manager stating that they cannot perform the service (transmission oil change) because car has 113K miles and they don't change the transmission oils at that milage. My first question was why it took them over an hour and 45 minutes to get to that conclusion and what were they doing with my car during that time? Second question was why not? I change transmission oil regularly and last time it was changed at 88K miles in the same dealership so after 25K miles i figured it would be a good idea to have transmission oil changed. I do all regular maintenances with no exceptions, car runs great and reason i went for transmission oils change was because i still want it to operate without any issues. Dealer could not provide an explanation, only that they do not recommend transmission oil change and when i ask them to do it regardless, and that i'll sign a paper stating that i take full responsibility for this they still refused the service and told me to take the car and leave. Very disappointed customer and would like others to stay away from Kings Infiniti

Devon cromarty

Mar 27, 2014

I had a great experience shopping for a car at kings infiniti the staff was great pleasant and nice and it was the most stress free shopping experience I had ever had purchasing a car thanks to my salesman roman zeltser he had answers to all my questions he put me in a great car the Q50 and this is my first time dealing with kings infiniti and it was the best so far I'm a loyal infiniti customer and kings infiniti will always have my loyalty....

y2kspacecowboy

Mar 26, 2014

I have been in this service center a few times. each time I would look for the service adviser John. he is very attentive and helpful to my car problem. the place is usually packed on weekend, so i usually schedule my app't in the morning and get there as early as i can. there are miscommunication a couple of times between the service advisers and the receptionist about loaner cars availibility. sometimes i dont get a loaner but its ok. I dont like to wait at the wating room because i need to go home to take care of my daughter who was watched by my old parents. so loaner is one of the problem of this service center. the staff there is generally nice and polite. two times i needed to bring my 9 months old with me to the service center to replace a sensor.one time i went in the morning and there were a lot of people in the waiting room already. i was sitting at a corner chatting w/ another customer abt our children. about an hr or 2 later john called my name and said i needed to come back another time cos the technician broke the sensor when they were trying to put it in. now they need to reorder the part again. he sincerely apologized for the mistake. i was upset but i got no choice but to come back the following week. i went in the next wkend and it was full house there that day. i mean there are customer standing around in the waiting room. when i got there i said to john that i hope i could leave early. he said he would try his best. walked into the room there is no seat. my daughter was in the stroller and i was standing next to her. moments later the lot attentent came in and started taking chairs from other room to the waiting. and let me sit in the corner. about an hr later, john called my name and told me the car is ready and it was no charge because they broke the first one. it was very nice for them to take the responsibility. the part is not too expensive (i think its abt $350) and it's covered in my CPO warranty so i just had to pay $50.

Pearl Levine- Infinity car owner

Mar 12, 2014

I have been dealing with Kings Infiniti since 1994 and have always been satisfied. The staff has been outstanding both in service and sales. After purchasing my new Q50x yesterday my sales advisor Roman Zeltser reviewed with me the new car features since they were a little different from my previous G37x. Whenever I have a service question John always advises and helps me with whatever the issue... After all these years I would never think of purchasing another car since I am always treated like a family member.(the Infinity family). Sincerely Mrs. Pearl Levine

JWheeler

Feb 28, 2014

Juan was a pleasure to deal with. He was professional, courteous and a great listener. He made getting a new car a great experience and I am delighted with the vehicle that I have. Thank you Juan and great job!

Cynthia Grayman Pond

Feb 25, 2014

Mr. Bob Pearl has displayed excellent salesmanship and provided me with outstanding service each and every time that I have purchased or leased a vehicle from Kings Infiniti.During the past 10 years I have purchased/ leased 3 cars and Bob delivered the goods every time.He's reliable and so are the cars!

Stanley918

Jan 29, 2014

I leased an Infiniti G37x in Oct/2010 from Roman who was a great sales then. So I went back to him last week to lease a Q50, he still the best sales I have ever met during the past 30 years when I buy or lease a new car. This time he gave me a better deal than the last car though still not the best I expected so I rated 4. I am expecting Roman will give me the best deal 3 years from now for my 3rd Infinite car so I can rated 5 on the price as well. Overall, a great sales at a great car dealer in NYC.

Edonald72

Jan 28, 2014

I recently leased the Infiniti Q50, my Fifth different Infiniti, it was awesome experience working with Natasha and Roman. Negotiated the entire deal over the phone, and Natasha went out of her way to ensure that i was happy with the details down to the color she suggested. Loved working with Roman as he goes ot of his way to make sure that i was comfortable with all of the different technology and innovations in the vehicle. The whole experience was great, seamless from begining to end. I would definitely recommend Kings Infinit and Roman and Natasha. ill be back for all of my car needs!

praveen05

Jan 7, 2014

I negotiated the price over phone and went to dealer ship to get the car and got it for same price. I really liked the dealership as there are no hidden costs and one low price for documentation.In general about Infiniti financial is that APR rate is not competitive when compared to any good credit unions

iidalexii

Jan 7, 2014

Bob was great and told us all of the right things we needed to hear about leasing our new G37x! We are excited to drive our new car!!!

Leonid Trubetskiy

Jan 4, 2014

Great service, fast and efficient. I would gladly recommend your dealership to my friends. Special thank you to sales representative Roman Zeltzer, who is very professional

ek053690

Dec 28, 2013

At first there were a few difficulties regarding a free oil change that I was supposed to get. I consulted with Eddie, the manager, and he got everything straightened out. Highly recommended.

vip77

Dec 20, 2013

Terrible experience spend 6 hours for diagnostic. ... service advizer had a nasty attitude. Never come back again. I don't think Infinity should be on a luxury level.

eddymosk

Sep 25, 2013

Buddy guided me through the entire process of leasing a brand new G37x. It was one of the most convenient transactions I've ever had in my life. He specifically gave me the correct details I needed to have the most financially viable deal, giving me the best price. He showed me the specs of the car and how to use it, resulting with a big smile on my face when leaving the dealership. I would definitely recommend this dealership to anyone.

mrod081005

Aug 8, 2013

After having the worst car buying experience in Infiniti of Manhattan, i nearly decided to purchase an Acura until I decided to contact Kings Infiniti. The dealer assigned to me (Willy) was professional, courteous, patient and most importantly, honest. I am a very informed customer who had done a lot of research prior to purchasing my Inifiniti Jx, so I admit I was a hand full to deal with since I requested so much information and asked Willy to be flexible with my busy schedule however he was patient throughout the whole process and willingly gave me whatever information I asked for. He got me a great deal on my Jx and followed up with me to make sure all my needs were met. If you are looking to purchase an Infiniti, go here first!

Jasongoldberg

Jul 14, 2013

I called a few Infiniti dealers when looking for a new G37x lease. I knew what color combo I wanted-- which was rare. First off, Roman was great to deal with. Always easy to get in touch with, honest, straightforward. It was a total, no BS transaction. He gave me the best price right off, was honest that he didn't have my exact color combo, but had a close one. He said he'd search for the exact match. Ok. He ultimately didn't locate it (nobody did), but he did hold the close match for me the entire time-- with no deposit. In fact, he never took a deposit. I can't stress enough how easy and pleasant he made the transaction. Two thumbs up for Roman. Once my lease is over, I'll definitely be back.

Anna Kryschovka

Apr 17, 2013

I had a very pleasant experience when leasing my car at Kings Infiniti. I was working with a leasing company at first, but when I realized the leasing company gets the cars from Kings Infiniti, I immediately called them and came in the same afternoon. The car I wanted was available in dealer stock, so I was able to take delivery the same day! The leasing process was great, and can not be matched by any leasing company out there. Everything about the car was covered from A to B, this is my first Infiniti so the discussion with my salesperson, Roman, was very resourceful. I look forward to doing business with them again, and will be sending friends and family there as well!

mtothesl

Apr 12, 2013

Instead of telling me that the deal i wanted didn't make sense, they kept saying, "we'll call you." When i initially handed in my paper work, that's the first thing Buddy told me. I've never been to a dealership where i couldn't get an answer right away. Turned out that i didn't have to leave, all i had to do was wait for an appraisal, so i don't understand why Buddy was in such a rush to get me out. Of course i never got a call back. Word of advice, don't tell a customer you will call back if you won't actually do so.

Frank1969

Mar 10, 2013

Kings Infiniti Salesman Roman Zeltser was informative and polite. He took the time to thoroughly go over all the vehicle features for me upon delivery. I felt comfortable throughout my delivery, my purchase was pressure free and a very pleasant experience.

Pdelis1234

Feb 14, 2013

I worked with Pierre and he was truly a gentlemen, he me my very need and requirement with my pricing . I would recommend him to anyone tha whant to buy a car at kings Infiniti . He takes his time and knows his job . And he give me a great customer service . For my first Infiniti I was very please. If purchase another Infiniti definitely from kings infninti and with Pierre . Thank you for a wonderful experience .

Thomas12345

Feb 13, 2013

Leased my new g37 from kings after shopping other dealers. Bob was honest,and there were no games. I got a fair price and was very happy with the whole process. I would recommend this dealership.they took time to explain the car and made sure all my questions were answered.

new buyer-infinity

Feb 3, 2013

Bob was very helpful in selecting my new g37. Answered all my questions and gave me a great deal. the experience was very rewarding. I would reccomend him to anyone looking for an infiniti.

JnJ1124

Jan 31, 2013

From the moment my husband and I walked into kings Infiniti we were pleased! Everyone was friendly, made us feel comfortable and not pressured into buying. Then we met Michael who was absolutely wonderful! He helped us purchase our G35x. Prices are reasonable and Michael worked with us to help us get the car we liked but still stay within our budget. From the showroom to the service department we have absolutely no complaints! We still have our G35x but when we decide to upgrade this is the place we are going to!

kproserpio

Jan 31, 2013

I leased my G37 from Michael at Kings Infiniti. He was a great salesman!! Very thorough & overall a great person to do business with!! I will definatly be leasing my next Infiniti from him! The dealership as a whole was wonderful as well...from Michael in sales to parts & service where I had my first oil change done. I will always be a Kings Infiniti customer!!

tholmeshall

Jan 31, 2013

When I was shopping for my new QX56 I wanted a dealer that was honest and straight to the point. I put an inquiry out on the internet and about 3 dealers contacted me and Kings Infiniti was the only dealer that was direct to the point and no games. When I arrived the vehicle that I was interested in was on the showroom floor and that made me eager to just drive off with my new truck. Pierre was just a all around nice guy and he helped me with my lease return and made the process nice and smooth. If buying a car was always this easy I would not shop around but now that I found the right fit I will be back.

Nudibar

Jan 31, 2013

Kings Infiniti is the best dealership I have ever been to. I shopped around to various dealerships and felt that they just gave me the run around. As soon as I stepped into Kings I was greeted by a very kind man named Mike. Mike Jacovino is a very professional and polite individual. He helped me find the best car for me with all the options I wanted. I felt that he wasnt trying to low-ball me or even trying to get every penny out of me. He was very honest and honesty is very important to me. The kings dealership is a very nice location. It is very clean and tidy. All the staff are very nice and just cool people to deal with. If I could let everyone know how great my experience was then I think everyone would go to the Kings group for cars. I have already leased 2 cars from the Kings group and I would not go anywhere else. Even if a company offered me a better deal then I still wouldnt go to them due to Kings being so helpful and to the point with out 'beating around the bush'. If you want a car with out a hassle and would like to be taken care of over and over again then go to Kings Infiniti to lease or finiance a car, you wont be dissapointed, you will end up dealing with them for the rest of your life. Thank you Kings for you help over the past 10 years.

nyc2525

Jan 31, 2013

Leased a G37 here over the summer. Had a great experience with Mike and his assistant. They were both very helpful, and made the whole process a breeze. Quick, efficient, and a great deal! Will send friends and family here. Also, they followed up with me after I got the car to make sure everything was ok. Very nice service staff, as well.

franky501

Jan 24, 2013

what a great experience! went shopping 4 a car with my wife, merely looking...then a well mannered, nicely dressed man approached us and offered his assistancenot pushy, but well versed in product knowledge and the right amount of customer care turned my just looking to thank you 4 selling me the best car i ever owned (jx35) if ur in the market for a great (7 passenger) car/suv u must test drive the jx35 and if ur looking for a great deal u must visit kings Infiniti in brooklyn and work w/Roman. AND to add the icing on the cakei needed air in one of my tires so i took my new jx35 to the Infiniti service ctr on coney island ave in brooklyn and the moment i pulled into the service area the staff (MUST SEE MIKE!) greeted me like i was royalty, they not only addressed my needs but made sure i was comfortable in their waiting lounge and washed my car as well..WHAT CAN I SAY.cant wait to get another Infinitii know right where I'm going!!!!

show2nite

Jan 24, 2013

As of October upon until the end of 2012, I was a proud owner of an used 2009 G37X which I'd purchased from Kings Nissan. However I lost my beautiful car in the aftermath of Hurricane Sandy; as my car was totaled and so I was without a car to get around; now I have to start searching for a new car. The first place I looked at was some place more inland that wasn't affected by the storm as NYC, NJ, Long Island, you get where I'm going with this story. I basically reached out to dealerships that was less likely to have been impacted by the Hurricane Sandy, therefore I felt more comfortable to buy a car from that region of the U.S. But one day, I decided to try an Automotive Sale website called Truecars.com and I started to narrow down my search closer to within the tri-state area. I sorted after an used G37x throughout many different Infiniti Dealerships but none had the model car, color, packages and mileages that I desired. So know I started looking for a new car through the website: "http://www.Truecars.com," throughout the site I was able to obtain a great price quote for a brand new G37Xs that exhibited all the packages, features and color I wanted, from a dealership called "Kings Infiniti." I contacted the dealship and was put in contact with a great salesman name "Roman" I wish I remember his entire name but the man was awesome, he adhered to my needs and concerns, after all I'm not a gullible buyer; their was some serious negotiation but Roman delivered in the end. First he kept me update with the car search, located my car, threw in some perks, took care of the paper works as he should but he did so with great customer service and made sure my car was clean and shiny when it was time fro me to pick it up, the sales transaction was effortless! The smell of a new car :-) Thanks to Roman and Kings Infiniti, including the service dept as they've always attending to my issue when I had my previous car and made sure that car was functioning better before exiting.

M37 X'S

Jan 24, 2013

This dealer was one of the few that responded to my Internet search for a particularly hard-to-find model without trying to steer me to a higher-priced version or a different model altogether. They offered me a very good price on one vehicle that they had in stock, and when I asked them to find the same vehicle in a slightly different configuration they found one for me that was still in transit from Japan and stuck to the original price. I was able to close the deal with roman with out having to speak to any other associate!

keithmarshal

Jan 17, 2013

Enjoyed my experience, the employee's seemed informative and very helpful. After much research, and the suggestion of a close friend I visited Kings Infiniti, and was pleased with my purchase.

MInnes

Jan 17, 2013

I leased a 2013 EX37 from Roman, and he was just a pleasure to work with. He got me a great deal on the EX and he even took my old 2009 335XI back to BMW for me. I am looking forward to the next 3 years in my new Infiniti and will be back in 2016 for the next one.Great customer service and dedication, I would recommend Kings Infiniti, the experience definitely exceeded my expectation.

swelch19

Jan 17, 2013

I purchased my 2013 g37x from Willy and he was great, very knowledgeable and he catered to all of my needs and I will be purchasing my Husbands car from him when that lease is up.

natcar

Jan 15, 2013

In mid Dec I was looking to lease a G37 ,So i visited 3 dealers to compare pricing and by far kings infiniti had the best price,treated me with respect,what Roman said would be my lease payment was my payment,that was very important to me compared to other dealers "Games" they play.I would recommend kings to everybody for a hassle freeexperience.

ratedirtydealers

Nov 27, 2012

liars Liars Liars, they will write you a deal and when the car comes in the price will change, i have a previous account with Infiniti Financial services and was told my credit would not be ran and i had 2 hard inquires, this is the biggest SCAM dealer on the east coast

visualc

Jul 23, 2012

I had an incredible experience with this dealership. The rep I spoke with over the phone (Eddie) was very kind and professional, he met with me at the dealership when I arrived, and to my surprise, the price he quoted me over the phone was exactly the price I signed on, no "hidden fees/charges"I highly recommend anyone looking for an infiniti vehicle to call in and ask for eddie or speak with Buddy when they come in. I can't find some of these reviews here to be true, but I guess we shall see what happens when it's time for me to return my car!

iheartinfiniti

Jun 2, 2012

I've bought several cars in the past before, and all of them have been your typical sales person throwing their pitch, but this one was just horrible, to say the least.The sales person I worked with was not knowledgeable with the car, let alone the policies and procedures. I was promised many things during my visit, like a 20k mile warranty, satellite radio, cargo cover, 2 working keys, a repair that would be invisible, and on and on and on and I received none of that after my purchase, despite several promises were written down on the invoice. I called and called afterwards to follow up and all I heard was a bunch of lies and run arounds. I was even blamed by the manager during the sales that I should have known that no Infiniti dealer would sell a used car offering such a warranty. Well then, maybe he should have told that to his ignorant sales person. Just a horrible horrible experience. I love my car, but the sales transaction was a joke.

sagg78

Apr 11, 2012

Never ever again will I set my foot in this place. This place is one of the biggest scams around. Signed a contract for the new JX, however once the car arrived, the price jumped by almost $100 a month. They wasted my time by promising the car would be available for price thats on the contract. The manager Sam along with the sales staff have been lying to me for a month. After all, I was told that the car order / contract that I signed and gave deposit on, doesnt guarantee the actual price that you'll be paying when you drive the car off the lot. When I leased cars from BMW or other makers, price that was promised and written on the contract was the price I paid and not made up as this dealership sees fit. ( that is if you can call this place a dealership ). I would rather pay more but to get the car from somewhere else. I've placed a complaint with better business bureau & Infiniti Consumer Affairs and will not let this go as this is NOT how you should be doing business.

dnablessed

Jan 12, 2012

This is hands down the WORSTTTT DEALERSHIP I EVER DEALT WITH!!!! DO NOT GO THERE. I have gotten a 2008 Infiniti G35XS that I called them to return. Their staff is rude and unhelpful, they told me they would not take my car back because they have no room on their lot. I called them again a month later because I had to extend my lease and they told me the same thing. NOTE: The agent DID NOT EVEN CHECK TO SEE IF THEIR LOT WAS FULL. They just provide the same answer to everyone, no matter who calls. My car had very low milage on it and is in mint condition. I told the agent that and they didn't care. They would easily have been able to resell my car at a pretty large profit and yet they didn't even want to talk to me. Just wanted to get me off the phone as fast as possible. DON'T DEAL WITH KINGS INFINITI!!!If you're looking for a good Infiniti Dealership, try Infiniti of Manahattan in NY. At least that way you'll be able to take the train home when you need to return the car after the lease is over.

bkzerodegrees84

Apr 16, 2009

The worst dealer ever:Inquired about the 2007 G35X. 2) Seller guranteed cerified by "Infiniti" 3) Negotiated price/ settled on $23000. 4) Made a depot, signed agreementand supposed to pick up the car in 4 days 4)2 days later they called stating they cant sell the car because it had engine problems. a)was certified. b) made deposit c) My deposit contract gurantee fix at their cost anyway d) did they have higher bidder? i know their not an auction. They proven to be dishonest and the approach they have with customers is very bad

fireboy379

Mar 21, 2009

I cannot say enough bad things about Kings Infiniti. I had negotiated a deal with them on a lease car. I was very clear from the start of our negotiations that I only wanted to pay the bank fee and first payment upfront. All the taxes should be rolled into the monthly payment. I came to an agreement with them, signed a contract and gave them a deposit. After I signed for the car I did a little research, so I wasnt totally shocked for what happened when I went to pick up the car. I sat down with Boris, the finance manger, and the first question he asked was how I was going to pay the $1,800 in taxes. Funny thing was that nowhere on my contract did it mention the taxes where extra. They claimed that because the contract said 1,200 Down and a monthly payment of $515 and not $1,200 total out of pocket I was in the wrong. Of course the salesman denied that he and I had an understanding. I encourage anyone thinking of using this dealership to think twice and do a little homework on them. I understand that car dealerships are businesses and need to make money. But Kings Infiniti gives car dealers a very bad image.

iloveu007

Mar 12, 2009

My husband and I were looking for a more luxury vehicle and recently leased a 2008 Infiniti EX35. We worked with David G. who IS the best car saleman we have ever worked with, period. He was very understanding and spent a lot of time working with us until we got into a price range that was acceptable to us. No mind games, no nonsense, no kidding!! When we came to pick up the car, he did an EXCELLENT job of explaining all the features and functions of the car. We felt very comfortable shopping with Kings Infiniti and we are, admittedly, not the easiest people to deal with. After checking 3 other dealerships and 2 private leasing companies, we was so relieved when we reached Kings Infiniti...We are glad to recommend David and Kings Infiniti for their honesty, friendliness and fair dealings. Thank you "KINGS" family!!

puredeath

Feb 17, 2009

Cancer of the automotive world. Tried to return my vehicle back to this dealer, and was told they would not accept the car. When I asked why, I was told that they don't have room on the lot for my end of lease vehicle, and two, they just don't want to cover the cost of having this vehicle returned back to Infiniti. What? Aren't you the authorized dealer? I called back Infiniti Financial, and they wouldn't believe a word I told them about my brief, and yet extremely rude coversation that I just had with one of the sales pepole at Kings Infititi. They called another dealer on my behalf (Legacy Infiniti of LI), and scheduled a lease return without a hitch. I was considering getting another Infiniti, but this whole ordeal left a bad taste in my mouth, that is why the Nissan/Infiniti has lost me as customer. I can't even phantom how such rotten dealership such as Kings Infiniti is able to stay in business, let alone give sh!t left and right without any regard for proper business guidelines. I have informed Infiniti HQ that because of Kings Infiniti, I will no longer spend my money on any of their vehicles. Kings Infiniti is definitely the bad mark on the Infiniti brand? I've never been treated by any dealer with such arogance and disregard for business ettiqute. I've expected a lot more from a luxury car dealer. Oh well.

stevefdds

Oct 28, 2007

I bought a 2001 I30 from kings that subsequently developed a computer problem. The check engine light came on and my mechanic informed me that there were two codes in the computer involving the oxygen sensors and possibly the catalytic converter. He also said that there was a bullitin or update on the software in the computer. The codes were left in so that the dealer could diagnose the problem and the check engine light was on when I brought the car for an appointment. I was also told that I would not be charged to diagnose the problem. Mike calls me a few hours after dropping off the car and tells me there are no codes and no check engine light. I go to pick up the car and they will only accept cash because I would dispute a credit card charge. I had to call police to retrieve my car which was held hostage. Worst experience ever in my life with a dealer. Do not ever buy a car from these crooks unless you enjoy getting ripped off. You have been warned.