Used Cars for Sale at Krieger Ford in Columbus, OH

Bill Hoffman

Oct 3, 2016

Jim McDuffie assisted with my purchase of the Explorer. He is fabulous! All attention to detail was well managed, and most helpful. He is a pleasure to work with. He is knowledgeable, genuine, and just good to be around. Thanks Jim!

Marcy Conti

Oct 3, 2016

Just picked up my new,Escape from Krieger Ford. our sales person, Carl Easley made the process efficient and painless. It was pouring rain but Carl still put our plates on the new car and answered all my questions about the great features. Thanks Carl.

DW

Sep 20, 2016

I had the pleasure of working with Carl Easley for the second time at Krieger Ford. He makes the whole shopping and buying a new car experience very easy. I would recommend him to anyone. THUMBS UP to Carl. By the way - The Burgundy Velvet color is growing on me. Thank you!!!!!

Eric Gilbert

Sep 16, 2016

I recently had the good fortune to be assisted in my search for a new car by Krieger Ford New Car Salesman Carl Easley. I cant express enought the professionalism, knowledge and overall efficiency Carl brought to the process. He analyzed my situation and my new car interest and within a half hour Carl had put together a finance package and new car that met all of my requirements. The process was enjoyable and a learning experience for me. The follow up by Harold in Finance was top notch as well. It is fair to say I will be recommending Krieger to family and friends alike in the future. Thanks, Carl!!!

JD and Rhonda

Sep 16, 2016

I want to thank Carl Easily at Krieger Ford for making the purchase of our new vehicle easy. He answered our questions throughly and showed us some options. He narrowed down what would give us the most overall benefit for our family. We now have a safe reliable vehicle that we feel confident to drive. The night time visability in the 2016 Ford Explorer is amazing! We recommend Carl at Krieger Ford to anybody, he will take good care of you!

Unprofessional

Sep 15, 2016

Bill Price doesn't give the customer what they ask for. I told him I needed a new key fob and instead, he had the technician take out my alarm system...that would have been fine...IF I WOULD'VE HAD A NEW KEY FOB. Now the key fob I have doesn't work and he said I can come back in to get a new one for an extra $225...after just paying $350. Then I called the mgr Kevin Willish twice yesterday...no call back.I called this morning and he said he had gotten my messages. How unprofessional that you don't call a customer back. Krieger Ford is a RIP OFF!!!.....About a week ago the GM Mike Smith contacted me with a solution....that worked!!! I thank him for coming up with the solution. Sad that it had to get to him before something was done...BUT I appreciate him for what he did! I give 4 stars on customer service to Mike Smith...not Bill or Kevin!

becky trapp

Sep 6, 2016

This is the third car I have purchased from Carl Easley and I am always happy to recommend him to family and friends.

C. Tim Meighen and Roberta Raymond

Sep 4, 2016

This is the second Ford Flex we have purchased from Krieger Ford and Carl Easley. We liked the first Ford Flex so much that we decided to purchase a new one and immediately thought of calling Carl since we had a good experience with him the first time. I am pleased to say that our experience this time was just as positive. He readily answered all our questions and took phone calls after we placed the order to answer our questions. When we came to pick up the car, it was ready and Carl walked us thought the new features. We highly recommend Carl and if we buy another new car, we will be calling him again.

Ellen T

Sep 1, 2016

I just want to thank Carl Easley! This is our second car we have purchased from him. Would recommend him to everyone! He really makes you feel comfortable with the whole process!! Thanks so much for all your help!! You Rock!!!

Lynda Frueh

Aug 31, 2016

I would like thank Carl Easley for all his help this week with our purchase of our new Fusion. He is a real asset to Krieger Ford! He took the time needed to bring two old foggies up to date on all the new technology on our new car! Thanks Carl and we will see you again! ( not a threat I promise) L & S Frueh

Marty Montgomery

Aug 28, 2016

I have been dealing with Krieger Ford for over 30 years. At no time that I have had an issue with my car has it not been handled successfully. All the employees are very friendly and go out of their way to help you. I have always had the privilege of dealing with Carl Easley, who in my books is TOPS. Friendly , out going and always eager to make your car buying experience the best. Kudos to him

Tom

Aug 26, 2016

I am a repeat customer of Carl's. He has made each transaction, including my recent new vehicle purchase, smooth and rapid. I appreciate his efforts, as well as those of the whole crew at Krieger, from the salesmen to the service department to the cashiers, etc.

Tyler K

Aug 17, 2016

I would like to say that I had an amazing experience at Krieger Ford recently with the much appreciated help of Carl Easley. I was urged by my grandmother, an over satisfied customer of Carl's, to go have a talk and see what my options were. This being my first new car buying experience, I was nervous about the entire process. To my delight, Carl was beyond helpful from handshake to giving me the keys to my 2016 Ecoboost Ford Focus. He was incredibly intuitive and understanding. Thank you Carl!

J. McFarland

Aug 6, 2016

From the initial phone conversation to placing the keys in the ignition, my experience has been great! Scott Mortland was my sales person and he did an incredible job! Great at follow up and follow through. All my questions were answered with facts. Scott did not put pressure on me nor bug me daily with pressure phone calls. Scott gave me the facts, the numbers and the option of vehicles to look at. Scott made me feel that I was his only customer. Harold did a great job as the finance manager and Mac did a great job in dealing with my trade in. I have nothing but positives to say about Krieger. Thank you.

Ed G.

Aug 5, 2016

2013 Focus SE.The car was taken in early one morning for what was thought to be a leaking oil pan gasket. Original promise time was by 4:00 PM the same day. No call received by then. Called in, left voicemail, received a call right around 5:00 stating the valve cover had leaked oil onto a belt, so the valve cover gasket was being replaced, along with the belt, and some cleaning. The car was not yet ready.I received a call the next day that the car was ready. The total repair was: leaking oil pan, valve cover, and timing cover gaskets, and belt. So far so good (if not entirely accurate between report and what I was told on the phone).Overall cost (thanks to being in warranty, and not being hassled about it) was nil, as it should have been with a car under the Ford 3 year / 36k mile warranty. I am thankful there was no hassling.The problem arose when they brought my car: the tech peeled out at the other end of the building, outside in the back lot. When approached, he stated he didn't have much experience with manuals, and quickly walked off while barking a quick "sorry." I went back inside to talk to the other techs, and they stated "we already yelled at him about it. He doesn't have much experience with a manual. It's OK." A word of advice: that kind of response is unprofessional and dismissive; don't do it.The seat was far too close to the dash, and the HVAC settings were also not left the same as when I brought it in. Perhaps it's a tech/dealer choice not to leave a car as it was when it came in.Having worked in the auto industry, I have always told (and been told) to leave a car as it was, especially with the seat, as many drivers are particular. Regarding a tech's inability to drive a manual: get someone else to do it properly, or take the time to learn. A curt "sorry," is, at best, unprofessional, particularly when it's obvious the tech did not care about something that wasn't theirs.I can not recommend going to this place if one drives a manual, and wonder what could have happened if a more powerful car were involved (IE: Mustang). As such, and not due to the work performed, but the very end of the experience, I will not be returning.

Focus Driver

Aug 5, 2016

2013 Focus SE.The car was taken in early one morning for what was thought to be a leaking oil pan gasket. Original promise time was by 4:00 PM the same day. No call received by then. Called in, left voicemail, received a call right around 5:00 stating the valve cover had leaked oil onto a belt, so the valve cover gasket was being replaced, along with the belt, and some cleaning. The car was not yet ready.I received a call the next day that the car was ready. The total repair was: leaking oil pan, valve cover, and timing cover gaskets, and belt. So far so good (if not entirely accurate between report and what I was told on the phone).Overall cost (thanks to being in warranty, and not being hassled about it) was nil, as it should have been with a car under the Ford 3 year / 36k mile warranty. I am thankful there was no hassling.The problem arose when they brought my car: the tech peeled out at the other end of the building, outside in the back lot. When approached, he stated he didn't have much experience with manuals, and quickly walked off while barking a quick "sorry." I went back inside to talk to the other techs, and they stated "we already yelled at him about it. He doesn't have much experience with a manual. It's OK." A word of advice: that kind of response is unprofessional and dismissive; don't do it.The seat was far too close to the dash, and the HVAC settings were also not left the same as when I brought it in. Perhaps it's a tech/dealer choice not to leave a car as it was when it came in.Having worked in the auto industry, I have always told (and been told) to leave a car as it was, especially with the seat, as many drivers are particular. Regarding a tech's inability to drive a manual: get someone else to do it properly, or take the time to learn. A curt "sorry," is, at best, unprofessional, particularly when it's obvious the tech did not care about something that wasn't theirs.I can not recommend going to this place if one drives a manual, and wonder what could have happened if a more powerful car were involved (IE: Mustang). As such, and not due to the work performed, but the very end of the experience, I will not be returning.

Rwillis

Aug 2, 2016

I highly recommend not only Krieger Ford, but Carl Easley! Carl just put me in my second Fusion and I couldn't be happier. He has made the experiences so easy and just a great guy to deal with. Thank you Krieger and Carl for all you do for your customers. Robyn Willis

Jennifer

Jul 26, 2016

Carl Easley made buying our Transit van a breeze. He always found time to meet with us and take our calls. He was also very knowledgeable about the specific vehicle we were looking to buy.

Jean. Satisfied owner

Jul 23, 2016

We have been Carl Easleys customer for 20 yrs. and have had only positive experience with all our per chases.

Kevin

Jul 19, 2016

I would like say thank you to Jim McDuffie, by far my best buying experience ever no pressure, straightforward out the gate. I do not think I will ever go elsewhere as long as those individuals responsible for making my purchase possible are there.

Chuck Kiefer

Jul 19, 2016

Chris Wachtel presented optional service, damage and extended warranty information to my wife and me at the time of purchasing our new F150. He was very informative and helpful in understanding the policies. There was no pressure to purchase. We did however, purchase an extended warranty. My thanks to Chris.

Mark Ellwood

Jul 14, 2016

We needed our 2008 Escape looked at due to a problem which had arisen, so I called Luke Heidenescher, whom I have dealt with by choice for our Ford service for several years now. Luke went out of his way to work us in, oversaw our service and gave us exactly what we had hoped, which is the peace of mind that the Escape is good to go for a weekend trip. I deal with good people and Luke has consistently taken good care of our vehicles. I will continue to recommend Ford friends to call him for service appointments at Krieger.

Sandy and Richard

Jul 13, 2016

Zach Bowman was our sales person. we were looking to replace my escape. He explained the 2017 and what different power cars had. We drove 3 and choose the 2nd one. He went over everything with us. He was very patient and helpful as we decided how we could buy this and what kind of payments we could afford. It was hard for me to decide what to do. He helped me understand how much I drive and how all my miles built up and why I just wore out my old car. We decided on the 2017 escape and I have been very pleased with this new car and how it drives. We thank him for his patience, understanding and helpfulness through this process. He made what was stressful for me, to be less stress. Thank you Zach.

Keshae Trotter

Jul 2, 2016

I recently got into a car accident meaning I was forced to get into a new car without having much time to plan for it. The staff and especially Kevin made the process smooth and very clear. (The deals they have going on are awesome, none that I've ever seen before). Kevin made sure to get me as much deals as possible and making sure that I left in the car that I wanted and not one I settled for. The customer service shown to me is outstanding and very welcoming. I appreciate all the love on my new car, and am very thankful to the Krieger Ford team for their hospitality and great service. If you're out there car shopping, whether forced or planned, hit up Kevin at krieger. He will make sure you're all set and comfortable in your new car. He had my best interest in heart and will have yours as well. Thank youuu Kevin and the Kreiger Ford team again. P.S. I love my car soo much.

J.R. Nice

Jun 27, 2016

After being a Krieger Ford parts department customer for 10+ years, picking a dealer was a no-brainer. After several years of "thinking" about a new car with Carl Easley, picking the salesman was also a no-brainer. Carl patiently answered all my questions over the years and helped me with my selection. Carl went above and beyond to facilitate my selection of options and to try to find my perfect Flex. Once ordered, he kept me up to date on it's progress. Once it finally arrived, it was just as I imagined. Carl carefully explained all of the equipment and location of everything I requested. Harold Samour did a great job explaining all financial options and available warranties. I was in and out in no time and driving my new Flex. I wouldn't hesitate to do it all again. When I get ready for my next new car, it will be from Krieger, and thru Carl. What a great experience!

OhioHistoryFan

Jun 26, 2016

We had worked with our representative Debbie Graham before when we leased a Ford Fusion Energi. At that time she was responsible for on-line requests. This original experience back in 2014 was handled very well and she was able to provide the car meeting our wish list. When our lease was coming due, Debbie reached out to see if there was anything she should be doing for us. Very low key without out pressure. We had done some research on SUVs (rented several models in the past year) and decided we liked the Ford Explorer best. Again, we just provided what was important to us. We did most of our communication through email which made it much easier for us. We scheduled a time to see her on a Saturday, normally her day off. She confirmed our needs and immediately brought around a couple of models for us to test drive. Debbie answered all of our questions about the difference in the models and obviously was knowledgeable about the products she was representing. We confirmed the model we liked and she reviewed the rebates and incentives available to make sure we were getting everything available to us. The paper work was readied quickly while the vehicle was getting some of its prep done (just came off the truck). Overall, the entire experience was excellent and Debbie made efficient use of our time.

Jakki Dula

Jun 22, 2016

Carl Easley made my car buying experience the best so far. No pressure, no gimmicks, he said that he could get me a better deal then my credit union could. Yon know what ????? HE DID !!! i tried to talk my way out of going with Ford Financing because my credit union already approved me for a car loan. Carl needs a raise !!!!! Thanks Carl !!!!!!

Jamie

Jun 17, 2016

Zach Bowman made my experience painless and actually fun. Thank you Krieger Ford...love my new car

Bruce and Judy Faulkner

Jun 12, 2016

My wife and I just purchased our fifth vehicle from Carl Easley at Krieger Ford. Carl has always been helpful and professional and willing to answer all of our questions. Carl makes the car buying experience painless.

Christine O., happy customer

Jun 11, 2016

First off, Debbie Graham is the best. She is great to work with -- friendly, extremely knowledgeable, understands our needs, and gives good suggestions. If you go to Krieger for a car, ask for her. She even scoped out some extra deals for us that lowered our costs. This is the second car we've leased from Krieger, and I feel like Debbie looks out for us. The purchase process was easy and quick. Everyone was very helpful and friendly. I recommend Krieger highly. In terms of the car, we bought a CMax Energi. This car is terrific. The drive is very smooth. The gas mileage is incredible. The sight lines make it easy to see surroundings. This is our second ford lease and we definitely like the improvements to the media system. I like how the dashboard informs you of your efficiency. Charging is easy to do. Much better leg room than our previous Ford. We lost a little trunk space because of the battery, but that is an ok trade off for us. We usually rent vehicles for long trips anyway. Also, the rebates Ford passed along to us lowered our cost from our previous lease for a nicer vehicle. Very pleased.

Rick Kline

Jun 10, 2016

This is my first time buying a new vehicle at Krieger and I was lucky enough to get Scott Mortland Fleet Manger to assist me. I wanted a Red Transit Connect Wagon with certain options. After a lot of searching on line and hard work, Scott located just what I was looking for and he made the deal happen. I want to thank Scott for all the effort he put in to making everything come together.I couldn't be happier.Thanks again Scott you went above and beyond.

Kelley & Greg

Jun 10, 2016

My husband and I have been leasing cars from Krieger Ford for about 20 years now. We always have excellent customer service from the sales and finance staff, and always receive tremendous service from the service department. Our salesman of many years recently retired and we started working with Carl Easley. Carl was great - he worked with us to get us the perfect vehicles for us and made the process super smooth and efficient. We recommend Krieger to our friends and family and we will continue to go to Krieger in the future. We're a Ford family and always will be!

Nora and Ron Bradbury

Jun 10, 2016

Carl Easley made our Ford Explorer purchase enjoyable. No hard pressure sale tactics. Very patient teaching a couple old folks how to work the extensive electronics system. I need to express PATIENT! Very nice knowledgeable man. We will recommend him to everyone we know!

Kelley

Jun 10, 2016

We have been leasing cars through Krieger for the past 20 years. Our salesman recently retired and we started working with Carl Easley. Carl is awesome - our transition to him as our salesman was seamless. The lease process is always quick and smooth at Krieger. And when we need to have any work done on our cars, the shop has been wonderful as well. We have recommended Krieger to family and friends and will continue to get our cars from them in the future.

Andrea P

Jun 4, 2016

This is my second time leasing a car with Krieger Ford. Carl Easley was great to work with and made the car buying experience enjoyable. I cannot imagine going anywhere else to purchase a car.

Travis Bauman

Jun 3, 2016

3rd New Car From Krieger A+ With A+ Staff and great sales woman Debbie Graham. A+ all around. Sales people are not pushy and truly get the car you want. Even after you buy the car they stay in touch to make sure your happy. Would not go any where else for a new or used car. *This is my 3rd new car I bought from this dealership*

Ilene P.

Jun 1, 2016

Kevin did an amazing job at helping me through the process of leasing my first vehicle Ford Focus 2016. He even picked me up from the airport and brought be to the dealership to get the paperwork started for the lease agreement. I would highly recommend Kevin at Krieger Ford, he made the process easy and comfortable.

Not a happy customer at all!

May 31, 2016

I'm going to be 100% honest. I love the style of the truck and the amenities that come w it, but every since I bought this truck there have a few problems that I've had and every time I go to get it fixed, they want to tell me that they don't hear the noises on the truck that I mention to them. The staff tries to act like I don't know what I'm talking about and then try and tell me that trucks make noises and chalk it up to that. Trucks aren't supposed to make rattling noises I regret that I purchased the truck at this point and I'm not sure what I'm going to do about the situation.

Elena Gates

May 18, 2016

Kevin went out of his way to help myself get my new used Escape I am so happy with his help I would recommend him to any one he was real helpful

Kari

May 18, 2016

My sales rep Kevin was wonderful. Very personable and made the whole turning in my lease and starting another really easy. Ended up saving me money, helping me out with my mileage overage and still got a new car at the end of the deal. Would recommend him to anyone.

Jess

May 18, 2016

I couldn't have had a better experience buying a car. Geno and Harold were very pleasant and helpful. I got a better rate on my loan than I ever could have hoped for. Thanks to both of you and all the staff at Krieger. I will recommend you to anyone looking for a vehicle and I may be back in the coming years for a new truck. I had been looking for the perfect Mustang GT and you guys made it happen. Thanks, again.

TW

May 13, 2016

I have been a loyal customer at Krieger Ford for over 10 years now. Everything about Krieger shows their commitment to excellence. All of the employees from the top to bottom are professional, helpful, honest and trustworthy. Whether buying a car, getting a repair, or looking for parts they are sure to assist you with a smile. The facilities are top notch, and even though they aren't the largest dealership they are sure to be able to help you with whatever you need. If you ever are in need of good advice about getting your car repaired the man to see is Service Adviser Mr. Luke Heidenescher. All of the service staff are wonderful, but he is the main reason I always come to Krieger if I am in need of anything for my cars, big or small. If you are ever in need of a new or used car, repairs, or just a smile and warm cup of coffee Krieger is the place to go! Thanks to everyone there who always works hard to make sure the customers leave satisfied!

Autumn

May 9, 2016

Had a great experience with Carl Easley at Krieger Ford. This is the third vehicle that I have bought from Carl and he has always listened to my wants and needs for a vehicle. Every vehicle I have bought I have always ended up ordering and Carl helped me with all the specs I wanted. This time around I upgrade to an Explorer and I am loving it. Carl is a great sales consultant and I wouldn't go to anyone else or any other Ford dealership. Thanks for always being there and always being so positive.

Jljacobs

May 4, 2016

I had a great experience purchasing my new F150 from Kreiger Ford and sales consultant Carl Easley. Carl helped me order my new truck to be built per the specs that I wanted. Had a great experience at Kreiger Ford. My wife and I also ordered a new explorer from Carl on the same day. Can't wait for the explorer to arrive!

Charlene

May 1, 2016

My husband and I just bought our THIRD vehicle from Carl Easley at Krieger Ford. Carl listens to what we want in a vehicle and goes out of his way to make sure he finds it for us. He is friendly, easy to talk to, and makes the buying process a quick and positive experience. I always recommend him and Krieger Ford to my friends who are looking to buy a new car. Thank you, I love my new Ford EDGE!

Mattie B.

Apr 29, 2016

Being a long time resident of Columbus and searching for trustworthy mechanics I am thankful to have finally found someone great! Luke Heidenescher is easily the best person I could have asked for. He is attentive and fast. Thanks so much for all your great work! I will spread the word!

Julie B

Apr 29, 2016

I had a wonderful experience at Krieger Ford thanks to Luke Heidenescher! I don't know much about cars but he did a great job explaining what was wrong and the best way to fix my car. The repairs were completed quickly and the price was much better than estimates I had received at other shops. If you need work on your car, I'd highly recommend seeing Luke at Krieger!

Kevin from Lima

Apr 29, 2016

I'm still amazed every time I drive 90 miles to get my vehicle serviced. Strange set of circumstances led to me buying my first car from an out-of-town dealer. Never regretted it. Luke (the Service Writer I always work through) is fantastic! Always has my best interests in mind and is sensitive to my wallet - but I always end up following his advice when he talks safety and road worthiness. He can make me smile even when I hand Krieger my credit card.

Rod Crider

Apr 29, 2016

I bought my truck almost 11 years ago... The first time I had it serviced was by Luke Heidenescher. Ever since then I make all my appointments with him. Always felt I was treated fairly and with respect. I recommended a friend to go see him and he said he would only deal with Luke. My new truck salesman (almost 11 years ago) was Carl Easley. I get a card from him once or twice a year. When I am ready to buy my next vehicle, I will look for Carl and always look for Luke for servicing it. Thanks to Luke and Carl, Rod Crider Columbus OH

Jason

Apr 29, 2016

I have taken my truck to Luke Heidenescher for service for many years - each experience has been consistently excellent and communication is superb. He goes over and beyond to make sure everything goes smoothly and exceeds expectations!

Kevin Snyder

Apr 28, 2016

Krieger Ford goes above and beyond to address my families Fords in service needs. Luke Heidenescher is always our go to guy and makes sure our work is done on time and exceeds our expectations.

lyncbus

Apr 27, 2016

always always friendly and helpful whenever I go in. esp. bill price and luke. never treat me like a dumb woman.

Marc

Apr 24, 2016

My first car-buying experience was made much easier thanks to Krieger. Carl Easley demonstrated great communication, patience, and knowledge throughout the process to help select a vehicle that fit my needs, and Harold Samour combed through the financials to get the best deal possible. Very satisfied!

Happy customer

Apr 24, 2016

I recently had my car in to Krieger Ford. My advisor Bill Price was as knowledgeable and professional as anyone that I have ever dealt with. Keep up the good work Krieger!

Marjorie J

Apr 23, 2016

Chris Mackenzie is always open and frank.He helps me prioritize my needs and stay within my budget.Chris pays attention to details and always goes that "extra mile".

Joya Lee Neff

Apr 21, 2016

I purchased my Lincoln Town Car in 1996 from this dealer and Chris Mackenzie has provided it's service every since. He has treated it like it was his own and has been very helpful and courteous. Since I am female and sometimes have difficulty explaining what I think is a problem, he is never been condescending. Although he is "the best" in my eyes, all the service men are great.

Scott Grosh

Apr 20, 2016

Received great customer service from Luke Heidenescher. He was knowledgeable about the product we were purchasing and gave us all options (not just the most expensive one). He made sure we were comfortable with our decision and made us feel comfortable!

Melissa Heidenescher

Apr 19, 2016

I would recommend this dealership to anyone. The servicing I encountered with the service advisor Luke Heidenescher was amazing. His attention to detail was excellent. Very professional and efficient.

Mr. Boatman

Apr 19, 2016

I travel all the way from Lima, Ohio to have my truck taken care of by Luke Heidenescher. He always makes the right recommendations and the work is always on time and done correctly.. If I lived in another state I would come see Luke Heidenescher and his Krieger crew.

Tom Sheppard

Apr 19, 2016

Krieger Service Department is outstanding. Luke Heidenescher, Service Adviser, was very professional and knew more about my vehicle than I did. Work was done correctly and completed in no time. Krieger is a Dealership where you can go in, see Luke, tell him you need help and it is all taken care of in no time.

Ollie

Apr 19, 2016

I love coming to this location. I received great customer service from two of the employees, Tony and Christina. They are always professional and give great services to the customers. I have been coming to this store for over 5 years and the two wonderful employees at this establishment always go beyond what is expected of them. Kudos to the both of them.

Brad

Apr 17, 2016

This is the my 9th car I leased with Carl and Krieger Ford. Thanks Carl for once again making the leasing a new vehicle easy and working with me to get the price point down to a more customer friendly payment. Anyone who is interested buying or leasing a Ford, I would strongly recommend using Krieger as our experience has always been superb.

Cindy Henson

Apr 10, 2016

I have been a customer of Carl Easley for 25 years. He always goes the extra steps to insure I'm comfortable with all my decisions; which is no easy task given the fact that I have a hard time deciding! He is always patient and shows every detail. His knowledge of the cars I'm looking at is so helpful! I really feel that I am special when dealing with him! Thanks Carl and Kreiger Ford!!

Megan and Scott Anzur

Apr 5, 2016

After being a loyal Honda fan for many years we decided to give Ford a try . . . and we couldn't be happier!! Our salesman, Carl Easley, was recommended to us by a family friend and Carl definitely lived up to his recommendation. Carl didn't play the stereotypical car salesman game and instead provided accurate, honest information for us. When Krieger didn't have the exact car we wanted Carl searched other dealerships and said he would personally pick it up for us. We then decided to "build" our own and Carl walked us through Ford's build process from start to finish. Carl kept us in the loop as we were waiting for our vehicle to be delivered (about 6 weeks after ordering) -- calling when the VIN was released, estimated dates, etc. We 100% would recommend working with Carl and we will definitely use him again as our salesman.

SHIRLEYCLA

Apr 2, 2016

CARL MAKE TURN IN MY OLD FOCUS FOR A NEW FOCUS A POSITIVE EXPERIENCE .HE WORK AROUND MY WORK TIME NOT HIS.SO THANK YOU CARL FOR HELP ME

Gena

Mar 29, 2016

I want to thank Carl Easley for helping us purchase our new Ford Explorer. Carl was very patient and knowledgeable. He made our car buying experience simple and fun. Carl spend a lot of time showing me all the fancy gadgets of my new car. I will go back to him to buy my next vehicle, and I will recommend him to all my friends. Thank you Carl!

Mark S.

Mar 29, 2016

Unfortunate accident made me buy a car. Worked with Carl Easley he made buying a 2013 certified Ford Taurus a Great experience and I would definitely recommend Carl and Krieger Ford. Together they make buying a car a great experience. MS - Sunbury, Ohio

New Ford Enthusiast 2016

Mar 28, 2016

My husband bought a car at Krieger Ford and had a very satisfactory experience, so when it came time for me to find a new car, I began my search at Krieger with the same salesperson my husband had. It was a good experience over all. The salesperson listened to me and helped me select cars to test that fit what I was looking for. At no time did I feel pressured into something I did not want to do, which I appreciated greatly. I didn't buy my new car yet, but would highly recommend Krieger based on my experience and on that of my husband. The person who handled his loan and all the paperwork was professional, knowledgeable, answered all our questions with easy-to-understand explanations, and did the job expertly and efficiently.

Steph Mullenix

Mar 26, 2016

This is my 3rd car with Krieger. They always treat me great! Debbie Graham got me exactly what I wanted.

GREGG RUSSELL

Mar 25, 2016

I JUST PICKED UP MY 2016 FORD ESCAPE WHICH IS A LEASE THIS MORNING FROM KRIEGER FORD. THE SALES REPRESENTATIVE AT KRIEGER THAT I DEALT WITH ON THIS LEASE IS CARL EASLEY AND HE WAS VERY PROFESSIONAL AND COURTEOUS IN WORKING WITH ME TO SECURE THIS 2016 FORD ESCAPE. CARL REALLY KNOWS THE CAR BUSINESS AND I HAD A WONDERFUL EXPERIENCE WORKING WITH CARL IN SELECTING THE VEHICLE THAT I WANTED TO REPLACE THE 2013 FUSION THAT I WAS TURNING IN AS THE LEASE WAS SET TO EXPIRE ON THAT CAR. CARL AND I HAD BEEN IN TALKS SINCE LAST AUGUST AND HE AND I WERE IN CONTACT WITH EACH OTHER AS TO WHEN TO GET TOGETHER TO DISCUSS MY OPTIONS AS THE LEASE ON MY 2013 FUSION WAS WINDING DOWN. CARL DIDN'T PRESSURE ME IN ANY WAY SHAPE OR FORM, HE JUST LET ME DISCUSS WITH HIM WHAT I WAS INTERESTED IN AND THEN HE PROCEEDED TO WORK WITH ME TOWARDS SECURING THE VEHICLE THAT I WAS INTERESTED IN. AFTER I HAD MADE MY SELECTION AS TO WHAT I WANTED IN A 2016 VEHICLE, HE HAD ME COME IN TO SEE HIM IN JANUARY TO ORDER WHAT I WANTED AND HE INFORMED ME BACK AROUND MID DECEMBER THAT WE NEEDED TO GET TOGETHER IN JANUARY, AS FORD WAS CUTTING OFF ANY ORDERS ON AN ESCAPE AS OF MID JANUARY. I REALLY APPRECIATED THE FACT THAT CARL INFORMED ME OF FORD'S DECISION ON ACCEPTING ORDERS ON THE ESCAPE MODEL AND ALLOWING ME TO ORDER MINE BEFORE THAT DEADLINE, AS I HAD SPECIFIC FEATURES THAT I WANTED ON MY ESCAPE . I HAVE BEEN A CUSTOMER OF KRIEGER FORD SINCE 2001 AND I WILL NOT GO TO ANY OTHER DEALER. I HAVE BEEN TREATED VERY WELL BY KRIEGER FORD IN THE 15 YEARS THAT I HAVE DEALT WITH THEM ON ALL LEVELS FROM THE LEASING ASPECT, MAINTENANCE, DEALING WITH CHRIS IN THE FINANCE OFFICE AND THE BODY SHOP AT KRIEGER. I HAVE EVEN HAD THE GREAT PLEASURE OF MEETING JEFF KRIEGER, WHO ALONG WITH HIS BROTHER DOUG ARE CO -OWNERS OF KRIEGER FORD, AND JEFF IS A SUPER GUY. I WOULD HIGHLY RECOMMEND CARL EASELY TO ANYONE THAT I KNEW OF WHO WAS LOOKING FOR A NEW FORD. I CAN'T SAY ENOUGH ABOUT HOW PROUD AND FORTUNATE I AM OF HAVING THE WONDERFUL EXPERIENCE OF WORKING WITH A VERY HIGHLY PROFESSIONAL AND KNOWLEDGEABLE SALES REPRESENTATIVE AS I HAVE HAD WITH CARL EASLEY AND HE CERTAINLY REPRESENTS KRIEGER FORD IN THE HIGHEST POSSIBLE REGARD OF PROFESSIONALISM THAT I CAN THINK OF. I WILL CONTINUE TO BE A CUSTOMER OF KRIEGER FORD AND CARL FOR AS LONG AS I POSSIBLY CAN.

Karl Reeves

Mar 24, 2016

I would never go to another dealership for sales or service. They are the best. My service advisor is Bill Price is great as all. They are the best.

daveh

Mar 22, 2016

Carl was very helpful with the purchase of this car. buying process could not have been any easier.

FergT 1998 towncar lover

Mar 21, 2016

I have been taking my 1998 Lincoln Town Car to Krieger since I bought it. They moved but thank heavens they moved their adviser Chris Mackenzie too. He has advised me and interpreted the service men's findings honestly and fairly. There hasn't been many of these financially earthshaking decisions over the years, but the car is aging and some things need to be fixed. This last visit was a make or break decision and I am glad that we went with the mechanic's and adviser's recommendations (not mine). I drove away with trepidation and was happy to again be driving in my dream car and enjoying the ride. The associates at the dealership are friendly and accommodating.

Lamar

Mar 21, 2016

I was looking for a used ford focus and the salesperson talked me into buying a new focus. I will say that I have to give him credit because he worked very hard for me and this sale.

Bryan

Mar 20, 2016

Recently my wife and I leased a car through Krieger Ford. We had the pleasure of working with Carl Easley. This man knows his stuff. we had and extremely easy time finding what we needed with his help. Carl was professional and courteous, always had the answer for our questions. We told him up front that we are just looking and if we can't find what we are looking for, we will wash our hands of the situation. He accepted that and was not pushy be any means. He did however, go above and beyond to find what we were looking for. The only thing I would recommend for the dealership is have more variety in the show room. I love the mustang as much as any ford lover, but four in the show room was a bit much. I wanted to see all that ford offers.

Ron Johnston

Mar 17, 2016

I would like to thank Carl Easley for working with me on the purchase of a new car. He spent a lot of time sending me different configurations on the Ford Escape and meeting with me to discuss the options available. He gave me all the time that I needed to check the car out and make a decision to go ahead and purchase the car. The car was just what we were looking to replace our previous car with. a big thank you to Carl and the team at Krieger Ford a job well done. I will definitely be back when the time come to replace the car next time.

A. Hehr

Mar 15, 2016

It was the best car dealer I have patronized. Sales were professional and were helpful to find discounts. They offer the X-plan for Nationwide Children's Hospital employees, which really helped us out. The dealer finance person was also very professional compared to most I have dealt with. This is a good dealer to consider when buying any vehicle, especially if you like Ford.

Amy B.

Mar 15, 2016

I had excellent service at Krieger. Dealing with Chris Mackenzie at the service desk gave me the confidence that the problem was diagnosed correctly and addressed efficiently.

PSlane

Mar 14, 2016

In a few words, I love Krieger Ford and CARL EASLEY. I've dealt with Carl and the dealership for the last 20 years since I bought my first Ford Contour in 1996. Since then I have bought three Focus and have loved them. Carl treats me with respect and has grown to be one of my extended family. No one has serviced my cars but Krieger. The quality care I have received from all the staff at Krieger has made my new car purchases momentous but HATS OFF TO CARL EASLEY!

joe K

Mar 13, 2016

Carl makes buying a new car easy. This was my second purchase of a new Ford product. His knowledge of the Ford Product line is over the top. If you want to purchase a new Ford, see Carl at Krieger Ford.

Zonas

Mar 12, 2016

Thanks for help from Kevin Hundley of choosing car and consult about functions of vehicle.

Larry Holt

Mar 12, 2016

They always take care of me as if I were family. They have MY best interests in repairs. They are honest & fair. I would strongly recommend any one to get their vehicle serviced there or purchase a vehicle there!!

Jeff

Mar 4, 2016

The staff at Krieger Ford couldn't have made my week any better. After my car being totaled last weekend they got me in a new vehicle with absolutely no hassle, no problems & no trouble. Carl Easley came through on everything we talked about Thursday night. If you're in the market for a Ford....you've got to go see Carl!

Ashlee

Mar 2, 2016

Carl Easley has provided such a great car buying experience for me. As a first time buyer I did not know what to expect. He is really "Pro-buyer" and was there to help get the best car for me (and the best deal!). I am very happy with my new car and look forward to returning in the future and I will definitely recommend him to anyone looking to buy a car.

dmac

Feb 26, 2016

We have purchased two new Fords at Krieger. Outstanding service both times. Carl Easley is our go-to guy. Chris Wachtel did a very nice job going over the paper work to complete the deals. Scheduled maintenance and re-call service on the first car has been excellent. Expect the same for #2. Hope for fewer Ford re-calls.

Disgruntuled

Feb 24, 2016

The only experience that I have ever had is the sales department...new car/truck sales. The experience was so bad that I wrote Ford in Michigan to resolve the problem. After a couple weeks, the owner calls me to talk over the matter after sending the reply to Ford company. Turns out he had the salesman lie in the letter to the Ford Co. I can't fault the salesman because if he wants to keep his job he has to suck up to the owner and lie for him if necessary. The thing that really pissed me off is that the Ford Co. had the owner call me to resolve the problem. That's like letting the wolf in the chicken house. The owner Krieger will do anything to keep the Ford Co. happy. Buyer beware with this bunch of crooks.

rshap.t

Feb 17, 2016

Our new Ford Fusion was our third car purchased with the help of Carl Easley at Kreiger Ford. Carl is an easy-going and fun guy to do business with. He is extremely knowledgeable about the cars he sells. He saved us money by showing us a car that was less expensive than the one we originally wanted to see. Thanks Carl! Overall, the Kreiger car-buying experience was easy and hassle-free.

TT4

Feb 3, 2016

Krieger Ford was phenomenal in how they handled my car buying experience. My salesman, Kevin Hundley, was helpful, knowledgeable and very personable. He made sure he did everything he could to make my car buying experience the best it could possibly be. I would definitely recommend him to any of my friends or family looking to buy a Ford. Thanks Kevin, and thanks Krieger!

Joanne in Columbus

Feb 2, 2016

Just bought my third car from Carl Easley. I wasn't quite in the market yet for a new car but costs of repairs on my older car made it necessary. Carl helped make my purchase as painless as possible and I felt he got me the best deal possible. I appreciate the time and patience he took to go through all the features on my new Escape. I'm loving the car!

Govin Timsina

Jan 27, 2016

Thanks KEVIN HUNDLEY for your great help to have such a nice Ford escape. You assist me as a friend. You are a friendly as well as honest for me. Thanks again and hope to get help from you on comming days too.

F150 Owner

Jan 27, 2016

I made an inquiry about an F150 online, and within minutes, Liz reached out to me to set up a test drive with Zach. Zach was willing to help with any vehicle I showed interest.

Tonette Kennedy

Jan 19, 2016

I was very happy and satisfied with the great customer service i received at Krieger ford from Kevin Hundley.my husband and i had been searching for a new car for a week and were beginning to get discouraged when we got a follow up call from Kevin Hundley on an inquiry i had made back in December he asked us to come up and talk with him and we did we left Krieger ford in our new 2016 suv it was the best day ever we like to thank everyone at Krieger ford for there hard work great customer service and friendly smiles .Thanks so much we will be forever in the Ford family.

Savannah23

Jan 17, 2016

Carl Easley gave me the best customer service I have ever received when purchasing a car! He treated me like family. I will absolutely send my family and friends to see Carl. Harold in finance was also outstanding he thoroughly explained everything we were signing and the warranty we would be getting with the car. Thank you so much Krieger!

Rosemary

Jan 13, 2016

So I was in an accident right before Christmas and found out three weeks later that I totaled my car. First call I made when I got the news was to Carl Easley at Krieger. I knew Carl would be able to help me get into a new car and at a price I could afford. This is the SEVENTH car I have bought at Krieger and from Carl. He's become a good friend over the last 20 years and I trust him 100% on getting me a deal that's right for me. I would recommend him to help anyone who's looking for a car. He's fair, honest, and a good person. Thanks Carl! I love my new car - especially the heated seats and steering wheel in this sub-zero weather!

HL

Jan 10, 2016

Purchased a pre-owned Ford Escape. Thank you to Geno Frissora. He was a great to work with. No pressure, great price and overall experience. I recommend this dealership. Everyone I dealt with was great. Really made this buying experience a good one.

cc

Jan 5, 2016

Purchased a new Expedition with Carl Easley as sales rep. He did a great job. Carl took the time to find the right vehicle, and I got it at the right price. Thanks Carl, and I am sure that I will be talking to you about my next vehicle.

Dan

Jan 4, 2016

I recently purchased a new F-150 at Krieger Ford with Carl Easley as my sales associate.We have bought multiple vehicles at Krieger and have always been 100% happy. Don't waste your valuable time with other dealers or sales reps. Get over to Krieger Ford and see Carl Easley ! He's an expert and is very well versed on all the product line at Ford.You can't go wrong with Carl at Krieger Ford !

Greg Behrends

Jan 4, 2016

Our daily driver was hit Christmas day and we wanted a replacement quickly. We had been talking about replacing the vehicle for some time and knew what we wanted. We had previous experience with other dealers in Columbus but were not eager for a repeat. We had heard good things about Krieger Ford from various sources and we were encouraged to visit the lot. It was a cold, rainy day but Geno came right out to meet us as we wandered through the inventory. We indicated we knew what we were looking for and Geno brought us to several examples. Geno discussed features, differences between years, performance and got to know what we really had in mind. Very quickly Geno produced a car from inventory that met our price, feature, year and engine ideal. Geno generously let us get to the know the car and we felt no pressure as we made up our mind. The negotiation was pleasant and friendly and we felt well taken care of as we drove of the lot in exactly the vehicle we wanted.

Anne

Dec 31, 2015

Thank you to Debbie Graham for another excellent car-buying experience at Krieger Ford! Debbie worked to find the Mustang that matched our list and budget. This is the sixth vehicle that my husband or I have purchased at Krieger. They are always friendly, professional, accessible, and knowledgeable. Thanks also to Harold Samour in the business office!

Happy owner

Dec 28, 2015

Highly recommended by a friend who had very recently purchased a Ford Edge from salesperson Geno Frissora, my wife and I sought out Geno to hopefully lead us to a similarly good deal in a lightly used hybrid-electric. We knew very little about this type of car, but Mr. Frissora certainly did. He was straight forward about all aspects of hybrid-electrics, friendly, knowledgeable and definitely interested in helping us find the right car for us. We did find that vehicle, a 2013 Ford C-Max, which we like very much. Geno was very patient with us, and even took time, today, seven weeks later, when I dropped the car at Krieger's service department for a pre-winter check-up, to explain more about the gas/electric functioning. And, when I returned to the service department for my C-Max there was no charge for my pre-winter check over! Great people, fine dealership!

Tammy

Dec 27, 2015

Had my car for a whole day and did nothing. Made the appointment two weeks in advance so they could order a timing belt. Dropped car off before 8am and picked it up around 5pm. It was a standard scheduled 60,000 mile service and they made no apology. Rude, disrespectful, jerks.

J and Q

Dec 22, 2015

Kevin Hundley did a geat job explaining the details and options for our new car and the purchase offers available. Very personable and respectful and easy to work with.

Ken Stone

Dec 19, 2015

I just purchased my 2016 Ford Fusion today from Krieger Ford, Carl Easley was my Sales Representative. I have now purchased for vehicles with Carl as my Sales Representative. He has has always been polite, friendly, and VERY HELPFUL! I would definitely recommend purchasing a vehicle from Krieger Ford, but for the best experience, ask for Carl Easley! Ken Stone

Jane McBride

Dec 14, 2015

We have always had excellent service at Krieger. And have been customers for a number of years. This was our first time dealing with a new salesman. Zack Bowman exceeded our expectations! He listened to what we were looking for and helped us find the exact style I was looking for. I purchased a 2016 Ford Explorer. I wanted the Ruby Red color with tan interior. Not easy to find, but Zack found one and had it there in 2 days. This was over the Thanksgiving holiday weekend too! Zack gave me a fair price for my trade in as well. Our family will always deal with Krieger for our cars. We have two kids that are driving age and when they are able to buy their first cars, we will make sure they visit Zack at Krieger. Thank you Zack! You made my purchase and decisions easy.

Joseph Weber

Dec 10, 2015

My experience was what buying a car should be like. No hassle. No pressure. Just simple. Tracie was perfect. It was a pleasure to work with her.

Matt

Dec 7, 2015

My krieger Ford experience was like no other. The Sales person, Traci Blackburn was great. She answered all my questions, stayed after hours to make sure that I knew the vehicle's features and was taken care of. The relaxed, no pressure environment made me feel comfortable. I do recommend Krieger Ford and Traci to everyone.

John&Chirsty A.

Dec 5, 2015

My wife and I would like to thank Krieger Ford for the wonderful experience at your dealership. We came to the dealership interested in leasing a Ford Escape. Our salesperson, Zach Bowman, answered all of our questions and found the Escape with the options that we wanted. This was our first visit to Krieger Ford and we will recommend this dealership to all of our friends. We are planning to trade our F150 on a F250 in the spring and will definitely return to this dealership. Great customer service.

Christiana D

Dec 4, 2015

Zach Bowman was an excellent salesman! He found me a deal unlike any other, worked with me to find the perfect car and the best possible rate in my range. He made some serious magic happen. I'm in love with my new fiesta!

Gretchen Holloway

Dec 2, 2015

I cannot say enough about my exceptional experience when purchasing my 2015 Ford Escape at Krieger Ford. Tracie Blackburn, my sales associate made this purchase so easy for me. She showed me car after car with patience and wasn't at all your typical "car salesman"! Tracie did everything she could to get me in the car I wanted at the price I could afford. I don't know about all of you but I don't want talked into a car out of my budget. It was a very good experience for me and if you are looking and live in the Columbus Ohio area call Tracie Blackburn...you won't regret it! Thanks Krieger and Tracie!

Betsy

Dec 1, 2015

I purchased my first new car from Krieger and had a fantastic experience. Debbie was attentive, listened to my needs, and was able to locate a Fusion that matched my wish list. I was even able to take delivery a day sooner than expected! When I picked up the car, she walked me through the process from start to finish and made sure that I had all of my questions answered before I left. My experience with financing was also excellent. I received a fair price for my trade in and all of the additional warranties and packages were explained clearly, but Harold respected my budget and did not pressure me to spend more than I was comfortable spending. Harold made the entire process efficient and easy! I am so grateful to Debbie and Harold for treating me with respect, and helping me to navigate the process of purchasing a new vehicle. I would highly recommend Krieger Ford. I love my new Fusion! Krieger has a new loyal customer in me!

Gretchen

Nov 30, 2015

I leased my 2015 Escape From Tracie Blackburn and had the Best experience in Car buying! The whole dealership was very friendly. I would recommend them to anyone!!!

Doc

Nov 29, 2015

Thank you Debbie Graham for your help with finding what I'm looking for. Your professionalism and customer service is much appreciated.

Jim Zavodny

Nov 29, 2015

This is an excellent dealership to work with. They take time to work with you without the pressure process and walk you through every aspect from searching for the right model to selecting the various purchase options. Salesperson Debbie Graham is very knowledgeable and a joy to work with for the last 12 years.

Stacie R.

Nov 27, 2015

Tracie Blackburn was awesome. She had the cars I wanted to drive ready when I got there. Her and Harold got me a great deal. I'll definitely be back when I'm ready to buy again!

jwright

Nov 26, 2015

fast quick and right to the point I seen the car that I like I went in I purchased it and it was just that simple not a lot of talking and not a lot of extra activities just right to the point

Derek G

Nov 26, 2015

After buying numerous cars from Debbie, she continues to provide outstanding customer service and builds tremendous relationships. She always looks out for the best interest of us! Debbie is personal and does a super job after the sale. I have recommended Debbie to other family and friends when looking for a vehicle. We will continue to use Debbie for our future car needs.

James Taylor

Nov 23, 2015

I have used Debbie Graham at Krieger Ford to buy 6 vehicles and would not consider going anywhere else. I really trust Debbie to get me the best price. There is really no negotiation. She will determine if you are available for any discounts and give you the best price the first time. She is not only professional but a pleasure to deal with.

Greg in Columbus

Nov 20, 2015

Have purchased 4 or 5 autos from them. Two from Dennis, with Harold being the F&I person on those two. Told them what I wanted, Dennis found it and only offered a couple of alternatives, did not push anything. Treated almost like family. Harold did a great job explaining warranties without being aggressive.

Vinny G

Nov 20, 2015

The dealership is wonderful, we have bought several cars from Debbie and love every minute we spend there. Great people and great service.

Kristin

Nov 20, 2015

Just came in to get my third Escape lease with Debbie Graham at Krieger Ford. When I first came here 5 years ago, I was blown away by the service and the entire staff at the location. They made the car "leasing" experience unlike any I have had before. I recently moved to Cleveland but drove down here just to lease with Debbie, Harold and the team. I would have driven across a few states to work with them again! Highly recommend Debbie to anyone looking to lease or buy a Ford.

Jodi Smith

Nov 19, 2015

Buying a car can be filled with confusion and stress, but my most recent experience at Krieger Ford was my best buying experience ever. My salesman, Zach Bowman, while extremely knowledgeable, never attempted to push me on any aspect of my decision. He made the whole process very comfortable with his friendly, easy approach to listening to what I wanted and taking it from there. I feel his "non salesman" approach as well as his ability to make offer decisions himself resulted in a much more relaxing experience. I appreciate how easy he made this for me.

L Brewer

Nov 18, 2015

I want to say Thank You to Kevin Hundley at Krieger Ford for making my car buying experience the best so far. Kevin has very friendly personality and no pressure attitude which made it easy for me to work with him. I appericate that in a salesmen. I felt very comfortable and respected. He worked hard to get me the best deal. I highly recommend this group of gentleman and I know where I will be buying from in the future. Thank you again. I'm in love with my new Edge!!!!

Philip Wagner

Nov 17, 2015

We are very happy with Krieger Ford and especially salesperson, Debbie Graham. In fact, in the last two years we have purchased or leased three vehicles from Krieger Ford. Obviously, we are happy with Debbie Graham because we are repeat customers. Thanks for making the purchase/lease experience memorable and relatively easy!

ghall2785

Nov 16, 2015

What an amazing experience! I had been looking for a small, weekend use truck for some time. I found one on the used car lot at Krieger Ford and went to see it. I was curious about why it had been on the lot for so long and found that it was a manual. Generally, it seems that you have to be of a certain age to know how to drive one. I got a great deal on a really great truck. I've been nothing but pleased with it.Not long after I bought it, the check engine light came on. I called the next morning and was told to bring it in and they would take care of it. I bought this truck with no warranty, so they didn't have to make any repairs to it, but they took it back and sent it to the Nissan dealership to have it repairs. It turned out to be a fairly significant repair which they covered at their cost. They never complained about the expense, instead they were concerned with my experience and satisfaction with the purchase process. That was very refreshing! I would highly recommend Krieger Ford for your next auto purchase. I will certainly be back. When you go in, ask for Dennis Fritz. Hes the best!!

Felicia M.

Nov 16, 2015

My experience at Kreiger Ford in Columbus, OH has been my best one yet!!!! I walked in the door and was greeted by Zach Bowman and my perception of car salesmen in general has forever been changed. Zach was friendly, patient, realistic, and most of all honest. He was able to listen to my difficult situation and advise me of what my realistic options were immediately. My car buying process with Kreiger Ford was seamless and I walked away with more than what I went in for!!! Please go see Zach Bowman at Kreiger Ford he is a trusted source and will take care of you!!!!

Elliot B.

Nov 16, 2015

Tracie was knowledgeable, efficient, and willing to go the extra mile for my wife and I. She'll always get my business.

Anne H.

Nov 16, 2015

What an amazing experience! I had been looking for a small, weekend use truck for some time. I found one on the used car lot at Krieger Ford and went to see it. I was curious about why it had been on the lot for so long and found that it was a manual. Generally, it seems that you have to be of a certain age to know how to drive one. I got a great deal on a really great truck. I've been nothing but pleased with it. Not long after I bought it, the check engine light came on. I called the next morning and was told to bring it in and they would take care of it. I bought this truck with no warranty, so they didn't have to make any repairs to it, but they took it back and sent it to the Nissan dealership to have it repairs. It turned out to be a fairly significant repair which they covered at their cost. They never complained about the expense, instead they were concerned with my experience and satisfaction with the purchase process. That was very refreshing! I would highly recommend Krieger Ford for your next auto purchase. I will certainly be back. When you go in, ask for Dennis Fritz. Hes the best!!

David Creighton

Nov 14, 2015

I love my C-max. I got 3,000 miles out of my first tank of gas. And the heated seats are so nice the back and the seat are both heated. The car has lots of power to get up and go and the brakes are tight. I have had the car for 6 mo and love the car. Debbie Graham was my sales lady and she knows fords cars and trucks. She let me and my wife test drive many cars without going with us so we could truly test the cars. Debbie never pressured us and when I made a choice on witch car I wanted she knew all the ins and outs of the car. It was a pleasure doing business with you. I still see Debbie at the dealer when I get my trucks serviced and we all ways talk like were friends. Sincerely David Creighton

Eric D.

Nov 13, 2015

We have used Krieger Ford since we started our company 30 years ago. We have worked with several of their associates over the last 30 years and by far the best we have had to date is Debbie Graham. Debbie understands that running family owned business requires a lot of time and effort and going to the dealership is hard to do. She has been very accommodating to bring us our vehicles and all the paperwork so we don't spend time away from the office. We highly recommend using Debbie Graham at Krieger Ford in Columbus, Ohio...!

Carlo R

Nov 13, 2015

We have used Debbie and Krieger for years for our fleet vans/trucks. I used her for a personal truck and she was great. Easy process and no hassle. Great experience.

KMyers

Nov 12, 2015

DO NOT use Krieger Ford IN Columbus Ohio for ANY of you automobile needs! Their customer service is terrible as best, and they DO NOT care about people at all. On the evening of 11/6/15 I went to trade in my 2010 Ford Edge for a little larger vehicle as I have a 9 year old, 11 year old and a baby on the way. When the Carfax report was pulled the gentleman apologized to us stating that they could not touch our vehicle as it has a major recall with the gas tank leaking and possibly catching fire. The sales manager seemed concerned and urged us to contact the Ford dealership immediately.We were not aware that this was a problem. I became very concerned as this is my main vehicle for transporting myself to work and my children to school. What if someone rear-ended my and sparked the gas tank, what if I was driving and the gas tank explodes? On the morning of 11/7/15 I called the service department at Krieger Ford and spoke with a gentleman by the name of Kevin. I explained about the previous night and finding out about the recall and my sincere concerns and wanting to have this looked at as soon as possible. Kevin proceeded to tell me that they are not working on the 2010s, they are working on the 07 and 08s and that they only have a certain number of parts and need to keep them available for the 2007 and 2008 models so they can be fixed as people bring them in. He then proceeded to inform me that they will send me notice in the mail IF I am the registered own of when to bring it in and have it looked at. When I should be expecting this, as I AM the registered own, he stated not until the end of December or more like the beginning of next year.Much to my concern I asked Kevin am I supposed to keep driving this with my children and myself in it and hope that in the meantime my care does not catch fire or get rear-ended and prompt the car to explode with my family in it? Kevin must have found this statement funny as he proceeded to LAUGH AT ME! And then told me to keep driving it until the notices was sent.I have NEVER felt so INSULTED in my life. I am a hard working wife and mother who wants to make sure that my family is safe. I have been an AVID Ford owner since I started driving almost 14 years ago. I am now STUCK in a vehicle that I DO NOT FEEL SAFE IN, NOR DO I WANT ANYMORE, and I cannot get rid of it. PLEASE DO NOT EVER GO TO KRIEGER FORD in Columbus, Ohio!AND THINKTWICE BEFORE PURCHASING A FORD OR FROM A FORD DEALERSHIP. TAKE IF FROM SOMEONE WHO HAS HAD FAMILY THAT HAS RETIRED FROM FORD AND HAS WORKED FOR FORD MYSELF. THE COMPANY HAS BECOME TERRIBLE.

R.H.

Nov 10, 2015

Stopped to check out a used car we had seen on-line and was met by Dennis Fritz. He was very casual and pleasant and offered us the keys to go and check out the car. Decided to make a deal and it was a very seamless process. The car was going out of state and Dennis did all the leg work required to make sure everything went smoothly. Calm, friendly, casual atmosphere. Thank you Dennis!

barry gorsuch

Nov 7, 2015

Dennis Fritz was very helpful and honest. And Harold was a big help also. I will be back to buy my next auto off of Dennis! Barry and Debbie Gorsuch

Ryan Phillips

Oct 21, 2015

I had the pleasure of buying a truck off Dennis Fritz just a few days ago. Absolutely the best salesman I have ever met. Zero pressure but very friendly and helpful. Came and greeted us on our arrival then simply said if we want to see anything just wave or ask. No following us around or pressure what so ever. Worked us out a good deal on my new truck then even went an extra step and washed my fathers truck we drove in. I would recommend to all my friends and anyone looking to buy a car without all the drama to go see Dennis. This will be my first stop in the future for any of my car or truck needs.

John and Marielen

Oct 16, 2015

I bought a used 1999 F150 in back in 2001 from Krieger Ford. The sales rep was very laid back and easy to work with. After owning that truck for 14 years (and I still have it), I needed another one with a V8 in order to tow a large RV trailer. I looked around for about 8 months and found one at Krieger, so I stopped by to check it out. A sales rep, Dennis Fritz, greeted me and casually offered me to take it for a drive. It was nice to see their sales approach hadnt changed since the last time no high pressure. I took it for a drive but passed it up because it cost more than I wanted to pay for a used truck; I just wanted to see how the newer F150s looked and drove. I stopped by again twice and was greeted by different sales reps each time. Each time the sales rep was casual, offered help, but no high pressure. I informed the last rep of my preferred price range, and he informed me of a truck that just came in and should be on the lot in a few days after it goes thru all the dealerships internal checks and maintenance. He offered to call me, or suggested I could simply monitor their website. I chose to monitor the site, so again, no high pressure from him - he was simply providing good customer service by offering to call. I found another truck at Ricart; called and arranged for a test drive. Wow! What a time-consuming bureaucratic process! I had to fill out paperwork just to take it for a test drive and the dealer went with us! Whats the purpose of the paperwork if hes coming too? Aside from the test drive, we spent 90% of our time just waiting around. We were there 4 hours, leaving with nothing. I heard this is common for Ricart. And, unlike their commercials, they werent dealing! I also went to 2 other dealers with less than quality customer service. I kept a close eye on Krieger, found another truck within my price range and with extremely low miles. I contacted the first sales rep, Dennis Fritz, and went in for a test drive. He simply gave me the keys, said take my time, stop somewhere and check it out closely, and even recommended I take it to my mechanic! Loved the truck! Came back and started the negotiating process, well, actually my wife did. Now, I HATE this part of the auto buying process. But dealers who dont negotiate charge hundreds to thousands more, so you pay for it! However, with Krieger, at least theyll work with you and make the negotiating process as painless as possible. Negotiating a price for a used vehicle will never go away there are too many variables with anything thats used. However, you shouldnt have to feel stressed about it! At Krieger, we didnt. We left with a price I felt very comfortable with; and we really felt they tried to meet our negotiating requests! While there, we also talked with other sales reps and it was obvious that the laid back approach was the standard at Krieger Ford. Although we now have a personal bond with Dennis, Im sure youll get the same customer service from any sales rep. Also, consider getting the extended warranty! I always avoid them for electronic devices, but when you get something mechanical, especially a used vehicle, you just dont know what could happen. I HIGHLY RECOMMEND Krieger Ford to anyone. See you again in 10-15 years, Krieger!

Megan Back

Oct 16, 2015

Came to Krieger Ford to buy my first car. My salesman Dennis Fritz helped me through the process. I told him exactly what I wanted and what I could afford. He found me the perfect car at a great price. I will never go no place else. Dennis Fritz and Harold Samour made my first car buying experience stress-free. I'm a Krieger fan for life!!

Kaitlyn Lester

Sep 30, 2015

My name is Kaitlyn Lester and I'm from Mingo County, West Virginia. I had been shopping for a used car for about two weeks and I ended up finding Krieger Ford had exactly what I was looking for. I had Dennis as a salesman and he was great. This was my first car that I was buying and Dennis was a great help. If I had any questions about anything all I would have to do is call him and he would have the answer I needed. I am very happy with my purchase of my used 2007 Ford Edge and I have Dennis to thank. I have recommended Krieger Ford to several people and told them to see Dennis when they go. I want to thank you all and Dennis for making my first "big girl perchance" great and I'm very happy and excited about my Ford Edge!!! Thank you all so much and thank you Dennis for making my dream come true!!! One Happy Girl, Kaitlyn Lester

Terry and Michelle Pierce

Sep 29, 2015

Our sincere thanks to Geno and Harold for taking such good care of us. Geno was so knowledgeable about the truck we bought - any questions we asked he had the answer right away. What a pleasure to work with such great people. Harold made the financing part easy (as easy as it can be!!) by making sure that we were fully aware of everything. We couldn't be happier and will highly recommend Geno to our family and friends. Again, thanks to all for making our weekend!

Terry & Michelle Pierce

Sep 28, 2015

We had such a great experience with Geno Frissora and Harold Samour. Geno was just so knowledgeable about the truck we ended up purchasing. Any questions we had were answered quickly and completely. He made it very easy to decide on that particular vehicle. No pressure from him - just a great salesperson to deal with. Very easy going and extremely nice. Made us feel that we were his only customers! Harold made the financing very easy and simple for us explaining every step along the way. Our experience was absolutely great - will recommend Geno (and Krieger's) to anyone else looking for a car. Terry & Michelle Pierce Johnstown, Ohio

Rick Matha

Sep 24, 2015

A special thanks to AC Carter for his patients and professionalism. I live in Erie Pa and found a used Chevy Silverado on Kriegers website. I live about 3 and a half hours away from the dealership so you could only imagine how nervous I was to pursue this vehicle. Well AC took all that away, he took a ton of pictures for me at just about every angle imaginable, plus he looked the truck over like he was going to purchase it himself, what an awsome thing to do for a customer who he doesn't even know! The truck was exactly as he discribed and I couldn't be happier! AC went above and beyond for someone he never met and was calling from a long way away. Chances are I might have not bought the truck from him but that didn't stop him from doing what he did. Again thanks AC ,hope everything is well, maybe well do business again someday!

BORIS JANJANIN

Sep 4, 2015

AMAZING TEAM OF PEOPLE. GOT A CAR FROM DENNIS AT FORD. A+++++++

Misty- Explorer Girl!!

Aug 25, 2015

I want to say a Great big Thank You to Deb Graham. I have worked with Deb Graham for two of my ford explorers now and everytime I have had such a great experience. She has always gone out of her way to make sure I was getting the best deal. I never once felt like she was a pushey sales person so easy to talk with and very knowledgeable. Kudos to Deb Graham on your outstanding service. I will follow Deb Graham to any car dealer ship she may go. Ask for Deb Graham and get the best service you deserve.

Mark

Aug 21, 2015

Geno was awesome! We stopped in last Saturday, just to look. Talked to Geno Frissora, he answered our questions and then showed us the car. We went home to think thing over came back, drove it, loved it and bought it. Between Geno and the finance department, they did a Great Job and got us a fantastic rate and payment. This is the second car, we have bought from Geno and it will hopefully not be the last. Thanks again to everyone at Krieger Ford and the Great Job!

Jim

Aug 20, 2015

I purchased a classic T-bird through Scott Mortland using the phone and the internet. His professionalism was above reproach. I appreciated the time he spent talking with me, finding the answers to all my questions, negotiating with me and the Krieger Ford staff to make sure all was well with the car. Scott treated the car as carefully as if he was the owner until the moment it was picked up for transport to me. I can't thank him enough for all the information, assistance and care he took with me and my "new" T-bird.

Wana

Aug 12, 2015

One of the used cars I was interested in buying was located at Krieger website. I found this site was very pleasant, well organized and very easy to navigate. The next day, I stopped at Krieger to check out this car. Scott Mortland provided me all info I needed about the car history and pricing. I was so comfortable while working with him. He is very professional. There was no pressure to buy. I felt confidence that I purchased this car at a fair price. Thank you so much, Scott, for making my car buying at Krieger a very good experience. I also appreciate all your assistance after purchasing. Everything you did made me feel important as one of your clients. I am very happy buying this car from Krieger and I enjoyed driving this car a lot.

Phil P

Aug 11, 2015

I would like to thank Scott Mortland for his knowledge and professionalism in helping me purchase a Certified used F-150. He was a pleasure to work with and talk to and made the entire process very easy. Also, I would like to thank Harold, in finance, for his insight into the various options I could and did take with my purchase. Again, well done by everyone at Krieger Ford, it was truly a pleasure to shop there. Phil

Phil Paulin

Aug 10, 2015

I want to thank Scott Mortland and the Krieger Ford folks for an exceptional experience. Scott was very professional and a pleasure to deal with. He was upfront on the entire process and made everything very easy to follow and a delight to work with. Harold, in finance, was well versed in all the available options for my Certified Used Car, during the financing, and was a pleasure to talk to. I'm very happy with my 2013 F-150 and look forward to dealing with everyone at Krieger Ford.

Alice Kinster

Jul 24, 2015

Scott Mortland was awesome I really enjoyed my experience in buying a new vehicle there he was not pushy but very professional and the integrity in selling shined! I will definitely be back and will make sure every person I see they will be directed to go see Scott. Thanks for the wonderful experience! Love the vehicle too!!!! Alley

Justin poling

Jul 16, 2015

I took a chance and drove over a hour one way Dennis Fritz said he thought he could get the deal done for us and he shure did I have to say one of the best salesman ever worked with! Honest and to the point great to work with. I will go back to kreiger and see Dennis and staff when ready to buy again!

HT03

Jul 10, 2015

Good service and prompt I took truck for recall and had other work done. Luke was very helpful and vehicle was done on time. I would recommend them in the future

Kevin M

Jul 9, 2015

Ive been getting my Fords serviced at Krieger for several years now. I live 90 miles away but go to Krieger because of one of their service writers Luke Heidenescher (just ask for Luke). Properly caring for your ride can be expensive, but I have always believed Luke carefully considered whether I really needed something before recommending it. He asks questions about how I use my vehicle and how long I intend to keep it. Let me just say that I can still smile when Krieger hands me the bill. Kevin M

Tonya

Jul 7, 2015

I want to say a big Thank You to Dennis Fritz at Krieger Ford for making my buying experience the best so far. Dennis has a great laid back no pressure attitude that I love in a salesman . I felt very comfortable and respected. He went the extra mile for me to make sure I got the best deal on my trade in and negotiation of my deal. I highly recommend this group of guys and I know where all my future business will be going!!! Thanks Again. I'm in love with my new Mustang!!!!

Amanda

Jul 3, 2015

I recently purchased a certified pre-owned ford edge from the Krieger Ford on Morse Rd. All I can say is this group of gentleman are superb! I worked mainly with Dennis in sales and Harold in finance. Both were very knowledgeable and patient with the questions and concerns I brought with me. I was able to leave that day with my purchase. When I had come back to tie up a few loose ends and sign some paperwork; Dennis was more than willing to help fix a chip I noticed in the windshield. I never felt pushed or overwhelmed. These guys really love what they do and have a drive to keep their customers happy and coming back. Keep up the good work guys. Our next car purchase will definitely be through Krieger Ford!

Jazmine

Jun 27, 2015

These people really invest their time and efforts into their customers. Such a pleasant and enjoyable experience purchasing a car from Dennis & Harold. YOU GUYS ROCK!

Bhirschi

Jun 25, 2015

Do not go to this dealer. It is the worst device I've ever had. I was told my car would be ready by 2pm. I got there at 6 and it had not even been started. Then I was told that the service guy I was working with typically did these types of things and made big mistakes and it was just the way it was. No managers there to talk to. I then found a scratch on my car. Called for 2 weeks straight before I got any kind of manager to call me. Do not ever go here for service. You will regret it. Every single person in the waiting area was angry about something.

rjkk12

Jun 25, 2015

The salesman was transparent and friendly. The finance person and others who assisted me were knowledgeable and friendly. I would recommend them to anybody interested in their inventory.

Smith2012

Jun 20, 2015

Dennis Fritz is great helped me find the perfect car and didn't push me at all. He takes good care of his customers needs. If in the market for a new or used car Dennis is the guy to talk to. this is the second car I have purchased from Krieger and I am always happy. Car buying is very easy with these guys and I plan to only come to this location for all of my car buying and service needs.

Chad

May 6, 2015

Awesome car buying experience. Great vehicle at a great price. Salesman was Scott Mortland and he was very professional, very knowledgeable and the best salesman I have dealt with in my experience. I have bought many cars and this was the best no pressure experience I have had. Thanks Scott and Krieger Ford for a car deal.

Janell Williams

Apr 15, 2015

Me and my husband drove from Dayton Oh to see Dennis who told us he can make the deal happen and sure enough he did. Everything was all ready for us to go and the financing department was just as well excellent. All paperwork was ready to sign and the process didn't take long at all. They appreciated our business and it showed. I highly recommend this dealership if you want customer satisfaction, and you must go see Dennis!! Thanks a million Krueger Ford, for allowing us to purchase the vehicle of our dreams!

P.A.M.

Mar 3, 2015

Wonderful customer service. And honest people . Tracy Blackburn great sales person. Above and beyond! Very nice place to do business . They care and no BS.

sammy

Feb 26, 2015

I think this has been the best car buying experience I have had.I owe this to the salesman I worked with. His name is Geno Frissora and I highly recommend him. He was professional, courteous, and very eager to help you in any way.I thought everyone at this dealership did a great job, and I would buy from them again.

John W.

Jan 22, 2015

Entire process from start to finish was professional and smooth. This was by far my most pleasant experience buying a car. Dennis and Harold were both knowledgeable and friendly and the entire process only took about 3 hours. Thanks to everyone who had a hand in this! we purchased a pre-owned CERTIFIED 2013 Focus on 1/22/13

Raffycat

Jan 4, 2015

Dennis in the pre-owned department made it ridiculously easy to buy my Mustang. He answered all my questions, informed me, and there was zero pressure which was key for me. Highly recommend.

A very satisfied customer!!

Dec 28, 2014

I had a GREAT buying experience with Krieger Ford on Morse Road in Columbus, Ohio. My current car was experiencing problems and I either had to put a lot of maintenance money into it or find something new! Due to my finances and negative equity, I was not sure it was possible to get a new car....but Harold Samour (finance manager) and Scott Mortland (sales person) made my car buying experience fabulous!! They made me feel at ease and hopeful that I could get a new car that would fit my circumstances! Harold worked with Scott to assure me I had options and they worked to find the one that fit best! Scott was great in giving me information on car options and answered all of my many questions! There was no pressure at all....just a sense of helpfulness. I test drove several cars and ended up with the perfect car...I needed it for a long trip the next day and they both made it happen for me!!! I can't say enough good things about my experience with Krieger and working with Scott and Harold. I highly recommend you contacting them if you are ready to look at new vehicle options!! Great experience!! ....and I even went back with more questions a few days later and they were just as great on my followup visit!!

Jim&LisaB

Dec 19, 2014

We had been shopping for a good, affordable used car for months. We kept returning to Krieger more than any other dealership. Our salesman, Scott Mortland, was wonderful. He was always polite, friendly, and never pressured us. He truly listened to what we were looking for and only called us if he saw a vehicle come in that he thought might really interest us and meet our needs. We appreciate his help very much! The whole purchasing process was smooth and everyone we dealt with was helpful and friendly. I will recommend Scott and Krieger Ford to anyone that is shopping for a car.

rdomer

Nov 20, 2014

I was completely surprise on how well they have the purchasing experience down at Krieger. I found the car I wanted, e-mailed Scott and came in for a test drive. The Explorer was exactly what I was looking for and took a test drive. Came back took the offer and got everything completed in 2 hours. This is how all dealerships should be - stress free and no hassle. I am looking forward to my next buying experience with Krieger. Left the dealership completely satisfied.

Jeannette Moore

Sep 18, 2014

I want to thank Dennis Fritz for making the process of buying a car a pleasant experience. He gave me his knowledge and advice then helped with all that goes with buying a car. Dennis did not pressure me to buy and I left without a car. 3 days later I was back and he was just the same sweet person and I did buy the car and he made the process as smooth as possible. I will always tell others to ask for him. and thanks to Harold and Mack both of you were a big help also. Jeannette Moore

Michael D

Aug 22, 2014

2006 Ford Five Hundred. We had Dual Zone Air Conditioning problem: Warm air blowing on passenger side. Driver side Air was fine. Technician found problem with Right Temperature Blend Actuator and replaced it. Problem solved. Cost of this repair was reasonable compared to what some other Dealer would charge and most likely other unnecessary items would be added to drive cost of repairs to the roof.

J. Reid

Aug 21, 2014

I recently had the pleasure of purchasing a car from Krieger Ford. I originally noticed the vehicle (Lincoln MKZ) on cars.com and reached out via email. Scott Mortland responded and was able to give a full run down of the cars features and was also very willing to negotiate on the price. As I was buying from out of state (North Carolina), I was definitely weary of first buying a car that I was only able to read about via the internet, and secondly buying a car that I would not be able to view until actually purchasing. Scott was very helpful in answering all questions and was totally able to put my mind at ease throughout the process. I made the decision to buy, I flew up to Ohio to see, sign, and drive the car away. Scott picked me up personally, as he said he would, from the airport and the car was everything he described it to be plus more. It is in pristine condition and Scott made sure that it was cleaned and gassed to perfection before I arrived. He was able give a walkthrough of all of the car's features, as he spent some time with it himself before listing the car in order to become familiar with all of the in's and out's of the vehicle. In conclusion, I would absolutely purchase from Krieger Ford again. My experience was nothing but pleasurable and Scott was definitely the epitome of professionalism!

JimS

Aug 1, 2014

Having not purchased a previously owned vehicle in a really long time, I was apprehensive about starting the process. However, Geno Frissora was extremely helpful in the process as we evaluated new vs. used vehicles. He stayed in touch -- contacts without 'nagging' -- and I really appreciated that. The purchase process was about as smooth as it could have been. I really appreciate the assistance of those involved. We are enjoying the new (to us) car. Jim S.

T.F.Miller

Jul 26, 2014

Seriously. Look no further. Its rare that I right a review or recommendation for anyone or anything. But.... I've purchased 3 new Fords from Debbie Graham in the last 8 months. There's a reason.... Debbie knows how to *earn* your business. She's a shining star for both Ford Motor Company and the Krieger family. You'll enjoy meeting and working with her.

Karen

Jul 21, 2014

My experience at Krieger Ford was great. My salesman was Dennis Fritz. He was so nice and considerate of my circumstances. I was not even sure I wanted to trade my car in and purchase another vehicle, but after talking with him and thinking about it, I decided to purchase my 2011 Ford Escape. Because of the salesman he is, is why I am the proud of owner of a Ford Escape. Dealerships need more sales people like him. Sales would definitely be high. Also a big thank you to Harold for explaining everything thing to me as I was signing my papers. Krieger Ford and Dennis Fritz will always be highly recommended by me.

jdb007

Jul 12, 2014

I was drawn to Kreiger Ford after reading favorable reviews on the internet. About a month ago, I was working at another Ford dealership in Denver CO for about a week. I was there to enroll employees in their employee benefits. While there, I was stationed in the new car showroom and eyed the Fusion throughout the week. Upon my return to Columbus, I was determined to check out the car at a local dealership. Dennis Fritz was very helpful.

TJ&CJ

Jun 27, 2014

Just wanted to thank Mr. Fritz for his role in making the purchase of a new vehicle possible and enjoyable. He was courteous, respectful and did not use any pressure tactics during the entire process. I simply told him my situation, what I needed and wanted and he made it work. I would definitely purchase my next vehicle thru Mr. Fritz again!!!!

CarolB

Jun 24, 2014

I would recommend Harvey Rossetti to everyone looking to buy a car. The most patient, informative sales person I have ever met. He advised me about the car I inquired about and even stayed late for me to test drive the vehicle. Had it not been for Mr. Rossetti, I would not have purchased my Ford Fusion. Talk about a very professional person!!! He waited for me to call him the next week to see if the car was still available !!!! No pressure what so ever. Being a very independent person I take my time in making decisions on large purchases. Harvey was very patient. Thank you Krieger Ford and especially thank you Harvey!!!!!

D-ENGR

Mar 24, 2014

Thank you. My first car buying experience was simple, fluidic and stress-free, thanks, A.C. It is a funny thing buying a car and running into a kindred spirit; thats my brief story of meeting A.C. Carter. I found a car I had desired, after a rather arduous search. For me to see and drive a vehicle meant committing to a three hour trip, one-way. A.C. understood this was a steep commitment on my part and was very patient and obliging. My initial online inquiry into the details of the vehicle had A.C. contacting me with a follow-up within fifteen minutes. Less than a day later, we had confirmed financing options and I was scheduled to come up that weekend to drive it. I am entirely sure, that A.C. could have had me processed in less than fifteen minutes, had I not been difficult and peculiar. Early on, a few phone call exchanges, I think A.C. was privvy to this notion [my peculiarity] but he remained ever so polite, honest and forthright. I left entirely confident. That A.C. bent over backwards for me, makes me ever so grateful. So much so, I am willing to sing their praises any time someone asks about my 'very pretty Volvo'. If you find you have time, ask him about Saab-s... birds of a feather and all that. :] you have made me the proud owner of a S60 R. kudos, D

Rusty Shackleford

Oct 3, 2013

I would like to personally thank Dennis Fritz for an outstanding buying experience. He was very helpful without putting on the car salesman personal. Will certainly return in the future.

DaSparky

Sep 24, 2013

I was looking for a 2010 Ford Explorer, black with leather, and found the nearest one that had all the accessories I wanted, was at Colombus, Ohio. After contacting the dealership. and talking to Scott Mortland, I drove three hours from my home in Fishers, Indiana to purchase the car. This certified car was exactly as Scott described it, and after checking the Carfax and driving the car I purchased it the same day. Because I drove so far the sale price was $200 less than advertised. The Business Manager, Harold Samour, set up the loan quickly and efficiently and I was headed home in my new car in a very reasonable time. I highly recommend Krieger Ford, a family owned dealership and Scott Mortland, an honest salesman who cares about his customers.

Douglas A

Sep 14, 2013

I bought my second car today from Krieger with the excellent assistance of Dennis. Krieger Ford has been the best dealership I have ever dealt with and Dennis is the top person in my book. His customer service is relaxed and comfortable without being pressured or pushy. He answers questions readily and easily admits when he doesn't know something. When that happens, he immediately seeks out the answer and brings it back promptly. I also appreciate his dry humor. Dennis takes great strides in making sure I was satisfied with my purchase and the experience. Apart from Dennis, the rest of the staff were pleasant and friendly. At my first purchase, one of the Kriegers himself came and paired my phone with the vehicle. Today, Dennis was able to take care of that for me. All in all, I look forward to going back and purchasing many more vehicles in the future.

Denise

Sep 6, 2013

If you're reading dealership reviews to help with a decision, look no more. Dennis Fritz and others went above and beyond to help me through a very stressful situation--dealing with the insurance company's low and slow settlement from someone totaling my car. I was desperate and called several dealerships with cars in my price range. I talked with Dennis and the decision was made on where and whom I would use to make my purchase. Unfortunately compassion and understanding usually takes a back seat with many folks--not so with Dennis. He stated my case to others in the dealership and they all worked at getting a car for me.

Larry D

Sep 5, 2013

Geno was great to work with. Went to him first looking for a vehicle to fit my budget then check with some other dealers and came back to him to close the deals. I would recommend Krieger Ford very highly

Jim and Mary

Aug 26, 2013

Harvey Rossetti made buying our first Ford a pleasure from start to finish! He takes all the time you need and is willing to answer all of your questions. You have a chance to see all your options and make an informed decision. The best part of the whole Krieger process is that there is absolutely no pressure...none of this offer is only good today nonsense that you find so often from other dealers. Harvey does an outstanding job of making you feel comfortable. Where else can you find a service department open until Midnight Monday through Friday? They do everything they can to make it as convenient for the customer as possible. I wish I would have discovered the Krieger experience many cars ago!

Mike and Mary Ellen

Aug 19, 2013

Geno was great to work with. He helped us find the used car (Edge) that best suited us. There was no pressure. Geno is knowledgable and professional. We have purchased vehicles from Krieger for over 40 years. They seem to understand how to rub their customers the right way.

Ms. Kriger

Aug 16, 2013

Billy Piper was salesmen and was very helpful as well as the rest of the staff I interacted with. I would recommend Krieger Ford very Highly. I was very comfortable through the whole buying experience. Would highly recommend them!!!

Jim M.

Aug 12, 2013

What a great buying experience with Billy from introduction through delivery. Billy listen too what I wanted and worked through the issues to get me into a vehicle that fit my needs and budget. The used car team was open and honest and answered every question I had and I will recommend Billy and the team to friends in the market for a vehicle.

JEO

Aug 5, 2013

We went in to buy a used car and our salesman (Billy Piper) was very friendly and welcoming. He was very kind in sharing all the informations about the car and in answering any questions that we had. He took his time to be precise about all the detalis about the car and seemed to be fully focused on us. The environment itself was very friendly enough to where I was free to ask questions about anything and I truly felt like he really wanted to help us. If I had to buy another Fords car, I would come to Krieger Ford and buy it from Billy Piper!

Alex

Jul 31, 2013

So excited to finally have my dream car, and a special thanks to Billy Piper (salesman) for helping me out. I was first in contact with him via email after inquiring about a 2010 mustang (that I ultimately purchased) and he invited me over almost immediately to come for a test drive. He was very friendly, patient, and understanding as this was really my first car buying experience. The process fairly quick and easy and Billy was willing to work around my busy schedule, even though I was buying so close to the end of the month.

Megan&Jamon

Jul 30, 2013

We recently visited Krieger to check out an Explorer we had seen on the website. Walking in 30 minutes to close, I expected to just look. Billy Piper helped us out. He was so helpful and very knowledgable! He made the buying process so easy for a first time buyer. Billy spent the extra time going over everything with us even after they closed! Had an awesome experience at Krieger Ford. Great customer service and highly recommended!

Westerville family

Jul 12, 2013

We recently were just looking for a possible trade in for our vehicle. We met Dennis and had such a pleasant experience we ended up purchasing a vehicle that same day. Dennis was great to work with - no hard sales pitch, attended to our needs, and made the experience painless. We are pleased with our purchase and can only have positive things to say about Dennis and Kreiger Ford.

S. Bazzoli

Jul 2, 2013

I just purchased my first car from Krieger Ford and could not be happier. Thank you to Harvey Rossetti for all his work in making this purchase experience pleasant for me. He went above and beyond to help me get into a 2013 Ford Fusion. He is patient and knowledgeable about the Ford products. Harvey took the time to explain all the features of the car and answer any questions I had. He had it waiting for me - ready to go - when I went in to pick it up. Thank you, too, to Rick Sparks for his guidance and suggestions and to Chris Wachtel for making the finance portion quick and easy. I will definitely recommend Harvey Rossetti and Krieger Ford to anyone who is looking for pleasant car-buying experience. Thank you!

RD Voorheis

Jun 30, 2013

I picked two used trucks I saw on line and stopped at the dealership to look closer. Dennis Fritz greeted me and helped with the initial inspection and a preliminary trade cost. He answered all the questions I had or got the answers I needed while being patient with my work schedule. Two days later we did the deal and I am very pleased with the experience. Dennis was very professional and worked me into a deal I was happy with and in the timeframe I needed. Thanks Dennis.

CARRI GALLUCCI

Jun 27, 2013

I just want to say thank you to Dennis for helping me get out of a really bad situation with my car and into a great car that will fit my lifestyle and my growing family, he was honest and to the point and I appriciate that! Also thank you to Harold in finance he took the time to explain everything in great detail! Thanks again, Carri and Rick

Terry L. OSU Buckeye

Jun 18, 2013

My salesman was Dennis Fritz. This is my second purchase where Dennis has been my salesman. He's GREAT to work with. Always informative and willing to go the extra mile to assist with my purchasing needs. Harold Samour was the finance manger. This was my second purchase where Harold processed the finanacal paperwork. He clearly explain all documents and covered any questions that I had. I would definitely recommend working with both of these gentleman if you choose to purchase from Kreiger.

Jim and Mary Jones

Jun 14, 2013

Over the past two decades my family has pruchased 12 cars from Krieger Ford. Harvey Rossetti has helped us with ten of those purchases. Harvey has been more than accomodation with the overall purchase process. He paid attention to our needs and explained everything about the working of our vechiles at delivery. I am very pleased with my experience at Krieger Ford from sales to service. Harvery has always made us feel like family. Harvery is my go to guy. I do and will continue to recommend Krieger and Harvey to everyone. Thanks Harvey we are looking forward to our next buying experience.

Lori

Jun 12, 2013

I just bought a 2011 Ford Mustang, and I am in 7th heaven! Harry Rossetti was so helpful and accommodating. I truly feel like I am dealing with family there. This is the second car I have purchased from him, and I will go back for all of my car needs. From the moment I walked in, to the financing and exchange of vehicles, I am 100% satisfied. All in less than 3 hours. Can't wait to take a road trip now!!

Andrea L. Pore

Jun 10, 2013

I just wanted to say thank you to both Harvey Rossetti and to Krieger Ford. This was by far the best experience I've ever had with purchasing a new car. I've worked with so many dealerships over the years and just like most people, dreaded going through it again. Krieger was different. I knew what I wanted and what I needed my monthly payment to be and they made it happen. There was no haggling, no going back and forth on price, just genuine assistance from every person who worked with me. Harvey took the time to explain the entire vehicle from top to bottom and made me feel as if I were his only customer. From Harvey Rossetti, to Rick Sparks, to Chris Wachtel, everyone was wonderful to me through the entire process. What was perhaps most important to me was to be treated with the upmost respect and care as well as genuine excitement they had to put me in the car I wanted. It is very apparent that they enjoy their jobs and want their customers to walk away knowing that they were taken care of and can come back anytime with questions, concerns, or just friendly advice. I am now a Krieger Ford customer for life!

Ford Mustang lover

Jun 7, 2013

Contacted via an Internet Ad - they met us with a no-pressure attitude and honored the on-line price. Entire test drive, trade-in and purchase was smooth and all very professional. I especially like their knowledge and involvement in the Ford Mustang history and shows. Love my 2013 Ford Mustang convertible!

civics

May 21, 2013

Geno Frissora was informative, friendly, and helpful. He answered all of our questions and then some. We were comfortable at Krieger and did not feel pressured (which has happened at some other dealers). It is a plus to feel comfortable and relaxed when making a vehicle purchase! We purchased a Certified used 2010 Ranger which is just what we wanted. We got a fair trade-in allowance for our 2003 Dodge Caravan. Harold Samour was also patient with us on the financing end. He made sure we obtained the financing that we wanted.

J A Henry (KRIEGER FAN)

Apr 22, 2013

We were so pleased to find the vehicle we wanted online at Krieger Ford Inc. and to find Dennis Fritz still in Sales as well! This is the second vehicle we have purchased from you in the last 3 years. Since we live in New York we had to rely on pictures, emails, phone calls and the car facts to decide to buy. Dennis was thorough and followed up on every request quickly. Having had a great experience buying our truck from you, you earned our trust. Extra thanks go to Dennis for picking me up at the airport and bringing me to the dealership. That is not everyday service and most appreciated! We would not hesitate to buy from you again.

Jim & Roxanne

Apr 18, 2013

We were so pleased to find the vehicle we wanted online at Krieger Ford Inc. and to find Dennis Fritz still in Sales as well! This is the second vehicle we have purchased from you in the last 3 years. Since we live in New York we had to rely on pictures, emails, phone calls and the car facts to decide to buy. Dennis was thorough and followed up on every request quickly. Having had a great experience buying our truck from you, you earned our trust. Extra thanks go to Dennis for picking me up at the airport and bringing me to the dealership. That is not everyday service and most appreciated! We would not hesitate to buy from you again.

Jenna

Apr 10, 2013

Special thanks to Dale Hoffbauer for your help and assistance when purchasing my car from Krieger Ford. This was my first car purchase on "my own" and he made it very easy and explained everything and what to expect. Very friendly and I was at ease working with him!! :) Thanks again, lovin my new riiiiide!!!

Patty and George

Mar 29, 2013

We worked with Mr. Harvey Rossetti in Sales. After purchasing GM cars for many decades, we decided to look at Ford's line. After just one day of working with Mr. Rossetti, we knew we would purchase a Ford for the first time. We visited numerous dealers. Mr. Rossetti spent several days reviewing options with us. At no time did we feel pressured, as we did at other car dealers. This was one deciding factor. Another was the professional way Mr. Rossetti walked us through our trade-in process and assisted with providing us the best value in combination with the rebates available. He was patient. A third factor was his service-oriented manner. It is exemplary. He went above and beyond what one would expect to confirm the amenities we needed, verify the financial information we needed, and prepare the vehicle for delivery on the date we needed. Finally, at the time of pick-up, Mr. Rossetti spent much time teaching whatever was asked of him, in such a way that made it easy for us to understand all of the new technology features that new cars offer. This was no small feat. He really enjoyed the teaching phase and made it fun for us! Weeks later, Mr. Rossetti has been available to answer questions or give refreshers, continuing his manner of service oriented assistance. We Very Highly Recommend the customer experience provided by Mr. Harvey Rossetti and the Kreiger Ford staff.

Heather Smith

Mar 22, 2013

I went in to look at a car without my husband and met Dennis Fritz(salesman) I was not sure what kind of a car I wanted so he picked out one he thought would fit my lifestyle, I took it for a test drive and new this was the car for me, he was very kind, no high pressure sales just straight to the point. Since my husband was unable to be there Dennis allowed me to drive the car home, once I got home I called Dennis and he spoke with my husband and answered all his questions. The next day I met with Dennis and he went over all the pricing and then sent me to meet with Harold in finance after going over all my options I had alot of questions and Harold answered them all I felt very confident that I was in good hands, Dennis made sure to tell me several times if I didn't feel right about anything or if I had any questions he would be right there to help or he would find someone who could. The whole process was fun, easy and so comfortable it didn't even feel like I was buying a car it felt like I was visiting with friends. Thank you Dennis I love my car and I will give your card to all my friends! Heather Smith

Rick Flint

Mar 13, 2013

Special thanks to Dale Hoffbauer , I found the perfect truck online and met with Dale today 3/12/13 to take a test drive. Not only was he patient and informative but took all the time I needed to feel comfortable with such a large purchase.I'm quite sure the deal I got from Dale and Chris Wachel in finance was the best I would find anywhere. Do yourself a favor and give Krieger a try before you shop anywhere else.My new F250 pickup looks great in my driveway

Gene

Feb 22, 2013

The last thing I said to my wife before we went inside to find a saleman was, "I hate dealing with car salemen". When I left, I have to say that this was the most pleasant experience I have ever had buying a vehicle. I had been dealing with Dennis Fritz and his manager over the internet for a couple of days and by the time I met them I felt like they were old friends. No false attitudes. We came to a deal early and were sent to see Harold, the Finance Manager, who was also as friendly. We actually talked with Harold too long and almost held all of these guys past hours. I did not see person who was not friendly and ready to help. Nothing but smiles. I bought a beautiful F-150 Super Crew which is the nicest truck I have ever had. Dennis did a nice job of explaining everything to us and we are extremely happy with the whole process. Only time will tell how the truck holds up and how the service is handled but I cannot believe that there will be any problems with these issues either. I HIGHLY recommend that people who want to purchase a vehicle to stop and give these guys a try. I don't think that you will be dissappointed.

Leah

Jan 28, 2013

If you're looking for a previously-owned vehicle, especially a Ford Certified Pre-Owned vehicle, this is the place. Dennis Fritz was an exceptional person to work with. He helped me get a price that I was comfortable with and was willing to go the extra mile to make sure that I was happy before signing anything. It was a completely painless process and I'm very thankful for the service I received. Dennis and the rest of the staff are very friendly, down-to-earth people that I would definitely come back to for my next car. I'd definitely recommend stopping by if you're in the market for something new.

Jerry and Debbie Hubbard

Jan 21, 2013

Thank you Dennis Fritz for a exceptional experience. We searched the internet for a van and found one at Krieger Ford. We sent an email late at night and it was answered the next day. The questions I had were answered truthfully. We were from out of town and when we arrived all of our request were fulfilled. Everything went smoothly and quickly. Everyone was very friendly and helpful to us. We were taken care of quickly and on our way back home with the van.

Molly

Nov 19, 2012

I did a lot of research online before coming to Krieger Ford. When I got to thier website, I found the exact Ford Escape I was looking for and, unlike their competitors, the car in the online photos looked clean! I called to make sure they actually had the Escape I was looking for and as I spoke with Dale I mentioned that I wasn't looking for a high-pressure experience. He promised me that that isn't what they offered at Krieger, that they would give me information about the Escape and if I chose not to buy, well, that was my decision. The spotless car was waiting for me in front of the dealership when I arrived and Dale absolutely delivered on his promise! He answered all of my questions (and I had a lot of them) without talking down, he was friendly and engaging and didn't push the sale. Even the paperwork process was smooth and again all of my questions were answered in plain language. I LOVE my new (to me) Escape and though I've only had the car a month, I've already recommended Krieger to just about everyone I know. If they do this well with used cars, I can't even imagine how well they do with new. Thank you to the friendly staff at Krieger Ford for taking pride in the products you sell and making this the easiest car-buying experience ever! A special thanks to Dale Hoffbauer for being so patient and shattering my preconcieved notions about used car dealers. Thank you, Thank you, THANK YOU!!

Andrew

Nov 4, 2012

I've had work done here before,and other than one oversite by one repairman,the over all service is good.

poppop

Oct 23, 2012

I researched on the internet for a Ford Escape for over a month. I also went to quite a few of your competition to check out what was listed on the internet. Upon seeing one at Krieger, I emailed for mor info. Dennis Fritz took time to reply with all my questions. I went to look at the Escape, test drive it and this was the 1st place I was at that I felt comfortable. He left me make my decision at my own pace and answered all my questions. The vehicle was in excellent condition as he told me on the phone. You got my business again and I would recommend Krieger ford as a place to purchase a new or used vehicle.

J. Metzger

Oct 10, 2012

The staff was very professional, helpful, and very nice. I was impressed by my dealer. He knew everything about the explorer I was buying. Some of the other Ford dealerships I had been to some of the salesmen couldn't tell me about the cars I had been interested in. My salesmen was honest and was willing to work with me at a price that I could afford. Before I left, they went through the sync system and navigation system with me. I drove an hour to get to this dealership, and I would do so again for another vehichle.

Roaddog

Sep 29, 2012

My wife Sue purchased a 2011 Fiesta. She spent time shopping a lot of dealers in Columbus & other places. We met Dennis Fritz and ended up coming back to him. Sue and I were looking for a car and a salesperson & dealer. We found this at Krieger Ford. Harold the Finance Manager did an excellent job also, had us on the road by noon in the new Fiesta. Thank You

RALPHIE

Sep 22, 2012

MY 2008 ESCAPE HAD BEEN REAR ENDED AND TOTALED, SO I NEEDED A REPLACEMENT IN A HURRY, BUT I DID NOT WANT TO GRAB JUST ANYTHING, SO I WENT TO THE ONLY PLACE MY FAMILY HAS TRUSTED SINCE 1957. I WALKED TO KRIEGER FORD. I HAVE KNOWN SCORES OF CAR SALESMEN IN MY LIFE, BUT IT SEEMS THAT KRIEGER HAS CORNERED THE MARKET ON FRIENDLY, KNOWLEDGEABLE SALES PEOPLE. DALE HOFFBAUER GAVE ME A PRICE THAT WAS GOOD, NOT FANTASTIC, BUT MORE IMPORTANTLY I PURCHASED EXACTLY WHAT I NEEDED, AND SINCE IT IS A CERTIFIED VEHICLE I SHALL NOT WORRY ABOUT ANY PROBLEMS. THE TRUCK FELT BRAND NEW! I LOVE IT ALREADY. RALPH MARINELLO

happyowner

Sep 11, 2012

Over the past years we have purchased or leased several cars/trucks from Krieger. Each purchase was handled by Harvey Rossetti. Harvey is very good at what he does and is not pushy, just helpful and answers all of your questions. He is always willing to work with you and very helpful after the sale with any questions your may have about your new vehicle. I am very comfortable with recommending Harvey to friends and family.

RogueRider

Sep 8, 2012

Actual 1st new car. Thanks to Joyce Ferguson, a friend for many years, found me a sweet Focus HB. I am very pleased going back to a Ford product, and I couldnt have actually went to better place in my local area. A very nice staff, and great looking, and easy to get around facilities. As far as the paper work process, this was the easiest I have ever dealt with. Harold is on the ball and explains things very well, and has you processed very efficiently. Great group of people to deal with, and got a pretty good laugh they allowed my Lab to come in the building to check things out as well!

John and Sandra

Aug 29, 2012

We thoroughly enjoyed purchasing our new Explorer from Mr. Anthony White. He was knowlegable and courteous in helping us to determine the options and accessories that we would find to be useful. Then he and Ms. Newell searched the regional inventory in order to provide us with several different choices. He showed us how to enter our cell phones into Ford Sync. He also phoned us several days after the purchase in order to see if we had any additional questions. Well done Kreiger Ford!

Loves Cars

Aug 19, 2012

I came in looking for a quality used car and that's exactly what I got at Krieger Ford! Dennis Fritz and Harold Samour were easy to talk to and didn't put any pressure on me to buy. They were willing to work with me and give me exactly what I want even after the dealership closed for the day. I will recommend Krieger Ford to friends and family. Thanks so much!

MAWMAW

Jun 28, 2012

Dennis Fritz was just doing his job as usual when my mother and I walked on the lot looking for a dependable used car for her on a fixed income,that didnt stop him from going above and beyond to get her financed.While others didnt think it was worthwhile,he made a point to help her get financed as though she were part of his own family.I guess hard work and dedication still exist!!! THX ALOT JAMES/JOYCE MEADE

Thunderbolt

Jun 18, 2012

I just purchased my fifth car from Krieger ford. They were pleasant and courteous and quick. I highly recommend them

John & Jackie

Jun 5, 2012

We own 3 cars that we have purchased from Krieger Ford. Whether we go to get one of our vehicles serviced, purchase a new vehicle or (as we often do) take a friend over to introduce them to the Krieger Ford experience, things are always the same. Everyone from one of the Krieger's to the sales team or service staff, everyone goes out of their way to make sure it is a great experience! The atmosphere is friendly and inviting and people smile and call you by name. The dealership should be a training site for other dealers in how to do things right. While Krieger isn't the "Biggest Dealer" in Columbus, Ohio, they are by far the best. TRhere is never any sales pressure or trying to upsell in the service or sales departments. They know the correct way to treat a customer. They are invested in the business community and are good citizens in the Columbus community. We aren't sure what our next car will be, however we know it will come from Krieger Ford.

Happy Ford Owner

Jun 4, 2012

Our new car shopping experience started at Krieger Ford with Harvey Rosetti and ended at Krieger with Harvey. We did have a few stops along the way at other dealerships. After a few days of shopping we were about to sign on with another dealership when my husband received a followup call from Harvey regarding our visit. After some discussion with Harvey, we were quickly headed, back to Krieger. Harvey had found us just what we were looking for. A 2012 Ford Fusion. It had all the amenities we were looking for, he even found the color we wanted and all within our budget. We really appreciated Harvey's taking the time to explain all the new car features to us and giving us the time to make the right decision for us. There was absolutely no pressure while we were making our decision. That was what brought us back to Krieger and Harvey. Everyone we came in contact throught the purchasing process was very knowledgeable and professional. My husband has been showing off our vehicle to all our friends. We have already recommended Krieger & Harvey to several friends. Thank you Krieger & Harvey Rosetti for a very pleasant experience. Dan & Mary Ann May

Tom Iannarino (Terita;s Pizza)

May 31, 2012

After searching to buy the right truck I am very happy and relieved that my experience at Krieger Ford was the most pleasant experience I've had purchasing a new vehicle. Harvey Rossetti is by far the most helpful and knowledgeable salesperson. This is my third truck that I bought at Krieger since my first Ranger purchase 26 years ago. I highly recommend Harvey and will look to him again in the future.

anitachriscat

May 24, 2012

My husband and I have bought several cars from Krieger Ford. Why? Because the sales person and the service given at the time of sale (and thereafter) is always outstanding. Our sales person, Harvey Rossetti, was and always has been, wonderful every time wee come in. His knowledge of all the features of all the vehicles he sells is spot on and after we purchased our new truck he took the time (like he always has) to go through any and all options we needed to know before we left the lot. He answered any questions we had and always lets us know to call with any other questions we may have after we leave. Harvey is a great asset to this dealership and his attention to detail, and service to us, will always bring us back!!

00iceman

May 21, 2012

My wife and I had a great experience with Krieger. The staff, including our salesman was very knowledgeable about their vehicles, products, and services. They were very up front with costs, taxes, and fees we could expect, even before we decided to purchase our car. We really appreciate the fact that the certification on used vehicles at this dealer is backed by Ford, itself. The vehicles at this dealer are very clean, inside and out. Overall great experience. Would consider buying a future car from Krieger and will recommend to friends and family.

Blue Jacket

May 13, 2012

Salesman Anthony White was very good and quite knowledgeable. The whole sales process was very low pressure and I will buy here again.

FirstFord

May 12, 2012

My wife and I just purchased our first Ford; the Edge. Krieger Ford was recommended to us by a friend and we could not have bee happier with our experience. We were helped by Carl Easley who really made the whole process easy and fun. We liked that Carl didn't try to pressure us into buying a car but rather took his time to help us find exactly what we wanted. He also took the time to go over all of the cars features that were completely foreign to us at the time. The dealership was going through renovations at the time but I could tell that it will be top notch when it's done.

Little Car Guy

May 11, 2012

I bought my first car from Kreiger. I knew what I wanted I picked a package and they found the car for me. Not only that but they really worked to get me the best deal they could. They day I went to pay for it they had found me another rebate. And the best thing, no high pressure sales.

Carmen aka Bubbles

May 10, 2012

Jerry Brown-Internet Sales Manager and Harold Samour, Business Manager are the best. Because of these 2 awesome men, I was able to get a new car (that I absolutely love) within my budget. They went above and beyond in assisting me in the financing due to past issues. I thought I would only be able to get a used vehicle but because of them, I was able to get a new car. Delivery was the best-Jerry Brown was very thorough in explaining everything about my new vehicle before I drove off the lot. Both Jerry and Harold made me feel like I was their #1 customer.

goldiegirl

May 4, 2012

I just bought my new Ford Escape from Kreiger Ford. I live across town from the dealership and did not want to go across town but my husband who has bought several cars from here convinced me. What a wonderful experience! My salesman, Howard, was very knnowleageble and actually took the time to "teach" me my new car. I would recommend this dealership to anyone. Well worth the drive across town.

Retired Cop

May 2, 2012

We had a great experience with the sales person and we were even introduced to the dealership owner. They care about us!

2008fjr

May 2, 2012

The sales staff was knowledgeable in all aspects of the vehicle and all finance options were clearly laid out and explained to me. The finance staff was very professional and completed the paperwork in a thorough and timely manner. I would highly recommend this dealer.

Richard

May 1, 2012

I have leased Ford vehicles over the years and the best experience was this last time with Debbie Graham at Krieger Ford Inc. Debbie was truly interested in what I wanted, efficient in providing the cost, provided me with all the possible rebates and expedited the delivery. Debbie's coordination with the excellent Krieger team (Betsy Newell, Chris Wachtel and Carl Easley) made the whole experience smooth and enjoyable.

MSGRET

May 1, 2012

Haven't bought a car since 2001 and that was Kriger Ford also. Everything is still great. The sales person Dale Hoffbauer was excellent. No high pressure no BS. He made the buying experience a pleasure. I would highly recommend him and Krieger Ford to anyone looking for a good quality used car without all the hassle and pressure to buy.

Truck Enthusiast

Apr 19, 2012

I went to Kreiger Ford to look at a new truck and the sales person, Debbie Graham made the whole experience so seemingly easy that I walked out with the deal made. I returned the next day to Kreiger and picked up my truck. I have bought many cars in my lifetime, but never with this kind of ease, from the test drive to the financing this was the smoothest buying experience ever. I would definitely recommend this dealer to my friends and Kreiger has gained me as a customer for life.

Loves Mustangs

Apr 13, 2012

Salesperson not pushy, gave dealer invoice pricing without a big hassle and was willing to look at other dealer's inventory and negotiate for their vehicle.

Alwaysthere

Apr 7, 2012

All entire group at Krieger makes you feel comfortable, and treats you the way they would want to be treated. Great experience!

Best in Columbus

Apr 6, 2012

They always obtain great stock of used vehicles. Easy process, great people!

bizzy

Apr 5, 2012

I purchased a brand new Ford Expedition from Kreiger 12 years ago and I still have it. I had been shopping around for a new vehicle since January 2012 and looked at several vehicles. Low and behold, I searched the internet for a 2008 Ford Expedition and they had one at Kreiger. I put in an inquiry and the salesperson DALE, contacted me immediately. I explained my situation with him and he answered my questions honestly regarding financing and affordability. Later on that afternoon, I went to see the Expedition anyway, however, I spotted another vehicle that caught my eye..Ford Explorer. I really hadn't looked at such a vehicle because I was used to large SUVs. Anyway, this vehicle is sharp! DALE came right out the dealership and knew who I was..I never told him I was coming over there. We discussed the 2008 Ford Explorer and he felt confident enough that we could work a deal that would be in my price range. Next day, I called DALE and told him to work the figures..he called later that afternoon and told me to come to the dealership. I completed the paperwork and walked out of the store with the explorer. No pressure sales is what I like and I can't go wrong with FORD. Kreiger has been good to me down over the years and I look forward to purchasing my next vehicle with them. DALE is the salesperson of the year!

platinum

Mar 31, 2012

We check the internet and found this Ford Focus white platinum hatchback and called Krieger and went to see the vehicle and drive it. We spoke to Jerry Brown on the phone and when we got to the dealer we talked to him and Jerry was very helpful and pleasant to deal with. He let us drive the Ford and we like it. While we were driving he checked out our car that we were going to trade in. Worked up a deal for us that we thought was resonable. We purchased that evening. Jerry went out with us and explained basic operation proceedures and also helped us on the phone sync and set it up for us which we appreciated since we were not sure how to do. We are very pleased with the purchase and how it was handled.

GregS

Mar 28, 2012

When I started my search for a new car, I had the choice of going with several dealerships. Even though Krieger Ford was not the first dealer to respond to my initial inquiries (or the closest), their sales rep Debbie Graham seemed to be the most straight forward and knowledgeable of the respondents. Debbie was able to answer most of my questions on the spot and even corrected me on a few things I read online and in publications. After the purchase was completed, I found the product review process that Debbie gave to be very insightful. Without her going over the numerous features the car has to offer, I can understand why many buyers score Ford low regarding the Sync system. There is a lot to take in, and while Debbie did not give an in depth A-Z overview, she did cover the basics quite thoroughly and pointed out what materials I need to review to find more information. Some other things that impressed me: The willingness of others on the staff to work with me when Debbie was not available, namely Betsy Newell. While filling out the financial paperwork we worked with Chris Wachtel. I found him to be very easy going and he made the very boring process of filling out paperwork enjoyable. Here are some things I found a bit off with the process: The trade-in evaluation process seemed to take a bit long as Debbie had to drive my Taurus over to the used car lot. I would think that someone else could have done that for her. The fact that they are closed on Sundays. This is only an issue because it the only day my wife and I are both off from work. They do make up for that by being open later during the week. Overall, I am quite impressed with Krieger Ford and their operation so far and would definitely recommend checking them out if you are in the market for a Ford.

Ford Girl 4 life

Mar 21, 2012

14 years ago I purchased a new 1998 Mustang from Krieger Ford, needless to say I got my moneies worth when it died last week. With no hesitation I went to Krieger again to purchase my new Escape. Working with Harvey Rossetti and the staff made my buying experience easy and such a pleasure! Harvey was very through in reviewing the cars details and I was on the phone talking via the car on the way home. Best advice, don't hesitate, this dealership has the customers best interest in mind.

agilber

Mar 15, 2012

Terrible service and had to come back for multiple repairs. Talked me into having more items than needed replaced the first time. Had to go back in for additional work due to the first visit. BAD!

Phil Schultz

Mar 11, 2012

The buying process was one the most pleasant I've ever had. The salesman, sales manager & finance manager were very helpful & knowledgable. All i all on a scale of 1-10 this was a 10+. I'd recommend both the salesman & the Dealer to anyone looking for a FORD car, truck or SUV.

Love My Ford

Mar 5, 2012

I've purchased two used Fords from the dealer and used the service department for over 10 years. The level of service and the buying experience cannot be beat in Columbus! This dealer is outstanding, fair prices on service and for used cars, and excellent service. My service person has been the same person for over 10 years...unbelievable! Also, open until 11 p.m. which is a real help!

Grandma 5

Mar 3, 2012

A very positive experience! The sales representaive was kind, knowledgable and went above and beyond to assist me.

Daryl

Mar 3, 2012

This dealership made buying a used car a true pleasure. When I communicated with the salesperson, Dale, to let him know I was 900 miles away and couldn't see the car in person, he became my eyes and ears and did the test driving and inspection for me, he got the paperwork in order, picked me up at the airport and took me to the dealership, and then I drove my new used car back to Florida as a completely satisfied customer. This was a 12 year old previously traded-in Subaru Outback, not something expensive, but they made me feel this was a brand new 2012 vehicle I was getting. I can't tell you how pleased I am with this car - it was exactly what I was looking for and I found it for the best price anywhere at Krieger Ford. They had the car prepped, oil changed, brand new tires installed, and the paperwork waiting for me to sign. You can't ask for more than that!

mickey mouse

Feb 28, 2012

we went to kreiger ford just to look at the new ford edges was looking for one that had all wheel drive . we own a edge sport in the past an loved it .......it was fwd and where we live at need awd . so when we went to kreiger ford we met JERRY BROWN. he was our salesman and he was very helpfull asked if we wanted to take a drive and we said yes took the new edge sport out for a drive and just loved it ..JERRY was very helpful we told him where we need to be in payments and he made that happen for us ...Jerry wasnt a pushy salesman at all an i really like that about him .. also the financing department went above and beyond to help us out there also he was kind and caring and took his time to explain all of the paper work to us and you couldnt ask for better people at KREIGER FORD WHO WENT ABOVE AND BEYOND TO SALE US A CAR AND DO THE FINACNING . A BIG THANK YOU TO ALL WHO WAS INVOLVED . THANK YOU VERY MUCH

Tonya

Feb 27, 2012

My husband and I could not be more pleased with our car buying experience. We were met at the door by a great salesman, Jerry, and his manager Rick. They located us the perfect car and we were sold! We finished in finance with Chris and could not be more pleased with the quality of service we recieved! We will be bcak to buy our next car and we will make sure to let all of our family and friends know about Krieger Ford!

Krieger Ford Customer

Feb 20, 2012

I have been taking my 2008 Ford Escape to Krieger Ford since the dealer I purchased from closed. I have always been happy with the quick, friendly service and the honest upfront assessment of the needs of my vehicle. I found myself needing to replace my 2001 Ford Taurus and didn't hesitate to contact Krieger Ford. Pat Davis is wonderful!! She spent a lot of time with me going over my needs and options available. She explained everything to me that I needed to know for all aspects of the sale. Once we found a replacement I worked with Chris Wachtel in Finance. Chris was also wonderful! He got me a better rate than we originally thought we could get. I am so appreciative of the care and compassion shown to me by Pat Davis and Chris Wachtel. The service department is at the top of my list as well. Thank you Pat and Chris for helping me replace my old ford with a newer one!

New Focus Owner

Feb 20, 2012

After having purchased two vehicles in the past year I have been through the gauntlet of Columbus Ohio auto dealerships. After having issues with customer service from another local Ford dealer I decided to make one last stop to see the staff at Krieger Ford. I was blown away. Their attention to detail and their ability to make me feel as if I was purchasing a $100,000 vehicle still makes me smile. Considering I purchased a $20,000 Focus you can understand my elation. In today's competitive business world many make the claim that they are the total package and customer service is their top priority. I have only found one place in the whole of central Ohio that truly lives up to this; Krieger Ford has earned my business for years to come. Thank you.

New Edge Owner

Feb 19, 2012

All the folks we worked with in our new car purchase were great. They made the process from start to finish very pleasant.

Richard

Feb 3, 2012

I have had my vehicle serviced here in the past and have always had a good experience.