Used Cars for Sale at KUNES COUNTRY C OF PLATTEVILLE INC in Platteville, WI

Michelle Berndt

Aug 8, 2021

We just bought a Chrysler 300 from Kunes in Platteville. The staff was amazing! Jason, our salesman, was so great to work with! Everyone that helped us was fantastic! Preston in the finance was so knowledgeable and gave great advice! Bryan was very empathetic and made sure everything went well for us! Highly recommended!

Nick’s Fish Sticks

Jul 24, 2021

A few weeks ago, I purchased a new vehicle from this dealership. I felt that the customer service that was provided was terrible. The vehicle that I wanted to purchase was at this location, any other time I would have my local car dealer obtain the vehicle and I would purchase from them however, due to the times of low to no inventory I had to drive 3 hours away. My first trip out I was told by the sales associate that the vehicle was there and available for purchase I confirmed this on two different occasions before I started my drive. Once I got there, I was told that the vehicle was in transit and not at that location. They wanted me to purchase this vehicle without even seeing it and they couldn't even give me an exact time of when the vehicle would actually be there. I was told I would receive a phone call when the vehicle arrived, did that happen? Of course not. I ended up calling a few weeks later and the vehicle was miraculously there I asked again was the vehicle physically there and I was assured it was, so I drove out three to look at it. The vehicle was exactly what my wife wanted so I ended up agreeing to buy it. When the sales associate and I agreed upon a price he printed up a sales agreement with the cost of the vehicle and had me sign it before going to the finance department. Once at the finance department we were going over the purchase agreement and the numbers were not adding up. The finance guy showed me the piece of paper that I signed and what do you know “SOMEONE” added a $1500 charge that was handwritten in after I signed it. When I called the finance guy out about this charge, he contacted the manager and they quickly took it off. The Finance guy was very apologetic and said that's things like this makes him look bad, I assured him that he wasn't at fault it was just the sales team trying to pull a fast one. The $1500 charge was for “market price adjust” basically they added this charge because of their low inventory. It's pretty pathetic that they were trying to rob me out of $1500 after I already signed an agreement with the sales associate, straight up crooks. Be careful, don’t let them pull a fast one on you. I’m glad I caught it. It seems, with low inventory and the high volume of customers the attitude shifted and you the customer don't matter because someone else will be walking through the door to purchase. The market will bounce back and when it does I hope people will remember Kunes terrible service. I know i will.

Pat Kelly

Sep 18, 2020

I have always received 5 star service form bottom to top

Mark Jones

Sep 4, 2021

Very friendly and knowledgeable. Misty and the staff are all great. I wish I lived closer! Stacy my sales guy is awesome. The business guy was also very helpful and nice.

Chrissy Morgan

Sep 11, 2021

did a good job of get me right in there To handle business professionally. every step of the way And very flexible with various payment options As well as a great warranty thanks guys