Used Cars for Sale at Kuni Lexus of Colorado Springs in Colorado Springs, CO

Kathy333

Aug 11, 2016

Patrick Blair found the best car for me for the best price. He is knowledgeable, very easy to work with, and even called me a couple of days later to be sure I am still happy with my car. And Yes I am!! Since for me, buying a car is like dragging a 1000 pound rock up Pikes Peak in 100 degree heat, Patrick made the process SO easy, he did all the dragging and I just had to watch. I now look forward to buying my next car and I look more forward to buying it from Patrick!!!!

steve006

Aug 10, 2016

First experience with this dealer and would highly recommend to everyone. Knowledgeable, friendly, fair, and overall a great experience. I have never had such an easy, fast, and transparent vehicle purchase in my life. Again, wonderful staff, friendly, funny, and most importantly, they are extremely transparent, knowledgeable, and actually care about the customer's individualized needs.

Mike

Jul 15, 2016

We worked with Michael Young to purchase a Certified 2015 Lexus RX350. It was a great experience. We were able to find just the right car for us at a fair price. We received an equally fair valuation for our trade-in. Often car purchases turn a bit contentious. That was not the case with Kuni. It was an easy, pleasant buying experience. We will return.

Linko

Jul 2, 2016

Just purchased my 5th Lexus vehicle. I have always appreciated the quality of the vehicles and the servicing of those vehicles at Lexus of Colorado Springs. The sales and servicing personnel have been outstanding. Thanks to Johnny in the service department for his help in picking up my GS 350 at my home for routine maintenance recently. I would like to thank Tom Smith for helping me in the purchase of a new RX 350. I have been dealing with Tom for several years and he has always been great in helping me to obtain the vehicle I desired. Also, I would like to give a big thanks to Alan Paul for assisting me and my wife at the time of our departure from the dealership. He was very nice and respectful. Thanks to Natalie for her friendly attitude.

Nikkiburton

Jun 30, 2016

We have not always had the best experience with dealerships as you can imagine. Going into see Gilbert Archuleta at Lexus of Colorado Springs was such a wonderful experience. Professional and to the Tee of excellence in customer service. What a turn around for our family I can't imagine going anywhere else thank you so much for changing our minds about dealerships. Gilbert you are doing the job right all about the customer thank you so much!

DebBram16

Jun 9, 2016

I found a car on line and went to the dealership to test drive it, the salesman was very patient as I wanted a longer test drive to make sure I liked the car. They handled everything pretty quickly and I am now the owner of a nice Mercedes Benz.

donaldko

Jun 8, 2016

the following is my response to a Lexus Customer Survey that I was sent a couple of weeks after purchasing the car // survey question = What did you like the best about your dealership experience? // my answer was as follows // the entire dealership // the people I dealt with, notably my primary contact, Ken Phelps (sales consultant) - just a wonderful trustworthy guy who followed up and dealt with all my questions - he was very much on top of things - I would wholeheartedly recommend Ken to anyone looking for a Lexus, not only locally, but nationwide // everyone else I dealt with as great as well: Amy Fox (biz dev), Tim Evans (reconditioning mgr), Don DeCarlo (biz mgr), Kalib Steele (delivery specialist) // there was a sense of geniality amongst the staff - it was very pleasant being there // the car was delivered looking immaculate inside & out // a couple of minor issues with the vehicle where dealt with quickly and to my satisfaction // it's hard to believe I received such quality attention and service just for purchasing a used 5 year old Lexus ES 350 // one can safely buy a car sight unseen from out-of-state as I did because of their trustworthiness // based on my experience, Kuni Lexus is a 10/10 dealership

Reviewofservice

May 9, 2016

Just watch the dealer charge. The advertisement will say it is included in the price but they will add it back in on the final write up. The 140 point inspection left me with bad wiper blades, very low tire pressure in one tire, and the oil service notice was not reset.

Jay_Bowen

Apr 29, 2016

Everyone I dealt with at Kuni Lexus was pleasant, professional, and extremely knowledgeable about the Lexus product line. They were responsive to phone calls and email messages and took time to introduce us to the SUV after purchase. Alan Paul helped to orient us to the many features of the Lexus RX450h, of which there are several. It was an overall great experience and I would not hesitate to recommend Lexus and the professionals listed below from Kuni Lexus to anyone.

Joyful owner!

Apr 24, 2016

After leasing our first Lexus three years ago from Kuni of Colorado Springs we definitely wanted to purchase an upgrade from them. We received excellent attention from Kim Zacharias and Tom Smith regarding a special order. They both were very accommodating when helping us to build the car we wanted. Tom graciously kept us informed about the delivery date as timing was crucial for us. Upon arrival special arrangements were made within a day for us to pick up the vehicle. Alan Paul did an excellent job training us on all the new technology on the 2016. We are appreciative for the follow-up calls and messages from Tom and Alan regarding any questions not covered on the day of purchase. We are very happy with our excellent associations with Kim, Tom and Alan as they make us feel like family and guarantee they will be there for us if needed. The quality of the dealership staff, and vehicle are outstanding.

AL

Apr 8, 2016

I usually let the product sell itself. In this case, I was met by Zingi Wilson, a true processional that did just that plus provided those intricate details unknown to the buyer. It took me three trips to make final decisions on options and packages. Every trip, either Zingi, Alan or another Kinu professional met me at the door and again let the vehicle sell itself. I ordered my RX and was in no hurry for delivery. Zingi delivered almost 8 weeks ahead of schedule. He also advised me of the car-buying plan at Costco. I was planning on using USAA, Costco was better. On delivery day, I arrived several hours ahead of the scheduled time, no problem, Zingi worked me into his schedule and made delivery. Alan Paul provided me the "how to operate" your vehicle session. I've had experiences as to where I'd rather that person drop dead. Alan made me feel comfortable and fully explained his responses to every question. Excellent buying experience with Kuni Lexus. My only regret was pronouncing Zengi's name wrong on a couple of occasions. However, his professionalism shined high on each occasion.

Lexusfan

Mar 2, 2016

Lexus is the top-rated car manufactured for quality. Couple that with an outstanding experience at the dealership and it's win/win all the way. The folks at Kuni Lexus of Colorado Springs provided us with that outstanding experience at every level. Michael Young is an extremely knowledgeable and pleasant sales consultant and worked with us every step of the way to make sure we got the vehicle we were looking for and answered all our questions as well. I would very strongly recommend him to anyone looking for the perfect Lexus. Zengi Wilson, the Sales Manager with whom we worked, was also extremely professional and knows more about what is available (both cars and features on cars) and how to get it delivered expeditiously than anyone with whom we've worked before. Kalib Steele was the technology specialist who patiently took us through all the technological advances on the car. All three of these individuals clearly enjoy what they do, which made our experience very enjoyable. So, again, getting the best car on the road and getting to actually enjoy the purchase experience - AWESOME!

jvlexus

Feb 22, 2016

Pretty hard to say enjoyable experince when buying or trading a car. Kuni Lexus is the exception to the rule. This is our third Lexus and 2nd from Kuni. We reommend Bill K. in sales and Natelly in fiance and all of the service team.

Anbergren

Dec 30, 2015

Red carpet treatment even for used cars. The technology specialists go over all of the vehicles technology package and help you set everything up. The availability of the technology specialists to help you doesn't go away after you dive off. The best customer service I've received from a dealership in a lot of years!

Mike Pennica

Nov 6, 2015

Buying or leasing a new vehicle can be a stressful experience. Ed Baur's team of professionals does a wonderful job assisting the customer. From when you walk in to driving the vehicle out of the showroom, you will be surrounded by great professionals.I have purchased many vehicles over the years; I'd rate Ed's operation "Best of Class!"Thanks for helping this busy business owner :)

LAM

Oct 15, 2015

I had researched on line for at least three to four months before I found the perfect vehicle at Kuni Lexus of Colorado Springs, and this was researching vehicles within a 200 mile radius. I purchased a pre-owned vehicle at their location, and it had all the features and requirements that I was interested in plus additional features that made it more appealing. Since this is a major purchase next to purchasing a home, it can be very stressful. Working with Rich Cruz made that stress go away. Rich was very informative and gave me factual information about the vehicle assisting me in deciding that I had made the right choice. Rich was there to help me make a good well-informed decision and with no pressure added at all. He didnt pressure me into making a decision the day I walked in, but of course I came back since I knew it was the right one. Zengi Wilson was very helpful as well. Financing in most cases makes or breaks a deal, and he was able to obtain better financing than I was offered at another dealership and on my own personally. Even though a Company may have more resources to obtain these options, employees may not take that extra step to do so, as he did. The customer service was definitely there from all employees from sales, technical, financing, and accounting. All employees made me feel very comfortable which is very helpful in making the right decision. So dont be hesitant in walking into Kuni Lexus because I am very happy that I did.

BMW 2010

Sep 10, 2015

I am very happy with my recent purchase from Kuni Lexus of Colorado Springs. I did not feel pressured with any part of the purchase. I felt that I got a good deal and enjoyed purchasing a vehicle from them.

Ronda

Aug 23, 2015

My main reason for giving this review is my salesman Tom Smith. This is the third vehicle I have bought from this dealership. This is my first time dealing with Tom Smith but I was very please with everything about him. I live in Las Vegas, so to go to Colorado to purchase a vehicle says alot about this dealership.Tom always returned my calls immediately and answered all my questions. When I flew to Colorado, he picked up my husband and I at the airport and then we completed the transaction. He even bought me a birthday cake because it just happened to be the day before my birthday. The staff sang Happy Birthday to me and we all had cake. Everyone was very nice but Tom was on top of the pile... He was Great!!! I wish we had Lexus dealeships like that in Vegas.... It would save me a long drive!!!!Cheers to Kuni Lexus!!!!

Cargal

Aug 17, 2015

We had a great experience buying a car for our son. Not only was the experience easy and low pressure, but the salesman Michael, made it special for our son.Great job!Thank you, Ali

tom-n-jill

Aug 13, 2015

We felt like we were led through the buying process by a trusted friend. We were given the pros and cons of each choice we were asked to make. In addition, we felt like we were always buying exactly what we needed - no more, no less. We couldnt be happier with how we were treated. We definitely will recommend Kuni Lexus to anyone who asks.

TG-RG-NM

Jul 30, 2015

My wife and I were in the market for a used IS 250. We scoured the internet and found our perfect car at Kuni Lexus, a CPO IS 250 in the right color with all the options we wanted. I contacted the dealership via website and was contacted by Michael Young. I explained I was from out of town so could not go "kick the tires" in person, so Micheal called me from the lot and did a complete walk around while on the phone with me. I was assured by Michael that this car was "everything I'm telling you it is".... We made the trip to Colo Springs and found the car to be in excellent shape and as Michael stated "everything he said it was"... the car was in near perfect condition. Michael was very patient, no high pressure tactics, he was honest, followed up with us and kept in contact with us during the entire process. I must have txt him at least 100 times but he always answered my questions. (Thank you Michael)We then worked with Kalib Steele, who explained all the features on the car and showed us how to use a lot of the technology that comes with Lexus Vehicles. He was patient and professional and gave us his full attention. He covered a lot of topics and answered all our questions very gracefully. (Thank you Kalib)On to the Finance department, Natalie Hoban took care of the financing and warranty needs, she is very well versed in what she does. Natalie was also very patient and professional. She explained all our warranty options and was able to secure us very good terms (Thank you Natalie)Our overall experience at this dealership would have to be rated as "Excellent"... Michael, Kalib and Natalie all worked very hard to ensure we had a great experience and I would highly recommend Kuni to anyone in the market, new or used.Thomas and RosanneLos Lunas, NM

Cspringsmom

Jul 21, 2015

The first thing we loved was the "no pressure" attitude everyone at Kuni had. We revisited the lot at least five times before deciding to purchase there and we never felt pressured into making a rash decision. Everyone was very friendly and we felt welcomed, even just to ask questions. Michael Young was a great representation of Kuni because he had a great deal of information on each vehicle and yet let us take the time we needed to make what will hopefully be a purchase we will have for many, many years. He listened to what our criteria was and didn't try to steer us to vehicles out of our budget. He made us feel very comfortable. After we made the decision, Natalie (finance), Kalib and Zengi worked with us to offer great support and even repair a few items on the car that were not quite perfect. This really made us appreciate choosing a business that cares so much about the product they sell they are willing to make a pre-owned car look and function like near new! We were thrilled. We highly recommend the folks at Kuni Lexus. Hopefully you'll be as impressed as we were.

D. Schultz

Jun 30, 2015

This s my third Lexus RX 350, and by far the best experience. All have been good, but Michael Young who assisted me was efficient, courteous, very knowledgeable and got right to the point in determiningthe features I wanted, the price I could afford, and even found the exact color that day. He is a charming person, and is one of the best salesmenI have worked with. Matt Webber helped acquaintme with the technology and was equally courteous, pleasant and thorough. I was very grateful to hve worked with such accomplished individuals.

MrsBeans

Jun 29, 2015

Kuni Lexus of Colorado Springs is the best. We are repeat customers and there is a reason -- the integrity and customer care shown is exemplary. The entire transaction went very smoothly and was quite enjoyable. It was like visiting friends.Thank you very much, Ed Baur and Michael Young! The car is fabulous.Regards,Fred & Rita Ramos

rdparadis

May 14, 2015

Been looking for an RX 350 for some time. Found exactly what I wanted at a very good price at Kuni. Tom Smith worked the deal for us . . . very knowledgeable, low key, no pressure. Highly recommend Tom to anyone just looking or very serious and knows exactly what they want.

William in Monument

May 8, 2015

My first Lexus purchase was an RX 350. The process was just great. No pressure. Salesperson Michael Diaz was more than helpful. Would recommend Kuni Lexus to anyone. Completely satisfied customer.

Murphys of Colorado

May 2, 2015

We recently purchase our first Lexus, a 2015 RX350. Working with sales consultant Tom Smith was a delight. It was the best and most enjoyable experience we've had in 50 years of car buying. Tom worked with us to special order a vehicle with the equipment that was important to us without over-buying. The new owner education provided by Alan Paul and Kalib Steel was spot on. They were not only thorough in covering a huge amount of information but they were patient and totally unhurried with a couple senior citizens as we grappled with the array of technology in today's vehicles.. We were referred to Kuni and to Tom Smith specifically by a long time repeat customer. We are pleased to say that our kuni experience lived up to our expectations in every way.

Mike Rock

Apr 3, 2015

Unpretentious, down to earth. Great Service, great Salesperson (Bill Kaminski), and a fantastic experience. I would highly recommend Kuni Lexus of Colorado Springs. I would also highly recommend you call Bill Kaminski!

Bobbi

Mar 31, 2015

Very impressed with service department and employees. I feel confident that any issues with my car were addressed and expertly fixed..I appreciated the time Nathan took to explain work that had to be done, and for finding a loaner car I could use for the day.

Nickerson

Mar 24, 2015

From the first phone call, till the end of the vehicle purchase, we experienced the most excellent service! We normally go through a broker. But this experience changed our minds! They were friendly, professional and knowledgeable. From Don Decarlo in Finance, Michael Young in Sales and Kalib Steele in Technology, they treated us with the most respect! We were in and out in no time. They stayed late for us to finish our purchase and Kalib took his time showing us every button in the vehicle. He made sure we had no further questions! We are happy customers and now devoted to Kuni Lexus of Colorado Springs! (Did we mention we are from Denver) Thank you all !

waynepederson

Mar 2, 2015

Kuni ManagementYour team did an exceptional job in handling a major issue on my recently purchased 2007 ES 350. They were courteous, helpful, and generous in resolving the issue an no cost to me. They were generous in furnishing a very nice 2015 loaner, which I wished I could buy. (Your service department is very helpful to your sales department in that regard.)I'm totally impressed with Lexus and with Kuni. Buying a previously owned vehicle at any other dealer would not have provided the exceptional commitment to their product as did Kuni. Kuni went way beyond expectation is taking care of the problem. Hats off to Nathan in the service department and Tom in sales for their great support of their customer.Wayne Pederson

Sooner

Feb 28, 2015

Also two excellent tech guys. Their review/ instruction on the functionality of our new GS350 is what sealed Kuni receiving an excellent rating. The tech showed lots of class.

joet14

Jan 24, 2015

What an exceptional experience! We bought an IS 250 from Michael Young at Kuni Lexus in Colorado Springs last night. Michael didn't sell us the car, we bought it from him. The honesty, sincerity and professionalism that Michael showed us was also displayed by each and every other person at this dealership. Jennifer Manier was great in helping us get everything set up in the car before we left. I would highly recommend everyone visiting Michael and Jennifer at this dealership!

lawprof56

Jan 24, 2015

Arm rests! Basically thats why we got the 04 RX330. They were affixed to the front seats, and they werent on the Acura, BMW, Buick, and other SUVs. Those center consoles stay put when you move the seats; in the RX they follow each drivers preferred seat placement. And, it drove nicelylike a Lexus. Though disappointed in the lowball offer for a trade-in, the price we got for a new Lexus was very competitive, and that sealed the deal. We liked it so much 4 years later we got another, a 2008 RX350. From experience, I sold my Audi myself and got a good deal on both cars.Almost 11 years later the 04 still drove well, but I didnt want unexpected problems down the road. On a breezy, cold, snowy late afternoon I cleaned up my 04 and stopped in to see about a newer RX. The price for a 2012 RX350 was competitive and they offered a very fair trade-in for the 04. Had they not, Id have haggled more on their price (buying 2 previous cars from them didnt seem to have the impact I expected).Personal service from Mike Y and Zengi was excellent, even if I was the only customer in the showroom for 3 hours on a lousy weather night. They were very attentive and polite and personalall you would hope for in buying from a dealer. Patrick was superb in going over the differences in the 2012, and I was surprised at how many there were. These experiences will likely bring me back in a few more years. Hopefully some of these folks will still be there to continue the relationship.But, my wifes still not happy about the arm rests. Its the little things that count.

Cory

Jan 17, 2015

We originally ran into some issues after we purchased a used car from Kuni Lexus. We were contacted by Kuni and they worked hard to resolve the issue. The representative from Kuni kept me informed throughout the process and in the end, they made things right.Kuni Lexus of Colorado Springs has excellent customer support and through their actions, they showed that they cared about doing the right thing. Their level effort and genuine concern for their customers is rare among car dealerships and for that reason, I was very impressed with how we were treated.

Joleen

Dec 19, 2014

We had already decided to purchase a Lexus due to acquaintances having driven one for years. Our experience with the dealership was epic! Michael Young in sales and Alan Paul technical explanation of the operation of the vehicle were a pleasure to work with. Price of the vehicle was very acceptable and we would recommend this dealership to anyone. Feeling comfortable to work with them on any problems that may arise. Love the vehicle!

LMF

Dec 19, 2014

I would strongly recommend the Kuni Lexus dealership. I worked with Tom Smith in the sales department and he was no pressure, yet he explained everything to me in detail and made my experience of buying a new Lexus most pleasant. He was always most concerned about my time and schedule and very interested to be certain everything was working out for me. I would truly purchase another Lexus from this dealership and from Tom Smith.Jennifer Manier went over every detail of my new car and even though I knew I would not remember every detail of the car she offered for me to come in again and again and again until I know everything about every system of my car. She was unbelievably patient and kind when explaining all of the wonderful details of my new Lexus. What a great experience! Linda Flynn

richard.blanchard.96

Dec 14, 2014

I spent months looking for a Jeep and finally found the right one at Kuni Lexis. I live 6 hours away and was able to negotiate a deal over the phone without ANY issues once we got to the dealership to check out the vehicle. As one would expect at a dealership that sells high end new vehicles, they also sell used vehicles that are also in excellent shape. Thanks to all at the dealership.

denisebilyeu

Dec 11, 2014

We had looked and looked and looked for just the right car. When we found what appeared to be a good match on-line, we contacted the dealership. The sales person (Amy Fox) was very helpful both via email and on the phone. On the day we arrived, she was not available, but we continued to receive excellent customer service from Cameron (sales), Jennifer (product specialist), Don (finance) and Michael (service). They answered all of our questions, helped to entertain our 7-year old during the lengthy process, and worked with us on pricing. With so many amazing luxury cars on the market, it wasn't easy to meet all of our needs (to include pricing), but this team did it.

kris tamillow

Dec 4, 2014

My husband and I recently purchased a 2015 RX350 from Kuni Lexus. We can both say that it was an excellent experience. Tom was our salesperson and he was knowledgeable and very nice to work with. We traded in a Land Rover LR2 and got a good trade in value for the car. We got a fair price as well for the new 350 so we were pleased with the transaction. Dealing with each person along the way was an outstanding experience. Even Matt, the young man who explained the features of our new car did an excellent job. I really understood how my car worked when I drove off the lot. I even went back the next day to ask a few more questions, and got immediate attention. Couldn't ask for a better car buying experience! Glad we made the choice to go with Kuni Lexus.

crookstonj

Nov 30, 2014

We are, by our natures, generally hostile to any dealings with car salesmen and characteristically brace for a negative experience. Kuni in Colorado Springs provided a genuinely pleasant exception from what we were expecting. From the person holding the door open to the receptionist to the salesmen we had nothing to do with to the sales manager to our salesman to the technical representative, we encountered friendliness with no semblance of pressure. Their standard seems to be one of high professionalism - treat everyone walking through the door the same: with courtesy and unfeigned friendliness. It will be easy to go back to this dealership! Oh, yeah, we love our new car!

mjo1

Nov 29, 2014

I was in the market for a used car and found one on-line I was interested in at Kuni Lexus (not a Lexus). Customer service was outstanding and it didn't matter that we were looking at new are used. Our Salesman Scott Cain and Product Specialist Jennifer Mainer and everyone in between were exceptionally friendly and very knowledgeable. Probably my best car buying experience.

flodad

Nov 7, 2014

Dealing with Kuni Lexus was absolutely outstanding. They really listened to what I was looking for and took the time to ask a few detailed questions to better understand my needs. The pre-sales support was focused on my wants, and not what they needed to sell. Melissa and Michael were very knowledgeable of the entire inventory. They were there with us the entire time, and yet there was no feel of that "aggressive salesman" at all. Their attention to my wife and I made the difference. Heck, Michael took the time to drive the vehicles we were thinking about (used and new models) to a section of the lot so we could see all five vehicles side by side. How many salesmen have ever offered to do that for you???? Bill (Sales Manager) also stepped up and closed the deal with his Customer skills.Once we decided to buy the SUV (GX460 Limited), Jennifer really was amazing. She must have spent two hours with my wife going over every technology feature (and Lexus has a lot). She not only explained the functions but helped set them up so they would be operable before we drove the vehicle off the showroom floor. This may not seem like much but until you experience this with Jennifer, you don't know what you are missing. Extremely customer oriented and knowledgeable of all the vehicle features (inside and out). The least favorite part of the auto buying experience for me is always the paperwork and financing. Don made that seem fast and easy. I would absolutely recommend this dealership. I feel confident that my experience was not an "exception" but rather what Kuni expects out of it's employees.

Robin_Colorado

Nov 7, 2014

I purchased my RX three years ago and occasionally take it in for service. Each and EVERY time I am thoroughly pleased. The customer service, the price and quality of the work is consistently excellent.

artcubco

Oct 21, 2014

A professional operation. This was the third new vehicle we have purchased here. Bill Kaminski is a super helpful and effective salesman. My wife and I spent a pleasant afternoon with Bill, Don, and Jennifer who explained a lot of the technical accessories. I highly recommend this dealership.

Bruce Johnson

Oct 17, 2014

Bill Kaminiski was honest and gave great service during the sales process. They brought the car I wanted to see out of the rain. They told us about our options with out the high pressure stuff.

reijgers21

Oct 13, 2014

I've bought cars from 5 different dealerships in Colorado Springs and this is the best one hands down! Zengi is the man! The service is genuine and they did not treat me like "just another sale". I literally visited the dealership at least 10 times over 3 months and they never once pressured me, got frustrated, or treated me like I was wasting their time. I can be a handful as a buyer and they showed great patience with me. They sincerely cared about me and making sure I got the right car. I look forward to my wife's lease to end in 2016 so we can return.

UAWolf1990

Oct 6, 2014

I've had exceptional service and performance from Kuni Lexus. Definitely recommend them not only for new car sales but also after-sale care. Every service has been quick, easy, and high quality.

Linda F

Sep 20, 2014

That was my experience with my recent purchase at Kuni Lexus.Ask for Mike Young and Matt Weber. They are true professionals and will work with you (no matter how long it takes) to find you the perfect vehicle.That's what they did for me!!!

betsygirl1

Aug 16, 2014

I leased a vehicle at Kuni Lexus today. I have previously leased one other car and purchased 3 more. Every time I enter Kuni Lexus it is a great experience. The service is great from every employee and their follow-up is excellent. Thank you all for giving me a wonderful experience.

MrsBeans

Jul 30, 2014

We strongly recommend Kuni Lexus of Colorado Springs. The integrity of this dealership is outstanding and the customer care they show is exemplary.Our salesman, Michael Young, was extremely knowledgeable, helpful and very personable with excellent people skills. We worked with both Michael and the General Manger, Ed Baur, who we go way back with -- this is our 4th Lexus from the Kuni family of dealerships. Ed Baur was able to locate the exact vehicle with the color and options we were searching for in his vast network of resources. The car was in another state and he was able to secure it for us. The entire transaction went extremely smoothly and was very enjoyable. The new car is fantastic!Thanks so much --Fred & Rita Ramos

JWinterhalter

Jul 27, 2014

We have been taking our Lexus that we had purchased elsewhere here for service for about 3 years. We already loved the very friendly staff and wonderful care we've had with the service department, so when we went in to purchase another Lexus we were again given nothing short of a pleasing, stress free experience to work with them. Tom Smith, and Bill Moore made us feel like what we needed mattered to them and they did their very best to give that to us. By far the best car buying experience we've ever had. We definitely highly recommend this dealership and will always come back here as long as we live in Colorado.

Jon Casbon

Jul 22, 2014

I was treated professionally every step of the way and feel that I got a good deal. Michael & Zengi were very helpful and answered all my questions. My only gripe is a minor one and not reflected in the overall rating...I thought there was too much effort expended trying to sell me expensive (i.e., overpriced) dealer add-ons such as extended warranty, interior/exterior protection, Lo-Jack, etc. after I had agreed on a purchase price. That said, it was not a hard sell, and when I politely declined, no more was said. I'm very happy with my experience at Kuni Lexus and highly recommend to anyone in the market.

Habe

Jul 13, 2014

Have purchased 6 Lexus vehicles from this dealership over the past 8 years.They make you feel like family. Prices, trades and personal courtesy makes buying a car a real pleasure.

nattim1987

Jul 12, 2014

This is the first time we have bought a new car.myself and my husband were very nervous that we were gonna get stuck with unnecessary fee and charges. To our surprise Kuni Lexus was a very transparent dealership and very honest. We appreciate that greatly. Michael,Zengi,and Don were great. Thanks again for all your help we love our new car!

Maureen5757

May 27, 2014

Dear Ed,Yesterday, I received excellent customer service form Tess and Eric. This was my first experience at Kuni in Colorado Springs, and it won't be the last time. I wanted you to know that I appreciate excellence and will continue to be a customer at Kuni Lexus, Colorado Springs. Both of these Service people provided expedient help that was beyond my expectations.

Bessee

May 14, 2014

Bill Kaminski is the best salesperson we have ever purchased a car from. Answering all of our questions, introducing us to anyone we would need to know or work with. After the sale I can just pop in and ask questions, or call Patrick, leave a message and he has never failed to call back and take the time to answer one of my many questions.Bill did a fabulous job of follow up phone call after the sale. We will return to Kuni and drive Lexus cars from now on.Terry and Juce Jenson, CS, CO

budrow

May 12, 2014

I worked with Bill Kaminsky when I leased my Lexus three years ago. I found his knowledge, experience and professionalism were very good. I went to meet with Bill recently regarding my options at the end of the lease, and both Bill and Ed Baur were again extremely knowledgeable and helpful. I ended up leasing another Lexus and felt I was treated fairly on the price and terms of my new lease. I strongly recommend Bill and Ed to talk about your next car options. Bud Rainsberger

bob38as

May 12, 2014

I chose Lexus due to style, reliability, and price, recently purchasing my third vehicle in eight years. The staff of Kuni Lexus of Colorado Springs have always been courteous, professional, and dedicated to ensuring complete buyer satisfaction during those eight years. Sales consultant, Bill Kaminski, listens and understands my needs and desires in a new quality vehicle and meets them each and every time. Kim Zacharias, General Sales Manager, made my recent 2014 purchase the quickest and most efficient of any vehicle purchase I have ever made.

Lexusmuliplebuyer

May 11, 2014

The Kuni Lexus Dealership in Colorado Springs is excellent. The Sales staff including Kimberley Zacharias and Bill Kaminski are unbelievable and are very knowledgeable with a vast amount of experience. The Dealership is superior and I all enjoy my purchase and services visits.

cmbs16

Jul 30, 2013

After buying a car from Kuni Lexus, I took it to my mechanic and he found some major problems with it. I talked to Bill Moore after going through countless people and he got the ball rolling for me on getting my car fixed through my own mechanic. I really liked how he handled my situation and now I have a safe reliable car that was covered through the warranty they gave me when I bought the car. I would recommend him and Kuni Lexus to anyone who needs help with their car.

TriFlyCOS

Apr 23, 2013

Superior Class from start to finish-I've had my Lexus 400h going on 4 years and bought it used from Kuni Lexus. Going to Kuni Lexus for purchase and service is like nothing I've experienced in buying and getting my vehicle serviced anywhere in the past. My expectations have been raised to a new level and appreciate our local dealership so much! Thank you for taking me to car heaven!!!

Bunny6779

Mar 13, 2013

Was there to buy lexus Es 350. Rick walked me through the different vehicles, that makes me more comfortable to get an idea what am going to buy and also absolutely pressure free before I made a decision. Would recommend to this dealer to my friends and family.

tass

Sep 1, 2012

This is our third new Lexus since 2009. We wanted to up-grade because of the newsafety features and ease of the GPS. We were anti-hybrid until Bill suggested we testdrive the new ES300h. WOW! Needless to say we drove it home. We are so pleased withit we are planning to upgrade our RX350 to a RX450h within the next year or so.Bill has been great to work with and has been endlessly patient with two seniors. The Service Department is superior. Because we live out of town, a CLEAN loner hasalways been made available. All of the services and personnel within the dealershipare stellar.Jerry & Sharie Binder

peter11mss

Jul 27, 2011

Working in the service industry myself I know the importance of making a good first impression in making a lasting connection with my clients. Rick demonstrated a huge willingness to go the extra mile not only the first time I met him at Kuni Lexus but each time I saw him he made it clear to me that he was there to help me make my experience of buying a new Lexus as enjoyable as possible. Not only is Rick incredible friendly and personable but he is also incredibly knowledgeable about the Lexus brand. On the rare occasions that Rick didn't know the answer to a question he was humble enough to admit it and eager to help find an answer from someone more knowledgeable. To say I thoroughly enjoyed my experience of buying a new Lexus would be a huge understatement and I would highly recommend Rick and the Kuni Lexus dealership to a friend. Sincerely,Peter Strom

jcalvin

Jul 21, 2011

What a great experience!.Rick was very helpful both before and after the sale of our used 05 gx470. I couldn't ask for anything else. Everyone in the office was helpful, knowledgeable and friendly. Very professional, but a fun place to buy a car from people who enjoy what they are doing.

barkalow

Jun 13, 2011

This is my second Lexus IS, and third Lexus overall that I have purchased from this dealership.The dealership:The sales team always greets me kindly and makes me feel welcome. Very little to no pressure for sales. I love that. Having purchased many cars in my lifetime, I do not like pressure sales. That does not exist in this dealership.Regarding service, I have never had such amazing service as with this dealership. Words cannot describe how amazing they are. Don and the others in service are fantastic. Each and overy person I work with treats me well. They always treat me with respect and kindness. Because of this, I always take my vehicles to them for every recommended service interval, and listen to everything they have to say.Rick:Rick is friendly and very helpful. He worked well with me getting into my second Lexus IS. When I am ready to buy again, I will call on Rick for the third time. Thank you Rick!My Lexus IS:The quality is amazing. Prior to getting my IS, I was in a Mercedes SLK55 AMG for a few years, and I am SO glad to be back in my Lexus, going to my favorite dealer for amazing service.Thank you all!

Maegdlin

May 29, 2011

It has been a little over one week since I purchased my Lexus from Rick Dymek and I am so thrilled about the service I have received since I drove off the lot for the first time. I have been back several times for help with the navigation system and other questions on the car. Each time Rick has greeted me at the door, made sure I had coffee, and answered all of my questions with patience and kindness. He gave me his full attention and let me take as long as I needed to feel comfortable that all of my questions were answered. I have already recommended Rick Dymek and Kuni Lexus to many friends and I will continue to do so. Keep up the good work!!

sandra.sutton

May 3, 2011

From the moment I walked in the door of the service department, I felt like a valued customer. The service representative, Tess Ausec, welcomed me immediately,and I did not have to sit and wait at all. She took care of my input, walked me to the waiting loaner car (door open and ready for me - Wow!) and kindly showed me how to use the keyless ignition. Tess kept me informed throughout the entire time my Lexus was in the service dept. and checked me out with a smile and pleasant demeanor.I really appreciated the loaner car, as I do not own another vehicle and work full-time. I'll be back in future for all oil changes and service, although previously I had avoided the dealership due to warnings from friends and relatives that the cost is prohibitive.I would recommend Kuni Lexus to everyone!Thank you for a pleasant experience. I will be back.

Jerry Curry

Apr 21, 2011

Mark spoke with me on the phone prior to my visit to the Kuni Lexis dealership. He had answered my questions quickly with out the usual"car dealer' messing around. I have never driven over 10 miles to purchace an automobile prior to last week. i was greeted at the dealership and within ,including the test drive we were done and i was on my way back home. I will remember my experience and be sure to tell my friends and clients about the superior service from Mark Fales and the staff at Kuni Lexis of Colorado SpringsJerry Curry

rjeidal

Apr 13, 2011

We recently purchased a 2010 ES350 from Kuni Lexus in Colorado Springs, Our sales contact was MARK FALES. Thsi gentleman is FANTASTIC! No pressure, and makes you comfortable with theexoerience. Mark worked with us for a week on coming to an agreement that worked for us. We would recommend Mark and Kuni Lexus to ANYONE. Just because the name "Lexus" is involved, should not keep you away from at least contacting them, we found out that it paid off!!! Mark Fales is great.

Curt Rhoades

Mar 20, 2011

I have purchased two new vehicles from Tom Smith within the last year. In both cases Tom did every thing he could to make the process as easy as possible while being supportive along the way. If I have any question about either vehicle I will not hesitate to contact Tom to help faciliate the process. I will also refer Tom to friends that are interested in acquiring a quality vehicle. I know that he will honor that trust by providing my friends a great experience.

kristilv

Mar 5, 2011

It took me over a year to make the final decision to buy a Lexus RX. It was an investment and I wanted THE right vehicle. Thank goodness Tom was my salesperson! He was patient and understanding, took me on many test drives, explained all the nuances of the RX. His professionalism and friendless continues to impress me. Each time I take my RX back for service, he spends an extra minute to talk and catch up. I referred family members who enjoyed the experience and ended up buying from him too. Excellent! Keep up the good work Tom!

brmitchell

Mar 3, 2011

We've had several positive experiences with sales and service and Kuni Lexus. Tom Smith takes the total-service experience to the highest level we've seen. He is totally committed to the customer's satisfaction and does a great job of keeping in touch after the sale. He has terrific empathy for customer's time and other considerations; this is rare in the automobile business in our opinion. He does what he says he'll do...without exception. We enjoy working with him and look forward to our next opportunity to do so.sincerely,Bruce and Janice MitchellColorado Springs, CO

jgates14

Mar 3, 2011

After having a car accident that totaled my car, I was debating between a Lexus and Infiniti. Mark was there to answer all questions and assist us in our decision. The car we wanted was not on their lot, so Mark went to work finding us a car at another location. After being told it would probably be weeks before we would get our car, Mark got his manager involved and we had our car by the end of the week. Mark went above and beyound to assist us in obtaining our car as quickly as possible. He is an awsome salesman and I would recommend him to anyone.

Marshayostlawson

Mar 1, 2011

We have bought 3 cars from Rick. He has always been professional, thoughtful and treatd us well. I cannot imagine buying a car from anyone else. I have his cell phone number programed in my car. I can call Rick anytime. we always refer our friends to Rick. Marsha Yost-Lawson

macpac

Feb 28, 2011

A few months ago we decided to start looking for a different vehicle. We decided that Motor City might be a good place to look. We thought we would be able to see several makes of vehicles all in one day as we live 2 1/2 hours from Colorado Springs. While visiting Kuni Lexus we were introduced to Mark Fales. We must say that we were very impressed with Mark. He was able to quickly answer our questions about what Kuni Lexus had to offer us and he had a mannerism that made us feel very comfortable. After looking at all the vehicles in Motor City we were interested in, we decided that Mark had answered our questions and met our needs with the RX350 at Kuni. We purchased our RX350 late that day and Mark bent over backwards to make sure we had our vehicle by that evening. We are extremely happy with our purchase and we are extremely happy with Mark. We have been in touch with Mark since our purchase and everything he promised us he has followed through with. Mark is definitely a huge asset to Kuni Lexus! He has a great personality and most important he has gained our trust. We will recommend Mark and Kuni Lexus to all our friends.

spat1943

Feb 28, 2011

We bought our first Lexus in May ,2010. We were very happy with the sales professionals but very unhappy with your finance personnel. that was corrected immediately and we bought our second Lexus in Dec 2010. Rick is a joy to work with and a great help for any information that we may need. I have recommended your dealership and Rick many times and will continue to do so.Mike and Sherri

glen limmer

Feb 28, 2011

Classiest dealership I've ever dealt with since I started buying cars in 1966. The professional protocol used by this dealership at any/all staff levels is above and beyond....they set the bar! My wife and I have bought 5 Lexus vehicles in the last 6 years and all of them from the same two sales reps. Rick and Tom are two of the most professional people we've ever dealt with, every visit, every time. No request or question is met with anything other than an opportunity to serve. They've become "family". Glen Limmer

abcthompson

Feb 28, 2011

Have leased or bought maybe four or five cars, all with Rick Dymek. He is professional and great on any follow-up. Often times just calls to say hello. The service is one of the real reasons we keep coming back. You set up a scheduled appointment and it is never wrong, nor does it run over.

HebrewHammer

Feb 28, 2011

My Family has purchased two vehicles from Rick Dymek at Kuni Lexus. Our first visit we came in about 45 minutes before closing. We had found that Kuni had the make, model, and trim line of the vehicle that my Mother had been searching for, for quite some time. So we rushed on down. We were greeted by Rick and by closing we worked out a deal! Rick was incredible at taking all our needs and wants into consideration. He was a pleasure to work with. And BOOM! We had the SUV of my Mother's dreams. She cried she was so happy, and Rick had a lot to do with that!

joe2emma

Feb 25, 2011

Rick provided great assistance with our purchase of a RX 350 for my wife. I can say that he is the first I would trust in purchasing a vehicle. He is always helpful, courteous and willing to go the extra for the customer. Rick truly represents the Lexus brand and it is reflected in the enthusiastic way he interacts with his customers giving them confidence that he can be trusted.

nanalbin

Feb 25, 2011

After having dealt with many dealerships and sales people over the last 30 years I was extremely suprised when my husband and I finally arrived at Kuni Lexus in 2008.We met with Rick Dymek and were extremely suprised at the gracious way we were treated. He is one of the nicest people, and well informed salespeople we have ever had the experience of dealing with. When Kuni/Lexus says they treat their customers as guests they really mean it. I am in my second Lexus and my husband is in his first and these are probably not our last. We consider Rick and the whole staff at Kuni/Lexus our friends, especially Rick. We wouldn't hesitate to recommend Rick to anyone of our freinds, and have already done so.

Lmyoo1

Feb 22, 2011

All employees have been extremely friendly, courteous, and helpful. Tom Smith, our salesperson, took his time showing my wife her brand new car and explaining all the details. For months we worked with Tom finding the right car for my wife. My wife loves her new car.

Danko

Feb 22, 2011

For years we had talked about owning a Lexus but always hesitated because we live in the mountains of Colorado, about a 4 hour drive from the closest dealer, and have been concerned about the logistics of service should we have a problem. This year we decided to stop talking and check things out. We contacted Kuni Lexus of Colorado Springs and were introduced to Mark Fales. We found Mark to be not only extremely knowledgable about every aspect of the Lexus RX350; but most important to us, eager to help us find the right fit for us. Realize that most of this was via phone and email - if Mark was not going to be available, he made sure that there would always be someone available to help us. When we found our vehicle, it was in another state and had to be delivered to Kuni. We made the trip to Colorado Springs but due to trucking problems, the RX350 didn't arrive on time and we couldn't sitck around. Mark and the staff took care of us - they gave us a loaner RX350 so we could get home and then delivered our RX350, complete with the bow on top. Mark has since phoned and emailed us just to be sure that all is well with our vehicle. Over the years we have purchased a lot of cars from a lot of different dealers, and this was by far our best purchasing experience. We would highly recommend Kuni Lexus of Colorado Springs and especially Mark Fales to anyone thinking of a new vehicle. In fact, we have already made that reecommendation to a few friends.Marty & Darlene Danko

luesse.karl

Feb 22, 2011

Tom Smith is one of the best salesmen I've ever worked with. He knows his products and knows how to listen to customers' needs and desires. He is extremely helpful with all issues that might come up - truly customer oriented. I've purchased a lot of cars (over 40) over the years and Tom is one of the BEST! I highly recommend Tom Smith and Kuni Lexus for First Class service and products.

giznig

Feb 22, 2011

Mark was very helpful and friendly even though I was not buying a Lexus. I found the perfect Toyota Highlander that my wife wanted and Mark and the Kuni Lexus staff made it an enjoyable experience. I would definitely look at doing business with Mark and Kuni Lexus in the future. Highly recommened dealer!!!

praisehymn

Feb 21, 2011

My husband and I have always dealt with Tom Smith. He has gone over and above what we had expected from Kuni Lexus. I lease a new RX 350 and my husband owns his Lexus. Tom always anticipates our needs and meets them in record time. Our experience with new cars and used cars has been excellent and pain free! Thank you, Tom Smith and Kuni Lexus.

CharliePugh

Feb 21, 2011

I like the manufacturer of the vehicle and have been impressed with the Lexus for sometime. I have dealt with other dealerships in the Springs ares for some 30 years, from Subaru to Cadillac and found a home at the Kuni Lexus dealership. The Company is all Professional, nicely laid out, has friendly people and gives one the feeling they belong. My experience with Rick Dymek and the management staff was relaxed, friendly, and in fact a pleasure even though it was my money that was being negotiated. All dealings were relaxed and personable through delivery and have stayed that way to the present day. Rick's graciousness and continued followup to insure that his guests get the best of the best. I can state from experience that my experience with Kuni Lexus and Rick have and remain much more effective than any other dealership in the area has to offer. I have bought two Lexus' from Rick and would go back to Lexus and Rick in a heart beat as I know the approach there is one of relaxed professionalism, and that's unique in todays world.

davidj26

Feb 21, 2011

Tom is the MAN down at CS Lexus! I have purchase 4 New and 1 Certified from him and every time it has been perfected! WHY because Tom is very knowledge, friendly and knows how to get the deal done WITHOUT being pushy! Tom start looking for my LS 600HL. Thanks again!

greg.andersoN

Feb 20, 2011

We have purchase 3 new Lexus cars and SUV from Tom Smith and 4 from this dealership. We appreciate Tom's easy approach, as well as in-depth knowledge of the product. With Tom and Kuni you are treated fairly and honetly through out the process. He is a pleasure too work with and we would highly recommend that if you are interested in a Lexus that you speak with Tom. The support deparment is top notch as well. They fix any issues or concerns the first time.

Habe

Feb 19, 2011

Tom Smith is a perfect gentlemen who tries very hard to go the extra mile for his customers. We have purchased 3 Lexus vehicles from Tom in the past 3 years and plan on additional purchases from Tom in the future. His service and his deals are quite good.

HalW

Feb 18, 2011

Mark is very knowledgeable about Lexus automobiles and very easy to work with. I felt I knew everything about the GX when we finished. The GX is everything I hoped for and more. My experience was the best buying experience I have had. I strongly recommend Mark and Kuni Lexus of Colorado Springs.

FHOTOBOB

Feb 17, 2011

Great, salesman,great managers, love my new ls460l, best car I have ever own, and I have owned 12 cars and suv in the last ten years, 7 of them has been Lexus, 2 mersades and 2 toyota love your.cars. Bill has sold me 10 cars in 6 years. Would not go anywhere else.