Used Cars for Sale at Land Rover Northfield in Northfield, IL

JohnP

Oct 29, 2015

I was in for service and was walking thru the showroom last week and ran into Joe Perkins. I have been buying cars from Joe either at one Fields dealer or another for the past 15 years. Joe recognized me right away and we caught up. I didn't even know he was at BMW for awhile. I'm so happy to have run into him and glad he's back at Land Rover. Even though not in the market right now, when I'am I will see Joe, and send him everyone I know that's in the market. The Fields Group is above and beyond the best in the industry. And they have great people that work for them and it shows with the longevity of employees. From Joe Perkins to Rocky Ellis and all the service staff keep doing what you do!

Frank A.

Oct 27, 2015

I have been buying cars for 15 years from Joe Perkins and the Fields Autogroup. I was pleasantly surprised when I ran into him at Land Rover when I was getting my car serviced. Even though I'm not in the market now, knowing he is there, (I think he was at BMW) is a comfortable feeling. I would without a doubt recommend anyone to see him if they are considering purchasing a vehicle. Genuine is one word that sums it up for Joe and the whole Fields Group!

dawoval

Oct 27, 2015

I am happy to report that I had an excellent experience at Land Rover Northfield. I am very pleased with there services and I will continue to heartily recommend your dealership to anyone looking to purchase a new vehicle or getting a service done. Sam Badro was amazing and very helpful in showing me vehicle options and explaining lease/purchase arrangements. Sam was courteous, friendly and patient with me throughout the negotiations. Im confident that you agree with me that he is a valuable asset for your dealerships reputation and success!Sincerely,Valliy Dawood

Mark R

Oct 26, 2015

Got my new car there last month and just got the running boards installed. These guys did a great job and I really like their staff. Service manager Chris goes way above and beyond. He is the best!

franco

Oct 26, 2015

I have purchased 8 autos over the past ten years from Fields and my salesman has always been Jay Gerdes. He has always gone the extra mile to get me the best price and the best service. You can't go wrong if you buy from Fields and have Jay as your salesman. The buying experience is always painless and peasant .

franco

Oct 24, 2015

I have purchased eight new and used autos from Fields over the past 12 years and have always had Jay Gerdes assist me during the purchasing process. He has always stepped up to make purchasing an auto a very easy and even an enjoyable buying experience. You won't go wrong if you buy an auto From Fields Land Rover and get Jay to help you through the process.

Beth

Oct 23, 2015

I just purchased a car from Fields Land Rover in Northfield. Everyone I dealt with there was professional, kind and a pleasure to work with. I will absolutely return here for any future auto purchases. Special thanks to Jay Gerdes and Rocky , they were awesome and actually made buying a car a pleasant experience! Thank you Fields, you have a customer for life.

DG

Oct 22, 2015

We recently purchased our 7th car from Jay Gerdes and the Fields Auto Group, as always we were treated like family. Land Rover Northfield has it all, beautiful showroom, great service, free car washes 6 days a week and even Homers ice cream. If you are shopping for a new or pre-owned car , visit Jay at Land Rover Northfield.

Alksander

Oct 21, 2015

I leased a beautiful auto 2 weeks ago. Mr. Sam Badro and his manager were an amazing sales team. Everything was explained and they gave me the auto to take home to test drive for the whole day. I have dealt with Mr. Sam Badro for years and this is the third auto that I got through him now and he always delivers good customer service.

Jeff Sheridan

Oct 20, 2015

Recently bought A 2006 BMW 325XI at Fields Land Rover- Jay Gerdes was my salesman. The whole process was a breeze. Jay explained over the phone how I could go on line and apply for financing before I came in and test drove the car. When I came in to see the car, the dealership was Immaculate and my soon to be car outside was so beautiful. Jay had it detailed and ready to go. The car drove wonderfully and I wanted it. Jay had already found me an unbelievable finance rate and we finished the deal in no time. The next time I'm ready to buy another car I'm going right back to Jay Gerdes and the Fields Auto group. Thx Jeff Sheridan

QLe

Oct 20, 2015

Just bought a certified Land Rover and I could not be happier. Jay the used car manager was warm and friendly and followed up on every detail. Sam my salesperson was very helpful too. I looked at a few different cars but am very glad I decided on a dealer who take care of their customers like family. Thanks guys, I will be back.

Dan

Oct 20, 2015

I recently purchased a used RX450h and Sam was great. Everyone was friendly and even remembered my name when I came in after the weekend. I was disappointed that one of the taillights was out (safety issue) and despite requesting that it be repaired they did not do it. The facilities are nice for a luxury dealer.

Rich F

Oct 18, 2015

I have purchased numerous vehicles from this dealership, and they are hands down the best in the business. Their customer service is perfect, and they go out of their way to make you happy. The service department is quick, but most importantly...they do the job right without shortcuts. If you are looking for sales...all you have to do is ask for Brian Black. Overall, the whole dealership is hands down awesome.

Alan D

Oct 17, 2015

I have purchased many cars from Fields and have never been disappointed. I have been in my new Land Rover for 2 weeks and i must say this was my best Fields experience ever thanks to my sales consultant, Michael Broccolino. Prior to the purchase and after the purchase Michael has made himself available to me 24/7 via phone, email and text. He is the nicest and most responsive car guy i have dealt with in 32 years.

Danielle C.

Oct 9, 2015

I have been servicing my Range Rover here for several years. The level of service is always top notch from the initial phone call in scheduling service to the final pick up of my car. You are always greeted and treated professionally and they get you on your way quickly. I also appreciate the open lines of communication about repairs. I highly recommend Land Rover of Northfield for service!

Discovery

Sep 14, 2015

I worked with Michael Broccolino. I was looking for a specific Land Rover Discovery which are in very high demand. Michael spent a lot of time looking all over the country to try and find me this vehicle. It took two days and a few phone calls but he found just what I was looking for. He made sure I was very pleased with my vehicle by following up and checking on its performance. I would definitely recommend Michael and Land Rover Northfield.

Smartbuying101

Aug 2, 2015

Disclaimer, I know we all want to eat at the end of the deal, meaning the Bank, dealership, and the sales guy get their money, and I walk out not over my budget when paying my monthly note.Pros- Right away, everything was just about perfect. Very friendly and professional environment, my sales guy for the day pretty much catered to my needs. Basically, all the main motions you go thru were covered ie: greeting, the test drive all prepared, water offers, etc. I will also add that he wasn't the pressure type either, he even offered me to take the car to a local shop to have it checked out again before purchasing.Cons: First low ball offer was 1,500 for a 06 Toyota Avalon. I knew it would be a low offer the first time, but $1500?, 170k miles is high, but not that high to resale. I was also told about the recondition costs,? really? My car was/is not trash, I wouldn't even think to trade in a car if I honestly knew that my car was even worth that. Such an insult though. From that point I got caught up in the money game and off my focus to really go for that fair deal. I even had all my maintenance history. The appraisal was a joke too, might I add, because nobody never truly appraised it. I just gave my keys to my sales guy and that was it. The "eye" test is real annoying. I know its about the most money they want to make, its never about the real deal. While waiting for the loan approval, I was told the "lenders system" was down. I waited an extra half-hour to give system "fix time" then I left. Of course I got the "we will follow up" because they didn't know how long the system was going to be down. The follow up never happened, so I had to call 2 days later and then I was told that I couldn't get approved. Basically, the loan was too low for them to make money off of me, and what was so sad, if it came down to it, I had a few grand to pretty much put down, but once the integrity of the negotiating left, I had no interest of spending my money there. I don't or didn't come in feeling entitled, I just wanted to beat the myths of bad dealerships. Now, they are not bad like avoid, but for that day, it was bad. Two days later and I still feel it, so I had to write my review.

tomfeddor

Jul 8, 2015

I just purchased my 2nd RR from Fields Landrover in Northfield IL. I have been patronizing Fields for over 10 years and I can say without hesitation that all of my experiences with them have been fantastic. I purchased my 1st Range Rover from them 9 years ago, the vehicle was flawless for almost 10 years, it just required basic maintenance. When it was time for a new truck I headed right back to Fields. I just traded my 1st car in and purchased a new one from Fields because frankly they're the best! They went above and beyond to make sure that I was satisfied, specifically Joe Fuentes, Ralph & Rocky Elli all worked together to make the trade-in and buying process as easy as possible! Any issues that came up were very quickly resolved and I honestly believe that Fields Landrover cared about me and my business. Buying a new car is nerve wrecking enough but with the Fields staff you can rest assured that you will get a great deal and be treated fairly with the utmost honestly and integrity. To sum it up I highly recommend this dealership to anyone looking to purchase a new or used vehicle. You will not be disappointed by The Fields Group! Thanks guys, you're the best! Tom & Christian, Chicago IL.

Car23

Jan 13, 2015

Called ahead to set up a day and time to test drive a specific new range rover sport to make sure they had model I was looking for. When I got there the sales guy was told by the manager told him they only had the one car in the showroom and unless I was ready to sit down and make a purchase that day he wasn't going to get it out for a test drive. Said the demand was too high. Who buys a car without driving it first? Don't waste my time telling me to come out if you are not prepared to show me the car. What a lack of respect. Manager never got his xxx up from the chair to even talk to me. Went to Orloff in Chicago and purchased the car the next day after being treated like a valued customer and given some respect. Would not recommend the dealer to anyone with so many other options available.

Dave P

Dec 10, 2014

They provide a pleasant buying experience and make sure you are totally satisfied. They are very responsive to your questions and go out of their way to accommodate you during and after the sale which is most important to me.

lor227

Oct 17, 2014

Ed, the manager and Holden the salesman were very professional and awesome! They helped me pick out the car of my dreams!Thanks Guys!Lori

Hawks_Fan

Jun 27, 2014

Everyone at Land Rover Winnetka is fantastic. I have purchased 3 different cars over the years from Ralph and the team. They are easy to do business with and extremely professional whether it is buying a car or getting the cars serviced. I have recommended several friends to Ralph and plan to purchase a new Range Rover in the next couple of years from them as well.

audis608

May 18, 2014

I have purchased many cars new and used over the years. This was one of the best buying experiences I have had. Ralph and Ed were very professional, handled all my questions. The car I purchased only had one key and Ralph made the effort to follow up with the previous owner, found the key and mailed it to me. I would recommend this dealership and especially Ralph and Ed to anyone.

Radek623

Apr 30, 2014

I was looking to purchase a specific vehicle, I spoke with Andrew at Land Rover Winnetka and he found my perfect vehicle, took me through every detail of the vehicle and sat with me to make sure I was happy. The service Andrew brought to the table was phenomenal! No pressure, very direct and friendly, he even took time to talk to me about his project vehicle a 70s era Defender, if you are in the market, definitely go see Andrew, and ask him about the defender, too!

Jfox7310

Dec 5, 2013

Jim is a great rep for Fields. He makes buying a car easy and fun.jim explains each detail of the purchase well and you leave with a thorough understanding of your new car. Brian makes service a breeze.

Jjw7786

Dec 5, 2013

Always on top of things and treat you with a special touch! The servicing is the best in the business! I call and make an appointment, go in and they get it done for me on time! Always offer another car if I need one.

jpbout

Dec 5, 2013

Joe and his team go the extra mile to assure the customer is satisfied-amazing team effort. We were leaving for a family vacation and we dropped our LR3 off to be checked before we hit the road and unexpectedly it was determined the brakes needed work. Given we watied so long, we were in a time crunch but Joe accomodated and go it done pronto.

jkoszuta56

Dec 2, 2013

I had arrived late on a Friday night to see 2 vehicles that I saw on their website and the Salesman, Ralph,was good enough to stay and take the time to show me the vehicles and take a test ride when he actuallycould have said, "Sorry the dealership is closed." But he did NOT do that and I spent 2 hours there and ended up purchasing the Range Rover from him. When I picked the vehicle up and traded my vehicle in,the process and the people at Land Rover Winnetka could not have been nicer! I had been to a different dealer prior to this to test drive a Range Rover and was not treated anywhere near as well as I was at Winnetka with Ralph. I highly recommend you visit Land Rover Winnetka and see Ralph!!

Woody8375

Nov 27, 2013

I have been coming to Land Rover Winnetka for the past 4 years to have my Range Rover Sports serviced there. In all of my visits, I have always been impressed with the professionalism, the friendliness, and service I have received. Josh and Brian are excellent and were a major reason why I bought my last car from them. I know that the work will be done right, done on time, and I will be kept apprised of the status of any work done. I'd give the whole place an A+.

csaperstein

Nov 24, 2013

Jim is incredibly friendly and always provides excellent service. Jim is very responsive to all my questions and always takes the time to make sure that I am satisfied with my visit. I would recommend that anyone considering purchasing a vehicle to ask for Jim by name and you won't be dissappointed.

dianefalanga49

Nov 22, 2013

Joshua in service at Land Rover Winnetka is always extremely helpful and positive. He has a great knowledge of the cars and great customer service.

Sandbo

Nov 21, 2013

This service center has always been first class in service,ease,great employees and courteous!I had a Range Rover some years ago and then switched to another type of car. Now, 8 years later I am back in A Range Rover and was looking forward to the "treatment" I would get when coming in for service. Each person you have contact with is professional and helpful. No question I ask about the car (and I have asked some simple ones ie. where do I find the mileage) do they make you feel uncomfortable -actually the opposite.Can't say enough great things - honestly!

Landcruiser011

Nov 21, 2013

We found their blue '08 Toyota Land Cruiser online and after calling to inquire about it, we set up an appointment for Wednesday. When we got there, the car was in the back up on a hoist with no tires or rims so we couldn't test drive it.That's when we met Joe the Manager. We sat down with Ballard Holdren and Joe to discuss a deal and Joe offered it us for 1,000 below list and gave us a retail order form. We insisted on giving a deposit but they wouldn't accept one. ?? Strange ?? This is where everything started to seem VERY FISHY. They told us to come back Thursday but when we got there and after test driving it, Ballard again came up with some excuse to not sell us the car that day. Apparently it needed alignment. Again we insisted that this was the car we were buying and that we wanted to put a deposit down, but AGAIN Ballard insists that it wasn't necessary and promised the car was MINE and to come back tomorrow. So Friday we again pack the kids and go to the dealership. This is when we met Ed to finish the deal. He was SO EXTREMELY RUDE and behaved less like a car salesman and more like an UNEDUCATED BULLY. He was so unprofessional and DISRESPECTFUL. We walked out of there in disbelief. These types of characters shouldn't be working in customer service.

crcme

Nov 21, 2013

I cannot say enough wonderful things about Brian Black and the service team at Land Rover Winnetka. I have been driving a Range Rover for over 10 years, and one of the main reasons I continue to buy Range Rovers is because of the incredible service I recieve at this location. Land Rover Winnetka goes above and beyond necessary customer service. They treat everyone that walks in there, including my 4 children, with respect and kindness. They are always available to answer any questions I have for them and are also very prompt in their service turnaround.

kholz

Nov 21, 2013

Brian Black is polite, professional and goes the extra mile in servicing our cars. We own a LR3 and a LR4.He is the reason we are at Winnetka Land Rover.

Loaf23

Nov 11, 2013

I have been working with Brian and the Land Rover Winnetka team for over 15 years. Their customer service is top notch. I would highly recommend them to any current or future Land Rover owner. Thanks.

xolinlevh1

Jan 4, 2013

Went in looking to price trading in a Benz E550 for a Range, got a cursory hello when i walked in from a passing employee but no one asked if i needed help, if i needed to talk to anyone. Spent about 10 min walking around and looking at various new and used models, taking photos, reading window sticker sand comparing prices and options of what was there. Still no service! If your a younger (20s) buyer, they dont think your serious, or worth their time apparently!

roverdriver

Dec 21, 2012

I brought my Rover into this dealership to be serviced and they took over a month and a half to contact me; I don't know any service department that takes this long to report back to their customers. In addition, I had a wedding gift in the backseat that was ripped open. I called and voiced this to the manager and he said he was sorry which I appreciated but still it was a very very disappointing experience all around, with the exception of the manager who I thought was very nice.

Woodlands

Feb 28, 2012

I found the personnel here to be very smug. They kept telling me that they were so great and their customer service was so fantastic and how everyone loves them. It was all too much. I also didn't find them very accommodating to what I needed in terms of timing and structure. Finally, when it came to price, they gave me a number and then wouldn't budge. I went to another dealer and got the same car for a slightly better price. It was, however, more inconvenient for me. They threatened that if I bought the car at another dealer then they couldn't offer me the same level of service as those who purchased directly from them. Of course, Field's has every right to sell cars at whatever price they want, but as a customer I wouldn't expect to get the sharpest pricing here. Not the best pricing and lots of attitude. Really the opposite of the family atmosphere described in the other posts.

Micah616

Feb 4, 2012

I had a great experience with the people at Land Rover Winnetka. I recently was in the market for a certified Range Rover Sport. I identified several on the North Shore that fit my initial criteria. I reached out to Land Rover Winnetka and spoke with Ballard (a salesperson) and not only did he tell me about the car I asked about, but let me know about a car that they had just received (which was the vehicle I ultimately purchased). I left for a family vacation for a week and upon my return called Ballard. He remembered our previous conversations and invited me to test drive the car. I came in and bought the Sport that day. My objective was a hassle free, fair and quick negotiation. In this, Land Rover Winnetka excelled. Everyone from the manager to the finance department to the people I was introduced to in service were terrific. I would not hesitate to buy from this dealership again.

connie fryman

Jul 28, 2011

My husband was looking for a clean, low mile, used 6 series BMW coupe and wefound one on the internet at Land Rover Winnetka. Ballard took our call and was a joy to work with. He answered all my husbands questions, sent us pictures, took my brother for a test ride (He lives in Chicago, we live in PA). Took a minimum deposit,picked my husband up at the airport on his day off and drove him to the dealership and waited with my husband until the sale was completed. He then filled the car up with gas as my husband was driving back to PA. He called the next day to see if my husband liked the car and if there were any problems. My husband told him there was no manual for the car and the front floor mats were generic and not factory BMW. Ballard said he would take care of this.Within a week we had a new manual and a complete set of BMW floormats. We have purchased several cars, boats, and motorcycles over the years but havenever had a salesman or dealership treat us with this much TLC. We will considerLand Rover Winnetka first the next time we need to purchase a car.Thanks again Ballard!!

Wendy Gonzalez

Mar 4, 2011

We are very pleased with our experience ! Even though we are in a different state everything went smoothly . We wanted a small town experience and thats what we got !! We would highly recommend Land Rover Winnetka to anyone we know. Ralph was pleasant and very east to deal with.. Sergio and Wendy Gonzalez

marlamax

Dec 25, 2010

Friendly service, very accommodating. I love the mom and pop atmosphere, everyone treats you like family. I like that they perform a complimentary vehicle inspection on every visit. We were going on a trip and went in for an oil change and tire rotation. They found we had a coolant leak and addressed it promptly.

nstiglich

Oct 22, 2009

Land Rover Winnetka is one of those places which just feels like home. There is no "high pressure sales" or "boiler room mentality" when you enter this fine establishment. From the word go, it is all about Customer Service the minute you step in to the second you leave. The staff is fun, friendly and engaging. When we purchased our 2005 Range Rover, we brought our two kids in (Nicholas is 4 and Muriel is 2)and the staff was friendly, having fun, and genuinely sensitive to the needs of our family. Jim placed the car seats into our Range Rover and took them out of our LR3. Ed and Andrew were wonderful with the kids and it just was an outstanding experience! In addition to loving the Land Rover brand, you buy from people. It is people at this dealership which makes it such a great experience. The Fields Group has a "gem" in this dealership, they have great employees which make it happen, day in and day out.