Used Cars for Sale at Landmark Honda in Alexandria, VA

Honda

Nov 25, 2016

Great service great customer agent, friendly and fast processing. Very convenient and fast process. Today was very crowded but we were taken care asap. Would recommand this dealership to my friends

Subbu

Nov 20, 2016

We came here and got good deal and we are happy to buy the car.Sales person Minhaj adeel is so nice and he helped us lot!

honda123

Nov 19, 2016

It was a pleasant experience to purchase a vehicle on a very first visit. Mr. Sanjay Bhanot made the whole process streamlined and easy. I was able to drive off in the new vehicle which a first for me. Thanx Sanjay!

Johnsons

Nov 17, 2016

Thank you for great customer service. Your team worked together to help us achieve our family's goal. We truly appreciate a great experience. It's been a long time since we have bought a car.

Sibhat Mengistu

Nov 17, 2016

This is a great service. It was very smooth fast and great. Fits umbrella in new car sales helped us to get our 2017 new Honda Accord.Thank you.

Nfdc123

Nov 15, 2016

excellent service Fitsum teessema. He helped me with all my questions and concerns. He made me very welcomed. I will always recommend landmark Honda. Thx for the service

Emily D.

Nov 15, 2016

MY PERSONAL INFORMATION WAS COMPROMISED. BEWARE. I am writing this review in hopes that it will protect others from experiencing what I experienced. If I could give a negative stars, it doesn't deserve even one star. DO NOT GIVE THEM ANY PERSONAL INFORMATION ie Credit Checks. I went in to purchase a vehicle. Not only was the customer service weak- sales pushing and uninformative, and used a fear tactic to push me to by the car by telling me that my credit score will lower if I don't purchase with him immediately- (my sales rep was Sam- horrible, more than horrible) my information was compromised the same day that I had my credit check done there. This situation has never happened to me before. Let me explain how I know 100% that it happened with Honda Landmark:I have NEVER EVER on any account ever used my entire name. EVER. That way, depending on the combination of information I give, I know where a scammer or spammer is getting my information. On the very same day that I had my credit ran with Honda- which I provided my social security number, birthdate, full name, phone numbers, places of work, home address- only an hour after I left I started noticing suspicious activity. First I started receiving phone calls from a credit card company that I don't have a card or account with, telling me that they need me to verify my information with them because my account had been compromised. They used MY FULL NAME. Wow. First time in my life that happened. Then I received notice from another credit card company based in the UK that they appreciate my interest in getting a cash advance from a credit card with them, and they need to verify my information. The application was made ON THE SAME DAY that I gave my information to Honda.Meanwhile, Sam the sales rep from Honda keeps calling me, I don't answer. Finally, I call him back and told him that my information was compromised when I gave it to him. He said, "Oh someone must have sold your information". I said yes, I am sure that is exactly what happened. Then I said that I don't appreciate how he handled my private information, and his response was, "When are you going to buy the car?".DO NOT EVER GIVE THESE PEOPLE YOUR INFORMATION. PROTECT YOURSELF. I would hate to think that someone else will have to go through this horrible and stressful situation. I did end up going to Darcars Rockville, and I worked with IJ Jemli. He was more than amazing. Please read my yelp review about my experience and check out my photo with him and my new car! Note- IJ Jemli is trustworthy, and I did not give my full name with him, just so that I can keep track on how much damage Honda's criminals are trying to do to my credit.

Rudy

Nov 14, 2016

The Team was great in every way helping me., Particularly Adeel the salesman that worked with me , getting my new honda accord/sport. This was the best expierience I ever had at a dealership. Thanks very much for the service I received. Rudolph J. Daggett

Happy Woman

Nov 13, 2016

Adeel was friendly, knowledgable and no pressure. I changed my mind about the color at the last minute, but he said "No problem, I will get the silver civic". The dealership closed, but he stayedto show me the technical/blue tooth etc., I am a single, older woman who had never bought a car alone, but Adeel walked me thru everything. I am excited about the purchase of my new Honda Civic 2016! Thanks Adeel

Robot9

Nov 13, 2016

I have nothing but praise regarding the Team that supported me at the Landmark Honda located at 5125 Duke St, Alexandria, VA 22315. The Team was assertive but not pushy. I had the pleasure of being greeted by Minhaj Adeel. This young Professional Sales & Leasing Consultant was extremely professional. It was his honesty and sense of humor that made me relaxed during the process. I highly recommend that you consider Landmark Honda at the above location for your next automobile purchase.

Alexandria buyer

Nov 12, 2016

I got a great price and service at Landmark Honda today, working with Minhaj Adeel. Customer service was excellent. It could not have gone better.

GNP

Nov 11, 2016

I spent about a week searching for my vehicle. I contacted 5 dealers in the area. Most dealers just didn't have good "people skills" and I felt they where just "feeding me lines" to get my business. However, my particular salesman in Landmark Honda actually talked to me like an adult! Throughout the sale, he was honest and open about pretty much everything that I could think of. No gimmicks, no sales pitches, or bait-and-switch. Which is nice! The manager also behaved accordingly.

Nash91

Nov 10, 2016

I must say I had the most pleasant experience as soon as I walked in. "Jay" took his time and made sure that I left with the perfect car! He worked with me and made sure I got the best deal possible! I am truly happy! Thank you Honda!

Lacy Mucklow

Nov 6, 2016

I came in to test drive a CR-Z that I saw online, and the one model was on the showroom floor. They did not hesitate to bring it out for a test drive, and Minhaj was the new car sales consultant with whom I worked. For a lesser-requested model, Minhaj knew a lot to share about the car to show all of its features during the test drive. He was also not hesitant to let us test drive an HR-V for something different to consider. Minhaj and his supervisor were open to any questions and after consideration, I walked out with the paperwork for the new CR-Z in hand. Maria Belbruno was also easy to work with to complete the financial paperwork. They had the car ready within a day with all of the terms completed, as well as newly cleaned and full of gas, ready to go.

caribe10

Oct 31, 2016

After a long dat visiting dealer after dealer, my fiance and I decided to visit Landmark Honda. Immediately we were welcome with smiles and great customer service. We were assigned to Mr. Sanjay "Jay" as our sales person. I have to say that Jay did an excellent job from beginning to end. He made my family feel welcome and comfortable at all times. Provided us with all of the information that we needed and more. We will certainly recommend friends and family to go by Landmark Honda and ask for Mr. Jay. Thank you so much for helping us get our new Pilot and for making this experience a very pleasant one!!!

sresper

Oct 31, 2016

My experience with this dealership was amazing. My mom and brother purchased there vehicles from Landmark. July 2016 I purchased my first brand new vehicle 2016 Honda Civic. I was also impressed with Anita in finance, I'm pretty sure I drove her crazy. This pass Saturday October 29th I took my daughter to look at a car there, she also left with a 2016 Honda again they provided excellent service. I ended up with the same salesman Minhaj Adeel. He took his time describing all the features and ect. Again the entire staff was awesome even Joe in finance, he took his time and researched information on recent grades which more incentive was applied to my daughter purchase.

Aki

Oct 30, 2016

Had a great experience buying my vehicle from Landmark Honda. This is my second time purchasing from Landmark, and both times it's been hassle free and amazing. I worked with Minhaj Adeel, and he was extremely helpful and very patient with me. He gave me a great deal and I will recommend everyone work with Minhaj when purchasing from Landmark Honda. Thank you Minhaj!

Nateisha Sullivan

Oct 30, 2016

I had a great experience purchasing my new Honda Accord. I originally started looking at a used cars, Rodney Turner (great guy) took extra time showing me every used car meeting my criteria. Unfortunately I couldn't make those my own. Rodney put me in great hands with Donte Durant. Donte made my experience entertaining & a pleasure. I felt both these gentlemen were honest and we're looking out for my best interest. I purchased a brand new Honda Accord I am truly happy with my purchase. Thanks, I would recommend Landmark Honda (Rodney Turner & Donte Durant) to all my family and friends!

David Guarrera

Oct 30, 2016

Great deal and Great service! Sanjay and Marcello were extremely helpful and honest. Would come back here anytime. Got a way better deal than at other places.

Maruf

Oct 30, 2016

their service was so nice and giving me awesome deal. I am very pleased with their service. Finance and other thing done properly. thank you Mr Adeel Landmark Honda

Leo R. Bowman

Oct 27, 2016

The Honda Sales Representative, Mr. Minhaj Adeel, is a patient, knowledgable, and friendly salesperson. He offered me a test drive, sought what I feel was a fair price, and found a new Honda CRV that is well suited to my needs. He knows the customer's time is important and efficiently completed every stage of the buying process.

zark24

Oct 24, 2016

The best dealer in town. Jay Bhanot helped me to get my car that I want for a very good price. He can get you the car that you want.

Lanhan MD

Oct 23, 2016

We got great deal. Minhaj Adeel is the best. If you come to Landmark Honda look for Minhaj Adeel. He will give you the best. Thanks.

Kim and Caner

Oct 21, 2016

I visited a few other dealers in the area before coming to Landmark. Jay was the first card dealer I met that was open and honest with me from the get-go. He was really knowledgeable about the car. He offered a fair price, which was the lower than anywhere else we checked out. He walked us all the way from test drive through financing and made sure we were taken care of the entire way. I felt really great about the entire experience at Landmark, when I had left other Honda dealers in the area feeling abused and taken advantage of. My husband and I were very happy with the experience and would gladly recommend Landmark in the future.

Jamieee

Oct 20, 2016

First I came to bill page Honda in fairfax and their pricing is crazy high so I want to the one in landmark. I found the one I liked here and we talk about pricing. They met me half way which was very good for my budget. Minhaj Adeel was very helpful trying

Patty Carlson

Oct 19, 2016

I bought my second car in two years from Dante Durant. I usually don't like the experience of buying a car, however he made it a very pleasant experience! He answered all of my questions and worked to get the price I wanted! He has offered to help me set up all the technical things on the car and that's a big help. I can't say enough about this young man!

New honda!!

Oct 18, 2016

I just got my new Honda Civic from a Landmark Honda and have nothing but the best things to say about my experience. Minhaj Adeel patiently answered all of my questions, explained all features and got me a great deal on the EX. This is my second lease at Landmark and definitely not my last.

KellyMc

Oct 18, 2016

I went into Landmark Honda expecting to get a civic, but after the test drive, I wasn't convinced that it was what I was looking for. My salesman, Minhaj Adeel, patiently showed me other options. (I'm very indecisive, so his patience was amazing!) He was very attentive and listened to everything I did and did not like about each vehicle. From the things I was saying, he suggested I test drive the HR-V, which was a vehicle I wasnt even considering. It ended up being exactly what I needed & more! Minhaj went above & beyond to make sure I was satisfied every step of the way. He answered every question and provided excellent customer service! I've been a proud Landmark Honda customer since I purchased my first brand new Honda Civic there in 2004. 13 years later, and I'm still a happy customer! Thank you so much, Minhaj!

Tawannarp

Oct 16, 2016

I checked out the Honda CRV online and was very interested in this vehicle. I made an appointment with Jay who met me outside as I was approaching the office. From that moment forward, he made both my husband and I feel so relaxed. I thought the car buying experience would be so long, stressful, and painful. But Jay listened to what I wanted and he did everything in his power to meet my demands.I would recommend Jay and Landmark Honda to all my friends and family who is in the market for a new vehicle.Thanks Jay...you are AWESOME!!!!

Zman2017

Oct 14, 2016

Summary says it all. I would not change anything of my experience. It was a pleasure to come in and get a new car from them.

Goat

Oct 12, 2016

My experience of purchasing new Honda EX AWD thru Jay was very pleasant and helpful, it might not be the best deal in town, but I would consider it as a good deal, additional to that I appreciate Jay's professionalism and a pleasant experience. I would recommend him for Honda purchase and give him "10" for his excellent service.

Mdm

Oct 12, 2016

The purchase of an auto is a very personal experience that can be challenging without the help of knowledgeable & caring sales staff. Jay at Landmark Honda surpasses all expectations. I'll definitely recommend that family, friends & colleagues contact him if interested in a Honda.

Anonymous

Oct 10, 2016

I always lease cars from Landmark honda! They always have excellent service and great deals on all Honda cars! I love my new Honda car!

Jmetz

Oct 10, 2016

Staff were extremely helpful and Adeel was so patient with me while I took several hours to make up my mind! I will certainly return!

Sbkelley1988

Oct 10, 2016

I really wanted the 2016 Honda Civic Touring in the Cosmic Blue, however, I was unable to find it in Richmond, Virginia. I contacted Landmark Honda and I spoke with Mr. William Tayki. Unfortunately they only had one Cosmic Blue left and it was already sold. Mr. Tayki then told me they had a black one. I hadn't seen the black one yet so my parents and I drove up to Alexandria to look at it and I instantly fell in love. Mr. Tayki told me so much about the car and what it had to offer so I knew it was the right choice. He was very kind and understanding and very knowledgeable. If you're searching for great customer service and a beautiful new car, ask for Mr. William Tayki!

Rob5515

Oct 9, 2016

Staff was friendly, knowledgeable, and professional. I was able to take the car for a test drive, apply for financing, and drive the car out of the lot within two hours. Thanks!

Tina007

Oct 7, 2016

We bought a new Civic yesterday and could not have had a better experience. Minhaj Adeel (Sales associate) and Joe Dizon (Finance manager) were extremely personable, professional and very knowledgeable. From start to finish, the entire car buying experience went so smoothly. I will definitely send friends and family to visit Landmark Honda to take advantage of the superb customer service!

hezoom786

Oct 5, 2016

Willing to treat you like a human being and not a moron, most dealerships treat you like an uneducated fool, here they respected my research and talked about my options with respect and knowledge.

apple1500

Oct 1, 2016

Today I decided to give this dealer a try and emailed Minaj Adeel. He replied within 15 minutes and able to the numbers I requested within 30 minutes. I made an appointment to come in to sign my paperwork and within an hour I was done with a new car. I was very please with his service. He was informative and determined to help. Oct 1, 2016 I walked out with a new Honda Accord :)

getthe25bucks

Oct 1, 2016

Sanjay was a great customer service rep. He went through the entire process with me, and helped me understand everything. He was especially knowledgeable about the different trim levels and models of the vehicles I was looking at.

Robert Milliken

Oct 1, 2016

Before either trading in or selling my 2010 Honda CRV, I wanted to get the defective airbag issue( as per a Honda of America letter) Upon contacting Honda of America they informed me that ALL Honda dealerships are suppose to replace the defective airbags during normal service department operating hours, which would obviously include Saturdays free of charge. Bear in mind FREE means FREE, right? And that means any Honda dealership is not making profit as a service technician is tied up unable to reap $$$ for the dealership. A Landmark Honda service writer told me they don't schedule defective airbag replacements on Saturday, when others clearly do like Brown's Honda of Arlington, which is where I went for service last Saturday 09/24/16. The honest professionalism of service writers Ms.Shemeka, and Mr.Deemer have won a new customer be it sales or service!!

AlleeCat

Sep 30, 2016

Adeel was helpful and very professional. He went into detail on the features on my vehicle and was helpful in me selecting the right car.

xfrison

Sep 27, 2016

Purchasing my CRV was quick and painless. I contacted Adeel and submitted a credit application online. The next day my purchase was complete in 90 minutes!!! Adeel was professional, thorough and fast!!

Squeakmnm

Sep 20, 2016

Minhaj A. provided great customer service. I got the best deal on this vehicle. Couldn't ask for more. Process was quick & painless. I would recommend this sales agent & dealership to friends and family.

StarAngel624

Sep 20, 2016

I leased my very 1st vehicle ever here at Landmark Honda and had a great experience with Alaima and Jesse. They were very imformative and anwsered any questions I had to ask because I was a little fearful and excited at the same time. They made me feel so comfortable with my purchase. Thanks guys!!!!

Mich13

Sep 19, 2016

Jim is very helpful and knowledgeable. He is the best dealer there. Awesome job. Love the honda fit. Definitely recommend him any day of the week.

Spots 17

Sep 19, 2016

This is our 6 car buying from Landmark Honda. Excelente services from sales,finance & service dept. Adeel provide us deep knowledge about lease to buy option. Thanks Adee

Orlando Suarez

Sep 19, 2016

Excellent service. Very friendly staff.Jay and Jose. Highly recommended, very professional, great customer service. Great experience and we are able to buy our new Honda Pilot.

youtzym

Sep 18, 2016

I would recommend this dealership to anyone looking for a new or used car. Overall, great customer service and a great experience for a first time new car buyer.

Aji

Sep 17, 2016

I strongly recommand Adeel for the assistance. He is very friendly and fight for his customers. He tried to get me a resonable price for new honda accord.

Batra

Sep 16, 2016

We came here 2nd time to purchase at Landmark Honda. Great experience again this time we meet Adeel. He was very professional and easy going. Thanks

Arushi

Sep 15, 2016

Adeel was the agent who helped me get the car I wanted at the price I was willing to pay. The best thing about him - very quick and courteous! Unlike other dealers, he was respectful and very cooperative. Overall a pleasant experience.

Chut

Sep 14, 2016

This dealer is great with a professional service. I come here to get my new car and he offer me a very good price with clear explanation about everything I need. Thank you so much.

WielandJM

Sep 13, 2016

Landmark Honda and I have a relationship going back to 2004 when I purchased my wife's Odyssey still going strong at >155K miles. Over the years they have provided excellent service whether on recalls or discounted service. The purchase of my new CRV was no exception. Jay Bhanot, our sales representative, was professional, knowledgable, patient, and made sure we had all the information we needed to make a purchase decision as I contemplated between the CRV, RAV 4, and Tuscon. The transaction including finance processing was quick and easy. I would recommend Landmark to anyone looking for a low pressure, quick and pleasant purchasing experience.

Hernandez

Sep 10, 2016

We came with no credit but want to buy a new car. Adeel gave us very nice deal with Spanish finance speaking lady maria who helped us a lot.

Jun Liu

Sep 9, 2016

I went to different dealers for many times. My friend recommended me to the Landmark Honda. The service here is awesome. They took care of the paper work and explained the financing process pretty well. So excited to get my first car.

JAM

Sep 9, 2016

I recently purchased my Honda CRV Ex from Landmark Honda. The buying process took longer than I expected as I needed to sell my Civic via a private sale. Nevertheless, the sales team, especially Jay Bhanot and Jose Carlos Vaca, were extremely helpful in finding the right vehicle for the right price. The customer service experience matches and even exceeds that of the best dealerships in the region, especially with Jay.

Honda Accord black

Sep 6, 2016

I have good remarks about Adeel with good customer service I really enjoy my accord 2017 I would come back to him at all cause

Mike

Sep 4, 2016

Great service, he knows about the car too well and he never pushed us around like the other dealers. Finally we bought a car we wanted not what he wanted to Sell US. now I am a happy Honda accord 2017 owner. Thank you Fitsum !!!

daveb1004

Sep 4, 2016

My wife and I had a great purchase experience at Landmark Honda, specifically with Jay Bhanot. Other sales people should sign up and take lessons from this guy. He listened to what we were saying and didn't deliver some canned pitch. You also got the distinct feeling that they were more interested in taking care of you instead of their bottom line. The visit was stress free and we couldn't be happier with our purchase.

crzdriver

Sep 3, 2016

This Honda dealer is definitely recommendable. I received excellent service from Sanjay "Jay" Bhanot and couldn't be happier. Surely worth your time and effort,

Tracytranchi

Sep 2, 2016

Adeel helped us get the car I wanted. Managers and everyone made sure we got a deal. Awesome customer service, made sure we got a good deal

Cherelle2017

Sep 1, 2016

Mukesh and Minhaj were awesome. I walked in thinking I would leave with nothing, but instead I left with a brand new 2017 Accord! They were honest, friendly and very professional. I had the best experience ever. I am so happy! Thanks again! :)

Delia4Honda

Sep 1, 2016

Minhaj Adeel at Landmark Honda gave us great service. He was easy to work with and went out of his way to provide the best price on our new mini van. Super helpful! We felt like we got a deal with Adeel!

AFD

Aug 30, 2016

I recently purchased a 2017 EX-L V6 Honda Accord here. I was looking for Honda Accords at other dealerships around Northern Virginia, but only Donte Durant contacted me and gave me the best deal. Donte worked efficiently and we were able to settle for an exceptional price on a new, great car.

JimmyD

Aug 29, 2016

After another local dealership (Sheehy, which was filthy and where the attitudes were very poor.) wasted 90 minutes of my time and then ambushed me with a $3000 ADM (additional dealer markup) on a '17 Ridgeline, I went to Landmark and talked to "Jay" Bhanot. He was straight with me from the beginning and I went back in the next day with my pre-approval and ready to make a deal. We were in, had my trade processed, and were out (with a gorgeous '17 Ridgeline RTL-E) in about 2 hours.If your time is worth anything to you, start at Landmark.

J. Wharton

Aug 29, 2016

I purchased my new Honda Civic with Sanjay Jay Bhanot and could not have had a better experience. Jay is very personable and easy going. He allowed me ample time to test drive different models and answered all my questions. I didnt feel pressured or hurried at any time, and Jay was willing to negotiate in order to get me a great deal. I drove away from the dealership a very happy customer. I highly recommend Jay at Landmark Honda to anyone in the market for a new Honda.

Happy Buyer from Landmark Honda

Aug 28, 2016

Today, I purchased a new, 2017 Honda Accord Sport vehicle at Landmark Honda. Prior to visiting the dealership I exchanged several emails with Donte Durant. He was very professional and responsive in communicating and the exchange was hassle-less and pressure-free.After arriving at the dealership, Donte greeted us and made sure that we had access to his knowledge as well as the expertise of a team of people. They worked together to put together a buying package that works for me.

JRo

Aug 26, 2016

I keep coming back to Landmark Honda for the excellent service, not only in the sales/financing department, but especially the service department. I would recommend this dealership to anyone.

Happy Customer

Aug 22, 2016

Landmark Honda is my go to Honda dealership in the area. They have a world class service department and yesterday I went in to purchase my second car from them.It had been several years since I needed to purchase a new car and I was hesitate because I didn't want to deal with what I thought would be high pressure from the sales force. This was not what I experienced and the whole purchasing process was outstanding and no hassles. My sales person was Minhaj Adeel and he was very knowledgeable on the makes and models of all of the cars I looked at. I did not know at the time what model I wanted, so I was able to test drive several. I am very happy with my new CRV-EX and I would not hesitate to purchase another car from Landmark Honda in the future. From Adeel, to the manager, and Maria in the finance department, the whole experience was very easy and enjoyable.Nancy Farias

jjstar711

Aug 18, 2016

Came in got what I was looking for , no nonsense. Minhaj Adeel was great and easy to deal with. This was the third vehicle I purchased from this dealership.

Moo5eman

Aug 16, 2016

Just left Landmark Honda with an amazing deal. Be sure to see Adeel Minhaj.Adheel is very friendly, informative and will definitely go out of his way to make sure you leave happy. I will be coming here again if I ever need another car in the future.

Happy Honda owner

Aug 16, 2016

Without question, Landmark Honda deserves each of the 5 stars. Ask for Minhaj Adeel, he is very knowledgeable and an expert in Hondas. Great price, great service, great smiles. Everyone was such a pleasure to work with and the Finance Manager, Anita Carlson is awesome, she knows her stuff! Thank you for making my car buying experience the best I've ever had!

Panama1973

Aug 15, 2016

From the minute I walked in, I was greeted with outstanding hospitality. I told them that I wanted to downsize from a Pilot to a Civic and they were able to help me.

Helen F. Johnson

Aug 15, 2016

Mr. OG Ogbe was very helpful and had good information. Presenting the Carfax before negotiations showed professionalism and dedication to his job. He made this experience a great one. Mr. Dizon was pleasant and made you feel comfortable. He was compassionate and went above and beyond with his courtesy act of kindness. He also went step by step assuring us of making the right decisions. I would like to take this time to thank both of these gentlemen for the outstanding efforts they made to assure I was a happy customer.

eekame

Aug 14, 2016

Excellent service from Jimmy Fairchild and his crew. They did a wonderful job trying to get me a car that is awesome and fits my budget.

Cosmo

Aug 13, 2016

My car sales rep was extremely knowledgeable, patient, thorough and very professional. I will recommend my friends to see him personally. The car buying experience can be very stressful, but each step of the way I knew what to expect.

alison1201

Aug 10, 2016

Great service from everyone! The attention given was wonderful. I had my heart set on a specific car and they did everything in their power to make sure I got it. They truly wanted to make me and my family happy. Thanks so much!

Retired2

Aug 6, 2016

Knowing that we were going to need a new car in a couple of months, we stopped into Landmark Honda last Monday. Since I just recently retired, we werent sure what we wanted in a new Honda. We have had Honda Accords for the past 20+ years, but this time we wanted to look at the Civic, the new HR-V and the larger CR-V. We were met at the door by Minhaj Adeel, who asked if he could help us. We explained that this was our first day to start looking and that we were definitely not ready to buy at this time. Adeel was very pleasant and said this was not a problem at all, that he understood we just wanted to look and he would be happy to show us all three models we were interested in and explain the features of each of the three. Even though it was blazing hot outside on Monday, Adeel was so patient with us, going to each of the vehicles we were interested in seeing and showing us all of the differences between each of them. As we had told him, we left the dealership that day without making up our minds. Adeel did not put any pressure on us to purchase that same day; he simply gave us his card and asked us to get in touch when we were ready to buy. We called him on Wednesday (his day off) on his cell and said we would like to come in on Thursday to purchase a CR-V. Adeel made the entire process as easy and pleasant as possible. He spent a ton of time with us on Thursday going over each and every feature until we felt comfortable that we knew how everything worked and as we were leaving he said that we should call him or come by ANYTIME if we have any questions or need help with anything. I cannot recommend Adeel highly enough. We love everything about Landmark Honda. Weve been going to Landmark Honda for 20+ years and will continue to go there. Their service department is great. We are very happy with the price that we paid for our new car and Adeel is definitely the salesperson that you want to work with!

Jose 16

Aug 6, 2016

I came here to buy & trade my 2006 crv. Adeel gave me excellant deal and complete information about new Honda CRV SE 2016. I am very happy and thankfull .

Mmartin91823

Aug 5, 2016

Sanjay bhanot was an incredible sales man. He truly made me feel like I was his daughter. I would without a doubt recommend him to others. He is a great guy and really taught me a lot about the car and made sure I felt comfortable in buying a new car.

Sofochka87

Aug 2, 2016

Love Honda! LanmarkHonda is Awesome place and the right one! I would recommend MINHAJ ADEEL ! That's the best place to get your first car (my experience) but it's awesome for your second or tenth (my friend)! It's fast and they serve u free coffee! Yaaaaas lol

Crv 16

Aug 1, 2016

I came here and I buy 2016 Honda CR-V .i get best deal and good service. Adeel give me great service and deal what I want .thanks

hondaExperience

Jul 30, 2016

New car for Mom. Minhaj Adeel was great. He provided the patience we needed, and was helpful with feature explanations. Fantastic vehicle. Definitely recommend to others.

Car queen

Jul 29, 2016

Awesom servese! Huge thanks to Minhaj Adeel and Anita Carlson. Going to suggest to all my friends! Best deal ever for my new car. Thanks

Set2992hg

Jul 29, 2016

Jay was our salesperson, he was extremely knowledgable, professional, and a pleasure to deal with. He took the time to understand exactly what we were looking for. He picked a few cars for us to look at and test drive, we ended up buying the first car shown to us. Jay is certainly a person I would recommend and do business with again. After choosing our car we were introduced to "Joe" the financial person, who was equally as professional, nice, and knowledgeable.These two guys changed the way I look at car shopping as all the stress' were taken away.

rupa

Jul 27, 2016

This review is for landmark honda dealer. Are you buying a car?be careful with finance because you will get trouble to get refund. Four month ago, i bought a car in this dealer.At that time i bought 5 years warranty but after one month i went to the dealer and i cancelled the five years warranty. At that time the finance person told me "It will take 1 month".It was 3 months ago but i am still waiting. I don't get refund so far.when i call to the honda dealer, it is so hard to get wright person to talk.they put my phone on hold and after i wait 20-30 min they hang up the phone.i tried to talk with store manager many times but i never got chance.when i call to the honda finance service they told me that they didn't receive any cancel request.when i call to the dealer finance service they told me that we already sent the request, now we can not do anything.they told me that it was not my job. what kind of costumer service is this? What should i need to do?i don't want to lose my 1800 dollars.

Mfitt

Jul 26, 2016

This was my first time buying a car, and I was extremely nervous. William helped me through the process, and made me feel comfortable with everything that was happening. The finance department also did a great job at explaining my options and helping me get the best deal for me. Would definitely recommend!

MissHeaven86

Jul 23, 2016

Everything went smooth and very informal. I appreciate the customer service from Donte Durant. I would definitely give 10 stars for grade A services. I enjoyed trading in my car yesterday

Nadine

Jul 22, 2016

I had a great and seamless buying experience with Jay. Actually during the process I found out that Jay had also helped me when I purchased my first Honda, 7 years ago. He provided excellent customer service and is clearly very knowledgeable. He took the time to go over all the features of my new car and the set-up as well as coordinating the insurance. Doing the financing there as well also removed some of the normal hassle of the process. Highly recommended.

Greg

Jul 21, 2016

My mom and me went to go get our oil changed but ended up getting a new car and insurance Adeel helped us get this deal and we really appreciate it

Nutibb

Jul 18, 2016

You can ask for william takyi ... He is the best that i have met. He spent time with me and my husband a lot. He never look lazy or bored to explain to me. He is the best

Soccer mom

Jul 17, 2016

I went to Rosenthal Landmark Honda to purchase a Honda Odyssey . Sanjay "Jay" Bhanot was our salesperson. He was very pleasant and a great guy to work with from the beginning to the end. As a salesperson, Jay was involved but not pushy or overbearing as some sales people can tend to be.

Sandy

Jul 15, 2016

Jay Bhanot was an excellent person to deal with from the beginning of the process to the endin which a vehicle was found that matched exactly what I wanted. As a salesperson, Jay was involved but not pushy or overbearing as some sales people can tend to be. At all times he was professional and polite.

Bronyona12

Jul 13, 2016

Jay from Landmark Honda is truly a blessing in disguise. He was very nice and wasn't pushy like other salesmen, who try to get you in any car. Jay made sure that I was in love with the car I ended up with. I had a bad experience at CarMax and was very discourage with trying another dealership but Landmark Honda and Jay were Amazing.

PrincessTahira

Jul 12, 2016

Csme into the deslership and was helped by adeel. He was very professional and knowledgeable. He got us the car we wanted at an excellent price. and made the process very quick and painless. Will be coming back for any future cars.

Kaholloman

Jul 12, 2016

I purchased my Honda Cr-V In July 2016, Donte Durant was my salesperson. I am very pleased with my purchase. It has a very tasteful styling both inside & out. This is my third Honda and this by far is the perfect fit for my family and I. I owe my total experience to Donte he presented himself well, had good customer service skills, and definitely helped me work magic in my price range area. With that being said if your ever in need of a car go check him out at Landmark Honda.

Moises Larios

Jul 12, 2016

Had a great experience buying my new car at Landmark Honda was awesome. I would like to thanks Mr. Milton Cruz, Jim Fairchild and Maria for the great help and assistance they provide.

Jon J

Jul 10, 2016

When my car died I needed a new one ASAP. I did some brief internet searching to find a 2016 with a manual transmission. No one buys sticks anymore, so they are difficult to find. Adeel got in contact with me quickly, and we set up a morning appointment to go over options. No regrets! He showed me the inventory options, I made my choice, and we were off. Stepped through the stages efficiently, ending with a thorough explanation of the car's features. Also wanted to highlight Anita Carlson in finance. Extremely knowledgable and efficient. And never was pressured by anyone to "BUY BUY BUY."

Louise B

Jul 10, 2016

I had a great experience at Landmark Honda and I owe it all to Sanjay "Jay" Bhanot! He was very knowledgeable, professional, and honest. Jay helped me get the best possible deal and I couldn't be happier with my new 2016 Honda Civic Touring.

Kerry Driscoll

Jul 10, 2016

I made an appointment with Adeel and it was definitely the right choice. He made sure I knew all the features of the car and walked me through everything perfectly. He was very helpful and made sure that I got the best deal I could.

Jaclyn Taliano

Jul 9, 2016

We had a great experience at Landmark Honda. Adeel was very helpful and him and his team got us the best deal around. Way lower than other dealership in the area we visited last week. Thank you!!

1234l

Jul 8, 2016

July 2 , 2016 , " By all means was a great day" . Mr. Donte Durant. -AKA Mr. Handsome. got me into my brand new 2016 Honda Civic . First off the service was outstanding , Mr. Handsome picked me up from my home ( Fort Washington MD ), "In my new car" , dressed in a suite very professional .From there i drove to 5125 Duke st Alexandria VA. Once inside Mr. Handsome made me feel welcome and invited . Did i for get to point out, Mr. Durant ask was i thirsty. Overall my process was fast and also explained every detail to me . Mr. Durant performance Rating is a 10. Positive attitude great demeanor , also very polite. Thank you LANDMARK HONDA!!!!!

Redsox123

Jul 8, 2016

Service was excellent the minute I walked in. Everything was seamless and efficient. Adeel walked me through every feature of the car and everyone was friendly.

Hope16

Jul 6, 2016

On Friday, July 1st I bought an awesome Honda Pilot Elite. Minhaj Adeel was my salesperson and he was absolutely wonderful to work with. There was never a second that I felt pressure to buy a car. My only temporary stressor was which model of the Pilot to buy. Minhaj was EXTREMELY patient and kind. After I bought the car, he was insistant that I understood all of the features of my car! He even gave me an item by item "to do list" as I often need reminders :-) I would recommed Minhaj a thousand times over, especially if there is a fear of pressure to buy! He is patient and kind and his genuine character definitely shines!!! Thank you again Minhaj!!!!!!!!!!!!!!!

Kiko2res

Jul 6, 2016

I had a Great customer service experience. They will work with you all the way. Very nice deals. Polite employees will make you feel welcome and at home. Neat and nice place to purchase new and used cars. Highly recommended to all.

Ammara001

Jul 5, 2016

Adeel was very helpful in getting me the best deal. The buying process was a very smooth one. I would definitely recommend him to anyone.

Satisfied Customer7316

Jul 4, 2016

We went to Landmark Honda after receiving a quick response to my inquiry about a 2016 HRV. I had used USAA buying service to search for the dealership. Donte Durant was both knowledgeable and professional in his approach to us. We appreciated his information about the safety features during ourtest drive. The whole buying process worked to our benefit, and I would highly recommend both the dealership, and especially Donte to future customers.

Accordguy

Jul 1, 2016

I bought a 2016 Accord "Touring" style, which is relatively rare and there's not much inventory. Nevertheless Landmark gave me the best deal of the eight Honda dealers from which I got prices - and they called me as soon as they got the car in inventory. Not only that, but they were very honest and trustworthy to deal with. My sales person, Jay Bhenot, was very professional, polite, and straight up. All in all, it made buying the car a surprisingly pleasant experience.

Hek2924

Jun 30, 2016

I was looking for a deal on a crv and minhaj adeel gave me a deal on a crv I couldn't refuse fast and hassle free made things simple and fast

Teddy

Jun 30, 2016

We went to landmark Honda Fitsum in new car sales helped us choose beautiful car and great deal. He was great and helpful. Thanks again!

New Civic Owner

Jun 29, 2016

If you're in the market for a Honda, please go see Adeel and Vin. This was my first experience with Landmark Honda, and I was pleased with their friendliness, price, and overall customer service. I never felt pressured to make a deal. In fact, they were very patient as we negotiated a great deal. I think you will be very pleased with Landmark Honda, particularly if you deal with Adeel and Vin.

Khan5

Jun 27, 2016

This company is fast with their customers, including me. I Have gotten my car faster than any other times I bought a car.

Proud Owner of New Civic

Jun 23, 2016

I've just bought my second car at Landmark Honda. Even though it takes time to complete the process, the people who work there make it easy and non-stressful. I worked with Adeel, who was very patient with me and took time to go through a few test drives with me, because I was not sure which car I wanted. No pressure whatsoever! I had a very pleasant experience!

Lifelong Customer

Jun 22, 2016

I have been a Landmark Honda customer for the past 10 years. They consistently provide great customer service, are always a pleasure to work with, and genuinely treat you like family. Most importantly, theyre honest. The team that worked with me (Iqbal, Jim, and Anita) made buying a new car a fun and relaxing experience. Dont bother comparing other dealersits no contest. Youll just end up right where you should have started -- at Landmark Honda. I am a customer for life and will always recommend Landmark Honda as the only dealer to go to when shopping for a new car (and for service).

Ackareemreyes

Jun 14, 2016

Amazing people & amazing service.This is the second car I have purchase with Landmark Honda and it has been a fanstastic experience. My family and I will be clients for life. Thank you Jose, Maria and Jay, you guys are amazing!

manusavee suksai

Jun 13, 2016

I recently financed a brand new civic coupe 2016 with Minhaj Adeel, the service was extremely awsome and would recommmend it to anybody out there who look for a car.

Erin M.

Jun 13, 2016

Earlier in the week I had less than pleasant experiences at two other Honda dealerships so I was pleasantly surprised my experience here was quite different. This dealership was recommended by USAA Car Buying Service and the moment I arrived I could see why. I was completely comfortable with all the sales members and staff that I encountered. I did not feel the pressure that I have felt during past car buying experiences.Sanjay "Jay" was the sales person to help me and he was very knowledgeable on the Honda Odyssey and its features. Not only did he take the time to show me the features the vehicle had but he synced my phone to the vehicle and made sure I knew how to use the features. Once I decided to purchase the vehicle the customer service did not stop. Jay did not disappear as other sales people I had worked with in the past have. He went with me to the finance office (more professionalism there too!) and took care of me every step of the way. I highly recommend this Honda dealership to anyone in the area who is looking to purchase a Honda. What could have been a stressful experience was a pleasant one. Thank you again Jay!

Richtb21

Jun 11, 2016

I recently leased a car from this dealership and dealt with Sanjay Bhanot as the sales person. Extremely good experience, definitely recommend to ask for him if you want a new Honda

Squreshi

Jun 10, 2016

We have been going to this Landmark Honda location for years now. Our family as in our entire family now has purchased a vehicle from here. My husband and I had been looking for a used car for him but surprise surprise we drove out with a brand spanking new Honda Civic 2016! Mr. Iqbal and Mr. Adeel were fantastic. The ease of getting all the information, student discount, etc all the helpful info from the team was great. I def recommend this location because of the awesome team.

Patc

Jun 9, 2016

I came in to Landmark Honda today for a service issue with my '08 CRV. It turned out to be a bigger issue than I wanted to deal with and since I've been thinking of a new one, I decided to 'do it'. Chris and Jim were wonderful help and I'm the new owner of a '16 CRV! There is NO place better to buy or service a car!

Kari0129

Jun 9, 2016

my experience was amazing, Adeel and Maria were both great help and very patient and made sure I left with a car I could afford and loved! Adeel made sure i understood completely on how the vehicle works.

jakerglaser

Jun 9, 2016

I went here after failure to get a good customer experience at another local Honda dealership. William met me and considered my feelings with respect and went right to work with me. He was very respectful and I struck a deal with management in an efficient process. Highly recomment

Eve

Jun 8, 2016

I went to Landmark Honda to buy a new car. I met William Takyi who is my dealer. He recommended a good deal for me. I had a good experience with Landmark Honda.

NAGAJYOTHI CHERUKURI

Jun 8, 2016

Jay went above and beyond my expectations to ensure that I get the BEST deal possible for my car. He was very patient in understanding my requirements and my constraints. As a first time buyer, I have no clue what to expect and Jay made it very clear and short. I am very happy that I could close the deal with just in one day.I would definitely recommend this dealership and Jay to anyone looking to buy a Honda. Extremely happy with my new purchase!.

ABC123

Jun 8, 2016

Jay went above and beyond to ensure that I was getting the BEST deal possible for my new car. He patiently worked with my family and I over the course of a weekend. As a first time buyer, I had no idea what to expect but Jay made the process much easier. I would definitely recommend this dealership and Jay to anyone looking to buy a Honda. Extremely happy with my new purchase!

Chefsuzu

Jun 4, 2016

Adeel was my salesman and he was absolutely wonderful. They didn't have the car I wanted so Adeel worked with me so I would have a car I loved and he made sure the payment were within the price range I could afford. Joe from Finance was awesome too. He was very polite and had great energy. As we were going over things for my car he took the time to look at a few things for my mother as well (she leased a car 2 weeks prior). I would highly recommend both of them to my friends and family.

sevenrock

Jun 1, 2016

My CRV is almost 12 y/o. I am very pleased with it. Bought it Landmark and always have it serviced here because I am pleased with the professional service. The front end of my truck was shaking I discussed it with Sean Kearney, my long time service team leader. He explained it very thoroughly, I can say it was the front axle thing. He explained the cost and how long I "had" before it would cause other issues, which I appreciate. I made an appointment for a few weeks later. I dropped my truck off the night before, requesting to pick it up at 2 pm. Sean called me in the morning, and before 2 pm to tell me the work was completed. It was just under $800 using valued customer coupons that I appreciate too!!!Sean has always been honest and professional with me. There is never an attempt to pile on extra things to fix Sean and the Tan Team are the reason my vehicle serviced at Landmark. He is definitely an asset to Landmark and a role model for others to learn from!

zell12

May 31, 2016

Landmark Honda has huge car selections. Their staff are so helpful. Jay really helped me alot to buy my first brand new car for a very reasonable price

Oretha Domfeh

May 31, 2016

Landmark Honda is a great because the selection is huge, customer service is great, and really the quality of Honda speaks for itself. My dealer in particular was William. William was impressive! He was genuine, charismatic, and engaging! He would literally knows every detail of the car. If I was confused about a feature on the car he would explain the functionality and showed me how that feature was applicable to day to day scenarios. This was really amazing because for someone who is not familiar with cars, the descriptions on the tags all sound great, however, he gave me the opportunity to really understand what it meant and with patience and kindness. Because of my new found knowledge, he was able to select the best car for me and it also had the look and features I wanted. I left feeling elated! Ultimately he is a kindhearted man, and made the car buying experience extremely easy, and stress/worry free.

Danpeagle

May 29, 2016

Walked in and leased a new Honda in about one hour. This included test drive, looking at different models, options and colors, to signing final paperwork. No other dealer could match the price. Sales professional's name is Jay and he made the entire process easy and straight forward. Great experience.

Frances

May 27, 2016

First I would like to say I am quite pleased with my Civic Sedan EXT! I went online and put in what I was looking for. I receive quite few calls but one lady whose name is Destiny from Landmark Honda caught my attention by her professionalism and her voice which set me at ease. She didn't push. She accepted that I would be able to talk with her for another week bc I was going out of town. Before leaving, she answer the initial questions quickly and appear to know what she was talking about. I called/texted her upon returning from trip (which says something). I really wasn't pressed to purchase but her communication with me made me feel like I could trust her. That she wasn't just a car salesperson but a professional who was concerned about me first. Respected I felt. Upon meeting her and Jim, the transaction which through great. They both were intuned to both me and husband on what I wanted in a car. Got color and all the bells and whistles I desired. I would definitely recommend others who are looking to Destiny, who by the way was fairly new. Jim was great and I appreciated all his knowledge and his respect to my yes and nos. Thank you!

Enjoy 16

May 24, 2016

I lease new Odyssey Exl 2016 & trade my pilot 2014. I love new features specially side camera ,LDW & air codification cooler in new Odyssey Exl. I got wonderful deal with deep knowledge from adeel about Honda Odyssey. Highly recommended Adeel & Joe in finance. Thanks

Twilson

May 20, 2016

William Takyi is the best sales person at this dealership. He goes above and beyond to service your needs. He worked hard for my sale and I would recommend him to everyone I know.

Happytin

May 18, 2016

I just got a Honda Civic 2016 from Honda landmark Alexandria. I got the best service ever from Mr. Adeel and Mr. Joey . I'm so so much happy .Thank you again.

Sudhir Kumar

May 17, 2016

We were in the market for mini Van. Monthly payment was so high on buying. Adeel provide us excellent information about leasing option with very low monthly payment. Thanks Adeel & Landmark Honda for best service.

J Cole

May 17, 2016

Ogbe worked with me throughout the entire buying process and was very understanding of my concerns, as well as delays, due to me living in Maryland, which made me very confident in both my choice to purchase the vehicle and the dealership that I was purchasing from. Everything was done to my liking and I would definitely purchase another car from this dealership!

EAsche

May 13, 2016

I worked with Adeel Minhaj on the purchase of a new Odyssey. He was extremely helpful and straightforward. Adeel was patient to answer my questions and help me decide on the right choice for our family. I did a lot of homework ahead of time to ensure I was informed, but I could have saved a lot of time by coming here first. Will definitely recommend to others...very fair.

Helena Lawrence

Apr 30, 2016

I brought my car for service on 4/29/2016, only to delightfully leave the dealership with a new car. When the sales consultant, Minhaj Adeel approached me on the lot, I had no intention of purchasing a new car, but he quickly gained my interest by his professionalism, his in-depth knowledge of the cars, and the very respectful manner in which he interacted with me. I will not make a purchase when the sales person tried hard to convince me to make a purchase. Mr. Adeel was very helpful in familirazing me with my new CR-V before, and after purchase. My very positive experience was a refreshing change from past experiences. Thanks to Mr. Adeel and his manager, Mr. Ali.A satisfied customer. Helena Lawrence

Bhakta

Apr 30, 2016

Thank you Nebiu for the new car. He got everything done. We will always recommend landmark Honda to our family and friends. Also joe finance he is good guy.

MANU

Apr 26, 2016

Picked up my new HR-V from Landmark, very happy and highly recommend salesperson Adeel Adeel, next Honda purchase I will be back. Great job.

Shelli

Apr 25, 2016

Thank you so much to Maxwell Ogbe and Joe Dizon for an easy and painless process. I love my new Honda CR-V! I highly recommend Landmark Honda!

millertime

Apr 25, 2016

I was very pleased with my experience at Landmark Honda and working with OGBE. I felt as if the dealership was trustworthy and professional. OGBE was very polite and worked with me to get a great deal on my purchase.

Lawrence63

Apr 22, 2016

I got to the dealership with not intention to buy at all, but to see the models and to check prices also. I have ask other dealership for prices and Adeel made more appealing to me that I didn't have a choice , but to buy my new CRV EX-l 2016 in the moments, so little that I new left with a new car, thank Adeele you made happened and left very happy with what I had on mind already. Julio Salazar

legallady

Apr 17, 2016

I found an Odyssey on line, contacted the dealership and received a response on Saturday night, and, on Sunday, right after opening was in to see and test drive it. Max Ogbe, my sales representative was excellent. In and out in two hours with my "new" used Odyssey!

alm023

Apr 16, 2016

I had such a great experience at Landmark Honda, thanks to Adeel and his great customer service. From the get go, he asked me what it is that I wanted in a car and he made that possible. He is so patient, kind, and I didn't feel like I was being rushed which was the best thing. Not like other dealerships where they want to put you in car and get you out as soon as they can. By the end of the night Adeel felt like a new friend. I also bought my 1st car from this dealership but the 1st time was nothing like this time around the customer service has improved a lot!! Overall, I'm happy w/ the customer service I received and i'm in love w/ my new car! :)

Nanc15

Apr 13, 2016

Had such a great experience everyone there is extremely nice! I'm happy with my purchase! Definitely recommend this dealership to anyone buying a new car!! I want to thank Marcello for helping me with my new car!

waleedb

Apr 12, 2016

Great experience overall! Highly recommend! Purchased a new Odyssey and felt like Adeel was patient and professional the entire time. Great place to buy a car.

Akhan

Apr 11, 2016

We are very satisfied with the services performed by Landmark Honda at Duke Street . Sales consultants are very experience, friendly, understanding manner and services are very prompt.

Canales,eric

Apr 11, 2016

Marcelo and anita were very helpful on everything .i would definaletly reccomend alexandria honda on duke street to anyone deciding on getting there first car

Reyna.sullwold

Mar 30, 2016

Great service by Marcello. Got what I need in a timely matter. Got the right help and deal. They where abel to work with what is can with.

sevenrock

Mar 28, 2016

First off, I am shocked to see any negative comment about Sean Kearney. He is the reason I have my car serviced at Landmark. He has been my service manager for 6 years and I have nothing but great things to say about him and the recommendations he has made. He has never lied to me or ripped me off. He has been honest, professional and patient. I always get a full explanation of the suggested work Then I always ask, how long can it wait and what is the priority. My Honda CRV is 12 years old and has 89K miles on it. I know I am going to have to do some big scheduled maintenance in the next year or so.I too had the "slow leak" and there was a nail in the sidewall. I could have gotten it plugged for $25. I also know it weakens the sidewall and when I am hauling down I-95 with everyone else, I do not want my tire to blow. And I never paid $200 for a tire. Sean suggested a front end alignment, I told him it was not in my budget. That was it, No intimidation, no evil, no "you'll be sorry" Could I go to the tire store and buy a cheaper tire, and pay less for installation Probably. HOWEVER, Landmark and Sean like to maintain their reputations. You can read my years of comments on Landmark Honda, Sean & Dave (my previous service manager) on Dealer Rater, Google & Yelp. I am a tough customer and am not about to fall for some sham recommendationI would like to add that I get preferred customer discounts that really help. I also get my car back when I need it backLast week I got an oil change & front end alignment, had them check a light and the movement of the window on the driver door. Then the dreaded call... brakes. Well the truck is 12 years old, it's bound to need new brakes eventually, I am not messing around with my safety and do not want to rear end anyone and you know how quickly we have to stand on the brakes in our traffic. I know no one wants to hear they have to spend $200-500 they were going to use for something else and yes, it will make some people mad. It is what it is but it's not because Sean Kearney is a bum. You don't get the service awards and recognition Sean has received by being a con artist. Sean will be my service manager as long as I am driving a Honda (hey, forever!)NOTE: I am not related to Sean, don't date Sean and he DID NOT offer me and money or services to write this.

VaMan

Mar 26, 2016

Adeel gave us great service and explained everything completely. Go to him to be treated like a superstar!! One of the best dealerships I have ever been to!!

Jim Monestime

Mar 25, 2016

Went into the dealership looking around for a new car for my growing family. Willam met me at the door and guided me through every step of the process. Very helpful and very knowledgeable. I likely would have left without a car that day if not for the help of William and the rest of the staff at landmark Honda. They truly put the customer first. Great experience.

AdamV

Mar 22, 2016

Adeel did fantastic! The whole team was professional and helped me get the car I wanted. I would highly recommend this to a friend or family member.

Hwitaz5

Mar 22, 2016

When we visited Landmark Honda, we did not have plans to purchase that day, this was our first stop looking for a family size car. We met William whom we had talked to over the phone. We told him that we were thinking about the 2016 HR-V. He asked very specific open ended questions that got us talking. We felt so comfortable that we did not feel pressured or rushed or even the fear of a fast talking salesman-William was just himself and we really liked that about him. He gave us the comparisons and contrasts of a vehicle that provided us enough room for our family and other details that ended us leaning towards the CR-V instead. William worked so hard with his general manager to make sure that we got the deal we wanted and drove away with just the car we chose (not pushed as what sometimes happens at other dealerships). Overall, we noticed team work between William, the general manager and the other team members. When we went to pick up our car the next day, William made sure that we were taken care of during his absence since it was his day off. We could tell there was a great deal of communication at this dealership. We really had an awesome experience at Landmark Honda. We love our brand new car.

Emran

Mar 21, 2016

I purchased new Accord sports Easy process. Minhaj Adeel gave us deep knowledge about Honda products specially Sports. I am very happy. Thanks Addel Sales

Lynne

Mar 14, 2016

If you do go here, expect to be treated HORRIBLY, particularly if you are a woman. Apparently all the salesmen are from countries where the women are considered second class (or worse) than the men and are not allowed to have an opinion, let alone negotiate. They will STARE at you with hate and disgust (like they want to kill you and I'm pretty sure given half a chance they would) and then treat you rudely, act like you're stupid, and attempt to cheat you at every turn. They're EXTREMELY pushy, aggressive, condescending, and egotistical. I had a salesmen literally walk away from me because I said that the price they were quoting was too high. Not an "I'm sorry, but that's the best we can do," just gave me a dirty look, turned on his heels, and walked away. My negative experiences are too numerous to recount (in fact, I've never had a positive one); so, I will just articulate a recently frustrating one. A few months ago, I was called because my lease is up later this year and was told that I could get a new car for the same or better price than I am currently paying. So out of curiosity, I went in and after THREE hours of test driving and waiting and more waiting, I was quoted almost $100 MORE a month. When I told them that the only reason I came in was because I was told I could get the same or better deal, I was given an insufficient explanation as to why that was impossible. (Apparently prices have gone up, which may be true, but then why tell me you can give me the same or better deal?) When I said I wasn't interested, I was given a hard sell as to why this was a good deal. I declined and consequently have been called at a minimum every few days by one or another unintelligible salesman trying to get me to come in and make a deal. They leave inordinately long messages and then immediately text me to tell me they left me a voice message. I mistakenly answered once and the salesman insisted that he could make me a "good offer that would make me happy", but when I tried to pin him down on an actual dollar amount he refused to disclose it, only saying that I needed to come in. When I told him that I needed an exact amount he refused saying he needed to run my credit (which was just run 2 months ago); so, I said, 'how do you know your offer is going to make me happy, when you apparently don't even know what you are able to offer because you need to run my credit again?' Well that must've stumped him because all he could say is, I need you to come in. I declined. I've decided that no matter how good a "deal" I'm offered, I'm going someplace else as I fear I am incapable of civilly dealing with Landmark one more time.

Paul

Mar 12, 2016

we stopped by on a Saturday afternoon to look over the Honda Fit. Our sales representative Minhaj Adeel could not have been easier to work with, first showing us the vehicle then working with us through financing and preparation of the car, even bring a key we had left behind to our house at the end of the evening. the experience of working with Landmark Honda couldn't have been easier. we love our new Honda Fit

Chef87

Mar 11, 2016

My name is Micheal and I had the pleasure of meeting some excellent service from this dealership. They worked with me to the very end making sure I drove off happy. Maria, who dealt with the finance portion was great. Making sure I understood what was going on, not leaving anything out. And I appreciate it very much. My dealer Adeel was amazing! He stayed in contact with me from the moment I walked in til the day I drove off, great guy and exceptional customer service. Patient and kind all the way. I highly recommend this dealership! And ask for Adeel, he will make sure you go home happy. I guarantee! Thank Honda team!! You are amazing!

Zong

Feb 27, 2016

Adeel provide us excellent service. He is very professional, knowledgeable about Honda prodicts. I bought Odyssy 2016 today. I am very happy with this deal.

DORIS HEN

Feb 26, 2016

DONTE WAS MY SALES REPRESENTATIVE ON THURSDAY 2/25/2016. MY PURCHASE EXPERIENCE WAS ABSOLUTELY OUTSTANDING. FOR THE FIRST TIME IN MY LIFE, I TRULY ENJOYED THE ENTIRE PROCESS. HE WAS VERY PROFESSIONAL, KNOWLEDGEABLE, PLEASANT, AND FRIENDLY.I AM AN EXTREMELY DIFFICULT PERSON WHEN MAKING MAJOR PURCHASES. HOWEVER, DONTE WAS ABLE TO MAKE FEEL AT EASE AT EVERY POINT OF THE SALE. LANDMARK HONDA IS VERY FORTUNATE TO HAVE THIS YOUNG MAN REPRESENTING THEM. DONT LET HIM GET AWAY. HE IS TRULY AN ASSET TO YOUR COMPANY. BECAUSE OF MY EXPERIENCE WITH DONTE, I WILL CERTAINTLY RECOMMEND MY FRIENDS AND FAMILY TO HIM IN THE FUTURE.

Natvar

Feb 24, 2016

Went to Lease my Civic with Adeel, he was excelent!!! He help me and guide me through the whole process. He was very professional, courteous and he make the whole experience enjoyable! Thank you Adeel, I'll be back :)

Donnie21

Feb 17, 2016

Where do I begin? Donte was beyond amazing I came to him about a vehicle and my story and gave me an INSANE deal! More than half deducted on my interest rate! And an amazing price for a brand new 2015 civic exl! I went from a 2010 Corolla to that with the same monthly payments! Leather seats sunroof rear/side view cameras navigation push to start just everything I ever wanted in a car I'm just so happy! Donte and Joe are hands down the best and refer ALL to do business with this duo u will not get deals like this anywhere!!!! Again thank you thank you thank you!!

brian

Feb 13, 2016

Donte and Joe made the whole leasing process easy and painless, they both went out of their way to ensure that I was well taken care of and well informed through out the whole process. I would highly recommend Landmark Honda to anyone interested in purchasing a new vehicle.

Mimi

Feb 12, 2016

We went Landmark Honda just tone see what is new. We were greeted by Fitsum who show us the new 2016 Accord. EXCELLENT product knowledge great polite customer service. GO see him you all be happy!

zakajaad

Feb 1, 2016

The team of Landmark Honda made my car buying experience very smooth . Mr Inam Agha and Iqbal Araian were very professional and went out of their way to assist me . I was very pleased .

sunita1751

Jan 28, 2016

Donte and Jim and the entire Landmark staff were excellent as always. And they even offered to buy me dinner. I highly recommend Landmark Honda. Ask for Donte!

Farhana

Jan 21, 2016

Very helpful and cooperative. I am very happy with my first car from Honda Landmark. I am very glad that they help me to choose right car for me.

MrsCHS

Jan 21, 2016

LYING TO PRICE GOUGE?!?! YOU JUST LOST A LONG-TIME CUSTOMER...It really breaks my heart to write this, but I will NEVER purchase another vehicle nor service my current vehicle at Landmark Honda again. After buying two (2) vehicles from them, having both vehicles ONLY dealer-serviced for 10 and 6 years, respectively (with the exception of one brake repair by someone else to try to save money--you will see why below), spending well over ten thousand dollars on service alone over the years, AND referring someone who also purchased a vehicle from them, it's disheartening and heartbreaking to me that Sean Kearney would flat out LIE about the ability to do a repair.I am well aware that Landmark Honda and probably most dealers overcharge for service, but I have always paid it because they also seem to repair their vehicles the best. When Larry Shifflett, the current manager of the Service Department, was my team service manager, he was OUTSTANDING (no wonder he was promoted)! He was honest and always gave me discounts to make the cost more reasonable. However, with my second vehicle, they found something that needed to be repaired each time I went that would cost a minimum of several hundred dollars to fix--if not more. In fact, right after I purchased the vehicle that they said was in great condition and didn't require any repairs, they turned around and told me a couple of months later that it needed $1,200 of work!! In hindsight, that was a red flag but I still trusted them so I kept servicing my vehicle there.Recently, I took my vehicle to complete a series of repairs that cost over $2,000. I had a slow leak in one of my tires and asked if they could look at it and fix it, if possible. They did, and told me there was a nail that was too close to the rim and I would need a new tire for $200. I told Sean I have NEVER paid that much for one tire and was not about to. Today, I went to Kingstowne Auto Care; they said there was a tiny nail and repaired the tire for $25.00!!!!!! $25.00!!!!! After purchasing two (2) vehicles from Landmark Honda, having them serviced there faithfully for 16 years, paying thousands upon thousands of dollars in service fees AND referring someone else, they LIE to me to try to make $200?!?! Really, Sean?!?!I am beyond disappointed and hurt by their dishonesty, lack of loyalty and appreciation for a long-time customer. Clearly, that means absolutely nothing to Sean.As they saying goes, fool me once shame on you, fool me twice, shame on me. Well, you have likely fooled me many times in recent years but I trusted you so I kept returning. But now that I know you intentionally LIED to try to fool me again, shame on me if I trust you again.It's almost time for me to purchase another vehicle but I have such a bad taste in my mouth that it's highly unlikely I will purchase another Honda. Hope it was worth it...

2 happy purchases

Jan 18, 2016

This is the second car we have purchased from Landmark Honda. Like our first purchase, we received excellent care. Fitsum Tessema was our salesman and he was very patient, honest and knowledgable.We are loyal Landmark customers because the overall service, from sales to financing, was pleasant and easy

carbuyer01

Jan 18, 2016

From the getgo, Adeel offers excellent customer service. He takes the time to help you find and select the right vehicle for you. He makes sure that you are satisfied with the selection and helps you understand the entire buying process. We highly recommend Adeel as a representative, and believe he will help you make the right selection for you.

PaulTee15

Jan 13, 2016

All I can say is WOW! Special thanks to William and Anita for helping me get the car of my dreams!! Extremely patient and hardworking!

Mznicie89

Jan 11, 2016

William did a AMAZING job getting me into my new car! He made it such a smooth process! i am forever grateful to him for helping me as much as he did. Your patience was greatly appericated!!!! I would recommend you over and over again! MANY THANKS AND BLESSSINGS!!

gsaleh

Jan 11, 2016

My husband and I were looking to buy a car after a terrible experience at another dealership. We came into Landmark Honda and immediately were greeted by friendly employees. Adeel the salesman listened to our concerns and wishes and then showed us different vehicles. He was very knowledgeable in his field and also practical in his advice. He broke down the price of the car and gave us great detail about the different warranties. Adeel is very professional and hides nothing. He is honest and upfront which we loved. We were then sent to Finance to speak with Anita. Anita was so patient and understanding. She talked us through the different warranties, gave us a credit 101 lesson, and provided her professional opinion and advices ever so humbly. The team at Landmark Honda spent well over three hours with us and were going back and forth between our wishes and decisions. They were so extremely patient that I'm still surprised to this day. We are very happy with our new car and with the experience that we received at Landmark Honda. I would recommend Adeel and Anita along with Landmark Honda to anyone looking to purchase a car.

warren, harry, 2016

Jan 10, 2016

Mr. Adeell made a no nonsense contact with me and took care of my lease transaction in an outstanding and professional manner. I would recommend Mr. Adeell to my friends and associates as a personable and knowledgable representative of Landmark Honda that would to his best to make any transaction mutually outstanding.

hlimisaid29

Jan 7, 2016

Adeel & Anita, you guys are the best, 5 stars!! Professional and very friendly , easy to do business with. thank you again!! I highly recommend Landmark Honda.

Cruzie505

Jan 4, 2016

This dealership was outstanding and everyone was very professional. I had totaled my Honda in an accident and had reached out to many dealers on-line to find a deal for my situation. I visited many dealers and I often left disgusted and frustated with the service and lack of transparency. I was in one dealership when I reached out to Donte who was pleasant and very compassionate about my situation via emails and phone calls but without a car it was challenge to get to this dealer. He offered to pay for a taxi ride and was transparent about my options. I left with a great deal and interest rate from this dealer and it was a fast process with pleasant service. So glad I went to Landmark Honda.

LSS

Jan 4, 2016

Adeel gives great, personalized service. Also, a 5 stars for Anita in finance! I highly recommend Adeel and Landmark Honda. The service department is always prompt and friendly.

azul503

Jan 4, 2016

In my opinion the sales person (Adeel) was very professional and made all options available to me based on my expectations and needs. On the other hand it seems that the financial manager had a problem with that based on the fact that he refused to consider leasing options as he stated to me that leasing was not an option that he would approve. At this point i felt very confused and disappointed due to the fact that i felt i was at 2 different places. The finance manger in my opinion was not willing to consider my needs nor my decision to lease and later buy the vehicle. At the end the sales representative (Adeel) was always supportive of my decision and available from beginning to end. I must note, that I bought a 2016 CR-V and leased an accord 2016. My advice to you would be to be to know what you qualify for and be ready to hustle for what you want. Very sad experience!!!

jgerardjr

Jan 2, 2016

I meet Adeel for the first time today and he was professional and very knowledgeable about the new 2016 CR-V. He showed me all the new features and how they all worked. I would recommend going to Landmark Honda for purchase of a new Honda. John Sacco

T.makeover

Jan 2, 2016

Mr. Adeel is courteous and a pleasure to do business with. He is knowledgeable about the Honda products and the leasing program. No high pressure.

filamorly

Dec 26, 2015

This dealership is second to none. We interacted with Maxwell Ogbe & Joey Dizon and we have nothing but high praises for their excellent professionalism. From the beginning to the end of transaction for the 2013 Honda Fit that we bought with my son, they were with us all steps of the way. They answered all our questions honestly and even volunteered information that we were not aware of. They are the consummate professionals. I will highly recommend them to my friends and relatives.

Accord1

Dec 23, 2015

Adeel was really helpful during the whole process. Since this was the first time I bought a new car, he walked me through the whole car leasing process and worked hard to get the best deal for me! A very honest and trustworthy person!!

kkohlenbrener

Dec 22, 2015

From start to finish, Donte Durant provided outstanding customer service and made my experience painless and easy. Donte helped me lease my 3rd Honda CRV, and he always is reliable, friendly and honest, which is why I keep going back. I would recommend Donte to anyone who looking for a new car!

Odyssey Owner

Dec 20, 2015

I loathe buying a new vehicle, mostly b/c I dislike the process. William & Iqbal at Landmark were easy to work with and patient with all my questions regarding price, features, etc over a multi-day process to find the vehicle that was right for us at the best price.

Ebonymp

Dec 19, 2015

Today my favorite guy at landmark has successfully helped me purchase my 3rd Honda Civic. He has always kept his word on making my experience easy an making me leave with a smile. That is why I continue to keep him as my number 1 go to guy because he never fails me an not to mention one of the best dressed an most handsomest guy in the place.

jjd5242

Dec 15, 2015

Best deal from the dealerships I visited in No VA. Stayed well over closing to finish the process. Found out later my coworkers got their cars here too. Thanks!

LexOdyssey

Dec 13, 2015

I contacted Landmark Honda earlier and got an immediate response. I spoke with Donte Durant and told him what car I was looking for and the price I wanted to pay. He called me back a couple hours later and told me they could do the price. I test drove the next day and finished the purchase in less than 2 hours. It was nice to not have to go back and forth haggling over the price.

NewHondaOwner

Dec 13, 2015

I did my homework on the model I wanted, (Edmunds, Consumer Reports, True Car) then after contacting several dealers, Adeel came back with the best price. Others wanted to match or beat it after the fact, but he was the only one who gave me a reasonable internet price from the start.

CarQueen

Dec 6, 2015

We have been buying cars at Landmark Honda since 1998. We went in today looking to purchase our 4th vehicle at this location. It was the most pleasant experience we have had to date. Dante was knowledgeable, honest and very professional. We were able to make a deal within 15 minutes that was fair and reasonable. We will definitely be back in the future and ask for Dante by name.

tath34ever

Dec 5, 2015

My 5 star rating is based on my experience with the salesperson Adeel. My wife wanted to check out a CRV and an Accord so as soon as we walked in the dealership we were greeted by Mr. Adeel. We told him we wanted to know the difference in trims. He took us out to test drive the CRV and explained every detail as far as the technology, handling and gas mileage on both vehicles. Explained to us about the price differences. They had the color and the interior that my wife wanted and his manager came in to give us an offer that we could not walk away from, all this without haggling. Everything was going smooth and pleasant before it went DOWNHILL from there. We were taken to the financial specialist Masood where he gave us some quotes but we let him know that the quotes he gave us were a little over our budget. He then replied to me with an attitude saying "what did i expect!", Raising his voice he said to me to tell him what he should do to lower the premium. I told him perhaps if we can get a lower interest rate. He then yelled "How!". At this point i had enough of him, his mouth and his attitude so my wife and I walked out of the dealer. Let me add that i had purchased a brand new 2013 Civic 2 years ago, great experience with my salesperson back then but ruined by this same guy Masood. I should have known better when i saw him. We got a call back from Adeel and told us that his other financial specialist Joey had found us a better quote. We went back the next day, did the papers and bought the vehicle. Let me say that Landmark Honda WILL NOT be getting my business again for my 3rd vehicle purchase until they further fix this problem with Masood. 5 stars to Adeel, very knowledgable and Joey. 0 stars to their financial specialist Masood.

Amin

Dec 1, 2015

I financed a vehicle from this dealership and they provide exceptional service. They were reasonable and made every attempt to meet my requirements. Adeel is an exceptional guy. Highly recommended him.

TM11

Nov 30, 2015

This was my second purchase Landmark within an 18 month period. Although the dealership is close to home I like the treatment of customers and the selection of inventory. Donte Durant is the person to see at this dealership. Donte is the reason I returned for a second purchase. He is attentive and has a high level of integrity. He will do all that he can to help make your purchase one that meets your needs. Look for Donte when you visit the dealership.

Haider

Nov 28, 2015

I've leased a new Honda Accord last week, the Sales person I dealt with is Mr. Adeel, he did a great job in assisting us through the sale. We made a test drive and he did mention all the advantages and new technologies of the new car. Also must say that Mr.Ali and Miss merry did a great job with financing .

Bini16

Nov 11, 2015

I leased a vehicle from this dealership yesterday and they provide exceptional service. They were reasonable and made every attempt to meet my requirements. Biniam

Vinh

Nov 9, 2015

I would like to have Toyota Highlander 2015 and took test drive from a Toyota dealer at Manassas, VA under Costco program but I would like to have some more look PILOT 2016 new design that lead me to Landmark Honda where I was assisted by Minhaj. He is professional and address you clearly thru any question you have. I test drive and under assist from him I changed my mind and made a decision to have PILOT 2016 EX-L (same as Highlander XL-E) with good price and easy process and Landmark. I don't have to wait too long to finish all the papers work when watching our my little 3 yrs old girl at the dealer. They are nice treating customer and quick process and good price.That all I ask for with my busy life. Thanks for Landmark. If you would like to buy a car at Landmark you should ask for Minhaj, he is the best that could help you all until you happy to sit on a new car and drive out of Landmark.Vinh

AlliVa

Nov 4, 2015

They make it as easy as possible to turn in old car and drive away in a new one. Sales person-Minhaj Adeel was very attentive and the finance dept is very knowledgable and fast.

Joel17

Nov 1, 2015

My experience at Landmark Honda was hands down amazing. Everyone I came in contact was friendly, courteous and approachable. I'd like to single out Donte Durant, his professionalism and customer service was exceptional to say the least. I am extremely happy with my purchase and believe he did everything he possibly could to make sure I was a satisfied customer. I would definitely recommend Mr Durant and Landmark Honda to any potential car buyers.

Nikki123

Nov 1, 2015

I received the best service in a long time from Landmark Honda. Mielad was pleasant, easy going and a good listener. I never knew buying a new car can be so easy. He even brought us food to accommodate the wait. I recommend this dealership if you want professionalism and great service.

FocUS2K

Oct 31, 2015

This is my 6th time seeing Donte. He always goes above and beyond to make sure everything is taken care of. He has taken care of my family and friends. This time was for a Honda CRV 2015. His associate in finance Anita is also very knowledgeable. She was able to save us a few more bucks when we went back to sign the papers. Thank you very much.

Jack

Oct 25, 2015

Just purchased A Honda pilot. My wife and I test drove two vehicles. Our experience was great we met with the deal in the finance guy and we had a seamless painless experience. We were especially happy because we were referred to Landmark, so we expected a good experience, and got a great one. Thanks Adeel!

rick s

Oct 22, 2015

efficient service and friendly associates; thorough explanations of the process. concern over satisfaction of the new car; reliable contact info and speedy paperwork; large selection of hondas

sevenrock7

Oct 14, 2015

I made an appointment with Sean for an oil change, state inspection and to apply my property tax sticker. when I arrived, he greeted me with a big smile and a sincere good morning. As he was writing my work order I noticed he had recently received the Gold Award, Circle of Excellence rating.I asked him about it. Modestly, he explained it was based on multiple facets of his work as a service manager. Wow! I have the right guy as my service manager. I checked around. This is a big deal, it is based on a high level of customer satisfaction, his superb representation of the Honda brand and continued training to stay abreast of current business practices. Yes, that is Sean, in fact, he was training a new employee to become a service manager.Not only am I continuously pleased in the quality of service I receive by Sean, it is the work ethic of all the folks I encounter at Landmark from the cashiers to the valets and the shuttle ride to the Van Dorn Metro!Thanks again Sean and congrats on receiving a well-deserved Gold Award

Luannguyen

Oct 9, 2015

The whole trading process is very smooth. You took care of us very carefully. My car until now is still fine. I will refer my friends and family to you.Thank you.

Mrs. Ilori30

Oct 7, 2015

Just wanted to say a Big thank you to Brian Cail and the yellow service team who really really help me in a big way. I was hearing a noise under my car , that was driving me completely crazy so I called Landmark Honda and they told me to bring it right in. They never gave up on finding the problem with my car and they kept me updated on everything that they were doing. Its nothing like having someone show you that they care so much about you getting your car back. They had to keep my car for two day but they made sure I had a car to go on with my everyday task. Landmark Honda will always be the place I will take my car and I will encourage others to do the same. Thank you for your wonderful services. GO YELLOW TEAM Monica ILORI 10/7/15

Zunain100

Oct 5, 2015

The entire visit to Landmark was so smooth and painless! Especially with Adeel helping me with every step! Adeel was so helpful and nice during the entire process ! Adeel provided me with answers above and beyond to all my questions and i could not be more satisfied! His customer service could not get any better ! THANK ADEEL!

cargirl,barbara1

Oct 4, 2015

This is for the Yellow team (Brian, the tech I don' remember his name and Mr. Ha) they are very friendly and explain everything that they was doing to my car. I rate my experience as A1 service. Excellent Service!!!!!!!!!!!!!!!!!!!!

MichelleCW

Sep 30, 2015

My entire visit was painless. Donte was friendly, funny, and super helpful. He even figured out how to install my car seat in my new car for me while I bounced my tired baby! Stellar service! Joe in finance was also great - patient, friendly, and answered my questions clearly. Thanks!

willz215

Sep 26, 2015

My experience at Landmark Honda has been A1 and the reason i have not only financed one vehicle, but TWO!! Both times I worked with sales consultant Donte Durant, and his knowledge and character proved to be a good fit. He genuinely wants to help get you into the car that is for YOU, and not just into any vehicle he can for a profit. So if you go to landmark Honda ask for Mr. Durant. He is the tall gentleman sharply dressed with a big smile on his face. See you at Landmark!!

Sultan Z Khan

Sep 24, 2015

Nice customer service, better deals that I might can't find from other dealer ship. Awesome deals with my purchase, friendly people and highly appreciated to Minhaj Adeel. Thank you so much

LaceandDave

Sep 23, 2015

I walked into the dealership not knowing what I wanted. The dealer, Donte, was so knowledgeable and really listened to my needs. He helped me to find not only the perfect car for me but the perfect price too! I couldn't believe how much I actually enjoyed this experience. He was so patient with me and not pushy like other dealers I had worked with at other dealerships. Then when it came time to buy he helped me trade in my old car and got a great trade in price. He worked with me the whole way through while answering every question I had. I absolutely love my new car and love my loan price I was able to get with this dealership. I will be staying in touch with this dealership and even plan to refinance with them years down the road! I highly recommend this dealership and especially Donte, the car salesman.

Elduncan

Sep 22, 2015

I recently purchased a Honda Civic at Landmark Honda. I could not be more satisfied with my experience. Adeel Minhaj was very patient as my decision making process changed between several vehicles. He was thorough in his descriptions and enthusiasm for his product. I felt very supported in purchasing decision and am grateful that he stayed several additional hours past his work day to make sure I was satisfied. I would highly recommend Adeel, the finance department and most of the management team I interacted with.

Lady Z

Sep 20, 2015

This is my fourth Honda I have purchase/ lease. My experiences had been good up until now. My experience with Donte Durant at Landmark Honda was exceptionally pleasant, fulfilling and rewarding. Donte was professional, knowledgeable and unhurried. His customer service qualities were second to none.

margone

Sep 15, 2015

Landmark Honda always satisfies the needs in my family. I purchased a 2016 Accord with great services from Mr. Durant. He listened to my wanting and needs which resulted to the prefect purchase. Great conversations and advice along with knowledge of the vehicle. He made sure I was well taken care of and Anita follow through with great service as well. Experience was smiles, sense of humor and satisfying. Mr. Durant and Anita 5 stars services. Thank you Landmark Honda team, Enjoying my new Honda & being the 10th Honda vehicle in my family.

Mike C.

Sep 15, 2015

Our buying experience at Landmark Honda was fast and easy. After locating the car my wife was looking for using a easy to navigate Landmark Honda website inventory search I requested an internet price quote which I promptly received back (great deal, well below MSRP) and made an appointment for a test drive. Mr. Adeel the sales consultant we were working with had the car waiting for us ready to go when we arrived, explained all the features and within no time we were off the lot driving our new car. Happy wife, happy life.

LoveHonda

Sep 12, 2015

We just bought our third Honda from the dealership. Their service is top notch but this time it was even better. Mr. Minhaj Adeel made all the difference. He worked diligently till the late hours to close the deal and deliver the car. He followed up next day and helped me with all my questions etc. Delighted !

Ilovemycar

Sep 12, 2015

William was knowledgeable and reliable. He understood what I was looking for quickly and made sure I got it. He was very "to the point." I was very satisfied, especially after visiting a dealor at a different location who kept showing me different cars even after I knew that they didn't have what I was looking for. At Landmark Honda there was no waste of time and I could tell that William really cares about his customers. He's a professional!

ch178

Sep 12, 2015

I received excellent service from Dante Durant at Landmark Honda this morning. I was on the fence about getting a new car after having my last Honda for 12 years. Dante made the process as easy as possible, and didn't try to pressure me into doing more than I wanted to do. Was very honest and forthright. I would highly recommend this salesman and this dealership.

MissHeaven

Sep 12, 2015

Purchased a new car yesterday with Dante and I must say the experience was excellent. Very polite and pleasant also very welcoming. I felt very comfortable with my purchase and would refer others.

Harris1968

Sep 10, 2015

The customer service Adeel provided to us was outstanding! He made this an easy purchase for us. We definitely will refer family and friends to ask for Adeel when purchasing a vehicle from Landmark Honda.

robert 11

Sep 6, 2015

I purchased a Honda Civic 4dr from landmark Honda yesterday , the customer service was excellent especially sales consultant donte Durant his service was extra superb

Johnm

Sep 3, 2015

We bought an Accord EX-L from landmark Honda yesterday and our sales consultant, Donte Durant, was excellent. He is the epitome of good customer service. Very personable and knowledgeable. He single handedly made our experience worthwhile. I highly recommend Landmark Honda and Donte Durant if you're in the market for a vehicle.

Em Cross

Sep 3, 2015

I was in and out in less than an hour. He was funny witty and cut me an amazing deal. I highly recommend Jim and made buying a car a very enjoyable experience

Melody

Aug 31, 2015

We stopped in "to look" and were very impressed with the cars and the sales staff. Minhaj Adeel met us at the door and answered all of our questions and provided a wealth of information. We decided to test drive a vehicle. Throughout, Adeel was very helpful and polite. He has a very comfortable style....very professional without the pressure. Overall, the best car buying experience.

Drong8r

Aug 29, 2015

We bought a Odyssey today from Donte. I had spoken with 4 other dealerships in the NOVA area, prior to hearing from Donte. He was up front and professional on the phone; after telling him the specifics of what we were looking for, he took the time to confirm with me and said he would get back to me after researching their inventory and others nearby. We went to the dealership a couple hours later and Donte had everything arranged for us. He was helpful and never rushed us or pushed us, it was a stress free discussion and much better then any dealership in the area. He endured the test drive with us, as I packed in my wife and three kids with one of them crying the whole time. It was a true test drive for the minivan.The negotiation process was accommodating and you could tell that Donte was a seasoned salesman who was able to get us the best deal in the area, especially after having been told by the Woodbridge Honda dealer that I would never get a better price then what they offered. Donte beat their price by more than $1,000!!! I happily give a solid recommendation for anyone looking to purchase a new Honda.... go down and see Donte for professional service without the feeling of getting ripped off.

Missjones87

Aug 28, 2015

One word explains my experience at landmark Honda. Amazing. Donte took care of me from the moment I walked in the door. I'm not someone with the best credit, so car buying can be some what difficult. I almost wanted to give up on trying to trade in my car. Donte assured me that I wouldn't leave without my new car. He was absolutely wonderful, so was Maria in the finance department. I walked out of landmark with a brand new car and a great interest rate for someone with not so hot credit. Definitely visit landmark Honda if your looking for great people that are passionate about what they do, and enjoy helping others. Thanks donte, Maria and all the rest of the crew at landmark Honda.

HRV2016

Aug 26, 2015

William Takyi and the team at Landmark Honda are absolute professionals. In short, William will exceed your expectations and make you question everything you thought you knew about car salesmen. William is knowledgeable, patient, and a relaxing presence. We visited with William on a Saturday, remained in casual, no-pressure communication all week, and came back to buy the car on a Friday night. Landmark is lucky to have William; we'd buy from him again, no question about it.

Liz H.

Aug 26, 2015

I purchased a new Honda Civic and was fortunate to work with Adeel. He got me an AMAZING price on my new car, and he was able to expertly answer all my questions about the car and the car buying process. Adeel is a true professional and not once did I feel uneasy or suspect I was getting a less than truthful answer (unlike some dealerships in the area...). If you go to this dealership, ask for Adeel! You will not regret it.

eweaver

Aug 25, 2015

I worked with Minhaj Adeel in the purchasing of a 2016 Honda Pilot. He was courteous, kind, and very helpful in explaining the features of the new model. I did not feel pressured to make a quick decision - and actually came back another day to make the purchase. Throughout the entire experience, Adeel was a wealth of knowledge about the car and about the process.

moneyman2

Aug 24, 2015

I had a great experience at the Landmark dealership. I went in looking for any Honda Accord. Once I saw the Honda Sport, i was really impressed. The style of the car along with the interior was a perfect match. The sales rep was great and helped me a lot with the different choices available.

Kiaya Jackson

Aug 24, 2015

I came into the dealership only to get a routine service check for my 2013 Honda Civic that I absolutely love. Little did I know that I'd end up leaving the dealership with a BRAND NEW 2015 Honda Civic! What an upgrade! Donte took me for a test drive and as always when I come in he is very professional and proficient. I had many concerns and questions concerning the trade of the cars. He answered all of the questions to the best of his ability and put my concerns to rest. He was an awesome dealer and he knows his job well. Always honest and I can count on him! He made what could've been a long strenuous process easy and painless for me while there. Awesome work. Give this man a raise! He works hard and is very dependable. ...Thank you Donte!!! I love my car!!Kiaya Jackson

Mani

Aug 22, 2015

This guys know what a true customer service is like. I am truly impressed by their friendliness and most importantly by their dedication in making sure my experience was a great deal. I highly recommend everyone to pay this guys a visit before making a decision. If you are not buying from landmark, you probably are ripped off.

Mrenough42

Aug 13, 2015

I had a great experience with Maxwell Ogbe and the landmark Honda team. He was very helpful and knowledgeable. All questions and concerns were answered.

mhernandez4298

Aug 13, 2015

We needed to lease a car and Jim Fairchild was there to help us find a great deal. Jim wasn't pushy, he just informed us the best way to lease a car if you ever want to upgrade in the next couple of years. Definitely, one of the best experiences we've had to buy/lease a car. Jim and staff also dealt with our 10 month old son for 4.5 hours and kept him entertained. Finance professional was also good and pretty funny. Finance professional got us through the paper work pretty quickly.

grateful customer

Aug 10, 2015

Thank you to William Takyi at Landmark Honda for helping us purchase our 10th Honda vehicle!! Mr. Takyi guided us through the process, helped us stay within our budget and answered ALL of our many questions. I highly recommend Mr. Takyi for all of your new Honda vehicle needs.

Oz-to-DC

Aug 10, 2015

Jesse greeted us upon arrival and stayed with us until we drove our beautiful car away. He was very professional and answered all of our questions, even some obviously silly ones. He patiently walked us through the cars we looked at and he did so with a smile and a sense of humor. We did not go to the dealer to buy (although we were prepared to) because we wanted to test drive a couple of other cars. But after Jesse showed us one more car, the one we ended up buying, we knew we did not need to go elsewhere. Jesse went the extra mile to return our rental car on our behalf and texted us the return ticket. We have nothing but praises for him and the experience at the Landmark Honda!! Will definitely recommend to friends and family.

mtrimboli

Aug 9, 2015

William Yatki was my sales person and he provided exceptional service. Made the whole experience of trading in my vehicle and getting a new car ver smooth and seamless.

carrollr21

Aug 8, 2015

Donte was GREAT!!! Having been to multiple dealerships in the past, I understand the car business and expect a certain amount of professionalism, knowledge, and care when it comes to a sales associate. Donte excelled at all of the aforementioned. There was no high pressure intimidation sales tactics. After a great experience, I purchased a new Honda accord EX-L. Donte was there through the whole car buying process and made me feel comfortable. He went above and beyond after my purchase to make sure I knew all the features of my new car.

kellerlynn

Aug 7, 2015

We just purchased the new 2016 Honda Pilot from Jim Fairchild and Karim El-Mulla at Landmark Honda. This is the 3rd vehicle we've purchased from Landmark and I'm sure we'll be back. They went above and beyond and were able to get me exactly what I wanted quickly and their professionalism is beyond compare. We've dealt with other dealerships in the past, Honda and others, and Landmark has exceptional salespeople and service. Thank you Jim and Karim - you helped to make our buying experience wonderful!

Eskeadmas basha

Aug 7, 2015

I really loved the car, the service you provided was very good, you have made me choose a nice car based on your expertise and I like your honesty in your dealings with me, I have loved the car ever since I began to use it , it is very comfortable to ride in and I have got it at a good price, thank you very much Maxwell Ogbe and I hope you keep what you are doing by providing excellent service.Thanks

adhawkins0

Aug 7, 2015

I had recently been in a horrible experience with a used Mercedes Benz Dealership in Alexandria, VA. I was over charged on the C 300 that I purchased by $7,000. I came to Landmark Honda in search of a miracle and that is exactly what I got. Minhaj Adeel is by far the best car salesman that I have ever worked with. Outside of this top/down knowledge of all the vehicles that were on the lot, he was very attentive to the my needs during the process. Not only was he able to put me in a better financial situation with the New 2015 Honda Accord that I purchased, but he was also able to provide me with the peace of mind that I had been looking for. I have had three Hondas since 2009. All dealerships were great, but Landmark Honda was by far the best experience that I have had and Minhaj Adeel and his partner Kumar are who made my story possible. These two men have put me in a position where I'm in a great car for many years to come and will not have to break the bank for repairs and other items such as routine maintenance. Regards,Tony

khurram

Aug 6, 2015

hi dear , This is khurram shahzad, just bought a car from landmark honda alexandria. before i had car from Toyota, they rip me off on 23%. i bought a new car on same credit scour.from Honda , they give me 3.6% i think which is excellent. i am really happy now. but i am not say all persons are same , it could be some crape in Honda too , but i recommend Mr. adeel minhaj . he is really awesome man i ever seen in my life . if you need a new car . i would say see him, he is different .the way he help me no one does in this country.thanks

rose89

Aug 4, 2015

Every employee that assisted us in making our new vehicle purchase excelled & surpassed the standard customer service expectation! They assisted us by answering all of our questions/concerns, helped identify what vehicles best suited our needs and did everything possible to assure we were given the best deal that suited our family! This was an amazing experience and we are thankful for all the help we were provided by the staff at Landmark Honda!

azhar1214atyahoo.con

Aug 3, 2015

I came to purchased a used Honda civics and during that I met Mr Minhaj Adeel who convinced me in such a way that I changes my mind to buy a new Honda Civics 2015 instead of used one. I was impressed with his Professional Knowledge, skill to convey his point of view and convincing power to cell the product. He was wonderful gentleman with high quality abilities to deliver and convince, well informed and explained the entire deal. I wish him all the best for his wonderful future carrier.

Annel48

Aug 2, 2015

William Takyi was my salesperson. He was professional, well informed and guided me through the purchase of my 2015 Honda Civic with ease. I would rate him as outstanding and will definitely refer him to my friends, who are considering a car purchase.

debwins

Aug 1, 2015

this dealership had a large variety of inventory. Customer service was respectful and helpful. Would said it he would interested in purchasing a Honda to go here and ask specifically for Mr Donte Durant. Donte was helpful and informative and professional.

Dahlia

Jul 30, 2015

I am just getting home after having a wonderful experience at Landmark Honda. Donte Durant was my sales professional and after shopping at multiple Honda dealers in the area, he allowed me to feel comfortable and relaxed in this car buying process. Donte is professional, knowledgable about the Honda brand, and offered guidance through each step. As a result of his hard work, I am a proud owner of a new vehicle.

TAPerrell

Jul 30, 2015

The entire staff at Landmark Honda was outstanding. I had been search for a specific car in a specific color and to my pleasure Landmark had it. When I spoke to them, they indicated it was the last one but held it for me until I could get there after work. I knew as soon as I saw it, the HRV was MINE. It was rush hour but Adeel took me for a great test drive with limited traffic and explained everything. He answered all my question no matter how crazy them sounded (even to me) and was very informative about features I wasn't aware of. I had a pre-approval for financing from Honda so Joe made that process smooth and quick. He promised me we'd be done in an hour and 57 minutes later the service department was bringing my car around. I had a co-signer on my loan who wasn't able to come and Landmark made arrangements to come to my house the next day to get the remainder of the paperwork signed. I really appreciated that.Overall, my experience was outstanding.

Sierra215

Jul 28, 2015

Upon purchasing my first car, I went to various dealerships but it was Landmark Honda who sold me with their excellent customer service. Mr. William Takyi was very patience with me during my vehicle selection process. He was knowledgable, professional and ensured that I walked away happy with my purchase not to mention a great deal! Overall, my interaction with the whole Landmark Honda Team was pleasant and I will highly recommend this dealership to someone else. I was referred by a family member who recently purchased an SUV from Landmark Honda.

errols5697

Jul 28, 2015

We knew exactly what we wanted and my wife had a good phone conversation with William Takyi concerning the car's availability and price. I went in the following day to close and Mr Takyi made the process easy and painless( except for some long waits during some of the application processing)He was v very attentive to me and took serious concerns for all aspects of the processI would clearly deal with him again .The financing piece was also done with relative ease, let aide unending signatures needed. The inevitable pitch for extended warranties came and when I firmly and hopefully politely declined there was very very little push back or embarrassing attempts at hard sell..I appreciated that

2015OdysseyEX

Jul 25, 2015

The rating would be five stars, but for the warranty sales job.I went through the AAA buying program for a 2015 Honda Odyssey EX. They called with a great price over the phone. I went in and bought the car. Our salesperson was Donte Durant and he was courteous and informed. He made the experience pleasant.There wasn't any haggling. They gave me such a great price that I didn't think that they could go any lower.Then we went into the finance office, and were pestered for the extended warranty. I was happy, I had done my homework and got a great price on a good car. Then I was informed for 20 minutes about how the car is mostly good, but it is going to break, and you want this warranty. I said "no thank you" four times before it stuck.The three stars for the customer service were also for the warranty sales. Donte was five stars.

Linette714

Jul 21, 2015

I purchased a car from Mr. William Takyi from Landmark Honda. The experience was wonderful. He was professional, didn't try to sell me something I didn't want and made sure I was happy with the car I purchased. Over the past 20 years I have purchased all of my cars at Landmark Honda because of their high quality of service. I wanted to say, thank you Mr. Takyi for all of your hard work.

Jenali

Jul 19, 2015

Landmark Honda made buying a new Honda Fit a great experience! Thinking that it would have been busy on a Saturday, we were directed to Donte Durant who made us his first priority throughout the whole deal. He was very knowledgeable about the make and model during the test drive and was very helpful with all the paperwork. We were all very impressed during the whole visit!

T2015

Jul 16, 2015

At first, we preferred Toyota Camry to Honda Accord. We visited a few Toyota dealers for test drive and were ready to buy a Camry. Our neighbor recommended Adeel from Landmark Honda to us and suggested to give it a shot. It was polite of him to greet us warmly at the dealership. He showed the vehicle he prepared for us and explained every detail of the new cars features. He gave us the impression that he not only sells a great car to us but also provides great after-sales service. We feel we can rely on Landmark dealership for its service. Then, we decided to buy the Honda Accord. The process was smooth and quick. Over all, we would like to give five stars to Adeel for his professionalism; five stars to Landmark Honda for their service. Great buying experience!

RR

Jul 14, 2015

I had already determined what car I wanted and the price I was willing to pay "out the door" before going to the dealership. I worked with Minhaj Adeel and he was very thorough going over the details of the car (engine, drive train, controls). A quick test drive confirmed that this was the make and model I wanted. I presented the bottom line number I had determined and after a quick meeting with the sales manager the number was accepted. Start to finish took no more than two hours - from my arrival on the lot to driving my daughter's new Civic LX home. (For what it's worth....this is the sixth vehicle I have purchased at Landmark Honda, starting in 1992)

Cash

Jul 8, 2015

I Filled Out An Application Back In February Got A Call From William To Come In And He Guaranteed That I'll Walk Out With A Vehicle.. I Had No Faith At All.. I Procrastinated Then After A Few Hours I Said You Know What, I'll Try. My Sister And I Went Met With William.. I Was Still In Denial.. William Just Kept Saying You Need To Have Faith. Everything Will Be Fine Low And Behold I Was Approved With $1,500 Down I Left With A Brand New Honda Civic Coupe. Anita Helped With Everything I Practically Did Nothing She Worked With Me Every Step Of The Way.Unfortunately My Vehicle Was Totaled in May And I Went Back To Honda After My Insurance Paid My First Vehicle Off. I Was Injured In That Accident With A Neck Brace And All. I Called William To Let Him Know What Happened. He Let A Manager Call Me Back(can't remember his Name) I Told Him I Only Had $500 he Said Come On Bring It I'll Take Care Of You. I Went And Was Greeted At The Door.. William And Anita Took Care Of Me Every Step of The Way Yet Again!! In Fact I Left With A Four Door This Time.. And Not To Mention Civic Matched My Down Payment!!! I Highly Recommend This Dealership In Fact My Fiance Was So Impressed With The Service He's Going There To Get A Vehicle.. Wonderful Customer Service Experience!!!

Sam

Jul 5, 2015

I had a very good experience with Vincent at Landmark Honda. Chris Ratchye, who is the service manager, recommended I speak with Vincent about a 2015 Accord Sport. Chris has serviced my 2002 Accord for over 10 years, and I have had excellent service from the dealership. The buying process was easy with little to no haggling over the price. Thanks very much for a good overall car buying experience.

NMR3Q

Jun 30, 2015

Vince and Maria really took care of us. My experience with Landmark Honda was professional, open, and honest thanks to them. This was the third dealership we went to and it was the best, by far. Thank you!

Fiyorina

Jun 21, 2015

This was my first time buying a car and I had such great service at landmark Honda from Maxwell Ogbe. He was very professional and told me everything I needed to know about the cars I was looking at. I was very pleased with my experience and with the car I purchased!

kwint

Jun 21, 2015

Purchased a new Honda HRV - my 3rd Honda purchased at Landmark Honda. Received top-notch, excellent service from Donte Durant from the test drive all the way through the purchase. Donte answered all my questions and made me feel comfortable throughout the entire sales process Really happy with the professionalism and customer service shown by all members of the Landmark staff.

tonyt227

Jun 18, 2015

just purchased a new car at landmark honda, and the experience was great. recently totalled my car, and was in a dire situation, but with the help of the salesman Donte and the other staff members, everything worked out. would definitely recommend Donte and landmark honda to other potential car buyers!

MJC

Jun 13, 2015

The team at Landmark Honda did it again. Great service, fair pricing, and no games - in and out. Donte Durant was the salesman for my 4th Honda and he was a pleasure to work with. Very knowledgeable, easy going and made the process very easy. I was in and out in under 2 hours including a test drive and financing. My service manager, Milton Cruz, even took the time out of his day to seek me out when he heard I was coming in to come and say hi and ask about the family! Milton and his team are phenomenal and the reason that I will always buy Honda from Landmark.

Another Satisfied Customer

Jun 5, 2015

I want to thank the tag-team effort of Donte Durant and Jesse Sealey for another wonderful experience with Landmark Honda. This marks the 5th Honda we purchased from Landmark, 2 in one month. The no pressure consultative approach keeps my family and friends coming back for more and all of us recommending Landmark Honda for new and used cars. The very friendly customer focused relaxed environment Donte brought to the table coupled with Jesse's detailed explanation of the car's features and benefits "sealed" the sale without even talking about price... that's what I call value selling. Of course, knowing Kumar would do his best when it comes to the final number sets our mind at ease always. From the beginning to the end with Anita Carlson, who sharpened her pencil and educated me with a different payment option far more attractive than I had planned, please accept our heartfelt thank you. Eric and Hazel Embuscado

Mireya&luis

Jun 5, 2015

With the best customer service after visiting other dealers. They got all my answer and explain all the little details that make our decision on getting the new car a really easy one. Thank you so much Jesse!!!!

SalamsHondas

Jun 5, 2015

My wife & I moved to northern VA in 2000, when we had a need to purchase a car we shopped around and we found Landmark Honda to be the friendliest, most helpful staff, best customer service and v very knowledgeable sales personnel. WE have purchased 4 CRV's since 2002 and our last experience with William Takyi was an exceptional one.

tracey1234

Jun 4, 2015

My wife and I were intent on car shopping, but after meeting and dealing with Julian Cruz, we knew we had found the right car. The Honda Pilot we purchased is exactly everything my wife wanted. Thanks.

Crsmejia

Jun 4, 2015

My boyfriend and I went to Honda to look at their 2015 Honda Accords back in February and received help from Jesse Sealey who walked us through the different accords that were there and all of their features. He really listened to what it was we wanted and what was really important to us and showed us exactly what we were looking for! Being a first time car owner we didn't know anything so he patiently and thoroughly went over the process with us and we had our brand new car in a short amount of time! We were so happy with our service we recommended our friends and family members to him and they too bought a car and had an excellent experience! Recently we went back for our second car, 2015 Honda Cr-V and again we were elated with the service he provided! TOP NOTCH and TIMELY SERVICE from someone who really knows his stuff!

cordy111

Jun 2, 2015

I came to landmark Honda to buy a Honda and the service I received was remarkable. I'm 25 and gay and a lot of times people are so disrespectful towards me. Jesse Sealey made me feel right at home at Honda. He is very polite, charismatic, charming, and not to mention cute. I would recommend him and this dealership any day

Maeganlynn

May 30, 2015

Went there today to get rid if my awful ford. After dealing with my difficult self they were able to put me in a brand new Honda Civic HF. I couldn't be happier. I had thier full attention while I was there and the whole process wentry flawlessly. By far my best experience with a dealer ever!

God Not Dead

May 26, 2015

He made me feel that the impossible was possible. I have a new car now.

A Very Happy Customer

May 26, 2015

If you want an honest, reliable man of integrity who follows up on his word then you want Maxwell "Fitsum" Ogbe. He and Landmark Honda are those who you want to believe exist. Honest and up front with no pushy sales gimmick. Bottom lines, up front and no wasted time and effort.This is the third vehicle my family and I have purchased here and I plan on coming back again. Thank you for an extremely pleasant experience.

Pilot#2

May 25, 2015

I traded emails with William prior to coming in, including specific pricing and anticipated trade value. Upon arrival at the dealership, I experienced exactly what I expected from the emails. I was treated fairly and professionally, with none of the auto dealership "tricks." Drove home with a closeout 2015 Honda Pilot Touring AWD for a fair price. After many years of buying/selling autos, including growing up with family members "in the business," I'd recommend William Takyi.Only items that kept me from 5-stars for the dealership were: extended wait times (probably to be expected on Memorial Day weekend) and a little bit of discontinuity with Finance when I finalized the deal. Still, a great experience.

Happy Customer

May 23, 2015

We bought the 2015 Honda Accord Hybrid for cash. William Tayi was an excellent sales person. Very low key, not pushy. The service staff was also helpful regarding battery charging. However, the Finance guy was pushy and irritated my wife. Overall, I recommend buying a new Honda at Landmark.

landmark

May 23, 2015

My husband and I planned to visit at least three Honda dealers hunting for the best offer. We started at Landmark Honda for being the closest, but we didn't need to go anywhere else!

jodina2

May 18, 2015

I was able to drive home a new 2015 civic with no hassle, they treats me nicely.

Rick Naab

May 16, 2015

I drove in from Ohio and was expecting to be treated like the dealerships there. What a big difference. Nana was a very delightful salesperson. She went out of her way to make me feel welcome. I purchased a used car, but was treated like a king. Again excellent working with Nana. I would deal with her again in the future.

PT

May 15, 2015

I very like to recommend Landmark Honda because their services are very welcome and excellent. The car is very convenient and in new use. They also have loan apply with flexible and suitable rate.

Mayra Aviles

May 14, 2015

Really good experience, you can find what you need, great cars and great services High recommended

K. Jackson

May 14, 2015

I bought my very FIRST car at Landmark Honda in June 2013 and Mr. Durant was the one who helped me test drive a couple cars and pick the BEST one suited for me. I am stationed at Fort Myer so I have to come get servicing and check ups from time to time. Everytime I come Mr. Durant makes sure that I have everything I need and that I am squared away. He has the best customer service and greets me everytime with a smile.I have often sent a lot of my battle buddies looking to purchase a car to Mr. Durant ensuring them that with him they are in good hands!Well done Donte!!K. Jackson

ken_accord

May 13, 2015

Very professional, knowledgeable, determined staff from the Very first person I encountered to the last! They met all my needs and greatly surpassed my expectations it was a pleasure!

Ebonymp

May 12, 2015

Donte Durant helped me from the very beginning. I started off with a used 2001 Ford Taurus that was on its last leg an I felt hopeless because I never thought in a million years I could afford or get approved for a brand new car but he made it all possible. He guaranteed I would have a brand new car that same week that my car broke down and to add I was also starting a new job which required me to use my own vehicle. I was so nervous an worried but he made me feel absolutely comfortable an stress free. To make a long story short Donte not only helped me get approved for my first but he also helped me with my second Honda Civic. (2013-2015). I have recommend at least 3 other friends which he has also helped with a new car and I will continue to do so just because he is the best. The entire staff was great as well. Thank you Landmark Honda

Shandra K.

May 12, 2015

I met Donte on my first visit. I purchased my last new car in 1998 so it was a big deal for me to be looking at a new one. Donte was great - he answered all my questions and did not pressure me even when I said I wasn't buying on my first visit. He did not feel like a stereotypical pushy salesman which made me feel better about going back to Landmark. When I went back after making up my mind for the 2015 Accord Sedan I made sure to go back to Donte. He took care of me through the whole process and has followed up since then. If you're looking for a Honda I'd definitely recommend working with Donte!!

David

May 12, 2015

I bought a new Honda CRV from Landmark Honda. I was glad to meet the salesman Donte. He was very kind and very professional. He did not only sell clients cars, but also provide friendly professional service. He treats customers like friends. He did not push me hard to buy, instead he help trade in my old car to save money. Even the trade-in didn't work out by other reasons, he still spent a lot time with me. I appreciate his effort, and like to recommend his service to others.

Rezana13

May 12, 2015

Great service and personable! Excellent job on meeting my unique needs. Vincent and Joey were instrumental and creating a miracle. Your efforts are greatly appreciated!!!

mydctonylmh

May 11, 2015

Recently, my friend and I went to Landmark Honda see if I could possibly trade in my current vehicle for a used Honda. Given my credit situation, it appeared to be a difficult task. Nevertheless, after much determination and perseverance, Vincent V. Porter and Joey Dizon worked out a deal of the year! Considering our unique circumstances, not only did I drive off with a 2015 vehicle to assist with building credit, but my friend also drove off in a 2015 vehicle which lowered her previous payment by $220.00 a month. These gentleman made us feel comfortable and were honest throughout every step of the process. I've definitely learned to "Never say never!!"

Cmtjmt1812

May 8, 2015

I purchased my first New car from Donte, back in March. He was very helpful and straight to the point no twist and turns, recently I came in for an oil change, he was still polite and helpful. While waiting he would come check on me and ask if I needed any thing. Donte is the bomb.com

Hondasnomore

May 5, 2015

I purchased a Honda Ridgeline. I paid cash purchased maintenance warranty and commodore coating. A few months later I see a hairline crack in the liner on the top were it was attached to bed. I took to my local dealer who said the selling dealership would have to take care of it. I contact this dealership who without looking at it even says sorry but "that's a hard pill to swallow". I will not only never suggest this dealership but I will also (though I like their vehicles) never purchase another Honda. When will companies learn the importance of their customers?

oranges

May 5, 2015

Everyone was exceptionally helpful and courteous, especially Mr. Vincent Porter. I would recommend this dealer in a heartbeat, as a matter of fact, two of my relatives are on their way to make a purchase.Thanks Landmark Honda

THX-1138

May 5, 2015

When applying for financing, please beware that Landmark Honda will submit your financing request to several financial institutions that will each cause a hard credit inquiry to appear on your credit report. When filling out a single application for financing, up to 6 hard credit inquiries will occur affecting your credit score.

Xaminer

May 4, 2015

I own a 2013 odyssey and wanted to get something fixed under warranty. I walked into the service department today (5/4/15 around 2pm) from the side and not from the middle and then i stopped by the desk of the first service writter as soon as i entered the area. This person is located on the left most edge if you enter the area from the middle. He first greeted me and said "how can i help you?" I have told the service writer that i wanted to get some things fixed under warranty. Then he asked "where did you buy the car from?" I said, from Bill Page, then he gave me a sarcastic laugh. I didn't know what that was. Does it matter where you buy the car? i thought you can get service as long as the car is still under warranty it doesn't matter which dealership you go to, they should be able to fix the problem right? So i started to explain what i wanted to get done. First, was rattling noise coming from power lift gate. He said that he could have someone look into it. Then i said that my transmission was shuddering, and he said "do you see the engine light on" I said No, and then he immediately concluded that there is no problem with transmission. I mean, is he the mechanic? or a service writer? How can he just tell you that there is no problem without even test driving and knowing where the problem is. Maybe this guy should work as a mechanic instead because he has no idea what customer service means. Then the last thing i mentioned to him was that i was having issues with the front breaks, that when going on a highway and when i step on the brake the steering wheel vibrates. The guy looked at me and said "honda only covers breaks for 1 year 12,000 miles" What a crap! then he said "we will look into the breaks and if there is something wrong then i can pay $300 to get it fixed" I left the service desk right away without looking at this dumb, disrespectful, unprofessional person. As i was leaving the area he kept asking me if i would drop the car off this Wednesday. What do you think? Duh... NOT A CHANCE!!!I will file a formal complain with corporate HONDA Motors regarding this matter.

mississippi

May 3, 2015

I will always tell folks about my experiences with Landmark Honda and the genuine care, concern, and exceptional customer service from "Honda Vince". When I go to get my car serviced at Landmark (and only at this site) I hope to always see him and the General Manager, Mr. Joe Waldman, who is very nice as well. Keep up the great work Vince, Mr. Waldman and Landmark Honda!!!!!!

2ofakind

May 2, 2015

I never thought where i am today i would be riding a brand new car that i can actually call mines. Now thats awesome! All with the help of Vincent Porter,who has the best patience with his customers. Providing a great professional attitude the entire time; was two thumbs up for me. Thanks Vince I love my vehicle. Need a car Landmark Honda is the place to be.

Krys

Apr 30, 2015

I have been a repeat customer of Landmark Honda since 2009... I have leased 4 CRVs with them so far, and they have always been great in making the best offers, meeting my needs and making such a smooth transaction to a new car. For sales and lease, William Takyi is one of the best I have ever dealt with. He was never pushy, but always followed up, gave me great attention and was able to provide the exact car I wanted in a calm, patient and reliable way. Ali has also been great in negotiating the best deal. The services team is very nice too, I have only used basic maintenance services but have no complaints at all. I highly recommend Landmark Honda (and especially William).

Mwunder

Apr 30, 2015

I was in the market for a new car, after owning a VW for 10 years. Having owned two Hondas previously, I went directly to Landmark Honda, since I had always received excellent service there. Donte Durant greeted us and gave me a thorough rundown of all the features on the various Accords. He worked to get me a good trade in price for my old car and to get me close to my price point for a new Accord. I took a couple days to review the info., and though he kept in touch with me, he did not apply overwhelming pressure. Because of that and the fact that the 2015 Accords are so exciting, I looked forward to closing the deal with him. Thank you, Dante, for putting me into my dream car!!

Marissa19

Apr 24, 2015

If you want to be blindly robbed, then I'd recommend going here. I dropped my car off for service that was under my warranty, as stated by a Honda dealership in NY, the weekend before (couldn't get the service done there because I was only in town for a Saturday). I stated this while making the appointment and when dropping off my car. Of course, as expected from the first time I called, I was told one repair wasn't under my warranty, because I had a dent on my car. I questioned this and was directly told by the customer service manager to "take my business elsewhere" and to come get my car. Never have I been so disrespected by a business or "customer service" manager. Worst customer service ever and you can expect to pay more for parts, services, etc. because it seems as if they're in the business of ripping people off and anyone who questions them or isn't satisfied with the service, can just go elsewhere. I would recommend steering clear of this dealership and the horrible way they represent Honda.

nicolettehryan

Apr 19, 2015

my car salesman Maxwell Ogbe, really did take good care of me with my car selection process. He made sure and explain everything thoroughly to me.

Ace

Apr 14, 2015

We are a repeat customer at Landmark Honda and our car buying experience at this dealership is always fantastic! We have leased a car from here before, and this time we went to buy a new car. Vincent Porter was very helpful and knowledgable and he helped us get the best deal! The entire team worked very efficiently and courteously all the way till we walked out of there with our car! I would highly recommend the dealership, and Vincent Porter is the best!!

Luvley330

Apr 14, 2015

I was referred to Landmark Honda via my brother Vincent Holmes. After introduction to Vincent Porter, he assisted me in not only getting a 2015 Honda Civic EX but the BEST in making sure all paperwork was approved and details and payments to a minimum to make my transaction smooth since I live in Inglewood, California! I am BLESSED to have Vincent not only as a relative but a very business detailed person who explained each step in making sure that my car was delivered to me in a timely fashion. Landmark Honda was very good in making sure I had the BEST in starting over in getting my credit on tract! I received my car on Saturday, March 27th. It was the BEST gift for myself because my birthday was on March 30th! I absolutely love it and receive many compliments! I tell them how I got it and where and will recommend Vincent at Landmark Honda anytime. Thank you and Many Blessings~ Cheryl Ellis

Wendy Woods

Apr 2, 2015

This experience was the BEST .I was in a car wreck before Christmas 2014 ,Was tried by many salesman that didn't have me in mind ,it was all about themselves...And Then I met Vince Porter...not only did he make this all about me...He did this deal 3 states away and picked me up from the airport and had me in my new 2015....within 2hrs of getting there...I'm a Honda Gurl...for Life...Vince and The Team at Landmark are Exceptional...

Emily

Mar 31, 2015

Vincent Porter was recommended to me by Chris Rayche (sp?), a service manager at Landmark Honda that I have dealt with. Chris is a 10 on a scale of 1 to 5; so, when he recommended Vincent as a salesman for my purchase of a new Honda CR-V, I was all in. And he was so right. Vincent is also a 10 on a scale of 1 to 5. The purchase was a wonderful, supportive, no-pressure experience. I am so happy!

Mamamartorana

Mar 30, 2015

I have bought 3 Honda CRVs from this dealership. They have been very professional, personable, and friendly. Vince Porter knows his cars and puts no pressure on the sale. Another salesperrson, Nelson, was also very knowledgable about the car and worked closely with me. I'm very impressed that these two sales people worked together exemplary to make me feel comfortable and good about my purchase process. Thanks to the staff of Landmark Honda! A truely #1 dealership!

tccoles

Mar 26, 2015

All of the staff were every helpful during this experience. It wasn't expecting to have to buy a new car, so this was pretty stressful, but they made it an easy process! Definitely a trustworthy group!

Connolly

Mar 26, 2015

Love the car and love Vince Porter even more. He spent a lot of quality time with us. Went to great lengths to explain all details about the vehicle. What a,fabulous representative of Landmark Honda. He sold both the car and the dealership.

qaraqa3matte

Mar 25, 2015

After visiting many dealerships in the DC area especially Honda ones before purchasing my car, I can tell you this is the worst one there is. Run away and don't go here just come in get the price and take it to College Park Honda who will beat their best price (if you don't believe me try it). They will never be able to compete with them.I made a question on the phone for a lease only to have someone pick up the phone. The salesman told me if I got there tonight he'd give me a good deal on a hybrid lease. I had to grab my wife from work and take an Uber for $40 to get there planning on leasing a car. Ali didn't give me any details over the phone every time I tried to ask around before making the trip he just said come in. I came in and they ran my credit and we waited forever. When we got to the deal part they as usual added tons of extra charges and then started negotiating down. I didn't make a crazy offer but a very rational one. They couldn't even meet me half way. They took a bit off so I budged a few hundred dollars but they didn't budge. They told me goodbye.The minute I left this dealership I called College Park Honda who immediately said they'd meet my my original offer to them (not the one where I budged a few hundred dollars). Not only this, they beat the deal that I gave them by another $300 so it was $300 below my best offer to Landmark which they wouldn't budge on. When I hesitated, College Park Honda beat them again and ended up beating the "best deal" I was offered by Mr. Ali by over $1000. I ended up emailing the deal to Landmark and they wouldn't even reply.The best decision of my life was not to lease that car that night at Landmark even after wasting all that money and going there. It's ok $40 Uber went down the drain but the car at College Park saved $1000!!!! I don't like being dragged out somewhere and not getting the best price. Look at the reviews for College Park Honda they are a lot better on Yelp and that is how I found them and decided to go there.Don't go here whatever you do they sell lots of cars and that's why they have more margin to rip you off.

Sunnyday

Mar 23, 2015

It was a nice day, but Vincent Porter made it even better. We didn't expect to buy a car the day we visited, but he made us change our minds and we drove home with a very nice car at a great value with wonderful functions. He was very friendly, nice, and professional. We definitely recommend this dealer and Vincent to people who are thinking about buying a car.

Happy honda

Mar 23, 2015

Fast and quality work. Are you sure me that the work will be done correctly with the highest quality ..fairness of price I will use there service again

a0t93305

Mar 21, 2015

I was in a bad spot being carless for about a couple weeks with only one thing in mind which was to make a purchase. I went into Landmark Honda and met Maxwell Ogbe and could not have been luckier. He showed me a couple cars but I gave him the vin number on a vehicle I was interested and he took me to a Honda civic right away took me out for a test drive explaining to me the features and what benefits I had shopping with Honda. He was quite knowledgeable and very friendly. This gentleman is in the right business and if you are looking for a car you call ahead and make sure he is there and be prepared by how car buying should be.

Darya

Mar 21, 2015

Our car buying experience was absolutely fantastic! Everything went very smoothly! The dealership team worked with us in every aspect to make the trade in and purchase process seamless!

FormerlyFrustrated

Mar 3, 2015

I gave 4 dealers the exact same list of must-haves, and preferences and ask each to provide a quote to lease. Donte ticked off every item on my list and asked about 2 questions just to clarify what I was asking for and sent me a firm quote in a very timely manner. Two of the other dealers kept sending me form letters via email that didn't even acknowledge my request. Another one tried to get me to send him Donte's quote after he quoted me a terrible deal. I lease a new vehicle every three years and up until now I have found it to be an extremely frustrating experience. Donte made this transaction the most hassle-free car leasing experience I have ever had. I had my price before I ever even went into the store. We test drove the exact vehicle, trim level and even the preferred color I had inquired about. I signed papers and drove it home. In three years, when my lease is up, I will definitely go to see Donte at Landmark Honda before I waste my time anywhere else. Thanks so much Donte for listening to what was important to me in my lease transaction!

PooRService

Feb 19, 2015

I went to Landmark Honda to work a prearranged deal with Mr. Get. I was told that he would match a comparable deal from another dealership. Once I was there, the manager "Ali" started to renegotiate the deal that was already agreed upon. That is the first ding on them. On top of that the way Mr. Ali was talking to people and myself was as if I was below him. Very disrespectful attitude towards customers. Both the manager Ali and the salesperson started trash talking the dealership I had originally gotten the pricing from. I could only take it for maybe 10 minutes. I felt that I was wasting my time. I got the car I wanted from Hendricks Honda. No hassles -no renegotiating and very respectful behavior from Hendricks Honda.

grngbln

Feb 7, 2015

He's the friendliest person and will try to get you the best deal possible. He makes you feel comfortable and isn't annoyingly pushy like other salesmen. There was something really genuine about him.

emilynic

Jan 29, 2015

I've taken my car to the service department here twice and had a pleasant experience both times. I definitely plan on going back. I dealt with Milton as my service advisor and he was great! He was friendly and answered the many questions I had. Also I like that he was straightforward and honest about the condition of my car and wasn't trying to upsell me into services I didn't need, which is something I'm usually wary about when getting my car serviced. In fact I asked him if a certain part needed to be replaced on my car and he said that honestly if it were him he would not replace it yet because it was in okay condition and may not need to be replaced in the future. Also he went through the pros and cons of aftermarket vs. factory parts to help me decide which was the better choice for me financially- not what would help the dealership make the most money from me.The service waiting area was nice, I got free coffee and the wait wasn't too long. My only wish is that they were open a little later in the evenings since I don't get out of work until late.

endale

Dec 28, 2014

I want to compliment one of your excellent employees, Gus Cucalon. He used more than enough time to explain the kind service my Honda pilot required. I have always received quality service at VA land mark Honda dealer service center so that such service makes me to have great relationships with Honda. Thank you very much again, Mr. Cucalon.Sincerely,Endale Tadesse

dagib2015CRV

Dec 5, 2014

Landmark Honda offers great service through its unique and dedicated team . Mr Bouquet Washington and his teammate Ali recently assisted me on a vehicle purchase.Thanks Honda and kudos to you Mr Bouquet Washington

satrhoden

Dec 3, 2014

In 2012, I brought my first new Honda CRV from Landmark Honda. I was very pleased with the initial purchase process. I live in Washington, DC and was having my car serviced in a nearby MD Honda service center simply because of convenience. I experienced a engine problem - car was towed to my regular service location and when they told me I needed a engine replacement and the price I was floored - even buying a rebuilt engine was way out of my budget. I am self employed and needed my car to operate my business. I was getting a good feeling from the service representative. When I told them I was having the car towed and taken to olde faithful Landmark Honda I detected and attitude. Once at Landmark Honda the vehicle was evaluated and I was informed by my NEW Assistant Service Manager, Brian Cail, that a engine replacement was not necessary. The car did require major service but the cost vs replacement cost was much less and something my budget could handle. No matter what my car needs in regards to service it goes to Landmark Honda where I have always experience a professional, exceptional and polite experience in both Sales & Service a Departments. The drive is well worth it!!! I recently was able to purchase a 2014 Honda Accord. Mukesh Kumar, my original Sales Rep. made it happen - I was skeptical. Kumar is always extremely pleasant to deal with, his get it done attitude, professionalism, knowledge & abilities are always appreciated. When called he is always willing to go the extra mile to provide info or answer questions - always with a smile He doesn't make you feel rushed or pushed as some sales reps do. Brian Cali my go to service guy is absolutely wonderful. I thought when I purchased the 2014 that I would lose him but I am happy he is still my service rep. Brian has ALWAYS been very professional and efficient. He pleasant demeanor just makes you comfortable and I totally trust his expert opinion & evaluation results. I have never felt that I have been taken to the bank as they say with my service expenses. I run several businesses and time is money - Brian understands my needs and whether I need a rental or I have the time to wait which is rare - handles my needs efficiently, effectively & expeditiously - always with a SMILE. Both Mukesh & Brian have my stamp of approval to represent the quality of customer service that make Landmark Honda stand out from the rest in proving 100% Exceptional Customer Service with a 5 Star Rating. Landmark Honda and I have a winning team in sales and service with the service provided by Mukesh & Brian. I give props only when they are due. So gentlemen, I've applaud you both - now baby take a bow!!!!

AyAy

Dec 1, 2014

I took my 2005 Honda Accord to Landmark to get my transmission and brake fluids changed and I was shocked to see how crowded it already was (I went when they opened). Brian welcomed me over to his counter and confirmed my paperwork. I decided to stay and wait for my car to be finished so I waited in the wait area. About 45 minutes passed by and Brian walks in with a box full of Honda hats and bags and let each customer pick whichever they wanted. I thought this was so thoughtful seeing as people are normally grumpy early Monday morning lol. So it brought a smile to my face (I picked the bag...a girl loves a bag). Anywho, the technician who serviced my car was Gerardo Herrera who did a wonderful job with it and Brian Cail was such an awesome customer service rep, he really made my visit there one to remember. Thank you!

MissAlena

Nov 27, 2014

I have been and continue to be very pleased with my experiences at Landmark Honda. The manager, Brian is so nice and pleasant and funny. He makes sure my car is taken care of in a timely manner and I am able to get in and out! This is the Best Customer Service at a car place I have every received. I completely trust them and have never felt ripped off or taken advantage of!

Leviticus Butler

Nov 4, 2014

today 11/4/14 we were helped out by maxwell ogbe he was such a helping hand. it has been a pleasure conducting business with him; he is very personable. everything went extremely smooth and in a timely fashion. i had recently been in a car accident and was in dyer need of another vehicle and after weeks of fighting with the opposing insurance company, with no transportation (as a working college student), it was a breath of fresh air to have someone so friendly and understanding work with us

jasonabel

Oct 25, 2014

Fantastic in every way. We leased two cars from them in the past couple of months. The first experience was so smooth that we went back again for the second time. Donte Durant was great - honest, helpful and accommodating. I highly recommend both Donte and Landmark to anyone looking to buy or lease a car. They treated me and my family with respect, and they will have my business next time around too. There were no games, no bait-and-switch -- Donte and the team stood by their word, twice, and there was nothing hidden or unexpected. If you want an easy, rewarding experience, go see Donte at Landmark.

Tsega Moges

Oct 23, 2014

I did not know purchasing a car would get me a new family. They were so friendly and thoughtful. defiantly a memorable experience that I wont forget!-Tsega Moges

Karen Soto

Oct 23, 2014

Great salesman. Friendly guy who did not pressure us, but make us feel that our happiness was his primary concern. Both my spouse and I purchased used Honda Civics. He and Joey from finance worked with us to make sure we were happy - which we are. I highly recommend this dealership and Karim!

chicastx4

Oct 19, 2014

This is my first time leasing and I felt like Jimmy made the whole process very easy and smooth! I found a great price for the car on Truecar.com and he even got me a better price. It was fast and easy! I highly recommend!

tjv1960

Oct 18, 2014

Brian of the yellow team is wonderful. Very professional, courteous and trustworthy. I've had service preformed twice this month and I was kept abreast of what was need and the expected wait time. I have a 2003 Honda Accord and this is the only dealership that has provided service to my car. I know and trust that I will receive great service.

Yitzchok Levi

Oct 16, 2014

I have been working with Chris for years. He is responsive, knowledgeable, friendly, and fair. I HAVE sent people to him in the past and will continue to!

Tarketa

Oct 11, 2014

I have never had such a great time, buying a car. Donte Durant, was my salesman and he made my purchase today, worth every penny!! He wasn't overly aggressive, very honest, friendly, funny and very personable. I would go back tomorrow, and do it all over again. Thanks again Landmark...especially Donte!!! :-)

EPS1

Oct 1, 2014

10/1/2014I have always had a good experience at Landmark Honda but I was really disappointed in the way things were handled in the last oil change I brought the car in for. I was writing a review to say I will be returning to my old mechanic in Old Town.I called to schedule an oil change. My wife and kids took the car in. There was some miscommunication where we were charged for a great deal more than I had expected in taking the car in for an oil change. Brian called me when the car was done and I told him I was extremely disappointed with what had happened and felt frustrated and taken advantage of. He heard me out and understood and apologized for any misunderstanding and made it right. Landmark continues to impress me while being a dealership and offering unsurpassed customer service.

stephenveritas

Sep 30, 2014

I live over 400 miles from Landmark Honda, but I have purchased my last three cars in the Washington D. C. region because of my inability to negotiate a deal with the local dealers. I emailed several Honda dealerships located in various locations including Charlotte, Tampa, Cincinnati as well as D. C. Landmark Honda's salesperson Dante Durant and I have emailed each other for months discussing a Honda Accord LX and when I could visit the dealership. I asked and received my request for the out-of-door cost I would be paying and Dante immediately sent it to me. I decided to purchase the car but before I did, Landmark emailed me one of their advertisements listing their prices. I did some calculations based on those figures which reduced the amount of the car. A few days later, I emailed Dante my offer and the next day he emailed me we had a deal. Yesterday I boarded a U. S. Air flight and flew to Washington for $250 bucks. I arrived at Reagan National Airport around 5 P. M. and took the Metro to the Van Dorn Station and walked to the dealership. (Dante had previously told me they had a shuttle to the dealership from the station but stupid me forgot.) Everyone had the dealership, from the salesperson to the financing manager was very courteous and helpful to me. The process went swiftly and efficiently. I kept waiting for some snap or snafu to develop which might prevent me from purchasing the car at our agreed price, but my skepticism was totally unwarranted and baseless. In summary, I cannot praise the dealership and Dante too highly. Thank you for making this the best car buying experience of my life!

MEH14

Sep 19, 2014

I had the pleasure to work with a long time family friend Maxwell Ogbe, his professionalism and patience makes you feel like you are family! Mr. M does not make you feel pressured at all and will take all the time you need to settle on the car you love! We went with a small budget to purchase a commute car and left paying 20% more with a wide smile! The manager on duty was great, he made sure we were happy and was extremely professional. Overall, I had a great experience and will definitely be coming back to purchase my next car from here in a couple of years!

rachel.oliphant

Sep 6, 2014

This review addresses the sales department, not the service department. I had a miserable, infuriating experience with the sales team and DO NOT recommend this dealership to anyone for any reason ever. They do not care about the customer and I'm very upset that I gave them a sale. I was dismissed, treated rudely, and blamed for the following situation. I purchased a 2014 Honda Accord from Landmark Honda a few weeks ago. I wasn't satisfied with the sales process to begin with as I felt a bit bullied but I accept my role in allowing that to happen. On my fourth day of ownership, a Saturday evening, the battery died on me while I was in New Jersey, 300 miles away from home. I was shocked and angry and immediately called the dealership and asked to speak with my sales rep. He's a nice enough guy and tried to help me figure out the issue since the service team had gone home for the day. I heard him ask for help from two different sales managers while I was on the phone. Neither could be bothered to speak to me directly and all they offered was "tell her to call roadside assistance" and implied that I'd "probably just left my lights on or something". I'm not an idiot nor a novice driver. No manager got on the phone to apologize or show me any concern or to walk me through the situation or to make me have any faith in this new car that had just failed me. In fact, they were entirely unhelpful and instead inferred that it was probably my fault. Infuriating. Thankfully, I had AAA and gave them a call. They arrived an hour later and gave me a jump then tested the battery -- the test came back as "bad cell". The battery was dead for good. AAA proceeded to follow me to the gas station so I could fill up and drive all the way back to VA without having to turn my car off, because it likely wouldn't turn back on.The following day I called the dealership again to get some help. I left a message for a manager to give me a call. 2 1/2 hours later I still hadn't received a call back so I called again and asked to be placed on hold until a manager could speak with me. I was pretty upset about this situation and to this point had had to navigate this entire ordeal on my own. After holding for several minutes I was finally connected with a sales manager named John Polifko. My interaction with this individual made me so furious I was nearly brought to tears. He immediately took an attitude of "What's your problem?" and "Why are you bothering me?". He was rude, combative, tried to make me feel like an idiot, gave me misinformation and again, blamed me for the situation. I had friends in the room with me while I spoke with Mr. Polifko and they couldn't believe how he treated me. He told me to call Honda roadside assistance to have my car towed to the dealership. I called and it turns out I don't have Honda roadside assistance. I called the dealership back to try to get some kind of help out of anyone. I was transferred to another sales manager named Theresa who was sufficiently apologetic and kind. However, she said she would call me back with a "plan" but I didn't get a call back until the next day. She says she wrote my number down wrong. Fine, but my number could have been tracked down on the paperwork at the dealership. On my own, I found out that the service department opened at 8am on Monday and planned to have friend jump my car so I could drive it there, then have my sister drive me to work. Again, making any effort to resolve this situation by myself, with no help from the dealership. When I pulled into the service bay the next morning, the gentleman in the service department immediately apologized for my inconvenience and said about my battery situation, "this isn't uncommon, unfortunately. It happens once or twice a month with new cars." That was a huge relief and within seconds, two days of frustration was eased a bit. He assured me that they would replace the battery (at no cost to me -- you better believe you're giving me a working battery I already paid for) and monitor my car throughout the day to make sure there weren't any other draws on the battery. Fine, great.I ran into my original sales rep as I was leaving and told him how upset I was with the whole ordeal. He introduced me to the General Manager, Joe Waldman. I had only a few minutes before I had to head to work to express to him how I had been treated by his staff. He was apologetic but at this point I needed much more than an apology. When I picked up my car I was again subjected to rudeness and combativeness from Mr. Polifko and Waldman's offer to cover my 5,000 and 10,000 mile service (a total of $160) was a feeble response to my experience. However, after day 3 of losing sleep and being extremely upset about this situation, I had to let it go for my own good. I remain extremely regretful that I gave this dealership a sale and if I could return the car, I would. AVOID AT ALL COST!

sevenrock

Aug 12, 2014

The service department is such a professional group of folks! They recognize you and speak, welcoming you to the Service Department. I had a flat tire on Monday afternoon, called Sean and coordinated for a Tuesday Monday appointment. Dropped my truck off before business hours with a note indicating I needed my truck back by 1100. Sean called at 9 am to explain the tire was beyond repair then explained options available (buy one tire or two tires, alignment/no alignment) No pressure. After I made my decision it would be ready at 11 am. It was! Sean was also able to give me a customer loyalty discount (Every little bit helps!) The service was great and timely -- Sean continues to be the consummate professional -- patient, understanding, prepared to answer questions and an excellent communicator proficient in his duties. Thanks!

Thomas Gates

Aug 5, 2014

This place was amazing!!! The customer service was top notch and they had me in and out in 1 hour. I went online looking at their sales and a salesman called me in less than 5 minutes. Donte was professional and courteous. I would highly recommend this place.

sequoaidiggs

Aug 3, 2014

My experience was amazing thanks to my sale men who answered all questions i had, and also educated me on sale. I recommend Landmark Honda for customers who wants great customer service as well as a great deal on any vehicle present.

ranthony3

Jul 21, 2014

My overall experience with Landmark Honda went well. I called ahead, and spoke with Max the day before I came by, and he greeted my girlfriend and I when we arrived. After our test drive, we sat with him and he was very helpful in answering all of our questions and even drove us to the metro station afterwards.

jaoun

Jul 15, 2014

I traded in my car at Landmark Honda. I had the honor to work with Maxwell Ogbe. He provided great service and was very pleasant to interact with. Honest and caring person. Thank you for making my experience a headache free one. Will recommened this dealership. Also would like to thank the Manager there for being understanding and accomodating my requests.

mulako3110

Jul 11, 2014

Everybody we came across was very nice and friendly. We felt like VIP customers who received first class service from all the associates. I will always recommend Landmark Honda as a place to buy cars. Thank you for your excellent service.

CSoto

Jul 9, 2014

Great experience, I fully recommend this dealer to do business with. I visited many others before I found Landmark and the difference in service was enormous, and of course the car is great.

sevenrock

Jun 12, 2014

I needed three major services, I opted to do all three in one appointment. Sean assured me they could have it finished by 2 pm. Gee, it was done at 11.30 and I was able to use the coupons I received from Landmark/ Sean sent in an email. Again I was pleased with Sean's professionalism, pleasant personality and patience. I noticed Sean had received an award for ten-years of superior service; that is truly a well- deserved award! Congrats Sean! Thanks again for your consistent level of excellent service!

fisheromen

May 28, 2014

My experience at Landmark Honda was excellant. Bouna Ndiaye is a great leader, he is the most professional and patient person i have ever bought a car from.i never felt like I was under pressure to buy, he let me choose. i will send all my friends to Landmark.Mr. Maxwell Ogbe was quite helpful as well,he was great company on the test drive,and prepared the vehicle for my reception.

wsblair

May 23, 2014

I'm biased a bit - I've bought 7 or 8 Hondas from Landmark since 1974, and while the sales team has made the buying experience painless over the years, it's really the service department that brings my wife and me back to Landmark. My service advisor is Gus Cucalon, and the technician who works on my wife's Fit and my Accord is Gustavo Ramos. Gus Cucalon greets me by name at every visit, and somehow keeps a condensed version of our cars' service histories in his head - that's impressive because those histories go back several cars and 6 or 7 years - and Gustavo comes out of the service bay to personally let me know what he found and what he did whenever I have a question. The consistency of the service personnel, the willingness of Larry Shiflett, the service manager, to dig into difficult problems on behalf of the customer (me), and the personal attention that Gus Cucalon has given over the years makes it easy for me to figure out where I'm going to buy my next Honda!

vinaysharmahbd

May 23, 2014

Bought a new 2014 Honda CRV EX AWD in May 2014. Extremely happy with the services provided. They have the best deals in market . No wonder they are No. 1.I go in to details and read almost every fine print before signing off a deal. Sales representative VIN and team at Landmark honda provided all information i asked for and explained details which i thought are not important but were actually important. They did not tried to impose extra charges / accessories that other dealers try to.

Monira

May 3, 2014

Nana Agyeman was proffesional, helpful and went above and beyond to fulfill my wishes and needs. I went to tons of dealerships but it alway felt like a sales push until I stopped by at landmark honda which was also recommended by other people. I was and still am happy with the great service and friendliness of nana and her team. She welcomed me and family even after the purchase of the car like we knew each other for years. I highly recommend landmark honda.

sevenrock

Apr 29, 2014

I called to have my R pax side mirror plate replaced and get an oil change. Sean scheduled an appt for the next day that fit my schedule. Intake went smoothly, Sean had some coupons to help with the cost. The work took about an hour. He also printed out a prioritized list of services that would be needed within the next six months. (NOTE: My CRV is almost 10 years old and is a great vehicle.) He took the time to explain each service and a ball-park cost estimate. I can always depend on Sean to be honest, pleasant and professional. Mr. Boon, the valet, is always so polite and when you leave he sends you off with a smile. I appreciate the consistent excellent service I receive.

iBabyCharlie

Apr 4, 2014

This was one of the best car buying experiences I have ever had! Even while living in New York, i was able to learn everything i needed to know about the vehicle and was so happy about the experience!! Thanks to my salesman maxwell! I will definitely be back in the future.

Bou1902

Mar 18, 2014

Had a good and smooth experience with a professional people . And recommand car's buyers to visit landmark honda to get be in a good hands with people know what they r doing

Missjames

Feb 24, 2014

Maxwell was a great sales man and I loved his honesty. It was greatly appreciated and I'm very thankful for all of your help. I will be referring my family & friends to you'll. I gave this rating because of the level of customer service and honesty.

Andyreview89

Feb 22, 2014

We were in the market for a used Honda, and submitted inquiries to several dealerships after identifying attractively priced vehicles online. Landmark Honda got back to us right away, and we arranged to come in that day to discuss a vehicle that looked good. We were very pleased with the test-drive. Nana (salesperson) was friendly and responsive, both on the phone and in person. After some back-and-forth with her manager (somewhat stressful for my wife) we came to an agreement and bought the car at a price that was acceptable to us and the dealership. It was toward the end of the day, and impressively the Landmark staff worked quickly and a bit past the closing hour to process the purchase and registration paperwork. Maria in finance was very professional and a pleasure to deal with. We left with our new car and a smile on our face! The overall experience was relatively low-stress. But as with any dealership, the customer should know what sort of car they desire and what price they are willing to pay for it, and should be prepared to deal with the fact that dealers are in the business to make money. I am happy that I did business with Landmark, and would recommend them.

ElizaFit

Feb 18, 2014

Since I met Gus at my first service visit over three years ago he has taken great care of my car and provided excellent overall service. He always greats people with a smile, he provides accurate estimates of time and cost for every service, and he takes the time to explain every option before asking me to make a decision. He's even polite when reminding me that my car is way overdue for an oil change. :-) I have enjoyed every visit to Landmark Honda's service department. I moved to Maryland nearly two years ago and I still come back to Landmark for service appointments, all because of Gus.

bbcook

Feb 15, 2014

Maxwell was very helpful in getting a great car for me. Very friendly and not pushy and knowledgeable about his job. It was nice to work with him.

Razz11

Feb 2, 2014

The 'check engine' light came on when driving from Jersey to Alexandria for a funeral. We found the dealership nearest our destination and got GeGe Showers on the phone and she was FANTASTIC. She did some troubleshooting and assured us we could drive safelyand arrived at the dealership shortly after 5. We got a full diagnosis very quickly and assured we'd have a safe drive home. As an aside, the van needed and oil change and headlight which we had taken care of at a reasonable price. The expertise and service provided by GeGe and the behind-the-scenes technicians make me glad to be a Honda Odyssey owner. Thank you, GeGe!

Pilotmayne27

Jan 31, 2014

Purchased a 2011 Honda pilot. Maxwell Ogbe was the employee that sold me the car. He is a good guy and easy to talk to. He does not pressure you into making decisions like some sales people do. So far had the car for almost a month and I am happy with my purchase. Overall a good experience.

Ms.sbenoit

Jan 23, 2014

I had a great experience at Landmark Honda. Ogbe was very friendly and personable. Landmark understood my need for a vehicle and they have fulfilled it. I highly recommend them!

GermaineDC

Jan 23, 2014

I've bought two cars from this dealer in the past. Having been in the market for a used car for about two months, I decided to go back to Landmark Honda.When I walked in I was greeted by Ogbie. I told him what I was looking for and he suggested we test drive the Toyota Scion IQ that was on their lot. Ogbie didn't pressure me to buy the car once I told him I liked it a lot. He was very honest, and just as helpful as possible. Once I bought the car, and couldn't get the bluetooth to operate, all it took to fix it was one phone call. I dropped the car off with Ogbie. He took it to a local Toyota dealer, and provided me with a loaner for the week it took to get the car fixed. I would go back to Landmark Honda, and Ogbie in particular. He provided me with an awesome car buying experience.Germaine

lbaires

Jan 13, 2014

My husband went to this dealer one month ago, recomended oby a family friend who has purchased cars at this specific dealer,he went to buy a honda civic(my surprice birthday present) and he was very happy with the service this people provide, got exactly what he was looking for (and i loved it!!!!!)car was wonderful until i got trouble with the power steering :( now car is back at the dealer to get check but i have faith that they will do whatever it takes to fix this problem as well as they helped my husband from the beginning.thank you .

HimmatKhalsa

Jan 7, 2014

I was shopping for a subaru from New Hampshire using cars.com and expanded my radius to 500 miles, hoping to find the right car for me and willing to fly there to drive it home.I contacted Landmark and reached Ogbe, who was very helpful from the moment I contacted them. He was willing to check on every detail of the car and it's features for me, including the GPS system, the tire tread, the key remotes, and more. This was extremely helpful since I was shopping from out of state. Every time I called, he was friendly and helpful. We also had some issues sorting out my auto loan, which was being sourced from NY, which had some confusing incompatibilities with Virginia's loan procedures. He was very diligent in helping me to figure it all out and connect me with the right people at the dealership.I'm very happy that I worked with Ogbe to buy my car. I know that I can trust him and we have stayed in touch about the car since purchase. In fact, a few weeks after I got home I realized that I was missing a backseat headrest (probably when the seats had to be folded down it was taken off and misplaced). I contacted Ogbe, he followed up with the previous owner, tracked down the headrest and had it mailed to me express! I was impressed and very happy about that.Thanks Ogbe!

CBSangare

Dec 15, 2013

Upon arrival to the dealership, my husband and I were immediately greeted by Mr. Ogbe Maxwell. Our experience from the moment we met Mr. Maxwell until we signed on the dotted line was very positive. Ogbe is very personable, a consummate professional and his approach to selling is very laid back. He has a very upfront and relaxing energy about him and never once seemed pushy or forceful. Ogbe explained all we needed to know about the purchase of our car from point A through Z and did not leave out a detail. There were no surprises upon receipt of our car and we were even pleasantly surprised when Maria Belbruno in Finance informed us that the original interest rate we agreed to was further lowered and an extended warranty was added to our final contract without increasing our monthly payment. From phoning the dealership and being greeted by Anna, the Receptionist to asking for a courtesy from Bouna Ndiaye, the Sales Director, this has been the most pleasant car buying experience I have ever had! I am happy to share this review with anyone willing to read it and will most definitely refer friends and family who are in the car buying market to this dealership!

BOUGHTIT

Dec 1, 2013

I went to Landmark after having visited another Honda dealership the day before. I never wanted a Honda, but the vehicle I thought was my first choice was no longer in production. I thought I would "settle" on a Honda. I had test drove the Ridgeline at the other dealership but did not tell my salesman Vin. I allowed him to do his sales lines. After driving the truck, I insisted on talking turkey, a.k.a. my trade-in. I was trading in a great car, virtually new itself, because of sudden life changes. To my surprise, not only did I end up getting a great deal on the vehicle I sought to purchase, but I also got a very good and reasonable deal on the vehicle I traded. Each supervisor I spoke with to make the deal happen was excellent. I had done my homework so I already knew what they would ask and how they would play their hand. To my delight, they were willing to compromise their profit for my benefit. That's rare. I am very satisfied with my truck and my deal. But that's not the end...I checked their website to see if they were advertising my former car. They were. They are also advertising it at such a bargain price that is right in line with KBB and Edmunds. This is a great dealership with honest, fair, and hardworking representatives who lends value to Honda's already powerful reputation. To Vin, I say thank you and "GREAT JOB". And, "Great Job" to the entire sales team as you all did an outstanding job and I am thoroughly satisfied. I have been to many dealerships and made several purchases, and this is the first time I have been completely satisfied!

davidmendozapekala

Nov 29, 2013

Just bought a great new Honda Accord from the sales team here. Dante and Ali guided me through the process and helped me find impartial material to decide between a Ford Fusion and my new honda accord. Both were upfront with where the Ford was better and helped me make a good choice. I plan to return for up keep.

jdsddz

Nov 28, 2013

Buy a Honda CRV here, Donte Durant is very helpful, I took a long time on choosing the car and making decisions, Donte is very patient and helped a lot. never been here for service, so can't rate that.

sevenrock

Nov 23, 2013

When I called for an oil change appt, I learned my regular service manager (Sean K.), was out and spoke with Charles Hickey. I hesitated but knew I was 30 days behind and with cold weather approaching did not want to further delay the service. I checked in for my appt several days later and found Charles to be professional and courteous. The work was performed and much to my dismay there were several issues dealing with worn out parts. I wavered about having the repairs performed as I was unfamiliar with the items that needed the maintenance, not to mention the unplanned costs involved.Charles explained the importance of the work, especially the safety concerns. I did not feel pressured and understood the necessity He was able to provide preferred customer discounts. I appreciate his patience and professional service.

Tmbritt

Nov 17, 2013

Had an overall decent experience here. I would most definitely recommend a friend of family member to this dealer. The overall process was very smooth.

GeraldBrown

Oct 30, 2013

I took my Honda in for service and while waiting saw a used Mercedes. Mr Ogbe came out to the lot, being very friendly and engaging and helped me through the entire process quickly and efficiently. I've never dealt with a sales professional of such high calibre. I greatly appreciate his professionalism, honesty and helpfulness. I highly recommend him and the Landmark team.

dellis2008

Oct 21, 2013

Maxwell Ogbe is the best! I had started looking to by a Odyssey for over a month and each time one came in it was sold before I could get there. However he continued to keep in touch with me and when the one that was meant for me arrived he called me and we made arrangements for me to come and see it. It was better than all of the ones that I thought I wanted and was on top of every issue/concern that I had.Thanks Ogbe and keep up the good work your service is outstanding!!!

13civic_owner

Oct 13, 2013

I rate this dealership low because the price agreed upon in negotiation was not what was on the finance sheets at checkout. The pricing had to be redone twice with the sales department to match agreed upon figures. So twice there was inaccurate figures given to finance. Had I have not been careful, I would have paid a much higher price for the vehicle than I agreed to in negotiation.

sevenrock

Sep 9, 2013

Landmark sent me an email reminder that my safety inspection was due to expire. I called Sean, my service team leader, and scheduled an appointment. On the appointed day, I arrived and Sean had me in and out of there in about 30-40 minutes. I even got a Customer Loyalty discount! Sean is the consummate professional. He is polite, personable and service oriented! It is this type of business practices that keeps me coming back to Sean & Landmark! Highly recommend this business!

Mohdamin155

Sep 9, 2013

Ogbe was very helpful and reasonable. He showed determination to put me in a car when it was very necessary. He's an excellent car salesman

sisaychew

Sep 7, 2013

First of all I would like to thank Land mark Honda .I had been to 3 dealership to look at other vehicles before I found this one.when I appear to the dealrship I was met with Mr Maxwell Ogbe.actualy he is such a kind of professional sales person.with agreat customer service.He took his time to answear all my questions.and He gave me 2010 honda crv with the fair price.and I bought it with a great pleasure.hoply I will visit this land mark honda soon thanks again.

Terrapunk

Sep 6, 2013

The best experience me and my family ever had buying a car. From the moment we arrived there was no pressure. Tamiz listened to our needs and found what we were looking for. We also got the payments and terms we were looking for. There was no going back and forth for hours. He was very polite and professional. He showed me all the features made sure that this was the car I wanted. We would highly recommend Landmark Honda to our friends and family.

TheFaw

Sep 5, 2013

This was the second Honda my family and I bought within a 30 day period. And, each time I was treated as though I was the only one they were there to serve -- it was great! On the first visit to purchase my mother's car we described what she was looking for and the price she wanted to pay. The sales person Gideon Araia located the exact car my mother wanted and we were out in a reasonable amount of time.On my second visit to purchase my car I again dealt with Mr. Araia and Mr. Oliver is manager. They told me when my new CR-V would arrive and it was at the dealership as promised. I also had the opportunity to work with Mr. Cruz of the Service Department who handled obtaining my accessories for my vehicle. My overall experience -- well, I will be back to buy another Honda -- that says it all!

Pasham

Sep 3, 2013

Great overall experience at the dealership and especially with the best sales person, Mikhail. Can car buying experience be enjoyable? Yes! The easiest and most painless car buying process I`ve ever had! The team works very cooperative, Mike is very honest (what not very common in car biz) knowledgeable about cars and took a great care and lead in helping me to understand what car suits me the most. Mike is a gentleman, waste no time, straight to the point approach and great sense of humor. He let me test drive cars in the conditions other sales won`t (I`ve purchased over a dozen of cars in my life) and I felt absolutely no rush whatsoever. He gave me top dollar for my trade. Since I was a used car buyer, Mike took care of very thorough detailing, he really does best when it comes to customer satisfaction and doesnt hesitate a second to go an extra mile to be the best on the market. My sister is looking to change her car and she already met Mikhail and had a great experience at their initial meeting. If I could I`d give Mike 10 stars out 5, top notch work! HIGHLY RECOMMENDED SALES PERSON, LOOK NO FURTHER, MIKHAIL IT IS!!!Thank you Mike and I look forward to see you again next time I`m shopping for a car

bishalpa

Aug 31, 2013

I received an email for Labor Day sale from here; the price for the Civic LX was $14,473.00. When I called the person who sent me an email, he confirmed that the price shown is correct if I am in the active military, recent college grad. I set up an appointment and went over there on 30th August. When I reached there the person who I talked with had already left. Then the next sales person started talking to me. The sales person started working on the price and we came to conclusion that my final walk out price will be $17,500. Finally the sales person agreed on that and started doing all the paper work. Everything went fine until when I saw a major error on the final paperwork. Instead of $17,500 the price was $18,500 w/ $500.00 military rebate. I mentioned it to the finance lady Jessica, and she called Iqbal Araian to confirm the price and he said its a mistake as well. He went to talk to his manager Karl Forrester and Karl Forrester comes with a negative attitude and tells me that no one can get the car that cheap. And he keeps on insisting that the final agreed price was $18,500.00 when all the negotiation paper works clearly shows as well as the sales coordinator Iqbal Araian says that the final walk out price was $17,500.00. I am sure he understood the whole thing but still keeps insisting that the price for the car was too low and cannot sale the car. It was Friday and usually they open till 9pm, it was past 9pm by that time so instead of changing the numbers on the paper work which would have taken 5 more minutes he felt lazy and kept insisting for not selling the car. This bad customer service as well as negative attitude towards customer is not taking your business nowhere. If you cannot read and hear the customers there is no need for people like you to work as a customer service representative.

snagaruru74

Aug 26, 2013

Mr Belayneh Workie was an absolute pleasure to work with as we purchased our new 2014 Honda Odyssey EX-L with RES. I had been to many Honda dealership to look for the 2014 Odyssey EX-L models and Lanmark Honda offers a pretty good price and best price. My Belayneh is a great professional and friendly sales rep to work with and never met such a kind professional person before and excellent experience.As soon as i called him after reaching Lanmark honda, he came out and received me with warm welcome which pleased me more after coming from Ellicott city, Baltimore. I highly recommed landmark honda to everyone and also Mr Belayney to work with.

dwegner

Jul 29, 2013

We had a good experience at Landmark Honda. Mukesh was very responsive, and worked with us to get a good price. I recommend checking them out.

Patrick13

Jul 23, 2013

We purchased a 2013 Honda CRV EXL from Landmark Honda because of the exemplary performance of Sean Kearney, Assistant Service Manager. We have dealt with Sean for nine years as he has been our principal contact on the Tan Team for the maintenance of our 2004 Accord, which we also purchased at Landmark Honda.One example of many instances of Seans personal attention: On a recent Friday afternoon, the engine malfunction light came on in our Accord. I called Sean, and he advised me to bring the car in immediately. The problem was diagnosed, and the car was repaired by 6:00 p.m. that afternoon. Sean has consistently been a knowledgeable maintenance advisor who always explains the recommended service schedule and the details of the repair statement.While price is important, price alone did not bring us back to Landmark Honda. A reliable and knowledgeable team member closed the sale. We hope you realize what a valuable asset Sean is to Landmark Honda.

MOE444

Jul 12, 2013

Was refer to the dealership 3 years ago leased a car - and now call my old sale man of course he moved on And was told to see Johnny - VERY EASY - FAST and great service ! thanks

march282001

Jul 2, 2013

I posted a review a couple weeks back due to the issue I was having with my ABS light kept coming on. I spoke to Larry Shifflett and he worked with Charles, after a long hard repair knock on wood the light has stayed off. I am not sure what happen that this repair took so long to find and repair, but they worked hard and kept me informed as what they were doing and what they had done. Thank you for your help and getting my car fixed. Again I have been going to Landmark Honda for a long time, this was the first time I had trouble. I would recommend Landmark.

MelissaRusckowski

Jun 18, 2013

When my husband and I first went to this dealership, it was just to look around. To be honest, I had my heart set on a different SUV (not a Honda Pilot - not even a Honda) and I was only there to be thorough in my research and see what other dealers had to offer. I had purchased a Honda Civic from this dealer 13 years ago, and was extremely happy with that car. So, I thought I should at least stop by and check them out. Well, needless to say, I now drive a 2013 Honda Pilot and NOT the other SUV I was set on. One of the main reasons I changed my mind and purchased a Pilot is because of our salesman Donte Durant. He was AWESOME!! He was extremely friendly and very knowledgeable. He was so helpful! He took his time to answer all our questions and he talked to us like real people - not like we were just a sale for him. It was VERY refreshing. If you are in the market for a new car, I would highly recommend stopping by and talking with him. You won't regret it.

Dwg123

Jun 11, 2013

Doris Jenkins was an absolute pleasure to work with as we purchased our vehicle. I had been to 5 dealerships to look at other vehicles before I found this one--no pressure, relaxed test drive, no annoying emails, etc. Excellent experience. Bouna Ndiaye was great to work with as well. He has formed a great team.

ngbahoi

Jun 11, 2013

Chris is friendly, professional and always try to do the best for customers. I feel so comfortable bringing the car to service by Chris over the last 4 years. Hoi N.

chrispham98

Jun 7, 2013

Landmark Honda offers pretty good price. I've been to several Honda dealerships in Landmark before I go back to them again. The reason I am doing this is that I want the best price out there and I think Landmark beats out others. The sales rep, Mr. Belayneh is great, professional and friendly. I would high recommend Landmark to everyone; especially, Mr. Belayneh Workie sales rep. from Landmark Honda.Nhan Pham

rshapirom

Jun 7, 2013

Everyone I met at Landmark was friendly, service oriented, knowledegable, and made my purchasing experience the best I ever had. The price was good too,

SteveMall

Jun 7, 2013

My Pilot was 10 years old but still running great. Went to Landmark and talked by Donte. I have purchased Honda's from Landmark before and I knew they had great prices. I was not planning on getting a new Pilot that morning but the price was right and Donte pointed out all the new features on the new models. With a low financing rate, I decided to purchase a new Pilot. I hope this one will last a full 10 years. Donte was great with no pressure. I would recommend him to anyone interested in getting a new Honda.

Tjg703

Jun 1, 2013

I was referred to this dealer by a family member and I have to say they were outstanding. Their customer service was great. Alberto my salesman answered every question I had. Never made me feel rushed or pressured. I would recommend Landmark Honda to anyone.

EPS1

May 31, 2013

Karim Beydoun is the type of sales associate I can only dream of dealing with for a purchase of a car.He is kind, responsive, understanding, and listened to all of our needs and concerns.He is the reason we pursued this purchase at Landmark and not another dealership.He responds quickly to all my emails and is always available when I call him.We could not have asked for a better, more efficient car buying experience.I will tell anyone who is looking to buy a new/used car to go to Landmark and ask for Karim.A new loyal customer from Alexandria, Virginia.

billmerryman

May 31, 2013

I purchased a 2009 Ford Escape from Maxwell Ogbe and Kennedy. I was very satisfied with the process and believe I received a fair price. There were 2 items that did not pass inspection in the state of MD and needed repair. Both items were repaired quickly and to my satisfaction. I highly recommend them.

klc315

May 29, 2013

When I first walked into Landmark Honda, I was greeted by a nice salesman. He nicely pointed me out to Nana in the salesroom. Nana definitely made the experience VERY easy. She was a pleasure to talk to and made the experience fun. What I enjoyed the most was that she made it about me and what I wanted vs. trying to just make a sale. She listened to what my needs were and did her best to meet them. She was very open and understanding to what I wanted and I enjoyed her customer service from the moment I walked in to when she handed me the keys and my new car at the end. The only suggestion I can give, is to the front desk that is located by the entrance. They seemed a little unwelcoming the majority of the time I was there. I understand they are conducting business and what not, but they could still manage to crack a smile or two as to not make customers that are interested in making a purchase feel somewhat uncomfortable with them just staring and talking amongst themselves behind the counter. Overall the experience I had was a great one. From Nana to the ladies in the finance department, they definitely knew what they were talking about and made the best possible suggestions for me.

g261402

May 18, 2013

We bought a new Van from Donte at Landmark Honda. He was great to work with. Game me the best price and was very patient with us, even though we requested to look at another vehicle at the last minute. We brought our 4 kids with us and he was great with them. Overall one of of the best new car purchase experiences I have ever had.

sevenrock

May 14, 2013

On Sat, 11 may i damaged my tire. After changing the tire I went to see Sean and discussed what had happened and what needed to be fixed. Sean also checked to see if I needed any services and found I was close to needing an oil change. I made an appt for Monday, 13 May.I went back on Monday and Sean was his usual friendly, professional self. We did the paper work and he told me he would have my truck finished between 90 minutes - two hours. I waited in the waiting room (NICE waiting room, free donuts & coffee and three lage screen TVs on walls) He came in and gave me an update telling me it was going smoothly, they found a burned out brake light and my truck would be done on time.My truck was done on time! Sean is always so customer-oriented and knowledgeable. He always remembers me and greets me by name and he had a couple of coupons that were applied to the cost of my work. i continue to use this dealership because of the customer service Sean provides!A special shout out to Mr Boun who is always personable when he brings my truck from the service area!

nteyanam

May 6, 2013

These guys are really great salepersons cause they made sure i was up to date about the car i was buying and all the paper works i needed to bring inand they also kept in touch with me to let me know what was going on until i got my car. I am very happy with my honda and i love it very much.so thank you very much kennedy and Ives Sy.

Geira

May 3, 2013

Before my visit to the dealer, I have been to other places for possible purchase of a vehicle of my choice and landmark Honda was my final destination where I made my decision for the main reasons such as honesty, professionalism in handling their customers.

Doniellew

Apr 30, 2013

I recently purchased a 2008 Lexus IS250. I love this car!The process was easy and Nana was very friendly and patient. I have already recommeded Nana to a co- worker. After purchasing the car she follows up with me to make sure I am pleased with my purchase.Thank you to Nana at Lanmark Honda!!

coffeeshopgirl

Apr 30, 2013

After hours of negotiating, a written and agreed to offer on my trade-in, a final price determined and in writing, and insurance arranged for the new car, Landmark Honda decided they wanted to renegotiate my trade-in ... 5 minutes before we were supposed to sign the papers on the new car! Needless to say we walked away from the deal!Need I say more? Stay far away from this dealership!

rnarang

Apr 29, 2013

Doris was exceptionally helpful and friendly. This was my first time buying a used car and she helped make the process less torturous. After trying a mediocre car, she suggested the car I ended up buying - a very reasonably priced and low-use Buick.

MTRV4424

Apr 21, 2013

The dealership was the worst of 5 at which I test drove during shopping for a used car. They attempted to obscure pricing elements in response to questions, responding to a question about the price difference between a certified used car and similar new car with reference to unrelated fees and taxes, lengths of warranties, and other elements unresponsive to the question. They also set their "final price" for a certified used car not to include the "certification fee", making it harder to compare with the standard practice for certified used car pricing, which builds the cost into the car. The saleswoman's tactic seemed to be to get us to talk for a long time without actually negotiating over details, which was slow and exhausting without actually moving us toward a final offer.Overall, I would not recommend Rosenthal Landmark, although their prices are similar to other used cars in the area and they're friendly enough and personable, because they seem to prefer customers who are less informed and to negotiate without talking directly about offerings, prices, and questions. It is therefore not a very pleasant shopping experience and not conducive to reaching a good final deal.

jmhailey

Apr 19, 2013

I purchased my car (New, 2008 Civic) from Landmark Honda in December 2007, and have had my car serviced there since then. I have ALWAYS had nothing but positive experiences when I take my car for service. So much so, that I will not TAKE my car ANYWHERE else. I receive quality service, and the team members are always happy, helpful, and friendly. They do everything possible to make sure I get excellent customer service. I don't know a lot about cars, and every time I go to Landmark, the service team patiently explains the diagnosis, and if needed, will show me the problem, so that I can better understand the situation. I was at Landmark, most recently on Friday, April 12th, because my car broke down while I was en route to North Carolina, the previous evening. I got approximately 80 miles from Alexandria, and my engine completely burnt out. Rather than have my car towed to a local area shop, I insisted that AAA tow my car back 80 miles, to the Landmark Dealership. First thing, Friday morning, Gus, had my car looked at. I went back to the shop later that morning and he showed me the damage to my engine, and explained exactly what happened. I would need a BRAND NEW ENGINE and a rental car for several days, while parts were ordered and my car could be repaired. Gus submitted a claim to his manager for Honda's approval to PAY for the total expense of having the engine replaced. Within a few hours, the claim was approved, and Gus called me with the good news and the estimated timeline for the repair. This just goes to show how much this dealership believes in going the extra mile to provide superb customer service. The fact that they were willing to pay almost $10,000 for the parts and labor, was incredible. Something else that is amazing, is that my car was ready ahead of schedule. This kind of job could have taken a week, easily, but 3 days passed, from the time the parts arrived, until the time my car was road ready again. I know that when I take my car to Landmark, I will be dealt with in a professional manner, and that this team will do everything possible to minimize any inconvenience and/or wait time. They will not juggle you around or talk to you in circles. At the same time, the quality of the service is something that can not be beat. It's by far the best dealership in the DMV!!

lig2

Apr 17, 2013

My 2003 Honda Pilot has passed 165,000 miles. I purchased it at this dealer and have faithfully used Landmark Honda because from the beginning I received speedy service, good advice, good value and reasonable cost. Sean has been my service rep throughout. I'm very grateful to have a one on one relationship for continuity and just plain personal service. Sean has often gone the extra mile for me in handling things that have come up. And with the backing of the rest of the service team, he's usually gotten me back in my car in short order. I'm going for 200K or more, something I've never done before. And, knock on wood, I'm in a car that I feel confident will not let me down since Sean and I have tended it with care. Give him a star!

jgcotton

Apr 10, 2013

Excellent experience from the first introduction to closing of the new car deal. Everyone at Landmark Honda was friendly and very customer focused. Delivery was without any problems and as always, the Honda product is superb!

Mweiler45

Apr 8, 2013

Great deal, great service, only reason to think of a 4 in the one column was the length of the wait from signing the deal to getting through the back office due to them being busy, that was a back office thing not a sales thing. Karim was knowledgeable, professional and friendly. Highly recommend him to work with.

J77kim

Apr 4, 2013

My sales rep continued to email me with the latest pricing. I ended up returning to the dealer and getting a great price. They even expedited my service there. Made everything easy.

dstergiou

Apr 4, 2013

My experience with Doris Jenkins was very pleasant during my recent used car purchase! She was very friendly and professional through out the whole process and was very knowledgeable. She went out of her way to make sure all of my questions and concerns were addressed! I would highly recommend Doris and the entire staff at Landmark Honda to anyone in the market to buy a new or used car and I will purchase my next vehicle from them in the future, And will recommend them to anyone I know in the market to purchase a car. Thank You Doris for your help and keep up the good work!!

clawhead

Apr 1, 2013

We thank Mikhail Veshchev for his assistance with the purchase of our 2010 Honda Accord Crosstour. We have had it for over a week now, and we love it more and more everyday. We want to thank Mikhail for being so courteous, patient, knowledgeable and for listening to our concerns. Mikhail was not only helpful, polite, and pleasant but also very familiar with modern vehicles. What we probably appreciated most was the fact that Mikhail was not an overbearing or a high-pressure salesperson. As you can tell, we were very pleased with our car buying experience at Landmark Honda.

dung18

Mar 26, 2013

I have been to many car dealership, and this dealer name Dzung Le at Honda have always serve me great service. He help me find the most dependable cars, the most safety choice, and explain all the imformation you would need to know for a new car. He is a wonderful dealer for anybody who is looking for their new car. Now I am supremely glad I had Dzung cause without him, I can never find my CR-V car.

chita

Mar 25, 2013

The dealer that worked with me had an excellent client orientation and marketing skill. This is highly commendable. The environment and staff are also very friendly.

CarmenFranceschi

Mar 24, 2013

Dzung Le took care of our questions, needs and concerns from the beginning until the end. I test drove the vehicles I wanted to see and he explained all of the features along the way. He later explained several after market products that could enhance my vehicles appearance or security. I have serviced at Landmark before and I plan on coming back again with my new vehicle. Mr. Le made this purchase a 5 star experience for me and I would highly reccommend Landmark Honda to others.

JGILL33

Mar 21, 2013

I passed up three dealers in my area of Southern Md. to buy from Landmark Honda because of the great deal they gave me. Ken Heinemeier was our sales consultant and he was very pleasant and knowledgeable about our Accord. He took all the time needed to explain all the electronics of our new Accord. The entire staff at the dealership was friendly, courteous and professional. I would recommend this dealership to my family and friends and will be doing future business there.

Tonybalony

Mar 20, 2013

The person that helped me throughout the whole sale process was Nana A. Agyeman, she was great at what she do and very knowledgeable about the vehicle that I had purchased. She was promptly with all the paper works, updates and calls just to make sure that I will get the vehicle that I wanted. Overall, I would definitely will come back and purchase another new car later in the future and would definitely look for her again. I strongly recommend her if you are planning to purchase a new/used car if you ever decided to stop by the dealership.

seipjm

Mar 18, 2013

I had traveled to Falls Church to find a used car, only to be told it was sold the day before. I was headed back to my girlfriend's house when I happened by Landmark and decided to give it a shot. Two hours later and I had a great 1998 Honda Accord thanks to Max Ogbe. He was extremely patient, having run for keys to a Camry that I didn't even drive, and giving me the market value price for the Accord. Max is a good guy and I would definitely recommend him for other customers. Sincerely, Mark Seip

sevenrock

Mar 18, 2013

Last month I took my 2005 Honda CRV to Landmark Honda twice. During the first visit, I needed a headlamp replaced and the nitrogen level in my tires checked.I made an appt with Sean for the next day; I brought my truck in and did the paperwork w/o inciednt I did not even get to read the paper, they had me in and out so quickly. Three weeks later, I realized I needed a state emissions test, Again, I called Sean, he scheduled an appointment and two days later I was in was in and out in 45 minutes.Sean is always great about scheduling appointments during the slower times. He is profesional, personable, courteous and he remembers my name. Always nice to be personally greeted by name. He is good about explaining the work done and applies all the eligible coupons/specials they have at my visits -- even if I did not bring it in with me! That is definitely customer service! He aims to please and does a great job. It was nice to see he was also selected as the Employee of the Month in Jan. Many thanks!

christinacasaletto

Mar 18, 2013

Gus really helped me figure out what services I needed-avoiding the unnecessary and suggesting services that could be put off until later dates. He really helped me accommodate my budget and was super approachable / friendly. I recently moved to the VA area last summer and was a little nervous taking my car to an unknown dealership. I was afraid thay I'd be taken advantage of...but I can honestly say this is not the case. Pleasantly surprised! I would definately recommend Landmark. Thanks Gus!

cjknyc

Mar 15, 2013

I own a 2008 Honda Civic SI and have used Landmark Honda, specifically Brian Cail, for each and every service appointment I have made over the lifetime of my car. This includes all factory recommended service as well as requests for upgrades as well. I do this because I trust him with my SI, and while text on a webpage hardly captures the full emotion I have for my car, I can only say that I love it. To leave it in anyone else's hands is simply not a chance I am willing to take. In a word, Brian is exemplary. He and I are on a first name basis and he never struggles to remember my name when I bring my car in for service. In a world that's only getting larger, to receive such personalized service is truly rare, which is why I feel he deserves recognition for his work on this website. Furthermore, despite the personal attention Brian gives his customers, it is clear he is a consummate professional. He not only seems to know his job, he seems to have a passion for it, which is clearly reflected in his work. While I have no doubt that all of the service managers at Landmark Honda are excellent, I would not hesitate to give Brian my highest recommendation; and he would be first suggestion of the service managers with whom you try to schedule and appointment.Lastly, Landmark Honda will not waste your time trying to sell you on packages nor take any more time than is necessary to service it. More importantly, they WILL NOT find problems that do not exist simply to increase billable labor hours. Not only does that speak highly of the ethics and professional stewardship of the dealership, it is truly nice to deal with honest, hard-working people. There are plenty of other dealerships in the DC metro area, but I would rather wait to see Brian and deal with his team than take my car anywhere else. I'm sure I'm not alone when I say that it's difficult to earn my trust, but Brian has definitely done it. If you have the opportunity to use Landmark Honda as your service center, see him. Chris King

wsblair

Mar 10, 2013

Gus prepped my wife's 2009 Fit before she took delivery of it, diagnosed and made the necessary repairs to the 1999 Accord that we have sold to our son, and Gus remains the service guru for my 2010 Accord. We cannot be happier with the service we have gotten over the years from Landmark Honda, and while I'm sure all of the folks at Landmark are tired of hearing me say this, we have kept coming back to them because of the fair pricing and excellent customer service we have gotten each with each of the 10 Hondas we have purchased there (starting in 1974!). It is a very good dealership.

stevenconnie01

Mar 4, 2013

Im writing to you about my experience at LANDMARK HONDA in Alexandria, VA. Weve all had our share of bad experiences at a dealerships but I was Pleasantly Surprised with my experience at Landmark Honda. I was looking for a car for my son, so I first called around to get some kind of price and availability because this dealership was not very close to where I live. I first talked to STEPHAN GEORGE who was Very Professional and Very Knowledgeable. Stephan was the very person who assured me that he had the best price therefor I was willing to drive out to Landmark Honda in Alexandria, Virginia. When I arrived at the dealership, it was very busy but a salesperson immediately approached us and asked how he can help. Everyone was very pleasant. Stephan George was even nicer in person. Stephan was extremely organized and made my transaction very smooth.I also want to thank VIN (Bhupinder Vinayak) who actually did all the paper work with us and showed us all the features of the car. He was Extremely Pleasant and Detailed. Vin made sure we went home feeling comfortable with our new car. Next day, VIN also called both my son and I to see if we had any questions or concerns about the car. Vin was so nice that I feel like he is like a friend.Final note is that I wished Landmark Honda sold all types of car so we would only need to go to that dealership. As for Honda cars, I will always purchase my car from Landmark Honda. And I will Definitely Recommend ALL my Friends and Family to Landmark Honda in Alexandria, VA.

wllnt

Feb 21, 2013

I received mail from Honda in regards to re-finanacing my Chevrolet Malibu or perhaps purchasing a vehicle from Landmark Honda. While I was in the mode to reduce my monthly expenses, I considered it and ended up going to the dealership to see what I could do. Upon entering the door, Maxwell Ogbe greeted me and asked if there was anything he could assist me with and I told him my situation. We ended up looking at a few cars and one of the cars I drove was it! Ogbe was pleasant and patient especially because I showed up in the evening a couple of hours before closing and kept him there well after the place was to close. After getting some education about re-financing and car trade-ins by Kennedy Ampong, the on-duty manager, I knew I wasn't going to re-finance, but really wanted one of the cars I drove. To make a long story short, Ogbe and Kennedy went above and beyond to make things happen so I could get a vehicle that i thought I would never have...at least not for quite some time. I don't believe I have ever had such a wonderful experience when getting a newer car. I definitely recommend Landmark Honda and Maxwell Ogbe!

SummerStar77

Feb 18, 2013

I highly recommend Maxwell Ogbe if you are looking for a used car. He was extremely professional, knowledgeable, kind and patient. I found a used car on the website and contacted Maxwell. He gave me valuable information about the car which gave me more confidence in buying it.I did buy the car and I am very happy with it. Maxwell went out of his way to help me with this car. He answered all of my questions and I was able to get a great price for the car. The buying process was easy and stress free. I'm glad I had the opportunity to work with him because he really cared about my concerns.

Roanjo

Feb 9, 2013

Landmark Honda is great overall, but Ms.GeGe Showers is one of the standouts with her impeccable customer service, warming personality and willingness to go that extra mile. I travel from Suitland Maryland just to get this experience and will continue to for years to come.

Nique15

Feb 6, 2013

Words cannot express how exceptional Hamada Kuhail was throughout the whole process. He went well above and beyond to take care of me and my car runs like a charm now. He was very honest, patient and professional and I would recommend him to EVERYONE! He is a great asset to your company & Landmark Honda is lucky to have him.

Book2014

Jan 29, 2013

01/28/2013 My wife and I came to Landmark Honda just to look at what they had for a good used vehicle. Mr Maxwell Ogbe show us a couple of cars but we fell in love with a 2010 Honda Accord and we bought it. Mr. Ogbe was very pleasant and professional,he genuinely care about us and provided an excellent customer services we felt very ease with him. I would surely recommend Landmark Honda and Mr. Ogbe to my friends

emiliaisl

Jan 24, 2013

I am happy, because I got my car with you. Your employee Doris Jenkins was a good person with me. The price of my car was great for me.

pldonohue

Jan 23, 2013

Ms. GeGe Showers is the Assist. Service Manager with whom I deal and she's terrific!Beyond being very professional and personable, she leaves me feeling confident that the service being provided is necessary and reasonable. She wasn't working at the dealership the last time I was there so I was REALLY pleased to find that she was back when I arrived today! I wouldn't hesitate (and haven't) to recommend Landmark Honda for service and GeGe specifically! Thank you.

PalomaC

Jan 21, 2013

Doris is a very friendly and easygoing salesperson. I felt comfortable during the entire process and did not feel hustle. She was very thorough in answering all of my questions and was always available. It was my first time buying a car from a dealer and she made the experience enjoyable.

JustinHwang

Jan 15, 2013

Good and friendly dealer! Gets you what you want without hesitation. I recommend this dealer to those who's interested in purchasing their first used car. It's overall a very good experience.

TinaHopkins

Jan 15, 2013

Although I have a Honda dealership within minutes from my home, I go out of my way and traveling over 20 minutes to get my Odyssey serviced at Landmark Honda. I have been going there for almost 10 years and Gus from their service department goes out of his way to make me feel valued as a customer. Not only does Gus help me save money during service visits, he figures out how to make my visits as convenient and fast as possible. When I couldn't pick up my car, Gus came up with a great idea to make is so my husband and I didn't have to juggle our schedules to pick it up after a service visit. Because of that level of customer service, I continue going back - it is difficult to find a dealership that cares that much about a customer! Gus really sees the true value of a long-term customer as opposed to a short-term one and I really appreciate that.My husband is not a Honda convert yet but is considering it now that he has seen the level of service I receive and seeing that Gus wants to SAVE me money instead of taking it. Not only do I get my cars serviced at Landmark, I have bought 3 cars from them and will continuing doing so as long as they continue showing the high level of service they have in the past. Thanks Landmark.

robertgillkkarim

Jan 12, 2013

Karim met us in the parking lot, helped us determine the best car for us, was friendly and professional, answered our questions. got us a good deal on the car we wanted, and got it already for us to take home that same day. When the tags came in, he put them on the car himself. Great to work with.

WalterL

Jan 11, 2013

I recently bought a new Civic LX with the help of Mrs. Jenkins,she was excellent and made the whole process very easy and straightforward. She went out of her way to help me get the car i that i wanted and for that im very thankful. will be recommending her to friends.

mayraboricua

Jan 7, 2013

It was a pleasure doing business with Doris. She was extremely professional, helpful and knowledgeable. She was able to answer all of my questions. I will definitely recommend Landmark Honda to any friend looking to purchase a vehicle and I will particularly recommend Doris. She actually made the used car buying experience a pleasant one.

Jzelaya

Jan 7, 2013

I visit this dealer knowing what type of car I want thanks to Doris Jenkins I get the car for a good price. She was very friendly and helpfull.

shulerj

Jan 5, 2013

Nana Agyeman was my Sales Consultant when I purchased a car in August 2012. It was the best car buying experienced I have ever experienced as I purchased my fourth Honda. She was super friendly, professional and knowledgeable. I never felt pressured and in fact I felt she was really listening to me and understood my expectations in order to make the deal. I truly feel that I got the best deal possible! Furthermore, the car I purchased had a few scratches and required some minor paintwork. I had to return to the dealer and leave my car so that the paintwork could be done. Nana continued to work with me through the entire process. She worked with me to ensure I had a rental and kept me updated on the progress. She even returned to work late one evening after training and gave me a call to let me know my car was ready. She definitely couldn't waited until the next day but she understood how much I wanted to have my car returned quickly. I appreciate Nana and her outstanding customer service. I will definitely recommend her to family and friends. Hopefully she's still around when I return to purchase my next car. Thanks Nana! -Joel Shuler, Silver Spring, MD

mkang

Jan 4, 2013

We went to this particular dealer because of my friend's good recommendation. We really had pleasant car buying experience and got new civic with a great price! We actually found a minor defect on the car we were about to buy, but Raegan was very proactive in finding us the car we really like. He even followed up via phone calls and texts after the purchase. Highly recommended!

drexel

Jan 4, 2013

Maxwell HEARD me!!! That is to me the most important quality a salesperson can have. Once he was able to translate my wants and needs he guided me to the perfect car. I love my 2002 Accord. and I am grateful for Maxwell's expertise.

rickb1111

Jan 1, 2013

We negotiated the deal on line and then confirmed it with a phone call. Everything worked as expected when I showed up to pick up the car.

Honda2010321

Dec 31, 2012

Maxwell was a real nice guy he got me the car I wanted and at the price I was looking for thanks I'm so satisfied. I recommend Maxwell

hintze_w

Dec 31, 2012

Raegan made our buying experience an enjoyable one...and we got a great price on our new 2013 Honda Accord Sedan in Sport trim!! You can bet we will be back to buy our next new car from Landmark Honda based on this great experience!

amika.int

Dec 31, 2012

The service was really great. Thank you Reagan for a good service. The price was good and I really appreciate. I would recommend Landmark to my friends.

kysimms

Dec 29, 2012

Reagan and Mr. Robert Kelsey were great, they were patience and caring. My experience with them was not overwhelming,over barren or me feeling as if they were pushy. I would recommend them to anyone! The made my experience change the way I think nd feel about car salesman and purchasing a car!

Sharde06

Dec 26, 2012

Reagan was very friendly and got me in the perfect car for me. I already want to go back to purchase another car from him. I look forward to coming back and he also call and check to see how's everything goin in my new car. Thanks

SharonMcMillen

Dec 26, 2012

Great customer service! If you're looking for a Honda, this is the place to go and Alberto should be your salesman! Can't go wrong!

tips

Dec 25, 2012

Raegan was very nice and receptive when I arrived on site. He did an outstanding job to accommodate for all the features I would ever want on a car and was able to sell me my Honda Civic for an excellent price. Unlike other dealerships I've went to, he worked with me in determining a price and the negotiation period did not drag on. Raegan is an honest salesman who showed that he really cared. He answered all my questions, and if he didn't know the answer to something, he was kind enough to look into it and get back to me. The experience here went by quite smoothly that I would be willing to come back again.

elpapi777

Dec 25, 2012

custumer service was great Doris was very helpful and prfesional.quality of work was great as well, i can not complain.my experience in landmark honda was great therfore i would recomend that dealer, the price i think was alil too high, it might had been cause the inr=terests were high.

Terry_P_123

Dec 22, 2012

I recently bought a new Honda Pilot at Landmark Honda. I highly recommend Raegan Hooker (Sales) to anyone in the market for a new car. He is extremely knowledgable, his sales style is honest and fair. I was very pleased with my sales experience at Landmark, thanks to Raegan.

Dales Angel

Dec 21, 2012

I would recommend Landmark and Virginia Jones to my family and friends. Ms Jones was very efficient in helping with the car I wanted. She made sure all the paperwork was in order and with the finance people at the dealership. She took care of my insurance, made sure there was full tank of gas and even went over some of the moretechincal features of the vehicle with me. I had never owned a car with the advance features. Ms Jones was not in a hurry and let me ask questions. She has called me a couple of times to see if I still had any questions. Make sure I liked the car and it was up to my expectations. The process with Ms Jones was friendly and exceptional. This was my first time at Landmark and Ms Jones made the visit very enjoyable and pleansant. Peggyjane Greene

karamel2323

Dec 19, 2012

Although the sales department was beyond excellent, the finance department is unorganized and lacking the professional detail to accurately process transactions. When it comes down to it, my money is important and if one department does sloppy work, I consider the entire dealership as sloppy. Will not purchase again from this dealership.

dhechinger

Dec 17, 2012

My family has purchased new cars for forty plus years and typically finds the experience challenging to say the least. This purchase of our fourth new Honda Accord (along with several other Honda/Acura products) has been the least contentious and most pleasurable sales experience we have had. Our sales person, Prisque Domitille, is simply the most conscientious individual we have ever dealt with. She shepherded us through all phases of the pre and post purchase experience, introducing us to each person in the organization who, in turn, were most thoughtful, patient and honest in their responses to our questions. We drove 50+ miles to Alexandria from Annapolis to make this purchase and, in the end, was well worth the time and effort. From the service department technicians, to the sales manager, and everyone in-between, it was simply terrific. I wholeheartedly suggest anyone considering a Honda purchase working with Prisque and this organization. Did I mention the coffee was fresh brewed :-)

tnguyenb

Dec 15, 2012

Ms. Virginia Jones is very patient, knowledgeable, and understanding. Bought my 2011 Honda Pilot EX-L last month and Ms. Jones was always friendly and attentive through the two test drives and lengthy negotiations. T. Nguyen

jimmina1

Dec 15, 2012

My wife and I came to Landmark Honda just to look at what they had for a good used vehicle. Mr Maxwell Ogbe show us a couple of cars but we fell in love with a 2012 Civic - and we bought it. Mr. Ogbe was very pleasant and professional, we felt very ar ease with him. I would surely recommend Landmark Honda and Mr. Ogbe to my friends.

count_coolout

Dec 14, 2012

Doris Jenkins has exceeded the standard and the quality of service that I have experience during my many years of purchasing vehicles. Initially I was reluctant to returning to a car dealership to purchase my next used vehicle, but after giving it another shot and meeting Doris, I felt comfortable and did not feel like I was being rushed or hustled. Doris and management thank you all for your kindness and making my car purchase a very positive experience. I wish the best to you all!

pearlsareforme23

Dec 12, 2012

I came to Landmark Honda looking for a used car. I didn't have a specific choice, but knew I wanted to leave the dealership a happy customer. Doris Jenkins was the employee that took the time to find the right car at the right price. She spent hours with my mother and I and didn't lose her patience with finding the car for me. I was sold on a newer Honda Civic, that became out of our price range. And the manager here worked with what we could afford, and found an older model Honda Accord. I'm so glad I went with this car, it drives great, in good condition, and fits what I had in mind for myself. The car did have a tint on the back windshield that looked like it had been done poorly, since it was hard to see out of. The Honda dealership sent me to their automotive service repair shop a few miles away, told me they would take care of the costs, and they removed the tint for me on the spot! Thanks so much Doris for fulfilling and finding my first car that I bought. Best wishes to your son who's still in college like myself, and your husband. God Bless you! :)

CJA611

Dec 11, 2012

I recently purchased a used vehicle from Nana Agyeman. Her customer service was outstanding. Nana, made sure the vehicle was what I wanted. She didnt pressure or use any sales tactics. She took her time to explain all paper work and answer any questions that I needed answered. Herself and others stayed past closing to finish the sale. I must say that was a major plus due to that I live a few hours away from Landmark Honda. If you looking for a vehicle and want a true professional to help you in your car buying contact Nana Agyeman.Nana, thank you so much. Keep up the EXCELLENT work!

mark.luther.33

Dec 11, 2012

I purchased my Honda Pilot (used) from Virginia Jones. She was friendly, knowledgable, and dedicated to helping me find the right vehicle for the right price. She made the extra effort to call me to follow-up a few days after making the purchase to see if I was satisfied with my choice.It is true that Ms. Jones is a great salesperson and I appreciate all of her efforts on my behalf!P.S. She was really nice to my children...

mattshan512

Dec 10, 2012

I had a great experience dealing with Landmark Honda mostly because of my salesman Alain Ives Sy. I am an out of state buyer so we did most of our dealing over the phone. Alain went beyond the call of duty and fought hard for me during the process. He gained my trust easily with his professionalism and knowledge of the vehicle. Thank you Alain and thank you Landmark Honda!

CarHater

Dec 10, 2012

Virginia Jones was very friendly, articulate, and extremely knowledgeable which made my car purchasing experience a delightful memory. I would definitely recommend Ms. Jones to any and everyone looking to purchase a car.

Musicdust24

Dec 10, 2012

Raegan Hooker was extremely caring, and friendly. He made me feel comfortable and he was honest with me. He also made sure that I got the greatest deal on my 2012 Honda Crosstour. I highly recommend him when you need any service.

jerhonda

Dec 9, 2012

No problem at all dealing with him. Hoping that all employees will have the traits and capabilities of Mr. Maxwell Ogbe. So far, he's the best guy that that i've dealt with.

jmroyster

Dec 7, 2012

I have been coming to Landmark Honda for years. I always get top-notch service, especially from Russell Lloyd. He's always very courteous and professional. The whole crew at Landmark Honda are wonderful.

Pat12345

Dec 7, 2012

I was in the market for (and recently purchased) a new Honda Accord. I knew the model I wanted and had a price that I was willing to pay. Jim Fairchild worked with me via email and in person to get the me the car I wanted within an acceptable price range. Overall I'm happy with the experience and recommend Jim and the Landmark Honda team.

jwhelanbankers

Dec 6, 2012

Milton Cruz is such a helpful person. I enjoyed working with him when was just starting in position as a service writer (advisor) about four years ago. It is great to see such nice things said about Milton. Milton, if you see this, continued good luck and have a great new year! J Whelan

tpblack19

Dec 5, 2012

Whenever my car needs servicing, my visits to Landmark Honda are always pleasant. I always contact Sean Kearney to set up my appointments and he is always so helpful and makes sure that I am taken care of. I would definitely recommend Landmark Honda dealership to friends and family.

habtamu

Nov 30, 2012

I checked couple of dealers before I stopped by to the Landmark Honda and impressed with the organized way of customer services right at the entrance. In fact, one of my friends suggested me to stop by to this location. I checked the online deals on my way too and that pulled me over. Based on my experience from other locations I visited, I found the services and the customer care attractive. The sale person Mr. Mekdim (Mack) Tilahun has tried his best to help and keep us there in a professional and friendly approach with no pressure at all. He gave us enough information about the car in addition to what I gathered before. The test driving was good to visualize and to feel how actually the car runs, which gave me more confidence about the car. His explanation was very impressive during the test drive. The price is good and slightly lower compared to the other offer I had from another dealer though we had to go back and forth to come up with a reasonable deal. The assistance manager also helped us to come up with a consensus price lastly. Honestly, I was satisfied with the service and price and didnt want to go back to the other dealers even if I might have probably gained an extra bucks saving. The finance department also made things smoother.The intrest rate seemed slightly higher though. However,overall experience is very good and i definately recommend my friends to Mr. Mekdim Tilahun and or this location.

JustinWollos

Nov 29, 2012

I had a very good experience at Landmark and with Virginia. I came in well-informed and knew basically what I wanted. Virginia sat down with me and walked me through the inventory, in the pouring rain. She had a straightforward approach and I was pleased with the outcome. The prices and inventory at Landmark seemed to have an edge over that at their competitors.

ChristmasS

Nov 29, 2012

I have always had excellent experiences at the Service Department at Landmark Honda. In the past twelve (12) years, I give the credit for the excellence, to the Service Manager, Milton Cruz. I have observed that one of the reasons the service department is so great, is because of Miltons leadership. Milton is professional, knowledgeable, patient, courteous, efficient, and has integrity. Milton takes the time to explain details to any service that is needed and provides great recommendations. He is timely in servicing vehicles. Because the service department is so great, I purchased my first vehicle and later my second vehicle from Landmark Honda. Knowing that Milton is in the service department is similar to having family present. I commend Milton for his outstanding commitment to excellence and to Landmark Honda. Landmark Honda should be proud to have such an employee. I have given the rating of 5 out of 5 to this dealership overall for customer service, quality of work, friendliness, overall experience and price. Milton is truly an asset to this dealership, as well as the Honda Corporation. God bless you Milton, you are the best.

fernandez1973

Nov 28, 2012

I highly recommend this dealer specially the salesman Milton Clary, I wasn't sure what to buy, he help my out and I left very happy with my new car at a good price!

j_davila00

Nov 28, 2012

Ms. Jenkins is a very good Sales Associate! I highly recommend her to any and all customers! I came in unsure of what kind of car I wanted and she helped me find the perfect car for me! It was a pleasure.

biniam12

Nov 26, 2012

My sales man Mekidm Tilahun worked diligently to give me the best deal and answered all my quesitons, explained the process and made us feel that he really cared and worked hard to please the customer. He worked with management to make the price affordable and management worked with us so we can purchase our new car. I would definetly recommend Landmark Honda for anyone to purchase a car.

Marina1

Nov 24, 2012

I highly recommend to call Karim if you want the best deal possible. Previously I perchased several cars from the deallers and I can honestly say that I had the best bying experience while working with karim. Karim is very friendly, personable individual, and honestly can say, he will treat you like his family member, andwill work with you untill you satisfied. Karim did not make me feel preassued to buy the car, as other deallers in the past. Again I give my highest recommendations to Karim, please ask for him if you interested in the car. Best wishes,Marina

vivia38

Nov 20, 2012

The customer service is great, it's affordable; I always use the green team, more particularly Gustavo.He is always honest and I never get cheated on what needs to be done on my car. i would recommend this dealer to anyone.

RSG123

Nov 17, 2012

I am so happy with my 2012 Honda Civic EX. My salesperson, Nana Agyeman, was so knowledgeable and professional. Definitely deserving of a 5 star rating. She was very patient - took me on a test drive and showed me a few different cars I was interested in. Process was very smooth - didn't feel overly pressured to buy and I got a really good interest rate. I also think they gave me a fair price for my trade in vehicle. The same exact car was 3K+ more at Carmax, so I am really glad I decided to buy at a real Honda dealer. I bought the extended warranty and am sooooo happy with my purchase. Nana was awesome - highly recommended. You don't see many female car sales people, and I liked dealing with another female for my purchase. I thought her advise was professional and trustworthy. Highly recommend Nana and Landmark Honda! I had a great experience and also have several friends who bought here and would also highly recommend. They stayed late just to make sure my paperwork was processed correctly and my car was perfect before I left.

Rahaja

Nov 17, 2012

We had an amazing experience with Virginia Jones she is wonderful and doing her job with high standing quality and all the team too.I strongly recommend this dealership!so happy with our car and their location is not difficult to find:)

mmcduffie

Nov 13, 2012

I recently purchased a certified used 2011 Pilot. I previously owned a 2003 Accord, and have come to respect Honda's quality and durability. When I saw the latest body-style of the Pilot, I knew that it was time to start looking at getting one. After doing some research, I found the Pilot at Landmark Honda. Nana was very prompt in responding to my request to see the Pilot. She emailed and called me, to schedule a test drive. I went in the next day (it was a great deal), and test drove the truck. I loved it! It drove like my Accord, and handled well. The acceleration, braking, and suspension were all perfect! There's TONS of space and storage in the Pilot, so traveling, or transporting larger items will not be an issue.Throughout the test drive and application process, Nana was very friendly, honest, and gracious. It was a joy to not be haggled or pressured, which is the normal car-buying experience. Their whole team was very understanding, and they made sure I understood all of the details of the truck, application process, financing, etc. They did all that they could, to ensure that I was comfortable with the monthly rate that I would be responsible for.I am very grateful, and blessed to have worked with Nana. I will gladly recommend her to anyone looking to do business with Landmark Honda. I admit, I came to the dealership, ready to negotiate for hours, before closing a deal. But, Nana's humble demeanor, allowed me to "let my guard down." I walked away, thankful for the new truck, and with a sense of peace...knowing that I had made a great investment. Nana was very thorough, and she followed up with everyone on their team, to make sure I was well taken care of!As I mentioned earlier, I previously owned an Accord, and had taken my car to them for servicing. They're always honest, and they are good at prioritizing the needs of any problems that your vehicle is having. So, if you're ever in the market for a Certified Used car...GO SEE NANA!!!

cinnasavy

Nov 6, 2012

Very pleased with service whenever I take my Honda in for repairs. Exceptional service. Will definitely refer my friends and family members for service. Efficient, polite and very professional.

sevenrock

Nov 4, 2012

Continued excellent service! I love my Honda CRV and the great service I get at the dealership. Sean K. is professional, concientous and personable with excellent communication skills! He is patient when I describe my truck's issues; he keeps me well-informed of the progress being made when my truck is being serviced. Last week my engine light came on, I dropped it off early in the morning and left a detailed note in my "Early Bird" envelope. Sean called me with additional questions to assist in determining the issue. The service team did a great job running down the problem, Sean called with a status update then once the super team of mechanics/technicians corrected the situation. Sean called and let me know that my truck was good to go and ready for pick up.The atmosphere in the service department is always friendly and helpful as are the payment staff and especially the valets. Of course, Sean is the guy that is the face of Landmark Honda that keeps me coming back!.Thanks Sean!

LTTT

Nov 1, 2012

Hamada has been exceptionally helpful and maintained a highl level of service each and everytime I visited the dealership. Because of him, we repeatedly bring both our cars to Landmark Honda. Thank you for the great service!

bsbranson

Oct 9, 2012

This dealer works very hard to satisfy its customers. They have effectively won my business. Specifically, Ms. Showers is very knowledgeable with respect to Hondas.

modem123pk

Oct 8, 2012

I requested a quote for Honda Odyssey 2012 Touring Elite from this dealership. The sales man provided me the quote and informed me that we can get 0% APR for 60 months if we buy this car from them. The sales man kept calling for 3 days if we are interested to buy the car. We finally took the decision and went to see and buy the car. First of all the car condition wasn't that good, as you would expect from 0 meter car. The car had 500+ mileage on that. We negotiated the price with the manager and finally we agreed on the price to make a deal. I checked with sales man during negotiation that I need 0% APR. He mentioned repeatedly that if we qualify (based on the credit score) we will get 0% APR. Finally after signing all the documents the dealership ran the credit check and found out that my score is close to perfect (near 800). The sales man took us to finance department and said that they will take care of the rest. This is where the problem begins. The finance guy showed me the car details which were surprising for me. We were told by Manager and Salesman that the car we are buying is White Diamond Perl, however the finance guy showed us that we are buying Tafeeta White car. When we told him that this is not the color we are buying, that created a whole drama in a dealership. After 30 minutes of internet research and arguments within so many people within the dealership, they figured out that someone typed the wrong color in the system. Later on, we resumed the paper work. I ask the finance guy how much my payments are going to be on the basis of 0 % APR. He looked at me shockingly and said we don't offer 0% APR. I was shocked too. I called the sales person and manager. The sales person said, yes it is on the website that we offer 0% APR. The manager said we don't offer 0% APR. The manager was insisted to see any written or recorded proof that salesman told us about 0% APR, even though the salesman himself said in front of manager that yes, I told them we offer 0% APR. Luckily, my wife had the text message saved from the sales man. We showed it to manager and then he finally agreed that the sales man provided us this information. To me it seems like he just wanted to figure out a way to deny the fact that they communicated 0% APR to us, because the sales man himself was saying that yes it is on our website. Anyways, the sales man also lied because, in the text message he said, I spoke to my manager and he said we can offer 0% APR. The manager then called to GM to see what can be done. After spending 20 minutes, he told us that they can't sell us the car with 0% APR. This was really disappointing. After spending 4 hours of my day at dealership, I found out that the salesman lied to us, wasted our time and in fact I got the hit on my credit check just for nothing. The manager was very mean and rather then being apologetic, he clearly said just call the day and close the dealership. Literally felt like they want to kick us out and go home. I was pretty amazed with this type of customer service. You wasted your customer's time, you lied to them and then you are treating them like this. We left our 4 months old baby to our relative just to buy the car. My wife was soo excited as this was her gift. They just screwed up everything. In the end the manager even didn't bother to say sorry.I am never buying honda again and never from Landmark. Do you want to buy a car from a dealer who lie and don't even feel bad about their behavior???

trk1

Sep 21, 2012

I highly recommend Landmark Honda, specifically Hamada Kuhail in their service department. I visited here and received excellent and fast service for a resonable cost. Hamada was extremely knowledgeable and looked out for the customers best interests. I will continue to visit Landmark Honda for all my service needs and call Mr. Kuhail first.

kmcnet

Sep 18, 2012

For service, absolutely. Please contact Charles Hickey. I am a VERY demanding person when it comes to the quality of Customer Service someone can provide and Mr. Charles Hickey meets and exceeds that. I have been at the dealer 2 times and he has taken care of the situation better than any any professional. The work done has been professional as well and there has been nothing for me to complaint or that needs to be addressed as a result of what has been done to the vehicle.

eddy1

Sep 14, 2012

I have taken 2 vehicles to Landmark Honda for service and found it to be a good experience. I took our 2011 crv a couple months back and took our 2012 civic int today. Both times I got serviced by Hamada Kuhail. He got my information, had the service done, and came back and escorted me to the cashier and took time out of his busy day to explain my next service plans. I'm from NC and my husband has been in the Air Force here so we probably will not get to come back for service here due to this,and I really hate that because I have never been treated as nice as I was both times that came to Landmark Honda. Mr. Kuhail was so professional and friendly he represents Landmark Honda very well. He treated the same both times, and that was very for Landmark Honda because I have told everyone that I know here to go there for service apps. Again, Tks for having people like Mr. Kuhail represent you. Tamela Buchanan. Cell. 828-772-0668

rah127

Sep 11, 2012

My experience at this dealership service center has been excellent. I get fast, friendly service with great explanations of what needs to be done and why (even showing pictures when necessary to explain). I used to hate getting my car serviced because I felt like I was always getting duped or paying for things that I didn't need. I never feel that way when working with Milton to get my car serviced. He is honest and understanding that when I need my car fixed I have a budget of what I can afford at the time and he helps me to decide what needs to be done immediately and what can wait and still be safe of course---that is the most helpful advice for me!! Would highly recommend for service needs.

latinbarrera

Sep 4, 2012

I went in for an oil change for my 2009 Honda Pilot LX and walked out with a 2012 Honda Pilot EX. Raegan Hooker-Hairston was very friendly and understood my needs. He knew I wanted to upgrade my Pilot and gave me exactly what I wanted. They paid off my 2009 Pilot in full. I also went with my 5 year old son that's a handful but Raegan was patient and understanding. He even bought him a bag of cookies. :) This car will be my 4th car bought from this dealership. I highly recommend the dealership and Raegan. I will definately go there again.

Ksmoot

Sep 1, 2012

We pretty much knew exactly what we wanted when we arrived at Landmark Honda.Ken Heinemeier made our car buying experience even easier. He was very knowledgeable of the Honda products while being extremely pleasant and personable. After all the paperwork wascompleted he gave us a super hands-on technology lesson so we'd have a clue how allthe buttons work. We love our new CRV -- thank you, Ken, for making it a positive experience.

2XHondaOwner

Aug 29, 2012

EVERYONE in the dealership was so pleasant and courteous from the Service area, the Sales People and the Finance Department. I went in for service on my 2009 Honda and ended up buying a brand new one. After doing a bit of research on pricing I could see that they were making me an offer that I could not refuse. The pricing was far better than the average deal for the VA area. The experience was fantastic. Raegan was an excellent Salesman (not to pushy with just the right amount of follow-up). This was my second purchase from Landmark Honda and I do not regret it.

star81

Aug 28, 2012

I had an emergency with my Honda and brought it in without an appointment.I was already late for work but my service advisor GeGe Showers made sure that I was in and out very quickly.I only waited 45 minutes while they fixed my car.GeGe Showers has always taken care of me, she is very warm and friendly and very professional.I appreciate GeGe Showers and the Landmark Honda staff for always being very good and providing excellent hospitality !Thanks !

marquitareeder

Aug 28, 2012

The people are great, very friendly. I love it. I have purchased to cars from this dealer leaving satisfied both times. I have recommended this dealer to people I know who have also purchased cars from them as well.

gabescheinmann

Aug 27, 2012

Ken was super helpful, friendly, patient, and straight up. He was not overbearing and was willing to take the time to test things with me and was not afraid to ask a supervisor for help when need be.

tngreen

Aug 25, 2012

I decided to trade my mustang in for another car and Reagan's great customer service skills and great attitude put me in a 2012 Crosstour. The process was very fast and smooth. He knew is stuff and got me in and out. Thanks Reagan!!

wsblair

Aug 14, 2012

In 1973 we bought our first Honda from Landmark, a brand new Civic. Since then we have bought 8 more Hondas there, both new and used, Civics and Accords. We have kept coming back not only because of the consistently competitive pricing, but most importantly, for the maintenance and warranty service provided by Landmark's incredible Service Department.Gus Cucalon is our current Service Representative, and suffice it to say, my wife and I have tried to adopt him - but he won't leave Landmark. He remembers us and our cars, and reviews our last service visits whenever we call for a new appointment. If we come in without have an appointment, Gus finds a way to squeeze us in and spend time with us to make sure we understand what the service team recommends at our service appointments and what it will cost. Our newest Hondas rarely have had any significant mechanical problems, much less a breakdown, and consequently, routine maintenance care has become the primary reason we we have remained loyal to Landmark. The professionalism and experience of the service team is exceptional, and Gus has returned our loyalty with first class service and personal attention every time we have brought a car in. It's a pleasure to be a Landmark customer.

Unica14

Aug 13, 2012

I came to the dealership interested in trading in my 2010 Camry for a 2012 Honda Accord Coupe. I am the type of person you can't talk me out of what I want. However, after Raegan showed me all the features, and thoroughly explained the car. I wanted the Honda Crosstour before we did the test drive. I definitely loved my experience at Landmark. Employees were very friendly, and the entire process was not long at all. I was able to buy a car and hang out with my friends later on that evening. Raegan was great!

prettysmyle

Aug 8, 2012

Mr. Hooker-Hairston was very patient and he listened to all my concerns. He made sure that I was 100% satisfied. I got exactly what I wanted and was pleased with the car note.

LL2424

Aug 8, 2012

A simple service call on a previously purchased 2008 Honda Accord Coupe, turned into a purchase of a new 2012 Honda Accord Coupe. My sales agent was Raegan Hooker-Hairston and I would definitely recommend him as your next Honda sales agent. Raegan was very knowledgeable of the vehicle and the specs of the car. He worked well with me as far as my requests and was able to accommodate them. I can say nothing but wonderful things about this sales agent and this process all together. He never made me feel overwhelmed or bombarded me with all of the sales jargon, just to make a sale. Definitely request Raegan because he knows what he's talking about and his first priority is to satisfy the customer. On a side note, I would definitely also recommend this dealership because the people are friendly and the overall customer service is great. I have been coming back to Landmark Honda since 2008 for all of my service needs and have yet to experience any problems. Definitely consider Landmark as your dealership of purchase.

childoftheking

Aug 8, 2012

My sales person was friendly, courteous, and attentive to my needs in what I wanted in a new car. (I just came in to get my brakes done on my 2008 Honda. I was just looking around). His attitude about work is very impressive, I like his work attitude. I alo call a friend of mine and he brought a car the same day from him. He wasn't impudent. Keep him around:) I am very very happy with my car:)

sevenrock

Aug 5, 2012

Took my Honda CRV in for routine maintenance. I called Sean for an appointment and he scheduled me for the day/time that was convenient for me. I was also concerned about the brakes squeaking. Sean said he would let me know what they found, he had the courtesy driver take me to tthe metro. Sean called within two hours and updated me on the status of my truck. We discussed it, he answered my questions with courtesy in terms I understood. I authorized the work. I returned later, my truck was ready as promised. Sean gave me a thorough review of what was done and we discussed want he thought would need to be done next visit. Sean is always professional & personable. While all the service team leaders are polite and eager to assist -- I could not be happier with the service I get from Sean and the Tan Team!

pursuejustice

Jun 29, 2012

Very favorably impressed with the professionalism of service writer Hamada Kuhail at Landmark Honda and the highly experienced Honda mechanic he let me talk with about a/c, clutch, and suspension issues with my '97 Civic EX. They were both conservative with recommendations rather than pushing for business. They alerted me to maintenance that would likely be upcoming in the next few months but recommended that I watch and wait rather than spending money today. He gave me detailed written estimates to take home with me to think about. The prices seemed fair though probably a few dollars more than I might pay with non-manufacturer parts and general mechanics who do not specialize in Honda. However, the prices are more than fair when I factor in their expertise as consultants who spent considerable time to examine my car and then explain my options with the help of factory charts. Clearly Hamada and his technician were interested in my needs and having a long-term trusted relationship with me. This makes me feel really good because I can budget for maintenance and know that I am getting what I pay for. This is the kind of service I have been looking for. And another thing, the waiting room is comfortable and has wi-fi, and that is where I am writing this. It is a business well-run by bright and responsible people.

mindit08

Jun 24, 2012

I received email from Landmark Honda Sales Manager Karl Forrester in which Prices of new honda cars were given. Honda Civic EX-L sedan was advertised at 16995 in the add with 0% financing for 60 months. The price seemed really good so i decided to call the dealership for the details.Usually i am aware that dealerships advertise different price and when you go to dealership they change the price. So when i called i talked to kyle and asked him about the other fees other than processing and destination charges and he told me that's the price + processing and destination fee+ Tax and thats it. So i picked up my uncle who is experienced in buying new cars with me and reached the dealership and asked for kyle who was really nice guy, patient and helpful. He showed me all the cars and i liked one and okayed one. Then we went inside and started talking.1st he had to go to his manager many times just to okay the price, then he came and told us that that price is for coupe and if you want sedan you will have to pay extra 500 but i argued that it doesn't say its a coupe and it has the picture of sedan how you can advertise sedan picture with a coupe price. so he had to go back to manager. suddenly kyle vanished from the scene and new guy came up named Mukesh(i think thats what his name was)and he said he is Kyle's manager. He came and suddenly all the drama started. He told us that price advertised was wrong and it was mistake, i said its not my fault( it wasn't a mistake in the add they did it purposely)then he said he will honour it. i said okay great but he said it will be a coupe, i said i don't want a coupe and i am here for sedan. then he said there will be one extra charge of 500 dollars for some presentation fee. i asked him what that fee is for and he said we charge it on every car and it includes the mudguards and stuff. I was really surprised, i told him, when i called i specifically asked for all the fees because i don't want any surprises, why nobody told me anything about it before? and what is presentation fee, its merchandise not service you are providing us, so how you can even consider it as a fee? and he said we can add whatever fee we want. What is this, dealership or some dictatorship? The price from 16997 ended up at 19968.20.i told them this is false and misleading advertisement and you should honor what you have advertised but he gave me a clear answer that this is the price you wanna buy it buy it. it felt like he doesn't even care about the sale or his customers.I got up and asked for his business card and he started running here and there for the card. Then he told me he doesn't have a card.I asked him you are a manager and you don't even have a business card? and then he went to some other guy and got his card and gave it to me, i said this is not your card and he said yeah this is my manager's card. i was like if he is the manager then who are you? and he was like i am the helper, i asked him then why you told me you are the manager and he didn't say anything and just smiled. He gave me card of Ale Dime which was the actual sales manager. Ale came and tried to calm me down because i was really upset about the whole misleading thing. i had no idea they would be liars and sneaky like this. Ale sat with me and i talked to him about the add that they sent me and he told me well that's how advertisements are done in US. I was surprised.I said that's not how advertisements are done in US, this is misleading and illegal and then he backed off saying oh thats not what i meant. then he said my general manager Joe Waldman said if you are not happy we don't want to sell you the car. It made me so upset that what kind of customer service it is? 1st you do false advertisement and then mock the customers that they don't want to sell the car to you because you are not happy? What they don't understand is that its their crappy customer service why we were not happy. 1st you do false and misleading advertisement to the customers just to get them in your dealership and then make fun of them? It was outrageous, and i decided not to stay in dealership for even a second. Worse customer service experience ever. Dealership is every misleading and the management is very sneaky and unprofessional.

Highprice

Jun 4, 2012

I have been taking my Honda Accord for service since 2001. I have always received great customer service. Whenever they had to keep my car the dealership will put me in a rental with no hassels. The atmosphere is great. Gege Showers is the best, she will get what u need explain to you in detail to make sure you understand what u need and why you need it. Safety is her motto.

anna rung

May 30, 2012

ONE OF THE WORST EXPERIENCES I'VE EVER HAD AT A DEALERSHIP. My mother and I go in there on Sunday and we meet Baleynah (Bal for short), our salesman. We were looking at CRVs for my mother. My mother test drove one around the parking lot and it was nice. Then when we went inside to talk about pricing, Bal became extremely rude when he realized that we were not going to purchase the SUV RIGHT THEN, RIGHT THERE, RIGHT AWAY. I told him that my father would come back the next day if I was able to negotiate a decent price. Bal didn't even want to start negotiating with me. He pretty much said that there was no point to talking if we were not going to purchase right then, extremely rude. He said that if he gave me a number, I would just go home and shop around....DUH. What else to people do when they buy cars? I told him that everyone does that and it really isn't a big revelation. I then also told him that he wasn't going to make a sale at all if he didn't start talking some numbers. If this was a car I was purchasing for myself, I would have just walked out. So he goes to his manager, Karl. Karl comes over and seems a little bit nicer, realizes that his salesman royally pissed me off and gives me a decent number for the CRV. I am pretty pleased with the number, it is well below MSRP. He's a little pushy, but that's okay. I come back with my father the next day. My dad negotiates a little bit more, they tack on freight, dealer processing fees, and other fees (they even added nitrogen to the tires, which I thought only the "premium" dealerships do to rip people off), so the price comes to about average, pretty much the same deal you could get anywhere else. We wanted a silver or white CRV. They don't have either one with the right specs. So they say they can get a white CRV by the next day and deliver it. So I think it's a decent deal and four hours at the dealership is starting to irritate me. My dad gives a large down payment and gets an even better financing rate (2.49%) than what they originally offered (4.9%) because he haggles a bit and has good credit. We thought it was a done deal. Apparently not. The next day, we wait and wait and wait. No CRV. We then start calling the dealership by 5pm since they said the CRV would be delivered by afternoon time. Bal is not there or does not want to talk so we ask to speak with Karl, who also clearly does not want to talk to us. So we get handed over to a new guy, Robert Oliver who is reasonably nice, however a bit confusing/misleading. He first said that the CRV was not able to get inspected in time and delivered to us, it is currently in Annapolis. So we ask when it will be. He then says he was mistaken and that the dealership is not able to secure the CRV and is currently trying to work out a deal with dealers in Hampton VA and then later on it was Frederick MD, so on and so forth. I am getting extremely irritated with them. He is pretty prompt with calling back, unfortunately, the information is never any good news. So he says if he is not able to secure the CRV by the next day 10AM, he will give us a refund of our deposit. Well guess what, they weren't able to secure the CRV. They deposited the check (10k btw) the day before. HOW THEY HELL DO YOU DEPOSIT A CHECK WHEN YOU HAVEN'T EVEN SECURED THE VEHICLE FOR US?!?!?!? So now we are waiting for our deposit to clear and THEN we can get a check cut for that amount. UGH, WHAT A WASTE OF TWO DAYS GOING BACK AND FORTH WITH THIS PEOPLE. I felt like I was constantly led on. So moral of the story, if they don't have it in their lot, don't expect them to be able to get it for you. Don't expect good customer service. Don't expect anything. Do your shopping online, and only go in to this dealership when you absolutely need to, if you don't need to and just want to "shop around", you will be treated rudely. The inside of this dealership is also the ugliest dealership I've ever had the displeasure of stepping foot in. I know it's a Honda dealership, but c'mon, the interior wasn't even an afterthought.

shuttermom3

May 30, 2012

This past Saturday (Mem. Day weekend)I called Landmark regarding an EX Odyssey I saw online. I asked Abraham Lincoln (the salesperson) on the phone if the $28,900 included any rebates and he said "No". I asked what the price included and he seemed confused, replying "That's the price of the vehicle, Ma'am." I asked if there were any additional add-ons and he said "No there are not. My manager is telling me right now that the price of the van this weekend is $27,400." I realized that the $27,400 was most likely after all the rebates that car dealers have (AARP, manufacturers, etc) so I was looking at paying the $28,900.I then told Abraham that we would be travelling from Fredericksburg and I wanted to know what I would be looking at before I got there. I told him I was trading in a 2012 Camaro.He did say the price did not include taxes (3.2% for VA) or tags. I said ok, we'll be there in an hour or two. When we got to the dealership I gave Abraham the keys to the 2012 Camaro, I gave him the payoff amount and told him I needed my car paid off completely (which would not be a problem, got a GREAT deal on it and had plenty of collateral). I told him if they could do that then my husband and I would be a very easy sale. We went for a test drive, we were sold and ready to move on. We are making small talk for the 30 minutes it took to get the appraisal and I have to say, Abraham and the new girl he was training were very nice. Until the appraisal came back. They offered me $1,000 less than my payoff. I knew that giving them the actual payoff up front was a risk but as I told him on the phone, I wanted to come in and buy the van and get out of NVA traffic. No gimmicks. When the appraisal came back I was shocked. So was he. However, I wasn't nearly as shocked as when I saw the print out with the van cost. $27,400 as I thought, was a play number, nowhere to be found. Abraham would not give me a price on the van, saying it was negotiable and all of a sudden $1500 for a convenience package came up in conversation. I allowed my husband to negotiate back and forth a couple of times, each time telling the salesman the same thing: Pay off the car, $28,900 for the van. Third go round the sales manager came over. He did not speak to us, he did not say hello, he did not say "this is the best we can do." The manager said nothing. I asked the manager (no name on shirt and no introduction so I don't know who it was) if they could pay off my car and he did not reply. I asked if the van was $28,900 and still no reply.I then told Abraham we were done and he said "fine", while pushing back his chair and ripping up the paper in front of us. Wow! On the way home, I called Pohanka Honda of Fredericksburg and explained our story. You can see their positive review from me on this site, but long story short, we got our exact deal from them, they matched the price, did not charge for the convenience package, gave me full asking price for the Camaro +500 and gave us free gap insurance. I love my new Pohanka Odyssey EX.

sushy12

Apr 7, 2012

I worked with Alberto with the intent of purchasing the 2012 Honda Accord. I spoke with the New Car manager, Mamoud, who dropped the price to about $7,000. After making an agreement, we made a down payment by using our credit card. The next day, I drove 3 hours from my home with my wife and sick child on board. When we arrived no seats were offered to us and Mamoud told us that the car was no longer available. Ali refunded my money and apologized for the inconvenience. Mamoud is a liar and an inconsiderate person. Not once did he approach us and apologize for the sequence of events that had occurred since we had arrived. I am very disappointed because I always favored Honda over other cars. I had read so many great consumer reports about Landmark Honda that I wanted to purchase my car from such a great place. But little did I know that Landmark Honda is a place filled with liars. I am very upset, and never again will I step foot there. I would not even recommend it to my worst enemy. In my years of living, I have never received such terrible service.

Marlene Loggin

Apr 6, 2012

I have been taking my Honda Accord to Milton Cruz for service for years. The reason that I continue to go back is because Mr. Cruz is not only knowledgeable but he is totally trustworthy. Mr. Cruz takes the time to let me know what needs to be repaired, whether it can wait, or whether it should be done immediately. When I have had an immediate need for service, he has always been able to fit my car into his schedule. Additionally, all the repairs performed on my Honda have been of the highest quality and I can count on the performance of my car because of Mr. Cruz.

Rogerreturned

Apr 2, 2012

Landmark Honda is the Dealer to go... We were very pleased with the experience. We knew what we wanted and the Sales rep. Abraham was such a professional. Respected our time, and from the paperwork to delivering the car, he was fantastic. The managers were very professionals and the finance manager was nice. Overall the experience was a A+. I understand that buying a new car can be difficult due to the nature of the business, we all want to make or save as much $ as we can. This time, none of that happened. I truly felt like I, the customer satisfaction was the main concern of the personnel at the dealer. Thank you Landmark, Thank you Abraham. We love our Honda Civic.

stcoletta

Apr 2, 2012

I take a total of 9 vehicles every 3 months for service (1) f150 pick up truck (2) kia mini vans and (6) honda oddesy mini vans,everytime I go there I deal with Milton Cruz he always takes the time to explain in good detail the type of service the cars needs. I will continue doing service in the future. Its good to have someone to trust since I have been to another Honda dealer in the past and have noticed that there can be other service technicians that will take advantage of you. I have found Milton to be very loyal to his customers.

rskin1949

Apr 1, 2012

We arrived with no intention of acquiring a vehicle and were concentrated on one model only. Yong Kim politely suggested we consider both our original choice and a second car he felt would be a better value given our needs. Throughout the process, he was courteous and informative, the same experience we had in working with Mr Wilson and Mr Kim's manager. With many years and many acquisitions to reflect upon, I rate ours with Landmark Honda and Yong kim as one of the very best.

johndonovancoffey

Mar 31, 2012

I just bought a new 2012 Honda CR-Z EX. They are very hard to find. ALL of the staff were courteous. That surprised me! Also, the General Sales Manager Jim Geisinger negotiated a price with me that I know that he could have gotten thousands more with another customer as there were two others that wanted the car that I was first in line for (there were only 2 on the East Coast - both gone now). Darren Jeong the salesman had worked with me for many months to locate the exact car, exact color I wanted. As a result I have a new CR-Z at what I believe is an honest price, that gives them a profit and me a price break. Lloyd Wilson, the Finance Manager is a true gentleman! And Jerry (another salesman helped me understand the true value of one or two optional extras that I chose to take, once I understood the real facts regarding them (extended Honda warranty & Cilajet - a paint and upholstery sealant).ALL IN ALL I WHOLLY RECOMMEND LANDMARK HONDA AS AN HONEST PLACE TO PURCHASE A NEW CAR!!!

carnehonda

Mar 31, 2012

I have been very pleased with every service visit I have had with Brian Cail regarding my Element and CRV.Brian is very friendly and responsive to my questions and concerns regarding the cars we have.

frank100740

Mar 30, 2012

I have been dealing with Landmark Honda since 2005, having purchased 3 cars from them. Milton Cruz has been my service advisor since then and I have never had better service from anyone. He always knows me and greets me by name whenever I get there, listens to what I want done, recommends things I should do and not do at that time, and basically, goes out of his way to be sure that I am satisified. While I am waiting, he checks with me to let me know the progress of the work and lets me know when the car is ready and always thanks me. I could not ask for a better service advisor. I would hope that this dealership and Honda realizes what a terrific employee they have and they honor him accordingly.

Efedok

Mar 29, 2012

Kyle was very professional, had great integrity, and great knowledge of the car. He was always available and returned phone calls immediately. We would highly recommend him to anyone shopping for a Honda.

PARunnerGirl

Mar 26, 2012

I brought my Odyssey in today because the battery died over the weekend. I did not have an appointment but Sean took care of the van right away. He replaced the battery and I was out of there in a jiff! Great service! I've used Landmark Honda for service on our Civic as well and have consistently had the same outstanding customer service on all occasions. We will continue using your dealership while we are living in Alexandria.

Meggied77

Mar 23, 2012

I was traveling and my 08 Accord as I was going back home to Pittsburgh, Pa. and I had a radiator hose go out. It was 4:30 on a Friday. I was so impressed by the way Mr Cruz handled the situation. Every other dealer said they couldnt get me in until Monday afternoon. Mr Cruz & the entire Landmark crew got me back on the road within 2 1/2 hours. By the way, they close at 6pm. To stay late to get me & my family back on the road the same day is not just good service, it was AWESOME! I highly recommend Landmark Honda!

BJacks31

Mar 20, 2012

I brought my 2008 Honda Accord in for service and dealt with Russell Lloyd. He was very kind, polite, and professional. Russell went out of his way to make sure I had a great experience with the dealership. The service was completed quickly and correctly. I would highly recommend bringing your vehicle to be serviced here especially by Russell.

murraysm

Mar 19, 2012

GeGe Showers is a very polite service advisor. She explained everything to me and I appreciated it. She offered a rental car to me so that I would not waste my time sitting in the waiting room for that long of a time. She did an excellent job accommodating me.

qmason1

Mar 19, 2012

First let me start off saying that Milton, Service Advisor, your Excellence in service, knowledge, kindness and sincerity, efficiency, and integrity is a few of the words I will use to describe him. Milton is an outstanding example of customer service and definitely knows his product line. My experience with Milton is "Top Notch" and I wouldn't dare think of taking my vehicle someone else for service, unless of course, Milton transferred to another dealership. I have a 1999 Accord w/139k miles and it's purging like a kitten, thanks to Milton. On my last visit, I dropped off the vehicle around 8am with complaint of grinding noise being heard under the hood/engine area. Milton called within an hour to let me know what the issue was (alternator was going bad)...get this, it was under warranty bc we had it replaced previously. As a result of Milton's honesty, we did not incur a charge for this service. Don't think that would have happen at the other "Stealerships." I had no idea this item was replaced in the past; save us $. I have been taking my vehicles (Toyota 4-Runner as well)to this dealership for years and my relationship with Milton is the best, couldn't ask for a better Service Advisor. Again, one happy and satisfied customer all because of the service I have always received from Milton and this dealership. You are the "Best" Milton.Satisfied and Loyal CustomerQuinton

tcerce

Mar 16, 2012

Do excellent work and always go the extra mile. Sean is a pleasure to deal with. I highly recommend the service department at Landmark Honda.

bobgoodman

Mar 16, 2012

Milton Cruz is always a pleasure to work with. He is very knowledgeable about the vehicles he services and never tries to oversell the job. He listens, offers a good solution at a reasonable price and doesn't push unnessary products.

hvaughan

Mar 16, 2012

I have been taking my minivan to Sean at Landmark Honda for more than 7 years. He is professional, answers all of my questions, clearly explains things, returns calls promptly and is always friendly and very polite.

Lynne Storer

Mar 16, 2012

On 3/14/20012 I was a showing a service agent the lock problem I was having with my 2007 Honda CRV in the service line right outside of the shop. A very irate customer was being extremely belligerent with Brian Cail involving the cost to fix his vehicle. His language was more than offensive and he was being both rude and disruptive. Mr. Cail remained extremely calm and professional even when this customer told him "to get out of my face - this is f....... ridiculous". Still Mr. Cail tried to diffuse the situation. He never lost his cool and was polite and calm throughout the entire exchange. When going into the service area to process my service order, this customer told Mr. Cail that he wanted to know his name and would " NEVER, NEVER buy another Honda from Landmark Honda because of him".I just wanted the powers to be to know that if there is a negative report filed on Brian Cail, it is totally not true and I applaud him for his calm and composed demeanor.I have always been very happy with the service agents at Landmark Honda, especially Sean. I feel like I have always been treated with respect and manners and honestly.

Mcalbryc

Mar 15, 2012

The overall appearance of the dealership and employees was immaculate. From beginning to end, everyone was polite, professional, and handled every request in a timely manner. Mr. Hickey represented the dealership well--his dedication to the dealership and most importantly, me as a customer, were unmatched. His knowledge of the products was complimented by his ability to identify a range of solutions and provide me proper counsel on the best course of service based on a range of factors (lifecycle of the vehicle, driving requirments, etc). The dealership was extremely busy, but I felt I was their number one priority--even though my need was a minor service.

marcabatchelor

Mar 14, 2012

Overall I was very pleased. Everyone was very friendly and explained services needed. Thank you for your taking care of my car. I will return again.

cartrouble1974

Mar 14, 2012

I had not planned to come to this dealership but had some car trouble and this was the closest one to me. Sean was very friendly and helpful even though I wasa quite stressed out. He got my care repaired and me back on the road the same day. I will be back again.

johnaugus

Mar 14, 2012

The service I received from Gege Showers at Landmark Honda was especially excellent. She was authentically friendly and helpful, making an effort to go above and beyond in keeping me informed and offering help.

annstbowring

Mar 14, 2012

I LOVE my 1991 Honda Accord that I purchased, new, from Landmark Honda, which has (exclusively) maintained my aging car with the caring and supportive guidance of four outstanding service representatives over the years. My current friend, and automotive tutor, is Chris Ratchye who is simply wonderful in dealing with an "aging" owner (me) and her "aging" Honda. Chris knows that this is my last automobile and takes enormous care in keeping the car and me mobile and most importantly, safe. CHRIS IS THE BEST!!!Thank you for the opportunity to commend Chris Ratchye and Landmark Honda. I hope we will be working together for many years. . .Ann Street BowringAlexandria, Virginia

jbruning67

Mar 14, 2012

Very helpful and knowledgeable staff. Milton Cruz is especially professional and always has our car done at the requested time! We always appreciate his great service!

JLVD23

Mar 14, 2012

They are located very close to where I live, so it is very convenient to go there. They finished the work on my vehicle in a timely manner and was able to get my car back without any inconvenience. They stand by their warranty, so if something does go wrong, they will back it up. Being new to the area, I felt good going to them because of previous recommendations and will continue to go there in the future.

Rajender Vohra

Mar 14, 2012

Courteous and efficient service. Gege went out of her way to set up the appointment I wanted. She called to let me know what is required to be done for the car. I was impressed.

tdefrees

Mar 14, 2012

My overall experence was very satisfing, the young man Russell Lloyd was polite, knowledgeable and very pleasant to deal with.I brought my car in for a all check up tires, brakes ect. After he had it looked at he recommended I have an aliment because my tires were feathering. tune-up and oil change but overall things looked pretty good. I was very pleased with the result of my visit and will recommend this dealership and Russell to all of my Honda owner family and friends.

cthomas82

Mar 14, 2012

I have taken my vehicle to several service shops in my area and not found any of them as helpful as Landmark Honda. All of the work that needed to be perfomed was explained to me. My questions were answered with patience and the work completed was done in the timeframe I was told. The team was professional and courteous.

superloroco

Mar 14, 2012

Milton advised me very professional what my car needs to be done in order to have the 50K maintenance accordingly. waiting Time and price was perfect.

cary.casas

Mar 14, 2012

Landmark Honda Customer Service Rep Christ Racthey always provides accurate and effective communication. My car is 18 years old and things break, Chris always provides grade of importance in fixing items and help with the repairs.When I buy a new car is going to be from Landmark Honda based on the customer service I've recieved for the last 14 years.

yojacobs

Mar 13, 2012

I am new to the area and choose Landmark Honda. I was serviced with professional attitude and kindness, by my service advisor Brian. I will recommend Landmark Honda to my friends and Co-workers.Thank youMissing Florida

Hondaguyone

Mar 13, 2012

Gus was very helpful in setting up my appointment on the day and time I was available. He treated me in a friendly and professional manner upon arrival, in writing up my order. The service department respected my time by keeping my waiting time down, as I waited in their very clean and comfortable waiting area. Gus sought me out after the service was performed, and thoughtfully explained the work performed and the followup action recommended. It's a great feature that the dealer provides the customer (me) with Gus's own cell phone number for quick access to set up appointments and to check status. Overall, a great experience.

meghanw

Mar 13, 2012

GeGe was incredibly helpfully, patient and nice. She took the time to explain everything to me and my dad who called from out of town. Next time I need service I will call her directly!

Hottboxx

Mar 13, 2012

Landmark Honda is awesome. Always efficient, fair, friendly and honest. They take amazing care of my S200o, and Milton Cruz is so personable I feel like a member of the family. Keep up the good work Landmark Honda!

angel9875

Mar 13, 2012

Brian Cail is by far the best service representative that I have dealt with. He is very efficient and professional at all times. Whenever I bring my car in for service Brian is always courteous and helpful. I would highly recommend him to anyone looking for a trustworthy, dependable service representative....ThanksAngel:-)

pilotjess28

Mar 12, 2012

I could not be happier with the service I receive at Landmark Honda! Every time I have a concern with my Pilot I know right where to go! They always have speedy service, and the best prices I have been able to find for Genuine Honda parts and service personnel. Brian and his team go above and beyond to make me feel completely comfortable about the safety of my car. Brian even had his head mechanic, Jeff go on a test drive with me to listen to the "CLUNK CLUNK" sound my car was making! I will never bring my vehicle anywhere else for service and will always recommend Landmark Honda and Brian Cail to anyone!

yobukhov

Mar 12, 2012

I use dealership during two years. Scahedule of appointmentment take not more then couple days. In most cases the discussion of all problems with my car is pretty fast and professional. I spend minimum of my time and I am very greateful for that. Overall impression after visiting the dealership is very nice and I plan to continue use this service.

kuyabino

Mar 12, 2012

Gus provides a very personalized service, explains everything that is needed with my vehicle and makes recommendation. What's impressive is the personal touch of the service he provides.

Qoheleth

Mar 12, 2012

I was reluctant to use a dealer since I have not had good experiences in the past with dealers in another part of the country years before. I called Saturday morning and despite the service area being extremely busy, they were able to help me that day, applying a software upodate and resetting two faulty indicators. They even provided me with a reimbursement of a taxi ride to their shop since their shuttle had quite for the day. I will definitely return when I need substantive service work, or when my wife and I buy our second Honda.

leeniedb

Mar 12, 2012

Sean is wonderful to deal with. He's been my go-to guy for years. Not only do they fix whatever needs fixing well but they are always mindful of burned out lights, inspections coming due, etc.

gardenbr

Mar 12, 2012

I was truly satisfied with the exceptional customer service that I received at Landmark Honda. Engine light came on and won't go out. The car was analyzed and a leak was found in the gasoline tank that caused the emissions test to fail. Mr Cail made suggestions on how to resolve the problems. He had the computer system reset and told me the tank would have to be sealed. I would like to thank Mr. Cail for helping me understand the problem and giving me the solution to getting my car back on the road.

Lvaldes

Mar 12, 2012

I bought my Honda Accord from Landmark Honda over 6 years ago. I have continued to only allow Landmark Honda to service my vehicle. My service manager, Russell Lloyd (Gold Team) has always provided excellent customer service. My car was ready when he said it would be if not sooner and he always gave an me an accurate price quote. Furthermore, he took the time to explain what was wrong with my car and what could be fixed or replaced. I know I can trust Landmark Honda. I have never had to bring my car back for the same problem. Their mechanics are the BEST! I will continued to use Landmark Honda for all my vehicle service needs and purchases.

2005S2K

Mar 12, 2012

We have serviced our cars with Milton since 2003 and are always very satisfied with him and his service team members. Not only is he very knowledgable, but he is also very friendly and made us feel special and appreciated during all of our visits. I have recommended many of my friends, family and co-workers and everybody that has met with him for their car was always very satisfied.

alunahonda

Mar 12, 2012

This is got to be one if the best service departments ever! Gus takes time and explains every detail regarding service to my Honda van. The entire staff is proffesional friendly and very, very responsive. I hghly recommend landmark Honda to all my friends and family if your looking to purchase a car or looking for a great service department.

1Believer

Mar 11, 2012

Milton Cruz is the most professional manager I have ever come across in all of my years. He is sensitive to the needs of his customers making the best out of even the worse situation. My prior dealer who serviced my vehicle made me feel terrible and seemed to talk down to me, Milton has treated me like I matter - not just another person bringing their car in. For this I will not only use Milton exclusively in the future but I plan to purchase new vehicles for my wife and daughter from Landmark Honda. I have never felt this confident in a dealership but Milton's attitude has made me a believer. Landmark Honda should feel priveledged to have such an employee!!!

Vet101

Mar 9, 2012

For the past ten years, I have not worried about any of my vehicles in my family. I can always count on mr Cruz and his experienced team to keep me and my wife safe on the road.wether is maintenance or repairs I put my trust on mr Cruz to do what's necessary on my Honda & Acura vehicles. So if you are looking for service give landmark honda a call and as for Milton Cruz, I guarantee you will be another of his many happy customers.

hiseas1

Mar 9, 2012

For years I have been buying Hondas from Landmark Honda and having my Hondas serviced there. The service is consistently excellent in every way. This visit started as a simple recurring service, and that was handled in the usual professional manner. As I was checking out, Sean Kearney said that the tech had discovered that the hold-down bolt on the spare tire was frozen, and he had to cut it to get at the spare tire. They ordered a replacement bolt and it was delivered overnight. If I had needed to use the spare tire, I would not have been able to do so. This is a small, but typical, example of the attention to delail and customer service that I have enjoyed from Landmark Honda, and particularly from Sean Kearney. When relatives have asked me to recommend a car dealer, I have always recommended Landmark Honda. keep up the good work!

rpegeron

Mar 9, 2012

Milton at Landmark Honda continues to be superb. Fairfax Hinda is 7 miles from my house but because of Milton, I drive to Landmark Honda. I rate everything a 5 due to the service and quality of work. The price is slightly higher but it is worth the peace of mind that Milton gives explaining the needs of my car and ensuring yhat I get the right service at the right time.

Faragd

Mar 9, 2012

I truly enjoy every visit that I have made to landmark Honda! Brian Cail is a very skilled service professional! He always informs me of my vehicles needs in a clear and accurate manner! I am always very comfortable and confident in the customer service that is exstended to me. As long as I am living in the D.C area Mr. Cail and Landmark Honda will be the first location I consider for service.

LuLu06

Mar 9, 2012

Excellent customer service and very informative. Russell definitely knows his stuff! I send as many people as I can his way, and as long as I am in a Honda he will be my go to guy!

civic81

Mar 8, 2012

I brought my car in for routine maintenance a few weeks ago. Russell my adviser was kind enough to point out my safety inspection was about to expire and was able to get the inspection done while I was there. This may seem small, but attention to detail saved me time and possibly from getting a ticket.

tianarw

Mar 7, 2012

I am very happy with this dealership. OVERALL - GREAT!!!!! The sales people are very friendly and have great customer service. I use to travel to Honda of Bowie where I purchased my car. I took it back there for service and they want to charge me $3600 for rotors and brakes. I went to Landmark Honda to get a oil change and to see if they would state I need brakes and rotors. I got the oil change and was never told anything about my brakes. So I told Brian about Honda of Bowie and he said my rotors and brakes were fine. I have not been back to Honda of Bowie since then. I am very please with Landmark Honda and wish I had bought my car there.

JKCHESKY

Mar 7, 2012

I came in for just an oil change and tire alignment. During the basic inspection, John, the technician, noticed some problems that were supposed to be fixed during a prior repair at another dealership. John took the time to show me the issue, point out the parts that needed fixing, assisted me in taking pictures of the damaged parts, and answered all the questions that I had. Brian, the assistant service manager, was fantastic the entire time. He worked with me on price, explained the services that were available to me, gave me constant status updates, and even faxed all the important information to the other dealership. For the repairs that needed to be completed, the time that I spent there was very reasonable. Brian was courteous, informative, and the main reason I will continue to come back to this location. Brian and John made sure that I understood what was going on, what my options were, and even made sure I had the damaged parts bagged up and ready to go when the car arrived. Even more impressive, I did not feel rushed at any point in time. I knew I was taking up one of their bays, and using John's time, but they waited patiently for me to make my decision, and made sure that I was comfortable with work before they went ahead. I was extremely satisfied with my visit to Landmark Honda and I will recommend them to others who are looking for service.

RatherNotSay

Mar 5, 2012

I called on a Friday and spoke with Hamada. He took plenty of time on the phone listening to my problem with my Honda and talking to me about possible solutions. I never felt rushed and had great confidence in him after the conversation. I took the car to Landmark and dropped it later that day. Hamada called me a couple hours later and told me what the problem was. Unfortunately, the part I needed was a bit obscure and the repair would probably take several days. I asked Hamada to do whatever he could to expidite it for me. Hamada called on Monday and told me he had found the part and hoped to have the car later that day. He called again later and said the repair was complete - for about 10% under his original cost estimate. The service was outstanding and the repair was perfect. I'll be back to visit Hamada again.

randalltclark

Mar 3, 2012

I purchased my 2009 Honda Accord at Landmark Honda as a direct result of the great service that I received there on my prior Honda Accord. The efficient, courteous service that I receive from Sean Kearney could not be any better. I have had over five years of outstanding service from Landmark Honda.

Sunny333

Mar 2, 2012

Sean was very professional, kind and courteous. I have never had any problems with my CR-V after servicing with Landmark Honda. Sean was very accommodating with my time crunch. He called me as soon as the car was finished so I could pick it up. I have always liked dealing with Sean. They check out everything with the car to make sure it is safe and functioning well. Thank you very much, Linda Depew

salvi

Feb 29, 2012

I have a Honda Accord I bought from this dealer. Recently, during a trip, one of the wire came became loose after the harness cover came off. Upon arriving at the Service area, Brian approached me and told me he was going fix the problem. He was very friendly. He clearly explained what the problem was. And offer several reasonable options as they they did not have the item in stock. He put back the wire and asked to come back if I did not find any one that could put the cover back and at a reasonable price as I was traveling 2 more hours away. Brian Charged me a fair price for the labor, and I stopped by for them to put the cover back on my return trip as I the other dealer was charging me a very high labor cost where I was staying, Brian took care of putting back the cover in place and did not charge again as he had already charged me a reasonable labor fee previously. Overall The experience was great and the service was done fast.

mtmccorm

Feb 29, 2012

I purchased my used Civic here two years ago with no intention of servicing it at the dealership, but I was in a hurry and needed a quick oil change one day, so I stopped in--now I never go elsewhere! Any and every time something's up with my car, Brian fits me right into the schedule, has the team diagnose efficiently, and comes back with options. He takes the time to explain mechanics thoroughly and is very patient with my limited auto knowledge, and I can trust him to be accurate and thorough. Furthermore, he understands that vehicle upkeep is pricey and is honest about helping me prioritize the most important services versus pushing me into all of them. As a female, I feel especially comfortable here--I feel the opposite of taken advantage of; I know I can take Brian at his word! On the rare occasion that he's not available, every other team has provided just as direct, reliable and efficient communication and service. I am more than happy to pay the miniscule difference in price to come here--I actually refuse to go anywhere else. Even if you bought your car at another dealer, come here for service--it's the best thing you can do for both your car and your state of mind!

DLidke

Feb 19, 2012

Relatively quick and friendly. They used plastic on my seats and paper mats on the floors to keep my car clean while being serviced. I thought that was a nice touch. They estimated the oil change would take just over an hour, it was ready much sooner than that. Overall, great service.

slongstreet1944

Feb 16, 2012

I am so glad GG is back at Landmark Honda. Her excellent service was the main factor in my decision to buy my 2009 Honda Accord (my sixth Honda Accord). She is always pleasant, professional, reliable - the best example of an excellent service provider. my experience yesterday (2/15) was excellent.

msharron

Feb 14, 2012

I've had a trusting relationship with Hendrick Honda for over 10 yrs. I recently moved to Alexandria and found the same degree of professionalism and value with Brian Cail at Landmark Honda. Brian helps me to prioritize my maintenance, he understands my financial situation and works hard to help me anticipate and plan for larger ticket maintenance. Trust is everything and I found it at Landmark Honda.

drossiter

Feb 11, 2012

I took my car in for 65k service which cost more than $600. I was encouraged to also change my timing belt which would have cost $800 but they couldn't confirm that it needed to be changed without incurring those costs (dismantling the front of the engine) so I chose not to have the timing belt replace. They replaced the headlight, did my state inspection and the service. When I picked my car up the brake light error was still on. So when I called to ask why they returned my car that still needed a light fixed, they told me to come back in and they fixed it for free! Overall very prompt service and friendly. Labor rates are expensive, but probably largely due to the fact that it's expensive in N.VA.

KiNo

Jan 31, 2012

Everytime I need my car serviced I bring my Accord here. Mr. Cail makes the experience worth it just with his customer service alone. me being a female, I appreciate him thoroughly explaining any issue my car may have so that I know what I'm dealing with. I did not leave there feelibg like i was bamboozled by some mechanics. Last time I brought my car in for service, Mr. Cail was very hospitable. He offered tea and coffee while I waited and even gave me the option of shopping at the local mall while I waited for my service to be completed. I would recommend Landmark Honda to all Honda owners as the customer service in the service lane is awesome. My car was even washed when my service was done!!

TexasProud3

Jan 27, 2012

We had the good fortune to meet and work with Brian Cail. He new we had to travel 1500 plus miles and made certain the work was done quickly and thoroughly, to ensure a safe trip. He went out of his way to make it us feel at ease and comfortable, knowing that we were in good hands. He is a strong asset to a great team. Thank you!

C.Eppard

Jan 25, 2012

I just wanted to take a moment to say that Brian Cail did an excellent job in taking care of the issues with my Honda. His customer service was tremendous during my initial call, during further discussions of my issues, and in the follow thru to getting my car fixed. I have been a loyal Honda/Acura buyer and had been taking my vehicle for all of its service to another Honda dealership. To make a long story short, they took advantage of that loyalty over the last 12-18 months. So, thru a referral of a co-worker of mine I ended up calling Landmark Honda and speaking with Brian. I will now become a loyal Landmark Honda customer.

Mark Fortenberry

Jan 10, 2012

When my daughter's transmission went haywire, she was able to drive over to Landmark Honda from Alexandria. She had just come back from her birth father's funeral and was already in extreme distress. My wife and I were beside ourselves with worry for her and as we live in North Carolina, the distance is another worry factor. This is our daughters first job out of college, a Clemson Graduate, and having a car problem after the funeral was very hard on her. She met Justin in the service dept. and we couldn't have been more pleased with how he dealt with her and her transmission trouble. It needed to be replaced and he was kind enough to have multiple long distance calls to us in N.Carolina. We discussed pricing, parts info, warranty and of course what the actual testing had determined. The replacement went off flawlessly and they even went the extra mile to "help a damsel in distress"- changed fluids at no extra charge, checked other aspects of the car to ensure that all was safe for our daughter to drive and most importantly instilled confidence in our daughter that her car was well repaired and would last a long time with the proper service. These folks get an A-Plus in our book!!

McPratt

Jan 3, 2012

Landmark Honda and Sean Kearney are THE GREATEST COMBINATION in my long history of car ownership. I've lived all over the country and purchased 14 cars or trucks since my first in 1975 -- never living anywhere long enough to use the same dealership for purchase or maintenance until now. I purchased my 2004 Civic Hybrid in 2005, "used" with less than 8,000 miles. From my first service through the latest the week before Christmas, I have only allowed Landmark Honda to perform it all. Sean (of the Tan Team) has been with me from the start ... and I could not have prayed for a finer man to count not just as a service writer, but as a friend. His wisdom and sage advice has seen my car remain as youthful as the day I bought it, though it now creeps closer to 100,000 miles. Though my warranty has recently expired, my loyalty to Landmark over the years empowered Sean to appeal for assistance on my behalf on the most recent repair -- the like of which which keep my car running for another 100k!On the right day, anyone at any dealership can sell you a car, be it a Honda, or any other quality make. But, it's the service AFTER the sale that is the true mark of excellence, and I've never in countless other dealership been afforded the level of pure satisfaction that Landmark Honda has delivered.I implore anyone seeking the highest quality of SERVICE to look no further than Landmark Honda and it's service department ... especially Sean Kearney.You have my word of honor!

Ljwaldrop

Jan 2, 2012

After a painful weekend of car shopping, we made one last stop to Landmark Honda, and couldn't be happier. Prisque is a total joy! We had such a wonderful experience and left feeling like we had made a very fair deal. Landmark Honda has made lifelong customers. Thank you Prisque!

crabgrass

Dec 22, 2011

Last July my Element was loosing all power occasionally when we tried to start it. Dealer was unable to replacte problem (naturally) but they analyized the starting circuit and determined that the problem might be either the key switch (very expensive) or a power relay (very inexpensive). We decided to replace the relay since it was inexpensive. Problem solved and out the door for under $100! These people could have stuck me with a very expensive key switch replacement and I wouldn't have known the difference but instead they suggested the cheapest alternative first. I also noted that the dealership is spotless. Everyone treated me in a friendly and respectfull manner. This is not always the case when you are traveling and in a strange town.

williamiam

Dec 9, 2011

I have been taking our car here for years and never had and problems. the price has been accurate and the work great. I'll be continuing my services here for the foreseeable future.

mrdealerrater1

Dec 7, 2011

My wife and I were looking for a new vehicle. We have a baby on the way and wanted something safe and reliable. We went to Landmark Honda and met with Kevin Cooper (Sales Manager) who hooked us up with Darren. Kevin and Darren were very helpful and eager to put us in the right vehicle. After checking out a few, we decided on leasing a 2011 Honda Pilot. The vehicle is great, leather, DVD, etc. The price was what really made us happy as we were able to get everything we were looking for at a price that was reasonable. After checking the vehicle on NADA and Edmunds I think we did very well. Kevin and Darren were a great help and were very knowledgeable about all of the features and specs of the vehicle. WHen it came to the finance portion, Kevin really made things simple and we were in and out of the dealership within and hour or two. Great experience, no pressure, would definetly use them again.

sevenrock

Nov 30, 2011

The cigarette lighter did not work after a plug broke inside of it. I called Sean, got an appointment to my liking and brought my 2005 CRV in for evaluation. With it being Christmas, I was holding my breath that it could be a "$50 fuse" instead of a $500 electrical system. I asked him to call me once a determination was made. I only use the plug for my GPS so there was no urgency requred if it turned out to be the latter!Sean was polite and professional, listened to my concerns and told me he would follow up with me within several hours. True to his word, several hours later, Sean called to inform me it was only a fuse and there would be no charge.Well I was thrilled, actually double thrilled and cannot believe there was no charge. When I went back to pick up my car, Sean explained the work and the the no charge part as well. I could not ask for better customer service, professionalism, or intergrity! I have been a loyal customer of Landamrk Honda for seven years. Sean continues to be my "go-to guy." Whereas the entire service team is always cheerful and helpful, Sean is the best of the best! I highly recommend this dealer.

JTPETERS84

Nov 10, 2011

Thank you Landmark Honda & Sean,I was heading out of town and showed up in short notice for a "Quick" oil change. Not only did Sean get me in but also informed me of 2 recalls that needed to be done on my Accord. He also was able to fix a nail in my tire for NO CHARGE!Thanks!Jen

RICHARD S.BELL

Nov 7, 2011

THE SERVICE TEAM ARE SO HELPFUL AND GO OUT OF THEIR WAY TO MAKE SURE THAT THEIR CUSTOMERS LEAVE HAPPY. I WANT TO THANK THEM FOR GREAT SERVICE CUSTOMER RICHARD S. BELL

Tslim97

Nov 6, 2011

I went to the dealership on a Saturday morning because I had a light on in my instrument panel. I wasn't sure if they could check my vehicle since I didn't make an appointment and it was a Saturday. To my surprise, my service writer,Brian Cail, was there. He greeted me by my name and with a smile. He said it was no problem for him to evaluate the vehicle. Within an hour, he told me what was wrong and corrected the problem. I am super satisfied with my service adviser, Brian Cail. He makes sure my vehicle is up to date in all of the recommended maintenance. I believe the service department is great! This dealership has pleasant workers who smile even on a Saturday! This dealership deserves the highest ratings!

iedejer

Nov 3, 2011

I brought my Odyssey van to your service department and was very grateful that I spoke with Mike. He was very helpful and accomodating. He explained what service was necessary and was able to schedule the repair at our convenience. What a great customer service your company have in the Service Department. Please continue to have such a great team and wonderful people like Mike in the Service Department.

psmcconchie

Oct 26, 2011

I have purchased 5 vehicles at Landmark Honda and have all service work done there. The sales dept is very professional and easy to work with it. They make purchasing a car very comfortable. Iqbal and the sales manager were vey courteous and met my needs.

ksfreund

Oct 24, 2011

I have been using Landmark Honda with Sean Kearny for 7 years now. The service has been reliable, the cost estimates have been accurate and the staff is very friendly. I never have trouble getting a convenient appointment and the work is done very quickly. I hope to continue to use this dealership for future service and repairs.

Wonni85

Oct 20, 2011

Although all the other staffs were friendly and competent, I had or still having the worst time with the salesman named Kyle. First the appointment was not set up correctly, where he didn't even list us on the appointment book, so in mean while he was helping others we were shuffled through different salesman after another.He also couldn't explain all the features on the car.Who knew a Honda salesman does not know how to look up the milage nor difference between ex and lx of Crv.Third, he didn't explain enough in regards to insurance requirement.I have bought my vehicle on Sunday when my insurance company was closed.Our salesperson was informed of my liability before the negotiation process took place. Not once he mentioned I had to have full coverage, and yet he had a nerve to leave before the actual delivery. I thought this horrible nightmare has ended when I've picked up my vehicle.Kyle has mentioned that my tags will be mailed to me. I told him I'll be in md, when he says it takes about 7days for the tag arrival. He said he will contact me once received prior to mailing the plates. It's been 2wks since my purchase, I called Kyle today in regards to my plate. He said it wasn't in, within 2seconds of hearing my name. Due to previous experience with him, I had conscious to call the dealer directly myself. The receptionist told me my license plate has arrived since the 16th.I'm utterly speechless on how incompetent, unprofessional this person is.It's a shame how one person can damage a reputation of the dealer.I believe it's your best interest to be aware of situation prior to purchase.

madridray

Oct 12, 2011

This is my first new car purchase. I was very intimidated by the whole car buying process because I am a young female buyer and I have heard about the stereotypes of dishonest car salesmen trying to take advantage of my demographic. This is not what happened to me at Landmark, which is why I have decided to write about my experience and recommend this dealership to anyone interested in buying a new car.My car buying experience began about a week ago, and I picked three different dealerships (based on location and sales volume). I did extensive research on the car I wanted to buy, and even bought a Consumer Report on the price of the car. After talking to all three dealerships and comparing prices, I got within the price range I wanted to pay (based on my budget and the consumer reports). I would like to note that I went through the negotiation process by myself- I didn't bring a man or another more menacing looking person with me- and still got pretty good offers. The best quote I got was from the Pohanka dealership in Fredericksburg, VA. It was about $150 under the price I was being quoted by Landmark in Alexandria, but I still chose Landmark. Here are the reasons why:- Kyle, the salesman I was talking to, was very professional and treated me with respect (the two other dealerships at some point in the negotiation process made a comment about my looks and even threw in "a date" as part of the package). Kyle was very respectful and, believe it or not, honest. He also wasn't pushy, which is much appreciated. - The location was more convenient- It was still a very good deal and within my price rangeOnce I decided to buy the car from Landmark, I showed up at the dealership to finalize the deal. I met other people working at the dealership and they were all very sweet and helpful- made me feel great about my purchase. I would like to note that when I went by to finish the deal they didn't try to change the agreed upon price or try to pull any sketchy moves like that. The man who helped me with the financing, his name is Lloyd, went over all the options with me and explained everything very clearly. He was also very caring and respectful.The manager, Jim, who oversaw the deal was also very nice and helpful.Car buying is a huge deal. You have to take your time to do research and negotiate well the price that you want to pay. It is also very stressful given the nature and the importance of the decision you're making. I have to say, though, that I had a very positive experience and it is all thanks to the Landmark Honda of Alexandria and their customer service. I bought a 2012 Honda Civic EX and I feel great about my purchase. If I had to do it all over again, I wouldn't change my decision to go with Landmark.

Deborah Upchurch

Oct 3, 2011

As with all the visits I have had to Landmark Honda, today was no different. I was greeted politely and swiftly by the service staff. Sean was not at his desk but helping someone else. Another fellow took charge and asked to be of help. He asked diagnostic questions thoroughly and set to work to get my car in for oil change and tire check. This was a minor visit but others have been complex and comprehensive in repair. I have always gotten excellent care and service.Today Sean came over and greeted me and took over from the other fellow. He is cheerful, kind, attentive, respectful and I appreciate his excellence in work so much. He is a good listener. He always takes time to explain what will be done, and what was done, after the work is complete. He has bent over backwards in the past to get me a ride home when I needed to leave the car. He has always gotten me in for service in a timely fashion, working around my complex schedule. I can highly recommend him and his team. The guys who deliver my car to me are great too. I have rarely had to wait more than five minutes to get my car back after the work was complete.They have a nice waiting area with drinks if desired. The women who do the payment check out are hard workers, efficient and friendly as well. I love the place. Even the sales crew were great when we bought our second Honda, a CRV. I would not go anywhere else to buy my automobiles. Most of all I can trust them to do the right thing and not do unnecessary work. My van and CRV run great. Thank God for all the hard workers who care about the customers at Landmark Honda. There is a proverb in the Bible that reads, "Have you seen a man skilled in his labor? He will stand before kings; He will not stand before obscure men. Proverbs 22:29That skill is what I see in Sean and the other workers that I have come in contact with at Landmark. People of influence and everyday people are looking for a place that they can trust to do a good job. They will find it with the Landmark team.

ringer222

Sep 26, 2011

I'm truly impressed with the professionalism and stock inventory of Landmark Honda.i had a very pleasant experience, and will return for all my car services and trade ins to this fine facility.Regards,Derek

nruybal

Sep 16, 2011

After much searching, I was referred to this dealer by a coworker. I test drove many cars prior to arriving at Landmark. This was my first car I have ever purchased and Rosenthal Honda made this the most amazing experience that I could ever imagine. Prisque who was my sales professional. She was very honest, friendly, helpful, hardworking and she had a great personality. I would definitely recommend anyone to ask for her. I felt so bad that I test drove 3 cars and then I finally narrowed it down to one. She had patience and it was greatly appreciated! She went far and beyond to make me happy (:All of the Honda team (specifically those listed above) was great and made this first expereince great! I owe it all to the Honda team. Thank you all so much for making me a very satisfied customer. Thanks!!!Natalie

BHibbs

Sep 16, 2011

From start to finish I was pleased with the process my wife and I went through in purchasing our new vehicle.- Jerry ? was excellent...he was patient,thorough,knowledgeable,honest,friendly,easy going etc. I felt he was genuinely interested in helping us determine what was best for our family.He also has a very pleasant personality.- Communication was very good with each of the staff we dealt with.- Vehicle was in perfect shape when we picked it up- Staff was very friendly- Never felt pressured- My only negative comment would be with the process regarding the extended warranty. I felt there was subtle pressure to purchase the warranty on the spot without the opportunity to research whether or not is was something we felt we needed.

147amalek

Sep 1, 2011

Great experience, friendly service, very little back and forth on pricing. Mr. Yung was very attentive and Mr. Geisinger made it happen! Will definitely recommend the dealership to friends and family.

921243

Aug 25, 2011

I am fourteen years old and my family recently had our five-year-old BMW X5 break down. So, this time, we decided to go for a different brand. A brand thats reliable and has good cars. We also decided that the Honda Pilot worked perfectly with our busy schedule. My mom, being a working mother, has to balance kids, my sister's sports, my sports, a job, and so much more. She doesn't have time to just sit and call a car dealership because shes always on the go. So, on my way to volleyball practice, she asked me to call all the Honda dealerships in the area. I called the one at Tysons, Arlington, and the Landmark dealership. For some reason, the other dealerships thought it was comical that a fourteen year old called and wanted a Honda Pilot. Landmark Honda was the only dealership that took us seriously and called us back. Guess who's picking up a black Honda Pilot tomorrow afternoon? We are. And guess where we got it? Landmark Honda. I would highly suggest going there, the staff is also very friendly and they seem to have a very good work environment going on. The guys worked with us to make sure picking up the car fit our schedule and wanted to make sure we had an overall enjoyable experience. Keep up the good work guys!

Jimgroves24

Aug 24, 2011

Had problem with AC not working on our Honda Odyssey. Landmark service dept. was excellent. They diagnosed the problem and had my van back to me very quickly. Customer service rep was very friendly and helpful. Thank you Landmark Honda for the great service.

dfnk123

Aug 22, 2011

I contacted Landmark on the internet looking to beat a deal I had already set up with another dealership. I had always bought my Honda's in the past from Landmark and was happy so I figured I would be made happy again. I could not of been more wrong!!! Kevin who is the sales desk manager called me before I came in and said that it would be no problem to beat the deal I had. When I got to Landmark Honda and sat down to negotiate with Kevin who I spoke with earlier started out by talking about how my car (2008 Infinti G35X) wasn't worth as much and he would be doing me a favor by letting me trade it in. Then he gave me a price which was 200 more a month then we had talked about on the phone. I told him again that I already had his deal beat and he would need to do better to win my business. He continued to try to feed me more BS. I ended up leaving and going to Bill Page Honda in Falls Church and buying the car for 200 less a month then Landmark wanted to sell me the car for. Bill Page did not BS me and gave me fair value for my trade. Beware of Kevin at Landmark Honda he is a scam artist.

yjconn

Aug 4, 2011

My husband and I had a FANTASTIC experience at Landmark Honda. This by far was the best customer service experience we have ever had with a dealership! I took my car to a local mechanical shop that was clearly taking advantage of us and charging insane prices-$430 to replace a bearing!!! Landmark Honda came to the rescue. My car was immobile so hey took my car from the auto shop to their dealership and really took care of us and our car problem. I will never go to another car mechanic shop again, I will always go to Landmark Honda!

marben

Jul 26, 2011

I dropped my 2011 Honda Civic coupe at the dealership due to a recall notice relating to a defect in the rollover valve. I picked up the car in damaged condition; the rear bumper panel was slightly pulled away from the rest of the body along with a notch shaped abrasion in the rear of the bumper panel. I did not notice this immediately; when i returned with the vehicle the service employee disavowed any responsibility for it, told me it wasn't covered under any warranty, and advised me to take it to a body shop to get it fixed (after giving the panels a few open handed slaps at their junction point). Landmark Honda is dishonest, incompetent, and knows nothing about customer service or solving problems-nor do they care to. I will never buy another Honda as a result of this, nor will I ever deal with another Honda dealership again. I will not ever take it to Honda dealership to be serviced-not even for an oil change. Bad morals, bad ethics, and completely lacking in charachter and decency. Caveat Emptor (Buyer beware)

xxwebsitesxx

Jun 30, 2011

Ok, so I pretty much dread going to the dealership to get my car serviced because it's always way too expensive, but my car was randomly smoking so I had to. Called in the morning and was able to get an appointment the same day. Prognosis was pretty bad and they came back with a roughly $2000 estimate for various services. Since I had just been hit with another random $2000 bill this past week from my veterinarian, I absolutely could not afford to shell out another $2000. I worked with my service specialist, and he was able to cost engineer the bill down to a point that I could work with. AND he paid for me to have a rental car overnight so that I could leave my car there. I was really shocked. I normally hate my dealership experiences (so much so that I had to switch from Koons Honda in Manassas to Landmark), but this one was tremendously positive. I can't believe I'm saying this, but I highly recommend these guys. The associates that work with you in the service department are all really nice and professional (I overheard other associates talking to customers about their services.) Dealer services are always going to be a little price gouge-y, and that's to be expected, but if you really need service from a Honda dealership, do it at this one...they actually care.

jbaok93

Jun 8, 2011

Could not have asked for a better represenative to deal with went above and beyond to help me select the right vehicle that met my needs.

acmva

Jun 8, 2011

Absolutely the best experience! Would highly recommend this dealership to anyone looking for a car. Robert was extremely knowledgeable and friendly. Took extra time to go over every detail and it was greatly appreciated. I have already referred friends and family interested in buying to this dealership.--thanks so much

lgboerger

Apr 21, 2011

I bought a new Honda Accord EX, 4 cylinder, from Landmark Honda(LMH) in 1997. Over the years, LMH mechanics Scott Y. and Brad A. always stressed the importance of routine, regular maintenance. All fluids were changed on schedule. Today that car has gone 200,000+ miles. The motor does not use any oil, the transmission is sound, and after recent replacement of the front struts and other routine maintenance items, the car rides and sounds like a new one. The car has never left us stranded. Because of our positive, service related contacts over the years at LMH, I decided to buy a new Accord EX from LMH last July. Joe and Larry were most accomodating after I made the decision to buy. I used the Internet to shop for options and did not use the sales department, so I have no feedback for that department, except that when salesman Ibraham delivered the car, he was very thorough in his explanation of all the features. The very satisfactory performance of the 1997 Accord over the years, sold me on where to buy the new one and where to have it serviced. I highly recommend the LMH service department.

sevenrock

Apr 19, 2011

This dealership & service center are great -- I have used them exclusively since purchasing my Honda CRV seven years ago; something I had never done before. Sean K. is my service team manager and I could not be more pleased with the service he provides. Professional, personable and thorough, he is always ready, willing and capable of assisting me. yesterday went in for headlghts and oil change -- during Landmark's multi-point check they discovered my air filter and ball joint boots were nearing their "life exectancy."Sean explained the status of the two parts, and answered each of my many questions patiently and completely. Without any sales pressure, he explained how much longer I could safely drive my truck without causing any damage. He is great about keeping me appraised of the timeline. Once I authorized the work, he explained it would take another hour. Fast forwarding... he called to say, my truck was being finished up and would be ready in the next 15-20 minutes. We played phone tag about my arrival, and that I would need a ride from the metro.The shuttle driver was there as I left the metro station, he opened the door for me, had a step stool to help me get into the van (clean and well-maintained) then Sean called me to make sure I had made contact with the shuttle van. When I arrived at Landmark, he greeted me as if i was the only customer of the day, explained that he was able to add a $30 parts coupon to reduce my total costs. The billing staff was efficient and polite; the associate then brought my truck right to me on the sidewalk. Sean and Landmark continue to earn my patronage. I strongly recommend them to my friends and anyone who asks. Thanks Sean, Tan Team and Landmark staff!.

roro89

Mar 31, 2011

I purchased a used car from Rosenthal Landmark Honda. The manager Jay was so great and knowledgeable about the car I bought. The salesperson Steve was friendly and helpful and went out of his way to find the 2nd key to the vehicle. The deal was fast, efficient and with all there help found me the best rates for my loan. The whole experience was painless, and I would definitely recommend this car dealer and team to others! Thanks Landmark team...