Used Cars for Sale at Larry H. Miller Honda Boise in Boise, ID

Deborah

Sep 21, 2016

Everyone was so nice and professional. I was in and out in less than an hour. Additional work was explained and presented for my approval.

Tami Kennedy

Sep 5, 2016

They were ready for me when I pulled in. Oil change took about an hour - thank you for not wasting my time on a Saturday and were available for a Saturday appointment.

Camillo Walter Schuchardt

Sep 2, 2016

I have dealt with Mr. Aaron Balbas in the past and have referred him to several of my friends who have purchased vehicles from him and he has always been extremely professional and easy to deal with taking care of any concerns or needs we may have had. He has earned a 5 star rating. Thank youCamillo (Cam) Schuchardt

Alice

Sep 2, 2016

I would have liked to give a 5 star on customer service but I was really disappointed when I arrived at LMH in Boise & found out that Tim Harney & Derrick were gone. I have worked with both of them over the past 4+ years & those 2 guys are the reason I always came back to LMH for ALL my service. I now have Ryan that I'm working with & the jury is still out....he did a great job with my last visit & is working on a parts issue right now - hopefully I'll get the same great service as I always have.The overall facilities are very clean & very eye pleasing but the way that it's configured to drop off your car for service, to me, is not very convenient for the customer. When you pull into the service bays there is nobody to greet you anymore & with a service desk in the bay but with nobody at it, you're not sure where to really go to check-in. In my case I was looking for Tim Harney...nobody approached me & asked it I needed help, I just kind of stood there. Finally I approached what I hoped was a service tech - it was Ryan & he explained Tim was no longer there & if I wanted, he could be my new service tech. I'm hoping that my experience with Ryan will convince me to come back to LMH for all my service. I spoke with a John a few weeks ago regarding my a/c not working & was treated like I was a moron so I took my car elsewhere to have a new compressor installed & as I type this out my car is at the same location to have the rear differential serviced...why did I go elsewhere you ask? Well, pricing at LMH is kind of outrageous - I saved $900+ on the a/c repair & am saving just about $50 for the rear differential. I know I need a new cabin & air filter but I can buy those OEM parts online & install them myself & save well over $75...new tires are needed w/in the next 2-4 months & I'll check pricing with LMH but I do shop around & if I can't justify the pricing that I know LMH will charge, again I'll take my car elsewhere.

Sharon Wofford

Sep 1, 2016

I was very pleased with the customer service and overall value

Darlene Kuhlmann

Aug 30, 2016

Love this dealership!!! Everybody is so nice!!! I got the inside/outside protection package and my car looks gorgeous!!

Chris3232

Aug 29, 2016

We had a great car buying experience! Darrell spinger and Jeff Greer were awesome! Darrell even played with our daughter while we were getting paperwork in order!

Dan

Aug 28, 2016

Service was fast courteous and convenient as always. Best deal in Boise for my regular oil changes.

Mnmforhim

Aug 26, 2016

Staff is always friendly and accommodating. Service time was shorter than expected which is always nice and of course a car wash during service is amazing now.

Jerry Naaf

Aug 26, 2016

Very pleasant experience with salesman and finance individual. Both were professional and curtious.

Jess

Aug 25, 2016

Ron is a wonderful salesman!!! He knows the product well. Love my new car

Darlene Kuhlmann

Aug 24, 2016

I decided to trade in my 2008 Cr-v for a 2013 Cr-v. I was initially reluctant to have a higher payment but boy is it worth it!! The car is sleek (the new body style), handles like a race car( no kidding!!), blue tooth that works so well everybody thinks I'm right next to them, better gas miles, roomier (my husband is so happy that I've barely been able to drive it even though it's "my car"!! Ben, our salesman (so patient with my endless questions) Jeff Litty the manager and Darryl in finance (he got us GREAT terms), were wonderful and made it HAPPEN!! I'm just so happy!! Oops I mean WE are so happy. Great decision.

Dr. Tom & Kathleen Trotter

Aug 19, 2016

Well trained and personable staff. Our salesperson was - and continues to be - exceptional. He's responsive, sincere, and follows through. Other staffers were similarly excellent. In overall perspective, our Larry H. Miller experience was totally positive one. We are return customers.

preacher

Aug 18, 2016

The intake was prompt and efficient although however,I missed dealing with the previous gentleman whose name I cant recall but had a more personable and knowlegable manner than the attractive young lady who welcomed me. My rep, Joey? was very good. The waiting area in the new building is a wonderful change. Good service and prompt. I've always enjoyed dealing with LM service people. I have not dealt with Jeff Beese, only the people under him.

Becky

Aug 16, 2016

Sean Roland was our salesperson! He was awesome, very friendly and informative! Answered all our question. Sean explained and showed us how everything on our new car worked.Never felt rushed, was a great experience.

DougT

Aug 13, 2016

Service staff was great, from my arrival until departure. Jorge is always informative about vehicle condition and service needs and is responsive to concerns I have about the car. Service is always accomplished quickly and I receive a full report on what was done and the car's condition.

Lindmccl

Aug 13, 2016

I came in for a routine oil change and during that process, they also discovered a nail in my tire that they repaired at no charge.

Sasha

Aug 13, 2016

Huge thank you to Jeff Cristler at LHM. Just purchased a Honda Civic 2016 from him and cannot say enough great things about him. Jeff knows a lot about the car and ran the numbers on what I wanted and I walked out with a beautiful car! Jeff and LHM Boise will continue to see my business for years to come. Service and parts department is as well top notch (I have a Honda Accord 2005). If you aren't giving these guys a shot you are missing out!

Charlie

Aug 11, 2016

Brought the car in for routine maintenance. From the time I drove in near the service desk, everything was handled professionally and courteously.. I was in and out in the time promised and the entire staff was very friendly. There was a very nice, clean wait area that provided ample seating, beverages and reading material.. I highly recommend .

Nancy Bastida

Aug 8, 2016

Doug Kemper was very helpful and friendly. Very knowledgeable. Great doing business with him.Overall 5 star

Carla Rose

Aug 7, 2016

Always Great Atmosphere and Service at Larry H Miller Honda Boise!!!!

Laurie Pollock

Aug 6, 2016

I have a Hyundai Veracruz with what I now know is a unique oil filter.One the service department didn't have & Jorge my service rep had a hard time getting.I had to wait an extra hour till my service was completed.I am a long standing regular customer & Next time I come in I expect the department to have one ready.

Leana Dwyre

Aug 5, 2016

From the moment I stepped foot on the lot, I felt taken care of. All staff were extremely friendly and accommodating. I didn't know buying a car could be so easy!

Sarah Sredzinski

Aug 2, 2016

Leased a new Honda Accord at Larry Miller in Boise. Staff made experience easy and fast!

Brent Heinrich

Aug 1, 2016

decent service and prices, i didnt buy new. their used inventory seemed adequate. I would recomend them for new car purchases, used i am not sure

HWright

Jul 28, 2016

My trip to Larry H Miller Honda Boise was efficient and I left satisfied with my purchase and the way the whole process played out.

JDMHero47

Jul 26, 2016

I enjoy going to this dealer, especially after their recent remodel. It does take a bit longer than expected to get service done. (i.e., 45min. recall = 2.5hr wait time) But overall it is a pleasant experience with all of the inventory they have, which you can browse while you wait.Service tech was polite and courteous, even though I am a trying person on other's patience.I am always worried about poor workmanship, with all of the horror stories about hoods getting dropped on tools (bent) or dings in the body panels; but these guys do good work, and I appreciate that they are careful with the interior to make it look & feel as if it had never been touched. Excellent attention to detail if you ask me.

Cliff

Jul 24, 2016

My experience in buying a new car, was very good. Very happy about the whole deal. Ron was more than expected.in his patience, very pleased.

Jo king

Jul 22, 2016

The people who helped us were all very knowledgeable and courteous. The whole experience we had was positive.

Karpauskas4

Jul 21, 2016

THE CUSTOMER SERVICE AT THIS DEALERSHIP IS TERRIBLE...DO NOT EXPECT ANYTHING BUT VOICEMAILS AND CALLS NOT RETURNED!! THEN ADD IN HATEFUL RUDENESS!! The actual transaction of purchasing the car was smooze and easy...Of course!!!! Though an offer of a bottle of water or beverage while we waited for finance would have been nice. My 80 year old father bought a pre-certified 2 yr old Odyssey only to take it back 2 weeks later for bad rotors...But a call to the salesman Ron (at my dad's request) was a returned messaged (hours later) from an abrupt and clearly annoyed and rude salesman, apparently for bothering him, only to tell us to call the service department. Well, that took three phones calls and three messages to get ANYONE to return our call to schedule service. Was told that the two service receptionsists and the manager were too busy that day to get back to us or actually answer the phone. When he finally was able to get his car in to be checked, they made him wait over 4 hours in the service waiting area to fix the vehicle. Yet the expensive warranty he purchased states that a loaner car is part of their service agreement. No loaner car was offered to him and he lives out in caldwell, a 35 minute drive from the dealership! Then when we did not recieve the title in the mail...we called to talk to Brian in the finance dept. He was not available and it took three days and another phone call from us, only to be told by the receptionists that Brian was in and out all week in meetings and that is why he did not return our call. I asked to talk to ANYONE...she put me through to Justin...I got his voicemail. I called back and asked for ANYONE standing areound her, who can talk with me live, then and now! When I told her why I was calling she put me through to Shirley in title....Another voicemail. By this time I am frustrated and my voice is clearly so. When Shirley called me back, I immediately apologized for my frustration...but she clearly took it too personally!! She was abrupt, rude and condescending...telling me that Brian would not have returned my call for privacy purposes. What? So a courtesy call to tell me that he could not just talk to me, but needed to talk to my dad too, was too much to ask for?! Then for Shirley to not accept a customers apology for their frustrated behavior and in turn become rude and downright snippy is not acceptable!! CUSTOMER SERVICE IS ABSOLUTELY HORRIBLE AT THIS DEALERSHIP!!! THEY LOST OUR BUSINESS!! WE WILL NOT RECOMMEND THIS DEALERSHIP TO ANY OF OUR FRIENDS OR FAMILY!!!

Denny

Jul 14, 2016

Excellent service, 5 star +++.!! :-) Have gone multiple times. for service and other things. Would highly recommend to anybody.

Robert Dwonch

Jul 10, 2016

We were originally shopping for a used Honda Accord for my Mom. It dawned on us that we may be able to purchase a new vehicle that was within Mom's budget. Salesperson was Richard Price. He is a very straight forward, easy to work with person. Very comfortable as a salesperson, no pressure at all. He listened well, answered all questions with integrity, and allowed us to make a decision on our own at our own pace. Dealership was also a very nice facility; clean and professional. From past experience, I know the service department is excellent. When it came to price, the price was very fair, based upon recommended blue book values. Mom had a limited budget to pay for the car in cash, made an offer based upon that budget, and expressed that was all we could do. Richard and Larry Miller Honda did not haggle with us and made the deal happen. It was a surprisingly easy process throughout and I know Mom got a good price. After this experience, I would definitely go back when looking at a new Honda in the future.

roseanne hardin

Jul 10, 2016

Excellent--on time--courteous. facilities were clean and appropriate.

Ben Peters

Jul 8, 2016

I was very satisfied with my visit from start to finish. I purchased a great used car with amazing warranty options, and the trade in I received for my vehicle was above my expectation. Our sales guy was Aaron Balbas, who was super helpful and never pushy or obnoxious about making a sale. He asked a lot of great questions (some I hadn't even thought about) to make sure we were getting into the vehicle that was right for our family. This was the best car buying experience at a dealership I've ever had.

Tim Trimmell

Jul 8, 2016

Very busy day at service center and they still got my work done as promised.

Mamafish

Jul 5, 2016

Getting the recall letter on our car was a very scary thing as we were basically being told NOT to drive our car until the airbag had been replaced. As soon as we called Larry Miller Honda, which is where we purchased the car, we were made to feel at ease and were given what we considered to be above the service we expected. It is wonderful, when dealing with a large corporation, to be made to feel as though you are their only customer and they are going to go overboard to make you happy. That is how we feel about Larry Miller Honda and we cannot say enough about the service person we dealt with through the entire process. Jose Escutia is the most friendly, personable and helpful individual and we cannot imagine dealing with anyone better. The Larry Miller organization is lucky to have him as an employee because any company would want someone like him to represent them.

Nadine Williamson

Jul 5, 2016

All the employees in the service department and waiting room were very helpful and friendly. The directions as to where to take my car for service were very clear. The service was completed by the time as I was told it would be. I was given an appointment when I needed the service - didn't have to wait several days. I was very appreciative to see my car had been washed and parked in a very convenient spot after the service. All in all - it was a very good experience. However, I forgot to bring my own reading materials ----------------------your magazines seem to be lacking for the lady customers. VERY SMALL complaint indeed!

Jewels

Jul 1, 2016

This was the first time I have been to the new facility. I was very impressed with the layout and cleanliness of the garage and waiting rooms. Leanne was very friendly, efficient and courteous.She escorted me to the waiting room and showed me around. Barely had time to have coffee,eat popcorn, and make a phone call and my car was done. This type of service is whatkeeps bringing me back. This is my 5th Honda.

Jordan

Jul 1, 2016

I was quite nervous going into the dealership to buy my first car. I was extremely impressed with not only the Larry Miller Honda Facility, but with the amazing service I got from Ken. I never once felt pressured or taken advantage of. He was extremely knowledgeable, friendly, professional and overall just great. I would highly recommend Ken to anyone!

Cary Bartich

Jun 30, 2016

We came to Sean looking for a very specific model and color of a Honda Pilot. Sean was able to track down the right vehicle, took our trade in, and gave us a nice quality loaner car until a new one arrived. Sean and his team were able to accommodate all our needs!

Fay

Jun 30, 2016

Very helpful and he listened to what I was looking for.

Coach Pete

Jun 28, 2016

Once again I purchased another Honda fromThis awesome Honda Dealership in Boise Idaho. Why? Consistent extraordinary customer care and service was provided by all of their team members for my new 2016, HR-V, LX AWD. And I will continue to refer all my family, friends, associates, neighbors, and team members to this great dealership where you're treated like a V.I.P. Anytime and Everytime you visit them for sales or service. Chad the GM, and his supporting sales managers Jeff L. And Jeff O., finance manager Brian, service manager Mr. Beese and Jorge Solis one of there great Service Advisors make each visit a pleasure. They make you feel part of the LHM Honda of Boise family and I appreciate it very much. Best Wishes! For continued success!!- Coach Pete, Honda customer since 1988. This is the World's Greatest Honda Dealershio and I highly recommend them for sales or service.

Tina H

Jun 27, 2016

I'm a Happy Honda CR-V owner. Bought mine from Larry H. Miller Boise dealership one year ago and can honestly say I have had the most excellent service from the day of the purchase right through all the oil changes and servicing of the vehicle. No issues or delay...they deliver what they promise everytime! Excellent !

Jessica Mothershead

Jun 27, 2016

Jeff Cristler was AMAZING! He answered every question I had and had such patience with my kiddos. He put us in a car that we wanted and discussed different feature options of the different body styles. The entertainment system was a great option for upgrade and I would do it again in a heartbeat. My children watch movies while out running errands and no fighting ensues!! Driving with children is much more peaceful in my new Honda Odyssey.

Gail and Ron

Jun 27, 2016

Sean was very helpful and great with the purchase of our vehicle. And Jose was awesome in the service department. Both of these men went above and beyond in their customer service.

Holly

Jun 27, 2016

I have taken my Pilot and CRV to LM Honda for service for years and have always had excellent service. The new facility is laid out well for the customer. Most of the Service Advisors are knowledgable and courteous. I would buy another Honda from this dealership and will continue to get my cars serviced there.

No name

Jun 24, 2016

Possibly the most poorly managed car dealership in the treasure Valley. They will make promises and not follow through and then lie to your face. I'm not sure how they actually stay solvent with the extreme poor customer service they provide. The "team" should head over to Nampa to see how a car dealership can be operated without infuriating the customer. They promised the right of first refusal on a new vehicle based on a 500 dollar deposit and then didn't bother to follow-up with any information related to the planned transaction for the next 7 weeks. Richard proceeded to lie about leaving a message on my phone. Complete amateur move by someone with zero integrity. Then it went from bad to worse when the alleged manager on duty attempted to refuse to provide a refund. Eventually restitution was made after I argued with them but the fact remains the employees at this dealership can't be trusted and don't understand the basic concepts of customer service. Apparently they believe the cost of entering the building is 500 dollars so they can proceed to lie to your face. They also planned to try to extort 3000 dollars over MSRP if the transaction had occurred. Horrible business execution with no regard for the customer is how I would describe myOverall experience. Shame on you Larry Miller Honda

Tabitha

Jun 23, 2016

My sales guy, Doug, was awesome. He really worked with me to get me in my dream car. I was really pleased with the whole process. Super easy!

Maiclaire

Jun 21, 2016

I walked in initially to service my old car, and got a chance to browse around. I didn't grow up in the US, and moved here only a few years ago, and had to start building credit. So a car purchase seemed like something so far away. At least until I met Ron and Brian. Ron showed me a brand new Honda Fit, and Brian figured out the finances. I never thought I'd drive out of there with a new car, but they made it happen, and within what I was ready to handle financially. Me and my Fit are very happy together and I see many adventures ahead thanks to these guys. Thank you!

Honda CRV

Jun 20, 2016

Ron was great! Very knowledgeable. professional, and enjoyable to work with even with two trade ins. We purchased accessories for our new CRV and hoped they could be installed with 5 days. Ron coordinated the accessories and they were installed in less than 48 hours! He completely exceeded our expectations and came in on his day off to meet our schedule. Justin made the financing process quick and enjoyable. He was also professional and fun. He did a great job of talking through the extended warranties to ensure we understood each option and select the right ones for us and our specific needs. Derrick met us in Service the day the accessories were installed. He was professional and thorough. He called an hour before the estimated finish time to say our vehicle was ready to go. He even congratulated us one final time on our purchase. We could not be happier with our overall experience.

Henrietta saysipaseuth

Jun 7, 2016

Excellent customer service. Will always be a loyal Larry Miller customer

Phoebe's Honda

Jun 4, 2016

The salesman, Ron Tomek, was a perfect match for my shopping needs and buying temperament. I was trying to find a SUV that would meet my wife and my needs. She has special needs that require having a car where entering and exiting is very easy, while, matching my needs of style, equipment, reliability and the right price. Larry Miller Honda was the third dealership that I selected. Ron Tomek entered this process on the second day and we were able to work out a deal on the third day. The selection of the 2016 CR-V Touring that I finally selected and bought was done over three day period. Getting the right color, model, and price was worked out. Ron's professionalism, care, and handling of this purchase for me and my wife was a major factor in our purchasing the new CR-V. If he had not taken over the handling of the purchase I would not have went back on the third day. He walk me through the entire process and made sure that it was as painless as possible. I would recommend him and Larry Miller Honda to any family member and friends that were in the need of a GREAT vehicle.Brian Ogilvie, the finance specialist, was also a pleasure dealing with. He is very professional in his organization and mannerism in assisting his customers that made the finance process seamless and easy to accomplish.

Monte Rusk

Jun 2, 2016

Great experience buying a vehicle, my salesman , Ron, was very knowledgeable and extreamly plesant to work with.

B. Haines

Jun 1, 2016

Spencer Wolfe was great. We don't take well to high pressure salesmen and Spencer was perfect -- personable, well informed about the vehicles and able to show us a wide selection of the model we were interested in while making it an enjoyable undertaking. Spencer also made sure we know that he is always available to assist with questions we may have about the car going forward.

L. M.

May 25, 2016

Alll went smoothly. Happy to be able to arrange for locating a car by email, phone.

Dave Gill

May 3, 2016

Aaron Balbus our L.H. Miller salesman was excellent. He was well informed and listened to our needs. He found a vehicle in our price range that was a perfect fit for us. He did all this without applying any pressure or trying to up sale us. The dealership made us feel like we received a great deal. The dealership was a clean and welcoming place to conduct business. The only minor negative aspect was the time needed to process our paperwork. We were buying a car on beautiful spring afternoon on the last day of the month and last day of the sale. The dealership was very busy that day, I would encourage car shoppers to visit Larry H. Miller Honda in Boise for their next car buying experience. We love our new Honda Accord Sport.

cathy hamman

May 3, 2016

Our salesman was wonderful and the people at the dealership were very friendly.

Happy Customer

Apr 27, 2016

From the time I walked on to the lot until I drove off in my new Honda CR-V, it was a very fun process. Every step was well explained and Ron Tomek was very easy to talk to. He never made me feel rushed into any deal. I felt like I was well taken care of as a customer.

Mark

Apr 27, 2016

One our second Honda with Larry MillerKent KruegerSales ConsultantWas great, no surprises

Sarah

Apr 27, 2016

Very knowledgeable and friendly staff. Process always takes longer than one would want, but worth it in the end.

Steve Virtue

Apr 27, 2016

I have two Honda's right now! A CRV and a Honda Fit! I have always taken the cars In for service and I always like the way I am treated and served. After 160,000 miles and few problems with my CRV, I decided to buy another CRV. Your salesman Aaron Balbas was very professional and helpful. The whole process was painless and quick. Thanks Steve

Marge Holmquist

Apr 25, 2016

This is the best Dealer and I have had three great experiences when going for buying cars.The Service is the best also!!

Kari

Apr 24, 2016

Great Service and excellent customer care! Love my new car

pete gutches

Apr 23, 2016

The salesman I worked with (Jeff Greer) did a good job. Actually came in looking at a total different car--and he steered me towards the car I bought---He was RIGHT!

Cocolizo

Apr 20, 2016

I was very pleased with how Dave managed my experience patiently and figured things out for me. This is the second car I buy from The same dealership and same sales person. He even took the time to call a few days later to check if I still love my car and if there was any questions about the car. Great service! I am very please with the whole experience.

The Weatherly Family

Apr 18, 2016

Chad and Quintin were amazing to work with. Quintin was very personable and easygoing while test driving vehicles. He answered all my questions and did not make me feel pressured. Everyone at the dealership made me feel welcome and were very friendly and helpful.

Anonymous User

Apr 18, 2016

When I was researching cars and this place came up, I never thought I would be driving out with an awesome car the same evening. These guys, specifically Richard Paul is awesome. He made feel at ease, he had zero judgement about my finances. Test drive was a comfortable experience, he was very knowledgeable about the car and helped me get certain features set up on it. He was able to negotiate and come up with a really good deal for me. Very flexible and accommodating. I never felt looked down upon, never felt pressured or hassled in anyway. The car also comes with warranty and other specials. The dealership offers me free weekly washes. My next oil change is on them. They have a really good reputation, and I know people who have done a lot of business with them and have been happy. I wish I found them before purchasing my previous car. Thank you for being awesome!

Amanda

Apr 17, 2016

My mom was in the market for a new 2016 Honda CR-V. I had been to several dealerships with her in her pursuit for a new car, and had had my eye on some Civics that were on the lot. The local Honda dealerships in the area weren't willing to work with her on pricing, and when it came right down to it, she was willing to do business with the dealership who got her the best deal, and that was the Larry H. Miller dealership in Boise, 250 miles away from us in Pocatello. I ended up driving to Boise with her in my car to pick up a new CR-V for her. I though, what the heck, I'll check into pricing for a new Civic while I'm here. Not only were they giving the best price on Civics, they also gave me the best trade in value for my old car and worked with the monthly payments for my lease. I now drive a new 2016 Honda Civic, and it is the best car I have ever driven! Not only is it a great car, but working with Ron and Justin was also a great experience! Other dealerships did this silly little "Ok, now initial here saying that if we can get your payment to X, you'll drive away with a new car." It was annoying. Ron wasn't pushy at all and really wanted to get the payments to where I wanted! By the time we left Boise, my mom had her new CR-V and I had my new Civic, and we couldn't be happier! All in all, I will definitely be looking to go back to this LHM dealership when my lease is up in a few years! My only wish is that they had a dealership closer to Pocatello so I could take advantage of their oil change packages and weekly car washes!

Anonymous User

Apr 12, 2016

I did not expect to purchase a car today, especially with my pathetic financial picture. Richard Paul truly saved the day. Very warm and friendly. Zero judgement and very sensitive. He walked me through my options step by step. Test drive was a comfortable experience (one that is typically nerve wrecking for me). He taught me a lot about the vehicle and helped me to get familiar with its features. He even stayed back after closing to work on getting my phone synced with the car. He made me aware that free weekly car washes are available and that i could do my monthly services there. He found the best deal for me along with his team. Thanks to him I was able to drive away in a 2014 Ford fiesta hatchback with only 34000+ miles the very same day. I will certainly be recommending him along with Larry Miller Honda to everyone! Thanks again for everything!

Mike

Apr 11, 2016

Jeff Greer, Justin Ross and Jeff Litty were all great to work with. Very happy with the brand new Honda Odyssey and my wife loves it.

Vickie Waddell with Jennifer Jenkins

Apr 7, 2016

Great friendly dealership & staff! Price & product beat competitors prices!Highly recommend people to check out this dealershipWhen thinking of buying a new car you won t be disappointed !

Rene Birkinbine

Apr 1, 2016

You guys have all been awesome, from sales, to service, to financing. We have been very impressed!

Courtney

Apr 1, 2016

Aaron Balbas and Kent Krueger were outstanding salesmen to work with! They were helpful, prompt, and pleasant. I will definitely recommend them to my friends and family.

Kelley Mata

Apr 1, 2016

Jeff Greer was a fantastic salesman! I would recommend friends to your facility if they were to have Jeff as a salesman.

Diana LaMantia

Mar 31, 2016

My over all experience was great. We have been shopping to lease a brand new vehicle for about a month and we started looking out side the box a little. One Saturday, we stopped at Larry H. Miller Honda and looked at the CR-V, I have liked them in the past and wanted to get some pricing. We liked what we saw. We went in on Monday to Test drive without our son so that there wasn't a hassle with a car seat. We talked more numbers and agreed upon them. I filled out the paperwork and returned to work. After my business day was done we went back to Larry H. Miller, the paperwork was ready for me to sign and drove away within 40 minutes. I loved how the process was so quick and easy.

Katy

Mar 31, 2016

Always great service and got me just what I wanted price wise with no pressure.

Roger Pearsall

Mar 26, 2016

Benjamin was always great to work with in person and over the phone in the process of buying my new Honda CRV

Steve and Carol

Mar 25, 2016

We purchased a slightly used Honda CRV from Larry H Miller in Boise. Best car buying experience I have ever had. The salesman explained everything in detail and showed us several comparisons.. They explained the value of my trade in. I left, after buying the car, with the feeling that I received a fair price with not having to negotiate.

Lindsay

Mar 22, 2016

Aaron was great to work with. This is our second vehicle to purchase there. The new facilities are beautiful. They even have a changing/nursing room for moms! And a great playroom for kids.

Jeremy

Mar 17, 2016

No pressure and really worked with us to make the deal work.

Carroll

Mar 17, 2016

Best experience. I was unsure what car or model I wanted. I visited two other dealers before stopping in. Quinten was very knowledgeable and spent the time need to help me determine what vehicle would work best for me.

Larry Miller Honda

Mar 16, 2016

Aaron Balbas is always a pleasure to work with, thanks again!

Lindsey

Feb 29, 2016

Ron was SO compassionate and caring. He really took the time to listen to what I wanted and didn't want in a new vehicle. He got to know me and made me feel like an individual, not just another person walking into the dealership. I walked away with an AMAZING deal and have already told everyone I know to go to Larry Miller Honda for their next vehicle!

TAWNIE JOHNSON

Feb 29, 2016

THEY STUCK TO EXACTLY WHAT THEY SAID THEY WOULD DO AND DIDNT MAKE PROMISES THEY COULD NOT KEEP. HONEST AND FRIENDLY.

Jared

Feb 25, 2016

the new 2016 pilot is a super sweet car. Right off the bat getting 28mpg.

Ron D.

Feb 14, 2016

Great experience, from the sales department to the finance office. We were treated with respect and cared about our opinions. I have bought multiple vehicles from this Larry Miller Honda dealership and would recommend them to my best friend.

D. Chase

Feb 13, 2016

This was the best ever car buying experience yet! Superb, thoughtful, helpful salesman. Great product of course. I recommend Larry Miller Honda to anyone.

Greg S

Feb 12, 2016

Great experience. I was driving a Honda Accord that I have owned for 12 years and was looking to update. Dave showed me what I was looking for and made the process simple. I was so happy with my last car that I will probably be driving this one for another 10 yrs.

Na

Feb 3, 2016

Had an awesome experience. This will be my 3rd car I've purchased from LMH and they have never let me down!!

bigguy

Feb 2, 2016

the people at the dealership were very helpful in the purchasing process. Really liked the CRV but had several questions and concerns. They were addressed by the staff.

Zabala

Feb 2, 2016

I was feeling over whelmed. But everyone was so kind and took their time answering all my questions. Will send everyone I know to Larry Miller. Thank you.

linda

Jan 30, 2016

Great service from earn, i love my new car, salesman went out his way to make my happy.

Honda 4683

Jan 15, 2016

When going to Larry Miller Honda it is still a good idea to look up what to expect from salespeople. But say you end up like me and you run your car into the ground sooner then you wanted. I know that I would be buying a car in a couple of days but I was just going to test drive today. How ever I loved the Honda Pilot. So I decided to buy that day have not bought a car in eleven years I was not prepared for all the coverage that I could get. Before I know it I was putting my name on more coverage then needed. Like interior stain coverage, for some they maybe great. But I am the type that would not refinish or get a new dinning table until all the fond memories wear away. When I talk to them after the fact they refunded the extra coverage. Note if you get interior or exterior coverage it is not refundable after you have the coating put on. So if you want to save time trying to get coverages removed look up want the dealers are going to offer you when buying a car so you can say up front I want this and not that. However, if you get sucked in it is nice to know that this place understands and does not fight refunds of coverages. Also note they have great maintenance and warranty coverage one certified pre owned.

Honda happy

Jan 15, 2016

When going to Larry Miller Honda it is still a good idea to look up what to expect from salespeople. But say you end up like me and you run your car into the ground sooner then you wanted. I know that I would be buying a car in a couple of days but I was just going to test drive today. How ever I loved the Honda Pilot. So I decided to buy that day have not bought a car in eleven years I was not prepared for all the coverage that I could get. Before I know it I was putting my name on more coverage then needed. Like interior stain coverage, for some they maybe great. But I am the type that would not refinish or get a new dinning table until all the fond memories wear away. When I talk to them after the fact they refunded the extra coverage. Note if you get interior or exterior coverage it is not refundable after you have the coating put on. So if you want to save time trying to get coverages removed look up want the dealers are going to offer you when buying a car so you can say up front I want this and not that. However, if you get sucked in it is nice to know that this place understands and does not fight refunds of coverages. Also note they have great maintenance and warranty coverage one certified pre owned.

reedbj06

Jan 12, 2016

Not pleased with my experience and decided to purchase my vehicle elsewhere for a better price and better experience. I think the people here are friendly, but just not my kind of purchasing experience.I 'worked' with 'My Manager' indirectly through Benjamin through the whole experience, no idea who or which one(s)... Certainly a fundamental frustration of mine - the 'my manager' phrase at a car dealership is one of my least favorite phrases.

Brettsbutton

Jan 4, 2016

I'm 100% satisfied with my experience! Great sales staff and friendly finance department! Thank you LHM Honda!!! Several days before, I had had a very degrading visit to another dealership. At your dealership I appreciated feeling respected as a female customer shopping alone for a car, and feel in no way that I was taken advantage of.

Nancy Binford

Dec 17, 2015

Was not greeted after walking in and stood for a few minutes before even being acknowledged. I just felt a little adrift at that point in new center. Great service after that initial arrival.

Gary

Dec 14, 2015

Smooth process. A little over 2 hours including test drive.

Jere Kovach

Dec 9, 2015

I had a great experience purchasing my Honda Pilot and the auto is everything I hoped it would be.

04accord

Dec 8, 2015

I've been having LHM Honda service my vehicle for over ten years (the same vehicle). Their knowledgable staff always provides a recommendation along with an explanation so I can make an informed decision. I trust their expertise & believe they are truly looking out for their customers.

Cheryl H.

Dec 8, 2015

Jeff Christler is amazing. He sold me my previous car several years ago and I look forward to working with him in the future.

Kevin Smith

Dec 8, 2015

Like the new facility. Much needed. Went in for an oil change and it was done in a timely manner and the person helping was very nice. Was on my way in no time.

Michelle N.

Dec 8, 2015

Jose was very accommodating of my schedule. Love the new facilities, especially driving into a warm garage, and much more comfortable customer waiting area than before.

Jane

Dec 4, 2015

Great service very nice new building why do I have to have 50 characters for a simple oil change?

Ed Fahlen

Dec 4, 2015

Jose was very very helpful, very happy with the entire repair situation.

Charles Ellis

Dec 2, 2015

Pleased with service. Good experience . Was served byPeter Webster. Peter too the time to answer all questions.Working with the fianace department was easy and I feltComfortable with process.

Tom and Cindy

Dec 2, 2015

The best buying experience we have had, thanks Darlene and Ben!!!!!!

nobody

Dec 1, 2015

I purchased a car back in July of this year. That was horrible, they forced me into buying a car. I felt trapped. I wanted a Ford Fiesta but got a completely different car. They said that I didn't have the right credit for that car.... $5,000 cheaper than the car I bought. That is completely shady. Now this car clearly has a problem with the brakes. I have to change it every month, within the last month and a half I thought they had fixed it, they said that they put on more advanced brake pads... The car's brakes are now grinding! Again!! They last 4 times that I took the car in they did the brakes that day... now I have to wait until Thursday. I have work, I need my brakes to be fully functional! Now I have to borrow a car. This is just unbelievable! This is a lemon car and it will be the 5th time trying to fix the problem! I am very very very unhappy! I am NEVER going back and I am NEVER EVER recommending this place to anybody who needs a good car.

Debra Billingsley

Nov 30, 2015

your new building and the check-in/check-out procedures are just wonderful. As always, the service people were helpful and efficient which why I have been coming back to your facility for over 8 years!

Krista Clark

Nov 30, 2015

New store and the facility is awesome! The staff is always grade A!

Steve1963

Nov 28, 2015

I just had an oil change and the new facility was very clean, sleek, and efficient. I was in and out within the hour and the servicemen let me know of all the issues with the vehicle.

Hannah

Nov 27, 2015

Very good service and fast service. I had to take my car to get recall parts and they had them in stock. Very helpful.

Hondafitguy32

Nov 26, 2015

Washed and vacuumed my filthy car for free! Jon was great!! Free coffee and comfortable lounge. Service was prompt and efficient. Great experience overall. I will be back.

Rayz

Nov 26, 2015

The sales team went above and beyond to get us everything we wanted and more. We walked in with a list of wants and needs and drove away with the vehicle of our dreams .

Thinh

Nov 24, 2015

That was a rainy day, I came to Honda Boise. They treated me really nice. I appreciate. Hope you guys will have a good experience at there

Carguy123nora

Nov 23, 2015

They were fast, efficient , explanation for the recall was great. They did a great job, time wise was great. I would recommend Larry Millers to others

CamilleC

Nov 21, 2015

Scott Patton, was knowledgeable and willing to do everything he could to make sure I was able to get the perfect car. Scott went above and beyond and even assisted me with lowering my car insurance, the best place to finance through, and walked me through all the fine details of my new car.

Carol

Nov 20, 2015

I'm very satisfied with my Honda Fit and the Larry Miller dealership.

Scott

Nov 18, 2015

Everything nice and fast!! Would tell everyone on how nice the people and service was!!!

dankroje

Nov 8, 2015

Richard was very helpful with getting me my wonderful new car! I will always come back to him when I need a new car! He is super great! Thank you Richard for your help!

George

Nov 8, 2015

Overall a great experience , take the time to explain what they did and what needs to be done

Tom Blomstrom

Nov 6, 2015

Tim Harney has taken good care of me and my cars for many years!!

Ron

Nov 2, 2015

I have only one regret! When shopping for this car I asked for new 2016 Honda CR-V AWD TOURING. My salesman evidently didn't hear the year and mistook it for 2015. The two cars are for all intense and purposes the same except the year. We bought the car not realizing the mistake but after reviewing what had happened we decided to buy the car anyway. I was called by the sales manager to apologize and I just explained the situation and told him we would go ahead and take the 2015 instead of waiting for the 2016 to arrive.

River Eyes

Oct 31, 2015

The gentlemen at the service center were informative and very thorough with their work. I was treated with respect. No surprises with car care.They did what I expected them too. :D

#1HondaLover

Oct 29, 2015

Always on time, never an issue, great pricing!!! Service personnel knowledgeable and friendly. Even during construction service area clean, waiting area neat and restrooms very clean.

Don and Vickie Thornton

Oct 29, 2015

Repairs to your lot hamper customer service.....but I realize this is necessary and will soon be for the betterment of your service capabilities.

hybrid fan

Oct 26, 2015

The service people at Larry Miller Honda are always polite, friendly and professional. The service was conducted in a timely manner. No unneeded service is suggested nor performed.

Rob

Oct 26, 2015

I can tell you first hand this service department is top notch. They always treat me and my honda very well! I appreciate always being treated as a person versus a number.

Lakel Permann

Oct 26, 2015

Thank you so much! Everyone was professional , fast, friendly and we bought a new car painlessly!

Merfe

Oct 26, 2015

employees are friendly, courteous and honest. The vehicle that sales representative suggested for me to try was really exceptional I love it and enjoy driving it since I got it. Very comfortable. Thanks.

Bob

Oct 26, 2015

Very fair priced on both new and trade in cars. Great customer service.

katy kleinkopf

Oct 24, 2015

Everything was great. Service was done on the car farely fast leaving me with minimal waiting time.

M. Smith

Oct 22, 2015

I always get great service. I am comfortable to ask questions. I appreciate that the time they tell me the car will be in is correct. I can count on friendly happy workers.

TamiN

Oct 19, 2015

I always have a great customer experience with the service department, I highly recommend them to everyone. The staff are very knowledgeable, friendly and honest.

R. Rodriguez

Oct 19, 2015

Made an appointment for an oil change. Quick, efficient service. Friendly, professional staff. Great work on my vehicle.

Robert

Oct 18, 2015

i was very satisfies with my oil change that i recieved

Triple C

Oct 16, 2015

I took my car in for servicing and was met by a young lady who immediately took me over to the service advisor, Mr. Bender who then explained the work and time it would take and if I wanted to wait I could go to the waiting area and when finished he would come and get me. In about 30-40 minutes Mr. Bender came and got me and explained everything that they did and gave me the paperwork and escorted me to my car. Excellent friendly service.

Susan

Oct 16, 2015

Jorge your service man is always so nice and I will ask for him every time I have anything done to my car. Thank You Jorge :)

Anon

Oct 13, 2015

The salesmen we worked with were very thorough and helpful. They were not overly pushy and didn't try the annoying tactics that some people associate with purchasing a vehicle. They didn't try to convince us to look at options other than what we told them up front that we wanted, and they didn't try to persuade us into a higher price range. They were pleasant to work with and made the process about as simple and enjoyable as it could be.

Mike M

Oct 12, 2015

I called and said I was interested in [make, model, year, color] but I didn't currently own a car, so I wanted to know how to get to the dealer via public transit. The salesman drove over to me with the vehicle in question and we took it for a test drive and back to the dealership. An hour (and a few rounds of paperwork) later I drove home in my new car. The whole process was completely painless and everyone was as polite as could be. I couldn't be happier.

Phoebe's Honda

Oct 11, 2015

The Service rep's were helpful, courteous, and professional. The wait area was comfortable and had all the amenities. The service was performed in the time stated and the work was done right.

Lydia

Oct 11, 2015

Had a routine maintenance on my van. Scheduling was great, the service was done in a timely manner, and I was offered other maintenance, which I appreciate.

Loveshondas

Oct 9, 2015

I like your special deal of three oil changes for $75 and an oil chane was the reason for my visiting Larry Miller Honda. I was asked when I checked in my CRV if there was anything in particular that I would like done or checked. It served as a reminder that there might be something special that needed to be done. I did ask that the tires be rotated, if needed, and that all the fluid levels be checked and topped off. All of those services are part of an oil change, I expect, but everything I mentioned was noted on my receipt. I felt I had been listened to and my requests respected. This is not always the case when a woman visits a service garage. The waiting area is comfortable (although the volume on the TV is a bit loud) and I appreciate your availability of hot tea while I wait.

Sara123

Oct 9, 2015

These guys are fantastic, they even gave me a loner car while they fixed mine!! Jeff the service manager too great care of us and our salesman Jerrod was a huge help in getting our issue resolved being that we only had the car for a week and a half.

Monty Copeland

Oct 6, 2015

As usual very prompt great service. Larry Miller Honda's service dept. has always done a great job. I had a problems with the front end of my Element, A clicking sound that was hard to find. The problem was finally located and repaired. At the time it was covered under warranty which was about expire. The dealership repaired it at no cost and honered the warranty. Very commendable.

Mary

Oct 5, 2015

Customer Service was polite and helpful. The buying process was smooth, honest and straight forward with Quintin, the sales representative. Larry Miller is currently building a new dealership and will be tearing down the old. The old facilities, i.e. restrooms, while sufficient are definitely in need of updating.

nan

Oct 2, 2015

Fast and easy. Care was taken with my car, I especially appreciate that my seats were covered before service people sat in it. Thank you for your professionalism.

visionrider65

Oct 1, 2015

Pilot was brought in for warranty work first thing on a Saturday morning. Dropped vehicle off and barely had time to finish breakfast at a nearby restaurant before they called me with the vehicle finished.

Mark3893

Oct 1, 2015

I worked with Dave Mathias and he made it very easy for me to get the car I wanted at a price that was best for me

Jackie Gerosin

Oct 1, 2015

I bought a car for my daughter from Larry Miller Honda a few years ago and the experience was so great! The car was a surprise so they brought the car into the showroom and put balloons on it. My daughter's reaction was priceless! I appreciated the extra effort from the sales staff! I recently brought in my Accord for service. The staff in the service department were great, The process was quick and actually cost less than they had quoted me! I have already given their name to a friend looking to buy a car!

wifesnewaccord

Sep 30, 2015

Great dealership! Jeff is a great salesman and has helped us with the purchase of a number of Hondas in the last couple of years.

Dave

Sep 30, 2015

I had a very positive experience at Larry Miller Honda, dealing with Derrick one of your Service Advisors. I would describe him as being very honest, straightforward and genuinely concerned about solving the problem with my Honda Accord. Because a part had to be ordered I was in two Saturdays in a row. Price and time frames quoted were kept to and I left with high regard for how I was treated by Derrick. He is a real professional. Thank you.

mermaidmel

Sep 24, 2015

We have been buying cars from here for years. They know us by name and are very helpful and not pushy. Many of the sales have been there for years which says a lot since most dealerships have really high turnovers. Great people and great cars.

Julie Hulvey

Sep 23, 2015

I was coming in for a great benefit, a car wash coupon. I asked if I could have my tire pressure checked because my light was on. Not only did they check, they found a nail, and fixed my tire as a courtesy service. That was really classy.I watered their palm plant with 3 half glasses of drinking water and I know they're on it now. I told two people about it. I guess the plant has been this way a long time. The construction is almost over and I am going to check the place out then. Overall, I am glad I could go there for service. Jose is a great service representative.

JD

Sep 16, 2015

I'm always impressed by the professional and courteous customer service provided by the service professionals at this dealership. Whether it's a quick oil change or more lengthy service, they are spot on with time estimates, and are upfront with what is needed and why. I'll keep coming back.

Tina H

Sep 13, 2015

The sales and service department staff make you their focus when you are at their dealership. A positive no-pressure environment ready to serve their customers. Bought my 2015 Honda CR-V in June. Complete satisfaction with the sales process and my oil changes are handles just as smoothly. Great place!

Cheryl

Sep 7, 2015

Jose did an amazing job in servicing my car. He also finished it in under the amount of time previously quoted.

Rusty Wagon

Sep 6, 2015

Appreciate the service given; trust and care of my car is very important to me and my family. Also trust their expertise and advice given.

Max Belcher

Sep 5, 2015

I had some concerns about the braking system on my new Honda because it felt different from previous cars I've owned. The service department checked out my complaint and found my concerns to be unnecessary. They were very patient with this old geezer and gave me assurance that my brakes were just fine. I appreciate the time they took and the courtesy they showed me.

Tawnee Watkins

Sep 4, 2015

Great salesman. Great process. Great deal. Great vehicle. Great benefits of buying from them. A+

Scott

Sep 2, 2015

Great place to get service done. Next time we want to buy a car we will check to see if we can get a deal.

Robin

Sep 1, 2015

Larry Miller Honda makes it super easy to schedule an appointment, get your car serviced, and be on your way. The service people are very professional and provide great customer service.

Olsen

Aug 31, 2015

They are very friendly and helpful. They made sure we were getting the best car for us.

denise

Aug 30, 2015

The dealership did an excellent job and my car was repaired according to high quality standards. I appreciate the update of what repairs would be done according to the service department. They did an excellent job and I will be returning again for future service for my CR-V Honda.

Kathie Falter

Aug 29, 2015

I always take my Honda Odyssey in to Larry H Miller for service. Every visit I am greeted by friendly knowledgeable staff.

Gus

Aug 25, 2015

Great Customer Service and Good deals on Honda. Great interest rate on a new civic and protection package.

Alice Troszak

Aug 24, 2015

Tim Harney ROCKS!!!! He always fits me in & does a great job making sure my car is done in a timely manner. THANKS for all you do Tim!!

Lynn

Aug 24, 2015

Always a good place to go. They fit me in at the last minute. Waited in the showroom. Had fun. Great bunch of people!

Judy C.

Aug 23, 2015

Honda dealership is currently under new construction, but it was still easy enough to maneuver through the construction to get to the showroom and lots. Our salesman Kurt Krueger was very pleasant and personable, and he helped us get the best price for the exact car model and color I wanted. This was my best experience ever in purchasing a car!!

Linda48

Aug 19, 2015

Bought my 2010 Honda CR-V at Larry H. Miller Honda in Boise March 2010 . Trust their service center and appreciate the expertise and friendly staff. Of course, I still take advantage of the free car washes when I am in the area. Still love my little Honda and know the service will continue with Larry Miller Honda...think it's going to be my terminal car. I'd like to think I won't ever have to buy another. Linda M. Burch

John Henry Rue

Aug 17, 2015

When the starter on my Accord starting acting up, I contacted the service department to see what my options were for repair. Derek advised me that the starter would need to be replaced.I then after many days of fearing I might be stranded some place if the car would not start, I finally took the vehicle to the service department.The service department took very good care of me and even gave me another vehicle to drive while my car was being repaired.With the new starter I don't have to worry about being stranded plus they even replaced the recalled air bags in the process.JHR

DJ

Aug 9, 2015

Service above and beyond is the norm for me from Larry Miller Honda. I moved into their sevice area with two Hondas and started using them. When my transmission failed at 108K miles, LHM supported me in getting Honda to make the needed repairs on their dime. I've since bought another from them and am thrilled with the vehicle and the service department. My 2002 Odyssey has 330K+ miles and LHM service and I have a joint commitment to go at least 500K. I might want to trade for a newer model at that point!

Anthony T Dephue

Aug 8, 2015

No hassle, no pressure; best experience I have ever had at a dealership. Ron T. had the vehicle I was interested in waiting for a test drive before I arrived. He knows the entire products offering and was able to easily help me balance feature-set with my budget. We were in and out within an hour or two.

Richard Hill

Aug 7, 2015

Have 33,000 miles on the Odyssey. Have had nothing but positive experiences at this dealership. Service is always quick, courteous and efficient. Labor is reasonably priced. Larry H. Miller staff continues to shine while dealing with construction of adjacent, new service and sales facilities.

Marshmallow Owner

Aug 3, 2015

I had an appointment, my car was taken in immediately and the work was finished within an hour. Jose was wonderful and the work seems to have been done as requested.

Matt

Aug 2, 2015

The three oil changes for $75 is a great deal, and they were extremely fast on a Friday.

Jacki

Jul 29, 2015

I was overly appreciative how well Ryan worked with us and getting us to where we needed to be on payments. I am so glad we ended up at Larry Miller Honda!

Melvin L. Grant

Jul 24, 2015

Normal maintenance appointment. B1 Service on 2009 Honda Odyssey. Work completed in 23 minutes. The fastest and most complete service ever received.

blank

Jul 23, 2015

Love coming here, the service department guys area always helpful and friendly. Will keep coming back!

Diana Kincaid

Jul 23, 2015

Peter made the buying of a car a great experience. I felt he was honest, not pushy and made the whole buying experience great. I hope Peter stays with you for a long time as I thoroughly believe he will be one of your best salesman.

Connie Bunch

Jul 19, 2015

I was greeted promptly, efficiently, and with a smile. The service was completed within a short amount of time, and the need for a new filter was explained to me in very clear terms. I have purchased 5 cars from this dealership, and have never had a bad experience. I highly recommend them!

Morenita76

Jul 17, 2015

Been there to do the service at my 2013 Pilot for 3 years, I like everyone I got to know, and I love honda I needed a new car and they were so helpful for 2 days helping choose my new car ????!! Thanks Peter

Jean Vance

Jul 16, 2015

Sales rep Jeff Christler was simply the best. This was the fifth Oydessy I have purchase from this dealership so they must be doing something right.

Honda client

Jul 16, 2015

Jose Escutia was thorough in explaining the work to be done on the Honda CR-V. When I called after the service was completed to ask about a Maintenance Manual, Jose returned my call promptly and explained to me how the Maintenance Minder works. I would appreciate having a quiet waiting area without the disturbance of a TV set.

Frank

Jul 16, 2015

I had established an appointment by phone. The vehicle was ushered into the service area without delay. Everything was accomplished in an outstanding manner. After the service was complete, the tech inquired if I had any other needs, and offered me a complementary vehicle wash. I am completely satisfied with the timely accomplishment, and the customer service exhibited.

Crosstour Jan2014

Jul 15, 2015

Friendly service employees and wait was not real long. Would come back again. Price was right and got in quickly. Service department was friendly and answered your questions.

DoubleR

Jul 13, 2015

We like your service department very much. There is one negative comment. We were quoted an estimate of 500.00 for our recent service call. That made us think twice. Thankfully, the actual total when all was said and done was just over 200.00. We have to wonder if we are paying more than we need to just because we're choosing dealer service.

Ellie

Jul 11, 2015

My car was ready in a short period of time. Jeff and other service representatives werefriendly.

Lukas

Jul 8, 2015

The main reason why I purchased another Honda was because of the great service I receive each time I come in. I won't takes car anywhere else. Thank you so much

Chris

Jul 5, 2015

I sure miss the car wash. Would be nice if you'd give a coupon for a commercial car wash until you get your new facility.

Michael Farris

Jul 4, 2015

Got a great car at a good price. Sales consultant Benjamin Sterling was very helpful and we appreciated his low pressure friendly approach. Looking forward to visiting your new facility when it opens this fall.

Sharon

Jul 4, 2015

Thank you, Kent Krueger, for getting us into our brand new 2016 Honda Pilot. We started the process of purchasing this vehicle over the phone with Kent in mid-May. Kent is a very courteous and kind person, totally understanding of my impatience while I waited all those weeks for my car to be finally delivered from the distribution center in Portland today! Thanks for putting up with me and all my emails and questions. The vehicle is a dream and rides very comfortably. I previously purchased a new 2005 Honda Accord from Larry Miller Honda-Boise and kept that car (which I also loved) all this time until trading it in on this one. I would not hesitate to come back to Larry Miller Honda again, although I'll probably keep the new Pilot for just as long so it may be quite a while before I'm back. My overall experience at this dealership was extremely pleasant, both today and in 2005. I highly recommend them, and especially enjoyed dealing with Kent Krueger. Thanks again!

P. A. Bergh

Jul 3, 2015

facility is going to be much better. People make up for the facility--very courteous and efficient. It's pleasant to deal with them

Marcus

Jul 3, 2015

Great overall experience. Ty showed us the cars and helped with Test Drive. Joel was fantastically easy to work with on negotiating a price. And Kyle went above and beyond to try and help in every way possible.My only wish is that the process from agreeing a price to getting the keys could be faster. It took almost 2.5 hours to wait on paperwork, car to be prepped, listen to the sales pitch for all the extra warranties and such from Darrell, etc. And this was after Joel told me that everything should be ready by the time I got there. So I wish that would have been faster.

Pilot pilot

Jul 3, 2015

The service center got me in quickly, treated me with courtesy and respect, performed the desired service efficiently, and offered sound advice for the future.

scottbrizal

Jul 2, 2015

MR. JEFF BEESE CALLED AND IS TRYING TO MAKE THIS RIGHT, WE SHALL SEE IF THIS HAPPENS, I TRUELY HOPE HE IS A MAN OF HIS WORD. I PROMISE, I WILL LET ALL KNOW THE OUT COME.

Cliff in Utah

Jul 2, 2015

Larry H Miller Honda in Boise had a Pilot similar to what I was looking for. Because I live in Utah, most of our dealings were conducted over the internet and the phone. Their salesman was very helpful and did his best to get me a better deal than I might have expected, When the deal was concluded, even though we live in Utah, the salesman delivered the Pilot to my front door. I consider Kyle to be more than a salesman, he is also now a friend.

Melissa Castellanos

Jun 29, 2015

Excellent dealer. I have bought my last 3 cars from here and they take very good care of their customers.

John

Jun 27, 2015

Great Service, Service Advisor was courteous, and my vehicle service was done in approx. 30 minutes, was ask if I wanted a wash voucher, and I said not at this time.

Johanna Yingling

Jun 27, 2015

Did not have to wait long to be helped and the staff was very friendly.

K8sCar

Jun 26, 2015

We always take our Honda Civic here for service. They are friendly, courteous, do great work, and at a price comparable to other places. Our Civic is a 2003 and still runs like new. These folks are great!

DM

Jun 25, 2015

I made a phone reservation to have my Honda Accord serviced. When I arrived at the service area there was line up. When a service writer came to me he was very nice and professional and said they were running a little behind and it would take at least an hour. I was a puzzled by that statement because I had made my appointment almost a week in advance. I mean, it shouldn't be that difficult to schedule oil changes. It takes about a half hour per car, so you schedule one per bay per half hour, right. Anyway after waiting 50 minutes I noticed my car hadn't left its parking spot. I when to the service desk and brought this to their attention and let them know I had an appointment and didn't think it was right to take my time when I done all the right things. They immediately took my car into a service bay and did the service job and had my car out in about 15 minutes. So, I wasn't happy with the initial wait time, but they made up by addressing the problem fast. I'll be back, but I am hoping for a better experience next time.

LaVerne B Roberts

Jun 23, 2015

I bought a 2015 Honda Accord, manual transmission, on Saturday, June 20, 2015. Jeff C. was my salesperson and he was GREAT! This Honda Accord is my 7th one, and five have been bought at Larry Miller Honda (actually it was another Honda dealership name before Larry Miller bought it.) But it has always been in the location it is in now. I traded in my 2013 Honda Accord, and am going to enjoy having a new car and continued service with Larry Miller Honda in Boise, Idaho. Thank you, for making my experience of buying the car very pleasant, Jeff C. AND, Darrell (I think that was his name) was the gentleman in the finance area where I signed all the papers, and he was great as well. Just an overall wonderful experience. I had a certain amount of time to take care of purchasing a car and these guys were wonderful to get everything done in a timely manner.Thank you!

Tina H

Jun 20, 2015

An unbelievable buying experience! Courteous, experienced and informed salesman, Kent Krueger at Larry Miller Honda Boise made this a stress-free and actually an enjoyable experience. From start to finish I was treated superbly and the General Manager, Chad Bravender, even made a point to introduce himself during the process and took time to chat. A friendly environment is obvious here without pressure and remarkable customer service. I will definitely refer business to this dealership. And I love my new Honda CR-V ! Well done!

Caitlyn

Jun 17, 2015

Great experience. Bought my first new car, and it was not stressful or pushy, as you would expect in buying cars. Friendly and helpful staff. Sean Roland, great sales consultant.

Susan23

Jun 15, 2015

My sales man did everything he could to be helpful from begging to end of sale, thank you Quinton McMillian, for being so nice. I love my new car :)

Susan M

Jun 14, 2015

My salesman Quintin McMillan was the best , helpful in every way, I am so happy with his service. Thank you and of course I love my Honda

Shuvonn

Jun 10, 2015

Brian was absolutely amazing! He was quick and efficient so we were only there an hour and a half to buy a car! Easiest car buying experience I've ever encountered.

Jaegaust

Jun 10, 2015

Been in the market for a used car for a few months now without much success, until I stopped into Larry H. Miller Honda. To be honest, I was stopping in to ask about a few used cars I saw in another Larry H. Miller lot a block down where I couldn't find any help. Ron was walking out the door and spotted me, asked me if I needed help and ten minutes later I was test driving my dream car. Great experience. Highly recommend Ron and LHM.

Bernklau

Jun 3, 2015

They gave me an estimated time of 10 o'clock to be completed and they were done at 9:30. They didn't excellent job and I would recommend them to other Honda drivers

Robert Doiron

Jun 2, 2015

Very good and detailed explanation of the services needed and provided. Derrick was exceptional.

Tamie Schell

May 26, 2015

I had a fantastic experience. My salesman David Matthias, took such good care of my daughter and me. I was worried about the overall experience of buying a car and was afraid of getting taken advantage of in the process, but walked away from the experience knowing he gave me a fair deal and had taken good care of me. I was completely satisfied.

R.Smith

May 25, 2015

We were an easy sell: we knew what we wanted; however, the salesperson showed us available safety options that sealed our decision.

Dennis R Barton

May 22, 2015

Professionally treated, great people and quality work. A good recipe for great results.

Ilovehondas

May 21, 2015

Larry Miller has a knowledgeable and friendly team. I would definitely recommend them to my family and friends.

Ed Flacker

May 20, 2015

A fair deal, no hassel. Salesman I had dealt with on the last 2 cars had retired, Quintin was excellent to deal with. I think the dealership is as good as you'll find anywhere, no need to shop around because I'm completely satisfied with Honda and L.M. Honda Dealership.

Bev Williams

May 20, 2015

Aaron was great to work with to make this purchase happen, and was interested in making the transaction suit my situation.

Kar

May 20, 2015

I have utilized LMH servicing department to keep my Hondas running at top condition for over a decade. I continue to go to the Boise site, even though my work pulls me out of town for weeks at a time. I only trust these fine people and know I will be treated fairly. If the findings show some service is needed, they help me prioritize repairs to fit my budget. Thank you for keeping me safely on the road!

Nathan

May 18, 2015

I just bought a new car at Larry Miller Honda of Boise. They are willing to match or beat any price. Peter Webster was the salesman that helped us. He answered all of our questions and wasn't pushy or high pressure. They are very focused on making the customer happy. I can highly recommend Larry Miller Honda of Boise. If you need a car go check out the cars at Larry Miller Honda of Boise. Tell them Nathan and Shanna sent you.

Caleb

May 13, 2015

Tyon at the dealership helped us get into a new Honda. Everything was great, had a great experience.

Cy

May 13, 2015

I first encountered the used car I purchased from Larry Miller Honda Boise when searching AutoTrader.com. I'm located several hundred miles from the dealer. Response to my inquiry was within minutes. Did negotiation over phone; no hassles or surprises. They handled all the paperwork and arranged delivery to me.

Owen

May 7, 2015

Sales person was very knowable, courteous and friendly.I was very informed by the information when taking delivery of car.

Coni

May 6, 2015

I dropped off my car without any wait time, they were courteous and friendly, and did the job in a timely manner and answered all of my questions .

Terry Nagel

May 4, 2015

My third regular oil change was a fast and pleasant experience.

Chuck Brioschi

May 1, 2015

Tim did a great job as always. Blah blah blah blah

Anyma

Apr 29, 2015

Sean Roland helped us buy another pilot after our pilot was in an accident- he's super professional, attention to detail, friendly and informative- he went the extra mile to get the one we wanted and made sure everything was in order- very organized - thank you!

C. Gadda

Apr 26, 2015

We have bought four Honda vehicles at LHM since 1991 (and they are all still running). We have had nothing but great experiences with the service department.

Jim W

Apr 24, 2015

I bought a Honda due to it's reliability and value. I have not gone to jiffy lube etc but come to this dealer due to their excellent service. I would like to give Jorge Solis a commendation due to his "above and beyond" customer service! My CRV is 10 years and though all the reps are good, he has consistently gone the extra mile and I a pleased to have this opportunity to say it.He makes this dealership one I could always recommend for sales and service

D Billingsley

Apr 19, 2015

Larry Miller Honda has been servicing my Honda CR-V for the last 7 1/2 years and I have ALWAYS been completely happy with the quality of the service and the time it takes to complete said service. The customer service reps are always informative, polite and knowledgeable. Even the prices are not out of line, although if a way could be found to lower the prices, I am sure it would be greatly appreciated :).

Patricia Alexander Johnson

Apr 15, 2015

Service: oil change and inspection. Completely satisfied with prompt and efficient service.

Carol Wilke

Apr 14, 2015

I love my new Honda Fit! I'm getting 43+ mpg and still on my first tank of gas. Everyone at Larry Miller Honda was very helpful and friendly. I can't wait to see the new showroom, when it's finished.

michelle

Apr 14, 2015

Quentin was always there for my convenience and he was just a personal cell phone call away. My friend is buying a new Honda from him after my experience.

Andrew Cannon

Apr 9, 2015

I would like thank Tim Harney and his crew for servicing my vehicles and keeping my family safe! The customer service I received was Excellent and much appreciated! Thank You! Andrew Cannon

Kay McFarland

Apr 5, 2015

I have always had excellent service at Larry Miller. I previously owned a 2002 Honda Accord and just traded it for a 2013 CRV. I love Honda and Larry Miller provides the best of the best in car maintenance and customer service.

NL

Apr 4, 2015

Overall friendly service reps, but pricing of services too high

Daun Olsen

Apr 2, 2015

Thank you for EVERYTHING They found the exact car I was looking for and got it for me!!!!!!

Ryguy1981

Apr 1, 2015

I was absolutely astonished at how I was treated when I brought my BRAND NEW HONDA ACCORD ?? to get a spoiler installed, they got me right in and the service manager even explained to me how they did the installation. When it was done honestly it looked so nice and clean I would have thought it was freshly painted! Way to go Larry Miller Honda you rock

Elizabeth Nirschl

Mar 24, 2015

We had a great experience. We feel we got a great deal. Quintin went out of his way to make us happy and give us everything we wanted. He even delivered our car to us in Pendleton, 300ish miles away from Boise. We appreciated everything Quintin did for us.

Cody C

Mar 23, 2015

I've been going to Larry Miller to have my old car serviced for years, and I knew I would be buying my next car from them. I started early and did a fair amount of research before I decided what I would be buying. I worked with Benjamin to buy the car. He was helpful and was able to give me a good price on the vehicle.I love my car so far, and I would definitely recommend Larry Miller Honda for anyone looking to buy a Honda.

Myra & JC

Mar 19, 2015

Always great and friendly service. Fast and good quality of work. Everyone in the service area, show room and shop always treat us great, friendly and respectful. Thank you to the Larry Miller Honda team.

Gene Lightfoot

Mar 16, 2015

my oil change service was done very professional and in a timely matter.

Brent Cunningham

Mar 13, 2015

I had a very pleasant experience purchasing my new CRV, no pressure from the salepeople. I was treated with respect and it was a quick and easy process to complete the deal.

mgrose

Mar 11, 2015

I really like my 2015 Fit EX lease, but we went to LMH because of the ad on the radio. It said $189.. Ending number was $236 then $260 now $270. I know i am at fault for not understanding the fine print or whatever. I was trying to get a payment under the $247 i was paying for my truck. I also got just under $2000 toward the lease from the equity in the truck. Ad on radio said $999 I believe. I'm just unsure why it jumped from $189 to $270. I will go thru my paperwork again to try to understand. Very happy with salesman, sales manager & finance gentlemen. Glad to have the maintenance, car washes, 2 free fobs if lost & roadside assistance. Was led to believe those were extras but paperwork shows all leases COME with that. Confusing, yes.

Eugene Fuller

Mar 8, 2015

My experience was 100% satisfactory in all aspects.

Jeremy

Mar 5, 2015

Received great service from the sales rep. and the finance office was also able to take care of me, even with less than good credit. I would buy another car from this dealer.

Stephanie

Mar 2, 2015

I went in for an oil change and received great customer service from beginning to end. I felt that Derrick was being honest with me about my Civic and I didn't get the impression that he was trying to get me to pay for things that weren't needed.

Brian

Feb 25, 2015

Recall repair of driver's door actuator. Passenger does not lock, mostly in warmer weather but couldn't replace because was not doing it at the time. Service was good and prompt.

Dawn

Feb 23, 2015

Steve in sales and the finance manager who handled my transaction both did an awesome job. Much smoother than any other car purchase I've ever made! Thanks!!

Dale

Feb 22, 2015

My scheduled appointment for maintenance service was handled perfectly. Friendly, helpful staff that saw to the needs of myself and my Civic. I was in and out within an hour, and had a tv to watch and the days newspaper to read. I could not be more pleased with my experience.

erfuentes

Feb 15, 2015

Came in, got the oil changed and left within 40 minutes......it was great! Jorge does a great at customer experience. He explains well what they are going to do to the car.

Joe and Laura Fehringer

Feb 14, 2015

Our Salesman was beyond helpful! He worked so hard to find just what we needed in a car.We purchased two cars from Larry H Miller this week. Shane Tufte is a great salesman and we enjoyed his friendliness and professionalism. We had a tall order, and he was able to meet our needs. We highly recommend asking for Shane, and purchasing a car at the Larry H. Miller dealership at the auto mall in Boise.

Matt

Feb 13, 2015

I was extremely happy with my experience. All of my questions were asked and we were able to find a lender to work with me on a Saturday. I was able to leave that day with one of the nicest cars I've ever owned.

JL

Feb 12, 2015

I bought my car new from Larry Miller and have always had it serviced there. I have been extremely pleased with every contact I have had with he dealership and service departments.

sanvino

Feb 12, 2015

The great customer experience had me from the beginning. I had a limited budget, but Peter was patient, friendly and knowledgeable. Steve really helped to make the financing and terms work within my budget and both of these guys treated me as if I was buying a brand new car. Even when I was ready to drive off the lot (after signing all the papers), I found something askew and they took care of it. The dealership also had a major power outage during the time I was looking at cars. They didn't miss a beat, they were apologetic but not pushy. I walked off the lot and said I'll be back... and I did go back. I can't forget about the finance rep (although I did forget his name). Great service! Great team!

Emily Shaw

Feb 2, 2015

Really great car buying experience. They had the car we wanted. Our salesman was friendly and kind, and the finance department was straightforward and easy. We are very happy with our purchase and overall experience. The hardest part of the whole thing was figuring out where to park as they are a little under construction. But that did not deter us in the least bit. Again excellent experience, we would recommend them to anyone who asks.

robert schmidt

Feb 2, 2015

great fast service great car wash too good coffee also

Jake

Feb 1, 2015

Go right in as scheduled and the service was taken care of quickly as well as a recall item

Widow Buck

Feb 1, 2015

Was well treated by all personnel at Larry H. Miller Honda. I visited others dealers in the Boise area and were are excellent and professional..

David Koenig

Jan 28, 2015

Good service. I am still waiting for some touch-up paint that I was promised several months ago at the time of purchasing the Honda Accord. Not happy about the delay!

Robert

Jan 23, 2015

Very quick oil change process and everybody is very friendly.

Clifford Code

Jan 22, 2015

Everybody was very courteous and our problem was taken care of to out satisfaction. Good sales and service departments

Jennifer Kelly

Jan 18, 2015

Jose and the entire service staff were awesome! I was greeted with a smile from every person I walked past. My daughter and I were taken care of every step of the way! This Boise location is phenomenal! They made my experience enjoyable ans no one likes to get their car serviced. I will be back to not only service my car here but to trade in my Honda and purchase my next. Thank you Jose and team!!!

Rhonda

Jan 17, 2015

Great customer service from Candy Steffes at the service desk!

HZ.3

Jan 8, 2015

Satisfied. Service performed a scheduled oil change, vehicle inspection and rotated the tired.I spent little waiting for these services and return of my vehicle.Thanks.

Kari Anderson

Jan 6, 2015

I love The service department always professional on time and great to work with I wouldn't have it any other way

jim cracchiolo

Jan 3, 2015

Jeff beese tackled a nagging problem like a pit bull Never had such good service from a car dealer. They made me feel like my busness mattered. outstanding!!!!!

Theresa Rose

Dec 31, 2014

Had the oil changed, and all the extra things were checked, tires rotated.

Judy

Dec 31, 2014

dropped car off 2 days early and they finished the job the day I dropped it off exceeding my expectations.

Sharon Schiefelbein

Dec 24, 2014

This was just an oil change but appreciate all the extras on the car that are checked. I like the fact I'm in good hands and that your entire staff cares about my safety. Thank you...

Idaho mountain mama

Dec 22, 2014

It was The week before Christmas and I was harried to get everything done, so I checked out from the service area and went shopping, and it was then that I realized I had left my purse sitting in the waiting area next to the stairs, yikes! I immediately called the service guys and asked if they could go see if it was still there, it was the longest 4 minutes of my life; as the purse had a lot of Christmas cash in it...the service guys were FABULOUS, to take time to check it out for me. You guys are the BEST~

Linda Urquiei

Dec 20, 2014

I took my car to Larry Miller dealership for service. Everyone there was exceptionally helpful and professional. I especially credit the service person in charge of my car. He was helpful, kind and a joy to work with. This is the second new car I have purchased from this dealership. I wouldn't go anyplace else.

CRV Honda owner

Dec 19, 2014

Car was serviced quickly. During inspection it was found that my in-cabin filter was dirty and obviously needed to be replaced. They brought it to me to examine. I appreciate the water, coffee, tea and hot chocolate that are available.

Jerry Heimbuch

Dec 14, 2014

Always appreciate the though and friendly service offered by Candy and the crew

Sandra

Dec 14, 2014

Jose E took exceptional care of me during the short wait. With the amount of cars being serviced, I thought it was going to be a long wait.

Liz Howe

Dec 12, 2014

Fast, friendly and efficient. They made a 4 hour recall repair so simple and easy for me. The shuttle took me away quickly and picked me up promptly as soon as the work was done. They even let me schedule an oil change at the same time. So convenient and took the stress right out of the whole process! I love this place!

joey1960

Dec 8, 2014

We have bought 3 vehicles from Larry Miller. They provide STELLAR service as well as professionalism, in their team! We have encountered a few issues with the Accord (bought new in 2009) but LMH continues to help us, with the items that seemed to have come up!! I cannot say another dealership would have offered such stellar service;-)We have brought 2 other individuals, who in turn bought vehicles from the dealership (1 of them has since bought another!!) We will not go anywhere else!

blue

Dec 5, 2014

They did what was asked and seemed to care about my worries.

KH

Dec 4, 2014

Larry Miller Honda has always done a great job with my car. They are very professional, helpful, and friendly, and I can always count on them to do a good job.

Matt Brinton

Dec 4, 2014

Tim did a great job managing the service of my car. He investigated a problem that was difficult to diagnose and gave me confidence that the problem was appropriately addressed.

Britiney Slaughter

Nov 16, 2014

We've been taking our care to Larry Miller for service since we bought it more than 10 years ago. Candi in the service department always takes good care of me and I feel I can trust her to give me the best price she can. Recently she said my tires were wearing prematurely and should be covered under warrantee. It took them to the tires hop where we bought them and they refused to honor the warrantee and made us jump through a bunch of hoops. Candi went to bat for me with her corporate rep from Cooper and tried a number of times to get me the customer service she felt I deserved. In the end, the tires shop offered us $45 toward new tires and said we needed over $750 in repairs AND new tires! When I called Candi to get a quote on the repairs done at Larry Miller, she said we definitely DO NOT need the repairs and that it's something Honda doesn't even recommend for our vehicle. She suggested we put our snow tires on to get us through until spring and then we can buy new tires from her. She's terrific and I refer all my friends (even those who don't own a Honda) to her! Thanks, Candi!! You're the BEST!!!

Roger

Nov 14, 2014

Forgot to ask to have steering wheel centered. All normal servicing was excellent as was the waiting area.

Stephanie

Nov 13, 2014

Candi has been the best service advisor that I've had at Larry Miller Homda since taking my car in for service. She was very easy to work with and made sure to keep letting me know the status of my car repair. I noticed that she also did that with her other service customers waiting for their vehicle. I will be making sure to request Candi as my service advisor in the future.

laceyannspencer

Nov 9, 2014

I've been a customer with Larry Miller Honda since 2000, I"ve had 5 Civics and am now on my 6th Honda, upgraded to my first CRV this week. Manager Jeff Litty has been at Honda since I got my first car there, he's wonderful to do business with. As long as he is there, I will continue to be a life-long customer. I was unexpectedly contacted directy by Benjamin Sterling about new lease offers available and 2014 models still on that lot. He and Jeff ran numbers for me all day while I was at work. I was able to go in, pick the color I wanted, take it for a quick drive, sign the paperwork, and was leaving the lot with my new car, all within a couple of hours. The only part of the experience I was not 100% pleased with is that my salesman told me after my down payment that night, my first payment wouldn't be due on the car for 45 days. But the gentleman who did all my paperwork in the finance office, Brian Ogilvie, near the end of all the signing, told me my salesman KNEW that was not true and that because I was leasing, the payment would be due in 30 days, not 45. That was a little disappointing. I had just made a payment on my Civic on 10/17, was now making a down payment on my new car on 11/4, and was going to have another payment due 12/3. So due to the time of my transaction, I unfortunately more than doubled myself up in payments this month. But that was the only downside to my experience. My payment actually went down $5 per month and I love my new car. I really appreciate the service and how friendly and helpful everyone is at Larry Miller Honda.

Leon

Nov 6, 2014

As a customer service employee myself for 39years I am quick to recognize excellent service. Larry Miller Honda gets an A+

konrad kessler

Nov 4, 2014

car repaired, no issues. Never fun to need to do unexpected repairs on a car but the process was smooth and without a hitch.

Carl Van Slyke

Nov 1, 2014

Oil change done in an hour. Thanks. Great customer service.

Alice Troszak

Oct 27, 2014

Tim Harney in service ROCKS!! Not only does he advise on what work I need done, he never pushes me - he suggests & understands when $$ is kinda tight & lets me know how long I can go before I must get something done. THANK YOU Larry Miller Honda for all your great service...especially Tim Harney!

Diana

Oct 23, 2014

The service department was responsive when I went in with the IMA light indicator on. They gave me a loaner car and kept me informed of the progress of the repear. I would highly recommend to others and definitely go back again. Thank you.

Kari Davis

Oct 17, 2014

I love the people at the service department. Always polite and expedient!

Tom R

Oct 17, 2014

Second car bought from Larry Miller Honda. Both were very enjoy experience and would recommend to any one interested in a new or used.

jim schooler

Oct 11, 2014

All aspects of the service i went in for were met.

Charles

Oct 7, 2014

This is my 4th trip to the service department for my Honda vehicle. The staff has always been very friendly and knowledgeable when I have questions/concerns. I feel like I'm getting great service at a great price every time I go in.The service department here does a much more thorough check out than going to a quick lube. You aren't going to be in and out in 15 minutes, but you will have the piece of mind that your vehicle is in good hands and they are going to do things the right way. Trust me, it's worth it. I've followed their service recommendations since my 1st visit and haven't had even a minor issue with my vehicle.

Gene Lightfoot

Oct 7, 2014

My experience with L. Miller Honda was excellent as usual...I have always been treated with the utmost professionalism and friendly manner during the whole process of buying a new vehicle from the whole team at at L.M. Honda....I would highly refer any of my friends and family to L.M. Honda.

Chris Kerns

Oct 6, 2014

Great service, fit us in even when there were no openings for the next day because they knew we were from out of town. Very Pleased.

patriciakendall

Oct 6, 2014

I worked with Derrick Bender in the Service Department. He was very friendly and helpful. I'm not sure who actually serviced the car, but he did a thorough job.

Element Owner

Oct 5, 2014

Thanks Tim for saving me from unnecessary repairs. The repair shop has always been thorough and fair.

Jana L

Oct 5, 2014

I have taken my Honda CRV to Larry Miller Honda ever since I bought it there in 2008. I have always been treated like royalty with great, friendly customer service. I think when you stick with one repair service for almost everything, maintenance needs don't get overlooked. The service dept. employees are not high pressure and with coupons LMH sends out periodically, the shop is price competitive.

Tad Sacheck

Oct 5, 2014

Couldn't be happier Jeff is the best salesman I've worked with at any car dealership ever. He knew everything possible on and about the car. Super friendly great guy couldn't be happier. Thanks for all of your help and I look forward to upgrading my vehicle someday.

Raymond

Oct 2, 2014

Extremely friendly and helpful. They are constructing a new facility and that would help them tremendously.

D

Sep 30, 2014

Always good service, they answer my questions and are very helpful.

John Kent

Sep 28, 2014

Tim Harney is the best. He always takes great care of our car and I am confident when my wife brings the car in that she will be given great service and I don't worry that she will be scared into services not needed.

Meganwetzel

Sep 24, 2014

Aaron was awesome at finding helping me find a car I wanted. With just having my car totaled I was crunched on time so I was happy to find a Subaru that I loved! Everybody was very nice and great at helping me get into my new Subaru!

Kelly Beserril

Sep 23, 2014

Great service. My car was finished faster than expected.

Laurie Pollock

Sep 21, 2014

I found the service writers one top of their game right from the start & personable through out my time at the dealership.I was pleasantly surprised how quickly the service was completed.

Shani Hudspeth

Sep 18, 2014

Everyone is so friendly. They are so fast with oil changes! Thank you for the wonderful service!

Ashley Zumwalt

Sep 14, 2014

Thanks for the wash and all point inspection! This really helps me keep up my Elements maintenance.

larrycarmona

Sep 13, 2014

On 9-12-2014 My wife & I went to lhm Honda to look at a cr-v. We were greeted by sales representative SEAN ROLAND. Dealing Sean was an extreme pleasure. We were originally in a just looking stage. After he finished showing us a few cr-v's we were sold. Sean & sales manager made the deal happen. The entire staff at the dealer were very friendly, fair & professional. I will highly recommend lhm Honda to my friends, neighbors & associates. Larry C Eagle, Idaho

Gary Vaughn

Sep 12, 2014

Greeted and checked in promptly. Everyone was friendly and helpful. Car in for service. The 45 minutes to an hour was only 30 minutes and I was on my way. Very pleased with Larry Miller Honda.

Jan Murphy

Sep 11, 2014

very accommodating and cooperative. This Grandma is alwaystreated with kindness and answers all questions.

Boise Gal

Sep 8, 2014

Always a good experience. Waiting room can get a little crowded. Love the free popcorn and hot tea! Very professional staff and personal attention given.

Sandi D.

Sep 5, 2014

I had my servicing done and waited at the shop for my car. My car was done and I was on my way home within 1/2 hour.

Linda Rodenbach

Sep 1, 2014

Service was prompt and the service advisor was helpful.

Lyn

Sep 1, 2014

from my interaction on the Internet to the final purchase of my car and delivery Everything was excellent. Everyone was very helpful.

Ann Erickson

Aug 29, 2014

The CRV is running better than ever!! The issue seems to be completely resolved. The quality of service was wonderful! Thank you!!

Saul Solis

Aug 28, 2014

VERY FRIENDLY SERVICE.... JORGE SOLIS is such a great employee and really takes care of his customers.

Allen

Aug 23, 2014

I had my car in due to a strange noise that I started to hear. I called in my way to work. Even with a full schedule it was arranged for me to be able to drop off my car while I was at work. They figured out what was wrong. It was expected to take till the next morning to complete work. They got the work done early though which was very helpful. The shuttle was no longer running when work was completed. Special arrangements were made to allow me to get my repairs paid for and allow me to pick up my car after hours. Then the next day my AC was having a problem. I called to ask if any of the repairs I just had done could have affected my AC. They didn't think so but told me to stop by and they would look at it. They found the problem for me. It was my fault but they found and fixed it right away for me. That is an outstanding bunch at Larry Miller Honda Boise.

Rich Drury

Aug 23, 2014

The shop worked well with us on price and timing, and we appreciate very much their service.

Lorie M Gaudreau

Aug 23, 2014

they MADE THE PROCESS VERY EASY FOR SOMEONE REBUILDING THEIR CREDIT AFTER A BANKRUPTCY. i THANK THEM FOR THAT . our sales MAN WHERE AMAZING AND SO FUN TO WORK WITH

Susan Hessing

Aug 23, 2014

I took my car in for a regular oil change. I asked them to check the cv joint because of a clicking I was hearing. They checked it and said it was just the wheel cover and the cv joint was fine. This shows the honesty of their service department!

Kim Brown

Aug 22, 2014

Excellent service. Thank you.

Nancy

Aug 21, 2014

The staff at Larry Miller Honda in Boise is professional, personal and respectful of my time. I would definitely buy my next Honda from them.

Dale Krick

Aug 20, 2014

Good service - job well done on my vehicle as far as I know. However, I recommend you benchmark your service waiting area against Toyota in Boise. No comparison either in cleanliness, space, accommodations, pleasant environment etc. when comparing you with Peterson Toyota in Boise,. I go to both since I also own a Prius - no question which one I prefer. Customers spend sometimes hours in your waiting area waiting for work to be done. I don't even like coming to your service area just because I'm not comfortable with your somewhat shabby surrounding. Has nothing whatsoever to do with the quality of service, although it does cause one to ponder --- think about it -- seriously.

Gene Lightfoot

Aug 19, 2014

I have owned 4 new Hondas and have had excellent experiences with everything and everybody at the dealership...Thanks...Keep up your great service and loyalty to me.

Donna C Dunn

Aug 19, 2014

Love the Honda Ridgeline. Had a pleasant experience at the dealership.

J Berger

Aug 18, 2014

very satisfied with the buying process

Toby St.Clair

Aug 18, 2014

Listen. I have always shown my car and my Honda dealership loyalty, and they've always shown it right back. The service dept never gets any real recognition. The dealership in Boise, Idaho has a dynamic team of advisors with my favorite being Mr. Jorge Solis, and the manager Jeff........wow, great guys.I will give it to you in short. - I have a 1995 Honda Civic hatchback. One morning I could not get it to start couldn't figure out what was wrong with it. I have it towed to the dealership to have a diagnostic ran. The diagnostic said that I was going to need a full tune up and I only had 300 budget. I called and I had a phone conversation with the service advisor Jorge And the manager Jeff, And I was told that I'm going to be taken care of and that they would have my car to me by the end of the day and it wouldn't be over my budget. And what they said that they were going to do they did and that right there that's loyalty folks.

Odyssey owner

Aug 18, 2014

Great service. I'll be back.

Michael V Miller

Aug 18, 2014

I am talking convenient, friendly, efficient and without any "surprises". All of the staff were professional in every aspect of their servicing of both me and my car.

TT

Aug 18, 2014

Good service, prompt, thorough.

Jane Hodge

Aug 17, 2014

I was very impressed with how knowledgeable and willing to accommodate my questions the salesman was in making this purchase. Overall experience was great. Would strongly recommend to others if they are looking for a new/used car.

Jacob

Aug 17, 2014

Very friendly staff, thorough and precise. Goes above and beyond as always. Enjoyed my experience and will definitely come back for future service.

Robin "loves Honda" O'Neill

Aug 15, 2014

I love my Honda and you guys always rock when it comes to service. Thank you.

Matthew Knapp

Aug 13, 2014

Candy, was amazing, friendly, professional, and knowledgeable in vehicle mechanics. Thank you Candy S.

Glenn Higby

Aug 13, 2014

The service people are what keep me coming back to Larry Miller Honda of Boise. They care and they have not let me down in the 10 years I have been a Honda owner.

Scott

Aug 7, 2014

The service department was excellent. They applied a discount that had been given to me for specific work to work that was discovered the day of the service visit. Work was done timely. Drop off at my work and pick up at my work for return to the dealer was flawless.

Tim Funderburg

Aug 4, 2014

Tim was very professional and service was completed on time.

Lena

Aug 3, 2014

Overall, I have had good experience. Biggest complain is that the dealership overcharges for everything. I have gotten a quote from Larry Miller dealership for roof rails installed of 200 dollars. When I went to order them, the price went up to 250. I have purchased them from Honda for 139 dollars shipped and installed myself in 5 minutes. There were multiple situations like that, not sure why the dealership does that. The service was done well and in timely manner. Most of the time service people are friendly. This time I encountered a grumpy new person and could not get a ride back to the dealership.

KateK

Jul 27, 2014

We bring both our Hondas here for service and they are terrific. Highly recommend!

Betty Schumacher

Jul 27, 2014

I needed to have an SRS unit replacement in my 2002 Honda CR-V. This part was ordered and replaced within 4 days of being told that it needed replacing. I had a ride to and from work, making my day manageable. I am always treated with courtesy and friendly service.

E. Bright

Jul 26, 2014

The Service Dept. at Larry Miller Honda provided excellent, friendly service. They addressed all of my concerns and reviewed their findings and costs prior to any work. I appreciated their communications with me and feel very confident in the quality of the service.

David Wall

Jul 20, 2014

Fast , reasonable and dependable service

Matt

Jul 15, 2014

My car was serviced in a timely manner. Colored print out on all my car's vitals is a nice upgrade from previous mechanics.

lcsak3

Jul 13, 2014

We found a telephone number from your wesite. When ee called to make a service appointment we were told No Appointment was necessary and to come right in. When we arrived at Boise they said Appointment is require. As it turned out the website listed the Utah dealership for the Boise Dealership, this was confirmed by the Boise Service Manager, Jeff was very accommodating and helpful, and he worked us in to the hectic service schedule. An oil change took greater than 2 hours but we were satisfied because we had driven 60 miles.

Janie

Jul 11, 2014

Great service and friendly employees--they all need a raise.

Norma

Jul 5, 2014

Great customer service.

russray63

Jul 3, 2014

Dealing with the Salesperson was a pleasure. The Sales/Finance manager ultimately ended up giving me a story inconsistent with the ending contract. I co-signed for my nephew and was told I did not need be on the title or the registration. Ended up I was on both and will have to go thru the necessary steps to fix this. Car was also in Larry Millers shop 2 months previously for a faulty rear differential and car was reported as 'nothing we know is wrong with it". Granted I should be a little more pro-active in reading of contracts etc... but to a certain extent it would be nice to trust a dealer such as Larry Miller.

Reggie

Jul 1, 2014

I had a great time buying my new car. Aaron was amazing and crazy enough, we found out that he is actually the son of the man that sold me my first cart after college. Great family at Larry Miller and a small world.

kschmillen

Jun 26, 2014

I negotiated on-line with Jeff Cristler at Larry Miller Honda. It was the easiest and best car buying experience I've ever had. It was fair, respectful, transparent, friendly and handled very professionally. I would gladly purchase from them again and have told my friends and family about my experience. I plan to send future car buyers their direction.Kim SchmillenKuna, Idaho

Harland theobald

Jun 25, 2014

More than satisfactory experience.

Liz

Jun 25, 2014

They did a good job, most employees were friendly. Think a couple were having a bad day or something. Slightly less professional than what I have experienced at other Honda dealerships outside the state of Idaho. Oil change was done well and didn't take as long as it it did last time I had it done here. My van was washed (exterior) and clean. About 4.5 stars all together.

JHR

Jun 23, 2014

As usual I took my Accord in for an oil change and things went very smoothly.I would recommend the service department at Larry H Miller Honda to anyone who wants trustworthy service on their vehicle.JHR

Hank Franklin

Jun 20, 2014

I had scheduled an oil change. I was met by friendly people. They made me feel welcome, answering all my questions. The maintenance was accomplished in a in less than scheduled time, which pleased me greatly. My opinion is that everything was outstanding and efficient. Additionally, I inquired about the availability of some accessories I was considering for a future date. My inquiries were answered quickly, and completely. I plan to order and schedule the enhancements much earlier now. I could not be happier with the service I received.

Bilman

Jun 17, 2014

My wife and I have had our Hondas serviced at this location for the past 26 years plus. We have purchased three Hondas from you and what I say is that only reason the purchases are from you is because of these excellent service I receive from your Service Dept. They are actually the ones making the sales.Thanks for servicing our needs in an excellent and professional way - it is greatly appreciatedBill Mansker

wdlaplante

Jun 6, 2014

I always have great service at this dealer. People are friendly and helpful. Derrick was great to work with and he went over everything before and after.

RadenneEnglish

Jun 5, 2014

The service, as always, was friendly, timely, and thorough. I appreciate the quality of service that I get. I also appreciate the offer to wash the car.Thank you, Radenne English

tomblomstrom

May 28, 2014

I needed a new Honda to replace my 2004 Honda Accord as the mileage was getting high. After careful research, I went to Larry Miller Honda as I have always been treated well at the dealership, especially the service department and Tim Harney.I meet with Ron Tomek who treated me very well and showed me my options and found a Honda Accord EX-L in the color that I wanted. We worked well together and came up with a price that was agreeable to both of us. The vehicle actually arrived early and I was able to pick it up within a week of our meeting. The service dept installed the options that I wanted in two days and all went well. Ron thoroughly went over the features with me and I drove it home.

Dragon22

Apr 25, 2014

I am very disappointed with the overall experience I have experienced recently. I feel I was mislead into making a refi deal on my Honda fit in October of 2013. Was lead to believe in six months I would be able to get into a lease on a new Honda.I agreed and did the refi knowing it would cost me some money to make this deal.What really made feel disgusted was the way the deal went down with the bank. They were given wrong information in order to get the loan financed and were obligated to complete the deal.In my opinion this was very poor business by the dealership. I fully trusted LMHonda and was let down to say the least.I guess that's how big business is make money at all costs.

LAP4206

Apr 13, 2014

I have been buying cars form Larry Miller Honda Boise over 20 years.I have always been dealt with honestly & my purchasing deals have the very best available.The service department is always great at making sure my car stays in top working condition without charging me an arm & a leg so my pocketbook stays balanced.I will continue to think of Boise Honda as my home dealership.My God continue to bless your business Laurie Pollock

JasonDalling

Apr 12, 2014

I have been working with Candi S. for over a decade with phenomenal service. She makes sure the price is right, service in a timely manner, and I always feel like the most important customer.

LEILA INLOW

Apr 4, 2014

WE WENT IN TO LOOK AND COMPARE AND WALKED OUT WITH A NEW HONDA. WE ARE LOOKING FORWARD TO OUR CONTINUED RELATIONSHIP WITH THE SALES PEOPLE AT LARRY MILLER'S HONDA. WE THOUGHT WE RECEIVED A FAIR TRADE AND OUR SALESMAN. GEOFF JONES WAS NICE TO DO BUSINESS WITH.

gfisher48

Mar 30, 2014

I started my 2014 Honda purchase after a lot of research. I reached out through the internet to the two local Honda Dealers. Mike Cook from Larry Miller Honda finally made the best deal and he was a joy to work with. It was a relaxing, comfortable, experience. Mike was honest and a real gentleman. The person and the price are the reasons I selected Larry Miller over the other dealer in this purchase.

SuzieQH

Mar 24, 2014

I brought the car in for an oil change. A major problem was identified and all work all work was taken care of amazingly well!

rgibb

Mar 20, 2014

The service was great. I was a little early and there were no issues about that. Also, they were quick with the service and my car seems to be running as good as new.

isaacs2389

Mar 17, 2014

Kyle was wonderful to deal with. He was easy to talk to and provided great customer service. I would highly recommend Kyle and Larry Miller Honda to others.

debenet

Mar 4, 2014

I was very pleased with the service I recieved.They were all very friendly.I had a nail in my tire, it was to close to the tire wall so I had to buy 2 matching tires. I feel they were a little high cost.I had to take my car back for them to fill all my tires to the same presure so my sensor light would go off. But all in all I was pleased.

pauline56

Feb 23, 2014

Tim was very helpful and explained the service needs thoroughly. The service was completed in a very timely manner, and Tim was most helpful in terms of giving me a list of maintenance service needed in the future, and the timeframes for this service. I really appreciated his help!Pauline

Superslowtard

Feb 23, 2014

Jorge listened to my concerns, the shop fixed my car. The visit was professional, fast, and complete. Jorge called me and we went over what was recommended and what I needed. My vehicle was fix and I am happy.

kyoungk1313

Feb 21, 2014

We stopped in to look at the Insight, but after talking to Ron Tomek about the positive and negatives of that vehicle, we decided to look at the Civic. Ron was very knowledgeable about both vehicles and helped us to get the car we wanted at a resonable price. There wasn't any high pressure sales pitches like you get at other car lots. I would definitely come to Larry Miller Honda again and would recommend them to friends and family.

jdobrusky

Feb 20, 2014

I was very pleased with the staff at Larry Miller Honda. I came in to review my lease-end options on a 2011 Honda Civic. I was greeted politely by the sales team as I walked through the door. I did not feel pressured into any sale or agreement by the staff. Everyone was polite, knowledgeable, and willing to work with me to get the best possible car for my money. I would happily recommend Larry Miller Honda to my friends and family.

lperryll

Feb 17, 2014

Sean was very informative about the crv and was very helpful in helping us set up phones in the car. We never felt pressured. Thanks

ConnieRae

Feb 17, 2014

Outstanding service every time. Price is reasonable (I buy the yearly maintenance for oil changes) and service is always professional, friendly and fast as possible.Connie Stern

RonRidgeline

Feb 5, 2014

It was easy to make the appointment, great follow-up via email. Arrived and was treated very pleasant. Jorge explained what was being done. Comfortable waiting area. In & out in less than 30 minutes......Great Job!!

SeptemberShakespeare

Feb 2, 2014

Thanks to Candi an Honda for covering Goodwill on what would be a very expensive service day...this is why we buy Honda. Thank you

Pattycasey

Jan 28, 2014

I had a positive experience with no complaints and I would recommend my friends and family to go. Everyone has always been great to work with.

morton45

Jan 28, 2014

the service at larry miller Honda was exemplary. the price was great. thanks to those great coupons. my service representative,candi steffes is a dream to deal with. keep up the excellent work.

jenihonda

Dec 24, 2013

Larry Miller Honda's service center is the best in the valley! They are consistantly prompt and courteous. They have great customer service and I wish the other service centers in the valley could take lessons from Larry Miller's service team!

quilter38

Dec 15, 2013

I appreciated the professional, yet friendly manner in which I was greeted. The service was completed in a timely manner, which was helpful to me. Larry Miller Honda is my go to place for all of my car's needs!

dhwells

Dec 9, 2013

Very happy with service! Service was timely and staff was knowledgeable. I asked them several questions and they were able to answer them in great depth. I will be coming back again soon for the quality service that I expect.

Raffael Lichdi

Dec 8, 2013

Bought car unseen that was supposed to be at sister dealership in utah. Got three different delivery dates that were not fullfilled and were not informed until we called what was going on. Delivery took over 17 days instead of 5-7. Was lied to at least 5 times during transaction and price was ok not great. Promised free services because of inconvinience but never mentioned it again when wife finally picked up car. Don't trust them!!

bassaholic

Oct 20, 2013

This is the third vehicle i have bought from this dealership. 2 new crv's, the last on january 2013 and recently my used pickup truck I got october 2013. They work very hard to get the right vehicle thats right for you and their fianace department also gets the best interest and works very hard to make things work. Yes, Benjamin and Justin gets it done and are wonderful to work with!

Jeffvalhalla

Sep 30, 2013

Appreciated quick arrival at a deal and no hard sell on add ons (fabric protection, warranties, etc.). Deal was concluded with a minimum of runaround.

C789

Sep 30, 2013

Took my car in for routine service. After they did thier inspection to find anything else they could fix I received the first of many calls from Candi. I felt completely bullied and pressured about the other issues they found. Even after stating I didn't have enough money to fix everything she asked me why I didn't want to give the go ahead on a particular issue. I explained again I didn't have enough to fix everything. She asked me if I was offened that she told me about the other issues they found. At that point they lost me as a customer. I felt bullied and taken advantage of. They have your car and you are at thier mercy especially when you feel like you're being manipulated to comply with thier list of fixes which I saw as demands. No, no I won't be back. Thankfully I found a mechanic who will help me prioritize what needs to be done first with out being taken advantage of.

monarchgray

Sep 5, 2013

Dustin was a super salesman. He listened to my husbands stories and was quite amused!. He set up our phone for us and explained everything very well. He called my husband to wish him a Happy Birthday. That has never happened when we bought other cars. Everybody was great. We would come back again! Thank you Jan and Gary Adams

Janicejrz

Jun 15, 2013

We were very happy with every step in the process of buying our new CRV. Brian and Darrell were very knowledgeable as well as helpful.. Felt like we were working with friends not salesmen. Thank you!

bubbansam

Apr 23, 2013

I was in a unique situation with the vehicle I was in. Mike and chad understood the situation and did everything they could to get me into a great newer vehicle. I will reccomend everyone in the market for a new or used vehicle Larry Miller.

T/C Boise

Jan 12, 2013

My wife and I decided to up grade our current car and found that Larry H. Miller was the place to go. They treated us great and no high preassure tactics..listen to our wants and concerns and help put us in the car that we wanted. I would recommend them with out any question.Thanks Guys!

Lola0109

Dec 9, 2012

The staff was friendly and worked hard to get me into a new Honda at a payment I could afford. You get what you pay for.

gandahan

Nov 10, 2012

The need to find an automobile and all that goes with that came up for me very unexpectedly and I was dreading having to deal with my previous bankruptcy in relation to financing. The only fear that rivaled the financial issues I was anticipating was having to go to an auto lot and allow a male salesman to treat me like the naive woman who could easily be taken advantage of. I was actually ignoring all the dealer calls I was getting because I desperately didn't want to go through all of that humiliation. I only answered Brian Foust's call because I thought it was my family calling, but I'm so glad I did. From the moment I spoke to him on the phone he was respectful and kind and promised me that I would not be treated poorly because of my bankruptcy. I agreed to meet with him and discuss my options, but I was still very skeptical that I would be able to get financing and that Brian wouldn't turn out to be one of "those" salesmen. I was so nervous the day I was supposed to meet with him that I didn't even eat and it really took all my motivation just to go to the lot. Once I was there and met Brian my experience was phenomenal, to say the least. Brian is clearly an honest, caring person and he made me feel comfortable right away. I was able to get financing, and even when I was nervous about loan terms, Brian was able to go over my monthly financial obligations and reassure me that I could meet the terms. The whole experience was effortless, very comfortable, and I got a car that I desperately needed that will allow me the opportunity to rebuild my credit and start putting my finances back on track. I'm deeply appreciative of the respect and care that was shown to me in a situation where I was faced with anxiety and humiliation. There are a lot of companies who see an opportunity to take advantage of people in my situation and I applaud their efforts to create a program built on honesty, compassion, and customer satisfaction.

kahfamily1

Oct 2, 2012

The reason for my review and rating on larry miller honda was for the excellent service given to our family, after the purchase of our vehilce. We purchased our vehilce at one of the the big larry miller auto dealers sales, which multiple larry miller auto dealers attended. The sales person that sold us our vehicle worked for larry miller subaru and our vehicle came from larry miller honda. The sales person was nice and easy to work with, which was not our problem. Shortly after purchasing the vehicle, some minor issues presented themselves. So we took our vehicle to the larry miller subaru where the sales person worked. Once at the larry miller subaru with our vehicle the counter service person was pretty rude with us and started a run around game and basically told us to take it to the other larry miller which was the larry miller honda, because it was not they're problem. After some back and forth, just wanting someone to help us out regardless of where we may have had to end up taking the vehicle, they agreed to take a look at it. They mentioned a couple minor things that were the issue and said they had resolved them. After my experience with the counter service person I knew I was not going to return there. The vehicle was purchased for my wife and not regularly driven by me. I had the vehicle one day shortly later and noticed a couple minor issues again. Knowing I was not going to deal with the dealer that the sales person worked for I opted to speak with the service manager for the larry miller honda, given this was a later in the friday afternoon, he presented himself very well, listened to my concerns and understood what I was going through, before the call ended he had me scheduled for an appointment first thing monday morning. Monday morning comes and I meet Tim Harney the counter service associate, he listened to what I had to say and also knew exactly the issues as I presented them to him. As I waited for them to look it over, Tim and I spoke again about what was going on, what was going to be done and how long it was going to take, he even arranged for me to have another vehicle so I could get back home to handle the many things I had going on that day, shortly after a vehicle arrived and I was back to getting things done. The next day, I recieved a phone call from Tim Harney and was glad to hear everything was taken care of. When I went in to pick up my vehicle, Tim explained what they had done and I was on my way again. I personlly believe that auto dealers come with a certain bad stigma some times, if it was not for the professional actions of the service manager for larry miller honda, the great service from Tim Harney and the rest of the nice crew working there, I would have to say the stigma is true, but because of how great they handled my concerns and took care of me, I couldnt think of anywhere else I would want to purchase a future vehicle or have a vehicle service. These were all great people that did the "Right Thing" and certainly gained my respect and business. Thak You Again Larry Miller Honda,Krause Family

mtnras

Sep 27, 2012

Overall a wonderful experience. John O'bryan runs a terrific dealership!

carlbarrett

Mar 21, 2012

I live 40 minutes away. I called to see if they had any CR-V LX models on the lot. Jeff answered the phone and all I could get out of him was I think we do. I asked again about quantity and got an I don't know... If someone can't be bothered to get off their rear and walk out the door and look, or find someone who knows the inventory, they really don't want your business.

frank james

Mar 9, 2012

i would definetly remend to others because of service i have had for 10 years. I have bought three cars thru this dealership and am very satisfied.

bonsai721

Dec 14, 2011

Larry Miller has a great sales staff, and parts and service department. All were very knowledgeable and helpful. I would recommend anyone to Larry Miller Honda Boise.

kapukeke

Oct 7, 2011

The Staff at Larry H Miller were extremely kind and knowledgeable. They were not pushy or rude, which we really appreciated. The price was fair, and we had a very positive experience. We love our 2008 Honda Odyssey,are thrilled with the service we received, and will continue to receive.

hondacivicex

Aug 1, 2011

We just bought a 2008 Honda Civic Ex from Larry Miller Honda. Most of my immediate family have purchased their Honda's from Larry Miller Honda in Boise and we are all pleased about the wonderful customer service in Sales as well as in the repair department. David H who sold us our Civic works on the used cars side, he was extremely friendly, helpful and informative. We never felt pushed and the whole buying process was very comfortable. My family and I highly recommend this dealer, they will not let you down.

stephloon

Jun 30, 2011

My experience buying with Larry Miller Honda and specifically with Jeff Cristler was easy, fast, and stress-free. Jeff was very informative and easy to talk to. I love my new Honda and I would recommend this dealership to others.

kennethljohnston

Jun 17, 2011

I have needed a new truck for so long... I had my heart set on a Toyota Tacoma and came across one at Larry Miller Honda (Boise) that seemed like it might work. I was somewhat leery of going to a used auto dealership, but when I filled out the online info I was contacted by Jeff. Not really expecting to hear back from him because of our recent financial difficulties I went about my daily life. Little did I know that Jeff was hard at work seeking ways to get me the very truck I was longing for. When I received a call indicating that he had taken care of everything and that the truck was available for me, if I wanted it, I was absolutely amazed.My wife and I went to the dealership (still thinking that there would be some insurmountable hurtle that would cause us to have to either leave because of unforeseen "problem", or that there might be some sort of bate and switch...) NOT TRUE!We arrived, the paperwork was all in order, Jeff was so courteous and professional! We signed the paperwork in a matter of minutes and next thing you know, I'm headed out the door in my new truck! WOW! Jeff, I WILL be back! Not only that, your name will be the one that I refer to my friends and family!Thank you so much for making our purchase an absolute pleasure!Ken JohnstonBoise, ID.

ptown500

Mar 4, 2011

We purchased a new Honda Fit and was shocked when we spent a total of 1 hour and 45 minutes to complete the deal start to finish. I started the process online with Jeff Cristler one of the sales managers. Jeff was great to work with. It helps if you have a few things decided before you actually see the dealer like price and model. With today's online resources both are easy to achieve. We established a price and model via email. Then we went and test drove both auto and manual transmissions,picked a color, and completed the paperwork..... in less than 2 hours. thanks,, Jon and Brianna

jontirvi

Feb 25, 2011

I am very happy with the purchase of my used 2011 Honda Civic sedan. I worked with Jeff Crisler, who worked to get me a fair price on the car. It was one of the most pleasant and easiest car buying experiences I have had. I got a nice little car for a fair price. I love the free car washes too!

K8sracin

Feb 22, 2011

I was amazed of how easy it was to buy my 2011 Pilot from Larry Miller Honda. I shopped the Honda dealer in Nampa and the Toyota dealer. Larry Miller made the buying experience pleasant from start to finish. Not only will my next car be another Honda, it will be from Larry Miller! Thanks again going the extra mile!

Monaleen

Nov 1, 2010

Thank you Larry Miller for the awesome experience in buying a used car. I will send my friends and family to you for their car purchases. I love my 2010 Subaru Legacy and the great Certified Preowned extended warranty that came with it. That is what made this buy a great deal. I am looking forward to having my car services done at your dealership even thou I will be driving 100 miles to do so. Brian and Darrell you were wonderful to work with. Thank You Again.Mona A-Bliss

swyers

May 4, 2010

Troy did a great job with all aspects of our new Honda Odyssey purchase! He was pleasant to deal with and did a great job of explaining all the functions of the new mini van along with the test drive. He also did a great job on the pricing! he gets a five on your scale of 5.Thanks,John & Genie Swyers

jeniart

Apr 30, 2010

A very welcoming dealership which made us feel totally relaxed. In particular Daniel and Tom couldn't have been more polite and professional. They pulled out all the stops to get us the model and spec we required at the right price within the timeframe. We would definitely recommend this dealership and we will return for our next car.

Dick Weirich

Apr 28, 2010

Ryan Crum is probably one of the best salesman I have ever worked with over my 60 years! I now have purchased 2 vehicles from him (one new, one used).

guest

Jun 9, 2009

Say Hi To Bill for me. These guys rock. And because I have to add stuff, here's some greek... Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam nec congue massa. Sed egestas cursus velit, in faucibus purus consectetur ac. Maecenas placerat elit ipsum. In pulvinar aliquet fermentum. Nulla eu diam diam. Nunc eget augue odio, sit amet mollis neque. Aenean lorem felis, dictum ac pharetra at, semper ut turpis. Etiam nibh tellus, porta quis tempus sodales, fringilla quis magna. Sed eget lectus odio, quis mollis mi. Pellentesque risus ante, accumsan elementum venenatis vitae, tristique eget nisl. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nulla hendrerit sem sit amet mi ultrices molestie id blandit ante. Morbi sed elit non metus ultricies dictum. Maecenas at ultrices erat. Suspendisse et purus tellus, sed condimentum erat. Nunc dui lorem, pellentesque sed vulputate sagittis, elementum mattis ligula. Morbi imperdiet, justo et auctor molestie, purus nisi feugiat orci, ac malesuada ipsum urna et velit. Morbi volutpat dignissim nunc quis lobortis. Nullam vel mi ac massa rutrum porta. Ut placerat arcu sed arcu mollis molestie. Aliquam erat volutpat. Curabitur rutrum enim et sapien aliquam pellentesque. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Praesent dignissim, augue ut fringilla viverra, purus sem placerat est, non commodo diam arcu et erat. Aliquam eu eros velit, ut dapibus sapien. Suspendisse lacinia massa ut justo congue at ullamcorper purus luctus. Aliquam faucibus, diam accumsan consectetur tincidunt, dui ante venenatis dolor, vitae tempus elit ligula quis nulla. Maecenas tempor augue elementum eros lobortis sed fermentum leo rutrum. Quisque arcu eros, condimentum sagittis semper vel, hendrerit at risus. Curabitur eget tortor faucibus erat mattis sagittis. Cras pulvinar, justo vitae pulvinar feugiat, felis purus hendrerit velit, sed commodo ipsum leo eu nunc. Mauris eleifend bibendum tellus. Aliquam condimentum rhoncus magna vel interdum. Fusce in purus nunc, vitae euismod ligula. Aenean eu sagittis arcu. Fusce dapibus cursus purus sed posuere. Nunc dapibus odio mattis justo placerat eu tempus enim tristique. Quisque mattis ullamcorper vestibulum. Fusce non libero justo, sed cursus mi. Aliquam vel porttitor elit. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Quisque a pellentesque massa. Nam rutrum, nunc eu ullamcorper mattis, turpis nulla dignissim massa, at sollicitudin lorem libero sit amet neque. Praesent quis magna est. Suspendisse potenti. Nulla adipiscing eleifend neque, ut blandit mauris luctus faucibus. Vestibulum sit amet ipsum orci. Vestibulum congue eros vitae lorem adipiscing luctus. In eget nibh a quam suscipit ultrices eu non odio. Vestibulum porta, sapien ac aliquet pellentesque, lacus nulla posuere elit, non fringilla ante nunc sed augue. Praesent non scelerisque sem. Vivamus nec libero vel mi dapibus cursus. Ut non turpis eu justo pretium mattis. Nam vehicula porta felis sit amet condimentum. Mauris sit amet massa libero. Nam vel justo eu risus commodo sodales porttitor ut metus. In neque mauris, posuere id dignissim eu, congue eu odio. Donec nec sem libero, a egestas nunc. Pellentesque accumsan velit vitae arcu condimentum volutpat. Pellentesque ullamcorper diam eu tortor commodo facilisis. Ut ornare neque sit amet neque lobortis hendrerit. Suspendisse potenti. Integer et placerat sem. Morbi ipsum mi, pretium a accumsan ut, pharetra at massa. Quisque elementum justo non mi sollicitudin vehicula pharetra elit bibendum. Aliquam erat volutpat. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas.

LarryMillerSucks

Apr 15, 2009

Once you sign on the dotted line you can forget about ever getting anything from these guys. They will not return calls, and if you say anything negative about them to Honda corporate they will send you threatening e-mails. Save yourself the grief and some money and go anywhere else.

Teach First

Mar 12, 2009

Tim has always helped us with our car service. We were so pleased with the care given to us with our Trooper that when it started to go we checked around for all the SUV's and found ourselves right back at Larry Miller with a Pilot. We travel with our sons to hockey tournaments and love the Pilot for the room, gas milege and comfort it provides us most weekends of the hockey season. When our 2nd car 'blew up' it wasn't even a question of who to contact. We ended up going to Tim who introduced us to Troy who helped us find our '94 Honda Civic. Tim had done every service on it up until that point and advised us that it would be a great little car for years to come. I commute 13 miles to work and have kept up our service at Larry Miller and that little thing gets 34-38 miles to the gallon and rides like it is brand new. Probably won't buy a new car for a few years...but when we do, we won't bother going anywhere else.

Robert T

Mar 12, 2009

I own a 1986 Honda Accord with 288,000 miles and have been taking this vehicle for service to Larry Miller Honda in Boise since we moved to the area in 2002. I've been very pleased with their work as coordinated by service advisor Tim Harney. He keeps me advised of the condition of my vehicle and I never feel pressured to have any unecessary work done. Tim has my full confidence and if he were ever to leave Larry Miller my business would go with him.

anna123

Mar 11, 2009

I couldn't buy my Honday Odyssey from Larry Miller b/c they would not work with me price-wise, but do take my van to their service station. Tim Harney is my main contact there and he along with everyone else has been fantastic. Can't say too many good things about that team. They have always been there for me:from getting me in quick for an oil change, to lending me a car, to treating my dogs with such kindness when they came along for the ride.I would recommend Tim and the Larry Miller service team to anyone.Anna

jbwalton

Mar 10, 2009

I recently purchased a used car form Larry Miller Honda. My over all experience was first class. Mark the used car manager made sure that I was completely satisfied and was very helpful. I was very satisfied with the deal that was proposed to me. The entire process from start to finish was smooth as silk. I would definitely recommend Larry Miller Honda and it's sales staff to anyone interested in a new or used car.Larry Miller Honda ROCKS!!!

erinbest

Mar 5, 2009

I went into Larry Miller Honda, to get my old car serviced, due to my breaks. I decided to purchase a new car, since my old car was a money pit. John O'Bryan and his employees were great to work with. I am very picky and know what I want. I think they called me at least once a day with cars they found that fit what I was looking for. If I didn't like it, they just started over. The customer service was awesome. A few times I had to bring my two kids and Larry Miller's employees made sure they were taken care of. I have always shopped at Larry Miller and always will, they treat you like family. I always refer people to them. A week after I bought my car, I refered someone to them. If you are looking for a new or used car, I high suggest Larry Miller Honda. Ask for John O'Bryan, he will make sure you are taken care of!

jimtunison

Feb 28, 2009

Larry Miller Honda - GM John O'Bryan - better known as lying O'BryanRipoff Report Verified SafeAn elderly widow from Boise who clearly stated she was 'just looking' and had no money to buy a car was coerced into a car deal by an aggressive salesman and General Manager in the waning hours of an off site sale. Believing she would be able to exercise a three day right of recision, the widow and her senior citizen male friend signed a sales contract for the purchase of a used Mercury V8 luxury car. It seems a consumer cannot ask about pricing of vehicles without making an offer which turns into a high pressure sales situation. For senior citizens, in their 70s, the pressure is just too much to take. The widows intention to price new cars in the fuel efficient mid size class turned into a switch from what she may have been looking for to 'what would it take for us to get this out the door for you today' from the high pressure salesman. The tactic in working a deal through a general manager and making her feel special made the older widow feel confused and obligated. You see, she is from a generation where her word is her bond. If a salesman can twist his words into an offer from her, where is she to go? The widow's friend was even instructed to drive to Boise to get his checkbook and the widow could pay him back when she received an inheritance later. After driving off the lot, the senior citizens immediately felt the remorse of being persuaded into a decision they never intended to make. The next day they took the car to the dealer. Neither the GM, John O'Bryan nor the salesman was available to speak with them. The widow left car with a note that a stop payment was made on the check and the car is returned. She never intended to buy this large car for such a large amount of money. It turned out that the 'out the door price' was ratcheted up another $2,000 with warranty, doc fees, and taxes. A car that books out retail for $8,500 was shoved into the widows hands for $14,000! The story is not over. The dealer did not take the car back. It was driven by a dealership employee from Caldwell to Boise and left in the widow's friend's driveway unlocked with a note describing the location of the keys and that the car was hers and was not to be returned again. A voice message from the controller of the dealership also insisted that she WILL pay for this car despite the stop payment. As a consumer advocate and financial advisor unrelated to this widow I was asked to help. I called John O'Bryan, the GM to let him know that while he asserts his legal position in this deal it would be great customer service to take this car back. It was not only inappropriate for the widow, she grossly over paid for the car, the 'out the door price' was misrepresented. The fact that she does not have the resources to pay her friend back for the car adds insult to injury. John agreed to meet with us. When we entered the dealership we were confronted by his 'right hand man' who said John was not available despite our prior conversation that morning. After several minutes of confrontation, the 'right hand man' finally summoned John. We rehashed the deal, disagreed on the circumstances but he finally said 'I cannot force you into that car'. He took the keys back reluctantly and shook my hand. We left the dealership thinking the ordeal was over. A day later the car showed back up on the widow's friend's driveway with note that it will be returned again if it is brought back to the dealership. If John O'Bryan and his staff treat a senior widow this way, how will they treat you. For them it is all about the deal despite the rhetoric of customer service.AdvocateBoise, IdahoU.S.A.

ifst

Sep 3, 2008

My experience was fine. Another website had all positive reviews for this dealership, which is why I contacted them in the first place. I had to buy two cars in one week (one for a family member). Between the two cars I must have contacted at least 15 dealerships.They were typical in pricing for the new car --a hot hybrid which they and everyone else were marking up and which we ended up getting elsewhere-- but very accommodating on the excellent used car I did buy from them. Wlliam and the business manager who wrote up the deal were both friendly, straightforward, and honest. I know how to work a deal and I was not taken on this. There were no slip-slide stunts or attempts at last minute add-ons.Of course I was very clear and firm about not accepting that kind of thing and what I was willing to pay. Yes, I'd rather everyone gave their lowest price up front, but if you end up getting a great deal ("great" being based on a lot of good research), who cares?

jj48rockinrye

Jun 10, 2008

I wish we would have read this before attempting to purchase our 2008 Honda Fit. These people pushed and pushed to get us to purchase the car on May 31st. It is now 11 full days later and still no car. They won't return phone calls and the papers have already been signed. They keep claiming they can't track the car. I work for a large computer company and can tell anyone at any time where their computer is in the process and or when it was scanned from truck to truck. How can they not have the ability to track this? What is this 1980? Don't ever buy anything from these lying thieving people.

girl88

Apr 1, 2007

I took my Accord to Larry Miller for regular service (30K mile checkup) I received a call during the day and was told that my brakes were extremely worn, that they were "metal on metal" and needed to be redone. I felt that was very unusual because I had not had any problems or noise from them. I told them to wait, I picked up my car and took it to Les Schwab and another dealer for a second opinion, and was told they were fine. I ended up driving another 6 months before I needed to have the brakes redone.I felt this dealership was very dishonest and would never trust them to work on my car much less do any business with them. I drive from SE Boise to Nampa so that I can get service from the Tom Scott dealership - the Tom Scott dealership is excellent.

melissabecker

Aug 10, 2004

Dealership put Type R emblems on a Civic SI and sold the car as a Type R for thousands of dollars more. The Civic SI Type R is not offered in the United States and the only compensation offered to us was a cigarette lighter, security system, and to have the emblems taken off (but they would not drop the price to what a base model Civic SI would cost).