Used Cars for Sale at Lauderdale BMW of Ft. Lauderdale in Fort Lauderdale, FL

Bryant

Oct 15, 2016

Started off with Blake, sorry to say it was an experience from xxxx! ISAAC you saved the day with your superior service, you are so knowledgeable and know how to keep a smile on a customer face. You kept us up to date and gave suggestions on what to do. an Ideal sales person, would highly recommend you. Jason you finished it off with just being a genius. Highly recommend these 2.

Bob of FL

Sep 5, 2016

Since 1993, I have enjoyed the "Holman Experience of Excellence". And many BMW Leases later, I still think they are the best in the business. Floyd Glinton was the Client Advisor that replaced one of my long time favorites, Carol. He has replaced her nicely and was a kind and caring gentlemen from my first contact. He listened and delivered. I am really enjoying my new 750i which is exactly the one I wanted. I award Floyd with 5 Gold Stars and an A+++++.

Nblumenkron

Aug 11, 2016

Blake was so attentive and helpful every ste of the way. He heard out my specific requirements and made sure I was taken care of. I would highly recommend!

Cargirl

Aug 8, 2016

Loved the service we received at Lauderdale BMW from Blake and Jason. My husband contacted Blake via website. He made himself available all day on Sunday! He did research before our arrival and had the perfect car selected. Andrew Warner in financial services was also extremely helpful. They were patient, knowledgeable and energetic. We will definitely be recommending them to friends and family!

Farah

Aug 7, 2016

I reached out to Lauderdale bmw via a leasing website. That same day, Blake Staas called to inquire further about what I was looking for. My previous car was totalled so I was looking for an immediate replacement. Day after day Blake showed patience and care fielding all my questions day or night, and my indecisiveness between models as I got feedback from my family! All in all the vehicle I was intending to go sign papers on was not the vehicle I had driven off the lot. He took the time to find the exact vehicle that was perfect for me and my needs. He was very knowledgeable and made the car buying experience pleasant for once! He got me the best deal that no other South Florida dealership Could beat. I highly recommend Blake when looking for your next Bmw.

JohnT

Aug 4, 2016

Hi, I had a great experience with salesman Blake Staas and he was able to get me a great deal, pushing it thru management.Also, Tiffany was wonderful to assist in understand all tools of the care and made the process very smooth and sweet.Thank you guys!

Thankstou

Jul 18, 2016

Lease expired, went to this dealer to drop off the car --- asked to look at & test drove a 5-Series. After i mentioned i was comparing the car to a Hyundai Genesis, everyone gave me the cold shoulder & walked away like a bomb went off. I wasn't surprised to see that no one from BMW bothered to follow up with me on the price of a new lease .... thanks to them, I am now the proud lessor of a 2016 Genesis for $ 430/month w/$ 1K down, fully loaded (not nickel & dimed for every little option as you find on BMW's). Thanks for the tremendous egos everyone, you made my decision very easy & I'm more than happy with my choice.

Marie

Jun 21, 2016

Excellent customer service all around, from service advisor to valet pick up, would highly recommend as a place to purchase and service your BMW and MINI needs. The service facility was brand new and had clean waiting rooms with free wifi, also had a cafeteria to purchase lunch and snacks, the vehicle was fixed correctly and as promised delivered on time inland was cleaned with all fluid levels and tore pressures checked, our lease is almost up and are looking forward to our new car buying experience at Lauderdale BMW

Unhappy13

Apr 4, 2016

My Review? My opinion? Save your sanity, dignity and your money and keep on driving to Mercedes ... This BMW dealership is really the worst car dealership I have ever used! Truly a terrible experience. Qualities? Arrogance, indifference and inefficiency come to mind...My personal suggestion to you is to save your nerves and keep driving on!

Bob of Fort Lauderdale

Mar 20, 2016

Since my first BMW from Holman BMW in 1993, I have continued to receive "Excellent" customer service. Darrell is one of if not the best Client Advisors I have ever had. I would highly recommend Holman BMW to anyone looking for great customer service with kind, courteous and friendly staff. I did I mention "understanding" too!!! Thank you.

ANT

Feb 18, 2016

thank you Anders GREAT SERVICE/CLEAN/PROFESSIONAL AND FAST

lawlady23

Jan 20, 2016

This dealership lied even about ownership and connection to another BMW dealership (and a Lexus dealership!!). I believe a ton of positive online reviews are phony. If you search enough you will find the bad reviews. Also check BBB..they show the number of complaints! The sales manager sat across from me and wasn't honest the entire 3 hours. He swore they weren't part of the ownership of the BMW in Pembroke Pines..and THEY ARE OWNED BY HOLMAN GROUP...same owners. He told me one thing sitting in front of me but wrote down different information. He lied about what he would give me for my car..have that in writing. He tried to con me into showing up when my car came in assuming I would not back down since the car was sitting there. Didn't happen. The HOLMAN GROUP of car dealers should be one people stay away from. The problem in So. Florida is people have so much money they don't care. I am a female, and I am sure they thought because I was, I would be easy to scam. NOT. I didn't buy from them because I took my time, did my research. There are tons of VERY unhappy and irate customers from this dealership and the Holman Group.

PJ

Dec 9, 2015

Painless and smooth. I was expecting a typical car buying experience; frustration, run-around etc. However, I was pleasantly surprised. Thank you Ralph!

LarryWC2015

Nov 27, 2015

Easiest new car purchase/lease ever. Michael and everyone at Lauderdale BMW were professional and I had no issues or problems.

Robert Barea

Jul 9, 2015

We've leased/purchased nine BMW's over the years with Gabe Camel being our salesman. He always goes out of his way to make sure that we get the exact vehicle that we want at the best possible price. Thank you Gabe and Lauderdale BMW.

mary3870

May 5, 2015

This was my first time purchasing a lease from BMW. Felipe Silva, the sales person was extremely helpful and went the extra mile to make the entire process easy. I was given over-the-top customer service. He was very helpful, professional, and patience throughout.He personally drove my new car on his day off to my house and took a vast amount of time explaining all the new features the car came with until I was able to fully understand and start driving my ultimate driving machine.He made this difficult decision a breeze. I highly recommend Felipe above all for his outstanding knowledge about all the ins and outs. I would not consider going to any other dealerships, here you get everything you need and more.This was the greatest buying experience ever.

bob b--piano guy

Feb 10, 2015

From one end to the other, this dealership impressed me with their friendliness, professionalism and knowledge. I can't say enough about these guys and gals

Judith Burnstine

Dec 30, 2014

Issac is very intuitive to the customers needs and wants. He did a great job matching us with our car and we will return to him for our next purchase. We are very pleased....

MSC

Dec 9, 2014

I have been buying cars from Lauderdale BMW since I switched from Mercedes in 2001. The reason I continue to buy from Holman is people like my sales person Robert and my Service Advisor Scott Quick.

KAVITHA

Nov 5, 2014

The experience was amazing! Ralph Girnun is a great guy! He was very consultative in his approach and answered all our questions in detail and with a lot of patience. Overall we absolutely loved the experience of our first BMW lease!

nithinmuktesh83

Oct 22, 2014

We moved to USA on 2nd Oct 2014, and we drove out with a Bimmer 535i M Sport fully loaded on 19th Oct 2014. No credit history, no hefty down payments! This was the best car buying experience we've had and I don't think I will ever move away from a Bimmer or go to another dealership. This is the place you need to visit if you are serious about getting a Bimmer. Thanks to Ralph, things worked out really well and we got exactly the car we were looking for when we walked into the showroom. HIGHLY RECOMMENDED.

Boca jan

Mar 18, 2014

Good they did not have car but were trying to get car for me

Edgar

Jan 30, 2014

From the first moment we arrived to your dealership, we encountered a very pleasant experience. Bill Raymond was a pleasure to work with, he went above and beyond to make sure we were getting what we were looking for. He was pleasant, patient and understanding of what we wanted within our budget. Bill took his time and gave us all of his attention as long as we needed. We were somehow surprised when Bill taking in consideration our time, actually invited us for lunch. First time in 50 years of purchasing vehicles that we have this experience with a salesperson. :) Bill Raymond is truly an asset to your company, congratulation on a good team!

MizzVee

Jan 11, 2014

My experience Lauderdale BMW was positive front the moment I was greeted. Floyd Glinton, in particular was instrumental in my decision to select a BMW. He was patient, informative and took the time to make sure I found the right vehicle for me. I'm thrilled with my new car and have already recommended both Floyd and Lauderdale BMW to several family members. Very, very pleasant experience and a high level of customer service. Well done.

ums1211

Jan 5, 2014

Good evening my friends, I was in negotaitions with vista on a 2014 328i m sport and decided to check out bmw fort lauderdale.When I called I got ralph in new car sales , corner desk , orange shirt. At 1st we clicked but when he couldnt find a car with my paticular specs became a real xxx. Basically told me I wasted his time didnt even shake my hand just stood up and left. I have bought 4 brand new bmw's in my life and have never been treated like I like was at bmw fort lauderdale on federal. Fortunately for me vista got to my # and I took home a new 328i m sport on 12/31/2013 happy as F#at^....Most be this dealer because BMW fort lauderdale in pines is great.... Guy also keeped my registration and I had to hunt down my key on my trade because of his dumb xxx. Ralph you obviously dont know how to spot them because u let this sale go.... O and by the way if u dont agree with my comments give me a call and I ;'ll let u know how I feel ,,,,, 954-756-5838 Enrique

RainmanNYC

Dec 19, 2013

This was by far the best experience that I have ever had at a dealership period. From David Williams to Scott & Todd I cannot praise enough what the experience was like. I can't even believe how courteous the staff outside was even dropping off my automobile. I spent some time talking to them and found the most dedicated and friendly staff and you guys should be commended on your hiring. The work on my car was top notch and I was called constantly with updates and information on what exactly what was happening. Even as I was leaving an employee who was off the clock and leaving took the time to go into detail of all the work that was done to the car. I could not be more pleased from the word "Go"! I have to say that the reason I can to Holman BMW was because I was disappointed with the service and customer care of Braman BMW of Miami which is where I live closer to. I had to travel to get great service and be prepared to see me again from now on for good. You are worth the trip and the mileage added to the car. I'm going to start posting this online because it needs to be said that finding great service is hard and finding bad service is easy (Braman). Keep up the great work and you now have a New customer for life! Thank you sincerely for being first and foremost kind people! Please Have a great Holiday Season and if you could, applaud the team for being an example of excellence!

Very Satisfied Customer

Oct 7, 2013

Carol is simply the "best". She takes great care to meet her customer's needs. I would highly recommend Lauderdale BMW to anyone that wants a great deal whether you lease or buy!!!!

Guidatori

Oct 2, 2013

Let me begin my saying that I have not bought a car from Lauderdale BMW (yet). BUT if I do, it will be from Adam because he is just a great salesperson. He is nice, friendly and knowledgable. I have been to multiple BMW dealers and this is one of the only places I have been treated with respect. Thanks ADAM!

Investorgrl305

Aug 8, 2013

It's a great dealership! I have been buying cars here for many years. I've always had a pleasant experience here. The employees are great and go the extra mile to please you unlike Braman BMW. I highly recommend this dealership.

JeffOster

Jul 15, 2013

Michael Kolanoski Did a Great Job as did the finance guy and the the person who did my end of lease turn in. There is another dealer 10 min from my home which i passed on my 45 min journey to your dealership. It was definitely worth the trip.

Bimmerdon

May 30, 2013

Max Sandoval is the greatest. My husband and I have bought numerous BMW motorcars in the past and this by far was our best buying experience. Max is a true professional and he truly made our purchase pain free. Being a physician leaves me very little spare time, and Max made sure that entire transaction from start to end was done via email and telephone communication. The only time that I set foot in the dealership was when I took delivery of the vehicle. Taking delivery was also an extremely smooth process. Max made sure that all the necessary contracts were prepared ahead of time. Max truly provided us with a 'World Class' 5-star experience.

Kim F

May 15, 2013

Yes, it has. I really like the new design, the only flaw is that the engine sounds weird like an old machine. Yes, the sales person was very helpful as well as knowledgeable based on all the questions I had to ask.I would definitely buy another car from him and Lauderdale BMW.You guys are the best. The atmosphere was welcoming and all the staff members worked as a team. Kudos to you all!

JShagg

May 13, 2013

Who knew a car buying experience could actually be enjoyable... Lauderdale BMW and Michael Kolanoski made something that is usually akin to a dental cleaning a pleasurable experience. Michael respected my time and play the usual dealership games. He was knowledgable of both the product and inventory and truly delivered a luxury experience in line with what you would expect from BMW. I would ( and have already ) recommend both Michael and Lauderdale BMW to anyone looking to purchase a BMW. Great experience.. Thanks guys!

alee010

Mar 20, 2013

I've been considering getting a new F30 335i for a while. I've tried Braman, Vista, and South BMW.. none of the salesmen there were very friendly, barely even courteous. Next up I called Lauderdale BMW and they connected me to Max Sandoval. Easily one of the most knowledgeable BMW dealers and down-to-earth guy to work with. For once, I could actually talk to a guy who knew exactly what he was selling. I didn't give Max an easy time either, but he handled himself professionally and just kept a smile on. The entire staff up to the sales manager was very welcoming and truly made it a great experience. In the end, I got a great deal and I was VERY satisfied with my experience there. When it's time to purchase another, Lauderdale BMW will be the first place I go to.

MsCsportsfan

Mar 8, 2013

The level of professionalism demonstrated by Leo, my Salesman was exceptional and outstanding. The buying experience was very easy and he located the car that I had been researching for several months. I would highly recommend anyone looking to purchase a BMW to go to this dealership. When making a purchase of significant monetary value it is pleasant to find people like Leo willing to make the process easy and with as little stress as possible. I highly commend this dealership.

ErikS

Feb 19, 2013

From the first contact to our client adviser, Michael Kolanoski, to the delivery of the vehicle, we could not have asked for a better experience. I will be sending everyone I know that might be looking for a new car to Lauderdale BMW. The drive North is worth it!

djshotguy

Feb 12, 2013

Scott Weinbaum is the best! He has gone the extra mile when insurance companies were a problem. He referred me to a sales adviser who gave me a great deal on my new lease. He's easily accessible by phone or email. He always comes through in a pinch. For example, this morning the roadside service was running late and I arrived at Ft. Lauderdale BMW's maintenance at 8:00am and had to be at work for an important meeting and evaluation at 8:30am. He knew this and came out to me as soon as I pulled up with my car. He had a loaner ready for me and I was driving to work before 8:05am. He always has a loaner ready and takes appointments last minute. He's very flexible. If it weren't for Scott, I wouldn't be driving a BMW. I will continue to do business with Ft. Lauderdale BMW (both leasing new cars and service) as long as Scott is working there. He's the main reason I leased another BMW and will continue to lease or purchase a BMW!

Chrisssj

Nov 6, 2012

Mike was awesome. Best service ever. Bought my first one from Braman and the service was terrible. I would definitely recommend Lauderdale of Pembroke Pines. Ask for Mike!

kjstalnaker

Aug 25, 2012

I was involved in an accident 2 weeks ago. BMW wanted $1400.00 plus tax for the job. My car sat for two weeks and the communication was non-existent. I ended up getting my car towed out of there. I took my car on a Thursday to German Autos in Pompano Beach. I had my car repaired for $351.00 and got it back the next day by 6:00 pm. If anyone wants their car worked on and have great customer service please go to German Autos. Peter is the owner and all he works on are BMW's. I would never purchase a car from ft lauderdale BMW or get work done there. The experience was terrible. I hope this review helps.

dbparkum

Aug 4, 2012

This Dealer is honest, clean, easy to find. Staff is professional, friendly and knowledgable. I highly recommend Lauderdale BMW for both Sales and Service. They will treat you like family.

notstupid

Apr 5, 2012

This dealership is pure sleaze when it comes to new car sales. My salesman was a nice guy, would recommend him, but he is bound by their procedures. Total game playing and lack of direct dealing. It's all about ripping off the customer. To make it worse, they force you to sit with a finance guy who tries to upsell you on a host of ridiculous packages--environmental package where they wax your car for you for hundreds of dollars? Come on! This is BMW--it should be above this. Does anyone buy this stuff?? They must if they do it...there is a sucker born every day. But it's insulting that they even try. Treat the customer like they have a brain! I was shocked that a luxury car dealer did things this way.

Titos

Oct 11, 2011

A college at work recommend me this dealer and I am very glad I followed his advice. Excellent customer service. Non pushy style, just informative, they work with you and try to get you exactly what you are looking for. The car was not available in the stock and they configure it and order it exactly as I wanted. The car arrives from Germany when it was scheduled. On top of that we had a special gift for our car from Frank Fuzzer our sales representative from Switzerland that made everything work like clockwork!!!. Great buying experience. I would not hesitate to recommend this dealership and Frank to any friend.

martherr

Sep 22, 2011

I took my car in for service and the customer service I received was horrible! While the work done on the car was adequate, the means to an end was certainly no walk in the park. I had to argue with the service advisor telling him exactly what the issue was repeatedly. I will never take my car back to this place. If BMW reads this, I hope they put a close eye on this dealer. One of the worst I have ever dealt with!

ysleyda

Sep 8, 2011

The entire experience on my purchase/trade was the best ive received during a car purchase transaction. Honest, efficient, prompt. I already recommended client n family member to Mr.Frank Fuzer- He was very knowledgeable and extremely helpful through out the experiece of buying my BMW. Thank u BMW for having on staff someone like Mr. Fuzer.You earned a customer for life. :)

kossi

Sep 8, 2011

The only thing i have to say is i'm very happy of the work done to my car it came out the way i want my car.I say bIG thanks to my Service adviser Mrs Julie Muller

mordonez

Sep 6, 2011

Excellent service by Mr Michael Kolanoski (client Advisor) I recomend him 100% I will not hesitate to contact him again for mi next car.Fernando Mauricio Ordonez

jkorpics

Sep 2, 2011

Sam Guzman is the reason I will get my next BMW from Lauderdale BMW of Pembroke Pines. His attention to service is outstanding. What a pleasure to work with.

panda1

Aug 24, 2011

It is truly a pleasure to work with your service employee, Scott Weinbaum. He is friendly, polite, professional, knowledgable, accomodating and dedicated to customer satisfaction. He exhibited patience and expertise as he enabled me to install my bluetooth device for the second time and, in a previous visit, repair my AM radio.My last three cars have been in the Lexus family and this has been my first BMW. Due to service provided by people like Scott Weinbaum, I will surely stay with BMW for many years to come.

BarbraShaffer

Aug 12, 2011

Lauderdale BMW is the only service center I have been to for my 5 Series that I've owned for 7 years. Scott Weinbaum has been my service advisor since the beginning. Scott is the reason why I never have an issue bringing my car in to be serviced. He has always been professional and the service work that has ever been done to my car has made me leave with a GREAT experience!!! I am always greeted with a warm, friendly hello, and of course with a smile. I have recently recommended Scott to my coworkers who also own a BMW and they have also been very satisfied. Thank you Scott! I truly enjoy working with you and will always recommend you when the opportunity presents itself.

aseminario

Aug 4, 2011

Had a wonderful experience. Best BMW dealer in the area. Max was very professional, knowledgeable and made the whole experience hassle free. The service was thorough and on time. Truly a great experience. Thank you.

davegrip

Aug 2, 2011

When I arrived, the sales staff greeted me and took time to explain the differences between the models I was interested in. I was able to test drive very quickly and they did not pressure me into a decision.

abbek

Jul 30, 2011

I've had service on my BMWs from Lauderdale BMW for several years, and and Max Cabrerra has been my service rep. All I can say is He is WONDERFUL. I have had only the very best treatment and I'd recommend the dealership mainly because I have had such a positive experience with Max. Mt son has a leased Mercedes and there is no comparison with the service he gets or what is covered by the warranty. My service has been far superior. Thanks Max :)Abbe KannerFt. Lauderdale

pmyrick424

Jul 28, 2011

Rodney was very attentive to our needs. He was honest and forthright about the options that would be available to us. He was efficient as well, since we needed to get a car quickly. He didnt put us into a car we didn't want. He tried to give us the best value for the car we wanted. He definitely earned our business. He called us back when he said he would. He was always available and patient with us when answering all of the many questions we had. We would definitely recommend him to anyone because he is very professional.

melcremer73

Jul 26, 2011

The staff at Lauderdale BMW is excellent. Jake, our salesman is very professional, he came in on his day off to deliver our car. The car buying experience was not stressful at all. We will be returning to purchase our next vehicle.

surfergreen1

Jul 20, 2011

All of my needs were met with a smile. I have not experienced the level of courtesy and respect that I was given at Lauderdale BMW, especially from Dave Williams, anywhere else. I was given the loaner vehicle of my choice (I'd gotten a brand new, top of the line Z4 convertible while my 535i was serviced) and was pleased to have my car returned to me freshly washed. Even the seat and radio were as I had left them. I don't often trust a dealer to handle my vehicle overnight but I will happily make the exception with Lauderdale BMW. A truly exceptional service dept!

vickid1220

Jul 20, 2011

I have worked with Dave Rhoden for the past year on repairs for my BMW and he has always been honest and very helpful and caring. He calls and advises you on the car right away and tells you what needs to be done. Also he provides transporation for me back and forth to work or home. My car also is clean when I pick it up. I would highly recommend Dave Rhoden for all of your BMW service needs.Thank you,Vicki

mayra cardenas

Jul 20, 2011

I have never had a bad experience with service, service issues or body work with any of the BMW's we've leased or bought since having Max as my advisor. This guy is gold!

meltap

Jul 16, 2011

Frank Giacca was the nicest, caring, respectful sales person I have ever worked with. I would recommend every person I know to him. Being a single women looking for a car had been a real challange for me until I was referred to Frank thru another person. He is honest and a straight shooter who made sure to meet my needs 100%. My name is Melissa Tapper and my email is meltapatyahoo.com

rdasilva

Jul 15, 2011

Excellent service received by the uber qualified Carol Yasso. The entire process was flawless! I walked out of the dealer happy and, most importantly, with a car I desired. I am a fan!

ckitt7

Jul 14, 2011

I have found my experience with Lauderdale BMW to be exceptional mainly due to my Service Advisor, Dave Williams, who has taken care of my two BMW autos since I have owned them. The main reason I trust my vehicles with this dealership is that Dave Williams makes sure that all of my needs and expectations are met and always consistently provides superior service work on my cars. I have never had any problems with this dealership, which I am confident is attributable to Dave William;'s concern with meetinig my expectation of superior service and excellent customer satisfaction. I have found the dealership to be very friendly as well as price competitive in order to win the favor of my business. In summary I would recommend this dealership and Dave Williams to anyone considering buying a BMW as well as having their BMW serviced at this location.Sincerely,Chris Kittleson

emkane61

Jul 11, 2011

Been afraid to go car shopping not anymore! Very great Experience and fun also! Will tell Family and friends about the great service at lauderdale BMW.

mysonhimer

Jul 9, 2011

This is our third vehicle purchased at this dealership and each time has been a very pleasant, easy experience. Everyone treated us with respect and courtesy.

santiagoal

Jul 9, 2011

DANNY CROWLEY took care of me there, was really great, respectful, knowledgeable, patient, kind...I think I would run out of adjectives if I had to describe him. I told him straight up what I was looking for and how much I was willing to spend, and he helped me find the best car for me, which I am in love with. He is probably by far the best sales man there, he is funny too!! I definitely recommend him. BMW is the ultimate driving machine and DANNY CROWLEY is the ULTIMATE Client advisor! Lauderdale BMW and Danny, you guys ROCK!!!

gc5783

Jul 8, 2011

My entire experience with Lauderdale BMW was excellent thanks to Internet Sales Coordiantor Max Sandoval. I leased a new 2011 BMW 328i and handled all dealings through Max via the internet. When I picked up the car, Max had all paperwork and car ready to go. The overall transaction was smooth and very positive. I highly recommend Max Sandoval and Lauderdale BMW.

Jacquelinezweifel

Jul 8, 2011

Great people and great service! Your service is fast and I love the fact you have a shuttle service also.Thanks Peter for all your help.

umert

Jul 7, 2011

I really love this dealership. I ususally come for parts and things like that and my experiance is great 10 out of 10. Im very happy with them and i will always recommend this BMW dealership over any other. The employees are as helpful as possible and even go out of there way to help. Thanks alot Lauderdale of Bmw

Knudsenke

Jul 6, 2011

Everyone at this dealership was great. Extremely patient, friendly, and nice staff. I would definetely go back to this particular dealership to buy another car. Thanks everyone!

MarkEverett

Jul 6, 2011

Very professional and knowledgeable. Love my new car! They helped me get the car I wanted, at an affordable price for me. I will refer all my friends to them.

lui5

Jul 6, 2011

This is my first BMW, and hopefully not my last. I was very fortunate to have worked with Ralph Girnun who was extremely kind, helpful, patient, understanding, and flexible. I will note that your website could be updated to include a better breakdown of what inventory is available with more details, other than that everything else is top notch!Best,Luis

Bigchad

Jul 4, 2011

Just moving down to FLL and stopped by to browse, literally. The no pressure, courteous approach from Kyrone was the gamechanger. Kyrone was professional and affable on all accounts. Made it easier than getting a loaf of bread. I love my 650i and Kyrone truly exemplifies the level of service I was expecting from the dealership. It is without question he will be recommended to colleagues in the market for BMWs.

TanyacCristina

Jul 3, 2011

I visited this dealership about 3 weeks ago when I was looking for a car (my lease with Audi was ending). I ended up signing a lease on a BWM 328i the same day I test drove it. Jake was very friendly and helpful as was his manager. The process was smooth and quick and they took time to explain the various functions and features of the car before I drove it off the lot. Jake was great about following up over the course of the next few days to make sure that everything was going well and that I was happy with my new car. I feel like I got a got deal and am very excited about my new Beemer :) I'm also confident that I'll get good treatment and attention from BMW over the course of my lease. Def recommend this dealership who are looking for a car!

cbik

Jul 1, 2011

I came to the dealership after speaking with Frank Doran on the telephone. I did not intend to purchase a vehicle that evening, but only get a value on my car and pricing on another car. By the end of the evening I traded in my car for another BMW. Frank Doran was polite, professional and personable. He treated me as if I was purchasing a brand new, much more expensive vehicle. He took the time to show me the all the features of the vehicle, something which I am not used to, even when I purchased new vehicles from other dealerships. If it had not been for Frank, I probably would not have made the deal. He was not pushy and understood that this was a "big deal" for me. This is the type of sales rep. all car dealerships should strive to employ. My experience with Frank and the rest of the staff, to include the manager and the finance rep. was outstanding. I will be back when I am ready to make another purchase.

fitzmcb

Jun 30, 2011

Frank Duran was my sales rep and he was great. My complaints have nothing to do with Frank. This is the 3rd 750li that I have bought from Lauderdale Imports. The day after I bought the car the check light came on for "low wiper fluid', then the day after that the "low oil" indicator light said it was low and to go to your nearest service center. This had nothing to do with Frank , but with the service department who does the "pre-certification". I was very unhappy that I had to drive back down on a Saturday to the service center and get this taken care of. I realize I bought a used car, but it does sell me on the fact that it is "certified" and they check it out top to bottom. Obviously, fluids should be the 1st thing that gets checked. Then the next week the shade on the back right passengers door broke, the leather pulled away from the door panal and caught the shade and broke it. Now I have to take it in and get that fixed. I also was surprised that I did not get reimbursed on the warranties that I bought with the car I traded in. ( there is still 2 yrs left on those warranties). The finance department told me to bring in my original paperwork to prove I had it and he will get me a refund. I thought that was odd that I had to go to all that trouble when he pulled it up on the computer and saw that I purchased both the "tire warranty" and the "the gap insurance" right there on the computer screen. Why if it shows in the computer would I have to "prove" I had it? Another trip down to the dealership. I guess my frustration is not just from this purchase, but from the car I traded in as well. We never got that car straighten out. You could look up the records and see how many times I had that car in for service. When I traded it in it still wasn't fixed, but service couldn't find anything wrong with it.( trust me there were things wrong with it", I beleive it was electrical, but everytime I brought it in they said they fixed it.) That is too long of a story to get into. Bottom line, I love BMW's, my family thinks I am crazy to continuie to buy them when I have so much trouble with them. I am hoping I will not have to continue to deal with these service issues in the future. I usually buy a car every 2-3 years, and am hoping I do not have to visit the sevice center too often. I beleive Frank gave me a good deal, and was friendly and curtious. I would give him 5's.

jaffa711

Jun 29, 2011

This was my first car purchase at Lauderdale BMW and I can say, (as I have done business with multiple BMW dealorships in the past), that the experience with my sales advisor, Mr. Raymond, was impeccable. I will be the first to admit that I have an "OCD-ish" personality and therefore have high expectations of what a car puchase/service experciance should be, especially from a "luxury" car dealership. These expectations were met as my sales advisor took a great deal of time personally to discuss options, financing, and took time to get to know me personally...an experience that I have yet to encounter in other BMW dealerships who tend to hassle about pricing/treat customers as "one of the herd." What impressed me the most is that my advisor made himself available by phone on his time off to answer questions and give me feedback throughout the purchase process. I highly recommend this dealership if you're the type of car buyer who seeks to build a relationship with a dealer to make multiple car purchases over time.

niatre2

Jun 29, 2011

My experience with Lauderdale BMW has been top notch.I'm on my third vehicle.When I got my first vehicle in 2005,I was told that I wouldn't want to drive any other car after driving a BMW.He was right!I'm so happy with my car.Floyd's service through out the years has been impeccable.He's professional,polite,patient and very knowledgeable.He goes above and beyond to satisfy his customers. We need more salesmen like him.Thank you Lauderdale BMW and Floyd Glinton for making my experience pleasurable. LBC

CBH75

Jun 28, 2011

I am really happy for choosing this dealer to get my new BMW. This is the 4th time I get a car in Fort Lauderdale BMW since 2007 and the experience every time is better. I want to express my thankfullness to Leo Cifuentes for all his help during these last 4 years that I have owned a BMW vehicle. He is a great person, very profesional, knowledgeable, reliable, friendly and respectful. He makes the buying experience really enjoyable and easy. He usually has everything ready and I don't have to waste a lot of time. I'm completely sure about the deals he gets for us and I know I won't get them anywhere else. I've never been to another service center other than Lauderdale BMW and I never will as long as Leo is still there. I have had the opportunity to compare with other dealers close to my residence area and there is a big difference, that's why I don't hesitate to drive some miles away to get my car in this dealer. My wife is extremely glad with his profesionalism and respect too. Everytime we are there we felt like family. This space is really short to express how satisfied we are with BMW Fort Lauderdale and in particular with Leo. I strongly recommend him and this dealer for a BMW vehicle purchase or lease.Thanks

wagnermia

Jun 28, 2011

My husband and I have purchased or leased 5 BMW's over the past 7 years from Lauderdale BMW due to the extraordinary attention provided to us by Leo Cifuentes. He is always 'on' when we show up ready to buy but, more importantly, is extremely patient when searching in advance for the next vehicle. His attention to detail, combined with an innate ability to decipher what I 'think' I am looking for, has put me in the perfect car every time. In addition to Leo, the entire Lauderdale Team works as a cohesive unit - from the PERSON who answers the phone (no voice option loop) to all types of maintenance - to ensure every experience is of the highest quality for all customers. 100% recommended!Melissa Wagner

dmunteanu

Jun 28, 2011

I've been visiting the BMW Fort Lauderdale Dealership in the beginning of May 2011 with the purpose of buying a car for myself. It was my first time searching a BMW. As soon as I entered the dealership I was acknowledged and welcomed very warm and friendly by Mr. William Raymond, the sales represantative of the company. Working in the sales business too, I know how important it is to acknowledge the guest presence. I expressed Bill my modest knowledge about cars and that's why I was there, to receive his assistance and knowledge in purchasing a car that would meet my needs and budget. I would like to mention that this gentleman is the most professional and helpful sales person I've meet so far. His honesty, sincerity, experience and customer service skills combined, makes every potential buyer to be a buyer. He was very attentive with my needs, always establish an eye contact, showed me all the products that he had available, never tried to be pushy and let me to choose what I liked. Because on my first visit I could not find what I was looking for, Bill requested some of my personal information and he said he will do his best to find me the car that I want.And he really did. We kept in touch with multiple phone calls and e-mails per week for over 1 month, till finally Bill helped me to find what I was looking for: the best car at the price that want it to pay. With his attitude I could see that this gentleman he really wants to sell his products and he indeed cares about his customers. His follow up after my purchase was another touch that impressed me about this dealership and made me to recommend it to several friends already. I suggest Mr. William Raymond to everybody, and especially for non connoisseurs who are looking for trust, quality and professionalism.Thank you again Bill and BMW Fort Lauderdale for offering such a high quality customer satisfaction!

R.C.

Jun 28, 2011

I gave this rating because we tried to get into a new car but was unsble until we contacted Carol and surprisingly after so many let downs from others, we were able to get into the car we wanted at the payments we neede to be. Since then, the follow up calls have been great, and helpfull.My wife is very happy, which means Ill be happy!!

pcordell

Jun 27, 2011

Frank Doran in used car sales did an OUTSTANDING job! He was extremely courteous and professional, and his focus on customer service and follow up is awesome. He helped me source a car at Lauderdale BMW while I was traveling out of the country, and his focus on meeting my needs was great! (And his supervisor in used car sales provided great support as well). Frank and the team at Ft Lauderdale BMW made the often-dreaded car buying experience very pleasant and professional. Frank and the team's attention to service - before, during, and after my purchase - have been second to none. My first purchase at Lauderdale BMW, but definitely not my last.PhilFt Lauderdale

bdoan

Jun 27, 2011

Mike Batteie is very efficient, polite and well mannered. he was patient with us and answeres all or questions. We did not feel pressure. We would highly recommend him.

pnlinton

Jun 26, 2011

Dan was awesome did a great job getting me into my second 335 in the awkward situation i was in. Highly recommend and he'll be selling me that M3 in a couple years. Can't go wrong with this dealership .

mariahz

Jun 25, 2011

I am extremely glad that I choose this dealer to lease my BMW. My experience was and still being great. Scott McTaggart was a terrific client advisor. He really took good care of every detail during the whole process. He made all the process so easy and enjoyable that I will never doubt to recommend him and Lauderdale dealer to anyone who will need to buy or lease a car. If I have to choose again a car dealer I will not think twice and it will be Lauderdale BMW!! Great service, friendly staff, great cars, great prices.in a few words it was a wonderful experience!!! Scott many thanks for everything!!!

anadgz

Jun 23, 2011

i am very happy the way i get treated in t.his dealership carol is very nice this is the third car i purchase threw her.

terrydu

Jun 23, 2011

This is my fourth lease through Carrol Yasso, and she's been great every time. I felt like she was on my side the whole time, speaking with Finance on my behalf without prompting from me.

Mermaidfl

Jun 21, 2011

The salesman work hard at pleasing my every need in my car purchase.his BMW knowledge was remarkable and I really appreciated the respect he gave me as a person. He's very professional,helpful,friendly,and all around a joy a not only a sale man but a person. I purchase a 2011 750li and I love it.... Corey Eubanks thank you

stevenA

Jun 21, 2011

Ft Lauderdale BMW provides great service. In particular I wanted to express my thankfulness and appreciation for all of Kevin's help and service these last 7 years that I have owned a BMW vehicle. He has been by far the most attentive customer service person I have ever dealt with throughout all my 3 BMW vehicles. He is a real pleasure to work with and I can certainly recommend Ft Lauderdale BMW and Kevin Aniunas in particular to any prospective BMW car owners.

dee110

Jun 21, 2011

I have owned my BMW for 7 years now and have never been to another service center other than Lauderdale BMW. And I never will as long as Dave Williams is still there! Dave has been my service advisor (and friend now) for the entire 7 years. I have recommended Dave without hesitation to several friends and all have been very satisfied. It is never a stressful or time consuming experience with Dave. He is a credit to his profession and a consummate professional. There is always a smile, warm greeting and a stress free environment waiting for me. I never worry about taking my car in for service as long as Dave is there. I highly recommend Dave Williams!

bruceleff

Jun 21, 2011

Have now purchased 6 new cars from this dealer and they along with the Service dept has been excellent in every way. Highly recommend. Can't say enought good about the service, and willingness to deal.

scottpeabody856

Jun 20, 2011

Kevin is great to work with. The best service writer i have had by far! Why is the dealer this good? Kevin provides me a loaner car everytime i need one, is willing to assist as much as possible getting the repair correct and always works to find the best possible solution to the problem!

faith3

Jun 20, 2011

My husband and I just recently purchased a used vehicle from Lauderdale BMW and it was the most enjoyable time buying a car that we have ever experienced. Our sales associate Danny Crowley was out of this world. He was knowledgable about the vehicle and all its features and was eager to give us a test drive. After that my husband had a few more questions that were answered in detail by Mark Davis. We felt we were getting a really quality used vehicle. Both Danny and Mark made the whole experience easy and enjoyable. We felt like family and that we would be taken care of. I can't express how truly satisfied we were with Lauderdale BMW. I would highly recommend them.A very satisfied customerFaith Edwards

gcomp

Jun 18, 2011

Very professional & friendly. Highly recommended for anyone in So Fla looking for a BMW.Mike Beattie is in charge of internet sales, that's the best way to find a new vehicle: you find the car you want online, you can set up your financing online, then contact him online, set up an appointment, and either custom order your Beemer or drive away in one that day. That's what I did. Quick & painless.

anne buhrdorf

Jun 17, 2011

Max was great to work with...very fair and friendly. He spent over an hour showing and teaching me about every detail of the car. Visit him if you are looking for a new BMW. Thank you, Max!

dclarke

Jun 17, 2011

3rd car I bought from Gabe. He is the best car guy I have ever met and it is an absolute pleasure buying from him. I have 2 M5s on deposit, and know he will make it a simple enjoyable process.

martherr

Jun 17, 2011

I was very pleased with my experience at Lauderdale BMW. Because of the service and customer care I receive, I purchased my second BMW from Lauderdale BMW in Ft. Lauderdale. It's nice to finally deal with a fair and honest dealership.

brettrenslow

Jun 17, 2011

I've worked with Maximo Cabrera for a couple of years now. He has exceeded my service expectations in every way, shape, and form. Extremely friendly, knowledgeable, reliable, and professional. I truly feel well taken care of, every time I go to the dealership.

Ylinouss

Jun 17, 2011

Max has been mine and my family's service advisor for nearly 12 years. His commitment to customer satisfaction is without a doubt the most unwavering quality about him. My family and I have bought 11 BMWs since we moved down south; I can honestly say that 10 of those cars were purchased as a direct result of Max's service. We always had other choices such as Audi and Porsche but we would always stay with BMW because Max was always the deciding factor. I always strongly recommend BMW and your service center to others.

mythical2001

Jun 17, 2011

I can only describe my experience with BMW and Max Cabrera as top notch! It's like staying at a Five Star Hotel like the Four Seasons. As soon as you walk in, everyone treats you professionally and expeditiously. Max's primary concern is to get you the best service possible and without using up too much of your time. Max is professional, knowledgeable, courteous and friendly. I bought my BMW 328i back in 2009 and have had no trouble with it whatsoever. I am very thankful and grateful to have Max and BMW on my side always there to take care of all my service needs.

vehicle2011

Jun 17, 2011

I have been serviced for the past 6 years by Marc Holtsberg for all service and repair to my vehicle. I have had a great experience. Marc has a greeting a joyful personality that makes you very comfortable to deal with. He inspires me trust and confidence while handling any type of service to my car. He keeps me inform of the status of the repair and/ service and is always very knowledgeable when answering any question and concern I may have. He keeps his word in any promissory expected work time, and in the event of delay, he communicates you with enough time, he also makes sure to accommodate proper transportation for that time. In one phrase: You are in good hands!!!In occasions I have dealt with Max Cabrera as well, and his customer service skills are without a doubt high as well. Based on my personal experience, this Service Center and my Advisor had been the best experience so far in the automotive industry since I live in America.

martin

Jun 17, 2011

I have been a customer at Lauderdale BMW since 1996 (15 yrs). I have always received great customer service from Max Cabrera. In the last 15 years their knowledge and expertise has been put to the test and got from them objective and accurate solutions. No guessing work at this BMW service delaership.

Chemsa

Jun 16, 2011

I had an amazing experience at this dealership. I came here intending to trade in my car to get a newer car. I received assisting from a salesman named Leo Cifuentes. Leo was very helpful with assisting me with a new purchase. He was very well knowledge about all the different models and styles that I asked about. Furthermore, he was able to give me an excellent price which was totally under my budget for a new car. Leo definitely deserve an award for his expertise. He was excellent with handling everything and getting me into a new car. Also, the staff was very friendly, helpful, and professional. I would definitely come back to this dealership and would like to work with Leo for another purchase again!

hrlynetrider

Jun 16, 2011

Scott is one of the most friendly and efficent service advisors we have ever dealt with. We lease 3-4 bmw vehicles and he has always gone out of his way to do more than enought to satisfy his customers... My wife and daughter love going to see him for service. When my father passed away Scott made a surprise visit after hours to my mothers house to ask us if there was anything he could do. Please tell me of anyone else in this business that has that kind of compassion and personal attachments to his customers... I highly recommend him for a promotion.Eric

alederman

Jun 15, 2011

Great Staff , good buying experience Friendly experience in the dealearship, from buying to the financial side, to the delivery of the car Will recomend the sales person and the dealership is my 4 car in this place

Kathleen Leavitt

Jun 14, 2011

It was a pleasure to deal with Lauderdale BMW and everyone there. It was pleasant, friendly, professional and I would highly recommend them.Their attention to detail, explanations, and overall sales and service are above all.

sgm812

May 31, 2011

Two of thier employees really deserve great praise. Starting first in the service department, I have been using David Williams as my Service Advisor for more than 10 years. Dave is one of the reasons that I continue to go back to the dealership. I am confident to know that when I drive a Lauderdale BMW car, I will receive exemplory service from his department. Dave is kind, considerate, helpful and will often bend over backwards to make sure that the customer is happy. I never hear "no" from him.....he is always willing to go the extra mile for me, his costomer, and that is worth it's weight in gold! I usually drop my car off for service before 7:30 in the morning and pick it up after work...sometimes between 5:30 and 6 pm...and when i get htere to pick up my car, Dave is still there full of energy, smiling and greeting me with enthusiasm (and I know that the man has to be exhausted!) He is just a fine example of what service advisors should represent and, again, he is one of the reasons that I insist on leasing my cars from the dealership. In the sales department, I will now only work with Michael Kolanoski. I have completed 2 or 3 transactions with him and he too is a perfect representative for the organization and i look forward to working with him whenever we are in the market for a new car. I have sent several friends and family members to him and, like me, they were very pleased witt the results of thier transaction. Let's face it, car shopping is one of those actitivies that is often not a pleasant experience. However, with Michael, he is low key, listens to what we have to say, understands the financial impact of a new car purchase and makes the entire process painless. He too goes the extra mile to make sure that his customers (me) are satsified with the experience and, like Dave above, is another reason why I continue to come back to Lauderdale BMW for my new car needs. He's a real credit to the organization!

debonesalad1

Aug 24, 2010

Mr. Ruiz made our experience enjoyable and easy. This is my third BMW purchase/lease and definitely the most memorable. He still, after five months, checks in and is available if I have any questions about the car. The relationship we have with Ben Ruiz will keep us going back to Ft. Lauderdale BMW.

bmwcarfan89

Dec 1, 2005

The treatment was absolutely the worst. I was price shopping and #1 they didn't give me a good price, #2 they had absolutely no product knowledge. I live in Lauderdale but you won't catch me dead in that dealership. Horrible. The W-0-R-S-T! WORK ON YOUR C.S.I. BOYS, WE DEMAND THE BEST HERE IN SOUTH FLORIDA, WE ARE THE ONES WITH THE MONEY.