Used Cars for Sale at Lexus of Atlantic City in Egg Harbor Township, NJ

altlandhouse

Jul 23, 2016

Helen was awesome!!!! She made the experience quick and easy. Helen took the time to show me all the new features on my Rx 350.

JMark

Jul 12, 2016

The entire team at Lexus of Atlantic City were extremely courteous and professional. Within three hours of arriving at the dealership, we test drove the car, negotiated a fair trade, finalized the transaction and left with the car. They were truly a pleasure to do business with and I would not hesitate to recommend them to all of our friends, family and business associates.

Linda N.

Jul 3, 2016

I highly recommend Ron Castorina at Lexus in Alantic City, he made my car buying experience the best I've ever had!I have bought many cars in my lifetime and I have to admit I dread the thoughts of trading in a vehicle and buying a new one for the reasons that it turns out to be a all day affair and I'm forced to deal with pushy salespeople!My experience 2 days ago was not anything like that to my surprise! Ron is a very pleasant and knowledgable sales man, he never once tried to push me into something that I was not interested in and really worked with me to meet my needs and he got me in my new car in record time! I encourage anyone reading this and in the market for a car you see him! The girls at the front desk we also very sweet and helpful, thank you Chelsea and Jenn. I will be using Atlantic City Lexus and Ron for all future purchases I intend to make!!!

Briangh

Jun 28, 2016

Jordan provided excellent service and I would certainly recommend him if you are in the market for a Lexus.

mrrubba

Jun 10, 2016

We put Chuck through the ringer trying to get us the car and price we wanted, and he did.Thanks to Chuck and the management.

Chrissy Brown

Apr 24, 2016

Mitch Shapiro and Ed Sunday were both a pleasure to work with and made my car buying experience smooth and easy! I love my new car and am very happy! When my husband is ready for his next car we will definitely be back at Lexus of Atlantic City!

candlelite80

Apr 24, 2016

Mitch Shapiro and Ed Sunday were both a pleasure to work with and made my car buying experience smooth and easy! I love my new car and am very happy! When my husband is ready for his next car we will definitely be back at Lexus of Atlantic City!

Joseph Wolfson

Apr 7, 2016

Absolutely fantastic! Bob Prato was great! I wouldn't go anywhere else to purchase a car.

joe

Mar 28, 2016

We have been working with Helen at Lexus of Atlantic City for 10 years. She is always pleasant, warm, helpful, enthusiastic and knows what we like. We are always welcomed and treated with a friendly environment from all personnel.

Sandy

Mar 27, 2016

We have dealt with Lexus of Atlantic city for ten years. Helen has been our salesperson each time and has been superb. The entire staff has always been accommodating,attentive, friendly making you feel like you are visiting long time friends. Highly recommend this dealership and Helen!!

IMFBear

Mar 24, 2016

All the sale people especially Kristina Shortell and Ed Sunday were a delight to deal with. This was definitely an atypical car buying experience. The when a question was asked it was answered truthfully and there were no surprises at the end. All in all it was stress free and

etroiano

Mar 14, 2016

Last week I leased a 2016 Lexus ES 350 and I couldn't be any happier. From The moment we walked in the door it was a pleasant experience. Helen was our sales person and as always she was amazing to work with. she isn't pushy but goes above and beyond to make sure you get into the car you want. I without a doubt would recommend anyone looking to buy a Lexus to head to Lexus of Atlantic City and ask for Helen, you won't be let down.

Asha Patel

Mar 2, 2016

We compare the price with couple car dealers and no one came close with the price offered by Jordan Pica. ( Lexus RX 350 - 2016). He is the best sales man I have ever seen. Very polite, friendly and courteous. We love the service offered by Lexus of Atlantic City. We sure will recommend all our friends and family to visit personally anytime if they are looking for a good vehicle. -- Asha Patel.

libertyinn12

Mar 2, 2016

We compare the price with couple car dealers and no one came close with the price offered by Jordan Pica. ( Lexus RX 350 - 2016). He is the best sales man I have ever seen. Very polite, friendly and courteous. We love the service offered by Lexus of Atlantic City. We sure will recommend all our friends and family to visit personally anytime if they are looking for a good vehicle. -- Asha Patel.

SUVlover

Mar 2, 2016

We always return to this dealership and continue to refer friends, family and clients to Chuck The pricing is very fair. Everyone is friendly and courteous. Chuck is very knowledgeable of the products to help us during our decision process. At delivery he spends ample time tutoring us about the great features on our vehicle before sending us on our way so we feel comfortable driving our new Lexus home.

Carole609

Feb 23, 2016

Looking forward to a future relationship with Lexus of Atlantic City. Love the car Helen was very helpful with showing the new features. Thanks again.

tflynn78

Feb 15, 2016

These guy are honest! I could not ask for a better experience. They treat my wife and I with respect and we are happy with our purchase!

Steveclock

Jan 20, 2016

This is the third car that I bought from Chuck. he is a gentleman to deal with,he will go the extra mile to help you with your car.

FrankD22

Jan 19, 2016

Checked out Certified Pre-Owned Lexus' online at cars.com, made an inquiry and received a prompt response. Had the opportunity to visit the dealership while on other business in A.C. and drove the car. Returned after the weekend and made the purchase. Everything went smooth. Helen Bitzenberger and Joe Callahan were extremely helpful and made it a great expereience

Sonya Mocarski

Jan 14, 2016

Overall a very satisfying experience with no problems. Customer service was excellent! This is my 2nd time back to this dealership for a leased vehicle. They are about 40 miles from me and other Lexus dealerships are closer. But this dealership has been very good to work with for purchase and maintenance.

flowerD

Jan 8, 2016

I had the best car buying experience with my salesperson Helen. She is knowledgeable, professional and kind. She is a pleasure to work with and took the time to explain all the features of my new car and link up my phone. My husband and I did a lot of shopping before finding the best price at Lexus Of Atlantic City. The entire staff made buying a car pleasurable. Thank You!!!

asherrick

Dec 30, 2015

We started with Joe, the used car manager, and then continued to work with Beatrice, our sales associate. Both were very helpful and low pressure. Even after the sale was complete and it was close to closing time, Beatrice took the time to sit in the car with us and set up our phones and contacts and go over different features of the car. Most importantly, she took the time to clear our contacts, addresses, etc from the car we traded. She was knowledgeable and helpful and we would recommend her and work with her again.

Midge, an Ocean City Realtor

Dec 23, 2015

This is my third lease from Lexus of Atlantic City and Helen has been my sales person. I am completely satisfied with her service and the service of the dealership. From Tony and Joe the financial guys to the service department, I will be a long time user of Lexus of Atlantic City.

antiquecats

Dec 5, 2015

We were extremely pleased with our sales consultant, Helen, who was very professional throughout the entire processing of leasing our new 2015 Lexus 350. We also found the rest of the staff at Lexus of Atlantic City to be very customer friendly and competent in helping us complete the leasing process in an efficient manner. Kudos! all around!

Raymondm

Nov 26, 2015

My wife and I stopped at Lexus of AC to look at a new Lexus. Our sales person was Helen Bitzberger. The purchase experience was very comfortable with no high pressure you normally get in many dealerships. We were introduced to the manager and sales manager and struck a deal! Helen had the SUV ready the next day for us to pick up. The GX460 is an amazing vehicle, the comfort and the technology is off the charts! I traded a Mercedes Benz on this and feel the GX460 if far superior. Helen reviewed the new vehicle with my wife and myself, she was wonderful! Lexus of Atlantic City on Fire Road is the place to go when you wish to make a new car purchase.Raymond Mensh

wired4him

Nov 20, 2015

Went down to buy used jaguar xkr. Beatrice was pleasant but not up on jags. Car had issues that a normal dealer would have corrected or just wholesaled car out. Customer service is non existent after sale as I still do not have even a current temporary plate to drive legally (been a month). They don't call and update--its 'oh well sorry to hear that'. I call but get runaround. This Lexus dealer takes your money and runs......so sad.

RACHEL

Oct 11, 2015

Like many other consumers out there, I usually spend countless hours researching before I even think about stepping foot on a car lot. My mind is always full of hundreds of questions and fears. Like will I over pay? Will the dealer talk me into a car I cannot afford or even into a lemon? What car do I even want? Once my first phase of researching is completed and I know what model and make I want then its off trying to find the right dealer. Now my car that I currently have was bought from a Kia dealer I will not name, but it honestly gave me anxiety for any other dealer. They were always rude and very careless whether I was there for a problem or just for routine maintenance. I would make oil change appointments weeks in advanced just to wait over an hour each time. So long story short I have had bad experiences with dealers. During my search I came across a new listing for a Lexus IS 250 at Lexus of Atlantic City. Soon after I sent over my information I was contacted by Mitch Shapiro. That was a Saturday and I bought the car that Monday. That is exactly how easy the buying process was. I was cheerfully welcomed from every single person that was there. I just felt comfortable. When it came to talking about numbers, Mitch did everything he could to get my payments exactly where I wanted them to be. He as awesome to say the least. Very friendly and just down to earth! I definitely will be buying my next car from Lexus of Atlantic city, and I have been telling everyone I work with and all of my family of this awesome experience.

rachelhitchner

Oct 11, 2015

Like many other consumers out there, I usually spend countless hours researching before I even think about stepping foot on a car lot. My mind is always full of hundreds of questions and fears. Like will I over pay? Will the dealer talk me into a car I cannot afford or even into a lemon? What car do I even want? Once my first phase of researching is completed and I know what model and make I want then its off trying to find the right dealer. Now my car that I currently have was bought from a Kia dealer I will not name, but it honestly gave me anxiety for any other dealer. They were always rude and very careless whether I was there for a problem or just for routine maintenance. I would make oil change appointments weeks in advanced just to wait over an hour each time. So long story short I have had bad experiences with dealers. During my search I came across a new listing for a Lexus IS 250 at Lexus of Atlantic City. Soon after I sent over my information I was contacted by Mitch Shapiro. That was a Saturday and I bought the car that Monday. That is exactly how easy the buying process was. I was cheerfully welcomed from every single person that was there. I just felt comfortable. When it came to talking about numbers, Mitch did everything he could to get my payments exactly where I wanted them to be. He as awesome to say the least. Very friendly and just down to earth! I definitely will be buying my next car from Lexus of Atlantic city, and I have being telling everyone I work with and all of my family of this awesome experience.

Kathy1655

Oct 6, 2015

Just leased a beautiful new Lexus IS 300. Our salesman, Jordan was knowledgeable and professional. I hope to have a long relationship with this Dealership.

Hugh

Sep 9, 2015

I am a first time Lexus customer who has leased cars from a different manufacturer for many years. My current lease was due in another month so I was just shopping around. Met Helen Bitzberger at Lexus of AC in the showroom and she explained the different models available. I test drove two of the cars and settled on a ES350. Back at the office we negotiated a deal which she was able to get approval very quickly with no haggling. I signed the contract for the car and now ended up with two cars and only one driver. Helen drove my car to the other dealership to return it and I followed her with the Lexus. I am very happy with my new car and Helen did a great job.Hugh Evans

gilfink

Sep 3, 2015

My experience with your dealership was non stressful and your salesman Lew was very helpful in picking out my car and answering all my questions. The entire transactions went smoothlyand I left with a smile and my new Lexus E350. Thank You.

clockman230

Sep 1, 2015

A ride from Bayville proved to be everything Ed Sunday had told me on the phone. I met with several other representatives of the firm and among the manager, Mitch Shapiro, my wife and me , we bought an ES 350. The car was prept and we were on our way in the time that we had expected. Mitch explained the features of the car and explained every question we had.

T&C_From_Brigantine

Aug 25, 2015

Our experience started with Ron Castorina, a solid straight talking man who sealed the deal even before we made our final decision. Thanks to the salesman, Ron, we had trust in the dealership from the start. We were given the facts of a lease, which was our only interest, and weren't barraged with conflicting information, which had been our experience at other luxury auto dealers that very week. One small glitch at the end, which could have stopped the deal in its tracks, but did not involve our salesman. We chalked the issue up to a miscommunication between sales and finance. Overall we are more than satisfied with how we were approached by the salesman, greeted by the sales and business manager and other folks in the showroom. If the service department matches the sales department we anticipate being customers for years to come.

WJ Proctor

Aug 3, 2015

My first Lexus was a 2002 RX300. After 13 years owning this vehicle I thought it was time to look at the 2015 RX350 and headed to Lexus of Atlantic City. As I started to look around I was approached by sales person Beatrice Gadal. In explaining the ins and outs of the RX350 I found her to be very knowledgeable as she answered every question I had without hesitating and continued on through the test ride as well. With her knowledge of the Lexus brand, her friendly and very helpful sales approach, made purchasing my RX350 buying experience the best ever!! "THANK YOU " Ms. Gadal....I LOVE MY NEW LEXUS!!!!!!

Roberta Weaver-Antis

Jul 29, 2015

I have been dealing with Lexus of Atlantic City for the past 6+ years. It has been a wonderful experience with kind helpful people and wonderful service. I had to go through replacing my Lexus after Sandy took a car I had owned for less than a year. They were so helpful and sympathetic and quickly replaced my car . Recently I had occasion to renew my lease on a new Lexus. My sales person Helen Bitzburger whom I met only that day was like visiting with an old friend it was a very delightful experience and of course when this lease runs out, I will go back for my next car. You can't go wrong with Lexus of Atlantic City.

melissa garcia

Jul 25, 2015

after leasing an acura for 8 years i decided to go with the lexus! I have to say that it was the best experience i ever had in buying a car. Mitch Shapiro was one of the most knowledgeable and friendliest sales man i have ever worked with, made buying a car a great experience. Ed Sunday was also outstanding in the service he provided and the knowledge he had in the car, made us feel comfortable and not pressured at all like most car dealers do. The service that i had received from these two guys made buying a car a pleasure!!!! I will definitely refer friends and family to Lexus of atlantic city in the future! Thanks again, Melissa and Mike Garcia

Nhan12

Jul 24, 2015

My husband and I have been customers for over 15 years with this dealership. The friendly staff, outgoing General Manager, Ed and service management are highly recommended.

Pat

Jul 17, 2015

We looked at several new vehicles and decided on a Lexus. The sales and purchasing process at Atlantic City Lexus was seamless and the no pressure approach was greatly appreciated. Helen Bitzberger, our sales consultant, was very attentive, making us comfortable as we decided on the vehicle to purchase. She made sure we got the vehicle we wanted, that all features of the car were fully explained and has followed up with us to make sure we are comfortable with the automobile. I strongly recommend that you seek out Helen if you are considering a Lexus product as she will guide you (not push you) through the process.

Mercedes

Jul 11, 2015

We would highly recommend this dealership, Norman Levine was our salesmen, he was GREAT!! The general manager, Frank was awesome. Everyone was very nice n friendly. It was a pleasure to deal with such pleasant professional people. They are definitely above the rest.

caseyann127

Jul 8, 2015

I had a wonderful experience purchasing from this dealership. Everyone was so nice and made the process easy and quick. I highly recommend purchasing from them. Thank you very much!

hvwinegoddess

Jul 7, 2015

On July 3 my son and I went to Lexus of Atlantic City to test drive and purchase a Lexus IS250. Michael made an appointment with Chuck Landherr and when we arrived we told him the exact car we wanted to test drive. We go out for a spin and there wasn't much conversation. He asked me if I wanted to know anything about the car and I told him I wanted to listen to his pitch/overview on the car and he said he didn't have one. I asked him what the mpg was and he answered "20 something depending on how you drive." I am not stupid, online it said 20 city / 27 highway. When we returned I asked him about the trade in on my Saab as I was looking for a number to then further negotiate for the car. Unfortunately his answer was "we have an appraiser to do that and everything comes down from the manager." OK, so you aren't going to give me a ball park. Upon leaving, he said, when you come back, we give good deals, wink. I don't think I will be coming back. Too bad, because I had my checkbook in my purse ready to make a purchase.You should really take women who come into the dealership seriously. We wouldn't be there to waste your time, as our time is just as valuable.Yesterday (July 6) I received a form flyer letter in the mail thanking me for coming in. How unprofessional.

DOROTHY SCHEPIS

Jul 1, 2015

AFTER BUYING 16 NEW CARS IN MY LIFETIME MY EXPERIENCE WITH AC LEXUS & MITCH SHAPIRO WERE WITHOUT A DOUBT THE SMOOTHEST TRANSACTION AND MOST ORGANIZED DEALERSHIP EVER.

Maitaiboz

Jun 29, 2015

My husband I I just bought a Lexus NX. Beatrice was our salesperson. She was very sweet. She couldn't have done more for us. I definitely recommend buying a Lexus from Beatrice! :)

maitaiboz

Jun 29, 2015

My husband I I just bought a Lexus NX. Beatrice was our salesperson. She was very sweet. She couldn't have done more for us. I definitely recommend buying a Lexus from Beatrice! :)

Joe

Jun 27, 2015

The entire sales experience was conducted in a very professional and friendly manner. My sales rep made our needs the top priority. The purchasing process was basically stress free and resulted in a good deal for everyone. Interactions with management, sales, and support staff were very positive. I had a great experience and walked away as a satisfied customer.

Don and Joan Neukranz

Jun 24, 2015

Customer Service was excellent, courteous, capable and thorough..

RichardL

Jun 23, 2015

After driving Acuras for 20+ years, I decided to test drive the ES350 at Lexus of AC. Helen was very helpful. After driving both the hybrid and the 350, I decided that a a white ES350 would be the perfect car for me. It is luxurious and drives like a dream with excellent technological features. Helen and the rest of the staff handled everything quickly and put me in my new car right away.

Mishka73

Jun 9, 2015

Great service.I was in and out in 2 hours. Very satisfied.Helen is very helpful and highly recommended.definitely will be back for my next vehicle.

Len

Jun 1, 2015

The process was very smooth and Tony and Helen were so easy to talk to and helpful. I would certainly recommend this dealership and specifically Tony and Helen.

trvlgrl

May 13, 2015

From internet request to test drive to purchase all took less than 1 hour. So friendly and knowledgeable. No hidden charges. Plus full tank of gas :)

mary and jim o

Apr 26, 2015

Very helpful in explaining all the car features and leasing provisions. Very friendly staff but also good business people.

Lou13

Apr 26, 2015

Experience with Lexus of Atlantic City, was excellent . Chuck Landherr was excellent and very knowledgeable. He had a very nice way about himself and answer all my question.I would highly recommend him to friends and family.

Maureen's second Lexus

Apr 22, 2015

This is our second Lexus ,both of which we purchased at Lexus of Atlantic City.Harry Grimely was our Sales Associate both times, as a matter of fact all of the staff at the dealership were very friendly and professional. Our buying experience was completely stress free. We are very happy with our purchase. The service Dept. is also a pleasure to do business with. Thank You Lexus of AC

Glenn T

Apr 1, 2015

Just leased my 2nd Lexus from here Another 350 GS -- it was a pleasure-everyone v helpful --service on the 1st one was great so I expect the next 3 yrs to be the same--

Jocey123

Mar 16, 2015

I was very satisfied with the service and friendlness of the staff. Mr Joe and Ms. Danielle was friendly and personable worked with me every step of the way. I brought a nice Cadillac CTS.

Mike G

Mar 14, 2015

I have been a customer since 2005 This dealership is the best!

RichS

Feb 27, 2015

I have leased my last 3 vehicles from Lexus of AC and each experience is better than the last. Helen and Chuck worked together to find the perfect car for me and delivered in the perfect car. From initial contact to delivery went flawless and I would highly recommend this dealership.Thanks Again!

irwinc60

Jan 1, 2015

I felt very comfortable and stress free when making the purchase. Everyone at the dealership was courteous and very professional. I told Tim what I wanted in the car and he got me what I wanted and for the price! Very happy with my purchase.CI

Penny G

Dec 29, 2014

I went to test drive a new 350ES this Saturday and purchased the car. Mitch Shapiro is one one the BEST salesman I have ever encountered. He was not your typical pushy salesmen. He was kind, funny and listened to what I had to say. I usually dread buying a new car because I don't want to deal with a pushy salesman. Mitch went over the entire car and made sure I knew everything about the car before I left and made sure to tell me several times if I had ANY questions about the car he would be there to help me any way he could. I would recommend if you want to purchase a Lexus to see Mitch ..tell him Penny sent you..lol Also Tony Lo Bello the sales manager also made my purchase easierwhat a nice man ! These two are quite a team ! They made the whole experience fun . THANK YOU Mitch and Tony !

Mwporretta

Dec 29, 2014

It was surprising how comfortable the dealership make us feel. It make buying a car not so stressful. We have spent many year stressing over the experience. We thanks our best friends for recommending this dealership!!!

Mary C

Dec 16, 2014

I test drove a Lexus IS 250 and fell in love. Mitch Shapiro was amazing. No pushy salesperson here. He explained and program everything. Also stressed that any questions to just call him. Even called a few days after I picked up my vehicle to see how things were going. Everyone was just great I am so sorry can't remember all of their names, They were all great making a sometimes stressful experience, a pleasant one.

facebook

Dec 16, 2014

We visited the showroom to look for a replacement SUV which we had purchased 8 years agofrom the same dealer. We were shown exactly what we wanted, were pleased with Rich Aponte, the salesman, and bought the car.

Killy

Dec 15, 2014

Chuck professionally guided us through the purchasing process with skill and ease to our complete satisfaction. He certainly made this a DECEMBER TO ReMEMBER for us. A toast to Mr Chuck Landher from our brand new Red Claret RX 350Kathleen & Rick

MB Lexus

Dec 7, 2014

My husband and I recently leased a RX350 at Lexus of Atlantic City. Helen Bitzberger was our sales representative and she did a great job. She made leasing a car enjoyable and easy. We have been customers of this dealership for 14 years and their sales and service staff, especially Chris in service, have been great.

margaret.boreen

Dec 7, 2014

My husband and I recently leased a RX350 at Lexus of Atlantic City. Helen was our sales representative and she did a great job. She made leasing a car enjoyable and easy. We have been customers of this dealership for 14 years and their sales and service staff, especially Chris in service, have been great.

Bonnie & Jerry

Oct 30, 2014

Summer of 2014 was a very pleasant experience thanks to Helen. She made purchasing a new Lexus a pleasure. Helen gave a great presentation of the ES350, she knows the car and her pleasant enthusiastic attitude is contagious. She put in extra effort presenting the car of which I was interested. She brought our choice to the front of the building, opened all doors and hood to show every aspect of the car. She did so well and impressed us so much we now count Helen our friend,

Fred Marcell

Oct 1, 2014

My wife and I have always received top notch service from Chuck.this is our 5th Lexus and Chuck has aided us on four occasions.We are satisfied customers,thanks to Chuck and the staff at Lexus A.C. Toni and Fred Marcell

steve.kaplan.7399

Sep 24, 2014

My wife and I just purchased our certified used RX350 at Lexus of Atlantic City and the experience was very positive. Mitch Shapiro, our sales associate, was professional and easy to work with. What stood out to us was the fact that Mitch absolutely knows the product, listened to what we had to say and made the whole process enjoyable. We never felt pressured,We will likely become repeat customers despite living an hour away. Great experience!

greeneves

Sep 14, 2014

We had a very good experience with Helen in our return to buying another Lexus. Helen is very friendly, efficient and knowledgeable and made the decision easy for us.

Alison

Sep 2, 2014

I had a FANTASTIC experience with Mitch here at Lexus of Atlantic City. I love my new car. I really can't say enough about him. He is a great listener and really listened to what I wanted. The outcome was that I chose to buy my car from him. I was actually really close to buying a less expensive car, from a Toyota dealership, but because of Mitch...I went with the Lexus. Now THAT is a sign of a great sales person, a quality vehicle and great terms. What more could you ask for? If anyone is considering buying a Lexus, go to Lexus of AC and ask for Mitch bc he is a class act.

Tom R.

Aug 30, 2014

Experience was fantastic! This is second time I purchased a vehicle here. Staff and sales people are helpful - not pushy. I have walked away from other dealerships because of pushy sales experience. this does not happen at Lexus of Atlantic City. This is the second time I purchased a vehicle with Helen Bitzberger. She is always hepful,attentive to your needs and works with the customer to get a deal everyone is happy with. She is just excellent to work with. The entire staff is friendly and helpful. This place makes your car buying experience enjoyable!

Breina

Aug 28, 2014

Very nice sales group overall, polite, friendly & courteous and everyone took time to make my purchase a pleasure, nothing but good comments overall from me.

robert.wolf.923

Aug 17, 2014

i found my experience to be a very positive one. Harry Grimley was my salesperson and applied no pressure what so ever in my making a decision. I said i wasn't going to buy the first time i met with Harry, that I was just looking. I said i would be back in a few days if i decided to buy. After leaving the dealership I shopped around and got a better price at another dealer and called Harry and told him, he met their price with no questions asked. I definitely would purchase another car from Lexus of Atlantic city. My first purchase at another Lexus dealer was not a very good one, I should have walked out instead of buying the car, The salesman made promises and when i went back, to have the problems corrected, I was told who told you things like scratches would be taken care of? I said the salesmen and was told well he doesn't work here anymore, so I was told you have to pay for them!!!

nancy.rivera.31945

Aug 9, 2014

Helen was very professional and patient. I would definitely recommend this dealership. Everyone is friendly. The whole process was fast and smooth. Helen showed me all the features of the vehicle so I felt confident when I left. Joe in finance was very helpful and explained the extra warranty which I completely understood where other dealerships leave me in a fog. I am so glad I decided to purchase a Lexus instead of a Chrysler.

Barry R

Jul 22, 2014

This was my 5th RX350 from Lexus of Atlantic City. One of the main reasons for staying with AC Lexus is the sales team and the maintenance facility. It is a pleasure do purchase cars from Chuck as he knows what I like and he steers me that way. He is very professional and knows the care inside and out. Chuck takes me through all of the features of the car each time we purchase a car. As for their repair shop they are tops. I do not know any other dealersgip that can compare to their service. I am exceptionally happy with AC Lexus. Barry Reap

kimkhris

Jul 1, 2014

Mitch, was great. I explained I did not have the time for the whole process. Mitch and I did all the preporation over the phone. When I got to the dealership he went through the car showing me how to work all the ammentities. After that I was sent to see Joe and sign all the documents and I was on my way.Thanks,Mitch

Pratts525

Jun 26, 2014

Very pleased with the total experience. No pressure, sales and closing staff, pleasant and knowledgable. I would highly recommend this dealership and would certainly do business with them in the future.

BillHarmon

Jun 24, 2014

I had been looking for an new SUV at several dealerships in the area. This is an activity that I never look forward to because it takes time, and even before getting out of my car there is typically a salesman in my face which really bothers me. My experience was different at Lexus of Atlantic City. I was not "hounded" or hovered over when I arrived. When I was ready, I engaged a salesman in conversation. He was not "pushy" and he was knowledgeable about the Lexus line of vehicles. When I decided to buy, everyone at the dealership was efficient and knowledgeable about what needed to be done. I appreciated that the entire process went as quickly as could have been expected.

Cynthia

Jun 14, 2014

I would like to say that if it wasn't for Mitch I wouldn't of been able to get the 2012 RX 350 home. I needed a ride as had no one to come with me to drop me off. I live in Palmyra and that's a hike to Egg harbor. I am very grateful . Also, The SUV was very clean and in beautiful condition. Thank you to all who made this such a great experence.

kathyandbob

Jun 9, 2014

I felt that Franco was very interested in us being a satisfied customer. He felt more like a friend at the dealership than a salesman who was just trying to make a sale.Everyone we came in contact with that day was very friendly and supportive..

chillitoes

Jun 6, 2014

We traded in our much loved Infinity G37 convertible for a 2015 Lexus RX350 and are we happy! Working with Helen Bitzberger was a delight and the entire experience was wonderful. The staff at Lexus of Atlantic City is very approachable and easy to work with. Thanks to Helen, the manager and finance guru we had a very successful experience and plan to return when we replace our Lexus ES350 in about a year.

alicemiller1108

Jun 3, 2014

This is the third Lexus I have purchased (Leased) from Atlantic City Lexus. Helen Bitzberger has been my sales person for all three cars. She has given us excellent advice and choices in purchasing these cars. Will return when I get ready for another Lexus.

Judith Poley

May 31, 2014

I love buying my Lexus cars at AC Lexus dealer. This time my sales person was Tim Rogers who was there for me 120 percent! Yea Tim! I am always happy with AC Lexus.

jsalvucci

May 27, 2014

My wife was in the market for a new vehicle. Under consideration were Lexus and Mercedes Benz, both fine automobiles. Our visit to the Atlantic City Lexus showroom was just to see the new models as our intent was to purchase in Pennsylvania near our permanent home.However, the sales representative, Helen Bitzberger, was so helpful in taking time to explain the differences in the various Lexus models that we finally considered buying there. She had just the right mix of trying to sell a vehicle and trying to meet customer needs. We finally selected a GS 350 AWD. The car sells itself. Helen convinced us where to buy

JMCO

May 20, 2014

Last week my wife and I acquired our fourth Lexus RX. When one talks about the "Lexus Experience," this dealership exudes this idea. We have dealt with Helen Bitzberger for the second time now, and we were treated so well with the utmost respect and attention to our needs. The transaction was very smooth and included a personal interaction with the general manager. The fact that we are repeat customers was taken into account. The first time I ever went to the dealership was a great experience, and has continued through to car number four. One is treated in a way that you just don't find at other dealers. It is refreshing to be given the facts, figures, and options up front without having your sales person running back and forth to get permission to work the "deal.." We left our EZ pass in the other vehicle by accident, and they immediately mailed it to us. Tags are in the mail to save us another trip. We live an hour away, but worth the drive to get one of the best vehicles made that is sold by the best dealership from which I have acquired a vehicle. They take care of you after the purchase as well. The service department is outstanding. Helen has contacted me since the purchase to ensure everything is fine and has taken care of a couple of incidentals for me as well. They have a lifetime customer!!!!

billie staller

May 18, 2014

I bought a new car yesterday.....The service was terrific....I had two salesmen helping me, Franco and Tim Rogers, plus the manager. Everyone was friendly....and helpful... and they found the exact car I was looking for. They spent lots of time showing me all the car's features. plus a test drive. I would recommend this dealership to everyone... And I love my car! THANK YOU GENTLEMEN --- FOR YOUR COURTESY AND IMMEDIATE RESPONSES TO ALL MY QUESTIONS.... billie staller

4015

May 15, 2014

I do not enjoy buying a car, but Branden Franco and the friendly staff at Lexus of AC made it a pleasant experience. Franco was very knowledgeable about the car and made me feel at ease taking a test drive. The management was very willing to deal with us fairly in pricing our trade in and the price on my new car. I can't wait to try out the free Saturday car wash!

Judy

May 5, 2014

Here is a business who wants your business and works hard to deserve it!

George F

May 5, 2014

After months of shopping on-line and visiting a few dealerships, I found a 2007 Lexus ES350 at AC Lexus. Received an immediate response back from Mitch Shapiro confirming the car was still available. We set up a time on Friday afternoon to visit and test drive. Mitch was very patient, allowed us ample time to drive the ES350, even allowed us to test the braking in an empty parking lot. I found dealing with Mitch and Sales Manager Tony to be one of the easiest car negotiations I've ever experienced. We quickly decided on the price and terms and made arrangements to pick up the car on Saturday. They had it detailed and ready for pick-up, Mitch helped us set the phone and other settings, basically treated us like we were buying a brand new vehicle. When the tags and registration came in by Tuesday, Mitch offered to drive to our house and affix the plates - which he did. Great experience on my first time purchase of a Lexus and dealing with AC Lexus. Would go back and have already suggested friends consider this dealer on their next purchase. Even received a nice thank you from the dealer on our purchase.

ccheif

May 1, 2014

In a prior life, I purchased a vehicle from Brandon and the experience was great. His follow-up via phone and email answered all of my questions. He could not have been more accommodating throughout the sales process. Leasing a new vehicle there had no interaction with Customer Service and there was no work done, therefore, I rated those categories N/A. The Finance manager was excellent; had me in and out in a matter of minutes, far less time than other dealers. However, the reason I rated my overall experience Good and not Great was the fact the Sales Manager needs to brush up on his Sales etiquette. The General Manager was also very interactive; making us feel welcome at their dealership.I will purchase again from this dealership.I am looking forward to interacting with their Service Department; word on the street is that it is excellent.

chiara55

Apr 20, 2014

This is by far the best experience I have had purchasing a luxury car. Rich was friendly, professional and respectful and I feel I made a great deal in purchasing my Lexus ES 300 hybrid at this site. His manager was also outstanding. I am going to recommend this dealer to all my friends. Great job guys !

Bilbrokenwrists

Apr 19, 2014

Many thanks to Brandon for all his help with my purchase. This was my second purchase at Lexus of AC. Brandon greeted me with a smile and was very friendly. Brandon researched my car on "You" tube and set my phone up, showed me how to use the navigation, climate control and radio. It was greatly appreciated. I would highly recommend both Brandon. And Lexus of AC if you are looking for a car. Brandon, many thanks. Pam

ocean31

Apr 14, 2014

This is my 5th consecutive Lexus from the same dealership and my husband has had 4 at the same time.Dealing with Helen has always been such a pleasure.She worked very hard to find me the perfect car in the color that I wanted! Helen kept me informed daily of the status of the car. When the car came in, it was Helen's day off but she was quick and happy to meet me at the dealership. The car was all ready for me when I arrived. Helen took all the time I needed to explain all the details of the car, even setting up my bluetooth ! She was very patient.I am extremely happy with the entire team of Lexus of Atlantic City. My husband will be back soon for his next car.Thank you,Janet R

wtankday

Apr 11, 2014

I wanted to add to the list of accolades this dealership has from previous reviews. I worked with Tim Rogers, a new sales consultant, on purchasing a CPO 2009 Lexus IS 250. He was very friendly, easy to work with, and kept the communication frequent and timely all very important factors to me. The price on the car was very fair and working with the finance office was a breeze. This has been one of the most pleasant car buying experiences I've ever had. Thank you.

pfineran

Apr 6, 2014

My husband and I arrived late in the afternoon on a Saturday just looking into a new car lease with no intention of getting a new car at that point. Branden Franco was the first person we met. He greeted us with a warm welcome and because he was busy helping another customer immediately turned us over to Harry. Harry and Tony gave us a great deal on a beautiful new car and then turned us back over to Franco to finish the paperwork. Franco stayed past closing since our schedules didn't allow us to come back during the week. He was so friendly and helpful, even though it was way past closing time, he ended up staying even longer so he could go over the details of the car and set up the Bluetooth! Bob the Finance Guy was also very helpful and efficient! That night we drove home in a beautiful new vehicle! Thank you Franco, Harry, Tony and Bob! Great experience!

Latifah Potter

Apr 6, 2014

Excellent experience from start to finish! Thanks Franco!

LexusCPO2011

Apr 3, 2014

This is my second purchase at this dealership and the overall experience was very pleasant. I have 3 Lexus dealerships with in 20 miles radius of my home and I still drove over 100 miles to purchase my second vehicle here. That sums it up all. All the staff members were very professional and knowledgeable. They were very honest about their pricing and play no gimmicks. Tim Rogers was my sales person. He was patient and had a great attitude. That was a busy Saturday and finance office got little backed up. But Ed was constantly checking with me to make sure that I was OK. The finance process was very smooth. They got me the best possible finance rate. I would highly recommend Ed Sunday and his staff for any Lexus purchases.

Lori B

Apr 2, 2014

This was my second Lexus RX purchase. The sales service at Lexus of Atlantic City was as wonderful as the car. Harry was patient and helpful in helping us select a car - although it basically came down to a color choice. My first RX made the decision to buy a Lexus easy. When you spend a large amount on a vehicle, you want it to be everything you desire, and Harry helped me to get my heart's desire. I LOVE my Lexus. The service staff at Lexus of Atlantic City is also great. I will faithfully bring my new car in for service as I did my first Lexus. I have been to other Lexus dealers, and found the sales staff to be unaccommodating and rude (Lexus of Cherry Hill to be precise)

Anne

Mar 31, 2014

Lexus of Atlantic City is by far the best dealership EVER. I have purchased several cars at this facility and couldn't be happier with every aspect of owning a Lexus. Upon entering the dealership I am always greeted with a friendly smile and greeting. This time my salesman was Rich and he was extremely capable and efficient. The transaction was effortless. I am also fully aware of how wonderful the service department is at Lexus. After owning my first Lexus I said that I would never deal with another type of car - and I have not changed my mind.

wineman69

Mar 25, 2014

The rating was given because: Sean was very easy to work with. He was great on explaining all the workings of the new car. As soon as we walked in the door we were greared by Ed Sunday, General Manager and Tony Lobello, Sales Manager. Our experience could not have been any better!!! They made us feel like we were family.

Giovanni perez

Mar 12, 2014

Great gentleman , great store overall great people. It was my first time in this dealership and everybody treated me like if I was family. Very pleased thank you guys.

MarvinSant

Feb 28, 2014

Branden Franco was more than helpful and customer service was top notch. They were able to take me from a used car to a Certified Lexus that was in pristine condition definitely exceeding my expectations. They gave me good value for my trades and I could not be happier with my purchase. Ask for my man Franco in the sales dept. and you won't be sorry.

snubbens

Feb 28, 2014

Tony and I have just purchased our third Lexus from Lexus of Atlantic city. I cannot have enough praise for our sales rep Helen, the General Manager and the service Manager. I highly recomend this dealer. They go above and beyond. Its not enough to just buy a great car, the dealer that you have to deal with has to be just as great as the car. and they are. Thank you all again, John and Tony

Mike and Ginny on LBI

Feb 17, 2014

My wife and I were extemely satisfied with our buying experience at Lexus of Atlantic City. Helen B. was our salesrep. She answered all our questions and concerns professionally. Many were answered before they were asked. One of the best car buying experieces I've ever had. We were happy with our car choice, the IS 250, and would definitely recommend this dealership. The paperwork was quick and easy and we drove the car home the same day.

macnaughton9

Feb 9, 2014

Brandon was extremely friendly and helpful. Great guy and totally straightforward. He will bend over backwards to make the deal work for you regardless of the situation.

RobertWalters

Feb 6, 2014

I visited this dealership to test drive a RX 350 with no intention to buy unless i got a deal I couldn't resist. I dealt with Sean Minor and Harry Grimley and they were the most laid back and intelligent salesmen I have ever dealt with. They were not pushy and were willing and able to answer all of my questions.After my first visit I came back to take delivery of the vehicle and trade in my used car. That process could not have been easier. It took about 3 hours from getting there to drive away with my new RX350. Keep in mind that my fiance wanted to test drive the car again and check it out for about an hour. Everybody was friendly and willing to help us out as we made our decision. I am glad I choose to do business with Lexus of Atlantic City.I recommend them to anyone who is looking to get a GREAT deal and if you are local it would be insane not to shop there.~Robert Walters

Robert Walters

Feb 6, 2014

I visited this dealership to test drive a RX 350 with no intention to buy unless i got a deal I couldn't resist. I dealt with Sean Minor and Harry Grimley and they were the most laid back and intelligent salesmen I have ever dealt with. They were not pushy and were willing and able to answer all of my questions. After my first visit I came back to take delivery of the vehicle and trade in my used car. That process could not have been easier. It took about 3 hours from getting there to drive away with my new RX350. Keep in mind that my fiance wanted to test drive the car again and check it out for about an hour. Everybody was friendly and willing to help us out as we made our decision. I am glad I choose to do business with Lexus of Atlantic City. I recommend them to anyone who is looking to get a GREAT deal and if you are local it would be insane not to shop there. ~Robert Walters

gmcbride66

Feb 3, 2014

I received exceptional service from everyone I encountered from the moment I stepped into the showroom until I drove away in my "new" used car. Branden Franco answered all my questions and handled all of the steps associated with purchasing a vehicle that I find to be a hassle, ex. calling the insurance company. I was very grateful for the support shown by everyone.

MusicladyOC

Jan 31, 2014

This was our first experience with the dealership and could not be happier. The staff, especially Barry Glauser and Ed Sunday, were accomodating and made our purchase process painless. We drove away with our new Lexus and would return and recommend others to do so also.

38guy

Jan 22, 2014

We drove about 4 hours from Maryland to check out a used car from this dealer as it was a great deal online. The salesman was trying to sell us the black diamond edition which has 3 accidents on the carfax report. We finally got to see that car that we want to buy after this and the whole buying process took 6 hours. I also have to let you know that I left several message about my new tag when the temporary tag expired. No return calls upon requested. I finally talked to Nancy, the title clerk, and her exact reply was I have your tag here, but no one told me to sent it to you. This is just a horrible sales service, horrible haggling process and horrible overall experience. I will never buy a car from this dealer again.

38guy

Jan 22, 2014

We drove about 4 hours from Maryland to check out a used car from this dealer as it was a great deal online. The salesman was trying to sell us the black diamond edition which has 3 accidents on the carfax report. We finally got to see that car that we want to buy after this and the whole buying process took 6 hours. I also have to let you know that I left several message about my new tag when the temporary tag expired. No return calls upon requested. I finally talked to Nancy, the title clerk, and her exact reply was I have your tag here, but no one told me to sent it to you. This is just a horrible sales service, horrible haggling process and horrible overall experience. I will never buy a car from this dealer again.

daveterri

Jan 19, 2014

When I and my husband exited our vehicle, Salesman, Branden Franco was right there to greet us with a handshake and a smile. We entered the showroom which was impeccable. We already knew what vehicle we wanted since we used their great website to make our choice. Branden had great knowledge of how all the gadgets and safety features worked on the 2011 Lexus. We had already been pre-approval from a bank however, he suggested that we try and seek financing through the banks that they use, and boy was he right our interest rate drop 4%. While we waited we enjoyed a cappuccino and great conversation. It took us about 3 hours and we were out the door. I must say that everyone was very friendly, even those who were not working with us directly stopped to say hello. This is a wonderful dealership to purchase a Lexus. My 2011 Lexus is in top of the line condition and has a 3 year warranty. I am so happy thanks Branden!

Christina Goff

Jan 3, 2014

My purchase experience with Helen with a great experience. She went out of her way so that I could purchase my 2011 IS350 - thank you Helen for your help. All the sales staff were most helpful and pleasant. As for the service department - I have loved them from the beginning - which was Jan 2013 to service our GX470. They are so friendly and helpful - LOVE THEM! I don't want to own anything else but a Lexus because of the service and NOW the sales dept as well.

kdellabarca

Jan 2, 2014

This is the second Lexus we have purchased from Helen Bitzberger. You will not find a more knowledgeable, caring, and friendly salesperson. Helen listens to your wants and needs and works very hard to accommodate them. She is honest and pays attention to details. She handles the entire deal (no speaking with managers over and over), walks you over to Bob (also knowledgeable and efficient with financing details), gets in the new car and explains dials, buttons, and programming displays to your satisfaction. She even takes the tags off your old car (I really think the dealership should have someone do this for their sales personnel!).We are familiar with the excellent Lexus service department and anticipate the same quality of service on our new car. Helen sells new and pre-owned cars so don't hesitate to give her a call. She will promptly return your call and follow up after any purchase. You can stop in any time or make an appointment and she will personally and patiently answer all of your questions.Helen is a first-class salesperson in a first-class dealership. Buying a Lexus from Helen will enhance your buying experience.

Dobbs1

Dec 21, 2013

EVERYONE we dealt with was great. None of the games we found dealing with other dealerships. They work with you and give you a good price with out all the haggling we found at other places. Everyone was very nice to deal with and friendly from the service tech, sales person to the manager - everyone took their time to make sure we were helped even if it was not directly their job. The pricing and paper work was done correctly and straight forward. ( we had purchased at other places in the past where they made major pricing errors and the price sheet was convoluted). Overall, a very pleasant experience.

Jeagle

Dec 18, 2013

Just went to Lexus of Atlantic City again to purchase a new car. I had such a wonderful experience there in 2011 when I bought my IS that I wouldn't dream of going elsewhere. Once again it was truly a wonderful experience. Helen was my salesperson the first time so of course I asked for her again. She is very knowledgeable and a great salesperson. Thank you so much Helen -- you made it a December to Remember!!! I just love my new RX!!! Julia

Nancy C

Dec 16, 2013

I leased a new Lexus 350 sedan. Helen Bitzberger facilitated the process. I have worked with Helen in the past and she facilitated the purchase of several cars for me and my daughter. Helen is an outstanding sales person and she made the trade-in of my old car and the purchase of my new car a stressless event. I live in Northern NJ and have a local Lexus dealership within a 10 mile radius of my home, but I chose to drive 90+ miles each way to work with Helen and her team at Lexus of Atlantic City. I am completely happy and satisfied with my new purchase. I love my new care. And I will work with Helen and the team at Lexus of Atlantic City when I buy my next Lexus car.

Maryland Gal

Dec 15, 2013

If you are from out-of-state like me (Maryland), Id exercise extreme caution when considering a car from this dealership. I fell in love with a limited edition, older model Lexus RX350 on Lexus of AC's website. I immediately PLACED A DEPOSIT on the vehicle, had my credit union overnight a check to me and had, what seemed like constant/daily communication with a seemingly friendly saleswoman -Helen. On the big day, with a car full of excited family members and nearly 3 hours into our drive, I received a call from Tony Lobello (sales manager) notifying me that there was a computer mishap and somehow my car was accidentally sold to someone else. I called Helen and she confirmed the news. Was there really a mishap or did someone offer more money for MY car? Does it even matter? I was heartbroken, and quite honestly, I cried. 15 minutes away from Lexus of ACs dealership, I had to turn my car around and head back home to Maryland. The next business day, I fully expected the lets make this right phone call from Lexus of AC , but it never came. This is pretty shocking considering I still held a check made out to their dealership ready to just hand over to them. At the end of day, I left a voicemail for the General Manager (Ed Sunday). He never returned my call, but most likely forwarded my information to Tony Lobello. Tony called me the next day and after a rocky start to our call, Tony agreed that Lexus of AC had failed me, that I should be compensated appropriately and that hed come through with a newer car at the same price point. He asked me for my exact car requirements, asked me to give him through the weekend and promised to have something worth the inconvenience for me soon. And so I patiently waited. That was on November 19th. As of today, 12/14 , Tony has never called me back. Lexus of AC still has my original deposit for the car they sold someone else still on my credit card. Needless to say folks, Id look elsewhere. Nightmare.

MarylandGal

Dec 14, 2013

If you're from out-of-state like me (Maryland), Id exercise extreme caution when considering a car from this dealership.I fell in love with a limited edition, older model Lexus RX350 on Lexus of AC's website. I immediately PLACED A DEPOSIT on the vehicle, had my credit union overnight a check to me and had, what seemed like constant/daily communication with a seemingly friendly saleswoman -Helen. On the big day, with a car full of excited family members and nearly 3 hours into our drive, I received a call from Tony Lobello (sales manager) notifying me that there was a computer mishap and somehow my car was accidentally sold to someone else. I called Helen and she confirmed the news. Was there really a mishap or did someone offer more money for MY car? Does it even matter? I was heartbroken, and quite honestly, I cried. 15 minutes away from Lexus of ACs dealership, I had to turn my car around and head back home to Maryland. The next business day, I fully expected the lets make this right phone call from Lexus of AC , but it never came. This is pretty shocking considering I still held a check made out to their dealership ready to just hand over to them. At the end of day, I left a voicemail for the General Manager (Ed Sunday). He never returned my call, but most likely forwarded my information to Tony Lobello. Tony called me the next day and after a rocky start to our call, Tony agreed that Lexus of AC had failed me, that I should be compensated appropriately and that hed come through with a newer car at the same price point. He asked me for my exact car requirements, asked me to give him through the weekend and promised to have something worth the inconvenience for me soon. And so I patiently waited. That was on November 19th. As of today, 12/14 , Tony has never called me back. Lexus of AC still has my original deposit for the car they sold someone else still on my credit card. Needless to say folks, Id look elsewhere. Nightmare.

naanders

Dec 13, 2013

The most pleasant experience I have ever had in purchasing a vehicle. Awesome sales person, Helen could not have been nicer or more knowedgable. Helen's follow-up was key in my decision to purchase a vehicle. She listened to my needs, called me when a car became availalbe and I bought it!

Mickey

Dec 3, 2013

Had another awesome experience dealing with the professional staff at Lexus of Atlantic City. Bob Prato couldn't do enough to make sure I was completely satisfied with everything. I recommend anyone who's interested in a Lexus vehicle to visit the crew in Atlantic City and you too will be impressed.

boriquafever

Nov 24, 2013

Incredible customer service from the Lot to the inside front desk , Brandon was very professional during the entire transaction and extremely open for questions, the Lot tech Jose receive us at the parking lot and welcome us very friendly, Sales Manager Tony very polite and willing immediately. I have never had a such experience any where else.. you guys really made my purchase very unique.. thanks

Joe R.

Nov 23, 2013

I have just completed my second (2nd) Lexus ES350 purchase at Atlantic City Lexus. My first pleasent car purcase experience was in 2008. AC Lexus is fifty miles from my hometown and I must say the distance was not an issue. After visiting other Lexus dealers in the Del Valley in an attempt to make the best deal, I purchased my 2014 ES350 from Mr. Chuck Landherr at Atlantick City Lexus. The fair competitive price for the car and Chucks professionalism convinced me that I was making the best deal. Chuck is knowledgable with the Lexus product line and experienced in working with a customer. Mr. Landherr handled the entire transaction. There was no undue pressure from management personnel to make a decision. All members of the AC Lexus staff from the receptionist, the Credit manager, to the people in the service dept are courteous and friendly. I would recommend Atlantic City Lexus to anyone shopping for a new Lexus.

trishap1614

Nov 19, 2013

What a great experience! I needed to find a new vehicle and new the vehicle that i wanted. I visited 3 different dealerships in NJ and by far the best customer experience was with the team at Lexus of Atlantic City. They were the best price for an amazing vehicle that I drove off the lot in no time at all. Financing was easy and everyone was just so warm and welcoming. Shop here if you are in the market. You will be overwhelmed by the experience.

Pac1531

Nov 12, 2013

My husband and I have dealt with many different dealerships in the past 25 years. Our experience with Atlantic City Lexus has been one of the best experiences we have had in purchaseing a new vehicle. Our sales rep Brandon Franco was very helpful to my husband and I, we were unsure what we wanted and Brandon helped us out tremendously with our decision. He made me feel very comfortable and not pressured. He was very helpful. Brandon also was very accommodating, offered us drinks and also offered us pizza which I was very grateful, I haven't eaten all day. (Thank you Brandon). We would also like to thank Tony Labella because with out Tony we would not have gone down to Atlantic City Lexus. He is an asset to this company. We will use Atlantic City Lexus for future purchases, and will recommend to our family and friends.My husband and I look forward to working with Brandon and Tony in the future.

Fans from Bryn Mawr, PA

Oct 17, 2013

We came to Lexus of Atlantic City from Pennsylvania because the car we wanted was part of their inventory. The car we found here was beyond our expectation. Phone conversations prior to our arrival were with Sean Minor, our salesperson. He was knowledgeable and helpful in our decision making process. In addition, Sean is a very charming individual and a pleasure to deal with.

sguppys

Oct 7, 2013

Helen was very professional and knowledgeable! We went in for one vechile and after hearing our needs steered us in the direction of any model that was more suited for us. We are so happy with our purchase...thank you Helen!

valgal15

Sep 21, 2013

To Whom It May Concern: I wanted to give a shout out to The Atlantic City Lexus Dealership and specifically the manager of the dealership, Scott, and the sales woman who helped me choose my new Lexus. I was in a situation where I had to choose my new car quickly. Helen, my salesperson, couldn't have been more helpful, knowledgeable, personable and truly interested in helping me. I never felt the usual pressure to buy from this dealership, but did feel truly cared about and also comfortable that what was being said to me was honest and sincere. It was a pleasure to go there and I highly recommend Helen and this particular dealership. They really want to do the best they can for you. Sincerely, Valerie Janice

MS Jewel Reid

Sep 20, 2013

I had a wonderful experience at the dealership this week . Every question and concern about buying a lexus 450H hybrid car was addressed . Franco my orginal salesman was great he aswered my questions throughly and when he was unsure he asked his co worker Steve for help. This is when the fun began . These two helped the transaction to run as smooth as possible . My daughter and I had a descrepancy about the price we had orginally found on the internet . The dealerships manager Mr Scott Harvey came out to speak with us. We showed him the add we found and he honered it without a question. They were all just accommodating to our every need . This was the best car buying experience I've ever had . Thanks You guys are Great !

hcbrinni

Sep 19, 2013

Helen Bitzberger was a great sales associate. This is my second purchase of a Lexus from her. She was very informative and on top of her game. She made sure I was completely happy with everything and has made several calls since to see how I am enjoying my new car. Lexus of Atlantic City is a nice, friendly dealership. It's a little bit of a drive but worth it. Everyone is so nice and I feel we really are taken care of there.-Christy, Sicklerville NJ

golfmom123

Sep 16, 2013

Franco was extremely knowledgeable and very professional in his dealings with us. We came into the dealership unsure about whether we wanted a certified pre-owned or a new vehicle and the entire dealership was very patient and helpful.We left there after the first visit saying to each other that, if they did not have "our" car on the lot, we would wait because we wanted to buy from Franco. We are both in sales so that is quite a statement!

johncdimarco

Sep 10, 2013

I went to Lexus of Atlantic City based on a friends recommendation. Initially I was rude to the salesperson Helen. She handled herself well. She listened to what I wanted and helped me pick out a car. Helen and the entire team during the process were very pleasant, and knowledgable and helpful. After 3 days I really like my car.Helen called me on Monday; the call was really appreciated.If the service is as good as my buying experience I would defintely recommend the car and this dealership; I could ask for a better experience and more helpful people.

Wendy40

Sep 8, 2013

So much better than Audi. Second car purchased from them. Customer service is excellent from sales, financing and the service department. No pressure from sales.

heathermeng44

Sep 3, 2013

Lexus of Atlantic City has what it takes for a buyer to experience truly outstanding customer service. I highly recommend buying your next Lexus from this dealer. This is my second brand new vehicle from this dealership over the past few years, and each time I go there, I am reminded of why I choose to keep going back. Thank you Helen Bitzberger and the rest of the Lexus of AC sales and service team members for an always truly outstanding experience!

acfriia1968

Sep 2, 2013

From the moment I called Lexus and spoke to Helen, I knew I would have a pleasant experience. Helen was extremely knowledgeable, and shows pride in what she is selling. Mike was very pleasant as well, knows his stuff! He made me feel very comfortable in learning the new technology on my Lexus RX 350.Thank you Helen and Mike for all your help.

plwan888

Sep 1, 2013

I purchased my 2013 Lexus RX-350 from this dealership and picked up the vehicle on 8/31/2013. I am very happy with the experience I had at this dealership. Harry made the purchase easy, non-stressful, and pleasant and located the vehicle I wanted as it was not available in their current inventory. Mike was a huge help to me, educating me on the many (technical) features of my car and being patient and helpful with each question had. He answered each question, even going so far as to come to my house to program the garage door opener feature. He was happy to help me and offered me his business card, inviting me to call him at any time if I have questions about the car and how to use features within it. I would definitely go back to this dealership and recommend it to friends and family who might be interested in Lexus vehicles.

Bessgi

Aug 30, 2013

I love my new Lexus...this was our 4th lease with Lexus of Atlantic City and our car dealer Chuck Landherr and our experience with them was outstanding as always. Thank you for always making our visits stress free and for going out of your way to make us happy. I wouldn't go anywhere else.

cheech12

Aug 28, 2013

My husband and I set out in the am to go to Atlantic City Lexus. We said to each other "we are NOT buying a car today we are just looking". We got here and met Helen Bitzberger who showed us the Lexus RX 350 which is what we were interested in. Helen explained the cars on the lot which we felt she was extremely knowledgable. It helped us narrow our decision down to one car. We went for a test drive and loved the car. So with Helen's help we purchased the car the very same day!It was a very pleasant experience. All the people at Lexus were extremely nice, it seemed they couldn't do enough for you. Helen was amazing and the next car we buy we would want to buy from her. This is why we gave Atlantic City Lexus a 5 rating in all categories!

davidjsmith

Aug 27, 2013

This is the fourth car I have purchased from this dealership, and every time it has been a pleasant buying experience. The staff is very professional, and Helen was extremely helpful in explaining the workings of my new LS 460. I would recommend this agency to anyone.

kbassford

Aug 27, 2013

My overall experience with this purchase was exceptional. From negotiating the deal to delivery, the transaction was pleasurable and seamless. I particularly appreciated the relaxed atmosphere. I experienced none of the buzz, pressure and games found at most dealerships. Helen was respectful of my time, and incredibly helpful familiarizing me with the car.I purchased a Lexus ES300 hybrid. The vehicle is quiet, luxurious and offers a comfortable ride. The electronics appear daunting, but with a bit of educating from Helen, I was able to learn enough to manage them quite effectively. This car is a computer on wheels, but best of all it looks great and drives like a dream.I highly recommend Lexus of Atlantic City and Helen Bitzberger.

David j

Aug 25, 2013

Very professional sales person. It was a very pleasant experience.

Arnold and Maureen Malsbury

Aug 23, 2013

My husband and I just purchased our first Lexus. The buying experience was truly amazing. Our Sales Consultant Harry Grimley was extremely helpful and super friendly.We cannot say enough abut the attention we received from start to finish. The entire staff went above and beyond any expectations we may have had. We would certainly recommend Lexus of Atlantic City. Thank You To the entire team at Lexus of Atlantic City.

Carol 1

Aug 18, 2013

My husband ad I have been purchasing our cars at Lexus of Atlantic City since it opened. We keep coming back because the cars are great, Qservice outstanding and everyone that works there make you feel very comfortable. If you ave not visited the showroom you do not know what you are missing. So many different styles to pick from and you are sure to love one of them.

minelymartinez3

Aug 15, 2013

I had a great experience at the dealership. They treated my like a queen. I wanted a specific color which they didn't have at the moment, but they make sure I got what I wanted and was happy with the car. I also loved they didn't try to change my mind but instead they tried to pleased me.

Roisin07

Aug 6, 2013

I had a wonderful experience with Sean. He was very professional and very informed. He also was someone you felt you could trust which is unusual in car dealerships.

ronit44

Aug 6, 2013

I am extremely happy with this dealership. All the guys I dealt with were excellent. They gave me great price, explained me everything in detail, paper work was very smooth, didn't try to sell anything extra. I would go there again and again for any new purchase. Scott is the best manager I have seen at the car dealership. Thanks to all of you guys at this dealership.

cynthia

Aug 3, 2013

I lost my car in the sandy storm only had one more year to pay it off called lexus they had a car there that same day waiting went on a Saturday and drove home I was so happy with the service you get from every one there excellent service all the time

marcfusco

Jul 26, 2013

Stooped in to talk about purchasing a vehicle. I was told they didn't have the color combo I wanted this was a wednesday.Chuck told me he could have it in a day. Called the next day told me the car was in i said great. He told me he was off friday but would be in saturday. I told him great would see him saturday morning at 11am keep in mind I was driving 45 minutes to get there.Called twice friday to ask a few questions no one could answer. I called saturday morning 9am and told him I would be there at 11am as scheduled.When we pulled up another salesman was pulling car up removing plastic cover from seat. I said that's the car they brought in for us. Told Chuck and his response was lets give it a few minutes. Meanwhile they let someone test drive it. 10 minutes later the people went into the other salesmans office I said to Chuck shouldn't you say something his response was lets not draw attention to the vehicle. He knew I was stewing next thing you know they signed the paperwork and sold the car on us. Chucks response to my question the second time about why he didn't say anything was it wasn't the Christian thing to do. It was ok to screw us out of the deal but not ok to tell the other people it was sold. Right from the beginning Chuck told me he wouldn't play games well you scrwed us thanks. STAY AWAY HORRIBLE EXPIERENCE. Even the manager said no big deal we can get you another car Thanks guys great service. Have moved on and bought elsewhere.

jkanefsky

Jul 11, 2013

This is the second vehicle I bought from Atlantic City Lexis. Barry treated me like family. Augustine gave me what I thought was fair market values for my used automobiles and Mike walked me through the paperwork. I have used the service department in the past, and they have always been excellent as well, so buying a car from them was a no brainer.

Diana

Jul 10, 2013

I usually will not set foot in a dealership when buying a car. I send my husband to do the dirty work and he just brings my new car to the door. This time I decided to bite the bullet since it was my first Lexus and I needed to test drive it. I am very glad I did. The process was very easy and stress free thanks to Tom and Mike. I would not hesitate to recommend this dealership to friends and family. Thank you Tom for a great experience!

mhclifford

Jul 9, 2013

I HAD A UNIQUE KIND OF BUYING EXPERIENCE. I HAD JUST HAD TRIPLE FUSION ON MY NECK TWO WEEKS PRIOR TO MY VISIT TO LEXUS OF ATLANTIC CITY. I WAS SHOPPING FOR A NEW SUV, MY SISTER DEB, HAD TO DRIVE FOR ME, SINCE I WAS IN A FULL NECK BRACE. I HAD BEEN TO CADILAC THE DAY PRIOR AND WAS ON MY WAY TO PHILLY FOR MY FIRST DR.'S VISIT SINCE SURGERY. WE STOPPED IN TO LEXUS OF AC AND MET HARRY GRIMLEY RIGHT AWAY, I EXPLAINED MY SITUATION TO HARRY AND HE GOT US INTO A BEAUTIFUL RX 350, WE WORKED OUT THE DETAILS AND PICKED UP THE LEXUS THE NEXT DAY. EVEN THOUGH I HADN'T EVEN DRIVEN THE SUV YET, I WAS SOLD! THANKS HARRY AND THE TEAM AT LEXUS OF AC. GREAT JOB

bobtee7

Jun 17, 2013

My experience was excellent starting with the emails reminding me that lease end was approaching right through to closing a deal on a lease. When I entered the door to the dealership we were very pleasantly greated by our sales associate, Bob Prade, and the receptionist. Mr. Prado handled the sales transaction very professionally and covered all of the vehicle options when we returned to pick up our new ES 350. We were totally satisfied.Bob Turken

Micky from Northfield

May 30, 2013

I can only say that I have purchased nine Lexus from this agency and have never had a problem. I keep coming back because they do things right, what more can I say. I have dealt with Helen Blitzberger for two of these purchases and can not say enough about her. Thank you Lexus for your entire product. Mike Erskine

Susan from Mays Landing

May 28, 2013

I have just leased a brand new Lexus 350. As a returning customer, I know my car will be wonderful, but Lexus of Atlantic City made the process a dream. My salesperson, Helen, was absolutely the best! Bob, the finance manager worked with me to present me with a great deal. My husband and I will be back!!

Riesa

May 22, 2013

Having come from many Toyotas I am familiar with the feel of the car. However the customer service and overall luxury of the buying experience is quite special. I'm sure my new (pre-owned) car will be enjoyed for years to come and I look forward to all my contacts with the Lexus of AC staff. Thanks Tom and Scott and Bob.

gregc919

May 19, 2013

My wife and i purchased a 2013 Lexus 350 ES and Helen was TRULY OUTSTANDING. We will definitely recommend this dealership. Her professionalism was the best!!!!!!!

DelightedDC

May 16, 2013

Making this transaction was a pleasure. Our sales person Helen was truly outstanding. she was motivated as well as knowledgeable. her customer service skills were excellent. Helen demonstrated professionalism which made us very comfortable. moreover, she was able to build strategic relationship with us as individuals. I would recommend this location to everyone. Kudos to Helen!

Coccobob

May 15, 2013

From the first inquiry to driving away in my new Lexus every employee I had interaction with responded quickly and friendly. I decided to purchase the car at this dealership even though their was one much closer to my home for one simple reason they listened to what I was looking for and came through with what they promised!

pd5

May 14, 2013

Tom Tadley was great to deal with. The best car buying experience I have ever had. Quick, friendly, and professional.

Stacy B

May 10, 2013

Since I purchased my first Lexus in 2010, I relocated to PA. I decided to travel back to AC for my second purchase because of the level of customer service I was afforded from Barry in 2010. Again with my second purchase, Helen provided me with excellent customer service and I am very happy with my new car. I will continue to return to this dealership when I need a new car because they value their customers.

Saeed

May 10, 2013

I have been dealing with this dealership for the last 4years and I must say they have always managed to make the experience very special everytime I deal with them. I recently bought a car from dealership and mostly dealt with Helen(sales), I was very impressed by her customer service. knowledge of the product and professionalism. I would recommend this dealership to everyone. Keep up the good work!!

Saeed

May 9, 2013

I was looking to buy a new car and my search for the ended after visiting Lexus of Atlantic city. I mostly dealt with their sales specialist Helen, I was very impressed with her knowledge, professionalism and customer service. I would highly recommend this dealership to everyone reading this review. Keep it up!

dmyers3226

May 6, 2013

My wife and I stopped by the dealership to check out the new models and to see what kind of a deal we could put together. I was greeted by Harry, who is a very pleasant person and easy to talk to. He asked some basic questions to get a feel for what we were looking for. As a current Lexus owner, I already had a specific vehicle and options in mind.I was pleasantly surprised at how easy and comfortable the process was. No 'Dog and Pony Show' going back and forth every 5 minutes with the proverbial 'were do we need to be?'. We were specific on what options and colors we needed on the vehicle, monthly and down payment amounts. Rob and Harry presented a straight deal. The numbers were in the ball park, and we were comfortable with the deal. It was not a vehicle that was currently in inventory, but they were confident that the correct vehicle would be located.Harry was excellent in communicating when the vehicle would be ready for delivery, and the process was seamless.I must also mention that Mike really took the time to go over all the different options available. He really knows the technology side of the vehicle, but also offered some interesting information on some of the design changes over previous models.Everyone did a great job, we enjoyed the experience and are enjoying the ES350 even more. Thanks,Dave Myers

Staciilove876

May 6, 2013

I purchased my first Lexus at this dealership in 2010. Since my first purchase, I relocated to Pennsylvania and decided to driving all the way back to Lexus of Atlantic City for my second purchase due to their excellent customer service. The staff are courteous and friendly.

retiredgov

May 5, 2013

Very friendly knowledgeable staff. All the personnel are very courteous and helpful. Special thanks to Harry Grimley who stepped in to assist me when my regular sales person,Helen Bitzberger was not available when I visited the dealership.

r0bert77

May 3, 2013

They listened to me and knew exactly what I wished to do and accommodated me. Harry Grimley was knowledgeable and most helpful. He and the others involved in the trade-in made it easy for me to return to a Lexus.

Joe Grau from Mays Landing

May 3, 2013

From the time I entered the dealership until I left, I couldn't be treated any nicer. My salesperson Helen Bitzberger, was very attentive to my needs and conducted the negotiations very professionally. She took the time to get to know me and at no time tried to pressure me into a sale or into something I did not want. If i ever need another car, I will come back here.

Nick P

May 3, 2013

We went to Lexus in Atlantic City because my wife has been driving them since 1999 and this is the only place she really feels comfortable with. Chuck, Bob, and their team did an outstanding job getting us in the GX that we wanted. They even went the extra mile to secure the financing that we asked for. I can say enough about their knowledge of the cars, the selection of their inventory; and the effort they put into meeting the customers needs. I highly recommend taking the ride to Lexus in Atlantic City.

Lerual

May 2, 2013

Great dealer with a positive customer service attitude for both sales and service. They will go the extra mile to make sure that you understand what service is needed and the cost.

Bob

May 1, 2013

I've dealt with this dealership for over twenty years. They have always delivered. Consider sales and leasing consultant, Chuck Landherr to be a reliable and knowledgeable professional who takes the time and effort to make the leasing experience seamless in its execution.

BDuBois

May 1, 2013

The dealership was very helpful with information to help us make our decision. Then when we decided to buy they helped us work around our busy schedule. Everyone was very nice and I felt like I received the best deal I could have.

Tom

Apr 13, 2013

The sales staff is knowledgable and helpful. One of the few low pressure dealers I've been to. Overall, a pleasing experience.

Alicia

Apr 11, 2013

I had a great experience at Lexus of Atlantic City when I purchased my new GX 460. The finance manager Chris Delvecchio was outstanding. He was extremely pleasant and great to deal with. He was friendly and answered all of my questions, making me feel at ease with my new purchase. I would highly suggest asking for him if interested in purchasing a new vehicle. I will definitely be interested in purchasing more vehicles from there because of my recent experience with Chris.

SDCouser

Apr 4, 2013

Talk about a story of redemption...I cannot give enough accolades to Scott Harvey, Tony DeLaurent, Chris Delvecchio, and Nancy DeCecco at Lexus of Atlantic City, NJ. I crossed state lines in search of my vehicle and must confess that we had a bit of a rocky start, but they made it all worth the while. These people know the true meaning of customer service. They are genuinely NICE and will do any and everything in their power to accommodate the customer and ensure a pleasant experience. They waited for my arrival after their scheduled close time on a Saturday afternoon, gave me a great deal on the price of the vehicle without a hassle, AND delivered the car to me. To top it all off, Nancy, in the administrative section was an absolute joy to deal with in preparing the paperwork. I whole-heartedly recommend this team to anyone in the market for a car and I will seek them out when the time comes for me to buy again as well. I am so impressed...and I am not easily impressed. Great job! It truly was a pleasure. Thanks so much.

Manny desai

Mar 28, 2013

I recommend this dealership who is looking to buy Lexus we bought new Lexus e350 we got the best price and best and friendly service from the team of Lexus of atlantic city specially bob Prato and chris gave us a grate Lexus buying experience I strongly recommend Lexus of atlantic city a great place to buy Lexus very happy with over all experience

Desai family

Mar 28, 2013

Love my new car! Bob Prato was of great service! The car is just what I wanted and I couldn't have found a better dealership to get it from, the price was great!

Luxury Lovers

Mar 25, 2013

This is our third purchase from L.O.A.C. Each time we were impressed with the dealership's desire to meet our auto needs and make buying and trading easy and affordable. Our salesman, Bob Prato, treated us fairly, and that's what sealed the deal. We traded in our 2007 RX350 and bought a new RX350. We met Scott, the Lexus Sales Mgr., who also made sure we were satisfied customers and continues to accommodate us in every way possible. This is a first class operation from start to finish, and I expected nothing less from a luxury car dealership. My husband and I are very pleased with sales and service.

5th time owner

Mar 21, 2013

This is my 5 th Lexus vehicle and I've returned to the same dealer again. Helen was wonderful to deal with, very professional yet very approachable

Rachel Chesnowitz

Mar 18, 2013

The staff at lexus of Atlantic City was very nice and their service was great. I recommend this dealership to anyone who wants an easy process on buying a new or used car. Chris Delvecchio, the business manager was amazing and did a great job of getting me in and out with no problems. I highly recommend buying a car from this dealership. I will definetaly be going back when i want to trade in my new lexus GS350 :)

millerusmc7 / DEE

Mar 5, 2013

I WOULD HIGHLY RECOMMEND YOUR DEALERSHIP TO ANYONE LOOKING FOR AN ACCEPTIONAL AND TOTALLY PROFESSIONAL CAR BUYING EXPERIENCE. I WOULD LIKE TO TAKE A MOMENT TO THANK TONY DILAURENT FOR HIS HIGHLY MOTIVATED APPROACH IN SELLING THE LEXUS CARS. HE WAS VERY PROFESSIONAL, POLITE AND REALLY MADE THE WHOLE PROCESS ENJOYABLE. I WOULD ALSO LIKE TO ACKNOWLEDGE ROB BUDZAK AND MIKE AGUIAR FOR THEIR PROFESSIONAL ADVICE AND HELP IN COMPLETELY UNDERSTANDING THE LEASING OPTIONS, ALONG WITH HOW TO USE THE BLUETOOTH OPTIONS.

HVJudy

Mar 1, 2013

After purchasing my husband's 2011 RX350 from Helen Bitzberger at Lexus of Atlantic City, there was no doubt in our minds that we would return there for my new Lexus RX350. Working with Helen was a pleasure. I knew that I wanted the RX350, but even after changing the interior and exterior colors I wanted, Helen was gracious about locating the new car. When the purchase was complete, Helen took the time to load my contacts from my phone into my new car, and quickly and clearly demonstrated how to use the new features in the 2013 crossover. Chris Delvecchio, the Business Manager, was pleasant and efficient in working with us to finalize the papers for the purchase of my second RX vehicle. Lou Cinaglia, the Service and Parts Director, arranged to have a few accessories that did not come with my car, available the very next morning. My husband and I wanted to drive the car home together, and Lexus of Atlantic City made that possible by delivering my husband's car to our home the next day. The service department at this dealership is efficient and honest, making this dealership the VERY BEST that we have worked with, including the many agencies that my husband has dealt with over many years!

Rich

Feb 26, 2013

I can attest to the below review as that has been my exact experience with Helen Bitzberger and Atlantic City Lexus. This was my third RX350, (the 1st was from a different dealership) the last 2 were purchased from Helen as I was not happy with the original dealership. Helen makes the car buying process enjoyable, the thought of going to the dealership is no longer painful but a pleasant experience. Helen and I work out all the details over the phone and when I arrive she's holding the keys to my new car, sign the paperwork, receive a detailed overview of the vehicle and on my way. This fits my busy schedule perfectly and can't wait to do it again in another 3 years. Thank you Helen!

Mandy bottino

Feb 23, 2013

I recommend this dealership to everyone interested in buying a Lexus. They are great people to deal with. I have just leased my third Lexus. My first was an RX and now I just got my second ES. I have used Helen Bitzberger as my car dealer for all three of my cars and I will continue to use her for my future Lexus purchases!! Also, I have to give a shout out to the service department, they do a very thorough job in taking care of all of my past and present Lexus cars.

Christine

Feb 21, 2013

With well over 200,000 miles on our 1st RX300, we wanted a 2nd one. We chose our local dealer, Lexus of Atlantic City, in Egg Harbor Township, New Jersey for our new purchase. The main reason we chose Lexus of Atlantic City was the service department. They have handled the service of our 1st RX above and beyond our expectations, and thats not an easy task, (Thank You, Chris!) We would highly recommend this dealer to anyone in the market for a New or Used Lexus. Just ask for Chris in the Service Department and tell him Christine sent you.

Chris D.

Feb 18, 2013

I've had BMWs for over twenty years and after buying a new Lexus I'll never buy another BMW. The Lexus sales people and service blows away any BMW dealer I have dealt with over the past two decades. Lexus goes the extra mile to insure a hassel free experince and spoils you at every step of the process. I've never written a review for any product or company but I had to share my experience that I had at this Lexus dealership.

Myron Polulak

Feb 5, 2013

Having a high regard for the Lexus brand, I shopped for a new vehicle at the dealership in Atlantic City. Dealing with Tom Tadley in sales and the business manager, my overall experience was excellent. Both were honest and worked in my best interest to make the buying experience pleasant. I would recommend this dealership and rate them five stars in buying process and faclities. I have not experienced the service department yet but would expect the same professional approach.

Janet and Tony

Feb 4, 2013

What a great experience. Scott Harvey the GM, Bob Prado our salesperson and Chris the Finance Manager were all exceptional. My wife and I have been buying cars for 30 years and have never had a better experience. Lexus of Atlantic City has us as customers for life. Scott began our process and laid out our many options. Bob took us on a great test drive and was expert at all the details of the RX350. He even taught us things about our old RX that we never knew. Chris made the financing piece so smooth and easy. No hassles, no pressure, no doubt we'll be back. Thank you Lexus of Atlantic City!!!

Trudy

Feb 1, 2013

Six months ago I made a mistake in choosing my fourth Lexus. Scott Harvey made it possible for me to get back into an RX350. The whole team, Scott, Chuck Landherr, Chris Delvecchio, and Mike Aguiar provided customer service that rarely exists. Can't wait to tell my friends because they all had me believing I was stuck with MY mistaken choice. Love Scott. Love Atlantic City Lexus. Love my new car.

Rita M.

Jan 17, 2013

This is my second Lexus purchase. Loved working with Helen, my sales person. She made purchasing my new RX easy. There were many new features with the 2013 which she demonstrated plus was easy to reach whenever I had questions.

Leon Huynh

Jan 16, 2013

My salesperson was Helen M. Bitzberger. She is great salesperson

Ron and Danielle

Jan 9, 2013

Love our 2013 ES350. This is our third car purchased from Helen Bitzberger. Helen, the buying process, the service... all top shelf!!!

RX driver

Jan 8, 2013

Very friendly and helpful staff. Very knowledgable of vehicle.

Kelly

Jan 6, 2013

Chris in service dept. does an exceptional job and is the main reason i bring my car in for service at this location. He always returns my phone calls in a timely manner explains in detail what service needs to be done if any and always has a loaner Lexus for me.

Jean Tisdall

Jan 5, 2013

This is the second purchase of an RX350 I have made at this dealership and mainly because of Helen Bitzberger. She is competent, friendly and goes beyond the call to be sure the customer is satisfied. I hope she is still there when I buy my next Lexus. She makes the process seamless.Mike the technician also was very attentive and helpful.

Carol S

Jan 3, 2013

Recently purchased a new RX from Lexus of Atlantic City. Enjoyable and uncomplicated process. Helen Bitzenberger my sales rep was wonderful in explaining how to use Bluetooth and the navigation system. The service department is outstanding. Always enjoy visiting Chris and Tina when picking up my car after a service.

MarinaSagen

Dec 30, 2012

I recently lost my 2008 Lexus GS due to hurricane Sandy. I did not hesitate to return to lexus of Atlantic City to replace the car. This is my 4th car purchased/leased thru this dealership. Everyone at this dealership does an outstanding job of making the car buying experience a positive one. Everyone seems to be a 'team player' with the focus of making sure you are comfortable and happy and well informed on the products they are presenting. I would also like to thank Tom for 'jumping in' when I came in unannounced and Helen and Chuck were not available to answer a couple of questions. Again, everyone was very attentive - something that I have not seen at other dealerships, and this to be is a big reason I will continue to do business with Lexus of Atlantic City.

Sadhna

Dec 20, 2012

I have had my cars serviced at Lexus of Atlantic City for many years. Their service team is very cooperative and easy to work with. I particularly like Chris, he is very efficient, knowledgeable and explains the details of the service to be performed thoroughly and patiently. This dealer has recently expanded and renovated their service and sales facility. I usually am able to get a loaner vehicle for the day, but if ever one needs to wait for their car, they have a very comfortable and clean waiting area for their customers. I am very happy with my association with Lexus of Atlantic City.

CMAIMONE

Dec 7, 2012

Customer service was excellent From dealing with Helen to Scott Harvey. We were very happy during and after the sale. Would Highly recommend the dealership and Helen.

LyndaGrace

Sep 14, 2012

My husband and I have been customers of Lexus of Atlantic City for 10 years now. Our experience has always been a good one. The staff is friendly, but more importantly, knowledgable. We bought two cars yesterday. A gently used Toyota Matrix, with only 4,000 miles, and a new 2012 LS350. As it has been in the past, this purchase was completed with ease. That's what I like about dealing with the employees at this dealership. There is no game playing. We, as customers, feel we are consistently treated fairly and honestly. The service department has always been accommodating. When we bring our cars in for maintenance, we feel confident that we are getting the best service. I want to thank Scott Harvey for his patience as my husband and I agonized over a difficult decision. Because of his vast knowledge of various car makes and models, Vinnie Lombardi was excellent in helping us with our Toyota purchase. Chuck Landherr is like a friend we have known for years.We considered trying other car manufacturers this time and even investigated a few. But, we have not found another dealership or car manufacturer that can compare with Lexus of Atlantic City.

Lkanell

Sep 10, 2012

I went to three dealers. I am a resident of Pennsylvania and preferred to buy from Lexus of Atlantic City. I was treated fantastic . chuck was attentive and the paperwork was done efficiently and quickly. The manager, Scott Harvey, was very helpful. This is the second Lexus I purchased from them because they make it most pleasurable.they at an honest dealership which I have found over the years no to always be the case!I will always purchase from Atlantic City Lexus

pjmirag

Sep 1, 2012

I am beginning the search for a new car. Tom Tadley took the time with me and was fine with answering all my questions and taking me for a test-drive. If I decide to buy a Lexus, it would definately be from Tom at Atlantic City Lexus. PJM

marie gallagher

Aug 22, 2012

From the moment I and a friend entered the Lexus showroom, Ifelt at ease and welcomed. Chuck was geniunely friendly and concerned about me. Chuck was efficient and quick with all of the paperwork. It was so easy for me to lease my first new lexus.

smitty543

Aug 3, 2012

Tom was friendly, explained features of the 2013 ES in which we were interested, and also explained and contrasted feature of other Lexus models. He was NOT pushy in any way, took us on a test drive of the vehicle, and and answered all of our questions,

Sindy Baker

Jul 31, 2012

I currently own my third Lexus! Ive had an RX, GX, and Chuck Landherr just handed me the keys to my gorgeous LS! I drove the new XTS Cadillac and I have to say, my Lexus is far superior in handling, comfort, and looks! I have been with Lexus for 12+ years because Lexus of AC provides outstanding customer service and car maintenance! They have serviced all three of my cars and I would never consider going anywhere else! No other car dealership can offer the amenities that Lexus of AC does. My car is kept beautiful with their complimentary car washes each Saturday. In addition, Lou, Chris and Bob in service are always able to provide a courtesy car so I never have to wait. Although waiting is never a problem with apple pie, bagels, coffee and juice available! You will never feel pressured to buy at this agency. They respect your time and truly listen to your needs. Scott Harvey, General Manager demonstrates his true professional ability keeping this agency at the top of its game! Bravo! I was thrilled to purchase my new car from Lexus of AC! Go visit, you wont be sorry! -S.Baker

SNasevich

Jul 10, 2012

As always, Lexus goes the extra mile. Our usual dealership is Cherry Hill Lexus. While down the shore for a few days Atlantic City Lexus was able to accomodate us and take care of our RX350.

Mmellon

Jun 27, 2012

Tom Tadley was extremely helpful in making our car buying experience a very pleasant one. He took the time to ensure that we completely understood how to use all of the car's features. He was efficient and friendly, and didn't waste our time. We are so happy with our new RX 350, and highly recommend Tom Tadley and Lexus of Atlantic City.

billcara136rate

Jun 14, 2012

I have been to many other dealers and none (even other Lexus dealers)compare with the level of service I have experienced with associates in everysingle department. Our salesperson was especially great to work with. Helen was instrumental in quickly getting us the exact car we wanted and the deal we needed.It's always a pleasure to drop in to this dealership!

retiredgov

Jun 13, 2012

Very knowledgeable friendly and informative sales staff. Dealership had a large selection of the model that I was interested in. Having purchased a lexus from this dealership previously I was familiar with the service department which provided excellent service. For these reasons I returned to Lexus of Atlantic City.

newman4865

Jun 11, 2012

I was greeted very promptly by the Sales Manager and the customer service was an A+. I will definitely buy more cars and trucks from this dealership. Vince Lombardi handled the sale of the 2008 BMW 328i that I purchased and did an excellent job.

Munilou

Jun 10, 2012

Helen was professional and friendly. Every dealership should have a Helen for repeat business. I know that I'll go to Helen before any other Lexus dealers.

Reneed37

Jun 9, 2012

We were looking for a 2009 Lexus 350 with a navigation system. I found one on line , called and spoke to Vincent . He immediately went out and looked to see if the car was what we were looking for . We made an appointment for the next day. Vincent was waiting for us and had the car ready for us to take it on a test drive. He had all the figures ready for us. After we decided to buy it we were introduced to Peter who handled all of the paperwork for us and called the insurance company so we could drive it home that night. They were both very professional.

kcoopertruitt

Jun 8, 2012

I was greeting right away with friendly and courteous people. Helen was right there to greet me and walked my threw everything and made it a point to make sure that everything was understood. The employees most of ordered pizza for lunch and it was very nice of them to offer Pizza and soda to my mother and myself. Helen followed threw with everything...

KM1107

Jun 3, 2012

My wife purchased her "dream" car (2012 RX 350)from Lexus of Atlantic City a few weeks ago. Not only was she thrilled with it, I was hooked too. We passed the Pre-Owned lot and decided to stop in. The cars they had on the lot were really nice. This is where we met Vinnie, our salesperson. He was very friendly from the start. We test drove two different pre-owned Lexus cars and decided that the RX 350 was also perfect for me. A few hours later, we returned and I test drove another RX 350 and I was sold!!!! Vinnie and the entire staff were so accommodating. We even had a tour of the service department. From my wife's purchase, to mine...the service was top notch. Vinnie was professional, yet he made us feel very comfortable. It was not your typical car buying experience...this one was special from the moment we arrived.Overall, if you in the market for a new or pre-owned car, look no further. Lexus of Atlantic City is the place to go!

edie1043

Jun 3, 2012

My daughter purchased a brand new RX 350 and she was so thrilled with her new car and with her experience at Lexus of Atlantic City, we decided to pay them a visit. (We live an hour away.) After seeing my daughters RX 350 with the Navigation system, we just had to have one just like it. However, it was not in our budget to purchase a brand new one at this time. Therefore, my son in-law introduced us to Vinnie on the Pre-Owned side of the dealership and he was wonderful to work with. The moment we arrived, I spotted a 2011 Satin Cashmere RX 350 and I was in love. Vinnie spent a great deal of time with us and explained all of the features to us. After we took it on a test drive, we were sold. Vinnie was fantastic and very patient with us. We appreciated that the Lexus team worked so hard to find a car for us that was just perfect and that also could fit our budget. We could not have asked for more. This dealership was just wonderful. They made us feel special from the moment we arrived. I highly recommend Lexus of Atlantic City! It is worth the drive. Thank you Vinnie and to the staff who assisted us with our purchased.

Lamaswala

Jun 2, 2012

We had a wonderful experience purchasing our BMW X5 from Lexus of Atlatic City. We drove from Dover Delaware, to the dealership because of the competitive pricing on the vehicle. The staff were so knowledgable and genuine. We were very impressed in how easy and organized the purchasing process was. I would definitely recommend family and friends to purchase their next vehicle from Lexus of Atlantic City. Great group of people! Five star service! Unbeatable price! It was all around a great experience! Warm Regards,The Lamaswala Family

LM0601

Jun 2, 2012

Lexus of Atlantic City offers a fantastic car buying experience. The service provided far surpasses any other car dealership we have experienced. I purchased a 2012 RX 350 from Chuck Landherr. He was a true professional and very knowledgeable about the features of the RX 350. He made the experience fun and he was just a joy to interact with. The entire staff was outgoing, friendly and truly genuine. Lori Hamill in finance was fantastic work with as well. She made my purchase seamless. She was friendly and made me feel comfortable, which is important to me as this is a large and exciting purchase. Each employee made me feel like a valued member of the Lexus of Atlantic City family. Scott Harvey, the General Manager, went the extra mile to make us feel special as well. He told us the Lexus experience would be like no other and he was correct! Wow!!! We were so impressed with my new Lexus and this experience, we ended up purchasing three RX 350's in the month of May within our family. I would recommend this dealership to anyone interested in a Lexus as it will be the best car buying experience of their life. Thanks Lexus of Atlantic City for making our dreams come true.

Cja411

May 26, 2012

Great experience. No pressure....Helen was outstanding! The entire staff including the service department are first class! They made the entire experience a joy. We will most definetly be back!

400hitter

May 24, 2012

I was a little worried about some negative postings I had read, until I found out that they were written by a former disgruntled employee, I decided on leasing a new LS.Wow, what a car, Helen was great, really knows the car inside and out. I had been using Lexus of AC's Service Dept. on a used Lexus I had purchased. I got a great number for my trade and decided to buy my dream car. I priced them with 3 other dealers and they did beat the best price I got by $35.00 per month. That doesn't sound like alot but it adds up. When I took delivery it was raining, so they gave me a free detail, and a week later I came back in and they did a perfect job. The car was SPOTLESS. I also go EVERY saturday for my free carwash. How do you top that. I go in for my coffee and 20 minutes later my car is spotless, and they do the interior and exterior. This place is amazing Thank you Helen, Naz, and everyone that helps keep me on the road.

Rider13

May 24, 2012

I have purchased 5 cars from Lexus of AC and I swear it just gets better each time I go. To say that they treat me like family is an understatement. Bob was great, and the new GS 350 is the new Ultimate Driving Machine.very professional, and my car was Spotless when I picked it up. I cant say that about all the dealers I have dealt with. I spilled some soda all over the front of my car 2 days after I purchased it. When I brought it back, not only did they get all the stains out, they didn't even charge me. Great service and detail dept. the local shop wanted $100 to get them out. Thanks again, I'm glad I saw that billboard that read how do you like me now. With the GS. Well, I do like this dealership very much and love my car even more. Very clever billboard, by the way, brilliant. Lexus is finally pushing the limits of what luxury cars should be.

asherrick

May 17, 2012

The sales experience was excellant. My husband and I were not at all sure what make of car we were interested in, and therefore we wanted to shop around various dealerships and test drive various cars. Barry and the sales manager were very patient with us, as we came back 3 times (and again test drove the car)before we finally made our decision. All times , they expressed confidence in their product and price, while giving us the space we needed to make our decision. In the end, they gave us the final push (nicely) we needed to close the deal.

alacrity1034

May 14, 2012

The entire experience was truly a pleasure. They replaced the defective panel, drove us to a diner while doing the necessary work, picked us up at the diner and returned us to the repair shop. Every one was friendly towards us.

SFRobGleason

Feb 28, 2012

I needed to buy fast car quickly! Barry let me rush him through the process. SORRY Barry, but thanks! I had the keys in 30 minutes.

katiedev

Dec 28, 2011

As usual, Chuck goes beyond and above with his customer service. He asks if any specific problem exists, and questionsregarding service to be rendered. Chuck will contact you asap if a new issue arrives while servicing the car, and willask if we'd like to have issue resolved. He explains in detail and shows on paperwork if any concern should be resolvedto keep us safe while driving. We appreciate and trust the honesty, and feel comfortable getting service done. From Lou,to all his service staff members, they always acknowledge you and show interest in taking care of your car's needs. To methis is a great asset for anyone dealing with the Lexus of Atlantic City's Service Dept.