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Used Cars for Sale at Liberty Subaru in Emerson, NJ

481 miles away from you!

Liberty Subaru of Emerson offers you the opportunity to find used cars by Liberty Subaru. Liberty Subaru is a trusted dealership serving clients throughout Emerson, in search of certified used cars. Also, Liberty Subaru is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Liberty Subaru to get the affordable car that is right for you.

Location: 55 Kinderkamack Rd, Emerson, NJ 07630

Phone: (201) 261-0900

4.6 Google 681 reviews

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What’s more, Liberty Subaru of Emerson has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Liberty Subaru. Check out the listings today to find the right car for yourself. Liberty Subaru is definitely the best place to buy used cars online.

4.9
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Based on 940 Reviews

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Julia Nuesch

Jun 28, 2021

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We had a great experience trading in our car and purchasing a lease. Anthony was an excellent sales person from first visit to last. He was patient with my questions, gave me an opportunity to test drive two vehicles and kept in touch with us as we waited for our car to be delivered. When we went to pick up the car, he was very detailed in his introduction to all the features - very thorough. This was something I've not experienced from a sales person in past vehicle purchases. I was grateful for his matter of fact approach. He didn't try to "sell me" but rather was responsive to my questions and understood what I was looking for. I think it is important to do your homework before going to a dealer so that you have a better understanding of what you want and need. I did this and was very happy with the outcome. I highly recommend this dealership experience and Anthony as a sales person.

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Viken Daoud

Sep 22, 2021

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Service department/service adviser Mr. Gonzales. njhye1 "Took my car in for service stated vibrations at highway..." Took my car in for service, stated vibrations at highway speeds, and clunking while making slight left turns on curves. Service department, never took my car on the highway for a test drive, told me there are no highways nearby, but they were quick to recommend, brake and rotor replacement, also high speed balancing. When I suggested highway test drive, Mr. Edgar Gonzales wanted to charge me another diagnostic fee, in addition to the first diagnostic fee, which did not resolve anything. Since my concern was highway driving vibrations, I asked why didn't they take it on the highway, and charge me the fee accordingly, his response was, going to the highway is more time consuming, and there will be more diagnostic charges. At no time I expressed concerns about vibrations while braking. The last time I was in the service department for service 2000 miles ago, I was told the rear brakes were worn out, to change them soon, If I don't, rotors may need to be shaved, or maybe replaced, and nothing was said about the front brakes, but Mr. Gonzales was quick to tell me I need new brakes and rotors. Mr. Gonzales stated my car needs wheel balance, and the technician stated on the work order "may need balancing". If you do not ask for the complimentary car wash, you take your vehicle home with oil stains, which are left by the technician. Bottom line, I was charged diagnostic fees for recommendations, and not to find and resolve the issue. I doubt I'll be going back to their service department again.

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Corey Leong

Sep 14, 2021

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This is a review of the service department. I showed up with the most horrendous noise coming from my brakes and I was fully expecting to be quoted for new brakes or some other $3000 fix. I've been going to sleazy service departments for years and this is what I've come to expect, BUT Liberty Subaru's service department assessed the car and determined that it was just a rock in my rotor and removed it for free. I know it's not exactly fair to give a glowing review for doing what is expected, but it feels like any other service department would have easily used this opportunity to scam me into several unnecessary and expensive fixes just to make a buck. It was very refreshing to be treated like a human, spoken to plainly with respect and honesty. I will happily continue to use Liberty Subaru's service department even though there is another Subaru dealer 20 miles closer to me.

KR

Kellie Riley

Sep 8, 2021

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Great buying experience. I lost my car in the recent flooding of Ida. I called the dealership to inquire about available vehicles and Nilsson was so helpful. I was able to make a deal over the phone and put a deposit on my car until I got out there to sign paperwork. No hidden fees. Straightforward and upfront. Would definitely recommend.

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Tee Senatore

Sep 18, 2021

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Great service - Joe D. was my salesperson and he was helpful right through the process. He went over everything and was open to any questions I had. Tom in finance was a pleasure to work with. I am so happy with my car!!!!! Great dealership!!!!

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Nick

Nov 29, 2016

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Dan was very knowledgable about specifics of the car. Nice guy. That's the main reason I went with him over other dealerships. Process was relatively quick.

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Shelly F

Nov 29, 2016

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I have been going to Liberty Subaru for almost 20 years and have always had positive experiences. I bought my first Subaru Outback from them and have been leasing since then. The same sales and service employees have been there as long as I have been going. They are honest (not a word I usually use referring to employees at car dealers), knowledgeable, kind, incredibly helpful, and are never pushy. They have become like my second family. Jeff Miletta is outstanding! He has helped me with all of my Subaru purchases/leases. I have had only positive experiences with all the employees I have worked with at Liberty Subaru. I have recommended Subaru Outbacks to family and friends, and will continue to do so. Liberty Subaru is definitely worth the trip if you live anywhere on the east coast!

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IraGene

Nov 26, 2016

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This is my first Subaru, although other family members and friends have owned Subaru's for some time now. What I can say at this point is that the dealership experience in terms of ordering, and delivery, has been friendly, and professional. My salesman Jeff Miletta is really knowledgeable about the Subaru product line! I look forward to a totally positive ownership experience.

LG

Luz Garvey

Nov 26, 2016

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I had been car shopping for over a year and had narrowed down to two models -- one of them Subaru. What tipped me over to Liberty Subaru was Jeff Wangerin, a pleasure to have been his customer! He explained all of the different options and was extremely courteous and helpful. In fact, the sales people are not pushy and on top of you all the time like all of the other places I visited. Jeff gave me the space and time I needed. Answered all of my questions and concerns. Jeff went on vacation but left his counterpart Jeff Miletta to go through the new car when I went to pick it up. Jeff Miletta was also so informative and so thorough with everything!I had a great experience at Liberty Subaru from when I first started at the beginning of the year through the pick up of the car in November. I would highly recommend this dealership. Thank you Liberty Subaru!!

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Dawn63

Nov 22, 2016

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I was very happy and the experience and knowledge was great with Dan . I will highly let all family and friend know about the dealership .

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rubino

Nov 20, 2016

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Ed Vogel (salesperson) was patient and jovial.Honest and courteousVery helpful in explaining our options.I highly recommend this dealership.I also enjoyed the monthly Q&A sessions.

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fresherika

Nov 19, 2016

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John and Liberty Subaru were an absolute pleasure to buy a car from. I really can't recommend them enough. I didn't meet any of the other dealers there, but I really feel like we lucked out with John, especially after an experience at a different dealership in Queens crashed and burned.John, instead, made us feel like family. I trusted him 100 percent after about five minutes into our first conversation, not something I say lightly. The whole process was super smooth and efficient and pleasant. If you are buying a Subaru, go to John and go to Liberty.

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JT_from_NJ

Nov 18, 2016

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Had a great experience with the delivery of my new WRX from Liberty Subaru. I placed a custom order a few weeks back. When I came to take delivery of the vehicle, Jake went over everything, the finance adviser Tom had all the paperwork waiting for me and I was out of there driving my great new car in about 20 minutes.

JA

Jane Almeida

Nov 18, 2016

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I was thoroughly pleased with my experience at Liberty Subaru. My sales representative, Jake Barron, did an exceptional job showing me the vehicle I was interested in and answering all my questions. He made the negotiation of sales price and overall purchase experience very pleasant and stress free. He was very responsive to both phone calls and emails. I would recommend Jake and Liberty Subaru to anyone interested in purchasing a Subaru.

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Timothy Dunn

Nov 18, 2016

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Alex Welsh, salesman at Liberty Subaru, has been very helpful, personal, pleasant and overall a courteous gentleman in helping us purchase our second Subaru through him.

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jpatrick

Nov 16, 2016

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Too easy!! Very helpful, no pressure, and cooperative with test drives in a difficult arrangement for the dealership with traffic due to construction. Thanks and best of luck Daniel!

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Juke11

Nov 16, 2016

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I found online a Nissan Juke at Liberty Subaru the price was great. The salesman Mike Gallo was friendly and pleasant, as well as knowledgeable about the vehicle he was presenting. The dealership as a whole was cleanly and inviting with no pressure of sales. I would recommend Liberty Subaru to anyone looking to purchase vehicle. Thanks Mike Gallo and the Liberty Subaru Team.

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happydriver

Nov 15, 2016

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There was none of the stress and pressure at Liberty that I had faced at other dealerships. Dan Lidestri patiently answered all my questions and let me take my time in reaching a decision. They offered a fair deal without any drama. This was a very positive buying experience and I would highly recommend Liberty.

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mikeg

Nov 15, 2016

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I"m not an easy grader, but gave Liberty five stars because, as car shopping goes, the experience was stress free. They did not have the Forester I was looking for but ordered exactly what I wanted instead. It arrived in the time frame stated, about a month. Right now, I'm pleased with the experience and the vehicle.

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sem19730

Nov 15, 2016

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We first met with Jake who gave us a brief description of each car and helped us find our best match. He took us on a test drive and was very honest and professional the whole time, despite sitting in construction-related traffic. Thank you Jake for getting us started!Our second visit, we met with Ed and told him we were ready to make an offer, but had some questions first. Ed is friendly and knowledgable. If there was something that he was unsure of, he would double-check and make sure we were getting the right information. Ed made us a fair offer off the bat which was refreshing to say the least! He even came in on our pick-up day which was his day off (and it was a rainy one!!!) Thank you so much Ed!Finally, we spoke with Rob in Finance who made sure we knew where every penny of our money was going. He was very pleasant and willing to help on that rainy day. Thank you Rob!Thank you to everyone else at Liberty Subaru who helped add the Legacy to our family!

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flcafasso

Nov 15, 2016

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Ed Vogel was very patient and knowledge about the Subaru line of cars. We were considering either a Pre-owned Outback or the Forester, test drove both. Since we are new to the Subaru family,we had a lot of questions. Ed answered them all with such wonderful knowledge about the difference of the two cars. It was a stress free experience due to his expertise. We went with 2014 Outback and love it! So,if you are in the market for a pre owned or new car , Ed is your man! Finance was a breeze with the help of Rob. Truly a non stressful experience!

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Obryant Sepulveda

Nov 14, 2016

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I went to Liberty Subaru to hopefully purchase my first new car. I got there and walked around the lot and was then approached by Tom. Off the bat Tom was very polite, and professional. Told him what I was looking for which was the Impreza 5-Door. He showed me what they had, explained the model, explained the difference in base model, sport premium, and sport limited. Felt like I kept asking the same question but Tom had no problem in explaining them over. Test drove the car, went over everything answered all questions I had, my girlfriend had. I didn't feel rushed nor felt like I was being told what I wanted to hear to just purchase a new car and get out. Once I was finished with Tom from the finance dept. Tom showed and explained me every feature the car had, connected my Bluetooth phone to the car. I would definitely purchase another car from Tom and send people to Tom to purchase a car. He truly provided 5 Star service!

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James Buwen

Nov 13, 2016

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Simple straight forward, no hassle. The best new car search in have ever experienced. I was able to complete everything online, remotely and only had to come to the dealership to sign final paperwork and drive off with the vehicle. Bravo!Thanks

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Elizabeth Foster

Nov 13, 2016

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Daniel Rovelli is a great sales consultant! He was very professional and showed me the exact Subaru's I was interested in. Everyone there was great and made the process easy. This is my first Subaru and first car I have brought on my own. Liberty Subaru is a great place to get a car!

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TatyanaH

Nov 13, 2016

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Jake was extremely friendly and helpful when it came to purchasing my car. He was also very knowledgeable about the cars and there individual differences. Price wise, he helped me to find cars that were within my budget and gave me sound advice. Would recommend him and this dealership to anyone in need of quality cars and quality service.

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Carol

Nov 12, 2016

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This is my first Subaru and I am very pleased with the professional, courteous and friendly service we experienced at Liberty Subaru. Thank you Jeff, this was a stress-free vehicle purchase. Your patience and knowledge is recognized and appreciated.

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bechelli

Nov 11, 2016

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My Sales Consultant was Dan Rovelli. I had to finally say good bye to my 2000 Subaru Forester. Dan was very professional and accommodating. I called that morning requesting info. on Foresters currently on the lot. Not only did Dan call me back with a list of cars avail. he also took the info. on my current car to see what kind of trade in I could get. Once I purchased the car, Dan not only reviewed all the safety features my new car has but actually set up my radio stations for me and told me if I needed help with the Bluetooth he would do it for me. Dan also took the time to introduce me to the service staff and discussed future maintenance appointments. My brother purchased his Subaru Forester from LIberty last year. My twin sister's Subaru Legacy is elderly and will need to be replaced soon. I already told my sister when she is ready call Dan Rovelli. When I returned for my plates, they were put on immediately and I was thanked,again, for my business.I should be a Subaru commercial. I really really miss my old Subaru, Jude, but love my new one, Lizzy. It's a Subaru!!!!! What's not to love.I want to thank Dan for not letting on if he thought I was a nut case. I was very unhappy parting with my Jude. I arrived unhappy and not thrilled with being there. I did leave with a guilty smile on my face. Thanks Dan

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mary

Nov 11, 2016

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I was thoroughly pleased with my experience at Liberty Subaru. My sales representative, Jake Barron, did an exceptional job showing me the vehicle I was interested in and answering all my questions. He made the negotiation of sales price and overall purchase experience very pleasant and stress free. He was very responsive to both phone calls and emails. I would recommend Jake and Liberty Subaru to anyone interested in purchasing a Subaru.

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Eddieb

Nov 10, 2016

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Mike was very nice . We were able to review a few cars thru true car.com and were able to see them with Mike. We liked one of them and went for a ride. Mike had the shop fix a plate light and we were good to go. No fuss no hassle.

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joyvl

Nov 8, 2016

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Friends brought us to Tom Quinn and Liberty Subaru for our first Outback. We tend to avoid dealerships and high pressure sales. We were impressed with Tom's professionalism and desire to answer all our questions. He found the absolute best car for us, and we are thrilled.Joy and Skip

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The Trumpster

Nov 6, 2016

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I have been dealing with Liberty Subaru for 30 years. Sales and service have been top notch. We just bought a brand new 2017 Subaru, our 5th new car from Liberty. Jeff, the sales representative, was great. I've known Bob (in service) and Dan (sales manager) from day 1.

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VJC

Nov 5, 2016

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Today I leased my 8th Legacy from Liberty with the amazing assistance of Dan Cohen and Jeff Wangerin. I couldn't be happier with everything ~ from the selection process to the phone/electronic ease of working out the deal to Jeff's comprehensive tutoring on all the fantastic bells and whistles on my new 2017 Legacy. I now live an hour and 15 minutes from Liberty but I will continue to make the trip and call them my dealer because of the stellar customer service and experience!~ VJC

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Barb189

Nov 4, 2016

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Our sales consultant was simply the best. John was very knowledgeable, took his time thoroughly explaining all the safety features we were interested in, and was exceedingly patient and understanding of our wants and needs. I would look forward to buying my next car from John and recommending him to my family and friends. In fact, John was recommended to us, from our son who had recently worked with John in buying their new Subaru.

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Batmobile

Nov 4, 2016

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Love my Legacy! Longtime Subaru owner but first time in a Legacy! Jeff was great and paved the way! At every turn in the process he was informative and direct and on car pick up date he took the time to go over the Legacy features in great detail. It all made car buying fun - as it should be!!

JG

James Garofalo

Nov 3, 2016

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My wife and I had a good experience working with our sales consultant,we felt he was truthful and very helpful in our selection of a car that would meet our needs and price point.Ed Vogel made us feel very comfortable with our dealing with him and Liberty Subaru.

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joanne01

Nov 3, 2016

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This was my first purchase of a new car in 16 years. Mike Gallo was very informative when we had questions. It was a pleasure working with Mike.

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Ruby

Nov 2, 2016

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Best car experience to date. I dread looking for a new car- Dan made my experience worth it! He was efficient, kind and helpful. Even better, I love my new subaruby. It's fun to drive, safe, and reliable. Definitely recommend!

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EileenV

Nov 1, 2016

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I had decided after researching to purchase a Subaru. I didn't know which model would be the best fit for me as I am a short woman with some limitations. I had purchased a pre-owned car from Liberty Hyundai in Mahwah, and my daughter purchased a Subaru from Liberty in Emerson. My experience several years ago with the Liberty dealership and my daughter's satisfactory experience led me to Liberty Subaru. I called to make an appointment for some test drives. Mr. Alex Welch took my call. I could not have been entrusted to a more able salesperson. He explained the details in depth on the models I was interested in and took me on test drives of the two we narrowed my choices down to. After driving the Forester and the Outback, I selected an Outback Limited, with all the options. The car was not at this dealership, but Mr. Welch found one that would be delivered before the end of the month. I patiently waited and when Mr. Welch called me last week to let me know that my car was in, I was pleasantly surprised. I have heard some horror stories of people who purchased other makes of cars who were waiting weeks and months longer due to this delay and that delay. But not this dealership. Mr. Welch spent a good part of the afternoon with me on the two test drives and going over all the questions and details of the car I selected. Once we settled on the pricing and the trade in value of my current car, I was directed to Ms. Nicole Drakeford, Finance Manager, who explained all the warranty plans available. The day I picked up my car, once I had gotten all the books and other information from Mr. Welch, he directed me to the new Finance Manager, Mr. Robert Bontemps, as I was very interested in purchasing several of the extended warranties offered by Subaru. Mr. Bontemps was very accommodating in explaining all the details of each plan and even had the service department complete the inside and outside protection before I left the dealership so I didn't have to make another trip to the dealership for that purpose. The windows were etched and the inside and outside were coated with the protectant. I couldn't be happier with all that was done.Once all the service work was done, Mr. Welch then spent quite a lot more time explaining how the Eyesight works, the headlights sync with the Eyesight, the power seats get set, the remote car starter operates and any other important information I needed. When I purchased the car, Mr. Welch said I should plan on spending several hours when I picked it up - and he wasn't kidding! But this is what I am most pleased about. I have recommended Mr. Welch to a co-worker who is interested in leasing a Subaru and I told her that she wouldn't be sorry if she were to ask for him by name.This was the most enjoyable car buying experience I have ever had.

GS

Griffin Samuels

Nov 1, 2016

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After failed back and forth negotiations at another Subaru dealer, I made my way to liberty Subaru where Dan Ludestri set me up with my 17 wrx sti. The process was surprisingly quick, and I highly recommend taking a trip to liberty Subaru in Emerson, nj. Ask for Dan Lidestri, and I promise you'll leave the dealership knowing you got a great deal, and experience!

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Marianne

Nov 1, 2016

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Going into my third lease at Liberty Subaru, having Dan Lidestri as my sales consultant was by far my most pleasant experience. Knowledgeable, accommodating, most helpful and with a great sense of humor, Dan was a pleasure to work with!!

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David0562

Nov 1, 2016

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Initially Rob Bontemps worked with me at Liberty Subaru, and he didn't confront me with the hard sell. Instead, he asked me questions about my car choices and how they would benefit my lifestyle and driving. He seemed genuinely interested in me--and helping me find the right car, including encouraging me to test drive a Camry, the only other car that I researched online and showed an interest in. I never felt pressure to make a decision about a purchase at Liberty. In fact, it took me a month to make my final decision, and during this time, Rob was promoted and I was transferred into the very able hands of Dan Lidestri. My brief time at the Toyota dealership was a fiasco--my contact pawned me off on a salesman that immediately quoted price and tried to up sell me to a more expensive vehicle; he never asked any questions about what was of interest to me. The Toyota drove nicely--BUT so did the Legacy, which I ultimately purchased. I've had my vehicle for a month, and I am 100% satisfied. The folks at Liberty Subaru make the process of buying a car an extreme pleasure--I felt like a human, and not a price tag. Many thanks to Rob and Dan for making my journey an enjoyable one!

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Robert

Nov 1, 2016

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Dan Cohen handled my entire lease transaction. He could not have been more professional. He, together with his colleagues, assisted in every aspect of the transaction and I would recommend Liberty Subaru without hesitation.

DG

Daniel Gallagher

Nov 1, 2016

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My sales consultant, Mike Gallo, was the most professional and honest sales person I have met in a long while. I have bought many cars from all different dealerships in Bergen County; this by far is above the rest. Especially in the used car market; he took the time to show me all the inventory I was interested in.

IS

Irene Schiffer

Oct 31, 2016

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My husband and I have purchased several cars from Jeff. He helped us to find the car that was right for us at the time and was extremely knowledgeable regarding the various models that we were considering. He helped to steer us in the right direction and at pick up time showed us every new feature so that we could drive away feeling comfortable, confident and excited with our new vehicle.

GP

Gregg Paravati

Oct 31, 2016

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My sales consultant explained everything about my new car. Every button,every switch,everything on the screen regarding the settings for the radio,general information,he paired my phone as well! The guy was just terrific!

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Jane

Oct 30, 2016

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I had been to several dealerships looking to purchase an Outback. It was not until I walked in to Liberty that I felt confident that I was in a top notch dealership. It was my good luck to have Mike Gallo help me with my purchase. He was very knowledgeable and patient. From sale through delivery Mike was great to work with and made the whole experience a pleasure. Don't waste your time going to other dealerships - Liberty is the best. They are family owned and operated and take pride in what they do.

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Bc1957

Oct 29, 2016

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The team at Liberty Subaru are professional,courteous and easy to work with. From the moment I walked in the door to view cars till I drove out my new car, I was treated kindly and respectfully..Jeff spent as much time with me as I needed and I never felt pressured to make an instant decision.What a relief this was after visiting other dealerships!!!

NS

New Subaru owner

Oct 27, 2016

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We were looking for a replacement vehicle for the car that's being bought back by the manufacturer. After some research, we decided that a Subaru Outback would be the right car for us. Jeff was very friendly, professional and knowledgeable about the car and showed us a previously ordered 2017 model that had just arrived. He was very informative and kept us informed about when our order would be expected, since we were ordering the newest model year. We are very happy with our car, and very pleased with the service we received at this dealership.

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Crosstrekowner

Oct 26, 2016

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John was very helpful, knowledgable , trustworthy and patient. He made the process quick and easy . He had a great grasp of the vehicles and finance and lease options.

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Mary :)

Oct 25, 2016

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From the moment we contacted the dealer via phone John was welcoming, asking the right questions to see what our needs were and did not pressure us. John also shared his product knowledge by going over the features thoroughly. From what I understand this is a family owned dealership which means a lot. The whole team (sales, finance & service) makes you feel like a valued customer not just another customer :)

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MS

Oct 25, 2016

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Great experience dealing with Jake. Honest,friendly, knowledgeable, helpful and the price was fair.He responded very quickly back to emails, was straight forward with answering my questions and made me feel comfortable. I am truly happy with the car and the all around experience and will definitely be back thanks to Jake. If you are looking to buy a Subaru,I would highly recommend Liberty Subaru Jake Barron.

KM

Kate M

Oct 24, 2016

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We had been searching for a specific car and found one online at Liberty Subaru. We went to look at the car on a busy Saturday, but received prompt and good service.

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KatelovesSubarus

Oct 22, 2016

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Needed a car in a hurry. They listened to me. They showed me the type of car that I was interested in. They stayed late to complete the transaction. I took delivery of the car the following day. This second purchase from Liberty Subaru.

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Tom G

Oct 21, 2016

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I was in the market for a vehicle and zeroed in on a Subaru Outback. Liberty was the 2nd Subaru dealer I visited and I had a far superior experience there from day 1. I think part of the difference was the other dealer was only one location/brand of a much larger group....but most of all the best part of my experience was dealing with Alex Welch, Alex gave me a sense of trust that isn't necessarily common in the "car sales" business (I've purchased or leased at least a dozen cars over the years..), a trust both in the fairness of the price negotiation and his personal concern for my satisfaction. In sum, if you're looking for a car, and more specifically a Subaru, I strongly recommend Liberty, and in particular you'd be well served to ask for ask to partner with you on your inquiry and purchase !

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Weez

Oct 18, 2016

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I had a pleasant car purchasing experience at Liberty Subaru. Daniel Rovelli was my sales person, and he was great. He patiently showed me a number of Foresters that I had identified in their inventory on-line. Daniel was professional, knowledgeable and not pushy. I appreciate him taking the time to thoroughly cover details. He took the stress out of the car shopping and purchasing process. I am very pleased with my certified pre-own 2016 Forester in the interior and exterior colors I wanted. I recommend Liberty Subaru and Daniel.

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maccar

Oct 18, 2016

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It was a pleasure to buy this car assisted by Alex Welch. He took his time to explain everything in detail, answered my questions, and anticipated ones I didn't know to ask.

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ZG61

Oct 18, 2016

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I bought my Subaru Crosstrek last August and absolutely love the car. I had done research on the dealership and the car I wanted and walked in with high expectations. Mike Gallo took care of me and did an outstanding job getting me the car that I wanted. I especially appreciated his professional demeanor and courteous attention. Thanks for making the whole process such a pleasant experience!

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bikerbob

Oct 17, 2016

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This was my first experience purchasing a Subaru and Jeff Wangerin was very knowledgeable and helpful and pleasant to work with. Very glad to have had Jeff as a salesman and very much like my Forester. Will be returning to Liberty for service..

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Mark MD Menegus

Oct 15, 2016

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Alex Welch was patient, low key, and very knowledgable about the Subaru models. He was very helpful and thorough in ordering and preparing our Forester and instructing us on its use.We had come in to the dealership last year when we were "just looking" and Alex was as cordial and helpful then as he was when we ultimately purchased our car. He and his family also drive these cars, which tells me a lot.Rob Osterlof was very organized with our financing-did this quickly and painlessly and we were driving our new car in an hourHave never seen a car dealership this well run, friendly and concerned with the customer.

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Ruzena Goldenberg

Oct 15, 2016

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I just picked up my second Subaru / My experience with Jeff W was a pleasure, efficient and love my car - The dealership is very service oriented catering to the customer. They are fast, expeditious and want to make the experience as pain-free as possible. Love working with Subaru!

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Nick Folker

Oct 14, 2016

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My salesman was very knowledgeable and took the time to tell me all about the vehicle I was interested in. There was no pressure and he was so helpful. Purchasing the vehicle was a very pleasant experience. I would recommend this dealership to my friends.

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mj63

Oct 14, 2016

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purchased car online.when called to accept offer,was told car had been sold but would honor price for the car I ordered.it took a few weeks, that was to be expected. when car arrived, it was as I had ordered.very happy with the service I received.

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Doyleme

Oct 14, 2016

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Mike Gallo & Tom Portee were great to work with on the purchase & trade in of my old car. Dan Cohen, John Clarke were a great help when I went to pick up the car. It was the smoothest & quickest process I could ask for.

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afreay

Oct 12, 2016

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Liberty Subaru in Emerson, NJ provided me with the smoothest car shopping experience. I have bought cars and motorcycles before and know the nightmares that you could experience when going through the process. At Liberty Subaru, I was pleasantly surprised that I did not experience any headaches or setbacks from the staff, especially John Clarke. John made sure that my needs were well taken care of and that I was buying the perfect car of my dreams. John was a gentleman throughout the entire process and he did not come off as a pushy salesman which literally sealed the deal. John handled everything nicely even though he had other customers that were picking up their cars each time I came to the dealership. His time management skills are great and his personality really made the experience enjoyable. Tom Portee, the finance rep, is also a pleasure to talk to and do business with. If you are interested in buying a Subaru, make no hesitation and head over to Liberty Subaru in Emerson, NJ. You won't regret it.

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Jc117655

Oct 12, 2016

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Ed vogel was easy going and didnt haggle you. Got car i wanted at price i wanted thank you very much! Will reccomend dealership in future

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tvernick

Oct 11, 2016

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John, Dan, And Tom were great to work with. They stayed on top of my lease purchase and trade in from start to finish. They gave a good price for my trade in and didn't low ball. Overall great experience.

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James Felten

Oct 8, 2016

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We just purchased our second Outback from this dealership. We could not be happier. The buying experience was easy and we were treated like family. Our salesman, Mike Gallo, was very focused on meeting our needs and delivering results above our expectations. The only place to buy a Subaru in NJ

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postal26

Oct 7, 2016

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Having been a long time Honda buyer it was difficult for us but our neighbors who have 2 Subaru vehicles advised us to visit the dealership in Emerson and with the help of Ed Vogel we walked away in less than 2 hours with our new vehicle and love the car a legacy which has awd just in time for the winter months. Would recommend the dealership to anyone thinking about a Subaru purchase!

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Kyle W.

Oct 7, 2016

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Dan Rovelli was very helpful and not overbearing or pushy. I would recommend anyone interested in purchasing a Subaru to visit Emerson first. I'll be a return customer and would recommend my family and friends to purchase from there as well.

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InfinitiNut

Oct 7, 2016

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I called the Emerson Subaru dealership prior to arriving to setup a test drive for two vehicles I was looking to purchase. They had the Blue WRX CVT and Black Legacy 3.6R in stock, which were the two vehicles that were on my long list of cars to test drive. Dan Rovelli was very professional on the phone, knowledgeable during the test drive and had great follow up via phone and email, to my several questions, after the test drive. Even though I ended up purchasing another brand of vehicle that I was looking at I would highly recommend using Dan if you'll be buying from Emerson Subaru. He made sure I enjoyed the test drive by adjusting the several modes for the WRX and was very low pressure to work with. I hopefully will buy our next vehicle from him.

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MarvinAgustin

Oct 6, 2016

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Came into Liberty Subaru in the early weeks of september inquiring about a BRZ. I was happily greeted by all of the salesman and ended up having John Clarke as my salesman. John was friendly and understanding of my finances and after matching and beating prices offered by other Subaru dealerships around the area, i decided to make a deal with John. Although he did not know all of the answers about the new vehicle he made sure to find out the correct answer for me from his other peers. The shipping of the vehicle did take some time but my salesman as well as the sales manager made sure to be on top of the order process and kept me posted on updates about the vehicle. In the end, i left this dealership a happy customer thanks to John Clarke and the rest of the staff. I highly reccomend this Sales team to all customers.

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Happydriver

Oct 5, 2016

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Very knowledgeable. Gave me good advice as to which car would be best for my needs. Service, cost& reliability were my chief concerns & Ed was able to advise me appropriately

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onebarbg

Oct 5, 2016

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Salesman very helpful and made buying a new car a great experience! Made it easy to get the car we purchased and we were very happy with our purchase!

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Avril

Oct 4, 2016

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I came in late morning and drove off with my car by evening (I had to go back to my bank to get a check for the car, which took forever). Very simple process from start to finish and Ed and Nikki were awesome! Thanks again!

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mynewsubaru

Oct 4, 2016

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I am on to my second Subaru and very happy so far. Jeff W. was very accommodating picking up my new car. Highly recommend liberty subaru!

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jylee288

Oct 3, 2016

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I went in to look a pre-owned WRX hatchback, already knew I wanted the car, it was just a matter of how good of a price I would get and if anyone would approach me at all to try and sell me something. I've been to a lot of dealerships where no one even flinches to help me out, but here, it wasn't the case. I was outside, checking out the car and Dan R. came right out within 5 minutes and introduced himself and we got to talking. He sat down with me and asked what price I had in mind and we worked it out from there. I was happy with the price I got for the car and my trade-in. Went in the next day to put a deposit down and that was that. The experience was hassle free and took very little time.Definitely recommend this dealership and Dan Rovelli!

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Olivian

Oct 3, 2016

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My first time at Liberty Subaru. Their customer service is great,friendly environment and staff are helpful. Jeff Wangerin is the best. He was helpful and knowledgeable. Overall, I'm very satisfied with my car purchase experience at Liberty Subaru. I would recommend this place to everyone and Jeff was awesome, a pleasure to deal with.

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ADIKARI 6

Oct 2, 2016

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Really nice place. Got my first wrx from Liberty Subaru. Mr Tom Quinn was so nice and helpful the way he explained how the new car buying works and what are the steps . Prior coming here went to couple of places in New York but the experience from those places wasn't good. Glad I came here and tom did a great job. If any of my friends want to buy a Subaru this is the place I am sending them to liberty Subaru

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zediasreis

Oct 1, 2016

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The salesman is very family person with no rush no pressure. You will fill very comfortable and no obligation to deal so ever.... love it

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Lia

Sep 30, 2016

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When we came to look around, and had no intention of purchasing a car, Dan R. showed us all the models and features and helped us narrow down the car that we were looking for. He NEVER once pressured us to buy before we were ready and was very knowledgeable and patient (my mom asks lots and lots of questions). By the time we decided to get the Subaru, we contacted Dan R. and within the day he had found us a car that met our exact needs. . It had what we wanted without any unwanted add-ons or unnecessary features. (I had called around to other Subaru dealers and they inundated me with emails/calls and could not match Liberty's price/ inventory). One of the best things about the experience is that Dan R. accommodated our hectic work schedules and went out of his way to make sure that we felt comfortable with purchasing the car. I must have called him 20 times during the process and he always responded and was very kind. This was my first time purchasing a car and probably my mother's tenth time. Dan R. made it a pleasant and exciting experience for both of us and we couldn't have asked for more.

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msdip

Sep 29, 2016

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I purchased my third Subaru, a 2026 CrossTrec at Liberty and, as usual, the experience was pleasant and stress free as I have found it to be when visiting to service my cars.

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Millie T

Sep 29, 2016

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This was my second visit to this dealership, the first I can't even remember the gentleman name, as I felt he was not too interested in showing me any cars. Didn't even offer for me brochure or to test drive.So I was hesitate to go back, but I did as my husband was with me then. Dan Rovelli came right up to us as soon as we walked in, very professional, polite and knowledgeable. If Dan was unsure, he found out the information right away to convey to us. As my husband and I review the numbers and decided on which path--lease or purchase, Dan would email us and call to see if there was anything else he could provide. There was no pressure at all, however nothing Dan could control, the guys who make the deals weren't able to negotiate the numbers we were looking for. Which for I'm sorry that Dan Rovelli didn't get to sell me the Outback I was looking for.

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Chiefbug289

Sep 23, 2016

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From the day my wife and I walked into the dealership I knew this is where I woul buy my car. No pressure, helpful staff. We met Rob Bontemps, our salesman, who answered all our questions and was honest and truthful when he didn't know an answer, researched and found us the answer. He was pleasant and easy to work with. We were interested in a Subaru Outback Touring 6 cylinder. I got just about every option, it took a little over 6 weeks to come in but it was worth the wait. Rob went over all the options and explained their operation to both my wife and I. There was also another salesperson with him which Rob had him sit in while he explained all the options to us. I really love this car! It has gotten so many compliments, the color combo, Brilliant Brown and Java interior, are amazing. The car also has the wheel well arch moldings and mud guards, color matching body side moldings and door edge guards, wow! It's a beauty! It rides and handles beautifully. The car is wonderful, your salesman Rob, was great! The deal I got exceeded my expectations. All in all, a very pleasant, no pressure, no games buying experience. If I decide to buy another car, my wife is leaning toward a Forester, I will definitely be back and have Rob for my salesman. Also, a shout out to Nikki Drakeford, she was extremely pleasant, helpful and answered all our questions about the paperwork for our new car. I hope the Service goes as well as the sales. Thank you for such a pleasant experience.

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Mustafa

Sep 22, 2016

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Jeff is super helpfull we dont even need to negotiate we told our budget and he gave us a very reasinanle price. He is super fast and super nice.Highly recommended.Thank you Jeff you are the best we are enjoying our new Subaru.

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Dorothy

Sep 20, 2016

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This was an excellent experience, we love our current Subaru and found a newer one with lots of extras we are happy to have! Everyone was very friendly and helpful, but not pushy as salespeople sometimes can be. Mike was excellent in showing us all the features of our new car and helpful when we had any questions. We have a dealership in our own town which we purchased our first Subaru at, but had some negative experiences with them and had heard so many good things about Liberty, we decided to give them a try and are very happy that we did!! We highly recommend them!

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Mary Ann Bautista

Sep 20, 2016

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Buying a second car from Liberty Subaru was a no-brainer. They never disappoint and aside from giving buyers value for their money, the people make the car-buying experience pleasant and stress-free. My husband and I know that going to Liberty Subaru assures us of being well taken care of every single time.

NC

New convert

Sep 19, 2016

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I would like to thank Bob Osterlof for introducing me to the sales team. Ed Vogel, for his thorough and attentive service, answering all my questions and concerns. Tom Portee for completing the financial side of the process. They all made the entire experience pleasant, and painless. Thanks again

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MetsfanOD

Sep 19, 2016

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We worked with Jeff Wangerin who was very patient and accommodating. We did not expect to leave the dealership with a car on the day we came for a test drive but Jeff made it work for us. The entire team that supported the sale were friendly and efficient. I would certainly recommend to friends and family.

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Jsoks6

Sep 17, 2016

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We checked on line about several dealers in our area.Liberty had one of the top ratings.We felt very welcomed .There was no sales pressure.

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Arlene

Sep 16, 2016

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Mike Gallo is a very experienced salesman and it was my pleasure to have him as my salesperson. I would gladly recommend him to anyone purchasing a Subaru.

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Janet

Sep 16, 2016

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Jeff was great. He was very helpful and knowledgeable about the vehicle. This was our first Subaru purchase and we are very pleased with the purchase and the process. Nikki had all the paperwork in order and ready for us to sign.

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Jerseygirl 48

Sep 16, 2016

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From the moment I walked in "just to look"- to the time I drove off with my new Forester. I had such a pleasant experience. Alex Welch was so informative and honest with me. There was no silly non sense back and forth. I have dealt with Liberty in the past for my last car a Tucson- and I new I as a woman would be taken advantage of and I was correct in believing this. Alex told me my car would be in by September 16 and I drove off with my new car on September 15th.Alex was on vacation when I took delivery of my car. And left me in good hands with John Clarke.John was so good in explaining everything starting with the book going into the service department and going over the car. He even helped set my radio stations and blue tooth. My over all experience was great. I would recommend Liberty Subaru to everyone!

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JerseyGirl424

Sep 16, 2016

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Dan Ledestri was very helpful and knowledgeable. Everyone at the dealership was very friendly and willing to help. Overall it was a great experience! It didn't hurt that I brought my dog with me to pick up the car and everyone was totally fine with that. :)

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schnuerli

Sep 15, 2016

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came back due to previous experience buying a pre owned car,which was an excellent, highly recommended, this great sales staff, very friendly and curteous

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Linda L

Sep 12, 2016

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This is our 3rd Subaru purchase at Liberty. It is always a pleasure to do business with Jeff and the rest of the staff is friendly as well!

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Hf118996

Sep 10, 2016

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This was the 3rd Subaru dealership I visited over the past 2 months, and I spoke with employees of 2 additional dealerships over the phone/email. This was. By far my best experience. The biggest difference with this dealership is a giveaway- there are always customers. The other dealers I went to were quiet and empty. I came here late on a Thursday night and there were still many people. I started my inquiry online and received a quick response from Jake. After that, he and another sales person Dan assisted me. Cry test drive went smoothly and they were helpful throughout the process. Dan Cohen assisted in finalizing the paperwork. They are informative, without being pushy.

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SteveC

Sep 10, 2016

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I was being helped by Mike Gallo, salesman, when I was looking for a low mileage used Outback. When I got to the dealership, Mike was very helpful, not your typical pushy car salesman, but a very relaxed individual who put no pressure on me at all. Took my for a test drive and told me all about the car and how to utilize all of the car's options. I do not enjoy buying cars from dealerships, but Mike and Liberty always come through. I highly recommend them both.

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Legacy purchaser Tom

Sep 10, 2016

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My family has owed and leased many Subarus from Liberty Subaru in the past. Our most recent purchase,a Legacy,was a great choice. A great ride that comes well equipped for the price. We have been a fan of Jeff Wangerin,our salesperson,for many years.If you're looking for TRUST,then Jeff Wangerin is your salesperson.Very friendly and knowledgeable he always makes purchasing a hassle free experience.Behind the scene,Dan Cohen and Tom P are great. Service has always been smooth and friendly. A GREAT DEALERSHIP! Do yourself a favor and put Liberty Subaru on your list.

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LP

Sep 7, 2016

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We recently purchased our fifth Subaru from Liberty--the first four through Dan Cohen and this one with the assistance of Dan Lidestri. Both Dans are extremely knowledgeable, personable and helpful, which made working with them a pleasure. We have always been happy with Liberty Subaru.

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harpist

Sep 7, 2016

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Dan right away made an effort to accommodate my rather unusual request--to find a car that accommodated my Irish harp. After we had resolved that problem we proceeded with a trade-in that included my husband's car and a coupon. I like dealing with Liberty Subaru (this is the third car I've bought from them) because I feel I am getting a fair price and am well treated.

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DToner1018

Sep 6, 2016

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My husband and I spent hours with Alex text driving Forester and finding out about options, etc.Alex never made us feel like he was pushing us into buying.

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RSabastiani

Sep 5, 2016

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My wife and I spent 2 hours with John Clarke re: new Subaru Forester and Outback wagons, answering comparative questions, test driving, discussing late model used Foresters. He was very patient, knowledgeable, passed up lunch, and he willing to accompany me to have a used car checked out by my mechanic nearby. We eventually decided that a new car was the way to go for us.Because there were no new Foresters at Liberty Subaru, we ended up buying from another dealer , we were so grateful for the time and knowledge he shared so that we could make just the right financial and safety choice in our Subaru Forester purchase.

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MattAccetta

Sep 4, 2016

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Alex is a true professional that help me out with picking out a new car. He didn't rush me at any point of the process and I feel very comfortable with him the whole time

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Cargo1673

Sep 3, 2016

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This is the third car I have leased from Liberty Subaru in Emerson. I have had a good experience each time. Dan Meola and Dan Lidestri are the two salesmen who helped me. Both were very good. Dan Lidestri showed me everything in the car and answered all my questions. I am pleased with the service I got.

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lgibs831

Sep 2, 2016

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I went in a week before leasing my legacy. As a single woman, I want to feel comfortable that I'm being respected. I did a lot of research first on the computer to narrow down what I wanted. I asked Mike a few questions about the legacy. He gave me the information that I needed and a book on the car with his card. He was very professional, calm and relaxed, which made me calm at a car dealership. He did not pressure me, which is what I want when I'm looking at cars. I gladly went back to deal with him. After leasing the car, he was very patient with me about explaining all of the technology. He also encouraged me to call, anytime, with questions that I might have. Thank you for a positive experience!

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Big Jim

Sep 2, 2016

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I had shopped for my Subaru from Dealers in the surrounding Northern Jersey for up to 25 Miles away. I Had several offering sheets from these Dealerships. I also had an offer sheet from a Dealer aligned with the Costco Car Purchasing Program which was supposed to yield the lowest price for a car. This was the best price out of all these Dealers until I went to Liberty Subaru. I had talked to John Clarke (Salesman) and I liked his low key relaxing way. When I got there after water and coffee we got to business. Within 20 minutes Liberty offered the car at $500 less than the best of all my other offers, and we shook hands immediately and I was elated with the experience. I now drive a Subaru Outback Ltd. which I totally love. If you are looking for a Subaru Call Liberty and ask for John C. You will be happy you did

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Venetian

Sep 2, 2016

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Many thanks to you both, Ed (sales) and Tom (Finance), for helping me with my purchase. Much has changed since I the last time I bought a car, eighteen years ago - so I greatly appreciate all your assistance. Liberty Subaru in Emerson is an outstanding dealership because of professionals like you.

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STIgeorge

Sep 2, 2016

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Came into this dealership looking for a WRB Sti and they had exactly what I wanted. Negotiations worked quite well and was able to bring home the car the same day. Couldn't be any happier. Thanks again Rob!

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Joanna1

Sep 1, 2016

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I have owned and leased multiple Subaru's from Liberty Subaru with Jeff Wangerin and Dan Cohen. They have never steered me wrong. They have maintained the same superior level of service throughout all of the years and are the reason that I am a repetitive Subaru customer.

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Barbara

Sep 1, 2016

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Jeff Wangerin was very professional, knowledgeable, and a pleasure to deal with. He made the purchase experience very comfortable and I will definitely recommend Jeff to any friend or family member who is in the market to purchase a car. Jeff deserves a 10 in all rating catagories.

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Thankful

Aug 31, 2016

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Jake was great! Extremely knowledgeable and helpful. He answered all our questions about the car. (I had been driving the same Jeep for 17 yrs and had a lot of questions!) Jake made sure we were completely satisfied before we committed to the purchase. We never felt pressured with "up-selling" He asked what our car and driving needs were instead of telling us what we needed. He takes pride in his job and it shows! This is a good dealership and Jake represents it above and beyond!

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FranC

Aug 31, 2016

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We recently purchased a 2017 Subaru Forester from Liberty Subaru. Our Sales Consultant, John Clarke was outstanding. He thoroughly reviewed each feature on the car and made certain that we set to driver it home. We would definitely purchase another car from Liberty. Our experience with John was a pleasure!!

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Paul Vanderwyden

Aug 31, 2016

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I have purchased several cars from Alex Welch and each time the experience is a true pleasure. Alex always makes the experience painless as well as fun! Alex exhibits all of the qualities of a very experienced sales person.

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Marnie0315

Aug 30, 2016

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This was a very good experience for me all around. I found the car I really wanted, with Eyesight, at an affordable price. Rob, Dan & Tom were all extremely helpful & made this very important purchase easy & pleasant. I felt I was there at the absolute right time to find my car & thanks to Rob, Dan, & Tom everything fell so easily into place. I'm very happy with the entire experience.

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Subarumom319

Aug 30, 2016

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I had an AWESOME experience at Liberty Subaru!!!! Jeff M and Nikki were the best!!!! I was also very impressed that the owner is there on a daily basis and made it a point to meet me....HIGHLY recommend!!!!

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JLeeNJ

Aug 29, 2016

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My dealer Rob Bontemps was informative and friendly. He helped me to be comfortable in making the right selection for my new car. I'm glad I went to Liberty Subaru where they really treated me like family.

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Zachary1

Aug 25, 2016

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My family and I have bought multiple cars from Liberty Subaru in Emerson, NJ. Recently, my girlfriend wanted to purchase a vehicle and Liberty went above and beyond in terms of service. They got us the car we wanted, with all the features, and at a great price. They literally made the car buying experience less stressful than buying a new outfit. I've been meaning to leave a positive review for a while because they deserve it. I especially want to say thank you to manager Dan Cohen, salesman Jeff Milleta, and finance lady Nikki Drakeford. I highly recommend this auto dealership.

HG

Harvey Gross

Aug 25, 2016

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Mr Gallo was a pleasure to deal with. Healso gave detailed instructions when I picked up the care and made it very easy to lease this car.

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BobatGamkaSales

Aug 24, 2016

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This dealership is unlike others I have visited, no high pressure, just solid pricing and friendly, useful help, particularly from my sales person, Tom Quinn and theSales Manager, Danny Cohen. I think Danny actually lives there, he is always, present! Tom is a low key guy with infinite patience. When I have a problem pairing a new phone with Blue Tooth, or try to figure out some of the zillions of features on the new cars, each time a bit different than the car before, Tom walks me through (sometimes several times), until I get it. I drive nearly 35,000 miles a year and so I am at Liberty Subaru in Emerson, NJ every 5,000 miles for service, just oil changes, tire rotation, brakes, an occasional light bulb and wiper blades. This is my third Forester, I replace them every 100,000 miles, and they just don't need much TLC. When I have any minor issues, the Service Manager, Bob Osterlof, or his staff are right on top of it, especially Augie. When I do come in for the oil changes, I am in and out quickly and they always wash the car too. That is about the only time that happens. Did I mention the the 10% Service Discount Coupon or the good coffee machine? I will admit to shopping jobs like doing the brakes and Liberty Subaru was right in line with Good Year and other places so I went with Bob and original Subaru parts.Good cars, good prices, good service and good people make for a very good dealership. That is why I go there and decided to share my views.

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Elizabeth1302014

Aug 24, 2016

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I can not say enough positive things about this dealership and about my dealings with Rob, Dan and Rick. The ease of a transaction. The friendliness of ALL who work there. The cleanliness of the show room. They truly treat you like family. This is my second lease with Liberty Subaru and as far as I can see this can be an ongoing relationship.

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TBruch19

Aug 23, 2016

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My mechanic & a friend recommended I come to Liberty. Jeff Wangerin was awesome to deal, with super friendly and a pleasure to deal with. Definitely coming back for another Subaru!

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KG

Aug 23, 2016

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Dan Meola emailed me offering a buyout of my 2014 Crosstrek and then walked me seamlessly through the process. It was easy, Dan was knowledgeable and friendly, and I love my new car!

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Zero

Aug 23, 2016

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Dealing with the dealers is stressful you dont know if there are telling the truth some of them are not interested helping you they just mind that " i hope my shift gona be over" that was my experienced to the two dealer ive been,thats the worst experience i haved. and luckily i met rob first impression about him is "this guy is trustworthy" he said this he said that all have sense its been honest to you and the good thing about him he is really welling to help you, thats why he convinced me to have my STI AND know im enjoying my car with a smile while driving it bec i knew to my self that i had a good deal. " thank you rob for the help" your a honest and trustworthy, all in all iam gona spread the news if there looking for a subaru car GO TO LIBERTY SUBARU AND LOOK FOR ROB BONTEMPS. Friendly persons to deal with. Two thombs up!! Thanks everyone liberty subaru.

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JBturboXT

Aug 23, 2016

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My family have been customers at this Subaru dealership since the late 90's. With my recent purchase of a 2017 Forester XT Touring, now everyone in my family, including me, has purchased a car at this dealership. I pre-ordered the 2017 model in late June and took delivery in mid-August. When I contacted the dealership by email for a quote I was connected with Rob Bontemps. My experience working with him was fantastic. He was patient with my wife and I test driving multiple cars before deciding on the Forester. When it came time to put together the order and talk numbers he got me a great price. Rob is a great guy, easy to deal with, and attentive to your needs. Usually buying a car is stressful, but not at this dealership. And I really mean that. They really make you feel comfortable through the process and everything is straightforward. In fact, I recommended the dealership to a neighbor who also bought a Forester this year. It was their first time at Liberty Subaru and they said the same thing... great place, easy, satisfied. I highly recommend Rob Bontemps from internet sales and Liberty Subaru!

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newsubaruowner

Aug 22, 2016

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Hi, I bought my first car with John and he was absolutely amazing. Incredibly smart and really helpful. Super friendly as well. I had an amazing experience and am really happy with my car!

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Tom

Aug 22, 2016

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I had purchased my first Subaru at Liberty back in 2001, a Titanium Pearl Legacy GT.It was a good car that I drove daily for 5 years and I was very impressed with how it drove in the snow. Ive had many rear and front drive performance cars which are a handful when the white stuff falls. The full time AWD system in the Subaru is second to none!When I decided to replace my daily driver with a new car I remembered that Subaru I had and how much I liked it. I also remembered Liberty and the good car buying experience I had there.So I returned to Liberty Subaru now in Emerson, NJ to look for another. Rob Bontemps had responded to a quote request I made on the Liberty Subaru website. The quote seemed fair and I setup a time to meet with Rob and take a test drive. Rob was a pleasure to deal with and a true car enthusiast. I immediately knew I made the correct decision coming back to Liberty Subaru.The deal was made on my second Subaru, a Silver 2016 Impreza 2.0i Limited. Rob and the entire staff at Liberty are the best!-Tom

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TheRavensGirl

Aug 19, 2016

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Dan was very knowledgeable. He answered all of my questions and was not pushy. Nikki was great and made sure everything when smoothly with the financial part.

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marie13

Aug 18, 2016

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After visiting other area dealerships, I walked into Liberty Subaru and was greeted by Salesman John Clarke. I told John I wanted a WRX Premium, he told me what they had in stock, we went for a test drive, we discussed price and trade-in value with Dan Meola, and I bought a new car! they made it that simple! The Team at Liberty Subaru was fair, professional, knowledgeable, and did not play games, or waste my precious time. And, John and I had a few laughs in the process!

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Libertyforester2014

Aug 17, 2016

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Just picked up my 2017 Forester from Liberty and couldn't be more pleased. As he did with my previous lease, Jeff took the time to explain everything to make this purchase flawless.

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Adam Elias Morcos

Aug 16, 2016

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The sales rep was very helpful with me and honest. The rest of the staff were also very friendly. It was a good experience overall.

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ken123

Aug 15, 2016

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Alex Welch was very helpful, courteous and professional. He answered all my questions and helped me with all my problems. Called me when things were done. Thank you very much.

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MichaelH

Aug 14, 2016

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I could not be happier about my experience with Liberty Subaru. Most dealerships give me an uncomfortable and pressured feeling, but not at Liberty Subaru. I was so pleased to be helped by both Alex Welch and Nikki Drakeford. I felt that they sincerely had my best interests in mind. I would recommend them and this dealership to my friends and family. I love my certified preowned Subaru Legacy, and I'm so grateful for this experience. You guys are the best!

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Antoni Kata

Aug 14, 2016

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I was in the market for a new WRX and eventually got in contact with Rob. He was by far the most professional and honest salesman I dealt with during the car buying experience. I was set on exactly what I wanted and Rob delivered. He returned my phone calls and emails promptly and never pressured me into something I didn't want. I thank him and the whole Liberty Subaru team for their clear and straightforward approach. I'm sure I'll be back in the future. Thank you again!

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Jmrdadof3

Aug 14, 2016

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I shopped online and dealt with Jake Barron who was very knowledgeable and attentive. The transaction was nice and smooth, Kevin Mark did everything to get me into the car I wanted. Everything was great until I picked up my Motor Vehicle documentation. They charged me $118.45 when the actual cost of the transfer of registration was only $89.50. They added all these other fees stating that they charged me a trade-in fee, meaning they charged me to transfer the car I traded in to them to their name. Thesel fees are all xxxxxxxx, what was the Documentation Fee for? They should not be charging me for a car I don't own anymore. Just for the principle, I won't ever shop at this dealer again.

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JeraldM

Aug 13, 2016

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Rob was very helpful, knowledgeable, professional and patient in answering all my questions. Overall new car buying experience was excellent, Rob did a great job and I'm very happy with my new Subaru WRX Premium! Thank you so much.

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Shri

Aug 13, 2016

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I am probably one of the few customers most salesman don't want to deal with, as I firm with what I want. I bought my first Subaru at Liberty 5 years ago, and had a great experience. We went back to buy our next vehicle and Dan went above and beyond with our experience and the sale of our 2017 Forester touring. Not only did we get the best price in the area, but we dealt with Dan who knew everything about our vehicle. I would recommend Dan and Liberty Subaru to all friends and family.

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Pauliac20

Aug 13, 2016

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Great friendly dealership. No pressure to buy. Got the car we wanted at the price we wanted . Dan Lidestri was great, ask for him when you're at Liberty Subaru. He's knowledgeable, knows the cars and when we would email him questions he got back to us quickly.

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Msframirez9

Aug 13, 2016

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We were in the market for a new car for my mom. Dan Lidestri was great and I'm thankful that he was our salesperson. I always hate the car shopping experience with the pushy salespeople. That was not the case here. Dan was friendly, knowledgeable and to the point. He offered us his best deal (I know...I called around) and because of his professionall and helpful approach we came back to purchase my mom's car from Liberty. Thanks for all of your help!

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Don D.

Aug 12, 2016

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I was in the market for a specific color and package of the 2016 Subaru BRZ. When I saw the closest dealer carrying the car was about a 2 hour drive away, I thought it was a slight inconvenience but made the drive because I loved the car and hoped the dealer and myself would be able to come to a reasonable deal. Little did I know, the car wasn't the only thing that was worth the drive!! Rob was a pleasure to deal with! Never pressured me to make a deal, was very up front and honest with the entire process and answered any and all questions I posed to him with honesty and respect. This is my third new Subaru and it was by far the best buying process of the 3! I'm sure they'll be a fourth sometime in the future and, honestly, I may have to make the drive back when that time arrives! It was well worth it!! Thanks again to Rob, and of course Nikki in finance for the great explanation and breakdown of my trade and subsequent new purchase, you made it a worthwhile experience!!!

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Ron

Aug 12, 2016

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Very good experience no problems would recommend dealership and sales person There was no pressure to buy and he explained the new car very well I would deal with him again

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carguy123

Aug 12, 2016

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Rob was a very considerate salesman. Not overbearing, he was helpful, and honest. Great car and great price. Overall a very positive experience. Thanks again!

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Jessica

Aug 11, 2016

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Rob was extremely helpful, but not too over bearing. He was honest and always helped in any way he could. Nikki was great when talking about payment for the car. Everyone was genuine and very nice!!

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Dan Udvari

Aug 8, 2016

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Bought my first ever car (2017 WRX STi) from these guys. After having a bad experience with other dealerships, I came here and I was super pleased with how they treated me. I was put first and they did not push me into anything. Worked a great deal for the new car and my trade, which was a plus. Tom Portee and Jake Barron were great: honest, straight to the point, helpful, and best of all NOT PUSHY. (You don't want a dishonest and pushy sales person...you will have a bad time for sure.)They made my first car buying experience a breeze, since I was tackling this purchase all by myself. I can vouch for these guys and will recommend them to anyone that is looking to buy a Subaru.

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AP_carguy

Aug 4, 2016

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All of the employees from the salesman to the finance leader to the general manager of the practice were approachable and made the experience easy.

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kamikaze

Aug 3, 2016

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Great experience, no pressure, and good certified pre-owned vehicle pricing. No surprises as everything is thoroughly explained to you. Highly recommend that you visit Liberty first in your search for a Subaru.

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Happy grandparents

Aug 3, 2016

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Today we purchased our first Subaru Forester from Tom Quinn. It was a very comfortable experience as Tom answered all our questions, showed us what was available on the lot and what we could order from the factory.He is extremely knowledgeable about your cars and was able to help us make the perfect decision.My husband and I left his office feeling very pleased with our decisions and very grateful to have had a sales rep. like Tom Quinn to work with us.

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felixive

Aug 3, 2016

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Mike Gallo at Liberty Subaru was the best dealer that I have dealt with.I bought 2017 Subaru WRX STI. I went to this dealer to just check out STI, and his kindness made me purchased on the day I stopped by. Mike was easy, friendly, and kind.

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sj2139

Aug 1, 2016

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Just purchased a pre-owned certified Outback from Jeff W. This is our 3rd Subaru but 1st from Liberty. A great experience; no pressure, very helpful and informative. I'd return without question.

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EllenH

Aug 1, 2016

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Mike Gallo at Liberty Subaru made purchasing my new 2017 Outback as easy as possible. No high pressure sales tactics, answered all questions, and took as much time as I needed. I would highly recommend Liberty Subaru and especially Mike Gallo if you are in the market for Subaru.

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joanne64

Aug 1, 2016

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I just bought a new car after 16 years and my salesman Jeff W was so helpful and informative.He was a pleasure to deal with. I am very happy I chose Liberty Subaru.

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Happy 2016 Outback owner

Aug 1, 2016

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In July 2016, I purchased a Subaru Outback from Liberty Subaru in Emerson, NJ. Ed Vogel was my salesperson.I found Ed to be a good guy, helpful in choosing options and had a car in stock that met my needs. His price seemed fair and it was easy to complete the final sale with the business manager. I am very satisfied with the sales cycle and would buy from this dealer again.

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Wayne101

Jul 31, 2016

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John Clarke, who ended up being my sales consultant in the purchase of my new Legacy, initially welcomed me in a friendly and helpful way. John was very knowledgeable and helpful in answering all my questions. There was no pressure, no rushing; just a gentle and easy experience. I would highly recommend John to my friends and family

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nancy1260

Jul 30, 2016

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I bought a Subaru Crosstrek from Jeff Miletta. He is a wonderful salesman. He is not pushy at all at selling u a vehicle. He is very professional. He explains everything very clearly to ur understanding. I am not a person to wait a long time at dealerships. I asked Jeff ahead of time of what I was looking for and he had everything ready for me when I arrived at the dealership. The wait was not long at all. I am very happy with my Subaru Crosstrek. I highly recommend the dealership and Jeff Miletta. Thanks for everything.

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michael

Jul 30, 2016

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The sales representative Mike Gallo and Tom Portee made the experience very pleasant from taking time to answer all my questions about the models I was interested in, to financing the final selection. They made me feel comfortable with my choice and I never felt pressured. I enjoyed the experience. It was 14 years ago that I purchased a Forester from Liberty and that vehicle still runs great. This purchase was a surprise for my wife who hated to give up her old Forester, but has fallen in love with the new one. Thanks Guys!! You made her day.

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leon and rita

Jul 30, 2016

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July 30, 2016My husband and I had a wonderful experience buying a Certified Pre Owned car (a CPO) from Liberty Subaru We heard some good things about them so we called Daniel Cohen, the Sales Manager, who called back quickly and told us what was available. We went there the next day and Mr. Cohen introduced my husband and me to Jeff Miletta. The rest was a breeze. Jeff was wonderful as was Daniel and we got the used car which fit our needs and price requirements. We will definitely use this dealership in the future and highly recommend it.

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Barry

Jul 29, 2016

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This is the forth car purchased from Liberty and as always the care was top notch. Everything was taken care of efficiently and with no snags. John Clarke the salesman who handled my sale was knowledgeable, personable and explained all feature of the vehicle concisely. Finance and Motor vehicle aspects were smooth and painless.

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bullny

Jul 29, 2016

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John Clarke was excellent. He was helpful, knowledgable and very thorough. It's clear he knows the product. Dan from service was very knowledgable as well.

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Sue G

Jul 28, 2016

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We just leased our 6th Subaru and Jeff Miletta has been our salesman each time. He is a very good salesman without being pushy. I have recommended him to many friends and they have also found him to be very professional.In less than a year we will be going back for our 7th lease with Jeff.

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Robert Burns

Jul 27, 2016

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I had a terrific experience at Liberty Subaru with the purchase of a 2017 Outback. Fast, easy and overall great experience. The staff was fantastic! Mike and Nikki were a pleasure to deal with!

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LV

Jul 24, 2016

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I was luckily paired up with Jake Barron during my quest to get the best price on a 2017 Subaru Outback. The whole process took place over the phone and email. Jake was extremely polite and honest with me throughout the whole process. He answered all my questions and worked with me as I built my wish list. I felt comfortable with Jake and Liberty Subaru, so I decided to buy my Outback through them. I picked up my car on July 23rd and met Jake in person along with Nicole who took care of me during the financing paperwork. I am happy with my new Outback and happy with my experience with Jake and Liberty Subaru. I will definitely recommend the Subaru brand and Liberty Subaru to my friends and family.

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Aldren

Jul 23, 2016

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This guy is really amazing. I am not new on buying car and dealing with sales rep which is really stressful. But my liberty subaru experience was so different in a good way. Dan is really upfront and honest. talk on the phone 1 time and ask for the last price for my wrx then he email the selling price right away tax and doc fee etc... then visit the dealership right away then purchased my 2nd wrx. I would really recommend this guy to my friends if ever they want a subaru. In short this dealership and employees are the definitely hassle free and i would say the most honest pricing deals.

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rfrench

Jul 22, 2016

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Dan was very easy to deal with, within 24 hours we made several appointments, found and purchased the car we were looking for. Great experience!

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Rosalie DesRosiers

Jul 21, 2016

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Overall, it was a very pleasant experience. Tom Quinn was very helpful and attentive. At no time did I feel pressured or taken advantage of.

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jmkasa

Jul 21, 2016

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This was my first time getting my own car and I was really nervous when I went in.Tom Quinn answered all my questions about the car and helped me decide if I wanted to buy or lease a car. I didn't feel like he was pressuring me to decide on the car and was being very honest about prices.Tom Portee was also very helpful when I was getting all the paperwork signed. He explained what would help my credit and explained everything very clearly. I went in thinking that getting a car as going to be stressful and pushy, but Liberty Subaru really made the purchase easy and stress free.

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fairview

Jul 21, 2016

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I wasn't pressured into purchasing or leasing a vehicle I like the fact that I wasn't "attacked" when I entered the showroom Also, no haggling with the price

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subarufan

Jul 20, 2016

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Every contact with my primary sales person, Dan Lidestri, and this dealer went smoothly. When I scheduled a time with Dan, he was on time, not in a rush and knowledgable about the two models I considered. He was approachable and friendly. He was quick to respond to a phone call or email. On his day off Dan Meola filled in for him. I met several other staff members, all of whom made me feel like a valued customer.There was no pressure. The dealer had an extensive selection. The facility was spotless and the staff friendly each time I called and when I was there. The purchase agreement and picking up the car was hassle free. It was easy and I know I got a fair deal.

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Bobm137

Jul 19, 2016

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Our Daughter was turning in a leased vehicle and had raved about the handling in the snow. Our other Daughter and my Wife both had vehicles that were breaking down although they were only several years old so we decided to turn in these vehicles for Subaru replacements. Our salesman was extremely helpful, listened to our needs and was able to work a deal for all 3 vehicles, We did not have to endure a high pressure sale and were treated like family. I would recommend Liberty Subaru to anyone who is shopping fro a Subaru

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David Stollwerk

Jul 17, 2016

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Jake Barron is an asset to Liberty Subaru. He was informed about every aspect of the car, and he was personable and eager to help. Dan Meola also helped.Liberty had the ice silver Legacy limited that I could not find on Long Island, and I was happy to drive to Emerson, NJ to get the car. I will recommend Liberty Subaru to friends and family who live in New Jersey.

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Matt

Jul 16, 2016

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Just got my 3rd Subaru from Rob at liberty in 3 years. I returned my leased imprezza and upgraded to a new crosstrek. My wife and I had shopped around a bit for our first imprezza but after working with Rob and the rest of the crew at liberty we didn't bother going anywhere else for the next two. As always service was great, we worked out a great price and Rob was excellent in answering my questions and returning all my emails quickly.

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stef

Jul 11, 2016

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Excellent experience with Liberty Subaru - particularly with salesperson Mike Gallo. Mike Gallo was a pleasure to work with, honest and very helpful. I would definitely consider coming back to Liberty Subaru in the future.

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cubanmom

Jul 9, 2016

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I did my homework before visiting Liberty and had definite ideas as to what vehicle/options I wanted and how much I was willing to pay. I was able to walk around the lot and the showroom without a salesman circling me ready to pounce. They let me take my time looking. Steve Klein approached me when I seemed ready and answered all my questions patiently. More importantly, the price he quoted was one I was ready to pay: no haggling, no bargaining! I was very relieved. He made the entire process easy and painless. This is my first Subaru and so far I am pleased. I would definitely recommend Steve & Liberty to anyone buying/leasing a Subaru.

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Sean W

Jul 7, 2016

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My business with Liberty Subaru was painless and easy. Jake Barron was helpful and friendly as a sales consultant. I am very happy with my lease and would recommend this dealer to a friend, family member or acquaintance. -Sean

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Mike Murray

Jul 7, 2016

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It was a pleasure dealing with John Clarke and the whole Liberty Subaru team. They were able to help me find what i needed and made the buying process very easy.

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Black Outback Limited

Jul 7, 2016

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It was a pleasure dealing with Jeff Wangerin and the team at Liberty Subaru in Emerson. I just purchased my second Outback - the first was in 1998 - and I worked with Jeff for both. He is honest, fair, and very easy to work with.

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Chris Foster

Jul 7, 2016

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Our experience buying a new Subaru was as painless as buying a new car can be. Everyone was pleasant and attentive and straightforward. Would recommend.

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Subaru Legacy

Jul 3, 2016

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Dan Lidestri and Tom Portee made purchasing a new Legacy a breeze! It was a great experience. I would highly recommend this dealership and the Sales/Finance personnel.

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Forester, 2016

Jul 3, 2016

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Jeff Wangerin is an excellent salesman and very easy to work with. I had not purchased a car in 14 years, but the experience at Subaru was very pleasant.

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Booboo

Jul 3, 2016

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Mike Gallo is a wonderful salesmen. He gave me good advice, and made my buying experience easy. I appreciate Dan Cohen's help too.

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Great Forester

Jul 2, 2016

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I have to say that this experience in obtaining a new car was the most pleasant and comfortable ever in my life.! Rob Bontemps's presentation is the antithesis of a car salesman. He is friendly, genuinely relaxed, answers all questions and he is so easy to deal with. The best car sales person I have ever dealt with. He helped me when I came to pick up my car. He got me all set up, made sure I knew how to use everything (really use it) and he even set up my Blue Tooth and some Sirius radio stations. He even made my pick up experience excellent. I was out of there in 30 Minutes when last time it took hours.

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Johnnyaac

Jul 2, 2016

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We bought our first Outback from Liberty in 2004 and faithfully serviced it there ever since. Now we've just bought a 2016 Crosstrek and couldn't be happier. Ed Vogel and the rest of the Sales staff as well as Bob and the Service staff are knowledgeable, friendly and always willing to go that extra mile. Will always recommend Liberty to anyone looking to purchase or lease.

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Diane Duncan

Jul 2, 2016

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I am so happy I decided to visit Liberty Subaru in Emerson. After being greeted by the sales manager, he introduced my parents and I to Sales Consultant, Jeff Miletta. I knew that I wanted to look at the Forester and Jeff checked inventory on the lot and found they had a model in the color I was hoping for. While the vehicle was being readied for my test drive we talked about my car needs and expectations. Jeff was thorough, friendly and happy to answer our questions. After my test drive, we sat down and were able to easily able to agree on terms and price. Jeff's honesty and integrity put me and my parents at ease and I signed the paperwork that day without hesitation. When I picked my Forester up 2 days later, Jeff spent as much time as we needed going over the features in the car, the warranty options, and even synched my phone to the Bluetooth for me. He introduced me to the service manager before I left and called me a few days later to see if I was happy and if he could answer any questions I might have. I will highly recommend Jeff Miletta and Liberty Subaru to anyone.

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Dee Dee

Jun 30, 2016

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I had a wonderful experience with Mike Gallo. He gave me great service, and spent a lot of time with me. I really appreciate Dan Cohen's help too.

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Sidney

Jun 30, 2016

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Mike is a pleasure to work with. He is approachable and understanding . In the last year I have worked with Mike on multiple occasions, and would recommend speaking with him if you are looking for a car. I am not only happy with the service I have received from Mike and Liberty Subaru but with the car as well!!

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Mservilio

Jun 30, 2016

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My wife andI just bought our first new car. Rob and the Liberty team made the process simple, upfront, and confortable. Their pricing was transparent, and honest. Loving the car and the purchasing experience

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DavidD

Jun 29, 2016

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Jake and Dan both made the car buying experience actually pleasurable. There was no high pressure and I felt I also got a good deal for the WRX. The time it took was even reasonable to work out the deal as well as pick up the car when it came in. In addition I especially appreciated the speed and ease at which Nikki finished my paperwork.

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John5558

Jun 29, 2016

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Since 1996 my wife and I have purchased seven (7) cars from Liberty Subaru. We are happy to give them repeat business because we like dealing with Liberty and our salesperson, Jeff Wangerin, as we don't like the hard sell painful car purchase that can be experienced at other dealers. It's nice when purchasing a car is not a big hassle and we feel we always get a good fair deal and excellent service. And our car rides great.

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KFHeis14

Jun 28, 2016

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Ed was wonderful to deal with when my husband and I purchased our first car together. He was extremely knowledgable and very patient with us. He went out of his way to show us any of the cars we asked to see and took the time to walk us through the entire purchasing process. I highly recommend Ed, and the entire Liberty Subaru team, to anyone looking to purchase a Subaru. Thank you!

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fernandonj89

Jun 28, 2016

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I recently bought a Subaru Crosstrek from Liberty Subaru, and the process to get the car was very pleasant. Both Dan Meola and Jake were great. Went in at around 10AM and i was driving the car home just a few hours later. Jake went over all the features of the car and answered any questions that i had. Overall great experience and friendly crew to make business. Highly recommended.

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Efto

Jun 27, 2016

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From the moment we arrived to look at the cars we were treated very well. Everything was explained to us and we felt that Liberty Subaru truly regarded their customers opinions as being important. There was no hard sell or push to buy the car. Our salesperson, Dan Lidestri was was very friendly and helpful.

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Terry O'Connor

Jun 27, 2016

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I wanted quick service and I got it. I wanted simple answers to my questions and I got them. I was not interested in haggling and their numbers were straight forward and much better than other dealers that I visited. Friendly, courteous, honest people. Terry O'Connor

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K.I

Jun 27, 2016

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I purchased a new Subaru from Jeff and it was a great experience. He is straight to the point of person, and loves and knows about Subaru very well. If you what to hunt the best deal in town for Subaru, just do a little bit of your homework and go to Liberty and ask for Jeff. Then, you are all set. He will take care of you very well. Thanks again , Jeff!

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DanMD55

Jun 25, 2016

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I searched all over the Tri-State area looking for a new reliable car and I can honestly state after several attempts I was lucky to stop in to Liberty Subaru. The experience alone was stress free and the overall atmosphere laid back. I dealt with Mike Gallo who was truly knowledgeable, professional, and helpful during the whole process. He listened to what I was looking for and presented several options for which in the end I finally settled on the Subaru Legacy Limited. After a month of ownership I couldn't be happier. I would recommend Liberty Subaru to anyone I know as it truly was an excellent experience.

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Jim Cassidy

Jun 24, 2016

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My experience was a positive one; I received prompt, professional and courteous service. The two individuals that I dealt with were very knowledgeable and good communicators

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Maur1030

Jun 24, 2016

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As a life long Subaru driver, I've experienced other dealerships with their sleazy tactics, so I decided to try Liberty Subaru because I heard they were different. And they are!!! Mike Gallo was extremely professional and a pleasure to work with. It was the best car buying experience I've ever had. I would definitely recommend Liberty Subaru.

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D.M.

Jun 22, 2016

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Just purchased my second Subaru Impreza from Liberty. They are a pleasure to deal with. Rob Bontemps was very patient while I test drove many different models before deciding which to get. The service department is also great, and they recently opened an express service facility that really is fast.

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JEdwards

Jun 21, 2016

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We bought an Imprezza wagon this week. Though it was more miles than we were seeking (it was about 42,000), the thorough assessment of the car, new tires, and longer warranty gave us confidence our car will need little work for a few years. Dave Finkel took good care of us, helping us consider trade-offs between models, taking us for a test drive, and orienting us to the car at pickup. Nice guy, not at all pushy.

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tom1953

Jun 18, 2016

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Ed Vogel made the purchasing experience enjoyable, both on a personal and professional level. Would buy from Ed, and Liberty Subaru again. Service is also first rate.

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sdgerson

Jun 17, 2016

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Liberty Subaru provided me with an extraordinary lease deal on a brand new 2016 Legacy Limited. Competitor dealers were tens of dollars more per month. But what really stood out to me was the customer service I received from Jake Barron and the rest of the sales team. My calls and questions were answered promptly. I was able to fill out all of the forms seamlessly over email. And on delivery day, Jake even picked me up at my office and drove me to the dealership to make life easier.This is the fourth Subaru I have had, and by far the best deal.

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Old Customer

Jun 16, 2016

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I like the dealership first time we met, 15 years ago and we are happy with them today.Dan Lidestri was great and l hope he still Liberty Subaru when I need to buy another carThank you Dan & DanCha Yin Wen

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michaelson

Jun 16, 2016

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Dealt with Dave F in the internet sales dept and Tony the business mngr and both were great.Came to a quick deal, didn't take up my time at the dealership.car was ready to roll out the door when they said it would.Appointment to go over vehicles features ran right on time!Couldn't ask for a better experience.

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Pat 123

Jun 16, 2016

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Leased for the 4 th time at Liberty.Alex Welch is excellent! He is low key and can answer all your questions.Recommend Alex Welch and Liberty Subaru!

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Jackie's new Subaru

Jun 15, 2016

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Rob Bontemps was hands down the best car salesman we have ever worked with. He was patient, answered all of our questions, explained everything in detail, took us for a few trial drives and most importantly, was not pushy, as others have been, in our experience. Rob worked with us and our financial situation patiently until we were able to make it work. We would definitely recommend Rob to all of our friends in the market for a new car. We love our new Subaru!

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Cholito,GA7

Jun 14, 2016

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Ed understood exactly what my father was looking for and found him not one but two cars to choose from. Ed is very friendly and very knowledgeable, he even explained how leasing works. He gave my father the choice on leasing or buying which my father choose to buy instead of a lease. Tom was great also he worked out the numbers that gave my parents the payments they could afford on a retired income. I would recommend Liberty Subaru in fact my sister will be going to them to buy her next Subaru.

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Ksrn

Jun 12, 2016

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My first time buying a car couldn't have gone better. Rob was a great help, he was caring and willing to show any car I was even slightly interested in. Rob made me feel comfortable and confident in the dealership and with my purchase. Rob presents himself more as a friend rather than just a car salesman. I will most definitely refer Rob to friends and family, and will request him when I return to Subaru in the future.

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Patel

Jun 11, 2016

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I went to Liberty Subaru to look for my new car. Mr. Rob Bontemps made it very easy. He took me for test drive! and offered me good price for new car, also he gave me good price for my trade in car.Overall it was very easy and stress free experience. I like my subaru, it is great car! I am satisfied with the service they offered me.Thank you Liberty Subaru for the great service.

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Rangers16

Jun 10, 2016

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Third vehicle we purchased from Jeff. I think that says it all!!! It has always been a great experience and we will continue having a relationship with Jeff and Liberty Subaru.

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HappyHelen520

Jun 9, 2016

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I went to LIberty to trade in my old Subaru. I was already sold on purchasing another Subaru, and Steve was terrific in guiding me thru the process. It was simple and straightforward, which makes for one happy customer!

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Dmitriy

Jun 8, 2016

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Overall a very easy and stress-free buying experience. Jeff helped me get down to a price that worked for me and was very detailed in explaining everything about the car and the buying process. One of the most professional dealerships I've worked with thus far.

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Shelefthome

Jun 7, 2016

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Ed Vogel was very helpful with the whole process. He was kind and considerate to my wants and needs and I believe he did what he could to get me a decent priced car. Nikki Drakeford was also kind and went through what gap insurance was and how it would be beneficial to have with minimal monthly cost.

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JF

Jun 6, 2016

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We made the trip out to Liberty Subaru from Brooklyn after having them recommended to us by multiple people. Dave Finkel was friendly and helpful and incredibly easy to deal with. The entire buying experience was so much simpler than we'd expected, and after being unsure at the end of our trip, Dave let us finish everything else up over email and phone; a nice convenience considering we live an hour-plus away from the dealership.When it came time for us to deal with the financing piece on the day we took delivery of the car, we worked with Nikki. Everyone dreads the Finance people at car dealers, but Nikki was great too. All told, we were in and out on delivery day in around 45 minutes!We can't recommend Liberty enough!

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Gene

Jun 6, 2016

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Tom is a very fair, honest, and professional salesman!! He did everything that he promised and treated me with utmost respect and fairness. I would highly recommend him without hesitation.

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Mel

Jun 6, 2016

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We are enjoying our second Subaru. Excellent service. Easy going, friendly, and helpful. Would recommend Jake and the team at this dealership. We would come back again.

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HalPat

Jun 5, 2016

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We have never owned a Subaru before, but we were interested in a small SUV. Given the high ratings of the Forester in Consumer Reports, along with dealer price comparisons on Cars.com, we decided to start our search at Liberty Subaru.Mike Gallo greeted us right after we entered the dealership, letting us know that he would join us shortly and encouraging us to sit inside the Forester and several other vehicles in the showroom. He joined us about five minutes later, determined our interests, and showed us both the Crosstrek (a second possibility) and the Forester. We quickly determined that the Crosstrek was too small for us, so we took a test drive with Mike in the Forester. We liked the Forester from the outset. It drives smoothly, is not too complex for senior citizens, and provides excellent road and side visibility. We had a relaxed chat with Mike as we drove along. He filled us in about various features of the car and was totally honest about what it would not do. We felt very comfortable working with him. That sense of comfort was enhanced when we sat down to talk about a possible purchase. He offered a price that was well below the sticker price and gave us a decent trade-in offer on our 2005 Toyota Camry. We had not necessarily expected to make an offer on the spot and had planned to shop around. However, it was clear that we were getting a reasonable deal on an excellent car, so we put down our $500 deposit on a Memorial Day afternoon.The car was ready for us on Tuesday. Mike and Nikki made the title and license transfers easy. When we picked up the car, Mike spent about 1/2 hour in the vehicle with us going over many of its operating features. We really appreciated this detailed orientation. All in all, we were treated fairly, respectfully and without pressure to add "extras" that would drive up the purchase cost.Although we have no experience yet with their service department, we noted that both the showroom and the service area are extremely clean and modern. The showroom even had touch-screen displays to occupy children while their parents shopped. They have two rest areas for customers awaiting service. One is quiet and the other has a TV. Nice. The restrooms were also very clean.We were very pleased to work with Mike Gallo, and we were favorably impressed by the dealership. It was the smoothest buying experience we've ever had.

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Jrod214

Jun 4, 2016

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Everyone was very nice and fell comfortable with the process, would recommend to all my friends, would definitely come back, my car rides very well, love the leather interior.

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steve

Jun 4, 2016

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I had leased an Outback from Tom at Liberty 3 years ago and now my lease was up I had no hesitation going back to Tom - this time to buy an Outback. I knew what I wanted and Tom made sure I got wanted exactly and a great price. he kept me informed on the progress of the car from the factory to the dealership. On the pick up day Tom spent alot of time going through the new features. I highly recommend Tom to any prospective buyer.

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easy guy

Jun 3, 2016

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This is by far my best experience with a car dealer. Dan is very knowledgeable. I was looking a car with remote start. The other dealers i visited had no clear idea on how the remote start are equipped. Until i stepped into Liberty Subaru and talked to Dan who immediately mentioned that the remote start could be a dealer-installed option. The negotiation was straight forward and all numbers are on the paper. (I am not an aggressive negotiator though.). Before the negotiation, Dan clearly stated that the car is in parking lot but not available due to the shortage of parts to fix the recalled steering columns. In the following week, I sent several emails for update, and Dan promptly replied. On the day to pick up the car, Dan showed me the features of the car and explained in details the function of every button. Highly recommend.

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252bcg6

Jun 3, 2016

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Jeff was very helpful and very informative and was able to answer all of our questions. We are going to lease our Subaru for three years.

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Arjuna

Jun 3, 2016

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My wife and I were just browsing about looking at the Outback, but we were more impressed by the Jasmine Green Forester. Mike Gallo came over and helped us through the entire process, We went for a test ride, and from there on in, it was a done deal. I've had the car two[2] months now, and it is a great car from a great company. I highly recommend Mike, Liberty and Subaru.

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kylekim

Jun 3, 2016

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A friend recommended that I stop by Liberty Subaru since he recently purchased two cars through them. So I did the research on how much the car "should" cost, confirmed that they had the model and color I wanted in stock and showed up ready to walk out the door if I felt it wasn't the deal I was hoping for.I left a bit confused, surprised and with a new Subaru. Worked with Ed Vogel and he was extremely up front, honest and pleasant to work with. Zero haggling was involved because Ed offered the car for less than what I was expecting to pay.If you're looking for a Subaru and willing to make to trip to Emerson, Liberty Subaru will treat you right.

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Nora

Jun 3, 2016

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Tom Quinn made my buying experience very pleasant. He was recommended to me by Georgie and Scotty who purchased a Forrester from him in 2015. He patiently answered all my questions and did not pressure me at all. He is a very knowledgeable sales consultant and a consummate gentleman. I would definitely recommend this dealership and Tom In particular. :0 )

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Car shopper

Jun 2, 2016

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Jeff made the whole car shopping experience so easy!!. We leased a car from him three years ago and never once felt the pressure that you sometimes do from other dealerships. We were so comfortable with him and the dealership, that we decided just to go right back to him second time to get our next lease. Once again, he made it painless and easy. He even worked with us on pricing and took care of everything. Definitely recommend Jeff and the whole dealership !!!

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SueQ

Jun 2, 2016

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I came in with my car's check engine light on a few weeks ago. Brian Alper assisted me-explaining what needed to be repaired and understanding when I explained I had to check my finances before going forward.When I was ready to make the repairs, Brian assisted with setting up the appointment and when I came in this morning I was glad to see Brian behind the counter!My car was ready when it was promised and Brian also supplied supporting words for a big snafu I created.Thanks Brian!

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jeanpaul

Jun 2, 2016

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I have been a customer since 1998. I Purchased or leased 10 subarus for my company and lately myself. I had been always highly satisfied from the purchase to the maintenance .They are honest and very professional.I you want to buy or lease ask for Jeff . Regarding the maintenance Bob and his team are the best.

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jjdb02

Jun 1, 2016

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Outstanding staff, so helpful and caring. John helped me understand my first car and made sure I fully understood every aspect of it. He was kind and answered all of my questions.

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marlene1213

May 31, 2016

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I have been buying my Subaru cars from Liberty Subaru since the early 1990's. They are honest and trustworthy and have the best prices around. The customer service there is fantastic and if you are looking to buy a Subaru you should go directly to Mike Gallo. I just bought another Subaru Legacy and the price was incredible for the amount of options that were included. I can't say enough about my experience with Liberty Subaru.

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shelly123

May 31, 2016

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This is the third car I have leased/purchased at Liberty Subaru. Everyone there is helpful, professional and courteous - and their sales team is not pushy, as I had experienced at many other dealerships. Alex Welch helped me with all my car purchases/leases, and I highly recommend him. Service is quick and comfortable.

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NYY01

May 29, 2016

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After years of buying cars and having some bad experiences, we had a great experience buying our first Subaru (Impreza sport hatchback ) at Liberty Subaru. Mike Gallo was very knowledgeable with the car's features. He answered all of our questions. We test drove a few cars without any pressure to buy on the spot. When we were ready to buy, the entire process was stress/aggravation free. Nikki Drakeford was also very nice to deal with as far as purchasing the car. We would definitely recommend this dealership.

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Kristy Borrows

May 29, 2016

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Leased a 2016 Subaru Forester from Liberty Subaru. Mike G was great and walked us through the process every step of the way. Answered all my questions honestly and was very knowledgeable about the car's features. I was very pleased with all the other staff I dealt with as well (Nikki was a doll)! Would recommend Liberty Subaru to friends and family for sure.

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Ktaseski

May 27, 2016

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Mike was great. It was my first time buying a car and I had no clue. There was no pressure he answered all my silly questions. The process was quick and easy. I would strongly recommend the dealership and Mike himself!!!!

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casey walsh

May 26, 2016

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Everything went perfectly: the price of the new vehicle; trade in allowance; willingness to answer questions; and, above all, the "walk-through" of the vehicle on delivery day. This was a powerful affirmation of something I learned decades ago: local dealers are far superior to the "highway" crowd. .

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ssantangelo1

May 26, 2016

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I just financed a WRX at Liberty Subaru and the service I received from Jake Barron and Dan Lidestri regarding the vehicle was superb, being both informative and efficacious; I truly felt that it was the car for me. When I decided I was ready to finance, Kevin helped me greatly, working hard to find me the best rate. Overall, I would absolutely, without a doubt, recommend, and even adamantly suggest, Liberty Subaru.

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Subaru Girl

May 24, 2016

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This was my second car purchase from Liberty, OUTBACK 2016. The entire staff is wonderful, Dan,Mike G,,Bob, Tom and on they go. Not only was the purchase and delivery smooth, but Liberty has a special seminar, given once a month, to go over all the features in the car. The class was amazing!! I learned so much about my new car. Chris taught the class; he was informative and extremely patient. Answering a multitude of questions

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Rperez89

May 23, 2016

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I came into Libert Subaru, and met John Clarke, and told him what I wanted, and in just a few minutes, no pressure, John showed me the path to reach this goal with absolute no struggles. The following week, I called John on the phone and told him I was going back to close on a deal. Two days later I drove away on my new Subaru. Great service John Clarke!

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happycustomer12

May 23, 2016

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This was the quickest and easiest decision I've ever made in my life. John was extremely easygoing and put no pressure on me at all. He patiently answered all my questions and lived up to the high expectations of this dealership! I ended up buying a 2015 certified pre-owned legacy with only 4000 miles, and it's one of the best decisions I've ever made! I truly can't say enough about how great of a car salesman John is - definitely the best one I've ever met! Thank you Liberty Subaru!

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subi123

May 22, 2016

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Jake was one of the best sales person I have ever dealt with. First of all, he granted my wish of taking the car to the highway for a test drive. He also was very patient while waiting for me to decide which color to buy. We probably stood in the parking lot for at least 15 minutes until I made up my mind. He answered all of my questions (trust me, there were many) and more importantly, I felt like I was not being pressured/pushed to buy a car that day. Some dealer out there can be very pushy.

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CarOwner

May 21, 2016

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Ed was the sales consultant who helped my wife and I buy the Imprezza. He was very knowledgeable and supportive, and had great integrity.I have been a Liberty Subaru customer since 2002. They have the highest integrity, and are very supportive.

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Alejandra1

May 21, 2016

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Steve Klein was my sales consultant. He took his time to answer ALL of my questions and made sure I was happy with my new car.

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jgreen8765

May 21, 2016

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Came in last week to try to lease a 2016 WRX..Had been to 3 other dealerships and spoke to 5 others on the phone to no avail. Walked in last Friday and within 15 mins Mike Gallo (Sales Rep) got me exactly what I asked for..so easy.. The rest of the team was excellent as well. The process of picking up the car was just as good. NO HASSELS!!!. I recommend this place to anyone looking for a Subaru!!!

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Subaru1

May 20, 2016

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I would not keep going back but they are personal, professional and experienced. I have dealt with Alex Welch on all my purchases and he has been a gem to deal with.

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susansb

May 16, 2016

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We have bought one car and leased two cars from Liberty Subaru. Each time the experience has been wonderful! This dealership works like a wall oiled machine. The sales staff, business staff and service staff are highly knowledgeable, personable and attentive. Though this dealership is a good 40 minute drive from our home, the service that we receive is well worth the drive. I highly recommend Liberty Subaru to anyone looking for outstanding customer service delivered in a professional and friendly manner.

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rfd

May 13, 2016

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Couldn't be more pleased with my "new" car and the care and attention to both service and customer relations that the entire Liberty Dealership Team showed me. A smooth deal from start to finish thanx in particular to Mike. I'm a very happy Liberty customer and will be back again when it's time for a new ride. I highly recommend Liberty Subaru and their sales/maintenance team! Thanx again Mike, Nikki and Bob!

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whiterollsroyce

May 11, 2016

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Helpful staff, comfy waiting room, fast and efficient service, reasonable prices All employees friendly and on the ball. A very pleasant experience, and I intend to return for all service needs.

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Gerry

May 11, 2016

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we were very satisfied the way he talk to us about the car we bought an impreza. Mr, welch is very genuine agent, If know someone or friends or relatives I will strongly recommend liberty subaru and ask for Mr. Welch

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Luz Coy

May 10, 2016

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This was my first new car buying experience from a dealer and I was a little stressed because most dealers have hidden surprises that come out at the last minute. Buying my CrossTrek from Rob was a great decision. Rob is incredibly honest and easy to work with. I never felt pressured or pushed into buying anything. Rob presented all of the options and was clear about the price breakdown so that I could make a choice that was good for me. At the time of delivery, there were no hidden fees or surprises and I drove away stress free and happy. I would recommend Liberty Subaru to the pickiest of buyers! You will not be dissatisfied. Thank you so much, Rob! When heading to the financing department, there were no hiccups - thank you, Nikki, for your smiles and humor in the late hours of a Friday evening.

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Njoms

May 9, 2016

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I felt very well taken care of. Our family loves the car and I am confident and comfortable to come back to the dealership with any service needs.Special thanks to Doreen for her referring me to you! G-d Bless You all!JF

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niksubaru

May 9, 2016

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Without any sale's pressure, Jake intelligently informed me about all possible choices.He patiently worked with me on finalizing my choice.And perhaps more than anything, his uplifting positive personality created an environment that helped me an my wife to close the deal.He definitely needs a promotion!

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CFuhrmans

May 9, 2016

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Dan was great to work with. He answered all my questions quickly and professionally. When I negotiated with him over price he never pressured me and was always straightforward. I would have purchased a car from him but another dealership was closer to where I live, otherwise I would have gladly bought from him.

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Christine

May 9, 2016

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I found the entire experience very pleasant and satisfying. John Clarke, in particular, provided great information without the stereotypical hard sell that I've experienced at other dealerships. I would definitely buy another Suburu at this dealership.

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sameerbajaj

May 8, 2016

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The Liberty Subaru team was very pleasant to deal with, very reassuring for a first time car buyer like me, and not pushy at all.

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frank m30

May 8, 2016

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This was probably the best car-buying experience I have had. Tom Quinn as a no-pressure, knowledgable, experienced, calm-mannered sales person fully satisfied my needs. Thanks TomFrank E. ManiaciRiver Vale, NJ

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fordandbenzfan

May 6, 2016

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Since my mother and I were in the market for a new car, we test-drove a few models and ultimately ending up loving the Legacy after test-driving it closer to home. So why did we schlep all the way to Emerson, NJ from Long Island, NY to buy a car? Well, we were recommended to Liberty by my Uncle/mom's brother, who has bought five Subarus from here and sweared by the excellent service and pricing. He recommended we deal with Jeff, the same salesman who always helps him. After talking with Jeff a couple of times, he was able to get us the loaded Legacy 3.6R Limited in the Twilight Blue color we wanted, which the dealer close to our house did not have unless we waited at least three weeks. What's more? He was able to get it for less than the dealer near where we lived. Since we knew this was the car for us, we went ahead and decided to buy from here this past Thursday. Once we arrived at about 11AM for our appointment after a relatively quick drive from our home, we were greeted by Dan and Kevin, who were very welcoming and enthusiastic. We were also greeted by Jeff Miletta, who recognized us by voice and in turn, we recognized him thanks to his picture on Dealerrater and the Liberty Subaru website. He was also very welcoming and attentive, as while he did have to take care of some paperwork before he worked with us, he made sure we were being assisted by Dan and Kevin, who conversed with us on various topics and showed us all of the Consumer Reports and KBB accolades for our car. Thankfully, we did not wait long and Jeff made the process easy and even fun, as he walked us through all of the paperwork smoothly so we would get everything right and was always enthusiastic throughout the process, as he was giddy to talk about what made a Subaru a Subaru, like its outstanding build quality! He also asked about the trade of our luxury sports sedan and if we had gotten any other appraisals on it, as he wanted to offer us a fair price. After we mentioned the price we were offered, Jeff and his co-workers assessed our trade-in and gave us a fair $11,000, no questions asked! Next, he also took our registration and insurance card, as he wanted to do as much of the work for us. For example, I was pleasantly surprised that he would take care of renewing my NY registration and that I would not have to go to the DMV myself to do it. He then had us meet Tom, the Finance Manager, who was also wonderful and while we had paid cash for the car, he also had to go over the extended warranties with us. Throughout this process, he was very friendly, enthusiastic, personable, and not pressuring at all. He was able to clearly explain why the extended warranty, which was about $1,300 more (a lot cheaper than luxury cars!), was worth it, as it covered the electronics, like the sensors on the car and on how his Legacy, the extended warranty saved him a lot of money when his sensors were damaged due to wear and tear. What's more? He also proved to be extremely knowledgeable about Subarus and other makes, particularly about how their AWD system is superior in winter weather and hills compared to other cars members of his family has, like a Honda Civic, Ford Fusion, and VW Jetta. After we were done with the purchase and financing process, the car still needed to be washed and filled up with a full tank of gas. Since this was the case, we took advantage of the 1.5-hours needed to have lunch in the area. When we came back at about a little before 2:00PM, the car was ready and Jeff continued to shine as a salesman, as his enthusiasm about the car was contagious, as his face lit up as he went over the instructions on various facets of the car. Finally, he took us to our 2016 Subaru Legacy 3.6R Limited and was thorough in showing us how the car worked, as he walked us through how the Starlink infotainment system worked and adjusted the settings for us so we would be comfortable. At about 3:00PM, we were on our way home in our new Subaru, which is we love very much. We would highly recommend Liberty Subaru as they made buying a car easy and fun thanks to their friendly, honest, and enthusiastic sales staff and competitive pricing. Happy car buying!

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khc93

May 6, 2016

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I worked with Mike to buy a certified pre-owned 2015 Subaru Crosstrek. He walked me through the whole process and was very professional and answered all of my questions. I also worked with Nikki for financing and she was great and explained the financing to me clearly. They were both extremely nice and were prompt in answering me.

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karensteve

May 6, 2016

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Our salesperson, John Clarke, was very friendly and made us very comfortable. I am very happy with my new car. John gave us a great deal!

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mike&michelle

May 5, 2016

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From the time we walked into the dealership, it was a pleasant experience. We were greeted by the hostess, who introduced us to Mike, our salesman. Mike was informative, pleasant, and most importantly, didn't pressure us at all. Although we were talking to Mike for a bit, we decided we wanted to think about it. Mike didn't once ask us to make a decision or leave a deposit on the spot. We called Mike back when we were ready to purchase the car, and Mike made it the easiest experience in buying a car ever. We have purchased and/or leased multiple cars over the past 25 years, and have had mostly negative experiences. This was the most pleasant experience we ever had. Everyone was upfront and honest, and there were no hidden surprises. Kevin, the manager, was extremely helpful in the purchase of our vehicle, and we would highly recommend this dealership. This place will change your whole outlook on buying cars! With 5 drivers in the family, we wouldn't hesitate going back to Mike, Kevin and Liberty Subaru.

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cappyolilylee

May 4, 2016

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Rob is a great salesman, knows his product, gives great contact and follow up to customers. He's a no nonsense guy who loves his work and it shows in his customer interaction and service. I highly recommend Rob and Liberty Subaru!

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MohanJ

May 4, 2016

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The staff at the dealership were friendly and efficient. Dave helped me get the best deal on my new WRX. Very happy with my new car. Thank you.

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Lorraine

May 3, 2016

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Jake was very professional, thorough, and accommodating. He explains everything very carefully . Jake made buying a new Subaru a very easy process! Jake is somebody you can trust. I highly recommend him to any potential buyer!

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Jane Cates

May 1, 2016

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I began shopping on the internet which brought me into contact with Dave Finkel who sent an email inviting me to call. I talked to him on the phone and they had exactly what I was looking for in stock. When I went to the dealership he showed me the red Crosstrek I was looking for and explained all the features. I found Dave, as well as the other people I dealt with, to be professional and friendly. I would definitely come back to this dealership again.

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Joseph Barbaccia

May 1, 2016

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I originally placed a deposit at another dealer for a 2016 Outback with a 2-3 month wait for the model, color and features I wanted.The next day I heard from Liberty Subaru who said they had exactly what I was looking for coming within the next few weeks. Libery's car availability, ease of doing business and internet pricing was the best I could find..I cancelled my order with the original dealer, who did not know when my selection would be available.Within 4 weeks I was driving my new car, and I was totally pleased with the sales and financing team who were very honorable to deal with. Thank you Liberty Subaru!

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The "G"s

May 1, 2016

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Good communication. Easy negotiation. Add ons and upgrades explained without the pressure sales pitch. Good stock of vehicles with different options. Thanks Liberty Subaru for making this purchase easy.

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AKS

Apr 30, 2016

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Jeff Wangerin is a very nice, friendly and knowledgeable salesman. He patiently let is test drive several cars, while explaining the features etc. The pre-sales and post-sales experience was excellent. I would recommend him to anyone.

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Eric Dieterle

Apr 30, 2016

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Dave was very friendly and super helpful purchasing our 2016 BRZ! He was very easy to work with and we felt calm and no pressure during the whole process. Everyone at Liberty Subaru was very nice and welcoming. Great customer service made us very happy customers. Thanks Dave and Liberty Subaru!

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mll123

Apr 30, 2016

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Jeff Wangerin was friendly and very knowledgeable about the Subaru Outback, which was the car we were interested in purchasing.. We did not feel in the least bit pressured to buy this particular model. .

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Nancy and Ken

Apr 29, 2016

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We just bought 2016 Outback from Steve Klein at Liberty Subaru. We are empty nesters with five children and much car buying experience. Steve was the most attentive, straight-forward, informative , non pushy, pleasant salesman with whom we have ever had the pleasure of dealing. So grateful! Plus we love, love, love our car. Thank you!

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Charlene101

Apr 28, 2016

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Jake is patient and accommodating. A very well spoken salesman who knows his subarus. Tom is also very knowleable in helping you break down the payment plans and assist you in any questions you might have. very helpful staff in general!

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subaru503

Apr 26, 2016

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The staff was really polite and thorough win everything they did. I didn't feel pressured at one moment to buy a car. Overall , the best experience I've had at car dealer so far.

RF

Rick's Forester

Apr 25, 2016

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Jake was very accommodating and not a high pressure salesman but very in tune with what I needed and explaining all my options on different leases and mileage prices as I asked him. Very friendly Tom in finance was efficient and fast and got me out of there quickly. Great personalities on both of your employees Rick Scire

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Anthony Grelicha

Apr 25, 2016

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Excellent and professional kind considerate freindly easy access and cortious. Salesman was very open and engaged promptly always willing to assist and make deal as prompt and painlessly as possible without overwhelming our decision

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Mavrick Barona

Apr 25, 2016

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Over the phone Dave was a straight shooter and spoke like a human person rather than a salesman. There wasn't a moment that stunk, even though there was confusion which made the day longer than it could have been; but only minutes later had Dave shown me a car that was even better. He was there with me the entire time and left me feeling confident in an efficient transaction. After striking a more than fair deal on the car and the parts with a warranty and parts to boot despite a worthless trade-in I'll be happy in my new Forester for the next decade.

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Mike

Apr 25, 2016

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Dave was excellent to deal with. I would say this was the most positive and efficient automobile acquisition I have ever experienced. Dave was professional, knowledgeable, and very responsive. We were able to work the majority of the deal through email and over the phone. When I went into the dealership, there was very little left to wrap up. All dealerships claim to have internet sales people but in many cases these people are just there to get you in the door so someone else can deal with you. Liberty Subaru has a true internet sales department. Dave was by far better than anyone else I dealt with. In my case, I was already sold on the car but not on where to purchase it. Dave was very responsive even before he knew I was sold on the vehicle. Through his efforts, Dave earned my business and I would strongly recommend Dave and Liberty Subaru to my friends. Oh, and I love the Crosstrek too!

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Subies4Life

Apr 24, 2016

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In my opinion, the most important thing one should seek when buying or leasing a vehicle is trust in the dealer they will be working with throughout the process of obtaining their new vehicle. At Liberty Subaru, I never once felt as if I was being conned into buying something I did not want or need. My dealer, Jeff, was upfront with everything from the get-go. Every time I set foot in the door, I was greeted with a smile and a handshake.As my current lease was ending, I was closing in on my mileage so the team at Liberty Subaru did everything they could to expedite the process of getting me into my new lease. They were considerate and flexible with setting up meetings to discuss my options as I have an unpredictable work schedule. Every time I reached out to them, whether it be an e-mail or phone call, I received a response within hours and sometimes within minutes.I would highly recommend anyone who is a Subaru lover or thinking about buying or leasing a Subaru to go see the team at Liberty Subaru in Emerson. You will not be disappointed!

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Jeanne

Apr 23, 2016

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My entire family drives Hondas as my Brother-in Law is a Honda Serviceman in Virginia. But in February 2016, my beloved Honda Accord was totaled as I was hit by a drunk driver. In shock, I shared this news with my coworker who told me of her love for her new Subaru with its all wheel drive capacity & urged me to drive to Liberty Subaru & look at their selection. She shared that she had researched the various Subaru dealerships in the area and that Liberty got the strongest reviews & that she had been well received. When I walked into Liberty, still numb from the accident, Jake Barron greeted me at the door & the "Subaru Love Story began". Jake was SIMPLY WONDERFUL!. He took his time to introduce me to the vehicles, new & used, that might fit my needs. He found the perfect vehicle match and assisted me in learning the 2013 Outback we selected. Working with Jake's, manager, Dan Cohen, and KevinMark on the paperwork was also a pleasure. My husband & I have been driving our Outback now for 6 weeks and couldn't be happier with it & with the warm relationship we feel we have with Jake Barron & our new auto home: Liberty Subaru.

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Dstig

Apr 23, 2016

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As a woman, I always dread purchasing a car. Most dealerships seem to think women are "airheads" when it comes to car shopping. I was completely surprised and thrilled that this was NOT my experience at Liberty and with Jake. I was treated professionally and with respect, and no one tried to corner me into a sale I was not comfortable with. I am thankful that this car purchase experience was a smooth and enjoyable one! Thank you and I love the car!

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ed 85

Apr 23, 2016

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Liberty Subaru is the most outstanding dealership with whom I have ever dealt.From the initial warm greeting at the door,to delivery of the car,again,outstanding !!Our sales representative,TOM QUINN,knew all operational aspects of our new vehicle and explained them patiently and thoroughly at delivery..Again,outstandingly ! And service, the only word remains,outstanding. BOB OSTERLOF is the service manager and knows all Subaru vehicles from the inside-out.This is our third purchase from Liberty Subaru. This must tell you something !!! Barbara and Ed B

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mrkacity

Apr 23, 2016

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You'll know form the tone of Jake's voice on the phone or the appearance of the dealership that the staff at Liberty adhere to not only a standard of the highest professional quality in look but in attitude towards the vehicle they promote and the clients they support. Jake Barron was my sales rep. He was always accommodating and promptly responsive to my needs when purchasing a vehicle or working with the numbers to find me the best deal possible with my trade in. He was never pushy or aggressive and always allowed me that much-needed space to make my own choice in my own time. I never dreamed that buying a car could be an enjoyable experience but Jake made it so. The message was clear at Liberty that the staff - from reception (You go girl!) to sales (go Jake!) to finance (go Tom!) to parts and service (go Chris!) that Liberty is truly a team and everybody works as hard as s/he can to make every client feel valued and part of the LIberty community. You've all made a believer out of me! Mozzeltov!

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Michael Mantone

Apr 22, 2016

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This dealership was highly recommended by people that I trust, so I decided it had to be one of the dealerships that I visited when searching for the right vehicle. Shortly after I contacted them through their website Jake followed up, and was friendly and helpful in setting up an appointment to come in. I was forced to arrive late due to my work, but Jake was professional and thorough as he took the time to walk me through the vehicle features and the leasing process, even staying after closing time complete the paperwork. I will definitely recommend Jake, and liberty Subaru in general whenever I know someone is in the market for a vehicle.

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Pjastro

Apr 22, 2016

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I just purchased my 4th Subaru from Liberty Subaru of Emerson N.J. My sales consultant was David Finkel and he was outstanding. The overall experience could not have been better, David was responsive to all my e-mail questions and we were able to come to terms on the price of my 2016 Legacy limited via e-mail. When my wife and I went to the dealership we were treated fairly on the value of my trade-in. When I picked up the car yesterday David spent a great deal of time with me, going over all the new features of the 2016 Legacy, and making sure I understood how everything worked.

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JanetLegacy

Apr 22, 2016

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Thank you to Ed, Nikki and Liberty Subaru for a great experience with buying my new car! Fair price and an honest and upfront sales approach. I never felt rushed or pressured to purchase. Will be back!

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Liang

Apr 21, 2016

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Just purchased a Subaru Forrester through Jeff a few days ago. He was of great assistance, kind, easy to talk to, and he was very willing to work to close the deal, no hard selling or negotiating tactics but reasonable. At closure, he made sure that we knew every little detail about the vehicle, and followed through all the paperwork.

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Leire

Apr 20, 2016

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I had one of my best experiences shopping at Liberty Subaru.The staff has been excellent. The several times that I had to see Jake I was greeted with respect and a pleasant attitude. The staff and Jake patiently answered my questions and ease my concerns making my "car shopping " experience very positive in overall. I personally recommend Liberty Subaru to any one.

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lauren

Apr 19, 2016

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I had a great experience at Liberty Subaru working with David (Dave). He was very informative and honest when it came to explaining each Subaru model I was interested in. I felt respected and there was no pressure while discussing options. Overall, very good and pleasurable experience and I would recommend Liberty Subaru to anyone looking for a Subaru! Nikki in finance was also very helpful!

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BandV

Apr 19, 2016

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Had a great experience with our first Subaru purchase. The team there was on the ball, courteous, and gave no pressure for purchase. I highly recommend this dealership!

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SSD

Apr 17, 2016

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David Finkel went out of his way to address all of my questions and concerns regarding the purchase of my new vehicle from him which was a great valueI feel Dave provided the highest standard of professionalism and honesty anywhere in the auto sales industry and I would recommend him and Liberty to anyone of my friends and familywhen they are in the market for a new vehicleI 've bought many cars in my life time, but I can certainly say that out of all the dealers I've ever done business with, the experience with Dave was the most pleasant and painlessDave we appreciate your efforts and thanks for all that you,ve done for us!! Lucas R.

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Steven Weintraub

Apr 17, 2016

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Great experience at Liberty We needed to trade in our '06 Outback due to serious mechanical issues and they worked w/ us on using it towards a lease on new Forrester (heartbreaking losing that car but that's life)This is our second car there and very pleased w/ both experiences Our salesman John was tremendous - really nice guy who was very professional and courteous

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Shotsy

Apr 17, 2016

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I had an excellent service experience with Liberty Subaru this past Friday. The Service Department is professional, courteous and the guys truly care about doing what's best for your car.

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BeckySB

Apr 16, 2016

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In December, after 3 years of looking into getting a new car (primarily a Subaru), my husband and I finally decided to dig into the Crosstrek. Our initial visit was just to get all the details of the current model. Tom Quinn was our rep and was fantastic with us. He patiently went through all the options and then gave us an estimate (which was better than what we thought it would be) around what features we wanted. He then introduced us to Kevin Mark and he was able to do the same on the financial side. Both were thorough, down to earth and easy to talk to. We slept on all the information and it sealed the deal for us. We did have to order and wait for the car because of the specific options we wanted, but it worked perfectly for us as we were planning to try and sell the car it would replace. Tom always kept us in the loop though once the factory had fulfilled the order and it was on its way and then when it finally arrived. The day we picked up the car, they were just as thorough with the car features, the facility and then working with us on the financing. Tom followed up with us shortly after to see how everything was going and for our plates and has been great with any questions we've had since. Overall, we love the car and are so grateful to Liberty and to Tom and Kevin for the stress free, personable experience. We highly recommend them and would definitely come back in the future. Thank you!

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Jack75

Apr 15, 2016

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Had a fantastic experience from start to finish. Mike Gallo our Sales Rep was great. Fantastic price with professional and personable approach. Tom our Finance rep reviewed the details and completed the paperwork. Best overall buying experience. My daughter and I drove from Connecticut to buy from Liberty. Well worth the ride. We recommend Liberty and Mike as a great dealership. Our best buying experience to date.

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Jhaber

Apr 13, 2016

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Rob and the whole staff at Liberty are amazing. I wouldn't go anywhere else. This is our third Subaru and we look forward to a long lasting relationship.

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Alan S.

Apr 11, 2016

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My salesman Alex was very friendly and knowledgeable. You feel no pressure to buy.This is my 3rd Subaru from Liberty, second from Alex. Love the car!!

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carnowich

Apr 11, 2016

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Jeff was unbelievably helpful when I leased my 2016 Subaru Forester. He was knowledgeable about all the different services that were offered and I could not have been more comfortable. I would absolutely recommend this car and this car dealer to anyone who asked.

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Gemma C

Apr 11, 2016

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This is my 5th Subaru--my first bought in 1986! I could be on a Subaru commercial---I rave about them so much. As a matter of fact--I converted my niece--she bought her first Subaru last week, and I'm sure it won't be her last!I had the extreme pleasure to have dealt with Dan Meola from the Internet Sales Dept. He was so knowledgeable, professional, helpful, genuine, and personable. He really knows his Subarus--he was able to answer all my questions on the differences between the models, the features, the mechanisms--EVERYTHING!!! He was so patient explaining how to work all the features on the dashboard-- even sat in my car tutoring me how to enter phone numbers into the blue tooth system--and offering me to call him anytime with any questions I may have. How comforting that is-especially since it's difficult to teach an old dog new tricks! Another wonderful aspect of Subaru is their commitment to making your pets comfortable when they travel~~that's a bonus!I used to believe that the outstanding quality of Subaru was the world's best kept secret because back in 1986 when I bought my first one, there weren't many on the road. Now they are so popular--and well deserving to be! Keep up the great work and thanks again Dan!Thank you Liberty Subaru for everything.

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Doug

Apr 10, 2016

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Just purchased our 7th Subaru from this dealership. Most from Dan, the last two from Rob. Totally professional dealership, with customer friendly sales and service personnel. Our last five are still on the road, a 2000 Forester, 2008 Forester, 2014 Forester, 2015 Outback and a 2016 Outback.

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LPP 07631

Apr 10, 2016

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Highest marks for Liberty Subaru Sales & Financing staff (Dave & Tom)! I found Dave Finked to be a highly informed sales person who explained every detail of the new vehicle. This Forester is the sixth consecutive Subaru vehicle I have leased or purchased at Liberty, and Dave & Tom made this deal the most comfortable of all. Dave even allowed ample time for a test drive so that I could check my shifting skills after three years on an automatic transmission. Especially love the phone integration and the reverse camera. Interior design changes also very good.

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F Pardo

Apr 9, 2016

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Working with Liberty Subaru and Dave Finkel over the Internet and in the dealership was a pleasant experience. He answered all our questions and gave us a great overview of the vehicle when we took delivery at the dealership. Everyone was funny and happy, not a typical place -- happy we chose Liberty Subaru!

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Ilovesubaru

Apr 9, 2016

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Hi, I own a 2002 Outback Ltd that I purchased from Liberty Subaru in Emerson NJ. The management was great in my original purchase and I am looking forward to repeating my great consumer experience with Liberty and Subaru again soon. I have looked at other similar SUV's but remain committed to Liberty Subaru and the Subaru brand because of the quality of the vehicle and the management and service staff at this dealership.The best thing about Liberty Subaru is the excellent management and service staff that maintains my car. I am always given a good evaluation of what needs to be done, an accurate estimate of the expense, and a quick turnaround on all maintenance needs for my car. I rarely wait long for my car to be serviced. And it is always done correctly, so I don't need to worry about anything. And that is a great relief to me. I don't drive that far to work, but I need to be there on time. Liberty and Subaru gets me where I need to be on time, safely, securely and without hassles or concerns.I especially appreciate the service manager at Liberty Subaru Bob Osterloff and Bryan Vignali for their assistance with my recent maintenance needs for my 2002 Outback. Bob, Bryan and their maintenance staff managed to fit my servicing needs into their hectic schedule and quickly diagnosed the problem and got me on my way. This dealership does customer service the best ; all the way from purchase to service! I doubt I would own another vehicle if it were not from Liberty Subaru! Thanks Liberty and Subaru! Doug T

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Shanna Pargellis

Apr 9, 2016

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After a month of internet research I met with Dave Finkel. Both on the internet and in person Dave was knowledgeable and friendly. He was genuine in trying to find a car that met my needs and I never felt pushed in any way. The whole process went smoothly, such a contrast to my experience at a different dealership when we bought my daughter's car. I bought my last car at Liberty Subaru and have it serviced here also, even though it is further away, because of the pleasant atmosphere and excellent service.

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DL_from_Closter

Apr 7, 2016

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I was dreading going to a car dealership because I do not like all the haggling and posturing when negotiating the price for the new vehicle. I was very pleasantly surprised by how John Clarke worked with me. He was very professional, patient, and helpful. He got me a great price from the get-go (yes, seriously). I went home, did some more research and then came back to John and placed the order. Everything was exactly as he has promised. So, I am very impressed with him and the dealership. Ended up referring a friend who has also placed an order.

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interstatesafety

Apr 7, 2016

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Great Experience I took my son there to buy his first car the dealership is clean well stocked and professional, Our salesman Alex was very helpful. The salesman made the purchase easy and comfortable.

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AlexRiosTattoos

Apr 5, 2016

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Dear David Finkel,I am writing to you to express my appreciation for the excellent customer service which I received from you in my visit to your store. The staff was also very warm and accommodating, and they really were helpful to me. I hope that this is the kind of service that will be present in your store permanently as this is exactly what the customers want to have. Sincerely, Alex RiosAlexRiosTattoosatgmail.com

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Neil B.

Apr 4, 2016

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Car buying was never this easy. We never felt pressured and our sales consultant, Steve Klein, was very helpful and knowledgeable. It was a very pleasant and stress-free experience! If we decide to buy anothet car, it will definitely be a Subaru from Liberty Subaru and we would love to work with Steve again.

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mikececchini1022

Apr 4, 2016

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Went to Liberty Subaru to purchase a new vehicle and David Finkel did a great job finding me the right vehicle. Tom Portee was also great to work with. I would recommend Liberty Subaru to anybody looking for a pre-owned or new vehicle, they are very friendly there.

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Brooklyn Bill

Apr 4, 2016

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After visiting and dealing with two certified pre-owned dealerships and respective sales and finance agents in Brooklyn and Queens, respectively--and having spoken to several sales reps from other dealerships over the phone, my fiance and I had become a bit disheartened by the process and 'game' of trying to buy a new pre-owned car. Things changed when I called Liberty Subaru and got David Finkel on the phone. David was professional, courteous and operated in a way which gave a sense of genuine caring. Although I didn't follow up with Mr. Finkel as I had promised at the close of our conversation, he followed up with me and left a message informing that colleagues were aware of my purchase interests and would assist me even if I came in on a day that he was off from work.In short, David Finkel and Liberty offered my finace and I a car at the best rate we had encountered in all of our dealership visits and online searches. Mr. Finkel satisfied each request we made from addressing items on the car itself and test-driving locations. Every step of the way, we were made to feel like the biggest importance was our satisfaction and not just the closing of a deal.Our finance rep Tom Portee was professional and efficient in processing our purchase and answering questions satisfactorily. Later, I reported to my family that we got the best sales agent, the best dealership and the best car (for our requirements) at Liberty Subaru.

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Gutwein

Apr 2, 2016

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Really nice guy Jake Barron. No pressure from him, just clean honesty and integrity. Reasonable price right away. Good communication. Ask for Jake, he rocks!

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Helder1946

Apr 2, 2016

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The dealership and Mike was very helpful. They had knowledge of the vehicle and explained it thoroughly. I would recommend Liberty to friends and family.

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jz903

Apr 2, 2016

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We recently purchased a new Subaru Forester from Liberty Subaru and it was probably the smoothest, most hassle free car buying experience I've experienced. Our salesperson, Jake, was both knowledgeable, personable and professional. Most importantly I did not feel pressured or hassled, and I feel confident that we made the right choice and paid a fair price. I would recommend this dealership, and Jake, to anyone who is considering purchasing a Subaru.

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matt89

Apr 2, 2016

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Ed Vogel and the team at Liberty Subaru made my buying process quick and easy. They had the car I wanted and were able to answer all my questions. I would recommend Liberty to any of my friends looking for a Subaru.

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KateCo

Apr 1, 2016

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The Sales Team is excellent. I just purchased a new Imprezza, working with Mike Gallo and Kevin Mark. It was a very smooth comfortable process.

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janet45

Apr 1, 2016

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My experience with Steve Klein at Liberty Subaru was excellent. They were responsive to all of my concerns and made the process easy. Steve made sure I had the car that I wanted and spent a lot of time helping me understand the complex technology. All my questions were handled very professionally.

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iwikStyl3

Apr 1, 2016

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My family and friends have been going to Liberty for years to purchase Subaru cars. I believe our experience was positive due to our interaction and communication with Rob. He was attentive and supportive, answered all our questions and worked with us both in person and via email. Thank you.

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KandR

Apr 1, 2016

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We a had a wonderful experience with Liberty Subaru. Jake Barron was great! Very professional and able to answer all of our questions as we decided on a 2016 crosstrek. He kept us updated with the arrival of our vehicle and the day of pickup was seamless. Tom in sales was also a pleasure to work with. Thanks again! We love our new car!

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Jseaforth 747

Mar 31, 2016

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Let me start by saying I have never got the level of professionalism that I got from David super knowledgeable, very attentive and wheeling to go the extra mile to make sure you are happy with your purchase in the years I have been buying cars I have never got to a dealer make my purchase in less than an hour Subaru of America has a super value employee I will definitely recommend Liberty Subaru to my friends and family specially David Finkel.

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Outback2010o

Mar 31, 2016

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We picked up a new Forester from Dave FInkel, who was great. He was able to answer all of our questions patiently and made us feel comfortable with our purchase. I would recommend Dave and Liberty to all of my friends and family.

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CEB

Mar 31, 2016

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I visited Liberty Subaru to test drive one of their certified-preowned vehicles. I was attended to by Mike who was never pushy, very knowledgable, and straight forward. Satisfied with the vehicle, the sales process was hassle-free and smooth. They even accepted my trade-in for what I felt was an honest offer. The whole dealership had a refreshing sense of professionalism. Very satisfied, highly recommend.

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Lew

Mar 30, 2016

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Overall, a pleasant experience. Easy to work with Dan, honest and great customer focus. Plenty of Subaru dealers between my home and Liberty Subaru, but I return to them over and over again. Cant beat their Service.

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AJS

Mar 30, 2016

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Liberty Subaru was the one dealership that listened to our needs and was willing to locate the exact Outback car we wanted. There was no "pressure sales" used. We were given the highest trade-in amount for our old Subaru and were quoted a price for our new Outback Limited that beat the other two northern NJ dealers. Our salesman, Rob Bontemps, knew the car inside and out and went over every feature thoroughly when we picked our new car up. We felt extremely comfortable during the whole process; something I wasn't used to when buying a car. Liberty Subaru will be our dealer from now on.

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UpstateSubie

Mar 30, 2016

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I was in the market for a new Subaru WRX. I contacted 3 different dealers over the internet. I visited all 3 dealers and was impressed by my experience at Liberty Subaru. There was no pressure at all during the process over the internet or during my actual visit. I was given a good offer on the table, and was subsequently not pressured while making my decision. My Salesperson was Rob, he did a great job answering my questions and was informative. He made me feel relaxed during my first car buying experience. I would highly recommend contacting the Internet sales team and/or visiting the dealer directly.

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juanletty40

Mar 29, 2016

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We had the best experience at Liberty Subaru when we met Dan Lidestri he was very friendlyand very professional and he made us feel very confortable we are happy with the crosstrek.

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Kamath

Mar 29, 2016

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We got a really good deal for our car here. Our sales consultant David Finkel was extremely encouraging, friendly and supportive throughout the purchase. We found him totally positive and exceptional from the rest of the salesmen we encountered so far. Our sales manager Tom Portee helped us well in smooth processing of the paperwork. The dealer Liberty Subaru is very genuine and transparent. We found our dream car here at a great price. Excellent customer service was offered to us. And we will be back here for our next car too...

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Edward

Mar 29, 2016

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This is the second Outback we have purchased from Liberty. David Finkel was is very professional and comfortable to work with.Tom Portee handled the financing end and made the financing very easy. David went over the operation of the car/features at pickup and introduced to the service manager Bob Osterlof. We have known Bob from service of our previous Outback and always very satisfied with the service department.

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Steve

Mar 29, 2016

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We have been customers of Liberty Subaru since 1995, usually with Dan Cohen, who is now the Sales Manager. Dan handed us off to another Dan (Lidestri), and we couldn't have been more pleased. Friendly, warm, down to earth, and very knowledgeable. All I can say is that it was a very wonderful experience (again). Oh, and I love the Crosstrek!

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Jaime

Mar 29, 2016

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I originally went to a different Subaru dealership and had a bad experience. I spoke to David over the phone then came in. He was responsive, helpful, and listened to what I wanted. He was able to get me a car quickly. He even came in early to deliver the car to fit my schedule! He returned all calls and emails promptly. I would highly recommend him! What a smooth transaction.

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Jonnyfishon

Mar 29, 2016

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Out of all the dealerships I've dealt with over the years, this has been by far the best. Our salesman David Finkel was fantastic.This is how a dealership should be run. David made us comfortable and treated us with respect. He went over all the features of the car perfectly. He went above and beyond . This dealership wants you to come back, we will be buying our future cars from them and them only and I recommend them to everyone. Thank you David for all your help.

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ManuelZ

Mar 28, 2016

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I took my father to the dealership to check out the 2016 Subaru Forester and he has no intentions of buying a new car. That's when we met Alex Welch and we are extremely pleased with the service he provided us from the moment we walked into the dealership and throughout the entire buying process. He is very polite, professional, knowledgeable, and most important of all, honest. I would highly recommend Alex to any of my family members! Thank you!!!

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JenNJ

Mar 28, 2016

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These guys are awesome. Always professional and honest. Just bought my second Outback from Liberty Subaru and I'm a customer for life. Their service department is top-notch and they never talk down to me or try to pull one over on me just because I'm a woman. Jake Barron was the salesman for my new Outback. He's a true professional and was very helpful through the entire process... Keeping me updated while I waited for my vehicle - which I ordered so it took about 6 weeks to get. He walked me through the new technology on the new car and helped transfer my stuff from the old car to the new one. Would definitely recommend this dealership and Jake too.

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Melanie,Dusty

Mar 28, 2016

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Jake Barron did a fantastic job!!! from start to finish in helping us choose the Subaru we purchased as a surprise for our son!! Jake, was extremely professional and always got back to us with updates during the process. This young man has a great personality and I would recommend him to anyone who want to purchase a Subaru. :-)

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borispk

Mar 28, 2016

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Mike Gallo is very good and knowledgeable sale representative. Same as Tom Portee (finance manager). Over all with this dealership, I have same problem as 15 years ago when i got my fist Subaru (I'm on my 6th one now). No one called me regarding my plates number when they arrived. I had to all at the last day of expiration on my temporary one to find that they arrived two weeks after i drove the car from the dealership. So from my 15 years of Subaru experience, I know that I'm not coming back here Ramsey Subaru is way Much better, but it my personal experience.

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B Tuttle

Mar 28, 2016

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I can't say enough good things about Dan Lidestri and the rest of the team at Liberty Subaru! Between Dan and Tom Portee in finance, leasing my 2016 Forester was enjoyable and hiccup free. They take all of the stress out of car shopping and I can't imagine myself going anywhere else, EVER!! Dan knew all the models inside and out and was extremely helpful in getting all the little things added and explaining all the details of the car. I never had to wait around or beg anyone to help me. Dan and Tom were quick to answer all of my MANY questions and never with anything but a friendly smile!! I was able to have a few things added to my Forester no problem. When it came time for pick-up I was able to sign my trade in over and sign for the new vehicle and get back to work all before my lunch break was over.

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SubZeroWRX

Mar 28, 2016

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Went to check out a 2016 WRX at a competing dealer, but they weren't offering test drives. Came to Liberty and they happened to be bit busy when I walked in the door. Thankfully, Jake was available to answer any questions and also offered their demo WRX for a test drive. After the drive we sat down to discuss options, color, etc. and he was very patient with my (above average) indecisiveness. Ended up doing a factory order which took several weeks. Price negotiation was straightforward and painless. During those several weeks he emailed me updates on the status of the car. When I went to pick it up, he walked me through the final few features of the car and handed me over to Kevin. Neither employee was pushy with the options for my car or anything else. Fantastic work guys!

JM

Joseph Murphy

Mar 27, 2016

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Our dealer David Finkel was easy going, knowledgeable and helpful through out the quick 2 hour process. We went into Liberty and 2 hours later drove home with our new car. Great place to buy a car and get your maintenance done too.

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llehman35

Mar 27, 2016

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We went Liberty Subaru to find the right car for us because we have gone to them since 1996. Ed Vogel made our car buying experience easy and stress free. We wanted the best car to fit our needs and budget and Liberty had many to choose from. I think we may have test driven every one of them but Ed was patient with no pressure. He gave us the honest back ground for each car with real pricing so we could make our best decision. When it came time to discuss financing, Kevin Mark made it quick and easy to understand our options and get the best loan for our budget. There wre no surprises or last minute changes. Ed and Kevin made everything easy and straight forward. I would highly recommend you visit Liberty and Ed when you look for your next car.

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RedLegacy

Mar 26, 2016

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I financed my 2016 Subaru Legacy with no money down. The finance guy Kevin Mark went above and beyond to make sure I qualified for the best monthly rate. The salesman, Steve Klein, was very helpful answering all of my questions about the vehicle. I hired Edward Juliano, a car negotiator to help me through the process. He had told me that Liberty Subaru is a great place to buy a car because the team there is honest. He even started shopping around for a car for his wife. I know I got a great deal. No nonsense.

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ml9581

Mar 26, 2016

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I never thought I'd have anything positive to say about a car dealership and/or salesman, but dealing with Liberty was such a pleasurable experience that I'd recommend them to anyone that's in the process of buying/leasing a car. I outlined exactly what I was looking for in my new lease and they met every single "want" with ZERO HASSLE, and even saved me a few dollars in the process.

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PatT07670

Mar 25, 2016

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This was the EASIEST new car-buying experience that I have EVER had!! I was lucky enough to have John Clarke as my sales consultant, and as a result, was able to avoid the whole "haggling" back and forth ordeal that I was dreading. He was extremely personable, professional, and knowledgeable about all Subaru features, and explained them in a way that was easy to understand. He explained the differences in the models that I was considering, helping to make my decision an easy one. Once I had decided on the 2016 Outback Limited 2.5i, options and their costs, John made ONE trip to get a price for me, and came back with a great deal!! NO haggling back and forth as I had anticipated!!! He made the whole process a most pleasurable experience!! Kevin Mark in finance took time to explain all paperwork and extended warranty options, helping me to select what plan would best suit my needs. The dealership is clean, neat, organized and well managed, as is the service department, which I dealt with briefly when having a last minute option added on to my new Outback. I would highly recommend Liberty Subaru/Emereon to anyone who is looking to buy a new or used Subaru, as well as Subaru vehicles in general, to anyone who is considering purchasing a new vehicle. This was an EXCELLENT experience all the way around!! Thank you John Clarke, and to all at Liberty Subaru/Emerson that I had the pleasure of dealing with!!

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Claudius

Mar 23, 2016

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Came with my daughter to purchase her Subaru and then decided to buy an 2016 Outback for myself! I am so glad Jeff guided us both through all the models available and we test drove them all and I settled on my first love the Outback. Jeff knew the model so well and showed me all the new additions with tech updates to the 2016 model. Jeff put me in the good hands of Tom for financing and all was above board and clearly explained. All in all a great choice of people to bring me to buy a fantastic car!! Driving it now and loving my Subaru!!

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wupwith

Mar 23, 2016

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An enjoyable and low pressure experience start to finish. I knew the make and model of the used Subaru that I wanted and searched online until one with colors that I liked became available locally. Luckily that lead me to Liberty Subaru and Ed Vogel, who was kind as can be. Ed had the car ready for me when I got there and within 15 minutes I was out on a test drive. I loved the car and bought it that day. Tom Portee made the purchasing process relaxed and easy. A few days later, Ed even followed up to make sure that I was happy with everything. Easily my best car buying experience.

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Domina57

Mar 22, 2016

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Trading in my Forester and picking up a new one was as painless as it could be. Daniel and the team were extremely efficient in getting me in and out of the store. I will recommend Daniel and the Liberty Subaru group to all my friends

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lou

Mar 21, 2016

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I have purchased many vehicles in my life. I usually dread dealing with a car dealer. I was pleasantly surprised by the professionalism. Tom Quinn, our sale professional was such a nice guy, knowledgeable and pleasant. Tom Portee. the finance manager made dealing with the transaction very easy and enjoyable. I will certainly recommend Liberty Subaru to my friends and family. Thank you.

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kbreit120

Mar 21, 2016

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Terrific sales experience...purchased a Legacy and it was a seamless transaction. Many thanks to Ed Vogel for taking time to go thru everything with me. I'm not a tech person and the idea of switching cars was daunting to me, but he made it simple to understand and I really like the car.

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bionicjam76

Mar 20, 2016

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They gave me exactly what I wanted for my trade-in. I was able to walk out the door in 2 hours with my new car.

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Mary McC

Mar 20, 2016

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Jeff Miletta at Liberty Subaru listened to my needs and found the right used vehicle for me at a price I could not beat in this area. It's a clean, low-mileage, well-cared-for car with many extras that I did not expect to find, and Liberty Subaru checked it over and prepared it as well as if it had been a brand new car. I was shopping for a low-cost but reliable, basic-transportation used car, and I am very pleased to have a classy, almost-new vehicle for a very affordable price. He also helped with financing, and even removed my CDs from the CD player in my old car, where they had been stuck for a year. The purchase experience was expert, efficient, and definitely no pressure--I appreciate that the most. Thanks, Jeff! I hope to be able to purchase a new Subaru on my next visit.

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Maria P.

Mar 17, 2016

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I recently purchased my second car from Liberty Subaru in Emerson. Steve Klein is always a pleasure to deal with and makes the transaction smooth and easy. It doesn't hurt that Subie's rock! I absolutely love my new Crosstrek and have previously owned two Outback's. The service department is also always easy and trustworthy when it comes to any maintenance or repair my cars have needed.

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AimJ

Mar 17, 2016

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Recently purchased a 2016 Forester and had an excellent experience. Ed Vogel and Kevin Mark were very professional, friendly and provided exceptional service. I would highly recommend this dealership!

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PHB122

Mar 16, 2016

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I had an excellent experience at Liberty Subaru purchasing my first Subaru.Jeff Wangerin and all of the staff were very friendly and helpful throughoutthe whole purchase process. I would highly recommend Liberty Subaru toanyone looking for a new or used Subaru.

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bino4252

Mar 15, 2016

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Recently purchased a 2016 Subaru outback this is the third automobile I've purchased from liberty Subaru, it's always a friendly no pressure experience. Had my test drive within 10 minutes of walking into the dealership.Oddo

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rosalese

Mar 14, 2016

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My daughter recently purchased an Impreza. The salesman, Tom Quinn couldn't have been calmer and more agreeable. There was no pushiness in his manner. The features of the car were explained in a professional manner. He quickly got a car for a test drive. This is actually the third car our family has purchased from Liberty Subaru and definitely no the last. She is so happy with the car.

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art507

Mar 12, 2016

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Jake Barron did a fantastic job from start to finish in helping us choose the Subaru we purchased. He was extremely professional and always got back to us with updates during the process. Kevin Marks also did a great job explaining and processing all of the paperwork.

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Ken 2016

Mar 12, 2016

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This is the third Subaru I have purchased from Liberty Subaru. Besides loving the brand, this is an excellent dealership. From Sales to Service, I trust these guys.

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Karen 2016

Mar 12, 2016

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Jake is calm, diligent and extremely professional. We spoke on the phone at 10:30 and when I got there at noon, he was able to take me directly to the car I was looking for. Jake was patient as I considered other cars and options and within hours had my new impreza unwrapped and prepped. Jake patiently explained all the new bells and whistles and I was driving out of the dealership that afternoon with my car. They work as a team, all very professional and friendly, but I can't remember all their names.

TC

The Cohens of W. Church St.

Mar 10, 2016

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Buying our 2nd Forester after 15 years was quite an experience. So much has changed, from CVT transmissions to new technology in dash board amenities. We were lucky to work with David Finkel who was patient, professional, and thoroughly engaged in the process. We had so many questions and considerations but he never tired . No pressure or bad mouthing other manufacturers, and he completely respected our process of vetting several models. He was very available and flexible with various modes of communication. A genuinely nice person..., we will never forget our experience.

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JuniusVarela

Mar 8, 2016

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I've been coming to this subaru dealership since i bought a brz for routine oil changes and check ups. recently leased a 2nd subaru from them. overall great experience with all the staff and service members. will answer any questions you have for them. they are quick, efficient, knowledgeable, and very friendly.

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newsubbies

Mar 8, 2016

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We had already decided on the Subaru Outback before approaching a dealer, and we were quite frustrated when other dealers continued to give us a long spiel about other vehicles and/or additional features anyway.We purchased from Liberty because Jake made our buying experience hassle-free. The price negotiation was quick, with only one back-and-forth. The end price was very competitive and couldn't be beat by other dealers (We know, because we tried!).

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Juustin15

Mar 7, 2016

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I called to ask if a certain car was available, and sure enough it was. Unlike other dealerships I called, they said a car was available, and as soon as I go there the car was not. Best thing was that the car was out and ready for a test drive as soon as I got there. Jake made sure everything qas good,worked with me, and made the entire process quick.

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NYR2016CCUP

Mar 7, 2016

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Having purchased our Forester at Liberty Subaru, returning for our new CrossTrek was an obvious choice. Liberty again did not disappoint. They treated us fairly, answered all of our questions and made the transaction as easy as possible. Highly recommended. Special kudos to Dan Lidestri, Dan Meola and Kevin Mark for their patience and professionalism.

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Terry H

Mar 7, 2016

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The staff was very professional, helpful and friendly. They answered all my questions, and were efficient at processing the paperwork. The salesman was terrific, not pushy . He listened to all my requirements and helped me select the right vehicle.

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Don Hecht

Mar 7, 2016

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This is the second time purchasing a Subaru from Jeff Miletta.A truly great guy. Very pleasant and professional. I think one of the best things i can say is you don't feel like your buying a car or dealing with a car salesman. Everything was straight forward with no hassle.

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washde2

Mar 6, 2016

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Jeff Wangerin, Kevin Mark, Henry and Danny made this our 4th Subaru in 3 years. We have quickly and happily joined the ranks of Liberty Sabaru.

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sandyw416

Mar 6, 2016

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We are first time car leasers looking for a new car and Rob was FANTASTIC! So easy, kind, and in constant communication about the process and when the car was to arrive. There was absolutely zero pressure and he made the whole experience really comfortable and convenient.

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madmax18

Mar 6, 2016

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i got a beautiful car from them. very helpful and caring with a nice show room atmosphere. i would definitely return and get work done on my car here. down side scratches on rims and hood (not their fault but there were some i didn't catch wish they informed me of them). Wasn't the cleanest when i got it, some spots here or there but still clean. But they did the best they can to get me a good deal on the car and kept me informed throughout the whole process. Over all very satisfied with my purchase. They are nice people.

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Ed

Mar 6, 2016

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We went to Liberty Subaru for a Forrester, our contact was Dan Lidestri. We found that he is so friendly and accommodating. He listened to our needs and gave our demands. He took his time to show us how to operate our new car. Very nice guy ..... Kudos to all of them....

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stuart123

Mar 4, 2016

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Our salesman, John Clarke, was informative without being pushy or aggressive. The price was fair and the service was excellent. I have no complaints whatsoever.

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2drivers

Mar 4, 2016

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Very pleasant atmosphere. Jake the sales person was very patient going over all the details of our new car. We are very happy with our purchase.

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Johnny

Mar 4, 2016

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This is our 4th Subaru Outback but the first time buying from Liberty. It was so easy to do business here. Mike Gallo was a pleasure to work with. He was very attentive and made the whole process seamless. We will be buying all future Subaru's at Liberty. All of our service work will be done at Liberty.

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BradandPeggy

Mar 2, 2016

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My fiance and I came in on a Saturday after a family friend recommended Liberty Subaru (he had surveyed many local dealerships) and we couldn't be more pleased with our experience. We worked with Ed Vogel who was straight forward and honest about our options, showing us several certified used Foresters in our price range. We never felt pressured and left that afternoon with a fair and great price. Kevin was a breeze to work with and we picked up our new car as soon as we could that week. We're expecting our first child this April and are thrilled knowing he'll be safe in a Subaru! Thanks to the team at Liberty! Brad Leone and Peggy Merck

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Weird74

Mar 2, 2016

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This was a great car buying experience. My salesman, John, was very knowledgeable and responsive to me. Once I got serious about buying the car, it was a very open, low pressure transaction. Financing was quick and easy, too. I would definitely go back and highly recommend Liberty.

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Subarufan

Mar 2, 2016

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My experience was comfortable, non intimidating and overall a fantastic experience! My salesman Alex was knowledgeable and courteous. First visit received a little knowledge about the vehicle, second visit learned about purchase options, 3rd visit committed to a deal. 4th visit took delivery.Painless.

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Jackiejacks35

Mar 1, 2016

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The people there treated you with respect. Ed and Kevin were great to work with. Very knowledgable and patient. Would recommend to everyone. Thank you

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ebleile1

Feb 29, 2016

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I recently purchased a used, 2014 Sienna from Liberty Subaru. I believe I received a great vehicle, in great condition at a fair price. Ed was a professional salesman and treated me overly well throughout the process. The staff was kind and they also had the van cleaned up, oil changed and a full tank of gas for when I came to pick it up. Solid dealership!

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Charlie B

Feb 26, 2016

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We leased a 2016 Subaru at Liberty in February and found the experience lacking in stress and complexity. Jeff, the salesman, was attentive to what we wanted and did not try to pressure us into buying something else. This is my seventh Subaru, so I strongly believe in the value of the car. I also believe in Liberty Subaru, having gone to them since them opened in 1977. I know the sales people and the service people will treat me well.

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lmh02030

Feb 26, 2016

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It is obvious the staff strive to provide their customers with the best service possible. Everyone was very friendly, helpful, and made sure I left the dealership happy with my purchase. I highly recommend purchasing a car from Liberty Subaru.

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pmtjrt

Feb 26, 2016

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Had the pleasure of dealing with Jake Barron who was knowledgeable and extremely quick in getting back with answer. Although I did not get a car from Liberty I would highly recommend there establishment.Find the right sales person that u feel comfortable with.

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NewCar1

Feb 23, 2016

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Liberty Subaru is one of the few dealerships that are honest and trustworthy. I can't see myself going anywhere else.I recommend them to everyone!

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kaf1250

Feb 19, 2016

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John is very friendly and helpful. He answered all my questions and pointed out all the features in the car. Never pushy but very proud to be working with Subaru. Still getting use to all the features. Everyone that see's the car loves it. I like the Black on Black and it rides nice. Would recommend Liberty and John to all my friends.

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RPM

Feb 19, 2016

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I had an excellent car buying experience at Liberty. The staff was extremely friendly, knowledgeable, and easy to work with. I originally went to a Subaru dealership closer to my home and left unsatisfied with the quality of service. The experience, however, at Liberty was much different. John Clarke was the sales consultant that I worked with and I would strongly recommend him.

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Sportsfan44

Feb 18, 2016

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In a world of stereotypically pushy salespeople, it was a breath of fresh air when I walked into Liberty Subaru. I have had many bad experiences with car dealerships including a Subaru dealer closer to where I live. Everyone I dealt with at Liberty Subaru was helpful, friendly and NOT pushy. The process went so smoothly, I honestly expected an issue at some point but there was none. Liberty Subaru is not "down the road" from where I live yet I will go there in the future. I have already recommended them to my friends looking at buying a Subaru.

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vancarrillo06

Feb 17, 2016

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Friendly, relatable and easy to work with. Very professional staff who were more than helpful with the car buying experience. My Salesman, Rob, was very knowledgeable and very friendly,

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Kevin21t

Feb 17, 2016

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Ed and kevin did everything in their power to get me out the door with my new STI and im very pleased with their excellent serivce, got me the best deal for my trade in with no hassle. I will recommend them to anyone looking for either a new subaru or a new vehicle in general!

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Miadomanico

Feb 16, 2016

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My husband and I have purchased 2 Subarus from Liberty. Hands down the best dealership! Rob was our sales guy for both purchases and both times were laid back and enjoyable. There is no BS here just straightforward and honest deals. Tom, the business manager, is just as great and made the finance process easy. Everyone we have interacted with from the sales team to the service team is equally friendly and helpful. We recommend Rob at Liberty to all our friends and family. Long story short...Liberty is the place to buy and service a Subaru.

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Grace Hogan

Feb 16, 2016

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Saying goodbye to my beloved 1997 Honda Odyssey was made less painful when I found the CPO 2013 Forester that was a perfect fit with the assistance of Dave Finkel at Liberty Subaru. Not only did Dave represent Liberty Subaru well with his professionalism and courtesy, he also did well by the Subaru name and all it stands for. Making a decision to buy a Forester from Liberty instead of rival dealers was easy because of Dave and Kevin Mark, the business manager.

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KF

Feb 15, 2016

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Liberty Subaru was the third Subaru dealership that I visited while looking for a 2016 WRX. I had done a fair amount of research ahead of time and I walked in knowing what I wanted. Prior to my visit to Liberty, I have checked out two other dealerships in Morris County. The first was an awful experience that resulted in me walking out within 5 minutes of sitting down, the second was an underwhelming experience with a couple follow up visits...that ultimately went nowhere (it was almost like they didn't want to make a sale). As a result, I reluctantly walked into Liberty Subaru half expecting a similar type of negative experience. I worked mainly with David Finkel, who was nothing short of amazing and a pleasure to work with. He was low key, straight forward in a non pushy type of way, and had great customer service. Essentially, he asked what I wanted and how much I was looking for in my trade-in and he met what I came in asking for. He was great to work with during every step of the way, start to finish. I cant say enough about him, it was a day / night difference from my prior experiences. In addition, Kevin Mark was also great to work with. When I buy another Subaru, it will be from Liberty. I would recommend them 100% to family and friends.

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BB

Feb 15, 2016

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I first met Alex Welch when he was the salesman when I purchased a 2003 Subaru Outback. Little did I know then that I would still be purchasing my 2016 Subaru Outback from the same salesman. He is excellent in all respects. Shows high professionalism, answers all of my questions, stays in touch with me after the sale, and is a low-pressure salesman interested in my over-all satisfaction. I have stayed with Liberty Subaru due to Alex Welch and looked for him to assist me in my new purchase. I have also stayed with Liberty Subaru due to their excellent service department. They are fair, competent, and helpful.

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viglasi

Feb 15, 2016

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This is a great dealership with a relaxed and professional atmosphere. My Sales Consultant Rob Bontemps made me very comfortable with the process. He is everything a great sales consultant is to me - a great listener who focuses on the customer's needs. His confidence in the Subaru brand is infectious and it played a big role in my decision. I got the best price for my trade-in as well as for my new car. The process was easy, efficient. Kevin Mark has assisted me with finance, warranty and related paperwork and he is a true pro. He is super fast, very personable and extremely knowledgable. It was a great overall experience.

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Corey

Feb 14, 2016

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Best car buying experience to date. Sales Consultant Mike Gallo and Business Manager Kevin Mark were a pleasure to work with. After numerous bad experiences purchasing vehicles from dealerships I dread the process of buying a car. Buying a new vehicle at Liberty Subaru was simple, fast, stress free, and a great deal I would definitely recommend Liberty Subaru to friends and family.

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joanneh40

Feb 13, 2016

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Tom Quinn was very helpful and knowledgeable about not only the Forester but the other makes/models of the SUVs we were considering. He was unbiased in comparing the pros and cons of each. He also shared his experience in owning a Forester himself. We felt no pressure, just helpfulness and a genuine sense that he wanted us to be happy with our purchase. The other Tom, who arranged the financing, was also friendly and knowledgeable. We've also heard great things about the Liberty dealership in general, from friends who have dealt with them.

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R. Canetti

Feb 13, 2016

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After using car buying services through my union, my bank, and BJ's to price the Forester I wanted, I went to the Liberty Subaru website and asked for a price quote. Their price beat all the others, by quite a lot. My sales rep, Dave Finkel, went above and beyond, from start to finish. Not only was all of the paperwork done with ease, he walked me through every feature of the car before I drove off, and followed up a few days later. If you're considering a Subaru, which you should because they're great cars, I highly suggest that you make Liberty Subaru your first and only stop.

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Giraffe13016

Feb 13, 2016

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John our salesman was very knowledgeable and very friendly. Everything was handled in a timely fashion. We would definitely recommend the dealership to family and friends.

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jflet1015

Feb 12, 2016

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Steve Klein was very pleasant to deal with, answered all my question .making buying a Subaru as easy as saying hello .Thank you for everything

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HudsonCounty

Feb 12, 2016

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I gave Jeff Wangerin 5 stars because of the experience that I had overall. Liberty Subaru was the first place I walked into when looking to buy my first new car. Considering that people always say never buy the first thing you see I felt that comfortable. Very personable guy that listened more than anything else. Gave me a quick test drive and took what I was looking for into consideration. Whatever special request you have Jeff made it happen for me. He wasn't overbearing and pushy but very professional. I am definitely going to refer Liberty to friends and family and will be going back for my next purchase.

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SparcV

Feb 12, 2016

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I went to Liberty Subaru to purchase my STi because I really liked the way Jeff treated me as a person. I randomly went there when I was just starting to look for a new car, and Jeff was the person that met me while looking at an STi on the lot, and he offered to let me go for a test drive. Then a few weeks later when they had a WRX on the lot he contacted me so I could test drive that too as I was not totally sure what I wanted. Shortly after that I went to him and quickly negotiated a great price on an ordered STi. It was all no stress and no pressure to make a purchase. During the wait for delivery (8-12 weeks) Jeff let me know what was going on with the status. And to my surprise I just took delivery 6 weeks, 1 day after ordering. I highly recommend going to Liberty Subaru purchasing a car. I'll be going back there when my wife needs a new car later this year.

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bob

Feb 11, 2016

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Makes Buying a pleasure. Very professional. All employees go out of their way to be helpful. Have leased 3 cars from them and always felt I was dealing with honest business people.

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Eddie.J26

Feb 10, 2016

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First car from this dealership couldn't be happier with the way we were treated. Everyone was more then helpful. I would have no problem buying a second vehicle from them in the future.

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shums

Feb 9, 2016

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Ed Vogel was very helpful in my purchase of a used car. He had lots of information on the cars and was very easy to talk to.

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Sonabanana

Feb 8, 2016

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This is our 2nd car from Ed at Liberty Subaru. He gave us the information we needed to complete our purchases with confidence. We also worked with Kevin to finance our vehicles at a great rate. The relaxed atmosphere leaves you feeling like there is no pressure to purchase until you are ready. These guys know what they are doing.

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Macskids1416

Feb 7, 2016

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I feel that the salesman, Jeff and Dan were very fair with the price of the car as well as my trade in price. There were some accessories added onto the car without extra money.

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Daniel

Feb 7, 2016

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Rob is the perfect representative for Liberty and a really nice person to buy a car from. I was looking for the car I intended to buy and compared a few target price points from other dealers and Rob got me the best deal financially and also made the experience an enjoyable purchase. Not all dealerships are the same, as I encountered others who appeared to could care less if you ever came back. Not Rob at Liberty, you can expect him to be a pleasant, knowledgeable professional from start to finish and, on top of that, he's a guy who will do you a great deal on a Subaru: simple as that.

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Jimmy

Feb 6, 2016

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I want to thank David Finkel for a great experience. I was very pleased with his knowledge and was very willing to answer all questions with out feeling any pressure. He made me feel like a person, not a number and was not in any rush to make a sale. Great Guy!I want to also thank Kevin Mark for all his expertise in the financial and warranty area. Very friendly person and thorough.Thanks again, Both of you......

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shelloanne

Feb 5, 2016

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They were all very helpful and answered every single one of my questions. They were very thorough in making sure I knew everything about the car I was interested in.

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Customers

Feb 3, 2016

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Thanks David for a great experience. We told you what we wanted and what we were willing to pay and you made it happen. Thanks for not being a typical car salesman.

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subiesubiesubie

Feb 2, 2016

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Just bought a 2016 Subie! I was comfortable with the sales people and didn't feel pressured into buying. Mike knew all about the car I was looking at, unlike my previous experience at a dealership, so he got points with me there. I wasn't planning on buying that day, but my experience was altogether so good that I ended up doing it.The trade-in price for the car I have been driving was fair and I was really happy with the exchange. I feel absolutely spoiled in my new Subaru and plan on hooking up plenty of bikes, kayaks, and other toys to it.Mike imported my phone contacts into the car the day I drove out with it, showed me all the apps, bells & whistles in the car's software, and showed me how to play music from my apple music account. The car is killer. Mike's great.

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The Germaks B&O

Feb 2, 2016

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Ed was very knowledgeable and informative.He addressed all of our concerns and answered all our questions and then some.He was patient and very helpful in us acquiring our lease.

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Xjpz12382

Feb 2, 2016

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Ed was very helpful and made the purchasing process very Easy and Comfortable, also we had some concerns about the car we purchased that were quickly solved and made us reassured that the car was taken care of, this is a great place to get a good car at the right price, and exceptional customer care and satisfaction, keep up the great work guys ??

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OutbackFan

Feb 1, 2016

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Professional from start to finish... no pressure along the way... provided a competitive price for a positive first impression, which gave me confidence that dealing with Jake and Liberty Subaru would be a pleasant experience.

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iPacket

Feb 1, 2016

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Hi All,I just purchased a '2016 Forester 2.0 XT Premium' from Liberty Subaru and I was in and out of the dealership in less than 2 Hours and the experience was just awesome.I worked with David Finkel, and he will set you up and be upfront with you about anything.Thanks David.

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SubaruFan

Jan 31, 2016

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From the time I entered the dealership until I drove away with my new car, I was provided with professional treatment and all my concerns were answered.

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usarmysuh

Jan 31, 2016

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Excellent on Subaru car. Best price around. No wondering around....save my time and theirs. Dave Finkel was nice and treat me with respect. I had visited quite some dealers from past. When I see salesperson like Dave, I am comfortable enough to buy a car from him.

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bear_chills

Jan 30, 2016

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Friendly, honest staff provided great service. They were attentive to my needs, answered above and beyond all questions and got me the car that I wanted at a competitive price all without any hassles or delay.

IS

india's Subaru

Jan 29, 2016

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3 years ago I was in the market for a new car and have always have dreamed of owning a subaru... I visited 2 subaru dealerships and both were not helpfull, so i decided to go elsewhere. The thought of owning a subaru never left me, so i decided to once again try to get into a subaru. Well, Jeff Milletta out of the Emerson dealership was wonderful! He was very polite, and was very eager to get me the best deal possible. We came to a good deal, but the car i wanted was not in stock so I had him order it. It took a little over a month and a half for my sweet ride to arrive. i was made aware in plenty of time of the arrival so that i could get all my ducks in a row. Everyone was so helpfull and pleasant. I have always had a bad attitude towards car dealerships due to past experiences, but Liberty Subaru in Emerson has changed my attitude 100%!!! I am in love with my new car, and really appreciate the care and honesty that i was shown at Liberty Subaru,

MR

Maywood resi

Jan 29, 2016

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My family has bought & serviced a few Subarus now from Liberty. Very professional, classy & ethical organization. When buying, they were the best deal and least pressuring. Service has been outstanding and worth a little premium over 3rd party quickie places for luxurious experience, free loaners for bigger service, and peace of mind. Any dealer can match someone else's deal; but, I would buy from the people I trust will always do the right thing and be a pleasure to work with. No doubt, you would feel the same about Liberty!

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armjets

Jan 26, 2016

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It is a nice dealer ship. In a nice location. the sales people i met with were all very kind and knowable.see what you do by manking a word limit

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SatisfiedSubaruOwner

Jan 25, 2016

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We were able to finance a safe, practical, and attractive pre-owned vehicle for a great monthly price. We never felt pressured, and we came to the decision that worked best for us with the help of our sales consultant's expertise. Our finance consultant was also top notch. Both staff members were straightforward yet very pleasant and helpful.

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ROLF42

Jan 25, 2016

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Just purchased a 2002 Ford Explorer Sport at Liberty Subaru. Nice car low mileage and super clean.Will use this dealership for my next purchase. Salesman was very knowledgeable and the transaction went smoothly.

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seanr262

Jan 24, 2016

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After not hearing from a specific salesman (Jeff Miletta), after a test drive, for almost a month, about purchasing an STi, I had, nearly the entire, staff reach out to me to ensure I was completely satisfied and had every question answered; they were even eager to reach out off hours and over the weekend. I dealt with salesmen Rob and David, and the finance manager Tom, all of whom were very friendly, knowledgeable and helpful. This is my third car from Liberty Subaru and I can't imagine going anywhere else for a car, especially after visiting the other local Subaru dealerships (I'm talking about you Bill Kolb and Ramsey Subaru).I highly recommend this dealership.

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WFM

Jan 22, 2016

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I just purchased a Crosstrek Limited from Ed Vogel at Liberty Subaru in Emerson, New Jersey. Weary of car salesmen and dealers, I was both surprised and delighted to find Ed and everyone I dealt with to be genuinely helpful, deeply knowledgeable and well, nice--and not just before the sale. Also, I found the pricing to be better than the lowest price I found on-line when researching it.I have no reservation whatsoever in recommending this dealership

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jisutter

Jan 21, 2016

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simple transaction. Simply had to provide details of what I wanted and how much I was willing to pay with a fair tradein allowance. Excellent experience with smooth hastle free acquisition.

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New2Subaru

Jan 21, 2016

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Bought my first Subaru, a Forester, from Dan Lidestri (with an assist from Dan Meola) and couldn't be happier with the whole process. On my initial visit, Dan L listened to what I was looking for in my next car and concerns I had about each model. He took me for a test drive and showed me all of the features, explaining what came with each trim level,,,,very knowledgable on the product.....never tried to sell me anything I didn't want. His follow-up was prompt, pleasant and never pushy, and he gave me all the info I requested. When I was ready to move on it, both Dans made sure it went as quickly as possible and without a hitch, they were great to work with.

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ChrisForester

Jan 21, 2016

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If your looking to buy or lease a Subaru look no further than Liberty Subaru. Very professional sales team no pressure attitude made for a quick and painless lease of a new Subaru Forester. They really spent the time and educated me on the options and test drive models and I left with a new car in less than 2 hours. No hard sales tactics or pumping up the price with tire insurance and service programs etc. Great experience with the sales person and finance manager. A+ to this dealership cant say enough good things about them.

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#6

Jan 20, 2016

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1990 -2016, six cars... need I say more?1990 Loyale Wagon1996 Outback Sport2001 Legacy GT Wagon2006 Outback LTD Wagon2011 Outback LTD Wagon2016 Legacy 3.6R LTD Sedan (time for something different)

1T

1st time subaru buyer

Jan 20, 2016

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Just picked up a 2016 subaru legacy from liberty subaru. My salesman was dave finkel and from start to finish, he was professional, patient and worked hard to meet the numbers i needed in order to make my deal happen. I searched and called every dealership in new jersey and nobody could beat liberty's price or even come close to their excellent service. (On a side note..... cant stand sleezy saleman and unfortunately theres to many of those type of dealerships) trust me...go and ask for Dave......you wont be disappointed!

FJ

Father Joe

Jan 20, 2016

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The dealership was friendly and there was no pressure to buy and I did not get annoying phone calls. David Finkel was honest and upfront about this car and steering me away from cars that would have been more expensive and not what I wanted. I am very happy with my Forrester.

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Very satisfied first time customer

Jan 20, 2016

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I worked with Dan Lidestri to purchase a car through my AAA membership. I knew what I wanted so there was no lengthy conversation to induce me to change my order. The price was fair and the delivery promised (6-8 weeks) was accurate. I was offered extended warrantees and did not feel pressured to buy them. Dan Lidestri was very thorough in demonstrating the car's features. This experience was as close to being painless as one would expect. I value their integrity and honest communication at all levels.

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ld118

Jan 18, 2016

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I have been a customer of Liberty Subaru for the past 12 years, and have always received excellent service from the sales, service and finance staff. I highly recommend this dealership.

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Breslow

Jan 15, 2016

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Visited other local dealerships and didn't make a connection. Emailed Dave at liberty for online price.Met with dave the next day and immediately connected. He is honest and not pushy. No hard sell but provided great information on the car. Got a price and told him we would get back to him. I did then email about a dozen other dealerships 'internet' departments for best price on same car. No one beat Dave's price, OR SERVICE!!!Picked the car up last night.. again an easy process. Everyone in the dealership we dealt with from person who handled our trade in inspection to finance department, were pleasant and honest.We are a 5 car family, this is our second subaru and first purchase from Liberty. I wish they sold other brands, because they would be our only dealership.. but if we buy a third subaru, Dave has got himself another sale!

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bhei5130

Jan 14, 2016

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Went to a couple of dealerships during my search but they all acted like they were too big for me. These guys treated me great.

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Andy

Jan 12, 2016

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I was looking for a 2016 Forester, have been to 5 other dealerships before this and I have to say this is the best dealership in the area, Ed Vogel was extremely helpful, the process was smooth and we were never pressure to purchase any add-ons. Best part is the car we wanted is in stock and Ed gave us the best deal. Will be coming back to replace our family car in a year or two. Highly recommend Liberty Subaru to anyone.

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daniel

Jan 12, 2016

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The team at Liberty Subaru was terrific. Dave and Dan helped us through the process and never pressured us into buying needless add-ons. I would recommend this dealership to anyone.

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hotrod1

Jan 11, 2016

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I was searching for a white subaru crosstrek 5spd. Called Liberty Subaru and they said they had one in stock. Drove there and was greeted by David Finkel. HE walked us thru the car, let me test drive it and gave me the best deal that I haven't seen in all the days I was car searching. David knows his Subaru's. Most of all he was straigh forward and honest. Everything was up front with no tricks. Was very comfortable working with David and the rest of the staff. I recommend Liberty Subaru to anyone looking for a Subaru.

AM

Alice McCue

Jan 9, 2016

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We bought a new silver Subaru - very happy with our purchase. Tom is extremely helpful and explained all of the features on our new car.

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Subaru

Jan 8, 2016

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This dealership has a great team. We had a wonderful experience all around. Dan Meola helped us get the car and features we needed. Dave Finkel gave us a wonderful walk through on our vehicle and helped with all of our questions. Kevin Mark took care of us with the finances and was very knowledgable. We will definitely be returning there to get our car serviced in the future.

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suzie49

Jan 8, 2016

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My review is specific to the saleperson I had contact with, as I never actually visited the dealership. I appreciated the follow-up contact by the manager so that I could leave this review. Rob Bontemp's customer service was exceptional. He ought to be teaching people how to be a good car saleperson! He was friendly, helpful, communicative, and very pleasant to do business with. Rob was diligent about contacting me, returning my calls and answering all my questions. He was professional in all his interactions.

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calebha

Jan 4, 2016

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The dealership is very friendly yet very efficient. Dan Lidestri is very clear and to the point on explaining the function/options and being open about it, without being too salesy, making the whole purchase comfortable and a truly educated decision. Even I constant bugging him on the availability of my back ordered Outback, he was still very patient and answer my emails promptly for my reassurance.

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jeanne30

Jan 4, 2016

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My experience buying a car today was very pleasant. I was recommended by a friend to deal with Dave. Knowing that I was going to Subaru in Emerson.She right away told me about Dave. She bought a car 2 months ago and was very pleased. Dave has already a good reputation!!He is extremely helpful. I definitely will recommend him to my friends.

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bj

Jan 4, 2016

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Everyone was very easy to talk to. Down to earth and never over your head. I think this dealer has the ability to recognize individual needs and personalities and conduct themselves accordingly.A pleasant experience for sure.

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mcabrez

Jan 4, 2016

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Went to different dealerships to test drive cars but nothing can top the service that I got from Liberty Subaru. Was nervous to go in and just test drive a car coz some dealerships pushed you to buy right then and there, but the staff at Liberty never did that. John Clarke helped me from day 1 to the day I finally rode the car off the parking lot. I was confused whether to get a Forester or a Crosstrek and John got me to sit in both cars and was very patient with explaining the details to me. I waited three weeks for the trim that I wanted and they were very great with communicating with me all throughout the process! It was my first time buying a car and I never felt intimidated the entire time. Kevin got me the deal too towards closing. Thank you so much for all your help! You treated me like family, highly appreciated guys! Very much recommended as proven with asaldar ;) Monica

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Elmo

Jan 3, 2016

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We were looking for a late model used car. My wife has back issues that force her to test drive the seats of each model and year to make a determination of comfortability. The sales personnel were extremely patient and understanding. When she found the vehicle that was comfortable for her the purchase procedure and paperwork were "no hassle." The dealership even took care of registering the vehicle in another state for us (as we lived in a neighboring state). Pleasure doing business with this dealership.

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myfirstsubaru

Jan 3, 2016

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This was my first experience with this dealership and obviously with John Clarke. Both John and Liberty Subaru were first rate. I was impressed by John's integrity, professionalism and pleasant demeanor. The Liberty staff were also most accommodating and a pleasure to deal with. I would not hesitate to recommend both John and Liberty Subaru to friends and family.

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dcrescitelli

Jan 3, 2016

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Jake Barron and his associates at Liberty Subaru made our buying experience pleasant, informative and easy. I would definitely recommend this dealership to friends and family.

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Coco908

Jan 1, 2016

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I bought the 2016 Forester from Liberty Subaru in Emerson, NJ. It was my very first car and Subaru car purchase, and the whole process of purchase was very smooth and easy. I highly recommend this dealership for their superb professionalism and customer service. Both sales consultant (John) and business manager (Tom) are very nice and professional and explained to me in details about the Forester and the financing processes. Very happy and satisfied car buying experience. My brother Mike is also thinking about visiting the Liberty Subaru for his next car...

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missmymaverick

Dec 31, 2015

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We arrived so quickly at a fair price for the new Subaru Outback we wanted to buy and for the trade-in on my car that my husband couldn't believe it. Since we had to order the car and wait for it to come in, my husband kept expecting with the passage of time the dealer would come up with reasons to charge us more, as other dealers had in the past. But no. Their word was their bond. And the car came in a month earlier than promised. Just a pleasure from start to finish.We worked with Dave Finkel, who proved to be friendly, honest, and knowledgeable. We have already begun recommending this dealer to our friends.

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WRX man

Dec 31, 2015

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Purchased a brand new 2015 WRX that was inbound from the factory. It took longer than expected, besides that the sales process went smoothly. I got a fair price on a trade-in and the new car sales price was better than other dealers in the area.

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Ashleebbbbb

Dec 30, 2015

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After visiting other dealerships a few times and not receiving the level of service I'd expect, I decided to visit the Liberty dealership. Here I was not brushed off to the side and waiting for the employee they decided to assign like previous dealerships. I even called when David wasn't there and anyone was willing to help me--- working as a team rather than separate salesman. Just from coming here the one time I felt comfortable purchasing my car here. David was excellent and the whole team was very helpful. I felt a got a great deal on my car and even after the purchase, David checked up to make sure I was happy with my experience and comfortable asking any questions I had. Compared to other dealerships, I'd choose liberty.

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Jrcressmax

Dec 26, 2015

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This was my first purchase from this dealership, where I purchased my 2016 Subaru Legacy. I had a great experience the whole process was hassle free and very efficient. The salesperson Jake Barron was very helpful and knowledge. He answered all of my questions. He was very patient throughout the whole process. Jake is an excellent salesperson. Also, Tom Portee in the Finance Department, was very thorough and had all the paperwork ready before we got there so that process was quick and hassle free. I would definitely recommend this dealership to all of my fiends and family.Thanks to Jake and Kevin for making this a pleasant experience for me.

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New2Subaru

Dec 26, 2015

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We have been Mercedes Benz owners for over 15 years, and this was our first experience purchasing a Subaru. We shopped other brands, but found we could get more car for our money. We asked our Subaru-owning-friends where to go - and they all recommended Liberty of Emerson. We checked AAA and then connected with Dan Lidestri online. And we are glad we followed our friends' and AAA's advice. Dan Lidestri was informative and helpful, and never pushy, and the trade-in/purchase process was as smooth as any we'd experienced with MB thanks to Dan on sales and Henry Dobson on the trade-in. Tom Portee handled our loan application with humor and grace. And we even had a chance to meet Augie in service. A great team! Looking forward to years of happiness in our 2016 Forester. (And we've already got an eye on a 2nd Subaru - the 2016 Crosstrek in Hyper Blue.)

AJ

Arthur J.

Dec 25, 2015

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Dan Lidestri was great: very easy to work with he knows everything about the car and its features. Kevin answered all the finance questions I had and processed the paper work fast and efficiently. I was impressed with the service, professionalism and the stress-free approach to the whole process of selecting and buying the right car, my first Forester!

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Jme1

Dec 23, 2015

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Its the Holidays. I have been using Liberty Subaru for the past 10 years. I just picked up a 2016 Subaru Forester right before Christmas. This is my 3rd Forester from Liberty Subaru. The experience has been great with this dealer. Tom Quinn is my sales person and he is very professional and he knows Subarus. Overall I am very happy with my sales experience. If your looking for new Subaru and looking for a friendly no nonsense dealer Liberty Subaru is the place to go.

JD

James Dwyer

Dec 22, 2015

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Very professional, customer friendly and extremly helpful in explaining and demonstrating new car features. Found them to be very price competitive. Steve Klein is the one to call.

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Barbara B

Dec 22, 2015

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Having purchased a Subaru Forester from Liberty Subaru back in 2006, I've always had a good relationship with this dealership. So, when it came time to upgrade my Forester, of course I returned to Liberty! Thanks to my sales consultant, Dave Finkel, my purchase of a new 2016 Forester was smooth and stress-free. Dave promptly contacted me after I made an online inquiry and set up an appointment that was convenient for me. Dave was friendly, personable and knowledgeable. He explained the various features that were available, while never once coming across as pushy. His goal was not to make a sale, but rather to ensure my complete satisfaction with my purchase. Within 2 hours, we had chosen my new Forester and gone for a test drive. Dave gave me a fair trade in allowance for my 2006 Forester, wrote up my invoice, then introduced me to Kevin Mark to complete the paperwork. I was initially unable to locate the title from my 2006 Forester, and when I finally found it, Kevin stopped by my house to pick it up, saving me a trip back to the dealership ~ now that's service! Dave has followed up with me several times since my purchase to ensure my satisfaction, proving further that his goal is a happy & content Subaru owner, rather than just meeting his quota. Between Dave, Kevin and all of the other staff at Liberty, my whole experience was exceptional. I would highly recommend Liberty Subaru to anyone in the market for an excellent car from an extraordinary dealership!

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john

Dec 21, 2015

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Made whole buying experience simple. Started with good price, came in and bought car in under :30 minutes. No nonsense but friendly approach greatly appreciated.

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sazer,shelley88

Dec 20, 2015

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Buying a car can be very stressful, however, Alex Welch made this a great experience and my friend and I both got a new Subaru. I would recommend Liberty Subaru to all my friends.

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dancerdottie

Dec 20, 2015

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I have been a Subaru owner for 10 years and dealt with this dealership for service all those years.I have found them to be reliable, honest and accommodating. I would highly recommend them to friends and family.

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Rbt Subaru

Dec 20, 2015

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We just purchased our fourth Subaru - the last three were purchased at Liberty. We appreciated how Ed took care of us with the first Subaru at Liberty and we asked for him for our next two purchases.

PR

peter ruggiero

Dec 19, 2015

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Excellent Service and knowledgeable staff, My car was serviced in a timely manner. Augie was very helpful in writing up my service and ensuring I knew what service was being provided to me

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rlevitt5150

Dec 18, 2015

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David is an amazing salesperson!!! Every step of the purchase went as smoothly as he explained it would be. 100% Honest and trustworthy. David's attention to detail, patience, genuine concern and pride in his craft made the car buying experience an absolute pleasure.

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asaldar

Dec 16, 2015

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Very courteous with fast service! John helped me with the process and he was not pushy. It was a pleasant experience for my first car purchase!

NT

new trek owner

Dec 16, 2015

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I've bought a number of new cars over the years, but generally the experience has been less than enjoyable to say the least. Well, for the first time, it was actually a pleasant experience. Tom Quinn was courteous, knowledgeable and professional throughout. And patient. A great guy whom I highly recommend. Thanks again, Tom. And I want to add that the Business Manager Tom Portee was also very friendly, low key and a pleasure to deal with too. When the need arises, we plan on coming back to Liberty.

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mercedes54

Dec 15, 2015

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My experience at Liberty Subaru was a relax and pleasant one. The service I receive was friendly, Knowledgeable and professional. I will recommend it. Jake Barron is a great sales person.

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New Outback 3.6L Owner

Dec 14, 2015

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PURCHASE: When you buy an Outback 3.6L Subaru, it's a weird experience because the car is in such demand, and so few 3.6L are around that you have a hard time finding the exact car you want to buy to test drive. While Liberty Subaru had the same problem, they had the best price and were very accommodating. Dan Meola worked with me through the purchase process. Only hiccup was I didn't like the stock tires and couldn't trade the stock ones in for better tires when the car came in. Dan did as much of the right thing as he could.FINANCING: Kevin Mark was very patient with me, even though I cancelled the GAP insurance because I didn't end up needing it because of my insurance company provided essentially equivalent coverage.ORIENTATION: The in-service orientation by Dave Finkel was great. Excellent hand-holding experience. Walked me through the car.Liberty just sells Subarus, and it shows by the attention to detail.NEGATIVE: The only down-side to my experience was with Subaru itself. They took forever to get me the car, 12 weeks to the day, and the stock tires are rated as terrible in the snow. Not sure why they are even installed on a car built for bad weather.TBD: Looking forward to driving the Outback 3.6L. Expect it to be a wolf in sheep's clothing. Hoping the ongoing service experience at Liberty equals the buying experience.

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ejvcarlover

Dec 14, 2015

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We are very happy with our experience at Liberty Subaru. We received very professional and friendly service and would recommend them to anyone who is looking for a new car.

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Carol S.

Dec 11, 2015

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It's been 15 years since I purchased a new car, so I felt some apprehension about the process. My local dealership did not have the Impreza hatchback in the color that I desired so I sought an internet purchase. A few dealerships in the NJ area had availability so I contacted each one. Dan was the first salesman to respond and was very patient, courteous, friendly and left me feeling extremely confident. A few other salesmen from other NJ dealerships contacted me; their responses left me with questions of their trustworthiness, if I could feel confident and their professionalism. Dan was the only salesman that truly respected my desire to find my 'dream' car and Liberty Subaru made the process of buying a car out of state so easy! I plan to keep my new car for another 15 years....but I will surely recommend the entire team at Liberty to everyone!!!! Thank you again Dan for being you, I felt like I was buying a car from my own son :)

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dflotard

Dec 10, 2015

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Not only am I incredibly satisfied with my new Subaru Impreza but I cannot say enough about the professionalism and approachability of the Emerson staff, especially our salesman, David Finkel. Dave was helpful and available, but never made me feel under pressure. This is the second car my family has bought from Dave and the Liberty staff, and I would absolutely recommend them to anyone in the market for a new car.

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carbuyer

Dec 10, 2015

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I've been buying/leasing from Liberty Subaru since 1980. These folks are friendly, honest and accommodating. They instill confidence, and they've earned my trust!

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JMH_Arch22

Dec 10, 2015

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I had the pleasure of working with Jake in purchasing my first new car in 15 years and went as smoothly as anyone could hope. Everyone at the dealership was kind and welcoming. Jake made a process no one is fond of going through as painless as possible. They had what I wanted and we made the deal happen. I couldn't be more excited to be driving my new care and can't thank Jake enough for getting me into it. Thanks again!

JP

Judy P

Dec 9, 2015

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My salesperson Jake Barron was helpful in every way.He went beyond the extra mile to help me.He came in on his day off to accommodate me.

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dmandra1

Dec 8, 2015

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The whole process of buying a new car was smooth. You can tell the sales consultants care only about their customers. David Finkel really did a great job taking care of all my concerns. There was no BS involved.

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Quickie49

Dec 7, 2015

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Isn't it wonderful that you can apply the above terms to a car dealership?I'm on my third Subaru and second bought from Liberty. I've always had a positive experience with them both buying and maintaining my Subie's. Enough to say I drive 20 miles (each way) even though there are two other dealerships closer to my home. Based on my recommendation, a co-worker also bought from Liberty and it's out of her way too. I knew what I wanted and no one tried to upsell me higher priced Forester.PS - service department ROCKS!Shout out to Dave Finkel - I checked your other reviews and saw I'm not the only one to notice Sheldon's doppelganger.

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decameron

Dec 7, 2015

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A brief note of praise for salesman Jake BaronMy wife and I were in the market for a car as our son turns 17 next week. We narrowed our search down to three manufacturers with Subaru being one of the contenders. Jake handled himself as a consummate professional. He was knowledgeable, responsive and respectful. Unfortunately my son decided to contribute some of his own money for a more expensive manufacturer whose car he preferred. There was nothing Jake could do. He represented your dealership and your brand admirably. I thought you should know.Sincerely,Alan B.

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GaryK17

Dec 7, 2015

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My recent purchase from Liberty Subaru was a pleasure. My salesman Jeff Miletta, was a pleasure to deal with. Very easy going, non pushy , went thru the vehicle completely with me. This is my 2nd Subaru and I will purchase my next one here at Liberty as well

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Xvcrosstrek

Dec 6, 2015

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I just bought my 2016 crosstrek with the help of Dan Lidestri and Kevin Mark. The whole experience was smooth, Dan seemed to know what he's talking about and answered all our questions. He is very attentive to my emails as well. Kevin was accomodating. I had an issue with the bank and he made sure I'll go home with my new car and we did. Overall, I highly recommend this dealership. No pressure to get unnecessary stuff. Will definitely be back.

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mfdeerhunterataol.com

Dec 3, 2015

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Steve made the hole experience of buying my 2015 XV Crosstrek a pleasure. Easy and Simple from sales to finance. I would recommend to family or friends.

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Tammy

Dec 2, 2015

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I just bought a 2015 Forester last Friday with the help of John Clarke. He was a great help in making my decision. Gave me a lot of information on both the Forester and the Crosstrek. Very happy!!

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rsmoove6

Dec 2, 2015

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David Finkel was of great help to purchasing the new vehicle. He was very on top of his work and made sure that I had everything I needed for the brand new WRX I purchased from them. He was available via phone and internet at very flexible hours and it made the overall process very smooth.

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lroumila

Dec 1, 2015

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I bought a new Subaru at Liberty Subaru a few days ago with the help of Dan Lidestri. He was very easy to work with: patient, informative, good humored and no pressure. When we came to pick up the car (the next day) he explained all the features in detail and made sure that we didn't have to wait around. Getting approved for financing and signing the paperwork with the help of Tom Portee took under 10 minutes - I was very pleasantly surprised. The car is only a few days old, but so far so good. I've never purchased a new car, so I don't have anything else to compare this experience with, but I would definitely recommend this dealership based on the experience I had last weekend.

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Ro

Dec 1, 2015

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This is my third car with Liberty Subaru. The Sales Dept. has always been attentive and helpful. They will go out of their way to to get you to the deal you can afford with all the features you are looking for. The Service Dept. is equally as attentive and helpful. What I like most, is that both Departments do not nickle and dime you or sell you something you don't want or need. When you leave this dealership, you really do feel like they have your best interest at heart. There is never any pressure here. I also like the fact that you see the same faces year after year, which means if their employees are happy, the customer is going to be happy. I will not buy a car anywhere else.

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russell asnes

Dec 1, 2015

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just leased my third subaru at liberty subaru. sales consultant jeff miletta is always informative and makes the lease process headache free

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greatchoice

Nov 29, 2015

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My Toyota Prius after 14 years just stopped working, Tom Quinn at Liberty were very informative, answered all my questions and offered information. Great Experience!

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Lovemysubaru

Nov 29, 2015

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We returned to Liberty Subaru and sales consultant, Jeff Miletta, for our new car for several reasons -- LOVE the car and the fantastic sales consultant. We felt we could trust Jeff to consider our choices and be honest in finalizing a deal. He stayed in touch during the lengthy production wait (3 months) and took the time to explain the new technological aspects of the car when we picked it up. So very patient with all my questions. Would definitely purchase another Subaru from Jeff (no one else). Tom Portee handled all the final paperwork quickly and efficiently and in a pleasant manner.Have also found that everyone in the service department is always friendly and helpful. What more could a customer ask for?Congratulations on having a terrific dealership and staff!

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Rosa65

Nov 28, 2015

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Steve Klein was very helpful with the information and knowledgeable,was very easy to make decision to purchase a Forester I wold recommend the dealer to friends family e strangers very good experience keep up the good work.

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Richiebic93

Nov 27, 2015

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I just purchased a 2016 wrx from liberty. Great friendly staff. I have nothing bad to say about any of the experience I would definitely recommend it and return for further purchases

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Suzie

Nov 26, 2015

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We are very happy with our experience at Liberty Subaru. Dave Finkel was so helpful and knowledgeable and helped us pick a Subaru that best met our needs. I would recommend Dave to anyone who is interested in purchasing a Subaru.

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Derynn

Nov 24, 2015

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Liberty suburu was such a pleasant experience. Dave was great and really helped me from start to finish. He was very knowledgeable and super nice. I love my new legacy as reslly fits my needs and lifestyle! Thank you!

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bovenschultek

Nov 24, 2015

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I am very happy with my recent purchase of a practically brand new 2015 Subaru Forester. It was a pleasure to work with John as we hammered out the details of a deal. I got a Certified Pre owned car with not even 1,000 miles on it for a great price! Best deal I was able to find out of all the local Subaru dealerships. The pleasant experience continued as we worked out a finance deal with Kevin the business manager. I would recommend this dealership as they are unlike other dealerships - they are not out to nickel and dime you, they will work with you.

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H. Daswani

Nov 24, 2015

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I felt I was in good hands the moment I was introduced to Dave. He has all the qualities of a really good salesman without being pushy - he's proffessional, friendly and takes the time to answer all your questions when you're in the showroom and via email. When I received my new car, he went through all the functions in detail and got me all set-up and ready-to-go with Bluetooth connectivity. My experience with Tom Portee in the Finance department was great as well! The overall atmosphere at the dealership was relaxed and welcoming! In a nutshell - a breath of fresh air as compared to other dealerships in the area. Not to mention, my 2016 Subaru Crosstrek in Desert Khaki is a true beauty - inside and out!! I LOVE it!!

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redgibson99

Nov 23, 2015

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Easiest transition to a new vehicle in over 40 years of purchasing vehicles. Extremely pleasant to work with and very helpful. Best prices around compared to other local Subaru dealers. Highly recommend Liberty Subaru for all of your car buying needs. Steve Klein was professional and accommodating to our requests.

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CarolynB

Nov 23, 2015

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My Hat goes off to David Finkel what a great guy and great experience i had buying a car, David is very well organized and knowledgeable on the cars, and what a asset to his team,.I have been looking for a car for months due to the fact i had some bad experience with other dealerships , but when i came to liberty subaru in emerson, i had the best experience in purchesing a car ,and also i have to thank is tom as well the finance guy he was great as well, i will be deff recommend this dealership, in a heartbeat!! Thanks you so much Dave and tom.......

US

USA soccer fan

Nov 22, 2015

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This is our 6th Subaru. All from Liberty. Obviously we like the brand. Have had various models for different purposes at different stages of our lives. We keep them at least 11 or 12 years. And then pass them on to family or friends. Liberty has always had friendly, helpful associates and this time was no different. Would highly recommend Liberty and Subaru.

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Barb123456

Nov 21, 2015

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A very good experience for me for the purchase of a new car with John Clarke. Also the financing of the car was very easy.

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shadowdog123

Nov 21, 2015

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I really can't stand the awkwardness of typical interactions with "sales people," whose goals, understandably, are generally commission and quotas. Dave Finkel's goal really seemed to be to get us what we wanted and at a great price. He was warm, down-to-earth, and genuine in every sense of the word, responded to all of our queries quickly as we deliberated, and in general made the process easy. This is officially the most pleasant sales experience we've had. On top of that, the rest of the staff at Liberty was lovely. And... we LOVE our new car.

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Dellcom

Nov 20, 2015

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There service was great, patience with me and able to talk me through ever road bump on the way. After purchasing they still provide care and service needed whenever I call.

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Hilary F.

Nov 19, 2015

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The process was beyond easy and they treat you like family. Dan Meola was incredible to deal with! Dan Lidestri walked me through my new vehicle and was so patient! Kevin Mark made the paperwork process soooooo easy! This was an experience like no other and I am so pleased. I cannot say enough great things!

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Deborah Rivers

Nov 13, 2015

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Salesman was patient, responsive and helpful. No pressure. Attractive financing.Salesman was receptive to follow-up questions I had about the car. I was allowed to pick up car on my schedule.

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westwoodfamily

Nov 11, 2015

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I have never felt so comfortable throughout the transaction of buying a vehicle. My favorite part is the respect of the entire team that this is a big decision, a financial commitment, and it's human/normal to want to 'sleep on it'. Any time they sensed we wanted time to consider our choices, they offered to let us walk away. I LOVED that, and have never had a dealer be so comfortable with us walking out.Once we did make our choice, the process was simple, straight forward, and faster than any other car purchase I have made in the past.Jeff was communicative through the ordering and delivery process, and did a great job managing our expectations.I highly recommend this team.

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steveSubaru123

Nov 10, 2015

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I completed a search for a pre-owned Subaru Imprezza with low miles. After speaking with a few dealerships in the NY metro area and looking at private options, I was greeted in a friendly manner by Liberty's sales associate and after discussing briefly the cars they had available. I felt very comfortable to test drive the car and engage in a reasonable negotiation of final deal terms without the intense pressure or some of the stereotypical challenges with buying a vehicle. In buying a car for my family I feel that the service was very good and responsive and will be in the future if any matters would arise with the vehicle. I would recommend this dealership over others in the NYC region.

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lepersrepel

Nov 6, 2015

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We went in looking to replace our 2007 Subaru Outback and ordered a 2016. Dave Finkel walked us through the entire process without rushing or pushing. He must know he has a great product that sells itself because he never pitched it (I don't think Dave realizes that he is actually a sales agent). He took his time to answer questions, describe, explain all the features and take us out a few times to test drive the vehicle. No rushing, no time limits no "I have a lot on my plate". All our questions, emails and calls were promptly and patiently answered and he always took the time out of his day to keep us up to date on our ordered vehicle. Overall a great experience. Friendly, relaxed and professional.

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Antonio

Nov 5, 2015

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It was a very good experience. Sales consultant, Jacob Barron, was great. He was very helpful and courteous. Also the manager Tom Portee helped me to get a great rate to purchase the car. Overall it was great. If you are looking to get a new Subaru you should not waste time on going to another dealer, this is your dealer. By the way I should say that I came for a wrx and left with an Sti!!!

JA

John and Phil

Nov 4, 2015

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We went to Liberty to purchase a "loaner" 2015 Crosstrek with less than 1,000 miles on it. When we got there we learned that that vehicle had been sold. We asked what price they could give us on a new 2015 Crosstrek, and we negotiated a price that was only a few hundred dollars more. Our sales consultant, Dave Finkel was excellent, as was manager Dan Cohen. When we went to pick up our new car, Dave gave a thorough orientation to that operation of the various controls and went out of his way to make sure we were happy with our new purchase. All in all, it was one of the most pleasant car-buying experiences we have ever had.

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Ram

Nov 2, 2015

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The entire experience was comfortable, courteous and hassle free. Dave Finkel was very helpful and friendly. all around good experience. Definitely would recommend them to anyone looking for a Subaru.

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agirl021

Oct 31, 2015

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Best car buying experience! Made my deal via email with Dave. No hassle and gave me the price I wanted. Would highly recommend him and have been recommending this place.

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LRivera

Oct 31, 2015

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I was looking on internet and came across a Legacy sport. I emailed Liberty and David Contacted me. We set up a test drive. David was very pleasant and informative. He worked with me and my wife on the price and got us the deal we were looking for. He looked after every detail I requested and answered all our questions with no sales pressure. Great car buying experience. Look forward to a long relationship with Liberty Subaru.

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nygirltraveller

Oct 29, 2015

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This is a whole new car buying experience for me and Dan made it much more easier and he is a breeze to deal with. He is very knowledgeable about the car and was very patient when going through the new features that I had to deal with new cars these days. This is my second time buying Subaru from this dealership and I will not hesitate in getting my third Subaru with them in the future.

WF

White Forester

Oct 20, 2015

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This dealer was good dealer.And also employee was good! David Finkel was nice guy!I bought white forester!Forester was good car!I satisfied this car.Thank you

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lew

Oct 19, 2015

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Dan was a pleasure to work with and totally streamlined the whole buying experience. He was quick to respond to all my questions and completely knowledgeable about my car. I couldn't be happier with Dan, the rest of the sales team (Henry and Kevin), and of course, the car, or more thankful. It's my second Liberty purchase and won't be my last!

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NewSub

Oct 19, 2015

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Just bought a new 2016 Outback. Very easy, stress free experience. Would highly recommend the dealership. I look forward to having the car for many years to come!

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sanogos

Oct 18, 2015

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Steve helped my family and I acquire not only a new car to replace the one I had with ease of transaction but find a good deal for my son's first car and the perfect model suiting a young adult that made him happy and me comfortable with his safety. I am entirely satisfied with my vehicle and its purchase alongside the purchase of my son's car, and I wouldn't mind buying another car from this man.

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xvcrosstrek15

Oct 15, 2015

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I requested a quote on a 2015 XV Crosstrek through their website and Dave Finkel contacted me. He was quick on setting a test drive, thorough in explaining the car in detail, and understanding that I was still in the beginning of my search. Simply out of habit, I did go to few other dealers (both Subaru and non-Subaru) for comparison. Liberty Subaru did stand out in terms of friendliness and willingness to work with you on a deal you would be satisfied with. Personally, between work and unforeseen medical reasons I had a 1.5 month or so halt in my car search. While many other dealers were invasive and kept on hounding me down with calls/emails on whether I've made a decision (even after explaining to them I needed some time), Dave was the one dealer that kept the right distance until I was ready to make the buying decision. In terms of pricing I negotiate no matter what, but comparatively speaking, the impression I got was that Liberty Subaru does offer competitive pricing on first shot. This may be a big plus for those who hate haggling. Once I made the decision to purchase here, everything was smooth and quick, and you can tell they put effort in making us feel that way. My car was in transit at the time of the decision, and Dave frequently updated me on its arrival status while getting other paperwork, trade-in valuation, other admin, etc. out of the way in advance. On the day of actually getting the car, Tom was quick with providing available financing options, and making the transaction/paperwork seamless. Being a new purchase, I still have no comments on the post-purchase experience, but from the experience I've had so far I am quite confident I'd have more good things to say. I will update accordingly once do have some experience. Bottom-line, if you are considering a Subaru in the area, you should definitely try out Dave and Liberty Subaru.

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Carnerd

Oct 12, 2015

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I just purchased my third Subaru from this dealer. Pricing is fair, sales help was excellent for the new car and my past experience with the service department all contributed to my selecting this dealer again.

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Kenzie1

Oct 11, 2015

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I haven't bought a new car since 1989. Tom never tried to push me into buying anything but what I wanted. I bought a 2016 Forester. I ordered it in June, Tom was completely honest with me. Told me when my car would be shipped and about how long a wait I would have. When it arrived at the dealership, he spent all the time I needed to get to know all that was on my car.I had finally arrived into the 21st century so to speak. He knew my car inside and out........He is a true asset to Liberty Subaru in Emerson.......

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Outback#6

Oct 11, 2015

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This is my 6th time leasing an Outback from Liberty Subaru. and I can honestly say that each time has been a hassle-free, professional experience. The past several times, I have worked with saleman Jeff Miletta and he has been very friendly and professional. Jeff worked with me to get what I feel was a fair deal with minimal stress.

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kevin617

Oct 8, 2015

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Our sales experience with sales consultant Steve Klein was positive and comfortable. Steve's presentation on the information about our 2015 Subaru Crosstrek was clear,cordial and patient. I would highly recommend LibertySubaru and Steve Klein to my family and freinds.

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subaru1

Oct 7, 2015

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Liberty is #1 dealer Fact. I was going to buy a Honda on route 4 dch paramus but i did not feel comfortable with the pressure sales, So i stopped at Liberty where they made me feel like i was VIP.Go to Liberty Subaru if your looking to buy a car its worth the trip.

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Laura12

Oct 6, 2015

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I cannot possibly recommend Liberty Subaru enough. From my online inquiry to the test drive of a car, my emails back and forth with sales consultant David Finkel, the QUICK service during my appointment (NO WAITING AT ALL), purchase of an XV Crosstrek, and final purchase process with the finance associate, Kevin Mark....EVERYONE was incredibly pleasant, friendly, helpful, not remotely pushy and professional. My husband had bought a Subaru from the Ramsey, NJ dealer and, while he was very happy with his car purchase, he felt that his experience with the dealer left something to be desired. Based on his experiences, he recommended he Liberty Subaru and the difference was like night and day. Liberty Subaru takes customer loyalty and a positive customer experience very seriously.David Finkel was awesome to work with. Not at all pushy, super friendly, very knowledgeable about the vehicles and easy to get in touch with. Kevin Mark was very informative and explained EVERYTHING, which was very valuable from someone like me who is a first time buyer. These guys aren't out to cheat you out of your money either. They are very upfront about everything and are willing to help you out. Again, they care more about gaining your loyalty than getting an extra $50 out of you. Overall, I had an amazing experience and couldn't be happier with my new car!

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J & M

Oct 6, 2015

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We needed to complete the purchase quickly and at same time wanted a fair deal as this was our second Forester purchase. from Liberty. Alex worked with us to accomplish this in an efficient, friendly and professional manner. So when the need for another car arose, we went to Alex and Subaru again. Tom and Kevin made the financial arrangements easy.We look forward to continuing to work with Liberty for our sales and service needs in the years ahead.J & M Williams

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ANNIE

Oct 6, 2015

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I WAS TOLD TO GO TO SO MANY DIFFERENT CAR PLACES I'M GLAD I WENT TO LIBERTY. I LIKED NO SALES PRESSURE. I TOLD THEM WHAT I WANTED JUST HAD TO WAIT FOR THE CAR BUT I LOVE IT.HOPE TO HAVE A LONG RIDING TIME AT LEAST TEN YEARS. THANK YOU SO MUCH

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SteveH

Oct 5, 2015

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When we started looking for a 2015 Outback Limited in June, there were almost none in stock at any dealership in northern NJ. Our salesperson, Steve Klein, helped us to order a yet to be built 2016 model in the color we wanted and equipped as we wanted. He correctly estimated the somewhat lengthy time for Subaru to manufacture and deliver our vehicle. When we came to pick up the car, the paperwork for the lease was easy and Steve spent about an hour explaining the car in general and all the new electronics in particular. He was knowledgeable and most helpful and we came away with about all we could process before actually driving the car for awhile. The financing, handled by Kevin Mark was simple, quick and friendly. The car seemed properly prepared and we are happy with it.

BF

Black Forester

Oct 5, 2015

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I mainly corresponded with the sales person, Mr David Finkel, by e-mail to buy the new car.His response was really quick, and always answer my question appropriately.At dealership, he never pushed me like "please decide now".The price of the car I wanted to buy was slightly higher than my total budget,then he negotiate with his boss for discount.This is really helpful for me, and I decided to buy one from him.Totally comfortable purchasing experience at this dealership.

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RZimmerman

Oct 4, 2015

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It was a pleasure to deal with Dave Finkel. This dealership offers a no pressure sales experience with a lot of knowledge of the vehicles. This knowledge is quite important since many of the new Subarus come with advanced safety features that require you to know how to utilze them.

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SEllingson

Oct 2, 2015

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Was told that I needed to get my priorities straight and that if the price were the highest priority, then I should go elsewhere. So guess what? I went elsewhere.

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Charles

Sep 30, 2015

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We are so happy with our new Subaru and the experience of buying it from Liberty Subaru was a distinct pleasure. Mike Gallo is a top notch salesman - professional, helpful, friendly, and direct - it was great working with him to get the car we wanted at a fair price. Thanks so much!

2

2015Impreza

Sep 29, 2015

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I recently purchased my third Subaru from Liberty Subaru and as always I couldn't be happier. Everyone is always friendly and turns what I normally view as a stressful experience (buying or leasing a car) into essentially a walk in the park. Always friendly, always helpful, it's not a surprise I keep coming back!

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HappyXTrekker

Sep 29, 2015

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Needing a vehicle in one week, I set up an online search for a Subaru. I was quickly contacted by several dealerships, and only the Liberty sales consultant, David Finkel, delivered on his claim. When the day after the purchase, I brought the vehicle back to the dealership due to a blue tooth issue, even though David was serving another client, he accomodated me by arranging to have Dan, another sales consultant, work with me to fix the problem. David, DJ and Kevin, the finance manager, made this experience the simplest and most pleasureable car purchase ever. 11 yrs ago I bought my first Subaru at Liberty, and I'll go to Liberty first when I plan to purchase the next one.

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Finns M&R

Sep 28, 2015

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We worked with Steve Klein after having been to several other Subaru car dealerships. He was friendly, informative and not at all pushy. We ordered a Legacy a half hour after meeting with him and it came in several weeks early! We also worked with Tom Portee in the finance department, he was also extremely professional and friendly. The overall experience was excellent. We absolutely love the car and plan on buying another one in the future!

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Carbuyer15

Sep 26, 2015

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Great service and excellent value. With Sales Consultant Dave Finkel, I purchased my car in less than an hour on a busy Saturday and was provided a good price without any haggling. Tom Portee did a great job explaining the financing and walked me through all the important steps. Liberty Subaru lives up to their reputation.

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Fidel subaru2016

Sep 23, 2015

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Order the car and arrived before expected, went to pick up, and was the smoothest transaction ever, Rob Bontemps the salesman was very professional and knowledgeable about the car, also, the best price in tri-state area, highly recomend this dealer

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RichSchneider

Sep 22, 2015

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The least painful of the five car-buying experiences I've had to date. Staff was professional and friendly. Steve K. and Tom P. met our every need and had us out on the road in our new car with no wasted time or hassle. I am happy we made the trip to Libetry for our purchase.

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Cragmere

Sep 22, 2015

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My wife and I have been buying cars from Liberty Subaru since the early 1990's. We come back because the staff has always treated us fairly and professionally. We have gotten the cars we were looking for at competetive prices and have not been pressured to accept gimmicky promotions and add ons. Steve Klein and Dan DeSilva are both helpful and good to work with.

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mtarina

Sep 19, 2015

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I went to Liberty Subaru after an exhausting day at another Dealership. I met with Steve Klein and bought a 2015 Subaru Forester 1/2 hour later. It was a pleasant visit consisting of facts, as opposed to pressure sales. I would highly recommend this Dealership to family & friends.

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Deb

Sep 17, 2015

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David Finkel and Kevin Mark were both extremely helpful. The listened to what I was looking for and delivered. Dave always responded to my email messages and kept me posted regarding the delivery date of the vehicle.

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jnicoll

Sep 17, 2015

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They've become much better at keeping appointments, before it seemed as though you would schedule it and they just realized it when you walked in but it's really improved. Never really had any issue with the service they've always been pretty good and straight forward with what's wrong and what needs to be fixed. My only complaint is every time I get service I seem to be down 1 more push pin for the engine cover etc. Probably missing about 5 - 6 now. Like I said very minor, but irks me sometimes.

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Ra311

Sep 15, 2015

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Both me and my boyfriend have had the pleasure of working with Dave to purchase our cars. After my boyfriend bought his cross-trek a year ago through Dave he brought me to Liberty Subaru to look at Imprezas. Dave worked with me over a year to find the right car at the right price. I was also looking at other dealerships closer to home- Emerson is nowhere near where we live. At other places each sales person immediately shut down and did not take me seriously because I look so young. Dave did not do that. He was easy to talk to and he gave me honest opinions based off his experience. Dave did an amazing job at quickly responding to any questions I had along with being someone we could joke with in the process. It was refreshing to deal with an actual person rather than another shady seeming cars salesman that just wanted to sell me a car and did not actually care about the person they are selling to. I would recommend Liberty Subaru to anyone interested in a Subaru in Northern NJ and if you can, have Dave Finkel as your sales person.

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gpanma

Sep 14, 2015

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We went to another dealer, which didn't have the car in which we were interested. Two others sent us constant emails, but didn't return our phone calls. Then our neighbor mentioned Liberty and David, from whom she'd bought two cars and was interested in buying a third. She said Liberty's prices were at least $1,500 less than the other dealers. She sent another neighbor to David, and she bought a car from him. So we took a very long drive to see a car, and returned the next day to purchase it. There was absolutely no hard sell. As a matter of fact, David told us to go home and think about it. Kevin was very helpful with the financial information. All in all, it was a pleasant experience!

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Stark

Sep 14, 2015

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A great purchase experience. I usually lease cars but the price that I was given was too good to pass up. Working with David Finkel was painless and when I told him that I needed time to do more research before committing and he was not pushy. Highly recommended sales man and dealership. I will be telling family/friends to purchase all Subarus from this dealership.

SF

subaru fans

Sep 13, 2015

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Professional, courteous, and certainly no pressure. We went in knowing what we wanted and our budget was and we left with what we wanted and within our budget!

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drey

Sep 12, 2015

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Steve Klein was great!He was knowledgeable, accomodating, and not pushy.......Kevin Mark also was informative, quick and easy to deal with.All and all the process at Liberty Subaru was almost painless.Nice experience in car buying.

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Kat2015

Sep 11, 2015

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I went to the dealership already with the exact car model I had in mind from their very organized website, I told my consultant I was interested in a test drive, he wonderfully explained all the specs and details to me. After the road test I told him I was interested in purchasing the car. It was an easy going experience is purchasing my first car!

HC

happy customer

Sep 11, 2015

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No pressure either from the salesman or anyone else with the sale. Nice experience. Very fair price and easy negotiation. Salesman was excellent. Actually purchased two cars.

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katie

Sep 11, 2015

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I recently leased a new Subaru Impreza from Liberty Subaru and the whole experience couldn't possibly have been better. I went to two other dealerships prior to coming to here and had mediocre to terrible experiences at both. However, the third time must be the charm because this dealership was great. I dealt mainly with Dan L. and also with Kevin M. Dan was incredibly professional, patient, and nice throughout the entire experience. He showed me the car and all the different features (I had already test driven it at another place) and discussed financing and leasing options with me. The whole process was very straightforward, the price was fair, no haggling, and all options were clearly explained. He answered every question I had and was very helpful in arranging a convenient time for me to pick up the car. Kevin M. was who I dealt with when picking up the car and signing paperwork, and was very professional and nice. The entire process was quick and painless, and I wasn't forced to listen to a million different options for the lease or feel pressured into purchasing anything I felt I didn't need. Overall the entire process was painless and very enjoyable. I'd recommend these guys and this dealership to anyone, and I'd say if you're in the market for a Subaru don't even bother going anyplace else. Great experience and love my new car!!

LR

Liviu R

Sep 9, 2015

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Got to Liberty Subaru after being at 2 different dealers closer to me - and what a difference.1. They had the car in stock (basic eh? not that basic as it turns out)2. They were able to provide me a test drive in a nice environment with the sales rep as soon as we started talking.3. Stock and options were clearly explained and displayed4. Price was fair from the get go - I don't like xxxxxxxx , talking around the price or haggling. Just give me a fair price and were good.5. All personal I talked to were really nice and responsive.6. Jeff W and Kevin M which took care of most of the stuff were available by mail and kept me up to date and helped me get a decent financing deal (Just moved over so it is not trivial)Happy with the experience and would recommend them def. for whoever is looking for a Subaru

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subieguy25

Sep 8, 2015

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I have been bringing my 2014 WRX here for the standard maintenance since I moved to North Jersey. I had my motor blow recently and had my car towed here. The transaction was pleasant. As odd as that sounds. To diagnose, replace motor, and get back to me took just 8 days. You cannot ask for better service then that. Chris was my adviser and he kept me up to date. This repair has taken many friends 3-4 weeks. Not here!

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millbarge

Sep 6, 2015

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Rob was accommodating with his schedule and was helpful with advice on getting the exact car I wanted. Much better experience than other dealerships I had visited the same day. Facilities are nice and I will be back again in the future. Recommend this dealership for anyone in north Jersey looking for a Subaru.

JS

Jim S.

Sep 5, 2015

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Low pressure, professionalism all around. This was the first Subaru that I have owned and I couldn't be happier with the quality service and fair price that I received at Liberty Subaru. I would definitely recommend them.

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soteriou

Sep 2, 2015

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Rob made every effort to be of help and clarify when I had question. I will rely on hime for help with the new technology on my car in the future!

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toots

Sep 1, 2015

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The salesman, Steve Klein was most helpful and friendly. He made my experience of buying a new vehicle so easy. Also the finance manager Kevin Mark made it so simple and not frightening at allas this was the first vehicle I bought on my own. Also what I thought was so nice is that they were not pushy at all.

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carsteezy37

Sep 1, 2015

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I have been going to liberty for 13 years. I have always had a great sales experience. I highly recommend this dealer for Subaru purchases. Very straight forward and makes the car purchasing process very easy.

MS

Mark S

Sep 1, 2015

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I have bought 3 cars from this dealership and find that they make buying a car a nice uncomplicated experience. They are friendly and knowledgeable and pleasant to deal with and I highly recommend them.

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robinnj1

Aug 29, 2015

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I have had nothing but bad experiences with the last 2 cars I purchased. I had been completely ripped off and mislead with both. This, however, was by far the absolute best experience aside from having my daughter ;-) That's just how great it was. They gave me a really great deal on a really great car! Everything was straight forward and honest. I absolutely LOVE my new XV Crosstrek. It is everything I wanted and more. The sales person I worked with was more than helpful and took the time to explain all of the controls and operation of the touchscreen which was all new to me.

LB

Lee B

Aug 29, 2015

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Went to 2 other dealerships first, both were awful. Walked into Liberty Subaru, no pressure, lots of information. Easiest car buying experience ever.Thanks Dave

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jaredboy007

Aug 26, 2015

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This was hands-down the easiest car buying experience I've ever had.I've bought 9 new cars now over the last 15 years and have dealt with many dealerships, which lets be real, are usually rip-offs or looking to gouge you. Not the case with Liberty Subaru. I actually asked my salesman Alex Welch how I could recommend Liberty Subaru after buying my 2016 WRX a few days ago. They gave me a great price right off the bat that I couldn't beat after shopping at 3 other dealers. There was no pressure when we declined the extra warranty and coverage and this really impressed me. I would definitely recommend family and friends here.

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happy,buyer456

Aug 25, 2015

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Mike Gallo, Sales Consultant and Kevin Mark, Financial Manager, were both cordial, knowledgeable and professional. No pressure at all. Would highly recommend the dealership to all.

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VINFLYER

Aug 23, 2015

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Wife and I leased a new Impreza. Tom Quinn, our salesman showed several models and spent a lot of time explaining the various features of the car. Finance manager, Tom Portee facilitated the financing. Our transaction was incredibly smooth and painless. Would recommend them to my friends and family.

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Subarulady

Aug 21, 2015

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I have been with Liberty Subaru since 1985 and have purchased many cars. My experiences with this dealer have been exceptional Today I picked up my 2015 Subaru Forester.Danny Cohen the sales manager has never changed all these years. He is kind and very helpful. My salesmen Jeff Miletta was great and went over all the features inside my new car. The business Manger Tom Portee was great and explained each paper I signedI recommend this dealership to all my friends

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shopper

Aug 21, 2015

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We have nothing but praise for this remarkable "boutique" dealership. I bought my first Subaru from Dan Cohen more than 25 years ago and because he helped to make that experience so pleasurable and memorable, we've become loyal customers and are now on our fifth Subaru from Liberty. His team, particularly, Jeff Miletta and Tom Portee were so supportive in my mom's recent purchase of a gorgeous Crosstrek. And, the service department is efficient, courteous and hands on terrific. Subaru of America, please recognize this one of a kind dealership with accolades!!!!!Rees/ Greenhalgh Family

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newshopper007

Aug 19, 2015

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After patiently waiting for an e-mail of a price quote, received the quote 12 hours later with "a special sales price". OF course, I e-mailed back asking what the doc fee is and what the other charges are, they could not respond. So, some dealers have the mentality that they are doing you a favor selling you a car. When in fact, it is a buyers market, if something does not smell right, move on to the right dealer.

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Cynthia.baldo

Aug 18, 2015

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First time buying a car by myself and they made me feel comfortable and I would highly suggest going here if your looking to buy a new or used car.

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newsubaruowner1

Aug 17, 2015

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The staff is helpful and professional, but without seeming fake. Because they sell a lot of cars, they're able to give great prices. You really feel like you're getting the best product at the best price.

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scarrelus

Aug 16, 2015

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Liberty Suburu is filled with a professional team looking to help get you the best deal. It feels more like a family than just a sale. The sales team are very patient and attentive to your needs. I'm extremely happy with my car buying experience here and will be returning at the end of my lease to get something else!

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bobcauttero

Aug 15, 2015

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I came to Liberty Subaru after buying my first two Subarus from Bill Kolb Jr. in Orangeburg, New York. They turned out to be a disreputable dealership. Liberty Subaru was wonderful. Not only did I get a great deal from Ed Vogel, but they took care of my every need. Business manager Kevin Mark was especially helpful and made the whole buying process painless. I am also servicing my 3 Subarus at Liberty. I can't recommend them enough.

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JCib

Aug 15, 2015

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I have nothing but positive comments for Liberty Subaru. They provide a relaxed no pressure atmosphere which makes shopping and browsing very pleasant. The staff was very personable and welcoming. I was assisted by Dan Lidestri who was very helpful and knowledgeable. He answered all of our questions both large and small with a positive attitude. If a friend or family member needed a new car I would direct them to Dan at Liberty Subaru. I also dealt with Kevin Mark who made the whole finance process straight forward and easy . Overall I was very impressed by the experience of purchasing a new car from Liberty Subaru.

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arillo

Aug 14, 2015

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This was my very first experience at Liberty Subaru as well as my first purchase of a Subaru. All of the employees were helpful and welcoming. My fiance and I were taken care of right away. Steve Klein was our salesman and we couldn't be happier! He did EVERYTHING he could to match our auto and financial needs. We asked a TON of questions, Steve did his best to answer them. If he wasn't sure he made sure to check right away. Steve was also great at keeping contact with us through e-mail, again, answering any and all of our questions. Thank you to Steve and the rest of the Subaru team! I am very happy and excited to own my 2015 XV Crosstrek!

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isadora2

Aug 13, 2015

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I've dealt with this dealership for 11 years and have found it to be trustworthy. The customer service has always been pleasant and helpful. Everyone tries to resolve any issue you may have. There was no sales pressure from the saleman, Steve klein, when I recently bought my 2016 Forester. He was very helpful in making a very smooth sale. He explained everything in detail. It was a pleasure dealing with him.

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Waldo17

Aug 13, 2015

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Dave was very helpful and we did all the paper works via phone and email. The first time I went to the dealership is just to pick up the car and it only took me less than 30 minutes I think because everything is ready because of Dave and Dan. I recommend Liberty Subaru because they have great prices on the cars and they will give you discounts.

A1

AC 12

Aug 13, 2015

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This is my third Subaru and my third dealership. Dave and Tom were great. I went there and was not sure where I was going to buy my new car. Everyone was friendly and spent time with me without pressuring me to buy. Put a deposit down and got my new car. Easy and stress free. Thanks everyone.

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kevin61

Aug 12, 2015

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My last vehicle purchase was 24 yrs ago and was not a happy experience. This was easy. Rob Bontemps did a great job. Took one car in for a oil change and bought another.

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Queenb1936ataol.com

Aug 11, 2015

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Alex welsh was excellent. He leased me my new green Subaru forester and I love it. He took his time and explained everything. I will definitely recommend Alex to anyone looking for a car.

IM

Iris McCort Ron Knight

Aug 11, 2015

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This is mainly because of Dan Lidestri in Sales and Kevin Mark in Financing. Dan was friendly, helpful and informative. Kevin was courteous and guided us through the loan application with patience. we were keen on getting a Subaru , for the first time, and both men made the experience pleasant and positive.

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RyanRadio65

Aug 10, 2015

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This is my second Subaru I purchased from Liberty Subaru. From the service department to the sales department you always feel welcomed and a part of the family. Steve Klein, Dan, and Kevin were outstanding with their knowledge and helpfulness with my new 2016 Forester. My fiancee will be purchasing a 2015 Crosstrek and my mother will be buying a Subaru from Liberty when the time comes for her to get a new car. If you want amazing service, knowledge and amazing pricing, Liberty Subaru is the place to go!!!! Don't forget to look at their loaner cars they have in stock!!!!

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Lucia

Aug 10, 2015

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I was very satisfied with the service and relaxed approach of both of these gentlemen. There was no pressure at all. I will recommend them to friends.

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laxinsun

Aug 8, 2015

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We have bought many new cars (mostly Subaru) in our life time, but this was the first time we did business with Liberty Subaru and it won't be the last. It was an amazingly easy buying experience, and also the first time that a dealer did not try to pull something odd or add unexpected charges to our bill. They honored the price that we got through AAA and only required a $500 deposit. The car came in on time and exactly as promised. Even picking up the vehicle went extremely smooth and quick. We had to drive a half an hour to this dealer, (and there are two Subaru dealer much closer) but it was so worth it because this was the best car buying experience ever.

DC

David Caporaletti

Aug 7, 2015

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Excellent experience. Salesperson David Finkel was knowledge able and very easy to deal with.

CB

car buyer

Aug 4, 2015

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We were interested in a Forester. My brother had purchased 2 cars through this dealership and highly recommended them. I sent a friend to this dealership. She was extremely pleased and purchased a car there. Two weeks later, we purchased a Forester here. Dave Finkel responded to my internet inquiry. He answered all of our questions. He was friendly, knowledgeable and professional. When we went to the dealership there was no pressure placed on us. We bought a very reputable car for a fair price. We are more than satisfied and highly recommend this dealership.

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OliviaD

Aug 3, 2015

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Dan Lidestri was great to work with in purchasing my new Subaru Crosstrek. He was friendly and informative while I learned about the vehicles on offer, and he helped us work out a price we were both satisfied with. He was personable in communicating the status of my transaction and checking in to see how I liked my vehicle after two weeks, when my plates were ready for pickup. I would recommend him highly.

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James-NJ

Aug 1, 2015

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I just purchased a Subaru Outback from Liberty Subaru and I give them full credit for making the purchase as quick and efficient as possible.I travel a lot and my time at home with family is very critical to me. My total time in the dealership to purchase this car was less than 50 minutes. They managed my trade-in, the paperwork, and everything fast and complete. Most of my correspondence with them was by email for documentation and signatures. They are a solid, good-natured, group of people at the dealership and do not come across as the typical "car salesmen" we all think about. Great place to purchase a car. I highly recommend them.I worked specifically with David Finkel and appreciated his fast responses to all inquiries and his ability to get stuff done by e-mail and while I was traveling.

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Carbuyer

Jul 31, 2015

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Had a great experience with Steve Klein at Liberty Subaru -- very responsive, pleasure to deal with, extremely knowledgeable. Would not hesitate to buy another car from them (but hopefully not soon).

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xxdisciple6xx

Jul 30, 2015

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I knew I wanted a Subaru Impreza for the snowy conditions in my neck of the woods, but I didn't know which dealership to go to. As a result, I reached out to a few Subaru dealerships that would require a long road trip to get to. Liberty Subaru was the outstanding. Dave had a quick response time to my inquiries despite the long wait for my reply. The test drive was overall informative and fun. Dave was like a human manual for the car as he explained all the features the car provided as well as a tutorial on how to access them. Purchasing my car was a very smooth process. Kevin explained and made sure I understood what I was signing it was very quick.Liberty Subaru is an exceptional place. Friendly, approachable staff who seem to enjoy what they do. I recommend this dealership. Thumbs up!

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OrangeGirl

Jul 29, 2015

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I was looking for my first car and knew safety was very important. I was able to test drive, sign papers, and have my car in less than a week. This was my first experience in getting a car and I love the car I have. The staff made the experience smooth and painless and was willing to explain anything to me which made me more comfortable in this big step in my life.

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Mary C

Jul 27, 2015

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I had only been looking at cars for a few days...test drove a few, and had heard great things about Subaru's. Ed Vogel took me for a test drive in the model I was considering, explained the features, and negotiated a reasonable price. I left the dealership to think about it.... and returned later that evening to 'seal the deal'. I felt I was treated fairly and respectfully, he responded to my questions and concerns and did NOT direct the conversation to my fiancee.... other dealers had done the 'talk to the guy' thing, and not 'talk to the buyer'. (I left those dealerships). I'm happy with my purchase, the ease of buying and financing, and would recommend Ed Vogel and Liberty Subaru to others.

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mmlindeboom

Jul 24, 2015

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My fiance and I needed a car to move across the country, and our time window was closing quickly. David helped us get exactly what we needed quickly and with no hassles. It couldn't have gone better. We highly recommend David: he's professional, easy going, and he responded to all of our anxiety-ridden emails/phone calls promptly and was always helpful.

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j

Jul 23, 2015

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I was recommended to Liberty Subaru by a friend. The service was excellent and I am very happy with my purchase.Steve was very helpful and explained everything to me and it was a great experience.Joanne

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IdontCaretoSignUpForAnotherSite

Jul 23, 2015

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David was very informative and listened to my needs, when I was shopping for a car. He did follow up, with phone calls kept me up to date on everything. Buying my first Subaru was easy and David made the entire sale very pleasant. I would surely recommend him to anyone who is interested in buying a vehicle. FYI I love the new Subaru Crosstrek.

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ayuksel19

Jul 20, 2015

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When buying my vehicle, I had used true car, and liberty Subaru was one of the dealers who had reached out to me. They had told me the color for the car i was looking for was in transit, and that I can come by and test drive the same car in a different color. Next morning I went in and I was surprised to hear the car had arrived that morning. Rob is a great sales consultant who is easy to deal with and really knows what hes talking about. All in all, Liberty Subaru was definitely a great experience, and will be going back for my next car.

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pratyoosh

Jul 19, 2015

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I was recently shopping for a crossover in mid price segment & was kind of divided between Honda, Subaru & Mazda. Took a test drive at Liberty & really liked Subaru, my experience during test drive with Sales assistant Tom Quinn was great, i never felt being put on spot & made up my mind to get Subaru. It all goes downhill from there, Tom was busy so i was offered Rob Bontemps he tried to unsell me a premium forester claiming he can add leather to premium trim for a grand (which he just cant perfectly), was totally uninterested to work out pricing & the conversation just ended in 60 second straight.I did ended up buying the same car from a different dealership, with a great shopping experience, price. I would thank these guys for forming my opinion on the car & i think they have good salesman but as long as they got salesman like Rob i would recommend everyone to stay away from them.

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ML

Jul 18, 2015

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Dave is a very easy-going and nice guy. There was no pressure to purchase anything. He was able to get us the lowest price around. He explained all the features of the car after purchasing and was very thorough and knowledgeable.

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Coach77

Jul 15, 2015

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I was contacted by Dave via email through TrueCar. I informed him that Emerson was too far to travel and his response was what if I give you a great price to which I responded the I would have to take the trip. After visiting three local dealerships, of which one used crooked tactics I emailed Dave for his deal. It was good but not worth the trip. I counter offered and he responded with the great deal that I was looking for. We completed the entire transaction over the telephone,by fax, and email. I asked for a better loan rate and kevin was able to get me that too. I would recommend Liberty, namely Dave Finkel for his customer service and great attitude throughout my purchase. Thanks Dave

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JH

Jul 14, 2015

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Dave made the car purchase an easy process through: clear explanations, use of email to discuss matters on my time, and delivering on what was promised.

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Nanagriff

Jul 11, 2015

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I have been traveling approximately 40 minutes to have my Outback serviced at Liberty over the past year. My service experiences have been phenomenal.Today while the car was there, I decided to inquire about trading it in for a newer model , as I was interested in an automatic tailgate, and some of the newer safety features I had been reading about.Thanks to the unending patience of Steve Klein, I left not too long after I arrived with a new Forester! I love the ride and the visibility it affords me. Steve was extremely thorough in explaining all the car's features to me before I left the Liberty lot. His professionalism was greatly appreciated as I struggled to decide which model car to purchase. Kevin Mark in Finance was a pleasure to work with as well. He resolved any questions I had, and offered advice in reference to refunds I may be entitled to on my old car.I highly recommend Liberty Subaru!

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Julesy52

Jul 11, 2015

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A friend recommended Liberty Subaru. He told me I should go in and see the sales manager, Dan. Dan was busy so Tom Quinn took care of me. Dan assured me the car would be priced out by him and Tom. I discussed all options my daughter wanted. Tom was simply the best car salesperson either my daughter or myself have ever encountered. His follow up was timely and concise. He is a credit to his profession. Kevin, in finance, was also top shelf. He certainly exhibits qualities of being concerned and considerate.Tom conducted the delivery of our daughter's Subaru Outback yesterday, July 10, 2015. He reviewed every option and made sure our daughter was comfortable with every option.

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LAURA

Jul 8, 2015

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I was recommended to this dealership, and to my sales person Dan L. What a perfect experience. You must know that before I was recommended to Dan I had come from 3 bad experiences and was about to give up on leasing a car and altogether. When I finally met Dan, he walked me through the process, offered me an incredible trade on my current car and was patient to help me find the best car to suit my budget and my needs. When the car arrived Dan as well as the whole dealership were very gracious and he spent time with me o really make sure I was comfortable with my car. I drove off the lot with my new Impreza knowing I got the best deal, and the best place to get my car service as well. They went beyond the extra mile. Definitely recommended, and I am very happy!

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Carolyn

Jul 7, 2015

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Compare what liberty does for their 30,000 mile service to what other deAlers do. Everywhere else does the cabin air. They basically topped off my fluids for $375 . Also, an oil change is $70. I didn't need an oil change, but they only deducted $50. Not satisfied at all. Oh I don't know the employees name that helped me, the app made me check a box.

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lsl

Jul 3, 2015

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I don't purchase a car too often, and part of the reason is that I generally don't like the games that car dealers play. This is NOT the case at all with Liberty Subaru! Everyone is great to deal with and they are very helpful without putting unnecessary pressure on the customers. Jeff addressed all of my questions patiently and allowed me the time I needed to make the final decision. Even the actual purchase was easy and I never felt that I was being pushed to do something I didn't want to do. I highly recommend this dealership for their expertise and great customer service!

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G

Jun 30, 2015

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This was by far the best dealership I went to in researching my new car. The salesman, Steve Klein, was very knowledgeable, friendly, courteous. He reviewed all the features of the 2015 Legacy and never at any time did I feel any pressure to purchase. Bought my new car within 30 minutes and love it!

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Annie L

Jun 29, 2015

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I did my ENTIRE deal in purchasing my 2015 Legacy over the phone,based on a very high recommendation of them. A DREAM COME TRUE!

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Suzy4

Jun 29, 2015

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Rob put no pressure on me. He let me ask all the questions and was helpful, patient and understanding. A woman's voice is respected.

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DionDJS

Jun 28, 2015

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The entire car buying experience was made very comfortable and very personal. The sales associate, David Finkel, was very friendly and maintained excellent communication throughout the process. We were well taken care of at Liberty Subaru. They have a great selection and were very helpful in acquiring all the little extras that were not on site. The entire process was streamlined yet personally focused to ensure a pleasant buying experience.

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Janice M.

Jun 27, 2015

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Thank you, Ed Vogel, for helping me get the car I wanted. Your knowledge helped me decide, which was not an easy process for me. If & when we need another car, we will be sure to contact you. Your patience was appreciated. I bought my first subaru from this dealership several years ago, and would also like to commend the service department. Their efficient & timely service any time I called was also a deciding factor in my choosing Liberty Subaru in Emerson.

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Dave

Jun 26, 2015

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Nice dealership, friendly staff, pressure free sales environment, lots of cars on lot to choose from. Our salesman was very knowledgeable of the vehicles and took good care of us.

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Mikhail

Jun 26, 2015

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Very professional, family atmosphere, friendly and no sales pressure. Very nice experience with nice people. Good reasonable price. The great section of vehicles and welcoming environment really made such an impression, and was a huge part of my decision to buy Subaru Outback from Liberty. I would absolutely recommend them to all of my friends and family looking for a new vehicle.

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saulzw

Jun 25, 2015

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We decided on a choice of 3 makes. Subaru being one of them. After meeting our salesman, Rob Bontemps, the decision was made for us. Mr. Bontemps was courteous, knowledgeable and not 'pushy' at all. My research led me to decide on a Subaru but meeting Rob clinched the deal. I expect to purchase another car within the next 6-12 months and will go directly to Rob at Liberty Subaru.

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Phyllny

Jun 25, 2015

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Love the no pressure sales force , very informative and upfront about everything. Price was best deal btw total of 3 dealerships in area.Ed Vogel kept me informed on my car order and gave me accurate information. When I picked up car he explained everything clearly.

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XVCrosstrek2015

Jun 24, 2015

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Jeff and the entire team made my lease process easy, efficient and did so without any pressure. The great selection of vehicles and welcoming environment really made such an impression, and was a huge part of my decision to not only lease a Subaru XV, but to lease it from Liberty. After my mother leased a Forester, they were my first stop based upon her equally excellent experience. I would absolutely recommend them to all of my friend and family looking for a new vehicle.

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jr8049

Jun 24, 2015

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After deciding on a 2015 Subaru Outback 3.6 Ltd I visited and contacted several dealers in the NY Metro area (Live in Westchester County). The ones who did contact me back either could not order the car, or were quoting me prices close to MSRP. I was then contacted by David Finkel at Liberty Subaru, and after two days of negotiating I was able to order the Outback I wanted, at the best price I was able to get, with the options I wanted. The vehicle arrived earlier than expected and David contacted me immediately to pick it up. I scheduled a pickup at the dealership and it was an easy and simple process. I was in and out in an hour, and at no time did anyone at the dealership attempt to sell me any extras. There was no hassle of having to turn down undercoating or the wheel protection package. Honestly the easiest new purchase vehicle transaction I have ever had. If you live in the NY metro area Liberty is the way to go. Joe R. Yonkers N.Y.

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AvB

Jun 23, 2015

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Nothing but professionals working there. Robert Bontemps was extremely helpful. The staff makes you feel at home and really try to give you the best deal possible.

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leo

Jun 19, 2015

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Dave Finkel helped to locate a very particular car I wanted to buy, and promptly sent an itemized quote by email. Next day, Ed Vogel seamlessly carried over the selling process by promptly arranging a test drive, explaining many details and features of the car and allowing plenty of time to get familiar with various options and functionality of the model we choose. It was a solid A+ customer service experience - by the end of the day I bought the car I wanted, and paid the best price!I definitely recommend this dealership - these guys are great!

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dloh804

Jun 18, 2015

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Just bought a '15 Impreza from Dan Lidestri. Went to the dealership & picked out the car, meet with Dan & he went over the lease with me. No gimmicks or tricks, happy with lease payments. Trade in my '09 Legacy & he offered me a price close to my asking. The whole transaction went fast & smooth. Dan & the dealer have my car ready when I picked it up a few days later. Meet Tom Portee & he explain all the paper works with me. There was no surprises or hidden fees. And finally, got into my new car & Dan explained all the functions & even connected the bluetooth for me. The whole car buying process from Dan & Liberty was great !!! Thanks again...BTW, Dan make a courtesy call a few days later to see if everything's ok.

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alma2656

Jun 18, 2015

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If you look up car dealer or internet car sales consultant in a dictionary, you WON'T find Steven Klein's picture. Probably a sketchy illustration of a Lawyer, Car Dealer or Salesmen. The perception of honest, genuine, hard working people are traits difficult to come by in these fields when seeking to acquire a vehicle. Steven Klein is unassuming, accommodating, responsive & patient. He was an inconspicuous asset in determining my needs as a driver; & assisted in identifying the vehicle that would measure up to my household's demands. He was straight-forward & .. wait for it .. HONEST about the price. I don't think our business transaction warrants a novel with intricate details of our negotiations. However, I will be a returning customer within the next decade, & I hope to find Steven Klein--or his clone--present for my next vehicular acquisition. Lastly, I will be doing Liberty Subaru a disservice by NOT mentioning Kevin Mark's efficiency in the financial side of my purchase. He was funny, informative & overall a great experience in the purchase of my new Subaru.

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M E R

Jun 16, 2015

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David Finkel was friendly but not at all pushy. He honored what had been quoted to me. He did not waste my time. He did not try to sell me anything I did not want. The car was ready as promised and on time. We was very patient teaching my daughter how to use Bluetooth. Kevin in the finance office was professional and QUICK. An all around good experience and a fair price for a great car.

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Hackensack

Jun 16, 2015

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We had been to several car dealerships, even another Subaru dealer, and were delighted and relieved to find Jeff Wangerin at Liberty Subaru so helpful and professional. Jeff was straightforward, provided us with the information that we needed and worked with us to get the price that we were looking for. Working with Jeff and Kevin was a pleasure without the stress that we encountered in other dealerships. On a scale from one to 10 we would give Jeff and Liberty Subaru a 10. Thanks for the great service.

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ksav

Jun 15, 2015

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My faith in service is being restored! While I was rather upset and disappointed that the splash shield was not properly reattached after a recent oil change, I know that mistakes happen. My prior experience with other dealerships made me ready to fight to get it fixed but you recognized the error and made it right without prompting. Excellent customer service! Thank you!!

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Graham

Jun 13, 2015

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I just recently purchased a new Subaru Legacy from Jeff Miletta at Liberty Subaru. After visiting a few of the other Subaru dealerships in the Northern Nj area I decided to choose Jeff/Liberty because their pricing was very competitive and I appreciated the time Jeff took to work with me through the sales process. I did not feel heavily pressured and that Jeff/Liberty was honest and forthright, which I cant also say of some of the other dealerships I had visited. While Ive only had my new car for a few weeks I can say that so far Im very happy with the purchase and would definitely consider purchasing another car from Liberty and recommend others do so.

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kfan95

Jun 13, 2015

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Our sales consultant and finance person took the time to see that we had the information we needed to make an informed purchase. The customer services was excellent.

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Beeman

Jun 9, 2015

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On my first visit, after not even 2 hours, test drive, no negotiation /they accept TrueCar certificate/, and all paperwork, I drove my new car out of dealership. I couldn't believe it. Good job Rob and Tom

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Dave from Park Ridge

Jun 9, 2015

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Plenty of information, convient to deal with, great salesperson. While I had to wait for my Outback to arrive, I was told in advance it would be 10 to 12 weeks. It was 1 Business Day over 11 weeks when it arrived. I was told by Ed Vogel 3 days before the arrival date, when it would arrive. So I had plenty of time to contact insurance and arrange for bank check.Paper work at dealer took 5 to 10 minutes to complete. This was the best experience I have had purchasing or leasing a car.

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euricguerrero

Jun 8, 2015

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I do not enjoy the idea of having to get a new car. I would rather be thinking about an umpteen number of other things. But this was a necessity so I went through the motions, researching researching researching to the point of confusion and migraine. Crunching numbers, familiarizing myself with sales tactics and negotiation strategies (very few of which I cared about). I was at the stage where I was calling ahead to make this process more efficient for a husband and father of two small children. Danny seemed to understand this and was very clear, professional, and upfront since call #1. I think both he and I knew Subarus kind of sell themselves. The transactions were quick, his follow up with honest and thorough, and he respected my limited time. Though I knew I had to sign a bunch of money away to someone at the conclusion of this process, Kevin the finance manager was friendly, helped me save a ton, and was uber-respectful of the fact that I had to get my daughter in 30 minutes so he was very efficient. These interactions easily convinced me to drive past the closer Subaru service centers to reward Liberty Subaru with my continued business. I highly recommend!

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car-shopper Susan

Jun 8, 2015

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All the personnel we dealt with at Liberty Suburu were excellent. In particular we worked with Jeff Miletta who was so helpful when we were shopping for a Suburu in 2012 that when we decided to look into the 2015 models, we returned to Jeff for advice. He was very patient with us as we discussed the pros and cons of each model. We took a good test drive and made a decision based on our experience. We didn't feel rushed and he didn't oversell. He was straightforward in answering our questions and when we picked up the car he patiently spent time showing us the new (and some rather complicated) features of the car. I wouldn't hesitate to recommend this dealer and Jeff Miletta for anyone who is considering a Suburu.

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PR2015

Jun 8, 2015

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I highly recommend the team at Liberty Subaru! No games, no aggressive sales people. Jeff W. and Kevin made my first car leasing experience a great one!

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steltek

Jun 7, 2015

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Went to Liberty Subaru after having gone to several other dealership and finally after a recommendation from a friend. Met with Steve Klein to talk about purchasing a new Subaru Forester for my mom as her current SUV no longer had a working/irreparable A/C. He was very patient and straight forward with answering all the questions I had about the vehicle and the options they currently had available for purchase. After going on a test drive and looking at the available vehicles in the dealership's lot, we decided to make a purchase the very same day. Even before I drove out of the dealership with a new '15 Forester, Steve took the time to carefully explain all the features and options included with the new Forester. All in all, Steve made the experience very pleasant and painless.

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sl07605

Jun 4, 2015

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Purchased my first Subaru through TrueCar internet buying service. Received three local offers which were each pretty close but chose Liberty because I have friends who purchased from them and spoke very highly. Overall, the buying experience with Clayton Earle was extremely pleasant with no hard sell. Arrived at what I believe to be a very fair price for the new car and for my trade-in. I had done my research in advance.Picking up the car was an ok experience. The individuals in the showroom who were sitting at a large counter desk were unfriendly, joking amongst themselves, never looking up when I entered and eating which I believe to be very unprofessional. My salesman, Dan Lidestri was very enthusiastic and thorough in going over all the car's features. I did feel however, that Liberty could have done a better job of cleaning up the car as there were noticable finger prints in the cabin and on the glass. Kevin Mark in charge of the finance is very thorough and completed all the final paperwork flawlessly.I only hope that my car service experience is on par with this dealership's ratings

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Forester 2015

Jun 3, 2015

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I purchased a 2002 WRX at Liberty in June 2001. I serviced that car at Liberty for the entire 14 years I had it. My son is now purchasing that car from me, it is in mint condition. Their service is A-1. When they could not fix the car on a service call I was always given a late model courtesy car free of charge.Today, June 3, 2015 I picked up my Limited Forester. I love the Forester. I was given a great deal. I love Liberty Subaru and will continue to do business with them as long as I am able to drive.

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aj

Jun 1, 2015

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As this was my first buying experience, I did as much research as possible and was ready to do some hard negotiations. I was ready but dreading the whole process. As it turns out, I didn't have to worry. Jeff was very professional, pleasant, and honest. He listened attentively to what we wanted and answered our questions completely and thoroughly. He took time to show us the cars and explain the equipment and optional packages. When it came down to talk about the price, he noticed I had previously inquired about the Crosstrek and honored the internet price - no questions asked and no negotiations needed. We also met with Kevin Mark who was very professional and pleasant to work with. Both Kevin and Jeff worked hard to see if we could bring the car home on the same day but we decided Friday morning would be a better time for everyone. Between Wednesday afternoon and Friday morning, I reached out to Jeff twice on his voicemail and on both occasions, Jeff called me back within 15 minutes. If that's not prompt, I don't know what is.On Friday morning, Jeff showed me around the service department and the waiting lounge. Once Kevin was ready to see me, we finalized all of the paperwork. Kevin let me read through the contracts and didn't push me to sign the papers quickly - he actually recommended that I look at everything carefully before signing. Once we were done with the paperwork, Jeff brought me to my new 2015 Crosstrek and spent the next half hour thoroughly going over the standard features and optional equipment. Jeff and Kevin turned the whole buying process into a positive experience. They never pushed me into buying or signing. They were very accommodating, knowledgeable, honest, patient, professional, and very pleasant. The only downside I see is that Jeff might have raised my bar of expectations too high for future sales consultants - something I won't worry about for as long as I have the Crosstrek. I look forward to keeping in touch with Liberty Subaru for all my Crosstrek's needs. Thanks for everything!

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MLB

Jun 1, 2015

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Dave Finkel and the entire team at Liberty Subaru were excellent. The process was quick because I did everything via email except pickup the car. There was no sales pressure and no haggling. Instead I got an excellent price right up front, I had time to do my own research and then ask for the extras I wanted and I walked away feeling that I had bought the car I wanted. (That's in contrast to another dealership that pressured me to buy because "Subaru only makes a certain number of Foresters in blue" and I might have trouble finding another one. I found another one in one day at Liberty Subaru AND it didn't come with extras i would never ever wantlike a specialized license plate cover. Tom in finance was excellent too. No pressure to sell me a warranty I didn't need. (By contrast another dealer tried to sell me an extended warranty (okay) plus a tire warranty and another warranty I cant remember because I'd already decided I didn't want any warranty at all.) Because Tom didn't push a warranty on me; which is good because Subaru makes a good car; I was able to research and ask for the warranty I wanted. The price was a big improvement over the previous dealership and I actually bought an extended Gold Plus warranty so I didn't have to go through the same process of haggling with a repair shop. The dealership is easy to get to if you live in the cityjust take the train out to Emerson and walk about 5 minutes (avoiding the donuts at Duncan Donut along the way.) I met David and Tom the day I picked up my new car. They were very, very good guys, clearly loved Subaru as a company. I had a fantastic time in the dealerships to top it all off! Thanks David and Tom in Finance!

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bizzylizzy

Jun 1, 2015

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This was the easiest car purchase ever! Every facet of the experience was a pleasure. Straightforward, no nonsense, all of my questions answered quickly and with consideration. Dave Finkel was the best! I knew exactly what I wanted when I contacted Dave, and I was able to complete everything over the phone and via email! All I had to do was pick up my new car! Couldn't be happier. Thanks!

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BC2015

May 31, 2015

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I have purchased a few cars in my day but I have never been so impressed by a dealership. Every detail of my transaction was handled perfectly. I am completely satisfied.

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newsubaruperson

May 31, 2015

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From the start to finish we were treated with respect; the staff was knowledgeable; and we never felt like we were being scammed or were being given a story.

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Flo B

May 29, 2015

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After visiting a few local car dealers and considering recommendations from Consumer Reports, we decided on a Subaru Legacy. (Our recommended local Subaru dealer had none in for us to test drive, but promised to call soon and then let us order the exact vehicle we wanted.) I was on Subaru's website and searched inventory at many dealers in NJ and close by in PA. I also considered DealerRater reviews and excluded some dealers from my consideration. When I saw a Legacy Limited in white with most of the options we were considering "IN TRANSIT" to Libert Subaru, I submitted an online price request. Dave Finkel called me within minutes of the request. He followed up with an email price quote. We made the trip (a little more than an hour away) for a test drive the next morning, May 16, and the purchase process was extremely smooth. We were told the car was expected in about 2 weeks. There were no surprises on the sales invoice, no pressure tactics, and we were satisfied that we paid a fair price. Dave kept in touch and we picked up our Legacy on May 27. This is my 6th new car purchase, but my first Subaru. It was by far the best car buying experience ever. Dave Finkel was amazing to work with and I would definitely make the trip back to Liberty Subaru in the future rather than going to dealers that are geographically closer. And a follow up note: even though the local dealer inventory shows 3 Subaru Legacy models no longer listed as in transit, I'm still waiting for that promised call for my test drive!

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Ann Marie & John

May 29, 2015

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Rob Bontemps and Liberty Suburu were recommended to us by our niece. Rob was very knowledgable about the models I was interested. He was very low key, which is why we liked him so much. Returned at my emails quickly and answered all my questions. It was a pleasure to deal with himP. S. I love my new Crosstrex Hybrid!Ann Marie Pansy

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mikeandmia

May 28, 2015

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Dave Finkel was a breath of fresh air after dealing with the shady Subaru dealers in NY. We emailed back and forth for a whole week with Dave, who was very helpful and always responsive. He was never pushy, and was not calling us every single day to force us to come to the dealership. After giving us a fair price, we met Dave who is the most pleasant sales guy, and placed our deposit on our Outback. From day one when we inquired with him to the day we picked up our Outback, we have nothing but good things to say about Dave and the entire Liberty Subaru team.

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Greg T

May 27, 2015

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I had a great experience with Liberty's Parts Dept, and would not hesitate to recommend them. They made sure I was getting the right parts.

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SubaruEd

May 27, 2015

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Thanks to my fabulous mechanic, Ed of Dr. Ed's Auto who recommended I go to Liberty Subaru and see Ed Vogel for my next car purchase. Entire process from start to end was easy. Thanks to Jeff who let me test drive the car in the snow and thoroughly explaining many of the features the car had to offer. Next, super thanks to Ed Vogel for being able to help me find a car that met my needs, stayed within my budget, for your honesty and for answering all of my questions no matter how many I had; your kind nature and professionalism is appreciated. Last but not least, thank you to Tom P for making the financial aspects of buying my car a breeze. I appreciate your honesty and for being so detailed with your answers to all of my questions.So if you are looking for Subaru...go to Liberty Subaru...See Ed Vogel

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lb3015

May 26, 2015

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I have never owned a Subaru but several of the Subaru vehicles received great reviews in Consumer Reports so I went on line and read that Liberty Subaru was a highly recommended dealership. After looking at several models, I decided on a Forrester. There was no pressure and I finally had a great experience at a dealership.

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pravpat

May 25, 2015

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Got on line quote for the model I wanted and the experience was hassle free, no pressure tactics, no unwanted options suggested.Would recommend the dealership highly.

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rebe

May 24, 2015

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Had a good experience buying an Outback at Liberty Subaru. I got the car I wanted at a price I was happy with. People were friendly and efficient. Liberty Subaru is located a five minute walk from the Emerson NJ Transit station--makes it a very convenient location.

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sathomasrx

May 24, 2015

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The whole transaction went like clockwork...very professional and informative. Only problem was the long wait for my Outback...which was communicated to me upon purchase.

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Sigspat

May 24, 2015

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Rob and Tom were both extremely friendly and helpful, and at no time used any sort of "hard sell" or "pressure" sales techniques. They respected my wife and me and made the entire experience extremely stress-free and pleasant.

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gab_b

May 21, 2015

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I expected to have to go into this purchase with a serious attitude and really fight for what I wanted at a great price. I did not have to do anything! They gave me a great price upfront, made it painless using email and fax and did not keep me at the dealer trying to sell me items I was not interested in. When I showed up to pick up my car, I was in and out in less than a half hour. I was diligent in ensuring all forms were completed and all needed information was already given using email/fax. There were no surprises and everything matched the correspondence. I have purchased a few cars and this was the best experience I had. Dan Lidestri was pleasant and approachable.thank you!

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Chris_M

May 19, 2015

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They are some of the greatest group of people you will ever meet! Jeff W. and Tom P. will take care of you like family. The customer service that they provided was exceptional. The most down to earth and friendly people I've ever had the pleasure of meeting at a car dealership. I couldn't be happier. - Chris M.

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skane

May 19, 2015

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Everyone is friendly, helpful and personable. Best experience I've had with leasing a car. They aren't trying to rip you off like everyone else is.

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are20006

May 18, 2015

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We worked with Rob Bontemps in buying my daughter a car and he was so helpful, kind and professional. We had a good idea of what we wanted but he was able to help us answer any questions and we ended up with a great car for a great price!

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kai2002

May 17, 2015

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We visited 4 Subaru dealers in 1 day to compare suggested prices and dealerships after careful review and homework with TrueCar.com. We visited Liberty Subaru first and met Steve. He was very knowledgeable, honest and didn't give us any pressure. He even disclosed all prices without any hidden fee for purchasing a car. We felt very comfortable there, but continued shopping around 3 more dealers. Other dealers gave us very strong pressures to purchase a car , but couldn't even beat Steve's price after all negotiations. We know this dealer is very far from our apartment, but we picked up Steve based on the best price, his professional attitude and the service/repair center on-site. We're happy customers with a brand new 2015 Outback!

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Reggie D.

May 15, 2015

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Everyone I met with at Liberty Subaru treated me with an incredible amount of respect and professionalism. My salesman, David Finkel, was very involved with my transaction from beginning to end. From choosing my vehicle's specifications, through financing, and finally even teaching me how to use the features on my vehicle, he went above and beyond to make my purchase as painless as possible. In addition, Kevin Mark was incredibly helpful in helping me finance my new vehicle. He operated in a way where I never felt like it was only about money, and never made me feel like I was being taken advantage of. He was very courteous and honest, and it was a pleasure to work with him.

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SY Singer

May 14, 2015

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I compared prices and dealerships. Ed at Liberty knew his cars. Whereas when I went to a different dealership, the saleslady didn't know the difference between an Outback and a Forester, Ed knew his stuff.Moreover, Ed beat a competitor's price by $1k. It made my choice really easy.

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Levine1944

May 14, 2015

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Professional and no high-pressure. I purchased a base 2015 Forester. Excellent dealer and excellent car. I had previously purchased from another local Subaru dealer with whom I was very unhappy. I had heard all good reports about this dealer, and although not the closest to my house tried them and found the good reports realistic.

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carbuyerfamily

May 12, 2015

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We went to a bunch of dealerships of all makes while deciding what car to buy, and Liberty was the last one we visited after deciding to get a Subaru. I can't speak to the other sales people, but the ones I worked with were very friendly and accommodating. The dealership isn't as flashy or glitzy as others, but that was fine by us, considering most of those made us feel so slimy afterwards. This is a family-run dealership, and you can sort of tell - we didn't encounter any high-pressure tactics or disgusting sales pitches. Let's put it this way - it was the least slimy dealership we have been to. Both Clayton and Dave were really nice to work with. Friendly, no-pressure, down to earth.

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den0210

May 11, 2015

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Came in and Leased a Subaru Impreza WRX, great price and great and respectful people, came in test drove the car and made a deal HIGHLY recommend!

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BenImpreza

May 9, 2015

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Everything was great. Our sales representative, Ed, was very informative and knowledgeable. He helped us go through the process of leasing a new car with ease. We went to other car dealerships and this one was way better than the others due to a better atmosphere and a sales associate who went above and beyond.

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DJ JT

May 9, 2015

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Alex was terrific. Very professional and everything done efficiently and on time. Best experience I have ever had purchasing a new car. Would recommend to anyone who asked

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rosbog

May 6, 2015

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Alex, our salesman, was really nice to work with, very professional and thorough in presenting the info and details. Kevin, the business manager was great too! This is our first Subaru and so far we love our 2015 Legacy sedan.

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tommyboy

May 6, 2015

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I worked with Rob Bontemps who did an excellent job through the order and delivery process. The dealership offered me the most attractive price and trade-in in a friendly, no pressure transaction. Simply put, they say what they will do and deliver on what they say.

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George E

May 4, 2015

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Very easy and friendly buying experience. Steve was great to work with and I left extremely pleased. Kevin, in Finance, was also of great assistance.

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Pleiades Lovers

May 4, 2015

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Alex Welch was highly recommended to us by two separate friends; his professionalism and desire to get a customer into the right Subaru with no "sales talk" were strong credentials. We already knew what we wanted, and test drove a couple of cars (never having driven a new Subaru). Of course we fell in love with the XV Crosstrek (even after coming from a 2003 Audi A8L). Alex suggested accessories that made sense (rear bumper guard for one), and we had a few we wanted too. What a delightful, no-pressure experience. Alex was able to answer all our questions and speak to every single feature of the car. When we came to pick up the car, he sat with us and went through every capability of the car, including the Starlink System and its numerous menus. Even Tom Portee made the financing portion of the deal a pleasurable experience. I will highly recommend Alex and the Liberty Subaru team. Can't speak to the quality of the service department yet, but I'll be sure to come back and review them as well!

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Sleeping Tiger

May 4, 2015

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The only reason I give 1-star for the overall rating of this dealership is that this is the lowest one I could choose. If there is an option of Zero Star, I will definitely rate in that way. The sale person, Steve Kilein, was not friendly at all. The dealership cheated me on the price. I knew there were different fees that dealerships usually use to confuse customers. That was why I asked Steve the out of door price. After we agreed on a fair price, he suddenly told me that price didn't include registration fee. That really pissed me off! He told me I could just went to other dealership! He assured me that I would never find a deal like that in other dealerships. The truth is that I went to another dealership 12 miles away and purchased the vehicle with a even much better price, and not to say I got great purchase experience with the salesperson in the other dealership!

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sandra141

May 3, 2015

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This is the sixth car I have leased through Liberty Subaru in Emerson. I have always been extremely happy with their service, assistance and lease terms.

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Subaru is the best!

May 3, 2015

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Staff a Liberty Subaru so helpful and courteous! We love our 2015 Subaru Outback and they made the experience wonderful! Made sure that we were kept informed on every part of our experience - from options, to order status, to delivery

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krupal531

May 2, 2015

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Excellent customer service. Easy in and out. I got 2015 Forester Limited with add-ons. Booked car on 28 FEB 2015, David told me it will take 8-9 weeks and car arrived at end of 7th week. He is very cooperative during the whole process. David Finkel you are great person and sales consultant. Tom helped us in financing very easily. No hassle at all. 10 Stars.. Very Happy.Got a go to Liberty Subaru.

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Lor 8284

May 1, 2015

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We already new what Forester and $ amount we wanted to spend.No one pressured us and we were very happy with our purchaseand price. Our sales rep Ed Vogel is very through and pleasant towork with.

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gmlev

Apr 30, 2015

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We bought a new 2015 Subaru Outback (ordered from the factory because of the backlog of orders) and found it easy ;to buy the car. The price was as agreed over the phone. There was no pressure to buy extra ("post-market") add-ons. The paperwork was fairly quick and very straight-forward, considering that NY State was the state of registration. The salesman, Steve Klein, was very pleasant, low-key and knowledgeable; he showed us all the features, controls and gadgets of the car and how to ue them, and set up my smartphone with Bluetooth. All in all, a very good process.

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LEONIDAS

Apr 30, 2015

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HE WAS EASY TO TALK TO, FRIENDLY AND KNOWLEDGEABLE. THE ENTIRE STAFF MADE THIS A GREAT EXPERIENCE FOR MY FIRST NEWER CAR PURCHASE. NO HASSLE, PRICES CANT BE BEAT

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Mariechev

Apr 29, 2015

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Everyone at Liberty Subaru that I dealt with was knowledgeable and friendly. I did not feel any "hard sell" and appreciated that as that would have turned me off right away. I did my research on the Foresters prior to visiting the dealership so I had a good idea what I was looking for. I would not hesitate to recommend them.

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Outback2015

Apr 29, 2015

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Everything from negotiation to purchase to getting the car was seamless. No shadiness or hassle. Friendly environment. My wife and I drove from Queens, NYC to purchase a new car, after negotiating the price via email. No dealer in NYC was willing to match the price that Liberty Subaru had to offer. And no dealer in NYC was as friendly or responsive as our sales person Dave Finkel.

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yazz100

Apr 28, 2015

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My overall experience was awesome and my salesman, David Finkel was the best. He made the entire experience extremely smooth. Origionally Subaru sent my car with the incorrect interior. David and the staff at Liberty worked quickly to correct the situation and even compensated me for my inconvenience, so although it was a disappointment when I saw the incorrect interior, the situation was taken care of painlessly and in a timely fashion. I didn't have a way to get to the dealership and David went out of his was and picked me up (door to door service!) both times.I have two neighbors that suggested I deal with Liberty Subaru and now I can see whyoutstanding service!Barbara Kehr Vernazza

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adrondax

Apr 28, 2015

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Steve Klein is professional and friendly; he is highly knowledgeable and answered all my Q's and concerns. Manager Dan Cohen gives the most competitive prices in the Northeast US. Jeff Miletta, who accompanied me on several test drives, is very knowledgeable and knows other manufacturers vehicles in comparison. I leased my XV Crosstrek and will stay in close touch with this dealership.

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guitarkid13

Apr 27, 2015

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Dan Lidestri was very informative and really took his time with me. I never felt rushed. When I came to pick up my car he went thru everything with me and got into detail. He deserves a raise and fast! i went to 3 dealerships before Liberty. At each one i knew what i wanted and dan was the only one that listen and found what i wanted right away. I respect that and I will be pushing everyone to go to liberty subaru! great job everyone and keep up the great workAs a younger guy I hate filling out these reviews, But honestly, dan did a great job, he won me over for any car work or buy, ill come to liberty Subaru

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victjo6

Apr 21, 2015

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Enjoyed working with Dave on recent purchase of Subaru. He was very patient and did not pressure me at all. The pricing was very fair. The dealership was very honest about how long it would take for the car to be available. I also worked with Kevin in Finance. He spent alot of time explaining the process and made it all seem easy. If you need a new car, I recommend seeking out this dealer

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jrashfordiii

Apr 20, 2015

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We started our car search on the Internet, comparing dealerships and prices. Our correspondence with David Finkel at Liberty Subaru in Emerson, was great. He was very responsive to our questions and inquiries. It took minutes instead of hours to get a response. All in all it took us less than half a day to get my daughter her new car. David and the dealership had us out the door in a couple of hours. Great service.

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Joyce

Apr 17, 2015

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If you live in New York, don't buy a car in New Jersey. NY issues 45 day temporary registrations. NJ issues 20 day registrations. Tom Portee confidently assured me that my registration transfer would be done by the temporary expiration date. It's now 4 days past that and I'm not even close to having my permanent registration.

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rbuccino

Apr 11, 2015

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I have purchased many cars from new-car dealers over the years and this was the best experience ever. My time is important to me. The Liberty Subaru staff were organized, well-staffed, very knowledgeable, and very easy to work with. They were also honest and gave me a very fair price right from the start. They never pressured me to make a fast decision or to take the car that day. I returned to pick up the car and everything was ready to go with a few signatures. Sorry that I cannot remember everyone's names. Also, after my purchase Dave was fast to respond to my questions and was sincerely happy to help me anytime. He was also great help setting up my Bluetooth and radio for me.

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SubaruOutback

Apr 10, 2015

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2015 Subaru Outback - Ordering and Buying Experience. Went to Liberty as several friends and people recommended them. Also went to others to look and test drive but came back and chose Liberty Subaru. Great Experience in ordering & buying with Mike Gallo. Great Experience in Finance with Kevin. Mike made this buying experience a pleasure, he went over the Outback with the options, etc. and wrote up the order to my requirements. Mike also went over in detail when i picked up the car. They were accommodating and a pleasure to do business with. I will use this dealership for my service and future Subaru's. ===================

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CraigMichaud

Apr 8, 2015

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Purchased a subaru wrx, couldn't be happier. The sales team is great; friendly, knowledgeable, and not pushy which I admire in a good salesman. I personally worked with Ed Vogel, who was great, answered any question that I had and was courteous and friendly. Recommended A1!

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Matt de

Apr 6, 2015

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I went to Liberty to look for a Legacy. They couldn't have been nicer and more accommodating. They were never pushy and were always ready to please. Steve Klein took the time to go over everything and make sure I was happy. Clayton Earle made sure I got my car on time and always answered my questions immediately. I would go back for another car if I ever need a new one.

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tachen

Apr 6, 2015

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I highly recommend you work with David Finkel as he was an absolute pleasure to work with. He was attentive, responsive and pleasant. He made the car buying experience effortless and painless.

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Wrxedkid

Apr 5, 2015

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I found the service and assistance i received from Dan Lidestri and Tom Porte incredibly helpful! It didnt seam like i was buying a car as much as being put into a vehicle by two professionals. The staff throughout the show room were equally as pleasant and knowledgeable! When they added the red stitching to the black leather. I opted for in the WRX Premium and helped me with deciding on getting the extended warranty at a reasonable price cause of my fear of going through too many tires over the years it made it a Slam Dunk!

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Ricky P

Apr 3, 2015

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Staff is friendly and professional. Jeff Wangerin has always been very helpful with assisting us. He was able to get us a fair competitive price. We picked up our 4th Subaru from this dealership this morning. I recommend this dealership to all my friends and family.

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The Kid

Apr 3, 2015

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David Finkel was very professional in helping us. I felt no pressure in his approach. We purchased a Forester. I had a situation after we purchased the car and the owner Rick DeSilva stepped in and made it right. It is nice having the owner roll up his sleeves and communicate with the buyer. Very unusual these days. Would highly recommend this dealership & sales advisor.

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Mark B.

Apr 1, 2015

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Two friends recommended that we go to Liberty Subaru - they both have been customers for years. From the first moment our sales consultant - David Finkel - was the greatest! He made the whole car buying experience fun and easy. He explained everything and was extremely helpful. The finance team was also great to work with. I look forward to being a customer for many, many years!

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palapunker

Mar 31, 2015

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I worked with Dave Finkel in purchasing my Outback back in December 2014. Actually, we started working together in October, when I first ordered my car. He was very helpful, and explained everything so well.

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KenF

Mar 30, 2015

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It was a great change of pace from other car dealerships. Dan and the sales and finance team were very professional and friendly. There was no pressure like you would find at other dealers. It was simply a fun, easy, quick sale.

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JOHNC

Mar 30, 2015

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Great service from salesman David Finkel. He helped me buy the right Subaru make for me -- a silver Crosstrek. And walked me through all the bells and whistles on the car. Driving it home was a breeze,

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rhepsen

Mar 30, 2015

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David Finkel was just fabulous and we couldn't have been happier with the service he provided. Great asset to the dealership. will definitely recommend dealership when ever we can.

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Katelin T

Mar 29, 2015

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I am a happy new owner of a Forester. My former vehicle was involved in an accident and I knew I had to wait on insurance, but our salesperson, Jeff W, was very happy to take me on a test drive and give me all of the information I needed. He followed up an appropriate amount of times and was never pushy. From the moment I went in to now a week later, the customer service has been fantastic. I am very pleased with my purchase and look forward to continuing a relationship with Liberty Subaru.

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immadude

Mar 29, 2015

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I've been a repeat customer at Liberty since I bought my first new car in 2004. Took order of a brand new 2005 WRX STi in WRB. Now I'm on my 4th Subaru, and 10 years later, I'll always enjoy coming back and seeing the staff any time I do maintenance. As of recently, I felt it was time for something new, I purchased a 2015 Subaru BRZ Series Blue. I dealt with Jeff Miletta, as always. He's been there since I walked into the door for the first time. He knew exactly what I was looking for. A fun car, with a great price. We worked out a great deal on my new BRZ. The sale was straight forward, and I was out the lot in the bat of an eye, and smiles ear to ear. Jeff knows how to work with customers and is willing to go the extra mile to find out any information thats needed. As I'm sure most of the staff would at Liberty. So, thank you Jeff, and Liberty Subaru for making my experience worth while! To the next ten years...cheers.

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zeno400

Mar 29, 2015

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Comparing to my previous experiences, I was happy to buy a new Forester at Liberty Subaru.Dan Lidestri was very nice to work with. I bought my new car for a good price.

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john

Mar 27, 2015

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I live on Long Island and contacted the Internet department of this dealership over the phone regarding a specific Subaru my son was interested in because none of the dealers on long Island had the car and we were getting the typical run-a-round. I spoke with Dave Finkel who was profession and courteous right out of the box. He answered all my questions, found the exact car that we were looking for, and quoted a good price. He then followed up by phone and e-mail to work with us on the paperwork. We knew our out-the-door cost and nothing changed once we went to pick up the car. The car was in beautiful condition and all the features were gone over with my son. We financed the car through Subaru with an excellent rate. Dave followed up a few days later to see if we had any questions. I would highly recommend this dealership.

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LisaZ

Mar 26, 2015

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Love at first sight! Dan (D.J.) Meola was great to work with and made the deal happen. We had the best test drive. Happy experience all around. Great Dealership (and I shopped eight of them before making a decision). I smiled all the way home - still smiling - this car is hot!!!

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GFam

Mar 26, 2015

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I puchased the 2015 Outback. This dealership gives the customer the best no haggle price straight away. I know this from visiting another local dealer. Same lease terms, $97 difference- no joke. I went right back to Liberty to order the car. Jeff M, the salesman was very helpful helping me choose options while keeping the price within my budget. He is very knowledgeable and experienced with no pressure sales, and very patient as we test drove Crosstrek, Legacy and Forester (twice) until we decided on the Outback. Thanks Liberty! We'll only buy Subarus from now on, and recommend you to our friends.

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Steve B

Mar 25, 2015

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From the first time I visited the dealer, until I drove my new car away, this was a pleasant experience. My sales consultant Rob Bontemps was extremely knowledgeable about the car I was interested in. He answered all of my questions. Kevin Mark the business manager was also easy to deal with. I would recommend Liberty Subuaru to anyone interested in purchasing a Subaru

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Brian C

Mar 24, 2015

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I recently bought a Subaru Impreza at Liberty, and I was very impressed with how friendly and helpful David Finkel was. He even showed me all the features of my new car and called me later that week to ask me how I was enjoying driving it.

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priyank

Mar 22, 2015

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I requested a quote online after I found the WRX in red in their inventory. Got a call from Dan Lidestri a couple of days later. I gave him the details of what exactly I was looking for so that he could come up with the best quote. The quote was very close to the True Car price I had on my certificate. They agreed to offer the price on True Car certificate. Also, their True Car price was lowest out of all other dealers. Once all that was worked out the experience at the dealership was very smooth. They had my car ready so that I could check it out first thing once i reached the dealership. Got all the paper work done in an hour or so. Kevin was knowledgable and made some suggestions about my finance options. Once everything was worked out Dan took his time to explain various controls inside the car since this was my first car. Very patient and informative person. All in all, a great experience. Dan is a very professional, patient, informative and helpful person. Would definitely give him a 10/10. Could not ask for anything more at the dealership. I would definitely recommend going to them.

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deepsilver

Mar 21, 2015

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It was a pleasure working with Dan Meola. He did not put any pressure on me. When we finished the deal over the phone price was very reasonable but when I went to purchase the car price came up little higher than what we agreed. It was still fair price for the car, so can't complain. I can't say same things about finance guy Kevin. He tried to increase price of the car by adding some strange interest rates and asking for a down payment. He made some calculations that no one would understand. Try not to deal with him if you can. Thank you Dan for making this process easy.

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herb

Mar 19, 2015

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I found the car online through cars.com and got the price through truecar.com. Through truecar.com i contacted 3 dealers. David Finkel was the first to get in touch with me. He contacted me within seconds. I walked in within the hour and he showed me the car i wanted. He honored the true car price and he sent me over to Kevin Mark who was the finance guy. Kevin Mark turned out to be a total tool. He yelled at my insurance agent and said this was not supposed to be his job and he accused me of lieing. I told David i did not want to deal with him anymore and David said no problem. David was nothing but helpful and let me know what was happening every step of the way because we had time constaints. The car was a gift to my son. David Finkel even came in on his day off to make sure the transaction went smooth. I was impressed that David and the service guy Chris Armeli seemed to genually like the product they we selling.

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Matty79

Mar 18, 2015

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What a great experience.Dealing with Jeff Wangerin was easy, quick and there was no short changing or hidden fees. He was up front and honest, I did not get up sold on anything from Jeff or Tom. The price for the vehicle was consistent with my research and I did not even have to negotiate. They also helped me out with my trade in value. They just made a new, loyal, long time customer.

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lawhawk72

Mar 15, 2015

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After doing our research, we narrowed a new car down to the Subaru Outback. The only question then became which dealer to buy through. We've only heard good things about Liberty Subaru in Emerson, so it was a no brainer.We worked with Steve Klein and it was a no hassle buy (we also used TrueCar so the price was established ahead of time). They did a soft-sell for extras like the add-on extra insurance, but at no time did we feel pressured into buying anything we didn't want and everyone was super friendly. We picked up the car yesterday after it came in and Steve spent a good amount of time going through the basics about the car's operation and showed us how to get around the navigation system and other features unique to the car. It was very much appreciated and he also introduced us to the service department.In all, it was a very straight forward buying process and we would definitely recommend to anyone looking at a Subaru.

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SubieXV

Mar 8, 2015

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A special thanks to Dan Lidestri for making it an easy no hassle decision.Had a great stress free experience. Everyone that we dealt with through out was a pleasure to work with. Straight to the point and no smoke and mirrors. With this great service we also decided to utilize them for service on our other vehicle.

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Susan

Mar 8, 2015

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Being at a car dealership has actually been a pleasant experience! Rob Bontemps is knowledgeable, courteous, friendly and has been so helpful and patient with me (and he doesn't know yet I can't set the xxxx clock! But I know he'll do it for me) No pressure at all from the finance department.

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millerslm

Mar 7, 2015

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It had been over ten years since last stepping into a dealer to purchase a car. The approach to purchasing a new car was one of trepidation and concern about the nature of the buying process. Fortunately we were able to work with Dave Finkel. Dave was helpful and responsive to our questions and concerns before, during, and after the purchase of our new Crosstrek. He has a broad and deep vehicle knowledge backed the sincerity to help us find the best car for our budget. Dave was in step with us with us when we shortened our lead time and changed our vehicle type.The payment side of the purchase went smoothly based on the straightforward helpfulness of Business Manager, Kevin Marks. He clearly and patiently explained different options. Overall, our experience with Liberty Suburu was very good, and we are happy to recommend them to family and friends for purchases. Indeed we have used their service department for many years for our Suburu Forester.

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obersteg439

Mar 4, 2015

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Jeff Miletta: Sales consultantGreat skills. Personable, wide range of knowlage, scheduling & follow up on issues pending and or to be resolved as promised. Dan: Location managerKnows how to take care of his clients in a very down to earth way. I went to see him after a recomandation from a friend. Dan came thru with nothing short of i was told of his business skills.

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LG

Mar 1, 2015

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All the Liberty Subaru staff were professional, courteous and knowledgeable and friendly. I was so glad that Jeff Wangerin our salesman, was there for us. This is our 6th Lease and knowing Jeff was there to go over everything was a pleasure. I can't say enough about him. He has always been polite and patient whenever I asked him a question. He took the time to explain all the new items that were in our new 2015 Forester. We have been dealing with Liberty Subaru for 20 years and we always come away feeling that we made the right choice going back to Liberty Subaru and having Jeff Wangerin take care of us. Keep up the great work, it's really appreciated.

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ntt360

Feb 28, 2015

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I recently purchased a new 2015 Outback. The entire process was no more stressful than purchasing a loaf of bread. I initially visited Liberty Subaru in 9/14 and met Clayton. Spoke with him about True Car, which I used, and about various auto options. Clayton introduced me to sales consultant David Finkle, a most pleasant young man. Dave took me on a short ride and I was sold on the car and the dealership, left leaving a downpayment to hold the car. Picked up my new car on Feb. 23, 2015. They actually held it for me for 2 weeks as I wasn't able to get in sooner. I met with David and Kevin. I was very pleasantly surprised that I felt absolutely no pressure to purchase any additional services other than the car. Both David and Kevin were totally professional and very easy to talk with and work with. Kevin fully explained the financial end and David the car. I left raving to my friends about what actually turned out to be a very enjoyable auto purchase experience, and am now enjoying my new vehicle. Couldn't have been better, thanks to the people I worked with at Liberty.

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JSILVERS91

Feb 27, 2015

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Just bought a brand new 2015 WRX. Was referred to Rob Bontemps through a friend who had previously had great experiences dealing with him. I have nothing but positive things to say myself. Rob was very attentive and knowledge, even helping me out on his day off. He gave me full value for my trade-in and I could not be happier with how the entire dealership as a whole treated me. Would definitely recommend them to anyone in the market for a Subaru.

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JJ

Feb 25, 2015

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Salesmanager Dan Cohen remains a fixture at Liberty. Dan is approachable and ever present and available for direct discussion about a purchase or model availability. Honest and low key sales force reflects Dan's longtime supervision style. Salesman Dave Finkel was very professional and personable. Dave's friendly manner and focus on customer service make him an asset to Liberty. Bob Osterlof, service manager, is another pillar of Liberty Subaru. Bob will give you a fair estimate and his mechanics deliver prompt and competent repairs. It helps to schedule a repair if you need a loaner while your car is repaired. I have highly recommend Liberty Subaru to my family and friends looking to purchase a Subaru. The sign of a good dealer is the longevity and stability of it's staff. I've known both Dan and Bob since I bought my first Subaru in 1994. Feel the love! Painless auto purchases at Liberty Subaru.

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skappy

Feb 25, 2015

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I spoke with Sales Manager, Danny Cohen. I asked, "Remember the loaner car 2014 Forester I bought last summer? I want another one, this time a 2015 Forester loaner." Liberty has a great program selling their low mileage loaner cars. In 2014 I bought a 2014 with 1200 miles and this month a 2015 Forester with only 820 miles as Certified Used. They came with the Certified Used 100,000 mile warranty. Great price too! I bought it on the spot! Danny Cohen turned me over to salesman Dan Lidersti who even set up my phone with the car's Bluetooth.Yes, a pleasant experience, no pressure whatsoever! This is my third Subaru from Liberty; a pleasant experience each time!

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jken1854

Feb 25, 2015

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I bought a 2015 Subaru Legacy from Rob Bontemps. He was the out professional salesman I have ever dealt with. I love my new Legacy and I HIGHLY recommend Liberty Subaru and Rob Bontemps to anyone who is considering a Subaru

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funtom60

Feb 23, 2015

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Everybody I worked with was professional, positive, knowledgeable, and very helpful. I have purchased many cars over my years, this was the best. I would definitely come back should I ever need to make another purchase

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ssssrrrrr

Feb 20, 2015

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This is my second time working with Liberty and from start to finish everything was amazing!!!!! Will never go anywhere else for a car. I will also refer anyone looking for a Subaru here.

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Pconnors81

Feb 19, 2015

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From start to finish, my dealer Dave Finkel was like leasing a car from a friend. He stayed in touch with me for about a month and answered every single question I had. I will recommend him to anyone I know in the market for a car and hope to deal with him when I buy my next car.

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CherylP426

Feb 18, 2015

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Salesman Dave Finkel was very professional and personable. I would highly recommend Liberty Subaru and Dave to family and friends looking to purchase a Subaru!

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SRP

Feb 12, 2015

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The experience at Emerson Subaru was excellent. Sales Consultant David Finkel was great through out the process along with Kevin at Finance. I would recommend David and dealership to my friends and family.

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lescox

Feb 8, 2015

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Worked with Rob Bontemps. We looked at two vehicles with Rob.He gave us the facts on each and let us make our decision.We were treated very fairly and with respect.Excellent experience.Les Cox

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petertee

Feb 8, 2015

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I recently purchased a certified used 2012 Subaru Legacy. The staff was always professional and friendly, and I left feeling I paid a fair price and had a good purchase experience! I can recommend the salesman who assisted me; Daniel Lidestri. Dan was very professional and I always felt well informed and he provided a perfect customer experience. I would recommend Dan and Liberty Subaru in a heartbeat!

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BK

Feb 7, 2015

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Clear communication with customer to avoid conflict or misunderstanding.I was upset by surprise fee but could be avoid if I was informed. This wasn't my first time buying a new car but the first time paid registration fee after two weeks.Mistake happens hope learn from it. Will I go there again or recommend others? Probably will. Clear communication!

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therese

Feb 6, 2015

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David was terrific. Loved working w him and the dealership. Very fair price. Loved the suv and the car - he helped me decide which was best. I also looked at 10 other cars/suv and had the best experience with David at liberty suburu. Would highly recommend!!!

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Grunge

Feb 4, 2015

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I had purchased a used Forester here in 2001 and was happy with the shopping experience and the vehicle, but I didn't have much luck walking into the Liberty showroom on a Saturday in early autumn 2014. Alex Welch took my name and number (for some reason he could not help me) and promised that a salesperson would call me. No one ever did. My disappointment with that encounter was erased by Steve Klein. I got to him though the Subaru website, which offered the opportunity to get price quotes from different dealers. I requested quotes from 5 dealers, but only Steve Klein at Liberty actually gave me numbers. Each time I emailed with questions, he got right back to me. He also made the whole process very straightforward and stress-free. Steve's responsiveness made the difference in deciding to buy from Liberty!

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den0923

Feb 2, 2015

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I just purchased a 2014 Crosstrek from Dan Lidestri at Liberty Subaru in Emerson. Before I arrived to speak to Dan I could not make up my mind if I wanted to purchase a Subaru or a Volkswagen. Dan was very informative, patient and not pushy like other car salesmen and he was extremely helpful. His customer service was excellent. Dan was the kind of salesman that made you feel comfortable buying a car and was not aggressive or pushy. I realized after speaking to Dan that the Subaru would be a much better vehicle for me than the Volkswagen and decided to purchase the Crosstrek. I have told my friends if they decide to buy a Subaru they should go to Liberty and ask for Dan Lidestri. I also had a good experience with Tom Portee and Bob Osterlof both men were very informative and nice to deal with.Thank you again Dan I love my Crosstrek.Denise

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beenana

Feb 1, 2015

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We just purchased a 2014 Subaru Crosstrek Hybrid from Liberty Subaru. Our salesperson was Rob Bontemps. He was excellent! We cannot say enough about his professionalism, honesty, and great customer care! He and Liberty Subaru had been recommended to me, We are the owners of another 2014 Subaru Forester, purchased at another dealership. We will now always use Liberty Subaru for all our car needs! Rob assisted us til the end, and he made purchasing a vehicle a pleasure! He even helped us with some issues we had with our other car. We cannot say enough about Ron Bontemps and also the rest of the staff. Thank you for making our experience nothing but the best!

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Roy&Sharon

Jan 24, 2015

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We were debating and going back and forth - seriously we were not easy customers. Tom was there during the four months we were looking into all brands. Never bugged us over the phone with check in calls (called once to offer his help if needed), always available to talk/meet/test a car, tried to find all possible combinations that can work for us with a very personal touch and was absolutely professional and kind.I can't say my experience with other sales reps has been even remotely close... Tom is absolutely one of his kind. We felt that he is giving us fatherly advice - not pushing something we're not sure about. It has been about eight months since, both myself and my wife have a new Forester 2015 and we are so happy with our decision!!!Thanks Tom - if I'm buying a Subaru in the future I'm coming back to your good hands!

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Elsap2001

Jan 22, 2015

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I just picked up my new Subaru Crosstrek 2015 and I love it! I had excellent, honest, customer service and support from Dave Finkel from taking me for test drive and then walking me through all the features of my new car!!!Thank you!!!! :)

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dioele

Jan 21, 2015

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This is the third Subaru I have leased at Liberty Subaru. The process is fast and efficient. Even though I live around 30 miles away, and there are closer dealerships, I always go back to Liberty.

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Atissix

Jan 20, 2015

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David Finkel left such a positive impression with me. There was no pressure, he was informative and always patient. I've dealt with Dan Cohen on a few other occasions. He has always been approachable and friendly. Tom Portee handled the financing and helped make the closing of the deal seamless. Liberty Subaru will have my business for years to come. Dave, I hope you're around for my next purchase.

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peter

Jan 20, 2015

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solid sales,very step by step great time mgmt i will recommend my friends to buy new cars in liberty subaru bob from service is pro and friendly

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Len62

Jan 20, 2015

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After our 16 yr old, 180,000 mile Forester needed major repair, it was time to replace the car. We needed a replacement car quickly, and selected from new cars in inventory.Steve Klein advised as to what was in stock, and what was due in soon. He managed to let us test drive the actual car we were most interested in buying (car was right off the truck, unprepared). Steve demonstrated all the features after the test drive, then again when we came in to pick-up the car. We had a professional experience with no preasure or games (greatly appreciated).Kevin Mark helped us thru the financial part of the transaction, and was friendly, yet direct - no time wasted, no hard sell of additional coverages we expressed we were not interested in.Our experience was very good....no wasted time or extra sales sales pressure - it was a professional demonstration of a fine product, followed by an informative review of post sales protective services and financing options. This was our second new car purchase from Liberty Subaru, and we are very happy with the product and their process. I do recommend this dealership.

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GK

Jan 19, 2015

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David Finkel was a pleasure to work with; he patiently answered all my questions, promptly returned calls, and kept me informed of vehicle availability. When I contacted Liberty Subaru through Consumer Reports car buying service he let me know by phone that the there wasn't a car available for me to test drive that day, but one would be available in a few days. I appreciate the consideration he showed for my time and I am happy with my first Subaru.

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Subaru555

Jan 19, 2015

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My first experience with Liberty Subaru was February 2000 when I purchased a new Impreza 2.5 RS 2dr. coupe. My salesman was Jeff Miletta. In addition to getting the best price for this car, the overall buying experience was great due to Jeff Miletta. With more than 340,000 miles on that 2000 Impreza and 80 miles away from this dealership, I chose to work with Jeff for my next Subaru purchase. I recently purchased a 2012 Legacy, great price, great car and great salesman. Thanks Jeff, you're the best!!!

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cdanil

Jan 16, 2015

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Liberty Subaru is seamlessly integrated with the Consumer Reports car shopping service. After getting an attractive quote online I was immediately contacted by David Finkel who was invariably friendly, helpful and straightforward. At no point did I feel pressured in any way. I had to wait several weeks for a fully loaded, limited availability Outback 3.6R, but this was communicated to me upfront. Recommended!

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judo

Jan 16, 2015

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every aspect of this transaction far surpassed my expectations. It could not have been a better experience. It was an easy no haggle experience. Thank you

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sean23

Jan 15, 2015

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We got our new Legacy from Dave in the internet department. From the time he called us he was friendly and easy to work with, he made us feel comfortable and got us a great price.

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Bob

Jan 15, 2015

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Rob and Dan were an absolute pleasure to work with. They were professional, honest , efficient and made the whole car buying process a good experience. I would recommend Liberty Subaru to all.

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Paul

Jan 10, 2015

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Today my wife and I visited Liberty to see if we might purchase a new Subaru. We meet with Tom Quinn, a Liberty sales consultant, and discussed what we were looking for. In over 50 years of purchasing cars, this was one of the most pleasurable experiences we have ever had. The sales consultant was very knowledgeable about Subaru and did not try to high pressure us into buying a Subaru. What a change from past experience with car dealers. We can certainly see why this dealership comes so highly recommended.

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pluong

Jan 8, 2015

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Finding a reliable and quality Subaru is very simple to find. Take my word. My Subaru Forester has taken me to my very first day of kindergarten up to the end of my college career and is still working! But finding a reliable salesperson and dealership is the tough part of finding another Subaru. In the competitive Bergen County area of car dealerships I would recommend Liberty 100%. Not only did Liberty find me the best quote out of the surrounding dealerships, but they also got back to me the quickest. Dave Finkel in particular was a great salesman in helping me make this big decision. Throughout the stressful car buying process he interjected his honest opinions and remained translucent throughout the process. This in particular was very nice to see. Even after the purchase Dave even followed up and answered all of my questions. All in all, I completely stand behind Livery and their talented salesman Dave Finkel.

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Brian

Jan 7, 2015

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Was an absolute pleasure working with Dave Frankel in leasing our 2015 Impreza Sport (super car!). Dave was responsive, honest and diligent; everything you could ask for in a dealer rep - from initial Internet pricing to inventory to the lovely red bow awaiting on our Impreza at pick up. Highly recommend him. Tom Portee also helpful in resolving last minute hiccup.

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Lars

Jan 6, 2015

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Overall experience was very good. Dave Finkel went above and beyond to make sure I was a satisfied customer. No bad attitudes to be found at this dealership.

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maestro338

Jan 5, 2015

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I had a great experience purchasing my car at Liberty Subaru, the staff were very friendly and answered any questions I had. The whole car buying experience was stress-free and enjoyable. I would recommend Liberty Subaru to my family and friends.

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Zee

Jan 2, 2015

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All the Liberty Subaru staff were professional, courteous, knowledgeable and friendly. Jeff Wangerin, our salesman, was especially helpful in our decision-making process. He gave us all the information we needed to make an informed choice, was great at following up, and patiently explained all the car's functions and gadgets while sitting in the car. When I drove the new Legacy home, I felt very comfortable behind the steering wheel. The entire car-buying experience was positive for both my husband and me. No pressure, great price, great car. I am very happy with it, and would recommend Liberty Subaru to other car buyers.

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Tchads

Jan 2, 2015

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After owning Toyotas for over 20 years, we decided to go with an all-wheel drive vehicle and Subaru was the logical choice. Jeff Miletta was our sales consultant. He was thorough, listened to our needs and explained all the choices available to us. There was never any pressure to hurry us along to make the sale, and the price was less than our online research quoted. Jeff gave us a tour of the facility and introduced us to the service manager who then told us the first oil change was complimentary.While filling out the paperwork prior to taking our 2015 Legacy, the options available (extended warranty, etc.) were explained, but again there was no pressure to take them.

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shalomrav

Dec 30, 2014

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When my husband totaled his car, it became imperative we find a new one quickly. Steve Klein gave outstanding assistance in getting us the car we wanted as quickly as possible. The final deal was made by phone near closing time on a Friday. We came in on Monday to sign the papers. He kept in contact, expedited the sales process, answered all of our questions, and notified us immediately when the car came in. The day we picked it up, he spent a good deal of time going over the "bells and whistles." We love our car and wouldn't hesitate to recommend the car, the dealership and of course, Steve Klein.

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Mfaure47

Dec 29, 2014

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I wasn't in the market for a new Subaru but when my car was totaled in early December, I had to act fast to replace it. I appreciated being able to find the car I needed on the internet. The best part, though, was working through the purchase with Dave Finkel. He made it so easy for us to "sign and drive" and really tried to move the process along knowing that I needed the car quickly. I have already recommended Liberty Subaru to others and will continue to do so.

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repjnr

Dec 28, 2014

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Steve Klein made buying a car over the internet easy, with transparency on pricing the new car and my trade-in. Tom kept the paperwork simple and explained the options. No pressure, just the facts. Thanks Liberty Subaru!

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illy

Dec 22, 2014

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The car was delayed because of high demand for the 2015 Legacy. While it would have been great to have received the car earlier, my interactions with Dave Finkel were always pleasant and wonderful and I've already recommended him to one of my friends.

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joevar

Dec 22, 2014

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After shopping in person at another dealer, I decided to buy a 2015 Forester Limited.Unfortunately the other dealers made the buying process difficult. They would not negotiate over the phone and one told me that they added a mandatory $199 to the price of the car for etching the windows with the VIN number... not something that I was willing to pay for.I called Liberty and spoke with Clayton Earl. I told him the best pricing I received on TrueCar and asked what we could do. He matched the price which was $2500 off of MSRP. This was a better deal for me because the other dealer was 20 miles from my home and Liberty was just 6 miles away.I drove to the dealership, met Clayton and the paperwork was done within 15 minutes! No sales pressure, no let me take this to may manager nonsense and no up-selling - well he did offer the extended warrantee but he did not hard sell it and moved on when I said no. With the options that I wanted, he said that I would have the car within 2 weeks. Well the car was actually ready in just 4 days!I could not have been happier with the process of buying a new car!

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donnarn

Dec 21, 2014

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My entire transaction was done through email & phone, sales consultants, financial staff & service dept made the experience a pleasure. They did NOT disappoint, entire experience was made SO easy, definitely a #1 dealership!

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Outback

Dec 20, 2014

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Hands down-- Liberty Subaru provides the best service. I'm happy to say this after 29 years of using them and recommending them to others.Thank you so much.

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sjo891

Dec 16, 2014

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Friendly and very willing to help find the perfect new car that would suit my needs. Felt as though I could comfortably ask any questions or take whatever time was necessary to make my decision without any pressure. Would recommend.

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johnnyoh

Dec 13, 2014

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Just got back home after purchasing a 2015 Subaru Legacy for my mother today. I'm a no BS kind of guy and I reached out to many many dealerships in the area for a no nonsense price and a quick transaction. The way I like to buy cars is to get an out the door price before I set foot in the dealership, and then I'm in and out in one visit. Needless to say, many dealerships didn't make the cut. My expectations were fully met at Liberty Subaru.Dan Meola was fantastic to work with, he gave me an out the door price immediately and was very informative on what he needed to close the deal. My only minor gripe was that the car came almost a month after it was supposed to, but there was a bad weather spell and as we all know s*** happens. He was up front about the delays and prompt with his replies, so no harm no foul. In person, he was just as friendly and knowledgeable.Kevin Mark was the finance guy and he was also superb to work with. Unlike many finance guys who are absolutely irritating when it comes to pushing warranties, Kevin just asked straight up whether we wanted any extras. When we said no that was the end of that. Can't say enough good things about Kevin, we were in and out of there in less than ten minutes as well.All in all, superb dealership. If you want a quick deal at a fair price with no BS, I can't recommend Dan Meola and Kevin Mark enough. Thanks again and happy holidays guys.

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raybones718

Dec 12, 2014

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I just want to thank Dave Finkel at Liberty for giving the best customer service in purchasing my first subie at Liberty. It was the best car buying experience I have had and highly recommend him. Everything from start to finish was seamless and hassle free. The main factor for me was that he always kept me updated. Anything I needed to know or have reassurance on was just an email away.Tom Portee the business manager who handled my paper work is another great guy who will have you in and out in no time. No pressure at all in buying additional warranties or plans, they let you decide for yourself.My experience here was excellent thanks to these guys, and will definitely send business their way.Thanks again,

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Sue Bolella

Dec 12, 2014

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Came to Liberty after doing online search and Steve Klein's follow up phone call. He helped me find just the right vehicle for me! Everyone at Liberty made my purchase a very pleasant and stress-free experience.

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Petercammarano

Dec 10, 2014

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We stopped by to look at a subaru last year and met with Jeff Wangerin. When we were ready to purchase our auto we went back to Jeff. We were very comfortable with his knowledge and experience in guiding us through the entire process of purchasing our first Subaru vehicle. He brought us over to Kevin Mark for financing who was also a real pleasure to work with. Our experience with salespeople like Jeff and Mark make purchasing a vehicle a real pleasure. We will highly recommend them and definitely be back in the future.

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Thomas Clark

Dec 8, 2014

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After having a miserable experience with another dealer, I Called liberty and spoke with Tom Quinn. A month later, I'm in the car I wanted and waited for over 6months to get. The price was incredible, but it was his responsiveness and honesty that provided the reassurance that I was at the right place. I'd recommend anyone to this dealership.

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HappyCouple88

Dec 8, 2014

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This is our first car buying experience. My husband and I were nervous and didnt know what to expect. Dave (our sales consultant) was very helpful and made us feel comfortable. Dave walked us through the whole process and found the exact car we were looking for. We had a smooth and overall pleasant experience. I would recommend working with Dave from Liberty Subaru to my friends and family.

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gianninoto

Dec 8, 2014

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David Finkel was an absolute pleasure to work with throughout the entire experience. Despite having to order the car and go through a lengthy waiting process, Dave was always honest, straightforward and I felt like he was on top of things for me. When it came time to pick up the car and finalize the deal, everything was exactly the way he said it would be. It's rare to feel like your sales rep is "in your corner," but I definitely felt that way working with Dave. I'd recommend him (and have) to any friend or family member shopping for a car.

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bdh#

Dec 2, 2014

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We are on our third Subaru. Got the first one at another dealership - great car, but never went back to that dealer. Now wouldn't go anywhere else. Just got a 2015 Forester, which we love (much nicer than previous models), and there is no reason to think that we won't go back to Liberty when it's time for #4. Finally, while everyone there is very helpful and knowledgeable, we highly recommend seeking out Jeff Miletta in sales. He handled both of our transactions, troubleshoots any questions we have and, in general, is our "all around go-to point man." We know, from research and experience, that Jeff has always presented us with the best pricing around, no haggling required.

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billxp

Dec 1, 2014

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I've worked the service and parts end of dealers in the past and walked in expecting the worse. What a pleasant surprise. Dave Finkel did a great job of getting me into the car I wanted and at a great price. Next stop F&I :( another surprise! Tom Portee also did a great job explaining the financing and getting me a great rate. My whole experience so far at Liberty Subaru has been great. My first Subaru and when I'm ready for another one I'll be back to Liberty.

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Dan Eisemann

Nov 30, 2014

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I had a great experience working with Dave Finkel. He was courteous and responsive in all of the communication during the ordering process. We are very grateful that Dave provided a no pressure experience in purchasing the car. He was very thorough in walking us through the features in the car when we picked it up.

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mfs

Nov 29, 2014

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Great Sales, Service and Staff. Very friendly and customer oriented. I purchased a pre-owned vehicle and I couldn't be happier with my experience. Not your typical dealership. I felt right at home and they did everything they could to keep things moving right along. I was in/out in no time. These guys are great!

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jackie.malament

Nov 25, 2014

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I went to Subaru by myself interested in buying a Subaru Legacy because i had done a lot of research on what car would be a good match for me with my commute and the winter ahead, and the Legacy seemed to be everything I was looking for. My salesman was Dan Meola, he was super friendly, personable and full of helpful information :) ....... Dan educated me with all of my options on buying New vs. Used, interest rates and educating me on what each model had to offer. After lots of questions and an answer to each, I decided to go with a brand new Subaru Legacy! !! I just want to thank Dan Meola for being very patient with me, answering all my questions and for his complete honesty. If you or anyone you know are looking to buy a new car maybe a Subaru I would totally refer Dan! Thank you Dan for all your help in buying the perfect car for me :) I LOVE my NEW Subaru Legacy! !!!!

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mdc84

Nov 23, 2014

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I was lucky enough to get Jeff Wangerin as my salesman for leasing my new Subaru Legacy. This was the first time I bought a car on my own and he answered all of my questions, several emails immediately and explained to me clearly on paper if I was making the correct decision. I was very lucky to have a polite and patient person who also took the time out of his day to show me all of the cars cool features. If you are in the market for a Subaru, Jeff Wangerin at Liberty Subaru will make the experience as easy as possible for you.

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katie.gaines.94

Nov 21, 2014

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Brought my 2004 Subaru Forester here & all of it's service done there, too. I changed the oil & kept to the recommended service schedule & never had any problems. We checked with one other dealer online literally 10 minutes from my house) who did not appear to be very interested in our business. Liberty Subaru was not only interested but very receptive. Steven Klein was very easy to work, negotiating was fair & I believe we received a reasonable price on our trade-in Not only was Steve pleasant but he was through & explain everything fully. My car arrived ahead of promised delivery date ! We partially financed our car & Kevin Mark made the process very simple. This what a car buying experience should be! So despite the 40 minute drive I'm looking forward to continuing a very positive relationship with Liberty Subaru.

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nina.difresco

Nov 21, 2014

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David Finkel was a pleasure to work with. He was honest and easy to negotiate with. I have returned for an oil change and have called for information on installing ski racks, Liberty Subaru has been pleasant and helpful; the perfect experience. I am considering traveling 45 minutes to continue bringing my business back to Liberty even though I have a Subaru 10 minutes away.

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Angel Gutierrez

Nov 18, 2014

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We bought a Subaru Legacy 2015. It was a very pleasant experience. All the questions were answered precisely and accurately. Our salesman, Jeff Wangerin deserves a 12 out of a scale of 10. My wife and myself were impressed by the way the transaction took place. Kudos!!

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shashikanth

Nov 18, 2014

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It was my 1st time at Liberty Subaru and I was hardly there for 15 mints in finalizing the price and placing the order (Subary Legacy 2015 - Limited). Jeff Wangerin was very straight forward, frank and honest and offered me the best price I was looking for and less compared to the order dealers. I was told it will take 6 - 8 weeks to deliver, so I am just waiting for my car. I would highly recommend Liberty Subaru. The best Subaru dealer in NJ.

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sg2422

Nov 17, 2014

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I bought a 2014 Crosstrek from this dealer and was very happy with the new car purchase and trade in experience. I worked directly with Jeff Miletta, a genuinely nice man who was eager to meet my car sales needs without high sales pressure. Jeff made the process simple and a positive experience. I got the price I wanted and I love the Crosstrek. Very positive experience.

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gridshadow24

Nov 14, 2014

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Recently bought a 2015 Forester XT and loving it. Since Liberty Subaru was a certified TrueCar dealer, getting the price you want and expect was a breeze. David Finkel addressed all my questions and accommodated me to my needs in buying the car. Kevin Mark made the the financing process as smooth as possible and showed me various options that catered to my needs in the car. I would highly recommend buying from Liberty Subaru and would go back there if ever I needed another vehicle.

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Pitchaya Madary

Nov 13, 2014

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I did not visit many dealer to get my new Outback 2015. I spent around 6 months looking for my new car. Subaru was always on the list of car that seemed interesting enough but never had experience with. It was always difficult to try a new brand especially when you literally have not got many chances and it can be almost like a bad investment if you have to turn it in for another one. So to me buying a car is a BIG deal. My first Subaru showroom visit did not go well. I did not feel welcomed and so walked away. I came to Liberty Subaru and Ed had made it easy for me. It is all about being honest and truthful conversation especially when this was going to be your first time to try something new. Ed gave me a few examples of his clients and the reason for them to buy Subaru. I think this is what really matters to me most. Ed was also very truthful about the timing on the new car order. He was again very good with his timing. I had been three months and no calls from him. I was little anxious and gave him a call last week. He basically told me that my car was in Boston and it would soon arrive to the showroom. It did and here I am with my new car today. It was very smooth and no hassle when you dealt with an honest and truthful dealer.

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stevegrate

Nov 13, 2014

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I worked with David Finkel on the purchase of a used VW. He's a really nice guy and worked to make sure we were satisfied all the way through the deal. Recommend working with David.

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BarbaraHochuli

Nov 12, 2014

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I just got my custom ordered WRX on Monday. Almost 3 weeks sooner than they said I would have it. And it is brilliant. Dave Finkel was my salesman. Not only was he knowledgeable but so enthusiastic and personable, I feel like I made a friend for life. I met him when I was there getting my old Legacy serviced. We emailed back and forth for a few weeks before I ordered. He got me a great price, kept me updated and seemed to really share in my own delight at owning this amazing car. Bob in service is awesome also. This is my family's 7th Subaru from Liberty, and we get them serviced there also. Bob always makes me feel like he takes my concerns seriously. I have been to other mechanics that make me feel like they think I am just a dumb woman. Bob never makes me feel like that. He is truly the best.I can't recommend this dealership enough. Even though they have grown over the years, they still retain that small company feeling. I have been and will continue to be their customer forever. It is worth the travel for me to go to Emerson when there are other dealerships much closer to my home. I am more than satisfied. Thank You Liberty Subaru Family.Oh, and I LOVE my car.Barbara Hochuli

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Krista B

Nov 12, 2014

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After speaking to 15 Subaru dealers from WNY, PA, NJ, downstate NY, and Delaware I finally found a dealership with a fair price. I order my vehicle in May 2014 and received it during the last week of October. Dan Meola you are amazing. Being able to beat the other dealerships price for my vehicle on a phone call was an AWE inspiring experience. Even though Subaru (in Cherry Hill) was not honoring my VIP discount through my company you still made this major purchase easy and fair.Dan AKA DJ customer service skills are outstanding. Keeping me abreast on information on my car from May to October via telephone or email you exceeded my expectations in the communication category. It was a long wait for my car to be built but well worth it. I truly appreciated this whole buying a car experience at Liberty Subaru. I have purchased many cars from different states from Galveston, Texas to Delaware and this experience was the best overall. In the future, if any of my family members or friends need to purchase a Subaru I will definitely recommend to purchase their vehicle from Liberty in Emerson, NJ.Once again Dan, Thank you for the amazing experience.and yes I love my car.Sincerely, Krista

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emill63

Nov 8, 2014

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Absolutely wonderful experience purchasing my pre-owned Subaru at Liberty thanks to Dan Meola! I never was a fan of purchasing cars through major dealerships like liberty but through Dans fantastic customer service my entire outlook on that has changed! Also another note Tom Portee was great too(finance guy) will find you the best loan at the best interest rate! I will definitely return to Liberty because of Dan Meola and Tom Portee for my next purchase and will absolutely recommend to friends and family!

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Elizabeth and Omar

Nov 7, 2014

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My husband I and just purchased a 2015 Subaru Legacy. We had the pleasure of working with Dave Finkel at Liberty Subaru. Dave did a truly amazing job. He was patient, kind and not once did we feel pressured. He was willing to work within our budget and answered every one of our questions. This was our first time buying a car and we were a bit nervous about it, but Dave made it a very relaxing and fun experience. I highly recommend Liberty Subaru and Dave Finkel!

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slowrunner

Nov 5, 2014

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Purchased a 2014 Forester. This delaership is about 35 miles from my house, with at least 5 dealerships that are closer. We reached out to them after failing to agree on a price with one of the closer ones. Liberty's website confirmed that they had the car we wanted in stock so I sent them an email to request the price. Dave Finkel of their Internet group responded right away and offered a price that was $1,105 below the best price the first dealership would offer. In the end we bought a less expensive model, but they were below the TrueCar price on that one.Dave was knowledgable and helpful in explaining the features and the differences in the 2 models we were considering (the 2.5i Limited, with or without Navigation) and thre was no pressure. We struck a deal within an hour and I went back a couple of nights later and drove off in a new car! Kevin in the business office made the closing quick, straightforward and painless (well as painless as spending that much money can be!).

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anne guzek

Nov 4, 2014

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I was talking to some friends about buying a new car in particular the Subaru Forrester and they recommended going to Liberty Subaru stating that they were family owned and really cared about you. Being the first time to buy a vehicle on my own I was very nervous. Ed Vogel seemed to realize that and his demeanor put me at ease. Not pushy at all which was a concern of mine. He was very helpful, answered all questions and ones I didn't even ask to my satisfaction and Ed was very patient. Regarding finance I had the pleasure of working with Tom Portee who was super. He made sure that everything fit into my financial situation and made it a smooth and fun ride. Also thanks to all I had the pleasure of speaking to. Everyone was so pleasant. I surely will be back and recommend Liberty Subaru to anyone looking for a car. Thoroughly enjoying my new car !!

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ashinofc

Nov 3, 2014

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Purchase my new 2015 Forester from Liberty Subaru and dealt mostly with Dan Meola and Steve Klein. Couldn't even get a price quote from other dealers and Liberty gave me one over the phone and we easily and quickly came to a price we both felt good about. When car was delivered they went through the car details with me thoroughly until I was comfortable and ready to go on my way. So far very happy with the car!

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shwabo

Nov 2, 2014

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We have been dealing with Liberty Subaru since 2006. We were initially referred to them from a good friend of ours who purchased an Impreza wagon from Alex Welch at the time and was very pleased with his experience with them. We have purchased a total of 4 vehicles from them (06 STI, 06 Forester, 09 Forester, 09 Tribeca) and have been pleased with every transaction we have made with them. They are friendly, honest, patient, just an all around great buying experience. There is never pressure to buy with them, and they don't slip in hidden fees or costs (Ramsey) or try to charge you for things that come standard on the vehicle to begin with (Orangeburg). They have also met and/or beat any prices we have brought to the "negotiation table". We have referred countless people to them who have also purchased vehicles from them and were very pleased with their experience at Liberty. Great Dealership, Great Staff. We will continue to purchase and refer our friends, family, co-workers and anyone else that asks us about our Subaru. We are in no way affiliated with or work for Liberty Subaru. Just very pleased to do business with them.

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punkrock61832

Nov 2, 2014

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For a couple months I have been looking around for a used WRX however seeing that they don't loose much value over a few years I decided to buy a new one. I went to emerson because it was the only car dealership which had a new 2015 WRX. Talking to Ed Vogel was a pleasure to work with. Compared to the other sales people i had worked with he didn't push me into buying a different car or pressure me into getting something i didn't want. The people around were very friendly and nice and i'm glad i bought my Subaru from them. I will definitely be going back to them in the future and will definitely recommend them to friends and family. I recommend this dealership to anyone looking for a new car especially a Subaru.

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Dave Bicofsky

Nov 1, 2014

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I highly recommend purchasing a vehicle from Liberty Subaru and in particular from Dan Meola. I had not purchased a new vehicle in 13 years so I was really able to do my homework in terms of trim levels, price and reputation of dealerships. Entering through the Internet portal, I was introduced to Dan. It was a no-pressure process from start to finish. I told him what I wanted, what I was willing to pay... and we did the contract and shook hands. I picked up my 2015 Outback Limited with Eyesight this past Monday. Dan subsequently called me once and emailed me another time to ensure that I was happy with the vehicle. He told me he would be available anytime for any questions concerns, etc. When my wife and I need another vehicle, we will return to Liberty Subaru and ask for Dan Meola. I encourage everyone to do the same.

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joelnale

Nov 1, 2014

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First off, let me say that I don't work for or have any affiliation with Liberty Subaru. I'm saying that because I'm usually suspect extremely positive and glowing reviews. Such as is mine.That being said I have to say that this has been the absolute best experience I have ever that I've had. My sales person was Dan DJ Meola. He was extremely knowledgeable, patient, and helpful. Not to mention low-pressure. Everything that you would look for in an excellent salesperson. As far as the rest of the car buying experience goes, financing was excellent I was able to obtain a great interest rate.In my previous experiences buying a car from other dealers I felt like just another customer and they were just trying to sell me a car and get me out the door. With Liberty Subaru it was different. They weren't just trying to sell me a car. They wanted to build a relationship. And to make sure that I was happy. Customer first.

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dnyman

Oct 29, 2014

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No haggling. Lower price of another dealer matched. Gracious help in understanding and setting up the new technology. Accommodation for my scheduling needs. They are rightfully proud of their customer service.

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marnasette

Oct 28, 2014

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Working with Steve Klein was great, he was friendly, knowledgeable. It was a very good experience! The entire staff was friendly, the car dealership was clean. Steve was not a pushy salesman. We liked him very much!

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jadedst

Oct 28, 2014

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As an individual who works in sales and consulting myself, I do not stand for high pressure salesmen. You will not find that here! A pleasant sales staff and finance folks made purchasing a car at Liberty an enjoyable experience that I will most likely repeat in the future.

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danfo22

Oct 25, 2014

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Best experience ever at a car dealer. Low pressure, friendly sales person: Alex Welch. Entire process of leasing was appropriately efficient and friendly. Alex followed up perfectly, and was pro-active when appropriate. Kevin was helpful and pleasant as well. This is the way buying a car should be. Alex and the team EXCEEDED my expectations at every turn, from information to price to retrun of my current vehicle. I will absolutely be back and recommend to friends.

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dkbuchner

Oct 25, 2014

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Dave was friend, responsive and met my needs Kevin was quick and did not try to sell me stuff I did not want. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxDon't make me do something I do not want to do.

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ayosha

Oct 24, 2014

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No pressureExcellent price compared to other 3 other dealers.I was only irked by the final "documentation fee" that was pre-printed on the final sales invoice and not mentioned in advance when negotiating the price.They were able to accomodate some timing issues I needed for getting the car ready.

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Dennis Kelly

Oct 23, 2014

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My wife and I went to this dealership late on a Saturday afternoon and looked at the vehicle that we ended up buying. Mike is a very easy person to get along with, and he took a lot of time to talk to us and did not pressure us to make a decision on the spot. We thought it over for the rest of the weekend and called him Monday to seal the deal. Liberty Subaru is a great place to buy a car, and we are very glad we did.

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jmcgowan4

Oct 20, 2014

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I recently purchased a 2015 Legacy and could not be more pleased with my experience. Tom Quinn, Sales Consultant, was extremely knowledgable, friendly, and did not apply the pressure tactics used by other dealers. In addition, when completing the paperwork, I was provided information on the extended warranty that was available for purchase, but was not pressured in any way. I don't think there's a better car buying experience out there and I will recommend this dealer to family and friends.

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Christina Grant

Oct 20, 2014

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We purchased a 2015 Subaru Forester. I initially made inquiries online. Liberty Subaru did not bombard us with calls and we're not pushy over the phone. When we came to the dealership the staff was friendly and helpful and not pushy. We negotiated the price and feel we got a good deal. It was a relatively reasonable negotiating process.... We didn't feel like they were playing us or trying to rip us off. All in all we were there for about an hour. We love our new car!

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boblinmatt

Oct 19, 2014

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David Finkel , our Sales Consultant, was extremely informative, friendly and offered the best pricing for our 2015 Forester available via our internet and dealership visits.

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ProfessorT

Oct 18, 2014

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I just bought a 2015 Subaru Legacy 3.6R from Liberty Subaru and, from start to finish, it was an outstanding experience. I negotiated a very good price by email with Dan Cohen, the sales manager, and he notified me immediately--actually by an early morning email--to tell me that exactly the car I wanted had just arrived. By the next day, I completed the sale painlessly, pleasantly and efficiently with Alex Welch, the salesman, and Kevin Mark, the finance person. They could not have been nicer or more helpful. Actually, the entire dealership had a warm, welcoming and customer-oriented atmosphere. If all automobile dealerships were like Liberty Subaru, the reputation of auto dealerships would go up substantially. I've already told friends and relatives about the great experience I had there, and would recommend Liberty Subaru to one and all. By the way, it doesn't hurt that I love the car I bought and everyone who has seen or ridden in it is tremendously impressed. All the way around, it has been my best car buying experience of many over the years. Kudos!

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carlos gonzalez

Oct 16, 2014

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We have been dealing with Liberty since 2004.We were met by David Finkel, he was gracious,friendly and great to work with. He explained and answered all our questions and wefinally decided to lease the 2014 XV Crosstek Limited, this will be our third Subaru. He was verypatient and knowledgeable and surely is a credit to the Liberty family. He demonstrates howproviding excellent customer service has a lasting effect on customer relationships and customer retention. We would highly recommend him to our family and friends.Kevin Mark was terrific with taking us through the financial process and responding to all ourquestions. These two individuals are a great asset to Liberty Subaru.Thank you David, Kevin and Dan Cohen, again many thanks. We are grateful for your help.Regards,Barbara & Carlos

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magnet1212

Oct 16, 2014

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Easily the best service I have received from any other dealership I visited this month Subaru treated me with respect and patience as I search for a new car. As soon as my dad and I walked in Mr. Vogel gave us his utmost attention and patience, being that we did not know anything about any Subaru vehicles, he helped guide us through to the car that fit me best. I went to multiple dealerships in search of a car that fir me perfect, and whether it was that the vehicle just didn't cut it, or the customer service was aweful not taking myself as a serious buyer. I swiftly went back to Subaru, they gave me a car with superior functionality, gas milage, and excellent customer service. Mr. Vogel came in on his day off to ensure we got exactly what we wanted, if that's not great customer service I don't know what is. It has been one week and my new Forester pays for itself, and it will probably convert my family to all having a Subaru.

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Spartanyc

Oct 16, 2014

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Salesman Jeff Miletta and David Finkel were extremely helpful.They won't give you the hard sell There's no need to as the vehicle sellsItself. Bought a new vehicle? Take advantage of the complimentary vehicle 101Seminar offered. Free oil change offered for showing up

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ReverendMum

Oct 15, 2014

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This is the 5th Subaru I have purchased or leased from Liberty - and the sales and service teams are still beyond compare. The sales staff never makes me feel pressured - and I am always c if identify that I am getting the best deal possible on a car and brand I trust. I was introduced to Liberty when my more local Subaru dealer could not resolve a problem I was having with my 1988 hatchback. To this day, I look to Bob and his guys to diagnose and treat my automotive "patients."

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NewWheelsDuke

Oct 15, 2014

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From when we walked in the Dealership, we were met by Dave Finkel with a very warm and friendly greeting.He was more that gracious, very polite and knowledgable about the vehicle which we were interested in, the Forester. He cheerfully answered ALL our questions and made this purchase a very enjoyable experience. He certainly is a CREDIT to the Liberty Family and we would highly recommend him AND Kevin Mark, out guide through the financial process. Again, Kevin was knowledgable and thorough with all our financial dealings. Also very personable and considerate. Both these young men, Dave Finkel and Kevin Mark are indeed, a valuable asset to Liberty. As my subject stated " We felt like family through the whole purchase experience"Thank You David and Kevin !! God Bless. Duke and Ginny Scimeca

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hanahana

Oct 14, 2014

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Love my subbie!! Bought a Legacy from David Finkel. He was great to work with- he made me comfortable, and was very responsive and open/transparent throughout the whole process. I"ll recommend him and Liberty. Thank you!

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ppanther39

Oct 14, 2014

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Purchased by 2nd Outback from Liberty Subaru this weekend. Purchased a new 2015 Outback from Alex Welch. This is the second car I have purchased from him and would do it no other way. Easy transaction and great deal on the best car on the road. SUBARU CUSTOMER FOR LIFE!!!!!!

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jendanlilly

Oct 14, 2014

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David Finkel was wonderful to work with. I had not bought a car in 16 years and was having a hard time with my decision to buy or lease. He was very patient and did not put any pressure on me. I did decide to lease and I am very happy with my decision. When the three years are up I hope David is still working there so I can get my next car from him. I give him a A+. Thank you David!!!

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nancy.babcock0423

Oct 13, 2014

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I have been buying new cars for many years too many for me to say but they have only been Nissan or Toyota. I just brought my first Subaru Cross trek and I have to say I am a very satisfied customer. I met with Mr. Alex Welch in the morning and by the afternoon I was driving away with my new car. I enjoyed my time with Mr. Welch he let me test drive the vehicle and he explained everything that I asked and some that I didn't ask. I would highly recommend anyone if they are looking for a Subaru to please see Mr. Alex Welch at Liberty Subaru in Emerson, NJ you will walk away a very satisfied customer, Thank you

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kreinmo1

Oct 11, 2014

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I found out about Liberty theu the internet. Called and spoke to Dave Finkel.From start to finish my purchase of a 2015 Outback was smooth and pleasant.I have purchased many cars over the years and I will say that this was the mostprofessional and made the car buying experience pleasant.Kevin, the business manager was also a pleasant surprise. he was helpful, not pushy (as a typicalbusiness manager)and made both mine and my wifes purchasing experience great.I would recommend this dealership to whomever is interested in purchasing a Subaru.

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fitzhola

Oct 10, 2014

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Throughout my life, I have driven primarily large luxury rear wheel drive cars (Lincoln, Cadillac, etc.). After last winter, I finally decided to give up my Town Car for an all wheel drive car. After doing much research (Consumer Reports, Car & Driver, etc.), I was amazed at the accolades which the Subaru products were receiving. I went to "Liberty Subaru" because of its proximity to my home. I had already test driven about twenty other brands, but felt I should give Subaru a try. My initial contact was with David Finkel. He was patient, knowledgeable and honest. He encouraged me to take my time and find a car I really liked. There was absolutely no pressure to make a sale. He was always available for questions via phone, e-mail or in person. When I met with Tom Portee to discuss the financial arrangements, I encountered the same friendly attitude. He was completely willing to help in any way he could. Before driving off in my new Subaru Outback, Steve Klein spent close to an hour with me explaining the various technical aspects of the car. Since the car I was turning in was a 2004, he had his work cut out for him. Although I am computer literate, there was much to learn. All three contacts I had at the dealership extended themselves past the purchase, offering me any help I might need in the future. I have the feeling I may have found the dealership for all my future cars and I would recommend "Liberty Subaru" highly to anyone. Ed FItzgerald

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pkrs22

Oct 10, 2014

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This is our 6th or 7th Subaru & we don't want to drive any other car. The safety, price and quality can't be beat. We will be back in August 2015 for our next car.

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ccbuyer

Oct 9, 2014

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I learned of Liberty Subaru via the internet and then TrueCar.com - from the moment I solicited internet offers, Steve Klein was immediately responsive and professional. I had a very positive buying experience at Liberty - I was treated like an educated consumer throughout the process, from initial inquiry to my delivery date. As a result, I will recommend Liberty Subaru to others without reservation...

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andy.jaeger.9

Oct 7, 2014

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We bought our Forester at Liberty Subaru using the USAA Car buyers program. It was great! Liberty had the best price by far. Steve Klein was very friendly and helpful on the phone and via email. He answered all of our questions and concerns. It was a pleasant experience and involved zero haggling! I recommend them!

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fivehundred

Oct 7, 2014

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Pleasant experience working with Dave Finkel. I got the 2014 Subaru Impreza I needed at a good price. I am happy with my overall purchase.

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hpfarmhand

Oct 6, 2014

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I was shopping around for a new Forester and needed one right away. Dave and Clayton at Liberty Subaru not only beat all the prices I was quoted at other dealerships, but were able to turn around the whole deal in a single day. It was a surprisingly painless experience. I would recommend them highly.

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ilgabriel

Oct 5, 2014

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The salesman David Finkel was great, honoring my appointment even an hour before closing on Saturday. he helped with a good discount for my car and completed the deal in such a short time. The rest of the salesmen and manager are great also. The accountant was great as well.The dealership it's clean, modern and the people working there are friendly and professional.

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MrMet79

Oct 2, 2014

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E-mailed Liberty Subaru of Emerson and was lucky enough to deal with Dave Finkel. Eventually went to the dealership and got to deal with Dave face to face. Excellent salesman. No pressure, let us take our time. Answered any question we had without giving us the run around. Will definitely buy a car from them again. And hopefully deal with Dave again.

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joemefford

Oct 1, 2014

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I sent eight Subaru dealerships in the NYC area a letter asking for their best quote on a 2015 Forester. Only Liberty Subaru sent me back an email with an attached quote. Every other dealership either sent me a form e-mail reply or replied with something completely different than what I asked. I worked with David Finkel. It was a very easy process. Price seemed fair. He kept me informed at every step of the purchase process and was always available by email or phone. I had to take a bus from NYC to Emerson since I didn't own a car. He picked me up. The finance guy didn't try to pressure me into any additional purchases or services. All in all, it was a very easy and honest deal.

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SFerrara914

Sep 29, 2014

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I contacted multiple dealers in the NY/NJ/CT area to inquire about 2014 Subaru BRZ Limiteds in stock. The majority of dealers didn't even get back to me or sent me a canned e-mail to contact them by phone. If I wanted to contact them by phone, I would have (which defeats the purpose of using the Internet!) Liberty Subaru Internet Salesman, Dave Finkel, immediately responded to me and gave me a fair upfront price. We arranged for a test drive of the exact vehicle I wanted and headed to the dealer. After a test drive, we sat down to negotiate and with a no-pressure approach, we wrapped up a deal on my new '14 Gray Subaru BRZ Limited for an even better price than I was originally quoted. The finance manager process was just as seamless with no pressure and transparency. A great experience and other dealers should learn from this.

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777

Sep 27, 2014

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I worked with Dave Finkel who was very friendly and down to earth. I went to quite a few dealers and Dave was the friendliest salesman I spoke to. He also gave me the best price right off the bat! Kevin was also very easy to work with. I would highly recommend this dealership.

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eznat

Sep 21, 2014

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We recently purchased a 2015 Outback from Liberty and were very satisfied with the experience. We mainly worked with David Finkel in the Internet department. David had just joined Liberty when he fielded our online inquiry. Despite being so new that he hadn't yet been given an official dealer email address, he was on top of things and was very responsive. He was punctual with appointments throughout the process, whether in his responses to email questions, phone calls or meetings at the dealership. He gave us a price and laid out all of the ancillary expenses clearly and transparently and the price never changed. Dealers in NY state tried to steer us away from working with New Jersey dealers, saying that NJ dealers would charge all kinds of add-ons. This was not the case at all with David at Liberty. He was highly professional, friendly and courteous and got a good read on us as customers and tailored his interaction with us to suit us best which we appreciated. When we picked up the car, everything was as expected and ready for us. Our experience with Kevin Mark in Finance was also straightforward and easy and exactly as we had left it when we left a deposit on the car when we ordered it. No funny-business. Just easy.We highly recommend doing business with David Finkel at Liberty. Subaru is a great car and buying one through David was an equally good experience.

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clarashome

Sep 20, 2014

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Was going to buy a used car and instead through Alex Welch's and Ed Vogel's patient, knowledgeable and CARING customer service leased a great 2014 Subaru Impreza and LOVE it! I am sixty two years old and have never been so impressed with customer service! I will never visit another dealership EVERYTHING you need is right here at Liberty and their wonderful staff. I can not say enough about how well I was treated and what started out as a scary experience turned into one of the happiest decisions I ever made!! Thank you Alex, Ed and Kevin! Mrs. Baker

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ElPistolero

Sep 19, 2014

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If one word describes my experience it's "painless". Literally within seconds of printing a True Car certificate early on a Saturday morning, Dave Finkel was on the phone with me. His dealership is a 75 mile drive from me, but he had a hard-to-find Impreza 5-door with winter/alloy/nav package in stock. He hit me with a boffo price. His manager facilitated doing our deal mostly on the phone. Dave was punctual on our pickup appointment. He was also gracious and patient when I hammered his on a matter of the finance deal about which I was actually wrong. Business manager Kevin Mark was efficient and didn't waste my time. That's always a big deal with me. Yep, it was painless.

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BRH

Sep 19, 2014

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We purchased a 2015 Forester and couldn't be more pleased with the customer service at Liberty! Dave was courteous, patient, knowledgeable and helpful. He worked with us to get us the best price for the vehicle. We highly recommend this dealership as well as working with Dave!

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cfernandez2988

Sep 19, 2014

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I love Subaru cars so choosing a the make of my next car was easy. I bought my previous car at this dealership and loved it (Alex Welch sold me the car and it was a great experience - it was my first car!) and the service, so getting the next car at Liberty was another easy choice. No high pressure and I honestly felt like Steve was really trying to help me, he was very patient with me considering how indecisive I was (sorry!!). I honestly have no complaints and I know that my next car will also come from Liberty Subaru! :-)

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mhrod2

Sep 18, 2014

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We had the pleasure of working with Dan Meola, Me and my Wife can not be more happier. You don't get the feeling very often when you buy anything let alone a car that you got a great deal, but when we left this place we were positive we couldn't do any better any where else, Dan is a very personable caring individual and you get that feeling once you meet him. I know if any one in my family members or friends were looking to buy a car I'd send them there. We never felt hurried, rushed or misinformed, Dan was patient, caring and a very clear spoken young man, he helped us to relax through the whole process of "the buying a car experience". If you're thinking of buying a car and don't feel like getting a raw deal, Call Dan Meola at Liberty Subaru in Emerson NJ, these guys care. Tom Portee was also GOLD, great guy help make it easy as well.

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app28

Sep 16, 2014

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I just bought my first car from Dave at Liberty. I couldn't be happier. He was friendly and did everything to get me a good price. So happy with my new Crosstrek--Henry!

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fsnell7849

Sep 13, 2014

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My wife and I purchased a 2014 Crosstrek. Dave was our salesman and Mike was the finance representative. Dave and Mike were very friendly, courteous, and helpful. I would recommend Liberty Subaru.

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motolo

Sep 8, 2014

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This was my first time buying a car and I have to say it was a fantastic experience at Liberty Subaru. We showed up at 9am right when they opened and were immediately referred to Rick and Rob Bontemps who helped us with some test drives, He was very friendly and extremely knowledgable of all the cars we were looking at. He was happy to answer any questions and at no point did I feel rushed or pressured into making a decision. They were great with pricing and the overall experience was nowhere near the nightmare that I have heard car buying can be. Everyone was welcoming and the process was painless! I ended up purchasing a 2015 Forester and could not be more happy. I would recommend getting there early since by the time we left the place was filled with customers. Great experience!

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Bway45

Sep 7, 2014

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I found a listing for a used car on the Liberty Subaru lot and was put in contact with Dave Finkel. From the absolute get go Dave was fantastic to work with. He provided all the information I had questions about with prompt responses throughout our many emails. Upon actually visiting the dealership and the vehicle, Dave's customer service was impeccable. The negotiation process was smooth and I never felt pressured to buy or make a snap decision.

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boogaert

Sep 6, 2014

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Rob Bontemps was upfront and very easy to work with. I looked at several other brands and nobody came close to this level of service. Rob answered every question by email and returned all my phone calls - you can't ask for more. He didn't pester me once because he had confidence in his price and his integrity. If you are thinking Subaru, consider Liberty and talk to Rob.

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John Huntington

Sep 5, 2014

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I found Liberty through the Consumer Reports/Truecar price service, and not only did Liberty have the best price of anyone in the area (by several hundred dollars), but the whole buying experience was excellent!I kept waiting for a hard sell on extended warranties, upgrades I didn't want, etc--but that never came. Instead, they just sold me what I wanted at a fair price. I wish all dealers operated like this!

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rjtobi99

Sep 5, 2014

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From our initial meeting with Dave through the discussion of various models and options and meeting with Tom in finance, our experience was first class. We highly recommend Liberty Subaru, Emerson, NJ, for their outstanding service.

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Dan Costantino

Sep 4, 2014

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I first called about an Outback I saw on-line. I spoke with Steve Klein who promptly answered my questions about the car. I visited the dealership and worked with David Finkel. I found another Outback I was interested in. Took that for a ride. David answered all my questions without any sales pressure. I made an offer on the car which was accepted.David, Tom Portee, and Henry Dobson were spectacular in how quickly they were able to arrange financing and take care of the DMV issues. I received a great rate, signed all the papers, and rolled off the lot a very, very happy customer.Everyone was friendly, polite, and knowledgeable. I would absolutely recommend Liberty Subaru to anyone. I will definitely return for my next Subaru.

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StevePhotog71

Sep 3, 2014

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Even though I live in Bergen County, a friend told me to go to Bill Kolb Subaru in Rockland County because they have "no haggle" pricing. I test drove a car there, got their no haggle price for a lease but then thought I should look around a little and not visit just one dealer. I went to Ramsey Subaru on Route 17 and it was a typical car sales atmosphere. Didn't like it.Then I went to Liberty in Emerson, met Jeff Wangerin, gave him the quote I was given in Rockland County and he beat it by around $25 per month. That was good enough for me and we made a deal right there. Considering my last car purchase five years ago at a completely different dealer was a disaster, I thought the no-haggle dealer was the way to go. Turns out it wasn't. A brief conversation with Jeff W. at Liberty got me a better deal. There was no hard sell. No dopey lines like, "What can I do to put you in a car today?" He took the quote from the other place and about three minutes later came back with the better offer. I suppose I could have tried to get him down even more but I respected him and it wasn't worth the effort to try to save another $5 or so.I rated everything five stars except for friendliness. Jeff Wangerin was very friendly and accommodating but one guy in Service seemed a little distracted, didn't make good eye contact and was just the slightest bit gruff. So, I took one star off for the friendliness category. I didn't expect him to do cartwheels when I walked in, but I was expecting a little more considering I was a new customer.Also, Tom in Finance was really helpful dealing with the lender for the lease. Thanks Tom!As long as this lease goes smoothly and Liberty doesn't bombard me with junk mail, I'll definitely be back the next time around.

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lvmwe

Sep 2, 2014

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After being kicked off of All-American Ford's lot (Hackensack, NJ) for looking without a sales person at 12:00 in the afternoon, I decided to stop by Liberty Subaru (Emerson, NJ), after work.it was late 7:45PM almost closing time but I walked around and looked at their inventory.I noticed they had cars in the back of their building so I went in and asked if I could look at cars, the salesman there said of course you don't need to ask! So 5min to closing they let me look around not even rushing me!The next day I went back was not harassed or bothered, I asked for a salesman and was quickly helped by a nice salesman. He listened to what car I wanted and amount I wanted to spend, he got just that, NOT what he wanted me to buy or spend (like other places)...The whole finance process went very smooth and fast! NO add-ons , No extra keys for life , no bull crap about extended warranties, no window etchingNOTHING!! Yes this place is a stand up place where they give you what you want and nothing else... Highly recommend it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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bizzoo

Aug 29, 2014

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Me and my wife had a great experience buying our new Subaru Crosstrek with the help of Dave Finkel. What a nice guy!! He was very informative without any of the pressure that usually comes at dealerships. We felt we got the best price possible, and Dave was very honest. I would definitely recommend this dealership to others.

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maxh08

Aug 29, 2014

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Liberty Subaru is one of the most friendly and non-judgemental dealerships I have ever been into. The salesman and managers never push you to get a car. Rob Bontemps. was our salesman and he helped us through the whole process. I had a rather unusual circumstance which involved a multiple state issuance of registrations, license plates, drivers licenses, etc and Dan Cohen, made sure everything went smoothly. Thank you for such a flawless experience.

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Maria Castillo

Aug 27, 2014

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First of all, I dont write a review for anything, not for my favorite place to eat, for nothing, but I had to write a review for Liberty Subaru in Emerson because I really had such an amazing experience. After a frustrating week of getting extremely high offers with no budging, not getting approved, and going through lot of hassle at other dealerships, I was so relieved to walk into Liberty Subaru and walk away only a couple hours after with even a better car than the one I originally intended to buy. Mr. Dan Cohen, Rob, and Kevin were so amazing at giving me a low offer right from the start, and getting me approved for an auto loan when I thought it wasnt possible for me to get one through them. They were knowledgeable and precise while being honest, friendly, and quick. It was so nice to just sit back and let them do all the work as they walked me through the process with all the information I needed. I felt completely at ease and I felt like I was in good hands through the entire process. I really wish I would have started at Liberty Subaru, as it would have saved me a ton of headache and hassle. I am sure I will be a customer at Liberty Subaru for a long time. They are the paradigm what a dealership and car buying experience should be like.

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Kathi Walker

Aug 27, 2014

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I had a very positive experiencing leasing a new Subaru Outback at Liberty Subaru with the help of Dave Finkel. He was very friendly and informative without any of the high pressure tactics that would drive me away from another dealer. I felt we got the best price possible and that Dave was extremely honest. I would definitely recommend this dealership to others. Everyone that I dealt with to complete this transaction was very friendly and easy to work with.

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mike.secreti

Aug 27, 2014

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Dave was extremely helpful and very easy to work with. Very honest and friendly. Met with DJ first who was also easy to deal with. Long time customer of Liberty Subaru.

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SPark77076

Aug 27, 2014

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i was dealing with 3 other subaru dealerships in the area. basically wasted time haggling the price when liberty offered the lowest price. there wasn't much negotiation required. ed, salesman, was very knowledgeable, direct and honest. it's my first subaru purchase and if i keep on a subaru client, i will not waste time going to another dealership. these guys genuinely seem to put emphasis on long-term relationship.

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luvliberty

Aug 27, 2014

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Purchased a used vehicle at Liberty. Mike Gallo , Clayton and all the staff we encountered were wonderful. Liberty came highly recommended and lived up to their reputation. Would recomend them without reservation.

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lynn.serio

Aug 22, 2014

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Shopping and buying a car at Liberty Subaru was easily accomplished with help from David. David was a "non-pushy" car salesman, but was attentive and there to ask questions when needed. We ended up purchasing a Subaru 2011 Forester. David Finkel followed up with us after the purchase by walking us through the features of the car and was so polite, right up to minute we drove off the car lot with our Subaru. It was really a joy having a salesman as good as that! Thank you!:) Lynn S~

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lorax310

Aug 20, 2014

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I worked with Rick DeSilva, Jr. and Dan Cohen on purchasing my new 2015 Subaru Forester. My entire experience was nothing but positive, from the first phone call about what car I was interested in to the moment I signed the paperwork to collect my new vehicle. Rick and Dan were always very professional, friendly, and above all helpful. They really took my concerns and requests seriously and did everything possible to help get me into my new car within my narrow timeframe. They also did leather in my 2.5i Premium model car and the leatherwork turned out FANTASTIC. I could not be happier with my new car or the car buying experience!

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Jason Formicola

Aug 20, 2014

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My family and I visited this dealership a few days ago for a test drive. We dealt with Jeff Milletta, who was professional, considerate and whose friendly demeanor really made for a pleasant experience. Unfortunately, we couldn't meet on a price, but I can't fault him/them for that. I appreciate the attention and respect that I was shown, despite us not agreeing on a price.

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Stevecowan

Aug 18, 2014

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Worked with Dave to purchase our new car. Could not be happier with the overall buying experience - from the speed of response to calls and e-mail, price negotiations and the way we were treated when we went in to the dealership to pick up the car. Dave was professional and courteous throughout and took the time to show us all the features of our new car. would absolutely recommend Liberty and to ask for David Finkel.

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calmlid

Aug 16, 2014

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I found d Liberty when my Subaru required service. Found a team of service and sales people I trust. The current car is my favorite. The service people take good care. Last year I needed a motor for the windshield wiper. It wasn't in stock. Service went on line and sent me to another dealer who had it! Who does that? Oh and they are totally pet friendly.

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mbraverman

Aug 16, 2014

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My purchase went smoothly because Tom Portee had everything done in advance. He was professional, organized, thorough, extremely helpful, and a delight to work with.He gave me all the different rates for all the warranties and explained all my choices. He went out of his way to get a good interest rate. He made sure before he went on vacation to "do the deal." I am very happy with the way he conducts himself and the way I was treated. Lastly I would like to say, I walked away really liking the man.... and the dealership.

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Ben Burger

Aug 14, 2014

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This was our first car. Dave and Kevin made the experience relatively uncomplicated. No pressure and very responsive to our questions. Price was good too. I would recommend Liberty.

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Senate1220

Aug 11, 2014

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Dave made my decision to lease my Forester an easy one. He was extremely personable, honest, knowledgeable, and easy to work with. My husband and I would highly recommend working with David Finkel at Liberty Subaru.

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billmayo

Aug 9, 2014

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I was a loyal Toyota buyer, but after comparing the new Rav-4 and the Forester, it was an easy choice making the switch. I originally came in a few weeks earlier and Mike Gallo was helpful but the Forester was so popular that they were all out on test drives. I subsequently took a ride at Ertle Subabru in Pa. and was happy with the ride and comfort. I reached out to Liberty to get a quote for a trade in and they gave me a good internet price on the 2015 Forester Limited that I was interested in. I met with David Finkel and Henry Dobson and they could not have made it any easier to leave with a new car. I was a little underwhelmed on my trade in but they met me halfway and we completed the deal. David was very polite and was quick to explain the features on the car. Overall a great no pressure buying experience and I'm looking forward to taking a drive.

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donraf

Aug 8, 2014

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This is my first Subaru. Alex and Tom made my experience as easy and uncomplicated as possible. I will returnfor my next Subaru. Yes, you have a convert to Subaru.. Thank you for your patience, knowledge and courteousness. I am very happy driving my Forester.

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Vahe001

Aug 8, 2014

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I have bought 8 subarus from Liberty Subaru since 1994. Right now we own three (Outback, Crosstrek, STI). The dealership has always been very fair with honest sales people. I have worked with Jeff Wangerin multiple times and he is great. I would highly recommend working with him. He cares about you and giving you a fair deal. I always see him when I am getting my routine service performed and he is friendly and personable and always remembers my name. That means a lot. I always know that he will treat me well.

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yz2308

Aug 7, 2014

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I just picked up my 2015 Forester. I love it very much. The entire experience was comfortable and courteous. My dealer was Dave (Sheldon :) ), who is a very nice guy, and was able to answer any questions in a minute, via email or call. Thank him for introducing this great Forester to me! I visited some dealerships in NY and NJ. I strongly recommend this dealership, especially Dave! Also thank Kevin for professional service!

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mj1450

Aug 5, 2014

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I have purchased two new cars through Jeff Wangerin at liberty subaru. As long as subaru continues to manufacture desirable cars, I will continue to go through Jeff to purchase them. Professional, courteous, and most importantly none of the nonsense common at some other dealerships.

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jfmagrogan

Aug 3, 2014

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The overall buying experience was very professional and courteous - much more so than some other dealerships we visited in the area. Jeff was wiling to work with us to figure out which trim line made the most sense for us. I even called around to other Subaru dealerships in north Jersey to try to see if they could beat the price Liberty offered us, and we didn't have any luck. Definitely recommend this dealership!

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ksav

Jul 30, 2014

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Alex Welch is a wonderfully pleasant and friendly sales person. I went in knowing what I wanted and he did not try to upsell me at all. He explained my options and offered his advice. On the purchasing/financing side of the transaction, Kevin Mark was very knowledgeable and worked to get me a great rate with one of their banks. I can't say enough good things about this dealership!

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ks201

Jul 30, 2014

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The overall buying experience was easy and professional. Every one was respectful of my time. The wait for delivery (though not the dealerships fault) was much longer than I cared to wait and Kevin and the sales team worked with me to upgrade my purchase for a vehicle on the lot and kept me within my budget. That was exceptional service.I made my initial purchase on July 11 and took delivery on the 25th. I'm still waiting for someone to say "thank you for your business." Subaru's success if definitely impacting the level of customer service I had come to expect. In my three visits to the dealership not once was I offered a beverage, or introduced to the manager. Those are nice touches that are missed with the increased sales volume. Would i return, you bet. Would I recommend them, of course. Though a thank you would be appreciated.

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D-Shauser

Jul 29, 2014

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David did an excellent job taking us step by step through the buying of our new 2014 XV. We enjoyed Liberty Subaru very much and would recommend it to any of our friends interested in joining the Subaru family.

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alknobel

Jul 23, 2014

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Found problem and fixed. Fast Courteous Service. Liberty Subaru Service Dept is the Best.. I have been a Liberty Subaru customer for over 25 Years. I would not even consider going anywhere else. They perform better than any other Car Dealer I have ever gone to. The Staff is superior and the Service better than any other dealer hands down.

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maddycat

Jul 22, 2014

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My husband and I came in to browse, and before we knew it we were buying a 2014 Forester. Jeff Miletta was fantastic, he walked us through the entire process from choosing between an Outback and a Forester (he is very knowledgeable), to a test drive, negotiating a price, to picking up our car. Tom Portee was equally as great, making the financing portion as easy as possible! Overall we couldn't have asked for a smoother car buying experience!

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ljwski

Jul 22, 2014

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We had a problem with our Subaru overheating in Massachusetts. A not so reputable service technician tried to tell us we needed a $1500 head gasket. I called Bob at Liberty and he told me to put water in the radiator and bring it to him . Bob replaced the radiator, and we saved $1200.Our 2001 Outback now has 155K miles, We service it at Liberty every 5K miles. I ask Bob to check for anything we may need to repair, they are very honest, and most times we don't need to do anything.I think they are the most honest dealer in the country. We have a 2012 Outback and I ordered the new 2015 Lagecy seden from Clayton, he is great.Larry

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crisregala

Jul 22, 2014

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This was probably the best car buying experience I've ever had (even though technically all I did was the research and my parents were the ones to actually buy the car). Jeff is knowledgeable, easy to talk to and not your typical obnoxious sales person who you want to punch in the face. I will be purchasing my own Subaru in the next year or two and Jeff will be the first person I contact.Tom was the finance person we dealt with and again another staff that I have nothing bad to say about. He probably hates our guts for turning down the extended warranty, but I told my parents to give him a call in case they change their mind before the 3 years limited warranty is up.

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Philip345

Jul 22, 2014

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Chris the service rep was very friendly and knowledgable I will definitely recommend liberty Subaru to my friends and family. The valet tom was welcoming

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Lindilei

Jul 20, 2014

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Recently purchased a 2015 Forester at Liberty Subaru. Tom Quinn was our sales consultant and made the experience very positive. He made the entire process seamless; from arriving at a price for the Forester, determining the trade-in value of my current car, and setting us up with Kevin in finance. I appreciated his time in reviewing both the features of the car and the owners manual in depth. Thank you to Kevin as well for explaining all the financial details clearly.

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homewrecka

Jul 20, 2014

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Nikki is super awesome. My last dealership the girl at the service department was miserable and had no sense of humor. I hated dealing with her. The rest of the staff are also super cool. Bontemps sold me my car. He knows his stuff.

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Hungarian

Jul 19, 2014

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Thank you very much for making this lease experience so easy and satisfying. My wife and I were most impressedwith the friendliness, expertise and helpfulness of your sales team of Henry Dobson, Clayton Earle and David Finkel as well as the financial expertise of Kevin Mark. You have made us welcome, your work showed every step of the lease with great transparency and proved that we have received a fair and excellent deal with this beautiful vehicle. You have a great dealership because you work with great products and outstanding people.

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jjodyz

Jul 17, 2014

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It had been a long time since I purchased a new vehicle.I was not sure what to expect.People always tell you their bad experiences with the sales reps and dealerships. All the folks at Liberty were great, especially Steve Klein. Steve Klein was very friendly, not a hard sale, honest and very helpful.I am sure the service will be the same.I would recommend anyone, who is interested in purchasing a new Subaru, to go to Liberty.JZ

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lar.bauer49

Jul 14, 2014

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My wife and I just leased a new 2015 Forrester from Liberty Subaru.The process was a total pleasure due to our salesperson Tom Quinn.He was extremely professional,curteous and knowledgeable.Also his ability to be upfront without game playing was greatly appreciated.He gave us an excellent deal and kept us informed of every detail.I would also like to mention Tom the finnancial manager was likewise professional and friendly.I look foward to retuning for service and future needs.This is the way every dealership should conduct business.Thank you!

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mberliss

Jul 11, 2014

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We just purchased a certified pre-owned Subaru Forester from Liberty Subaru and have had an absolutely fantastic experience. We drove out to NJ from Brooklyn for our first car purchase, and we never imagined that buying a car would be so pleasant! Steve Klein was extremely helpful, friendly, patient, and knowledgeable throughout the entire process. He did not rush us or try to pressure us like you would expect at a dealership, especially on a busy Saturday. Tom Portee set up our financing and was also very friendly and helpful. Their prices are extremely fair and a great value. Service from start to finish was outstanding. This is a car we will enjoy for a long time, and it feels great to know that we have found a trustworthy dealership if we need anything. We will be recommending them to all of our friends and returning if we ever need to purchase a second car. Thank you, Steve and Liberty Subaru!

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yrk

Jul 10, 2014

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Dave Finkel was very helpful and friendly. While he was still learning his way around the dealership, he was eager to help out and find out any information he did not have.

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mariadisav

Jul 9, 2014

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I love my Subaru but the main reason I keeping buying them is the excellent experience in the service dept. ! I would go no where else.

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seaview123

Jul 7, 2014

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Salesman Dave Finkel provided excellent service as he provided a vast knowledge of the Subaru vehicle and the amount checks that the dealership does when classifying a vehicle as "certified". Salesman Henry Dobson provided a fair price for our trade-in and Finance rep Kevin Mark provided clear understanding of the vehicle cost and provided a fair Percentage Rate for the finance. All in all, our experience with Liberty Subaru was pleasant. Keep up the good work guys.

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69mets

Jul 3, 2014

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I HAVE BEEN BUYING NEW SUBARU'S FROM LIBERTY SUBARU SINCE THE 1980'S WHO WERE RECOMMENDED TO ME BY A FELLOW EMPLOYEE. I HAVE 2 SUBARU DEALERS WITHIN 8 MILES FROM MY HOME HOWEVER THEY COULD NEVER COMPETE WITH LIBERTY'S PRICES & HAVE THE MOST COURTEOUS AND PROFESSIONAL PEOPLE WORKING THERE. BESIDES THAT SUBARU'S ARE THE MOST DEPENDABLE CARS I'VE OWNED.

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susan.curran.salamone

Jun 29, 2014

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Tom Quinn is an excellent sales consultant!! This was the 2nd time he helped us get the right car for the best price. The service department is efficient and accommodating. I just can't say enough about this dealership they are wonderful in every way. :) Sue

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SGAO

Jun 14, 2014

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I have had some good experience with Liberty Subaru in the past, so when I wanted to get a Subaru, I went straight to them. Everything is great, totally recommend them.

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phm64

Jun 13, 2014

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Rob Bontemps made purchasing our third Subaru Forester a Fabulous experience Rob expertly managed every detail, answered every question with competence, clarity, and a great attitude! His patience in explaining how to operate the new navigational technology was phenomenal. Thank you, Rob Bontemps!Buying at Lierty is a 'no-brainer" There are no surprises, no hassles. Every detail is well taken care of in the car purchase process. Liberty's service department is incredible. from the minute you walk in the door, they listen, align to your schedule, and solve any car problems--which are rare.Liberty Subaru in Emerson is a well-organized, positive-energy car dealership offering fabulous cars.

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cl12

Jun 12, 2014

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Jeff was easy to work with, knowledgeable, and very helpful. He wasn't pushy or aggressive in his sales technique, instead letting me come to my own opinions and thoughts on my own. He answered every question I had with ease and was very friendly. I found an ad for a similar Subaru at a dealership in Brooklyn for considerably less than the car I was looking at at Liberty. Jeff was able to make us a deal and brought the price down majorly to make a very competitive offer. His friendliness, easy going nature, willingness to work with me and my budget, as well as having the honesty to match the price of the competing car, really made a fantastic impression on me. I was very pleased and impressed with my experience at Liberty Subaru and would highly recommend them in the future.

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bri2147

Jun 8, 2014

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My appointments are set up quickly, my concerns were heard and repairs were discussed in terms I understood. One day I gave the wrong mileage when I made an appointment for service. After bringing the car in, I was called rather quickly to discuss what was done and was told I didn't need service as I needed another 1,000 miles for service. Their knowledge, concern and honesty are very much appreciated.Gloria Cox

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Maniak_

Jun 2, 2014

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I was quoted a price via my e-mail for a Limited BRZ. I went in to talk to Damon (who was my contact during the entire process) and we were in a discussion about the vehicle, price, and my trade-in. While I was going over the details with my brother, who came with me, Damon came back and stated that the price he quoted for me was wrong and gave me a new higher price. That was an instant turn off and I was definitely not pleased. He would not honor the price he quoted and his supervisor/manager flat out said no as well. Damon told me that I would not find a better deal anywhere and basically didn't care at that point if I was going or not. They lost a sale that day. Afterwards he even told me "If you can find a better deal, I want you to e-mail me and prove it to me and make me eat my words." Why? Does it matter if I can find a better deal and prove it to them? Why would a customer need to prove anything to them in such regards? I was certainly put off and I do not recommend them.Dealerships that pull a bait and switch on prices should not be trusted.Please watch your dealings with Liberty Subaru.Thank you.

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FrederickSmith12

May 31, 2014

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I have had a very good experience working with Jeff Miletta during the purchase of my 2015 Forester Limited. He is extremely knowledgeable about the product, efficient and easy to work with. My interaction with Tom Portee, the sales manager, in chosing an extended warranty also worked very well.

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beat800

May 29, 2014

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Overall great buying experience with my new Subaru. After many previous car buys with varying dealers, I have always come to expect one thing. Simply, to be treated in honest manner with as little of the "hard close" as possible. My deal with Liberty was straight forward and to the point. They gave me the facts, the best price and that was that. No up-sells, up-charges or confusion to pad the deal. Having already walked out of my neighborhood Subaru dealer twice before, (because of their notoriously bad business practices and underhanded tactics), I found Liberty well worth the extra time and effort to get to. Listen up Subaru!!! You may sell a lot more cars if all your dealer network took some lessons from Liberty Subaru. A+ Dealership.

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nanlynne

May 21, 2014

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Jeff and Kevin were both very friendly and helpful throughout the whole process. Jeff was able to get us the car we wanted in the color we wanted and it arrived earlier than promised. They both took the time to go over all our options and it was a simple stress free process.

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TerriAhlmeyer

May 14, 2014

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Ed Vogel was such a pleasure to deal with. He not only helped us with road testing a variety of cars for my daughter but helped us decide between a used car and new. We settled on the Forester and found a better value by purchasing new. Ed was very straightforward and answered all of our questions regarding the invoice price, service and warranties. I can not emphasize that he was such a wonderful pleasure to deal with. When we picked up the car, we noticed that there was a scratch on the bumper that went through the clear coat as well as the color. No questions asked, Ed offered to repaint the front bumper and provide a loaner car for the day. I was speechless that I did not have the haggle or badger him to do the right thing. He truly understands the meaning of servicing your customer. I highly recommend to anyone LIberty Subaru and without hesitation would recommend Ed Vogel.

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galanter

May 7, 2014

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Damon Mohrle was very friendly and professional. I intend to recommend my friends and co-workers to Liberty and to seek out Damon.Thank you Liberty for the easy and pleasurable experience on Tuesday 05/06... I love my new Subaru Impreza!Sincerely,Larry Galanter

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jgemigna

May 5, 2014

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Jeff Wangerin has sold us 2 Subarus. He is very professional and looks things up if he doesn't know the answers. I like this dealership because it's convenient, their service department is excellent, and they sell an excellent product. We recently bought a 2014 pre-owned certified Forester Premium. They fly out the door. Jeff made sure we got first crack at looking at one. Thanks Jeff.

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susanjessica

May 5, 2014

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As always, service at Liberty Subaru in Emerson was wonderful: thorough, professional, very quick, and super-nice! I'll likely always have a Subaru and definitely will always have it serviced here.

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Vmerdita

May 3, 2014

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Thank you to Ed , Dan and Kevin for all their help. I love my new Subaru. They where so polite and gave me the best price and listen to what I said and did not try to sell me any else but what I want . So thank you my 11 year old can not wait for it to be his first car in 6 years.

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Don VH

May 1, 2014

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Sent in response regarding my interest in a Forester and an inquiry as to how much an additional certified warranty would cost and never heard anything back. Checked my email and spam several times to be sure. I wouldn't go the same route again if interested in a car as far as responding to an ad . Something had to go through somewhere though as I've received several emails and calls from other dealers.

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2014outbackbysubaru41114

Apr 13, 2014

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Steve was pleasant, knowledgeable and great with instructions on how my new Outback operates.Thanks. Great job! Would recommend this dealership to any one in New Jersey or the tri-state area.

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glenrock123

Apr 9, 2014

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The process was easy, they gave us a price that was in the ball park of what we expected to pay after going over several sites (Costco, Edmunds, etc). Mr Klein was very helpful throughout the process and spend considerable time with us when we picked up our car to go over all the operation of everything.

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JoeLecce

Apr 7, 2014

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Both Kevin and Ed were very helpful . I was not rushed out, they spent that much time as I needed until we were finished and I signed the contract.

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P554J665Y12

Apr 7, 2014

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To say I was surprised at the way Ed Vogel sold cars would be an understatement. He was, in my opinion, one of the best sales persons I have met. His manner was never pushy nor did he fail to explain to my satisfaction every question given him. This, coupled with the fact,that he listened to us and never cut us short or changed the subject. He never rushed us into a decision, but allowed us to make up our own mind. That in itself was a change from what I'm used to in a salesperson. It is a relief to find a person such as Ed Vogel selling anything, let alone cars. Thank you Ed.

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voiture1

Apr 4, 2014

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I am writing to support the outstanding review ratings listed above, specifically with regard to the salesperson who assisted me, Mr Jeff Wangerin. I had visited at least 6 dealerships throughout the county and had encountered salespeople with various degrees ofprofessionalism, but Mr. Wangerin's attentiveness and courtesy stood out. He took time to answer all of my questions concerningthe specifics of the two vehiches that interested me. Also, he assisted me with the difficult task of discovering which options (sales vs. leasing) would best meet my needs and listened patiently to all of my "what if" scenarios, never dismissing any of my queries as "silly" or irrelevant.In addition to the standard questions potential customers must have regarding car sales, I had a few unique ones----such as dimensions of cars, specifically, how it compared to the car I was planning to replace . Mr. Wangerin instantly found the answers I needed through one of the custom computers; but if the results weren't handy, I have every confidence he would have procured a measuring tape!Last, but not least, Jeff was extrememely responsive and respectful. He answered my questions in the most timely fashion and continued to do so even the day after I drove the Subaru home.I had postponed my decision to buy/lease a car longer than I should have as I dreaded the experience of car shopping. I am delighted to say that Mr. Wangerin did not, in any manner, make that old cliche a reality.

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tantsits

Apr 1, 2014

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Steve was an awesome salesman. Took time to go over entire car and was pleasant since first time meeting him. Already recommended my in-laws who are in the market for a new car.

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Lbuldo

Mar 31, 2014

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My experience with Jeff Wangerin was absolutely wonderful. I even told Jeff that this was the absolute BEST car buying/leasing experience I EVER had. It was smooth, no pressure, helpful and every question answered gladly. I told Jeff that it was just wonderful working with him. I would absolutely and WILL recommend friends and family to Jeff Wangerin at Libery Subaru in Emerson, NJ. Thank you for allowing me to do this review. I never met Jeff and have not known him before this car leasing experience. Just WONDERFUL!~ Lisa Buldo, New Jersey

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MinnaH

Mar 28, 2014

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I just leased my 7th Subaru- the 5th one from Liberty. As always it was a great experience, especially from Jeff Miletta who even helped me install my car seat! I have worked with Jeff for most of my leases. I am always impressed with how much attention and service he provides, and always with warmth and a smile.Liberty Subaru is very fortunate to have a saleman of Jeff's caliber!

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pbaresh

Mar 28, 2014

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This was my second automobile I bought from this dealership, both Subarus. This dealer is great to work with. There are no hassles. Straight forward, honest, and treats customers with integrity. I knew what I wanted. Came in, got a good price and all done. All people I dealt with were great. I live an hour away but this is the reason I bought my first cat there and came back to get my second Subaru.

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Penny4pets

Mar 27, 2014

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I trust my dealership. 4 of many family members own subarus and only dealer we trust to service them. Next car will also be a Subaru and will be purchased at Liberty.

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Harmony2286

Mar 27, 2014

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My husband and I came in to look at purchasing a new and safe vehicle to keep our 2 month old baby girl safe. Ed was very warm and helpful. We were very pleased with our experience at this location and we love our new XV Crosstrek!

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Cg85

Mar 26, 2014

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Always receive amazing service from Liberty Subaru. Nikki, Stephen and Bob are a great asset to the service department and the dealership. I constantly return to the dealership for their high quality of service.

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282ogal

Mar 25, 2014

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Having dealt with 4 other Subaru dealerships and sales consultants in my area, Damon Mohrle from Liberty Subaru was by far the most professional, friendly and honest sales consultant I have met and talked to. He will treat you with respect and make sure that you get the best deal possible for the car you are looking for. I ended up getting a brand new 2014 Subaru Outback Premium with moon roof package, and I absolutely love it. I could not have gotten a better deal and if you are looking to purchase a Subaru, I strongly recommend getting in contact with Damon Mohrle from Liberty Subaru.

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arealt

Mar 25, 2014

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The dealership had a very friendly atmosphere. When I walked in, the salesman, Jeff Wangerin, was extremely friendly and immediately asked if he could help me with any information. He then spent a good 20 minutes explaining the forester and the outback which were the 2 vehicles I was interested in. I told him I wanted the outback, 6 cylinder, and he immediately knew what was available and directed me towards one which was at a port but would be in the dealership within days, but 2 weeks at most I believed him and asked he give me a good price on the vehicle, which he did. I told him I would let him know my decision within hours and left the dealership. Approximately 1 hour later I called and asked him to give a me an additional few hundred dollars off the price quoted to me and I would purchase the vehicle. He advised he needed to speak with the manager, but would call me back right away, which he did, I then went back to the dealership and signed all the paper for the purchase. Within 2 weeks he called me to advise the vehicle was in and made an appointment for me to go and take delivery of the vehicle. After everything was signed he brought me to the vehicle and spent a lot of time introducing us to the various workings and operation of all the features. Jeff Wangerin, the salesman I dealt with is in my opinion a very sincere, and honest salesman who doesn't seem overbearing as many salesman are. My son who has a Subaru, and gets his service at liberty Subaru was very satisfied with the service dept and I as a purchaser am very satisfied with the sales dept.

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foster20

Mar 12, 2014

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I have visited over 12 dealerships in the last 4 months, all types of cars and this dealership is above and beyond the best. The timely and friendly response I got once I made my inquiry was made even better by the "no" pressure sales pitch I got. Damon Mohrle was comfortable to speak with and knowledgable and I would buy another Subaru from this dealership and this sales person. In comparison with Ramsey Subaru which was a complete and utter fiasco, rude and unwelcoming, this was a great buying experience.

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Subie2k14

Mar 11, 2014

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Rob bontemps and the whole team over at liberty subaru made purchasing my new car easy. I would highly recommend liberty Subaru and Rob Bontemps. I will be sending my friends and family to him to look at the new forester.

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stevea36

Mar 10, 2014

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We went to Liberty after a not-so-good experience looking at and pricing cars at another dealership in the area. I called before we stopped by and was connected to Tom Quinn whom I told what we were looking for. He said that he did not have any vehicles on the lot or coming in shortly that met our criteria but we decided to stop by to take a good look at the options on the Forester. Well. lo and behold, by the time we arrived (about an hour later) Tom had found that he, indeed, had one coming in the next day. After looking at the options on one that was in stock we decided to go for the one that was coming in (the color was exactly what we wanted too!). We got a Great price on the vehicle and a good price on our trade.After meeting Tom in person we found that we had met both him and Henry at their previous life, a Toyota dealer !! Kevin did a great job explaining all the financial stuff and Dan fielded the needed questions regarding documentation from our Insurance carrier. Also, Tom Portee made the closing process painless (or as painless as possible).We would DEFINITELY go to Liberty again (and, recommend them to our friends!)

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hockeyman9474

Mar 10, 2014

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Nikki was excellent to work with. She got me in and out quickly so that I can get to work on time, and set me up with a loaner,. The facility was easily accessible, and the staff was courteous and friendly. I would absolutely return to Livery Subaru.

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Ddteach6

Mar 6, 2014

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The atmosphere at liberty subaru is friendly and helpful. I never felt any pressure to purchase. I have purchased two subaru's from Jeff W. and he is always professional and does not try to pressure you in any way. I have sent others to liberty subaru after going to other subaru dealerships in the area. They ultimately purchased at liberty!

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Eveguz

Mar 1, 2014

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Sales personnel were very patient and understanding- and no pressure tactics - we weren't sure which vehicle we were going to eventually buy - and Ed took his time explaining all differences-and taking us on several test drives - when we decided, he kept us updated as to order stautus and arrival- on the day of pick-up all paperwork was completed correctly and we were in and out without delay. We noticed that all employees worked together well and they functioned like one unit. Recommend this dealership highly.

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homewrecka

Feb 25, 2014

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I had a very positive experience when dealing with your service department. Both the guy and girl who helped me out were nice. They were cool; they both had a sense of humor.

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bartek32

Feb 22, 2014

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I have known this dealership, it's employees including Alex for over 10 years and never had a bad experience. Weather was a simple oil change, buy accessories or to purchase a new car. I recommended this Dealer to my relatives and today Feb 21 they became a proud new Subaru Forester owner. Keep the good work. Alex thank you very much again.

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6stars

Feb 21, 2014

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Before visiting Liberty Subaru I had already been to about 4 dealers south of where I live and spoke to about 3 in Pennsylvania. I was looking for an 2010 or 2011 Outback with under 45,000 miles in the price range of 18,000.00 to about 22,000.00 based on what I was getting for my money. Only one had several cars that met my description. I had a very bad experience there from being lied to when I got there after telling me on the phone they had something to being told, "Oh that went to auction yesterday". They then tried to convince me to buy a new one, so I walked out. I was very clear that I was there to buy and did not want to dance or play any sales games. So when the manager followed up with a call he was surprised that I told him I was not interested in an additional 1,000.00 off any car I wanted. I picked Liberty Subaru because when I called and spoke with Jeff on the phone I felt he was sincere about helping me and there was NO pressure to come in before it was too late! Liberty was an hour and fifteen minute drive but I felt good about passing about a half dozen other Subaru dealers on my way. When I walked in Jeff just happened to be the person to ask me if I needed help. I thought he asked "are you being helped" and I replied "not yet". It was funny when he said "well let me know when your ready". Jeff was all about educating me on the Subaru brand (I already knew everything about them) so I let him know my decision was made to buy an Outback so he took me right outside to the available cars without asking me for my life history first. I was able to pick one out quickly and we had a test drive set up in a few minutes. Within about 10 minutes after the test drive we spoke with Tom in Financing and I left a deposit. I picked the car up a few days later and I have to tell you, I love my Outback! I am 56 years old and I have had many cars from new to used from a 76 Toyota Celica to a 1993 Fleetwood Brougham, so I am not a new driver without knowledge. I have always considered "Car Salesman" worse than Lawyers and Bookies until I met the team at Liberty Subaru. I can tell you some Car Salesman stories that would shock you, but when I told Jeff "I am not doing the client / salesman DANCE he replied, "I don't dance". He showed me the asking price, I made a reasonable offer and he returned with a hand extended to shake on it! So if you are looking for an honest great experience in buying a car and not dancing you must see Jeff! From the minute I spoke to him on the phone to the minute I picked up my Outback, it was a great experience. I never felt pushed or any pressure at all. I am looking forward to visiting Liberty Subaru when my Daughters are buying cars and when I need my next car!Andy AstaritaEast Windsor, NJ

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Hendu0520

Feb 12, 2014

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I took my Legacy in for service on the battery. Nicole was very friendly, knowledgeable and kept me updated every step of the way. Their waiting area was comfortable and the service was quick. Many other places take forever to make sure it is a battery problem or don't check thoroughly. 20 minutes later they had checked and replaced the battery. Also because I hadn't had the car long they didn't even charge me. Car has been perfect since. I definately recommend their service station. Best I've been to!

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howchee

Feb 7, 2014

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This dealership came highly recommended, and I am glad I wound up there. They seemed fair and honest, and had a nice calm environment. I have already told people to go there.

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dunkya

Feb 5, 2014

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I cannot recommend Liberty Subaru highly enough. Have visited other local dealers who don't come close. Great people to deal with and just bought car since 2002.

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sherbie

Feb 1, 2014

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I had been looking for a new vehicle for a long time. Liking the look of the 2014 Forester, I thought I would stop by to test drive one. The floor manager was really welcoming and helpful. Shortly thereafter, I began working with Ed Vogel. He was professional, knowledgable and patient. After my test drive, I still can't believe I ordered a car, sight unseen:-). But, I now have it for one day and so far I love it! Also, Kevin the financing person was most helpful and efficient. Thank you, Ed, floor manager and Kevin! I am giving a great rating, because they deserve one.

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Elizabeth1302014

Jan 31, 2014

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I can not say enough about Liberty Subaru in Emerson, NJ. From the moment my foot entered the dealership door until even after I was home the kindness, friendliness, helpfulness of the people was outstanding. Communication from both Rob and Dan via email, phone calls etc. couldn't have been anymore prompt.I appreciate immensely both Rob and Dan's time in getting my paperwork processed and the car to me ASAP. I appreciate Rob coming in on his day off to deliver the car to me.I hope that when this lease matures that Subaru will have another car that catches my eye so that I can have the ease and friendliness of using Liberty Subaru again. I would highly recommend this dealership and Rob for sales!Thank YOU to all for making this such a wonderful and easy process.

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rmrboy

Jan 30, 2014

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Liberty Subaru with their friendly & courteous staff gave us a smooth buying experience from trading in our old car to our brand new 2014 Subaru Forester. Steve, our online sales representative, was quick to respond to our initial quote and subsequent follow up until we test drove the Forester. He gave a complete overview of the features of the car and went over the financing options. Paper works were done in plenty light and privacy. Tom went over the financing aspect in a clear yet simple fashion, making this confusing part easy to understand the first time. We felt confident to move forward with Liberty Subaru. The dealership kept in contact with us every step of the way and met our expectations. We highly recommend this dealership for any one who wants to buy a Subaru... Roshan RoyceNew Milford, NJ

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Libertyforester2014

Jan 29, 2014

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I went to Liberty Subaru in Emmerson NJ on a recommendation looking for a new 2014 Forester. When I arrived, I met with sales manager Dan Cohen who was very professional and friendly. Dan sent me to salesman Jeff Miletta to help me find the car I wanted and to explain how leasing worked since I have never leased before. Well, 2 1/2 hours and dozens of questions later, Jeff was still as patient and professional as he was when I had met him earlier. I never felt rushed or as if I was "bothering" him at any time. Jeff was truly interested in getting me the best deal possible and was very personable in the process. After the easy decision to purchase the car, I was sent to Tom Portee to work out the finance numbers. Tom, as with Dan and Jeff, was very helpful and professional. I really want to thank the Liberty Subaru crew for making my car purchase run flawlessly. Thanks guys.

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Hulkster

Jan 26, 2014

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Damon went out of his way to make my deal happen.He was professional in everything he did, the price I paid was by far the best around!

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dbatc65

Jan 26, 2014

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Our overall experience in buying our Subaru Outback was very good. Steve Klein was very friendly, knowledgeable, and answered all our questions and concerns. When it came time to pick up our car, Steve Klein took all the time we needed to explain all the features of the car and made sure that we were comfortable with the car before we left the dealership.

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eclendenny

Jan 25, 2014

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My rating here is not for just one single experience (i.e., my recent new car) with Liberty Subaru, but rather for over 10 years' worth of business with their fine organization. I started leasing my first Subaru, a 2004 Outback wagon, when I first moved out of my parents' house and got my first teaching job and a new apartment. This was back when Liberty Subaru had their dealership down the road in my new town of Oradell, NJ. I could not have been more excited about my new wheels! And Jeff Wangerin was an awesome sales rep. He really took the time to get to know me, and was really helpful and supportive to me as a first-time car-leaser and a young woman starting out on her own. Every time I stopped by for service appointments, he would ask how the car was (obviously!), how my new teaching job was going, and how my family was. (He had met my dad, too, when my dad came along as part of the initial leasing process.) It did not take me long to decide that when that lease was up, I would certainly get another Subaru. That time came in 2007, when I started leasing another new Outback wagon. It was during my lease of this car that I had a particularly memorable awesome-customer-service experience with Liberty. It was a snowy and blustery New Year's Eve day when I realized I had a problem with one of my wiper blades. Of course I was panicking a little; I knew this needed to get fixed ASAP. However, it was early afternoon, and I figured the technicians at Liberty were either packing it up early for the holiday and/or going to lunch. I took my chances and drove carefully to the dealership. I could see they were ready to close shop, and probably would not have service hours the next day (New Year's Day). I explained my predicament, and they had absolutely no problem taking me right in and fixing up that wiper blade. I was so relieved, and I totally appreciated them going out of their way to help me out. I was able to drive around safely, with peace of mind, that New Year's Eve and New Year's Day! By the time my 2007 lease expired, Liberty had moved to its current, super-huge, super-awesome new facility down the road in Emerson. We had just had a huge snowstorm when I was ready to select my new 2011 Outback wagon. Ed Vogel and I braved the elements and trudged through snow up to our knees (no joke!) out to a lot of new cars so he could show me up-close-and-personal what my new car would look like. (It was not enough to just show me in a brochure; Ed had no problem going out of his way to show me first-hand!) Three fast years flew by, and now I am one month into driving my newest and fourth Subaru, this time an Impreza wagon. I loved my first three Outback wagons; I just decided it was time for a change. The Impreza is certainly different, but great and awesome in its own unique ways. For this lease, I was back with Jeff Wangerin. Even though there had been some time since our last interactions, Jeff still remembered me very well. He still asked how my teaching was going, how my dad was, how things were going in general. (It is always that nice, personal touch--when doing business--that makes a noticeable difference!) Before I picked up the new car, and while I was still deciding on what I wanted, Jeff was very helpful by emailing me all kinds of special brochures with the latest info on Subaru's line-up. It is also worth noting that Liberty Subaru when out of its way to manage some special on-the-side dealings with my dad and my former Subarus. For example, my Dad had bought out my 2004 Outback for my family when I was done with it. When I was done with my 2007 Outback, my dad was interested in buying that out, and selling back the 2004 to Liberty. Liberty took care of everything. Again, when I was done with my 2011 Outback, my dad was interested in buying that out, and selling back the 2007 Outback. Again, Liberty took care of everything. Maybe some dealerships would not want the extra hassle of all these arrangements, but Liberty took the time, care, and effort to make it work. So now they do not only have a loyal fan in me, but also loyal fans in my father, mother, and sister. All in all, I cannot say enough good things about Liberty Subaru. If it were not a great place, I would not currently have my fourth car from them, and I would not have been a customer of theirs for over ten years now. I am at the point now where when I step into the check-in area for service, they already have my info up on the computer screen before I can even tell them my name, my car, or my license plate number. And on that big day when you get to drive home your new car, they have it parked in the front, ready to go. It is all clean and shiny (even the tires gleam!), and in the perfect position for you to get in and drive it right there out of the exit. It is like having some kind of V.I.P. status. Thanks to all the good folks at Liberty Subaru. I hope other customers feel as happy as I do. :) (Sorry for writing a novel, but I had a lot to say!)

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Steve S.

Jan 13, 2014

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Let me start by saying that this was my first time buying a car from a dealer, and everything about my purchase from Liberty Subaru couldn't have gone more smoothly. Ed and Jeff were great to work with - there was never any pressure to buy, and they were happy to answer all of my questions about the car and the buying process. Kevin worked tirelessly on a Friday night to secure the financing for my vehicle and to get my financing down to a range where I could afford the monthly payments. All told, I couldn't be happier with my experiences at Liberty Subaru so far.

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mynewsubaru

Jan 8, 2014

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I was offered a nice price for my new car. Jeff W. was patient, knowledgeable, and extremely accommodating through the process. I would highly recommend this dealership.

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ashmil1

Jan 8, 2014

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I found Damon Mohrle fair and honest. In fact he told me that he had a car I wanted on hand and then called me 15 minutes that it has features I did not want. He did not want me to make the trip. I missed his call and the dealer made the trip worth it. Overall I was very pleased and would use Damon and liberty Subaru again.

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katsmommy

Jan 6, 2014

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After nightmare experiences at other dealers my husband and I were very discouraged. Despite Liberty being over an hour away, their quote could not be beat so we skeptically took the ride thinking that this would be another bad experience. Dan at Liberty proved us wrong! He was completely up front about the pricing and availability of the car. Dan took the time to go over everything from the initial paperwork to giving us the keys and everything went seamlessly. He did not pressure us and was very patient and pleasant. Best of all, there were no surprises-Dan followed through with everything we asked for. We are so glad we made the trip! Thanks, Dan!

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TJErmita

Jan 5, 2014

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From the minute I walked onto the lot till I drive off w/ my new car, everyone did a great job. Very professional & honest. Definitely would recommend to friends ' family.

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limerics

Jan 2, 2014

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After a short introductory phone conversation with Tom Quinn about the vehicle I wanted to purchase, I decided I would take a chance, and a car service (about 15 miles), to buy the new car I was told was in stock. Indeed, as promised, a few hours later I was on my way in my new Forester. Tom was absolutely fantastic to do business with. With his no-nonsense attitude, politeness, patience and knowledge of the vehicles,he provided me with good advice without trying to upsell anything. As for the price, I think I would have been hard pressed to find a better one. As for the financing process, it was handled quickly and efficiently by Tom Portee. Again, great terms, no up-selling, and pleasure to deal with. Tom also made me feel at home thanks to his great personality. I highly recommend the dealership and the two gentlemen I had the pleasure to deal with in particular.

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grammyyoung

Jan 1, 2014

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I am very happy with my experiences at Liberty Subaru. Jeff was very helpful, but not pushy. I did some pre-buying work on-line so I was prepared when I came in. I had a good test drive and was able to see all the cars they had in stock. Jeff also told me about the incoming cars that would be available the next week. When I picked up my new Forrester he showed me how everything worked, and I felt comfortable right away. Normally I do not like to go to car dealers, but this time it was pleasant. The financing department was also pleasant to deal with. Kevin was very professional, and had everything ready when we came back to pick up the car. I am very happy with the car and all the people I came into contact with at Liberty Subaru. I highly recommend this dealership.

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brzbuyer842

Dec 26, 2013

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Liberty Subarus internet sales manager Dan Meola made my 2014 BRZ purchase as easy as possible. After researching dealerships in the NYC area, I found that all of them had overwhelmingly bad customer reviews and reputations. So I looked for dealerships further out and found Liberty Subaru who had much happier customers. Liberty also had the most selection of BRZs in their inventory. Using Libertys inventory website I submitted an inquiry for an internet quote on a WR Blue BRZ. Dan responded, quickly, offering me a great discount off of MSRP that other area dealers would not beat. So the next day, I pulled the trigger to purchase the car. from Liberty Dan answered all my email and phone questions over the next few days. The only fees they charge are a $295 doc fee and a required NJ state tire fee $7.50. Thats it! I had already found my own financing and had no trade-in, so a week later, I was picking up my new car at Libertys lot. Dan gave me time to inspect it and to answer all my questions and concerns. The car was flawless, even after being in the showroom, where scratches and dents can occur. He said they had detailed it for delivery - Nice! I definitely recommend Liberty Subaru and Dan for all your Subaru purchases.

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1inspector

Dec 15, 2013

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This is my third Subaru purchase. The previous dealer that I worked with was not consumer friendly. This place ( Liberty Subaru in Emerson, NJ) and sales person I dealt with (Steve Klein) really made the experience a worthwhile one for me. I would recommend them to anyone looking for a SubaruThere was no pressure. trade-in price was not what I had expected but it was okay. The care was delivered as promised. Even though this is my third Subaru the salesman made sure I was aware of the new technology and how to use it.

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EmersonRes

Dec 9, 2013

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Both Alex and Tom were great to work with. No sales pressure at all. Very informative and professional. Felt good leaving with the car (Subaru Forester) not like I had just been through the ringer. Overall great experience.

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narinr

Dec 4, 2013

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I had a great experience with Daniel "DJ" Meola and the rest of the staff over at Liberty. I first contacted the dealership via email, to inquire whether they could beat another offer I had for a '13 BRZ. DJ responded to me with a very competitive price, and within a few days, I visited the dealership and signed all my papers. The transaction could not be smoother. Although he informed me about additional services such as the warranty and wheel insurance, at no point did I feel like he was trying to hard sell me on these add-ons. I also got a good deal on my trade-in. Additionally, even though the estimated wait for my BRZ was initially 2 months, my car was actually ready in about 4 weeks. I would highly recommend Liberty to anyone in the NJ area looking to purchase a Subaru. In fact, after I brought my BRZ home, my roommate purchased a WRX from Liberty that same week.

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Spedels

Dec 2, 2013

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The service was excellent, salesperson was knowledgable and friendly..have used him twice this year. would definitely revisit this dealership and use this salesperson again for future purchases.

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Trinap68

Dec 1, 2013

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Just bought 2014 Impreza Sport Limited. Ray Fischkelta is EXCELLENT sales consultant to buy a car from. Excellent customer Service from Ray and everyone from Liberty Subaru. Complete Satisfaction!!!!

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dwayne12345

Nov 29, 2013

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I just got a great deal on an outback, thanks Rob for your help! he is a real asset to the team at liberty subaru. I would highly recommend Rob Bontemps and Liberty Subaru to anyone who is in the market for a new Subaru.

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markpolisar

Nov 25, 2013

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Dan was honest and straightforward from start to finish. There were no surprises, and we left with a car and a deal that we were very happy with.

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mycopy

Nov 20, 2013

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I dealt with Steve through e-mail only, after I initiated an internet price request from their dealer inventory. The price quoted was hundreds below invoice for a leftover 2013 model year, but thats where my good experience ended. Upon inquiry, as well as quotes from nearby dealers, the price Steve had given me was non-negotiable. Not a big deal, considering it was a fair quote to begin with. As a result, I decided I wanted to take a further look at the vehicle in person, but decided I would do most of the negotiation via e-mail since I was hours away from the dealership. When inquiring about my trade-in, I was quoted a price thousands below popular sites such as KBB, Edmunds, and NADA. Upon further conversation, I was told they base their prices off of a black book pricing site called Galves. For $5 I was able to look up the price of my car (something I highly recommend you consider), the same price Steve had presumably looked at himself. What I discovered was Steve had quoted me $6,000 below the fair market value for my car! No wonder they were able to provide me with a price quote of hundreds below invoice, as they were prepared to make up the difference 10 fold on my trade-in. When I brought this to Steves attention he chose to ignore me; truly a professional move. Looking at their pre-owned inventory online, filled with vehicles presumably acquired on a trade-in, I discovered prices on average of $5,000 above the Galves price book value for vehicles similar to my own. Now, dont get me wrong, I do not have a problem with this mark-up, as they are in the business of dealing cars, however, to quote me $6,000 below the Galves value is an insult. That puts their profit margin at over 100% if they were to successfully sell my trade-in for list. To each their own, but I would avoid this dealer at all costs, especially if you have a trade-in. Steve is an amateur con artist, and I cannot imagine he is in the minority at Liberty Subaru.

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loraineadesso

Nov 19, 2013

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I just purchased a 2014 Subaru Legacy from Jeff Miletta.I have owned a 1986, 1997, 1999, 2006 and now this new 2014 Subaru!!(Not to mention that my husband owned a 2006 Tribecca)Jeff has always sold us our cars throughout the years.Bob Osterloff has always been in charge of servicing our cars.Everyone at this dealership is truly a professional...we always recommend them to others!Getting a new car from Liberty Subaru is always a wonderful experience....and after that, just driving this terrific reliable and safe car makes it even better!!Feel free to contact me at any time!Sincerely,Loraine Adesso

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khess1234567

Nov 18, 2013

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My purchasing experience at Liberty Subaru was very pleasant. The sales consultant, Rob Bontemps, that helped me select my vehicle was personable and knowledgeable. I would recommend this dealership.

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DavidAshmoz

Nov 9, 2013

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i was going back n forth between Subaru and scion dealerships, my last stop was of course LIBERTY SUBARU! they beat the lowest deal I've got from all of them. great staff specially ROB BONTEMPS, expert who helped me a lot with my new BRZ!!! if Subaru is your next car.. then definitely LIBERTY SUBARU is your dealership!!!

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Bogues

Nov 6, 2013

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Normally, I dread having to walk into a car dealership based on past experiences where the rigged gamesmanship is screaming obvious, convoluted and overwhelming! However, my sales consultant Rob Bontemps and sales manager Henry Dobson have been instrumental with changing the predictable course of such dreadful encounters by delivering simple, equitable & comprehensive solutions with regards to navigating the car buying process. All that, with added pleasantries in the form of no pressure and a full tank of gas! Thank you Rob & Henry for such a wonderful experience. And yes, I highly recommend Liberty Subaru of Emerson, NJ.~Steven C.

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Clare Norins

Sep 23, 2013

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At a little over 100,000 miles, I took my 2004 Subaru Forester to this dealership to get the timing belt replaced. Told them I also wanted all the other parts normally replaced at the same time done (water pump, etc.) since the major labor expense of accessing the engine was already being incurred. They only did the timing belt and did not discuss with me any other parts that were showing wear and tear. A mere 3,000 miles later I had to have the timing belt re-done due to an oil leak (query whether Liberty Subaru negligently failed to identify this leak). But more to the point, it turned out the whole timing belt tension system (the rollers the belt turns on) needed replacing due to old age, as well as the water pump and several other inexpensive parts (again, it's the labor to get to these parts that is costly). When I complained to the dealership about why all these parts had not been replaced as I asked, they first told me it was because it would have made my service bill too high. When I said that should have been discussed with me so that I could decide whether to pay a larger one-time bill rather than paying for subsequent part replacements, they then claimed that everything looked fine when they replaced the timing belt and that they were not responsible for future work that was needed. This second explanation was total BS according to the mechanics who did the second timing belt and who are former subaru dealership mechanics themselves. Wear and tear that was obvious 3,000 miles later would have also been apparent 3,000 before. So my complaint is two-fold: poor quality of service work plus refusal to take responsibility for it. Do not take your car to be serviced by Liberty.

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Jvonny

Sep 16, 2013

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I would highly recommend Liberty Subaru and most especially Dan Meola. I purchased my 2014 Subaru Forester from Dan and the transaction was as smooth as silk. I listed the options and he immediately responded with a quote, which was the best I had received. My transaction was completed over the phone and the custom ordered vehicle arrived one week later. Dan followed up the week after I had picked up the car to see how everything was. This was just a perfect experience. I have already recommended Liberty Subaru and Dan Meola to several friends.

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jvonny

Sep 16, 2013

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Dan Meola was absolutely awesome. My entire transaction was as smooth as silk. He responded to my email quote request and I was able to complete the order with him over the phone. My custom ordered 2014 Subaru Forester arrived in one week. I would highly recommend Liberty Subaru and most especially, Dan Meola.

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GregoryEA

Sep 11, 2013

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Our sails rep Rob B. was really helpful and we closed our deal very easily. He made the process very smooth and we were very happy with Liberty Subaru. I would definitely recommend them when purchasing a Subaru

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James

Aug 28, 2013

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Stopped in to make a car deal. They took my $500 check as deposit. The next day they called me to say they could not work out a desirable financing package. I told Kevin, the finance manager, to tear up my check. He said "OK". Three days later my check hit my account!! I called Kevin to complain and said he was sorry. Ed, the salesman, said that Kevin was new and that he should have known the process. Evidently Kevin did NOTHING to even check on the deposit check as Ed would have told him it was already sent to the bank. All Kevin had to do was inform me of this and I would have made sure the check was good when it hit the bank (as I assumed it wasn't being deposited - I used the funds in my account). He didn't do anything about my request to tear up the check....absolutely inexcusable and careless for a finance manager working with a customer. I am now overdrawn (as I used the funds I thought were available) and was hit with overdraft fees and negative account fees until next pay day. All I get is "I'm sorry" and we will send you a check in 7 to 10 days. Unbelievable. They should have offered me to come to the dealership to get the money right now...but they showed their true colors. Avoid this place at all costs!!!!

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Thankful in CA

Jul 7, 2013

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I contacted Ed about a used car advertised on the cars.com website and even though we weren't able to meet, I very much appreciate his follow through and when I am next looking for a car, he will be my first call.

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NJshopper

Apr 13, 2013

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I was dreading car shopping and having to deal with pushy salesmen. I was SO lucky to meet Jeff Miletta, at Liberty Subaru on in Emerson, NJ. He is as nice, honest, knowledgeable and helpful as can be. He knows the models and options inside out and clearly let me know how I could get what I wanted, but not what I didnt need, to save money. He set up test drives, of both new and used, very quickly to make shopping efficient. Price negotiations were transparent, fair, and the best deal in the tri-state area. His follow-up was complete and when promised. I went to several dealers and Jeff at Liberty was the best of the bunch.

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paquas

Apr 5, 2013

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For a dealer service center their pricing is good and their attentiveness to detail high. The staff is friendly and accommodations are good. Loaners are available with advance reservations. I would recommend this dealer.

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jnar43

Feb 20, 2013

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Mr Quinn assisted my 76 year old mother in choosing her new Subaru.She hadn't purchased a car in about 14 years. He was patient and informative.During our price discovery Tom was knowledgeable and willing to work with us. Hard sell tactics did not exist. When we found comfortable price, the purchase went smoothly.The finance manager Tom Porter was also very pleasant to deal with, again with no pressure for added items.Upon delivery Tom spent time with Mom to be sure she was comfortable and confident in her new Subaru.Liberty Subaru is the place to go for great sales people and management.Mom and I would highly recommend Tom Quinn and Liberty Subaru for a very satisfying car purchasing experience.

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georgek

Nov 8, 2012

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We bought a Subaru Legacy from this dealership for my friend. Ray was the best salesman that gave us one haggle free price- I tried in 4-5 other dealers, no body could match it. They said there would be hidden fees. But we took delivery for the price he first quote. I am not sure some other people had negative experience from this dealer. Mine was excellent. I am going to take my own XV Crosstreck from this dealer soon Thank you for your excellent service and support.

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murmom4

Aug 22, 2012

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I am from out of state spoke over the phone with Ed about a van (which I did purchase) that I needed for my son due to upcoming heart surgery which I stated. They gave me a price over the phone then when I decided to purchase it the price went up $300 as per owner. We were at their mercy so to speak due to time and this being a specialty vehicle. We drove the 2 1/2 hrs to purchase the vehicle. We had certified funds for 75% of the price and credit card or personal check for the rest (not knowing total price). Owner refused to take additional payment form after over an hour, tears, showing them our son's website for his fundraiser they finally took it. The car had a crack in the windshield that was not disclosed and they would not compensate to fix it. Then we were charged an additional $200 for document fees which I asked is that for our registration and license plates, he stated yes. Also stated when plates come in we will contact you and you will only have to pay $15 Fed Ex fee. This was not the case. I had to contact them after driving with expired plates and then was charged $190. They claim the original $200 was for filing only the paperwork. I was clear when I asked and he was clear when he answered. They are scammers as far as I am concerned. Very greedy and poor customer service.

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Emm35

Jun 15, 2012

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This dealership was the best dealership I visited in the area. I bought a car from Bill Kolb Jr in the past. They ripped me off. I did not experience any of the head aches of the car buying process at Liberty. There was no haggling on the price of my new Forester. I dealt with DJ and was very happy with the service I received from him and everyone else. Thanks guys!

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brendaleeriv

Jun 13, 2012

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The sales man was not friendly. He immediatley judged me and my boyfriend since we looked young. He automatically felt that we wouldn't qualify for a Suburu. He made alot of assumptions based on how young we looked. He was very personal with his questions on our age or what we did for a living. We left never went back and purchased the car at Ramsey Suburu. I wouldn't recommend this place to anyone.

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Brian

Apr 26, 2012

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Was so impressed with Liberty Subaru. Process from start to finish was very easy and professional. Forget Bill Kolb, travel the extra mile to Libery.

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Suby-love

Mar 21, 2012

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Let me tell you, these guys are just straight crooks.... Don't even waste your time here because the sales manager and sales reps just want your money. They don't care if u pickup a car with a flat tire... Very disrespectful people here. We walked out after test driving 1 car and if I could tell you what the salesman told us about the dealership in the test drive you would never set foot in this place.... I found another dealer that took care of everything for me, don't even waste your time with these guys... I warned you!

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JHCSHL

Jan 17, 2012

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I received a great deal on a 2012 Subaru Forester. I worked with Clayton Earle in internet sales. I received a quoted out-the-door price (which I found hard to obtain at other dealerships) that included the documentation fee, taxes, etc. No hidden fees, no strings attached, and no haggling. The price quoted was the price we paid. Isn't that how buying a car should be? Their documentation fee is reasonable compared with other dealers in NJ who levy doc fees that seem as if an army of lawyers scrutinize their paperwork and a team of NASA scientists inspect the vehicle. Good on Liberty for not overcharging on what is essentially an administrative fee. My wife and I were Honda owners, but are now happy owners of our first Subaru!

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DepositNJ

Dec 24, 2011

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Same experience as the other post regarding NON-REFUNDABLE deposits. I gave them my credit card info by phone and had a verbal agreement that it is refundable (Majority of NJ dealers have no issues with refunding deposits) then i get a sales order via email with the terms on the back missing. Emailed about the availability of the car and they did not meet the time frame therefor i purchased elsewhere. This is a vehicle that was already in-route to the dealer and not a special/customized ordered car. Dealer did not even have a model of the ordered car for a test drive or even to look at.Poor customer relations, attitude is that they have your $500 deposit and will not try to work something out, other than to say buy a car from us.

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Lindz427

Nov 4, 2011

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The price was great! Too bad that once they got our money the service was a joke. When we went to pick up the car we had to wait 45 minutes for our sales guy to even show up. Than the car wasn't even ready. We were told that it would be about 2 weeks before we had our plates. After 2 weeks we were told that they finally came in and that we should see them in a few days. Well another 2 weeks later and with an expired temp tag we still didn't have the plates. Also we are still waiting on that touch up paint. Then today in the mail we got a notice that those lazy butts never sent in out insurance information to our insurance company. So yeah this place was great on price but, be careful that once they have your money its all down hill.

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Dputeska

Oct 9, 2011

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Liberty in general and Clayton in particular were very professional. No hard sales pitch or games. I bought a beautiful 2012 outback for a fair price. My trade was also evaluated fairly. No last minute surprises. The agreed price and deal was exactly what I walked out with. Do not hesitate to make a trip to this fine dealership.

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Bacciagaloupe

Sep 22, 2011

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Although I have purchased (and sold) many cars in years gone by (in this country and abroad), I haven't purchased or sold a car in over 17 years, so this car-buying scene has been a nightmare until I dealt with Clayton Earle, Internet Sales, at Liberty Subaru. He was friendly, polite, helpful, knowledgeable and overall a good sales person. My experiences with other dealers has been disappointing to say the least. So many "games" are played with the price that it becomes frustrating. With Clayton as my contact I was able to get a straight description of the "out the door" price components. No other dealers that I contacted seemed to be able to do that. Most just dazzle the potential customers with all sorts of irrelevant dollar amounts and try to conceal the "true cost" to the customer. It makes sense for customers to negotiate and for dealers to recognize that is part of doing business. Some dealers do not and often leave customers no choice but to move on.

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romeo27

Sep 14, 2011

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Extremely satisfied with dealership and most especially with Clayton Earle who was very pleasant to work with ... no gimmicks or hard selling, just the facts and straight to the point.

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slofeet

Jul 9, 2011

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My experience with Liberty was excellent. Liberty offered a very good price on a Forester thru http://TrueCar.com. Given the recent shortage of Japanese cars, I fully expected the dealership to try to avoid making the sale at the TrueCar price. However -- ISSUE NEVER EVEN RAISED!Because of vehicle shortage had to wait for delivery. Dealer was upfront about supply problems was only a bit optimistic in claiming when the car would be available.Did most of the deal over the phone. Liberty made it easy to apply for financing, and was helpful in describing the Subaru warranty plans. Never pushed for silly add-ons to the car.Dealt mostly with Clayton in internet sales. My visit to the dealer to pick up the car was a non-event -- it was ready and waiting. Signed the papers quickly -- again, no attempts at silly up-sell attempts -- and drove away.

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Lennyv123

Jul 5, 2011

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Never give a deposit for a car to this dealer! If you ever change your mind, they will not refund it. The dealership did not want to refund my $500 simply because I went to another dealer. No amount of pleading or civil conversation will work. I gave bigger deposits to Lexus, Jaguar, Audi and Lincoln and never had issues. AVOID THIS DEALER AT ALL COSTS!

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urban

Dec 21, 2010

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I have purchased 2 cars from clayton, Charlie and Dan. This will be my third. What a terrific experience. Helped me through the process, check in to see how we liked the cars. This may no be a big deal for a lot of people, but when it was my wife's birthday, Clayton called to just say Hi, Happy Birthday and see how the cars we doing. If you are looking for a subaru, I would certanily take a hard look at this dealer. When it came to the service people, i am not sure? I have not had any problems with the cars to bring to the service people. Thanks guys for everything

What’s more, Liberty Subaru of Emerson has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Liberty Subaru. Check out the listings today to find the right car for yourself. Liberty Subaru is definitely the best place to buy used cars online.