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Used Cars for Sale at Lindsay Volkswagen of Dulles in Sterling, VA

312 miles away from you!

Lindsay Volkswagen of Dulles of Sterling offers you the opportunity to find used cars by Lindsay Volkswagen of Dulles. Lindsay Volkswagen of Dulles is a trusted dealership serving clients throughout Sterling, in search of certified used cars. Also, Lindsay Volkswagen of Dulles is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Lindsay Volkswagen of Dulles to get the affordable car that is right for you.

Location: 22455 Lindsay Cars Ct, Sterling, VA 20166

Phone: (703) 810-7760

4.7 Google 2252 reviews

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Lindsay Volkswagen of Dulles

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Lindsay Volkswagen of Dulles

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20166, Sterling VA

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Lindsay Volkswagen of Dulles

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Lindsay Volkswagen of Dulles

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Lindsay Volkswagen of Dulles

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Lindsay Volkswagen of Dulles

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Lindsay Volkswagen of Dulles

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20166, Sterling VA

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Lindsay Volkswagen of Dulles

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20166, Sterling VA

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Lindsay Volkswagen of Dulles

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20166, Sterling VA

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Lindsay Volkswagen of Dulles

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Lindsay Volkswagen of Dulles

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Lindsay Volkswagen of Dulles

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20166, Sterling VA

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Lindsay Volkswagen of Dulles

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20166, Sterling VA

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Lindsay Volkswagen of Dulles

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20166, Sterling VA

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Lindsay Volkswagen of Dulles

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Lindsay Volkswagen of Dulles

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20166, Sterling VA

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Lindsay Volkswagen of Dulles

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20166, Sterling VA

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Lindsay Volkswagen of Dulles

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4.7 Google 2252 reviews

20166, Sterling VA

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Lindsay Volkswagen of Dulles

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4.7 Google 2252 reviews

20166, Sterling VA

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Lindsay Volkswagen of Dulles

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4.7 Google 2252 reviews

20166, Sterling VA

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Lindsay Volkswagen of Dulles

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4.7 Google 2252 reviews

20166, Sterling VA

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Lindsay Volkswagen of Dulles

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4.7 Google 2252 reviews

20166, Sterling VA

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Lindsay Volkswagen of Dulles

Authorized EpicVIN dealer

4.7 Google 2252 reviews

20166, Sterling VA

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What’s more, Lindsay Volkswagen of Dulles of Sterling has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Lindsay Volkswagen of Dulles. Check out the listings today to find the right car for yourself. Lindsay Volkswagen of Dulles is definitely the best place to buy used cars online.

4.9
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Based on 1178 Reviews

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EM

Erick Morales Jr

Aug 7, 2021

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Overall easy and smooth car buying process. I worked with Alfonso Monteverde through the car buying process and his diligence is largely the reason why I went through with my purchase. He was very informative and provided constant updates. The original vehicle that I was interested in was a dealer exchange and required a mechanical fix. Alfonso kept me up to date with the status and let me know that there would be a similar vehicle coming in during one of my visits. Fortunately that vehicle was available for purchase and I was able to drive off the lot sooner than expected. It was also really convenient to be able to complete the purchase paperwork prior to the vehicle being ready. I was able to come in the next day for the turnover and even during that Alfonso was incredible informative, attentive, and helpful

MS

Mike Sicoli

Jul 25, 2020

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I have purchased three cars from Lindsay VW over the past few years and the experience has been excellent. Most recently I bought a car during the pandemic and Bob Derby was super helpful. We did everything by email and phone so the car was waiting for us when we arrived and after about ten minutes of paperwork we were on our way. The service department is top notch as well. Very efficient and transparent. I highly recommend this dealership. It is clearly very well run top to bottom.

DM

David Merrifield

Jan 26, 2021

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We had a wonderful experience with Crystal at Lindsay Volkswagen. I initially contacted her via the internet, and she provided me up-front pricing, which I really appreciated. She answered all my questions, helped me find a vehicle that met my specifications, and invited us to visit the dealership when we wanted to. While there, she was friendly, professional, and helpful. She answered all our questions, knew everything there was to know about the car we wanted (we ask a lot of questions), and made our experience great. I'd definitely return to this dealer, and would gladly work with Crystal again.

SR

Sarah Rudy

Aug 6, 2021

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About a month ago, we purchased our first all electric vehicle, the ID4, from Bob Derby at Lindsay. Bob was the BEST sales person we have ever encountered in any major purchase. He was knowledgeable, patient, and truthful. Although my husband and I are big supporters of going green, the transition from a gas powered to an electric car prompted many questions and concerns. Bob either had the answer or knew who to bring in to get us the answers we needed. The whole team at Lindsay went above and beyond in facilitating a smooth transition for us. We love our ID4 and Bob made the entire experience, before, during and after the sale delightful. Thanks Bob!

MH

Matthews H

Jul 23, 2021

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Shop Foreman Troy is by far the best in the game. I have never had a better experience at any shop in my life. Troy took time to personally look at my car and make sure it was good to drive and suggested multiple different ways to fix the issue I have. This man is the Goat and deserves the most.

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lamaestra1375

Dec 1, 2016

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It was easy to buy our first ever VW through this dealer because Raj Mishra was open to negotiating through the phone, text, and email before we ever had to set foot in the dealership offices. As busy people, my husband and I didn't want to spend too much of our free time at a dealership so Raj's openness to texting and emailing was key in helping us feel like he values our time. Once we had settled on a final OTD price, it was nice to go in and finally match a face to the name. Raj kept his word the whole way through and showed us our car that he had reserved with our deposit. The office itself is clean, modern, and comfortable. We got to know Raj and his laissez faire selling style in person, test drive our new car, and play around with the computerized apple car program. After only a few hours, we drove off with our new car smiling. Thank you Raj for you and your team's attentiveness, honesty, and commitment to making our buying experience a memorable one. We will definitely recommend you to our friends and family.Best, Natalia and Markus Lueck

JW

Janice W

Nov 29, 2016

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I started my conversation with Stephanie, who I've worked with before, to discuss options for my leased VW. I worked with two sales consultants, Raj and Markell, who were both helpful and got the car I wanted and I got a great deal. Raj was very helpful and was great with communication, setting up a time to come back when my car arrived at the dealership. Laura was excellent and got me through the paperwork quickly and easily. When I turned in my old car, I left my EZPass in the car, and Raj was very helpful in getting me access to the car to get it back. Lindsay VW is a great dealership and I highly recommend it!

RN

Robert N

Nov 28, 2016

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Everyone at Lindsay VW is wonderful. We came in on a Sunday before closing and they treated us like we mattered. I would like to personally like to thank Raj (salesman) and Marc ( sales manager). You guys care about your job and it shows!

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Aldie1

Nov 28, 2016

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I have been coming to Lindsay VW for over 5 years. Every time I come in I am treated like a VIP. Every person in the dealership is personable, kind, understanding and willing to work with you. Alfonso gives 110% to every client. He answers all of your questions, makes sure you understand all of the features of the car, works tirelessly to get the deal done. Make sure to ask for Alfonso!! I never feel pressured when I am at Lindsay VW. If you are looking for excellent customer service this is the place to purchase or lease a car. I highly recommend this dealership. Jerry the GM is awesome!

LK

Lorena Kevish

Nov 28, 2016

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Two weeks ago I went to this dealer looking for a Tiguan 2017. I loved the service and the warmth with which Alfonso made the purchase a good experience. His honesty in explaining things to me exceeded my expectations. the best dealer in the area and definitely the best sales person.

B

bc31

Nov 22, 2016

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I purchased a Certified Pre-Owned Jetta SE from Simon Chu and everything went as smooth and seamlessly as you could hope for. The entire car-buying experience, from trading in my old vehicle to driving off the lot, was fantastic. Great customer service, nice facilities, and transparency throughout the whole process. Overall I had an incredible experience and would highly recommend Simon and Lindsay to others.

J

JAPC

Nov 21, 2016

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Very professional from initial contact to delivery. Our salesman,Josh Pidek was very accommodating and patience. The whole dealership exudes a very inviting an pleasant atmosphere to conduct business. They kept their work in all aspects of the transaction promised. Paul Boots in service addressed our concerns as well as the Used Car Manager. WE didn't buy the first day but the follow up from Josh was perfect, not to intrusive, no too light. In summary they did everything right. Keep up the good work...THANKS!!!...

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Maggie

Nov 21, 2016

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I've been doing business with Lindsay VW since they opened in Sterling and every experience has been simple, direct and excellent. Sales, finance, management and service - truly professional with customer satisfaction as the top goal. Not to mention the best soda fountain I've ever seen!

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Brandon

Nov 21, 2016

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I purchased a Certified Pre-Owned Jetta SE from Simon Chu and everything went as smooth and seamlessly as you could hope for. The entire car-buying experience, from trading in my old vehicle to driving off the lot, was fantastic. Great customer service, nice facilities, and transparency throughout the whole process. Overall I had an incredible experience and would highly recommend Simon and Lindsay to others.

M

Marty

Nov 18, 2016

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I just acquired a 2017 Jetta SE from Simon Chu at Lindsay VW--my second time working with him in three years when I got my CC. Simon was tremendous at all points of the sale cycle, from the first I called him to figure out conceptually what I wanted in a new car to detailed set up of favorites in the sound system and and phone set up right before I drove off. In fact, it doesn't seem like a sale with Simon, and the rest of the staff at Lindsay, all of them. It feels like--and is--a relationship. I couldn't have been happier with this experience again. Bravo!

C

ChangLiu

Nov 18, 2016

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An exceptionally run dealership! Everyone I worked with was professional and knowledgeable. The information session about the TDI settlement was very informative. I will definitely recommend this dealership to my friends. Thank you, Jerry, Rajesh, and Brian.

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Bunmi

Nov 18, 2016

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Had a great time with Simon Chu in buying my RAV4. Simon is so friendly and his customer service was superb. Thanks and God bless you.

TV

Tony V

Nov 18, 2016

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Working with Clyde Htoon was more than exceptional on the purchase of my new GTI. I do not live in the area of Lindsay VW, but through Cars.com, I found what I was looking for. Upon calling the dealership, the operator put me in touch with Clyde. His professionalism on the phone, willingness to help, and understanding of the distance I needed to travel, convinced me to make the trip. (about 2 hours from my home) He greeted me in the lobby with a smile and a handshake, saying "Thank you for choosing to visit LindsayVW". Immediately showed me the car I was interested in, as it was cleaned up and in the service/delivery lane. We talked for bit then test drove it. Chatted a little more walking through other inventory, then sat down for the deal. He then introduced me to Larry. Who contnued with the professionalism and courteousy. All in all, an absolutely fantastic team to deal with at an exceptional dealership. So much in fact, that i am going to do my best to make the trip back to LindsayVW for services on my 2017 2 door GTI. Thanks LindsayVW, I am beyond impressed with the quality of your staff, as well as the considerations your team members give to your customers. A+ many times over! Thank you

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dallasA

Nov 16, 2016

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I had a wonderful experience buying my Jetta SE from Raj at Lindsay. He was very professional and understanding --and so was everyone else at the dealership. It was a completely hassle-free and no-pressure buying experience. I was offered over KBB for my trade and paid TrueCar pricing for my new Jetta with no haggling necessary! They even let me take the new Jetta to pick up my dry cleaning before the cleaners closed while I was waiting to sign the paperwork. I would absolutely recommend this dealer and Raj to anyone wanting to purchase a new vehicle!

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Gavin

Nov 16, 2016

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I knew the exact car that I wanted and he pulled it no problem, so I made his job pretty easy from that aspect. Where he especially went above and beyond (when he didn't even have to) was broking down everything from price point to vehicle coverage to make sure I understood everything in between. Doing this saved me time in research and phone calls. Mr. Larry Schiro, the finance representative, especially made sure that I understood all of the extra coverage options to make the most intelligent decisions. At the end of the day I got a great deal on a beautiful car with no hassle whatsoever.

D

dallasA

Nov 16, 2016

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I had a wonderful experience buying my Jetta SE from Raj at Lindsay. He was very professional and understanding --and so was everyone else at the dealership. It was a completely hassle-free and no-pressure buying experience. I was offered over KBB for my trade and paid TrueCar pricing for my new Jetta with no haggling necessary! They even let me take the new Jetta to pick up my dry cleaning before the cleaners closed while I was waiting to sign the paperwork. I would absolutely recommend this dealer and Raj to anyone wanting to purchase a new vehicle!

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Jsibio

Nov 14, 2016

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Had a great experience with Simon Chu buying my fist car.

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Ying

Nov 14, 2016

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We connected via cars.com, and Rajesh M was amazing. Respectful of our time and process (we needed a little extra time because of the diesel settlement). We were a few minutes late (drove from PA to VA) and he reached out just to make sure we weren't lost. During the process, he was personable, not pushy, and introduced us to service staff as well as the GM. Everyone was nice, engaging, and didn't treat us like we were wasting their time. We even got to put a pin in our town in PA because nobody else had yet! Ultimately, car was ready, beautifully detailed, and we were happily on our way back to PA. Worth the drive!!!

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grw

Nov 13, 2016

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Raj sought to understood and clarify what I wanted and why. It was a supportive and comfortable environment from talking with Raj, test driving and to Laura in finance. Nice, open, clean dealership!

MG

Martin Goldberg

Nov 13, 2016

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I just acquired a 2017 Jetta SE from Simon Chu at Lindsay VW--my second time working with him in three years when I got my CC. Simon was tremendous at all points of the sale cycle, from the first I called him to figure out conceptually what I wanted in a new car to detailed set up of favorites in the sound system and and phone set up right before I drove off. In fact, it doesn't seem like a sale with Simon, and the rest of the staff at Lindsay, all of them. It feels like--and is--a relationship. I couldn't have been happier with this experience again. Bravo!

DF

David Flodstrom

Nov 12, 2016

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Alfonso helped me find the exact car I was looking for. He made the sales process easy and I look forward to purchasing my VWs from him as long as he's in the business.

M

mattjenkins

Nov 11, 2016

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Charles Nguyen was very resourceful when it came to locating and purchasing a 2017 Golf R. This is the 3rd car I've purchased at Lindsay Volkswagen from Charles. It's been great everytime!! Thanks Charles!!!

AM

Adrian M

Nov 10, 2016

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Simon Chu was extremely helpful and attentive. I got a great new car price and a decent trade in. I would recommend to anyone looking for a new GTI

AM

Adrian M

Nov 10, 2016

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Simon Chu was extremely helpful and attentive. I got a great new car price and a decent trade in. I would recommend to anyone looking for a new GTI

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Nosterling

Nov 8, 2016

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I have bought 3 cars from Alfonso and every single time it has been easy and great! He is the best!!! I will continue working with him every time I need or want a new car!

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hnm

Nov 4, 2016

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This was the first time purchasing a car completely on my own and it was a great experience. I visited four other Volkswagen dealerships in the DC area before contacting Lindsay VW and was connected with Sri Krothapalli. He was able to find the exact Golf model I wanted in the exact color I wanted, and he provided exceptional service throughout the whole experience. Everyone at the dealership was cheerful and courteous when I made my initial visit, but Sri went out of his way to make sure I understood everything about the process and made me feel knowledgeable in my decision. It seems like a great precursor of what kind of attention and interaction I would receive for the lifetime of my car. When I returned to pick up my vehicle, it was cleaned and all ready to go for me, but Sri continued his excellent customer service to make sure everything was in order before I drove it off the lot. Although it was quite a trek coming from Washington DC, I highly recommend future customers take the time to go and visit Lindsay Volkswagen of Dulles. It was definitely worth the time and effort for me because I got the car I wanted and received a very good deal. And ask for Sri, he was fantastic! -hnm

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Maustin

Nov 3, 2016

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We had recently purchased another vehicle similar to the one we purchased from Lindsay VW via the internet as well and we had to return the car due to many, many problems. My bug had been totaled in an accident in Aug. 2016 and I was devastated. When we found a vehicle on line again we were hesitant to pursue the purchase but Markell made the purchase a dream. He really checked the vehicle over for us prior to our arrival. By the way we drove 250 miles to by this vehicle and we would have just been terribly upset to drive all that way and have another disappointment. Our experience when we arrived was fabulous, we felt very assured we were getting a good vehicle in excellent condition. We felt that we could leave the dealership that day and know if anything went wrong the staff at Lindsay were going to back that car up. I would recommend this dealership and its staff to everyone.

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RickMiller

Nov 3, 2016

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Just bought my new Golf R from Josh Pidek at Lindsay VW in Sterling. I've been shopping around a while and Josh has always been helpful and never pushy. He knows more about the cars he sells than any salesperson I've ever dealt with. It's also fun to deal with him because he is a real enthusiast himself. I want to thank Josh, Joe, Laura, and the rest of the very professional staff that made this such a great experience. Oh - and the car is awesome!

MS

Michael Swenor

Nov 3, 2016

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I purchased a 2017 Passat "R" from Roger Abboud and could not be happier. The whole experience was great and it went faster than any new car purchase I have ever done. I would recommend Roger to anyone looking for a New VW. Awesome dealership and great customer service.

R

RYANT

Nov 1, 2016

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I had a great experience working with Joshua Pidek and the rest of his team. The vehicle I ordered took close to 2 months but Joshua gave regular updates and kept me informed to when it arrived. Overall I had a good experience at Lindsay VW.

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mhthompson80

Nov 1, 2016

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I bought my 2016 GTI SE in Tornado Red from Josh last November and even though it has been almost a year he is still so great at getting back to me any time I have a question (and trust me, I have a lot of questions!). I would definitely recommend Josh to anyone in the market for a VW :)

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Savier38

Oct 31, 2016

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Awesome dealership, awesome sales staff. Markell and Lindsay went above and beyond to meet my needs and send me off driving in my new 2016 Volkswagen Jetta. If you're looking for the total car buying experience, make your way over to Lindsay and ask for Markell. You won't be disappointed.

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FGB

Oct 31, 2016

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Josh helped me to acquire my new VW and get out of my xxx Ford. Easiest experience buying a car ever. Deal only with him!Literally the only reason this review is a 4 star review instead of a 5 star review is because Joshua Hannabas is no longer there.

MW

Mason W

Oct 31, 2016

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Was very pleased and impressed with the service I got from Lindsay VW and in particular, Joshua Jay. He was quite knowledgeable about VW and did an excellent job explaining all the features, specs and details of the automobile. Perhaps the best quality is that Josh was not pushy and the entire time we were discussing the VW, it was an educational, informative conversation and never felt like a sales pitch. I would highly recommend Josh.

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Jdwsmw

Oct 31, 2016

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Joshua Pidek was great. Answered all our questions and was very professional and courteous. Took the time to go over all the features of our new car. We will definitely be repeat customers

KW

Kieran W

Oct 31, 2016

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Chose to use Lindsay VW over 4 closer dealerships to buy my GTI because of Josh Pidek's help and customer service. He and everyone else at the dealership were honest and easy to deal with.

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VWownerX2

Oct 31, 2016

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Joshua Jay is so helpful and certainly knows his VWs. He is attentive to customers' needs and I would highly recommend him and the entire Lindsay VW team when looking for your next Volkswagen.

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NathanUpdike

Oct 31, 2016

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Worked with Joshua Pidek to buy a new gti. Josh really went above and beyond. Got me the exact car I wanted for a great price. He answered any questions I had, day or night. Great guy and very pleasant buying experience. Highly recommend both Joshua Pidek and Lindsay VW.

PM

P Matharoo

Oct 31, 2016

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We went to this dealership to test drive new Passat. We have visited many dealerships and met several sales reps but Raj Mishra was the best. He was very friendly, professional, knowledgeable and respectful. He made sure all our queries and concerns are addressed and he didn't push us at all. The entire process of buying the car was so satisfying and hassle free just because of Raj. I would recommend anybody going to Lindsay, please ask for Raj Mishra, you would love dealing with this guy.

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mswenor

Oct 31, 2016

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Pete and Glen are the best service advisors that I have ever had. I have owned Audi's, Mercedes's and Porsche's and these 2 service advisors( Pete and Glenn) are the best I have ever had. Hands down!!!

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nlewando93

Oct 31, 2016

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I bought my 2014 GLI back in late April from Joshua Pidek and the experience was as easy as it could have possibly been. I almost bought a car from a separate dealer but immediately regretted going there as it wasn't as it was described. I then called Josh and told him that I wanted the vehicle that I had previously test driven, we signed some paperwork and left shortly after. This was by far the most painless car buying experience I have ever had.I used to sell cars and still work in the sales field can confidently say that everything from interaction on the phone, to buying the car and even help after the purchase the experience is fantastic!

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Mwheller91

Oct 31, 2016

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I have owned 4 VWs prior to buying my 5th (2016 VW Golf) from Lindsay VW of Dulles. I was looking for a new vehicle and was getting no help from dealerships locally in Scranton, PA price-wise. I hopped on a few VW enthusiast pages in the area, and ended up posting in one for North Virginia. Joshua contacted me almost immediately, had numbers lower than any other dealer I had seen, and we got the process started. He was very helpful, timely, and had a great sense of urgency in regards to keeping me updated during the deal considering it was a long distance deal. Needless to say, during finalizing paperwork, my 2009 GTI broke, so I needed a vehicle and did not want to rent a vehicle. Joshua did not hesitate in this regard when I asked him if I could pick up my new Golf sooner than expected. He came in on his day off so I could travel 4.5 hours to Dulles to pick up my new VW. It was the lowest price I could find in a 5 hour radius, I was not pressured by finance PERIOD, and their paperwork was all ready to go by the time I got there. I was in and out in less than 2 hours including sitting around and talking about our VWs with Joshua.Being a previous car salesman, I am aware the job is stressful and hard to keep up with sometimes. I am not an easy sale, but Joshua understands the business very well and will ensure your vehicle buying process is as smooth as possible. This whole story I wrote, the experience, the friendliness and promptness of Joshua and the staff at Lindsay VW, This is why I will be buying my next vehicle from here. Thank you, Joshua.

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MK7-GTI

Oct 31, 2016

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Absolutely loved my experience at Lindsay VW - I worked with Joshua Pidek, and he made sure everything is done the way I wanted it to be. I bought a VW Golf Sportwagen which Lindsay VW helped me trade in and got me a what I wanted a GTI.I would highly recommend Lindsay VW and specially Joshua P. to help you out with your business, because my experience was flawless.

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Vanti

Oct 31, 2016

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You will not find a better dealership to work with. No questions asked.We have been buying cars with Lindsay VW for the past 4 years and couldn't ask for a better dealership to trust! The entire staff is incredibly helpful and I've never seen a business that has their employees go above and beyond anytime we've had a request. The customer service is outstanding, the inventory is always stocked, the service department never tries to nickel and dime repairs, and the Jerry (the GM) always makes us feel like family when we walk through the door. Josh in sales is always willing to answer all of my questions, no matter how often I contact him and he's currently working on making sure that I get my new GTI on order set up EXACTLY the way I want. As long as Lindsay VW is open for business, our family will continue to buy cars from them.

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Ash

Oct 31, 2016

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Just wanted to take a few moments to share an excellent buying experience at Lindsay VW.I worked with Joshua Pidek who is obviously extremely passionate and knowledgeable about VW.He could answer all my questions in a clear a precise manner and at no time made me feel obligated to make a rush decisionThe whole process took barely 60 minutes which was amazing, this is the second car that I have had from this dealership and my girlfriend was so impressed that she bought one too (actually true).Must complement the finance team also who were able to expedite the process and get us on the road in our new cars in a hurry.I have no hesitation in recommending Josh and his team at Lindsay VW if youre in the market for a new VW.

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Ash

Oct 31, 2016

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Just wanted to take a few moments to share an excellent buying experience at Lindsay VW.I worked with Joshua Pidek who is obviously extremely passionate and knowledgeable about VW.He could answer all my questions in a clear a precise manner and at no time made me feel obligated to make a rush decisionThe whole process took barely 60 minutes which was amazing, this is the second car that I have had from this dealership and my girlfriend was so impressed that she bought one too (actually true).Must complement the finance team also who were able to expedite the process and get us on the road in our new cars in a hurry.I have no hesitation in recommending Josh and his team at Lindsay VW if youre in the market for a new VW.

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Mk6vwtdi

Oct 30, 2016

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Painless buying experience... Felt no pressure and Joshua was very laid back.... Second car I've bought from this dealer and I will definitely be back.... Everyone in the finance department was awesome getting my loan all set up and ready to go

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B_wildman88

Oct 30, 2016

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Just purchased a new GTI from here and Simon Chu was the representative that I dealt with. This is the second car I've purchased here and I dealt with Simon both times. He did a fantastic job and never tried to make me feel pressured to buy something that I didn't want. Will be purchasing from here and with Simon again in the future.

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KQ4647

Oct 30, 2016

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My sales experience at Lindsay Volkswagen was terrific. Raj was friendly, professional, courteous, and knowledgeable. Even though I came in 30 minutes before closing, Raj and the rest of the staff never made me feel rushed and took the time to find a vehicle and put together a deal that met my needs. The entire process was pressure-free and I left very satisfied with the overall experience.

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Sam & Debra

Oct 30, 2016

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We worked with Bob Derby at Lindsay's and could not have been more satisfied. The personal touch and hassle free experience is not long forgotten. We bought the car in August and just today at lunch, with some friends, we discussed how amazing they are. We recommend them to anyone in the market for a vehicle. We procrastinate so this review is a little late. We are still singing their praises.

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KQ

Oct 30, 2016

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My sales experience at Lindsay Volkswagen was terrific. Raj was friendly, professional, courteous, and knowledgeable. Even though I came in 30 minutes before closing, Raj and the rest of the staff never made me feel rushed and took the time to find a vehicle and put together a deal that met my needs. The entire process was pressure-free and I left very satisfied with the overall experience.

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cbrown210

Oct 28, 2016

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This is the 6th VW my family has bought from Lindsay VW and the 2nd I've bought from Joshua Jay. The facility is immaculate and the employees are friendly and knowledgable. I have never felt pressured to buy anything I didn't want. If you're in the market for a new VW then I would absolutely suggest going to Lindsay VW in Sterling VA and if you want a 5 star experience at Lindsay VW go to Joshua Jay.

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Mattp

Oct 28, 2016

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October 1, 2016 I lost my vehicle due to a transmission problem. After much research I narrowed down my next vehicle to either a Civic, Mazda 3, or Golf. With the help of Mariya Dimitrova of Lindsay Volkswagen I was able to make that choice. Mariya was fantastic, her character and knowledge were the main draw of what brought me back to purchase my vehicle at Lindsay. Most of the dealers I went to tried pushing me to buy, despite making my intentions of research apparent; Lindsay did not. Mariya never once tried to make a sale our first meeting, and in fact helped me decide on a lower trim, more within my budget that better met my needs. Not only was she helpful in narrowing down which vehicle I wanted, but also in making the purchase itself.General Sales Manager Clinton Kliegel was also a tremendous help when making the purchase, working with Mariya and I to bring the vehicle to a threshold within my budget.In the past I have had very few good experiences with car buying, And while it was not totally stress free, Lindsay was absolutely fantastic every step of the way.Any issues or questions I've had have been resolved and answered immediately, some of my emails even received a reply past 11pm within minutes.I should also mention my first encounter with Mariya I was with my co worker, a friend I brought along as a safety net to prevent me from making bad decisions. As it turns out, he was not needed at all at Lindsay, and in fact him and I both agreed that our experience there was among the best of any dealership we had ever been to.

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xgc141

Oct 27, 2016

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This is the third car I've bought from Lindsay VW. Overall, it stands out from all the other DC-Metro area dealers I've had to deal with over the last 13 years. I have had some pretty unpleasant experiences with a couple of the other well known ones and will never buy a car from them even if it's heavily discounted. This time's experience with LindsayVW was not different. In general, I think this dealer recognizes that not all customers are interested in a painfully long negotiation for incremental discounts. Even so, this purchase could have been concluded much sooner and saved their staff (and me) some time. I'll say that they were not adequately transparent about a financing clause- this should have been disclosed up front but Larry Schiro was able to remediate this in his smooth unflappable manner. The ACC and forward assist on my car failed about 200 miles out on a long drive and I had to have it fixed by another dealer who also discovered an incorrect wheel alignment. Overall yes, I'll still go back to LindsayVW for my next purchase but I'll ask a few more questions next time.

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Mh2013

Oct 26, 2016

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I was in search for a VW Tiguan and searched multiple states and various dealerships (and talked to lots of various car dealers) and Joshua Jay was by far my favorite! Also, I got a great price for my car as opposed to what I would have gotten it for in NY! He thoroughly explained everything to my boyfriend and I regarding the car and VW altogether. I'm loving my Tiguan so far so it was definitely worth the 6 hour trip each way to have great service and save money. Since I was coming from far away, I wanted to make the purchase process as quick as possible, Joshua went out of his way to ensure everything possible was complete before I even got there to make it efficient once we got there.It was my first car purchase and he made it very simple. Also, I thought the dealership was very nice and love the various things they have going on there (like manicures on wednesdays for customers that are there at a certain time! What!!! I'm definitely suggesting that in NY! Thanks again, Joshua Jay. You're the best!!! -Mare

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1st Time VW Buyer

Oct 26, 2016

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I was able to select the car I was interested in and qualify for financing on-line. My rep., Simon Chu, called me quickly and the car was waiting for me when I arrived for the test drive. The paperwork and financing process was very easy as well. I felt well taken care of in this process and was able to complete quickly as well.

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Larry Teague

Oct 26, 2016

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We just purchase a VW Beetle from Lindsay Volkswagen today for my wife. The sale rep. was Raj Mishra and I have brought many vehicles in the last 40 years and I will say by far Raj was the best I have every work with in buying any vehicle. Raj was very knowledgeable and very helpful in answering all our questions. It took us over a week to decide on the Beetle and he was always available and never tried to push us in making a quick decision. Raj make it the most enjoyable experience we have every had in purchasing any vehicles. Lindsay Volkswagen is very lucky to have someone with the character and kindness he show with his customers. If you are looking for a VW ask for Raj and you will be glad you did.

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mrbikle

Oct 25, 2016

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I recently purchased a CPO Passat from Lindsay. I drove 90 minutes just to work with Josh Pidek after hearings great things from coworkers friends. The drive was well worth it, as the transaction was seamless and enjoyable. I would highly recommend Josh and Lindsay to anyone.

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Jerry

Oct 25, 2016

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I recently purchased a 2017 GTI SE from Najeem Salimi. He did a great job answering all of the many questions I had about the car in a friendly, knowledgable and professional manner. He even took the extra step of taking pictures of the car while it was being prepped to make sure everything was good. Most importantly, Najeem made my buying experience a lot less stressful than I was expecting.

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Lisa Ritson

Oct 24, 2016

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We called into Lindsay VW to speak with Joshua Pidek about a used Jetta only to find they had an event on and it was Joshua's day off. We spoke with another salesman who asked us to wait. He then returned to say that Joshua was here on his day off and would come and speak with us which was very kind of him to do this. There was no pressure to buy which I found very refreshing from a car dealership as in the past this has not been the case with other dealerships. I would certainly consider going back to Joshua in the future when we are ready to purchase again. I would also like to thank Joe Borak who helped out when we were able to return to collect the car.

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Larry

Oct 24, 2016

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Buying my son a 2017 Golf Wolfsburg was a stress free experience and at a great price... also, best car features and functions tutorial ever!

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Dan

Oct 24, 2016

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We recently purchased a vehicle from Lindsay VW. Our sales consultant Joshua was very professional, knowledgeable and responsive. This is our second vehicle purchased with his help. The finance office rep and rest of the staff were professional and friendly as well throughout the process. We definitely recommend Joshua and Lindsay VW if you are in the market for a VW.

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Moritz

Oct 22, 2016

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Many thanks to Mr. Clyde Htoon, who very effectively and courteously helped me in my car search for a VW Jetta, which was successful at Lindsay. I will recommend.

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Larry Teague

Oct 21, 2016

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We just purchase a VW Beetle from Lindsay Volkswagen today for my wife. The sale rep. was Raj Mishra and I have brought many vehicles in the last 40 years and I will say by far Raj was the best I have every work with in buying any vehicle. Raj was very knowledgeable and very helpful in answering all our questions. It took us over a week to decide on the Beetle and he was always available and never tried to push us in making a quick decision. Raj make it the most enjoyable experience we have every had in purchasing any vehicles. Lindsay Volkswagen is very lucky to have someone with the character and kindness he show with his customers. If you are looking for a VW ask for Raj and you will be glad you did.

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Will

Oct 21, 2016

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I ordered a VW Golf R with all the extras and Simon Chu really set me up nice. The car takes a while to come in because it is a specialty car as well as the fact that I wanted the first car off the assembly line of the next years version. During that time, Simon kept me updated with information on where the car was and how long it may take to get to delivery. It was a wonderful experience and I recommend him to friends and family.

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Jacqueline Hoenisch

Oct 19, 2016

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I am a college student and needed a car within a few days that would fit my budget. Joshua Jay at Lindsay VW was the best sales consultant I met with throughout my entire car search. He was kind, relatable, and compassionate towards me and the type of car and price I was looking for. We ended up buying a Honda Civic and even though he works for Volkswagen, Joshua Jay put in a lot of effort to explain various features of my car and discuss maintenance. Furthermore, his relationships with his employees was pleasant; everyone there seemed to appreciate his presence. I felt very welcomed and valued as a customer.

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djIMPROVIZE

Oct 19, 2016

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Best new car buying experience so far...I always wanted a new GTI, Josh helped me get there and into one...He's dedicated and a fellow enthusiast of the brand, which is a major plus...he and those involved helped make my experience smooth and relatively stress free....

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flipp

Oct 19, 2016

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I bought a new 2017 golf r from Joshua Pidek last week. It was a nice laid back, no pressure experience. I would highly recommend him to anyone looking for a new Volkswagen. This is the second vehicle I've purchased from Lindsay in the last 2 years, and their service dept is just as good as their sales dept. There's a reason that this is the VWOA dealership. Thanks again Joshua.

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Rob and Cathy

Oct 18, 2016

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We just bought our 2nd car from Lindsey Volkswagen. Our sales associate Rajesh Mishra was awesome. He made the entire process so easy and hassle free. If anyone is looking to buy a Volkswagen we would definitely recommend that they call Rajesh.Rob & Cathy

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donna esmaeili

Oct 17, 2016

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Excellent experience! Sri was the guy that helped me with the car I absolutely love right now. They got me a slightly lower price, and there staff was patient and kind. Really loved my experience there, I highly recommend going there if you are interested in getting a VW!

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252525aber

Oct 17, 2016

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The whole process was fantastic! My wife and I were very please with the Passat and the excellent services from the beginning to the end. Simon did a great job and I will recommend all my friends and family to see Simon and Lindsay.

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Andrew J Tsai

Oct 17, 2016

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I just bought a 2007 Mustang GT, yesterday, from here. Raj Mishra from sales, and Larry Schiro from finance, were such a pleasure to work with! Raj was very comfortable to have as a sales advisor. He was non-judgmental, didn't freak out during the spirited test drive, and was very honest about what he knew and didn't know about the vehicle. His positive attitude and attention to not wasting time, without being pushy, made the car buying process a good experience. Larry was very helpful in getting me the a great deal on financing, while being both patient and knowledgeable - answering any questions I had during the signing. I still need to get the car Maryland inspected to wrap up the entire process, but am confident that Raj and Larry will be as helpful and communicative as they have been thus far. Great job, guys!

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Konstantin

Oct 17, 2016

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Even though we didn't purchase a car from this dealership, the overall experience was not too bad - the location is relatively convenient and facilities are nice and clean and cars selection in stock is very good. However, the salesman was pushing us to "choose only 2 options to go forward" and we couldn't really think of what exactly we want before trying it and seeing all the final numbers - Jetta, Golf Wagon or Passat and S or SE for each one... I don't know how exactly it works but I can't imagine that providing rough numbers for 6 options is too complex task to ask for. He was very aggressively trying to sell us the first one mentioned - Jetta SE and was pushing on huge discounts available. Which we found very suspicious and decided to go ahead with Toyota instead.

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Kparks3605

Oct 16, 2016

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Bought a 2007 GTI there on 10/8/16 from the salesman Raj.. The customer service was great.. They offer coffee or soda.. They gave me some toll money for the Dulles toll when I didn't have any.. They offered to bring the car up to me if the car had to remain in the shop.. They did full VA inspection, oil change and spark plugs on all their trade ins/pre-owned cars. Lastly, they filled up the tank with premium gas and wash the car one last time before pick up

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raaz227

Oct 16, 2016

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Alfonso was friendly, easy to talk to and a pleasure to work with. Listened to our needs and got us a great deal on our perfect car. He took the time to explain all the features. He made car buying enjoyable.

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BlownEngineAtDMV

Oct 16, 2016

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We were having a nightmare of a day. We were in line at the DMV and about 3 hours in, we got a call from our mechanic telling us that our car we dropped off the day before had a blown engine and would need $5k in repairs. Yikes.We called Lindsay VW because we had a good experience the last time we were there. We got Mariya on the other end, who told us our car could still be used for a trade-in and would not need to be towed. When we got there, she greeted us with a much-needed positive energy. She walked the lot with us, took test drives until we found the right one. We ended the day with a fair trade in and a good deal on a Tiguan. Saved the day. Actually, it ended quite well...we love the car!We were vulnerable, but were not taken advantage of. I appreciate that. We'd go to Lindsay again in a heartbeat.

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Thor

Oct 16, 2016

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I have bought many VWs over the years from this place. Had different salespeople each time yet the common thread has always been the same. Great prices, no pressure and great experience overall.

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RobB

Oct 16, 2016

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Alfonso was friendly, easy to talk to and a pleasure to work with. Listened to our needs and got us a great deal on our perfect car. He took the time to explain all the features. He made car buying enjoyable.

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mattinva

Oct 15, 2016

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Lindsay and Najeem were really helpful in locating a manual GLI for me to lease and making it a smooth transition. The process was smooth and transparent.

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Alex R

Oct 13, 2016

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We recently purchased a new GTI at Lindsay VW and were referred to Joshua for the sale. We knew from the start that we had made the right choice in coming to Lindsay VW -- Joshua was knowledgeable, friendly, and most importantly, honest and transparent throughout the entire experience. We could tell from the onset that Joshua tells it like it is, and is not the type to lead his customers down the wrong path in search of a better deal for himself. He also knows the cars inside and out, which only helped us feel more confident in our decision.It was a fun and anxiety-free car buying trip, and we left Lindsay VW feeling extremely satisfied. Thank you Joshua and the rest of the Lindsay team, for making it such an easy and enjoyable experience. We highly recommend the dealership to anyone interested in a new Volkswagen!

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Paul K

Oct 12, 2016

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My wife and I needed an additional car quickly and Joshua at Lindsay VW came to us with a good price that we could easily say yes to. The dealership has a kids area to keep the kids entertained long enough to finish all the paperwork. After all was said and done Joshua explained all the key features of the car, even staying after-hours to get us comfortable with the car. Very experienced and friendly staff throughout this dealership!

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Jeff M.

Oct 8, 2016

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I wanted a 2nd car for our household. I was new to the area. In dealing with Joshua Jay the car purchase was smooth, in fact I would say outstanding. There was no anxiety involved, that I was doing the right thing, it never came into question. He answered my questions, guided me through the purchase process as well as the trade-in, and always, always kept me informed. His commitment and professionalism will make me a returning customer. Thank you Joshua and THANK YOU LINDSAY VOLKSWAGEN FOR HAVING SUCH A CUSTOMER ORIENTED REPRESENTATIVE ON YOUR STAFF.Jeff M. Ashburn, Virginia

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oliverklue

Oct 7, 2016

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I turned at the dealership without an appointment or any clear plan to purchase a car. Mr Sridhar Krothapalli then approach me in the car lot and we started a conversation.His knowledge,kindness and understanding made my experience the best car buying process I have EVER been a part of.I must give kudos to all persons and departments that were involved with my purchase of my 2016 PASSAT. Lindasy Volswagan from now on will be my Dealership of choice.

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jhtuehlingatgmail.com

Oct 7, 2016

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Im writing to disclose the satisfaction my wife and I feel from the purchase of our new Jetta this week. Key to this outcome was the extraordinary advice and service of your Sri Krothapalli. Sris knowledge and tireless attention to detail led to a seamless transaction planned over several months by which we were able to drive off the lot within hours after our arrival by train from NY, to begin our retirement life here at Falcons Landing. Beyond the pleasure from our new Jetta, Sri offered a foretaste of the excellent service we can expect from Lindsay VW down the road. This could not have occurred without his support and we could not be more pleased.

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NoNeedtoRush

Oct 5, 2016

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Bob Derby will take care of your car buying needs with no high pressure sales tactics. Overall, the experience is much better than at other dealerships.

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JasonC

Oct 4, 2016

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Joshua Jay and his team at Lindsay VW were extremely helpful when my wife and I purchased a VW Golf in June of 2016. First off, we drove from Northern New Jersey to the dealership in Dulles, VA because the prices were so competitive and could not be beaten anywhere else. Our first impression of the dealership was its superb organization and state of the art facility that was very well maintained. We had fully worked out the price of the vehicle the day before and everything went as smooth as possible during the paperwork step, financing, and vehicle explanations, etc. Joshua has a great sense of humor and explained all the important aspects during the vehicle walk through. He is a long time VW owner and every enthusiastic about the brand. Joshua even gave us a ride to drop off our rental car when everything was done which exemplified A+ service. My wife and I were really pleased with our car purchase and dont mind driving the 500 mile round trip for our next car!

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redmolly04

Oct 4, 2016

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We just recently purchased another Volkswagen from Lindsay and our third vehicle from Alfonso Monteverde. Alfonso is a very honest hard working salesman who will even come in on his day off to help you out. We have been dealing with Alfonso for 14 years and he has never let us down.We really appreciated that the price on the Lindsay website for our vehicle was REALLY the price! No adding back in a bunch of rebates that no one qualifies for. Could not have been easier! Highly reccomend Alfonso and Lindsay Volkswagen!

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bpicard

Oct 4, 2016

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I've purchased two cars from Lindsay recently with the help of Joshua Jay, and I helped a family friend purchase one as well. Every experience has been fantastic, and working with Joshua has been key to that success. In every case Josh has worked with us to fully understand our needs in the transaction, never selling us on models/features that weren't what we were looking for. I've recommended working with Joshua to friends and colleagues already, and I'll be back for a car for myself with Josh's help next month!

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taylorjholz

Oct 3, 2016

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As a recent college graduate about to make my first big purchase, i was very nervous and had no idea what to expect. I had nothing to worry about, everyone was super welcoming and Joshua Jay was extremely patient and helpful in trying to help me figure out what the best car for me was for the price i could pay. I couldn't be happier with my new car and my experience at Lindsay Volkswagen of Dulles!

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Ian Hoenisch

Oct 3, 2016

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So who loves car shopping? Well if there is one place that's changed my mind? Try Joshua at Lindsay. I was blown away at the ease, transparency, friendliness and post sale, the customer service. I can't say enough good about Joshua and the management team there.

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Hirendra

Oct 2, 2016

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We leased VW Passat R line from Lindsay Volkswagen recently and are very happy with it. My experience with Lindway VW was very positive from start to finish. The whole process was very efficiently executed once we made our decision. Before that we had all the time on our hands to explore and make up our minds.Rajesh was my one point of contact in sales organization at Lindsay Volkswagen. We were looking for a second car for the family and had shortlisted Volkswagen, Honda and Toyota as the possible options. When we reached Lindsay VW, we had already taken test ride for the competitors and were looking for comprehensive details on many aspects. Rajesh was very patient with us, walking us through technical merits of the car, cost of ownership, walking through lease and buying options at length. I remember spending 4 hours on a busy Saturday afternoon going through the decision making process. All this while, my twins were happy to play in the Lindsay play area and sitting in the Beetle. Thanks for the hospitality!Thanks Rajesh for the excellent service provided on the engagement. I would recommend him to a prospective buyer in my social circle any day!Hirendra

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dwhite993

Oct 1, 2016

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I just bought vehicle from Josh Jay and man what a great guy and what a great dealership! This guy is fantastic! He was very helpful and very intelligent. The process was smooth with no hassle. He caters to his customers and really cares about their concerns as a car buyer. I will be buying all my vehicles not only from Lindsay VW, but from Josh Jay for sure! Josh not only gets 5 stars... He gets all the stars!

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daphneb

Oct 1, 2016

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I has a wonderful experience at Lindsay VW from the very beginning. I had searched for used vehicles around my home with little to no luck. I decided to venture the 45 minutes to Dulles to visit Lindsay and I found myself heading out there multiple times due to the quality of service and selection of cars. Working with Mariya in sales was easy- I didn't feel pressured and I knew she was looking out for my best interests throughout the process. Larry made the financing easy and quick as well. Ultimately, I found an awesome car that I'm excited to own. I'm thankful for the people I encountered and I'd certainly go back to them in the future.

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ken

Sep 26, 2016

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This is my second vehicle that I have purchased from Lindsay V.W and for good reasons.The customer service that you will receive while there is above all top notch. No games, no over the top sales tactics and most of all no high pressure sale nonsense. This dealership is about the business of customer service and finding the right car that meets your needs. I have used the same sales person (Omar Linton) over the span of a year and walked away from both experiences feeling very happy that I got all that I paid for. Its great to have a salesperson who know every aspect of the product and is willing to take the time walk you thru a vehicle even if you just want to check it out!In short .......I ll be back for my next purchase without hesitation and insist on Omar !Thanks Lindsay

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JRobertPark

Sep 26, 2016

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I have nearly always had a negative experience when purchasing a car. The pushy salespeople, the mistakes that some dealers make and the immense waste of time as the dealer wrangles to try and squeeze extra money out of you. That experience not with Simon. Simon is probably one of the most genuine and considerate people I have ever met and definitely the most conscientious dealer. I can't think of any other person I would purchase a VW from. Simon follows up on every concern I had and is earnestly trying to ensure the best car buying experience for the customer. I will be recommending Simon to all my friends who are looking to purchase a vehicle. Dealers like Simon are the reason I will continue to purchase VWs even with all the recent negative publicity. However, I do have to say that if Simon were to go to another dealership, I would probably follow him there. Simon makes the daunting and prickly task of buying a vehicle a real pleasure.

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nadimhajje

Sep 22, 2016

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Fantastic buying experience at Lindsay VW. Simon Chu listened to exactly what i wanted and was able to find the car! Fantastic work Simon! Paper work process was simple and quick! Really enjoyed the overall experience.

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Les

Sep 20, 2016

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Great buying and service experience. Denis Bermudez was the sales associate that sold me a new GTI after driving several vehicles. Denis, Laura (finance), the service team, and the sales managers were all very courteous, knowledgeable, and paid close attention to the details. We have also have had our VWs serviced here with excellent support.

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Dininatini

Sep 15, 2016

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I was set on financing the residual of my VW lease when I walked in the door. However, the manager made me an offer on a new lease that I could not refuse! For the hours that followed, Mariya was extremely patient with me, showing me all the new features I was not familiar with, taking me for a test drive and giving me enough time to make a decision on the model. She even ordered lunch for me while I was debating. Everyone at Lindsay has been courteous for both sales experiences. The facilities are great as well. Free coffee and snacks while you wait for service. I hear they throw in a manicure on Wednesdays I also like the new bumper to bumper warranty options that even cover tires and break pads. As for the car itself, VW remains a reliable brand that continues to provide Fahrvergnuegen.

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Kyle M

Sep 14, 2016

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I came to Lindsay VW looking for my first car. Najeem (salesperson) was very knowledgeable and accommodating. I ended up purchasing a new 2017 Jetta through VW Financing, and was very impressed with the transparency and flexibility of the credit manager, Brian. As a first time buyer I can say I left the dealer happy and impressed with Lindsay's professionalism.

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Luis

Sep 12, 2016

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Mariya provide us with an excellent and professional service/experience. I will not hesitate to contact her again at Lindsay when is time to get a new VW.

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Reem Eltahir

Sep 10, 2016

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I just moved to the states two years ago, and I realized that I need a car to get around. Its hard at first to get anyone to approve you for anything since I am new to the whole system. I tried different dealerships but it was always hard to get a good deal. Until recently I tried to give Lindsay VW a shot. My experience with them was more than amazing! Since day 1! My sales consultant worked so hard to get me everything I wanted and within a good price. I am more than happy that Simon Chu (Sales Consultant) was able to work around me and my family with different situations. We currently have two Passats from them. And I will definitely go buy my third car from them too! I love my car so much! Wonderful Experience.

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Zhenghui

Sep 9, 2016

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Bought a passat SE with Technology last weekend, the experience is straightforward, no negotiation on the price online and Raj agreed to take out the option that I didn't need. Car finance took a little time, but that's expected.

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mp27

Sep 8, 2016

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After three days of rigorous car shopping, I had essentially given up for the weekend. I visited more than ten dealerships and looked at every car imaginable all while I should have been spending time with my mom who was visiting for the long weekend. On Monday morning, we decided our car shopping was finished for the weekend. We went for coffee in the morning and a couple sat down next to us. We began chatting with them and somehow ended up telling them all about our dealership nightmares. They said they had two VW's and both were purchased from Lindsay VW. This was one dealership we had not tried (as it wasn't the closest to me), but decided to take their advice and stop by. We'd already had the worst, so what could one more trip to the dealer hurt?When we arrived, we were quickly greeted by Simon which was a nice start to our day. Simon walked me through the entire lot and detailed everything I could possibly want/need to know about their inventory. We found several cars that fit my needs and when I test drove the new 2017 Jetta, he gave me a full run down of every feature the car entailed. It was more than comforting dealing with someone who is knowledgeable. I had not planned on buying a new car, but after hearing all of the positive attributes of the new Jetta, I couldn't leave without one. Simon didn't stop once he knew I was going to purchase the Jetta, he went above and beyond to make sure I had everything I needed and to walk me through the financing process. After I signed all of the paperwork, he spent an hour with me and my new vehicle teaching me the ins and outs of its processes and features. I left the dealership without any unanswered questions and was confident in my car and my decision to buy from Lindsay VW and Simon. This was by FAR the best car buying experience I have had from a dealer and will definitely recommend Lindsay to family, friends, and any strangers I meet in a coffee shop!

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ralpert123

Sep 5, 2016

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Just bought a VW Tiguan from Lindsay Volkswagon. I had initially had settled on The VW CC. However after test driving the CC and all ready to sign the paperwork, I noticed the VW Tiguan. I asked Bob Derby are VW sales rep if he mind me test driving that vehicle. Me and my girlfriend decided we wanted the Tiguan over the CC. Both are vehicles were great. What I like the most about buying my vehicle was Bob Derby the sales rep. Not pushy at all very relaxed and honest about certain things on both vehicles. He stayed well aftewr closing to close our deal. We really enjoyed getting to know Bob Derby, Bob Derby was recommended to us from my ex wife of all people. Props to the Ex Wife for her recommendation of Bob Derby. Go with Bob Derby. You can't go wrong.

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Florida2

Sep 4, 2016

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After car shopping in Folrida for 3 weeks I was beyond frustrated. My parents had recently purchased a Jetta and Passat R-line from Josh. I called them and asked about their experience with him and for his number. From the very beginning he was 100% honest. I'm a woman and did my homework. He aside from all the other car salesman in Florida was honest about everything. No hidden pricing. All of our communication was via email and phone. He walked me through every step. At the end of the week I got on a plane to Virginia. He called to make sure we arrived safely. When I arrived at the dealership my car was washed and waiting in the garage for me. I was out the door with my brand new white Passat in exactly 2 hrs from the time we arrived at the dealership. No surprises. They took care of everything. I was also impressed with the dealership. My mom was able to entertain my 4 year old in their kids play room which was a huge weight off my shoulders. Joshua Jay was absolutely amazing and I would come all the way from Florida the next time I need to buy a car. Thanks again Josh

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str1ck

Sep 4, 2016

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After a bait and switch from a dealer in Woodbridge, Lindsay made sure that they would do everything to seal the deal. I have to say that everyone I dealt with at Lindsay VW were very friendly and they got me in and out as quick as possible. No rudeness, no high pressure sales. Can't recommend enough!!!

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manna

Sep 1, 2016

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WE called Raj and made appointment with him, he greeted us , knew exactly what we wanted, gave us the details, and honored the price shown on the computer.

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Scirocco

Aug 31, 2016

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We went in to Lindsay in a referral to Joshua from a friend who had recently bought 2 cars from him. This was our third car purchase in the past 18 months but the first VW We weren't sure yet if we would buy that day but thought we probably would if the price was right. Although Joshua was busy when we arrived he quickly found someone to help show us vehicles, explain the features and let us drive. When we were done there he quickly helped us look through numbers and compare models by price. I checked competitive values online and through buying services and found their price was very good. In the end he made us a great deal on a really nice car and made it easy! No pressure, no boasting, no games, just great service, good pricing and clear offers - at least they're as clear as the auto industry seems to be able to make them. :-).

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winkler250

Aug 30, 2016

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I just purchased my third VW from Lindsay - 2016 GTI. I love this place and the people I deal with. Charles Nguyen is my go to guy for sales, my service advisor is Glenn Rumingan. I have always been in great hands there since the first car I bought back in 2010. Thanks Charles, Glenn, and Lindsay.

GM

George MD

Aug 27, 2016

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My wife and I came to buy a new Tiguan but ended up in leasing one after getting a detailed explanation and useful input in the dealership. Sales person Raj was friendly and courteous. He went extra mile to make the whole process a pleasant experience. The whole process was smooth with no pressure which is unusual for car dealerships.

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GTAYE

Aug 27, 2016

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Al was very easy to work with and there was no bait and switch with the price on the web site. Unlike almost every other dealer. And Al Fedexed a tow hook for me when I discovered mine was missing from the tool kit. That was very nice and convenient and greatly appreciated.

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Shawn johnson

Aug 27, 2016

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I bought a new gti from Simon chu at lindsay, I am an out of state buyer and the process was effortless. I was in and out of the dealership within 40 minutes, driving my new car. Plates and registration for my state came in the mail within 2 weeks. Lindsay is the place to go if you're buying a volkswagon. Everyone employer was very friendly.

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Wyatt and Ann

Aug 26, 2016

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We recently had our 3rd experience shopping for a new car at Lindsay VW of Dulles.Time to trade in our 2007 Rabbit hatchback for the updated version, a Golf.We were greeted by Josh Jay who was both professional and knowledgeable about the Golf we wished to purchase. We went over a list of must haves in our new vehicle and Josh was very patient as we explored features on different models and test drove them as well. Josh is a hardworking dedicated employee who made the buying process a pleasant one. He was especially thorough in going over all the features of our new Golf SE. It is evident in how he treated us why he has won top salesman 2 years in a row. In our car shopping experience this Lindsay dealership is unique in providing exceptional hospitality and service to its customers.

SJ

Shawn johnson

Aug 26, 2016

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I purchased a new gti from Simon chu at lindsay, this was the best car buying experience I have ever had. I am a out of state buyer and they made the process effortless. Very knowledgeable sales team and overall a great car buying experience.

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james derby

Aug 22, 2016

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I purchased the car from out of state. Bob and crew at Lindsay have the process down. All communication and correspondence went quickly and clearly. Pricing was phenomenal. Easily the best car purchasing experience I have ever had.

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sportswagen_driver

Aug 21, 2016

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We had a great buying experience working with Bob Derby. He was very professional and friendly and made the whole buying process as streamlined and efficient as possible - a very positive experience!

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Bu2p

Aug 19, 2016

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I didn't buy a Volkswagen from Lindsay. I did buy a beautiful Honda Ridgeline from Rajesh. Rajesh convinced me to make the 100-mile trip to check-out the vehicle and the dealership. I'm so glad that I did. The entire experience was awesome. Many times a dealership makes you feel intimidated. Not at Lindsay VW. The entire team were extremely friendly and professional. Everything is fully explained throughout the process. I Highly recommend Lindsay VW.

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SV

Aug 18, 2016

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For folks who are impatient to read through the whole review, I would strongly recommend this dealership. Full marks to their sales and service. Now read on for all the gory details:Purchase Details: VW GTI; trim SE; Automatic; lighting package; White Exterior, Black Interior; 4 door; Reason for choosing this dealership: This is a volume dealership and they offered the best price in the area. I sent a request through trucar and got a prompt response from the manager.Buying Experience: Najeem Salimi was the primary point of contact while his manager, Jerry was around to help us out with options and some in-depth pricing/special offer related questions. Najeem was extremely friendly, patient and would allow me ample time to assimilate the information. He was not too pushy and did not go about throwing the typical "sales"ey pitches. I strongly recommend him for anyone visiting the dealership. Jerry and folks from the finance side too were extremely patient and were willing to go over all the minor details one by one. The overall price for which I purchased the GTI was "very" good based on my internet research.Couple of important positive points that I would like to shed light on : 1) Frequent follow-ups from Najeem until my recent 5k servicing. I cant remember the last time a salesman diligently followed up after signing the dotted line.2) And unexpected refund of 250 dollars from Lindsay w.r.t documentation fee owing to some glitch in the original paperwork at the time of purchase. This is not something that I pursued or even knew about. I appreciate Lindsay for the follow-up. Pros:Entire buying experience.Cons:None.Note: Please spend extra time in understanding the numbers carefully. Just like ALL other car companies, VW pricing is a tad convoluted. Especially, if you would like to use up any of the VW and VW Credit special offers. Do review VW website and obtain printouts of all the special offers. It might help expediting the purchase and cross checking the numbers listed at the dealership. Yet, i would like to reiterate that Lindsay's pricing is extremely competitive ( I spoke to fellow customers from other states visiting the dealership to purchase a car there)..Thanks,-S

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Jacob Chacko

Aug 13, 2016

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Good experience at Lindsay VW.. Chuks made the buying process smooth and easy!

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Kip & Connie Jackson

Aug 8, 2016

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What an extremely pleasant experience!!!! My wife and I set out to purchase our daughter her first car and until we reached Bob and the team at Lindsay it had been a horrible experience. From the minute we were greeted by Bob we immediately felt at ease. He listened to our needs and there were no games...a trust was built. There was total transparency...straight forward pricing with no last minute surprises. The entire process was quick and painless - the dealership made the process easy. We were treated like true VIP customers from Bob, dealership management to financing. They all went above and beyond!!!YOU GUYS ROCK!!!!!!!!!!!!!!

JC

Jade Clark

Aug 4, 2016

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Had a great experience at Lindsay VW.. Roger was my salesperson and made the buying process smooth and easy!

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Danny

Aug 1, 2016

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I want to thank Bob Derby for giving our daughter the best first time car buying experience. He went above and beyond from the test drive to the right color to make her feel comfortable. Kudos to the financial officer for giving her the best deal.

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G

Jul 31, 2016

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Great buying experiece from the Test Drive to the Finance process. Thank you Antonio, mangers and staff. I am very happy with my new Jetta 1.4 TSI with the connectivity features. Also my new Jetta has a very responsive engine with good power and fuel efficient. I couldn't be any happier, a fun car to drive.Thanks!

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ChickenBunny

Jul 31, 2016

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I went in looking for my first VW Beetle. I was fortunate enough to have Omar assist me. He was very friendly and knowledgable about everything and gave us the best price for the vehicle. The service at VW Lindsey was phenomenal! Everyone was attentive and helpful and I would definitely be coming back again! I would recommend this dealership and Omar to anyone looking to buy a Volkswagen!

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nukbomb77

Jul 29, 2016

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I purchased a 2016 Jetta 1.8T Sport 5 speed from Lindsay VW in Sterling, Va. This was a great experience and the best price I've found after checking with 5 other dealers. My wife purchased a Tiguan from them the week before and we made the 3 hr road trip back down to buy my Jetta. Worth the time and the prices they have listed straight on their website are better than another VW dealer you'll find. The customer service is the best I've experienced at a dealership, new or used. The prices are straight forward and they do not negotiate off the posted price "Which is on their website", so going in to try to get the price reduced isn't going to happen. This process is fair and doesn't waste your time haggling or being jerked around. I've seen a recent Negative comment about this dealership saying they were "quoted" a lower price elsewhere. Of course they never said the other dealerships name or their price or the model vehicle they were talking about....blah blah, most likely a bogus review trying to slander this dealership by another VW dealer who will not drop their prices to compete with Lindsay Volkswagen. Go to this dealerships website and there you will see the price, pretty simple. You won't be jerked around with a "E-Price" that turns into a email change of unanswered questions just trying to get you to drive into a dealership to get the actual price... waste of time having to physical drive to a dealer just for a price. Go to their website and you will see the price and realize they have the best prices and they are a wholesaler who deals with a much higher volume than any-other dealer I've seen. I will be buying my next Volkswagen from them without a doubt. Mike N

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jazzguy

Jul 28, 2016

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I went to the dealership last saturday to purchase a VW Jetta. I'm elated with the vehicle and it was a great buying experience since Joshua Pidek my sales consultant was very helpful and accommodating. Will definitely recommend this dealership. My younger brother also bought his VW Golf from this dealership 2 years ago. If you are looking to purchase a new VW car, skip the other outlets and go directly to this one in Sterling.

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m.mcclenahan

Jul 26, 2016

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I purchased a new VW for my son last week. Simon made the purchase painless. He took his time and was very patient while teaching a new driver the features of the Jetta. This car is a great value with Linsay's amazing customer service. Thank you Simon!

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Biggo1117

Jul 26, 2016

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My wife and I went to Lindsay VW in Sterlling VA not expecting the awsome professional care we received. After emailing and making an appoimtntment, Mr. Chu had the car I requested ready with the air condition on blast. I was very greatful because it was well over 100 degrees that particular day. Mr. Chu walked us through each step and had me sold in no time and gave me a a very nice offer onmy 2007 Jetta in which I used as a trade in. He even fed us which really made me happy because I was hungry and I am not a petite guy. LOL. He even synced my cell phone to my Bluetooth and walked me through setting up my emergency service with the service operator. I just felt very comfortable and would totally recommend anyone to go buy a car at Lindsay. And if you want the best service they can offer I recommend you ask for the bery best employee they have, Mr. Simon Chu.

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Tiguan

Jul 24, 2016

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I had a very good experience. Every body was very helpful and no sales talk! They didn't try to push something I didn't want. I went in there knowing what model I wanted and they helped me get it!

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ABialecki

Jul 22, 2016

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I was given excellent customer service, not as just another sale for them. They took their time and listened and found me a car that fit my needs. Never pushing for something I did not need or could not afford. Thanks again!

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Kimo773

Jul 15, 2016

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I spent a few months checking local pricing and Lindsay VW had a decided edge. I bought a new GTI and had a very easy transition from sales to finance and out the door. Easily the best experience I've had at a dealership - very satisfied with the car and the dealership.

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charlottesmum

Jul 14, 2016

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I went to Lindsay because of the excellent reviews of the dealership sales and service. It was a pleasure to work with Omar, my sales consultant. I love my new Tiguan!

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nukbomb77

Jul 14, 2016

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I bought a 2016 Tiguan S 4Motion from this dealership, best price by far compared to all dealerships that I checked. The sales experience was the best I've had buying a new or used car. The sales dept and all other department for that matter genuinely care if you are happy and don't treat you like you have no choice but to buy from them. They have great prices and very friendly sales staff. I will be buying my next car from them whether its a Volkswagen or one of their other brands they sell. Thank you for the enjoyable experience. Pattie N

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Shakib

Jul 12, 2016

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At Lindsay VW, I met Joshua, a very easy going guy and senior Seller who explained the process from the start to finish with no pressure and BS. We received the offer after a few minutes and were agreed after little talk. We sat down and did the paperwork, and walked away with a nice Car and a happy smile. all in about 2 Hours. Without a doubt I would do business with Joshua and Lindsay VW again. Do yourself a favor and skip CarMax and any other brands and go straight to these guys...Thank you all

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Rbclark67

Jul 11, 2016

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Went in to buy a 2016 VW Tiguan. Joshua Jay made everything super smooth and was very helpful. I could see that he actually cared about me and was working hard the whole time. If you are looking to buy a new car go to Josh.

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Will Huang

Jul 9, 2016

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Kudos to Simon Chu at Lindsay Volkswagen. Simon was our sales consultant for our new GTI and the overall experience was excellent. Before we took the car home we discovered a small bumper towing hole cover was missing, however Simon went to extra mile to deliver a small part to our home personally, the next day! He is very courteous and knowledgeable about the GTI. Highly recommended.

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whuang003

Jul 8, 2016

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I mean, literally, our sales person Simon Chu went the extra mile(s) to deliver a part personally to my home. Granted the part (the small bumper towing hole cover) should be on my new car when I bought it off the lot, Simon went out of his way to deliver it to us on a Friday evening (the next day). He is also very knowledgeable about the GTI we were test driving. Courteous, professional, and knowledgeable, Simon is the person you want at Lindsay VW!

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Hue T Lam

Jul 8, 2016

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I enjoyed our buying experience at Lindsay! Simon Chu was extremely personable and was very helpful when buying my very first GTI. I highly recommend this dealership and working with Simon.

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Marg.1152

Jul 8, 2016

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My son and I purchased a Jetta this past week. The staff was amazing and we had a great experience.Our Sales person Simon Chu was very easy to work with, he was knowledgeable, kind and very professional. He explained how everything works in the car and spend time with me to make sure I understood the tech part of the car. I highly recommend Simon Chu when you want to by a Volkswagen, such a very nice pleasant person.

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Happy Camper

Jul 7, 2016

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We just bought a 2016 Jetta SLE Premium and our salesman Simon Chu was awesome! He was very, very patient with my indecisiveness, never pushed. He answered all my questions, made suggestions and was very accommodating about test driving. The manager, Clint, made himself available and the finance manager, Laura was wonderful. We walked out of there feeling as though we really had the best car for our needs at a decent price. We have bought a lot of cars and I think this was the best buying experience I have had, primarily due to Simon. The service manager, Matt, introduced himself and explained how service visits work and about the same day service for small issues. It was really informative. Only issue was two 1 inch long shallow gouges near the trunk that had been kind of sloppily touched up with a darker blue than the car. Simon has arranged for the car to go into the body shop next week for repair, and my only issue is that it will take all week at the shop, maybe more. A long time to give up my new car, but if what they aim for is perfection, I appreciate that. Again, a terrific experience overall and I would highly recommend the dealership.

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terphed

Jul 4, 2016

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I just bought a GTI from Lindsay VW and had a great experience. My salesperson, Bob Derby, was laid back and very easy to work with. They are very transparent when it comes to pricing. Lindsay is VW USA HQ's main employee purchase dealer and they do the most volume in the mid-Atlantic.

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Nathan U

Jul 2, 2016

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Bought a 2016 gti from Lindsay and had Joshua Pidek as my sales consultant. He was awesome to work with. No haggle price matching to a different dealer and got me the exact car I wanted at a great price. Josh made sure to stay in touch the entire time, because my car had to come from a different dealer. I always knew exactly what was going on with my car. Highly recommend both Lindsay and Joshua Pidek and I will be returning to buy my wife a Jetta from josh in the near future.

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Abbey1982

Jul 1, 2016

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Quick & painless. Highly recommend. Drove an hour and well worth my drive. This was my 4th Volkswagen and the easiest purchase this far.

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VW_GL1_First Timer

Jul 1, 2016

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This has been the best car buying experience I've had with the exception of when I purchased my first car more than 20 years ago. I felt just as anxious and excited now as I did then! The best part was how well Al Singh took care of my every request. There were no hidden prices, pressure or push to do anything that I was not comfortable with at all stages of my purchase. I would certainly recommend that anyone whose is in the market for a VW consider making your way to Lindsay VW. You will not be disappointed!

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mlanier16

Jun 30, 2016

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Our family has worked with Lindsay VW for years, and we've never been disappointed. We just bought our second pre-owned VW from Simon, since we had such a great buying experience with the first one. Simon is extremely helpful and knowledgeable, and he never tries to sell us something we don't need. As a woman I've had trouble dealing with salespeople at other car dealers in the past, but Simon (and the rest of the VW staff) was genuinely interested in what I had to say. He listened to all my concerns and found the perfect car for me. He was very accommodating, and never rushed me in making my decision to purchase the car. He also walked me through each and every element of the car, showing me that every inch of the interior and exterior was in good condition. After I decided to purchase the car, he showed me how to use all the cool features, and even helped me hook up my phone to the handsfree Bluetooth system. A lot of other dealerships won't do that, they'll just send you out on the open road. They care a lot about keeping good relationships with their customers, and we've even got special deals because we've been working with them for so long. Overall, my family has always had a great experience with Lindsay VW, and we look forward to working with them in the future.

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Alicia

Jun 28, 2016

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I loved my experience! I had a difficult situation involving a trade in. My sales guy Joshua Pidek was so kind, patient, and understanding! As well as the finance department. Not once did I feel pressured or not cared for in my buying experience. They were able to help me get my new Jetta which I love at a great price and rate. I would recommend them to anyone in search for a new VW!

AW

Alicia Wright

Jun 28, 2016

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I loved my experience! I had a difficult situation involving a trade in. My sales guy Joshua Pidek was so kind, patient, and understanding! As well as the finance department. Not once did I feel pressured or not cared for in my buying experience. They were able to help me get my new Jetta which I love at a great price and rate. I would recommend them to anyone in search for a new VW!

HA

Houssem Abbes

Jun 27, 2016

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Good experience I am totally satisfied I recommend to visit this dealer.Nice service and great prices.

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nicotay

Jun 27, 2016

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We enjoyed our buying experience at Lindsay! Our salesperson Simon Chu was extremely personable and was very helpful when buying our Tiguan. We highly recommend this dealership and working with Simon.

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JOHN C HELWIG

Jun 25, 2016

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Excellent experience. Lindsay staff were courteous, knowledgeable and very versed in the process. Most important, they were transparent. After having a terrible experience with another dealer, this was a breath of fresh air. Simon Chu was simply fantastic in handling the process and Mark his manager was really pleasant.

JC

JOHN C HELWIG

Jun 25, 2016

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Excellent experience. Lindsay staff were courteous, knowledgeable and very versed in the process. Most important, they were transparent. After having a terrible experience with another dealer, this was a breath of fresh air. Simon Chu was simply fantastic in handling the process and Mark his manager was really pleasant.

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E.

Jun 24, 2016

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Kyle at Lindsay VW was great to work with. He is quiet patient and follows through with his word. Thanks!

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DCraigvw

Jun 23, 2016

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I really appreciate the care given by several employees in sales and also in service. Alfonso Monteverde goes above and beyond to respond l questions and concerns. He makes sure he takes care of you whether a sale is involved or not. Josh Pidek is also most helpful and appreciated. In the service department, Pete was very helpful. I live almost 60 miles away but drive to Lindsay VW in Sterling VA because I know I will get taken care of in a fair way. Thanks guys! Daniel Craig

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Nicolas L

Jun 21, 2016

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Bob Derby at Lindsay Volkswagen made the process of buying our Tiguan smooth and worry-free. We would recommend him strongly. He is extremely knowledgeable about the vehicles, and we left very confident in the car we drove off the lot.

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Nicolas L.

Jun 21, 2016

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Bob Derby at Lindsay Volkswagen made the process of buying our Tiguan smooth and worry-free. We would recommend him strongly. He is extremely knowledgeable about the vehicles, and we left very confident in the car we drove off the lot.

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Chris Edward B

Jun 17, 2016

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I purchased a used BMW from Lindsay VW and traded in a used VW on 3/12/2016. The sales rep (Al) was very professional and all around excellent. He was honest, patient, and accommodating. He asked me if I was former military to see if he could get an additional discount for me. Al gave me the price I asked for my used car with no questions asked. I could not have asked for a better deal and could not be more pleased. I highly recommend Al and Lindsay VW.

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Chris Edward B

Jun 17, 2016

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I purchased a used BMW from Lindsay VW and traded in a used VW on 3/12/2016. The sales rep (Al) was very professional and all around excellent. He was honest, patient, and accommodating. He asked me if I was former military to see if he could get an additional discount for me. Al gave me the price I asked for my used car with no questions asked. I could not have asked for a better deal and could not be more pleased. I highly recommend Al and Lindsay VW.

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Ian Hoenisch

Jun 16, 2016

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We saw a car advertised online and I contacted the dealer via email. Joshua responded quickly and accurately. We swung by a couple of days later and this was by far the best and most efficient car purchase I've ever done. The dealership is clean, efficient, and friendly.Joshua in particular made the experience unbelieve smooth. He knows what a fair deal is, and gets the right people to the table quickly. I'd recommend him highly.

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Parinya

Jun 13, 2016

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The best of service. I bough with Chuck who is very nice guy. After sale he alway contact back customer.

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Jae

Jun 13, 2016

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I have had several car buying experiences before and by far Simon was one of the best I have ever came across when it comes to purchasing a car. He was knowledgable, honest, kind, and very professional from the start. We selected a pre owned Tiguan and couldn't be happier. I highly recommed Simon Chu if you ever go to Lindasy VW in Sterling. I assure you you will have one of the best car experiences. p.s even after the deal was over, he was so nice and patient enough to explain every single details about the car and so nicely greeted us until we drove off. Such a nice pleasant guy !! Thank you Simon ! Jae & Anna

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winnerbee

Jun 13, 2016

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Chuck who is the best sale that follow up and keep contact to customer. So I'm so satisfied. I'd like to recommend to another person to deal with him. He's very nice man.

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las0311

Jun 13, 2016

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We had a wonderful experience! Bob was fantastic and the entire experience was flawless! We drove from Philadelphia and were met at the train station nearby, We love the car . I wish we lived closer so we could have it serviced there as well.

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Jae123

Jun 13, 2016

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I have had several car buying experiences before and by far Simon was one of the best I have ever came across when it comes to purchasing a car. He was knowledgable, honest, kind, and very professional from the start. We selected a pre owned Tiguan and couldn't be happier. I highly recommed Simon Chu if you ever go to Lindasy VW in Sterling. I assure you you will have one of the best car experiences. p.s even after the deal was over, he was so nice and patient enough to explain every single details about the car and so nicely greeted us until we drove off. Such a nice pleasant guy !! Thank you Simon ! Jae & Anna

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kcc957

Jun 12, 2016

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Bob Derby helped us find the car we wanted and sent us on our way happy ! He followed up to make sure we were content

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kabin73388

Jun 12, 2016

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Best dealer period. They know how to do business. They won't give you any hidden fees or anything. They make car buying process very straight forward and easy. I purchased a car from Simon Chu at Lindsay and it was the best car buying process I ever had. Five stars!

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danbrin

Jun 12, 2016

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I leased a 2016 VW GTI here. I had an incredible experience from top to bottom...with special thanks to Joshua Pidek and Jerry Holloway. I was well taken care of, and most of all left with great peace of mind that I got a fair deal. Highly recommended!

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kabin73388

Jun 12, 2016

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Best dealer period. They know how to do business. They won't give you any hidden fees or anything. They make car buying process very straight forward and easy. I purchased a car from Simon Chu at Lindsay and it was the best car buying process I ever had. Five stars!

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VWGuy

Jun 11, 2016

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We selected a pre-owned VW Tiguan with the assistance of Simon Chu. He is very soft-spoken and patient. There was no high pressure. He listened and helped us with our decision. Simon was very patient with us in our negotiations and questions.

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Udi

Jun 11, 2016

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I have purchased a pre-owned Ford Explorer from this location. I have to mention that this location is one of the best dealerships I have ever been to. I went there to check the vehicle with my wife and my daughter. I got a great feeling as soon as I walked in to the dealership because all of the workers were in happy moods. Happy staff means a lot to a company. There was a nice gentleman at the door to greet us and escorted us to the lounge area to wait. I have been helped by this great worker Al Sing. He tried his best to serve my needs. And not only trying he actually talked to his upper management and brought the vehicle's price that I wanted to pay. I honestly offered a very challenging offer and non of the other dealerships in VA or MD could help me with my needs. The dealership did so many extra work to restore the vehicle into a brand new state SUV to maintain their dealership standards, which is a great bonus for customers. Al has been helpful from the beginning to the end. I live in Maryland and I had to do the MD inspection which is very strict about everything. During the inspection they have suggested that I should have the front wheel break cleaned up well because of the rust. Linday VW Dulles is a great dealership. They have installed a brand new set of full breaks system to the front instead of cleaning up as a nice gesture and no fees.I could not have asked for more for a used vehicle purchase. Mr. Al Singh still checks on my vehicle time to time and he remembers everyone of you. That is something rare I have experienced from a dealership sales person. Because they deal with a lot of customers easily forget about you.All this care for a non VW vehicle first of all. I can only imagine how great it would be if I were to purchase a VW their own brand from them.I really recommend this dealership to everyone. It was really worth the drive from Maryland to VA to get a vehicle. I am still Thankful for the whole staff.

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"Udi"

Jun 11, 2016

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I have purchased a pre-owned Ford Explorer from this location. I have to mention that this location is one of the best dealerships I have ever been to. I went there to check the vehicle with my wife and my daughter. I got a great feeling as soon as I walked in to the dealership because all of the workers were in happy moods. Happy staff means a lot to a company. There was a nice gentleman at the door to greet us and escorted us to the lounge area to wait. I have been helped by this great worker Al Sing. He tried his best to serve my needs. And not only trying he actually talked to his upper management and brought the vehicle's price that I wanted to pay. I honestly offered a very challenging offer and non of the other dealerships in VA or MD could help me with my needs. The dealership did so many extra work to restore the vehicle into a brand new state SUV to maintain their dealership standards, which is a great bonus for customers. Al has been helpful from the beginning to the end. I live in Maryland and I had to do the MD inspection which is very strict about everything. During the inspection they have suggested that I should have the front wheel break cleaned up well because of the rust. Linday VW Dulles is a great dealership. They have installed a brand new set of full breaks system to the front instead of cleaning up as a nice gesture and no fees. I could not have asked for more for a used vehicle purchase. Mr. Al Singh still checks on my vehicle time to time and he remembers everyone of you. That is something rare I have experienced from a dealership sales person. Because they deal with a lot of customers easily forget about you. All this care for a non VW vehicle first of all. I can only imagine how great it would be if I were to purchase a VW their own brand from them. I really recommend this dealership to everyone. It was really worth the drive from Maryland to VA to get a vehicle. I am still Thankful for the whole staff.

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ldh058

Jun 10, 2016

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I have owned only VW Cars going back to 1990. Having traveled and lived in many locations around the US, I have to say this to be the best VW dealership I have had a relationship with! The staff goes out of their way to make you feel part of the family. This past week, I bought a car there and my salesman did not pressure me, rather he showed me the great features and how fun it would be to drive the Sportswagon. Thanks Clyde! I would also like to add that the service department corrected a small issue and they could not have been more professional and caring. I highly recommend going to Lindsay to test drive one of their cars if you are shopping. You won't regret it!

L

ldh058

Jun 10, 2016

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I have owned only VW Cars going back to 1990. Having traveled and lived in many locations around the US, I have to say this to be the best VW dealership I have had a relationship with! The staff goes out of their way to make you feel part of the family. This past week, I bought a car there and my salesman did not pressure me, rather he showed me the great features and how fun it would be to drive the Sportswagon. Thanks Clyde! I would also like to add that the service department corrected a small issue and they could not have been more professional and caring. I highly recommend going to Lindsay to test drive one of their cars if you are shopping. You won't regret it!

GR

Golf R Mom

Jun 8, 2016

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The staff at Lindsay VW are sooooo great to work with! They make buying a car FUN! Would highly recommend anyone to visit Lindsay VW. They are unlike any other dealership around. I have visited many dealerships in the NVA, Richmond, Fredericksburg, and Charlottesville areas and none of them compare. Very fair in pricing. They truly want you to experience the fun of being a VW owner. I am now the VERY HAPPY owner of a Golf R.

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Lato2016

Jun 7, 2016

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I can highly recommend this dealership. It was the Memorial Day weekend when I bought my car. They offered some snacks and drinks, which was a nice gesture. My sales consultant Markell was nice and offered a good advice. If you're looking for a new or used Volkswagen, it is a great place to get one!

AH

A. Hendrikson

Jun 7, 2016

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I have purchased many new and used vehicles in my lifetime. My experience at Lindsay Volkswagen was exceptional. Our sales person Omar Linton gave us so much information without being pushy. He let us direct which car we were interested in. His knowledge was amazing. Brian in finance made the purchase process painless. I love the Passat we purchased - could not be happier. Thank you Lindsay Volkswagen, we will be back in the future. I will and have recommended them to friends and family.

HJ

H. J.

Jun 5, 2016

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The dealer was both friendly and helpful. The car was great. The environment was clean, with refreshments provided. They respectfully avoided talking too much about selling extra services. Really nothing to complain.

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Jacobnessel

Jun 4, 2016

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After speaking to several dealers in the area, I was lured to this dealership by Raj under the promise of if not being satisfied, I would receive a full tank of gas for making the nearly hourlong drive. I was not disappointed and therefore did not get my gas. Raj was extremely professional, knowlegdable, straight forward and quick to answer any questions I had. The entire process of walking in the door to driving out in a new car was less than an hour. I would recommend Lindsay Volkswagen, and especially Raj for your new car search!

J

jm2893

Jun 2, 2016

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I highly recommend visiting Lindsay VW if you're in the market for a new vehicle. I had been car shopping the last month and test drove the 2016 Jetta Sport (at another dealer not affiliated with Lindsay) and instantly fell in love with everything it had to offer. I didn't make a decision on buying the vehicle right away because I felt pressured at the time to purchase the vehicle and felt the other dealership did not listen to what I wanted as a customer.Al Singh was able to help me with my purchase this past Saturday and I have been so happy with my purchase and overall experience. Everything went smoothly across the board. He was able to listen to what I wanted and didn't pressure me into another car or options that I was not interested in. He understood that I was set on buying the Jetta Sport and made sure he delivered on my expectations. Both him and Larry in financing made buying my first brand new car an unforgettable experience and I am greatly appreciative for thei

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KLC

Jun 1, 2016

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We had an excellent experience working with Bob Derby at Lindsay WV last weekend. Bob was exactly what we needed to feel good about our buying experience. He was extremely knowledgeable, laid back, and he listened well to our needs and wants. A less knowledgeable or more aggressive salesman would have meant that we would not have purchased a car that day. Thanks to Bob, we love our VW CC and perhaps as important, we felt great about the purchase. When we are in the market for a VW again, we will absolutely work with him. We highly recommend Bob Derby.

LM

Lisa M

Jun 1, 2016

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Had a great buying experience at Lindsay Volkswagen in Dulles, VA. My salesperson Simon was awesome! He explained all the cars we test drove in detail and made me feel very comfortable. In the end I got a great car for a great price. I would highly recommend this dealership.

M

mdiclem924

May 31, 2016

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We worked with Charles Ngvyen and he did an outstanding job. Very patient and helped us get exactly what we wanted, it was a great experience.

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KLC

May 31, 2016

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We had an excellent experience working with Bob Derby at Lindsay WV last weekend. Bob was exactly what we needed to feel good about our buying experience. He was extremely knowledgeable, laid back, and he listened well to our needs and wants. A less knowledgeable or more aggressive salesman would have meant that we would not have purchased a car that day. Thanks to Bob, we love our VW CC and perhaps as important, we felt great about the purchase. When we are in the market for a VW again, we will absolutely work with him. We highly recommend Bob Derby. We also enjoyed working with Larry Schiro in Finance and Jerry Holloway -- both knowledgeable folks with a great sense of humor.

LM

Lisa M

May 31, 2016

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Had a great buying experience at Lindsay Volkswagen in Dulles, VA. My salesperson Simon was awesome! He explained all the cars we test drove in detail and made me feel very comfortable. In the end I got a great car for a great price. I would highly recommend this dealership.

J

Julie

May 31, 2016

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We wanted to upgrade our VW Jetta but weren't sure if we could swing the dream car we spotted online. Joshua Jay had it ready and waiting when we arrived Monday for a test drive. We had our ideal trade in value in mind and knew we'd probably need a little relief on the car price as well. The negotiation skills were never needed as Joshua came back with an exceedingly generous trade in value AND an incentive on the new car. Sold!!! He was also extremely efficient so we were never idle waiting for the process. Blake Curtis handled the finance end of things and ensured he credited us for any incentives remaining on our Jetta, saving us even more on the total purchase. This is our second experience with Jerry Holloway and his awesome team--highly recommend Lindsay! They will move mountains for you!

JH

Jenn H.

May 31, 2016

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Just purchased a 2014 Jetta from Lindsay VW of Dulles- My sales rep, Josh Pidek was great! The process was very streamlined and hassle free. They have the best deals in the area on VWs.

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zballin

May 31, 2016

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I recently purchased a Passat SE with technology from LIndsay. Every aspect of the purchasing process, from the test drive to negotiations, was excellent. Raj, our salesman, was knowledgable and a pleasure to work with. He made the entire experience easy and fantastic. I would recommend Raj, and LIndsay VW, to anyone looking to purchase a vehicle.

FZ

Francisco Zalduendo

May 31, 2016

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After visiting six VW dealerships in the area I found Lindsay Volkswagen of Dulles to be the best one by far. I had the pleasure of meeting Simon Chu who was by far the most knowledgeable salesperson I met over the course of my car buying process. He knew the car inside and out and ensured that my car buying experience was stress free. I was very pleased that they clearly valued customer service and a long term relationship with their clients. I was able to get the exact car I wanted at a fair price and I highly recommend looking at this dealer for anyone looking to buy a new VW in the Washington metro area.

ZS

Zach Smith

May 31, 2016

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Found a used 2012 Subaru that I had been looking for for awhile, Emailed Charles Nguyen about the car and made an appointment to come view and drive the vehicle. The same night, I decided to purchase the car and was helped by Blake Curtis with financing on the vehicle.After about a week of driving the car, I noticed the Clutch started slipping. I called Charles and made an appointment to bring the car in to have it looked it. I brought the car in and was introduced to one of the service advisors and managers, and also one of the technicians who drove with me to confirm the clutch issue I was having. After some conversations and consideration, Blake and I had come to the conclusion of the Dealer agreeing to pay and undisclosed amount of the bill to have the car fixed. There was also a TPMS issue that was taken care of at the same time, at no cost to me.I cannot thank Blake and Charles as well as the rest of the staff enough for my experience with them. Top notch staff, great job guys.

FZ

Francisco Zalduendo

May 31, 2016

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After visiting six VW dealerships in the area I found Lindsay Volkswagen of Dulles to be the best one by far. I had the pleasure of meeting Simon Chu who was by far the most knowledgeable salesperson I met over the course of my car buying process. He knew the car inside and out and ensured that my car buying experience was stress free. I was very pleased that they clearly valued customer service and a long term relationship with their clients. I was able to get the car I wanted at a fair price and I highly recommend looking at this dealer for anyone looking to buy a new VW in the Washington metro area.

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shane2012

May 30, 2016

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I wanted to lease another GLI. The entire experience took maybe 90 minutes. Was able to complete entire process via email and phone. Showed up to sign the already assembled paperwork and it was done. This was my second experience at this dealership and highly recommend it.

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MaryJ

May 30, 2016

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Joshua Pidek helped sell me my car. His professional approach made me feel very comfortable. He worked with me at my pace when deciding on a vehicle. He really went the extra mile in customer service.

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sbrewer

May 28, 2016

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Josh was my sales associate. He was quick knowledgeable and professional through the entire processes. No gimics, and was able to answer all of my questions and concerns very quickly.

RP

Robert Plummer

May 27, 2016

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Been a customer since 2011. Have never been disappointed in any way. Still the top notch dealership in my 69 years. Raj was exceptional and always concerned to provide a superb experience.

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jdsmithz

May 26, 2016

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I recently purchased a 2013 VW CC Sport from Lindsay VW and can undoubtedly say that the experience from start to finish was fantastic. I had the pleasure of dealing with Bob Derby who was extremely accommodating to everything that I requested.I went to the dealership to check out two different VW Passats and when I got there Bob had already set aside the two vehicles and welcomed me at the front door. He took me to see them and gave me ample time to play around with both vehicles before taking them out for a few test drives. After about an hour of feeling out the vehicles, a lot of insight from Bob and a painless price negotiation, I decided to make a purchase on the 2012 VW Passat SE. Bob allowed me to stop by the next day to do the paperwork and make the final purchase.Here's the part that made Bob Derby an All-Star. When I came back the following day after agreeing on a car and price, I decided that I wanted to check out one last vehicle, the 2013 VW CC Sport. He held the paperwork for the Passat, pulled the CC from a satellite lot and allowed me to play with it and test drive it on my own. When it came time for me to decide between the two vehicles he let me test drive the Passat one more time and included his own recommendation on which vehicle would be a better fit for me. At the end of the day, I traded in my vehicle at fair value and was driving off the lot as a proud owner of a 2013 VW CC Sport.For anyone looking into a new vehicle, I highly recommend Lindsay VW and please request Bob Derby as your sales associate. Also, if Larry Schiro is available on the day of your purchase, I recommend that you request him for your financing needs. Thank you Bob and Larry, because dealing with me was probably more stressful for you then it was for me!

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jay412

May 25, 2016

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I recently purchased a 2016 Jetta GLI from Omar Linton at Lindsay VW. The experience was positive from my first contact to the last. I had done some online research before contacting the dealership and submitted a request for a quote online. Omar responded to my request within minutes, then followed up with a phone call. He answered my initial questions and we set up an appointment. I live in PA and travel to northern VA for work weekly. Lindsay's price beat any price I could find for a similar car around Pittsburgh by more than $3,000. I purchased the car during the first appointment.Omar was kind, friendly, enthusiastic and helpful. Larry from Finance was also helpful during my experience.

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eLindemann

May 24, 2016

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Very friendly service in a clean and professional building. My dealer Josh Pidek was very helpful in the buying process, and continues to check on how happy I am with my GTI on a regular basis. Will definitely return to buy my next Volkswagen.

SF

skins fan

May 24, 2016

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Have purchased my 3rd new car from Lindsay VW . This one was the 2016 Golf R. Ordered it with Joshua Pidek.The order process was easy, the wait for the car long.Josh maintained contact throughout the long wait providing order status updates as they came in. After the purchase Joshua stayed in contact to ensure my pleasure with the new R was as lasting as the wait to obtain the R.If looking for a new GTI Golf R or any VW, stopping into Lindsay VW for a visit with Josh Pidek is a solid move.

GG

Garrett Gross

May 23, 2016

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I recently decided to check in at Lindsay VW on my multi-stop research expedition for a used car. I did all my homework and narrowed down my choice to 4 completely different makes/models, one of which was a VW GTI. Alfonso Monteverde greeted me at the door with a handshake and offered my wife and me a soft drink. Alfonso talked me out of more expensive models that were beyond what I really would have wanted to pay for, and helped me find the right car. Alfonso clearly understands the business, and the negative results inherent in being pushy and upselling. He even took me to the service department to ask straightforward maintenance questions to the people who work with these vehicles every day. Turns out that almost everyone I spoke with also owns a GTI, and have been repeat owners. I left the dealership that day with a brand new GTI for the budget I set myself on a used one, and find myself driving one of the most fun vehicles I've ever owned. I have since been contacted by Alfonso to ensure I am still happy with my purchase decision and my experience at Lindsay VW, and as I told Alfonso, I couldn't be more satisfied. Thanks!

MR

Mitch Rodia

May 23, 2016

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I bought my 2009 Genesis through Lindsay VW in December '15. I worked with Josh Pidek who made the process truly painless. None of the usual dealer back and forth with high pressure tactics. Took me out on a test drive with two vehicles, I made my decision and we worked from there. I think I was in and out in about 2 hours or less. Josh was honest and upfront about everything, and even followed up a couple weeks after the sale to see if everything was still okay. I'd highly recommend going to see him if you need to purchase a vehicle, new or used.

LH

Laura Herlihy

May 23, 2016

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Josh and the team at Lindsay were tremendous, and made purchasing the right car at the right time and price easy for us. They did everything they could to ensure the right car, right features, etc. - and everything they could to give us a fair price and great financing options. The entire experience was about as fast, easy and painless as a car purchase could be - in other words, it didn't feel like a car purchase. Great facility, great team!

GG

Garrett G.

May 23, 2016

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I recently decided to check in at Lindsay VW on my multi-stop research expedition for a used car. I did all my homework and narrowed down my choice to 4 completely different makes/models, one of which was a VW GTI. Alfonso Monteverde greeted me at the door with a handshake and offered my wife and me a soft drink. Alfonso talked me out of more expensive models that were beyond what I really would have wanted to pay for, and helped me find the right car. Alfonso clearly understands the business, and the negative results inherent in being pushy and upselling. He even took me to the service department to ask straightforward maintenance questions to the people who work with these vehicles every day. Turns out that almost everyone I spoke with also owns a GTI, and have been repeat owners. I left the dealership that day with a brand new GTI for the budget I set myself on a used one, and find myself driving one of the most fun vehicles I've ever owned. I have since been contacted by Alfonso to ensure I am still happy with my purchase decision and my experience at Lindsay VW, and as I told Alfonso, I couldn't be more satisfied. Thanks!

SO

Sold on VW

May 22, 2016

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As a 7 time VW owner during my teen and adult years, when it came time to purchase a new car VW was top of the list. I engaged with Josh Pidek early in my search and he was incredibly patient and informative during a several month comparative shopping process. Never once did Josh pressure me or attempt to upsell me. As a result I got the car I wanted with the exact options right on budget. I would go back to Lindsay in a heart beat and would request to work with Josh. Everyone at Lindsay is incredibly knowledgable, professional and efficient !

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DavidMk7

May 20, 2016

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I have dealt with numerous VW Dealerships in my lifetime, and Lindsay VW is by far the best dealership I have worked with. I am a resident of Richmond, VA, and I am willing to consistently drive to Sterling to work with Josh to get my car. Yeah, he's that good.

X

XORCIST

May 20, 2016

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Joshua Pidek is one of the most knowledgeable salesman I have ever dealt with. Super knowledgeable all things vw. Anytime I'm in Lindsay VW he is always there to answer questions and knows where to find the answers to tough questions.Glenn and Josh Hannabass are the only 2 people I work with in the service department both are friendly, helpful, and very knowledgeable.

JW

Jason W. -- Sterling, VA

May 20, 2016

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I've been a Lindsay VW customer for six or seven years. When I moved to the area, I began taking my 2006 Passat to Lindsay for service. Their workmanship and professionalism was always superior, and their technicians kept my car in tip top shape. So, when I decided I wanted new VW last year, it was an easy choice to make Lindsay the only dealership with whom I wanted to work. My sales guy, Josh Pidek, and all the other professionals made my purchase painless. And truth be told, I consider everyone I've worked with at Lindsay over the years to have become a friend. They're an example of the kind of concerned and customer-centric service that all dealerships should aspire to. Kudos to Lindsay VW.

J

jakeschlink

May 20, 2016

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Joshua Pidek has been the most helpful salesperson ever. He's been ever so helpful with buying parts from the parts department, advice on my car, and other useful information. I would trust this man to not only get me a great deal on a car I'm buying, but to also get it to me with every feature I wanted, and in my budget.

N

Nicole09RN

May 20, 2016

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Great car buying experience! Josh Pidek was professional, courteous and answered all of our questions in reference to a Certified 2013 Volkswagen Tiguan SEL! We test drove the car then got down to business and finalized a deal within an hour and a half - an all time record ESPECIALLY after working all day. A few days after our purchase, I even received a follow up email making sure I was happy with my purchase. Talk about customer satisfaction! The dealership was clean and there was never any pressure from sales personnel or finance/managers. The amenities are great. The lounge has really comfortable seating, a tv, and snacks. Ladies....There is even a lady who is there once a week and does your nails for FREE.The next week I brought my car in for a protective coat to be put on. My service adviser, Matt Waller was fantastic. Very friendly and thorough. Didn't have me waiting long at all. And....easy on the eyes, ladies!! Overall A+

BS

Brett Sutterley

May 20, 2016

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Josh Pidek is the man! I have bought four cars from him and every time he has been extremely patient and has helped me to find the perfect car. Even through all the dieselgate crap Josh and the team at Lindsay have made me even more confident in being a VW owner. I do not hesitate to recommend him to my friends who are looking for new cars.

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Alini

May 20, 2016

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Al was a great helper and still is. I admired his knowledge and dedication. I can easily tell that he loves his job and thats make him the BEST seller. Thank you Al for your honesty and you are different than the other sales people. You are very welcoming and easy to deal with. There was not a moment that I felt being taken advantage off like I had in the past with someone else. Keep up the good work and I will definitely come back to YOU. Not forgetting to thank Blake Curtis because he matched the online price :). Also Larry Schiro, very professional and he helped me have a better understanding on the financial side. Lindsay Volkswagen of Dulles is lucky to have you guys!

M

Mk7gti

May 20, 2016

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Josh Pidek was an awesome salesman. Never had an experience like that with any other salesman. He was very kind and understanding, and knew what vehicle would work perfectly for my style and budget.

JS

Jake Schlinkmann

May 20, 2016

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Joshua Pidek has been the most helpful salesperson ever. He's been ever so helpful with buying parts from the parts department, advice on my car, and other useful information. I would trust this man to not only get me a great deal on a car I'm buying, but to also get it to me with every feature I wanted, and in my budget.

N

Nicole09RN

May 20, 2016

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Great car buying experience! Josh Pidek was professional, courteous and answered all of our questions in reference to a Certified 2013 Volkswagen Tiguan SEL! We test drove the car then got down to business and finalized a deal within an hour and a half - an all time record ESPECIALLY after working all day. A few days after our purchase, I even received a follow up email making sure I was happy with my purchase. Talk about customer satisfaction! The dealership was clean and there was never any pressure from sales personnel or finance/managers. The amenities are great. The lounge has really comfortable seating, a tv, and snacks. Ladies....There is even a lady who is there once a week and does your nails for FREE. The next week I brought my car in for a protective coat to be put on. My service adviser, Matt Waller was fantastic. Very friendly and thorough. Didn't have me waiting long at all. And....easy on the eyes, ladies!! Overall A+

FF

Frank Floresca

May 20, 2016

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Our buying experience with Simon Chu was superb. He was very respectful and patient. Took time to show and explain the features of the the vehicle. He assisted and supported in scheduling the maintenance of the vehicle and also made arrangement for a loan car. Simon Chu is a man with honor. He made sure the floor mats that were not in the vehicle was provided and delivered. Will highly recommend him to my family and friends. Again, it was really a great experience dealing with him.

FF

Franklin Floresca

May 19, 2016

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Our buying experience with Simon Chu was superb. He was very respectful and patient. Took time to show and explain the features of the vehicle. He assisted and supported in scheduling the maintenance of the vehicle and also made arrangement for a loan car. Simon Chu is a man with honor. He made sure the floor mats that were not in the vehicle was provided and delivered. Will highly recommend him to my family and friends. Again, it was really a great experience dealing with him.

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rob-vw1234

May 18, 2016

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Had an issue with my pervious car, and they were able to care of it, and work with me on a new car at a good price. The best part is they were up front with me and both managers did a good job helping me out.

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Cjn

May 17, 2016

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We had a great experience at Lindsay auto. Sales consultant Simon C. and sales Manager Marc W. were great to work with. Even the finance guy(Brian?)was great. Easiest and most relaxed car buying experience we have had.

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Cjn

May 17, 2016

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We had a great experience at Lindsay auto. Sales consultant Simon C. and sales Manager Marc W. were great to work with. Even the finance guy(Brian?)was great. Easiest and most relaxed car buying experience we have had.

J

jones2302

May 16, 2016

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I had an excellent experience working with Al Singh to purchase a new GTI. We were able to settle on everything via phone and email, and then finalized very quickly in person at the dealership. There were no surprises and the pricing was competitive compared to other local dealers. I was out the door within an hour and felt like I was treated very well. Al has also kept an open line of communications to make sure I am happy with the car and answer any questions. This has really been a pleasant transaction, and Lindsay has become my go-to VW dealership.

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coachjaye

May 12, 2016

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Simon Chu was great, the time he spent with me and my wife was outstanding, his knowledge of the cars on the lot and what the pros and cons were helped us make the right choice for our family. In addition the finance team was amazing and quick thank you Simon.

1

16GLI

May 11, 2016

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Buying my GLI from a VW car guy that's also customer centric is priceless. Thanks Joshua!! I definitely will buy my next VW from Joshua Jay.

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aandjmcf

May 11, 2016

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Joshua Jay made our purchase simple and pleasant. He thoroughly explained everything both about the process and the vehicle. We'd definitely return to work with him!

BS

Bobby Singh

May 11, 2016

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I was looking for a used car for my Son on cars.com and found one at Dulles VW Lindsay Dealership.. Met the super wonderful salesman Mr Bob Derby there ,, he was very professional and helpful and I got great deal on the car for my collage Freshman Son .. I paid few thousand less than any other place .. Everyone at the dealership were super nice and very knowledgeable.. The best car buying experience I ever had in life .

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Jsekel3

May 10, 2016

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I would like to start this review off by thanking Blake, josh pidek & Larry for working with us to make sure we were happy with what my husband and I were purchasing. We had been in contact with josh for almost a month trying to find the perfect car to suit my husbands needs. Josh was never pushy nor did he try to sway us towards something we didn't want. We test drove a few different cars until we found one we really liked. He was very patient with us in making our decision. Once we were talking numbers Blake was more than willing to get us where we wanted to be. We then moved on to the finance part with Larry who took the time to explain in great depth the different warranties they offer & their benefits. He was also not pushy in trying to sell us the warranties. We are very happy with our decision and how well we were treated! Thanks guys!

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tsteve

May 10, 2016

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We drove from out of state on a whim as Lindsay was open on a Sunday and had the only Touareg Exec around ... and even in a color we liked. Joshua greeted us and from that moment on was as personable and professional as a sales advisor could be. No pressure sales and very helpful with test drive and after the sale tutorial in the car. I have no reason to buy a Volkswagen anywhere else ... Joshua would be my first stop.

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dj333hp

May 10, 2016

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The purchase on my new 2016 GTI was about 2 years in the making. I began working with Josh in the summer of 2014 when the MK7 GTI was just coming out and almost put a deposit down, but didn't. Josh kept in touch over the next 20 months or so updating me on when they had certain trim and colors available but he was never pushy to sell me the car. Fast forward to April 2016 and we worked together to quickly come to a good price on a MK7 GTI S that had everything I wanted. If you are in the market for a GTI there is no better place to go than Lindsay VW and make sure you work with Josh!

JJ

Joshua Jay

May 9, 2016

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My husband and I went in to purchase a car for our daughters. We left with two 2016 Jettas. Josh was great. We test drove multiple cars. Didn't like some of our color options. He was patient and took his time with us. We took our daughter back a week later so Josh could review the car with her. Great experience!!!! Would definitely buy another VW and from Josh.

MM

Mel M.

May 9, 2016

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Recently purchased a car from Lindsay Volkswagen of Dulles and it was the BEST car buying experience I have had ! Our Salesman - Joshua Jay was great to work with - I highly recommend his services. As always, car buying takes a few hours but he made sure we were very comfortable during the process. If anyone is looking for a good deal on a New or Used car make sure you go to Lindsay Volkswagen of Dulles and ask for Joshua Jay - you will be happy you did !!

M

MKI

May 9, 2016

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At the end of March we bought a 2016 VW Golf at Lindsay's. It was a great experience due to our salesperson Joshua Jay: No pressure, very helpful, all around great to work with! I highly recommend Joshua and Lindsay

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Penny123

May 5, 2016

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Mr. Chu , was very knowledgeable of the Tiguan .Very understanding of my needs for a vehicle . He put me at ease and made me feel comfortable about my Volkswagen purchase .Thank you N

AS

Anna S.

May 4, 2016

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I purchased a brand new 2016 Jetta SEL from Lindsay and I am so please with both the car and the dealership. The staff at Lindsay is very courteous and professional, and it's obvious that they truly value customer service. The facility is clean and comfortable, and I know from past experience that their service center does great work at a great price. A big thanks to Charles and Jerry for their assistance with the sales process.

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VWjetta16

May 2, 2016

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My wife and I bought our 2007 VW in for service a few days ago. The repairs needed required a substantial investment that left my wife and I questioning if the repair was worth it for a 9-year-old vehicle. Our VW was dependable and was still proving to be sturdy even though it needed repairs. The repairs would require several days to complete and the folks at Lindsay VW loaned us a 2016 VW. It was at that moment we began to consider perhaps it was time to trade our car for one that was newer.Our mechanic, Matt, was patient while my wife and I gave some thought to leasing a new vehicle. Matt recommended we speak with Joshua in sales and after a day of considering our options we decided to make the call. Joshua listened and worked tirelessly to put together a deal with Laura in Finance that addressed our specific financial picture. They were all professional and in less than 72 hours we invested in a 2016 VW Jetta. This is our third VW over the course of a 22-year marriage and each vehicle has given us superior service. Again, Matt, Laura, and Joshua have gone above and beyond and worked tirelessly on our behalf, and we are thankful for their dedication to such excellent service and are proud to be a part of the VW family.

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DylanPowell

May 1, 2016

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After months of searching for a used car, I finally had settled on inquiring about a 2010 Jetta TDI that Lindsay had in stock. Bob Derby was very helpful in guiding myself through the process of buying a vehicle as it was the first time I had done so a dealership. Even when a small problem arose with my insurance being transferred to the newly purchased vehicle, they offered to pay for a room for myself and my friend because we had travelled from out of state to go look at/buy the vehicle. As this was my first trip to a dealership, they have set the bar extraordinarily high for future dealerships to stand up to. I will most likely be making a repeat purchase in the future.

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paulk

Apr 30, 2016

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Not an honest dealership. Sales manager, Clinton Kliegel, made a promise to me that he did not uphold. They will do anything to take advantage of you to make an extra buck. Positive reviews are coming from upper management. I've personally seen employees writing there own reviews. Management staff is undertrained and needs lots of work. I'd recommend going elsewhere. Would not recommend this dealership to anyone. Jerry, although comes off as a nice guy, really has no management experience whatsoever.

E&

E & R Ashburn

Apr 29, 2016

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My fiance and I went in to Lindsay Volkswagen to drive a Jetta to compare with a Civic. We didn't know anything about Volkswagens, and thought we would probably buy the Honda. Alfonso Monteverde took the time to educate us about the car, the various engines and trim levels, and answered all our questions with great product knowledge and endless patience. Absolutely no pressure at all. We test drove 3 different models/trim levels, and came away with a new Jetta Sport. Alfonso made getting to our price a pleasure, rather than a dread. While we were in finance, also one of the best experiences I have had in consummating a car sale, Alfonso helped get the things out of the car we traded in and into the new car. Then he gave a complete rundown on the features of the car. Since then, he has checked in to see how things are, and offered a refresher/extended education if we want on use of the navigation and other electronic functions.

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E & R Ashburn

Apr 28, 2016

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My fiance and I went in to Lindsay Volkswagen to drive a Jetta to compare with a Civic. We didn't know anything about Volkswagens, and thought we would probably buy the Honda. Alfonso Monteverde took the time to educate us about the car, the various engines and trim levels, and answered all our questions with great product knowledge and endless patience. Absolutely no pressure at all. We test drove 3 different models/trim levels, and came away with a new Jetta Sport. Alfonso made getting to our price a pleasure, rather than a dread. While we were in finance, also one of the best experiences I have had in consummating a car sale, Alfonso helped get the things out of the car we traded in and into the new car. Then he gave a complete rundown on the features of the car. Since then, he has checked in to see how things are, and offered a refresher/extended education if we want on use of the navigation and other electronic functions.

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Paul

Apr 22, 2016

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I have to say Lindsay Volkswagen of Dulles was great! The entire staff made our time there a superb car buying experience. I have bought many cars and have dealt with quite a few different dealerships., This was my first VW purchase and first time buying from Lindsay Volkswagen, it was a completely professional, pleasant experience. Bob Derby was great to work with! You definitely have a feeling of appreciation for being a Lindsay Volkswagen of Dulles customer! Thank you!! Will buy from them again!

HG

Happy GTI Owner

Apr 19, 2016

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Simon Chu went out of his way to make car buying fun again. The entire process was quick, smooth and professional. Thank you to Simon and the entire Lindsay team. I love my new GTI!

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SC3773

Apr 18, 2016

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Joshua Jay and the team at Lindsay made our transaction smooth as can be. We were from out of state , coming in for our purchase - everything was prepared and taken care of. We had some questions after our purchase and the team was glad to help. Highly recommend this dealership.

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dmoore13

Apr 15, 2016

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I had a great experience buying my new GTI. Simon guided me to the car I really wanted and helped the most. I actually came in to test drive a Passat. After the test drive Simon could tell i liked that car, but wanted something a bit more AGGRESSIVE. After testing the GTI i was sold and the rest was history. I feel I got a fair amount for my trade, i paid a fair amaount for my vehicle, and i left the dealer a happy man. Thanks again

HP

Happy Potential Custormer

Apr 13, 2016

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I was not able to close a deal on a used car, but I must say Al Singh and Blake Curtis are stand-up professionals. Without going into detail, they could have pressed to sell me a car, but because of some manufacturer safety issues, chose not to and avoid putting everyone at risk. Absolutely no pressure salesmen, and they clearly look out for the well-being of their customers. It's really no surprise Lindsay VW has the great reputation that they have...it's earned and deserved.

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Happy customer

Apr 11, 2016

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This was by far the best dealership that I went to . Their customer service was amazing throughout the whole car buying experience . I am very happy with my car and I would recommend this dealership to anyone who is looking to buy a car !

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KathyC

Apr 11, 2016

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I had a wonderful experience at Lindsay and am very grateful for my salesman Joshua Pidek and the entire staff at Lindsay for helping me into my 2016 Tiguan! As a loyal VW owner, I wouldn't choose any other dealer.

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Joseph T Hatfield

Apr 5, 2016

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Wanted to replace my 2012 Golf R with a new 2016 Golf R. The Golf R can be difficult to acquire and I was very particular about the color and features I wanted. I reached out to a number of dealers in the Washington DC area, including some that Ive done business with before, and only Simon Chu and his manager Jerry Holloway at Lindsay VW took my interest seriously. They willing to take the time and go to the trouble to find exactly the car I wanted. This is my fifth VW since 2000, and this was definitely the most pleasant and efficient car buying experience of them all. Lindsay VW just jumped to the top of my favorite car dealer list.

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c beam

Apr 3, 2016

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I found Lindsay VW on cars.com. We drove from nc to pickup our Golf tsi.s. Clinton [mgt] and Charles[sales] took excellent care of us . Thanks guys.... I would [and will] recommend your dealership to anyone looking for a new VW. c beam raleigh ,nc

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NickB

Apr 2, 2016

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My plan was to purchase a used 2015 GTI. I researched for a couple months and stumbled on a GTI in my budget at Lindsay Volkswagen. I worked with Simon Chu. Simon was friendly and had deep knowledge about the vehicle. He also allowed me to explore and discover features of the vehicle myself. He set a fair price on the GTI and I recieved a great trade in deal for my Acura Rsx. Simon has kept in touch after my purchase to check up on the vehicle and if I had any other requests/questions. He was an absolute pleasure to work with. For financing I worked with Larry Schiro. Larry made the entire financing process simple and undertandable, and his experience was apparent. I also spoke with Blake Curtis and Matt Waller; both futhered my confidence in the vehicle and the future here at Lindsay VW. For my first car buying experience I must say that Lindsay VW made quite the impression.

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Luis

Mar 31, 2016

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We drove from Harrisonburg VA to buy from Lindsay VW. Best price around. Alfonso Monteverde is an excellent sales representative. Be sure to ask for him!

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Dave

Mar 31, 2016

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Just purchased my third new VW from Lindsay. Joshua Pidek is the sales rep I worked with this time. He is friendly, and knowledgeable about VW's. If I seek another VW Lindsay is where I will go first.

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luismial1

Mar 31, 2016

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We drove from Harrisonburg VA to buy from Lindsay VW. Best price around. Alfonso Monteverde is an excellent sales representative. Be sure to ask for him!

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Jettaowner17

Mar 27, 2016

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The sales experience was one of the best I've ever had. Clyde Htoon was very responsive to our requests and went out his way to get us the vehicle we wanted (Jetta for our daughter). We drove 1.5 hours and past other dealerships because of him.

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DD 236

Mar 23, 2016

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Excellent service and deep knowledge. In contrast to other car dealers (competing brands) in the area, Lindsay VW is a pleasure to do business with. The VW I bought is the finest made in comparison to its competitors. I really did my research, weighing in a number of factors from financing, to safety and comfort, to engine specs, and finally, sophistication of the dealership and business process. My dealer, Simon Chu is an expert and left the discovery process to me while informing me each step of the way. He will steer you in the right direction and ensure that your experience will be top calibre. The selection process took well over a year as I needed to get the right vehicle at the right price. Strongly recommended.

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tmb2016

Mar 21, 2016

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I have to say Lindsay Volkswagen of Dulles was wonderful! The entire staff made our time there a superb car buying experience. I have bought many cars and have dealt with quite a few different dealerships., This was my second Beetle purchase, first time buying from Lindsay Volkswagen, it was a completely professional, pleasant experience. Simon Chu was great to work with during the whole car sales process, and Larry Schiro made the financial aspect very comfortable and easy! It was also nice to be introduced to the manager Larry Holloway after buying my Beetle. You definitely have a feeling of appreciation for being a Lindsay Volkswagen of Dulles customer! Thank you!!

RC

Rob C

Mar 21, 2016

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I've bought 4 VW vehicles over the years, 3 from Lindsay. Charles Nguyen is an excellent sales rep - no pressure and very customer service focused. Be sure to ask for him!

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carbug

Mar 19, 2016

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The team of Professionals at Lindsay Volkswagen made the purchase of the Beetle easy. The team of Charles Nguyen, Brian Thomas and Jerry Holloway made me comfortable in the buying process. Their knowledge of the car and the process made my decision much easier The day before I had visited another dealership closer to my home and it all but turned my wife and I off. I decided to visit Lindsay Volkswagen the next day and give the new car process one last chance. Boy, are we ever glad we did. Every one we met from Mr Lindsay down to Charles Nguyen the salesman were polite and bent over backwards answering our questions and making us comfortable in our buying decision.

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COLES

Mar 18, 2016

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I' going to make this short and sweet. Went to Lindsay late on Sat afternoon. Found a car I liked. Spoke with Mr. Charles Nugent. Could not make a decision. Left dealership came back next Sunday, for reasons unknown had a Fraud Alert on my credit report. Could not complete sale. Left, called Mr. Nugent all week inquiring about car and approval. Finally got approval on Friday late evening. I could not go out to dealership on Sat, advised Mr. Nugent could only Make Sunday, did not make that date. Finally was able to go in on Wed. Well guess what? Mr. Nugent was off that day. He advised us to call him when we wanted to come by that day and he would come in. What more can I say: EXCELLENT SERVICE. My husband and I have known Charles for over 26years. When you go to this dealership ask for Charles and you will not be disappointed............................

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Douglas R Cullings

Mar 18, 2016

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We drove from Maryland to buy from Lindsay VW. Best price around. Dealer in MD laughed at the price. Simon and Marc were great. They took there time with us and even stayed after hours.

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mrainey

Mar 18, 2016

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The team at Lindsay VW couldn't have made the car buying process an easy. Clyde Htoon handled the sale and went above and beyond to make sure I was satisfied with the experience. He even took it a step further and followed up multiple times after the sale to ensure that I was pleased with the car and check if there was anything additional he could do. When handed to Brian Thomas for financing, he did everything he could to get me the best rate possible and was very respective of my time. Would recommend these guys to anyone interest in buying a new car!

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Greg Sypolt

Mar 17, 2016

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Best Volkswagen dealership around Northern Virginia area! Great service and nice inventory of 2016 GTI to choose from. Unbelievable professionalism from Simon Chu (Sales), Jerry Holloway (General Manager) and whole staff. Simon was helpful and finding the right 2016 GTI for me. I will buy my next car there again for sure and definitely recommend Lindsay Volkswagen to family and friends looking for a new car. Loving my NEW 2016 Red GTI!

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gsypolt

Mar 17, 2016

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Best Volkswagen dealership around Northern Virginia area! Great service and nice inventory of 2016 GTI to choose from. Unbelievable professionalism from Simon Chu (Sales), Jerry Holloway (General Manager) and whole staff. Simon was helpful and finding the right 2016 GTI for me. I will buy my next car there again for sure and definitely recommend Lindsay Volkswagen to family and friends looking for a new car. Loving my NEW 2016 Red GTI!

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Mike

Mar 17, 2016

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I traded in my old car and leased a Tiguan and could not have been happier with the entire ordeal. Simon was extremely patient and offered very good advice with no pressuring. He did not rush me at all and was an excellent sales person. Clint and Brian were also very impressive. They were willing to do what they could to make the process tun as smooth as possible. You could tell the reason these guys were so nice was Jerry. He sets the tone for the entire dealership and really makes you feel welcome! I will be buying any future VW through Lindsay!

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David

Mar 15, 2016

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I was put in the unfortunate position of needing a new car yesterday and thought I would stop in to test drive a new 2016 GTI. Simon was very helpful and got me in one for a drive within ten minutes of being there. After driving one, I had to buy one. The entire staff over at Lindsay are the most professional and courteous cars salesmen I have ever had the pleasure of working with. I would recommend Lindsay Volkswagen to anyone looking for a new car.

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David

Mar 15, 2016

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I was put in the unfortunate position of needing a new car yesterday and thought I would stop in to test drive a new 2016 GTI. Simon was very helpful and got me in one for a drive within ten minutes of being there. After driving one, I had to buy one. The entire staff over at Lindsay are the most professional and courteous cars salesmen I have ever had the pleasure of working with. I would recommend Lindsay Volkswagen to anyone looking for a new car.

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Rararyan

Mar 13, 2016

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I traded in my car in for a Jetta the other day and I was pleasantly surprised with the staff at Lindsay VW. The staff were very nice and professional and the trade-in process went very smooth. I would recommend this dealership if you are looking for a VW in the Fairfax, VA area, Look for Simon.

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J. T.

Mar 13, 2016

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Very nice dealership in and out. Customer service is some of the best I've seen. I dealt with Mr. Bob Derby and he is very knowledgeable and has a lot of experience in car sales. Service department is state of the art and very convenient. All the staff I met with were very polite and happy to assist anyway possible.

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Rararobot

Mar 13, 2016

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I traded in my car in for a Jetta the other day and I was pleasantly surprised with the staff at Lindsay VW. The staff were very nice and professional and the trade-in process went very smooth. I would recommend this dealership if you are looking for a VW in the Fairfax, VA area, Look for Simon.

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apeos

Mar 8, 2016

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Bob Derby is absolutely the best sales person! I had my dream car delivered to my driveway in less than 48 hours! The process was quicker and easier than making a purchase from Amazon! I can honestly say - from now on - I will only buy a car from Bob Derby! The process was simple, easy and stress-free. You have earned a customer for life. Thank you!!!

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apeos

Mar 8, 2016

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Bob Derby is absolutely the best sales person! I had my dream car delivered to my driveway in less than 48 hours! The process was quicker and easier than making a purchase from Amazon! I can honestly say - from now on - I will only buy a car from Bob Derby! The process was simple, easy and stress-free. You have earned a customer for life. Thank you!!!

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Kellym

Mar 8, 2016

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Worked with AL singh, he was fantastic was super helpful, answered all of our questions and even did an incredibly in depth walk about around the car while on the phone with my mother to answer her questions. Fantastic service and care.

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Dave836

Mar 6, 2016

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Bought a 2015 used jetta tdi. When we getting ready to leave the vehicle we went there in broke down. Bob hooked us up with the service dept and they all were just as helpful as Bob was. Went back the following weekend to pick up the vehicle and Bob did he best to make everything better. Thank you Bob and everyone for the help. Dave and Robin Scott

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mike731

Mar 6, 2016

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This is the 2nd Jetta a leased from Lindsay in 3 years. Both from Joe Borak in the sales department. Not only was I impressed by the effortless and haggle free transaction, but the fact that Joe has been with Lindsay for so many years and customers come back to him? That is the definition of loyalty. In an industry where sales people come and go (probably within a year), the fact the Lindsay retains good sales people like Joe and Joe treats his customers with respect and personal care says a lot about the integrity of this dealership operation. My last transaction (last week) was the best car buying experience I have ever had. And I have bought - probably - 20 cars over the past 25 years. I highly recommend Lindsay VW - and I highly recommend the VW brand....it is the best kept secret in the automotive world-, but I particularly recommend Joe Borak in sales. (the car was for my son, and when went to pick the car up, Joe focused on my son...not me. I loved that). Want a VW? Go to Lindsay VW....don't even shop around. They will take care of you like nothing else.....

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Falconfixr1

Mar 5, 2016

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My decision to purchase my new VW Jetta Sport was highly influenced by my sales experience at Lindsay. Joshua Pidek immediately contacted me when I inquired online about the vehicle. My kids and I were personally welcomed by the Sales Manager when we arrived, and the waiting area kept them quite entertained. As a side note, you have to see the '59 Beetle if you are a car enthusiast! Joshua knows the inventory, and he brings a low-pressure approach to the buying experience. I think he enjoyed my new car as much as I did. The finance team was able to close my deal quickly on a very busy day. I was in and out with a new vehicle in one day, including a three hour break for my kids' soccer practices. This car is my first VW, but it won't be my last thanks to the great staff at Lindsay!

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racerjae

Mar 4, 2016

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Clyde Htoon at Lindsay VW made my trade-in and purchase the best I've ever had. They offered me a generous trade-in value and the purchase price of my CPO GTI was lower than anyone else. I'd definitely recommend Clyde and Lindsay VW to anyone!

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rickh

Mar 1, 2016

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Simon Chu's professionalism and product knowledge were instrumental in helping us decide on and purchase our new Passat from Lindsay's. I also want to thank Marc Weinstein and Laura Salcedo for their invaluable assistance in bringing the deal to a successful conclusion. I should also mention Lindsay's has an excellent refreshment center!

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RickH

Feb 29, 2016

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Really enjoyed working with Simon Chu. He was patient and knowledgeable and professional, and a really pleasant guy! In fact, the entire staff was exceptional. If you are looking for a VW, then I highly recommend visiting Lindsay Volkswagen.

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Andrea1234

Feb 29, 2016

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I have been using Lindsay for several years to service my 2003 VW Passat...but this year it was time to say goodbye to the Passat. What can I say about Joshua, it felt like I was talking to a very old friend, he listen to my request (via voicemail) for no white car and when I came to meet him, he remembered! He made the whole process of leasing a new 2016 Jetta so seamless with absolutely the best customer service I have ever seen. Hmmm I wonder if he would like to come work with me.

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Bill VC

Feb 27, 2016

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Great place to buy a car. This was our 4th VW for our family and we bought them all from Lindsay. Service department is fantastic.

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Jeannine Franz

Feb 27, 2016

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I just traded in my 2013 Beetle for a 2016 Beetle 1.8T SEL to get into an updated car before my military retirement. I love it and all of the safety features that I did not have in my last car! I have made several vehicle purchases in my life. I have to say up front that this is THE BEST DEALERSHIP AND SALESMAN THAT I HAVE PURCHASED FROM!! I was not planning on buying my second VW Beetle yet. I was searching around for a purchase in the next six months. After seeing how fast Beetles are going right now, I started some serious shopping to not miss out on the one that I want and dealt with about 5 different dealerships between 3 states. After trying to get dealers to price match, to include my local dealer who I bought from the last time, Lindsays initial quote and their customer service beat all of the 5 dealers. I was not going to purchase right now because I am disabled for a few more weeks, but they gave me an awesome deal and also assisted me in making the deal happen while I was unable to drive. Once the car was delivered, my salesman, Simon Chu, took lots of time with no rush to help me set everything up in my car and connecting the aps with my phone. He was very thorough. Also, I had great service from my salesman and a couple of the sales managers who took interest in making the trade and sale seamless and effortless from the start and after the sale. Simon was available to answer all questions that I had after the purchase and went above and beyond to assist me. I live in North Carolina, about 6 hours away from Lindsay. They definitely have me as a return customer when I am ready for my next purchase and my highest recommendation for my friends who live in the MD/VA area. I cant thank you enough for what you did for me Lindsay!

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Ksmith

Feb 27, 2016

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I just purchased a beautiful 2014 Passat with low miles and a great warranty. The experience couldn't have been easier or less the stressful. The salesman Charles Nguyen was super friendly and helpful without putting any pressure on me. Very easy negotiation and they accepted my first offered price. I would highly recommend.

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JeannineFranz

Feb 27, 2016

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I just traded in my 2013 Beetle for a 2016 Beetle 1.8T SEL to get into an updated car before my military retirement. I love it and all of the safety features that I did not have in my last car! I have made several vehicle purchases in my life. I have to say up front that this is THE BEST DEALERSHIP AND SALESMAN THAT I HAVE PURCHASED FROM!! I was not planning on buying my second VW Beetle yet. I was searching around for a purchase in the next six months. After seeing how fast Beetles are going right now, I started some serious shopping to not miss out on the one that I want and dealt with about 5 different dealerships between 3 states. After trying to get dealers to price match, to include my local dealer who I bought from the last time, Lindsays initial quote and their customer service beat all of the 5 dealers. I was not going to purchase right now because I am disabled for a few more weeks, but they gave me an awesome deal and also assisted me in making the deal happen while I was unable to drive. Once the car was delivered, my salesman, Simon Chu, took lots of time with no rush to help me set everything up in my car and connecting the aps with my phone. He was very thorough. Also, I had great service from my salesman and a couple of the sales managers who took interest in making the trade and sale seamless and effortless from the start and after the sale. Simon was available to answer all questions that I had after the purchase and went above and beyond to assist me. I live in North Carolina, about 6 hours away from Lindsay. They definitely have me as a return customer when I am ready for my next purchase and my highest recommendation for my friends who live in the MD/VA area. I cant thank you enough for what you did for me Lindsay!

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Nancy

Feb 27, 2016

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My total experience at Lindsay was great. I came in with some rather unusual circumstances and challenges and the entire team was speedy, respectful and very collaborative. Joshua was wonderful in lining up the people we needed to make our car a reality. He answered my initial email within minutes and followed up with the same speed. His professionalism was evident throughout the process from initial contact to turning over the keys. I could not have been happier. I will definitely return for future car needs!

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Steph0125

Feb 26, 2016

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I been wanting a GTI Volkswagen for the longest time. I saw online that they had multiple GTI in my price range. On a Saturdayaround 5:30pm I told my boyfriend I wanted to go to the dealer not knowing the time they close. I didn't want to make an impulsive decision. I just wanted to see the car. Well Simon Chu changed my mind. He made me feel comfortable and I did not feel rushed. Even if they were closing very soon, I still had the whole shopping experience. I test drive the car fell in love with it. Simon stay with us thru the closing procedure. Made sure everything was flawless. By the time it was done, it was past closing time. Simon still help me set up my phone to the Bluetooth of the car. He was great in everything.

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Passat

Feb 26, 2016

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I have purchased many cars over the years, and have always dreaded the thought of being in the dealership. There online chat actually saved a lot of time. Joshua actually asked what my intentions were, and what exactly I was looking for. When I arrived at the dealership he had the vehicle waiting. He didn't try to lock me into anything and gave me an opportunity to look over the vehicle. Upon deciding on going ahead with the purchase he started the paperwork which I came back the next day to complete. Larry Schiro was the Finance Specialist I worked with, and he was prepared, didn't push and made the transaction as quick as possible. Would definitely recommend this team to anyone looking to purchase a vehicle.

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knowsylatina

Feb 23, 2016

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Joshua was an incredible professional -- I was so skeptical about even working with someone at a car dealership, assuming they would all try to take advantage of my level of knowledge and of the fact that it was my first time purchasing a car. Joshua put all my fears to rest immediately -- he was listening and asking me questions, responding to my questions honestly and showing me different options and scenarios. I would recommend purchasing a VW at Lindsay any day, and specifically from Joshua Jay!

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ltcinfantry

Feb 23, 2016

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Josh provided us with an extremely pleasant buying experience. Judging by the questions he asks he listens to the buyer very intently to truly help us find the right car. Since this car was for my son, who is a VW enthusiast, Josh was able to connect with him in a way that made my son very comfortable with what he was about to buy. I would highly recommend contacting Josh if are considering a VW--Josh knows his product very well and lives it as a true VW enthusiast himself. this is our second VW from Lindsay VW and we will be back for more when its time for the next VW. Josh is a very personable and honest man.I also wanted to mention Larry Schiro in the finance office. In all my car buying experiences, this is where deals always seems to fall apart. Larry also made this part very pleasant and fast! No pressure but helped me to understand the products offered to protect our purchase.

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kkcallahan61

Feb 19, 2016

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Joshua Jay was truly awesome! From the moment I emailed him about a gorgeous, iron gray, 2013 Volkswagen CC Series Sports Lux Edition ,! He was quick to respond, kind, non pushy(Which I hate) and acted like he wasn't desperate for a sale! But was genuinely concerned with my needs as a buyer..He made sure I had all the paperwork in order.He was thorough in his explanation of the car, and every single detail about the car.Honestly, I never thought I would buy anything other then a Toyota, as that has always been my brand of car.But thankfully my friend wanted to go look at the new Touregs. I have to say, I am a huge fan of Volkswagen now! I really love my car! And I am so thankful that of all the salespeople I could have had respond to me online, that is was Joshua! He is professional, courteous, patient, experienced, and overall a decent guy! I will most definitely come back to him when I am ready for my next new car!

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AJK

Feb 16, 2016

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I would like to extend my sincere appreciation to the Management of Lindsay VW of Dulles for the outstanding service by your superb employee Joshua Jay. He went beyond their call-of-duty to take care of our purchase of a 2016 Jetta for our daughter. Joshua deserve Commendations for his work ethics, honesty, superior professionalism, and dedication to complete customer satisfaction. His commitment far exceeded our expectations. Thank you for your continued commitment to maintaining such high standards for service at your dealership. We have priced the 2016 Jetta from several area dealerships. But, Joshua Jay gave me a price where I dd not have to waste my time to negotiate. Thank you Joshua for a job well done. I can guarantee to refer your name to all of my friends.

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ChrisGolfR

Feb 16, 2016

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Last year I decided to visit Lindsay VW to get some information on the soon-to-be-released Golf R. I had owned a number of VW products in the past and was interested in joining the family again. The Golf R was to be a daily-use vehicle for me, and I was interested in learning more.Upon pulling into the dealership, Joshua Jay greeted me in the parking lot and took a good amount of time to discuss the vehicle with me, as we chatted in the parking lot. We moved to his office and reviewed some additional information. I felt extremely comfortable and informed upon leaving the dealership and planned on staying in touch.Eventually I placed an order with Joshua for the vehicle, and he kept in constant contact with me regarding the status of my allocation. As cars came in, he would be very proactive in reaching out and following up. I had some concerns regarding some of the diesel news that broke and he put those worries to bed as well.Once a suitable car came in, Joshua made the final purchasing and delivery process as smooth as I've ever experienced. I was also able to have a great discussion with the rest of the team (names escape me, please follow up with Joshua) from the finance and service departments in addition to management. You guys have a great team there, and it really shows from the customer point of view. It feels good to have local support from such a professional operation and the personal service that a contact like him can provide. I look forward to staying in touch over the years and would highly recommend anyone I know who is interested in purchasing a VW to reach out to Joshua. His professionalism, knowledge of the products and ability to make a customer feel comfortable and welcome is something in short supply. Please shake his hand when you get a chance, as it is well deserved.

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Ilader

Feb 13, 2016

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I went in to purchase a certain vehicle, but when I got there that vehicle was already sold. So I test drove another one and started talking to a representative. The amount of time I spent there was well worth it. The representative and the manager along side the finance department made things so easy and accommodating. Everyone was friendly and professional. And they made sure to assist me in every way possible.

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bSikr

Feb 10, 2016

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Martin Ernst, was our salesperson. We drove what we wanted, as many times as we wanted. He had no pressure tactics. He didn't care how long we thought about it. He was realistic and refreshing. I've been trying to buy a car from other dealers for over a month. Dulles motor cars in Leesburg tried to add an additional $8,ooo in taxes and fees on 2 cars I was going to buy. I left. Fair Oaks Jeep had me on my way down and sold the car they wanted me to buy. Jerry's Ford in Leesburg literally could not find any of their 5 brand new cars on the lot that I was contacted to come down and test drive. Jerry's Chevrolet in Leesburg salesperson told me he would go double check options on 2 of his vehicles and call me back in 5-10 minutes. He called back 2 days later. Out of principal I would never buy a pack of gum from those other dealerships, let alone a vehicle. I appreciate all of the free coffees I've enjoyed and the practice I was able to have on being a narcissistic person, however all I really was looking for was a fuel efficient car. I knew I was going to buy a car as soon as I started dealing with Marty. I didn't know which one and he didn't try to pressure me into making a decision. When I said to give me your best price on 3 vehicles, that's what they did. I don't like cars, but I like getting good deals and that is what I feel like happened. I'm not sure why this dealership is not like most I've been to. I'm not sure why or how they still have a soul. There was a clear difference in the breeds of human beings I've dealt with in the car buying world over the past month, and if you don't have hope of leaving, wanting to kill someone, I'd suggest you give, Marty, at this dealership a moment of your time.

TM

The Mayers

Feb 9, 2016

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We had a seamless experience from start to finish and drove away with our car in under 4 hours... The pricing for the used VW and the trade in were fair and marketer value, we were very happy with the out the door price for our VW. TY so much to everyone at Lindsay Dulles for a great experience.

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Peter.S

Feb 9, 2016

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This was a great experience! He was polite, civil, funny and listened to my concerns. He continued to answer all my questions throughout the process and was very informative.

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rockingdoc

Feb 9, 2016

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We had a great buying experience with Bob Derby when we came in to buy our daughter a VW EOS. Bob was easy to deal with, very personable and very helpful in all aspects of the transaction. We would recommend him as a salesman and this dealership highly.

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Xtina Va

Feb 8, 2016

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Only came back to Lindsay bc of Joshua-didn't have great experience back in 2010 but found Joshua through friend's recommendation. Larry and he both were so great and patient with me and helped get financing right for me!

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Babyblue2

Feb 6, 2016

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Jay did a great job guiding us through our purchase with expertise and low pressure. He sought to understand our car needs and budget. Everyone was incredibly nice and guenuinely excited for us with for our purchase. Thanks Jay and everyone.

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TDIbunny

Feb 6, 2016

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I bought a 2015 golf from JJ he was awesome. He made the process efficient & easy.Glenn in service is so pleasant & efficient as well. I'm a Lindsay customer for life!

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Haze

Feb 5, 2016

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Had a great experience overal with great customer service! Had a full explanation of car and all features. Options were discussed prior to purchase and everything was very clea. Would recommend to anyone!

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Natenoyd

Feb 5, 2016

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Joshua was a great help. Everyone else at Lindsay Volkswagen were incredibly professional and friendly. I will certainly do business with them again. Great car buying experience overall.

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Twinkletoes

Feb 5, 2016

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My fiance and I traded in our TDI Jetta for a gasoline Jetta through Joshua Jay and it was a wonderful experience. When we are ready to buy another car with will definitely want to work with Joshua again!

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gotenks

Feb 1, 2016

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My experience with Sri Krothapalli in purchasing my 2016 GTI DSG was extraordinarily smooth. The staff at LVW was both flexible and patient as I took my sweet time figuring out which vehicle I wanted to purchase. At the end of the day, I would highly recommend Lindsay to friends and family and will be doing business there in the future.

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rghahn62

Jan 31, 2016

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I have purchased many used cars over the past 40 years and this was one of top two experiences I have ever had. Charles Nguyen was my sales rep and he was excellent in working with us! Blake Curtis is the best sales manager I've worked with and Laura in finance was incredibly efficient and thorough! Simply put it was outstanding!

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D Mills

Jan 30, 2016

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This dealership is THE best dealership I have ever dealt with. There staff was ready to assist me at every turn. I bought a 2011 Subaru Impreza WRX STi with only 45000 miles. I can from New York and the accommodated everything to my needs. This car was in perfect shape and the price tag was even better. They made sure the vehicle was 100 percent by double checking everything. I didnt think buying a vehicle out-of-state could be so easy but Lindsay VW proved it so.

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briantroutman

Jan 28, 2016

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I was looking up and down the East Coast for a Golf SportWagen with a specific equipment package and found it at Lindsay Volkswagen. Simon Chu was particularly accommodating in walking me through the buying process from a thousand miles away. He met me at the Metro station when I arrived from out-of-towneven came out to the freezing Metro platform on a cold January day to greet me. Simon was extremely thorough in demonstrating many of my new cars features and making sure I was completely satisfied with the purchase. He also introduced me to Glenn Rumanian in the service department who was friendly and seemed very easy to deal with. Even though Im several states away, Id make the trip to buy from Lindsay Volkswagen and especially Simon Chu again in the future.

JL

JACK L.

Jan 20, 2016

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Clyde Htoon & Jerry Holloway did a great job and set us up with a 2012 Jetta with only 25,000 miles on it. The car is great for my daughter & is in almost in new condition !The sales process was clear, fair, honest and real value was delivered by the Lindsay Team ! We arrived and the specific cars that we were interested in were ready for test drives with a full explanation of each car ASAP.

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maldana94

Jan 20, 2016

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I was helped out by Simon Chu at the dealer and with every question or concern i was reassured everything would be taken care of. This is my second VW and my first was used by another dealer which wasn't the best experience so i did have much expectation for this but i loved this experience and everyone that helped me in the process.

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jennayymo

Jan 19, 2016

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I bought a Certified Pre-Owned Jetta thanks to the help of Marty Ernst. This being my first time ever buying a car, I was very nervous coming in. I arrived without an appointment, but Marty took great care of me. He was very patient and committed to helping me go home with a great vehicle. I had intended to check out two other VW dealerships (Stohlman and Alexandria) before making a final decision, but it was a no-brainer. The vehicle they offered was the whole package: only two years old, low mileage, great warranty...And what really sold me: No B.S.!!! Being a young woman with honestly no idea what I was doing I thought I would get worked with add-on fees, but Marty and his supervisor Blake were very straight-forward. They showed me their numbers, asked what I wanted my ideal out-the-door price to be, I told them, they worked the numbers and helped me get a great deal! Brian in Financing also helped me get a better loan rate than either of my banks were offering. Marty stayed over an hour after closing to help me finish the deal. I will definitely be recommending Marty Ernst and Lindsay VW to others.

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SG

Jan 18, 2016

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I saw a 2012 Golf on AutoTrader that interested me so I contacted Lindsay and was put in touch with Charles Ving Nguyen. Due to my busy work schedule and the fact that I'm from Pittsburgh, Pa., almost all of the negotiating on terms had to be done via the web and a few phone calls. He and Blake Curtis were GREAT!!!!! With no money down, they told me that they would hold the car for me until I was able to get down to complete the purchase. Blake offered his "snooze and cruise" option to me so that I could drive down after work on Friday, complete the transaction Saturday AM, and be on the road as quickly as possible. Together with Brian Thomas, they had me headed back to Pittsburgh in two hours time. Like I said, why would anyone buy from anyone other than Lindsay and the professionals who work there. My only disappointment is that I live too far away for them to do the service work in the future. Thanks guys for a great experience!!!!! Scott G.

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MPichette

Jan 17, 2016

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Josh is a fellow VW Enthusiast, knows his stuff, gets things done efficiently, as quickly and thoroughly as possible...A pleasant experience, very happy....I highly recommend

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Mike W

Jan 15, 2016

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I came in looking for a new car and was greeted by the GM Jerry who showed me around the dealership. He then introduced me to Joe Borak who would be assisting me with looking at vehicles. After a brief discussion on what I was looking for Joe recommended I test drive the 2016 Jetta Sport. The car was exactly what I was looking for. He was very knowledgeable about vehicle and took the time to show me all of the features before I drove it. The car drove nice and smooth and I quickly decided it was the one I wanted. Once we got back to the dealership he started working on the numbers and had prices for me right away. After a quick back and forth we struck a deal and shook on it. I found myself in the finance office pretty quickly and met with Laura to go over the final details and sign the paperwork. The whole buying process moved along quite fast. It only took 15 minutes from when I walked through the door to get into the vehicle for a test drive and about 2.5 hours to complete the purchase. Joe spent some more time getting me familiar with the vehicle and its features before I drove home in my brand new car. I had an overall great experience and the customer service I received from Joe was top notch. I highly recommend checking out This dealership if you're in the market for a VW.

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VW Convert

Jan 15, 2016

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Joe Borak was extremely knowledgeable and professional at all times. He never pressured or rushed us and he gave us a great deal. He spent considerable time explaining all the new features on our new Passat and assisted us in a myriad of ways with the process of purchasing a new vehicle. He really knows his product and made it very easy for us to transition to a Volkswagen. Overall, it was the best experience we have had in purchasing a new vehicle.

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Mitzi.1812

Jan 13, 2016

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My experience could not have been easier. I was living abroad when I purchased my new VW Sportswagen. I few phone calls and emails and it was done. I would recommend Lindsay to everyone.

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Jberaun

Jan 9, 2016

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The only dealer in the area who can help me with my car needs,Mr clyde went about and beyond his duties to help me find the best deal.

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ecutright

Jan 5, 2016

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Lindsay was not my first stop because of the distance from my home, but I wish I had saved myself alot of time and trouble and just started with them. Not only did they have the exact car I was looking for, they were BY FAR the most professional and easy to work with dealership I have ever come across.From the first phone call to walking out the door with my new (used) car, I was treated with the up most respect even though I was obviously stressed out from an earlier experience with another local dealership. Marty took the time to ensure the car I was interested in was close at hand, allowed ample time to look over the car, provided ALL of the documentation about the history and inspections done. Once we decided to buy the car we were provided a fair value on our trade in and were talked through the price of the new car. We used USAAs car buying service so the price of the car was pre-negotiated.Marty filled out various forms and Laura from finance was in to speak with us very quickly after (within 5-10 min). We went to her office, discussed our financing options, signed paper work and were done in much less time then I have ever experienced anywhere else.I cant say it enough, this dealership is the real deal. They care about you and your needs. They are just chasing the payday.I will, with out a doubt, come back here for all my VW needs in the future no matter where I may live at the time.Thanks again to Marty, Joe, Blake and Laura for all your help and professionalism.

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Elitza79

Jan 3, 2016

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Second time and again such an outstanding service!!! Simon, Mark and Jerry, THANK YOU!!!! We love out 2016 Tiguan SE!!!!! We would strongly recommend to everyone!!!!!

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plyswthcars

Dec 29, 2015

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After a deal fell through the night before Christmas Eve on a Christmas present for my wife I had to scramble to find something new. That is when I found the the car I was looking for at Lindsay. The only issue was it was 400 miles away because I live in Charlotte NC. After emailing the dealer on Christmas Eve Al Singh promptly called me to discuss the car. He was extremely helpful and willing to answer any questions. We were able to work most of the financing and other details out on Christmas Eve over the phone and emails. I mention to Al that I was very concerned about making the 5.5 hr drive from Charlotte to Lindsay for a deal made over the phone, he assured me he would not waste my time and promise me things just to get me to the dealership then try and renegotiate once we were in the dealership." That is not how we do business here" he said you have my word. In fact once we had most of the deal figured out on the phone Al's biggest concern was getting us in and out of the dealership as fast as possible being we had another 5.5 hr trip home. Heck he even offered us a room at a hotel down the road if we wanted to stay the night and drive back in the AM. Any of the other dealerships I have been too are only worried about getting more money out of you, not spending money on you to make sure your happy. Man was he right, once we arrived at Lindsay Al was extremely friendly and accommodating. Once we inspected the car and went for the test drive, may I add Al was very knowledgeable about the Pre Owned Audi we were looking at even though they are a VW dealer. He brought us inside and made sure we were first on the priority list to finish up the deal and head home. Brian helped us to get the best rate possible took the extra time to lay everything out and make sure we had all the necessary info to make the best choice for us.The whole deal took roughly 1.5 hours from the time we walked in to the time we were driving home. I have purchased a lot of cars in my life but this was one of the easiest and least aggravating car buying experience my wife and I have EVER had. In fact Al called me the day after to make sure we arrived home alright and to see how we liked the car or if we had any questions or concerns that he could answer. That kind of customer service is well above any other car buying experience we have had. Well worth the drive I would recommend this dealer to anyone. Not at any time was there any pressure to make the purchase we could not be any happier with our purchase and my wife lovers her new ride! I can't say enough about Al and Brian the professionalism and comfort they both provided was bar none. Thanks again Al and Brian for getting us in and out as fast as you did and making this a great experience! I will definitely look to you guys for my next purchase.

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Raybuster

Dec 20, 2015

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Bob Derby was straightforward, honest, and a pleasure the work with. I couldn't have asked for a better car buying experience, definitely going back.

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Damien and Luciana

Dec 19, 2015

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My wife and I went to Lindsay Volkswagen as the first stop for our goal of buying a certified pre-owned vehicle with the intention of shopping around at other dealerships. We ended up only needing to go to Lindsay VW because of the great deal they were able to offer us on a 2014 certified pre-owned VW Jetta with just 11,000 miles on it. Al Singh from Volkswagen helped us find the perfect deal to fit our needs in a minimal amount of time. Al was the kindest, most professional and knowledgeable car salesperson I've ever had the experience of dealing with. He knew exactly the right car for our needs and gave us all the time we needed to ask him a million questions. He knows his inventory and everything to do with Volkswagen cars like the back of his hand. On a scale of 1-10, I give my buying experience at Lindsay Volkswagen an 11 and the same for Al. We were in and out of there in about 3 hours and that included financing and a trade in. We used Volkswagen Financing and they offered the best APR we could find by about .5%. The financing experience and paperwork couldn't have been made any easier. Brian Thomas helped us out with the financing and final paperwork. He streamlined the process and made it the most painless car purchasing experience I've ever experienced. I highly recommend making Lindsay Volkswagen your first stop if your looking to purchase a new or used vehicle. They have some unbelievable deals for 2016s and certified pre-owned vehicles. The actual dealership is very clean and comfortable and have many amenities to make your time there a pleasant experience. Volkswagen is a great company and make great safe, quality vehicles and Lindsay Volkswagen is the best venue to purchase your Volkswagen vehicle. Do yourself a favor and go see Al Singh at Lindsay Volkswagen for a pleasant and streamlines car buying experience! Thank you Al and Brian. We are very pleased with our purchase! See you next time we are in the market for a new vehicle.

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damien555

Dec 19, 2015

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My wife and I went to Lindsay Volkswagen as the first stop for our goal of buying a certified pre-owned vehicle with the intention of shopping around at other dealerships. We ended up only needing to go to Lindsay VW because of the great deal they were able to offer us on a 2014 certified pre-owned VW Jetta with just 11,000 miles on it. Al Singh from Volkswagen helped us find the perfect deal to fit our needs in a minimal amount of time. Al was the kindest, most professional and knowledgeable car salesperson I've ever had the experience of dealing with. He knew exactly the right car for our needs and gave us all the time we needed to ask him a million questions. He knows his inventory and everything to do with Volkswagen cars like the back of his hand. On a scale of 1-10, I give my buying experience at Lindsay Volkswagen an 11 and the same for Al. We were in and out of there in about 3 hours and that included financing and a trade in. We used Volkswagen Financing and they offered the best APR we could find by about .5%. The financing experience and paperwork couldn't have been made any easier. Brian Thomas helped us out with the financing and final paperwork. He streamlined the process and made it the most painless car purchasing experience I've ever experienced. I highly recommend making Lindsay Volkswagen your first stop if your looking to purchase a new or used vehicle. They have some unbelievable deals for 2016s and certified pre-owned vehicles. The actual dealership is very clean and comfortable and have many amenities to make your time there a pleasant experience. Volkswagen is a great company and make great safe, quality vehicles and Lindsay Volkswagen is the best venue to purchase your Volkswagen vehicle. Do yourself a favor and go see Al Singh at Lindsay Volkswagen for a pleasant and streamlines car buying experience! Thank you Al and Brian. We are very pleased with our purchase! See you next time we are in the market for a new vehicle.

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Lathablaze

Dec 17, 2015

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Lindsay was an unforgettable car shopping experience for us and the credit goes to Simon Chu and Clara ... Kudos to their commitment to work and more than buying a car we gained a friend .

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Jhicksva

Dec 17, 2015

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This is the 3rd car purchased from Lindsay VW and I am very happy with my new 2016 Golf R. Joshua Jay was a pleasure to work with and spent time with me going over all the functions of the new vehicle. He even got me a few more dollars on my trade in. I have nothing negative to say about Lindsay VW. I have always been very pleased with the entire staff from sales to the service department. Keep up the good work! Jim Hicks

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CZ

Dec 16, 2015

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Lindsay VW is an excellent car dealership. The sales people and management are knowledgeable, low pressure, cordial, and make the process of choosing the right car through the sale, a pleasant experience. My salesperson, Joe Borak, is the best I have ever worked with. He made sure that everything is understood about the cars and the process, Joe was always there to help aid in making the right car decision without bias. I would highly recommend Lindsay VW and Joe Borak.

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Ali.tirmizi123

Dec 10, 2015

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Everyone at the dealership was very helpful. I've bought a couple of VW from different dealers and no one gave me the price I actually wanted where Mr. Chu at Lindsay gave me exactly what I needed.

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Schl8mn

Nov 21, 2015

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This was a certified preowned purchase. I started this purchase via Internet. I got a loan, approved etc all on line. Charles graciously walked me through the process. When we arrived at the dealership, the car was ready, clean, had new brakes, tires, oil change. We test drove the car, signed all of the papers and we were back on the,road in less,than two hours. Honedtly, that is a record. I have never had a car purchase go as smoothly or quickly.

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Happy Chappy

Nov 15, 2015

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Sridhar Krothapalli was very knowledgeable, he listened attentively and provided a no hurry, no pressure sales approach. I have been to other VW dealerships in the area but felt most welcome here.

HW

happy wife, happy life

Nov 13, 2015

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Clyde Htoon and Blake Curtis have helped make our family happier since helping us add a new car to our family! Our kids are happier because they have more room in the new car and fight less. Of course, we feel delighted also. Clyde and Blake were not only professional, personable, but listened to our needs and went out of their way to help. No shennanigans. Thank you!! --Megan

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Starfish

Nov 5, 2015

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Lindsay VW was a pleasure to deal with! I test drove at least 4 cars and never felt like I have as taking too much time. My salesman, Al Singh, was so nice and accommodating. He let me know the pros and cons of each car and the prices. Once I decided on a car the finance process was just as easy. Again, no pressure and Larry was fantastic. Lindsay will change the way you look at car buying!If you need a VW and are leary of the process, see Al. He's wonderful.

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China1

Nov 2, 2015

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Positive attitude, friendly people,problem solvers,great team.Clyde is an excellent salesman answer all our questions even call for 2 consecitive days to find out if we need anything,I highly recommend to everyone

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ginny29

Oct 28, 2015

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Joe Borak was both extremely knowledgeable and very professional. He answered all of my questions and made my purchase of a new VW Eos stress-free and exciting.

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SM Arlington Jetta guy

Oct 24, 2015

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I spent about two weeks researching cars online for purchase. I narrowed down my search to either a Volvo, Saab, or Volkswagen sedan. My goal was to purchase a used pre-certified car with a generous warranty. I randomly called Lindsay VW Dulles to ask a few questions relating to a Jetta that caught my attention on line. I spoke with Charles Nguyen. In my initial conversation, he spent about 30 minutes with me answering all my questions on the phone. He taught me a lot about VW's. My prior car was a Saab and i knew nothing about VWs. I than told him i wanted to visit the his dealership and take the Jetta on a test drive but i had no car. He offered to personally pick me up at the East Falls Church metro, and drive me to Dulles on that Saturday morning at 9:30 am. I didn't realize how far the East Falls Church metro was from the VW Sterling dealership, Charles really went out of his way. We had a about a 15 minute drive to the dealership from the Metro station, we continued to talk about cars. When i arrived at the dealership, a Black 2014 Jetta, with low mileage caught my attention. The Jetta was a pre-owned certified Jetta with less than 6,000 miles on it. I got a great deal on it. Not only is it still under the manufacture 3 year/36,000 miles warranty, but i also get a certified 2 year/24,000 on top of that. Charles was very friendly (never pushy) during the whole process, he even provided me with a Peruvian chicken lunch once he learned i didn't eat breakfast that morning. I ended up purchasing the car on the spot, i had originally planned to check out a few other VW and Volvo dealers that afternoon, but i had such a great experience, I decided to go ahead and drive my 2014 black Jetta home that afternoon. Overall, i would recommend Lindsay VW.

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SM Arlington Jetta guy

Oct 24, 2015

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I spent about two weeks researching cars online for purchase. I narrowed down my search to either a Volvo, Saab, or Volkswagen sedan. My goal was to purchase a used pre-certified car with a generous warranty. I randomly called Lindsay VW Dulles to ask a few questions relating to a Jetta that caught my attention on line. I spoke with Charles Nguyen. In my initial conversation, he spent about 30 minutes with me answering all my questions on the phone. He taught me a lot about VW's. My prior car was a Saab and i knew nothing about VWs. I than told him i wanted to visit the his dealership and take the Jetta on a test drive but i had no car. He offered to personally pick me up at the East Falls Church metro, and drive me to Dulles on that Saturday morning at 9:30 am. I didn't realize how far the East Falls Church metro was from the VW Sterling dealership, Charles really went out of his way. We had a about a 15 minute drive to the dealership from the Metro station, we continued to talk about cars. When i arrived at the dealership, a Black 2014 Jetta, with low mileage caught my attention. The Jetta was a pre-owned certified Jetta with less than 6,000 miles on it. I got a great deal on it. Not only is it still under the manufacture 3 year/36,000 miles warranty, but i also get a certified 2 year/24,000 on top of that. Charles was very friendly (never pushy) during the whole process, he even provided me with a Peruvian chicken lunch once he learned i didn't eat breakfast that morning. I ended up purchasing the car on the spot, i had originally planned to check out a few other VW and Volvo dealers that afternoon, but i had such a great experience, I decided to go ahead and drive my 2014 black Jetta home that afternoon. Overall, i would recommend Lindsay VW.

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Steve V

Oct 23, 2015

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I purchased two cars this year that my family loves! Al, was amazing to work with. He understood my needs and helped me find exactly what I was looking for. I went into the dealership skeptical that I would not be able to make this work and left 100% satisfied with two vehicles that exceed my greatest expectations! Thank you Al and thank you Linsay!

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favored1

Oct 15, 2015

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On a long distance road trip our 2004 Volkswagen Touareg broke down on a Friday in Maryland. We had it towed to a dealer in Virginia which was the closest dealer to a friend of ours where we would stay the night because we had no way to get home. The dealer was Lindsay Volkswagen of Dulles. They couldnt look at the car until Tuesday, it took until Wednesday for us to find out what was wrong with the car. They claimed they were calling us and we didnt receive any calls. We recorded our phone number numerous times with them (which was still not correct on the work order when we picked up the car). We were informed that both gas pumps needed to be replaced. We were quoted a price and told them to go ahead and do the job. When we picked up the car on June 24th 2015 the bill was significantly higher than what was quoted. The service advisor didnt quote us the tax and the manager ended up waiving that. My husband asked them if the filter was changed when the gas pumps were replaced because we were concerned about contaminated gas. We were told yes that is part of the pump. We drove back to NYC that night. On August 30th 2015 I was alone in the car with our infant son and the car looses power as Im driving down the highway. Thankfully I got off the highway safely before it died and once it stopped it wouldnt restart. We had it towed to Bayside Volkswagen here in Great Neck, NY. We were called and told that both gas pumps needed to be replaced. We showed them that this was already done in June and were told by David Nosovsky that they dont honor VWs warranty from another VW dealer. He showed my husband a work order and if my husband had re-paid for the same job they wouldve replaced the gas pumps with no question. He stated that the invoice from Lindsay VW didnt list the falange and that they always change it when the pumps are replaced. We called Paul Boots at Lindsay VW who called them and explained these are under warranty and that they should be replaced as such. Paul Boots also communicated to me that they dont replace falanges and that its an up charge to the customer that isnt necessary. David then calls my husband to have him authorize 5 hours of diagnostic testing to make sure its really the gas pumps. We refused to authorize such charges as it was $130.00 an hour for their time. The only manager available at Bayside that day was Charlie the parts manager who spoke with me and after researching the incident called and stated Bayside would eat the cost of the diagnostic testing. Calls were made to Paul Boots again and Jerrey Holloway at Lindsay VW. The next day I get a call informing me that it was a loose hose which they re-connected and that Lindsay VW was covering the cost of the work. Nothing was replaced. On Friday October 9th, 2015 the Touareg stalls in the middle of an intersection and failed to start again, with our family in it. It took 8 men to help push it out of the intersection into a safe place. We had it towed back to Bayside VW. When we got a call on Tuesday they informed us the gas pumps failed and one needed to be replaced. This time they would contact VW to cover it under warranty. They stated the falange HAD to be replaced and the cost was over $500.00. They stated it cannot be used again as the hose will not reconnect to it. I called Paul Boots at Lindsay VW and he stated they wont be responsible for anything needing repair. I called the VW customer advocate line and got a case #. The next day I heard nothing so we called Bayside VW and negotiated that we would pay the part but not labor. They agreed. The VW customer advocate called late that day and stated that unfortunately they cant hold Lindsay VW responsible for the work they did. Even though its obvious it wasnt done right when the car died twice with confirmation of the same issue they fixed. When I picked up the vehicle, the invoice stated falange/filter. This is the part we paid for. There are no filters in the pumps. The Filter is housed in the falange. We were told this was replaced when we picked up the car from Lindsay VW and it was not. All of these problems occurred due to an insufficient repair. And the only person that has suffered is our family, being stuck twice when the gas pumps failed, having paid to tow it multiple times and being without our car for a week each time. No one has tried to right this wrong and I am utterly disappointed in VW service and workmanship.

JL

Janelle L.

Oct 11, 2015

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Marty helped me with both of my cars in the last two years. They have the best customer service and really do care about their customer's satisfaction. They will be the ones I go back to for my next car!

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Karl Ness

Oct 7, 2015

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Amazing experience with Lindsay VW! I was dreading going to search for a vehicle after a few poor trips to dealers in the past few years. Chuck Wheatley and his teammates made my weekend...month for that matter! I was in by 930am on a Saturday and driving my new car home by noon! Thanks again Chuck, and everyone at Lindsay! Fantastic service!!!

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sylinen

Oct 6, 2015

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Very passionate salesmen who were extremely patient in dealing with an indecisive first-time car buyer. Joshua Jay was an extremely knowledgeable salesman who was willing to let me take my time to reach my decision, and Larry Schiro did everything he could to find me discounts so I could get the best deal on my lease. I would certainly consider buying another car from them in the future.

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TheDarklord703

Oct 5, 2015

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I highly recommend Mike Palumbo and Lindsay Volkswagon to anyone searching for a new or used car! Mike listened to our needs and helped us find the perfect car with everything we were looking for. He was extremely knowledgable and provided honest feedback to all our questions. Mike Palumbo and Blake Curtis made trading in our car a smooth process - even after I somehow managed to have a parking fail when I got home from getting the car appraised. These guys are AWESOME! They managed to make me laugh and made me feel at ease knowing it truly wasnt the end of the world. Mike Palumbo, Blake Curtis and Laura Salcedo were professional, efficient and honest throughout the whole process. They made it a smooth and painless process and were a pleasure to work with. This was by far the BEST car buying experience! I look forward to our next purchase with Mike Palumbo and the Lindsay Volkswagon team. Thank you, Mike!!!

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Khemmy

Sep 27, 2015

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Charles was geat and I had a wonderful experience buying my first car with him. I would recommend him to anyone and will definitely be back for my next car.

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audi_fan

Sep 24, 2015

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I came in for service on my wife's 2013 leased Jetta and unexpectedly left the dealership with a new 2016 Jetta lease. Joe leased the original car in 2012 and he was a big reason my family decided to come back to VW. He provided honest feedback on a big financial decision and I trusted everything he said. See you in three years!

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Touaregfan4life

Sep 23, 2015

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Joshua Jay is the #1 salesman I have seen in 25 years of car buying. His knowledge, passion and enthusiasm of the Volkswagen brand are just the beginning of what make him a superb sales professional. Joshs informative, patient, and honest style are a refreshing change from the typical high pressure sales environment. In my assessment what makes Josh so great is the follow up he does after the car purchase. On numerous occasions Josh has reached out to ensure we are pleased with our Touareg purchase and to ensure we are 100% satisfied. Even at a typical service appointment Josh will check in with me as well as the service tech to ensure we are being taking care of. If you are in the market for a car and not sold 100% on the VW brand swing by and speak with Josh. Within minutes you will see the knowledge and passion for yourself. If you desire great customer service, superb follow up and a knowledgeable professional Josh is your man. You will not find anyone better!

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Claudio

Sep 23, 2015

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One of the best experiences I have had. My salesperson JJ was just amazing; everything was explained to me, he was informative and really helpful when I purchased my new Golf. JJ made me feel at home, he was very patient and answer all my questions. Even gave me his phone number to call in case I needed to know anything about the car. I highly recommend JJ for your car shopping experience.

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Carbuy 2817

Sep 21, 2015

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We found him to be the most knowledgeable honest and helpful help me fine the ideal vw at the best price I wil recommend him

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S4Cargo

Sep 21, 2015

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Joshua Jay is my go-to for anything Volkswagen related. No only is he a Volkswagen enthusiast, he has owned many different Volkswagen's and is very familiar with the full line up. He can help you figure out which vehicle is the best for your needs, based on your activities and budget. I have referred many friends and family to work with him as well.Would highly recommend Joshua!

JA

Julie Alexander

Sep 20, 2015

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We bought a certified pre-owned Jetta and the experience was fantastic! Everyone that we dealt with was friendly, and well knowledgeable about the vehicles. I really appreciated that there was no pressure to buy. This was a staff that let their product speak for itself confident in the quality the cars and the service they provide. Our Sales Consultant, Marty Ernst was extremely knowledgeable and very patient with us. My 15 year old son was very interested in the purchasing program and had a lot of questions and input. Marty answered all of his questions (and mine) and treated us with dignity and respect. I was particularly impressed that he addressed my son directly knowing that the car will be his in a year or so. Marty showed pride and excitement when showing us features that we would have not otherwise realized the car featured. I went through the owners manual when I got home and realized that Marty had taken the time to show us each one. The Sales Manager, Blake was very friendly and took the time to come and speak with us. He was fair in the pricing of the vehicle and our trade in. The process was seamless. He too spoke to both myself and my son, even taking my son outside to address a concern that he had about a feature, explaining it to him respectfully and patiently. The facilities are clean and inviting. My younger son and husband especially liked that they had and area set up with comfy couches and a tv. It made the process much more enjoyable for them, and me as well! I came with my own financing set up, but let Larry Schiro, the Finance Director see if he could beat my rate. He did by almost a whole percent! And I already had a great rate. This is also the part where you hear about the extended warranty as well as other services you can purchase. Again, there was no pressure to buy. They do offer great services though, so make sure you take the time to listen. I didn't have a lot of experience with the Service Department for this visit, however, what bit I did was positive. The facility was immaculate which is quite impressive in and of itself. The services members that I saw were also clean and friendly. And I drove home in a very clean car!

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DSS

Sep 20, 2015

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JJ is a great straightforward, knowledgeable and honest salesman. His patience, knowledge and experience are worthy of mention. Will buy my next VW with Josh.DSS

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Bluebug

Sep 20, 2015

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Thanks Joshua Jay for all your patience and help. We love our new bug!! It's nice to be able to call you with questions so we appreciate your continued service.

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vwhokie

Sep 20, 2015

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I purchased my first car with Josh earlier this year. He was very knowledgable and up front and honest. Being my first car buying experience, I was nervous of being taken advantage of. But I was certain I was getting a great deal with him and Lindsay.

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joe t

Sep 20, 2015

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It was the most best time I ever had buying a car . It was my second car I got from Joshua jay . He made me feel special . but I am sure all his people he sold cars to feel that way .my second car I got never thought of going anyplace other then jay. makes you feel special even if you are their just for service you make sure you sais hello to him . unless he see you first

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alyssaalter

Sep 20, 2015

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Josh is the most knowledgeable salesperson I have ever dealt with. It was clear Josh has owned and loved many VWs. I would be happy to refer all my friends and family to Joshua Jay in the future.

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ButchV

Sep 19, 2015

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We came in today intending to just begin our search for a new vehicle. Clyde Htoon was very helpful and knowledgeable as we looked at a wide variety of vehicles, from base model Jettas to loaded CC's and Tiguans. He answered every question we had and took the time to explain the differences between models as well as the certification process and what that covered. With Clyde's explanations and the broad selection of vehicles at Lindsay, we decided to close the deal right there on a sweet, low-mileage, loaded Jetta GLI.That's where the excellent experience continued with Larry Schiro in financing (as well as the 'back office' folks who took care of appraising our trade-in). Another smooth, hassle-free experience, with detailed explanations of the process, paperwork, and our options.Paperwork signed, trade-in transferred, new plates on...total time, from first stepping on the lot, through considering 10 or so vehicles, test driving 3 of them, to driving home in our awesome GLI, was maybe 4 hours, if that...and that was mostly us figuring out what we wanted. Clyde, Larry, and the Lindsay team were quick and efficient with their parts of the process. As noted in the title: great experience, great dealership!

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Gary S.

Sep 19, 2015

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Joshua Jay too great care of us all the way through the process. He understood and helped us meet all our family's vehicle needs and budget.

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DOEB

Sep 19, 2015

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I no longer recommend this dealer due to deceptive financing experience that was recently revealed. Satisfied with vehicle, satisfied with sales person, very dissatisfied with Larry Schiro.

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ma123

Sep 19, 2015

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This is our first car we have bought from Joshua Jay, Great experience, very helpful and knowledgeable. I definitely recommend Lindsay VW and would absolutely 100% recommend Joshua Jay.

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Cbrown210

Sep 19, 2015

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This is the 5th car my family has bought from Lindsay VW and the 2nd from Joshua Jay. Great experience, very helpful and knowledgeable. If you're looking for a Volkswagen I definitely recommend Lindsay and would absolutely recommend Joshua Jay.

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Slapshot72

Sep 19, 2015

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I purchased a VW CC from Joshua in July and I have to say it was the best experience ever at a dealership. It was my first visit to Lindsay, as I live out in West Virginia, but the drive was worth it. Everything was taken care of, and I will definitely return the next time I'm in the market, and I will be asking for Joshua....

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nm1

Sep 19, 2015

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Great experience when purchasing my new Passat at Lindasy VW. I worked with Christina, Marc, Tim and Brian- who were all extremely friendly, efficient, and professional. They were all willing to work with my throughout the process of my purchase. Christina, went over all the in's and out's of the entire car and extra features. Marc, IS THE BOMB!! He made the financial negotiating a breeze. Tim, very personable and sincere Manager checked in to introduce himself . Also, Brian in Finance was very efficient reviewing the final agreement/paperwork. I am still in shock at how my car buying experience became so pleasant. I felt like everyone was on my side in making sure I was a happy customer, and they most certainly did. The best part is I got to dive away in the exact Passat I wanted.

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laurenf

Sep 18, 2015

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Simon made the painful process of buying a car a bit less stressful for us, and was very willing to work with us to accommodate our requests. Laura helped us put together a finance package that had everything we wanted in the way of extra coverage, but wouldn't break the bank. Thanks both!

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Hannah, Bostic

Sep 15, 2015

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Thank you so much Kaela for making my car buying experience so enjoyable. I love my new car. The service is great and everyone is so friendly. I would recommend anyone wanting a car buying it here

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mbattis1

Sep 15, 2015

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I went in to Lindsay to test drive a Tiguan and I was looking for a used one (so I could afford it). My husband and Simon talked me into driving a new one, which I new I probably couldn't afford. The sales manager, Tim, worked out a great deal that enabled me to get into the car I didn't even know I wanted for a price I'm still not sure how they managed! Love the new car & highly recommend!

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Haley808

Sep 15, 2015

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Once again great experience. Second car bought in under a year. Simon and Blake are so easy to work with. I will come back again.

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BB

Sep 11, 2015

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As a first time customer to Lindsay Volkswagen, I was highly impressed. The whole staff is knowledgeable and friendly and it made for a seamless car buying experience. I highly recommend LV to anyone in the market looking to purchase a new vehicle.

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Ted123

Sep 10, 2015

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Our sales rep Joshua Jay knows Volkswagons in and out - he had restored a VW from the 1950s! Lindsay only sells VWs and is tied in closely with VW U.S. Headquarters a few miles down the road. On top of all that, Joshua was professional and went the extra mile to get us the best price possible on a 2016 Tiguan SEL, thousands less than other are dealerships.I honestly can't imagine why anyone would go anywhere else for a VW.

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adiluca

Sep 9, 2015

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Everyone at Lindsay Volkswagen Dulles was very kind and helpful. I definitely enjoyed my car buying experience. Clyde Htoon was easy to work with, knowledgeable, and professional.

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ReddyFamily

Sep 8, 2015

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My wife and I went in to just test drive a car. Our sales representative was courteous, didn't try to push the car on us. He was very knowledgeable, and answered all our questions. He took my wife and I on our test drives separately, so one of use could watch our infant son. Our sales representative let the car speak for itself, and my wife and I were sold immediately. We're loving our VW Golf SportWagen TDI.

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mizizt

Sep 8, 2015

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Beginning to end this experience was amazing. Christina made all my apprehensions disappear.Her knowledge of the product and her patience with me, a non-tech person, put me totally atease. She's an excellent teacher. Her warm and welcoming personality makes me know I cancome back to her with any questions. She's a gem. She knew I needed reassurance and sheprovided it. Thank you,Christina!

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Andy Reeves

Sep 7, 2015

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BUY YOUR NEXT VOLKSWAGEN HERE FROM MR. BOB DERBY. We bought our last Jetta here in 2008 and had a great experience. We returned and had another great experience start to finish. Mr. Robert "Bob" Derby is super knowledgeable and was very patient with us picking out my wife's Jetta. Great from start to finish. GSM, Sales, play room, snacks, drinks, clean facility, great finance dept, good loan rates, and they have followed up several times to check on us. We love our new car!THANK YOU FOR FOR TAKING CARE OF OUR FAMILY!

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djmonch

Sep 7, 2015

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I've a long experience buying cars, but this last one was the best! The Sales Consultant, Mrs. Pantoja, perfectly understood our needs and she offered us a great option that made us quite happy. Also, the Manager and the Finance staff were very nice with us. Certainly I recommend buying from Lindsay, please ask for Mrs. Pantoja, she is the best!

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DubStep

Aug 31, 2015

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It had been 11 years since I'd purchased a new car. Based on my last car-buying experience, I had my guard up; I wanted the car without the pressure. I was so pleasantly surprised and relieved at how relaxed my experience at Lindsay VW was. Joshua was personable and knowledgeable without being overbearing. He worked to find the right vehicle for me and presented me with several choices. In the end, thanks to Joshua Jay, I drove home in my dream car, a Golf GTI 6-speed manual!

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renmax

Aug 28, 2015

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Having spent the better part of two days negotiating a price with Lindsay VW for a new car, I finally gave up today.Nine years ago, we bought our sixth Volkswagen at Lindsay. It was 2005 and the experience was great. Paul Schneider, a former salesman, was a true gentleman. We used Lindsay for service since 2005, however this dealership has taken a turn for the worse.While negotiating pricing via email with the salesman, the internet sales manager accidentally sent me a copy of a note meant for his salesman. The note was advising the salesman that "this guy is confused" and to " just smooth him over" and to close the deal with "no more negotiating". So while I realize this wasn't meant for my eyes, the sender offered a very weak apology. Additionally, my report of his behavior to the dealership management was ignored, as they never responded at all. Crickets. They clearly don't care about their customers.If you go to buy a car at Lindsay, be prepared to pay too much for a car and be told that all of the other dealers in the area are, to quote them, "liars". Seriously?We are now dealing with Stohlman VW and have been treated politely and been offered much better pricing. We have purchased VWs from them in the past, and should have stayed with them. I realize that all dealers have their issues, and that employees have bad days. An email from the dealership manager would have been nice. I don't think that is asking too much. If you enjoy being smoothed over, this may be the place for you.

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ABG

Aug 27, 2015

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I recently leased a Jetta from Eyad and I had a great experience. No frustrating negotiations as they asked me what I wanted to pay and that is exactly the deal they gave me. Eyad was extremely courteous and professional as was the rest of the staff I dealt with. Definitely an enjoyable no-stress leasing experience. I highly recommend this dealership.

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Rob

Aug 26, 2015

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I bought my first car in 9 years from Lindsay Volkswagen of Dulles from Eyad Tabba. He got me every car I wanted to test drive, he waited without ringing my phone off the hook for nearly 3 months between my initial interest and my purchase, and he was extremely easy to work with. I got a great price on my trade-in which was in almost rough shape and on top of that he sold me the car I wanted at the price I wanted. I bought a 2015 Golf TDI S for under 20k and they even beat the interest rate quoted to my by USAA on financing. The overall experience was as enjoyable and stress free as my commute in my new TDI Golf. Highly, highly recommend this dealership to anyone looking and for my car purchases as long as I'm in Northern Virginia Eyad has first right of refusal on selling to me.

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Dave Horvath

Aug 26, 2015

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I bought a 2016 GTI from this dealer and the process was incredibly easy and very fair. They got me into exactly the car I wanted at a finance option I could manage. The salesman was extremely knowledgeable of the car I wanted and made the buying process exciting.

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java_rawb

Aug 26, 2015

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I bought my first car in 9 years from Lindsay Volkswagen of Dulles from Eyad Tabba. He got me every car I wanted to test drive, he waited without ringing my phone off the hook for nearly 3 months between my initial interest and my purchase, and he was extremely easy to work with. I got a great price on my trade-in which was in almost rough shape and on top of that he sold me the car I wanted at the price I wanted.I bought a 2015 Golf TDI S for under 20k and they even beat the interest rate quoted to my by USAA on financing. The overall experience was as enjoyable and stress free as my commute in my new TDI Golf. Highly, highly recommend this dealership to anyone looking and for my car purchases as long as I'm in Northern Virginia Eyad has first right of refusal on selling to me.

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Davedough

Aug 26, 2015

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Lindsay cared about my purchase. Josh Pidek, the salesman who helped me was very knowledgeable. The entire experience was top notch. I would definitely buy from them again. From inquiry, to introduction, to finance process to delivery, everything was super easy and I never felt pressured.

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jimmyK

Aug 19, 2015

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Just purchased a pre-owned VW Jetta with Lindsay VW. Great buy and great experience with the dealer and sales person (Clyde Htoon). Thanks Clyde for your assistance with the purchase. You made my decision so much easier.

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Logan

Aug 18, 2015

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From the time I saw the car I wanted online until they handed me the keys, this was a positive experience. The car is great, the price was right, and my sales representative Kaela was an absolute delight to work with. I live a couple hours away from the dealership, so Kaela took extra care to be responsive to my questions about the car, giving me the information I needed to know that it was worth making the trip to take a test drive. She even sent me extra pictures of specific features when I asked. Hopefully I won't need a new car for a while, but when I do I know I'll be headed right back to Lindsay.

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LoganVWDiesel

Aug 18, 2015

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From the time I saw the car I wanted online until they handed me the keys, this was a positive experience. The car is great, the price was right, and my sales representative Kaela was an absolute delight to work with. I live a couple hours away from the dealership, so Kaela took extra care to be responsive to my questions about the car, giving me the information I needed to know that it was worth making the trip to take a test drive. She even sent me extra pictures of specific features when I asked. Hopefully I won't need a new car for a while, but when I do I know I'll be headed right back to Lindsay.

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Who Dat

Aug 14, 2015

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Recently bought a new GTI from Lindsay VW. The entire experience was excellent. The Lindsay staff were very friendly and knowledgeable. I have purchased many cars in my time and this experience ranks at the top thanks to the folks at Lindsay.

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Excited new car owner!

Aug 11, 2015

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AWESOME experience purchasing my new Tiguan R-Line! I worked with Simon Chu and Marc Weinstein. Te provided the most comprehensive and easy sales experience. I had a lot of questions and they took the time to answer all of them and went above and beyond to make sure I felt comfortable making my new purchase. I've had the car for a week now and have been extremely satisfied. Great car, car sales experience, and a great team to work with at Lindsay VW!

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kdingess

Aug 11, 2015

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AWESOME experience purchasing my new Tiguan R-Line! I worked with Simon Chu and Marc Weinstein. Te provided the most comprehensive and easy sales experience. I had a lot of questions and they took the time to answer all of them and went above and beyond to make sure I felt comfortable making my new purchase. I've had the car for a week now and have been extremely satisfied. Great car, car sales experience, and a great team to work with at Lindsay VW!

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kdean4

Aug 8, 2015

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From dishonest, bait and switch sales agents (Joe B.) to upselling finance guy (Larry) to inept service advisor (Pete). I bought a new passat at a fantastic price but Joe came across as very dishonest. We only went forward with the deal because the price was great. Went in for two week double check service and to pick up items that were listed on our invoice but absent in the car, supposed to be a one hour appt. Took over five hours. No phone call from service. I called and left 4 different messages during the day, no one returned my call. Finally I started asking for managers, got through to sales manager who helped me get in touch with my service tech (who was apparently dodging my call?). Joe was supposed to have left the missing items for me, but no one could find them. I suggested they take them from another car on the lot, which they did. Radio/nav system was super laggy, Joe said there was an update available. Pete in service said there wasn't. Just a mess all around. Won't return, won't recommend. Jerry and Megan were very professional in listening to my complaints, but no recourse offered.

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VWSurvey

Aug 7, 2015

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This is my second new car purchase within a two years and Simon handled both purchases. My 2014 Passat was totaled in a head on collision in 2015. My family survived that crash so we purchased the 2015 Passat TDI SEL. Great staff to work with.

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Candksmith

Aug 5, 2015

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Thank you Kaela and Blake for your kindness to me and my family. Our daughter loves the bug. We drove from Vienna because of my previous experience with Lindsay and would recommend them to anyone. Thanks

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Dcrane2000

Aug 4, 2015

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Clyde Htoon was my salesman and was very honest and professional. I feel I got the best price he could offer as well as a fair trade in on mt 2006 TDI jetta with 280k miles. The certified used car is like new, there was some paint discoloration that was overlooked and he offered to fix it for no charge right away. I highly recommend Clyde Htoon as well as Lindasy Volkswagen!

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tps001

Aug 3, 2015

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This is the second car I have leased from Lindsay, and with the service I received from Eyad, in two years or so, there will be a third. I was really upside down in my old lease due to the miles I had driven, Eyad was incredibly creative in getting me into a new Passat, with more miles and a neutral position on the monthly lease. Well done indeed!

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Heidi_Q

Jul 31, 2015

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I really don't have a bad word to say about my experience here. Davit Simikyan has been my constant point of contact for this purchase and not only was he a delight to work with in person but he was also very considerate of my needs when I had to take a break from the car purchasing process for the last month. He didn't bombard me with emails and phone calls like other salesman did. When I contacted the dealership again he was very accommodating and the whole process from test drive to signing the paperwork was completed in under three hours. As an aside, Davit makes brilliant coffee as well ;-) I wasn't able to drive the car home that day and he delivered it on my schedule to our house in pristine condition. I've never been in such a clean car! The Finance Department was similarly comfortable and accommodating. Laura Salcedo handled my sale and whilst she did present me with all the options for protection packages she was very considerate when I demurred. I couldn't swing the additional expense and she didn't make me feel uncomfortable by pressing the issue. When I stopped back by to drop off the balance of my payment, we were in and out in less than 10 minutes. This whole experience has been a refreshing surprise and I'm delighted to be able to add myself to their list of satisfied customers. Were I in the market for another car, I would definitely stop here first. Well done Lindsay and Thank you to Davit and Laura.

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Jasmina

Jul 31, 2015

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This is my 3rd Certified Pre-Owned VW EOS from Lindsay VW! I don't think I have ever had a better buying experience anywhere! My salesperson was Al Sing and he was so helpful (as always) and patient with me. I was stuck in refinancing my home and he made sure that the car was held for me until I closed refinancing. Everyone at this dealership is very friendly and helpful! Excellent and friendly service. Kudos to the great team environment!

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Heidi_Q

Jul 31, 2015

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I really don't have a bad word to say about my experience here. Davit Simikyan has been my constant point of contact for this purchase and not only was he a delight to work with in person but he was also very considerate of my needs when I had to take a break from the car purchasing process for the last month. He didn't bombard me with emails and phone calls like other salesman did. When I contacted the dealership again he was very accommodating and the whole process from test drive to signing the paperwork was completed in under three hours. As an aside, Davit makes brilliant coffee as well ;-) I wasn't able to drive the car home that day and he delivered it on my schedule to our house in pristine condition. I've never been in such a clean car! The Finance Department was similarly comfortable and accommodating. Laura Salcedo handled my sale and whilst she did present me with all the options for protection packages she was very considerate when I demurred. I couldn't swing the additional expense and she didn't make me feel uncomfortable by pressing the issue. When I stopped back by to drop off the balance of my payment, we were in and out in less than 10 minutes.This whole experience has been a refreshing surprise and I'm delighted to be able to add myself to their list of satisfied customers. Were I in the market for another car, I would definitely stop here first. Well done Lindsay and Thank you to Davit and Laura.

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Sam_Abbas

Jul 31, 2015

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This is the 3rd car I buy from Lindsay VW Sterling and it couldn't been smoother, from sales to finance. Bob Derby makes buying a car a joy. He's great in communication and keeping the customer up to date. always follows up before and after the purchase is complete. he almost found me a bow to stick on the car that i was going to present to my wife as a birthday gift. it goes without saying that the team at Lindsay VW always go the extra mile.

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Pecpop

Jul 28, 2015

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I have purchased a good number of cars in my day but never had an experience as painless and professional as my experience with Mike Palumbo at Lindsay VW. From trading in my old vehicle to selecting my new one, the experience was professional, timely and exactly what people should expect from a car buying experience. I never felt pressured or rushed and Mike was able to answer all of my questions. A great buying experience.

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Kkahlon

Jul 25, 2015

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Alfonso was very helpful, friendly and professional during buying new Jeta. I would like to recommended him if anyone want to get the good deal. He has exceptional customer service skills.

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elandcw

Jul 23, 2015

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I came to Lindsay VW in search of a car after mine was totaled in an accident days prior. I was a little nervous, being a female, going alone to buy a car. Everyone at Lindsay made my experience buying a car exceptional. They are friendly, compassionate and genuine. I found the perfect car for me......the Jetta Sport. Because of my experience, they have a customer for Life!!!! I'll be back when it's time to purchase my kid's cars and when I'm ready to upgrade myself=)

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S&W Collins

Jul 22, 2015

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Joshua Pidek made buying a car a stress free, enjoyable experience. He was patient and thoroughly answered all our questions. It was clear he believes whole-heartedly in the cars produced by Volkswagen and the quality of service provided. Everyone we worked with at Lindsay Volkswagen was friendly and helpful. We recommend this dealership and Joshua to anyone interested in buying a car.Thank you!

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Kent

Jul 21, 2015

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I've had nothing but great experiences all the way around from Lindsay VW of Dulles! I have bought two cars from here (Golf R & Touareg TDI Lux), I love and enjoy them both. I've had fantastic buying experiences for both and Lindsay VW doesn't just stop at selling you a great car...they have fantastic customer service when it comes to servicing and taking care of your car!! I appreciate the hard work of the employees of Lindsay VW of Dulles; salesmen (knowledgeable about the cars they are selling *Simon Chu*), parts (I've bought accessories), managers (it's nice when the general manager knows you by name and thanks you personally for your business), and service (always working hard to get you in and back out on the road safely, even have a local complimentary shuttle). Thanks!!

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pg

Jul 21, 2015

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Bought my daughter a car last week at Lindsay VW in Sterling. From the very beginning it was a pleasure! Clyde was very helpful, friendly, and most of all, he really new his VW's!! Blake took the time to look over the first car we chose, and recommended another. We are very glad he did! My daughter loves her car! Jerry, the GM, was pleasant, and very helpful, as was our finance person, Brian. Overall, an excellent experience! Thanks folks! Paul Glass

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ragerka

Jul 20, 2015

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I've had nothing but great experiences all the way around from Lindsay VW of Dulles! I have bought two cars from here (Golf R & Touareg TDI Lux), I've love and enjoy them both. I've had fantastic buying experiences for both and Lindsay VW doesn't just stop at selling you a great car...they have fantastic customer service when it comes to servicing and taking care of your car!! I appreciate the hard work of the employees of Lindsay VW of Dulles; salesmen (knowledgeable about the cars they are selling *Simon Chu*), parts (I've bought accessories), managers (it's nice when the general manager knows you by name and thanks you personally for your business), and service (always working hard to get you and back out on the road safely, even have a local complimentary shuttle). Thanks!!

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paulapezza

Jul 17, 2015

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Bob Derby, what can I say but he is terrific. He started with me from the beginning of my car search, helped me explore every option I had and answered every question. In the end I feel confident in the car, the dealer and the dealership and if I ever decide to purchase another car or someone I know is I will tell them to come to Lindsay VW and ask for Bob. Thank you for making this car a reality and the red carpet treatment!

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Nicole A.

Jul 16, 2015

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I went to Lindsay VW the other day. I had the chance to speak with the technician the was working on my car and Matt W. was extremely knowledgeable and friendly. Made the whole experience great. My service advisor, Marc stayed extra late to wait for me to pick up my vehicle. Major brownie points in my book! Just a great service department as a whole. I will definitely be coming back to this location for any future needs.

JC

J. Cook

Jul 16, 2015

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I usually don't take the time to write reviews, but my experience at this particular dealership was so far above anything else that I felt it necessary. First of all, I had never bought a car before and so I was unaware of how frustrating and stressful the process could be: I was stood up by one private owner who sold the car right under me; I was given the wrong price (much higher than advertised online) by another VW dealer; and lastly, I called ahead at another dealer to see a VW they had, and then when I drove 45 minutes out to see it they said that I couldn't because it was in the shop.In short, I had given up on having a positive car-buying experience. But then, when I found a GTI for sale at Lindsay VW, I was absolutely astonished at how incredibly good every part of my car-buying process was with them. When I arrived in search of a certified pre-owned VW, I was led to Kaela Kalkhoff in sales, who is truly the most kind and helpful sales person I had ever met. She was more than happy to make sure every part of my process was the best that it could be, and when I finally decided to make my purchase (which was a huge deal since I had spent more than 2 months looking for a car), I gave her an offer that I felt was fair for the car, and instead of simply denying it and sticking to their original pricewhich is what other dealerships always doshe and her manager, Blake Curtis, amazingly met me at almost exactly my offer. I couldn't believe it when they gave me the price, and I have been so happy with my purchase ever since. And beyond that, even after I purchased the car and took it home, I called Kaela to inform her that the wheel alignment was slightly off, and she immediately made the time to get me an appointment and make sure that everything was perfect for me. I had read so many reviews beforehand of other dealerships from people complaining that they were abandoned the second they bought their car, but Kaela and Lindsay VW have met every one of my needs with the utmost care and kindness. I am so thankful that I ended up at Lindsay VW to buy my car because they have truly changed what I ever thought a car dealership could be. I highly, highly recommend that anyone in search of a car come to them because Kaela and Blake and everyone there will make sure that your process, too, is better than you have ever had before.

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mparott7373

Jul 15, 2015

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Christina was quick to respond to me email, text, & phone inquiries prior to my visit. She inspected the vehicle I showed up to purchase prior to me arriving and noticed some imperfections but had already worked out a solution with her manager by the time I arrived. The visit took longer than I expected but when I got home I was glad she had taken the time to review every feature of my new car. Thanks for making it easy!

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band4life

Jul 15, 2015

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Simon was patient, helpful, kind, and understanding. He found the car I was looking for in a very quick time.Laura was personable, friendly and helpful.I love my car!

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TN

Jul 13, 2015

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I recently purchased a Golf Sport Wagon TDI and my experience was beyond anything I have had with other dealerships. I called Mike Palumbo about my interest the Sport Wagon and he was beyond accommodating to my needs and listened to everything I had to say. Everyone in the dealership was helpful and made the ease of purchasing very comfortable. I began my search with other VW dealerships and even though this dealership is much further for me, they blow the other dealers out of the water. I almost gave up on purchasing the VW because of another dealership, but Lindsay VW acted as the flagship dealership for this area. If you leave in the DMV it is worth taking the time to go to Lindsay VW. Everyone there was honest, nice, and understanding to my as an individual.

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TN

Jul 13, 2015

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I recently purchased a Golf Sport Wagon TDI and my experience was beyond anything I have had with other dealerships. I called Mike Palumbo about my interest the Sport Wagon and he was beyond accommodating to my needs and listened to everything I had to say. Everyone in the dealership was helpful and made the ease of purchasing very comfortable. I began my search with other VW dealerships and even though this dealership is much further for me, they blow the other dealers out of the water. I almost gave up on purchasing the VW because of another dealership, but Lindsay VW acted as the flagship dealership for this area. If you leave in the DMV it is worth taking the time to go to Lindsay VW. Everyone there was honest, nice, and understanding to my as an individual.

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julie1010

Jul 12, 2015

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Simon was patient and understanding of my needs he answered all my questionsgreat service as well very helpful and kindi love the car! couldn't have asked for anything better

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Appanage

Jul 11, 2015

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Sri helped us, and you should definitely stop by and ask for him specifically to help you if you're in the market for a new Volkswagen. He's a thoughtful, deliberate, and knowledgeable guy and I can't imagine anyone I'd be more happy to work with.Aside from all this, we're repeat buyers at Lindsay VW for a reason and we know several others who are as well. Don't make the mistake of running all over the place to get the service and experience you deserve. Head over to Lindsay and see Sri now and make it easy on yourself.

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J Applequist

Jul 8, 2015

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Great car buying experience. Kaela was great to work with, answered all my questions - no pressure, no issues - just interested in finding the right vehicle for me. When the car I liked had a strange AC vent piece missing, she went out of her way to find a replacement for me - even to the point of planning to take it off of her personal car to make sure I was taken care of!!! Thankfully she was able to scrounge it elsewhere....but that is customer service at its best.The other staff was very easy to work with. Negotiated a great price without haggling, and was taken care of every step of the way. (Blake was awesome too)

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skenda11

Jul 7, 2015

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I walked into the VW dealership terrified of the car buying process. That was until Kawah Wahidi made my dreams come true. Kawah walked me through the car buying process and had me in a beautiful Golf R the same day. The best part about working with Kawah is that he makes you feel like a friend before a customer. We even provided curly fries while going over options. Kawah is a top notch guy and I will definitely be purchasing my next car from him.

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Ed Smith

Jul 7, 2015

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In all of my years of buying automobiles, I have grown tired of the "back and forth" barrage of trips to "talk to my sales manager" when purchasing an new car. My experience with Lindsay and Josh was anything but the "old routine" of back and forth. Josh answered my call to the dealership, answered all my questions, no pressure, no hassle, no "will call you back" and gave me an excellent "out the door" price. Having been in the business world before retirement, I understand that every business has to make a profit, but I certainly don't want to be the target of ALL their profit. The Lindsay team seems to understand that - my price was competitive and reasonable. Josh was attentive to my requests, very knowledgeable of the Volkswagen product, well-spoken, courteous, and very much the professional. I was impressed with the efficiency in the preparation of the vehicle delivery. Josh and Brian had their paperwork prepared and presented it in an understandable and orderly manner. Our buying experience took total of about one hour. Then, Josh spent about and hour explaining the features of our new car and demonstrating how to take advantage of the various features. Josh, my wife (Janie) was impressed - thank you! My hat's off to a great team of professionals - wonderful buying experience!Ed SmithChesapeake, VA

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Dssorensen

Jul 6, 2015

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Joshua was great and I had a wonderful experience leasing my first VW car with him! I would recommend him to anyone and will definitely be back for my next car!

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Rudy3

Jul 6, 2015

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Clyde was very helpful and friendly while helping my family and I purchase my first car. He was helpful and even after when I've gone back he has helped me with small issues on my car here and there. Great sales man!

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SterlingDW

Jul 2, 2015

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Very efficient buying process. We drove 3 different types of cars before we decided on the Beetle. We are elated with our purchase and the quality of the service we received from the entire staff,but specifically Simon Chu.

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SterlingDW

Jul 1, 2015

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Very efficient buying process. We drove 3 different types of cars before we decided on the Beetle. We are elated with our purchase and the quality of the service we received from the entire staff,but specifically Simon Chu.

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Shaseezy

Jun 30, 2015

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Joshua was super helpful and understood how hectic my life is and helped me tremendously. He's great and I had a fantastic experience! Thank you!

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Er1111

Jun 30, 2015

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Clyde was very helpful and patient with me. Even a few months after I purchased the vehicle, he answers my questions. They atmosphere was very nice during my visit. Would reccomenend Clyde Htoon as your sales man.

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Drakethomasc

Jun 30, 2015

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I've always dreaded going into a dealer to purchase a new car. The process is always cumbersome, however Kaela made the process fantastic. She went above and beyond to ensure my family and I were comfortable, even during a downpour. When going through the financing, she was kind enough to sit and talk with my 6 year old!!!If and when you need to purchase a new car, go talk to Kaela! Have no doubt you'll have a similar experience!Oh and a 44 mpg Passat never hurts!

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paddleshifter

Jun 30, 2015

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I haven't bought a car in many years, and I was pleased to find out there are knowledgeable and relaxed sales persons like Joshua.He helped me narrow down the search to a couple of cars, ended up test driving and purchasing a CPO GTI.Joshua knows the VW brand in and out, and takes care and time explaining features on different models.

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Dane

Jun 29, 2015

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Purchased a used Infinit G35Xs from Robert Derby and was out of there in less than 2 hours which included a test drive, paperwork, and many questions. The car was super clean and is great so far. The buying experience was efficient, accurate, and satisfying. Thanks again!

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mfm0501

Jun 29, 2015

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From the title of this review I hope VW can tell that was truly a long time dream coming into fruition for me! I have dreamed about purchasing a VW Beetle since I was sixteen years old. I made an appointment with Joshua Jay by telephone, and from the moment I walked into the VW dealership he made me feel very comfortable and walked me through the entire process. I was glad to know that Joshua was the owner and fan of a VW Beetle himself. I have purchased cars before and I would sit through the process with sweaty palms, but Joshua made sure to explain everything to me, and it was THE BEST car buying experience! I was even amazed that Joshua took the time to show me how everything worked in my new 2015 VW Beetle! I still want to SCREAM, I'm so Happy! I cannot say enough about courteous and nice Joshua was to both my mom and I! This was TRULY an unforgettable Experience! Sincerely Melody

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reypn79

Jun 29, 2015

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Just purchased my second car from Lindsay VW and can't give these folks enough praise. I returned to Lindsay and the same sales consultant, Clyde Htoon, because of the positive experience I had the first time around. Clyde goes above and beyond to make your purchasing experience as painless as possible. The follow-up and personal touch he provides helps distinguish himself from other sales consultants. You can't go wrong with Clyde and this dealership.

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rod528e

Jun 29, 2015

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I am a longtime car nut, having been involved in a lot of automobile interests ranging from building and racing them to Concours show competition, so what I look for in a dealership is a mix of people who can support my above average expections, from buying a car to servicing it.Lindsay VW has demonstrated this level of service since 2004 when we moved the maintenance of our 2002 Golf TDI 5-speed to them. We've since involved our 2003 Golf TDI and have very recently purchased two new vehicles, the new VW Mk7 Golf products... a 2015 Golf TDI 6-speed and a 2015 Golf R DSG. Both are very technically advanced automobiles and we know that Lindsay will keep them in top condition, as well as performing some addional services I will ask for in the future.Lindsay can do this because of the professional and technical skills I have observed and the dedication to the VW products that is very evident. They are truly a very skilled team of employees, the best I've experienced in the past 42 years I've lived in this area.

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14CC

Jun 29, 2015

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Going to the dentist is how one can typically describe buying a new car -- but not when it comes to Lindsay VW in general and Joshua Jay in particular! Josh made the purchase of my new CC a wonderful experience. Helpful, knows his product, and was willing to go above and beyond to assist me in this purchase. I'll be recommending everyone I know to head over to Sterling and visit Josh.

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jybrill

Jun 28, 2015

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Josh was great from day one. He answered all my questions in a detailed and timely manner. Believe me I had a lot of questions. We upgraded our current Jetta to a brand new one and everything went smooth. The whole process was pain free no bs just straight forward. Larry was also amazing. Straight to the point. Very informative. Very pleased with my purchase and customer service from Lindsay VW.

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perk182

Jun 27, 2015

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Joshua Jay provided a very low stress and high quality of service car buying experience. Joshua covered all the details from helping me customize my new car features to getting my sunglasses out of my trade-in! Would definitely do business with him again!

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rzarn

Jun 26, 2015

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I leased my fifth VW from Lindsey VW in Dulles. I can't say enough about their professionalism and great service each time. Everyone in the dealership from the sales people, service staff to their leasing/finance office is professional, courteous, friendly, knowledgeable and go out of their way to make sure you leave satisfied, and of course in a VW!

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Arazio

Jun 26, 2015

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Just leased a Tiguan from these guys. These guys were effective in pricing their product and responding to my needs. Disarmingly non aggressive sales staff who let their product and pricing do the selling. Well done guys. I'll be back

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rzarn

Jun 26, 2015

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I am on my fifth lease from Lindsey. Everyone from the salespeople, service staff to their finance office are courteous, professional and very helpful. Sri, the salesperson who helped me with my new lease was very nice and went out of his way to get me a good deal.

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Ann

Jun 25, 2015

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I went to Lindsay VW on Memorial Day to purchase a used car that I found online. Robert Derby answered some questions for me before I even left my house and he was patient, friendly and very helpful. He then provided me directions to get to the dealership (more than once, unfortunately). I was greeted at the front desk by two individuals who were very pleasant, and they had Robert come out to meet me. I worked with Robert for a couple of hours and never once felt pressured or anxious. He's so friendly and easy to talk to!Once the sale was completed, there were a couple of things to be adjusted on my car so he gave me a loaner (2015 VW!) When I picked up my car it was newly inspected, the oil had been changed, wheel alignment checked and adjusted and the car was so clean! It was a very enjoyable experience, and I cannot say enough good things about my salesman and Lindsay in general. To sum it up, I bought a car for under $10K and was treated like royalty!

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Sherry of Haymarket, VA

Jun 25, 2015

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After looking for a new car for several months, I decided to visit Lindsay VW Dealership in Sterling VA. I met Joshua Pidek of the sales department. He was very professional and knowledgable to all the questions I asked. Today, I am the owner of 2015 Passet and I am very happy driving my new car. I am so glad that I decided to go Lindsay.

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XWfan

Jun 24, 2015

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Extremely courteous, friendly proffessional and knowledgable salesman and all other members of the staff especially in the leading department. They were very accommodating to my financial needs.

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Vance

Jun 23, 2015

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Christina worked really hard for me most of the day to make sure I got the car I wanted at the price I needed. I will now be a lifelong VW buyer period. This is what customer service truly is and she epitomizes the true meaning of the words!

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Rickgura

Jun 23, 2015

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Last summer, I leased two vehicles from Lindsay. The service I received from Josh throughout the sales and closing process was fantastic. Josh went above an beyond the call of duty when it came to meeting my needs and advocating with the Sales manager for a better deal for me. His customer service and attention to detail made for a very satisfactory car buying experience. When we took delivery of the vehicles, Josh took the necessary time to make sure that we became familiar with all the features, controls, gauges, etc. Thank you Josh for such an outstanding customer service.

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joshuev97

Jun 23, 2015

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Helped me find the car that was right for me and never made me feel like i was being pressured to buy any car.Very nice

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Iggy

Jun 22, 2015

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I came here expecting the typical dealer experience. This place was far from that. In the best of ways. I found something that I was uneasy about with the car before I bought it and Clyde did even hesitate to have it looked at.

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oldma

Jun 22, 2015

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With his pleasant demeanor and knowledge of his product, Davit helped me through a difficult decision about buying or leasing a new Jetta. I love my newly leased Jetta, and am confident of Lindsay VW services.

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sialkot179

Jun 18, 2015

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Miss Keala is very knowledgeable and professional sales representative. I have bought a couple of cars in the past from other dealership after a lot shop around, but this is the first time we came to Lindsay and it was the first car we see and decide to buy that Honda Civic just because of Miss. Keala's honest and professional personality. I would like to come in the future and refer to my friend and family. to Miss. Keala at Lindsay.

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eaddyda

Jun 17, 2015

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Purchased a 2012 Jetta TDI in June of 2015 from Lindsay WV of Dulles. Chuck made the process free of stress or pain and even made the experience enjoyable. He was very professional, offered expert advise, and was a pleasant person to spend time around. He knows what he's doing and he does it well. I would recommend Chuck and the rest of the team at Lindsay WV to anyone looking to purchase a vehicle. I will be back again when I'm looking to upgrade. Thanks, Chuck!

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tammyvw!

Jun 17, 2015

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Thank you so much to you and your team at Lindsay Volkswagen for exceptional service and customer satisfaction throughout the process of my new car purchase, Golf Sportwagen TDI SE. I appreciate your salesman skills and style as you demonstrated genuine interest, initiative to find the absolutely perfect car with all the features that I was looking for, and the time you invested to make the sale (internet interest and two visits). Lastly, you listened to my recent experience with a competitor to whom my husband and I have had a long standing relationship, you sought the assistance of your management team to work with me not only beat their price but also exceed our expectation with my trade in value. You have gained a new loyal customer.Best Wishes to you and all your future endeavors!

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customer

Jun 17, 2015

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Thank you to both Joshua and Larry who waited for us to be able to meet during the evening hours and stayed beyond their normal time. We really appreciated the flexibility and professional way we were treated.

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DOEB

Jun 17, 2015

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Overall an excellent experience with Joshua Jay, from the first test drive to driving off the lot in my new Touareg. Professional attitude and no high pressure sales tactics, and most of all exceptionally knowledgeable about VW and getting us the best deal!

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Jieyberrios

Jun 13, 2015

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Simon Chu of Lindsay VW of Dulles is amazing and helped me get what I wanted. Simon and his manager worked with me to get me my beautiful new car. They are very friendly, caring and informative. The sales people all are very welcoming.

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John B.

Jun 12, 2015

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Just bought a used 2014 GTI from Lindsay and had a great experience. Salesman was knowledgeable, helpful, and very friendly. Service they gave was great. No pushiness or pressure to buy. Fantastic deal on the car. My only regret is that the dealership isn't closer to where I live.

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silly sailor

Jun 12, 2015

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This is the best VW dealership up or down the East Coast!...and Joshua Jay is one of the main reasons why you will have a great experience buying a vehicle at Lindsay. He knows VW because he drives VW! He went all the way to Virginia Beach to hand deliver my new VW GLI Autobahn. He also gave me the inside scoop on aftermarket tuning.I live in Mechanicsburg, PA now and will most likely drive to Lindsay (2 hrs) for service. Joshua and the team there are that good!

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bluecar

Jun 11, 2015

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When I was looking at used car listings and talked with people at several dealerships, what stood out about Clyde was that he was attentive and pleasant and not pushy at all even when I was leaning toward buying a car at another dealership (mainly because I was concerned it would be complicated to buy a car out of state). The fact that Clyde WASN'T pushy made it much easier for me to reconsider and decide to go out and take a look at the car and finally buy it. We did not feel pressured or rushed when we went to see the car and our various questions and concerns were addressed thoroughly and patiently. Later, when we finalized the sale, and afterwards, Clyde guided me through what needed to be done to get the car registered etc in MD. Also to Clyde's credit: when an unexpected problem came up AFTER the sale and I contacted Clyde to let him know, he was just as responsive and attentive as he had been when trying to make a sale. (Problem fully resolved now under original warrantee). From start to end, a great used car buying experience and I'm so happy with my car!

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guru

Jun 11, 2015

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Joshua Jay made our car buying experience not only smooth but also very memorable. We bought our Jetta from him. Most Incredible sales person, he made every effort in explaining every little detail. Joshua Jay thank you so much for helping us. We loved our experience.

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akarimian

Jun 10, 2015

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Had a great car buying experience with Davit and everyone else at Lindsay VW. They helped me get the best deal in the area on a VW Jetta SEL

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Schnellfahrer

Jun 8, 2015

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Clyde Htoon was my salesperson and when I first saw a vehicle I was interested in, Clyde kept in touch to let me know the vehicle was available. Clyde was very professional, knowledgeable about every aspect of the vehicle and sales procedures, expertly answering all of my questions. The vehicle was fairly priced, he was able to help me complete the sale within a day, and even took care of a minor maintenance issue for me free of charge. I love my new vehicle and was amazed at the professionalism of everyone I met at Lindsay. I would recommend Lindsay to others seeking to purchase a vehicle. In addition, the finance officer was pleasant and considerate and efficiently processed the vehicle.A few months earlier I had spoken with Joshua Pidek about a Toureg and he also very helpful and knowledgeable.

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JWalsh01

Jun 8, 2015

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Joshua Jay continues to be a superb sales professional and sets the bar for how I will grade auto salesman in the future. Josh worked tirelessly to make the purchase of our 2014 Touareg as simple as possible. His dedication to his customers is reflected in his continued follow up to ensure that we are 100% satisfied with our purchase. If you are in the market for a VW or on the fence about the brand give Josh a call. This was our first VW purchase and due to Joshs passion for the brand and excellent customer focus I will be a repeat customer. Next up 2015 GTI!

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TDIman

Jun 8, 2015

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Joshua Jay was incredible sales person and personable in every sense of the word. I knew what I wanted in my Jetta TDI and Joshua made it happen at a great price. This hands down was the best car buying experience I have ever had and never once felt any pressure from dealer or Joshua to make the sale. Joshua was professional and spent over an hour going over every feature of the car before I drove away. I would recommend this dealership and Joshua specifically to anyone wanting a Volkswagen.

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First Time VW

Jun 8, 2015

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Wife and I spent a long and rainy day of car shopping and ended up at Lindsay. Joshua was the perfect salesperson to help us over the goal line. He listened to what we wanted, made the adjustments we needed to get a deal done, and even entertained our little ones while we wrapped up the details. Joshua is a car guy, who happens to sell them for a living. That makes a big difference in the buying experience. Very happy with the experience at Lindsay, and the TDI wagon.

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stephanie22

Jun 8, 2015

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JJ was extremely responsive to my questions via email. He was low-key in terms of the sale of the car. I felt no pressure throughout the sales process. Even with a small glitch in our negotiations, he completely was above board and non-salesy throughout. He spent no less than 1.5 hours going over the car to make sure I knew all of its features. He's extremely knowledgeable about the VW line and is a generally good guy that you want to buy from.

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Rodrigo

Jun 8, 2015

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JJ was my salesman, excellent and very professional. I could still remember he told me "anything, just call or email me", that was 5 months ago. Into my first oil change & maintenance, since i live here in NJ, i was not sure if i needed to go to Lindsay for service, and i just asked him, true enough he replied promptly and guided me on how to go about going to get serviced here and not to go all the way at Lindsay. It's a small thing but, those are the things that makes a great salesman.

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Very pleased

Jun 7, 2015

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Joshua Jay is a great car salesman -- knowledgeable and low key. I knew I wanted the new Golf Sportwagen but wasn't sure whether to get the TDI or the gas model. Joshua spent two hours with me as I road tested both models and he carefully explained all the great features in the car. He was great about not pressing me to commit right away, offered a reasonable price, and then came down in price after I did some comparison shopping on line. In the end, Joshua traded with another dealer to get exactly the TDI model I wanted at a really great price. He is committed VW enthusiast and knows the brand. Even better, he took me seriously as a car buyer even though I'm a woman -- there's still a lot of chauvinism in the car industry, but not with Joshua.

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Joshvw

Jun 7, 2015

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Excellent experience with Josh Jay. No pressure, very experienced sales person, who is extremely knowledgeable of VW product line. No nonsense professional wanted to know what My requirements were and went about working with me 100 %. When I come in for Service Josh met me and checked that I was satisfied with my service. I have purchased a lot of cars in my 75 years but can truthfully state my experience with Josh was the very best ever. If you are looking to buy a VW I highly recommend you see Josh , If that means standing in line , it will be well worth the wait !John Hay

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Michael

Jun 7, 2015

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A recent Tiguan SEL purchase was the second VW Joshua Jay has sold to me. He is totally knowledgeable about the product line. Not a hardball sales guy, to the contrary, Joseph is a good listener who worked on my behalf to get the vehicle I wanted at a fair price. In short, integrity and reliability are hallmarks of his work, making Lindsay a terrific choice for a new car.

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lovemyjetta

Jun 6, 2015

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Joe did a wonderful job helping me lease my new VW Jetta. Alfonzo also assisted Joe and did a great job too. Both were extremely helpful and kind.

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Dave G

Jun 4, 2015

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I was recently in the market for a new VW, and after doing some research, reviewing dealerships, etc., I chose to visit Lindsay VW. I was not disappointed... I met with Simon Chu, and after some introductions, he devoted several hours towards several test drives and education. No pressure, just very professional engagement. Although I did not purchase a vehicle from this dealership (I opted for a particular certified pre-owned vehicle at another dealer), I would not hesitate to recommend Simon to family and friends, and will contact him myself next time I am in the market. Well done.

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Heer98

May 29, 2015

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As a first time car buyer, I was very pleased by the level of service that myself and the vehicle that I purchased received. I found Clyde Htoon to be very personable, intelligent, and interested in me as more than just a customer. My used Jetta TDI was also serviced and cleaned to a standard that was not achieved by any of the other pre-owned VW dealers I visited in the DC area.Would definitely recommend!

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tjsteele75

May 28, 2015

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I just purchased a 2015 VW Passat from this dealership and had a great experience. Not only did I get a fair price on the vehicle, but the sales staff (Simon Chu) was very knowledgeable and easy to work with. He was very straight forward about pricing and took the time to walk me through all of the attributes of the car. He made sure I purchased a car that had the features and price that I really wanted. I also received a great interest rate from the finance department. I would highly recommend this dealership to anyone in the market for a new or used VW.

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TD

May 27, 2015

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I had my eye on a few cars online at Lindsay for a while but never pulled the trigger. I had a 2 year old vehicle that was perfectly fine, but I wanted to downsize because it was overkill. After waffling a little bit and corresponding over email with Clyde Htoon at Lindsay, I decided to head in and see what the experience was like. I have bought around 20 cars in my life and was just going to leave if it looked like it was the same old dealer nonsense (of course, I act a little like a good 'ol boy clueless car buyer so as to avoid giving away too much information that can be used against me) If not, though, I was ready to buy 1 of 2 cars I had my eye on as the price was reasonable and I am not the type to haggle a lot because I don't look at bad deals to begin with. If they make some money and I get the deal I want, then I am happy and I don't have the need to brag that I got the best deal in the history of deals, even though it saved me $2 a month or whatever. Who has time for that? It wasn't Clyde's first rodeo, either, and he tolerated my vagueness as to what I owed on my truck (of course, I knew exactly) and he just let the deal play out. Long story short, it turned out that I had a pretty small window to get the deal done because of poor timing on my part that particular day. I drove 2 cars and picked the second I drove and by the time we got to that point, I had about 15 minutes to seal the deal with the finance department or I was going to have to leave and come back. Clyde was aware of my issue and completed as much as he could ahead of time. By the time it got to Finance, we completed probably one of the quickest transactions in the history of that often over-long type of transaction at dealerships and I was out the door 10 minutes later. Nice job on their part and I was happy. If I owned a dealership, I would probably operate it the way Lindsay does. Most car buyers, especially in their area of the world, are pretty savvy these days, understand finance, GAP insurance, warranties, and poor sales tactics (in full disclosure I bought the GAP from them that day, which I never do as I can get it elsewhere for cheaper if I need it, but it dropped the rate and I just bought it, for some reason - I will cancel it when the time is right - that was the one downside to me being in a hurry, I think). Lindsay does a good job, it seems, of recognizing their market and customers and for that, I will certainly recommend them to others and will certainly come back again when it's time to upgrade my wife's ride. I appreciate the job they did to make the process easy for me and hope to give them some return business at some point in the future. A+ experience.

NP

Neil Pence

May 26, 2015

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My wife and I did some online shopping for a new VW Golf. Lindsay VW had the lowest prices, so we scheduled a test drive with a sales associate, Joe Borak of Lindsay VW. As we drove up, we noticed the cars that we were interested in were parked near the customer entrance of the dealership. We were greeted at the front door and taken right to Joe's office and introduced. We then decided which of the two cars we were interested in and took off on a test drive. The route we took allowed us to do some sharp curves, get it up to highway speed and to feel how the car handles. Once we were back at his office, we were made comfortable and started the negotiation process. We were given some privacy in the office to make our decision. Since Lindsay VW has the lowest prices and a very good product, it only took us 5 minutes... Joe arranged for our leased Golf to be inspected for turn in. We sat in his office with cold drinks for 15 minutes and he had taken care of everything. The paperwork process was quick and painless. We are so happy with our new car, the 2015 Golf TDI SEL. Lindsay is the place to go for a VW, make sure to ask for Joe Borak. You will be happy you did so.

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Barcainho

May 26, 2015

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Joshua Jay was very helpful and very knowledgeable with all the necessary instructions. Buying a car is a big process and it was a pleasure and an ease working with Joshua. The customer service was some of the best I've seen and the dealership itself was outstanding. 5 stars!

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Neil Pence

May 26, 2015

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My wife had leased a 2012 Golf TDI and the lease was due to expire in a month. We shopped online for the best prices and Lindsay VW had the lowest prices and the exact car we wanted. We emailed Joe Borak directly from the Lindsay VW web page and told him which cars we were interested in and set up an appointment for a test drive. As we drove into the customer parking, we noticed the two cars we were interested in parked right in the front of the building entrance. We were greeted at the door and we were taken right to Joe's office and introduced. We took a test drive that allowed us to get the car up to highway speed to feel how the car handled. We went back into his office, negotiated a bit and came up with an agreement pretty quickly. Joe then arranged our leased car to get the turn-in inspection completed. He left us with some cold drinks in his office and was back within fifteen minutes with the process completed! My wife and I were in the dealership a total of four hours until we drove off with a new car. We could not be more happy with our decision of which dealer to use and which car we chose.Neil Pence

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susan

May 21, 2015

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After 14 years of driving the same car I was looking for a new/used one. Having never been to Lindsay VW I didn't know what to expect, except the stereotype car sales people. What a truly pleasant surprise. Our young salesman, Nick Glasgow, was quite impressive (beyond his years) with his knowledge of the Touareg (which we purchased) as well as other cars, Volkswagen and many other makes. He was honest and sincere which was immediately evident and what ultimately helped make my decision to use this dealership. My husband liked him so much that he gave him his business card and offered to help him if he changed careers. The sales manager, Blake Curtis, was equally easy to deal with, gave us a fair price, and played no games. What a relief. I would not hesitate to recommend this dealership to friends and family.

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whstlr

May 20, 2015

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I dealt with Al Singh. In all details, Al was kind, non-pressuring, knowledgeable, accommodating, and gentlemanly. The car I bought was the car I was hoping to buy when I arrived. It's a 2014 Tiguan SEL 4 -motion andI am thrilled with it. Larry Schiro, from the finance section can be described as positively as I have described Mr. Singh. Peter Herman, in service, answered the questions I had and had some important recommendations, and was likewise helpful and courteous.

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Jeff

May 17, 2015

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I bought a 2013 used Tiguan from this dealer. Actually, I got several options and all of them give me a competitive deals. But after I talked to Chuck, our conversation is so enjoys especially comparing to other dealer we have visited. So I made this deal next day without hesitation. I cannot judge other models. But if you want a VW Tiguan, this store is what I will recommend.

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Wcbowmancraig

May 16, 2015

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I used to dread buying a car because of the experience I would get from the dealership. Even even walking in the Volkswagen this time I expected the same experience. What a surprise it was to find an experience where I enjoyed the process of purchasing my new car. Simon Chu was my experience manager. However everyone in the dealership had the same kind of personality. They did not pressure me or my family and they were genuinely interested in making sure that my experience was very positive. I actually enjoy going back to the dealership each time.

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Fontaine17

May 7, 2015

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Great! Joe Borak was extremely helpful and knowledgable. We wanted to trade in our current VW Passant for newer with specific options and at a specific price point. Joe helped us do that quickly.

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AliciaP87

May 5, 2015

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Mike, Laura, and everyone else at Lindsay VW made my first car buying experience so easy and fun. I knew I was in good hands the second I walked in the door. I highly recommend Lindsay to anyone looking to buy a new or used car and I will definitely be back in the future-- I am a Lindsay VW customer for life now :)

HC

Happy Camper

May 4, 2015

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My experience at Lindsay VW was a very favorable one. Sales Consultant Christina Pantoja made it an informative, comfortable, stress free process in purchasing my Passat. My husband is even considering purchasing a Passat in the near future.

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Sandro

May 1, 2015

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I had a awesome time buying my used car. Bob is a great sales person to deal with. highly recommended. I would recommend this dealer to friends.

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Silveryhat

Apr 30, 2015

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In March 2015 my wife and I went on the search for a new car to replace our old 10-year old Corolla, which was passed on and on from several generations before us. We did not set out to find a brand new vehicle due to the matter of depreciation, so instead we visited many dealers for CPO's. I heard good things about Carmax and its warranty, so we spent a couple weeks at different carmax locations to find the one that both of us would enjoy ourselves, since most of the time we are stuck with the kids on the larger SUV. We ended up with a few convertible that goes in a reasonable price range : the Volvo C70, Chrysler 200, MX5 Miata, VW Eos, Lexus IS and BMW M6. I personally hate the ragtop because that particularly part becomes very stiff and split during the winter time so half of the list was out of question. Also, I'd love to haul the kids around during the summer time with the top down so a 4 seater would be highly preferred. That left us with Lexus IS, VW Eos and Volvo C70. Now everyone would enjoy guessing whether the driver of the Lexus we just pulled behind is older than Niagara falls or not, so we were a bit concerned before scheduling a test drive on this car. It turned out the drive is quite nice, smooth and quiet. Definitely would buy one when I'm a few decades older. The Lexus brand just lacks the exciting feel in their line up though the reliability rating is top-notch. The Volvo C70 is also a nice ride, but it's plain and the handling is rough. That's how we were left with only last option -the Volkswagen Eos. I didn't even know it existed then. Carmax listed a several Eos from 2007 to 2009, we were 90% close to buying one from them with a $4000 trade-in offer for the Corolla; but it turned out during our test drive someone requested a transfer so the car instantly became unavailable for sale. And we thought it was a huge bummer. We enjoyed the hardtop, the quiet cabin and the handling of a turbo charged engine very much but it slipped away the very moment we came to sign the purchase. But thank god, that was a blessing in disguise (more onto this later).A week after, I took my wife out and about to buy some butter and breads. We accidentally stopped by Lindsay Volkswagen in Sterling VA (50mi from home) because the night before I searched and found an Eos in Fairfax VA and another one in Ellicott city. The funny thing is I did not intend to visit Lindsay Volkswagen, I used Google Maps on the phone to locate a nearby VW dealer in VA and thought this was the one that had an Eos I saw. As we entered the shop, we were quickly greeted by Mr. Davit Simikyan. Knowing that we were looking for a CPO, he brought us to the front desk to find someone who could help us find the car we wanted. Within a few minutes, we were introduced to Mr. Clyde Htoon with a warm welcome. I explained that we were on a hunt for an Eos and we also plan to trade in our car. The Eos I found the night before was White in color and it gave Mr. Clyde a bit of a hard time tracking it down. I did not know I came to the wrong dealer, but since I was open to other option, I asked if he had any in stock. It didn't take long before Clyde presented us a Black Eos 2012 with 25k miles on it. Now more about the Eos.The production of Eos line ends on 2015 with what they call the Final Edition. This car is one of the best kept secret convertible out there and it will be a classic when it's no longer available. I'm surprised it successfully flew under the radar for the entire 8 years since birth. The Eos comes equipped with a 2.0T turbocharged engine same as the Audi A4 and Q3. It's a beautiful solid hardtop that opens in less than 25 seconds and closes in 30's. With the top up, the Eos seems like a completely normal coupe and when the top's down it transforms into a luxury, head turning convertible that you won't see very often on the road. In either mode, the cabin is surprisingly quiet. One huge plus is the Eos is the only convertible in the market that has a powered sunroof. The sunroof is also the widest you can ever find. Now as for all convertible, there is a major concern from most owners -water leaks. I did my research beforehand and the 2007-2010 models have some serious issue with roof leaks, especially the 2007-2009. The 2011 to current has a nicer, newly revamped front look (like the late Jetta lineup) and a much, much better rubber seals around the top and rear windshield areas. I'm glad that the purchase at Carmax for the 2008 Eos did not go through. There has not been a leak reported for these newer models ever since, but nonetheless you should ask the Parts department (ask Mr. Brian Crossin if you are at this dealer) for the Krytox lubricant to treat the top rubbers --they also have wipes that cost about $12. This preventive care is necessary and clearly explained in the manual book. It's very effective against dried out rubbers under extreme weather condition that causes leaks. So back at the dealer, we asked Clyde if we could take the car out for a spin and without any question he handed us the key. Clyde has been very attentive and patient to our needs and request. I tend to be a little annoying when buying some thing but Clyde never made things more difficult for us. Eventually we proposed a trade-in bid for the old Corolla and they struck a deal that's just slightly less than Carmax. But in return we had a CPO backed by a manufacturer 2-year 24,000mi warranty, a cleaner 2012 edition which rated the most reliable in the line up at JDpower. At the end of the sale, we put down a little haggling and they accepted our offer. The entire process has been very pleasant and not a single time we felt pressure by any sale tactics. I have been thorugh retail job and now work on my own as an editor for my computer review website custompcguide.net, I recognize excellent customer service when I come across it. Clyde cares for your purchase and he demonstrates it in a professional, friendly approach. Clyde called us often to make sure our inspection, license, registration went through smoothly. There were a few hiccups along the way which is unavoidable, such as an incident we had with the passenger window. It made a weird, high-pitch noise every time I rolled it down so I brought it back for a checkup. Mr. Peter Herman was our service advisor and he took car of the fix seamlessly. I waited in the lounge for less than an hour and the car was ready. The problem never comes back ever since. I like to extend my thanks to Larry Schiro who helped us on financing and choosing the right warranty for our car, and Mr. Glenn Rumingan who went through several concerns I had with the car when I brought it in for checkup and finally GM Jerry Holloway for listening and providing us a satisfying solution to all my issues. Everyone in this dealer understands extremely well the meaning of customer service. People can shop online, but if the local store cares for their customers --paying a little more isn't a lot to ask for. Yet, the price is very competitive. I'm planning on paying off this Eos in couple years and come back to Lindsay VW for the 2015 Final Edition. I just hope they have it in stock by then. Meanwhile, I get compliments on this 2012 Eos everywhere I go, it's a beautiful and solid car that many more expensive convertible can't even come close. Some car ages horribly (Murano anyone?), this one doesn't. And again, since it's a VW you need to take care of the car. Don't miss service maintenance, treat it with proper care, get any problems fixed by a certified VW tech and it'll give you immersive joy of a ride for years to come, at least a lot more fun than the sleepy Lexus.

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GLauture

Apr 24, 2015

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After having a less than positive experience with the 2013 VW CC that I purchased 4 months ago due to some mechanical issues at Lindsay, my salesperson (Bob Derby) listened to my concerns and questions. He was very professional and helpful in helping me with the issues that I had. He helped me identifying the right car that I have to pick after returning the previous one (CC) and made the process very easy all over again (Great Job Bob). Also, the service department staff is very professional, polite and courteous. They had listened to my issues and problems with the CC and tried to address it the best they can. I had to move on from the CC and now a happy Pasat owner. At Lindsay, they are the best!!!!, keep up the good job.

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FC3Mills

Apr 23, 2015

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Nick Glasgow and the entire staff at Lindsay VW made my car buying experience a smooth and rewarding one. They took care of me from the time I walked in the door. Nick not only showed me the many features my vehicle provided but also educated me on the details of certified pre-owned vehicles.

SC

Satisfied customer

Apr 23, 2015

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Last night I purchased a 2015 Jetta GLI SE, and my experience could simply not have been better, mainly because of Joshua Jay's efforts. Automobile marketing is rife with hyperbole, but I am not exaggerating when I say that Joshua is the best sales associate I have encountered in a lifetime of buying cars. Having been burned in the past by sharp sales practices at other car dealerships I was not the most friendly customer from the outset. Despite this, Joshua was a consummate professional, treating me with more courtesy than I perhaps deserved and certainly more than I'd experienced when making prior car purchases. That is not to say that he did not "sell" me; he did, as any salesman should. However, instead of resorting to time-worn and irritating car sales tactics ("what's it gonna take to get you in this car TODAY?") and insincere attempts to ingratiate himself with me, he sold me the car by paying close attention to my interests and needs and by addressing them directly. He described the features and advantages of the car about which I'd inquired in a professional manner, and was direct about whether I wanted to make a purchase without being off-putting. He was also very well versed in the mechanical and technical specifications and capabilities of the car, as most sales associates should be, but in my experience seldom are. Other car sales associates would do well to take a page or two from Joshua's book. He is professional, courteous, friendly without being "smarmy," and extremely well-versed in the mechanical and technological details and capabilities of the cars he sells.

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Vivian

Apr 22, 2015

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I came to buy a new car at Lindsay VW Dealership and I had a warm welcome. I didn't have any pressure to buy a car; they were nice, sincere and friendly. One sale representative name Simon Chu was very helpful and friendly to the point that I felt comfortable to ask questions. Thanks to Simon Chu I found the right car at the right price. I am very happy with my new Passat SEL.

CP

Caryn P

Apr 21, 2015

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My recent purchase of a new 2015 Jetta was a great experience from beginning to end. No gimmicks, or cliche tactics, just an overall sense of professional salesmanship. I know this from recent experiences at other dealers. The second I told them 'thanks but no thanks' and was ready to leave, I would get the pompous "well you're just not going to find a better deal" attitude and the inevitable pre-packaged guilt trip some salesman/dealers will saddle you with as a last ditch desperate attempt at keeping you from walking out the door. I didn't get that with Lindsay, and I even told them no thanks at first! But Eyad, my salesman, worked relentlessly without being pushy, and I appreciated that immensely. He was genuine and sincere. He made sure I was getting what I wanted without trying to steer me in a direction he thought I should go. He got me what I wanted. (What more can you ask for?) He was professional, knowledgeable and very nice. I appreciated his genuine demeanor and willingness to follow-through. The paper-signing portion was quick and painless. She showed me the different add-in options but wasn't pushy. Very professional, competent, friendly team. When everything was said and done Eyad brought me a ton of bags to empty out my old car and helped me move everything, and then took the time to explain many of the features in my new car. This is my first VW and won't be my last. I LOVE my new car and I'd go back to Lindsay without hesitation. Thanks!

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ccpolson

Apr 21, 2015

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My recent purchase of a new 2015 Jetta was a great experience from beginning to end. No gimmicks, or cliche tactics, just an overall sense of professional salesmanship. I know this from recent experiences at other dealers. The second I told them 'thanks but no thanks' and was ready to leave, I would get the pompous "well you're just not going to find a better deal" attitude and the inevitable pre-packaged guilt trip some salesman/dealers will saddle you with as a last ditch desperate attempt at keeping you from walking out the door. I didn't get that with Lindsay, and I even told them no thanks at first! But Eyad, my salesman, worked relentlessly without being pushy, and I appreciated that immensely. He was genuine and sincere. He made sure I was getting what I wanted without trying to steer me in a direction he thought I should go. He got me what I wanted. (What more can you ask for?) He was professional, knowledgeable and very nice. I appreciated his genuine demeanor and willingness to follow-through. The paper-signing portion was quick and painless. She showed me the different add-in options but wasn't pushy. Very professional, competent, friendly team. When everything was said and done Eyad brought me a ton of bags to empty out my old car and helped me move everything, and then took the time to explain many of the features in my new car. This is my first VW and won't be my last. I LOVE my new car and I'd go back to Lindsay without hesitation. Thanks!

L

LD

Apr 21, 2015

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As a repeat customer, I'm always impressed with the staff at Lindsay VW. They are welcoming, efficient, knowledgeable, and work as a solid team throughout the process. Between Marc's personable, astute, and resourceful character, Christina's committed, conscientious, and confident attitude, and the always adept finance and service departments, I would highly recommend this dealership as a whole to anyone. I appreciate all of the effort that went into making the time-sensitive process happen and look forward to driving my new Tiguan!

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Vw

Apr 18, 2015

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Simon did a great job working for me in making the deal go through. He made sure I understood the features of the car and even worked with service dept to schedule my first appointment.

VJ

VW Jetta S

Apr 14, 2015

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Recently leased a 2015 Jetta S. JOSH PIDEK was my contact and sales person. Very professional and friendly, no pressure, very patient. Took about 2 weeks, conflict in my schedule. Great trade.The car is fun to drive. Other people at the dealership were nice too. GM Jerry was pleasant and informative. Never leased before so this is 1st experience.Highly recommend the dealership, strongly recommend JOSH PIDEK. Give him a call. He's also very knowledgeable, VW seems 2nd nature to him....I like that!!

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hyknight60

Apr 7, 2015

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Amazing experience, Clyde Htoon was a great person to work with. Very curtious and patient. I would definitely recommend a friend to visit this dealership. Thank you Clyde Htoon!

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JettaHybrid

Apr 6, 2015

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I had a great experience buying my used Jetta at Lindsay Volkswagen. Bob Derby was a pleasure to work with and made the process very simple for me as a first-time buyer. He was very knowledgable about the car and was very proactive and kept me up to date on the availability of the car I wanted. I would recommend Lindsay VW to anyone and ask for Bob!

MM

Magic Mike

Mar 31, 2015

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My experience started with Lindsay via the internet, I had been in the market for a new or newer vehicle for at least a month. A friend/co-worker highly recommended/suggested a VW because of the high mileage I drive(the fabulous trade-in I drove to Lindsay was just shy of 190,000 miles it was a 2008). When I expanded my internet search to over 200 miles, up popped Lindsay and the lowest price I had seen in my numerous days of searching. Many phone call conversations and e-mails later (mainly with Simon Chu), Marc Weinstein convinced me to give Lindsay an opportunity to meet or beat another competitor's price. I made the over 400 mile drive in from NE Ohio and did not leave disappointed, a great 2015 VW TDI SE Passat, not only did Mr. Weinstein meet the other deal he beat it, and gave me a great price for my fabulous 2008 Cobalt...I would highly recommend Lindsay VW to anyone, great vehicles, great staff, and a great deal. Lastly I was so impressed with the knowledge that Mr. Chu had on my new car from the big items down to the very little details such as how to set up my phone via bluetooth through the Passat

MM

magic mike

Mar 30, 2015

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My experience started with Lindsay via the internet, I had been in the market for a new or newer vehicle for at least a month. A friend/co-worker highly recommended/suggested a VW because of the high mileage I drive(the fabulous trade-in I drove to Lindsay was just shy of 190,000 miles it was a 2008). When I expanded my internet search to over 200 miles, up popped Lindsay and the lowest price I had seen in my numerous days of searching. Many phone call conversations and e-mails later (mainly with Simon Chu), Marc Weinstein convinced me to give Lindsay an opportunity to meet or beat another competitor's price. I made the over 400 mile drive in from NE Ohio and did not leave disappointed, a great 2015 VW TDI SE Passat, not only did Mr. Weinstein meet the other deal he beat it, and gave me a great price for my fabulous 2008 Cobalt...I would highly recommend Lindsay VW to anyone, great vehicles, great staff, and a great deal. Lastly I was so impressed with the knowledge that Mr. Chu had on my new car from the big items down to the very little details such as how to set up my phone via bluetooth through the Passat.

C

CashME

Mar 27, 2015

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I shopped/researched online prior to picking a dealership to visit. I found Lindsay VW and saw that the ratings were good and that they had the vehicle I wanted, so I emailed and was immediately contacted by Davit Simikyan. He was honest, direct and VERY pleasant! When I arrived at the dealership, he was waiting outside. We went in and got right to the point, since I had indicated that was how I wanted to do business. When a question arose that he couldn't answer he brought in the manager, Blake (didn't get his last name. I test drove the car, he thoroughly explained all of the features and then connected me with Laura, the finance rep. She was whip smart, efficient and extremely pleasant to deal with. The entire experience (start to finish) was AMAZING - hands down, the best car buying experience I've ever had!!! I LOVE my new Jetta Hybrid and would recommend Lindsay VW to any and everyone I know!!

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amarks

Mar 25, 2015

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Great experience from the second we walked through the door! Bob Derby was very knowledgeable and helpful in my first car-buying experience. He was personable and patient with me as I test drove nearly every Jetta on the lot, and asked every question in the book. Highly recommended!

A

amarks

Mar 25, 2015

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Great experience from the second we walked through the door! Bob Derby was very knowledgeable and helpful in my first car-buying experience. He was personable and patient with me as I test drove nearly every Jetta on the lot, and asked every question in the book. Highly recommended!

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Nathan

Mar 24, 2015

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I recently purchased a used 2005 VW Jetta off of a great salesman named Al Singh! Al made the buying process as smooth and informative as can be, and it was even a out of state purchase! I drove 3.5 hours to buy this vehicle after only seeing photos online and going by Al's word... And he didn't dissapoint me! Thatnis again Al Singh and Lindsay VW!!

DF

Disney Fans

Mar 23, 2015

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My husband and I met with Robert Derby on March 11 to look at a car. Robert and I had been talking over email, and I fell in love with the car before I ever saw it. Robert represented himself, Lindsay Volkswagen and the car with complete honesty!!! I am not used to that from a car dealer. :) We will definitely be back!! They take care of their customers and if you aren't satisfied, they aren't. Thank you Robert!!!!

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akovac92

Mar 19, 2015

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When I entered the dealership i wasn't swarmed by salesmen but welcomed instead. The process seemed much more human than other dealerships and the overall experience was quick and easy.

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MarcB

Mar 13, 2015

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I visited Lindsay to look at a Passat back in November. They were helpful and courteous and offered me an attractive deal on the car. In the end I didn't make the purchase. Even though I didn't buy, it was a pleasant experience. When I finally decided to definitely purchase a new car this March, I returned to Lindsay because of how well I was treated the first time. They were just as pleasant and patiently showed us several different models before we ultimately chose our new Jetta Sportwagon. Many thinks to Davit Simikyan, Simon Chu, and Larry Shiro for making my entire buying experience a pleasure.

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jmulisa

Mar 10, 2015

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We have dealt with Lindsay for two cars now (and have had family members work with Lindsay as well) and we can't say enough good things about them! Everything from the sales staff to the service department to the management is top notch and extremely kind and professional. They are a pleasure to work with and I would recommend them to anyone!

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iamdrscott

Mar 7, 2015

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Fun people to work with. We are happy with our new Jetta and expect to get many years satisfaction from driving it. Satisfied customers here.

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MT

Mar 6, 2015

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My wife and I had a wonderful experience with Mike and Simon at Lindsay Volkswagen of Dulles.All process from initial phone call to negotiating, financing and buying the car was a memorable and pleasant experience.As a person with quite car buying experience so far, this one was really enjoyable and positive so I wanted to share it.Thank you ...

VS

Virginia Shopper

Mar 5, 2015

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We had a very good sales experience with Lindsay VW and are looking forward to servicing our car there too. Salesman Charles Nguyen was very patient and helpful in answering our questions and kept in touch while we were deciding to buy. Best of all: after comparing several VW dealers in the area, we know we have a great low-mileage Tiquan at an excellent price!

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Klschmann

Mar 4, 2015

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I had a fantastic car buying experience with Mike at Lindsay Volkswagen. From the initial set up of a test drive all the way up to financing, I've never had a better car buying experience. Thank you for making such a potentially daunting experience feel so comfortable.

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Jojo

Mar 4, 2015

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We really enjoyed the friendliness and the professionalism of Your staff- especially Christina and did an outstanding job! Thanks to Larry for his prudent advice.

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RRG

Mar 3, 2015

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My wife and I had a great experience Lindsay Volkswagen of Dulles, we arrive to see the quality of services and check the cost of their vehicle and services. Immediately it caught our attention that they were not just trying to make a quick sale like others dealers. They were their to understand our needs and answer our question, they went above and beyond in customer services and to make us feel we were in the right place. Their performances as a team made us feel part of the family of Volkswagen. We appreciate the expertise and service of Christina Pantoja, Marc Weinstein, and Laura Salcedo. Thank you.

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Mojinator

Mar 3, 2015

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Bob Derby and the other folks at Lindsay VW were a real pleasure to work with. I took my time in finding the vehicle I wanted online, and when I found it at Lindsay, Bob was patient and helpful with me as I figured out my plan for going forward. I said I wanted to take my time and they respected that. When I showed up unannounced for a test drive, the whole team was there to welcome me and Bob took his time in showing me all the features on the GTI I was looking at. It's clear he really likes VWs and knows them in and out. I worked at a large dealership when I was younger, and Lindsay VW is clearly a professional business through and through. I look forward to dealing with them going forward.

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Reiki

Feb 28, 2015

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Stephanie Oporto was great, she seamlessly walked me through the process of purchasing the vehicle. I'm happy with the deali received. I recommend asking for her.

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sfthompson2

Feb 24, 2015

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I am a returning customer, traded in my Beetle Turbo for a Jetta Wagon TDI and couldn't be happier. Simon Chu made the process so easy. I had a number in mind that I wanted to pay for the car based on previous research and they came out lower than that from the beginning. Thank you for making it such an easy experience!!

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Jlindz

Feb 23, 2015

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An excellent car buying experience. I had planned to visit multiple dealerships, but the price and customer service were too top-notch for me to consider buying elsewhere. Lindsay VW has earned a customer for life.

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Mkyle2015

Feb 22, 2015

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I have spent countless hours visiting dozens of dealerships is the Northern Virginia area and knew what year, model, and price range I wanted to be in. Upon arriving to Limdsay Volkswagon I was meet by Robert Derby and helped me find that perfect car for me. We sat and talked numbers for maybe one minute and we were able to find the exact car I had been shopping for. Robert was completely up front about the price and didn't play any games. After a week I returned and there was Robert again to assist me with any questions I may have had. Right then and there I knew I would be purchasing a car from Robert Derby at Lindsay Volkswagon.

EM

Eric McCall

Feb 22, 2015

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After corresponding with Joshua Pidek for a few days about buying a new car, I came in to Lindsay Volkswagen with my fiancee and we only had a limited amount of time. Josh made us feel right a home, asked us if we wanted something to drink and got straight to the car deal without wasting time. He gave me the options to both lease and buy and explained that I could get out of a previous poor car loan even if I leased a new Volkswagen. He had my car appraised and the offer written up in under an hour. I was happy with his efficiency and his sense of genuine concern on getting me the best deal possible. He made the process of leasing a new car as painless as possible. Even when there was a little price glitch, he worked it out for me. Eric McCall

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Ericm

Feb 20, 2015

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After corresponding with Joshua Pidek for a few days about buying a new car, I came in to Lindsay Volkswagen with my fiancee and we only had a limited amount of time. Josh made us feel right a home, asked us if we wanted something to drink and got straight to the car deal without wasting time. He gave me the options to both lease and buy and explained that I could get out of a previous poor car loan even if I leased a new Volkswagen. He had my car appraised and the offer written up in under an hour. I was happy with his efficiency and his sense of genuine concern on getting me the best deal possible. He made the process of leasing a new car as painless as possible. Even when there was a little price glitch, he worked it out for me. Eric McCall

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mpdc_83

Feb 18, 2015

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He made it clear, easy, and fair. I highly recommend this dealership if you are looking for a VW new or pre-owned! Great service all around.

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Old Vic

Feb 14, 2015

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The staff at Lindsay Volkswagen of Dulles went WAY out of their way during our negotiations. I was a real pest and it took may visits, phone calls and Emails until we finally sat down to finalize the transaction. In the end, through the patience, cooperation and knowledge of the Lindsay staff, I was able to make a very informed financial decision. And then I rode off into the sunset in my new 2015 VW Golf "with a song in my heart" and a warm fuzzy feeling. Don't you just LOVE happy endings!!!

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gli-owner

Feb 12, 2015

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I went into Lindsay for a more practical car for my family. They were very helpful with my unique situation and was able to put me into a car that was not only fun but more family oriented. Everyone from Sales to Finance was a pleasure to work with. I would recommend this dealership to anyone who is looking for a new car and if you are a little up-side down on your current car they will work with you to help lessen the hit.

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eLindemann

Feb 8, 2015

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I chose Lindsay Volkswagen as I used them years ago to lease my first GTI. 3 years later and I knew I had to come back to buy my new one. Josh Pidek is very knowledgeable, and willing to do whatever it takes to make sure the car you get is exactly what you want.

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zan0926

Feb 2, 2015

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The service here is very good..Plus the price here is the lowest that i can see online...perfect..i strongly recommend this dealer ..very good service

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RobbK

Feb 2, 2015

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I had a wonderful car buying experience at Lindsay VW. I've been through the whole experience so many times at different dealerships and I know that this is not the norm but rather the exception. My first point of contact was with Marc Weinstein who is the internet sales manager. Marc was very responsive to my emails, answered all of my questions and made sure my vehicle was ready when I arrived at the dealership. General Manager Jerry Holloway greeted me and took time to personally give me a tour of the facility including the vintage VWs. I had my kids with me and Jerry made them feel very comfortable. As a car buff and father I really appreciated the hospitality! Jerry then introduced me to his sales consultant Mr. Simon Chu who was ready to show me my vehicle of interest. Simon was professional and eager to address any and all of my needs. I had already negotiated a purchase price over email so it was great not having to haggle at the dealership. In the finance office Finance Manager Brian Thomas worked to make sure I was satisfied, providing me options for financing and extended warranties without being pushy. Finally, Simon contacted me the following day to ensure that I was completely satisfied with the vehicle. I drove over an hour to Linday VW for my new vehicle purchase and wouldn't hesitate to refer family and friends.

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broncosnut1121

Jan 27, 2015

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I went in to Lindsay VW after receiving a recommendation from a family member and after reading all of their reviews. I was unsure what model/trim vehicle I wanted and my sales rep, Simon Chu, was very quick to help me narrow down my selection. I left that day, not feeling pressured to buy, feeling very satisfied. I continued to shop around at other dealers, but Lindsay VW was by far the best. I was told they would earn my business when my shopping was all said and done, and they were correct. I returned a week later, picked out the model/trim Simon had recommended and walked out with a new car.By far the best experience I've had in a dealership and I will continue to recommend Lindsay VW and Simon. I am excited to be their customer for the years to come.

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joshjosh

Jan 22, 2015

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Bob, Blake, and Laura worked with me to purchase a CPO CC. Everyone was willing to answer all my questions and I never felt pressure of any sort. This was my first purchase at a dealership, couldn't have gone any better. If you've had a bad experience, give Lindsay a shot.

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liuyusi125

Jan 21, 2015

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Bought the Jetta Hybrid 2 month ago, with quite reasonable price. And as per my request, I've got a dicount back view camera installed. After a month of driving, some small issue comes up, as all the pre-owned car would. And they fix it with no additional charge or arguing, lending me a Passat for free. Great experience, great deal~Highly recommend Bob Derby, a good guy, knowledgeable sales man and a fun person to work with.

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Honeebee_12005

Jan 13, 2015

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My husband and I bought a 2014 VW Passat in October 2014. Bob Derby, our sales guy, was great to work with. He was very knowledgeable about our particular car and his customer service skills were fantastic. He and the rest of the staff there made the whole car buying experience feel seamless. 5+ star rating all around! Go here if you need a new or used car.

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Honeebee_12005

Jan 13, 2015

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My husband and I bought a 2014 VW Passat in October 2014. Bob Derby, our sales guy, was great to work with. He was very knowledgeable about our particular car and his customer service skills were fantastic. He and the rest of the staff there made the whole car buying experience feel seamless. 5+ star rating all around! Go here if you need a new or used car.

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TopGear1212

Jan 12, 2015

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The most relaxing car buying experience I have ever been part of. No pressure, no pushy salesman, truly a blessing. Thank you everyone at Lindsay VW!-Excellent salesman-Nice facilities-Great Location-Large Stock-Willingness to negotiate-Friendly-EfficientLindsay VW is the number one VW dealer in the Northern Virginia area. Please give them a visit and see for yourself.

RS

Rebecca Stogdill

Jan 10, 2015

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I had the worst car leasing/buying experience of my life at Lindsay Volkswagen. There are so many negative things that happened but I will mention the main problem. To make a long story short, I went in on the last day of the Sign Then Drive event and test drove a red 1.8T. I didn't like the red and asked if they had it in black. The salesperson told me they didn't. I signed for a black Jetta S, however, when I got home that night I noticed on their website that they did have a 1.8T in black. I politely emailed the salesperson to tell her that I would like to switch cars since she'd told me they didn't have the 1.8T in black, yet they did. When I went in, they took away the $500 lease incentive (even though it wasn't my fault they hadn't told me about the car the night before) and the payments were considerably more. It was obvious to me that they didn't want me to have the 1.8T so I was stuck with the Jetta S, which was not the car I wanted. I am currently dealing with the owner's representative for the Lindsay dealerships since Jerry Holloway, the general manager of Lindsay Volkswagen has been absolutely no help. I've received no apology for the mistake they made, in fact Jerry defended his employees. His employee made a mistake and he's done nothing to fix it. It's obvious that Jerry Holloway doesn't care whether I'm a happy customer or not. Even the owner's representative told me that I should have the car that I want and that she would tell Jerry and have him call me. Jerry has made no attempt to contact me. I'm still dealing with the owner's representative and I hope for an acceptable solution to the mistake that Lindsay Volkswagen has made. Stay away from this dealership!

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bishop

Jan 3, 2015

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The service I received was excellent.The sales person was helpful and efficient, yet compelling, not overly aggressive, but respective and kind. she was smart and knowable of the job.It was a good experience.

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Subra

Dec 31, 2014

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Overall, we had a great experience. We recently traded our Volkswagen Jetta with a certified Passat. Mr Charles Nguyen handled the sale and he is amazing in terms of customer friendliness and follow up. All of the staff we dealt with were very pleasant to talk to. Overall, we liked the dealership and their service

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AnalyticalBuyer

Dec 30, 2014

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I was in the market for a used, but newer car and on a budget that doesn't leave many options. Little did I know, I completely lucked out when I found a 2010 Passat with Lindsay VW of Dulles. I took my online ad to the dealership on a Friday afternoon and was met with a friendly smile from Clyde. He gave me an excellent overview of the safety features of the model as well as the entertainment and convenience features that I was looking for in a vehicle. I had brought my ex-mechanic Father along to help me check out vehicles and he and Clyde immediately hit it off over their own long histories of owning VWs. I liked the car, but still had others I wanted to test drive and Clyde was great about understanding my needs in shopping around to ensure that I found the perfect car for my needs.Clyde followed up with me the very next day to ensure that he had answered all questions I had about the Passat and to find out if any had come up since my test drive with him. Without knowing it, Clyde and Lindsay VW of Dulles really set the bar for my car shopping experience. There was a different model of car that I had intended to purchase before visiting Lindsay, but every car and dealership after, I kept comparing them to my experience with Clyde and the care that Lindsay shows in the appearance and upkeep of their dealership location.On Sunday, I returned to test drive the Passat again and seal the deal. Clyde was again very polite and professional and we took a longer test drive using the highway since that's where I do most of my driving. I truly felt and appreciated that Clyde wanted me to find the best car for myself as much as I did. I didn't haggle on the price because it was already price fairly (according to both KBB and NADA). I also already had financing through my credit union, but allowed Clyde to take my paperwork to Larry in financing to see if they could match or better the deal that my credit union had given me.Even though I ended up financing with my credit union, I wasn't treated any differently than before. That truly spoke volumes to me about the way that Lindsay does business and who they hire to represent their company. I never once felt pressured to do anything other than what I wanted to do and always felt appreciated as a customer. I have never had such a pleasant experience purchasing a vehicle and will gladly recommend Lindsay VW of Dulles and Clyde to friends in the area.

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gundeep

Dec 29, 2014

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I bought my 2015 GTI on Christmas eve. The experience was excellent. Everyone at the dealership was very courteous and competent. From my unusual request for a bow (wanted the car gift wrapped) to an excellent price it was an exceptional experience. Mt best car buying experience so far!

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quanack

Dec 27, 2014

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Great experience and great sales staff. Found a great car that fit our budget and our needs. This is a car for our daughter's first car and you can't go wrong with German engineering.

SC

Satisfied Customer

Dec 20, 2014

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Lindsay Volkswagen is an amazing dealership. We got a great deal on a new 2014 Jetta TDI. When we brought it back to for the two week check up we noted that the intermittent windshield wiper was not working. The friendly service staff gave me a loaner car and updated me every day on the status of the repair. Unfortunately, they found a more serious factory defect, but VW corporate stepped up and replaced the car at no cost to me. The experience has confirmed my confidence in the VW brand - total class and professionalism. Everyone I have dealt with at Lindsay Volkswagen has been friendly, knowledgeable, and professional. I would strongly recommend this dealership to anyone looking for a new or used car, and I cannot praise the service staff enough. I have bought many cars and dealt with many dealerships, but Lindsay Volkswagen is by far the best I've ever experienced.

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amissing

Dec 12, 2014

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Went in for a service on my old Volkswagen and ended up coming away with a new one!Bob was extremely helpful and made the whole buying process simple. He honestly conveyed the sense of having my best interests at heart, rather pressurizing me with a "hard sell"

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Dogcubitus

Dec 7, 2014

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I am not one to write reviews but Lindsay VW of Dulles truly deserved kudos. The whole buying experience went far beyond my expectations. They made me feel appreciated from the very beginning, gave me a good deal and, more importantly, they truly wanted me to leave a happy customer. Hats off to sales consultant Clyde Htoon. I drove away thinking these folks not only love their business but really enjoy pleasing customers. I honestly look forward to buying another car from them in the future.

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vwJetaa2014

Dec 6, 2014

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Christina Pantoja and the entire staff at Lindsay VW were simply amazing! 5+ star rating all around! Go here if you need a new car.

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crystle.reed

Dec 4, 2014

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They are willing to work with you. Got a great deal and I am very happy! I even had someone come and pick me up from my house!

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Glenn Blanchette

Dec 4, 2014

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I started the process of looking for a car to lease with inquiries with several dealerships and not all VW. Josh was the only one who responded with a friendly email and provided specific answers to my specific questions, not the standard "come in and we can talk about it" response. The customer care proved by Josh before, during, and after singing the papers. It was a very non-pressure.and friendly environment, by far the best dealership experience. The Jetta is.a great car too.

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Rodrigo of NJ

Dec 4, 2014

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I'm a first time car buyer, and i'm glad i ran into JJ as my sales rep. From the moment we walked in the dealership, he never pressured, answering all our questions with enthusiasm and accurately. From selecting the right car to driving the car home in less than 3 hours. All went seamlessly and it's all because of JJ and Laura's exceptional services and expertise. Also, commending the Services Team for thoughtfully calling me for some touch ups even if it was minor. I walked in the dealership to bring home a car, instead i walked out with not just a car and a great car buying experience, but i walked out with a new friend in the name of JJ.

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vwJettaa2014

Dec 3, 2014

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Christina Pantoja and the entire staff at Lindsay VW were simply amazing! 5+ star rating all around! Go here if you need a new car.

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MiltJ

Dec 2, 2014

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I have never enjoyed purchasing a car but my experience at Lindsay VW in Sterling yesterday was great! Our Sales Consultant Charles Nguyen was incredibly professional, well-informed and polite. Everyone at Lindsay exceeded my expectations and I would buy another car from them in a heartbeat!

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public.thomson

Nov 30, 2014

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After having a less than positive experience at a different VW dealer in the area, I went to Lindsay not expecting a large difference but I was wrong! From the moment we walked in the door, we could tell this place was different. We met our Sales Associate, Carrie Redman, and she listened to exactly what we wanted and answered all of our questions. The General Manager, Jerry Holloway, introduced himself within 10 minutes of us walking in the door. He was very hands-on and introduced us to others on the management team and they all worked together to get me the best deal on the car I wanted (actually even found one with some added features already on it). Everyone at Lindsay exceeded my expectations and I would buy another car from them in a heartbeat!

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cici

Nov 30, 2014

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After having a less than positive experience at a different VW dealer in the area, I went to Lindsay not expecting a large difference but I was wrong! From the moment we walked in the door, we could tell this place was different. We met our Sales Associate, Carrie Redman, and she listened to exactly what we wanted and answered all of our questions. The General Manager, Jerry Holloway, introduced himself within 10 minutes of us walking in the door. He was very hands-on and introduced us to others on the management team and they all worked together to get me the best deal on the car I wanted (actually even found one with some added features already on it). Everyone at Lindsay exceeded my expectations and I would buy another car from them in a heartbeat!

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drkomm

Nov 29, 2014

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Joshua Jay, aka JJ, was our sales rep. I have to say the time at the dealership with him was the most positive and fun car-buying experience in over 40 years of driving. Everything from writing up the contract to learning about all the features of the Jetta wagon went seamlessly.

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Patmagic

Nov 29, 2014

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Everyone we encountered were so very gracious and kind. However, there was no pushiness to buy! My first contact with this dealership was over the phone. Mr. Bob Derby, whom I had spoken with, assured us that it be a advantageous to come to the showroom. Upon our arrival, he was busy with clients, he then connected us in person with Mr. Charles Nguyen who did a wonderful job! It was a distance to travel but, was very worth the time. When it is time for us to purchase a new car and service the current pre-owned car we just bought, we shall return to Lindsay VW!!! Thanks so very much! Pat & Tere

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aw22jd

Nov 28, 2014

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Buying a car is one of my least favorite activities. Lucky for me the folks at Lindsay VW make the experience of buying my VW Golf TDI as painless as possible. No pressure buying tactics and no attempt to up sell me into something I didn't want.

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cj13495

Nov 26, 2014

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We picked up a used CPO 2013 VW Golf. The price very fair, the people we interacted with were very friendly, and our experience was stress-free.Other dealerships tried to paint their cars as dream cars too good to pass up that could fulfill every need and want. Of course, we would have had to be willing to go higher than our stated budget or consider the car in terms of monthly payments instead of the total cost, which was a non-starter for us.At Lindsay VW our sales person, Clyde, sold us the car based strictly on the its merits and what we told him we needed it for. We told him our budget in terms of the vehicles total cost and monthly payments were never mentioned from then on. The safety features of the vehicle were described in detail and shown to us prior to the test drive, and during the drive he continued to point out many small features of the vehicle which other dealerships had failed to mention because they weren't big ticket items.When we noticed an oddity in the CarFax for the vehicle, Blake come by and thoroughly explained the entry and the history of the vehicle to our satisfaction. Overall our experience was as stress-free as buying a car can be, and the folks at Lindsay VW helped with that tremendously.

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BKnauff

Nov 26, 2014

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Great group of folks to deal with. My salesman was professional and very helpfukl and the business manager went out of his way to make the whole transaction pleasurable.

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D_Ave7

Nov 26, 2014

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As my friend and I walked to the GTI lot (main enterance) for what intended to be a quick browsing of a vehical to suit a college kid's needs-wishfully a GTI, we found it. Immediately upon entering the quiet, gentle atmosphere of the Lindsay VW Dealership, a humble man named Clyde welcomed us with a smile and a genuine desire to help. I explained my price range/situation with him and he led us to the Jetta lot. Coming from a 98 Jetta 2.0 that was bruised and battered with no heat and winter coming, I felt a new Jetta would be perfect. Clyde offered me to test drive a 2012 Jetta 2.5 (manual) SE. Yes, it's a manual and has cruise control. Afterwards, I told him thank you and I would mull it over. Two days later and i'm leaving the lot not only impressed with the superb customer service or the time the financer took to work with me for a price I could handle (payments for a college kid, what would you expect?) I am ecstatic to say my expereince in buying my first car was an excellent one. I did trade in the mk3 (sorry Euro-tuners,) but the luxery-esque driveability yet sporty feel to this 2012 Jetta is just amazing and comfortable. Complete with lots of leg room for us tall folks. Lastly, Clyde called me to inform me he found my CD and garage opener remote I had left in the mk3. Honesty is huge for me personally and these people know how to make their customer happy. Thanks to all who were a part of this day for me! I've already recommended this location to friends. Cheers!

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findapath

Nov 25, 2014

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Even though I did not end up buying a VW, I really enjoyed working with Christina Pantoja at Lindsay Volkswagen. I visited the dealership in a research stage of my shopping to look at a Golf GTI and TDI, and a Jetta Sportwagen TDI. Christina was incredibly patient with me, even though I am certainly one of the most difficult people to try and sell something to. Christina took many hours out of her busy schedule to explain all of the vehicles to me in great detail, and proved that she is extremely knowledgeable about the products she sells. When confronted with technical questions that she didn't know the answer to, she sought out assistance from other sales people and service writers to help answer my questions. Joshua Jay ("JJ") was one such example. He is an enthusiast, like myself, and has plentiful experience in performance upgrades to his cars. Christina has a very patient attitude towards customers, and is up-front, honest and I never once felt any pressure from her to look at numbers or discuss price. She was more concerned with earning my trust, and building a relationship than selling me a car. It was great! I was convinced that I was going to end up buying a GTI from her, until my research led me to discover that the turbo issues are much more widespread and common than I had initially thought. Based on that, I decided to not move forward and purchase the GTI. It's really too bad that Christina didn't sell other manufacturer's cars, because I would have loved for her to earn my business!If you are in the market for a VW, I highly recommend visiting Lindsay for a low-pressure, friendly, honest sales staff.

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findapath

Nov 25, 2014

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Even though I did not end up buying a VW, I really enjoyed working with Christina Pantoja at Lindsay Volkswagen. I visited the dealership in a research stage of my shopping to look at a Golf GTI and TDI, and a Jetta Sportwagen TDI. Christina was incredibly patient with me, even though I am certainly one of the most difficult people to try and sell something to. Christina took many hours out of her busy schedule to explain all of the vehicles to me in great detail, and proved that she is extremely knowledgeable about the products she sells. When confronted with technical questions that she didn't know the answer to, she sought out assistance from other sales people and service writers to help answer my questions. Joshua Jay ("JJ") was one such example. He is an enthusiast, like myself, and has plentiful experience in performance upgrades to his cars. Christina has a very patient attitude towards customers, and is up-front, honest and I never once felt any pressure from her to look at numbers or discuss price. She was more concerned with earning my trust, and building a relationship than selling me a car. It was great! I was convinced that I was going to end up buying a GTI from her, until my research led me to discover that the turbo issues are much more widespread and common than I had initially thought. Based on that, I decided to not move forward and purchase the GTI. It's really too bad that Christina didn't sell other manufacturer's cars, because I would have loved for her to earn my business! If you are in the market for a VW, I highly recommend visiting Lindsay for a low-pressure, friendly, honest sales staff.

SR

Salman Rjh

Nov 18, 2014

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My first experience to bay a car in USA was throw this wandaful dealer when i bought my pre-oner passat las month , and it was a great story to till everybody about it the Sales & Leasing Consultant was Mr.Robert Derby he is very helpful and Sales expert i was glad to had deal with him . This dealer it is the best one in the area Thanks again Lindsay for you beautiful german cars .

FT

Farah Thomas

Nov 13, 2014

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I purchased a VW Eos from Lindsay Volkswagen a week ago. My salesperson, Bob Derby, is the BEST!!! He was extremely helpful and professional, he answred all my questions and was very patient with me. Everyone at Lindsay Volkswagen was pleasure to work with. I would highly recomment Lindsay Wolkswagen!!

FT

Farah Thomas

Nov 13, 2014

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I purchased a VW Eos from Lindsay Volkswagen a week ago. My salesperson, Bob Derby, is the BEST!!! He was extremely helpful and professional. He answred all my questions and was very patient with me. Everyone at Lindsay Volkswagen was pleasure to work with. I would highly recomment Lindsay Wolkswagen!!

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lcjones79

Nov 12, 2014

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Me and My Husband just bought a Certified Pre-Owned VW Touareg from Lindsay VW! I don't think we have ever had a better buying experience anywhere! Our salesperson was Kaela Kalkhoff and she was so helpful and knowledgeable! We came from NC to buy this vehicle it was over a five hour drive and we would do it all over again! Everyone at this dealership is very friendly and helpful! The next time we are in the market for another VW we will be buying from Lindsay! The only thing I hate is we don't live close enough to have our vehicle's serviced there! If you want to buy a car and get EXCELLENT SERVICE then you should buy from Lindsay VW!

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lcjones

Nov 12, 2014

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Me and My Husband just bought a Certified Pre-Owned VW Touareg from Lindsay VW! I don't think we have ever had a better buying experience anywhere! Our salesperson was Kaela Kalkhoff and she was so helpful and knowledgeable! We came from NC to buy this vehicle it was over a five hour drive and we would do it all over again! Everyone at this dealership is very friendly and helpful! The next time we are in the market for another VW we will be buying from Lindsay! The only thing I hate is we don't live close enough to have our vehicle's serviced there! If you want to buy a car and get EXCELLENT SERVICE then you should buy from Lindsay VW!

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Park Sung

Nov 8, 2014

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First time buying a VW, first time buying one at Lindsay. My Sales Consultant,Joshua Jay was great to work in every step of the process. Would highly recommend!

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settyv

Nov 5, 2014

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I was going to write and tell you how incredibly pleased we were with the service provided by Lindsay Volkswagen and Alphonse and how happy we are with the new VW hybrid Jetta. This is a terribly busy week. I will write further. But please let them know they could not have done a better sale with us and I am extremely grateful. They are wonderful people and salesman, and your whole dealership came together to make this a quick and perfect sale.

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smshomak

Nov 5, 2014

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I came back to Lindsay VW to purchase my second Jetta because they have been a reliable and trustworthy organization. Clyde Htoon was patient with me as I investigated various car models and was thorough in his review of each model. The car buying experience was efficient and quick. I never felt pressured and was pleased with the level of customer service from everyone at the dealership.

SM

Stephanie M.

Nov 4, 2014

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Overall great experience buying a car early last week! After checking out various dealerships, I can confirm that the best experience by far was working with Clyde at Lindsay VW Dulles. He was not a pushy salesman but rather took genuine interest in helping me explore the options and find the right fit for my price point and needs. He followed up and was willing to work with me to make sure I was able to move forward with the purchase and maintain a great experience buying from Linsday. I would highly recommend visiting Lindsay VW Dulles and giving Clyde a chance to win you over too. P.s. don't let the nearby construction deter you visiting this dealership, it is worth the detour to get there!

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mathiesd

Nov 3, 2014

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Overall great experience buying a car early last week! After checking out various dealerships, I can confirm that the best experience by far was working with Clyde at Lindsay VW Dulles. He was not a pushy salesman but rather took genuine interest in helping me explore the options and find the right fit for my price point and needs. He followed up and was willing to work with me to make sure I was able to move forward with the purchase and maintain a great experience buying from Linsday. I would highly recommend visiting Lindsay VW Dulles and giving Clyde a chance to win you over too. P.s. don't let the nearby construction deter you visiting this dealership, it is worth the detour to get there!

AF

Alison Figi

Nov 2, 2014

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I would absolutely recommend Joshua Jay to help you with your car purchase. Joshua helped me find the car of my dreams after I was in a bad accident with my Jetta. I needed a replacement car in a hurry and he was able to take care of everything quickly, including a great interest rate through VW credit. I truly appreciated his professionalism, thoughtfulness, and insight into choosing my next vehicle. It was exactly what I needed after the accident and Lindsay and Joshua definitely delivered! He is also committed to working with his customers after they purchase the car to set up maintenance appointments or answer any questions you have about the vehicle.

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Chris

Oct 24, 2014

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We recently purchased a third vehicle from Lindsay, and words cannot express how happy we are to have made this purchase. Robert Derby has been great to work with, and it was his professionalism and care that made our decision to purchase another VW from Lindsay so much easier. The finance department was straightforward and got the job done in a timely manner. From an exceptional salesman to driving away happy on every occasion, Lindsay VW has gained a loyal customer. Job well done.

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Rich n Susie.

Oct 19, 2014

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My wife and I decided to purchase a higher mpg vehicle! After narrowing it down to two vehicle makes, we found a good contender at Lindsey VW. We called, made an appointment and got the ball rolling knowing "our car" was still available. We found the whole process of buying the vehicle quite pleasant and stress free. We had a trade in to consider which was handled fairly! Financing was handled well. Paperwork and processing was short, friendly and to the point. Our salesperson, Anoop Singh, handled the whole process from top to bottom with professionalism and respect. I would highly recommend you ask for him, if you see something there your interested in!! Best wishes and good luck.

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Mzangelalb

Oct 17, 2014

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Buying experience was awesome from the time we walked in until we departed. Sales team & finance went above & beyond to make sure we left happy. Even the other associates including the service center that weren't working with us walked by & went out of their way to say hello with a smile. Our salesman Clyde was very knowledgable about the vehicles & made sure I knew all the new cool features to mine before I left!..he's continued to keep in touch with me to see how i'm enjoying my new Jetta. Larry in finance made it so easy & explained everything thoroughly so we'd understand our loan. He was great!. We will definitley be back for another volkswagen in the future. They make car buying easy & enjoyable!. Thanks Lindsay & special thanks to Clyde in Sales & Larry in Finance!!..

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marnivee

Oct 15, 2014

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This was our first purchase with Lindsay and the entire experience was VERY pleasant. We left feeling completely satisfied that we ended up with the vehicle we wanted at a price that was more than acceptable to us. It was great working with Jonathan on the purchase and Larry on the financing. Both were consummate professionals. I highly recommend Lindsay and would definitely consider buying from them again in the future.

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T Pham

Oct 7, 2014

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excellent staffs, can't get any better saleman was best in business

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ccarra

Oct 6, 2014

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I found myself unexpectedly needing to purchase a new car when my car died. Thankfully, Lindsay and Jonathan were able to make it fast and easy. Very knowledgeable and thorough; such a pleasure. Never pushy and truly great pricing.

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WTDoor1988

Oct 2, 2014

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Could not have asked for a better car buying experience. I had never really considered a Lindsay dealership, but when I called our USAA car buying service they told me to give Lindsay VW a try That was enough for me. I was not disappointed. From the very first interaction Christina Pantoja took care of our needs and answered all our questions. Never felt like we were being given a hard sell. I would also commend the Larry Schiro in the finance office. Again, very professional and patient as we discussed the financing details. The last time I bought a vehicle it was from K**NS IT WAS TERRIBLE, so I was leary about going to a dealership. Lindsay VW helped me erase the K**NS nightmare. To my fellow military members and vets.....the folks at Lindsay are "good people" you will not go wrong

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dhbrown

Oct 1, 2014

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Top notch dealership and sales. Best facilities I have ever seen. Superb car, straightforward negotiation and sales process. Charles Nguyen was tops.

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Kcsand7

Sep 25, 2014

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My husband and I purchased our first vw on Saturday and had a very positive experience at Lindsay Volkswagon. Marc was very friendly and showed a sincere interest in helping us. He asked many good questions to understand our needs. When our interest turned toward a certified pre-owned vehicle, Marc introduced us to Blake to better explain the used car buying process. Blake was also very nice and provided helpful information. We were pleasantly surprised that Marc and Blake worked together seamlessly to assist us and we weren't just "handed off". This continued through the financing and trade in assessment as well. Before we drove off the lot with our car, Marc very patiently explained the features of the car too us and helped us sync our phones. He and Blake showed sincere appreciation for our business and ensured we felt very confident about our purchase.This experience has far exceeded our past car buying experiences and we would gladly recommend this dealership in the future.

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tirinka

Sep 24, 2014

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I have been using the service at Lindsay VW of Dulles for about 3 years and the last 2 years I have been working with Gabriel McCorkle who has been doing an awesome job ever since. Whether I need new tires, or the regular car check-up, he's always been very helpful when comparing prices and recommending the right products and services. He is very knowledgeable, explains in details the work that the car needs, and communicates with me throughout the whole process. He is also very friendly and is always making sure to have the car ready as soon as possible. I would highly recommend that the next time you schedule your service, you choose Gabriel.

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Vincenzo Di Maro

Sep 13, 2014

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The experience of buying a car at Lindsay was really amazing. Clyde Htoon assisted me in a superb way and in no time and with little effort we closed the deal. Thanks so much! Be sure I will come back and recommend to others.

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JimmyGarten

Sep 4, 2014

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My experience at Lindsay Volkswagen at Dulles was perfect. Right away, I was impressed with the selection of cars. I was even more impressed when my used car sales consultant, Clyde Htoon, gave me the prices of the used cars I was looking at. To top off the whole first impression, I was surrounded by friendliness from beginning and even now. I highly recommend this dealership to anyone who is looking to buy new or used Volkswagens vehicles.

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Kennedypw

Sep 1, 2014

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My wife and I bought a certified preowned VW Touareg from Lindsay VW in Dulles, VA. Our exprience was superb throughout, from sales, to financing to service. Clyde Htoon was very helpful, knowlegable about every aspect of the vehicle and was very enthusiastic about helping in our car buying search. He made us feel like we were his first customer and it was his frist sale. clyde followed up several times aftewards, confirming that he was not just focused on the sale but after sales support as well. We enjoyed every interaction with Clyde and look forward to working with him again in the future. Juliana Burke from service was also excellent. She was very attentive to our service needs, was efficient at scheduling my service appointment, getting my vehicle issue sorted and communicated with me several times to update me on the progress. The work was completed quickly and i was given a full explanation of work done. I was also provided a loaner vehicle, which was very convenient. Juliana was really excellent. Finally, Larry Schiro from finance was professional and friendly. He completed the paperwork efficiently and gave me a thorough explanation of the process. He was very helpful. All round my experience with all staff at Lindsay was excellent. Thank you. Paul & Danielle Kennedy

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humabass

Sep 1, 2014

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They both did an excellent job. Knowledgeable,professional, with good positive energy.Great job by Blake and Larry as well. Very professional organization. I was duly impressed.

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djlong_20171

Aug 29, 2014

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I have been driving Saturn for years - and would have bought another one, but...anyway I had a great experience and Kaela Kalkhoff was most enjoyable to work with. Was always prompt with getting back in touch with me regarding my questions. She made car buying a pleasant experience! It's been almost 2 weeks and I'm loving my 2014 Passat!

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Irene Wang

Aug 27, 2014

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I had a great experience with Marc Weinstein who is passionate and knowledgeable. He helped me to get my dream car with the desired color from other place as soon as possible. Thank you again.

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Dixie Cansler

Aug 27, 2014

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On August 24, 2014, I bought a 2010 VW Routan Minivan from Mr. Rob Derby of Lindsay Volkswagen and it was a great experience!! Mr. Derby was very helpful from our first contact on-line to the purchase of the car the next day. The dealership itself is very nice, everyone was kind and professional and made sure I was comfortable throughout the purchase by offering me something to drink and a place to watch the football game while waiting for the financing team. I would highly recommend both Lindsay and especially Mr. Derby - both are excellent to deal with. Thanks again for a great car and and great buying experience.

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Ann-Marie

Aug 25, 2014

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I had a good experience with Lindsay Volkswagen. Jonathan was very nice to work with.

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Jacobstrauch

Aug 21, 2014

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I had been looking for a 2015 VW GTI for several weeks with little luck, but Jonathan Greaves of Lindsay was the first salesman to reach out to me and assist me in purchasing a vehicle. Despite having none in stock, I was able to put a deposit down to guarantee that I could get the next car coming in. Jonathan was a very attentive salesman, he seemed very knowledgeable and was able to answer all my questions about the vehicle. I was able to get the car for below MSRP, and have been enjoying it ever since!

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sneha_shanbhag

Aug 18, 2014

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I had been looking for a red jetta sportwagen for a couple weeks and came across Lindsay. None of the dealers in Western PA carried this car in the color and with all the features I desired. I contacted Lindsay VW via email/phone and Christina responded back to me within an hour with pricing and details. I gave her my budget constraints and she managed to get me the car priced within my budgetary limits. The next couple days we went over all necessary paperwork via email. That weekend ,my husband and I drove to Dulles,VA ( a 4 hour drive for us) and spent at most 2 hours at the dealership to sign all contracts, financing agreements as well as go over the features of the car. Christina and all the people who interacted with us during this purchasing experience were extremely helpful in answering our questions. Overall the experience was very professional, friendly and straightforward. My husband and I love our new VW and would recommend Lindsay VW to all our friends in the market for a VW.

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Marshall Medoff

Aug 11, 2014

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I'm starting a new job with a lengthy commute and a few weeks back my wife and I started looking for a new vehicle to replace an aging minivan. We looked at a few hybrids and a plug-in as we felt that with my commute increasing we didn't want to spend more money at the gas station than we are now. A friend, whom I've known for nearly 40 years, recommended the Jetta TDI. This brought us to Lindsay VW. Joshua Pidek was helpful, knowledgeable, and personable and really made the sales process less stressful. Once we made our decision, we came right back to him and he presented us a deal that we could not walk away from. I would highly recommend Lindsay VW and would even bring new customers right to Joshua.

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Dsnuts

Aug 11, 2014

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Generally, I tend not to review automotive retailers mostly because my dealings with other dealerships has been subpar. Lindsay Volkswagen showed me that you can have it all, friendly service, a fear/better than average market price, courtesy, politeness, and no games.My wife purchased a 2013 Volkswagen Jetta Hybrid which is proving to be a fantastic automobile. Great fuel economy and a sporty yet luxurious ride that I consider to be the best value on the road for its class. Our salesperson, Charles, was a real prince and made buying this car stress-free and enjoyable.My wife and I have never looked at Volkswagen as a first choice in the past but we will the future, mostly because of Lindsay Volkswagen.

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denise01

Aug 7, 2014

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Just purchased a 2012 GTI Autobahn from Lindsay Volkswagen and I am more than pleased with my experience. I am from Ohio and Marty and Blake made the trip well worth it. Spoke to both Marty and Blake over the phone before I made the trip and they were not only friendly, but very informative. They both knew everything about the vehicle inside and out and explained every detail very well. Both were extremely helpful, friendly and informative (not pushy at all). Once we arrived at the dealership, everybody was very welcoming and the whole experience was very smooth and simple. I would absolutely recommend lindsay volkswagen, ask for Marty and Blake!

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laura1687

Aug 4, 2014

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Last week I bought a CPO VW Golf TDI (2013) for $2500-3000 below KBB value! It was a great experience -- Al was extremely helpful, friendly and informative (Definitely not pushy at all!)) and after I bought my car, he introduced me to Tom - who explained how Diesels work and made me realize that buying the Golf was an excellent decision. Even better, the car ONLY had 10,781 miles on it!! ...and it came with the 3 year warranty PLUS an extra 2 years warranty since it was a CPO car, not new. I was given a very fair price for my Honda Accord trade in -- this experience was extremely painless and efficient. I didn't enjoy my car buying experience 3 years ago at the Honda Dealership...this time I did! Finally, I had a great experience when it came to working with Larry in terms of signing off my title from the Accord, my financing and extending the warranty to 85K/6 years -- he worked with me and did not push me to do more than I should do financially. He was thorough and understanding. ....I just don't think I can ever go back to driving a Honda again ...no way. I'm now addicted to the VW Golf TDI! ...no regrets!

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Cptshea

Aug 4, 2014

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Above and beyond. Great buying experience. They do not pressure you and are willing to work with you. Very great experience and highly suggest using Marc Weinstein

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Julie Lovejoy

Aug 4, 2014

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Awesome experience! I was deciding between another Acura and the Jetta hybrid turbo (or is it turbo hybrid?!). I didn't think I could stray from an Acura, but one drive in the spirited Jetta and I was hooked. Shawn Sampson was more than patient in helping me compare and contrast all my options, and then the whole Lindsay team pulled out all the stops to find the exact model in my desired color, even involving corporate in redirecting a vehicle. While it was in shipment, they made every accommodation to ensure the short waiting period was hassle free, and kept me apprised of the status. The car arrived on my birthday weekend, so Shawn totally surprised me by having my car front and center when I arrived, complete with a huge red bow on the roof! SO FUN! Thanks, Shawn, and Lindsay!!!

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kptomes

Aug 4, 2014

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This is my first VW so far the experience and the service at Lindsay Volkswagen is been great. Simon Chu was the best consultant. he was fast and answer all the question we have. I am very happy with my New Jetta

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psturm

Aug 4, 2014

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After having canvassed a number of VW dealerships via email, Shawn Sampson was the only one who answered my questions quickly...and I had a lot of them over a few weeks. Once engaged face to face, Shawn was not sales-pushy and, though he provided information on a number of options, he never over-did it...he remained focused on what I needed both from feature and finance perspectives. I will recommend him to others.I also found the Lindsay management responsive and accurate.Looking forward to the future customer service experience with my Taureg TDI.Thanks -

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Dtirona

Aug 2, 2014

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I had a wonderful experience with service consultant Gabriel McCorkle. He is sincere with a great smile, Gabriel maintained constant communication and made sure he gave full time attention to my needs, very accommodated. Thats why when I needed my service for my Jetta. I just call him directly because I can talk to him very comfortable. I would highly recommend this dealer and Gabriel. And of course the rest of Lindsay service consultant

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Barbara!

Aug 1, 2014

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This is the second Jetta, that we bought in the last three months and we would recommend this place to any of our friends and family. The quality of the cars is great and the service as well.Joshua Pidek knew from the beginning, what we were searching for and he offered us always good price and fast handling of paperwork. He is very professional and always helpful and thoughtful.We have made great experience with Josh and the other employees of Lindsay Volkswagen and we always feel like being with friends when we enter the door. Great work!

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greebull

Jul 31, 2014

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Very friendly service, and Gabriel McCorkle was one of the rare service people to make me UNDERSTAND what and why I needed service on my car. I received an oil change, and my tires were rotated on my last visit. Previously, I have had everything from brakes to body work done on my car, and Gabriel always explained each step of the process. It was a great consumer experience!

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bobmiller2

Jul 29, 2014

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I purchased a 2014 Jetta TDI from Lindsay VW and was very pleased with the car and the staff. I was treated with respect and dealt with fairly. Couldn't ask for more.

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pshiflett

Jul 29, 2014

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I started out by checking the trade in value of my current truck and I was quickly engaged by Christina Pantoja via email who assisted with any questions I had. I went in on Saturday July 26th to look at buying a new car with my wife. We were greeted by Christina and we began the buying Experience, and I do mean experience...Wow, Christina was great the entire way through the process. She was polite, knowledgeable, and very professional. She answered all of our questions and provided us with more than enough information to help us find the car that matched our needs. I will absolutely be recommending Lindsay VW to friends and family. Thank you so much!!!

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lauri.stevenson

Jul 28, 2014

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Newly purchased Beetle from Local Used Car dealership. Technical problems from the start. I brought the vehicle to Lindsay to fix items I knew to still be outstanding. I asked that Lindsay perform a full inspection as if it were a used car they would sell.The estimate included photos of problem components on my car - I don't necessarily know what I was looking at, but it started a conversation.All recommendations have been repaired and the car is now running as I had expected it to when it was purchased.From Lindsay, I will be purchasing an Extended Warranty and look forward to a Service partnership to keep this baby on the road for a very long time.

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JWalsh

Jul 23, 2014

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Superb car buying experience! After many moves while serving in the Army and familiarity buying new cars at dealerships throughout the Nation, Lindsey Volkswagens customer focus is simply unmatched! From the moment we were greeted by our Salesman Mr. Joshua Jay to signing the final paperwork with Ms. Laura Salcedo we were treated respectfully and with no high pressure sales tactics making our purchase of a 2014 Volkswagen Touareg TDI smooth and stress free. It began with Joshs, Five-Star customer treatment as he listened to what we were looking for and continued as he worked to build trust and confidence with my wife and I. Joshs expertise and passion for Volkswagen products was visible as he showed us the features of the Touareg and articulated the advantages and disadvantages of buying a vehicle with a TDI engine. Not once during the process did Josh pressure us to make a decision and even encouraged us to drive another brands vehicle for comparisonthis is unheard of at other dealerships and certainly made us more confident in the decision we were making. Joshs customer focus continued even after a deal was reached. While in the finance office Josh personally saw to it that our new car was ready for delivery and that our personal items were moved from our trade-in to our new car. Once all the paperwork was complete Josh was in no hurry to grab his next customer and remained focused on us - ensuring we knew the ends and outs of our new cartalk about true customer service! I would be remiss if I didnt mention the professionalism of the GM Mr. Jerry Holloway. Like Josh, Jerry went above and beyond to ensure our needs were being met to ensure we had the best car buying experience possible. If youre in the market for a new car Id strongly recommend Lindsay Volkswagen and Mr. Joshua Jay for your next car buying experience. You will not be disappointed

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JWalsh01

Jul 23, 2014

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Superb car buying experience! After many moves while serving in the Army and familiarity buying new cars at dealerships throughout the Nation, Lindsey Volkswagens customer focus is simply unmatched! From the moment we were greeted by our Salesman Mr. Joshua Jay to signing the final paperwork with Ms. Laura Salcedo we were treated respectfully and with no high pressure sales tactics making our purchase of a 2014 Volkswagen Touareg TDI smooth and stress free. It began with Joshs, Five-Star customer treatment as he listened to what we were looking for and continued as he worked to build trust and confidence with my wife and I. Joshs expertise and passion for Volkswagen products was visible as he showed us the features of the Touareg and articulated the advantages and disadvantages of buying a vehicle with a TDI engine. Not once during the process did Josh pressure us to make a decision and even encouraged us to drive another brands vehicle for comparisonthis is unheard of at other dealerships and certainly made us more confident in the decision we were making. Joshs customer focus continued even after a deal was reached. While in the finance office Josh personally saw to it that our new car was ready for delivery and that our personal items were moved from our trade-in to our new car. Once all the paperwork was complete Josh was in no hurry to grab his next customer and remained focused on us - ensuring we knew the ends and outs of our new cartalk about true customer service! I would be remiss if I didnt mention the professionalism of the GM Mr. Jerry Holloway. Like Josh, Jerry went above and beyond to ensure our needs were being met to ensure we had the best car buying experience possible. If youre in the market for a new car Id strongly recommend Lindsay Volkswagen and Mr. Joshua Jay for your next car buying experience. You will not be disappointed

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DF

Jul 22, 2014

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Once again your service department has failed me. On Saturday, July 12, I dropped the 2014 Passat off for its 30K service, a State Inspection, a full detail, and repair scratches on two wheels caused by a car wash. I drove 30 min yesterday to pick up the vehicle after receiving a call letting me know the vehicle was ready only to find out they did not perform the State Inspection. I then left your service department and they called me approximately one hour later letting me know the vehicle was ready. Not only did I waste time and fuel driving to pick up the vehicle, I also wasted an hour of the persons time that I was with to help me pick up the car. I believe Julia wrote up the service ticket and I believe she is on vacation until the 28th. Once again I find your service department unsatisfactory which leaves doubt I will purchase additional vehicles from your store in the very near future as planned. As you may or may not recall, they forgot to rotate the tires at 20K even though the service ticket indicated they did. Im looking forward to receiving the service survey from VW. Ill be in later today once again to pick up the vehicle.

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danielfreeman

Jul 22, 2014

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All,Once again your service department has failed me. On Saturday, July 12, I dropped the 2014 Passat off for its 30K service, a State Inspection, a full detail, and repair scratches on two wheels caused by a car wash. I drove 30 min yesterday to pick up the vehicle after receiving a call letting me know the vehicle was ready only to find out they did not perform the State Inspection. I then left your service department and they called me approximately one hour later letting me know the vehicle was ready. Not only did I waste time and fuel driving to pick up the vehicle, I also wasted an hour of the persons time that I was with to help me pick up the car. I believe Julia wrote up the service ticket and I believe she is on vacation until the 28th.Once again I find your service department unsatisfactory which leaves doubt I will purchase additional vehicles from your store in the very near future as planned. As you may or may not recall, they forgot to rotate the tires at 20K even though the service ticket indicated they did.Im looking forward to receiving the service survey from VW.Ill be in later today once again to pick up the vehicle.

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Adam

Jul 17, 2014

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I recently bought a used TDI Golf from Lindsay Volkswagen of Dulles - it was a great buying experience. I called ahead to see if the car of my interest was still available and was immediately transferred to the sales department where I spoke with Bob Derby. Bob made it very easy for me to get the car held until I could come look at it and was very clear and professional with what the whole process would be. Once I arrived to the dealership, I was taken away with how nice the facility was and how kind every single person was. I was greeted by Bob who immediately gave me the keys to the car I was interested in and let me take it for a sole test drive. The whole buying experience was a breeze, and a delight. There was no pressure at all to buy any extras, but great options were available. My wife and I were in and out of the dealership in under two hours, with getting financing from VW and all. I would highly recommend this dealership for a new or used vehicle, it was a truly great experience and it is no wonder they are the highest rated dealer in the area!

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Cortezjl

Jul 9, 2014

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I had the absolute pleasure of purchasing my new GTI from Lindsay WV. From the moment My husband and I walked through the door we were given a warm welcome and offered a beverage! Mr. Simon Chu assisted us with the purchase of the GTI, and let me tell you he was wonderful to work with! He was always professional and seemed truly excited for me in my car buying experience. He was very knowledgable about everything WV. Even though it was late in the evening by the time everything was said and done he wrapped my car in a big red bow (literally!) and explained and demonstrated all the functions of my new purchase. We also worked with Larry Schiro for our financing. He made all the ins and outs of financing easy to understand and was patient as we asked questions. Every single employee we came in contact with last night was warm, friendly and truly made us feel welcome. This is a well run dealership where they truly put the customer first. I will gladly send all of my friends and family to Lindsay WV!!!!

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Circus8

Jul 8, 2014

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I was not planning to buy a car that day but wanted to stop by and see if I liked the Volkswagen car which had been recommended. Clyde did a fantastic job of explaining the differences between the models and being patient answering all my questions (including looking up price information for my used car and other cars like the one I ended up purchasing). All were knowledgeable and patient without being pushy. I was very impressed with everyone I interacted with (sales and finance) both while I was there and after the fact in terms of answering more questions and tending to little follow up matters.I continue to be surprised/impressed with Clyde's responsiveness after the sale and attention to customer service - outstanding!!!Also, love the car (Passat SEL TDI)

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taubph

Jul 1, 2014

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I worked with Joshua Jay in the purchase of my new 2014 Jetta TDI. Josh was incredibly patient with me (and my two rambunctious children) as I tried to make up my mind (I was between multiple models, and came back over multiple days). This was my second Volkswagen purchase, and I was blown away by the quality of the service provided by Josh as opposed to my prior experience at another dealership. Josh was knowledgeable on the entire vehicle line-up, patient with my never ending questions, and when Josh was provided with the opportunity to up-sale me on a CC R-Line (which was the other vehicle I considered), Josh instead helped me run the numbers on cost of ownership and encouraged me to make the more practical choice for my family and my needs. The sale was about as low-pressure as it gets - Josh gave me a great price up front without having to fight for it. I would absolutely recommend him to anyone. Excellent service all around - well done Josh and Lindsay VW.

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roadjet94

Jun 24, 2014

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This was my first totally on-line, long distance car purchase. I researched a specific car for over 2 months and trended prices before finding this little jewel. I thought I would be apprehensive and instead the salesman was quick to re-assure me along the entire process. This was by far the best car purchase I have ever made. The salesman answered all my questions, all my many....many phone calls. The pre-approval process was by far the quickest I have seen. The Price was outstanding and even 6 weeks later cannot be beat in the entire US by any private seller, off dealership or even VW World Auto certified dealers PERIOD. Plus this being certified, you can rest assured that it has factory coverage well past the 3/36 by adding an additional 2/24. Finding a low mileage, one owner car just under 13K meant that there is plenty of warranty left. I was unfamiliar with the shipping process and used it instead of flying or driving over 1100 miles to pick up car. It was a slower process over a more direct approach, but that was my choice and they did everything they could to get the car to me as quickly as possible. When the car arrived it had some light cosmetic damage from shipping that they quickly worked to fix for me. Even when the permanent registration and plate did not arrive due to slow out of state DMV processing, they promptly sent me updated temporary tags so I was covered. Hands down, they inherited a repeat customer. My only regret was not being able personally shake their hands and thank them for making this the BEST overall car purchase in my long list of 25+ over the years. More dealerships should take a lesson from the Lindsay playbook. I truly feel like part of the family now.

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LenordYounadam

Jun 24, 2014

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What a pleasant experience! We were interested in trading our Jeep for a new Golf TDI. From start to finish, the staff was friendly, knowledgeable and not pushy what so ever. They gave us a very fair price for our Jeep and a great price for the new Golf TDI. Process took a few hours but we were very well taken care of the entire time.Would definitely recommend to friends and family. Hope to continue this great relationship. Great job and many thanks Lindsay Staff!

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mamattera

Jun 10, 2014

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I recently purchased a Certified Pre-Owned GTI from Lindsay Volkswagen Dulles and am so glad I did. When I first spoke to Bob Derby on the phone I had a good feeling about it; his friendly and down-to-earth nature put me at ease. From the moment we met, he treated me like a valued customer and I did not feel pressured to make any decisions. He knew a lot about the car, answered my many questions and led me through a tour of the facilities. The service department was impressive and the staff, though busy, greeted me with smiles. Then came the paperwork; I was trading in a pre-owned VW so there were additional steps involved, but Bob walked me through the process and I did not feel hurried or overwhelmed. Before I knew it, I was meeting with Laura to go through the financials, smiling and amazed at what a breeze the day had been. I highly recommend Lindsay VW Dulles, and despite the long drive from my home, Im confident that I will be returning.

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tmpta

Jun 10, 2014

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Clyde was absolutely great to work with; he made our visit to the dealer very enjoyable. Furthermore, he has followed up since we have purchased the car a number of times and been happy to answer any questions. I highly recommend Clyde. Other than Clyde, Lindsay VW was amazing. Their customer service was excellent -- by far the best car buying experience I've had.

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cdaum

Jun 9, 2014

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We recently purchased a Touareg TDI from Lindsay Volkswagon of Dulles and the experience was exemplary. We were met in the parking lot by the sales manager who then introduced us to Marc Weinstein. We did the test drive with Marc attending to all our questions professionally and courteously. It was a please doing business with both Marc and the subsequent financial processor. I would recommend anyone purchasing a VW to engage with Lindsay VW of Dulles.

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winkler250

May 30, 2014

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I can honestly say that this is the first instance of me saying: I love this dealership. Buying a car normally is a bad experience. It is not at Lindsay. All around honest and straightforward. I come all the way from Maryland for service. I have bought two cars there. Charles in certified preowned, and Wolfgang in service have never let me down.

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Daniel

May 29, 2014

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We dont have enough words to express how happy we feel after buying our new car at Lindsay Volkswagen Dulles. The first time we visited the Lindsay VW facilities, one of its representative Mr. Simon Chu came out and asked if we need some help. We told him that we were just browsing and not ready to purchase a new car yet. He gave us his business card just in case we make some decisions. On Memorial Day weekend we went back and met Mr. Simon Chu and told him what kind of car we are looking for a Jetta SportWagen. He brought the car and we drove around; it was great! So, we told Mr. Chu that we need one more day to decide for the cars color. Monday, Memorial Day, we met Mr. Chu again and reached our agreement. He took his time demonstrating and explaining every feature of the car. Our great experience was the professionalism of Mr. Simon Chu, very helpful and with a friendly personality that made us felt comfortable doing business with him. Also, we want to thanks to Lindsay VWs team for all their support they gave us.

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d1garland

May 29, 2014

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I found a pre-owned VW certified Eos on Autotrader.com. Clyde Htoon, my sales rep, was great, from encouraging me to come see the car (had to drive over 100 miles to dealership), getting the Eos ready to drive away the same day, to helping arrange a way to get my old car home. The car and the deal were better than expected...thank goodness...otherwise I would have wasted a whole day just be disappointed. I love the car and the experience at Lindsay VW was as smooth as possible.

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PCFlyer

May 28, 2014

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My only better experience was with "upscale" vehicle purchases. However, Harry Vannie made the purchase of my 2014 Passat TDI SEL an easy experience. He was very helpful, very accommodating, and fair. We quickly met on price for the Passat without a lot of "pain." Harry's manner was comfortable to be around, and I felt right at home very quickly. Regarding the Lindsay facility, it's bright, cheerful, very European in appearance. It reminded me a lot of my days as an owner of 3 Saabs. Yes, the Passat is almost all American, but it's nice to see the Euro influence remain, and Lindsay does a lot to maintain that. Harry introduced me to the service department, who answered some technical questions about the turbodiesel engine in the Passat. I found them to be honest and straightforward.Overall, a pleasant experience without a lot of all-too-typical sales play that I've experienced at Mazda, Honda, and Toyota dealers.

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misstamika78

May 28, 2014

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My experience at Lindsay Volkswagen has been the best. I have never been to a place where I received outstanding customer service and felt 100% comfortable.Stephanie, Harry and Larry made my visit superb!!!! They made me feel like I was part of the Lindsay Volkswagen family. I was able to upgrade my 2012 Jetta SEL for a 2014 CC (R-Line) and I am loving it! The entire process of purchasing was not a hassle and I was able to add the extended warranty package into my monthly payments. I am a Volkswagen girl for life, thanks to the wonderful team at Lindsay!!!! You go guys and keep up the AWESOME work!!!

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DanielRenero

May 27, 2014

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We dont have enough words to express how happy we feel after buying our new car at Lindsay Volkswagen Dulles. Our great experience was the professionalism of Mr. Simon Chu, very helpful and with a friendly personality that made us felt comfortable doing business with him. Also, we want to thanks to Lindsay VWs team for all their support they gave us.

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CWang

May 20, 2014

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I purchased a new vehicle from Lindsay Volkswagen a couple weeks ago. My salesman, Simon Chu, was extremely helpful and professional. The facilities at Lindsay Volkswagen were also very accommodating and everyone I met was very eager to help. I test drove my vehicle before I bought it and Simon clearly demonstrated or explained all the features of the car. Being a recent college graduate, I enrolled in a College Graduate Plan that has great benefits for me. The financial transactions with Larry Schiro were also honest and reasonable. Once I bought the new car home, I found a problem with it but Simon was very quick in his response and helped me fix the problem right away. The employees in the service department at Lindsay Volkswagen are also very helpful and professional. Overall, I had a great car buying and service experience at Lindsay Volkswagen and I have a wonderful new car to drive!

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cyjwang

May 20, 2014

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I purchased a new vehicle from Lindsay Volkswagen a couple weeks ago. My salesman, Simon Chu, was extremely helpful and professional. The facilities at Lindsay Volkswagen were also very accommodating and everyone I met was very eager to help. I test drove my vehicle before I bought it and Simon clearly demonstrated or explained all the features of the car. Being a recent college graduate, I enrolled in a College Graduate Plan that has great benefits for me. The financial transactions with Larry Schiro were also honest and reasonable. Once I bought the new car home, I found a problem with it but Simon was very quick in his response and helped me fix the problem right away. The employees in the service department at Lindsay Volkswagen are also very helpful and professional. Overall, I had a great car buying and service experience at Lindsay Volkswagen and I have a wonderful new car to drive!

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Emerald2013

May 17, 2014

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We dreaded the prospect of buying a new car but after diligently doing our homework decided on the Jetta Hybrid. We then compared several dealers in Maryland, DC, & Virginia. We found that, just as our friends & coworkers had told us, Lindsay VW of Dulles, & in particular, Marc Weinstein, stood out way above the others on the basis of intelligent interpersonal interaction, reasonable negotiation, responsiveness, convenience, & follow-up. We wholeheartedly recommend Lindsay & Marc to others who are in the market for a new car.

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Brenda

May 13, 2014

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We were interested in buying a new VW Jetta at Lindsay Volkswagen. We found a great deal and a salesperson, Simon Chu, who knew his VWs. In the end we brought a Passat. Simon found the right color and the features we wanted in this car. If you are not sure which VW you would like you need to see Simon to help you decide. Brenda Johnson

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Brenda Johnson

May 13, 2014

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We were interested in buying a new VW Jetta at Lindsay Volkswagen. We found a great deal and a very knowable salesperson named Simon Chu. In the end we brought a Passat. Simon found the right color and the features we wanted in this car. If you are not sure which VW you would like you need to see Simon to help you decide. Brenda Johnson

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Tdterrytodd

May 13, 2014

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Just wanted to drop a note on the wonderful service I receive over the past week securing my new 2014 Tornado Red VW Beetle. Joshua Jay, my salesman, was very professional and demonstrated a true concerning for finding the right car for my needs. Josh maintained constant communication and made sure he gave full time attention to my needs. He was thorough with his demonstration --orientation of the new car. I would highly recommend this dealership and Joshua Jay!

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HTW_JMW

May 12, 2014

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My husband and I were in the market for a certified pre-owned Touareg. Within 24 hours of contacting Lindsay VW by phone, we were driving away in the car we found on their website. The extra care they took to ensure even the smallest blemish was corrected created a feeling of driving away in a brand new car, not one with 36k miles. I would highly recommend this dealership. Thanks to Clyde, Blake and Larry for a simple and hassle free car buying experience.

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danielscott5296

May 12, 2014

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I just purchased a 2011 VW Jetta SE from Lindsay VW to replace my 2003 VW Jetta with just under 240k miles. Clyde made the entire process quick, efficient & painless. Thanks to the entire Lindsay team (Parts, Service, Sales & Management) for keeping me running over the years. Here is to another 240k!

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SivaL

May 5, 2014

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Awesome customer service by Harry. Throughout the entire sales process, his customer service was excellent. I would love to refer him to all my contacts

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Mwljes

Apr 29, 2014

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I usually hate the car buying experience or anything associated with it. Lindsay VW changed all of that. I dealt with Kaela Kalkhoff who was the most pleasant salesperson I have ever dealt with. She did not push me at all, and had an answer for every question. If she didn't have the answer she would quickly find out. Her friendliness and customer service went beyond 5 star and was greatly appreciated. I will send all friends and family to Kaela at Lindsay. I also appreciate Larry Schiro in the finance department and everything he did for me. He ran the numbers multiple ways and finally got them where I wanted. Thank you!

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jrchapman

Apr 29, 2014

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I recently purchased a used Routan from Clyde and couldn't be happier. He was extremely easy to work with and I would recommend him to anyone looking for a new vehicle!

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pshinz

Apr 29, 2014

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Last week, I bought a certified pre-owned (CPO) VW Golf TDI from Kaela Kalkhoff at Lindsay Volkswagen as a graduation gift for my daugher. I had a good buying experience at Lindsay Volkswagen when I bought a CPO VW Golf 5 years ago, so my expectations were already high. Kaela surpassed even my high expectations. She listened to my requirements, answered all of my questions, and played no unpleasant, high-pressure sales games. I was obviously a motivated buyer and in a big hurry. Kaela expedited all of the paperwork, and I and drove away from the dealership with no buyer's remorse, feeling like I had bought a high-quality vehicle at a very fair price. I highly recommend Kaela. She made what is normally an unpleasant experience into a fun, enjoyable purchase of an exciting gift for my daughter.

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Katie

Apr 28, 2014

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Awesome service, I have been here 3 times and have always left with a great car, great deal and been very happy with the no-haggle approach!

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nanicodera

Apr 28, 2014

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I have always disliked the buying cars due to how the whole salesmanship is structured - Period. Robert Derby of Lindsay Volkswagen of Dulles was exceptional! I explained what i wanted, my concerns, what I do & do not like about the whole sale process, and the time frame i am available over phone calls and emails. When my wife and i came in on Saturday afternoon - he was spot on and ready. The car (my car) was ready at the main parking, the paper works was relatively ready and some few requests made by my wife was accommodated. It was an easy - pressure less - very pleasant buying experience. Kudos to Robert Derby, Kaela and the rest of the team.Best

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sdiep

Apr 28, 2014

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I usually hate the process of getting a new car because of sale tactics I usually experience. This was not the case with Charles Nguyen at Lindsay Volkswagen of Dulles. He listened to exactly what I wanted and did not try and push me into a car that did not meet the criteria i was looking for. I've purchased 8 or 9 cars from dealerships in the past and this was my FIRST good experience.

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dwff

Apr 27, 2014

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I recently had the pleasure of working with Marc Weinstein while shopping for a new Volkswagen. From the first time I called and walked in the door at the dealership the service was quick, attentive, and extremely helpful. I had a great test drive with another salesperson that also owned the same vehicle and was able to lend some firsthand insight into the car, features, performance, etc.Throughout the process Marc was very attentive and easy to get in touch with. Once we reached an agreement, the remainder of the process was very easy and well taken care of. Overall, I'm extremely satisfied with the vehicle and doing business with Lindsay VW.

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ltcinfantry

Apr 18, 2014

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This purchase has been by far the easiest and painless car purchase my wife and I have ever made. Thanks to Josh going out of his way to find exactly what we were looking for, for our daughter. He searched the entire network and was able to find only three vehicles left that met our requirements and got the one we chose to the dealership ready for delivery the very next day. We are USAA customers. Lindsay VW not only honored the USAA pricing, they beat what the other dealer's lowest price by a long shot. All other dealers were not even close.Taking delivery was a painless event. Arrived at the dealership, quick inspection of the car, signed a few papers in finance, presented them with a check and away we were. The price was agreed to via email prior to our arrival so absolutely no haggling whatsoever. Also the finance office quickly explained some additional options for us without a hard sell. It was worth listening to so we could make a good decision. Once we opted out of a few things that was no attempt to continue to resell uswhich we appreciated very much.If you know what you want and want to avoid the uncomfortable car buying experience, Lindsay VW is the place to go. Josh is extremely friendly and professional and will work hard to make sure you are completely satisfied. I highly recommend him and Lindsay VW!!

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reenglis

Apr 17, 2014

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Wolfgang was outstanding. Understood my needs and added service necessary to maintain my Passat. Kept me informed and made sure that the car was ready when promised. Excellent attitude and demeanor added to my satisfaction and pleasure in doing business with Lindsay Volkswagon. Car is now running as excepted and the repairs are complete and as described and committed to when I left the car for service. Clearly a professional and pleasant expereince.

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Selitter

Apr 17, 2014

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I submitted a car funding search through USAAs True Car auto search. The car that I wanted was, admittedly, an extremely tall order to fill. The other dealers that came back on my True Car search said that the car I wanted was so rare that I would most likely need to special order it or settle for something that wasn't exactly what I wanted. That was never Marc's goal. His only goal was to find me exactly what I wanted - and he did exactly that, driving all the way to NJ to pick up my car. His professionalism, strive for excellence, and happy and non-aggressive demeanor made him an absolute pleasure to deal with and I highly recommend him to anyone that dreads the pressures and stress of the new car buying process.

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AleBS

Apr 16, 2014

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We recently purchased a new Passat. Working with Marc Weinstein was a real pleasure. He was knowledgeable, super friendly and willing to work to work with us. The car selection was great and their financial department very efficient

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NewTouaregOwner

Apr 16, 2014

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Lindsay Volkswagon made purchasing my new 2014 Touareg one of the easiest and least stressful car buying experiences I have ever had. They were honest, efficient, professional and polite. Simon Chu, the sales specialist I worked with, listened carefully to what I was looking for in my next car and answered all my questions. The financial transactions (trade-in and new vehicle prices) were done in a forthright, honest and reasonable manner. The process had integrity and transparency and I was dealt with very fairly. All in all, I had a very positive experience and highly recommend this dealership if you are buying a Volkswagon.

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Laurie87

Apr 10, 2014

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We visited Lindsay VW to take a look at a certified vehicle I had seen online. Anoop (Al) Singh was the sales consultant who assisted us and I can not say enough about how wonderful he was to work with. He was extremely courteous and answered all our questions. We also worked with Blake and Larry. All three went the extra mile to make us feel comfortable and informed. We left feeling that we had not only gotten a great vehicle, but extremely please with our experience. We would definitely recommend visiting Lindsay VW.

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TaraMarcus

Apr 9, 2014

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I emailed the dealership inquiring about VW Beetle and immediately got a response from Clyde. He was extremely helpful and attentive. I arrived the next day to a beautiful dealership and the car was right out front waiting for me to test drive. Clyde gave me an overview of the car and I just loved it. Everything went very quickly and before I knew it I was driving home my new car! Highly recommend Clyde if you are looking for a car here.

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IVincent and IIleana

Apr 6, 2014

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I want to particularly mention the following people that helped me and my wife through the purchase process of a 2014 VW JETTA SPORTS WAGON: Thomas Horton, Mark Weinstein (Sales) and Julia Howard (Service). I must recognize the above people for their dedication, commitment and service. Last year we purchased from Lindsay two Cars a Jetta and a Passat. Recently my wife had completely lost interest in VW after going through some issues with her 2013 Jetta. Thomas and Mark stepped up to the plate and assisted my wife in determining the write model to choose from. She test drove 4+ cars before deciding on the Sports Wagon. I want to express my gratitude to the people above by saying thank you and job well done. I recommend Lindsay Volkswagen for their excellent customer service and dedication.

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VIppolito

Apr 6, 2014

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I want to particularly mention the following people that helped me and my wife through the purchase process of a 2014 VW JETTA SPORTS WAGON: Thomas Horton, Mark Weinstein (Sales) and Julia Howard (Service). I must recognize the above people for their dedication, commitment and service. Last year we purchased from Lindsay two Cars a Jetta and a Passat. Recently my wife had completely lost interest in VW after going through some issues with her 2013 Jetta. Thomas and Mark stepped up to the plate and assisted my wife in determining the write model to choose from. She test drove 4+ cars before deciding on the Sports Wagon. I want to express my gratitude to the people above by saying thank you and job well done. I recommend Lindsay Volkswagen for their excellent customer service and dedication.

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MrsBWright

Apr 5, 2014

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Marc Weinstein answered every question accurately, made sure I knew the difference between models and went the extra mile to find the car I wanted. I would gladly work with him and Lindsay Volkswagen again!

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MeganE

Apr 4, 2014

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As soon as I walked in, I was greeted immediately by Ryan and explained that I knew I wanted either a Passat or Jetta tdi but it depended on how they drove. He walked me through some of the options between each and then allowed me to test drive each car. Ryan knew that the cars sell themselves so didn't try to give me some sales pitch or convince me to get more than I wanted or something different than that. He knew which options were worthwhile and which were probably not worth my time or money. I never felt like he was trying to get money out of me. I also felt like I was his most important customer that day which it was one of the last Saturdays in the month so I am sure I was not.The entire sales team was incredibly friendly and every person who we encountered made sure we were being helped and that we had been offered snacks or a drink. Before leaving, Ryan walked me through the features of the audio system to hook my phone up. When he showed me the cord that came with the car which was for an iphone4, I said "oh that's so convenient! I will have to go get one for the 5 so I can use it!" Ryan excused himself and came back with the charger for my phone! He really made my car buying experience painless and exciting.

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lilleyhome

Apr 2, 2014

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The folks at Lindsay VW were very good to work with, and we ended up getting what we were looking for at a very reasonable price. I recommend them to anyone looking for a VW !

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cleitenb

Apr 1, 2014

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We were very pleased to met with Josh and Larry. The service and information were awesome and there was no hassle at all, what we very much appreciated. A great experience, many thanks!

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gerry1009

Mar 31, 2014

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The only thing equaling the quality vehicle we purchased was Charles Nguyen's professionalism, efficiency, and attention to detail.Thanks for such a pleasant buying experience.The Flemings3/31/14

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wharwood

Mar 31, 2014

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If you're in the market for a Volkswagen in the DC area, you are undoubtedly aware of the huge number of dealerships that would love your business. It's great for us as consumers to have so many choices. Ironically, it's also great for dealerships like Lindsay, which are given - and readily seize - the opportunity to stand out from the competition.I worked with Joshua Pidek on my recent Volkswagen purchase. A better way to describe what impressed me most with this experience: Joshua really worked with me. From our first to final communications, I was impressed with Joshua's transparency, attention to detail, and his demonstrated ability to meet - and beat! - the competition in terms of price and customer experience.If you're in the market for a Volkswagen, here's my advice: look everywhere, get a sense of what the market looks like for the Volkswagen you want. Then call Joshua, and see what he can do. If you're like me, you will want to give him the business. Principally because he earns it.

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Rick

Mar 30, 2014

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I recently purchased a VW Passat from Lindsay VW and I could not have been happier with the experience. The sales rep Robert Derby was extremely professional and helpful, and he had to be as we took weeks to make up our mind. I've been to several other dealerships where I did not buy anything because the salesperson was not very good, but Robert is fantastic. He's low-pressure, professional, and amicable at all times, and this was the 2nd car we bought from him. We look forward to buying more from him in the future. As well, the finance rep Larry Schiro was also very professional and made us feel at home. He was low-pressure also and we feel like he took very good care of us. Overall we could not be happier with our experience at Lindsay VW. I highly recommend Robert as a salesperson, and Larry as a finance specialist.

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RobRodRun

Mar 30, 2014

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I was on-line looking for a Certified Pre-Owned Volkswagen CC for months before I came across Lindsay's website where I found the exact car I had been searching for. I called the dealership and was placed in contact with Charles Nguyen. Since I already knew what I wanted to pay and what the value of my trade in was, I was able to negotiate over the phone with Charles the final details of the deal. Within 10 minutes, we had arrived at a fair deal and we agreed to it verbally over the phone. I asked to be put in touch with the finance department because even though I had been pre-approved for a car loan, I wanted to see if I could get a better APR. Larry Schiro guided me through the application process and followed up within an hour to let me know that my loan had come through and that I was able to get a much more competitive loan rate than the rates that had been offered to me through an internet car loan website. Later that afternoon, I arrived at the dealership and was greeted by the General Manger, Jerry. Jerry made me and my daughter feel very welcome and took me directly to meet Charles. Charles had my car detailed and ready for a test drive and after everything checked out, we got busy finalizing the paperwork and closing the deal. To my surprise, Charles was able to offer me more than I had asked for in terms of the trade value of my old car and we buttoned up the paperwork very quickly. Larry walked me through the terms of my loan and in less than 2 hours, I was in my new car and driving home. I was very impressed by the quality of the staff, the look and feel of the dealership, and the outstanding service that I received while I was there and Lindsay VW has my highest recommendation.

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fatfishrik

Mar 30, 2014

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I recently purchased a VW Passat from Lindsay VW and I could not have been happier with the experience. The sales rep Robert Derby was extremely professional and helpful, and he had to be as we took weeks to make up our mind. I've been to several other dealerships where I did not buy anything because the salesperson was not very good, but Robert is fantastic. He's low-pressure, professional, and amicable at all times, and this was the 2nd car we bought from him. We look forward to buying more from him in the future. As well, the finance rep Larry Schiro was also very professional and made us feel at home. He was low-pressure also and we feel like he took very good care of us. Overall we could not be happier with our experience at Lindsay VW. I highly recommend Robert as a salesperson, and Larry as a finance specialist.

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Janbrammer

Mar 29, 2014

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I enjoyed my ride home in my beautiful new Passat! Many thanks to both of you and the staff at your dealership to make this investment the right decision for us. I was blown away by the attention of details and enthusiasm in which you delivered your product - top notch and first class all the way. I felt like true royalty with all the attention. I hope I have the opportunity to recommend your dealership in the near future. My only regret is your location is not Richmond!!

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Crazy Italian

Mar 26, 2014

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Buying experience at Lindsay was a " five star" experience. Outrageously good deal on the exact car that I wanted. A dealership that is easy to do business with. No high pressure. Honest info and fair treatment. I would recommend any of my closest friends to purchase at Lindsay!

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jmreardon

Mar 24, 2014

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See my review in YELP - I have owned a VW Bug, four Jettas, a CC and now a Tiguan...the CC and Tiguan have come from Lindsay VW in Sterling - you cannot find a more durable car that takes a beating and looks so fantastic...the CC was great but my job changed and I needed something different - I did not want an SUV and I did not want a van and I did not want the golf or the Jetta Wagon...The Tiguan is wonderful ! Got a great deal trading in my CC - and I checked first via Kelly Blue Book and others- and I got the top end of $ in the trade in - financing was excellent and I am driving a fantastic car with carefree maintenance and the most knowledgable VW team there is...go there for your next VW you will not regret it...

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mkahrs14

Mar 23, 2014

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Kaela listened to my needs and what was important in purchasing a vehicle. She was informative and attentive. Her professionalism and the fact that she went above and beyond to help me feel comfortable is something I really appreciate. I have never had such a positive experience at any dealership. I will absolutely recommend Lindsay and Kaela to my friends and family in the future. Thank you Kaela. Melanie

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Ed Fitz

Mar 20, 2014

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Just bought a 2014 VW EOS from Lindsay VW and the experience was excellent. The sales person I dealt with was Bob Derby and he was helpful, responsive, kept to his word, and not at all pushy. The dealership is spotless, the car is just what I wanted, and I saved several thousand dollars (net when looking at the value of my trade and the net cost of the vehicle) compared to the identical car at another dealer. I actually made the deal over the phone because I was out of state, and there were no games or dickering over things when I actually got to the dealership two days later. A very pleasant customer experience. Thanks.

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Nsigalas

Mar 17, 2014

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Clyde was very helpful through the whole process. The best part about this dealership is that they are not pushy and don't try to rush you into making decisions. Clyde let me test drive 4 cars without getting pushy so this is a big plus. I would definitely recommend Lindsey Volkswagon.

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Chris Williams

Mar 12, 2014

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I purchased a certified 2010 Jetta Club Edition from Bob Derby in March 2014. I live in Kentucky and traveled over 8 hours to get this car. Bob and his team went above and beyond for me and my wife, we were very impressed. The customer service was outstanding, the price was right, and the car is awesome. I will be calling Bob again when I ready to purchase my next Volkswagen.

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"NightSharon"

Mar 5, 2014

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Lindsay earned our trust and appreciation with 1st class service, undivided yet unpressured attention, and provided that extra mile to ensure our happiness. They brought our vehicle into their warm giant garage so that we could examine and learn how to use our new car without freezing to death. Our knowledgeable salesman, Joe, was friendly and funny with the caring attitude of a family member, even making sure the Bluetooth phone system was set up for safety before we left. Honestly I never would have bothered to figure it out on my own, yet it really is so helpful. You will find small hometown style service combined with a huge selection, first class services, facility and reputation here.

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VAWrangler

Mar 4, 2014

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Al and Blake made this the easiest car buying experience for my family! I would definitely buy another vehicle from them. Very professional staff!

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Eric_DC

Mar 2, 2014

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Purchased a certified pre owned 2011 EOS. Great buying experience, and everything promised was delivered. Very stress free experience with no drama and great service from Marc Weinstein and the team.

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GoFuckYourSelf

Feb 28, 2014

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We had a great experience. Simon was very helpful...even coming to our house to pick us up. Simon is very friendly and knowledgeable of all the options and features of our new car. I would recommend Lindsay VW to our friends and family.

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JGK

Feb 18, 2014

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Simon Chu was exceptional to deal with, fair, and worked with me when the car was going to take a while to get in. He was a pleasure, and I trusted him. My best car buying experience so far (and I am 51 years old so that is a lot of car buying experience..). He was responsive, responsible, and knowledgeable. And he made me feel like I was the most important thing he was working on, though I am sure he had other things going on as well. Just a good experience, very good, Simon was the reason. I can only hope the customer service\Service dept is as focused and customer friendly and reasonable and responsive as he was. I will expect it to be sure, the bar is high. Jim Killian

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naillik

Feb 18, 2014

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Simon was exceptional to deal with, fair, and worked with me when the car was going to take a while to get in.He was a pleasure, and I trusted him. My best car buying experience so far (and I am 51 years old so that is a lot of car buying experience..).Jim Killian

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yansu

Feb 16, 2014

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Came in having never heard of the dealership; just find it on my way of my daughter's art class. Staff was friendly and very easy to deal with. Mr. Simon Chu was very helpful and non-pushy when we came in to look at the Passat TDI, Golf, and Golf TDI. Simon is very knowledgeable and explains the detail difference (pros and cons) of these three models. Great price, I found another dealership who has lower price on the Golf TDI model, but the Lindsay VW beats the price. All in all, super happy with the process. I test drove and had no problems and ended up with a decision of purchasing. Looking forward to future purchases with Lindsay VW and will definitely recommend to others! Thanks for a pleasant experience, Thanks Simon and the team.

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ashburnusa48

Feb 9, 2014

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GREAT SERVICE!!!! i WOULD RECOMMEND TO EVERYONE.FRIENDLY AND THEY GO ABOVE AND BEYOND TO HELP THE CUSTOMER.I WILL GO BACK TO DEAL WITH Karla!!!

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Rick

Jan 31, 2014

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I recently bought a VW Jetta Sportswagon from Robert Derby, and it was an excellent experience. Robert was very professional and the sales process was low-stress and simple. I thoroughly enjoyed my experience at Lindsay VW and will buy from them again.

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merylf

Jan 22, 2014

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Mark Weinstein and Stephanie Oporto were both incredibly helpful to me at the dealership this weekend. I happened to be in for a 3 year servicing on my GTI and had some time to spare so I decided to look into my options for when my lease expires, which was due in April. I wasn't sure whether I wanted to take my existing lease for the GTI and finance it, or buy something new. I initially approached Stephanie who did her due diligence very quickly and came back to me with what my options would be if I wanted to finance the GTI and an accurate break down of monthly costs. Based on her information I had decided to go the route of buying something new. Stephanie then spoke to the sales team and found Mark Weinstein to assist me with looking at new vehicles (I will also add that the staff were also kind enough to offer me lunch while I was waiting!) ?. Mark was a quick study when I explained what I was looking for and was almost immediately able to pull the stock out of the dealership in his own memory and tell me which vehicle was right for me. He took me for a test drive in a 2013 Beetle (reef blue). Mark was very pleasant to work with and also has good knowledge on the product he is selling, which helps a lot. I was very impressed with the vehicle and the customer service I received so we went back inside to look at pricing and options. Mark worked with the team at the dealership to pull together an incredible offer for me, and also took the time to do a search for all Beetles in stock across the country that might be a good fit. Not being one to make quick decisions, I decided to sleep on it for a night. I called up the dealership the next day and decided to proceed with a purchase. Mark scheduled me in immediately. By the time I got there my new vehicle was already polished up and ready to go. The finance team were very quick with the paper work and got me out of there in my new car in less than 2 hours.This is the second car I have bought at this dealership and they come highly recommended. Mark and Stephanie really went the extra mile to help me out and I would highly recommend them if you are interested who may be interested in purchasing or leasing a VW in the near future!

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BobSchmitt

Jan 20, 2014

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I had a great experience with Lindsay VW. The sales rep, Harry Vannie, was great. I came in on Thursday night wanting to trade in my 2010 Mini Cooper and buy either a VW Beetle or CC. Mr. Vannie was great at showing me the difference both in price but also features, packages, etc. We then took a test drive in the VW Beetle and I was sold. It was a diesel and drove really well and had a lot of room in the car.The next morning I brought my Mini in for a evaluation. They offered me $2500 more than the Mini people had! So, within four hours I was leaving with my new VW, under a lease. I didn't have my title with me, but they had no problem waiting a day or two for that. So it was a really good experience both financially but also from a service point of view.Bob

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sami&sabah

Jan 14, 2014

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Great help by Bob Derby in obtaining our GTI.... walked in to browse and walked out with a car! No hassle credit with VW credit... would highly recommend them

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Patty Daley

Jan 10, 2014

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Bob Derby is an experienced and knowledgeable VW salesman who also understands the concept of excellent customer service. He knew our needs and kept us apprised of available vehicles via phone and email without being overbearing. We worked with him for several months and finally purchased the perfect Eos for us. He was available any time we needed him. When I brought the Eos in for our scheduled service appointment yesterday, he met me outside before I even had the chance to enter the building. He promptly took the car to service for me and gave me the key and paperwork for the loaner car - that he had already started and warmed up for me. Wow! Considering the temps that day, I sure was happy about that. When I got home I emailed my husband and said simply, "Now that's customer service!"

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PattyDaley

Jan 10, 2014

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Bob Derby is an experienced and knowledgeable VW salesman who also understands the concept of excellent customer service. He knew our needs and kept us apprised of available vehicles via phone and email without being overbearing. We worked with him for several months and finally purchased the perfect Eos for us. He was available any time we needed him. When I brought the Eos in for our scheduled service appointment yesterday, he met me outside before I even had the chance to enter the building. He promptly took the car to service for me and gave me the key and paperwork for the loaner car - that he had already started and warmed up for me. Wow! Considering the temps that day, I sure was happy about that. When I got home I emailed my husband and said simply, "Now that's customer service!"

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VW newbie

Jan 8, 2014

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Bought Passat tdi 2014 from Lindsay VW. I had such a good experience with a salesperson(Nathan). He was very courteous and helpful. even you are close to fairfax VW, it would be worth to check out this dealer.

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Porsche lover

Jan 6, 2014

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It's rare for me to post comments about a sales or service experience but one at Lindsay VW was so favorable it's important to me to share. Too often, people write in only with negative experiences. I recently bought a 2010 Jetta at this dealer and was helped by Bob Derby, a salesman there. First, the dealer had an excellent selection of really clean, low mileage, used cars. I had the chance to pick from 8-10 Jettas -- all of them in nice shape. Perhaps due to their location very close to Audi/VW headquarters, Lindsay seems to get low mileage cars. My Jetta has only 12,000 miles and is immaculate. Second, the dealer was very business-like, straightforward with information about pricing, and efficient in getting the paperwork done and the car ready. Having shopped at other dealers first, and offered my car to CarMax, I received a very fair trade value on my 2005 Volvo V70 from Lindsay. Third, Bob Derby was extremely easy to work with, very helpful and straightforward in our talks, and followed up conscientiously after the sale. I would highly recommend Lindsay VW and Bob Derby, and plan to stop there first in the future when I shop for cars.

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CoachCC

Jan 5, 2014

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As soon as my wife and I walked in, Al approached us and asked what we were interested in and I told him a GLI. He walked us back and BOOM, there she was!! Later that evening, the price was right and Al handed me the keys to the car. Great Experience!!

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Gallotta

Jan 3, 2014

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Everyone at the dealership was very friendly.The customer service is excellent! I will come back and buy my next car from you. My experience was the best ever for buying a car.

JP

Jairo Pena

Dec 30, 2013

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Great experience buying this car: Our Salesman Simon Chu was very friendly, professional, and answered all the questions we had in a very clear easy way and without any preasures or hasless. we felt we couldn't had a better sales person helping us and will definitely recomend him and the dealership to friends and family.

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ChristineZhang

Dec 29, 2013

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We have been to several dealers and the experience with Lindsay was the most pleasant and efficient one. We want to specially thank Simon Chu, who is sincere, caring and very professional. We enjoyed every moment with him. I am very satisfied with my new car and all the services Lindsay has provided. I highly recommend this dealer.

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GeorgeKh

Dec 25, 2013

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Last time I purchased a car it took forever. This time...at Lindsay Volkswagen with Simon Cho as salesman... the process was fast, the price was fair, and the negotiation was easy. I drove a Tiguan for 2 weeks in the summer so I didn't have to be convinced to buy. I recommend the car and the dealership.

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deegubich

Dec 19, 2013

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I had a great experience at Lindsay Volkswagon with Clyde Htoon and Blake Curtis. I bought a CPO 2013 VW Touareg. The process was almost effortless. I was warmly greeted at the door of the dealership. There was ZERO pressure. Clyde worked to get the best deal possible for me. If you are looking for a VW, I strongly encourage you to check out Lindsay Volkswagon. And if you're in the market for a CPO VW, definitely contact Clyde Htoon and Blake Curtis at this dealership.

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LDVA

Dec 15, 2013

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Marc Weinstein handled the trade-in of my VW and the lease of a new Jetta. In a nutshell, Marc is a great asset to a solid dealership. He was very knowledgeable, courteous, personable, efficient, thorough, fair, and he explained every detail of the transaction. Our experience was excellent to say the least and we look forward to buying our future VW cars from Marc and working with the rest of the staff at Lindsay.

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SamSanderson

Dec 14, 2013

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Everything was great. As a first time car buyer and young at that for a car buyer everything was better then I could have dreamed as far as car buying goes. Definitely a return customer down the road of course. Lindsey volkswagon definitely gets people ythe cars they want with no hassle. Much appreciated.

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Happy VW Owner

Dec 12, 2013

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I had a wonderful experience purchasing my new Volkswagen from Lindsay. Simon Chu was very knowledgeable and polite and made sure I was 100% satisfied with every step of the process. I never felt pressured and they made sure I got exactly what I wanted even when it meant getting my car from another dealer in the middle of the snow storm. I would highly recommend purchasing a VW from Lindsay.

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Carbuyerbill

Dec 12, 2013

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Clyde did an excellent job. We were very pleased with the experience. He was knowledgeable and focused on answering our questions. Very customer focused attitude.

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debraSams

Dec 11, 2013

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On December 7, 2013, I brought my 2013 CC into Lindsay VW for the 10K check because I was unsatisfied with Alexandria VW. I know Lindsay Automotive Group well as I am also the owner of a 2008 Escalade which I purchased from Lindsay Cadillac. With that in mind, I had made an earlier appointment with Meagan to discuss your Upgrade Program.Once I put the CC in for service, the service representative introduced me to Kayla, in turn, who introduced me to Harry Vannie. Harry introduced me to the Touareg R-line and took me on a test drive. He is a persuasive salesman and convinced me to trade up! Nate Mack (whom I had been in e-mail and phone contact since early March this year) completed the sales paperwork and guided me and my husband step-by-step through the car. His guidanance through the negotiation and financial process was seamless. The finance manager, Lisa was also very well prepared and provided buying options with ease.I am (once) again a very happy customer of Lindsay Automotive Group. I know now to only purchase my automobiles from Lindsay!

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abigailg

Dec 10, 2013

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Marc Weinstein and Tom Horton did a great deal for me and even went to Pennsylvania to obtain the color/model car I wanted. Both of them were completely aboveboard and respectful and made the leasing process easy.

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KatieGielarowski

Dec 7, 2013

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We have bought several vehicles in the past at several different dealerships and buying our new VW Eos at Lindsay Volkswagen was by far the best experience we've had. Everyone we met was great, but our salesman, Simon, was awesome. He was very knowledgeable about anything to do with VW and went the extra mile for us every step of the way. He even took the time before we left with our new car to sync our phones to the bluetooth and to go over all features to make sure we knew about them and how to use them, even though it was after closing time. We would definitely recommend Lindsay Volkswagen and when you get there ask for Simon Chu.

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Raleigh W.

Dec 6, 2013

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I was in the market for a good, used car after my daughter was in an accident. I contacted the GM, Jerry Holloway, and scheduled a visit to see what used cars were available. When I arrived Jerry introduced me to Bob Derby, a sales consultant. Bob listened to our needs and desires and directed us to several vehicles. He was attentive to our needs and questions while giving us plenty of time and space to discuss privately our thoughts on each car. Several times throughout this process Jerry stopped by to make sure everything was going as planned. After deciding on the car we wanted the purchase process was quick and seamless. Everything was explained and at no time were we pressured or rushed into our decision. It's truly the way buying a car should be and I can't thank Jerry and Bob enough. I have previously purchased a Lexus from Lindsay Lexus of Alexandria and have become a believer in the Lindsay dealers. I highly recommend them to everyone.

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MeBuff8Fan

Dec 6, 2013

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I was in the market for a good, used car after my daughter was in an accident. I contacted the GM, Jerry Holloway, and scheduled a visit to see what used cars were available. When I arrived Jerry introduced me to Bob Derby, a sales consultant. Bob listened to our needs and desires and directed us to several vehicles. He was attentive to our needs and questions while giving us plenty of time and space to discuss privately our thoughts on each car. Several times throughout this process Jerry stopped by to make sure everything was going as planned. After deciding on the car we wanted the purchase process was quick and seamless. Everything was explained and at no time were we pressured or rushed into our decision. It's truly the way buying a car should be and I can't thank Jerry and Bob enough.I have previously purchased a Lexus from Lindsay Lexus of Alexandria and have become a believer in the Lindsay dealers. I highly recommend them to everyone.

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fivemillers

Dec 6, 2013

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We really appreciated the excellent service that Al provided to us. He listened to our needs, was very knowledgeable about the product and provided us all the information we requested. He was very prompt in responding to our emails and wanted to provide us with the most positive car buying experience possible. We are long time VW owners and will continue to enjoy the vehicle we bought from Al. He gets 5 stars from the Miller family!

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Ray & Michelle

Dec 3, 2013

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We recently purchased a 2013 GTI from Lindsay. Robert Derby provided my wife and I great service and a very pleasant experience. From the initial call to check on availability, providing pictures via Smartphone because the GTI was just made available, and the no pressure approach when we came in to test drive the car. We also found the Lindsay staff that we interacted with very pleasant and willing to assist us with any questions and go out of their way to make sure we were taken care of. We got a very good deal on the GTI and our trade-in, and Lindsay was also able to offer us a better finance rate on our car loan. Lindsay Volkswagen is highly recommended!

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Jen

Dec 1, 2013

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After spending some time at a local Honda dealer and becoming increasingly frustrated with the whole car buying experience - we found ourselves at Lindsay VW. Talk about a night and day experience! They were extremely respectful of our time and for once I felt like I was getting honest information at a car dealership! We bought the car and would definitely recommend this dealership!

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geena

Nov 30, 2013

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I greatly appreciate the way Marc took time to assess my vehicle needs; he was quite knowledgable, and thoroughly answered all of my questions. He helped me make the right decision by sharing his experience, and utilizing a common-sense approach. Marc was very pleasant and enthusiastic to work with; he empowered me to make the best decision in choosing my vehicle.

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LoganDylan1

Nov 26, 2013

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From the moment we walked in, to the sale's conclusion, we were treated with professionalism and courtesy. We were shown various cars by a very well informed salesman, Clyde Htoon, who explained the various vehicle features. The warranty was thoroughly explained, and is, incidentally, very impressive. We will certainly consider buying our next car from Lindsay VW!

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ESK

Nov 22, 2013

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I just bought a beautiful used car from Lindsay of Dulles, and I couldn't be happier! Charles was my salesman, and he made me feel so at ease. Larry helped me finance the vehicle, and he beat every other credit union or dealership that I had applied to. I had haggled with other car salesmen before and the experience was extremely uncomfortable. These people are reasonable and they seem to care very much about their customers. They were even able to work with my less than perfect credit to get me the car I wanted. Could not have been

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#IlovemyVWvan

Nov 19, 2013

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We recently bought a used VW Routan from Rob Derby at Lindsay VW of Dulles. He was awesome! We didn't feel pressured at all (which was important to me.) He has a great sense of humor (as we are part crazy and made quite a few off the wall comments) and he was very patient with us. I freaking LOVE my new van (well, 10K miles old) and we left feeling like we got a really good deal. I will tell everyone I know (that's looking for a new/used vehicle) about Rob. Believe me.

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New VW Customer

Nov 18, 2013

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This was my first VW purchase and I really enjoyed the Lindsay experience. A very good, first class dealership, with fair pricing.

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ahb1

Nov 16, 2013

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Marc Weinstein sold me a Jetta SportsWagon TDI. It was a great experience. He was gracious and knowledgeable. He was not aggressive in his sales tactics and I believe I got a fair deal.

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JaclynS

Nov 14, 2013

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Recently purchases a pre-owned Tiguan from Lindsay VW. I had previously been a Lindsay Lexus customer and had always been very happy with the service from Lindsay which prompted my choice of this dealership over other VW locations. I was very impressed with the high level of customer service that I received, both from my sales person and from the financial manager. They both seemed to go out of their way to find me the best car at the best rate.

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Rachel

Nov 13, 2013

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Wonderfully kind, timely service. The car was spotless both in appearance and function. The agent was fantastic about negotiations, explaining procedures and benefits, and the test drive. The financial agent clearly articulated the plans and policies without any extra fluff or talking around subjects. He directly and honestly communicated the plans and policies. He also conducted negotiations flexibly and tailored the plan to my personal needs. Overall, wonderful (first time!) car-buying experience.

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Nielenon

Nov 13, 2013

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Clyde was wonderfully kind and patient. He walked us through all the procedures and possibilities. He was very willing to negotiate with the price and focused on ensuring that we knew exactly what kind of deal we were getting with the vehicle in question. There was no doubt in our minds that we were getting the best deal in buying a used car that was in almost new condition for such a great price, with so many benefits. So glad we were taken care of by this dealership. It was a warm and welcoming first-time car-buying experience! Thanks.

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AmanSingh

Nov 12, 2013

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Great service, look after your needs, after sales service is very good too. Special thanks to Alfonso Monteverde for sourcing our car and making the transaction very smooth and easy, Larry Schiro for all his help and continued support & Bruce Desimini for the brilliant after car service provided.

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hollehk

Nov 12, 2013

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Harry was great! His knowledge of Volkswagen was very impressive and it was clear he is a true VW enthusiast. He made us feel at home and very quickly understood what we were looking for and gave us several viable options. He also got us an amazing deal without any hassle and the entire process was as smooth as car buying can be. I would recommend Harry to all my friends and family and hope to have future dealings with both him and Lindsay Volkswagen!

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reypn79

Nov 8, 2013

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Clyde made my experience easy. Very professional, courteous, and knowledgeable. When you go to Lindsay Volkswagen Pre-Loved Sales, make sure to ask for Clyde!!!

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kbidwell

Nov 5, 2013

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I had an amazing experience at Lindsay Volkswagen of Dulles. The staff answered all my questions and helped me find a car that met all my needs. They made the entire process incredibly easy. I'll continue referring them to all my friends and family.

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MS T Mountain Hoppers Team Captain

Nov 3, 2013

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I recently had my 2013 VW Sportwagen serviced at Lindsay VW of Dulles. Bruce Desimini Jr. of the Service Department went over and beyond what I expected to explain the procedures to be performed and to assure me my car would be in good hands. When I picked up my vehicle, he took me for a sight inspection after reviewing the paperwork. The car was exceptionally clean after servicing; it was handwashed! What a nice surprise! My car proudly displays the Lindsay VW license plate frame and is a testament to the fine sales and service I receive from this dealership.

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sblevins

Oct 31, 2013

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I first discovered Lindsay VW when my car was due for maintenance. The scheduling of the maintenance was much easier than other places I had been and the thing that impressed me the most was that after my car was returned from maintenance it was CLEAN ! ! The maintenance department at Lindsay took the time to was my car after they had serviced it. I was very surprised and I truly could not believe it.I began to think to myself that if a car dealer goes out of their way to was a car without being asked then this is a very special car dealership so I started to look at their inventory and I discussed trade in options with Stephanie Oporto. I was not sure if I could exit my current vehicle and still have the same or less payment on a newer better VW. Stephanie started to look into options and I looked at cars that were available. Lindsay VW did not have the particular car that I was interested so instead of giving up on me Stephanie went out of here way and before I knew I had the exact car that I wanted. It was perfect in all waysStephanie made my car buying experience painless, quick, and truly fun, I truly cannot tell you when I have had so much fun getting a new car.My sincerest thanks to Stephanie and all the staff at Lindsay VW for outstanding customer service and excellence.

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KarenLaw

Oct 31, 2013

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Robert Derby is amazing! My wife told him that she was looking for a blue 2009 EOS in May. Robert kept looking for it until September when one came into the shop as a trade in. He kept us informed without being pushy. The car was in great shape and Robert worked with us to make sure that any minor things were repaired. Cannot speak highly enough about our experience! My wife loves her "new" convertible.

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NielsS

Oct 29, 2013

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This was a great experience. I bought a Beetle convertible which is an awesome car. The deal was very fair and the sales person, Simon, was always friendly, helpful and very polite. He has a very good knowledge of his business. After the deal was perfect, everything went smoothly and very fast. Just a few hours later the car was ready to go, plates inclusive. I highly recommend this dealer and of course this wonderful car.

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md2288

Oct 27, 2013

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If you are going to buy or lease a new car talk to Rich. They didnt have the car we wanted on the lot but Rich was able to track one down and followed up daily with the other dealership on the status of the delivery. He was also in touch with us every day and kept us posted even if there wasnt any progress. Overall a smooth process from start to finish and we had a very pleasant buying experience.

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damo666

Oct 22, 2013

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I met Bruce when my daughter brought her 2013 Beetle convertible in for her 2 week diagnostic check up, back in late September. When I had a problem with my 2008 beetle I called and made an appointment with Bruce directly as I was very impressed with him earlier in my dealings with him. After I called for the appointment and expalined what the problems were, Bruce went ahead and spoke to the mechanic direct so that when I came to the dealership on Saturday he had an idea what might be causing the problem. He took the car in and had it looked at and repaired before 3:00 PM that afternoon. In additioon he also contacted me about two other issues that he got my concurrance on to fix and he also offered to change the oil which was coming due in late OCtober. This is a valuable service represenative that you have there. He is knowledgeable and makes you feel comfortable having your car fixed at a dealership.Damian Ruppert

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myvwpassat2014

Oct 22, 2013

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I just purchased a 2014 Passat. If you looking to buy a new VW in Washington DC area, I highly recommend Marc Weinstein from Lindsay Volkswagen?. He is the guy you want to see, very pleasant, polite, courteous, well knowledgeable, I found him to be an honest guy who would not pressure you onto buying something with typial sales pitch, 'buy it today or the deal is gone'. It took me a week to finalize the deal, he was patient and understanding, he worked with me to get me to a price that I was comfortable and happy with. Our entire family owns VW cars and he is by far the best sales person I have dealt it, if you are going there to buy a car, save yourself time by seeing him and you will thank me and youself!Thanks Marc!!!!

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BetsyLauer

Oct 19, 2013

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It was a pleasure to deal with Bob Derby on the purchase of my '12 certified Tiguan. We first chatted on-line when I discovered the car; then I came in to see the car and get some prices. I couldn't get out again with my husband until after the weekend so I called Saturday morning with an offer. He double checked with the 'bosses' and came back to confirm my offer; so we had a deal! He made the whole process of test driving, discussing various options / car features, dealing with the paperwork, installing the back-up camera and securing the 2nd key all seamless. He was considerate of our time and distance to the dealership to take final delivery. He was most knowledgeable of the car. There was never any pressure. He went above and beyond the call of duty; his service is most appreciated.

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johnawysham

Oct 18, 2013

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Simon had a very low key, non-aggressive approach that worked well for me. He patiently answered all of my questions and let me take my time coming to a decision. It was very easy to work with him. I highly recommend him for other customers.

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Patmos

Oct 17, 2013

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Lindsay VW was very easy to deal with, even for an old person like me, and they gave me a very good price.

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maxdastvan

Oct 12, 2013

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I bought my car from another dealership. However, when I went to Lindsay Volkswagen and met with Bruce Desimini I found him very knowledgable with service and he was extremely friendly and nice. He helped me to purchase my Wind Deflector and also helped me installed the tray in my VW trunk. He took his time and explained everything about the operation of Wind Deflector. Overall, great experience going to the dealership!!!

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Flavia

Oct 9, 2013

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We bought a current year used car and traded in our old car. The whole process was made easy, the employees were friendly and knowledgeable. It was a very good experience.

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JAL571

Oct 2, 2013

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I spent a good bit of time working with Bob Derby trying to decide between thier incredible certified used car selection (many in the 2500 mile or less zone) or a new vehicle. Fact is that I am driving at least 50 miles a day which led our decision to the 'front of the lot' where there was a great selection of Turbo Diesels. Bob worked with us to find a car that fit into our budget and needs ending up with a fantastic looking and even better driving Passat TDI. Bob took his time to help us, showed us far more cars then a care to admit, and got us a very fair deal. After a long day he saw the latest ad for VW financing and realized that there was an even better deal that we might have missed. He verified that Lindsay was able to offer us the better deal, then he called us to some in and sign new paperwork for a reduced price! Service does not get much better then that. I would absolutely recommend working with Bob and Lindsay if you are looking for a new or new to you VW. A side note about the car, I am getting awfully close to 46 MPG on my commute in and over 40 on the way out which would average to ~43 MPG where the EPA sticker says 30 city and 40 highway. Bob's recommendation to a TDI for my driving profile was good advice.

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triple14

Oct 1, 2013

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Mark was awesome from the beginning. He was professional and attentive in his approach. Mark, Sam, and the Sales Manager (sorry do not remember his name) all stayed after hours and even helped in trying to remove all the extra equipment from the trade in. Thanks also to Larry to who was very patient with the financing and the after market sales.This was the most pleasant experience I've had purchasing a vehicle.

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Sue

Sep 29, 2013

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Mark was awesome from the beginning. He was professional and attentive in his approach. Mark, Sam, and the Sales Manager (sorry do not remember his name) all stayed after hours and even helped in trying to remove all the extra equipment from the trade in. Thanks also to Larry to who was very patient with the financing and the after market sales. This was the most pleasant experience I've had purchasing a vehicle.

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Sreifsnyder

Sep 28, 2013

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I had just a great experience at this dealership especially the sales person Simon Chu. From beginning to end he was no pressure and knew so much about the car I purchased. I would strongly recommend this dealership to anyone looking for a car.

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fbeverly

Sep 28, 2013

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Charles Nguyen did a fantastic job of listening to our needs related to a used car, helping us narrow the search, and staying with us every step of the sale. After we left the lot, he has followed-up, to be sure our experience was a good one. And it was. Mr. Nguyen did a fantastic job--he's the first person we'll go to next time we need a car.

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Andrea

Sep 24, 2013

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The customer service, friendliness and my overall experience at Lindsay VW was better than I have ever experienced. I called in advance and Robert Derby was able to confirm that the cars I was coming in to test drive were actually on the dealership lot. When I got to the dealership, they were pretty busy but I was greeted by multiple people who showed me to the nice waiting area and offered me water. Robert was with another customer, but I waited only a few short minutes until he was available. The cars I had called about were all ready pulled to the front and ready for my test drive. Robert was extremely friendly and showed me all of the features both inside and out of the car I was particularly interested in purchasing. He let me inspect the vehicle on my own which was really nice. I didn't feel any pressure to buy at all The car really spoke for itself, it was a gorgeous car with great features for a really reasonable price. Robert gave me his undivided attention from 2:30pm until close to 7pm at night even though the dealership closed at 6pm. Not once did I feel like he was rushing me or trying to hurry along my decision. He explained all of the paperwork clearly and was able to offer me a trade-in value the same day in a short period of time. Throughout the day, Robert continuously asked me if I needed anything, if I was okay, and if I wanted water or anything to drink. He explained to me each time he left the room and for how long he would be gone so I could either walk around or use the bathroom. After my information was taken and the price estimates were explained to me, I met with Laura Salcedo to go over financing. Laura was very nice, down to earth, easy to talk to and explained all of the options available to me and answered all of my questions, even though I may have asked the same ones twice. She was very polite and also let me think about my decision without any pressure to buy. Once I made my decision, she had all of the paperwork ready for my signature in just a few minutes. In the meantime, Robert had pulled the car up that I had purchased and was getting it all ready with the license plates while I was inside. He also took my license plates off my old car for me to return. When I was on the phone with my insurance company, Robert even put my new keys on my keychain for me. That is quality customer service!! After the transaction was finished it was close to 7pm and Lindsay VW had been closed for an hour, but Robert walked me out to my new car and reminded me of the inside features, told me that I had a full tank of gas, and helped me program my phone to the bluetooth in my new car. I couldn't beleive he wasn't racing home to have dinner! What a really wonderful gentleman he was. Even when I was leaving he made sure that I could get out of the complex, knew how to get to the main road, told me to be careful in the rain, and made sure I exited the dealership lot without any problems. I can't say enough good things about my experience at Lindsay VW, and especially with Robert Derby and Laura Salcedo. I would recommend to anyone purchasing a vehicle from this dealership and working with these individuals. They made buying a car easy, stress-free, exciting and overall a wonderful experience for me.

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agale13

Sep 24, 2013

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The customer service, friendliness and my overall experience was better than I have ever experienced. I called in advanced and Robert was able to confirm that the cars I was coming in to test drive were actually on the dealership lot. When I got to the dealership, they were pretty busy but I was greeted by multiple people who showed me to the nice waiting area and offered me water. Robert was with another customer, but I waited only a few short minutes until he was available. The cars I had called about were all ready pulled to the front and ready for my test drive. Robert was extremely friendly and showed me all of the features both inside and out of the car I was particularly interested in purchasing. He let me inspect the vehicle on my own which was really nice. I didn't feel any pressure to buy at all The car really spoke for itself, it was a gorgeous car with great features for a really reasonable price. Robert gave me his undivided attention from 2:30pm until close to 7pm at night even though the dealership closed at 6pm. Not once did I feel like he was rushing me or trying to hurry along my decision. He explained all of the paperwork clearly and was able to offer me a trade-in value the same day in a short period of time. Throughout the day, Robert continuously asked me if I needed anything, if I was okay, and if I wanted water or anything to drink. He explained to me each time he left the room and for how long he would be gone so I could either walk around or use the bathroom. After my information was taken and the price estimates were explained to me, I met with Laura to go over financing. Laura was very nice, down to earth, easy to talk to and explained all of the options available to me and answered all of my questions, even though I may have asked the same ones twice. She was very polite and also let me think about my decision without any pressure to buy. Once I made my decision, she had all of the paperwork ready for my signature in just a few minutes. In the meantime, Robert had pulled the car up that I had purchased and was getting it all ready with the license plates while I was inside. He also took my license plates off my old car for me to return. When I was on the phone with my insurance company, Robert even put my new keys on my keychain for me. That is quality customer service!! After the transaction was finished it was close to 7pm and Lindsay VW had been closed for an hour, but Robert walked me out to my new car and reminded me of the inside features, told me that I had a full tank of gas, and helped me program my phone to the bluetooth in my new car. I couldn't beleive he wasn't racing home to have dinner! What a really wonderful gentleman he was. Even when I was leaving he made sure that I could get out of the complex, knew how to get to the main road, told me to be careful in the rain, and made sure I exited the dealership lot without any problems. I can't say enough good things about my experience at Lindsay VW, and especially with Robert Derby and Laura Salcedo. I would recommend to anyone purchasing a vehicle from this dealership and working with these individuals. They made buying a car easy, stress-free, exciting and overall a wonderful experience for me.

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zrrifle

Sep 20, 2013

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Great experience from the minute we stepped in. No pressure, stress, or haggling wars. Joe was very helpful in assisting us and going out of his way to making sure we saw and got what we wanted. Also the rest of the staff were very friendly and helpful in making sure we were taken care of. Although we live quite a distance from Sterling, it was definitely worth the drive down there for what we received.

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jssisskind

Sep 18, 2013

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This is the only place in Northern Virginia to consider buying a VW. Was a pleasant experience from the first time I entered to the time I leased my Tiguan. Harry was patient and able to get me all the answers I needed. I highly recommend Harry and the team if you are considering a VW. I plan on continuing to use them in the future.

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nadimhajje

Sep 17, 2013

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I enjoyed the sales process at Lindsay VW. It wasn't your typical pushy sales tactic . We enjoyed working with Simon during this journey. His positive attitude and passion for VW helped us through the process. At first we tried Golf GTI, then Jetta TDI, and ended up with Beetle convertible. Great Experience! Would definitely another car from Lindsay VW and especially from Simon Chu!

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JohnRie

Sep 16, 2013

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I heard about the TDI passats and thought I would drop by VW to take a test drive. I was immediately blown away by the new TDI's and Marc and his sales team were were able to answer all my questions completley honestly. I only work a few miles away from the dealership and must have stopped by 5-6 times within a 3 day span, sometimes unannounced. Everytime they welcomed me and allowed me to review the car options and test drive it as often as I would like. What really set them apart was their understanding of what I was looking for in the TDI Passat and have continued to help me post sale with questions and assiting me with the new car. I could not be happier with my 2014 TDI SEL Passat!!! Thank you Marc, Collin, and Richard!!

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johnrie

Sep 16, 2013

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I heard about the TDI passats and thought I would drop by VW to take a test drive. I was immediately blown away by the new TDI's and Marc and his sales team were were able to answer all my questions completley honestly. I only work a few miles away from the dealership and must have stopped by 5-6 times within a 3 day span, sometimes unannounced. Everytime they welcomed me and allowed me to review the car options and test drive it as often as I would like. What really set them apart was their understanding of what I was looking for in the TDI Passat and have continued to help me post sale with questions and assiting me with the new car. I could not be happier with my 2014 TDI SEL Passat!!! Thank you Marc, Collin, and Richard!!

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dietriaw

Sep 13, 2013

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Very "enjoyable" experience. No pressure from the start. First time we negogiated a car through internet to begin with. Marc Weinstein comminicated with us and was very quick to email answers to our questions. Collan was the salesman who took us through our test drives and he was very informative but again with no pressure. We came back next day and spoke with both Marc and Collan. Marc went over all the lease details with us and then went to finance where Larry Schiro again explained the lease process and we did final paperwork. He escorted us down our new vehicle and made sure all was ready. We transferred some things from our trade-in and then Marc stayed late and gave us a very good explanation of the features of our new Jetta including setting up the SYNC phone feature. We believe we received a good deal on our new lease and like the VW brand for its quality, style and design features. From owning a VW before this one we also know that the service department is exceptional. We are very satified with our Lindsay VW Jetta and the Lindsay sales/servie team. Definitely highly recommend checking them out if looking for a VW.

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dietriaw

Sep 13, 2013

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Very "enjoyable" experience. No pressure from the start. First time we negotiated a car through internet to begin with. Marc Weinstein communicated with us and was very quick to email answers to our questions. Collan was the salesman who took us through our test drives and he was very informative but again with no pressure. We came back next day and spoke with both Marc and Collan. Marc went over all the lease details with us and then went to finance where Larry Schiro again explained the lease process and we did final paperwork. He escorted us down our new vehicle and made sure all was ready. We transferred some things from our " trade-in" and then Marc stayed late and gave us a very good explanation of all the features of our new Jetta including setting up the SYNC phone feature. We believe we received a good deal on our new lease and like the VW brand for its quality, style and design features. From owning a VW before this one place we also know that the service department is exceptional. We are very satified with our Lindsay VW Jetta and the Lindsay sales/service team. Definitely highly recommend checking them out if looking for a VW.

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FitItFitness

Sep 11, 2013

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Erin was the service person who initially assisted me with the issue I had with my car-she was very professional, understanding and went the extra mile to assist me even though she knew I couldn't afford the tab that I was given. I went there a few days and Paul, the service manager was the one who assisted me. He was equally professional and extremely understanding.Maurice, with their parts department, also went the extra mile to recommend a parts dealer who may have in stock a part I urgently needed. He didn't spin me by saying I should come back the next day etc because only the dealer had that part.I highly recommend them.

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Ty ( student driver)

Sep 8, 2013

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Great working with a professional sales staff. we went to look and ended up buying. the deal was fair and we did our homework before we went to look.

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JazzySun

Sep 4, 2013

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Very pleased with exceptional customer service extended by Al before and after purchse of (1) used vehicle. He demonstrates professional attitude at all times, answers all my questions surround vehicle selected, and follows up with any information needed to make the decision to purchase the vehicle. Thank you for all arrangement to service the car for additional scratches and get it detailed. You are a great asset to any business! Thank you again, Al :)

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Kristin

Sep 3, 2013

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Nathaniel actually listened to my needs and didn't try to sell me something I didn't want. I appreciate that! Nathaniel had a wonderful demeanor as did Laura in finance. Happy to be part of the Lindsay Volkswagen family!

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Nicolas_S

Sep 2, 2013

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Outstanding customer service from Marc, and without a doubt the best buying experience we had over many years. He understood our needs immediately and helped us narrow down our search quickly and finally get the perfect match. Not long hours of negotiation and paperwork. Very efficient service. I highly recommend the dealership itself, and try to get Marc to help you out in the process.

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Paige.pomerene

Sep 1, 2013

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Customer service is outstanding at Lindsay. I am always greeted with a "hello" and a smile. The service department is always on point. The sales department is very keen on the information they provide. They always cover everything you need when it comes to getting a new car.

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Doug

Aug 31, 2013

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Working with the staff at Lindsay VW was a truly exceptional experience. They are knowledgeable and courteous without making you feel pressure to work a deal immediately. I worked with Collan Brancato over the course of several weeks before I felt I had the deal that I wanted. Never did I feel like he was pushing me to closure. Sarah in their Finance Department worked through several scenarios that allowed me to tailor my needs to the car purchase. I've purchased my last two cars from Lindsay and will continue to go back. The Service Department is absolutely top notch. You deal with professionals that explain what they are going to do, how much it is going to cost, and your car is ready when they say it will be ready. And they always wash it when you pick it up.

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jcampbell65

Aug 26, 2013

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Marc was very helpful, not pushy, and understood what I was looking for. Marc and Sammy delivered the customer service one would expect from a reputable dealer like LIndsey. Additionally, I asked him for the best out the door price and the competition couldn't keep pace.I would recommend this dealership and purchase from them again.

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Nembhard Family

Aug 24, 2013

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The entire staff was friendly and helpful, made our car buying experience easy and affordable, and had us leave feeling like part of the family!

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carguy4443

Aug 23, 2013

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Being a new car buyer, trust and honesty were extremely important in my decision on which dealer to buy from. Initially, I visited Fairfax Volkswagen. Within the first hour there, they were rushing me into things, overly-aggressive, and wouldn't give me any straight answers about ANYTHING. This place really reminded me of everything a first time car buyer is afraid of. I knew even if I went forward with them, they would be untruthful throughout the entire process, so I decided to try my luck with Lindsay after a friend recommended them. I worked with salesman Marc Weinstein, who from the first phone call was honest, professional and super easy to work with. I would 100% recommend seeking out Marc if you are looking for a new car. From my interaction with the other employees at Lindsay, they were great as well. Marc gave me a great deal and walked me through the entire process - no rushing or pressure. Overall, I had a great experience at Lindsay and would recommend it to any car buyer. I'd probably even pay a little more for the car so I could go through them!

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Constance87

Aug 18, 2013

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When it came time to service my lovely new Passat I was fortunate enough to be helped by Bruce Desimini in the service department. I had a few issues with my car as well that Bruce was able to resolve without any hassle and they were fixed promptly. He provided me with a loaner car for the day, which was very helpful since I had some errands to run and I was able to do them while I waited for my car to be fixed. The customer service he provides is top notch and I wouldn't want to do business with anyone else.

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agnemenges

Aug 15, 2013

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I just want to thank everyone at WV especially Bruce C. from the service department. Bruce C. has gone above and beyond to make my experience as pleasant as possible. I would definitely give him a 100% satisfaction rating!!

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Michael

Aug 14, 2013

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I highly recommend this VW dealership for service. Ask for Pete Herman in Service, my 5 Star advisor. He makes the impossible possible, a truly outstanding service professional. What a great service team at Lindsay VW !

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Humvee256

Aug 12, 2013

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I went to the dealership to look into leasing a new vehicle. After walking around the lot for a brief moment, I entered the store and spoke with the receptionist. I let him know why I was here, and he directed me to take a seat while waiting for a salesperson. I was approached by the salesperson and told him exactly what I was here for, and upfront before anything else, told him that I had a lot of negative equity that I would need to roll in. I told him that I was interested in the Jetta, but was immediately told that wouldn't work. He asked me to take a seat while he spoke with his manager. He came back out and said that he could show me a VW CC. I looked at the car in the showroom, but told him it wasn't really what I was looking for. We took a walk around the lot and he showed me the various trims of the CC. I told him I liked the look of the Passat better, but he was persistent on showing me a CC. I decided to just let him show me the CC so that we could get it over with. (Never have I been to a dealer that was trying so hard to push stock. My concerns did not seem important at all). After a short amount of time, we went back inside so he could get the keys of a CC aswell as a Passat TDI. After a long wait, he returned with keys and a dealer tag. I got in the CC, and immediately decided I was not interested at all in the vehicle. I returned the keys shortly thereafter and asked to see the Passat. I took that vehicle on a test drive and told him I was more interested in looking into the Passat TDI. During the test driving, the salesperson took my key to have my vehicle appraised. Almost an hour later, he informed me that they were offering $7000 UNDER BLUE BOOK for my vehicle. I've never seen a dealer take an hour to appraise a vehicle. The dealership only wanted to push stock and did not appear to take in any of my comments or consider what I wanted in another vehicle.

JA

Janet and Mark

Aug 8, 2013

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Rich Springman was wonderful helping us find just the car we wanted (VW Passat TDI SE 6-speed). We love the car, and our experience with Rich and the Lindsay team was truly pleasant. Thank you, Rich!

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joeharr

Aug 8, 2013

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My sales person, Simon, was very nice and helpful. He showed me different cars while not pressuring me during the process. Would recommend for anyone looking for a VW.

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Andrea1456

Aug 6, 2013

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Had a wonderful car buying experience. I worked with Nate (do not know his last name), he was easy going and did not pressure me. He even delivered my car to my house!! Great guy, great dealership. Highly recommend him and the dealership! Love my new passat!

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Janetandmark

Aug 6, 2013

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We went to Lindsay VW to look at a Jetta Sportwagen TDI. We liked it very much but were concerned it was a tad smaller than we needed. Rich Springman, with no pressure whatsoever, listened to our list of criteria and offered to show us a Passat, too. We bought a Passat TDI 6-speed, and we absolutely love it! Rich was astonishingly easy to work with: he was very knowledgeable, patient, and perceptive. Every step of the buying process was a pleasure, and we highly recommend the dealership and Rich!

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Janine

Aug 3, 2013

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Al, our salesperson, was very friendly, knowledgeable, and respectful. We had a relatively stress-free buying experience. The pre-owned car was in excellent condition and spotless! The offices were comfortable and everyone we encountered was welcoming.

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bneville

Aug 2, 2013

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I bought a used 2011 Volkswagen Jetta. The dealership was very clean and everyone was friendly. Clyde was very helpful with the whole processes, without pressuring me. He was very knowledgeable about the car and all of the features. He gave me a good deal and a fair trade in price. He called the next day and a few days later to make sure everything was good with the car. I recommend the dealership and Clyde for any VW needs.

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bneville

Aug 2, 2013

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I bought a used 2011 Volkswagen Jetta. The dealership was very clean and everyone was friendly. Clyde was very helpful with the whole processes, without pressuring me. He was very knowledgeable about the car and all of the features. He gave me a good deal and a fair trade in price. He called the next day and a few days later to make sure everything was good with the car. I recommend the dealership and Clyde for any VW needs.

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MikeChadwick

Aug 1, 2013

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Simon was very professional, experienced and not pushy. He was able to help us narrow down which vehicle we wanted and get a sense of the options available, and in the end helped us to get what I think was a fair deal.

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Akreczko

Jul 23, 2013

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Fantastic experience. Al was kind, friendly and worked very hard to find us the perfect Jetta. He was a pleasure to work with. The dealership was the nicest dealership I have ever been too--exceptionally clean and beautiful facility. All of the other workers at Lindsay VW were kind, polite and happy to help. Really fabulous experience.

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Tesfaye

Jul 21, 2013

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I bought VW beetles 2013 on this week. Oh, yes the car is a marvel. I always wanted to drive one but never thought it can be so beautiful inside and out. Rich Springman, the sales agent, arranged everything from getting me the color I wanted (Black) from another location (they didn't have it in the lot) and best price I expected (looked up the web for lowest prices paid for that car before I go) to finalizing all the paper work with no pressure at all. It was a pleasant buying process and a cool drive!

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pnigra

Jul 21, 2013

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Marc was very attentive and great to work with. He patiently stayed until well after closing, teaching me how to use my new Jetta Sportwagen with all its technology. It was a busy day for both of us and I couldn't get to the dealership any earlier to pick up my new car. Marc had been there since 7 am and we didn't finish until after 9 pm. He made sure that I was absolutely satisfied with everything. I look forward to working with Marc and the folks at Lindsay Volkswagen again some day. It's a beautiful, relaxed dealership; no hassle and a great deal! They weren't the closest VW dealership to me but they certainly were my first choice.

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Tesfaye1

Jul 21, 2013

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I bought VW beetles 2013 this week. Oh, yes the car is a marvel. I always wanted to drive one but never thought it can be so beautiful inside and out. Rich Springman, the sales agent, arranged everything from getting me the color I wanted (Black) from another location (they didn't have it in the lot at the time) and best price I expected (looked up the web for lowest prices paid for that car before I go) to finalizing all the paper work with no pressure at all. Never thought car buying could be this relaxed. It was a pleasant buying process and a cool drive!

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jkevirgo1

Jul 19, 2013

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My salesperson was outstanding, Charles Nguyen treated me with the upmost of care..he was kind and friendly and very down to earth. I felt that he knew a lot about the car I purchased.I would return to this dealership again, and having Charles as my salesperson again would be fantastic!I would recommend Mr Nguyen and Lindsay VW to all my friends,

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Lzarfoss

Jul 16, 2013

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Got a great deal with a great associate. Had an issue with the air conditioning on a brand new car but they had it fixed asap.

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strandberg

Jul 16, 2013

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The entire experience was easy. The team at Lindsay VW was very helpful and willing to go the extra mile to win my business. Collan Brancato was great, very helpful and a pleasure to deal with, very low pressure. I had looked at several other vehicles, including the Ford Fusion, Chevy Malibu, and Honda Accord. My decision came down to the VW Passat and the Honda Accord. The experience at Lindsay really was the deciding factor for me. I love the new car, it by far drives better than the accord, but had I not had a good experience at this dealer I easily could have decided to go with the Honda. I would highly recommend this dealership.

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Jamieshifflett23

Jul 5, 2013

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Simon was very personalable, non pushy and a pleasure to work with. He worked with us to ensure we had want we wanted and worked with us on our timeframe. He was responsive to our concerns. I would recommend that if you are shopping for a VW at Lindsay VW, you contact Simon. He is first rate. I'd buy another car from him again.

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BenP

Jul 4, 2013

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I have bought all but 1 of my vehicles from a family friend in another state, needless to say I was always treated fairly and buying a car was fun, like it should be! The last car I bought I walked away with the typical car buying experience, happy with my car but frustrated with the process. I was pleasantly surprised with my experience at Lindsay VW, Clyde my sales professional (salesman would be an understatement) was excellent and accommodating. The sales manager, Blake was friendly and honest. They gave me an excellent deal on my trade in and as good of a deal as possible on my new vehicle. Stay away from the big dealers in the Northern Va, drive a little further and visit Lindsay, where you will be treated fairly and with honesty, like a family friend! I had a great experience and will refer everyone I know who is looking for a vehicle to go here!

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Bpaddock

Jul 3, 2013

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I have bought all but 1 of my vehicles from a family friend in another state, needless to say I was always treated fairly and buying a car was fun, like it should be! The last carI bought I walked away with the typical car buying experience, happy with my car but frustrated with the process. I was pleasantly surprised with my experience at Lindsay VW, Clyde my sales professional (salesman would be an understatement) was excellent and accommodating. Blake the sales manager, usually the bad guy in the transaction was friendly and honest. They gave me an excellent deal on my vehicle and as good of a deal as possible on my new vehicle. Stay away from the big dealers, drive a little further and visit Lindsay, where you will be treated like a family friend! I had a great experience and will refer everyone I know who is looking for a vehicle to go here!

MT

Mark Tolbert III

Jul 2, 2013

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Bob Derby is a very conscientious salesman who concentrates on providing the best customer experience without overwhelming tactics. He's a car person who breathes the history and the latest details about Volkswagen products. A seasoned professional with youthful exuberance as he effectively interacted to meet my purchase needs.

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gbmiles93

Jul 2, 2013

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I am a VW employee and Stephanie handled the delivery of my company car. She was exceptional with her communication and the car was ready as promised. She was able to get the license plate on for me in a timely manner. I was very happy with the service Stephanie provided.

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ebarraza

Jul 1, 2013

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My son had seen a 2011 VW Golf on Internet. Looking to trade in his existing car, and while in the Sterling area, we stopped at Lindsay VW.We met Clyde Htoon in the previously-owned department. He was extremely helpful, explaining the virtues of the Golf we had seen on Internet, and taking us on a comprehensive drive test including a stretch of highway driving. The car's overall handling and silent ride practically sold itself. Back at the dealership Clyde was very helpful in negotiating the best possible trade-in for the current car, and explaining the many advantages of Certified pre-Owned VWs.

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Rachel F.

Jun 27, 2013

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Lindsay worked to meet every need we wanted with our purchase, as well as give us a competitive price. The sales staff was wonderful - very friendly, as well as knowledgeable about the cars, able to answer any question we had with technical knowledge to back it up. We really enjoyed the experience and will return to Lindsay for future car purchases.

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Richmonder

Jun 26, 2013

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I recently bought a 2011 Tiguan from this dealership, and I couldn't be happier. The car is great, and I got a fair deal and truly excellent customer service in the process. The representative with whom I worked, Bob Derby, was both friendly and professional, and he knew the VW product extremely well. I considered another model, which Bob brought up, and when it turned out that this car wasn't available, Linsday VW made clear that they regretted the mix-up and that they really wanted my business. The follow up on the sale was excellent as well. The car needed a slight touch up on some spots, and Bob met me halfway between the dealership and my home -- in Richmond, VA -- to deliver a loaner. This was beyond the call of duty-- but a great help to me. I really appreciated Bob's help throughout the process, and I would recommend that anyone looking for a Volkswagen visit Lindsay and ask for him.

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Dunnverless

Jun 26, 2013

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I've got limited time to spend shopping for cars and my experience with Lindsay VW was great. I spent an hour getting informed on the vehicles available and driving them as well. I was swapping an early lease with another manufacturer and Marc went above and beyond after I left the dealership and we easily completed the deal via text and email. When I came to the dealership the next time my car was ready and I literally signed and drove. Honest, fair, friendly, and fast service!

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js08

Jun 24, 2013

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Lindsay Volkswagen offers a great, up front, and honest sales process. I had the pleasure of working with Marc Weinstein, who went above and beyond to educate me about the vehicle, answer all of my questions, and make sure I was satisfied. He was never pushy and always informative. He even called me when the dealership was closed to make sure I was informed about the status of the vehicle I ordered. I would definitely purchase another vehicle from Marc and Lindsay Volkswagen.

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rickshaffer

Jun 21, 2013

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Everyone at Lindsay VW Dulles are friendly and willing to help meet your needs, whether it is purchasing a car, providing insight into the financing or vehicle service. I would highly recommend Joe and his team to anyone interested in getting friendly and quality service. Car buying so always be this easy.

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Haitham Omar

Jun 20, 2013

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We came in and we were out with the new used car withen 2 hours. The sales rep MARTIN ERNST was great and knowledgable. A friend of mine called to ask about the EOS and I told her to get in touch of Lindsay they are great.

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HaithamOmar

Jun 20, 2013

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We came in and we were out with the new used car withen 2 hours. The sales rep was great and knowledgable. A friend of mine called to ask about the EOS and I told her to get in touch of Lindsay they are great.

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SophiaGlaus

Jun 18, 2013

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Our experience with Lindsay Volkswagen of Dulles and Charles Nguyen was fantastic! It was on the easiest car buying experiences that we have had so far. My husband and I found a 2011 TDI Jetta online that looked like it might be something my hubby was willing to drive. We arrived at Lindsay shortly before closing on a Friday April 12 and asked to see the car. Charles was more than willing to stay with us, answer any questions or concerns we had. There was no pressure. We decided we liked the car and told him we would be back in the morning. After discussing the vehicle and researching other cars in the area online we met with Charles first thing in the morning Saturday April 13 and made an offer on the vehicle, we had the keys by lunch time. I truly believe that the reason it was so easy to buy a car from Lindsay VW was because of Charles Nguyen!

HS

highly satisfied with lindsay

Jun 15, 2013

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Could not have been a more enjoyable or efficient experience. Just go there.

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dblocher

Jun 15, 2013

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Very nice buying experience. Very clean dealership with wide selection of new and pre-owned vehicles. My sales person (Clyde Htoon) was very knowledgeable and friendly. Was able to quickly negotiate a fair deal.

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shane2012

Jun 15, 2013

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A fantastic experience from the time I entered at the reception desk till I drove out of the service bay with my new leased Jetta Gli.

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LVtheVW

Jun 11, 2013

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I came in on Mother's Day weekend and bought a great Mother's Day gift. I wasn't 100% expecting to purchase a car because I wanted to see what I would get for my used VW. They offerred me a deal I couldn't resist so I bought a 2012 Passat. There was no pressure and they were patient and kind about my 6 month old baby being with me for the trip. I plan on buying all my VWs here in the future.

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camala

Jun 10, 2013

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overall experience was very good. Our salesman was very helpful and easy to deal with.he was respectful and took care of our needs. He even called the next day to make sure everything was ok and if we had any questions.Very good experience.

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schenckmk

Jun 10, 2013

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Have had nothing but horrible experiences with car dealers. VW was completely different. Each member of the VW sales team was fabulous. I am so pleased with my car and can't say enough about how well I was taken care of. I bought a used car and it was in mint condition when I drove away. My Bluetooth was synced and Sirius XM was activated. Clyde made sure I knew how to use all the bells and whistles before I left the dealership. I was told to come back for anything and did for a little detailing. I arrived and a loner was ready and waiting for me. It was a really great experience. I now owe two VW's because of the great customer service.

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sergio & mariela

Jun 9, 2013

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My wife and I located a number of option online and then proceeded to visit the dealerships, The Dulles dealership was the third on our list and we were not necessarily looking to buy a car until we checked out all possibilities. Overall, the dealership has a friendly feel where the staff across departments seem alert, informed and ready to assist with a smile. However, Robert Derbys relaxed and straight forward sales approach, as well his ability to listen and understand what was important to us in terms this particular car purchase, made all the difference. We quickly decided to end our search and buy the Jetta that we test drove with Bob and that seemed like a perfect fit. Even the lengthy process of finalizing the purchase (once we moved to the finance department) was somewhat softened by his capable follow-up and sustained interest in our concerns and requests. Thank you Robert, for making it possible. Sergio and Mariela

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DeanThuline

Jun 7, 2013

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I researched many vehicles before selecting the VW Passat TDI SEL. I knew exactly what color and options I wanted before contacting Lindsay Volkswagon. Kaela Kalkhoff set up an appointment for me to test drive the exact car I had in mind. When I arrived at the dealership, Kaela had the car ready and explained all the gadgets in the car. Following the test drive, the sales negotiation process was very painless. I drove out of there in my new Passat!

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luvmydub

Jun 2, 2013

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I just purchased my 2nd VW within the last year from Lindsay VW. Marc W. handled my latest purchase. Marc did an excellent job and I would highly recommend him to anyone. He was professional, knowledgeable and courteous. He also got me in and out of the dealership in no time. Go to Lindsay and ask for Marc...you won't be sorry.

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flyslow

Jun 2, 2013

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Was in the market for a new car as the vehicle it was replacing is over 13 years old. Joe Borak did a great job of answering all of my questions concerning the Passat Diesel cars. Several visits, test drives, and many questions I finally took delivery of a Platinum Gray Passat TDI SEL with a Black leather interior that had to be ordered from the factory as there were none in the area that could be located. Delivery was seamless and all questions have been addressed so far. 2 weeks into it and already have 1600 miles and the car did flawlessly on the interstate. I am averaging over 40 mpg and its just getting broken in. I cant wait to see how it continues to get better mileage as time goes on.I should have done this along time ago!

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nanderson

Jun 2, 2013

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Rich did a great job with us! We returned to Lindsay after leasing a VW cc in January . We were so satisfied with that experience that opted for another VW, this time a Tiguan. Our salesperson from the first vehicle had moved on to further his education, so we worked with Rich Silverman this time. He and Larry Schiro (finance) took a great amount of time to work with us to find the right vehicle at the right price. We would certainly use Lindsay again, and deal with both of these gentlemen!Gratefully,Nina Anderson

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VW cc 2.0 Lux

May 31, 2013

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I bought a new VW cc 2.0 Lux 2 weeks ago from VW Lindsay, located in Sterling, VA. I never thought buying a car experience could be this satisfying. I first went to Fairfax VW dealer and was thinking I shouldn't buy VW after all, but starting over with internet guides by Marc was different. He wasn't just trying to sell a car, but actually made me feel that he was enjoying to see a customer being happy. The sales from this dealer is not based on commissions that every members in the dealer showed a great teamwork which benefited customers in a different way. Also, this dealer wasn't playing with numbers, which Fairfax did to me at first. When I was buying the car from Lindsay, everything was so clear, none of any hidden costs you usually see at the end of signing the contract, weren't there. Each members including salesman and finance director were very explanatory of what to expect and answered to all of my questions you can have when you buy a car, clearly and in details. Marc in particular, he knew what he was doing professionally that he was very systemic of each steps explaining everything even before I asked any questions and questions I wouldn't even think about. After signing, getting key, Marc, my salesman did guide thoroughly about every single buttons with its functions of the car I bought, the service you don't get all the time when you buy a car. It was a different experience I didn't expect from a dealer. They worked beyond their job description, making a customer happy, not acting as they are happy, but actually enjoying seeing me happy with my new key, even taking pictures of me and sending it to me. Well, you signed, got the key, they also recommended to come back to the dealer after two weeks to check if my car has no problem. I should say, their after service is also wonderful as first you stepped into the dealer. I would personally take my friend whose about to buy a car to Marc/James and Larry.

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KateLee

May 31, 2013

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I bought a VW cc 2.0 Lux 2 weeks ago from VW Lindsay, located in Sterling, VA. I never thought buying a car experience could be this satisfying. I first went to Fairfax VW dealer and was thinking I shouldn't buy VW after all, but starting over with internet guides by Marc was different. He wasn't just trying to sell a car, but actually made me feel that he was enjoying to see a customer being happy. The sales from this dealer is not based on commissions that every members in the dealer showed a great teamwork which benefited customers in a different way. Also, this dealer wasn't playing with numbers, which Fairfax did to me at first. When I was buying the car from Lindsay, everything was so clear, none of any hidden costs you usually see at the end of signing the contract, weren't there. Each members including salesman and finance director were very explanatory of what to expect and answered to all of my questions you can have when you buy a car, clearly and in details. Marc in particular, he knew what he was doing professionally that he was very systemic of each steps explaining everything even before I asked any questions and questions I wouldn't even think about. After signing, getting key, Marc, my salesman did guide thoroughly about every single buttons with its functions of the car I bought, the service you don't get all the time when you buy a car. It was a different experience I didn't expect from a dealer. They worked beyond their job description, making a customer happy, not acting as they are happy, but actually enjoying seeing me happy with my new key, even taking pictures of me and sending it to me. Well, you signed, got the key, they also recommended to come back to the dealer after two weeks to check if my car has no problem. I should say, their after service is also wonderful as first you stepped into the dealer. I would personally take my friend whose about to buy a car to Marc/James and Larry.

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Izo9660

May 29, 2013

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Recently I was involved in accident and my previous car was totaled and I needed to find my new car choice among the huge variety of brands and models available on the market. Past Sunday I visited few car dealers and test-drive different cars until my nephew said we done here searching and wasting time. We go to Lindsey Volkswagen to get you a car. When we went there we started to brows the big parking lot when Nathaniel approached us and introduced himself and got involved giving us advice and helping us making our choice and answering our questions without being pushy or trying to work out the deal quick. I really like to have the peace of mind and not being pushed when it comes to make a big choice like buying a new car. After some browsing I decided to test drive the new 2013 Passat and from the moment I sat and drove the car I fall in love with it. It was the best experience I ever had. The car was the perfect fit for me. Nathaniel was right by saying that if you drive a German car once you stay with German cars forever. That was the moment I made my choice this will be my future car! After that we sat to work on all the paperwork so we can see what kind of a deal we can get and Nathaniel was able to bring down the price almost $4000 dollars which was very aggressive offer so I made my mind without much convincing. None of the other dealerships I visited that day were even close to the deal I got from Nathaniel. The next step was to work out the financial part of the deal. I know that I dont have the perfect credit score due to some credit difficulties I had in the past but I work hard to fix all that and in this case I just needed help of getting good financing with reasonable APR and payoff period by making affordable monthly payments. After strong and dedicated work from Laura we were able to get credit with very low APR and low monthly payments. At that time I had to co-sign with my nephew who has higher credit score so we can bring the numbers down. Today I got phone call from Laura with great news that she was able to work with the creditors and let me keep the same great financing deal only under my name despite the lower credit score. She made my day today!! Lindsey Volkswagen dealership is the other name for the perfect customer service. If you need to get a great car, great deal and to be treat right as customer, this is the place to visit. I know one thing they will have me as their customer forever!! Thank you Lindsey Volkswagen!!!

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2013touareg

May 29, 2013

Star icon

I owned a Toyota Highlander since 2001 that finally died after 231K miles. Knowing a new car was in my very near future, I did alot of reserach on what new SUV to purchase. The 2013 Touareg TDI LUX was exactly the car I wanted. With great reviews on local forums it was the vehicle that will give me the length of service I am looking for. I shopped alot of dealerships and ended back at Lindsay Volkswagen, Dulles, VA, which is closest to my home. Marc, was professional, but moreover, he was respectfull of my time. I was in and out of the showroom driving my new Touareg in 2-1/2hours. My overall experience, with the follow up phone calls, has been delightful. I would first of all recommend the Touareg to everyone in the market for a luxury SUV with its great gas mileage from a diesel engine, but more over for Marc and Lindsay Volkswagen for the friendly, professional, non-pressured purchase experience.KathySterling, VA

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cherian

May 28, 2013

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I worked with Lindsay VW to trade-in a VW car that I was not fully satisfied with. Members of the team understood our concerns, needs and situation. They went over and above their normal practices to find a solution that truly made us happy. Every member of the team we dealt with were courteous, polite and hard working. If anyone wishes to buy a hassle free, good quality car, and a dealer and a team that is customer oriented, I recommend that you sincerely consider Lindsay VW. I look forward to driving my beautiful car and enjoying the wonderful services of Lindsay VW for many years to come.

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Alex

May 26, 2013

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Great experience working with Clyde and this dealership!

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ITchick00

May 23, 2013

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Bob Derby is great! I was looking for a very specific car. I had year, model, trim, drivetrain & color (interior and exterior) specifications. I wanted all options on it. I was in town for a day for a conference and had lined up a car at another dealer to go see/buy because I had been unable to find one locally. That dealer called and told me they were wrong about the color. So I was searching online at the conference every chance I had. I found a listing on one of the aggregator sites with not a lot of detail and submitted the info request. Bob emailed me back quickly and continued emailing with me during the day (I couldn't take his calls during the conference), doing as much prework as possible. I couldn't get out of the conference until 6 and was about an hour away. They close at 9 and we were dealing with a trade-in so timing was tight. They had just gotten the car transferred in from one of their other locations on trade and it wasn't ready yet either so they had to get it cleaned, inspected, etc so I could look it over and test drive before it got too dark and there was an intense storm rolling in. I also had a very strict budget I wanted to stay within and this car was a 2012, one year newer than I had been looking at. He assured me we would work it out and get it within my budget. He had Laura find me an excellent interest rate, they stayed late and I drove away in the car I wanted. Very happy!

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itchick00

May 23, 2013

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Bob Derby is great! I was looking for a very specific car. I had year, model, trim, drivetrain & color (interior and exterior) specifications. I wanted all options on it. I was in town for a day for a conference and had lined up a car at another dealer to go see/buy because I had been unable to find one locally. That dealer called and told me they were wrong about the color. So I was searching online at the conference every chance I had. I found a listing on one of the aggregator sites with not a lot of detail and submitted the info request. Bob emailed me back quickly and continued emailing with me during the day (I couldn't take his calls during the conference), doing as much prework as possible. I couldn't get out of the conference until 6 and was about an hour away. They close at 9 and we were dealing with a trade-in so timing was tight. They had just gotten the car transferred in from one of their other locations on trade and it wasn't ready yet either so they had to get it cleaned, inspected, etc so I could look it over and test drive before it got too dark and there was an intense storm rolling in. I also had a very strict budget I wanted to stay within and this car was a 2012, one year newer than I had been looking at. He assured me we would work it out and get it within my budget. He had Laura find me an excellent interest rate, they stayed late and I drove away in the car I wanted. Very happy!

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beckypr

May 22, 2013

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The experience that I had at Lindsay VW was great. One of the biggest concerns that customers have when buying a car deals with how the sales representative treats the customer. I was pleasantly surprised with the sales staff at Lindsay VW. Everyone there treated me cordially and I didn't feel pressured to make a commitment with them. The pricing was fair and they even matched their competitor's price.Both Marc Weinstein and Nate Mack were excellent! I highly recommend this dealership to anyone.

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cmabate

May 21, 2013

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Marc and Tom went out of their way to make this transaction as pleasurable as possible. Most of the paperwork was complete before I got to the dealership. The whole process was very efficent. I would recommend Marc and the rest of the team at Lindsay VW to anyone in the market for a new car.

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Carbuyer1356

May 19, 2013

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Disappointed. After visiting other dealerships Lindsay was recommended because they have a great selection and good prices. We made the trip over and hoped to purchase a vehicle. Because my wife and I have a hard time finding time away from work the only time we could make the trip was on a Sunday afternoon. After making the 1.5 hour trip we arrived a couple of hours before closing time....we sat down with the salesman and found him somewhat cordial....as closing time approached he was dismissive of us and was clearly looking to leave. It is unfortunate as we were ready to purchase a car and with the long hours that both my wife and I work it is hard for us to get the time to visit a dealer together.....I would rather pay a little more to another dealer where the sales people treat us kinder than shop here.

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dgraze1

May 19, 2013

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This was one of my first dealership experiences and these guys were awesome. They worked with me and bent over backwards to make sure I left happy. Thanks so much, Marc and Ken!

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edries12

May 16, 2013

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Marc is a great employee and salesperson. He is devoted to his work and is an excellent salesperson he is the reason that I came into Lindsay Volkswagen I am very satisfied with the service and time he gave us. I would recommend working with Marc if you ever go to Lindsay Volkswagen.

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Boce

May 12, 2013

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Charles and Larry are so professional and friendly. They helped us go through most of the financing application procedure thought Internet even before we physically visited them. The price is unbeatable, and the car is in perfect condition. Larry also helped us lower the APR, and Charles remained patient explaining car features after the sale was complete (not many dealer can do this). I really appreciate all your work. Thank you very much Charles & Larry. Lindsay VW will definitely be the 1st option for our next car!

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crm55

Apr 30, 2013

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Marc is an exceptional sales person and it is primarily due to its freindly, honest, and the service he provides. Marc Weinstein provided me with an outstanding vehicle with many options that I did not required or asked. His knowledge regardingmthe car and the industry are incredible, he is truly an exception to the rule when it comes to the car buying experience. He made purchasing the vehicle on a day that I wasn't even thinking to buy a car; I literally stopped by Lindsay to ask for details about regarding a lease and I left with a new car in least than three hours which it made me happy after having a ungreatful experience at Stolhman VW. I would highly recommend anyone that is looking for a new Volkswagen to contact Marc directly, you will not be disappointed.

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MKWArlington

Apr 27, 2013

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Joe was great to work with. He is personable, listens well to his potential customers, and is a straight shooter. He does not try to convince you to do something you do not want and he truly puts 150% behind doing the best job he can for the person he is dealing with. The person I worked with in finance, who I believe is named Lisa, was also equally as professional and friendly. The manager of the dealership was professional and honest and took time to make sure that everything was going smoothly.The people at the Lindsay dealership work well together, have a collegial and team atmosphere, and make the customers they work with feel welcome and at ease. I highly recommend this dealership, Joe Borak as a sales associate, and can tell you that even if you do not live close to Sterling, VA, the drive out there will be worth it to have the experience to get to know Joe Borak and his colleagues at Lindsay.-MKW, Arlington, VA

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jfrinks

Apr 26, 2013

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This was one of the best experiences I could have asked for. Marc was great and did not waste my time haggling or trying to sell me things I did not work. He had great knowledge of my vehicle and seemed to be the best I could have asked for with customer service. Everyone was very friendly and seemed to care about the customer and trying to make the experience the best possible. I dealt with a few other dealerships in the area before calling Marc at Lindsay, and I won't make that mistake again. A few minutes on the phone and my vehicle was about ready on arrival. A true sign and drive experience.

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Afuente3

Apr 23, 2013

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I went in wanting a CC and within a week I felt extremely comfortable getting one from Marc. I went around numerous dealerships, and there is not a single representative of VW that came even close to the job that Mark did. He was absolutely amazing! I recommend anyone looking for a CC o any kind of VW to come to Mark before anyone because not only does he provide you with all the product knowledge that you need, but his patience and consulting truly makes you feel that you are making the right choice. That is his main goal: For you to leave in the car that you want to be in... Absolutely the best, and there is no one I would rather want to buy a car from

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o0nexus

Apr 17, 2013

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My Fiancee and I were in the market for a replacement vehicle. Lindsay Volkswagen of Dulles was the third Dealership we had visited on our search and right away, we noticed that atmosphere was more welcoming then the priors. Our Sales Specialist, Marc Weinstein, was very receptive to our needs and patient when it came to our decision making process as we discussed the details of buying a VW GTI. We would recommend Marc and the Lindsay VW Dulles Staff to anybody in the market for a car.

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brianong18

Apr 17, 2013

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Exellent experience with this dealership. Everyone was friendly. Price of the used vehicle I purchased was very reasonable. Got a good amount on my trade-in. Staff showed great teamwork.

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keenano

Apr 10, 2013

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I highly recommend Lindsay VW if you are in the market or need service. I got a great deal on my car and the people there are very nice and easy to work with. I enjoy going in and being treated like family.

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jeffjones6579

Apr 10, 2013

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Originally going in for repair work on my Jetta, I was greeted and well taken care of. I decided to trade in my Jetta for a newer VW model. Julia, who helped out tremendously in service, had me contact Marc Weinstein. Marc was very friendly, professional, and I didn't feelas though I was being rushed. He took his time with me to allow me to ask questions about the vehicle, test drive and to ensure I got exactly what I wanted. After telling him my wife and I were expecting a child, he showed me the safety features and what all I could do withthe vehicle to accommodate an infant in the car. He showed me every little gadget/knob to where I could move the seats and make necessary adjustments. He was VERY knowledegable about the vehicle and I felt satisfied for purchasing what I got. As far as the price, I was very happy with the deal I got. They took care of my old Jetta and basically gave me 'clean slate' with the newcar. I was afraid I might have two car payments but they were able to work with me to where I'm only paying for the new car. The financingdept got me a great deal with the car payments. Marc made my experience there so well, I will be bringing in my vehicle for inspections, vehicle checks, and rely on Lindsay VW for any work needed. I recommend Marc and Lindsay staff for anyone looking to buying a car. Thanks!!!

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squinn13

Apr 7, 2013

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BUY your VW here!Lindsay VW in Sterling is an example of a customer oriented dealership. While this started off ify with a sales person who didnt listen to what we were asking for but it quickly changed when the GM (Jerry) switched us to Harry Vannie. From there on it was smooth sailing. As we were located 2 hours from the dealership he helped us do some up front work to ensure it would be worth our drive to get the car we wanted (Sadly Shenandoah Valley VW dealerships do not stock the Eos). While buying a car is never easy Harry made it enjoyable. And his customer service is impeccable, right down to the little details. Three examples: 1) When talking about getting the last few things from our old car, like the garage opener, I made mentioned I store it in the driver side door pocket. When we went out to the new car, it was in my driver side pocket. 2) As we wrapped up everything and heading out to the new car, Harry had two drinks on his desk, carbon copies of what my husband and I grabbed earlier, for the road. 3) We had a coupon for a free gift card for $25 for test driving. Something went wrong with the code and they couldnt redeem it so they gave me an extra $25 towards my down payments (Sorry, I forgot your name manager guy). Its those little things that show they listen and want to be customer oriented. There were no hard sales on warranties and extras, just listing them out and going over the benefits and costs (Thanks Sarah and Harry for getting us the options we wanted). And the car was detailed when we showed up to test drive so we didn't have that extra wait. Harry helped me synch my phone, the top was down, it was 65 F and we we drove off in the new car (previous car was an Eos as well, but the 2013 is SO much better). Thanks again to everyone there for the help and friendly service.

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steague

Apr 7, 2013

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Easy to buy a new car here. The only stumbling block was waiting for the perfect car from the factory. Joe was patient, informative and flexible throughout the experience.

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kengarner

Apr 4, 2013

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The staff of Lindsey Volkswagen were exceptionally helpful in answering all of my questions and introducing me to their expert preowned sales associate, Mr. Clyde Htoon. Clyde sincerely listened to my transportation needs and wants. He recommended an exceptional vehicle for me to test drive which did indeed meet and exceed my requirements and at a very reasonable price. Clyde's knowledge of his product, the finance personnel's clear and concise explanation of financing options and the bright and inviting facility provided for an exceptionally positive car buying experience. I will strongly recommend this dealership to friends and family and will be a customer for many years to come.

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foxpoint99

Apr 2, 2013

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The car we purchased was a 2009 TDI Jetta that was almost in new car condition. It was thoroughly serviced with all new filters and fluids, new tires, new floor and trunk mats, a 2 year 24 month bumper to bumper warranty, and more, and looked absolutely beautiful. But most importantly, our sales rep, Clyde Htoon had everything ready for us when we arrived including coffee! He made the experience more than memorable. My wife and I cannot stop talking about how good he was to us. He is a very knowledgeable about VWs, all of the models and we had the best time talking about the older VWs we owned in the past. He even scheduled our complimentary 3 month free service check. Also, I want to thank Peter, the service manager, for taking time to review some of the concerns I had about diesels in general, as now, my family of four each drives a VW, 3 of them are TDIs. Thanks to the whole team at Lindsay...a truly great staff !!!

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DTRate

Apr 1, 2013

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Mr. Htoon helped us from the moment we walked into Lindsay. He was extremely helpful and courteous. The car was in beautiful, pristeen condition. Mr. Htoon guided us from the beginning to the end of the purchase of our new car and he made the whole experience a very positive one. The sales building was clean and comfortable and nice to be able to have water, coffee, etc.Loved seeing all the VW memorobilia!All in all, a first rate experience at Lindsay!We will return when we need to find a car for our daughter.Thank you!Donna Thielen

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ianagail

Mar 29, 2013

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The buying the car experience was great at this dealership. We thought we got a fair price for our car. We did purchase something extra from the Finance Person Laura, which when I had taken it back for the service- it wasn't what I expected. They very much misrepresented a product that they were selling. I explained the issue with the product and they said they will fix it and do over. When my fiance checked the product- it still was missing the covers for the Fender which was also supposed to be covered. We called and left messages- for a week and never got a call back. I am still waiting for a call back. This is bad customer service in my opinion. Not happy with this dealership.

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Mminshall

Mar 28, 2013

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Marc was extremely helpful and friendly. He was very straightforward and answered all my questions. He is a very nice guy and also was fair in my price requests. I would recommend Marc to anyone.

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rodneyabarnett

Mar 27, 2013

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My wife purchased her Jetta from Lindsay VW last year. I felt her sales consultant and Larry the Finance Guy were great. I found myself in the market for a vehicle and my wife urged me to speak with the team at Lindsay.As with most car buyers, I entered Lindsay Volkswagen dealership with a specific mindsethis was to get a great car and a great deal. I found my car online, sent an e-mail of interest and received a prompt response form Marc Weinstein.Upon meeting Marc, I felt he was personable and more he was communicative; he listened to my questions, he did not try to control the interaction as many sales people do. Marc permitted me to speak and gain clarity whenever I needed. THIS WAS NO SALES TACTIC.Marc is changing the way cars are sold, or at least the way car sales consultants are viewed. Marc built trust with me and it just so happened he had just purchased the same vehicle I was interested in. Marcs first-hand knowledge was extremely useful understanding the vehicle. It was definitely an enjoyable experience. I would definitely recommend Marc Weinstein and Lindsay Volkswagen team to anyone I know of in the market for a car.

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vwreview

Mar 27, 2013

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I went to VW to service my CC without the intention of trading in my 1 1/2yr old vehicle. I originally worked with Harry and Kenny on my first VW lease and established a wonderful bond with the both of them. I feel very comfortable knowing that I can trust them and know that they have my best interest at hand. In my situation, it made sense for me to trade out of my lease. Harry showed me the new 2013 CC, went over all of the features and sure enough I said "let's do this". The whole process took only 2 hours and I drove away in my new car, which was already cleaned and ready to go. I would recommend Lindsay VW to anyone. They truly have special people who work there who you can trust!

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Disknecht

Mar 18, 2013

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Our experience at Lindsay, and specifically with our salesman, Marc Weinstein, was the best car purchase experience we have had in 29 years of car buying. Marc was thoroughly versed in every vehicle and helped guide us to a car that truly fit our needs regardless of price. It was such an enjoyable experience, we are sorry it is over! Once we had decided on our purchase, the buying process was quick and fair with no hassles. Marc went over and above as a salesman as we couldn't decide on which vehicle to purchase and he set both cars next to each other and patently went through attributes of both cars. This was our second car purchase from Lindsay and we intend to return for a third purchase in the near future because of Marc and the Lindsay team. We ended up with a car we love at the price we wanted.

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kebjhb

Mar 17, 2013

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Well we just bought our third VW (a Passat this time) at Lindsay and I have to say these guys made this our best car buying experience ever! I can tell you for sure that Alfonso and Larry are truly stars in their chosen career. A few more like them and all potential new VW customers will never again feel anxious about the whole process as some do now. They are the best!

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jbonfils

Mar 16, 2013

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Clyde and his team, made the experience of buying the Jetta a memorable one. Clyde answered all of our questions, helped guide our reasoning to upgrade, (spend more than our budget). The SM and Finance members of his team also were top notch, really know their business. The delivery was in 2 steps, once for my wife and I, then for our Daughter, Clyde covered every feature and detail with her and I really appreciate the attention to detail. Clydes follow up after the sale good. My Daughter really loves the car, you should see her smile! Thanks, Jim Bonfils

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bodielite

Mar 15, 2013

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I walked into Lindsay Volkswagen with no real expectation of buying a car but I wanted one. I met Harry Vannie and we instantly formed a good conversation. Harry listened actively to what I said and, with no pressure, made a solid recommendation that was exactly what I needed. As we worked on the deal, Harry was supportive and caring and, again, put no pressure on me. Larry Schiro stepped in concerning financing and presented me an excellent finance package that fit my budget needs. Again, I cannot stress that there was NO PRESSURE; only supportive and real conversation. I would highly recommend anyone looking for a Volkswagen to see Harry and Larry as they are two of the best salesmen I have ever worked with.

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satlink13

Mar 14, 2013

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Clyde has been very with us ever since we bought our 1st VW. He's very friendly and professional. I will recommend him to friends.

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DougComstock

Mar 12, 2013

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Went in considering a lease or purchase of a used CC. Had certain constraints for a deal we wanted to work within, and Marc was very helpful in reaching a deal that could work for me and my wife. We ended up leasing two vehicles -- a CC and a Toureg. Couldn't be happier with Marc and the team at Lindsey, or with our great new cars!!

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nickiii621

Mar 12, 2013

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Marc's customer service was above and beyond! He made the stressful experience of buying a car pleasant and quick. His customer service and help extended further than just buying the car - he has been supportive and available since the purchase! He was incredibly genuine (not common in car sales!), helpful and patient. I have recommended my car, the dealership and especially Marc to all of my friends and family because I could not have asked for a better experience! If you have to buy a car, there is no doubt Marc is the best person to go to!

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Mykf

Mar 12, 2013

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Went in planning to JUST LOOK. Left with a new GTI. Very pleased. Marc was friendly, helpful, honest, and kept me informed of all the going ons while I was waiting to speak with financing and the car to be detailed.

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tanygub

Mar 12, 2013

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Went to the dealership just to get a better look at the car I had in mind, test-drive it, and get a trade-in quote for my old car. Immediately upon walking into the dealership, Marc came up to us, started talking with us, and was overall very friendly. From past experiences with other dealerships, you always have to stand around and wait for someone to even notice someone new walked in; at Lindsay, that wasn't the case. Marc was also very knowledgeable about his cars, regardless of model or trim; I typically do a lot of research before I look at a car, so a car salesman who knows his cars shows me that he cares about his product and stands by it. If I had heard "I don't know" or some misinformation about a car I've previously researched from a salesperson, I would've probably walked out shortly after. After discussing the two vehicles I had in mind, we were shown the exact colors they came in, what they looked like in person, and all of the various options available for each model; Lindsay VW has a lot of stock and it's really nice to see the exact car and color you'd get before you commit. At this point, we went in to get an estimate on my old car. I have gotten a few price quotes from dealerships before and was very unhappy. I told Marc my baseline and remarkably, he came back and honored it (is this a first or what!). This was a great display that they truly cared about winning business and earning me as a life-time customer. Now, I was ready to make my decision and test drive the cars; as my original pick, the Passat TDI won over the CC. With color and trim in mind, it was a matter of seeing what deal on the new car we were going to get. Marc was an honest guy, pulled up all of the numbers from various resources - internal and external - and gave us quite a deal! The price on the new car was below where I was expecting it to be, I got my desired cost on the old car - it was a win-win situation. A simple test drive turned into a purchase. Marc wasn't pushy, wasn't arrogant, and was very customer-service oriented - this is a huge differentiator in the sales world. With Marc, I felt confident that I was making a great decision and that I was taken care of. I would buy another car from him again.

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Mesaluke

Mar 9, 2013

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This is our second car we bought from Clyde at Lyndsay VW. Always impressed by their professionalism and patience. We had a price point and they worked with us to ensure we were within our budget.

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VW221

Mar 7, 2013

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I needed good car fast, Stephanie lined up the price, Clyde got me in and out the door in great hands. Car was as I expected, very clean, full tank of Gas. I will be back to service my car with these guys.

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bh2001

Mar 6, 2013

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Lindsay had EXACT pre-owned New Beetle convertible I was after,including mileage & price. Spoke w/ Clyde & next day drove down from NC. Between Clyde, Blake & Larry received full VW details -plus financing needed.Clyde even offered to explain sound system & program radio. Best of all, every effort was made to accommodate my needs regarding my trade in' . Their professionalism was outstanding - way beyond anything I've ( at age 82 ) ever experienced. Go there for a new experience. B.H NC

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camonelv

Feb 28, 2013

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Joe was awesome he went above and beyond to make sure I was taken care of! If your going to buy a VW go to see Joe he will take care of you and you won't be disappointed trust me! Thanks Joe!!

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bfrclth

Feb 27, 2013

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My second purchase in 6 months from this dealer. They are very professional, efficient and stick to the VW sales script. They didn't have the vehicle I wanted in stock but got it the next day and gave me a great price. Tom is very friendly and knowledgable and he, like everyone I've talked to at this dealer, actually drive a VW. Who wants to but a car from someone that doesn't believe in the product enough to buy it themselves? The service department is clean and fast and happy to explain anything on your new VW. Overall a very enjoyable experience.

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kcaverill444

Feb 27, 2013

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Mr. Monteverde and the finance team were thorough in his explenations of all my car and finacncial options. Stress free and friendly. I would highly recommend this team. The selection of cars met my needs and I was in and out of the dealership in a reasonable amount of time (less than I thought) even on a weekend.

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Kjw2986

Feb 26, 2013

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Highly recommend this dealership! Very accommodating, friendly, great at email correspondence- (which I needed with difficult work hours) the staff couldn't have made the car buying process any easier. The best part? I love my car and the price I paid for it.

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lax_dad

Feb 26, 2013

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Joe was knowledgeable and friendly. I went to test drive and left with a beautiful 2013 Passat SEL TDI. Joe made it very easy from start to finish and I was only in the dealership 2 hours and 30 minutes. Test Drive, appraisal, paperwork and keys in hand. His follow-up has been genuine and appreciated.

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mmiao6

Feb 26, 2013

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We purchased a new JSW TDI from Alfonso in Lindsay VW. Actually, this was our second new VW from him, as we bought a Tiguan last summer. The previous good experience with him made this new purchase extremely hassle free. We talked about the price through Friday, and the car was driven off the lot on Sat. night. Alfonso was very upfront and easy going, and willing to address your every concern. The overall service exceeded my expectations. Bottom line: do you homework, know what you want and what you can afford, talk nicely with Alfonso, and I believe you are good to go. Also, thank the lady working at finance department, since we were running very late on Sat. night.

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johnpag

Feb 25, 2013

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It was a pleasant low pressure experience. Clyde was very knowledgable, friendly and helpful. The car was Certified Used and was in excellent condition. It looked new even though it was a 2010 model. All of the required service had been completed and the next scheduled service was completed the same day the car was purchased.

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ErikNeville

Feb 25, 2013

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I was a first time buyer when I entered Lindsay VW so I was a little nervous; however, my nerves quickly settled after a few minutes with salesman Harry Vannie. He took the time to walk me through the process step by step. I never felt rushed, and any and all questions were answered to the fullest. Financing the vehicle was also a positive experience. Ms. Laura Salcedo helped me find a fantastic plan. Again, I did not feel rushed and I learned a lot. Once I had financed the vehicle Harry and Troy (a technician at LIndsay VW) took the time to once again cover all maintenance and technical related aspects of the vehicle. I am very happy I went to Lindsay VW. The team there really works hard to make the experience easy, informative, and pleasant.

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Tkouchis

Feb 24, 2013

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I was referred to Alfonso by a close friend of mine who raved about him and he was right! I visited the dealership over the weekend and Alfonso provided top notch exceptional service, he was knowledgable and I never felt pressured or rushed at anytime. I would recommend Alfonso to anyone who is looking for a trustworthy & knowledgeable sales consultant! Employees like this is are the reason why I was happy to buy a new car from Lindsay VW.

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tipunderwood

Feb 21, 2013

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Clyde was great. He was extremely helpful and truly worked to address our needs and not simply sell us a car. He took the time to listen to what we wanted and then showed us a number of options that fit the bill. He was very efficient in his assistance as well.

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wolownrj

Feb 19, 2013

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We were met at the entrance door and greeted warmly and sincerely. We had a specific model in mind, but did not know what options we wanted. We were invited to test-drive the middle option-level vehicle and were taken on an eye-opening test-drive (big, full turns; some open road; some sweeping turns) that allowed us to get a complete idea of the vehicle handling and performance. The rest of the buying experience was just as pleasant with most accomplished via email or telephone. All personnel were very responsive, courteous, and professional. There were no surprises and we drove away with the exact model that we wanted; at the exact price that we agreed; and the financing that we wanted. Superior service. Do not hesitate to go to Lindsay VW of Dulles. You will not be disappointed.

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rtsr43

Feb 17, 2013

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Back in the market for another new car earlier this month. Returned to James Kim at Lindsay Volkswagen after a nice purchase experience in 2011. Called Mr. Kim one morning for the exact desired vehicle and he got right back to advise that it was in-stock. Purchased the new car that same afternoon and picked it up the following day after some additional accessories were installed. Lindsay's Service Department were very accommodating with completing the accessories installation for this newest and have also provided excellent scheduled maintenance for our previous VW purchase.This was our second new vehicle from Lindsay Volkswagen since 2011 and plan to visit Mr. James Kim again when it comes time to shop for another new car.

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sudhirm

Feb 14, 2013

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Sales person(Evan shields) is very good person.he is very friendly and good experience person.He given me good information while selecting car.Only bad thing about this dealer is a manager i am not sure his name but he given me tough time.My cousin brought a car from same place after few days i saw my cousins car,then i thought to same model with same price. But manager saying he will not match the price with my cousins car price.Both are same models and same color.I went to fairfax dealer they are matching price with my cousins but a problem is they dont have more colors.Next day again i visited to this dealer then Evan Shield is trying to help me but his manager is very proud person.manager is not ready to reduce $200 .I feel very bad about manager but sales person Evan Shield is very good person.4 more cousins liked jetta i refer them to go to fairfax instead of here.They got a good deal in fairfax.

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Bexstr37

Feb 13, 2013

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I just went in to look!! Left with a Golf TDi!! Marc was great, not pushy at all! He answered all my questions and was there every step of the way. Was such a good experience. I went back a couple days after buying the car to have something checked. Marc saw me and made sure I was taken care of! Was really nice to have someone remember you and not make you feel like you were just a number!

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cherian

Feb 13, 2013

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Overall, it has been a very positive experience working with Lindsay VW dealer in Sterling. Quality of service and information sharing was timely and fast. The service department was available for us, staying open, even after hours, to support us when in need. I would like to especially thank Evan Shields, Sales and Leasing, who has been such a pleasure to work with. He is an honest,polite worker, always available for our needs. During our search for a car, Evans first interacted with us, was quite knowledgeable about the car we wanted to buy. He continued to regularly stay in touch with us, persistent, and working with us to give a good price. I continue to interact with Evans for other accessory purchases and service arrangements.

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Ramos098

Feb 3, 2013

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Amazing service provided by Mr.Clyde. I am very fortunate to have come across such a patient employee. He did whatever he could to help.

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Former BMW Driver

Feb 2, 2013

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I have been driving a BMW for my entire life and recently jumped out of my comfort zone and bought a beautiful new 2013 GTI from Lindsay VW. Aside from the car being amazing, I am very satisfied with my overall experience and the dealership, and I think it was a definite determining factor in my decision. My sales rep was extremely helpful, responsive, informative, and available. My *only* complaint about him is that he was very serious about follow-ups and called AND emailed me almost daily, which I found a little frustrating (but I suppose it's not much of a complaint seeing as it is his job). I had a great time test-driving the vehicles, and my sales rep was very open to telling me everything he knew about each one and providing his honest opinions. He was extremely flexible with me about my schedule and would make himself available whenever was most convenient for me. He made my car-buying experience stress-free and fun. I would definitely visit Lindsay VW again in the future.

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john.sykes.Croutan

Jan 26, 2013

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I was on vacation and looking all over the area for an upgrade to my family car and was reluctant to go to a VW dealer, but Marc Weinstein listened to what I needed and showed me the Routan I wanted! There isn't another dealer anywhere that can compete, and totally no pressure. Marc said if I walk away or want to think about that's totally fine and he won't hound me for a sale (like every other dealer does) IF I came back then he'll sell me a vehicle. Marc has total respect for the customer and does everything he can to put the buyer in control. Marc not only showed me all the features, answered all my questions, gave me a quality test drive, and gave me a price you can't walk away from, Marc was able to get all the papers in order and get the added protections put on the vehicle in such a timely manner I've never been able to buy a car so fast from walking in to driving out! Whether in or out of state, he has what you want to drive away happy and completely satisfied! Thanks again Marc and Lindsay VW of Dulles!

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ryancho109

Jan 12, 2013

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Great customer services and very friendly! I am highly recommending this dealership to my family/friends. No hidden charges and well explaning to me to understand every documents!

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imdadsal

Jan 10, 2013

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The dealership just lost a service customer. My 2010 passat will be out of warranty in about 2 months.Today I stopped by after I had wanted to purchase a new set of rubber mats because they were coming apart between the ridges in just two years. The lady at VW indicated that the accessories have the same warranty as rest of the car and to stop by. My mat was inspected by the Lindsey crack warranty team and determined that VW will decide upon examining the mat. They took pictures of the mat. Shame on you Lindsey, for treating like that for a piece of rubber mat. I was scheduling a DSG oil change, and I stopped when I heard the verdict of your crack team and decided that this place is not going to get my business anymore. Frankly the person who made this decisions should be fired, he did not saves you the cost of the rubber mat for Lindsey but service $$$$ since the car is about to go out of warranty. This should be used as an example for training your employee. Good luck in your future.

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JasonBlair

Jan 8, 2013

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Lindsay is an exceptional dealership and it is primarily due to its employees and the service they provide. Marc Weinstein provided me with an outstanding vehicle with all the options that I required. His knowledge of the vehicle and the industry are incredible, he is truly an exception to the rule when it comes to the car buying experience. He made purchasing the vehicle easy, efficient and at a tremendous price. I literally shopped every dealer in a 75 mile area and he beat them all hands down on the price. I told the other dealers what price he quoted me and they could not compete, not even close. Marc told me upfront, "I do not lose deals"...and he lived up to his statement. I would highly recommend anyone that is looking for a new Volkswagen to contact Marc directly, you will not be disappointed.

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cdillon87

Jan 3, 2013

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I selected this dealer based on a competitive e-quote and customer reviews found on various sites. I was very pleased with the initial customer service via email and phone. They were clear through the whole process and gave me a reasonable trade-in value on my previous car. Overall I would suggest getting an e-quote and any other discounts online before showing up in person. Also I would suggest working with Marc Weinstein. He was easy to communicate with and ensured great customer service throughout the process.

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aleksiwhite

Dec 29, 2012

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Sales staff were very friendly and knowledgeable, and were able to answer all my questions. When it came time to buy, they went over the process very thoroughly and didn't apply any pressure. Clyde treated me very well and did a good job of working on my behalf. My GTI is the best car I've ever driven (and I drove a ton when I was shopping around). Overall a great dealership experience and highly recommended.

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trr21

Dec 27, 2012

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Very pleasant experience. Good price and Highly recommended. Clyde was very good in following up after sales especially with the out of state procedures, in order to get the title/tags in a timely fashion.

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sownbey

Dec 23, 2012

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I went to several other dealerships, before driving out to Lindsay. It is an hour and half drive for me, but was well worth it. I found other dealerships not as helpful. Clyde was patient and very well informed on the vehicles.

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maltuna

Dec 19, 2012

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Alfonso (And Larry in Finance) were absolutely great to work with. They gave me a great price, met all my special requests, and did it all quickly and efficiently. I honestly have to say the buying experience couldn't better in any way I can possibly think of. I definitely will recommend these guys to anyone looking for a great car buying experience.

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ChrisKopp

Dec 14, 2012

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Clyde, and the rest of the staff were professional seemed to go above and beyond to make sure that we had a quality experience and provided additional services even after the purchase was made. They made sure they were able to repair small dings and scratches in a three year old vehicle, they detailed it and cleaned it all and provided me a loaner while they performed the work.Overall a pleasent experience, and they gave me a great offer on my trade in and also the car.Thanks again,Chris Kopp

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hhjrah

Dec 11, 2012

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Marc was that man. I purchased a VW Gli black on black (first car) this is the exact type of car i wanted. First off this was definitely the fastest experience at a dealership ever, I got in wrote a check, usual paperwork and was out of there in 30 minutes. Marc was such a friendly guy and not to persuasive, my uncle was with me and said it was the best experience he ever had buying a car. BIG UPS to my MAN MARC

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Avinash

Dec 7, 2012

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I recently purchased a 2013 Passat SE from Lindsay. Marc Weinstein (new car sales) made it an exceptional experience for us. There was no pressure, and Marc was extremely patient during the entire process. I'd recommend the dealership to everyone looking for a new vw.

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SteveAndAmber

Dec 5, 2012

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I recently purchased a brand new 2013 GTI from Marc. From my initial email right off the get-go, Marc was prompt, honest, and most importantly, himself. I didn't receive a canned response and he helped out at every single step, making it a very personable experience. On top of this, he was also able to give me the most competitive price on the specific model that I was looking for. Marc's efficient - he'll give you what you ask for and be up front about it to help you mast the best decision for your needs. No run-around or salesman voodoo here. If you're looking for a VW, new or used, and want great customer focus, give Marc a call. He'll make sure you are well taken care of!

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Habimana

Nov 28, 2012

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I really enjoyed my experience at Lindsay VW of Dulles. I first checked them out randomly online, and was pleased to see so many positive reviews. I internet chatted with Clyde Htoon on the Lindsay website, and he invited me to meet with him at my convenience. Clyde was great to work with, with good knowledge of not only the GTI I was interested in, but also the trade in process for the car I owned. He was upfront and honest, and I felt respected as a customer. Ken in finance was also great. I would definitely recommend Clyde and Lindsay VW for anyone in the market.

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Rogborne08

Nov 27, 2012

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Working with Marc Weinstein has been a pleasant experience for me. He found the exact vehicle I was looking for, and was able to have all the paper work completed before arriving to show room floor. Spent only one hour at dealership, which anyone would know thats usually a four hour ordeal! Price and service was great. Thank you Rebecca and Harry

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sdkemp09

Nov 26, 2012

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Great experience, friendly staff, and an extremely easy car buying process from start to finish! I would highly recommend Lindsay Volkswagen of Dulles to anyone looking for an easy and informative car buying experience.

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dleme

Nov 26, 2012

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Came in as a first time car buyer Marc was very excited to work with me and helped me ease into a test drive. Was not pushy or over assertive. He gave me a push when needed to make the best decision for my self. Laura was very friendly in A&F and helped explained my options with me. She too was extremely supportive in this process. Evan who was training behind Marc was very friendly and kept us in good company while Marc was off helping to complete my solution. I am very pleased with my experience and Huge kudos goes to the team of people I worked with. You have a good team for the future on your hands and I would recommend all three of them to any one looking for a car.

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Gregory

Nov 23, 2012

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I recently accepted a new job in the Dulles area and needed to get my VW serviced. Lindsay is hand's down the best VW dealership in the area. Staff was extremely courteous, facilities were meticulous and they even offered me a loaner car in lieu of waiting! Overall great experience, I will surely purchase my next VW from Lindsay.

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johnson1234

Nov 19, 2012

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Bought a used 2012 sedan. Clyde was great but the whole team (manager and financing folks)were helpful and to the point. This is my second VW and I've used the service center plenty of times without problems.

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Constance87

Nov 16, 2012

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We Just bought a new VW Passat this past Wednesday and could not be happier with the buying experience. We appreciate the professionalism and friendliness from our Sales consultant Harry Vannie. He was terrific and caring, not just business. There was no pressure, excellent communication and he gave us plenty of time and attention through the whole process. He also gave us a good price. He went above and beyond to patiently explain each feature offered in the car and showed us how they work. He even went the extra mile to help us find a better deal on auto insurance. I would highly recommend all my friends looking for a car to go see harry at Lindsay VW of Dulles!

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lydiafair

Nov 15, 2012

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It was a pleasure working with Trent and Kenneth Bell at Lindsay to get my new Jetta. There was zero pressure, they asked me what I was comfortable spending each month, and stayed within my limits. They were incredibly friendly and helpful. It was my first time purchasing a car and it could not have been easier. After working with Trent to pick the car out, I worked with Kenneth for the financing. It was all so easy. They are both incredibly nice people to deal with, and I would recommend them for any car purchase!

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immanuelgiftson

Nov 11, 2012

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I was really happy with the service receive from lindsay volkswagen. And Mr.Clyde helped me a lot in getting me a good car. Thank you once again and happy to buy my car with you.

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TiguanLover

Nov 8, 2012

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I have been searching for Tiguans for a few months now and I was called when they had one they thought I would like in. Clyde stayed the entire time even though he was off to make sure everything went smooth with financing and signing papers. The extended warranty wasn't much more which was a relief. The price was a tad bit high but they brought it down $1,000 for us. I have gotten several follow up calls to make sure I like the car and have figured everything out. I also accidently left the lights on, oops, so the next morning after I bought the car, the battery was dead. I called the dealer, an within an hr a service man was there taking my car back to replace the battery and cables. I called at 9 and by 11 I was being called to come pick up my car again. Overall, great dealer. We will definitely go there to look for our next car before anywhere else.

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sylviajcase

Nov 8, 2012

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My husband and I had a wonderful experience at Lindsay VW. Charles was fantastic; he did not pressure us, yet he provided all the information we needed to make our decision and did it in a friendly, thorough, professional manner. The entire experience was an enjoyable one. Thank you Charles and Lindsay VW! We LOVE our VW CC!!!

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AustinKennedy

Nov 6, 2012

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I went to Lindsay VW back in March in search of a used car after hearing many great things about VW's and the Lindsay team. I worked with Trent from the second I walked onto the lot until I drove my new car off the lot less than a week later. I couldn't have had a better experience as a first time VW buyer and Lindsay VW customer, and have since recommended Trent and Lindsay VW to several of my friends who have come into the market for new and used cars. As a recent collge grad I had 0 credit, however was able to get financed through their college graduate program and have an extremely manageable monthly payment with not very much interest. Larry was great in explaining everything to me and I felt very comfortable the whole time. I had originally planned on purchasing a CC, however after several test drives ended up with a jetta and couldn't be happier. Trent was extremely patient and met every request I had quickly, making sure the overall process was as enjoyable as possible. Once the car was mine he went through the whole car with me showing me all the options and answering any questions I had. I am extremely pleased with the whole car buying experience and look forward to dealing with Trent and Lindsay VW in the future for other purchases.

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Shirley Phillips

Nov 2, 2012

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Everyone was very professional and friendly.Clyde Htoon was very patient with me on making a decision and Larry Schiro was very helpful in figuring my monthly payments and recommending the best plan for me.

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hellis

Oct 31, 2012

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Great quick service with minimal discomfort. People were very friendly and the financing was better than my pervious personal bank options. I got a great price on the vehicle but not so great on trade in.

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andied

Oct 25, 2012

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Marc, and the entire team at Lindsey Volkswagen, were top-notch and high-touch right from the first internet/email contact. Marc was very honest and straightforward, and easy to talk with. No "high pressure" sell at all - the opposite of any of our prior car buying experiences. Marc was very knowledgeable about our vehicle, and did a great demo. Marc made the process of buying this car very easy, and has been in touch several times since the purchase to check in and ensure all was well with our new vehicle. Very pleased!

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jogat

Oct 24, 2012

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Mr. Htoon was the most patient person I met. Love the whole experience from start to finish. thanks again for all the hard work your team has put together to help make this a great first experience from a dealer.

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pjgreen1141

Oct 23, 2012

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Easiest car buying experience ever!!!! All staff was very polite and helpful. Got an amazing deal on a 2008 Touareg and I couldn't be happier. Highly recommend Clyde Htoon and the entire Lindsay VW dealership.

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Neel Price

Oct 23, 2012

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Lindsay and Trent Norris are the most professional dealer and salesperson in my recent experience. Similarly, Lindsay's finance person was friendly and extremely clear.Best wishes to the Lindsay team!

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gookiwu

Oct 23, 2012

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My wife and I would definitely go to Lindsay Volkswagen in Sterling again. Marc was great to work with. Helpful staff, great selection and good prices.

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lbutt527

Oct 21, 2012

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Everyone I worked with at the dealership, particularly Clyde Htoon, was extremely helpful. I got a very fair price for a used Honda Civic, and they made sure everything was cleaned up and working properly. I have never had a more pleasant experience when shopping for a car! Great customer service!

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dhtalbert

Oct 15, 2012

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My Experience with Lindsay Volks Wagen was very enjoyable. From the first phone call that I made to the last handshake given to me as I left the dealership in my pre-loved Passat, I was greeted with friendliness, professionalism and fairness. The act of buying a used car is not one that many relish. The gentleman of Lindsay made it a very pleasant and easy time. I would recommend them to anyone looking for a good used car at a fair price.

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jesspuga12

Oct 2, 2012

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Let me just start off by saying, I HATE car shopping. I had been interested in purchasing a new beetle for a while, but put if off for a while because I dread the process. Then my parents had gone to Lindsay about a month prior to purchase a new car and introduced me to Marc. They said he was a joy to work with and very easy going AND to boot he doesn't hound you or make you feel pressured to buy. I was hesitant at first, because most of us know, with car dealers that's impossible. That was so not the case with Marc. He was awesome from the get go. He was super friendly, knew was he was talking about and never once made me feel pressured or obligated into buying anything right away. In my case, I wasn't ready to purchase for another month so I thought to myself he is going to keep calling me an emailing me and hounding me for a sale. And in true Marc fashion, he didn't. He left it up to me to follow up with him and would respond to my questions. It was a very comfortable process and never once did I feel overwhelmed or uneasy. I feel Marc gave me the best service EVER in the car buying process and I would definately recommend him to friends and family. Marc is a true asset to Lindsay, if only all sales persons were as awesome as he is, car buying wouldn't be as scary of a process.

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dela

Oct 1, 2012

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John was incredibly helpful, even giving me advice with parking. I called ahead and he saved the last certified pre-owned Rabbit for me. The overall experience at the dealer was extremely positive- clean and professional dealership and I never felt pressured or uneasy.

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Amiram

Sep 30, 2012

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Excellent service, friendliness and professionalism. Very pleasant to deal with and provided me with best product, price and services. Second purchase in 5 years from this dealer and will come back again. Thank you Clyde and Larry.

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Sdherbert

Sep 26, 2012

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Great service, professional staff, easy transaction. Knowledgable about the product, great follow up after purchase. Finance department was professional and easy to work with as well. Love my GTI!

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Eunie

Sep 24, 2012

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Overall very pleased with experience at Lindsay VW. There was no pressure from sales team. Would give dealership on grading scale an A. Happy customer!

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hoopean

Sep 22, 2012

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Our experience with Lindsay Volkswagon was one of the best service experiences we have ever had and certainly the best car buying experience. We arrived for the first time at Lindsay just 10 minutes prior to closing. We didn't realize that the dealership closed at 5:00 on Sunday. Despite the lateness of our arrival, Marc Weinstein, our sales person,greeted us warmly, listened to our expressed needs and then selected a car for us to test drive. It was only as we were walking out to the lot for the test drive that we realized that the dealership was closing and that he was volunteering to stay well after hours to ensure that we were taken car of. As it turned out, the 2012 Passat that we wanted wasn't available on the lot as the 2013 vehicles had already started arriving. That didn't deter Marc. He searched on line for every 2012 Passat he could find in the Viginia, Maryland and DC area. He stayed in touch with us every step of the way via numerous phone calls and emails. When the right car was found, he arranged for transfer of that car to the Lindsay Volkswagon. On the day the car arrived, we had commitments that precluded us from getting to the dealership prior to 7:30, just 90 minutes prior to their closing. When we arrived, all the paperwork was ready. They went over the costs and benefits of extra packages, but there was never any sales pressure. By the time, we had finished the paperwork and had selected our desired upgrades, it was once again getting getting close to closing. That didn't deter Marc. He spent an hour with us orienting us to our new car, and he made sure that blue tooth and other computer setings were set to our specifications before we drove off the lot. I know that saved us hours in reading manuals and allowed us to immediately enjoy all of the amentities our Passat had to offer. Once again, Marc stayed well after hours to ensure that we had an exceptional buying experience. I wwould definitely buy another car from Lindsay, and I would highly recommend the dealership to anyone interested in purchasing a Volkswagon.

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wcostanzo

Sep 20, 2012

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Im in my 40's and have owend many cars (new and used) since I started driving. This was far and away my best experience buying a car to date. My experience prompted me to write this review. From the moment I stepped foot onto the property My experience was top notch. I was asked if I needed help, but was given time to go over the inventory. I was asked if I needed anything to drink (it was hot out). When I was ready, My salesman Marc Weinstein, helped me every step of the way. I never felt rushed or pushed to by a car. Marc even helped me find the best price for my trade-in. He went over every aspect of the buying experience. Even the employees on the property were concerned about me having the best buying experience I could have. And Well, It was. When I'm ready I would buy another car from Marc and Lindsay VW.Bill Costanzo

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jpender

Sep 20, 2012

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Top class sales support, knowledgable, hungry but not pushy. Listened well and provided suggestions and thoughts based on this. Traded my beautiful XJL limo (which drove well for a limo) for a GTI which I'm loving every minute of!!! One of the best car experiences I had. Incidentally I'm getting about 27MPG combined. Those looking for more mileage should strongly consider the TDI with tech package.

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jrzgrl5

Sep 13, 2012

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I bought my new Jetta about 2 weeks ago now and I couldn't be happier! The whole experience with Lindsay was great and everyone I came in contact with was very helpful and friendly, especially Megan. She made the process completely painless and always had my best interest in mind. She really listed to what I wanted and helped me pick out the best car to meet my wants and needs. I know virtually nothing about cars and she was there every step of the way answering my hundreds of questions (of which I'm sure many were annoying) until I felt comfortable enough to make my decision. If I hadn't felt that comfort level there is absolutely no way I would have purchased anything at all. So a big thank you to Megan for putting up with me! :) I'm so thrilled with my car and proud to be part of the Volkswagen family now!

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traceylee

Sep 13, 2012

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Let me preface this review with the following: Historically, I HATE CAR SHOPPING. PERIOD. It's not something I look forward to, ever. It makes my stomach turn and my palms sweat and I'm always nervous that I'm getting screwed. I hate the uncomfortable, awkward, "let me go talk to the manager about the price and write it down on a sheet of paper" back and fourth games that they play. I hate it all....So anyways, I was in the market for a new SUV a few weeks ago and to be honest, VW was a completely impromptu stop for us on the way home after a long day of test-driving. I'd never even sat in a VW, let alone driven one. But something about my experience at this dealership has turned me into a loyal and HAPPY VW customer....probably for life. Let me explain that now.From the moment we walked in the door, everything about our experience was entirely seamless. No pressure. No back and fourth price games. No sketchiness. At all.Just a super friendly, patient, smiling face (MEGAN KLEIN!!!!) who sat with us, listened to what we were looking for in a vehicle, and immediately pointed us in the right direction for our needs. (Toureag). Working with Megan was honestly the most low-key, laid-back, and yet efficient experience I've ever had while looking for a car. There wasn't a question we had (and we had LOTS) that she didn't know the answer to and her knowledge, quite honestly, blew us away. When it came to the VW lineup, she knew everything about every single vehicle that they carried which was both impressive and reassuring. She wasn't bothered at all to test drive & look at various styles/vehicles/trim levels with us. Quite to the contrary, the patiently accompanied us around the lot while we looked at dozens and dozens of options. When it came time to discuss price, there was honestly no hassle and no "game." It was very matter of fact. Kinda like, "Hey guys, here's the price. Here's why it's a fantastic deal." (which, thanks to technology, we were able to confirm with a quick google search on our smartphones right there on the spot.) And the interesting thing is this-- Lindsay VW was still able to be extremely aggressive with pricing and we DID get a truly phenomenal deal on our new car.....but WITHOUT the games or uncomfortable back and fourth banter. (imagine that?!) It was the first time I've ever purchased a vehicle that didn't leave me feeling uneasy or wondering how screwed I'd gotten in the process. I actually smiled throughout the process, start to finish! AMAZING!Anyways, purchasing my new Toureag at Lindsay VW was a very positive experience for me and I would happily recommend them to anyone in the northern VA area in the market for a new (or used) VW. Furthermore, Megan Klein was a true pleasure to work with and I absolutely recommend her as well. Not sure if it was her infectious smile, her unwavering patience with our indecisiveness, or that familiar feeling like we'd known her forever-- but she was truly fantastic to work with and I can guarantee that anyone lucky enough to have her for their salesperson won't be disappointed. Throughout the entire process, she never missed a beat and really did work to get us what we were looking for at the price we wanted. One month later-- I couldn't be happier in my decision to purchase my new Toureag!! Love the vehicle and it really does live up to (and exceed) every expectation I had. Overall, I'd give my experience at Lindsay a 10 out of 10 and hope that, based on this review, I can send some more business their way. Cheers! :)

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emarcy

Sep 10, 2012

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I contacted Edmunds.com to get an idea of VW car dealerships in Northern Virginia (new to area). The other two VW dealerships sent me a list of inventory thru email, Marc Weinstein sent me a personalized email to introduce himself that I should contact him when I was ready to look. I was so impressed I called him, scheduled an appointment and bought the car that same weekend. The VW Lindsay dealership and Marc Weinstein was my best experience buying a car (it's also my second Passat).

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shookt

Sep 7, 2012

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It was really a nice experience to have then as a dealer. I've never seen a dealer like Clyde Htoon. Talk to Clyde. Definitely you should.

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Lcrumps

Sep 6, 2012

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Over Labor Day weekend, I was planning on purchasing a new car. I was deciding between a Civic, Scion, or Jetta, but it wasn't until I met Marc that I was sold on the Jetta SE. He did a great job thoroughly explaining the car's many features, and then testing each one out on a joy ride. Also, his genuine demeanor and great personality made my family and me feel comfortable that we were make an excellent decision purchasing a Volkswagen. I will be giving his name out to any friends or family members looking to buy a Volkswagen in the future. Thanks Marc!

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HollyN1213

Sep 4, 2012

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This is our second time buying a car from Lindsay VW of Dulles. Just like last time, we left extremely happy. As soon as you walk in the door, you feel like they really care about you and want to make you happy. My husband has already told several friends and family members that he feels like they treat you like royalty when you go there- unlike any other dealership that we have ever been to. There is no pressure from anyone, just a friendly and helpful atmosphere. Trent Norris was amazing, friendly, calm and not pushy in any way. He answered all of our questions, and was very patient while I was trying to decide between the Jetta and the Tiguan. We ended up choosing the Jetta, and he went through the car part by part to explain how to use everything. Trent was also very efficient- my husband loved that about him. We felt like our time was important to them and he tried hard to get things done while we were waiting for other things. We could not believe how quickly we were out of there with our new car, especially considering we had to do the trade-in process on our Eos as well.Larry Schiro was great as well. By far the best finance person we have ever dealt with at a dealership. Again, no pressure, no pushing- he just gave us the information that we needed and and amazing rate. We did end up buying a few extras, but we did so happily:) (Speaking of- we highly recommend the road hazard (tire and rim) insurance if you drive roads with pot holes. We had it on our Eos, and after the 18 months that we had the car, it had paid for itself with all of the pot holes in the area.)Bruce Desimini was also very friendly when he saw us in the dealership. Alan detailed our car for us and did an amazing job as well! We will be (and already have) referring Lindsay VW of Dulles to all of our friends and co-workers, and we will be back there for our future cars as well!

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ratemyvw

Aug 31, 2012

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Very friendly staff, polite and courteous.Overall a very good buying experience. I did think the finance guy was just a touch too pushy on the extra warranties etc, but he did relent when it became clear I wasn't interested.I think I got a good deal, but I can never give any Virginia dealer full marks on price until they stop charging the ridiculous $399 processing fees.Would I recommend them for new car buyers: yes.Would I buy another car from them in the future: so far, yes.We'll see how my ownership experience is when I need to have the car serviced.

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rbloomer

Aug 31, 2012

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Mike was extremely knowledgeable about my pre owned Passat. Mike explained to me that the car had been in an accident. The extent of the damage and required repairs were explained along with the confidence that the car was in good shape. One year and 20000 miles later, I couldn't agree more. I love the car and I'm sold on the brand. I felt like a VIP throughout and will definitely be back again.

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eswills

Aug 30, 2012

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Great experience at Lindsay with Tom Horton. Very professional, helpful, comfortable, clear, and punctual. Follow-up has been superb. Dealership is excellent, price was fair, and buying experience was not stressful or confusing. Thank you! Thank you! Thank you! Worth the drive.

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Touareg 2008

Aug 24, 2012

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For the last six months, I met Clyde for several times since I have been looking for 2008 Touareg. In each of these occasions, Clyde was very professional, resourceful, and helpful. This week, I finally found it. Mr. Htoon did a great job answering all my questions about the car, financing, and trading in my vehicle. Clyde also made sure that everything in the car was working properly. I really appreciated his expertise and I honestly could not have asked for a better sales consultant.

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TracyNaugit

Aug 17, 2012

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Before we visited the dealerships, we had done a good amount of research and narrowed our options. Since my last car purchase was a private sale, I hadn't worked with a dealership in years. It was interesting - there is quite a marked difference between the selling styles and the dealership cultures. There were several dealerships that I did not want to work with. That said, we had a great experience at Lindsay. Clyde Htoon was very personable, professional - we felt that we were making an informed decision based on the details he provided us - and I trusted him. After test driving at several dealerships, I felt confident that I wanted to do business with Lindsay. I had been debating between two models and Blake Curtis, the Used Car Manager, helped me to finalize the decision. Mr. Htoon was scheduled to be OOTO the day I decided to purchase my Tiguan, but he came into work - he was patient, answered all of my questions, helped me with my trade, explained the features of the car and helped me setup the Bluetooth. We worked with Alan Gaddy in Finance - I don't recall having so much fun taking out a loan before! We really had an overall great experience at Lindsay and I really LOVE my Tiguan. Not only would I recommend Lindsay to a friend, but I plan to visit them again when it's time for my next purchase. Thank you, Lindsay! =)

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Ohmine

Aug 15, 2012

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I am surprised to see him smile in this picture since I have never seen him smile to me or any other customer. This guy behaves like he owns the place. His goal seems to be, say no to every customer's request. It is not like the service is free. We the customers are paying for the work being done on our vehicles. I have been to Lindsay VW several times to service my car and each I met him, he always answered negatively to all my requests. Here are a few of his lines:- we are too busy this week to take your car in for servicing.- we are fully booked for this week.- etc.He is always giving negative answers. But when I speak to someone like Robbie or Mathhew, they are quick to suggest a date and time for me to take my car in for servicing. AVoid him.I usually like to deal with agents like Robbie(who unfortunately left the company). Now my favorite agent is Matthew. He is nice and very helpful, though not a Robbie, he is cool and very friendly.

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JMo86

Aug 10, 2012

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I was originally brought to Lindsay Volkswagen after a negative experience at another dealer which left me nervous and stressed. After dealing with Lindsay, I will never go to another dealership. Trent was great. He showed me the exact Model I was interested in and didnt push me to add on features that I found unnecessary. He was approachable and upfront about the price. Lindsay gave me a fair value for my trade and the paperwork processed so quickly that I had to wait while my new Jetta finished being detailed. The experience exceeded my expectations and made my first car buying experience fun and stress free!

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maryandstudio

Aug 8, 2012

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The situation that brought me to your dealership was unusual but Mark made a difficult situation less stressful and was a pleasure to work with and provided very personal service. The atmosphere at the dealership was collaborative and everyone seemed willing to help if they could.

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christov

Aug 8, 2012

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Lindsay Volkswagen of Dulles is an outstanding facility; always a pleasure to visit; truly exceptional service!The TDI vehicles we had expressed an interest in were prepared for a test drive and waiting for us. The selection fully met our expectations and facilitated our decision making. If we could give Tom Horton a rating above 5 we would... He is truly exceptional and that is why we keep coming back to VW, and Lindsay VW of Dulles in particular. This is the 3rd VW that Tom has sold to us; he made us part of the VW family, and we have never known a more professional and genuine auto sales consultant than Tom. The knowledge Tom demonstrated and the quality of information and service he provided set a standard in this trade. Buying a car could be very stressful, Tom made it as easy and comfortable as possible.Tom gave us a fair trade price for our old Jetta, provided optimal financing, and our objective of lowering our monthly payments while owning a new Jetta TDI was accomplished. This was a truly satisfying experience. And the car is fantastic!Again, this is the 3rd vehicle we've purchased from Lindsay VW of Dulles. We keep coming back because of the first-rate service, the comfort, and the professionalism of everybody we've met at Lindsay. Our kids love coming with us and playing in the toy room or having hot chocolate. Tom Horton is not only a trusted advisor, but really a part of our family, and chiefly responsible for our success with VW.Sincerely,Chris and Gerie Christov

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mpike1971

Aug 6, 2012

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I just purchased a 2012 VW Turbo Beetle and was looking for specific features, colors and options. Marc did not hestitate in a search for what I was looking for and never once tried to change my mind to buy something already on lot. I really appreciate Marc listening to what I wanted and working hard to find it. There were not a lot of possible matches to what I wanted so it was not an easy find. The pricing was very good right up front and no back and forth (nickeling and diming each other). It was an easy deal for me and I love the car!! I'd certainly recommend Marc and the dealership due to how they handled my specific situation and how they really try to make it an easy decision. I will do business with them again and also send my friends to visit Marc in search for a new V-Dub!

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elharris

Aug 3, 2012

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The dealership was interested in me turning in a leased vehicle early. They offered an incentive, And we're never pushy. I was contacted (but never harassed) over the course of a couple of months, and the incentives kept getting better. I knew I was most likely going to get another VW from Lindsay VW because I have had nothing but fabulous experiences in the service center. Marc was flexible and understanding when I had to put negotiations on hold when my daughter and I got sick, and even emailed to say he hoped we were feeling better. When I wrote to Marc to say what I price I was shooting for, I was contacted and offered a deal that was great. Every part of the actual purchase (paperwork) of the car went really smoothly. And again Marc was understanding when I had to leave halfway through to take my daughter to swimming lessons. The icing on the cake was when Marc got in the car with us before we left and setup the Bluetooth connection to my phone. I'm ridiculously happy with my new car, and I know who I'll go to when it's time for my next VW.

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wJerman

Aug 1, 2012

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Clyde was great. He answered everyting in depth. He made the experience very good. I enjoy my new Toyota truck very much. Thanks for the overall experience.

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medmonds23

Aug 1, 2012

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My new car experience exceeded my expectations. Trent Norris is a great saleman, there was no pressure at any point. In fact that's what I appreciated most about my experience. Trent was very responsive and provided me the right information to assist me with making my new car purchase. I love my 2012 3.6 Passat ~ Most fun purchase I've made for me in a long time!!!! Ok slight exaggeration, but fun none the less!!!I highly recommend Trent Norris as your go to guy for making your next new car purchase!!

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BSopher

Jul 29, 2012

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We love our new Volkswagen Eos! Lindsay Volkswagen staff were professional from beginning to end; Chris Alvarez, Trent Norris, and Larry Schiro made our experience a pleasure. We appreciate their expertise, professionalism and salesmanship. We are small business owners in DC, and we will gladly recommend Lindsay Volkswagen to our friends and customers. We had an aggravating sales experience at another metro-area dealership and Lindsay Volkswagen stepped up, offered great service (including a loaner), and got us exactly what we wanted in two days. Larry and Trent, thanks for your help! We got a good deal, and a lot of car for our money.Sincerely,J. Goodman & B. Sopher

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hanson2011

Jul 27, 2012

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Clyde is awesome. he delivered great customer service, extremely friendly and answered all my questions. I so happen to be looking at cars at another dealership, when I saw a 2007 Dodge Caliber. I didn't like the price that they had listed, but I fell in love with the vehicle itself. Went home to look up more information and came across Lindsay Volkswagen of Dulles, with the same vehicle, less mileage and a lot lower price. Went over to see for myself and decided I was going to get it. Clyde walked me through all the details of the vehicle, waited for me to come back the next day to test drive it. Followed up with me over the next few days, helped me get financed and gave me a good deal to trade in my old corolla. Had the Caliber cleaned up, detailed, waxed and even gave me a full tank of gas. As I said before Clyde is awesome!!!!!! I finally have a vehicle that is perfect size for me, not to big and not too small. Can carry my kids and I to where ever I need to go. Thanks again Clyde!!!! and to the Lindsay Volkswagen of Dulles team for making my car buying experience wonderful.

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JBurgess5788

Jul 26, 2012

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Marc was a great sales person to work with. He let us go for a long test drive, told us everything we needed to know about the new Beetle and even stayed late on a Friday night so I could get my fun car!

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morrea

Jul 22, 2012

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Lindsay VW treated me right when I bought a used Rabbit in 2009, so when I decided my next car would be a new GTI, I came back to them. Eric treated me fairly the whole time; he gave a a fair price on the car without any haggling, he accommodated my requests on my trade-in, and he was prompt and courteous in all communication, both before and after I took the car home. If something should happen to my new car, I'll be back in Lindsay's showroom. If any of my friends were in the market for a new car, I would steer them towards this dealership and this salesman without a moment's hesitation. I can't recommend these folks highly enough!

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bubsi4kny

Jul 19, 2012

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We went to there to test drive VW since this is our first time buying the VW, and we ended buying it. My wife and I are very pleased with the patient, knowledge and service from Clyde. We are also pleased with Larry with financial assistant. Thanks you so much to Clyde and Larry for getting our first VW.

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msbcozad

Jul 18, 2012

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I saw the 2012 VW Beetle at the Herndon Festival in May and had been thinking and researching about it since. On the evening of July 9, I visited Lindsay Volkswagen and met with Harry Vannie. We hit it off from the start and the whole car-buying experience was actually enjoyable. At other dealerships, I've felt like chum amongst sharks and have dealt with high pressure and chauvinistic salesmen. Harry's approach was a complete 180. He understood and respected that I knew what I wanted and went above and beyond to get the exact car of my dreams. It took a few days to get everything in order, but I got my car within the week. I was so happy with the experience that my husband decided to buy a 2012 VW Golf TDI the day after I took possession of my Beetle. We've been singing Harry's and Lindsay Volkswagen's praises ever since.

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ktolsen

Jul 16, 2012

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I had a great experience at Lindsay VW with Megan. I knew pretty much the car I wanted (GLI) and Megan made the process easy for this first-time car buyer. Megan was friendly but professional, helpful and informative. She also accommodated my special circumstances - moving back to the US after several years abroad and wanting to buy a car first thing upon arrival. Megan was prompt and thorough in answering the numerous e-mails I sent while still abroad and was welcoming when I finally arrived in person at the dealership. I was able to test drive, finalize paperwork, get a good price with great financing, and get familiarized with the car's features all within a couple of hours. I would recommend Lindsay VW and Megan in particular to friends and family. No hassle or pressure here, and Megan went above and beyond in terms of customer service. Thanks again Megan! I'm really enjoying driving my new GLI!

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lmnop

Jul 13, 2012

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Great experience. Mark was very patient, informative, and was not pushy. He was able to answer all of our questions and let us take our time making a decision. I would absolutely recommend working with him.

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L and T

Jul 12, 2012

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This dealership was wonderful to work with. We were coming from a distance to look at this particular used car, and Clyde Htoon was completely honest and upfront before we went. (The car had a cigarette smell despite all the cleaning/detailing, which would have turned many people away. I really, really appreciated not being surprised after a long drive; my husband and I could then decide in advance we'd probably just deal with it if we otherwise liked the car.) He was also wonderful about following up with us after the purchase to make sure everything was working smoothly. Great place!

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seabury1951

Jul 11, 2012

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Mr. Htoon described the car in detail yesterday when my son took a test drive. He did not pressure us to buy. Today, my son and I returned to the dealer to buy the car. He was very professional and made us feel very relaxed. Offered us each a bottle of water!For the financial transaction, we ran into a slight bump with our credit union. With the assistance of Mr. Schiro, being the professional that he demonstrated, he secured a lender to facilitate a positive outcome that met our needs and we drove away with the car!I would recommend anyone who is considering to buy a "used" car like us or a new one, to consider Lindsay Volkswagen of Dulles. They treat you with respect, listen attentively to your personal situation and strive to honor your request in a positive manner. Our request was honored and I want to say "Thank You" to the two professionals who represent your company.Sincerely,Patricia & Xavier McKenziep.s. - please make sure they get my feedback!!

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Dmchinn08

Jul 10, 2012

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After going through a repurchasing ordeal with vwoa my husband and I were looking for a replacement vehicle for the one that malfunctioned. But not any vehicle would do. I contacted Megan in advance and explained what we were looking for, with in hours she sent me photos and pricing since we live so far from the dealership. This helped us make a decision in advance. She found the exact car we always wanted and helped us reserve it. With in a few days we were there driving away in our anaing new jetta sportwagen tdi! Megan was quick, professional, and fun to be around. I would highly recommend her to anyone seeking a vw!!! Thanks Megan.

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bucki6

Jul 8, 2012

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Before I went to Lindsay, I had conducted extensive research on the two types of vehicles I was interested in purchasing both on the internet and through shopping/test driving at many of the area dealerships. The salesman possessed extensive knowledge and experience with the vehicle I was interested in purchasing. The used car manager was professional and courteous. He conducted the brief negotiations in person and was more than willing to entertain any reasonable request on price and questions or issues with the automobile I was interested in purchasing. The accountant was extremely professional and courteous as well. It was overall one of the best shopping experiences I've had buying a car and definitely the best in the Washington DC/Northern VA area. Highly recommend giving them a try if you're in the market for a used vehicle. Shop online first, they keep the website updated daily so it'll save you some time.

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mortonpe

Jul 4, 2012

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Marc was a great salesman to work with when buying our new GTI. He was very informative, patient and fun to work with. On top of that, he gave us a great price right upfront. Very highly recommended!

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Kuzz52

Jun 27, 2012

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Clyde was knowledgeable about the car, was friendly and very efficient in getting me a price I was happy with and in the car that day. The rest of Lindsay's staff was excellent and definitely knew a thing or two about customer service. I will definitely buy my next VW there.

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nykrdave

Jun 25, 2012

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I purchased a non VW vehicle that I found using Autotrader. I am located 2.5 hrs away but was not disappointed when I made the trip. I spoke with Clyde on the phone prior to coming up and he made arrangements for the car to be held for me until I got there the next day. Everyone I encountered at the dealership were professional, courteous, and very focused on providing me with the best experience possible! This is the how purchasing a vehicle should be! Lindsay is definitely worth looking at local or out of town.Thank you again Clyde for a pleasant experience and a great vehicle.

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tsohier

Jun 21, 2012

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Found this car on Autotrader.com. It was 240 miles from home, but Clyde and the dealership certainly made the trip more than worthwhile. Every employee I dealt with was friendly, courteous, and efficient. The whole process, from the initial walkaround, through the test drive, trade-in negotiations, loan application and approval, to my drive off at in the early afternoon, was made surprisingly easy by the folks at Lindsay.

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kvonsalis

Jun 19, 2012

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Clyde was very patient, genuine and personable. We LOVED working with him. If he's still with the dealership when we return in three years to buy or lease we will definitely request him. Ken was great. He researched all our options and made the sale possible. He was also fun and personable.

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themed

Jun 17, 2012

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price we agreed on was an out the door price, which is exactly what I got and the best price I got from all the dealerships in the area. Had scratches on my start-engine button (part cost is $126 plus lab) and that was replaced for free.

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jbvolinsky

Jun 12, 2012

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Marc was super. We never felt pressured and he made the process quuick, easy and fun. If I ever felt at all pressured I would have walked out of the dealership. I have done that at others many times. We love our new VW jetta and will be back for more cars! (We have 4 kids). John Volinsky

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jeff_greene

Jun 11, 2012

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I found Marc to a true professional. He knows his product and is there to help you through the process not push you into anything. I really enjoyed working with Marc and Im sure you will too.

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VanThawng

Jun 11, 2012

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Thanks to Megan at Linsay vw I got my new dream car vw Jetta TDI. I spend over 2 days looking for the right dealership. After visiting over 4 dealerships, I finally found my dream car vw Jetta TDI at Lindsay vw. Magen offer me an amazing price for my new Jetta that beats all the dealership I have gone through. Not only did she take good care of the paper work, she also make sure the vehicle I'm getting is clean and new. Although it was a very very hot day, she would go out in the sun , not once or twice, several time to check on my vehicle and make sure it is well taken care of before I drove away with a smile. Also, before I leave Linsay Volks wagon she make sure I understand all the features of the car. Overall me and my new vehicle was well taken care of beyond what is just necessary by Megan. I'm thankful to her for getting me my new Jetta for the best price. If I were to buy a new vehicle, I would definitely come back only to her . I would also recommend anyone who want to get new vehicle or used vehicle to go see Megan at Lindsay VW. Her customer service is outstanding. I'm 100% sure you won't be disappointed by her customer service. Thank you again Megan.

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jgli

Jun 4, 2012

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I have worked with Harry in the past. He has now sold me two cars while he's been with Lindsay Automotive Group. The customer service and buying experience at Lindsay Volkswagen is unmatched. Having bought a Volkswagen GTI in the past from Springfield Volkswagen and now dealing with Lindsay Volkswagen, I will no longer be buying from any other dealer. The prices are fair for trades and purchases and the customer service is great. Harry's no pressure customer service exceeded my expectations. He goes above and beyond in more ways than one.Joe K.

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Kilmipjp

Jun 3, 2012

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Alfonso was superb, he understood my need very quickly, was transparent, honest, and I feel like I walked away with not just two great vehicles, but a good deal as well. Thanks Alfonso!

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LUX4SOX

Jun 2, 2012

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My very first vehicle was a Volkswagen. Due to a growing family and career I drove several other cars over the last twelve years. My experience was top notch from the time we walked in to the time we drove away. Loving my 2011 Touraeg!

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jessib

Jun 2, 2012

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Marc is a wonderful guy to work with! His emails in response to my questions were prompt and helpful. Out of all the people I've worked with or tried to he is the first one to respond the fastest, and was very patient. He made sure that I walked home with the best deal possible and that I would have a big smile on my face. He succeeded :) I truly recommend working with him, 100% satisfaction guaranteed. He is the best!

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jcomparin

Jun 2, 2012

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Pleasant staff. Great facility. Clyde was very informed about the vehicle we purchased. Customer satisfaction seemed very important to him. The overall experience was great.

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Rjgill1981

Jun 1, 2012

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Marc was an absolute joy to work with. He was patient and very thorough in helping me find the perfect VW. This was the first time I purchased a brand new vehicle, but he made the experience stress-free. He even picked me up when I sold my vehicle to a different dealership, and he took my calls while he was on his day off. Marc has been of further service in helping me with the service department when I needed to replace a side-view mirror. I was in and out in no time at all. Thanks Marc, for all your hard work.

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jarad_cashman

May 30, 2012

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So I started off looking for a Mazdaspeed 3 2012 lease. There were none to be found, or the dealerships didn't answer me. So I did a little research and found that VW GTI's were in some cases better cars. I contacted Lindsay VW because they were very close to my house. They respectfully didn't call me as I specified. Trent emailed me a few times and I finally had the time to come in and test drive the car. I didn't expect to sign any paperwork and fully didn't expect to leave in a brand new 2012 GTI. But those two things happened. Trent was calm, warm, and calculated. He knew what he was talking about and did it in a friendly manner. No problem most sales guys nowadays are learning you need to be nice and not pushy but typically the finance guys will try and push extras on you. Larry the finance guy was extremely kind..he even offered me a micro fiber towel to clean my glasses when I was just using my shirt to clear a smudge. He took the time to discuss the options and didn't push at all. I ended up getting the deal I wanted with no fuss and am extremely happy. Car buying at its finest. I wish I had two more hands so I could give them 4 thumbs up. Cheers.

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crosswinds

May 21, 2012

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yes i would recommend clyde to my friends and family and i would go back to him when i need of new car again..i love my new eos i purchased and Clyde was very helpful.As for the dealersip it wasnt welcoming.i walk through and not one employee said hello or hi,i did mention that to Clyde.As a business owner myself you always greet the client whether they are your client or not ,other then that it was all good and the finance department was great..

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mpalldeway

May 15, 2012

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I recommend Lindsay Volkswagen because all of the staff was very kind and professional. They took the customers interest at heart and tried to pick a car that fit that users life style. Financing was a breeze and went very smoothly. The sales consultant even showed you how to use and adjust the features in the car you just purchased. Lindsay VW is a great dealership and I highly recommend it to both new and used car shoppers.

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Justinpark

May 7, 2012

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Megan and Larry were very friendly and knowledgeable. I was so happy and satisfied.I would like recommend these two persons for sales and finance.

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abetts2010

May 7, 2012

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Was looking for a new car that was dependable, the promise of longevity, and wouldn't break the bank. I'm so glad I chose to go to Lindsay VW- they have super friendly and very knowledgable staff. Would definitely recommend to friends and family!

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rtsr43

May 6, 2012

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We were looking to replace latest Acura in Oct. 2011 after 20+ years of only Acura/Honda ownership spanning 5 new car purchases during that period. James Kim provided excellent advice and counseling toward our need for a better commuter vehicle that had to be FUN to drive. Mr. Kim put us in a 2012 GTI 5-door and we couldn't be happier. He was also very helpful with ironing out some unexpected trade-in issues and it worked out very well with his kind assist. Since our first VW vehicle purchase 7 months ago, Our newer GTI has run amazingly well and has truly been FUN to drive. Have only visited Lindsay VW since the original purchase for some additional option-installs and their Service Dept. were great, too.

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coolidge2024

May 2, 2012

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I went to the dealer looking to replace my 11 year old Jetta and Clyde took the time to show us a number of vehicles. He was very patient as we asked many questions - sometimes redundant! We left for the day to think about it and I came back later and made a purchase. Everyone at Lindsey VW in Dulles are great! The finance team, service team, management, and most importantly, I didn't feel hassled, pressured at ALL.KUDOS!

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rink0

May 2, 2012

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My overall experience with Lindsay Volkswagen of Dulles was very good. Mr. Htoon let the Jetta TDI Sportwagen sell itself instead of pushing some feature or another. The car itself was in excellent shape (it was a VW Certified Used so it had to be). The financing process was also quite straightforward. I would recommend this dealership and Mr. Htoon to my family and friends.

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downs_chris

Apr 27, 2012

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I had a great experience with this dealership. Everyone was very friendly and I didn't feel the pressure of a normal dealership. They were willing to work on me with the price and I felt happy with the purchase. I would recommend this dealer to someone looking for a new or used VW.

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Slowvr6

Apr 26, 2012

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Just purchased a 08 GTI and had a great experience. I had been looking for a GTI for aout three weeks, when I noticed a new car listing at Lindsay. Since it was a new post no pictures were available. I contacted used car sales and spoke with Julio Rodriguez. He was very helpful and sent me pictures of the car. After speaking with Julio we set up a time to veiw the car. (Julio's day off....) The car was in great shape and at a very reasonable price. I was in and out in less than 3 hours! Which was great for me since I live 3 hours away. Not only Julio was helpful and friendly but all the staff I came in contact was also. Thanks Julio and Lindsay VW!!!

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ozgurtarakci

Apr 23, 2012

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Great experience. I purchased 3 VW's from Lindsay. Great dealership (sales + service). Anna (service advisor) is great. I will definetely buy again from them.

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jcea70

Apr 22, 2012

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I was in the market for a luxury car, but had never considered VW. My search had left me wanting more in the price vs. feature/comfort payoff. While picking up my rental car from Hertz (inside the dealership) a Passat caught my eye. I came back the next day to test drive a Passat, as I couldn't shake my intrigue. After working with Gabe, and blabbing on about what I wanted, we determined the best option was to drive everything. We took hours of his time driving different trims between the CC and the Passat. Gabe walked a very thin line between keeping the conversation moving without being pushy. Being in sales myself, I can appreciate the fact that he didn't let the conversation flounder, but yet never pushed me to purchase. At the end of the day I walked out with a 2013 CC and a very fair deal. To get me through the process Gabe had to balance a barrage of questions, sell me on the value of VW without being pushy, and make the deal happen in my price range. Well done Gabe!

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sshapiro01

Apr 12, 2012

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Wonderful, spacious, and very clean showroom, a lot of cars on-sight, friendly staff, attentive staff, no sleeze-factor, easy completion of sale, and the service department looks great (doesn't look like a horrible place to have to spend time).

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jmsnowflake

Apr 11, 2012

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Gabriel Brow was extrememly helpful. He was attentive and listened to my wants and needs in a new vehicle. My experience was very "quick and painless", I almost forgot I was buying a car! I would recommended him to anyone looking for a new VW.

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vamaba

Apr 9, 2012

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I first stepped by Lindsay to look at 2009 CC in December 2009. For the next 9 month I kept in touch with Trent and in October 2010 I leased my 2010 CC. It was pleasure working with Trent. He was there for me when I needed help with a loner on Saturday - service was closed at the time and he gave me one of his demos. Last year I even brought my relative from NY to get his 2011 Jetta from Trent. My CC lease is up in a few months and if I decide to lease a Passat, I will definitely go back to Trent.

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andreannovakov

Apr 7, 2012

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Two years ago I purchased a 2011 VW Touareg TDI that had a number of technical problems. At this point all issues have been resolved.

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jcruz1124

Apr 5, 2012

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AWESOME SERVICE! VERY, VERY, friendly people here. I would totally come back here for their services again! Clyde was very attentive and was easy to work with!

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eric03

Mar 31, 2012

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A wonderful experience from start to finish at Lindsay Volkswagen. From the minute we arrived, Clyde was very friendly, helpful, and professional, as well as extremely knowledgable about the CPO cars we were interested in. He thoroughly explained all the important details, everything that someone purchasing a car would want to know. Once we decided on a car, Clyde continued to be as helpful, friendly, and skilled as we worked through the buying process. A big thanks to Craig in financing, as well, for thoroughly explaining the various options available to us. The entire experience was a pleasant and positive one; we would absolutely return to Lindsay Volkswagen and would highly recommend this dealership and its employees to anyone in search of a top-notch car-buying experience. Thank you!

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zachclem

Mar 28, 2012

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The service was very good. The people who worked with me were very helpful and fulfilled all of my needs. They gave me a great price.

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dyurow

Mar 1, 2012

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I went to multiple VW dealerships in the Greater Washington area and Lindsay VW is by FAR the most exceptional dealer I've worked with EVER - regardless of car manufacturer. Trent Norris, the sale rep I worked with, responded to my online inquiry within an hour. He was professional, knowledgeable, respectful of my time and worked with me on my needs considering I was also moving, sick and going on vacation within the same week of buying a car. Definitely go to Lindsay and go see Trent. He will treat you with respect and put you in the car you are looking for. I will send all my friends and family to him. It was the easiest and most respectful car buying experience I've ever had!

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Lmstorm

Feb 20, 2012

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We had recently bought another car from a local well known Toyota dealer the difference in professionalism and attentiveness cannot be overstated. The folks at Lindsay are top notch. Their finance guy made the process clear and streamlined. One of the best car buying experiences we've had.

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amyhay

Feb 20, 2012

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Our experience at this dealership was nothing but positive from the moment we walked in the door. We received an appropriate amount of information about the two vehicles we were considering, without feeling any pressure about one car over the other or the pressure to make a decision. The salesperson was informative and took the time to understand our lifestyle, driving habits, and likelihood that we would keep the car for the long haul. When we returned to purchase, he took the time to make sure we understood everything about the pricing and what we were paying. From start to finish, the buying process was efficient, and we drove off the lot very happy with our purchase.

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Texdb21

Feb 8, 2012

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My experience with Lindsey Volkswagen was pleasant and surprisingly easy. Clyde provided information on the car I was interested in as well as what the cars were selling for in the market. At no time did I feel like I was being pressured to make a decision on the car. The F&I representative Craig was very helpful and actually recommended a person to talk to about getting insurance. This was my first vehicle purchase and I am very happy with the experience. As well as my new Volkswagen CC.

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rdskn

Feb 5, 2012

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Harry was great and not pushy at all. He really made sure we got everything we needed. He is the nicest car salesman I have ever worked with!

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ehsoude

Jan 29, 2012

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Harry was very accommodating and easy to work with. He researched for options and was very patient though out the process. I easily recommend anyone to connect with Harry. He made this car buying process better than I thought it would be.Thank you Harry and Lindsay VW.It's good to be back in a VW (This one makes #4 after a bit of a break)

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jsweeney17

Jan 23, 2012

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Reza was a really nice person to help me through my buying experience. Our whole family was htere and he took care of us as efficiently and quickly as possible. No pressure to buy and no unneeded comments or sales cliche's. Helpful as can be. I would go abck to him.

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caseygetz

Jan 20, 2012

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Harry Vannie was the best car salesman I've ever worked with. He was attentive, responsive, and knowledgable but at no point was he ever pushy. He answered our questions, presented our options, and was extremely cool and professional throughout (which is a difficult balance to strike). We felt lucky to have worked with him and will definitely refer our friends to Lindsay precisely because of the experience we had with Harry and because of the quality of the overall experience and product. Thanks for helping us!

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Jhicksva

Jan 20, 2012

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Friendly service, this is the 2nd VW GTI I have purchased from them. Service Department is excellent as well. service bay is well run and with very friendly staff. All dealerships should be run this way!

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mylilmes

Jan 5, 2012

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When I visited Lindsay VW, I explained to the salesman, Trent Harris, that I was shopping for a new car but with a limited income. I already looked at the Jetta and Passat online for pricing. Trent understood my financial situation and still met my expectations on what I wanted along with what I really needed; which was a new car at a reasonable price. Thanks Trent!

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noderunner

Jan 3, 2012

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Great service and support after buying the car. Didn't feel pressured to buy and the dealer never made an attempt to try and sell me something I didn't want. Very highly recommended.

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virginiadm

Dec 22, 2011

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I contacted the dealership by email and Clyde promptly responded. He meet me on my schedule and had the cars I wanted to test drive ready.I had been hesitant to come in as my last experience at a car dealer was so bad with the sales person pressuring me every step of the way. I need not have feared. Mr. Htoon was genial, knowledgable and very gracious. He answered all my questions and helped me get exactly what I wanted. It was an altogether wonderful experience and I look forward to seeing Clyde and the team at Lindsay Volkswagon in the years or come.

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vdubber22

Dec 21, 2011

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Straight to the point and no run-around. Alfonso was more of a buyer's advocate than a car salesman. He ensured my objectives were met and his word was good, as everything was in black and white when the deal was closed. Great experience working with him.

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armandlev

Dec 21, 2011

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David worked so well with us as we bought a new Passat. He knew so much about the car and it really helped as we tred to nail down exactly what features we wanted. I visited a couple other VW dealers in area and the service level was awful and it was like my business didnt matter. Lindsay was the complete opposite. They treated me farily and didnt overwhelm me with phone calls or emails after my visit.Also, the car i wanted wasn't available at this dealer and wasnt really available in many dealers on east coast so took a little digging. He and Chris Alvarez, sales maanger, stepped up and foun dmy car in a bout a week and had it delivered to the store for me to buy.They went above the call of duty on this sale and i really appreciate it. I would certainly buy from this dealer again when its time to trade in or up.Thanks Dave!

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Tim & Carla

Dec 17, 2011

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After looking at many Volkswagen dealership web sites for the specific car we were interested in buying and coming up empty we finally found the car we desired only to find out the car was no longer available. However, with the help of a diligent and friendly salesman by the name of Trent Norris at Lindsay Volkswagen of Dulles we were able to drive away in the car of our choice. Trent spent extra time and energy in order to enable us to purchase the car we were looking for.

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raygreenwood2

Dec 15, 2011

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My initial meeting was with Alfonso on a Saturday. Very friendly, knowledgable a detailed. I returned Monday and Alphonso was not available he made sure by phone to get all details and paperwork to Dave Roques. Great work from Alfonso! Dave Roques handled all of the paperwork. Great knowledge, very fast and careful work. Both of these guys are superb sales people. Ken Bell handled the finance work. Very sharp, friendly and fast working man. I could not recommend a better team for buying a car from. Thanks guys!

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chriscohoat

Dec 12, 2011

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Reza was a fantastic dealer at the time of purchase, and has continued to take my calls long after the sale was made. There have been a number of questions I've needed to ask about my new GTI, and Reza was always a very short call away. Never did I feel guilty for bothering him, even though I have called at various times of the day.I am new to car-buying, and I always expected a target to be over my head when I went to purchase a vehicle. The opposite was true, as Reza gave me a great test drive and really let me experience the vehicle. He talked me through all of the options openly and candidly, and even saved me a few thousand dollars in the process. I cannot emphasize enough about how great my experience was with him. A class-act in every way, and a terrific dealer. If I am buying a VW in the future I will travel from wherever I am just to work with him. That's how impressed I am with his assistance and knowledge.

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sdawson1969

Dec 8, 2011

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Reza was very fair and methodical. He knows his stuff and was able to walk me through a number of options. Not a hard sell but a softly softly approach which I appreciated greatly.I would wholeheartedly recommend Reza to new and returning customers. (I hope his mgmt is listening).

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Blackdoug

Dec 8, 2011

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I've recently completed purchasing a new car at Lindsay Volkswagen, the second car I've purchased from this dealership in 5 years. I had an excellent experience the first time and thought it would be hard to improve on that experience. I was wrong. Lindsay knocked it out of the park! In particular, I had the great pleasure of working with Mr. David Roques, an extremely knowledgeable, enthusiastic and committed sales person who made me feel as though I was his most important customer.To help explain this, it's important to point out that the particular car I was interest in - a black 2012 3.6L CC with 4Motion - was very hard to find. David worked tirelessly to find the exact car I was after, scouring the East Coast and locating and securing the vehicle within a few days. He then worked equally hard to locate the hard-to-find optional wheels I had seen in a brochure. The amount of time it took must have been considerable, though David's excitement and commitment to getting me the exact car I wanted never diminished.What always impressed me was how regularly David communicated with me, always making sure I knew where we were in the process and what we could expect next. This was true both when we were searching for the car itself and later for the custom wheels. David left me confident in the knowledge that my business was appreciated and that I had made the right decision to by this car, at this dealership, and from this salesperson.Kudos Lindsay, and kudos David - you're both rockstars in my book!

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ordad12

Dec 4, 2011

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I called Lindsay VW after seeing a listing for a 2004 Toyota Corolla at Autotrader.com. I was concerned because the dealer's website did not have a picture of the car, but when I called, Mr. Htoon explained that the car had just been traded in and the information would be added soon. We arranged for a test drive for that evening and when I arrived, Mr. Htoon presented me with a Carfax report and a listing of the extensive service that had been done by the dealer on the car. The car was immaculate, the miles were as stated, and Mr. Htoon took great care to go over the car with me, even pointing out a small ding on the passenger side which he agreed to fix before delivery. I was very impressed by the care that the dealership had taken to put the car in top shape and felt comfortable buying the car that evening. I picked it up a couple of days later and everything was as promised. All along the way, Mr. Htoon kept me informed about the process and was an excellent salesman. In addition, the gentleman who handled the financial paperwork was very professional and moved through the paperwork quickly and efficiently. From start to finish I purchased the car in 2-1/2 hours and am very satisfied with my purchase 6 days later. I live in Richmond, but I would gladly drive back to Sterling to work with this dealership when I need another car.

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sfitz

Dec 3, 2011

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I went to Lindsay to lease a 2012 Passat and was approached by Lisan, he was very polite and knowledgeable about all of the vehicles. He told me everything I needed to know and was very up front. I appreciated his honesty and trusted that he would get me what I wanted. I drove away in my new Passat with a smile on my face! I would definitely recommend going to Lindsay Volkswagen and asking for Lisan, he will get you the car you want and make you laugh too! Thanks Lisan!

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melissarandrews

Dec 2, 2011

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Trent Norris contacted me within one hour of my online request for information about purchasing a 2012 Beetle. The new Beetles were not yet available, but Trent was diligent about staying in touch with me until the cars were available. Once the cars started shipping to the dealers, he tracked down a Beetle that met all my requested specifications -- red color, sunroof, and satellite radio. Trent had a very "real" no-pressure, no-sleaze approach -- very friendly and available. The night I bought the car, he carefully explained all the features and didn't rush the process, even though it was probably closing time. He was experienced and knowledgeable. If you're thinking of buying a new VW, I highly recommend Trent Norris at Lindsay VW!! Melissa A.

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m.hanna

Dec 2, 2011

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Joseph dealt with me quickly, politely and in a friendly manner. He went out of his way to make sure the experience with the dealership was as pleasant as possible

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r68camaro

Dec 1, 2011

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The whole VW experience was wonderful. Lisan Rahman (our sales rep) was knowledgable, efficient, and very friendly. Ken Bell, our Finance Manager was friendly, quick, and efficient as well.We would recommend VW and this dealership to everyone.Thank you.Jake and Donna

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maxmondelo

Nov 28, 2011

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I was in a tough situation where I totaled my leased 2011 Jetta.VW Credit gave me the insurance money to buy a comparable vehicle, but the money was barely enough to buy something comparable.Then I found Lindsay VW and found a Jetta SE with lower miles and more features for LESS money! Too good to be true, right?Wrong!Charles was extremely professional and VERY helpful. He held the car for at least a week while we got the money from VW Credit after they got it from the insurance agency.He could have sold it to any of the other customers who inquired about the car, but he had the compassion to hold off and sell it to me since I was the first to talk to him about it.That's not something you can say about most salesman.Thank you Charles and thank you Lindsay VW.

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adags

Nov 27, 2011

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Eric was a pleasure to work with. He listened to our needs, gave a lot of helpful information and kept the conversation friendly. Our car was not available on the lot and Eric was able to bring one to the dealership within a few days. He was available to answer questions and help us with every step of the purchase.

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vwg60rado

Nov 22, 2011

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very friendly and overall great service. Will definately return again for service and eventually another vehicle. Would recommend this dealership to anyone looking for a VW.

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Torty75

Nov 20, 2011

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Feels more than just a business relation,that the way car buying should be!From the first moment on i had the feeling to be taking care of.

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ralphrobertson

Nov 19, 2011

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I purchased a new Passat TDI SEL. There was a three month wait. Mr Monteverde kept me up to date throughout that time. He was a gentleman from start to finish. Customer service can be a matter of practiced protocol. For Mr Monteverde, it is second nature. He projects an obvious professionalism but he also treated us like you assume he would want to be treated. I've never made the effort to fill out an online rating before but I really felt like Mr. Monteverde deserves it. They say you are especially pleased as a customer when service exceeds your expectations. We were delighted. This guy is good.

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sheridan06

Nov 13, 2011

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This is the 3rd VM that my wife and i have purchased from this dealership over the past number of years, and we have ALWAYS had a great experience. Furthermore, we recoommend this dealership due to their execellent customer service in the service department. They are very accomodating with early hours, very professional, thorough, and quick.Great dealership! keep up the great work!

JR

Jaime Rullan

Nov 13, 2011

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The service was excellent and fast. In our first visit to the dealer we were cordially received by James who gave us a great test drive. Thank you James!! Then on the online follow up we met Harry Vannie who was extremely helpful, friendly and very good with numbers. Our overall experience was wonderful and that's is why they deserved this rating.

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jprice77

Nov 13, 2011

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My name is Jordan Price and my friend Chris and I each purchased a 2012 Touraeg. Tom Horton was great to work with and made the process very easy. Tom provided a lot of useful information regarding all the features and capabilities of the vehicle. I would certainly recommend Tom and Lindsay VW to any of my friends, family or co-workers interested in buying a VW. Thanks Tom and Lindsay VW for making this an enjoyable purchase.

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sophia1025

Nov 11, 2011

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Very good customer service and very friendly. Could be reached very fast. Documents of the vehicle are complete and ready to review. I would recommend this dealer to my friends.

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Yashla785

Nov 9, 2011

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Lisan Rahman is the sales person that helped me find my Volkswagen cc. I had tried other dealerships and no one was as informative, honest, and straight forward as Lisan. I highly recommend everyone to choose Lisan to help you with their next purchase. He was very helpful in breaking down every step, he is always available to answer all my questions even now after my purchase. I was treated as though I was a part of his family.

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rafael rodas

Nov 8, 2011

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The customer service given is exelent. Since I bought my first car, your facilty has been and still is very freindly, profesional and always available to answer any question that I may have. From the sales person that helped me to make myself familiar with the vehicle, and everyone else that is involve with the servicing of the vehicle. Thank you.Rafael M. Rodas

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jlvw

Nov 8, 2011

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My visit to Lindsay VW has been and always will be a pleasant experience - maintenance, new car sales. The staff is very attentive to customer needs and punctual. The showroom and service facilities are impecably clean. In the case of a recent purchase of (2) 2012 VW Jetta TDIs, I stopped by at 3 pm Mon 10/31 with exact specs and needed the cars w/in hours. I never met Mr Harry Vannie in the past but I have found him to be very cordial, honest, fair, and calm under pressure. In a matter of 2 hours, the cars were secured from elsewhere. Mr Craig Manes ensured that the contracts were in order and professionally presented and reviewed. For that, we walked away on a win-win deal. I have owned and driven VW cars in the past. Recently, my family drove 2009 VW Jetta TDIs from Los Angeles, CA to Washington DC and logged 625 miles/tank on Dec 2009. Harry and Craig delivered and wrapped the contract in a matter of hours. For that, we are very grateful.

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bjowsley

Nov 7, 2011

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Clyde knowledgeable of the vehicle. his is the 2nd used certified verhicle that I have purcased from Lindsay. I came in to have my car service and decided to walk around the lot looking at New & Used vehicles. I drove away in 2008 SUV 4 wheel drive V6 less than 24,000 miles and left my 2006 Passat V6 under 50,000 miles! Larry was very helpful as well. I have and will continue to recommend Lindsay to others. I'm truly enjoying the ride.

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piegrande1234

Nov 6, 2011

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Rezaul never pushed the sale, which is great . Most sales people I have worked before push the client so bad that at the end I just ask for a different sales person. His great respect, and attitude made my experience at Lindsay superb! I will recomend Rezaul and Larry any time. I when the time comes to buy a new car, I will go back to Lindsay.

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tmschunk

Nov 6, 2011

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Tom gave us a great experience at VW. He was very knowledge about the Passat and was making sure we made the best decision for our situation. He stayed late to make sure we had everything we needed. He went over the whole car with us before we drove away. I am thinking of getting a VW because our experience was wonderful. If you want a genuine car salesman then Tom is your man...

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golfcap

Nov 6, 2011

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This dynamic duo, Lisan Rahman and Rezaul Kabir are absolutley amazing! I worked with both of these gentleman on every aspect of my new car. Eventhough the model of care wasn't on the lot, they found it in the inventory system and had the car from the port to the dealer in less than 3 days. So amazing! Every question I had was answered in a straightforward honest manner as all my inquiries were totally verifiable. There was a friendly atmosphere the entire time through my three visits and never once was there any pressure to purchase anything beyond my means. I believe Lisan and Rezaul wrote the book on how to deal with customer care in a first class manner with integrity, honesty, and fairness!!! No other dealer on dealer rating comes close to what I got from these fine gentlemen!!!

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terrybollinger

Nov 5, 2011

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Julio was prompt and very helpful in finding the right used car for me in a complicated trade-in situation. I had put in more into the repairs of my aging Volkswagen Beetle than I had originally intended, and Julio worked out exactly the right path for trading it in and getting a nearly brand-new (just over 1000 miles) used car. I could not be happier!

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moving112

Nov 5, 2011

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Trent was very helpful and got me into a tes drive within a few minutes of my arrival. He chased down the finance people to get my paperwork finished.

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Commuter_George

Nov 3, 2011

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I went to the dealer not really knowing what I wanted to purchase. I've never owned/driven a VW so I didn't know what to expect. I told Lisan why I was looking at, and researching new cars. He was able to direct me to the best vehicles to meet my purpose. He was very knowledgeable, friendly and completely professional. I was impressed with the Diesel Jetta that Lisan showed to me. I'm just looking for a solid, reliable and fuel efficient car for my long daily commute.

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david c p

Nov 2, 2011

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I have purchased easily 20 cars over my span of years and this was by far the easiest, most efficient and pleasant experience to date. Lisan was professional, not at all pushy, informative and experienced. Best of all the whole purchase was exceedingly quick. Lisan and Lindsay Volkswagon are not just a 5, they are 10++. If you want a VW, don't go anywhere else!

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BarryChilders

Nov 1, 2011

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From the first time I looked at a volkeswagon online to when I drove out the door I was treated like I was a friend of the family. Tom answered my email message promptly. He gave me many options. He set up an apointment that was good for me. Later we built my car. He contacted me many times while my car was being built. When the exact same car came in before mine was done being built Tom called me up and asked if I wanted it. At that time I was unable to come because was out of town for work purposes. My car came in about a month later. Tom showed me everything about the car and I love it. I would absolutely come to Lindsay Volkswagon to buy another car. I would also recommend Lindsay Volkswagon to friends, family and anyone who asked about my car. I would also recommend them to have a visit with Tom. Thanks Lindsay Volkswagon!!!

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rick630

Nov 1, 2011

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Lisan provided me with an exceptional experience while purchasing my new 2012 Passat. He avoided playing the typical car dealership games. When I asked for information, Lisan responded quickly. His punctuality is the reason I drove from the Baltimore area to buy a car. I was working with several dealers in my area, but none of these salesmen possessed a commitment to quality like Lisan.

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digitalman

Nov 1, 2011

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Had a great experience. Walked in, spoke to someone who was knowledgeable about my situation, and was able to recommend me a vehicle that made sense to my unique situation (moving to Europe) and my budget. Never felt pressured or bothered, and the whole process was smooth as silk. We knew what we wanted, and was in an out in only the time it took to do the paperwork. If you're looking for a VW, go give them a shot.(Added note: As far as Northern VA dealerships go, this one is far out enough that the amount of traffic is much lower. With Rt 28 right next to it and some back roads on the other side, you've got a nice mix of places to do a real test drive and see what the car can do than if you had bought further in with all of the lights and congestion.

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bkasoff

Oct 29, 2011

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My experience at Lindsay was what a car sale/purchase should be like.Friendly, accommodating and not long and drawn out.Well done to all that were involved !

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sancho88

Oct 27, 2011

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We first visited Lindsey VW back in 2008 when we bought our 2006 VW GTI. Clyde was our sales guy and he helped us though the process of trading in our old audi. The whole process was sooo easy and relaxed. We have never experienced such a relaxed atmosphere. You will not get the typical pressure sales here. Clyde walked us through the cars we were interested in. Then got us an appraisal for our trade. We negotiated a little and purchased a certified VW GTI. The car was great and we owned it for 3 years without any problems. When there was a small problem with our car Lidsay VW always takes care of it and even provides us a loaner.Recently we went in to trade in our beloved GTI for something more bigger and with 4 doors. We went straight to Clyde. Again his service was impeccable. Very polite, very informative, and overall a super nice guy to deal with. He walked us through some certified jetta's. We picked one we liked and again he gave us a great deal on the car. The trade in value we got for our GTI was above blue book value, Clyde said that Lindsey VW would honor the vehicle they sold us and give us full price for the trade. Also, they really valued our loyalty and it really shows. I think it is a testament to Lindsey VW's honesty, integrity, and overall great customer service. I would not hesitate to buy a car from here. Thanks again Clyde! We will be back in a few years for our next car!

JM

Janet M. Wilhelm-Wenzel

Oct 25, 2011

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BACKGROUND: I began my car search looking at Ford Fusion, Toyota Camery & Honda Crosstour with a set price point, clear communication to each of the dealerships reps that I was the customer (not my husband) & ready to purchase given our 16 year old inherieted my car.RESEARCH FINDINGS: Ford was eliminated based on price point, location of assembly(wanting to stay within USA)& "fit". Although I still own a Honda Accord (13.5 years old w/138K miles) the lack of follow thru by the sales rep in combination with YES we can get you the car you want but couldn't resulted in elimination. Toyota Camry was the final car but I wasn't thrilled with the design nor interior so I kept looking.WHY I CHOSE VW: Lisan immediately greeted me when I arrived at the dealership & engaged me in a conversation rather than immediately asking what type of car I was looking for. By doing so he gained insight into my lifestyle, learned the type of driver I am, other vehicles in the household & some of my personality which allowed him to determine the models that would best suit my needs. Two suggestions were made & test drives were conducted whereby Lisan showcased the performance of each vehicle which I would have been very hesitant to do but truely impressed me with the German engineering of VW . . . & made me much more comfortable to get behind the wheel to test the performance myself.I didn't feel pressure to buy one model over the other nor what was at the dealership rather Lisan checked inventory to find the car with the color & options I wanted knowing that other reps promised to do the same but didn't deliver. Within the same afternoon, the car was at the dealership & the order was finaled with my name on the paperwork & keys in hand!

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BlackGolf

Oct 24, 2011

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First I was contacted by Mr. Rezaul Kabir via email when I submitted a quote request for a vehicle. His email correspondences were fast and simple with upfront about pricing and vehicle information. My husband and I dropped by without notice, we were greeted with friendly staff members of the shop (even from the parking lot). We were there already knowing that they don't have the car in the color i was looking for but Mr. Lisan Rahman who helped us through, searched one for me and had it to be delivered in few days. He answered all the questions we had with experience and knowledge & talking to him was easy and pleasant.

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wolfgangmaier

Oct 24, 2011

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Lisan has been extremely helpful and informative in helping us make a decision on the purchase of a new second car. We appreciated his candor.

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Erin Pratt

Oct 23, 2011

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Lissan was great from the moment we walked upon the lot. He did not pressure. He answered all of our questions and was a pleasure to work with.

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Lilia

Oct 22, 2011

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We knew what we wanted and Alfonso made it happen. No haggeling back and forth. He got the car for us within 24 hours. I would definately recommend Lindsay to everyone!

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Kelly_Hall

Oct 21, 2011

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I went to Lindsay VW to purchase a new Jetta. I was approached by Lisan and was immediately impressed. He was very knowledgeable and low-pressure during our sales interaction. He got me exactly what I came in for and I couldn't be more pleased. He is easy to work with, stays in contact with you through the process, and doesn't pressure you to get things you don't want or need.I wholeheartedly recommend Lisan and would refer any of my friends/family to him. Thanks, Lisan!!

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wjcho

Oct 20, 2011

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We recently worked with Lisan of Lindsay VW to secure a lease on a new 2012 Passat. Lisan was very up front, courteous, and attentive to our needs and wants. He was responsive to our inquiries and requests ultimately able to get us the best price for our lease. I highly recommend Lisan and Lindsay VW if you are in the market for a Volkswagen. We love our new car.

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BlackJetta2012

Oct 18, 2011

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I had a exceptional experience at Lindsay Volkeswagon Delership. Eric was super helpful and knowledable. Any quesions or concerns I had outside of the dealership regarding my impending car purchase such as interest rates or insurance rates he quickly responded. It was obvious he wanted me to have the best first time buyer experience as possible. I am beyond happy with my choice in dealers and sales associates. I am glad Eric made that possbile for me.

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wbooth0070

Oct 17, 2011

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Our salesman ,Lisan ,was terrific. Fair ,reasonable ,no car-salesman double-talk .Worked w/ us to get the car we wanted at the price we wanted .No pressure ,no hype -just took the extra steps to get us our car .It was a pleasure to deal w/ him.

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yonginn

Oct 16, 2011

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Nobody in the area had the car (2012 Candy White GTI 4dr Autobahn manual) i wanted...So i was expecting to wait couple month to order one...however, Lisan found the car within couple of days...even better, i was the first person to ever test drive one...Best and the most enjoyable experience ever buying a car...trust me when i say this because i purchased many cars in my life...Got the car, service, and price i want...what more could you ask for...If you ever go visit, go see Lisan Rahman...Don't waste your time visiting other dealerships...Ever other vw dealerships tried to rip me off...he'll will take care of you from start to finish...and later you'll thank me for it, haha

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EttatheJetta

Oct 14, 2011

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We were treated very professionally by Lisan and Ken Bell. Lisan is our sales person. He listened to our needs and desires for a new car. We had been to other Volkswagen dealerships and no one was as knowledgeable about the models and features as Lisan is. When we settled on a Jetta Sportwagon, Lisan did his best to locate the car with the features we wanted. He was never pushy or overbearing. When we said we'd go home and make a decision, he was fine with that. He was a big factor on choosing Lindsay Volkswagen. This dealership is 25 miles and in another state, that says a lot. Ken Bell was knowledgeable and helpful with the financial part of the sale. Again, all was professionally conducted. Ken's politeness and good nature is a plus in this business. This may have been one of the most pleasant business transactions I have had in a while and I cannot believe I am talking about buying a car.I can only hope the Jetta lives up to Lisan's and Ken's work ethic.

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jrisingtide

Oct 11, 2011

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Trent contacted me after I submitted an online price request. His approach was very informative without being pushy, something I truly appreciated. Even though it took me severals days before I could visit the dealership, he continued to work with me and answered as many questions as he could over the phone and via email. Once I did arrive at Lindsay Volkswagen, Trent attended to me right away. I was there specifically to see the new 2012 Passat. We proceeded to test drive one and Trent went over all of the features that were avaialble. He then listened to the features I cared about and lead me to a car that fit my description. Once again, no hard sell. I did in fact buy the 2012 Passat that afternoon and have owned it for about a week. I am very pleased with this car and have seen gas or, should I say, diesel mileage as high as 52MPG. My experience at Lindsay Volkswagen and Trent Norris was outstanding and I would and have recommended both the dealership and teh new VW Passat to my friends and family.

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nbaygani

Oct 10, 2011

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Paul is awesome and very friendly. he know how to handle a customer and work with them patiently and professionally. I feel that I had a good friend guiding me as opposed to a sales person. thank you for the experience and much kudos to paul

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gnimmich

Oct 6, 2011

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Trent is great - 2nd car I have purchased from him. I think they are friendly and care about their customers. I will recommend Trent to everyone.

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Hanjorob

Oct 5, 2011

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This was the third car we have leased through Volkswagen and the second at Lindsay VW. The customer service is great and I love the quality and style of their vehicles. Trent was awesome. Very nice and not pushy. I would recommend Lindsay Volkswagen and Trent to anyone interested in buying or leasing a vehicle.

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chelle8413

Sep 30, 2011

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I cannot say enough good things about dealing with Lisan and his team at Lindsay VW. I told Lisan what I was looking for, he had it ready for me when I got there and we went to business. They gave me an excellent deal on my trade-in. Where most dealerships always try and save a penny, Lisan was able to get more for my trade-in than the appraiser offered. It was a welcome surprise. During my paperwork, Lisan entertained me talking about current events. He is very intelligent. It made me feel at ease with the buying process. I didn't feel like I was in there to get wheeled and dealed, I felt like I was chatting it up with my good friend. Lisan is incredibly personable. A welcome relief to some of the dry, old car salesman, who only know you as a part of their commission check. Lisan made it a point to introduce me to people who can help me in the event he is unavailable. Harry Vannie, another sales agent, handled my delivery. He was excellent. Again very personalable and not like a typical sales person. I like to describe the relationship between Lisan and Harry, as Batman and Robin. Not like normal dealerships where the sales agents are going behind each other's backs to get a sale. These two are an amazing team. While Harry helped me during delivery, Lisan was there to help move things from my trade in to my new car. Lisan and Harry deliver the most EXCEPTIONAL customer service I have ever experienced at a dealership. I feel like I have made friends for life with these two guys. They truly are a class act. And I didn't even mention that when you meet these guys, you think you're looking at pages in GQ. Very handsome and well groomed. Other key people who made my purchase a smooth ride: Larry (finance) talked me in to an extended VW warranty and after thinking about it, I'm glad he did.; Matt (porter) I know I just bought a new car, but this thing was spotless right down to the engine. I could not be more happy with my purchase and experience with Lindsay VW.

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nice22066

Sep 30, 2011

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Lisan my sales guy was very courteous, professional and efficient with my purchase. He didn't treat me like an idiot and I liked how is totally got what I was looking for in my service experience. He was able to match another dealers price on a car that they had in stock (a 2012 passat TDI) which is hard to find in the right color combo. The guy makes it happen you will not be disappointed.

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dcaulk

Sep 30, 2011

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We were looking at the Passat and the Jetta. Rezaul took us through the lot asking good questions and setup an effortless test drive. We definitely recommend Lindsay and Rezaul.

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Ahmed01

Sep 29, 2011

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I had a good experience with Lindsay VW, I dealt mainly with Harry and he was great help in getting me a good price on my new 2012 Jetta. He set everything with me on the phone and gave me a really good price and managed to get me the colour I wanted in a short time.

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Rozrakoff

Sep 29, 2011

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I went in for service and also spoke to Lisan Rahman about a 2012 Beetle. I am going to wait for the convertible to come out BUT Lisan was professional and courteous and knowledgeable. I highly recommend him as a sales person.The service department was also professional and courteous and knowledgeable. Erin is always helpful.

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tmhoran

Sep 29, 2011

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I was helping my son purchase a 2011 Routan from 3,000 miles away. Harry was outstanding! He was prompt, thorough, fair and proactive. He got us the best price out of eleven dealership I contacted, but beyond price he was a pleasure to deal with. I had bought many cars, bought rarely has it been this pleasant an experience.

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dcowen

Sep 28, 2011

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First and formost, dealing with Tom Horton is always a pleasure. This is my second VW from Lindsay Volkswagen and I was able to take full advantage of their new leasing program. I still owed 8 payments on my Jetta and they bought the car from me and helped me get into the car that I have wanted from the begging, a brand new VW GTI that I now own. I could not be more happy with the service I received over the past 2 1/2 years and look forward to dealing will all of the great employees for many years to come!

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jaimefern

Sep 27, 2011

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I emailed the dealership after extensive internet searching, so I knew my car features, options and pricing. Trent emailed me back & i decided to stop by. He treated me with respect and did not try to pressure me in any way, even after I told him I would not be making any decisions that day. I asked some very detailed questions. He really knew his car models and recent design changes. He provided me an extremely competitive price at the end of the day & told me to think about it. My wife and I were also impressed with the sales manager, who was very efficient and straightforward in negotiations. This is a very good sales dealership for the knowledgeable customer. They dont seem to play any games or use any pressure sales tactics. They know their prices are competitive and their staff seems very experienced and tenured. I dont know if i got lucky, or if the internet contacts made a difference, but i have walked in off the street at other dealers (without having a good contact name, just wanting a test drive) and let me just say the experience is not the same.

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jachtsfriedl

Sep 27, 2011

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Trent Norris had oustanding product knowledge, was respectful, attentive and followed up with me as the customer. For these reasons, coupled with the fact that he had the exact car I was looking for, he secured my business. I absolutely love the car!!

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bethminva

Sep 27, 2011

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Lisan made buying my new care enjoyable. He was honest, up front, and very informative. He went over all the features of my car, programmed my blue tooth, etc. The process was very refined, the finance department was wonderful. All of the employees were polite and friendly, even other customers were telling me how much they loved this dealership.

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tibcojoe

Sep 27, 2011

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Had an excellent experience buying a new Volkswagen with Trent's assistance at Lindsay Volkswagen. Trent was attentive, found the car that I wanted, insured that the price was right, and was a pleasure to deal with from start to finish.

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KPBS

Sep 26, 2011

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I was very pleased with the entire purchase process. I was treated courteously, I was able to get the car I wanted, and I felt that I got a reasonable deal without hassle. Additionally, I have been very pleased with the follow-up service I have received. I would highly recommend this dealership.

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Heidi6845

Sep 26, 2011

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Lisan has been GREAT to work with. He has been so responsive in getting me what ever I have needed since I bought the car. I really like that I can text him... makes my life easier. The whole process was fast, honest, and fair and I drove away feeling really great about my purchase. No pressure just honest answers, I never felt he was afraid of losing the sale or that he was handing me a line. I am comfortable with a faced paced sale and feel confident that if I needed him to slow the process down he could have and would have. Thank you Lisan.... see you on the road!Heidi

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Ranger6

Sep 25, 2011

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I work in sales and have certain expectations when it comes to customer service.Julio was very professional and courteous as well as friendly and personable.After our first visit to the dealership I corresponded via email with Julio, and he always replied promptly to my emails.His excellent customer service is what made me decide to buy from him.I will recommend Julio to friends and family and to my own customers!

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doc62

Sep 25, 2011

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I am based on Long Island and had contacted the dealership based on an internet search for a particularly difficult to locate car. From the get go, the salesman at the dealership, Lisan Rahman, was pleasant and professional. I was understandably anxious about flying to a dealership to pick up a car with only a verbal agreement. Lisan kept in constant contact by email and phone and text, picked us up at the airport and saw through the transaction at the agreed upon price once we were at the dealership.Despite the geographic challenges involved, it was the easiest car buying experience I have ever had.Gary S. Long Island

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Bradfordle

Sep 24, 2011

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I've known Trent for years. When my car died, he was the first person I thought to call. I knew he'd be knowledgeable and efficient. He really made the experience quick and stress free. He also got me the best deal he could, I'm extremely satisfied with the price I ended up with.

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Ejhuertas

Sep 23, 2011

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Lisan is a beast! He was very knowledgeable of his vehicles. I gave him little ideas of what I liked and in return he put me in a brand new vehicle I absolutely love!!

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lindabheiss

Sep 22, 2011

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Lisan was wonderful to work with. He answered all of our questions, was willing to go above and beyond and he was incredible knowledgable about the cars. We were interested in a car that he did not have on the lot. He immediately jumped on the computer, found us the car we were looking for, made a few phone calls and had the car on the lot in a matter of days. Once we had the car in our possession, Lisan took the time and walked us through all the features of the car, even though it was already past the end of his workday. I would recommend working with Lisan, no matter if you are new to buying a car, or have gone through the process many times.

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Margburridge

Sep 21, 2011

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Joe was very helpful and friendly from the very beginning. He worked very hard to make sure I was satisfied with my purchase, and his follow through was great.Please DO NOT put me on a mailing list.

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Tpiv

Sep 20, 2011

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This was my best car buying experience ever!! From the moment that I stepped into the dealership I was greeted with the utmost level of customer service, professionalism and care. Lisan was my salesperson who answered all of my questions and returned phone calls quickly. He went over the details of the car and worked with me in making sure I was happy with the decisons I was making in choosing between the basic model and a luxury package. Once I made my decision I was handed over to Kenny in finance to help me work through the numbers. He was helpful in explaining how the lease process worked (since this was my first lease). I felt very much at ease as a woman making this decision on my own knowing that they were both very genuine and honest with me. Upon taking delivery Harry was sent to help program my bluetooth and make sure that I was familiar will all of the features. I could not be happier with my experience at Lindsey, I will definately be recommending them to all of my friends and family. This dealership is grade A! Thank you for everything.

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gecko40

Sep 20, 2011

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Purchased used are from Lindsay a few years ago, was a good experience so we went back to buy a new car and ended up buying 2 new cars. Rezaul was great to work with. Would highly recommend him to my friends and family.

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jnine83

Sep 19, 2011

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Clyde was very friendly and professional and I would definitely recommend him to anyone looking for a used car in the area. My only complaint about the dealership, in general, is that they should tell you what all the dealer, titling, registration, etc. fees that will be tacked on to the final sales price of the vehicle... it would have been better to provide that information upfront rather than as I was sitting down to sign the financing paperwork. Otherwise, the dealership was great and I appreciated the no-pressure attitude as soon as I walked in the door.

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goldpitt

Sep 18, 2011

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Dealing with Lindsey Volkswagon in Sterling Virginia was one of the best experiences I've ever had in an otherwise "dog eat dog" car selling business. The staff was courteous, knowledgeable and assertive ... not aggressive and most importantly, not condescending to me as a woman buyer. This dealership is top notch.

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Customerone

Sep 14, 2011

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Lisan went far beyond the effort typically made by a salesperson to find us the Tiguan we were looking for at the price we thought was reasonable. He's easy to work with, is relatively low-pressure, and extremely responsive. He uses "modern technology" like texting to fit into our lifestyle. We would recommend him with five (of 5) stars to anyone looking to buy a VW in the Washington, D.C. metro area.

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Linsikay

Sep 13, 2011

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I had an overall positive experience with Lindsay Volkswagen of Dulles. Lisan was the dealer with which I worked most closely. He was both professional and personable, and I never felt as if he were trying to manipulate me into making a purchase. The whole transaction was straightforward and easy. I left the dealership feeling like I got exactly what I wanted for the price I was willing to pay. In addition, as a single female purchasing on my own, I never felt like I was treated any differently or assumed to know less about cars or the vehicle purchasing process because of my gender. I would definitely recommend this dealership to anyone who is in the market for a new car.

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tlove62

Sep 5, 2011

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The experience with Lindsay VW was excellent from start to finish. I did searched the Lindsay website for certified used vehicles and then gave them a call. I was referred to Mr. Htoon and spoke with him to schedule an appointment to test drive the vehicle I saw on the internet. He was extremely helpful and friendly. He took the time to help us find the right vehicle and gave us all the information we needed to make a decision. The warranty on the certified vehicle was a major selling point in our decision. We returned today 9/5 to finalize the purchase, and I must say that the experience was one of the best we have had...the process went very smooth and quickly. We did not have to spend all day at the dealership. I am very impressed and will certainly recommend this dealership!!Thanks Lindsay VW!!

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Sue6778

Sep 5, 2011

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I emailed an inquiry for a very specific make, model, year & trim. Clyde responded to my inquiry right away & helped me find exactly what I was looking for. We scheduled a test drive and throughout the whole process he answered every question I had & was very informative, friendly & not pushy at all. Once I decided to purchase the car the whole process was unbelievably smooth. Kenny in financing was fast, helpful & found financing with a much lower rate than what I came in with for my preapproval. I will be going back to them for all of my service & highly recommend them if you are in the market for a car!

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jj225647629

Sep 3, 2011

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This is the second Certified Used VW that I have purchased from Clyde and Lindsay. Clyde is very attentive and knowledgeable about the specifics of the car and was very dedicated to helping us get the best price possible. Everyone at Lindsay worked to help us find the right car, set it up the way that we wanted and got us great financing. They even helped me with an app to find the best diesel prices. Great experience! Again!!

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chally6410

Sep 2, 2011

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Initially I went to this dealership only to test drive the new 2012 VW Tiguan, but because of all the reasons above I left with one from them the same day. Communication was great from the start, even when I wasn't a possible "buyer". I was treated the same the whole way through the purchasing process. Lisan is a wonderful salesman, great customer service skills. He was the only salesman out of about 10 (other dealerships) who took us out in the Tiguan to demonstrate the stopping distance, turn radius, etc. He was (and still is) very professional with regards to the company (Volkswagen) he represents. We have been taken care of for service with minimal wait times, all expectations have been greatly surpassed. :)

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NYC24242

Aug 29, 2011

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I was very anxious about buying a car. I just didn't trust, as a female, I would get the best deal or any real help. From the moment I contacted Lindsay VW, I was connected with Trent Norris. He listened to my concerns, acknowledged my anxiety about buying a car and worked to make sure that I had a wonderful car buying experience. I met Trent on a Friday, was in the showroom for about 4 hours and purchased my 2011 VW Jetta the very next day. As a female, I am telling all of my friends to go to Lindsay and to review their options for buying a car with Trent. Trent was really interested in getting my business and making sure I was comfortable with my purchase.

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volodoscope

Aug 28, 2011

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Been coming here for the past 3 years and this place was always great. I got my car when it just came out and back in 2007 VW didn't do free scheduled maintenance so I bought their service for 4 years. Wish I didn't because no one told me that it works only in the dealership where you buy the VW. I though this was going to be a hassle but turns out this dealership is the best one in the DC area and I'm happy I've been "attached" to them. The place is very comfortable and welcoming, there's free WIFI, coffee, TV, magazines, rental car service. It's brand new comparing to other dealers. Looks very european and clean. Robbie is the guy I always go to and he remembers me every time I come for scheduled oil change etc. I always get an email the day after my visit so if something goes wrong I always have an opportunity to let VW guys at the top know about it. Never had to do that though. Overall I think this place paints a very positive VW reputation. I understand that dealerships are in general little hard to "love," but this place is very close to that. Thanks for all the hard work.

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grgordon

Aug 27, 2011

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I just bought a new Jetta wagon TDI from Lindsay VW. The sales man was Harry Vannie. I'm 50 years old and I have bought many new cars and I'm an avid reader of Car and Driver. I guess you can call me "A car guy". This experience was by far, the best I've ever had with a dealership. Not only did they give me a fair price on my trade-in car but discounted the new car without me asking. Who does that? I was looking around for the cameras thinking I was being punked. I had to talk to the sales manager, Chris Alvarez, to tell him about my experience. He proceeded to tell me about how they don't pay the sales team solely amount of profit they make on the deal but base it on other factors as well, like customer satisfaction. This process is great, Harry is great,and I would buy a new car from this dealership in a heartbeat.

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alandlyncraven

Aug 25, 2011

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This is our third purchase from Wolfgang and Lindsay. We live in WV and find that this is who we want to deal with. They are just so nice and can't be more accommodating. I would highly recommend anyone who wants to purchase/lease a new VW to deal with Lindsay VW and Wolfgang. You will not be disappointed.

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Glambert0829

Aug 24, 2011

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My fiance and I went in with the expectation that we had to negotiate and began preparing ourselves for how we were going to haggle with the salesperson. From the first moment we met Alfonso, he was fantastic. He let us take the car out for a test drive and was very easy going, straight forward, and trustworthy. He went above and behind and even called his wife to make sure that we were getting a good deal on our car insurance. I am elated with my new car and with my experience at Lindsay as well. Ken, our fiance specialist waited for a half an hour while my fiance was on the phone with our new insurance company and Ken was patient, friendly and helpful the entire time. They have a great team and I highly recommend Alfonso and the Lindsay team.

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bruceginpa

Aug 24, 2011

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My daughter was in the market for a new Jetta. She was moving into the area and had to do all of the car search over the phone. We did some research and called Lindsay VW based on their favorable dealer reviews. She called Lindsay VW and spoke to Lisan Rahman. She had several less than helpful interactions with other local dealers and was pleasantly surprised at how professional and courteously Lisan and all of Lindsay VW treated her. She explained her parameters and what she had been quoted from the other dealers. This was her first car and the sales experience and after the sale support was very important.Lisan was great to deal with. He was extremely professional, gave her prompt follow up and kept all his commitments. Because we were coming from out of town he held the car for several days. Once we arrived at the dealership, the car was ready, the leasing deal was exactly as described (actually better since she qualified for the College Lease program). They reworked the finance deal to include the the wheel and dent coverage and still keep the price within her budget. The entire staff was great too. They explained all the paperwork to her, explained how the scheduled maintenance works, made sure she understood all the features of her new car and who to contact at the dealership if she had any problems.We were very pleased with her experience and would recommend Lisan and Lindsay VW to anyone.

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Raymond53

Aug 21, 2011

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It took me several months of pondering and study to determine which model sportwagen I wanted. Studying the inventory on the computer and the whole time conferring with Lisan to make the best possible purchase. While doing this I stopped by the dealership to take a test drive. Lisan and the crew at Lindsay were most accomodating while I continued to mull over equipment options and price. Finnally my wife and I went in to purchase the sportwagen, which was a smooth and rewarding experience.I'm thankful that Lisan was so patient with me as we are quite pleased with the culmination of our months long endeavor of shopping. PS: I don't miss not visiting the gas station nearly as often.

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kjpoff

Aug 15, 2011

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A great buying experience - it was a pleasure working with all of the folks at Lindsay Volkswagen. In particular, Harry was a treat. He was knowledgeable about the car, patient with questions, had a great sense of humor and I felt very comfortable working with him. Thank you!

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cgehring

Aug 10, 2011

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I was not an easy customer, but they treated me like their only customer. I showed up after closing on my first trip, but they stayed late to let me look at cars. I took a very long time to make a decision, but they were patient. I showed up late and unannounced when I finally made up my mind, but they made it worked and stayed late again so I could drive home that night.At each step of the way, folks there went above and beyond.

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JPPascual

Aug 3, 2011

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Excellent experience! Very friendly, accommodating, honest, professional and knowledgeable. Best car dealership experience EVER!They not only would match the offer I had, but beat it by $250! It was very obvious their priority was the customer!

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mconcha

Aug 1, 2011

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Starting from internet-based research, I made several inquiries about the car I was interested (4-dr Golf TDI Manual) in to local dealerships. Of the handful that responded, one sales representative was consistently timely, helpful and excellent. Two other local VW dealers were helpful about helping me find my car, but Mr. Monteverde at Lindsay was consistently first and the most informative. I did not have to consider other inventory options with Lindsay, as Mr Monteverde took the initiative to find all available alternative models he thought I would pick. When two available models in inventory at Lindsay were quoted to me and I then had second thoughts about the color, Mr. Monteverde had the immediate status of where the other color models were and how soon we could get them. No waiting. That is awesome and I cannot express how helpful it was knowing we could get truthful answers from a true professional. When I questioned MSRP and option pricing, Mr. Monteverde provided quotes matching my research from Edmunds.com, gave accurate out-the-door pricing, and made no-pressure options suggestions that prepped us for the final options negotiations. Overall the financials went well, due in part to end of the month timing on our part and the professionalism of Mr. Larry Schiro. Do your homework, know what you want, deal with Mr. Monteverde and I believe you too will be treated fairly and honestly. At the end of the month the extended warranty and other options offered are negotiable so make a counter offer before you sign!

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mgoard

Jul 31, 2011

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We really enjoyed working with Mr. Vannie. It means a lot to go to a dealership and have the excellent service that we have received today.

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nopeIdontwanna

Jul 29, 2011

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We traded in a car that we bought from Lindsay previously. They gave us the best trade in value of anywhere we went. The car that we purchased was in better condition, lower miles and better priced than anywhere else we looked. Charles was great to work with, I highly recommend him to everyone.

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jrathner

Jul 29, 2011

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Friendly, up front about pricing. He had a thorough knowledge of the car and all it's features. Was great about showing us how to operated the controls and features of the car.

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trvlr26

Jul 28, 2011

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This is the second VW I've purchased from Lindsay and I just love the dealership. Lisan was a dream to work with and the transaction went super smoothly. He worked with me needs and schedule to make sure I was getting the car I wanted, when I wanted it and at a price that fit my budget. I will definitely be back to Lindsay for the next car!

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lildatoc

Jul 27, 2011

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Working with Wolfgang was great. He already knew my mom since she had come to the dealership before to get my sister a car. The deal was easy and hassle free.

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aserenyi

Jul 23, 2011

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We've now bought our second VW from Tom in two years and we couldn't be happier with the cars, the price, or the experience. Our latest purchase had been the result of an extended search for a color combination that we thought was impossible, but Tom came through and found the car four other dealers couldn't for a price that was unbeatable. He listened to our needs and made an effort few other dealers would, all the while remaining communicative and genuinely nice throughout the whole process. I've been a VW fan my entire life and Tom is the epitome of a VW guy--laid back, down to earth, but serious about the getting the job done. Thank you, Tom, and thank you Lindsay VW for helping make our car buying experiences enjoyable.

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kstpaul

Jul 20, 2011

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Paul & the Finance Manager, Craig, worked together and put a personal touch on my transaction. I have "blemished" credit and have been working very hard to restore it to it's original "mint condition". I went to two other local dealerships before trying Lindsay Volkswagen. Both finance guys at the other places just plugged my information into a computer and produced an automated response with outrageous, hard to live with terms for my situation. Upon walking into Lindsay VW, I was greeted right away, and explained that I needed a VW education. Paul was very knowledgable and was able to help me quickly narrow down the model that fit my needs. He never made me feel like he was giving me a generic "sales pitch". He was very patient as I explained my situation, took a personal interest in getting me into a car I loved with terms I could live with. When it came time to talk money, Craig actually picked up the phone (imagine that!) and called a few of his contacts. They offered very affordable and reasonable terms for a person with my background. I felt like they really cared about helping me restore my credit, not just selling me a car.After the sale was final he gave me a very informative tour of the vehicle and the dealership, including the service and parts departments! I have purchased many cars in my life and have never rec'd such wonderful service from the sales staff!The results of Paul & Craig's efforts resulted in a sale for them and a positive experience for me! A win-win for all! I absolutely LOVE my new 2011 JETTA TDI and have absolutely no regrets. I am looking forward to a lifelong relationship with Lindsay Volkswagen, and my friends Paul & Craig! Thanks so much for a job well done!!

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johndiss

Jul 15, 2011

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Best car buying experience I have had, it could not have been easier. I got the price via email, all of the paperwork was ready when I got there to pick up the car. No pressure, no games. Spent less than 1 hour picking up the car.

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pjcastelhano

Jul 15, 2011

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These guys are fantastic! I knew exactly what I wanted and they handled every persnickety and exacting issue w grace and speed. They worked within my parameters to fill even the whims of my 6 year old son and made us all feel comforatble and cared for from beginning to end. I had my new car and a smile on my face in a very speedy fashion!!! I drive 100 miles a day so I took the car in for its first service today - will let you know how that goes later!!

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wpollard10

Jul 10, 2011

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Mike did a great job. He was informed, courteous, and patient-no hard sell. He was very helpful and continued to follow-up on the "we owe" list after the sale was complete. The buying process was effecient.

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Amy Einspahr

Jul 7, 2011

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Exceptional customer service.Alfonso Monteverde responded to all my questions and was helpful.Very satisfy with the service. I would refer this dealership and would by another car in the future.

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WVROSEBUD29

Jul 7, 2011

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MR. HTOON WAS THE NICEST USED CAR DEALER I HAVE EVER WORKED WITH. VERY PROFESSIONAL. VERY CARING...DID HIS BEST TO CONTACT ME, MAKE THE SALE WITH OUT EXTREME PRESSURE, & FOLLOWED UP AFTER THE SALE. EXCELLENT EXPERIENCE.

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SteveJulieMaddie

Jul 7, 2011

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My wife and I had a great experience buying our new VW from Lindsay VW. Lisan Rahman was a true professional that did not pressure us or play the games others salesman tend to play. He was honest and friendly throughout the entire process. He worked with us to come to a more than fair price on our new car. We left feeling like we got a great deal and that we were going to be taken care of in the future. We also appreciate the work of Mike Bell in Finance for staying late to get our paperwork done well after the dealership closed. He had a great attitude and was very straightforward when explaining the paperwork. On the service side, Micheal Nunley and Anne Blaschke have been more than accommodating in getting us in for appointments to get our windows tinted and for a door wind noise issue. They made sure to return our calls in a timely manner and get our car in quickly to complete the service. Micheal even went so far as to go out and pull his car around to show me the difference in degree of tinting on his cars windows to help me make a decision. And when Micheal was not available, Anne stepped in and returned my call and set up an appointment for me. She even set up a rental car for me at their expense while my car was in for service. Again, nothing but class and professionalism from everyone we have dealt with in the service department. I can honestly say this is the best experience I've had at a dealership from all aspects.

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Dave Cherry

Jul 6, 2011

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I consider myself a somewhat advantaged buyer. Though I bought my 2007 Rabbit from a dealer in Maryland, it has been serviced by Lindsay VW of Sterling for several years. So, before buying my 2011 GTI from Lindsay last month, I had had an opportunity to scrutinize the dealership up close for a good while. It's nice to have a good buying experience, which lasts a day or two. But the real investment of my time will be spread over all of those future visits for maintenance and service of my vehicle.Lindsay Volkswagen of Sterling is flat out superior. Their staff are extraordinarily well trained and always inclined to do the right thing. Cheerful, honest, and hard working. Always. Robbie Bassollote has been my service agent for three years. If he says it'll be ready in 45, it'll be ready in 40. If he says the bill will be $535, it'll probably be $526. I'm not one of those prima donnas that wants to see employees tie themselves in knots. I just want to see a good job done courteously, considerately, and consistently. Lindsay is all about it.So if sales was comparable to service, I knew it would be easy to buy a car at Lindsay. And it was. My salesperson was Joe Blanco and my finalizer was Kenny. Joe was easily able to answer my questions about graduating from the Rabbit to the GTI. I had not been a GTI devotee previously so there was much for me to learn. We test drove the limited Autobahn Edition and I satisfied myself that this was indeed more car than I was accustomed to; more power, more brakes, and the suspension was a new experience.My sale was straightforward and took a perfectly reasonable amount of time. Joe brought me a price I was pleased with on the first try and my good credit score allowed for terms that fit my budget. Then on to Kenny to finalize the deal. No fuss; I drove away shortly thereafter with confidence that I had done something sensible - no regrets.

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jlapihuska

Jul 5, 2011

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I came to Lindsay VW on a hot Saturday morning in July to view some of the used inventory. I was specifically interested in a light SUV and noticed Lindsay VW had a nice selection online. I spent all of 2 minutes (or so) in the parking lot before I was greeted by Julio. Julio was very attentive and did his best to answer my questions. He made me feel relaxed and afforded me plenty of patience while I inspected several vehicles. All things considered, everything went smoothly and even having to leave the premises for a brief appointment in the middle of closing did not impede the process. When I returned to the dealership to close, I sat down with Craig to close the sale and he was very helpful in showing and explaining the numerous options I had available to me. He even found a loan for me at a much better interest rate than the one offered by my credit union. Unfortunately, there are a couple of points that tainted my overall experience. The first is that I believed there was a language or experience barrier during negotiations which resulted in a rather large misunderstanding. I added the value of my trade-in to the loan amount I was pre-approved for and came up with a figure that I could afford that day. Julio came back and said we could do business but he also reduced the price of the car by factoring in my trade-in. Since he used the value of my trade-in to bring down the price of the car, I could no longer add it to my pre-approved loan and I ended up short. In the end I was forced to finance through the dealership and had to pay a high finance charge (albeit at a lower interest rate) to keep the deal alive. The second point is that if I were buying a VW from this dealership, there would have been zero ambiguity over the car I was buying. However, I purchased a pre-owned Mazda and, despite obvious amenities, some of the more salient features from the "hidden cost" perspective remained obscured. I was a bit appalled to discover that I was incorrectly informed that the vehicle I purchased was not turbocharged. It is. Furthermore, I was also dismayed by the fact that the vehicle only accepts premium fuel (91 octane or higher). I can accept a certain level of unpreparedness insomuch as I did not research the particulars of this make and model beforehand, but since I was looking more for a type of vehicle rather than a specific make and model, I was at the mercy of the dealer's knowledge which, in this case, was either wanting or disingenuous.

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e.checkeye

Jun 30, 2011

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Unbelievable how friendly and courteous this dealership was. I drove 4 hours to buy my car here and would do it again!! The Dealership is amazing to start with and all the staff was super friendly and went above and beyond to meet our expectations!! My wife and daughter were treated with the hospitality you would only get from a friend.....which all the staff I met are now considered...FRIENDS!! Thank you Lindsay Volkswagen!! And thank you Charles, Blake and Kenny!!Erik Checkeye

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lebird

Jun 30, 2011

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I was searching for a passat with a rare factory body kit for my wife to match my car and when I found this car at Lindsay I gave them a call and told them that I would be driving 2 hours to get there the next day. Clyde took my name and contact info and called me back the next morning to let me know the car was still avaiable so I would not waist a trip.The car was what I wanted but the price was a little high so we met in the middle to close the deal. Thanks to all who helped.L.Bird

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Nickmakrides

Jun 30, 2011

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Excellent Salesman. Friendly, engaged, and genuine are the words that come to mind. He delivered on what he promised (small repairs). I would buy another car from him and highly recommend to people reading this review.

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davidkellylc

Jun 29, 2011

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I had a great experience at Lindsey Volkswagen. The salesman Jose was extremely knowledge able on the car he was selling me as well as very helpful. he got the car i wanted less than 24 hours later and was willing to pick up any other car if needed. Jose went the extra mile.

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douglasmb1

Jun 27, 2011

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I have bought 2 new cars from Trent Norris in the past two years and our service was excellent from him. We love our cars.

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cokonut13

Jun 24, 2011

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Lisan Rahman was sincere, friendly and not pushy. He was a pleasure to deal with and my new car purchase was easy and painless.

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theogaraj

Jun 24, 2011

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I was in the market for a new VW Golf TDI. I'd already test-driven it, and was looking for a place that would give me a good price, and that had a high feel-good factor in terms of service, customer care and after-sales support.I was doing my shopping through the internet channel - I checked Lindsay's inventory on their website (seems a standard site for all VW dealers) and filled in an online form expressing my interest. Got a call from Trent the next morning (responsiveness of other dealers ranged from a call within 2 hrs, to no response at all!). I knew exactly what I wanted, and simply needed a final price - Trent provided this by email, with a breakdown of all additional charges I could expect (tax, title, processing, etc).The base price quoted was competitive, but the dealer processing fee of $399 was significantly higher than I'd seen elsewhere. Of the two other dealers that had lower out-the-door prices, one of them back-tracked when I insisted on an invoice by email before I would come in to the dealership - he'd made a "mistake" in his original quote AND in the mail when I asked him for confirmation. He was either incompetent or a liar, so was crossed off the list. The other dealer just came back to me too late.Throughout the process, Trent was responsive to my questions, providing answers I was looking for without pushing a hard sell.I went in to Lindsay VW for the first time already pretty sure that I was going to buy from them. The car was washed and standing out front when my wife and I arrived - we got there at 7:30pm. Trent talked us through some of the features, then handed over the keys for a test drive.Sitting through the paperwork was probably the only painful part of the process - it took much longer than the 35 min we were told it would, and this despite the fact that we were paying upfront and didn't require financing. By the time we left it was already about 9:45pm (including 15 min for the test drive and about 10 min on the phone with my insurance company).No comments on after-sales service as yet, but I will try to update this review when I've experienced it (positive or otherwise).

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LadyRust77

Jun 24, 2011

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My husband and I were in the market for a new vehicle back in March. After doing thorough research and visiting three different dealers including Carmax, Audi of Tyson's, and Lindsay Volkswagen, we were torn with our decision of which car to choose. We started out with Lindsay Volkswagen and met with Lisan who gave us thorough information regarding Volkswagen. I have to say that we were very impressed with his product knowledge and pleased with his customer service. Even though we didn't purchase a vehicle that same day, we left very satisfied and content with our possible choice. However, we also visited Audi of Tyson's, since we initially had our hearts set for the Audi A3. But comparing the customer service experience between the two dealers, we kept talking about Lisan and the VW Jetta TDI that we test drove and really liked. Unfortunately for Audi, we did not receive that welcoming feeling, nor did we get the same friendly service that Lisan Rahman gave us at Volkwagen. So long story short, we immediately booked another appointment with Lisan, which resulted in a sale. Now, we still keep in touch with our sales man who reminds us about upcoming maintenance work! We are proud owners of a 2011 VW Jetta TDI--we're in love with this car!~Kara & Randall R.Reston, VA

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smd73

Jun 23, 2011

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I had been looking for a new car for about 2 months before my husband and I decided to stop by Lindsay VW and I am so thankful that I did!The car buying process can be incredibly daunting and for the 2 months I had been looking, nothing seemed to feel quite right. It was a combination of not liking certain cars or just not feeling good about a dealership or salesmen. And when dealing with salesmen, its natural to put your guard up because you just dont know if they have your best intention at heart.Lucky for us, we were greeted by Lisan during our first visit and we immediately connected with him. After spending time with him discussing the type of car I was interested in, it was obvious that he wasnt your typical car salesman. I have never felt so relaxed and comfortable at a car dealership and I think that speaks volumes about Lisan and the dealership. How refreshing!Three weeks after my first visit, I am now the proud owner of a 2011 GTI. The entire process was incredibly smooth and just felt right. Lisan got me the car I wanted for a great price and made the entire process smooth and stress free. I would recommend him and Lindsay VW without any hesitation.

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amannasir

Jun 22, 2011

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Initially I emailed a few dealerships in the Northern Virginia area....Volkswagen, Honda, Toyota inquiring about lease rates etc. Tom at Lindsay Volkswagen was incredibly receptive and friendly. He replied to all my requests via email, and sent me all the information I requested. The other dealerships were uncooperative and just wanted me to come to the dealership. When I first met Tom, my impression was he can't be a car salesman...he did not hassle me or take hours of my time. He was flexible, and helped me according to my schedule. He was not pushy at all! I am proud to be driving a Jetta that I love, and I look forward to many more future transactions with Volkswagen.

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PAgirl

Jun 22, 2011

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I would never recommend this dealership or sales rep. Talk about being mislead! The sales rep was initially helpful but ended up being terrible!! NOT pleased!

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a_applebaum

Jun 20, 2011

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1 - Knowledgable Sales help, 2 - Fast, friendly service, 3 - The BEST price, 4 - Exactly the vehicle I wanted the very next business day. What else could I have wanted? Thanks!!

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DMcL

Jun 20, 2011

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Just purchased a 2012 CC R Type and was extremely satisfied with the overall experience. I live in Anne Arundel County, MD and made the trip to Lindsay in Dulles b/c I had heard of their reputation from a few friends. I initially met the Sales GM Butch Otey who was very helpful and offered to assist with any questions I may have had. Throughtout the day I worked with Harry Vannie who given his demeanor and style, puts you immediately at ease. During my visit I drove 4 cars and spent nearly 8 hours at the dealer. Harrie knows the product he is representing ad did a thorough job of helping me understand the pros and cons to each model I considered. Liking a few of the models very much I requested that pricing be broken down for 3 cars so I could view side by side what I'd be commiting to. Harry was very straightforward and took an honest approach with me which is EXACTLY what I wanted and seldom times come to expect having worked with other sales persons from other dealers. Additionally, I wasn't pressured to make desicions and I felt that Harry had my best intentions in mind the entire day. When I did make my decision Harry and Finance Manager Craig Manes went to work on the documentation. Craig was easy to work with and I appreciated the fact that both he and Harry stuck around nearly 3 hours after closing time to make the deal happen. Without question I would recommend Lindsay Volkswagen to anyone considering a new or used VW.

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RabbitFan

Jun 20, 2011

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This was an amazing experience. Despite the distance, I live just outside DC, it is worth the drive to check out Lindsay VW of Dulles. The staff is extremely friendly and they all know the VW products inside and out so you can trust the information you are getting. I highly recommend seeing Nihad in the used car sales department because he was exceptionally patient with a very nervous and wary buyer. He answered all my questions, sometimes multiple times, and never wavered from his polite, helpful demeanor. Craig, in the business department, was also wonderful. Just another example of patience and politeness. I am so pleased with my "new" VW, from the price (which was very reasonable) to full tank of gas I received before I drove away. Lindsay VW of Dulles made a typically stressful experience positive and greatly increased my satisfaction with my "new" Rabbit. Unlike my last car buying experience, I will definitely have nothing but positive things to say about Lindsay VW and encourage everyone I know to check them out first.

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manda0723

Jun 19, 2011

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Mike was quick to respond to a request I sent about purchasing a Jetta. He answered every question I asked. When I couldn't meet with him due to my work schedule, he put me in touch with Trent. Trent was just as friendly & helpful. There was no pressure to purchase any vehicle. He was honest about the pros & cons of purchasing a pre-owned versus a new. Ken in finance was wonderful & made the whole process easy. This is the first new car I've bought & I couldn't ask for a better experience. I'll go back to them for my next car.

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vfallon5050

Jun 19, 2011

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From the initial phone call to Nihad to set up an appointment to the signing of the deal, everything was wonderful. Nihad is the best salesperson I have ever worked with, and I have purchased numerous vehicles. He was friendly and knowledgeable and a pleasure to work with. He followed up immediately with an e-mail asking how the car was and to please call if we had any questions or concerns.

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soundboy3113

Jun 19, 2011

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Purchased a new 2011 GTI. Took me 3 visits over a period of about 4 months to make my decision and was not once hassled or pressured to make a purchase. I was allowed to make my decision in the time that I needed.

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crandolph0514

Jun 19, 2011

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Nick did a great job for us! I would definitely go back to him in the future. The overall process was quick and painless. Financing was also a breeze.

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Iluvsake10

Jun 19, 2011

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I was in the market for a new VW and my girlfriend told me about a great sales rep at Lindsay. I called Lisan, he found the car I wanted and done...bought the Wolfsburg edition, which was hard to find. Love my car!!

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naraedise

Jun 18, 2011

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Excellent experience overall. Service was exceptional. Clyde(sales) was very polite and respectful. Not pushy at all. Very patient. Larry(finance)was also very pleasant to work with. Everyone at this dealership was extremely helpful and friendly.Go work with Clyde if you want a pleasant experience buying car!! Highly recommended!!

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cjuhasz

Jun 18, 2011

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Excellent experience overall. Purchased a 2011 Routan S. The price was very reasonable and the service was exceptional. I would recommend this VW dealer over any in Northern Va.

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newTg2011

Jun 18, 2011

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The most painless buying experience I have ever had! Wolfgang was terrific! Not pushy at all and answered all my questions, walked me through the new car, etc. Highly recommend him if in the market for a new car!!!

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leeandnic

Jun 18, 2011

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After 2 months of searching for our TDI Jetta Sportwagen and being disappointed by several dealerships and salesmen, we found Lindsay's to provide the customer service we should all expect from dealerships. The competitive prices inspired us to travel over 900 miles round trip and the courtesy and respect shown us when we got there induced us to drive home in our new car. Tom was congenial, had a ready smile without being smarmy and a sense of humor. He was informed and his information didn't contradict our research. He knew the car's ins and outs better than we did, which in our experience wasn't a guarantee when talking to a salesman. Tom and Craig (their finance man) answered our concerns and questions with patience, without talking around the issues. They were factual and we did not feel we had to weed through the bull and propaganda to get to the real issue. It was my first time buying a brand new car and I wanted to make an informed decision and not be be railroaded into a situation I regretted. So when we were sitting down to hammer out the final details regarding the extended warranty and the payment per month, they worked with us and our budget with out talking over us and pushing their agenda. After the papers were signed we found out that they had enlisted extra help to detail the car to get us on the road quicker since we wanted to be back home that evening. Tom then took the time to set our bluetooth and Sirius radio. We didn't feel that once the deal was done and the car was ours that we were being rushed out. Tom assured us we could call him anytime we had questions. The next day we got a phone call from Tom making sure we made it home and to see how things were going with the car. We then got an email from him with the Sirius channel changes and other sites he had promised to send us. What Tom said he would do, he did. It shouldn't be such a suprise but after dealing with all the salesmen that we have, it was a pleasant suprise to be treated like people and not a means to an end. We would definitely make the 900 mile trip to purchase another car from them. It was well worth it.

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warrior19

Jun 18, 2011

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I was treated like I could get any car that I wanted. That is why I liked the time I spent when I was there.

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wantchoi

Jun 18, 2011

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In my past experience with car dealerships, I've always been pressured to buy a vehicle by the salesmen. I have a history of buying Volkswagens. I've purchased a Volkswagen in Springfield and Fairfax. The Fairfax dealership being my least favorite with a poor sales team. One sales team member stepped away after I spoke them and never returned. Lindsay Volkswagen was a new and welcoming experience to me. The are friendly and courteous to their customers and have a genuine interest in putting the customer's first and not trying to make a sales quota. Working with the Lindsay sales team member Trent Norris was a joy. The process was easy and relaxing. I know I'll be purchasing my next vehicle at Lindsay and continuing to work with Trent to make that purchase.

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sonofthebeach

Jun 9, 2011

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Purchased a 2006 Honda Element.Pros: Vehicle was washed and ready for me to test drive when I reached the dealership. Charles was polite and didn't use any high-pressure sales tactics. Vehicle was detailed very nicely. Cons: I expected Charles to know a little more about the details of the vehicle during the test drive. Blake was unwilling to budge from the advertised price of the car during my intitial visit. I expected "some" negociation of price. More "people skills" are needed for somebody in his position.The $399 "documentation fee" is rediculously high (unless the documents are autographed by Elvis). This fee made me feel that the dealership was trying to make extra money on the "back end" of the deal.

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barsafamily

Jun 7, 2011

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Mike Ewing was extremely professional and very knowledgable. He was courteous to my family and knew every thing inside and out about the VW CC we ended up buying from him. I would only deal with him if I ever needed a new car.

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dbquorn

Jun 4, 2011

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From the moment I came into the showroom, I felt like I was respected and did not feel like I was being pressured. Nihad made me feel comfortable and welcome, Clyde Htoon was very polite and helpful as he rode with me on a trial run in the car. When I got to Larry Shiro, who was going to work with the financing, I did not feel nervous but felt like I was in very compitant hands and felt calm and respected. I will recommend Lindsay to everyone I know who is looking for a car. This is a Top Class Dealershi.

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LynPadgett

Jun 1, 2011

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Trent Norris was very respectful of my time and answered most of my question via e-mail prior to my visiting the dealership. I appreciated his responsiveness (making contact and answering all of my inquiries within one hour of my posting them) without being aggressive and intrusive. When I visited the dealer he and Ken (financing) were able to provide me with very clear pricing information for a variety of financing options. Neither of them were pushy when I did not want to sign any documents that day and told them I would like to shop a bit more. When I notified Trent of my decision to purchase he had the vehicle prep'ed and ready for me the next day accommodating my work and commute schedule. I was in and out of the dealership in about an hour with all the documents being prepared before my arrival. This dealership was a long distance for me to travel but it was definitely worth the trip and Trent was very accommodating by answering the majority of my questions by e-mail.Very professional, courteous, and accommodating without aggressiveness!

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neilsattler

May 24, 2011

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The salesman and the sales manager put in an extra effort to rectify a pricing and feature issue. This showed good willingness to make a deal happen. Also, the delivered car was absolutely spotlessly clean and was filled up with a full tank of gas. Nice touch!

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siddarth82

May 18, 2011

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Excellent customer service. Everyone at this dealership was extremely helpful and friendly. Will definitely use them again in the future. Our sales consultant "Alfonso Monteverde" was extremely professional and because of him I purchased from Lindsay VW. I visited four other local VW dealerships and your service and staff were the absolute best! Our salesman was extremely patient with me while I did all of our test driving. When I picked up the VW GTI on the day of delivery, it just sparkled and looked great. Many thanks to Alfonso for being an awesome person and I will always recommend him to our friends and family! Thank you for being the best VW dealer in town!!!!

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vwgtiguy

May 17, 2011

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Before coming to Lindsay looking for a used car to take to school next year, I went to a few regular used car dealerships trying to find a car within my price range. After being unsuccessful at the other dealers because of poor choices and poor customer service, I turned to Lindsay because my family owns 3 VWs. I found the car I wanted and Julio worked with me to get it to a price I could afford. This is a fantastic business, for both selection and customer care. Thanks a bunch.

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nittanyphil

May 4, 2011

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Large selection and found Jetta TDI with features I wanted. Drove from PA to buy vehicle because of price and selection. Salesman was very friendly and knowledgeable. This is my first VW and look forward to having vehicle serviced when I travel to the area for work.

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srd2178

Apr 30, 2011

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I thoroughly enjoyed my visit to VW. This is my third VW within the past 10 years and the customer service has always been so welcoming and friendly. I plan on buying another VW once my lease is up with my current 2011 Jetta. I recommend VW to everyone I speak with about cars!

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angelaboyd7

Apr 26, 2011

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Excellent customer service. Everyone at this dealership was extremely helpful and friendly. Will definitely use them again in the future. Our salesman was extremely patient with us while we did all of our test driving. When we picked up the car on the day of delivery, it just sparkled and looked brand new.

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adidasfire

Apr 23, 2011

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My car broke down right near the dealership on the way to work. I NEEDED a car quickly and, I didn't have a lot of money. I was screwed. Flat out screwed. The folks at Lindsay ( Javan especially ) went above and beyond to not only give me the car I wanted but, at a price I could afford. There is no doubt that I will recommend this place to everyone. If you want good people to give you a great car, then I strongly recommend go to Lindsay. If any of the guys at the dealership are reading this, Thank you. Sincerely.

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toaobwana

Apr 22, 2011

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The people and atmosphere at Lindsay VW of Dulles was very professional. I received outstanding customer care and was very satisfied with my entire experience working with Clyde, his manager, and Larry. They made me feel completely at home and I would recommend my family and friends to this dealership.

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ronenglish

Apr 21, 2011

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I use Lindsay VW to service my Passat wagon and my Mercedes E320. Anna has been great and here friendly efficient manner has made me stay with Lindsay VW when I could go elsewhere in the area. When I had an issue with my Mercedes Anna facilitated the corrections. The car runs great after Lindsay's service. I can say they are great in service.

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hawk3415

Apr 20, 2011

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I thoroughly enjoyed my time at this dealership. Immediately when I walked up to the front door, I was greeted by Harry. Polite, squared away, and dressed to the "T." I told him what I wanted and he showed me. Actually changing my mind about the color that I wanted in a car - not a bad thing at all, and I'm much happier with his advice. Harry did not try to show me other cars, just the one's that I wanted which I had explained to him up front. I told him my situation and he took care of me. Treated me like an old friend and no BS. Harry and Lisan worked very well together. Something I have never seen before in a dealership. Most of the time its every man for himself. But not these two, they worked together to take care of each other and each other's customers. When one was working on one thing, the other was getting the next task started and completed. I couldn't have been happier and wished more dealerships and/or salesman were like them. I don't think that I would have bought a car if I had not met Harry and his sidekick Lisan. I did not feel like I had been played with, lied to, or told what I wanted to hear. They were real people treating me like a real friend. I would recommend this dealership and Harry and Lisan to any of my friends, family, and co-workers. They were class acts.

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jimkerr

Apr 12, 2011

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The experience was relaxed and friendly. I was able to test drive a car on my own for as long as I liked. There was no pressure from anybody. Harry was excellent, he answered all my questions and helped me make the right decision. I came away with a great car and am very happy with it.

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bguin2wvu

Apr 8, 2011

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Bought a VW Jetta from Lindsay Volkswagen. Trent, my sales rep, was great to deal with. He was friendly and very knowledgeable about all the cars on the lot. I felt no pressure from him at all, as some sales reps have a tendency to do. The leasing process and paperwork was quick and easy. Ken was processed the paperwork quickly and explained the terms and charges of the lease well. Overall, great experience!

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mroyse72

Apr 2, 2011

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The overall experience was excellent. Mike was very very knowledgable of the Routan and Bruce made the price negotiation process very easy. The sale was very smooth. Ken was very efficient with the finance paperwork. We would purchase again from this dealership.

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jamesc111

Mar 27, 2011

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Spent months looking for the right new car. Toured dealerships looking at six comparable SUV's on the market. Lindsay VW was the most comfortable experience out of all. Made three trips to the dealership to test drive and talk numbers with Alfonso. Every time I paid a visit he was welcoming and patient without the pressure of a salesperson. I am very happy with the decision and recommend the dealership to anyone looking for a Volkswagen.

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aorbinati

Mar 26, 2011

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Everyone at Lindsay VW was friendly, professional, and honest. I would buy there again. They gave me a fair deal, even when I rolled negative equity into the mix. I was especially impressed with Mr. Norris. Highly recommend this dealership to anyone!

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poolside15

Mar 25, 2011

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We were very pleased with the price for the car and the level of customer service we received. Trent followed up with me months after I had the car to see how happy I was-nice touch. Don't hesitate to do business with Lindsay and particularly Trent Norris.

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fmjoyce88

Mar 23, 2011

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Harry did a FANTASTIC job! I sent in a request over the internet and he contacted me promptly. I work as a meeting planning and have a crazy schedule. When I explained he'd need to be patient, he listened well and contacted me when it was convenient for me and helped me research the car over email for over a MONTH. I was able to come to the dealership feeling really comfortable about the car, its safety and what I could expect in terms of pricing. It was great, I just needed to test drive it (you can't do that over email!) I knew the Lindsay experience would be a GREAT one because he made me feel comfortable with the decisions every step of the way. Thanks to Harry and his sales partner (name...can't remember, but he was SO nice and friendly too!)

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roberto22302

Mar 21, 2011

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Among the 19 vehicle purchases I have done, this experience was by far the most easy and pleasurable! Upon my arrival, Derik Zeitner was responsive, professional and curteous. Throughout the entire transaction, he was informative and never pressured me. Mr. Zeitner ensured that the transaction was handled efficiently and expiditiously. The Finance and Insurance sales representatvie was equally pleasant to work with and his relaxed nature was very appreciated.

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walshfamily13

Mar 20, 2011

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Stopped by just to take a look at their used cars one afternoon. A nice gentleman named Nick approached me and offered his assistance. He listened to my ideas about what I was looking for in a car that I could afford. He's a very good listener. To make a long story short we purchased a Jetta for my daughter (she loves it more everyday). Then, 6 weeks later I had to see him again, cuz I know he'll give me the best price in the area. I was due for a car, but with such an investment, I wanted to be sure I purchased a solid, reliable, safe vehicle. I do a lot of driving and wanted to be in style for a change too. I was very fortunate to run into a salesman who thought about my needs before trying to make a sale. He always returned my phone calls, he would answer all my questions, and if he wasn't sure he immediately went to find out. I wasn't sure about the process of purchasing a car and working with him made me feel very comfortable. During the early afternoon after I called him and told him I'd be over there to sit and talk, he took the initiative to send the car in for clean up, and a full tank of gas. OMG it was so gorgeous. Showroom perfect. If you're looking for a car, check out Mr. Nick. You won't regret it, in fact, you'll end up like me writing a review about him and his dealership. Thank you Lindsay Volkswagon of Dulles. I'm very happy. Catherine

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navyswo2

Mar 20, 2011

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Mr. Spahic was a pleasure to work with; informative, trustworthy, and friendly. Well done! I located the car on line, and was pleased with the information and pictures. When I contacted Mr. Spahic with some additional questions, he was quick to find the answers. His willingness to put a hold on the car so I could make the 4 hour drive to see it sealed the deal.

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glondrack

Mar 19, 2011

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We first went to Lindsay Volkswagon because their site indicated that they had the car we were interested in test driving on the lot, whereas the dealer much closer to us did not. We met Alfonso Monteverde and were sold on the dealership. He was extremely respectful, relaxed, and professional. He quickly saw that we were not going to buy a car on first seeing it. So he answered all our questions, gave us the literature we needed and let us go do our pondering. He checked in on us in a manner that showed he was interested in meeting our needs but not in a badgering or intrusive manner. When we were ready he set up a time, at our convenience, so that we would not have to wait around. Our negotiation was wonderful. No making us sit and wait for the "I'd love to give you this price but I have to check with my manager..yada yada yada". None of the "Well what do you think is a fair price for this car?" or any of the other ploys that makes buying a car an ordeal. We got a great price in all of 10 minutes. It was such a relief. We wanted a car configured an uncommon way so we had to order it. He processed all the paperwork and had us out of there in 30 minutes start to finish. He kept us in the loop on when our car would arrive. It actually came in early and he stayed late to let us come in and pick it up. Receiving a new car is always a happy moment but so often it is the joy after an ordeal. Alfonso and Lindsay completely changed that around. We were happy with every moment we spent with them. I heartily recommend this dealership and Alfonso in particular.

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emolegraaf

Mar 18, 2011

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Overall, the sales and service was wonderful. The sales consultant, Clyde Htoon was very informative, willing to answer any question I had, and provided more information afterwards. It was a very smooth process with a little waiting (normal process). I am pleased.

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gebbdogg

Mar 5, 2011

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I submitted an online request to take a look at a VW Golf TDI and was contacted within an hour by the Internet Sales Manager. To follow up, Lisan Rahman, easily the most confident, thorough, and knowledgeable sales professional I've encountered called me and personally spoke with me for over an HOUR. He didn't rush me, he didn't act as though any of my questions were elementary, and he was honest but encouraging. He made an effort to connect with me personally and go over any concerns I might have one by one.Upon getting to the dealership, Lisan greeted us and, in a rare display of complete trust and confidence, gave us the car we requested, without supervision, for as long as we wanted. He encouraged a thorough drive, assuredly stating that any car drives well at 5 MPH and that we should drive the Golf as we normally do to assess performance. Through this process we were able to drive to get lunch, take it on back roads, take it on highways, and test all the functionality of both the exterior and interior. Upon returning to the dealership we were sold on the model, but not on the color or features, and Lisan exhibited extreme patience while we debated back and forth. This process took a solid 5 hours. When we were finally ready to get into financing, the hour wait to which was somewhat excruciating considering we already submitted pre-approval financing online, Lisan checked in with us, brought us waters, made us laugh...basically, he was seeing the sales process through by not abandoning us at the least exciting point (i.e. giving people a lot of your money). Larry Schiro in Finance was just as helpful. He's calm, knowledgeable, and explains all of your options while also throwing in personal anecdotes to better prepare you for your personal experience. We felt confident following his recommendations and respect his proficiency in the financial field.Once we had sealed the deal, Lisan again took us to our new car, set up the Bluetooth for us, helped us with radio presets, and answered remaining questions. He was there until we were 100% certain with our decision before actually driving that car off the lot. It bolstered our resolution to make this huge decision, which we've (my husband and I) never undertaken together before, and which is still somewhat scary. But we know that we've still got support at the dealership if we need it.About the dealership itself: having visited another (unnamed) VW dealership in the area and having not received anything close to respect or even 50% product awareness, we were blown away by Lindsay VW. For one, there's space to browse inventory, space to test drive, excellent Internet pricing, and even nice waiting areas. It was what you SHOULD experience when you're anticipating spending what is an annual salary to some in one day.Overall, it was a top-notch experience. 100% recommended.

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holly.newton

Mar 1, 2011

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First of all, let me say that we went to another dealership first, and they were so pushy and arrogant, we almost bought a car we really did not want. Luckily, we got out of there before we did and went to Lindsay VW.Everyone we worked with at Lindsay was so helpful, hospitable, and polite. They did everything they could to make us feel welcome and comfortable. We traded in our old car, which is a process we were not looking forward to, but they made it stress-free for us. The price of the car we wanted was unbeatable; we were able to get the car we loved, without stressing about the payments. Derik and Bruce were both amazing throughout the entire process. Derik was sure to explain everything there was to know about our new car and answered any additional questions that we had about the buying process, etc. I cannot express how easy and fun they made this purchase for us, where some dealerships make it so stressful and put so much pressure on you. It felt like we were already repeat buyers with the focused attention that we received. We will definitely come back to Lindsay VW when we are ready to buy again, and will recommend them to all of our friends and family!

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dankwonmit

Feb 23, 2011

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First timer. Great car buying experience - price was unbeatable. Friendly sales experience. They gave great advice too - how to maximize my trade-in. Will come back for my second car. Everyone on this site seems to rate them high, and for good reason.

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jprender

Feb 22, 2011

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BEST BUYING EXPERIENCE! Clyde Htoon, thanks so much!Conducting a trade in transaction is always going to be a tough situation. Doing research and making calls to different dealerships can really demotivate someone on working with used car salesmen in general. Every time I would make a call I seemed to get in touch with pushy, condescending, and arrogant people that would try to get control over the situation by dictating the terms of the deal.Lindsay VW is nothing like that.Mr. Htoon politely followed up with me on more than one occasion to make sure that we were clear on what would happen if and when I came to the dealership. There was no pressure, no negative tone in his voice, I can't express how nice it is to deal with someone as knowledgeable, professional, and easy going as Clyde. I let him know that I had to get my finances organized and I would be in as soon as possible.Upon arriving I was greeted by the receptionist and had a chance to look around their showroom. Just being there gave me a great feeling of comfort, and as Clyde came out I knew I had made a good decision. I couldn't have asked for a more straightforward polite gentleman to deal with, which motivated me even more on doing business with him. We spoke about exactly what needed to happen with my trade and that we would be able to work the numbers until we came upon a mutual agreement that was good for both of us. He showed me the car in question and as I was out for a test drive, they appraised my car. This was the one aspect of the situation that I was really worried about. Having dealt with so many people that were telling me that I was wrong in asking for what I was, and after driving a car as amazing as a VW GTI, I was really worried he was going to come back to me and tell me the whole thing was going to be more expensive than I had planned. NOPE.Clyde stood by his word, and they honored the price of my trade in that we had discussed. The mere fact that I had finally come into contact with an honest salesman/dealer was all I needed to be convinced that I was in the right spot. I immediately wanted to give him the commission from my sale.After going through with my first test drive, I asked Clyde if there were any new models available. He mentioned that they had just received a new one, but they hadn't had a chance to run it through their shop, after making sure it was alright they sold it to me anyway for much less than I expected. Their in house manager, Blake (ROLL TIDE), was nice enough to let me know that they had to run it through their shop and run checks on things that the previous owner had mentioned before they could let it off the lot, which I was happy to wait for. I walked away with a great car, and the deal was well within my pricing window.These guys are the real deal, I had an amazing experience here, and I am recommending them to everyone I talk to that might be looking for a new car. Clyde, again, thanks so much, I can't say it enough.

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jennifera320

Feb 22, 2011

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One of the best buying experiences ever! The customer service from the time you walk into the dealership was professional. Clyde was really easy to talk to and did not pressure the sale AT ALL! He did not make promises he couldnt keep, every thing he said he delivered on. He had several customers at one time but kept checking in to make sure I was okay during my purchase. He made the purchase a stress free one! I'd recommend Clyde to anyone in the market for a car. He is a gem!!!

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burnz22

Feb 19, 2011

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From the moment I walked in the door until I drove off the lot several days later, Alfonso and the entire Lindsay VW team provided nothing but the best customer service. It was like a breath of fresh air compared to your typical car dealership. The atmosphere at Lindsay VW was open, friendly, and laid back. They have a great facility and the best sales and finance crew I have ever encountered. Alfonso is dedicated to meeting the consumer's needs. He was understanding of every question asked and every detail asked to be explained. Alfonso's service and attitude were geared toward helping me rather than selling me. There was no pressure at any point during the process. I will recommend Lindsay VW and Alfonso Monteverde time and time again.

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Kerridwynn

Feb 13, 2011

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I was treated spectacularly from the moment I walked in the door. It was my first time buying a car and they left me with an incredible impression of service and trustworthiness. I would definitely return to this dealership to buy another car. The sales person and the finance manager were both tip top professionals and made me feel right at ease.

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jbcsantacruz

Feb 13, 2011

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Very friendly and professional. No pressure sales and very helpful in getting financed. Will definitely return and recommend to friends and family. The quality of the vehicles in stock is fantastic and they have a vehicle to fit every budget. Thank you for all your help.

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willisdabiker

Feb 7, 2011

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Everyone I encountered at the dealership was very professional and customer friendly. This was my first new car buying experience; Lindsey VW and Trent made sure it was a pleasant one. Although I have at least 5 dealerships closer, I will not hesitate to go back to Lindsey for my service needs.

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swardius

Feb 1, 2011

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I worked with Nihad "Nick" Spahic for about three days on the phone about a 2007 BMW 525ix sedan that was advertised on their Website before I came into the dealership and actually purchased the vehicle. Nick was very easy to work with, a professional salesperson, and a good fellow to boot! The only complaint I have about the whole process in purchasing this very fine automobile was that they could not produce any documents saying that it was BMW certified pre-owned (CPO) although the CARFAX report shows that it became a "CPO" automobile at roughly 46,000 miles in either Mass or Rhode Island. Could have been Conn as well. Several people at the dealership, including the finance person, Dan Kuykendall, said that it was a BMW CPO car but they couldn't prove it. This has me disturbed because now I have chase and badger BMWas to whether or not the car is still CPO and has the remainder of the $50,000 mile/2-year bumper-to-bumper warranty (after expiration of regular BMW 4-year/50.000 mile warranty). If my research reveals that it is "NOT" a BMW "CPO" car, then Lindsay VW did not tell me truth.

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mca806

Jan 31, 2011

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Great experience buying a new VW from someone as knowledgeable, helpful, and friendly as Alfonso. He worked with me through the process speedily and with a minimum of hassle. I wouldn't hesitate to buy another car from him or to recommend him to family and friends.

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KCBAdAstra

Jan 26, 2011

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I came to Lindsay Volkswagen on the recommendation of a friend, whom raved about the great pricing of vehicles & excellent quality of service. I was directly recommended to Wolfgang Boeker, whom my friend had worked with on their purchase. I'd have to say that I've purchased several vehicles in my lifetime & this experience by far was the BEST. Lindsay Volkswagen had the exact model that I was looking for on lot, a BEAUTIFUL BLACK Jetta TDI Wagon at a GREAT price. Mr. Boeker was most pleasant to work w/ and extremely knowledgable of the brand, as his appreciation for it was most evident. It was nice to have a salesman who understood the quality of the brand, and if I remember correctly he was German as well. VW worked with me on financing, which Mr. Boeker saw through to the end. For anyone that is looking to purchase a new vehicle, I would first recommend a Volkswagen, second I would recommend Lindsay Volkswagen, and third I would recommend Mr. Wolfgang Boeker.

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Ruttman

Jan 20, 2011

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I absolutely loathe going to car dealers and buying a car. This was without a doubt, the most pleasant, laid back experience I have ever had with a car dealer. No pushy sales pitch, no pressure. Just a very helpful and friendly explanation of the vehicle, the options, all the details of the car and its operation. The finance department was just as pleasant an experience. Thorough explanation of the extended warranty and other alternatives. My son went here also and bought his first car. They didn't try to take advantage of his youth and inexperience. I will tell all my friends what a great dealer this is and I will be back when I need my next vehicle.

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AlbertCraven

Jan 20, 2011

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This is the second time I've dealt with Wolfgang Boeker at Lindsay Volkswagen of Dulles, VA. His helpful, professional attitude made me and my wife comfortable throughout the experience, knowing that we were getting straight answers to our questions as well as the benefit of Wolfgang's experience as a VW owner. He knew precisely the right vehicle for us, and he made absolutely certain that we were completely informed. In my lifetime I've probably purchased or leased a dozen vehicles, and this most recent experience with Wolfgang was the best yet.

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mswickedwahini

Jan 20, 2011

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January 2011Alfonso Monteverde in the sales department was so helpful and patient throughout the leasing transaction.Daniel Kuykendall in Financing was just as helpful and patient.Both Alfonso and Daniel were knowledgeable and helped resolve out-of-state issues quickly. Both worked above and beyond to ensure customer satisfaction. I would highly recommend Lindsay VW to family and friends in the future.I will definitely return to Lindsay VW for all my vehicle needs.

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abahrami

Jan 15, 2011

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Charles Nguyen was a respectful, friendly, and honest individual who made the purchase of our used '09 Jetta a comfortable experience. He explained all the notable components of the car, answering any questions we had about it, and immediately followed-up to make sure we had received all the help we needed after we bought the car. We will definitely consider this dealership first when we go looking for another car.

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pman332

Jan 12, 2011

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My experience with both Nihad and Lindsay Volkswagon as a whole was a very pleasant. I went there just looking to see what they had, with the intent to potentially trade in my car, when i arrived i was warmly met and, did not feel intimidated with any of the staff, as i have in the past at other dealers, Nihad walked me through the entire process and even helped me out with my Manual Transmission driving skills. Overall, i was very happy with the deal we were able to negotiate and would highly recommend Nihad and Lindsay of Dulles to anyone looking to find a good deal.

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hithmojr

Jan 12, 2011

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Walked in the door and Alphonso greeted us and asked how could he help us. He did a great job in showing us the cars, packages, and options available. After our purchase he showed us how to work various features. Larry, the finance director was also very informative. A great overall experience!

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2011GTI

Jan 11, 2011

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I went in to the dealer to purchase a new 2011 GTI 4 door. I have always used VW to buy my parts for my 2003 and everyone there has always been great to me, so when it was time to purchase I went there. I was introduced to Alfonzo, he is a very polite, friendly and honest salesman and I will be doing business with him any time I need another car! If you are hesistant to visit this dealership, don't be and just ask for Alfonzo and he will treat you like family.

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nudicles1

Jan 11, 2011

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This was a no hassle car buying experience. Lisan was great, no BS at all, just helped me buy the car I wanted at a good price. He was very attentive to my needs and very helpful. The only gripe I have is that I had to wait a while to do the paperwork to finalize the sale, but I guess everyone needs to be patient once in a while.

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mjin20165

Jan 10, 2011

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Lisan was very friendly, helpful, patient, and understanding. The sale took longer than expected, but he was able to work with me through the process. I appreciated his patience. And the paperwork process was done at a lightening speed without any hassles. I would recommend this dealership and Lisan to anyone looking for a pleasant, low stress car buying experience.

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ginwya

Jan 10, 2011

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I found this dealership on line, I called and spoke with Clyde Hooten, he was very informative, friendley, and helpful though out the sale. I had been searching for a used Volkswagon Beetle and found this one, that was priced just right. Daniel was very helpful with the financing part and the over all sale was pleasant. I was very impressed with the dealership and its employees. Great people to buy from! The VW drives great, and looks great. I am happy with my new purchase.

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Sanya

Jan 9, 2011

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I bought a used car from Lindsay Volkswagen. Because I live a 90 minute drive from the dealership (found the car on the internet), I handled the negotiation on the phone, and then hauled my family down to inspect the vehicle before writing the check.At the last minute, my brother in law (a mechanic) insisted in meeting us at the dealership to inspect the car. While there, my brother in law happened to run into a mechanic friend of his, and asked him for the low down on the car. The man said he'd actually tried to buy the car for himself and that it was exactly as represented.If you think one mechanic would tell another mechanic a lie just to support an employer, you don't know too many mechanics :)But I mention the chat between mechanics to illustrate that the employees represented themselves and the vehicle with scrupulous honesty, without knowing that I would have the ability to verify what they were saying. That's the sort of thing that gives me confidence when I write checks for thousands of dollars.Everyone was extremely friendly (I should mention that we got lost en route to the dealership, and arrived less than a half hour before it closed). They were all willing to answer all questions, and bent over backwards to accommodate our out of state needs. The price was fair. I enjoyed negotiating with Blake and would definitely buy another car at this dealership.

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milkmn

Jan 8, 2011

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Mr. Lindsay:I have now spent the last 25 contigious years working in the greater DC Metro area. This experience is often especially interesting given the vane, arrogant and narcissistic morons one encounters on a daily basis. Despite that, it's always a refreshing experience to visit with my team there at your dealership. Whatever car-related issues, concerns or anxieties arise, I know Erin, or her colleague Anna, is going to expeditiously get my Jetta in for Jeff (the best VW god I've seen since I left Europe in 1984), to do his magic.I've known Jeff since driving my first Jetta, a 1988, which he maintained for nearly 14 years. In it's later years, he affectionaly referred to it as the "Melwood Car."I've even called the Thelma and Louise from the PA Turnpike when I thought my car was acting up. They were able to put me through to Jeff who accurately diagnosed an errant coolant sensor. I was able to complete my 3 State trip without the additional worry and subsequent expense of having to deadline my vehicle.It's been a pleasure to work with Thelma, Louise and Danno. I hope to continue to do so for a long time to come.Thanks Folks!Cheers.R. Mark. Wright

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nsnyder53

Jan 6, 2011

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All of the staff I spoke to at Lindsay VW of Dulles was incredible friendly and helpful. The salesman I worked with, Lisan Rahman, was very knowledgeable and personable. He worked with me to get a great deal, and kept in touch to make sure I was happy with the car. I would definitely recommend Lindsay VW of Dulles to a friend, and will most likely return to them in the future to purchase another vehicle.

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ejoseph

Jan 5, 2011

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Lisan Rahman is one the very best auto sales consultants we have delt with, in terms of responsiveness and personal style. He comes across as a trusted advisor, is very educated on the vehicles and the market - he was a pleasure to work with. We would definitely work with him, and Lindsay VW again.

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SteveIsert

Jan 4, 2011

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I recently purchased a new Volkswagen CC - Lux Limited from Lisan Rahman at Lindsey Volkswagen. Lisan was extremely helpful and a pleasure to work with. He gave me a great price on my new CC and also a good deal on my trade-in without any haggling required. I couldn't be happier with our new car and the excellent service I received. I'd definitely purchase from Lisan and Lindsey Volkswagen again and would recommend them to my friends.

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2012wkinsey

Jan 3, 2011

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Very at ease sales and finance process as both Lisan/Larry were very professional and patient for a new sales client like myself. Lisan is even coming in on his day off to see that I receive my new car in perfect condition. This has been one of the few car buying experiences that I thorougly enjoyed.

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brophymp

Jan 3, 2011

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At the conclusion of this sale on New Years Day I expressed to the salesmen (Derrick) , finance (Daniel) & the sales manager (naem escapes me at the moment & he is a Florida fan) that this was the best car buying experience that I had ever had. I would definitely consider this dealership when in the market for a new or used car and shall pass along my high praise to my family, friends, & coworkers. Speaking of which, we shall be in the market for one in the early Summer 2011 as my daughter returns from college & she must negotiate with my son for exclusiver rights to the 3rd car. ROLL TIDE!!Mike & Pat Brophy

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daybreak

Jan 2, 2011

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Great selection of TDI Jetta's. I called ahead of my visit. Wolfgang was ready and waiting to asist me with my purchase. Test drove a few Jetta's, decided which one, bought it. No sales pressure. Wolfgang was very knowledgable of the cars. My new 10 Jetta TDI Cup Edition was priced $3,800 less than another dealer.

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gfmecm

Jan 2, 2011

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Great used car buying experience! No pressure at all. Nick just showed us what was available and provided answers to all of our questions. He really knows his products and let the car sell itself. Same situation in the business area. Daniel did a great job of explaining our options and letting us decide what we wanted to do. I would certainly go back to this dealer the next time I'm looking for a car.

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LindsayGTI

Dec 29, 2010

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Lindsay VW was a good choice when buying used. Their service from start to finish was professional. I did not experience the usual pressure that is often felt from a typical car salesmen; this strongly influenced my decision to buy from Lindsay VW. The quality of their cars are far above par and they aren't trying to skimp buyers in any way. Lindsay's prices are a little steep, but that is easily understood after seeing the quality of their vehicles and accounted for with their service.

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r.j.hall

Dec 28, 2010

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I was recommended to purchase my Golf TDI here via 3 people: my boss, my friend, and a customer at my work.Lisan is a character (in a good way), but he is also a very HARD worker. He made the buying process as fun as possible. When things didn't go my way, he pulled strings to make it right. Give him respect, and he'll give it right back.Daniel and Craig each helped me to finance my car. We played some hard ball and each party made some compromises, but I feel the numbers came out even better than expected in the end. Bottom line: I could NOT have made this purchase without their help. I drove off the lot with a new Golf TDI at a good price and some goodies in my "boot."

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2011_VW_TDI

Dec 28, 2010

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I've been looking at the Jetta TDI for several months. Lisan came highly recommended by a co-worker. Once I settled for an available package, Lisan was able to locate. Although it took several days for the vehicle to be transported to the dealer - finally arrived. Keep in mind as with any salesman, Lisan was extremely pre-occupied while juggling multiple customers. With that said, the entire process took longer than expected (basically 6 hours, not to mention previous trips to the dealer when the car I settled for wasn't at the dealer. All in all, Lindsey offered the best price.

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vwgerard

Dec 28, 2010

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Absolutely GREAT sales experience - knowledgable and friendly staff - experiences all the way thur F&I and Delivery were easy and thorough. Plenty of selection to meet all my demands and answer all my questions - either NEW or USED - I did hvae to pick one and I went for Pre-Owned VW Certified (which covers me bumper to bumper to 75K miles) as I felt this was the best value for me today - --- I would recommend Lindsay VW of Dulles to anyone looking for a VW !!!

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friedrichm

Dec 23, 2010

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I found their service, selection and processing to be excellent. I would highly recommend them to others. Their pricing and sales strategy were both excellent and the speed of service were both more than acceptable. Please ask for Lisan to ensure a good experience.

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Cormega777

Dec 22, 2010

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Alfonso came highly recommended as a salesperson for this dealership. I must say that he lived up to every expectation possible and then some. Combined w/ the manager Chris Vasquez, they were a winning combination. First time purchasing a new car and they took every ounce of skepticism out of the deal.

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DCVW

Dec 19, 2010

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I do have a VW dealership within walking distance but I preferred to purchase my new Tiguan 25 miles away because of the very professional and modern Lindsay dealership. Compared to the salespersons at 2 other VW dealerships, Trent is enthusiastic about the VW product and his employer. He did listen to me. He followed up in a very pleasant and professional way, by email, by phone and in the showroom. The whole experience was GERMAN quality!

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timwible

Dec 19, 2010

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My wife and I were debating between a Toyota Sienna and the VW Routan. We had visited six different Toyota and VW dealerships. We were really getting tired of the routine--park in "customer parking", getting jumped by a pushy salesperson, being made to speak with the sales manager and taking a hour to get the best "out the door" price--and stuggling to leave. It was exhausting. I am happy to say that EVERYTHING was different at LINDSAY VW. No high pressure sale, time to think, and knowledgable, professional sales staff. It was actually an enjoyable experience. We received the most competative price for the VW Routan without any haggle--they must leverage their sales volume to allow better deals. We also received quality service after the sale. If you are looking for a VW of any kind, go to Lindsay VW first.

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Jogo

Dec 18, 2010

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A wonderful dealer experience. The sales staff was excellent and guided us through the process without any pressure. I would use this dealer again and recommend them to friends. We purchased a new Jetta and the financing experience was clearly explained.

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Marianne Sipple

Dec 18, 2010

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I loved everything about Lindsay VW. I actually have another VW dealership within a 5 minute drive for me but would much rather make the 25 minute drive to Lindsay. My sales person Trent was fantastic and extremely knowledgeable about all the VW products. Its a very thin line keeping your clients informed with out appearing pushy. Trent does a beautiful job with this. When ever I needed a repair done my car was always finished on time and done correctly. In addition my car was delivered back to me freshly washed. I would never think of using any other dealership other than Lindsay for all my car needs.

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elo1

Dec 14, 2010

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Derik was great, very responsive, but not pushy. I inquired about the vehicle through cars.com and received and immediate response as well as a phone call within the hour. It was Thanksgiving holiday, so I knew I could not drive down to see the car for a little while. Derik called twice and was not pushy. I called on Saturday and he was able to meet me and show me the car. He was also able to answer my questions successfully. He was very professional and informative. I will recommend him to our daughter when it comes time for her to buy another car. THank you, we love the dealership.

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jhirshberg

Dec 9, 2010

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I went in to look at a specific car. The customer service was very friendly and there was no push to buy. The vehicle was well priced and under the market value. I would highly recommend the dealership and Derik. If I buy another car in the future, it will be with them.

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dacullen

Dec 9, 2010

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I went to Lindsey VW to look at TDI Jettas. Lisan was friendly and knowledgeable about the TDI's. He show me what was in stock and we talked about what I was looking for in a new car. We also talked about the changes in the 2011 models vs. the 2010 models. We took a good test drive and returned to the dealership and talked about the price and check on any finance deals that were available. I left that day with the car I wanted, spotless and with a full tank of fuel.

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rdhtvw78

Dec 4, 2010

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I have never had such a wonderful experience buying a car. Lisan was very friendly, helpful, patient, and understanding. I had special financial circumstances and most sales people would have given up on me as a lost cause, but Lisan guided me and advised me to put me in my beautiful new Jetta without pressuring me. And it took a month for the sale to happen! Lisan and the finance manager, Larry Schiro, gave me great advice and I am grateful for their assistance. I would recommend this dealership and Lisan to anyone looking for a pleasant, low stress car buying experience.

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cynthiax3

Nov 30, 2010

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The price of the vehicle we purchased was great. The salesperson we dealt with was very friendly. The van was used but looked almost brand new. Great price on our trade in. The finance people were very nice also and helpful. We were in and out in a timely manner.

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drenning17

Nov 19, 2010

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I had a great experience with this dealership back on 11/08/10. My brother and I drove 6 hours from Columbus, Ohio to purchase a certified preowned 2008 VW GTI. For one the price was perfect and the mileage on the car was amazing. We were greeted by Charles who was extremely helpful. The hospitality was top notch and nothing less. The sales manager was also very helpful and helped me to remember from then on why I was purchasing from them. I would definitely purchase another VW from them in the future. Thank you Lindsay VW of Dulles!

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drmoyer

Nov 18, 2010

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I went into the dealer after work in the middle of the week. Nihad quickly worked with me to figure out what type of car I was looking for and we got on the road test driving the car very quickly. He was very knowledgeable of the cars and allowed you to get a good feel for what you were buying. He helped navigate the area to find a stretch of road that wasn't backed up (no small task in the middle of rush hour in Northern Virginia). He then helped get to a price, between the car and the trade in value, that worked for both groups. While I was working with the finance department he got the car detailed and ready to take home, including finding some rubber floor mats that go with the car instead of the stock ones. Everyone from the manager on down were exceptionally friendly. They were all easy to talk to an seemed very interested in getting you in the right car.Overall, I would recommend Lindsay VW and Nihad Spahic to anyone looking to buy a volkswagen.

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myha18

Nov 17, 2010

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The salesperson that I worked with, Derik, was very friendly, knowledgeable and professional. He listened to what kind of car I wanted and was very helpful in finding he perfect fit for me that worked with my budget and needs. The service department personnel are also very accommodating and I have been able to get my car in for its yearly maintenance with ease. I highly recommend this dealership.

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YUMAC

Nov 15, 2010

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I bought a car from through Derik Zeitner and I will say that his service was very good. He went through all the paperwork and made sure I understood all the concepts, also I liked that the manager was very friendly. At the delivery, he made sure my car had a full tank of gas, was clean to my discretion, and made sure I left with no questions. Very good dealer, very good salesman, and very good overall customer service.

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cathylaakso

Nov 15, 2010

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I had the best experience with Trent Norris. He is very easy to work with and down to earth without any pressures. He is awesome, fair, and competent. I have recommended Lindsay Volkswagen to friends with Trent Norris as a sales person.I am very happy with Lindsay Volkswagen.Cathy Laakso

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grosales

Nov 14, 2010

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Trent was cordial and informative. He followed up when I asked, and did not bother me when I didn't. I had many questions and concerns, and he addressed them courteously and professionally. Once I decided on a vehicle, he had to do some work to make one they had in stock meet my needs. He was willing to do that (wheel swap), and I changed my mind, and wanted the Panoramic Sunroof. He had to locate the vehicle and get it shipped in. It all worked seamlessly.

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mbenezet

Nov 14, 2010

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Trent was very helpful and accommodating in the purchase of my new Jetta. No complaints there at all. I did feel too fast-talked into signing up for a high-end extended warranty from the charming and chatty finance guy, who's name I've forgotten, and regretted it later. Left a bad taste in my mouth about an otherwise stress-free buying experience.

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cai

Nov 13, 2010

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I have been taking my four VWs to Lindsay for service for the last two years. I am very satisfied with the service I have received. I have no problems with getting appointments to bring my cars in for repairs or scheduled maintenance. The Phaeton technician, Leo, is very knowledgeable and pinpoints any problems with a minimum of effort. There is also another technician that has worked on my daughter's Jetta, unfortunately I cannot remember his name. He did a very good job with her car after an unusual incident. The service manager, Mr. Boots, and Jimmy, the warranty work manager, have also been very involved and helpful in resolving issues regarding claims and warranty work.I have recommended the Lindsay service department to several Phaeton owners that have asked for a reputable dealer. The feedback that I have received from them has been very positive. I would recommend the Lindsay service department to anyone that asks me for a reference.

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kizquierdo

Nov 13, 2010

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I have had cars repaired and have been car shopping at many different places, and I have not enjoyed it at all. However the people at Lindsay VW of Dulles are make the buying and even servicing of a car a pleasant experience. I can not convey how wonderful it is to deal with a car salesman like Derik, who is not only friendly, but not at all agressive in his approach, totally accomodating to his clients, and completely honest. Because of this and the value we have received both in the help in purchasing the car right for us, and in the vehicle itself, we are repeat customers and fully intend to continue this relationship, and are recommending this dealership to our friends.In the same vein, the folks in Service are friendly, the work is done quickly, and completed within the time they say. They are very knowledgable about the cars, and are always willing to help with advice on problems or other issues with the car. Unlike some car repair places, where the car suddenly has differnt "clink" 2 days after you get it back, you can be assured of the expertise of the Service staff at Lindsay VW of Dulles to get it done right the first time.

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dsmit67

Sep 23, 2010

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Great experience, from sales to service.Trent in sales is a TRUE professional. Jeff in Service took care of all our service need in a timely manner and delivered car when promised.I would agree that this is not dealer is not the eaisest to get to but well worth the effort.

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stevestrackbein

Jul 7, 2010

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I wanted a car not in their inventory but on the way to their location. In the meantime, they wanted to finialize the deal so badly by the end of the month they tried to get paperwork done before the car arrived. They failed in all aspects and I wasted 3 days of my life there. Now they have the car, I refuse to work with those incompitent folks and they refuse to trade the car to another dealership b/c they know its me.Don't bother with them, plenty of other Volkswagen dealers in the area.

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passat06

Apr 8, 2010

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I purchased a used Passat in Sept 09 as a CPO vehicle. I was ripped off royaly, they sold me the car for 3500 dealer retail over the starting point of negotiation should have been (NADA). I know they are there to make money but that is just plain stealing to me! My tax assesment recently came from Virginia and the car was vauled at HALF what i paid for. The sales man and manager should be ashamed of themselves! It was back at the dealer 4 times in one month for faulty equipment. The service team broke a keychain and then denined it! The car was there for 3 days before someone bothered to look at it. I could make a list of another 10 complaints as well.When you call this dealer, you will never get a person besides the receptionist who just transfers you to people who dont answer the phone and don't bother to call you back! Stay far far away from Linday VW in Sterling unless you want to be cheated and lied to!

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jwalters

Sep 17, 2009

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I had the alternator in my 2002 Passat replaced in October 2008 by Lindsay VW. The alternator failed in August of 2009 at 10,175 miles of service (the parts and labor carry a one year or 10,000 mile warranty). Because the failure occurred more than 30 miles from Lindsay, I had the vehicle towed to another dealership when the electronics failed and the car shut down. When I discovered it was a repeat failure of the alternator, I contacted VW and Lindsay to get support for the issue. As alternators are not a part that should fail in such a short period of time (reasonable life is over 50k miles), VWofA paid for the part, however the dealer to which the car was towed could not get VWoA to pay for the labor. VWoA claims that they would not cover the labor as they only supply the parts and that I should ask Lindsay for some compensation for the labor. Lindsay claims that they installed the part that they were supplied correctly, so they should not be laible for the additional repair. So, I am out $700+ because an auto manufacturer and its franchise dealer are blaming one another and forgetting about the customer. As the on the ground face of VW, Lindsay should have stood behind its work, fixed the problem itself or paid for the other dealer to fix the problem, and then taken up its claim for compensation with VW...not put me in the middle. Instead I have to pay ransom to get my car fixed and then try to get my money back.UPDATE: After sending certified letters to both VWoA and Lindsay, VWoA called me and restated their position that they woudl not apy any additional fees. At least they called me, Lindsay apparently doesn't care enough to pick up the phone.

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CappyDen

Aug 26, 2009

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Well where do I begin... let's start with the rear windows falling out and into the doors on the very first day we picked up our new 09 jetta. It was discovered that the window tracks were installed upside down in Mexico. Lindsay had this car for over 4 months on their lot before we bought it and no one there checked these windows? This car was not even PDI'd (Pre Delivery Inspected) probably. Shame! Week two... we receive a Safety Recall from NHTSA warning us that the front drive shafts could separate from the trans-axle causing us to have a "severe crash" because the bolts that hold the axles to the transmission were improperly torqued at the factory in Mexico.... nice! VW had to recall over 22,000 cars. Day after... No sooner were we able to make an appointment for this serious defect, the transmission (a DSG) started acting funny. This got so bad that it would surge forward from red lights, shift gears up and down and down and up like nuts while gently accelerating... and slip/pause jerk/stall while trying to merge with high speed freeway traffic that nearly caused us to have an accident!!!! At 623 miles our DSG transmission was completely acting CRAZY... it was KAPUT! Turns out Lindsay VW and VWoA both knew well about this serious and potentially dangerous DSG malfunction for more than a year before selling us this car for our 16 year old son to use! There was NO disclosure of this serious and possibly deadly defect when they shook our hands and handed us the keys... and they KNEW! They told us they did....... wow!Hold on this GETS WORSE! Long story short, the National Highway Traffic Safety Administration has just recently opened (7/17/09) a Federal Investigation into VW - DSG malfunctions because of the numerous and horrifying complaints that were recently filed with them... NHTSA and CAS (Center for Auto Safety in Wash.DC) have estimate that this may have far reaching consequences for VWoA, between 50,000 and 200,000 vehicles since Audi's also share the DSG tranny in their A3 and TT models, which have also filed malfunctioning reports. VW opened a vol. recall because of a faulted temp.sensor... but the true reason DSG's are failing are faulted Mechatronic Units, warped clutch packs and/or bent clutch forks. Don't be fooled... DSG's, at this price range, weren't ready for prime time. NHTSA has not closed their investigation into DSG failures.In fact VW DSG failures are now being reported worldwide. Do you own either a VW or an Audi with a DSG or Direct Shift Gearbox transmission? If you're having issues with its performance get it checked out ASAP and contact the NHTSA at 1-888-327-4236... good luck...We were once loving VW loyal customers... The rating above should really be -10 stars for both Lindsay and VWoA. Check the latest 2009 JD Powers & Assoc. rating on VW dependability record, they are at the very bottom of the list. Check it out.BYE BYE VW for good.

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nycluxury

Jun 19, 2009

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I recently took my gf's Beetle to replace a burned out headlight bulb (retails for $9.00) & check steering vibration (probably from worn unrotated tires). They claimed I needed a complete headlight unit for $500 versus $45 to just replace a bulb. Service tech claimed the "seal" failed & so moisture would get in and just burn out the new bulb & cause more damage. Nonsense!! There was NOTHING wrong with the seal. The new bulb is in, I've driven in very heavy rain and NO PROBLEMS!!Worn tire caused shim, so they wanted to sell me all new tires at $125 each. I said to just rotate ALL the tires since I can still get 2k more miles then change them in the fall. Service tech only rotated 2 tires and didn't even add air!!Finally, they claimed that brake fluid was dirty and needed to be flushed for an additional $90. More nonsense.Here's the deal: Since car dealers are HURTING BIG TIME due to lack of sales, they are trying to compensate by providing unsuspecting bogus repairs. Find yourself a good local mechanic and forget these guys.BEWARE THIS DEALERSHIP, WE WILL NEVER GO BACK!!

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topex

Apr 23, 2008

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While there service is great, you have to be very careful with what they quote you. They quoted me a great price for tires, what they neglected to inform me is that they were putting on a tire that was 2 models below what I had on there. So lesson for you, question every single detail lest you be screwed. The person I delt with was Ali.

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GTI07

Mar 8, 2007

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Best Dealership Ever

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savinda

Jan 27, 2007

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After my last review, I have been contacted by the general manager to resolve the issues. All problems with the car have been fixed. In order to compensate for my inconvenience, the next two maintenance services will be covered by Lindsay one of which is a major service.

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savinda

Dec 23, 2006

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I purchased an '03 Passat Wagon sold as Certified Pre-Owned from Lindsay VW in Sterling VA. The car has been very enjoyable to drive and operate. However, upon receiving the car, defects have been discovered that are listed on the 112 point inspection for CPO and should have been repaired prior to sale. These include a missing key, bad speaker, inoperative warning chime, seat heater not working, bad windshield washers, bent trim piece, and a bad CV boot. Also, upon driving the car home from the dealer the check engine light came on. I live in Maryland and this state requires a vehicle inspection of used cars prior to issue license tags. This certified car failed due to the bad CV boot. Since the drive back to this dealer is about one hour, I have to use the local dealer for service. Bob Darby the service manager was contacted. He stated that they do not guarantee passing Maryland inspection even though the bad CV boot is clearly on the list of things to check. He did not seem to understand that all these items should have been caught in their certified inspection. Some of these items were repaired by Lindsay after leaving the car off for four days. Others were uncovered later and required two visits to a local dealer for repair. The total of 8 defective items that have been found equate to a 7% defect rate. I have no assurance that the remaining 104 items have been inspected. Nor does this insure that defects not obvious to me are yet to be exposed. I have requested that the car be re-inspected by the dealer and have been refused. I also spoke with Nichole at VW customer support and she said "we cannot make the dealer re-inspect".I spoke with Butch Otey, the manager of the dealership, on a Friday and explained my lack of confidence of the CPO inspection. He was very friendly and sympathetic. He said he would check the history of the car and speak with the Service Manager and get back to me. He also suggested there may be some compensation for all my trouble. I never heard back from him. I called and left him messages on two occasions and he has yet to return my calls.

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Gstrein

Aug 25, 2006

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Purchased our Touareg from Stohlman VW and they are very busy and crowded most of the time with limited parking. Lindsay VW opened a few months after our purchase but I decided to take it to them for a shot at Service. I spoke to Ali in Service and he told me to bring it in and they's service it and do some warranty repairs at the same time. I was greeted as if I had purchased the car from them and had a loaner car sitting waiting for me. Ali continues to service the car and I always have updates and reports on parts that need to be ordered. When I pick the vehicle up it is clean and parked safely inside. Ali is the best Service Advisor I have dealt with after owning multiple Mercedes, Range Rovers & Audi's over the years I have dealt with every local dealer in the Metro area (VA & MD).Jerry Holloway will soon have my business for a new Touareg we are getting in Sept. Jerry has been a pleasure to deal with and even e-mails updates on our custom order.One thing that is very different about Lindsay is that they are enthusiastic about the product and many of the Sales and Service folks frequent forums such as VWVortex.com and contribute as well as helping others. No other dealer has ever spent so much time and effort building their business.Highly recommend the dealership and please ask for Ali in Service when you visit. Tell him you've read some nice things about him on-line and he'll likely smile and take good care of you.Keep up the great work Lindsay!!

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Arnaud Fischer

Jun 28, 2006

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Pretty bad post-sale experience. From the minute I wrote the check to purchase a golf at Lindsay Volkswagen my experience has been pretty bad. First I was told they were going to replace the remote (key). It's been 2 1/2 months, I am still waiting to hear a resolution. Lights have come up the dashboard, taken the car back to have them checked, been told the car is working just fine, they have no idea why it happened. The right front window went off track under the rain of the past days and I am told to bring the car at 9:00am, haven't heard back from them past 3:00pm and I am supposed to get the car back before end of day to go pick up my son at daycare. Pretty unreliable, forget loaners, they simply n't waht-ever problem the car they sell you has ... after you write the check. Of course! Won't buy a car there again. Customer support and service is fine as long as you don't need to interact with them.

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03AccordV6

May 9, 2006

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Tom and I worked together for over a year in anticipation of the new MkV GTI. He let me drive a MkV Jetta right after they came out...and then a MkV GLI...and eventually a MkV GTI. He stuck with me...as I did with him...and kept me updated every step of the way. I eventually custom ordered a GTI from the factory and expected to wait for 12 weeks. About 9 weeks into the "big wait" I asked if we could make things happen sooner...and Tom came through!He had the right color and options coming in within days. Everything was perfect except for the lack of 18" wheels...which he pulled off another car. Afterwards, we had my exact configuration and made the deal 3 weeks earlier than expected. The car is great!!They will try and sell you on teflon paint coating and other added-value features...but that's pretty standard. But...they don't stick on "appearance packages" (ie mudflaps, pinstripes) and tell you they can't remove them. Plus, they don't pull the "second sticker" trick with an "adjusted market value". Just a nice, new, clean, straightforward operation with pleasant people.I made the switch from a Honda to a VW...so...if consumer reports is right, I definitely need to be comfortable with my dealer! Wish me luck!!

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sizzla

Feb 12, 2006

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My VW developed a problem after I took it in for a routine servicing. The problem was a direct result of an adjustment Ali had recommended done when I took it in for servicing. When I took the car back with the resulting problem, Ali said that was a problem with the model & was covered by warranty.Needless to say despite being assured the part would be available in 2 weeks when I first reported the problem, I had to go back to the dealership after I didn't hear from them in 3 weeks & nobody returned my calls.Ali finally calls me after 4 weeks and says I will have to wait another 3 weeks for the part!!!All this time, I'm asking for a loaner car because my car is defective & constant use is causing further deterioration, but David says VW isn't ready to pay for a loaner car!!!

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EdwardZ

Dec 26, 2005

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My son purchased a 2002 Certified Jetta November 19th with a factory warranty. The salesperson said that if we had any problems they would be taken care of. After a week the breaks had to be replaced. Three weeks later he noticed a tire had cracks in it and called the dealership about it. The receptionist said the manager with was out but would call back. He never did. My son called again and left another message, still no call back. On Christmas Eve my son had a blow out on a major highway and could have been in a serious accident. When we finally reached the manager we were treated very unprofessionally, as if it were my son's fault. He said the cracks were due to going over potholes. My son had driven the car approximately 1,000 miles, on major highways. THe manager then said he would find some used tires from another Jetta, but he couldn't find any. He then said he would put on a new tire and would split the cost, which I never agreed to. He charged $200 to replace the tire, which we feel is inflated. I then asked him for the name of the Volkswagen Regional Manager and he said " I don't his name or number, you can find it on the Internet" and he walked away.The major problem is the unprofessional way we were treated after the car was purchased. It was a very unpleasant experience. I could not recommend this dealership to anyone buying a car.

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