Used Cars for Sale at Lithia Dodge- Used in Las Cruces, NM

Antonio Jojola

Aug 14, 2016

We felt that Mr. Sean Pichardo was competent, listened to our needs, and addressed issues we had completely. He explained in a way that we could understand. HE WAS FAIR AND VERY RESPECTFUL.

Deb

Aug 2, 2016

Excellent Service! Our sales person, Raul Varela, was helpful and knowledgeable. He walked us through the entire process with ease. All of our inquires were answered with consideration to our purchasing needs.

NAP

Aug 2, 2016

We came looking for a car that would fit our budget, be safe, reliable, and easily maintained. As soon as we entered the building, we were instantly greeted by the Lithia staff and introduced to a salesmen (Raul Varela).During the whole process, Raul was completely amiable, gave us undivided attention, and answered all of our questions in a straightforward manner. He helped us determine the best car for us and, needless to say, we loved it!Overall, our experience at Lithia was great! Every Lithia staff member that we came in contact with were friendly, knowledgeable, and attentive. We will definitely be recommending Lithia to others in the future!

Oscar P

Jun 30, 2016

Great customer Service! They gave me best possible deal right away to make my car buying experience quick, friendly and easy! Strongly recommend if you're in search of a new car to come here!

Ram fan

Jun 29, 2016

Scheduled my appointment over the phone with Roger Kelley and told me he could help me the same day. I was so thrilled because we were traveling and needed help. He had us out the very next day considering the situation we were in. Thank you so much

Happy Camper

Jun 29, 2016

Scheduled my appointment last week for a recall and the day of my appointment Roger Kelley had all my paperwork ready to go and even when I came to pick up my car all I had to do was sign and go. Was in and out with no hassles or waiting. Definitely different than how I'm treated at Jack Key .

Lorrie Harker

Jun 15, 2016

I recently relocated to Las Cruces from Amarillo Texas and i guess the road trip was a little traumatic to my vehicle as i seemed to be having problems with my transmission. My vehicle was "clunking" horribly. Being new to the area, I had no idea where to go or who to call. In my travels around Las Cruces I had seen Lithia Dodge on Telshor and although reluctant to check them out due to owning a Lincoln, I stopped by anyway and I am so glad i did! Turns out my tranny was not falling out (as i assumed) but instead i was out of transmission fluid. I am so grateful for the wonderful and honest customer service of Chris Brusuelas in the Parts Department.

Jimmie and Amber Luna

Jun 4, 2016

Rudy is a great salesman. Complete asset to your company. Very friendly and efficient. Very happy with our purchase.

Ram 16

Jun 2, 2016

Did not feel any pressure tactics during trade in and purchase of a new Ram. Treated with courtesy during our visit and all information was presented before our transaction without any hidden details. Thank you Alex & the Lithia team.

Ashley

May 29, 2016

The entire staff was great and made this car purchase the easiest ever, most efficient experience. No pressure, found the perfect car, will recommend highly. Gilbert was very patient while I made my decision.

Malder

May 25, 2016

The maintenance manager and crew members were very professional, and worked expeditiously. My only thing is I don't recall the names of the individuals. But, was treated with the up most respect and professionalism. Thank you, Maria Alderete

showdoglady

May 21, 2016

I have been bringing my car to Lithia Dodge for a while. But there is a new service advisor, Roger Kelley, which just brought this dealership's professionalism and friendliness to another level. Kudos to whoever hired him!!!!!!

Johnny P

May 21, 2016

Scheduled my service appointment with Roger over the phone and the day of my service appointment it was pleasant quick and actually very nicely priced for an old change. But Roger was the friendliest service guy ive ever met at a dealership.

Elizabeth Zamora

May 18, 2016

Excellent service, I was happy with the vehicle I purchased. It is exactly what I was looking for. The team at Lithia Dodge at Las Cruces are respectful and attentive. I trusted in them, they answered all my questions. Respectfully, Elizabeth Zamora

ejrangel57

May 12, 2016

This is my second review, my first one talked about how impossible it was to get in without an appointment and how it was so frustrating that this was the only Dodge dealership in Las Cruces. Today, however, I had my 12 pm scheduled appointment for an oil change. I gave up my lunch break to fit in my oil change because I am ridiculously busy! I check in 10 minutes early, 12:25, 35 minutes of waiting, I am informed that my truck is just getting started on and it will be 20 minutes. I told them to bring it down because I had no more time left. Why make appointments if it's not going to get done in a timely matter anyway? They said,"Sorry we seemed to have double-booked and "so and so" left to lunch without telling anyone." This just made me more upset and so pissed. This is absolutely ridiculous from this company. I will be looking else where to get my oil changed, but doubt I'll find a place that will document my oil changes through Dodge. If I did my job like they are doing theirs, their children would not get an education! GET A CLUE!!! Such a waste of my time with this place.

Dodgechargergirl

Apr 14, 2016

I went in for a recall and oil change and they got me out of there sooner than expected. Service man was very knowledgeable and friendly.

Dodgelover1415

Apr 1, 2016

We have purchased 4 vehicles from Lithia and wouldn't shop anywhere else. The salesman are knowledgeable, friendly and go the extra mile to make sure your satisfied. We have had a few bumps in the road with service but the manager ensured to correct any flaws and have since been corrected, the last year of visits have been fast, friendly and everything you would expect in a service department. We definitely recommend Lithia!

Al

Mar 30, 2016

Alex was very helpful and thorough. Alex was professional and courteous. Great experience. Sales manager was also professional and courteous. An overall very good car buying experience. Alex listened to our needs and answered all our questions.

Taoseno 153

Mar 26, 2016

I trailored my 2014 ram truck 370 miles to Lithia Dodge of Las Cruces where purchased. I called Service Adviser Mike Romero about a bad fuel pump. Mike called as i got in to Las Cruces and he helped me get Road Side Service to get my truck to the dealership for repairs. Parts were ordered Mike kept me updated on repairs. Mike called truck was ready. My dodge ram looked new, Mike had it washed and ready to go. I could not ask for a better Service Advisor than Mike Romero.

Matt caltrider

Mar 24, 2016

Under construction , to congested it was hard to miniver threw parking lot. The people were friendly and did there jobs

Connie Hettinga

Mar 8, 2016

it was an easy and good experience. The service rep seemed to know what he was doing and was very nice.

l69white

Mar 2, 2016

I recently visited the Lithia Dodge dealership in Las Cruces to purchase the parts and fluids needed to do a transmission service on my 2007, 6.7l Cummins powered Megga cab. I found that all supplies I needed were in stock and priced reasonably. Matt Rosales is the parts specialist that helped me and I found him to be courteous and knowledgeable able. If you go to Lithia I suggest asking for Matt in the parts dept...

Jon baker

Feb 27, 2016

Great deal couldn't be happier! I really benighted extremely from this deal

landshark123

Feb 26, 2016

I couldn't make an appointment for service, but they told me they could work me in if I brought my truck in early they would work me in. they got it done right away - fast service.

Adrgra777

Feb 25, 2016

Basically I needed parts for my vehicle and running around place to place. Thank you matt at lithia dodge in las cruces. Called Matt and he did above and beyond to get my parts.

Jim Hawbaker

Feb 11, 2016

I was happy with the transaction and everyone I dealt with, as was my wife.

JIm

Feb 4, 2016

Prompt attention from all parties. Finance process was done in a timely manner. Very satisfied with the experience.

Brenda Bouvet-Mendoza

Feb 3, 2016

Very good experience! Pleased with inventory and the fact that your dealership agreed to pay off my trade with no hassle because you cared about my business!Completely satisfied!!

Packing House

Jan 29, 2016

I needed a new key fob burnt for my 2014 Ram 2500. I only received 1 key from the dealer I bought the truck from. They were not helpful. Your service department was most helpful and very professional.When I need another automobile Lithia will be the firs place I go.

Mark

Jan 12, 2016

Windshield wiper wasn't working. They got it in, got it fixed. Great service, very friendly and knowlegeable. Highly recommend this dealership and the service department!

Rudy S. Silva's Lithia Dodge 5 Star Experience

Jan 10, 2016

What can I say....If you bought your new Dodge truck or car anywhere else but Lithia Dodge in Las Cruces, NM!!! YOU DIDN'T GET THE BEST DEAL LIKE I DID!!!!!!!I would like to thank My Lithia Dodge Professional and Courteous Sales Team ...Raul Varela, Vince Armijo and Stephen in Finance for helping me purchase my New 2016 RAM1500 HEMI 4X4 "Big Horn" Crew Cab!! I LOVE IT !!!!! I'll be buying all my new trucks in the future from Lithia Dodge LasCruces, NM !! You guys ROCK !!!!Sincerely,Rudy S. Silva

Jnieto

Jan 3, 2016

Great service here and both Mike Romero and Richard Nicoll were able to get my vehicle check and service the same day I greatly appreciate them. thank you.

revavoldaticloud.com

Dec 31, 2015

Leaking heater core, service representative was able to work us in and make the repairs on New Years Eve and still work with us on the price of the repair. I am very satisfied with the overall expereince and plan to use them again.

Drewfus50

Dec 28, 2015

Great service. Greeted promptly and warmly by service advisor Michael Wasson.Arrived at 0800 and repair was completed and I was on my way by 9:30.

DadGenius

Dec 17, 2015

The process just took a little over 2 hours, from the time I got in the door and when I signed my name on the dotted line. My wife picked out the vehicle that she wanted and they had it parked out front when I drove in the dealership. David Provencio is very professional and also got to give 'Props" to the Finance Man Steven(on his day off) got us great numbers. Closed the deal with Katlin Martinez and called the wife to pickup her new vehicle. Happy Wife is a happy home! I just had to thank Vincent Armijo(GM) that he's got a great team and very courteous people. I can truly say that, they more than delivered what they promised my wife. David and Steven were awesome.....you want to be treated fair and honest go to Lithia Dodge of Las Cruces.

Dodge415

Dec 17, 2015

Took my truck in as it was having battery issues. Mike Romero in the service department took great care of me and made my repairs a priority as I was about to leave for a trip. My truck was repaired quickly and ready for pick up by the end of the day. I would highly recommend Lithia Dodge of Las Cruces for your vehicle service needs. Big thank you to Mike Romero in service for the quality care and service he provided me!

M A Morris

Dec 12, 2015

Process took very little time including a recall issue. Employees were verypresentable and efficient. Will continue service.

Brian

Nov 19, 2015

Lithia did a great job selling me this truck. I was in and out.

larway

Nov 11, 2015

My wife and I have both brought vehicles from this dealership and every time it has been a great experience with the sales person that helped us.

L.Reynolds

Nov 6, 2015

Lithia Dodge of Las Cruces has truly become our new family. They treat you with respect and they make you, the customer priority one. We bought a used car in 2014 and one year later, we returned to purchase a brand new one. If you are in the market for a vehicle, you absolutely must make Lithia Dodge of Las Cruces your place to buy a car. Be sure and ask for Richard Eckert and tell him the Reynold's Family sent you.

n8tucan

Nov 2, 2015

Took my Hyundai Sonata to get an oil change for the first time and felt welcomed right away. Did not catch the name of the mechanic who first helped me but he was very friendly. Bezzy Torres then showed me around the store and showed me some of the vehicles that they have on the lot and made sure that my wait was not excruciating

Bobbie Jean

Oct 30, 2015

I recently bought a vehicle at Lithia Dodge, salesman Raul Varela provided me with excellent customer service. For it being my first time buying a vehicle, i never knew it would be this easy.The process was very quick. Raul, made this experience less stressful and was very helpful. I would highly recommend my friends and family to purchase their vehicles from Lithia Dodge in Las Cruces, NM.

optical john

Oct 16, 2015

Service Dept. was unable to print copies of my certification that "recall work "had been completed.............because "corporate headquarters" would not approve purchase or repair of a troublesome printer that had been plaqueing the service dept for some time!!!!!

Rick Reichert

Oct 9, 2015

Very good. Friendly got me in ahead of time and out of shop in the time they said it would take.

fangel

Oct 7, 2015

Great Service! Recently took my Dodge Avenger in to get looked at. Mike Romero was very courteous and helpful. Called as he said he would to let me know the status on my car and what the plan was. I will for sure continue to recommend Lithia Dodge of Las Cruces to family and Friends. Thank you Mike!!!!

Happy buyer

Sep 24, 2015

Thank you John for all of your help on Friday. Very knowledgable, very friendly sales staff. John was GREAT!! I will for sure recommend this dealership and John to all of my friends and family.

Veronica

Sep 23, 2015

Great service, Thank you!!!!!WOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

SG

Sep 22, 2015

Lithia will take care of their customers..They are a very easy dealership to work with. The sales department people are all very friendly and welcoming.

Paul A. Gromatzky Jr.

Sep 15, 2015

Very good, The staff went out of their way to see to my needs and I was very impressed. With the exception of the pitch for the extended warrantee that I am still not sure does anything more than lighten my wallet, I felt very good about my overall experience. That says a lot. I have purchased many cars and trucks over the years and I usually come away feeling like I got screwed and didn't even get a kiss.

LBarraza

Sep 3, 2015

Went in for an oil change without an appt. They were booked for the day. I asked if they would call me if an opening came up. Sure enough I get a call at 3:48 pm that same day, took my car in for the oil change and was back at my work by 4:35pm. Perfect kind of service. Mike Romero, was very attentive and incredibly polite. Definitely recommend them.

Charger09

Sep 1, 2015

Great Service! I take my Charger there for everything. The manager Pete goes out of his way to make sure I am taken care of. The staff is always friendly and accomodating. Being a female, I am not taken advantage of. Recommendations are made to ensure my vehicle stays running like new, but never pushy. Thank you.

tjh

Aug 27, 2015

I was having trouble with my vehicle the engine light came on I went and got it tested for free at auto zone and it came as an electrical problem with a control unit in the intake manifold. They suggested I take it to the dealership because the vehicl being too new they couldn't order parts for it. I rolled up to the service department with my test results receipt and was told let us run it and we can see if its the same error codes it was. Only difference was at the dealership they were trying to sell me an entire intake manifold rebuild kit which was going to run between $1200-1800. I paid my $150 test fee and went to get a second opinion at pep boys I showed them the results of both test and let them know what the dealership was trying to repair. They looked up the codes which all showed electrcal issue and printed a sheet of possible diagnosis and told me to take it to Jack key.They checked the manifold which came out fine and everything on the diagnosis sheet. It turned out I had a burned out control switch on my intake manifold actuator. Which only ran me $650 to repair.

Vbollschweiler

Aug 25, 2015

Great service! Beginning with the day I purchased my Jeep, up to years later taking my vehicle in for maintenance. Great guys. Very quick services. While I waited, I was greeted and offered a cold and refreshing bottled water. I hardly hard time to relax before my vehicle was already ready :)

bobbiejean6225

Aug 24, 2015

This was the best experience I've had at any dealership. Salesman Raul Varela was courteous helpful and was able to show detailed breakdown of everything being sold to us. For it being my first time buying a vehicle, i never knew it would be this easy.The process was very quick. Not at any point were we pressured or harassed about a sale or given any kind of run around. Will visit again and do recommend this dealership.

Teresa

Aug 24, 2015

My two sisters and my parents purchased vehicles at Lithia Dodge of Las Cruces, friendly staff and great service! I would recommend Lithia to all my friend's and family! Raul Varela is a great salesman!

One Amazed Customer

Aug 23, 2015

I went in thinking I wouldn't get approved for a vehicle Angelina, Jason and the finance dept. Worked very hard to get me in the vehicle I wanted and to the payments I needed to stay at. In fact they got be under the payment I wanted. I absolutely love this dealership and will be sending my friends and family to check them out. Thanks

karmeris1

Aug 20, 2015

My service advisor, David Russell diagnosed an issue with my 2010 Dodge Charger. He knew about the 100,000 mile/5 year power train warranty, which I was unaware of. Their was a clicking noise in my engine. David and the technician detected an issue with my rocker arms. They replaced the rocker arms and additional warranty work to put my car back like brand new! I love my car and they made it even better Their automotive knowledge and expertise in the Industry separates them from the rest. They are the best!

Me

Aug 14, 2015

I bought a 2006 Toyota Corolla with 94000+ miles. The sales person was very kind but maybe didn't completely listen sometimes. The car had been shampooed and not aired out well, so it had a stench. Since then that has mostly disappeared. They should be more careful with that because it doesn't give a good impression. Otherwise the car worked great and is very pretty. I am happy with it and the overall transaction. I will more than likely return for possible future purchases.

kparnacher

Jul 22, 2015

We were able to get a good deal on a 2015 Dodge Challenger. The service provided by Larry and the finance manager was impeccable. They were very efficient and paitient with us in haggling an affordable price. They really did want our business and did everything they could to make sure we left with the Challenger. My only real complaint is that they did not really clean and detail the interior of the vehicle. But man, what a great car!

Ben1

Jul 13, 2015

Honest and real easy to work with. No problems in negotiating. Recommend this dealership to anyone looking for a decent or new vehicle. B.Trevino.

Sam

Jun 27, 2015

Service department is efficient, friendly and fast.

Tom1506

Jun 20, 2015

We received very good service from from Raul, the sales person and Ray the manager. They made the experience less stressful and they were both really helpful. Also, their prices on the 2015 Dodge Journey were better than any others we found.

ajimenez78

Jun 19, 2015

Alex Carrillo was very helpful. I had a great experience purchasing a vehicle from him. I will definitely go back to him again and refer people to him

dsharpe101

Jun 17, 2015

When deciding to make a new car purchase Lithia of Las Cruces made this decision an easy choice. Alex Carrillo was extremely helpful and narrowed the decisions much easier for me and my family. I am grateful for his knowledge of the vehicles he was selling and his enthusiasm of making sure I was satisfied with my purchase.

dsharpe101

Jun 16, 2015

My car salesman, Alex Carrillo, was very helpful in the decision of making a new car purchase. He took what I wanted out of a car and narrowed down the selection so that I could make the appropriate decision that my family could be happy with.

Gwen32

Jun 7, 2015

One of the fastest processes I've ever had buying a car. The paper work process was fast and painless. Sales person and manager were very helpful.

Freddy Calderon

Apr 22, 2015

Very friendly and professional place. I will be recommending family and friends about this place.

dude77

Apr 14, 2015

I had bought a new Dodge Challenger a year ago and was interested in a new truck.I dealer with Isac Cole on the truck.Isac sold me my Challenger and he is a very knowledgeable salesman.He is also polite and has the no pressure aditude...great person great saleman.But here is where I am unhappy as a customer.When haggling on the deal on the truck the manager Raymond A starts disrespecting me on the deal.Like I told him your going to lose a sale because of 250.00 difference on price of truck.He talked down to me in front of others and I didn't appreciate that coming from a mamager.We agreed on my price and I paid for the truck in cash this last Saturday.This Monday I show up to pick up my truck and it hasn't yet been brought thru shop for safety checks and detail work. This was 230 pm hours.I addressed this to manager Ray A and his rude answear was...we have been busy today and we just can't stop to get your vehicle done!!!!Again total disrespect by him...you've got my money but yet forget the customer service experience.Truck will be ready on Tuesday but after my experience with this manager and his disrespectful attitude toward me makes me think that I should have never bought this vehicle from Lithia Dodge.If I am not happy with the out come of this issue tomorrow Tuesday...Lithia Dodge can keep the truck and refund my money.This has stressed me out....no person needs to be disrespected like Ray A has done to me. David Aguilera

alex.rhodes

Mar 15, 2015

I recently had a pre-negotiated price for a 2015 Dodge Grand Caravan through USAA/Truecar.com. The MSRP of the van was $36,120 and the negotiated price was $30,892. The lowest the dealership would go was around $32,700. The general manager, Vincent Armijo, told me the USAA discount price does not exist and I must be a liar because he was not lying about the price. The salesman, Chris Van Wyngarden, was extremely low pressure and about the most honest car salesman I have met. The general manager stopped me on the way out the door to call me a liar and say there are no discounts for buying a car through USAA. I do not know how this dealership expects to stay in business when the general manager calls a customer a liar and refuses to accept a pre-negotiated price.

NMH

Feb 20, 2015

I got a great vehicle because Vince gently convinced me of the great product a RAM truck is. I previous was a Ford and Mercury owner for 5 decades as my father was before me. Due to an unscheduled trip, several weeks passed between my first visit and when I purchased. Nevertheless, since Vince was not available, he provided me a referral to another friendly and low-pressure salesman. Raul did a great job and patiently and very friendly answered my questions and assisted in my purchase. My wife and I drove away in new 2015 RAM 1500 truck that was just detailed and nicely appointed with options that Vince correctly anticipated that I would use but not loaded with extras.Strongly recommend visiting this dealer before buying elsewhere.

Lchjr

Jan 29, 2015

First of all, Raul Varela is the man you should talk to, he wont pressure you into anything he has great communication and will help you get the car you want. He follows up with you and never gives up. I will definitely go back and buy another car from him.

VB

Jan 19, 2015

This was the best experience I've had at any dealership. Salesman Raul Varela was courteous helpful and was able to show detailed breakdown of everything being sold to us. The process was easy and very quick. Not at any point were we pressured or harassed about a sale or given any kind of run around. Will visit again and do recommend this dealership.

nmvjnm

Jan 18, 2015

This was the best experience I've had at any dealership. Salesman Raul Varela was courteous helpful and was able to show detailed breakdown of everything being sold to us. The process was easy and very quick. Not at any point were we pressured or harassed about a sale or given any kind of run around. Will visit again and do recommend this dealership.

STEPHEN SAVOCHKA

Jan 3, 2015

I am completely satisfied with my experience at Lithia Dodge, my salesman Alex did an outstanding job & went out of his way even after the sale to make sure I was taken care of, I had made the mistake of going to the local competition here is Las Cruces who lied to me & wasted my time with false promises & my salesman Alex at Lithia was straight up & very easy to deal with, I'd most definitely recommend Lithia to anyone looking for a vehicle.

Butch Evenson

Dec 10, 2014

Each time that I have service work done at this facility, everything is done correctly and fast. Appointments are handled when they are made. Even recalls are brought to my attention, whether I am aware of them or not.

R. Ivey

Dec 7, 2014

The sales person, finance person and sales manager were all very helpful and informative.

MIke

Nov 25, 2014

Went for an oil change. Gave me a coupon for a free tire rotation.

lisannpro

Oct 27, 2014

Another great experience with David Provencio when purchasing my 2014 Dodge. David is always informative and friendly. I'll be coming back to him for my fourth vehicle purchase. Kat Martinez was great when informing me of the warranty packages Lithia offers.

cjmisquez

Oct 9, 2014

Ramon Misquez, made the appointment to have the oil changed, I Corrina, Ramon's wife took it in, the service was excellent and thank you for your service.

Mormat123

Sep 14, 2014

My wife Joan and I saw an advertisement in the Sunday paper about 2014 mini-vans close out at a price that caught our attention. I had been driving a Honda Odyssey for the past 12 yrs. and except for over 140,000 miles I was thinking I could drive it another 100,000 miles. I was curious about 0% finance and monthly payments. Vern Giffin in Sales assisted us and was very patient in obtaining all the information we requested. Long story short, we drove away in a new Dodge Grand Caravan that same day without any out of the pocket money. Stephen Louis in Finance did a great job and wasted no time doing the final signing and paperwork to get us processed and done. We are very happy with our new Mini-van and looking forward to visiting your Service Dept in the near future.

tgr497

Sep 14, 2014

When we purchased the truck we also paid for the free oil changes for life(once every 3 months). This was the first oil change on our new 1500 and I was very impressed with the efficiency and courteousness from all of the staff.

Gregg Martin

Sep 12, 2014

A great exprerience...Service Manager Peter Vargas did an outstanding job.

chelseaport

Sep 9, 2014

Very friendly dealership willing to work through the deal with you and make you feel right at home. Very pleased with our purchase and easy to get in contact with Raul whenever we needed him.

ksarm

Aug 10, 2014

I've bought many cars over the years and this experience had to be the smoothest and least stressful. I am pleased with the respect we received and the price we paid for our truck. The amount deducted for our trade-in was reasonable. Would shop here again.

Jess Robles

Jul 17, 2014

I am so glad that Lithia moved to Las Cruces. I have a 2012 Ford Mustang and a 1999 Ford Mustang. I take both of my cars to Lithia anytime I have a problem. Recently, I have been dealing with the local Ford dealership for warranty issues. The service is not good. If I could, I would take my car to Lithia in a heartbeat. Their service is extremely professional and friendly. I am treated, as a woman even, with respect and courtesy. The gentlemen who I work with know that I am a car person and treat me accordingly. It is very much appreciated as I have not been so lucky at other shops. The center may not be the quickest service on the planet but I would rather wait, have them take their time, and the job be done right. They are always quick to inform the customer of what needs to be fixed without adding on unnecessary parts or services. They leave my car in excellent condition. They try very hard to keep the seats, floors, and outside clean. They are also more than accommodating when something has been fixed and for whatever reason it just isn't quite right. I had some work done on the 2012's suspension and was back a half hour later when something didn't quite feel right. They dropped what they were doing and checked everything over again. I don't remember the exact problem they fixed but it was corrected quickly, and I was sent on my way in a matter of minutes. I happily recommend Lithia to anyone who is looking for a car or just a great service center. I trust my cars with the gentlemen at Lithia. My car's are my babies and that trust is not easily earned. Kudos for creating a wonderful Dealership and not a Stealership.

GeorgeCorrales

Jun 20, 2014

I purchased a 2014 Dodge Ram 2500 4x4 on 06/16/2014. My experience at Lithia Dodge was a pleasant one. The sales associate Adrian Armendariz and the sales manager were courteous and professional. Past purchases from local dealerships have left me with negative experiences. The team at Lithia Dodge made sure to answer all my questions and restore my faith in local businesses. This review will not go without mentioning Kat Martinez, even at 10 o'clock at night he stayed on shift to close my deal. I really appreciate the entire team. I will return to Lithia Dodge for my next purchase.

j1sfam

Jun 19, 2014

Everyone we worked with was friendly, informative, and helpful. We spoke to Robert on the phone before meeting him; he went above and beyond to assist us with our vehicle-buying needs. We were lucky to work with him, and Chad (on his last day), and couldn't have asked for a better experience buying our first brand new vehicle. Our vehicle is GREAT, and Lithia Dodge is the best dealership in this part of New Mexico! Thank you, guys!

Caveman325

Jun 3, 2014

In the two years since Lithia Dodge of Las Cruces has been open, my wife and I have purchased 3 vehicles. From the time you step on the lot, the staff is friendly, courteous, and readily available without being overbearing. They do not try to pressure you into buying a vehicle that they want to move off of the lot, but instead they help you find the vehicle that you want. When the right vehicle is found, the staff then works diligently in order to reach terms that are acceptable and affordable to the buyer. Service after the sale is equally professional; appointments are easy to make and the service techs are clean and quick. We highly recommend Lithia Dodge of Las Cruces to our families, friends, and anyone else who is looking for a great deal on purchasing a new or used car!

Fetterhoff

Jun 2, 2014

Wanted a jeep I saw on the lot. Talked to David Provencio, the sales person, who was extremely helpful to me. Answered all questions and helped with many issues since I was unfamiliar with the jeep. My e-mails were all answered quickly, the other sales people were always friendly and the dealership was very professional! I would be more than willing to deal with David and Lithia again after this first experience.

Ljlancaster

Apr 23, 2014

Upon arriving I was greated very warmy, I was asked the reason for my visit. I stated I had an appointment at 10:00, it was 9:40 when I arrived. Their response was no problem and asked what I needed. Told them I needed an oil change and a tire rotation and whatever else was needed at my mileage. The service rep told me a couple of things that might be needed, one was very expensive. I said if necessary then you have my approval. I then asked how long and was told at least 90 minutes, I had assumed 2 hours based on other dealerships. In about an hour and 45 minutes from the time I arrived, the service manager came and got me saying the truck was completed. They could have easily done the expensive service but they were honest and checked, then determined I didn't need that expensive service, this is honesty at it's best. This type of service makes me wish I lived here just so I could use this dealership. He then went above and beyond and recommended an excellent choice for lunch. There were two service reps that took care of me, one was Charles Armstrong, I didn't get the other gentleman's name. Both were professional and very helpful. Thank you Lithia Dodge of Las Cruces.Jack Lancaster315-642-5717

Called

Mar 17, 2014

Raul was a very nice man. Very helpful anserwed all he could if he didn't know he would find out what you asked. Kat and I got along great he's a very nice man.love our new Ram Truck Thanks!!

JazminMauricio

Mar 6, 2014

I would like to thank Adrian Armendariz for helping me find the perfect first car for me. I enjoyed my experience at Lithia Dodge with welcoming arms with no pressure. Adrian Armendariz and Kat Martinez gave me the best deal possible and i couldn't thank them enough. I would definitely recommend Lithia Dodge to others.

metoo12

Feb 20, 2014

Adrian was extremely rude,sassy and was trying to put me in a vehicle that I did not want and was stuburn about it. I asked to speak to the finance manager he refused to meet with me to answer some questions I had.

Cabrera01

Feb 13, 2014

I spoke with Alex Valenzuela on a test drive one month prior to purchasing my new truck. Even though I did not buy the truck at that time he was more than hospitable. I looked around at other dealerships between my first visit and the the day I bought the truck. I was not comfortable with the other dealerships; often feeling bombarded and overwhelmed with their sales associates. At Lithia Dodge, I picked the truck that I wanted and Alex made it happen. Mr. Valenzuela made the purchase smooth and relaxing. I highly recommend Mr. Valenzuela to anyone interested in buying a new or used vehicle.

searle24

Feb 11, 2014

Bought a used vehicle from Lithia very satisfied with customer service and vehicle purchased. I felt my questions were answered and that all my concerns with buying a used vehicle were addressed. Adrian Armendariz and Kat Martinez were great to work with.

edserna

Jan 13, 2014

Great experience fast friendly and best of all no pressure. This dealership has a great selection of new and used cars great inventory to choose from.

BobbyCraine

Jan 4, 2014

I would highly recommend Lithia Dodge of Las Cruces NM to my family and friends. Adrian Armendariz was very friendly and helped me get the dodge pickup I wanted. Thank you,Bobby Craine

Pac5

Dec 23, 2013

I recently bought 2 vehicles from Adrian Armendariz at Lithia Dodge in Las Cruces. I thoroughly enjoyed our experience at Lithia compared to other dealerships in town. Our car salesman Adrian was very efficient in helping us chose a vehicle that met our needs and making sure we had everything we needed before we left. He even called the next day to make sure we were satisfied. When it came to a price, we named what we wanted to pay and the deal was done. We didn't have to play the game that most dealerships play. The finance manager was very friendly and handled contracts quickly for being two cars. I would definitely buy from Adrian and Lithia again for our future vehicles.

LupeGamboa

Nov 11, 2013

I want to thank Adrian Armendariz for helping me find the perfect vehicle for me and my kids. As a single women with kids its hard going to a dealership without knowing what your looking for. Adrian treated us like family and helped us find the right car that fit my family. I will recommend him and Lithia Dodge of Las Cruces to my friends and family. It was a great experience and would do it again. Thank you for everything,Lupe Gamboa

rottyloverforever

Nov 8, 2013

I called to see if I could get an oil change on my early lunch break. Whomever answered said that would be fine there was no wait. I was greeted immediately and sat in the waiting room. 45 mins later a salesperson came out and asked if I wanted to replace my filter. I said yes and I asked if they were almost done and he said yes, we just need to change the filter. After 1 hour and fifteen minutes I went out to the garage to find out the problem and what the hold up was. The gentleman went over to my truck which was still being worked on to talk to him. I was told it would be a few more minutes. Peter Vargas then entered the picture. He explained that they didn't have my air filter and he was sorry. I stated that I could understand that if I had brought in a Honda to a Dodge dealer, but since I brought my Dodge truck into a Dodge dealer that was unacceptable. He explained the reording process...and I stated I still feel it is unacceptable. I explained I was unhappy since the gentleman on the phone stated it would be fast, there was no wait and instead I was still there after 1.25 hours with my truck still in the air being worked on. Peter then stated he would immediately take me to my place of employment and would bring my truck to me later. He apologized profusely and was all ears on my complaints while he was driving. He is the epitomy of customer service. I did not have a good experience, but Peter let me know that he accepted the responsibility, apologized, and did what he could to make it right. I will come back to this dealership for maintenance, but only due to Peter Vargas professionalism and courtesy. Thank you Peter.

jgomez1541

Oct 25, 2013

On October 18, 2013, My fiance and I went to visit Lithia Dodge of Las Cruces to look around at the vehicles they have on their lot. We were approached by a sales representative by the name of Adrian Armendariz. This gentleman showed us around and was very friendly and knowledgeable of all vehicles we were interested in. Adrian also introduced us to the lot manager by the name of Ray Aldarette. He too was very friendly and helpful in answering all questions we had. To make a long story short, we ended up purchasing a vehicle from there at an awesome price. We are very happy with the vehicle we purchased and with the staff there at Lithia Dodge of Las Cruces. I will definitely recommend this dealership and the sales people involved with our purchase. Thank you.Jaime GomezAnahi Scandiffio

rodd19782000

Sep 16, 2013

Mr. Varela was very friendly, I was able purchase a 2013 Dodge Durango on 9/13/2013. I felt no pressure at any time during the entire process. I felt Mr. Varela respected me and didn't appear to make any pre-judgments about me or my finances. He had a good sense of humor and that made it very easy to communicate with him. because my experience was very good. I gave him "great" rating. Thanks again for your courtesy and prompt service.

lonso2010

Sep 3, 2013

I was met by David Provencio, a great salesman with a quick laugh and sense of humor. He was not pushy, The entire process in purchasing this car through the staff at Lithia Dodge was great. From Sales Manager Ray Alderette, who's entire goal was to make his customers happy, continued with step by step assistance from Dave Provencio and the finance people, and to the Service Manager and his staff. My entire experience with the people at Lithia Dodge has been 5 stars. I would highly recommended this dealership to anyone looking for a new or used vehicle, be it a Dodge or another brand in their great used vehicle selection. When I'm in the market for another vehicle, Lithia Dodge and their great staff will be my first stop. I thought it amazing to read all of the positive reviews on this website, with the exception of that 'one', which is so over the top degrading to this dealership that it makes one wonder of its authenticity. See you next time David P. Thank you! Ivan & Vianney Franco

AprilDiane

Aug 27, 2013

A week ago I went by the dealership looking into getting my first vehicle with my mom. Adrian Armendariz helped my mother and I into a 2012 Ram. When we arrived he was busy with other customers, he took a few seconds to tell us he would be right with us. Adrian was very kind and honest with us. He is a true people's person!

tajbales

Aug 19, 2013

Mr. Varela was very courteous and friendly, and was able to answer all my questions about the 2012 Dodge truck I purchased on 8/17/2013. I felt no pressure at any time during the entire process. I felt Mr. Varela respected me and didn't appear to make any pre-judgments about me or my finances. He had a good sense of humor and that made it very easy to communicate with him. I had hoped your form would have provided for a "very good" category, because my experience was very good. The only place Mr. Varela could have improved was making sure that he remembered what his customer had asked for and remembered it (even though his customer forgot about it). I asked for a car fax on the truck and I forgot about getting it - - and Raul also forgot about it. Had he remembered it, I would have given him the "great" rating. Thanks again for your courtesy and prompt service.

Bently buggati

Aug 17, 2013

This is by far the best place in Las cruses to buy a new vehicle or a used vehicle.. the service is outstanding my sales person David provencio and the manager ray alderete they were so nice helpfull shhowed us everything in black and white. Verry trustworthy people you dont find that at any sales store theese days :) i am so happy on my purchase my daughter will be buying there tmrw. So stop searching ill save u some time .. go to lithia u will thank me later

Sophia Ramon

Aug 17, 2013

I just recently purchased my 2013 Dodge Avenger from Lithia dodge I had a great experience there and not only that my sale person Alex carrillo was absolutely great he knew everthing about the car I am super happy I went to Lithia dodge they gave me an excellent deal excellent money for my trade as well. thank you Alex and ray for your help I really love my car and I will definitely recommend this store to everybody.

raquibfigueroa

Aug 16, 2013

My husband and I bought a 2013 Sonata this morning. I would have to say that I have never had a better car buying experience. We visited Lithia for the first time two days ago. Adrian Armendariz greeted my husband, allowed him to test drive the Sonata, and basically spent what could have been a wasted two hours with us while they tried to put together a workable deal. We ended up walking away that day, but I was so impressed by Adrian's attitude that I did not mind when my husband wanted to go back after we had secured a loan that we were happy with. Adrian and the finance team at Lithia really worked hard for us. They treated us well, were professional, classy, and respectful of our time, needs, and circumstances. I do highly recommend Adrian and the dealership!

vburgelin

Aug 15, 2013

I came in for a trade with a F450 truck...I was provided with many options and then selected a 2012 new Dodge Ram 3500 truck. Kythe was very attentive to my questions and provided several test drives to ensure this was the right vehicle. He also was extremely helpful in my obtaining a competitive price and service agreement. He really focused on what I was looking for and then developed a plan so I was able to obtain it....filled the new vehicle with a free tank of diesel before I left...what a gentleman and super salesman!..go see him for your next vehicle purchase..you will be glad you did!

Mikidurito

Aug 15, 2013

Very friendly, positive and helpful. Willing to help get my dodge ram services quickly and correctly. Also willing to help with the logistics of getting to and from the service center while my vehicle was being serviced.

Babs12

Aug 14, 2013

I highly recommend Lithia Dodge of Las Cruces. It's friendly sales staff and the expertise of Adrian Armendariz was outstanding. Like with any big purchase nerves can get the best of us and with Arian Armendariz it was a breeze. He eased us into our car with confidence and knew it was going to be a good purchase for us. I would like to thank Raymond Alderette and Chad also ... And everyone who would rush to open doors for us. It is great to see such a great team work together to make us happy. We will continue to visit and recommend you all.

artkiddo

Jul 18, 2013

Michael Legarreta was extremely friendly, professional and helpful. He didn't try to convince me to buy anything and didn't want and worked hard to get me a great deal. He treated me like a person rather than just someone he could make money off of and answered every questionI had. He got me in my dream truck and got me in it for the price range I was looking for.

DanRod

Jun 27, 2013

Big thanks to Mike for all his help in getting me a good value on my trade and getting me into a great new car!

gamis

Jun 26, 2013

I took my car in for repair, there was a piece missing from my car. They insisted that it was not there when I dropped it off. I spoke with the GM Vince Armijo, he told me ( in so many words, that he did not take it . He was the only one that drove a vehicle like mine but he did not need that part). I think that was very poor choice of words and lack of customer service, it was like accusing me of lying and I was blaming him for taking it. I just thought it might be misplaced. This resulted in a shouting match in the main floor. (in which I stooped down to his level, and I am guilty of). I will NEVER do business with Lithia Again. They need to employ people with management experience and customer service skills. I cannot even give them one star. I am so disappointed in that dealership and the personal (Vince Armijo) they employ.

Kyndrah

May 15, 2013

The people that work here are absolutely amazing. Can't wait to do business with them again. Jim Jordan, ask for him he's the best!

marioss86

May 14, 2013

I want to start off by saying that I usually do not write reviews on any of my purchases, this time is different because i really think the people of Lithia Dodge deserve it. When I was looking to buy a used FJ cruiser i called Lithia and was transferred to Mr. Adrian Armendariz. He is one of the best sales associates i have ever worked with, since i got to the dealership Adrian took care of everything he even went the extra mile to help me with my budget and we worked a deal faster than i had expected. When it was time to go to the financing department they had three sales to go before me and they even stayed way after hours to make sure i did not have to return the next day. I would really recommend Lithia Dodge and Mr. Armendariz to anyone looking for a good vehicle and a great price.

GeorgeShull

May 6, 2013

I traded in my Ford F150 for a Jeep Wrangler. My wife and II visited Lithia on a Tuesday, checking out Jeeps in Las Cruces. Mr. Adrian Armendariz greeted us, and when we told him we were just looking at dealerships wished us luck and didn't pressure us at all...just gave us his card and said to see him if we needed any help. After talking with other dealerships...we headed back to Lithia the next day. We walked in and asked for Mr. Adrian...the rest of the sales reps almost bent over backwards to track him down (a level of teamwork I was not expecting). The whole time Mr. Adrian was helpful, even finding another rep to figure out the best way to fit our car seat into the prospective Jeep (props for asking for help and props for Lithia for encouraging it). When it came time for financing, Mr. Kat Martinez got us a better deal than our pre-approval and patiently explained the differences between the extended warrenties (a must for me, they have paid for themselves in previous behicles. Great experience!

astrayve1

May 2, 2013

I had looked and researched a few pick-ups and the one that got my attention was the Dodge Ram. Adrian Armendariz was an excellent salesperson. Very knowledgeable on the product he was selling, respectful and kind also. Good Job Adrian. Over all about the dealership: clean, employees very atentative and made us feel welcomed.

sonya_1705

May 1, 2013

My husband and I were not looking to buy, I went to look at one vehicle and Adrian Armendariz did a great job in helping us find an even better choice. Adrian was very professional and very personable. He made sure we were taken care of from start to finish with our purchase of our used Ford Explorer. I would highly recommend Lithia and Adrian to any of my family and friends! Thank you so much. Bales

willoughbyl

Apr 30, 2013

My name is Lisa and this was my first time financing a vehicle. I had been to previous dealers that same day and all of them were trying to talk me out of my price range, but not Lithia Dodge of Las Cruces. They had excellent employees and management. David Provencio was the first sales representative I encountered. He was so nice and asked exactly what I was looking for and my price range. David was very funny and straight forward, which was the best part of my experience. After finding the perfect Dodge Durango, he appointed me to Kat Martinez Finance Manager who was also very fun and offered several options upfront that were in my best interest. They both did an amazing job. Shortly after I had to go in to get a new key programed and with no problem, they did an excellent job helping me with my needs and wants. I did not encounter not one person there that was unwilling to help me. They were all very kind and had upbeat personalities. I would highly recommend them; in fact, I have recommended several people from Truth or Consequences already knowing they will have a great experience as well.

Tedalmanza

Apr 27, 2013

We purchased a used toyota prius from Adrian Armendariz at Lithia Dodge in Las Cruces. It was one of the best experiences that I have ever had purchasing a vehicle. I was in need of a used vehicle that would get me great gas mileage at a great price and that is exactly what Adrian found for us. The experience was great, friendly and very informative. Adrian has even followed up with us a few time just to be sure that everything is going great. I would definitely recommend Lithia Dodge to anyone. When I am in the need of another vehicle, Adrian will be the first person I call.

mdinsdale

Apr 1, 2013

We drove from out of town 300 miles to this dealership. The Salesperson was very nice, helpful, and accomodating. He answered all our questions or got the answers to our questions if he did not know. All the dealership employees were nice and very smooth transaction.

juliemangan1

Mar 30, 2013

The salesperson was very courteous and professional. He worked with us and got us the deal we wanted on the car we wanted. We would recommend this dealership due to the pleasant experience we had there, and if and when the need arises for another car, we will definitely go there.Thank You,Wayne and Julie Mangan

ninac

Mar 24, 2013

I went into Lithia with the purpose of trading in my gas guzzler. I was greeted by David and told him my situation. I was upside down in my vehicle and the AC wasn't working. He showed me a few vehicles while Vince was evaluating my trade. I was informed that my vehicle was smoking when they lifted the hood and they thought it might be something electrical. My heart sunk into my stomach and I immediately thought "I'm screwed". David and Vince worked really hard to get me the best price for my trade and found me a great rebate. They made me feel important and I could tell they really wanted to help me. They turned my bad situation around for me and put me in a really nice vehicle. I highly recommened this dealership!

gmom1988

Mar 23, 2013

We went looking for a good deal, and thought the process would take us all day. Brandon Campos was attentive and helped us really understand the details about the car and walked us through the process without the high pressure sales and games. The whole staff was really friendly and had the same approach. When we decidied to purchase the Dodge Avenger, we were pleasantly suprised with the good deal that we got especially working with Kat Martinez in Financing, there were no suprise added costs which was a great relief. Everyone was very helpful and we are very happy with our purchase.

7573

Feb 16, 2013

I was looking for a new truck in november 2012, I had seen the dealership driving by, I had another bad experience with Jack Key and was looking to buy another Dodge. Alex came out to see me, I told him what I was looking for and he found it on their lot while I was off shopping. He called me and asked me to stop by and see what he found. I liked it ,he showed me a good trade-in price for my Dodge, a good price on the new one , stayed late to finish business, and I drove off in it. No hassle,no high pressure,just a good all around person. Thank You Alex Carrillo,I'll see you for my next purchase. Sincerely Steve Quappe

Jeremy Herriman

Jan 4, 2013

Mike Romero greeted me as soon as I pulled in New Years Day. He listened attentively as I explained what I was looking for and went to work right away to find something that was perfect for me. He made the entire process easy, including helping me find financing for my less-than-perfect credit. When there was something wrong found with the car, Mike told me about it right away and made arrangements to take care of it. Kat also did a great job making all the paperwork easy to understand a fill out. This is a dealership that works for the customer and I'll be glad to be a returning customer.

scott.summers.752

Dec 31, 2012

Salesmen where very knowledgeable and easy to work with. The whole process was quick and easy, and I did not get the run around I left satisfied.

Jacksond

Dec 21, 2012

They provided great service! Had the exact truck we wanted, and gave an outstanding value for our trade in! We will definitely recommend Lithia Dodge to others!

Holly88001

Dec 19, 2012

We went in on a Sat. to just look at used vehicles. Patrick did not pressure us or push for our information. He let us look around and test drive and even made suggestions on what we might like. He suggested the new Dodge Journey and we were hesitant, but it turned out to actually have many of the things we were looking for. After doing some research on what exactly we wanted, I called Patrick. He found us one similar to what we wanted. The only reason I gave a 4 for Quality of Work and Overall experience was because there was a misunderstanding for what year we wanted. Kat in finance was also very pleasant to work with. He stayed until after close to finish the paperwork and didn't rush us.

amber mood

Dec 2, 2012

I just recently bought a 2013 Dodge Dart. The buying process went very quick and painless. Lithia Dodge is the first place I stopped to test drive some cars. Everyone was very nice and helpful. I wasn't being pushed into trying any type of car. Mike and Patrick were very patient with me while I test drove many cars and some of them more than once while I tried to pick the perfect one for me. I stopped at a few other dealers to try some other cars to narrow down my search and very quickly went back to Lithia Dodge after some very rude and uninterested sales people tried to pressure me into particular cars at the other dealerships in Las Cruces. I would suggest to everyone that is looking for a new or used car to go to Lithia Dodge first, because you won't want to bother going any where else after that!!!

Ldunn62

Oct 28, 2012

Mike Romero provided great customer service. He was kind and was a pleasure to deal with. My husband and I are very happy to have dealt with all the staff at Lithia Dodge. We had an excellent car buying experience and will recommend Lithia Dodge to all of our friends!

gleach

Oct 14, 2012

Mike was extremely helpful and even took care of a service problem after I received the car. He followed up with a phone call when he repair was completed.

jhobson86

Sep 29, 2012

Went above and beyond what I'd expect from salesmen. Got me the exact truck I wanted for the price I wanted no questions asked. Excellent work! Glad to have Dodge in Cruces!

Truck Enthusiast

Aug 26, 2012

My wife & I took delivery of our new 2012 Ram 1500 Laramie Longhorn on August 7, 2012. We are completely satisfied with it as well as with Lithia Dodge of Las Cruces. On our inital visit we were greeted by Michael Parker, Sales Consultant. Mr. Parker was very open & friendly, after discussing our needs & desires he showed us several trucks that could have been satisfactory. On our second visit we purchased the Longhorn. The negotations were very friendly, reasonable & we were never at any time pressured to buy, that fact in itself was very much appreciated by us. In my summary, Mr. Parker is very knowlegeable & strives to please his customers. The same can be said for all the Lithia personnel we had contact with. I would most definitely recommend this dealer & Mr. Parker if you plan on purchasing a vehicle.

suzette.chavira.9

Aug 21, 2012

Best service ever received after trying several car dealerships. Very informative and friendly. Will definitely recommend! Alex Valenzuela was so helpful and friendly. Answered all our questions.

PMCS

Aug 19, 2012

Definitely the best car buying experience that our family has ever had. I normally hate buying cars; however, this time was very different. Patrick truly took care of us and made sure that our experience was wonderful from the beginning to the end. Even my husband, who is seldom impressed on customer service, was extremely happy. Patrick did some research for us even before we arrived, and then gave us great directions over the telephone on how to get to the dealership after we took a wrong turn; he even stayed on the phone to make sure we did not get lost. The actual buying experience was also great, and everyone in the dealership had an awesome positive attitude. The whole dealership actually stayed open late to make sure we were taken care of, and then continued to take excellent care of us throughout the entire process. Patrick truly bent over backwards to make sure we were well taken care of and that our time was not wasted, especially since we were out of state and had a long drive home. Ruben also took great care of us, and made the already great experience even better. It is amazing and impressive to see an entire organization with such a genuine and positive customer service attitude!

victorsaenz

Aug 13, 2012

I was give the best deal in Las Cruces + the best costumer service experience I've ever had in any dealership. My wife had to talk to them a few time after the purchase of the vehicle and the great help and friendliness was still at a 150%. These guys really know their cars and can sure now how to treat a costumer. I plan to buy the rest of my vehicles from them.

timothybaquera

Aug 5, 2012

Alex was great to work with and very friendly. We were told by a manager, Ray, that we would get the car below book. Of course we thought that meant Kelly Blue Book, and brought in that figure. They informed us it was their book the NADA. They did give us the Kelly Blue Book price but did not go under. I would have felt better if they would have offered even a dollar under, then they would have been true to their word. The paper work was hours long to complete and we had our own financing. I guess that is the way it is at all car places. I love our car and I really enjoyed working with Alex. I would recommend this dealership to my customers, friends and family. All in all it was a positive experience.

gailbaquera

Aug 4, 2012

Alex was very straighforward. He made our experience a very good one. I own my own business and I will tell my customers to do their car shopping at Lithia Dodge! Of course I will recommend Alex Valenzuela to help them with their needs! A Great Place!

bwiens

Jul 28, 2012

Great experience, everyone was very courteous, fair, and professional. Very good product knowledge. Parts department was helpful and courteous! Thanks for the attention to detail. Highly recommended!

TEGarcia

Jul 22, 2012

Wonderful experience! Alex was helpful, friendly, genuine, and never pushy. His work ethic is above the norm and I greatly appreciate that rare attribute. I was continually asked if I have questions and if I was satisfied. He also allowed time for personal thought and discussion due to the purchase of a new vehicle being a big life and financial decision. He is a huge asset to you team and should be greatly valued. In addition other sales and service staff, finance director Ruben, and management were all friendly and helpful.