Used Cars for Sale at Lithia Subaru Of Oregon City in Oregon City, OR

Tom Edwards

Nov 26, 2016

The service was outstanding and the price was great. Melinda is very knowledgeable the thorough. I will recommend your dealership and Melinda to anyone the asked.

Epinning

Nov 26, 2016

Awesome sales staff! Tabari was great! No pressure sales and super helpful getting me into the car I was looking for.at my price point.

Am1BoBo

Nov 26, 2016

I am an Oregon resident and currently stationed on MCBH Hawaii on Oahu. I had the privilege and honor of meeting Devon Patton when I came to the lithia Subaru lot while home on leave. Despite the nearly 3000 mile difference. Devon Patton went above and beyond to help me buy a car. From helping me piece a car to 100% specs of what I wanted to getting the paperwork to me across and ocean to make a deal. If you want endless dedication and someone who will give you VIP service and make you feel like it's all about you. Go to lithia Subaru and ask for Devon Patton. She will definitely make you her top priority and you will not be disappointed. After everything she has done from me and not being in the state to work with her one on one. She is a phenomenal young lady an expert saleswoman.

James Rogers

Nov 25, 2016

The sales representative there Alberto Roman was very helpful in getting me the car that I was looking for. Great place to do business at, and I would definitely recommend it.

stroops

Nov 22, 2016

Not only was my salesman courteous and friendly, but smart too and part of a large family of team members that all work together. Many in the service department know me by sight and remember my needs and quirks. They help remember my problem visit from before and ask me about it the next time. When I am frustrated, they help me feel better. I can text my Sales guy and he responds quickly, even for simple questions.Gary and Sean are the greatest in the Service department.....they always have my back.Jarred is the greatest in Sales in that he is TOTALLY honest with me and goes the whole way (sales process) with me without pushing!MY TEAM!Thanks Guys!

mark hammer

Nov 22, 2016

David Meltzer, my salesman, was most interested in my knowing completely about all of the features of the Outback! The Outback has many features I was not familiar with. He took his time and when I left I felt very comfortable that I made the right purchase. I have bought many cars in my life but by far David, more than any other salesman, made sure I knew all about my car and answered all my questions. For that I am greatful! On top of that I know I was given a very good deal! What more could one ask for?

James S

Nov 21, 2016

Patricio Soler made it a great car buying experience! Very Knowledgeable, Sincere interest in my needs, Great Listener, no pressure and great price!!! I'm very happy !Thanks Lithia !!!

James S

Nov 21, 2016

Patricio Soler and Rick made it a great car buying experience! Very Knowledgeable, Sincere interest in my needs, Great Listener, no pressure and great price!!! I'm very happy !Thanks Lithia !!!James S

seathesun

Nov 20, 2016

I'm a college student and I had been looking all over to find my first used car. Everywhere I went, I felt pressured or rushed. The Subaru dealership in Oregon City had a used car that fit all of my requirements their lot. I set up an appointment to see the car the very next day. I was able to get an appointment at a time that was convenient for me. I met with David and he showed me a few cars. He didn't rush me. He was also very knowledgeable and gave his honest opinions, which is something I really appreciated. I had a pretty low to medium budget and I didn't feel judged for it. David was willing to work with me and he was super patient. He understood that I was car shopping by myself and didn't make me feel pressured into buying anything. The whole process went smoothly with him and the signing of paperwork for the finance department. Everyone at this dealership was friendly and made the experience even better. I ended up purchasing my first car. It's been a few weeks since I got it and I love it!

Tamara

Nov 18, 2016

Sean Sanders, in Service is awesome. I have to say, Sean made me very happy I bought a Subaru. Thank you Sean! I hope I get to work with you again! You truly are a professional and a real joy to work with.

Rachelle Davis

Nov 15, 2016

I have had numerous issues with my Subaru Forester, even though it has less than 100,000 miles, but every time I bring it to Oregon City Subaru, Daniel Perry goes above and beyond to help. His customer service is the best I have ever experienced at any dealership. He works hard and always has a great attitude. Thank you Daniel for always being helpful and friendly!

Peppermintpat

Nov 14, 2016

Best and easiest car buying experience I've ever had. Roman was great to work with. He went above and beyond to get me what I wanted. I would recommend them to everyone

apeaky

Nov 14, 2016

David, helped me trade in my car for a brand new car! The model I wanted wasn't available at their lot so it had to be transferred. Although, the whole process took 6-7 hrs (trading, purchasing, waiting for the car to get here)! I was happy to go home with my new car. The only issue I had was that they didn't offer a rental car for you to go home and wait, so my fiance and I had to get a lyft to take us home and come back when the car was ready. Offering that service would of been a plus. Also, going through the checklist after getting my car seemed like a drag. He repeated things he had already told me during the test drive. Don't get me wrong, I appreciated him being thorough, but after being there the whole day, I just wanted to leave. I also didn't appreciate that he would be on his phone checking his facebook. Because at that moment, I had no patience. Overall, my experience at the dealership with David was good. But, I definitely would recommend them concentrating on their customer service side. Thank you!

Happy Outback Owner

Nov 13, 2016

Let me start by saying that before we arrived at Lithia we had already agreed to a price, car model, and had test driven a friends Outback several times, so all we needed to do was complete a cash transaction. The entire staff of Lithia was helpful, courteous and friendly through the entire process, but there were some bumps in the buying process. We arrived on time, mid-week for a prearranged appointment and discovered that our salesperson wasn't even in the dealership, so we ended up starting the transaction with another sales person half an hour later than anticipated. Our transaction, with cash in hand, no trade in, no test drive, lasted 6 hours. By now its 8Pm, dark outside and the last thirty minutes of the transaction were devoted to having the sales person explain the technical aspects ( Eyesight, Navigation, Entertainment system, Etc ) of a fully loaded car, so we could safely drive it home. We felt that part of the experience was lacking. My neighbor who bought an Outback from Lithia said their experience was very similar, lasting 6 hours, so be prepared to spend the day.Saving the best news for last. After considerable shopping around Lithia had the best price in the Tri-County area. In conclusion, we would recommend Lithia, but dont expect your transaction to be completed in a couple of hours.

love subaru

Nov 13, 2016

I feared I needed a new battery, based on some issues my 2015 Forrester was having. Gary Chartier talked me through the issues, the battery-testing procedure and my options. Based on my previous experiences here at Lithia (where I bought my car and have it serviced regularly), I fully trusted what Gary told me and therefore I accepted his recommendation that no battery is needed. Additionally, he was able to take me through the clock-re-settig procedure in a way that I could understand! (All that toggling is not intuitive!) A++ to Gary.Overall, I have been very pleased with all my visits to Lithia. There is not an ounce of condescension or impatience towards someone (a woman) who has, shall we say, limited aptitude with cars and technology. Everything is clearly and respectfully communicated. Information is presented in a timely fashion. Service is efficient and complete, and not rushed.

Tamara Dickerson

Nov 11, 2016

Awesome experience! Thank you!! My husband said this was one of the best car buying experiences he has ever had and I'd have to agree. So easy that I almost forgot I was buying a car.

Jennabears

Nov 11, 2016

Gary Chartier, the service advisor, worked incredibly hard to make sure that I was able to get on the road quickly after having a scare with my 2014 crosstrek. He understood my need to be on the road that day, and secured me a loaner car in record time, as well as putting my fears with my own car to ease. Overall his team, and colleagues (Special shout out to Sam who I spoke on the phone to!) did a great job helping me out :)

wstoeller

Nov 11, 2016

Patricio made buying a car a pleasant experience for us, a first! We will definitely recommend Lithia dealership and in particular Patricio to others interested in buying a new car

Kory

Nov 10, 2016

My wife & I purchased a vehicle from this dealership two weeks ago; Oscar was our representative, and he was just what we would hope for in a sales consultant. Oscar focused on our feedback, understood what our requirements were, showed us different models for comparison, and led us to the exact car we desired.We test drove the vehicle we purchased on two different occasions to ensure we made the proper decision, and never did we feel any pressure from Oscar that we consumed too much of his time.*keep in mind it's a two way street - we were courteous to Oscar, and he responded in kind...

mitsugirl

Nov 10, 2016

The Lithia team was very friendly and helpful. They helped find the perfect vehicle for me. The sales staff was patient and friendly. They were fairly busy the day I came in but did a good job keeping me up to date and informed of what was happening. I am very happy with the overall experience.

Tamara

Nov 10, 2016

Thank you for putting us at ease. Patricio has an easy way about him. He made us feel at home and was very easy to work with. Thank you!

Darren Dziesinski

Nov 9, 2016

Robert Love is a great source in getting what you want in a car. I absolutely love this car and would recommend Lithia. What helped my decision is knowing what I wanted and the rest of the guys did a great job as well in closing the deal. Thx guys!

MamaT

Nov 8, 2016

Salesperson was outstanding. She walked me through all of the features and had a great knowledge of the car. She handled herself very well. I would highly recommend her.

Steven Roche

Nov 8, 2016

I went in to just look at what they had on the lot. The team here looked for other cars matching what I wanted and found my perfect car. The people were very friendly and accommodating Thank you Devon & Melinda for all of your hard work.

Used Car Buyer

Nov 8, 2016

I recently bought a used car through this dealer and am very disappointed in how they advertise that they are a TRUEcar certified dealer. They provided a CARFAX and a maintenance intake record of the vehicle showing that some minor issues were addressed, but upon bringing the vehicle home I found oil under the vehicle the first time I used it. I brought it to my mechanic and they determined that the vehicle needed five significant maintenance items that amounted to more than half of the cost of the vehicle. The sales person stated that Lithia is an upstanding dealer and provides quality vehicles. However, with the information I provided, they decided to tell me that I bought the vehicle as is and were not interested in addressing the issues found by my mechanic. I recommend that you do not trust this dealership; I also recommend you conduct your own pre-inspection prior to purchase. I thought that being a certified dealer would carry more weight and that they would want to take care of their customers, but am very disappointed with this outcome and do not recommend this dealer nor will I use them again.

Patricia Grajales

Nov 8, 2016

This dealership won out over several others when Louise was so friendly, patient and accommodating in our online interactions. I was very particular about what I wanted and took a long time in becoming ready to make the purchase; Louise answered all of my questions kindly and patiently and never made me feel rushed or pressured or criticized for being so particular. Then, it was a friendly phone call from David that helped me resolve my final doubts and become ready to buy. Our car was available just a couple days later and we worked with David throughout the sales process. He was very enjoyable to work with: relatable, kind, and thorough. We especially appreciated the drive he took us on where he explained every function and button in the car. We also appreciated that this dealership agreed to beat a competitor's price for the car we wanted! We are very happy with our Forester!

cris99301

Nov 5, 2016

Thanks to Alex excellent sales person always on top of things trying to help out, I will definitely tell my family and friends about this lithia store I wanna say thanks again for a great service

Jordan Holly

Nov 4, 2016

My experience at Lithia Subaru was fantastic. Friendly staff, nice office, and a huge selection of awesome cars. Devon was a pleasure to work with and didn't pressure me to make a decision. I would recommend buying from these guys.Richard (Rick) was also very helpful and accommodating with the financing!The only negative thing was that I was waiting for a while to do the financing portion, but I was also late to my appointment so that was partially my fault.

R.Perk

Nov 3, 2016

Go buy a new Subaru from Devon! She's awesome and so was everyone else! We love our 2017 Forester XT. So fun to drive! We also had a challenging finance situation, we were blown away by how they helped us. We will always purchase from them and recommend this dealership to all of our friends and family.

nadrojylloh

Nov 3, 2016

My experience at Lithia Subaru was fantastic. Friendly staff, nice office, and a huge selection of awesome cars. Devon was a pleasure to work with and didn't pressure me to make a decision. I would recommend buying from these guys.Richard (Rick) was also very helpful and accommodating with the financing!The only negative thing was that I was waiting for a while to do the financing portion, but I was also late to my appointment so that was partially my fault.

WheeliesGirl

Nov 2, 2016

I called ahead to Lithia Subaru this afternoon to discuss matters on a 2011 Dodge Caliber they had available on their lot. I spoke with Mark Turanski, a supreme individual that was able to help guide me through the paperwork process and entertain me when we had to wait. He was kind enough to offer beverage and food from the dealership's waiting area and show us funny videos while we waited. He knows his stuff and I would recommend both the dealership and him personally to a friend of my age and experience. I bought my first new (used) car here and it was a great experience. Thanks, Lithia!

JLS-Subaru

Nov 2, 2016

Wow! Had the need for a headlight to be replaced and wasn't looking forward to a lengthy wait. Called to make an appointment and was told I didn't need one. That in itself was scary. I pulled in this morning shortly after 7:30 a.m. and was driving away before I could finish my Starbucks! Thank you! The Express Service is wonderful. J. Smyth

WheeliesGirl

Nov 1, 2016

Great place with great employees; they are not pushy! Major shout-out to Mark Turanski for being an awesome, hip guy that not only helped me, but entertained me as I waited for my paperwork and final moments until I could hold the key in my hand and call the car mine!

FarFromHome

Nov 1, 2016

I was able to get an appointment on pretty short notice just when I wanted one. Their shuttle service was available right away both ways, and the driver (Michael) was nice to chat with. My car was ready almost two hours *before* they said it would be for the 30,000 mile service. And Bobby Fisher, my service adviser, took great care of me. I'll be back. And they have popcorn in the waiting room.

foanc2

Oct 31, 2016

I went to Lithia Subaru in Oregon City, to look at a car I saw online. Upon walking onto the lot, I was pleasantly met by Ryan Love. Upon seeing the car I was interested in, I realized it would not work for us. Through a brief discussion with Ryan, he immediately picked on what I was interested and was able to direct me to other used cars that would work for us, and with our budget. I ended up buying a used Toyota RAV4 from Ryan, and could not be happier. I found Ryan, Scott in Finance and Lithia Subaru overall to be very pleasant to work with. I will certainly keep them in mind for my next car purchase, and would recommend anyone reading this to ask for Ryan when visiting Lithia Subaru.

Flora

Oct 31, 2016

Everyone was great!! Very helpful. The experience was amazing. I will deftly recommend it to family and friends, The location is nice.I went to Lithia Subaru in Oregon City, to look at a car I saw online. Upon walking onto the lot, I was pleasantly met by Patricio Soler.

Kirsten

Oct 30, 2016

I worked with mark and he was great! I was dreading the process of looking for a car, and Lithia made it easy. It really felt like they listened to me, and did not try to "work me over". I would recommend them!

Skinnyboyroy79

Oct 30, 2016

I just bought my 2017 wrx from Devon Patton & Alex Wiswall and they were very professional and made buying the wrx super easy. The service they provided was second to none. Best car buying experience ever!!!I would highly recommend them to anyone looking to buy a car. Rick Norwood is the finance department was pretty awesome as well.

foanc2

Oct 30, 2016

I went to Lithia Subaru in Oregon City, to look at a car I saw online. Upon walking onto the lot, I was pleasantly met by Ryan Love. Upon seeing the car I was interested in, I realized it would not work for us. Through a brief discussion with Ryan, he immediately picked on what I was interested and was able to direct me to other used cars that would work for us, and with our budget. I ended up buying a used Toyota RAV4 from Ryan, and could not be happier. I found Ryan, Scott in Finance and Lithia Subaru overall to be very pleasant to work with. While Ryan had only been there a few days, he was very personable. I will certainly keep them in mind for my next car purchase, and would recommend anyone reading this to ask for Ryan when visiting Lithia Subaru.

Kirsten04

Oct 30, 2016

I worked with mark and he was great! I was dreading the process of looking for a car, and Lithia made it easy. It really felt like they listened to me, and did not try to "work me over". I would recommend them!

Skinnyboyroy79

Oct 29, 2016

I just bought my 2017 wrx from Devon Patton & Alex Wiswall and they were very professional and made buying the wrx super easy. The service they provided was second to none. Best car buying experience ever!!!I would highly recommend them to anyone looking to buy a car. And Rick Norwood in financing was awesome to work with.

Nicole Ridings

Oct 28, 2016

I gave this dealership the review I did all because of Devon. She has outstanding employee who truly goes above and beyond to make sure you are 100% satisfied. She is not pushes nor shows any rudeness towards you even when you tend to make things difficult. If you go to this dealership I highly recommend you ask for her. You will not be disappointed.

Brittany

Oct 27, 2016

Skylar was very helpful and answered every question we threw at him.

Harvey

Oct 26, 2016

Skyler and Matt very personal at their job friendly and fast. We brought a car for my wife and I'm going to get me one there.

Brisadeere

Oct 26, 2016

Went into lithia with my friend who was trading in her car and Devon Pitton was awesome. She really knows what she's talking about and there is no xxxxxxxxx with her. My friend was stressed out buying a car and she just made everything easier!

chantelelaine

Oct 26, 2016

We worked with Alex Wiswall and Rick Norwood . They were both incredibly helpful and fun to work with. A couple days after we bought the car, we got a call saying there was an extra discount on it that they weren't aware of. It would have been so easy for them to pocket the money, but instead, our monthly payment went down. I was so impressed with that, especially after already having such a great experience. Thanks so much, guys, we love our new car!

lorlor09

Oct 25, 2016

We had an awesome experience at this dealership. The salesperson, Devon, was very knowledgeable about the car and our options. The test drive was beautiful and helpful in our coming to a decision. And the financing experience was pleasant. An all around fabulous experience and we will recommend this dealership to our friends looking for a Subaru.

Gohonda

Oct 25, 2016

I was expecting to just test drive a few cars , it was my first time out looking to replace my old car. Alex was so chill and no pressure that I immediately relaxed and was comfortable asking all my dumb questions. Once he showed me the Honda I just knew it was the one for me. Everything was so simple and he was extremely helpful and competent. I've totally told many people already about what a great experience it was!

tyler5150

Oct 25, 2016

This was the best car buying experience I've had. Patricio really went above and beyond, including after the sale was over. He made sure that I was taken care of and satisfied even after I had purchased the vehicle and drove it home.

Devin

Oct 24, 2016

Skyler Pace & Matt Artz were a great team. Both cared about my experience and we're really helpful. Feels like they actually cared and wanted me to get a good deal for a great car. Definitely coming back to use these fellas again. Will definitely recommend these guys and this dealership to others.

,,x377377

Oct 24, 2016

Very helpful, great customer service. They worked very hard to make us happy and got us in the perfect car! I've already recommended them to a friend looking for a new car. Definitely great people to deal with! Thank you!

Sterling

Oct 24, 2016

The crew at Lithia Subaru of Oregon City is awesome! No pressure buying and there with all the answers to your questions. Checked in with us through the process to make sure things weren't taking too long, we were comfortable, and our questions were being answered. They didn't just bulldoze through the small details and instead made sure everything was very clear. Highly recommend. Thank you Alex, Jared, Geoff.

unhappy customer

Oct 24, 2016

We decided to purchase a late model Outback. We arrived early afternoon on 10/23. The first thing that occurred was as we were walking out to the lot with our salesperson, the Sales Manager interrupted us because our person's other customers came back. We were then put with another salesperson, who was great. We spent about 2 hours looking at cars and test driving a couple of them. We picked out the car that we wanted and went to the table. Here comes the fun part...We sat down and my salesperson asked me about monthly payments, etc. I told them I didn't care about the monthly payments, just the price of the car. They asked me if $500 off would do it and I said "probably not." My salesperson then went to the sales manager and came back a short time later saying "there are 7 people ahead of you." So, I waited for an hour (yes, an entire hour) and quite patiently. The sales manager came back and told me that there was no negotiation and that the price was the sticker on the window. In other words, he was being a jerk. I then drove up the rode and had the best experience ever at Dick Hannah Subaru and drove home our Outback. I will never recommend Lithia Subaru to any of my friends or family. Worst experience I've ever had at a dealership.

Jason berget

Oct 23, 2016

Everyone was very helpful. I felt no pressure and Skyler pace was truthful and up front about everything. At first the numbers didn't work but Skyler and his manager worked hard to get better numbers. I'm being happy with my experience at Lithia Subaru in oregon city!

devydoo12

Oct 23, 2016

Skyler Pace & Matt Artz were fantastic, helpful and honest guys. Would definitely recommend them and would definitely use them again in the future. Very thankful.

AprilB

Oct 23, 2016

No pressure, honest and totally relaxed experience from start to finish. The whole process was smooth and pretty quick. We are very happy with our purchase!

Guntermann

Oct 22, 2016

Devon was very professional and informative making our purchase experience good.Afterward we went out for fried chicken dinner.The Hi tech at is taking some figuring out, but Devon will help if we need it...I've used this dealer for over 13 yrs.

jason Berget

Oct 22, 2016

Everyone was very helpful. I felt no pressure and Skyler pace was truthful and up front about everything. At first the numbers didn't work but Skyler and his manager worked hard to get better numbers. I'm being happy with my experience at Lithia Subaru in oregon city!

RScott

Oct 21, 2016

I requested quotes (MRSP, Dealer Invoice and Offering price) from four dealers. Most were very courteous and prompt in their response. Lithia was one of the dealers who sales staff insured that I got information accurately and promptly. They also offered the lowest asking price and did not hedge throughout the sales price. The staff was thorough in their orientation both to insure that I understood the capabilities of the car and that my choice of car was suited to my needs. I give the dealership my highest marks for service and competitive pricing. I most certainly will do business with them again.

Newsubaru

Oct 20, 2016

Lithua Subaru is a relaxed, friendly place to buy a car. GENE helped me find exactly what I wanted, and answered all of my (many) questions.

NewSubie

Oct 20, 2016

Professional but relaxed car buying experience.Everyone we met was friendly and helpful.My son went with me. He had just bought a car and I wanted his advice.I went back the folliwing day and Gene set up my Star Link system, and anwered any other questions I had.

Kate Molony

Oct 19, 2016

My wife and I worked with Matt Arts to get our new Outback. We saw the car online, advertised with a 0%APR and a clear price. We decided to drive out that afternoon and Matt Arts helped us out in a professional, no pressure, friendly, and kind way. We got our car within a couple of hours of setting foot in Lithia. Awesome experience - the opposite of the nightmare stories you hear all the time.

Elizabeth McCullough

Oct 18, 2016

We came in knowing what we wanted, Melinda was friendly and accommodating. We left with exactly what we wanted and were treated with respect throughout the process.

Korine Boyd

Oct 18, 2016

My daughter was looking for a car that would be safe for her to drive to and from work and college with all kinds of weather but it also needed to fit a grand size harp. I asked if it was possible to take the car home to make sure her harp would fit in the back. The manager not only let me do that but he asked the employee that was helping me, Chris Ryan, to ride along. Chris allowed me to go home, fit the harp and then go a step further and let my mechanic do a full inspection of the car before we go any further with the purchase. Chris was wonderful to work with. He did not pressure us at all and was extremely helpful! He was willing to let us come in a couple times after that to look at the car before we made the final decision to purchase. My daughter left a very happy customer. Thank you! :)

ROBERT COZZIE

Oct 16, 2016

Over the course of my 35+ years of driving, and buying multiple new cars, my recent 2017 Outback purchase at OC Subaru was one of the best experiences. As a salesman, Matt Artz is knowledgeable and low key. And his concern for long-term customer satisfaction is evident. He isn't in it just for the sale, but demonstrated sincere concern for my, and my family's needs in a new car. Thank you for our new Outback at a fair price.

TBernables

Oct 15, 2016

After searching online for a used subaru, we found one we liked at Lithia. I contacted the internet sales department and scheduled a test drive. Louise was great, she made sure I had all the important documents to her before my arrival so we could test drive and start the transaction right away. She gave me the salesmen name -David Meltzer and my appointment time. I was expecting a typical high pressure, BS filled, car buying experience, but was surprised when we arrived to find a friendly, laid back environment. Although we ultimately did not buy the car, everyone was so great. David, Thank you for being so incredibly knowledge about Subaru's, it's features, transmission and for showing me how to use the vehicle during our test drive. My husband was very impressed, and that is not something that's easily accomplished!!! Kudos to Lithia, David and Louise.

Elaine

Oct 14, 2016

I just bought my second Outback from Patricio at Lithia Subaru and it went so smoothly. Patricio is very helpful and knowledgeable and made sure that I got exactly what I wanted, but no high pressure. He spent time with me after the purchase going through all of the features and making sure that I knew how to use them. Great experience and I love my new white Outback. Thanks Patricio!

Elaine

Oct 14, 2016

I just bought my second Outback from Patricio at Lithia Subaru and it went so smoothly. Patricio is very helpful and knowledgeable and made sure that I got exactly what I wanted, but no high pressure. He spent time with me after the purchase going through all of the features and making sure that I knew how to use them. Great experience and I love my new white Outback. Thanks Patricio!

Jeremy H.

Oct 13, 2016

Alex was great! Up front pricing and no-nonsense answers to all my questions. Very happy with my purchase. I'll update this review after my first oil change (bought the lifetime oil changes option) as well as after my first service if anything breaks.The dealership and Alex in particular were outstanding.

subaru fan

Oct 13, 2016

I had been putting off buying a new car for a while because I was a bit traumatized from the last time I shopped for a car at a different dealerships. I came to Lithia Subaru in Oregon city because they had two of the cars I wanted to test drive and I knew that the test drive route would be easier than downtown traffic. Chris Ryan my sales consultant was very friendly and made the process less stressful than I was expecting. I never expected when I arrived at the dealership to be laughing with a sales guy before the end of the day. Thanks Chris!

Lucy

Oct 13, 2016

Really glad that the person who met us outside turned us over to a very sharp young salesman named "Chris Ryan". Chris answered all of our questions, and quite thoroughly. No pressure at all. We went away for a late lunch, called him up and accepted the terms he had laid out---and returned to Lithia to wrap up the deal. From start to finish, Chris did a great job. Really appreciate the fact that when we pointed out that the back of our Outback didn't have a cargo mat and cover, Chris took care of that too and provided a like new mat and cover.When we're ready to get a second Subaru in 3-5 years, we'll go back to Lithia of Oregon City and ask for Ryan. We're very happy with our '13 Outback!

Larry Yoder

Oct 11, 2016

This is the second car I purchased at Lithia Subaru. I dealt with David Meltzer for both purchases.Both times I had a good experience. I have and will continue recommending Lithia to my friends and family..

Dan Young

Oct 11, 2016

What a great Place to buy made all transactions as smooth as it could be Andrew showed us all the crosstreks they had. Answered all my questions and my wifes , Would highly recommend them to any one looking to by a subie. great showroom with everybody willing to help.

Ktykat

Oct 9, 2016

They found the vehicle with the option package I wanted quickly and at a great price. David was very knowledgeable about the vehicle and all the bells and whistles that were included. He explained everything so that I could understand and was able to use them without hunting through the manual. The experience was easy and everyone was very friendly.

Ktykat

Oct 9, 2016

I priced vehicles around the area where I live, had a specific model and package. Lithuania was able to find the vehicle quickly and at a great price. David was very knowledgeable and explained all the bells and whistles so that I understood what they do and how to use them. This has not been the case when I have purchased other vehicles. Everyone was friendly and courteous. This is the second vehicle I have purchased from Lithia and I will go back if I should decide to buy another one.

enlistedkav

Oct 8, 2016

I / we needed a new(er) car. I have always liked Subaru commercials and went to Lithia Subaru in OR City. First of all, Oscar was great, it was sprinkling and chilly outside but he hung in there and answered all of my questions. My wife and I must have had him show us 15 different cars and he had to explain to me more than once the difference between Outback-Forrester-Limited-Base-Premium... At one point I think Oscar got a little confused, which I appreciated, it reminded me that he is a human being also. I had this preconceived notion of how new car salesmen would treat me. He squashed it, I felt this "attitude" that Oscar was on my side. He wanted us to like our experience, he wanted us to love our car. What I really enjoyed about the dealership was the area for my kids to hang out, they had movies on, free popcorn and other things for small kids to do. It was nice not worrying about the kids while we were popping hoods and kicking tires. If you are having any doubt about going to Lithia OR city, trust me, an old skeptic, they will treat you right. I should also point out that Val is a non BSer, he was honest / upfront and I respect that. Bravo Zulu to Oscar and Val.

Val

Oct 8, 2016

Great experience for buying a used car. The people were courteous, super helpful and listened to what we were asking for. My daughter and I were anxious in the beginning but that didn't last very long. Oscar and Richard made it go smoothly every step of the way. We purchased a Subaru Impreza! We are thankful for all their help! We will definitely come back in the future.

D AND D, NEW CAR DRIVERS

Oct 7, 2016

Great experience for purchasing a new car. I let the dealer know what I was looking for, I had a price quote the same day. The price was better than competitor, without hassle of haggling. No high pressure tactics. Our salesman David Meltzer was very pleasant and helpful. I was impressed with the tutorial on the car he provided. I hit saturation and he invited us back for additional assistance if needed. Glad we checked with Lithia Subaru of Oregon City.

Kylie Forkner

Oct 6, 2016

Every moment I've spent at this dealership had been a pure delight. I just recently referred a friend to this dealership because I wanted her to have as good as a car buy experience as I did. When processing my friends car deal Melinda made sure they knew I was the one who referred her, and they rewarded me with 100$! If anyone to buy a car used or new go see Melinda Cavanah at this dealership. She's bubbly, exciting, and full of energy. She made the whole process a fun experience, I find whatever excuse I can to go visit her at the dealership.

Kylie Forkner

Oct 5, 2016

Melinda Cavanah made the car buying experience such a breeze. I was really nervous about the process because I did not have a down payment. After a few minutes with her she took all the stress away, she talked to me about my options and helped me figure out my budget. She was never pushy, or agressive. She made it her mission to find me a car to fit my needs, taste and budget. I love you Melinda!

crajr52

Oct 5, 2016

The best on-line shopping quote for a new Forester took us to Lithia Subaru of Oregon City. The addition of safety features to the 2017 model put us over the top. We were quite happy with our sales person, Roman, as well as Patricio who has followed up with advice on rack and hitch. Rick in finance was low key and efficient. We ended up purchasing a model one trim level above what we thought would be the sweet spot. This is our 3rd Subaru purchase and first from Lithia. So glad we now can count on the dealer that is closest to our home!

Qia

Oct 4, 2016

Really took the time to explain and show case the car to us and get us the best price for it. They put in the effort to find the car and color we wanted.

TheRobZone

Oct 3, 2016

I contacted David Meltzer about three weeks in advance of purchasing my Subaru Outback. He was incredibly patient and attentive while we were emailing, and when I was late 1.5 hours for my appointment, he didn't even bat an eye. He thoroughly went through everything the Outback had to offer, and gave me a pretty good test drive route which put the vehicle through its paces.The entire process was painless and pressure-free, even through the purchase process with Richard Norwood. Add-ons weren't pushed on me when I didn't want them.Great experience.

TheRobZone

Oct 2, 2016

I went to Lithia Subaru having already done some research online. I'd also gotten some quotes from other dealerships, as well as a quote from my insurance company through a partnership. David Meltzer was very patient and understanding with me and my late arrival to our appointment. From there on, he was very diligent and educational for me in helping me understand all of the features and technology the 2017 Subaru Outback 3.6R possessed. The test drive was fun and the process of buying the vehicle was painless.I also worked with Richard Norwood in finance. Like David, he was very personable and didn't push me on anything I wasn't interested in.All in all, my experience at Lithia was very good. I would highly recommend this dealership - especially David and Richard.

Abranna

Sep 30, 2016

David meltzer made my buying experience comfortable, easy and quick! I would recommend him to anyone that came in! I came in to test drive my BRZ and ended up leaving with it the same day.

sabenson

Sep 30, 2016

It was an easy, no-hassle experience. Thanks to Chris Ryan, Skyler Pace and their supervisor, Val, we left with the vehicle we wanted. My wife and I will definitely recommend Lithia Subaru to our family and friends. They have a great selection of both, new and used.

RGabbey

Sep 30, 2016

Thanks Skyler Pace for such a fantastic buying experience!We are so happy with our purchase. We will be sending ALL our friends & family to you!We drove away feeling good about our purchase. We were treated like people! NOT a sale. Thanks again Skyler.

Renee Tidwell

Sep 29, 2016

A big "SHOUT OUT" to Skyler Pace at Lithia Subaru in Oregon City! He was our sales person when we walked in the door and our friend when we walked out! We drove home in the car of our dreams... and felt good about our purchase! Skyler took the time to educate us, shows us our options, explain pro & cons of different vehicles, and save us some money! I will tell anyone that will listen... GO SEE SKYLER PACE at Lithia Subaru!

Crosstreklover

Sep 29, 2016

When I went in to look at a New Crosstrek, I was expecting a typical car lot experience. What I got was a great test drive route, and a fun experience. Mark is definitely not a typical car salesman, and Rick made the paperwork processing easy.

Michael D

Sep 28, 2016

We flat-out loved working with Devon Patton at Lithia Subaru in Oregon City, OR. We left with a 2017 Outback feeling it was one of the best experiences of buying a carever.I doubt anyone will see a better salesperson debut this year! Devon has talent to burn, professionalism, knowledge about cars, and charisma along with a generous heart. Thanks for the extra stuff Super Girl! For a remarkable experience definitely ask for Devon Patton at Lithia. Shes one of a kind. Rating is definitely 10 out of 10.

Crosstreklover

Sep 28, 2016

When I went in to look at a New Crosstrek, I was expecting a typical car lot experience. What I got was a great test drive route, and a fun experience. Mark is definitely not a typical car salesman, and Rick made the paperwork processing easy.

MDOUTBACK2017

Sep 28, 2016

We flat-out loved working with Devon Patton at Lithia Subaru in Oregon City, OR. We left with a 2017 Outback feeling it was one of the best experiences of buying a carever.I doubt anyone will see a better salesperson debut this year! Devon has talent to burn, professionalism, knowledge about cars, and charisma along with a generous heart. Thanks for the extra stuff Super Girl! For a remarkable experience definitely ask for Devon Patton at Lithia. Shes one of a kind. Rating is definitely 10 out of 10.

Bill Woods

Sep 28, 2016

From my first visit to the closing of my purchase everyone was helpful and worked together together to make the buying experience easy and painless. There was not a bunch of running around for pricing and such. I would recommend them to anyone. Daniel and Mark worked together ti help when one was busy the other was there.

Cindy

Sep 27, 2016

My husband and I had a great experience. Our sales person was very knowledgeable with the cars we drove and always tried to get what we wanted. I will recommend this dealership to everyone.

Gene

Sep 25, 2016

I found the car that met my requirements on the internet and commencing with Kami who saw to it that all my questions were answered and then on to Patricio who handled the transaction, we had a very positive experience in purchasing our Subaru. Patricio chose a route for our test drive that was away from traffic with varying road elevations. The entire transaction was handled in a very professional manner and we would recommend Patricio at Lithia Subaru.

Carl

Sep 23, 2016

I called ahead about the car I was interested in, and Devon had it up front waiting for me, when I arrived. We discussed my goals, during the test drive, and Devon made a point of getting me the information I needed to make a decision. She was patient during my frequent phone calls (to review the details with my wife), and helped secure a deal that I felt great about.Geoff was able to pull together the financial paperwork super quickly, and took the time to answer all of my questions, along the way. I felt extremely comfortable with each part of the transaction.In the end, Devon even took time to follow me all the way back to my house in SW Portland, to pick up the title I didn't have with me. It was far out of her way, but she & Litihia Subaru went the (literal) extra mile, to make sure that I didn't have to drive back!Thanks for the great experience, Lithia!

CTPDX

Sep 23, 2016

I called ahead about the car I was interested in, and Devon had it up front waiting for me, when I arrived. We discussed my goals, during the test drive, and Devon made a point of getting me the information I needed to make a decision. She was patient during my frequent phone calls (to review the details with my wife), and helped secure a deal that I felt great about.Geoff was able to pull together the financial paperwork super quickly, and took the time to answer all of my questions, along the way. I felt extremely comfortable with each part of the transaction.In the end, Devon even took time to follow me all the way back to my house in SW Portland, to pick up the title I didn't have with me. It was far out of her way, but she & Litihia Subaru went the (literal) extra mile, to make sure that I didn't have to drive back!Thanks for the great experience, Lithia!

Erin

Sep 21, 2016

Devon Patton at Lithia Subaru in Oregon City was the most wonderful salesperson I have worked with. She was efficient, informative, and helped me understand all of my options before making a decision. Buying my Toyota RAV4 was an enjoyable experience, and I would highly recommend working with Devon if you are interested in buying a car.

Erin

Sep 21, 2016

Devon Patton at Lithia Subaru in Oregon City was the most wonderful salesperson I have worked with. She was efficient, informative, and helped me understand all of my options before making a decision. Buying my Toyota RAV4 was an enjoyable experience, and I would highly recommend working with Devon if you are interested in buying a car.

Patrick

Sep 18, 2016

I appreciated the friendly service and professionalism provided by Patricio. The process of buying a brand new car, for the first time in twenty years, was amazingly simple, straight forward and without pressure. At Lithia, they really go out of their way to show the customer the service department and thoroughly explain the vehicle features. The financial process was also transparent, thorough and relatively fast. Great customer experience for a significant purchase.

TimSCars

Sep 17, 2016

All the staff members we talked to were friendly and knowledgeable. They didn't try to force us into making a deal, and were willing to negotiate on a price when the time came to buy a car. While some of the cars were a bit overpriced, they have a nice selection and all the cars we saw were in good mechanical and cosmetic condition. Overall, the experience was very positive and progressed at a pace that was comfortable for us!

Aliporter2

Sep 17, 2016

Best experience at a dealership ever! Came into get a free oil change and Devons warmth friendliness and amazing customer service is the reason I walked out with a brand new car!

TimS

Sep 17, 2016

All the staff members we talked to were friendly and knowledgeable. They didn't try to force us into making a deal, and were willing to negotiate on a price when the time came to buy a car. While some of the cars were a bit overpriced, they have a nice selection and all the cars we saw were in good mechanical and cosmetic condition. Overall, the experience was very positive and progressed at a pace that was comfortable for us!

hairmanmao

Sep 14, 2016

We came to Lithia in Oregon City to look at a pre-owned Crosstrek. When someone else purchased that car as we were arriving, David offered to show us new (2016) Crosstreks. Throughout the entire process he was extremely nice, explained all of the car's components without overdoing it, worked with us on financing options and found exactly the car we wanted at a nearby dealership, deliverable the very next day. We couldn't be happier with the car we took home, or with David's excellent job making us feel comfortable in what can be a stressful situation. This is our first Subaru and first time at Lithia, and after the positive experience with both, I expect it won't be our last.

carlover

Sep 14, 2016

The process was too long. Andrew was a very good salesman. We love our new car. Still need to learn the nuances of our Outback.

Hummerbuyer

Sep 14, 2016

Wretched experience...spent more than 20K...spent more than 7K in repairs 500 miles after I drove off the lot. Dealership never returned my calls....and I am civilised! Really disappointed.....

T&g222

Sep 13, 2016

Having purchased cars from Lithia Subaru before, we knew it would be a good experience and it was.Every department has treated us with exceptional care and professionalism.

sailor

Sep 12, 2016

I HAD DONE A GREAT DEAL OF RESEARCH ON LINE AND KNEW WHICH CAR I WANTED TO BUY. I TRADED IN A 2015 MODEL CAR AND WAS INTERESTED IN THE BOTTOM LINE, INCLUDING TAXES, REGISTRATION AND LICENSE BETWEEN THE NEW CAR AND THE TRADE IN. JARRED WHITED WAS KNOWLEDGEABLE, FRIENDLY AND EFFICIENT. MY OFFFER WAS PRESENTED PROMPTLY, NEGOTIATIONS WERE SHORT AND WE ARRIVED AT A DEAL RELATIVELY QUICKLY. THE FINANCIAL OFFCIAL WAS EFFICIENT AND THE DEAL WAS CLOSED IN A TIMELY MANNER. JARRED WHITED WAS VERY COMPLETE IN MAKING SURE I UNDERSTOOD THE COMPLEXS OF THIS MODEL AND WAS PROMPT AND KNOWLEDGEABLE IN HIS ANSWERS TO MY QUESTIONS. IT WAS A PLEASURE TO DO BUSINESS WITH JARRED AND LITHIA SUBARU OF OREGON CITY.

diegodaxtrek

Sep 10, 2016

To be honest, we had heard stories about buying cars at dealerships and were on the defensive, worried about getting gamed. The entire process of working with Kiki was low-pressure and fun. She made it a really enjoyable experience to take this next step and helped get us excited about our new purchase. We also felt we shared a lot in common, and felt like we were joining a family of Subaru owners. Rich also made us feel really good about our new purchase. It was a little time consuming because they were busy at the dealership, so we waited for Richard for a bit, but we felt well-attended to the entire time we were there.

sterlingcar

Sep 8, 2016

Kiki gave me the best experience with buying my very first new car. I was so happy with my car. And she made it easy and fast with no pressure

Diego

Sep 7, 2016

Had a wonderful experience here. This was my first time getting a car through a dealership and I was wary based on stereotypes and other people's experiences at bad dealerships. We got Kiki and she was great! We didn't feel pressured or rushed! It was easy and enjoyable. Thanks Kiki!

Bert Toya

Sep 6, 2016

Andrew Hetzler and the team at Lithia Subaru are top notch! No hassel car buying at its finest. This is the first place that made it easy. Kudos to them all.

Christian

Sep 5, 2016

Patricio has helped me so many times now ever since he helped me get into a car over a year ago. I just recently upgraded my self to my dream car and of course I went through Patricio again. Everyone there made it an awesome experience, and I can't thank everyone, especially Patricio enough for doing everything he could and successfully getting me what I've wanted for a very long time!

Jenny

Sep 5, 2016

Great experience!I have wanted a Suburu Impreza 5 door for a very long time. We set up and appointment online and were met by David. We went on a test drive (2 technically since we both had to drive it) and he made sure to show us all the various feature/packages available by going to a bunch of different cars. He showed us how everything worked too! David listened to us on what we wanted and what our concerns were. We decided we wanted to try for a car and so we got to work - there were only 2 cars in the system that had everything that we wanted and David worked hard to make sure we got it and we did! They even went and got it for us within a few hours! :)The financing process was super easy and even though we came in with a pre-approval from a lender, they actually beat that pre-approval rates and just like that, we had a brand new car! At no time was David or anyone else pushy or made us feel pressured - it was very laid back, relaxed and a overall a very pleasant time. We would definitely recommend anyone looking for a Suburu or even a used car to go work with David and Lithia!

Raul P

Sep 5, 2016

Patricio helped my parents get and new car and it was a fantastic experience working with him. He was helpful, patient and was fun to work with. He did not rush my parents and answered every questions even some in Spanish because my mother in law insisted she want to practice her Spanish:) I'd recommend Patricio and Lithia dealership to anyone who wants to get a new car. Thanks Patricio and Lithia

Nightdust

Sep 5, 2016

Great experience!I have wanted a Suburu Impreza 5 door for a very long time. We set up and appointment online and were met by David Metzler. We went on a test drive (2 technically since we both had to drive it) and he made sure to show us all the various feature/packages available by going to a bunch of different cars. He showed us how everything worked too! David listened to us on what we wanted and what our concerns were. We decided we wanted to try for a car and so we got to work - there were only 2 cars in the system that had everything that we wanted and David worked hard to make sure we got it and we did! They even went and got it for us within a few hours! :)The financing process was super easy and even though we came in with a pre-approval from a lender, they actually beat that pre-approval rates and just like that, we had a brand new car! At no time was David or anyone else pushy or made us feel pressured - it was very laid back, relaxed and a overall a very pleasant time. We would definitely recommend anyone looking for a Suburu or even a used car to go work with David and Lithia!

Dan Whitney

Sep 4, 2016

They helped my wife and I get the car we wanted at a great price. Lithis Subaru was courteous and treated us with respect. We love the car and would buy from them again.

That1guy20

Sep 4, 2016

I HATE going to dealerships but Jarred Whited and Oregon city Subaru made it a pleasant experience. I'm VERY happy with my new car and I will recommend this dealership and Jarred to all my friends.

Rfishman47

Sep 3, 2016

Stopped by to look at another car they had, and saw the lancer. My daughter fell in love with it. Roman was very helpful in showing us the car and working us thru the buying process. Over all a. Very good experience at Lithia Subaru of Oregon City. We had the car for less than a week and the blower motor went out, took it back and they said it would cost over $400.00 to repair. They said they would not pay for the repair and didn't even offer to help with the cost of the bill. So once you buy there is no customer after the sale. So beware of buying anything used from this dealer, I would have the car checked out by an outside mechanic before signing on the doted line. I will never purchase another car from this Dealer ship and will recommend that anybody I know Knows how they work!!!!!

Jacob Wagner

Aug 31, 2016

Patricio provided a fantastic customer experience. I came into Lithia to inquire about trading my 2015 Forester 2.5 for a 2017 Forester XT.From the beginning, Patricio was both welcoming and professional; there was no pressure. The car that I ended up buying was still at port, so Patricio was helpful in letting me test drive a very similar car so I'd be able to feel the difference.After the test drive, Patricio asked me if I'd like to see what the numbers would look like; again he asked me what I wanted to do, rather than attempt to force the process upon me.After reviewing the numbers, Patricio took a step back and let me decide; there was neither sales pressure or a rush to get me out of the door.A few days later when my Forester arrived, I was greeted at the dealership by Patricio. On his day off. He personally sat down with me and went over all of the new features and nuances of the newer model car. He walked me to the finance department, where they do a fantastic job of not trying to up sell you on a million different line items. After the finance wrapped up, Patricio assisted me in removing some items from my old Forester and transferring them to my new one. The entire process was less than 2 hours. I highly recommend both this dealership, and Patricio. It's worth the extra drive from Portland.

Jeffrey Barram

Aug 31, 2016

Kiki was phenomenal in helping me purchase the exact car I was looking for. Scott was also great in finishing up the transaction. I highly recommend the team at Lithia Subaru!

AMiller

Aug 31, 2016

My husbands car broke down during our wedding week. We had no time to look around what so ever. As soon as we could we went online and found a car we liked that was located at the Subaru dealership in Oregon City. We called ahead to let them know we wanted this car and to get things going quickly. Right as we arrived we had the car and dealer waiting for us to test drive. Immediately upon return the process started, it was so smooth and easy. They worked with us to get the sale just right. Kiki really took into consideration our urgency and our financial needs without being too pushy, along with making sure we chose the best vehicle for our lifestyle.

JacobWagner

Aug 31, 2016

Patricio provided a fantastic customer experience. I came into Lithia to inquire about trading my 2015 Forester 2.5 for a 2017 Forester XT.From the beginning, Patricio was both welcoming and professional; there was no pressure. The car that I ended up buying was still at port, so Patricio was helpful in letting me test drive a very similar car so I'd be able to feel the difference.After the test drive, Patricio asked me if I'd like to see what the numbers would look like; again he asked me what I wanted to do, rather than attempt to force the process upon me.After reviewing the numbers, Patricio took a step back and let me decide; there was neither sales pressure or a rush to get me out of the door.A few days later when my Forester arrived, I was greeted at the dealership by Patricio. On his day off. He personally sat down with me and went over all of the new features and nuances of the newer model car. He walked me to the finance department, where they do a fantastic job of not trying to up sell you on a million different line items. After the finance wrapped up, Patricio assisted me in removing some items from my old Forester and transferring them to my new one. The entire process was less than 2 hours. I highly recommend both this dealership, and Patricio. It's worth the extra drive from Portland.

Caldwelc52

Aug 31, 2016

Kiki was a great help in assisting me in buying my first car! She was clearly knowledgeable and wanted to help me find the right fit. We didn't let the fact that she was down to 2nd place in the sales leaderboard affect our impression of her though!

Jonvincent87

Aug 31, 2016

Kiki helped me buy a car and she was so helpful. I could not have asked for a sweeter knowledgable person. The purchasing process was very easy with her.

peace

Aug 31, 2016

i title this review kiki for it was due to her that our experience was turned around to a positive. sincerely. she listened, asked the right questions, offered remedies to what had been enough to walk away from making the purchase. honest, genuine, kind, friendly, knowledgeable. many ways to sell a car with the best being forthright honesty. rare and admirable in this profession. thank you kiki : ) --------------below there are some questions regarding quality of work which i gave a 1 out of 5. car was delivered with several significant scratches on windshield and paint, large spot/stain on seat. will be bringing it in to have these repaired. just so challenging to find the time to deal with this. wish these issues were not part of our purchase.

Andrew

Aug 30, 2016

A really great experience for a first time buyer. We walked in, sat on one of their couches and helped ourselves to their snacks and water. In a few short minutes Devon Paton, although busy with another client, was the only one there who dropped everything to make sure we were being helped. In return, we waited for her, and her alone, to finish business so that she could be the one to help us out. It was worth the wait, because Devon did her best to make this an easy and fun experience. She fetched us two used cars to look at and I settled on a test drive in a used old Subaru that was in great condition. Devon was friendly and engaging during the drive and when we got back to the dealership, I decided to buy the car. Devon helped the purchasing process happen fast by making a couple of phone calls so that we could get this done even faster. Unfortunately I had forgotten some necessary paperwork and had to wait for someone to bring it in for me, but all the while Devon was patient with us and got busy helping others until my papers had arrived. In the end, we struck a deal, I signed everything that needed to be signed, my purchased car was cleaned for me, and I was on my way. Thanks again!

piercey17

Aug 30, 2016

Great business, great people Ask for Kiki if you go in. She did an amazing job, super polite, got me the best deal possible. She did everything possible to get me my car! First class!

Benita1151

Aug 30, 2016

We'd been studying Foresters for several months before deciding to go with a 2017 Touring. We did our homework and knew what we wanted on it. We'd been in the showroom a couple of times just to ask questions. On both occasions, everyone we met was friendly and informative. No one - I repeat: no one - was pushy. We were welcome to walk through the lot at our leisure and look at the inventory. Test drives were low key and fun, allowing plenty of time to get a feel for the car. When the 2017's were finally available, we worked with Kiki and Cory to make sure our car came with the packages and accessories we wanted without pressure to add any other items. Kiki was easy to talk with, knowledgeable and articulate; generous with her time and respectful of ours. She had a good grasp of the car and its equipment; had everything ready and we never felt like our time was being wasted. Since the purchase, she has taken the time to follow-up with us. It felt good to buy a car here and our friends know it.

Maria'snewcar

Aug 30, 2016

Kiki was great! She listened to what we needed and answered our questions. I enjoyed working with her and am really glad she sold me my car.

tmartz

Aug 30, 2016

Devon Patton did an awesome job getting me a great trade in value for my WRX and an even better deal on my new 16' STi! She is a pleasure to work with and answered every question that I had.

pmj1200

Aug 30, 2016

Everyone I worked with was just wonderful and I did not feel pressured. They kept on top of things and keep me informed on finding the vehicle that I wanted and gave me a very good price. When I went to look at it every thing went smoothly and answered all my questions, as well as showing me how everything works. I highly recommend Lithia to anyone who is looking for a vehicle. Janet Phelps

Dana Dayton

Aug 29, 2016

Very helpful and kind customer service throughout the process of choosing a car to test drive then buying said car. Roman made me feel extremely comfortable and answered all questions, even the ones I didn't know I had. Will definitely recommend the dealership and Roman to friends and family.

Tejendra Singh

Aug 29, 2016

Alex was professional and so were other employees and took care of me in minimal time.I will surely recommend others to this dealership for Suburu.

Happy driver

Aug 26, 2016

We enjoyed an easy and stress free experience when we purchased our new Subaru Forester from Oregon City Subaru. Patricio was friendly, and gave us all the information we needed to help us select exactly the right car for our needs. We would highly recommend this dealer.

Alice

Aug 25, 2016

Great experience. David Meltzer pays attention to detail. Our first car purchased at Lithia was a new Outback in 2015. This purchase is a used car for my husband and is what he wanted.

Subaru Convert

Aug 24, 2016

We shopped all of the Subaru dealers in the Portland Metro area through their internet sales departments and Oregon City Subaru gave us the best price and had the exact car we wanted in stock. Other dealers were either way off the price, didn't have the car we wanted in stock, or both. We came from NE Oregon since no dealers within 100 miles of us could come close to the deal we worked out over the internet. David Meltzer is very knowledgeable about the product and was prepared for us when we arrived for our appointment. He had the car parked near the showroom and paperwork in order. Scott in the Finance department was very friendly, professional and efficient. No pressure to purchase any additional services if we didn't want them. We did end up buying the extended factory warranty in part due to the great price we got on the car, even with the warranty it was a very competitive price, and 4 years of 0% financing is pretty great too. Everyone was extremely polite, professional and a pleasure to work with. David did a great job explaining and demonstrating the features of the car, pairing our phones with the entertainment system and making sure all of our questions were answered. I will recommend this dealership to anyone considering the purchase of a Subaru, and they are by far the preferred vehicle here in the mountains of Eastern Oregon. The entire purchase experience was enjoyable and stress free.

Tieler

Aug 22, 2016

Devon Patton did an awesome job getting me a great trade in value for my WRX and an even better deal on my new 16' STi! She is a pleasure to work with and answered every question that I had.

cjackson

Aug 22, 2016

We drove from the coast and met with Alex Wiswall. Extremely nice young man. Very professional and attentive to what we were looking for. We had received an online quote ( the best in the Portland Area!) and they honored it without any hassle. Alex stayed with us thru the whole process until we drove off the lot with our beautiful new car. I will definitely purchases our next car here and request Alex as our salesman

Bethany Mosbrucker

Aug 21, 2016

Had a great experience at Lithia Subaru with Devon!!! We drove over from Bend on a early Sunday morning, and called as they opened. We were shown the vehicle we requested in a timely manner, test drove, and were able to sign papers without haggling over prices!!! Great experience, amazing follow through by Devon! Would recommend working with Lithia Subaru and Devon!!! Thank you for making buying a car easy!

Benjimen

Aug 21, 2016

Decided it was time to get a new used car and was recommended to Lithia. I did my research and was not dissapointed by what I saw. The staff was helpful and willing to help me in my pursuit of getting a vehicle. Answered all my questions, (even if I asked multiple times), and was helped by multiple staff as a team to solve any issues they may have occurred. Would recommend going here for a new or used car to anyone.

Mysubaru

Aug 21, 2016

Had a great experience at Lithia Subaru with Devon and Scott!!! We drove over from Bend on a early Sunday morning, and called as they opened. We were shown the vehicle we requested in a timely manner, test drove, and were able to sign papers without haggling over prices!!! Great experience, amazing follow through by Devon! Would recommend working with Lithia Subaru and Devon!!! Thank you for making buying a car easy!

Manbearpig

Aug 20, 2016

Broke down what, why, and how the payments were going to be and helped overcome any obstacles or questions I had during my time. Will recommend.

Harley

Aug 13, 2016

We needed to replace our older Outback but didn't know if a Forester would be a better choice this time. In the end, after test driving both, we picked the Outback Limited fully equipped with all the options we had initally wanted. Thanks to a new shipment of vehicals, we didn't have to "speicial order" like we expected.. Daniel was very helpful and informative as we discussed options and special features. Alex picked up the ball and helped us complete the deal when we came came bacl on Daniel's day off. Everyone from initial contact through the final transaction made this a pleasant, efficient buying experience.

George Samaan

Aug 13, 2016

The staff was very helpful and courteous. Both Daniel and Oscar did their best to make the experience both pleasant and uncomplicated. I'd recommend LSOC to all my friends and acquaintances.

Jeff

Aug 12, 2016

I can't say enough good things about my experience. The fact I'm actually taking the time to write this says enough. I worked with Patricio and Rick and they blew away any "car dealer experience" stereotypes I might have been expecting. I had actually bought a used 2015 Subaru the night before from a competitor and something told me to check what Lithia sold to see if I got a good deal. Condensed version - Patricio and Rick got me in a brand new model for about the same price. I would strongly recommend Lithia and I can't wait to take my Outback up to the mountain. Thanks Patricio, Rick and Kami.

Jeff

Aug 12, 2016

I can't say enough good things about my experience. The fact I'm actually taking the time to write this says enough. I worked with Patricio and Rick and they blew away any "car dealer experience" stereotypes I might have been expecting. I had actually bought a used 2015 Subaru the night before from a competitor and something told me to check what Lithia sold to see if I got a good deal. Condensed version - Patricio and Rick got me in a brand new model for about the same price. I would strongly recommend Lithia and I can't wait to take my Outback up to the mountain. Thanks Patricio, Rick and Kami.

Marianne

Aug 8, 2016

We had a very positive experience purchasing our 2017 Forester. Alex made it fun and gave us helpful information about the car and next steps.

Betsy

Aug 7, 2016

Devon Patton was such a helpful salesperson, calling us when the vehicles we wanted came in, and pulling cars for us to test drive. We went to six dealerships and Lithia was the best for customer service. We got in on the low financing and bought some extra warranties no protections because we drive our cars a long time.

Roy Dickinson

Aug 7, 2016

Really enjoyed the experience, made the transaction very fast and made sure we were comfortable.Happy with price and options available, thanks for doing a great job.

satchmo

Aug 7, 2016

From our initial online contact with Louise, to the manager Ryan who helped ensure that we got a wonderful deal on the car we wanted, to David who expertly helped us navigate the complexities of the new Subaru systems, to friendlyGeoff who completed our financing paperwork, the entire team was excellent overall. We will happily recommend Lithia to our friends, colleagues and family, as well as starting here for our next car purchase.

Happy customer

Aug 6, 2016

Our salesperson, Kiki, was very helpful and knowledgeable and so easy to work with that she made the experience of buying a car actually pleasant. The extensive selection of cars allowed me to quickly pick out exactly what I wanted.I LOVE my new Subaru!!

Jeff STI

Aug 4, 2016

Best experience I've had in awhile at a car dealership, whatever question I had with my sales rep (Andrew) he knew what I wanted and was able to work a wonderful deal with my car purchase. I will definitely be telling my friends and family about my experience here and hope Lithia Subaru will be here forever, Thanks guys!

Caoz4751

Aug 3, 2016

We saw a suburb Baja pictured on their web site that we were interested in. After calling and talking to salesman 2 times we drove 110 miles to see it. The first thing we noticed was no tonneau cover! When asked why the online picture had one and now it didn't we were told "well, we had 3 bajas in here and a previous sale probably wanted the cover so we removed it and put it on that one". Yet they did not change the online photo. What a waste of time.

Brandy

Aug 2, 2016

I was very pleased with my experience in Oregon City. We called the dealership in the morning, made a great deal on a new crosstrek, and drove up to get it that afternoon. All of the staff were friendly and helpful. I'm thrilled with my purchase and happy to recommend this dealership.

seidelna

Aug 2, 2016

It was time to update our family car. We've had a 1996 Subaru Legacy wagon for 14 of it's 20 year life span. When we purchased this car used, it had 30,000 miles and as of today it is still running strong with 209,000 miles. But, like all things, it was time for an upgrade. I've been researching Subaru's for some time, and with an offering of 0% financing, I decided it was time to jump on it. We purchased a new 2017 Subaru outback Limited, and so far I couldn't be more pleased. It has more bells and whistles then our other Subi, but I guess it's time to catch up to the new age of Subaru. We went through the Costco car buying program, and was pleased to show up to the dealership (from Central Oregon), to have David Meltzer ready with our new car. Considering I haven't bought a new car for a very long time, I pleased with the overall process. Thank you Lithia Subaru for helping us buy our next family car, and we hope to put another 209,000 or more miles on this Subi too!

retiring couple

Aug 2, 2016

David Meltzer was extremely knowledgeable about the Subaru Outback and answered all of our questions as well as explaining things we did not know to ask about the vehicle's features. He seemed like he had all the time in the world to address our concerns.

lillith

Aug 1, 2016

After driving my Saturn for 17 years, it was time for me to purchase a new car: an experience I had NOT been looking forward to. I was fortunate to be working with Patricio; I felt relaxed with him as he answered all my questions and accommodated my concerns. Over the years, I have made several major purchases, and Patricio stands out as being one of the best when it comes to applying no pressure.When my final decision was made, I had the pleasure of doing business with both David and Richard; they,too represent an excellent team at Lithia. I will not hesitate to use them again-and will definitely recommend them to family and friends.

BB

Aug 1, 2016

Devon Patton was a great sales associate. She worked with us from day one through buying a 2017 Forester the end of July. She was by far the most helpful and regularly contacted us with information on the new cars we were interested in, offering to have them ready to test drive if we called ahead. She was very professional, seemed to always have our interests at heart, and was very thorough about extra options. You don't have to buy them but if you drive your cars 7 or more years, the are worth considering. Everyone else at the dealership was also great. Geoff Eades did a good job of covering all the paperwork, financing, etc. so we understood it.

Jaesam

Jul 31, 2016

We were not sure exactly what kind of car we wanted when we got to Lithia Subaru of Oregon City, but Kiki was patient with us and helped us look at a lot vehicles. When we found one that we liked, she was able to negotiate with us for a price that was reasonable. Our last Lithia vehicle is still running three years strong, so it is definitely worth it to get the lifetime oil change.

Hunter P

Jul 30, 2016

I bought a new Outback 3 months ago, and I brought my grandma back today to get her into something new. Its says a lot about a dealership when you bring your grandmother in :) We were referred to Devon for her demeanor and knowledge and she exceeded our expectations. My grandma is in love with her new car and feels good about the deal. The buying process only took about an hour, and was painless...we never felt pressured and Devon knows everything there is to know about Subarus! Would definitely recommend Devon and Lithia Subaru!!

Jared Herr

Jul 30, 2016

After test driving several cars with Mark, we settled on a Mazda3. The test drive experience was very low pressure and Mark was very attentive to our car buying goals. He deftly guided us through the negotiation and financing process with fairness and as he likes to say "full disclosure". No nasty surprises or sneaky tactics here! The only thing that made the experience less than ideal was a somewhat strong push to purchase lifetime oil and warranty plans. Other than that small matter, we feel we got a very good deal on a nice car and can be counted as satisfied customers.

Happy

Jul 30, 2016

I only went to check out the Subaru Crosstrek, I hadn't planned to trade my 2015 Impreza in that day. I didn't even bring it there. But Roman was very knowledgeable and professional. He took me on the best test drive and showed me all the features of the "eye sight", I was sold! It was my lucky day, someone special ordered and backed out! I was able to get the color and ALL the features I wanted!Roman even went the extra mile and came after hours to Gresham to pick up my Impreza, making it all a "GREAT" experience!

Leav123

Jul 30, 2016

I bought a new Outback 3 months ago, and I brought my grandma back today to get her into something new. Its says a lot about a dealership when you bring your grandmother in :) We were referred to Devon for her demeanor and knowledge and she exceeded our expectations. My grandma is in love with her new car and feels good about the deal. The buying process only took about an hour, and was painless...we never felt pressured and Devon knows everything there is to know about Subarus! Would definitely recommend Devon and Lithia Subaru!!

LilySantulli

Jul 29, 2016

I was nervous about purchasing a new car but Devon made the experience so wonderful, informative and found the best fit for me and my family and all within the parameters I specified, there was nothing pushy about the experience and no forceful up selling here! I left with a beautiful car and full warranty! Geoff in financing made it quick! I will always come here for future car purchases and trade ins! Also, from start to finish it was less than 3 hours, it was amazing!

Sara

Jul 28, 2016

My husband and I bought a new Outback on Monday and couldn't be happier! Devon Patton was our salesperson and she was amazing - very knowledgeable and helpful through the entire process. I was very happy to buy a car from her and never felt pressured.

Marty Mckinnis

Jul 28, 2016

Skyler was an absolute gem to work with! He was very helpful in our car buying process for our sons first car and with me not knowing anything about subarus he brought me up to speed with helpful knowledge so that we were making the right purchase for our family. Thank you Skyler!!!!

brandon89ats

Jul 28, 2016

living close to 3 hours away from any from a Subaru dealership I found the perfect outback at lithia Subaru of Oregon city. I immediately emailed the dealership and received a response from David with all the information I asked for only after a few minutes! I explained my situation of living 3'hours away and David gave me a great price quote to work with. The next day I made the trip to Oregon city and met with David. He had the car pulled up front and made sure it was everything I needed and answered all my questions. We were able to make a great deal that day with no added pressure and not once did he try and sell me something I wasn't interested in. David took the time to go through all the features on my new outback limited and made sure I understood how everything worked. A few days later After getting the car home I had more additional questions and was able to text/call David and receive all the info I needed. This was my first new car experience and I wouldn't think twice about where and who I would buy my next Subaru! Thanks David for helping my family get the car of dreams!

birdie

Jul 27, 2016

Thanks for all the help and info. I love my new car and will always buy from you in the future. Everyone was helpful and kind and answered every question I had.

Jf

Jul 27, 2016

Having purchased several new cars in the past, my experiences have ranged from horrid to good. That is, until buying a car from Lithia Subaru, which was GREAT! I used the Costco Auto program and the people at Lithia were attentive without being bothersome or pushy...and that was just the emails. Once at the showroom for a test drive, it was actually an enjoyable experience. Everyone was friendly, laid back and helpful. Once the decision was made to purchase, they gave us a very fair trade in amount for our 2010 Forester without any haggling. Even the financing/warranty selling time was relaxed and enjoyable (didn't think that was possible)! We don't plan on buying a new Subaru for another ten years, but when we do, we'll be back at Lithia!

Rich

Jul 27, 2016

Alex helpfind me the perfect car based on my description of what I was looking for. My total buying experience was smooth fast and seemed effortless.

PopteenPDX

Jul 27, 2016

When I was first came to the car lot I wasn't really greeted by anyone until I announced I was going to buy a car. Then I was entertained by the dealers. My dealer Devon was amazing. She was really nice and she gave me a good experience buying the car. Made everything easy to understand and explained things well. Made me comfortable and made the transaction easy. Communication is great and I would recommend her.

James Denmark

Jul 26, 2016

This was our third purchase from Lithia Subaru this year and each time the experience was great! Everyone at the dealership from the General Manager to the Finance Manager to the Techs at the parts department that gave us our add-ons was very helpful. Above all, our sales person, Devon Patton, was FANTASTIC. She is so knowledgeable as to the details of each model and the different features they have. She was open to all of our questions and that made the test drives, which were great, so beneficial. We ended up driving a Legacy, an Outback and a Forester and at the end of the day we purchased both an Outback (for me) and a Forester (for the wife) as well as a used Outback for our son. Overall, our experience was outstanding. We are very pleased with every step in the process and everyone we interacted with during the process but at the end of the day Devon Patton is the associate we spent the most time with and she is wonderful. Be sure to ask for her when you go!

Madison

Jul 24, 2016

Overall it was a great experience. They let me take out a couple different cars, explained the differences in the few styles I was looking at. You could tell they knew their product. The only thing was they said the car would be filled up (only at half a tank) and I think it could have been detailed a little better. Otherwise, the business side of things was great.

Buyer from Zimbabwe

Jul 24, 2016

I recently bought an Outback from Lithia Subaru of Oregon City and Andrew was my sales person. I actually bought the car from overseas, as I was returning to live in the States, and they worked with me to send the paperwork by international courier and to allow someone else to pick it up for me. They were responsive to my questions and inquiries and helped me find just the right car for my needs, which meant reserving a car heading to Lithia on an incoming shipment. I would highly recommend using Lithia if you are interested in a Subaru.

ShenaCat

Jul 23, 2016

I am very happy with my experience at this dealership. They were very patient and thorough in making sure I found a car both within my means and that fit my needs. I felt respected and heard despite having a challenging credit profile, and left with a car better than I thought I could afford. A++

mdaigle74

Jul 22, 2016

We ultimately did not end up buying a Subaru , but what did stand out for me was the test drive experience I had with Devon Patton at this dealership. Devon made sure that I got a good feel for the vehicle. On our route, she drove through town, back roads, and a stretch of highway that allowed me to get a feel for the acceleration and road noise. She also showed me things like turning radius and the features when backing up. All along the way, she provided valuable information about the Forester. She was also very knowledgeable, personable and patient. Not only did she answer all my questions, doing so with a smile, but she shared very interesting stories about herself along the way to help me feel at ease. I was the most relaxed with Devon than with any of the other salesperson I worked with. By far the best test drive I had during our car purchasing experience.I also wanted to mention that she was pro-active and diligent. She learned before I arrived of what we were looking for, found examples of those vehicles, and provided me with a variety of options immediately after I got there! No time wasted looking at vehicles I wasn't interested in. Thanks!

Daniel

Jul 21, 2016

I was looking for a new vehicle for a few weeks. Saw one there and stopped in fell in love with it. Kiki and I met up and talked about some things and We made a deal happen and I couldn't be happier about the service I got the friendliness. They offer great benefits with the vehicle I bought. This isn't her fault or anyone's but normal wear and tear my abs light came on and I took it and they got it fixed. Kiki helped me as far as she could joking around with her told to fill the truck didn't think she would but when I got in it to go home it was filled

Lizardon14

Jul 21, 2016

I came in just wanting to learn more about the Legacy and Impreza as well as Subaru in general. I knew I wasn't likely going to buy a car that day. In the past, that has translated into terrible experiences, since some people only care about the sale. However, that was not the case with Patricio. He took the time to talk me through my options, take me on a test drive, and give me a price quote. He wasn't forceful and didn't make me feel uncomfortable, which has been the case before at other dealerships. I don't even care that this location is 30 mins away and that there are two closer ones. I'm going back for the excellent customer service and recommending anyone I know who's looking at Subaru to go here.

Happy customer

Jul 21, 2016

My salesperson (Kiki) was very friendly as well as knowledgeable and helped me find the exact vehicle I was looking for. The additional services were all done professionally and I am very pleased with this dealership.

Project_Silver14

Jul 21, 2016

I was looking for a new vehicle for a few weeks. Saw one there and stopped in fell in love with it. Kiki and I met up and talked about some things and We made a deal happen and I couldn't be happier about the service I got the friendliness. They offer great benefits with the vehicle I bought. This isn't her fault or anyone's but normal wear and tear my abs light came on and I took it and they got it fixed. Kiki helped me as far as she could joking around with her told to fill the truck didn't think she would but when I got in it to go home it was filled

KJLindell

Jul 21, 2016

I went in to the dealership to buy my first car. Kiki educated me on the process of purchasing a car in a simple and easy to understand way. When I told her what I wanted she went out of her way to make it happen and even delivered the car to my front door the next day. Overall it was an educational and painless experience and Kiki did all she could to make it that way.

Lizardon14

Jul 20, 2016

I came in just wanting to learn more about the Legacy and Impreza as well as Subaru in general. I knew I wasn't likely going to buy a car that day. In the past, that has translated into terrible experiences, since some people only care about the sale. However, that was not the case with Patricio. He took the time to talk me through my options, take me on a test drive, and give me a price quote. He wasn't forceful and didn't make me feel uncomfortable, which has been the case before at other dealerships. I don't even care that this location is 30 mins away and that there are two closer ones. I'm going back for the excellent customer service and recommending anyone I know who's looking at Subaru to go here.

Maddvin

Jul 19, 2016

Alex was a great and knowledgeable salesman that eased the experience of buying our first car. The dealership is well rated for a great reason

ScoobyGuy

Jul 18, 2016

I went here unsure of wanting to get a wrx or not. Jarred was absolutely amazing to work with and I fell in love with the wrx that I purchased that day. No pressure what so ever and the service was fantastic. Car is in pristine condition. Almost like it just rolled off the showroom floor. I couldn't be happier with the experience and will going there from now on in the future. Thank you everyone that made my experience amazing.

GREG TRYON

Jul 16, 2016

I experienced a brake problem the same day of purchasing 2009 Chrysler Aspen hybrid. I noticed brake dust on the wheel when I got home from Lithia and the wheel was very hot. Caliper seized totally next day on way back to dealership and shut down the hybrid system. I had it towed ($75) to the service department but they said I didn't have any recourse because it had over 80k miles and it was too soon for the warranty I purchased to go into effect but they would be happy to take a look at it. They called once to get more details from me about what happened but that was the last time I heard from them. I got a call after that but from a repair shop near Lithia that said they had my car but couldn't find any thing wrong with the brakes or the rest of the car ($98). I drove it home and checked the wheel. It was cool but the rotor was hot enough to melt my fingertip (no $ just pain). I replaced the front brakes at Les Schwab ($379). No more brake problem but still having intermittent loss of power and check engine light. Very bad experience.

Gina

Jul 15, 2016

Now that Ive had my new Outback for a little over a month, I wanted to share my experience working with David and Lithia Subaru. This is my second Outback that I purchased from David and Lithia. I had a great experience in 2014 so when I wanted to trade it in for a 2016 I didnt hesitate about going back to working with David and Lithia again, even though there are Subaru dealers closer to where I live. And I wasnt disappointed. Sure, I got a great price. But I could have gotten one elsewhere. What I liked most about my experience here this time-and last-was the level of customer service not only from David but from the Finance Office and Sales Manager. I truly felt that they valued me as a customer. When my car wasnt quite ready for me to take it home the day I purchased it, David drove it to my office to deliver it to me. And even though he gave a thorough orientation of the car's features (including setting up my phone and showing me how Navigation works) when I needed a refresher on how some of the features work, David was always there to answer my questions for me, even offering some additional one-on-one training time. I would not hesitate to work with David or Lithia the next time Im ready for a new car. I am very happy with my purchase and my experience here. Gina Carey

Cjbrown789

Jul 13, 2016

The people I worked with gave me a great deal on a used vehicle and did it quicker than any dealership I know. Thanks for the new vehicle guys!

Alice Springs

Jul 13, 2016

Friendly, helpful. Did not feel pressured. Not much known about the vehicle's history to pass on to me.Like no service records from previous owner. Nor, driving habits.Still, they shared what they had.I was comfortable with what I paid and I am enjoying driving it.

London

Jul 13, 2016

This was my first stop on my list of dealerships to explore and it went so smoothly, that I left with a new car and extra time on my hands to enjoy the rest of my weekend! David is a great asset to the team and I feel lucky to have had him as our salesperson. He was friendly, genuine and a great listener. He wasn't at all the way you picture car salesmen to be in your head. Not pushy. Not fake. Never lost his patience with me even when I was taking forever to decide. I felt totally comfortable around him and that's a huge deal to me. I got a great deal on a Honda and I'm thrilled with how it looks and performs. The team was efficient and the dealership was set up to make buyers feel at ease. Snacks, refreshments, even an area for kids to watch a Disney movie while their parents talk numbers. Geoff in finance was fantastic as well. Super personable and funny. He treated me with respect and courtesy and I could tell he genuinely wanted to help me get what I want. Nothing ever felt like a battle. It felt like a team objective. If you're thinking of buying a car, I highly recommend swinging by this place first...you may just end up like me and end up with keys in your hand faster than you thought!

Samantha Venting

Jul 12, 2016

I got everything I wanted and my overall experience was awesome! They made things very easy for me. David Meltzer has done a great job at keeping in contact with me after the sale and making sure that I am happy with my new car. I will definitely recommend Lithia Subaru of Oregon City to my friends and family.

Steveison2

Jul 12, 2016

They gave me a great price on the car. The financial department was a real big help too. With helping me get a good loan.

DisappointedInPDX

Jul 12, 2016

We went to Lithia Subaru after calling and emailing back and forth with the sales person over a used Toyota Venza. In the emails and on the phone we were told a price of $18,000. So we came in test drove the car and said OK we'll take it. Then they found out we didn't need financing and the paperwork got picked up and the manager came out. Now apparently because we didn't want financing from them they wanted $1000 more. We refused and they said $500 more or no deal. So we showed him the email with the price agreement at $18,000. He said that was only because we mentioned a phone call stating the price which we had no proof of and he doubted had happened. We told him we were absolutely told that price on the phone and didn't back down. He very snidely said well let's just listen to the recording of that phone call and see then. He played it and he heard the salesman say they would not let the car go for "less" than $18000, the exact price we offering and they had agreed to in the email. Then manager the turned to us with a straight face and said see we told you we would not sell it for "less" than $18,000 not that we would sell it to you "for $18,000" now give us an extra $500 and we'll close this deal. We walked away. It was one of the sleaziest bait and switch moves I have ever encountered, they should be ashamed. Three days later they listed the car for $17,950. $50 under what we had offered them. Run away from this dealer. Integrity is not in their vocabulary.

Timothy Green

Jul 12, 2016

Got everything I wanted and it was fast and easy! I will for sure be stopping in when I want to trade in/get a new car in the future!

Krazycurt02420

Jul 12, 2016

I gave the rating because I had gest service and the staff was very helpful. Alexander and Geoffrey were very helpful and willing to get me the best deal as possible and we're very easy to deal with

Cardriver

Jul 12, 2016

Saw a beautiful car I liked and showed up early to take a test drive. Really enjoyed the ride and pulled in to the parking lot to put in an offer. As I pulled in, another salesperson came up rudely with an orange sticker said "the car is sold" and walked away. No "sorry" or, we will see what we can do. The salesperson for the other party obviously saw an opportunity to use my test drive as leverage to sell another customer. Low life move. Would not recommend this dealership because the climate suggested a complete lack of teamwork and ethics.

Lee Xiong

Jul 12, 2016

Bought my new 2016 Subaru Outback with no pressure, no surprises, and no bullsh*ting around. Professionally great service, I would definitely purchase another vehicle from Lithia Subaru again.Thanks for the great experience.

Dkbhouse

Jul 11, 2016

I bought a Crosstrek this past weekend after taking a 8 week delivery process. I put a deposit down with an agreed pricing via email exchange with Gene and others. There was no BS in the negotiation and deal was set via email and promised and delivered! I was hesitant at first given my car shopping experience with other brands like Toyota and Nissan. This is my first Subaru and will not be my last from Oregon City Subaru! I've been car shopping with family for different cars before - econo to exotic and this is one of the best shopping experiences ever. Scott is the Finance Manager and was very hospitable and dealt with the transaction very easy going and also recommended value based services. I recommend! Gene is great guy and I will keep in touch and recommend others to buy Subarus from him. I was also given a quick tour of the Subaru dealer and different departments that will eventually come back to service the vehicle with or to order parts. Don't look at other dealers, as I have literally called and emailed every Oregon Subaru dealer possible. Oregon City Lithia Subaru will take care of you.

Deborah Hanna

Jul 11, 2016

We were very pleased with Devon Patton. She was very energetic, focused and worked very hard to provide a satisfying buying experience. We would highly recommend her.

The Heth 2016

Jul 11, 2016

Thank you to Shawn Dalton and the Finance team for making the process so easy and comfortable.We are so happy with our new Subaru, and will recommend your dealership to all our friends and family.I want to give a Big shout out to Shawn for helping us make a great choice for my wife and her needs for a new car, giving us all the information to make an informed decision to meet all her needs.You guys ROCK...There are not enough words to express our thanks and not only did we buy a new car but we would like to think that we made a new friend.The Heth'sRobert and Dawnmarie.

Kim

Jul 9, 2016

We had a great purchasing experience and love our new Outback. Everyone was very friendly. No high pressure treatment. Will be referring friends and family to this dealership.

wasabijones

Jul 5, 2016

I appreciated them helping me find the right car for me. Did not try to up-sell me. Answered my questions and had a great test drive rout.

Tracey Shimmin

Jul 3, 2016

My husband and I were very happy to have Matt Artz work with us while shopping and purchasing our new car. He was very mellow. He didn't put any pressure on us, just provided us with information and answered our questions. I think my husband would have left right away if he was any other way. Instead, Matt's demeanor made us come back the same day to buy the car even though my husband told me when we started looking that day that we wouldn't be purchasing anything today. I would highly recommend Matt to anyone interested in buying a Subaru. We also really liked Rich Norwood, who did all the financial paperwork with us. He was efficient and quick! In the past, this process has been so long and painful, with too much pressure to buy add-ons, although we did end up adding the lifetime oil service. Rich was very informative and non pressuring.

Tracey Shimmin

Jul 3, 2016

I purchased a 2016 Subaru Crosstrek at the Lithia Subaru in Oregon City. Matt Artz was the Sales Rep that helped me out. I really appreciated his style. He didn't put the full court press on me, which was nice. He was professional, friendly, and answered all my questions. He made the whole process go smooth and quick, which we really appreciated.

Andre

Jul 1, 2016

This review is for Patricio, Alex and Scott. Here is my story. Found a used Subaru online that was just taken in as a trade. Sent my information via the internet and was contacted within 15 minutes by Patricio. Without setting up an appointment decided to just drive over and take a look for myself. Upon arriving I was promptly greeted and Patricio was tracked down. The car was still going thru its inspection so initially it was difficult to find, thinking this might be the old bait and switch I was getting a little nervous but to my suprise he found it and even let me check it out while it was going thru inspection. Decided this was the car for me but but had to get the wife to look at it as well so we went upstairs and he took my initial information to get me started and scheduled an appt. for later that evening. Returned with wife and again let her check it out and even put the car on a lift so I could check out the underside. Went back were Alex took the rest of my information and started the process wich was quick and painless. I was then handed off to Scott who showed me the numbers and put up with me having him change different things multiple times even though it was getting late. Made the deal and made final arraingments to pickup car once it was fully inspected and anything that needed fixing was taken care of. At all time these three were calm, cool, personable and never pushy. Lets just say I hate going to car dealerships but these guys and this dealership just have a different vibe. Kudos to all for a place that is very proffesional yet not stuffy!!!!

Cody

Jul 1, 2016

This was my first time buying a car from a dealership and I had my hesitations going in. My salesperson, Patricio, made me feel very comfortable and made the purchase simple and pleasant.

AG

Jul 1, 2016

Patricio was great to work with. I went in knowing what I wanted, and we looked at the inventory. Test drove a car within 15 minutes of getting on the lot. Decided on a 14 WRX Limited hatch. Trade in was reasonable value for the dealer, but lower than what I wanted, so I decided to go with another route. Reasonably priced for quality product. Transaction was fast and did not feel pressured to purchase at any time. Ryan, the manager is a Subaru enthusiast. It always helps knowing that the guys running the place are interested in what they sell. Internet salesman (sorry, I forget his name - Kyle?) was very helpful, also. Set me up with an appointment for an hour after I called in. Go with an idea of what you want and you will leave feeling satisfied. Be aware of the premises on which a dealership operates and you will not be caught off guard. All in all, smooth purchase.

Christian

Jul 1, 2016

I came here a year ago and bought a new car from Patricio. it was my first time buying a car and I'm so glad he's the one that helped me. It was a great experience, and I left with the car I wantedA year later, I've come back to him, looking at getting a new vehicle and he's been just as great as ever. Me being new to the trade in process, he's been the perfect person to talk to about it. Almost everyday in the last week I've asked him questions and he's always been quick to answer and if he doesn't have the answers, he goes out of his way to find them.You can talk to him on a personal level. He hasn't been pushy at all and has given me great advice, not for what will benefit him, but will benefit me. You're definitely in good hands with Patricio. If you're looking to buy a vehicle, he will go all the way to make sure you leave with what you want in the best possible way!

A G

Jul 1, 2016

Patricio was great to work with. I went in knowing what I wanted, and we looked at the inventory. Test drove a car within 15 minutes of getting on the lot. Decided on a 14 WRX Limited hatch. Trade in was reasonable value for the dealer, but lower than what I wanted, so I decided to go with another route. Reasonably priced for quality product. Transaction was fast and did not feel pressured to purchase at any time. Ryan, the manager is a Subaru enthusiast. It always helps knowing that the guys running the place are interested in what they sell. Internet salesman (sorry, I forget his name - Kyle?) was very helpful, also. Set me up with an appointment for an hour after I called in. Go with an idea of what you want and you will leave feeling satisfied. Be aware of the premises on which a dealership operates and you will not be caught off guard. All in all, smooth purchase.

Andrew Conway

Jun 29, 2016

I was referred to Skyler by a friend and even though I didn't buy a car he helped me gather all of the info I need for when I do decide to buy one. i would recommend buying a car from these guys especially because he didn't try to pressure me into buying something that I wasn't looking for.

Andrew Conway

Jun 29, 2016

I was referred to Skyler by a friend and even though I didn't buy a car he helped me gather all of the info I need for when I do decide to buy one. i would recommend buying a car from these guys especially because he didn't try to pressure me into buying something that I wasn't looking for.

Darz

Jun 28, 2016

After much consideration I decided to buy my car from Lithia Subaru. When I arrived a very pleasant salesman introduced himself to me and we chatted for a long time. Alex was professional and knowledgeable I completely enjoyed my time at Lithia and drove off in a 2016 Outback. Thank you for a great experience.

Jeff

Jun 28, 2016

I had managed to get by without a car in 16 years, but finally had to purchase one due to my son's new school commute. I did a lot of research on-line before narrowing in on several choices, but wasn't looking forward to the prospect of dealing with car salespeople. We checked out Lithia Subaru, and it was a great experience. Very nice people, very laid-back experience, no pressure. Our salesman, Shawn, did an excellent job of highlighting our options without pushing too hard, including steering us to a Forester when I expressed concern about the limited visibility in an Outback. The Forester turned out to be perfect for us, and the sale closing process went well. It was a great experience.

Jeff Cropp

Jun 27, 2016

I had managed to get by without a car in 16 years, but finally had to purchase one due to my son's new school commute. I did a lot of research on-line before narrowing in on several choices, but wasn't looking forward to the prospect of dealing with car salespeople. We checked out Lithia Subaru, and it was a great experience. Very nice people, very laid-back experience, no pressure. Our salesman, Shawn, did an excellent job of highlighting our options without pushing too hard, including steering us to a Forester when I expressed concern about the limited visibility in an Outback. The Forester turned out to be perfect for us, and the sale closing process went well. It was a great experience.

dogma

Jun 27, 2016

I knew what I wanted and I got it at the price I wanted to pay. David didn't try to sell me more than I wanted and I really appreciated that. 0% financing was an added bonus and they offered me the extended warranty plus oil changes at a price I could afford.. The process was quick and I got my car the very next day.

Kyle

Jun 26, 2016

I went to Lithia Subaru to look at a used Chrysler 300 they had. My sales agent, Dave Meltzer, took me on a beautiful meandering test drive through the Oregon country side and, when he noticed I was enjoying my drive asked me to take an even longer trek. During this journey there was 0 canned sales pitch about how great the dealer was or how great this car was when it wasn't even his brand. To the contrary, he freely admitted that he didn't know much about Chryslers but had played around with it a bit before I came to the dealership that day. I was actually quite surprised by how much he knew. When we finished the drive I gave my feedback including my fear about the car fitting in my garage (I live in NW Portland and have a 3/4 sized garage). He mentioned getting dimensions for me to see if it wouldn't even fit and instead came back a few moments later and said how about we try it. Thus, he came with me in traffic on 40 mile round trip journey to my house and back to see if it would fit in my garage (it did but only barely). I am not sold on the Chrysler but this two hour investment which he put into my experience sold me on this dealership experience. If you are going to buy a Subaru and live in Oregon don't go anywhere else but here:you'll never be treated better! While everyone at the dealership was friendly and welcoming I would ask specifically for this individual: Dave Meltzer, you won't regret it

mickmic

Jun 25, 2016

My wife and I visited Lithia to purchase a new vehicle through the Costco purchase program. The sales person we worked with helped us get a good feel for the options and did an exhaustive search for the vehicle we were looking for. We were pleased that we found what we wanted at a good price.

Heather Roberts

Jun 23, 2016

I want to thank Melinda for providing my family with a great experience. Everyone was great from beginning to the end. I would recommend this dealership to anyone. What great customer service!!

Heather

Jun 23, 2016

Melinda was amazing. She got us into a vehicle that fits our family comfortable. I highly recommend this dealership to everyone! Thank you Melinda!!

forester22

Jun 22, 2016

Mark Turanski helped me through the "scary" process of buying my first brand new car. He was VERY patient and very knowledgeable about the different features of each car we looked at. I never felt rushed or pressured. Oregon City Subaru located the exterior/interior color combination that I wanted from another local dealership and had it on their lot for me to take home the next day. There was a slight delay in paperwork that they made up for by offering a free tank of gas the next time I came to the dealership. They have an above average complimentary snack bar (including hot dogs) for you to have a bite if you have to wait for anything.

cxcrum

Jun 21, 2016

Great company and have taken care of me over past 12 years. Kiki was great to work with and willing to go out of her way to get me the exact vehicle setup I was looking for! Subaru quality, safety and utility is top notch!

Jennifer

Jun 21, 2016

I have purchased 4 cars from this dealership and have had great experiences with all four. Bought my last two with David Meltzer and he's great. Thanks everyone at Lithia!

Hiker1

Jun 21, 2016

Best selection of used Outbacks in the area. I had many to chose from. Devon patiently showed me all the Outbacks that met my criteria. Directed my on a test drive in the area (I'm not familiar) with a variety of different driving experiences, all while testing all the buttons and gadgets so I would know they worked but was still able to keep my hands on the wheel. Great dealership as they let me borrow the car for a 30 mile one way trip to my mechanic for a checkup to make sure nothing had been missed by the dealer. Nothing had been missed but a few chips in the windshield. Lithia said they would replace it. What led me to drop this review from 5 stars to 4 stars is the disconnect between the salesperson and the financial person. Devon had cleared some things with the manager for us but the financial guy didn't know so we had to have it cleared up. Not major, but time consuming. This is my second used car purchase from Lithia. If/when I purchase again, it will probably be back here again.

THORNE

Jun 18, 2016

Kiki was an awesome salesperson! Everyone at the dealership was so helpful. It was the best car buying experience ever. Thanks Tony and the Subaru family of Oregon City for everything.

Tommy123

Jun 17, 2016

Roman my salesman was very friendly and helpful throughout the process quite a professional it was a pleasure working with him. My only complaint is that the car said on the window 60 day warranty included and when we went to sign the paperwork they told us that that was a mistake and at this car does not include a 60 day warranty I understand mistakes happen, but it was a minor disappointment. Overall a good experience. Thanks Roman

BJDuke1

Jun 17, 2016

Roman has a real gentleman today when he gave me a test drive on both the Forester and Outback. Now I can't decide so I might buy both.

Jensubaru

Jun 17, 2016

David was amazing. He went above and beyond to make sure I was satisfied with my new amazing car! He brought my car to me to make things convenient. He took the time to show me what I needed to know. He takes a lot of pride in his work and in Subaru's. The dealership is lucky to have a sales associate so knowledgeable about my car!

Roman is great

Jun 17, 2016

A real gentleman on test drive. It was a great ride and Roman was very knowable. He knew the answer to every question I asked. I tried hard to trip him up since I love Suburus but could not.

Christina

Jun 17, 2016

From the moment I walked in, Shawn Dalton made me feel like he really cared that I have a positive experience in buying a new car. He was warm, approachable, and made me feel like I was his priority at that moment in time. He actively listened to my questions and concerns, and seemed to really want to understand who I was and what would fit my needs. I left feeling like I had a good understanding of my options and how they would serve my needs. It was my reason for deciding that I wanted to purchase my Subaru from Lithia rather than the other dealerships in the area.

Christina

Jun 16, 2016

From the moment I walked in, Shawn Dalton made me feel like he really cared that I have a positive experience in buying a new car. He was warm, approachable, and made me feel like I was his priority at that moment in time. He actively listened to my questions and concerns, and seemed to really want to understand who I was and what would fit my needs. I left feeling like I had a good understanding of my options and how they would serve my needs. It was my reason for deciding that I wanted to purchase my Subaru from Lithia rather than the other dealerships in the area.

Michael Traa

Jun 15, 2016

I had questions and they got answered, I asked for pricing and I got a great price right away. It was a good experience and I would recommend working with Kyle and Lithia Subaru...Thanks again!

Steve

Jun 15, 2016

I bought a used car that was limited production and took a little time to determine value. David was patient, and helpful all along. He also remembered me stopping in a few years ago when I was on my previous car search, which really made the process more comfortable. Everyone was professional and friendly, from start to finish.

Outback

Jun 14, 2016

I own a Honda Element and love it. But, I felt the new safety features of the Subaru Outback, with Eyesight, justified purchasing it. The safety features are great. Lithia Motors and Dave Meltzer were pleasant to deal with and took care of us to make sure we knew how everything worked. Even helped program our phones. This will be my trusty, reliable and safe vehicle for years to come. Very pleased. I wanted to buy a car made in the US and the Outback is.

TommyD

Jun 14, 2016

Mr Roman was very professional and helpful throughout the sales process it was a pleasure to work with him. My only complaint is it there was a 60 day warranty included on the window of the car and when we went to purchase the car they said the that warranty was not included. I understand mistakes happen it is not a huge deal but it was a bit of a disappointment overall it was very nice experience thank you Mr Roman for making it all possible

4Suburu

Jun 13, 2016

I have bought 6 new cars over 50 years and buying at Lithia and working with Mikala (Kiki) and Rich was the smoothest, good job.

Jared Gibson

Jun 13, 2016

There are several reasons why I would recommend Lithia Subaru. Primarily, and most importantly, they quoted an excellent price for my new WRX that was right in line with my best case scenario pricing. They were very prompt in responding to my correspondence, primarily through email, which made everything very easy. Ordering the car took less than 30 min, so, very convenient. I have two young boys, a 4 year old and a toddler of 10 months, so I expected some disruption signing paperwork etc. When my family and I went to pick up the car, I was pleased to see they had a nice little kids area set up. Kiki was very easy to work with, and totally chill with my 10 month old sitting on the table and my four year old interrupting every 3-5 minutes. The real service is when Kiki offered to watch our two boys while my wife and I did the financing, which allowed us to focus on the task at hand, which was awesome. We walked out with an interest rate lower than expected based on how Lithia acts as a broker for various lenders. So, it really was just a matter of choosing the lender with the best rate (kudos to Geoff, who was very helpful). Overall, I am quite pleased with the whole experience. We were in and out within 3 hours from start to finish. Special thanks to Kiki for the awesome service, great job!

stefan linge

Jun 13, 2016

I had a great experience at Lithia Subaru. David was excellent. I am a first time car buyer and I would whole heatedly recommend them.

Mdg777

Jun 12, 2016

Kiki was great! From the paperwork to the final explaination of the cars features, she was knowledgable, helpful and easy to work with. Everyone we worked with at Lithia Subaru was very good.

1st time buyer

Jun 12, 2016

Friendly, informative, knowledgeable. Answered all our questions, went over entire vehicle. From test drive to signing was a smooth and enjoyable process. Liked Kiki a lot.

Mariah

Jun 12, 2016

Andrew Roe and the whole crew at Oregon City Subaru were fantastic. As a first time buyer I was super nervous and waited till the absolute last minute to get a new car, and even with having little to no credit Andrew still got me into my first pick car! I didn't feel any pressure from him to buy the car and he really took the time to understand my situation and make a deal that was affordable for me. Thanks Andrew!!

Mariah503

Jun 12, 2016

Andrew Roe and the whole crew at Oregon City Subaru were fantastic. As a first time buyer I was super nervous and waited till the absolute last minute to get a new car, and even with having little to no credit Andrew still got me into my first pick car! I didn't feel any pressure from him to buy the car and he really took the time to understand my situation and make a deal that was affordable for me. Thanks Andrew!!

skiesyourlimit

Jun 11, 2016

Andrew was a great salesman. Very knowledgeable of the cars on the lot. Not only the Subaru we bought but also was very happy to have us test drive other brands and models to make sure we were getting the car we were most comfortable with. Low pressure to no pressure. Scott in financing was great too, fairly quick getting us out in a reasonable amount of time. Overall I hate going car shopping and these guys made it a pretty easy process.

skiesyourlimit

Jun 11, 2016

Andrew was a great salesman. Very knowledgeable of the cars on the lot. Not only the Subaru we bought but also was very happy to have us test drive other brands and models to make sure we were getting the car we were most comfortable with. Low pressure to no pressure. Scott in financing was great too, fairly quick getting us out in a reasonable amount of time. Overall I hate going car shopping and these guys made it a pretty easy process.

Newsubaruowner

Jun 10, 2016

Alberto Roman was very helpful in finding me the specific model and color I wanted. He was patient, courteous and answered any questions I had during the test drive and the entire purchase process. Mark Turanski was also very pleasant to deal with about accessories.I would recommend Alberto and Mark and this dealership w/ 5 stars.

Nbilgere

Jun 9, 2016

Wandered into Lithia to have a look around and ended up leaving with a 2013 Crosstrek! Jared and Jarred were honest, knowledgable, and easy to work with. This was my first time purchasing a car through a dealership and they made it a pleasant one. Thanks guys!

new subaru fan

Jun 5, 2016

Fast response, responsive sales and finance crew and polite service. We did not feel pressured into buying add on items but were offered fair deals for some extras we felt were reasonable. I will send friends to Lithia.

jranderson

Jun 3, 2016

In September '15 we (me, spouse, 2 kids) lost our 2001 outback to a collision after less than a year of ownership while living in San Diego. We had purchased that car in Oregon and drove it to it's new home in October '14. During the time we had that car we fell in love with Subaru and more specifically the Outback model. We wanted to buy used and we searched high and low all over the Portland-Metro Area, but couldn't find anything that was in the same condition as our '01 for the price we were willing to pay. We realized just how lucky we must have been.A very close friend of ours suggested Lithia of Oregon City, and we've heard of their reputation, so we decided to give them a visit. Dave listened to us and proceeded to show us some cars. Of the four cars he showed us... we ended up buying the first one! He knocked it out of the park! We are moving to Hawai'i and so making sure the car was rust free and in great condition was paramount to us, he worked to get touch-up where needed, some extra cleaning, and a cargo cover... and still he got us a lowered price! Not only that, but Dave stayed until 9pm to make sure we were taken care of, and because we were on a timeline to get back to San Diego they rushed all the work for us.There was a little misunderstanding and one of the areas that needed touch-up got missed when I came to get the car the next day. As I made my final inspection I noticed a section of rust was missed and Val Brown (Semper Fidelis brother!) understood that such details are important in my line of work and made it his mission to get us squared away and on the road ASAP. We were on a tight schedule and couldn't get back to the dealership until the day we were leaving for San Diego. He personally ensured that the body work guy was there and we were front of the line on the day we needed to head home.So, in the end we paid more than what we had originally hoped to for an Outback of the same caliber as our last one. But, my spouse and I agree that we got a great deal on a great car that will last us many years.BTW... they are great with kids!

A Waltz

Jun 1, 2016

Alex was wonderful and worked with us to find a vehicle to meet our budget and family needs. He went the extra mile and kept in touch with us for almost 2 months prior to the sale. He was extremely knowledgeable about Subaru products and services. Financing Department was great and worked hard to get us the best financing option available for us. I would recommend this dealership any time!

Cargirl,Jody 213

Jun 1, 2016

My shopping experience was very pleasant! Kiki was my salesman, she was awesome!!! She listened to my needs and met them above and beyond! I would recommend Lithia car dealer by all means!

Beauborek

May 31, 2016

I went to various dealerships in Portland and was hounded to no end. Kiki and Skyler didn't treat me like prey, but considered everything I said with no pressure to buy. They made buying my first car as enjoyable as it could be.

emeka00

May 29, 2016

Pleasant, calming and genuine business smiles. Excellent and diligent in delivery of product. Thank you so much. I will recommend someone to this dealership hence forth.

Bob

May 29, 2016

Melinda C. is amazing. She is an advocate of the customer and genuinely cares about you. Not only did she stay two hours after close to help me get my car that night, she returned the rental I was in on her own time. I got a great car at a great price, and had an awesome car buying experience.

Tess

May 25, 2016

My boyfriend and I went in to the dealership looking to purchase a new car and thanks to Melinda Cavanah we did just that! Melinda made things super easy and as stress free as buying a new car can be.

Tess McWhorter

May 24, 2016

My boyfriend and I went in to the dealership looking to purchase a new car and thanks to Melinda Cavanah we did just that! Melinda made things super easy and as stress free as buying a new car can be.

WeLoveOurSubaru

May 22, 2016

We have been a customer of Lithia Oregon City for several years. Gary Chartier, Lithia Service Advisor, was very professional, helpful and courteous with the recent service of our Subaru Legacy. Gary ensured our recent 90K service was completed in a timely, thorough and cost effective manner along with arranging a loaner car for us...great customer service. Gary's past customer service on prior service appointments has been excellent. We are thankful for the entire Lithia Oregon City service team who have been wonderful to work with too.

andreawyckoff

May 21, 2016

My car buying experience at Lithia Subaru was awesome. Mark Turanski and Richard Norwood were both great to work with. I am super happy with the competitive price I got on my new Outback! I would highly recommend this dealership to anyone looking to purchase a Subaru! I just have to wait another 2 weeks until I can actually drive my new car home, as Subaru just put a stop sale on all 2016 Outbacks until a steering column issue is fixed. But they sent me home with a nice loaner to use until my new car is ready.Lithia Subaru has just topped the list for the best car dealership I have been to and worked with. Mark and Richard were both honest, very fair, and easy to work with. The overall customer service at this dealership has been great so far.

Huntergirl007

May 21, 2016

Best dealership I've ever been to that treat you well and make you feel at home. They don't pressure you into doing something you don't want to and the employees are just far the funniest people I've ever met at a dealership!

John_e_

May 20, 2016

My wife and I had an excellent experience buying from Lithia Subaru! Kiki killed it. She was super responsive to our needs and got us into the used vehicle we were looking for at the appropriate price.

Aprilm78

May 19, 2016

Kiki helped us and met all of our needs would definitely recommend! Very friendly! We went in just looking and they ended up having the exact car we wanted very pleased.

JAMES GENTRY

May 18, 2016

Kiki was awesome! I was very nervous about this decision to get a new car for myself but after talking with her I felt a lot more comfortable. I am happy with my forester still, and am grateful for the service I received! Also, I noticed all the staff went out of there way to ask how I was doing or if I had any questions about any of the cars

Carolyn Reed

May 18, 2016

I would like to thank Kiki and Jarred who helped us purchase our Subaru Forester. They were both very friendly and knowledgeable. My husband and I both felt very comfortable working with the two of them. Our buying process was very easy, we were in fact pleasantly surprised. Thank you all who helped us, we will be back and refer others!!!

Kylie Forkner

May 18, 2016

Visiting this dealership was one of the best decision I've ever made, I'm so glad I met Melinda and she told me to come look at cars with her. She asked me how much I wanted to spend, what I wanted my payments to be and what I wanted in a car. She did all those things with flying colors! On top of that I got to leave with a car that day. The financing process was super quick and Scott explained everything I needed to know!

Kylie

May 18, 2016

At first I wasn't sure if now was the right time for me to buy, because I had no down payment. Melinda reassured me that was not an issue and helped guide me through the process. Once I found a car I loved, which was the first car I test drove it was butter on toast and I left with the car I was hoping, that day. The relationship goes past the lot though, any questions I have about services or payments, she's happy to help with!

Carrie

May 16, 2016

I went into the dealership knowing exactly what I wanted and I had very specific needs/wants for the interior, milage and price! Alex made sure to show me what I wanted and there was no pressure to chance my mind or sway me another way (I appreciate that). He was patient when answering all my questions and was just really easy to work with. Buying a car can be stressful and thankfully this experience wasn't!Andrea in financing was amazing! Fast, friendly and funny! She was great about explaining what we were signing and gave good advice about the pros and cons of gap insurance and an extended warranty!

galabell

May 16, 2016

I had an awesome experience on buying a new car at Lithia Oregon City Subaru. Employees who work there made my day!! Thank you all! I was a little nervous and cautious when I came there because I had in the past very bad experience dealing with very dishonest, pushy and sneaky salesmen, managers and financial specialist. Devon Patton totally changed my perception of the car dealer. She is an excellent sales person. She is professional, knowledgeable, friendly, down to earth and easy to talk to. I was shopping for a new Forester and she helped me to find the one I really wanted. They actually brought me a car from a dealer accross the town so I can have exactly what I wished to have. Andrea Cook from financial department took her time and explained in details everything I wanted to know and completed my paperwork very quickly.I would definitely recommend this dealer and Devon Patton as a sales person to my friends and anyone who is shopping for a car and wanting a stress-free, fun and friendly experience

gala

May 16, 2016

I had an awesome experience on buying a new car at Lithia Oregon City Subaru. Employees who work there made my day!! Thank you all! I was a little nervous and cautious when I came there because I had in the past very bad experience dealing with very dishonest, pushy and sneaky salesmen, managers and financial specialist. Devon Patton totally changed my perception of the car dealer. She is an excellent sales person. She is professional, knowledgeable, friendly, down to earth and easy to talk to. I was shopping for a new Forester and she helped me to find the one I really wanted. They actually brought me a car from a dealer accross the town so I can have exactly what I wished to have. Andrea Cook from financial department took her time and explained in details everything I wanted to know and completed my paperwork very quickly. I would definitely recommend this dealer and Devon Patton as a sales person to my friends and anyone who is shopping for a car and wanting a stress-free, fun and friendly experience

Coanj

May 12, 2016

This is not only a great place to purchase a car but I have been very impressed with the service department. They are caring, knowledgeable and professional. I bought a car at a small dealership on Stark. I was completely unhappy with the car but because I bought it over a holiday weekend my time to return it had expired and they absolutely would not consider trading the car for something else. After a month or so I continued to be very unhappy and just happen to stop a Lithia Subaru in Oregon City. They traded my "old car" for one from them I really liked. I was delighted with the trade. Oh yea and did I say how much I love my new/used car! Love it, love it, love it! I will only deal with Lithia in the future. Thank you Lithia.

archeravery1222

May 9, 2016

Excellant overall business behavior from all I met at the dealership. It would appear that everyone at this business enjoys what they do and where they work. I actually enjoyed the car buying expeirence, and we all know what that can be.Larry Hobbs

fatolddriver

May 6, 2016

I saw a car on craigslist called the dealership and got Mark. He checked to see if it was still available.It was. Drove it. Bought it. Mark solved every problem that came up. Didn't try to direct me to any other vehicle. Very personable guy. Can't help but recommend him if you want one of the cars on his lot.

Jake

May 3, 2016

They didn't have the car I wanted so went and got it for me! Only took a few minutes to get it there. Sales Staff was great and so was the finance department. Even after the purchase was made, they continued to help me out to make sure that all of my out of State registration paperwork was squared away. I was a special circumstance for them and they got me everything I needed. A+!

Kim D

May 2, 2016

Patricio Soler rocks!! He was so patient and helpful and I am so happy with my purchase!! Thank you Patricio for putting up with me and hanging in there!! Kim D.

Alan

May 1, 2016

Spoke with Mark T on the phone and gave him the information on the car and equipment we were looking for. When we arrived he had the vehicle waiting for us and it was exactly what I had asked for. Within minutes we decided that we also wanted eyesight which the vehicle we were looking at didn't have. Mark walked the lot looking for the right one and he did find one. We left the dealership after purchasing a new Subaru Forester and my wife got the car she wanted exactly what she wanted and I got the price I wanted. Mark treated us with respect and honesty. We had an excellent experience and Mark was a large part of that. I would recommend Mark T. to anyone shopping for an automobile.

ne portland buyer

Apr 29, 2016

We knew what we wanted. We established that early in the visit. Patricio acknowledged that and provided us an efficient, and satisfying purchase experience. We were presented with all of the obligatory extra options without any up sell pressure. We got the vehicle we wanted with everything we wanted at a competitive price.

Jacobsavage720

Apr 29, 2016

they seemed concerned with getting me what I really wanted and I didn't feel like I was being taken advantage of. I'm very happy with my new car.

Disgusted

Apr 29, 2016

10 days outside of warranty, Subaru needs $8,000 work for blown head gasket. Sales manager Val Brown could care less. Even though he sold it to us. Would not produce where we were offered an extended warranty. Great at selling to military, he once was. Obvious as to why he is not any more. Will pursue other avenues to make sure they understand how wrong this is to a newly enlisted military member.

Princelover

Apr 29, 2016

After doing my research I walked in to the dealership and ended up with a great deal on a new Outback. It took a little longer than I anticipated (about 2 hours) but Kiki and Ryan helped to make the deal go as smoothly and seamlessly as possible.

BJS

Apr 29, 2016

After several test drives at 8 or 9 various lots, I was burnt-out from the usual car dealership obnoxiousness. Luckily, I was connected with Oregon City Subaru and arranged for this purchase BY PHONE from another state. What can I say? I wouldn't hesitate to do it again. David Meltzer is a gem -- patient, helpful and knowledgeable. I couldn't have asked for a better experience. If you are like me and detest car lots and all that comes with buying a car, I suggest you give this one a try. You won't be disappointed.

JB1943

Apr 28, 2016

Only honest, truly professional staff at Lithia Subaru of Oregon City. Sales agent at Honda did not know their product, Toyota tried BS tactics. Lithia was open, honest, allowed me to order the vehicle the way I wanted it in the color I wanted it at the price I wanted to pay. Best experience buying a new car I ever had in 73 years and about 12new car purchases. Truly the way buying a car is suppose to be.

KellyO

Apr 27, 2016

Both Matt and Alex were very helpful in finding a replacement vehicle when mine was totaled. Alex followed up with me regularly over the several weeks that I was searching for a used car. When I finally decided on a used Toyota Prius they had, Matt was easy to work with on the purchase of the car. Matt and Alex were both great at making sure that the car was functioning fully before they sold it to me ie, the battery was replaced the day I came to test drive it and the auto window mechanism had an issue which they agreed to fix as soon as the part came in 2 weeks after purchase. Matt followed up with me a week after I purchased the car to see if I was still happy with it, which I am. I really appreciated the great customer service and I feel that they really stand by the cars that they sell.

222ALN

Apr 24, 2016

My husband and I were just beginning our search for a new-used car and within a half house we were kicking the tires of a favorite. I asked a lot of our salesman, questions, can I take it to my mechanic, and he was agreeable with everything I asked. I have to sleep on things so we went back the next day and we sealed the deal. From the first contact to the last signature and hand shake we were treated well and I would direct anyone to Oregon City Subaru for a new or used car any day of the week. Thanks to all the people at Lithia. Our local dealership is awesome!

Linda Lowe

Apr 24, 2016

Andrew Hetzler was great to work with. He found us the Forester that we wanted and it was offered at a much better price than our local Subaru dealership. Andrew was helpful and not pushy, which is what i like in a sales person!

wayne0408

Apr 21, 2016

THIS car buying experience (unlike others in my past) was a true delight! From my first email contacts with Jessica Vian who was so helpful and "on task" to price exactly the car and options we wanted, to Mark Turanski who was so personable and helped us with all the paperwork to order our new car (and even offered to pick me up at the Portland Airport), to Geoff Eades, who handled the financial details with such a cheerful, friendly and direct manner... the whole experience was terrific! We love our new car and the best price anywhere, and would highly recommend Lithia Subaru in Oregon City to anyone, even if you don't live nearby -- we live in Ashland in Southern Oregon and and it was well worth doing business in Oregon City.

Blue Fozzy

Apr 19, 2016

I was in the market for a newish (2009-2012) Subaru Forester. After looking at a few others, that happened to be misrepresented by their sellers, I decided to take the drive from Vancouver Washington down I-205 to Oregon City to see if Lithia Subaru had anything for me to look at. Just my luck I found a single owner, low mile Forester X Premium, that looked like it checked all the boxes for me. Lithia Rep Skyler Pace and I took the Forester for a test drive just south of the dealership that let me get a feel for the car to see if it was a fit for me. YEP!!!It was like this Forester was just waiting for me. Skyler is a no pressure, easy going type of sales rep that made the buying process a pleasure. I'm enjoying my 2010 Forester thanks to Skyler and the Oregon City Lithia Subaru crew.......

Ben16

Apr 18, 2016

Purchased a used Acura here last month. Skyler was the salesman to help me out. He was fantastic, very easy to work with and straight forward. He made the whole process pretty easy on the front end. When the others got involved is when it slowed down a bit, and Skylers offers were reversed. Overall I felt like I got a fair deal, but for the "big dogs" to come in and reverse an offer that was made is why people hate the car buying experience. I would think you want your customers to walk away feeling great, not just so-so after spending such a large amount. I was told once the final price was agreed upon, it would be about an hour and a half more to do all the paperwork. 4 hours later I was finally driving away. That was a disappointment. Over all my experience was fair, Skyler was great, but the what I assume are the managers could work on their customer service a bit and not rough shot their sales staff by negating deals, doesn't make the customer feel good, or your employee.

happyguy

Apr 18, 2016

Shawn did a great job of letting us sell the car to ourselves. He answered all our questions unabridged and we felt good about our purchase of a car and still do.

Sonderella

Apr 18, 2016

I should of stopped here first and saved myself two days of run around. -Finally made a car purchase (pre-owned 2015 Durango) after walking out of 4 other dealerships and two Craigslist showings. Lithia offered fabulous pricing, client advisors with "a brain" and unbeatable customer service with zero pressure. Thank you Patricio for a hassle-free experience and a very, very quick paperwork close! We will be back!

Ben

Apr 18, 2016

Purchased a used Acura here last month. Skyler was the salesman to help me out. He was fantastic, very easy to work with and straight forward. He made the whole process pretty easy on the front end. When the others got involved is when it slowed down a bit, and Skylers offers were reversed. Overall I felt like I got a fair deal, but for the "big dogs" to come in and reverse an offer that was made is why people hate the car buying experience. I would think you want your customers to walk away feeling great, not just so-so after spending such a large amount. I was told once the final price was agreed upon, it would be about an hour and a half more to do all the paperwork. 4 hours later I was finally driving away. That was a disappointment. Over all my experience was fair, Skyler was great, but the what I assume are the managers could work on their customer service a bit and not rough shot their sales staff by negating deals, doesn't make the customer feel good, or your employee.

natalieogle

Apr 15, 2016

I went in to Lithia Subaru of Oregon City because they had a few different makes/models I had been meaning to test drive and it was close to home. Anyway, I walked into the used lot and was immediately drawn to an Impreza they had there. I test drove 3 cars with Ryan and he was a really nice, no pressure kind of guy. He made sure I knew about all the cars on the lot that I may be interested in that were in my price range. We drove one car and we immediately noticed an annoying rattle and a light out from the speedy blinker. Instead of trying to talk to the car up, he agreed with me that this was less than ideal and said he'd have the shop check it out. Anyway, when I was done test driving, there was no pressure from Ryan. It was completely my idea to talk numbers on the Impreza. Negotiating the numbers with them was no hassle at all, and they dropped the price a bit and got my down payment down to what I was hoping for. They also were able to finalize my pre-approved loan rate with the local credit union even though it was 8pm. Ryan called my insurance so I could take the car home that night. Working with Ryan was more like hanging out with an old friend than dealing with your 'typical' salesman. The finance guy (Richard) was really friendly and made things super simple as well. I decided not to trade my current car in because it is worth next to nothing as a trade in, but Ryan said they would wash it while I was waiting because they have all the right tools. I declined, only because I get uncomfortable when people try to do really nice things for me...haha. Since I was on my own and had my old car with me still, Ryan offered to drive my old car back to my house even though I had already made them stay way past closing. I didn't decline that offer. After having the car for a few days now, I'm absolutely in love with it. I have zero buyer's remorse even after not having a car payment for years. I keep checking CraigsList to see what other Imprezas are for sale and I still think I got a great deal. Also, having the 60 day/3000 mile warranty has given me piece of mind since buying used cars is always nerve wracking.

Mistersbella1

Apr 14, 2016

It was a great experience eventhough we did not purchase a car there. The staff was friendly and knew the inventory very well. Fast and professional was what I expected and experienced

EvelynB

Apr 14, 2016

Kiki was so helpful and kind the whole time we were there. She made sure we were happy with the agreement and cared about what we wanted.

Joseph Quijada

Apr 14, 2016

Kiki has hands down provided the best car shopping and customer service I have experienced at a dealership. She did a exceptional job creating a laid back, comfortable, trusting environment compared to other dealerships where pushy and uncomfortable are the norm. She is awesome if you happen to have kids along for the car shopping adventure as she is very patient and they will have a good time. I highly recommend Kiki.

Amanda

Apr 14, 2016

Kiki was so helpfully in finding the right subaru for me. I went in thinking I knew what I wanted but I was wrong. She helped me check my list and found the perfect car for me. I left feeling like I made a good choice and that this car wound be in my life for a long time. I would go back to her every time. She wasn't pushy at all. I didn't want a "salesman" to help me because they get pushy. Kiki was there to help me figure out exactly what I wanted and helped me feel good about my purchase. Thank you Kiki for being the best.

Gaffer

Apr 14, 2016

I went to them for a car for my daughter who is in college. I have had good experiences in the past with Lithia dealers so I went to see what they had. I told them my budget and to my surprise the salesman, Alberto Roman showed me a great car for my budget. I was expecting the usually "well we have this for only x amount thousands more", but he listened and gave me great service and even drove it home for me. The cars great and the purchase was a breeze.

Gaffer01

Apr 14, 2016

I went to them for a car for my daughter who is in college. I have had good experiences in the past with Lithia dealers so I went to see what they had. I told them my budget and to my surprise the salesman, Alberto Roman showed me a great car for my budget. I was expecting the usually "well we have this for only x amount thousands more", but he listened and gave me great service and even drove it home for me. The cars great and the purchase was a breeze.

Opines

Apr 13, 2016

Very friendly staff that was knowledgeable and efficient in keeping the purchase experience enjoyable. This was my first new car purchase and couldn't have asked for a better transaction.

soccer9

Apr 12, 2016

Most helpful out of all the dealerships I went. Most personal and professional. First time buying a new car and process was easy, I would recommend Lithia of Oregon City.

Laef

Apr 12, 2016

Most helpful out of all the dealerships I went. Most personal and professional. First time buying a new car and process was easy, I would recommend Lithia of Oregon City.

KP

Apr 10, 2016

This is my third Subaru and it was the easiest car buying experience I have ever had. We started with an email request for information and ended up working with David at the dealership. He listened to my needs and provided outstanding customer service without any high pressure sales tactics. I also appreciate his follow up in the days after my purchase; he has reached out to make sure I am happy with my new car and he has made himself available for any questions. I love my new Forester! Thank you, David.

Cait8675309

Apr 10, 2016

Sometimes you walk into a dealership and you are swarmed by hungry sales representatives who are more more interested in commissions than they are matching the right person to the right car, but that was not the case at this dealership. It was such a relief to be given time to make the right decision for me and to be paired with someone so knowledgeable about cars. Really a wonderful experience.

Bug4short

Apr 9, 2016

I bought my first new Subaru from Oregon City Lithia and they made the experience excellent. They were knowledgable and very friendly. They made the process easy and made sure I got all my questions answered! The scenic test drive doesn't hurt too!

Chriswhaa

Apr 9, 2016

He made my experience super personal to me he seemed like a friend that was trying to help me out which was cool ! He helped me get into my new Crosstrek which I love !!(:

coloman

Apr 8, 2016

Sean Sanders was very attentive, has great customer service skills and took care of my service needs!!Very impressed with Lithia and both sales and service! My sales rep, Andrew Hetzler, has been awesome!!

Itsnotme

Apr 8, 2016

Two stories to illustrate Lithia Subaru's effort to do right by the customer. #1) I took my car in for an oil change. The car leaked oil when I got home. The plug was not stripped, but still, this was not good. Lithia sent someone to my home to clean the oil from my driveway; drive the car back to the dealer, redo the oil change, wash the engine (and the car!), and drive my car back to my house.. The inconvenience to me - neglible. #2) My head gasket showed signs of "weeping" at about 60k miles. Were I not so ticked off, I might have done some weeping myself. My service rep, Gary Chartier listened to my ranting with total patience and empathy. He explained the problem, all the contingencies and gave me recommendations. Subaru's customer help line is sort of legendary, so I called them. They helped pay the bill to the tune of $1000. Lithia Subaru (Oregon City) loaned me a car while mine was being repaired. No company manufactures all their cars to 100% reliability. I still think Subaru is probably better than most. I know, with all certainty, that the Oregon City Subaru service department treated me better than any service department I have ever dealt with..

Ckaminek

Apr 6, 2016

All around great service! Kiki was very friendly and personable and really helped me feel at home. Very straightforward and clear when addressing my questions and concerns, and stuck with me through every step of the process. Definitely recommend!

Eeva

Apr 6, 2016

I had a very good experience with Kiki and other team members at Lithia Subaru in OC. Staff took time to explain the basics of the Crosstrek, the financing, and we're friendly and easy to be around.Thank you!

Consilium

Apr 6, 2016

I recently financed a 2016 Impreza sport from Lithia and couldn't be happier with the service Matt Artz and his team provided from beginning to end. I went in with a vague idea of the car I wanted. I left with a car I love, a thorough understanding of all of its components, and a payment 10 dollars lower than I'd expected. They really took the time to make sure I knew the car I was getting and the price I was looking for.I would absolutely recommend Lithia, and Matt, to anyone looking to buy a car. If you live in Portland, there may be closer dealerships, but the trip out to Lithia is well worth it.

dhoshaw

Apr 5, 2016

Patricio was extremely helpful and patient with us as we compared vehicles to match our desired features and our budget. He knew the details of all the various models and trim levels of the vehicles we looked at. He helped us get a fantastic new Forrester at a great price.

BriannaHerman

Apr 5, 2016

Would recommend this dealership to anyone in the market for a Subaru. They had the best price around, and the friendliest service. Ryan kept the process quick and smooth, there was no hassle, and I left getting exactly what I wanted.

Brianna Herman

Apr 5, 2016

Would recommend this dealership to anyone in the market for a Subaru. They had the best price around, and the friendliest service. Ryan kept the process quick and smooth, there was no hassle, and I left getting exactly what I wanted.

Philip and Michelle

Apr 4, 2016

Shawn did a great job helping us with the purchase of our new 2016 Subaru Outback. He was extremely knowledgeable of the vehicle and really took the time to make sure we knew the differences in models and features. This made it easy for us to decide which car worked best to suit our needs. He wasn't pushy and was very kind. I love my outback and if you are looking to buy a Subaru. Start with Shawn at the OC Subaru!!!

Michelle and Philip

Apr 4, 2016

Shawn did a great job helping us with the purchase of our new 2016 Subaru Outback. He was extremely knowledgeable of the vehicle and really took the time to make sure we knew the differences in models and features. This made it easy for us to decide which car worked best to suit our needs. He wasn't pushy and was very kind. I love my outback and if you are looking to buy a Subaru. Start with Shawn at the OC Subaru!!!

Niesee1

Apr 2, 2016

I came in for my first oil change. Was helped by Rachael. She made my visit easy and I felt like I was vip. Definitely will be doing all my service here

Heather

Mar 30, 2016

In the market for a new, car- I had a Subaru Forester on the list, due it's high ratings; however, wasn't completely sold on it and was actually leaning toward purchasing a different auto maker altogether. To officially rule it out, I sought out Lithia for the test drive (specifically chose Lithia because of their great reputation). I met with David Meltzer who provided an incredibly comprehensive overview of Subarus- and more specifically how the Forester would meet our needs (and then some!). I was impressed- David didn't just rely on the rich history and reputation that comes with Subaru ownership. He came with facts, numbers and stats to reinforce the why this car would exceed in meeting our needs, and why he believes we would also be happy with the ride. There was no pressure. We slept on it, came back the next day and made our purchase (and canceled our two other test drives with other auto makers!)- I have no regrets. This is definitely the car for us and I'm so appreciative to David for helping us see that! We would be remiss to also not call out Val who was thorough and great in helping us with our trade in and Andrea, for helping us breeze through our loan paperwork!

Tera

Mar 30, 2016

I had been in the market for a new Subaru for nearly a year and had corresponded with every dealership in the Portland area. Lithia Subaru of Oregon City was by far the friendliest, most helfpul, and most straight forward. From our initial emails to my test drive and all the way through signing the final papers, the good folks at Lithia were kind, no-nonsense, and wonderful to work with. Kiki took fabulous care of me, and my dog Blue. I felt really taken care of and can't recommend Lithia highly enough.

Greatoutback

Mar 30, 2016

We appreciated the expertise of Ryan H. as he helped us understand the new electronics on the 2016 Outback. Great help with the purchase. Thank you

old guy 247

Mar 29, 2016

This is the first car I bought that there was no problem getting the price we were looking for and there biggest concern was making sure we were taking care of. The car we bought didn't have all the features we wanted, but, we are still very pleased with the purchase. I would buy another car from Lithia Subaru of Oregon City in a heart beat.

Nona

Mar 29, 2016

I felt totally catered to at Lithia Subaru. The purchase price and certified package had been negotiated with Val Brown through phone and email. When I arrived at the dealership, the car was ready for me to see. Salesperson, Alex WiswallI, kindly took me through the test drive and paperwork. Alex was polite, attentive, and so easy to discuss my questions and concerns with. He has gone beyond what I would ever expect taking time to check that the car is meeting my expectations. Ryan Vaughan, the general sales manager, Val Brown, and Alex Wiswall all gave me excellent, courteous customer service.

amandalynn

Mar 29, 2016

David M. was fantastic. He made a difficult situation turn into a happy ending and I could not be happier. I will be telling all my friends about my experience!

Foz2016

Mar 28, 2016

We had a great experience with Lithia. The reason we even walked in the door was a very prompt, enthusiastic, and courteous email exchange with Louise. The main reason for me picking a dealership for my first Subaru was price, however Lithia ran like a well oiled machine. They were super helpful, answered all my questions, and did everything with a smile. Everything felt genuine, and Andrew's demeanor was perfectly suited for us. All in all, a great experience, and will definitely go there for Sub #2.

jkscott18

Mar 26, 2016

We were moving across the country and wanted to buy a Forester just like we had in 2014, but wanted the newest model. We contacted several dealerships but only Lithia was able to find our exact model we wanted and the reserving and purchasing process was very simple. They even provided us with a loaner car while we were in limbo (we had no current vehicle as we moved from Brooklyn, NY)! We couldn't have asked for a better experience, and I believe we got the best and most honest price as well. Thanks so much to David M and Rick for the help!

pjsitton

Mar 25, 2016

i knew which car I wanted when I walked into the dealership, but it was a great experience. Everyone was very friendly and knowledgeable. Overall a great experience.

Vroomvroom

Mar 23, 2016

It was a great experience, been to many other dealers but this one stood out and the customer service is what will bring me back, I'm sure other customers feel the same. They take care of their customers to make sure they feel comfortable with their purchase and everything.

neva'scar

Mar 21, 2016

Sales person very knowledgeable about equipment in the car I wanted. Told me the difference in the different models of same kind of car. Answered all my questions to my satisfaction. Went through all of the options for me. When filling out paperwork he was very efficient and didn't take any longer then necessary. Finance person was prepared and explained all the paperwork as we were going through it.I was shown how to work all the equipment the car came with and sales person helped me set up blue-tooth which I have never had. This is the second Subaru I have purchased from Lithia Subaru of Oregon City and will go there again in the future. Also I would recommend this dealer to my friends and family.

wrmportland

Mar 21, 2016

We found working with the staff at Lithia Subaru to be very pleasant. Devon was our salesperson and she worked hard to find us the right car and to make all the pieces come together. Andrea, in the office, was also incredibly friendly and helped us all through the process. We also found a couple small items (we bought 2013 Legacy) that needed addressing after taking the car home. Devon was very quick to let us know they would take care of the items as soon as possible. We will wait to hear from them but expect the service to be as good as the rest of the experience.

jenoch

Mar 18, 2016

To say that I dread the car buying experience would be an understatement. However, thanks to a very positive encounter at Lithia Subaru, that feeling has changed. Two salespeople in particular, Skyler and Kiki, made the difference, helping me find and purchase the right car for my needs. Both were personable and knowledgable, and most importantly for me, they were patient and understanding of my questions and concerns. While I can't speak for the business as a whole, that part of it which assisted me were top notch and first rate. My best decision of the day . . . stopping at Lithia Subaru first.

Kaityjane24

Mar 18, 2016

My first car buying experience was so horrible that I lost faith in the car buying experience. After working with these guys I have had my faith restored. Great people. We worked with Alex to get our new STI. He was amazing and I would recommend him to anyone.

Aimskins

Mar 17, 2016

Kiki was awesome. She made the process fun, and made me feel like she was on my side. I've never enjoyed the process of buying a car as much as I did the go round, thanks to Kiki being so easy to work with. She had answers to all of my questions and was very efficient, but accurate. I never felt rushed. I'd recommend anyone to go to his dealership, and I'd recommend Kiki.

Isabel17

Mar 17, 2016

The sales representative Melinda Cavanah was very friendly and helpful, the atmosphere was pleasant, and the prices were great! I'm was extremely happy with my experience at Oregon City Lithia Subaru store, and I would highly recommend this store - as well as the rep. Melinda Cavanah - to anyone who's looking to buy a new or used car.

ana2016

Mar 17, 2016

They were helpful, knowledgeable, and did not seem aggressive with their sales tactics like other dealerships. Devon was especially supportive and friendly before, during, and after the sale. I would definitely recommend this dealership to anyone who's interested in buying a Subaru at a great price and with great customer service.

klskelly

Mar 16, 2016

Detailer Chris did an AMAZING job on my Subaru Forester! I have always had great customer service on my services there. I have little kids and the wait during my servicing appointments were great with lots of activities to keep the kiddos entertained and even snacks! I highly recommend this place!

Court

Mar 16, 2016

My husband and I are happy to have found just what we were looking for, our 2007 Subaru Forester. I didn't know what to expect as this was our first time buying from a dealership, but Kiki made all of the difference! I felt comfortable asking her questions but not pressured. She is super nice and also knows her stuff! Awesome to see a lady repping in an often male dominated field. Thanks for being attentive Kiki.

charlie1124

Mar 15, 2016

I got a call from David to come in to look at a car that I was interested in, online. I figured it couldn't hurt to just stop in. I was pleasantly surprised at the level of customer service. Andrew was helping me since David was assisting someone else and he was great! He wasn't high pressure and understood where I was coming from and was very genuine. David was later able to help me as well and they were both great people! I felt comfortable and not pressured to purchase anything that I didn't want to purchase. I would recommend this place to anyone looking for something different in your car buying experience. Thanks guys!

Gayle

Mar 15, 2016

Great service, great staff, awesome car!!!! I would definitely buy there again and recommend to friends. Mark T. was amazing.

mfl655

Mar 14, 2016

It was a good buying experience. Andrew knew the product and went out of his way to help me get what I wanted at a fair price.

Erikv88

Mar 14, 2016

No hassle quick service. Easy to work with. Truck was clean well priced. We drove a long way for this purchase, and we're glad that it went smoothly.

kelsy97

Mar 12, 2016

The people at Lithia Subaru were very helpful!! They made the car buying experience very easy. I would recommend to anyone looking to buy their next car!!

Patrick

Mar 12, 2016

Mark was very helpful and relaxing to deal with. Thankful for his service

David C.

Mar 11, 2016

From the moment we stepped through the doors at Lithia Subaru we felt like family. Our family went in with a purpose that was met by a superb team effort. We were introduced to Kiki at the door, and she provided with what has to be the best customer service we've ever had in a car shopping experience. She took the time to sit with us and answer any questions we might have and was basically with us the entire time we were at the dealership. She showed us the car we were interested in, we took it for a test drive, and in less than an hour and a half later, we were the proud owners of a fantastic car! Couldn't be happier! The car runs like a dream!

Knighthawk

Mar 11, 2016

Did not expect the great service we had. Our first car was a great choice with the help of Melinda. Great selection for people who need help finding the right car for them.

marchbuy2016

Mar 11, 2016

Overall our car buying experience was a good one. Patricio Soler was great to deal with, being very patient with us and taking the time to explain my many questions in a straight forward and pleasant manner. He was great in showing us through the catacombs of all of the alternatives of features. I never felt hurried or pressured. In fact my only criticism would be that the whole buying process seemed to take a long time (but could have also been my fault). I did not feel I was being subjected to the old "car buying game" of checking with this guy and then that guy and always coming back with a different answer. Simply, Patricio was great and our buying experience was such that I would again buy a car from Lithia.

Knighthawk

Mar 11, 2016

Melinda has a great customer service and product knowledge.

ThomasJulia

Mar 11, 2016

Melinda was our Sales Representative, she helped us with everything, smooth transaction, excellent service. We're very happ. Thank you, thank you again.

Katiecat218

Mar 10, 2016

Geoff in finance provided us with the easiest financing experience we've ever had when buying a car. He was pleasant and friendly and made signing all the forms seem not so bad. Kiki was a mellow and pleasant sales person, willing to go the extra mile for us to make our experience easy and low pressure. We didn't feel the usual pushing around by sales people and appreciated the experience we had at Lithia Subaru. We found the perfect car and we were happy driving out of the dealership.

MaLuther

Mar 10, 2016

My wife and I were on our way to buy another car at another dealership. We decided to stop by Lithia Subaru of Oregon City to try out the 2016 Forester. We didn't purchase anything, but we ended up leaving that afternoon with the new 2016 Outback on our minds. We returned the next day to talk specifics or price and options with Alex Wiswall, the sales representative working with us. Alex was very professional, accommodating, and worked closely with us to make sure we got everything we wanted/needed. Not once did Alex pressure or try to suggest something that contradicted what my wife or I had talked with him about. That afternoon, my wife and I drove away in our new 2016 Outback 3.6R that we purchased with the exceptional service and help of Alex and others at the dealership! We made the trip from Hillsboro to purchase our Subaru at Lithia Subaru of Oregon City , I'd recommend anyone else to do the same! Again, I can't say enough great things about the service we received from Alex! Ask for him when you visit the store!

Lesliehawk

Mar 9, 2016

I was referred to this dealership along with 2 others in the Portland area by my financial institution USAA. All 3 engaged me online and we had discussions. When I finally came into the dealership, I met Devon Paton. She was wonderful and answered all of my questions. I left that day not buying a car as my first 2 choices were not available. I later decided online to buy my second choice color that was coming in later this month. I put a deposit on it via email. While waiting, I continued to explore their website. I found that my favorite combination was coming in next month. I wrote to Louise, the internet manager, and she said that I could switch out cars for the agreed upon price since all specifications were identical. I went right in the next day and I noticed that Devon was there and pointed out that I had worked with her in person. I wanted to work with Devon again. Devon was training a brand new employee. Her calm demeanor put the employee and myself at ease. I also liked Rick a lot in finances.

Subsrock

Mar 7, 2016

My wife and I came in to the dealership, uncertain of whether or not we were going to buy a car. Our experience with Devon made us feel very comfortable, and we were very pleased with the entire experience. Customer service is very important, and our experience couldn't have been better. Thank you for everything! We love our new car!

hopenyc

Mar 6, 2016

Visited a handful of Subaru dealers in Oregon, from Portland to Eugene, and this was where we felt the most comfortable, so we returned to take the next step forward. I came in with negative equity on my car and they were happy to work with me to find a way to minimize that and get me into a great new car that met my needs. David "DK" Killion, Mark Turanski, and Val Brown were especially awesome with answering ALL my questions and explaining things as thoroughly as possible. Buying cars is a stressful experience but they did all they could to minimize it. And they let us have our sweet little pup with us the entire time and they were very kind to her. I did not feel overly pressured and they really helped guide me to find a car that met my criteria. The only cons were that there was some misinformation given to us that got clarified when we got into the Finance Dept. and there was a considerable wait to close the deal and sign the papers. This was late on a Saturday, which I'm sure is one of their busiest times.

Jennabears

Mar 5, 2016

Matt and the team at Lithiandid a great job of making my first dealership buy a comfortable and good experience. He was very knowledgeable about the car I was looks at as well as numerous other vehicles. Two thumbs up to him and Geoff who was my financial guy. Thanks!

LSD56

Mar 5, 2016

Often I have had buyers remorse after buying a car or another large purchase. Usually it was because I felt pressure to make the deal that day. But, when we went to Lithia it was actually a very wonderful experience. We just moved to the area from across the country and I had read about their reviews. This is why we went there first. Melinda was our salesperson and she not only was most professional and knowledgeable about the cars we were interested in, but she was kind. Our personalities clicked right away and I felt like she wasn't trying to sit in front of me and convince me to buy this car, but instead she worked beside me so I would be happy in my decision. Not pushy at all. We decided to finance the car as well and that experience was very pleasant too. I couldn't be happier with the entire dealership and feel I will continue to do business with them.

Gonzales

Mar 1, 2016

Went in with specific requests on a purchase for a vehicle. My husband and I are laid back and I hate pushy salesman soon we got a guy who was perfect for our personality named Matt. Within a few hours we waked our driving a new vehicle and on cloud nine, that was on a Saturday. Monday while coming home from work my car was shaking really hard and just was very scared so I called Matt to explain and he asked what convenient for us which was hard as husband and I work completely opposite shifts AND leaving out of town on vacation. So Thursday we were leaving and on Wednesday we dropped off the car and Daniel made me a promise I would have it the next day to use on our cacation. So in 24 hours I went from having a scary new vehicle to enjoying our brand new car and our vacation. I am so very impressed and thankful at how quick easy and accommodating they were first our needs. A definite thumbs up and much love sent there way I will recommend anyone there in a heartbeat

Keevs

Mar 1, 2016

Lithia Subaru was a great buying experience. Lowest prices and Patricio our salesman was outstanding. Very efficient and streamlined, and no pressure at all like some dealerships.

lulu

Mar 1, 2016

I just picked up my new Subaru Legacy today from Lithia Subaru and my sales person, Devon Patton. I've bought many cars in my life and this was the easiest, most smooth experience I've ever had. Devon is a smart, professional person with a deep knowledge of cars. Far more than most of the sales people I've dealt with in my lifetime.Every other person we dealt with at Lithia was terrific. Especially Andrea Cook and Cory Fay. I highly recommend this dealership and Devon Patton!

Mark Luther

Mar 1, 2016

My wife and I were on our way to buy another car at another dealership. We decided to stop by Lithia Subaru of Oregon City to try out the 2016 Forester. We didn't purchase anything, but we ended up leaving that afternoon with the new 2016 Outback on our minds. We returned the next day to talk specifics or price and options with Alex Wiswall, the sales representative working with us. Alex was very professional, accommodating, and worked closely with us to make sure we got everything we wanted/needed. Not once did Alex pressure or try to suggest something that contradicted what my wife or I had talked with him about. That afternoon, my wife and I drove away in our new 2016 Outback 3.6R that we purchased with the exceptional service and help of Alex and others at the dealership! We made the trip from Hillsboro to purchase our Subaru at Lithia Subaru of Oregon City , I'd recommend anyone else to do the same! Again, I can't say enough great things about the service we received from Alex! Ask for him when you visit the store!

James r 11

Feb 29, 2016

I felt great after I bought a car I think this is the first time that is ever happened I want to thank the sales person he was absolutely wonderful I marked his name this was all done through the Internet I spent less than two hours at the dealership itself JoBlo way with the car that I wanted to drive away and had a great interest-rate a good payment staff was very helpful financing was just as helpful as a salesperson one I would recommend them very highly Jim Renner

Susan

Feb 28, 2016

This is the second Subaru we have purchased at Lithia. Each time all went well and smoothly. In comparison to other car buying experiences, I 'd rate this an A+. Thanks DK.

Amy B.

Feb 27, 2016

We had a wonderful experience today buying our new GMC Terrain. David was very helpful and such a nice guy. Thank you! -Amy, Adam & Eli

HappyCrosstrekOwner

Feb 27, 2016

After having a very bad experience looking for a new crosstrek at another Portland dealer, we came to Lithia Subaru. Devon was knowledgeable and helpful throughout the process, very personable and not overly pushy. She answered all of our questions and made us feel very comfortable. I can actually say I had a GOOD first car buying experience now. I would recommend Devon to anyone looking for a new Subaru.

stfisher11

Feb 27, 2016

I purchased my used 2013 Subaru Impreza here in February 2016. After a few test drives and communication with other dealerships, and I am beyond confident with my decision to have worked with Lithia Subaru. Kiki in sales was fantastic. She was very friendly, informative and professional. She provided excellent customer service and showed strong knowledge of their vehicles. She helped tremendously to negotiate my trade in value and made my experience so positive. Richard guided me through the financing process and went over all the paperwork with me. He was very transparent, informative and thorough. I will definitely recommend this business to anyone seeking to purchase a new or used vehicle.

dar,1993

Feb 26, 2016

The quality of Service was super, friendly and knowledgeable, I have had Lithia service my cars since 1993. I trust and respect each and everyone that I have dealt with, especially Gary Chartier recently and plus all staff, Daniel also.. I have had to take my vehicle in for service, and was told later I needed a new harness. Part was delivered and installed, plus a bonus my 2001 Legacy GT looked like it came off the show room. Thank you team for taking an extra step for a little old lady from Canby!

JMcRobert

Feb 26, 2016

First time buying a car and it was a GREAT experience! DK was very personable and nice, willing to answer questions and NOT pushy! I really appreciated that they drove all the qay out to my home town to get all the signatures necessary to drive home that night!

Gilly3

Feb 26, 2016

Ready for me when I showed up for the appointment and had the car ready. DK was very knowledgeable with Subaru and the sti I ended up purchasing. Sales staff was quick and painless, overall great experience I highly recommend.

Katherine

Feb 25, 2016

Got a coupon for 1/2 off a gold detail, brought my car in for an oil change and the detail, They brought me home, and picked me up when it was done, the detail was very well done, the cleanest my car has been since I got it! It looks almost brand new! They even got out all the arborvitae leaves! Excellent speedy check in, and they even replaced my old ratty mats with new ones!

Twissn

Feb 24, 2016

Everyone at the dealership was very friendly and helpful. They had snacks for our kids and went out of their way to make us as comfortable as possible.We also got a great deal on our trade in.

DerekW

Feb 24, 2016

They are terrible. The customer service is lacking. I took my car there on 1/29/2016 for oil change. I cleaned my wheels by taking them off the vehicle a week later only to notice oil splashed around the wheel wells. I called their service department left a message for Daniel to explain what I saw. I got no response. I emailed them a few days, still no response. I called again finally got an apt to take my car back in today 2/15/2016. The tech said it's water. Or road grime. Not water! I showed them the photos I took two weeks earlier the tech said water again. Incensed at that remark I left. My car is 2014. Oil attracts dirt, they called it road grime. Well after three weeks dirt sticks to the oil duh!!!I would not recommend them to anyone. The tech was dismissive and the manager David Mortlock was apathetic to say the least.

Doowj

Feb 23, 2016

Amazing staff and great service!!!!! I drove in late from work and these guys greeted me right away were extremely friendly and were able to complete my oil change very quickly and took the time to go over my cars issues. I was treated excellent and felt very welcome you guys have all stars on your staff!

Ashleyd_pdx

Feb 21, 2016

Today I visited Lithia Subaru of Oregon City and it was one of the best car dealership experiences I have ever had. I had an appointment with Melinda Cavanah and from the moment I walked into the door to the time I left I felt a genuine connection with her. She was so kind yet so confident and resourceful; I felt educated and happy at the end of my visit and not once did I feel pressure or mistreated. My experience continued to be great upon meeting with finance manager Geoff Eades as he was very organized and communicated with me, very patiently, as I asked questions about everything. I would recommend anyone looking to buy or lease a new vehicle to check out Lithia Subaru of Oregon City!

Amd4

Feb 20, 2016

Today I visited Lithia Subaru of Oregon City and it was one of the best car dealership experiences I have ever had. I had an appointment with Melinda Cavanah and from the moment I walked into the door to the time I left I felt a genuine connection with her. She was so kind yet so confident and resourceful; I felt educated and happy at the end of my visit and not once did I feel pressure or mistreated. My experience continued to be great upon meeting with finance manager Geoff Eades as he was very organized and communicated with me, very patiently, as I asked questions about everything. I would recommend anyone looking to buy or lease a new vehicle to check out Lithia Subaru of Oregon City!

NH

Feb 20, 2016

This was my first time buying a new car and I couldn't have chosen a better place! All of the employees sincerely want to make you happy and work very hard to provide great service. We worked with Alex and he helped us understand everything about the car, helped us sync our phones, etc. He also called to follow up with us after the purchase to see if we had any questions and to make sure everything was good! We also worked with Andrea who was hilarious and got us through the signing papers process quickly.

Bpantele

Feb 18, 2016

I came to Lithia Subaru to look at a car I saw on their website. This was my first car buying experience, so I had no idea what to expect. As soon as we walked in, we were greeted by Kiki and shown the cars that were available. The whole process was unbelievably smooth and easy. I have heard horror stories from other when they got their cars at other dealerships, but Kiki was incredibly patient and helpful the entire time. She made sure I was aware of all my options, introduced me to a service representative, and even installed the crossbars on my car! I loved working with Kiki and would recommend Lithia Subaru to anyone.

FJ

Feb 17, 2016

So I spent the day searching for the cleanest FJ cruiser I could find. Went to multiple dealerships and they all tired to put on a show and convince me that the FJ on their lot was the best one id find, and that they could "make me a deal". After closely looking at all of them, they were all junk. I decided to go check out the FJ cruiser that Lithia Subaru had. I walked up and was approached by Kiki one of the saleswomen there and she walked me back to the FJ in the lot and didn't try to convince me that I should buy it, or try to convince me it was the nicest one around town. She was very honest and didn't try to pressure me at all. It was probably one of the most laid back interactions I've had with a salesman/saleswoman. I ended up buying the FJ and I love it. I'd definitely recommend this dealership whether you're looking for a Subaru or not. They are very nice and honest people to do business with.

Sara

Feb 17, 2016

I brought my car to Lithia Subaru because it was making a sound near the left front wheel. They diagnosed the car and fixed the issue. Not only were they very timely in the process but they completed it without having an appointment. They had clear communications and the actual cost came in below the estimated cost. They even changed my oil so I didn't have to make another trip in two weeks. Great work!

Karen in Canemah

Feb 17, 2016

Danny, Sean and Sal "surgically" extricated a small piece of note paper that had been inadvertently sucked into the CD-player slot. The poor CD player "read" the note as a CD and tried to load it every time the ignition was turned on. We couldn't see the paper. We had no hope for retrieval. But these guys did it and in pretty short order! Thank you so very much. I love this Lithia Subaru Oregon City to begin with, but even so they keep exceeding my expectations!

Joshua86

Feb 17, 2016

Came in to check out a smart car I found online and was greeted by Kiki. She was awesome, very professional and answered all my questions. Made the process of buying very smooth hands down the BEST customer service I've ever received.

Cylia

Feb 17, 2016

Kiki helped me find exactly the car I was looking for (PriusC) and made what is usually a long and monotonous process fly by with her friendly attitude and great personality.

angiekopshy

Feb 16, 2016

My experience at Lithia was great. We showed up on a Sunday evening and walked out with a car. They worked with me as I decided upon the best car for my needs. I didn't feel pressured or influenced at all and walked out with the best car for me.

Rip123

Feb 15, 2016

This is my 3rd SUBARU that I have bought from Lithia in Oregon City. Because of my loyalty they have shown me their loyalty translating into dicounts in the price of a new vehicle. Although my salesman Patricio Soler is an Internet salesperson I was able the purchase though him personally. I'm old school and I appreciate the one on one communication.

aschmuckal

Feb 13, 2016

Annie is fabulous! She is professional and easy to work with. Annie is very knowledgable in our finance options. We felt respected and appreciate the ease and humor that she provided through the process. Thank you!!

Marcusf

Feb 13, 2016

This was my first experience in financing a car. I have been looking different dealerships around WA and OR for a used car that would fit my needs here in Seattle. After hearing numerous word-of-mouth reviews for this Oregon city Lithia dealership I decided to stop by on my way through town on a trip. Andrew Hetzler was very considerate and exceedingly helpful in fielding my questions as a new car-buyer as well as aiding me for the first time through the financing process for this purchase. Overall, I would highly recommend this dealership and fantastic staff.

bella2016

Feb 12, 2016

We are loyal Subaru drivers and it wasn't hard for us to make a stop at this dealership when it came time to 'retire' our primary vehical. Ryan 'Hulk' Holcome was of the upmost friendly and professional. He made us feel like a priority and it didn't take long for us to feel like 'friends.' Everyone thru our whole process was amazing!If you need a new or used vehical (we now have done both) make Lithia a priority stop on your shopping list.

haines

Feb 11, 2016

We worked with Gary Chartier. What a nice person!. Service was easy, fast, efficient. Problem solved in no time at all. Pleasure to work with.

Bluedog11

Feb 9, 2016

This was my first new car buying experience. I went to a half a dozen dealerships to test drive cars and talk prices. Lithia Subaru of Oregon City offered the lowest price on a new Subaru Forester. It was their email customer service however, that I found very helpful and brought me to their door. Patricio answered all my questions in a timely and respectful manner. He also worked with me when I came for a test drive. Daniel followed up with me. He too was polite and helpful. I love my Forester! I would definitely recommend that people give Lithia Subaru of Oregon City a chance to earn their business!

Green23

Feb 8, 2016

My husband and I had a wonderful experience at Lithia with Andrew Hetzler. We went throughInternet Sales for the first time. when we went into the dealership to meet Andrew fromthe beginning he made us feel comfortable and it was a very enjoyable experience Andrew answered all our questions and help us with the functions on the vehicle. Annie was very good as wellhelped us with the closing papers. We would definitely recommend Andrew to our friends and family.WE LOVE OUR SUBARU FORRESTER!!!!!!!!.THANK YOU ANDREW!!!!TheGreens

Mikey

Feb 7, 2016

It was a very nice place to buy a car. We had A great service. I would buy my next car from there in the future.

K.L.

Feb 5, 2016

Patricio Soler and Melinda Cavanah were a pleasure to deal with. I came back 3 times and test drove two models and during the entire process Patrico and Melinda were very patient and answered all my questions. They answered calls and e-mails promptly but there was absolutely no pressure (unlike the multiple calls from another dealership). I highly recommend Lithia Subaru. And, I love my Forester!

Jules

Feb 4, 2016

It's been 14 years since my husband and I have purchased a car, so we were anxious going in to the process. Patricio (and others) at Lithia Subaru of Oregon City treated us well, giving us a good deal, working to locate and secure the car with the package and color we wanted. We received excellent customer service and will definitely be a return customer.

Brenna

Feb 4, 2016

Patricio and staff at Lithia Subaru really went the extra mile to make my car buying experience an excellent one. They were patient with all of my questions and I never once felt rushed. I would highly recommend them to anyone purchasing a new car! I love my Subaru Outback!

Oregonduck78

Feb 3, 2016

I was in last Monday for and oil change, I was helped by Rachael. She is a true gem, she was friendly, kind, smart and made my experience great! I will be back.

Brenna

Feb 2, 2016

Patricio and Val were excellent at Lithia Subaru! Buying my new car and trading in my old car was the easiest car buying experience! The whole process was an easy and I felt confident in the decision making process. I will definitely recommend them for other friends and colleagues.

MW

Jan 31, 2016

Researched the model and trim line of the car I wanted (2016 Crosstrek). Contacted them through the Internet portal with all the specifics I was looking for. Received a quick and detailed reply through e-mail from Patricio Soler at Lithia Subaru. I met with him the following weekend to test drive and talk over available upgrades. They didn't have the exact car I wanted on hand, but he found one on it's way into port. I didn't feel rushed or pressured to buy anything. He spent the time to show me all the possible upgrades and their costs (with discounts). He also helped me research alternatives to the trailer hitch option. I settled on having the trailer hitch and upgraded speakers installed at the port. I also sprang for the roof rail crossbar kit. Overall I felt I was able to research options and see what they looked like on the showroom cars without any sense of urgency/pressure. They evaluated my trade in (2010 A3 tdi) and made me an offer. Patricio sent me updates all during the delivery process. About a month later my car was ready and I got the phone call to come over and buy it. The whole process of buying it went smoothly. The finance guy, Richard, explained all the warranty and service options. He was friendly, funny, and seemed genuinely interested in helping to select the best options for what I plan to do with the car. I elected to go with the 7 year warranty with the oil change contract. Afterward Patricio spent an hour to go through all the new features of the car (Eyesight, road assistance, navigation, voice control). It was the first time I had a salesman go through a new car to show where every button was located and how to get the most out of the system. Overall I found the experience to be one of the best that I've had when buying a car. I really like how they use e-mail to communicate details. Other dealerships will send you an automated response and make you call. I much prefer having the details and costs upfront in the e-mail. Kudos to Lithia for using technology and being open about prices.

MacNaughtan919

Jan 31, 2016

Thank you very much to Ryan "Hulk" Holcomb from Oregon city subaru. My husband and I walked away with our dream car. We started out with a subaru crosstrec and went to go get a service light fixed only to walk out with a pre owned 2015 subaru outback! And if any woman understands when the husband says "Let's go walk around" usually means we're going home with something NEW later! Thank you Ryan for fighting to get our right price and our dream car for us. We will recommend this place to anyone!

Fxmulder3

Jan 31, 2016

Kiki was so easy to work with! No pressure, she cared about what was important to me. She was knowledgeable about the model and patient while I struggled with taking a big step in getting a new car. I appreciated her going through the process with me and felt she only wanted what was right for me. Thank you K

JDavison

Jan 31, 2016

Wonderful experience at Lithia Subaru of Oregon City. With the honest help of sales woman Melinda Cavanah, I was confident and pleased about the purchase of my (new to me) pre-owned vehicle. Definitely would recommend this dealership to anyone.

MarkW_crosstrek

Jan 31, 2016

Researched the model and trim line of the car I wanted (2016 Crosstrek). Contacted them through the Internet portal with all the specifics I was looking for. Received a quick and detailed reply through e-mail from Patricio Soler at Lithia Subaru. I met with him the following weekend to test drive and talk over available upgrades. They didn't have the exact car I wanted on hand, but he found one on it's way into port. I didn't feel rushed or pressured to buy anything. He spent the time to show me all the possible upgrades and their costs (with discounts). He also helped me research alternatives to the trailer hitch option. I settled on having the trailer hitch and upgraded speakers installed at the port. I also sprang for the roof rail crossbar kit. Overall I felt I was able to research options and see what they looked like on the showroom cars without any sense of urgency/pressure. They evaluated my trade in (2010 A3 tdi) and made me an offer. Patricio sent me updates all during the delivery process. About a month later my car was ready and I got the phone call to come over and buy it. The whole process of buying it went smoothly. The finance guy, Richard, explained all the warranty and service options. He was friendly, funny, and seemed genuinely interested in helping to select the best options for what I plan to do with the car. I elected to go with the 7 year warranty with the oil change contract. Afterward Patricio spent an hour to go through all the new features of the car (Eyesight, road assistance, navigation, voice control). It was the first time I had a salesman go through a new car to show where every button was located and how to get the most out of the system. Overall I found the experience to be one of the best that I've had when buying a car. I really like how they use e-mail to communicate details. Other dealerships will send you an automated response and make you call. I much prefer having the details and costs upfront in the e-mail. Kudos to Lithia for using technology and being open about prices.

JDavison

Jan 31, 2016

Wonderful experience at Lithia Subaru of Oregon City. With the honest help of sales woman Melinda Cavanah I was confident and felt pleased with the purchase of a great (new to me) pre-owned vehicle. Definitely would recommend this Dealership to anyone.

jt387

Jan 30, 2016

What a great experience. Walked in and was greeted by Andrew Hetzler. He lead me through the entire process and made it very easy and enjoyable. He was extremely knowledgeable and very professional even with someone like me that has very little car knowledge. Thank you so much!

JT387

Jan 30, 2016

What a great experience. Walked in and was greeted by Andrew Hetzler. He lead me through the entire process and made it very easy and enjoyable. He was extremely knowledgeable and very professional even with someone like me that has very little car knowledge. Thank you so much!

Rejeesh

Jan 29, 2016

Customer facing people are very friendly and will answer all your questions with patience how much ever you ask. Had a very good experience with the test drive and got a detailed explanation of the vehicle and the kit. Over all a very good buying experience and I would recommend Lithia Subaru to people whom I know. One start less on the rating is for the lack of knowledge on the vehicle and the options on each vehicle. I know Subaru has a wide rang of options to choose from, to please the customer. But on the other hand it is little hard for the sales person to keep up to date with the details, on finger tips. So they took little longer time to find out what I needed. Also, one of the internet sales person promised me something which is not provided by Subaru. However I was okay as I know I am not going to get that feature and had a second choice in mind.

KrisH

Jan 29, 2016

I recently had my 2014 Subaru outback serviced at Lithia Subaru. A serpentine belt was making noise and needed to be replaced with only about 47k miles on the vehicle. Although that belt was not under any official recall, the service staff at Lithia took care of fixing it for me at no cost. This is just a single example of the kind of exceptional service they provide every time I get my Subaru maintained at their shop. Thanks guys!Kris H.

CarBuyer

Jan 28, 2016

I wanted to buy a Subaru Outback Ltd in the simplest, most transparent, up front communication way possible. I found Rick Norwood, KiKi Stonebreaker and their team to be in positive support of my buying experience.

JT3

Jan 26, 2016

David, Mark, Val, and Andrea were fantastic throughout the process of buying my Forester. They were friendly, honest, and straightforward. I would absolutely recommend this dealership to a friend looking to purchase a vehicle.

Shelbs37

Jan 25, 2016

Kiki worked with me to make sure I got the best price and the right vehicle for me, she was efficient and helpful. I liked the selection of vehicles.

sibemom

Jan 24, 2016

Everyone was friendly and kind. Kelly K. was very patient with us, knowledgeable, answered all our questions and took time to explain full details on the new Subaru. We are happy with our purchase from Lithia Subaru of Oregon City.

Dean4444

Jan 21, 2016

I bought a 2016 Subaru Outback. They responded very fast to my online request. There price quote was excellent. I went the following day to the dealership and dealt with Daniel. Daniel was excellent at listening to my needs and concerns and didn't try to push anything. He found me the car I was interested in and sold it at the quoted price Daniel and all the staff were down-to-earth, and friendly. , No one, including the finance manager, tried to push anything I was not interested in. I have bought a number of new cars over the years and this was the most pleasant. I would definitely recommend them and would not hesitate to deal with them again.

Depthtooaltitude

Jan 21, 2016

Working with Kiki was awesome, she really understood my needs, and communicated better than most with me. So we'll that I came back after waiting a year to work with her again. Her and the team she worked with were great, no complaints.I've already recommend 5 of my friends to do business with her.

Hottdogg

Jan 18, 2016

My wife and I had an exceptional experience with everyone we worked with here. Through out the entire process, there was never any pressure, everyone just wanted to help us find the Subaru that best fit our family. We were able to test drive multiple vehicles, and both Ryan & Mark were extremely knowledgeable about the vehicles we were looking at. We had our 10 month old son us, and there was a nice play area that he was able to stay entertained while we were doing all the paperwork. This was another thing that was great about everyone here, there was no one annoyed that we had a small child with us, everyone was very friendly. Overall this was one of the best car buying experiences I've evert had, and I would highly recommend Lithia Subaru to anyone looking for a friendly fair car buying experience.

Tomasz

Jan 18, 2016

Great place to buy a pre-owned vehicle. I am a pre-owned buyer and have not bought a new vehicle since 1979, so I am keen on finding a very good pre-owned vehicle and this is a place to find a gem, one-owner, low-mileage, well-maintained beauty, which is exactly what I found (very clean 2011 Subaru Outback with just 74K on the odometer). Free Carfax. You know that the vehicle is in great shape (fresh oil, etc) and even a nice limited warranty. A month after purchase they happily fixed tail lights that were out. You can't help but like these people because they are so nice and oriented to your complete satisfaction. And they are nice, but I already said that :-)

lovemysubaru

Jan 17, 2016

I had an issue with my new 2016 Subaru and they did a quick inspection and had my part ordered the same day! We walked out to look at other cars on the lot and when we came back in everything was ready. Thanks Geoff!

suzanne1

Jan 15, 2016

Had a range of concerns about my 2011 Subaru Forester and brought it in for service just the other day. Gary Chartier was my service advisor. He listened carefully and assessed each concern I was presenting. Solutions were found for each! His attitude was more than helpful! I bought this car at Lithia 4 years ago and have had it serviced with Lithia regularly. since.. Gary's professional, friendly and competent service keep me coming back. Suzanne T.

jl

Jan 14, 2016

Friendly folks, great sales people, I recommend Bryan Holbcom; he is easygoing and take the time to go through all details about the car and the sales contract with you if needed. If somehow you end up spending more time than expected, dont worry they will make it up to you. Very happy with the car! Easy transaction!

Kcriglow

Jan 14, 2016

I bought both a new and a used car. Everything was handled superbly and I would recommend Lithia Subaru to any of my friends and family. Thanks!!

Outback Driver

Jan 14, 2016

Friendly and laid back. Matt was an excellent salesperson, and a straight shooter. Lithia Subaru in OC is a great place to be -especially when going in for service. They accept my dog in the showroom, TV, wifi, comfy couches, dog bed, doggie snacks, and great complimentary snacks and drinks...I try to schedule my service for midday to get a hot dog:-). They are just overall nice people.

Juan

Jan 14, 2016

Friendly folks, great sales people, I recommend Bryan; he is easygoing and take the time to go through all details about the car and the sales contact with you. If somehow you end up spending more time than expected, dont worry they will make it up to you. Very happy with the car! Easy transaction!

Cathryn

Jan 8, 2016

Kiki was awesome, and overall I liked my experience at Lithia. I went in looking for something completely different, but am really happy with my purchase.I would say that it is still a car dealership, and buying a car is never going to be something that I absolutely love doing, but I appreciate that they did accept my (justified) counters for more on my trade in, and it felt like they were actually willing to negotiate. This isn't always the case, so I appreciated their willingness to help. I did feel like I was financed through Subaru (JP Morgan/Chase) at a higher rate than I actually could've been through my bank, so that'd be the one thing I'd better research if I were to return. Unfortunately, my credit union called me a day too late, so that's on me for not being more prepared with that piece of it. Looking forward to having a similarly positive experience when I get my car serviced from them in the future.

Lindy

Jan 7, 2016

After doing some research I decided to purchase a Subaru. I wasn't planning on getting a new one, but after a test drive I was impressed. I spoke with a few members of the sales staff and they were all very helpful. Kiki was amazing though as she helped with all the paperwork needed to get through the purchase process. She is knowledgeable and great to work with. I highly recommend buying from Lithia Subaru.

sunshine211

Jan 6, 2016

I am a single woman who was really dreading going to a dealership and looking for new wheels. I had looked the week previously and felt pressured by the male salespeople but really wanted a subaru. Daughter talked me in to going back and looking again and this time I was greeted in the parking lot by a smiling friendly katie jones. She asked me what i wanted from this experience and I told her i would like to make my dream come true and beable to take home a subaru outback. She did a great job finding me a wonderful subaru outback that i could afford. She stayed with me thru the whole procedure and was their to help me when i had doubts and was able to answer all my questions and made me feel very comfortable. Believe it or not I actually had fun getting my new set of wheels!!!!! She is a fantastic sales consultant and a very caring person!!! Thank u so very much!!!!

Jaclyn01

Jan 5, 2016

It was great. Kiki greeted us when we walked in & showed us the cars we had looked at online. She was the least unpretentious car sales person I've ever encountered. Even the man that handled the finance portion was awesome. They both made us feel comfortable & confident in our car buying decision. I highly recommend this dealership.

sunshine

Jan 5, 2016

I was treated like a queen by katie jones an outstanding, very knowledgeable caring sales consultant who helped be get an amazing vehicle!!!!! GREAT JOB

sls06ion

Jan 5, 2016

This is my second personal transaction with this dealership, and 9th overall sales transaction. They have always been warm, welcoming and knowledgable, and I will continue to come here as well as refer friends to this dealer as well!

NADM

Jan 5, 2016

After doing my extensive research, I went down to Lithia to check out an Outback. Kiki was amazing. She was extremely knowledgeable about the vehicle and knew she didn't have to tell me about MPG or AWD. Instead she focused on the safety features, the Navigation/Infotainment system, the automatic hatch and the secret places you can store your stuff. Everyone on the lot wants to sell you a car, but Kiki had the attitude that she was helping me find the right rig for me, when the time was right. Having all my financing in place, I still needed to finish up a some paperwork with Shaun the car lot guy in the back office, who was probably the most personable car lot guy in the back office I've ever met.

Car Buyer

Jan 5, 2016

The customer service was immaculate and helped me officially decide which car I was going to buy. At first, I was undecided, but after, I left happy knowing I made a good decision on which car to buy.

Donna16

Jan 5, 2016

Although it was a very long day (Busy end if year sales.) Iappreciated the no pressure sales. The car basically sold itself. Kiki and Rick answered all my questions honestly and were very accommodating. I have already recommended this dealership to friends.

Joy93

Jan 5, 2016

Went in to check out Subarus I was interested in! Kiki was super helpful in showing me my options and letting me check out all the models I was interested in.

HeisL

Jan 4, 2016

She did a great job figuring just what I needed in a car. I couldn't be more satisfied with the customer service she gave me. Kiki was very friendly and I would definitely buy another car from her. I will recommend her.

NewBuyer2016

Jan 3, 2016

We chose to purchase a Subaru from Lithia because it was convenient location and we were using a buying service that Lithia participated in. The sales experience was great. We worked with Patricio Soler and he helped make the process both efficient and enjoyable. We are really pleased with our purchase.

officemichael

Dec 30, 2015

Lithia Subaru was everything I want and expect out of a car dealership--and then some: Friendly and knowledgeable staff (thumbs up to Melinda), great service, and a great in-house flow among departments. Real professionals! I ought to mention the location is convenient, too. Right off the highway and literally down the street from shops, cafes, and restaurants. I also loved the waiting area with its big TV, free snacks and drinks, comfortable chairs, and cafe bar tables and stools (this came in handy for my accompanying father-in-law who patiently waited for my wife and me to make our decisions). Even when we had to return our purchased vehicle the next week for repair (due to a freak accident), we found Lithia to be welcoming and communicative. We were never made to feel like we were being a bother. Not only am I going to shop for a Subaru when I need my next vehicle, I am going to start by going to this dealership.

Pam

Dec 30, 2015

Internet sales through bank USAA started me off to my salesman Patricio. He was patient with no pressure and nothing negative to say about the other cars I was considering. After much research "2 months" and test driving I was convinced that Subaru was the car for me. Picked my new car up last evening My Christmas Present to me.

tted3631

Dec 30, 2015

i was not looking forward to getting a new car due to some bad experiences with my first car from a different dealership. i was immediately greeted by sterling and he made me feel super comfortable with the whole experience. he actually took time to go over the details and find what was the best vehicle for me. i kinda spent a little more than what i originally wanted to but in the end I'm really happy with my new legacy.

Lcrm1123

Dec 30, 2015

We were referred to Lithia Subaru by some friends as they had recently purchased their new cars from there and I'm so glad we went with the recommendation!! Annie was amazing! Had the vehicle we were looking to purchase ready for a test drive. She even had the best rep helping us, Sterling! He was friendly and personable and made us feel welcomed while describing all the ins and outs of our new Subaru. The both of them are amazing and made us feel like VIPs and everything was quick and easy, just how car buying should be!

Newcarbuyer15

Dec 30, 2015

Went to lithia not sure if I was buying or not. Told them exactly what I wanted. Was helped at length with ease and comfort. All employees were caring and knowledgeable.

officemichael

Dec 30, 2015

Lithia Subaru was everthing I want and expect out of a car dealership--and then some: Friendly and knowledgeable staff (thumbs up to Melinda), great service, and a great in-house flow among departments. Real professionals! I ought to mention the location is convenient, too. Right off the highway and literally down the street from shops, cafes, and restaurants. I also loved the waiting area with its big TV, free snacks and drinks, comfortable chairs, and cafe bar tables and stools (this came in handy for my accompanying father-in-law who patiently waited for my wife and me to make our decisions). Even when we had to return our purchased vehicle the next week for repair (due to a freak accident), we found Lithia to be welcoming and communicative. We were never made to feel like we were being a bother.Not only am I going to shop for a Subaru when I need my next vehicle, I am going to start by going to this dealership.

intheoutback2016

Dec 30, 2015

This was a first for me! The folks at Lithia Subaru provided me with a relaxed and enjoyable car buying experience. David Meltzer and Louise Oathes helped me to hone in on an Outback vehicle and trim level. David familiarized me with all the features of my new vehicle, answering all my questions with knowledge and patience. Then, Andrea Cook guided me with ease through the financial transaction so I could take possession of my new Subaru. From start to finish I felt I was in good hands at Lithia Subaru of Oregon City.

Roo2014

Dec 30, 2015

I went in for a simple oil change and replacement of two headlights. Unfortunately the last place that I had change my oil stripped the drain plug making it impossible to remove. The Service Advisor, Daniel Perry came to talk to us about our options. We agreed to have the service Tech use an air hammer as gently as possible to break the plug loose. We were advised that such an action could damage the oil pan, we were also given an up front price of an oil pan if damage occurred. We were lucky and the Tech, ( last name Wood), was able to break the plug loose and drain the old oil. The headlights were replaced and we were on our way. The wait wasn't all that long considering what needed to happen and the waiting room is a pleasant area. I would really recommend Lithia Subaru to anyone needing repair work. In the event I need to replace my current Subaru I would go there. Based on the service we received today I imagine their sales team is just as efficient.

majorpam

Dec 29, 2015

I spent 2 months researching cars, reviews of cars and dealership reviews before I started my test drives. I went to Lithia due to their high reviews and my internet salesman Patricio. My USAA bank buying service connected me to start with, but my dealings with Patricio is what ended up having my final choice be a Subaru.I finally made my choice and picked up my new Forester yesterday. Patricio was never pushy or sending me emails or calling me but let me decide for myself.It was the best test drive I ever had and I will recommend Patricio and LIthia to anyone buying a car. Shawn was also very helpful with finance, having patience with my questions.

cmagee1

Dec 28, 2015

The staff at Lithia were incredibly accommodating during my initial test-drives and let me select a vehicle at my own pace. They were never pushy, and only contacted me when i requested for them to do so. There was a little confusion on the day I came to make the final purchase, but they quickly got their bearings and Melissa and Shaun gave me impeccable service.

Tomasz

Dec 28, 2015

The people are wonderful to work with and made the selection and buying process easy and expeditious. Very pleased with my excellent 1-owner carfaxed vehicle purchase. It even included a 60-day/3,000 mile warranty. That is confidence. They only sell the best used vehicles. Salesperson Kyle was knowledgeable and very friendly. I can highly recommend this dealership.

Happy customer

Dec 28, 2015

After having a terrible experience at another Subaru dealership I really didn't know if, I ever wanted a new car. But, we went to Lithia Subaru everyone so friendly and nice. They give us the best deal and all the paper work got done so fast. David made sure we know about all the options on the car. The have amazing customer service.

SSR

Dec 28, 2015

I shopped all the Subaru dealerships in a 15 mile radius of my home. Lithia pretty much came to the table ready to make deal that worked for me. They beat the prices of all the other dealers that I visited and negotiated with. My sales person was also superior. Devon Patton was knowledgeable and thorough. She pointed out helpful information that none of the other sales people I had worked with were even aware of.

Josh.Moore

Dec 28, 2015

This is my second Subaru I have bought at Lithia. The first time was a good experience. This time was even better! Sterling and Annie were great to deal with. They showed amazing customer service, the best I have ever experienced while buying a vehicle. My vehicle was special ordered and took two months to arrive. Sterling kept me up to date in the status of my vehicle. He was truly great. If anyone is in the market to buy a new or used vehicle I would most definitely send them to see Sterling!!

Evan

Dec 27, 2015

Welcomed with smiles and genuine greetings, I NEVER once felt pressure to buy during my experience with Lithia Subaru. The stereotype of buying a car exists, but Melinda, Devon and Rick dared to be different and made me feel comfortable with every decision I made. I have already referred people to Lithia Subaru and will continue to send people their way!

cmagee1

Dec 27, 2015

The staff at Lithia were incredibly accommodating during my initial test-drives and let me select a vehicle at my own pace. They were never pushy, and only contacted me when i requested for them to do so. There was a little confusion on the day I came to make the final purchase, but they quickly got their bearings and gave me impeccable service.

SSR

Dec 25, 2015

I shopped all the Subaru dealerships in a 15 mile radius of my home. Lithia pretty much came to the table ready to make deal that worked for me. They beat the prices of all the other dealers that I visited and negotiated with. My sales person was also superior. Devon Patton was knowledgeable and thorough. She pointed out helpful information that none of the other sales people I had worked with were even aware of.

crispinhh

Dec 24, 2015

Very easy to work with, Alex was a very patient and engaging salesperson. The internet sales quote was good, and fast. The only issue I had was that the vehicle we agreed on was sold before they could get it to their lot and it took a little longer to find a comparable car/package in the area. Both the sales and financing staff were great.

Zachardm1027

Dec 21, 2015

I was impressed with the car when i got there. Prefectly clean and in good shape. I was greeted and taken care of the whole way throughout the experience. I was happy with the end result. Got a fair tradein price and a fair deal on the car I purchased as well

Subby dooby do

Dec 21, 2015

Devon Patton was awesome from day one when I came in to see what inventory they had. At that time there was no inventory but as a great salesperson does they follow up. She followed up with me a week later with just the right vehicle. I appreciated her professionalism, her attention to detail and her business practices. Over all, it was great dealing with Lithia Subaru!Tim Sweeney Portland, Oregon

Fedor

Dec 20, 2015

Very positive experience buying a new Forester from Patricio Soler. He quotes me a good price from the start, gave straightforward and honest answers to questions I had, was honest describing options and add-ons, gave options but did not push any extras on me. A salesman's job, at his best, involves helping the customer find the product that best fits his needs, and this is exactly the service I received from Patricio.

fpikus

Dec 20, 2015

Very positive experience buying a new Forester from Patricio Soler. He quotes me a good price from the start, gave straightforward and honest answers to questions I had, was honest describing options and add-ons, gave options but did not push any extras on me. A salesman's job, at his best, involves helping the customer find the product that best fits his needs, and this is exactly the service I received from Patricio.

Phattygiraffes

Dec 20, 2015

Kiki is a rockstar! The customer service I received at Lithia was beyond my wildest dreams when it comes to car shopping. My car was specially delivered from another location in Oregon and was sitting there awaiting my arrival as soon as I opened the door at the dealership with a big red bow! Absolutely amazing staff and experience! ??

pdxjg

Dec 19, 2015

David was knowledgeable and very patient explaining the options and functionality of the vehicle. Their pricing was very competitive. I would definitely recommend working with David and Lithia Subaru of Oregon City.

Juniper Sagebrush

Dec 19, 2015

I purchased a new Impreza from Lithia Subaru in August 2015. Since I already knew I wanted to purchase an Impreza going into this search, after months of saving and a couple of weeks of online research (Consumer Reports, Edmunds, Cars.com, and Realcartips.com), I was ready to solicit quotes from all of the the dealerships in my area and compare these quotes with my True Car new vehicle certificate from Consumer Reports. Lithia Subaru had the most competitive Target Price (via True Car), and as it turned out, they had the most competitive price when I contacted one of their sales persons, David Killion (DK), over the phone. Despite that, Lithia didn't have my first color choice so DK called me back the same day to see if I'd consider a different color if Lithia could lower the price on the Impreza. DK answered all of my questions in a timely fashion and was helpful but never pushy. Since I was about to leave on a big road trip and needed the vehicle within a span of two days & on DK's day off, the remainder of the car purchase experience was completed by his equally knowledgeable and competent colleague, Patricio. Patricio provided me with all of the requested specs in writing prior to me visiting the dealership so that the entire purchasing experience was transparent and delivered as promised. Patricio spent a lot of time with me showing me how to use all of the features and answering my many questions. His sales style is patient, thorough, and yet still efficient. Because of this, I did not have to negotiate at all with respect to the purchase of the new Impreza; the out-the-door quote that Patricio e-mailed me was the same OTD price that I paid for the new vehicle. In sum, I highly recommend both DK and Patrico; they work just as well independently as they do as a team, and both provide outstanding customer service. I also highly recommend the dealership, Lithia Subaru of Oregon City, which overall provided a low pressure, transparent, and pleasant car buying experience.

Arin

Dec 19, 2015

Great customer service! Very low pressure. Left with a premium package when I came in for a base model. Love the car. Thank you DK and Alyssa.

Facepalm

Dec 19, 2015

Fast, friendly, low pressure environment. Devon was knowledgeable and accommodating. The car buying process took far longer than anticipated but the free coffee and snacks eased the wait.

Emhope

Dec 18, 2015

Very helpful in getting me the car I wanted, without being too pushy. Also helped me in locating a second key when the car I wanted didn't come with one

ViennaB

Dec 17, 2015

I'm in love with my new car! First time ever buying a car and I'm incredibly please. Kiki was a joy to work with and kept up a positive, energetic attitude the entire experience! I highly recommend this dealership to anyone looking for a new Subaru.

Eldina94

Dec 17, 2015

This dealership was the best one I went to, I have two dealerships that are more local and closer to me but when I went to the Lithia dealership in Oregon city it was by far the best. My sales rep was super down to earth and was just as excited as I was for my car purchase! She made it so easy, as well as the other staff working. Also the dealership looked great, and the cars were all set up nicely so they were all able to be seen. Overall I was very happy with my experience.

Brycedenney09

Dec 16, 2015

I would recommend this dealership to anyone. Great communication through my whole ordering and purchasing process. I was able to call at any time and they would remember me and were able to pull up all of my information and answer any questions I have!

the Fat Chef

Dec 14, 2015

David (DK) Killon was great. he showed us several cars in our price range and I didn't feel that I was having a car pushed on me. He didn't make any false promises or sell me things that I didn't want or need. I left with a car that fit my needs at the price I was set to spend.The only problem was DK's beard, either grow it or cut it off.

MSAAOM

Dec 14, 2015

I'll admit, on my way to the dealership I was prepping myself for a high pressure experience, as this was my first car buying experience without my husband present. I was trying to talk myself into some toughness, but when I arrived and was greeted by only one, very friendly person asking if they could assist me (as opposed to a swam of salespeople) I began to relax. Once I met with Mark, I found out he had already had the car pulled around and was ready to go for a test drive. Everything went quickly from there. The test drive was incredibly informative as Mark is very knowledgeable about the product he sells/represents. When it came time to discuss price it became evident the first vehicle wasn't the right fit for my budget. Instead of putting any pressure on me, Mark immediately took me to another vehicle on the lot that nearly identical to the first (save for a couple minor accessories) that was an absolute perfect fit! There was nearly no negotiating (though I HAD done my homework/research and feel I got a great deal!) and everyone was super easy to deal with. At no time did I feel pressured into anything (terms, car, extras, etc.) that I didn't want. I would highly recommend this dealership to anyone (including my parents) who is in the market for a new Subaru.

H.ashley

Dec 13, 2015

With the help of DK we will be driving a 2016 forester! I can't thank you and your team enough! DK your honesty, no push selling, and listening to exactly what we wanted paid off. Thank you for being so awesome!

DT

Dec 12, 2015

I leased a 2016 Subaru outback from Mark and Rian and I gotta say they were positive ppl and that made the experience pleasant. I would have rated the buying process a 5 and the facilities a 3 (but the mobile app doesn't work and I can't click the stars) the 3 is because they NEED an espresso machine. I appreciate the stash tea though.

Dt

Dec 12, 2015

I leased a 2016 Subaru outback from Mark and Rian and they were extremely helpful in making my decision and didn't come off salesman like at all. Over all pleasant experience.

Stephen

Dec 11, 2015

Loved our buying experience... Great 2016 Subaru Outback selection there and friendly staff too!

PDXWRX

Dec 11, 2015

At the end of the day their record speaks loud and clear. The brilliant part? You show up or even just call, and its consistent with their reviews. I had the opportunity to work with Mr. Mark Turanski and from phone call #1, before I had even set foot there, Mark had me feeling like a I wasn't just talking to a sales consultant, Mark had us feeling like we had a close friend in the loop and ready to work with us. He answered and returned every text and phone call I made to him - which mind you was more than a dozen texts and calls. Far above and beyond expectation. Ever want to say you know a guy? A guy you can trust to take care of you and creatively find solutions with you? Lithia Subaru and Mark Turanski, that's your guy!

Drees

Dec 10, 2015

Very good experience. We just moved from the US and everything is new to us and therefore a bit more complicated All the people were very helpful and understanding. We are very happy with great car we bought and the service of this team Thanks!

antshark

Dec 10, 2015

I am very pleased with my experience at Lithia Subaru. Both Patricio and Andrea were very knowledgeable, helpful, professional and personable. Patricio spent a lot of time to help me find the perfect Forester. Andrea made the financing part hassle free. The customer service at Lithia is top notch and would highly recommend this dealership!

BillWRX

Dec 10, 2015

I used TrueCar to get a fair price on a new Subaru WRX. DK accepted that price immediately with no questions asked. I had to wait a month to get the exact car I wanted and DK kept me up to date along the way.Upon delivery I was given a thorough run through of all the cars features and technology.I had a concern because the car comes stock with Summer tires and it's December in Oregon! DK got me a fair price on a set of all-season tires and went the additional mile of helping me sell the tires I did not want.I only dealt with one person until the final step in the business office of completing the paper work.Overall a very positive experience.

123

Dec 8, 2015

Apparently every problem I had was because that was how my new 2015 Crosstrek operates according tothe service tech He did even bother to take it on a test drive, So I called Royal Moore Subaru and was helped over the phone. I will never take my car back to them and I am sorry that I bought it there I will definatly tell all my friends and co works not to go there!!!!

Carfam

Dec 6, 2015

Great experience very helpful, knowledgeable and honest. David took the time to get to know us and made it very personal, everyone was very pleasant and it was an easy transaction

Boofie1010

Dec 6, 2015

Devon was great to work with. Professional and never made us feel like we were "just another sale". She went above and beyond to keep us informed on the process and made the buying process very simple.

jsulliv6

Dec 4, 2015

Obviously you don't go in looking forward to the car-buying process, but my experience couldn't have been more pleasant. I never felt like any pressure was being applied -- very much unlike another dealership I visited the same weekend -- and when it came time to talk, things felt pretty straightforward and as honest as you can hope for. The car I wound up buying needed to go through a few more steps before I could assume possession, so it was a bit unusually complicated, but I was able to stay in touch with Sterling, who patiently answered every question I had. He personally delivered the car to my door. This is all more or less how I want a car purchase to be. Nothing difficult!

katiecrna

Nov 29, 2015

As most of us can agree, shopping for a car can be stressful, overwhelming and painful, but I had such a fun and positive experience with Brittany Barstad, it changed the way I think about buying a car! She was professional and made me feel comfortable. I wanted to test drive a couple different models and she was open to letting me take my time to decide what works best for me. I was only planning to test drive and then leave to think about what I wanted to avoid feeling overwhelmed or pressured to buy something, but she was open to letting me make my own decisions without any pressure. She was just there for me. It was because of her positive and lighthearted personality that eased me to make a decision that day. All of the staff that I had direct experience with was pleasant and worked with me in getting what I wanted. Overall, the service exceeded my expectations, and I would highly recommend this dealer to anyone I know.

Beth H-B

Nov 28, 2015

What an awesome place to purchase a car! Melinda Cavanah was incredibly helpful in assiting me in my search for the perfect Subaru to meet my criteria. She is an honest, upfront, no pressure sales person and made my car-buying experience a very pleasant one. Andrea Cook, the financial manager was also incredible at her job, making the transaction go smooth and quick. I highly recommend this dealership to anyone looking for a vehicle. These two ladies are top-notch!!! Thanks Lithia Subaru; I`ll be back.

Debbie Reid

Nov 28, 2015

Couldn't be happier with the service and quality of the Subaru car. Jesse (who is not on the list of "employees I dealt with") and Ryan were so very helpful the night before Thanksgiving. I'm sure they wanted to be home , but they never rushed me. Thank you guys !!

ladynred426

Nov 25, 2015

I had the best time buying my new car. Ryan, The Incredible Hulk, did an amazing job. We laughed, kidded, talked about everything we could think of and of course, cars were one of the main highlights. Ryan hooked up my phone to the car and helped me get rid of some of my junk in my phone. YOU are the best Ryan. The people at Lithia were more than I could have ever imagined. I had the time of my life. So accommodating, positive, professional. The sky was the limit. Rick did a great job of closing and doing the financial part and selling me on some things that would keep my car with a shiny and protected paint job. He explained the process to me and the way the "clear bra" would allow longer protection for my beautiful paint job. They also shared with me the importance of having a special sealant on the upholstery and carpet to give it a longer life span. This was my first brand new car and I am retirement age, it was the most fun and I would love to do it again. I plan on having a long relationship with them. Thank you Ryan & Rick. My life will never be the same. Always, Diana

mitchellbrad

Nov 24, 2015

Melinda Cavanagh was great! She made it a very unstressful day! The purchase went very smoothly and we were out of there in no time.

9vic6

Nov 19, 2015

DK and Andrea were fantastic and knowledgeable. If your looking to buy a Subaru contact DK online for a great deal. Lithia is number one in my book. Thanks, Vic.

MBowles

Nov 19, 2015

I met with Melinda Cavanagh. She showed me a used Toyota 4Runner. Nice car, great test drive. We talk some about financing and what I was looking to pay if I were by the car. Receptive to my request. Gave me lots of great information. When I said I wanted to look around more, there was no pressure to by now or further haggling over price just to get me to leave with car. I didn't purchase a car yet but I would go back just to work with her. She was awesome!

Paul and Karla

Nov 19, 2015

We were greeted by a very friendly, easy going and non-pressuring Matt Artz who was more concerned about meeting our transportation needs and making sure we were buying the right car, than getting a sale, particularly, although he did get the sale. He was focused on customer service and that is how he got the sale. Our financing experience with Richard Norwood was also a very positive, friendly experience which ran "neck and neck" with our purchasing experience. Focusing on customer service in both instances, is what makes Lithia Subaru Oregon City great dealership. Never lose sight of that. We now have a very nice car which is very dependable and that was very high on our list. We are recommending Lithia Subaru Oregon City to our friends. Overall, our initial and follow-up experience has been steller which will keep Lithia Subaru Oregon City in business and bring more customers in to serve.

augiepie94

Nov 19, 2015

Just bought a new 2014 Chevrolet Cruz from Melinda Cavanah and I'm in love! Good prices and great service I would recommend everyone to go there! Car payments are reasonable too. Thank you ever one at Lithia Subaru!

BR1109

Nov 19, 2015

I would highly recommend this dealership to all my friends and family! I got the car I wanted at the best price possible! Very friendly associates and great environment. They succeeded at getting me the best deal possible!! Go Shaun and Alex, you guys rock! Very happy girl here driving a SUBARU :)

Inahurry

Nov 14, 2015

Was able to get used vehicle I wanted from listing on Internet in a very efficient manner.My only negative comment is the price in the vehicle and on the internet should be the only price I need to look at and negotiate with. I was disappointed to see a price of $1000 more on the worksheet as we talked about trade in value.In the end though, I think the sale was fair and good for both parties.Nice job Mark and ?David

maturelady

Nov 13, 2015

When I first contacted Mark Turanski, he was not only friendly but knowledgeable about the current autos available at the time. He had the auto available when I arrived for the test drive and understood that I was not ready to make a commitment on a purchase.When I returned later the same day for another test drive with my daughter, he was kind and considerate and more than willing to go the extra mile. He again did not push me about the purchase.The auto was still available the next week when I was ready. Everyone was very friendly and helpful as we finished the paperwork. Thank you for all of your help. I have been telling everyone about my experience!

Bao Phuong

Nov 8, 2015

Worked with David "DK" Killion and was able to have a quick first time buying experience. I was helped with excellent service and was patient with me all throughout the first car purchase. Annie was also very helpful with all of my problems with the actual purchase of the car. All together was a great experience with great staff! Now loving my new car for over a month now. They were able to follow up with the extra deals that allowed me to lower payments and helped me along the whole process with great ease.

Family L

Nov 7, 2015

Our family thoroughly enjoyed our experience - I was hesitant at first, even getting out of the car to look at the used vehicles and did not know what to expect. Then Ryan, also known as "Hulk", assisted us right as we were on the sidewalk getting out of the car. We went in expecting to purchase a vehicle we viewed online, but then seeing it in person changed our mind. In our indecision, Mark was brought in to provide exceptional service as he walked us around the entire lot. He then showed us a 2009 Subaru Forester, which was the perfect fit. Then it was off to do the paperwork.... The waiting area for customers is amazing - our children were able to watch movies and sit in their own size recliners. Their hunger needs were fulfilled with the assortment of snacks - popcorn, hot dogs, granola bars, gummy snacks and water. Coffee and hot chocolate were available too. The bathrooms were clean and there was even one designated for families. We also were having a real hard time saying good bye to our current car and were happy to know we could keep it and did not need to use it as trade. Throughout the entire time Mark and Hulk were personable, respectful and made the process a positive experience. The finance manager, Rick, was very nice and explained everything thoroughly as well as presenting us with additional options. Since there was no lot attendant at the time Mark and Hulk personally washed the vehicle before we drove it home. The teamwork demonstrates commitment to quality service and truly took the stress out of purchasing a car.

bao2564

Nov 7, 2015

Worked with David "DK" Killion and was able to have a quick first time buying experience. I was helped with excellent service and was patient with me all throughout the first car purchase. Annie was also very helpful with all of my problems with the actual purchase of the car. All together was a great experience with great staff! Now loving my new car for over a month now.

HaynProdigy808

Nov 7, 2015

This was the first time my family and I had purchased a vehicle from Lithia Subaru of Oregon City. My sales associate, Alexander Wiswall did an amazing job listening to our needs and wants with our new vehicle. We were also trading in a free and clear trade-in, that the Sales Manager (Val) did a great job giving us a great deal on! We have a 5-year old son who was at the dealership after a long day at school. The dealership employees did a great job entertaining him so we could do our paperwork. Rick Norwood in the Finance Department did a great job expediting our paperwork. We were in and out of his office in 15 minutes! This was one of the BEST vehicle purchase experiences we've ever had. I will definitely always give Lithia Subaru of Oregon City an opportunity to earn my business every time I'm in the market for a Subaru.

FamilyL

Nov 7, 2015

Our family thoroughly enjoyed our experience - I was hesitant at first, even getting out of the car to look at the used vehicles and did not know what to expect. Then Ryan, also known as "Hulk", assisted us right as we were on the sidewalk getting out of the car. We went in expecting to purchase a vehicle we viewed online, but then seeing it in person changed our mind. In our indecision, Mark was brought in to provide exceptional service as he walked us around the entire lot. He then showed us a 2009 Subaru Forester, which was the perfect fit. Then it was off to do the paperwork....The waiting area for customers is amazing - our children were able to watch movies and sit in their own size recliners. Their hunger needs were fulfilled with the assortment of snacks - popcorn, hot dogs, granola bars, gummy snacks and water. Coffee and hot chocolate were available too. The bathrooms were clean and there was even one designated for families.We also were having a real hard time saying good bye to our current car and were happy to know we could keep it and did not need to use it as trade. Throughout the entire time Mark and Hulk were personable, respectful and made the process a positive experience. The finance manager, Rick, was very nice and explained everything thoroughly as well as presenting us with additional options. Since there was no lot attendant at the time Mark and Hulk personally washed the vehicle before we drove it home. The teamwork demonstrates commitment to quality service and truly took the stress out of purchasing a car.

ddsherv

Nov 5, 2015

David Killion was great to deal with. Spent as time as I wanted showing me the features of my new car. Listened to what I wanted/needed. all in all a very smooth car buying experience. Annie Cook in the finance department was excellent also. I would highly recommend Lithia in general and David and Annie in particular.

CAS

Nov 4, 2015

Alex did a great job when we came, Patricio was very helpful on the phone. The price was the best around, and everything went very smoothly except that the process took a little longer than Patricio promised. I would buy from both of them again.

Air Force Two

Nov 2, 2015

Best car buying experience we've ever had in decades of car buying. Patricio Solor was very well informed on the product and of great help in guiding us to the right car buying decision. I would highly recommend Patricio and Lithia Subaru to anyone in the market. It was worth the drive for us to go there. J. and J. Wallrich

Mason E

Nov 1, 2015

Excellent experience, salesmen listened to what I was interested in and Didn't try to steer me into a vehicle that I didn't want. Lithia Subaru had an excellent inventory and incredibly knowledgeable staff who never pressured me into a vehicle unless I was happy with what I purchased.

Halloweencar

Nov 1, 2015

cordial and helpful staff, they take care of the customer. They make the car buying experience easy and stress free, great staff members with Halloween spirit.

Viv2010

Oct 31, 2015

Kiki was so helpful, and awesome at her job. Not high pressure, just great service. And best costume of the day! Teenage mutant ninja turtle power. And the power of Subaru. :-)

Scree Name

Oct 31, 2015

Mark did a great job of informing me without making me feel pressured. I would recommend him as a salesman to any of my friends

CTS

Oct 31, 2015

Just bought a new outback at Lithia. Feel like I got a fair price, and the sales staff was friendly and helpful. Mark returned my calls promptly even on his day off, and overall very pleased with the experience. Will be my first stop when I am ready for a new car again in a few years.

John Russel

Oct 29, 2015

I bought a brand new Subaru Crosstrek from Lithia Subaru and had the worst experience by far. The sales person was not consistent on the price. During the first visit I just did the test drive and deciding which car to buy. The second time I came around after the test drive they quoted me a completely a different price than what they quoted me originally. But they were willing to go down in price a bit because they claimed they quoted me the wrong price. I overlooked this mistake and decided to buy the car from them as I live in Oregon City but that was the worst decision. I was not able to get any support after I bought the car from them. Three months had passed and I did not receive my License plate form DMV. I had called the dealership several times but no was following up to phone messages or emails. I felt the whole organization was disconnected and not cohesive. I had also called the service department about having a sound from the brakes on my car but they wanted to charge $200 to look at it on my brand new car that is still under warranty. I have called Subaru of America and complained and going with a different dealer for all issues with my current Subaru. Do not buy a car from them if you ever need any customer service after you buy the car from them. Once the new car is out their lot and they have the money, you will not get any support.

SubaruOwner

Oct 25, 2015

I worked with Jarred today and had a great experience. He was friendly and very knowledgeable on the products, answered every question I had. Without a doubt the best car buying experience I've had. Will definitely be shopping here again in the future.

LLou

Oct 24, 2015

Just bought a Subaru from Oregon City Subaru. Excellent experience. Kiki and Devon were awesome as sales staff, not bad for first day Devon! So much better experience than other local dealerships, new customer for life. Will be sending folks their direction. Sean as our financial agent was great to work with to close the deal.

KelseyK

Oct 24, 2015

We had the opportunoty to work with Kiki throughout the entire car purchasing process, and she was a major reason why we went with this dealership! Car buying can be stressful, but Kiki and Rick made the experience informative and truly enjoyable. I greatly appreciate people like Kiki and Rick who go above and beyond their job descriptions to provide their clients with the best possible experience. I am very satisfied with my car purchase (Toyota Rav4) and I would highly recommend future buyers to not only go to this dealership, but to specifically request to work with these excellent employees!

B.levi

Oct 24, 2015

Very good service! lovely help from a friendly sales woman. My family owns Subarus already and we can't argue with the great quality of this dealership!

FamilyMan

Oct 22, 2015

Kiki was not only helpful, knowledgeable and fun, she was genuine and truthful! I have purchased many cars over the years, I have had experiences both good and bad. Kiki was beyond great! She had accurate responses to my questions, and when I threw a curveball question that I know nobody would know. She responded with an honest I don't know but let's find out together and located the correct anwser. Other dealerships either gave a BS Anwser or changed subjects. Not only was Kiki honest and upfront, She went the extra mile in keeping our kids entertained so we could think it through without the constant kid interruptions. Ultimately we got the Subaru we wanted at a price that's hard to beat. It wouldn't have happened without Kiki's extra efforts. We will be buying from Lithia again without question!

capperson

Oct 22, 2015

Gene and Annie took great care of me. Everything was smooth throughout the ordering process and they were easy to get ahold of with any questions. Went out of their way to make sure everything was perfect. I highly recommend them if you are looking to have a great car buying experience.

Great deal

Oct 22, 2015

Professional, courteous, competitive, quick. We purchased a great vehicle in a short period of time. Kiki did a great job explaining the value and the options available. The team that supported her were friendly and fast. We would buy from Kiki again

Kim

Oct 20, 2015

After communicating back in forth by email with David Metzler we got a fantastic price. As I gave him a quote from another dealer and Lithia did better.We came in when David was finishing up with another customer we were turned over to Gene Rude. Gene was great! Very knowledgeable about Forester's. Laid back and polite, didn't feel like he was a car salesman. The dealership was very busy so was a long day but no pressure or negotiating. Since I already had quote by email. There was incorrect figure in paperwork which I pointed out and it was promptly corrected by finance person.

outdoor

Oct 19, 2015

Looking for a new car Ryan "hulk" and Patricio were great to work with. Ryan showed us only exactly what we were looking for and showed us some features that were beyond our initial expectations. No real pressure and an enjoyable enough experience for car shopping.

william62

Oct 18, 2015

very helpful and understanding, none pressure at all during the time it took to close the deal, David really knows how to make it happen.

Craig Suburu

Oct 18, 2015

BEST Car buying experience ever. Patricio and the Lithia team gave us an unbeatable deal that was worth driving 2 hrs for. It was not just the price that was great Patricio was clear clean and easy to work with from the initial on-line encounter to the time we drove away impressed and happy. Most of all Patricio never gave us any pushy sales tactics which as a psychologist I would have steered clear of otherwise. Just a great experience! We wish Patricio the best in his career. Nice guy!

craigsuburu

Oct 18, 2015

BEST Car buying experience ever. Patricio and the Lithia team gave us an unbeatable deal that was worth driving 2 hrs for. It was not just the price that was great Patricio was clear clean and easy to work with from the initial on-line encounter to the time we drove away impressed and happy. Most of all Patricio never gave us any pushy sales tactics which as a psychologist I would have steered clear of otherwise. Just a great experience! We wish Patricio the best in his career. Nice guy!

JV

Oct 15, 2015

Mark Turanski was fantastic from the beginning to end. Even though my 2016 WRX took awhile to come in, my order came in ahead of time and was quickly notified about its arrival. Once I completed paperwork Richard Norwood, Turanski went the extra step to wash my car and set up my cell phone, and gave me a brief overview of the WRX and shared his excitement about my purchase.Thanks Lithia and Mark for the experience.Jaime

L&J Dobkins

Oct 14, 2015

Mark came in on his day off to make our deal. Listened to our concerns and stayed with in the budget. Made a difficult decision easier and kept enough money in the bank to allow us to send our kid to college.

Yani

Oct 13, 2015

We had the single best car buying experience at Lithia Subaru in Oregon City. This was largely due to the great service we received from David Meltzer. He was very knowable about the Forester and the entire sales process. It would be hard to imagine it going any smoother or faster. Everyone was friendly and helpful. We live in Hood River but will definitely make the drive to Oregon City again when the time comes to purchase another car.

JIM1

Oct 12, 2015

We worked with Patricio Soler off the internet sales department. He was excellent and we would highly recommend him to future Subaru customers. VERY SATISFIED.

JIM

Oct 12, 2015

We worked with Patricio Soler and internet sales. He was very easy to work with and we were impressed with his attitude and knowledge. He made the car buying a pleasant experience. Highly recommend.

kawalsh100

Oct 4, 2015

I test drove a lot of cars and went to many dealerships. Patricio Soler did job presenting the features of the car and then walking me through the car buying process. It is clear that he likes his job and he makes it fun along the way.

16XT

Oct 3, 2015

Dave Killion, internet sales, went the extra mile to make sure we got a great deal. He's week versed in the product line. Couldn't have asked for more.

amk

Oct 1, 2015

David Meltzer was great. He listened to my concerns and desires in a car and found the right one. He was also very patient during my four visits to the dealership. They were able to give me a good value on my trade in, a better loan rate than my credit union, and a good price on my new Forester! I highly recommend this dealership and David and DK.

Gacy Lover

Sep 30, 2015

I loved my experience with Lithia Subaru in Oregon City. DK and Andrea are phenomenal. I was well taken care of and left with a huge smile. These guys really care about their customers. I'm very happy with the service and will be giving them all my automotive business. Keep knocking socks off you wonderful people you!

HB

Sep 28, 2015

Bought a car for my daughter after graduating from college. We are from Jackson County and the 2014 Subaru was the cheapest I found when searching on-line for over a month. The customer service was outstanding. Thank you Mark Turanski and Rick Norwood.

Dbritton

Sep 27, 2015

I started off researching new Subarus about a year ago. Lithia of Oregon City has been helpful and forthright since the beginning. I worked with David Meltzer in online sales and he got me the best deal on a new 2016 Forester (in LOVE with my new car!). Working with Rick Norwood in financing was entertaining and painless. It was more like joking with an old friend that a salesman. There were no hassles, no pressure to purchase any additives, and the whole process took only two hours!

imluney

Sep 23, 2015

Drove down from the Seattle/Tacoma area to buy a used Honda Pilot and Patricio really helped me out! I'm very happy with it and look forward to driving it for many years.

Sienna fan

Sep 18, 2015

We had a pleasant experience at Lithia Subaru. The process was straightforward and easy to understand. Our contact, Mark, was friendly and helpful without being pushy. We never felt pressured. We would certainly consider this dealer for our next car.

nl

Sep 16, 2015

Patricio and the whole team took great care of us - and Lithia's prices are the best prices on Subarus you'll find in town!

lyleculp1

Sep 14, 2015

Lithia Subaru of Oregon City wasn't the first dealership I contacted to order my 2016 WRX limited from. They did however win my business with their professionalism, customer service, and no pressure sales throughout the ENTIRE buying process. The atmosphere inside their building is top notch. It's cozy, comfortable, and almost family like. Their entire staff enjoys what they do and you can tell from their attitudes that they like selling Subaru's and working for Lithia. Their service deparment staff seemed informed, very personable, accommodating, and happy. There was other people picking up their ordered Subaru's while I was there who were from neighboring and out of town cities, even though there were Subaru dealers in their home town. That says a lot about the culture of their dealership. I also have a dealership in my home town of Eugene, Oregon and I am glad I chose Lithia versus the dealership in Eugene. As long as I drive a Subaru, it will always be bought from Lithia Subaru of Oregon City. 1st class experience start to finish.

TMann

Sep 12, 2015

Matt (sales) and Annie (finance) were the perfect people to spend part of my Labor Day with... Exactly what car buying should be. We walked out with two new cars; happy as could be.

Someone driving a Subaru

Sep 10, 2015

Great experience buying a new Forester. Sales and finance made for a great buying experience. We love our new Forester. Kelly, our salesperson, even gave me a tip for my daughter's Toyota, and we found out later that he was right! Good job, Kelly.

Don C

Sep 10, 2015

Outstanding job! Gene Rude was outstanding, and very professional in selling me my car, no pressure and no hassle! Also the finance manager Shaun O'Malley was excellent to deal with and the time to do paperwork was the best of any dealership I have had business with! Again a overall superb buying experience and excellent dealership!

blamb

Sep 9, 2015

My wife and I wanted to purchase a used outback. Got the run around and then went to Lithia Subaru. They were excellent! High quality outback at a better value than any other dealer! Easy to work with and didn't push me to purchase new or out of my price range. David "DK" Killion was excellent work with and Shaun did a great job getting me a better interest rate and term. I would highly recommend if you'd like to purchase in a pressure free dealership.

tekstr328

Sep 8, 2015

Geoff in the service center is very straightforward every time my Subaru needs work done. He is always respectful and honest about what I really need fixed and what can wait. He also keeps me informed on the progress and costs. Subaru of Oregon City will continue to keep my business.

Lisabpeck

Sep 6, 2015

Kiki was great to work with! Very nice buying experience! She was no pressure and very knowledgeable. She let us ask the questions. The people where all very friendly.

f4gib

Sep 4, 2015

It was probably the fastest (and easiest) sale Kyle ever had. I came to Lithia Subaru to look at an Outback with 6-cylinder engine. None were on the lot, only "in transit". I did notice a lot of Foresters, and one caught my eye. It had the room and gizmos I needed. After test-driving the car, the 4-cylinder engine was more than adequate. I went home and did further research on the Forester. I was even more impressed! I was able to deal (and buy) the car over the phone. The sales rep, Kyle Elsey, was very knowledgeable, courteous and professional. He gave me a thorough briefing on the intricacies of the vehicle and made sure I was satisfied (which I was). I highly recommend this dealership, and especially Kyle, if you're interested in a Subaru.

Layna

Sep 3, 2015

Kiki answer all my questions and more. They worked with my husband and I to meet everyone's expectations. I would highly recommend Lithia Subaru. Thank you Kiki and team.

smith,larry2015

Sep 2, 2015

Jarred was very helpfully when we started looking at the 2015 Legacy. there was no pressure or added costs to the purchase as there are in some other dealerships. we reached a very satisfactory purchase price within a very short time. I would highly recommend Lithia to anybody looking for a new Subaru. Jarred took a balanced amount of time to go over the many features of our new Legacy. I was astonished on how many features come with this car. this was one of the best purchasing experience I have had.

Billie 123

Aug 31, 2015

The entire experiance of finding and buying my Subaru Outback with the help of KIKI was fun. The financing was made smooth and easy by RIchard Norwood. The best part of all is I really enjoy my Subaru Outback. Thank you Liithia Billie Goodwin

Julian Bradley

Aug 31, 2015

I write this review for Alex Wiswell, David Killion, Rick Norwood, and Cory Fay. Alex Wiswell helped me find the car I was looking for that I had seen online posted to Kelly blue book I told him I really liked impallas and we took it for a test drive much to my satisfaction it was everything I was looking for, he and the other three employees there stayed past their regular work hours and helped arrange the paperwork for my car. David Killion helped me get better insurance due to me being a new driver I had no luck in finding a cheaper claim so he got me a claim and helped me keep it low he also made my car affordable for me with the Financing situation he was the man with all the connections. Rick Norwood he helped finish up all the last bit of paper work and went over all the papers with me to make sure I understood what I had. Cory Fay he stayed late with his beardly power and raised the moral of their team I would think. Thank you guys so much for helping me get the car I wanted I could not have been more satisfied even if I was in a chocolate cake factory and was able to swim in chocolate and eat cake all day.

ShelliceGratreak

Aug 28, 2015

I was referred to Kiki Stonebraker by Louise Oathes. Both were amazing. Loise found the exact car I wanted and brought it over from Bend. The buying process was smooth and easy. Kiki did a great job explaining everything and answering questions and getting me the numbers I wanted. I am 100% happy with the experience and my new Forester!!

skydive blue skies

Aug 26, 2015

Buying a car was easy and Hassel free at Lithia Subaru Oregon City. I met Kiki while looking on the lot. She was knowledgeable, friendly and easy to work with, made shopping for a car actually fun.

Bellemae86

Aug 26, 2015

I worked with Patricio to purchase a 2016 Subaru Outback Limited. I ordered the vehicle with the paint color, interior, and all the options I wanted in June 2015. Patricio did a great job placing the order, getting me a GREAT price, keeping me updated, and walking me through the purchase of it when it arrived in August 2015. He was able to answer all my questions and walked me through all of the great features of my new Subaru. I really appreciated the good service he offered and will hopefully be working with him again in the future.

Colleen

Aug 26, 2015

All pressure and anxiety are erased when buying a car with Kiki and the folks at Lithia Subaru. They are personable, knowledgable, and honest. They make car buying and expertise that is enjoyable rather than stressful. And there was never the sense of pressure, which was a relief for me as a buyer! They have great customer service from start to finish!

Bellemae86

Aug 26, 2015

I worked with Patricio to purchase a 2016 Subaru Outback Limited. I ordered the vehicle with the paint color, interior, and all the options I wanted in June 2015. Patricio did a great job placing the order, getting me a GREAT price, keeping me updated, and walking me through the purchase of it when it arrived in August 2015. He was able to answer all my questions and walked me through all of the great features of my new Subaru. I really appreciated the good service he offered and will hopefully be working with him again in the future.

Nelovitz

Aug 22, 2015

David Meltzer, Rick and the team at Lithia are wonderful. We are repeat buyers because we trust their knowledge, service and integrity. Today's purchase was for our daughter and she is our treasure. The people at Lithia helped us feel confident about our purchase.

Guzman427

Aug 19, 2015

Went to Lithia on a whim and walked out that same day with my sti. David Killion the sales rep who helped me out was extremely knowledgeable and got me in the price range I needed to be to buy the car I wanted. I would recommend this dealership to anyone.

Cheese Lady

Aug 15, 2015

Today I had to look for a new Forester after deciding to retire my well loved current Forester after 300,000 miles. I looked online at other dealerships in the Portland area but decided to go to Lithia because it was close by and Oregon owned. I brought a friend with me and everyone at Lithia was polite and friendly as I let them know my specific needs for a vehicle and the budget I felt comfortable with. It was a busy day at the dealership but I didn't feel rushed or dismissed. David Meltzer helped me narrow my choices down and took me out on a test drive in a Forester that fit my needs. He was helpful through the process of buying and very considerate of the few concerns I had. I didn't feel pressured and felt that my business mattered to him. After David helped me through the buying process and Shaun O'Malley finished my financing I was driving home feeling relieved and good about my purchase. The friend that was with me said he wished he would've gotten the same experience when he brought his Forester in Vancouver that I got at Lithia and I think that says everything!

cmnolan71

Aug 15, 2015

We had a great experience purchasing our 2015 Forester. The staff was very patient and helpful throughout our buying process. We had been shopping around both in state and out of state to find the right vehicle for us at the best price and Mark Turanski found our vehicle and had it brought to us. He delivered exactly what we were looking for. David Mortlock was excellent to deal with and sign papers with. He was very helpful and answered all of our questions. We wanted to make sure we dotted our i's and crossed our t's and David helped us do just that. We also ordered a few "extras" for our new vehicle and Leah from parts was AWESOME! She sure knows Subaru products. We will be recommending Lithia to all of our friends looking for a vehicle. Thank you Lithia!

Gresham2

Aug 15, 2015

Lithia Subaru Motors in Oregon City had the car that I was looking for. The car was the color, black interior, and equipped the way we wanted. I was very impressed with the prior telephone conversation I had with Ryan Vaughn, the sales manager.. He told me to come out that he had the car. (No other dealers in the area had the 2016 in the color we wanted). I was met by Jarred Whited, a very knowledge sales consultant, who was able to explain every detail about the car. This is our second Subaru Forester and this dealership is superior and fair to work with. Because I was impressed with Litia Subaru, I recommended it to our close friends, and they in turn went the same day and purchased a Subaru Forester. I will continue to recommend the dealership to my friends.

The Nolans

Aug 15, 2015

We had a great experience purchasing our 2015 Forester. The staff was very patient and helpful throughout our buying process. We had been shopping around both in state and out of state to find the right vehicle for us at the best price and Mark Turanski found our vehicle and had it brought to us. He delivered exactly what we were looking for. David Mortlock was excellent to deal with and sign papers with. He was very helpful and answered all of our questions. We wanted to make sure we dotted our i's and crossed our t's and David helped us do just that. We also ordered a few "extras" for our new vehicle and Leah from parts was AWESOME! She sure knows Subaru products. We will be recommending Lithia to all of our friends looking for a vehicle. Thank you Lithia!

Lisa BWY

Aug 11, 2015

Very, very disappointed in customer service. I never was able to talk with a service tech/person. Called at least 3 times and even left a message with no call back received. Consequently, you have pretty much lost a repeat customer. I needed to determine the best process to get a new air conditioner compressor. This was not an inexpensive service. I feel if I had an emergency, service could not be relied upon. Too bad as they are convenient for me to use.

steve p51

Aug 10, 2015

All across the board, the Lithia staff helped me every step of the way. Because I was looking for particular specifications, I ordered a 2016; and it was delivered about three weeks ahead of schedule. I am very impressed with my new Forester; and I am equally impressed with the way these people operate their dealership.

chabas88

Aug 7, 2015

I have twice met with Richard, first after my purchase of a Subaru and then when I wanted to obtainadditional insurance. Both times I was impressed with the organization and professionalism that hedisplayed. He was a true pleasure to work with.

Satisfied Subaru Owner

Aug 7, 2015

I recently visited Lithia Subaru of Oregon City and had the pleasure of working with both Matt and Kiki of the sales staff. They were both very friendly, knowledgeable, and generous with their time. They helped me find the exact car I was looking for and were instrumental in providing a pleasant and successful car-buying experience.

Karla Yvette

Aug 6, 2015

We purchased a used Suburu Crosstrek from Lithia and could not be happier with our car and the experience. Kiki and Annie were incredibly helpful and friendly, and made sure every one of our needs was met. I would definitely recommend Lithia of Oregon City to anyone in the market for a new or used Suburu.

Zack94

Aug 5, 2015

Awesome dealer! I highly recommend her, Kiki is a great sales person. Very patient and kind. She made my experience over the top! Best experience ever.

Christine6

Aug 4, 2015

I walked into the dealership and Kiki immediately greeted me with a smile and a hand shake. I told her what I was looking for and she helped me narrow down the perfect car for me. When we were test driving the car she made great conversation and was really funny. When it came to financing, she walked me through a few unexpected issues and was never pushy about the sale. Afterwards, she follwed up with a friendly text to make sure I loved my car. Great experience!

Subaru Marshall

Aug 4, 2015

We worked with Kiki who was beyond awesome. She takes a very chill and low key approach to car shopping. She was very informative and just fun to be around. Her personality took away a lot of the stress of buying a car. We didn't have to "haggle" to much with the manager for what we wanted. And our finance guy, I can't remember his name was awesome and efficient and also very relaxed. We love our car so far and can't wait for the adventures.

Will123

Aug 4, 2015

Car buying went well, the people there were very friendly and we're very helpful with everything that they could be. Would recommend this dealer to anyone thinking about buying a car.

NanaJane

Aug 3, 2015

I hate heat, I hate car shopping and on a day where the temperature hit 106 degrees my husband made me drive 50 miles to look at the Subaru Forester I was interested in because he knew I wouldn't last long enough to keep him from getting the Taurus he wanted to buy. Thank you Kyle, who moved three cars, crawled into the one I wanted from the passenger side because the driver's side was inaccessible and managed to get that vehicle out of the tightest parking spot I've ever seen, just so we could do a test drive. He helped us make an informed choice between two great cars (both of which were Foresters) and the Taurus got completely forgotten - my husband is now enamored with Subaru. I've already given Kyle's card to three people And Rick? He made the miserable part of car shopping (financing) as pleasant as it could possibly be. Thank you both for everything.

Jackie98

Jul 31, 2015

As you walk in your treated with great hospitality. They do an awesome job helping you find the car you want with exactly everything you want on it. Overall awesome people and and amazing help!

Corey Budworth

Jul 31, 2015

I bought a used car from Sterling and was very pleased with his demeanor and his professionalism. After purchasing the car on the way home I had realized that the A/C wasn't working properly and I had just bought the car with no warranty. I called Sterling to ask what my options were and he told me to bring the car in first thing the next morning. I went to the shop and they determined the problem and ordered the part for me. I am optimistic about the next step while I wait for the part and will edit the review once a conclusion has been made. All in all I would refer this place of business.

pearl15

Jul 30, 2015

David "DK" Killion did a great job as our Sales person. He helped us compare the autos we were interested in and test drive both vehicles . He knew his cars and options that were available. We feel like we got a straight deal.

Jessica

Jul 28, 2015

This dealership was great. Did we haggle over cost? No. Did I mind? No. Did I feel like KiKi pulled a fast one on me? No. I have answered yes to some of these questions at other dealers and left without a car. This dealer I felt like I was with my homegirl who sold me a good deal. KiKi was amazing at explaining all the details and making us feel comfortable. We were educated by the guy selling the warranty and left feeling like it was a solid decision and not one that you will never use. This is the place to get your Subaru since I know it's where I will get the next one!

muktarey

Jul 23, 2015

I enjoy working with kiki and I recommend all my friends and she is hard worker and always happy and welcoming customer's and friendly to every body

Very happy new Subaru owner

Jul 23, 2015

Kyle Elsey far exceeded our expectations as a sales representative. Over several weeks, he quickly responded to every Email and Phone call regarding our Prospective purchase. He took time to explain the car in detail, and provided an absolutely outstanding purchase price. He took several hours and explained all of the operational procedures while sitting in the car with us, and deftly explained and handled the relevant paperwork. He has called and Emailed several times to ensure we are happy with the purchase. We are!! 100%. Thanks, Kyle, for a job very well done. Gary Baker and Molly Divine.

happycar buy

Jul 20, 2015

I'd like to say that we where happy on how helpful and how great the service that we got from your sales men at your dealership!Thank you again for all the help you give us in get our car!

wtcarter3

Jul 16, 2015

Cannot say enough good things about the experience with Lithia Subaru but I'll try :)Pricing, right on out of the gate- no need to haggle much and i really appreciate that!Experience - DK from internet sales was excellent at responding and follow up, met us as we arrived and ensured that the experience was enjoyable and easy.Follow up - received a survey via email as well as calls from DK and the general manager to see if we were happy, great job.Handling trouble - this was a 2012 Dodge, used truck. Cool thing was a 60 warranty on the important stuff and we did have a sensor go off the day after we bought. No problem, bring it in, drop it off and get a loaner- we will take care of it- again great job.You have to give them first shot at your business.Tom

giggles5525

Jul 16, 2015

DK was great! he was very nice and didnt have the "pushy salesman" antics. I would recommend Subaru to anyone I know looking to purchase a new vehichle. The GM Tony was great and the whole finance team made all the boring paperwork go fast and smooth. For once i didnt have to spend my whole day at a car lot and I walked away with a great car. I am a very satisfied customer.

Bosco

Jul 14, 2015

DK was great. He really worked hard to get me the deal and financing that worked best for me, and to get me into the car I wanted.From Kelly on the test drive, to DK getting all of the paperwork done, to David in finance; it was a great experience all the way around.I'm in a car I love and I couldn't be happier!

emmy

Jul 10, 2015

I was very happy with the service I received from David Castillo. Another salesperson was recommended to me but was not in when I came it. He was included him in the transaction. David was professional at all times. It was the first time buying a car on my own and he explained the benefits of owning and leasing and was able to get the car and color I wanted.

Shawtyl0l0

Jul 8, 2015

Walked on the lot and was greeted by the friendliest most knowledge sales associate of my life. I work in customer service, and I was very very impressed. This individual knew what I was looking for because she listened. She also took extra steps to ensure that I am going to find the one. You were awesome Kiki!

That Guy

Jul 8, 2015

I walked in and someone asked if I've been helped. I said no, not yet. Then(the one that greeted me)he showed me the way to another sales person. 'Now I tell you what!' That young women had a smile, not forced...but a smile that delivered. She greeted me with a firm handshake and we've got straight to the point. She was by far thee easiest most delightful person to work with. Easy to talk to and she answered every question I threw her way. If she didn't know the answer she'd tell me the truth(questions about car performance and stuff like that) It's nice to see that there are still honest people out there. I didn't expect it to be that fun purchasing a car. "She made the whole process of me getting into dept a lot better." It felt like I've known her for years before. I'll definitely recommend this dealership. They made it all possible for me to drive away with a vehicle that I wanted. Thank you Kiki and Lithia Subaru of Oregon CityP.S. The best sales award should go to Kiki Stonebraker

HappySubaruOwner

Jul 8, 2015

We did some online browsing before visiting Lithia Subaru. Lithia had a better selection of vehicles to choose from, so we dropped in and had the best experience shopping for a vehicle. Kiki greeted us with a friendly smile and we immediately felt at ease. She was knowledgable and accommodating as we vacillated between a New Subaru Forrester or Crosstek for our daughter. She was extremely helpful with vehicle details, and made our decision much easier to make. Once we chose the Crosstek, we settled on a price with no hard-pressure sales. What a phenomenal experience it was working with Kiki, her Senior Manager, and Finance. We especially enjoyed working with Kiki who was easygoing, had a great sense of humor, and was a wealth of knowledge and insight!

newbuyer1

Jul 6, 2015

Everyone was kind and the atmosphere was relaxed and not very pressured. My questions were answered, they let me try out several cars, and the overall buying process was very smooth.

Arnie98903

Jul 5, 2015

I used a car buying service to insure lowest price. Received excellent service from sales crew as I have from service on previous Subaru. Can easily recommend this agency.

Ray,Tes123

Jul 4, 2015

Matt was awesome sales representatives,we came in Lithia Subaru of Oregon City to looked for forester and the Day We went there that was a Fathers Day! Well everything was Great and easy to deal with no hassled.we got the car the color that we wanted at the priced we wanted.and very nice people to dealt with and most of all they are friendly..

DR_GJD

Jul 3, 2015

I bought a used 2008 Toyota Sienna AWD van from them on 7-1-2015 at a fair price. Overall, it was a good experience, but... (1) they absolutely refused to budge on price, even though my mechanic's pre-purchase inspection revealed several problems with the vehicle (e.g., bum battery, no spare tire, missing a headrest, steering pulled to the right a bit), and (2) the salesman pressured me repeatedly to sign a "contingency contract" (BEFORE the pre-purchase inspection was done) that would have given the *dealership* the right to either (a) fix problems found by that inspection or (b) cancel the "contingency contract" after the pre-purchase inspection was done -- but would NOT have given *me* the same right to cancel the "contingency contract" no matter what was revealed by the pre-purchase inspection. In other words, that contract protected the dealer nicely, but did not protect the buyer at all. I refused to sign the contract, and the salesman warned me that unless I signed someone else might buy the car before the pre-purchase inspection was done. I said I'd take my chances rather than commit to buying a vehicle before I had it checked out by my mechanic. I urge ALL buyers to do the same.In fairness to the dealer, their asking price was below Blue Book and they eventually agreed to install a brand-new battery after my mechanic found that the car's battery was virtually dead -- but only because I remained firm on that point.The salesman (David Metzler) was friendly, punctual for meetings and seemed competent, but he could not answer several questions about the car -- making me wonder if he was actually hiding information. In the end, I don't think he was hiding anything, but I do think he should have learned more about the $18,000 car he was trying to sell me.Bottom line: I'm happy with the car and the price I paid and the dealer's overall process -- and I WOULD do business again with this dealership and this salesman. But I would have my guard up and remain firm in the face of pressure to sign their predatory "contingency contract" -- and (as always) I would be prepared to simply walk away from any dealer proposal that did not meet MY definition of a fair deal.

Notreallyavanmom

Jul 2, 2015

Fast and friendly I really enjoyed my experience at Lithia Subaru. I will definitely return the next time I am in the market for a vehicle.

Crowso

Jul 2, 2015

My Sales Professional, David Killion, My sales professional, David Killion, knew his products and communicated well without much sales pressure. He was backed by other team members to buy my prior car and answer questions about finance and service.

Rachel

Jul 2, 2015

After a high pressure, very stressful and deceptive experience with Broadway Toyota many months ago I was not looking forward to buying a car at all but after checking out reviews I apprehensively gave Lithia Subaru a shot and I am glad I did. It was my first time buying a car on my own and I was pretty anxious going in but they were very informative and reasonable in negotiating the terms. They actually worked with me and didn't talk around my concerns or try to make me feel like an idiot. An evolved dealership!! Who would have thought.. They agreed repair or rescind if my mechanic found any issues with it. I brought it back the next day after my mechanic discovered it had been in a previous accident and there was damage to one of the impact buffers in the from of the car. They took the car back to them, picked our a different car and gave me a two day pass so I could take it to my mechanic who approve- so I bought it. I am very happy with my purchase which is saying a lot since I often feel taken advantage of after leaving even places like Jiffy Lube or T-mobile. I am very impressed and grateful for this place! :)