Used Cars for Sale at Markley Motors in Fort Collins, CO

Sally & Florin Schlautman

Nov 18, 2016

Since purchasing our GMC Terrain in 2014, we have never been disappointed in the service at Markley's. From our sales person, Shawn to the service representatives, usually Nathan but several others, we have experienced friendly, professional assistance with our visits to Markley's. If you want to be treated fairly in your automobile needs, we recommend them.

Debra

Nov 18, 2016

I wasn't left standing around waiting for check-in. The intake person questioned me carefully about the problem I was experiencing, and they resolved it. The free shuttle service is great!

Laurie

Nov 17, 2016

The person who helped me at the desk. The shuttle drivers are also very nice. Great service, nice waiting area

Jeanette Thomas

Nov 17, 2016

customer service agent was very nice. He didn't try to oversell what repairs need to be done.

Nancy Eckert

Nov 16, 2016

We found a price online for the exact vehicle that we were looking for. Markley honored that price without any questions. They made the whole purchase process just about as painless as possible (still had to fill out some paperwork), It was totally worth the drive from Littleton to Fort Collins. We attempted to purchase a vehicle close to home but that dealer was not willing to negotiate at all.

Philip

Nov 13, 2016

Courteous, cordial, fair. Service personnel asked thorough questions, correctly recorded electronic problems ..freeForgot to ask why a 2013 Accord battery recorded low. Ladies bathroom clean. No charge.

Sheryl

Nov 13, 2016

Friendly helpful and kept me informed on what I needed. We buy all our vehicles there because they listen to our needs and price amount.

Stephen Carlyle

Nov 13, 2016

I was looking for a second car for my wife and stopped at Markleys was greeted by Derek from there on it was a done dealNo usual sale pressure like most other dealersVery informative - did not try and sell me something I did not wantWould totally recommend Derek and his associates

Linda

Nov 13, 2016

You've paid attention to details. Every step of the way. Thanks for giving great service, and especially for having special men driving the courtesy shuttles.

Mike

Nov 12, 2016

Very happy with Markley Buick GMC. I would not hesitate to recommend this dealership.

Natalia

Nov 11, 2016

It was easy to use the website to schedule an appointment. The results of the diagnostics were explained well, and it was easy to pay over the phone and pick up my car after hours.

Sheila

Nov 11, 2016

I had to place and order and n a few days I was all taken care of in a timely matter and with good service .

Vivian

Nov 11, 2016

I called at the last minute heading to Fort Collins and spoke with Tom and he said, yes come on in and we can get your oil changed. I was greet by a young man as soon as I pulled into the bay asking how he could help me. I can't say enough about your employees in the Honda Service department!

Jerry

Nov 11, 2016

Very friendly, but I had to wait 2hrs. For an oil change and tire rotation.this should have taken 30-45 minutes at the most. Other than that ever thing was great.

Virginia

Nov 10, 2016

I think they are quite efficient there, the areas are spotlessly clean and the staff is friendly. The waiting room is spacious and they provide cookies!

Walter

Nov 9, 2016

good experience, confident in the service rendered. Even enjoyed the waiting time in a nice facility. The coffee was hot and rich!

Bradley

Nov 9, 2016

Quality of your service, customer waiting area perfectly fine. Sometimes the service takes quite a while. I had to remind them to apply the coupon I had brought.

Karen

Nov 9, 2016

I always get treated very nice. David Lamb is the best. He was off when I took my CRV in but a young guy by the name of Colin was very nice and took care of me.

Paul

Nov 9, 2016

Body work well done. The detailing of the interior before returning the car to me was greatly appreciated. Thought I was in a new car! Many "Thanks."

Holli

Nov 9, 2016

Easy drop off, shuttle ride home, quick and thorough service plus great customer service. Markley motors met or exceeded all my needs

James

Nov 9, 2016

You were prompt on getting us in and out with little delay. We were told about how much time it would take and you got us out a little quicker so all was good. Thanks!

Jeff

Nov 6, 2016

Polite staff who were great at keeping me informed throughout the entire process. let me know possible diagnoses over the phone, got permission before any repair, and discovered problems I wasn't aware of. I also like the option to schedule an appointment, the free shuttle /rental car options, Saturday service, and how swift it was (4 repairs done dame day). definitely coming back!

Judy Barker

Nov 5, 2016

Great service. I have been coming for years. Bought my 2005 Saturn new & have been coming to the dealership for service ever since,

Dennis

Nov 5, 2016

returned within the time given at the drop off anything further would be redundant and am not interested in doing that ...

Jim

Nov 5, 2016

Pleasant,knowledgeable, and effective service. They listen to what I have to say, and they never try to rush you out the door

Christian

Nov 5, 2016

clean, professional, good people. I highly recommend Markley's Honda. I'll buy from them always. I really like their express oil changes.

William

Nov 5, 2016

Matt was very straight forward and helpful. Other personnel were likewise very nice and helpful. Showroom and lot were excellent and comfortable.

Judy

Nov 4, 2016

My service representative was friendly and explained the bill and any issues with the car. The car was ready when he said it would be.

Pat

Nov 4, 2016

The staff is always friendly and efficient. The facility is easy to access and always clean. Normally service is fast.

Deborah

Nov 2, 2016

The sales staff is courteous, professional, knowledgeable and not pushing you to make a purchase. They do all they can to get the information you want in order for you to make an informed decision. And the financing process was pretty painless. I was pleasantly surprised at the finance terms they were able to work out for me.

Constance

Nov 1, 2016

The service representative used my former service reward cards and my online service coupon to provide a free oil change for my visit which helps when you are on a fixed income.

Barbara

Nov 1, 2016

The service dept is very friendly, courteous all the while being very professional. They strive to provide great service . There is a very comfortable waiting area .

Ashley

Nov 1, 2016

Quick responses to quote requests and to test driving request. However our sales rep really wasn't all that friendly. Would recommend being more personable.

Beverly

Oct 30, 2016

Prompt greeting and having paperwork ready. A call indicating that the service was completed. Clean facilities and friendly service representatives.

Paul

Oct 28, 2016

Always super helpful and very courteous. I have been a customer for almost a decade now and always consistent and great.

Michael

Oct 27, 2016

Friendly staff were very helpful and very relaxed with helping me in the purchase of my vehicle. The building was very clean.

Nina

Oct 27, 2016

Clean, professional setting for customers to enter. Greeted and checked in timely. I always have confidence that the service will be done well, and thoroughly examine my car for any other concerns. Staff very courteous. Thanks - as well, for washing my car!

Dave

Oct 27, 2016

unlike previous visit , another employee ( told me service would take couple hrs an actually took 4 hours ) David told me air bag replacement should be done quickly and it was, (less than an hour ) . David was also amiable and professional . Great customer service, thanks .

Debra

Oct 26, 2016

Appreciated Kevin's honest advice on the necessary maintenance of our vehicle. He understood the need, versus the $$$. Our vehicle was in & out in a timely manner. We always have a good experience at Markley.

William

Oct 24, 2016

ease of scheduling and work performed as expected with a little extra attention to what might need to be done in the future.

Thomas

Oct 23, 2016

Clean and pleasant waiting area. Their prices are fair and the staff is courteous and professional. I was very pleased with Markley Motors.

James

Oct 23, 2016

I came in after three in the afternoon Saturday, expecting to need to schedule an appointment to get some tires mounted and balanced. The service department fit me in that day and did a great job. Thanks!

Michelle

Oct 22, 2016

Friendly staff, nice waiting area and car was done in a timely manner . And I love the free car wash

Fred

Oct 21, 2016

Good service and nice place to wait for your car to be repaired. You also provide a shuttle which is a nice service as well.

Joyce

Oct 21, 2016

everyone is so friendly and take good care to make sure everything is done for you. They also take the time to make sure your car is clean when they are done.

Christopher

Oct 21, 2016

I liked the low key atmosphere we experienced at Markley when test driving vehicles and then buying one. No one seemed too pushy, which was nice. I also appreciated the speed at which the entire transaction took place. We were in a bit of a time crunch and the personnel we dealt with took it upon themselves to get the process sped up and over with as quickly as possible to suit our needs.

Linda Ewing

Oct 20, 2016

I am a single women n Mike treated me with respect n dignity that not not all car salesman do. I have walked out in the past when I was treated with this respect. He did a wonderful job!!!

Norman

Oct 20, 2016

As always, quality service with professional technicians. The facilities are top-of-the-line. You are always made to feel welcome in a friendly atmosphere.

Barbara

Oct 20, 2016

Very efficient, convenient waiting area Professional friendly staffespecially like having our car washed with every visitappreciate the extras of Honda perks

Kathleen L. Collins

Oct 20, 2016

I am always very impressed with the service department at Markley Motors. Blake is always incredibly helpful and sees to it that my vehicle is well serviced and running optimally . He always make sure that I know exactly what has been done to my vehicle, and goes over and above to make sure that everything is done well. I give Blake and the service team a five star rating ! Keep up the great work!

Judy

Oct 19, 2016

Everyone was very professional, informative and pleasant to work with. Very nice waiting room, clean and has delicious cookies! Will always go back.

Jean

Oct 19, 2016

This was the first time I have dealt with servicing my car on my own since my husband passed. Everyone from the valet to the shuttle service was friendly and professional. Thanks to all of you.

Brian

Oct 18, 2016

Smooth dealings from start to finish and did not have to wait very long. Clean facility and space to work on lap top.

Peter

Oct 18, 2016

Reliable service, open communication, fair prices , good location, easy hours, good selection, all around easy experience, nice waiting area, thank you

Ashley

Oct 16, 2016

The service guys always get my car done in the timeframe I need, even when I call to add things on!

Christine

Oct 16, 2016

Very friendly and helpful with the needs I had with the service being done with the vehicle. Explained in detail what was done and anything needed to be done in the future.

Wayne

Oct 15, 2016

Markley Motors has great people and I can depend on getting top notch service. I have been a customer for 20 years.

Becky B

Oct 14, 2016

I have always felt that Markley Motors was the most trustworthy, helpful, and friendly dealership in the Colorado/Wyoming area. I was very lucky to get Mike Shelleman as my sales consultant ! Very knowledgeable, helpful, friendly, and Fun ! I will recommend him to all my friends as I have always recommended Markley Motors as 'the place to buy a vehicles' !

David

Oct 13, 2016

Staff is very courteous & helpful and facility is very clean. Answers all your questions even later after purchasing a new car about any electronics & how to set them up. Very willing to set them up for you.

Lena

Oct 13, 2016

Quick service and very nice personnel. Everyone is helpful and not pushy at all. They even called back a few days after the purchase with a better loan.

Kelli

Oct 13, 2016

My Honda recall was fixed within the hour. They also took it upon themselves to fix an old recall that I never paid any mind to. I was so pleased they were able to fix three recalls in such a short time. Made the recall issue so much easier for me and my family!

Robert Or Charlene

Oct 13, 2016

Quick and efficient. My car just went in for a routine oil change. As usual everything was done to my satisfaction.

Richard

Oct 12, 2016

Drove right in and was greeted by a young gentleman that asked what he help with, I told him an oil change and he kindly directed me to the service writer "Kevin" who took my info and directed to the waiting room. Very pleasant experience.

Frank

Oct 12, 2016

The windshield replacement job was completed within the time frame promised, which is a rarity today. Personnel were friendly and courteous.

Daniel

Oct 11, 2016

Quickly serviced vehicle without an appointment. Walked in and the service department already knew about the recall. The service and recall repairs were completed in less than 2 hours.

Sarah

Oct 10, 2016

The service center did a great job of getting me in and diagnosing the problem. Stayed in communication and gave me a fair quote.

John

Oct 10, 2016

Pleasant staff, quick service, always answer questions. Nice place to sit and wait for your vehicle if you like to wait while your vehicle is serviced.

Sydney

Oct 9, 2016

Everybody was super friendly and it was very efficient. I was in and out. It was also very clean. After my car was done they washed it for me!

Kirsten

Oct 9, 2016

Service performed in a timely manner. Service reps, particularly Trevor, are friendly, knowledgeable, and efficient. When paying I'm always given a run-down on how everything checked out. Really appreciate the complimentary car wash.

Bryan

Oct 9, 2016

This was my second visit to this dealership, my first visit was for a oil change and we were from Wyoming, the staff were very prompt on getting the job done.My last visit was just as good as the first time because the staff got the fix done right to rear deck,no more rattle.

Margie

Oct 8, 2016

got the work done that was needed. everyone was friendly and helpful. bring a jacket if waiting, the area was chilly.

Janice

Oct 7, 2016

The service guys called and explained exactly what they found wrong and recommended what needed done to fix it. Quoted the price. And when I asked if I needed to replace the rotors rather than just shaving or smoothing them, they said no that this should fix the problem. When I picked it up, the price was right on and the brakes worked perfectly with no pulsing.

Tanya

Oct 6, 2016

Friendly, competent and respectful service. I have no other words so this is a filler so I have at least 20 words.

Brooke

Oct 6, 2016

Top notch all the way around. Clean facility and a friendly knowledgeable staff. I have bought two cars here and they both have been the best dealership experience I've ever had.

Johnny

Oct 6, 2016

Fast & Friendly service. Very good shop, and guest areas. Always feel at home with Markley Motors. I feel like your people care about the customer.

Jessie

Oct 6, 2016

I took my car in for a recalled part. They called me when the parts were in and scheduled the service at my convince. My car was in and out of the shop the same day and they washed my car:) I didn't think I would get my car back so soon and I defiantly didn't expect my car to be washed. Thank you for all the hard work!!

Kim

Oct 6, 2016

Yesterday I had an appt at 12:30pm for oil change & tire rotation. When I was dropping it off, the serviceman expected my service to be complete in ~1hour. At 2:30pm I was called to pick up my car. To my complete surprise, they didn't charge me for the service because they felt I'd waited too long (an extra hour) and that was their way of apologizing. I couldn't believe it! I had gone from appt to appt that day...sitting all day. I told them "You made my day! Thank you!!" Now THAT is customer service!! Thank you, Markley!! : )

Craig

Oct 5, 2016

Very friendly atmosphere. Everyone is knowledgeable and helpful. Kevin Townsend does an outstanding job. Always helped in a timely manner and facility is always kept clean.

Michael

Oct 5, 2016

Jason Otte is a great salesman. Enjoyed working with him. The New Ridgeline has met my expectations so far but only a week with it

Sally

Oct 5, 2016

Fast friendly service with a smile. Highly recommended. Customer service has always been a plus for us at Markley Motors.

Cheryl

Oct 4, 2016

Polite, knowledgeable and professional service-told what was done/what was found...gave estimate of time it'd take, the cost upfront and the facilities immaculate.

Lucile

Oct 4, 2016

The service was fast, everyone was very friendly and the shuttle was very flexible in picking me up outside of their posted hours.

Rodger

Oct 4, 2016

I was kept informed, given options on how much I would do, good coffee and cookies, just a very friendly business

Maryann

Oct 3, 2016

I had a fantastic buying experience. My salesperson Gary Ihle, was very knowledgeable, helpful, and respectful. I got all of the information that I needed in a helpful way. There is never a pushy vibe at Markley Honda - I really appreciated this! I would (and have) recommended Markley Honda and Gary Ihle to my friends!

Robert

Oct 3, 2016

The attention to details. Mike Bickling always goes the extra mile to make sure his work is done correctly and then he does a little something special like cleaning up our engine. Great job Mike.

Rodney

Oct 2, 2016

I know that the job will be accomplished correctly the first time. Also that you use Honda parts and not aftermarket substitutes.

Eric

Oct 2, 2016

The process was Quick. Certification process found a few issues and fixed them on used pilot before delivery of the vehicle.

Susan

Oct 1, 2016

The tech made sure to tell me how long it might take and if any there was any problem, he would let me know

Dawn

Sep 30, 2016

Was greeted in the service area and taken care of kindly and professionally. Service folks called me to talk to me about the service on the vehicle, then called us when it was complete. Also, the service area was very clean.

Kim

Sep 30, 2016

I was in a panic because I had misplaced my key and no spare. At first. I was told one would need to ordered but then when I called back and spoke to Justin, there was one. my car was due to go in for recall and brake replacement Saturday morning and would take 6 hours. I was told that the work began as soon as it was towed in on Friday so it was done by 9 am including re-keying my car. A super stressful situation was seemingly easily rectified.

Tamara

Sep 29, 2016

Trevor our service rep is always friendly, professional and very helpful. Service was performed in the time that they said it would and our crv was clean and no sign the tech was ever inside.Not always the case at some shops.Service department always does a great job with our cars.

Connie

Sep 29, 2016

Dave Lamb is the best of the best. I thank him for his time and dedication to Markley Honda customers.

Peter

Sep 28, 2016

Explanation of work done to my Piolet, time it took to complete work, and the customer service from the service team.

Susan

Sep 28, 2016

My salesperson, Jesse, was wonderful. The process was quick and easy, all my questions were answered. Financing was an easy process as well.

Angie

Sep 26, 2016

The customer service, washed my filthy car, and always helps me with a coupon deal so I can afford my oil change.

Pam

Sep 25, 2016

I called Markley Friday afternoon after my little 20 yo Honda would not start. I had it towed in late Friday and it was repaired and ready for me to pick up on Saturday afternoon. GREAT SERVICE. THANKS

Bruce

Sep 24, 2016

Didn't ask to wash it, but it needed it. Markley washed it and vacuumed it out for me! Markley leaves it better than they found most of the time. Much appreciated.

Patricia

Sep 24, 2016

Everything went fast. No wating around.Looked at the car, liked it! Bought it, left!I was also showed how to use the blue tooth. And all the other details on the dash board.

Mariah

Sep 23, 2016

I came in for service that was covered in my warranty but they still went to the effort of washing my car and windshields and I really appreciated it.

JC

Sep 23, 2016

Shawn and Seth were a great team assisting me in the purchase my new vehicle.

Beth

Sep 22, 2016

I was very happy with the service. I dropped it off at night and picked it up at night. Never actually was there during working hours which worked well for me because of my work hours. The car was detailed and I have NEVER seen it look so good.

Victoria

Sep 22, 2016

Being met with a person who looks like they're happy I am there. Polite, let me know what would be taken care of and about how long that would take, and a clean car awaiting meafter service. It was a good experience AND my car was taken care of too. :0)

Duramax

Sep 19, 2016

My GMC threw a check engine light. I called, and set up an appointment for a little over a week from that day (it was a diesel issue, so they needed to wait until their "diesel guy" was back). I dropped my truck off when they opened, and received a free shuttle ride home. By 3 pm, I received a phone call that the truck was finished. I picked my vehicle up that afternoon, and was greeted by an invoice for $0. The issue was covered under warranty. My truck had the issue fixed, and they gave it a bath while they had it.

Morgan

Sep 19, 2016

Easy to schedule and everything we asked to have taken care of was. We were very happy with the level of service.

Patty

Sep 19, 2016

Always helpful and knowledgeable. Saturday shuttle service is a plus. I did have to call to see if my car was finished. Usually they call me with the details.

Edith

Sep 17, 2016

It was a recall fix. It was done in a convenient and timely manner. Assume all is well. Thank you.

Jerry

Sep 17, 2016

Pleasant & quick. This was an air bag warranty replacement, so I was happy to get it done due to safety concerns while driving the car.

Sarah

Sep 17, 2016

The employees are kind, informative, quick and efficient. They look out for their customers but don't pressure you with unnecessary services.

g

Sep 16, 2016

Stopped in for an oil change, everything was great.

Marvin Lindsey

Sep 16, 2016

Repair was completed professionally with excellent description of problem and assistance with warranty.

Scott

Sep 15, 2016

Efficient and the work was performed as described. We always come away from Markley saying "I like those guys". We always feel like we get great service at a fair price.

Patrick

Sep 15, 2016

Pleasant reception and got car in immediately. Also let me know if something else had to be done and why.

Sue-Ellen

Sep 10, 2016

We went to Markley to buy a used Honda CR-V. Our salesperson, Joe, was outstanding. I had done a lot of research beforehand and Joe was thorough on explaining how the car operated and even set things up for us. My husband gets around in a wheelchair and Joe was thoughtful in helping my husband get in and out of the vehicle. We are very satisfied with our purchase and our entire experience at Matkley. It's the most pleasant car-buying experience I've ever had.

Brett Davis

Sep 9, 2016

awesome as alwayscustomer service and the repair prompt and courteous as usual

Aris Indriyatno

Sep 7, 2016

David Lamb was so helpful and knowledgeable to assist me with the maintenance needs.

Tim

Aug 31, 2016

Our sales person Jason was great. He worked fast to get us approved and did everything he could to make our buying experience an excellent one. They have a great facility and everyone there was very friendly and helpful. If you are looking for a car here call Jason Hay.

TL

Aug 25, 2016

We have purchased or leased several vehicles from Markley Motors. Each experience has been excellent. The salespeople are great and the service department is solid and easy to work with. Our salesperson, Derek Grauberger, has worked with us on three vehicles and I would strongly recommend him if you're working with Markley.

Art and Kathy Steward

Aug 18, 2016

We actually contacted Bob Crossman because he has helped me with previous purchases, but to find out he retired. He referred us to Derek Smotherman, which was helping another couple, but politely, referred us to Patty Nelson. Both Derek and Patty were refreshing to deal with, on our buying experience. Everything came out to my liking of course, because I purchased the 2017 Denali Terrain. Even the guy that assisted us to close the deal and all the paperwork, was good to work with, sorry I can't remember his name. I should, because he took all my money. Anyway Kudos to you company staff. I am already trying to refer people to deal with your dealership.

Dave

Aug 14, 2016

My last four vehicle purchases have been from Markley, and I've had them serviced almost exclusively there. They are consistently excellent in all phases of the purchasing, servicing, and repair of those four vehicles.

edward alan englert

Aug 5, 2016

worked on a deal with jay pollock the deal went smooth very pleased.

Vu

Aug 5, 2016

I bought a used vehicle and it needed new tires and windshield replaced. I was unable to bring the vehicle in during the week for the service. They came and picked the vehicle up from my house and brought it back with all the work done. No hassle. This is my second vehicle from them and will be returning for a third one next year!

Thomas

Aug 5, 2016

Friendly, Fast and Efficient Oil Change!!! The dealership is very respectful, clean and wants you to enjoy yourself while getting your car serviced.

Bud

Jul 30, 2016

I just dropped in hoping to be able to just wait for an oil change, etc.

Marsha Ellis

Jul 30, 2016

Check in timely the was not a long wait and as was an oil change no appointment necessary.

Dennis M. Johnson

Jul 24, 2016

Very good company to deal with. Very helpful sales staff.

Al Kadera

Jul 18, 2016

Everyone is friendly and they know their stuff. The car was ready when they said it would be. The car was returned clean and ready to go.

Thomas

Jul 18, 2016

Oil change with Mobile 1 no leaks on the garage floor or oil smell on the hot engine+ tire rotation

EVERRETTE F. ROBERTS

Jul 18, 2016

Service was good. I only took car in for service and as posted Service was good. I have been dealing with Markley Buick GMC for almost 7 years now and they have always provided me with good service and I would recommend their firm to anyone.

R Desch

Jul 14, 2016

Always attentive, helpful, and focused on my needs . I can't say enough good things about the service at Markley motors.

WKorhonen

Jul 11, 2016

We have bought numerous cars from this dealer over the years - would not shop for or buy a car anywhere else.

SM Hanson

Jul 11, 2016

I couldn't find the car I was there for as they had just sold it. However, they have a similar one with a great price. The sales consultant Matt was very knowledgeable and helped me to understand the features on the vehicle. He let me have a change to drive the vehicle until I felt comfortable with buying it. He got me a great price. He was calm and patient with me.

Gil Cron

Jul 2, 2016

I purchased a used car and the staff and sales personnel were very professional. They were able to get me out of the trade that I had which was upside down financially and get me into a vehicle that met my needs with out going over my budgeted amount. After driving car home I noticed a squeak in the brakes. I took it back to the dealer. They discovered that there was a problem with the brake rotors and pads that had been missed at the safety inspection. They resurfaced the rotors and took care of the brake pads. There was no cost to me for the repairs. Most dealers would have told me "to bad" you bought the vehicle as is not our problem. Markley took care of the issue, no cost to me. They are concerned about customer satisfaction and that is why they have bee in business for 75 years. I would recommend this dealership to anyone who is looking for a new or used vehicle.

Craig M

Jun 29, 2016

Friendly, prompt, and professional service as always.

Rick (Roy) Traynor

Jun 27, 2016

I have been buying vehicles and having them serviced at Markley Motors for many years. I am very satisfied with all things Markley although I am presently very upset with a malfunctioning transfer case on my GMC pkup. Oh well.

Marion William Plunkett

Jun 22, 2016

We bought a Buick Lacrosse a few months ago and experienced a problem with the passenger door sticking. We took it back to Markley Motors twice to the service department for repairs to no avail. Then Markley Motors realized that this was the body department's field of expertise. Once that department got to work on this problem it took them no time to solve the problem and now the door opens smoothly. We are so grateful to have this problem solved and to be able to open our car door without pushing on it.

Don Weston

Jun 14, 2016

Austin was very helpful in explaining all of our concerns. and questions. He was very knowledgeable.

Carol Holland

Jun 12, 2016

As always, service dept employees were courteous and service was accomplished in a timely manner. I appreciate the integrity of the employees. They do not recommend unnecessary repairs and point out if repair rather than replacement of a part might be in order due to the age of my vehicle.

Steve

Jun 1, 2016

You called and scheduled the appointment, you were ready when I arrived and did the recall work while I waited. Thanks!

Pam

May 29, 2016

The service department has always been courteous and professional.

Jim Burke

May 24, 2016

Outstanding dealership. I have purchased 6 or 7 vehicles from this dealership over the past 20 years and have always found them to be friendly and willing to work with customers. I would not think of going to any other dealership. I don't know what I will do if I ever move from this area. There service department is also very responsive to customers needs and requests. They have outstanding hours of service so as to satisfy customers.

Jo Ann W.

May 22, 2016

I would recommend this dealership over all others, I even had rollover from my extended warranty on my 2011 CR-V that could be used for the new extended warranty on the next car. I have purchased at leased 6 cars from Markley and will always go back.

Larry Evans

Apr 30, 2016

Good dealership, good people. Never had a bad experience.Expensive, but, solid and worth the extra.Can't judge repair quality at this time.

Billl Eihausen

Apr 26, 2016

Besides the service guys, the lady at front desk answering the phones was very nice to talk with while I was waiting for my oil change.

Penelope

Apr 20, 2016

I've bought my last 4-5 cars from Markley's because I can trust the Service Desk. And, Buick is the best car.

Dave Skinner

Apr 19, 2016

Markley Motors does a great job in all aspects of the automobile business. I have purchased two GMC vehicles from them, have had all the service for those vehicles performed at Markley, and I am very satisfied. I will buy my next truck from them when the present one needs replacing. The service waiting area could use some more magazines for both sexes but this is about my only suggestion. It is important to me that they respect the fact that I am a regular and repeat customer. It would be nice if some elements of management poked their heads in the service waiting room now and then to hob nob with those sitting there. People appreciate the opportunity to talk to the "big guy"...(or girl).Over all, I'm very satisfied. Thanks, Markley.

Guy Kelley

Apr 17, 2016

Excellent Service! And I need to add characters so that I meet 50, if there is anything wrong its with the rigid requirements of this review.

Michael Wilkinson

Apr 17, 2016

Everything went like clock work in and out in less than an hour! Super!

Donald D. Runnells

Apr 17, 2016

Good service. Nice people. Reasonable cost. Clean waiting room. Gave me options for repairs.

G Rex Smth

Apr 7, 2016

I purchased the vehicle late in the afternoon with a verbal agreement that the vibrations at speeds above 55 mph would be fixed. The seller agreed to that, and the following morning and I picked up the car after the wheels had been balanced overnight. After picking up the car and driving it, it was apparent the vibrations was still there. They asked that I leave it overnight to give them time to fix the problem. When I went back to pick the car up, they had found that 3 of the 4 tires had defects that could not be corrected. As a result, they had replaced all 4 tires with new tires at no charge, and this corrected the problem.I really appreciated the fact that all 4 of the tires were replaced, with new tires without any attempt to charge me for anything. The sales and service staff were all class individuals..

Betty Clark

Apr 1, 2016

The people at Markley's are always courteous and helpful. It is a pleasure to deal with them.

Sherri Maliszewski

Apr 1, 2016

Markley Motors is a very classy upscale auto dealer. I enjoyed the experience of driving several different vehicles and finally decided upon the Acadia Denali. Patty was a wonderful salesperson who addressed all of our questions concerns and needs. I feel like this was a very good car buying experience and I would refer people to go see Patty and buy their new car. The whole experience was upgraded to some of the other dealerships we went to and that is appreciated. Patty made herself available to go through the entire vehicle with us to show us How to use all of me electronics and such. I will return 2 Markley Motors to purchase vehicles in the future as long as the service and quality of the vehicle hold up.

Rick Murphy

Mar 31, 2016

Markley Buick GMC did a great job servicing my GMC Sierra. The whole Servicing Department and the employee I worked directly with Chris were all polite and professional.

Daniel

Mar 30, 2016

We purchased our van from Markleys in fort Collins and have both our Ford Truck and Mini Van serviced there. We have never been disappointed in the 6 years we have used them. Would recommend for buying a vehicle and service. We just had our transmission done on our van and it was done well and came in under the estimate.

Kathy Petersen

Mar 15, 2016

I take my car to Markley's whenever it needs serviced. They have a great waiting area and they also have a shuttle if you can't wait. They have always had my car done before it was promised and I get it back cleaner than I brought it in. The service guys are friendly and upfront about repair costs.

william kail

Mar 15, 2016

great service was treat very professionallyservice staff professional very timely service completion

Helen Wilmot

Mar 8, 2016

I love taking my vehicles to Markley, everyone there is so professional yet personable.

Lisa De

Mar 7, 2016

As a female I dread dealing with anything Carr related. I always leave Markley feeling respected and informed. I can't recommend them enough!

EricFC

Mar 3, 2016

We have 5 vehicles (3 non Hondas) and use Markley Honda's service department for all our service. They are always courteous, professional, fair, and friendly. The quality of their work is very good. On the rare occasion that there is ever an issue, it is quickly and appropriately handled. There may be places to service your vehicle that may be slightly more economical (though I find Markley to be very competitive price wise) but I highly doubt you can find a more pleasant service experience.

Mtnlvr

Mar 3, 2016

Always a pleasure to have my car serviced at Markley. Kevin sets up an appointment for us since we're from out of town. Fast, friendly,car's washed, clean, comfortable place to wait. Free shuttle if needed. A very positive experience!

Betty Svendsen

Feb 29, 2016

Blake has always been helpful, responsive, kind, knowledgeable and honest with me. I can't tell you how valuable Trust is to me. I am very grateful.I would also like to give a shoutout to Nate. I didn't have the opportunity to rate his service last time. He was exceptional. Thank you.This service department has been exemplary in all my dealings with them since 1995. I would never go anyplace else for my service. Please don't change.Couldn't get ratings to work. 5 stars for all

Greg Chvatal

Feb 28, 2016

Great response and great on doing the recall I needed.

Uhls

Feb 28, 2016

Always received quality service. They are prompt and responsibe

James Michalka

Feb 26, 2016

Jon Eisenhower and his entire crew of customer service oriented professionals...... continue to exceed expectations for quality service! Thank you Jon and the Markley Team!Our buying process on our Newer XL a couple years ago was great..... and our other 2001 Yukon XL at 195,000 is still going strong..... thank you for the great service in keeping them in top shape! As mentioned before..... the 01 is our mountain vehicle..... thanks for two quality GMC Suvs..... truly professional grade!

Robert and Patricia Lee

Feb 26, 2016

I usually bring car in for service and repairs but this time my husband had to do it. He was most impressed at the high quality and professionalism and efficiency.

CBF

Feb 25, 2016

Great experience ...

Ken Propp

Feb 25, 2016

Markley does an outstanding job with their service....I would definitely recommend them to anyone.

Mike H

Feb 25, 2016

The service was fantastic as usual at this dealership. In and out as promised, on time and on budget. A great dealership and will keep me coming back again in the future with their exceptional customer service!

CRV Russ

Feb 10, 2016

Since my first vehicle purchase from Matt I have returned for service for that Honda and following vehicles. I always feel well taken care. Staff is friendly, helpful and efficient, unlike many dealerships I've dealt with in the past.

Jim Fischer

Feb 3, 2016

Our family has been doing business with Markley's for over 75 years. Dad grew up with Gene (enlisted together in 1942). I grew up with Doug. I bought my first "married" car from Markley's in 1970 and still do, with the exception of 30 years away from Ft. Collins. We have never had any problems with their service or sales. Service is always timely and courteous.

Chad Amundgaard

Dec 30, 2015

Nate was very informative of the repairs that my Cadillac needed and gave me options on each. He was consultative and not sales focused. I appreciated his professionalism. He asked me how to communicate with me, since I was headed to a movie and texted updates to me.

Jon Schmidt

Dec 29, 2015

Great service ! I have been a customer of Markley Motors for many years and have always received excellent service.

Bob Wernsman

Dec 29, 2015

I find Markley Buick GMC to be a good reputable dealer and service shop. I would definitely recommend them to anyone.

Tim

Dec 28, 2015

Good service. Seemed genuinuly concerned about my vehicle.Tim

Thomas E. Mileski

Dec 24, 2015

I did have one small issue after service to my vehicle and they took care of it immediately.

Michael Wilkinson

Dec 22, 2015

The work was done on time as scheduled. Have had no reoccurrences of problem. Highly satisfied!

Jacqui Salas

Dec 21, 2015

Blake Townsend was wonderful! Excellent cutomer service and friendly! I would absolutely recommend Markley Motors because of him!!

Randy Brown

Dec 21, 2015

Everyone was great to me and provided all needs in a timely manner.

John D.

Dec 21, 2015

Over the years I have leased a number of cars from Markley Motors. Every time has been an excellent experience.

Jeff Crowley

Dec 19, 2015

My salesperson was extremely knowledgeable and friendly. The process was smooth and very professional.

Robert L Derick

Dec 19, 2015

Excellent service and assisted in getting a return of previous deductible since new recall letter covered a previous repair.

Shannon odegard

Dec 18, 2015

Great service got my car In right away and gave mea rental. Thank you Chris!

Evan Jewell

Dec 17, 2015

Great service every time I go in to get my car serviced

James Martinez

Dec 15, 2015

Service was great and done in timely matter. Nathan was my service adivisor. Overall completely satisfied.

Leslie

Dec 13, 2015

I purchased my Buick years ago at Markley. They have serviced it for years. GREAT job. Super facility. Staff is always very helpful and friendly. The shuttleservice was fast and on time. I highly recommend Markley Motors.

cyndiwilkins

Dec 13, 2015

As always, Markley's was great! My repair was done is less time than expected. I had a comfortable place to wait and I am very pleased with their service. Thank you.

Bill Hammerich

Dec 11, 2015

I was very impressed with the customer service and the follow-up.Definitely will return!

Dolan Conatser

Dec 7, 2015

Work was completed within the expected time frame with satisfaction.

Pamela Payne

Dec 7, 2015

The reason I bought my second Yukon at Markley Motors was :The Markley Motor Dealership ServiceI like the Yukon Denali sizePrevious experience with Yukon's DenaliThe Clean and Professional Service DepartmentThe Markley Motor's family of professionals

Ronda Hubbard

Dec 7, 2015

Always pleased to have my car serviced at this dealership, the people are so nice. Truly appreciated the use of the shuttle this time and the shuttle driver was awesome!

Mike

Dec 5, 2015

I had a self-inflicted wound on the front bumper of my 2014 GMC Sierra and the crew at Markley's Collision Center/Body Shop did a great job of getting me in quickly to replace the bumper and did a great job with the repair, even washing and detailing my truck and handing it back to me at the end of the day in pristine condition. Great service and great people to work with at this dealership. I'm 100% satisfied and will keep coming back to Markley's for service, repairs, and future purchases!

Mildred Kasari

Dec 4, 2015

Was just having car service with oil change and etc. They were prompt and actually finished before estimated time.

Satisfied Buyer

Dec 1, 2015

Great dealership. This is the fourth vehicle we have purchased from Markley's. Wish the buying process was not so time consuming.

Anna

Nov 29, 2015

Driver's side rear passenger window would not roll back up... In 20-degree weather. They were able to get me in quickly and trouble shoot and fix the problem.

Tom Y

Nov 18, 2015

We have been a Markley Motors customer for over 7 years and our CRV was damaged in an accident with a semi-truck. The vehicle was towed to Markley Collision Center and the damage was promptly assessed by collision specialist Geoff Kahler. He was thorough and made the process easy even when the damage was beyond repair. He referred me to one of your sales team and within that day we were able to replace the 2009 CRV with another so we can move on. This was such a seamless process and wanted to commend Geoff for walking us through this somewhat difficult process. Also integral to this smooth process was Gary Ihle's help in placing us with an immaculate replacement CRV!!

Janet Foland

Nov 17, 2015

My experiences with Markley Motors has always the upmost best. Every service rep has been informative, polite, and very concern about my needs and/or services needed for my car. The best group of individuals!!!!

Doug Perry

Nov 12, 2015

Just took my car in for basic service and one minor repair. The fellow Nathan Reichert who checked me in was very professional and courteous. He sent a link to my phone asking for a review but it was not accessible so I will use this instead. All work was done promptly and other items were brought to my attention that will need servicing in the future, which was nice. I am very satisfied with the entire experience.

Mark Mayfield

Nov 11, 2015

From start to finish the process was smooth and pain free, the service guys are personable, the waiting areas clean and comfortable. I'm totally satisfied with my choice to purchase from Markley GMC.

Skyler

Nov 9, 2015

They did an awesome job! Everyone was very nice, wonderful atmosphere! Enjoyable lobby/waiting room with cookies to snack on! And plus it really didn't take them long at all to work on my car!

CWMiller

Nov 9, 2015

Professional service was provided as always and in a timely manner.

Craig T.

Nov 7, 2015

5 Star service! Rarely do you find a dealer who is there from the time a vehicle enters your life until it leaves. Ask for Michael in sales and Blake in service; you will not find better people to take care of you and your vehicle.

James Amicarella

Nov 7, 2015

Best customer service experience we have ever had at a dealership.

Nancy Cary

Nov 7, 2015

I was very pleased with the service . I was happy with the service coupon that was emailed to me

Jim

Nov 5, 2015

On time and efficient. Kept me informed of the status. Vehicle ready when promised.

Robert McLean

Nov 5, 2015

The staff were very helpful and friendly. They dealt with the insurance company to negotiate an increase in payment to fully cover the repair. The car was ready when they promised and the work was well done.

Linda Ewing

Nov 4, 2015

excellent! Treatment was excellent and very professional. time was not to bad. Went to Honda first by mistake and they were not very friendly at all. Markley were much much better! Thank you for the nice experience!

Patricia Venable Jungmeyer

Nov 2, 2015

My car was repaired very well. It looks just like new. I also appreciatedthat it was detailed inside and out and so very clean and shiny.The staff was courteous at all times. I hope I don't need the repair facilities again but I would not hesitate touse Markley should that happen. Thank you.

f.novelli

Nov 1, 2015

vehicle received and serviced performed without delay. i'll be back

Andrew Richard

Oct 31, 2015

The service reception area is clean and the reps are always friendly. This most recent service took a little longer than usual, but they told me it would in advance. I like the drive up quick lube service with no appointment required. They have always been fair and efficient at the service.

Brooke

Oct 30, 2015

Everyone was very friendly, helpful and explained what was going on to me several times through out the time my car was getting worked on.

Kai

Oct 30, 2015

Easy to get a service appointment on short notice. Diligent in their work, even on difficult-to-replicate issues. Quick turnaround, with great flexibility.

Mick

Oct 27, 2015

Completely satisfied with Markley. They are professional, helpful and competent!!!

Courtney Sampson

Oct 26, 2015

Chris was really helpful and great at explaining the repairs and expense.

Kody

Oct 26, 2015

Markley Motors is the only dealership I will take my truck to get serviced! By far the best dealership in Northern Colorado!

Bert Smith

Oct 22, 2015

Tech found and corrected the problem and the ride was considerably smoother.

Melissa

Oct 10, 2015

Great services. People were friendly. They did a great Job taking car of the services we needed. I definitely will keep coming back.

vita young

Oct 6, 2015

I had a good day at the dealership everyone was attentive

Douglas Green Sr

Oct 4, 2015

Very happy with service center as we were not aware they normally stop taking in work request after 4pm. When my wife took her Arcada in for first maintenance service and ark Ed at 4:25pm , they were kind enough to go ahead and work it in so she would not have to return.

william kail

Oct 1, 2015

The service team is very professional and accurate with the communication that was given to me.Yoyu are very fortunate to have them.

Janet M Noreen

Sep 28, 2015

I have bought several cars from Markley and have been satisfied. I always take my car to them to have it serviced. They give me a free car wash and inform me of some repairs that I may be facing in the future.

Peg

Sep 21, 2015

I wish there was a way to schedule an appointment for an oil change. This would be very helpful for anyone who works during the day and has a tight time schedule.

Michael

Sep 21, 2015

I have serviced my three vehicle at Markley Motors for 8 years. Will not take them anywhere else. Over all experience with staff, sales, and service have been great.

Joyce

Sep 21, 2015

Blake gave great service. Markley Motors has always been great to work with and provided me a vehicle to use while they did the repairs that were all covered with an extended warranty. Blake called me right away when they found another safety problem and fixed it immediately which was appreciated.

Fort Collins Sunny

Sep 21, 2015

Although I did not buy my car from Markley Motors, they have taken very good care of me and my car. I appreciate their throughness and courtesy.

Michael Marquez

Sep 18, 2015

Hopefully this will solve it for good. So far it has corrected the problem. Chris was very helpful. The task was actually done in a shorter time than originally told. So that was great. I was very pleased. I love the follow up.

Jason Hanson

Sep 16, 2015

The communication from the technicians that I received when my Yukon was in the shop was excellent. I felt like I could trust the technicians recommendations about needed repairs. I would recommend Markley Motors to friends and family.

Carol from Ft. Collins

Sep 3, 2015

Great customer service. I have purchased 4 vehicles from Markley Motors, and I have been well satisfied with their sales people and their service department. Always courteous and friendly. I would highly recommend Markley Motors.

Jim and Eunice

Aug 31, 2015

After purchasing our last two GMC Yukon XL vehicles the last few years..... we continue to be inspired by the quality of service & professionalism of staff. Special tip of the hat to Jon Eisenhouer, Serv. Mgr. in GMC who not only takes an interest in customer satisfaction..... but has fine tuned the front end staff to 5 star also! From oil changes to regular service to a specific problem.... it is dealt with; and having the vehicle returned from the car wash...... is a very welcomed! Thanks again !! Jim and Eunice..... Ft. Collins and Red Feather Lakes

Rose G.

Aug 26, 2015

I have always done business with Markley's. Gary E. is my man for sure. He always finds what I need and gets it done. I have never had a bad experience with anyone at Marley's. I recommend this place to all my friends or even people looking that I over hear and send them to Markley

MarkD

Aug 25, 2015

Markley service is 5-star. I had my Honda Fit in for an oil change last winter. They checked the brakes and told me that mayber by the end of summer I'd need front brakes. I recently scheduled to have the brakes replaced. I was told they would check again and see the condition they were in. When they phoned me to tell me that the brakes were still good, I expected I'd pay the $24 for the brake check. Upon arriving to pick up the car I was then told that the service charge was waived - no charge. That's customer service that's hard to be. Fourteen years of having our Hondas serviced at Markley has always been a great experience. Super friendly staff, always explain exactly what they need to do and why, and always at the estimated price.

LRG

Aug 14, 2015

My husband and I came in after work to test drive a few vehicles we had seen online. Rather than hurrying us or make us feel rushed since they were supposed to close soon, we were able to do the test drive, go through the financial process, and actually leave with a vehicle we love!! Thomas Rowe, Erin and 3 other team members all stayed late so we could drive home that night with our new car. We are so grateful for your help! We never expected the car buying experience to be so easy and pressure free! Thank you!!

Allisa Cameron

Aug 12, 2015

This was the quickest and best experience that I have ever had. The information was given to me all up front. In fact they recommended a car half the price of the one I was looking at because they thought it might be a better fit. Truly amazing to know my needs and situation came first, before the commission they could've made on the higher priced vehicle. Thanks again

Ken N

Aug 7, 2015

John Hoelmenn exercised extreme patience with me in my car buying decision. He was very polite and attentive in addition to being vastly knowledgeable about all things Honda related. He went out of his way to make sure my every car purchasing related need was met and exceeded for which I am extremely grateful! Thanks John!

Carol Gardner

Jul 27, 2015

I have nothing negative to say about the Service Department at Markley Motors - Honda. Everyone is so friendly, it is clean and outstanding service. I also like they have seating outside to wait for your car to be serviced. They offer free bottled water, coffee and cookies. We have bought four Hondas from this dealership and I would buy another just because of the service we have received! Thank you! Carol Gardner

TKO

Jul 26, 2015

We have leased 3 Hondas over the past 2 years and each time the process has been great, no high pressure sales people, the service department has always been very helpful and the facilities are top notch! I would recommend Markley Motors to all of my friends without hesitation.

Vern & Marianne O

Jul 25, 2015

Very satisfied with Markley Honda for the last 12 years and 3 vehicles, both the buying process and the service!

Darla

Jul 24, 2015

Wonderful customer service! Highly recommend! Never try to talk you into a service that you don't need. Very understanding.

KaiVerano

Jul 24, 2015

I always return to the dealership for service. The follow the entire history of service to both cars and are on top of what I need done before I even think about it. The let me know what is best. The prices are reasonable and the service is prompt and friendly. While I wait for service to the car, I enjoy talking to the friendly salesman that originally sold me the car. They know what they are doing.

Shirley

Jul 23, 2015

I always enjoy working with Markley Motors. They always take care of my concerns.

Alex

Jun 24, 2015

Everything was excellent except for when we started the purchase process. The numbers on the negotiation sheets changed a few times and I caught them on it but it was still super sketchy. As far as service goes, Markley is top notch for most repairs. We have had issues there where they wanted to just replace the head on our older civic instead of doing a simple drill out of the melted spark plug and putting in a tap but other than that they have always done a great job.

tah1944

Jun 3, 2015

We took our 2011 Buick Enclave in for an oil change and to diagnose the cause of the "Service Airbag" light coming on. For some reason, the light did not come on while the techician was checking it out. When we picked up the car, the light came on immediately. Rather than have us bring the car back or wait to be "squeezed in", Chris, the service writer, put a techician on it right away so that our wait time was minimal. As with previous service at Markley Motors, our vehicle was returned to us freshly washed. We appreciate that.

Cindy CSU fan

May 29, 2015

Staff were kind and courteous. The waiting area was clean and offered many amenities. The service was completed in a reasonable amount of time. The car wash was nice!

VOMO

May 17, 2015

We have purchased 3 Hondas from Markley over the years and keep coming back. We trust them both in sales and service and that's saying something in this day and age. We especially value the input that John Paul Griffith in sales shared with us.

Jim-Quickly Served

May 15, 2015

I did not have an appointment, but was provided quick service and was able to be on my way. Thanks!

SATURN CUSTOMER

May 13, 2015

MARKLEY MOTORS HAS BEEN PROVIDING EXCELLENT SERVICE ON MY CARS FOR OVER 20 YEARS NOW. LOVE THE FRIENDLY ATMOSPHERE.

Accordfan

May 12, 2015

I've been buying & servicing my vehicles at Markley Motors for years. They always take excellent care of me & my vehicles.

Duane - Nebraska

May 5, 2015

Our buying experience at Markley Motors in Fort Collins, Colorado, was a wonderful experience. Michael and Robb were patient, knowledgeable and gracious. They were not overbearing and explained in great detail every option that needed to be presented to us. The staff worked quickly and efficiently with us in a timely manner since we traveled a distance and we happily drove home in our new Enclave. Excellent business and great personnel.

Milt Berger

May 4, 2015

I have purchased from Saturn / Markley for years. I am happy with my latest purchase a few months ago of my truck and equally happy with the service department when I came in late the other day for an oil change appointment. My appointment was for late in the afternoon on Friday, instead of looking like they were anxious to get off work for the weekend, they were still eager to see me when I came in. Very happy and will come back for purchase of vehicle or service.

Cary Rutherford

Apr 5, 2015

Every time I go in for service they are alwsys great to work with. They also take the time to explain things to you and address all of your questions and ask for your approval before doing any work. This is the place to bring your Honda for servive and repair.

Ray

Mar 18, 2015

The service here is first class. It's fast and done right the first time. Personnel are friendly and helpful. They care! These people are competent and I highly recommend them to anyone needing service on a Honda car.

Very Unhappy

Feb 8, 2015

This dealership made a deal with me. I was not happy however it was a deal I could live with. When I went back to pick up the new car. They would not follow through with the deal. They wanted an additional $1500.00. There is no reason to deal with people like this. Save your self a day of wasted time.

Kathy

Jan 2, 2015

Great service recovery, I would like to give kudos to Jason Hay. I really respect his professionalism and prompt customer service. We would highly recommend him to anyone.!

Glenn Graham

Jan 1, 2015

Driving down I-25 on vacation from California, our car gave us a "low oil pressure-stop engine" warning with an audible warning tone. Worried that our engine wasn't getting enough oil, we googled the nearest GMC dealer, which was Markley Motors, and drove straight there (about 3 miles away). We showed up at 11:30 AM on Saturday after Christmas. Markley's service rep took us right in and diagnosed the problem, a bad oil sensor. They had the part in stock and told us they could fix it in about 4 hours for $~650. We said ok and walked to a movie theater to kill time. They ended up fixing it in 2 1/2 hours for about $280. We had just enough time to watch "Unbroken," then walked back to our car and got back on our way to California. Markley motors saved our vacation. Outstanding service! Regards, Glenn Graham

MegO

Nov 13, 2014

Came in to have ignition recall repair on my Buick Lacrosse and was majorly impressed. They fixed my car's issue promptly, but they also shuttled me to and from work AND they washed and vacuumed out my car. I inquired about oil changes and got a preferred customer card, since that seems like a good deal to get a free oil change after paying such a fair price for three oil changes. I love this place and I will most definitely be back. Any and all service I have done to my vehicle will be done here from now on.

Jules

Nov 8, 2014

Happy with the job they did and they represented us well with GMC to ensure we were allowed some kickback from Warranty that had expired but way under miles.

Elese F

Nov 4, 2014

It is unfortunate that customer service has become a rare commodity. When I find a service or product provider that delivers good customer service, I become very loyal to them. I have been taking my vehicle to Markley (previously Saturn) for many years and have ALWAYS been extremely happy with the service I received. Friendly, courteous staff, well-trained technicians and very reasonable pricing are the reasons I drive from Greeley to Ft Collins to have my vehicle serviced. I could not be more pleased with the experience I have, each and every time, with Markley Motors. Thank you for recognizing how important customer service is and for always striving to give the best to your customers!

Bob Fromme

Sep 19, 2014

I never go anyplace else. Steve, Blake & Jerry take good care of me.

Pamela Payne

Sep 19, 2014

My GMC Denali was service yesterday and I am very pleased. I had a nail in my tire a month ago, stopped at a tire place for repair. Tire place, we won't name, told me I needed brakes. Took my Denali to Markley's for oil change and general maintenance. When I picked it up I asked about the brakes. Chris explained to me in detail why the brakes did not need to be replaced at this time. I feel Markley's is always very fair and honest.

CJR from Fort Collins

Sep 4, 2014

Markley Motors is everything a dealer should be but you usually don't find. It is clear that everyone enjoys their job and they want to help you with an outstanginf experience. I've found the salespeple helpful and not agressive at all. The overall experience is exceptional.

Lars

Aug 31, 2014

I have been buying cars at Markleys for almost 30 years. I'm tough on dealers and have very high expectations, Markley's has exceeded them every time I have worked with them. Truly a joy to work with and as pain free as buying a new car can be.

Lee who enjoys driving

Aug 21, 2014

We have purchased three cars from Markley Motors because every aspect of the dealership has been superior. Sales persons, all aspects of the service department, and the remodeled facilities are all superior We will return to Markley Motors when we are interested another car in the future.

Jcacka

Jul 25, 2014

I was in the market for a used car, ended up walking out with a new car instead. Sales team at Markley Motors has a great low pressure approach - made the numbers work on my terms. Very happy with my purchase, they have earned my business back.

Starhound

Jul 9, 2014

I will always remember and appreciate the help and willingness the staff at Markley displayed when I was in a tough spot in 09 and needed an affordable and reliable car. I just purchased my third Honda there last weekend. Very friendly honest folks that will leave you with the best buying experience you can have. Great service department and facility, no need to look elsewhere for service after the sale.

CKD

Jul 2, 2014

Friendly staff and no high pressure sales. Salesman fully explained everything and answered my questions. Smooth transaction turning in lease car and getting another.

Linda L

Jun 25, 2014

I've been bringing my cars in for service & repair for 10 years and am always happy to receive excellent service. The reception at the service desk is always complete & they keep me informed & up to date on the car's condition. Because of this attention, I feel any repairs are caught early & thus cost less in the long run. I spend my time in the clean, welcoming waiting area & enjoy the cookies & drinks.

HappyMom

May 28, 2014

My son took his car in to be serviced so that we were able to drive it back to California. Markley Motors did an excellent job of explaining everything to him and the service they performed was excellent. Thank you for a great experience.

Markley Motor Fan

May 28, 2014

Markley Motors in a great place to buy a vehicle and to have it serviced! The staff is all very helpful and very friendly. I bought my Honda here in 2013, and have had only positive experiences since then with the service department. I also have a 10 year old Honda that I take regularly to the service department. An oil change is very affordable and with the punch card the 5th oil change is free! There is rarely the long list of high dollar items that needs to be done with urgency and they are truthful about what should be done to keep the car running smoothly. My old Honda needed a new windshield and I was under a time restraint. Colin Rumney ,from the service department, went out of his way to try to get my Honda in to get the windshield for me with a timely price quote as well. He went above the normal, "We are booked for this week" and tried to get me in with other phone calls. I could not get the new windshield in such short notice, but his costumer service stands out in my mind with his helpfulness and follow up to me as a costumer. Markley Motor is busy for a reason, it is the best place to take your vehicle to insure you are safe on the road!!

Ann

May 24, 2014

I take one of our cars here exclusively as I bought it there, they always get us in for an appt, and they do a great job working on the car. My only complaint this time is that the guy who checked us in seemed somewhat annoyed with me. I am not a "car" person but I try hard to understand the basics and ask the right questions. The problems had already been explained when we made the appt, so I was just making some comments on the brakes. I know it was early in the morning and we had called to say we were running late, but the guy could have been friendlier. I work in healthcare and people know nothing on how their own bodies work, but I let it go. The guy who checked us out was very friendly and patient, taking the time to explain the repairs and what we needed to keep an eye on. He provided great service and made me feel better about the overall experience. He's the reason I bumped the customer service to "good" for this particular visit. Most of the time they give 5 star customer service.

Rita B

May 16, 2014

I always have a timely oil change when I bring my CRV into Markley. This time I had 3 of the needed services done on my Honda and was still out of there in 1 1/2 hours. Thanks to all who keep my CRV in excellent condition.

Peg17h

May 5, 2014

Sort of as a last minute thought, I dropped by Markley last Saturday morning and they were able to get my car tuned-up quickly and efficiently. They pointed out to me that I needed new transmission fluid, etc. so I did upgrade to that. One of those things were I hope I wasn't being sold "up" to a service, but I trust that Markley doesn't do that, so went with it.

Deb g

May 1, 2014

just leased another Honda and as usual there helpfulness and service is the best.

Satisfied customer

May 1, 2014

Markley Motors in Fort Collins is probably the cleanest and most professional auto service facility I have ever dealt with.

Fit Lover

Apr 29, 2014

Bringing my car in for an oil change, I was able to wheel right in to the service bay. Was met at the car by personnel who detached my key and directed me to service counter. Upon my return for the car the gentleman at counter went over the service report with me and included pricing on tires and misc. A minor problem with wipers had been addressed without installing new ones, which could have been done with no questions asked. Work was paid for with a full punch card. I was out the door in a freshly washed vehicle right on time.

PLJ

Apr 26, 2014

Service done quickly and professionally and thorough.

deanpf

Apr 25, 2014

The issues on my car were explained very well and the updates and other communications were great. David in Service was friendly, professional, and complete. Great job,

jaykay

Apr 22, 2014

The service is excellent, as usual. My 2014 Honda Accord Touring continues to be challenge.

Ravenwater

Apr 15, 2014

Purchased my Honda Fit from Markley and have always returned there for routine servicing. Servicing work gets done within the time frame they say it will take, waiting area is clean and comfortable (and the cookies are good!), and personnel are friendly and professional. I also appreciate that they wash the car before turning it back over to me after an oil change, etc. I like that I can go online to schedule with the service department.

Mary Anne from Wyoming

Apr 15, 2014

I was pleasantly surprised by how quickly and efficiently my car was fixed. When I called to see if there was an opening, I was told I would have to leave the car and come back and get it the next week. We live 75 miles away, so this required taking two vehicles. We did our shopping and were headed home when we received the call that the car's problems had been diagnosed, the parts were in stock, and the car would be ready to be picked up in a short amount of time. We turned around and came back to Fort Collins. when we arrived, the car was ready. They had even had time to wash it! I was very pleased, and the car now purrs like a kitten again. Yah!!

MJ

Apr 14, 2014

We are always pleased to have our Honda serviced here. We have been a customer since 1987 and have had no complaints. Great place to do business.

Bill Liskey

Apr 11, 2014

Fast and friendly always. As enjoyable time as you can have if you need to get your car serviced.

Kelly S

Apr 8, 2014

I took my CRV in for its 10k and they had it done and washed in 45 minutes. Not only that, but I had forgotten about a $10 off service coupon I had, and the service adviser gave me the discount anyway! Awesome service!

B Hummel

Apr 7, 2014

I set up an appointment to have front struts put on my CRV. I ask for price before I made the appointment as I am on a fixed income and need to budget very carefully. After my car was checked in, the service man came to the seating area to tell me the price was much higher than was quoted to me on the phone. This should never happen, or so I believe. I have had both of my cars serviced by Markley in the past and I would like to continue doing so but will be unable to if this is going to be the norm

Dorothy I Steichen

Apr 4, 2014

I have always been very satisfied with the service I receive at Marley Motors.

Richard

Apr 4, 2014

Came in at a good time and got your special pricing for an oil change. They got me out the door quickly. Markley is one of the best dealerships in the area, for sure.

mckenna

Apr 1, 2014

Markley has the most affordable oil change for my 2013 Honda Civic. They are timely, friendly and never make me feel like I have been taken advantage of! Thank you!

Rick

Mar 29, 2014

I needed a part replaced on my Civic, and Corey Knapp, the service advisor, took care of the parts request and paperwork with dispatch. The scheduling of the replacement was easy, my car was done in the time expected, and the work was excellent t.

David M

Mar 28, 2014

We just completed a car purchase at Markley and had a fantastic experience. Everyone we worked with was helpful and friendly. We were never pressured or rushed. They are also very accommodating of families and small children. We worked with directly with James Lewton, Stew Wands, John Paul Buttermore, and Erin Moomey. Each one gave us great service. I highly recommend Markley Honda.

Jo-Lynn H

Mar 16, 2014

I was in Ft. Collins on March 13, 2014 for a veterinary appointment. The check engine light on my 2000 Odyssey minivan came on after I noticed a rough engine idle and vibration after turning on the ignition. Markley Motors was just a couple blocks away. I took my vehicle in. David Lamb, the advisor, took the van immediately. Did a diagnostic check. Determined that it fuel injector coil was stuck. It was repaired, an express oil change and service was also performed. Plus, they gave my faithful van a bath. Amazing service and so professional. I had 2 of my dogs with me, so we had to wait in the very dog friendly waiting room while the van was being reparied. I am so very grateful to Markley Motors for taking care of the issue with my vehicle. I have purchased 2 Hondas from them and will continue to do so in the future.

Jon H

Mar 13, 2014

I have always had a great experience. The team is very professional and consistently go above and beyond no matter how small or big the job is.

Tiffany Young

Mar 11, 2014

Took my van in to have two recalls fixed. They not only got the recalls done in the exact amount of time they promised, but also fixed my broken power outlet without charging me for it!

John Shaw

Mar 6, 2014

Each person I met with was professional, friendly and willing to answer questions with explanations as necessary. Work was completed very quickly and offers were made to provide shuttle service. Coffee and cookies were good to enjoy while I was waiting. Free wash was once again greatly appreciated and well done.

Jeff C.

Mar 3, 2014

Went in for a routine oil change and was in and out in about 45 minutes. Gave me just enough time to go across the street and have some breakfast at the breakfast club (seriously, definitely worth it if you have the time). When I came back, the service was completed and my Odyssey was ready to go. No hassle, no fuss, good discounts, and very friendly service.

Snert

Feb 27, 2014

I've come to Markley's for years to service my cars and when I had a noise in my latest Accord, I couldn't pinpoint the issue but David was knowledgeable and identified the culprit just by the symptoms. Great service team! I thought about looking around to the small independent shops for my 100K service but came to Markley's because I wanted the quality and guarantee that Markley's offers. They didn't try to give me more than I needed and even offered suggestions to minimize the $$ pain. Thank you Markley's. I'll keep coming back.

Kbrillo

Feb 25, 2014

Service is always done in a professional manner, and timely

Hopeful Honda driver

Feb 24, 2014

Finally! This is the first time since the Saturn dealership closed that I've had a positive experience with the service department. Past oil changes either took WAY longer than promised, appointment times were disregarded, no coffee available, car wash not working, parts forgotten and I had to return to get them. This time I just decided to stop in, take a chance and...Ta Dah! I was in and out in about an hour, my coupon was honored and my car was clean. Pays to hang in there I guess.

DAO

Feb 19, 2014

We recently took our Honda Odyssey to Markley Motors for a maintenance check-up. The staff is very friendly, the waiting area is clean (always supplied with yummy cookies, hot cocoa and coffee), and the service is great! The courtesy shuttle is a wonderful option if you need to wait more than an hour. As always, Markley's is the best!

Richard

Feb 19, 2014

I have gone to the service department at Markley's for years and have not had a bad experience. I rely upon them to keep maintenance records and to notify me when service is needed. The process keeps my vehicle reliable and in good working condition for a longer period of time,

RWM

Feb 15, 2014

Never a bad experience and everyone I have ever met throughout the dealership renders the greeting of the day and smiles when the do so.

Jed The Customer

Feb 8, 2014

Best gosh darn service. That is why I wouldn't go any place else

George

Feb 4, 2014

Car is always ready when they tell us and service is great

Baker708

Jan 30, 2014

As usual...timely, professional and ($) reasonable. Wouldn't think of going anywhgere else.

Porter service

Jan 29, 2014

Repair service always ready to help. Comfortable waiting area. Prompt service. Always polite and reasonable cost. Thank you, always comfortable coming in for service. Thanks

Donald Anders

Jan 25, 2014

If I had not insisted that my wrecked Honda be taken to Markley's body shop for an estimate of damage, Geico would have sent it to a repair shop willing to take Geico's estimate of damage. Markley's found a lot more damage than was on Geico's estimate of damage. The final result, Geico decided to total the car instead of repairing it. I was able to add a few thousand dollars to what Geico paid me for the wrecked car and purchase a newer car with less mileage. Thank you Markley Motors.

Robert Watts Mansfield

Jan 23, 2014

I am sorry if I start to sound like a broken record, but I have had nothing but the greatest service and other dealings with Markley Honda. Markley is the way every dealer in the USA should conduct business. On this occasion, Steven was my service writer. Not only is steven a tremendously knowledgeable service writer, he is a gentleman of the first class. I am most happy to do business with Markley.

Tom G. satisfied owner of a 2009 Honda Civic Coupe

Jan 14, 2014

Overall, excellent service! However, I was puzzled by your "inspector/maintenance person" having noted that not only was my brake fluid and power steering fluid dirty and in need of replacement, but the transmission fluid was in the same condition. It was puzzling because I had the transmission flluid drained and replaced approximately 2,000 miles prior to my car's present mileage at another Honda dealership. Fortunately, when I was asked whether I wanted the transmission fluid replaced, I said "no," and explained why, after agreeing to the replacement of the brake and power steering fluids. I hope you don't have whoever "inspects" a car (in my case, a Civic) with 36,000 miles automatically note--without actually examining--that transmission, brake, and power steering fluids all need replacing at roughly that mileage. Given your otherwise excellent service, my guess is that you don't do that!

Front Range Ron

Jan 8, 2014

I appreciated Markley Motors prompt response to my emails and phone calls about a specific truck I was interested in. I bought another brand, but would not hesitate to purchase from Markley when buying. GMC product.

PCatFC

Jan 8, 2014

We have been going to Markley's for years. We have always had wonderful staff to help us, especially David and Steve, and Dodie (when she worked at the billing desk). Excellent service always.

Ri

Jan 5, 2014

I went to dealership after dealership getting the same rejection everywhere I went, but as soon as I walked into Markley motors I felt like I was in the right place. 2 hours in and out driving home in a new car. People where nice and gave me their full attention.

HILDOSHonda

Jan 4, 2014

Got an oil change and needed a splash cover replaced after it came off on an interstate. Oil job done well and the splash cover replaced at no charge for labor or parts (plastic clips). Thank you Markley.

LL-KL

Dec 31, 2013

For 13 years and 4 vehicles the Markley teams in Sales, Service, and Collision (once) have made our business feel appreciated and earned each time. We greatly appreciate the honest quality service for top performing vehicles that we keep 7 to 12 years each, especially the Honda's. Honda owners for life...

In my Element

Dec 27, 2013

I always want to own a Honda and I always want to have my car serviced at Markley.

Backlunds

Dec 17, 2013

Thanks for solving the problem with our 2010 Honda Crosstour. We appreciate the courtesy extended to us while a difficult to pin point problem existed with our vehicle.

CindySz

Dec 17, 2013

I keep coming back to Markley Motors for routine maintenance on my 2006 Honda CRV for the great experience. I've always been treated with courtesy and even without an appointment, the work is done quickly and completely. They are honest and thorough with information about my car and have never tried to get me to replace something that wasn't necessary--even when I thought it might be time to replace something. I love the fact that I can count on them to keep my car in great condition and never have to worry that I'm being mislead about what needs to be done for my car. That's an awesome feeling since I know nothing about cars. Highly recommend that you add them to your team for car maintenance and repair.

PG

Dec 16, 2013

The people are always kind and treat me with respect. I never have to question if I am getting overcharged.

Dynamo

Dec 15, 2013

I took my wife's 2007 CRV in for a standard oil change. It was a Saturday so understandably busy. It did take longer than expected but I was able to use multiple punch cards so the job was done for free and it included a car wash. The new facility looks fantastic!!! I was very impressed. I went to the showroom and looked at the new cars...makes me think about up-grading...

2011Silverado

Dec 15, 2013

Awesome experience buying a used truck. Everything was quick and easy and they went above and beyond to keep me happy. Thank you, and I will be sending some friends your way for their next car

MJ Waple

Dec 12, 2013

Went for 120,000 mile maintenance service. Work was done and finished in the time I was told, 4-4 1/2 hrs. Service writer Steve kept me informed of things that may or may not have needed to be done. No pressure. Expensive, but I feel confident that our 2001 Honda CR-V is good to go for another 30,000 miles.

Yoga buff

Dec 12, 2013

I have been taking my Hondas to Markley Motors for more than 20 years now. A few years ago I had some body work done there and they did an excellent job! Yesterday I went in for an oil change and was extremely pleased with the service. It was nice to have a cozy fire going in the fireplace, a cup of hot coffee, a cookie and the tv on. I felt like I was at home! I would not take my Honda to any other shop in Ft. Collins because they KNOW Hondas and are very thorough and complete.

Jordan B

Dec 5, 2013

Doors were stuck. Was told I needed to pay 88 dollar diagonostic fee. Fixed the car quckly, so quickly that that they waved the fee. Tota: 55 dollars. Plus free (standard) vac and wash.

Susan

Nov 23, 2013

I used the body shop to replace the windshield thinking they would do a better job for a customer than other glass shops. The window took 5 times into the shop before a leak was fixed. Then the window broke again and despite 2 trips there and the managers promise to follow up, calls were not returned and I finally went to another place for the window replacement and they had a terrible time replacing the window and said if one of there staff had done such a bad job they would be fired. When I reported this to management I was told we know he has problems. No offer of anything except a small distracted apology. I'm sorry I bought my car from them given the service after the sale.

HappyCustomer

Nov 22, 2013

Recently had to have the serpentine belt replaced on my 2004 Honda Accord with 172,000 miles. Markley ordered the new belt (having sold the one in stock earlier the day I had my oil changed), and gave me a call as soon as it came in to schedule the appointment. The service was done 1/2 hour ahead of schedule, and at the cost they quoted me. I had several phone conferences that I needed to participate on, so while I was waiting, I used their waiting room and WiFi to conduct these. Overall a very pleasant experience.

Jo Lynn from WY

Nov 21, 2013

I brought my 2000 Honda Odyssey to Markley Motors on Wed., Nov.20th for routine oil change and to check the status of a small oil leak. It turned out to be the oil pump. I was notified prior to the pump being replaced. Costs were thoroughly discussed and an appointment was set up for the following week. I bought my Odyssey from Markley Motors in 2000 and have all routine maintenance done there. With over 225,000 miles on this vehicle, Markley motors keeps it running like a top. I live in Cheyenne, WY and it's worth the drive down to have my Odyssey and my 2008 CRV serviced here.

Never coming back

Nov 21, 2013

I was charged for repair work not done (pending law suit) I was charged $1400 and told my car was ready (went two weeks without a phone call) pull away, get down the road (headed for I25) and realize that I have two flat tires (brand new tires) with nails sticking out of them! Honestly I only found one nail the first day but sure enough there was another. They fixed them .... Charged me to fix them and treated me like I was too stupid to know otherwise. I was actually told at one time "we don't currently have a manager". This place is a joke. When I complained a second time I was called a liar and told that I must not be able to pay my bill. Markley, I will not go one day without telling everyone I see how horrible this business is.

JanetJ

Nov 8, 2013

I am always very satisfied and impressed with the Service department at Markleys. They are knowledgeable, thorough, polite and very helpful. Their estimate of how long the work will take is "Spot On". They do their best in service and sales. A special thank you to David.

Marilyn D

Nov 8, 2013

Parts department was slow and not knowlegable Service was slow Feel they did a good job Person who checked me advised I needed to call ahead I had an appointment for which I was early for

Tom L.

Oct 28, 2013

Great oil, filter change, and tire rotation special for $39.95. Pulled in at 7 and done by 8.

Gary

Oct 26, 2013

Markley has performed all of our regularly scheduled maintenance since we purchased our CR-V in 2011. I have been consistently pleased with the quality of customer service, work performed, and cleanliness and appearance of their facility. I would highly recommend Markley Motors to anyone interested in purchasing a car.

Non expert car owner

Oct 18, 2013

From the moment I called to when I left felt well taken care of. When I called the receptionist she remembered my name which I appreciated, to the suggestions for work needed, I felt comfortable. No pressure to do work, discussed what may be needed and what I could afford at the time and proceeded from there. Felt well guided, informed and know what will be needed in future and cost.

Happy Honda Owner

Oct 15, 2013

We brought our new Odyssey in to have side body moldings installed. We were told it would take about 2 hours and we were pleasantly surprised. It took about 1/2 hour and the moldings look great. We expect that all our appointments will be as pleasant and prompt as this. Thank you.

Happy Fort Collins Fit owner

Oct 11, 2013

I brought my Honda Fit in because of a troubling problem. I was given a ride home and Markley Motors tackled the problem. It turned out that my car didn't actually have a problem. (It's a long story.) The kicker was that I was not charged anything! I fully expected to pay at least an examination fee. No nothing. I have always brought my two Honda cars to Markley Motors for repairs and I will continue to do so. Fantastically good service.

JS

Oct 9, 2013

Bought my Honda Prelude from Markley in 1999 and it's still tip-top, thanks to routine maintenance and occasional repairs at Markley. The team is outstanding, service is excellent and advisor David Lamb is the best!

Michelle V.

Oct 7, 2013

I highly recommend Markley Motors and Gary Ihle! Gary is personable, honest, and makes the car buying experience enjoyable. I was anxious about the whole ordeal, but the people at Markley made it so much easier!

Liz M.

Sep 28, 2013

I've bought three Hondas from Markley over the years and have been more than satisfied with each one. Their service is excellent in every way; I wouldn't go anywhere else to purchase another vehicle or for service.

A daughter's father

Sep 26, 2013

We have a 2003 Civic with 135,000 miles on it, which is used almost exclusively by my daughter. She was traveling over the continental divide on I-70, near the top, going uphill when the engine started hesitating. This happened a number of times. She got back to Fort Collins OK, but the "service engine" light was on. There was no other indication of anything wrong (like over temperature, engine oil light, etc). We took it into Markley. Personally, I figured this was a chance for the typical unscrupulous dealer to take advantage of us. That did not happen -- they read out the code and discovered the oil level was very low which the engine computer was dealing with. An oil change was all that needed to be done, to bring the oil back into the normal range. Somehow, we had not checked the mileage since the last oil change and let it go too long. I still wonder if Civics have an "oil" light like much older cars used to have...

Kathy RG, MD

Sep 26, 2013

Three people stand out as thoughtful and amazing in my experience. My new CRV was nearly destroyed in the baseball size hail and tornado that hit Greeley on August 2nd 2013. Two woman in the body shop named Renee and Kristen, and a gentleman named Bob all went way out of their way to resolve my vehicle needs, but more so to make the entire experience less traumatic. They provided seamless responses to my phone calls, timely follow up and even a loaner vehicle when I had reached my insured maximum on my State Farm catastrophic insurance policy. There is truly no way to express my gratitude for their kind concern and diligence except to write to the branch manager and the body shop supervisor and say "thank you"!

PJ

Sep 26, 2013

Have taken our CR-V to this dealer for maintenance for the past ten years and have never been disappointed with the quality and efficiency displayed. Will continue to utilize this facility and will surely purchase a new vehicle there at some point in time in the future.

Fort Collins Sunny

Sep 25, 2013

I always get good service, clear explanations of what needs to be done, and options for repairs.

Lucy A.

Sep 25, 2013

I brought my car in a few weeks for body work. This is the second car that they have performed body work on due to an accident. They do a beautiful job. Awesome Employees, Awesome Work and Awesome Service! They are by far # I in the Industry! Thanks to you all!! Lucy A. Loveland, CO

kate

Sep 18, 2013

The staff here are always so friendly and helpful. The best part though, is that they do not charge for minor check ups and they do not try to overcharge you or tell you a hundred things are wrong when they aren't. I've stopped going to my old repair shop altogether. They are also very fast and efficient here.

Louie

Sep 18, 2013

I bought my 2002 Honda Accord here in 2005. Salesman was great. Finance guy was great. I've taken my car here for oil changes & other repair services Since I've had it and I don't intend on taking it anywhere else. The service dept. is awesome!!! I'm currently looking for a used Toyota Tacoma & I hope these guys can find one for me. I trust these guys!!!

Victor Glaze

Sep 10, 2013

This is the only place that I will have work on my Element! Superb service techs, very friendly employees all around, work was completed quickly at a very fair cost. Highly recommended!

large family

Sep 9, 2013

After shopping many different dealers, with four exhausted kids, we landed at Markley. They were extremely patient and accommodating to our large family. The kids were entertained in the kid corner, and our sales rep even treated them to a candy from the vending machine. The whole process from choosing a vehicle, test driving, lease or buy?, trade, deal, and sign was seamless. One of the best car buying experiences we've had (and we had walked out of a dealer the day before). I'll definitely bring my business to Markley again and recommend them to family and friends.

Aimee

Sep 7, 2013

I was car shopping with my husband and after visiting another dealership, I was a bit exhausted, but visited Markley because that's where I took my older CR-V for service and was always treated so well each time I visited. I was given the grand tour of all the new and used cars I was interested in on the lot by Gary Ihle and felt genuinely grateful for all his help. He was able to compare and contrast all the models and give me insights into all the smaller details. I never felt rushed and was so pleased to make my buying decision at Markley at the end of the day. They have always felt like a family and taken good care of my '97 CRV, and am glad to be able to continue that relationship with my 2013 model.

busy mom

Sep 6, 2013

EVERY TIME I GO IN FOR A SERVICE OR REPAIR THEY ARE SO INCREDIBLY NICE TO ME AND MY KIDS

Jeff

Aug 31, 2013

Needed to get my oil changed. Called, made an appointment, even arrived a little late, but they still got me right in and got the job done. Excellent service and always with a smile. Couldn't ask for better.

H D Nelson

Aug 28, 2013

In the past 14 years as a resident of Fort Collins I have purchased 7 Hondas from Markley's. In addition to the Excellent sales staff, the Service Department is another major reason I keep coming back. It's hands down the very best and most courteous service department I've dealt with in all my years of owning vehicles. The Facilities are state of the art, the Staff is extremely knowledgable and friendly, and the amenities are always relaxing if you choose to wait for your vehicle. It's a small town feel with everything you'd expect from a big city dealership! Thanks again Markleys

Jane

Aug 26, 2013

I bought my 2004 Accord at Markley and have had every checkup done there for a reasonable price, including buy 3 and get one free oil changes. They have always done good work in the time they said they would and I have never had a problem. I love the service where they always wash the car when they are finished working on it. The same people have been there for many years to greet you and help with the service.

S Friesth

Aug 22, 2013

Patty Nelson represented Markley Motors in a very professional and friendly manner. Purchasing my Honda from Markley Motors has been the most positive buying experience I have ever had with a car dealership. I appreciated the timeliness in getting my first choice Honda. The finance experience with Erin went smoothly and professional as well. Kudos to Markley Motors!!! I will definitely recommed your business to everyone.

Joan

Aug 21, 2013

10000 mile oil filter & lube with tire rotation on my Honda CRV was a good experience. I called & got a time to be in line same day for service & had coffee & cookies & read the news paper while I waited.

Satisfied for sure.

Aug 19, 2013

I have never purchased a vehicle that went as smoothly as it did with Robb at Markley Motors. I appreciated the buying experience, no one beating us up on price and there was no "sales" pressure to buy. A pleasure from start to finish. Eddy

Mike

Aug 18, 2013

We bought our car here while on a trip and our old dodge about had it. We come to fort Collins enough that we only use Markley for service. They have a record of what has been done and keep track of what services are needed according to Honda. I don't feel they try to up scale unnecessary services. Only what is needed. There are certain services I've found less money like battery, tires and brakes that I've had done by our local garage or parts store. But the rest has been done here. mainly oil changes and flushes. I trust them.

jack

Aug 16, 2013

This service seemed expensive for vehicle of this age; cost is probably competitive. I felt as if "up-selling" was part of the process.

John65

Aug 16, 2013

Very fast service from the minute I drove into the service area. The conversation setting up my service was thorough and helpful with suggestions about the process. The waiting area was very comfortable with coffee, cookies and other snacks. Rides were offered regularly and my appointment went very smoothly and very quickly with all my questions answered.

Accord Owner

Aug 14, 2013

I have two Hondas and wouldn't go anywhere else. They take care of what is necessary and there is no trying to "sell" other work. Trust is hard to come by these days and I hope they continue to hold the standard of professionalism high.

Max

Aug 8, 2013

I started bringing my first Honda ( Used '87 Accord) for service in 1988. Bought my second Honda Accord new from Markley in 2003. Having it serviced here has always been a pleasant experience. Other than oil changes I can count on one hand how many repairs I've needed. I'm now looking for a new vehicle and Honda CR-V from Markley is on top of my list. My last buying experience was very pleasant here. Today, meeting with Bob, a salesman, he was friendly, knowledgeable, helpful, patient, accommodating and professional and best of all, not pushy, but giving me the advice I needed to go back to Markley after I process what I learned today. I'm very comfortable as a female working with the people at this dealership.

SusanW

Aug 5, 2013

We did alot of research about the type of vehicle that we wanted. We found this surburban via a carbroker. It looked good on the computer but there was still more to find out. When my husband and I arrived to see the vehicle we had already done some checking on it via CARFAX ! Yeah CARFAX!! We worked with Derek who was very friendly and helpful. After test driving and talking about it we asked if they would be wiling to let us take the vehicle home to have a mechanic look at it and the Markely folks were great! . Note we do not live in Fort Collins. After the mechanic said that it was a sound vehicle I returned and bought the vehicle. We are super happy!! We even get to take it by for car washes as neededwhen we are in town! This was a great experience for both of us...the last time we bought a car was very confrontational and not pleasant! Derek and his boss Justin were awesome! We walked away happy and if we ever wanted to by another car we would go to them first before going anywhere else! Thank you Markely Motors! Glad we made the trip to Fort Collins!

Dennis the menace

Aug 3, 2013

We took our Pilot in for service. We made an appointment. At most dealers the appointment means nothing, they do it when they get to it. At Markley, they started on it at the appointed time and it was finished very promptly. It needed more service and Trevor told us what he could do that day and what we would need another appointment for them to do. We had them do the service they could do that day and it was accomplished as promptly as the first service. We were very impressed with the buying experience and equally impressed with the service. A fantastic dealer. We have recommended both the Honda and the dealer to any friends looking for a vehicle.

Orange element

Jul 31, 2013

As always wonderful service. We live in Minnesota now but try to only come here for my 10 year old Honda because you are the best.

Randy M.

Jul 26, 2013

We had a major auto repair problem that wasn't explained as well as it could have been at first by the service agent. The service manager was out of town and Terry Brunk stepped in and arranged a face to face meeting with the veteran technician that originally inspected our vehicle. He was very believable, but we decided to get a second opinion from another respected repair shop in town just in case. The second shop concurred with the technician's diagnosis, so we took it back to Markley to repair. The problem was repaired at slightly under the quoted price. It has only been two weeks since the repair was made and so far, everything seems to be working well. As importantly, I felt that both the service agent and Terry Brunk handled the situation in a very professional manner.

Allen K

Jul 25, 2013

Very good experience overall with friendly, polite customer service. The only complaint is the hour and 45 minute wait for oil change (we were told it would be that long, to be fair.) If there are any trends generally for times during the week/day that allow shorter waits, it would be nice if that were publicized so people with flexibility in bringing the car by can take advantage of those less busy times.

Karen Smith

Jul 22, 2013

David Lamb is the best service writer that I have ever seen since we have been going to Markleys since 1984. He really makes sure everything is fixed to the "tee" on whatever is wrong. Don't ever loose this service writer he is the best. Karen Smith

Loveland Jim

Jul 21, 2013

Always topflight! The only place I go for service. Keep up the great work!!

Mary D

Jul 21, 2013

The service representative was polite, very nice to me. The service was excellent and prompt. My experience was great.

Dennis Finkle

Jul 13, 2013

On June 16th my step dad and mom started the process of buying a new truck. After they purchased the truck they were never given any extra keys and the one key they were given wouldn't even unlock the receiver to take off the hitch. In fact the one sales person they talked to said if they wanted to remove the hitch they could use a torch. They called numerous times and either got disconnected, transferred to a voice mail or had a message taken that never had a call returned. I guess this shows you never sign the papers because then you never get any customer service because these people don't know the meaning. So buyers beware when walking in this dealership.

Steve D.

Jun 28, 2013

Top shelf all the way...don't change anything...your system for service can't be beat...your people know what they're doing and they care about the customer...and your waiting room is a 10. Signed A happy customer.

RWB1939

Jun 27, 2013

very knowledgeable sales person. Answered all questions in terms that technologically challenged seniors could easily understand.

LCCC Teach

Jun 24, 2013

Took my van to Markley for repair estimate, left with new CR-V. Gary Ihle was great -- no pressure, knew his stuff, made it sooooo easy and painless. Had been shopping for a nearly-new SUV for a while, hated all dealerships I'd gone to, even ones I'd used in the past. Planned to get a used Ford Escape, but thought I'd just check out the Honda Pilots & CR-Vs while the estimate was being done -- never expected to leave with a new CR-V -- which I love! (Really like the 35 mpg I'm getting, too!) Am recommending Markley and especially Gary Ihle to everyone I know.

Sleepy customer

Jun 11, 2013

Wonderful guys kept me from getting a ticket for a headlamp that was not working. And they gave my baby a bath!! Took almost no time at all and without an appointment. So Cool!

Steve M.

May 11, 2013

Courteous, quick and some what reasonably priced. The staff at Markley kept me informed of what was needed to be done to the vehicle before doing the work and made me aware of what things cost. They even gave suggestions to other places that could fix the built in DVD player for less money and provided the necessary information for me to get in contact with them. I have purchased parts from them this time and times in the past and they were very competitive with their prices and at times were cheaper than after market competitors. Some mechanical services are not cheaper at all but other are, one needs to shop around a bit but they always do a very reliable job.

Jeni Arndt

May 9, 2013

I had an excellent experience getting my car repaired yesterday. The people in the service department were outstanding--nice, knowledgable, fast, efficient and friendly! I was able to get my brakes fixed while the shuttle bus took me to the post office so I could run an errand. When I returned, I finished my emails, had a cup of coffee and . . .my car was fixed. I had an excellent afternoon all because of Markely Motors!

Duane and Sandie

May 9, 2013

We had our Honda Pilot serviced at Markley Motors for a recall issue. There is a Honda dealership in Greeley but we chose Markley after listening to referrals from family and friends. Glad we did!!! From scheduling the appointment, to the valet attendant, to our service advisor AND the parts department...each and every individual was friendly, attentive, efficient and helpful! The waiting area was clean with ample seating, televisions, a play room for the kids and they provide hot coffee, cold bottled water and cookies while you wait. When service is complete...they present you with a freshly washed vehicle and you are on your way! Markley doesn't just say customer service is a priority...they make you experience it!

T & B from Greeley

May 8, 2013

We just purchased two new cars (Buick & Honda) from Markley Motors and couldn't be happier with the deal and the knowledgeable staff. From staying late to help us get our decision and purchases completed to the great help from Adam and Marlin we can't thank you enough. It was a very good decision for us to come from Greeley to make our purchases as we could have gone to a dealer closer to home.

jwm

Apr 30, 2013

We have purchased five cars from Markley Motors over the past twenty-two years and have been service customers the entire time. We cannot speak highly enough of this dealership: the sales experience is always a good one. The sales staff works with us in a professional and straight-forward manner. The Honda service department is stellar, and continues to improve in efficiency and ease-of-use over the years.

Mark

Apr 21, 2013

Nice facility. I took our Accord in for a recall notice we received in the mail. You pull up and the overhead door is automatic. They open your car door and greet you with respect. Once I checked in and signed some paperwork, the wait for the shuttle was only 20 minutes, I enjoyed a cup of coffee and used the WiFI. Further, the repair only took half the time expected. The shuttle picked me up took me right to the shop where my car was waiting. They said the weather was to bad to wash the car, but I could come back and have it cleaned. Cool!

hulatree

Apr 20, 2013

It's a pleasure to take our car and truck Hondas in for service. Nice people, good cookies and coffee, good magazines to read, just not any problem.

Tom

Apr 17, 2013

Howly Cow! A lot different from when I last went to a dealership for service. Very customer friendly from when first drive in , in the olden days you had to park then walk in, to the hot coffee and cookies. It was a pleasure to have my car serviced a Markley Motors. I felt like I could stay there longer but they got done with my car too fast. Great Job!

Sarah

Mar 22, 2013

There was some initial confusion on some things, but felt that Markley handled it well and took care of things for us.

Rachel

Mar 22, 2013

We had been searching for a 2008 Honda Pilot. After test driving a few in the Denver area by large dealerships we were truly disappointed in the customer service and quality of the used vehicles. I found one on the Markley Honda website, called them and was connected to a salesperson. We set up a time for a test drive and bought it that day! We felt that our salesperson was very knowledgeable about Hondas, answered many questions and created a 'no pressure' atmosphere. Everything from the test drive to the paperwork was timely and professional. Thank you for making our buying experience a good one! I would definitely recommend Markley Honda to others!

Proud Rouge Owner

Mar 17, 2013

We drove from 110 miles away to look at a vehicle that we initially saw online. We called prior to leaving home to verify that the vehicle was still available. When we arrived, the vehicle was parked out front, ready for us to test drive. The salesman, Robert Little, had done his homework on the vehicle and showed us the CarFax right away! He even made sure that in case we decided to purchase the vehicle, that it had a full tank of gas!! Wow! The negotiation process went very smoothly and quickly and Markley was very willing to negotiate! The entire process was exceptional and I would highly recommend Markley to anyone looking to purchase a new or used vehicle!

Roger B.

Mar 8, 2013

The fact that I take my Ford F350 truck to the GM dealership speaks for itself. I trust the GM service team completely and I appreciate their efforts. Even when it means going the " extra mile " to complete my repairs, it is always done with patience and competence. I appreciate and applaud the level of service that is provided.

Bill G.

Feb 27, 2013

Your service dept. is one of the best and we will keep coming back!

Jon C Gilbert

Feb 14, 2013

It was a quick in and out which is what I requested. Excellent service combined with courteous employees.

Mary Alice

Jan 30, 2013

I trust Markley and Fisher Honda like no other! They are prompt and knowledgeable, but most of all trustworthy.

The C family

Jan 23, 2013

Just finished our 3rd purchase from Tom Wadlington at Markley Motors! We won't shop anywhere else! Everyone there has outstanding customer service, is knowledgeable and very friendly! Thanks, Markley Motors for a great buying experience!

Ken

Dec 20, 2012

This is the second time I have used Markley for servicing my vehicle and I absolutely love going there. Customer service at its finest!!! An interesting experience during my visits - First service the test showed it was out of balance in the rear (didn't fix), second service it showed balanced in the rear slightly out in the front. Strange phenomenon that I shared with the mechanic and obviously declined the balancing service. They balanced the front anyway and didn't charge me for it! Other than that interesting situation that they professionally remedied, my experience has been nothing but stellar. I will continue to get my car serviced there and any additional vehicle I purchase will be serviced there as well. A+++++++

Schnu

Dec 18, 2012

my car suddenly started acting missing and two of the engine lights came on last Friday morning. I dropped by Markley's to see if there was any way they could get me in, and the were more then obliging. Although they were very busy they were able to fix my problem that afternoon.

LITTLE OLD LADY

Dec 13, 2012

Used Express Service. Spent a comfortable hour sipping coffee and doing a puzzle. Repair was explained to me and completed about 40 minutes later. Practically drive in-drive out.

Dealer Causious

Dec 1, 2012

From the time that Robb Murphy first sent me an Email to the time we entered the show room we felt that they really wanted our business. My girl friend had purchased a new car from another dealer about 4 months ago and they didn't treat her any where near the way we were treated . It was clear that they just wanted a sale. Robb spent as much time as we wanted and made sure that all our questions were answered and that we knew how everything worked on our pickup. He even spent the time to set up the on star package for us. I could say more but just give these guy's a try for your next vehicle.

Honda Mom

Nov 21, 2012

We took our 2002 Civic in for recall work. They checked the car thoroughly and found another problem, but it was covered for lifetime. The part required was not in stock. They notified us when part became available and we were able to get our vehicle in that same week. They kept us informed and called when car was ready. Our car was ready in 3 hours from diagnosis to repair. We were very happy with Markley, and would recommend them to any Honda owner.

Insight-Fool

Nov 4, 2012

A first class experience as usual. Their new waiting area is a great place to work if you have a laptop or iPad. I spent a few very productive hours there yesterday.

Honda Lover

Nov 1, 2012

Thank You Markley Honda for taking care of us. We purchased a used 2005 Honda Odyssey "AS IS" in September and in October, found that the starter needed to be replaced. Markley set up the tow to the dealership and took care of us the same day. Markley even went as far as paying half of the total bill which was a huge blessing to us. THANK YOU Markley for your wonderful cutomer service.

currier

Oct 26, 2012

Great service on my vehicle. Reasonable cost for an oil change.

Holly C

Oct 23, 2012

We purchased two vehicles from Markley Motors. I found the buying experience to be a good one. The sales manager was straight forward and fair. We recently had service done on both vehicles and they were more than fair with us on working out the price.

Shellberg

Oct 18, 2012

Explanation of service done was not presented very well. Could have been more concise and informative.

Old Honda Owner

Oct 11, 2012

I was really struck by how professional, efficient, and courteous your staff was during my recent service visit. Everyone communicated clearly with me and I knew exactly what was up with my car. Also, I love the new facility. It is slick.

jimmy

Oct 2, 2012

I really appreciated the tag team approach that the team used during the sales process. I own a business and do not have lots of time to hang out in the dealership shopping for a car. Two of the sales team covered for one another to make sure they were available when I had time to view the truck and with followup of the preparation of the truck.

Accord

Oct 1, 2012

What a pleasant dealership, from the moment you walk in until you leave the whole experience is a joy. Very professional people through out the dealership.

Average Joe

Sep 29, 2012

As well as the necessary service, some post-sale detailing needed attention. We made a trip in for an "Engine Check" light and 5K service. The did that and saved us an extra trip in for the detailing which was scheduled for a later date! Thanks, guys!

PC Tech

Sep 29, 2012

Marley's service department continues to set the standard for customer service and satisfaction. I know of no other dealer who is as honest, fair, professional, and pleasant to do business with. I recently brought my wife's car in for an oil change, and the service department was kind enough to give it a washing afterwards. When I drove out of the parking lot, I noticed something very different about the car. I thought I was driving away with someone else's vehicle. I had to look around to ensure it belonged to my wife. It turned out the service department had cleaned the inside of the windshield and the entire dashboard. You guys are AWESOME. It's the little extras that make doing business with you such a pleasure. Keep up the great work!

Cindi

Sep 28, 2012

Gary was very knowledgable and made it easy to purchase.

shorter then five

Sep 27, 2012

service manager was extremely informative and explained all of things I asked him to check ie:brakes and brake pedal.

Carla

Sep 22, 2012

We tried buying a car at Markley eight years ago, but we were treated badly so I said I would not ever go back. We actually bought our Honda in Longmont. I was desperate this week to get my car fixed and I was going to be in Fort Collins so I took a risk on Markley and I was pleasantly surprised.

artie

Sep 22, 2012

My experience with the service i received was handled professionally. Thank you

just a woman

Sep 21, 2012

There has never been a time that I wasn't treated with the upmost respect. Every person is professional, courteous, will explain things to you if you do not understand. We have bought several cars and trucks from Markley and because of the excellent service and honest sales people always return. Great dealership!

Bonnie

Sep 21, 2012

A very good experience all they way around. Gary is great and, at no time, did I feel pressured to do anything but what I wanted to. He was patient as he had others waiting to see him; however, he showed me the new car I wanted to see along with a used car that he thought perhaps would work for me. In the end he helped me through the entire process very efficiently as I had an appointment later that afternoon and he was very good about finishing so I could meet my responsibilities.

Hybrid driver

Sep 10, 2012

I was in for a scheduled maintenance. Staff was friendly and effecient.

CivicRocks

Aug 31, 2012

The work done was top notch and communication was excellent.

The Doctor

Aug 30, 2012

I went in for an oil change on my new Odyssey. Gave a huge discount even though they weren't supposed to take my coupons. Love the new facility.

Grandma

Aug 29, 2012

Fast courteous...left with a clean shiny car working properly

Frustrated

Jun 26, 2012

Easily the worst car buying/service experience I've ever had. I bought a used vehicle from Markley Motors less than 10,000 mile ago and have had to go back to their repair shop on two separate occasions. They assured me they diagnosed and fixed the problem the first time (for a charge of +$1,000)I had the exact same problems just 6000 miles later so I took the vehicle back to Markley to be fixed. Markley basically said that they do not stand behind their work and that it would cost in excess of $1000 for them to fix the same problem again. I asked to speak with the service manager who more or less told me I was on my own. Very disappointing and frustrating

Rams4Life

Jun 7, 2012

I was in a terrible accident 2 years ago and thought my vehicle was going to be totaled by the insurance company. Jeanette was outstanding in her effort to not only fix my suv but to ease my anxiety during the entire process. My car looked good as new, was safe to drive and I was treated like a friend, not a customer "number". Since by experience at the body shop, I have returned to have the routine service done on my vehicle and am continuously blown away by how personal and trustworthy the service advisers are. It is rare to find that kind of culture in a dealership today. I will always return to Markley Motors for any auto needs and will always recommend them to my friends.

cargirl

May 17, 2012

I drive a saturn and am so glad to have the same quality service I had loved during the Saturn days. They aways greet me with a smile when I come in for service. There are never surprises when I pick up my car. The sales department is really know their product when I have questions about a new car purchase. I will always do business with Markleys. The Markley family have been good to the Fort Collins community for many years and that is just another reason to buy my next car from them.

Satisfied

May 14, 2012

I have a 2004 GMC Envoy and it has been into the Markley Body Shop on three separate occasions. The first two times were for minor bumper and related damage. The third time was for major repairs. I was worried that the insurance company was going to total my vehicle. Fortunately, the Markley Body Shop was able to repair it and this literally saved me tens of thousands of dollars. Honestly, it is as good as new. My husband has a Ford Truck and he will only use Markley for repairs and routine maintenance. I would not take any of our three vehicles anywhere else.

Nancy

May 14, 2012

I have a 2004 GMC Envoy which has needed body work on three separate occasions. Two of these repairs were minor involving bumper replacements and related damage. However the third repair required major body work. I was afraid that the insurance company was going to total my vehicle but Markley's body shop team was able to repair my vehicle. Thanks to Markley's I did not have to replace my vehicle and this saved me tens of thousands of dollars. It honestly is as good as new. I would not take any of my six vehicles any where else. Also, my husband has a Ford truck and will only take it to Markley's for maintenance and repairs. He also has been very satisfied with their work.

David

Apr 11, 2012

Markley trashed my near-new CR-V and made shoddy repairs to a door damaged in a parking lot. They made at least two attempts to repair the dent. The sight of the dent is still readily visible, their paint work is rough and pitted, they left the interior door panel loose and parts marred, they scratched the paint off the inside of the door, buffed off paint to the primer outside the door, left stains and grease inside the vehicle, and it is covered inside with grit from bondo that they sanded on the outside of the door. They trashed my CR-V.

NateGg

Feb 26, 2012

I think we got an okay deal for our Toyota. However, we were told we would get a certain price that included all taxes out the door. The did not cover all our taxes like they said and we have to pay an additional 600 dollars which sucks.