Used Cars for Sale at Mike Erdman Cadillac in Merritt Island, FL

Linda

May 6, 2016

Vicki Finder provided her usual professional and personable service, always keeping me updated on the status of the service conducted. In addition, I was provided a status of my Cadillac and recommended service for the next time. A very thorough and overall pleasant service provided.

Gooey

Feb 20, 2016

As always, Roy treated me with the utmost respect and my car was fixed perfectly. Will be back when my car needs service again. Thank you

RBaird

Feb 12, 2016

Over the years I have purchased 6 cars from this dealership. I would have been a complete idiot to do this if I were not very happy with the sales and service here and I don't consider myself an idiot.

George Soper

Jan 31, 2016

I have been dealing with Mike Erdman Cadillac for over 10 years and have experienced nothing but the utmost respect, courtesy, genuine fairness and concern for meeting my needs and desires. Before dealing with Mike Erdman Cadillac I received good but not exceptional service from the other local Cadillac dealers. I am a "Car guy" as well as a former human relations consultant who knows when either myself or my cars are not receiving genuine quality care. If you have not received genuine luxury treatment you have not dealt with Greg Kyzer, Cadillac General Manager, Harry Moore, Sales Professional or Vicki Finder, Service Consultant. These three individuals have brought back the joy of car ownership that was an integral part of home town dealerships.

Jan

Jan 27, 2016

I called and was told to come in right away. I had a tire with a slow leak. They got the SRX in immediately and put a new tire on. Service folks were professional and pleasant.

Maria

Jan 5, 2016

Everyone was so polite and helpful! Roy was very professional and friendly. We will be return customers when our lease runs out.

Thomas

Dec 31, 2015

Friendly, professional, and positive experience. Love the excellent service and can do attitude. Kudos to Greg Kyzer & Harry Moore. Top Professionals!!

William

Dec 31, 2015

Everyone at Mike Erdman was friendly and very helpful. They made my buying experience a very good one. Look forward to doing business again in the future.

Melvyn

Dec 25, 2015

Thanks to Emmett Gaube in Sales & Vicki Finder in the Service Department -- my experience with Cadillac cannot be better - they are true professionals !

John

Dec 23, 2015

Completely painless experience. I had three things that needed to be worked on, and I was in and out in a couple of short hours. Roy Swinson is a real pro and understands customer service.

Robert

Dec 21, 2015

I was in an unexpected hurry, something came up after I had made the appointment, and Vicki made sure I got out of there early.

Patricia

Dec 19, 2015

I am a single woman and I really dislike buying a car. When I first stopped at the dealership with my boyfriend, it was during the evening shortly before closing time. The salesman Emmitt greeted both of us not knowing who the buyer really was. I did not know what automobile I wanted, just that I had to buy a new vehicle. He answered our questions about various automobiles and was never pushy. When I said I did not want to keep him there all night as it was near closing time, he said no problem and he was happy to stay as long as I needed him too. He was very polite and knew his inventory. After a couple of days and looking around at other dealerships, I came back to this one and made my purchase. The entire staff was pleasant to work with and made my buying experience a pleasure. This is my 3rd vehicle I have come back to them to purchase.

James

Dec 16, 2015

This was the third vehicle I have purchased from Mike Erdman. I always get treated like family. Emit and Greg were very helpful. I will only buy from Mike Erdman.

Edward

Dec 16, 2015

THE MECHANIC NEW WHAT HE WAS DOING AND DID THE JOB GREAT AND FAST AS WELL AS ALL OTHER PERSONAL.

Margaret

Dec 11, 2015

Greeted promptly, informed of services, cost and time frame. kept updated, and completed work as promised and washed vehicle for me.

Janet

Dec 10, 2015

It is ALWAYS A Pleasant visit. Everyone performs to the highest level. From the driver who takes me to the mall, the service man, to the mechanic who takes care of my car. I love dealing with this company.

Michael

Dec 7, 2015

Greeted by my salesperson and directed to the service department since this was my first service. Assisted promptly and courteously. After service advised of follow up for further work which was scheduled.

Perry

Dec 6, 2015

My car was picked up for required maintenance and a loaner was provided for me to use while my car was being serviced. Great customer service!!

Doris

Dec 4, 2015

We have a long standing relationship with Vickie Finder, service advisor at Mike Erdman Cadillac. My wife started it 45 years ago and except for a few years with Lincoln we have continued to enjoy Vickie's exceptional patience, concern, expertise, and friendship. She goes out of her way to get and keep us happy. My last visit was was no different. She translated my concerns into "To do" projects and returned my SRX with her explanations of items to assuage my worries and complete the first class treatment of both me and my car.

John

Nov 19, 2015

Roy Swinson was extremely professional and responsive, and he kept me informed on my vehicle while it was in the service center. Always a good experience in dealing with the Erdman staff!

Robert

Nov 11, 2015

I took my truck in on Monday. They took me home. The parts were ordered and they keep the truck overnight. The repairs were made Tuesday and I was picked up at home. What a great operation. Thanks!!!

Cbrooks

Nov 5, 2015

Zachary Kaye was knowledge and helpful. He helped make my car buying experience easier.

Ronald

Nov 5, 2015

This is the third CadillacSRX we have purchased from Mike Erdman Cadillac. If that does not tell you how we feel, let me add that we live about 15 minutes from another Cadillac dealer and Mike Erdman Cadillac is about an hour away. We are very pleased with your sales and service departments and your Sales Manager is outstanding. All we come in contact with want to go the extra mile to take excellent care of us.

Nancy

Nov 4, 2015

Emmett was courteous and really made us feel like he valued our business. My son called and first spoke to Emmett on my behalf and encouraged me to do business with your dealership. He continued to pay us the same respect after the sale and I will definitely recommend your dealership to any of my friends and family. You have a gem of a guy working for you and having been in business for many years, it is a rare find. In addition, the finance department was very knowledgeable and he also gave me the same respect and appreciation of my business. Thank you again for making this a great experience.

Jay

Nov 2, 2015

Asked for my car to be finished at 12:00 and it was ready at 11:45. Thanks to the Service Tech!

Charles

Oct 30, 2015

During my most recent service experience my service writer Vicky Finder was very forth rite with me explaining that the shop was a bit under staffed for about a two week period which I appreciated very much. Vicky has always looked after our best interest as a customer and kept us in the loop. Vicky is a great advocate of Mike Erdman Cadillac and inspires confidence in the service department and does Her best to ensure that we stay with Mike Erdman Cadillac when it comes time to update our vehicles. We will be coming back for additional service work within a week when the service department is fully staffed. We understand that the service department employees take vacations from time to time and that the very competent head of service must sometimes assist other Mike Erdman dealerships when the need arises. Please convey our heartfelt and sincere thanks to Vicky.

Sandra

Oct 26, 2015

Vickie Finder is our service rep and one could not ask for a better person. She is meticulous, diligent, and listens to our concerns of what needs to be done, then makes sure that all service is completed in a timely manner. We have been most fortunate to have met her when we first moved to MI last year. By far the best service representative we have ever met in our years owning cars. Vicki truly cares about the customer and your dealership is lucky to have her. We have recommended her to several of our friends in the Melbourne area.Thank youSandra Roberts

Roseanne

Oct 23, 2015

very helpful staff and a pleasure to do business with, I would be pleased to recommend your dealership to my family and friends

Garry

Oct 18, 2015

Everyone was very courteous and professional and we couldnot have been treated any better by our sales associateDella. She answered all our questions and when she was notsure of something she did not bluff but rather found theanswer. I respect that behavior very much.

Richard

Oct 14, 2015

Picked up a missing part from my vehicle. Service put it in for me. Have brought my vehicle to Mike Erdman numerous times the past few months. Purchased it used somewhere else. The service is excellent and I will definitely be purchasing my next Cadillac from them!

William

Oct 13, 2015

service was done quickly and well done 100% satisfied i would recomend mike erdmans to everyone in the area for service

Lelia

Oct 9, 2015

As always, the service was excellent. My car was finished before the project time of completion. My service rep. was very helpful.

Irfan

Sep 30, 2015

Harry and Greg did a great job! Made it very easy to purchase my new car. Harry took as much time for us to understand our new 2016 Escalade ESV. Very patient with our family. Greg communicated every step of the way, and answered all my financial questions. I would definitely go back again. I have always been a foreign car buyer, and visited other Cadillac dealers before I purchased. Other dealers just did not make the effort of show the enthusiasm as Harry and Greg!

Jayne

Sep 27, 2015

The process was quick and easy - I received the initial information, vehicle specs and photos, as well as pricing on line. The on-site service was fast, professional, and friendly, even on a busy Saturday. It was a pleasure to do business with Emmet Gaube and the team at Mike Erdman Cadillac.

Delores

Sep 25, 2015

Excellent salesman and follow up. Willing to go the extra mile to help me to understand all of the multiple function of my new vehicle.

Robert

Sep 21, 2015

Vicki always goes beyond the call of duty, she is so friendly and makes sure you are a happy customer. We are happy, the car was finished at the time promised and cleaned even tho it was a rainy day. Five stars from us!

Gabe

Sep 20, 2015

Everyone there is great and cordial. The only thing wrong was that my problem was not resolved. There is a rattling noise in the dash when the A/C is on and it wasn't resolved. However, I was told that if the problem is not resolved to bring the vehicle back.

Glenn

Sep 14, 2015

My car was taken care and Roy advised me of everything that needed to be worked on. My car was taken care of and runs really good.. Thanks for the service I even downloaded the app on my phone

Judi

Sep 12, 2015

The sales staff was courteous, friendly and knowledgable. A lot of time was spent going over the features in the car, no matter how many questions we asked, it was never a problem. We were there so long they offered to buy us lunch! We refused, but we came back right after lunch to close the deal. We can't say enough about the professionalism of every staff member we dealt with. We would not hesitate to buy our next car at Mike Erdman Cadillac. We are satisfied with the price, the trade-in and quality of our new Cadillac. Richard, Greg and Abe were all terrific! We understood that the facility was being moved shortly.

Lynnette

Sep 8, 2015

My buying experience with Harry and Greg was wonderful!! I am a very busy person, and both were so patient with my timing. They went above and beyond making my purchase a smooth, no pressure pleasure. I've already told all my friends!!!

Ray

Sep 7, 2015

I wasnt planing on buying a new car, i just had my old one in for service and i walked in to the cadillac showroom just to see the new cars and i couldnt resist the salesperson della taylor and the manager greg made the buying experience just great car buying is not what it used to be its a brand new experience

Sandra

Sep 7, 2015

We love Vikkie. All service people should be like Vikkie. We have recommended your dealership because of her caring service. Mike Gerrard and Sandra Roberts

Julia

Sep 4, 2015

My car was done pretty much on time, extra work found in the maintenance review was also done in the agreed apron time. My car was clean and everyone involved was professional and courteous.

Anita

Sep 1, 2015

Outstanding experience with salesman Richard Ramsey and GM Greg Kyzer!! Long standing respect for my service manager Billie Stevens - that's why I chose to stay a Cadillac owner at Mike Erdman Cadillac!!

Jan

Sep 1, 2015

Our experience in August 2015 at "Mike Erdman Cadillac" was excellent. There was no hassle and no stress. The sales, service and finance people were very good. The car transaction was also very good. Our sales representative was Mr. George Essery, our service representative was Mr. Roy Swinson and our finance representative was Mr. Anton Oarama. Their consideration and performance was top notch. My wife and I thank you all for this experience. Nice car too. "Thanks" too, to Mike Erdman.

Harry

Aug 31, 2015

Salesman Richard Ramsey did an outstanding job is selling us our new Cadillac. He went over each and every feature on the vehicle; new safety items; and Cadillac service. He made my wife and I feel very much at home and he gained our trust. He deserves a bonus.

Donna

Aug 28, 2015

Everything went well and my service adviser, Vicki Finder, was great -- as usual. She always sees that everything goes well. Thanks, Vicki.

Max

Aug 25, 2015

It was an excellent experience. I don't like having to go in for repairs, but everything was handled in an efficient professional manner. I was kept up to date on the progress and advised that parts had to be ordered and given a new estimated time that repairs would be completed.All in all an excellent visit.

Kelly

Aug 21, 2015

I have had all the vehicles in my family "8" serviced at Mike Erdman and have always had super great service. THEIR THE BEST

Donald

Aug 21, 2015

Vicky, in service, was outstanding. She let me know how long it would take and the approximate charge and she was right on the money. The whole service department does a great job.Thank you,Don Towle

George

Aug 20, 2015

Vicki once again had me in and out of the service department in quick time......she remains to be the best :-))

Eltje

Aug 17, 2015

Really appreciated the service. Customer friendly staff, especially appreciated because the car was not bought by Mike Erdman Cadillac. will return for sure for regular service since tho was on a recall regarding the sunroof switch.

Richard

Aug 17, 2015

Had a few issues with a car I purchased from another dealership. It took 3 days but all problems were fixed.

Cheryl

Aug 12, 2015

Vicki is the best! She always makes me feel like her most important customer, keeps me updated with the progress on my service and responds knowledgeably to all my questions.

Kenneth

Aug 12, 2015

Emmet was great to deal with! Made our experience easy and pleasurable. We will recommend him and dealership to our friends and family.

Carrie

Aug 12, 2015

Your service dept. is superb! I've bought several cars over the years but never experienced such a great place as your dealership!Your service writer Vicki has reached the pinicle of her profession! She has a great personality and is extremely helpful in every respect. You guys are my permanent dealership!

Dorothy

Aug 11, 2015

Vicki really took care of me, as a drive in with no apt she did her best to take care of my vehicle problem and get me on the way.

Joe

Aug 10, 2015

Our Sales Person, Della Taylor was GREAT!!! We were Della's first sale, she was so pleasant. The entire Cadillac Sales group was AWESOME!! Thank you for a wonderful experience.

John

Aug 3, 2015

My car needed a tow, and A tow truck with a very nice driver, Chad, drove me and my car back to the dealership where a rental was waiting for me. Everything went very smoothly. Roy in service always does a great job!

Richard

Jul 30, 2015

Always great service. Love the personal attention. Picking up and bringing back my car is such a nice touch. The people at Mike Erdman Cadillac are number ONE ! Wouldn't trade anywhere else.

Thomas

Jul 29, 2015

Harry Moore is an excellent people person. He is highly qualified, very thorough and extremely patient. In all my years of car buying he is by far the best salesman I have encountered.

Charles

Jul 25, 2015

The appointment was for an oil change, but I reported low tire pressure in the rear(driver side) tire. The Service Tech said that would be no problem to examine and evaluate and besides the tires were to be rotated and balanced anyway. The mechanics discovered a bad valve stem and quickly replaced the defective unit. I was in and out in a reasonable period of time with no concerns about the safety of my tires.

Max

Jul 25, 2015

Everything was handled in a very courteous, prompt, and professional manner. I could not have asked for anything more on this visit.

William

Jul 24, 2015

Got a chance to look at the newer cars and got an idea of what I may be interested in the near future.

Shirley

Jul 22, 2015

I was greeted immediately by Vicki, and I was very pleased with the competent and friendly checkin. The time it took for service was no longer than expected. It was a positive experience.

Barbara

Jul 18, 2015

The attention and communication addressing my specific needs was excellent; Charlie Hodge, sales, is extremely personable and efficient - you are fortunate to have such a conscientious employee. There were issues, but the staff addressed and resolved each one promptly - can't ask for more than that!

Robert

Jul 12, 2015

I've bought 6 cars here, and the last 4 from Harry Moore, along with Vickey Finder I wouldn't go anywhere else.

Carlin

Jun 29, 2015

The liftgate on our SRX was malfunctioning and the dealership fixed it as well as fixing recalls I didn't know we had. Good experience. Now if you could just get my name correct, it's Colin not Carlin.

Kenneth

Jun 28, 2015

We have had many autos from your dealership and have been dealing with Vicky Finder for all those years. What a remarkable lady. She deserves a pat on the back. Also Harry Moore is a top notch employee also. Keep up the good work!!!

Shawn

Jun 23, 2015

So far. Good. The part for my car was delayed and that was no one's fault. However I think the dealership handled it well.

Anthony

Jun 18, 2015

my experience with my service was excellent Micheal Young my service rep to the mechanic that worked on my car was great enough said

Brian

Jun 18, 2015

stopped in for my first service, a pit stop check and installation of premium carpets. Very courteous, prompt service. Waiting room was comfortable. I suggest offering some complimentary soft drinks or coffee and an improved magazine selection.

Ronald

Jun 17, 2015

Starting with the call to make an appointment and ending with all our requests being taken care of . We were treated like good friends that everyone was happy to see and do whatever it took to please us. 100% satisfaction, totally happy with everyone we come in contact with. We are happy to tell our friends and family where we get such great service.

Jim

Jun 13, 2015

Couldn't make my initial appointment to medical issues. My Service POC at Mike Erdman Cadillac Mr. TJ Jennings stayed with me and Scarlet. When my wife Karen & I were back in town, TJ followed upon up "on his own" to properly set up service for Scarlet. Also checking up with us was Mr. Bob Terry who has constantly been at Scarlet's side since Karen & I took possession last Labor Day. A big thanks to everyone at Mike Erdman Cadillac.

George

Jun 10, 2015

I had a very friendly and honest experience. I never felt pressured or taken advantage of. The staff was very knowledgable and accommodating.

Lawrence

Jun 5, 2015

I'm from NY and I've been using Erdman Cadillac for repairs TJ helped me out when my car broke down Thanks for fast and friendly service

Gwendolyn

Jun 5, 2015

Vickie is always friendly and has a sense of humor, all service work is done as requested and in a timely manner

Charles

Jun 4, 2015

J.T. Jennings was busy with another customer but acknowledged my arrival and afforded me the same courtesy and attention when it was my turn in the queue. All prior arrangements with loaner car went smoothly and my vehicle was ready the same day. It was a pleasant surprise to have repairs correctly done the first time. All in all it was a pleasant experience for warranty replacement work.

Lynnette

Jun 3, 2015

Vicki is great. Not sure that service techs are as thorough as they could be. Window works from back seat, but not by button on driver's door panel! Should have checked before I left the service center. Can we schedule another appointment to see if this can be fixed???

Judith Or Charles

May 30, 2015

Our service experience was excellent. TJ did an outstanding job of providing the necessary service and communicating directly to us in a timely manner. Regrettably, due to pricing and availability, we were not able to purchase our CTS from Mike Erdman. Please keep up the great service and I'm sure we will be discussing our next Cadillac purchase with you.Thank you.

Jim

May 28, 2015

My service manager, Vicky Minder, was excellent. She had Rick diagnose my problem immediately. I was out in less than an hour and the charge was less than $73.

Rose

May 25, 2015

Roy Swinson is the ultimate professional. He is friendly, concerned, and always takes great care of us and our vehicle. We really appreciate him.

Dorothy

May 17, 2015

Made an appt on line and shop didn't have it, but took great care of me. Was getting routine maint and was advised of a recall on my vehicle and got that done as well. Vicki took real good care of me. Thank you

Edythe

May 15, 2015

I was very fortunate to be selected as "customer of the day" on my last visit. What a special treat that was! My car looks brand new and Mr. Jennings kept me informed of the time frame and the services. It made my week. Thank you.

Theresa

May 6, 2015

When I drove in the lot Emmett greeted me and right off I knew I came to the right place to buy a car so friendly and professional, Everyone made me feel like family they were wonderful ,I will tell everyone to buy a car from Mike Erdman Cadillac. I love my car.

Charles

Apr 30, 2015

Was very easy to get an appointment that was convenient for us. Everything on our list was completed except for one item that needed parts to be ordered. No problem! Quick and courteous transportation home while car was worked on!

Robin

Apr 30, 2015

I have always had great experience with you. Billy used to handle my service and he was wonderful. TJ helped us this time and he did an excellent job!

Sharon

Apr 30, 2015

I took my leased 2012 SRX to be serviced. I explained that I was considering purchasing the car. The service manager came to discuss that leasing a new car would be less expensive than buying the 2012. He showed me stats for each vehicle. The process seemed logical and I decided to lease a ne 2015 SRX. I was treated very well.

Milton

Apr 27, 2015

It had been at least a year since I my car serviced, so I thought you did a wonderful job.

Maria

Apr 23, 2015

Even though it took a little longer to complete the body work on my car, I was still very pleased with the level of service and professionalism displayed by the Mike Erdman Cadillac employees.

George

Apr 22, 2015

Could not ask for any better then our salesmen Richard Ramsey and General Manager Greg Kyzer . Pleasant, knowledgeable on product and financing. Second time leasing a Cadillac and are very pleased with Mike Erdman's performance and staff. I will be back in 39 months for an other Cadillac.

Kelli

Apr 22, 2015

As always, staff is very courteous, and knowledgeable. Always a pleasant experience. Vicky Finder has gone above and beyond, as has service manager Rick (last name???) to help with any issue on vehicle and it's greatly appreciated.

Jan

Apr 22, 2015

Enjoyed the buying experience at Mike Erdman Cadillac. Harry Moore was extremely knowledgeable and helpful in selecting my SRX. In addition, the sales manager Greg Kyzer was very helpful and knowledgeable. I appreciated the fact that neither Harry nor Greg were high pressure which made for a comfortable buying experience. They go the extra mile to provide service after the sale as well. Harry stopped by to go over all the vehicle features a few days after the sell just to make sure I had everything setup the way I wanted and that I was comfortable in knowing how to use all the new features/function of the vehicle. Many thanks for making my first Cadillac buying experience a five star one!

David

Apr 22, 2015

The whole experience from start to finish was EXCELLENT and I am very happy to have dealt with your Company. I would also like to give a big thank you to Richard Ramsey, the sales consultant, he was fantastic. I would also like a big thank you to go to Greg Kyzer your General Manager for all his help and expert management.

Doris

Apr 20, 2015

Their response to my dilemma (seat belt problem) was overwhelming. They gave me a loaner, told me that I couldn't drive MY car until fixed because of a possible $10K fine if stopped by a policeman, kept me informed of the progress of getting the replacement part, and finally washed my car before letting me take it home! Outstanding care and consideration.

Arthur

Apr 20, 2015

Your Service Manager Vicki did an outstanding job of taking care of my tire problem. Although busy she took the time and got help to find my missing tire warranty paperwork. This was over and above what I have experienced from most service departments, ended up saving me the cost of a new tire. It leaves a very good feeling about your organization.Art Crocker

Deborah

Apr 15, 2015

On-Star dropped the ball on my call. Thankfully, Samantha and a nice gentleman in the service dept. did everything they could to obtain a battery and install it in 15 minutes before closing !!!! Thank you again 111

John

Apr 15, 2015

Your Ace Team Service Writer, Miss Vickie Finder always just finds a way to get everything done, even though chaos surrounds her desk (that's what happens whenever everything else around her is landing in her lap at the same time). Whatever you are paying Miss Finder it isn't enough. Truthfully she is so thorough, so professional and she always keeps the customer calm during some stressful things that might be going on with their cars. Cudo's For Miss Vickie Finder :)

James

Apr 11, 2015

Harry Moore is an excellent salesperson, verry professional and detail oriented. The service department is one of the most professional that I have seen or that I have dealt with. They are expidient and thorough.

Kelli

Apr 10, 2015

I can't tell you how pleased I am with the service at Mike Erdman Cadillac. The Service Manager Rick, and Vicki Finder went above and beyond to work warranty issues on my CTS. I did not purchase my vehicle from Erdman, but after the knowledgeable, and courteous staff helped me, I know I have found the best dealership for my vehicles needs! Thanks so much. A+ service department!

George

Apr 10, 2015

Vickie Finder ALWAYS keeps me as a customer up to date as to the findings technicians locate and we discuss the steps to keep my 05 Cadillac in good working order. She is to be commended on her constant appreciation for my business. She is extremely knowledgeable, polite, courteous and accurate and after so many years, she continues to make my time there fun . Thank you for keeping her on board - Patty Sweetman

Calvin

Apr 9, 2015

My recent purchase of a 2015 SRX Cadillac from the dealership was extremely pleasurable without a doubt! My salesman, Jean Duperval was very professional and knowledgeable when it came to servicing my as a customer. Hats come off to him for another job well done, in pleasing me.

Carolyn

Apr 8, 2015

My experience with Mike Erdman Cadillac service department was definitely a very excellent first time impression with very friendly,professional service mgr. , including thorough diagnostic and timely repair in the service department to friendly transportation service. Although they were very busy, service mgr. TJ Jennings was very kind and patient and I was able to pick up my car later the same day.! Great Job!!!

Todd

Apr 8, 2015

Driving a loaner down to me, then driving my vehicle back. That is the UTMOST in customer service. I will forever buy a vehicle from Greg Kiser and your sales team.

Jack

Apr 8, 2015

I am thankful for the honesty and integrity displayed by the service team. As an out of town client experiencing difficulties during my trip, I could not have asked for better service. Truly a great operation with first class treatment!

Debra

Apr 6, 2015

SERVICE PICK UP & DELIVERED MY CAR. WENT IN FOR FULL SERVICE AND A RECALL. HAD IT BACK TO ME IN 3 HOURS. GREAT SERVICE. A+++

George

Apr 5, 2015

Vicki Finder handled my warranty repair very efficiently. She greeted me warmly like a VIP customer and explained what was going to be done, arranged a loaner Cadillac and made certain my car was returned in the same state of cleanliness as when I took delivery. She explained exactly what was done. This was all accomplished expediently with little or no inconvenience to me. Vicki completes the luxury car experience for which Mike Erdman Cadillac sets the standard.

Mary Ann

Apr 5, 2015

There are not enough words in our vocabulary to tell you how wonderful my whole experience was from when I walked in the door and was greeted by Greg Kyzer the Gen. Mgr and then he introduced me to the best informed and helpful salesperson I have ever had in over 45 years of buying cars. Harry Moore is what all salespersons should be in order to give a customer a wonderful environment in which to decide to purchase a car. Thank you to all with whom I had contact in the Mike Erdman Motors Cadillac Dept It truly is a stress free, relaxed and family feeling experience. There is no other dealership like it that I have ever seen. Rick in finance was great, too.Mary Ann Huysman

Max

Apr 4, 2015

What more can you ask for? Prompt service.Friendly, and courteous. In and out as promised. The car was returned in clean pristine condition.

William

Apr 4, 2015

This is the second vehicle we purchased from Mike Erdman and the experience has been great. Really enjoy talking with Greg and Emmit. I have visited the dealership several times to just look and talk to the staff.

David

Mar 19, 2015

IN OVER FORTY YEARS OF BUYING NEW AUTOMOBILES, THIS HAS BEEN THE BEST BUYING AND TRADE-IN EXPERIENCE I HAVE EVER HAD. AS A SNOWBIRD, I'VE HAD CARS SERVICED AT THIS DEALER AND WAS ALWAYS SATISFIED, BUT THE SALES DEPARTMENT REALLY IS FIVE STAR! I'M LOOKING FORWARD TO DOING IT AGAIN NOW THAT FLORIDA WILL SOON BE MY PRIMARY HOME.

Marie

Jan 25, 2015

Just purchased a new Nissan Rogue. The staff and my salesperson Jean Duperval was excellent. They explained all the features in the vehicle and were extremely helpful. The financing process was smooth and fast. I highly recommend this dealership to anyone interested in purchasing a new or used car!!

Carnut

Nov 17, 2014

Found a BMW online on cars.com that was at their dealership. I live over an hour away but was able to negotiate a good deal over the phone with the salesman and sales manager. When I went to see the car I was met by Carlton, a friendly guy who did not try to push the deal. The car was better than I expected. It had been detailed better than any used car I had ever seen. The paperwork was already done and and they were able to apply for new NY tags for me. It was a smooth deal all the way around and made what is normally a stressful situation a piece of cake.

Kenneth Fischer

Oct 27, 2014

The people I met at Mike Erdman Nissan were more straight-forward and straight-talking than I expected. It was a breath of fresh air to have a car dealer say what they mean and back it up with no excuses. Since I am a businessman, I understand that the "culture" has to come from the top, so I credit Mike Erdman himself for setting a standard that his employees definitely follow. Thank you, Chris Compton, for your excellent attitude that made the buying experience as painless as possible. And Phil in Finance was highly skilled and a master of presenting the options clearly. I would recommend don't just cut a deal anywhere without checking with Mike Erdman Nissan first to find out what the REAL story is. I could not be more appreciative of the treatment I received.

andrea6158

Dec 24, 2013

I brought my 2007 CTS in for an oil change. I was told it would be ready in 2 hours. I returned 6 hours later to be told it was in the bay getting the oil change. Funny because I saw my car still in the parking lot where I left it. When I asked then why they said it was in the shop getting the oil change when it was still in the parking lot where I left it their response was "we are busy" I took my car keys and left and will NEVER return. I now take my car to Murphy Cadillac in Melbourne. Their service department and staff give 100% and treat me with respect. I will NEVER recommend Erdman to anyone. Terrible service & customer service!!!!!

Richard R

Mar 7, 2013

I will continue with my long term relationship with Mike Erdman for both sales and service, they are really trying hard to be the best in this business and it shows in the efforts by all the staff.

AJones

Mar 2, 2013

People are friendly, very knowledgable about their jobs and will help you in any way. I am more than satisfied with the interaction of the personnel and the work performed.

M&MNascar18

Feb 21, 2013

The professionalism and courtesy of your body shop is exceptional. I dealt with David Drysdale, who stayed late one night so I could have my estimate written up. Vinnie Pychewicz kept me informed along the way of what was happening (finding more damage once the bumper was off).and dealing directly with the insurance company for me. My Cadillac SRX is back to looking like it should. I can't thank your body shop team enough!!!!!!!!!!

KAMeyer

Feb 8, 2013

Excellent service and wonderful people! The car was ready in the time specified with no problems. I would recommend this dealership.

Nissan fan

Feb 17, 2012

My wife and I test drove an Altima last weekend. The sales rep and manager were knowledgeable and helpful in every way. We especially appreciate the fact that there was no pressure, and our time constraints were honored. This eill be the 5th new Nissan we have purchased here, and we will continue to be loyal customers.

UNC-USAF-RN

Nov 3, 2011

I've taken my son's car for scheduled srvice twice and Billy Stevens has provided awesome customer service! I am able to make service appointments convenient for me, usually on Saturdays, and the service technicians are always quick. Thank you!

Loves Red Cars

Nov 1, 2011

I had all 4 of my Nissans in for service in one day. As usual, I received excellent personalized service on each separate vehicle. I have been buying and servicing my cars thru Mike Erdman for about 15 years. I would not keep going back if I wasn't getting superior service. Roy, my service manager, knows my vehicles about as well as I do.

Billy

Oct 31, 2011

Over the years, I have found Vicki has successfully blended being a rep of Erdman Motors and a rep for the customer. She does this very well--and this visit was no exception.

STRICK

Oct 30, 2011

ALWAYS GREAT SERVICE! ROY SWINSON IS AN ASSECT TO YOU.

CClowrider

Oct 28, 2011

I went in for an oil change and received a Free tire rotation with it. I was very satisfied with the work that was done. Billy also brought it to our attention that we will be needing a new battery soon and replaced the battery cable for us.

average customer

Oct 24, 2011

Always GREAT service at MIke Erdman's Nissan dealership. I've been going there for over 10 years and have always had very good experiences.

Chukster

Oct 23, 2011

Drove 400 miles to buy a Jeep only seen in photos, the Jeep was as advertised, got a good deal, they registered and tagged it right there on Sunday! There was only one key and no owner's manual, Emmit, our salesman promised to send them, as they had to just order a manual from Chrysler. The Jeep is a limited edition #246 of 1000 but was missing the spare tire cover that came with it, I asked Emmit about it and shortly thereafter I recieved the key, manual and the tire cover in great condition. These folks go the extra mile!

Nissian

Oct 22, 2011

The service and repair was excellent. I have had my SUV service at h=the dealer since I bought it.

Richard

Oct 21, 2011

This is the last time I will have my vehicle serviced at Mike Erdman's. I brought in a coupon that discounted my cost for an oil change by $19.00. After the discount I paid $35.80 for an oil change and tire rotation. This is a total of $54.80 for a tire rotation and oil change. This is an outrageous cost and the last time you will receive business from me.

Sheri

Oct 21, 2011

Everythinh was super. Billi is great. Pla e is clean

Loves green

Oct 16, 2011

Escellent service as alwaus by Vicki Finderand the team of mechanics

afgojl

Oct 14, 2011

Everything was done as specified,quickly, efficiently and politely.

jamilynn

Oct 11, 2011

I have had two Nissan's from Mike Erdman dealership. I have had quality service over the past 6 years. The salesman we work with always treats us like a friend and is very personable. The service department is awesome. They always make sure we are satisfied and always go above and beyond.

Happy Customer

Oct 10, 2011

As always the environment was friendly the service was exceptional.

a friend

Oct 8, 2011

service was excellent (oil change) and the price was reasonable. I had to go to the main building for a drink of water.

Tommy

Oct 3, 2011

Billy, You were truly outstanding. Thanks for the "heads up" on my tires, rotation & alignment. Tom Bowler

Inthegame

Oct 3, 2011

We recently moved to FL and had "car trouble." They treated us as if we purchased car from them (it was purchased in Colorado) and gave us OUTSTANDING service, explainations to my wife (always important), and made us feel important.

workaholic

Oct 3, 2011

I purchased my new Quest just 2 weeks before leaving on a road trip I had planned for three years. I received great informative help in my needs from my salesperson prior to my purchase. Thank you Jonathan. Upon my return I returned for service and received great service as usual from my service manager. She covered all aspects of questions regarding my service and offering helpful hints. Thank you Vicki

Truck Man

Oct 2, 2011

Great service, use them for my frontier truck. Service Rep Vicki Finder is outstanding and goes out of her way to take care of her customers. Thanks Vicki!

Linda

Sep 25, 2011

When I came in later that day to have the key coded and pick up my mats the service man checked the box to make sure the mats were the right brand and color. To my surprise, I had real Nissan mats for my car. My first set didn't and it was a new car. Yes, I was a regular customer at one time when I had bought your FIRST aurora off the show room floor. The salesman said it had been there for only 15 minutes. My husband fell in love with that car and just had to buy it for me. I felt so lucky and proud. We drove that car for 10 years and it never went out of style. It was a classic in its own way. We put 110,000 miles on the car and eventually traded it in. It wasn't that something was wrong with the car. But my husband had become gravely ill and I needed a mini van . Since then my husband Rick, who had also frequented your place, passed on. After his passing, I bought this 2006 Nissan Altima back in 2007. This was my first experience buying a car on my own and I was treated very kindly, respectfully as a female coming in on her own to buy a car. Rick had taught me one thing. He said that if you treat this car as your best friend, change the oil, rotate the tires, drive it carefully and just maintain it, it will last you a long time. He had bought years ago a Toyota 4 Runner and it had over 200,000 miles on it before he had bought a black pick up truck from you. So you see, we have been customers for some time. Rick and I used to have a mechanic that always kept our cars in good health. The only time we didn't use him was when I had the aurora and I had bought a maintenance agreement. I still use the same mechani >20 years. Vickie Finder paid me such a nice compliment. When the key was being coded, apparently they were checking out my car since it hadn't been brought into your place for servicing. When they had completed, she said I have a compliment for you. Her comment was "I don't know who has been maintaining your car, but they have been doing a good job because we can't find anything wrong with it". What a warm compliment to make to someone that had not been using your service for maintenance. Vickie was polite and professional. I have seen her there for years now. She has always been that way.. Sometimes, I didn't shine with professionalism, but even during those times, your service people did. Kudo's to you Mike Erdman for hiring quality staff who feel that the customer is valued. Believe it or not, I have thought about trading my car in for a newer car, but I don't know if it is really needed. Other then the dings on my car, that thanks to people who park next to you and do not care, my car is running very good. No real need to change, I just like the looks of the newer car. But then I am a woman that likes to know that her car is going to get her from point A to point B without difficulty and without roadside repairs. Being single now isn't easy and it's hard to trust but I do like your cars and I have appreciated your professional service when I have come in there. Sincerely, Linda Wagner RN, CEO Did you purchase a vehicle from this dealer? Yes in the past, but not at this visit. Now let see if I can be lucky enough to win a car.

JPJPJP

Sep 23, 2011

There just is not to many times in these days when you can sense somebody is genuinely happy to help you with anything & everything that may be on your mind all the while when they are working out in the heat, with loud noises from other vehicles and all the craziness that is a service department. At M.E. the same gentlemen has been assisting me with my new truck purchase since 2007 and he always has a smile on his face and what really impresses me it does not matter how long it has been since being in last, he always remembers me and calls me be name everytime... Roy Swinson is one of the main reasons I choose to go back to this dealership for any & all needs. I trust him 100%. He is an invaluable team player in my eyes!Sincere Regards, John Page

sungazer

Sep 23, 2011

as usual, sevice was on time, priced as quoted, and car run great.

Have None

Sep 22, 2011

I have leased a 2011 Nissan Sentra from Mike Erdmann Nissan ..... I love my car! I have taken it back to the dealership service department for my oil changes and regular service needs. I find them to be friendly, courteous, knowledgable and very patient! They always answer all my questions with great detail and I have yet to walk away feeling anything but complete satisfaction. That includes all the years I had my 2003 Corolla as well. You just can't beat Mike Erdmann dealership for cars and/or service!

Magic

Sep 21, 2011

The service department at Mike Erdman Nissan did a comprehensive repair on a tire on my new Sentra. Billy Stevens, Lead Service Consultant, was polite, personable, and professional. My vehicle was repaired and returned in a short period of time, even when I had not made an appointment!

Cuber

Sep 20, 2011

I did not purchase my cube from Mike Erdman Nissan, however, I did take it there for service. I was met by Jerry Glotz who immediately began the checking in process. Although I was there due to a bad motor in the driver's side window and a steering column issue, Jerry explained that there had been some recalls and thoroughly followed up to see if any pertained to mine while he had it at the service center. Parts for every bit of work had to be ordered, but Jerry kept me well informed during the entire process, including offering a loaner to me while they took care of the repairs on my cube. Being in a customer service environment myself, this is what customer service is really all about. Going the extra mile! Outstanding!

loves nissan

Sep 17, 2011

I recently had my 2010 Nissan Altima serviced at Mike Erdman. The service and care that was shown to me was exceptional. Vicki Finder is my service representative. She is also my husband's service representative. We would not go to anyone else. Vicki always takes care of us, and makes sure that everything is to our satisfaction. That is why we go and will continue to go to Mike Erdman for our cars.

sabrina

Sep 8, 2011

This was my third time returning to this dealership, and unfortunately was due to an accident. Willma was more than helpful not only over the phone, but also in person. I had to come up there twice to get something out of my car, and each time Willma was more than pleasant. So it is clear to me that this dealership cares about who they hire and I certainly appreciate it.

Altima Guy

Sep 7, 2011

My repair was quick, easy, and affordable. I enjoyed the air conditioning and free Wi-Fi on my laptop while I waited for my car. It was done quickly and returned to me all fixed. I go to Mike Erdman for all my service needs!

Heidi

Sep 1, 2011

This is my third Altima, and honestly they are really hard to beat for quality at an affordable price.

altimaowner

Aug 31, 2011

It took them no time at all to service my car. All of the employees were extremely helpful, friendly and knowledgeable. Would return here

Walter

Aug 31, 2011

I schedule service for my Nissan xterra through Roy Swinson. He is always responsive and professional. I am very pleased with the service I receive.

Sandy

Aug 30, 2011

I have bought my last 3 Nissans from Mike Erdman and could not be happier. The sales and service staffs are very attentive, professional and do everything in their power to make my visits quick and painless. My last car purchase there was completed very quickly and the salesman was very knowledgeable and courteous. He made sure all I got the car I wanted at a fair price and took the time to set all the accessories up and go over all of the vehicle's features. My last service appointment (oil change) was efficiently schedules and completed with no problems and even included a free car wash. I travel 60 miles to get to Mike Erdman because there is no better place in central Florida to buy and service a Nissan.

sentra

Aug 26, 2011

After having a recent tire put on at TIre Kingdom, I kept hearing a strange noise. ME Nissan found the problem quick, explained in clear words how to fix it, and didn't charge me a ton of money. I would trust them 100% and recommend them to everyone!

Skyliner2

Aug 19, 2011

The employees are very nice and knowledgable. The service is the best I've ever had!

sparky

Aug 18, 2011

Jerry in the service department was polite and to the point. I really liked the fact the car was cleaned when I got into it. That means a lot to me with my busy schedule. I am a customer for life.

Old retired person

Aug 14, 2011

Brought in my Nissan frontier for repair. Vickie, the service rep did an outstanding job of coordinating my repair. The work was completed on time and was well done. Thank you. BF.

Forrest

Aug 14, 2011

If I could give them no stars I would. I brought my Nissan here for a possible Freon leak. Our symptoms were low Freon and I wanted it check to see what is going on. The service manager brought the tech to me telling me that I needed a new compressor, and gave me a price of $1,010.00. I called my husband who came to the dealership and spoke with the tech. They did recharge the a/c but said that the compressor is bad. My husband called Air Mobil of Brevard in Melbourne and told the guy on the phone what the car was doing and what Mike Erdman Nissan said. Spencer from Air Mobil said that they are trying to sell you a compressor and he has been doing a/c for over 20 years and that is not a compressor problem. I took my car to Spencer and the entire problem was that it needed a Freon charge. Spencer only charged me $28 to look at the car where Nissan charged $115. The tech at Nissan also got oil on my seat and left a dirty oily rag in the car and did not even use a floor cover. Do not bring your car here for service unless you like wasting money.

Marrero

Aug 14, 2011

Consistent excellent service over the years. Viki Finder is very professional and cares about the customers

Veronica

Aug 9, 2011

Billy's service experience was truly exceptional? My service was to my complete satisfaction. Thank you!

ESimp

Aug 9, 2011

Vicki Finder handled my service. As always, she was professional, friendly, and goes out of her way to handle service requests in a timely manner, she is very knowledgeable. She immediately ordered the part needed earlier. It came in (without delay). The service I receive at Mike Erdman is always TOPNOTCH! Hats off to Vicki!!!

do not have one

Aug 8, 2011

We went into Mike Erdman Just to look at used trucks. We found one we liked but,the salesaman told us we could do better by buying a new truck with all the extra discounts. Boy, he was right! we got a new truck with O miles cheaper than a used one! we love it! Our salesman was Paul Arnold he was Great! No pressure at all a great experience in every way. ans the truck payment was even lower than we had planned on. The only dowside was The dealership needs some work the show room and offices are very dated other than that a perfect experience.

Average John

Aug 5, 2011

They were so great they even gave me a loaner while my car was being maintained as I had a lot of running around to complete. Harry, my sales person and Billy my service tech took very good care of me.

Diane Welford

Aug 3, 2011

Billy Stevens is the only reason that I have my automobile serviced at Mike Erdman. I have a confidence in this consultant that is unmatched to date. I've never felt like I have been misled regarding repairs or service. I have always been treated fairly with respect to pricing of service and I have never had to wait an unreasonable amount of time for service. Billy goes out of his way if necessary to make sure that my experience at Mike Erdman is simple and convenient. I have never felt that I was overcharged or had unnecessary service done. If it were not for Billy, I would be taking my care to C&C Automotive.

Rachel

Aug 3, 2011

I had my purse and car keys stolen while on vacation. Vicki in the Service department helped me tremendously and I can't thank her enough. She helped me find a tow service and get another key made quickly so that I wasn't stranded. I give their customer service a 5 star rating!

Surfer Chick

Aug 1, 2011

I had to get my trucks passenger airbag fixed and Roy Swinson helped me. He is very pleasant and had me out of there faster than I expected. The waiting room is very nice and comfortable too. Couches so you can nap and free Wi-fi!! 2 thumbs up!

kitten

Jul 26, 2011

I was very pleased when i arrived the handling of the paperwork to check my vehicle in ran smooth I purposely requested that my car would be washed because I made the same request the last time my car was serviced and it was not done this time again it was ignored.

Cliff

Jul 25, 2011

* Performed timely * Kept me informed during servicing * Made good suggestions for future work * Noted items for next visit

Mike21

Jul 25, 2011

Great dealership, good prices, nice people, will go there again

beachgirl

Jul 22, 2011

The service department at Mike Erdman Nissan is very thorough when inspecting and making vehicle repairs.

Altima Fan

Jul 21, 2011

My experiences with Mike Erdman and his staff have always been exceptional...from working with the experienced and patient salespeople to completing the paperwork. This time around, I am leasing a 2012 Altima Nissan (I traded in my last Altima) and am very happy with my decision. Harry Moore, the salesman, was very pleasant and easy to work with. Thank you!

Georgie

Jul 19, 2011

Billy was extremely helpful. He contacted me to make my complimentary service appointment, made the appt for a convenient time for me & I didn't have to wait at all.

Working Mom

Jul 18, 2011

Vicki Finder went out of her way to get the nail in my tire repaired in a timely manner. I was running late for another appointment that I could not cancel, so the repair had to be done quickly. Thank you to Vicki & Erdman Service for getting me to my appointment on time!

Bobster

Jul 17, 2011

Excellent service every time whether its a simple oil change, warranty or other work. Very satisfied!

Z Baby

Jul 16, 2011

Brought my car (a 350Z conv)in for an oil change and to take a look at my passenger door handle. Clay was so nice and helpful!! They even wash your car for FREE!!!! I am going back next week for the door handle to be replaced!!

Julie

Jul 14, 2011

Once again Billy Stevens has provided excellent customer service. Thank You

Simply Max

Jul 13, 2011

Customer service at Mike Erdman was awesome as usual. All of the service department personnel are great. Also, the parts department. I have purchased (2) vehicles from this location but have serviced all (3) of my vehicles here. I plan to purchase my 4th vehicle from this location as well.

Jeanne Beanie

Jul 12, 2011

I have been taking my car to Mike Erdman since 2005. I have continued my patronage to their service department because they have demonstrated commitment to quality work and professional customer service on every occasion. I highly recommend their service department if you are looking for professionalism, honesty,and a commitment to customer satisfaction.

Armada owner

Jul 11, 2011

Billy is always accomodating to the customer needs, goes out of his way to make sure my wife's car is well cared for and of course safe on the road and has gone out of his way to make the service process not only tolerable, but pleasureable.

Laura

Jul 11, 2011

Each time I go to service my Nissan, I am very pleased with the service. Billy Stevens is an excellent manager and takes great care to meet my needs.

Cheri

Jul 11, 2011

I had my cars 24 month service done. Billy my service rep. Had me in and out in no time.

Ray Jay

Jul 11, 2011

I enjoyed the atmosphere, pleasant service personnel. Offered me comforting experience. Did not wait too long. Just What I expected.

master

Jul 11, 2011

We were on vacation when our Exterra tore up.The service writer went above and beyond to make sure our vehicle got fixed in time for us to return home.

beach walker

Jul 10, 2011

I bought a used car from Mike Erdman and the sales people were excellent in helping me purchase a car that met our financial requirements..I had a funtional problem with the vehicle and immediately it was checked out in the service dept and the problem was corrected..The service was excellent...

no nick name

Jul 9, 2011

Had a problem with the cup holder in the center console. Took the car to Vicki after the parts came in and she had it fixed in half an hour.

tngirl

Jul 9, 2011

Mike Erdman's dealership has always provided friendly, quality service. We bought our car there and continue to see them for service visits. I would recommend this dealership to others.

Proud Car Owner

Jul 6, 2011

I have been a customer of Mike Erdman's for the last four years and I am pleased to say that I always have a plesant experience.

NissanOwner9999

Jul 5, 2011

Great service, pick & drop off. On time with no extra costs.

Big Red

Jul 4, 2011

I had a recall part that needed to be replaced on my truck. Roy Swinson was very nice and got my car fixed in a timely manner. The waiting room is very nice and comfortable. I would come here again.

merryland

Jul 3, 2011

I applaud Mike Erdman's overall spectacular business. Ir's just an added feature to my Nissan purchase! People that work there are truly sincere and make it pleasurable everytime I drive into their business! Many thanks...Marilyn Pearce

Chinadoll

Jul 2, 2011

Time was prompt and sevice was efficient. Thanks for the free car wash I appreciate that extra service.

Terri

Jul 1, 2011

Good service.?????????????????????????????????????

Dennis

Jun 30, 2011

Fast service! excellent. not too much waiting period. Great waiting room, maybe more magazines, but over all great service.

Jerry

Jun 30, 2011

Vicki Finder found a way to get part of my repair covered when my truck is out of warrenty I feel she put a lot of extra effort to accomplish this.I will always try to deal with her in the furture.

Caitlin

Jun 27, 2011

Nissan has always done such a fabulous job when it's come to my car. They are honest with the work they do and prices they give. The staff is awesome. It is just an all around great place!

I hve no nickname

Jun 27, 2011

Billy Stevens, Service Consultant at Mike Erdman Nissan, made me aware of money saving promotions and provided the most professional and courteous service.

No nick name

Jun 25, 2011

Vicki Finder and Mike Erdman always take good care of both of our cars. Just had my 45 thousand Mile check up. We count on Vicki to see that we are always in good repair and safe. Ron Aiken

Altima Owner

Jun 24, 2011

Don't ever let them wash your car! It looked like they didn't rinse it. 3 different times I brought it to their attention but nothing-"when was the last time you waxed it?" $245 later an auto detailer told me it looked like they washed it with brake fluid or something abrasive.

no nickname

May 4, 2011

Both Doug Brown and Mike Puleo were were professional and knowledgeble in making our purchase a pleasant experience.

Angie

Apr 16, 2011

After struggling with the other insurance company from which I was hit, it was refreshing to have my experience with Erdmann be so friendly. Ms. Cindy Williams gave me great customer service and Tommy was extremely willing to help out with the final details of releasing my car. Thanks so much and if I ever need another repair, I will return.

Sports Nut

Apr 13, 2011

Each service I have received over the years, have always been good, professional and quick.

Satisfied Indeed

Apr 13, 2011

I didn't have any business to do there except with the body shop, but Cindy was exceptionally friendly and had a "I'd be more than glad to help you" type of attitude the WHOLE time. The guys in there were on their stuff too, nice guys, you've got an awesome body shop service over there! Keep up the good work...I've been to a Lincoln dealership before to deal with the body/repair shop, they couldn't come close to the quality of experience I had there!

KIM M

Apr 5, 2011

I AM VERY PLEASED WITH THE CUSTOMER SERVICE I RECIEVED FROM YOUR AGENT IN THE SERVICE DEPARTMENT. THANK YOU SO MUCH FOR MAKING IT EASY TO TAKE CARE OF ALL MY CONCERNS IN A PLEASANT ENVIRONMENT.

budde

Apr 2, 2011

THE CREW IN THE SERVICE DEPT WAS GREAT.THE WAITING TIME FOR THE CAR WAS ALSO GREAT. THE CREW DID ACKNOWLEDE PEOPLE WHEN ENTERING THE BUILDING. CONTINUE THE GREAT WORK THAT YOU PROVIDE.

Golf pro

Mar 31, 2011

Good experience except I was told I would get a loaner car while the recall work was being done but it was unavailable.

Nissan Loyal

Mar 27, 2011

My husband and I have been working with Mike Erdman now for five years. We first bought a Pathfinder and then an Altima. We continue to have the recommended services, oil changes, etc. completed at Erdman and have been pleased with every aspect of the dealership.

Cobra Fanatic

Mar 27, 2011

My wife and I purchased a 2011 Nissan Pathfinder and we had a great all around experience at Mike Erdman Nissan Cadillac, from the minute we entered the dealership to the minute we walked out the door after the deal was complete. Our salesman, Charlie Hodge was the best salesman that I have ever had the pleasure dealing with over my years of buying vehicles. He was completely thorough and even followed up the next day with a phone call to check on us. I would definately give him an A+++!