Used Cars for Sale at Mike Patton Ford Lincoln in Lagrange, GA

Paul

Apr 24, 2016

David Patton (Pre-Owned Manager) and Spencer Lewis (Sales) made this the best experience my wife and I ever had in purchasing a vehicle. Used or new. My wife and I live out in Midland and drove to their Lagrange dealership just because the prices can't be beat and I really didn't care to deal with the traffic around Atlanta. I've bought my share of used and new vehicles and I've been to my share of corporate and family owned dealerships. We even liked the Finance Manager, Quentin! And who really ever likes the Finance Manager? And I'm not talking just because we got a great finance deal.If you're committed to finding a great deal and you want to work with good people who take the time to explain everything to you with full transparency (I'm a numbers guy), then don't gamble and most likely waste time and money elsewhere. Give them a shot. We will be coming back and I never say that because normally it's just about the deal for me.What we liked:- The drive to Lagrange was easy city and surrounding area was beautiful- The staff and management are honest (I don't take honesty for granted - I validate it, and in this case the numbers don't lie) loads of explanation and transparency- The personalities of everyone was great, super friendly and real people instead of trying to 'play the game'- The facility was comfortable. Not something you think of until you're done looking at the vehicles and getting ready for paperwork.- They supported local charities (many of which we also support) and gave incentives to law enforcement, firemen, etc.- We got a great deal on a used Ram 1500 and they were more than fair on our trade-in.- Spencer, David, and Quentin.

horuben

Apr 24, 2016

David Patton (Pre-Owned Manager) and Spencer Lewis (Sales) made this the best experience my wife and I ever had in purchasing a vehicle. Used or new. My wife and I live out in Midland and drove to their Lagrange dealership just because the prices can't be beat and I really didn't care to deal with the traffic around Atlanta. I've bought my share of used and new vehicles and I've been to my share of corporate and family owned dealerships. We even liked the Finance Manager, Quentin! And who really ever likes the Finance Manager? And I'm not talking just because we got a great finance deal.If you're committed to finding a great deal and you want to work with good people who take the time to explain everything to you with full transparency (I'm a numbers guy), then don't gamble and most likely waste time and money elsewhere. Give them a shot. We will be coming back and I never say that because normally it's just about the deal for me.What we liked:- The drive to Lagrange was easy; city and surrounding area was beautiful- The staff and management are honest (I don't take honesty for granted - I validate it, and in this case the numbers don't lie); loads of explanation and transparency- The personalities of everyone was great, super friendly and real people instead of trying to 'play the game'- The facility was comfortable. Not something you think of until you're done looking at the vehicles and getting ready for paperwork.- They supported local charities (many of which we also support) and gave incentives to law enforcement, firemen, etc.- We got a great deal on a used Ram 1500 and they were more than fair on our trade-in.- Spencer, David, and Quentin.

1GT

Apr 8, 2016

In the process of looking for a new Mustang I visited Mike Patton Ford in Lagrange, Ga. I have been to 8 dealers all over North Georgia looking for a special car. Some dealers nobody would even speak to you, some would make you feel like you had just been interrogated and some sales people would not even get up to show you a car. Mike Smallwood was a breath of fresh air. No pressure, answered all questions in a timely manner and had a genuine concern to find you the right car. It would do the other dealers good to train at Mike Patton Ford to learn how to treat customers. I high recommend Mike Smallwood for your next car purchase. You actually feel like you are talking to a long time friend.

J. Ellis

Apr 6, 2016

I had a great experience purchasing the vehicle with representatives Mike Duke and Chris Pankey was very attentive, thorough and went to great lengths to make sure I was satisfied. The no-haggle pricing made it easier to do business and allowed me to focus on what I wanted. Would highly recommend anyone to do business at this dealership as the entire staff is very professional, courteous and overall good people.

Neal

Mar 5, 2016

Michael Duke was helpful, courteous and listened to what Neal and I wanted. His low key approach was exactly what we needed and probably due to his personality and low key approach we came back to him. Michael is a very nice person.

Tracy

Feb 16, 2016

The Honda service department is beyond helpful every time I need them. I receive friendly, helpful service every time. The waiting area is nice with complimentary snacks and a shuttle service is offered when I need to return to work.

Rdelarosa

Feb 15, 2016

Last week, my husband and I were in LaGrange, Ga visiting my daughter. We stopped in at Mike Patton Ford Lincoln. We had been looking for a used truck that we could bring back to Ohio. Mike Duke met us at the door, spent some time with us to determine what exactly we were looking for, what kind of budget we were working with and how could he facilitate a sell. Unlike most dealerships, Mike took our want list and actually listened. When we said used truck, Mike showed us a used truck, he did NOT try to follow a preset agenda. We were shown a 2014 Ford F150 . This truck had everything we needed. We purchased the first and only truck we were shown. When your salesperson listens to what you say, the car buying experience becomes an enjoyable endeavor rather than a chore.

VicnPam

Feb 15, 2016

My wife and I drove nearly one hour to visit our fourth dealership, the others much closer to our home, in one week. After our time with the sales and finance staff, we agreed that our visit to and subsequent purchase from Mike Patton Ford was an extremely positive experience. The attention we received from Mike Smallwood and Quentin Vorel was both respectful and professional. Their efforts were such that we left with the car we wanted at a very fair price. We plan to be repeat customers.

Mustang and F150 family

Feb 2, 2016

This is my second purchase from Mike Patton Ford and I have to say it was once again an easy, pleasant and friendly experience. I previously purchased a F150 Truck and now a 2016 Mustang - and both times I left feeling pleased with the experience. Mike Smallwood feels like a friend now and not just our car salesman. Both he and Quentin Vorel made me feel right at home. It is wonderful to have the folks at the dealership show their enthusiasm for your purchase and truly share their happiness in getting the deal done. I would highly recommend them to anyone - and I will say this - especially for any women looking to purchase a car - go see Mike. I have been at dealerships in the past and was so mistreated and talked down to - as a woman trying to purchase a vehicle. GREAT JOB TO EVERYONE AT MIKE PATTON FORD - we will definitely be back - you have lifetime customers in us!

Stace1011

Jan 25, 2016

I was referred to Michael Smallwood by a mutual acquaintance and I must say she was right....one of the best!!!! He was so friendly and pressure free. Pat Healey and Keith Halford made the financing quick and easy. They were all very helpful and very customer service oriented, which I loved. The whole experience was the best car buying experience I have ever had. This is an amazing team and I am honored to have worked with them. Thanks a million guys...you're the best!!!!

Jona1886

Jan 2, 2016

These guys were awesome, very nice, and very efficient, went the extra mile to help make my payments affordable even after adding a 48000 mile warranty, adjusted things so I could get warranty but stay in budget. If you need new or used, check them out!

bjones

Dec 31, 2015

Mike Smallwood did a great job making our purchase of a 2002 Jeep Liberty very simple. Pricing was upfront and reasonable for the Jeep and appraisal value of trade in was based on several online services such as Auto Trader, KBB and NADA. I highly recommend Mike for your next new or used car purchase.

Kgesswho

Dec 13, 2015

We had great service and got a great deal....had a excellent salesmans in Mike Smallwood.. would recommend this dealership....enjoyed the friendliness of all involved.....very professional.....

Remenant

Nov 4, 2015

I test drove a mustang from a local dealer in Columbus who seemed very intent on having me purchase on the spot. Lots of pressure and lots of sales gimmicks. After heading home to think about it, I get a call from Chris Pankey at Mike Patton Ford. After initial discussion he asks me why I'm looking to purchase the previous year model. He then discloses the new production started in two months. Chris also covered the upgrades and new features in the new prediction model. Every other dealer spoke with was only interested in getting a vehicle out of their lot. Following Chris' advice I waited two months and placed my factory order. Yesterday I completed the purchase. From start to finish Chris and Mike Patton Ford have been honest and professional. No pressure, no gimmicks. They Put in a vehicle I wanted and loved, not a vehicle they needed to sell. Great job boys.

gay eades

Nov 3, 2015

GREAT DEALERSHIP, AND MIKE SMALLWOOD WAS A VERY HELPFUL SALESMAN. THEY WORKED VERY HARD TO GET US THE BEST DEAL AND DID. QUITE A RIDE FOR US BUT WELL WORTH IT.

Rich Wonsowski

Oct 31, 2015

Another great experience and and car from Mike Patton. As long as this dealer never changes their way of doing business they will have mine for a lifetime. They got me into anew awesome car with a great price and outstanding interest rate. Thanks again you have another satisfied customer.

Nikeja123

Aug 22, 2015

It took a couple of days to get my car but everyone there was so kind and helpful. Special thanks to my sales representative Mike Smallwood. He put in a lot of extra time and effort to help me

unhappydieselowner

Jul 26, 2015

On May 21st, 2015, I experienced a no start on my 2003 F250 Diesel, while camping at West Point Lake. The vehicle was towed to the service department at Mike Patton Ford in LaGrange, Ga. After seven working days in the shop, I was called and given a repair price and diagnosis of $3,100.00. I advised service rep to cease work, paid $688.73 for parts and mechanic labor, then I paid $270.00 to have my truck taken to my mechanic in Fayetteville, Ga.(June 2nd) The truck was repaired for $1,100.00, most of which was for re-diagnosis charges and for parts which were left off at the dealership service department. Service advisor, Jeff Hicks was helpful and attemted to keep me informed, but made numerous excuses as to why it took so long to find the start problem. The diesel mechanic, is incompetent and unknowledgeable of diesel engines. Beware... if diesel service is what is needed, take your precious Ford somewhere else.

The Harley guy

Jun 16, 2015

They did everything to get me in a new car, I recommend this dealership to anyone. There all friendly and wait on your every need ,buy a car from these guys there awsome

jb30241

May 13, 2015

Chris Patton and Michael Smallwood listened to my needs than went out and found a truck that exceeded my requests, but stayed well within my budget ! The whole process was smooth and enjoyable! This is a friendly, hard working dealership that seem to care about it's customer's needs. The whole team at Mike Patton Auto seem to work together very well.

Dianne

May 12, 2015

Mike was very friendly and showed us our options.I would recommend everyone to go see him if you are interested in buying a vehicle .

RRA

Apr 10, 2015

Mike was great. This was one of the best car buying experiences I have had. I would recommend anyone looking for a Ford to contact Mike.

rat

Jan 25, 2015

great people and i especially love the fact that the prices are set so there is no need to haggle. i compared the prices to different states and they, by far in a 500 mile radius, have the best prices. they also matched and gave me more for my trade than another dealer. Robbie Robertson was not pushy and was very easy to work with. btw i came from arkansas to buy a car.

kornbred6

Jan 6, 2015

Just wanted to thanks you guys again for a wonderful and painless buying experience I know it was late and last minute but we got it done and on the road before it got too late!

Carlos Gonzalez

Dec 31, 2014

My wife and I visit the Mike Patton Auto Family, for the first time last Saturday, it was an excellent experience! Every one was very friendly and professional. The sales Consultant Johnny Oglesby, was the first one to help us get the new Ford Escape, the communication process was easy, very happy with the purchase of our new vehicle. We would highly recommend Johnny at Mike Patton Auto Family.

mandypandy

Dec 16, 2014

Mr. Mike Smallwood , You are the very best sales person I have had the pleasure of doing business. You really go above the call of duty, Your friendliness and helpfulness makes buying a car so easy. Thanks for all the extras. The whole experience was great. The whole team at Patton Auto really rocks!! You really are on the very top!!!!!!!.See you soon. Amanda

Michael Trammell

Oct 1, 2014

I was in the market to buy a car and i spent a day with the sale person Marcus. . I must say he was very professional and knowledgeable of the process of me getting a car at the best market value. . I would recommend this dealership to everyone and possible please ask for mr. Marcus. .thanks again Michael trammell

Kitmom

Sep 25, 2014

I actually enjoyed buying a car! Keith is very genuine, did his best to get my son a car he would enjoy (and could get a loan on!), and took great care of us. Although we didn't have enough cash for a downpayment on the car of my son's dreams, Keith got back to us later in the week with a suggestion on another car, newer and less in cost, but with loads of high tech features. He got us pre-approved for this car, we came in and bought it. Thanks, Keith!

MLewis

Sep 24, 2014

Had great experience working with Kimberly Parker. She got us in the car we wanted at the price we needed. She's a lot of fun, and we recommend her and and Mike Patton Auto.

dncrouch

Aug 4, 2014

I drove over 200 miles since they had the best offer for the used vehicle we were looking to purchase. They were very friendly and open dealership during the price negotiation and document process. My salesman, Mike Smallwood, worked hard to determine the vehicle history and services perform to give us a better peace of mind. They complete the sale by delivering the used Hyundai Tucson to us by meeting us half-way with final documentation and vehicle prep. Thanks and wish we were not so far away from the Mike Patton dealerships

Rich Wonsowski

Jul 14, 2014

I bought a car and changed my mind 2 days later and wanted something different. I would have to say that everyone bent over backwards to get me in a car I really wanted. I couldn't be happier. I have bought several cars from this dealership and never had a problem with anyone. I will say everyone was very patient with me trying to pick a car. Two thumbs up for the staff.

jb30241

Jun 26, 2014

Tommy Shea and Stacey were very easy to work with. Questions were handled quickly, accurately and thoroughly. They both were upfront and honest to deal with. No Pressure.

mchlkirby

Jun 22, 2014

The service I received was above & beyond my expectations & I feel like I got the best possible deal. I would definitely recommend this dealer & return for any future purchaes.

Phil105

Jun 14, 2014

Well, after about 50 yrs. of buying/trading vehicles, I actually enjoyed my latest transaction on 6/13/14 (Friday the 13th) with Mike and Stacey at Patton! Didn't have to go thru all the "haggling" and back and forth. Very pleased with the transaction and my new truck.Thank you fellas.Phil JohnstonThomaston, GA

nuglutz

Jun 10, 2014

Probably the easiest auto purchase I have ever made. Mike Smallwood was very professional and very helpful. Overall everyone at the dealership made this a pleasant experience. Great cat at a great price.

LC44

May 26, 2014

We visited several dealerships looking for an vehicle that was easy for a senior citizen with limited mobility to be able to enter and exit. Our experience at Mike Patton was very good in that the sales person, Joy Tucker, was extremely considerate of our need to "try entering and exiting" a vehicle first before getting into the real issues of cost, horsepower, accessories, etc. Being able to find comfort was primary and was addressed first and then we discussed other features of the vehicle and test drove the vehicle. The Lincoln MKX was the vehicle that meet our needs. While the pricing was "somewhat" set, we were given information and offered all rebates available at the time further reducing the cost. At all times during the process, the personal comfort of our senior was taken into consideration. After purchase was made, Ms. Tucker was very thorough and willing to cover all the features of the vehicle. The finance officer clear and thorough when covering the necessary paperwork. In all, the purchase experience was made as pleasant as one can get when spending a lot of money to purchase a new vehicle.

George Schmidt

May 6, 2014

After vacationing in Florida we lost a belt on our Sprinter van. With no Mercedes dealership in the area we went to Mike Pattons dealership. Eric in the service dept. was a great help. He located the parts a 100 miles away and had them the same afternoon. He then arranged to have Mr. Bass take me back to my motel in there courtesy van. The next morning Eric called and said the van was ready to go. Again Mr. Bass came and picked me up. Finding quality service in a small town of 20,000 was like a dream come true. With rising business costs, it's great to see the the Mike Patton Auto Family still puts Customer Service first! A special thanks to all! Your service is deeply appreciated.

waltd3

Apr 30, 2014

From the moment I first entered Mike Patton Ford until I drove off the lot in my new Ford, Mike Smallwood and the sales staff at Mike PAtton were awesome. They went out of their way to make me feel comfortable, and did everything in their power to get me the best deal possible, and I feel they did just that. I am very pleased with the service I received, and will definitely be back when its time for my next vehicle purchase.

jf2mad

Apr 10, 2014

Went in to get a few keys cut and programmed to my car. Service Consultant Jeff Hicks not only handled my service needs but made me feel welcome and was a pleasure to chat with as well. While I waited I wandered around a bit and everyone I spoke to was pleasant and friendly. The customer service rep made sure I was comfortable and satisfied, offering a beverage or snack. The receptionist was solicitous and checked back with me to be sure I had no further needs. On the whole, I found the visit to be productive and pleasant. I will not hesitate to bring my car back when the need arises.Thanks to all at Mike Patton Ford. And special thanks to Jeff Hicks for his excellent service and friendly banter.

slorenzosimmons

Apr 7, 2014

very pleasant experience...well worth the drive from atlanta..i was really pleased with my salesman ,his promptness also giving the information that i required without playing tag...thanks will be back when i decide to by again...

Dissatisfied Customer

Apr 1, 2014

The staff must have changed due to expectations not being met. We purchased a used vehicle March 3, 2014 and an alert on the vehicle came on shortly that night, which should have been checked before the vehicle left the lot. Also, the financial staff did a horrible job. It took entirely too long of a process to just print out paper work and none of the contract was explained like it should of. I felt as if I was in the finance department due to having to explain everything on the contract to the co-signer. Not only that, they never paid us back from our down payment. Before leaving, I asked for the spare key and was advised that there isn't none, which was false information due to them sending the key through mail weeks later. No later than a week and a half, we return back to Lagrange due to maintenance alert and the service staff treated me as if I'm mentally challenged, rushed us out and shortly after we left the light came right back on. Also, I talked to the finance staff while waiting on the vehicle because amounts on the contract was incorrect. All of this would have been avoided, if they were organized and knew what they were doing. I'm very disappointed within Mike Patton Auto.

M L Osgoode

Mar 24, 2014

Exceptional service from an exceptional staff. I was particularly impressed by the attentiveness to my specific needs, and the courteous and professional follow-up after the sale. I would recommend Sidney Cameron and the Mike Patton family to any friend or family member in the market for a vehicle! I have purchased two used vehicles in the last three months. My first experience was so impressive I went back for a second purchase. My daughter's vehicle was declared a total loss, following an accident and I didn't have time to wait on an inexperienced or unprofessional staff. To be fair I have not had the vehicles for long and both were used . Both were delivered to me, very clean, very reasonably priced and in very good running condition.

jbrandon44081

Mar 19, 2014

Mrs. Davidson went above and beyond to secure my deposit on our truck before anybody else could! Then they denied 3 potential purchasers the day after my security deposit! That impressed me since I live in Birmingham, AL and could not get to their dealership until a couple of days afterwards. They were willing to deny 3 people who wanted to buy it for somebody, me, who just wanted to ensure I had the opportunity to check it out for myself!! PHENOMENAL!!!!!!!!!!!!!

stingerg

Mar 17, 2014

Salesperson and staff did a great job of helping me get the truck I wanted at a great price.

stingerg

Mar 17, 2014

Salesperson and finance staff did an exceptional job of getting me in the truck I wanted at a price I could afford. By far the best auto dealership with which I've done business.

Davidson

Mar 14, 2014

All of the staff at Mike Patton were very friendly and helpful! The car buying experience was so much easier and more enjoyable than I could have imagined. I was able to test drive, trade in and purchase a new vehicle much quicker than I thought possible. They worked with me to get me the rates and payment I needed and I could not be happier with my experience there. I would definitely recommend buying a vehicle from them as I can not see myself going anywhere else!

Equals71

Feb 28, 2014

Can't say enough good things about these guys Mike, Ray, Quentin and Stacy rock!! Hands down the best car buying experience of my life I love all these guys go see them. They will treat you right!!

Howard family

Feb 24, 2014

We bought a brand new Ford Focus in July 2013. Mike Patton Ford and Quay Boddie provided great customer service. They did everything possible to make sure that we were satisfied. We decided to buy the Focus because of the great gas mileage and have been very happy with our purchase. We would shop at Mike Patton again!

Kimberly W

Feb 23, 2014

After seaching around for a better deal, i went to see James Barger at Mike Patton in Lagrange, GA. He helped me get exactly what i wanted exactly how i wanted it. And i stay well within my buget! They beat my banks interest rate by cutting my rate in half. My papers were ready and sign within 30 mins. The finance team their is Awwwwwsome!! I am a proud owner of a 2014 Honda Accord Sport. Thanks James and the Mike Patton Honda staff!

KristyH23

Feb 20, 2014

Ray is one of the friendliest salesmen I've ever dealt with. He listened to what I liked or didn't like and didn't try to push something on me I didn't like or that was out of my price range. Super nice guy and awesome to work with. He and Quentin were like my own dream team to get me a nice SUV that I could afford. Thanks again gentlemen!

Jbarrybennett

Feb 11, 2014

Very pleasant experience from the Salesman and Business Manager. Business, but friendly approach in this buying experience. Would recommend and use again.Thanks for your service.

TerriDon

Feb 9, 2014

We entered the dealership expecting to have the typical car sales day. I give you my price and they give me their price and a continued going back and forward to haggle on the price of a car. We were met by the salesman Ray Smith and from that moment he explained how the process would go and it would not be a lengthy deal with all the hassle you go through. He was right, in that during the working process all of the other people were involved at the same time which made it a smoother process. We got to meet a very good Christian man, who was out to help us get what we wanted and needed. He was honest and did not play games, I can say none of the people we met played games with us. It was straight to the point and we got the bottom line to make our decision. I will go back here for another car at any time, it was a very low stress day and a very much needed Christian atmosphere and that is why I will go back, when I ever need another car.

Mortiz24

Feb 9, 2014

So helpful and friendly! Really helped us find what we were looking for and we had such a great experience. I would definately recommend this dealership

thoy

Jan 31, 2014

I accompanied my elderly parents to Mike Patton Ford to purchase a truck for my father. I had not been involved in purchasing a vehicle in 15 years and didn't know what to expect and was honestly on guard. When we arrived, Mike Smallwood greeted us like family. He was genuine and caring. He talked with my parents about their desires and concerns. He walked us through the process step by step and answered all questions openly and honestly. From beginning to end....trade-in, financing, etc. I cannot say enough positive things about this experience. I am writing this review to let everyone know that you can come to this dealership and be at ease with a group of professionals that are sincere and trustworthy.

NewHondaOwner

Jan 10, 2014

I had a wonderful experience I walked in and Mark Brady (a great sales consultant) helped me find a civic that I wanted. I told him I am a college student looking for a bargain and I gave him the cars I found online and I test drove and I wasn't pushed into buying. I came back the next day and he gave me a price that I could work with. I would highly recommend college students who are in a bind and trade in your car and buy from this dealership they are great people and you don't feel so pressured into buying anything. And i recommend that you ask for Mark Brady and he'll help you in any way possible.

Happy mom

Jan 7, 2014

I was very impressed with my car-buying experience at Mike Patton. I went in on Thursday not really expecting to come out of there with a car but they were so easy to work with. They were able to get me exactly what I wanted with the right payment and months of financing. Then 4 days later I went in again and they worked really hard to get my son into a truck. He was upside down in his financing with a car purchased at a pay here lot. They were able to get him into a nice truck with low miles. We were both very happy. Great experience!

dagreer

Jan 2, 2014

Mike did exactly what he said he would do. Integrity is the most important virtue a business person can apply to his or her profession. Mike Brown and Quentin Vorel are true professionals you can trust. Thanks for a great buying experience.

Stephanie SImmons

Dec 31, 2013

After a horrible trip to one of our other local dealerships ( will not name names) with much disappointment of how business was conducted. I decided to give Mike Patton a chance to see if they had anything on their lot that I would like. I have bought from them in the past and was very happy. I was greeted as soon as I arrived by a wonderful host. She asked if there was anything that she could help me with, I explained to her that I was looking for a SUV that got good gas mileage. Within a few mins, a wonderful sales rep. Mark Brady came out and greeted me. He asked was there anything in particular that I was interested in and wanted to look at. I told him no, just a SUV that got good gas mileage with a third row if possible. Within a few mins he had pulled the keys to about three different SUV's he had on the lot that fit what I wanted. NO QUESTIONS ASKED! The other place wouldn't even let me test drive the KIA sorento that they had on lot. Just kept pushing their 2014 outlander on me like I couldn't make a choice for myself. I was able to test drive the 2011 Rav 4 limited that I bought as many times as I wanted before deciding on what I liked the most. I was treated like a buyer that had all the power to make my decision on my own without being pushed into something they wanted to sell. Thank you Mike Patton! One for the respect you showed me as a person and consumer. Two for the way you handle business with me. I love the new car and the next time I need to buy a car or truck you will have my business first. Thank you Mark for the wonderful experience.

Amber S.

Dec 31, 2013

This was our second purchase from Mike Patton. My salesman was Marcus Jefferson. He was an awesome salesman and I will recommend him to anyone looking to purchase a vehicle. The night before driving to the dealership, my husband and I browsed their inventory online. We found a suv that we liked and we called to make sure the suv that we were interested in was still on the lot the next morning. As we arrived, we noticed that the suv that my husband and I wanted to look at was sitting in front of the dealership waiting for us to test drive. During our test drive and after, Mr. Jefferson was able to answer any questions and concerns my husband and I had. I will definitely be doing business with them again when it is time to get another vehicle.

shontamichael

Dec 31, 2013

Mike Smallwood and the finance staff was excellent. The customer service was well beyond my expectation and I truly appreciated the help and expedited services that was provided by the your team. The fact that I did not spend countless hours trying to negotiate and determine whether I got a good or bad deal on a vehicle was absolutely great. I felt comfortable with the completing the transaction even being a woman because sometimes women tend to stray away from purchasing cars alone because we feel that men try to get over on us. However, the process you guys use takes that element, the hassle, stress, lack of trust, and guessing out of the car buying process. So again, I would like to say thanks for having employees such as Mike Smallwood and Stacey Nerowski working for your company. You keep them and you keep me as a customer for life.Sincerely,Shonta Simmons

carrea05

Dec 30, 2013

Sherquera Davidson was exceptional, enjoyed working with her. Very helpful and accomodating. Pleasant personality and I had a great experience woking with her. Went above and beyond in working with me, even so far as getting herself soak and wet when showing me the vehicle in the heavy down pour we experienced Saturday. Would recommend her to anyone else planning on purchasing a vehicle from Ford.Also had a good experience working with Quentin Vorel as well.

annie05515

Dec 19, 2013

Mike Brown is a wonderful, Christian man who has worked with me through many trials for several months before finally being able to purchase the car we wanted. I felt so at ease at the dealership. They treated me like family and worked hard to get me the best deal possible. I feel like I have a new friend in Mike Brown,and would recommend him to anyone wanting a vehicle.I am looking forward to many years of a good relationship with Mike Patton. Quentin helped us get a very good, reasonable service/maintenance contract.I feel God led me to this dealership. Thank you so very much,Elaine Smith

delekto1

Dec 19, 2013

Michael Smallwood was Excellent!! He even stayed 2 hours after closing to make sure we had exactly what we needed and wanted with a vehicle! He helped make this the best experience we could have had buying a car from any dealership. I recommend Mike Patton Ford and Please ask for Michael Smallwood he will cater to your needs and go above and beyond to make sure you have a pleasant buying experience.Thank you Michael SmallwoodFrom the Delektos

Floridafan79

Dec 19, 2013

1 phone call to Marcus Jefferson was enough. I drove from Birmingham Alabama just to buy a vehicle from him! Great experience and great Jeep.

Hawkeye2013

Dec 7, 2013

My trip to Mike Patton came about on black Friday, when I was dreading the hour trip to the north side to look at some vehicles I had picked out. Still wanting to look at some vehicles, I went online and discovered Mike Patton had the vehicle I was looking for, at a good price, only thirty minutes from home. My first good impression was their web-site. All the information I needed to make an informed decision was there. Upon arriving, I was greeted by a very friendly and laid back Sherquera. The whole experience was very pleasant and straight forward. They allowed me to take the vehicle home that evening and show it to my wife. Im a dedicated Ford guy and fell in love with the 2011 Ford Edge on the ride home. My wife loved it as well and told me she had purchased her last vehicle from Mike Patton. Came back the next day to finalize the deal. I would highly recommend Mike Patton to anyone looking for a vehicle, new or used.

lsturner

Nov 28, 2013

Mike was very knowledgable about the F-150 we were considering and finally purchased. The no-hassle shopping experience is the only way to do business when searching for that next vehicle. Thanks to Mike this senior couple is enjoying a new ride.

OBrianKimble

Nov 27, 2013

Sherquera was very helpful from day one when i was considering this purchase. I test drove the vehicle and they provided a carfax and other technical information i requested. From day one i felt that it was perfectly clear this was an above board deal. I was a hold out because i like to make well informed decisions and they were patient and not pushy. They let me look over and drive the Vehicle several times before i purchased. They were very helpful and have a very knowledgeable staff from service to sale to financial. I am very pleased with my purchase of a used vehicle from them which i believe is even more critical. Several dealers put their focus on new vehicles and are just trying to get rid of trades but they put thought and tons of effort into the used vehicles that leave their lot just as they do the new ones. I think this speaks volumes for the quality of the business and the salespeople here. I want to personally thank Sherquera Davidson for fielding all of the questions and getting me all of the answers. She is an asset to all car salespeople.

shanec1

Nov 27, 2013

Mike "Coach" Brown was great to deal with! He was always very courteous, but also very thorough in following up with me and giving me all the information I asked for. I have been accused of being a very high "fact-finder", and Mike was always patient in answering my questions. In every way, this was a great and satisfying experience, and I would highly recommend Mike Patton Ford and "The Coach" to everyone.

sherrief33

Nov 21, 2013

They worked very hard to get me the car I wanted at a price I could afford, Greg was very knowledgeable about all aspects of the car we purchased, we enjoyed doing business with him and would recommend this dealership to our friends and family,

rnrexposure143

Nov 19, 2013

The Chrysler lot I would recommend. Brian was very helpful as well as knowledgable about the vehicle. It could go a little faster though. I already had my own financing and came with the check to pay in full. It still took quite a while before we were finally ready to go. Brian however, was very polite and actually came in on his day off to take care of the deal. I really appreciate that especially because the sales people do not receive commission.

Tekeshia Williams

Nov 11, 2013

Love being a part of the Mike Patton Auto Family! Great Service.

Jeannine Hanners

Nov 11, 2013

I am very proud to be a part of the Mike Patton car family now.. Mr. Mike Brown (the Coach) was my salesman.. This is the first car I have bought alone and also since my husband has passed away.. The Coach was on the phone with me a lot the day I was looking for a car.. He sent me all kinds of info on the car I picked out. He let me check out the car for 24 hrs before deciding whether or not to take it or not. Thank you for great service..:)

Courtneyvick

Nov 11, 2013

Mike (Coach) Brown was great! He answered all of our questions, and helped point us in the right direction. Quentin also was very helpful answering all of our questions when it came time to sign on the dotted line! We were 100% satisfied and happy with our purchase :) :) Will be back again and again!

jimbo1988

Nov 11, 2013

I had an awesome experience today at mike patton. I had been looking for a Ford f-350 dually for a while now. And I finally bought one today. I had a awesome salesman and I would send anybody to mike patton to buy a car or truck from them.

W. J. Neff

Nov 8, 2013

Patrice Walker was the exceptionally professional and pleasant sales person who assisted me with the purchase of my Pre-owned Vehicle from Mike Patton Automotive. Being an out-of-town buyer, I was initially skeptical about the process of purchasing site unseen. Patrice completely alleviated my fears, answered my questions, promptly attended to all my requests, and followed through like a true professional. Once I arrived at the dealership, she had all the paperwork ready to sign and coordinated the process from finance to final detailing. She even arranged for my rental car keys to be returned to the local office since it lacked a key drop box. Since purchasing the vehicle, Patrice has followed up with me to ensure the car met my expectations - and it has!! Patrice has certainly earned a future customer, regardless of the distance to get there. Thanks Patrice!!

T. Davis

Nov 7, 2013

Our second purchase from the dealership. Everyone is friendly and helpful. Our salesman, Mark Brady, was helpful and informative. Even emailed a picture to us when our car was delivered so we could share with our family. Like the no hassle and no haggling approach.

barnesrlb

Nov 4, 2013

Sherquera Davidson contacted me ten minutes after I listed my car on Auto Trader. She started right then trying to find the unit that had the equipment I wanted. She was nice, polite and very determined. She kept me informed through the whole process. She located an unit in Pensacola, Florida and crunched the numbers and we had a deal. I drove from Atlanta, GA area and she was waiting for me and there was no bait and switch. It was as we agree on the phone. She had it picked up in Florida and serviced and delivered to my house. It was the best car buying experience I have ever experienced.

lentonfoxx

Nov 1, 2013

I can honestly say that this was one of my most pleasurable experience with buying a car. The management and staff were kind and transparent. My Salesperson Sherquera Davidson was humble, calm, nice, and polite to work with. I like/love the truck too, but the service was greater. LentonPruitt, Jr

R. Barnes

Oct 31, 2013

Greatest buying experience I ever had buying a car. All went out of their way To make the deal go through even having to go to another state to pick up unit. If you are in the market for a car, go to Patton and ask for Sherquera Davidson. You want be sorry and it is worth the drive.

Rasheedah Williams

Oct 23, 2013

I must say my experience was much different at Mike Patton than I had at other dealerships. I did not leave with a headache and feeling like the price left me naked and violated. I was very happy with my purchase and experience.

Harley09

Oct 15, 2013

We were very pleased with our experience with Mike Smallwood at Mike Patton Honda. We purchased our 2013 Honda CR-V late Friday afternoon, and he and Chuck(Finance guy) stayed late to complete the sale. Both were very nice and answered our questions and concerns. By the way, we just love the car!! Thank you!!

cjmax1960

Oct 14, 2013

No-Hassle pricing is not just a sales pitch at Mike Patton. Best car purchasing experience to date and I have bought many vehicles. The Dealership did not have the exact truck I wanted but found one and had it at the dealership the next day! My sales associate was Mike Smallwood and he was extremely very knowledgeable, friendly and professional. I would highly recommend Mike and the Dealership to others in and around the Lagrange area.

secarson06

Oct 11, 2013

I purchased a Ford Edge from Sherquera Davidson. She is such a pleasure. She is sincere, competent and most of all she understands that selling is about accommodating the customer's time and preference. She works hard to make sure every detail is taken care of and goes above and beyond in service expectations. I highly recommend giving her a call if you are in the market for a vehicle. She is awesome.

winner47

Oct 5, 2013

I came in to purchase a new vehicle. My total experience was great. Sherquera Davidson was my consultant. She was very friendly, personable, and knowledgeable. I never felt pressured into purchasing anything. She answered my questions. I felt comfortable with the way she worked with me. I really appreciated all of her help. Great sales consultant!

F. Smith

Sep 30, 2013

My buying experience at Mike Patton was a good one. The sale staff was very professional and worked hard to find the perfect truck for me. I got a fair price for my trade-in and a good rate through Ford Motor Credit. My sale person was like family. She explained all of the new features and well as helped me set-up my new SYNC system. I would high recommend Mike Patton Ford in LaGrange for those looking to buy and new or pre-owned vehicle.

F_Smith9

Sep 30, 2013

My buying experience at Mike Patton of LaGrange was very good. The staff was very professional and worked hard to find the right truck for me. My sales person was like family and took time to explain all the new feature of my new 2013 F150. She even help me setup mu SYNC system. I received a fair price for my trade and would recommend Mike Patton Ford for anyone shopping for a new or pre-owned vehicle.

beachlover13

Sep 24, 2013

My experience at Mike Patton Ford Lincoln was SUPER from beginning to end!! I was greeted politely, and shortly thereafter Sherquera came out to talk to me. She was knowledgeable about the features of the vehicle, friendly and helpful, making useful suggestions without pressure. She accommodated my timetable to observe, test drive and ultimately purchase my Lincoln MKX! Sherquera also patiently helped me with setting up the new technological features of my vehicle in a very competent way! Each time I visited the dealership, I was greeted with a smiling helpful face, making buying my car a pleasant experience and I would recommend the dealership and the individuals who helped me purchase my vehicle to anyone interested in purchasing a new or used car. The finance and sales department were instrumental in meeting my finance and payment needs and I commend them for their great work!

granny227

Sep 13, 2013

We had a GREAT experience. Mike Brown our salesman was AWESOME! We live our new F150 and would highly recommend Mike Patton Ford and Mike Brown to anyone we know of looking for a vehicle. Mike was very patient with us, made sure we understood everything and answered all of our questions without making us feel stupid.

Andrew Evans

Sep 12, 2013

Sales associate Kim Parker was an absolute pleasure to work with. The price was great and the no-haggle approach is refreshing. I could not have imagined a better purchasing experience. Kim Parker and Mike Patton have restored my faith in the auto buying industry with a dealership. Thank you, Kim. I would advise anyone I know to check with them first. A+++++

thegwood

Sep 1, 2013

Mike was very helpful and my husband loves his truck. I would recommend this salesman and dealership. The price was very good and no hassles price means no hassle!

Tsmcclendon

Aug 25, 2013

Great dealership. Sales staff was very good and friendly. They did everything they could to make me feel good about my purchase and I now have one cool mustang.

Loving the Honda!!

Aug 20, 2013

Hello there my Honda Family in Lagrange, Ga This was the best car purchase I have ever made, and Shea Hammond was a "SWEETY",he was not only "handsome but he was very easy to talk with when it came to my needs and experienced when I was looking for a good deal and great car which was different than all the other dealerships I have came in contact with. I am very blessed and thankful for him and the Honda Family in Lagrange, Ga. May God continue to Bless you all.

Jason Daniel

Aug 18, 2013

Just bought a car from Mike Patton Honda. One of the best buying experiences I've ever had! Very friendly and courteous. I like the no hassle pricing and a sales approach to buying a car! Thanks to my sales lady Nikki Huey and Mike Patton Honda for such an awesome experience. I would definitely reccomend buying from the good folks at Mike Patton.

bwalt2883

Aug 14, 2013

We found exactly what we were looking for at a price that great without the long negotiating process that car lots like to make you go through. Mike was very friendly and not pushy at all. I have never purchased a vehicle from a car lot that was as quick as this one. I will definitely shop at Mike Patton the next time in am in the market for a vehicle.

abfisher

Aug 11, 2013

They all were just fantastic...they have the most patience..they were never once pressuring... it was the best car buying experience I have ever had..and trust me I was there all day..no fault of theirs..I am sure they were glad to see me leave..LOL

ErnestineRamsey

Jul 23, 2013

My reason for visiting Mike Patton Auto Sales was to purchase a 2013 Lincoln MKX. This was the only dealership that was located within a 50 miles radius to Columbus. I was contacted by phone and email by sales associate Sherquera Davidson after posting my contact information on the website. She was pleasant, asked the right questions as to why I was purchasing a car, what were my needs and what features and accessories I wanted in the car. The visit to Mike Patton was second to none. Ms. Davidson took a whole day with us, test driving and showing us the features on the car that we wanted to purchase. She was very helpful, friendly and professional. I was very pleased with the entire process. This was the best car buying experience I have ever had. No hassle, no fuss, no compromising. Excellent service. Thank you Ms. Sherquera Davidson!

Cheryl F. Perkikns

Jul 18, 2013

I always enjoy going to Mike Patton Dodge,Chrysler,Jeep.The service dept. is knowledgeable and effiecient. the sales dept. is very friendly. It took a while to find the right fit in a previously owned vehicle, but Sidney did. I guess patience and persistence pays off. Thanks, Sidn

LetsRaiseHell

Jul 8, 2013

I got a 2010 Chevy Camaro in great condition for 22,000 but the finance company was horrible with the price at 39,000 :) ha

John in DC

Jul 4, 2013

Purchased a 2013 Honda Civic. Talked with a sales representative the day prior and he was very responsive, informative, not pushy, and extremely helpful. I received a very fair price for my trade as well as for the new vehicle. If you want to purchase a vehicle and don't go to Mike Patton Auto Family before making a final purchase decision you are doing yourself a disservice. If you want to save yourself a lot of difficulty you should just go there first. They are great and truly want to make you happy with your vehicle purchase. Kudos to Tony!

Grayrider734

Jun 10, 2013

Would you take all your money in your wallet or purse and dump it in the river ?? Of course not ! But that is what you are doing when you deal with MIKE PATTON FORD in Lagrange Georgia. I had to file a complaint with the Consumer Protection Bureau and Ford Motor Credit to get my payments and the APR for the loan reduced to a legal range. I was being GOUGED by the Finance Rep at Mike Patton Ford. Even FORD MOTOR CREDIT said the APR for my loan was way too high. They said they would not even accept that high of a rate on a loan they were purchasing. I have the Letter, from FORD Motor Credit, so I am telling you the truth. Stay away from that place. And you get to keep your money. MIKE PATTON FORD HOME OF THE SHARKS, ALLIGATORS, and Slick Willie .

barbfuller

Jun 7, 2013

My experience at Mike Patton Ford was great from beginning to end: a new car!! We were greeted politely as we entered the sales area, and shortly thereafter Sherquera came out to talk with us,. We told her what we were looking for and she showed us exactly what we wanted to see. Sherquera was knowledgeable about the features of the vehicle, friendly and helpful, making useful suggestions without pressure. She accommodated my timetable to observe, test drive and ultimately purchase my Ford Fiesta! Sherquera also helped me with setting up the new technological features of my vehicle in a very competent way! Each time I visited the dealership, Erica and Shequera were very welcoming and helpful, making buying my car a pleasant experience and I would recommend the dealership and the individuals who helped me purchase my vehicle to anyone interested in purchasing a new car. The finance and sales department were instrumental in meeting my finance and payment needs and I commend them for their great work!

Steve Grogan

May 26, 2013

After going to about four other Dealerships with no luck in getting a good price or deal and sick and tired of hearing their Lies, I went to Mike Patton Ford in Lagrange. Yes, I expected the same experience from them too, But after talking to Mike Brown and Quientin Vorel, I knew that things were different at this Dealership. First, Mike Brown, made me feel like I was the only customer in that whole place. Along with Quientin Vorel, these two made sure that I knew every aspect of the vehicle I wanted, and then they made sure that I was aware of all the incentives offered for buying this vehicle. they walked me through the operation of the vehicle and finally made sure the vehicle was cleaned up and FULL of Gas before handing me the keys. Yes, they went totally beyond what their job called for .The icing on the cake is that this dealership is Christian oriented so I know that unlike other dealers who worship mammon, I can trust this dealership to place their Focus on the customer. Go today to Mike Patton. You will be glad you did.. Trust, Caring, & honesty.

PPak

May 21, 2013

Fair prices, friendly people, no-pressure sales folks - what more could you ask for! We bought a used Honda Ridgeline and our sales person was Kimberly Parker - no pressure but very patient and helpful with a big smile and healthy sense of humor. Highly recommended!!

slaugdog21

May 17, 2013

Excellent service from the day we walked in. On our first visit to the dealership we were greeted, offered a drink, snack, etc. and then ask by salesman Mike Smallwood what vehicle we were interested in. Because of previous research, we already knew what car we were going to purchase, a Lincoln MKZ. We were there to look at it in person and get a price with all the options we wanted. Mike let us look at the showroom model which had a few of the options that we were interested in but not all. He then pulled a book out that had all options that were available and went into detail to explain them. At that point we went home to decide what we wanted in the car. On out next visit, we worked with Mike and Sales Manager Stacy Nerowski to find a car with all the options that we had decided on and get a ballpark price. Mike and Stacy found that there were none available. At that point we knew we would have to order one that met our specifications. Stacy then set up the order and explained that they would sell us the car for $50 above invoice which beat all other dealeship pricing we had found. After ordering the car we ask if we could take a MKZ home for a weekend test drive, which was approved. 7 weeks later our MKZ was delivered! We worked with Chuck Bolton to possibly secure financing from the dealership, but my credit union won out. Throughout our whole experience, everyone was courteous, friendly, and informed. I would recommend Mike Patton Lincoln.

Miguel

May 4, 2013

I found the staff to be very friendly and helpful. They listened to what I had to say and helped me out. While there, I was offered refreshments and made to feel as comfortable as possible. I was able to purchase a vehicle and thought the process went very smoothly and professional. I would recommend looking here if you are in need of a vehicle.

Colleen52

Apr 30, 2013

This is a great place to buy a car. Everyone was so helpful and didn't pressure me into making a quick decision. I will certainly use Mike Patton Auto Group again when it is time to purchase my next vehicle.

CodeRedDewGirlKimmie

Apr 29, 2013

Thanks to Mike Smallwood and Mike Patton Ford, I finally have the ride of my dreams!!! 2013 Ford Edge! It was a great experience, and my sales rep. Mike Smallwood was the best! Very informative! I explained to him my hopes and he made it happen!!! I suggest anyone who is looking to buy and new or used Ford to contact him. As I am sure you will ride away just as happy as I did! My Rating is A+A+A+A+A+A+ for Mike Smallwood & Mike Patton Ford! TEAM FORD ALL THE WAY!!! Kimberely Hood :-)

MPSFF

Apr 27, 2013

The price was unbeatable and the customer service was excellent. I would not by a car from another dealer or salesperson. Dealer has a great atmosphere. Family friendly and great service plans. Will give you every and any detail on your vehicle.

aliciachannell

Apr 22, 2013

Everybody was great. Ray was so laid back and I never felt pressured into buying something I didn't want. Jim and Marcus went above and beyond to locate my car. I got exactly what I wanted and the process was incredibly smooth. Thanks guys! I love my Jeep!

MyjoWhite

Apr 13, 2013

Me, my husband and young daughter visited Mike Patton Ford Lincoln today in hopes of test driving and purchasing a 2013 Hyundai Elantra GLS that we saw on their website. The initial sales consultant that we were supposed to meet was not working, so we were referred to Ms. Sherquera Davidson. She greeted us with a smile and light conversation as we went over the paperwoirk to start the process of trading in our vehicle. Ms. Davidson explained EVERY single detail and answered EVERY question that we asked, and if she didn't know the answer, she asked. She was also great with our daughter! During the test drive, she was very knowledgeable and insisted that I look under the hood, try the windows, play with the radio and even adjust the net in the trunk. There was never any pressure to buy. Once the numbers were put in, the monthly payments were more than we had anticipated and after looking at two more vehicles, and not loving them, we actually had decided to leave. At this point there still was no pressure to buy, but Mr. Stacy Nerowski (Sales Manager) asked us to wait a couple minutes, which we did, and when he returned he had worked the numbers so that the monthly payments were manageable, there was no haggling at all. Just like Ms. Davidson, he was able to explain everything clearly. Finally we worked with Mr. Chris Bolton (Finance) and that was just to sign the final paperwork. He was very entertaining and thorough, going over every single paper before we signed, giving us the time to read over them if we liked. The entire process was so pain-less and we drove away with the car of our dreams. We HIGHLY recommend Mike Patton Auto Family, theres no harassing sales people waiting to dive on top of you when you set foot on the lot, no pressure to buy, they don't work based off of commission and everyone in the building makes you feel like your family. Thank you Ms. Sherquera Davidson, Mr. Stacy Nerowski and Mr. Chris Bolton.

Kim1614

Apr 12, 2013

We had a great experience and will return to Mike Patton Lincoln to purchase vehicles in the future .Mike Brown is very knowledgable about the vehicles and a joy to work with.We would recommend Mike Brown to any one looking to purchase a new vehicle .

Scottrbrown12

Apr 12, 2013

This dealership has surpassed my expectations. From the moment I walked in until the moment I drove away in my new vehicle I felt at ease and my sales person Sherquera Davidson was outstanding! Thanks for everything!

Beccasmom

Apr 10, 2013

Mike Brown made me feel immediately comfortable and I trust him completely. I am confident Mike sold me the right car for my family's needs. He could have chosen to encourage a more expensive model, but after listening to me, he did not. Mike's character and work ethic represent exactly the kind of reputation sales consultants should strive for. From first contact through the time I drove off the lot, I felt as if I was Mike's ONLY customer (and this was 4 days). Bryan Peek (Finance Mgr) was efficient and informative. He answered every question. This was a positive experience and I would highly recommend Mike Patton for new or used vehicle purchases - and especially Mike Brown.

fosterhb21

Apr 3, 2013

My husband and I's experience at Mike Patton Auto Family was great. We made an appointment online and as soon was we walked in the door we were introduced to our sales consulstant Shane Shipman . Shane was extremely nice. He didn't try to push us into buying a car we couldn't afford just the one we wanted. And then the finance guys got approved and in the car :) I would recommend Mike Patton Auto Family to anyone and they should definitely go see Shane Shipman

Arbaldridge

Apr 3, 2013

Really enjoyed working with this dealership. KP and Shaqueria were both so helpful and worked to find us just the right vehicle. The way this dealership does business is a breath of fresh air.

lmws10451

Apr 1, 2013

My experience with the Mike Patton Ford Lincoln Dealership on Friday (Good Friday), March 29, 2013 was great. My sales person was Sherquera Davidson. Ms. Davidson is a true professional who knows her Lincoln Product well. I actually made contact with the Mike Patton Dealership on Thursday, March 28 by telephone. That is when I first spoke with Ms. Davidson. She did a great job of laying out the ground work before my wife and I arrived at the dealership on Friday. When we arrived Sherquera met us at the front door. Throughout the sales process Ms.Davidson was very coordial, informative and attentative. I have purchased or leased at least 12 automobiles in my lifetime and I can say without a doubt that this recent automotive transaction was the best. Ms. Sherquera Davidson is the best automotive sales person that my wife and I have had the pleasure of working with. Mike Patton and the Mike Patton Sales Managagement Team should be proud to have Sherquera as a professional team member. Have a great day.Linda and Scott H. WiseApril 1, 2013

Renice Strain

Mar 29, 2013

Buy a car from Mike Patton.You will get the best deal on earth,very friendly people they make you feel relaxed.My salesman (Ray Smith) was the greatest.The deal was done fast.NO HASSLE! HONEST PEOPLE.

vadyer

Mar 20, 2013

We bought a new F150, which we really like, and our overall experience with the dealership was good. It was "Great" having the salesman that we had, Kunal Patel. He was very attentive and knowledgeable about the vehicles. We were quite disappointed when we went back to finalize the transaction. Had a time of 2:00pm to get the paperwork completed, but had to wait till almost 5pm before that was done. While we waited, our truck was being cleaned, which was "not" satisfactory at all. I guess the man who did that, wasn't having a good day. Other than these two complaints, we had an overall good experience.Thank you Kunal, you made our wait quite bearable.V. Dyer

bperkerson

Mar 8, 2013

Internet ad was very helpful and led to our coming to the dealership. Price was competitive. Salesman K. Patel was a pleasure to work with and very straight forward. My only criticism is the phone system. The operator did not pick up on two occasions when I chose that option, and once when I tried to leave a message in reconditioning for Mr, Patton, my call rolled back to the main menu, where once again the operator did not answer.

PamelaStamm

Mar 4, 2013

This was an excellent buying experience. The car I wanted was a challenge to find but my sales person searched high and low and found one. He let me make my own decisions and provided me with support when I had inquiries.He did not try to change my mind as another dealership had done or try to coerce me to buy something from the lot. I really appreciated the frequent communication and use of email communication. As someone who works, this allowed me to review information and respond when convenient. The price was what I expected. I enjoyed not needing to haggle and appreciated the assistance in selecting the best finance option. Most of all I appreciated the time spent showing me how to work my new and very technological car. I am still learning about it as I drive, but the basics were covered and I appreciated that. Thank you! I will be back in the future and definitely recommend this dealership to others.

curtonia

Feb 28, 2013

I went in thinking I would not find a car in price range. Then i met Mr. Brown who took the time to talk to me and help me purchase my own car. There was no pressure just understanding and patience I felt like he was a family member advising me in an important decision. I was able to trust him and believe that he really wanted to make me happy.

kctennant

Feb 13, 2013

My husband and I had a wonderful experience at this dealership. Our salesman, Mike Brown, had us in and out quickly, was patient, explained everything well and all with a smile. We will definitely continue to be loyal customers.

Mojo

Jan 24, 2013

Keith was very friendly and genuinely interested in getting me the car and the deal I wanted. I drove 2 hours to see the car, and a final deal was put together over the phone. Because of the distance, they arranged to have the car and paperwork driven to my house. I had my new (used) car sitting in my driveway the next morning. The driver was very friendly and helpful. Overall, this was a great buying experience, and I would drive 4 hours to buy another car from them.

LisaHenninger

Jan 16, 2013

This was a a very great day for my grandson I bought his first car. Our salesman Mike Smallwood was great to work with he did everything to make it great for him and I appreciate it so much they took care of every detail and went beyond what I expected. Thanks again to Mike and the staff of Mike Patton Ford for making it a special day for AJ. If you want great customer care buy from this dealership you want be sorry!!!

erica.ford.121

Jan 14, 2013

The experience that I had here was excellent compared to other dealers. I would recommend anyone that is not looking for the back and forth game that most dealers play to come here.

All Good

Jan 9, 2013

Best dealersship on earth, honest, fair and simple.

Lynne T

Jan 6, 2013

We received excellent service from Mike Patton Ford. It was a pleasure to work with Ross, our salesman. He was professional, patient, and answered all our questions. There was no pressure involved. Because there was not the vehicle I wanted on their lot, Ross ensured me that he would find one. He readily located the vehicle I wanted, and it was picked up. Even though it was close to New Year's, Ross and the service team got the car ready for me. Ross even remembered that I had inquired, "Will the car have a pinstripe on it?" The car did not have a pinstripe, but Ross had one put on for me. That is quality service that we truly appreciated. Ross explained all the necessities of operating our new Taurus. He even insisted that we call him on his cell anytime we had a question. That's what I call A+ exceptional service! Thank you!

Lannyhi

Jan 3, 2013

I have been to many dealerships to buy automobiles since I bought my first car at the age of 18 but this one showed from the very first person I spoke with that they were interested in making a deal that was satisfactory to me as well as for them. Every person I met was very friendly and went out of their way to make me comfortable. They did everything they said they would do and followed up by phone to make sure I was satisfied. I had some minor work that had to be done on my Navigator and they brought a loaner car from LaGrange to Duluth (approximately 90 miles)for me to use. I needed a larger car and they made the trip again to make the swap. They are great, honest people and I would buy from them again and recommend my friends to use them.

Rene Hoskins

Dec 31, 2012

They treat the customer better than any dealer I have encountered in 49 years of car-buying. I will buy all future vehicles from them and will recommend them to all my friends looking for a vehicloe. Thanks, too, to Ana for making our experience so pleasant.

Barrett

Dec 23, 2012

Great experience. I felt very comfortable throughout the entire process. Felt the trade was very fair. Tim did a great job.

nathan.rybolt

Dec 14, 2012

Shane was awesome. He got me exactly what I wanted and was very knowledgeable about the vehicle. He also explained the buying process very well up front.

jerry

Nov 7, 2012

Mike Smallwood took his time to explain the deal and to show us the features of the new car. He was very knowledgable and professional and responsive to our calls and questions. All the employees were very upbeat and friendly.

Bruce Strickland

Nov 7, 2012

I was impressed with the staff at the dealership. They were most helpful and they did not try to pressure me. They let us make our decission and then they gave us their full support. I would reccommend then to all.

Dustin Jones

Nov 7, 2012

This was the second automobile we have purchased from Mike Patton, and they always make buying cars easy! The staff is wonderful to deal with and they always go out of their way to give you what you came for. We dealt with Morgan Moore,she was polite and helpful, we found out later that it was her first official sale. She made our buying experience as simple and quick as we could have asked for. julius nagy handled ours financing, and mike brown helped finish up our paperwork. I love that they are a christian dealership.They play christian music in the showroom and installed a owners manual for life,"new testament bible", in the glove box of our new ford escape.We need more dealerships like Mike Patton

wes10194

Nov 6, 2012

This was the second automobile we have purchased from Mike Patton, and they always make buying cars easy! The staff is wonderful to deal with and they always go out of their way to give you what you came for. We dealt with Morgan Moore,she was polite and helpful, we found out later that it was her first official sale. She made our buying experience as simple and quick as we could have asked for. julius nagy handled ours financing, and mike brown helped finish up our paperwork. I love that they are a christian dealership.They play christian music in the showroom and installed a owners manual for life,"new testament bible", in the glove box of our new ford escape.We need more dealerships like Mike Patton!

dmc4169

Nov 4, 2012

In early October we bought a new 2012 Ford Fusion from Mike Smallwood and could not be happier with the whole process. Mike was very patient with us and answered all of our questions. We went into the dealership to test drive a Focus and a Fusion. Mike went over all the features of both cars with us. We took both for a test drive and decided on the Fusion. Mike and the staff worked very hard to find the car with the color and options we wanted. We spent the better part of a Saturday afternoon at the dealership between the test drives, checking out all the available options and then locating the car we wanted and never felt rushed. The entire process from picking the car (a RED FUSION) to going through the financing and selling our old car was handled very well by everyone we came into contact with. We never felt pressured to buy or make a decision on the spot. Everyone was very helpful and that really did take the stress out of buying a new car. I have already recommend Mike Smallwood and this dealership to a friend who is looking for a new car. We will definitely be back for my future car purchases. Thanks Mike - Debbie & Dick

Bernice Leonard

Oct 27, 2012

I was very nervous at first, but my salesman was kind and patience, made a car buying easy, without any pressure. I will be buying from Mike Patton Auto Family again!!! Just love my new Honda.

Go Gwinnett

Oct 21, 2012

Looking at a Dodge Journey. Found one in Stone Mountain for a very good price. I was talking to Tricia Askew and Donnie Hinkle on line about them matching the price because I'd rather deal locally. They said they couldn't move on their price. I asked how other dealers matched prices but they couldn't and Tricia told me that if I bring in a sales order signed by the sales manager from the other dealer saying that they would sell me that car for that price that Mike Patton would beat that price by the difference plus 10%. That's their "LOW PRICE GUARANTEE". I had the other dealer fax me the documentation. When I took it to Mike Patton they said that their car was identical to the car in Stone Mountain in every way but one- Mike Patton's had the u-connect system in it worth $395. So I figured they would give me the price plus $395 and I could stay local. They came back with a sales order that was $2300 above the sales order they were supposed to match. The sales manager Quentin said that the other deal was too good to be real and he didn't believe it was legit. I went to the other dealer in Stone Mountain and bought the vehicle for exactly the same price on the sales order. And they filled it up with gas. And we were in and out of their dealership in 35 minutes! The low price guarantee is completely false.

Unhappy Customer

Sep 28, 2012

Test drove a Tahoe. Loved it. Called back a couple days later to inform them we were ready to buy. They had a no hassle price, which was fine. But they were asking top dollar for it. We agreed that it was still in our budget, but they informed of us of all the filing and documention fees at the last minute. Having those fees, on top of tag title and taxes put the car over two thousand dollars what it was even worth. We told them we still wanted the car but if they couldnt at least waive some of the fees they snuck on us then we would have to pass. They said they would make something happen and would call us right back and we would get squared away on the deal. Its been three days.. No call. Even called and left two messages...still no call! Wouldnt reccomend this dealership to anyone! HORRIBLE CUSTOMER SERVICE.

frank.dremel

Sep 26, 2012

Customer service was outstanding! No pressure to buy, interested in what is best for the customer, very patient as we tried out several trucks before we made a final decision. Worked with us to try and get within our price range, offered several options for us to decide on. The Christian music led us to believe someone in authority was a believer and the people backed up the music by their actions.

jpye

Sep 21, 2012

I told mike I needed a truck to tow a travel trailer he told me a eco boost f-150 would pull it with no trouble,but when he advised me it was a v-6 I though he was crazy, but he pulled up the tow rating and what mike had told me was on tow rating. With the deal on my trade in they give me I traded. A few days later I hooked the truck to a 35ft. trailer it weighed aprox. 7000 pounds. Well mike was right I pulled about fifteen miles And could not tell the truck was pulling any thing.I have delt with a lot of auto dealers over the years but Mike Smallwood all the other folks at Mike Patton are the best I have found to date.

shackbug1

Sep 18, 2012

My wife and I had a great experience with the purchase of our new vehicle; the service was impeccable, so purchase your next vehicle from Mike Patton Ford Lincoln.

samiller21

Sep 5, 2012

Had a great experience with Mike Patton---I actually drove 3 hours on a Saturday to buy my new truck from this dealership. I could have saved time by going to a local dealership, but the folks at Mike Patton (Mike Smallwood at Ford, Tim Thomaston at Honda) helped me find the truck that I wanted and put a package together for me that I could afford. Very pleased with the service and follow up they have provided since I purchased the truck as well. I truly believe that I will purchase my next car from Mike Patton, no matter how far I have to travel to get to them!

babyboy1

Aug 22, 2012

I have driven fords for over 20 years , I love the how anna just steps in to try to assist me in making a wise selection for my son . thanks anna your great

EdwardWeatherly

Aug 14, 2012

These guys are the greatest. Helpful in every way. Financing exceeded my expectations with the credit score I had. The car is fantastic. I can not think of one bad thing to say about anyone or anything at Mike Patton Ford. I will most likely be there again this weekend with a buddy of mine that would like to buy a truck.thanksed

vjhunter

Aug 13, 2012

Thomas made buying this car an easy choice...He explained everything in detail.. I Love the car and would recommend this dealer. Thank You,.Veta Hunter

RachelP2012

Jul 30, 2012

Had a good experience. Very friendly although it seemed like it took forever but they were very thorough so that was a plus. Made some errors but recognized and fixed them. They took care of me and explained in good detail how to use all the technology my new Jeep. I would definitely come back again.

jdcm21

Jul 28, 2012

Thomas is a fantastic person to buy a car from. He genuinely cares about the customer and wants to make them happy, but also makes sure to stick to their budget constraints. He spent most of the day with me in order to help me make a decision because I did not know exactly what I wanted. He used a generic questionaire to find out more about me and my needs/wants in a car and showed me several suggestions before we test drove the Ford Fusion and Ford Focus. The test drives were lengthy and Thomas was able to share his knowledge about the cars on the drives. Thomas also explained the no-hassle pricing program as well, which is a GREAT idea! I laughed most of the day and did not have to wait very long for quotes or haggle the price because it was as low as it could be. It was a low stress situation through the whole process. Amazing program! Julius was fun to be around as well and allowed me to ride along for the test drive for my trade-in. He carefully inspected the vehicle and gave me the most value for my trade-in. George was great too! Although he talked a little bit fast, he slowed down to accomodate me and was patient when I was taking a little while to make a service contract decision. He also helped me with some calculating as well. Overall, I had a fantastic experience at the dealership itself and would reccommend Thomas to anyone and everyone that comes to Mike Patton!

chyder

Jul 26, 2012

Had a good experience in dealing with Mike Smallwood (sales agent) and Julius Nagy (with trade-in). Low stress, all my questions were answered promptly. Would recommend Mike Smallwood and Mike Patton. Have already given two referrals to friends looking for Ford trucks...

Anne McDaniel

Jul 24, 2012

I recently purchased a Lincoln Navigator and my salesman was Thomas Pappas. He was very helpful and knowledgeable when asked questions about the vehicle. He provided all the assistance we needed. Thomas tried to keep the process moving, but unfortunately, there were other customers ahead of us and the process took much longer than we expected. This is the only negative thing we experienced at this dealership.However,having a nice waiting area and the provision of snacks and drinks made the wait more pleasant.

tracie.crain

Jul 24, 2012

From the moment we stepped foot onto the dealership property, we were greeted with friendliness and enthusiasm. Each person we came in contact with were focused on OUR needs and wants. That is so very hard to come by when purchasing a vehicle. Amanda is definitely an asset to your company. We would do business with her again in a heartbeat! Thanks Mike Patton Ford for our best car-buying experience ever!

lagbrewer

Jul 23, 2012

We arrived around 6:30 pm after work on a Monday. Mike stayed late to talk to us and let us test drive a vehicle. The vehicle I liked was still being certified so Mike offered to drive the car to Columbus so I could test drive it the next day. I was skeptical (that he would do that) but the next day he did! I believe I got a very good deal on my vehicle and have really been enjoying it! And for the icing on the cake, Mr. Woodell, got me 2% financing--1% better than that for which I had already been approved.I will recommend Mike Patton to all my friends and relatives!

kanshappyMP

Jul 21, 2012

Amanda was very, very informed about the sales process especially since she has only been employed for a few months. The facilities were very nice and the popcorn smelled and tasted GOOD. We did "enjoy" spending time and money with those that worked with us to provide good transportation.KEEP UP THE GOOD WORK AND ODOR.Ken and Sandra Freeman

tom_howell_1943

Jul 17, 2012

I was very pleased with the service and the assistance. My experience was very good and I would recommend Mike Patton Ford Auto to anyone needing a new or used vehicle. Mike is very knowledgeable of the car I was looking for and capable.

Allred1us

Jul 17, 2012

Mike was very friendly and helpful. He spent time explaining to my son what the car does and how to use all the features. He followed up with a phone call to make sure we were happy and satisfied a week later. We walked away very satisfied!

kcobra30

Jul 10, 2012

This is my third purchase from Mike Patton Ford. My wife and I bought a brand new F-150 AND Escape April of last year. We love our escape but unfortunately had some issues with the truck. Nothing the manufacturer wouldn't cover but still wasn't as happy with it. I have just traded again with Mike Patton Ford on another Ford F-150 with ecoboost and am extremely extatic. On the sales end of it, let me tell you after being a salesman for years myself in the auto field and finally leaving the field due to high pressure constant pushiness and Dealers only caring about making money and not the customer, It was refreshing dealing with the sales crew at Patton auto group. No pushy salesman, no pressure on buying, salesman aren't attacking you as soon as you pull into the lot. In fact they send a greeter to ask if you need any assistance, and if you don't want any they don't bother you. Your free to shop the lot with no one stalikng you. And sales wise. no haggle pricing! They gave me more than anyone ever dreamed of giving me for my trades and gave me rock bottom pricing on all my new purchases. And they were extremely concerned about putting me in the right truck that fits all my needs. I will send all my friends and family to the Patton Auto group on all of our purchases from here on out. A big Thank you to the sales team and management for the wonderful experience.

buytruck

Jul 5, 2012

Stopped in to look around at trucks on a recommendation from a friend. Glad I did! Thomas Pappas was great to work with, listened to what I was was interested in, was not high pressure. Showed me a few trucks on the lot. Left and came back a few days later with a trade-in. Thomas and Julius Nagy were very fair with the trade-in. I left a happy customer with a new F-150. A no hassle buying experience

Andrea1964

Jul 5, 2012

I went to look at new vehicles and fell in love with the ford fusion. Jason was a lot of help with his knowledge of the fusion. I went for a test drive and it drove like a dream. I went back to the dealership and in less than a hour I was the proud owner of a new ford fusion. I want to thank Jason and George for a wonderful car buying experience.

TNT

Jul 2, 2012

My boyfriend and I had been passing by the dealership for about a week and every time we went by I would look at the 2006 Mustang and my boyfriend called me at work and said to meet him at his moms and we would go to the dealership and take a closer look at the car, so I did and we test drove it. I was totally hooked. We were greeted in a professional manner by a young lady and she went and got a sales person. This sales person was Amanda Hagood, Amanda is an excellent sales person who is very friendly and very professional, she is really on top of things. I will recommend her to anyone that I know that is going to be purchasing a vehicle. A thumbs up to her. Thank you Amanda... and Julius, Wow!!! he really worked hard on getting this deal to go through. I was really worried for a minute that I wasn't going to be able to drive home in this Mustang. Thank you Julius for your outstanding job performance.

steveh6245

Jul 2, 2012

I was there with my girlfriend who was buying a new/used car. we met with Mike, and what a shock we received in buying a car. there was no pressure. he was very kind and curtious. and mostly patient with my girlfriend who had not a clue what kind of car she wanted...LOL. but we made it thru. and even received great service from Amanda on Mike's day off. All i can say is everything was great. i plan to buy my next vehicle from there, and i will let everyone know about our experience....Great job Mike/Amanda. Keep it up..Steve

MCCASTON

Jun 28, 2012

FRIENDLY, KNOWLEDGEABLE STAFF . GOOD PRICING POLICY, EASE OF BUYING PROCESS. NO HASSLE. THIS IS THE SECOND VEHICLE I HAVE PURCHASED FROM MIKE PATTON AUTO.I LIVE 200 MILES FROM THIS DEALER.

daniel.cantrell

Jun 16, 2012

Easiest car buying experience ive ever had amanda listened to what we wanted and was very helpful in finding what we wanted in our vehicles and julius was very efficient in getting our loans together considering we were buying 2 cars

TPartain

Jun 9, 2012

We had a great experience at Mike Patton dealership, Jason gale and jason Murphy were awesome with our needs. We received wonderful service from the service department. This experience wasn't drawn out for a long period of time. We purchased what we wanted without pressure to purchase something else. We have already recommended Mike Patton to our friends and family. Thanks again Mike PattonJames and Tammy Partain

wrosebush

May 29, 2012

Everything was great - I just changed my mind after test driving the vehicle; I felt the ride wasn't as smooth as some other options. Ana was great though...no problems there.

haysmw

May 14, 2012

When Julius Nagy understood that we were headed to another dealership to inspect another vehicle before making a decision, he offered to us a loaner one of the two vehicles in which we had shown interest. This was very acceptable and allowed us to try it out on the Interstate. It drove so well that we never made it to the other dealership. We decided to simply turn around and buy that vehicle. The car sold itself. All three employees worked very quickly, had good attitudes and stayed well after closing time to assist us with the sale of both vehicles. Since the purchases on Saturday, we have already referenced two different families to location and experience had on that day. We hold the entire event in high regard.

jrfranks

May 9, 2012

Mike Smallwood was very helpful to me on the selection of the accessories that I wanted , the color and delivery. Since recieving the 2013 Lincoln SMK he has helped me with the vast amount of technical components in the operation of the car. Jim Franks

bs0111

May 7, 2012

Mike Brown was very helpful with my purchasing experience.I live 70 miles away from Lagrange and he made it as convenient as he possibly could. Mike found what i was looking for quickly and got most of my info ahead of my arrival to make the transaction fast and easy.I will definitely call him on my next purchase and will recommend Mike Patton Ford to my friends.

wizardoz42

Apr 21, 2012

My parents had bought an Explorer Trac truck from Mike Patton and my Dad died unexpectedly. My Mother could not drive a truck and needed to trade it back in and purchase another car she was comfortable with. It took us a couple of months to get the paperwork that was necessary to do this. George, one of the managers, was so gracious and understanding throughout this process. Mike Smallwood was our salesman and he was terrific! There was no pressure and he took a lot of time with us to ensure my Mother was comfortable with the Explorer Escape that she decided to purchase. She drove several cars and Mike made sure she knew what each car included and if she was comfortable seeing out of the cars and getting in and out of the cars. He treated us as if we were family and he CARED that she got the exact car that would benefit her most. He worked with us on the trade in and gave us a very fair deal. We have bought with this dealership for over twenty plus years and will continue to deal with them with such great salesman as Mike and the no hassle treatment that is provided. I would highly recommend this dealership to everyone.

KHannah

Apr 19, 2012

Recently bought a used Honda from Mike Patton Autos. They experience could not have been better. They start off by giving you the bottom line price so no haggling! Cindy was our salesperson and she was awesome. Went over everything in detail with us, let us test drive on the interstate and was overall as friendly and comfortable with us as could be. We had our 3 year old with ut and everyone at the dealership was playful and friendly and kept him entertained. Even the general manager came out to play. We had a great experience and were happy to purchase our vehicle from such a family friendly place. Will definitely go back in years to come!

pricele

Apr 18, 2012

I have given Robbie Pearce and Mike Patton Ford the best possible rating because of the professional service I receive every time I visit the Dealership. Robbie works with my work schedule and makes getting in for service easy. She is courteous and knowledgeable. The Sales staff speaks without being high pressure or phony. My next car will absolutely come Mike Patton Ford.

gkropat

Apr 14, 2012

I just purchased a 2012 F150 FX2 from Mike Patton Ford in LaGrange and the service was exceptional. Amanda, George and Julius were fantastic to work with. They were all very friendly and committed to helping me find my truck. They found exactly what I was looking for without any pressure to "upgrade" or "consider" other vehicles that were easier to find. I did alot of shopping around and from the start of my searching across several other Ford dealers in the Atlanta area, to the end, Mike Pattons prices were clearly the best. I could not get any other dealers to come close to Pattons price. Mike Patton Ford is where to get the best deal...

wesbury

Apr 11, 2012

They worked very well with us. There was no arm twisting. They were into what they do the best. Making a customer happy. Your kindness will mean that we will be back again.

JK111111

Apr 9, 2012

Ray has been the most interested and helpful dealer I've encountered. Never pushy, Ray was always willing to proceed with the process at my pace. With helpful people like Ray, I'll return to Mike Patton for my next vehicle.

judy30241

Apr 5, 2012

Mike Smallwood sold me my 2012 ford fiesta. I am very pleased with him as a salesman. Any questions I had he answered right away. He didn't try to rush me. I had researched the Fiesta before I went to the dealership, so I knew what I wanted and he got it for me. I highly recommend him to anyone!!

kmorgan

Apr 2, 2012

I have been a Chevy truck guy for the last 25 years, but Ford has come a long way. I got my neww truck from Mike Patton Ford in La Grange. Worked with Mike Brown, the BEST experience I have ever had buying a vehicle in the last 35 years! I usually hate buying a vehicle because of the usual " car salesman pitch". But Mike got the job done, and even offer to drive the vehicle to my house 45 miles away. Great job Mike, I appreciate ya...KM

allison1980

Mar 26, 2012

I recently brought my vehicle into this dealership for service. I was extremely satisfied with the services done and especially with the warm and welcoming attitudes of the employees. In particular, Robbie Pearce was extremely kind and professional. She took great care of me and ensured the same was done for my car. I am glad to know I can go back again and feel comfortable leaving my vehicle in their hands.

mlc1390

Mar 26, 2012

I was in a tragic motercycle wreck and for it a grant foundation offered to buy me a car to help reinstitute my ability to provide for myself. i came to mike patton were a amanda hagood who is one of my favorite car salesman i ever had due to how sinscere and honest she came off, didnt have any gimmik or feeling that most car salesman give. She was able to help me find the vehichle i desired and ascertain all the stipulations posed by the foundation with the good work of george woodell and he held the car almost a month for me while the foundation slowly went as most goverment affiliated charitys do. And in the end i was able into my car that love deeply and with out question o and on side note it seems amanda fought tooth an nail while my car was bein held to see that another salesman didnt sign off the car and for that i say ty. i will recomend at any occasion appropriate.

vanvan_34

Mar 25, 2012

I want to thank Mike Smallwood for a wonderful buying experience. Mike is a very personable guy who has a lot of knowledge of the inventory and wants to help you find the car that is right for you. I had a NO hassle buying experience with Mike. Even two weeks after buying the car he is happy to answer and help with any questions or concerns. I will recommend Mike Patton Ford to anyone I know looking for a Ford or used vehicle and tell them to ask for Mike Smallwood! There needs to be more salesmen like Mike! Thanks again!Savanna J

dycusc

Mar 25, 2012

Staff was very friendly in helping me find what I needed and in my price range. They were very receptive on the things we needed to have fixed on the automobile. I would definitely recommend this dealership to my friends.

jamesalve

Mar 18, 2012

I went to Mike Patton Ford to look around for a vehicle for my wife,It was late in the evening and I really didn't expect anyone to spend a lot of time with us. Mr. Mike Smallwood came up to us and offered to help us find what we were looking for, his knowledge of all the vehicles on the lot was amazing. His professionalism and can do attitude was a major factor in my purchasing a new car from him.I would reccomend Mike Patton to anyone who wishes to buy a new or used vehicle the prices are great, the customer service is great ,and Mike Smallwood is a true professional and a gentleman.I will tell everyone to ask for his assistence if they are looking for a vehicle and unsure of what they want. THANKS MIKE SMALLWOOD AND MIKE PATTON DEALERSHIP for a really honest deal on a great SUV. James S. Alverson & Sonnie Alverson.

jbowyer01

Mar 10, 2012

Amanda was exceptionally friendly and professional. Any qualms my husband and I had were quickly relieved by both Amanda and Julius. They answered all questions and we loved the no haggle price. The finance manager was patient with us and explained all aspects of our loan. We are thrilled with our experience and will definitely buy our next vehicle from this dealership.

bhansen

Mar 10, 2012

Nothing worse than dealing with "Car Salesmen". If they all had the professionalism of Jason and Patton dealerships they wouldn't have that stigma. This is the second car I have bought from Patton Dealerships and in both cases I was very pleased with the way we were treated.

conway30240

Mar 9, 2012

Most of time my service is done at the last minute w/o a scheduled appt.,not knowing my availability.Robbie gets me in & out QUICKLY!!!!

ruby denson

Mar 9, 2012

I visited the website at home and chose the vehicle I was interested in then called the dealerxhip where I spoke with Mr. Adams, He was very plesant, courteous and informative. I wanted to be sure that I qualified for financing and he informed me that my credit was fine and I would have no probkem. He invited me to come to the dealership, he had the car waiting for me. He explained features of the car and took me for a test drive. I was pleased with it and every thing was completed in a timely fashion and I waslked out a proud owner.

jimdevane

Mar 8, 2012

The whole experience was pleasant and little time was wasted. There was no need to play the pricing games since the prices are fixed and reasonable.

joan1006

Mar 3, 2012

Mike first priority was to know want type of vehicle I was looking for. He was very friendly, helpful and knew exactly what I wanted. He was very professional and patient. I'm very happy with my Escape and I did send a friend over to see Mike and she purchase a new Edge. Way to go Mike. Keep up the good work.

apritchett

Feb 29, 2012

Danny took the time to find out what I needed and worked with me. He found a car that fit my needs and payments. I went there to find a car for my daughter and my husband was not able to come with me. Danny found me a wonderful car that met all of my request and needs. Since my husband was not able to make it up during the week Danny and his wonderful wife came to my house in Ellerslie so my husband could sign. I have so enjoyed my experience of buying this car. I have never had such service and caring dealing with any car sales man. I have already given many people Danny's name and refered them to come to LaGrange to Mike Patton and have the best car buying experience ever. I just wanted to say Thank You Danny for such a wonderful buying experience!

RDye

Feb 29, 2012

First I have to say that I have all my service work performed here. The folks here do a great job and the wait is never as long as I thought it would be.Have walked in several times with an "obscure" problem that we could not replicate upon my arrival there, so they could not repair at that time.....even so Jerry Keith asked a mechanic to walk out and have a look each time. Finally got the truck to have the problem while I was there....they took the truck in immediately (no appointment) and got it back to me the next day repaired. Wouldn't take my truck anywhere else.

Skinny and Bling

Feb 29, 2012

Really enjoyed the buying experience. Felt no pressure of what to buy or even that I had to buy anything. It was truly a decision made by me and my wife and not the salesman. I talked to the dealership before going and we set up an appointment with a salesman. While there I felt like I had his full attention and was his only customer and I was not there to buy an expensive new car. I actually spent under 5,000 and still got the royal treatment.

dsat

Feb 25, 2012

The reason that I bought a new car from you was because of your service personnel. They make me feel comfortable and are very nice. The people that I am most familiar with are; Robbie Pearce, Wes Blythe and Jerry Keith. My new car salesman was Michael Smallwood who was extremely patient.

JamesAiken

Feb 20, 2012

My wife and I were looking for an affordable, safe car with a great monthly payment; JASON GALE and JULIUS NAGY worked with us to find the car we wanted at a price we could afford. Their friendliness and overall expertise was fabulous and I never felt hassled or stressed with the car buying experience. They presented the facts in an easy-to-understand, helpful way and worked with us until we drove away with a terrific deal on a fantastic car!! I would happily recommend Mike Patton to anyone looking for a car, new or used. Thank you to EVERYONE that was involved in our experience and my family and I are looking forward to many more years with the Mike Patton family!

g3services

Feb 20, 2012

Patton service department is extremely easy to work with. If as a customer I take the time to make an appointment the service is always completed in a timely manner, they leave a phone message when it is ready, and if I need a loaner vehicle there is never a problem. This is the only manufacturer/new car dealership that I use for vehicle service.

tgbrooks

Feb 20, 2012

Great experience! Honestly had a great time with these guys buying my car! I had very specific requirements for my new car and they were extremely patient in helping me find exactly what I was looking for. I am totally satisfied!

Demeris Berner

Feb 20, 2012

When my 2011 Ford Explorer would not start I called two other Ford Dealers near me before talking to Mike Patton in LaGrange Georgia. When talking to the Griffin Ford dealer about a loaner vehicle while my BRAND NEW Ford was in the shop, she said they just didn't do that. I then asked how I would get home and she said "oh, we have plenty of guys here that will take you home"I told her that I had to get to work the following day and I was beginning to get upset. Then she told me to "calm down". I cannot believe someone who is in customer service would actually tell a customer who was upset to calm down. She offered me NO solution to my issue with my new car other than to bring it in or have it towed and to calm down.. I was very offended by her behavior. The McDonough dealer told me that they didn't offer any kind of help w/ loaner vehicles unless i signed up for that program. THEN I called MIKE PATTON!!!!! Jerry Keith was the first person I spoke with. He asked me how many miles the vehicle had (17K) so he reminded me of Ford Roadside Service. He told me they may be a little farther from my home than the number of miles covered but I could request my vehicle to be sent there. When we arrived at the dealership, they were out of loaners but they went to a leasing service they do not normally use to provide a vehicle for me to use while mine was being repaird. They called me with daily updates every step of the way. MIKE PATTON FORD GOES ABOVE AND BEYOND! They care about their customers and set the standard of service. others could learn from them!!! and should!!!! signed your number one fan....

fuzz01

Feb 19, 2012

They got me in quickly without an appointment. Wesley took care of everything and the truck was service and out when promised. Very good customer service.

helen.one.wood

Feb 19, 2012

Brents first priority was to get to know my needs. I did not feel any pressure what so ever. He was there to listen to me, and because of that he was able to find the perfect vehicle that would meet my needs. He was with me throughout the whole transaction. Very proffesional and patient. I am happy that I brought my business to Paton. I will definelty return. I am very happy with my purchase-just love the car.

MaryChris

Feb 18, 2012

Mike Smallwood was friendly, courteous, knowledgeable and easy to work with. He helped to locate the color and option combination we were looking for in our new Focus. The no presure sale and low prices are what sold us on purchasing from Mike Patton. We will be happy to recommend this dealership to our friends and family.

Tkandtkalex

Feb 18, 2012

We saw a vehicle that we were interested in on Autotrader.com. I called late on Saturday afternoon to arrange a visit to see the car. They told me to come on and they would wait on us. We arrived about 30 minutes before closing time and they stayed 2 hours after closing time to work with us. We were contemplating trading two vehicles, one of which was at home. They gave us a trade in price for both of our vehicles and a final price for our transaction. We did not buy that night but they did not pressure us for a decision. They thanked us for coming and we left to return home to ponder our decision. Due to their shop being closed for their employees to have the opportunity to worship on Sundays, we were able to consider our decision until Monday. We called back Monday morning and set a time to close our deal and they told us that they had marked the car down an additional $500, making the deal even sweeter. Jason treated us as his only customer the entire time he worked with us. George entertained us through the paperwork and made it a painless process. The entire car buying process was the best I and my wife have ever experienced. My recommendation for the Mike Patton Family could not higher. It was a truly good experience thanks to Jason and George.

jud8403

Feb 17, 2012

Mike Patton is a great dealership. Everyone was very friendly and so nice. Jason Murphy was the salesman that helped me buy my F150. He worked with the banks and got me the best deal possiable. He was very friendly and professinal and helped me with whatever questions i had. I have bought 3 vehicles from Mike Patton and i will be back when the time comes to upgrade!!!!!

tracihurston

Feb 16, 2012

I have brought my vehicle to Mike Patton for years. They have great service and everyone does their job with passion. Robbie Pearce and Mr. Jerry Keith are great!!

Ddriggers65

Feb 16, 2012

I purchased a Used Nissan Rouge from Mike Patton Auto on Feb. 11, 2012. This was my first time purchasing a car and I am so thankful it was with Mike Patton Auto. While, I was well educated on what I wanted from the experience as far as price, trade-in value, financing, etc., Dan Adams and the Mike Patton Auto Family made this sale a breeze. I work full time in an office where I am unable to communicate with others over the phone during working hours. The main reason I continued to peruse this dealership was because Dan Adams answered all my questions over autotrader.com or via email. I never received any harassing phone calls. Dan was able to ease my worries and answer all of my questions very effectively in the venue that I desired. When we arrived at the dealership Saturday to test drive the vehicle, I was greeted by a pleasant staff and was assisted immediately. Dan had already prepared my financing agreements, monthly payments, etc. The process was painless.I could not have asked for a better experience being a first time car buyer. I love the no-haggle/no-hassle philosophy of Mike Patton Auto and will be returning to purchase cars from them for years to come.

JohnGreer

Feb 14, 2012

Being the owner of a Lincoln and a F150, I am in for service often, Wesley and Robbie always (1) greets me with a smile (2) calls me by name. I don't remember getting that kind of greetings anywhere else. They take good care of my vehicles and lets me know what they have done and any thing that maybe needed in the future. Usually when I go in for routine service the prices are posted so I know what to expect, however I recently had some major work done on the F150 and I feel I got as good of a price as possible.

one happy women :)

Feb 13, 2012

All i can really say is I LOVE MIKE PATTON!!!Dan is the best I have been trying for a while to get my dream car,I always wanted a SUV but never had the creidt to get it.Dan went out of his way to get me what i want and made it happen. I am the happiest women on earth now I LOVE MY LINCOLN NAVIGATOR it is truly my dream car, and it is all THANKS to Dan and MIKE PATTON.If you are looking for a car go there first

baritenor628

Feb 13, 2012

Service was great. Went in for an oil change. My car was done quickly and the service was very thorough. All my fluids and systems were checked.

dgbarto

Feb 13, 2012

Danny was a pleasure to deal with. He was friendly, thorough and easy to work with. James, the F & I guy was also a pleasure to deal with. Overall the experience was extremely good.

orbitz64

Feb 13, 2012

Friendly people! Danny is a good person to deal with. Make sure to give him a call if you are interested in purchasing a car!

meeksc

Feb 11, 2012

The dealership's service was excellent. Robbie handled every aspect of my visit in an excellent manner. I will Definitely continue to use them and recommend them for service as well as sales.

reatha2

Feb 9, 2012

We have bought several cars from Mike Patton and returned there because we love the haggle free pricing. They are a bunch of friendly, down to earth people and seemed genuinely interested in getting us the right car. When we ran into roadblocks (such as loving a vehicle but it not having all the options we wanted) they were quick to offer other options - other cars or even ialnstalling the option on the vehicle we liked. They worked with us in every way. Crystal was a really fun sales person. She was pleasant and had very nice manners. She asked good questions about what we were interested in and really listened. In fact, 3 days later when I returned to test drive some different cars, she repeated to me verbatim the things I told her I liked and disliked about the previous test drives. She was extremely personable...a people person! In addition to all those good things, she handled all my requests quickly and efficiently. And, when I had a minor problem with a company installing heated seats for me, she kept checking on it to be sure the work had been done and that I was satisfied. I really have nothing bad to say about her or the dealership.

escott69

Feb 9, 2012

Robbie was a wonderful person to deal with. She was very friendly and knowledgeable and new exactly what needed to happen. WIll definitely use this dealership again.

laminackn

Feb 7, 2012

Robbie, always greets me with a smile. She is very friendly to me each time I go to Mike Patton. She takes care of me and my car.

CynthiasLincoln2008

Feb 7, 2012

I must admit,every time I`ve carried My wifes car in for service or repair, the experience has been pleasent.Even when I have had to fork over some "Doctor Like"bills, it hasn`t left a bad taste in my mouth. I`m confident the car is in best running condition.

Sharlene Joh

Feb 4, 2012

I have had 4 occasions recently to take 3 different vehicles into the service department. It started when my husband had a wreck and we needed our extra vehicle fixed til we could replace the wrecked car. My husband thought he known what was wrong and we told Wes. Wes came back and said it was something else 1000.00 less. needless to say we were elated. So we brought our F150 to him to fix the antilocks brakes. Now the truck is a 2001 so Wes gave us a price for reconditioned parks that saved us a lot of money rather than new. My Expedition had one screw drop out of the steering column and Wes fixed it free. I had a sable towed to get it fixed and the towing co. hauled it wrong and messed up the suspension. Wes talked to my insurance, took pictures and worked with the towing co. It made a nightmare bareable. I highly recommend the service department at Mike Patton. I have dealt with ripoff dealers before while my husband who was in the Navy wasout to sea and chged parts on my car that were not needed to be changed so I am elated to find a honest service department.Thank you Wes and all your mechanics that made my life so much easier. Sharlene Joh

cdbc85

Feb 4, 2012

i enjoyed my service visit, always do! robbie is a great service person. she is very knowledgeable.i use mike patton service because they do not try to sell me things my auto does not need! this is also why i just bought my new f150 at mike patton ford now i will have my 2004 and my 2011 f150's serviced at mike patton ford!!!!!

mustang2001

Feb 3, 2012

I purchased a used Mustang today at Mike Patton Ford. Dan was very helpful with the entire process. Over the past few months we have looked at several vehicles and until today could not find one in my price range. He was able to get me fully financed despite some issues with my credit. The process was very smooth, and the price just cannot be beat for the quality and value i received. I would highly recommend Dan and all of the crew at Mike Patton, and I look forward to doing business with them for years to come.

willimhamma

Feb 2, 2012

I went in to find a cheap van for my family. Dan not only got me a super nice Aspen but he also went out of his way to help us get the SUV. I'll tell anyone that is looking for a new or used car to go to Mike Patton and talk to Dan. Thats was the best buying experience i've ever had.

bruce120

Jan 31, 2012

I did not buy a Honda on this trip but will acquire one in a few months. Kimberly was very helpful in e-mails and on the phone in bringing me into the dealer. I will recomend her and dan to all a guy at work most liely will vist soon after i told him about how you all do.

hlackey1586

Jan 31, 2012

Danny and Brian were both great to work with. They were very friendly. They got me in my new jeep for the right payments which madye me happy. I would reccommend any body buying a car to mike patton and to Danny and Brian.

rtb11935

Jan 31, 2012

We gave the ratings above for 3 reasons: 1. Everyone at the dealership was friendly, cordial - greeting us at the door and asking how they could be of service. When we told them we were looking at new trucks a salesman was sent to assist us immediately.2. The salesman asked what we were looking for specifically and found several F-150 trucks for us to check out including a used 2011 model as well as a new 2012 model and a new 2011 model We chose the new 2011 because it had all the options we were looking for and the price was good. (Jason even emailed us pictures and stock numbers of additional vehicles for us to consider.)3. All the personnel who worked with us were open and friendly. They explained everything to us from price to incentives and other buyer options including maintenance and gap plans. They seemed to want to make certain that we understood completely. There was no pressure at any time for us to buy anything. This was a very different but pleasant experience for us.

clay87

Jan 29, 2012

My wife and I recently purchased a car at Mike Patton Ford. It was truly a wonderful experience! The entire staff was very friendly and knowledgeable. Our salesman Jason Gale was very friendly and really knew his stuff!! I would say to anyone looking for a new or used car go see Jason!

Jaquana

Jan 23, 2012

I just have to say Awesome!! Dan is very friendly and a hard worker, he make sure that his customers are happy. My husband and I diffently will recommend Dan to whoever is looking to purchase a car.

morrislj

Jan 21, 2012

Mike was exceptionally helpful and NOT pushy. He answered our every question with utmost integrity. We were both very pleased with our overall visit--we didn't even feel as though we were buying a car! We very much appreciated the business model and Christian values presented by Mike Patton Auto. Truly a customer satisfaction car company.

Tyra Carter

Jan 19, 2012

My exprence was great. If you are interested in a car I would recommend you check out Mike Patton and ask for Tim Thomaston he's great and Tell him Tyra sent you.

GoneJeepin04

Jan 18, 2012

We recently relocated to the area and have used the service department at Mike Patton Ford for our F-250. That experience was very good and we returned when we were looking to buy our Jeep. The Jeep was an 04 model and will be a 3rd car. Everyone we encountered was kind and eager to help us. We now have 3 brands that are represented by this dealership. Buying a used car can be a real hassle and everyone there did their best to keep the process as simple and pleasant as it can be. I will return again when another need arises. Thanks to all of the folks there and keep up the good work!

baritenor628

Jan 17, 2012

I would definitely recommend Mike Patton Ford to those buying a new or used car. The service is great. I was very comfortable with the whole car buying process. After I bought the car, they made sure I was satisfied with my purchase.

ken resta

Jan 15, 2012

I purchased a used vehicle online from this dealer and the vehicle was delivered with 1 set of keys. This was after several discussins with DJ regarding the vehicle condition and items asscociated with the vehicle. I went back and forth with DJ for over a week and all I got was broken promises and excuses until the point where he finally just started to not respond to my messages.. Very dissapointing that a dealership wont take responsibility for a set of keys on an above market priced vehicle.

SidWilson

Jan 12, 2012

I had a very pleasant experience with Jason Gale from start to finish. He was very professional, friendly, knowledgeable & his attention to detail was flawless. The Mike Patton philosophy to auto sales has surprised me in a good way and now I know you can trust in what they profess. I would definately recommend working with Jason & the whole Mike Patton dealership. Thanks again, a very satisfied customer.

mudpuppy86

Jan 12, 2012

The only thing that I think could have went better is if the dealership would give free hats or t-shirts with every purchase. Amanda was great to work with...The financing was a little slow but that was because my son had no credit.

JThuff

Jan 8, 2012

Very good price on a vehicle that best suited me and an experience custom tailored to my needs. Friendly service and very informative on areas that I did not understand.

wyin

Dec 16, 2011

Enjoy the experience. The loaner car has been helpful in the transition period for waiting the delivery of the new vehicle. Over all, good experience.

kbeasley

Dec 15, 2011

The process was managed very well and the purchase experience was very positive. I was able to accomplish 95% of the purchase process via the internet with a combination of Autotrader & the MikePattonAuto website.

dus1021

Dec 9, 2011

I had three salesmen help me with my experience. Jason Gale, Jason Murphy, and Julius Nagy, they made me and my wife feel like we were a part of their family at Mike Patton. We walked out of Mike Patton having a feeling of fulfillment knowing we got the best deal on our car. We couldnt have asked for more than they done for us. They went totally out of their way to make sure we could get the best rate and that we got the payment we needed. And last but not least, I was so glad to know that this dealer was based on christian principles. As soon as you walk in you will hear christian music playing in the showroom. I will recommend every one i can to use this dealer.

jweldon28

Nov 30, 2011

Danny and Jason both assisted in getting me into my new 2006 Chevy Equinox, and they both were nothing short of phenomenal!! These guys were friendly, down to earth guys that won't lie to you just to make a sale. In terms of customer service they couldn't have done a better job working with each other to keep me satisfied. I had an appointment with Jason and he informed me earlier that day that either himself or Danny would be helping me. Jason was with a customer when i arrived so he introduced me to Danny to assist me. One of them was with me the entire time I was at Mike Patton, either helping me out with the car, informing me of benefits from buying from them, or just hanging out and talking about non-business "stuff". I already had a car in mind when i got there, and they didn't try to push anything else on me. I was looking for a small-sized SUV with a reasonable amount of miles on it for a good price, and I found exactly what I wanted for the price I was expecting if not a bit lower than what I was looking for. Danny and Jason busted their tails getting me into this car, going above and beyond the call of duty to get me what i wanted. Overall, I was extremely satisfied with the quality of these guys and represented Mike Patton very well. If you are on the market to buy a vehicle, you must go talk to these guys and see what they can do for you. I can guarantee that you will leave satisfied. Thanks Danny and Jason for being awesome!!!

rhonda 6969

Nov 26, 2011

I went to Mike patton ford to look at a used car. Jason Gale was my salesman that helped me. I was looking at a car for around 15,000 jason was so helpful i want to say that he is the nicest, honest salesman I have every dealt with he didnt try to push the car on me he like me look. He was very helpful I decided on a 2 door but after i got home me and my husband decided i really needed a 4 door so I went back the next day I explain to jason my husband wanted a 4 door and he wanted it to be a Honda Jason then took me over to Honda and introduced me to Danny because he was Honda certified I then test drove a 2012 honda civic and i was very happy so i decided to buy. I just want to say that I do financing and have dealt with a lot of car places that the sales people were nothing but liars and today I can say Mike Patton is the most honest car lot I have dealt with. I also want to say Jason Gale is the best salesperson I hsve every dealt with Danny Burroughs was also very good. I can say this is the first car I have bought that I didnt have to go off on the salesman for trying to lie to a woman. This 2 men are very professional they have set a high standard in my opotion of what a great salesman should be if every car lot ran like Mike Patton the world would be a better car buying experience. Thank you Jason Gale and Danny Burroughs for being honest, professional and just awesome salesmen i will always refer all my friends and family to you two.Thanks Rhonda Vargo

tksummers2

Nov 14, 2011

I recently purchased a 2007 Jeep Wrangler Sahara from Mike Patton Auto Family. The sales consultant who assisted me was Jason Gale. He was very knowledgable, and up front I could tell he was a really good guy who was trying to help me get the best deal. Like no other dealer before, I actually trusted him and what he was saying to me. This was the best car buying experience I have ever had. When you first walk into the Mike Patton dealership you get a sense of comfort and honesty among the staff. Jason Gale's personality furthered those feelings in that he was very sincere, frank and friendly. A couple days after I bought my jeep I realized one of my parking lights and tail lights were out. Jason paved a way for me to arrive, get the lights fixed, and be on my way in no time at all. Also, the service department is great! I would recommend Mike Patton Auto Family to anyone looking to buy a used or new car, and I would recommend that you see Jason Gale for the best dealership experience you will ever have! Thanks for an awesome jeep guys!

paw2168

Nov 1, 2011

We had a wonderful experience at Mike Patton. Scott was very helpful, a good listener, very thorough, and didn't try to talk us into something we didn't want. Our entire experience was very professional and we felt at ease. We love our new F150 Lariat. My husband bought the truck of his dreams and we are 100% satisfied with our experience. I would go back and highly recommend this dealership. Thanks you Scott for your patience and your professionalism.

the Keeters

Oct 25, 2011

We were extremely pleased with Mike Patton during our recent purchase of a used vehicle for our daughter, who is headed to college. Cindy Raleigh was a joy to work with. She wasn't "pushy". She listened to our needs and worked to find exactly what we needed. She was also very honest about the cars that she wouldn't recommend since she had not personally seen them or driven them herself. I would absolutely recommend Mike Patton to anyone! Their integrity and honesty in this business is a breath of fresh air and I can honestly say that we will always go there first!

Adamtopper

Oct 24, 2011

Dan was a wonderful representative of Mike Patton Auto. I will go to him first for any purchase I make in the future. I was greatly impressed when he personally drove the vehicle to me so that I could fit seeing it into my work schedule. Thank you sir!

stephenson

Oct 17, 2011

We have had excellent service from Mike Patton with the purchase of our new car, service, and work. Scott Pray our salesman did an excellent job helping us locate and purchase our new car. Yes I would buy from Mike Patton again, and I would recommend other people to check out Mike Patton Auto.

tbmiles

Oct 16, 2011

I purchased a used 2006 VW Passat about a week and a half ago. Before visiting I did some online homework looking for a vehicle that was fairly equal to what I would get for the F150 I was trading in based on the autotrader.com quote I had received. Within a few hours of inputting my request to autotrader.com, the Mike Patton dealership had contacted me and set up an appointment for Wednesday. I was a few minutes late but the greeter at the door promptly got Jason Gale to come out. He was friendly and almost immediately sat us down to start his slide presentation. He stated that based on the information I relayed to him over the phone that he had a good place to start but we would get down to the details after the slide presentation. I felt that the 20 minutes or so for the slide presentation was a total waste of time. However, because on how friendly and personable Jason was I looked at it as a bump in the road. After the presentation, he started asking questions to fill out his questionnaire. I made this easy by handing him a list of the cars Mike Patton had that I was interested in. As a part of the test drive I was looking over the engine and it was clearly apparent that a cover to the air intake was missing. When I commented on it, Jason reassured me that it was not missing and that the hood when closed was made to seal the hole. In the end if you dont know or are not sure then say so. It was clear he didnt know what he was talking about (the missing part cost $14). After the test drives I decided that this was the vehicle that fit my budget and needs so I took it. Autotrader.com's quoted price for my F150 was around $10,500 but it stated that it could be more based on an inspection from the dealer on the repair work from an accident I had. The finance employee (I'm not sure of his name) ended up giving me about $15,000 for it so I was pleased. During the signing of the paper work the finance employee said that the computer was having problems and couldn't pull up the extended warranty information. I told him that I could come back on Friday to sit down with someone about it, get the car detailed, and pick up my check for the difference of the car and trade-in. When I returned I was met by a greeter who told me Jason was with a customer. I told her I was there to meet with a man named George who was the Business Manager (not sure of last name but not George Woodell) about extended warranties, to have my vehicle detailed, and pick up my check. George was not very personable or friendly at all. I got the minimum information he gave me and was going to research the rest on my own. After an hour of waiting, I noticed my car was parked out front. While talking to a greeter Jason finally showed up and it took them a while to find the keys. I then asked him about the check which he went to check on. When he returned he stated that Mary (the lady that writes the checks) was off for the day and they hadn't prepared it yet. I would have assumed that if they knew I was driving up from Columbus that in the two days between my appointments someone would have ensured that the check was ready. After researching the extended warranty information myself, I attempted to call George back on Saturday but only got his voice mail, so I left a message. I attempted again on Monday to contact George but again got his voice mail. So I contacted Jason who ensured me that George was running late but would be there. Based on that I decided to drive back up from Columbus to pick up the check and purchase an extended warranty. Upon arriving Jason said he would find Mary so she could get me the check. After 30 minutes or so Mary met me with the check. She was walking away when I told her that I was supposed to be meeting George so she looked puzzled and said she would find Jason. She and Jason had a conversation at which point Jason walked over and said that there was no one there that could help me with the extended warranty that day and we would have to go next door to the Mike Patton Honda dealership. Once next door I was walked to a waiting area where I waited for over an hour. I eventually went back up front and asked what was going on and was told that they had turned the information on the warranty over to Jason and he should have gotten back with me. When I said no they went ahead and sat down with me and finished the process. Jason came back over as we were finishing. I had scheduled a vehicle inspection a few days later with a VW dealership just to have it "once overed" by the manufacturer. They told me that there was a safety recall on it in addition to the front passenger axle boot being torn, leaking grease, and needing repair ($350). Jason called a few days later and I told him that I was at work and couldn't talk long. I informed him of the problems and he ensured me that they wouldn't have sold the car if there were safety problems like that. Within 2 minutes of our conversation ending he called back and stated that if I took it to Carl Gregory then I should take it somewhere else because they probably just said that because they were mad about Mike Patton taking their customers. I never told him where I took it until after he made that accusation. I told him that when they found the problem that had brought me out to see it for myself. It was clearly torn and leaking and had been for a while considering the amount of old grease built up that was splattered around. As I came on here to provide this review I read the internet managers (Donnie Hinkle) reply to a negative rating. If at the first sign of problems the dealership either talks down about the competition or makes unprofessional responds to a negative rating then this is probably not the dealership I would recommend to anyone else. After the sale was complete it appeared as I was no longer a priority customer. **UPDATE** 10/30/2011After numerous conversations with Jason Gale over several days of waiting, someone at a managerial level decided that Mike Patton Ford would cover all repairs immediately. The service department at Mike Patton Honda made me feel welcome and kept me up to date on the repairs. They could not explain how in the initial inspection of the vehicle how a torn CV boot was missed. Although it took an extra day beyond what they thought it would to fix the car, they provided a loner vehicle to compensate for it. All issues were corrected on the vehicle. In the four days after I picked up the vehicle I was contacted by Jason twice reminding me that I should edit my above review. This seemed quite pushy. I was also contacted by Brian Patton who never mentioned the review. He wanted to make sure I was completely satisfied, which I now am, and offered that if I had any other issues that I could contact him directly.

the4conners

Oct 13, 2011

My parents purchased a Ford Focus with the help of Jason. They really liked his helpfulness. My parents stated that the service was good all the way around and asked me to give him 5 stars since they do not have internet access.

Rita Farless

Oct 5, 2011

I went to Mike Patton to purchase a truck for my husband's birthday. I knew very little about trucks or about buying a vehicle. Mr. Adams was very helpful he did not presure me and my over all experience was GREAT. I will be back one day to buy a car. Thanks Mr. Adams my husband was so surprized you made this his best birthday ever.

jhlayfield

Oct 2, 2011

The price was superior to 5 other Ford dealers I priced south of Mike Patton. After the price was confirmed I came to the dealer to make the purchase. Once there I found out the car was not actually on the lot but would have to be brought in. This miscommunication made me have to make another trip to the dealer to pick it up. In addition the 5 digit code to open the dirive side door was not in the vehicle & I'll have to make another trip back to have it programmed. Overall price is the bottom line for me in an auto purchase.

midyear

Sep 26, 2011

Mike Anderson did not honor his word, when confronted about it he became hostile and demeaning. He would not return phone calls, closed his door and blinds/shades on a personal visit. in a nutshell, I was lied to, deceived, and then the attempt was made to place blame on me, despite the facts. I was not a satisfied customer. Chris Patton stepped up and took care of my issues and he did everything he could to make me happy. He changed my opinion from bad to good, Thanks Chris, I have edited my review because of the professional qualities you exhibited, and I appreciate you being a man of your word.

Joey Mines

Sep 26, 2011

Great experience. I like the no hagle pricing. I like having someone greet you as soon as you walk in. This is my second new purchase in the past month.

duckchaser11

Sep 15, 2011

Jason Murphy went over and beyond what his job description is,I'm pretty sure. I was searching for one specific F250 and he found it. It took about three weeks of searching and finding several that were close just not what I was looking for. Even after pushing his buttons just to see how he would respond it was still quite friendly and professional. I will come back to Jason and give him a chance to keep my business on my next purchase. He also helped organize some off site work that turned out great and on site work on some scratches that didn't turn out so great but they are supposed to fix the problem again today. Hopefully the way it would come from the factory.

bphilmon

Sep 12, 2011

I had a very good experence with mike patton auto sales. Everyone was very helpful to me. I really liked that they were willing to deliver the truck to me. I live 130 miles away from the dealership.

morrell3

Sep 9, 2011

Dan Adams went above and beyond in helping get the vehicle I purchased. He was always in contact with me since I live out of town and is always polite and gentlemanly. Once I arrived at the dealership, my experience was even better. The buying process was very efficient and smooth and everyone else I encountered were friendly as well. I would definitely recommend Mike Patton and Dan Adams to my friends and family and would most definitely purchase my next vehicle there!

renzobates

Sep 7, 2011

I stopped in for a used ford ranger, but got a new truck for same payment willing to pay for used, which suprised me. Thank You

Julia Wiggins

Sep 6, 2011

First I was met in the lot by a nice lady--greeter who offered me a water on a hot day, not some salesman in a golf cart!!! Then I was introduced to Jason Gale very nice, knowledgeable, non pushie sales person. He took time to talk to me and find out my needs, driving habits and desire on a used car and didn't belittle because I was a woman shopper!!! He helped me find something even below by price range which was great. I highly recommend Jason and this dealership to anyone. I will be back!!!

mlmckinley

Sep 1, 2011

Scott was a very pragmatic and down to earth salesperson. He did not over sale me nor under sale me on my 2011 Ford-150XL. I had been to 4 other Ford dealerships some more than once; they were either out in left field or numb to what I needed. My fog lamps are on back order and am confident they will be here soon. Good deal.

Bell.maegan

Aug 29, 2011

Everyone was very nice and helpful. I love that the store is not based on commission. It took away alot of the hassle of buying a car not to be harassed and pressured into a vehicle. Jason Murphy was very nice and helpful throughout the buying process.

Tahoe Lady

Aug 25, 2011

My experience with Mike Patton Auto Family was just wonderful! They have some of the best prices in town when it comes to buying new or used cars. I purchased a used 2007 Chevrolet Tahoe which has been well kept and drives like a new one. Sales Consultant Dan Adams and Jason Dale are just wonderful guys! They made sure that they found the right car to fit the needs with my exact budget. The whole staff are very compassionate people with excellent customer service skills.

bcd622

Aug 23, 2011

This was the by far best car buying experience that I have ever had! Brent answered all of my questions and made the purchasing process fast and simple. Thank you for the excellent price and excellent customer service!

j2mufw

Aug 21, 2011

I am very happy happy with my truck purchase. Everyone at Mike Patton was very friendly and helpful. If you are ever looking for a vehicle I highly recommend going to Mike Patton Ford and asking for Dan Adams.

Terrie Kidd

Aug 19, 2011

I came in to Mike Patton to have some service done to my 2007 Ford Edge and while I was there Dan asked would I like to look at some new vehicles and which kind would I be interested in if I traded. I told him only a new Edge because I love mine. They checked mine over and gave me a good price for mine. Dan worked very hard to find me an Edge that had everything on it that I wanted. He then worked hard to get my payments where I wanted them to be. This is the best experience I have ever had while buying a new car. The whole ordeal was top notch.

DonnaAndrews

Aug 17, 2011

At the time we began our search for a vehicle my husband and I had no idea what year, make or model car we wanted Mr. Smallwood was very patient with us and equally as accomodating. At no time did we ever feel rushed or as though we were being pushed into making a decision we were neither ready nor prepared to make. I definetly will suggest Mike Patton and especially Mr. Smallwood to my friends and family. Thank youDonna Andrews

KBag56

Aug 15, 2011

My wife absolutly loves her new car, Jason Murphy was my sales associate and he was great! THis dealership was unlike any other dealership thatI have ever dealt with, they really take care of their customers. Thanks Jason. KB

KimBaggett

Aug 11, 2011

I can honestly say that Mike Patton Auto truly one of thebest dealerships I have ever dealt with. Jason Murphy was a preasure to talk to and he handled everything in a very profesional manner, taking time to explain step of the process. The management team was very friendly and everyone from the greeter to the guys that detailed my car really made me feel appreciated. I delivered the car to my wife and SHE LOVED IT!!!I will deal with this dealer first next time. Thanks Jason. ;)

kwilson911

Aug 9, 2011

Kimberly Parker was upfront with me on the pricing of my new Ford Fusion and all this was over the phone. When I went to the dealership to take possession of my car the price over the phone didn't change and their was absoulutely no pressure from anyone at the dealer. Everyone I met was very friendly, from salespersons to meeting the service people.This was the best car buying experience I have ever had and would recommend this dealership to anyone wanting a Ford, Honda or Dodge.

ROGER D BROWN

Aug 7, 2011

MY WIFE AND I HAD PURCHASED A TRUCK LAST YEAR FROM MIKE PATTON FORD. THE PRICE WAS GOOD,THE SALES PEOPLE WERE GOOD,SO WE WENT BACK AND I AM SO GLAD WE DID.WE MET SCOTT PRAY HE IS A VERY KNOWLEDGE EXPERIENCED PROFESSIONAL. WE WOULD RECOMMEND SCOTT PRAY AT MIKE PATTON FORD TO ANYONE BUYING A VEHICLE. THANKS FOR MAKEING CAR BYING EAZY

CalvinGraley

Jul 25, 2011

Jason Gail came into an already deal in progress, After being passed from one sales person to to another two times. I was extreamly satisfied with his level of professionalism, and his sense of urgency to get everything I wanted done in a courtious and timely manner. With that being said, though I think it was most unfortuniate and extreamlyy dissipointing that the other two sales people before him seem to lack all of his quailfcations, mostly a man by the name of Robert, whom I would not recomend to so much as wash my car! I am glad I had to go through them just to wind up meeting and working with Jason Gail. I was just getting ready to go some where else untill I met him and if he is there in the future I will most definately be dealing with him from this day foward. I would also like to thank The finance person Mr. Ray for doing an excellent job and working hard to get me an acceptablely low intrest rate too.

ranjar

Jul 20, 2011

Jason helped me with getting the information I am missing. I am still waiting for some additional information, the keyless entry code and correct manual. Jason is staying on top of everything.

Used Car Buyer

Jul 10, 2011

My experience with this dealer was excellent. He spent the time punching numbers to see what price range we should look at based on the estimated trade in value of my current vehicle. They got my monthly payment exactly where I needed it and got me an excellent APR with one of their banks.

strozier

Jul 8, 2011

I have given the rating to this dealership and sales representative because I he went over and beyond to satisfy the need of my family in purchasing this vehicle. I am not the easiest person to satisfy but I am very pleased with the outcome. There are other dealerships that would have given up but Jason continue to pursue the request I asked. I went to purchase a Ford Explorer but it didn't meet our family needs in regards to space. After the first test drive of this car, I made Jason aware of what my needs were. On the day that I was going to tell him I will just wait and maybe look elsewhere, he had found the perfect car, Ford Flex, which met all of our needs and more. Jason is truly an asset to your company and I appreciated his customer service. Also, I appreciated the fact that Jason communicated to his sales manager Eddie what I wanted and he searched around and found the right color and interior as I requested. Thank you again!!!!!!

natnixandrews

Jul 5, 2011

A truly fantastic experience overall! We loved dealing with Jason and the friendly, honest staff at Mike Patton Auto. I am happy with my car, and feel I got a great deal. I am so pleased we found Mike Patton Auto and I wholeheartedly recommend this dealership.

kabeth52

Jun 28, 2011

We were very impressed with Jason Gale.He was extremly professional in dealing with us.he never presured us during the test drive or during the formalities of closing the deal on the ford focus that we purchased.

boagie

Jun 7, 2011

Great experience and I would highly recommend this dealership and scott prey to others.I went to the dealership and told them the options I wanted and test drove what I wanted as well as what price I was looking for. They got me the best price and best financing and was very professional and personable.

jfeinberg

Jun 4, 2011

I would not go anywhere else! This is a rare dealership in that they are incredibly upfront and honest. George, Eddie, and Scott were welcoming and helpful from beginning to end. They patiently answered all of my questions and made sure I understood everything about the sale. They gave my vehicle a thorough inspection, and made sure it was in great condition. I was made aware of everything they found during the inspection. When it turned up in the inspection that two of the tires were getting to a point where they would need to be replaced soon, they arranged to replace them without any additional cost to me. I would have never known the tires needed to be changed from a visual inspection of my own. Most importantly, when I thought something was wrong with the car (nothing ended up being wrong - I just wasn't familiar with the model and could not figure out how to start it back up) their response was immediate and their concern was apparent. Before I figured out how to start the car, they had arranged for a tow truck to come get the car and were going to provide me with another car and then bring the original car to my home - 2 hours away from the dealership, after they repaired it. I ended up not needing any of that, since the car was totally fine once I figured out how to start it, but I think that is a true testament to how much they care about their customers and will back up their cars. Thanks again for a great experience - I will buy all of my future cars here!

rapidrob

May 30, 2011

Normally, I dislike buying automobiles for all the usual reasons. Mr. Tim Thomaston at Mike Patton put us at ease and made the buying experience an easy one. Very knowledgeable, good personality. The sales manager, first name Van but did not catch his last name, was also very good to work with.

fordcares

May 7, 2011

I was very pleased with my experince at Mike Patton Ford. Scott Pray was very professional with his introduction of himself and the Ford Vehicle I was looking for. I would and have already recommended Scott and the entire Team to other people that have asked about my New Ford Focus.

dscully

Mar 25, 2011

I am not one to write reviews but the experience we had a Mike Patton Ford blew us away. My wife and I visited Mike Patton Ford looking for an newer model F250. We met with Jason Durrand and looked at two trucks. One of the options we had on our wishlist was a sunroof. The truck we wanted did not have a sunroof. Jason offered to either find one for us or have one installed in the truck we wanted to buy. I was nervous about having one installed so he spoke to Eddie Federmann, sales manager, and they contacted the sunroof vendor. I spent almost an hour talking with the vendor while Jason and Eddie waited patiently. After speaking to the vendor, my wife and I talked for a while deciding if we wanted to have the roof installed. I mean we took a lot of their time and they never made us feel like we held them up, wasted their time or kept them from other customers. The entire time we felt comfortable and welcome to take the time necessary to make our decision. At no time did we feel pressured. After agreeing to the sunroof they answered all of our questions about the vehicle and offered to deliver the vehicle to us in Alabama after the sunroof is installed. Let me say, my wife and I are very particular about our vehicles and have spent many hours looking for the right one. This truck was exactly what we were looking for and the price was unbeatable. The service was exceptional and I will recommend them to anyone looking for a vehicle, new or used. Great job Jason and Eddie, you have earned our loyality and future business. We left the dealership not only buying a great vehicle but felt like we made new friends.

strrretch

Nov 20, 2010

For the most part, you don't know how good of a dealership you are working with until there is a problem. In our case, we were already very satisfied with our experience and purchase of a 2005 Honda Odyssey. From the moment we contacted Mike Patton auto our salesman, Jim Gaylor, was friendly to our whole family. He was never pushy instead very patient and answered the many questions and concerns we had in looking for a new (used) vehicle. As we soon learned everyone we dealt with during our visit was quite pleasant to deal with. We, being former Saturn owners, liked the no haggle pricing and from our research found the pricing to be quite fair. After a few days our van had problems starting up. As it turned out it was simply a weak battery but Jim, and the rest of the staff at Mike Patton Auto, went "that extra mile" you seldom find in many businesses these days, and handled the problem without inconvenience to us. While we were already happy with our buying experience this just reaffirmed to us that had chosen the right dealer to do business with. We have had many friends asking us about our new van and we have always made it a point to mention how happy we were with where we bought it. We cannot recommend them enough and will certainly be making our next vehicle purchase with Mike Patton Auto.Thank you Jim Gaylor and the entire Mike Patton Auto team!The Baker Family

shervon31709

Oct 22, 2010

From the moment I stepped out of my car until I stepped into my new car was a GREAT experience! Jim is the best! He really went above and beyond! I was not hasseled into buying anything. They really work well as a team. Everyone there is so nice and friendly!

weswes77

Sep 28, 2010

We really enjoyed working with Quentin. We have been working with him for over 1 1/2 years. He listened to what we wanted in a vehicle and steered us toward vehicles that fit our needs even more then the vehicles we originally thought we were interested in. He is very knowledgable about his vehicles. He makes sure we get a thorough test drive and ensures we know all the features. He is very friendly, patient, and courteous and never pushy.This is the 2nd vehicle we have bought from Mike Patton and we have been very happy with the Mike Patton dealership. We recommend this dealer to all of our friends. Thanks.

misslew

Jul 31, 2010

I was searching for a good used car. I found the website with a search engine and requested more information. Ronnie Sanders called me with details of the car. I drove up from Columbus, GA to test drive and drove home a short while later with a great car. Ronnie was an outstanding salesman. He didn't pressure me to buy a car or any extras that other dealerships push on you. Outstanding service.

jrsii52

May 19, 2010

This is the 2nd time I have purchased a vehicle from Kyle Storey & Mike Patton Auto. The first time was a great experience this time was even better! Great service & a Great salesmen! He did everything he could to help me! I live in Columbus & it is WELL worth the drive to LaGrange to save A LOT of money! Its hard to match how good Kyle was but Keith Mize did more than he had to to help me get what I needed & more! About an hour after I had signed all the papers & driven off the lot with my brand new F-150 King Cab, Keith called me to tell me he found me a better rate than I had originally signed for! And they would bring the papers to sign to me in Columbus the next day! He saved me even more money than they have already saved me! How many other dealerships would do that?!?!? So thanks Mike Patton, Kyle Story , & Keith Mize!

Maylon Phillips

May 2, 2010

Ronnie and Brian made my experience as hassle free as possible and I have to say that it was the easiest and the most pleasurable car buying I have done. The guys went out of there way to answer all of our questions and make sure my wife and I were happy. Thank you Maylon and Tracy Phillips.

singinedie

Apr 23, 2010

Thank you so much for the BEST vehicle buying experience I've had! Kyle Storey was extremely patient, helpful, polite, and accomodating during the entire process. Driving the distance to purchase the car and deal with Kyle was well worth the drive! The Kia Sorento was clean and the no-hassle price put my mind at ease. AND most of all my daughter LOVED it!! Paperwork and financing went very smooth with Keith Mize letting me know they were very mindful of my time issues and wanted to get me on the road.Thank you Kyle and Keith!!Edie PattersonWilliamson, GA

angelahprice

Apr 1, 2010

This purchase was easy thanks to the well trained staff. Our experience was hassel free. The salesman as well as the finance guys were extremely friendly and helpful. Thanks for employing people with these qualities. It was easy for me to choose the great rating as it was a perfect description for the type of service we received.

dmeyers581

Mar 10, 2010

I have been purchasing new cars for almost 40 years this has been one of the best experiences I have ever had. The vehicle I requested was found and delivered on time even though I had a very tight time table. At no time did I feel under pressure and everything was explained to me clearly through all stages of the purchase. I will definitely recommend this dealership and especially the parties I had the pleasure to work with to all my friends and family and I will be back again myself. Anyone who wants to discuss my experience can feel free to email me:David A. Meyersdmeyers581ataol.com

deontrius8706

Jan 27, 2010

From the first moment I pulled into this dealership, there was nothing but outstanding custermer service from the time I walked in until the time I left. I didnt feel hassled like at other dealerships. I worked with Ronnie Sanders and he was a very big help in helping me to get what I needed and wanted in vehicle. He was very friendly, and very professional at all times. I discussed what I was looking for in a car and what type of payments I could afford and he did his best to get what I asked for. I must say, as a first time buyer, my overall experience was easier then I thought it would be and I thank Ronnie and the Mike Patton family for making it that way! I give all 5's across the bored because I cant say one bad thing about my experience there, it was just that GOOD!!! -Deontrius Stanley New owner of a 2008 Dodge Magnum SXT

TREMANKO

Jan 6, 2010

I had a great experience. Quentin was great, he did research and found more car than I was looking for and the payment is less than I had planned for... Who could ask for more. They sent someone to north GA to get my car. LOVIN' my 2009 Eddie Bauer Explorer.

Markeli

Dec 28, 2009

I recently bought a used 2006 Mercury Milan (20K) miles from Kile and Jason.They were both very professional, knowledgeable, and friendly from the first phone contact. They knew the past owner and described the previous history thoroughly- positives and negatives.. . They both have a great sense of humor and were patient in answering all my questions. You just can not ask for more. I have never been treated better in a car dealership and will be a return customer.Because I bought late sunday, the car could not be detailed till Monday. So they even had it delivered, picking up my trade-in at the same time.About no- haggle pricing. You won't do better anywhere. Believe me I checked- cars.com,Carmax, even ebay.

med82

Dec 18, 2009

About 20 plus years ago, I needed a car and went to Mike Patton Mazda in LaGrange. A very nice gentleman named Billy Thompson helped me purchase a new car. It was a very pleasant experience. He had all the knowledge about the car and was very friendly, kind, and patient with a young person who did not know anything about cars PERIOD. I said all of this to said: We fast forward to December 17, 2009. On this day, my husband and I went to LaGrange to Mike Patton Ford to look for him a car. Wow, little did I know who NOW works there!! Billy Thompson's son, Brian Thompson!! I knew Billy had retired, but did not know the family tradition had continued with his son. Well, guess what? That same GOOD FEELING I had 20 plus years ago was still there at the Mike Patton Ford dealership in the form of George Woodell, Jr. George, to quote my husband, is the best car salesman he has ever encountered.The entire staff was very nice and wanted to help us in anyway they could. From the young lady greeting us (on crutches, bless her), to the person who drove our old car, the experience could not have been better. George is a perfect salesperson-friendly, helpful, knowledgable, not pushy, and very much a people person. It was a great day for us at Mike Patton and a even greater ending to the day with the purchase of a new 2010 Ford Fusion. I don't know everyone's name, but I would like to say to all of them, Quentin, Keith, Brian, guys in service, and anyone else I left out due to not knowing you name THANKS FOR A GREAT EXPERIENCE, and one we will tell everyone about!! David and Marilyn Danner, Manchester, GA P.S. George is a "5" all the way!!!!!!! Brian, THANKS FOR THE GREAT LOUD SPEAKER SEND OFF!!!!!!!!

nitengale

Nov 28, 2009

Sales, manager and finance went out of their way to make us comfortable. I suffered injuries, in a car wreck, 2 weeks ago. The staff went out of their way to accomodate me.The price was right, also. I would definately recommend this dealership to friends.

gmr31822

Oct 27, 2009

Quentin,Thank you for helping us find just the car we wanted. You were right whenyou asked us to give you all the details, down to the interior color,and you delivered! Your professionalism is what customer service is allabout. You represent Mike Patton Auto Group very well!Deidre & Greg Rodgers

nicholas.isles

Oct 21, 2009

I am a 2LT in the US Army. I bought at Mike Patton from Quinton Kelley just after I commissioned from OCS, and on my way to Ft. Gordon. I needed a car on short notice when the private purchase I was going to make turned out to be misrepresented. The car was quite nice (2008 Mustang, silver, V6), and had exceptionally low milage for below KBB price (about trade in price, from a dealer with a warrenty). Only issues: On the test drive Mr. Kelly kindof gunned it - IMO the dealer wants me to think of the car as mine already, and I personally would be mad if I let you drive my car and you were hot-roding it, but probably he was trying to show off its pony-car nature (it's a mustang after all); and the trunk light was burnt out (they replaced it before pickup). On the plus side, the service was great, friendly, and attentive. They let me test drive a car I was 99% not going to buy, listed to my preferences on style, color, etc and showed me cars based on that. Mr Kelly didn't try to sell me anything I didn't want, and this dealership makes a practice of offering the lowest price up front with no haggling - so no worries that I was getting a run-around because my negotiating skills weren't up to par (I wouldn't meet someone else with the same car from the same dealer for 2k less). Lastly, I was in uniform at the dealership, and they made a PA announcement about me (I had just commissioned and all that), and everyone came and shook my hand. People who live next to the military, expecially in the South and red states will do that - actually approve of and say thanks for putting it on the line for the USA. It was really cool, especially as I had just joined the Army a few months prior. I'm currently in Germany, so if I buy a car over here it'll probably be from the military sales (they can really hook it up, negating shipping costs and all that), but if I was in the region, I would go back to this dealership.

hankuh

Aug 2, 2009

Quentin Kelley is a straight-up honest, polite, and courteous employee; I won't say salesman because he presented himself far better. He was a gentleman with a great sense of humor and a great deal of information. At no time, did I feel he was pushing me to buy; in fact, if anything, he made me feel relaxed and answered my questions no matter how trivial I thought they would be. Quentin is a professional and an asset not only to your dealership but equally to your customers. Five stars.

sadiabenson

Jul 30, 2009

I had a bad experience locally with dealers trying to take advantage of us with the price of the car. I got Ray's number and he and his staff were very diligent and comitted to our needs and goals. We would (and have) recommended this dealer to our friends and family. I will buy from him again because he did not "lie" to us and was always kind and appreciative.

amandasbrown

Jul 16, 2009

My experience was great, better than great. The sales person, Kyle partnered with Jason and took care of everything. I had a lot of questions and had interest in many different vechicles. They patiently showed me all and worked up pricing on all. Finally we found the perfect car for me. Not only did Kyle do a great job, Jason, Mike, Ray, Bryan Thompson, and others helped make the deal happen. Something that impressed me was the other sales reps who were not working with me took time out of thier day to come over and speak to us. Everyone was great. I will always buy my cars from Mike Patton. Finally a great car buying experience. Amanda Brown

alioop64

Jun 26, 2009

Quentin the sales guy went above and beyond the duty of a sales person to find me exactly what I was looking for and for the right price. He even worked on finding me my car on his day off. It was a pleasure working with him. He is a great sales person. John Moore did a fantasic job on working with Ford Motor Credit on getting me the 1.9% financing I was seeking. This is our 4th car in the past 3 years that we have purchased from Mike Patton even though we live on the northside of Atlanta. My husband and I own a business here in Atlanta but are Lagrange natives. We were able to do everything over the phone because we just don't have the time to sit in a car dealership for 4 hours. Mike Patton has always made our car buying experience very pleasurable all the way down to delivering the car and paperwork to our front door.(not very many people can sit down at their kitchen table and sign the paperwork) I don't know of any other dealer that would go out of their way to do that. We love the small town experience that you get from Mike Patton. They treat you like your family. A lot of people have made comments about why I went all the way to LaGrange to purchase my car (the car tag plate holder has Mike Patton LaGrange on it). I tell them that we wouldn't purchase our cars from anyone else, and if they make the trip down their it would be worth their time. Mike Patton has us for customers for life.Ali S Loweryps. I love, love, love my Ford Flex. Ford outdid themselves on this car. (I am a Ford girl)

tugglef

Jun 19, 2009

My wife and I decided to visit Mike Patton Ford because we were in the market for a truck. We are previous buyers from Mike Patton Honda and we were very please with the service we received the last time we purchase a vehicle in 2006. Once we arrived on the lot at Mike Patton Ford. We were greeted by a salesman name George Woodell. George was very friendly and knowledgeable about the brand of truck we were looking at. The only problem was the dealership didn't have the vehicle I wanted on-site but George and Brian did everything in their power to get the vehicle I wanted. I gave them 24 hours to find the vehicle I wanted and they made it happen. I was totally impressed with George attitude and knowledge. He was funny, dependable and hardworking. Overall, The service was great and George was a true professional. Keep up the good work.

jthornton

Jun 12, 2009

I visited my local dealership in Columbus and decided I needed to visit Mike Patton in LaGrange, GA due to a recommendation from my family. That was the best decision that I could've made. The prices are a lot lower and the excellent customer service I received was above and beyond what I received anywhere else. Quentin Kelley made my purchase and trade-in the easiest transition that I have ever experienced. He even went above and beyond what is expected. He had my car picked up in Columbus for detail work and personnally delivered it to me on his day off. Since my purchase in April, he has been providing me with Ford updates and has written me wanting to ensure that everything is going to our satisfaction. I have purchased 6 other new Fords and have never received this type of service. No matter where you live, it will be worth the drive to receive excellent quality service and commitment. I know there will be future Ford purchases for me and without a doubt, I will only choose Mike Patton Ford and Quentin Kelley! Thanks for everything!

klkarel

May 16, 2009

While traveling through LaGrange on a Friday evening about 8:30, the rear window/hatchback on my 2002 Explorer shattered as it was closed. Every square inch of glass was broken! I had noticed the Mike Patton Ford dealership on my way into town and drove back to see if they could help.I met Richard Hill and he immediately offered to help me. The service department was closed but Richard assured me that Mike Anderson, the General Manager, would figure something out. I explained to Mike that I needed to be in Valdosta early the next morning. Mike immediately offered to loan me a car off of the lot in spite of the fact that the dealership does not have a rental program. Mike knew that they would not be able to repair the window for at least several days, if at all, and only asked that I call and check back with them the following Monday.I drove to Valdosta and back home to Atlanta, approximately a 500 mile round trip. I was not able to pick up my Explorer until Wednesday. When I asked Mike how much I owed him for the use of his car, he said there were not any charges - NONE! Richard, Mike, and Mike Patton Ford helped me out because they are simply good people and cared about my problem. I look forward to doing business with these wonderful folks for a long, long, time!

ddjakes

Apr 13, 2009

Wednesday, April 1, 2009 I reviewed a Ford Edge in Columbus at Rivertown Ford and on the Internet. Mike Patton Ford and Lincoln had several listed at remarkable close out prices. I emailed an inquiry to confirm these prices to see if they were legitimate. I was contacted by Ray Deyo the very next morning.He assured me the prices was not false advertising and he gave me a detailed description of the exterior and interior colors. Ray scheduled me an appointment to review the vehicle in person, because I was coming from Columbus. On Friday, April 3, 2009 I visited Mike Patton Auto is LaGrange, GA. I was looking to purchase a 2009 or 2008 vehicle with low miles,(1000 or less), I was greeted by A Customer Service Representative and Sales Manager who were expecting my arrival. I was given the keys to test drive the vehicle, look over all the details, ask questions or voice concerns. Ray offered me a Coke and we conversed about the Ford Edge and life in general.I purchased the Ford Edge. The staff at Mike Patton Auto is excellent, they are engaging, personable, and honest, with their pricing. I received no pressure tactics and all of my questions or concerns were addressed by Ray Deyo. Ray is an industry diva with 28 years of experience, which is an asset, he adds value to the TEAM.I enjoyed my experience with Mike Patton Ford and Lincoln Mercury. It is a first rate organization. I will recommend Ray Deyo and this dealership to my constituents. Dr. Dwayne D. Jakes, CMC

rebelchopper

Apr 10, 2009

My wife and I were recently in the market for a newer, used sedan that would fit the two of us, plus our newborn son. I'd spoken with a sales representative over the phone at Mike Patton about the type of car I was looking for. We visited the dealership on a Saturday, where we met Eric Talley. From the start, he was energetic and friendly, and I knew that the car-buying process would be a snap. Being the expert salesman that he is, Eric knew exactly what my wife and I were looking for in a car. We test drove two, and decided to purchase one. The price of the car was extremely competitive with others on the market. I was given a great price for my trade as well! The mechanical service performed on the car prior to sale was top notch. I would certainly recommend this dealership and salesman Eric Talley to anyone wanting excellent customer service, a friendly atmosphere, and first-rate automobiles, new and used!

headmonster_04

Mar 31, 2009

i have been and will continue to recommend everyone i know and talk to, to come to MIKE PATTON LAGRANGE!!!!!!!!!!!!!!!!!! i really enjoy the atmosphere and friendly personalities. another thing was that every salesman and greeter got together and congragulated me and my family, at the same time they all thanked me for my service to this country. this is my second vehicle through MIKE PATTON and will not be my last!!!

paul burkett

Mar 28, 2009

This dealership services both our Ford vehicles, my wife's 07 Escape and my 03 Sport Trac. While I was in last week, I met Brian Thompson, the general Manager and mentioned that I was interested in a trading my Sports Trac for a used F-150. We discussed possible color choices and options, and 5 days later they called me into their showroom to check out a trade in. I loved the truck and both Brian and Eric bent over backwards to make sure I was satisfied and give me the best deal they could. I purchased the truck that afternoon, we exchanged keys, paperwork, everything in a little over an hour! Remarkable when I look back at some of my haggling purchases where car dealers kept me there for hours. This is a really good sales and service department, and I would highly recommended them to anyone.

dgprather

Mar 19, 2009

Quentin has great customer care, he always knew you I was when I called. He does his very best to meet all your demands & helps you stay within a budget. He made us feel like family instead of him just trying to make money off of us. It was a great experience & I would recommend anybody who wants that personal attention to go and see Quentin.Sincerely,Melissa Prather

kholleygirl

Mar 11, 2009

We will recommend Mike Patton Used Car SuperCenter to all of our friends and family. We have had so many bad experiences with car dealerships, our experience with this purchase was a "breath of fresh air." We were greeted immediately and a Sales Representative, Nathan Swanson, was assisting us within minutes. We were also greeted on the lot by Brian Thompson, whom we had dealt with on a previous purchase at Mike Patton. Everything related to our purchase was handled in an efficient, friendly and timely manner.We visited a local competitor 2 days prior and essentially told we would not find what we were looking for with the payment we were willing to take on. Mike Patton dealership has proved them wrong. As long as Nathan and Brian are working for Mike Patton, we will make all future purchases from this dealership.

tracylou72

Mar 7, 2009

Quinton is simply the best salesman that I have ever dealt with in all of my car buying years. He is professional, courteous, friendly, and very outgoing. He found what I was looking for and had the car on the lot the very next day. I had been looking for a Mustang GT for my wife and I Quinton helped me get the car that I really wanted to get for her.

johnwgreen

Mar 4, 2009

Have been searching the Internet for a used , reasonable priced, roadster. Found a Mercedes SKL on EBAY for sell by Mike Patton, the price by Kelly Blue Book showed the value of the car listed quit a bit higher than was listed by Mike Patton. Set up an appointment and drove 130 miles to check out the car. It was clean, looked great and was at the right price. I already had been pre-approved by my Credit Union , but the credit manager came back with a lower rate than I had already set up. Eric Talley was very friendly and I liked the concept of a no hassle price and a Low Price guarantee.I would definitely recommend Mike Patton to others based on my experience.

spawnlarson

Mar 2, 2009

I was looking for a very specific vehicle and Quentin was able to find it for me. He arranged a driver to pick it up several states away and delivered on the date he promised. I appreciated the service that Quentin provided and I would highly recommend him to all of my friends.

ourvan5

Feb 26, 2009

We are giving the highest review scores to the Mike Patton dealership and especially to the Sales Representative, George Woodell, because he made this the most pleasant and positive car-buying experience we have had in the past ten years. At the time we contacted Mr. Woodell we were regrouping from an accident that left our previous Astro van totaled. We are retired on a small income and every cent matters so we felt blessed to find this low mileage Astro van and blessed again to find a sales rep. who worked with us so efficiently and kindly in our special circumstances. Mr. Woodell was always available to answer our questions and assist us in all aspects of the purchase. We would also lkie to compliment the dealership where we were greeted by a very pleasant person upon our arrival and directed immediately to Mr. Woodell. Everything related to our purchase of the van was handeled in an efficient, friendly and timely manner. We traveled from North Florida to purchase the van and would make that trip again in the future if the dealership had a vehicle that would meet our needs. Without hesitation, we would recommend the Mike Patton dealership and George Woodell to anyone wanting to purchase a new or used vehicle.

mnwalters

Feb 25, 2009

About two weeks ago I was shopping around for a used vehicle and I stopped by Mike Patton. I got out to look around and was immediately greeted by a nice young lady who just asked me a couple of simple questions, and then went in to get my salesman (this gives you time to run if you're not in the mood to buy right then.. Lol). My salesman, George Woodell, came out just a minute later and the ball got on the roll. I told him I had a trade-in that I was extremely upside-down in and that no other dealer I had been to was able to help me. To make a long story short, with the help of George, John Moore, and Chris Patton I was able to get outta my old car and into a 2009 Ford Fusion barely going up on my payments at all. Overall my experience at Mike Patton was better than any experience I've ever had with a car dealer. I would definitely recommend buying a car from Mike Patton.

abwebber

Feb 23, 2009

When I made the decision to buy a car, I knew that I wanted to go to Mike Patton, because I had bought a car there previously. I had my eye on an Acura and sent an e-mail to the website. George Woodell called me back and we began working through all of the details. He explained that my credit was not perfect, it was actully rather bad. I had been in school for 4 years trying to earn a degree in Education so bills tended to get missed from time to time. He worked on it for a week or so and explained that I may not be able to get financed and even if I did, I would need to find a different car, but my heart was set on that one. For two weeks George worked diligently to make sure that I got in the car that I wanted and made sure to keep the payments at a good price for me. He will be my salesman any time in the future!

gstan30230

May 16, 2008

Friendly, no pressure. I love the negotiated price already on the window, trade in allowance right by the computer! I recomend this dealership to all my friends.

Rolltide12

May 9, 2008

I visited Mike Patton about 6 weeks ago and I was first approached by a young lady asking for my name and information and I hadn't even seen a car yet. Then she goes on to tell me she's not even a salesman, so I waited for a salesman to come out which took about 10 minutes and Ben came out and started in after introducing himself wanting to tell me how mike patton works or some crap. I simply wanted the price of a vehicle and he wanted me to come inside. Come to find out the price I was asking for was right on the windshield, I have a calculator i can figure taxes on my own. I mentioned to him I might have a trade and he went straight in to giving me BS about how they handle trading a vehicle WAY differently than other dealerships. Well you're right they do, they offered me about 5 thousand less than anyone else I talked to and I just had to leave. I was now furious, they call themselves hassle free and the one price dealer and thats the truth but they can screw someone else because it's not happenin to this one. They will give you way less than value of your vehicle so they can sell it for about 5,000 dollars more! Then his manager came over and told me Ben would take care of me knowing that he was about to ram numbers down my throat. I will never be back there again, it was the most pressure I've dealt with in a while at a car dealership!