Used Cars for Sale at Mills Automotive Center in Willmar, MN

Kayla

Feb 17, 2015

We came in Christmas Eve to purchase a Dodge Truck and it was the worst experience of car buying we have ever had. We had asked upon purchasing the truck be cleaned out. The salesman took the truck to the service deck to be cleaned. He brought it up and there were still tissues from the previous people and was not vacuumed very well at all. The spray they used in our truck was all over and not wiped down in some spots leaving white spots on the dash and they sprayed in the speakers and now there is white dried spray in the holes. We were not happy with the cleaning of the vehicle. We were having trouble with our truck the 1st week we bought it. We took it in to mills and found out the truck should have never been sold to us in the condition it was in. They had it for a week trying to fix it and finally did. We went in to talk to them about our experience and to ask if they would clean the truck. Our salesman saw us and couldn't even come talk to us or ask us how our truck was doing. We were told to go in the waiting room and they would get the manager Kelly for us. We sat there for about 37 Minutes and no one came to get us. I went and asked where everyone was and they had all went out for lunch. LEFT US SITTING THERE!!! We left and never got a phone back from anyone in that building. I will NEVER buy a car here again and I have let everyone know about my experience when asked. On top of all that we never received out Plates and Tags after we paid for them. We were without plates for almost a whole month until I finally called and asked. They were completely lost at what was going on. I received a over payment check in the mail for my plates. Finally after a month and half the realized we don't have plates and need them. So they finally sent them to us! Never heard anything from them on making sure we got the stuff. Horrible customer service...

Familyman

Feb 4, 2015

After months of researching a new Toyota Highlander I made a purchase without hesitation from Mills Toyota. They come highly recommended from my standpoint. Everyone from reception, to finance and especially my salesperson, Lon Holien, was exceptionally helpful and friendly. He even kept me updated on my pre-purchase on his day off! After multiple negotiations, back-and-forth phone calls and hours of my time with OTHER dealers, I stumbled upon Mills Toyota via the internet. Thankfully so. My experience with them was great. They were by far the easiest to work with and most importantly, I received the best price within a 200 mile radius with ONE short and simple phone call. I've never shopped at Mills previously, but thanks to Lon, I wouldn't hesitate for any future purchases. Much admiration.

Runch

Dec 2, 2014

I haven't bought a new vehicle in over 25 years. Rolf was very patient and informative. He was wiling to match offers and actually had given me the best offer on a newer vehicle overall. He also gave me the best offer for my trade ins. He went over all the new features (and there was a lot!) and was willing to answer questions, even after the sale, about how to work those features. There was no pressure to buy but a willingness to be available if I had any questions. All the staff at Mills's were wonderful to talk to and available to help. I absolutely LOVE my new RAV4!

Gene & JoAnn

Nov 4, 2014

We recently bought a new Murano from Lon Holien. We told him what we were looking for and he took the time to find exactly what we wanted. He was very easy to work with and offered us a good deal. We are pleased with our decision to buy at Mills and will be returning.

Lonnie and Deb

Nov 1, 2014

We really enjoyed working with Rolf in buying a used vehicle. He was very knowledgeable, helpful, friendly and patient, It was such a pleasure to work with a salesman who is not pushy.

bls

Oct 15, 2014

It was a positive experience to deal with Lon in sales and Kelly in finance. Very pleasant and professional people. Offering to help if any questions now & in the future.

Kathy

Sep 18, 2014

We recently purchased a Camry from Rolf Rasmussen and were very happy with the service provided. We test drove several vehicles and kept coming back to the Camry. It handles well, is very quiet and comfortable and gets good mileage. Rolf was thorough in explaining the new technology in the car and showing us how everything works. We were very satisfied with the entire experience and love our Camry!

BR

Sep 4, 2014

Absolutely wonderful! From start to finish, the whole process with Mills was phenomenal. Robert, and the rest of the staff, were truly wonderful and helped me to feel more at ease in what is usually a stressful situation. They care about their clients so much. I was pleasantly surprised to receive follow up emails and phone calls from them making sure that I was 100% satisfied with my purchase, and if they could do anything else to help. Thanks Mills!

Bill S

Aug 5, 2014

Great experience buying a used Murano from Robert at Mills Automotive Center in Willmar, MN. He took the time to show us different vehicles and test drive them. Very helpful and knowledgeable. We felt he was very fair on pricing and treated us well.

Jeanne L. Poe

Jul 20, 2014

I came in on a Saturday July 12, 2014 looking for a new vehicle. Not sure what I wanted, sales person Rolf Rasmussen was very helpful showing me three different vehicles and all of the features. The Buick Verano had the best sitting comfort and style and looks and the price was good. Rolf spent a lot of quality time going over all of the features. I road tested a Verano and decided it was the vehicle for me. Thank -you Rolf very much for the five star service. Jeanne L. Poe.

Marion Mitlyng

Jun 5, 2014

I recently purchased a 2014 Highland from Mills Toyota of Willmar, MN. I would recommend this dealership to anyone as I was greatly pleased at the pleasant, courteous, helpful service that I received at all times. The salesman helping me was Rolf Rasmussen and he could not have been more professional with his help in finding a new Highlander for me. Marion Mitlyng, Montevideo, MN

Patricia

May 13, 2014

I was so impressed with the dealership and the staff when I came on Friday to buy my car, that I drove over the following Tuesday and bought another Prius. My sales person, Rolf, was amazing as was Pamela who appraised my trade vehicle. Rick (I think was his name) made the financial transaction quick and painless. I would give my experience with Mills Auto Center a hearty two thumbs up.

Vikings Fan

May 1, 2014

Amanda, the contact person was very good at keeping me informed about the status of the vehicle I was interested in; however, it took well over 2 weeks to get the vehicle to the Willmar location. When we arrived for our scheduled test drive, the vehicle was not cleaned out or ready to buy that day. The salesman also had not driven the vehicle and it definitely had some issues and did not drive well.

Denise

Apr 28, 2014

It was a very good experience buying a vehicle from Rolf. He is very considerate and did an excellent job in showing me the features of the car. Very dependable. Vehicle was already to go and the Crystal Fusion was on.

Mike Reese

Apr 21, 2014

Have worked with Rolf in the past and I'm glad to see nothing has change with the results of buying a vehicle at Mills. I looked at other dealers but none compared to the treatment I get in Willmar. Mike Reese

Mary A. Scharf

Mar 31, 2014

I was considering shopping for a new car as my current 2008 Toyota Avalon was in good shape for trade-in value and I had new car fever. I checked several Web Sites and was impressed by the number of models and brands handled by Mills Auto Center. I was headed to Morris to visit friends and made an appointment to stop on the way NW. When I entered the dealership south of Willmar, I was greeted immediately and saw my name on the appointment board. Loved the idea there were Toyotas, Nissau and Buick models on the floor. I was assigned to Salesman John Lindgren who I learned was fairly new to the Sales Dept. I immediately liked his businesslike and not over-friendly nature. Thought to myself, "not slick, but trustworthy". He had heard word good milage and showed my the Camry's first. I had owned two Camrys about eight years ago and didn't llke their front seats - not very comfy. But milage was impressive. No Avalons in the showroom, but we tried a used 2013 Avalon outside the door and I knew why I had owned two Avalons - tremendous driving comfort in their front seats! I was running out of time and John had helped me evaluate a number of other perimeters in what I wanted in a new car. So made an appointment to return at 2 pm the following day. I knew I wanted to deal with John as my salesman! The next day, John was prepared and had two cars in the shop warm and ready to try out. Was a very good experience. The drive convinced me I wanted an Avalon. John showed me the many features on the XLE model and I indicated I wanted to make a deal. I have never had such an excellent guide/salesman to take me through the process! He explained things I didn't understand on the sticker list. He honored my wishes and didn't try to talk me into extras. He alerted me to the the things I had mentioned that I wanted on a car, and worked through the steps making sure I understood them. He facilitated the time with the business person as I didn't want an extra warranty nor financing and all the "stuff" connected to that step. John was straight forward, a careful listener with a no-pressure approach. He made sure he covered the points the dealership felt were important and gave me excellent operating tips. I look forward to service appointments and working with Mills Ato!

Aaron

Feb 25, 2014

brand new dealership isn't quite finished outside but the inside is really nice...buying process was easy...I told them we were going to be there in 3 hours to sign all the paperwork...they had the Perma Plate and Crystal Fusion all finished with a full tank of gas when the paperwork was finished

EP Lives

Feb 23, 2014

We had a great buying experience at Mills Automotive Center due to a very personable sales man, Jason Delage who went above and beyond what is expected in a sales person. He was very understanding of our buying situation, communicated very professionally prior to the sale, during the sale, and most importantly after the sale. After the sale he made sure we knew every thing about the vehicle, made sure the vehicle was properly cleaned before delivery, he even went so far as to make sure the KEY was cleaned for us. He also followed up several days after the sale to make sure we were happy with the vehicle.

PatM

Oct 26, 2013

Rolf Rasmussen was very helpful when we recently purchased a new car. He understood what we wanted in a car and explained all the features in a way that we could understand them. We will recommend him to others.

C. Sandbulte

Oct 15, 2013

Had another great car buying experience at Mills Toyota in Willmar! Rolf Rasmussen was great to work with and made the purchase a seamless process. He thoroughly went through all the features of our Highlander before we left the lot and was very knowledgeable. We will definitely be doing business with Mills and Rolf in the future.

NancyA

Sep 20, 2013

When I called Rolf and told him exactly what I wanted, he was very quick to find just the right vehicle for me. I thought he was very fair and honest. I was very happy with the trade-in value that we agreed upon. I would highly recommend Rolf to anyone who is in the market to purchase a vehicle.

David Reed & Sharon Borgen

Jul 7, 2013

Rolf Rasmussen answered all our questions, and went the extra mile in two ways, 1) Help put together an automobile very specifically equipped for our needs. 2) Rolf then put an extra effort into locating this vehicle even tho it was more then 250 miles away. Thanks also to Kelly for his assistance and cooperation. It was a completely satisfying auto purchasing experience.