Used Cars for Sale at Milton Martin Honda in Gainesville, GA

author

Nov 3, 2016

Very Good! The employee was knowledgable about my vehicle. He let us use one of their program cars so that we could do some of our errands while the car was being repaired.

sue tibbetts123

Nov 2, 2016

Work was done in a timely manner. Waiting room was excellent. I was able to get work done as I waited. . I really like the quiet room. Coffee was great.

Terry

Nov 2, 2016

As always, MMH is superior to all, second to none.Lord Bless, Keep, Shine . . .

Odyssey queen

Nov 1, 2016

It was quick and painless the staff was great. Very professional and friendly. Was upfront about the trade and the price . Would recommend Milton Martin Honda to Mt friends

RonDonna

Oct 31, 2016

I had a 9:00 app. but did not get there till about 9:40 but got right in work was done very quickly but this is not unusual for them.

WHHARRISON

Oct 31, 2016

Good people and great prices.....Can't beat that when looking for a car. It is a very easy process to purchase a car from them John Moore is a treat to work with.

marthatwo

Oct 29, 2016

Always a pleasant, helpful and friendly staff. Seldom is the wait very long, but the customer lounge is always a nice place to stay while waiting.

MCF

Oct 29, 2016

the service dept. worked around my schedule and took care of the recall quickly ............the service dept. and all involved gets a two thumbs up ...................

Tifgin

Oct 27, 2016

Everything was great - felt welcomed and comfortable and they were pretty fast and accurate. I've been coming here for 11 years and very happy with them.

Kelley 44

Oct 27, 2016

All employees I dealt with in your service dept were so nice and helpful. I made an appt online and was in and out in an hour. My 1st time at Milton Martin for service visit and was very impressed with the great customer service there.. thanks so much for making my day

Kelly

Oct 27, 2016

I had my airbags fixed due to a recall. It took a very long time to get the parts in to fix my car.

Dr. John

Oct 23, 2016

Milton Honda did what they said they would do...they contacted me when they received the required part for completing the airbag recall servicing of my Ridgeline. They told me it would take 90 minutes but they were done and I was on my way in 60 minutes.

Neal Cobb

Oct 22, 2016

Quite often unexpected and costly service items , beyond routine, are stressed. While having the option to refuse, one is sometimes unsure as to the necessity of the additional service items suggested.

HallK1989

Oct 19, 2016

Milton Martin Honda always provides excellent service! I called near closing time and they still managed to squeeze me in! The had me out of there in about 20 minutes! (I had an oil change and tire rotation.) The people are always friendly and informative! I won't have my Honda serviced anywhere else!

candyman

Oct 18, 2016

My experience with service personnel at Milton Martin was excellent. Everyone was friendly and professional. We were promptly seen and the work on our car was finished well before the estimated time of completion. We were well pleased!

Ams386

Oct 18, 2016

We found our experience at Milton Martin Honda to be wonderful! The entire process was easy and our salesman and financial officer helped every step of the way.

Marsha P

Oct 13, 2016

Very efficient, friendly and made my visit for warranty work a pleasant one.

Rosemary Meitz

Oct 12, 2016

The service was performed as promised and in good time. Milton Martin Honda always treats me very well. I trust them and, so far, they have always delivered.

Bhanumurthy

Oct 12, 2016

Excellent. I shopped with different dealers. This is the best. One email. That is it.

hENRIETTA

Oct 10, 2016

The sales people were very patient and listed to my wishes. This is only the second new car I have purchased in my lifetime. It was a ver good experience.

Paul

Oct 10, 2016

Very clean facility, very friendly folks to work with.

NCornett

Oct 9, 2016

The staff at Milton Martin Honda is first-class. Very willing to help, listen and solve issues involving your vehicle. A pleasure to do business with...a great asset to our community.

KathyZ

Oct 8, 2016

I did not think that anyone would be able to help me get out of my almost 16 year old Jeep Grand Cherokee and into a newer, more reliable car with payments I could afford. I truly felt like the Lord led me to Milton Martin Honda. They advertise regularly on 104.7 The Fish so I felt that the company shared the same worldview as I did. My salesman, Chris Browning, was awesome. The finance manager, Audra Bachman, went way above and beyond to secure financing for us. I am loving my Honda CRV and thank God for MMH!!

Tri Nguyen

Oct 8, 2016

M? dad and I came to see the car and the sale man there, Joe, didn't really want to talk to us or to explain the detail about car. I showed him the car I checked on autotrader.com that has lower price than the one he just pulled out from the inventory and he didn't even look at my phone. Then, what he said is he will help us to find a new vehicle that I'm looking for but I need to deposit $500.00 non-refundable. Like, really? I can do that myself. Before I come to their dealership, I also contacted with the online sale service and they called me to follow up. I told them that I want to know the detailed info of that vehicle and the drive out deal that they can give me. However, I've been waiting for 1 week but I don't see anything from them. I will never stop by or even check out this dealership again!!!!

William Brown

Oct 5, 2016

My wife & I visited Milton Martin Honda 10/04/16. I drove from Atlanta with the intentions of buying a used Honda CR-V and was disappointed. The salesman, Isaac Hernandez sent me a price quote for a 2013 Honda CR-V stock # P2325 list price $16,856. The value price he emailed me was $16,065 + $1,244.25 TAVT tax + $599 Admin Fee, and $119 state fee totaling $18,027.25. I'm not sure what vehicle he showed me but it reeks of smoke, with cigarette burns in the seat. He had another 2013 Honda CR-V EX listed at a similar price (maybe $100 difference) but he refused to give me the same deal. Instead he offered (out the door price) $18,999. Approx. $1,000 more. I offered a compromise which I thought was a fair price of $18,500 but he refused to meet me half way. I don't understand. I thought Milton Martin was in the business to sell car. I guess I was wrong.

Clifton Hill

Oct 5, 2016

Isaac Hernandez made my transaction very easy. Thank you Isaac I will buy from you again!!

Jenny Gummel

Oct 4, 2016

Although the service took a bit longer than I expected, I was kept fully informed as to why - which made the process a bit easier to take. I believe the issue I had been having for a few months might have finally been resolved.

dawsoncarguy

Oct 2, 2016

Matt McKinley is very thorough and conscientious and always open to hear my concerns. He is aware that I am retired and on a fixed income and handles my service accordingly. I am satisfiedwith his efforts and will continue to work w him as needed.

Mary C

Sep 29, 2016

Service is great - very friendly people that make you feel comfortable. You are told all about the service and what to expect. You are also updated as service is being done.

Louis D.

Sep 26, 2016

Customer Service at its FINEST!I want to offer a HUGE thank-you to General Manager/ Butch Miller, Service Director Curt Sloyer, and Service Manager Tot Ingram at Milton Martin Honda for going WAY above and beyond the call of duty to help me out.Last year, my daughter and I both bought used Honda Civics. They were in great shape mechanically, but small areas of fading and chipping paint on the roof and trunk lid began to get worse. A few months ago I found out from a local body shop that it was a manufacturers defect in the paint process, and there was an extended warranty on the repair. I went to the local Honda dealer about getting it fixed, but they said that I was outside of the warranty period by a few months, and there was nothing they could do. I called American Honda, and got the same story.I mentioned this in a conversation with Bruce Thompson, and he suggested I call Butch Miller, the General Manager at Milton Martin Honda. After explaining my dilemma, Butch had me send him an email with the details, and some pictures of the damaged paint. He put Curt Sloyer on the job, and after about six weeks of wrangling with American Honda, he called me and told me that Honda was going to cover the cost.My daughter and I drove all the way out to Gainesville to drop the car off, and a couple of weeks later Curt called and told me my car was ready. There was only one problemI was leaving the next day with a crew from church to go to Baton Rouge to help with the clean-up after the flooding, so it would be almost a week before I could go retrieve my car and drop off my daughters.Showing their unbelievable dedication to customer service, Curt sent a driver to drop my car off at my house and pick up my daughters car to get painteda drive of nearly TWO HOURS EACH WAY!Last Saturday we drove back up to pick up her car, and were greeted by Tot Ingram, who helped us with all the final paperwork and offered any additional help he could provide. The paint job on both cars was fantastic.As a small business owner, I learned long ago that success in business is not about profit margins, cost efficiencies, and revenue growth, though those things are all important. The MOST important thing is the relationships that you build - with customers, vendors, employees, etc. and the trust that comes with a reputation for honesty and integrity.The last several cars Ive bought have all been private sale, mainly because of the high-pressure sales tactics, poor service, and exorbitant prices of the other dealerships Id been to in recent years.I can tell you one thing thoughthe next time I get ready to buy a car (and we are an all-Honda family now), it will be WELL worth the scenic, two-hour drive to visit the good folks at Milton Martin Honda!

Dago36

Sep 26, 2016

Everyone I dealt with was very customer aware. Good service. They are well trained efficient people who seem to care about the customer that they are servicing. I do not remember his name.

SHANDA1

Sep 26, 2016

Great service Kenny and Louis explained things well and kept me updated on the service during the day. They were very kind when answering my questions

sunshine93

Sep 25, 2016

Had to be in Gainesville unexpectedly with a hospitalized family member. Took car in for an audio system issue and while there got a recall issue corrected as well. Great service! Great staff!

cricket01

Sep 25, 2016

After a small problem with the phone call to set up the appointment, the service itself was done on time and quickly. I had the recall problem fixed and a tune-up on the car in just a little over and hour. You have very efficient employees and a pleasant place to wait for the service to be done.

Jeremy

Sep 18, 2016

I always enjoy bringing my wife's CRV in to MMH for service. Graham Edwards is an excellent service advisor...he is kind, honest, and pleasant to work with. The other service advisors have always been courteous and customer service oriented as well. Thank you Milton Martin Honda.

JLOP72

Sep 18, 2016

I called Tot Ingram to make an appointment to do maintenance on my Minivan. He took care of everything for me and the service was fast and accurate. Thank you guys for a good service quick and clean.Jose L Lopez

J. Simpson

Sep 15, 2016

This service team is exceptional period. How do we know? We have been getting our Honda serviced by this team for 15 years. Butch, Curt and the entire Milton Martin team are super to work with. They know what outstanding service looks like and they have provided it consistently to this customer. Lastly we will be working with Milton Martin for our next car.

Love

Sep 13, 2016

Everything went very well from the quotes to the signing off. The employees were very helpful and friendly. each one make my experience a rewarding one.

waters,jerry

Sep 10, 2016

sales person went out of the way to find me the car I wanted. This is my second car purchase with Mr. wright.Willbuy again from him.

Heather

Sep 6, 2016

I have bought many cars from MM HONDA. My husband makes me shop other dealers and other brands just to make sure we get the best deal. And we always get the best deal and the best cars at Milton Martin Honda.

William Hightower

Sep 5, 2016

This is my third Honda Accord purchase from Milton Martin Honda. My personal sales representativeat Milton Martin Honda is Brad Hanson who has sold me our three Hondas. Brad knows me and knows what I want when purchasing a new car. I have previously brought friends to Brad who was interested in purchasing a Hondas. My friend bought a Honda CRV.

Mancilla, Diana

Sep 3, 2016

Friendly environment !!! Isaac listens to what you want and not what he wants to sell, which made the difference for me. I felt like I was cared for and not pushed to buy... Happy and satisfied with all of His attentions.

Trini Williford

Sep 3, 2016

This was a great experience. Milton Martin Honda surpassed my expectations and they will always have my business.

dcbsr01

Sep 2, 2016

We made an appointment at 9:00 AM to have an oil change and tire rotation. There was no wait when we arrived and we fixed ourselves coffee and walked around the lot. Our car was ready 30 minutes later and there were no charges as we were using a maintenance certificate. The work was done right, no dirt, oil or grime left anywhere.

Rebecca

Sep 1, 2016

Every time I take my car in to be serviced the guys there are always so professional and friendly.

Jan Eakin

Aug 30, 2016

All of your employees are friendly and helpful. I like being able to read in the "quiet room" while waiting for my car to be serviced. When my car was done, the person who helped me explained all that was done to the car, and suggested what service might be needed in the future. No pressure at all--I liked that. My car was even given a much needed wash -- Thank you!!

Maureen

Aug 29, 2016

My service advisor,Tot, listened to my concerns,I took a test ride with a very polite technician and they found the cause of my problem. Tot consulted with me and kept me updated during each procedure. He took it upon himself to check if I had an extended warranty when he found out that I needed struts. There was no pressure at all. I've always come to MM for my service and will continue to do so. They are great.

cobygilleland

Aug 29, 2016

Went to this dealership after calling all in my area to get a out the door price on Honda CRV. They had the best price. Easy buying experience

rongrant1

Aug 29, 2016

They were very busy with many cars ahead of mine but I got my car back earlier than expected.I asked them not to shut the hood on my S2000 and it arrived with hood unlatched as requested.

Linda Weber

Aug 29, 2016

I took my 2005 Honda Element in for service in regards to a recall notice for the SRS. The waiting room was comfortable and well stocked with refreshments and wifi if you wanted. The service tech explained everything that was to be done. Very satisfied with service at Milton Martin Honda

EAL91316

Aug 25, 2016

Courteous, knowledgeable and very thorough with explanations. Employees were friendly and helpful. They gave me a heads up on things that were close to needing replacement. I always feel safe in my Civic after having service done at Milton Martin.

Sherry

Aug 24, 2016

We came to Milton Martin because we heard them on 104.7 The Fish. Noel was not pushy at all and very courteous. We are very pleased with our new vehicle.

Civic2845

Aug 24, 2016

Geat dealer,I always come here because the professional services. Honda represent for my the best from Japanese people. Homda means durability and that is in my head.

Jen23

Aug 23, 2016

I was blown away by the quality of service received from Steve Shelton and The business managerAudra. I had a lot of negative equity in my trade. I did not think that I would be able to trade my vehicle. Audra worked miracles and I drove off with a 2016 Honda Accord. Awesome work they really cared about me

Odyssey Family

Aug 20, 2016

Gary Smith made our car buying experience a simple and pleasant experience. My wife and I are not from Gainesville but she was attending a conference in town. While I was test driving the Odyssey she called to say her conferences was over. Gary went out of his way and went to pick her up during the test drive. The entire experience was great thanks to Gary's friendly, professional salesmanship!

jeannie

Aug 17, 2016

This service department is very good about getting you in and out with a scheduled appointment. Their lobby is very comfortable and they also provide a quiet area too. When I was there they had a massage therapist giving free chair massages while we wait, nice bonus!!

Bullet2656

Aug 15, 2016

Milton Martin Honda is the only place that I take my 2012 Accord for service. We are a one car family and it has 95k miles. It still drives like it is brand new because we have taken it in for every service. The advisors are exactly that. They advise me what is due on the next service and does not try to oversell. I even have friends that live near Atlanta that has all of their service done just because of the service and attention to details that MM Honda gives. They make every customer feel like they are special. That's rare these days!

Kukishimoto

Aug 14, 2016

I only went in for an oil change. They offered to wash my car. They also vacuumed it. That's service! They treated me well!

Honda

Aug 14, 2016

Quickly got an appointment for recall service. I will be called when the passenger air bag part is in. I was a bit disappointed that both parts were not available since I live a distance from Gainesville.

Mimiblue

Aug 14, 2016

This was by far the best experience we had buying a vehicle. It took less time than we have experienced in the past. The salesman knew everything about our vehicle.

FrankRemmes

Aug 6, 2016

Awesome experience by everyone involved!I thought Frank C wa a great, the finance team was awesome, the facility is clean and I felt welcome!

marsh

Aug 4, 2016

I came to have my 30,000 mile service done on my Honda Civic. Matt had told me to allow 3 hours, just in case. Personnel from the Honda Dealership came through the waiting area and asked at least 4-5 times if anyone needed anything. Matt came and got me in less than 2 hours and I was on my way. The Honda dealership always does a great job to meet the customer's needs. Thanks so much!

Melinda Hagan

Aug 4, 2016

I found the car I wanted rather quickly on cars .com. I felt like I had done my homework, so I was prepared when I went to the car lot. I wanted to buy locally because I wanted to keep up all the service records locally. Milton Martin Honda was so easy to work with, and I felt as if I were treated extremely well.There was no pressure for me to purchase and all facts and figures were given to me. It was a really nice experience !

NS

Aug 4, 2016

Service appointment was handled promptly, time estimate was close enough to actual time taken, waiting facilities were nice, estimates matched final bill. Car wash was a bonus. Service manager (Joey) was professional and quite pleasant.

Llapaz1220

Jul 29, 2016

Received excellent service. There needs to be more coupon specials. I have not received any either by email or mail. Cost of oil change and tire rotation a little pricey.

spuckett

Jul 28, 2016

Had my van in for a 90000 service. Matt M had given me prior notice that this service was due.We were able to plan for the cost and was very pleased with the care and help we received .

Harold L. Klingaman

Jul 28, 2016

Always have a good experience at your dealership. Very nice people. I actually enjoygoing there.

Brandon

Jul 28, 2016

They were super accommodating. My car had some work needed that would take a while so they let me borrow a car and come back later.

Adrian Mixson

Jul 23, 2016

Good staff, good job, friendly, courteous, attentive.

Jim

Jul 23, 2016

Joey listens, makes recommendations and suggestions. Seems concerned about my car, my safety and my satisfaction. Pleasant to deal with.

Nikke

Jul 19, 2016

the sales associates were outstanding and Very open and honest. They were very knowledgeable and took their time to explain every step of the way to make my experience a great one. I am looking at purchasing another vehicle for my other child

Martha Barbee

Jul 11, 2016

Joe and Brad were both very polite, professional and knowledgeable. They showed me what I was looking for and went into detail about all the things I should know to operate the car.

Traveling Senior

Jul 11, 2016

My air conditioner stopped working in 90 degree weather. I stopped at the dealership for help. My vehicle was evaluated while I sat in a comfortable air conditioned waiting room with a cold Coke given to me by an employee. When it was learned that it would take four to five hours to repair, I was given a loaner vehicle to drive home and back the next day to pick up my repaired vehicle. That is what I call five star service.

becsmith42

Jul 8, 2016

Joey Bruce was the rep I dealt with. Did a good job keeping me informed about the length of time involved in getting svc done. All work completed in a timely manner and I am satisfied with everything done.

gibbs

Jul 5, 2016

dropped my car off for an oil change and tire rotation. Had to wait in line for a bit until the area was clear to drive my car up and someone behind me got out of their car jumped in front of me to get a salesperson to help them, and I was waiting in my car but that salesperson proceeded to go past my car even though my window was down and didn't help me until I drove up under the area.

Principal01

Jul 4, 2016

Matt was very helpful with our service and it was done in a timely manner. A car was provided in place of our CRV that is under recall for airbags. Outstanding!

Angel Bridges

Jul 1, 2016

Always a pleasure going in for repairs/maintenance.

sydneylanier

Jun 29, 2016

Air conditioner not blowing cold air... it's 100+ degrees outside. I assume the worst... that the A/C is dead and it's going to cost $$$. Instead its a relay, $75. Service department was honest about the problem and didn't fake sell something that wasn't broken. Bought my Honda CRV from MMH in 2009. Never have taken it for service anywhere else. I get Acura service for my little CRV.

Alpaca Lady

Jun 27, 2016

Milton Martin Honda has serviced my CR-V since I moved to the area. They are convenient, reliable and easy to work with in every way. I recommend them highly!

JAMES GIBSON

Jun 27, 2016

VERY PLEASED WITH THE SERVICE AND INFORMATION PROVIDED BY MILTON MARTIN EMPLOYEES.

Mustangjenn26

Jun 26, 2016

From the moment I set foot in the door, I knew this was where I was going to buy my new Honda Pilot. My salesperson, Joe Whatley, was awesome and super nice! The amazing service continued in their parts/service department. Our service manager, Matt McKinley, made sure all our accessories were added correctly and tome care of us!! No problems just outstanding service.

Beach1971

Jun 26, 2016

Excellent service from Gary smith and Matt in serviceWould recommend to friends family and othersWe are new to ha and have been looking for a good honda dealership to do business with

Atticus2

Jun 24, 2016

I had called and made an appointment for 10:00 for an oil change, tire rotation and general inspection for my CRV. I arrived 1/2 hour early but was greeted cordially and told my car would be ready soon. By 10:00 I was back on the road! I never expected to be finished so quickly. Everyone I spoke with was pleasant, helpful and wanting to give good service and make me happy. It worked, they did!

Erica M

Jun 23, 2016

Jeff helped me find exactly the Honda I wanted for around the price I wanted.

Jimmy Franklin

Jun 22, 2016

Excellent customer service! I felt like the staff truly appreciated my business! Thank you!

Jessica Deaton

Jun 21, 2016

Everyone I met at Milton Martin Honda when I picked up my new Honda Civic was wonderful... I wanted the blue 2016 Civic EX and it was not on their lot so they found me one in less than 24 hours...All of my questions were answered thoroughly...and I will be back when we purchase another Honda...

Secular Franciscan

Jun 20, 2016

Whenever we take our vehicle (2013 Accord) to Milton Martin we are always impressed by the attention given to us. Tot and company are great.

Becky123

Jun 14, 2016

Our salesman, Joe Whatley, was very helpful and attentive. He was not pushy and we did not feel pressured at all. Buying our car at Milton Martin Honda was a good decision.

LauraL

Jun 12, 2016

Everyone I met at Milton Martin Honda when I picked up my new Honda HR-V was wonderful. All of my questions were answered thoroughly (and some even before I thought of them!). They took the time to explain to me how everything on my new car operated, which was important since it was my first new car in 14 years! (Since my son-in-law helped in the early process of searching for a good dealer, my comments are based on the way I was treated when we picked up the car.)

Sally

Jun 9, 2016

I live in Atlanta, but always travel to Milton Martin Honda to have my car serviced. It's worth the drive to Gainesville to receive excellent service, courtesy, and care for my Honda CRV. This has been a constant since I purchased the car there in 2014. Adam emails me that my Honda is due for service and I make the appointment. I appreciate it so much, and always feel that everyone there is helpful, and doing their best to make me feel comfortable.

Shaton

Jun 8, 2016

Friendly caring staff. Very nice experience. I would definitely recommend this dealership

Nathan42

Jun 7, 2016

Good experience. Everyone very nice except when a light came on and I had to come back. It turned out they had forgotten to reset it but the lady at the front desk was short with me. She thought I got it serviced some where else and didn't listen to me at first. She got better when she realized I had been there a little earlier. Everyone else was great hi GT

jackie

Jun 7, 2016

This is my first Honda car and I got a great experience and a good price. The car looks awsome and they give a good service on the process of buying this car. The people are nice and warm. Strongly recommended!

Sn84Jon

Jun 6, 2016

I brought my car in for regular maintenance. Everyone is always very helpful and friendly. It's a very relaxing atmosphere while waiting for car service.

Linda and Estell

Jun 5, 2016

We live in Habersham county and we always drive to Gainesville for the quality service at Milton Martin

Angela

Jun 5, 2016

Great Job. The service you provided on my 2016 Honda was great. You found the problem and fixed it immediately.

Leonard Myers

Jun 4, 2016

I had a very good experience. There was no pressure. However, there was a lot of good information and an attempt to assure the my wife and I made a good decision. No attempt to over-sell the vehicle.

Nan Palmer

Jun 4, 2016

The service time was within reason and I was comfortable as I waited. Coffee was nice.

hondacar2016

Jun 3, 2016

This is our second Accord from Milton Martin Honda and Mr. GARY SMITH (Internet sales) is THE Reason why we have come back. Gary's breadth of product knowledge and his desire to do whatever it took to get us the car we wanted made THE difference for us.We HIGHLY Recommend if you are considering a Honda car purchase you contact him for all your needs.

James McLeod

Jun 3, 2016

I had seen the 2013 Honda CRV on the Milton Martin website. It looked like what I was looking for as a dinghy vehicle for my motorhome and as primary use vehicle. I was very pleased when I saw and test drove the CRV. The purchase experience was good, and I am enjoying the CRV so far. The Honda certified also gives me peace of mind. I traded in my 2007 CRV on this vehicle, and am looking forward another great Honda.

TP

Jun 2, 2016

Great buying experience with no unwanted pressure from the sales staff. We got a great new car at a great price, with no hassle.Thanks Tonya

happy

Jun 2, 2016

The Service Rep, Tot, is great. He is the only manager I will go to at Milton Martin Honda. I can trust him that when he says work needs to be done, it needs to be done. He always attempts to give me the best price he can and gets me in and out quickly.

Shanda

Jun 1, 2016

The service department personal make a great team. They always take good care of me

Mark

Jun 1, 2016

Great service & they aim to please. Very friendly & professional. Highly recommend.

Bwr

May 31, 2016

I had a great buying experience at Milton Martin Honda. There was no hassle. Just in and out and I was done. Thanks Frank and Audra for getting me in my car. I highly recommend doing business with them.

elliemae

May 31, 2016

MMH always goes out of their way to expedite my visit as I come all the way from Atlanta and have done so over 15 years now. Curt Sloyer is the best Service Manager ever!!! Thanks MMH for your continual great service. Always a pleasant experience. Ellen Griewahn

Midnight

May 30, 2016

They did the right thing to pick a car and patient with me as being a deaf person they do anything for me something I need

ericreinhardt

May 28, 2016

My family has bought 2 cars (so far) from Noel Abrego at Milton Martin Honda in Gainesville. The dealer, and Noel, have been totally straight-up with us about pricing. One short email to get the total price was all it took, and when we showed up to finalize the paperwork, I could trust that the numbers would match that exactly, and they did. This is buying a car the way it should be done. I won't go to any other dealer to buy a new Honda.

Saul

May 28, 2016

Very pleased with the service, an oil change, and feedback from Joe about the car and recommendations for additional needs wherein he gave me several options. The car wash is an added plus.

Harry

May 26, 2016

Great experience. Rapidly and efficiently took care of my concerns and resolved the problem I was having with my Honda.

seabolt96

May 24, 2016

The service was great. It took less time that they had originally thought. Everyone was very pleasant and courtesy. It was a great experience as it is each time

Jeff Briggs

May 16, 2016

All I can say, If I owned a dealership, I would be proud to run my business the way Y'all do! Thank you, JB

William Hightower

May 15, 2016

I find that every time I go to Milton Martin Honda I receive the Milton Martin Treatment. The people are always friendly. Matt checked me in for service this time. I didn't have an appointment. The wait time was quick as usual. The waiting rooms are comfortable. In a short time Matt came to me and told me the car was ready. He told me what they had done during the service and I was ready for check out.

kimberly

May 15, 2016

I was greeted very nicely immediately when I pulled in. I didn't have an appointment, and it wasn't a problem. I told Matt that I was there for an oil change and to have the air pressure checked in my tires. He also checked about any recalls to my car. When I went to pick it up, it had been washed and looked brand new. He went over everything with me very thoroughly.

KP

May 14, 2016

I had a very good experience at Milton Martin Honda. Graham is excellent at his job and I wa in and out quickly my car is running great!

Tiffany C.

May 11, 2016

Frank was my salesman and he is great. No haggling friendly atmosphere, great customer service. I'm just waiting for my windshield to come in but besides that I would definitely recommend this dealer and absolutely Recommend Frank.

RCV1947

May 5, 2016

I asked them as a special favor to check my car carefully since the next visit will be my 60,000 mile check-up and since this is the car my wife usually drives I wanted to make sure everything was in good shape until then.

marsh

May 5, 2016

Every time I go to Milton Martin for my service appt. I have superior customer service. Shannon always takes care of me and is always very courteous about it. I DO recommend Milton Martin Honda to other people all the time! I wouldn't go anywhere else.

Bill

May 4, 2016

Best car buying experience in a long time. No sales pressure but our salesman was available, answered all our questions, and showed us how everything on the car worked. Took extra time to help us setup our bluetooth connections, etc.

buddy

May 4, 2016

I felt like alignment was pulling to right and took it back to dealership. Service dept. checked it and rotated tires and corrected the problem

Patty

May 2, 2016

Milton Martin did great and Shannon McConnell was very pleasant and efficient!

Gary0416

May 2, 2016

We bought our 2012 Odesey Van new at Milton Martin. It has never run as good as our 2006 van. There have been several attempts to find the problem, but no success. Shannon ask many questions to try to determine the source of the problem. The light bulb went off and he said "you know it might be" and he was correct. What ever he did corrected the problem. It finally runs great. Many thanks to Shannon and his team.

Jim Van Sloun

May 2, 2016

They're professional and courteous every time I'm there for my service. I'm always made to feel welcome. I can't imagine using anyone else to work on my vehicle.

Derek Carter

May 2, 2016

Staff was extremely pleasant and helpful to work with. Brought two of our cars in on consecutive days. Pleasantly surprise on day 1 as on several previous occasions while in for service this Honda location has never washed the outside of my cars. However they did! But on day 2 back to no wash at completion of service. I always feel better about the work when the car looks nice when they are done and I come to pick it up.

Jimmy j Atkinson

Apr 28, 2016

All personell outstanding in maintenance and parts

David

Apr 28, 2016

This is true please to deal with As many car dealer give thr process a bad name thr finance dept was great and matt in service was great And truly cared about my needs I'll definately refer my friends

DianeB

Apr 28, 2016

Very pleased with the experience from the time I set up the appointment with Tot until I drove away after my service. He was with me every step of the way. Thank you

Kris Jaume

Apr 25, 2016

As usual, I received excellent service. The service department clerk was very friendly and polite. The oil change was done very quickly. While waiting,I was greeted and offered refreshments.

Kathy Morris

Apr 25, 2016

I appreciate that you honored my coupon for the service, and I appreciate that you washed my car. Thank you! Kathy Morris

Rosemary Meitz

Apr 22, 2016

Always great service and friendly staff at Milton Martin Honda. I'm always confident that the very best maintainance possible was performed on my vehichle.

WS Smith

Apr 21, 2016

Milton Martin is exceptional not only in customer care, but in quality of their service.I HIGHLY recommend their service department to family and friends.

Debra

Apr 20, 2016

It was a great experience! Joe Whatley made the process easy and took the time to answer all my questions, and I never felt any pressure during the visit. He honored the research that I had done prior to coming in and that meant a lot to me!Finalizing the deal with Dan was a pleasant experience also!

Happy Pilot Owner

Apr 20, 2016

Every time I bring in my Honda Pilot for routine maintenance, I leave with the utmost confidence that the best work possible was performed. Also, I know if there are any issues that I should be made aware of in regards to future maintenance, I am informed of that as well so that I can plan accordingly.Milton Martin Honda ranks # 1 in my book!

Rhonda S.

Apr 18, 2016

You feel like a family member when you have your car serviced here. Waiting lounge is very nice they even had cookies and fruit. Everyone is so friendly. Just a wonderful experience!

Susan

Apr 17, 2016

Graham made me feel like family. I appreciate his patience with me and explaining the work done in a way I could understand. I never felt pressured to do more service than I wanted done at the time.

Linda McMullsn

Apr 16, 2016

I had a very pleasant experience at Milton Martin Honda. It was easy to get an appointment for service, and Todd explained everything being done to service my car.

Jamiescrv

Apr 16, 2016

I love the care and great customer service I get when I bring my car in for service. Matt is very helpful and very knowledgeable!

Sandra Newsome

Apr 12, 2016

From the first email to driving off the lot, this was by far the best car buying experience I've ever had. Brittany and Jameson (my initial contacts) were very helpful via email and over the phone. The online credit application process was so short, I thought I had missed something. Our sales person -- Steve Shelton is a great guy! The car had not been detailed and he initially told us it would probably be late in the afternoon before it would be ready. He offered to have the car delivered to us or at least meet us halfway (we live in Norcross -- about 45 minutes south). After we finished all the paperwork, we were invited to share lunch (another local business had sandwiches delivered to the staff). During lunch, Steve checked with the service staff and was told the car would be ready in about an hour and -- several hours before the original estimate!! We decided to just hang around Gainesville and walk our lunch off at the local mall. Within the hour, I got a call and text from Steve, letting us know we were all set to go. A BIG THANK YOU to Steve, Brittany, Jameson and all the employees at Milton Martin Honda who made this car buying experience such a positive one. The next time we need a car - new or used, we will be back!!

Deb wiley

Apr 12, 2016

Service department has been wonderful. Shannon helped me and was so helpful!

William Willoughby

Apr 11, 2016

The entire staff is awesome !!! The whole experience was as smooth as possible.

Karri

Apr 11, 2016

I will admit, I get a little nervous at the thought of visiting the service department with my son. He has special needs and requires a wheelchair when we venture out. He can get antsy in the waiting room, and I worry about how others may respond. However, my recent visit to the Milton Martin Honda service department was far from a stressful experience. The employee who worked with us was very polite. He greeted us with a warm smile and even offered to help me remove the wheelchair from the back of my CR-V. He listened carefully as I expressed my concerns about the car's battery, and assured me they would get everything looked at. The wait was comfortable. My son was content as he enjoyed a snack they had available while we waited. The wait time was minimal, and it was a very nice experience. Many thanks to the employee who worked with us. He was excellent!

Sandi51

Apr 11, 2016

My family and I have been Milton Martin Honda customers for over twenty years. Over the years, we have purchased six vehicles, so when I decided to replace my 2001 Accord, I chose Milton Martin again. Even though I was a returning customer, this was a brand new experience for me because this is the first time I've ever purchased a vehicle by myself. Jeremy Wright was so helpful. He answered every question and walked me through the process. Even though he spent quite a bit of time with me, I never once felt rushed. I felt that he truly wanted me to get the best deal and was very happy for me when I chose my CRV.

liz39

Apr 11, 2016

Have always received prompt, helpful info and service from Milton Martin Honda. The Service area personnel are always helpful and pleasant. I feel like they are honest and have my best interest at heart.

kb16

Apr 8, 2016

Came by for first service on our new Accord, The service done in a timely manner and at a very reasonable price. Great shuttle service too!

Odyssey lover

Apr 7, 2016

Everything was very prompt. All people that I dealt with were very courteous and pleasant. The service advisor had estimated 2 hrs for the work, but it was finished 15-20 mins early.

Gainesville gal

Apr 7, 2016

Chris was extremely friendly, knowledgeable and attentive to my needs. He went beyond what one would expect from a salesman, even offering to return my rental car to Enterprise for me. I appreciate his charming personality and fully expect to be doing business with Milton Martin Honda for many years to come.

Gainesville

Apr 1, 2016

I was in and out of there so fast and everyone is so helpful!! There is a presence of Family and TEAM!!!I always want MMH taking good care of my car as I feel much better when driving!Thank you so much,Bill Melvin

woodpile1962

Apr 1, 2016

SERVICE PERFORMED ON WIFES 08 ACCORD WELL DONE. SHE WAS EVEN GIVEN A LOANER.EXCEPTIONAL, ESPECIALLY WITH A 6 YEAR OLD CAR. GOOD TO GO FOR ANOTHER 100,000!

PamelaOusley

Mar 31, 2016

We were given an accurate assessment of what was wrong with the 2004 Accord and given the opportunity to talk to a salesman. We were treated with respect and genuine care while we made a decision about the trade in.

klj111

Mar 30, 2016

The recommended service (B12) for my Civic was very well performed. There was no specific problem identified, and the Civic continues to perform very well following the service. I look forward to another 10,000 miles of trouble-free driving until the next service is recommended by the Civic's on-board computer.

RaajPat1557

Mar 28, 2016

I had a smooth, non-intimidating experience here and I got the information & timely response. I was not pushed or hurried for the sale, like other dealerships.

J Hutto

Mar 27, 2016

Very responsive sales person! Worked with me on pricing and professional in every way.

Jhoffman

Mar 23, 2016

Staff was great. Did not do the whole haggle and game playing thing. We had heard great things about Milton Martin Honda and was very pleased with our experience. Will definitely recommend.

adamem25

Mar 16, 2016

We were in the market for an Odyssey and knew that Milton Martin had a great reputation. This experience exceeded far my expectations. Brad H was great to work with. He spoke with us right at and after the dealer had closed on a week day night and didn't rush us off even though it was quitting time. He was low pressure and really told us what we needed to know. He gave us a great price on a new Odyssey and didn't rush the process. I went to another dealer on a Saturday and they wouldn't even give me an appraisal on my trade because I wasn't committed to buying that same day. Brad was very helpful and did a great job of talking us through the features after the sale I also got a follow up call from Brad the next day to see how everything was going with the new vehicle. I would recommend your dealer to anyone. Thanks for a great 1st new car buying experience

EAL91316

Mar 12, 2016

The employees in all departments are a pleasure to deal with. I would highly recommend them to anyone and would buy from them again! Service Dept. Personnel are efficient and courteous.

kirby brock

Mar 10, 2016

service agent was friendly, thorough, knowledgeable, and took care of all my requests.

Rich

Mar 10, 2016

Been dealing with Milton Martin Honda since the early 90'S and have always gotten great service. In both buying and service. Workmanship has always been Great.

Mark Weischedel

Mar 9, 2016

Great buying experience, Brad Hanson was our salesman, no pushy sales tactics, did exactly what he said he would, highly reccomeded Milton Martin honda

Jane5

Mar 9, 2016

Ezcellent customer service great follow through from beginning to end . Friendly knowledgeable re the vehicles great lesson on how to work the gadgets in the car hands on class!!it was great Brad my salesman was the best! Great pricing and loved the fact that all the employees interacted with me in order t o make the sale at a fair price. There service department is excellent too. We are. A Honda family and have used there service dept for over a year for my every need. Thank you.

Janice Hughes

Mar 7, 2016

Very helpful and listened. Was informative in a way I could understand what has to happen next regarding recall.

Krahman786

Mar 2, 2016

I had very competitive price of my car and sales person was very knowledgeable and Friendly. He spent lot of time with us by answering our all questions with passions.

Japes

Feb 29, 2016

I always have my service done by the dealer - in this case Milton Martin Honda; I've never been disappointed. Over-all it is a pleasant experience.

s

Feb 29, 2016

terrific experience; very efficient; professional; took place on a Saturday morning; exceptional friendliness; plenty of employees to handle the amount of customers; pleasant demeanor of all people working.

spuckett

Feb 26, 2016

Matt is always helpful and I know he will get done what is needed to keep my van running smooth.He is always friendly and efficient.

steve

Feb 25, 2016

Gave me the straight story and delivered in a short time, what every customer wants. Very comfortable and quiet waiting area, lets me work while I wait.

Slick

Feb 20, 2016

Tot Engram and his crew provide the best service in North Georgia. Polite, competent and professional from my entrance to the time I exited. Real pleasant folks to work with. Their car Maintance is always spot on. If you want it do right call Tot.

sday

Feb 20, 2016

Always makes sure my service needs are met in an efficient and timely manner. Has provided friendly service for many years and I can always count on Tot to make sure all requested services are performed.

JD Mutchler

Feb 19, 2016

Buying a new car is no easy task but Milton Martin Honda does their best to make it as pleasant as possible. Our salesman, Niaz Chowdhury, was very knowledgeable, helpful and easy to work. David Dingler is a sales manger that works hard to earn your business,

Louann J

Feb 19, 2016

I took my Toyota Highlander to the service department st Milton Martin Hondafor an oil change and tire rotation. I was amazed with the efficient and professional service I received there. They charged me $65 for the service, while Express Oil change had charged me $90 for an oil change a few months ago. The people at MMH can be trusted and will treat you fairly. A great experience!

Trudi

Feb 15, 2016

The customer service at Milton Martin is consistently exceptional....it's small wonder that this dealership is so beloved! I've had an ongoing relationship with Milton Martin for my car purchases and service since 2002 and would not go anywhere else - it's second to none!Thanks to the staff for all you do!

tonyfarrell

Feb 14, 2016

I know my Honda CR-V is going to be reviewed by professionals when I take it to Milton Martin Honda in Gainesville, GA. That gives me peace of mind. All of the employees work so hard to create a great service stop.

Jessica

Feb 13, 2016

Fantastic experience! I would highly recommend the Milton Martin Service Department!

gapi

Feb 13, 2016

I was searching online for a specific used car, in a specific color, with specific options and found the one I wanted in a trade in they had on the lot.They advertised it to be a one owner, garage kept and pampered and it was not an overstatement. I drove 56 miles to see it and was not disappointed. Everything they advertised was as stated. They were fair with my trade and were already competitive with their online pricing.Sales rep "Chris Browning" and the financial department made the experiance a pleasure. Informative, straight forward and patient. No animated behavior or sales tricks at any time.I needed special consideration in getting all of my personal items uninstalled from my trade in and they made it happen.

Bill4626

Feb 10, 2016

This was the best purchase-trade experience I have ever had. I am 69 years old so I have had my share of dealer experiences. Chris Skillman, our sales consultant, was personable, knowledgeable, helpful and trustworthy. He actually helped us decide initially whether we wanted another Odyssey or a newly redesigned Pilot. We enjoyed his company during our test drives, negotiating and final purchase. Although we had to wait a month for our choice of Pilot to arrive, it was worth it. Chris kept us informed of its status during the wait. The signing process also flowed smoothly with Tim and we were very comfortable with our final deal. There was no pressure placed on us during the entire experience. Thank you Milton Martin Honda. We just love our new Honda Pilot Touring and are grateful that Chris helped become familiar with it. This dealership is 50 minutes from our residence and there are three Honda Dealships closer but we chose Milton Martin Honda.

happy new car owner

Feb 10, 2016

Everyone was so helpful, attentive and friendly. They made the whole car buying experience quick and painless. They worked hard to get me exactly what I was looking for.

Renette Todd

Feb 7, 2016

Excellent! Even with all the problems we had, Shannon handled it very professionally! I appreciate his patience!

Becky

Feb 6, 2016

I bought my 2007 Honda Pilot from this dealership and have all my service work done here. Tot is my service rep. Very professional and knowledgable on my car. Always friendly and helpful.

Paintpinto

Feb 6, 2016

I recently had my Honda Pilot serviced at Milton Martin in Gainesville, Ga. From the point of making the appointment until checkout at the cashier, I received polite and professional courtesy and treatment. In addition, and most importantly, my car received the appropriate service for its mileage.

Kalan Brown

Feb 3, 2016

I absolutely refuse to visit any other dealership or facility for routine maintenance work on my car because I trust these people with my vehicle. This dealership is like home to me! I've almost had my Civic a year and could not be more impressed with MM Honda's honest, polite, patient customer service, not to mention the ease of having what I want done and done RIGHT. I've learned that I spend more having my car serviced at a dealership compared to a generic auto shop, but I've realized that my car is in good hands, and that I'm not going to be ripped off for some other service. Truly wonderful, intelligent, and friendly people here! :) Thank you all!

susiethecivic

Feb 3, 2016

I enjoy having my Honda Civic serviced at Milton Martin Honda! I purchased my car here two and a half years ago, and they are excellent in reminding me of when I need to have my vehicle serviced. The people and always kind and friendly, and they get me in and out as soon as possible.Thank you Milton Martin Honda!

jane2

Feb 3, 2016

They make you feel welcome and they answer all of your questions with out pressure. Over all a very satisfying experience. I will be a return customer of Milton Martin Honda. Thank You

happy honda gal

Feb 2, 2016

I am a return customer of Milton Martin Honda. This was my second purchase there. I have confidence and trust in this dealership. A very satisfying experience! Thank you!

Kora Henry

Feb 1, 2016

Tot was awesome. He kept me up to date and helped to get my car finished so that I could leave to go out of town.

Dustin Townsend

Feb 1, 2016

Transparent with pricing and honest service. Accommodating with time of appointment and diligent work.

froggie60

Feb 1, 2016

Work was done in a timely fashion and everyone was considerate. I drove 60 miles to have my oil changed, the tires rotated, and a replacement key made. I was in and out in less than an hour.

Columbo

Jan 31, 2016

Was made aware of issues which needed attention without excessive pressure. Great friendly and fast service provided, including the shuttle service the dealer provided.Thanks!!!

zoom

Jan 30, 2016

Dealt with Karen- always so helpful and courteous, I always try to get her. I had a few concerns and she addressed them and had my car serviced quickly.

Carruth14

Jan 30, 2016

The guys at Milton Martin Honda are always super courteous and the work has be exceptional. We have purchased several vehicles from them and have always had great buying experiences. All of our vehicles have always been serviced by MMH and the service dept is exceptional as well!

jeffhylton

Jan 28, 2016

Shannon in service and my shuttle driver were both helpful and courteous and got me serviced quickly and without any issues. Thanks for the great service!

Gregp

Jan 28, 2016

We went in, knew what we wanted, and got it. THe salesman was really nice and helpful. He didn't try to pressure us into getting something we didn't want.

gibbs

Jan 25, 2016

Warm and friendly staff. Always knowledgeable about service reminders and very informative. When I bought my car there the salesman was not pushy at all. He took his time and answered all questions and made sure I was satisfied.

sylviafox

Jan 22, 2016

What I really love about Milton Martin in Gainesville is their honesty. They are truly the only dealership I have had the experience with where I actually feel I belong to a family. I know that when my car goes in for service, I never have to worry about being taken advantage of, because this dealership is not like that at all. I will never own anything but Honda cars.

raeraetherabbit

Jan 21, 2016

I had a flawless experience with Milton Martin Honda. I bought my first car from them when I was 16, but at the time my parents handled everything. Two days ago that same car finally gave out on me and I was forced into looking for a car when I was not financially prepared. After looking around a few dealerships in Atlanta and getting a generally bad vibe, I gave Milton Martin Honda a call. I spoke with John Moore and told him my situation. He was genuinely concerned about my situation, and didn't seem to view it as an opportunity to make a sale like the other salesmen I had spoken to. He offered to arrange a tow truck for my car in Atlanta and when bad weather hit later that day, volunteered to send someone to pick me up to bring me to the dealership the next day. As promised, the next morning at 10:30 he came to pick me up himself and took me straight to test drive two cars I had picked out online from their used selection. The prices didn't magically change from what they had been advertised as online, and no one hassled me about extras or tried to trick me into over-dedicating on what I couldn't afford for my monthly payment (although I had to insist on taking off a maintenance coverage charge and gap insurance because I decided to go with my own insurance company, but they weren't difficult about it). I would absolutely recommend this dealership and John Moore to anyone looking for a car in the Atlanta area. I went by myself and had a completely painless experience and left with the monthly payments, loan, and car I wanted. Five stars!

Lisa

Jan 20, 2016

Everyone was nice and polite. They were busy but fit me in to make a spare key for my car. They were very helpful and attentive. Showed me my choice of waiting rooms and offered refreshments.

SherryB

Jan 20, 2016

We arrived without an appointment and we taken care of quickly by Shannon. He got our car in and although busy, it was quick work and fair pricing. The staff is always friendly.

David L.

Jan 19, 2016

Shannon was an excellent contact person. He kept me well informed of the progress of my service. The work done exceeded my expectations. They guys in the paint shop went above the call. They did a very professional job to blend the paint to match the existing..perfect with a lifetime guarantee, My car was detailed inside and out, ready to go. Thanks guys.David L.

Case67

Jan 16, 2016

Noel was an excellent sales rep when buying the new civic. I was pleased with his attentiveness and knowledge. Overall positive experience with everyone involved.

shera

Jan 15, 2016

One reservation -- on my first visit to MM about a week before, another salesman waited on us. He happened to call me on my cell phone the very day that I bought a Honda from Carl. My question is how did he get my cell number? I never gave out my number at all at that time. I wasn't there long enough to remember the name of this salesman, but his calling me made me wonder if my telephone number was showed around to all the other sales persons? I don't particularly like that practice! Especially when I was literally sitting down at a table with Carl when this other salesman called. My two grown sons were with me during that first visit and none of us liked the attitude of that first salesman. It was only because of the Honda name that we returned to your dealership, and luckily, connected with Carl, whom we liked very, very much.

dawglady

Jan 14, 2016

I have been dealing with MMH for several years and always feel they are honest and dependable! Was delighted when I was able to call, make an appointment for later in the afternoon, and then drive off the lot with new tires - all within just a few hours!

Burnettte13

Jan 14, 2016

Such a great experience and we were not pushed to buy, they took their time with us and made us feel great about the purchase!

ASD

Jan 14, 2016

Milton Martin Honda has always done a great job servicing my vehicle. Very pleased with this dealership and their service department. I would definitely recommend them.

mikeddallas

Dec 13, 2015

After a totally lousy experience at a previously thought to be reputable dealer in the Atlanta area, we decided to drive to Gainsville to look at a vehicle. The person we had the appointment with was busy and that turned out to be a good thing for us because we were hooked up with Jeremy who did an outstanding job. Since we had made prior contact with the dealership we already had a file. He looked it up and got the ball rolling for the specific vehicle we were interested in. Audra took over at finance time and explained what she had done to get us top dollar for our trade and also the lowest interest rate she could. Although we didn't get the monthly payment we wanted we did get everything else we wanted and left with the vehicle sought. We did not feel cheated or abused like we did with our previous experience. No one likes to go car shopping but I recommend Milton Martin and especially Jeremy and Audra. Fantastic job!

Bobby B

Nov 28, 2015

Negotiated a deal over the phone that was thousands less than anyone else. Showed up, deal was honored. In and out in about an hour. No pressure to purchase add ons. Jameson and Adam were amazing. I drove 8 hrs to buy from them and will do it again when I need another vehicle.

n/a

Aug 12, 2015

They never reached back out to me so I bought a car somewhere else.

Viral Chhadua

Aug 6, 2015

We purchased two new cars from Milton Martin Honda. If you're in the market for a Honda, this is the place to go and Chris Skillman is the sales rep to see. From the get go, he was very easy to work with and answered all and every question we had about the cars, the buying process and the financing process. There was another salesman involved so Chris didn't get credit for both cars but he should have. The other sales rep, who shall name remain less, was very VERY pushy and he didn't even do any of the work. Aside from that, this was a very pleasant and smooth buying experience.

JP

Jul 14, 2015

Searched for the right used car for my daughter's first automobile. Hard enough finding a good, reliable car for a decent price, but even harder to find a great dealership to make the experience better. Joey at Milton Martin Honda is different from all other sales guys I encountered in this process. Not only knowledgeable and patient, but a man of integrity and treated us like we were family. I would highly recommend Milton Martin, and specifically Joey to anyone looking for a Honda. To top things off, their prices beat just about everyone else's in the area and were far better than Mall of GA Honda.

SatisfiedBuyer

Jul 14, 2015

Searched online for several months looking for a low mileage used vehicle with great gas mileage and ended up choosing Honda Civics. Then searched online for the best price and, even though Milton Martin Honda was an hour away, they had the best price that I could find. Spoke with Gary Smith, their Internet salesman, and set up an appointment.Upon arrival the 2012 Civic we chose was ready to test drive. Gary Smith was full of information, but not overbearing and no pressure. After the test drive my wife mentioned she'd really like a sun roof and whaddya know, they had one.They quickly got it ready and it drove even better.The entire process took maybe 1 and 1/2 hours, they had to stay after closing to get us processed, and never mentioned that it was a bother to them. In fact, they made us feel great about all they had to go through to get us the car we wanted.I wish I was a bit closer so I could take advantage of their service because I assume it is as good as their sales.I highly recommend Milton Martin.

SeeingRed

May 30, 2015

I read all of the wonderful reviews that MMH received. I was really looking forward to the same experience. My husband and I were met at the car by Steve Sweeney. He said that he would help us and after 4 hours we finally reached an agreement. The dealership was closed by the time we signed papers. I was asked to bring back in on the following Mon for it to get detailed. I brought it in around 2:45 on Mon. Steve ignored me for 10 mins. When he finally came over, he explained he was in the middle of a sale. He would get my car cleaned and let me know when it was ready. I explained that the van was making a noise. He said he would look at it later. At 5:30, I still had not been given my van back. I walked outside and it was sitting outside. I waited till 6:00 and asked what was going on. Steve said it would be a few more minutes. He had already moved on to his next sale and couldn't be bothered. Around 6:30/7:00 he came to me and said that there was not an extra key or a vehicle manual for my van. I let him know that he had said there was one. He got snippy and said it did not and I had misunderstood. My van is a certified used Honda, so I looked up the requirements for this and went to the sales manager. He said that I was mistaken. It was not certified. I was very upset and explained that I had paid extra because it was certified. I also said that I had been sitting there since 2:45 while Steve kept selling cars and ignoring me. I then noticed Steve outside again showing cars. I was so upset, that I went outside and demanded that I get everything I needed to be able to get out of this awful dealership! The service manager came out and brought me the keys and book that miraculously appeared. He also drove my van and found that there was a sound that was worrisome. He was the only nice person that I met all day. Finally, at 8:15 I was able to leave. 5 1/2 hours to have a car detailed! Just how I wanted to spend my day!

harriette.truelove

Aug 24, 2014

Everything about finding a new Honda was great.Our salesman-Bill Boudreau was the best salesman we have ever worked with.He was very friendly and helpful We would recommend him to everyone. we believe we found a new friend in Bill!

Milton Martin Fan

Aug 17, 2014

I bypass several other Honda dealerships as I drive from Atlanta to have my car serviced at Milton Martin Honda. Dependable, honest, nice people - it doesn't get any better than this!

happy grandmother

Aug 11, 2014

I have purchased many automobiles in my lifetime and was dreading the slick talking trickery I had always encountered in the past. From the first telephone conversation I had with Gary Smith, at Milton Martin Honda, all that changed. Gary Smith gave me direct, honest answers to my questions, with no pressure to buy at all. He had exactly the car I requested on the phone, with exactly the price tag he quoted, waiting for me when I arrived at the dealership. Although Gary was busy with other customers that day, he gave me all the attention I needed to feel comfortable driving away in my new CRV. I couldn't be more pleased!

Dylan Shope

Aug 6, 2014

Went to Milton Martin Honda looking for a car, and that's when I got set up with Bill Boudreau (cell: 248-850-0325). Bill is definitely the best sales consultant I've ever dealt with. A lot of sales consultants are only looking to sale you a car, but Bill was making a new friend in me. He was very polite in the process, and very friendly. We even had a few laughs. I ended up buying a 2014 Honda Civic LX, which I love. The car itself has to be the best car I've ever driven, and it only helps that I've wanted a civic for a few years now. The process was very painless, thanks to the help of Bill, and a few others. I'll definitely be coming to Milton Martin Honda for all future car services and whatnot. Thanks for everything, guys.

peter.gristina.14

Jul 20, 2014

After getting laid off from work I found myself in need to replace my 2002 Truck with something that would be better on fuel as well as working features that had stopped in my truck... my A/C didn't work and its the summer time. Well I went on line to search and found Milton Martin Honda as the place to start. Made an appointment with Joey Bruce the salesman from there and he was great to help my wife and I select the best choice for us and myself in this situation. Joey was great to take the time with us even though the dealership was closing at 7:00pm and I had arrived at 5:45pm to start the process. With great cars and options their the selection didn't take long. Dan the financial man in charge also processed it all at a smooth pace. We never felt rushed or pressured at all. We left that night with a terrific 2012 Honda Civic and still had change to get a soda...LOL. I would recommend looking at Milton Martin Honda and seeing Joey Bruce for your next vehicle, I know we will if it were a need when my wife's vehicle reaches it's end. Thank you both and thanks to the Whole dealership, all were polite with us there while we had a SHORT wait till Joey finished with a previous client.

BJ

Jul 11, 2014

We had looking for used Ridgeline with navigation about 6 months. Bill Boudreau (cell: 248-850-0325) at Milton Martin Honda in Gainesville was awesome! We had experienced sales consultants in other places that were bad. He was forthright and told the truth. He offered us to take home the Ridgeline overnight. I have a speech problem and Bill said his parents was deaf. He is fluent in sign language for the deaf. He was caring and patient. We saw Bill two times. He spent 2 hours each time with us. He revealed all the costs of the truck. My husband is a Marine Corps veteran. Bill is Air Force veteran. He talked with my husband about the military. We got to know him, and he got to know us. We consider Bill a new friend. I take my Honda Pilot (which I bought new from Milton Martin) for service to Milton Martin Honda--47 miles away from our home. We want to see Bill Boudreau every time we go to Milton Martin Honda!!! We bought the Honda Ridgeline in two days! We have two Hondas, and we will get to Bill Boudreau twice as much!

Arnold

Jul 7, 2014

Emailed Dealer, Gary Smith called to make sure of the vehicle we were looking for. Later he emailed best price, which happened to be the best price offered from TN to South FL. After negotiating price of vehicle also provided the best finance rate. Pick up experience. Had driver pick us up at Atlanta airport on time on Saturday. Arrived at dealer and completed signing the paperwork in about 30 minutes. Gary took his time explaining all the features of the CRV to my wife and I. including setting the Bluetooth setting and we were on our way with the new CRV. Strongly recommend using Gary to purchase any new Honda. Thank you Gary for everything.

Austin

Jun 5, 2014

Best car buying experience I've had to date! No pressure and they put me in the car I wanted at the price I wanted! David Hovinga was very transparent and straight forward, he got us the deal without all the usual back and forth and the "oh let me go talk to my manager"! Will be back to buy my next car.

krdouds

May 21, 2014

The experience at Milton Martin Honda was very positive. The sales person, Joey Bruce, was very knowledgeable about the Honda CRV and did not use high pressure sales tactics. He made the extra effort to find the car in the color and model we wanted. Super nice guy!

Allgames7

May 2, 2014

I was drawn to Milton Martin Honda due to their support of the community and my favorite FISH radio station. I saw a vehicle on their website and posted a request for a call. I got the call the very next day during the time requested. Bill Boudreau, the Rocky fan himself, was simply easy to work with. He cares about what he does and has a passion to help the customer.My wife and I were able to get my son a car that we did not think we could afford. My son flipped over his 2008 Jeep Patriot. Amazing condition! We were able to use the dealer's finance company so we could keep the money in our pocket. The savings on the loan allowed us to get an extended warrantee! I highly recommend the dealership, and most importantly, Bill Boudreau! Thanks Bill!

carol c

May 1, 2014

I have been looking for a 4wd S10 with low miles. While checking on the internet, I found one at Milton Martin. When we called to check on this vehicle, we were fortunate to talk to Bill Boudreau. He was great to work with, even allowing us to drive the truck home. We could have our mechanic check it out and we drove it enough to be absolutely sure in purchasing. Bill made sure we were happy with the truck and the purchase price. This was our first purchase from Milton Martin. Our buying experience was great because of Bill. He has a great personality, is very knowledgeable and spends a lot of time helping you . I would definitely recommend buying from Milton Martin. See Bill!!

DM Wood

Apr 29, 2014

I bought a used 2012 Honda Civic Hybrid from Bill Boudreau who met me as I drove into the lot and allowed me to take the car and drive it as long as I wished so that I could become accustomed to it. Upon returning, and making my decision to purchase the car, Bill expedited the process for me since I had to get back to Cumming before 5:00. Wanting to have an XM radio installed, he took me to the parts department and got that ordered before I left. In addition, everyone else who was part of the sale worked diligently to finalize the sale so I was not late getting back. I love the car and even though I live in Cumming, I will be taking my car back to Milton Martin for service, instead of the Cumming dealership. That is how impressed I was with the service I received!

Jackie H

Mar 29, 2014

I found a SUV online at Milton Martin Honda in Gainesville. I went to the dealership the next day and had a pleasant experience with the purchasing. The salesman Bill Boudreau was extremely helpful. He is very knowledgeable about cars, which is an A+ plus for me. He was able to answer all of my questions and fulfill all my needs in the car buying process. This was the smoothest car buying experience I ever had. Thank you Bill and Milton Martin Honda.

ccpraim

Mar 26, 2014

Joey is a god send! Absolutely impeckable service.. Thank you Joey! May god bless you in many ways! You welcomed us and really put your effort into helping us! Cant say Thank you enoughLove The Praims ! ??

Speedy & Slim

Mar 16, 2014

My girlfriend and I have been this dealership three times finding a used car. First of all, I really appreciated my salesperson (Bill Boudreau). He tried his best to find the appropriate used car. Also, I felt really comfortable in this dealership because of his kindness. Actually, my girlfriend needed training time to learn the U.S traffic system because she was not familiar with the system. He explained useful knowledge about traffic laws to us. Compared to other dealerships, the employees are really nice. The workers respect all customers even if they don't buy the car. Some dealerships push me to buy the car in a few minutes. It is definitely a stressful thing. Furthermore, they serve a slice of pizza to the hungry customers on Saturday. I think that the owner takes care of many things in details. Overall, I highly recommend to you this dealership buying your car. You will never be disappointed with this dealership.

Lisa Daleat Chris Dale repeat customers

Mar 15, 2014

The service department is Excellent. They always let us know step by step what they are doing. Ask for Tot Ingram

The Neese Family

Jan 25, 2014

We are a working family with a very active schedule. We needed a new car but none of the hassle and run-around that is so common to the car buying experience. Earlier this month I contacted Milton Martin Honda of Gainesville and had the pleasure and luck of getting Bill Boudreaux as my point of contact. Bill genuinely listened to what we needed, wanted and was direct and honest in his responses of what he could offer. We went up late afternoon and he had the vehicle waiting in the lot. We were shocked when he handed us the keys and said "Take it for 15 minutes, take it for an hour, if you want to take it for the weekend, I can arrange that! I will ride with you if you want me to but I understand this a big decision and you as a family need to be able to discuss it privately!" Bill related to us personally and that made all the difference in our car buying experience. We did buy the Honda Accord and we love it! The finance manager, Dan was outstanding as well. We closed the dealership down with them that night due to our late arrival but they NEVER rushed us! The entire team was outstanding - helpful, insightful, knowledgeable but most importantly, HONEST and PERSONABLE! Bill went above and beyond answering our questions and educating us on the "Certified Used Car" standard. After several months of visiting Atlanta dealerships, we realize we should have started at Milton Martin Honda in Gainesville first! Definitely worth the drive! We will definitely return for future purchases. We walked away with a new car and GREAT friends! Thank you Bill! You are the best!

JKorn3511

Jan 21, 2014

I spoke with a man named Joey, he was amazing and I ended up leaving with a great deal in a new car! Joey made my experience incredible! Everyone was so welcoming! Thanks Joey for an awesome buying experience!!!

WB

Jan 16, 2014

Took a CRV in for a simple oil change and so far so good. That is until a week later when I wanted to add some washer fluid. The hood release mechanism was broken. Took it back and they charged over $400.00 to fix it and would take absolutely no responsibility. I plan to have the damaged part looked at by a reputable repair facility. Never will I go there again.

jliang5

Nov 20, 2013

It has been a great experience for me to purchase my new vehicle from Milton Martin Honda. I contacted 3 dealers and none could provide finance to purchase a vehicle for a new graduate with no credit history. My colleague recommended this dealer to me when I shared with her that I wanted to replace my car. So I just submitted the finance application through email and phone calls. It was not easy, but Gary was really there to help me. So I got approved 1 week later. Then I visited the place. It was a great deal, with good price and good APR for me. So I got the car during my first visit. Later on, I had a little drama about the insurance. I really appreciate Gary's help by providing some insurance contacts so my problem could be solved.

Brad Lloyd

Oct 15, 2013

Today, Tot Ingram was amazingly friendly and went beyond average.Helped, load the new disc for the Navigation system and helped with smart tire and jack paneling back.Very personal, too.Please tell Butch to pat Tot on the back...Thanks for the fabulous experience.

RKB

Oct 11, 2013

I had the best internet buying experience for my 2013 Accord EX, which is solely because of Gary Smith at Milton Martin Honda (MMH). Following are my experience of the entire process. [[**INITIAL**]] When I decided to buy my new Honda, I decided to go with internet buying. I e-mailed most of the Honda dealers in Georgia. There were a few replies which gave all the information I asked for along with the quotes. Even though I requested for the final out-the-door price, most of the better quotes had dealer add-ons which were not included. I came to know about it the hard way after visiting the dealership multiple times and felt cheated, betrayed and manipulated. The only reason why I chose internet buying was because I wanted a smooth and transparent process. I wanted to avoid visiting the dealership multiple times to make a decision on the price, when I know which vehicle I want. While I was gaining experience on the tricks that the dealers play to make you visit their dealership, I was very happy with my communication with Gary Smith, the internet sales person at MMH. Since Gary is about 50 miles away from my location, I did not want to visit Gainesville and return with the same experience I had in town. So I asked everything I could think of for buying my new car. To my surprise Gary was different from the others. He took great care in explaining all the questions I had over the internet and over phone. After a few communications I knew I was going to have a wonderful buying experience. My wife was very happy with the clarity and transparency showed by Gary, and within a matter of a week or so we decided to go with MMH for our new Accord. [[**FINANCING**]] After we decided on the price (which finally came out to be the best offer), Gary and Tim Autry were proactive in explaining the finance options. In order to save my time and multiple trips to Gainesville, they asked me if I wanted to do the financing paperwork through Honda prior to the date of purchase. Of course I was delighted to have that option and went for it. After sending the required documents, they had my approval for Honda Financing done on the same day. I did not have to wait at all for financing on the day of the purchase. I had to sign a few papers and Tim explained the contents of each one briefly. So I had a nice experience with the finance department. [[**DELIVERY**]] On the day of the delivery, Gary took interest and informed us that the car was ready (with the color we wanted). Since it was a working day, I was shooting for a meeting time of 6:30 PM, while the dealership was supposed to close at 7:00 PM. Unfortunately, due to bad weather I was stuck in the traffic and did not make it to the dealership till 7:00 PM. Gary and Tim waited for me and made us feel comfortable after we reached the dealership. Gary took time to explain me the features and controls starting from opening the door with the smart key to checking the tire pressure automatically. We also loved the tradition at Milton Martin Honda of taking picture of the buyers & having it on display to show that they care. We left the dealership happily around 8:30 PM. [[**FOLLOWUP**]] I am also thankful to Gary for following up with us multiple times to make sure everything is going great with the vehicle. Based on my experience, I can reiterate that the people at MMH really treat their customer as family. [[**OVERALL**]] I did not believe the internet buying experience for a vehicle can be so much better. I went more than 50 miles to buy my car only because of the care, and transparency showed by Gary & his team. Gary made sure I go there once to get the vehicle. Overall, my satisfaction level for the entire process was extremely high because Gary understands the need of a customer. Even though it is just a car for the dealership, Gary showed the passion to sell us a car for our lifetime. I highly recommend Gary & his team at MMH and wish everyone has the same experience as me. **Thank you very much

John Wegel

Sep 24, 2013

I use the internet when I shop for autos. I know what I want and the options I would like. I also research the price using a consumer web site. I contacted most of the Honda dealers in Metro Atlanta including Snellville, Conyers and Athens. Gary Smith, the internet manager, replied promptly with a good offer. In fact he beat all the other dealers on their initial offer. I counter offered and he accepted. We set up delivery and a week later I drove off with a new 2013 Civic LX in less than an hour. I saved more than a few hundred dollars on the closing price over the other dealers initial price. Most of the dealers called me and balked over my offer. Most did not even go with a counter offer but wanted to tell me why I could not buy a car at my price with their dealership of any dealer. I do not like being talked down to by a salesman who tells me their price has my best interests at heart. Right! Well dealing with Gary Smith was a breeze. He was polite, straightforward and professional. I would recommend dealing with him. I plan to contact him next time I am in the market for a Honda.

Sam Childs

Sep 16, 2013

When buying a new car, you come accustomed to some kind of battle. I did most of my pre-buying on the internet because the dealer was far from my home. I told them what I wanted and the selling price came right back from my salesman, Gary Smith. The price was just what I was hoping for. I set a date to go to the dealer and when I got there a clean shinning new car was waiting for me and my test drive. Gary explained every thing about the car and even set up my cell phone with the Bluetooth connection. We went inside signed some papers, wrote my check and I was on my way. Received a couple of follow up calls to see how everything was going with our new car. I plan on getting my car serviced there too, so I can see how well the service team preforms. This was my easiest new car buying experience I ever experienced.

FBScott

Aug 29, 2013

I am looking at helping my daughter find her first car. I went to dealer around Mall of GA and found a CRV. Thought about MM Honda so went home. They had listed a CRV but not the price when I called they said that they were having a sale and wanted us to come in to the dealership with no obligation but would not give me a price? Why am I going to drive somewhere if I don't have any idea what they are looking to get? Gas at $3.59 a gallon I've heard good things about MM but this definitely left a bad taste in my mouth and I wont go and I will let others know as well.

onefast6

Aug 29, 2013

I am looking at helping my daughter buy her first car. Looked at Milton Martin Honda website but there were no prices. I called the dealership to get a price but the sales person says they would be happy to show me that car with no obligation to buy but would not give me a price. Why would a buyer go to a dealership without any idea what the price is? With gas at $3.59 a gallon not very good business practice "you got that right"

Coneshia Jackson

Aug 19, 2013

My name is Coneshia Jackson. I am mother in law and wife in Gainesville, Ga and I am deaf and my husband and we were fortunate enough to meet a sales person at Milton Martin that speak sign language for deaf and I was able to have him help me purchase and finance a used van and get a Neal good deal. I am so glad to have met Bill Boudreau. He is a plus for to have deaf community so any one who is looking to buy a new or used automobile go and see him. He will help you. I had a wonderful experience with him my husband and I are very happy with my husband and I are very happy with our choice Thank you Bill Boudreau 248-850-0325

ACB

Aug 13, 2013

Before going to the dealership I was concerned that I would feel pressure from the sales person to buy a certain vehicle or finance for a ridiculously long period. Gary Smith, my sales associate, immediately made me feel comfortable. He answered my questions with factual information. In no way did he try to influence my buying decisions. I'm very satisfied with my CR-V EX-L

Tony & Debbie E.

Aug 13, 2013

August 2013-We decided to look for a pre-owned Honda Civic. We called Milton Martin Honda and Bill Boudreau told us he would be glad to help us. We told him what we were looking for and the price range we wanted to stay in. He was very knowledgeable about all features of the vehicle. He provided the car fax to show the previous maintenance performed on the vehicle. We drove it home (which we had never heard of) and decided to purchase the vehicle. Our mechanic found one minor issue and Bill took us to their service dept to have it checked out. It was such a pleasant experience to deal with someone who doesn't pressure you or put you in a vehicle they think you should have. Bill was patient, didn't rush us, and made sure to meet all of our needs. Their service dept, finance manager, and sales team are top notch. We had previously been to a different dealership and found out quickly that all other dealerships are NOT like Milton Martin Honda. We bought our first Honda here in 2002 and will definitely be back again. Thanks Bill for all of your help!

GolfGuy

Aug 6, 2013

Steve Shelton was patient, helpful, and friendly during the buying process. I think they could try to streamline the buying process to speed up the experience. Overall, it was a great experience and I wouldn't hesitate to return.

Mary

Aug 6, 2013

I was going in to Milton Martin to but my first car. I had been to a few other dealerships, and they were all yanking me around, trying to get me emotionally invested in a car so that I would overpay for it. I came into Milton Martin, told them what I was looking for and what I could afford, and they helped me find exactly the right car. The salesman did everything he could to make sure I got the best car for my money. They didn't put any pressure on me to buy more than I could afford, their main goal was to get me into a car that was right for me, which i really appreciated. I hate the feeling of being pressured by a salesman that I felt at other dealerships. At Milton Martin, I felt like Steve (my salesman) was really there to get me the best car for the best price. The car I bought had a few scratches on the interior and the dealership fixed them for me the next day -- for free! Milton Martin really cares about their customers.

G and J Brown

Jul 27, 2013

We were very pleased with our Salesman, Bill Boudreau - very helpful with any questions we had and a lot of info on the cars in stock . We did not plan to buy a car that day, but drove away in a great Odyssey that was within our price range and we are very please with it. Thanks, Bill for all your help.

Ken

Jul 23, 2013

Bought a used vehicle from Steve Shelton of Milton Martin Honda and it was easily the most pleasant car buying experience in my life. Everything that I have heard from the ads on The Fish radio is true.

Average husband and father

Jun 23, 2013

Gary Smith of Milton Martin Honda gave me the best price of any dealership within 150 miles of me without a lot of haggling. With just a couple e-mails my wife's new CRV was ready to pick up on time and exactly as promised. The sales people were quick, efficient and treated us very nicely. In a short time as car buying goes, we were on our way home in our shiny new car. Whet more could I ask for in a buying experience?

Rebecca Hassell

Jun 18, 2013

I want to thank everyone at Milton Martin for making our car buying experience the best I have ever experienced. Bill Boudreau and the entire staff, including the financing department took care of us and we never felt like 'just another sale.' With 3 children, a tight budget and the wife of a soldier, we depended on you all to give us the best deal and we don't doubt that we walked away with just that. Thank you doesn't begin to describe and I know without a doubt we were led to you and your staff. I promise that when it comes time for us to purchase our next car, we will only be coming to you! Thank you and bless you all for your commitment to your clients. We didn't feel like customers, we felt like we were part of the family.

j.p.

May 22, 2013

Do not buy from this place. We were told many different things and were given to a different person once we got there .the sales person told us THERE was NO way he could get us a van with the payments we were looking for. We asked what or interest rate would be several times but GOT NO answer.we finally LEFT feeling VERY bad at what we WENT thru .WE went to another dealership and bought a van with LOWER payments than she was looking for.this dealership WENT out of there way to HELP US. I would buy from them again

fjameslittle

May 3, 2013

My wife and I went to Milton Martin Honda to look for a new car to replace her 2002 Honda Civic Coupe. She was interested in a new coupe, so Carl Whitworth showed us both the Civic and Accord coupe model. After multiple visits, and several test drives, my wife kind of fell in love with the Accord, but still wasn't ready to pull the trigger on the deal. (Mainly she couldn't settle on a color.) In the meantime, Carl showed me the new 2013 CR-V EXL and took us out on a test drive, as I was considering replacing my 2008 Ford Escape. Well, the car was great, and was even the right color! Carl and I sat down to do a little haggling, and in the end, he quoted me a very fair price for the CR-V, and gave me what I was looking for out of my Ford Escape. We signed papers that day, and I took delivery that weekend after they installed a couple of little extra's I was looking for. Jonathan McKay, one of the sales managers, helped roll things along, and even gave me a very good quote for the Accord EXL Coupe for when my wife is ultimately ready to go. Tim Autry., the business manager, got us through the paperwork painlessly, and I think we might have even gotten in a few grins and giggles in there along the way. All and all it was a great experience, and as soon as my wife is ready to pull the trigger on her new coupe, (hopefully in the next week or so), well be in to give Milton Martin our business again. There are some real good hometown folks there at Milton Martin, and I'm looking forward to doing business with them in both the near and distant future.

Ham23855

Apr 17, 2013

I would not recommend this dealership to my worst enemy. The salesman was nice but could not deliver through on a previously discussed price. We spoke with a manager that was arrogant and made every effort to show how right he was. When asked about a flaw on one of the certified vehicles his response was "well it is a used car" in a condescending tone to my wife, which really got discussions off on the right foot. After offering a price on our trade in that was half the trade in value, he made the comment that we were just trying to get pay off, which was not the case. We were just trying not to get taken and expected a reasonable offer. This was a terrible experience and a perfect example of horrible customer service. I can't imagine how they would have treated my wife in my absence considering the rude attitude in my presence.

Tambra Armour

Apr 13, 2013

I want to take this opportunity to write a speacial thank you to Frank. I had been given the run around for three weeks from another car lot and finally made the decision to go to Milton Martin Honda. That was the place I should have gone to first because from the time I first had contact with Frank on the phone about a price, then actually going and test driving a vehicle, he never gave up on me and my situation. He worked and worked until he finally got me in a 2009 Nissan Xterra and I LOVE IT!!!!!!!! Words can't express enough how appreciative I am for him and Mrs. Audra both for staying late that Saturday evening to get me into a vehicle. They both went over and beyond my expectations. I would definately recommend anyone who is stuck in a buy her pay here situation like I was to go see them and they will work their hardest to get you into something worth paying for. Again I say I appreciate all you both have done for me and I'm glad to know you. Thanks so much, you are truly two blessings that have touched me dearly. Thanks!!!!!

Kelley Palmer

Apr 8, 2013

Bill, thank you soooo much for all of your help!!! I LOVE MY 2013 ELANTRA!!! We had a bad experience and you guys at HONDA turned it around. Getting the call from you Saturday and driving out in my new car.....MADE MY DAY!!!!!!

Kyle

Mar 25, 2013

I appreciate it when I have the rare opportunity to craft a positive review. With Milton Martin Honda, I definitely have that opportunity. Even if you aren't in the Gainesville area, Milton Martin Honda is worth the drive. You will be especially happy if you work with Gary Smith. I have had the pleasure of working with Gary twice, and have recommended him to many friends and coworkers. While the car buying/leasing process can be an incredibly stressful experience, I found the entire process at MMH to be relatively stress-free. Gary was genuine and honest with me both times and never applied any high-pressure sales techniques. Again, if you ever find yourself at MMH with Gary Smith, I believe you will not be disappointed.

Divorcedmommyof2

Feb 8, 2013

After dealing with Bill Boudreau I was left feeling worthless and dumb. I am a divorced mother of 2. My son will be attending college in the fall and we really need something that would be affordable and great on gas. We once owned a 1999 Honda Accord and we loved it. So after seeing the 2000 Honda Accord on the internet and speaking with several friends, my children and I made the trip to Milton Martin Honda in Gainesville,Ga. Only to find that it is not a good idea for a woman to try to do anything on her own. Bill tried so hard to get over on me. I tried to warn him, but he just kept on trying. After getting my credit report and work history Bill decided I qualified for much more then what I was actually looking for. (Thank God) The weather was bad, it was getting late and my children were ready to get home. Bill and someone from the finance department decided I should look at a couple of 2009 Honda Accords (not what I wanted, but sounds good). So I agreed to come back at a later date to look at the cars and test drive them. So I went home and I begin to pray, and seek God for guidance. So a couple of days had gone by and they were still calling, but because I had no peace I went back to Milton Martin to see Bill and to let him know I was sticking to my plan, and I would like to puchase the 2000 Honda Accord. Bill was not trying to hear that. He continued to pressure me into getting something with a very high interest rate and payments out of this world. I tried to get him to understand, I would like to make a smaller purchase to continue to build my credit and come back at a later date to make another purchase with a better interest rate. So after Bill insisted I look at a few cars (I knew in my heart I didn't want). I went for a test drive. Loved it, but it wasn't what I came for. I was just getting off work, I had been there for almost 2 hours and I was tired. So because Bill refused to sale me what I wanted, while he was getting me another car to test drive I wrote him a little note letting him know I had to go, and politely tip toed out of the side door.

Kcwinga

Dec 13, 2012

I researched multiple dealerships (and I do mean multiple!!) looking for a good deal on a used mini van. When I found Milton Martin I was hesitant, as they're located 1 1/2 hours from my home. After speaking with them and then visiting the dealership, I knew the drive was worth it! I worked with Bill Boudreau in the used car department and he was wonderful! Bill was straight forward, respectful and made the whole process a pleasure. I wouldn't hesitate to recommend Bill and Milton Martin to anyone looking for a new vehicle. It was certainly worth the drive for me.

Roland

Nov 21, 2012

My wife and I were very blessed this past weekend (11/17/12) at Milton Martin Honda. We heard about Milton Martin Honda on 104.7 The Fish and we decided to check them out and I am so thankful we did! We had the extreme pleasure of meeting one of the most sincere salesman you will ever meet at a car dealership. Bill Boudreau worked with us like nobody ever has before. I was very skeptical about trading in our 2007 Nissan Quest SE for a used 2011 Honda Pilot due to the negative equity we had in our van. I fiqured nobody could help us and we are wasting our time and the dealerships time, again, I was wrong! Bill took this as a challenge because he saw how much my wife wanted to get rid of the van and once she came back from the test drive of the 2011 Honda Pilot she fell in love with it and Bill made it his personnal mission to get my wife in that Pilot no matter what. We sat with Bill for over 6 hours on Saturday (11/17/12) and we still couldn't make the numbers work out right, but Bill and Tim (Finance Manager) didn't give up and they were able to pull a rabbit out of their hat. On Tuesday (11/20/12) morning Bill called me with the great news. Bill & Tim were able to get us a loan that consumed the negative equity in the van into the loan and was still able to make the payments affordable for us for the Pilot that we wanted. We were so happy I couldn't believe it and we immediatley thanked Bill and his team and gave praise to God for making all this happen. I highly recommend Bill and the Milton Martin Honda team to anyone who is looking at getting a new or used vehicle. They will bend over backwards to make you happy more than any other dealership I have dealt with. Regards, Roland Pare

Sonia Duarte

Nov 13, 2012

Service was excellent!

Dari Brown

Nov 12, 2012

I cannot say enough about my terrific experience with Milton Martin Honda. My 15 year old Honda CRV finally gave up the ghost and I had to make an immediate purchase. Was unhappy with a visit to Mall of GA Honda so I went home and following an on-line search for new and used CRVs and Pilots we found a good sized inventory at Milton Martin Honda. Filled in the email notification and we were contacted first thing the next morning. Bill Boudreaux was friendly, not pushy on any level, and provided information on the vehicle we inquired about. My first response was "I don't wanna drive to Gainesville" to look at any vehicles, but my honey said let's go for the drive. If I don't like what I see we could return to Duluth, GA and visit the larger Honda locations. It pays to listen to your honey and I am so glad that we went to Milton Martin. There is an honest friendliness from the entire staff and Bill provided a list of vehicles to look at and test drive. I found a Pilot that fit my needs and we moved on to the final price and car payment. Tim Autry, Business Manager, successfully worked to meet my car payment levels and arranged to pickup my dead CRV. Both my husband and I agree that this was the most efficient and most pleasant vehicle purchase we have ever experienced in over 35 years of purchasing vehicles. A lot of dealerships like to say they are a "hometown" business, but at Milton Martin Honda, it is truly a hometown business that makes it their business to ensure that your entire car buying experience is a good one. My advice for those looking to purchase a new or used vehicle, make the drive to Milton Martin Honda as your first stop. It is worth the drive. Thank you Bill and Terry.

S Richardson

Nov 9, 2012

I really appreciate Jeremy, my salesman. He was awesome! The car buying process was quick and painless. Thank you for all your help. Tim, the finanace manager was great too!

Murano Mom

Nov 7, 2012

I wasn't planning on buying another vehicle but I had a wreck that totaled my old vehicle so I didn't really have a choice. I had always heard Taylor talk about Milton Martin Honda on 104.7 the Fish so I decided to check them out. I had been to several different dealerships but there really is something different about the employees at Milton Martin. Bill Boudreau came out to talk to us as soon as we started looking but he was just being friendly and asking what I was interested in. He was never pushy which really impressed me. I told him what I was looking for and my price range. They had a large variety to choose from so Bill took us on the golf cart and had the information about each car readily available.I love my new SUV and I loved the experience that I had at Milton Martin. I tell everyone about them and how pleasant it was buying a vehicle there. Bill introduced us to other employees there (Dave, Jeremy, Tim, Heidi) and they were all very friendly. From pulling into the parking lot to driving my SUV home I had a great experience which I appreciate because I was really dreading the whole process of looking for a new vehicle. They really do stand behind their promise of treating their customers right.

Patty

Oct 31, 2012

A Dreaded car buying experience for me one day turned into a very positive experience and turned my frown upside down. I met an awesome salesman named Bill Boudreau who had gone out of his way to help me find a reasonable deal on purchasing my used car. I was at several places that day and was just so discouraged before I met him. Not only was he very personable and treated me with respect but he was patient and very helpful in helping me make a decision on buying my SUV. Once I decided what I wanted he then brought me to meet Audra who was equally kind and helful. She made my transaction in buying my SUV an easy task. Her patience and helpfulness was very much appreciated. Since I was happy and satisfied with my purchase I referred a friend who also purchased a truck from Bill. I Thank You for All Your Help Sincerely Patricia Garrison Loganville, Georgia

Double Blessing

Oct 31, 2012

My wife and I have 2 teenagers who are as active in sports, school functions and church as their mom and dad are with their jobs and day-to-day life. With all that busyness comes spending way to many hours on the road running from here to there and back again. And with the economy in the state that it's in, along with gas prices...we soon realized that we were spending more than just a chunk of time on the roads, we were spending a chunk of money as well! My wife was driving V8 Toyota Sequoia and I was driving a 6 Cylinder Jeep Wrangler and between the two of us we were spending well over $1000 a month on gas. Her Toyota was averaging 14-15 mpg and my Jeep was getting a little less than that. We were in "DOUBLE TROUBLE". Not only was the gas mileage breaking our bank, but we discovered that we were "upside down" in our Toyota! I knew it was time to do something about our problem, but the agony of car shopping excited me about as much as having a root canal! I began searching vehicles that would be compatible to what our worlds would demand. We needed something that was decent in the area of gas mileage, spacious enough to transport my 2 girls and their friends and it had to be something reliable and dependable. (and hey, a little sporty wouldn't hurt!) After searching online for a couple of days, my eyes kept seeing Honda automobiles at the top of these various "Consumer Reports" that really spoke to me. I informed my wife about this discovery and she mentioned to me that she had a client come into their office from Milton Martin Toyota so we decided that would be the first place to drop in on as we were launching this shopping campaign. It was the first stop and the last stop! After arriving at the dealership, Bill Boudreau began, almost immediately, to prove to us why at Milton Martin Honda is one of the best Automobile Dealerships in the region! The dread of car shopping was quickly alleviated from the time we began our conversation with Bill Boudreau. He wasn't pushy. He didn't seem like a "starving salesman" at all. Bill represented himself as well as Milton Martin Honda with excellence. He continually promoted Honda (which was expected, they pay his bills!), his fellow co-workers, the service department, etc... But he went on and on about how Milton Martin Honda had welcomed him to their team and how very excited he was to be working with them. Long story short, Bill Boudreau not only sold us a Honda CRV to replace my wifes gas-guzzler and double her gas mileage, but he put me in a Honda FIT and almost tripled my gas mileage from my Jeep! And on top of that, we got 2 "newer" vehicles with brand new tires on each, a full tank of gas in each, they "Certified" one of the vehicles for us and left us with a double blessing! Instead of being able to trade just 1 vehicle in and be able to afford it...Bill helped us get out of the 2 previous vehicles and get us into something affordable, reliable and sporty at the same time. OUR ENTIRE FAMILY LOVED THE SHOPPING EXPERIENCE! WE MAY NEVER DRIVE ANYTHING BUT HONDA AGAIN! WHY WOULD WE? Thanks Bill! #hondaforlife

Zeeshan

Oct 31, 2012

I had a great time Purchasing a Sienna at Milton Martin Honda. I got all my questions answered nicely. All the associates were nice, especially Mr. Boudreau. He was very patient when we took time deciding. He also trusted us when we took the van for a test drive. I really liked my experience at Milton Martin Honda. I will definetly recommend it to others.

Todd and Dawn

Oct 31, 2012

Recently a friend of mine had bought an SUV from Milton Martin and told me about the great service she had recieved from Bill Boudreau and Audra, she then gave me a business card in which in turn My boyfriend called Bill and set up an appointment with him. I have been to places in the past where most of the sales people want to just push the issue in selling you a car. Bill did not do that at all he spent several hours with us to make sure we were going to be happy with our purchase, it was comforting to work with someone who was personable and treated us with the utmost respect. at the end of the day we drove off the lot in a 2007 Honda Ridgeline which we are very happy with. Audra She is just a sweetheart and also very personable she too wanted to make sure we were happy with our choice and worked hard to make sure we were happy. I want to thank you all for all your support and help in making our purchase. Bill And Audra should be commended for the hard work they do. We will most definately reccomend your dealership to anyone we come in contact with who is in the market for a new car. With Sincere Thanks From Two Saticfied Customers Jeffery Todd White and Dawn Detorrice

Jeff N

Oct 24, 2012

My wife and I had been discussing purchasing a newer vehicle for a few weeks. We had looked at the online inventory a couple of times so today we just stopped by to look. We had purchased a Honda here a few years ago with good results. Today we met Mr. Bill Boudreau(248)850-0325. He talked with us enough to find our what we were looking for, showed us what he thought would fit our needs. We eventually test drove two different vehicles to make sure we found exactally what we were looking for. Bill answered our questions very professionally and guided us thru the process very easily. After we made the decision to purchase the CRV , Bill had the vehicle re-detailed. Tim Autry in Finance also made that part of the process easy as well, Even getting a lower apr on than prevously agreed. This dealership is straight forward and our entire expreience was Very Pleasant!

Happy Honda

Oct 17, 2012

We went car shopping over the weekend and headed straight to Milton Martin Honda in Gainesville. The reputation of the dealership was one of the main reasons we headed there. We were not disappointed. Bill Boudreau was a pleasure to work with and allowed us the freedom to ask questions, kick tires,and discuss privately our decision. We found a great deal on a great used Honda Accord. One repair was needed and the dealership took care of that at their expense. Everyone went out of their way to make sure we were satisfied with our car. Thank you to the Milton Martin team (especially Bill) for making this a pleasant experience. If you are a FISH listener, you can believe Taylor in the commercials!

Totally Patriot

Oct 15, 2012

Best Car Buying Experience Ever. They are very straight forward,courteous and will treat you with respect. I bought a pre-owned Honda Pilot and was very satisfied with my overall experience. I worked with Brad Williamson (Sales Consultant) and Tim Autry (Business Manager). They were great to work with and I would highly recommend them to my friends.

Christine

Oct 10, 2012

I'm a busy, working mom of 2 active toddlers and was in the market for a used Honda Odyssey. I'd been looking for a few weeks when I got the idea to call several Honda dealers and let them do the searching for me. I spoke with many different sales people, from many different dealers, but Bill Boudreau ((248) 850-0325) at Milton Martin Honda stood out among all the rest. Bill seemed to understand my needs and really listened when I told him what I wanted and he didn't try to sell me on anything other than what a busy mom of 2 really wanted... an odyssey. Because I lived a good bit away from where Bill was located and I couldn't drive up to him and drive to baseball practice, gymnastics and teakwondo all in the same day, I asked him to "pre-flight" the van for me while he talked me through every inch and detail of the van. Bill was awesome. He walked the whole van and told me the absolute TRUTH about everything. He knew I didn't have a lot of spare time, but he also knew that this van was going to be the perfect van for me. So Bill did something I have never heard of in car sales...he offered to let me bring the car home for 24 hours and see if it really fit our family! He wanted me to take it to baseball practice, sit in the carpool line at school and do everything that a crazy mom does shuttling kids everyday. So I did something I wouldn't normally do...I drove out of my way, up to Milton Martin Honda, passing two other Honda dealers on the way, just to take Bill up on his offer and see if this really was the perfect van. When I got there, Bill was even more energetic in person than he was over the phone. He carried my car seat from my car to the new van so I could test drive with an actual kid in the backseat to get a true experience. It was lunch time when I pulled up and being a parent of a toddler himself he knew the importance of the food/nap and demeanor relationship, so he let me take the car (by myself) to get me and my kid fed. I was very impressed with the Odyssey, but let's face it, if you've ever owned a Honda you know that all their vehicles are impressive with outstanding safety ratings. What stood out more than anything was the level of service I received from Bill. He treated me with courtesy, kindness and respect. He even allowed my toddler to draw all over his dry erase board while he and I talked! That may sound crazy to some of you, but if you're a busy, working parent, that 5 minutes to have a real, uninterrupted, adult conversation was amazing and it didn't go unappreciated. Bill introduced me to several of his co-workers and managers and everyone of them stopped to actually talk to me, not just say hello and then move on. Everyone in parts and finance was so personable. And Dan in finance drew up all my paperwork while I was talking to the guys in parts and service... fastest and most enjoyable way to buy a car... EVER! Bill and everyone at Milton Martin Honda made the car buying experience enjoyable and pleasant. I'm so glad I drove just a little bit further because I got a great deal and I got to meet Bill.

Angelina M.

Sep 24, 2012

I absolutely love this dealership! My salesman Chris Browning has been great at helping me find the perfect vehicle the last 3 times I have purchased from Milton Martin Honda. Not to mention, the entire staff is friendly and always smiling. Dan in financing is always a treat to work with and they always make you feel right at home. I wont go anywhere else to buy a car. These people are truly wonderful to work with when making a decision to buy a new or used car and you feel great driving off in it because you know you got the best deal in town.

Lindsey

Sep 24, 2012

My husband and I recently had twin boys and needed to swap out our 2005 Honda Civic for a Honda Odyssey. Bill was super helpful in getting us the van we needed for just a few more dollars a month than what we were paying for our Civic. We have loved our van so far! Tim and Don were also very friendly and did everything they could to make the monthly payment as low as possible. We put nothing down and were able to drive away in our 2009 Honda Odyssey!. They truly wanted to help us out and they were very personable. Thank you Bill, Don, and Tim for being so helpful and kind. We will refer everyone to Milton Martin Honda!

Leslie Morrison

Sep 19, 2012

Milton Martin Honda is the best place I have ever bought a car. This is the second time I have bought a car from this dealership and have had excellent service. I would definately recommend to anyone buying a car to go here. Everyone was extremely nice and helpful, especially my salesman Chris Browning. I am more than satisfied with my car and the process I went through to buy it. I absolutely love my new car and will go back again to buy the next one. Thank you Milton Martin Honda!!! :)

julie from 96

Sep 19, 2012

After searching for several months and having a horrible experience at another place, my experience at milton martin was a welcome relief. Jeremy was a great salesman. He went above and beyond to make sure all my needs were met. We drove 3 1/2 hours to purchase sight unseen. He met us on his day off to follow thru on the entire sale. He fixed every issue i gave him with a smile. I thank jeremy for reaffirming my faith in salesmen. Thank you jeremy and milton martin staff for a smooth and worryfree experience.

myates

Sep 18, 2012

For my first time car buying experience, Milton Martin Honda was just ideal. Everything was so stress-free and easily understandable with the help of Chris Browning. I knew I was getting exactly what I wanted and needed! Thanks to all the employees and especially Chris!

Katie

Sep 13, 2012

Dear Milton Martin Honda, My family and I have been customers of your dealership for about 14 years now. And I think we have purchased close to 10 cars now over that time. We have never once been dissatisfied with what Honda has had to offer. It has always been my parents buying the cars until last week when I got to purchase my first car in 10 years all by myself. Finally at 31, I can handle the deal myself. Haha. Chris Browning has always been our car salesman. I called him and told him that I needed a car because I finally drove the very first Honda we bought from Milton Martin in 8 till it couldn go anymore. The Hondarosa (that her nickname) was such a great car!!! Chris told me about a 6 Civic that was just brought to the lot. Ie always wanted a Civic. In less than oh 5 hours, he had the car sold to me. And I hadn even taken it for a test drive. I hadn even seen it in person. The reason I made this deal without even seeing the car is because I know the quality product that Milton Martin has. I knew that I would be in great hands with Chris because he is a great representation of what Customer Service should be like. Between Chris, Don Foster and Dan Waltz , buying this car was the easiest thing Ie ever done. I was in and out of the dealership within an hour. Had papers signed and car delivered to me within the hour. Due to this experience and every other experience Ie had there, this is the reason that I will ALWAYS drive a Honda and I will only buy it from Milton Martin Honda. There is just nothing like one. And just to mention LOVE MY CAR!!! It fits me to a T and everything is just as I would want. So thank you Milton Martin and Chris Browning for making my car experience a great one! The customer service is always impeccable and I look forward to my purchases in the future! Another satisfied customer, Katie Miller

Honda Family

Sep 3, 2012

This is our 5th or 6th car purchase from Milton Martin Honda. Our salesman this time was Jeremy Wright. As always, our experience was amazing. We are now a 4-car Honda family! 2 Civics and 2 Accords and they are all running great!

larry

Aug 9, 2012

I was most impressed by getting an out the door quote by e-mail. When we visited the quote stayed and Gary Smith was very helpful and helped us to decide on which car and was easy to deal with

KC in Lawrenceville

Jul 19, 2012

Gary Smith gave me the best price that nobody can match. Gary was not able to be there when I came. His partner, Tim Pledge was excellent, he is very patient with every request we made. Time we spent in Finance was about 10 min. The whole trip in and out the dealership was 90min. We are happy with the new Honda Accord. I'll definitely choose this dealer again for my future Honda purchases.

AmandaBridges

Jul 5, 2012

When we first came to Milton Martin Honda, we were looking at cars and Joe Whatley helped us out. I told him going in that we weren't looking to purchase that day and only wanted to see the deals and what type of financing rate we could get... After the credit app he kept on and on pressuring us asking what could he do for us to drive off the lot TODAY with a new car. Of course my husband and I are young (22) and we got all excited about it. We were coming up with a price and I said something about if he could get the payments at a certain price then we would get it that day. Joe never could get to that price, but he was about $14 a month over what we wanted to do. He said well what if I get him to go down to $10 more a month? I said "that would be better". NEVER agreeing with it. So Joe comes back and shakes our hands like we've got a deal. Feeling embarrassed we went along with it... We signed the contract and everything. When we got home we put our sons carseat in the car, it was too small in the back. We cannot even put our son IN the carseat, he has to crawl into it because it's such a tight fit towards the ceiling. AND we were lied to about the special deal going on. Our salesman said that it ended THAT DAY and the end of their month was on that day, I found out later that the special went on for another whole week and the end of the month was the next day!!! There was also a mix up in the down payment... Instead of working with my husband and I through this, Mark Boggs basically (not his words) said tough luck, deal with it!!! NOT good customer service AT ALL! I will NEVER go to Milton Martin Honda again. We've always done service with Milton Martin Toyota and should have stuck with them!!! WAY better customer service!

bobshur

Jul 4, 2012

Just want to give this great guy his due.I was contacted by 5 surrounding dealerships about my possible purchase of a 2012 Civic Si.Gary called me first.I briefly stopped by another dealership about 2 months prior looking around at either a civic,accord or the crz.Because of a prior experience I witnessed while shopping with my younger brother a couple of years back,I knew I wasnt going to buy there.His credit wasnt the greatest ,but not the worst by any means.But they tried the old gang up high pressure approach trying to get him to sign a contract at a rediculas interest rate(17.9 I believe).He ended uo going to a chevy dealer and buying a Cobalt nicely loaded at a good price at 9.9%.Im in a better position than he was and Gary Smith treated me extremely well and professional.I told him what I wanted,Black with minor accessories and I was looking for a fair price and low financing options.I ended up with just that.The financing was quick,there was no pressure to upsell at any level.Dan Waltz was very professional and once again no pressure.The dealership was very comfortable and well set-up.At delivery Gary spent a long period of time going through the many set-ups on my car,even the blue tooth with my Iphone.He was in no hurry even though he obviously had a very busy day ahead of him.This was very impressive.The best decision I made was coming to this dealership.This is my fifth honda,and wont be my last.Im hoping to send him business in the future.He is what car buying should be about! He even picked me up when I was delivered.Thanks Gary,Dan and Butch for showing true class,Buy the way I love my Si,I truly believe it is the best Civic ever made,despite the neg reviews(probably from haters)it offers everything I was looking for.Thanks again and I will see you guys when I come in for my first service

Friend

Jul 1, 2012

In looking back I wish I had test driven more models, but the Civic I purchased is fine.

Crv owner

Jun 30, 2012

We have used Milton Martin for many years to have our honda serviced and have always been highly satisfied with the service. This was our first time buying a car from them and we were very dissatisfied with our experience. We bought the car the week before Memorial Day so they had some travelling salesmen working there....this was very obvious as we knew more about the car than he did. He gave us incorrect mpg info and couldn't answer simple questions we had. We didn't see a Milton Martin sales person until the sale was about to fall apart. We probably will buy here again but we will not deal with any of their travelling salesman.

Buyer

Jun 28, 2012

The salesman was more interested in buying his new home. I was left sitting in the lobby waiting for the finance guy with an occassional walk by of the salesman asking if I was alright. If he had not taken the keys of my trade in I would have left. I had second thoughts about the sale and called the next morning wanting to return and get my Accord back. The Civic had 6k miles on it and is in need of new windshield wipers. I was told the paperwork had already been expressed out and could not back out. I think what really happend was the salesman had a buyer for my car before I left the lot. I am stuck now but I will let everyone I know to stay away from any of your dealerships.

Ronnie

Jun 27, 2012

Gary Smith (Salesman) was great with the whole process! I would recommend this dealership to anyone who needs a good and honest deal on a new or used vehicle. I will buy again from Milton Martin Honda.

Love My CR-V

Jun 27, 2012

I went through Milton Martin based on a referral from a co-worker for the salesperson. This dealership was very far from my home, but from the first phone conversation, I was so impressed with the salesperson's style and attitude that I decided to work with him over 3 other dealerships closer to home. He found the vehicle I was looking for and had it delivered to me. He worked with me on the price and accessories and made the process low-pressure and easy.

rick probst

Jun 27, 2012

We stopped at milton Martin first because of their reputation. we test drove a civic. we told them that we were "just looking" and that we were shopping around. their was never any pressure. we came back three later and bought our civic. Seth the sales guy was great and Dan the finance man was AMAZING! we have told others and will continue to tell folks.we will soon need an upgrade for our second car. milton martin will be our first stop.

jwier

Jun 27, 2012

Our salesman took great care of us and gave us a really good deal in our new Accord.

Jessica

Jun 25, 2012

Jeremy was a great help! Where other dealerships had made car shopping stressful and overwhelming, Jeremy provided a no-pressure environment that really allowed me to pick out the perfect car!

Happy car buyer!

May 28, 2012

By far the BEST customer service in my recent car shopping experience. Because of my work schedule I didn't even arrive at the dealership until almost closing time. Frank greeted me at the door and continued outstanding customer service until nearly 9 that evening. I ended up purchasing the car I wanted and couldn't be happier. I would recommend Milton Martin Honda to everyone. The entire staff involved in my buying experience went the extra mile to make me feel special, not pressured.

Milton Martin

May 26, 2012

I spoke with Mr. Chris Browning. You guys did not have the what I wanted at the time, but less than 3 months later Mr. Browning called me up with the perfect 2003 pilot. Needless to say after such great service I bought the same day.

2011 Civic

May 23, 2012

I purchased my Honda from Chris Browning. He made my whole car buying experience quick and easy. He answered all of my questions and found me the perfect car! I really appreciate how he took the time to show me all of the features and got me a good deal!

Allison

May 16, 2012

I recently bought a Honda CRV at Milton Martin and the salesman, Chris Browning, is the man I owe for making this dream come true! I told him exactly what I wanted, and he showed me the exact car I had described. He was not pushy nor manipulative as some salesmen can be. He is extremely down to earth and will not try to "sell" the car to you, he will tell you exactly like it is and will help you troubleshoot to see if the car matches your needs. It was a wonderful experience! Thank you so much!

Chris

May 12, 2012

My wife and I had been shopping for a used minivan and Tan at Milton Martin Honda did a great job getting us into a vehicle that fit our needs at the right price. We called on a Saturday morning to make sure the van was still available after seeing it online. We drove from Woodstock, GA to Gainesville and when we arrived, Tan had the van ready to show and take for a test drive. Very pleased with the experience!

Hech365

May 12, 2012

I truly enjoyed the overall experience and purchase at Milton Martin Honda. Chris Browning is a great salesman who works diligently to get you exactly what you are looking for at a great price. There is no pressure at all in the process and you feel like you're at home with the relaxed professional atmosphere. You can't go wrong by getting your next vehicle from Milton Martin Honda. Next time you're in the market, I highly recommend Chris Browning to help you get the vehicle you need. Give Chris a call, you'll be glad you did. Thanks.

Gas Saver Specialist

May 11, 2012

Chris Browning was an excellent salesman,he was very thorough in explaining and demonstrating the cars special features.Thank-you Chris for all your help and we will be back for another vehicle. Thanks,Jimmy Brown

***HBC***

May 10, 2012

My experience with Milton Martin Honda was very pleasant from the beginning to the end. The salesman who helped me was very friendly and knowledgeable about the cars that I looked at and was able to listen to my situation and make suggestions based on my needs. I never felt pressured to make a purchase of any specific vehicle. The individual who helped me with financing was able to find a good interest rate and set payments at an affordable monthly amount. I will go to Milton Martin Honda when I need another new or used vehicle.

New Car Buyer

May 10, 2012

Had a great experience at Milton Martin. Not pushy, shady, and did not try to play any games. I was able to negotiate price on the new car, my trade in, and financing separately, and got a great deal. Definitely would go back.

Fuel Economy Seeker

May 10, 2012

I purchased a new 2012 Honda Civic from Milton Martin Honda. The salesman, Tim Autry, was never pushy, never played any numbers games, gave me exactly what I wanted on my trade-in and did not try to make any changes at the last minute, or up sell. I had my own financing, with a good interest rate, but I ended up getting an even better rate with the dealership. After going to several other dealerships with salesmen who were either indifferent or shady, I was really happy with my experience at Milton Martin.

Super Smart Buyer

May 9, 2012

I had an amazing experience buying my new 2012 Civic EX at Milton Martin Honda. Christian Browning was such an intelligent, respectful salesman, who is just as much personable as he is knowledgeable. Mark and Dan were exceptionally pleasant to do business with as well. I love my new car and I'm happy these gentleman are forever in my contact list for my future Honda needs. A++++

jstaubes

May 9, 2012

I bought a new 2012 Honda Civic from Milton Martin and had a great experience. The salesman I worked with was Tim Autry and he was excellent. At no time did he pressure me, try to play any numbers games, or try to coerce me into getting more than I needed. He was straight up, honest, and let me negotiate the price of the car, my trade in, and financing separately. I went to several other dealerships while I was car shopping and none of them treated me like they did at Milton Martin. Salesmen at other dealerships were either indifferent or just shady. However, Tim Autry at Milton Martin wanted my business and did everything he could to get it. I really enjoyed working with Tim and the whole experience at Milton Martin.

k-bird

May 5, 2012

With the help of Chris Browning, I was able to help my little sister get a new car. We ended up getting a 2002 Honda Accord and it runs great!! The experience and knowledge of each employee was above my expectations!! Will definitely buy another car there!

holgatedavid27

Apr 27, 2012

Because the sales man was the rudest person I ever felt with in my life. We live pay check to pay check and walked in there w $4000 cash and and a trade-in to buy a used car and not to finance a new car. He totally ignores my wife when she try's to tell him we want to buy a car but we want to look at all our options at all dealerships in the area and he kept pushing us to finance a new car and when I told him we can't afford to make payments he jus kept tell me that I need to finance a car. So when I finally got him to listen and explained for a third time I can afford payments on a car and that if we couldn't find anything we liked elsewhere we would return and talk about maybe finance the used CR-V he was pushing on us. But before I could finish telling him that he jus got up and walked away in mid conversation and ignored me and my wife. At that point I was mad. I tried to talk to him and ask him why he was so rude when I did nothin wrong but want to look at all my option before i say yes to him and he kept walking away for me and treated me like I didnt matter cause I did have money to finance a car and he wasn't gonna make his commission of me. So when leaving I told three customers looking to buy new Hondas not to talk to him cause he was rude and only cared about his commission not helping them.

Bulldawg

Mar 4, 2012

I have bought several new and used cars in the past years and the entire purchasing experience at Milton Martin Honda was great. None of the often expected sales games were even attempted and this alone is enough to recommend anyone to buy their new Honda there. From the salesman, Gary Smith, to the business manager, Dan Waltz, the process was very quickly accomplished. I am extremely happy with my new Accord EX.

theteacher4u78

Mar 3, 2012

My husband and I traveled all over north Georgia to shop used cars. We had the worst experience, by far, at Milton Martin Honda. The sales crew were o.k., but once the used car sales manager approached us the cheese factor set in. We checked out a web site that tells you the usually crap that a sales person will say....they used the same wording ver batum....basically...."well at this price I might as well be throwing money out the window!" "If I sell you this car, at that price, we won't be making any money...AND MY FAVORITE "We spend 5k a month on Auto trader.com, we spend 3k a month on other web sites to advertise...if I sell this car to you at that price...it is like burning the money right here in my hand!"I DON'T CARE HOW MUCH MONEY YOU SPEND ON ADVERTISING!!!! THAT ISN'T MY PROBLEM!!!Most of the sales men are older, which isn't usually a bad thing...unless they are stuck in the "old ways" of selling a car....which most at Milton Martin are...I really really wanted to purchase a car there, but seriously, they have to revamp their selling approach....

RobertCurtin

Dec 12, 2011

I had the best experience I ever had in buying a new car. My wife said she HATES buying new cars, but even she was impressed with how easy Milton Martin Honda made the process. No high pressure sales, no back and forth with the finance guy, just a honest deal from the beginning. Great car, great price, great customer service. I would not buy from anyone else ever again.

Family Man

Oct 31, 2011

I had never purchased a new car through the Internet but this was much easier than the "old" way of dealing with a salesman who had to take the offers to his manager, back and forth several times with a 15 minute wait time in between! We agreed on a price on what I wanted over the Internet but they did not have the exact color. They called back the next day and said they had found one the next state over. They got it to the dealership and we went to inspect and closed the deal in and out in less than an hour.

JohnButkyss

Jul 1, 2011

Milton Martin Honda was by far the worst car shopping experience I have ever had. I was lied to, manipulated, gamed, pressured and oh the cheesy sales tactics, completely unprofessional. I am very surprised Honda allows these guys to operate like this. Your first clue will be when you walk up to the front door, look to your left, all the sales guys will be piled into a van, engine running, air conditioning on. As you approach the front entrance, the van door will slide open and your salesperson (in the loosest form of the word) will appear. No telling what your guy will say, but what he will mean is, how can I at#$%$ you today.