Used Cars for Sale at MINI of Pensacola in Pensacola, FL

John Purcell

Jun 7, 2014

Excellent product knowledge, courteous,friendly, no hassle, professional in all business departments from sales , management and service as well as clean up . Tops in all areas. And I would recommend this dealer to any one!

rayhayes01

Dec 19, 2013

How in the world does this dealership get 5 stars, either they've paid for these reviews or done their own reviews. I am sad to say I am ending my long relationship with BMW/Mini because of the inability to get Sales or Service help at the only Pan Handle dealership. I have called and left voicemails for everyone up to and including the service manager for both brands and have never received a call back. I have been waiting over two weeks. In fact, the only way I can get someone in service is to call Mini or BMW customer relations. How sad, two such prestigious brands and having only one dealership in the area, and that dealership being so inept ruins the experience for both brands.

vmckee

Jul 25, 2013

I just purchased a Mini for my daughter and this was the easiest transaction! John Genduso was an awesome salesperson and a pleasure to work with. All of the staff we dealt with were great.I will definitely recommend this dealership. I will also go back when it's time to purchase my next car.

msb4

Jul 24, 2013

Buying my MINI has been a very pleasant experience. Everyone at the dealership has been friendly, helpful, and professional. Justin exceeded my expectations by being straightforward and making the car-buying process easy and enjoyable. I would recommend Justin and this dealership to anyone. I love my car!

kissgene

Jun 2, 2013

My wife and I have bought three Coopers from John Genduso. He is excellent at what he does and is very friendly and knowledgeable when dealing with customers as he has been with us. I highly recommend John to any customer in the market to buy a car....especially the very nice selection of Mini Coopers that they have. He constantly keeps in touch with his customers in e-mails letting them know about up coming events related to the dealership and dealings not with the dealership....such as Mini Cooper events. John is a ten at what he does at his job and for his customers. I HIGHLY recommend him!!

prescotn

Dec 30, 2012

We recently purchased our first Mini Cooper and the entire experience was wonderful. Justin was thorough and patient and answered all of our many questions. He absolutely did a great job and I would recommend him without reservation.

BarbClairain

Oct 30, 2012

John "Mungo" made our first time MINI buying great. He didn't pressure us into making a purchase and he was very thorough with our "get familiar" run through. Communication was great, he answered all our questions and more. We love our new addition to the family. Thanks John "Mungo"

GRed

Oct 10, 2012

As a MINI enthusiast and leasing my fourth, I can recommend this dealership HANDS DOWN for the quality of service and going the extra mile to get the vehicle you want. After visiting two other dealerships in South Florida with no real avail (neither were pro-active in listening to my needs) I went to sales advisor John Gendoso of Mini of Pensacola and had the exact car I wanted transported to their dealership within 4 days. He was meticulous and thorough in explaining all of the new features and handled the lease transaction with great care. Highly recommend the drive to Pensacola, FL to get your new MINI!

RMichael

Sep 7, 2012

We are on our 3rd MINI - we now own two 2012 Countrymen. We absolutely LOVE them. MINI of Pensacola is a great place to shop, or just visit. If you are in the market for a new (or used) car, why not try a MINI?

trecopeland

Sep 6, 2012

Edited review. They rock. MINI's aren't for everyone - but if you do fit the bill - go here. Period. They are nice, enthusiastic and know a lot about the product.

interntljosie

May 29, 2012

I have wanted a Mini for a few years but my husband was not very enthusiastic. So we bought a Civic Hybrid. Finally I decided to buy the car I wanted. We live in MS (we do not have a dealership) so I had to shop on line and by phone. I wanted a silver MINI two door with a sunroof and everytime I found one it got sold. So I spoke with John this last time and he suggested I put a down payment. We drove today and met with him and the manager. John is friendly, down to earth,extremely knowledgeable. My husband was worried about the trade-in price but he negotiated with John and his manager and they gave us a great price, I mean great. No fuss, no arguing all done simply. We paid for the car. John was so funny, gave us the Mini "college course" with a present for graduation, it was all great. I was so nervous when we got there mostly due to my past car buying experiences but this was lovely. The future looks great also, John explained the warranty, the free oil change, the friendly attainable folks at the end of the line. It seems unreal but after today I can actually believe it. I recommend this dealership for any purchases, MINI, BMWs or used cars, these people are professionals honest. I can't vouch for the other salespeople but I can certainly recommend John Genduso, he is awesome. Made my whole experience anxiety free and that a lot to say.

Wheelj01

Feb 10, 2012

I spoke to Justin about a week before coming by the dealership. He was very friendly and straightforward with me about what he had to offer. When I showed up to the dealership, he let me drive a couple different Minis so I could find the right fit for me. Never did I feel pressured to buy and he explained every feature in detail for me. The paperwork was a breeze and I am now a proud Mini owner!

sa123

Jan 8, 2012

What I valued most about this dealership is that the men there didn't make me feel like I was at a disadvantage because I am a woman. The men didn't talk down to me, they didn't try to pretend they were my friend's, and they worked with me in every way they possibly could.They let me know they would be there if I had any questions after my purchase. They were straight forward and looked me in my eyes. They were curtious and went out of their way to help make sure I had every advantage of the buying experience which was hard because I basically purchased my car over the phone and only came in to sign the paperwork at the very end. I am a single parent and money is very tight, but I feel like a million dollars in my new MINI. In the past ( before money was so tight ) I had purchased 3 new BMW's and this is by far my favorite car.As well this is my second car from a Sandy Sansing dealership and each time I was given a great deal and was treated with respect. I spoke with SEVERAL Mini dealerships before deciding on this dealership and the price I was given at MINI of Pensacola was the best one!! Thank You Sandy Sansing Mini of Pensacola!!

drsimmons

Dec 12, 2011

Been in for service a couple of times and each time has been wonderful, Very knowlegage and friendly folks. I don't feel ripped off and they always inform me of what's going on. Identifies the issue, explains it, gives price, and fixes it (so far) without re-occurance. Couldn't ask for more from a dealership.

kimsmini2010

Jul 21, 2011

These folks went above and beyond to get me in my new Mini! John is so knowledgeable of these wonderful little cars! He can explain any and everything about the car. John was a wonderful Motoring Advisor! Randy did everything in his power to get me in this wonderful little vehicle and I cannot thank him and Frank enough for all their hard work! I really can't speak highly enough of this Dealership.

Kunk

May 12, 2011

I have been in the market for a new car and had never considered a MINI Hardtop Cooper S until my friend told me about them so I went up to the dealership on a Saturday with a friend and was greeted by the salesperson Alicia. She gave me very accurate details on the car, and was very informative. She then asked if I would like to take on on a test drive in which I agreed. I drove it, and was quite impressed. We exchanged information and I left. My friend that was with me then considered trading in his Jeep for a MINI, and he was going to go up to the dealership and test drive one himself, and I agreed that I would go with him so I can get a second look at the car. Once we arrived we were greeted by Alicia again, but then Justin came out from around the corner and asked us if we were military, and to which we responded yes. It seems right after we had said yes he immediately began accusing us of "killing time by driving sports cars." He also told us that these are not toys and that he did not want our business. Amazed at the rudeness I had just seen I left, and immediately sent an e-mail about our visit and to which he replied "I remember when I was a younger age, I would go to dealerships and test drive sports cars to kill time" So he assumed because of my young age (I'm 20 years old) that I was just trying to kill time. I feel as I was discriminated due to my age, and that I was military because that was one of his first questions, and after we answered that he immediately acted to remove us from his dealership. I will not be leaving this alone, and am currently waiting for an e-mail reply, and I will probably be going higher up in the management to make them aware of this situation. The salesperson Alicia was very informative and I would recommend her, but due to experience I had with Justin I will not be purchasing anything from this dealership.

Little Red

Apr 15, 2011

My wife has been wanting a MINI for almost five years and has driven them on a few occasions and loved the drive. We tried to make the MINI and then the Clubman fit our needs but couldn't quite talk ourselves into it. THEN THE COUNTRYMAN CAME OUT!!We went to Mini of Pensacola last week to test drive, went back for a second look a few days later and then yesterday bought a Countryman.Justin Octavi was a pleasure to deal with from the start and let us test drive the straight and then the 'S'. We opted for the 'S'.As I told Justin: "You have made this a pleasurable experience". Randy Johnson was also efficient at his job and enjoyable to work with. We also talked with Shawn Neary about the process when we come in for a maintenance visit and he explained what we need to do.My wife is tickled with her new MINI. She looks out in the front yard and giggles every once in a while.

waltsly

Mar 30, 2011

Our salesman, John Genduso, was fantistic. We visited the dealership multiple times over a 10 - 12 week period and each time we came in John provided exceptional support without being overbearing. I never once felt pressured but at the same time I reaized that he cared about the quality of our experience by the time he took to provide detailed answers to our questions and his demonstrated willingness to let us wander the lot. His patience and friendly attitude was tested over and over as he responded to our request to open and sometimes drive a variety of cars, even the same car multiple times. His attitude toward the Mini's is a lot of fun. He loves to talk about them and he is extremely knowledgeable on every aspect of all the various models. He expresses a desire that his customers have the time to select the model that suits them best. After many visits we bought two Mini's. My wife got a Cooper S convertable, and I got a "Just a Mimi" hardtop. We have had the cars for almost a week and we are both thrilled with our personal choices. I'm 64 years old and I can honestly say that I personally hanen't been this excited about a car in a long, long time. I'm looking forward to seeing John again at the dealership and the Mini Club. Thanks for everything John.

Vert2go

Feb 21, 2011

This was by far the most pleasant experience my husband and I have ever had purchasing a car. Justin was extremely professional, answered all of our questions, and gave us plenty of "breathing room" while we made our decision. Not only that, but his love of the product he sells was clearly apparent. We LOVE our new 2011 Mini Cooper S Convertible!

Kim Sprayberry

Feb 20, 2011

I rated all 5's for the following reasons: Justin provided truly the most customer friendly service I have ever experienced ... and not just early on in the sales process, but throughout the entire experience from the first driving experience to day of adoption/sales when he spent more than an hour introducing me to my new car - going thru the details of linking my Bluetooth and satellite radio! I have never taken the time to rate a car sales experience ... but Justin and Mini of Pensacola is fabulous. Justin is a man of integrity and a man if his word; he makes the "dreaded car buying experience" a true pleasure! (BTW: mini coopers are extraordinarily wonderful fun well made cars!)

ericstrong54

Jan 31, 2011

My wife and I stumbled into the Mini of Pensacola (summer 2010) after seeing a used one at the Mazda dealership. We had planned on buying a Miata, but thought we would check out the Mini. John showed us an S convertible and we were sold - not only by the car, but by John. He answered all our questions honestly and is a MINI fanatic. He is one of the few car salesmen I have ever met that actually knew his product. His knowledge, commitment to the MINI brand and enthusiasm sold us on a great car. While we could have driven back to Birmingham (our primary home) and bought a MINI locally, we bought it there in Pensacola. At that time, news was out about the Countryman which was coming out early in 2011. John and I kept in touch and he helped me stay up to date about the Countryman's release. I visited the MINI dealer in Birmingham dealer (I believe in buying local), but the salesman there could not even return a phone call so when we were ready to drive a Countryman, we went back to John and were not disappointed again. We bought our second MINI from John and had the same fantastic experience - he was knowledgeable and enthusiastic. He helped me to decide on a Non-turbo S, but was never pushy. We love our MINIs and will return to John for our next one and have recommended him to friends and family.

RosieBlu

Jan 31, 2011

Mini of Pensacola has been absolutely awesome. John Genduso has been great to work with. I originally wanted a new mini but then fell in love with the paint job on a used mini I found on the lot. John was down to earth and great to work with while negotiating the price for the car, and he has been a huge help since I have purchased the car. I had a lot of questions after I purchased the car (Which I love!!!) and John (as well as anyone else I have spoken to at the dealership) have been helpful to address those questions with clear answers and patience. I also had several after-market mini accessories added to my car and the dealership was fair on price for installation and let me zoom around in a convertible mini while my car was being worked on. I also have a story where the dealership went totally above and beyond for me. One Friday I had to drive over to the Pensacola airport to catch a flight (I live near Mobile, Ala.) and all of the sudden the radio announced that there were 4 accidents at rush hour on I-10. I don't know anyone in Pensacola BUT I did have John's card on me so what the heck, I called the dealership to say I bought my mini there and now I was having to exit I-10 early (gave exit name) and could they help navigate me to the airport so I wouldn't miss my flight. Terry who was working the phones was amazing and she stayed on the line with me and got me to the airport with not 5 minutes to spare. I have had a great experience, enjoy so much driving my car, and now participate in Sunshine Mini's, the Florida Panhandle's social group for mini owners.

ltzmtr

Jan 25, 2011

In Sept 2010, I went to MINI of Pensacola to Order the 50th Anniversary Mayfair Hardtop. I spent a number of hours with John looking at different options on in-Stock Cars as well as on line with options. I ended up ordering my "Perfect" MINI with all the bells and whistles a girl could want. 5 Days Later I found out that my Best Friend had gotten a call to adopt a 1 year old little boy. My first thought was that OMG!! A car seat is going to be a pain in the rear in the Hardtop. I called John up and between John and Joe, they were able to reconfigure the Mayfair that I had ordered that was on its way into production so that they could just add it to their lot. I went back in and worked with John on the NEW Perfect MINI. A Clubman with a Kid door! I can't thank the guys enough for the hoops they jumped through to make the Clubman happen. As far as Salesmen go, I have bought 30+ cars over the years from Chevys to BMWs to Hummers, and John is the best Sales Adviser that I have ever had. He eats breathes and sleeps MINI. Between John and The Clubman, I'm in the market for another MINI to Add to the family. A great car to drive and a Great Dealership to work with. Aside from top notch Service, they are just a nice bunch of guys. I drop by every couple of months just to talk MINI with them.