Used Cars for Sale at MINI Of Pittsburgh in Pittsburgh, PA

Lydia3

Sep 11, 2015

My sales rep at Mini of Pittsburgh was Joy. She has great customer service skills and follow up is amazing! A Joy to work with.

j sickles

Sep 10, 2015

My wife purchased her CPO Mini Cooper S from P&W. Our Sales Advisor, Morgan McLane, is great to deal with - very knowledgeable, friendly, and down to earth. His direct, low-pressure approach is a welcome relief in the car-buying process. If you're in the market for a MINI, your first stop should be P&W MINI!

Lil Faye

Sep 10, 2015

I can't express my gratitude enough to Morgan at Mini of Pittsburgh. I dreamt of owning a mini for many years but wasn't sure if it was "the car" for me! Upon arriving at Mini of Pittsburgh I met Morgan talking to a couple outside. I would of never knew he was the salesman as he wasn't pushy or fake as you find at many other dealers. Before you knew it I had my chance to test drive my dream! A dream come true ... Simply head over hills feel in love with this car! Morgan was so patient while he explained very detail an option I could have while he had to deal with me bubbling over in excitement! Few days later I brought my hubby with me to order "Lil Faye", while Morgan finalized a walk in deal Morgan had us spend time with Jarrett (salesman) to answer anything that came to our mind. I have now had my mini hardtop for almost 9 months and I just want to share with anyone debating where to go...who to deal with ... I can honestly say Mini of Pittsburgh is not your everyday car buying experience..I have and know anytime I have a question there's no hesitation to give Morgan a quick text or call as he along with Chris and Jarrett are as genuine as the mini coopers themselves. So if the twinkle of your eye is a Mini Cooper ?? don't wait as long as I did to test drive, you don't know what your missing! An mini of Pittsburgh is your best place to do it!! Oh !! An don't miss out on your "second date" very fun informative evening joining with other mini owners...Morgan will fill you in with details!

Szymanskinator

Sep 10, 2015

I had TWO fantastic experiences purchasing Minis from Mini of Pittsburgh. Morgan McLane did an awesome job in both sales - understanding what I was looking for, what was important, no important. It was such a relaxed process from beginning to end. I highly recommend working with the team at Mini - AWESOME EXPERIENCE!

luczakbj

Jan 1, 2015

I purchased a used 2008 Mini from a non-mini dealership, which included a warranty. I unexpectedly had to have service work done immediately after the purchase. In addition to the unplanned service work, I had a large list of potential repairs I needed assessed and quoted. Dan Best and Mini did an excellent job completing the necessary repairs and quoted all the anscilary items. Mini did a great job communicating with the warranty dealership and myself over numerous phone calls. Since the repairs, the car has been running well without issue.

Anna Kucenic

Dec 16, 2014

Jason delivered great customer service and was very professional throughout the buying process. He understood my needs/wants in a vehicle and delivered. He took time to go over the features of my new MINI and overall I am loving my ride! The dealership in general has a very comfortable feel and everyone I encountered was personal and friendly. It takes time when purchasing a vehicle and MINI of Pittsburgh made it exciting and fly by.

Megan Edwards

Dec 11, 2014

In and out quickly and the service was done exceptionally fast.

Nick Eger

Dec 10, 2014

Dan and Jt did a perfect job! Had my car for only 2 days,check engine light came on and they got me in the same day! Even had a great loaner!

Lisa Irvin

Dec 8, 2014

After discussing my concerns with Dan regarding repairs needed on my car he was able to get BMW to agree to cover most under warranty. Regained my faith in BMW!

kignett

Dec 2, 2014

As usual, very positive. Joy was very knowledgeable about the cars of interest to me (Mini Paceman and Countryman, BMW X1) and helped me compare/contrast with specs and test drives of each model. Chris was very helpful in comparing the financials for each vehicle and lease vs. buy options.

Darlene Ballas

Nov 27, 2014

I was pleasantly surprised. Ryan provided excellent service. I usually have to call the service dept multiple times when I have a car fixed. Ryan called me with every decision, regarding price, and updates on how the repairs were coming and when to expect them to be finished. Ryan was so professional and definitely does his job very well. Also, the convenience of the valet service is priceless!! Thank you!!!!

heidi patterson

Nov 24, 2014

Lauren was great and worked with me through the entire process. She was even able to get a last minute tire rotation added to my inspection.

Roger Corder

Nov 19, 2014

Joy was very helpful & informative & answered all of our questions to our full satisfaction!

Bugsttom

Nov 10, 2014

Very impressed, I the customer was kept inform constantly on the progress, which took 3 hr of troubleshooting the electrical problem. These guys are very good at their work.

Jdulam

Nov 4, 2014

Extremely good. Dan had great communication and they took care of my car .

Karla S.

Oct 22, 2014

I purchased my Countryman last year from Mini of Pittsburgh and continue to be amazed at their consistent exceptional service that keeps me an engaged customer. Chris Lasko and the entire team truly go above and beyond making the mini experience uniquely special compared to any other dealer experience. Jason took great care of me helping me schedule service after the purchase for my add ons and designing my customization. And Joy did an exceptional job with a personal one-on-one reacquainting and refreshing me on the features of my Countryman this week since I had to miss the recent 2nd Chance event. Joy was so patient, thorough, and helpful with teaching me how to take my mini experience to the next level. Thank you Joy! You rock! At the end of the day, it all about the experience. The mini is super fun to drive and Mini of Pittsburgh knows how to exceed customer expectations. Many thanks!

Rebecca Hilbert

Oct 16, 2014

Hit a pothole an blew out the tire. Had it towed late night (Wednesday) to Mini of Pittsburgh. Well before lunch the next day they called and had already had tire solutions for us which was most likely challenging as the tires on the car did not come from them so research I am sure was needed. The tire was delivered and placed on Friday and ready for a weekend of driving. All of the team at Mini of Pittsburgh are amazing! While I hate to have to bring my Mini in for any reason, I at least know that things will be done right and quickly. Anytime I have to come to the dealership the experience is always the same: exceptional! They set the bar for others to reach!

Mitchelll Sallitt

Oct 8, 2014

It's always good. Professional, competent and, at the same time, light and comfortable. It's a good place.

sandhya varanasi

Oct 7, 2014

It was very good. All the employees were very nice and friendly and helped me out with all of the things related to the car.. Service was very good.

James Bluhm

Oct 2, 2014

My service has always been first class. Even when it takes longer than expected your have taken very good care of my car and Mini experience.

Sharon Stamper

Oct 1, 2014

Always friendly and ready to help you and answers.

April Mikrut

Sep 30, 2014

I loved it. Jarrett is awesome!!! He knows so much about the Mini's and answered all my questions. I like the fact that he wanted me to get the car I wanted; not just push me into whatever car to get a sale. It's nice to go to a car dealership where the staff is friendly and not pushy. This is my second Mini purchase and I love it. I will continue to do business with Mini in the future.

lindsay berdell

Sep 29, 2014

I am currently driving the second Mini that i purchased at Mini of Pittsburgh. I LOVE my car!! . Also, all of my service visits have been great!

Nancy Rosensteel

Sep 25, 2014

Friendly,knowledgeable experience from all staff. Looking forward to dealing with them again in the near future. Thank You!

Barbara Jones

Sep 24, 2014

I have loved my two minis and hope to be a future customer if I continue to have such a great relationship . I have convinced 4 other people to buy from Pittsburgh so I am an advocate and love mini.

John Hartzell

Sep 23, 2014

The 2015 Mini will be our third one. The servicing of the car you provide is excellent. And when you say that the car will be serviced at 10 AM, you service it at 10AM. Since 2007 we had only to pay for new tires. We like how the Mini rides and the gas mileage is great. We are very happy with Mini of Pittsburgh.

Carol Timney

Sep 22, 2014

Jason is the BEST! My Experience couldn't have been better. So happy...thank you!

Chris Lasko

Sep 19, 2014

Lauren was very Attentive. Great communication and status updates.

JumboD

Jun 11, 2014

It's seems that people are in love with these toy cars no matter what kind of experience they have at this dealership since other reviewers have posted positive feedback. I have never been in a crappier more broken car for 20 thousand in my life. Several things were wrong with the car. It's no wonder on my test drive things were not working as they should have been since the reviews all talk about endless quality issues. But when we spotted serious safety issues with the car we were being sold, the salesman's first instinct was to deny them and try to explain them as routine wear from a 1 year old car? They needed fixing before sale just to be safe for crying out loud. Later he backed down and admitted they were bad and probably should fix it, but still they wanted above market prices for a car with serious issues? Circle talking was their sales pitch. I would never go back to a dealer who tries to put me on the defensive. I selected a much better car elsewhere where the salesmen were honest and had nothing to cover up. Very disappointed with the type of car but more so disappointed how I felt dirty after my experience with P&W Mini. I would never write an bad review on anyone on most occasions, good or bad. This dealership needs a wake-up call in customer relations. Go anywhere but you can buy from someone who actually treats you with respect and honesty,

Ann Bender

May 21, 2014

Lauren was courteous, knowledgeable and on top of the complex issues with my car repair. She was superb in answering my questions, in keeping me up-to-date with the progress of those repairs. It was a wonderful experience dealing with her.

Susanna Rose

May 20, 2014

Lauren was at the service desk and met me with a smile. She made sure I received great service in a timely manner. There was a bit of a mixup with the car, but when she was made aware of it she immediately saw that it was taken care of. She showed me empathy, gave me a Mini notebook as a gift and was a listening ear to some non-car issues! She went above and beyond, as did the other people in the service department.

wayne young

May 19, 2014

Had the car picked up and back with everything taken care of. Always good to know there isn't anything to worry about.

Clyde Albert

May 16, 2014

Lauren did a fantastic job taking care of me and my MINI. She clearly explained everything and even took me to the service tech (another extremely helpful and friendly person)to show me what was going on with my MINI. I was also offered a no hassle loaner. Dan and Denny, the other two people in the service department, were also willing and helpful to Lauren and I to complete my exceptional service experience.

veronica bagnato

Apr 30, 2014

Jason is an exceptional young man. He is very thorough with his work. Keep up the good work! I love my convertible!!!!

Miranda maleski

Mar 25, 2014

Paula is freaking awesome!!!!! :-):-):-):-) ...........................

michael waligorski

Mar 18, 2014

Jarrett was awesome i love my mini paceman!!! ..................

Fred Sherman

Mar 17, 2014

Joy's great and so is Moriah .............................

pvgp83

Feb 21, 2014

Theo Vasser was my salesperson- he was AWESOME !!! He was very helpful, answered all my questions and fun to work with. I am VERY happy with the purchase of my new 2013 Mini. The car is fantastic and so is the staff of Mini of Pittsburgh. I would HIGHLY recommend purchasing a car from them !! THANKS !!!!

AFWingnut

Mar 20, 2013

I have been buying cars over the past 35 years......without a doubt, Morgan McLane from MINI of Pittsburgh made ordering my latest car the very best experience I have ever had. No pressures or hassles....his goal was making sure I ordered the exact car I wanted allowing me to take as much time as I needed in making this investment. It is refreshing and rare from my auto sales experiences to be talked to by someone that knows the car thoroughly, and knows exactly how enthusiastic I am about driving. Did I mention this is the second MINI I have purchased in two years from MINI of Pittsburgh? Kudos to the entire sales staff, MINI folks are the BEST!

firelady7

Jan 31, 2013

These guys are the best. I bought my car at a local Chrysler dealer but wanted to have it checked by someone that knows Mini's. They were fantastic. They checked the car in dropped me off to shop and picked me up. Jason Karpa, when the car was done, went over the car for at least half an hour. He showed me things on the car I had no idea about. He was so helpful and everyone was so friendly. They treated me like a long lost friend. I can only imagine how great it would be to buy the car there. They really know there stuff. I will recomend anyone with a Mini or thinking of getting one contact them. I was happy with the car before but now I know everything is correct on it.

bickerton1

Dec 26, 2012

When I ran into Morgan at Mini of Pittsburgh, I knew he was the only sales representative I wanted to deal with. He's down-to-earth, patient, friendly and found me an awesome Mini. If you're looking to work with a salesman who treats you like a good friend and not just another customer, Morgan is your man.

martich

Nov 25, 2012

Despite a difficult situation Michael Jerry from Mini went out of his way to provide the best mini service at the best price and to ensure that I was satisfied. LBM

LindaMToy

Jul 31, 2012

I must admit that I would not have always given this rating to this dealership as I have not always had good service there. That said, it appears that many things have changed over the past few years. The service Department is neat and clean, there is always someone there to greet you and to help you. The Service Advisers (not just Michael but also Dan)have been extremely professional and courteous even during the times that I may not have been so easy to deal with. This dealership has made improvements in customer service that deserve to be recognized. John Thompson was the first one there who took the time I felt I deserved and made me feel like I was important as a customer. I know that he does not take the credit for transforming (in my eyes) the service department and credits the entire Mini team for their efforts. I applaud him for that and look forward to future visits.

Hesslerphil

May 31, 2012

Jarrett Matson went out of his way to insure that I would receive the exact automobile that I was looking for at the exact price. His nationwide search for a vehicle yielded the MINI that I had been searching for with every detail receiving the appropriate level of attention. The trade-in, money-down, and monthly payment were located within an impressive timespan. The level of professionalism, even at this caliber of dealership, was both competitive and exemplary-salespersons actually vie against each other to please the customers. When the head manager was called into play, he was amiable, generous, and circumspect in his dealings with both me and the man who had sold me the car. I am convinced that MINI of Pittsburgh is the premiere location in our region to buy this level of vehicle. Jarrett will take care of you.

LaurenSoltis

May 8, 2012

This was my very first experience purchasing a vehicle. Coming into the situation, I knew I wanted a Mini and Audrey was both professional and a friend. She made the entire process fun and smooth. Following my purchase she also made sure everything was taken care of and took the time to answer additional questions about my vehicle. The entire dealership is inviting and fun. I look forward to my next purchase with Mini of Pittsburgh.

mas232

May 5, 2012

Audrey was a great salesperson, she listen to what I requested be included on my first MINI and then she began to give me everything I wanted in my dream car. She was kind, courtesy and just a great overall person. Thank You Audrey for making my purchase an easy process.

bill_c

May 3, 2012

The shuttle service was excellent, even though they had only one driver and there are usually two. My service advisor, Eric A was great to work with- the service dept was really busy that day, but he made sure my car was diagnosed by early afternoon and called me as soon as they were done. He explained in detail all the steps they took to find my issue and pointed out some other issues that I should keep an eye one.

jlamantia

Mar 9, 2012

Jason went above and beyond to find me the Mini that was right for me. I was very specific as to what I wanted and had a limited time frame in which to find it. I am so happy with my Countryman. It is perfect. Love my first Mini!!!

Rustknf

Mar 1, 2012

This was our second purchase through Mini of Pittsburgh. When we decided to purchase a car for my wife, we knew we wanted to deal with Jason as he was kind courteous and a great listener. He wanted to make sure that my wife was "smiling" when she picked out her mini. We would recommend this dealer and Jason to everyone as he is a true professional and helped us to be a "mini" family! Jason made sure that her new car had all the things that were important to her and took mthe time and effort to make that happen. Everyone at the dealership is willing to help and they work as a team where you feel like a friend or family when you are there. After our purchase, there was a slight issue with the check engine light and Jason was very quick to respond to our concerns and arrange for my wife to come in and the car looked over thouroughly. As you can see, we are very pleased with our experience and thank Jason and all at Mini of Pittsburgh for helping us!

tdawnc

Feb 28, 2012

Jason was very knowledgable and professional. He was very enthusiastic about the product he was selling. He was able to find a car that met all my criteria and fit my budget. He introduced me to the everyone at the dealership, including service and finance. Overall it was a unique car buying experience.

kamccle

Feb 28, 2012

Everyone was very friendly both to me and my teenage daughter who was with me. They worked with me up front to determine what I could afford, then only showed me vehicles in my price range. There was no hard sell, only true customer service.

catherine tolliver

Feb 28, 2012

Good follow up. Thorough explanation of the Mini countryman we bought. Professional. Good solution finding skills when given a challenge by the buying process through no fault of his own. Plan to follow up with additional questions and clarifications of car features.