Used Cars for Sale at Mission Chevrolet in El Paso, TX

James/Marina photographer

Aug 12, 2016

Everyone is very attentive, ready to serve and most of all everyone greets with a smile. At no time do you feel lost or confused as what you have to do excellent!

Danny

Aug 5, 2016

Always like the service there. Been taking my 2010 camaro there most of the times after bing it at another dealer. I bought my new 2016 camaro with them because of that. So far I got no complaints. Keep it up Mission.

Don Colyer

Jul 28, 2016

I took my 2005 corvette into service to repair a roof panel deficiency and it took almost two weeks to complete. It was not the Mission Chevrolet Service Staff, if fact, they were outstanding. Mr Stephan Telemantes, Service Director was outstanding simply because he refused the initial work completed by Bravo Cadillac Body Shop on the roof panel, he truly understands the importance of people's vehicles and it shows through his quality assurance. Ms. Claudia Parga, Service advisor was on her game. she constantly kept me informed of the progress of my car and I truly appreciate that level of service. Hats off to the Mission Chevrolet team, not so much for the Bravo Cadillac team.

coachdt22

Jul 24, 2016

The dealership was very professional and took care of us very well. The problem with our vehicle was diagnosed and fixed.

Alvarez A.

Jul 15, 2016

Sales person (Jeff) great to deal with. No pressure and smooth transaction. Keep it like that and will buy my next car from you. Thanks mission Chevrolet and staff.

CesarG

Jul 13, 2016

From the first day i arrived at dealership my salesman was excellent throughout the whole purchasing process. My experience with another dealership (cough),ford, was awfull(lol)but after experiencing my 2 vehicle purchases through mission i will likely purchase again with them in the future.

Jose E Serrano

Jul 6, 2016

Your sales people were great and were able to work for us.

Ratliff

Jul 6, 2016

Great customer service and great acknowledgement of the vehicle, great friendly staff.

Bill

Jun 22, 2016

Our sales person, A.B. Ortiz was very friendly, listened to what we wanted and helped us get the vehicle we wanted with very little waiting time, He was very knowledgable about the vehicle and very helpful. The whole dealership experience was non stressfull which we really appreciated.

Ang.casas82

Jun 17, 2016

My husband and I walked into mission Chevrolet today and left today with a new 2016 Malibu. Through out my lifetime I've bought 5 cars. Today was hands down the best experience. It was quick, easy, and straight to the point. My husband and I want to thank Rick Payan personally. I would highly recommend mission Chevrolet to anyone I know that asks. Thank you from the Casas family.

Holger

May 28, 2016

Great service with a personal touch. Matthew Bowman is a very knowledgeable, approachable, and courteous service advisor who went the 'extra mile' in accommodating my needs. He made me want to purchase my next vehicle at Mission Chevrolet again since a new car purchase is much more than just buying a car. You are buying a product initially but you are also buying the after the sale care as well. Service is what it's all about and Matthew does it with a smile and I appreciate that. Well done!

Art

May 17, 2016

I took my Camaro in for an oil change and I was in and out in less than an hour! Friendly staff and great service!

Gina

May 16, 2016

5 stars plus... Great service from beginning to end. Our sales rep was Ruben, very professional, he was on top of everything, from what vehicle we wanted and the best deal we found from anywhere else. Our family is grateful for the opportunity in buying out beautiful new truck!

Ray B.

Apr 8, 2016

The service department damaged something with the oil, and oil leaked overnight, but after taking it in and after speaking to a supervisor, my car was fixed the same day at no additional charge. I am not happy that this happened because I had to leave work early to deal with this, but I'm thankful that the problem was taken care of.

David G.

Mar 30, 2016

Manager (Mike) and sales person (Julio Alvarez) were very courteous and patient with us. This is our 5th vehicle purchased here at Mission. Definitely will be back.....

Gina Rojas

Mar 18, 2016

We had an excellent experience buying our brand new Camaro at Mission Chevrolet! The entire staff was friendly and professional. They all made the whole car buying process easy! I will definitely recommend this dealership if you are looking for a car any time soon! Satisfied Customer Gina Rojas

Calderon Family

Mar 17, 2016

The entire experience of purchasing a new car was very positive and efficient. Staff was professional and courteous from the top to the bottom.

Satisfied Customer

Mar 2, 2016

I had a recall on the power steering done. The whole process went smoothly. I dropped off my vehicle on a Wednesday and picked it up the next day.

Xochil Foxworth

Feb 5, 2016

I really recommend this place. I have purchased vehicles here several times. My salesman, Julio Mendoza did an awesome job helping me! I got a great deal!!!

lamrich

Jan 21, 2016

Mr. Anthony Arnwtte greeted me promptly and courteously upon arrival. Anthony asked me appropriate questions in helping me choose the correct vehicle to fit my needs. I was shown several vehicles that Anthony thought might meet those needs. He was very patient. I was permitted to drive the car he to show my wife.Upon return all the paperwork was completed in an efficient and timely manner.Anthony provides an excellent buying experience

Patricia

Jan 11, 2016

Bobby Chacon was very helpful both on the phone and at the dealership. His approach with customers is very professional, knowledgable and friendly. Your're fortunate to have him on your staff.

Miguel

Jan 2, 2016

It was a great experience. The sales representative that assisted me was very helpful and never stated false information. The people were also very friendly.

vince20

Jan 2, 2016

Anthony greeted us with open arms to chevrolet and made us feel right at home. Mr. Arnette answered every possible question we could ask and still gave us more information. He created a very warming environment and helped us a great deal as I am a first time car buyer. I definitely will buy my future cars at chevy as anthony has mad it an amazing experience.

Arlene

Dec 31, 2015

The service agent really made it about us! It was an amazing experience and our car was ready the same day!

Arturo

Dec 29, 2015

Everything was great I had a appointment and my service advisor Jacob was a great help even advised me I had recalls I had no idea of...

Ismael

Dec 27, 2015

Fastest service anywhere. Oil change, tire rotation, courtesy wash, and multi point inspection in less than than an hour. You cant beat that. Thank a lot,

Claudia

Dec 25, 2015

Every time I need to have my vehicles service my first choice is always Mission Chevrolet due to there wonderful customer service they are very quick but very knowledgable on there doing they always answer all my questions and leave me with a good impression

Maricarmen

Dec 22, 2015

This is the 7th vehicle we have bought here and we are always treated with the highest respect and professionalism by all the staff. Special Thanks to Blane Wagoner and Sergio Acevedo for always working with us in getting the vehicle we want and for maintaining great communication after our visit and assuring that our vehicle and services that are required are taken care of!

John

Dec 19, 2015

Experience was overall good. The only complaint I would have, which is small, is that the financial manager was extra pushy when trying to sell extended warranties.

Isela

Dec 16, 2015

I asked my daughter to take the truck in for service and everyone was super nice, although she is deaf and communicates with sign language, she had no problems with anyone and was treated very nicely.

Walter

Dec 2, 2015

Prompt Service. Excellent communication. Took care of my problem and my annual vehicle inspection which, of course, I hadn't even thought about.

Daniel

Nov 28, 2015

From the initial call to Mission Chevrolet through delivery we had a great purchasing experience. Our sales adviser, Francisco was very knowledgeable and helpful. This was our fifth GM truck purchase, and by far our best in terms of customer service, and care. We are enjoying our new Silverado's features and ride. Thank you for the great vehicle upgrade experience, we didn't feel like just another customer, but rather more like family. We look forward to future business and we have recommended Francisco to other family members and friends.

Jose

Nov 28, 2015

My experience was plesant. I was greeted when I got there and the Rep. showed me the way to the Lobby and offered water or soda. In the lobby, center table, they had snacks which I thought was nice on their part.

Marta

Nov 27, 2015

i arrived without an appointment and the clerk helping mewas very professional and told me it would take one to oneand a half hours to process what I needed done and true tohis word, they completed the work in the time specified.

Ignacio

Nov 25, 2015

I had my previous truck for 23 years. I was looking for a truck as the same level as my C-1500 Cheyenne and found a parallel. The Silverado work truck but with all of the amenities(cruise control , power windows, horse power, etc). With the help of one of your excellent salesman Ruben De La Rosa, I was able to find and secure a very affordable plan. Thank all of the staff at Mission for making this purchase possible.

Matthew

Nov 25, 2015

Richard Drost took very good care of us, and treated us like family. Even after the sale, he is still maintaining contact with us to ensure that we are fully satisfied. Something that is almost unheard of these days is an excellent customer service platform. I have dealt with other car salesman in the past who wipe their hands of you once the sale is complete. I can't begin to show how thankful we are to Richard Drost for exemplifying y'alls "Whatever It Takes" motto. He has gone above and beyond the call of duty to take care of us, even remembers our names when we see him.

Norma

Nov 20, 2015

Met all my expectations...... The service representative was very polite and answer every question I had. Job was done fast......

Bobby

Nov 19, 2015

This was my very first visit with the service dept and I must say I'm very impressed. I received a reminder call about my appointment, I was quickly greeted upon my arrival, and my vehicle was serviced and even washed, making the entire experience a "piece of cake"! Outstanding customer service - I couldn't be happier.

Jesus

Nov 15, 2015

Very knowledgeable and friendly customer service. Willing to go the extra mile to help the customer with rebates and or special promotions. Thnx mission for the awesome experience..

Rosa

Nov 14, 2015

Not only were we treated professionally but we felt like the young staff that took care of us were like our own grandsons making sure we were satisfied and happy with our new vehicle. Great service overall.

Charles

Nov 12, 2015

I took my 2014 Silverado in because an A/C line had leaked all the Freon out and to get the recalls performed. Jorge took care of me right away and my pickup was ready on the second day.

Armando

Nov 11, 2015

Sale professional Oscar Gutierrez was of great help. He took the time to explain the ovarrall status of cars and the important economical feature I was looking for. Felix Dominguez was a great help explaining the overall coverage of my car and was on point on every single detail.

Rosa

Nov 11, 2015

Overall it was just a great experience all around. Gianni helped us get the exact truck and price we wanted definitely coming back again for our next vehicles

Jason

Nov 11, 2015

Blane Wagoner was awesome! He made us feel comfortable and answered all our questions. We feel that we got the car to a fair price. Since the car we bought was a present for our daughter - he even put a bow on top when we picked it up!

Brenda

Nov 6, 2015

George is the one that helped me, first on the phone and then in person when I arrived, Friendly, knowledgeable and listened to me about my car.

Francisco

Oct 28, 2015

I took my truck to get the onstar module replaced, the truck got fixed on a timely manner, the service advisor offered a courtesy wash also.

Oscar

Oct 20, 2015

Great service even I came back with some questions the service was great when I asked if they can wash my car engine they did it in few minutes at no cost. Thanks a lot

Francisco

Oct 17, 2015

The service was great. The service guy attended us nice, he called us to know the issue with the vehicle without us having to call him. The salesman Oscar Gutierrez was helping us also to get the vehicle diagnosed. He also called us to let us know the vehicle was ready.

Carol

Oct 16, 2015

As usual, my experience at Mission Chevrolet was professionalism at its' best! The services I requested were done on time & they even washed my car! My car looked shinny & brand new. I left with a smile. Thanks!

Juan

Oct 15, 2015

It was a little time consuming but overall the people at Mission help us get the vehicle that we wanted and at the monthly payment that we requested than you Fabian, Hector, and every one that help us get this done.

Raquel

Oct 13, 2015

Everyone was very helpful. Fabian is an excellent salesman. He answered every question we had. He was very polite and met all of our needs. We were very satisfied with our visit to mission Chevrolet. All the staff was great. We would definitely recommend it to our friends and family. Happy customers!

Ernestina

Oct 12, 2015

Was able to get an appointment on the day and time I requested which worked out perfect for me. My vehicle was completed within a hour after my scheduled appointment time.

Jose

Sep 30, 2015

Salesmen were excellent! Knew product very well and how to close the deal. On the other hand, your service department did very poorly. Took in the vehicle two days later for a car wash and found dirt and trash under the driver seat plus they stole my wife's handicap placard from the passenger seat which I left there. In essences I give that department a very poor rating. I went in today to pick up the car license plates and salesman didn't come out to greet us even after the receptionist told him we were there waiting for him. I will not recommend Mission Chervolet to anyone.

Juan

Sep 30, 2015

I was able to make an appointment to take my vehicle in for service with Mike Nunez. Arrived the date of my appointment and I was promptly taken care of without any problem whatsoever. Great Job Mike!

Lorenzo

Sep 26, 2015

As usual, great service.... Oscar my salesman and Mike the Manager always take care of me... 6th car I've bought with Mission and will continue to have my business.

Amanda

Sep 26, 2015

I was extremely satisfied with the help and service I received. Everyone was friendly and happy, which is something rare nowadays. This was my first car purchase and I am very happy with my experience.

Enrique

Sep 24, 2015

We had an appointment with one salesman but he was with another customer at the time he arrived. He got us another salesman who did an awesome job in helping me and my husband. We explained our situation and he jumped to helping us and we drove off the lot with a brand new truck. After so many other dealers had denied us I was about to give up hope but at Mission Chevrolet they helped us and we will drive 2 hours just to get a good deal. Thank guys

John

Sep 16, 2015

My experiencia was great. "Coach" didn't attempt to sell me something I didn't need or upsell me something I couldn't afford. He worked with my budget and got me into a car I love. He was patient and understanding with my needs regarding my purchase. He was even a good sport when I got him to say "how bout them cowboys" since he looks a lot like Jimmy Johnson.

John

Sep 15, 2015

Salesman, Oscar Delgado truly was a great guide in buying my 2015 Camaro! He was very much friendly & knowledgeable. Mission Chevrolet team was awesome!

Viena

Sep 8, 2015

I bought my car on June 18th . From the start the on star did not work. They ordered the part. I went on Aug 31st to have the part installed. I was given a loner. 4 hours later I received a call that it was ready. When I got there, they told me the on star part had arrived defective and took my car home. Now I have to wait until 3 weeks for the part to arrive. They did repair the driver handle that was loose. Unfortunately, I'm not able to use my Bluetooth either.

Tomas

Sep 4, 2015

I got my car fix and that's what I wanted good job took some time but definitely got it fixed thank you guys

Javier

Sep 2, 2015

I was used to seeing salesmen almost tackle you as soon as you put foot on the lot and this experience at Mission where you weren't accosted as soon as you step foot on the lot was a lot easier experience. My salesman, Blane Wagoner was very easy to work with and very helpful

Diamond

Sep 2, 2015

ROBERT WAS VERY FRIENDLY AND WENT ABOVE AND BEYOND TO HELP ME GET MY DREAM CAR! VERY COURTEOUS STAFF..EXTREMELY PLEASED WITH THE SERVICE I RECEIVED

Manuel

Aug 31, 2015

Jorge Marquez our service advisor provided excellent service keeping us informed every step of the way. Mission Chevrolet provided us a loaner vehicle and the work done was excellent. Mr. Marquez went above and beyond the service that was provided.

Pedro

Aug 30, 2015

My visit to Mission Chevrolet was excellent. I had an appointment for my first oil change on my Silverado and was taken care of promptly. Thank you for the service provided.

Roberto

Aug 29, 2015

My car waited 25 minutes outside to be sent to the car wash after the mechanic finished his work because the people that take your work order get together to be talking,

Robert

Aug 29, 2015

Very friendly people, enjoyed dealing with Gabriel Castro who made sure we were hydrated in the three digit temps weather.

Juan

Aug 28, 2015

I brought my new vehicle in for something I had missed during the delivery. Everyone from my salesman Francisco Hernandez, Mario, the young man who did the delivery and setup of my car, and Mike Nunez the service advisor were all very helpful and courteous. They set me up with an appointment to bring my car in this upcoming week to get the issue fixed. Now that's service after the sale. Thank you all for making my purchase even more positive. I'll definitely be recommending all of you to family and friends and anyone else looking for a vehicle purchase.

Ruben

Aug 28, 2015

It's always a pleasure doing business with Mission Chevrolet, Adrian and Felix are always making sure I'm taken care of, thank you Mission.

Maria

Aug 26, 2015

The services was well done I am very happy for the purchase I made here in mission chevrolet. Thank you very much

Richard

Aug 22, 2015

Shuttle service was great. Periodic service completed quickly. Failure of state inspection unfortunately was not originally conveyed as means to remedy.

Olga

Aug 22, 2015

They took care of everything from the tow truck fee to a rent. The the work was still covered by the warranty.

Karl

Aug 21, 2015

Julio Mendoza, and the entire staff was very helpful from start to finish . Mission Chevrolet was my 2nd dealership that day, since the 1st wasn't' at all helpful.

Jesse

Aug 20, 2015

The service was great. Wasn't able to get the truck I thought I wanted but I was able to walk out with my dream car, a camero!

Edmundo

Aug 19, 2015

Service was great but not too happy of having to get schedule an appt to have my vehicle serviced. Thought that was the whole reason for you all being next to the freeway was to get more people into your dealership for a sales and service.

Ricardo

Aug 14, 2015

It is great that I am able to set my appointment and go on the date and only wait 1 to 2 hours (more like get a bite to eat) and my truck is ready.

Alejandro

Aug 13, 2015

Great customer service! Our sales person Blane wagoner was great he got me into the truck I wanted. Definitely will recommend him and mission Chevrolet to family and friends.

Diana

Aug 13, 2015

We always receive great customer service at Mission Chevrolet. We have dealt with many other dealerships in the past and Mission is by far the Best.

Martin

Aug 12, 2015

My family really enjoys every visit to the dealership. The people who work there are very helpful and friendly. Overall a very nice experience.

Michael

Aug 7, 2015

Brought my Impala in for Wiring harness recall work was donecar was washed then returned to me in about 4 hrs.

Francisco

Aug 6, 2015

Mr. Juan Mejia the salesperson, very professional and was very helpful and friendly. He understood what I needed and wanted.

Jose

Aug 4, 2015

Sales Associate was extremely cordial, Sergio did everything in his power for us to make the right decision and drive out the dealer happy with the best car for us at the monthly payments we requested in order for us to afforde it.

Rocio

Aug 1, 2015

Great experience. Would definitely recommend or sales consultant Mike Varela as he took vertu good care of my family and myself.

Michael

Jul 31, 2015

Mission Chevrolet, as a dealership, was fantastic! Oscar Vielma, our sales agent, was very helpful and friendly, as was Eddie de la Canal, the finance rep. The sales manager was great to work with too. And last, but not least, Adrian Maese the customer service manager was outstanding as well. Adrian even remembered us from when we bought an Equinox here about 5 years ago. The purchase process with Mission has never been a hassle at all (time consuming with all the paperwork and finagling with the finance company but that is expected). I will shop here again and recommend Mission to all of my friends and family. The ONLY issue I have is with General Motors quality control. A day after I bought my 2015 Camaro, the ignition key would not come out. I had to take in my 1 day old car in for service. I do not expect these types of issues with new cars, especially a model that is not new and has had the bugs worked out. That would be the only thing that would keep me from buying here again. As reference, I have a 2010 Toyota Tundra, from day 1 I have never had a single issue with it. If the General would give me that type of quality and reliability, I would by all of my cars/trucks here. But, I have to say, when I called Oscar and Adrian about the issue, they were great. They kept in touch and kept me informed of the progress of the diagnosis and fix. Gene Torres, the service agent, was great too! He kept me informed as well on the progress and made sure to have my car back to me that same day. I will bring in my car for service here too because of that level of service. A big thank you to Oscar, Eddie, Adrian, and Gene!

Richard

Jul 29, 2015

While hospitalized, my friend took my vehicle in to have battery replaced. A bad battery cable was replaced and all work including battery was covered under warranty. Thanks and excellent work Mission Chevrolet Service Department.

Rafael

Jul 29, 2015

The sales person was very knowledgeable and courteous. We were very pleased with the prompt service and overall experience of your dealership staff.

Reyes

Jul 28, 2015

Nothing to add at this time but the appointment set up is great I was in and out in about 1hour

Teresa

Jul 24, 2015

I was able to have necessary repair done to my vehicle, in addition to getting my state inspection sticker in a reasonable amount of time. Also got a car wash, very much needed.

Lucio

Jul 24, 2015

I am really happy with the service that was given. Very timely on the updates. Also the options were explained well and they helped me to take a decision while the parts replaced were ordered and received.

Marianne

Jul 17, 2015

I have purchased 3 vehicles from Mission Chevrolet and my experience there has always been wonderful. I have recommended Mission to anyone I know that is in need of a new vehicle.

Eduardo

Jul 17, 2015

- Been there for a Oil change, a recall and a replace of a button who is peeling.* I did not receive the service ticket/order number.* I knew the fix will take just a pair of hours, the guy told me most of day, so I take the charter, my plan was to wait for it and walk around the stores, I was right about two hours later I received the call, the car is ready.* My car is 2014 so is all covered, wished the guy told me there is no charge for your oil change, the recall is covered, like also the button, to be not worry about surprises.* Did receive a call to pick me car, I did, few hours later receive another call to pick my car now from the guy, I told him I already have it.* Days later receive a call from the guy I leave no message about the issue, just his name and phone, I call back he not take my call, So I wonder Is the pending part (Button) ready to install?, why he call?, So I guess I need to call, wish he insist and try to reach me.* The new charter guy is a polite guy, nice ride home; wish Chevy not text him, so he not get distracted, like he did.* The services guys, all, looks boring, need to show energy/motivation/customer service oriented.* I will recommend Chevy service only If I speak with my relative or friend first, about issues like don't forget to ask for the service ticket number, ask if the oil or warranty service is covered, how long will take the service so you know if you wait or take the charter, the service guy will not give your car when done you will need to ask to a clerk if everything is done, like is the recall done?, is the oil change done?, Is the peeling part done?, when is the part ready to install?, will receive a call?.** Thanks for the donuts, the coffee, the WiFi, the water bottles, missed the newspaper.

Celina

Jul 16, 2015

Randy Clark provided excellent customer service, he wasn't just interested in his part of the sale but making us feel like we were long time friends. He is an excellent at his job. I will be sending all my friends & family to him. They went outta there way to bring over my new car to my location in Hobbs NM I'll always buy from Chevy and mission chevy

Vicente

Jul 14, 2015

All was great except I waited 10 minutes on the red carpet waiting for someone to approach me for help. Had to ask across that I wanted my vehicle.

Juana

Jul 11, 2015

Salesperson was very courtious and knowledgable about the cars we looked at. He helped with all the purchasing process from start to finish. Will gladly go back when looking for another new car.

Jeffrey

Jul 9, 2015

we enjoy having both vehicles serviced at mission Chevrolet. They do a great job, hardly every have to wait long on services.

Ramiro

Jul 9, 2015

This dealership paid more attention to our needs the salesman that we got us his full attention and gave us option on the vehicle that's why we are coming back to mission Chevrolet for are next vehicle thank you for the awesome experience.

Richard

Jul 3, 2015

I was treated Very Well by Steve Talamantes and Gene Ramos along with Jacob the Oil service attendant. Its about time Mission gets someone in as Service Advisor who Knows Customer Service...

Angel

Jul 3, 2015

This is my second Chevy Silverado I purchased from the friendly sales staff at Mission Chevrolet in the last 4 years. Mike the sales manager made it fast, friendly, and hassle free experience. I have recommended and will continue to recommend friends and family to visit Mission Chevrolet before they go anywhere else to buy a vehicle.

Sergio

Jul 2, 2015

very helpful service personal. was helped and advice of what was the problem with my vehicle. good experience at mission Chevrolet dealership. thank you.

Tomas

Jul 1, 2015

My visit and purchase at Mission was a great experience. The sales man was of great help we got all the information we need regarding our purchase, he helped us get a great deal and was very honest and helpful on our decision.

Angelina

Jun 30, 2015

my experieced was wonderful, your employees were just very helpful especially in obraining my loan thank you very much i am so happy with my new truck

Lydia

Jun 29, 2015

Went in for scheduled maintenance. Dropped off my car and was called when ready, avoiding a long wait in the lobby. Thank you Service Department!!!

Arturo

Jun 27, 2015

Jacob the service advisor was great he answered all my questions and concerns and my truck was fix in a fast and timely manner...

Lorraine

Jun 27, 2015

Sal Solis was outstanding but I Am the one who bought the truck David Ybarra Lorraine son. This is the second vehicle that Sal has helped us out with I will definitely come back there again when its time for a new vehicle and i will send any one I know who is looking for a vehicle there Very happy customer David Ybarra

Karen

Jun 21, 2015

To be honest if it were not for the great service we get at Mission Chevrolet, having to bring my car in for yet another recall would make me question buying another Chevrolet. Mission Chevrolet always takes care on us. They are quick and I can trust the work they do. Thank you Mission

Edgar

Jun 18, 2015

my online apt was not in system and service member took me in and still help me get a appointment and oil change very glad for the hospitality and excellent service.

Michael

Jun 18, 2015

Everything was perfect. Great car wash too...I wasn't expecting that but they did an awesome job. Your service department deserves a raise!!

Alfredo

Jun 5, 2015

I'm not going to lie. It is very stressful buying a vehicle but the sales people were very respectful. Service Manager was very helpful showing us how the truck functions. He answered all our questions about the truck. Overall the experience was okay. We would recommend your dealership to all our family and friends. Thanks!

William

Jun 5, 2015

my husband bought his Silverado truck from this dealership so he we went back there. Our Saturn was totaled and I was very sorry to see it go, but the Equinox is a very nice car. The salesperson Matthew was very nice, no pressure, we took our time. Our insurance company (USAA) handled all the details so all we had to do was sign. The finance manager( Austin Slaughter) who also handled the truck sale so it was a homecoming! All of the employees at the dealership were very pleasant. I did especially like the customer service rep (of course I can't remember his name) he got in the car with me and showed me every button and what it was for. I really appreciated this. As you can see by reading this you will know that my car was in the accident so the Equinox is my car! Thanks for all the help from the Mission Chevrolet crew!!!

Christina

Jun 3, 2015

Everyone at dealership went out of their way to make our vehicle purchase as easy and stress-free as possible. There were some problems with detailing of SUV but was taken care of quickly through a body shop. Overall appearance of the vehicle was excellent when we drove it off the lot. Instructions on how to work new technology inside the vehicle were clear, concise, and understood. Wanted to keep our service relationship with vehicle with Mission as we have always had excellent courtesy and professionalism with their representatives, especially with Cuas Ferrer, here in El Paso, Tx.

Robert

Jun 2, 2015

My experience was great however, the financial department needs work. Hector was not very good at explaining the extended warranty program and seemed to dismiss me. Understanding the extended warranty is extremely important and he just did not really care to break down the additional services that were offered. I probably would of purchases more had he taken the time to fully explain.

Pablo

May 29, 2015

Everyone at Mission Chevrolet was courteous, friendly and professional. We will definitely recommend Mission Chevrolet to family and friends. We have been Mission Chevrolet customers for over 20 years and we will continue to do so.

Adrian

May 29, 2015

Overall my experience at Mission Chevrolet was extraordinary. The staff was very professional, and they were there to answer any questions that I had. Not only did they help me choose a car that I really wanted, but it's the experience as a whole that I was very satisfied with.

Manuel

May 28, 2015

the sales guy luis marin was the best told him what I wanted he made it happen FYI he is one employee you want to keep makes youre company stand out from all the rest I went to 7 dealerships he was the only one that didn't try to pull a fast one on me. thank you luis for respecting my intelligence .

Mario

May 27, 2015

I was at Mission Chevrolet recently for an ignition-recall replacement. I was really impressed with the gentleman who attended my request. He was really friendly, approachable, knowledgeable, and furthermore; very considerate. I was offered to take a shuttle home, but I explained that I had no means for coming back to pick up my car. he really tried hard to have my car ready in about two hours!! instead of 6 hours or a full day!!! Unfortunately, I do not remember this gentleman's name, but he is in charged of the recall ignitions, But He really is a true polite, and professional gentleman!! Kudos my friend!! :-)

Ernestina

May 26, 2015

I received exceptional customer service. The service representative ensured my vehicle was not only repaired but t was kept aware of my the status of my vehicle.

Juana

May 21, 2015

Very please with staff and service. Service staff have great customer service skills, very professional and informative. They are very considerate of the costumer's time.

Jeffrey

May 20, 2015

I got there early for the appointment and got out earlier than I thought I would. The waiting room was very clean.

Vicente

May 20, 2015

I have always liked the service and always return to get enduring done that my car needs. I liked that when I go they take care of me and always offer help or ask if anyone has helped me.

Janelle

May 19, 2015

Very knowledgeable and patient sales staff. I came back to the dealership a few times after looking elsewhere but the service was always excellent at Mission. Very pleased with my purchase.

Radames

May 19, 2015

I love how you Goodman are taken care of immediately. They are very friendly, and listen to everything you have to say.

Ruben

May 13, 2015

I took my vehicle in for the recall on Camaro's and everything went very smooth and timely. My vehicle was done within 3 hours, I was very pleased.

Jesus

May 12, 2015

The dealer Arturo was attentive knew what we wanted and did not waste our time. He was very knowledgeable, kind and got us what we needed. He was waiting for us when we arrived .excellent performance..thx

Francisco

May 9, 2015

We have always been happy with service at your dealership. I did have one complaint on this last visit, our car was scratched on the rear door. Dont want to make a big deal out of it but after the carwash, eight inch scratch on rear door. We know the scratch was not there before the carwash and we assumed it was caused by a belt-buckle. It was up-high like if someone had stepped on to the rear bumper and sharp edge for belt buckle come into contact with paint. The scratch was so fresh that the clear coat strip was still hanging on to the paint. Like I said, didnt want to make a big deal cause accidents do happen, but in my opinion, belt-buckles should be covered to avoid such accidents from accruing.

Elmer

May 9, 2015

We were very please with the service that was provide to us. no pushy saleman and they listen to what we were looking to purchase.

Pablo & Conzuelo F

May 4, 2015

My salesman was fluent in both English and Spanish. I was treated respectfully and my salesman acted with integrity. He was extremely polite and went out of his way to answer my questions and to provide the vehicle I wanted. He also went out of his way to make sure that I was getting what I needed and would be satisfied after the sale. The representative from the business office was also knowledgeable and very helpful. I cannot say enough good things about my experience at Mission. It is the best car buying experience I have ever had, and I have purchased a lot of cars. Actually it is the best experience I have had in buying anything.

Edwin

May 4, 2015

Carlos was a very polite and informative sales representative. He was very knowledgable and willing to hear me out on what I was looking for. He didn't try and push any other cars. Once I found the car I wanted the finance gentleman was very polite and explained everything to me, he was a young man with facial hair and was also very helpful in terms of finding the right bank to go with for the best interest rates.

Lionel

May 2, 2015

Overall, I was completely satisfied with the effort to secure the vehicle we wanted. Salesman Blaine Waggoner treated us with courtesy and professionalism and friends will be recommended to see him when they go to Mission Chevrolet.

Richard

May 1, 2015

All charges for work requested was explained in advance. The completion time was estimated as less than two hours and was accomplished in 90 minutes. Excellent service by technicians and accounting personnel as usual.

Liliana

Apr 30, 2015

Julio Armendariz and Oscar Gutierres and Felix are great ! very knowledgeable in their business answered my questions and concerns, very friendly.

Arturo

Apr 27, 2015

Mr. Delgado was very informative and patient during our selection. Took his time to explain our options. The time from approval to visiting with loan officer was lengthy but overall experience was favorable.

Rachel

Apr 24, 2015

Just want to say thanks to Dallas for accommodating my visit. I had originally scheduled an appt for Saturday, but it did not go through. An appt was made for me on Wednesday the following week, so I thought but it was for Thursday. Due to a cancelation, I was able to get my oil chage. Thank u

Aaron

Apr 22, 2015

Mr. Juan mejia was excellant.. He got me in what I wanted and the price I wanted. I will be buying my Silverado from Mr. Juan next year..

Amanda

Apr 17, 2015

Ricardo, Adrian and Felix made our first car buying experience so easy and wonderful! Not once did we feel pressured or cheated into buying my brand new beautiful Camaro! I am absolutely in love with my new car and am so thankful for how great everyone treated us at Mission.

Linda

Apr 13, 2015

I appreciated that this time you all kept your end of the deal with my appointment. I made an appt for 10am and i was out of there by 11am. Thank you. I really appreciate that you showed respect for my time. God bless you.

Diana

Apr 11, 2015

The customer service was excellent, the service representative provided a detailed explanation of all the work that was performed on our car.

Roland

Apr 10, 2015

I noted several improvements since last visit. Looks like Mission Chevrolet is working hard to update their services and facilities. Thanks.

Aldo

Apr 9, 2015

Everyone was very helpful and friendly. We especially liked that they had someone explain everything about all the features the truck has.

Ruben

Apr 8, 2015

Are sales rep really pushed and got us the deal we needed to walk out with are new SUV despite being so late that says something to me commitment thank you Matthew b

Michael

Apr 8, 2015

Michelle Urias went above and beyond when she came to my home and picked up my vehicle. There was some confusion as to whether my vehicle actually had a recall repair completed or not. She made sure that it had in fact been repaired.

Alfredo

Apr 4, 2015

Sales person was very understanding in what i needed and gave me the honesty every car sales person should have

Edmundo

Apr 4, 2015

I will recommend Mission Chevrolet as long as I can comtinue to call and speak to my service advisor I will Not my arrangements online I have dealt my Cuas for 8 yrs amd now out of the blue I have to do everything online I dont think so What happened to the one on one Service.

Carmen

Apr 2, 2015

Everyone was attentive and friendly. Out salesman, Eddie Flores was terrific and di not try to hard sell us. Super!

Timothy

Apr 2, 2015

Very satisfied with the salesman, and everyone else involved in the sale. Extremely pleased with the purchase of the Chevrolet sonic

Leigh

Mar 30, 2015

It was a great experience. Ruben, Adrian and Mike took extremely good care of us. Got us into a great vehicle and made the experience easy.

Kimberli

Mar 30, 2015

If this is pertaining to the purchase of my new Traverse then our experience was outstanding due to Mike Camallie. Alot of new faces there at the dealership and you have lost a lot of great individuals. Our service and the expectations we have come to expect at Mission over the past 10 years has been very different lately. However, Mike continues to be a familiar face and makes you feel welcomed and goes out of his way to make your experience the best.

Alfredo

Mar 30, 2015

Very courteous! Very efficient! Liked that I was offered water and snacks while I waited. Will continue to do my oil changes here.

Rogelio

Mar 30, 2015

My wife and I purchased 2 vehicles on the same day at this dealership..we have been happy with the service and care the staff has given us since then.

Viridiana

Mar 28, 2015

Mr. Campos went above and beyond. His sales experience was undeniable based on the impeccable service he provided for me. He made my first car buying experience smooth and easy.

Manuel

Mar 20, 2015

The salesperson juan mejia and the gentleman in finance Carlos Gonzalez made the whole experience easy and enjoyable. Will definitely purchase ny next vehicle here and will recommend this dealership to my friends and family.

Neil

Mar 20, 2015

First dealership that actually treated me like a customer, I was thanked several times for my purchase and for choosing Mission Chevrolet amoung all of the car dealerships in town. Our salesmen worked with us to get the vehicle that we wanted at the price that we wanted.

David

Mar 18, 2015

Tracy "Coach" was very honest and at tentative to us. With his help were able to get a car that met all out needs and very affordable.

Enriqueta

Mar 14, 2015

It was my first experience buying a vehicle I am very satisfied with the service and my new Trax LT. Thank you!

Ricardo

Mar 13, 2015

I am really amazed at how great the employees are to the customer. My service provider was Jacob and he made sure I knew everything the service included. When I first signed for my car I was told I get four free oil changes. To my surprise, Jacob advised me I was getting two more free ones on top of my four. That gesture made my day. On top of that, my sales rep Oscar Delgado owed me a spin the wheel type of deal, he was very busy so he asked me if I wanted a full tank instead. I said ofcourse! I only had less than a quarter left. So I drove off with the best oil change service I had and with a full tank. Everyone in all the departments are very nice and approachable. Definitely the best dealership I have been in, and believe me I have had my share of dealership dealing.

Ruben

Mar 11, 2015

As always your people go out of their way to get the right car and price to the customer. I have bought about 8 cars from Mission and tell all my friends and family to go there. Thx Mission.

Graciela

Jan 23, 2015

Mr Tracy Jameson was fantastic, professional and very attentive to our new vehicle purchase. We felt very comfortable with the sales approach and the test drive of the 2015 Chevrolet Trax. Mr. Jameson was very courteous and knowledgeable of the vehicle's features, specifications, details, and accessories. Mr. Hector Duran made the paperwork process very simple, quick and understandable as we had no issues in getting the vehicle in a timely manner. Mr Mario Arenas was great assisting us and explaining the OnStar, Mylink and siriusxm accessories. He helped set them up and provided good insight on the operational features. Overall the great quality of service from these individuals made our decision quicker.

Mlydia65#fivestarsarenotenough

Jan 19, 2015

Words cannot express the experience at Mission Chevrolet, I would not say it was excellent because it was more than that (five stars are not enough). The personal service was the best. I felt as if I was the only customer there and as if I was part of the Mission Chevrolet family. Thanks to Steve Talamantes and all the staff for a wonderful experience. It was a pleasure to meet all of you!

Jesse C.

Jan 16, 2015

Went in for an oil change. Waiting 15 minutes before i was asked what i needed. I was told i needed an appointment and to Please Come back in 4 days. Unbelievable. This is after i called the day before and was told just to bring it in. I will never go back.

Victor

Jan 7, 2015

I commend my sales person Francisco Hernandez for following up after the sale.

Michael fields

Jan 6, 2015

The sales team was professional and willing to work with me to get me the best deal possible

ToddTX

Nov 2, 2014

It was a good experience. The staff was great. It was quick and easy.

EZLN

Oct 24, 2014

Had a great experience and was treated with respect and was a very pleasant time.

cesar

Oct 14, 2014

Jacob and Francisco were great they went the extra mile to help me to get the truck that i was looking for

Brian & Jacqueline Rojas

Aug 30, 2014

We went in looking for a new car and came out part of a new family. We were helped by Julio and Sergio, two amazing car salesmen who went above and beyond to get us into the car we desperately needed, they skipped the bells and whistles and got straight to our needs. They moved mountains so that we could get a car for our expanding family; we will be forever greatful to this team. They were amazing and we highly recommend it to everyone. From the bottom of our hearts we thank you Mission Chevrolet!!!!

Mary

Jun 14, 2014

I was very impressed with how helpful everyone was. Especially after the terrible way we were treated at Viva Chevrolet. All the people at Mission Chevrolet we had contact with were incredibly kind, professional and very knowledgeable, especially Jeff Sommers and Daniel Pineda. I highly recommend this dealership because we had such a great experience.

Brandi

Jun 12, 2014

Blane was fantastic during this whole process. He walked me through the cars I was interested in, listened to what I was looking for, and then talked me through what each of my choices had to match. He was quick to get me test driving my 2 final choices and made sure I had all my questions answered. The paperwork was completed quickly with an easy to see layout of cost and then we were quickly in to finance. Felix was great, very personable and explained all the paperwork simply. Michael walked me through the manuals and then each piece in the car. In total we were in and out in just over 2 hours - a fantastic amount of time which impressed myself and my father. We were both thrilled at the service and will both be back at Mission when either of us needs a new vehicle.

Darryl

Jun 6, 2014

We really had a great experience here. We got a great truck from here and we are very satisfied and happy. We will be returning customers in the future. And we will and already have spread the word about our experience here. Thanks! Special thanks to Alfonso. He knew what vehicle we wanted and the fact that mission helped us seal the deal on a great vehicle at a great price. Thanks again Mission!

Pedro

Jun 6, 2014

I was very well pleased with the service my wife and I recieved by your helpful staff. Everyone there made us feel at home and part of the chevrolet family. I will be glad to buy another chevrolet at mission

Carol

Jun 3, 2014

I'm used to Saturn's service which will never be beat. When we first started going to Mission Chevrolet, we were very dissatisfied. They have changed their system and made vast improvements. I was very pleased with the service I got this time.

Michelle

Jun 2, 2014

Armando did a great job in assisting me on making a choice of the beat vehicle for me. I got an anazing deal and i love my new 2014 chevy impala!

Ivan

Jun 1, 2014

They were very helpful and friendly. I didn't think I would get a new vehicle but they made it happen. I very happy with the service and very happy with my new truck.

Jay

May 31, 2014

Started slow but worked out great. Jacob was excellent at describing the different kind of trucks and packages available. The rep who went over in detail with us regarding the vehicle we purchased was thorough, plea sent and friendly. Overall experience was a tough negotiation but, after it was all said and done, it was a rewarding and accomplished experience with the dealership providing us with what they promised.

Cynthia

May 31, 2014

There's no other dealership I would rather do business with than Mission Chevrolet. The sales and service teams are the utmost in professionalism and courtesy. Thank you!

Danny

May 27, 2014

Took my truck in for a recall and the oil change mission had my truck done in less Than an hour was very satisfied with the service they even did a complimentary wash

Benjamin

May 27, 2014

First time here, the service advisor seemed friendly. It appears our car was fixed, no problems yet. The only thing I kind of didn't like is that the courtesy shuttle doesn't pick up customers at their homes or place of employment. I was told this by the service advisor. Other dealerships have that service.

Gonzalo

May 27, 2014

I would recommend this dealership to a friend. I have also taken my Toyota highlander to get service at your dealership.

Richard

May 24, 2014

All service reps, office personnel and supervisors were cordial, as well, humorous. The service was completed quicker than estimated. As usual excellent service!

Carlos

May 22, 2014

You offer a courtesy wash , waited 1 1/2 for the courtesy wash and did a real bad wash . Front end had real bad bugs . You guys basically just spray and dry the vehicles not wash the vehicles ..

Elvira

May 22, 2014

Don't remember the man name but he was great had not had that one on one customer service he took care of my blazer and me. Very happy thanks

David

May 21, 2014

Hector was very helpful in answering my questions and concerns. He did not push the sale, but rather assisted me in making my choice. Great job.

Dianna

May 21, 2014

Armando Varela is a great salesman!! He helped me in everyway possible. He deserves great recognition for all the hard work he puts into his job.

Jose

May 17, 2014

I understand that the dealership is busy, but I could see my Tahoe sitting in the parking area and not until I went to see if I could pay for the service did they move to take it through the courtesy wash. Another 15 minutes later I had to ask again as I saw it parked in the same area. I was a little surprised at the lack of urgency, I have always taken my vehicle to your dealership for service and have never encountered anything like this before. Thank you!!

Mark

May 15, 2014

I love the experience at Mission cheverolet. I will recommend every to to come to you if they are looking for a great vehicle and awesome service.

Valentin

May 14, 2014

I Have been taken my car for service ever since buying it in 09, excellent service every time , only 1 issue, it would be nice to get a free vacuum with a car wash.( just a suggestion).THanks

Julie

May 14, 2014

I love the fact that the dealership had teams. So if one of the salesman is busy the other takes over. Armando and Ramon are an excellent tag team and I would recommend them and the dealership to my family and friends for sure. Then your customer service team is also AWESOME!!! Mike and Mike were on the ball and getting things ready for me and my Nephew who I also took to buy a car. Danny the financial person was fantastic, he explained everything to us and made us feel good about our vehicles and the plans we purchased. Love, love, love this car experience!!!

Ramon

May 13, 2014

We had small kids with us. Therefore having a playroom or even a tv to keep them entertained would have made our experience better.

Josefina

May 12, 2014

When seeing the cars, I got explained everything. The difference between the models and why the prices. Got to drove the car and very good offers

Maria

May 7, 2014

We received the same professional, courteous and friendly service. We are satisfied with the service provided by the personnel at Mission Chevrolet. Great

Brian

May 6, 2014

You performed the oil change and tire rotation in a very timely fashion, I didn't have to wait too long.

Daniel

May 6, 2014

Professional salesmanship by Ceasar Zambrano and thorough financial explanations by Eduardo De La Canal made for an easy purchase decision.

Wanda

May 6, 2014

Two quick comments:1. Mission Chevrolet contacted me for a courtesy oil change and at the pick up time, the Clerk charge me $39.95. After I explained to her that it was a free service she gave me the keys.2. They did wash my car but it was still dirty, had black grease stains on the back door.The guys that received me and took care of my car were attentive and courteous.I had forgotten my first appointment and they rescheduled me for the following week without any problem. They also gave me a water bottle which was nice on that hot day. Overall it was a good experience.

Rodney

May 5, 2014

We came back to Mission Chevrolet because of the good experience we had when buying our preowned Malibu. The service was good and we are now enjoying our brand new Equinox. Although we are completely satisfied with our deal I see that we were not treated as well as other customers. Some things were forgotten and we did not get the full service we were promised. Just for future reference, the little things sometimes mean more than the actual sale.

Rosa

May 5, 2014

Mr. Zavala is an excellent sales representative. He helped us more than anyone else. Very professional, excellent feedback about the vehicle. He convinced me of buying this vehicle and will gladly comeback to purchase another. Thank you, Mr. Zavala and Mission Chevrolet.

Eva

May 5, 2014

I have always had the best service and getting to work is a priority so glad for the rental even for one day, plus I lost my blood donation card which means so much to me mailed back that was the sweetest thing ever and made my day a whole lot brighter. Thanks for all you do at Mission your part of my family.

Diana

May 4, 2014

Overall I am very satisfied with the service I received. However, there area couple of minor issues. The first one is that I mentioned to the Service representative that the front left wheel squeaks when breaking. They noted in the service report that they did not find any problems with the breaks, yet the Squeaking continues. Second, I did receive a courtesy car wash, which I appreciate, but the car was not rinsed properly leaving a film of soap on the car.

Michael

May 2, 2014

I want to thank one of your salesman named Jeff that assisted me with not only getting my vehicle serviced, but also with setting me up in a quiet place with internet connectivity so that I could participate in a conference for my job. This effort will always be remembered. Mission Chevrolet is number one in my book.

Marco

May 1, 2014

I FELT VERY CONFORTABLE WITH CARLOS I TOLD HIM MY NECESITIES AND WHAT I LIKED AND HE ARRANGED EVERY THING TO GET ME A GOOD DEAL ACCORDING TO NEEDS. I LOVE MY NEW CAMARO. I EVEN WAS UNDECIDED IN THE COLOR AND WITH ANY PROBLEM HE CHANGED THE COLOR ALMOST AT THE END OF THE DEAL, AND HE EVEN TOLD ME THE PROS AND CONS BETWEEN THE COLORS. THANKS!!

Rose

Apr 30, 2014

Oscar and other personnel at receiving were very helpful upon my arrival. They listened carefully to the symptoms I described that my car was demonstrating and they recommended I leave the car for full electronic diagnostic. Sylvia remembered me by name and actually brought out 3 vehicles to see which loaner would best accommodate my needs since I carry and use a walker. She offered me cool water and she acknowledged that I had my 5 year old grandson with me as she commended him on his safe behavior of walking close to Grandma to stay safe in the high traffic area--she even escorted us to the waiting room. While the electronic problem did not present itself again for inspection, I was reminded that if I had further problems I should bring the car back. During the 2 days they had my car, Sylvia accommodated my request to allow us an exchange of a loaner to "try out" the Camaro since my daughter will be shopping for a new vehicle this summer. Sylvia put up with us and was so compassionate, considerate and accommodating. My Grandson remembers her name every time we board the car and I love her.

Irma

Apr 30, 2014

It was a Great experiance. We knew what we were looking for and Blane Wagoner, Who helped us was strait out and Strived to find what we were looking for. Blane kept the communication going and when it came down to close on the sale Mr. Wagoner did everything possible to get us the best price on the Deal. Blane gave us the tour of the facility and the service area in order to become familiar with the establishment when time came to take our new car in for service as needed.Thank You!!

Matteo

Apr 26, 2014

Very professional and did not waste time, Blaine was extremely organized and had the vehicle I wanted pulled up ready to go immediately. Did not waste my time and deal was easily made.

Michael

Apr 24, 2014

pulled into the service bay and a well dressed service agent came out to greet me ask me what brings you to mission Chevrolet I told him ask me for contact number then they took my vehicle. went across the street came back 3 hours later was sitting in the waiting area and service agent came over to me and said I think there almost done with your vehicle let me find out about 10 minutes later the cashier said your vehicle is done got my keys went out to the bay on the red carpet gentleman came over ask what vehicle do you have and my vehicle arrived. the service agent are very professional and well dressed and the keep you informed about the status on your vehicle also I like that they have snacks and sodas and water. well done

Fred

Apr 24, 2014

I WAS SURPRISED A CUSTOMER SERVICE REP EXPLAINED THE DETAILS OF THE VEHICLE AND SHOWED US EVERYTHING IT WAS EQUIPPED WITH, INCLUDING THE ONSTAR HOOKUP. ALL THIS BEING AT 8:30 PM!

Mickey

Apr 24, 2014

They called and invited me to come in and look around. I honesty went in not expecting to buy and I told the salesman that on arrival. However I left the dealership that night with most beautiful new truck in town! Very pleased.

Jesus

Apr 23, 2014

Sometimes we get tired of giving praise to a good company like Mission Chevrolet. But the people that work for that company are what makes the difference between how good the service is done. Mission Chevrolet I think has surrounded itself with the Best of the Best in personnel. For me I will not take my vehicle anywheres else for service, NO BULL! Thanks to Oscar Romero and the crew.

Claudia

Apr 21, 2014

Every time I have the need for my car to be serviced I receive excellent customer service, all the Mission staff is very knowledge n patient with all not just me I have seen it first hand. Thank you all for always a wonderful experience.

jackson

Apr 19, 2014

Had my Aveo in for a timing belt. Had an appointment and they called two days later telling me I needed a tensioner. I trusted them and said yes and they called two days later with other items that they wanted to replace. I said NO. They said they would be done in a day or two and they once called again telling me I needed a serpentine belt and tensioner. I again said NO and they finally finished the car (9 Days after my appointment). Got the car back with a dead battery, nail in the tire and 9 days of dessert dirt. Yes, they did not even wash it and I had over $800 in the repair. I had the belt pulled at another shop and the belt is fine and looks practically new. My point........a good repair shop would have evaluated all of the needed repairs and not mislead me about the serpentine belt. Did they actually change the timing belt and tensioner? I now question it sense they mislead me on the other items.

Mary

Apr 16, 2014

Everything was a positive experience. Wait time was what was promised, a lady came through waiting room and checked up to make sure things were going smoothly.

Ramon

Apr 14, 2014

I keep going back because the all around Service at the Dealership is fantastic and my vehicles are always in top condition. Plus personnel are all very helpful and friendly.

Felipe

Apr 12, 2014

Well pleased . Dealership is very well organized . I needed to know more about my vehicle and what maintence I need . The service advisor help me understand the importance of maintaing my vehicle. He was polite and the dealership should be proud of his expertise.thanks

Jesus

Apr 9, 2014

Very professional staff. Mr Talamantes your service director is a joy. Very professional and making sure that your customers were taken care.

Norberto

Apr 9, 2014

Our salesman approached us in the parking lot and took very good care of us. He was attentive to our car shopping wants and did not push features/vehicles we did not want. He was honest about the factory rebates from the beginning and the price did not change from what he said it would be. I would purchase another vehicle from that sales person. This was the second Chevy dealership we visited that day.

Christopher

Apr 8, 2014

Not too bad a wait considering the work done and the price was reasonable. My only qualm is that the handle in my trunk had come off for some reason and wasn't replaced.

Alejandro

Apr 6, 2014

My family and myself were completely satisfied with the customer service provided by Cesar Zambrano, Felix Dominguez, and your service department (Jorge, Cuautemac) for cleaning and installing the bed liner in our new Silverado. In addition, I would like to acknowledge Cesar for buying the pizza for us while we waited for the sale to be completed and for a member of upper management for recognizing that the Silverado was the third truck we have purchased from Mission Chevrolet.

Daniel

Apr 6, 2014

Didn't even get a chance to stop my vehicle in the Service Receiving Bay and was greeted by a service rep. Asked me for the reason of the visit, paperwork was generated and my vehicle was taken to the Service Dept. for repairs. Oscar Romero kept me informed via phone calls for updated status on the repairs and when my truck would be ready. After engine noise repairs, my Silverado runs and sounds great!BRAVO ZULU on Mission Chevrolet's fast service!

Ramon

Apr 5, 2014

We had a great experience purchasing out car. Jacob helped us a lot during the process. It was our first car that we purchased new and I could not have asked for a better experience! I will definitely recommend Jacob to everyone we know who is looking for a car.

Eliseo

Apr 4, 2014

My wife and I want to congratulate Juan Diaz, our salesperson, for the excellent, professional and courteous customer service he provided us during our visit. We also want to thank Mike in customers service and Eddie De La Canal for their superior service as well. We came to Mission after visiting another Chevy dealership and we were not happy with the service we received, plain and simple. Customer service should be number and we are glad Mission takes it very seriously. We are glad we came to Mission to buy our car.

Crystal

Apr 4, 2014

Staff is always extremely friendly and helpful. This is our 5th vehicle from mission chevrolet and we live right behind Rudolph Chevrolet. Definatly worth the drive!

Radames

Apr 3, 2014

This is my fifth car I have bought at Mission Chevrolet, and I always a great experience, the sales and management personnel are very professional.

Juan

Apr 3, 2014

PERSONNEL, WERE VERY FRIENDLY, COURTEOUS, AND HELPFUL,, MADE US FEEL AT HOME.. DEFINITELY WOULD COME BACK, OR RECOMMEND OTHER POTENTIAL BUYERS.

Jesus

Apr 2, 2014

It was a pleasure to take my vehicle for service. Everyone was professional and friendly. I was treated as a person not a number. Thank you!

Mario

Apr 2, 2014

Mission chevrolet is awsome. All the time I go there I get great service and the the staff there are very polite and helpful

Jennifer

Apr 2, 2014

Had an oil change and check for a service engine light issue. Staff was very helpful and addressed the problem quickly.

Sandra

Mar 28, 2014

I have purchased vehicles from numerous other dealerships in town and this is the first time that I encountered such a friendly, knowledgeable and service oriented team. Mando was very helpful in making arrangements to pick up and deliver our vehicle for detailing so that I would not have to take time off from work. In addition, Mike was very helpful in explaining to us all of the features of our vehicle and setting up OnStar and our RemoteLink.

Marvin

Mar 28, 2014

On Friday Jorge quickly located the problem, arranged to have it fixed on Monday and as promised the pickup was repaired and ready for us Monday afternoon. The driver who took us to our house on Friday was very friendly and knowledgeable about the area where we live.

Juan

Mar 28, 2014

It was a great experience. From the sales individual to their management they provided answer to my questions and treating me as part of the company and as if I matter.

Aaron

Mar 27, 2014

Randy Clark was awesome. Showed me and my wife all the features the new 2014 silverado offered us. Was very understanding and not pushy at all. Thanks Randy.

Claudia

Mar 27, 2014

Armando Varela was a superb salesman with great attention to detail. He made sure we were taken care of at every step of our purchase.

Patrick

Mar 27, 2014

I was absolutely satisfied with the service and timely manner in which I received on my recent trip to Mission Chevrolet.

Michael

Mar 26, 2014

Excellent car buying experience. Salesman was the epidemy of a professional. Did not expect to buy but could not resist the great deal. Did not feel pressured for a second. All questions were answered quickly and the purchase price did not take all day to be decided.

Bertha

Mar 25, 2014

they are all very helpful to anything you need. you feel welcome and it was a great service overall. thank you

Antonio

Mar 24, 2014

I have always gotten good service at your dealership, but this time the car was ready when they told me that it would be. Unlike other times when it takes longer than what they say. Thanks

Brian

Mar 19, 2014

Everytime I go to Mission it is a great experience. I am immediately greeted. Assisted within a timely matter. Everyone is friendly. They always have my best interest at heart.

Teresa

Mar 17, 2014

We went in to service our car and have the car remote checked. The parts manager and an attendant by the name of Cesar gave us exceptional service. The attendant in the service area by the name of Jorge also provided excellent service. Thank you for always putting customers first.

Raul

Mar 17, 2014

Good service, n waiting when I got there to get my vehicle intoservice, all work done in a timely manner. Plus good carwash!

Ruben

Mar 17, 2014

From 2004 when I purchased my last truck things have changed. Everybody is more professional and the environment makes you feel welcomed.

Armando

Mar 14, 2014

The service I was given was great . The downfall is the waiting period. It 2hrs to get my oil changed and tires rotated. That alone makes want to look else where for my service. I hate to do that , love taking it to the dealer but it takes to long, when other places do it in about 30min.

John

Mar 14, 2014

Always a pleasure to visit the service team outstanding they ways take care of me that service director always concerned he runs an awesome service department

Cynthia

Mar 13, 2014

My salesman Armando Varela, was very helpful, and well informed about the car I bought. Made the my experience very easy and comfortable. All the employees were very friendly. My experience from beginning to end was excellent.

Ana

Mar 13, 2014

Mr. Tony Mendoza, Mr. Israel Melendez, Mr. Eduardo de la Canal and Mr. Michael Ontiveros were all extremely helpful and are a credit to Mission Chevrolet and General Motors.

Jesse

Mar 13, 2014

My sales rep John Siegal Went out of his way to get me into the Chevy Silverado I wanted. He's very good at his job and really friendly. Knew what I needed a truck for and showed me some good features for my needs. Great Experience at Mission Chevrotlet and I'm glad a great sales rep like John approached me as soon as I stepped out of my vehicle.

Gilberto

Mar 11, 2014

I went in for a safety inspection, was greeted promptly and professionally. My vehicle was ready in prior to the quoted time.

Liliana

Mar 9, 2014

Everyone at the dealership was completely informative and did their best to help and satisfy me as a customer. Alfonso did an excellent job guiding us through options. Thank you.

Ricky

Mar 7, 2014

I had to leave my vehicle to get an oil change and the tires rotated. I needed to be dropped off at work early before 7:20am. I would of had to wait and be late for work. I had to inconvenienced someone else to pick me up and drop me off at work.

Juan

Mar 4, 2014

Great customer service. They listened to our requests and made us feel comfortable. A wide variety of vehicles available for sale.

Jesus

Mar 3, 2014

Visit was quick just like I like them to be. I go in for an oil change and dont have to wait to long.

Allen

Mar 2, 2014

Service personnel were outstanding. They physically showed me exactly what had to be fixed in the right headlight unit, and kept me up-to-date on maintenance progress!

Richard

Mar 1, 2014

Extremely happy. Service was absolutely outstanding. Mr. Zambrano was a tremendous help. He was full of knowledge and helped me with the car even after purchasing it.

Ted

Feb 26, 2014

set up an appointment to have my car serviced I dropped off my car came back about an hour and half two hours later it was ready to go its for it was wonderful thank you

Maria

Feb 25, 2014

During my recent service, your Service Mgr (Stephen) took time to say hello and answer a couple questions I had and then showed me his procedure for in-take of service vehicles. Nice touch to make the customer (me) feel more a part of the effort by Mission.

Reynaldo

Feb 24, 2014

As usual I am very satisfied with your dealerswhip. I make it a point never to recommend anyone or any company, especially friends or relatives. Thanks for your good service

Alberto

Feb 23, 2014

Mr Moreno was very helpful! I'm very happy with the services done to my car. Gabriel was very courteous and friendly driving me home the day I left my car and the next day picking me up. Eddie Lopez came out and explained to me the services done to my car. All helped make this a great experience! Thanks, guys!

Ernie

Feb 22, 2014

Oscar the service advisor great person and very people friendly. After going to get my vehicles serviced there for several years, it was very upsetting that I paid $111 for oil service on my duramax. And the person performing my service did not top off my fluids as supposed to. I had to go back to dealership to get this done because on checklist it was marked as done.

Hector

Feb 21, 2014

The service was good and service tech. were good and friendly.But still waiting for the break controller for my new 2014 truck

David

Feb 21, 2014

ive purchased 4 cars from mission since moving to el paso in september 2011. I have been treated with professionalism all 4 times

Pamela

Feb 19, 2014

Great help by Cuaz even as you were closing last week. He took car at 5:55 and I was greeted nicely. Car is running much better than before.

Barbara

Feb 18, 2014

I scheduled both vechiles purchesed the 2013 Sonic and 2013 Equionox to get serviced, as oil change was already needed. I had been shopping around for oil change specials. Until I spoke with Mr. Victor Apodaca and he mentioned that we could received the first oil change free. He went ahead and scheduled both cars to be serviced, and i was very please with the pleasant customer serviced we received. That will bring me back for our next scheduled oil change on the 2 vehicles we had purchased from Mission. Thank you for you excellant employee, and making our experience a pleasurable one. Thank you to Mr. Victor Apodaca in taking care our inital vehicle purchase and taking the time to chat with us for a bit while we waiting on our vehicles. Thank you Mission for your excellant employees!

Jose

Feb 14, 2014

I was not offered a loaner which caused me to ask for rides and made me late for work that was my biggest issue with the service.

Roman

Feb 13, 2014

They were very friendly and very helpful..Every question we asked,it was answered. The services were excellent. I found what I was looking for.

Mattw

Feb 12, 2014

Great service and they finished working on my car quicker than I anticipated. They had a nice snack spread for us in the designated waiting area. The front desk was very nice and user friendly.

Richard

Feb 11, 2014

Service rep Mr. McBain was able to answer my question concerning round hole in front bumper on derived side is there for outside temperature sensor.

Eric

Feb 11, 2014

THE SALES REPRESENTATIVE WAS VERY WARM, FRIENDLY, AND EXTREMELY COURTEOUS. ALL THE STAFF AT THE DEALERSHIP WERE VERY PROFESSIONAL AND THOROUGH.

Rocio

Feb 11, 2014

Although our salesperson was nice and courteous we feel like there wasnt enough communication throughout the sales process to encourage us or guide us in negotiations we feel that this being our 3rd vehicle purchased at mission we deserved a better deal or more incentives as part of our purchase however since we do feel comfortable at mission we decided to do business

Roy

Feb 10, 2014

No problems but I Still think that you should reward your loyal customers with either a free oil change or some type of reward after a number of visits

Alberto

Feb 9, 2014

Nothing more than a very professional job by everyone who made this a very smooth process. My hats off to all of you.

Danny

Feb 9, 2014

Took my truck in for a recall had great customer service and they even gave me a ride to mc donalds defently buying my next car here

Manuel

Feb 8, 2014

I had enjoyed my previous experience when I bought my wife her car two weeks prior that I came back and decided to get one for myself.

Harry

Feb 8, 2014

Everyone was friendly and helpful. The one thing that bothered me. Was when you drive in. Their are way to many people milling around, Felt like I was driving into the "Lions Den" and I was the Meat'

Diana

Jan 23, 2014

The service performed was due to a recall on the vehicle. All work was completed on time. Vehicle was returned to us clean and washed.

Rosalinda

Jan 3, 2014

On the voucher stated that 3 things had been completed. The third item did not match (courtesy wash). I recieved a dirty vehicle after it was stated it had been washed. All I ask is that if it is in black and white, it needs to mirror the reciept. If it is not understood please call me.

Rogelio

Dec 27, 2013

I called because my vehicle was showing a airbag service note. And I called to see if I could get it serviced the person that I called said that this was a safety issue and i had to make an appointment. . they gave me an appointment the next day in the morning and they had my vehicle that same day ready..

Rommel

Dec 23, 2013

Blane was great at assisting me with my purchase, it is always a pleasure to make a purchase with him. I was extremely satisfied with the service and the vehicle I purchased. I will be back for future vehicle purchases and will be looking forward to having Blane assist me.

Manuel

Dec 21, 2013

I took my Camaro in for an oil change. I waited about over an hour. The price was high but I guess I can't complaint for full synthetic oil. We will see them next service due,

Elias

Dec 20, 2013

It was well worth the stop at Mission Chevrolet. I got the best deal in town. The best salesman in the house, Mr. Austin Slaughter, and definitely great service! 5 star dealership!

Lizette

Dec 19, 2013

My passenger seat was stuck in a "forward" position, thus not allowing me to have any passengers ride in my vehicle, therefore I dropped it off on Friday, Dec 6. I was explained the process of what would need to be done to my vehicle in order for it to work again, and told I would be contacted when it was ready to be picked up. I was going to be going out of town that weekend, and was told that my vehicle would be ready upon my return. Sure enough it was! I am 100% satisfied with Mission Chevrolet and the Service Department!!

Lynette

Dec 18, 2013

I am very happy that mission took the time to thoroughly check my Sonic and to make the needed repairs, and the loaner car provided allowed me to continue my busy schedule.

Julia

Dec 17, 2013

From the moment you drive up to drop off your car you are greated by a friendly face. My service rep, Oscar, is always attentive and understands the needs of my vehicle.

Walter

Dec 17, 2013

My service rep, Mr. Ferrer is excellent! He listens and honestly strives to get things taken care of. I never feel he tries to "up-sell" me. When something unexpected comes up, I believe he gives the full story, and lets me decide. Too bad the sales side of the dealership, doesn't hire more people like Mr. Ferrer.

Allen

Dec 17, 2013

We had our Malibu towed in after tire damage. Service took care of it. We had to buy 4 new tires. Mileage on the tires was 69,000 miles. Time for change! "Cuas" Ferrer took care of us. He gave us great discount on the tires plus giving us the form for a rebate of $80. Super job as always. Allen R. Nichols :-)

Dale

Dec 13, 2013

Needed to make sure the charging system was working properly. Technician checked it out and also was able to provide info regarding newer systems in today's GM cars and trucks

Billie

Dec 13, 2013

Everyone was very polite, considerate and I feel I was treated very fairly by all employees. Building is beautiful and I was allowed to test drive several cars.

Denise

Dec 11, 2013

I've been with this Mission Chevrolet dealership since our first truck purchase in 2007 then a second truck purchase as well as a car for my daughter. I was pleased with the service as I always am.

Victoria

Dec 9, 2013

Here at mission chevrolet employees make our experience in making a family investment fun and enjoyable. Definitely telling friends and family to come here. Great customer service good employees.

Delina

Dec 6, 2013

My family and my experience was excellent. Your employees are very nice and courteous. They answered every question my wife and I had. Fransisco, Marie, and Felix were very informativeOn a side note I've already referred you all to my friends and coworkers.

Alfredo

Dec 5, 2013

The salesman was very knowledgeable and very professional in his approach and very understanding. Manager and salesman were very up front with all the questions I asked and answered my questions in a precise manner . I was so pleased with them that I even brought a friend the next day who also purchased a vehicle from this salesman.

Pablo

Dec 5, 2013

It was great and very helpful. Answered all the questions I had about my new truck. Great customer service and they put the customer first.

Marisela

Dec 4, 2013

We where looking for a car desperately and they help us by giving us what we want. We are happy with the purchase of our two cars.

Lorena

Dec 3, 2013

I am satisfied with the service provided. I only wish that the customer service rep would have explained the types of services offered so that I could've made a better decision.

Ignacio

Dec 3, 2013

Victor Apodaca worked very hard to earn our business. He was in tune to our needs and was able to provide customer service your agency should be proud.

Janette

Dec 3, 2013

Armando was very knowledgable with the vehicle I was interested in. He helped me seal the deal and was an extreme professional. I will definitely recommend purchasing a vehicle with mission Chevrolet.

Jesus

Dec 2, 2013

I had been doing research on purchasing a Camaro SS for the last couple of months. I had vowed to not shop at Mission after a bad experience years ago. However, after shopping around at other Chevy dealers, I decided to stop at Mission before making my purchase at another dealer. The sales associate, Eloy, was awesome from the get go. We were greeted politely and were treated very well throughout the entire sale. At the end, I purchased exactly what I was looking for. Only thing, which is probably my fault, was not noticing that the car had no Navigation and its just the MyLink system itself. I didn't notice until after the sale. I would've loved the navigation. After this experience, my view of Mission has completely changed. If I ever decide to buy another Chevy, this will be my first choice for a dealer.

Rebekah

Dec 1, 2013

I was quickly attended to and an area of chipped paint was quickly acknowledged; I was told it was under warranty and arrangements are made to fix this. My only issue is that I was told this oil change should take an hour and a half, but it took double this amount of time-- luckily I had someone pick me up so I was not too inconvenienced.

Reyes

Dec 1, 2013

My experience at Mission was a good one, the sales rep Francisco Hernandez was very helpful and understanding in what I was looking for in a vehicle, he did everything he could to help and went out of his way to help me. Overall my visit to Mission was an excellent one especially by the sales rep.

Michael

Nov 30, 2013

Each and everytime I have to pay a visit to the service department of Mission Chevrolet, it is always a pleasure. The customer service is always the best.

Pedro

Nov 29, 2013

The service and experience were un-matched. Jacob Garcia and Armando Varela provided exceptional service by un-matched knowledge of the vehicle, thus making the purchase an easy decision. Great job!!!! My family & I are both very pleased and proud to be driving our new Chevrolet Silverado.

Leopoldo

Nov 29, 2013

Always right on time! This time it was a business success due to the fact that my vehicle is used for business. In one afternoon and out the next morning. They saved me from losing a lot of business income. THATS A GREAT TEAM EFFORT!!

Dale

Nov 25, 2013

We went in for an oil change and tire rotation. We were concerned about a possible oil leak witch turned out to just be the oil filter leaking. As always the work was good and quick.

Kenneth

Nov 25, 2013

Bill Bissel as well as the rest of Mission's service department has never failed to give top notch service to every issue that has come up so far with my 2011 Equinox. Highly recommended!

James

Nov 23, 2013

We had visited another dealership just prior to our visit to Mission and frankly we felt like we needed a shower afterwards. Your guys were outstanding, very polite & knowledgeable and were very open and honest with us. Fortunately we were able to reach a deal. Fantastic experience all the way around.

Jesus

Nov 23, 2013

Not all automotive service departments are perfect and free from disappointment, but for me the service department at Mission Chevrolet has not let me down. My vehicle was ready when promised. Thanks!

Rick V

Nov 19, 2013

It was great. Our sales rep. Carlos Canava was extremely helpful and knowledgable.

Anthony T. Martinez

Nov 7, 2013

our sales person (Clay) was outstanding and I would highly recommend others to buy a car from him.

Alfredo Montoya

Nov 3, 2013

Perfect model of how every dealership should be, haggled a little over pricing on my trade in (normal) but were able to come to an agreenment quick due to the willingless of everyone involved to get the deal done. Friendly staff, modern facilities, plenty of inventory to choose from, overall A 5 Star dealership!!

Armando Alvarez

Oct 16, 2013

Best experience we ever had at buying a car. Sergio was very helpful. Customer service department. Adrian was also A+++!!

CAT

Oct 4, 2013

Everyone was nice and answered all my questions. Left very satisfied with my new vehicle.

joemoney

Oct 1, 2013

Everything went quick I did not have to spend to much time there. My sales person was friendly and answered every question that I had.

Harari-Chacon

Sep 30, 2013

Great place to shop for your new truck. Arrived and was greeted by Mr. Apodaca and we told what we were looking for and he took us to what they had in stock. We picked out the truck we wanted and liked and within a few hours we were back home with our new truck. This is the reason we have returned back to Mission Chevrolet for our second truck within two years.

Old bro Cliffy

Sep 28, 2013

This agency continues to provide excellent, courteous service for my 2013 Cruze.

TC Golfer

Sep 4, 2013

I received great care from Mr Salesman Rubin De La Rosa and Finance Mr. Carlos Gonzales. Everyone was very professional and made my shopping experience superb. Thank You All

Alfredo

Aug 31, 2013

Mr. James was my dealer that helped me and my family and was extremely friendly. My experience with the dealership was excellent. Everyone that worked there was very friendly and was helpful to me and my family, everything was done in a timely matter and I will for sure go back to them for my next car in the further.

2eaglesmom

Aug 23, 2013

Victor was Great! The whole process from the time we arrived until we finally drove off the lot was the best service we have had from any business in the town.

Bowler300

Aug 21, 2013

This was my second vehicle purchase from Mission Chevrolet and both experiences have been excellent. Armando Varela is a true asset to the Mission team. Jorge always has the best interest for the customer in mind. Felix did an great job in the finance department making you feel at home. Overally great customer service as always. I will continue to bring my business to Mission in the future.

The Old Folks

Aug 16, 2013

The whole process from the time we talked to the salesman on the phone the day prior to us going to the dealership, until we finally drove off the lot was the best service we have had from any business in the town.

JGardea

Aug 13, 2013

My check engine light went on so I took my car in on a Saturday my Service Advisor Cuauthemoc Ferrer contacted me within 30mins to tell me what was wrong & best of all that the repairs would all be covered under my warranty he also let me know that while the repairs were being done I would be able to use a loaner vehicle. That mad my getting to work seamless. He would call me every evening to let me know the progress which I thought was very considerate, he made me feel like I was more then just a claim ticket. My car also needed some repairs that weren't covered under the warranty & a part needed to be ordered Cuas took care of everything & I was able to take my vehicle back in on a Saturday & have it back in within a few hours washed & all.

NICE CAR

Jul 21, 2013

During my visit to Mission Chevrolet i was treated very well. They completly exceed my expectations and as a customer i highly recommend this dealer, it was a great experience and I am very happy to be a Mission Chevrolet cutomer! EXCELLENT CUSTOMER SERVICE!!!

tefina

Jul 18, 2013

I was very pleased with your customer service, Randy Clark did an awesome job of showing us the vehicles we wanted to see. We were very pleased with our buying experience.

Extremely Satisfied Silverado Owner

Jul 18, 2013

I was extremely surprised when I walked onto your lot and saw the incredible selection of vehicles. Next, I was pleasantly greeted by Sergio Acevedo who from the get go said he would do the impossible to get me on a new truck. He was able to do that and I got what I wanted a Texas Edition Extended Cab truck. The whole experience was painless and easy. After all was done and the only thing left to do.was sign, I was taken care of by Felix Dominguez. Mr. Dominguez, as Mr. Acevedo, was very polite and knowledgeable. At the time of delivery I was taken care of by Adrian who has made using all the awesome features in my truck extremely easy. In summary I loved my truck.buying experience and will be recommending everyone to Mission Chevrolet.

fabulous truck

Jul 8, 2013

Excellent customer service. All rebates and promotions wer clearly explained, and the great prices advertised convinced us to purchase or new truck.

Cristian

Jul 2, 2013

Great dealership, very helpful and full of knowledge. I don't think I could've asked for more. They got me a great deal on a beautiful truck. Defiantly got way more then great from the sale rep. He was very helpful.

Mission Chevrolet

Jun 6, 2013

Our salesperson Armando Varela was very kind and patient. He was also very well informed of the inventory and professional throughout the entire sales process thus far.

TG

May 30, 2013

Great experience on the purchase of a new Truck! Personnel courteous and ready to help in any way possible to get you in a vehicle whether old or new.

Rich

May 30, 2013

Felix was very professional and knowledgeable on the vehicle we selected.

Mario Delani

May 23, 2013

I had a pleasent experience at mission Chevy. The gentleman who attended me was very professional, well mannered, understanding, and polite! Mike should have a positive evaluation at this place! I really rate this servie and treatement as an excellent rating!

CharlesD

May 23, 2013

Went in looking around, shopping for a new truck. Was met outside by very personable sales Rep. She asked what we were interested in, then showed us to where we wanted to be. She drove trucks around, took us for a test drive, knew all about the models. Moved trucks, brought more trucks for us to see. Then she started doing a work-sheet so that we could get an idea of a price. Did an estimate of my trade in value. After more than two hours. We still did not know a price. The sales manager(??) said would give $15,500 or $16,000 for my trade. I ask her which. Then she ask him. Told her I needed to know the final price, everything, so that could apply to credit union. He said that he didn't want to give me a price, because couldn't beat the other price of a competitor. Sales Rep said that the Manager said about $700 more. But he still wouldn't tell us a price for the truck. Finally we just got up and walked out. The sales rep, just threw up her hands, didn't know what to do, but she lost a sale. For some reason, whatever reason, Mission is very flakey on doing business.

Isaac

May 14, 2013

I ALWAYS refer my friends to your dealership. You all work hard to provide your customers with the best deals.

Manny Veloz

May 12, 2013

Great service all around love my new truck. As soon as I walked in I was helped immediately. I got two years free oil changes.

Cliff, retired educator

May 11, 2013

Ramon Acosta, salesman, was very courteous and helpful during the sales event in October, 2012. "Cuas" Ferrer, service representative, was helpful in clearing some problems right after purchase and was courteous & helpful in discovering the cause of steaming under hood with fluid leak from defective cap on coolant reservoir. I have been an owner of GM autos since 1953. Mission Chevrolet continues providing great service in the GM tradition.

borderdad

May 8, 2013

Ruben Valle did a great job finding the truck I wanted. He was fast and friendly.

Javier enriquez

Apr 8, 2013

There customer service was excellent and they were willing to work with me to get a lower payment. This is the 6 time i buy a car from them and i am very pleased so i would recommend them to anyone

FarscapeFan

Apr 4, 2013

Car buying doesn't get any easier! My salesman, Blane, knew exactly what I wanted and found it for me; Danny Pineda explained all the paperwork so well that I feel like I could explain it someone else; and just when I thought I knew everything about my new truck, Adrian showed me even more cool features. I am 100% satisfied!

Lorena

Mar 28, 2013

Oscar Romero (Service Advisor) is always very helpful and answers any questions I might have. Everyone working in the service area are just very helpful.

Fred

Mar 22, 2013

I was called within the time frame the service man had indicated. Most importantly, everyone was friendly. I will bring my vehicle for service to Mission Chevrolet because of the positive experience.

Joe and Alma

Mar 20, 2013

This is our second new vehicle we have bought with mission chevrolet in the last year.Our sales represenitive Ruben Valles was very nice and took his time showing us around and helping us make the right choice for our second vehicle. I would recommend anybody to this dealership.

carlos

Mar 20, 2013

My experience there was awsome everyone was so friendly. everyone was so patient with me and explain me everything with detail. Thank you very much for everything i am really happy with my new truck.

Kevster

Mar 9, 2013

We were in search of a reliable & affordable compact vehicle. When I saw a Spark one day, I asked Mr. Bill Haston about it. He gave me a lot of info and even met us at the dealership on his day off for a test drive. A few days later, we purchased a 2013 Spark.

victoria I.

Mar 6, 2013

The sales rep was very knowledgeable. He assesed my needs and gave me options based on that. At the end, I got what I was kooking for and he made sure I walked away with a good deal. I've already referred friends his way.

Rick

Mar 6, 2013

A very smooth transaction. Very knowledgable and helpful staff.

L & L Gutierrez

Mar 3, 2013

We appreciated all the details that were given about the car, all the details of the benefits of the warranties and services that you provide. It was because of this information that we were convinced that we wanted that vehicle. The response we received from all those that assisted us was outstanding. All were very hospitable yet professional and knowledgeable answering all and any questions we asked. We had never before experienced the genuine service given even after the sale and purchase of our vehicle. Your service was above and beyond what we expected. We have bragged about your service and this experience with many of our friends. Thank you and we look forward to many years of good service from Mission Chevrolet.

RM and CM

Feb 28, 2013

From the initial friendly greeting thru to leaving with our new truck our experience at Mission Chevrolet was great. We were very impressed with the knowledge and professionalism of the staff. Salesmen Armando Varela and Randy Lodder were very good and helpful with out being "pushy. We were completely satisfied and love our new Silverado!

JC Soto

Feb 22, 2013

Friendly service started as soon as we stepped out of our vehicle and continued all the way thought until we were satisfied with the terms and vehicle of our dreams. Thank you very much!

MT & MO

Feb 10, 2013

It was a great buying experience. We were greeted promptly. Had the full attention of our salesperson. They evaluated our trade-in while we went for a test drive. Everything was handled efficiently and effectively. We bought a new Equinox without going to any other dealer.

Yankee 73

Feb 6, 2013

Great customer service. Service personnel continue to operate above and beyond all others. The best in the country!!

Armando Reza

Jan 10, 2013

went there a few years back but customer service still is pathetic. went in to buy a car. Salesperson Mr.Lujan was great. He took me in to see Mr Savage. Mr Savage was so conceited, egotistical, and so full of himself. Was pressuring me to buy the car. I didn't like his tactics or personality from the start. After he gave me his price for the car I told him "let me talk to my wife and see what she says". He then comes back saying "well, who wears the pants in the family?" I was so appalled by that Rude comment I was actually shocked and didn't say anything. To this day it bothers me that I didn't say anything back to him. He was very unprofessional. He lost me as a customer on that day for life. I'll never go back to that place again. I just want to let people know how he treated me and you decide if you want to deal with people like him at this business. too bad he is still there dealing with customers. I wish his boss would look at the poor reviews his business keeps getting and clean house. Mr Savage definitely needs to shape up and lose his arrogance.

Sumi Goto

Oct 26, 2012

Mark is so nice customer service guy.And also BMW Mark Hanna BMW is so nice customer service guy.And also X5 appeal to me.I am so happy today.