Used Cars for Sale at Modern Chevrolet in Winston Salem, NC

John Morrison

Aug 9, 2016

Roderick Hinton was very helpful while at the dealership with providing information about a future purchase.

Bill B

Aug 8, 2016

Rob was great in assisting me to find a new truck I've been looking for. Answered all my questions and helped me find the right truck.

Lora

Aug 8, 2016

Rob Dillmore was extremely professional. His attention to detail in explaining how all of the bells and whistles of the Chevy Equinox works was instrumental in helping us make a decision on our next vehicle. Awesome experience at Modern!!

Frank Ritter

Aug 5, 2016

Came in to look for a new truck. Your salesman Tony was very helpful and had answers to all my questions. When I am ready to buy, I will come back and see Tony

Steve

Aug 5, 2016

He helped me look at some used cars this evening. Very helpful, i"m in the market. I will get back to him.

Richy

Jul 27, 2016

Fantastic service, great price and first class professional staff. I shopped dealers in 3 states and I can tell you this is the best Chevrolet dealership around.

Susan

Jul 9, 2016

Excellent dealership and courteous sales staff. Joey made the buying process so easy and I love my brand new Chevy Malibu!

New C7 ZO6 Owner

Jun 19, 2016

First and foremost Henry McDonough is the most competent, caring, and professional sales person I have every dealt with. While this is my eleventh Corvette since 1997 I have purchased another twenty cars of different types in that time. I have had some great experiences but Henry went the extra TEN miles. He asked me a battery of questions that I had NEVER been asked before. He asked these questions to ensure that I got EVERY single discount possible. He guided me through the process and I walked out the door of this dealership feeling like I had personally facilitated my own dream deal for my dream car. I FINALLY was able to get a ZO6 Corvette. I have never been willing to pay the crazy prices demanded for the king of Corvettes, but the deal I got at Modern was seriously unbelievable. When I tell fellow Corvette owners the price I paid out the door they are in disbelief. The price, coupled with amazing customer experience leaves me feeling a connection and loyalty to Henry and to Modern Chevrolet. The finance representative Andre Joyner was also VERY helpful and guided me in what I needed to do to finalize the deal and secure all applicable rebates and incentives. In the future I would likely pay a higher price for the same car because of the entire experience with the people at the dealership.

Tim

Jun 16, 2016

I drove from Indiana to Modern to purchase my new 2016 Chevy SS. I had a great experience throughout the process.

Krystal

Apr 29, 2016

Always on time. They don't keep you all day. Have great customer service.everyone jas always been nice. I get my regular oil changes and maintenance here.

Justin

Apr 27, 2016

Had a really good experience at modern Chevy. Bought an awesome Chevy Silverado crew cab LTZ Z71. Henry McDonough is probably the best car sales man I have ever worked with. He was incredible to work with. I will highly recommend my friends to work with him if they are in the market for a Chevrolet. Go talk to Henry if you want a very knowledgable, helpful, and friendly salesperson.

watchdog

Mar 29, 2016

What a scam.... Advertised a used car at a price but then the final price was almost a thousand dollars more. They charge a 600 dealership fee on every single car they sell. When questioned about it the salesperson became aggressive and stated that plenty of people just pay it and that they didn't need my business. Her only defense was that some lots charge more....... Well some lots don't charge one at all. As high as both new and used cars are, the last thing we as consumers need is someone making more money just because they can.

Vickie Lambert

Mar 29, 2016

Anthony was very friendly and helpful.He is the man to work with when buying a new car.I was very pleased with him and the help from Amber. Both of them helped me to understand the features of the new 2016 Chevy Malibu. Thank you Modern Chevrolet. I love my new car!

Lisa

Mar 21, 2016

Sales Consultant Anthony is the man you want to work with for the purchase of your next vehicle. Awesome customer service!! Very happy with my new Traverse...

calvin

Mar 19, 2016

Price was below other dealer with no back and fourth dealing A great experience with no pressure

Griffin

Mar 18, 2016

Our Camaro was serviced in a timely and courteous manner.

Van

Mar 12, 2016

Just purchased a new Silverado from Modern and the selection of vehicles they have in stock is amazing. I found exactly what I was looking for and the salesman Jake listened to the extras I wanted added and gave me the best price I could find anywhere by far. The buying process was quick and efficient. This was my first experience with modern and it was great. I will definitely be back in the future for any additional purchases.

Jackie

Feb 29, 2016

salesman understood what I wanted and focused his attention on providing that vehicle. Negotiations relatively smooth and to the point.

Joseph

Feb 28, 2016

This was my second experience with buying from modern there sales team will do everything possible to get u in what ur looking for.I strongly recommend them for car buying and service

Ronny

Feb 24, 2016

I've been buying from this modern Chevrolet for many years! That being cars for my children of my grandkids or just myself. I always have a great experience and well continue to go there. The salesman are very nice and help you every step of the way. Great service!

David Early

Feb 21, 2016

I was looking for a use car Jake Hopkins came out to greet me . He was great , he listen to my needs and found what i was looking for . Jake was more like a consultant than a salesman , he sold me what i wanted not what he wanted .all the people i there was nice and made me fill a home .i love my use car . Jake really showed me the modern difference.Thanks JakeDavid Early

Latanya

Feb 18, 2016

I was very professional.And Curtis the salesman knew what he was talking about.I would tell everone to go see him

Tina

Feb 10, 2016

When I stepped into the dealership I was greeted warmly and professionally. I already had an appointment with Curtis Johnson, who was very professional and knowledgeable. We went out to look at the car I was interested in, he went over the paperwork in a detailed manner, we went on a test drive, he answered all questions I had. He made my car buying experience a very personable and smooth one! I met Nicole that night (I worked third shift and I had to go back in that night) she was very nice and we agreed that I would come back in the next day. She too was knowledgeable about the features of my car, getting me set up with onstar,etc. She was very patient with me, as my previous car was a 1990 so this was all new to me. In Curtis and Nicole these two are true assets to your dealership!

Jesse

Feb 8, 2016

Was great. Enjoyed the free beverages just maybe need to do some snack foods when you have to wait for a little while. Everyone was very friendly.

Annoyed

Feb 8, 2016

Waited 4 hours for an NC inspection and for them to repair something that one of their workers broke and lefts when they performed the ignition recall. The biggest issues I had is that after 2 hours of waiting I had to hunt down the woman that checked me in for her to go check to then inform me they were getting the part for the warehouse. Didn't tell me how long the wait would be. I wait another hour no updates of any kind. Wait another 39 minutes no update. I hunt her down again for her to inform me the part is here it will take about 20 mins to install. That was 2 minutes ago. I'm sorry but things going have been done better on the updating and even if I wanted them to make me wait this long for something they broke to begin with.

Michael

Feb 8, 2016

The service was great and done in a timely manner. Service aria is doing a great job. This type of service is what make customer's return.

Miaohua

Feb 8, 2016

People were really friendly. No guess work for a reasonable price I could get. Working with a salesperson that I can really trust.

Norman

Feb 7, 2016

Have done business with Modern forever it seems and they have always been tranparent with every aspect of their operation.

Jeremy

Feb 7, 2016

Austin was an awesome salesman. I come from a customer service background and was very pleased with everyones service given to me and my family. Will be coming back in the future hopefully for a corvette.

Charles

Dec 31, 2015

Everyone was very professional and took care of me. They talked to me about things that would be coming up in the future and gave me a detailed list and cost so I can prepare for these expenses in advance. I really appreciated that.

Christopher

Dec 27, 2015

Everything was done just as expected. I pay a large payment on the car that I purchased new there 3 years ago and I expect and received the same quality of car for my car as you did when it was your car. Thanks again for your good work! Alan Greene

Donald

Dec 20, 2015

Modern Chevrolet went far beyond the required service to take care of my problem and I am extremely grateful for this.

Jeffrey

Dec 18, 2015

Steven Gladhill went above and out of his way to help me. He called me back and kept me in the loop what was going on with my truck.

Jennifer

Dec 9, 2015

I have nothing but good things to say about my experience. From dealing with Ashley and sunny in Internet sales to dealing with Bill when I traveled to buy my car was an excellent experience. They had the car cleaned/ gased and paper work ready when I got there. They were never pushy as the sales people in my hometown were and always pleasant and that's why I chose to drive 2.5 hours to pick the car up. Exceptional job and I would make the drive again to purchase my next car from Modern Chevy.

Auto_Expert

Dec 6, 2015

I like these guys a lot. All dealerships are not created equal. These guys have heavy buying power which means they can be squeezed more on the price then other dealerships. Just remember they are in business to make money so if you don't squeeze don't expect them to offer all they have to offer. These guys are fantastic at making deals happen even though they are consistent in low balling your trade. But again.....squeeze back. Will gladly buy from again. Would have gladly given you guys a full 5 star if you didnt beat me up on trade every single time.

Robert

Dec 2, 2015

The whole process went really well. Very pleased with the salesperson. Curtis was really helpful and worked good back and forth with me and the managers to get deal i needed.

Ronda

Nov 27, 2015

This visit was great, I had actually just gone into get air added to my tire that was showing low, the nice guy that helped me found that there was a screw in it and at 545 almost closing decided since it was close to the Thanksgiving holidays and would be closed it needed to be plugged and fixed that night. These are the nicest people around, keep up the good work!!!

Brent

Nov 27, 2015

Excellent dealership.......................................................................................................

Deborah

Nov 26, 2015

Great sales person very professional and knowledgeable about auto sales.Made us feel like family. Next purchase will be with you guys!!!!

Richard

Nov 25, 2015

Great experience. Jake Hopkins was my salesman. This is the six car that Jake has sold my family. When I was looking for a Camaro I went to see Jake.

Kerry

Nov 25, 2015

Austin Gray did a wonderful job taking care of us and after visiting several dealerships we are so pleased to have finally found our truck. We had an issue with the tunnel cover but Austin took care of the problem and had us ready for Thanksgiving traveling he is a wonderful asset to your dealership and I thank him for dealing with a picky buyer so well.

Tommy

Nov 24, 2015

I WANT TO THANK MELISSA REID FOR BEING SO HELPFUL WITH MY RECALL. I THOUGH I ONLY HAD ONE. AFTER SHE ENTERED MY VIN #. I HAD 3 RECALLS. WHICH SHE TOOK CARE OF. WHILE CHECKING MY INFORMATION I HEARD ABOUT 29.95 OIL CHANGE WHILE ON HOLD AND SHE WAS ABLE TO HONOR THAT SPECIAL FOR ME. MY KEY FOB DID NOT WORK AND BATTERY DID NOT FIX IT SHE DID A FOLLOW CALL. TO LET KNOW ABOUT IT AND GAVE PRICE FOR NEW ONE PROGRAM TO MY CAR. ALL SO SHE PUT ME IN A LONER CAR WHILE MY CAR WAS BEING REPAIRED. SHE GOT ALL REPAIRS DONE IN TWO DAYS. AND MY CAR IS DOING GREAT. I WILL ASK FOR MELISSA AS MY SERVICE ADVISOR WHEN I RETURN FOR MORE SERVICE. GIVE HER 5 STARS ALSO SHE NOTIFIED ME OF MY APPOINTMENT BY EMAIL TO REMIND ME OF APPOINTMENT TIME . THANKS FOR GOOD EXPERIENCE TOMMY ALDRIDGE

Jameel

Nov 16, 2015

I love the Chevrolet brand and the modern dealership does a great job representing it. I love doing business there and look forward to purchasing another one.

Casper

Nov 5, 2015

Saturday, October 31 we drove through the car lot looking for a Colorado truck. We found one. As we were looking for a salesman we saw Monte Hall walking down the side walk. I yelled out the window, "Are you a salesman?" He immediately answered me, "Are you a customer." From that moment on we were friends.

Katherine

Nov 4, 2015

Staff very friendly and helpful, service was fast. Went to get oil changed and the staff also took care of a recall on our vehicle at the same time

Jared

Nov 4, 2015

I had a scheduled appt. for oil change and rotation. It was done in a timely manner and I was able to get on with my day.

Russell

Nov 2, 2015

Both the Salesman and the Sales Manager were extremely Professional and Friendly. Their efforts to get me the best possible Deal were greatly appreciated and make me feel that we are part of the Modern Chevrolet Family.

Nicholas

Nov 2, 2015

Curtis was very knowledgeable and patient with us. He was not pushy and helped us in any way he could. Because of him, our car buying experience was great!

Stuart

Nov 2, 2015

Our new car purchase was one of the easiest and least stressful of any we have ever experienced. Marcos Diaz was very friendly and there was no high pressure. He was knowledgeable of the cars and financing and offered us good advise. We received a very fair trade and everyone we encountered during our visit was pleasant and positive. We WILL definitely recommend Marcos and the Modern Chevrolet to our friends and family.

Tametria

Oct 30, 2015

Not as happy with service as I used to be...made an appointment and explained that I needed a ride...this was not conveyed to shuttle driver...but shuttle driver (Lawrence) showed up quickly and made sure that I got to work on time. Then I left coupon for oil change, tire rotation and routine check of fluids, etc....evidently this didn't get written up because lady called to say my car was ready and gave me the amount. I asked if tires were rotated, etc...She said she didn't think so but she would get it back out to service to get them rotated...I think my tires were rotated based on invoice but it was actually cheaper than coupon so I'm not sure if fluids and other things listed on coupon were done or not. These are not big issues but nothing like this has ever happened to me before at Modern. Lawrence did a great job as usual taking me to work and picking me up.

Charles Ashley

Oct 24, 2015

Great experience they got me in and out in a timely fashion. I would highly recommend this dealership for buying and service.

Ralph

Oct 16, 2015

This was my first experience with Modern's service dept. It was handled in a courteous and professional manner. I was pleased.

Kay

Oct 16, 2015

Very courteous staff! I had an appointment at 10:00... My car was serviced and I was out the door at 11:15...or so!!! I was very pleased. I could have my car serviced in Dobson where I live but I trust that Modern will take care of my car!

Joyce

Oct 13, 2015

Received excellent service in everything! I was completely satisfied and overwhelmed with everyone that worked with me. Modern Chevrolet is on the top of my list.

Twakena

Oct 8, 2015

Quick service and friendly staff. Everyone was so helpful and the service was awesome! Excellent shuttle service-Lawrence is definitely a people person!

Timothy

Sep 28, 2015

Kevin was great! very friendly and he did his best to get us the best deal possible. The process was very slow though. Where me and my wife have bought vehicles before it took maybe 2-2.5 hours tops.... we were at your dealership for over 6 hours. There was only one finance guy and he was very slow. I do wish that the process wouldn't have been so slow. I do think that this will hinder us from using you guys in the future.

Carolyn

Sep 27, 2015

Personnel helpfull, competent, andprofessional. The waiting area is comfortable and drinks available. There is nothing more that one can ask or expect during the time that their car is being serviced. I only use this dealership for taking care of my vehicle.

Corey

Sep 26, 2015

Went an hour earlier than appointment time Greeting was courteous, professional and I was in and out in a timely fashion as well as having detailed explanation of my service

David

Sep 24, 2015

Return customer,Same salesman smooth transaction! Will buy again! Everything completed in one day! Great facilities and a large inventory! Awesome!

Hugh

Sep 19, 2015

had appointment for oil change & service, greeted promptly, went over what we had requested, left SUV and then walked around the lot, went inside & talked to our favorite salesperson, Monte Hall, have a friend who was looking for used car, got Monte's card, sent it to my friend with a picture of used Equinox, she and husband came to Modern to buy used car, left with new car and is extremely happy with the way they were treated and the wonderful deal that they were able to get on a NEW Equinox! Monte is the BOMB and we will continue to be happy to drive to Modern for our oil changes, possible new or used car purchase for ourselves and to refer our friends!!!!

Frank

Sep 13, 2015

Salesman was very courteous and quick to get the deal I wanted. Show room was awesome with some very attractive vehicles on display.

Stephen

Sep 11, 2015

Claudia and I bought a Chevy over the weekend. We worked with Russ Cox who assigned us to Monte Hall. What a great experience at car dealership that showed ethics, openness, and just a great showing of respect to create the Best Deal. We got exactly what we wanted. It did not stop there.The people that processed our paperwork, and showed us how the new technology worked were thoughtful, patient and very courteous to us.Thanks to all in the Modern Chevrolet Family for great experience.We recommend buying there, and will buy again.

William

Sep 11, 2015

Prompt,courteous,as scheduled prior to my appt.time.Also were efficient on completing service in a timely manner as I was told when scheduling my appt.

Chad

Sep 8, 2015

Was greeted promptly and informed of the issue to resolve. It was done the same day and I am very satisfied.

Justin

Sep 4, 2015

Our salesman, Henry McDonough was very knowledgeable, professional and kind and treated us with the utmost respect. Steve Gledhill has been very nice every time we have bought a car there. We also want to mention Nicole Washington, who helped us set up our Onstar and showed us how all the bells and whistles worked on our new vehicle. She was very sweet and took a lot of time with us and we felt like she was an old friend by the time we left. From a family who has bought many cars at different dealerships, Modern Chevrolet has by far the best sales and service employees and the lowest prices around. We will continue to buy all of our new Chevrolet 's from Modern in the future. Keep up the excellent work! You all rock!

Traci

Sep 3, 2015

I've been to the Modern service dept.4 times since I purchased my car for complimentary oil changes. Each tome I've been there, I've had the pleasure to see Lawrence who is always smiling and cheerful. Hope you guys know how valuable he is. He knows what customer service is all about.

Terry

Sep 3, 2015

I received the best deal around and the staffing were so friendly they went out of the way to make satified.Thanks guys

Daniel

Sep 2, 2015

Jeremy did a great job, and we enjoyed how easy it was. I love my new Silverado and look forward to working with Jeremy on my next purchase. Thanks again Dan

Jerry

Aug 29, 2015

I was greeted by a pleasant young man (Chad I think) who explained every thing to me. I didn't have an appointment so things probably took a little longer. I am pleased with the service.

John

Aug 23, 2015

car was in for service that was fortunately under warranty, tech explained what was done, and description of work was on paperwork I received. In and out in very short time, love the fact we can schedule our appointments on line since the problem we incurred showed up in the evening after hours and I was still able to get serviced the following morning

David

Aug 21, 2015

The outcome was good but four trips and about sixteen hours in your customer lounge just to get my door lock fixed!!!! I like the people I came in contact with but service needs more training on the Colorado truck thank you David Cox

Patricia

Aug 21, 2015

So far everyone has been helpful. This is all I can say at this time, as I have not experienced the service department.

Harry

Aug 21, 2015

Communication is the key. Came in for an oil change, ask the technician to drive the car because of a noise on the right side, come to find out a bearing was bad and it was replaced under warranty. Thanks for the service, will always have Modern Chevrolet to service my HHR.

A Brown

Aug 17, 2015

Was out looking at buying a car and Roger Hinton was great with giving me information to help in my decision by not being pushy.

Celia

Aug 17, 2015

My check engine light came on, so I called to schedule an appointment for my vehicle in to be serviced. I then made another appointment the following morning for a diagnostic test and was informed that the catalytic converter needed to be replaced. I was quoted about $1100 for what needed to be done, but a warranty was found and I only paid less than $100. That made my day!

Mr. Larry M

Aug 13, 2015

Friendly Staff, Huge Selection of Vehicles, Kevin Cummings is A First Class Salesman! If you Shop At Modern Chevrolet ask for Kevin Cummings! Thanks Mr. Kevin!

Carolyn

Aug 13, 2015

i was helped in a timely manner and did not have to wait a long time for my car to be inspected

Mary

Aug 13, 2015

Everything was great. The only thing that bothers me is why do they have to move the drivers sit when they only have to drive it about 100 feet.

Kristina

Aug 12, 2015

I didn't have to wait very long. In and out of there in no time for a simple oil change and tire rotation. Very pleased.

Jason

Aug 9, 2015

My wife was in a sad situation with her Aunt who was out of state and in Hospice care. She needed to travel to see her ASAP. The service manager, Brian Salter, was quick to respond to our needs. His team of mechanics did the needed repairs and handled our needs to get my wife back on the road. Thank you Modern Chevrolet.

Joann

Aug 6, 2015

felted very welcome there with a great bunch of people. nice meeting Mr. Hall would come back again. thanks too every one very nice great job JoAnn Barnes.

John

Aug 5, 2015

Great interactions with salesman, sales manager, and financing manager. Enjoyed salesman's knowledge of vehicles and ability to sell without ever being pushy, and I appreciated the managers' transparency in negotiating the details of the vehicle purchase. Everything came together perfectly and they were even able to provide the vehicle ahead of schedule.

Billie

Aug 5, 2015

Had my Traverse detailed inside and out .They did a super jobAnd helped me with a rental car til it was finished. Thanks Modern.

Casey

Jul 29, 2015

Sales associate Roger Hinton was professional, courteous and all around great to work with. Everything went great and I had made my purchase and was on my way in a couple hours. Very pleased with my experience.

Henri

Jul 29, 2015

My credit is not the greatest, I want to start by saying that I still received what I thought to be a more than fair interest rate. My salesman Monte was fun to deal with and the lady that showed me the features on my truck was very helpful as well

Christal

Jul 23, 2015

Evryone has been great there since we bought our cars. From Jake the salesman to the sercice department. Thank you

Sonya

Jul 21, 2015

My experience with Modern Chevy was absolutely fantastic!! I can not emphasize how wonderful everybody was. My salesman, Willie Guess was just wonderful from the time I walked on the lot until my deal was finished. Mike Gunter was just as wonderful to make sure he put me in the car I needed. The staff was friendly, just an overall great support that met my cares and needs. I WILL recommend Modern Chevy to everybody that I come into contact with. What an amazing group of people to care so much. Thank you ALL for helping me get the car I needed to keep me and my granddaughter safe! Sincerely, Sonya Davis

Terris

Jul 17, 2015

My people were friendly and went out of their way. They even went and picked up my child from summer camp!!!!!!!!!

Shannon

Jul 17, 2015

I would not buy a vehicle anywhere else! Jeremy Testerman was an excellent salesperson, he and Amber did an excellent job going over my vehicle. Could not be happier!!!

Wilford

Jul 15, 2015

Everyone involved was very friendly, easy to ask questions and made the whole event of buying a new truck very pleasant.

Jack

Jul 14, 2015

I have had nothing but exemplary service at Modern. I live an hour and 20 minutes away in Durham and still go to Modern.

Michael

Jul 14, 2015

The ease of scheduling through the MyChevrolet app is the best. The staff are always courteous and the waiting area is clean and convenient.

Linda

Jul 11, 2015

Service personnel very profesdional. The young lady. I wish I had gotten her name, did an exceptional job. She has every time I visited.

Posie

Jul 11, 2015

Wash job on the van was great. Windows were cleaned clearly.The van looked great! However the van carpet was not vacumed. I have towels on the floor at driver and passenger sides, also at entrance to both side doors to protect the carpet. The dirt should have been shaken from the towels and the carpet underneath vacumed.Very nice and friendly service writer (Steven).

Bruce

Jul 10, 2015

Marus Diaz is a fantastic Salemans to work with, I have bought two vechicles from him in six months with a excellant experience. He understood my price range and was willing to go the extra mile to make sure I was pleased.

John

Jul 9, 2015

Love the ability to make an appointment for service online. I was in and out in 35 minutes. Great, friendly, and competent people!

Robin

Jul 8, 2015

Went to Modern Chevrolet based on an offer sent through my credit card company for financing.Thought I would look around, but really planned on purchasing a Honda later on this year. Your dealership is 1 hour away from my home, so I waited until I had a day off with a little extra time to make the trip. I arrived on 7-3-15 and had plenty of time to browse. I was not " attacked " by your salemen, as is so often the case at dealerships. My sales associate , Monte Hall; was fantastic.I felt no pressure to purchase anything, but was provided with the information needed to make an informed decision. The finance associate Steve, did a great job at getting us an even better interest rate than we had expected. All involved very professional and very friendly.I'm sorry,but I cannot remember the lady's name that went outside with us and helped show us how to work all the gadgets in the car, set up on-star, etc.. but she was super friendly and helpful.I do remember her saying that it was her first week at Modern....if that helps identify her. And you would not have known that about her. She was quite knowledegable and helpful. It was a wonderful experience from start to finish. And in case you haven't figured it out, I did purchase a new car that day :) which I am also quite happy with. My husband has told everyone we know to come to Modern Chevrolet.....that it is well worth the drive.The Jordan's will definately be return customers.Thanks,Steve and Robin JordanNew owners of a 2015 Chevrolet Cruze

Robert

Jun 27, 2015

I LIKED EVERYONE WE CAME IN CONTACT WITH, i just wish you could buy a car in less than 5 hours.

Edmund

Jun 26, 2015

Everyone was very friendly, helpful, and patient. Joey did an excellent job preparing for my vist. The process was quick and smooth.

Pamela

Jun 24, 2015

I always receive excellent service at the dealership even though there was a mix up at my last visit. I was supposed to be called when my part came in but I was not called.

Celia

Jun 22, 2015

I made an appointment for my vehicle to be serviced (free oil change, tire rotation, and inspection). Everyone was very nice and the atmosphere was very pleasant. I was in/out in an hour.

William

Jun 16, 2015

I like the facility, the refreshments and the people.I don't like being pushed to services I do not need such as radiator flush, power steering fluid, and various filters.

BeatW

Jun 16, 2015

Had a great experience buying from Kane.He is professional and an asset to the company.

Judy R.

Jun 16, 2015

Kane Setliff was my sales rep. From beginning to end, I was really impressed with the customer service he provided. He was very knowledgeable and patient. He was EXCELLENT and very professional. I was quite impressed with his skills and willingness to help. I would not hesitate to refer my friends and family to him. He has proven to be an amazing asset to this company.

Ravonda Keith

Jun 16, 2015

I have really appreciated the excellent customer service provided to me by Keith Chisholm. I was pleased by his expertise and complete customer service. I would recommend any first time buyers and other buyers to come and request Keith's excellent customer service.

Luisa

Jun 15, 2015

My son was looking to purchase a new car, he came to Modern Chevrolet and worked with Jeremy Testerman a wonderful Salesman. Jeremy was not pushy at all, he helped my son choose the perfect vehicle an Equinox. I helped my son purchase the Equinox, and now he has a wonderful new car. Jeremy is by far the best salesman we have ever worked with,

Maria

Jun 15, 2015

I had a great experience with my salesman Jeremy Testerman. He was not pushy like other car salesmen, he listened to my wants and needs, and got me in the perfect Equinox. I will refer him to my entire family, my brother already purchased an Equinox from Jeremy and he loves his also. Very enjoyable experience.

JamieMc

Jun 14, 2015

Bought my first new car at Modern Chevrolet in Winston Salem & worked with sales rep, Bill Welborn. He was so friendly, helpful, & knowledgeable. He made the entire process very smooth & easy for me, working within my budget & expectations. He helped me find the perfect car and at an awesome price. I have also taken the car to Modern Chevrolet for service and have been equally impressed. I would highly recommend visiting Bill Welborn at Modern Chevrolet if you are in the market for a new or used car!

Ann

Jun 13, 2015

I contacted your Showroom by phone for an appointment and was referred to your sales representative, Bill Welborn, who by the way is also from Lexington, NC, where I live. When my son and I arrived, Bill met us at the door and we soon took a test ride in a 2015 Malibu, just the right color and package. Once a price was agreed upon, every staff member we met was extremely nice and helpful during the entire process. Everything went smoothly and I'm a proud new Chevy owner (it's a family tradition). It's nice to smell that paint burning off! Bill and the entire "team" at Modern University Parkway Winston-Salem NC are superb. Everyone greeted us politely! Give them a thumbs up and a raise! Sincerely - Ann Phillips, Lexington, NC

C. Boyd

Jun 13, 2015

Sale was quick and hassle free. Enjoyed working with Willie Guess. 4th car bought from Willie.live my malibu

Doyel

Jun 12, 2015

Everyone was very pleasant and helpful. A very easy buying experience!! Roger Hinton and Amber were very knowledgeable and made the drive worth it.

M. Mueller

Jun 11, 2015

I ordered a Colorado from Chad Dooley and was told it would be there in 10 to 12 weeks. To my surprise it was there in 5 weeks and exactly how I wanted it. I highly recommend going to see Chad if you don't want to spend hours in the dealership. He is fast and friendly. 5 stars.

Dwayne

Jun 11, 2015

RECIEVED A LOT OF HELP FROM EMPLOYEES ON MY LAST VISIT. ABLE TO GET A RENTAL CAR WITH NO PROBLEMS AND DID NOT HAVE TO PAY FOR REPAIRS.

Randy

Jun 9, 2015

We were very pleased with your dealership. Everyone was very nice and friendly. I have already recommended your dealership to a friend.

Roosevelt

Jun 8, 2015

I would love to Thank the Sales manager for all his help in fixing my problems with my 2013 chevy Malibu

Chrystal

Jun 4, 2015

Wonderful staff, up front, able to answer any questions with patience and gave me actual answers not just we will see type of answers. Jake, Britanny, and Lauren were awesome they knew what information I needed to make an informed decision. This was the first car in 13years and the process went smooth.I never felt pressured like when I went to see a car at the competitions lot just days before. I would recommend Modern Chevrolet to everyone for their next purchase. They gave me a very good deal on top of every thing else.

David

Jun 4, 2015

Service rep who processed the order was polite and cheerful, and indicated that the shop would be able to complete the work same day if I was willing to wait (I had originally planned to drop the car off). The work took a bit longer than she estimated, not that that was a problem for me, so she offered a coupon for a car wash for the next service visit. The offer was not necessary as I was plenty satisfied with the service and her assistance, but it was a nice gesture. Two thumbs up for the entire experience. Wish I had taken her name so that I could give her the kudos she deserved.

GLADYS

Jun 1, 2015

MY HUSBAND AND I BOUGHT A NEW 2015 EQUINOX I WANTED A WHITE ONE BUT END UP GETTING A BLACK ONE. I LOVE MY EQUINOX, IT RIDES AND DRIVES LIKE A DREAM( A GOOD DREAM). THE SALESMAN WAS JAKE HOPKINS . IF YOU WANT A VERY NICE SALESMAN GO FIND JAKE HE WILL DO YOU RIGHT. THANKS JAKE HOPKINS. GLADYS BELCHER / MARVIN BELCHER

Angela C

Jun 1, 2015

My salesperson, Jacob Hopkins, was very, very knowledgeable, patient and courteous. My buying experience was excellent. My experience with my new malibu has also been excellent My only problem has been this site(2nd attempt to complete survey).. THERE ARE ONLY 4 STARS ACTUALLY SHOWN FOR 4 OF THE 5 CATEGORIES: i AM TRYING TO INDICATE EXCELLANT FOR EACH. My overall experience has been worth this extra effort..

Dwayne

May 29, 2015

Purchased a new vehicle and I was taken care of great and my sales consultant took care of everything I needed.

Manny1201

May 29, 2015

Prior to arriving, I already knew the specific 2015 Silverado I wanted to look at and possibly purchase. I advised the salesman up front that I had limited time and had to depart by 5:30 at the latest, but my goal was to test drive the vehicle and then come back the following week to work out arrangements to purchase, if everything went well. Initially, the salesman got the keys for the wrong vehicle. I told him right away that this was the wrong vehicle as I had been to the lot several times and we were walking towards an extended cab, and I wanted the crew cab. He told me that it was probably moved since I had been there, and led me to the wrong vehicle. I then told him where the correct vehicle was parked and he went back and got the keys. When we got in the vehicle and started it, the low gas light was on and we had to go back and get a gas card, then go to the gas station - at 5:00 on the Friday of Memorial Day weekend. Once finished, the test drive went great. I told the salesman that I would call back later the following week to see if we could work out a deal. He then asked me if I was aware that the internet price did not include dealer installed options. I was surprised at this, as I was looking at details for a specific vehicle and my assumption was that the price would be accurate. I will say that in the small print at the bottom of the website for this vehicle it does says "All available rebates use Sale Price, but Sale Price does not include dealer installed accessories." When I called back the following week, the price I was given was about $2000 more than the internet price. I was give $1687 LESS savings than the savings advertised, to this day, for this vehicle. I voiced my concern over this, basically saying that if they would honor the price on the internet, I would purchase it. They refused to do so. I have test driven 2 other vehicles at different dealerships and in each case the price I was given was LESS than the internet price. Both dealers told me that their price includes anything added to that vehicle and the price would never be higher than what is listed on the site. I was very happy with the salesman and everything else about this transaction, but the issue on the price upset me and caused this to be a negative experience.

Katherine

May 26, 2015

This is our 2nd purchase from Modern Chevrolet, we bought from the same dealer Willie Guess. Mr Guess is a great salesman, treats all customers very well. Everyone at the dealership were nice and helpful.,This is our 2nd purchase from Modern Chevrolet, we bought from the same dealer Willie Guess. Mr Guess is a great salesman, treats all customers very well. Everyone at the dealership were nice and helpful.,This is our 2nd purchase from Modern Chevrolet, we bought from the same dealer Willie Guess. Mr Guess is a great salesman, treats all customers very well. Everyone at the dealership were nice and helpful.,This is our 2nd purchase from Modern Chevrolet, we bought from the same dealer Willie Guess. Mr Guess is a great salesman, treats all customers very well. Everyone at the dealership were nice and helpful.

John

May 22, 2015

Everything was done orderly and timely and everyone I dealt with knew what they were doing. It was not chaotic like other dealerships I've been to.

Kevin

May 18, 2015

Waiting area was clean and comfortable. I was there for a good period of time, but the staff had provided me with an honest estimated wait time so i knew what to expect. Staff were friendly and helpful.

Steven

May 17, 2015

I was kept informed on the status of my repairs by my service rep. Service rep also worked to get my repairs covered by my warranty that I purchased with car. I was also provided with a great rental car to use whyile car was being repaired.

Jeremy

May 13, 2015

Customer service was excellent, each person I dealt with made sure I was taken care of in a timely manner. Would definitely buy another truck from Modern Chevy

Michael

May 12, 2015

It was sad to have lost Terry. She was great at C/S. Sunny did a great job taking care of us. She will keep us coming back and recommending M/S in the future. She has learnd alot in a shot time of working there.

Steven

May 11, 2015

They were thorough in the 10 pt inspection in finding things and informing me of them to make me aware. Thanks for that.

Harry

May 10, 2015

I made a appointment to have the headlights replaced. The service is always very professional and was done in a timely manner.

John

May 9, 2015

in and out quick, no hidden gimmicks, no surprise extra charges, any future service that is needed is always noted in case we can't get it done that same day so we don't forget when service is due

Elaine

May 7, 2015

Marcos Diaz and Brittanie Fritts were very personable and friendly. Made u feel very comfortable in every aspect. Thanks Marcos and Brittanie!!!!

Randall

May 2, 2015

always A1 service ,VERY GOOD TECHS, CLEAN SHOP AREA AND LOTS. PEOPLE ALWAYS AT YOUR SERVICE.MODERN CHEV IS MY FIRST STOP.

Janice

Apr 30, 2015

My experience at Modern was excellent. I would recommend your dealership to others. The Salesperson, Customer Sales Representative, and others were Friendly, Knowledgeable, professional, helpful, and patient with me.

Normand

Apr 22, 2015

I've tried other GM dealerships in the area over the years. Modern is the best. You've earned my trust and I will continue to have my vehicles serviced at Modern.

Jeep-less Charlene

Apr 19, 2015

I was very excited that I had found a jeep that I really liked and had worked with Marley who was very nice and provided me with great customer service. Fortunately I was able to secure the car with a down payment since I was driving 4 hours from my home to purchase the car. After working with a dealer and agreeing on a price, that's when it all went down hill.. We felt as if they had our purchase so they no longer needed to 'treat us the modern way.' Our dealer was in a hurry & we felt rushed. I understand he probably wanted to he home soon but so did we and we wanted to actually go home with a new jeep! Bottom line, Absolutely TERRIBLE customer service.. We arrived at the dealership at 4 thinking that was plenty of time to test drive and purchase. Since they closed at 6.. We were wrong. We spent 5 hours waiting after we agreed on a price. Finally the 5 hours passed & we were finally able to make the final deal with Steve . The moment we had been patently waiting for, only to find out the dealer and the sales representative didn't translate carefully and I needed to pay 1500 dollars more for the jeep! At that point I was tired, hungry, irritated, and didn't have an extra 1500. So there we went unhappy, jeep less, and not arriving home until 3am! Maybe offering a drink to us would have made me less irritable, maybe having a dealer communicate with us, or just some nice customer service like marley provided over the phone. Seriously disappointed in the dealership and wouldn't recommend taking your chances like we did'

Keith

Apr 18, 2015

I was very impressed with the sales person's knowledge of the vehicle. All personnel involved with the sale were very professional. I would recommend the sales person and the dealership highly.

Marvin

Apr 17, 2015

We were greeted by Jake Hopkins. A very nice man we bought a Black Equinox I love it and it drives good. Thank You Jake.

Sandy

Apr 16, 2015

Our experience was the best we ever have at buying a truck. It was easy and everyone that we talk to explained ever detail about my new truck. Thanks Bill !!! We did discover the modern difference

Cianne

Apr 9, 2015

I went in to have my oil changed and tires rotated as part of my maintenance plan. I made an appointment for 1:00 but was told they could work me in earlier. It took 2 hours! Why have appointments if you aren't going to honor them? So glad my maintenance plan is almost up so I can go elsewhere and have my oil changed in 20 minutes.

Jaclyn Bell

Apr 6, 2015

Ron Long is an amazing person. I did not feel like I was being "sold" a car. There are no pressure tactics used by this team of sales people. They genuinely cared what I was looking for and wanted to be sure the whole experience exciting (as it should be) Thank you so much to Ron and the whole Modern Nissan staff. Everyone worked so hard to ensure that I was taken care of. Thanks so much!

Ralph

Apr 5, 2015

Service manager helped turn a potentially bad experience for GM into a good one. Provided assistance with all my needs.thanks to Doug

Deborah

Apr 1, 2015

I have even more convince in Modern Chevy. especially after talking with Mr. AC who took care of my car just like he said he would. We need so much more of this in the world. Also, Mr. Larence who a is joy; took me home and came back to get me when my car was ready.

Kelsey

Apr 1, 2015

It was great, Henry was friendly and personable. This was my first car purchase and he made it a wonderful experience.

Justin

Apr 1, 2015

Twas good, took a while but I wasn't waiting. Service Rep was nice and told me of a recall issue

Ebony

Mar 30, 2015

I went in for oil change, tire rotation and inspection and was told it would be hour to hour and 15 minutes. Thought it was too good to be true but I spent most of my morning-afternoon there waiting and waiting but hey it was on a saturday so I'm cool with it!

Mildred

Mar 29, 2015

Took my vehicle in for routine oil change and tire rotation. Vehicle was at 61,000. Instructed if anything needed to be done to let me know (rather have it done while there instead of having to schedule to bring it back) also asked to make sure brakes and tires were good. Return to pick up only oil change and tire rotation done. Did not call and ask about doing the 60,000 maintenance. When asked said I could get it done next time or to bring it back. In past I would get a call to remind and ask me what if I wanted it done. With all recent changes in service department I was very disappointed that this was not done.

John

Mar 27, 2015

Very friendly staff. Willing to listen to our needs and find the right vehicle for us at a great price.

Christopher

Mar 26, 2015

Keith and Brittany were awesome. Keith, in particular was easy to talk to. I explained my situation with full disclosure and he understood completely where I was coming from and the direction I needed to go. He helped me get there. I thank him for his time and work...

Not Happy

Mar 16, 2015

Modern was quick to contact me after filling out the online pre-approval form to schedule a test drive, but when I got to the dealership the 4.8 online ratings went to 1.0 fast. I have never been to a car dealership like this. My Sales Consultant got my info, gave me something to drink, ran my credit, left me in his office for twenty minutes, then returned to say "the banks are closed on Saturdays and I'll call you Monday, but we're going to make this happen" and sent me on my one hour drive back home. I didn't have the chance to look at or test drive the car I was interested in and that was the purpose of my scheduled visit in the first place. I've called the salesman twice, leaving messages both times, and have yet to receive a return phone call. Car loan approval or not. Your 4.8 rating could be 5.0 if you would communicate with your customers. Happy I didn't hold my breath for over two weeks. This can't be the same Modern Chevrolet my family and friends told me to visit!

Rex

Mar 13, 2015

MY SALESMAN JAKE WAS VERY HELPFUL I would definitely recommend Buying a vehicle from Modern Chevrolet , Jake is the man

Amy

Mar 11, 2015

They got me in and out in 30 time, which was what I was told when I checked in. Very pleased!

Peter

Mar 9, 2015

I brought my 2014 Chevy Cruze diesel in for routine service and all went well. The staff was friendly and efficient and the service provided was excellent.

Gregory

Mar 6, 2015

Very friendly and professional. The salesman Henry listened to what my requirements were and found the vehicle that fit my needs. I was given a good explanation of On Star (and was linked up)and the function to tie my cell phone into the system.Great experience.

Travis

Mar 5, 2015

Excellent experience, came for recall service on my 07 Cobalt and left with a brand new 14 Cruze. Everyone was extremely helpful and worked hard to put me in the best car for me at the best price. Will certainly be returning and sending my friends and family!

Michael

Feb 27, 2015

I think the customer service at modern Chevrolet is great. Terry does a great job and keeps th's perspective back into customer support always keeping the customersshe puts the customer's perspective back into customer support always keeping the customers first I think she does a great job all the time

Doris

Feb 25, 2015

personnel were kind, courteous and friendly. Terms and conditions were explained very well, along with the options on the car.Would go back if I need another vehicle.

Dennard

Feb 25, 2015

Great service, The Sales Manager was very helpful, the facilities are in great shape, the Vehicle was delivered in a timely manner.

Gary

Feb 24, 2015

I had a prefect experience while at your dealership. Your customer service person was knowledgeable and got me in and out without an extended wait, I appreciate that the most.

Clayton

Feb 21, 2015

I had one of the best experience do far with modern Chevy thanks it was a pleasure! No hassling but a willinies to help get were u want, totally satisfied!

Harry

Feb 14, 2015

The service was always professional and friendly, very informative about the question I ask about future service on my HHR. Modern CHEVROLET will be the only people who will service my truck.

Carroll

Feb 13, 2015

Jeremy Testerman was the sales associate my wife and I worked with. He was friendly, kind and very professional. The purchase of our 2011 GM Certified Chevy Impala could not have been any smoother. Brittani was a huge help also with the Onstar, satellite radio and other items concerning our warranty and maintenance. We love our car. Thank you very much.

Octavia

Feb 12, 2015

My saleperson was Roger Hinton at Modern. I went with an appointment to drive a 2008 Honda Accord,but due to a mix up the car was not available. Mr. Hinton then began to show us others cars that were available in the pre-owned section. He then suggested a new car. My husband and I then looked into the new car section. Mr. Hinton was able to put together a deal that was within my budget even after I had left the dealership once the first offer was made and went home. He was very knowledgeable and stayed on task with getting the numbers in my budget. Im a serious ,numbers crunching type no jokes person and for me to buy a car speaks volumes about Mr. Hinton. He is an assest to your company. Would suggest him to any of my friends that are looking to buy.

Bryan

Feb 11, 2015

I looked online for several days at the inventory; picked the one I wanted out. Then I called ahead to make sure it was still available. As I got there the car was ready and waiting to be test driven. I decided on the spot it was the beat choice for me and my family. The salesmen and women assisted me with all tbe paper work and even gave me a deal. The experience was one I won't forget! I surprised my wife with a beautiful white 2013 malibu and she loves to tell everyone about it. Thank you Modern Chevy!

Page

Feb 7, 2015

The waiting area was nice and I appreciated desk space on which to work. I waited a little longer than expected due to having my truck washed but the service staff was very pleasant and helpful.

Matthew

Feb 4, 2015

You were very quick to respond with trade values and offered better financing options and trade in values than other dealers I visitede

Dustin

Feb 3, 2015

It was the best experience I've ever had at an auto dealership. Every single staff member was extremely professional and friendly. They went out of their way to make sure my family was comfortable and they truly cared about our purchase. I'm going to reccommend Modern Chevy to everyone I know that's looking for a new vehicle. I look forward to going back. Thanks for a great experience--my compliments to all the staff.

Frann

Feb 2, 2015

I came in for an oil change and left with a new 2015 Cruz. The offer was one I couldn't refuse. Jake is an awesome knowledgeable sales person. I am Happy, Happy Happy Happy...

Timothy

Jan 31, 2015

I felt it took way too long to do an oil change, tire rotation and replace cabin filter and air filter (2 hrs.). Plus the final bill was 15 dollars over the estimate. It was corrected though.

Shelley

Jan 28, 2015

I had to wait for over an hour for a part to be brought from the warehouse. I was told that it would only take 10 minutes to get the part.

David

Jan 24, 2015

Fast, excellent service. Shuttle service with Lawrence is great, Andy and Terri always helpful as well as other in Service area.

James

Jan 20, 2015

Nothing is wrong with the service or dealership. OnStar contacted me an said that my air filter needed service at 50000 miles, but my filter was changed when I bought the car. Maybe you could update OnStar once changes are made to certified used vehicles. I drove from greensboro to winston-salem to find that the filter had already been changed. Thank you for your concern an interest.

Savannah

Jan 16, 2015

The staff at Modern is always very friendly and knowledgeable about my vehicle! They always go above and beyond what's expected when it comes to service! I never go anywhere else because they always make me feel so welcome!

Cathy

Jan 13, 2015

I always get good service at Modern Chevrolet. Everyone there is friendly and seem to be genuinely concerned about any questions or problems that I have.

Fonda

Jan 8, 2015

The salespersons/technician were very helpful and friendly. When I had questions they were right there giving me answers to all my questions.

Vivian

Jan 7, 2015

We felt that the dealership kept the car longer than necessary, because all that was done was a battery test. The car was there from Fri. evening till Tue. afternoon and we had to call to find out the repair status instead of the dealership calling us. Prior calls to the dealership were not returned.

Patricia

Jan 6, 2015

To begin with...my name is ELAINE. Process took longer than I would have liked. I know there is a lot of paperwork, but we were there over 2 hours.

moochie46

Jan 3, 2015

I took my car in 01/02/15 because of a leakage in my coolant system,(I did make an appointment)Upon arriving a very nice young lady checked me in. After a couple hours I received a call from Brain telling me what was wrong with my car. Brian was talking so fast I couldn't under stand what he was saying. I asked him repeatly to slow down so I could understand what he was saying. He keep on talking I had to get loud and tell him to hold up, that I couldn't understand what he was saying. He's voice began to be rude to the point I was getting ready to hang up on him. I called back to ask to speak to a manager plus I call GM complaint line. Someone did call ne back. think it was the store manager. He apologize and offer me a rental for free until I can get my car. Once I got there I asked for him....I think his name is Doug, he confirm the rental and things was going well, except for the rude young lady behind the desk when she was talking about a deductable and became angry when I asked her what she is talking about. I provide the information and she asked for a credit card number which I do not have one. I have a debit card. She and Doug said I could not get a rental which pissed me off cause I drove always across town for it. I end up walking home cause I could not get in touch with my daughter. I live near downtown that's a long walk.Today 1/3/15I called around 10 am to check on my car and was told it would be ready around 12. I called before going and she replied let me check in the computer, afterward she informed me that my car would be ready around 2pm..... around 2:30 I called again and again the paper work was not done. around 3pm, received a called that my car would not be ready til Monday because my car jumped time and that's what cause the water pump to go bad. I never heard that before. Boy I have never been so mad at the people at Modern Chevelet before cause the use to be so dang professional. They talk to you any kind of way now. I finally got a call from Terry when try to explain the situation and promise that my care will be ready around Monday evening. I feel that I have been lied to and giving the run around.Thank youDoreen K. Pollock 336 399-8004

Jo

Dec 26, 2014

Check In was a little slow even with an appointment but once the attendant got to me he was courteous and pleasant. Rest of the wait was nice and much quicker than I anticipated.

Carolyn

Dec 24, 2014

I took my car in for servicing. The young man asked and listened to what I needed done, suggested and used a coupon I had and promptly set up a needed (under warranty) repair on my vechicle. All in all-a very successful experience.

Elizabeth

Dec 23, 2014

The service staff were friendly and very professional. Handled my issues promptly and were able to get my car back to me within an hour. Greatly appreciated.

Robert

Dec 23, 2014

Jeremy, my salesman was very helpful in getting the right car. Answered my questions ans concerns without any pressure.This was a easy place to buy a Chevrolet. Already recommended the salesman and dealership to a friend.

Robin

Dec 22, 2014

When I came in to have to oil changed in my vehicle, I was very pleased at the speed of reception, friendliness of the staff, and the professional nature of the staff that handled my service.

Shelly

Dec 15, 2014

visit was for first inspection of my new 2013 Equinox Chevrolet purchased at Modern Chevrolet which fortunately had free coupons for inspections. Also had oil changed which the purchase also had discount coupons.

Penny

Dec 15, 2014

I was given a price and then somehow things got mixed up and they still gave me the original price. I had the same experience during this car shopping adventure and they did not stick by that price. I was very pleased. Everyone was very polite.

Edward

Dec 11, 2014

they are so nice there. had gotten a letter on a recall and asked about it ,was checked and part was ordered and will be notified when it arrives and schedule a time for the repair. good people!!!!!!

Claudia

Dec 11, 2014

I was able the schedule my oil change via my monthly On Star email that provides me with my car's diagnostics... Very easy as I was provided dates and time options to choose from in scheduling my appointment. As a bonus I was provided a coupon for my oil change and a guarantee that my oil change would be performed within 30 minutes, in which it was. Very friendly and courteous staff at Modern Chevrolet.

Paige

Dec 2, 2014

I got my oil changed and tires rotated at the Chevorlet dealership and received awesome service. They were so nice and FAST!

Wendolyn

Nov 30, 2014

Willie Guess was an excellent salesman! He was courteous and made me feel comfortable. I left feeling that the deal he arranged for me was exceptional.

"Author"

Nov 27, 2014

I walked around the lot looking to buy a new High Country Silverado for the internet advertised price, plus tax of course. The salesman was very friendly and invited me inside. After about 5 minutes I figured out I knew more about what Modern had on the lot than the salesman did. I sat inside for over an hour, watching this guy try and fail to simply navigate his companies website. When we finally got around to talking numbers on the truck the price he gave was around $2000 more than the internet price before tax. The "reason" for the price swing according to him was that online pricing is calculated with a $1500 trade in, however when I called him on the fact that it was more than that he couldn't explain why. We then started talking about a different truck. Again he couldn't navigate the website so he got up, walked back on to the lot and got the number off truck to search and find it. Needless to say I left shortly after he returned, in the rain, without a truck.

Valorine

Nov 26, 2014

I was totally honest with my needs and they worked within the areas I had set. I can tell that everyone there values great customer serivce. I am well pleased with my experience.

Peter

Nov 26, 2014

I made an appointment for routine service on my Cruze diesel and, from start to finish, all was well done. I have no complaints at all.

Edward

Nov 24, 2014

Ignition recall...Got the car in and out in about the time the length of time they told me it would take....

Debra

Nov 21, 2014

I was impressed by the operations of the service department. The service rep at the "drive in" booth was very courteous and professional, had all the information reqarding my appointment ready on a portable device. I was provided a shuttle ride back to work within minutes. All the maintence was completed on my vehicle as promised.

Shellie

Nov 18, 2014

Everyone at modern Chevrolet was professional and courtesy. Monte was great and we felt no pressure to buy. This was the easiest and best experience we have ever had purchasing a car. We will recommend family and friends and purchase out next vehicle from Modern!

Joann

Nov 12, 2014

thjs a great place too buy your.next new car.great people there.if u need help they are slways there too help u

Debra

Nov 11, 2014

I put a scratch on my new car the first week I had it. Modern touched it up and didn't charge me anything. Outstanding service!!!

Tonya

Nov 11, 2014

Alway helpful service department, I work from home so I literally set up office in the lounge and my service tech came to see if I needed anything while I waited. I was there for three hours but was so comfortable I literally lost track of time and my vehicle unexpected service issues resolved.

William

Nov 6, 2014

We regularly have our Equinox serviced at your dealership and are very pleased with the courteous attention we are given.

James

Nov 6, 2014

My wife had a doctor appointment that day.We were in and out the exact time they told me. Thank,All very much. James Beck

Jerry

Nov 4, 2014

They provided good service even though I just needed them to check the nitrogen in my tires since the car was showing low pressure.

Donna

Nov 3, 2014

I went in to get a oil change and I needed tires. When i got there I saw the was very busy s I just told them oil change. A short time later the service man came and told me I needed tires bad and I told him since they was busy I would come back another day and he stated that they could get to them then. A short time later I was ready to go with new tires. Very accommodating.

James

Nov 2, 2014

SERVICE WAS GOOD AT THE SIGHT. I DID HAVE TROUBLE GETTING THROUGH BY PHONE. I TRIED CALLING IN TO SERVICE FOR A MONTH. ALL THAT I GOT WAS TNE COMPUTER BUT NO ONE CALLED ME BACK.I HAD TO MAKE A TRIP TO THE SERVICE DEPT TO GET AN APPOINTMENT TO BRING MY CAR IN.

Karen

Nov 1, 2014

No problems at all with the service dept. Always treat me good when I take my car in for service. Terri and Andy are always very helpful.

Janelle

Nov 1, 2014

Very helpful, great service, short wait time. Refreshments while waiting was great because I had recently got off work and needed the fresh coffee that was available.

DD

Oct 31, 2014

Appointment was on time, service was completed as promised, and everyone was very courteous.

Bob

Oct 31, 2014

I waited while the service dept. took care of a recall. Took longer than I expected, but the service adviisor told me correctly. I'm coming back!

Deborah

Oct 31, 2014

Service department personal were friendly and answered all questions I had. Got me in at my appointment time and out quickly.

Pamela

Oct 31, 2014

The service advisor was very friendly and made sure my recall request was handled efficently. I would recommend Modern Chevrolet to my friends and family.

Brandon

Oct 29, 2014

My experience was warm welcoming. Felt like I was apart of the modern Chevrolet family. I will recommend to others and I will be back to purchase another vehicle in the future.

Garry

Oct 20, 2014

I have been doing business with Modern Chevrolet since 1976 and I have always been treated with respect and everyone has always been very helpfully.

Ted

Oct 18, 2014

My experience with Modern Chevrolet was great! There whole staff was wonderful to work with. They were very helpful with all my questions making for a great car buying experience.

Robert

Oct 3, 2014

Top notch team! I can not say enough good things about Steven Wright, Jeff Wood and the rest of the folks working there. From start to finish a most enjoyable experience. Modern Chevrolet sets the example for just how a Chevy dealership should be run.

Cynthia

Oct 2, 2014

I was very pleased with the outcome. From the first contact, I was greeted with kindness and concern. The customer service was excellent and I feel I can trust the work will be done satisfactorily. Overall wonderful experience.

Randal

Sep 30, 2014

it was great I will be back again if I need to also every one was great thanks again randy queen

Lima Hendrickson

Sep 30, 2014

Mr Roderick Hinton was exceptionally professional and went out of his way to make things work for me. My visit was just to get a little more info about my leased vehicle and drove away with another new one which I purchased. Mr Hinton is very courteous, helpful and dedicated to what he does and I applaud him for his sincerity.

Randall

Sep 28, 2014

I called Brian Alley about my first 5000 miles service. He made me an appointment and the work was done. Brian always helps me with my Chevrolet service.

Terry

Sep 26, 2014

Got a set of tires, great service, knowledgeable staff. I was impressed with the fact I was entitled to a rebate that I was not aware of and they filled out the docs for me and attached the receipt. The improvement in service is much appreciated. Will not hesitate to return: Michael Woodcock

Herminda

Sep 25, 2014

We purchased our vehicle from salesman Marcus Diaz. Marcus was very helpful in finding the right car for my husband and I and we are so happy we decided on the purchasie of a Chevy Sonic. My first car was a 1956 Chevy hardtop and I totally loved it!!! It's so odd that the last car I would purchase in this lifetime would also be a Chevy. Thank you Modern Chevrolet and Marcus for making our shopping for a car a great experience.Mike and Mindy JimenezLexington NC

Karen

Sep 15, 2014

Car was in for recall work. There was no delay in getting the work done, did not spend a long time waiting. In and out pretty quick, very comfortable waiting area for customers

Always a Chevy

Sep 11, 2014

Best experience with a service department, EVER! Would highly recommend Modern Chevrolet!

Charles

Sep 6, 2014

Good experience it would be nice to get a free car wash with service , the way the import dealers provide for their customers

Browning

Aug 11, 2014

Roderick Hinton gave me and my wife excellent service while looking for a car for our daughter.

Very1stChevy

Aug 9, 2014

I visited Modern Chevrolet interested in buying a car I'd seen on the website. Henry Mcdonough was a wonderful sales agent and the service he delivered was fast, friendly and accommodating. Also, they were more than happy to give fair pricing for my 10yr old trade-in. I would highly recommend Modern Chevrolet...you will not be disappointed!

Sam & Rick Smith

Aug 8, 2014

Marcos Diaz was our sales rep and he worked extremely hard to get us the right deal on both of our vehicles!!

Karen

Aug 7, 2014

Monte Hall was an Awesome last night! He came in on his day off to sell me a car. Thumbs up to him.

Jonthan Price

Aug 7, 2014

dealing with John Cathcart was a pleasure .He was very knowedgable .I bought a spark for myself and later he assisted my neice with purchase of a used spark. yjen I wanted a different color spark and he helped me againl

"greyhound"

Aug 4, 2014

When me and my wife went to modern, to look at a truck we liked. We meet a dealer named Jake Hopkins he new the truck very well, and he was very helpful. So instead of just looking at the truck, we bought the truck. So a special thanks to Jake Hopkins for helping us through the process. If you are planning on buying a new or used vehicle stop in and ask for Jake at modern Chevrolet.

J. McMillan

Jul 29, 2014

I bought my very first new car with the help of salesman Bill Welborn at Modern Chevrolet. He was very knowledgable, helpful, and patient. I was very satisfied with the entire experience, and I continue to be pleased with all of follow-up service when I bring my car in for routine maintainance. I will definitely return to Modern Chevrolet when I am ready to trade in for my next car, and I look forward to working with Bill again. I would highly recommend Bill and Modern Chevrolet if you are in the market for a new or used car. He will make sure the process is smooth and hassle-free, and Modern will take excellent care of your car long after the sale.

Rhonda and Luther

Jul 28, 2014

We were just looking for a used car - no purchase date determined. Jake Hopkins went the extra mile to find just the right car for us - Buick Enclave. Thank-you Jake for your help!

Ncscenic

Jul 28, 2014

Great experience buying a used certified per owned car. Great staff. Great process. Our salesman John was very helpful.

George T.

Jul 27, 2014

I was in search of a Camaro, I had been searching online and shopping around but couldn't find the right fit for me. As soon as I arrived at modern Chevrolet I knew I was in the right place. The entire sales staff was polite upon walking in the building and it made me feel very welcome. Our sales associate Chad was very pleasant and knowledgeable. He made the process of buying a car smooth and quick. They were even cooking out on the grill, how great is that. I would highly recommend modern Chevrolet to anyone in search of a new car. You will not be disappointed.

Tim and Ruth Fulton

Jul 25, 2014

Once we found the vehicle we wanted to buy actually getting the purchase done was a difficult one. Our sales person didn't seem to know how to answer most questions we asked, but did go the extra mile to find out the answers. We went through our bank and the finance department didn't seem to understand what they needed to do. Once that was figured out we took control of the vehicle and was told to return two days later to get the vehicle serviced and to switch tires we had on the previous vehicle. We had an appointment set and when we arrived were told it would take hours. The service person Patrick didn't want to talk to us about it other than to say it he had four others ahead of us. So we went in to look for the salesman who ended up not being there. We were given a rental car to drive but wasn't as nice as the vehicle we just bought. After 2 1/2 hours we returned thinking this was enough time to do what needed to be done. We were wrong. The service person again didn't want to be much help other than to say we needed to come back tomorrow. At this point we are very frustrated with this purchase and are rethinking our decision. Again we have to go find the sales person to help us. He worked out that our vehicle would be completed by 5 pm this day. We return pick up the vehicle and went for a drive. Halfway through our drive the service light comes on about the tire system. Again we have to go back to the dealership. We waited about an hour for the service department to fix the issue. I do want to say that the sales person Mr. Jake Hopkins wasn't at fault for the service issues and delays. My suggestion to Modern is to hire people who know how to deal with private banks, make the process of buying a vehicle better and have a shorter purchase process, and teach your service department how to communicate with the sales team and your customers. When an appointment is made it needs to be honored and when a question is asked they need to be able to answer it with sensible answers instead of "I don't know you'll need to speak to your service person".

Luther and Rhonda

Jul 23, 2014

We were looking at cars for future purchase - sports utility or mini van. Used - with low mileage. Jake Hopkins went the extra mile and found us the right vehicle - Buick Enclave. We are very pleased with the vehicle and customer service at Modern Chevrolet.

J. Newman

Jul 23, 2014

I came in looking to get my son a used Silverado, They had the exact truck I was looking for. Jeremy Testerman was my salesman and he knew the inventory very well, he is also very knowledgeable with the silverado's he showed me. Jeremy was very professional and I will be recommending him to others!

Marilyn

Jul 23, 2014

The assistant service manager was involved and really did try to make this visit as painless as possible. She went out of her way to make sure that everything was done right!!

Sarah

Jul 22, 2014

Henry was great! He patiently answered all my questions and didn't pressure me into a vehicle that wouldn't work for myself and my family.

Ebony

Jul 22, 2014

The services workers should be more responsive when customers walk/drive up to get services. It seems like I have to stand there and wait for someone to say "can I help you?"

Paul

Jul 19, 2014

Although we haven't gotten my problem completely figured out yet, Modern has made me another appointment to further investigate and repair my problems. Customer service was excellent.

Donna

Jul 15, 2014

Monty Hall was the best ever. I came in to buy my brother a car and he was able to help me with my wants my needs and my budget. I will definitely be coming back to him soon.

Martha Holmes

Jul 15, 2014

Willie Guess was amazing! He made my car buying experience painless, exciting; fantastic . Quality dealership professional funny experienced salesman...Willie you are awesome at what you do and you took care of me and my car needs. N.I love my car.

Sam

Jul 15, 2014

Great job. Rodney and all the folks at modern were wonderful to work with. We will be visiting them for future purchases Thanks for a great truck Sam

JAM65

Jul 15, 2014

I am super pleased with my experience of my recent vehicle purchase! My sales associate, Henry McDonough, made me feel very comfortable and provided excellent service!! I am looking forward to doing business with Henry and Modern Chevrolet for years to come.

Smith J

Jul 15, 2014

The best car buying experience I have ever received ...quality, professional, personable, funny and energetic Willie Guess a great salesman he made it happen for us.. I highly recommend WILLIE and Modern Chevrolet if you are looking for a great car buying experience.

JamieMac319

Jul 15, 2014

Bill Welborn is an exceptional salesman and provided great customer service through the entire car buying experience. Both he and the staff at Modern Chevrolet are very knowledgable, friendly, and answered all of my questions. I am extremely satisfied with my new car purchase, and I highly recommend that anyone looking for a car visit Bill at Modern Chevrolet.

Jason

Jul 15, 2014

I must say that my experience at Modern could not have been any better. My salesperson Rodney and everyone in the dealership treated me with the upmost respect. Modern has earned my business for my future car purchases

Crigglebonker

Jul 14, 2014

I DO NOT RECOMMEND MODERN CHEVROLET service, but I would recommend that the owner of Modern Chevrolet put the Service Technicians through customer service training. Train them to CALL CUSTOMERS to advise CUSTOMERS of the status of their vehicle. While traveling from Georgia, through North Carolina our 2011 Chevy Silverado 3500, still under warranty, stopped running. We chose to have the truck towed to Modern Chevrolet, since it was close by, even though Vann York's Chevrolet in High Point, was closer to our hotel. It was a mistake that we will regret. We were stranded three hundred miles from home in a place we weren't familiar with. After three days, I called the Service Technician, who handled our case, to find out the status of the truck. He said that my wife had called yesterday. A service technician told her what might be the problem; they ordered parts; and that if there is any change in status, that they would call us. I apologized and said that my wife didn't understand what he said might be the problem or what parts have been ordered. He again said that he would call me when he knows the status of the truck. I made sure that he had my cell phone number.Each day, I reserved another day at our hotel with an unknown date of leaving. I called my supervisors to let them know that Modern Chevrolet doesn't know where the parts are, or when the will be completed. Each day, the Technician would never call me, but I would call toward the end of the day to not irritate anyone. I felt that my one call at the end of each day, to find out the status of the truck, was an irritant to our case Technician. On the fifth day I asked him for just a couple of minutes of "customer service" so that I could tell my supervisor in Georgia what is happening. He told me what part has been ordered and there is no further status on the truck. I reserved the hotel for a sixth night. The seventh day I decided to call and talk to a different Technician. He was so informative. He told me that the catalytic converter should be in tomorrow and that they would install it tomorrow. I was so RELIEVED to be able to tell my supervisor some solid information. I was stranded at the hotel a little over a week without a vehicle. It would have been easier for me, THE CUSTOMER, if they would have called my cell phone to let me know the status of the truck. But even though they said that they would call, they would not call to let me know what they knew. I felt like I had to apologize to the technician, each day that I called. I have been working in PUBLIC RELATIONS for twenty four years. My suggestion to the owner of Modern Chevrolet is to put the Technicians through PUBLIC RELATIONS TRAINING. I give them an 'F' in PUBLIC RELATIONS. I cannot recommend Modern Chevrolet. I have been given great customer service from EVERY OTHER Chevrolet dealer, service center, that I have been to. All other Chevrolet service centers have washed the truck too, after servicing it, but not Modern. That is a small thing, but it makes it look like they appreciate the patronage. I received no written information on what was done to the vehicle during the week that Modern Chevrolet had it.

Rick

Jul 14, 2014

I DO NOT RECOMMEND MODERN CHEVROLET service, but I would recommend that the owner of Modern Chevrolet put the Service Technicians through customer service training. Train them to CALL CUSTOMERS to advise CUSTOMERS of the status of their vehicle. While traveling from Georgia, through North Carolina our 2011 Chevy Silverado 3500, still under warranty, stopped running. We chose to have the truck towed to Modern Chevrolet, since it was close by, even though Vann York's Chevrolet in High Point, was closer to our hotel. It was a mistake that we will regret. We were stranded three hundred miles from home in a place we weren't familiar with. After three days, I called the Service Technician, who handled our case, to find out the status of the truck. He said that my wife had called yesterday. A service technician told her what might be the problem; they ordered parts; and that if there is any change in status, that they would call us. I apologized and said that my wife didn't understand what he said might be the problem or what parts have been ordered. He again said that he would call me when he knows the status of the truck. I made sure that he had my cell phone number. Each day, I reserved another day at our hotel with an unknown date of leaving. I called my supervisors to let them know that Modern Chevrolet doesn't know where the parts are, or when the will be completed. Each day, the Technician would never call me, but I would call toward the end of the day to not irritate anyone. I felt that my one call at the end of each day, to find out the status of the truck, was an irritant to our case Technician. On the fifth day I asked him for just a couple of minutes of "customer service" so that I could tell my supervisor in Georgia what is happening. He told me what part has been ordered and there is no further status on the truck. I reserved the hotel for a sixth night. The seventh day I decided to call and talk to a different Technician. He was so informative. He told me that the catalytic converter should be in tomorrow and that they would install it tomorrow. I was so RELIEVED to be able to tell my supervisor some solid information. I was stranded at the hotel a little over a week without a vehicle. It would have been easier for me, THE CUSTOMER, if they would have called my cell phone to let me know the status of the truck. But even though they said that they would call, they would not call to let me know what they knew. I felt like I had to apologize to the technician, each day that I called. I have been working in PUBLIC RELATIONS for twenty four years. My suggestion to the owner of Modern Chevrolet is to put the Technicians through PUBLIC RELATIONS TRAINING. I give them an 'F' in PUBLIC RELATIONS. I cannot recommend Modern Chevrolet. I have been given great customer service from EVERY OTHER Chevrolet dealer, service center, that I have been to. All other Chevrolet service centers have washed the truck too, after servicing it, but not Modern. That is a small thing, but it makes it look like they appreciate the patronage.

Shenequa

Jul 13, 2014

Mr.Willie made me feel safe and secure in my purchase of a vehicle when I'm ready to purchase or trade in I will be looking for Mr. Willie

Sharon

Jul 13, 2014

Jake is an excellent salesmen.I would recommend him to others to purchase a car.He should continue to stay in this business!I appreciate the time he took out to sale me a car.

Miranda..Joh

Jul 12, 2014

Very clean and organized place of business. I felt very welcomed as I came in and left feeling as though I had made friends. I traded a vehicle that I was upside down in for a vehicle with lower milege, lower payments that still had factory warranty and did not have to get an older model vehicle. The staff stayed after closing hours to make sure I was taken care of and never made me felt rushed. My salesman Henry was one of a kind. He was very caring to my needs of purchasing a vehicle. He NEVER once made me feel as though I was being pushed into anything. He listened to my unique situation and found the best options for myself. I would highly recommend him and Modern Chevrolet to any of my family and friends !

Sam Barbour

Jul 12, 2014

Our salesman, Marcos Diaz was very helpful in getting us into our new truck. This is the 3rd new vehicle we have purchased from him and like the previous two experiences, he was diligent in getting us the best deal, looking for any rebates and seeing what discounts we qualified for. We would absolutely recommend him and Modern Chevrolet to any of our friends. We not only have had good experience with Marcos, but their service department has been very competent in fixing any issues that we have taken them. The finance department was efficient and overall this was a very good experience. The entire sales team works together to make sure the customer has the best service, top trade in value and the best price on their purchase vehicle. I would give them 5 starts on all ratings; however, website will only allow me to place good

Jake Hopkins

Jul 12, 2014

Salesman was very knowledgeable about the inside and under the hood of the car.

Lindsay

Jul 10, 2014

Had a great experience. Easy to work with. Our salesman was very knowledgable and even helped me again when I came back the next day with more questions.

Ronald

Jul 10, 2014

I was very satisfied in fact I brought my son back the following day and assisted him in purchasing another one for his wife

Michael

Jul 9, 2014

they know what is the lates and greatest for your auto. Terry at Modern did a great job keeping me informed

Jack

Jul 9, 2014

Rodger Hinton did a great job. Dealership sales manager doesn't bargain much.

K, Smith

Jul 5, 2014

I went to Modern Chevrolet just looking at possibly trading my car, and I met Jeremy one of the Salesman there. He helped me find exactly what I was looking for, So I ended up trading my old vehicle for this new 2014 Equinox. Jeremy was an Excellent Salesman! I plan on telling my friends and family when they are ready to trade vehicle's to go see Jeremy at Modern Chevrolet.

Katherine Smith

Jul 4, 2014

I purchased my new 2014 Chevy Equinox from Modern Chevrolet, and the entire buying process was Excellent. My Salesman was Jeremy Testerman and he made everything very easy during this process. I am Completely Satisfied with this dealership and I will be sending family and friends to see Jeremy when it is time for them to purchase their next vehicle's.

Katherine

Jul 3, 2014

salesman was excellent. Girl demonstrating unser and features of color where is also excellent.unfortunately, the finance person did not check with my bank and give me another bank for financing. When I checked with my bank on Monday I got a rate 2% less than what he gave me. I will be changing the financing as soon as I can.

Henry

Jun 28, 2014

This was the worst dealer I have ever visit. They did not have the car advertised. I had to ask for a test drive.

JW Miller

Jun 27, 2014

I got personal attention from my salesperson on what I needed and what I wanted on my truck. I would recommend Modern Cheverolet to anyone and everyone. I was at a sporting clay club the other day and had one of the owners from Modern come over to me and personally thank me for buying my truck from them and he told me if I needed anything to let him know and they would take care of it.

Julius

Jun 27, 2014

I got personal attention from my salesperson on what I needed and what I wanted on my truck. I would recommend Modern Cheverolet to anyone and everyone. I was at a sporting clay club the other day and had one of the owners from Modern come over to me and personally thank me for buying my truck from them and he told me if I needed anything to let him know and they would take care of it.

Lisa

Jun 25, 2014

I worked with about 4 different people who were all geared toward getting me the deal I wanted and the car I specifically wanted. I was in that car in 4 days. That impressed me.

Wayana

Jun 23, 2014

I was just there for regular Maintenance. The service department workers were pleasant. I hated the wait but the online system didn't confirm my appointment so it wasn't their fault.

Posie

Jun 20, 2014

This is the second van that I have bought from Martha WishonShe is 100% reliable.I can trust what she says!

Debra

Jun 18, 2014

Everyone was most helpful! My salesman was very knowledgeable about the vehicle I was interested in. I was very pleased with the buying experience, and I LOVE my new Equinox!

Herbert

Jun 17, 2014

It took a little longer than I thought it would take. The tech forgot to reset the oil life display also. Other than that it was fine.

Justin

Jun 17, 2014

Bought a Chevrolet Silverado from modern a couple days ago and had a wonderful experience. If you want to buy a new or used Chevy I would say go talk to John Cathcart! He will set you right up without pressuring you at all. He is a laid back guy who will let you take your time and make a smart decision.

Justin

Jun 16, 2014

Modern Chevy is a great place to buy a vehicle!! Go talk to John Cathcart. He will help you out any way he can. He has sold me two vehicles,so far, and has been very good to work with.

cars.com user

Jun 11, 2014

Salesperson was very rude when I didn't agree to the outrageous monthly price they quoted me on a used car. Shop around for another dealer. Can't believe a Chevy dealer would act like this!

LindaRH

Jun 8, 2014

The salesperson, Roger Hinton, was friendly, helpful and professional in demeanor. He worked diligently to help me find an automobile that meets my needs - and one that I would be comfortable and happy in. I had a great experience at Modern Chevrolet!

Debbie

Jun 6, 2014

Great experience. Marcos did great taking time to answer any questions I had. Tommy was great at explaining the OnStar and features of my new vehicle.

Nancy

May 30, 2014

We had a tire with a slow leak. We had been in about a week earlier, but they could not find the problem. This time on closer examination, they found a nail and repaired the tire. This trip was fine, but we feel they should have found it the first time.

Robert

May 29, 2014

Absolutely the BEST experience from any dealership service center that I have had in my auto owning lifetime! My wife and I truly felt as if we were royalty. Thank you to all and looking forward to our next visit.

Carrie

May 28, 2014

My salesman Bill Welborn went above and beyond by offering to help occupy my little boy while I finished going over all of my paperwork for my Cruze purchase. Without him helping out I would have been there for another 30 min trying to finish up. I appreciated his help very much. Not many other dealerships/salesmen would have offered to do that for anyone else. Kudo's to Bill!!

Angela

May 26, 2014

Experience this time was about my engine light coming on and off, sadden to say the engine light still on and I was told maybe it time for timing belt because the re programming did not work.

Bonnie

May 26, 2014

HAD AN APPOINTMENT AT 2:30. TOLD WOULD TAKE OVER AN HOUR. THEY WERE HAVING A VERY BUSY DAY. WAS IN AND OUT IN 30 MIN. YEAH! THANKS MODERN CHEVERLET.

Alton

May 25, 2014

I'm not sure if this is service or puschase of new 2014 Silverado. Which one , Its second to none service deparment and sale manager, finance and most of all what about the Mr let make a deal "Monta Hall". Thanks Alton E. Allen

Diana

May 23, 2014

Everyone was great, they got me to work on time and picked up when they said... everyone at this dealership is great and I would tell anyone to go there

James

May 22, 2014

I have had nothing but great support and care from the staff at modern Chevy. All the way from when I was just searching for a car to now after I've actually got a car. I highly recommend modern Chevy to every single that asked where I got my car!

Sandra

May 19, 2014

I was called and notified of recall before I was even notified by mail. I came in for an oil change and tire rotation and had recall fixed on by he same day. It all happened in an hour or less. Excellent service as always.

Sydney2009

May 15, 2014

It was a pleasure to work with Rodney Peddle. He was very helpful with the purchase of my new car. I would recommend this dealership to my friends. Ashley

Stephanie

May 15, 2014

I worked with Henry and Roger at this dealership and they were WONDERFUL! They made the buying experience very easy and they were friendly.

amayahal

May 14, 2014

I simply love my 2014 black traverse! Monte was the best salesman I have ever had and this is my fourth car. I would definitely recommend this dealership as well as to all my friends about Monte Hall in the future.

Dogandcat

May 14, 2014

My Sales Person (Henry McDonough) is EXCELLENT! He is a asset to Modern for sure! He explained everything in detail about my choices of vehicles. Modern had a good selection of car to pick from and Henry and the rest of the Modern family helped me make a good decision. The dealership is very friendly, knowledgeable of all brand and style cars. They go out of their way to answer any questions and take care of any problems that I have. The service dept. is exceptional (Andy Beamer) is top of the line. Always helpful and takes care of all my needs. I know I always get a FAIR dealer at Modern. That is why I always come back to them when I need a new vehicle. Henry and the staff at Modern are at the top of their game. Good, reliable, honest, hard working individuals that you can count on for the life of your car. It is a pleasure doing business with Modern and I will continue coming back for this GREAT service.

greene1948

May 14, 2014

We were very please to have dealt with Henry on purchasing a new 2014 Suburban. We have owned Suburban's since 1993. This is quality vehicle. Henry was able to answer all our questions and concerns on obtaining this unit. When we need additional information, he contacted Jeff Wood. Jeff met our needs perfectly in completing the deal. Henry was able to make us feel good on the trade-in price of our old 2007 Suburban and additional discounts that were available. We look forward to owning another great Suburban and working with Modern Chevrolet on any and all of its future service requirements.If any one is needing to purchase a vehicle, Henry is a great salesperson to work with at Modern.In closing, Steven Gledhill was very through in finishing the financing of this unit. He handled it very good and we are happy with the result.Brittanie Fritts did a great job explaining the new features that were different from our old Suburban. WE ARE AGAIN HAPPY OWNERS OF ANOTHER SUBURBAN !!!!Thanks to Henry McDonough, Jeff Wood, Steven Gledhill and Brittanie Fritts.

Patricia

May 14, 2014

Andy Beaman is a treasure. . . he always gets my cars in and out in very good time and takes care of any problems. All the people I deal with there are very nice and friendly.

Brain519

May 12, 2014

Terry did an excellent job. He showed patience as we looked for the right car. He was very friendly and the process went very smoothly.

Kenneth

May 12, 2014

Tim was very accommodating. A discovery of a leaking condenser required repair. We had to depart for a wedding out of town, but Tim expedited the repair, so that we could arrive on time. Hats off to his excellent service! Thank you Modern!

jking7321

May 9, 2014

I visited Modern Chevrolet recently, just looking around. I had previously visited modern and purchased a 2WD Silverado. After a few months and realizing I needed a 4x4 I revisited modern and traded the Silverado in on a Tahoe. My most recent visit I Traded my Tahoe in on a 2014 Silverado Z71 OFF ROAD 4X4. Each time I visited Modern Chevrolet I was met by a Friendly intelligent salesman. Bill Wellborn was the salesman I met with each time I purchased a vehicle from modern Chevrolet. I describe to Mr. Wellborn what I was looking for and each time he showed me vehicles that was exactly what I was looking for. I gave Mr. Wellborn my price range and what I could afford monthly and both him and the used car manager each time worked diligently and got the vehicle I wanted in my price range. Each vehicle I purchased I was very satisfied with and enjoyed. I have not had any problems with any of the vehicles I purchased and have owned from Modern Chevrolet. Bill worked diligently with my request and spent 6 hours with me on my last purchase getting the price where I could afford it. Bill is an excellent salesman and I highly recommend anyone who visits modern Chevrolet to speak to Mr. wellborn. I was highly satisfied with my experience at Modern and will return to them when my need for another vehicle returns.

Kristina

May 7, 2014

Bill Welborn was a great deal of help! He was really nice, personable, and kept me up to date on everything that was going on. I've had my share of cars over the years and he has to be one of the best dealers I have ever dealt with. Very pleased.

Tonya

May 5, 2014

I love the facility, customer care agents and technicians. Everyone is very professional and helpful. They take good care of my vehicle and my family. My daughter love the room designated to the kids and keeping them occupied while the vehicles are being service. She thinks she can just come back next week and play. Hats off to Modern Chevrolet....the ONLY place I take my vehicle for service.

William

May 2, 2014

After looking back on my experience with Modern Chevrolet since my purchase last friday and looking at many reviews and competitive prices I am totally amazed at my fortunate experience. Amazing! I can't even find a used Spark for the same price. In addition I have driven this car all over these Blue Ridge backroads and I have yet to fall below 34mpg. Great car, great price, great dealership.ThanksBill C.

Darrell

Apr 30, 2014

Staff was very friendly and attentive. I came in with a pre approved loan and they made me an even better deal!! WOW!! I was very impressed! Just gained a customer for life.

Joseph

Apr 25, 2014

I arrived early Wednesday [22nd April 2014] for routine service on my 1996 Chevrolet Suburban. The checks and assessment indicated new front brake rotors and new rear brake drums. The work was completed around 2:00PM. Andy Beamon and the service crew performed with courtesy and dispatch. The accumulated Rewards also appreciably reduced the expense. Thanks to all.

Randall

Apr 18, 2014

I HAD A NAIL IN MY LEFT REAR TIRE...THANKS SERVICE WRITER BRIAN ALLEY FOR HIS HELP IN GETTING MY TIRE FIXED. I'LL BE BACK FOR ALL MY OTHER SERVICES.

Billy

Apr 15, 2014

Terri is definitely an asset to Modern Chevrolet. She does a great job and makes you feel part of the Modern Chevrolet family. Bryan,(service), explained what was going on and what was done to vehicle.I will request him for future service on our vehicles.

Shawn

Apr 15, 2014

when i came there i was approached by ms. kayla dillow i look at the car i wanted and i asked her to bring me the keys and she did and she sold me the car the very next day she was very polite and she knew what i wanted so i can say with a great heart thank you kayla dillow for your expertise keep up the good work

Branden

Apr 14, 2014

Everyone was very polite and knowledgeable............... T. Henry McDonough is very insightful, professional and an all around nice guy. I would definitely recommend him to anyone I know looking for a new vehicle.....

Anessa

Apr 10, 2014

I had great service as I always have. However I would like to point out an issue I have with the service Dept. I came in for an oil and filter change on Friday, March 28th 2014. I was told it would be 1hr to 1hr 30mins wait. I told the customer service Rep. that I would come back later. He told me had an appointment slot available for Sat. morning at 8:30am if I could come back then. I arrived at 8:26am Sat. morning. He told me the rush had beat me there. I told him no problem I have an appointment. So at 10:20am my vehicle was ready. Needless to say I was very aggravated and frustrated because I had scheduled an appointment for 8:30am. Now I said all that to say this, if you schedule an appointment you need to honor that appointment because in this case the appointment meant absolutely nothing. My service work at Modern has been excellent. I am not really complaining. Hopefully this will help reduce some frustration and aggravation on both sides in the future.

John

Apr 10, 2014

The complete staff goes the extra mile to make purchasing a car enjoyable. I have purchased 4 cars over the years.

Glendolyn

Apr 9, 2014

My experience was phenomenal!!!! My salesman Monte Hall was superb! He made it happen for me..I am thoroughly pleased..great experience...thank you sooooo much!

Randall

Apr 8, 2014

CAME IN FOR SOME ADVISE ON NOISY TIRES....SPOKE WITH BRIAN ALLEY (SERVICE WRITER)...HE ADVISED ME WHAT TO DO AND TOOK CARE OF MY PROBLEM. HE WAS VERY PROFESSIONAL AND EVEN TOOK TIME TO SHOW ME THE NEW 2014 SILVERADO. I'LL TAKE ALL MY SERVICE WORK BACK TO BRIAN AND MODERN.

The Redmonds

Apr 8, 2014

Mr. Howell was very patient and did an excellent job at making a deal for my wife and I.

Chad

Apr 7, 2014

Had front end alignment and it was done while I waited. Once again Andy Beamon took very good care of my needs.

Karen

Mar 29, 2014

I was delighted that there was someone available to get my car in and worked on in a reasonable time. Is there a recall on my traverse? Hope not. I love it.

Kenneth

Mar 27, 2014

I was quoted a price over the internet that was exceptionally competitive. Got a good price for my trade-in, financed straight through the dealership, and drove home with a new car that same day. A very good experience and I would used Modern for my next vehicle.

Velma

Mar 26, 2014

Everyone was very helpful and nice. They did everything they could to help us in every way possible to make us happy and to get us a car.....Very pleased with the dealership and with Willie Guess!!

Thomas

Mar 24, 2014

THIS IS MY THIRD SUBURBAN THAT I HAVE BOUGHT FROM MODERN AND HAVE BEEN PLEASED WITH THE ENTIRE EXPERIENCE. I REALLY ENJOYED WORKING WITH RODNEY PADDLE THIS TIME AND WOULD RECOMMEND HIM TO FAMILY AND FRIENDS.

Ginger

Mar 24, 2014

Great service. I called early and much to my surprise Andy answered the phone. Great service dept. and I'm very thankful for Andy getting my car serviced before our road trip!!!

David

Mar 23, 2014

Our saleman was great and really tired to please us and the girl Sunny showed us all the features on our new Sonic she was really a nice ending to the sale. Thanks!

Darlene

Mar 22, 2014

I told the dearship what I wanted done and asked for a time frame and all the work was done on or before the time that what I call service.

Victormaritza

Mar 15, 2014

Marcos was excellent. He went above and beyond to help us. Very friendly and answered all our questions. Had a great experience And would definetly recommend to frienda and family.

Maria

Mar 14, 2014

with the salesman that helped it was great he's name is Henry and I would recommend he's assistance to all my peers. he is kind and considerate and treats you like a person not only a buyer thanks Henry

Tom

Mar 13, 2014

friendly and polite staff, clean and cozy waiting area that even accommodates children with a play area(Bonus points for that!!)

SeanFinney81

Mar 12, 2014

This was by far the best experience I have had with buying a vehicle. Henry was polite, honest, and knowledgeable. He made the buying experience relaxing and personable. I never once felt pressured into a car or did I feel as if he was selling me a vehicle. He allowed us to drive a few different makes and models and let us compare and critique each one and gave us different bits of valuable information. After I had decided on the Equinox, Henry came back with a great number that we couldn't even think of turning down! We started the paperwork and had a snag due to my credit. But, luckily Steve from the finance department kept trying and gave me more options than I thought I had. Working my interest rate from 9.4 to a 6.1 and helping me stay well within my budget. I can honestly say that my family and I will come back to Modern Chevrolet for our next vehicles. This was a phenomenal experience and one that has made me a life time customer! Sincerely, Sean M. Finney

Jimmy

Mar 12, 2014

It was very simple i told them what i wanted and that was it. There was no back and forth it was just easy

Clarence

Mar 12, 2014

Enjoyed our process of buying our 2014 Silverado. Everyone was so cordial and helpful. Especially enjoyed the young lady who took all the time in the world to show us how everything on the truck worked!

Frank

Mar 12, 2014

It took a bit long to get my car to the service bay but once it was there everything went smooth.

Nancy

Mar 12, 2014

I was in & out in no time. Everyone was very special to me and treated me like a very special person and not just a face doing business. One of the service man even had a conversation with me

dago1dago2

Mar 2, 2014

It was a pleasant deal from start to finish. The salesman (Jake) was polite, pleasant and very knowledgable. The finance staff were easy to deal with.

Sandsd

Feb 27, 2014

Waited 2 hours for a simple oil change then was told my car took synthetic oil so I guess they were trying not to honor coupon and no one even cared that I was upset. Poor customer service worst oil change I have ever experienced. I will not go back there.

Phyllis

Feb 27, 2014

the staff we great when i didn't know where to go all i did was ask and they pointed me in the right direction the service was good didn't wait to long the problem wasn't that big i like it when i'm in and out great job you guys keep up the work.

Ricky

Feb 27, 2014

As always Modern goes above and beyond the call of during everytime we have our vehicle in for any service. I always know that I am being treated with the utmost respect and given the best service at Modern.

Michael

Feb 27, 2014

The staff at Modern Chevrolet have always been very helpful and courteous to us. We don't feel like we are just shoppers and service area users. At Modern we know we are going to have our car problems resolved. This is the main reason we keep buying from Modern Chevrolet.

Roy

Feb 22, 2014

As usual, the work was done right, all employees were extremely courteous and the waiting area was clean and inviting.

Kaye

Feb 20, 2014

Brantley Edwards was my service advisor and he went above and beyond to make sure service on my vehicle was completed in timely manner and that I was completely satisfied. This is the third vehicle I have purchased from Modern Chevrolet in 9 months and I have dealt with Harold Edwards who offers excellent customer service as well. He is very knowledgeable and helpful with making the right choice. I would highly recommend him and Modern Chevrolet to all my friends and associates.

Sheila

Feb 20, 2014

The guys that checked me in on the service side were extremely helpful and nice. I enjoyed their sense of humor that perked up my day. Keep up the great work! I belief their names were Tom and Jeff, they deserve the credit.

Terry

Feb 19, 2014

The service that I recieve at Modern Chevorlet is Excellent. Terri and the staff at Modern are very polite and always are willing to help. They truly believe that the customer comes first. Thanks everyone in the Service Department.

William

Feb 17, 2014

I HAD A GREAT EXPERIENCE AT YOUR SERVICE DEPARTMENT. THE WAIT TIME WAS LESS THAN A HOUR AND I THOUGHT THAT WAS WONDERFUL. THEY WERE VERY POLITE AND VERY PROFESSIONAL. THANK YOU AGAIN.

Brenda

Feb 16, 2014

The technician was very good. I had an appointment and he made sure that service began on time. I left the premises and he assured me that he would call when service had been completed. He also called to advise of a needed change. Service completed in a timely fashion.

Joseph

Feb 15, 2014

Working with Terry was one of the most stress free experiences that i have had with any major purchase people like him keep your company repeat customers modern will be a first stop the next time we are in need of a vehicle whether it be new or used.

Heather

Feb 15, 2014

Our experience was extremely pleasant and we felt extremely comfortable. The staff was extremely helpful and curteous. Monte Hall went above a beyond the call of duty to provide top notch service and provide us with a fair deal. We would highly recommend Modern Chevrolet to friends and family.

Anna

Feb 14, 2014

Rodney peddle was an excellent salesperson. It was an easy and very quick experience. I would definitely reccomend this dealership.

Bob

Feb 13, 2014

A couple of operations were accomplished that I really did not understand - nor were they explained. I was satisfied with the experience.

Edward

Feb 12, 2014

brantly, in the service dept.took care of my needs for my car and corrected the bill that was too high in cost. I am very greatful for his attention to this matter. mrs. long

Neina

Feb 12, 2014

they were so nice to us. made us feel like we were very important ! Nice bunch of people !

Audrey

Feb 12, 2014

Always friendly very helpful and makes me feel like they aim to please me where my vehicle is concerned. I never have to wait as they are right on top of new customers coming in.

Ennis

Feb 12, 2014

They didn't give us a run around! We told them what we could afford and what we wanted and they did exactly what we wanted!! Thank you so much Melvin Stocks!!

Janice

Feb 11, 2014

Modern Chevrolet has continued to provide great customer service and satisfaction,I would recommend this dealership to anyone whether you are buying or needing your vehicle serviced pay these guys a visit.

Carol

Feb 11, 2014

Andy Beamon is the service manager who always helps me. He is polite, responsive, and genuinely seems to want to make sure my vehicles are serviced to my satisfaction. I never feel pressured and trust that he and modern will take good care of my cars at a reasonable price.

Joseph

Feb 11, 2014

Andy Beamon knows what it takes to keep my 1996 Chevy Suburban operating dependably, and is always courteous. I have been a customer since 1985.

Michelle

Feb 11, 2014

This was by far the best and stress free event I have had with buying a car. I would highly recommend anyone to buy a car/truck from Modern.

James

Feb 11, 2014

Service here has been excellent since I bought my Chevrolet two years ago. This will have been my final service visit to Modern Chevrolet, as I will be moving to Kansas City before month's end.

Stephen

Feb 11, 2014

Overall good....HD diesel truck inventory a little lacking of late so I ended up purchasing a truck that was not exactly as I had planned but still will suit my needs.

Gilbert

Feb 10, 2014

I was very impressed with the service and professionalism of the people I had interaction with. My initial contact was through the internet. Ashley Tuttle was very responsive and promptly set me up with an appointment at your dealership. Upon arrival at our appointed time, Jake Hopkins took over. He was eager to answer all of my questions and was quick to find the vehicle that had all of our requirements for a test drive. Jake also worked hard to arrive at a price that was suitable for everyone. Upon delivery of the vehicle, Jake was extremely thorough when demonstrating the features of the car and even connected the Bluetooth and OnStar functionality for me! I have purchased several cars throughout my life time and Jake was responsible for making this a very pleasant experience.

Very Satisfied Customer

Feb 10, 2014

My husband and I recently purchased a new Silverado at Modern. Every member of the staff that we dealt with was pleasant and courteous. Our salesman, Henry, made the buying experience easy and stress-free. He was knowledgeable and informative, patiently explaining the features of our new truck, and answering questions, H took his time with us--we felt no pressure as we had in the past with some other dealerships. We would definitely recommend Modern, and Henry, to anyone who wants a smooth, pleasant buying experience.

Linda

Feb 9, 2014

Monte Hall went overboard to make sure all of our questions were answered. He was both knowledgable and patient. He made buying our new car a pleasure!

Bradley

Feb 9, 2014

I purchased a 2012 Chevy Silverado Z71 from Modern Chevy in 2012 and again in 2014 bought a 2014 Chevy Silverado Z71. Both Trucks was Red and both was Crew Cabs. Both of the trucks was sold to me my Mr Harold Edwards, When I came in to the dealership I knew i wanted to deal with Mr Edwards! Mr. Edwards is a pleasure to deal with, You don't feel pressured or feel like you was Pushed on. You feel at home with him. I enjoy dealing with Teri in Service as well, She is friendly and goes out of her way to please me for that I am grateful to her and Mr Edwards....

Michael

Feb 8, 2014

We always enjoy our Modern experience. We have purchased 3 vehicles from Modern Chevrolet in the past 4 years. Mr.Harold Edwards has been our saleman for each purchase, Harold has always been extremely helpful in finding what we are looking for. I would recommend Modern Chevrolet and especially Harold to anyone looking into purchasing a new vehicle.

Kevin

Feb 8, 2014

Roger was more than helpful and patient during the buying process. I would definitely recommend him and the dealership to friends and family.

Kenneth

Feb 8, 2014

This is the third car we have bought from you...Bill Welborn being our salesperson and we are real pleased with the service.

Joseph

Feb 8, 2014

Our experience was awesome!!! Clarenece was very patient and answered all our questions and is also very helpful after the sale to!!! I will definanetly be coming back for our next purchase!!

jamiemac319

Jan 30, 2014

Bill Welborn was able to get me an awesome deal on a new car. Excellent and friendly customer service experience. He is very knowledgeable and answered all of my questions, making the entire process as "stress-free" as possible. I would highly recommend going to see Bill at Modern Chevrolet to purchase your next car.

UGAdawgs

Jan 28, 2014

This is my second consecutive purchase from this dealership. Great people, great product, and trust me; they will do all within their means to meet your needs. Hats off to Jake Hopkins, Vince Campbell, Shannon and her finance manager, and anyone else behind the scenes that completed this DEAL.

rkII

Jan 28, 2014

A huge thank you to Harold Edwards and the great team at Modern Chevrolet. If you're looking for a great car buying experience, look no further than modern!

Tommy2020

Jan 28, 2014

I went in for service and Bill saw me walking around on the lot. It was raining but he still came outside and it was funny he stepped in a puddle of water and said my ankles are wet. I just want to say thanks to Bill and all the Modern staff. I will be back next month to purchase another BMW for my wife this time.

LSHF

Jan 27, 2014

I have bought several vehicles from Monte and he is awesome! I will continue to buy my vehicles from him as well as my family. Monte and Modern Chevy is the place to buy a new Chevrolet!

smiley106

Jan 27, 2014

I was very pleased with my visit to Modern Chevrolet. Harold was very good to work with, seem like he had my best interest in mind. He was very professional and helped me in making the selection of the vehicle that fit what I needed and also in my price range. I would send friends and family to see Harold. As of yet I haven't made a final decision but I am sure it will be with Harold at Modern Chevrolet.

Tommy2020

Jan 27, 2014

I came to Modern last week with my Aunt and Clarence did a wonderful job. She said it was the best car experience she has ever had and we will be back. Thanks Clarence.

jlfranks

Jan 27, 2014

We were greeted before we reached the front door, and invited in. We asked for a specific sales person and were taken to his office. The sales person was Marcos Diaz, assisted by Jacob Hopkins, and we could not have asked for quicker service. We were asked if we wanted something to drink several times. We will definitely trade with Modern Chevrolet when we trade again! And we certainly hope to deal with Marcos Diaz and Jacob Hopkins. We have traded years ago with Collins Chevrolet in Mount Airy, NC, and we vowed then that we would never do business with that company again. We also checked by Flow Chevrolet in Winston-Salem at that same time, and they tried to sell us everything EXCEPT what we wanted to buy. We certainly appreciate the service and treatment we received at MODERN CHEVROLET.

Don kuhmann

Jan 25, 2014

Great experience happy with results Jake made sure I was able to look at the new 2014 Chevy pickup work truck witch sold me on the vehicle

snowed

Jan 25, 2014

I was very pleased with my experience from the time when I walked in the front door to when I purchaseda new car. John listened to my concerns and answered all my questions. Did not feel I was underany pressure and made me feel my interests were his main concern. Thank You and looking forwardto many years enjoying my car.

jrecmac5865

Jan 24, 2014

My aunt bought a car from Modern Chevrolet in Winston-Salem a couple of years ago. John Cathcart was the salesman that helped her. The experience she had was wonderful. John did everything within his power to make sure she was able to purchase the car she wanted for a price well within her budget. This was my reason for going back to Modern when I decided to buy a new car for myself. I chose John as my salesman because he was so helpful to my aunt. John is professional, yet personable. I feel very comfortable talking to him. He answers any questions and addresses any concerns you may have. I feel like I got the best deal possible. In the future I wouldn't hesitate to buy from Modern again or recommend them to family and friends. Also I'll be sure to request John Cathcart as my salesman. He's the best! Thanks Modern Chevrolet. Thank you John. I love my new Equinox!Best Regards,Janet Cooper

jrfrank2183

Jan 21, 2014

Sales consultant was very friendly and helpful through out the entire purchase process. Did a great job working with us during the application process and did a good job working with us.

Sarah Auringer

Jan 20, 2014

Thank you so much for your help and your service! I felt like I was right at home and I am glad I got to know you guys there at Modern Chevy. The guy that set our price (not Jeff, but the other guy) was kind of cruddy, but everyone else we worked with were great!

Grateful Vet

Jan 13, 2014

It was worth driving from Asheville to Winston-Salem to buy from Modern Chevrolet. Harold Edwards offered me a terrific deal to hard to pass up. Love my truck and saved thousands of dollars.

ljhewett

Jan 11, 2014

This is a great dealership. The Fowlers are great people to deal with and we would highly recommend them to anyone looking to purchase a vehicle.

Jeffrey

Jan 5, 2014

Sales personnel were great and it was a painless process. did not feel like I was lied to and was very comfortable in the purchase. Not a typical salesman

mechanics101

Jan 2, 2014

I CALLED THE DEALERSHIP, AFTER I SEEN THE SUV ONLINE, AND THE LADY THAT TOOK MY CALL, SET AN APPOINTMENT FOR ME. WHEN I GOT TO THE DEALERSHIP THE VEHICLE WAS READY FOR ME TO LOOK AT AND TEST DRIVE, AFTER THAT THE PAPERWORK PROCESS WAS STARTED AND I DROVE THE SUV HOME THE SAME DAY WITH NO ISSUES.

ford 500

Jan 2, 2014

I received excellent , friendly, knowledgeable and well informed service from Mr. Jake Hopkins. I would highly recommend to anyone I know that is looking to buy a vehicle that they stop by Modern Chevrolet and talk to Mr. Hopkins.

tfp 585378

Jan 1, 2014

This is my second vehicle purchased from Jake Hopkins. He is very knowledgable of his inventory. He gets to know his customers and makes the appropiate match. He takes time to explain the "New Gadgets" of the vehicle. If all dealerships employed a Jake Hopkins, they would high sales and have very happy satisfied customers.

Donna

Jan 1, 2014

Came in for an oil change while I was back in town. After we left, on the way out of town, the engine light came on and I had to take it to a dealer who found the oil cap loose.

John

Dec 31, 2013

This was my second purchase at modern Chevrolet and as before everything went well as expected. They was eager to satisfy me and helpful in every way.I love my new Equinox and will continue to do business with these great people.

Cecil

Dec 28, 2013

Great customer service and always very friendly. the staff is very knowledgeable and offers advice and tips for your next visit. Also lets you now about things that you need to keep an eye on before your next service visit. It was a very nice surprise to know that I had Loyalty points, that I used for my last visit and it saved me money, which is very important to me.

William

Dec 28, 2013

The service department does good work. I am just not a huge fan of the Chevrolet Spark. I still feel like I was lied to, steered to a Lemon by the sales department, and I am not convinced that everything that broke was repaired completely. I am still having problems with the car, but I am almost consigned to believe that the car is never going to be in the condition it was in whenever I first bought it. I am also not convinced that nobody knew that the car was a dud or a Lemon. I am not going to refer even my enemies to buy a car from Modern Chevrolet, much less my family or friends. I am just trying to just drive the car carefully and try to get 30,000 miles out of it and then trade it in for a Toyota or a Ford, or maybe a Chrysler. I think that I am about through with Chevrolets.

William

Dec 24, 2013

I still own a Chevrolet and it is a Chevrolet Spark. Too bad I cannot trade it in for a new Toyota. Any kind of Toyota.

Benjamin

Dec 23, 2013

We were able to handle almost everything over the phone and it was a great buying experience. Thank you for all your help. Randy was great to work with.

alex garcia

Dec 21, 2013

They post a BMW Z-4 for sale I contacted the sales representative that I was very interested in the car and I would like to see it and test it, and I was told that they have the car in the shop and they were waiting for a part and as soon as they get it they will contact me. that was two weeks ago and so far nobody contact me. I feel they post cars to attract you and when you contact them they offer you other cars other the car you want

David

Dec 21, 2013

I had service on two vehicles and tires installed on one. Additionally I purchased a new wheel for a Camaro. Brantley took care of everything for me and as always the entire Modern Team was very helpful.

Brent

Dec 18, 2013

A simple oil change. I had planned to use a discount coupon that had been mailed to me by Modern Chevrolet. However, I forgot it. Of course Modern could not offer the discount without the coupon but they gave me a good price that was only a few dollars more than the discount would have. More importantly, they treated me with friendly respect.

Andrew

Dec 17, 2013

From the first calls and emails from Sara and then to sales man Harold has been the best experience I have ever had with a dealership. You all have been a great blessing to me and my family.

Shelia

Dec 17, 2013

Kent was very patient with me. He gave me estimates of each thing I needed done and he beat those estimates and saved me some money.

Louie

Dec 13, 2013

Service was and has always been great. I have bought three cars from Modern Chevrolet since 2019. Bill Welborn has been my sales person and he is the best I've ever dealt with. Thank you very much to all at Modern. Barney Brooks

Terry

Dec 13, 2013

Brought my car in for service on a recalled part, the people were extremely prompt and very professional and courteous. Mr. Edwards took very good care of me and my car, the work on my car was completed when Brantley said it would be. Everything was done in a professional manor, and a very pleasant experience, Thanks to everyone involved!

Jon in Philly

Dec 12, 2013

Cars.com prompted a review so here it is. Through the cars.com website I emailed several dealerships about a 2013 Silverado 1500. This is one of the only dealerships that responded to my specific request. Almost every other dealership send me a generic email to call them and didn't mention the specific truck I asked about. I called and got a young lady that answered every question, and even put together a price sheet for the truck I asked about and emailed it to me. EVERY other dealership tried to get me to come in and haggle etc..If you are an internet shopper you know you can't visits every sleazy car salesman for a four hour site down. This dealership is 300 miles away, and I am considering driving down there to make my deal because they shoot straight.

Lynda

Dec 12, 2013

We had previous gone to another dealership and were not happy, so we decided to try Modern. Very impressed, John C. was very informative about the Cruz LT we wanted to purchase. He also showed us other choices of cars to help with our decision. John made the process seem so easy. Extremely happy with our decision to check out Modern Chevrolet I would highly recommend this dealership and ask for John Carthart! Should we decide to get another vehicle we will be going here.

Belinda

Dec 12, 2013

I have gone to Modern for all of the service on my vehicle since purchasing it there. I am very please with every aspect of the service they deliver.

Alexander

Dec 10, 2013

Bill was great to work with. I am very pleased with the overall experience. It was definitely the smoothest car purchase I have ever made.

doyle799

Dec 8, 2013

John was extremely informative about the Cruz LT we purchased, much more so than the previous dealer we went to. He did his job and showed us other choice of vehicles. He made sure we knew everything about the vehicle before we left the lot. He was there with us from beginning to end of the transaction made sure we were happy with our decision. I would highly recommend John as a sales rep to see. Thank You John

Pamela

Dec 8, 2013

From the moment I walked in the door to have my daughters Sonic serviced, I knew that I made the right decision by purchasing her car at Modern!!!!! We had checked at another local dealership and am so happy we bought from you. I will have all of my services done on my 2010 GMC done at your dealership from this point on. I want to thank the receptionist, Terri Snider, Brantley Edwards and all of your staff for being so friendly and helpful. I will be a returning customer. Thanks

Cynthia

Dec 3, 2013

I felt satisfied after I left that I did as well as I could. Just a little snag was that they did not get the correct payoff and I had to give them a credit card to cover the $107+ extra dollars. Didn't want to spend out of pocket.

Mark

Dec 1, 2013

I had a back seat in my Avalanche which was shrinking/shriveling and I brought it in for them to look at. I was prepared for an encounter, excuses, or a hassle because I thought they would assume I had spilled something or used some chemical on it. However, I was greeted and immediately taken care of. They assured me almost on the spot that they would take care of it and they would order the part and call me when it came in. They called me promptly when the part came in, told me exactly how long it would take to replace the seat cover and I took it in and they did just that. Almost no questions asked. They obviously asked for my cell phone number and checked the mileage on the vehicle but did not interrogate me about how it could have happened nor did they make up lame excuses. It was a pleasant experience from start to finish. It takes a lot to impressed me and I was "wowed" about the whole thing. Keep up the good work. Modern Chevrolet is almost an hour drive for me because I live on the north side of Davie County and I pass dozens of dealerships on the way there but I don't if I will ever go anywhere else. You have earned my trust and loyalty.

Eric

Nov 30, 2013

Modern Chevrolet Is AWESOME !!! I purchased my 2006 Nissan Altima from y'all and recently my wife had an issue with her 2009 Chevrolet HHR LS we brought her HHR to Modern on Friday November 29, the service department fixed her car and it drives GREAT ! Thank You Modern Chevrolet !

Joyce

Nov 28, 2013

My experience was very good, and saved me some expenses. I'm very happy that I didn't settled for the first option when I took my car to an outside mechanic for repairing my tire when I had gotten a flat.

Virginia

Nov 26, 2013

Mr.Brantley Edwards, was & is very important too my Mother & I In our quest to resolve our issues with our Sonic.Even thou the problem still is present.Mr Edwards is very helpful, but I do not know if it can be fixed.R W Schmitz

Kristle

Nov 26, 2013

I scheduled an appointment the day of and I was in and out. I enjoyed talking to the friendly faces/attitudes of the company. The receptionist was also pleasent when I called. I've been a loyal customer every since I purchased my Cobalt in 2005 and plan on returning to purchase another vehicle soon. Keep up the good work!

Chad

Nov 23, 2013

I was in for a recall part. Andy took care of me and it was done in much less time than expected! I just stopped in and did not have an appointment. I had a busy day so that made it even better.

Jennifer Myers

Nov 21, 2013

I went in to browse for a new or used car. I was shopping to look at my options. I was greeted by a salesman who was kind, quite funny and helpful. In short I went in thinking my money could only buy one thing and came out a few hours later with much more and nicer than I ever thought I could purchase. I attribute it to the salesman who helped me shop wisely and I got a great deal and a great vehicle. I absolutely love my Equinox. I would recommend Willie Guess. After my experience, I was telling quite a few people about him and many people knew or had heard of him and said he is the salesman to see in the triad. I wish for him him much continued success and thanks Willie and Modern Chevrolet for a great experience.

Diana

Nov 19, 2013

Jake (JR) Was great. everyone I met at Modern was great to work with ... I would refer anyone looking for a new vehicle to go to Modern...

Karen

Nov 15, 2013

Marcos Diaz is an excellent sales person! My husband & two of his daughters have purchased their current vehicles from Modern with the help of Marcos. We are all very happy with the service we have recieved!

Dennis

Nov 14, 2013

I'm glad the dealership is there to stand behind the cars they sell. Although it wasn't your fault, it was disappointing to have trouble with such a new vehicle. - sad too that I lost one of my favorite CDs because of defective equipment.

Olympeia

Nov 13, 2013

My husband and I had research what type of car we wanted but did not want to go through the experience we had 13 years ago. When we came in we were greeted very kindly and was able to get an equinox that I really liked and it did not take long. We were pleased with how the deal went from beginning to now. So far so good. We are very happy with our purchase.

Sonya

Nov 9, 2013

Although I had an unforuntate breakdown of my new Camero, your team has been exceptional. Towed my vechile, repaired it, and made sure I had a rental car. Thank you for going above and beyond for me. No other dealership has ever made me feel like they cared, and at 38 yrs old I've dealt with a few. I truly appreciate Roger Hinton, for he is an exceptional salesman . From the moment I walked through the door he explained every detail, made me feel welcome, and most of all put the smile on my face that I can't wipe off (handing me those keys)! Modern Chevrolet made my dream of owning a Camero come true! What a blessing you guys are! I LOVE MY CAR and in the future will recommend your dealership without any hesitation! Also, Terri Snider called and was just wonderful! You should be very proud of all your staff at Modern Chevy....for the customer truly comes first! Your #1 in my book!

Joyce

Nov 8, 2013

MY experience was kind of nice and service was sort of prompt and the service attendant was very cordial and spontaneous. Please keep the good work continued.

Ryan

Nov 8, 2013

It wasn't pushy. Henry knew the car we purchased extremely well and I was beyond thrilled with the tutorial he gave. Everyone at Modern worked with me on the price point and never once said "We can't do this". I'd tell all my friends about my experience with an A+.

Carmen

Nov 7, 2013

I was very pleased. The staff was very friendly and knowledge able. I told them what i I wanted and they found the perfect car for me and my budget. Clarence was very easygoing and made my friend and I very comfortable through out the process. I have already recommended Clarence and modern Chevrolet to several of my friends.

Leona

Nov 7, 2013

From the time I walked in the door, I was greeted with smiles all around. Every staff member that I dealt with was courteous and caring that I received the best treatment, ever! My sales person, Went over & beyond to find the vehicle that I wanted and that I got the best deal possible. I have dealt with Modern Chevy for several years, but I think this experience was the best. I can't say enough good things about the staff at Modern Chevrolet. They worked diligently to find my vehicle, give me a good deal, & find a finance plan that worked for me. All those involved were great!

William

Nov 6, 2013

I had great experience with the service department at Modern Chevrolet. To bad I cannot say the same for the 2013 Spark or for the sales department.

Trevor P

Oct 31, 2013

Mr. McElroy was a great help in my buying process I would recommend him to anyone, looking to by a car. Great Guy & Great Service.

Randalll Rogers

Oct 26, 2013

Bill Welborn is a great salesman. He always cares about his customers and makes them feel like they are at home and apart of the family. I could not for any better service from anyone else at Modern Chevrolet. He always calls E and asks how I am doing and if I have any problems.

Howard Anderson

Oct 18, 2013

Our sales person, Willie Guess, was extremely helpful and very knowledgeable about the cars that we were interested in. He made the buying experience very smooth and quick. Way better than the last new car I purchased from another dealership. We went looking for a Spark and came home with a new Camaro. Very pleased with the transaction.

Mary Cooper

Sep 16, 2013

Willie Guess was helful, knowlegable and the kindess person you will meet. He goes out of his way and do extra to make buying a car a goid experience.

Josh

Sep 14, 2013

If you want a good car go to Mr.McElroy. He saved me a lot of time and money through my experience with Modern Chevrolet. Originally, I didn't know if I could trust him cause I don't like dealerships or sales people, but Mr.McElroy was honest and persistent to get me the best car for my money. I must have came in 4 times before i made a decision and every time he was patient and worked with me, I really appreciated all of time and energy he spent helping me. So if you need a good car go ask for Mr.McElroy he'll take care of you. Thank You and God Bless, A Happy Customer

LSHF

Sep 2, 2013

He did an awesome job from the beginning to the end. I was really hard on him because I don't rust car salesmen but he helped me to lower my guard and made my experience very enjoyable. I will be sending my friends to him.

Jim

Aug 31, 2013

It was a very smooth and pleasing experience,not like many we have had in our past in other dealerships and in other cities. We look forward to enjoying many years driving our 2014 Chevy Silverado and hope that the experience we have had to date with Modern Chevrolet continues.

Chevy Lover

Aug 31, 2013

Mr. Howell is a professional all of the way.He seems to really care. Answered all of my questions. Thank you Mr. Howell

Williams1963

Aug 31, 2013

I recently purchased a car from Roger and he made my car buying experience wonderful. he really understood what I was looking for in a new vehicle.

ebongel

Aug 30, 2013

We had a very pleasant experience at Modern Chevrolet. Marcos was very friendly and not pushy at all. He walked us thru the entire process, explained everything and helped make sure the purchase went smoothly. Shannon in finance was a delight. She was well organized and made the entire "sign your life away" process actually enjoyable. We were surprised just how easy everything went - no stress, no pressure, just great staff and service. Can't wait to go back and buy our next car there!

BigD2013

Aug 27, 2013

This was the best experience I have ever had trying to buy a new car..my salesman Jake Hopkins was straight to the point and just very knowledgable about his job!!!!im so satisfied

fonesl

Aug 27, 2013

In the past 35 years, I have purchased approximately 20 vehicles, both new and used. I have experienced service at all levels including awful. This was my first transaction with Modern Chevrolet and I am please to say they set the bar for a great car buying experience. I purchased a 2008 Hummer H3 with 89,000 miles on it. The car had been detailed beautifully, they gave me a 30 day Bumper to Bumper Warranty, extended power train warranty, free first oil change, full tank of gas and washed it (although it was spotless). Also, I got free trials of OnStar and SiriusXM.I have never seen a dealer treat a used car buyer like a new car buyer, but this dealership really does. Jake even went so far as to ensure my OnStar and SiriusXM was activated before I left. I do not remember the lady's name in Finance, but she was also a professional, she completed my transaction in about 15 minutes (probably would have been a little longer if I had a trade), and obviously knew what she was doing.Jake showed me around the dealership, informed me of how the Service Department works as well as the rental car program they have which is competitive, if not more reasonable, than the National Car Rentals. If I had not been happy with the used vehicles they had on the lot, he told me they would find whatever I wanted and I have no doubt they would. When I need service or another vehicle, I cannot image going anywhere else. Modern will be my first stop. I hope Modern is very profitable because their business model is top drawer from a customer's standpoint. I can't even think of anything they could do to make the experience more pleasant.

CI

Aug 24, 2013

The Modern Chevrolet staff has the willing to help their customers and they are courteous.

Ashley

Aug 24, 2013

Loved working with this dealership. Harold was nice to work with and got me in the car I wanted!

PamGibson1

Aug 22, 2013

The service I received was excellent. Thank you to Jake and Shannon. Jake did an excellent job finding the car that fit me. I will always be thankful for Jake hard work in finding me the perfect car and Shannon for putting it all together. Thank you again

WayanaNBrown

Aug 22, 2013

I love my car. It has great gas mileage. Jake was an excellent sales man. He always checks oin me just to make sure everything is going well with my car. He even sets up a service appointments for me on my requests. Cruze is a great compact car. I can not wait to make my next purchase. I will definitely be looking at a Malibu or Impala. Jake will be my salesman of choice!!! Modern chevy is a great dealership.

Jatoria

Aug 17, 2013

I love my car and it was great. Jake Hopkins worked with my husband and I to get a great car, we love our new car!

S. Mitchell

Aug 16, 2013

I highly recommend that you visit Modern Chevy and go see Willie Guess, he is outstanding, he will get you riding. I needed a car and did not have much money and my credit had blemishes, where other sales person could not help me, I went to Willie by recommendation and I am riding with less money down, a nicer car and a better payment than I had in the past. Willie Guess is the man to see. Go to Modern Chevrolet on University Pkwy in Winston-Salem, NC and see Willie. Thanks Willie!

Michael Sirianni

Aug 15, 2013

After shopping the triad for best prices and most options featured, Modern had the best deal. They made our experience smooth and easy and we felt like they worked hard to earn our business. The staff was professional and curtious and worked hard to give us the best deal without feeling like we had to be in a boxing match. we would recommend this dealership highly. Thanks!

Whisonant

Aug 14, 2013

Terry is the best. He is knowledgable and seem to be very caring. My wife and I we buy here again in the near future. Thank you Mr. Howell

Julianne216

Aug 9, 2013

From the time I seen the car on the internet, called to make an appointment and came to look at the car, this was a pleasurable experience. There was no pressure, I told Barbara the car I wanted to see, with in minutes the car was at the front waiting for us to test drive it. I could hardly believe how easy it was. All the benefits of buying a car with this dealer is hard to turn down. Plus, the experience with all the people was so great when I am looking for another car, I will definitely be back!

Edward

Aug 8, 2013

Very smooth transaction, courteous staff, love the car!

kdfoster

Aug 6, 2013

I enjoyed my experience at Modern Cheverlot thanks to Monte Hall. He is an awesome person who took the time to make sure that I had the perfect car that fit my lifestyle and my budget. I will continue to come back and purchase vehicles from him here at Modern. Thank you so much. I appreciate you.

Hokie Fan

Aug 4, 2013

Friendly, helpful staff both online and in person. Sales Specialist, Harold Edwards was great to work with. I will never purchase a vehicle from another dealership. These guys do not put you through the ringer to buy a car. They are low pressure, professional and get you in and out as quick as possible. They also had great financing options. I would recommend Modern Chevrolet and Harold Edwards to anyone looking to purchase a car.

GoCanes78

Jul 30, 2013

The Modern staff was extremely friendly and worked with my wife and I to meet out car-buying needs. We were thrilled to get the car we wanted at an affordable price.

Gary Brown

Jul 27, 2013

Alexandra, Henry and Jeff treated us very professionally and we were happy to find a rental with such a nice discount, full warranty and rebate. Great people!!! Will definitely recommend to others!

Mr. Bee

Jul 24, 2013

Mr. Howell was very knowledgeable. He listen to what we were saying. Not only did we get the right car, but the right options too. When I think of buying a car, I will think of Modern and when I think of Modern, I will think of Terry Howell...

Paul

Jul 23, 2013

I spent two weeks lookng for a good Deal on a Chevrolet Cruze and was willing to travel to get the price I wanted to pay. Modern Chevrolet beat the other dealers buy close to 2000.00 out the door price. This was well worth the 75 mile drive. Other dealers had good prices but when it came to total price out the door Modern stayed close to actual price quoted. Great experience and car was ready when promised.

Trucking HAPPY

Jul 22, 2013

Went to the dealership looking for a new or used truck, worked with Harold Edwards, was very pleased I would recommend family and friends to go to Modern and ask for Harold.

CI

Jul 17, 2013

I purchased a 2013 Chev Malibu one week ago. The service that I received was excellent. Even during the business transaction of coming to a deal on the car went very smoothly. I am very well pleased. Thank you Modern!

rfulton

Jul 17, 2013

Hands down best customer service and best deal in town. They worked hard to get us the best financing and most for our trade in.

david w

Jul 15, 2013

i have been dealing with modern chevrolet for many years and always got great deals with them, salesmen Henry was great to deal with and fair and always a smile and hand shake...

pipercat

Jul 14, 2013

Clarence was very polite and courteous. He was very knowledgable about the vehicle we were buying. He worked to get the best trade in amount for our vehicle. We will come back again to trade with Clarence when we are ready. PS just don't run over any groundhog while you are test driving, because Clarence thought that was the funniest thing. So did I

bmullins21

Jul 10, 2013

Marcos was extremely helpful. He was able to facilitate the transaction seemlessly. I have already referred several friends of mine. I will most definately be purchasing my next vehicle from Marcos and Modern Chevrolet.

dealmaker01

Jul 10, 2013

During the process of looking for a vehicle Mr. Hinton has been very helpful in providing information. I look forward to doing business with Modern Chevrolet when ready to purchase my car and to have Mr. Hinton as my salesperson.

Rnoble1029

Jul 9, 2013

Mr Hopkins was a friendly sales person. He delivered everything he promised. Jake worked hard to get me the best APR for my credit score.No hassle deal.

Brain519

Jul 9, 2013

Mr. Howell was friendly and paid attention to our needs. He was considerate of our car wants. The process went very smoothly. We will buy our next car from there, as long as Terry is there. Thank you Mr. Howell

Kevin K.

Jul 5, 2013

Modern Chevrolet went above and beyond to ensure my vehicle was repaired and that I obtained a new warranty for the transmission installed. Modern Chevrolet has taken care of all issues with my vehicle in a professional and timely manner. All staff that I have had contact with at Modern Chevrolet are very professional and have treated me well. I highly recommend Modern Chevrolet to anyone looking to purchase a vehicle.

Dragon

Jul 4, 2013

Very friendly and polite!!! Everyone that we interacted with was helpful and friendly. Would definitely buy a car from again.

Camaro Fan

Jul 3, 2013

Modern Chevrolet was the best experience I have ever had in buying a car. Everyone was so helpful and courteous, and made our visit a very comfortable one. I would definitely recommend Modern to any of my friends and family.

Kefird

Jul 2, 2013

John was very helpful and worked with me to reach a price I could afford. His attitude was outstanding and the customer service I encountered was impeccable.

tilley9

Jul 2, 2013

Mr knight a wonderful person and worked very hard to meet our needs! Person friendly! Great customer service and attitude! Very professional and customer friendly!

dgullion1

Jul 1, 2013

Jake did me right! I bought a 2011 Avalanche, and am very pleased with it so far. I plan to do business with them again in the future.

Satisfied shopper

Jun 29, 2013

Good Job Mr. Howell. I am please with my purchase. Was satisfied with the process. Good price and the right car.

Very Satisfied

Jun 29, 2013

Mr. Howell was very helpful. He got me the car that I really wanted at the right price that I had discussed with him. I would recommend him to everyone.

JamieMac

Jun 29, 2013

Wonderful experience! Bill Welborn was excellent throughout the entire car-buying process, and he got me a great deal on an aveo. Would highly recommend to anyone!

Happy Customer

Jun 28, 2013

I bought a new Malibu and am very pleased with the vehicle. I have recommended to friends to go to Modern Chevrolet and see Harold Edwards. He is very easy to work with and considers his customer as a number 1 priority.

M Williams

Jun 28, 2013

I've been shopping for a new vehicle and Roger Hinton has been excellent to work with.

Leslie Jones

Jun 28, 2013

Modern Chevrolet rolled out the red carpet. I was very pleased with their service from the time I entered the door. The best salesman in the triad helped me, Willie Guess. He was awesome, his energy was contagious and I enjoyed laughing and talking with him through the entire process. I had to go in during my lunch time, he made it quick and easy. I was able to pick up my new Equinox when I got off that evening. No fuss just good service. Modern and Willie keep up the good work.

Johnny Cagalera

Jun 27, 2013

My experience went great at MODERN CHEVEROLET! Marcos Diaz helped me get into the best truck I have ever owned , the manager MIKE GUNTHER was very helpful aswell!! If anyone asks me about the truck I tellem to go talk to MARCOS DIAZ , he even bought me lunch , I couldn't have asked for more

ncnoah

Jun 27, 2013

Purchased a Chevrolet 2004 Impala from Monte Hall, he was Excellent, helped me every step of the process. Had a little problem with their finance person, but everything with Monte was GREAT!!

Very happy lady

Jun 26, 2013

Monte made sure that I had the most enjoyable and pleasant car buying experience ever. His customer service gets straight A's with me. Once it is read make sure that he knows that I will be back to buy other vehicles for my children.

unsatisfied

Jun 26, 2013

My experience with Modern does not mirror the other reviews I have read. I found a used truck through their internet sales department. One of their agents contacted me and with her sales managers help we agreed upon a price. I explained I could be at the dealership in the afternoon. It is a three hour drive one way.I also explained if the truck was as portrayed on their website I was going to buy it. I even offered to place a non-refundable deposit on the vehicle which they declined.She indicated one other person was scheduled to look at the vehicle but if it was purchased before I arrived she would contact me. I arrived at the dealership and was greeted by my sales rep., she explained the other people interested in the vehicle had left and it was mine. I presented my license to another sales rep. so I could take the truck for a test ride. After several minutes the sales manager appeared to inform me he had just sold the truck 10 minutes earlier. It was not as if I was tire kicker, I had offered a deposit as well as driving three hours (and was in contact with the sales rep during my drive) and explained this would be a cash deal. I was extremely upset and was more upset by the lame excuse of the sales manager attributing this situation to dealing with internet sales. He did however, offer to purchase me a tank of gas and dinner, which upset me further and I declined. Before I left the sales rep offered to deliver the vehicle to me if their deal fell through, as they had to wait for financing to be approved. I was not financing the vehicle but buying it straight out. Pure and simple what occurred yesterday is they negotiated a better financed deal with a buyer in another state with no regard for my offer. This may have been a better deal for the dealership but was not the ethically correct way to conduct business!!

Smart lady

Jun 26, 2013

I love my new car Monte, you made this happen! I just wanted to tell you thank you and I hope that you read this. I will see you in a couple of years when it is time for my daughter to get a vehicle. Love it!!!!!

PWELCH

Jun 24, 2013

Great experience. Absolutely love my car and enjoyed the process of buying it. Service department is also awesome.

Frann Griffin

Jun 24, 2013

Jake Hopkins made car buying a pleasurable adventure. He learns about his customer. He then makes the match. Jake is very knowledgeable about the Chevrolet product line. His quick paced gait adds to his persona. Not only did I purchase a 2012 Cruz on the same day, two weeks later, my mother purchased a 2012 Sonic from Jake. Mother had a disappointing experience with another dealership. Upon mentioning her experience with Jake, he mentioned how his product line compared, superior I must add. The rest is history. I have taken me Cruz for oil change. I felt very welcomed. Modern Chevrolet, Excellent Product, Excellent Staff, yields Very Satisfied Customers. ;-D

K. Meyler

Jun 22, 2013

My salesman's name is Clarence McElroy. I have purchased many cars in my life. My recent purchase at Modern Chevrolet was the most positive experience of them all. I look forward to sending my first referral to Clarence and all the staff at Modern. I love my Chevy!! Thank you. K. Meyler

Christy

Jun 22, 2013

We went to look for a new car for me at Modern. I knew exactly what car I wanted, got a great deal with rebates and walked out with a brand new car for less than what I was expecting. Bill Welborn, our salesman was excellent. He knew everything about the car I bought. Although it was late when we arrived (6:30- they close at 8:30) he stayed as well as the finance manager and other sales members to make sure we drove off the lot with our new car. Best car buying experience I've had to date, and I've bought a lot! Keep up the good work Modern!

S. Smith

Jun 20, 2013

Took my 2010 Mitsuibishi Lancer to MODERN Chevrolet on 6/12 to get an oil change and tire rotation. I've got a big road trip to Central Florida coming up at the end of the month and you guys got my car ready to go in just about an hour :) :) !!!!!! Thanks to Jake Hopkins and the rest of the guys at MODERN for another great service job on the PanthersMobile :D :D !!!!!

Mom & Dad of Three

Jun 18, 2013

Our sales associate, Henry, was great at helping us get the vehicle we wanted within the budget we required. He was very understanding and patient with us during this process; especially since we had to bring our 3 young children to the dealership with us. We will definitely recommend him to our friends, and return to him ourselves if we ever decide to purchase another vehicle. Henry, thanks for making our recent car buying experience as smooth as possible!

David C.

Jun 17, 2013

Excellent customer service . Extremely professional .. I would refer all my friends to Jake Hopkins . The entire experience was enjoyable . Very nice facility . Clean and customer friendly

david3333

Jun 17, 2013

Excellent customer service . Extremely professional .. I would refer all my friends to Jake Hopkins . The entire experience was enjoyable . Very nice facility . Clean and customer friendly

David and Carolynne

Jun 16, 2013

A very Professional staff, the whole buying process went very smooth, I bought my car the day after the big storms came through, they had no computers or internet, they did everything by hand a put me in a new car that afternoon, they were amazing. My husband and I will be back to buy a truck. Thank You John Cathcart and Shannon.

LanaME

Jun 11, 2013

I checked my tire pressure and had one that was low. I came in on my lunch hour to have my tire pressure checked. The customer servcie rep that helped me said they would also check the tire to see what was causing my tire pressure to read low. I really appreciated the fact that they offered to perform a check to see if there was an issue with my tire because I drive around 50 miles each day to work. I travel alone so I also received reassurance. There was a nail in my tire and I had that repaired. I received fast, friendly,efficient customer service. Thank you! Lana

remorris1

Jun 10, 2013

I love my Equinox the on the road preformance is great, gas milage is great as well & it's a looker to I've had a lot of comments on the body style.

Chevy Fan

Jun 5, 2013

We went to Modern Chevrolet just because we have a question regardless our Chevy Cruze 2012 and they offered us to trade our car for a Chevy Cruze 2013. They were very friendly and answered all the questions that we had. We are very happy with the customer service that they provided.

waynecreasman

May 31, 2013

jake hopkins was very helpful .he answers all my question. he was very friendly .he was very knowledgeable.he help me to pick the right truck.

EmilyWommack

May 31, 2013

Jake Hopkins was very helpful and very great to work with. They found me a lower interest rate than what I was pre approved for by the Credit Union. Jake made sure I was happy with the cleanliness of the vehicle before I left. It was a very pleasant experience.

Tula65

May 30, 2013

We received more than we expected when we visited. The staff and salesman worked extremely hard to get us a new vehicle. We are so pleased with our experience.

hill01

May 30, 2013

My name is Eddie I bought a chevy truck from Jake Hopkins. He was very nice to work with,helpful,polite,showed us around everything. Me and my wife bought a chevy cruse Friday nite and then on Monday we came and bought a truck, so yes we are very pleased with Modern Chevrolet and our well informed salesman Jake Hopkins.

pbondrn

May 29, 2013

Everyone was friendly, courteous, and the service was done in a timely manner!

Camaro.ss

May 29, 2013

Monty Hall was our salesman and we could not have asked for a better salesman or experience then what we received from the moment that we called to inquire. He responded to our call faster then anyone has ever responded, listened to what we wanted and needed as a customer, and delivered above and beyond expectations! I have already told many people of our experience at Modern and will continue to do so. Any further vehicle purchases our family makes will be conducted at Modern Chevrolet! Thank You to ALL your great sales team, finance, and "behind the scenes" people, you are the true definition of an OUTSTANDING dealership where the customer comes first. More businesses need to conduct themselves in the manner that your business does. I can not say it enough how amazed we were at the level of relaxation and professionalism we encountered at your dealership as well as the timely manner it was conducted. Thank you again and keep up the exceptional work!!

snow1971

May 29, 2013

This was the most relaxing experience buying a car that we have from a large dealership. We were welcomed with very friendly staff, and ended up with Jake Hopkins who went out of his way to help us find what we were wanting and within our price range. We would highly recommend him and Modern Chevrolet to our friends and family.Keith and Anita Snow

ciesta50

May 29, 2013

I have known Jacob for years. When my present car needed replacement. I thought of Jacob. I told him what I was looking for and price range. Then he made it happen. He worked with me to get me in a car I could manage.. He walked me through all aspects of the deal. I will send my friends or family in need of an automobile to Jacob. He is what customer service is all about.

jrsherrard

May 24, 2013

Everyone was so friendly from the moment I walked in the door. My salesman Jake Hopkins was so nice and helpful in explaining the entire process and did an outstanding job of helping me get the right vehicle in my price range. I couldn't be more satisfied by the service I received from Jake along with everyone else I encountered with my purchase from Modern Chevrolet

Happy Camper

May 14, 2013

Wayne and Shannon worked extremely hard to get the truck that we wanted.Everything went so smooth I was totally surprised. Helpful, friendly and understood the need for budgeting price and payment.

Walburn

Apr 25, 2013

I had an appointment and was seen on time and the service was completed in a timely manner

asmking

Apr 20, 2013

I was able to drop my car off and get a ride to where I needed to go. By the time I was finished at my appointment, my car was also ready. Was nice to be able to coordinate these so well.

CRITTER

Apr 3, 2013

great overall experience.. Will be happy to drive the 150 miles to service this vehicle

long distance

Mar 27, 2013

The salesman was super easy to work with and helped me get the truck I wanted even from miles away.

sokermom

Mar 20, 2013

The service was fine and the service advisor we worked with was excellent. The only reason for the 4 stars and not 5 is the length of time we were there; almost 3 hours. I realize I had several things done; however, I don't know that it should have taken 3 hours. I have been completely satisifed with Modern Chevrolet's service department. I have been to another dealership in town once before to use a coupon they provided, but I will not go back there. They were very snobbish and did not let me know what was going on with my car. Thanks for the great customer service Modern!

Loyal Chevy Owner

Mar 15, 2013

Professional, efficient and good coffee! :) Thanks for ensuring excellent customer service and a clean, pleasant facility - restrooms included!

little red ridinghood

Mar 4, 2013

No pressure sales is a joke my husband and I are looking to buy a new crossover stopped in to look at modern while looking a saleman came out my husband told him we were just looking and needed no help sales person still comming towards us my husband said again serious don't need in help just looking to go on salesperson went on to say thats what I do best help people look[ I do believe that I am a adult and can look by my self ] when my husband said just go on salesperson said this is my car lot I don't have to go on my husband said you just lost a sale sales commet from salesperson was no I didn't going to try another dealership next week hope for a better experience

Modern Groupie

Feb 28, 2013

I couldn't ask for a better experience than the ones at Modern. Clarence in sales is an awesome person with a great attitude and a willingness to make his customers happy. When he sees me in service for maintenance he always comes to me and ask how I am and how the vehicle is. Terry the young lady in the service dept at Modern Chevrolet, always takes care of any situation that I have and always calls me to check on my vehicle. BOTH individuals make the Modern experience... AWESOME!!!! TOP NOTCH CUSTOMER SERVICE!!! (The entire Service Dept is GREAT) Never buy a vehicle any where else.. Modern is the place to be!

gerjoh13

Feb 4, 2013

Very good all around. Good customer service skills used. Very informative with the vehicle purchased. Worked hard to make the deal go through. Would highly recommend the dealership.

JudyRogers

Jan 20, 2013

My overall Experience was great, The staff was great and very friendly, The price was great and the customer service was great I didn't have any complaints about anything

Modern Customer

Jan 15, 2013

Modern Chevrolet is a great place to purchase a car for many reasons, not the least of which is Mr. Jake Hopkins who pays great attention to customer needs and works with the client to achieve a high level of overall satisfaction. His product knowledge is excellent and the interface with finance is smooth and helpful.I would not hesitate at all to come to Mr. Hopkins for my future transportation needs.

mommykl

Jan 12, 2013

I enjoyed the attention my dealer showed me. I felt he took my needs in consideration for me and my family, That means a great deal to me. I am truely pleased.

sonijane

Jan 4, 2013

Experience was great. Jake was very helpful. I highly recommend Modern for your next purchase. They will be my next purchase. The finance deparment went above and beyond to help as well.

Linda Olinger

Jan 4, 2013

They were efficient, friendly, and answered all my questions about an electric/hybrid vehicle. They allow me to charge at the dealership when I have time.

jglenn50

Dec 26, 2012

Modern Chevrolet and Jake Hopkins were very helpful in helping me find a vehicle that was right for me. They took the time to find out which type of car I wanted and what I would like in my new car. I was not expecting to buy a new car, I came in to look at a used car. Jake told me that with the rebates that were being given I could drive away in a new car. They walk me through the steps I needed to take to finance my vehicle and when I was approved explain to me and showed me how to work my car.

Brodie0509

Dec 21, 2012

I had been getting prices online and decided to visit the dealership to look at the vehicles I had been inquiring about. When I arrived, I went inside to get some help. I walked around the showroom and even looked inside a couple of vehicles. To my surprise, not a person offered to help me, even though there were several salespeople at their desks. I then decided to walk around the lot to see if I could locate the vehicles I was interested in. I walked around the entire lot, found the vehicles and continued to hang around for 20 minutes. Again, no one offered to help. Bottom line is that this dealership must be more interested in dealing over the internet than actually talking to people and selling vehicles. I will not buy from them.

crwnnc

Dec 11, 2012

First of all the dealership is quite close to my work, so convenience for future servicing is important. After reading other online reviews, I definitely wanted to give Modern an opportunity. I had the pleasure of meeting a salesman there by the name of Jake Hopkins. Jake listened to what it was that I was looking for, took the time to answer all my questions. Jake was not pressuring to me in anyway, yet projected a very caring attitude toward me as a potential customer. I decided to go back the following day after meeting with Jake, and sealed the deal. Jake then took all the time necessary,and didn't rush showing me everything in detail about my new purchase. Jake is quite down to earth, friendly, and very easy to talk to. I will definitely be reccommending Jake to others who are interesting in making a purchase. I think we all have some adversions to car buying, but one thing for sure this is one deal that I am thankful to have made contact with Mr. Hopkins. He is definitely an asset to Modern Chevrolet, and I look forward to future transactions. Thanks again Jake!

luckylady71154

Nov 23, 2012

I was very impressed with the whole buying experience at Modern Chevrolet my sales person Jake Hopkins was such a pleasure to work with he went that extra mile most sales people never go. I was so pleased to have such a nice man to work with he bent over backwards to find the truck I wanted, when I am ready to buy again I will go back to Modern again and ask for Jake.

katclau

Nov 23, 2012

Had a very good experience at Modern Chevrolete.Jake was a lot of help with the purchase of our new truck. Would very much reccomend this dealer.

pcokafor

Nov 16, 2012

Mr. Jake Hopkins was phenomenally great in large part due to his tremendous effort made to help sell a car of my choice. He is a customer/oriented type of consultant who will painstakingly do all that is deemed necessary to help customer(s)leave the the dealership happy.

John Craven

Nov 14, 2012

for me it was a very good experience, the Service was excellent, and the children ami treatment was helpful, realment am very happy with the deal we got, and definitely recommend this agency

rbblack

Nov 10, 2012

This was a great experience!!! Jake Hopkins is a class act and I will return to him the next time I need a car. I am not an easy sell and he was able to not only sell me one but two cars that was needed for my son and my wife. The payments are within reason and and can handle there needs for transportation for some time to come.Thanks Jake and I will be back to see you again.R Bing Black

fernmunch

Nov 9, 2012

everyone was friendly and very helpful. it was a very informative experience and i felt i got a great deal without being taken advantage of.

turkett

Nov 8, 2012

Bought a (new) Equinox. Great selection on lot. Jake was very helpful in explaining options, finances, setting up test drive, etc. All other employees met were nice and knowledgeable as well. Dealership felt comfortable, including the hot dog lunch they had the day I was there! Modern family of ealerships in Winston-Salem are good; would be happy to recommend to others.

farmhouse12

Oct 28, 2012

marcus and all the other associates that we worked were very friendly and helpful. Marcus also took us on a tour and showed were we would bring our new car for service. I would highly recommmed Moderen to all my friends.

sds1970

Oct 27, 2012

Jake Hopkins was very helpful (with my Dad) in getting my new (to me) 2010 Mitsuibishi Lancer in such a short period of time for a real good price :-) !!! It was well worth the drive (from Charlotte) to get the car from you guys!!

claudeen

Oct 6, 2012

Jake was outstanding he went the extra mile to even get the color I actually wanted because it was not on the lot at that time which I certainly appreciated and are very grateful for that...Jake was really concern about me being happy with the vechile I chose....I received exceptional customer service from start to finish once I arrived at the dealership....My visit to the dealership was an awesome experience and I will highly recommend the dealership to others.....I have taken a trip and used the On Star feature on my new car which was an awesome experience also I love the SiriusXM radio....I have so many more great features to enjoy on this vechile and looking forward to the opportunity to enjoy them all...

dale5740

Sep 27, 2012

I was very pleased by the friendly service. I would go back to this dealer if I am able to ever buy an other car or truck.

neal.nance.3

Aug 29, 2012

I had a great experience working with Jake in test driving vehicles. After many cars I found a Chevrolet Crude ECO that I just fell in love with.

SMitchell27

Aug 29, 2012

I recently purchase a 2012 Malibu and I have to say I absolutely love love this car. Jake Hopkins was the person that made this experience very happy for me and my family being that I went into the dealership with the intent that I was waisting my time. I didn't think I would walk out with a brand new car, but I did. I would recommend Jake Hopkins at Modern Chevrolet to any and everyone. Thanks Jake

5954160

Aug 28, 2012

This experience started with a general inquiry about a car that I had seen on the website. After arriving at the dealership I was greeted by another salesman. After talking for a few minutes, I was surprised that my inquiry was still in their system. The sales person that I was working with was honest and stated that another salesman had answered my online inquiry and that he would get him for me. The process was so easy.. I had only gone there to take a look on my way to work.. To my surprise, I was able to get everything done, including a quick test drive, and still made it to work on time. I only had to go back to sign the papers and take delivery of the car.. this is the first time my car buying experience has been this quick and easy. I will be sure to refer others to Modern. Thanks to Jake in sales, and Steve in the business office for a great experience.

j_chambers

Aug 28, 2012

had a great experince when i visited modern chevrolet..jake hopkins was a big help in finding the right suv to fit me..he gave me a great price and he treated me like i was family instead of a custmor..he walked me through all the buttons and features my suv had to offer

Happy Consumer

Aug 16, 2012

Drove 80 miles to look at a used car I found on the internet. The car was exactly what I had been looking for. My salesman, Harold, made the looking process seamless and comfortable. No pressure at all. Decided to purchase. The finance manager, Steve, took care of all the details. Since I didn't have an extra driver, Harold offered to have the car delivered to me the following day. Soon after the car was delivered, we found a slight problem with the car. Harold assured me that Modern wanted me to be completely satisfied and made arrangements for me to have the car repaired at a sister store closer to my home. The car was repaired quickly and easily, with no charge to me. Have had the car for a few weeks now and am so happy with it!I highly recommend making a purchase from Modern Automotive group.

Troy Smith

Aug 6, 2012

I went in to Modern service dept to address a few issues with a 08 Suburban that I purchased on March 27th that I have only put 1200 miles on since the purchase. One trip to GA was 800 of these miles where I learned the GPS wouldn't work because I was never given the disc for it to opperate. Took the truck to get a mirror fixed that I found was falling of when I washed it after this trip. Told them that I never recieved the GPS disc, the mirror was falling off and the door handle was coming off and needed to be correct. WRONG, they said I was out of luck on all issues,I should have called them earlier on the disc but I just found out when I drove it. Didn't realize I had to drive a certain amount each month. I thought since I was paying I could drive it ehen I wanted.They suggested I had taken the disc and done something with it and that they would have caught the mirror before it left(trust them They said).They even ask me if I had a job, not sure but I think that was just another way to insult me further.They sent me a message on facebook saying they wanted to find a resolution asap and please come in and see thier GM, I called and he is out of town this week and they hid all my facebook post.So who knows how this ends but until these issues have been resolved I will not refer or do buisiness with them again and continue to post on every site I can to warn other customers.

Wayana

Jul 31, 2012

Jake was very friendly. He made me feel like family and not just a customer. He was there through the whole process. It felt good to know that I was the priority. Everytime someone would call on him he world politely say he was with a customer. And even offered a helping hand after the transaction was complete. Most sales persons say once the sale is done its done but that wasn't the case here. So I am glad to say I made the right decision!

dale5740

Jul 24, 2012

Very pleased with Jake he was great to work with making the buying a car business a more pleasant job. The one thing I did not like was the license plate holder installed on the front bumper. I had to pay a lot of money to have it removed and the holes drilled in the bumper repaired. I don't believe this should be done unless the customer wants the holder installed. If I ever buy another car, I will not buy it if this has been done to the car.

daltons502

Jul 6, 2012

Was so impressed with your service. I had recent surgery and was unable to go to the dealership. Roger brought the car to my house to "try it out.". Let me mention we are 40 miles from the dealership. He was so kind and with no pressure to purchase the vehicle. Most of the paperwork was done in my home. Spent less than an hour at the dealership to complete the deal! He has called several times since to make sure everything was ok! Excellent service. Would recommend him and Modern Chevrolet to everyone!

Sarah S. Brooks

Jun 29, 2012

Mr. Hopkins is very knows his product. He really works with you to satisfy your needs. I came to the dealeersip with my daughter not to buy a car.

hard worker

Jun 23, 2012

the dealer was great with a price and did what they said they would best price i could find and went over the top to make me feel good

tfp 585378

Jun 16, 2012

I purchased a 2012 Chevy Cruze this past Saturday. Jake Hopkins' sale tactic was very user friendly. He walked us through every step of the way. We were able to find a vehicle within our means. Jake was very knowledgeable about Modern Chevrolet's product liwone. I would highly recommend Jake Hopkins to my family and friends.

lisabairmoore

May 23, 2012

Jessica was an awesome saleswoman. From the first phone call to the final papers signed, she was very friendly and eager to assist us with any questions or problems. She got us the car we wanted for the price we wanted to pay and also got us what we wanted for trade in on our car. The only problem I saw with this dealership............not Jessica as it was not her fault............they do NOT fill you new car up with gas. I took my trade in to them with a little under a full tank of gas. I wasn't thinking when we left SC to go there and I filled up but then didn't feel bad when we were told we'd get a full tank of gas in our new car. I didn't realize it until we were halfway home and had to stop cause we were on empty. Jessica Gatewood is definitely someone you would love to work with but the management there needs to be a little more courteous and gracious to their customers and give them a tank of gas before they leave. Other than that my experience was awesome.

Tinknocker11

May 21, 2012

Jake was very helpful with instructions and setting up OnStar and XM radio.He stayed 2 hours past closing time. 1st class salesman and person, whom I now consider as a friend.

tdenise 1965

May 21, 2012

THE SERVICE PROVIDED BY JAKE WAS GREAT. HOW EVER WAITING FOR HIS MANAGER TO APPROVE THE PRICE AND I WAS COFOTABLE WITH WAS A LITTLE SLOW AND WAS SOME WHAT AN INCONVIENCE. BUT JAKE HUNG IN THERE AND ALLOWED ME TO MAKE A DEAL I FELT COMFORTABLE WITH.

lurana day

May 18, 2012

We had the idea we were going to replace the Accord with an Accord or Acura tl. Then Corvette SOLD!!!!! Why??? PRICE AND PEOPLE. We fell in love with the car. Price was good but Modern did a fantastic job of giving us the best price on the car and the best trade-in. It was such a great experience to work with everyone who has excellent customer service and genuine caring attitude. Thanks to John, Steve and Hank.

nieko6065

May 17, 2012

The employees at this dealership are all very knowledgeable on every car on the lot, and try their hardest at getting you the best deal possible. Would not go to another dealership

harrlan1

May 16, 2012

I purchased my first vehicle, a 2007 Impala from Modern Chevrolet in 2007 and they detailed my car and gave me a full tank of gas.The over all service was great.I came back to modern to purchase another vehicle because I got such great service five years ago, I thought well modern is like home go back and do business with them again and I did.Mr Jake Hopkins was my sales associate he is a pretty nice guy,I told him what I was looking for and he(Jake)found me a 2010 GMC Acadia.I took it for a test drive with him and my dad, and it drove so smooth, I had to have it. I am pleased with my vehicle because that is the brand I wanted. The problem I had was when everything was done far as paper work,I got my vehicle and looked at the gas gauge it was 3/4 from empty I asked Mr Hopkins are you going to fill it up he said they(modern)only gave me 15 dollars to put in my tank,I ended up putting 60 dollars of my money into the tank for it to be on full.Also I was promised a rewards package via mail I have not received that yet. My wife just purchased a vehicle from Flow Honda and got great service from sales associate and dealership, with a full tank of gas. I'm pleased with my vehicle, but in the future if I need to purchase a vehicle,I would buy else where

apanthony

May 10, 2012

I have given the rating above because of my experience at Modern Chevrolet and my trust in the expertise of Sales Consultant, J.R.(Jake) Hopkins. When you walk in the door at Modern, everyone is pleasant, sometimes you are greeted outside as soon as you drive up and maybe before you get inside to the lobby. I have known Jake Hopkins for 20+ years and we both are Alumni from North Carolina Central University in Durham, North Carolina. When I purchased my 2011 Chevrolet Malibu last summer. Jake Hopkins, a Sales Consultant made this purchase a smooth transaction for me. Jake worked so quick and thorough that I even made it to Bible Study that Wednesday evening! My questions were answered before I asked them and he told me everything and more about my new 2011 Chevrolet Malibu! After making a decision to purchase my vehicle, Jake introduced me to Modern's Manager, the Finance Manager and the Service Manager. The Service Manager gave me a Rewards Discount card at that moment to be used at each visit to the Modern Chevrolet service department.

AndreaEd

May 9, 2012

We have know Jake Hopkins for over 10 years. He is a very good friend of ours and we make sure that we always purchase most of our vehicles from him. We have purchased at least 2 vehicles with Jakes help if not more than that. He is a wonderful and helpful sales associate there at Modern. The last vehicle we purchased was this past August of 2011. We bought a brand new Malibu which the family loves!

DFBrown17atGmail.com

May 8, 2012

From start to finish and wonderful buying experience. Henry treated me terrifically. I will be back for the 50th for sure! DF Brown

trainer

Feb 27, 2012

I contacted Mr. Edwards at Modern to tell him my dad was interested in a truck I saw online. Later that day he and dad were talking and we drove up there on Saturday and purchased the truck. Great buying experience.Dad is very happy with his new truck and the great customer service. Bill

james

Apr 27, 2011

excellent dealer, bought a new truck, no haggling or pressure to buy what i did not want (extended warranty, ect) would by from them again in a heartbeat.