Used Cars for Sale at Motor City Lexus of Bakersfield in Bakersfield, CA

Jeanneslexus

Oct 2, 2014

I want to thank Heidi, for making this special purchase happen. I am now the proud owner of my little Lexus.Heidi has the knowledge about the car that I needed. She went the extra mile to help me. She is still helping me, as she called yesterday to help me set up the appointment with Brian.I never felt pushed or given the wrong information, just had the honesty with her.I even met John Petrie and he helped me with the price!I have been given the best service and really appreciate it. Thank all of youJeanne Johnson

verog4334w

Sep 26, 2014

My experience at this dealership is always a positive experience. I love the option of a loaner car, so I could continue my regular day's activities.

lalvarez506

Sep 26, 2014

The salesman and manager were very courteous and friendly. The made sure to let us know that we were important to them and our questions were also important to them. They were very pleasant to work with. This dealership exhibits nothing but professionalism and care for their clients.

Bbakersfield

Sep 13, 2014

One of the best buying experiences I've ever had purchasing a vehicle everything was handled in a timely manner will be purchasing my next vehicle there will strongly recommend this dealership to family and friends.

Cherryl01

Sep 12, 2014

I purchased a pre owned 2001 LS430 some years ago. Connie and the service staff have consistently provided excellent and timely service to my car while always providing me with a loaner to allow me to go about my business. I frequently recommend Motor City Lexus and intend to make further purchases there!

DeniceS

Sep 10, 2014

Just purchased my second Lexus, but it won't be my last. LOVE the fact I can drop my car offin the morning get a loaner and pick it up that evening. Would highly recommend to other people.

Jboyd29

Sep 5, 2014

I have worked with Lorenzo at BMW and Lexus and there isn't a more friendly knowledgeable guy. He always returns my calls quickly and makes taking my car in for service fun!!!

kgech

Sep 4, 2014

After visiting many different dealerships in trying to decide which car I wanted to buy, walking into Motor City Lexus made me feel like I was walking into a friend's home. Everyone was very friendly, treated me well, and made me feel no pressure whatsoever. More than the car itself, which I love, it was the people at Motor City Lexus that made me end up deciding to purchase a Lexus. They were honest , fair and absolutely accommodating. I know that my car and I will be taken of here. I dealt with Heidi Hierlmeier and Ali Doulglas and they were both exceptional in their service.

malikt

Aug 7, 2014

The Sales Team at Motor City Lexus in Bakersfield is beyond comparison.They went out of their to make get the car that I wanted at the best price. I will be back and so willmy friends and family.

Buffbey

Aug 5, 2014

I found the automobile on the internet and traveled over 2000K miles to purchased it. The transaction took placed between MS. Natalie Hierimeier (Internet Manager) and my wife Cassandra (aka Sandy) via internet and phone. Prior to meeting Natalie, Sandy assured me that when I arrive at Lexus Motor City, I would fine my dream car and the paperwork would be ready. She was very impressed with Natalie's pleasant personality and professional effort. I found Natalie and the Staff to be awesome, including the Jalynn the driver that picked me up at the airport. I definitely recommend the dealership and would not hesitate to travel that distance again. Thanks.

Michaelcycle

Jul 23, 2014

I had just come from a very bad experience at another dealer(different car)-high pressure, broken record tactics, bait and switch, etc. A friend referred me to Ali. What a difference. I was treated very well with absolutely no high pressure. We quickly came to a fair price on a vehicle far superior to the other dealer's. My wife came in with me the next day and Rocky helped her pick out the car with her exact specifications. Ali, Rocky, and the entire Motor City Lexus team were a pleasure to work with.

Valdiazrn

Jul 15, 2014

I had a very pleasant experience dealing with the staff at Lexus. Everyone was very knowledgable and so friendly that it made my purchase great! Ali Douglas is an amazing sales manager and I will definitely do business with him in the future. Thank you!

monsedi33

Jun 18, 2014

Our salesman Michael Garibay went above and beyond to make sure we were happy, he found the exact vehicle we wanted and was very helpful. I would definitely recommend this dealership to everyone. Thank you.

Tith see

Jun 4, 2014

Good Car Dealership, very kind, explained everything in detail and was happy with the service and they have the car I was looking for love the new car thank you..

maquintanilla

Jun 2, 2014

Your customer service is great!I did get a loan car as part of the service, which made it a great and positive experience.Keep the good work!

ShelleyB

May 25, 2014

I just purchased my 3rd Lexus and couldn't be happier. I traded in my 8 year old car and thought about what a fine automobile it was and how my first 2 were outstanding vehicles - never having any issues. My service rep Connie has always taken care of me and I can't imagine going anywhere else. I am sure my previous car would have lasted many more years but I wanted all the bells and whistles this time around and that was exactly what I got!

dmd911dispatcher

May 18, 2014

We bought a used 99 ES300 several years ago from Motor City Lexus. From the salesman to all the service people we have dealt with they have all been fantastic.Our service writer, Bruce Wiehe is fantastic. Extremely friendly and very knowledgeable. He has always kept tabs on what we might need and made suggestions of things we might want to consider or keep and eye on. I am amazed at how fast and efficient their service department is. Our car is always ready when promised, unless they have to order a part, and really that is no problem as they are happy to provide a loaner car while servicing ours. And, the best thing is they stand behind their service and don't try to sell you something you don't really need. Unfortunately I can't say that about all repair shops.We will definitely go visit Motor City Lexus for our next vehicle purchase.

jgragg

May 18, 2014

From the moment I stepped on the lot, the experience at Motor City was excellent. Natalie is a wonderful salesperson. Low pressure. Very helpful. This was the first time I have bought a car by myself and it was smooth and easy. I highly recommend Motor City for a pleasant car buying experience.

MNBLEDSOE

May 2, 2014

We've been wanting to do a deal like this for quite a while. After learning that Ali recently started working at the dealership, we stopped in to say hello. An hour later, we had traded in our coupe for a IS350 sedan. Not only did the new car meet our exact needs, but Ali provided us a great deal in the trade. We're completely satisfied. Thanks to the Motor City Lexus staff.

KENVETTER

Apr 9, 2014

FIRST TRANSMISSION INSTALLED WAS DEFECTIVE (NO FAULT OF LOCAL DEALER)BOTH BRUCE & RANDY MADE A SPECIAL EFFORT TO SEE 2ND REPAIR WAS MADE PROPERLY & PROMPTLY -MARIA WAS COURTEOUS & MOST HELPFUL ARRANGING FOR A LOANER DURING THIS TIME -ADD'L NOTES -SERVICE TECHS INSPECTED VEHICLE & RECOMMENDED NEEDED REPAIRS - EACH WAS ACCOMPLISHED - CERTAINLY UPGRADED THE VEHICLE'S OVERALL PERFORMANCE -CUSTOMER WAITING AREA IS "TOPS' - GOOD SELECTION OF DRINKS & SNACKS - TV - MAGS - COMFORTABLE CHAIRS -THIS DEALERSHIP IS A CREDIT TO THE AUTO INDUSTRY & OUR BAKERSFIELD COMMUNITY -THANKS FOR THE EXCELLENT SERVICE !KEN VETTER

Jeannie47

Apr 7, 2014

When I started l considering buying a new SUV I did on-line shopping and that is when I met Marcela Torres. Whatever the question I had she gave me an informative answer in a timely manner. When I decided to take a test drive Marcela was the one who arrange it to my schedule and time. She was again there to answer all my questions. She was patient and helpful as I decided on the color and the packages I wanted. She arranged for the exact SUV I wanted to be brought to Bakersfield. I still can call her anytime I have questions. I feel like she is a friend more then a salesperson. Thank you Marcela for making buying my new SUV, that I love, a hassle free experience.Jeannie Watson

PerezV

Apr 6, 2014

Rocky and staff were outstanding!! How refreshing to find staff that actually new about the car more then I did. Had some bad experiences at other dealers where I knew more then they did. I'm not even into cars but I did my research.

chad594

Apr 3, 2014

Rocky and Ali are the best! They are the main reason I came to Motor City Lexus, because of the experince I had with them in the past. They really do get what customer services is all about!

Maximum1

Mar 28, 2014

Connie was fantastic! She went over and above good customer service...she anticipated my needs before I verbalized them.She worked out all of the details with ease and I felt my car and I were well cared for.

Ahoweth

Mar 16, 2014

I was at another dealership in Hollywood being messed around with on my price. A friend had just purchased a truck through Bakersfield Lexus and told me to give Rocky a call. When I contacted Rocky he told me to simply walk out, that they were playing a game, and to come back into town and he'd get me in my truck. He brought out a low mileage 2013 Ford that matched exactly what I was looking for and handed me the keys. No trying to sell and push me to buy. When I came back we started the paperwork. I didn't have to haggle because the price was already great, and a few thousand was knocked off for me already. I'm a first time buyer and Jashan, Rocky, and the sales manager (I forget his name unfortunately) worked endlessly to find me the best financing possible. No BS no hassle of having to try to get my price dropped, nothing. I plan on upgrading my wifes car through them in the near future and would recommend them to anyone.

Lexus ES350

Mar 8, 2014

Sergio provided us with a very pleasant buying experience. He was very patient and took care in assisting us, offering us options that we were not quite familiar with, such as the great leasing option we decided to go with.All of the other sales force we're very friendly and enthusiastically helped us. Overall it was a wonderful experience and we'll be telling friends and family to head over to Motor City Lexus,

MartinHerrera

Feb 8, 2014

Great experience buying my Lexus ISF with the entire group at Motorcity Lexus. No BS just straight answers and honesty about car. I highly recommend this dealer and will buy from again even with my drive up from LA County.

manuel soli

Jan 21, 2014

Been interested in vehicles. Sent emails can't during day because I work as a driver. Talked to Internet manager about a particular vehicle . Planned on going that weekend because I'm a good three hours away . Gathered the whole family and halfway to Bakersfield checked online and they had sold vehicle. Wasted 75 bucks in gas no one called me not to go in car was sold . Not even a courtesy call telling me anything . Just felt that was wrong didn't expect this from a lexus dealership .but again they are in Bakersfield maybe that's how they do business.

glumpkin

Jan 18, 2014

I had to have the font bumper replaced on my 2008 ES 350. Connie did an excellent job of keeping me informed on the progress of the repair. It took the body shop a little longer than they anticipated, but that was because they wanted to make absolutely sure they had the correct red paint match. I had a loaner and had no worries they would make my car look like new and they did. Connie is always professional and a pleasure to work with. Due to the delay on the repair she gave me a great price on the work performed. The Motor City Lexus service department and the entire dealership team are the reason I will always come back to purchase and for service.

GeoInCalifornia

Jan 17, 2014

The Service Dept had a loaner car ready for me. I didn't have to wait. Bruce is always a pleasure. They installed an inside trunk release as part of a recall. Changed the oil for the 10K mile service. Washed my car and filled the tank with gas. All on the house at no cost to me. This is my second Lexus from Motor City. I don't purchase out of town. I want my tax dollars to stay in Kern County. When my 6 yr old Lexus was totaled by a red light runner, they went out of their way to help. Even payed for a 24 hour rental car so I could get to work the next day. I Love Motor City. Will buy my next car from them too.

kellychris2006

Jan 4, 2014

Everyone down there was great. Tonya G. was very patient while I choose the car I wanted, big Thanks for that. Thanks to Tim M. who was very polite and thorough. The whole team wonderful, fast and efficient. Also I was shocked because everything was done super fast. I happy to say the I didn't have to sit there for hours like I have done in the past when I bought my prior vehicles. Thanks to Brian who treats my mother like royalty every time she shows up there at lexus. Thanks motor city lexus, you guys are the best.thanks a million!kel

per7005

Dec 18, 2013

After we contacted Auto Trader we received a friendly and professional email from Leilani Delamines, the Internet Sales Coordinator, welcoming us and letting us know that someone will be calling us to help with purchasing a vehicle. Later that afternoon we received a called from Marcela Torres the Internet Sales Manager and asked her about leasing a 2014 ES350. Marcela is a very friendly, professional and helpful person, we loved dealing with her we will recommend her and Motor City Lexus to our family and friends.

mkdemler

Nov 20, 2013

I found the Lexus dealership in Bakersfield to be very professional, friendly and relaxed. I was not approached by a salesperson in an aggressive manner like I have experienced in other car sale situations. It was definitely a very easy-going manner in which the receptionist first approached me and asked if I would like to speak with someone regarding any of the cars. I first spoke with Heidi who let me discover all the wonderful aspects of the Lexus GX and LX and answered any questions I had. When I came on a second day I spoke with Marsella, who was very knowledgeable, honest , and very friendly. On the third day I visited the dealership, I spoke with Sergio, who was equally as wonderful as the other two sales people that I had met with previously. I appreciated the fact that if he did not know the answer to a question, he admitted that and found the answer immediately. He was very professional and kind. I must mention also that Jashan also was wonderful and very informative as he helped me to review and sign the sale contract. He is a great asset to the team there at Lexus because he has a very kind, assuring, and honest manner about him.

Momofsnm

Nov 15, 2013

I had an appointment for diagnostics on my ES 350 and was promptly greeted when I arrived at the service center. When I met with my service advisor, she took additional time to show me some features on my car in which I was not familiar. Her advice was very helpful. I received a gorgeous brand new courtesy vehicle to use while my car was in service. By the time I returned home, I had received a phone call with completed diagnostics & a plan that I was happy receiving. I feel Motor City Lexus is very fair. They even washed my car & filled the tank before I picked up my car! This service department goes above & beyond to make their customers comfortable and feeling lucky to own a Lexus.

tizzybird

Oct 20, 2013

My wife and I went to the Bakersfield Lexus dealership because we were looking for a new sport utility vehicle. We currently have a BMW and wanted to compare the Lexus SUV for overall ride, comfort and overall dealership friendlyness and customer interaction. We met the salesman Jason, and he was exceptional from the beginning. Jason was was willing to go the extra mile for the customer and showed us he was really trying to make the purchase experience a positive experience. We did purchase a 2014 RX 350 and are very happy with the vehicle. I hope my experience with the service department will be positive as well. Overall, a great experience at the dealership.

flashbax

Oct 19, 2013

I have been to Motor City Lexus several times in the past for servicing of my 2006 Lexus IS 350. When looking to purchase my new 2014 Lexus IS 350 F-Sport, I contacted several deals via the internet, including the dealer I purchased my Lexus from. Motor City Lexus was the only dealer that responded appropriately. I asked for their Out the Door (OTD) price and received an extremely fair price on exactly the model I was interested in. In fact, their price was literally thousands of dollars lower than the price originally quoted by the dealer I bought my previous vehicle from (says something about the previous dealers commitment to their customers). Motor City Lexus definitely went above and beyond to earn my business. Marcella, the internet sales representative contacted me daily while we worked the deal and discussed pricing and trade in values. She was open and honest and worked behind the scenes to ensure I got the best price on the new vehicle and a fair trade in value, consistent with Kelly Blue Book pricing for my trade in. While Marcella was unavailable the day we came in to actually purchase the vehicle, Andie stepped in and handled the paperwork at the dealership. She moved things along as quickly as possible and paired our cell phones and garage door opener with the vehicle before we left the dealership. We were in and out in about 2 hours. When I left some CDs in the trade-in vehicle, I notified them and they were sent to me the next day. I have always enjoyed the service department at this dealership and now I can confirm that the sales staff is equally outstanding. I hope to have a continuing relationship with Motor City Lexus and have recommended them to others looking to enjoy the Lexus lifestyle.

seanswifee

Oct 5, 2013

I came in to have my car serviced also because my check engine light was on. Got a 5% off service work in my email from Randy, he hooked me up with Bruce and Bruce hooked me up with 10% off, good thing cause every penny counts now days. 10% is better then 5%. When I picked up my car one of my windows was still acting up but Bruce had them adjust it while I waited, I sure appreciated it, they had it all done before I left the lot and did have to come back. I was very happen with the service. It all cost me some money but that's my fault for not keeping up the maintenance on it. I love my car and I didn't want some mechanic on the side working on it. Thank for keeping my baby going. Mona Allbee

caa2010

Oct 4, 2013

I highly recommend Motor City Lexus service. I have 3 Lexus cars and keep coming back to Motor City Lexus to purchase cars because of the great service. My service advisor is always friendly and goes out of her way to inform me of everything that is needed on my car if it is something that is not part of the regular mileage service. They always provide a clean new loaner so I am not without a car when mine is serviced. My car is ready and washed when promised and if for some reason I need my car in a hurry they go out of their way to have mine done when I need it. The prices are always fair so when I need new tires or anything else I feel comfortable having Motor City take care of all my car's needs. I will continue to purchase cars here because of the great serve and buying experience.

Carol

Oct 2, 2013

the people are always friendly and on time for my appointment. I like the fact that I can get a rental car right there so I'm not stuck home all day. my car was ready and clean when I picked it up

Marcelino

Oct 1, 2013

The staff is always courteous and extremely helpful I was lucky to speak with the Tech.,Danny he explained,the work that was done to the unit and why it was required.He also did a complimentary inspection "bumper to bumper'.My service advisor Connie,was able to give a 10% discount on service.

Stacey S.

Sep 16, 2013

I always know that when I take my car to Motor City Lexus it will be fixed and returned to me in better condition than before. :) I can't imagine taking my car to any other dealership. The employees are very professional & friendly.

C- Class owner

May 29, 2013

I was shopping online and found my dream Mercedes at the Motor City Lexus lot! I was happy with the customer service and how efficient the whole process was.

lyngu3

May 23, 2013

I have to tell you about my overall experience with Lexus of Bakersfield. Their service goes way beyond what is expected or required of them and over the past 3 years I continue to be surprised by their attitude and work ethic. As an example:When I took my car in for a recall, I was told I needed new tires and was given a price. I said no thanks (knowing that dealers always ask top price for anything they do) and decided to shop them myself. To cut a long story short I purchased them from the dealership and saved myself almost 50%. In addition I needed gas when I dropped my vehicle off and knew where I was going to get it after researching through the gas buddy app on my smart phone. However when I picked the car up the gas tank was full! We all know this is not a $10-$15 give-a-way with the price of gas today. The service guy Bruce did not even mention they had done this so I did not have a chance to thank him or his team. However, I thought a nice way to show my appreciation would be to let all the people in the area know that if they are even thinking of getting a Lexus either new or used THIS IS THE PLACE TO GET IT.Oh! they also gave me a loaner car while mine was being worked on.

bvero

May 16, 2013

We were very impressed with Jashan Bal, Product Expert, when we purchased our 2012 Lexus yesterday. His knowledge of the Lexus from front to back far exceeded our expectations. He was highly professional, never pushy, very personable, and he gave us a fair trade and competitive price on the Lexus. My husband enjoyed exchanging life experiences during the entire purchasing event. All of this together made contract signing a breeze. We will recommend our friends to him and to the beautiful dealership without hesitation. It was a very pleasant buying experience.

jrgunderson

May 1, 2013

This has got to be the best experience I have ever had purchasing a car...new or used. My salesman, Jason, was the ultimate professional - courteous, knowledgeable, and personable. There is no doubt my next car will be another Lexus...and there is no doubt I will be contacting Jason when I do.

mabelvargas

Apr 28, 2013

Ive had my 2003 IS300 lexus is for 10 years + ....and loved my little car to death !!!! .. My fianc'e had been telling me we should look at cars for a while now ...but I always kept telling him later...finally I agreed ... He was totally surprised... but at the same time , He had the ...S*at! ...what did i just do ! look?? :)...We walked in to Motor city lexus and was approached by Justin right away....this was our second time bieng there ..." JUST LOOKING"... the 1st time we were there ... I totally wanted the new IS350....but My FIANC'E kept telling me No ...it was too small and we have a family of 5 ... Jashan Bal helped us then ...we did get some numbers on the IS350 ...and then left ...had a wonderful friendly experience with Jashan Bal ....but since my fiance wasnt convinced on the IS350 we told him we would come back.... Well...NOW ...some time later ...again ...walked in to lexus and approached by Justin Hartley ... We asked if he had the New Gs350 in white with black interior...and just my luck they did ! ...Test drove it and came back to dealership....while walking in saw Jashan Bal again.. glad to see he was still working there since we had a great experince with him last time....Justin and Jashan teamed up together and worked with us ....They did the amazing !!!!!!!!! after running numbers and working with the Lexus team ...they got us where WE wanted to be and we drove off in our Beautiful 2013 Gs350 !!!! Im so very Happy !!! Thank you Justin and Jashan ! Anyone looking for a Lexus in Bakersfield ....Justin and Jashan are the way to go ! THE BEST CUSTOMER SERVICE !!!! ....and they truely know the meaning of customer SATISFACTION ....Motor city Lexus truely has a gift on there hands with these TWO guys !!!! Mabel and Michael :)

Lexus

Apr 22, 2013

This is my 3rd time dealing with Motor City...First time in the Lexus showrom. They treated me first class all the way. They have really nice people working there.

Lexus for our daughter

Nov 15, 2012

This Lexus store has to be the most beautiful showroom in Bakersfield. The attention to detail is amazing. The customer Sevice was first rate also. Bought my daughter a car and felt good about the whole process. I have used their service center before and it is also run very well. I will continue to be a loyal customer.

Rgallington

Sep 11, 2012

After purchasing our ES330 new in 2004, we had recurring problems with the rear windows not working. After 3 or 4 unsuccessful service attempts, I finally gave up on Motor City Service. However, last week I came in to try to get them fixed prior to selling, or trading in our Lexus. One window was fixed, the other still doesn't work. Other than the window issue, we have had absolutely no other problems with our ES 330. My wife loves her Lexus and we will be buying anotherI have been in contact recently with both our sales person, and the General Manager. They both seem to be genuinely trying to solve our problems.

TamiM

May 22, 2012

After a long decision we decided to give Lexus a try and I am so happy we did. From the first time we went into the dealership I was impressed. Everyone was very friendly and not pushy at all. Made our decision making a lot easier. I would like to give a big thank you to Jashan Bal and Pete Garcia, they are the best. Jashan is so knowledgable when it comes to the technology of the cars and very patient when it comes to demonstrating. I will definetly recommend Jashan to all my friends and family who are planning on buying a new car. Thanks for all your hard work Pete and Jashan.Thanks,Santiago (Jimmy) & Tami Martinez

Fasteddie446

May 3, 2012

Shopping for my new Lexus GS 350 was fast and painless. Jeshen Bal was a true professional and was very knowledgeable of every question I asked him.

urglad93

Jan 31, 2012

My husband has taken our car, Buick to get fixed and it still not up to par... It's very disappointing to get your car and think that the car will be fixed but when you start driiving it ... The problem still continues on..Hopefully our Buick is soon fixed and the right technician takes a good look at it! Buick is a luxury brand and thus our car needs to be treated as so.I have high expectations for this auto service I guess...

ksenecal1

Jan 20, 2012

My family and I had a wonderful car buying experience with Jashan. We were having a hard time deciding between a ES350 and the RX350 and he was very patient and very knowledgable about giving us details about both options. Once we made our decision the actual negotiation of the sale was very easy. While waiting for all transactions to complete, we thoroughly enjoyed the TV area and comfortable leather chairs. The entire showroom is beautiful and very comfortable. The final transaction of actually receiving the car was flawless. Jashan was very thorough at showing us all the details of the car...we still have a lot to learn but he did a great job of giving us the basics! We had a great experience with Motor City Lexus and Jashan Bal and we will definitely come back in the future and also recommend this Dealership to friends.Thank you for a job well done.Bill and Kathi Senecal

hoconnor

Dec 30, 2011

I was ready to buy a new car, but hesitant to sacrifice quality in order to save money. The people at the dealership were very friendly and made me very comfortable. They offered me wonderful service and I was not hesitant to pay the price for my vehicle. I was very happy with my experience and would definitely recommend this dealership.

ctrevino18

Nov 30, 2011

After over a year of research on the type of car I wanted I came to the conclusion that my heart was set on a Lexus IS 250. My husband tried to convince me otherwise and took me to AUDI. They happened to have a Lexus like I wanted and after running some numbers there I was told I was better off leasing a New AUDI. Everytime I left the facility I was forced to take the AUDI with me. I also HATED that everytime I explained that the price was out of my range they brought down the price. The company lost credibility with me and I decided to visit my local LEXUS dealer. I called my father's recommended salesman at Motor city and he then in turn referred me to Jashan at Motor City Lexus. I immediatly loved the service from both guys and the way I was treated. I felt that I was more of a person than just a "Customer and a Sale." I ended up getting a great deal on a New Lease and it was terrific. It became one of the best car buying experiences I have ever had. My daughter, who is three, even knows my salesman by names and thats the type of great experience I recieved. I had two great men who were NOT PUSHY by any means and knew alot about the vehicles that they even trust their loved ones in them. What I liked about Jashan was that he answered his phone at all times even if he wasnt at work and I can appreciate someone who can be there at all times for us. What I liked about Rick is that he was there every step of the way to check in on me and communicated frequently with Jashan on everything that I had going on. I felt really pampered the whole way through. If you are looking for a great deal and a great down to earth guy who can help you I reccomend seeing Jashan at Lexus. The Service At Motor City Lexus is remarkable. I promise you wont be dissapointed.

bambyrubiy

Nov 22, 2011

I recently purchased a 2012 Lexus RX350 SUV from Motor City of Bakersfield. They are a great company who excel in knowledgeable and excellent customer service. It was a joy to do business with Jashan Bal. He was patient and sensitive while explaining the new Lexus technology to me. I needed a lot of help because my previous vehicle was very basic.Jashan made me want to do business with Motor City Lexus because of his customer service skills. Customer service to me means concern after the sale which he definitely excelled in. He set up an appointment for a return visit after I had driven my vehicle a few days, I did have additional questions. He programed my cell phone, radio and garage opener. My daughter didn't receive this detailed service with her new car purchase two years ago from a different car dealer. He gave me his cell phone number and advised me to contact him anytime with my questions.I have received several follow up calls from Jashan to ensure I'm a satisfied customer; now that's concern after the sale. I would definitely recommend Motor City Lexus to my family and friends. I'm a very happy customer!