Used Cars for Sale at Napa Ford Lincoln in Napa, CA

Philippe M.

Sep 30, 2016

Despite initial misunderstandings, Napa Ford Lincoln have gone above and beyondto making our deal as amicable an experience for us both as possible. My hat is off to them.Thanks to you all at Napa Ford Lincoln.'

Christopher granthem

Jun 15, 2016

Walked inside needing a car, met a series of problems, but for edith and glens people it was no trouble at all. When you walk into a building one your unfamiliar with and those who are there not only offer there services however they sacrifice their time and even at the cost of missing meals- it is quite humbling. Believe when i say they are the ipitome of what it means to sell cars- im so accustomed to the oiled slick car salesman but with this it was a new experience altogether. Iv never been so satisfied with customer care and if i could sell my car just to go back i qoute "i believe i would" although it isnt ideal of course haha. Joking aside their human beings who understand the individual problems everyone faces and with them i felt more than safe knowing god was using them as a medium to let me know id be alright- thank you glen and edith and everyone else in back operations, this will never forgotten- their hand picked individuals who raise the bar in the automotive industry- anyone who goes is more than lucky, they are blessed- sincerely Christopher granthem

tcary

Jan 29, 2015

Highly recommend this dealership. My purchase was easy, hassle free with great customer attention. The made my purchase as easy and fast as possible without a lot of back and forth. The salesperson, Wayne, was very easy to talk to without feeling any pressure. Finance was a breeze with Irma. Great owner that truly cares about his customers.

goldengurl

May 4, 2013

David "Kealoha" Stagner..that's the name on his card, so ask for him, I came in just looking and left with a new car, no pressure at all, in fact I thought is was awesome how he listened to my wants and needs and as genuinely concerned about me and my family, I want to thank Napa Ford and especially David......

peetiedog

Oct 7, 2010

They're a small family owned store and they make you feel as if your business really matters to them. I've been servicing my wife's car there for a couple years now, so I decided to purchase my new Ford F150 from them. You can't find a better or more caring group of people to do business with. Areli (my service advisor) does a great job making sure our car is fixed right the first time, and on the rare occassions when it hasn't been, she goes out of her way to correct the issue quickly. And Kent (my salesman) made my new truck shopping visit the most pleasant buying experience I have ever experienced. I may have paid about $150 more than my lowest quote, but they made the experience quick and painless, plus they made me feel like my business mattered. Well worth the small $150 difference if you ask me.

slobber247

Aug 4, 2006

Came in to buy a sport trac and had a deal with the internet sales guy but get the run around with a regular salesman. Tried to sell me a truck for $2k more than the agreed price and told me i should take the offer because 'I really needed the truck'.I left fuming and went to Roseville Ford and got the truck I wanted and FULLY loaded for $7K off the sticker which was still $2K less than internet salesman at EG Ford.