Used Cars for Sale at Newnan Peachtree Chrysler Dodge Jeep RAM in Newnan, GA

James W. Cooper

May 8, 2016

Bought a new Ram Friday a week ago. It took over a week for the we-owes to be completed (too long). When the truck was delivered it was dirty and I sent it back for cleanup. When it was delivered the second time there was oily residue from the tire shine on the front doors of the truck and they only delivered one key. Upon further inspection I found a chip out of the paint below the front bumper. (Could have happened during transport to my home. I will give them that.) There were several excuses made. However, this is a failure on the part of the dealership to properly complete their contract with me as their customer. I excepted this dealership to be much more professional and I am very disappointed.

elizabeth king

Apr 26, 2016

I met this sales person a few years ago when I bought my car from him and I plan on buying my next car where ever he is. I found us to be kindred spirits. We have the same last name so i felt attached quickly. He was very professional and not that pushy type car salesman that we all Hate. He made me feel comfortable and made me laugh. He was wonderful at explaining all about cars. I would recommend him to anyone I knew and I have sent several of my family to purchase a car from him and they too felt like myself. He helps you feel at ease while explaining the confusing details to someone who knows nothing about cars. you are very lucky to have a person like AJ working for you.

Dorothy N. Pugh

Apr 26, 2016

I went to this salesman due to my daughters recommendation and ended up buying a car from him. I would very much consider purchasing another car from him. He was very good. He helped me to buy a car. I had never bought a car since the death of my husband and Mr. King was able to help me feel like I was not being taken advantage of. I will always appreciate his kindness and professionalism.

Scobra24

Mar 27, 2016

My wife and I have bought 4 cars here. Treated better here than any other car dealership in my life. Very fair with trade ins also.

KE

Mar 25, 2016

Had worked a deal on the phone for a truck with the salesman and told them I was on my way to see the truck. Was told to drive three hours to see a vehicle, when I arrived they told me they just sold the vehicle. I made contact with the manager and he said the vehicle was sold four hours prior to my arrival. If this dealership would have had Good customer service and would have told the people someone was looking at it and they would get back with them if the other prospect was not interested. This is called a very greedy salesperson. Does not need to be dealing with the public.

Yikesgalore

Feb 6, 2016

TL;DR. No issues with car until serviced at dealership5yrs no major issues with my car. I take it to this dealership to have the ignition switch recalled. They never called to tell me to pick it up when rdy. i had to argue to find if it was rdy. I pick it up. Two days later my car dies on the hwy while driving smoke coming from hood.

Jim Roberts

Jan 14, 2016

I was called to bring in my car for a recall. When I got there I had no appointment. They called me! They made the appointment. I called the number on my phone that called me and the phone at the dealership rang. Go figure!

Amber Peppers

Jan 5, 2016

Tyler was so helpful and patient! He got me a great deal and made sure I was completely happy and comfortable with everything before I even signed any papers. I would highly recommend this place and everyone here. They are all amazing people!

Rosa Peppers

Jan 5, 2016

Had an awesome experience with this dealership. Great place to buy a car . They treated like I was part of them. They did not hassle me I made my own decision with every thing. I recommend this dealership to any one. Good People.

Brian

Dec 29, 2015

Fantastic customer service and car buying experience. As up front with you as you are with them. Would recommend to anyone. Thanks Newnan Dodge!

Kelly

Dec 27, 2015

Casey was great to deal with and I would recommend this dealership to anyone needing a new car.

Colby Wiilis

Dec 18, 2015

I came in to buy a specific vehicle with a few financial requirements. They worked with me and got straight to the point. I am very pleased with the overall ease of buying a vehicle from Tim and Newnan/Peachtree Chrysler and would recommend them to anyone in the market for a new or used vehicle.

michael

Dec 14, 2015

3.5 hours later...test drove 2 used vehicles. We had no trade-ins and were going to finance (because its Christmas time & we were not expecting to have to buy a car at this time - blew engine in current land rover) We worked with Aaron... Nice guy, but promises the moon - "Oh, I'll change out those wheels for you, at no charge, since your wife doesn't like how the y look" / "I'll make you a big deal on either of these two used cars," "We have a lot of room to negotiate here!" "I'm a straight-shooter, I'll give you our best & you'll love it" A bunch of BS. After all was said & done, the paperwork (3.5 hours later mind you) showed us paying $19,471 for a $16,995 car. What a Deal! When asked about what happened to our "deal" it was "Oh, thats an internet special, we cant come down from that." "Those extra fees are built in on ALL of the cars, we cant take those out"I will say, that Jeff worked with us on the financing to get our payments where we wanted them / mo....but only after he Pitched us hard (like a Billy Mays infomercial Pitchman) on stupid stuff like interior scotch-guard and the obligatory 7 yr. extended warranty. No Thanks... No, Really, I'm good - No Thanks! ...No, Thank you though. No, Dont need to add another $7G to my car price right now, please lets move on. All to say, my experience was fair. Dont expect a deal - I bassically walked away feeling like this was a carmax (no price haggle) deal than a dealership ...I just wish I could have saved 2.75 hours of the 3.5 in order to do so.

Tammy and George Brawley

Dec 13, 2015

My husband and I had a great experience!! The team at Newnan Peachtree Chrysler Dodge Jeep Ram was awesome. Josh was a true professional and we couldn't be happier with the service he provided. Not to mention, my husband finally has his dream car!!

Rich

Dec 13, 2015

I recently visited Newnan Peachtree Chrysler Dodger Jeep RAM. It's been a long time since I purchased a car and I wasn't looking forward to the process, but I was so happy I visited here first. The Sales Associate (Kris) and Quality Control Manager (Frankie) were a pleasure to deal with and made all the difference. I highly recommend Newnan Peachtree for you Chrysler, Dodger, Jeep, RAM...and pre-owned needs!

Richard Mathews

Dec 9, 2015

Customer service is very helpful. Process is a little long.

Yankee Dave

Dec 8, 2015

I'v never meet a group of people that were all about making a deal fast quick and easy

JennC

Dec 5, 2015

It was a very pleasant experience. I do not like to make big purchases and this was painless. Everyone was very nice. I did not feel attacked at the door.

Hotrod

Dec 3, 2015

Loved the experience..Mr. Pope and his boss are fantastic people. Very helpful!

m vaughn

Dec 3, 2015

EXCELLENT SALEMEN AND SERVICE. MY EXPERIENCE WAS A GREAT ONE CAME OUT WITH A BRAND NEW CAR AND WAS NOT EXPECTING THAT AT ALL.

deerhunter greg

Dec 2, 2015

Went to dealership to verify what I had been looking at online was really what I wanted. It wasn't, but Casey informed me on the current stats which helped me make a decision. Then I test drove the truck and that verified my decision. No pressure at all. Love my truck! Yes, I would recommend this dealership and I would purchase another vehicle from them.

Catalina`

Nov 29, 2015

Everyone was very friendly, I felt I was treated very well. Would definitely come back and recommend my customers and friends to this dealership.

nataya

Nov 28, 2015

Steve Polk was a great salesman. We got right to business. Help to get my payments where I wanted them without all he back and forth. Everyone was great.

Dawn N.

Nov 24, 2015

Superb customer service. Came in to purchase a used car and walked out with a brand new car cheaper than what I would have paid on the used one. Also, we were out in less than 30 minutes.

tim h

Nov 24, 2015

great dealership to do business with very easy no pressure to buy ! wow go newnan peachtree

Page53

Nov 24, 2015

We have purchased one car from them recently and had purchased a Dodge at another dealership, which they have been servicing. They are GREAT! They never stop short of making sure everything is right and the customer is satisfied. So glad we found them and they are conveniently located in our community!!

amy s

Nov 23, 2015

ONE OF THE BEST EXPERIENCES that I have ever had ! ty newnan peachtree

AMY GRAHAM

Nov 21, 2015

i have been to a lot of dealerships before this last stop, and what a GREAT experience , no hassels and they listen to my needs and wants , THANK YOU GUYS !!!!!!!!!!!!!!

ANDY M

Nov 21, 2015

GREAT GROUP OF GUYS ! THANKS FOR A GREAT EXPERIENCE

TERESA K

Nov 21, 2015

IVE BEEN WORKING ON MY CREDIT AND THEY GAVE ME A PLAN TO FIX IT , AND IN 90 DAYS I WILL PURCHASE A VEH FROM NEWNAN PEACHTREE CHRYSLER JEEP DODGE RAM

joann hudson

Nov 21, 2015

the service was great everyone was very nice to me I have no complanits

mustluvdawgs

Nov 21, 2015

Came in just to check on a truck. Never got hassled and came out the with a great truck at a great price. Definitely a wonderful experience overall.

Jonathan Garnett Eberhart

Nov 21, 2015

everyone Sergio munevar AND FRANKIE WERE Amazing god fell people are truly blessed.

Harleywife

Nov 21, 2015

The atmosphere very welcoming...simply saying come in and rest a while. Something that's important to me also, the restrooms. The ladies room were very clean. The associates all equally pleasant. My car buying experience five stars. Thank you Newnan Peachtree C.D.J.R.

jeep guy77

Nov 21, 2015

Great sales and finance staff. Easy to work with and very pleasant.

garnetta broughton

Nov 20, 2015

very friendly and nice person and I would recommend him to anybody. Helpful and is going to help me win this brand new ipad pro 128gb :)

Aleisha and Thaddeus Strozier

Nov 20, 2015

Came into the dealership today to do some window shopping. Was greeted by Bruce who seemed very knowledgble and friendly after meeting him decided to go ahead and start the process of getting our brand new 2016 Chrysler 200 Limited. Which was actually my wife's first brand new car. Bruce was very helpful and patient throughout the entire process. We feel that we now have a new friend and car dealer.

DAVID wILLIAMS

Nov 20, 2015

Made me feel like I was important, and that our needs were meet as soon as we entered the premises. I will highly recommend this dealership to family and friends. Thanks for such a pleasant experience.

Sarah

Nov 20, 2015

Great staff all around. No pressure buy Sergio. Ask for him

David

Nov 20, 2015

I enjoyed coming here and not having to worry about the normal car dealership games or bull crap. Thanks for the great truck.

JOSHUA BARBER

Nov 19, 2015

HAD A GREAT TIME SHOOPING FOR MY FRIST CAR RECOMMANDED TO ALL.

FREDRICK / FELICIA MADDEN

Nov 19, 2015

VERY NICE CHRISTIAN PEOPLE WAS ABLE TO GET US IN TO A BRAND NEW CAR.

George

Nov 19, 2015

Nikki Spurling was great. Would highly recommend her and the Service Dept. to everyone. Even the Service Manager Alan Carvel came out and introduced himself. Very friendly atmosphere.....

SJoReuter

Nov 14, 2015

Great customer service, patient, and took the time to explain things to me. Was willing to work with me and did not pressure me into buying something I didn't want.

D Ricketts

Nov 7, 2015

Shopping with my teenage daughter looking for her 1st car. As females, we were both treated with respect. We received prompt, friendly service. Frankie and Rodney took very good care of us!!

Ted

Nov 7, 2015

It was a great experience. Takari was very professional and helpful throughout the experience. I didn't feel pressured and the overall timing of the deal wasn't long and drawn out. I would recommend this dealership to anyone.

Jardot

Nov 6, 2015

Very nice dealership Treated well and the vehicle I was shown fit into my expectations.

Cristian Thompson

Nov 6, 2015

Sergio and the team at Newnan Peachtree are excellent in the art of hospitality they truly make the buyer feel at home, even when the buyer was committed before they walked in the door he assures the buyer they are ultimately getting the quality and comfort ability they are seeking.

Janice Cook

Nov 6, 2015

When I first visited this site, I was very skeptical about buying a car. However, the team at this location were not only very helpful, but they were honest and encouraging in every aspect of my car buying process. They made me feel very welcome and at ease. Sergio, George, and Frankie in particular are awesome; they did everything in their power to make sure I got the exact car I wanted. Love this team!

MICHAEL SANON

Oct 28, 2015

SERGIO AND STAFF ARE A TRUE BLESSING. EXCELLENT SERVICE FROM THE FRONT DOOR THROUGHOUT THE CAR BUYING PROCESS.

Casey Wood

Oct 28, 2015

I just purchased my first 2016 Dodge Dart from a salesman named Caleb Tyson, he was of great assistance to my needs, I have visited many dealerships and felt very pressured here it was a relaxed atmosphere and extremely easy buying process!

Hannah134

Oct 27, 2015

Today I brought in my old clunker of a car (2000 Mitsubishi Eclipse), and was sold on a 2012 Jeep Compass, even before the test drive. I received top notch customer service and the financial department was able to make me a deal I simply could not refuse for such a fantastic vehicle!

Charlie6831

Oct 27, 2015

Came brought 2016 Ram 3500 sales staff was excellent Best buying experience every

Rob

Oct 26, 2015

Friendly and informative staff, willing to take the time and explain the vehicles, and options. Also, gave me a good understanding of how volume dealers operate. I would recommend this dealer to friends and family.

Willlliam David Moore

Oct 23, 2015

I have bought 2 new Jeeps from Newnan and when I need to buy another one, I will definitely come here again.

Scott

Oct 22, 2015

I came in to take a look around and was shown some different options from Jake. He was very pleasant and knowledgeable. Listened to what I had wanted in a vehicle and found me one in my price range. Frankie was able to find me credit and I received a great deal for 0 money down. Great Service and highly recommended.

KellyAnn Interrante

Oct 21, 2015

Chris Edler and all the staff are incredible and very helpful I will recommend this place and them to everyone and anyone who will listen Thank you all for amazing customer service

Travis S

Oct 17, 2015

This dealership really cares about their customers. The process was easy and everyone was very friendly. They did everything they could to get us the deal we needed. We left very happy and will be back next time we buy a vehicle.

maureen smith

Oct 17, 2015

everyone is very pleasant and very well spoken and very polite and worked with my husband and I until we got what we wanted and were satisfied we appreciated there service . Brandon is great at his job and a very good salesman.

author

Oct 17, 2015

Looking for used caravan. Was shown town and country. They worked with us to meet our needs (and exceeded!) Great customer service, and a pleasure to do business with.

Ashley Wallace

Oct 16, 2015

BRUCE AND TYLER HELPED ME IN MY SITUATION, GOT ME A VERY NICE AND DEPENDABLE VEHICLE! THE SERVICE WAS EXCELLENT I RECOMMEND ANY ONE IN THE NEWNAN/ PEACHTREE CITY AREA TO COME HERE IF YOU ARE LOOKING FOR A CAR!!

MICHAEL

Oct 14, 2015

EVERYTHING WAS SMOOTH AND EASY. THE PROCESS WAS SHORT AND I WAS OUT THE DOOR IN A VERY SHORT TIME. I WOULD REVIST THIS DEALERSHIP IN THE FUTURE FOR ANY ADDITIONAL CAR PURCHASES I MAY NEED. SERGIO WAS GREAT AS WAS FRANK. DO YOURSELF A FAVOR AND PAY THEM A VISIT AND LET THEM TAKE CARE OF YOU AS WELL

MrAl

Sep 28, 2015

A very pleasant buying experience and feel I got a very fair price for a used truck. Would highly recommend asking for Kris Elder as your sales rep.

Greg At Grayline

Sep 21, 2015

Great guys Followed up after the sale Made the process easy and gave me what I wanted for my truck..

bamagirl

Sep 18, 2015

Purchased 2013 Kia Sorento Fully Loaded........Love It!!!!!!!!In out and within 90 minutes literally.Friendly and Engaged staff.You are doing yourself and injustice if you don't stop byBEST DEALS THIS SIDE OF THE MISSISSPPI!!!!

truck driver

Sep 8, 2015

We went in with a specific truck in mind and Alan worked with us to find the truck we wanted instead of us having to settle with what was one the lot. He did a fantastic job finding the right 1 for us. We were highly satisfied with the entire Sales team working together for us.

HurricaneJC2002

Aug 31, 2015

My wife and I had a great experience buying our new family vehicle. Aaron (Sales), Frankie (Quality Control), and George (Finance) had been very helpful and upfront with us. We did our homework and knew what we wanted. The guys did their part and we made the deal.

cowboyzfan

Aug 29, 2015

I went in at the beginning of my decision making process for buying a new truck. The staff were all pleasant. But when it came time to talk money they presented a grid with a very LOW offer on my truck and very HIGH monthly payments. The pressure then began for me to commit to something that day. Would I buy if they could get the payments down. Would I buy if they gave me more for my truck. It is a technique that lots of dealerships use and I hate. Plus when I got home and figured out the interest rate that those payments translated into it was crazy! I researched and found a dealership in South Carolina who deals respectfully with potential buyers and I drove 2 1/2 hours one way to buy from them. I will never go back to Newnan Dodge. Ever.

Steve63

Aug 19, 2015

I can't tell about buying a car there since I only used the service. The service is getting worse from time to time. The wait time for oil change easy 2 hours, for tires 3+ hours and then I needed to return my car because of bad tire balancing. I wasn't welcome with this issue and needed to wait another 3+ hours with the result that is still not OK. Over all my impression is bad customer care and bad management at the service. My tip, use any other dealer it can't be worst.

Steve64

Aug 4, 2015

We stop by looking for a great deal and Jeff Pankey made it all happen for us. We fell in love with a Burnt Orange 2013 Honda Civic Si and Jeff worked hard for us and we got it and Stefanie couldn't be more happier... : )Thanks Again Jeff... : )

Smitty

Jul 10, 2015

Called and made an apt for airbag recall and checked parts availability also. Arrived to drop off vehicle, which was a hassle in itself. Went in after ignored in line, shimmied in tiny service desk office, was not on apt list and no parts available. Left frustrated and wasted time. Called to speak to Management. Got run around, treated rudely, and left on terminal hold, sent to gatekeepers, etc. etc. You are warned.

Laura77

Jul 5, 2015

Our sales consultant was very friendly and extremely helpful. He made the whole process easy and pleasurable and we love our new 2015 Dodge Dart!

OkamiOtaku

Jun 4, 2015

I had found a 2010 Hyundai Elantra on the internet, and it was at an incredible price ($10k for 50k miles). It did have some issues; the GPS unit that came with it needed re-calibration, the floorboard that covers the spare wheel was missing, and (at the time I was checking it out) the power steering was out, but they were just in the middle of repairing it. While negotiating pricing, they were VERY fair in bringing down the price for me (more or less because they were understanding that I am on a budget). AND! While I was waiting for the repairs/replacements that they promised me, they allowed me to rent out one of their Chrysler 200's. For free :)The servicing that I've had done with my car since I bought it has been very professional, and their crew has done a tremendous job, many times bending over backwards, to get everything in proper order and making me a very happy customer. I'd highly recommend them to others.

eyemaster

May 23, 2015

I would recommend getting your own tag if you use this dealership. It's been over a month and I've been getting the "It will be here in a day or two for over a week." So I am faced with a road trip and a temporary tag that is about to expire. I left the dealership asking for business cards to recommend them to friends, but I have since thrown the cards out.

eye

May 23, 2015

I would recommend getting your own tag if you use this dealership. It's been over a month and I've been getting the "It will be here in a day or two for over a week." So I am faced with a road trip and a temporary tag that is about to expire. I left the dealership asking for business cards to recommend them to friends, but I have since thrown the cards out.

Kimberly Smith

May 16, 2015

Jeff Pankey makes you feel at home. He listens to your concerns and works within your budget. I have referred a number of people to him including my mother. I will never by a car from anywhere else!

STEPHANIE J

Apr 15, 2015

THE CREW IS EASY TO WORK WITH. MY CAR WAS OUT, WHEN PROMISED. THE CUSTOMER WAITING AREA IS COMFROTABLE AND HAD REFRESHMENTS. THANK YOU, TERRI!

Terry Campbell

Apr 15, 2015

Nikki always treats me like I matter and am the most important person to her and the dealership. Fast, friendly and always ready to answer questions and get other to assist as needed. One of the main reasons I will buy my next car here.

Donna Bustamante

Apr 15, 2015

In the past I have been disappointed by the long wait, BUT this time I was very pleasantly surprise of the speed and courteous service! Great Job you certainly made me change my mind about the service here. Thank you Nikky for your assistance.

TERRY

Apr 15, 2015

I LOVE NIKKI ..... SHE'S THE BOMB!!!!!!!!!!!!!! I'LL COME BACK TO SEE HER AGAIN TO HAVE HER BE MY CUSTOMER SERVICE REPRESENTATIVE!

Ptfraad

Apr 13, 2015

The staff is extremely knowledgeable and helpful. Nikki was fast and friendly as soon as I came in :)

Elizabeth Trimble

Apr 13, 2015

My experience at Newnan Peachtree Chrystler jeep Dodge Ram was amazing! Great quality work

Gillespie

Apr 13, 2015

Nikki and Terri were super helpful this afternoon. From the first phone call this morning to paying for my repairs. It has been a smooth and pleasant process. This is my new place to go for maintenance and repairs

jmurphy_55

Apr 7, 2015

I usually hate going the process of buying a car however this time the overall process was quick and easy. They gave a fair trade in value for my vehicle as well as a fair price on the vehicle purchased - 2011 Ford Edge SEL. I enjoyed my experience so much that I traded in my wife's car the next day for a 2013 Ford Fusion SE. We also referred another family member and they too purchased vehicle - Chrysler Town and Country. If you are looking for a new or used car and want a pressure free experience, ask for Javier.

routemgr

Mar 16, 2015

We recently purchased a new Ram from Newnan Dodge and we are very disappointed in the way they handle things for one the salesman was nice and somewhat helpful, however, he didn't know all of the features on the truck but that is just something that takes time, but my I had an out of state license at the time and when my temporary tags were due, I called to see why we haven't received them they stated well cause I don't have a Georgia drivers license, My wife was on the phone with them and asked why we didn't get informed on this they said they had been trying to get a hold of us since November 2014, which is funny since we didn't purchase the vehicle until January, now here we are on the due day of the tags, no new tag, they won't give us one so now I have to go to the court house and see if they will give me a new temp tag so that I have time to get my Georgia license.. They really are nothing but a bunch of liars there as far as i am concerned. I will never go to them again.

Bill and Joan Bohach

Mar 3, 2015

We bought a Chrysler 200, yesterday and the service and sales was the best that I have ever Received.I am 61 and purchased many cars in my lifetime, but this was the best experience of my life purchasing a vehicle, all the way from the owner of the dealership to the wash bay being so helpful, You can't go wrong buying a car from this place. Thank You Rodney, Tony, Allen and Jeremy for the GREAT experience. Bill and Joan Bohach .

OliviaDecker

Feb 25, 2015

I was in need of a new car, but I was still caught in my current auto loan. I have been to many different car dealerships around Newnan, Ga.; all of them just wanted to run my credit before I even considered buying a car (which is because they have to get a certain amount per-month to meet quota) I decided to go into this dealership because I know my boyfriend's family went there to buy a new car for their daughter. When I pulled up it felt like they were all preying on me and deciding who will get to work with me, which I didn't like; but wasn't surprised because that is just their job. But once I got inside and sate down and told them my price range and my current situation, the car dealer go another dealer to help me who is more experienced which I thought was very different and I am pleased that the original dealer to the initiative to make sure I was in good hands. Jeff Pankey was the car dealer who made everything come together , he made sure I wasn't looking at cars that were not in my budget. He got them to pay off my car and also got the price of my new car down $2,000 because it was originally said to be in my price range. I love that they stick to their word and they make sure you understand everything. He was the most honest and calm car dealer that I have ever come across! Ask for Jeff Pankey if you are in town and looking for a new car.

princesstrimble

Feb 16, 2015

Best dealership ever!!!!!!!!!(: NIKKI IS THE BEST ADVISOR AROUND!!! BUT THEY HAVE THE BEST SALES TEAM AND SERVICE CENTER EVER!!!!!!!!!!!!!! WHAT A GREAT EXPERENCE EACH TIME IVE BEEN THERE! MUST GO HERE FOR YOUR NEXT CAR & SERVICE FOR YOUR CARS & TRUCKS & JEEPS!!!!!!!!!!! THEY DID AN AMAZING JOB ON MY MOPAR LIFT FOR MY JEEP AND TRUCK!! DEFINITLEY RECOMMEND THEM FOR EVERYTHING!!!!!!!!!!!!!!!!!!

Trudier

Feb 13, 2015

Nikki took great care of me when I came in for a factory recall and an oil change. She went above and beyond to answer my questions and provide quality service.

David

Feb 13, 2015

My experience with the service department was always very helpful,. Went above and beyond to help us and see that we were taken care of.

Duncan2013

Feb 13, 2015

This Dealership is horrible! I do not recommended this dealership, make the extra trip and go to Dodge in Union City! Let's start from the beginning. If you are trading in a vehicle, be prepared to make a trip to dodge in newnan to inform them they have to pay off the vehicle you traded in, after having your new car more than a month. Next, be prepared for when you go to the tag office, that no paper work has been completed from dodge showing that you have even purchased the vehicle, and they will also state that the temporary tag that they put on the car the day you drove off the lot was never vailed. Also, make sure you take all the paperwork with you to the tag office so they can complete the necessary paperwork for getting your car registered, again that dodge didn't complete. The third problem is they sent the wrong lender information to my smart pay account;therefore, sending my first car payment to the wrong lender. By them sending the wrong lender information, my first payment was sent to the wrong lender and it stated my first payment was behind because the correct lender did not reiceve payment. With that being said, be prepared to call smart to give them all the correct information that dodge ( once again did not complete) and pray they take off the late charge considering it was dodge's fault. Finally, the last thing is I purchased this car on 11/25/2014, in doing so, I purchased a extended warranty which took care of free oil changes, tires rotated, etc.. for 60,000 miles. However, when I called dodge service department the extended warranty was never put into the system (by now I'm not surprised) so I had to make another trip to show proof and I spoke to Tony Taylor, General sales manager, and he informed me he would get this taken care of first thing on 2/11/2015, and he would call me Wednesday and let me know when everything was completed. I never received a call, so I called today (2/13/2015) and the service department said it wouldn't be in the system until 2/17/2015. I don't understand how difficult it is for employees and managers to do their job and input CORRECT information. I'm praying they will be able to put the information in the system and I do not have to deal with them ever again! If they can't input information in the system correctly, what makes me want to have my car serviced with them!?!? Let's just say, they will never touch my car. I also called and left a message with the general manager and (surprise) never received a return call! I'm giving you a fair warning, do not waste your time, they are all a joke, from sales, to service department, to the managers, to the general manager! Take your business elsewhere!

Frankw23

Feb 5, 2015

They got nothing right on my car deal. I bought two cars and the transaction was horrible. I've been going back everyday for a week to straighten out paperwork and thing that was wrong on the car! I wouldn't send my worst enemy to buy a car here!

G.Heath

Jan 17, 2015

I was lied to directly. I was tricked into coming "back" to the dealership. Please Run the "F" away from this dealership. RUN RUN RUN

Challenger02

Jan 5, 2015

Was a great experience, always helpful with anything that is wrong with my car, always go out of the way to help and get the parts I need for my challenger

granite2014unlimited

Dec 17, 2014

I had an appointment for an oil change only. 2 hours later I walk out to the service drive to see my Jeep sitting there. I asked the service tech if my Jeep was done and he said no they are still working on it. I said, are you serious, 2 hours for an oil change. It turns out that my Jeep was finished, and they put the keys on someone else's paperwork. Then they couldn't find my paperwork. Finally I was like, just give me my keys. Once I got home I opened the hood to find that the engine cover was just laying on top of the engine. This is the 2nd oil change for my Jeep at this location and I will not be going back.

carlman13

Dec 2, 2014

We got a great deal on a very nice gently used Durango from this dealer. They were very customer friendly and worked hard to win our business. Luke, our salesman, had lots of patience as we compared the vehicle to another make and model were were considering. We highly recommend Luke and this dealership and we would shop there again.

John van Kints

Nov 29, 2014

Not your average dealership. I buy on average one new vehicle per year, and working with Peachtree has been one of the better experiences. Worked with Nakil, Laurie, Tony and Zeke on getting me the vehicle I wanted ordered. All were professional and courteous to me and respected my time during the delivery process. Would definitely recommend.

valery.poythress

Nov 28, 2014

Rodney was very professional and knowledgeable about the process. He made me feel confident in buying this car and explained the process along the way.. I would recommend him to everyone that I know in need of a vehicle. I would highly recommend him for friends and family.

Breneka Collins

Nov 22, 2014

Rodney was very professional and very educated about the information I wanted to know concerning the Dodge Charger. He made me feel confident in buying this car and explained the process along the way.. I would recommend him to everyone that I know in need of a vehicle... The hour drive was worth it. After an hour I was singing my contract to a Brand new 2014 Dodge Charger. Thanks Rodney

rorysmommy2009

Nov 14, 2014

I highly recommend this dealership. I traded in my first vehicle for a used jeep. Jeff has very helpful and knew alot about the vehicle I was buying. I'm very happy with my purchase and would tell any of my friends looking for a new car to go and see them.

anthony closson

Nov 12, 2014

BEST NEW CAR BUYING EXPERIENCE EVER! The Salesman Jeff Pankey and Q Willis were professional, nice, and extremely motivated to meet my budget and scope of the Jeep I wanted. Sales Mangers Tony, Zeke, and Sean were always stopping by to see how I was doing and supporting Jeff and Q the entire way through the sales process. The Jeep I wanted was sold, but Jeff and Q found another Jeep in minutes and built it to my specifications. Once I was approved and had the Jeep I wanted Finance Manager Ray Trimble was able to fight for the best rate possible ultimately beating the monthly budgeted rate I set for myself. I am busy guy and I usually do not rate companies, however this experience deserved to be rewarded and shared with others. I am USAF IRAQI Freedom Veteran and they helped make my Veterans Day! Ask for Jeff or Q Willis and you will not be let down!!

dougm77

Nov 7, 2014

I drove 2 hours to see a new 2014 Jeep Grand Cherokee Summit...Dylan Trimble was pleasant to deal with and stayed late (Sunday night) to help me go home in my new Jeep. The dealership was clean and inviting...Dylan pulled the Jeep around for me to look at it...we talked numbers...agreed on a price... and he had it clean and full of gas while I did all the paperwork. If you want to purchase a vehicle, go here if you want to avoid the "car salesman games" the other dealerships play. Thanks again Dylan.

Jeepinlife

Oct 28, 2014

This is our fourth vehicle purchase from here and it was great. The staff is friendly and helpful. Nikki in service is always helpful with getting our cars serviced/detailed. Keith and Sergio are willing to spend the time to talk with you and understand exactly what you are looking for in a car or truck. Ray makes sure your paperwork experience is quick and easy and gets you on the road. Buying and trading two Jeeps, a truck and a car here has been the best experience and surpasses any dealership we have been to. I will continue to do business with them in the future.

chellenbarry

Oct 23, 2014

I have to say i have purchased several cars through the years and dealt with many salesmen, but the experience i had with my purchase last week was the best. Jeff Pankey went above and beyond his duty as a salesmen to find and get us exactly what we needed, and in the price range we needed. Our experience with him and Newnan Chrysler could not have been any better. I highly recommend Jeff and can assure you; you will be more than pleased with your experience.

bacampbell

Oct 20, 2014

I purchased a quality, pre-owned vehicle that was in excellent condition at a reasonable price - and I am thankful for Laurie Mummert and Ray Gibson for making it happen!When I asked to see the vehicle (that somebody else was already looking at), I was introduced to Laurie who did not hesitate to bring me the keys plus the Car-Fax history report (it was nice to know what I was getting into before even putting my keys in the ignition). Laurie was very personable, professional, knowledgeable and competently addressed my questions and concerns.My trade-in vehicle was promptly evaluated and I was given an acceptable fair value.The entire sales and customer service was beyond compare. I did not have to spend hours sitting around while someone "checks with their manager" about a price, option, trade-in, etc. I worked with Ray who completed the details necessary for financing and finalizing the sales paperwork. Ray explained my options. Ray was not pushy and understood my budget constraints. Ray listened and worked with me. I was in and out in no time at all. Both Laurie Mummert and Ray Gibson are in business, to do business, for me (and YOU) and went out of their way to exceed my expectations with the delivery of a quality vehicle, with a painless (stress-less) sales and paperwork process, and made this the BEST car buying experience EVER!I indubitably would do business again and would highly recommend you do the same. Thank you very much!

Kenodog

Oct 13, 2014

We drove 2 hours one way to buy the 2015 Jeep Wrangler I wanted. We had been looking for months and just could not get what we wanted at the price we wanted until we talked to Laurie and Tony at Newnan Peachtree. Laurie was great.... she and the team at Newnan Peachtree went above and beyond. We took the Jeep back a week later to get side steps installed and the Service Department was just as great as the sales team. I could not ask for a better car buying experience than what we got at Newnan Peachtree. GREAT job guys and girls!!!!!!

Croserts

Oct 8, 2014

I was looking for a vehicle to replace my old gas guzzler, I wanted to look for some options and was dreading the normal visit to the car dealership where they try and get you to spend the most amount of money for the thing you want least, I was pleasantly surprised when I arrived I was greeted by not a face that told me "I am going to take all of your money" but instead a friendly face and a greeting with his name, by that point I was interested, because other places they usually ask my name before giving theirs. I was genuinely surprised when he [Joe] was straight to the point and he took me to the kinds of cars I was looking for, and he quickly narrowed down what I was looking for. (before I even realized it) I also appreciate that when I said 'No' no meant no and not 'maybe'. I was prepared to pull teeth to get him to show me something else, but it was a quick and easy look through, he tried to target what the general population is looking for, which again, impressed me, even though that's not something I was personally looking for I definitely am thankful he was trying to meet needs I hadn't mentioned when he asked what kind of car I was looking for. I appreciate his openness, I didn't feel like he was trying to hide anything or bamboozle me out of any money and I would definitely recommend him to someone who is looking for an upfront sales person who seems like they are there to help you and not pocket all your money! I also worked with an unnamed employee with pretty blue eyes, I liked that he was trying to help with the sale, and appreciated his skill in the art of sales.. But I did not catch his name, I don't know whether he mentioned it or not and he seemed kind of like he was skeptical of what Joe went over with me. He was very friendly other than those hiccups! Chatty and personable! The whole experience was definitely not what I was prepared for.

pawla

Oct 8, 2014

I have a walking disability, and the car I was interested in was displayed on the front line (a very long walk for me). I called ahead of my visit, and spoke to Jeff Pankey about that specific vehicle l, and he arranged to have it at the entrance area before I arrived. He met with me, let me inspected the vehicle, answered all of my questions, and gave me info that I hadn't even thought about, followed by my test drive. Less than an hour later...I drove my new vehicle home! It was a great experience, with no pressure or complications! Definitely where will send family and friends to do business!

Cobalt48456

Oct 4, 2014

Working in Newnan for a few weeks but needed to have a light checked on my Jeep Grand Cheerokee. Found Newnan Peachtree and visited them mid morning Saturday. What a pleasure it was from the moment I was greeted by Eric in the sales department and the very friendly ladies (so sorry I did not get their names) working with him. Eric and another gentleman checked my car immediately and found I needed a simple repair (bulb replaced) and before I knew it the job was done. I can honestly say I have NEVER been to a dealership for any reason where from the time I walked in until I left they made me feel like their primary reason for being there that day was to make sure I was given great service and felt appreciated. I could tell also from others in the waiting area that they were receiving the same great service. While waiting the short time for the repair I met Isaiah in sales and asked him if he show me the area where the new Jeeps were. I told him I was not really interested in buying and did not want to waste his time but just liked to look....he did not just point and leave but insisted on showing me the new Jeeps on the lot!! When I do get ready to buy my new Jeep I can tell you this dealership will be # 1 on my list to consider that purchase even if I do have to drive 5 hours to visit them!!

danabell6859

Oct 2, 2014

This was by far the best experience I've ever had buying anything. Jeff did everything it took to make me happy. I absolutely love my car and got an amazing deal.

JohnRater1

Oct 2, 2014

Went to purchase a vehicle for my son and Jeff Pankey (Salesman) took the time to locate the vehicle he desired and got the price down to what we were willing to pay.

gsdrus4

Oct 2, 2014

My salesman, Jeff Pankey was excellent and provided superb information on the vehicle I was purchasing and gave us excellent customer service. I would definitely recommend this dealership!

mark.r.eskins

Oct 1, 2014

This was the best car buying experience I've ever had . I was afforded the opportunity to get out of my car and walk the lot to look over the inventory and then seek the assistance of a salesman when I was ready . Very relaxing feeling to known that I wasn't being stalked from the moment I pulled on the lot . Thank You !

Glenn Krol

Sep 29, 2014

Eric helped me recently in getting service on myChrysler Town & Country. He explained clearly my options,and handled everything with the highest levelof professionalism. Would highly recommend them!

Paige2

Sep 23, 2014

Exceptional friendly and nice. Greeted me with a smile would definitely come back again. Very clean atmosphere, courtesy was excellent, car was done in a timely manner.

davisassoc

Sep 22, 2014

Both Nikki and Brandon (service guy) have been terrific on both service visits I have recently made (Jeep and Volvo)..I will continue to use the service group in the future.

LeslieGrabensteder

Sep 19, 2014

Eric has worked at 2 Dodge dealerships that I have had service complete at since owning my current vehicle. He is very knowledgeable and professional. All of the staff are friendly and willing to help in any manner necessary.

Griffin2

Sep 13, 2014

The wait for an oil change should have been discussed up front. I made an appointment through their website to make us wait when I had an appointment I would classify as poor customer service. Had the adviser been easier to deal with when I called I would probably have been ok with it. The dealership was good she just could have done a better job will try another one next time.

retiredtwo

Sep 10, 2014

I cannot ask for anyone to be more efficient and caring than Nikki. Her addition to the service department is definitely a plus for the dealership. She appears to be very knowledgeable about the service available and what is best for me. Also, she always offers the car wash with the service no matter what the service entails. Someone did an excellent job of recruiting Nikki or offering her the job. Hope you can keep her. She is surely an asset to your organization. Keep up the good work!!

Harvey Armstrong

Aug 29, 2014

Eric, in Newnan, went beyond the call of duty in determining the problem with my bluetooth and seeing that it was repaired. Had to go back about three days later when a shortage caused my bluetooth to not function but Eric was on it and in no time I drove out a very happy, satisfied customer. While waiting looked at trucks as my husband is in the market since his truck was totaled in an accident. Mike McElhannon was very helpful and when the time comes, we will probably visit Mike for a truck.

jsmith1505

Aug 20, 2014

Excellent Service, enjoyed the experience and trust me, I have never said that about getting service on my vehicle. I love the car wash after the oil change, a very nice feature !!

Jeeplife

Aug 14, 2014

If you call the Newnan dealership I always recommend asking for Nikki in service. She is extremely friendly and seems to have been here the longest and has the most knowledge behind the service desk.

okefan2004

Aug 12, 2014

I came in looking for a couple of selections for a new car. My old car was just not reliable and I have heard great things about Dodge. I looked at the 200 series and the Darts. I was prequalified and ended up selecting the Dodge Dart. My salesman took me out for the test drive and showed me how to use all the special gadgets! I am very happy with all the results and will recommend Dodge!!

treborobert4333

Aug 9, 2014

After recently having a bad experience at another local Dodge dealerships service department, I was hesitant to bring my Durango to another dealership for service. I was pleasantly surprised with the level of customer service that I received at Newnan Peachtree CDJR. They were able to complete the repairs that were botched by the other dealership and performed a recall that the other dealership told would take months before the parts became available. Nikki was very friendly and professional. Even though I work closer to another dealership, I will be sure to bring my Durango back to Newnan Peachtree CDJR for service.

tennteacher

Aug 9, 2014

Saw a Prius online that was the perfect car for me. Price seemed to be right too so i called to get info. Guy was nice but knew nothing about cars, pre owned certified or anything else. He said the car was there and that he had driven it himself. He asked what i was willing to pay and that they wouldnt lose my business over 1000. He said he would take to his manager and call back. When he called back he said the car had been sent to another dealership and that he had a another car to sell me that was the same car. It wasnt even close to same. He said they would discount it 5000 but when i looked it up online he had given me the same price from website. I wasnt too upset ao far because i know cars get moved. Well he said he thought they could get the car back and he would call just right away and tell me if they could or not. To say the least no further calls to me. I waited a day then looking online the next day the car was still at their dealer and they had even updated the listing. I emailed them with my thoughts. Why didnt they at least call back. Horrible experience!

crjindra

Aug 8, 2014

I had been messing with Don Jackson Jeep in Union City for 4 months trying to get a recall appointment. They told me I was on a five page 27 person waiting list and they could only service two cars a week due to parts delivery.I found Newnan Peachtree at 3:00 pm. I was in the next day and the work is finished. Everyone was super friendly. The looks great. I would highly recommend everyone use this dealership.Special thanks to Brian Greenleaf for getting me in so quickly. Also special thanks to the great attention from Kelly NIkki Rick and Eric.

Christy Jindra

Aug 8, 2014

I had been messing with Don Jackson Jeep in Union City for 4 months trying to get a recall appointment. They told me I was on a five page 27 person waiting list and they could only service two cars a week due to parts delivery. I found Newnan Peachtree at 3:00 pm. I was in the next day and the work is finished. Everyone was super friendly. The looks great. I would highly recommend everyone use this dealership. Special thanks to Brian Greenleaf for getting me in so quickly. Also special thanks to the great attention from Kelly NIkki Rick and Eric.

Kit Durant

Aug 3, 2014

I wish I could say I had the pleasure of walking into one of Chrysler's finer dealerships in hopes of getting a new Jeep. As I pulled into the lot of Newnan Peachtree City Chrysler Dodge Jeep Ram, I was met promptly by Micahel (Mike) McElhannon. I explained I was interested in purchasing a Jeep, as it has always been a dream vehicle of mine, and he collected my information and began the financing process. I won't bore you with all the details, but everything seemed fairly normal with the sales process until he came back to discuss my credit. Mr. McElhannon revealed to me that I required a co-signer in order to get a new Jeep. My heart sank, my dream vehicle was going out the window due to my poor credit history. Alas Mr. McElhannon told me he guaranteed me I could still get my Jeep and a co-signer. I thought to myself, "Okay, I'll bite, maybe he knows something I don't." I nodded at him. He then looked me in the eyes and held his hand shaped like a gun up to my head and said, "If I were to hold a gun to your head and say, 'I will take your life right now if you don't get a co-signer.' I guarantee you will walk out of here right now and go get one." I had no idea that threatening and striking fear for one's life was considered professional or proper when it came to landing a sale. I think this interaction poorly reflects the type of company Chrysler Group LLC is and wants to have displayed to the general public.

Awm30259

Jul 31, 2014

Mr. Eric was a very nice, kind gentleman! He offered me water to drink, and it was a very pleasant experience!! Thanks again!! -Deborah Reynolds

bedumont

Jul 14, 2014

Hands Down the Most Aggravating Buying experience ever. Told this guy the same info over and over again, and it just didn't register. Every step of this process has been painful. This will be the last Dodge/Chrysler that I buy. I am still so bothered by this place that I am trading the truck in on a Chevy.

Paul G

Jul 14, 2014

Nikki Spurling with the Service department help me resolve an issue with the ABS system on my 2007 Dodge Charger. The repairs were completed quickly and done right the first time which is something that just doesn't happen as much as it should with some dealers. Will definitely return for any other work needed in the future. Thanks for the good work

Rachel Seager

Jun 28, 2014

I usually deal with the service manager, James, but he was out sick so I dealt with Eric, Nikki n Malcolm n they were great! Makes u feel at home n offered the best customer service of any dealership I've ever been too! I won't go anywhere else! Thanks so much

Jay

Jun 12, 2014

I bought my Jeep at a dealership in Griffin. Had a problem with oil pressure switch. They told me that they did not have the part and I would just have to wait and that driving the vehicle could cause damage. They offered no help as far as resolving problem. I called this location and explained the problem to me and Eric in the service department told me to bring it on in and he could get it taken care that afternoon. My wife took the jeep over to them and they provided her with a vehicle to use until they got the repair finished. They finished the repair in less than 2 hours. I would highly recommend this service department to anyone. They went way out their way to help me. Thanks Eric and Nikki.

Jim

Jun 5, 2014

I came to the dealership today without an appointment to have the oil changed in my Wrangler. The wait was approximately one hour which was not bad. However, after my vehicle was brought out from the service area, I waited for over 25 minutes and no one ever came into the waiting area to give me my keys and receipt. I finally went into the service area and obtained both. There was a woman in the waiting area who had an appointment at 9:00 am to have the oil changed in her truck. She waited for over an hour and a half, and had to ask the service rep about her vehicle before it was finally ready. Maybe this was just a bad day for some reason, and not their normal type of service. I will give this dealership one more try the next time I need service and hopefully my experience will be better. I will give them props for washing my Jeep - it looked like new again, and there was no charge for washing.

Andrew McDowell

Jun 2, 2014

1) The folks in Customer Service and the Technicians never need to discuss their opinions of customers or other employees in front of the Customer. Employee only conversations need to take place behind the scenes. If the staff does not agree with a customer or has opinions about other employees or customers they should keep it to themselves until they are safely out of the vision and listening of the customer. I observed all three of these types of conversations while in the service department. It should not be a place for employees to "Hang Out" Management needs to remain on top of their employees and redirect based upon the work load. The parts staff was the most professional of the staff I encountered. The Expectation for professionalism needs to be understood by all of the Dealerships employees. My interaction seemed as though the dealership was a silo arrangement of departments who did not interact or interacted poorly, which is a direct reflection of the management teams approach to business and customers. 2) Service needs to consider maintaining A list of Current and Scheduled customers with entry and exit times and who is assigned to them. When I arrived (and I was scheduled) The folks in Service were unaware of who I was and sent me to the parts dept. They need metrics which focus on wait times and satisfied customers. The metrics need to visible to the customer 3) The Service waiting area is a pathway from the show room floor which was noisy with employees constantly cutting through the area to get to service or go outside. Further the employees were taking food set out for the guests, the coffee machine in the waiting area did not work. Customers are paying this dealership $100 /hr to repair their cars, consideration should be given to it being segregated out for service customers only. People purchasing vehicles will observe how the service customers are treated which could be a deal breaker for them. People waiting for service are not comfortable in the narrow corridor. Not every customer likes sports, Change the TV station please. 4) Sales persons should be discouraged from sitting on the tables (exterior), perching like hawks waiting for prey. They should be in an office, or on the phone with potential customers or walking the lot (becoming familiar with the inventory) or learning how how to special order and all of the details of the current products (etc). Additionally sales staff need to be identically clothed as do service staff so the customer can easily tell the difference visually. 5) Dealer Staff should not be taking a break in direct vision of the customer (either sales or service customers). They should take their breaks and have their private conversations completely aside from the customers view or hearing 6) Service needs to consider providing some type of electronic device to their customers which it can use to page them (or use their cell) especially if there will be long wait times Additionally the dealer needs to consider their potential to reach out to service customers and advise them of upcoming events and specials (Free wifi which was provided, was not advertised in the service area?). There also exists the potential to sell the service customers food and drinks. 7) The young lady and Tech working in the service department were courteous and their attention to the customers personally was a benefit which was very helpful in my situation. 8) Consideration needs to be given to providing for consultation areas where the technicians and customers can interact concerning their vehicles with the service department employees (when necessary) 8) The dealership was clean and the staff presentable, however it lost its luster because the staff was unprofessional in their actions. Consider having the sales staff wait out of sight until called by the greeting staff (front of the sales lobby), then respond immediately.

AJB

May 30, 2014

They did a very good job on my maintenance service and I thought price was good considering my Ram takes 7 quarts of oil.

David Alderman

May 28, 2014

I was shopping for a used vehicle, and I met Richard Parker, he was very informative, friendly, and helpful. I never had such a great experience purchasing a vehicle, I will send my family, friends, and co-workers to Mr. Parker. He reminded me that he is my Certified Sales Consultant for Life, go see this guy, you will have a enjoyable time purchasing your vehicle.

deebrown

May 20, 2014

The experience with Newnan Peachtree Dodge was very pleasant. My salesman was a complete gentleman and was very upfront during the entire process. I would gladly recommend this dealership and will return again with any future automobile needs.

A&C BlackRubi

May 19, 2014

My wife and I bought our dream Jeep from this dealership with no complaints at all! Any questions or issues we had were taken care of in a professional manner. Nate Roden has been there with us every step of the way with all of our service needs. Today was no exception. I was running late to have our jeep dropped off for routine service (oil change) in time to get to work. Even though they were busy I was in and out in less than an hour. This in turn gave me plenty of time to make it to work on time. Our Jeep tends to stand out in a crowd and because of the service we have received we always point potential customers to Newnan Peachtree!

joaszman

May 13, 2014

Of all the jeep dealerships in Atlanta, Newnan Peachtree gave me the best results & they added a complimentary car wash. My Jeep looked brand new!

bruceclen

May 13, 2014

I went to newnan chrysler to look for a jeep rubicon. I was met by a friendly salesperson keith. He showed me several jeeps. He was never pushy or tried to rush the sell. We found one i liked and he did a good job negotiating the price with the sales manager shane. We agreed on a price and i was able to get a great finance rate! This dealership is by far better than some others i have been to. Very friendly and knowledgeable staff. I felt right at home at this dealership.

WranglerOwner

May 12, 2014

Since changing management, Newnan Peachtree Jeep is the best in the area. Nikki and her Service Manager have gone out of their way to help me with an issue on my Wrangler that I am confident will be fixed.

Lauren

May 10, 2014

I received a letter in the mail regarding a recall on my 2002 Jeep Grand Cherokee. There was an issue with the air bags which gave them the potential to deploy at any moment. I called the Dodge dealership that is closest to my residence in Newnan. I was given an appointment for the following morning. When I came in, the gentleman at the service desk, Nate, what courteous and polite. He informed me that the repair would take about 1 1/2 hours. I was given a shuttle ride back to my abode, which was very convenient. The shuttle van was clean and enjoyable. Sure enough, less than 2 hours later, I was called by Nate to tell me that my Jeep was ready. The shuttle driver came to pick me up. He was very prompt. I apologize for not catching his name. The repair was free, and the service techs even washed it for me. The best attribute I could give to this particular service department is that everyone seemed content with working on a Saturday morning which made them pleasurable, and everyone talked to me on the customer's level and not like I'm just another invoice to be reconciled.

swanson89

Apr 30, 2014

My experiences at Newnan Peachtree City Chrysler dealership was very memorable because one it was my first time purchasing a car. I received excellent customer service from Mr. Parker and the rest of the employees/salespeople. I am very happy about the car and my customer service and will be recommending all my friends and family to this dealership,

Phil Meyers

Apr 28, 2014

Nikki takes the best of care with customers and is always very friendly.

Raving Fan

Apr 24, 2014

Cars break. Anything made by man does. The true test of any service department is what they are focused on. Just the repair or the customer? I had a problem with my 2012 Chrysler Town and Country. Thanks to the wonderful 100,000 mile power-train warranty, the repair was covered. In fact, the dealership even offered to coordinate a rental car for me free of charge. The staff in the Service Department paid close attention to my needs and communicated effectively. They definitely focused on the customer and the whole experience and not just the repair. Nate and Nikki were both great to deal with. They deserve a raise! Not only will I continue to take my car there for service, my next purchase will be from there as well.

CD

Apr 22, 2014

Excellent customer service.. I have had my vehicle serviced here before and I have always had a great experience.

Teresa

Apr 22, 2014

I purchased my truck here and always have my vehicle serviced at the dealership. Customer service has always been great.

Leslie Rivera

Apr 22, 2014

Hands down the best buying experience ever. I would like to Thank Shane Irons for being very professional and helpful in making my buying experience a great one.

Patsy Wilcher

Apr 22, 2014

Wow!!! That is what I must say about The New Management Staff and Miguel Rivera. I just recently purchased my New Jeep Grand Cherokee for this dealership. It was by far the best experience I have ever had purchasing a vehicle. The treated me like I was family. I will defiantly recommend them to my friends and family. Keep up the good work guys.

jcherokee09

Apr 18, 2014

I spent two days on Phone talking to a Salesperson about an '09 Grand Cherokee I was super interested in going down to see. I was selling my'09 Honda Fit (or trading it in to this Dealership whichever came first) to upgrade to SUV. I had my Honda on Craigslist and had given the info to the Salesman so their Sales Evaluator Person could at least get a general idea of the vehicle I might be trading in if it came to that. The pictures of the Cherokee on the internet looked fantastic and I was excited it would be the vehicle for me. We made approx. 8-10 phone calls back and forth for two days as I was an hours drive away from Dealership to discuss possible trade-in and haggled a little on the prices of both vehicles until we reached a verbal agreement on both (depending on them seeing my car and me seeing their in person of course). Well turns out I sold my car to a private owner for 2K more than I owed on it as it was in Pristine condition and immacutely clean (I had detailed it myself for three hours before I put it on Craigslist) the couple that bought it said it looked brand new to them. I called the Dealership, told them I had sold my car and would no longer be interested in trading it in, but, was still super interested in buying the Cherokee and that I could come down that afternoon to look at it. They were excited and made an appt for 2pm, even had someone call me back to confirm the appt time. They also said since I was coming from a ways away they promised they would work with me to make me a Customer for life and would not lose my business over Price, Financing or anything else.My husband and I go down (an hours drive one way) and get to Dealership to find the Salesman finishing up with another customer and are told to take a look at the Cherokee in lot out front till he brings keys to us in 5-10 mins. We walk over to vehicle and immediately see that it is Filthy on the outside and don't understand why it looks like this. We proceed to look thru windows and find it is also Dirty on the inside. The Salesman comes out with the keys and I say "It is not necessary to open the doors, I can see how Dirty this vechicle is and I'm not interested in even looking at it (the pictures appeared to look fantastic). He proceeds to tell us that they don't detail a trade-in vehicle until someone buys it-----------------SERIOUSLY--------------------you actually expect me to sign my name on the dotted line for a $12K vehicle and hope the stains come out of the inside cloth seats and carpet when it is cleaned up. Well we decided to drive it anyway since we had come a long way to look at it and found it had several issues besides the filth. The Salesman rode with us and did not speak a word to us the entire time the three of us were in the car unless I spoke to him first (it was very awkward). Got back to the Dealership and told him this was definitely not the vechicle for us, I said if we don't find something in the next few days we may check back with you (just trying to be polite) and his response was "Oh, well, this car will be gone tomorrow as it is going to the Auction house"------------------------Now I get it------------you were trying to sell me a piece of Crap!!!!! He shook our hands and thanked us for coming and went back into the Dealership and left us standing on the sidewalk-----shaking our heads at each other. We got back into our truck, looked at each other and said, "What just happened here"? The one thing I REALLY DID NOT UNDERSTAND was why the Salesman did not try to simply sell us another vehicle, he knew we were READY, WILLING, AND ABLE BUYERS AND A SURE SELL!!!!!!I WOULD NOT UNDER ANY CIRCUMSTANCES RECOMMEND THIS DEALER TO ANYONE!!!!!!!!!!!!!!!!

Johnny W

Apr 7, 2014

Best service experiance I've ever had. Whole group is friendly and knowledgable; Thanks Nikki ;)

Dawn Irons

Apr 7, 2014

My experience at this dealership is by far the best I have ever had. The entire sales team, including managers and the new owner, Jeremy, are wonderful people. I felt comfortable from the moment I walked in the door, and even more comfortable leaving after my new vehicle purchase. Top notch classy dealership.

marnieS

Mar 16, 2014

Several reasons:1. very little product knowledge-I purchased a "certified pre-owned" Jeep. The screws were missing to take out the two front tops of the hard top. I was told those weren't needed but were only for cosmetic purchases. Only one salesman knew those were NEEDED, not optional.2. they took the tag off my car (they weren't supposed to keep it).They lost my tag and I had to purchase a new plate.3. when I went to pick up my tag (3 days after the expiration date of my paper tag because no one could tell me how to get my tag) i was told it would come to them adn they would call me. I was later told it would be mailed to my house. I was told two days after mine expired that it was at the tag office waiting for me to pick it up. When I went to get it I was told they couldn't sell me a tag because the DEALERSHIP DID NOT HAVE AN EMISSIONS TESt PERFORMED. (what does certified pre-owned mean?????)4. The radio was not working properly, the stations would not come in clearly. They were all static. They ordered a new antenna. IT DIDN'T CORRECT THE PROBLEM!! 9(again what does CERTIFIED PRE-OWNED MEAN????)5. i PURCHASED MY jEEP IN DECEMBER AND HAVE PUT RIGHT AT 2600 MILES ON IT. NOW MY "CHANGE OIL" LIGHT IS ON. WAIT- WOULDN'T THAT HAVE BEEN PERFORMED DURING THE 100+ POINT INSPECTION THAT A "CERTIFIED PRE-OWNED" VEHICLE GOES THROUGH?????6. i JUST RECEIVED A BILL TELLING ME I HAD NOT REGISTERED MY PREVIOUS VEHICLE. THEY WERE SUPPOSED TO DO THAT AND I SIGNED THE PAPERWORK SAYING THEY TAKE CARE OF THE TRANSFER.UNBELIEVABLE!!!!!!!!!!!DO NOT EVEN BOTHER WASTING YOUR TIME STOPPING AT THIS PLACE. NO ONE HAS A CLUE ABOUT WHAT THEY ARE DOING. AS NEW AS IT IS-THEY ALREADY HAVE A NEW OWNER AND IT IS WORSE NOW THAN BEFORE. SALESPEOPLE DO NOT STAY. IN TWO MONTHS SINCE MY PURCHASE, MY SALESMAN HAS QUIT, ALONG WITH 2 MORE THAT I AM AWARE OF. THESE PEOPLE HAVE NO BUSINESS SENSE AND KNOW NOTHING ABOUT THEIR PRODUCTS. WHEN THEY SAY THEY WILL "MAKE IT RIGHT" THEY DO NOT!!! THEY EVEN LAUGH WHEN I GO IN THERE AND ASK ME "WHAT NOW???" REALLY??? I HATE EVEN GOING BY THERE. I HAVE BEEN ADVISED TO CONTACT THE CHRYSLER COMPANY TO EXPLAIN MY SITUATION. I THINK THAT IS AN EXCELLENT IDEA.

prockhill

Mar 13, 2014

Jason and his team were very helpful in find out what was wrong with my truck and they were able fix the issue a couple days ahead of schedule. These guys know how to do business and treat their customers with with great care. I would recommend them to anyone whos needing their offered services.Thanks very much,Peter

ShelbyRae1892

Mar 8, 2014

I will never use or even recommend this dealership to ANYONE. First, they sold me a car for 2,000 dollars more than what it was listed for on the internet, which I will take some of the blame for not having my phone with me to check. When I asked about this discrepancy my answer was basically, "oh well". Second, my car had a nail in the tire when purchased. I had taken it in twice to have the tires checked, and it wasn't until the third time (almost a month after purchase) did they ACTUALLY look at it to find a nail. At this time they tried to tell me that it was my responsibility. Third, I was promised mats for my vehicle by TWO of the sales team members. I called several times, got the run around, they lied to me about the situation and told me they were on the way, on the way, on the way. I finally spoke with the Sales Manager, Shane, and he told me that he would contact me ASAP to resolve the issue. He said that Laurie made a promise that was not approved but that he would get everything taken care of. Instead of him calling me back, he had Keith or Kevin, or whomever call me back. He stated that he knew exactly who my boyfriend and I were, he remembered us, and that he would NEVER say we would get mats and he didn't remember anything about that - OF COURSE HE WOULD SAY THAT! Either way, he did. The saleswoman also knows she said it too, otherwise why would she keep lying about it. After Keith/Kevin got loud with me and began to talk rudely over me while I was talking, he brought up that the dealership had already had problems with me about my tire and that I would not be getting what I wanted. I asked him to have the Manager return my call, he said he would. Which I still have no heard back. Shocking.With all this being said, I still have to use the dealership for maintenance and the oil changes I bought through the extra insurance. Luckily, I will only have to work with the Service Dept, and I thought they were wonderful.In hindsight, I wish I would have returned my vehicle within the three days so that I never had to step foot in a dealership that calls their customers liars and refuses to follow through on their word.Very unhappy, will post this review everywhere so people can see how they treat their customers.

Joni523

Feb 28, 2014

The entire staff is so friendly, and not pushy at all. They're willing to work with you, and find the best car that's most suitable for your taste. For the Newnan Dodge team- it's all about making the customer happy. They went above and beyond! Buying our Challenger was such a great experience thanks to Tiffany Little, and the rest of the staff. We appreciate you all!

sdfasdfhgfdsasdfgh

Feb 21, 2014

I was stuck in Georgia about a year ago and trying to get back home. my radiator fan motors died and my car was overheating. it seemed right to go there at the time. I knew nothing about cars and wanted the quick easy solution. I went in and told them my situation and they were extremely nice to me and understanding and told me they could get it done within the next two days but they would tell me the cost over phone after they find the problem (could of been wiring, motors, relays etc). I waited for the call which was extremely fast it was the next day he said they charge an hourly rate of $80 or so and then parts he said it shouldn't take any longer than an hour to install. so I was fine with that he went ahead and ordered the two motors. then said the shipment didn't come in today three days go buy he still didn't have the shipment in. I sat around and waited about 5 days until he received them, then he told me the total cost would be around $700. which it outrageous for two fan motors which are $66 each and the fact that I had to wait that long for that ridiculous price. WHO HAS THAT KIND OF MONEY WHEN YOUR 18!! I felt conned into that because I was stuck and they trapped me by taking my radiator apart so I couldn't drive it off the lot without paying them anyway even if I chose to do it on my own at that point. so I went ahead and paid them to do it to get home I WOULD'T recommend going here unless you have a ton of money to waste. I could of ordered the parts and fixed It for $160!!! for the whole fan assembly and two motors off of rockauto, and got it done in the same amount of time it was there. Plus I would of saved over $500! and a lot of my time. Other than there ridiculous pricing and spotting a way to take advantage of someone they were really nice and polite and kept me up to date on things.

JBrooksTyrone

Feb 15, 2014

Yet again, great customer service. Took the Challenger in this weekend for oil change and small maintenance issue. Jason took good care of me: oil change complete, small maintenance issue addressed, and they washed my car as well. The waiting area has a new coffee machine that is awesome (try the french roast). Through their absolutely stellar customer service, these guys have earned my loyalty for the maintenance of our two Dodge vehicles. Thanks again guys, and see you next time.

XYZebra1

Feb 15, 2014

Jason did a fantastic job keeping me informed of my car status. Most important was his genuine, caring attitude. I was also considering additional service (cosmetic/minor replacements) and Jason was great to provide me with a printed quote as well as discussing the options with me. Y'all are now my new service center!

JBrooksTyrone

Feb 8, 2014

Another great visit to the Service Department at Newnan Chrysler Dodge Jeep Ram. Just like James and Nate with whom I have worked before, Jason took good care of me and my vehicle today, was courteous and professional, displayed a high degree of product and service knowledge, and really cared about my vehicle and my satisfaction. These guys have earned my loyalty, and I feel like the promises made by the salesman from whom we bought the Durango are being delivered by the professionals in the Newnan Chrysler Dodge Jeep Ram service department. Thanks again, and we will see you next time.

Lele21239

Feb 2, 2014

I want to thank Tiffany and Dennis and mr. Ray Gibson they was awesome and they help me find the vechile that I need and safe and dependable for me and my kids thank u guy so much

bgtoby

Feb 1, 2014

I had a very good experience with this dealership. Everyone was very friendly and seemed excited you stopped to look at their cars. Tiffany Little was very nice to deal with. She was interested in answering all your questions or went to the source if she didn't know the answer. She has since written me emails and thanked me profusely for doing business at Newnan Peachtree Chrysler. My only complaint was that my car did not have an owners manual in it. It had to be ordered. That is not the dealerships fault though. That is a Chrysler problem. My car has alot of bells and whistles though and I do not know how to operate them yet because I have not received my book. I would recommend this dealership though. They are very anxious to earn your business.

imthomas0423

Jan 25, 2014

Everybody at dealership was very friendly and helpful. We left dealership with 2 cars and information on repairing our credit. Tiffany in sales and Brian in finance worked together doing everything they could to get us what we wanted and to make sure we were completely satisfied. Would highly recommend them. If you have got denied at other dealerships , try one more time with Tiffany and Brian. If they can't get you in a car ...nobody can

HesterJennifer88

Jan 25, 2014

Tiffany responded to an online request very quickly. I went the very next day to look at cars with 2 little girls along for this adventure. The staff helped with the girls and helped me get into a cute lil Mazda 2!! We've enjoyed our car very much. The staff at CDJR is amazing! We recommend them to everyone! Greatest sales team & dealership in the southeast!!

rebecca04

Jan 20, 2014

MR. MUNEVAR he understood wht we were looking in2 and wht we had 2 offer no more no less and he really work with us in getting tht so he the number1 SELLER 4 US, THANKS 2 HIM WE HAVE A CAR.

cooper9991

Jan 20, 2014

On November 20, 2013 I decided to buy a brand new Dodge Ram 1500 from Don Jackson in Union City. I chose Don Jackson because it was a closer location. Two months later, I woke up at 6:30 a.m on a Saturday because I got called in to work. 28 degrees and earlier than anyone should be up on a Saturday, I jumped into my truck to head to work. I turned the key and a message came on the digital panel that said "wrong key fob." I called Don Jackson and after sitting on hold for 8 minutes, they put me on the line with a man in the service department that was irritable and acting like I was inconveniencing him. I spent the rest of my morning trying to get the situation handled through Don Jackson. Around noon I was extremely frustrated, missed work, and decided to call the Newnan store. I was greeted by a much friendlier receptionist who told me she would transfer me to Jason. At this point I had an attitude and hopefully by judging the scenario you can understand why, but when Jason got on the the phone he sounded sincerely concerned with my situation. He wasn't able to do anything over the phone, although he made great effort to find a solution. Looking back, it doesn't matter that I still had to get the vehicle towed in and the mechanics probably will fix the vehicle the same way as Don Jackson would have. What does matter is that when I was in a bad situation, Jason and everyone I interacted with at the Newnan store were empathetic, helpful, polite, and just good people. I will certainly share this information with anyone looking to purchase a vehicle and would certainly make my next purchase there. Thank You!

kroverall

Jan 18, 2014

I am very impressed with the level of assistance and professionalism that I experienced while purchasing a new Jeep at the Newnan Peachtree dealership! Mike took the time to understand what I was looking for and then found the exact Jeep to meet my needs. I would recommend Mike and the Newman Peachtree team to my friends and anyone looking for a new vehicle.

NotHappening299

Jan 17, 2014

This dealer has no regard for anything you say. You tell them you're not ready to but, and they start throwing in all these take-it or leave-it offers of payment deferrals and such. Then, after they tried offering me $8,000 for my $12,000 car(KBB & NADA), they have the nerve to ask me for $5,000 to shore-up the "negative equity" that they just created. You could've had a great customer and your salesman could've had a great sale, but Ray obviously didn't want my business.

LJ003

Jan 15, 2014

I have been a Kia owner for over 10 years (4 vehicles). After a bad experience with Kia I came to Newnan Peachtree CDJR. Rodney Prather has made me a customer for life. His level of customer service is above and beyond anything I have experienced in my 20 plus years of purchasing vehicles. He spent over 6 hours with me walking the parking lot, test driving multiple cars and working out the perfect deal that I was happy with. Never once did he become irritated, or frustrated with me; nothing but complete patience. Rodney is the perfect example of what a car salesman should be.Sincerely,Linda J.

altabchi

Jan 13, 2014

I went first time there, after one month of their ground opening, I pull up my vehicle in their B no one say hi or can I help you?, I wait for a while, still no one talked to me I entered their office, two people working behind their computer, they did not look at me I waited, they seemed busy but again no one talked to me then I talked to them and one of them answer me that they are very busy and they can not take my car, I asked what should do, he said to come back latter, asked when he said he do not know but at least after one week, I took my car to Dodge dealer in LaGrange, they were great, they fix it in same day. After three month from this or more, I have check engine light on, went again to them to give them another chance, it exactly same thing happened no one will say hi to you, I have to wait again and again before some one feel sorry for you and talk to you, but this time they took my car and they said they can not get into it but next day, the part that need to be changed only for $30 but the final bill was three hundred dollars, even they told me that it will take only one and half hour to be replace, when I questioned the prices they said they will wash my car too include, but they never did

rogerschris09rogerschris09

Jan 11, 2014

They don't stand by there word. Wife signed a contract that they withdrew after it as signed. She had no proof of income so I had to co-sign for her. With a interest rate locked in on contract they came back and changed the interest rate saying the bank changed it. Salesman lied to make a sale. Jeff said and I quote " they will make the contract good if not will have to put you back in your trade-in. It took the dealership three days to get the banks approval. They also told me they would pay the trade off at 5530 and only paid 5230 and put it wrong on contract. The finance manager keep changing as the original knew of his mistake and passed it off to Ray. The car was not even detailed, my 8 year old son does a better job. Only one key came with car and they would not even give me (order a spar key for the deal). I asked to speak with General Manager and wouldn't even allow me talk with him. This dealership is not in it for service but for the money. They didn't even mention the OwnerCare that comes with the car. I have purchased five new vehicles and will not be back to this dealership for purchase, nor refer anyone here. There service is excellent although when it comes to the care of your vehicle. Jason is very friendly and listens. I have been a Dodge owner for over twenty years and this is the wrong place to buy.

nostrebors

Jan 4, 2014

In general I was pleased with the experience I had at Newnan Peachtree CDJR. Rodney and Ray took good care of me and made the buying process enjoyable. I would recommend them to anyone considering a new or used vehicle.

bsquarekm

Dec 30, 2013

Service was prompt and I was pleased with the work done and the friendliness and helpfulness of the people employed in the service department at this dealership

degraham58

Dec 23, 2013

This was one of the best buying experiences we have been involved. In the beginning there was no pressure to buy, simply what transportation needs did we have. Everyone was involved in making sure we selected what we needed from the Owner to Sales manager to Malcolm, the sales associates. Thanks for a great experience,The Grahams.

lae94

Dec 22, 2013

Looking for my 1st, new car. Miguel was awsome, no presure, very informative. He listened to what i wanted and didnt try to sell me something more expensive. I love my new car.

Jcs0766

Dec 21, 2013

This dealership offers the complete package in there customer experience. I believe investing in a Quality team to give a quality experience to my clients and that is what Newnan CDJR has done with Rodney and Ray on their team. Rodney really helped me recognize the value in my decision and never once tried to over sell or push me around. He recognized my need and budget and worked his hardest to get me where I needed to be. He was patient with me as it took a couple of days to make a decision. We went on several drives before I was completely satisfied with my choice. He even sent it through detail twice after it came out to be ready to get the slight discoloration on the new tires from the markings on them. He was not going to let me out of there before I got exactly what I paid for, whether I realized the imperfections or not. I trust this guy. Honesty, integrity, and respect. Ray was the same exact way. He gave it to me straight and did his absolute best for me. I was happy with the entire experience.

duchancey

Dec 18, 2013

Wow!!! That is what I must say about The New Management Staff and Miguel Rivera. I just recently purchased my New Jeep Grand Cherokee for this dealership. It was by far the best experience I have ever had purchasing a vehicle. The treated me like I was family. I will defiantly recommend them to my friends and family. Keep up the good work guys.

FCirabis

Dec 14, 2013

Both the automotive service and the customer service were excellent. While they kept my car for a few days, they made certain that I had a loaner, and my car runs very nicely since it was fixed. The customer service, as stated, was also excellent, with any employee interactions being friendly & professional. In particular, my service advisor, Nate Roden, was very friendly and helpful, doing his best to clearly explain what was needed for the car. Additionally, Nate went above & beyond the requirements of his position to ensure that I was inconvenienced as little as possible, due to the lack of my own vehicle. All in all, while no one likes to spend either time or money getting their car serviced, the folks here did their best to make the experience as pleasant as possible.

mgwatt

Dec 14, 2013

I was in your dealership on Thursday, I had the best experience I have ever had with a dealership. Your staff was very friendly and professional. I did not intend to buy a car when I visited the showroom. I was going to come by and just "kick some tires" and leave. I honestly did not expect to even qualify for any car that day. I had planned on buying a car next year. But when Tiffany Little, with her kind sweet demeanor, took me on a few test drives, I fell in love with that pre-owned Chrysler 200. With a lot of numerical maneuvering from Zeek and Ray Gibson, they were able to get me close to the payments I wanted. I thought I would have "buyers remorse" but I am so happy with my purchase that I smile every time I get in my car. I will recommend everyone I know to this dealership. I plan on a future purchase of a Jeep Wrangler for my daughter when she is old enough to drive, and I'll be getting it here at Newnan Peachtree Chrysler. You guys are fantastic. Thanks for all of your help.

kimmcintyre

Dec 12, 2013

I actually came in very upset and was having a bad day! These two guys James Buccini & Nate Roden were awesome to deal with and really helped me out.Thanks, I would recommend them to everyone!Kim McIntyre

kova

Dec 9, 2013

friendly, polite. nice & neat waiting area. I really enjoyed going to Newnan Peachtree dealer ship for service, I thought it was going to be a pain to deal with, but I was wrong. I will go back to them if service is needed. Thanks

marnieS

Dec 8, 2013

Aaron has been working to find me the "perfect" Jeep for me. Price was a big factor, but I had specific requirements like color and power options. He stayed in touch with me weekly to let me know where he was with his current inventory and as soon as a used Jeep came in fitting my criteria, he contacted me. He was great about finding answers to my questions if if didn't know the answer and he was extremely helpful in helping me make the purchase. It was a good experience and I feel that I made a new friend in the process.

JBrooksTyrone

Dec 7, 2013

Another great experience. Brought my Challenger in for oil change and tire rotation. Once again, great service. James and Zack were courteous, professional, and speedy. These service guys understand that customer service is a key ingredient in the service department. The customer waiting area has tv, coffee, vending machines, and wifi. I was greeted by several employees that walked by while I waited. The salesman who sold me the car promised outstanding customer service, and I feel like the team at Newnan delivers on that promise. We will continue to do business here for our future service and sales needs. Thanks again Team Newnan.

lezpr19

Dec 5, 2013

Went there for my oil change while I was in town visiting friends. I was very pleased with Miguel Rivera who was very friendly and made sure the service was done in a timely manner. The lounge was comfortable and I was able to do some work while I was there. I would highly recommend this dealership and service department.

bscmurphy

Nov 22, 2013

My son and I were looking for a good quality used car for him to use through college. We saw a used Civic listed at Newnan Peachtree City Chrysler Dodge that was at a great price. We were just looking, but when we saw the car, it was very clean, in good shape, and at a price he could afford, we figured that we would talk about it. The test drive went great as well as the customer service. Donald O'Neal was very helpful, and we ended up purchasing the Civic that evening. We did have a concern about one of the seat belts, but Newnan Dodge was quick in helping us to solve that issue as well - with no hassle! It was a great buying and learning experience for my son. He loves the car, and I would recommend this dealership.

jerdylliz

Nov 21, 2013

I came to Newnan Peachtree Chrysler Dodge Jeep Ram and the staff was great. The salesman Miguel Rivera was very helpful to find what I was looking for. Very patient and listened to what I wanted in a vehicle. The new owner Jeremy Trimble came out and talked to me also. It was so nice to deal with these guys. Thank you Newnan Peachtree Chrysler Dodge Jeep Ram for making my buying experience great.

bodie1719

Nov 17, 2013

I was pleasantly surprised by the friendly & knowlegable staff that helped me purchace my new car.The new owner Jeremy Trimble even helped us & made our experience very pleasant. I love the new vehicle that I purchased.

williams5577

Nov 16, 2013

One of the best car buying experiences we ever had. No fake annoying sales people, our salesman Sergio was friendly and informative and made sure we were well taken care of. The owner spent a good deal of his time with us as well and went out of his way to make sure we were satisfied with our purchase. Great dealership team and we will be back for our future purchases.

jerdylliz

Nov 15, 2013

The staff at Newnan Peachtree Chrysler Jeep Dodge Ram were great. They were friendly, honest, and very helpful. The new owner Jeremy Trimble even came out and helped me. Thanks for a great experience.

MHadsell

Nov 14, 2013

Stopped by to look at a Charger. I had been considering buying one for a while. I generally HATE the process and pressure involved in buying a car. However, Rodney, our sales specialist, was awesome and very knowledgeable about the products and all of the packages. I found him to be very honest, personalble, and friendly. The entire staff was great to work with and the atmosphere was friendly and not overpowering. I had a good expereince. The Manager was very nice and easy to talk to, I had a good feeling when speaking with both he and Rodney while negotiating the deal. I would definitely reccomend this dealership and Rodney to my friends and family! I asked for cards when I left to hand out. Great folks!

PatGriffies

Nov 13, 2013

I was impressed with how friendly the staff was. Miguel and Shane made the whole buying process easy. I would recommend this dealership to anyone looking to buy a Chrysler, Jeep or Dodge. Very fair and honest.

oliviab88

Nov 9, 2013

Went there for my first oil change on my new Chrysler Town and Country. I was very pleased with Nate Roden who was very friendly and made sure the service was done in a timely manner. I would highly recommend this dealership and service department.

jpedicino

Nov 7, 2013

Everyone at dealership was extremely helpful in helping me make my choice between a Ram Truck and a Chrysler Town & Country. Ray took his time to show me the vehicles and let me drive both. He listened to me and helped me decide which one I wanted. They made the financing easy and made sure there were no problems. I would strongly suggest this dealership and salesperson to anyone looking to purchase a new car.

kelcykramer

Nov 6, 2013

We bought our Jeep in another state and after driving it we found two minor issues with it. The Jeep dealership we bought it at disregarded our concerns but Jason and the team at Newnan CDJR fixed everything and did it with a smile. I had to leave our car with them for a week and even though I called everyday to see if it would be fixed that day, they never seemed annoyed with me and promised they were doing everything they could to figure out the problem. Excellent customer service, will definitely trust them with any other future needs.

2014dodge

Nov 3, 2013

vehicle shopping is normally hectic and stressful due to salesman trying to push one car or another on you. I was met by Miguel while browsing the lot and he was very helpful by listening to what it was I wanted and what I wanted to pay. All the staff were very friendly andyou could tell there was a family atmosphere at this dealership. Very happy with the deal we settled on,will be recommending to all myfriends they give this dealership a shot at their business. Thanks again to Miguel and very happy to meet an owner like Jeremy who trulycares about his customers.

hendricks24

Oct 29, 2013

I GOT A NOTICE IN THE MAIL THAT MY 2008 RAM 1500 4X4 WAS DUE FOR IT'S 5 YEAR INSPECTION FOR IT'S LIFETIME POWERTRAIN WARRANTY. I THOUGHT TO MYSELF, I'M GONNA DROP IT OFF AND GET A CALL WITH A TON OF RECOMMENDATIONS , AND SINCE I AM A SERVICE MGR. MYSELF, I WAS SHOCKED, WHEN THEY CALLED AND SAID THEY HAD PERFORMED THE SERVICE AND MY VEHICLE WAS READY FOR PICK-UP. WOW , AND WHEN I GOT THERE TO PICK IT UP IT HAD BEEN WASHED AND SHINED UP. THE SERVICE STAFF AT NEWNAN CHRYSLER DOGE JEEP IS GREAT, VERY PROFESSIONAL ORGANIZATION. I WOULD RECOMMEND THEM TO ANY ONE WHO HAS A CHRYSLER DODGE OR JEEP VEHICLE.

HoneyNut

Oct 28, 2013

My first oil change on my Dodge Charger was an excellent experience as are all of my visits to this dealership. Friendly, fast, courteous and lots of room to spread out in the lounge to get some work done while I wait. Thank you to the 2 Dave's, Ken Flanagan and all of the Newnan CDJR staff - you are a breath of fresh air with your humor, good will and superior customer service in our Newnan community!!

beachbums

Oct 24, 2013

Came in for an Oil/Filter Change and to have my OBD Monitor checked in response to the letter I received fro Chrysler. I was checked in quickly and was greeted by several members of the dealership staff while in the waiting area. I had a nice conversation with the IT guy who invited me to check out the "Driving Dead" edition Jeep Wrangler. Way Cool Jeep!!! Great dealership. I'll be back for my next service!!

chelseamck07

Oct 16, 2013

Thank you Rodney for taking care of me and getting me into my first car that I am paying for!! I will highly recommend going there and talking to Rodney!! :)

lorihbradley

Oct 10, 2013

I have had several repair issues with my 2007 Pacifica within the past few months. This is a new dealership to Newnan. I received excellent customer service from Nate and Jason. Nikki helped me with a situation with the Chrysler Customer Care department also. I realize these people cannot control the prices and that's why I rated the prices as "ok". This is a fabulous service team. They are understanding of my time and couldn't have been better in getting my car in and out of this service department. I have already recommended this dealership to ALL my friends and relatives in our area. Great Job Newnan Chrysler. Thank you! Lori H. Bradley

ktmorrison08

Oct 9, 2013

This was the first time I visited this new dealership (it has been open for 7 mos.) and I was very impressed. With it being new, the facilities themselves were very nice, well maintained and clean; the waiting area was large enough to handle lots of people with complementary coffee to drink and TVs to watch.As for the service, I brought in my Dart which is still under warranty. I had brought it to the dealership I bought it at and asked them to try to identify and fix the problem for me, they had it for two days and all they could tell me was "we couldn't replicate the stated problem" (This was the second issue I had with the car that rendered this same response from them). This was very frustrating, so I decided to seek out a different service department. James Buccini was my service writer in Newnan; he had the techs look at my car, identified the issue quickly and got me a loaner so I could get into work. I would also like to give credit to the Enterprise there in Newnan who contracts loaner vehicles with this dealer, they work quickly and efficiently together to get the customer on their way with no hassle and are very helpful and professional. All the staff, from the moment I pulled in the service bay to the time I picked my car up to drive home, were very attentive, asked if I needed anything, if I had any questions/concerns, and explained the status of my vehicle at multiple times without me prompting or pestering them for information. And with all this, they managed to do it in a respectful and friendly way, where I didn't feel like I was being treated as a "dumb female" who doesn't know anything about her vehicle or excluded from the "good 'ol boy's club" that car care can be at some places (namely the Columbus dealership I bought it from...and the Union City Chrysler/Dodge dealer who I have also brought the car to).My car is now safe to drive again, and I will definitely be returning to the Newnan dealership when my car requires service again.

ruby_cate

Oct 9, 2013

My experience there was excellent. My reason for going was not so pleasant being that my Jeep had just blown up and I had no plan of getting another car. But Mr. Smith overheard me talking to my parents and decided to help me out. He was very patient and understanding. He reassured me that you all could solve my problems. And he went above and beyond to insure that we were comfortable. He also showed great salesmanship by taking us on a test drive. My husband, parents and I were extremely pleased. He explained all the details of the car operation and any questions or concerns that we had he was able to answer professionally and with full knowledge. He was just an awesome salesman. And yes I would refer anyone to Newnan Chrysler Dodge Jeep Ram. Mr. Smith is really an asset to the company. And I thank you all very much for you help.Sincerely,Ruby Florence

jswinesb

Oct 1, 2013

Very friendly, service dept. always answers the phone. Car detail is priced very good and they do a great job. Will definitely be going back to Newnan and NEVER AGAIN to Union City.

MWoodworth

Oct 1, 2013

The work was done in a timely manner. Staff was very friendly and personable in both dropping off and picking up our car. The area itself is very neat and clean. We are pleased to have this agency in our area.

DJKNYCE

Sep 30, 2013

My 18 year old Son return to Newnan Chrysler Dodge Jeep Ram yesterday due to a warning light on my 2010 Chrysler 300 certified preowned automobile that I purchased 30 days ago. After leaving my vehicle with James in the service department my Son waited to get the results. Surprisingly to me I received a call from Anthony within the hour! He advised me there we some codes found and they would need to keep my vehicle to trouble shoot. I agreed and we made arrangements for a loaner vehicle. Later that afternoon James telephoned to tell me they found and corrected the issue.I have been to other dealerships/mechanics in the past (with previous vehicles) and always seemed to have had a hard time trusting the way they serviced my vehicles, possible costing me at lot of money. I have not experienced the level of commitment to customer service as I have with the service dept. here at Newnan Chrysler Dodge Jeep Ram. A special thanks goes out to James and Anthony for being so helpful in assisting with the servicing of my vehicle. Newnan CDJR has recently opened in Newnan, GA and I believe they are on the right track for success. I feel its a great dealership which has earned my trust and continued business. I plan on contacting my salesman Joel Mends to purchase a vehicle similar to the loaner for my Son.Thank you

jennylumcdonald

Sep 27, 2013

I am from Auburn, Alabama and called and spoke to Rodney Prather looking for a specific van; 2013 Chrysler Town & Country. The van was just loaned to a customer while they were fixing hers, but he managed to get it back by the morning and get her a different vehicle. He was proactive before I even came to the dealership. Super friendly. My husband came to deal with all the pricing back and forth negotiations and everything went great. Taurus Williams was a pleasure to work with and finalize the closing paperwork. After my persistence with Rodney, Dave Refsland really made me happy when he ordered/included 2 wireless headsets and a remote. It has been 3 weeks since I purchased my van and I have stayed in contact with Rodney several days a week because he wanted to make sure I was getting everything I was promised. Terry Holmer just sent me another key fob, key already cut, i just need to get it programmed. He also included touch-up paint in the overnight package. Everyone has gone over and beyond, even weeks after the sale has been finalized. Customer service is very important to them and to me, they mastered this! It was worth driving 75 miles one way. Actually - was worth the total 300 miles to complete the sale. I would do it again. I highly recommend Newnan Chrysler Dodge Jeep Ram. Team Rodney!

Chvayre

Sep 26, 2013

Customer service was unbelievable across the board. Great experience, and while we went down to simply look, we wound up driving away with a vehicle. Kelley Heath is a low pressure salesperson, very knowledgeable and amiable, and we couldn't have been happier with out experience. Thank you!

GailWhitten

Sep 19, 2013

I want to correct a review I wrote yesterday - but can't see where to do that. My experience with the dealership was very good. I have no complaints. The service folks kept me updated on the status of the service performed. I gave a good rating becuase the service was very good. I trust this will take the place of the one I did yesterday. I am not sure what I entered to cause it to be an unsatisfactory review. It was not my intent.

AlysonPitzer

Sep 18, 2013

Jason and all the other employees were friendly and a pleasure to work with. I would recommend this dealership to anyone! I'll be back with any future needs I may have.

rfralick

Sep 17, 2013

This was my second visit to this dealership and I have found them (especially Nate Roden) to be the best. I had previously used the dealership in Union City for my service, but I have to say, the service staff at Newnan puts them to shame. Nate makes you feel like a long time friend and seems sincerely concerned about making you a satisfied customer. The service department is very prompt in completing your service and sees to it that your car is returned to you clean and ready to go. Thanks Nate for a job well done.

JBrooksTyrone

Sep 15, 2013

Went in this weekend to get our Durango serviced (oil change, tire rotation, and minor maintenance issue). Nate and Jason were working, and did a great job as usual. James fixed the accounting issue that had caused a hiccup with my service contract, so this time it was accepted with no problems. These guys have a great attitude, are truly focused on the customer's needs, and deliver outstanding service. I left the dealership with the feeling that the promises made by the salesman who we bought the car from were being fulfilled by James, Nate, and Jason. Great work, guys. See you next time.

sghgkh

Sep 12, 2013

Very easy buying experience. This is a new dealership and they are off to a great start. It is a beautiful building with easy access which makes it convenient and easy to find.

neicyday

Sep 11, 2013

I want to thank Chris and all the guy's who were in on this deal. They were terrific. They helped me understand and found the car I can afford and get my credit back up to par. Thanks again love u guy's , have a bless day. I can't remember all your names but I know u all know who u are.

Newnanmchris

Sep 11, 2013

My name is Mary Primrose, about two weeks ago my husband and I purchased a used car from this dealership. Mr. Prather was our sales associate and I am pleased to say I appreciated the hospitality shown us. Mr. Prather made this experience a pleasant one because shopping for a car is not one of my favorite pass times. We were Blessed to have the assistance of Mr. Prather and the rest of the staff that assisted us. I will recommend this dealership to others and before they stop by I will tell them to ask for Rodney Prather.

Jgenparks

Sep 8, 2013

I came for a recall on a 1998 jeep grand Cherokee. It was my first visit here. Nate welcomed me upon walking in & treated me like I was purchasing a new top of line car. He also had my car washed before I picked it up. He was wonderful & because of him I will definitely use this dealership again for service or purchasing a new car & recommend to others because of the way I was treated . I hope everyone else here has the personality of Nate. Thank you Nate

deshellabarger

Sep 6, 2013

The people were are very friendly and helpful. My car was taken back for the service recall in about 25 minutes and was finished in about 25 minutes also. After that a technician helped me install new rear cordless earphones for the DVD player. He showed me the procedure once again so that I was sure how to do this again if needed. The whole experience was better that expected.Thanks,Don

mcutshall01

Sep 2, 2013

I will only give this dealership excellent reviews. Rodney Prather was a very excellent salesman, very informative and helpful. I would highly recommend anyone wanting a new or used car to ask for Rodney personally, he is definitely the man for the job! Just when I thought the impossible wasn't possible Newnan Dodge proved that the 2013 Dodge Challenger that I wanted was not out of reach at all, this is all due to Johnny Hamer the Internet Sales Manager who worked the deal to perfection not once but 3 times to get me the right deal. Taurus Williams, Business Manager was wonderful and a joy to work with in the Finance Office, everyone knows when it gets to that point then you are taking some giant steps to your dream but also to quite a few years of payments as well, but Mr. Williams made the experience entertaining and very easy. Thanks to all of you and your efforts to get me in my dream car, I LOVE IT!!!!!!!!!!

Bethos

Aug 28, 2013

I went to this dealership and found a used Civic there for sale that I wanted to buy (this was on a Friday). They told me they would fix the two obvious problems with the vehicle, do an inspection, and that I could come back and pick it up and pay for it that afternoon. When I went back the car was not fixed or ready, but I went ahead and paid for it. They told me they would have the car fixed the following day (Saturday). They did not. Then they told me it would be fixed and delivered to me a couple days later on Tuesday. They brought the car to me, but had not fixed it. So, I had to send the car back. Then they were supposed to fix the car and bring it to me on Thursday. This did not happen. On all of these days I called the dealership repeatedly to find out the status of the car, as I was leaving town and needed the vehicle. I could not get any of my sales representatives on the phone. One time late in the day I told the receptionist who answered the phone that nobody had contacted me and she said she would have them contact me. They did - by texting me. How discourteous and unprofessional. That Thursday when I still did not receive the car I ended up talking to David, the General Sales Manager. He was very rude and unapologetic on the phone, making me feel like a second-rate citizen for buying a used car. He promised they would have the car fixed and delivered to me the next morning. This would be the fifth time they had promised me the car. It didn't show up. I finally had to call them that day and remind them to please bring me my car, which they eventually did.And when I first purchased the car on the previous Friday they told me they would do an inspection and make sure the car was in good working order, and let me know if it had any issues. Since I have gotten the car I have had to spend about $1200 just to make it drivable.The staff at this dealership was so rude, so evasive, and had a complete lack of concern about the safety of my car or customer service towards me.

1963

Aug 18, 2013

My name is Anthony R Farris, I am writing this review of Rodney Prather to let everyone know how much I appreciate his service. Mr. Prather helped me in more ways than he would ever know. I was in badly need of a car to get back and forth to work. I have a good truck driving job and I go to work day or night . I was looking to buy a use car but Rodney Prather saw a way to put me in a brand new car. I am thankful to have crossed pathed with Mr. Prather. Thank you for having Rodney on hand to help people in need like I was.

Awheeler0284

Aug 18, 2013

I truly enjoyed my experience here. The service was excellent and so was the salesman. He seemed to truly want to help. I will send everyone I know here.

Dchardac

Aug 17, 2013

I am very happy with my experience with Newnan Chrysler Dodge Jeep Ram. First, we have a Dealer back in this area for Jeep vehicles, and second the people are just very friendly and helpful. It started with the receptionist with a friendly smile and welcoming words, then Kelly Heath, my salesman, showed me the vehicle and features that were important in my decision. The staff gave me a good deal on my new Jeep Wrangler and my trade in, and Taurus Williams finalized the paperwork in a breeze. Both Kelley and Taurus were friendly and professional. I love my new Jeep, and I love my new Jeep Dealership in Newnan.

nyshee

Aug 17, 2013

i can honestly say my experience with mr Prather has been very professional he was straight with me because when it comes to spending my money for a long term note i want to fill i got the best deal for my money it was a pleasure to work with mr Prather

jodyclark

Aug 15, 2013

Malcolm Smith is a great salesman and I was very pleased with his salesmanship . He went out of his way to see that I got what I wanted and special ordered a vehicle they didn't have on the lot but I changed my mind and bought one on the lot . I also had some service work done on my older vehicle .I was very pleased with the service and price of the work . I have given several friends Malcolm's card .I'm thinking about buying another vehicle in the future and will deal with Malcolm . just trying to make up my mind what I want . Newnan has been needing a good Chrysler Dodge Jeep Ram dealership . Glad I happened to be passing by . like Arnold said in " THE TERMINATER" " I'LL BE BACK!"

Traciduncan

Aug 14, 2013

I am a mother of a 2 year old with a baby on the way, so I figured it was time to upgrade to a minivan. After research online, I decided to look at the Chrysler Town & Country. Within minutes of pulling onto the lot, I met Ray Gibson, who was so very friendly and took the time to answer all of my questions. He pulled the vehicle up to the door for us and promptly took us for a test drive. He thoroughly explained all the features of the van and provided pricing information. I returned with my husband a few days later. We were so impressed with the used vehicle we had originally looked at, that we ended up purchasing a brand new vehicle. The "negotiating" process, which I usually hate, went very smooth and quick. Our last car purchase at a VW dealer took forever and was such a hassle. This was definitely not the case here at Newnan CDJR. Ray and the business manager Taurus Williams were both so great to work with. Taurus was very friendly and made us feel very comfortable while discussing our financing options. He reviewed options to see what worked best for us and went over all the paperwork in detail, confidently answering all of our questions. We would highly recommend Ray, Taurus, and the Newnan CDJR dealership. I'm very happy with our experience and look forward to working with them in the future.

Mary0001

Aug 14, 2013

My buying experience at Newnan Chrysler Dodge dealership was a pleasant and satisficing experience. I would highly recommend this dealership to my friends and family. I am a local residence of Newnan and very excited about the new state-of-the-art facility in the neighborhood. When I first called into the dealership I spoke to Tiffany Little and she initiated the process and made the start of my car buying experience easy. I am now a proud new owner of a Jeep Wrangler.

fuzzyj

Aug 13, 2013

Kelly and Taurus were a pleasure to work with. They were very kind to my husband and myself. Kelly went out of his way to find us the van we wanted. Taurus was so very helpful.

newgoals

Aug 13, 2013

A special thank you to Kelley Heath --- he made my recent car buying experience "top notch". He was courteous, professional and most helpful. I would highly reccommend this dealership! .

oliviab88

Aug 10, 2013

I arrived early in the morning for an oil change. Rodney Prather arrived to work much earlier than any other sales person. Rodney greeted me and said if I needed anything to let him know. After talking with Rodney a little longer I ended up trading my Caravan for a new Chrysler Town and Country. It was a great experience and sometimes it pays to get to work a early, Thanks Rodney

Malcolm25

Aug 10, 2013

Our experience was fantastic in buying our new 2014 Grand Cherokee Limited. Malcolm Smith was thorough with his explanations about the vehicle and follow-up to our questions. In addition, his style seemed to fit exactly what we were looking for in a sales person. He was not pushy and allowed us space to make a decision. Other experiences we have had at other dealerships (Toyota of Newnan in particular) was not so positive. You can't even drive on walk on the lot without being hounded and prodded to purchase. Our experience with Malcolm could not have been better and makes this dealership a place we will more than likely continue to shop for our vehicle needs. Finally, our experience with Taurus Williams was just as fantastic. He explained all of the warranty programs in detail and made us feel like he cared about the financing rate that would be afforded to us as part of the transaction. He was a pleasure to work with on all the paper work and left no detail unanswered. Overall, an excellent experience because of these two men.

Patroyminor5

Aug 8, 2013

Taurus WilliamsTaurus is a notch above the rest . I am the National Sales Manager for Mulberry Studios Inc. USA .I manage over a 100 sales reps around the country and I know Great employee's when I meet them . Taurus is a keeper and the dealership will grow because of his work ethic .If you are going to buy a new or used car,no one will take better care of you than Taurus

lverrett

Aug 7, 2013

I gave the rating I did because my experience was exceptional from the time I drove onto the lot until the deal was done!!! I called and spoke to Johnny Hamer before I got there and he assured me he would help me to drive away with something and that's exactly what he did. When I arrived I was greeted by Rodney Prather, he was an excellent saleman from start to finish. I have been and will be in the future recommending everyone that helped me to have the best experience every!!! Thanks, NEWNAN CDJR!!!!

gc123852

Aug 5, 2013

The customer service was friendly while i waited for my service to be completed. The service department was great and informative. It was a great experience overall.

sakaribalam

Aug 1, 2013

My experience at the dealership was extraordinary!!I was skeptical at first, not about the dealership but about the car buying experience itself. I thought is would be a difficult and hard process but it was the direct opposite! The staff at Newnan CDJR were superb! They were patient, professional, courteous, and willing to go the extra mile to provide exemplary customer service. Mr. Dave Watts, the owner has an dynamic staff working with him as a team. I could not have had my dream come true of owning a new car without Mr. Watts, Dave, Ken, Carlos and a very special Sales Associate named Val! They all put in the time and effort and saw to it that I left with the vehicle of my choice and that I was highly satisfied!! I ended up at the dealership by a referral, and through the process I stayed because they gained my trust and earned my business. You cannot put a price on great customer service, honesty and integrity and because of that I certainly will purchase from them again. If you are in the market for a vehicle, please stop by and give the wonderful staff of Newnan CDJR an opportunity to help you. Thanks Again!

jwcaldwell777

Jul 26, 2013

I purchased a new Dodge Ram 2500 on July 4, 2013. The sales staff went above and beyond my expectations. The experience was pleasant and non-stressful. I would recommend Seth and the management team at this dealership to anyone looking for a new or used car.

killg

Jul 13, 2013

Sergio was very easy to work with. He is very personable, accomodates the customer, and very sincere. He was tireless with our requests to see many cars. He made the car buying experience less painful. I will definitely seek him out for my next vehicle purchase.

HoneyNut

Jul 3, 2013

This was my first car purchase in 14 years and I was nervous about it. The second I met the friendly staff at Newnan CDJR, my fears were put to rest. They had me laughing and relaxed within minutes and my nerves calmed. They took the time to get to know me and my personality and made the entire buying experience almost seem to fade away! Before I knew it, I had my new car and was driving off the lot, feeling like I was the winner of the day... here is the story of my Newnan Chrysler Dodge Jeep Ram experience:I had no idea what kind of car I wanted but I went to the dealership prepared with how much I could spend per month. I asked Ken and Keith to give me 3 choices to look at within my budget. They took the time to ask me questions about my lifestyle and needs for a vehicle. I'm an outside sales consultant with two kids, 4 & 8 who both still use booster seats and I'm an avid golfer who carries my clubs wherever I go. Until that day, I'd driven an SUV but felt it was time to "step it up" a bit and represent myself better for my job. In addition, my kids are a bit older now and are not as messy as they used to be in the car (ie; food, crayons, toys everywhere) and also, I don't require the amount of kid gear I used to have to travel with. I was ready for a new "grown up" vehicle.With this information, they chose a really cool looking 4 door Jeep, a Jeep Loredo and something I would not even think of for myself, a black on black on black Dodge Charger. I wish I could post a picture here. It was so cool looking... certainly not something a Mommy might drive. I looked at them like they were crazy. Then I made them go on the test drives with me.We took the roof off of the Jeep and cruised around town - very cool vehicle, I thought my kids would LOVE it and it had plenty of room for my golf clubs and various sales materials I carry around with me all day. Next the Jeep Loredo - classy! I liked how smooth it drove and it had some amazing features inside that made me feel luxurious and very important :0) I thought this one would be the one.Lastly, the Dodge Charger. We left the lot and I told them I wanted to drive on the freeway to see how it felt. Right away, this car and I bonded. On the freeway I opened her up a bit and oh my ... people were getting out of my way! I'd never experienced road respect before driving this car! We pulled off the freeway and headed back to the dealership on some country roads - the back way. It handled so well on the windy roads! By this time I had lowered my windows and opened up the sun roof (I'm a fan of the wind in my hair) and I started recieved some funny looks from people around me in their cars ... looks of surprise that a Mom was driving this cool car!Needless to say, this car has brought out some inner cool-Mom being I didn't even know existed! Yes, I bought the Charger. If those guys had not gotten to know me, they likely would not have even suggested this car. They listened to what I said, learned about my personality and successfully matched a car with a Mom and made me feel cool in the process! Thanks to everyone at Newnan CDJR: You guys are super-fun, the showroom is beautiful and state of the art, the music is up-beat, everything down to the art on the walls is beautiful. Your selection of cars was plentiful and the coffee was good too! My kids and I love our new car more and more every day... and the golf clubs do too.HN

cory0330

Jun 26, 2013

First time buying a car. Great experience! The dealership is clean, open and the staff are very friendly. Pat helped me find the exact car I was looking for within my budget.

1Jofergal

Jun 24, 2013

Mr. Munevar performed his job in an excellent manner.Known the product and rules and it is a very friendly person, with a great sense of humor to interact with clients and it is really a great plus on a sales person.Consider to promote him.Thanks.It was an outstanding experience.Jose Galvis.

ferrellbran2011

Jun 22, 2013

This was my first car purchase. I was looking at both the Dodge Dart and a Kia Forte. After visiting this dealership, my mind was set. I have never met a staff as friendly as the one here. Kelley was the sales guy that I worked with. He was very informative and was very knowledgeable about the car that I was looking at. Kelley exceeded out expectations in every way. He as super friendly and had great customer service skills. David Watts is one of the partners at the dealership. He cam over to talk to us many times. He keep his company with high standards of customer service, which shows whenever you visit the dealership. Tarus was the finance salesman that helped with my car. Once again, the level of professionalism, friendliness, and customer service was superb. I would HIGHLY recommend this dealership for both first time buyers and anyone looking for an extra car.

jmaner

Jun 15, 2013

I went to the dealer only to check the cars and got greeted by Sergio. He showed me anything I wanted to see and, of course, I left with a Charger. It was a great experience. I felt like he had the time for me and he did not care if I bought or not. there were no pressures from him. I will refer my sales person, Sergio, to all my friends and family. It was the best experience I have had with a purchase. A+++++.

eteeter1

Jun 13, 2013

Sergio was the first person as we arrived. He immediately helped us find several used cars in my price range and with my desired features. Felt like he read me enough and showed me the perfect car. He didn't push me into anything either. Very helpful.

JackSharp

Jun 9, 2013

Dealership was clean and well organized. Bright interior with open spaces and excellent seating. All employees were friendly and made me feel comfortable. I would definitely recommend this dealership.

mhstreet

Jun 4, 2013

Exceptional care in finding the right vehicle to meet my needs. Sergio and Taurus made an impossible dream become a reality. Both showed exceptional care in meeting all of my needs and we couldn't be happier with our purchase.

kdrichar

May 23, 2013

Wow, we had the easiest buying experience at this dealership. We went in just to think about what type of car to purchase, and they made us such a wonderful deal, that we left with a brand new Jeep Wrangler. The customer service here is terrific and everyone was genuinely friendly. The owner must be terrific because all the employees told us how happy they are to be working there. Anyway, if you are in the market for a new vehicle, you should definitely make a point of stopping here to look at cars/trucks.

tazehmx4

May 20, 2013

Great experience. Would recommend this dealership to everyone. I plan on using the parts/service department in the future and purchasing more vehicles from this dealership.

ger975

May 18, 2013

The buying experience was a very pleasant experience. The Sales Associate (Ray Gibson) was very patient and provided several different sales figures for various vehicles. I appreciated that all scenarios were upfront and and easy to understand. During the final completion of paperwork in the finance office, I had several questions. The Sales and Finance Manager were very cordials and explained everything in a non-defensive, non-aggressive way and in straight forward and clear language. Ray took me back to met the service manager and spent at least 30 minutes with me to setup the bluetooth application and went thru the various systems of the vehicle. The price of the vehicle was at a "better than average" price and fell in the NADA, Kelly blue book and Edmonds Range figures.

Waltersgirl

May 17, 2013

I would like to say that I was very pleased with the customer service that I received from Mr.Jackson. He was great. He was knowledgeable about the vehicle that I purchased, the Journey. I would recommend him and the dealership anytime.

joehotard

May 13, 2013

I purchased a new Jeep last year in Blue Ridge and have not been able to return for service. This new dealership just opened up by my house and I needed an oil change. Everything with the visit went very well. I will be using them again.

anniemoss2013

May 9, 2013

I went to get a oil change , so i just decide to look at the cars in side , as i was looking one the fnance manger came over start asking about my car , i told him i had a 2011 Dodge Charger i just came for service and before i new it I we was looking at the 2013 Dodge Charger which was hot..i was asking question and they mad me feel good all threw the process of getting me a 2013 CHARGER they are a great team working together i recommend them for being very knowledgeable,and knowing how to get the job done ,And i will be telling other about Newnan Dodge dealer...

laramirez

May 8, 2013

I use to go to a Dodge dealer in Union City, but this new dealership is closer to my house. But the best part of all was the professionalism of Mr. Nathan Roden. He is an asset for this dealership, which I whish a lot of success. Thanks, Luis A. Ramirez.

JaniceBattle

May 7, 2013

This dealership was exceptional. My overall experience with the salesman and finance manager exceeded my expectations. I was having a hard time with financing the car of my dreams because my credit isn't established and I'm still trying to build it up. They did everything in their power to ensure I left happy. The interest rate was cut in half, which made my dream car affordable. Everyone gathered around to make my experience pleasant and gratifying. If you're looking for a car, go to Newnan Dodge, Jeep and Ram. You won't regret it.

Chandakeith

May 6, 2013

Very friendly and helpful. Test drove 4 different vehicles on a miserable rainy day. Malcolm answered all questions and even have a breakdown of all car features after the purchase.

RJefferson

May 6, 2013

From the moment I walked in the door, my experience was a pleasant one. My Sales associate Malcolm Smith was exceptional in showing us the inventory as well as letting us our options and adding his experience. While the entire purchase experience was great from our interaction with the owner on down to the team, this notion was driven home once we purchased our vehicle and reconnected with Malcolm for the vehicle function and accessory overview. Malcolm spent near 40 minutes walking my wife and I through the points of the vehicle, details and features. this was EXTREMELY helpful as my wife had recently been in a car accident and wanted to ensure the next vehicle we purchased was in good or and secure. Malcolm most definitely fortified that notion. The walk through and introduction of the people in the Service Center was also a wonderful experience. Quite simply, you just do not receive Customer Service like that anymore! This experience with Malcolm with the entire Newnan Chrysler Dodge team was wonderful and I am planning to by my next vehicle from them and have it be part of the family. Hats off to you guys for a wonderful experience on the Southside.

Tabalicious

May 5, 2013

The service was impeccable from the time I walked into the door till I walked out with my crystler 200!!! I love it. Seth was my sales man and didn't try pushing me into something I didn't want or couldn't afford. I highly recommend him he was very Knowledgeable of the cars they had on the lot. Ken and Taures were awesome getting me the lowest rate possible. They made a great team and worked together and listened to want I was willing to pay for a car and made it happen.Buying this car was a great experience !!!!! Thank you

jeffreymoseley

Apr 25, 2013

I stopped in just to look and ended up buying a new truck. Matt, being new to car sales, was refreshing to deal with. The manager was honest and up front with the deal. Even sitting in the dreaded cubicle of finance was pleasureable. Overall this was the best car buying experience I have ever had. The longest part was waiting on me to decide to sign the papers. Way to go guys. You may be on to something here. Making people feel welcome and being helpful in the decision not pressuring and hurrying them into something. Other dealers could learn from you.Now, let's wait and see if the service department can live up to expectations.JeffMacon, Ga.